A recruitment agency based near Portsmouth is looking for an Experienced SIPP Pensions Administrator. In this Senior SIPP Administrator role, you will manage the full life cycle of SIPPs, handle complex transactions, and ensure excellent client service. Ideal candidates will have prior experience in pension administration and strong organizational skills. The position offers a salary of £30,000 - £40,000 plus bonuses, alongside opportunities for career development and hybrid working arrangements.
26/07/2026
Full time
A recruitment agency based near Portsmouth is looking for an Experienced SIPP Pensions Administrator. In this Senior SIPP Administrator role, you will manage the full life cycle of SIPPs, handle complex transactions, and ensure excellent client service. Ideal candidates will have prior experience in pension administration and strong organizational skills. The position offers a salary of £30,000 - £40,000 plus bonuses, alongside opportunities for career development and hybrid working arrangements.
Ashe Consulting in the United Kingdom seeks a Senior Pensions Administrator to join a growing partnership of actuaries and pension administrators. The role delivers a full pension administration service to clients, ensuring accuracy, efficiency, and timely processing. Flexibility in working hours is available in some cases. The successful candidate will handle Final Salary (DB) schemes where possible and contribute to all aspects of administration, including benefits calculation, queries, and
26/07/2026
Full time
Ashe Consulting in the United Kingdom seeks a Senior Pensions Administrator to join a growing partnership of actuaries and pension administrators. The role delivers a full pension administration service to clients, ensuring accuracy, efficiency, and timely processing. Flexibility in working hours is available in some cases. The successful candidate will handle Final Salary (DB) schemes where possible and contribute to all aspects of administration, including benefits calculation, queries, and
XPS Group is recruiting a Senior Pensions Administrator for our Middlesbrough team. You will support DB schemes, manage member records, and oversee benefit calculations and communications. The role combines hands-on administration with coaching responsibilities in a hybrid, permanent setting. We value accuracy, initiative, and strong English/Maths skills, with opportunities to study for professional pensions qualifications and career progression within our award-winning consultancy.
26/07/2026
Full time
XPS Group is recruiting a Senior Pensions Administrator for our Middlesbrough team. You will support DB schemes, manage member records, and oversee benefit calculations and communications. The role combines hands-on administration with coaching responsibilities in a hybrid, permanent setting. We value accuracy, initiative, and strong English/Maths skills, with opportunities to study for professional pensions qualifications and career progression within our award-winning consultancy.
Senior Pensions Administrator Location: Middlesbrough Grade: Consultant Employment Type: Permanent Hybrid REQ003591 About XPS Group: XPS Pensions Group is no ordinary company. We've earned numerous awards and accolades, making us an industry leader in Pensions Consultancy. As the largest pure pensions consultancy in the UK, we are a team of approximately 2000 employees spread across 15 locations nationwide. Listed on the London Stock Exchange Main Market, we pride ourselves on our ability to think and act differently, offering expert advice to over 1600 pension schemes and administering pensions for over 1,000,000 members. About the Team: Our teams of pension administrators provide services to a wide range of trust-based company pension schemes, including defined benefit, defined contribution, career average revalued earnings, and hybrid schemes. Our range of pensions administration services include: scheme administration, communication, scam identification, payroll services, pension scheme accounting, de-risking projects, technical consultancy. Our administrative approach is scheme-based; one team is responsible for every aspect of each client's service, enabling us to build the best possible relationships and provide the clarity of focus each scheme deserves. Ultimately, pension schemes are there for their members; we place just as much emphasis on delivering excellent customer service as we do on technical proficiency and quality control. Key Responsibilities: Training of other team members Assisting less experienced team members Checking and authorising other team members' work Meeting deadlines Calculation and payment of scheme benefits in accordance with the Rules Maintenance of membership records and other documentation Understanding and application of benefit structures, Trust Deed & Rules, current pensions legislation, PSO and Disclosure requirements Project work as directed by Team Leader or Manager Liaison with Client, Scheme Actuary, Consultants, Providers, Pension Payroll Members and third parties Provision of technical information both verbally and in writing Compliance with ISO and AAF accreditations Completing updates to the database to ensure that records are accurately maintained Dealing confidently with member enquiries by phone, email, and letter Providing general support to the Administration team/manager Ensuring that work is prioritised correctly so that target dates are met Due to the changing nature of the business, the job holder may from time to time be required to undertake other activities of a similar nature that fall within their capabilities. Your Profile: Essential: Previous experience within a similar role dealing with DB schemes Experience within the pensions's industry Able to demonstrate ownership, responsibility, and accountability for self Be organised, methodical and logical in approach to delegated responsibilities Able to assist with developing a culture of high standards, excellent quality and customer responsiveness Able to develop administrators and administrative