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IT Operations Manager
Samba
Samba is an AI-powered media intelligence company on a mission to give marketers the complete picture of their audiences. Our AI indexes media consumption across millions of smart TVs and 2.5 billion web pages, combining that data with third-party signals through the Samba Knowledge Graph, a map of the real interests, behaviors, and purchase intent of 1.5 billion user profiles globally. Brands, agencies, publishers, and platforms use Samba to make smarter decisions across every stage of the marketing funnel. About Samba TV Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. Position Summary We are seeking a highly skilled and motivated IT Operations Manager (IC) to serve as the West Coast site lead for our San Francisco and Los Angeles offices. This role is designed for an experienced IT professional who can independently manage the full scope of corporate IT at their assigned locations - from end-user support and device management to identity and access management, office infrastructure, and security compliance. The IT Operations Manager will serve as a subject matter expert across multiple IT disciplines without direct team management responsibilities, operating autonomously day-to-day with strategic direction from the VP of Technology Operations. You will be the single point of ownership for all things IT at your sites. If an employee needs a laptop on day one, a conference room AV system fixed, an Okta access issue resolved, or audit evidence gathered - that's you. This role is ideal for a versatile IT professional who thrives on variety, takes pride in full ownership, and wants to be the person who keeps an entire office running smoothly. Key Responsibilities System Administration & End-User Support Serve as the primary IT contact for all employees at assigned West Coast office locations Maintain, monitor, and manage IT infrastructure including end-user devices, office networks, SaaS services, and AV systems Troubleshoot and resolve hardware, software, and connectivity issues with a focus on rapid resolution and high system availability Manage IT helpdesk tickets, ensuring issues are prioritized, tracked, and resolved within SLA targets Build and maintain a local knowledge base and self-service resources to empower users and reduce repeat requests Device Management & Procurement Own the full device lifecycle: procurement, imaging, deployment, maintenance, and decommissioning for Mac and PC environments Manage MDM platforms (Jamf, Intune, or similar) including device enrollment, policy enforcement, app deployment, and compliance monitoring Coordinate hardware procurement with vendors, managing orders, inventory tracking, and asset management Oversee hardware and software asset management, maintaining accurate records and ensuring devices meet organizational standards Employee Onboarding & Offboarding Execute the full IT onboarding workflow for new hires: account creation, device provisioning, application access, and day one readiness Manage IT offboarding processes including account deactivation, access revocation, device collection, and data handling Continuously refine onboarding and offboarding workflows to improve efficiency and employee experience Collaborate with HR, Finance, and hiring managers to ensure seamless technology transitions Identity & Access Management Administer Okta (or equivalent IdP) including user provisioning, SSO configurations, MFA enforcement, and group/policy management Process access requests, role changes, and entitlement reviews in alignment with security policies Implement and maintain security measures across the identity stack, monitoring for vulnerabilities and responding to incidents Troubleshoot authentication and authorization issues across the SaaS application stack Office Infrastructure & AV Manage and maintain office network infrastructure including Wi Fi, switches, and local connectivity Own conference room AV systems: setup, maintenance, troubleshooting, and upgrades Coordinate with building management and ISPs for connectivity issues and office moves Ensure office technology environments are reliable, secure, and support hybrid work requirements Security & Compliance Participate in ISO audit processes including evidence gathering, controls documentation, and audit walkthroughs Enforce endpoint security policies through MDM and ensure devices meet compliance standards Support vulnerability management and patch compliance at the endpoint level Establish and maintain IT policies, procedures, and best practices to improve operational efficiency and security posture Escalate security incidents appropriately and assist with incident response as needed Vendor & Partner Management Engage with external vendors for hardware, software, and services procurement Manage vendor relationships to ensure quality service delivery and cost-effectiveness Oversee contract renewals, maintenance agreements, and software licensing Evaluate new tools and technologies that could improve IT service delivery at your sites Project Management & Cross Functional Support Lead and execute IT projects at your sites, including system upgrades, office buildouts, and technology rollouts Define project scope, timelines, deliverables, and resource requirements for site level initiatives Collaborate with other departments such as HR, Finance, and Operations to ensure alignment on technology needs and implementations Provide input into long term IT strategy and roadmap development based on site level observations and needs Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience 5+ years of experience in IT system administration, IT operations, or a similar multi discipline IT role Proven ability to independently manage corporate IT across multiple disciplines in a fast paced technology environment Strong hands on experience with macOS and Windows endpoint management in enterprise environments Proficiency with MDM platforms (Jamf, Intune, Kandji, or similar) including policy configuration, app deployment, and compliance enforcement Experience administering identity providers (Okta, Azure AD, or similar) including SSO, MFA, and user lifecycle management Working knowledge of networking fundamentals: Wi Fi, DNS, DHCP, VPNs, and basic firewall concepts Strong problem solving skills with the ability to work independently and manage multiple priorities simultaneously Excellent communication skills, with the ability to explain complex technical concepts to non technical stakeholders Preferred Qualifications Experience supporting technology teams in AdTech, MarTech, or data driven industries Relevant certifications (Apple Certified Support Professional, Jamf Certified, Okta Certified Professional, CompTIA, ITIL) Experience with IT service management tools (Jira Service Management, ServiceNow, Freshservice, or similar) Comfort with scripting and automation to streamline repetitive IT tasks (Bash, PowerShell, Python, or similar) Experience with AV/conference room technology setup and support Experience supporting distributed, international teams across multiple time zones Familiarity with cloud services (AWS, Azure, Google Cloud) in a supporting capacity Background scaling IT operations during rapid company growth phases Experience supporting ISO, SOC 2, or similar compliance frameworks in an IT capacity Knowledge of cybersecurity principles, including endpoint encryption, patch management, and data protection Cultural Fit Tenacious & Zealous: You take ownership of your sites and take pride in keeping everything running smoothly. No problem is someone else's problem. Courageous Voice: You advocate for the right technology decisions and raise concerns early, regardless of hierarchy. Simplify Complexity: You have the ability to manage complex IT environments but always seek the simplest, most maintainable solution. Fast Learner: Technology changes constantly and you stay current, adapting quickly to new tools and platforms. Humble & Grateful: No task is too small. You'll image a laptop, crawl under a desk to fix a cable, and present to leadership in the same day. Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details . click apply for full job details
27/07/2026
Full time
Samba is an AI-powered media intelligence company on a mission to give marketers the complete picture of their audiences. Our AI indexes media consumption across millions of smart TVs and 2.5 billion web pages, combining that data with third-party signals through the Samba Knowledge Graph, a map of the real interests, behaviors, and purchase intent of 1.5 billion user profiles globally. Brands, agencies, publishers, and platforms use Samba to make smarter decisions across every stage of the marketing funnel. About Samba TV Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. Position Summary We are seeking a highly skilled and motivated IT Operations Manager (IC) to serve as the West Coast site lead for our San Francisco and Los Angeles offices. This role is designed for an experienced IT professional who can independently manage the full scope of corporate IT at their assigned locations - from end-user support and device management to identity and access management, office infrastructure, and security compliance. The IT Operations Manager will serve as a subject matter expert across multiple IT disciplines without direct team management responsibilities, operating autonomously day-to-day with strategic direction from the VP of Technology Operations. You will be the single point of ownership for all things IT at your sites. If an employee needs a laptop on day one, a conference room AV system fixed, an Okta access issue resolved, or audit evidence gathered - that's you. This role is ideal for a versatile IT professional who thrives on variety, takes pride in full ownership, and wants to be the person who keeps an entire office running smoothly. Key Responsibilities System Administration & End-User Support Serve as the primary IT contact for all employees at assigned West Coast office locations Maintain, monitor, and manage IT infrastructure including end-user devices, office networks, SaaS services, and AV systems Troubleshoot and resolve hardware, software, and connectivity issues with a focus on rapid resolution and high system availability Manage IT helpdesk tickets, ensuring issues are prioritized, tracked, and resolved within SLA targets Build and maintain a local knowledge base and self-service resources to empower users and reduce repeat requests Device Management & Procurement Own the full device lifecycle: procurement, imaging, deployment, maintenance, and decommissioning for Mac and PC environments Manage MDM platforms (Jamf, Intune, or similar) including device enrollment, policy enforcement, app deployment, and compliance monitoring Coordinate hardware procurement with vendors, managing orders, inventory tracking, and asset management Oversee hardware and software asset management, maintaining accurate records and ensuring devices meet organizational standards Employee Onboarding & Offboarding Execute the full IT onboarding workflow for new hires: account creation, device provisioning, application access, and day one readiness Manage IT offboarding processes including account deactivation, access revocation, device collection, and data handling Continuously refine onboarding and offboarding workflows to improve efficiency and employee experience Collaborate with HR, Finance, and hiring managers to ensure seamless technology transitions Identity & Access Management Administer Okta (or equivalent IdP) including user provisioning, SSO configurations, MFA enforcement, and group/policy management Process access requests, role changes, and entitlement reviews in alignment with security policies Implement and maintain security measures across the identity stack, monitoring for vulnerabilities and responding to incidents Troubleshoot authentication and authorization issues across the SaaS application stack Office Infrastructure & AV Manage and maintain office network infrastructure including Wi Fi, switches, and local connectivity Own conference room AV systems: setup, maintenance, troubleshooting, and upgrades Coordinate with building management and ISPs for connectivity issues and office moves Ensure office technology environments are reliable, secure, and support hybrid work requirements Security & Compliance Participate in ISO audit processes including evidence gathering, controls documentation, and audit walkthroughs Enforce endpoint security policies through MDM and ensure devices meet compliance standards Support vulnerability management and patch compliance at the endpoint level Establish and maintain IT policies, procedures, and best practices to improve operational efficiency and security posture Escalate security incidents appropriately and assist with incident response as needed Vendor & Partner Management Engage with external vendors for hardware, software, and services procurement Manage vendor relationships to ensure quality service delivery and cost-effectiveness Oversee contract renewals, maintenance agreements, and software licensing Evaluate new tools and technologies that could improve IT service delivery at your sites Project Management & Cross Functional Support Lead and execute IT projects at your sites, including system upgrades, office buildouts, and technology rollouts Define project scope, timelines, deliverables, and resource requirements for site level initiatives Collaborate with other departments such as HR, Finance, and Operations to ensure alignment on technology needs and implementations Provide input into long term IT strategy and roadmap development based on site level observations and needs Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience 5+ years of experience in IT system administration, IT operations, or a similar multi discipline IT role Proven ability to independently manage corporate IT across multiple disciplines in a fast paced technology environment Strong hands on experience with macOS and Windows endpoint management in enterprise environments Proficiency with MDM platforms (Jamf, Intune, Kandji, or similar) including policy configuration, app deployment, and compliance enforcement Experience administering identity providers (Okta, Azure AD, or similar) including SSO, MFA, and user lifecycle management Working knowledge of networking fundamentals: Wi Fi, DNS, DHCP, VPNs, and basic firewall concepts Strong problem solving skills with the ability to work independently and manage multiple priorities simultaneously Excellent communication skills, with the ability to explain complex technical concepts to non technical stakeholders Preferred Qualifications Experience supporting technology teams in AdTech, MarTech, or data driven industries Relevant certifications (Apple Certified Support Professional, Jamf Certified, Okta Certified Professional, CompTIA, ITIL) Experience with IT service management tools (Jira Service Management, ServiceNow, Freshservice, or similar) Comfort with scripting and automation to streamline repetitive IT tasks (Bash, PowerShell, Python, or similar) Experience with AV/conference room technology setup and support Experience supporting distributed, international teams across multiple time zones Familiarity with cloud services (AWS, Azure, Google Cloud) in a supporting capacity Background scaling IT operations during rapid company growth phases Experience supporting ISO, SOC 2, or similar compliance frameworks in an IT capacity Knowledge of cybersecurity principles, including endpoint encryption, patch management, and data protection Cultural Fit Tenacious & Zealous: You take ownership of your sites and take pride in keeping everything running smoothly. No problem is someone else's problem. Courageous Voice: You advocate for the right technology decisions and raise concerns early, regardless of hierarchy. Simplify Complexity: You have the ability to manage complex IT environments but always seek the simplest, most maintainable solution. Fast Learner: Technology changes constantly and you stay current, adapting quickly to new tools and platforms. Humble & Grateful: No task is too small. You'll image a laptop, crawl under a desk to fix a cable, and present to leadership in the same day. Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details . click apply for full job details
