ServiceNow Technical Consultant (ITSM / ITOM) We are seeking an experienced ServiceNow Technical Consultant with strong platform build and integration expertise to support the delivery of enterprise scale ITSM and ITOM implementations. The successful candidate will be responsible for designing, configuring, developing, and supporting ServiceNow solutions aligned to business and operational requirements. Key Responsibilities Platform Administration & Governance Administer and maintain the ServiceNow platform across development, test, and production environments Manage user accounts, groups, roles, and access controls Configure and maintain platform security, including ACLs and role based access control (RBAC) Support instance governance, upgrade planning, patching, cloning, and release management activities Monitor platform health, performance, and compliance with organisational standards Platform Configuration & Development Configure and customise core ServiceNow modules, particularly ITSM and ITOM Design and develop workflows, Flow Designer automations, business rules, client scripts, UI policies, and notifications Perform UI customisation using Service Portal, Workspace, forms, related lists, and catalog items Develop and maintain integrations using REST/SOAP APIs, IntegrationHub, MID Server, and third party connectors Support CMDB design, discovery, event management, and service mapping activities where applicable Produce scalable and maintainable technical solutions aligned to platform best practices Implementation & Delivery Work collaboratively with solution architects, business analysts, project managers, and stakeholders throughout the implementation lifecycle Translate functional and technical requirements into ServiceNow solutions Participate in sprint planning, technical design workshops, and code reviews Support testing activities including SIT, UAT, regression, and defect resolution Contribute to deployment planning and post go live support Documentation & Best Practice Produce and maintain technical documentation, configuration records, and knowledge articles Ensure developments align with ServiceNow development standards and governance processes Provide technical guidance and mentoring to junior developers or administrators where required Required Skills & Experience Proven experience delivering ServiceNow ITSM and/or ITOM implementations Strong hands on experience with: Platform administration and configuration Workflow development and Flow Designer Business Rules, Client Scripts, UI Policies, and ACLs RBAC and security configuration Service Catalog and request workflows Integration development using REST/SOAP APIs and IntegrationHub Experience with CMDB, Discovery, Event Management, or Service Mapping is highly desirable Strong understanding of ServiceNow platform architecture and best practices Experience working in Agile delivery environments Ability to troubleshoot complex technical issues across integrations and platform functionality Mandatory Certifications Certified System Administrator (CSA) Certified Implementation Specialist - IT Service Management (CIS ITSM) Desirable Certifications Certified Application Developer (CAD) Certified Implementation Specialist - Discovery Certified Implementation Specialist - Event Management Certified Implementation Specialist - Service Mapping Personal Attributes Strong problem solving and analytical skills Excellent stakeholder communication and collaboration abilities Ability to work independently and within cross functional teams Detail oriented with a focus on quality and maintainability Proactive approach to continuous improvement and platform optimisation Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Successful applicants will be required to be security cleared prior to appointment, which can take a minimum of ten weeks. LA International is an award winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of security cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please note: If a high volume of applications is received, only candidates shortlisted will be contacted.
25/07/2026
Full time
ServiceNow Technical Consultant (ITSM / ITOM) We are seeking an experienced ServiceNow Technical Consultant with strong platform build and integration expertise to support the delivery of enterprise scale ITSM and ITOM implementations. The successful candidate will be responsible for designing, configuring, developing, and supporting ServiceNow solutions aligned to business and operational requirements. Key Responsibilities Platform Administration & Governance Administer and maintain the ServiceNow platform across development, test, and production environments Manage user accounts, groups, roles, and access controls Configure and maintain platform security, including ACLs and role based access control (RBAC) Support instance governance, upgrade planning, patching, cloning, and release management activities Monitor platform health, performance, and compliance with organisational standards Platform Configuration & Development Configure and customise core ServiceNow modules, particularly ITSM and ITOM Design and develop workflows, Flow Designer automations, business rules, client scripts, UI policies, and notifications Perform UI customisation using Service Portal, Workspace, forms, related lists, and catalog items Develop and maintain integrations using REST/SOAP APIs, IntegrationHub, MID Server, and third party connectors Support CMDB design, discovery, event management, and service mapping activities where applicable Produce scalable and maintainable technical solutions aligned to platform best practices Implementation & Delivery Work collaboratively with solution architects, business analysts, project managers, and stakeholders throughout the implementation lifecycle Translate functional and technical requirements into ServiceNow solutions Participate in sprint planning, technical design workshops, and code reviews Support testing activities including SIT, UAT, regression, and defect resolution Contribute to deployment planning and post go live support Documentation & Best Practice Produce and maintain technical documentation, configuration records, and knowledge articles Ensure developments align with ServiceNow development standards and governance processes Provide technical guidance and mentoring to junior developers or administrators where required Required Skills & Experience Proven experience delivering ServiceNow ITSM and/or ITOM implementations Strong hands on experience with: Platform administration and configuration Workflow development and Flow Designer Business Rules, Client Scripts, UI Policies, and ACLs RBAC and security configuration Service Catalog and request workflows Integration development using REST/SOAP APIs and IntegrationHub Experience with CMDB, Discovery, Event Management, or Service Mapping is highly desirable Strong understanding of ServiceNow platform architecture and best practices Experience working in Agile delivery environments Ability to troubleshoot complex technical issues across integrations and platform functionality Mandatory Certifications Certified System Administrator (CSA) Certified Implementation Specialist - IT Service Management (CIS ITSM) Desirable Certifications Certified Application Developer (CAD) Certified Implementation Specialist - Discovery Certified Implementation Specialist - Event Management Certified Implementation Specialist - Service Mapping Personal Attributes Strong problem solving and analytical skills Excellent stakeholder communication and collaboration abilities Ability to work independently and within cross functional teams Detail oriented with a focus on quality and maintainability Proactive approach to continuous improvement and platform optimisation Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Successful applicants will be required to be security cleared prior to appointment, which can take a minimum of ten weeks. LA International is an award winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of security cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please note: If a high volume of applications is received, only candidates shortlisted will be contacted.
ServiceNow ITSM Developer - 12 Month Contract - £560 p/d (Outside IR35) - Fully Remote ServiceNow ITSM Developer is required to support a large-scale ServiceNow transformation programme. The successful candidate will be responsible for developing, configuring and enhancing the ServiceNow platform, delivering scalable solutions across core ITSM modules while working closely with technical and business stakeholders. Key responsibilities: Develop, configure and customise ServiceNow ITSM applications, workflows and automations. Design, build and support ServiceNow modules including Incident, Problem, Major Incident Management, Change, Request, Service Catalogue, Knowledge, CMDB, CSDM, Portal and ITOM. Develop integrations with external systems using APIs and web services. Translate business and operational requirements into technical solutions. Configure and administer the ServiceNow platform, including users, roles, groups, ACLs and Service Portal. Design integrations between ServiceNow, monitoring tools, cloud platforms and infrastructure services. Produce technical documentation and support testing activities. Work closely with architects, platform teams and business stakeholders to deliver scalable solutions. Ensure development follows ServiceNow best practice, platform governance and ITIL standards. Required experience: Proven experience developing and configuring ServiceNow ITSM solutions. Strong knowledge of core ITSM modules, including Incident, Problem, Change, Request and CMDB. Experience with ServiceNow Scripting, integrations and platform administration. Strong understanding of ITIL processes and ServiceNow best practice. Excellent communication and stakeholder management skills. Desirable: Hands-on experience with ServiceNow ITOM, Discovery and MID Servers. Experience integrating ServiceNow with monitoring, cloud or infrastructure platforms. ServiceNow certifications. Contract details: Remote (UK). Initial 12-month contract £560 p/d Outside IR35.
24/07/2026
Contractor
ServiceNow ITSM Developer - 12 Month Contract - £560 p/d (Outside IR35) - Fully Remote ServiceNow ITSM Developer is required to support a large-scale ServiceNow transformation programme. The successful candidate will be responsible for developing, configuring and enhancing the ServiceNow platform, delivering scalable solutions across core ITSM modules while working closely with technical and business stakeholders. Key responsibilities: Develop, configure and customise ServiceNow ITSM applications, workflows and automations. Design, build and support ServiceNow modules including Incident, Problem, Major Incident Management, Change, Request, Service Catalogue, Knowledge, CMDB, CSDM, Portal and ITOM. Develop integrations with external systems using APIs and web services. Translate business and operational requirements into technical solutions. Configure and administer the ServiceNow platform, including users, roles, groups, ACLs and Service Portal. Design integrations between ServiceNow, monitoring tools, cloud platforms and infrastructure services. Produce technical documentation and support testing activities. Work closely with architects, platform teams and business stakeholders to deliver scalable solutions. Ensure development follows ServiceNow best practice, platform governance and ITIL standards. Required experience: Proven experience developing and configuring ServiceNow ITSM solutions. Strong knowledge of core ITSM modules, including Incident, Problem, Change, Request and CMDB. Experience with ServiceNow Scripting, integrations and platform administration. Strong understanding of ITIL processes and ServiceNow best practice. Excellent communication and stakeholder management skills. Desirable: Hands-on experience with ServiceNow ITOM, Discovery and MID Servers. Experience integrating ServiceNow with monitoring, cloud or infrastructure platforms. ServiceNow certifications. Contract details: Remote (UK). Initial 12-month contract £560 p/d Outside IR35.