processes Be well organised and be a point of reference for knowledge Able to plan and then be flexible with that plan Be proactive, having drive and commitment Able to communicate effectively Has a can-do attitude and takes pride in work Pays attention to detail Computer literate in the use of MS Office products, such as Excel and Word Qualifications: Strong Maths and English GCSE or equivalent qualification - minimum grade B/6 or equivalent Ideally educated to A Level (or equivalent) stage, although those deemed qualified by experience will be considered. Studying for or a willingness to study for a relevant pension's qualification e.g. CPC/QPA/DPC/RPC/APMI Desirable: Good decision maker, able to recognise the impact of decision, having good judgement A problem solver, dealing with practical, people and political problems Able to delegate effectively Achieved some exam successes in professional qualifications such as PMI/QPA/RPC/DPC/DPA and actively working towards full qualification What We Offer: Enjoy a competitive salary, annual discretionary bonus, and 25 days' holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS. Equal Opportunity Statement: XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees. Eligibility: Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees. Who are we: To find out more please visit: Visit this company's hub to learn about their values, culture, and latest jobs. Create a job alert and receive personalised job recommendations straight to your inbox.
26/07/2026
Full time
Senior Pensions Administrator Location: Middlesbrough Grade: Consultant Employment Type: Permanent Hybrid REQ003591 About XPS Group: XPS Pensions Group is no ordinary company. We've earned numerous awards and accolades, making us an industry leader in Pensions Consultancy. As the largest pure pensions consultancy in the UK, we are a team of approximately 2000 employees spread across 15 locations nationwide. Listed on the London Stock Exchange Main Market, we pride ourselves on our ability to think and act differently, offering expert advice to over 1600 pension schemes and administering pensions for over 1,000,000 members. About the Team: Our teams of pension administrators provide services to a wide range of trust-based company pension schemes, including defined benefit, defined contribution, career average revalued earnings, and hybrid schemes. Our range of pensions administration services include: scheme administration, communication, scam identification, payroll services, pension scheme accounting, de-risking projects, technical consultancy. Our administrative approach is scheme-based; one team is responsible for every aspect of each client's service, enabling us to build the best possible relationships and provide the clarity of focus each scheme deserves. Ultimately, pension schemes are there for their members; we place just as much emphasis on delivering excellent customer service as we do on technical proficiency and quality control. Key Responsibilities: Training of other team members Assisting less experienced team members Checking and authorising other team members' work Meeting deadlines Calculation and payment of scheme benefits in accordance with the Rules Maintenance of membership records and other documentation Understanding and application of benefit structures, Trust Deed & Rules, current pensions legislation, PSO and Disclosure requirements Project work as directed by Team Leader or Manager Liaison with Client, Scheme Actuary, Consultants, Providers, Pension Payroll Members and third parties Provision of technical information both verbally and in writing Compliance with ISO and AAF accreditations Completing updates to the database to ensure that records are accurately maintained Dealing confidently with member enquiries by phone, email, and letter Providing general support to the Administration team/manager Ensuring that work is prioritised correctly so that target dates are met Due to the changing nature of the business, the job holder may from time to time be required to undertake other activities of a similar nature that fall within their capabilities. Your Profile: Essential: Previous experience within a similar role dealing with DB schemes Experience within the pensions's industry Able to demonstrate ownership, responsibility, and accountability for self Be organised, methodical and logical in approach to delegated responsibilities Able to assist with developing a culture of high standards, excellent quality and customer responsiveness Able to develop administrators and administrative processes Be well organised and be a point of reference for knowledge Able to plan and then be flexible with that plan Be proactive, having drive and commitment Able to communicate effectively Has a can-do attitude and takes pride in work Pays attention to detail Computer literate in the use of MS Office products, such as Excel and Word Qualifications: Strong Maths and English GCSE or equivalent qualification - minimum grade B/6 or equivalent Ideally educated to A Level (or equivalent) stage, although those deemed qualified by experience will be considered. Studying for or a willingness to study for a relevant pension's qualification e.g. CPC/QPA/DPC/RPC/APMI Desirable: Good decision maker, able to recognise the impact of decision, having good judgement A problem solver, dealing with practical, people and political problems Able to delegate effectively Achieved some exam successes in professional qualifications such as PMI/QPA/RPC/DPC/DPA and actively working towards full qualification What We Offer: Enjoy a competitive salary, annual discretionary bonus, and 25 days' holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS. Equal Opportunity Statement: XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees. Eligibility: Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees. Who are we: To find out more please visit: Visit this company's hub to learn about their values, culture, and latest jobs. Create a job alert and receive personalised job recommendations straight to your inbox.
