Senior Ecommerce Executive £35,000 - £38,000 + Employee Ownership Bonus + Excellent Benefits Hybrid Working Surrey Zachary Daniels Recruitment is delighted to be exclusively partnering with an exciting, employee-owned consumer brand to recruit a Senior Ecommerce Executive for a business that's redefining performance within the world of sport and endurance. This is an opportunity to join an innovative, direct-to-consumer brand with an outstanding reputation, a loyal global customer base and ambitious growth plans across the UK, USA and Europe. If you're passionate about ecommerce, customer experience and data-driven trading, this role offers genuine ownership, autonomy and the chance to make a measurable impact. Working within a talented in-house marketing team, you'll take ownership of the day-to-day performance of the brand's global Shopify Plus websites. This is a hands-on ecommerce role where you'll trade the site, analyse performance, optimise the customer journey and use data to drive conversion and revenue growth. Supported by a Marketing Assistant and collaborating closely with CRM, partnerships, marketplace and marketing specialists, you'll play a pivotal role in the continued success of the brand's direct-to-consumer strategy. SEO and CRO sit at the heart of this opportunity. You'll own onsite optimisation, technical SEO and continuous conversion testing, ensuring every customer interaction delivers an outstanding online experience. Beyond selling products, you'll help create a website that inspires, educates and tells the story behind a market-leading performance brand. We're looking for someone with at least two years' ecommerce experience, ideally within a consumer or brand-led environment. You'll have strong Shopify and GA4 knowledge, hands-on SEO and CRO experience, commercial awareness and the confidence to work with developers, agencies and internal stakeholders to continually improve site performance. What sets this business apart is its culture. As an employee-owned company, everyone shares in its success through an annual tax-free bonus scheme. The business is profitable, forward-thinking and genuinely invests in its people, offering outstanding flexibility, personal development and a collaborative environment where ideas are encouraged and careers are built. What's in it for you? £35,000 - £38,000 salary Employee Ownership Bonus Scheme Hybrid working (2 days in the office, 3 from home) Flexible working hours between 7am and 7pm 23 days holiday plus Bank Holidays, increasing to 27 days with service Healthcare Cash Plan Pension Scheme Team socials, annual company away trip and volunteering initiatives Genuine career development within a high-performing ecommerce and marketing team If you're looking for a role where you'll have real ownership, work with a globally recognised sports brand and accelerate your ecommerce career within a collaborative, ambitious business, we'd love to hear from you. Zachary Daniels Recruitment is proud to be exclusively representing our client on this appointment. BH36624
15/07/2026
Full time
Senior Ecommerce Executive £35,000 - £38,000 + Employee Ownership Bonus + Excellent Benefits Hybrid Working Surrey Zachary Daniels Recruitment is delighted to be exclusively partnering with an exciting, employee-owned consumer brand to recruit a Senior Ecommerce Executive for a business that's redefining performance within the world of sport and endurance. This is an opportunity to join an innovative, direct-to-consumer brand with an outstanding reputation, a loyal global customer base and ambitious growth plans across the UK, USA and Europe. If you're passionate about ecommerce, customer experience and data-driven trading, this role offers genuine ownership, autonomy and the chance to make a measurable impact. Working within a talented in-house marketing team, you'll take ownership of the day-to-day performance of the brand's global Shopify Plus websites. This is a hands-on ecommerce role where you'll trade the site, analyse performance, optimise the customer journey and use data to drive conversion and revenue growth. Supported by a Marketing Assistant and collaborating closely with CRM, partnerships, marketplace and marketing specialists, you'll play a pivotal role in the continued success of the brand's direct-to-consumer strategy. SEO and CRO sit at the heart of this opportunity. You'll own onsite optimisation, technical SEO and continuous conversion testing, ensuring every customer interaction delivers an outstanding online experience. Beyond selling products, you'll help create a website that inspires, educates and tells the story behind a market-leading performance brand. We're looking for someone with at least two years' ecommerce experience, ideally within a consumer or brand-led environment. You'll have strong Shopify and GA4 knowledge, hands-on SEO and CRO experience, commercial awareness and the confidence to work with developers, agencies and internal stakeholders to continually improve site performance. What sets this business apart is its culture. As an employee-owned company, everyone shares in its success through an annual tax-free bonus scheme. The business is profitable, forward-thinking and genuinely invests in its people, offering outstanding flexibility, personal development and a collaborative environment where ideas are encouraged and careers are built. What's in it for you? £35,000 - £38,000 salary Employee Ownership Bonus Scheme Hybrid working (2 days in the office, 3 from home) Flexible working hours between 7am and 7pm 23 days holiday plus Bank Holidays, increasing to 27 days with service Healthcare Cash Plan Pension Scheme Team socials, annual company away trip and volunteering initiatives Genuine career development within a high-performing ecommerce and marketing team If you're looking for a role where you'll have real ownership, work with a globally recognised sports brand and accelerate your ecommerce career within a collaborative, ambitious business, we'd love to hear from you. Zachary Daniels Recruitment is proud to be exclusively representing our client on this appointment. BH36624
Ecommerce Data Analyst - EMEA Location: Basingstoke / Hybrid (3 days office 2 WFH) Salary: 45,000- 50,000 DOE + Bonus + Excellent Benefits About the Company My client is a global consumer goods business with a portfolio of leading brands across beauty, personal care and lifestyle categories, sold through major retailers and ecommerce platforms across EMEA. With Ecommerce being a key growth priority, with increasing focus on driving sell-out performance, conversion and execution across priority SKUs and retailers. Continuing to build a lean, high-impact Ecommerce team focused on accelerating performance where it matters most, with clear ownership of outcomes and a strong bias for execution. The Role Reporting into the Head of Ecommerce EMEA, this role will serve as the analytical backbone of the eCommerce Acceleration team. You will be responsible for identifying where growth opportunities exist, where performance is being lost, and what actions will have the greatest commercial impact. Working closely with the Retail Growth Lead, Retail Media Lead and Digital Shelf Lead, you will translate data into clear priorities and actionable recommendations. This role is focused on driving decisions, not just producing reports. Key Responsibilities Performance & Insight Analyse performance across priority retailers and SKUs Identify trends, opportunities and root causes of underperformance Translate data into commercially relevant recommendations SKU & Retailer Prioritisation Help determine where the business should focus investment and effort Develop prioritisation frameworks for SKUs, retailers and initiatives Ensure resources are directed towards the highest growth opportunities Retail Media & Digital Shelf Analytics Identify links between content quality, media investment and conversion performance Measure the impact of optimisation initiatives and test-and-learn programmes Support ongoing improvement of media ROI and ecommerce conversion Business Partnering Act as a trusted analytical partner to the Ecommerce leadership team Support weekly business reviews with insight and recommendations Present findings clearly to both technical and non-technical stakeholders Dashboarding & Automation High competence using Power BI dashboards and reporting tools Improve visibility and accessibility of ecommerce performance data Automate reporting and reduce manual analysis wherever possible What We're Looking For FMCG and/or Lifestyle/Beauty category experience preferred 3+ years' experience in ecommerce, commercial analytics, business intelligence or data analytics Advanced Excel skills and experienced Power BI/Tableau user Strong commercial mindset with the ability to turn data into action Experience analysing sales, traffic, conversion or digital performance metrics Ability to communicate complex analysis in a clear and practical way Curious, proactive and comfortable challenging assumptions Highly organised with strong attention to detail Why Join? This is an opportunity to become the analytical engine of a newly established eCommerce Acceleration team. You will work directly with senior leadership and influence where the business invests, which opportunities it pursues and how success is measured. The role offers exposure across ecommerce strategy, retail media, digital shelf and commercial performance, with a direct impact on growth across EMEA. Benefits include- Up to 50,000 salary DOE + bonus Annual pay reviews Hybrid working - 3 days office 2 WFH 35 hours per week during the hours of 9.00 to 17.00. Holidays 25 per year- up to 28 days + Bank Holidays Pension contributions Private Medical Health cover including family Private Dental Cover Critical Illness cover Life Assurance Eye Care Scheme Employee Assistant Programme Subsidised Sport Membership Scheme to a value of 250 per year Beautiful contemporary office and wonderful flexible working culture! Please get in touch to hear more! TJEXE
