372 jobs found

A bit about the role The ideal candidate will have strong knowledge and experience in AWS, Terraform, Ansible and GitHub Actions, along with strong Python programming skills and experience in CI/CD workflows. You will assist teams to ensure standards are followed and maintained. This role requires a proactive individual who can troubleshoot at a low level, standardise solutions, and implement best practices across multiple platforms and technologies. What you'll be doing As a senior you will drive the design, deployment, and management of the automation and monitoring platforms to support our applications and services. Establish and enforce best practices for security, compliance, and cost management. Build & maintain the monitoring and alerting infrastructure and configuration. Develop dashboards to visualise key information to business stakeholders. Configure automation for new system integrations using existing custom frameworks and manage job configurations using Control M scheduling. Develop new automated processes making use of programming knowledge. Maintain a fundamental understanding of the Allwyn infrastructure and gaming platforms to aid with capacity planning and troubleshooting. Build GitHub Actions automations to deploy code into test & production environments. Work Management Work with the Tech Lead and Technical Delivery Manager to orchestrate work for the team, breaking down epics and stories into smaller stories and tasks that the engineers can work on in a day, and monitor these. Ensure that work is of a suitable quality for the team. Collaborate with product owners, business analysts and delivery managers to shape and refine the backlog. Make sure that the work management system ticket status is kept up to date in near real time, i.e. when the team starts work on a ticket change its status to reflect the same. What experience we're looking for Experience with application monitoring tools such as AppDynamics, along with administration skills in Sensu, Logz.io: Modern Observability Powered by AI, Consul, Hashicorp Vault, Grafana, Graphite & InfluxDB, or equivalents. Some experience with ServiceNow ITOM would be a bonus. Comprehensive practical experience with AWS, use of Terraform & Ansible and past use of ECS & Fargate, containerisation using Docker to build custom images. Experience using serverless technologies, for example Lambda, API Gateway, DynamoDB, EventBridge. Exhibit strong object-oriented programming skills in Python, with practical experience in writing Lambda functions and/or complex scripts. Familiarity with CI/CD tools, code linting, and experience with GitHub Actions. Significant experience with low-level n ix administration and troubleshooting. Possess a strong understanding of network and web technologies, including the TCP/IP stack, HTTP, HTTPS, RESTful APIs, certificates & encryption. Have some web development experience using modern technologies, preferably NodeJS, Java or equivalent. Experience using JIRA and Confluence for project management and collaboration. Have a basic understanding of Azure services. Be an excellent communicator, able to collaborate at different levels, across diverse skill teams. Demonstrate strong analytical and problem solving skills with a strategic mindset, capable of assessing risks and proposing effective mitigation actions based on professional judgement. Be highly self motivated, proactive, and capable of working both independently and as part of a team. Handle ambiguity, competing requirements, and shifting priorities. Be open to self disruption, modernization, and simplification. Demonstrate a desire for consistency and automation of everything. Key Measures of Success Business Expertise: Has developed skills to help support the TNL infrastructure. Product & Service Expertise: Has developed a key understanding of the products and services offered by the business and the key stakeholders for each area. Delivering Solutions (Problem Solving): Solves problems by selecting from a range of experience and existing solutions. Delivering Solutions (Planning & Organising): Prioritises and organises own work to meet agreed upon deadlines and quality/accuracy standards. Delivering Solutions (Continuous Improvement & Process): Highlights new opportunities to continuously improve current working practices within own team. Impact (Decision Making): Makes decisions related to own work. Receives regular but moderate supervision and guidance. Impact (Influence): Provides information and advice to business customers on basic product/service offerings. Is aware of the effect of actions on external relationships. Benefits Company Bonus Scheme Matched pension contributions up to 8.5% 26 days annual leave + 2 Life Days (and bank holidays) Single Private Health Cover Complimentary Private Medical Income Protection Flexible Benefits - EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes. Enhanced Family Leave (Maternity, Paternity, Adoption) Wellness Allowance £500 Employee Assistance Programme Discounted Health Assessments Volunteering Days Matched Funding About us At Allwyn, we are dedicated to changing lives and growing the National Lottery responsibly, championing its positive impact on people, places, and the planet. We are a Disability Confident Leader which means we've taken proactive steps to ensure our workplace is accessible and inclusive for disabled and neurodivergent colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job. If you need any assistance or adjustments to this job description or in the application process, please contact us at and we'll be happy to help.

Business Unit: Cubic Defense Company Cubic is a global organization that delivers technology solutions in transportation and defense. It provides command, control, communications, computers, cyber, intelligence, surveillance, and reconnaissance (C5ISR) solutions, as well as live, virtual, constructive, and game-based training to serve U.S. and allied forces. Summary The Deputy Programme Manager (DPM) for the ILT-A Programme supports senior programme leadership during a period of rapid growth and change. The candidate will work with programme and project managers, the Regional General Manager, and the ILT-A Programme Manager to ensure successful delivery of the existing business portfolio across Cubic UK (CDUK). The role is primarily office based with occasional field based delivery and operational oversight in the UK and overseas. Key Responsibilities Assist the Programme Manager in planning, scheduling, execution, and delivery of design and build projects. Coordinate multiple parallel projects, ensuring alignment with programme objectives, budget constraints, and timelines. Engage cross functional teams, including engineering, supply chain, procurement, and manufacturing, to develop strategies. Support stakeholder communication and engagement, providing regular updates on project progress, risks, and opportunities. Manage project resources effectively, including financial budgets and personnel allocation. Develop and track key performance indicators (KPIs) to measure project success and continuous improvement. Support the implementation, monitoring, and continuous improvement of security controls across the CDUK IT infrastructure and business systems. Manage risk registers and assist in the identification of risks, including security risks, and implement mitigation plans. Implement and enhance the security strategy, championing a culture of cyber security awareness and best practice across CDUK. Contribute to the upkeep of security certifications in alignment with frameworks such as Cyber Essentials and the Cyber Assessment Framework (CAF). Work with third party providers on security audits and reviews, and support continual improvement of cyber security policies. Maintain contemporary knowledge of current threats and cyber trends. Essential Requirements Proven experience and understanding of programme or project management within an engineering, manufacturing, or defence environment. Ability to manage multiple design and build projects simultaneously. Excellent stakeholder management skills, with experience engaging internal and external partners. Strong problem solving and risk management capabilities. Experience managing risk registers. Proficiency in project management methodologies and tools, including scheduling (e.g., Agile, PRINCE2, PMP, MS Project, P6). Understanding of cyber and information security best practice frameworks, standards, and certifications such as NIST, ISO27001, SbD, and ideally PSN, Cyber Essentials, and CAF. Experience providing security advice across a variety of projects. Strong Governance Risk and Compliance (GRC) knowledge, understanding, and skillset. Experience with budgeting, financial reporting, and resource planning. Desirable Requirements Typically 8+ years of relevant experience. Experience as an information security analyst (IT audit, governance, risk and compliance) within the public or private sector. Degree in Engineering, Project Management, or a related discipline. Experience within defence, aerospace, or highly regulated industries. Familiarity with regulatory and compliance requirements. Membership of a relevant professional body (e.g., APM, PMI, INCOSE). Background in IT (infrastructure, networks, software or cyber security). Personal Qualities Self motivated, proactive, and able to work under pressure to meet challenging deadlines with minimal supervision. Strong relationship building and influencing skills. Excellent communication skills (written and verbal), proactive and solution focused mindset. Ability to lead teams and quickly acquire new skills. Willingness to travel. Worker Type Employee You are committed to hiring and retaining a diverse workforce and are proud to be an Equal Opportunity/Affirmative Action Employer. We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, national origin, military or veteran status, or any other basis protected by applicable law. For more information on Equal Employment please visit:

Operations UK, London (Hybrid) Full-Time Main Job Duties Data Modeling & Technical Execution Build and maintain predictive R-models that power research outputs, including implicit and explicit consumer testing results Translate research frameworks into structured analytical models and statistical workflows Ensure data accuracy, integrity, and reproducibility across all quantitative studies Tooling Integration & Platform Enablement Liaise with external research and technology partners to manage data pipelines and integrations Act as the primary technical contact for third-party panel providers (e.g., PureSpectrum, Cint, Dynata) and oversee the end-to-end fieldwork lifecycle Troubleshoot technical issues across data collection, processing, and reporting workflows Contribute to the development of scalable research infrastructure Synthesise disparate data points into a cohesive narrative, including compelling data visualisations and actionable insights, and recommendations Designing clear results presentations (often in Canva) that lead the audience from the initial research question to a clear, data-backed conclusion. Act as a trusted analytical voice in client conversations, shaping the narrative from data to insight and guiding stakeholders toward clear, actionable decisions Partner with Strategy and Client teams to ensure analytical outputs land with impact, influencing both the direction of the work and client decision-making Drive the implementation of AI and automation tools across analysis and reporting workflows Support the development of technology-enabled research products in partnership with Product teams Prototype and test AI-driven approaches to modelling, insight generation, and reporting Balance innovation with methodological rigor to ensure accuracy and trust Desired Skills & Experience Advanced Analytics Expertise: 5-7+ years' experience in quantitative research, analytics, or data science within a research or consultancy environment. Statistical Modelling: Strong proficiency in R or equivalent statistical tools, with experience building predictive and applied models. Survey Programming: Demonstrated expertise in survey logic design, platform deployment, and data validation processes. Data Infrastructure Awareness: Understanding of third-party research platforms, APIs, and data integration workflows. Automation Fluency: Practical experience implementing automation or AI tools to improve efficiency and scalability. Technical Translation: Ability to explain complex analytical processes clearly to research and non-technical stakeholders. Process Orientation: Strong systems thinking with experience building repeatable, scalable analytical workflows. Project & Client Management: Demonstrated ability to manage concurrent projects while maintaining quality, timelines, and confident client communication. Employment Full time. What do you get in return? Inspiration, knowledge, career development, on top of our financial package. You'll also be working with an international bunch of remarkable musically-infused individuals. On this note, please know that Songtradr is an equal opportunities employer. Applicants will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, diversity of thought, disability, age, religion, belief, or sexual orientation.

Itrm in Sidcup is seeking a dedicated IT Service Desk professional to progress and resolve calls within SLA, acting as the single point of contact for clients and ensuring timely updates. This demanding role involves administration of customer infrastructure, delivering second-line support, and proactive maintenance across Windows Server, Azure, Exchange/Office 365, and network tech, with occasional on-site work and out-of-hours rota.

Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence - all powered by advanced technology, data, AI and digital innovation. Clients value Baringa's collaborative approach and the way its teams integrate seamlessly - all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms. Our Operational Excellence team are looking for an experienced Business Analyst to join the team. Baringa has grown so fast, and it continues to grow rapidly. Those new joiners keep on coming! We are a global function supporting the firm as it enters new markets. We are re-architecting and evolving our cloud-based business systems and infrastructure. We are on a mission to develop great technology products, deliver great services, and protect the trust our people and clients place in us. We have installed a new operating system for ourselves, and rebooted what was a corporate IT department into a corporate technology company, transforming the way we work. Now we are building for the next era of work. AI is becoming part of the fabric of how Baringa operates, and we are developing the products and platforms that will help colleagues find knowledge, act on insight, navigate complexity, and get work done with greater speed, quality, and confidence. Some of this will be visible through intelligent experiences and agentic systems. Some of it will sit beneath the surface: data products, workflow platforms, integrations, automations, cyber security, governance, and the architecture that makes all of it safe, scalable, resilient, and useful. So much to build on, so much to progress. So much to deliver. So much to play for! Do you know what though? We are going to do it. All of it and more. We have the support to drive change. We have the belief. We are going to do great things. Come and join us! What you will be doing The Operational Excellence team sits within Technology & Cyber and acts as the bridge between process excellence and the ServiceNow Centre of Excellence. This is a highly visible role with the freedom to shape your own remit, influence how we work, and drive continuous improvement across the function. You'll work alongside the Head of Operational Excellence and the ServiceNow Centre of Excellence, partnering with stakeholders across Technology & Cyber to solve problems, streamline processes, improve service outcomes, and support the delivery of strategic initiatives. The role offers broad exposure, significant responsibility, and the opportunity to make a lasting impact on how Technology & Cyber operates. Having a heavy involvement in our ServiceNow roadmap alongside our developers. Creation of user stories, enhancements, defects and feature request that help shape how we deliver improvements and digital transformation across the business. An involvement in workshops, training and UAT for both colleagues and the wider business. Extending your scope to other team domains, with an initial focus on IT Services (our largest team in the Run domain) and aide us on our journey to be process-driven end-to-end. Map, document and re-design processes. Some of these processes will make it back to our ServiceNow COE to be automated, some will be mapped as-is and some will require people or process changes rather than technology changes - you will be key in all of it. Working across Plan, Build and Run. Simply put this means being able to shift between planning stages, business-as-usual and project related work. Be a champion of both Operational Excellence and ServiceNow COE. Automation, AI, Deflection and UX should be top of mind always. Help us to make data- driven-decisions. Your skills and experience A technology focused professional. Ideally with experience of ServiceNow, or similar platforms. Although more importantly - Positive, passionate, high-energy. Able to operate in a fast-paced, high-change environment with autonomy. Able to handle ambiguity. Good written and verbal communication skills. Exposure to Agile ways of working and tooling highly desirable. Knows what good looks like. Experience of working within a process and data driven environment. Not afraid to challenge the status quo. You'll bring fresh perspectives. You play nice with others. You are kind. You give respect, and you expect it in return. Ideally trained and qualified in business analysis or related. What a career at Baringa will give you Putting People First. Baringa is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. Flexible Working: We know that the 'ideal' work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We've introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company's success. Diversity and Inclusion We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. You can be a part of our 'Great Place to Work' - with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we've achieved this. Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further. For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice . click apply for full job details