This partnership of consulting actuaries and administrators' is looking for a Senior Pensions Administrator to join their recently expanding team. The purpose of the role is to provide a full pension administration service to clients and customers in an accurate, efficient and timely manner. Ideally they are looking for candidates who have previous experience of administering of Final Salary (DB) Occupational Pension schemes. To be successful for this role you will need to provide full administrative support for a number of different pension schemes. You will be involved in all aspects of administration including calculating and processing members' benefits, answering pension queries, liaising with client contacts, checking the work of colleagues within the team when required and providing support for the administration manager. This opportunity will provide you with the ability to learn within a highly skilled team and they offer full training on the pensions schemes that they administer plus excellent career development opportunities. In some circumstances, they are also able to offer flexible working hours. Ashe Consulting is an Executive Search & Selection firm specialising in Financial Services Recruitment focusing primarily on the London and the South East area. Areas of expertise include Actuarial, Investments, Group Risk & Healthcare, Employee Benefits, In-House Pensions Schemes, Third Party Pensions Administrators / Consultancies & Pensions Software & Systems & Pensions Payroll/Accounts.
26/07/2026
Full time
This partnership of consulting actuaries and administrators' is looking for a Senior Pensions Administrator to join their recently expanding team. The purpose of the role is to provide a full pension administration service to clients and customers in an accurate, efficient and timely manner. Ideally they are looking for candidates who have previous experience of administering of Final Salary (DB) Occupational Pension schemes. To be successful for this role you will need to provide full administrative support for a number of different pension schemes. You will be involved in all aspects of administration including calculating and processing members' benefits, answering pension queries, liaising with client contacts, checking the work of colleagues within the team when required and providing support for the administration manager. This opportunity will provide you with the ability to learn within a highly skilled team and they offer full training on the pensions schemes that they administer plus excellent career development opportunities. In some circumstances, they are also able to offer flexible working hours. Ashe Consulting is an Executive Search & Selection firm specialising in Financial Services Recruitment focusing primarily on the London and the South East area. Areas of expertise include Actuarial, Investments, Group Risk & Healthcare, Employee Benefits, In-House Pensions Schemes, Third Party Pensions Administrators / Consultancies & Pensions Software & Systems & Pensions Payroll/Accounts.
Senior Pension AdministratorApplylocations: GB Glasgowtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR105171 About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements The Role Are you an experienced Pensions Administrator looking for a fresh challenge? In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members.You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. This role will work on a hybrid basis from our office in Glasgow. What you'll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications. What we're looking for Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In-depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem-solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) - desirable. How to apply If you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
26/07/2026
Full time
Senior Pension AdministratorApplylocations: GB Glasgowtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR105171 About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements The Role Are you an experienced Pensions Administrator looking for a fresh challenge? In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members.You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. This role will work on a hybrid basis from our office in Glasgow. What you'll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications. What we're looking for Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In-depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem-solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) - desirable. How to apply If you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
Aptia is seeking a Senior Pension Administrator in Glasgow to support clients and scheme members with complex queries and calculations. You will peer review, coach, and check calculations for junior team members, and advise on procedural and legislative changes while supporting client relationships. The role offers a hybrid work arrangement from our Glasgow office, with opportunities to contribute to budgeting and process improvements within a busy client portfolio.