14/07/2026
Full time
Ecommerce Data Analyst - EMEA Location: Basingstoke / Hybrid (3 days office 2 WFH) Salary: 45,000- 50,000 DOE + Bonus + Excellent Benefits About the Company My client is a global consumer goods business with a portfolio of leading brands across beauty, personal care and lifestyle categories, sold through major retailers and ecommerce platforms across EMEA. With Ecommerce being a key growth priority, with increasing focus on driving sell-out performance, conversion and execution across priority SKUs and retailers. Continuing to build a lean, high-impact Ecommerce team focused on accelerating performance where it matters most, with clear ownership of outcomes and a strong bias for execution. The Role Reporting into the Head of Ecommerce EMEA, this role will serve as the analytical backbone of the eCommerce Acceleration team. You will be responsible for identifying where growth opportunities exist, where performance is being lost, and what actions will have the greatest commercial impact. Working closely with the Retail Growth Lead, Retail Media Lead and Digital Shelf Lead, you will translate data into clear priorities and actionable recommendations. This role is focused on driving decisions, not just producing reports. Key Responsibilities Performance & Insight Analyse performance across priority retailers and SKUs Identify trends, opportunities and root causes of underperformance Translate data into commercially relevant recommendations SKU & Retailer Prioritisation Help determine where the business should focus investment and effort Develop prioritisation frameworks for SKUs, retailers and initiatives Ensure resources are directed towards the highest growth opportunities Retail Media & Digital Shelf Analytics Identify links between content quality, media investment and conversion performance Measure the impact of optimisation initiatives and test-and-learn programmes Support ongoing improvement of media ROI and ecommerce conversion Business Partnering Act as a trusted analytical partner to the Ecommerce leadership team Support weekly business reviews with insight and recommendations Present findings clearly to both technical and non-technical stakeholders Dashboarding & Automation High competence using Power BI dashboards and reporting tools Improve visibility and accessibility of ecommerce performance data Automate reporting and reduce manual analysis wherever possible What We're Looking For FMCG and/or Lifestyle/Beauty category experience preferred 3+ years' experience in ecommerce, commercial analytics, business intelligence or data analytics Advanced Excel skills and experienced Power BI/Tableau user Strong commercial mindset with the ability to turn data into action Experience analysing sales, traffic, conversion or digital performance metrics Ability to communicate complex analysis in a clear and practical way Curious, proactive and comfortable challenging assumptions Highly organised with strong attention to detail Why Join? This is an opportunity to become the analytical engine of a newly established eCommerce Acceleration team. You will work directly with senior leadership and influence where the business invests, which opportunities it pursues and how success is measured. The role offers exposure across ecommerce strategy, retail media, digital shelf and commercial performance, with a direct impact on growth across EMEA. Benefits include- Up to 50,000 salary DOE + bonus Annual pay reviews Hybrid working - 3 days office 2 WFH 35 hours per week during the hours of 9.00 to 17.00. Holidays 25 per year- up to 28 days + Bank Holidays Pension contributions Private Medical Health cover including family Private Dental Cover Critical Illness cover Life Assurance Eye Care Scheme Employee Assistant Programme Subsidised Sport Membership Scheme to a value of 250 per year Beautiful contemporary office and wonderful flexible working culture! Please get in touch to hear more! TJEXE
Joining Cake as an Ecommerce Account Executive is a brilliant opportunity to develop a career in ecommerce within a vibrant and industry leading ecommerce agency. As an Ecommerce Account Executive, your main role will be managing client relationships, whilst playing a key role in the delivery of website, mobile app, creative, and marketing projects across our client portfolio. Commercially focused, this role will step change our internal capability to deliver seamless projects. This role will further develop your career in ecommerce within a fast paced agency environment. You will work in our Birmingham office alongside Senior Management to support your growth. Responsibilities The day to day management of clients' websites, development projects, and retained services Pro active learning of Shopify and the wider ecommerce ecosystem Regular communication and liaison with clients The organisation of client briefs and feedback Monitoring and reporting on project progress against an agreed schedule and budget Contribute to ideas for our portfolio of clients. Ensure the completion of projects to a specific schedule, within an agreed budget and brief Overseeing development project administration, such as meetings, follow ups, and briefs Supporting your line manager with their website projects & retained projects. Where required, supporting with the technical setup and testing of functionality Recommend partner solutions to clients Supporting the up sell and cross sell of different services the agency offers The Ideal Candidate Bachelor's degree in a related field is desirable but not required Good understanding of ecommerce or project management concepts Over 3 years of experience Copywriting acumen Strong analytical skills and attention to detail Ecommerce experience preferable Summary This is an exciting opportunity to help us grow our ecommerce team and to be involved in a number of exciting projects. Benefits Team socials & events We know how to have fun. Regular team days like canoeing, escape rooms, and more are a staple. Our team's unique personalities and passions make us more than colleagues-together, we're a group who genuinely enjoy each other's company. Food & drinks on the house Fuel for your day is essential, so we've got it covered. Enjoy a stocked breakfast bar, fresh fruit, snacks, and a range of sugar free drinks, including wonky fruit sparkling water. You'll also have access to an automated coffee machine. Medical plan & life assurance Your health and peace of mind matter. That's why we provide access to Medicash, covering everyday health costs and specialist care. On top of that, our life assurance policy offers extra security for you and your loved ones. Health & wellbeing We put your wellbeing first. That's why we offer an Employee Assistance Program (EAP) and full access to Medicash health insurance. Whether you're facing personal or professional challenges, we've got you covered with expert support. Hybrid & flexible Life doesn't fit into a strict 9 to 5. That's why we offer flexible working hours to suit your schedule. But we also believe in the power of in person connection, so we encourage hybrid working to get the best of remote and office setups. Your hard work pays off Your hard work pays off - literally. Join Cake's bonus scheme and watch your earnings grow as the business expands. Your annual salary review will be tied to your personal development, ensuring you're always progressing in your career. Celebrate the little things We are all about the little wins! Expect treats like cake on your anniversary, bake offs, and an extra annual leave day each year. Plus, regular office events and get togethers are just the start of our celebrations.