IT Project Manager
Edinburgh Airport Edinburgh, Midlothian
About the role This role sits within the Technical Assets function, you can find out more about the team here . Ready to take your IT project management career to the next level? If you thrive on variety, enjoy bringing people together, and want to deliver projects that make a real impact, this could be the opportunity you've been waiting for. We're looking for a driven, talented and knowledgeable IT Project Manager to help turn ambitious ideas into successful delivery, working within our established project governance framework. It's a brilliant time to join Edinburgh Airport. With a strong pipeline of varied and meaningful projects, you'll have the chance to get stuck in from day one and play a key role in delivering the technology changes that will support the airport's future growth. We'll support you to grow too, with opportunities to build your skills, develop your career and shape your future as part of a team that values both short-term progress and long-term ambition. About the recruitment process The recruitment process for this role will be comprised of two stages, with the first stage over Microsoft Teams - with our IT Service Delivery Manager and an IT Project Manager, and the second stage in person. Suitability for the role will be evaluated using a mixture of value, competency and technical questions, which you can find out more about here . Please remember interviews are a two-way process, it's important for you to make sure we are the right fit for you. Please note, our interview process may be adjusted depending on the volume of candidates. We are committed to supporting diverse ways of thinking and working, so if you require adjustments in the recruitment process, please let us know on your application. You can find out more about our interview process and the types of questions we ask here . What you'll be doing Leading the delivery of IT infrastructure through the project lifecycle, from initiation through to transition to service Leading the delivery of IT infrastructure workstream objectives within wider capital projects Ensuring stakeholders are engaged and aligned on project outcomes Working closely with the IT team to ensure IT Change Delivery best practice is followed (including design assurance, change approval and transition to service) Encouraging project delivery best practice and actively promoting continuous improvement of our processes and ways of working What we're looking for To apply for this role, you'll need This role requires the successful candidate to obtain a Counter Terrorist Check, so you must have been living in the UK for the last 3 consecutive years. Experience working on and delivering IT infrastructure projects. Experience of influencing stakeholders at all levels of the organisation. Ability to work with a diverse range of people, and guide them towards achieving a common goal. Experience working on multiple projects simultaneously. Excellent communication skills, and good ability to distil technical information into plain language. If your experience looks slightly different to what we've listed here, we encourage you to still apply. You could add something we didn't know we needed.
27/07/2026
Full time
About the role This role sits within the Technical Assets function, you can find out more about the team here . Ready to take your IT project management career to the next level? If you thrive on variety, enjoy bringing people together, and want to deliver projects that make a real impact, this could be the opportunity you've been waiting for. We're looking for a driven, talented and knowledgeable IT Project Manager to help turn ambitious ideas into successful delivery, working within our established project governance framework. It's a brilliant time to join Edinburgh Airport. With a strong pipeline of varied and meaningful projects, you'll have the chance to get stuck in from day one and play a key role in delivering the technology changes that will support the airport's future growth. We'll support you to grow too, with opportunities to build your skills, develop your career and shape your future as part of a team that values both short-term progress and long-term ambition. About the recruitment process The recruitment process for this role will be comprised of two stages, with the first stage over Microsoft Teams - with our IT Service Delivery Manager and an IT Project Manager, and the second stage in person. Suitability for the role will be evaluated using a mixture of value, competency and technical questions, which you can find out more about here . Please remember interviews are a two-way process, it's important for you to make sure we are the right fit for you. Please note, our interview process may be adjusted depending on the volume of candidates. We are committed to supporting diverse ways of thinking and working, so if you require adjustments in the recruitment process, please let us know on your application. You can find out more about our interview process and the types of questions we ask here . What you'll be doing Leading the delivery of IT infrastructure through the project lifecycle, from initiation through to transition to service Leading the delivery of IT infrastructure workstream objectives within wider capital projects Ensuring stakeholders are engaged and aligned on project outcomes Working closely with the IT team to ensure IT Change Delivery best practice is followed (including design assurance, change approval and transition to service) Encouraging project delivery best practice and actively promoting continuous improvement of our processes and ways of working What we're looking for To apply for this role, you'll need This role requires the successful candidate to obtain a Counter Terrorist Check, so you must have been living in the UK for the last 3 consecutive years. Experience working on and delivering IT infrastructure projects. Experience of influencing stakeholders at all levels of the organisation. Ability to work with a diverse range of people, and guide them towards achieving a common goal. Experience working on multiple projects simultaneously. Excellent communication skills, and good ability to distil technical information into plain language. If your experience looks slightly different to what we've listed here, we encourage you to still apply. You could add something we didn't know we needed.
Service Delivery and Support Lead - Vice President
PJT Partners, Inc
Job Overview PJT Partners is seeking an experienced IT Service Manager to lead day to day IT support operations across our international offices, including London, continental Europe, the Middle East, and APAC. This hands on, technical lead role reports to the Global Support Head in New York and the Head of International Technology. The position combines operational support leadership and ITSM governance oversight. Responsibilities Operational Support & Escalation (50%) Lead the international support function, serving as the primary escalation point for complex or high priority incidents across all international locations. Own day to day performance of the international support team, ensuring SLAs are met and service quality is consistently maintained across London, Europe, Middle East, and APAC. Act as the escalation point for P1/P2 incidents impacting international offices, driving rapid resolution and coordinating with technology teams including infrastructure, network, and vendors as required. Maintain oversight of the managed service partner's performance in region, holding regular service reviews and addressing delivery gaps promptly. Manage and develop local support staff, conducting regular outcome based 1:1s, setting clear expectations, and supporting performance and development. Ensure weekend, out of hours and follow the sun coverage operates effectively, with clear escalation paths in place. Triage and manage escalations from senior stakeholders and Partners across international offices, providing timely and professional communication throughout. Produce and present regional operational reporting - ticket volumes, resolution times, trends, and escalation data - for the Global Support Head and local technology leadership. Maintain close working relationships with office managers and local business contacts to stay ahead of operational and logistical requirements. Build relationships with business partners and leadership. Participate in projects, lead new initiatives, and take initiative to further develop existing processes. Provide technical support for senior leaders in the organization, if called upon. ITSM Governance Oversight (50%) Own and evolve the ITSM governance framework across the international organisation, ensuring processes are consistently applied, documented, and improved in line with the Global support team. Maintain and mature Incident, Problem, Change, and Asset Management processes in line with PJT's ITIL aligned framework and audit controls. Maintain oversight of the Production Change process focusing on international environments and large scale initiatives; actively participate in CAB meetings to assess risk, coordinate scheduling, and lead end user communications to ensure stakeholders are informed ahead of impactful changes. Administer and continuously improve ServiceNow workflows to support international operations, including automation, routing rules, and reporting configuration. Maintain oversight of asset management across international offices, ensuring configuration items and inventory records are accurate, complete, and reflect current state. Monitor and report on Problem Management activity, ensuring root cause analysis is completed and recurring issues are driven to resolution. Support the transition of new systems and services into production for international offices, acting as the operational acceptance owner and coordinating with project and infrastructure teams. Drive continuous improvement across regional ITSM processes, identifying gaps through trend data, post incident reviews, and stakeholder feedback. Contribute to the development and maintenance of IT policies and procedures relevant to international support operations. Define and govern the Knowledge Management framework for international support, including article creation, approval, maintenance, and retirement cycles. Qualifications 7+ years in IT support operations, including at least 3 years with demonstrated leadership of international or multi site support teams. Strong practical knowledge of ITIL practices across Incident, Problem, Change, Configuration, and Knowledge Management; ITILv4 certification preferred. Hands on ServiceNow experience including workflow configuration, automation, and reporting; familiarity with additional ITSM toolsets advantageous. Proven track record managing high priority incidents and stakeholder escalations in a fast paced, senior stakeholder environment. Demonstrated ability to manage, develop, and hold accountable both direct reports and third party service partners. Confident communicator, comfortable engaging with Partners, senior leadership, and cross regional teams; clear and professional under pressure. Experience building operational dashboards and performance reports; PowerBI or equivalent proficiency desirable. Familiarity with regulated technology environments and the governance, audit, and controls obligations that accompany them. Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience. Financial or professional services background preferred. ServiceNow administration or configuration experience. Zoom Contact Centre or equivalent telephony/hotline platform experience advantageous. Software Asset Management (SAM) programme experience desirable. Equal Opportunity Employment PJT Partners is an equal opportunity employer. We do not discriminate on the basis of race, color, religious creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity expression, disability, medical condition, genetic information or predisposition, veteran or military status, status as a victim of domestic violence, a sex offence or stalking, or any other category protected by law. PJT Partners also complies with all applicable laws with regard to providing reasonable accommodation of disabilities to applicants.