26/07/2026
Full time
Aptia is seeking a Senior Pension Administrator in Glasgow to support clients and scheme members with complex queries and calculations. You will peer review, coach, and check calculations for junior team members, and advise on procedural and legislative changes while supporting client relationships. The role offers a hybrid work arrangement from our Glasgow office, with opportunities to contribute to budgeting and process improvements within a busy client portfolio.
Senior Pension Administrator (Fixed term Contract for 12 months)Applylocations: Crawley - Sutherland House: Caithness - William Smith House: Reading - Kings Road: Liverpool - City Squaretime type: Full timeposted on: Posted Todayjob requisition id: R17452Management LevelH Role Summary If you have pensions experience and are able to demonstrate the following skills, experience and behaviours, then this is a great opportunity for you to join Equiniti and progress. Equiniti is committed to promoting from within our business and for driven and ambitious candidates, future roles may include team leadership or more strategic operations roles across our business sectors. We are looking for experienced pensions administrators to join teams in different operational areas, these include Defined Benefits (DB) and Defined Contributions (DC) Schemes and Pensions Payroll teams.Our Senior Pensions Administrator will be based in our Three Bridges Crawley office supporting a portfolio of high net client(s). Department Information As Equiniti win more business and go from strength to strength, so do our needs for experienced Pensions Administrators to grow our teams in our Three Bridges office in Crawley. We've recently put in place a brand new training academy to offer long term career progression and the opportunity to gain professional qualifications. Core Duties/Responsibilities Successful candidate will be responsible for the following duties Provide administration service to customers, working to agreed targets To complete / check casework and provide feedback Resolving customer enquiries Performing and issuing pension calculations Provision of technical guidance to other team members Identifies and implement process improvements in immediate area of work responsibility in order to improve throughput and customer service Provide on-the-job coaching to department colleagues Carry out projects and ad-hoc activities as determined by the Team Leader Skills, Capabilities and Attributes Successful candidate will demonstrate the following experience skills and behaviours: Excellent attention to detail and capable of following defined processes and procedures Strong communication skills The desire to deliver exceptional customer service Proven track record of quality, timely delivery The ability to develop positive and productive working relationships Computer literate with a willingness to learn a variety of systems Strong numeracy and literacy skills Previous pensions experience is essential What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks. Equal Opportunity Statement We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.
26/07/2026
Full time
Senior Pension Administrator (Fixed term Contract for 12 months)Applylocations: Crawley - Sutherland House: Caithness - William Smith House: Reading - Kings Road: Liverpool - City Squaretime type: Full timeposted on: Posted Todayjob requisition id: R17452Management LevelH Role Summary If you have pensions experience and are able to demonstrate the following skills, experience and behaviours, then this is a great opportunity for you to join Equiniti and progress. Equiniti is committed to promoting from within our business and for driven and ambitious candidates, future roles may include team leadership or more strategic operations roles across our business sectors. We are looking for experienced pensions administrators to join teams in different operational areas, these include Defined Benefits (DB) and Defined Contributions (DC) Schemes and Pensions Payroll teams.Our Senior Pensions Administrator will be based in our Three Bridges Crawley office supporting a portfolio of high net client(s). Department Information As Equiniti win more business and go from strength to strength, so do our needs for experienced Pensions Administrators to grow our teams in our Three Bridges office in Crawley. We've recently put in place a brand new training academy to offer long term career progression and the opportunity to gain professional qualifications. Core Duties/Responsibilities Successful candidate will be responsible for the following duties Provide administration service to customers, working to agreed targets To complete / check casework and provide feedback Resolving customer enquiries Performing and issuing pension calculations Provision of technical guidance to other team members Identifies and implement process improvements in immediate area of work responsibility in order to improve throughput and customer service Provide on-the-job coaching to department colleagues Carry out projects and ad-hoc activities as determined by the Team Leader Skills, Capabilities and Attributes Successful candidate will demonstrate the following experience skills and behaviours: Excellent attention to detail and capable of following defined processes and procedures Strong communication skills The desire to deliver exceptional customer service Proven track record of quality, timely delivery The ability to develop positive and productive working relationships Computer literate with a willingness to learn a variety of systems Strong numeracy and literacy skills Previous pensions experience is essential What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks. Equal Opportunity Statement We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.