13/07/2026
Full time
Joining Cake as an Ecommerce Account Executive is a brilliant opportunity to develop a career in ecommerce within a vibrant and industry leading ecommerce agency. As an Ecommerce Account Executive, your main role will be managing client relationships, whilst playing a key role in the delivery of website, mobile app, creative, and marketing projects across our client portfolio. Commercially focused, this role will step change our internal capability to deliver seamless projects. This role will further develop your career in ecommerce within a fast paced agency environment. You will work in our Birmingham office alongside Senior Management to support your growth. Responsibilities The day to day management of clients' websites, development projects, and retained services Pro active learning of Shopify and the wider ecommerce ecosystem Regular communication and liaison with clients The organisation of client briefs and feedback Monitoring and reporting on project progress against an agreed schedule and budget Contribute to ideas for our portfolio of clients. Ensure the completion of projects to a specific schedule, within an agreed budget and brief Overseeing development project administration, such as meetings, follow ups, and briefs Supporting your line manager with their website projects & retained projects. Where required, supporting with the technical setup and testing of functionality Recommend partner solutions to clients Supporting the up sell and cross sell of different services the agency offers The Ideal Candidate Bachelor's degree in a related field is desirable but not required Good understanding of ecommerce or project management concepts Over 3 years of experience Copywriting acumen Strong analytical skills and attention to detail Ecommerce experience preferable Summary This is an exciting opportunity to help us grow our ecommerce team and to be involved in a number of exciting projects. Benefits Team socials & events We know how to have fun. Regular team days like canoeing, escape rooms, and more are a staple. Our team's unique personalities and passions make us more than colleagues-together, we're a group who genuinely enjoy each other's company. Food & drinks on the house Fuel for your day is essential, so we've got it covered. Enjoy a stocked breakfast bar, fresh fruit, snacks, and a range of sugar free drinks, including wonky fruit sparkling water. You'll also have access to an automated coffee machine. Medical plan & life assurance Your health and peace of mind matter. That's why we provide access to Medicash, covering everyday health costs and specialist care. On top of that, our life assurance policy offers extra security for you and your loved ones. Health & wellbeing We put your wellbeing first. That's why we offer an Employee Assistance Program (EAP) and full access to Medicash health insurance. Whether you're facing personal or professional challenges, we've got you covered with expert support. Hybrid & flexible Life doesn't fit into a strict 9 to 5. That's why we offer flexible working hours to suit your schedule. But we also believe in the power of in person connection, so we encourage hybrid working to get the best of remote and office setups. Your hard work pays off Your hard work pays off - literally. Join Cake's bonus scheme and watch your earnings grow as the business expands. Your annual salary review will be tied to your personal development, ensuring you're always progressing in your career. Celebrate the little things We are all about the little wins! Expect treats like cake on your anniversary, bake offs, and an extra annual leave day each year. Plus, regular office events and get togethers are just the start of our celebrations.
Business Development Manager Location: Reading, Berkshire (field-based across Thames Valley & M4 Corridor including Slough, Maidenhead, Bracknell, High Wycombe, Oxford and surrounding areas) Annual Salary: Up to £50,000 (dependent on experience, including London weighting) + OTE (earn up to 100% of salary) Benefits: Company car or cash allowance (including electric options), flexible benefits Hours: 37.5 per week, Monday to Friday Sector: B2B Packaging Distribution & Packaging Solutions Build a high-impact sales career with Macfarlane Packaging. At Macfarlane Packaging, we protect what matters - our customers, our people and the products they rely on every day. As the UK's leading packaging distributor with over 75 years of heritage, we combine market leading capability with a strong growth agenda. This is a role for a true new business hunter - someone who genuinely thrives on opening doors, winning new customers and building profitable pipelines within a competitive B2B environment. The Business Development Manager Role Working for our Reading based Distribution Centre, you will be responsible for driving pure new business growth across the Thames Valley and wider M4 Corridor area. You will focus on identifying, targeting and converting new B2B customers, selling value led packaging solutions and services. While account development will follow, this role is fundamentally about prospecting, winning and delivering sustained new revenue. Success will be measured by your ability to consistently deliver against new business targets and build a robust sales pipeline. Key responsibilities Proactively identify, target and win new B2B customers across your territory Generate and manage a strong pipeline through structured prospecting, appointments and proposals Deliver consultative, value led packaging solutions tailored to customer needs Own the full sales cycle from first contact through to close and handover Achieve and exceed agreed new business revenue targets (circa £300k+ annually) Negotiate commercially robust pricing and margin led agreements Accurately manage activity and pipeline via CRM (Microsoft Dynamics) Work closely with internal teams to ensure smooth onboarding of new customers What you'll bring Essential Proven experience as a Business Development Manager/New Business Sales professional in a B2B environment Demonstrable track record of winning new business and consistently delivering against sales targets (be ready to tell us about your significant wins!) Experience selling tangible products or solutions using a consultative sales approach Strong prospecting capability with confidence in opening doors and creating opportunities Commercially astute with strong negotiation and closing skills High levels of self motivation, resilience and autonomy Confident operating in a field based role across the Thames Valley/M4 corridor region (and you must reside 'on patch') Competent using CRM systems and Microsoft Office Full UK driving licence Desirable Experience selling packaging, packaging solutions or consumables into B2B markets Knowledge of selling into manufacturing, logistics, ecommerce or industrial customers Experience using Microsoft Dynamics CRM What you will get Competitive basic salary with lucrative bonus/commission structure Company car or cash allowance (including hybrid/electric options) 25 days holiday rising to 27 with service, plus bank holidays Hybrid working (field based, home working and office based) Pension, wellbeing support and flexible benefits Structured sales training and development Clear career pathways into senior sales, key accounts or leadership roles Volunteering days and employee discount schemes Your future with Macfarlane Packaging We are a business where high performers progress. If you consistently deliver, you'll find genuine opportunity to develop your career within a large, stable and ambitious group business.