27/07/2026
Full time
Job Overview PJT Partners is seeking an experienced IT Service Manager to lead day to day IT support operations across our international offices, including London, continental Europe, the Middle East, and APAC. This hands on, technical lead role reports to the Global Support Head in New York and the Head of International Technology. The position combines operational support leadership and ITSM governance oversight. Responsibilities Operational Support & Escalation (50%) Lead the international support function, serving as the primary escalation point for complex or high priority incidents across all international locations. Own day to day performance of the international support team, ensuring SLAs are met and service quality is consistently maintained across London, Europe, Middle East, and APAC. Act as the escalation point for P1/P2 incidents impacting international offices, driving rapid resolution and coordinating with technology teams including infrastructure, network, and vendors as required. Maintain oversight of the managed service partner's performance in region, holding regular service reviews and addressing delivery gaps promptly. Manage and develop local support staff, conducting regular outcome based 1:1s, setting clear expectations, and supporting performance and development. Ensure weekend, out of hours and follow the sun coverage operates effectively, with clear escalation paths in place. Triage and manage escalations from senior stakeholders and Partners across international offices, providing timely and professional communication throughout. Produce and present regional operational reporting - ticket volumes, resolution times, trends, and escalation data - for the Global Support Head and local technology leadership. Maintain close working relationships with office managers and local business contacts to stay ahead of operational and logistical requirements. Build relationships with business partners and leadership. Participate in projects, lead new initiatives, and take initiative to further develop existing processes. Provide technical support for senior leaders in the organization, if called upon. ITSM Governance Oversight (50%) Own and evolve the ITSM governance framework across the international organisation, ensuring processes are consistently applied, documented, and improved in line with the Global support team. Maintain and mature Incident, Problem, Change, and Asset Management processes in line with PJT's ITIL aligned framework and audit controls. Maintain oversight of the Production Change process focusing on international environments and large scale initiatives; actively participate in CAB meetings to assess risk, coordinate scheduling, and lead end user communications to ensure stakeholders are informed ahead of impactful changes. Administer and continuously improve ServiceNow workflows to support international operations, including automation, routing rules, and reporting configuration. Maintain oversight of asset management across international offices, ensuring configuration items and inventory records are accurate, complete, and reflect current state. Monitor and report on Problem Management activity, ensuring root cause analysis is completed and recurring issues are driven to resolution. Support the transition of new systems and services into production for international offices, acting as the operational acceptance owner and coordinating with project and infrastructure teams. Drive continuous improvement across regional ITSM processes, identifying gaps through trend data, post incident reviews, and stakeholder feedback. Contribute to the development and maintenance of IT policies and procedures relevant to international support operations. Define and govern the Knowledge Management framework for international support, including article creation, approval, maintenance, and retirement cycles. Qualifications 7+ years in IT support operations, including at least 3 years with demonstrated leadership of international or multi site support teams. Strong practical knowledge of ITIL practices across Incident, Problem, Change, Configuration, and Knowledge Management; ITILv4 certification preferred. Hands on ServiceNow experience including workflow configuration, automation, and reporting; familiarity with additional ITSM toolsets advantageous. Proven track record managing high priority incidents and stakeholder escalations in a fast paced, senior stakeholder environment. Demonstrated ability to manage, develop, and hold accountable both direct reports and third party service partners. Confident communicator, comfortable engaging with Partners, senior leadership, and cross regional teams; clear and professional under pressure. Experience building operational dashboards and performance reports; PowerBI or equivalent proficiency desirable. Familiarity with regulated technology environments and the governance, audit, and controls obligations that accompany them. Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience. Financial or professional services background preferred. ServiceNow administration or configuration experience. Zoom Contact Centre or equivalent telephony/hotline platform experience advantageous. Software Asset Management (SAM) programme experience desirable. Equal Opportunity Employment PJT Partners is an equal opportunity employer. We do not discriminate on the basis of race, color, religious creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity expression, disability, medical condition, genetic information or predisposition, veteran or military status, status as a victim of domestic violence, a sex offence or stalking, or any other category protected by law. PJT Partners also complies with all applicable laws with regard to providing reasonable accommodation of disabilities to applicants.
Senior Python Developer
Adzuna
Job Title: Senior Python Developer Contract type: Contractor Contract hours: Full-time Location: Remote (within 2 hours of London timezone) Salary: €60k - €70k About Adzuna Adzuna is a job search engine that lists every job, everywhere. From our launch in the UK in 2011, we now have tens of millions of visitors a month and are busy conquering the world from our HQ in West London alongside our remote teams - helping millions of people find better, more fulfilling jobs. We already have a suite of AI-powered tools (such as ValueMyCV, Prepper and ApplyIQ) built by our talented team and their passion for building new AI-powered tech for job seekers. We're a commercially minded team that moves fast, takes ownership and loves what we do. About the Role This is a fantastic opportunity for a high-impact Senior Python Developer and Tech Lead to join our fast-moving team. In this pivotal leadership role, you will work closely with our Head of Tech/AI coding to migrate this team and the technology they own to a single, high-performing team working on our new Python-based platform using Agentic AI coding techniques. You will provide technical stewardship across our full stack, architecting robust backend services and guiding the development of cutting-edge AI products. Working alongside Product Managers and Data Scientists, you will lead the transition of machine learning prototypes into production-ready applications for millions of users, while mentoring engineers and driving the long-term technical strategy for our AI-powered tools. What You'll Do Technical Leadership & Mentorship: Act as a tech lead in one of our tech teams, unifying disparate development silos and fostering a culture of excellence through code reviews, architectural guidance, and mentorship of a small team of engineers. Architectural Stewardship: Lead the design and implementation of scalable backend API endpoints and LLM pipelines, ensuring the seamless integration of agentic frameworks into our production stack. Data Strategy: Architect high-throughput data pipelines to move clean, processed data between databases and user interfaces, maintaining system integrity and performance. Infrastructure & Security: Engineer secure infrastructure for user authentication, session persistence, and memory caching while optimizing AWS environments for high availability. Strategic Execution: Drive the migration from legacy systems to our new Python stack, making critical decisions on maintenance mode vs. new development to maximize business value. Tech Stack Includes: Languages & Frameworks: Python, Spark, LLMs & LLM coding tools Frontend: React, HTML, CSS (Tailwind) AWS Ecosystem: EC2, S3, Lambda, Step Functions, RDS, Athena, Kinesis Databases & Search: PostgreSQL, MySQL, SOLR While we look out for all of these skills, we do not expect experience in all of them. We value a strong foundation in core programming principles and a genuine eagerness to learn. Experience: Extensive commercial software development experience with a focus on Python, including a proven track record in technical leadership or lead developer roles. Location: Fully remote (must be located within a 2-hour timezone of London and able to work standard UK business hours). Right to Work: This is a permanent, long-term role structured via a contractor agreement for international remote compliance. Candidates must have the legal right to work remotely as an independent contractor in their country of residence. We are unable to provide visa sponsorship for this position now or in the future. Communication: Professional proficiency in English (both written and verbal) to collaborate effectively with a global team. Education: A technical degree (2:1 or equivalent) in Computer Science, Software Engineering, or a highly relevant field. Core Coding Skills: Strong understanding of Python fundamentals and object-oriented programming. Execution: Record of writing clean, maintainable Python code into live, user-facing environments. Databases: Strong expertise in MySQL and/or PostgreSQL and relational databases. Cloud & Tools: Familiarity with AWS services and Git version control. Strategic Mindset: A results-driven thinker who focuses on commercial outcomes and can serve as a subject matter expert for senior leadership regarding the Python ecosystem and AI/ML frameworks. AI Applications: Experience with coding LLMs into production applications, and effectively utilising agentic AI coding in your daily workflow. Nice to have: Frontend Coding Skills: Familiarity with HTML, CSS (Tailwind) and React to assist in building fullstack user interfaces. Browser Automation: Understanding of web scraping techniques, DOM parsing, and bypassing common bot-detection. Experience with browser automation and testing tools (e.g. Playwright, Selenium). Portfolio: An active GitHub profile showcasing examples of your work, or personal projects. Reward: Our package which includes a competitive salary and stock options (we are all owners!). Wellbeing: Amongst other things, enhanced maternity and paternity leave; 25 days paid holiday per year plus 8 bank holidays; 3 paid volunteer days/year; Summer hours through July and August (we finish at 4pm on a Friday); and a full programme of wellbeing activities and events. Hybrid working: We are a fully hybrid company - half our workforce is remote. With employees located in different time zones, we embrace asynchronous work and ensure that everything we do reflects the hybrid nature of our workforce so that everyone feels included. In addition, we have a travel programme, to help facilitate effective hybrid working. Diversity & inclusion: We are committed to hiring a diverse workforce and creating an environment where everyone feels included and welcome. Our D&I committee helps deliver a programme of activities and actions to support this important area. Training: Learning and development is an important pillar of our culture and there are plenty of opportunities to learn, develop and grow whether through our Adzuna Academy training programme, attending conferences, team training budgets, individual development plans and coaching from experienced and supportive peers and managers. Fun stuff: We have a packed social calendar, twice yearly global team get-togethers and an enviable culture thanks to the amazing and smart people who make Adzuna a great place to work. Lots of this is done virtually to ensure that everyone is included. A bit more about Adzuna Adzuna is an established and profitable job search engine that lists every job, everywhere. Launched in 2011, we help over 10 million visitors a month in 19 markets find better, more fulfilling jobs. Governments and the world's largest companies trust us for our unique global audience and jobs market intelligence, and we walk the walk on things like salary transparency and gender pay. Adzuna's success to date has been down to the skills and determination of our brilliant staff and their passion for job seekers. If you like the sound of applying your skills in a pivotal role in a leading global technology business, apply to join us today. We treat jobseekers as people, not as products. We do the same for our team, seeing the diverse range of strengths they bring to our business. Regardless of background, race, gender, sexuality or ability, we welcome everyone to our team. Our people are the most important asset we have. Please let us know if we need to accommodate a disability during the hiring process, so that we can give you the support you need. Proud member of the Disability Confident employer scheme.