What you'll be doing: At Atech, we believe cyber security is about more than reacting to threats - it's about staying ahead of them. As a leading provider of cloud, cyber security and managed services, we help organisations strengthen their security posture through innovation, expertise and a customer-first approach. We're looking for an experienced Level 3 SOC Analyst to join our growing Security Operations Centre (SOC). This is a senior technical role where you'll lead complex investigations, conduct advanced threat hunting activities and help shape the future of our SOC capability. You'll act as a technical authority during major security incidents while mentoring colleagues and driving continuous improvement across our security services. As a Level 3 SOC Analyst, you'll be: Leading complex cyber security incidents from initial investigation through to containment, eradication and recovery. Acting as the technical escalation point for high-priority and complex security events. Conducting advanced threat hunting activities across endpoint, cloud, identity and email environments. Correlating multiple telemetry sources to reconstruct attack chains, identify root causes and determine remediation actions. Providing clear and confident communication to customers and stakeholders during major security incidents. Developing and enhancing detection use cases, analytics and alert tuning within Microsoft Sentinel and Microsoft Defender XDR. Identifying opportunities to improve SOC processes, standards, tooling and operational maturity. Producing high-quality incident reports, lessons learned documentation and technical recommendations. Mentoring and coaching Level 1 and Level 2 SOC Analysts, helping to raise technical capability across the team. Supporting vulnerability assessment and security posture improvement activities when required. Collaborating with internal and customer technical teams to coordinate effective incident response and recovery. We want to hear from you if you: Have significant experience working within a Security Operations Centre environment. Possess advanced hands-on expertise with Microsoft Sentinel, Microsoft Defender XDR and Microsoft Entra ID Protection. Have a strong background in threat hunting, incident response and cyber security investigations. Can analyse and correlate data from multiple telemetry sources to uncover threats and reconstruct attack activity. Are confident leading major incidents and providing technical direction under pressure. Have experience improving detection logic, tuning security tools and enhancing SOC effectiveness. Can communicate complex technical information clearly to both technical and non-technical audiences. Enjoy mentoring others and sharing knowledge to develop team capability. Demonstrate a proactive, analytical and continuous improvement mindset. Must hold Microsoft SC-200 Desirable Certifications SC-300 or SC-400 Microsoft AZ-500 GIAC GCIA, GCFA or GCED CREST CRT or CCT Other advanced cloud or cyber security certifications What's in it for me? Competitive salary and benefits package. Flexible hybrid working model with remote working opportunities. Exposure to a broad range of cyber security technologies and customer environments. Opportunity to work on complex and high-impact security incidents. Ongoing learning, certification and professional development support. Clear career progression within a growing cyber security practice. A collaborative and supportive team environment where knowledge sharing is encouraged. The opportunity to influence SOC maturity, service innovation and security outcomes for our customers. Who you'll be doing it for: Atech part of the Iomart Group is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365. Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas: Azure infrastructure managed service Modern Workplace: Office 365, Microsoft 365, and Azure Virtual Desktop Managed Security and SOC with Microsoft Defender, Sentinel We're an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.

Compensation Range: £75,000 to £100,000 Compensation Disclaimer: The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives. Who we need We are hiring a Director, Enterprise Applications to lead the strategy, operational maturity, and evolution of Altus Group's enterprise applications landscape. Reporting to the VP, IT Service & Operations, you will oversee critical business platforms including Salesforce, Workday, and other enterprise applications that underpin commercial operations, customer lifecycle management, Finance, HR, and service delivery across the business. You will bring the leadership presence and strategic mindset to partner with senior stakeholders, establish structure and prioritization across competing business demands, and help modernize how enterprise applications are managed and leveraged across Altus Group. This is a UK-based role with flexibility to work remotely, alongside occasional travel for in person collaboration, including time at our Manchester office as required. What's in it for you Influence and impact. This is an opportunity to shape how enterprise applications support and enable business outcomes across a global organization. You will play a key role in transforming how platforms like Salesforce and Workday are governed, prioritized, and leveraged across the business, bringing structure, operational maturity, and strategic direction to a function that is continuing to evolve. Leadership and transformation. You will inherit a multidisciplinary team and have the opportunity to influence its future structure, operating model, and ways of working. From delivery governance and stakeholder alignment to process maturity and roadmap planning, you will help build the foundations for a more connected, scalable, and business aligned enterprise applications function. Exposure to innovation and AI adoption. Altus Group is undergoing significant technology transformation, including rapid adoption of AI capabilities across its enterprise applications landscape. You will work at the forefront of that evolution, helping identify opportunities to modernize processes, improve operational effectiveness, and drive greater business value through emerging technologies and smarter ways of working. As our new Director, Enterprise Applications, you will: Lead the enterprise applications function. Oversee the strategy, operational performance, and evolution of critical business platforms including Salesforce, Workday, and other enterprise applications that support commercial operations, Finance, HR, and service delivery across the organization. Partner across the business. Work closely with senior stakeholders across Sales, Marketing, Finance, HR, and Technology to understand business priorities, improve operational processes, and ensure enterprise applications are aligned to broader organizational goals and measurable business outcomes. Drive roadmap planning and operational governance. Establish stronger structure, prioritization, and delivery governance across the enterprise applications landscape, balancing strategic transformation initiatives with day to day operational demands and platform stability. Lead and evolve a multidisciplinary team. Provide leadership, direction, and support to a team of business analysts, developers, and application specialists while shaping the future operating model, team structure, and ways of working as the function continues to mature. Strengthen delivery and decision making processes. Introduce scalable processes, governance standards, and operational discipline across enterprise applications, ensuring work is effectively prioritized, risks are proactively managed, and stakeholders remain informed and aligned. Support technology modernization and AI adoption. Help identify opportunities to modernize workflows, improve operational effectiveness, and leverage emerging technologies, including AI capabilities, across the enterprise applications ecosystem. Collaborate across architecture and technology teams. Work closely with enterprise architecture, infrastructure, security, and delivery teams to ensure enterprise applications align with broader technology standards, integration strategies, and long term business objectives. Act as a strategic and visible leader. Bring clarity, accountability, and forward thinking leadership to a critical and evolving area of the business, helping Altus Group continue to strengthen how technology supports operational excellence and growth. You bring: The enterprise applications leadership experience. Led enterprise applications, business systems, CRM, or technology functions within a complex organization and oversee platforms that support critical operational and commercial business processes. Understand how enterprise applications connect to broader business outcomes and can balance strategic planning with operational execution. The Salesforce expertise and broader platform mindset. Strong Salesforce knowledge and understanding of platform governance, delivery, integrations, and operational best practices. Exposure to Workday, enterprise business systems, or other large scale enterprise applications is highly valued. Ability to think beyond a single platform and lead interconnected systems within a broader enterprise environment. The stakeholder management and communication skills. Comfortable operating in highly collaborative environments and partnering with senior leaders across Technology, Sales, Marketing, Finance, and HR. Translate technical concepts into practical business language, navigate competing priorities, and build credibility across both technical and non technical audiences. The operational and governance mindset. Experience introducing structure, prioritization, delivery governance, and scalable operational processes within evolving technology environments. Understand how to balance strategic transformation initiatives with day to day operational demands while maintaining accountability and delivery focus. The people leadership capabilities. Experienced in leading multidisciplinary teams and creating environments built on accountability, collaboration, and continuous improvement. Coach, mentor, and guide teams through change while shaping operating models and future team structures. The adaptability and forward thinking approach. Energized by transformation and comfortable operating in environments experiencing significant growth and change. Curious about emerging technologies, including AI capabilities, and excited to modernize workflows, improve efficiency, and evolve how enterprise applications support the business. The delivery focus and business acumen. Owns projects, drives clarity, and follows through. Can assess risk, prioritize effectively, and make informed decisions while balancing operational realities and long term business goals. Apply now If you're excited about this role but your experience aligns differently with every requirement, we encourage you to apply. While specific qualifications may be strictly required, others can be based on various experiences, backgrounds, and knowledge. We can't promise an interview, but we will consider your whole application. What you can expect from our interview process: A virtual interview with a Talent Advisor to discuss your interest in joining the company and in the role. The conversation will be recorded using BrightHire, an AI powered video interview tool. More details will be shared when you are invited to interview. A virtual interview with the VP, IT Service & Operations and the Enterprise Architect focused on your experience leading enterprise applications functions, managing complex stakeholder environments, driving operational governance, and supporting business transformation through enterprise technology platforms including Salesforce and Workday. The final interview with the VP, IT Service & Operations focused on leadership approach, organizational change, operational maturity, and your ability to bring structure, prioritization, and strategic direction to a rapidly evolving enterprise applications environment. Unlock your Altus Experience! If you're looking to advance your career in an industry that is transitioning for greatness, there's no better place than Altus Group. Our high trust, high performance culture prioritizes progressive programs that empower you to deliver your greatest performance while promoting collective success where everyone is recognized and connected. We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry. What Altus Group offers: Rewarding performance: competitive compensation, incentive and bonus plans, and a total rewards package prioritizing mental, physical, and financial well being. Growth and development: we invest in your professional learning. Our Altus Intelligence Academy offers over 150,000 hours of learning content. Flexible work model: . click apply for full job details