As a Senior Pensions Administrator, you'll manage and maintain all administration aspects of Defined Benefit (DB) and Defined Contribution (DC) pension schemes on behalf of scheme trustees. Acting as the main contact for members, trustees, and third parties, you'll ensure that all transactions and projects are completed accurately, efficiently, and to a high standard. You'll also mentor junior team members, peer-review their work, and handle a variety of tasks - from winding up schemes and calculating benefits to complex research projects - all while delivering excellent service. Key Requirements Experience in DB pension administration. Strong technical knowledge of UK pensions legislation and regulations. Experience managing annual/ad-hoc pension projects. Excellent written and verbal communication skills. Proactive, organised, and client-focused. Desirable Experience with GMP Reconciliation/Equalisation. Knowledge of the Pension Protection Fund (PPF). Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
26/07/2026
Full time
As a Senior Pensions Administrator, you'll manage and maintain all administration aspects of Defined Benefit (DB) and Defined Contribution (DC) pension schemes on behalf of scheme trustees. Acting as the main contact for members, trustees, and third parties, you'll ensure that all transactions and projects are completed accurately, efficiently, and to a high standard. You'll also mentor junior team members, peer-review their work, and handle a variety of tasks - from winding up schemes and calculating benefits to complex research projects - all while delivering excellent service. Key Requirements Experience in DB pension administration. Strong technical knowledge of UK pensions legislation and regulations. Experience managing annual/ad-hoc pension projects. Excellent written and verbal communication skills. Proactive, organised, and client-focused. Desirable Experience with GMP Reconciliation/Equalisation. Knowledge of the Pension Protection Fund (PPF). Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency and enhance financial security. Position We are looking for an experienced Pensions Administrator to support clients and scheme members with complex queries and calculations. The role is based in Leatherhead on a hybrid working basis. Responsibilities Communicate with clients and scheme members on complex queries via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Perform complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensure errors, omissions and complaints are handled as per agreed procedures and within appropriate timescales. Monitor project income and work with your manager to ensure client projects are delivered on plan and to budget. Identify opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified, costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, and be able to discuss and act upon their implications. Qualifications Experience liaising with clients and trustees. Ability to perform complex pension calculations and peer review other calculations to a high standard of accuracy. Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem solving skills. Ability to analyse and improve processes. Relevant professional qualification (e.g., PMI) - desirable. EEO Statement Aptia is committed to creating a diverse, inclusive and equitable work environment. We are an equal opportunity employer and aim to attract and retain the best people without regard to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
26/07/2026
Full time
About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency and enhance financial security. Position We are looking for an experienced Pensions Administrator to support clients and scheme members with complex queries and calculations. The role is based in Leatherhead on a hybrid working basis. Responsibilities Communicate with clients and scheme members on complex queries via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Perform complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensure errors, omissions and complaints are handled as per agreed procedures and within appropriate timescales. Monitor project income and work with your manager to ensure client projects are delivered on plan and to budget. Identify opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified, costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, and be able to discuss and act upon their implications. Qualifications Experience liaising with clients and trustees. Ability to perform complex pension calculations and peer review other calculations to a high standard of accuracy. Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem solving skills. Ability to analyse and improve processes. Relevant professional qualification (e.g., PMI) - desirable. EEO Statement Aptia is committed to creating a diverse, inclusive and equitable work environment. We are an equal opportunity employer and aim to attract and retain the best people without regard to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
Aptia UK Limited is seeking an experienced Pensions Administrator based in Leatherhead. The role involves supporting clients and scheme members with complex queries and performing precise pensions calculations. The ideal candidate will possess a strong knowledge of DB schemes, UK legislations, and demonstrate excellent client liaison skills. This position offers a hybrid working model, aligning with our commitment to create a diverse and equitable work environment.