26/07/2026
Full time
Job Title: Senior Python Developer Contract type: Contractor Contract hours: Full-time Location: Remote (within 2 hours of London timezone) Salary: €60k - €70k About Adzuna Adzuna is a job search engine that lists every job, everywhere. From our launch in the UK in 2011, we now have tens of millions of visitors a month and are busy conquering the world from our HQ in West London alongside our remote teams - helping millions of people find better, more fulfilling jobs. We already have a suite of AI-powered tools (such as ValueMyCV, Prepper and ApplyIQ) built by our talented team and their passion for building new AI-powered tech for job seekers. We're a commercially minded team that moves fast, takes ownership and loves what we do. About the Role This is a fantastic opportunity for a high-impact Senior Python Developer and Tech Lead to join our fast-moving team. In this pivotal leadership role, you will work closely with our Head of Tech/AI coding to migrate this team and the technology they own to a single, high-performing team working on our new Python-based platform using Agentic AI coding techniques. You will provide technical stewardship across our full stack, architecting robust backend services and guiding the development of cutting-edge AI products. Working alongside Product Managers and Data Scientists, you will lead the transition of machine learning prototypes into production-ready applications for millions of users, while mentoring engineers and driving the long-term technical strategy for our AI-powered tools. What You'll Do Technical Leadership & Mentorship: Act as a tech lead in one of our tech teams, unifying disparate development silos and fostering a culture of excellence through code reviews, architectural guidance, and mentorship of a small team of engineers. Architectural Stewardship: Lead the design and implementation of scalable backend API endpoints and LLM pipelines, ensuring the seamless integration of agentic frameworks into our production stack. Data Strategy: Architect high-throughput data pipelines to move clean, processed data between databases and user interfaces, maintaining system integrity and performance. Infrastructure & Security: Engineer secure infrastructure for user authentication, session persistence, and memory caching while optimizing AWS environments for high availability. Strategic Execution: Drive the migration from legacy systems to our new Python stack, making critical decisions on maintenance mode vs. new development to maximize business value. Tech Stack Includes: Languages & Frameworks: Python, Spark, LLMs & LLM coding tools Frontend: React, HTML, CSS (Tailwind) AWS Ecosystem: EC2, S3, Lambda, Step Functions, RDS, Athena, Kinesis Databases & Search: PostgreSQL, MySQL, SOLR While we look out for all of these skills, we do not expect experience in all of them. We value a strong foundation in core programming principles and a genuine eagerness to learn. Experience: Extensive commercial software development experience with a focus on Python, including a proven track record in technical leadership or lead developer roles. Location: Fully remote (must be located within a 2-hour timezone of London and able to work standard UK business hours). Right to Work: This is a permanent, long-term role structured via a contractor agreement for international remote compliance. Candidates must have the legal right to work remotely as an independent contractor in their country of residence. We are unable to provide visa sponsorship for this position now or in the future. Communication: Professional proficiency in English (both written and verbal) to collaborate effectively with a global team. Education: A technical degree (2:1 or equivalent) in Computer Science, Software Engineering, or a highly relevant field. Core Coding Skills: Strong understanding of Python fundamentals and object-oriented programming. Execution: Record of writing clean, maintainable Python code into live, user-facing environments. Databases: Strong expertise in MySQL and/or PostgreSQL and relational databases. Cloud & Tools: Familiarity with AWS services and Git version control. Strategic Mindset: A results-driven thinker who focuses on commercial outcomes and can serve as a subject matter expert for senior leadership regarding the Python ecosystem and AI/ML frameworks. AI Applications: Experience with coding LLMs into production applications, and effectively utilising agentic AI coding in your daily workflow. Nice to have: Frontend Coding Skills: Familiarity with HTML, CSS (Tailwind) and React to assist in building fullstack user interfaces. Browser Automation: Understanding of web scraping techniques, DOM parsing, and bypassing common bot-detection. Experience with browser automation and testing tools (e.g. Playwright, Selenium). Portfolio: An active GitHub profile showcasing examples of your work, or personal projects. Reward: Our package which includes a competitive salary and stock options (we are all owners!). Wellbeing: Amongst other things, enhanced maternity and paternity leave; 25 days paid holiday per year plus 8 bank holidays; 3 paid volunteer days/year; Summer hours through July and August (we finish at 4pm on a Friday); and a full programme of wellbeing activities and events. Hybrid working: We are a fully hybrid company - half our workforce is remote. With employees located in different time zones, we embrace asynchronous work and ensure that everything we do reflects the hybrid nature of our workforce so that everyone feels included. In addition, we have a travel programme, to help facilitate effective hybrid working. Diversity & inclusion: We are committed to hiring a diverse workforce and creating an environment where everyone feels included and welcome. Our D&I committee helps deliver a programme of activities and actions to support this important area. Training: Learning and development is an important pillar of our culture and there are plenty of opportunities to learn, develop and grow whether through our Adzuna Academy training programme, attending conferences, team training budgets, individual development plans and coaching from experienced and supportive peers and managers. Fun stuff: We have a packed social calendar, twice yearly global team get-togethers and an enviable culture thanks to the amazing and smart people who make Adzuna a great place to work. Lots of this is done virtually to ensure that everyone is included. A bit more about Adzuna Adzuna is an established and profitable job search engine that lists every job, everywhere. Launched in 2011, we help over 10 million visitors a month in 19 markets find better, more fulfilling jobs. Governments and the world's largest companies trust us for our unique global audience and jobs market intelligence, and we walk the walk on things like salary transparency and gender pay. Adzuna's success to date has been down to the skills and determination of our brilliant staff and their passion for job seekers. If you like the sound of applying your skills in a pivotal role in a leading global technology business, apply to join us today. We treat jobseekers as people, not as products. We do the same for our team, seeing the diverse range of strengths they bring to our business. Regardless of background, race, gender, sexuality or ability, we welcome everyone to our team. Our people are the most important asset we have. Please let us know if we need to accommodate a disability during the hiring process, so that we can give you the support you need. Proud member of the Disability Confident employer scheme.