ServiceNow Developer - Manchester (Hybrid) - Permanent A fantastic opportunity has arisen for a ServiceNow Developer to work within a global law firm on a permanent basis based in Manchester. This role will support the ongoing development and enhancement of the ServiceNow platform, delivering scalable solutions that support business operations and strategic initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom applications, workflows and platform enhancements aligned with business requirements. Build and maintain integrations using REST, SOAP, MID Servers, IntegrationHub and third-party APIs. Support platform performance, data integrity, security and governance standards. Manage roles, groups, access controls, update sets, instance cloning and platform upgrades. Ensure solutions are scalable, maintainable, secure and aligned with ServiceNow best practice. Perform unit and regression testing and support user acceptance testing. Key Experience Proven hands-on ServiceNow development experience. Strong JavaScript, Glide API, HTML, CSS and JSON skills. Experience with Flow Designer, IntegrationHub and Scripted REST APIs. Experience developing integrations using REST, SOAP, MID Servers and third-party APIs. Experience managing update sets and supporting instance migrations. Ability to translate business requirements into technical solutions. Understanding of ITIL and ITSM principles. ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience with ITOM Discovery, CMDB modelling or Service Mapping desirable. Experience within a legal services environment desirable. Familiarity with Agile/Scrum methodologies and modern web technologies desirable. ServiceNow Developer - Manchester (Hybrid) - Permanent In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
23/07/2026
Full time
ServiceNow Developer - Manchester (Hybrid) - Permanent A fantastic opportunity has arisen for a ServiceNow Developer to work within a global law firm on a permanent basis based in Manchester. This role will support the ongoing development and enhancement of the ServiceNow platform, delivering scalable solutions that support business operations and strategic initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom applications, workflows and platform enhancements aligned with business requirements. Build and maintain integrations using REST, SOAP, MID Servers, IntegrationHub and third-party APIs. Support platform performance, data integrity, security and governance standards. Manage roles, groups, access controls, update sets, instance cloning and platform upgrades. Ensure solutions are scalable, maintainable, secure and aligned with ServiceNow best practice. Perform unit and regression testing and support user acceptance testing. Key Experience Proven hands-on ServiceNow development experience. Strong JavaScript, Glide API, HTML, CSS and JSON skills. Experience with Flow Designer, IntegrationHub and Scripted REST APIs. Experience developing integrations using REST, SOAP, MID Servers and third-party APIs. Experience managing update sets and supporting instance migrations. Ability to translate business requirements into technical solutions. Understanding of ITIL and ITSM principles. ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience with ITOM Discovery, CMDB modelling or Service Mapping desirable. Experience within a legal services environment desirable. Familiarity with Agile/Scrum methodologies and modern web technologies desirable. ServiceNow Developer - Manchester (Hybrid) - Permanent In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
ServiceNow Developer - Birmingham (Hybrid) - Permanent A fantastic opportunity has arisen for a ServiceNow Developer to work within a global law firm on a permanent basis based in Birmingham. This role will support the ongoing development and enhancement of the ServiceNow platform, delivering scalable solutions that support business operations and strategic initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom applications, workflows and platform enhancements aligned with business requirements. Build and maintain integrations using REST, SOAP, MID Servers, IntegrationHub and third-party APIs. Support platform performance, data integrity, security and governance standards. Manage roles, groups, access controls, update sets, instance cloning and platform upgrades. Ensure solutions are scalable, maintainable, secure and aligned with ServiceNow best practice. Perform unit and regression testing and support user acceptance testing. Key Experience Proven hands-on ServiceNow development experience. Strong JavaScript, Glide API, HTML, CSS and JSON skills. Experience with Flow Designer, IntegrationHub and Scripted REST APIs. Experience developing integrations using REST, SOAP, MID Servers and third-party APIs. Experience managing update sets and supporting instance migrations. Ability to translate business requirements into technical solutions. Understanding of ITIL and ITSM principles. ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience with ITOM Discovery, CMDB modelling or Service Mapping desirable. Experience within a legal services environment desirable. Familiarity with Agile/Scrum methodologies and modern web technologies desirable. ServiceNow Developer - Birmingham (Hybrid) - Permanent In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
23/07/2026
Full time
ServiceNow Developer - Birmingham (Hybrid) - Permanent A fantastic opportunity has arisen for a ServiceNow Developer to work within a global law firm on a permanent basis based in Birmingham. This role will support the ongoing development and enhancement of the ServiceNow platform, delivering scalable solutions that support business operations and strategic initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom applications, workflows and platform enhancements aligned with business requirements. Build and maintain integrations using REST, SOAP, MID Servers, IntegrationHub and third-party APIs. Support platform performance, data integrity, security and governance standards. Manage roles, groups, access controls, update sets, instance cloning and platform upgrades. Ensure solutions are scalable, maintainable, secure and aligned with ServiceNow best practice. Perform unit and regression testing and support user acceptance testing. Key Experience Proven hands-on ServiceNow development experience. Strong JavaScript, Glide API, HTML, CSS and JSON skills. Experience with Flow Designer, IntegrationHub and Scripted REST APIs. Experience developing integrations using REST, SOAP, MID Servers and third-party APIs. Experience managing update sets and supporting instance migrations. Ability to translate business requirements into technical solutions. Understanding of ITIL and ITSM principles. ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience with ITOM Discovery, CMDB modelling or Service Mapping desirable. Experience within a legal services environment desirable. Familiarity with Agile/Scrum methodologies and modern web technologies desirable. ServiceNow Developer - Birmingham (Hybrid) - Permanent In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Introduction At IBM Consulting UK FutureNow, you'll build a career at the forefront of hybrid cloud and AI, working with leading clients across the public and private sectors. You'll collaborate with top industry professionals, gain hands on experience with cutting edge technologies, and deliver solutions that create real business impact. From day one, you'll work on meaningful, high profile programmes that stretch your skills and accelerate your growth. We invest heavily in you supporting continuous learning, in demand skills development, and long term career progression. You'll thrive in a flexible, inclusive environment that values curiosity, encourages reinvention, and recognises what makes you unique. We offer: Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group pension plan through salary sacrifice. Your role and responsibilities IBM is seeking an experienced ServiceNow Developer with strong consulting skills to support projects within secure Public Sector and Defence environments. This role will focus on delivering expert ServiceNow development, configuration, and strategic advisory services, while working closely with clients to deliver secure and effective digital solutions. As a trusted consultant, you will play a key role in driving successful ServiceNow implementations, building strong stakeholder relationships, and helping organisations maximise the value of their IT service management capabilities in highly secure environments. Responsibilities Lead the development of tailored ServiceNow strategies, balancing value, effort, and alignment with ITIL best practices Provide technical expertise across ServiceNow development, configuration, and maintenance Prepare cost-benefit analyses and contribute to solution design, including effort estimation and costing Configure and support ServiceNow modules including IT Service Management (ITSM), IT Operations Management (ITOM), Incident, Problem, Change, and Release Management Deliver client training and ongoing support to ensure successful adoption of the ServiceNow platform Collaborate with internal teams, stakeholders, and external partners to coordinate the deployment of secure ServiceNow solutions Work effectively within secure Public Sector or Defence environments, adhering to governance and security requirements Required technical and professional expertise ServiceNow Certified Architect, Certified System Administrator, or other relevant ServiceNow certifications are highly desirable Strong hands on experience in ServiceNow development, administration, configuration, and platform architecture Proven expertise in designing, developing, and customising ServiceNow solutions within complex enterprise environments Extensive technical knowledge across key ServiceNow capabilities including ITSM, ITOM, IRM, and HRSD Experience implementing scalable ServiceNow architectures, platform integrations, workflows, and automation aligned to best practices Strong understanding of ServiceNow platform governance, security, and operational support Demonstrated ability to lead technical solution design, platform enhancements, and continuous improvement initiatives Ability to work independently while managing multiple technical deliverables and project priorities Strong stakeholder engagement and communication skills, with the ability to work collaboratively across technical and non technical teams This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). Additional National Security Vetting (NSV) requirements may apply, including eligibility for Security Check (SC) or Developed Vetting (DV) clearance. Preferred technical and professional experience Technical Skills & Experience Strong ServiceNow development and consulting experience, including platform configuration, custom application development, scripting, integrations, and workflow automation Experience designing and delivering ServiceNow solutions aligned to business and operational requirements within enterprise environments Knowledge of ServiceNow integrations and supporting web technologies including REST/SOAP APIs, XML, HTML, JSON, and web services Understanding of technical infrastructure and security components relevant to ServiceNow deployments, including LDAP, SSL, SSO, VPN, and identity management integrations Experience working within Agile and Scrum delivery environments, collaborating closely with technical teams, stakeholders, and end users Familiarity with DevOps practices, CI/CD pipelines, automated deployment approaches, and ServiceNow development lifecycle management Understanding of cloud hosted enterprise environments and platforms such as AWS, Microsoft Azure, and Google Cloud Platform, particularly in relation to ServiceNow deployments and integrations Ability to provide technical consulting, platform guidance, and best practice recommendations across ServiceNow development and administration activities Desirable ServiceNow Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) - ITSM ServiceNow Certified Technical Architect (CTA) ServiceNow Certified Master Architect (CMA) IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
22/07/2026
Full time
Introduction At IBM Consulting UK FutureNow, you'll build a career at the forefront of hybrid cloud and AI, working with leading clients across the public and private sectors. You'll collaborate with top industry professionals, gain hands on experience with cutting edge technologies, and deliver solutions that create real business impact. From day one, you'll work on meaningful, high profile programmes that stretch your skills and accelerate your growth. We invest heavily in you supporting continuous learning, in demand skills development, and long term career progression. You'll thrive in a flexible, inclusive environment that values curiosity, encourages reinvention, and recognises what makes you unique. We offer: Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group pension plan through salary sacrifice. Your role and responsibilities IBM is seeking an experienced ServiceNow Developer with strong consulting skills to support projects within secure Public Sector and Defence environments. This role will focus on delivering expert ServiceNow development, configuration, and strategic advisory services, while working closely with clients to deliver secure and effective digital solutions. As a trusted consultant, you will play a key role in driving successful ServiceNow implementations, building strong stakeholder relationships, and helping organisations maximise the value of their IT service management capabilities in highly secure environments. Responsibilities Lead the development of tailored ServiceNow strategies, balancing value, effort, and alignment with ITIL best practices Provide technical expertise across ServiceNow development, configuration, and maintenance Prepare cost-benefit analyses and contribute to solution design, including effort estimation and costing Configure and support ServiceNow modules including IT Service Management (ITSM), IT Operations Management (ITOM), Incident, Problem, Change, and Release Management Deliver client training and ongoing support to ensure successful adoption of the ServiceNow platform Collaborate with internal teams, stakeholders, and external partners to coordinate the deployment of secure ServiceNow solutions Work effectively within secure Public Sector or Defence environments, adhering to governance and security requirements Required technical and professional expertise ServiceNow Certified Architect, Certified System Administrator, or other relevant ServiceNow certifications are highly desirable Strong hands on experience in ServiceNow development, administration, configuration, and platform architecture Proven expertise in designing, developing, and customising ServiceNow solutions within complex enterprise environments Extensive technical knowledge across key ServiceNow capabilities including ITSM, ITOM, IRM, and HRSD Experience implementing scalable ServiceNow architectures, platform integrations, workflows, and automation aligned to best practices Strong understanding of ServiceNow platform governance, security, and operational support Demonstrated ability to lead technical solution design, platform