07/07/2026
Full time
Business Development Manager Location: Reading, Berkshire (field-based across Thames Valley & M4 Corridor including Slough, Maidenhead, Bracknell, High Wycombe, Oxford and surrounding areas) Annual Salary: Up to £50,000 (dependent on experience, including London weighting) + OTE (earn up to 100% of salary) Benefits: Company car or cash allowance (including electric options), flexible benefits Hours: 37.5 per week, Monday to Friday Sector: B2B Packaging Distribution & Packaging Solutions Build a high-impact sales career with Macfarlane Packaging. At Macfarlane Packaging, we protect what matters - our customers, our people and the products they rely on every day. As the UK's leading packaging distributor with over 75 years of heritage, we combine market leading capability with a strong growth agenda. This is a role for a true new business hunter - someone who genuinely thrives on opening doors, winning new customers and building profitable pipelines within a competitive B2B environment. The Business Development Manager Role Working for our Reading based Distribution Centre, you will be responsible for driving pure new business growth across the Thames Valley and wider M4 Corridor area. You will focus on identifying, targeting and converting new B2B customers, selling value led packaging solutions and services. While account development will follow, this role is fundamentally about prospecting, winning and delivering sustained new revenue. Success will be measured by your ability to consistently deliver against new business targets and build a robust sales pipeline. Key responsibilities Proactively identify, target and win new B2B customers across your territory Generate and manage a strong pipeline through structured prospecting, appointments and proposals Deliver consultative, value led packaging solutions tailored to customer needs Own the full sales cycle from first contact through to close and handover Achieve and exceed agreed new business revenue targets (circa £300k+ annually) Negotiate commercially robust pricing and margin led agreements Accurately manage activity and pipeline via CRM (Microsoft Dynamics) Work closely with internal teams to ensure smooth onboarding of new customers What you'll bring Essential Proven experience as a Business Development Manager/New Business Sales professional in a B2B environment Demonstrable track record of winning new business and consistently delivering against sales targets (be ready to tell us about your significant wins!) Experience selling tangible products or solutions using a consultative sales approach Strong prospecting capability with confidence in opening doors and creating opportunities Commercially astute with strong negotiation and closing skills High levels of self motivation, resilience and autonomy Confident operating in a field based role across the Thames Valley/M4 corridor region (and you must reside 'on patch') Competent using CRM systems and Microsoft Office Full UK driving licence Desirable Experience selling packaging, packaging solutions or consumables into B2B markets Knowledge of selling into manufacturing, logistics, ecommerce or industrial customers Experience using Microsoft Dynamics CRM What you will get Competitive basic salary with lucrative bonus/commission structure Company car or cash allowance (including hybrid/electric options) 25 days holiday rising to 27 with service, plus bank holidays Hybrid working (field based, home working and office based) Pension, wellbeing support and flexible benefits Structured sales training and development Clear career pathways into senior sales, key accounts or leadership roles Volunteering days and employee discount schemes Your future with Macfarlane Packaging We are a business where high performers progress. If you consistently deliver, you'll find genuine opportunity to develop your career within a large, stable and ambitious group business.
We're the Moonpig Group - home to Moonpig, Greetz, Red Letter Days and Buyagift - and we're on a mission to make people feel loved, celebrated and remembered. Whether it's a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles. We're proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter - packed with personal touches and delivered with care. We're not just about selling cards or gifts - we're here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we've built a place where people (and ideas) can truly thrive. We're looking for a Head of Machine Learning & AI to define and lead how machine learning drives customer experience and commercial outcomes across Moonpig's Cards business. This role sits within our Product, Data & Technology (PDT) team and focuses on building and scaling applied production machine learning systems. From recommendations and ranking to search and personalisation, your work will directly shape how millions of customers experience Moonpig. You'll lead a team of machine learning specialists, owning the performance, quality and lifecycle of models in production. Alongside this, you'll guide how we apply modern AI technologies, including generative AI and LLMs, in practical, high-impact ways across our products. As part of the wider PDT leadership team, you'll influence roadmap decisions, shape investment priorities, and act as the senior voice for ML and AI across the Cards business. Key Responsibilities Define the vision and direction for machine learning and AI across the Cards business, identifying opportunities to improve customer experience and commercial performance Lead the performance and evolution of core ML systems including recommendations, ranking, search and personalisation Own model quality and lifecycle management, including evaluation, monitoring, retraining and long-term maintainability Drive the development of AI-powered product features, including LLM-based and generative experiences Partner with Product Management to shape the ML roadmap and prioritise high-impact initiatives Set technical direction across modelling approaches, feature design and evaluation frameworks Work closely with Engineering and MLOps teams to ensure ML systems are production-ready, scalable and well-supported Act as the central ML authority within PDT, aligning teams around best practices and shared approaches Lead, coach and grow a team of machine learning specialists, including managers and senior individual contributors Influence senior stakeholders, guiding decisions and representing ML and AI in leadership forums About you Proven experience leading machine learning or applied science teams with accountability for business impact, ideally across B2C ecommerce environments. Strong expertise in building and evaluating production ML systems such as recommendations, ranking, search or personalisation Commercial mindset with experience owning ML systems that drive measurable outcomes like conversion, engagement or revenue Ability to set technical direction and guide decisions across a broad and complex ML landscape Experience with, or strong interest in, modern AI approaches such as LLMs and generative AI Strong communication skills with the ability to translate technical concepts into business value Experience working cross-functionally with Product, Engineering and platform teams such as MLOps Track record of influencing senior stakeholders and driving alignment across teams What's in it for you Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts. Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL). Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working. Career Growth: Learning allowances, coaching & development programs. Explore our full benefits package. Our Ways of Working We trust our colleagues to do what's right and offer flexibility to support a balance between work and life. At the same time, face to face office time is an important and expected part of working at Moonpig Group. We believe regular in person working supports collaboration, alignment, and effective decision making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process. Moonpig Group's Commitment to Equality, Diversity, and Inclusivity At Moonpig Group, we're all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that's our background, how we work best, or what matters most to us. From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we're here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we. We're proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place. We know that diversity fuels creativity, innovation and connection, and that's why we'll keep pushing for progress. Together, we're building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves. If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so. If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.