PMO - Exit Support Specialist - DV Cleared
Onyx-Conseil Hart, Yorkshire
PMO - Exit Support Specialist Must have an Active DV Clearance You will work closely with Programme Managers, PMO teams, commercial teams, and operational stakeholders to deliver effective transition, knowledge transfer, and contract closure activities. The position is ideal for an experienced PMO professional with strong coordination, governance, and stakeholder management skills who thrives in fast-paced programme environments. PMO - Exit Support Specialist Responsibilities Support the planning, coordination, and delivery of programme and contract exit activities. Maintain and track exit plans, milestones, risks, issues, dependencies, actions, and decisions. Coordinate knowledge transfer, documentation handover, asset tracking, and service transition activities. Monitor progress against exit schedules and provide reporting to programme leadership. Support governance forums and ensure compliance with contractual and organisational requirements. Coordinate onboarding and offboarding activities associated with programme transition. Track financial, commercial, and contractual obligations throughout programme exit. Support audit, assurance, and evidence gathering activities. Contribute to continual improvement of PMO governance and transition processes. PMO - Exit Support Specialist Skills and Experience Proven experience within a PMO, Programme Support, or Project Coordination role. Strong planning, scheduling, and progress tracking capability. Experience with PMO governance, reporting, and programme controls. Strong RAID, dependency, and action management experience. Experience coordinating knowledge transfer and documentation activities. Excellent stakeholder engagement and communication skills. Strong analytical, organisational, and problem-solving abilities. Ability to manage multiple priorities within fast-paced delivery environments. Advanced Microsoft Excel, PowerPoint, SharePoint, and PMO toolset experience. Proactive, adaptable, resilient, and customer focused with excellent attention to detail. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
26/07/2026
Full time
PMO - Exit Support Specialist Must have an Active DV Clearance You will work closely with Programme Managers, PMO teams, commercial teams, and operational stakeholders to deliver effective transition, knowledge transfer, and contract closure activities. The position is ideal for an experienced PMO professional with strong coordination, governance, and stakeholder management skills who thrives in fast-paced programme environments. PMO - Exit Support Specialist Responsibilities Support the planning, coordination, and delivery of programme and contract exit activities. Maintain and track exit plans, milestones, risks, issues, dependencies, actions, and decisions. Coordinate knowledge transfer, documentation handover, asset tracking, and service transition activities. Monitor progress against exit schedules and provide reporting to programme leadership. Support governance forums and ensure compliance with contractual and organisational requirements. Coordinate onboarding and offboarding activities associated with programme transition. Track financial, commercial, and contractual obligations throughout programme exit. Support audit, assurance, and evidence gathering activities. Contribute to continual improvement of PMO governance and transition processes. PMO - Exit Support Specialist Skills and Experience Proven experience within a PMO, Programme Support, or Project Coordination role. Strong planning, scheduling, and progress tracking capability. Experience with PMO governance, reporting, and programme controls. Strong RAID, dependency, and action management experience. Experience coordinating knowledge transfer and documentation activities. Excellent stakeholder engagement and communication skills. Strong analytical, organisational, and problem-solving abilities. Ability to manage multiple priorities within fast-paced delivery environments. Advanced Microsoft Excel, PowerPoint, SharePoint, and PMO toolset experience. Proactive, adaptable, resilient, and customer focused with excellent attention to detail. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Apprentice Technical Support Engineer
HomeServe UK Walsall, Staffordshire
Are you passionate about technology, enjoy solving problems, and eager to build a career in IT? We're looking for an enthusiastic Apprentice Technical Support Engineer to join our Technology & Change Team in Walsall. This is an exciting opportunity for someone with a genuine interest in technology and IT support to gain valuable hands on experience in a professional environment while working towards a recognised qualification. As part of our team, you'll provide direct support to colleagues with their technical queries and issues, developing practical skills across a wide range of technologies. Working alongside experienced IT professionals, you'll receive structured training, mentorship, and support to help you grow your technical knowledge and confidence. As your skills develop, you'll take on increasing responsibility and play an important role in delivering excellent technical support across the business. This is a 100% office based role located in Walsall. PRINCIPAL ACCOUNTABILITIES User Support & Incident Management Assist as a first point of contact for incidents, service requests, and enquiries, with support from senior colleagues. Learn to provide support via phone, chat, ITSM portal, email, and in person. Accurately log and triage tickets in the ITSM system under supervision. Shadow and support the team in resolving hardware/software issues, both remotely and on site. Device Lifecycle & Configuration Learn to image and provision devices using Autopilot and Intune. Support the maintenance and configuration of Microsoft, Apple, and Android devices via the MDM platform. Assist with asset management and audit readiness. Application & Access Management Support application packaging and deployment via Endpoint Manager. Learn about role based and conditional access via Azure AD and Okta. Help with license tracking and software metering. Security & Compliance Assist with patch management and desktop update schedules. Learn about SOx aligned controls and compliance reporting. Monitoring & Reporting Contribute to device health checks and analytics. Participate in feedback loops for service improvement and user experience. Work with Infrastructure, Security, Cloud Services, and Application Support teams. Escalate incidents to senior team members as needed. Participate in Major Incident, Change, and Transition processes as a learner. Help create and maintain knowledge base articles. Identify trends and suggest service improvements. Actively develop skills across EUC technologies through training and mentoring. Project & Operational Support Support approved IT projects and equipment moves. Assist with raising hardware POs and liaising with third party vendors. Participate in the on call rota for out of hours support, as appropriate for your level of training. About You To be successful in this role you will need to have the following knowledge, skills and attributes: Enthusiasm for technology and a willingness to learn. Passion for customer service and user experience Good interpersonal and communication skills. A methodical approach and attention to detail. No prior experience required; training will be provided. Familiarity with Microsoft 365, Windows 11, or endpoint tools (not essential). Interest in ITIL Foundation principles or similar frameworks.
26/07/2026
Full time
Are you passionate about technology, enjoy solving problems, and eager to build a career in IT? We're looking for an enthusiastic Apprentice Technical Support Engineer to join our Technology & Change Team in Walsall. This is an exciting opportunity for someone with a genuine interest in technology and IT support to gain valuable hands on experience in a professional environment while working towards a recognised qualification. As part of our team, you'll provide direct support to colleagues with their technical queries and issues, developing practical skills across a wide range of technologies. Working alongside experienced IT professionals, you'll receive structured training, mentorship, and support to help you grow your technical knowledge and confidence. As your skills develop, you'll take on increasing responsibility and play an important role in delivering excellent technical support across the business. This is a 100% office based role located in Walsall. PRINCIPAL ACCOUNTABILITIES User Support & Incident Management Assist as a first point of contact for incidents, service requests, and enquiries, with support from senior colleagues. Learn to provide support via phone, chat, ITSM portal, email, and in person. Accurately log and triage tickets in the ITSM system under supervision. Shadow and support the team in resolving hardware/software issues, both remotely and on site. Device Lifecycle & Configuration Learn to image and provision devices using Autopilot and Intune. Support the maintenance and configuration of Microsoft, Apple, and Android devices via the MDM platform. Assist with asset management and audit readiness. Application & Access Management Support application packaging and deployment via Endpoint Manager. Learn about role based and conditional access via Azure AD and Okta. Help with license tracking and software metering. Security & Compliance Assist with patch management and desktop update schedules. Learn about SOx aligned controls and compliance reporting. Monitoring & Reporting Contribute to device health checks and analytics. Participate in feedback loops for service improvement and user experience. Work with Infrastructure, Security, Cloud Services, and Application Support teams. Escalate incidents to senior team members as needed. Participate in Major Incident, Change, and Transition processes as a learner. Help create and maintain knowledge base articles. Identify trends and suggest service improvements. Actively develop skills across EUC technologies through training and mentoring. Project & Operational Support Support approved IT projects and equipment moves. Assist with raising hardware POs and liaising with third party vendors. Participate in the on call rota for out of hours support, as appropriate for your level of training. About You To be successful in this role you will need to have the following knowledge, skills and attributes: Enthusiasm for technology and a willingness to learn. Passion for customer service and user experience Good interpersonal and communication skills. A methodical approach and attention to detail. No prior experience required; training will be provided. Familiarity with Microsoft 365, Windows 11, or endpoint tools (not essential). Interest in ITIL Foundation principles or similar frameworks.
Solutions Architect - Professional Services
Polaris Software Banbury, Oxfordshire
About Us At Polaris, we're on a mission to create a safer and fairer world. We provide software solutions that empower police forces and local authorities to enforce and track traffic and parking offences, manage permits and licenses, and control high-risk assets like firearms and tasers. Since securing support from August Equity in May 2023, we've been on an exciting growth trajectory. We've expanded our reach both in the UK and internationally, acquired key companies like Farthest Gate, Clarity and JML Software Solutions, and invested heavily in our operations. Our goal is to build a data-driven, professionally managed organisation with robust systems and processes, poised for consistent growth and ready to seize new opportunities. We've united our legacy brands under the Polaris name, creating a dynamic new identity that reflects our vision for the future. This is an exciting time to join Polaris. We're seeking ambitious, forward-thinking individuals who are eager to make a real impact and grow their careers in a rapidly evolving industry. If you're ready to be part of a team that's shaping the future of public safety and compliance technology, we want to hear from you. Solutions Architect Based in Banbury Hybrid model of 3 days per week in office Full time Reports to Head of Professional Services The Solutions Architect is the technical and solution- design lead within the customer delivery lifecycle. Working closely with Customer Success Managers, Product and Engineering teams, Support, Account Managers and customer stakeholders, the role translates business and operational requirements into practical, scalable solutions across Polaris applications. The role owns the design and advanced configuration of customer solutions from discovery and scoping through build, testing, deployment and handover. It combines consultative customer engagement, strong product knowledge and technical judgement to ensure solutions are supportable, well documented and deliver measurable customer outcomes with minimal post-go-live rework. Regular travel to customer sites will be required. Key Responsibilities: Discovery and requirements analysis:Lead customer discovery sessions, workshops and process reviews to understand current ways of working, business outcomes, technical constraints, data requirements, integrations and operational risks. Challenge assumptions and convert requirements into clear, prioritised and testable solution needs. Solution design and workflow optimisation:Design end-to-end workflows and solution configurations that align Polaris products with the customer's operational processes. Produce clear solution designs covering users, roles, permissions, data flows, integrations, automation, reporting and exception handling. Technical scoping and estimation:Support CSMs, Account Managers and Professional Services colleagues during onboarding, change requests and expansion opportunities by assessing feasibility, identifying dependencies and risks, defining deliverables and contributing to implementation estimates and Statements of Work. Advanced configuration and implementation:Build and validate complex configurations, workflows, automation and data mappings within Polaris applications. Coordinate with development or platform teams where product changes, integrations or bespoke technical work are required. Testing, deployment and handover:Define configuration acceptance criteria and support internal testing, customer UAT, issue remediation, deployment readiness and go-live. Ensure each solution is stable, supportable and formally handed over to Customer Success and Support with the appropriate documentation and knowledge transfer. Customer and internal enablement:Deliver customer workshops, administrator training and technical knowledge transfer. Coach colleagues on product capabilities, implementation approaches and configuration standards to reduce dependency on individual specialists. Documentation and governance:Create and maintain accurate solution designs, configuration records, workflow diagrams, decision logs, technical assumptions, deployment notes and handover documentation. Follow the Project Delivery Framework, change control and agreed quality standards. Continuous improvement and product feedback:Capture lessons from implementations, recurring customer needs and product constraints. Recommend improvements to delivery methods, reusable configuration patterns, documentation and product capability, working constructively with Product and Engineering. Customer Software Upgrades:Lead the technical delivery of customer software upgrades by assessing upgrade readiness, planning the implementation approach and managing configuration changes. Support customers through deployment and go-live, resolve technical issues, and ensure a seamless transition into business-as-usual. Your Experience Experience in a Solutions Architect, Implementation Consultant, Technical Consultant, Business Systems Analyst or comparable customer-facing software delivery role. Proven ability to run discovery workshops, analyse business processes and translate requirements into clear technical or configuration designs. Hands-on experience configuring enterprise software, workflow platforms or SaaS applications, including roles, permissions, data, automation and reporting. Experience supporting implementations through requirements, build, testing, UAT, deployment and handover. Ability to understand integrations, APIs, data imports/exports and system dependencies sufficiently to design solutions and work effectively with engineers. Strong documentation skills, with the ability to produce solution designs, process maps, configuration records and customer-facing guidance. Experience communicating complex technical topics clearly to both technical and non-technical stakeholders. Ability to manage competing priorities, identify delivery risks early and work independently within agreed governance. What We Offer 25 days annual leave 2 Moment in Time Days Life Assurance 4 x base salary Private Pension with Scottish Widows Health Care Cash Plan Hybrid working model Long Service Award Equal Opportunities Our business is an equal opportunities employer. We make recruitment decisions based on qualifications, skill sets, and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs (or lack thereof), marital status, disability, sexual orientation, or any other protected characteristic. Please note that we can currently only consider candidates with an existing right to work in the UK.