enhancements, and continuous improvement initiatives Ability to work independently while managing multiple technical deliverables and project priorities Strong stakeholder engagement and communication skills, with the ability to work collaboratively across technical and non technical teams This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). Additional National Security Vetting (NSV) requirements may apply, including eligibility for Security Check (SC) or Developed Vetting (DV) clearance. Preferred technical and professional experience Technical Skills & Experience Strong ServiceNow development and consulting experience, including platform configuration, custom application development, scripting, integrations, and workflow automation Experience designing and delivering ServiceNow solutions aligned to business and operational requirements within enterprise environments Knowledge of ServiceNow integrations and supporting web technologies including REST/SOAP APIs, XML, HTML, JSON, and web services Understanding of technical infrastructure and security components relevant to ServiceNow deployments, including LDAP, SSL, SSO, VPN, and identity management integrations Experience working within Agile and Scrum delivery environments, collaborating closely with technical teams, stakeholders, and end users Familiarity with DevOps practices, CI/CD pipelines, automated deployment approaches, and ServiceNow development lifecycle management Understanding of cloud hosted enterprise environments and platforms such as AWS, Microsoft Azure, and Google Cloud Platform, particularly in relation to ServiceNow deployments and integrations Ability to provide technical consulting, platform guidance, and best practice recommendations across ServiceNow development and administration activities Desirable ServiceNow Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) - ITSM ServiceNow Certified Technical Architect (CTA) ServiceNow Certified Master Architect (CMA) IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Dynatrace Developer 6 months Remote Market rates - Outside IR35 Active SC clearance required - eligible candidates will be considered Role Overview Our client is expanding its Dynatrace Observability Practice and is seeking an experienced Senior Observability Consultant to lead the design and deployment of the Dynatrace platform for a UK client. This is a senior, client-facing role for a hands-on technical leader who can own observability solutions end to end - from architecture and design through implementation to ongoing operation and optimisation - while mentoring more junior consultants and acting as the technical point of contact for customer stakeholders. Key Responsibilities Lead observability solution design and architecture, producing High Level Design (HLD), Low Level Design (LLD) and Technical Design documentation, including network zone, environment group and host group design. Own end-to-end deployment of the Dynatrace platform: OneAgent (infrastructure and full-stack modes), Environment ActiveGate installation, and OpenTelemetry (OTEL) collector/agent deployment and configuration. Design and configure dashboards (standard and custom), alerting profiles/segments, problem notifications and workflows, tagging, process (OS service) monitoring, synthetic monitors and SLOs. Implement Dynatrace log management and custom event modelling: log buckets and retention, log events, custom metrics and metric events, and business events derived from logs. Build automation and integrations using the Dynatrace API and Dynatrace Workflows, including integration with ITSM tooling (ideally ServiceNow) for incident and problem management. Act as the technical lead on client engagements: run kickoffs and requirement-gathering workshops, manage the technical relationship with customer stakeholders, and provide regular status reporting. Support the ongoing operation, health and tuning of deployed environments, and contribute to managed / retained observability support services. Mentor and provide technical guidance to junior consultants, and develop and deliver training and enablement sessions to customer teams. Required Technical Skills & Experience Proven, extensive hands-on experience designing, deploying and operating the Dynatrace Observability platform across enterprise environments. Typically 5+ years in observability, monitoring or APM disciplines, with at least 3 years of deep, hands-on Dynatrace delivery. Strong experience producing observability architecture and design documentation and leading technical implementation within structured, phased programmes. Working knowledge of the Dynatrace API and Workflows for automation, integration and data extraction. Awareness of data-protection considerations in observability tooling, including handling of PII in ingested telemetry and use of data-masking / pipeline controls. Familiarity with the wider observability ecosystem and associated technologies: Cloud platforms: AWS, Microsoft Azure and/or Google Cloud Platform Containers and orchestration: Kubernetes, OpenShift and Docker Operating systems: Linux and Windows Server Telemetry and observability signals: OpenTelemetry (OTEL), application performance monitoring (APM), infrastructure monitoring, log monitoring, real user monitoring (RUM) and synthetic monitoring ITSM integration, Strong ServiceNow knowledge, for incident and problem management CI/CD and automation tooling such as Azure DevOps, GitLab, Jenkins, Ansible or Terraform Scripting for automation and data extraction: Python, Bash and/or PowerShell Core networking concepts: firewalls, ports, proxies, DNS and TLS Strong knowledge of Agentic AI technologies and autonomous operations principles Certifications Hold at least one Dynatrace certification appropriate to the level of the role (e.g. Dynatrace Professional). As a senior member of the practice, a professional-level certification is strongly preferred. Delivery & Consulting Skills Demonstrated ability to lead technical workstreams and take day-to-day ownership of delivery within a structured, phased programme. Strong workshop and kickoff facilitation skills, engaging directly with customer stakeholders to gather requirements and validate configuration. Clear, confident written and verbal communication for customer status reporting and technical documentation. Comfortable coordinating with third-party suppliers (e.g. infrastructure / AMS providers) and working within formal change-control processes. Organised and self-sufficient; able to manage concurrent workstreams across multiple client engagements. Desirable / Nice to Have Prior experience delivering Dynatrace or observability onboarding programmes at scale (hundreds of hosts, dozens of applications). Experience contributing to or supporting managed / retained observability support services post go-live. Familiarity with ServiceNow incident and problem management workflows from the ITSM/ITOM side. Experience mentoring or line-managing consultants and shaping practice capability. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
22/07/2026
Contractor
Dynatrace Developer 6 months Remote Market rates - Outside IR35 Active SC clearance required - eligible candidates will be considered Role Overview Our client is expanding its Dynatrace Observability Practice and is seeking an experienced Senior Observability Consultant to lead the design and deployment of the Dynatrace platform for a UK client. This is a senior, client-facing role for a hands-on technical leader who can own observability solutions end to end - from architecture and design through implementation to ongoing operation and optimisation - while mentoring more junior consultants and acting as the technical point of contact for customer stakeholders. Key Responsibilities Lead observability solution design and architecture, producing High Level Design (HLD), Low Level Design (LLD) and Technical Design documentation, including network zone, environment group and host group design. Own end-to-end deployment of the Dynatrace platform: OneAgent (infrastructure and full-stack modes), Environment ActiveGate installation, and OpenTelemetry (OTEL) collector/agent deployment and configuration. Design and configure dashboards (standard and custom), alerting profiles/segments, problem notifications and workflows, tagging, process (OS service) monitoring, synthetic monitors and SLOs. Implement Dynatrace log management and custom event modelling: log buckets and retention, log events, custom metrics and metric events, and business events derived from logs. Build automation and integrations using the Dynatrace API and Dynatrace Workflows, including integration with ITSM tooling (ideally ServiceNow) for incident and problem management. Act as the technical lead on client engagements: run kickoffs and requirement-gathering workshops, manage the technical relationship with customer stakeholders, and provide regular status reporting. Support the ongoing operation, health and tuning of deployed environments, and contribute to managed / retained observability support services. Mentor and provide technical guidance to junior consultants, and develop and deliver training and enablement sessions to customer teams. Required Technical Skills & Experience Proven, extensive hands-on experience designing, deploying and operating the Dynatrace Observability platform across enterprise environments. Typically 5+ years in observability, monitoring or APM disciplines, with at least 3 years of deep, hands-on Dynatrace delivery. Strong experience producing observability architecture and design documentation and leading technical implementation within structured, phased programmes. Working knowledge of the Dynatrace API and Workflows for automation, integration and data extraction. Awareness of data-protection considerations in observability tooling, including handling of PII in ingested telemetry and use of data-masking / pipeline controls. Familiarity with the wider observability ecosystem and associated technologies: Cloud platforms: AWS, Microsoft Azure and/or Google Cloud Platform Containers and orchestration: Kubernetes, OpenShift and Docker Operating systems: Linux and Windows Server Telemetry and observability signals: OpenTelemetry (OTEL), application performance monitoring (APM), infrastructure monitoring, log monitoring, real user monitoring (RUM) and synthetic monitoring ITSM integration, Strong ServiceNow knowledge, for incident and problem management CI/CD and automation tooling such as Azure DevOps, GitLab, Jenkins, Ansible or Terraform Scripting for automation and data extraction: Python, Bash and/or PowerShell Core networking concepts: firewalls, ports, proxies, DNS and TLS Strong knowledge of Agentic AI technologies and autonomous operations principles Certifications Hold at least one Dynatrace certification appropriate to the level of the role (e.g. Dynatrace Professional). As a senior member of the practice, a professional-level certification is strongly preferred. Delivery & Consulting Skills Demonstrated ability to lead technical workstreams and take day-to-day ownership of delivery within a structured, phased programme. Strong workshop and kickoff facilitation skills, engaging directly with customer stakeholders to gather requirements and validate configuration. Clear, confident written and verbal communication for customer status reporting and technical documentation. Comfortable coordinating with third-party suppliers (e.g. infrastructure / AMS providers) and working within formal change-control processes. Organised and self-sufficient; able to manage concurrent workstreams across multiple client engagements. Desirable / Nice to Have Prior experience delivering Dynatrace or observability onboarding programmes at scale (hundreds of hosts, dozens of applications). Experience contributing to or supporting managed / retained observability support services post go-live. Familiarity with ServiceNow incident and problem management workflows from the ITSM/ITOM side. Experience mentoring or line-managing consultants and shaping practice capability. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Dynatrace Developer 6 months Remote Market rates - Outside IR35 Active SC clearance required - eligible candidates will be considered Role Overview Our client is expanding its Dynatrace Observability Practice and is seeking an experienced Senior Observability Consultant to lead the design and deployment of the Dynatrace platform for a UK client. This is a senior, client-facing role for a hands-on technical leader who can own observability solutions end to end - from architecture and design through implementation to ongoing operation and optimisation - while mentoring more junior consultants and acting as the technical point of contact for customer stakeholders. Key Responsibilities Lead observability solution design and architecture, producing High Level Design (HLD), Low Level Design (LLD) and Technical Design documentation, including network zone, environment group and host group design. Own end-to-end deployment of the Dynatrace platform: OneAgent (infrastructure and full-stack modes), Environment ActiveGate installation, and OpenTelemetry (OTEL) collector/agent deployment and configuration. Design and configure dashboards (standard and custom), alerting profiles/segments, problem notifications and workflows, tagging, process (OS service) monitoring, synthetic monitors and SLOs. Implement Dynatrace log management and custom event modelling: log buckets and retention, log events, custom metrics and metric events, and business events derived from logs. Build automation and integrations using the Dynatrace API and Dynatrace Workflows, including integration with ITSM tooling (ideally ServiceNow) for incident and problem management. Act as the technical lead on client engagements: run kickoffs and requirement-gathering workshops, manage the technical relationship with customer stakeholders, and provide regular status reporting. Support the ongoing operation, health and tuning of deployed environments, and contribute to managed/retained observability support services. Mentor and provide technical guidance to junior consultants, and develop and deliver training and enablement sessions to customer teams. Required Technical Skills & Experience Proven, extensive hands-on experience designing, deploying and operating the Dynatrace Observability platform across enterprise environments. Typically 5+ years in observability, monitoring or APM disciplines, with at least 3 years of deep, hands-on Dynatrace delivery. Strong experience producing observability architecture and design documentation and leading technical implementation within structured, phased programmes. Working knowledge of the Dynatrace API and Workflows for automation, integration and data extraction. Awareness of data-protection considerations in observability tooling, including handling of PII in ingested telemetry and use of data-masking/pipeline controls. Familiarity with the wider observability ecosystem and associated technologies: Cloud platforms: AWS, Microsoft Azure and/or Google Cloud Platform Containers and orchestration: Kubernetes, OpenShift and Docker Operating systems: Linux and Windows Server Telemetry and observability signals: OpenTelemetry (OTEL), application performance monitoring (APM), infrastructure monitoring, log monitoring, real user monitoring (RUM) and synthetic monitoring ITSM integration, Strong ServiceNow knowledge, for incident and problem management CI/CD and automation tooling such as Azure DevOps, GitLab, Jenkins, Ansible or Terraform Scripting for automation and data extraction: Python, Bash and/or PowerShell Core networking concepts: Firewalls, ports, proxies, DNS and TLS Strong knowledge of Agentic AI technologies and autonomous operations principles Certifications Hold at least one Dynatrace certification appropriate to the level of the role (eg Dynatrace Professional). As a senior member of the practice, a professional-level certification is strongly preferred. Delivery & Consulting Skills Demonstrated ability to lead technical workstreams and take day-to-day ownership of delivery within a structured, phased programme. Strong workshop and kickoff facilitation skills, engaging directly with customer stakeholders to gather requirements and validate configuration. Clear, confident written and verbal communication for customer status reporting and technical documentation. Comfortable coordinating with third-party suppliers (eg infrastructure/AMS providers) and working within formal change-control processes. Organised and self-sufficient; able to manage concurrent workstreams across multiple client engagements. Desirable/Nice to Have Prior experience delivering Dynatrace or observability onboarding programmes at scale (hundreds of hosts, dozens of applications). Experience contributing to or supporting managed/retained observability support services post go-live. Familiarity with ServiceNow incident and problem management workflows from the ITSM/ITOM side. Experience mentoring or line-managing consultants and shaping practice capability. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