06/07/2026
Full time
We're the Moonpig Group - home to Moonpig, Greetz, Red Letter Days and Buyagift - and we're on a mission to make people feel loved, celebrated and remembered. Whether it's a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles. We're proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter - packed with personal touches and delivered with care. We're not just about selling cards or gifts - we're here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we've built a place where people (and ideas) can truly thrive. We're looking for a Head of Machine Learning & AI to define and lead how machine learning drives customer experience and commercial outcomes across Moonpig's Cards business. This role sits within our Product, Data & Technology (PDT) team and focuses on building and scaling applied production machine learning systems. From recommendations and ranking to search and personalisation, your work will directly shape how millions of customers experience Moonpig. You'll lead a team of machine learning specialists, owning the performance, quality and lifecycle of models in production. Alongside this, you'll guide how we apply modern AI technologies, including generative AI and LLMs, in practical, high-impact ways across our products. As part of the wider PDT leadership team, you'll influence roadmap decisions, shape investment priorities, and act as the senior voice for ML and AI across the Cards business. Key Responsibilities Define the vision and direction for machine learning and AI across the Cards business, identifying opportunities to improve customer experience and commercial performance Lead the performance and evolution of core ML systems including recommendations, ranking, search and personalisation Own model quality and lifecycle management, including evaluation, monitoring, retraining and long-term maintainability Drive the development of AI-powered product features, including LLM-based and generative experiences Partner with Product Management to shape the ML roadmap and prioritise high-impact initiatives Set technical direction across modelling approaches, feature design and evaluation frameworks Work closely with Engineering and MLOps teams to ensure ML systems are production-ready, scalable and well-supported Act as the central ML authority within PDT, aligning teams around best practices and shared approaches Lead, coach and grow a team of machine learning specialists, including managers and senior individual contributors Influence senior stakeholders, guiding decisions and representing ML and AI in leadership forums About you Proven experience leading machine learning or applied science teams with accountability for business impact, ideally across B2C ecommerce environments. Strong expertise in building and evaluating production ML systems such as recommendations, ranking, search or personalisation Commercial mindset with experience owning ML systems that drive measurable outcomes like conversion, engagement or revenue Ability to set technical direction and guide decisions across a broad and complex ML landscape Experience with, or strong interest in, modern AI approaches such as LLMs and generative AI Strong communication skills with the ability to translate technical concepts into business value Experience working cross-functionally with Product, Engineering and platform teams such as MLOps Track record of influencing senior stakeholders and driving alignment across teams What's in it for you Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts. Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL). Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working. Career Growth: Learning allowances, coaching & development programs. Explore our full benefits package. Our Ways of Working We trust our colleagues to do what's right and offer flexibility to support a balance between work and life. At the same time, face to face office time is an important and expected part of working at Moonpig Group. We believe regular in person working supports collaboration, alignment, and effective decision making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process. Moonpig Group's Commitment to Equality, Diversity, and Inclusivity At Moonpig Group, we're all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that's our background, how we work best, or what matters most to us. From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we're here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we. We're proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place. We know that diversity fuels creativity, innovation and connection, and that's why we'll keep pushing for progress. Together, we're building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves. If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so. If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.
About Somerce Somerce is a TikTok Shop specialist agency focused on driving GMV growth for brands. We work with some of the fastest-growing beauty, fashion, lifestyle and FMCG brands in the UK, US and EU, managing everything from live commerce and affiliates to paid media and trading strategy. You'll act as the strategic lead for your clients while staying close to the numbers day-to-day. Our clients include: P.Louise, Unilever, Free Soul & L'Oreal What you will do Client & Strategy Ownership Own a portfolio of e-commerce brands on TikTok Shop Act as the main point of contact while leading strategy, performance and delivery Build clear, commercially grounded TikTok Shop growth plans Translate business goals into weekly and monthly trading actions E-commerce Trading & Merchandising Own trading calendars aligned to promotions, launches and key retail moments Lead product merchandising strategy across: Product selection Bundling Pricing Promotions and incentives Continuously optimise AOV, conversion rate and GMV Identify underperforming SKUs and opportunities to scale winners Affiliate Strategy Own the affiliate strategy for your client portfolio Define how affiliates are used to drive GMV Work closely with creators to: Set creator priorities Shape product focus Align offers and incentives Build and refine creator trading strategies around: Deal-led moments Always-on content Live and campaign support Analyse affiliate performance and continuously optimise output Ensure affiliate activity aligns with overall trading and margin goals Performance & Reporting Monitor daily, weekly and monthly performance metrics Lead performance reviews with clients, backed by clear insights and actions Forecast GMV and trading performance Use data over opinions to inform decisions How You'll Work Fast-paced, high-ownership environment Minimal bureaucracy, maximum accountability You're expected to challenge, suggest, optimise and lead This is a role for someone who enjoys responsibility and impact What We're Looking For Essential Proven experience in e-commerce trading, merchandising or online retail Strong understanding of: Conversion rate optimisation AOV growth Promotional mechanics Product lifecycle management Creation of bundles Comfortable working with performance data and GMV targets Commercially minded and confident making decisions Strong communication skills with both internal teams and clients Desirable Experience with TikTok Shop, marketplaces or social commerce Background in beauty, fashion, lifestyle or FMCG e-commerce Core Benefits Competitive salary, benchmarked to experience and performance Performance-related bonus / commission aligned to commercial impact 28 days holiday + bank holidays Hybrid working with offices in London and Manchester Flexible working hours - we care about output, not clock-watching Growth & Career Development Clear progression paths with responsibility early Regular performance reviews focused on development and impact Direct exposure to high-growth brands across the UK, US and EU Opportunity to work at the cutting edge of TikTok Shop and social commerce Financial & Lifestyle Perks Company pension scheme Monthly wellness allowance (gym, fitness, mental wellbeing or similar) Team socials and events throughout the year Staff discounts across our brands and partners Work Environment Fast-paced, high-ownership culture Minimal bureaucracy and maximum accountability Surrounded by people who care about performance, creativity and doing things properly A business that wins with its clients, shared success matters The Somerce Difference We trust our people We move quickly and back good ideas You'll have real influence, not just responsibility If you perform, you'll grow, simple as that