26/07/2026
Full time
Aptia UK Limited is seeking an experienced Pensions Administrator based in Leatherhead. The role involves supporting clients and scheme members with complex queries and performing precise pensions calculations. The ideal candidate will possess a strong knowledge of DB schemes, UK legislations, and demonstrate excellent client liaison skills. This position offers a hybrid working model, aligning with our commitment to create a diverse and equitable work environment.
Senior Pension AdministratorApplylocations: UK Leatherhead: UK Edinburgh: UK Glasgow: UK Exeter: UK Londontime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR104496 About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements The Role Are you an experienced Pensions Administrator looking for a fresh challenge? In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members.You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. This role is a hybrid position where you will work from any Aptia office as well as from your home address. What you'll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications. What we're looking for Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In-depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem-solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) - desirable. How to apply If you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
26/07/2026
Full time
Senior Pension AdministratorApplylocations: UK Leatherhead: UK Edinburgh: UK Glasgow: UK Exeter: UK Londontime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR104496 About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements The Role Are you an experienced Pensions Administrator looking for a fresh challenge? In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members.You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. This role is a hybrid position where you will work from any Aptia office as well as from your home address. What you'll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications. What we're looking for Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In-depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem-solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) - desirable. How to apply If you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
Senior Pension AdministratorApplylocations: UK Chichestertime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR104473 About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Are you an experienced Pensions Administrator looking for a fresh challenge? In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members.You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. This role is hybrid aligned to our offices in Chichester, but may be some flexibility on location. What you'll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications. What we're looking for Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In-depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem-solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) - desirable.If you are interested in this role and then we'd love to hear from you. Please go ahead and click apply and to submit your CV. How to apply If you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
26/07/2026
Full time
Senior Pension AdministratorApplylocations: UK Chichestertime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR104473 About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Are you an experienced Pensions Administrator looking for a fresh challenge? In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members.You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. This role is hybrid aligned to our offices in Chichester, but may be some flexibility on location. What you'll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications. What we're looking for Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In-depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem-solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) - desirable.If you are interested in this role and then we'd love to hear from you. Please go ahead and click apply and to submit your CV. How to apply If you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
Aptia Group in Chichester is seeking an experienced Senior Pension Administrator to manage complex client queries and oversight of pension calculations. You will support colleagues, advise on regulations, and improve processes in a hybrid work environment. The ideal candidate will possess strong analytical skills, knowledge of UK pensions legislation, and relevant qualifications. Join us to help make pensions simpler for clients!
26/07/2026
Full time
Aptia Group in Chichester is seeking an experienced Senior Pension Administrator to manage complex client queries and oversight of pension calculations. You will support colleagues, advise on regulations, and improve processes in a hybrid work environment. The ideal candidate will possess strong analytical skills, knowledge of UK pensions legislation, and relevant qualifications. Join us to help make pensions simpler for clients!
Role Summary In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members. You will use your technical knowledge to advise on procedural and legislative changes and support client relationships through budgeting and process improvement. Location This role is hybrid aligned to our offices in Chichester, but may be some flexibility on location. Responsibilities Communicating with clients and scheme members on complex queries via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Perform complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, and be able to discuss and act upon the implications. Qualifications Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy. Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) - desirable. Equal Opportunity Statement Aptia is committed to creating a diverse, inclusive and equitable work environment. We are an equal opportunity employer and aim to attract and retain the best people without regard to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
26/07/2026
Full time
Role Summary In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members. You will use your technical knowledge to advise on procedural and legislative changes and support client relationships through budgeting and process improvement. Location This role is hybrid aligned to our offices in Chichester, but may be some flexibility on location. Responsibilities Communicating with clients and scheme members on complex queries via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Perform complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, and be able to discuss and act upon the implications. Qualifications Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy. Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) - desirable. Equal Opportunity Statement Aptia is committed to creating a diverse, inclusive and equitable work environment. We are an equal opportunity employer and aim to attract and retain the best people without regard to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
Aptia Group is looking for a Senior Pension Administrator to support clients and scheme members with complex queries and calculations. The successful candidate will utilize their technical knowledge for procedural changes and ensure compliance with UK pensions legislation. This is a hybrid position allowing work from any Aptia office or home. Candidates with strong analytical skills and a relevant professional qualification are encouraged to apply.