22/07/2026
Contractor
Dynatrace Developer 6 months Remote Market rates - Outside IR35 Active SC clearance required - eligible candidates will be considered Role Overview Our client is expanding its Dynatrace Observability Practice and is seeking an experienced Senior Observability Consultant to lead the design and deployment of the Dynatrace platform for a UK client. This is a senior, client-facing role for a hands-on technical leader who can own observability solutions end to end - from architecture and design through implementation to ongoing operation and optimisation - while mentoring more junior consultants and acting as the technical point of contact for customer stakeholders. Key Responsibilities Lead observability solution design and architecture, producing High Level Design (HLD), Low Level Design (LLD) and Technical Design documentation, including network zone, environment group and host group design. Own end-to-end deployment of the Dynatrace platform: OneAgent (infrastructure and full-stack modes), Environment ActiveGate installation, and OpenTelemetry (OTEL) collector/agent deployment and configuration. Design and configure dashboards (standard and custom), alerting profiles/segments, problem notifications and workflows, tagging, process (OS service) monitoring, synthetic monitors and SLOs. Implement Dynatrace log management and custom event modelling: log buckets and retention, log events, custom metrics and metric events, and business events derived from logs. Build automation and integrations using the Dynatrace API and Dynatrace Workflows, including integration with ITSM tooling (ideally ServiceNow) for incident and problem management. Act as the technical lead on client engagements: run kickoffs and requirement-gathering workshops, manage the technical relationship with customer stakeholders, and provide regular status reporting. Support the ongoing operation, health and tuning of deployed environments, and contribute to managed/retained observability support services. Mentor and provide technical guidance to junior consultants, and develop and deliver training and enablement sessions to customer teams. Required Technical Skills & Experience Proven, extensive hands-on experience designing, deploying and operating the Dynatrace Observability platform across enterprise environments. Typically 5+ years in observability, monitoring or APM disciplines, with at least 3 years of deep, hands-on Dynatrace delivery. Strong experience producing observability architecture and design documentation and leading technical implementation within structured, phased programmes. Working knowledge of the Dynatrace API and Workflows for automation, integration and data extraction. Awareness of data-protection considerations in observability tooling, including handling of PII in ingested telemetry and use of data-masking/pipeline controls. Familiarity with the wider observability ecosystem and associated technologies: Cloud platforms: AWS, Microsoft Azure and/or Google Cloud Platform Containers and orchestration: Kubernetes, OpenShift and Docker Operating systems: Linux and Windows Server Telemetry and observability signals: OpenTelemetry (OTEL), application performance monitoring (APM), infrastructure monitoring, log monitoring, real user monitoring (RUM) and synthetic monitoring ITSM integration, Strong ServiceNow knowledge, for incident and problem management CI/CD and automation tooling such as Azure DevOps, GitLab, Jenkins, Ansible or Terraform Scripting for automation and data extraction: Python, Bash and/or PowerShell Core networking concepts: Firewalls, ports, proxies, DNS and TLS Strong knowledge of Agentic AI technologies and autonomous operations principles Certifications Hold at least one Dynatrace certification appropriate to the level of the role (eg Dynatrace Professional). As a senior member of the practice, a professional-level certification is strongly preferred. Delivery & Consulting Skills Demonstrated ability to lead technical workstreams and take day-to-day ownership of delivery within a structured, phased programme. Strong workshop and kickoff facilitation skills, engaging directly with customer stakeholders to gather requirements and validate configuration. Clear, confident written and verbal communication for customer status reporting and technical documentation. Comfortable coordinating with third-party suppliers (eg infrastructure/AMS providers) and working within formal change-control processes. Organised and self-sufficient; able to manage concurrent workstreams across multiple client engagements. Desirable/Nice to Have Prior experience delivering Dynatrace or observability onboarding programmes at scale (hundreds of hosts, dozens of applications). Experience contributing to or supporting managed/retained observability support services post go-live. Familiarity with ServiceNow incident and problem management workflows from the ITSM/ITOM side. Experience mentoring or line-managing consultants and shaping practice capability. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Job Description: ServiceNow Developer (Associate Level) Overview We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules , and a proven ability to deliver high-quality solutions in a regulated or public sector environment. Key Responsibilities ServiceNow Development & Delivery Analyse business requirements and translate them into scalable ServiceNow solutions Configure and customise ServiceNow applications in line with best practices Develop Proof of Concepts (POCs) to validate solutions prior to deployment Implement new modules, platform enhancements, and architectural changes Design and build integrations with third-party systems where required Process Optimisation & Automation Identify opportunities to streamline and automate workflows Deliver solutions that improve operational efficiency and user experience Support innovation using ServiceNow capabilities, including Now Assist features Quality & Standards Collaborate closely with QA teams to ensure robust, high-quality deliverables Follow ServiceNow coding standards, design principles, and community guidelines Ensure solutions are scalable, secure, and aligned with long-term platform strategy Stakeholder Collaboration Work within Agile frameworks (Scrum, PI planning) to deliver iterative improvements Engage with technical and non-technical stakeholders to gather and refine requirements Communicate effectively across teams to ensure alignment and successful delivery Reporting & Insights Develop dashboards and reporting capabilities within ServiceNow Provide insights to support operational decision-making and performance tracking Required Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector or regulated environments Solid understanding of Agile methodologies and delivery frameworks Strong communication and stakeholder management skills Desirable Skills Experience with ServiceNow integrations and advanced platform features Broader module exposure beyond ITSM/CSM Agile certifications or formal training (e.g. Scrum) Qualifications & Certifications Relevant ServiceNow certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) CIS-ITSM / CIS-CSM (preferred) Additional certifications are advantageous Location & Travel Hybrid working model Travel to client offices in London, Leeds, and Exeter as required Quarterly PI planning sessions Occasional in-person workshops Some overnight stays may be required Travel and expenses are not billable
21/07/2026
Contractor
Job Description: ServiceNow Developer (Associate Level) Overview We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules , and a proven ability to deliver high-quality solutions in a regulated or public sector environment. Key Responsibilities ServiceNow Development & Delivery Analyse business requirements and translate them into scalable ServiceNow solutions Configure and customise ServiceNow applications in line with best practices Develop Proof of Concepts (POCs) to validate solutions prior to deployment Implement new modules, platform enhancements, and architectural changes Design and build integrations with third-party systems where required Process Optimisation & Automation Identify opportunities to streamline and automate workflows Deliver solutions that improve operational efficiency and user experience Support innovation using ServiceNow capabilities, including Now Assist features Quality & Standards Collaborate closely with QA teams to ensure robust, high-quality deliverables Follow ServiceNow coding standards, design principles, and community guidelines Ensure solutions are scalable, secure, and aligned with long-term platform strategy Stakeholder Collaboration Work within Agile frameworks (Scrum, PI planning) to deliver iterative improvements Engage with technical and non-technical stakeholders to gather and refine requirements Communicate effectively across teams to ensure alignment and successful delivery Reporting & Insights Develop dashboards and reporting capabilities within ServiceNow Provide insights to support operational decision-making and performance tracking Required Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector or regulated environments Solid understanding of Agile methodologies and delivery frameworks Strong communication and stakeholder management skills Desirable Skills Experience with ServiceNow integrations and advanced platform features Broader module exposure beyond ITSM/CSM Agile certifications or formal training (e.g. Scrum) Qualifications & Certifications Relevant ServiceNow certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) CIS-ITSM / CIS-CSM (preferred) Additional certifications are advantageous Location & Travel Hybrid working model Travel to client offices in London, Leeds, and Exeter as required Quarterly PI planning sessions Occasional in-person workshops Some overnight stays may be required Travel and expenses are not billable
We are seeking a motivated and collaborative individual to join our team as a Lead ServiceNow Developer. This role offers an exciting opportunity to design and develop our enterprise ServiceNow platform across modules including ITSM, CSM, HRSD and SIR. This is a rounded leadership role as well as a technical one. You will be hands on where needed, but your wider value will be in providing credible technical leadership, coaching colleagues, supporting good service design and helping stakeholders get more from the platform. One immediate focus will be our conversational support strategy, including Teams Live Chat, Enhanced Chat, Virtual Agent optimisation and conversational fulfilment. You will help improve customer journeys, self service, knowledge, catalogue content and support experiences, within a dynamic and inclusive environment. Responsibilities Design and develop effective ServiceNow solutions, producing logical designs, technical specifications and clear documentation. Provide technical leadership across platform, self service, chat, portal and automation capabilities, establishing and applying development standards, policies and documentation. Coach, mentor and support less experienced colleagues, building confidence, judgement and technical capability. Work with stakeholders, Service Desk colleagues and service owners to improve knowledge, catalogue and conversational support journeys. Use feedback, operational insight and platform knowledge to identify practical improvements. We welcome candidates who bring diverse perspectives, experiences, and approaches to their work. About You We encourage applications from individuals with a wide range of backgrounds and experiences. You should demonstrate: Essential Criteria Proven experience developing, implementing and supporting ServiceNow platforms, with strong technical knowledge and judgement around quality, usability and maintainability. Including ITSM and self service support processes, ideally including knowledge management, service catalogue, Virtual Agent/chat, portals or customer journey optimisation Confident understanding of ServiceNow functionality and configuration, including how modules, portals, catalogues, knowledge, chat/conversational support and automation can solve business and customer support problems Ability to provide credible technical leadership: shaping designs, reviewing work, setting standards, challenging assumptions and making recommendations informed by ServiceNow best practice Strong consultative and stakeholder management skills, including the ability to explain options, trade offs and recommendations clearly Ability to coach and develop others, using ServiceNow knowledge to help colleagues and stakeholders build capability Desirable Criteria JavaScript, web services, APIs and integrations Experience with Virtual Agent, Enhanced Chat, Live Chat, Employee Center/portals, Microsoft Teams channels or conversational fulfilment Experience with Active Directory, LDAP or SSO integration Knowledge of web applications, networks, protocols and email systems Familiarity with Agile methodologies We value transferable skills and real world experience as much as formal qualifications. Grades 6-9 Our benefits include: Generous employer contribution pension 29 days annual leave plus bank holidays, along with Christmas closure Ride to work and EV car scheme available The University of Manchester provides benefits and offers flexible and hybrid working arrangements. Applicants must demonstrate right to work in the UK, and this role is not eligible for Skilled Worker visa sponsorship.