About Us: Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. We operate as a collaborative and inclusive organisation that empowers our people to take ownership, innovate, and develop their expertise. As an equal opportunities employer, we are committed to encouraging equality, diversity, and social mobility, while creating opportunities for our teams to work on meaningful projects that deliver lasting impact. About You: You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. The Role: We are looking for an experienced Senior Data Engineer to join our team here at Solirius.You will be working as part of a team, developing and delivering exciting projects with afantastic team of technology experts. You will be responsible for designing, developing, and maintaining data pipelines andsystems that enable data analysis and machine learning. You will also collaborate with datascientists, analysts, and other stakeholders to ensure data quality and reliability. Key Responsibilities: Develop Data Engineering solutions for our clients/projects Design and build data models, schemas to support business requirements Develop and maintain data ingestion and processing systems using various tools andtechnologies, such as SQL, NoSQL, ETL, Luigi, Airflow, Argo, etc. Implement data storage solutions using different types of databases, such asrelational, non-relational, or cloud-based. Working collaboratively with the client and cross-functional teams to identify andaddress data-related issues and opportunities. Stay updated with the latest trends and developments in the data engineering field,such as modern data stack, big data technologies, cloud computing, etc Assist with defining the processes needed to achieve operational excellence Ensure data quality across all projects/clients Define and manage SLA's for data sets and processes throughout production Lead on the design, build and launch of new data models and pipelines Key Skills/Experience: Experience in operating as part of data engineering teams and independently. Line/Team management experience, leadership experience Experience of working with cloud infrastructure (Azure or AWS, GCP is beneficial) SQL and relational databases (e.g. MS SQL/Azure SQL, PostgreSQL) You have framework experience within either Flask, Tornado or Django, Docker Experience working with ETL pipelines is desirable e.g. Luigi, Airflow or Argo Experience with big data technologies, such as Apache Spark, Hadoop, Kafka, etc. Data acquisition and development of data sets and improving data quality Preparing data for predictive and prescriptive modelling Hands on coding experience, such as Python Reporting tools (e.g. Tableau, PowerBI, Qlik) GDPR and Government Service Standard (desirable) Passionate, motivated and enthusiastic about developing technology solutions. Experience working in an Agile development environment Data architecture experience. Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Cycle to Work and Electric Vehicle schemes Flexible Working Annual Away Days/Company Socials Diversity and Inclusion As an equal opportunities employer, we are committed to creating a work environment that supports, celebrates, encourages and respects all individuals, where all processes are based on merit, competence and business needs. Encouraging high social mobility is really important to us. We foster an inclusive culture by welcoming different perspectives, enabling equitable opportunities and promoting open dialogue. This commitment is reflected in initiatives such as our gender diversity group and our focus on mental health and wellbeing. Whatever stage you are at, you will find an environment where you can thrive. Should you require further assistance or require any reasonable adjustments to be put in place to better support your application process, please do not hesitate to raise this with us. As a Disability Confident employer, we are committed to ensuring our recruitment process is accessible and inclusive, enabling all candidates to demonstrate their skills, experience and potential.

Main purpose We are looking for a Senior Python Engineer to join our Gas, Power & Renewables (GPR) Technology team. You will be a core member of a small, high-impact engineering group embedded within a broader team of quants, analysts, traders, and deal desk professionals. Your primary focus will be building risk solutions for the Power and Gas trading desk on top of Beacon Platform. This is a 100% hands on development role - you will own the full development lifecycle, from gathering requirements directly with traders and stakeholders through to delivering production quality solutions. This role will work directly with the trading desk. Candidates who have previously worked in a trading floor environment will be familiar with the pace and communication style,and will have a natural advantage. You will be joining a well resourced, commercially active team at the centre of one of the most dynamic areas of the energy markets. The role offers direct exposure to complex trading activity, close collaboration with quants and traders, and the opportunity to build solutions that have immediate, measurable impact on the business. Key responsibilities Design, build, and maintain risk and analytics solutions for the Power and Gas desk using Python on top of Beacon Platform Integrate quantitative models developed by the quant team into Beacon and connect them to relevant market data sources Work in a fast paced trading environment where decisions are made quickly and feedback is direct Engage directly with traders, quants, analysts, and the deals desk to gather requirements, understand business needs, and present technical solutions Collaborate with other Beacon engineers within the team to ensure consistency, code quality, and shared best practices Contribute to the ongoing evolution of the GPR technology stack Required qualifications Strong Python development skills 2+ years of hands on development experience on Beacon Platform, Quarts, or Athena; candidates with SecDB development experience will also be considered Solid understanding of quantitative modelling concepts - you will not be building models yourself, but you will be integrating them and need to understand what they do Preferred qualifications Additional experience with Apache Kafka is a plus. Attributes for success Confident and resilient under pressure - comfortable receiving direct, candid feedback and using it constructively Comfortable engaging with non technical stakeholders - traders, analysts, and deal desk - to translate business requirements into technical solutions Able to present and explain technical approaches clearly to a mixed audience Self sufficient and delivery focused; this is not a role with heavy management oversight Equal opportunity employer We are an Equal Opportunity Employer and take pride in a diverse workforce! We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status. At the heart of global supply, Trafigura connects vital resources to power and build the world. Through our Metals and Minerals, Oil & Petroleum Products and Gas, Power and Renewables, commercial divisions, we use infrastructure, logistics and financing to connect producers and consumers, using our deep understanding of the markets we serve to make supply more efficient, secure and sustainable. We are accelerating our investments in renewable energy, including hydrogen, ammonia and other low carbon energy technologies required for the transition to a low carbon future. We are committed to responsible business practices and we work with our stakeholders to improve environmental and social standards, bringing greater trust and transparency to global supply chains. A career at Trafigura offers a gateway to working on some of the most exciting challenges of a rapidly changing world - from helping to optimise supply chains to developing infrastructure and new markets. In a culture that is founded on openness and energy, our people work as part of a multinational, globally connected team and thrive in a fast paced environment where they can nurture and commercialise bold ideas. Everyone has a voice and is empowered to collaborate across geographies and disciplines to help shape our business and the wider world. We know the importance and value of diversity in our business and we invest in attracting, developing and retaining talent from all backgrounds. Founded in 1993, Trafigura is one of the largest independent employee owned commodities groups in the world with over 12,000 people working across more than 60 offices. The Trafigura Group owns global multi metals producer Nyrstar; fuel storage and distribution company Puma Energy; and joint ventures Impala Terminals, a port and logistics provider, and Nalo Renewables, investing in wind, solar and battery storage projects.