25/07/2026
Full time
About Us At Polaris, we're on a mission to create a safer and fairer world. We provide software solutions that empower police forces and local authorities to enforce and track traffic and parking offences, manage permits and licenses, and control high-risk assets like firearms and tasers. Since securing support from August Equity in May 2023, we've been on an exciting growth trajectory. We've expanded our reach both in the UK and internationally, acquired key companies like Farthest Gate, Clarity and JML Software Solutions, and invested heavily in our operations. Our goal is to build a data-driven, professionally managed organisation with robust systems and processes, poised for consistent growth and ready to seize new opportunities. We've united our legacy brands under the Polaris name, creating a dynamic new identity that reflects our vision for the future. This is an exciting time to join Polaris. We're seeking ambitious, forward-thinking individuals who are eager to make a real impact and grow their careers in a rapidly evolving industry. If you're ready to be part of a team that's shaping the future of public safety and compliance technology, we want to hear from you. Solutions Architect Based in Banbury Hybrid model of 3 days per week in office Full time Reports to Head of Professional Services The Solutions Architect is the technical and solution- design lead within the customer delivery lifecycle. Working closely with Customer Success Managers, Product and Engineering teams, Support, Account Managers and customer stakeholders, the role translates business and operational requirements into practical, scalable solutions across Polaris applications. The role owns the design and advanced configuration of customer solutions from discovery and scoping through build, testing, deployment and handover. It combines consultative customer engagement, strong product knowledge and technical judgement to ensure solutions are supportable, well documented and deliver measurable customer outcomes with minimal post-go-live rework. Regular travel to customer sites will be required. Key Responsibilities: Discovery and requirements analysis:Lead customer discovery sessions, workshops and process reviews to understand current ways of working, business outcomes, technical constraints, data requirements, integrations and operational risks. Challenge assumptions and convert requirements into clear, prioritised and testable solution needs. Solution design and workflow optimisation:Design end-to-end workflows and solution configurations that align Polaris products with the customer's operational processes. Produce clear solution designs covering users, roles, permissions, data flows, integrations, automation, reporting and exception handling. Technical scoping and estimation:Support CSMs, Account Managers and Professional Services colleagues during onboarding, change requests and expansion opportunities by assessing feasibility, identifying dependencies and risks, defining deliverables and contributing to implementation estimates and Statements of Work. Advanced configuration and implementation:Build and validate complex configurations, workflows, automation and data mappings within Polaris applications. Coordinate with development or platform teams where product changes, integrations or bespoke technical work are required. Testing, deployment and handover:Define configuration acceptance criteria and support internal testing, customer UAT, issue remediation, deployment readiness and go-live. Ensure each solution is stable, supportable and formally handed over to Customer Success and Support with the appropriate documentation and knowledge transfer. Customer and internal enablement:Deliver customer workshops, administrator training and technical knowledge transfer. Coach colleagues on product capabilities, implementation approaches and configuration standards to reduce dependency on individual specialists. Documentation and governance:Create and maintain accurate solution designs, configuration records, workflow diagrams, decision logs, technical assumptions, deployment notes and handover documentation. Follow the Project Delivery Framework, change control and agreed quality standards. Continuous improvement and product feedback:Capture lessons from implementations, recurring customer needs and product constraints. Recommend improvements to delivery methods, reusable configuration patterns, documentation and product capability, working constructively with Product and Engineering. Customer Software Upgrades:Lead the technical delivery of customer software upgrades by assessing upgrade readiness, planning the implementation approach and managing configuration changes. Support customers through deployment and go-live, resolve technical issues, and ensure a seamless transition into business-as-usual. Your Experience Experience in a Solutions Architect, Implementation Consultant, Technical Consultant, Business Systems Analyst or comparable customer-facing software delivery role. Proven ability to run discovery workshops, analyse business processes and translate requirements into clear technical or configuration designs. Hands-on experience configuring enterprise software, workflow platforms or SaaS applications, including roles, permissions, data, automation and reporting. Experience supporting implementations through requirements, build, testing, UAT, deployment and handover. Ability to understand integrations, APIs, data imports/exports and system dependencies sufficiently to design solutions and work effectively with engineers. Strong documentation skills, with the ability to produce solution designs, process maps, configuration records and customer-facing guidance. Experience communicating complex technical topics clearly to both technical and non-technical stakeholders. Ability to manage competing priorities, identify delivery risks early and work independently within agreed governance. What We Offer 25 days annual leave 2 Moment in Time Days Life Assurance 4 x base salary Private Pension with Scottish Widows Health Care Cash Plan Hybrid working model Long Service Award Equal Opportunities Our business is an equal opportunities employer. We make recruitment decisions based on qualifications, skill sets, and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs (or lack thereof), marital status, disability, sexual orientation, or any other protected characteristic. Please note that we can currently only consider candidates with an existing right to work in the UK.
Sogeti
SAP Lead Automation Test Engineer
Sogeti
# SAP Lead Automation Test Engineer Apply now About the job you're considering We work closely with clients and partners to take full advantage of the opportunities of technology. We mobilize expert teams that create custom solutions from existing and emerging technology to deliver viable outcomes at speed. We call this 'Value in the making.'Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti is currently looking for an SAP Lead Automation Test Engineer to join our Quality Engineering and Test Practice, ensuring alignment with business goals and driving impactful value creation for our clients. Hybrid working : The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Essential Skills Good experience in SAP SuccessFactors and SAP S/4HANA testing, with understanding of HR, procurement, or related SAP business processes. Design and implement effective automation test strategies and plans for SAP applications and integrations. Good knowledge of automation testing with relevant tools such as Tricentis Tosca, Selenium, Worksoft Certify, UFT, TestComplete, or similar automation platforms. Assist in developing and maintaining automation frameworks for SAP SuccessFactors and SAP S/4HANA using suitable automation tools and frameworks. Manage a team of automation engineers, foster collaborative work environment, and enhance team performance Collaborate with developers, analysts, and other team members to integrate automation assets into CI/CD pipelines using tools such as Jenkins, Azure DevOps, GitLab CI, or similar. Manage versions of test automation assets in code repositories like GIT. Ensure proper defect management processes and adherence to test life cycles for automated testing Knowledge of test management and defect tracking tools such as Jira, Azure DevOps, ALM/Quality Center, qTest, or similar, ensuring testing remains on track against the project plan. Lead the Automation Testing and produce necessary documentation and reports for various testing phases, including System Integration Testing (SIT) and User Acceptance Testing (UAT), through automation reporting into the Test Manager. Collaborate with stakeholders at all levels, providing guidance and expertise in SAP test automation. The candidate must be eligible for Security Clearance (SC) for this project. This requires a minimum of five consecutive years of residency in the UK, with no single period of absence from the country exceeding 28 days during that time.You can bring your whole self to work. At Capgemini equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience Good experience of leading SAP E2E Automation testing (internal to SAP and externally to non-SAP Systems) Good knowledge of SAP SuccessFactors and SAP S/4HANA modules, including Employee Central, Recruitment, Onboarding, Finance, Procurement, Materials Management, or Supply Chain. Expertise in automation testing tools such as Tricentis Tosca, Selenium, Worksoft Certify, UFT, TestComplete, or similar. Understanding of CI/CD pipelines and integrating automation assets with tools such as Jenkins, Azure DevOps, GitLab CI, or similar. Familiarity with test management and defect tracking tools such as Jira, Azure DevOps, ALM/Quality Center, qTest, or similar, with the ability to produce clear reports for stakeholders. Ability to work in a problem-solving environment, with attention to detail and Experience in mentoring team members Knowledge of test life cycles, defect management processes, risk/issue identification and Test reports/metrics ISTQB/ISEB certification in software testing (Foundation level or above) or willingness to obtain one. Flexibility to travel and work at various locations during the project. Your security clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. vWhat does 'Get The Future You Want' mean for you? You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Management or, Cybersecurity qualifications and much more.You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Why you should consider Capgemini: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.Ref. code507654-en\_GBPosted on24 Jun 2026Contract typePermanentLocationLondonBusiness unitABL Northern Central EuropeExperience levelExperienced ProfessionalsProfessional communitiesQuality Engineering & Testing Apply now
25/07/2026
Full time