19/07/2026
Full time
We are seeking a motivated and collaborative individual to join our team as a Lead ServiceNow Developer. This role offers an exciting opportunity to design and develop our enterprise ServiceNow platform across modules including ITSM, CSM, HRSD and SIR. This is a rounded leadership role as well as a technical one. You will be hands on where needed, but your wider value will be in providing credible technical leadership, coaching colleagues, supporting good service design and helping stakeholders get more from the platform. One immediate focus will be our conversational support strategy, including Teams Live Chat, Enhanced Chat, Virtual Agent optimisation and conversational fulfilment. You will help improve customer journeys, self service, knowledge, catalogue content and support experiences, within a dynamic and inclusive environment. Responsibilities Design and develop effective ServiceNow solutions, producing logical designs, technical specifications and clear documentation. Provide technical leadership across platform, self service, chat, portal and automation capabilities, establishing and applying development standards, policies and documentation. Coach, mentor and support less experienced colleagues, building confidence, judgement and technical capability. Work with stakeholders, Service Desk colleagues and service owners to improve knowledge, catalogue and conversational support journeys. Use feedback, operational insight and platform knowledge to identify practical improvements. We welcome candidates who bring diverse perspectives, experiences, and approaches to their work. About You We encourage applications from individuals with a wide range of backgrounds and experiences. You should demonstrate: Essential Criteria Proven experience developing, implementing and supporting ServiceNow platforms, with strong technical knowledge and judgement around quality, usability and maintainability. Including ITSM and self service support processes, ideally including knowledge management, service catalogue, Virtual Agent/chat, portals or customer journey optimisation Confident understanding of ServiceNow functionality and configuration, including how modules, portals, catalogues, knowledge, chat/conversational support and automation can solve business and customer support problems Ability to provide credible technical leadership: shaping designs, reviewing work, setting standards, challenging assumptions and making recommendations informed by ServiceNow best practice Strong consultative and stakeholder management skills, including the ability to explain options, trade offs and recommendations clearly Ability to coach and develop others, using ServiceNow knowledge to help colleagues and stakeholders build capability Desirable Criteria JavaScript, web services, APIs and integrations Experience with Virtual Agent, Enhanced Chat, Live Chat, Employee Center/portals, Microsoft Teams channels or conversational fulfilment Experience with Active Directory, LDAP or SSO integration Knowledge of web applications, networks, protocols and email systems Familiarity with Agile methodologies We value transferable skills and real world experience as much as formal qualifications. Grades 6-9 Our benefits include: Generous employer contribution pension 29 days annual leave plus bank holidays, along with Christmas closure Ride to work and EV car scheme available The University of Manchester provides benefits and offers flexible and hybrid working arrangements. Applicants must demonstrate right to work in the UK, and this role is not eligible for Skilled Worker visa sponsorship.
ServiceNow Developer Location: London, Manchester and Ipswich Employment Type: Contract Security Clearance: Active SC Clearance Required About the Role We are looking for a talented and motivated ServiceNow Developer to join our growing team. You will be responsible for designing, developing, and implementing solutions on the ServiceNow platform across a range of modules, supporting our public sector and government clients. Given the sensitive nature of the environments you will be working in, candidates must hold an active Security Check (SC) clearance. You will work closely with business analysts, architects, and stakeholders to deliver high-quality ServiceNow solutions that drive efficiency, automation, and improved service delivery across the organisation. Key Responsibilities Design, develop, configure, and maintain ServiceNow solutions across key modules including ITSM, ITOM, HRSD, SecOps, GRC, and CSM. Develop custom applications, workflows, UI policies, business rules, client scripts, and script includes using JavaScript and the ServiceNow platform APIs. Implement and configure ServiceNow integrations with third party systems using REST, SOAP, and MID Server. Translate business and technical requirements into scalable, best practice ServiceNow solutions. Participate in all phases of the software development lifecycle (SDLC), including design, development, testing, deployment, and post implementation support. Conduct code reviews and ensure adherence to ServiceNow development standards and best practices. Support the administration, patching, and upgrade of ServiceNow instances across development, test, and production environments. Collaborate with architects to design solutions aligned with the ServiceNow platform roadmap and organisational strategy. Produce clear technical documentation, including design specifications, test plans, and runbooks. Provide third line support for ServiceNow related incidents, problems, and change requests. Work within secure government or public sector environments, adhering to strict data handling and security protocols. Required Skills & Experience Proven experience (3+ years) as a ServiceNow Developer with hands on platform development across multiple modules. Strong proficiency in ServiceNow scripting: JavaScript, Glide API, business rules, client scripts, UI actions, script includes, and flow designer. Experience configuring and developing within ITSM modules (Incident, Problem, Change, Request, CMDB). Solid understanding of ServiceNow integration capabilities: REST/SOAP APIs, Integration Hub, and MID Server. Experience with ServiceNow update sets, ATF (Automated Test Framework), and instance cloning. Familiarity with ITIL v3/v4 processes and how they map to ServiceNow workflows. Strong problem solving skills, with the ability to diagnose and resolve complex platform issues. Experience working in Agile/Scrum delivery teams with tools such as Jira and Confluence. Excellent communication skills with the ability to engage technical and non technical stakeholders. Desirable Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD) or module specific certifications (ITSM, SecOps, GRC, HRSD). Experience with ServiceNow ITOM (Discovery, Service Mapping, Event Management) or SecOps (Security Incident Response, Vulnerability Response). Exposure to ServiceNow GRC (Governance, Risk & Compliance) or IRM modules within regulated or government environments. Experience working on HMG (His Majesty's Government) programmes or within UK public sector / defence organisations. Knowledge of DevOps practices including CI/CD pipelines, automated testing, and source control (Git). ITIL v4 Foundation certification or equivalent.
18/07/2026
Full time
ServiceNow Developer Location: London, Manchester and Ipswich Employment Type: Contract Security Clearance: Active SC Clearance Required About the Role We are looking for a talented and motivated ServiceNow Developer to join our growing team. You will be responsible for designing, developing, and implementing solutions on the ServiceNow platform across a range of modules, supporting our public sector and government clients. Given the sensitive nature of the environments you will be working in, candidates must hold an active Security Check (SC) clearance. You will work closely with business analysts, architects, and stakeholders to deliver high-quality ServiceNow solutions that drive efficiency, automation, and improved service delivery across the organisation. Key Responsibilities Design, develop, configure, and maintain ServiceNow solutions across key modules including ITSM, ITOM, HRSD, SecOps, GRC, and CSM. Develop custom applications, workflows, UI policies, business rules, client scripts, and script includes using JavaScript and the ServiceNow platform APIs. Implement and configure ServiceNow integrations with third party systems using REST, SOAP, and MID Server. Translate business and technical requirements into scalable, best practice ServiceNow solutions. Participate in all phases of the software development lifecycle (SDLC), including design, development, testing, deployment, and post implementation support. Conduct code reviews and ensure adherence to ServiceNow development standards and best practices. Support the administration, patching, and upgrade of ServiceNow instances across development, test, and production environments. Collaborate with architects to design solutions aligned with the ServiceNow platform roadmap and organisational strategy. Produce clear technical documentation, including design specifications, test plans, and runbooks. Provide third line support for ServiceNow related incidents, problems, and change requests. Work within secure government or public sector environments, adhering to strict data handling and security protocols. Required Skills & Experience Proven experience (3+ years) as a ServiceNow Developer with hands on platform development across multiple modules. Strong proficiency in ServiceNow scripting: JavaScript, Glide API, business rules, client scripts, UI actions, script includes, and flow designer. Experience configuring and developing within ITSM modules (Incident, Problem, Change, Request, CMDB). Solid understanding of ServiceNow integration capabilities: REST/SOAP APIs, Integration Hub, and MID Server. Experience with ServiceNow update sets, ATF (Automated Test Framework), and instance cloning. Familiarity with ITIL v3/v4 processes and how they map to ServiceNow workflows. Strong problem solving skills, with the ability to diagnose and resolve complex platform issues. Experience working in Agile/Scrum delivery teams with tools such as Jira and Confluence. Excellent communication skills with the ability to engage technical and non technical stakeholders. Desirable Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD) or module specific certifications (ITSM, SecOps, GRC, HRSD). Experience with ServiceNow ITOM (Discovery, Service Mapping, Event Management) or SecOps (Security Incident Response, Vulnerability Response). Exposure to ServiceNow GRC (Governance, Risk & Compliance) or IRM modules within regulated or government environments. Experience working on HMG (His Majesty's Government) programmes or within UK public sector / defence organisations. Knowledge of DevOps practices including CI/CD pipelines, automated testing, and source control (Git). ITIL v4 Foundation certification or equivalent.