Compensation Range: £110,000 Compensation Disclaimer: The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives. Who we need We are hiring a Director of Enterprise Business Applications to lead the strategy, operational maturity, and evolution of Altus Group's enterprise applications landscape. Reporting to the VP, IT Service & Operations, you will oversee critical business platforms including Salesforce, Workday, and other enterprise applications that underpin commercial operations, customer lifecycle management, Finance, HR, and service delivery across the business. You will bring the leadership presence and strategic mindset to partner with senior stakeholders, establish structure and prioritization across competing business demands, and help modernize how enterprise applications are managed and leveraged across Altus Group. This is a UK-based role with flexibility to work remotely, alongside occasional travel for in-person collaboration, including time at our Manchester office as required. What's in it for you Influence and impact. This is an opportunity to shape how enterprise applications support and enable business outcomes across a global organization. You will play a key role in transforming how platforms like Salesforce and Workday are governed, prioritized, and leveraged across the business, bringing structure, operational maturity, and strategic direction to a function that is continuing to evolve. Leadership and transformation. You will inherit a multidisciplinary team and have the opportunity to influence its future structure, operating model, and ways of working. From delivery governance and stakeholder alignment to process maturity and roadmap planning, you will help build the foundations for a more connected, scalable, and business-aligned enterprise applications function. Exposure to innovation and AI adoption. Altus Group is undergoing significant technology transformation, including rapid adoption of AI capabilities across its enterprise applications landscape. You will work at the forefront of that evolution, helping identify opportunities to modernize processes, improve operational effectiveness, and drive greater business value through emerging technologies and smarter ways of working. As our new Director of Enterprise Business Applications, you will: Lead the enterprise applications function. You will oversee the strategy, operational performance, and evolution of critical business platforms including Salesforce, Workday, and other enterprise applications that support commercial operations, Finance, HR, and service delivery across the organization. Partner across the business. You will work closely with senior stakeholders across Sales, Marketing, Finance, HR, and Technology to understand business priorities, improve operational processes, and ensure enterprise applications are aligned to broader organizational goals and measurable business outcomes. Drive roadmap planning and operational governance. You will establish stronger structure, prioritization, and delivery governance across the enterprise applications landscape, balancing strategic transformation initiatives with day-to-day operational demands and platform stability. Lead and evolve a multidisciplinary team. You will provide leadership, direction, and support to a team of business analysts, developers, and application specialists while helping shape the future operating model, team structure, and ways of working as the function continues to mature. Strengthen delivery and decision-making processes. You will introduce scalable processes, governance standards, and operational discipline across enterprise applications, ensuring work is effectively prioritized, risks are proactively managed, and stakeholders remain informed and aligned. Support technology modernization and AI adoption. You will help identify opportunities to modernize workflows, improve operational effectiveness, and leverage emerging technologies, including AI capabilities, across the enterprise applications ecosystem. Collaborate across architecture and technology teams. You will work closely with enterprise architecture, infrastructure, security, and delivery teams to ensure enterprise applications align with broader technology standards, integration strategies, and long-term business objectives. Act as a strategic and visible leader. You will bring clarity, accountability, and forward-thinking leadership to a critical and evolving area of the business, helping Altus Group continue to strengthen how technology supports operational excellence and growth. You bring: The enterprise applications leadership experience. You have led enterprise applications, business systems, CRM, or technology functions within a complex organization and bring experience overseeing platforms that support critical operational and commercial business processes. You understand how enterprise applications connect to broader business outcomes and can balance strategic planning with operational execution. The Salesforce expertise and broader platform mindset. You bring strong Salesforce knowledge and understand platform governance, delivery, integrations, and operational best practices. Exposure to Workday, enterprise business systems, or other large-scale enterprise applications is highly valued. More importantly, you bring the ability to think beyond a single platform and lead interconnected systems within a broader enterprise environment. The stakeholder management and communication skills. You are comfortable operating in highly collaborative environments and partnering with senior leaders across Technology, Sales, Marketing, Finance, and HR. You can translate technical concepts into practical business language, navigate competing priorities, and build credibility across both technical and non-technical audiences. The operational and governance mindset. You have experience introducing structure, prioritization, delivery governance, and scalable operational processes within evolving technology environments. You understand how to balance strategic transformation initiatives with day-to-day operational demands while maintaining accountability and delivery focus. The people leadership capabilities. You have experience leading multidisciplinary teams and creating environments built on accountability, collaboration, and continuous improvement. You can coach, mentor, and guide teams through change while helping shape operating models and future team structures. The adaptability and forward-thinking approach. You are energized by transformation and comfortable operating in environments experiencing significant growth and change. You are curious about emerging technologies, including AI capabilities, and excited by the opportunity to modernize workflows, improve efficiency, and evolve how enterprise applications support the business. The delivery focus and business acumen. You are someone who takes ownership, drives clarity, and follows through. You can assess risk, prioritize effectively, and make informed decisions while keeping both operational realities and long-term business goals in mind. Apply now If you're excited about this role but your experience aligns differently with every requirement, we encourage you to apply. While specific qualifications may be strictly required, others can be based on various experiences, backgrounds, and knowledge. We can't promise an interview, but we will consider your whole application. What you can expect from our interview process: A virtual interview with a Talent Advisor to discuss your interest in joining the company and in the role. The conversation will be recorded using Bright Hire, an AI-powered video interview tool. More details will be shared when you are invited to interview. A virtual interview with the VP, IT Service & Operations and the Enterprise Architect focused on your experience leading enterprise applications functions, managing complex stakeholder environments, driving operational governance, and supporting business transformation through enterprise technology platforms including Salesforce and Workday. The final interview with the VP, IT Service & Operations focused on leadership approach, organizational change, operational maturity, and your ability to bring structure, prioritization, and strategic direction to a rapidly evolving enterprise applications environment. Unlock your Altus Experience! If you're looking to advance your career in in an industry that is transitioning for greatness, there's no better place than Altus Group. Our high trust, high performance culture prioritizes progressive programs that empower you to deliver your greatest performance while promoting collective success where everyone is recognized and connected. We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry. What Altus Group offers: Rewarding performance: competitive compensation, incentive and bonus plans . click apply for full job details