# SAP Lead Automation Test Engineer Apply now About the job you're considering We work closely with clients and partners to take full advantage of the opportunities of technology. We mobilize expert teams that create custom solutions from existing and emerging technology to deliver viable outcomes at speed. We call this 'Value in the making.'Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti is currently looking for an SAP Lead Automation Test Engineer to join our Quality Engineering and Test Practice, ensuring alignment with business goals and driving impactful value creation for our clients. Hybrid working : The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Essential Skills Good experience in SAP SuccessFactors and SAP S/4HANA testing, with understanding of HR, procurement, or related SAP business processes. Design and implement effective automation test strategies and plans for SAP applications and integrations. Good knowledge of automation testing with relevant tools such as Tricentis Tosca, Selenium, Worksoft Certify, UFT, TestComplete, or similar automation platforms. Assist in developing and maintaining automation frameworks for SAP SuccessFactors and SAP S/4HANA using suitable automation tools and frameworks. Manage a team of automation engineers, foster collaborative work environment, and enhance team performance Collaborate with developers, analysts, and other team members to integrate automation assets into CI/CD pipelines using tools such as Jenkins, Azure DevOps, GitLab CI, or similar. Manage versions of test automation assets in code repositories like GIT. Ensure proper defect management processes and adherence to test life cycles for automated testing Knowledge of test management and defect tracking tools such as Jira, Azure DevOps, ALM/Quality Center, qTest, or similar, ensuring testing remains on track against the project plan. Lead the Automation Testing and produce necessary documentation and reports for various testing phases, including System Integration Testing (SIT) and User Acceptance Testing (UAT), through automation reporting into the Test Manager. Collaborate with stakeholders at all levels, providing guidance and expertise in SAP test automation. The candidate must be eligible for Security Clearance (SC) for this project. This requires a minimum of five consecutive years of residency in the UK, with no single period of absence from the country exceeding 28 days during that time.You can bring your whole self to work. At Capgemini equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience Good experience of leading SAP E2E Automation testing (internal to SAP and externally to non-SAP Systems) Good knowledge of SAP SuccessFactors and SAP S/4HANA modules, including Employee Central, Recruitment, Onboarding, Finance, Procurement, Materials Management, or Supply Chain. Expertise in automation testing tools such as Tricentis Tosca, Selenium, Worksoft Certify, UFT, TestComplete, or similar. Understanding of CI/CD pipelines and integrating automation assets with tools such as Jenkins, Azure DevOps, GitLab CI, or similar. Familiarity with test management and defect tracking tools such as Jira, Azure DevOps, ALM/Quality Center, qTest, or similar, with the ability to produce clear reports for stakeholders. Ability to work in a problem-solving environment, with attention to detail and Experience in mentoring team members Knowledge of test life cycles, defect management processes, risk/issue identification and Test reports/metrics ISTQB/ISEB certification in software testing (Foundation level or above) or willingness to obtain one. Flexibility to travel and work at various locations during the project. Your security clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. vWhat does 'Get The Future You Want' mean for you? You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Management or, Cybersecurity qualifications and much more.You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Why you should consider Capgemini: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.Ref. code507654-en\_GBPosted on24 Jun 2026Contract typePermanentLocationLondonBusiness unitABL Northern Central EuropeExperience levelExperienced ProfessionalsProfessional communitiesQuality Engineering & Testing Apply now
Mechanical Integrator I - Global Touring
TAIT South Kirkby, Yorkshire
TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics. Position Purpose A Mechanical Integrator is a TAIT unique title for a production technician tasked with bringing multiple elements of a project together as one cohesive system. This role plays a key technical and leadership aspect of the project life cycle. An integrator has essential responsibilities in project coordination ensuring smooth and effective shop and site installation involving work across three specialized areas such as entertainment rigging, automation, and staging/carpentry. The integration department represents the final step in the project process and is key to delivering a high quality end product to our clients. This is achieved by providing clients with a personalised technical resource during the creative process, providing a seamless transition between technology and art, and enabling the best shows and spectacles in the world. TAIT is committed to the training and development of our teams to ensure success and career progression. We work with our team members to grow towards their goals and understanding all of TAITs assets including mechanical lifts, performer flying winches, and custom staging solutions. Responsibilities Perform mechanical tasks on a variety of staging and rigging equipment to ensure that TAIT's products meet the desired specifications as outlined by the client Assist with the assembly and disassembly of on site custom show built elements Be actively involved in setting up staging and mechanical equipment, ensuring that all TAIT Health and Safety policies and procedures are met at all times Perform the safe installation of lifting systems Prepare technical and inspection documentation Perform inspections at client sites, identify mechanical problems, configure solutions, and instigate the resolution within budget to TAIT standards Be able to travel at short notice to client sites, possibly internationally, to support clients and projects Ensure all final reports, documentation and tickets are kept in order and up to date, logging all work appropriately Engage with the project teams to ensure successful handover of projects to integration Coordinate integration of separate elements into one cohesive project Communicate frequently with the rest of the project team about tasks and risks Fulfil shop testing and setup responsibilities, especially for complex elements Maintain a basic understanding of all integration related technical fields Develop an expert knowledge of one or more integration related technical fields Promote and contribute to internal standards and processes Play an active role in the global integration team and work with other departments to ensure the smooth running and economic success of the company and in generating new business Establish and cultivate good relationships with clients, stagehands, electricians, project managers, and many other personnel Position Requirements Experience working in the entertainment industry Knowledge and understanding of entertainment/construction technology and equipment Working knowledge of mechanical terminations and fixtures Experience with entertainment rigging and components Ability to work from a custom set of drawings to create bespoke products Ability to repair and replace complex mechanical assemblies Formal technical background Equal Employment Opportunity TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.
24/07/2026
Full time
TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics. Position Purpose A Mechanical Integrator is a TAIT unique title for a production technician tasked with bringing multiple elements of a project together as one cohesive system. This role plays a key technical and leadership aspect of the project life cycle. An integrator has essential responsibilities in project coordination ensuring smooth and effective shop and site installation involving work across three specialized areas such as entertainment rigging, automation, and staging/carpentry. The integration department represents the final step in the project process and is key to delivering a high quality end product to our clients. This is achieved by providing clients with a personalised technical resource during the creative process, providing a seamless transition between technology and art, and enabling the best shows and spectacles in the world. TAIT is committed to the training and development of our teams to ensure success and career progression. We work with our team members to grow towards their goals and understanding all of TAITs assets including mechanical lifts, performer flying winches, and custom staging solutions. Responsibilities Perform mechanical tasks on a variety of staging and rigging equipment to ensure that TAIT's products meet the desired specifications as outlined by the client Assist with the assembly and disassembly of on site custom show built elements Be actively involved in setting up staging and mechanical equipment, ensuring that all TAIT Health and Safety policies and procedures are met at all times Perform the safe installation of lifting systems Prepare technical and inspection documentation Perform inspections at client sites, identify mechanical problems, configure solutions, and instigate the resolution within budget to TAIT standards Be able to travel at short notice to client sites, possibly internationally, to support clients and projects Ensure all final reports, documentation and tickets are kept in order and up to date, logging all work appropriately Engage with the project teams to ensure successful handover of projects to integration Coordinate integration of separate elements into one cohesive project Communicate frequently with the rest of the project team about tasks and risks Fulfil shop testing and setup responsibilities, especially for complex elements Maintain a basic understanding of all integration related technical fields Develop an expert knowledge of one or more integration related technical fields Promote and contribute to internal standards and processes Play an active role in the global integration team and work with other departments to ensure the smooth running and economic success of the company and in generating new business Establish and cultivate good relationships with clients, stagehands, electricians, project managers, and many other personnel Position Requirements Experience working in the entertainment industry Knowledge and understanding of entertainment/construction technology and equipment Working knowledge of mechanical terminations and fixtures Experience with entertainment rigging and components Ability to work from a custom set of drawings to create bespoke products Ability to repair and replace complex mechanical assemblies Formal technical background Equal Employment Opportunity TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.