Job Description: ServiceNow Developer (Associate Level) Overview We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules , and a proven ability to deliver high-quality solutions in a regulated or public sector environment. Key Responsibilities ServiceNow Development & Delivery Analyse business requirements and translate them into scalable ServiceNow solutions Configure and customise ServiceNow applications in line with best practices Develop Proof of Concepts (POCs) to validate solutions prior to deployment Implement new modules, platform enhancements, and architectural changes Design and build integrations with third-party systems where required Process Optimisation & Automation Identify opportunities to streamline and automate workflows Deliver solutions that improve operational efficiency and user experience Support innovation using ServiceNow capabilities, including Now Assist features Quality & Standards Collaborate closely with QA teams to ensure robust, high-quality deliverables Follow ServiceNow coding standards, design principles, and community guidelines Ensure solutions are scalable, secure, and aligned with long-term platform strategy Stakeholder Collaboration Work within Agile frameworks (Scrum, PI planning) to deliver iterative improvements Engage with technical and non-technical stakeholders to gather and refine requirements Communicate effectively across teams to ensure alignment and successful delivery Reporting & Insights Develop dashboards and reporting capabilities within ServiceNow Provide insights to support operational decision-making and performance tracking Required Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector or regulated environments Solid understanding of Agile methodologies and delivery frameworks Strong communication and stakeholder management skills Desirable Skills Experience with ServiceNow integrations and advanced platform features Broader module exposure beyond ITSM/CSM Agile certifications or formal training (e.g. Scrum) Qualifications & Certifications Relevant ServiceNow certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) CIS-ITSM / CIS-CSM (preferred) Additional certifications are advantageous Location & Travel Hybrid working model Travel to client offices in London, Leeds, and Exeter as required Quarterly PI planning sessions Occasional in-person workshops Some overnight stays may be required Travel and expenses are not billable
17/07/2026
Contractor
Job Description: ServiceNow Developer (Associate Level) Overview We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules , and a proven ability to deliver high-quality solutions in a regulated or public sector environment. Key Responsibilities ServiceNow Development & Delivery Analyse business requirements and translate them into scalable ServiceNow solutions Configure and customise ServiceNow applications in line with best practices Develop Proof of Concepts (POCs) to validate solutions prior to deployment Implement new modules, platform enhancements, and architectural changes Design and build integrations with third-party systems where required Process Optimisation & Automation Identify opportunities to streamline and automate workflows Deliver solutions that improve operational efficiency and user experience Support innovation using ServiceNow capabilities, including Now Assist features Quality & Standards Collaborate closely with QA teams to ensure robust, high-quality deliverables Follow ServiceNow coding standards, design principles, and community guidelines Ensure solutions are scalable, secure, and aligned with long-term platform strategy Stakeholder Collaboration Work within Agile frameworks (Scrum, PI planning) to deliver iterative improvements Engage with technical and non-technical stakeholders to gather and refine requirements Communicate effectively across teams to ensure alignment and successful delivery Reporting & Insights Develop dashboards and reporting capabilities within ServiceNow Provide insights to support operational decision-making and performance tracking Required Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector or regulated environments Solid understanding of Agile methodologies and delivery frameworks Strong communication and stakeholder management skills Desirable Skills Experience with ServiceNow integrations and advanced platform features Broader module exposure beyond ITSM/CSM Agile certifications or formal training (e.g. Scrum) Qualifications & Certifications Relevant ServiceNow certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) CIS-ITSM / CIS-CSM (preferred) Additional certifications are advantageous Location & Travel Hybrid working model Travel to client offices in London, Leeds, and Exeter as required Quarterly PI planning sessions Occasional in-person workshops Some overnight stays may be required Travel and expenses are not billable
We're looking for an expert level Technical Architect to join one of our high-impact teams inside Citi's CTO organisation. You'll sit within Developer Enablement, a group focused on innovation, developer platforms and internal tools used across the bank, where we experiment and ship fast, like a startup inside a global bank. Our mission is to drive productivity by streamlining/automating processes & make the best tools available for our 30k engineers. At Citi's scale saving tens of minutes per day, equates to £10,000,000s of savings. We believe happy engineers make the best engineers and are a technology managed department. Opportunities in CTO There are many exciting opportunities for you in and around our SDLC and the automation journey we are on. Initially we are looking for a strong, hands on technical architect for our strategic Release automation platform (Release on Demand) but we support opportunities to extend your sphere of influence across various related up and downstream platforms which is highly encouraged. Release on Demand (RoD) RoD is our strategic release management platform and the primary focus of this role. Built internally approximately three years ago, the platform has quickly become our strategic release generation and deployment tool used across all lines of business. Last year it generated 60k releases and automated the deployment of approximately 75% of them. We expect its user base and release volume to double again this year as the enterprise's drive to automated and strategic tooling continues. RoD is more than a release tool - it is a codified governance engine, embedding compliance controls, SDLC guardrails, and DORA best practices directly into the delivery pipeline. It enables teams to move quickly whilst maintaining quality gates to ensure the correct SDLC and procedural requirements of the firm are upheld. As the platform's footprint grows rapidly, so does its architectural complexity - and the need for a world-class architect to ensure it scales with confidence. The platform is a cornerstone of automated governance within the SDLC and software delivery space. There are many ongoing initiatives to support further SDLC automations, and the wider team is expanding. We need a highly skilled architect to ensure the platform's solidity, availability, and continued evolution. SDLC Automation is a greenfield initiative that builds on the success we've had in automating the SDLC and takes it further. This blue-sky project looks at ways we can greatly improve the SDLC process at Citi. The use of Artificial Intelligence is planned to further automate and remove manual human-led processes that add toil to the SDLC process. Your architectural thinking will help shape both initiatives. Why you'll love working here You get to work in the engineering focused part of the bank, the Chief Technology Office, building tools for other engineers You'll work and lead small, agile team, in an organisation led by technologists and use the latest AI tooling to complete your work. You'll impact the daily experience of tens of thousands of engineers at one of the largest engineering organisations in the world. Our culture runs on engineering craftsmanship. Leadership here actually understands what that means. We're proving what's possible inside a large organisation, and that means navigating some legacy alongside building the future. If you want everything perfect on day one, this isn't the right fit. If you want to help us get there, keep reading. The team is distributed across Belfast, Canada & London. You'll work closely with engineers across time zones and partner directly with product and platform leadership. What you will do Own the Architecture. You are the technical authority for the RoD platform. That means defining, documenting, and evolving the platform's architecture - from service boundaries and data models to event topology and deployment patterns. You ensure the platform is built to last and built to scale. Drive Scalability & Reliability. Lead the engineering effort to make RoD elastically scalable and enterprise-grade reliable. Design for high availability, graceful degradation, and zero-downtime deployments. Define SLOs, own the SRE practice for the platform, and be accountable when things need fixing. Define the Observability Strategy. Establish a comprehensive observability framework - distributed tracing, structured logging, metrics, dashboards, and alerting. The platform must be fully understood at all times. You will set the standard and ensure the team can operate with confidence. Establish End-to-End Testing. Design and champion a robust E2E testing strategy across the platform. From contract testing at service boundaries to full integration and regression suites, you will ensure the team can ship with confidence and catch regressions before they reach production. Lead Event-Driven Architecture. Evolve RoD's event-driven backbone - designing resilient, decoupled event flows. Ensure the platform's asynchronous patterns are well-governed, observable, and capable of supporting the firm's growing automation ambitions. Shape the Technical Roadmap. You'll have a real voice in our architecture and technical roadmap. You'll work directly with the product owner to make sure we're building the right things, in the right order, for the right reasons - translating business and compliance requirements into sound architectural decisions and prioritising technical debt appropriately. Make the team better. Thoughtful architectural reviews. Mentoring engineers. Unblocking people when they're stuck. Sharing what you know. Your success here is tied to the team's success, not just your own output. Stay ahead of GenAI. This space moves fast. We need someone who follows it seriously, brings new ideas back to the team, and actively applies what they're learning to the products we build. If you've been experimenting with new models, new tooling, or new patterns - that's exactly the kind of thinking we want in the room. Communicate like it matters. We're distributed across three continents. Clear, direct, proactive communication isn't a soft skill here. It's how the work gets done. You'll model it. What you should have Selection of tools and capabilities required across our platforms. We value multi-disciplined polyglot engineers but also understand and support the need for specialisms too across the wider department. Proven track record as a hands on Technical Architect or Principal Engineer on production-grade, high-traffic platforms Deep expertise in enterprise architecture patterns - microservices, event-driven systems, distributed systems design Hands on experience with event driven architecture and message queuing systems, particularly Apache Kafka Strong server side engineering skills: Kotlin is our primary development language. Designing, building and consuming domain specific RESTful services & APIs Proficiency with relational and/or NoSQL databases: PostgreSQL, MongoDB or Couchbase Demonstrated SRE or platform engineering experience - SLOs, incident management, reliability engineering at scale Experience defining and implementing observability strategies: distributed tracing, structured logging, metrics and alerting Proven experience leading technical projects and mentoring engineers Highly Desirable skills Experience with SDLC tooling, release management platforms, or CI/CD pipeline architecture Familiarity with ServiceNow integrations or ITSM workflow automation Contract first API design, such as OpenAPI / Swagger Understanding of containerisation (Docker) and orchestration (Kubernetes) Familiarity with CI/CD tools and automated deployments: Tekton, Harness or equivalent Familiarity with automated governance, compliance as code, or policy as code approaches SRE/DevOps - experience with scalability & observability at enterprise scale Comfortable collaborating with product, design, and UI engineers, product managers, and other stakeholders to understand requirements and deliver robust platform solutions AI experience is highly desirable but not mandatory Tools you'll use (depending on role) Server: Kotlin, Java, Spring Boot, http4k, ktor, PostgreSQL, MongoDB, Apache Kafka, Docker, Kubernetes, Helm, Tekton, Harness Infra: OpenShift, Tekton, Harness Mac or PC - It's up to you. Access to time saving AI tools such as GitHub Copilot, Cognition.ai's Devin and Claude Code What we'll provide you This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends EEO Statement Citi is an equal opportunity employer . click apply for full job details
07/07/2026
Full time
We're looking for an expert level Technical Architect to join one of our high-impact teams inside Citi's CTO organisation. You'll sit within Developer Enablement, a group focused on innovation, developer platforms and internal tools used across the bank, where we experiment and ship fast, like a startup inside a global bank. Our mission is to drive productivity by streamlining/automating processes & make the best tools available for our 30k engineers. At Citi's scale saving tens of minutes per day, equates to £10,000,000s of savings. We believe happy engineers make the best engineers and are a technology managed department. Opportunities in CTO There are many exciting opportunities for you in and around our SDLC and the automation journey we are on. Initially we are looking for a strong, hands on technical architect for our strategic Release automation platform (Release on Demand) but we support opportunities to extend your sphere of influence across various related up and downstream platforms which is highly encouraged. Release on Demand (RoD) RoD is our strategic release management platform and the primary focus of this role. Built internally approximately three years ago, the platform has quickly become our strategic release generation and deployment tool used across all lines of business. Last year it generated 60k releases and automated the deployment of approximately 75% of them. We expect its user base and release volume to double again this year as the enterprise's drive to automated and strategic tooling continues. RoD is more than a release tool - it is a codified governance engine, embedding compliance controls, SDLC guardrails, and DORA best practices directly into the delivery pipeline. It enables teams to move quickly whilst maintaining quality gates to ensure the correct SDLC and procedural requirements of the firm are upheld. As the platform's footprint grows rapidly, so does its architectural complexity - and the need for a world-class architect to ensure it scales with confidence. The platform is a cornerstone of automated governance within the SDLC and software delivery space. There are many ongoing initiatives to support further SDLC automations, and the wider team is expanding. We need a highly skilled architect to ensure the platform's solidity, availability, and continued evolution. SDLC Automation is a greenfield initiative that builds on the success we've had in automating the SDLC and takes it further. This blue-sky project looks at ways we can greatly improve the SDLC process at Citi. The use of Artificial Intelligence is planned to further automate and remove manual human-led processes that add toil to the SDLC process. Your architectural thinking will help shape both initiatives. Why you'll love working here You get to work in the engineering focused part of the bank, the Chief Technology Office, building tools for other engineers You'll work and lead small, agile team, in an organisation