06/07/2026
Full time
About Somerce Somerce is a TikTok Shop specialist agency focused on driving GMV growth for brands. We work with some of the fastest-growing beauty, fashion, lifestyle and FMCG brands in the UK, US and EU, managing everything from live commerce and affiliates to paid media and trading strategy. You'll act as the strategic lead for your clients while staying close to the numbers day-to-day. Our clients include: P.Louise, Unilever, Free Soul & L'Oreal What you will do Client & Strategy Ownership Own a portfolio of e-commerce brands on TikTok Shop Act as the main point of contact while leading strategy, performance and delivery Build clear, commercially grounded TikTok Shop growth plans Translate business goals into weekly and monthly trading actions E-commerce Trading & Merchandising Own trading calendars aligned to promotions, launches and key retail moments Lead product merchandising strategy across: Product selection Bundling Pricing Promotions and incentives Continuously optimise AOV, conversion rate and GMV Identify underperforming SKUs and opportunities to scale winners Affiliate Strategy Own the affiliate strategy for your client portfolio Define how affiliates are used to drive GMV Work closely with creators to: Set creator priorities Shape product focus Align offers and incentives Build and refine creator trading strategies around: Deal-led moments Always-on content Live and campaign support Analyse affiliate performance and continuously optimise output Ensure affiliate activity aligns with overall trading and margin goals Performance & Reporting Monitor daily, weekly and monthly performance metrics Lead performance reviews with clients, backed by clear insights and actions Forecast GMV and trading performance Use data over opinions to inform decisions How You'll Work Fast-paced, high-ownership environment Minimal bureaucracy, maximum accountability You're expected to challenge, suggest, optimise and lead This is a role for someone who enjoys responsibility and impact What We're Looking For Essential Proven experience in e-commerce trading, merchandising or online retail Strong understanding of: Conversion rate optimisation AOV growth Promotional mechanics Product lifecycle management Creation of bundles Comfortable working with performance data and GMV targets Commercially minded and confident making decisions Strong communication skills with both internal teams and clients Desirable Experience with TikTok Shop, marketplaces or social commerce Background in beauty, fashion, lifestyle or FMCG e-commerce Core Benefits Competitive salary, benchmarked to experience and performance Performance-related bonus / commission aligned to commercial impact 28 days holiday + bank holidays Hybrid working with offices in London and Manchester Flexible working hours - we care about output, not clock-watching Growth & Career Development Clear progression paths with responsibility early Regular performance reviews focused on development and impact Direct exposure to high-growth brands across the UK, US and EU Opportunity to work at the cutting edge of TikTok Shop and social commerce Financial & Lifestyle Perks Company pension scheme Monthly wellness allowance (gym, fitness, mental wellbeing or similar) Team socials and events throughout the year Staff discounts across our brands and partners Work Environment Fast-paced, high-ownership culture Minimal bureaucracy and maximum accountability Surrounded by people who care about performance, creativity and doing things properly A business that wins with its clients, shared success matters The Somerce Difference We trust our people We move quickly and back good ideas You'll have real influence, not just responsibility If you perform, you'll grow, simple as that
We're a London-based creative digital agency specialising in Shopify ecommerce. We design and build beautiful, high performing online stores for household names including Fever Tree, Gü, Diddly Squat Farm, Tenzing, Sacla' and Planthood. We work with ambitious brands who want to scale, and we're now looking for someone equally ambitious to help us grow our client base. About the role Location: London (hybrid). Employment: Full time. Salary: Base salary plus commission. We're hiring a junior to mid weight Business Development Manager / Executive to drive new business opportunities and help expand our client portfolio. This is a commercial role with high earning potential. You'll be responsible for identifying, approaching and nurturing prospective clients, turning conversations into qualified opportunities and ultimately long term clients. You'll work closely with the Founder and Managing Director, learning how we position, price and win Shopify projects. If you're motivated by targets, enjoy relationship building and want uncapped commission potential - this is for you. What you'll be doing Proactively identifying and targeting ecommerce brands that would benefit from a Shopify website or redesign, particularly a migration from another ecommerce platform to Shopify. Generating outbound leads via LinkedIn, email, networking and events. Booking and joining discovery calls with the Founder and Managing Director. Building and maintaining a strong sales pipeline. Supporting proposal development and pitching. Closing smaller projects independently, or along with senior Project Managers. Building strategic relationships within the Shopify ecosystem. Skills and Core Skills 1-4 years' experience in business development, sales, recruitment, or a commercially driven role. Confident communicator, comfortable speaking to founders and marketing leads. Target driven and self motivated. Strong written communication skills, and the ability to bring personality and carry the tone of voice of the agency to every piece of communication and outreach. Organised and process oriented. Genuine interest in ecommerce, digital, and branding. Experience in agencies, SaaS, or ecommerce is a bonus, but attitude and ambition matter more. Most Important Focus on high value opportunities, not just volume. Spot when a brand is genuinely a good fit. Maintain clear follow up processes to keep opportunities moving forward. Lead confident, commercially focused conversations. What we offer Competitive base salary between £25,000 and £30,000, dependent on experience. Generous commission structure based on revenue generated. Uncapped earning potential. Clear progression path to Senior BDM / Head of Growth. 31 days annual leave (including bank holidays), plus the office is closed between Christmas and New Year. Hybrid working: WFH Monday, Tuesday & Friday (9-6), In office Wednesday & Thursday (9-5), studio located near Warren Street - 177 Tottenham Court Road. Semi flexible working hours. Opportunities for professional growth and development. Friendly, supportive team culture with regular socials and bi annual events to celebrate our wonderful team. Work with a diverse range of clients and projects across industries. Team lunches on office days - local food market, Wasabi or Icco's Pizza - it's always a democratic decision! Fully stocked drinks fridge and snacks. Top notch coffee from our friends at The Roasting Party. Gym membership contributions.