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Role Purpose We're looking for a Senior Data Scientist (L5) to join our Product Data team collaborating with our Product Analysts to build deep understanding of how users engage with our AI-native products through conversation and interaction data. You will work at scale with unstructured text data - prompts, model outputs, user edits, feedback - to discover patterns that explain user behaviour and directly shape what we build next. The focus is on semantic analysis of conversations: understanding intent, identifying failure modes, detecting successful interaction patterns, and translating these insights into specific product improvements. This is hands on analytical work, not infrastructure-focused. We need someone who can analyse messy conversation data, discover non-obvious patterns, and connect those findings to product decisions that move the needle on adoption, retention, and cost efficiency. For exceptional candidates with track records of leading analytics in AI-driven environments, we are open to hiring at Principal level, where you would set the broader data science agenda and mentor the existing analytics team. What You'll Do Build product evaluation frameworks Define how we measure "good" for AI-native features beyond traditional funnels. Build semantic frameworks to categorise user intent, model behaviour, and interaction patterns - e.g., "What types of prompts succeed vs. fail? What causes users to retry? What signals indicate satisfaction?" Design feedback loops that connect prompts, model outputs, user behaviour, and downstream outcomes. Define, track, and own the metrics that leadership and product teams depend on for a shared, trustworthy view of what is working and what is not. Analyse user-AI interactions at scale Work with large conversation datasets to deeply analyse how users interact with AI features (prompts, edits, retries, acceptance, abandonment). Identify failure patterns, unnecessary iteration loops, and the characteristics of successful interactions. Build models that answer the questions dashboards cannot: what predicts a good user outcome, what drives failure, and where the highest-leverage improvements are. Shape the product roadmap Turn findings into specific, prioritised recommendations that feed directly into the product roadmap. Partner with Product and Engineering to evaluate iterations quickly and close the loop between insight and action. Run experiments end-to-end: design, instrument, analyse, and translate results into clear product decisions. Drive growth and financial metrics Link AI feature usage to activation, retention, expansion, and cost efficiency. Help answer questions like: Which interactions create durable value? Where are we over spending compute for low user impact? Build infrastructure and raise the bar Build pipelines, dashboards, and self-serve analytical tools that make insight accessible and trustworthy across the organisation. Mentor a team of product analysts, raising the technical bar and introducing new methods where they add real value. What We're Looking For Experience Significant experience (ideally 5+ years) in Data Science, Product Analytics, or a similar role with conversation, chat, or dialogue data at scale. You have actually analysed large volumes of user text (prompts, messages, feedback, reviews) to discover patterns that shaped product decisions. Experience working closely with Product and Engineering teams. Hands on experience working with AI/ML-driven products (LLMs, ranking, generation, recommendations). You have worked on these systems, not just alongside them. Skillset Strong applied modelling skills: regression, classification, clustering, survival analysis, or similar. You pick the method that fits the question, not the other way around. Deep expertise in experimentation design and statistical inference. You can design a valid experiment, choose the right test, and explain the results to a non-technical audience. Fluency in SQL and Python. Comfortable working with large, messy, high-dimensional interaction data and building reproducible analysis pipelines. Ability to design pragmatic evaluation metrics where ground truth is fuzzy. Familiarity with modern data stack tools: dbt, Snowflake, Hex, Omni, Looker, or similar. Clear communicator who can influence without authority. Nice to Have Experience with product analytics platforms (e.g. Amplitude, Mixpanel, or similar). Experience working with NLP, text analytics, or unstructured data at scale. Experience building semantic search, relevance scoring, or interaction-based evaluation systems. Familiarity with prompt analytics, embedding-based analysis, or clustering user behaviour. Track record of influencing product strategy at a senior level, not just delivering analyses. Experience mentoring or technically leading other analysts or data scientists. Our culture At Synthesia we're passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. Benefits You will be compensated well with a generous salary and equity Flexible, remote-friendly role for team members working in UK/Europe You get 25 days of annual leave + local holidays Regular team offsites where you'll get to collaborate with the product & engineering team in person Work from home budget "Work from anywhere" up to 60 days per year Generous referral scheme of up to $10,000 USD for each successful referral