26/07/2026
Full time
Aptia Group is looking for a Senior Pension Administrator to support clients and scheme members with complex queries and calculations. The successful candidate will utilize their technical knowledge for procedural changes and ensure compliance with UK pensions legislation. This is a hybrid position allowing work from any Aptia office or home. Candidates with strong analytical skills and a relevant professional qualification are encouraged to apply.
AON PLC is seeking a Senior Pensions Administrator in Birmingham. This hybrid role combines both virtual and office work, providing key administration support and expertise to both internal and external clients. The ideal candidate possesses strong attention to detail and excellent communication skills. You will be expected to monitor team activities, produce reports, and actively contribute to improving processes within the team. Aon promotes continuous learning and offers a comprehensive benefits package to enhance work-life balance.
25/07/2026
Full time
AON PLC is seeking a Senior Pensions Administrator in Birmingham. This hybrid role combines both virtual and office work, providing key administration support and expertise to both internal and external clients. The ideal candidate possesses strong attention to detail and excellent communication skills. You will be expected to monitor team activities, produce reports, and actively contribute to improving processes within the team. Aon promotes continuous learning and offers a comprehensive benefits package to enhance work-life balance.
Posting Description Job Title - SENIOR PENSIONS ADMINISTRATOR Do you have strong attention to detail and commitment to provide ongoing quality? Do you prioritise customer satisfaction to achieve service level agreements? This is a hybrid role with the flexibility to work both virtually and from our Birmingham office - Monday to Friday! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You will be required to provide high quality administration support for internal and external clients, being a technical expert in the team and sharing your expertise by: Being a SME for processes, clients, systems, and tools and being proficient in processing and checking. Monitoring team activity and coordinating workload in line with SLAs by organizing, prioritising, and making effective workload allocation decisions. Producing and analysing reports as required for internal and external clients and requirements. Identifying issues with processes handled in teams and driving a process to find and implement solutions. Implementing changes to tools and documentation needed to support effective service delivery. Increasing the level of processing knowledge and driving continuous improvement in all areas of processing. Writing and maintaining knowledge documents, keeping them up to date and incorporating changes to legislation. Sharing best practice with colleagues through process and tool training. Taking part in both internal and external audits. Being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the Manager. Coordinating and participating in projects that will impact the work of teams and domains. Building strong relationships with client teams, client representatives and third-party providers. Achieving team and individual targets (KPIs, SLAs, quality targets). Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues). Maintaining required technical knowledge and behavioural standards and expertise, especially all regulatory and statutory requirements. Performing additional tasks as requested by your manager. How this opportunity is different Every day, our colleagues make a difference to people's lives, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. As part of our diverse and established team, you'll bring valuable skills and expertise to Aon, including previous experience in an operations environment, and a positive can do attitude to engage and manage your team. At Aon, you will be able to enhance your current skills, while continuing to learn new ones as full training & support is provided. Knowledge of pensions is an advantage, but not essential to be successful. Having the opportunity to work virtually and in an office environment, ensures you are supported during your Aon induction through direct interaction with colleagues, trainers, and your manager, while still having the flexibility of agile working if required. Recognising the value to colleague engagement of being able to work side by side with other colleagues, and the stability towards client service through sharing knowledge and best practice, Aon has maintained its office base in Birmingham to ensure you are not isolated, and benefit from the supporting network that is Aon United. We work smartly in a hybrid environment, requiring you to be in the office more than 1 day per week which supports your on going development and training needs. Aon offers an environment where individuals can grow and develop in a rewarding role. We are confident that you will feel just as passionate as we do in empowering results for our customers and your career. You will have responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company. Skills and experience that will lead to success Team player, who can work to tight deadlines. Strong communication skills, both verbal and written. Strong attention to detail and commitment to provide ongoing quality. Effective problem solving and analytical skills, including identifying solutions and making recommendations Ability to effectively plan, prioritise and execute tasks. Including, the ability to adapt to shifting priorities, demands and timelines How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
25/07/2026
Full time