03/07/2026
Full time
We're a London-based creative digital agency specialising in Shopify ecommerce. We design and build beautiful, high performing online stores for household names including Fever Tree, Gü, Diddly Squat Farm, Tenzing, Sacla' and Planthood. We work with ambitious brands who want to scale, and we're now looking for someone equally ambitious to help us grow our client base. About the role Location: London (hybrid). Employment: Full time. Salary: Base salary plus commission. We're hiring a junior to mid weight Business Development Manager / Executive to drive new business opportunities and help expand our client portfolio. This is a commercial role with high earning potential. You'll be responsible for identifying, approaching and nurturing prospective clients, turning conversations into qualified opportunities and ultimately long term clients. You'll work closely with the Founder and Managing Director, learning how we position, price and win Shopify projects. If you're motivated by targets, enjoy relationship building and want uncapped commission potential - this is for you. What you'll be doing Proactively identifying and targeting ecommerce brands that would benefit from a Shopify website or redesign, particularly a migration from another ecommerce platform to Shopify. Generating outbound leads via LinkedIn, email, networking and events. Booking and joining discovery calls with the Founder and Managing Director. Building and maintaining a strong sales pipeline. Supporting proposal development and pitching. Closing smaller projects independently, or along with senior Project Managers. Building strategic relationships within the Shopify ecosystem. Skills and Core Skills 1-4 years' experience in business development, sales, recruitment, or a commercially driven role. Confident communicator, comfortable speaking to founders and marketing leads. Target driven and self motivated. Strong written communication skills, and the ability to bring personality and carry the tone of voice of the agency to every piece of communication and outreach. Organised and process oriented. Genuine interest in ecommerce, digital, and branding. Experience in agencies, SaaS, or ecommerce is a bonus, but attitude and ambition matter more. Most Important Focus on high value opportunities, not just volume. Spot when a brand is genuinely a good fit. Maintain clear follow up processes to keep opportunities moving forward. Lead confident, commercially focused conversations. What we offer Competitive base salary between £25,000 and £30,000, dependent on experience. Generous commission structure based on revenue generated. Uncapped earning potential. Clear progression path to Senior BDM / Head of Growth. 31 days annual leave (including bank holidays), plus the office is closed between Christmas and New Year. Hybrid working: WFH Monday, Tuesday & Friday (9-6), In office Wednesday & Thursday (9-5), studio located near Warren Street - 177 Tottenham Court Road. Semi flexible working hours. Opportunities for professional growth and development. Friendly, supportive team culture with regular socials and bi annual events to celebrate our wonderful team. Work with a diverse range of clients and projects across industries. Team lunches on office days - local food market, Wasabi or Icco's Pizza - it's always a democratic decision! Fully stocked drinks fridge and snacks. Top notch coffee from our friends at The Roasting Party. Gym membership contributions.
Overview Free Soul exists for one reason: women's wellbeing. Not the sanitised, industry-standard version - the honest, everyday reality of what it means to feel well. As a woman. We were founded by a mother and son who lived it personally, and that origin shapes everything: the products we make, the community we've built, and the standard we hold ourselves to. We create expertly formulated supplements with clinically tested ingredients - protein, greens, collagen, electrolytes - designed around every woman's unique needs. Commercially, we're one of the UK's fastest-growing consumer brands. Runrating north of £50m+ in revenue & EBITDA positive, with a high-velocity Shopify store, a category leading Amazon channel, and a strong TikTok Shop presence alongside a new retail business with accounts such as Boots, Holland & Barrett, and Tesco. The brands we benchmark against are the ones setting the standard at the elite level of DTC - it is our commercial mission to be setting new standards in ecommerce trade. Working here is more than a job. It's a team that leads with ownership, shows up with purpose, and genuinely believes in what we're building. We take our work seriously. We don't take ourselves too seriously. The best ideas come when people feel trusted, challenged, and comfortable enough to take their shoes off. Our Shopify store is good. We want it to be elite. That's why this role exists. What you'll be doing This is not a website management role. This is a critical commercial role - and you'll be working closely with the CEO. You'll be joining at the exact inflection point: Meta ad spend scaling aggressively, a growing creative engine behind it, a brand that converts. The missing piece is a Head of Ecommerce who can turn traffic into revenue at a standard that matches the best DTC operations in the world. Your mandate is triple-digit Shopify revenue growth. You'll own the full UX journey, landing page strategy, ad congruence, conversion architecture, subscription account experience, and the commercial roadmap that ties it all together. You'll work closely with the CEO, present at trading reviews, and your instincts will shape real investment decisions. Responsibilities include: Conversion rate & LP testing Own CVR as your north star - obsess over continuous improvement, and across every meaningful traffic segment Build and lead a world-class CRO programme: hypothesis generation, A/B and multivariate testing infrastructure, prioritisation frameworks, and a team culture where experimentation is the default Develop a world class landing page experimentation system purpose-built for paid traffic - fast to iterate, and always connected to what's running in Meta and TikTok Set the commercial bar: every page, every upsell, every touchpoint must earn its place Own the connection between ad and landing experience - work closely with our performance team & brand team to message match, offer alignment, and friction removal from click to conversion UX & site architecture Audit and architect the end-to-end site journey with a DTC best-in-class lens - homepage, PDP, bundle pages, cart, checkout Obsess over mobile UX - that's where our customer lives and our standards need to reflect it Own site speed and Core Web Vitals as a commercial priority Lead the tech team relationship, own the development roadmap, and ensure delivery is tight, prioritised, and commercially motivated Use heatmaps, session recordings, and behavioural data to identify drop-off and act on it fast Subscription & LTV architecture Own the site experience around subscription acquisition and the friction points that impair recurring revenue Work with CRM to ensure the pause, cancel, and winback efforts on-site are converting, not leaking Think beyond the first order - the site should be actively building LTV, not just acquiring customers Bundle, merchandising & AOV Own the product display, cross-sell, and upsell logic across PDPs, cart, and checkout - AOV is as much a site focus as a pricing focus Build a bundle and merchandising strategy that increases basket value without compromising conversion Lead promotional and campaign infrastructure - Black Friday, product launches, seasonal moments - with a go-live playbook that means the site performs under pressure SEO & organic Set the SEO strategy and hold the agency accountable for meaningful organic traffic growth Ensure we're building long-term search equity alongside the paid performance engine Analytics & commercial intelligence Own the data layer - GA4, Shopify analytics, heatmaps, session recordings - and use it to build a sharp commercial picture for the CEO and SLT Be the person in trading reviews who can explain what's happening on site, why, and what we're doing about it - with clarity and conviction Team & agency leadership Work closely with the CEO and operate as a senior voice in the business - this is a leadership role where the ideal candidate isn't afraid of getting their hands dirty Line manage and develop the Ecommerce team, including a Senior UX Manager Hold external partners - CRO agency, tech team - to the highest standard: clear briefs, clear accountability, clear results. What we're looking for in you You've been here before. You've worked at a serious DTC brand operating at the elite level of ecommerce, and you know what best-in-class Shopify performance looks like. You've moved the numbers at scale - not just owned a roadmap. Proven track