led by technologists and use the latest AI tooling to complete your work. You'll impact the daily experience of tens of thousands of engineers at one of the largest engineering organisations in the world. Our culture runs on engineering craftsmanship. Leadership here actually understands what that means. We're proving what's possible inside a large organisation, and that means navigating some legacy alongside building the future. If you want everything perfect on day one, this isn't the right fit. If you want to help us get there, keep reading. The team is distributed across Belfast, Canada & London. You'll work closely with engineers across time zones and partner directly with product and platform leadership. What you will do Own the Architecture. You are the technical authority for the RoD platform. That means defining, documenting, and evolving the platform's architecture - from service boundaries and data models to event topology and deployment patterns. You ensure the platform is built to last and built to scale. Drive Scalability & Reliability. Lead the engineering effort to make RoD elastically scalable and enterprise-grade reliable. Design for high availability, graceful degradation, and zero-downtime deployments. Define SLOs, own the SRE practice for the platform, and be accountable when things need fixing. Define the Observability Strategy. Establish a comprehensive observability framework - distributed tracing, structured logging, metrics, dashboards, and alerting. The platform must be fully understood at all times. You will set the standard and ensure the team can operate with confidence. Establish End-to-End Testing. Design and champion a robust E2E testing strategy across the platform. From contract testing at service boundaries to full integration and regression suites, you will ensure the team can ship with confidence and catch regressions before they reach production. Lead Event-Driven Architecture. Evolve RoD's event-driven backbone - designing resilient, decoupled event flows. Ensure the platform's asynchronous patterns are well-governed, observable, and capable of supporting the firm's growing automation ambitions. Shape the Technical Roadmap. You'll have a real voice in our architecture and technical roadmap. You'll work directly with the product owner to make sure we're building the right things, in the right order, for the right reasons - translating business and compliance requirements into sound architectural decisions and prioritising technical debt appropriately. Make the team better. Thoughtful architectural reviews. Mentoring engineers. Unblocking people when they're stuck. Sharing what you know. Your success here is tied to the team's success, not just your own output. Stay ahead of GenAI. This space moves fast. We need someone who follows it seriously, brings new ideas back to the team, and actively applies what they're learning to the products we build. If you've been experimenting with new models, new tooling, or new patterns - that's exactly the kind of thinking we want in the room. Communicate like it matters. We're distributed across three continents. Clear, direct, proactive communication isn't a soft skill here. It's how the work gets done. You'll model it. What you should have Selection of tools and capabilities required across our platforms. We value multi-disciplined polyglot engineers but also understand and support the need for specialisms too across the wider department. Proven track record as a hands on Technical Architect or Principal Engineer on production-grade, high-traffic platforms Deep expertise in enterprise architecture patterns - microservices, event-driven systems, distributed systems design Hands on experience with event driven architecture and message queuing systems, particularly Apache Kafka Strong server side engineering skills: Kotlin is our primary development language. Designing, building and consuming domain specific RESTful services & APIs Proficiency with relational and/or NoSQL databases: PostgreSQL, MongoDB or Couchbase Demonstrated SRE or platform engineering experience - SLOs, incident management, reliability engineering at scale Experience defining and implementing observability strategies: distributed tracing, structured logging, metrics and alerting Proven experience leading technical projects and mentoring engineers Highly Desirable skills Experience with SDLC tooling, release management platforms, or CI/CD pipeline architecture Familiarity with ServiceNow integrations or ITSM workflow automation Contract first API design, such as OpenAPI / Swagger Understanding of containerisation (Docker) and orchestration (Kubernetes) Familiarity with CI/CD tools and automated deployments: Tekton, Harness or equivalent Familiarity with automated governance, compliance as code, or policy as code approaches SRE/DevOps - experience with scalability & observability at enterprise scale Comfortable collaborating with product, design, and UI engineers, product managers, and other stakeholders to understand requirements and deliver robust platform solutions AI experience is highly desirable but not mandatory Tools you'll use (depending on role) Server: Kotlin, Java, Spring Boot, http4k, ktor, PostgreSQL, MongoDB, Apache Kafka, Docker, Kubernetes, Helm, Tekton, Harness Infra: OpenShift, Tekton, Harness Mac or PC - It's up to you. Access to time saving AI tools such as GitHub Copilot, Cognition.ai's Devin and Claude Code What we'll provide you This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends EEO Statement Citi is an equal opportunity employer . click apply for full job details
Developer Enablement, Technical Architect - Release on Demand (SVP)Applyremote type: Hybridlocations: London United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: We're looking for an expert level Technical Architect to join one of our high-impact teams inside Citi's CTO organisation. You'll sit within Developer Enablement, a group focused on innovation, developer platforms and internal tools used across the bank, where we experiment and ship fast, like a startup inside a global bank. Our mission is to drive productivity by streamlining/automating processes & make the best tools available for our 30k engineers. At Citi's scale saving tens of minutes per day, equates to £10,000,000s of savings.We believe happy engineers make the best engineers and are a technology managed department. Opportunities in CTO There are many exciting opportunities for you in and around our SDLC and the automation journey we are on. Initially we are looking for a strong, hands on technical architect for our strategic Release automation platform (Release on Demand) but we support opportunities to extend your sphere of influence across various related up and downstream platforms which is highly encouraged. Release on Demand (RoD) is our strategic release management platform and the primary focus of this role. Built internally approximately three years ago, the platform has quickly become our strategic release generation and deployment tool used across all lines of business. Last year it generated 60k releases and automated the deployment of approximately 75% of them. We expect its user base and release volume to doubling again this year such is the enterprise's drive to automated and strategic tooling.RoD is more than a release tool - it is a codified governance engine, embedding compliance controls, SDLC guardrails, and DORA best practices directly into the delivery pipeline. It enables teams to move quickly whilst maintaining quality gates to ensure the correct SDLC and procedural requirements of the firm are upheld. As the platform's footprint grows rapidly, so does its architectural complexity - and the need for a world-class architect to ensure it scales with confidence.The platform is a cornerstone of automated governance within the SDLC and software delivery space. There are many ongoing initiatives to support further SDLC automations, and the wider team is expanding. We need a highly skilled architect to ensure the platform's solidity, availability, and continued evolution. SDLC Automation is a greenfield initiative that builds on the success we've had in automating the SDLC and takes it further. This blue-sky project looks at ways we can greatly improve the SDLC process at Citi. The use of Artificial Intelligence is planned to further automate and remove manual human-led processes that add toil to the SDLC process. Your architectural thinking will help shape both initiatives Why you'll love working here: You get to work in the engineering focused part of the bank, the Chief Technology Office, building tools for other engineers You'll work and lead small, agile team, in an organisation led by technologists and use the latest AI tooling to complete your work. You'll impact the daily experience of tens of thousands of engineers at one of the largest engineering organisations in the world. Our culture runs on engineering craftsmanship. Leadership here actually understands what that means. We're proving what's possible inside a large organisation, and that means navigating some legacy alongside building the future. If you want everything perfect on day one, this isn't the right fit. If you want to help us get there, keep reading. The team is distributed across Belfast, Canada & London. You'll work closely with engineers across time zones and partner directly with product and platform leadership. What you will do Own the Architecture. You are the technical authority for the RoD platform. That means defining, documenting, and evolving the platform's architecture - from service boundaries and data models to event topology and deployment patterns. You ensure the platform is built to last and built to scale. Drive Scalability & Reliability. Lead the engineering effort to make RoD elastically scalable and enterprise-grade reliable. Design for high availability, graceful degradation, and zero-downtime deployments. Define SLOs, own the SRE practice for the platform, and be accountable when things need fixing. Define the Observability Strategy. Establish a comprehensive observability framework - distributed tracing, structured logging, metrics, dashboards, and alerting. The platform must be fully understood at all times. You will set the standard and ensure the team can operate with confidence. Establish End-to-End Testing. Design and champion a robust E2E testing strategy across the platform. From contract testing at service boundaries to full integration and regression suites, you will ensure the team can ship with confidence and catch regressions before they reach production. Lead Event-Driven Architecture. Evolve RoD's event-driven backbone - designing resilient, decoupled event flows. Ensure the platform's asynchronous patterns are well-governed, observable, and capable of supporting the firm's growing automation ambitions. Shape the Technical Roadmap. You'll have a real voice in our architecture and technical roadmap. You'll work directly with the product owner to make sure we're building the right things, in the right order, for the right reasons - translating business and compliance requirements into sound architectural decisions and prioritising technical debt appropriately. Make the team better. Thoughtful architectural reviews. Mentoring engineers. Unblocking people when they're stuck. Sharing what you know. Your success here is tied to the team's success, not just your own output. Stay ahead of GenAI. This space moves fast. We need someone who follows it seriously, brings new ideas back to the team, and actively applies what they're learning to the products we build. If you've been experimenting with new models, new tooling, or new patterns - that's exactly the kind of thinking we want in the room. Communicate like it matters. We're distributed across three continents. Clear, direct, proactive communication isn't a soft skill here. It's how the work gets done. You'll model it. What you should have: A selection of the tools and capabilities required across our platforms. We value multi-disciplined polyglot engineers but also understand and support the need for specialisms too across the wider department. Proven track record as a hands on Technical Architect or Principal Engineer on production-grade, high-traffic platforms Deep expertise in enterprise architecture patterns - microservices, event-driven systems, distributed systems design Hands-on experience with event-driven architecture and message queuing systems, particularly Apache Kafka Strong server-side engineering skills: Kotlin Is our primary development language. Designing, building and consuming domain specific RESTful services & APIs Proficiency with relational and/or NoSQL databases: PostgreSQL, MongoDB or Couchbase Demonstrated SRE or platform engineering experience - SLOs, incident management, reliability engineering at scale Experience defining and implementing observability strategies: distributed tracing, structured logging, metrics and alerting Proven experience leading technical projects and mentoring engineers Highly Desirable skills Experience with SDLC tooling, release management platforms, or CI/CD pipeline architecture Familiarity with ServiceNow integrations or ITSM workflow automation Contract-first API design, such as OpenAPI / Swagger Understanding of containerisation (Docker) and orchestration (Kubernetes) Familiarity with CI/CD tools and automated deployments: Tekton, Harness or equivalent Familiarity with automated governance, compliance-as-code, or policy-as-code approaches SRE/DevOps - experience with scalability & observability at enterprise scale Comfortable collaborating with product, design, and UI engineers, product managers, and other stakeholders to understand requirements and deliver robust platform solutions AI experience is highly desirable but not mandatory Tools you'll use (depending on role) Server: Kotlin, Java, Spring Boot, http4k, ktor, PostgreSQL, MongoDB, Apache Kafka, Docker, Kubernetes, Helm, Tekton, Harness Infra: OpenShift, Tekton, Harness Mac or PC - It's up to you. Access to time-saving AI tools such as GitHub Copilot, Cognition.ai's Devin and Claude Code What we'll provide you This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career.By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friendsVisit our Global Benefits page to learn more.Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
07/07/2026
Full time