Posting Description Job Title - SENIOR PENSIONS ADMINISTRATOR Do you have strong attention to detail and commitment to provide ongoing quality? Do you prioritise customer satisfaction to achieve service level agreements? This is a hybrid role with the flexibility to work both virtually and from our Birmingham office - Monday to Friday! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You will be required to provide high quality administration support for internal and external clients, being a technical expert in the team and sharing your expertise by: Being a SME for processes, clients, systems, and tools and being proficient in processing and checking. Monitoring team activity and coordinating workload in line with SLAs by organizing, prioritising, and making effective workload allocation decisions. Producing and analysing reports as required for internal and external clients and requirements. Identifying issues with processes handled in teams and driving a process to find and implement solutions. Implementing changes to tools and documentation needed to support effective service delivery. Increasing the level of processing knowledge and driving continuous improvement in all areas of processing. Writing and maintaining knowledge documents, keeping them up to date and incorporating changes to legislation. Sharing best practice with colleagues through process and tool training. Taking part in both internal and external audits. Being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the Manager. Coordinating and participating in projects that will impact the work of teams and domains. Building strong relationships with client teams, client representatives and third-party providers. Achieving team and individual targets (KPIs, SLAs, quality targets). Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues). Maintaining required technical knowledge and behavioural standards and expertise, especially all regulatory and statutory requirements. Performing additional tasks as requested by your manager. How this opportunity is different Every day, our colleagues make a difference to people's lives, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. As part of our diverse and established team, you'll bring valuable skills and expertise to Aon, including previous experience in an operations environment, and a positive can do attitude to engage and manage your team. At Aon, you will be able to enhance your current skills, while continuing to learn new ones as full training & support is provided. Knowledge of pensions is an advantage, but not essential to be successful. Having the opportunity to work virtually and in an office environment, ensures you are supported during your Aon induction through direct interaction with colleagues, trainers, and your manager, while still having the flexibility of agile working if required. Recognising the value to colleague engagement of being able to work side by side with other colleagues, and the stability towards client service through sharing knowledge and best practice, Aon has maintained its office base in Birmingham to ensure you are not isolated, and benefit from the supporting network that is Aon United. We work smartly in a hybrid environment, requiring you to be in the office more than 1 day per week which supports your on going development and training needs. Aon offers an environment where individuals can grow and develop in a rewarding role. We are confident that you will feel just as passionate as we do in empowering results for our customers and your career. You will have responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company. Skills and experience that will lead to success Team player, who can work to tight deadlines. Strong communication skills, both verbal and written. Strong attention to detail and commitment to provide ongoing quality. Effective problem solving and analytical skills, including identifying solutions and making recommendations Ability to effectively plan, prioritise and execute tasks. Including, the ability to adapt to shifting priorities, demands and timelines How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Ontapjobsearch in the United Kingdom is seeking an experienced SIPP Pensions Administrator for a hybrid role in Portsmouth. You will set up SIPPs, manage contributions and transfers, and handle complex cases while ensuring statutory reporting and quality control. The role offers hybrid working, strong development opportunities, and benefits including exam support and career progression. A good fit for someone with pensions experience aiming to grow within a supportive team.
25/07/2026
Full time
Ontapjobsearch in the United Kingdom is seeking an experienced SIPP Pensions Administrator for a hybrid role in Portsmouth. You will set up SIPPs, manage contributions and transfers, and handle complex cases while ensuring statutory reporting and quality control. The role offers hybrid working, strong development opportunities, and benefits including exam support and career progression. A good fit for someone with pensions experience aiming to grow within a supportive team.
IDEX Consulting in Belfast is seeking a Senior Pensions Administrator to join its pensions team. The role focuses on DB schemes, manual calculations, and supporting junior staff in day-to-day duties. The successful candidate will maintain membership records, process scheme benefits, and liaise with stakeholders while ensuring ISO and AAF accreditation standards are met. Experience in the pensions industry and strong MS Office skills are essential.
25/07/2026
Full time
IDEX Consulting in Belfast is seeking a Senior Pensions Administrator to join its pensions team. The role focuses on DB schemes, manual calculations, and supporting junior staff in day-to-day duties. The successful candidate will maintain membership records, process scheme benefits, and liaise with stakeholders while ensuring ISO and AAF accreditation standards are met. Experience in the pensions industry and strong MS Office skills are essential.