Could you be our next Staff .Net Backend Engineer? Reapit is the original end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents build relationships and grow their businesses for more than 25 years. Our technology empowers property professionals across Europe, the Middle East, Australia, and New Zealand to work with buyers, sellers, tenants, and landlords to deliver a dream home experience. Worldwide, over 100,000 agents across more than 15,000 branches use Reapit to run their businesses, manage properties, collect rent, engage clients, and provide outstanding customer service every time. What you'll be doing Reporting to the Director of Engineering, you'll operate as a highly senior, technically hands-on backend engineer, embedded into a squad and owning delivery of substantive, cloud-native services end-to-end. Ad-hoc client interaction, supporting requirements discovery and technical solutioning where needed. Architecting, building and shipping complex, high-performance distributed services in C# and .NET Core 8/9 - primarily serverless on AWS Lambda - setting the technical bar for the squad and owning delivery of substantive feature sets end-to-end. Designing data models and persistence patterns across Aurora RDS MySQL and DynamoDB - picking the right tool for the workload, tuning for performance at scale, and modelling for both transactional and high-throughput access patterns. Building resilient, event-driven systems with SQS and related AWS messaging primitives - idempotency, retries, dead-letter handling, and clean separation of concerns across services. Owning each feature's solution end-to-end - partnering with Business Analysts who capture high-level problems and workflows, then driving product thinking, scoping, trade-offs and delivery yourself. Leveraging Claude Code and advanced agentic workflows at pace - orchestrating sub agents, managing context, running parallel workstreams and embedding AI native engineering patterns into everyday delivery. Designing clean, well versioned, well documented APIs that other engineers enjoy consuming - treating developer experience and contract stability as first class concerns. Inputting into architecture and technical direction in collaboration with Principal Engineers - making considered, well reasoned decisions on service boundaries, data design, messaging patterns, consistency guarantees and performance. Championing a high quality engineering culture - test coverage, peer review, CI/CD discipline via GitHub Actions, Infrastructure as Code, secure coding, observability and performance - aligned to the Reapit Global Technology Strategy, Reapit Connect and agentic tooling. Mentoring and up levelling engineers around you through pairing, PR review, architectural guidance and practical coaching on AI assisted development. Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst all the listed qualities are desirable, don't worry if you don't meet all of them, we'd still like to hear from you. A proven senior-to-staff-level backend engineer with deep, current expertise in C# and .NET Core 8/9 - you can architect and lead design of distributed REST API microservices at scale. Authority in AWS serverless architecture - Lambda first, with strong working knowledge of API Gateway, SQS, Step Functions, EventBridge and IAM, and a track record of shipping production workloads on this stack. Deep data expertise across Aurora RDS MySQL and DynamoDB - complex schema and access pattern design, query tuning, indexing, single table vs multi table trade offs, and a pragmatic view on consistency, scaling and cost. Proven track record designing event driven systems with SQS (and adjacent AWS messaging) - idempotency, ordering, retries, dead letter handling and operational robustness. Strong API design sensibility - versioning, documentation, throttling, backwards compatibility and an obsession with the developer experience of the services you own. A strong product brain. You're comfortable operating without a traditional Product Owner - partnering with BAs on high level problems, then making sensible product trade offs, prioritising ruthlessly and owning the solution through to delivery. Strong communication skills and comfortable with ad hoc client interaction - able to join a requirement or technical solutioning session, ask the right questions, and translate outcomes into shippable work. A proven track record with Claude Code and advanced agentic workflows - you can evidence shipping real work via multi-agent patterns, orchestrating sub agents, managing context, defining custom commands/skills and scaling AI assisted delivery across a team. Rigorous engineering standards - fluency with Git-based workflows, trunk-based development, CI/CD (ideally GitHub Actions), Infrastructure as Code (AWS CDK or Terraform), comprehensive testing (unit, integration and contract), and a genuine commitment to observability, performance and secure by default coding. Technical leadership without the title - a track record of lifting teams through pairing, mentoring, PR review and example, rather than through line management. A pragmatic, outcome oriented mindset - biased to shipping, comfortable with ambiguity, and able to make sensible calls on scope, technical debt and sequencing under time pressure. Nice to have: hands on experience with OpenSearch and/or AWS AppSync - both feature in our stack and would accelerate time to value, but neither is essential. What your impact and success looks like As a Backend Engineer we expect your success and impact over the stages of your contract with us to look something like this: Within 1 month Fully onboarded onto the Reapit stack - Reapit Connect, the relevant .NET services and AWS environments - shipped first production endpoints and / or services. Established trusted working relationships with the Director of Engineering, Principal Engineers, Business Analysts and the relevant squad. Configured Claude Code and our approved agentic tooling to our internal standards, and started running meaningful work through multi agent patterns. Built a clear, independent view of the target services, data model, database schemas, messaging topology and immediate delivery priorities - and surfaced any early risks or recommendations. Within 3 months Owning end-to-end delivery of substantive services - taking from BA-level problem statement through to production on Lambda, Aurora and DynamoDB, with you driving the product trade-offs as well as the engineering. Recognised as a go to technical voice within the squad - inputting into architectural decisions alongside Principal Engineers, raising the quality bar on PRs, and unblocking complex backend, data and messaging problems. Meaningfully influenced our wider engineering practice - patterns you've introduced for agentic delivery, Claude Code usage, serverless design or data modelling. Shipped APIs and services that are visibly well designed, well documented and performant - other engineers find them pleasant to consume, and they hold up under production load. Left a well documented, well tested, maintainable footprint - so that whether the contract is extended or handed over, the work continues to deliver value without you in the room. What's in it for you? We operate a Flexible Working Policy and there is no expectation around in-person attendance, beyond occasional ad hoc project meetings in our Solihull or London offices. You can expect an industry competitive day rate. Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.

Yusen Logistics is seeking a proactive IT Support Analyst (2nd Line) for our Northampton Sustainable Distribution Centre. You will manage local IT projects, deliver 2nd-line support, and ensure documentation and governance align with BAU processes. You will assist with diverse IT infrastructure challenges, from networks to endpoints, and collaborate with suppliers and senior stakeholders to drive continuous improvement in service delivery.

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. We are looking for a proactive and customer-focused IT Support Analyst (2nd Line) to join our IT team in our Sustainable Distribution Centre in Northampton. This role is ideal for someone who enjoys solving technical challenges, improving user experiences, and contributing to business critical IT projects in the cutting edge logistics facility. What we offer: Base salary of £39,339.24 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year Opportunity for Unpaid Leave Up to 10 days international remote working Free Eye Test Employee Referral Scheme Cycle to Work scheme Critical Illness Cover Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition On Site Mental health First Aiders Employee benefits i.e., Free eye test , up to 25% off gym membership, high street vouchers Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service, Health Cash Plan, Karo Health. Tailored development and career opportunities Key Responsibilities 1. IT Infrastructure Support Manage local site IT projects from initial planning through to successful delivery. Work with project teams to transition new solutions into Business as Usual (BAU), ensuring documentation is completed and maintained. Provide 2nd line support for users, hardware, software, and network services across multiple locations through ServiceNow, telephone, and email channels. Investigate and resolve infrastructure issues relating to software, hardware, and networking in a timely manner. Perform network troubleshooting, including IP addressing, VLANs, wireless technologies, switching, routing, protocols, and diagnostic tools. Support ongoing maintenance activities including system updates, service packs, hotfixes, and software upgrades. Ensure endpoint security and anti virus solutions remain current across the IT estate. Share knowledge with colleagues, support the development of 1st line teams, and collaborate with 3rd line specialists to continually broaden technical expertise. Maintain clear, accurate, and consistent technical documentation and work instructions. Adhere to IT governance, change management processes, and operational policies. Participate in out of hours support activities where required. Provide on site support during normal business hours. 2. Stakeholder Support (On Site) Deliver a high quality, customer focused support experience to employees and stakeholders. Build strong working relationships across departments to understand operational needs and improve service delivery. Provide clear technical guidance and advice to users of varying technical abilities. Support senior stakeholders, VIP users, and business critical functions with professionalism and discretion. Manage stakeholder expectations effectively, ensuring requirements are clearly understood and communicated. 3. Project & Initiative Delivery Contribute to IT and operational projects including technology rollouts, upgrades, migrations, and infrastructure improvements. Assist with planning, testing, and implementation of new technologies and solutions. Work collaboratively with internal IT teams and external suppliers to achieve successful project outcomes. Identify opportunities for automation, process optimisation, and service enhancement. Support continuous improvement initiatives that increase efficiency, reliability, and customer satisfaction. 4. Continuous Improvement Stay up to date with emerging technologies, industry best practice, and market trends. Recommend and implement improvements that enhance operational effectiveness and customer experience. Continuously review processes and procedures to drive efficiency, innovation, and service excellence. Key Requirements Industry recognised IT qualification (MCSE or equivalent experience). ITIL Foundation knowledge, including Incident, Request, and Change Management processes. Experience working within a 2nd line IT support environment. Strong understanding of networking fundamentals including TCP/IP. Experience supporting Active Directory and Microsoft Entra user and group administration. Strong troubleshooting and diagnostic skills across hardware, software, and infrastructure environments. Experience with cloud based device management solutions such as Microsoft Intune or 42Gears. Infrastructure experience including cabling, hardware replacement, and network equipment support. Understanding of disaster recovery and business continuity principles. Experience managing or contributing to technical projects. Ability to independently investigate issues and implement effective solutions. Excellent customer service and service delivery focus. Strong attention to detail and ability to maintain accurate documentation. Excellent verbal and written communication skills, adapting communication style to different audiences. Ability to balance technical requirements with wider business and customer needs. Flexible, adaptable, and eager to learn new technologies. Full UK driving licence with willingness to travel occasionally within the UK. Strong understanding of network architecture, including DNS, reservations, and traffic management. Knowledge of resilient infrastructure design, including power, networking, and communications redundancy. Advanced experience supporting Zebra label printers, including ZPL configuration and troubleshooting. Experience with barcode scanning technologies and warehouse operations environments. Experience supporting senior business stakeholders and external customer representatives. Ability to challenge existing processes and implement best practice improvements. Experience working with third party suppliers and managing service delivery outcomes. Strong awareness of IT security principles and risk management practices. Understanding of Health & Safety requirements, RAMS, vendor management, and site compliance processes. Subject Matter Expert (SME) knowledge in one or more technical disciplines, with experience coaching colleagues and producing standard operating procedures. Experience handling escalated and complex technical incidents. We thank all applicants for their interest, however, only those under consideration will be contacted. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. In Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI generated responses during the interview process. Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential. Yusen Logistics are proud to be a 'Disability Confident Committed' employer.