Developer Enablement, Technical Architect - Release on Demand (SVP)Applyremote type: Hybridlocations: London United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: We're looking for an expert level Technical Architect to join one of our high-impact teams inside Citi's CTO organisation. You'll sit within Developer Enablement, a group focused on innovation, developer platforms and internal tools used across the bank, where we experiment and ship fast, like a startup inside a global bank. Our mission is to drive productivity by streamlining/automating processes & make the best tools available for our 30k engineers. At Citi's scale saving tens of minutes per day, equates to £10,000,000s of savings.We believe happy engineers make the best engineers and are a technology managed department. Opportunities in CTO There are many exciting opportunities for you in and around our SDLC and the automation journey we are on. Initially we are looking for a strong, hands on technical architect for our strategic Release automation platform (Release on Demand) but we support opportunities to extend your sphere of influence across various related up and downstream platforms which is highly encouraged. Release on Demand (RoD) is our strategic release management platform and the primary focus of this role. Built internally approximately three years ago, the platform has quickly become our strategic release generation and deployment tool used across all lines of business. Last year it generated 60k releases and automated the deployment of approximately 75% of them. We expect its user base and release volume to doubling again this year such is the enterprise's drive to automated and strategic tooling.RoD is more than a release tool - it is a codified governance engine, embedding compliance controls, SDLC guardrails, and DORA best practices directly into the delivery pipeline. It enables teams to move quickly whilst maintaining quality gates to ensure the correct SDLC and procedural requirements of the firm are upheld. As the platform's footprint grows rapidly, so does its architectural complexity - and the need for a world-class architect to ensure it scales with confidence.The platform is a cornerstone of automated governance within the SDLC and software delivery space. There are many ongoing initiatives to support further SDLC automations, and the wider team is expanding. We need a highly skilled architect to ensure the platform's solidity, availability, and continued evolution. SDLC Automation is a greenfield initiative that builds on the success we've had in automating the SDLC and takes it further. This blue-sky project looks at ways we can greatly improve the SDLC process at Citi. The use of Artificial Intelligence is planned to further automate and remove manual human-led processes that add toil to the SDLC process. Your architectural thinking will help shape both initiatives Why you'll love working here: You get to work in the engineering focused part of the bank, the Chief Technology Office, building tools for other engineers You'll work and lead small, agile team, in an organisation led by technologists and use the latest AI tooling to complete your work. You'll impact the daily experience of tens of thousands of engineers at one of the largest engineering organisations in the world. Our culture runs on engineering craftsmanship. Leadership here actually understands what that means. We're proving what's possible inside a large organisation, and that means navigating some legacy alongside building the future. If you want everything perfect on day one, this isn't the right fit. If you want to help us get there, keep reading. The team is distributed across Belfast, Canada & London. You'll work closely with engineers across time zones and partner directly with product and platform leadership. What you will do Own the Architecture. You are the technical authority for the RoD platform. That means defining, documenting, and evolving the platform's architecture - from service boundaries and data models to event topology and deployment patterns. You ensure the platform is built to last and built to scale. Drive Scalability & Reliability. Lead the engineering effort to make RoD elastically scalable and enterprise-grade reliable. Design for high availability, graceful degradation, and zero-downtime deployments. Define SLOs, own the SRE practice for the platform, and be accountable when things need fixing. Define the Observability Strategy. Establish a comprehensive observability framework - distributed tracing, structured logging, metrics, dashboards, and alerting. The platform must be fully understood at all times. You will set the standard and ensure the team can operate with confidence. Establish End-to-End Testing. Design and champion a robust E2E testing strategy across the platform. From contract testing at service boundaries to full integration and regression suites, you will ensure the team can ship with confidence and catch regressions before they reach production. Lead Event-Driven Architecture. Evolve RoD's event-driven backbone - designing resilient, decoupled event flows. Ensure the platform's asynchronous patterns are well-governed, observable, and capable of supporting the firm's growing automation ambitions. Shape the Technical Roadmap. You'll have a real voice in our architecture and technical roadmap. You'll work directly with the product owner to make sure we're building the right things, in the right order, for the right reasons - translating business and compliance requirements into sound architectural decisions and prioritising technical debt appropriately. Make the team better. Thoughtful architectural reviews. Mentoring engineers. Unblocking people when they're stuck. Sharing what you know. Your success here is tied to the team's success, not just your own output. Stay ahead of GenAI. This space moves fast. We need someone who follows it seriously, brings new ideas back to the team, and actively applies what they're learning to the products we build. If you've been experimenting with new models, new tooling, or new patterns - that's exactly the kind of thinking we want in the room. Communicate like it matters. We're distributed across three continents. Clear, direct, proactive communication isn't a soft skill here. It's how the work gets done. You'll model it. What you should have: A selection of the tools and capabilities required across our platforms. We value multi-disciplined polyglot engineers but also understand and support the need for specialisms too across the wider department. Proven track record as a hands on Technical Architect or Principal Engineer on production-grade, high-traffic platforms Deep expertise in enterprise architecture patterns - microservices, event-driven systems, distributed systems design Hands-on experience with event-driven architecture and message queuing systems, particularly Apache Kafka Strong server-side engineering skills: Kotlin Is our primary development language. Designing, building and consuming domain specific RESTful services & APIs Proficiency with relational and/or NoSQL databases: PostgreSQL, MongoDB or Couchbase Demonstrated SRE or platform engineering experience - SLOs, incident management, reliability engineering at scale Experience defining and implementing observability strategies: distributed tracing, structured logging, metrics and alerting Proven experience leading technical projects and mentoring engineers Highly Desirable skills Experience with SDLC tooling, release management platforms, or CI/CD pipeline architecture Familiarity with ServiceNow integrations or ITSM workflow automation Contract-first API design, such as OpenAPI / Swagger Understanding of containerisation (Docker) and orchestration (Kubernetes) Familiarity with CI/CD tools and automated deployments: Tekton, Harness or equivalent Familiarity with automated governance, compliance-as-code, or policy-as-code approaches SRE/DevOps - experience with scalability & observability at enterprise scale Comfortable collaborating with product, design, and UI engineers, product managers, and other stakeholders to understand requirements and deliver robust platform solutions AI experience is highly desirable but not mandatory Tools you'll use (depending on role) Server: Kotlin, Java, Spring Boot, http4k, ktor, PostgreSQL, MongoDB, Apache Kafka, Docker, Kubernetes, Helm, Tekton, Harness Infra: OpenShift, Tekton, Harness Mac or PC - It's up to you. Access to time-saving AI tools such as GitHub Copilot, Cognition.ai's Devin and Claude Code What we'll provide you This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career.By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friendsVisit our Global Benefits page to learn more.Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
About Sportradar Sportradar is a trailblazer in global sports technology, where your skills will enhance the creation of immersive experiences for sports fans and bettors worldwide. Established in 2001, Sportradar operates at the intersection of the sports, media, and betting industries, delivering top-tier technology solutions to sports federations, media companies, consumer platform and betting operators to drive business growth. Partnered with prestigious organizations such as the NBA, ATP, NHL, MLB, NASCAR, FIFA, UEFA, Bundesliga, AFC and Conmebol, we cover nearly a million events annually across all major sports. As part of our team, you'll leverage our extensive industry relationships and expertise to innovate and elevate the sports fan experience. Moreover, through our Integrity Services division, you'll contribute to promoting an integrity-driven environment that safeguards the sports industry. If you're ready to embrace a pivotal role in transforming the sports industry and reimagining the sports fan experience, explore our exciting career opportunities at Sportradar. Job Description OVERVIEW You will become a key member of a cross-functional global team which supports corporate infrastructure and product engineering. Sportradar is focusing heavily on automation, self-service, and high availability services. Therefore, we are searching for a new team member who drives technical excellence vital for our application and infrastructure evolution. The Senior Application Engineer is responsible for driving forward our ServiceNow implementation programme. The role covers configuration, workflow management, and custom development on the platform, as well as working with business stakeholders to understand requirements and transition them into scalable, secure, and maintainable solutions. THE CHALLENGE Help to develop and maintain our ServiceNow environment, becoming the in-house Subject Matter Expert. Identify new integrations and automation opportunities to increase collaboration between enterprise applications using Flow Designer, Integration Hub, and API standards. Assist with documentation of the current environment, ensuring that articles are kept up to date and relevant. Provide mentoring for colleagues through in role training to help develop skills across the team. Ensure that our services are available and functional according to SLAs by being part of an on duty team. YOUR PROFILE Strong platform knowledge: Deep understanding of ServiceNow architecture, core modules (ITSM, ITOM, CSM, etc), configuration, and custom app development. Integration and automation experience: Skilled in connecting ServiceNow with other enterprise systems using Flow Designer and IntegrationHub. Process and best practice knowledge: Understanding of ITIL, Agile, and DevOps principles, including CI/CD and automated testing for ServiceNow. Analytical and problem solving ability: Skilled at diagnosing issues, identifying root causes, and translating business needs into effective solutions. Communication and leadership: Able to collaborate across teams, mentor junior developers, and maintain clear documentation and development standards. Relevant certifications: ServiceNow CSA and CAD required; module specific certifications (ITSM, ITOM, CSM, etc) highly desirable. Minimum 3-5 years of hands on ServiceNow development experience. Bachelor's degree in Computer Science or equivalent experience. Good written and spoken business English. Team player with a positive mindset and a can do attitude. OUR OFFER Be part of a highly motivated, innovative, and dynamic global team. Hybrid work environment with flexibility. Continuous learning and certification support for ServiceNow and related technologies. Work with state of the art tools and frameworks. Inclusive and collaborative culture with regular team activities. Opportunities for career growth and personal development. We do not expect you to have knowledge of all these technologies, but hope you want to learn! It is important what competence you have, but just as important is who you are as a person. At Sportradar, you want to work in teams, so it is important that you have good collaboration skills and want to be a team player. You are eager and take a stand, and have no problem taking the initiative if you see that something can be done differently or made more efficient. You are hungry to learn and have a positive attitude. Do you recognize yourself in this? Then we want to get to know you better! EEO Statement Sportradar is an Equal Opportunity Employer. We are committed to encouraging diversity within our teams. All qualified applicants will receive consideration without regard to age, gender, race, religion, ethnicity, disability status, or any other protected characteristic.
04/07/2026
Full time
About Sportradar Sportradar is a trailblazer in global sports technology, where your skills will enhance the creation of immersive experiences for sports fans and bettors worldwide. Established in 2001, Sportradar operates at the intersection of the sports, media, and betting industries, delivering top-tier technology solutions to sports federations, media companies, consumer platform and betting operators to drive business growth. Partnered with prestigious organizations such as the NBA, ATP, NHL, MLB, NASCAR, FIFA, UEFA, Bundesliga, AFC and Conmebol, we cover nearly a million events annually across all major sports. As part of our team, you'll leverage our extensive industry relationships and expertise to innovate and elevate the sports fan experience. Moreover, through our Integrity Services division, you'll contribute to promoting an integrity-driven environment that safeguards the sports industry. If you're ready to embrace a pivotal role in transforming the sports industry and reimagining the sports fan experience, explore our exciting career opportunities at Sportradar. Job Description OVERVIEW You will become a key member of a cross-functional global team which supports corporate infrastructure and product engineering. Sportradar is focusing heavily on automation, self-service, and high availability services. Therefore, we are searching for a new team member who drives technical excellence vital for our application and infrastructure evolution. The Senior Application Engineer is responsible for driving forward our ServiceNow implementation programme. The role covers configuration, workflow management, and custom development on the platform, as well as working with business stakeholders to understand requirements and transition them into scalable, secure, and maintainable solutions. THE CHALLENGE Help to develop and maintain our ServiceNow environment, becoming the in-house Subject Matter Expert. Identify new integrations and automation opportunities to increase collaboration between enterprise applications using Flow Designer, Integration Hub, and API standards. Assist with documentation of the current environment, ensuring that articles are kept up to date and relevant. Provide mentoring for colleagues through in role training to help develop skills across the team. Ensure that our services are available and functional according to SLAs by being part of an on duty team. YOUR PROFILE Strong platform knowledge: Deep understanding of ServiceNow architecture, core modules (ITSM, ITOM, CSM, etc), configuration, and custom app development. Integration and automation experience: Skilled in connecting ServiceNow with other enterprise systems using Flow Designer and IntegrationHub. Process and best practice knowledge: Understanding of ITIL, Agile, and DevOps principles, including CI/CD and automated testing for ServiceNow. Analytical and problem solving ability: Skilled at diagnosing issues, identifying root causes, and translating business needs into effective solutions. Communication and leadership: Able to collaborate across teams, mentor junior developers, and maintain clear documentation and development standards. Relevant certifications: ServiceNow CSA and CAD required; module specific certifications (ITSM, ITOM, CSM, etc) highly desirable. Minimum 3-5 years of hands on ServiceNow development experience. Bachelor's degree in Computer Science or equivalent experience. Good written and spoken business English. Team player with a positive mindset and a can do attitude. OUR OFFER Be part of a highly motivated, innovative, and dynamic global team. Hybrid work environment with flexibility. Continuous learning and certification support for ServiceNow and related technologies. Work with state of the art tools and frameworks. Inclusive and collaborative culture with regular team activities. Opportunities for career growth and personal development. We do not expect you to have knowledge of all these technologies, but hope you want to learn! It is important what competence you have, but just as important is who you are as a person. At Sportradar, you want to work in teams, so it is important that you have good collaboration skills and want to be a team player. You are eager and take a stand, and have no problem taking the initiative if you see that something can be done differently or made more efficient. You are hungry to learn and have a positive attitude. Do you recognize yourself in this? Then we want to get to know you better! EEO Statement Sportradar is an Equal Opportunity Employer. We are committed to encouraging diversity within our teams. All qualified applicants will receive consideration without regard to age, gender, race, religion, ethnicity, disability status, or any other protected characteristic.