record of driving Shopify or DTC ecommerce growth at a high-growth consumer brand Deep CRO expertise - you can build the programme, run the tests, and translate results into commercial decisions Landing page and ad congruence experience - you understand the paid-to-site journey and know how to close the gap Experience owning subscription UX, bundle strategy, and AOV optimisation Shopify Plus fluency and strong command of GA4 and ecommerce analytics People leadership experience - you know how to build a team and hold a high bar The commercial instincts to present confidently to a CEO and SLT, and influence real investment decisions Strong enough to hold agencies and tech partners accountable - diplomatically but firmly You'll thrive here if you're You're energised, not intimidated, by a business that moves fast and expects a lot You've outgrown somewhere that's become more corporate and want real ownership of a channel that matters You hold yourself to a higher standard than the brief - the brief is the floor, not the ceiling You want to build something that gets talked about in the industry - not just a website, but a conversion engine others benchmark against You care about what the brand stands for - women's health is not a trend for us, it's the whole point What you'll get in return Flexible hours with core hours 10:00-16:00 Hybrid working: 3 days in the office, 2 days at home Work from anywhere for 2 weeks a year 25 days holiday + bank holidays + your birthday off! Enhanced Family Leave Free Soul product pantry in the office, plus your monthly essentials delivered to your door30% friends and family discount Pension plan Access to Vitality health insurance Team socials, lunch & learns and internal events
03/07/2026
Full time
Overview Free Soul exists for one reason: women's wellbeing. Not the sanitised, industry-standard version - the honest, everyday reality of what it means to feel well. As a woman. We were founded by a mother and son who lived it personally, and that origin shapes everything: the products we make, the community we've built, and the standard we hold ourselves to. We create expertly formulated supplements with clinically tested ingredients - protein, greens, collagen, electrolytes - designed around every woman's unique needs. Commercially, we're one of the UK's fastest-growing consumer brands. Runrating north of £50m+ in revenue & EBITDA positive, with a high-velocity Shopify store, a category leading Amazon channel, and a strong TikTok Shop presence alongside a new retail business with accounts such as Boots, Holland & Barrett, and Tesco. The brands we benchmark against are the ones setting the standard at the elite level of DTC - it is our commercial mission to be setting new standards in ecommerce trade. Working here is more than a job. It's a team that leads with ownership, shows up with purpose, and genuinely believes in what we're building. We take our work seriously. We don't take ourselves too seriously. The best ideas come when people feel trusted, challenged, and comfortable enough to take their shoes off. Our Shopify store is good. We want it to be elite. That's why this role exists. What you'll be doing This is not a website management role. This is a critical commercial role - and you'll be working closely with the CEO. You'll be joining at the exact inflection point: Meta ad spend scaling aggressively, a growing creative engine behind it, a brand that converts. The missing piece is a Head of Ecommerce who can turn traffic into revenue at a standard that matches the best DTC operations in the world. Your mandate is triple-digit Shopify revenue growth. You'll own the full UX journey, landing page strategy, ad congruence, conversion architecture, subscription account experience, and the commercial roadmap that ties it all together. You'll work closely with the CEO, present at trading reviews, and your instincts will shape real investment decisions. Responsibilities include: Conversion rate & LP testing Own CVR as your north star - obsess over continuous improvement, and across every meaningful traffic segment Build and lead a world-class CRO programme: hypothesis generation, A/B and multivariate testing infrastructure, prioritisation frameworks, and a team culture where experimentation is the default Develop a world class landing page experimentation system purpose-built for paid traffic - fast to iterate, and always connected to what's running in Meta and TikTok Set the commercial bar: every page, every upsell, every touchpoint must earn its place Own the connection between ad and landing experience - work closely with our performance team & brand team to message match, offer alignment, and friction removal from click to conversion UX & site architecture Audit and architect the end-to-end site journey with a DTC best-in-class lens - homepage, PDP, bundle pages, cart, checkout Obsess over mobile UX - that's where our customer lives and our standards need to reflect it Own site speed and Core Web Vitals as a commercial priority Lead the tech team relationship, own the development roadmap, and ensure delivery is tight, prioritised, and commercially motivated Use heatmaps, session recordings, and behavioural data to identify drop-off and act on it fast Subscription & LTV architecture Own the site experience around subscription acquisition and the friction points that impair recurring revenue Work with CRM to ensure the pause, cancel, and winback efforts on-site are converting, not leaking Think beyond the first order - the site should be actively building LTV, not just acquiring customers Bundle, merchandising & AOV Own the product display, cross-sell, and upsell logic across PDPs, cart, and checkout - AOV is as much a site focus as a pricing focus Build a bundle and merchandising strategy that increases basket value without compromising conversion Lead promotional and campaign infrastructure - Black Friday, product launches, seasonal moments - with a go-live playbook that means the site performs under pressure SEO & organic Set the SEO strategy and hold the agency accountable for meaningful organic traffic growth Ensure we're building long-term search equity alongside the paid performance engine Analytics & commercial intelligence Own the data layer - GA4, Shopify analytics, heatmaps, session recordings - and use it to build a sharp commercial picture for the CEO and SLT Be the person in trading reviews who can explain what's happening on site, why, and what we're doing about it - with clarity and conviction Team & agency leadership Work closely with the CEO and operate as a senior voice in the business - this is a leadership role where the ideal candidate isn't afraid of getting their hands dirty Line manage and develop the Ecommerce team, including a Senior UX Manager Hold external partners - CRO agency, tech team - to the highest standard: clear briefs, clear accountability, clear results. What we're looking for in you You've been here before. You've worked at a serious DTC brand operating at the elite level of ecommerce, and you know what best-in-class Shopify performance looks like. You've moved the numbers at scale - not just owned a roadmap. Proven track record of driving Shopify or DTC ecommerce growth at a high-growth consumer brand Deep CRO expertise - you can build the programme, run the tests, and translate results into commercial decisions Landing page and ad congruence experience - you understand the paid-to-site journey and know how to close the gap Experience owning subscription UX, bundle strategy, and AOV optimisation Shopify Plus fluency and strong command of GA4 and ecommerce analytics People leadership experience - you know how to build a team and hold a high bar The commercial instincts to present confidently to a CEO and SLT, and influence real investment decisions Strong enough to hold agencies and tech partners accountable - diplomatically but firmly You'll thrive here if you're You're energised, not intimidated, by a business that moves fast and expects a lot You've outgrown somewhere that's become more corporate and want real ownership of a channel that matters You hold yourself to a higher standard than the brief - the brief is the floor, not the ceiling You want to build something that gets talked about in the industry - not just a website, but a conversion engine others benchmark against You care about what the brand stands for - women's health is not a trend for us, it's the whole point What you'll get in return Flexible hours with core hours 10:00-16:00 Hybrid working: 3 days in the office, 2 days at home Work from anywhere for 2 weeks a year 25 days holiday + bank holidays + your birthday off! Enhanced Family Leave Free Soul product pantry in the office, plus your monthly essentials delivered to your door30% friends and family discount Pension plan Access to Vitality health insurance Team socials, lunch & learns and internal events