Job Title: Senior Service Desk Analyst Location: Cardiff (Hybrid) Salary: £28,000 Contract type: Permanent About the role We're looking for a proactive and experienced Senior 1st Line Service Desk Analyst to join our team and provide exceptional customer support. In this role, you'll manage our monitoring software, troubleshoot issues, log calls, and resolve support queries quickly and efficiently. You'll handle inbound calls, emails, and service requests, providing advanced first-line support as well as taking ownership of more complex technical issues before escalating them to the relevant teams when needed. As a senior member of the Service Desk, you'll also act as a point of guidance for colleagues and help ensure our customers receive the highest level of service. The ideal candidate will be an enthusiastic communicator with a strong customer service focus, quick thinking, and detail oriented. Experience with troubleshooting and technical support is essential, but most importantly, we're looking for someone eager to learn, share their knowledge, and make an impact. Please note that this is a Hybrid role with onsite requirement 3 days a week. Applicants must be able to reliably travel to the office and where required, attend customer or business locations. What you'll do Assist customers with questions relating to supported software and platforms, ensuring all work is carried out in line with company processes, policies, and customer SLAs/OLAs. Manage our proactive monitoring software on a day-to-day basis, including logging, investigating, and resolving related service desk tickets in accordance with service guidelines. Log and update tickets accurately, maintaining detailed records of all incidents, requests, and customer interactions. Provide advanced first-line support and take ownership of more complex technical issues, escalating to the appropriate teams where required. Communicate effectively, both verbally and in writing, with customers, third party suppliers, and internal teams. Build and maintain positive working relationships with colleagues, supervisors, customers, and external partners. Support and mentor other Service Desk team members, sharing knowledge and helping to maintain high service standards. Take an active role in your own professional development, continually building the skills and knowledge needed to perform the role effectively. Support the delivery of the company's proactive services and assist with wider Service Desk operations as required. Travel to customer sites across the UK when required to meet business needs. Work from customer sites when required, providing on site support and maintaining excellent customer relationships. What we are looking for? Essential Experience of working in a technical customer service IT support role in a 1st/2nd line capacity. Exceptional customer services skills Exposure to working to SLAs Experience of working in a fast paced working environment Full and valid UK driver's licence A good understanding/working knowledge of the following technologies: Windows Operating Systems(7, 8.1, 10, 11), Microsoft Office, AV Products, PC/server security, LAN, Exchange, Active Directory A good understanding of IT support principles; e.g. desktop, networks, infrastructure Ability to use desktop software and applications- word processing, spreadsheets and graphics Office 365 experience Excellent telephone manner and customer engagement skills Proactive approach to workload and customer needs. Strong prioritisation, time management and troubleshooting skills Desirable A basic understanding of Apple Technologies SCCM/Intune experience Excellent customer service, communication and interpersonal skills- able to build and establish good working relationships internally and externally Good numeracy/literacy skills Practical problem solving and negotiation skills A relevant technical qualification Experience with ServiceNow Experience with Autotask Experience with Datto RMM Benefits Company Pension Scheme and matching contributions Company Perks portal Private Medical insurance Life assurance 25 days holiday plus bank holidays plus holiday trading Your Birthday off, on us Health Club and Wellbeing Scheme ARO Shares after 12 months employment Employee Assistance Programme Technical Training Academy and E-learning Hybrid working

1st - 2nd Line IT Support - 28K - O365 Location: East Midlands Industry: IT Salary: £25000 - £30000 per annum + 25 days holiday, Pension Posted: 30/05/2022 Description 1st Line IT Support, (some 2nd line), IT Service Desk, IT Support, Windows 10, O365, Active Directory, Exchange Online, Sharepoint, SCCM/Intune, MS Office, ITIL, Windows Server/Networks - MSP - 25K + Training. ROLE: An exciting opportunity has arisen for a 1ST Line Support / Service Desk Analyst to join the IT team at a time of significant and exciting change. This successful UK MSP has been supporting clients for over 20 years. An excellent opportunity to develop your skills and cross train. This role aims to provide first level support to external customers throughout the length and breadth of the UK, including taking calls and handling incidents or Service Requests using the incident management and request fulfillment processes, in line with Service Desk objectives. Even though this is a 1st line role, it is not a call logging job. This role is very extensive for 1st line, some companies would call this a 1st/2nd line role. Technical skills knowledge required: Windows 7/10, Office 365, SCCM/Intune, Sharepoint, Mobile Phone setups, Active Directory, VMWare / Server knowledge (not essential, will be trained) Key Accountabilities Be the first point of contact for customers Receiving, logging, and managing calls from external clients via telephone and email and Service Desk ticketing system Escalate unresolved calls to L2 and infrastructure support team Maintaining an Asset Database and tracking changes Take ownership of user problems and follow up on the status, communicating progress in a timely manner Publishing support documentation to assist staff with requests for information Report to Senior IT Engineer on any issue that could significantly impact the business Candidate Profile 12 months + IT Service Desk You will be a self motivated achiever who gains satisfaction from providing excellent customer service Excellent communication skills and telephone manner Excellent organisational & problem solving ability A strong sense of urgency and the ability to multi task effectively Contribute to the overall success of the Service Desk Team by working together to improve existing processes and technical understanding SALARY: 25K pending experience, Pension, Healthcare, free parking. Commutable from Leicester, Loughborough, and Nuneaton. This is an office based role. 40 hour week. 8.30 5.30/9-6. Over time paid. Must be able to pass extensive reference/financial checks as this will be supporting large financial institutions. This client cannot provide sponsorship. Candidates of all ages and backgrounds will be considered.