Senior Engineer
Zeti
Zeti is an award-winning technology company building ZetiOS, a proprietary operating system for hard assets across transportation, energy and construction. ZetiOS combines real-time asset data with the financial contracts that govern how those assets are funded and operated - enabling utilization-based finance, asset-level three-statement modeling and live ESG reporting that static, data-blind platforms simply cannot match. Our mission is to accelerate smarter asset-backed finance, and through it, the energy transition. We serve four types of organization: Institutional lenders and funders - such as Paragon Bank - deploying capital across hire purchase, finance lease, PPAs and pay-per-use structures Asset operators across EV fleets, hydrogen infrastructure and renewable generation who need flexible financing and real-time operational insight Suppliers and manufacturers seeking asset intelligence and embedded finance capabilities Public program administrators - such as CALSTART and the Lighter than Aire consortium - who need to monitor assets in order to perform automated regulatory reporting and to visualize geospatial data Alongside ZetiOS, a specialist professional services team connects capital with operators and navigates the complexity of each client's market. Founded in 2020 after incubation at Octopus Investments, Zeti has graduated from the Accenture FinTech Innovation Lab, won the Visa Everywhere Initiative (Europe), and raised capital from Powerhouse, Toyota Ventures and HYCAP. ZetiOS manages approximately £30m of deployed assets, has helped operators avoid over 15,000 tonnes of CO , and has a pipeline exceeding £400m across the UK, US and Central Europe. We're now entering a critical next phase of growth, and are looking for a Senior Engineer to lead the delivery of our priority projects. Role overview Reporting into the CTO, you as a Senior Engineer will lead the delivery and maintenance of key elements of ZetiOS. You will drive our quality standards and deliver best-in-class functionality across our full tech stack, including C# on Azure Functions, Azure Cosmos DB, and React with TypeScript and Material UI. You'll be expected to thrive under pressure and be comfortable taking responsibility for the execution of major customer requirements. You'll also be a lighthouse of AI adoption within our team and constantly exploit new tools and technologies for maximum productivity. Day-to-day activities Write, test, and maintain clean, efficient, and reliable code in C# for Azure Functions and in React with TypeScript and Material UI for the frontend. Utilize Azure Cosmos DB to design and manage efficient data models. Work closely with product managers and other developers to understand requirements and deliver features. Troubleshoot and resolve complex technical issues, ensuring minimal disruption. Improve upon existing DevOps pipelines and build new ones (using GitHub Actions). Advocate for and implement best practices in coding, testing, and code reviews to uphold high standards of quality. Leverage AI-assisted development tools (such as Claude Code, GitHub Copilot, or Codex) to accelerate delivery, improve code quality, and streamline routine development tasks. Stay current with industry trends and emerging technologies, recommending improvements to our tech stack and development processes. What we're looking for: Proven track record as a Senior Engineer with a minimum of five years of professional software development experience, leaning towards back-end. We require a strong background in C# and Azure Functions, coupled with proven experience in building modern web applications using React, TypeScript, and HTML/CSS. We're looking for someone with: Proficiency in C# and ideally good experience with Azure Functions (or some experience in AF with deeper experience of AWS Lambda) Expertise in front-end development using React, TypeScript, and HTML & CSS. Material UI experience is useful Strong experience with Azure Cosmos DB or similar NoSQL databases Demonstrable understanding of how to build and maintain DevOps pipelines Experience working in the asset finance and/or management space, or in an adjacent sector Proven experience with AI-assisted software development tools such as Claude Code, GitHub Copilot, or similar (e.g. Codex, Cursor). We expect engineers to leverage AI tooling effectively as part of their daily workflow Solid understanding of modern software development practices, methodologies, and system architecture Excellent problem-solving skills and the ability to think critically Strong communication and interpersonal skills Proven ability to work effectively in a collaborative, fast-paced environment. Details: Salary: £80,000-100,000 per annum + EMI share options Location: We're based in FORA Albert House in Shoreditch. We work together in a private office there three days per week, with two days of remote work. 25 days of annual leave (excluding UK bank holidays) Half-yearly company summits, featuring social activities Free access to lounges, co-working spaces, bike storage and gyms at over 60+ FORA sites in UK & Europe, including at our Albert House office Free drinks and snacks at the office Diversity & Inclusion: Zeti is an equal opportunity employer, and both welcomes and demonstrates diversity.
24/07/2026
Full time
Zeti is an award-winning technology company building ZetiOS, a proprietary operating system for hard assets across transportation, energy and construction. ZetiOS combines real-time asset data with the financial contracts that govern how those assets are funded and operated - enabling utilization-based finance, asset-level three-statement modeling and live ESG reporting that static, data-blind platforms simply cannot match. Our mission is to accelerate smarter asset-backed finance, and through it, the energy transition. We serve four types of organization: Institutional lenders and funders - such as Paragon Bank - deploying capital across hire purchase, finance lease, PPAs and pay-per-use structures Asset operators across EV fleets, hydrogen infrastructure and renewable generation who need flexible financing and real-time operational insight Suppliers and manufacturers seeking asset intelligence and embedded finance capabilities Public program administrators - such as CALSTART and the Lighter than Aire consortium - who need to monitor assets in order to perform automated regulatory reporting and to visualize geospatial data Alongside ZetiOS, a specialist professional services team connects capital with operators and navigates the complexity of each client's market. Founded in 2020 after incubation at Octopus Investments, Zeti has graduated from the Accenture FinTech Innovation Lab, won the Visa Everywhere Initiative (Europe), and raised capital from Powerhouse, Toyota Ventures and HYCAP. ZetiOS manages approximately £30m of deployed assets, has helped operators avoid over 15,000 tonnes of CO , and has a pipeline exceeding £400m across the UK, US and Central Europe. We're now entering a critical next phase of growth, and are looking for a Senior Engineer to lead the delivery of our priority projects. Role overview Reporting into the CTO, you as a Senior Engineer will lead the delivery and maintenance of key elements of ZetiOS. You will drive our quality standards and deliver best-in-class functionality across our full tech stack, including C# on Azure Functions, Azure Cosmos DB, and React with TypeScript and Material UI. You'll be expected to thrive under pressure and be comfortable taking responsibility for the execution of major customer requirements. You'll also be a lighthouse of AI adoption within our team and constantly exploit new tools and technologies for maximum productivity. Day-to-day activities Write, test, and maintain clean, efficient, and reliable code in C# for Azure Functions and in React with TypeScript and Material UI for the frontend. Utilize Azure Cosmos DB to design and manage efficient data models. Work closely with product managers and other developers to understand requirements and deliver features. Troubleshoot and resolve complex technical issues, ensuring minimal disruption. Improve upon existing DevOps pipelines and build new ones (using GitHub Actions). Advocate for and implement best practices in coding, testing, and code reviews to uphold high standards of quality. Leverage AI-assisted development tools (such as Claude Code, GitHub Copilot, or Codex) to accelerate delivery, improve code quality, and streamline routine development tasks. Stay current with industry trends and emerging technologies, recommending improvements to our tech stack and development processes. What we're looking for: Proven track record as a Senior Engineer with a minimum of five years of professional software development experience, leaning towards back-end. We require a strong background in C# and Azure Functions, coupled with proven experience in building modern web applications using React, TypeScript, and HTML/CSS. We're looking for someone with: Proficiency in C# and ideally good experience with Azure Functions (or some experience in AF with deeper experience of AWS Lambda) Expertise in front-end development using React, TypeScript, and HTML & CSS. Material UI experience is useful Strong experience with Azure Cosmos DB or similar NoSQL databases Demonstrable understanding of how to build and maintain DevOps pipelines Experience working in the asset finance and/or management space, or in an adjacent sector Proven experience with AI-assisted software development tools such as Claude Code, GitHub Copilot, or similar (e.g. Codex, Cursor). We expect engineers to leverage AI tooling effectively as part of their daily workflow Solid understanding of modern software development practices, methodologies, and system architecture Excellent problem-solving skills and the ability to think critically Strong communication and interpersonal skills Proven ability to work effectively in a collaborative, fast-paced environment. Details: Salary: £80,000-100,000 per annum + EMI share options Location: We're based in FORA Albert House in Shoreditch. We work together in a private office there three days per week, with two days of remote work. 25 days of annual leave (excluding UK bank holidays) Half-yearly company summits, featuring social activities Free access to lounges, co-working spaces, bike storage and gyms at over 60+ FORA sites in UK & Europe, including at our Albert House office Free drinks and snacks at the office Diversity & Inclusion: Zeti is an equal opportunity employer, and both welcomes and demonstrates diversity.
Business Analyst (Wealth Transformation)
Schroders
Business Analyst (Wealth Transformation) London, United Kingdom Job Description Background Schroders Wealth Transformation team is a newly established team with a remit across the transformation lifecycle from strategy to execution. We collaborate with our business and technology partners across the Schroders Group to enable our Cazenove and Schroders International Wealth business to thrive in an increasingly competitive, regulated and margin pressured global landscape by shaping, mobilising and delivering both transformational and essential change to allow the business to grow profitably while providing high levels of investment performance and client experience. Role Overview The role holder will be an enthusiastic and experienced Business Analyst who enjoys the challenges that come with delivering critical transformational change across our Wealth Management portfolio. You will work on complex, high-impact initiatives, collaborating with cross-disciplinary teams to support solution design, process and technology change, and successful delivery to BAU. Key Responsibilities Deliver high-quality business analysis to support transformational and essential change across the Wealth Portfolio. Capture, analyse and document business requirements, process flows, and solution options, ensuring alignment with strategic business objectives and regulatory standards. Collaborate with stakeholders across the business, technology, and third parties to define effective, pragmatic solutions to complex business challenges. Contribute to the design and implementation of process, organisational and system change, ensuring smooth transition of solutions into business-as-usual operations. Support preparation and execution of user acceptance testing, ensuring delivered solutions meet agreed business requirements and quality standards. Ensure business analysis activities and outputs are fully documented, providing a clear audit trail for compliance and governance purposes. Communicate analysis findings, recommendations, and progress updates clearly and succinctly to stakeholders, project managers and transformation leads. Maintain strong relationships with key stakeholders, acting as a trusted partner for analysis, solution design, and change delivery. Apply best practices in business analysis to drive continuous improvement in your own work and contribute effectively to successful project outcomes. Capture, analyse and document detailed data requirements to support the design and delivery of data products and solutions. Conduct analysis and mapping of data sources, structures and interfaces to support solution design and system implementation. The knowledge, experience and competencies you need: Experience and understanding of the Wealth Management and Asset Management industries. Proven experience delivering business analysis across a variety of change initiatives Knowledge of core business analysis techniques, including requirements elicitation, process mapping, gap analysis, and solution evaluation. Skilled in the design and implementation of both business process and technology change Demonstrated ability to work collaboratively across business and technology teams, actively championing collaboration and shared outcomes. Proven experience working in multidisciplinary teams and within delivery frameworks such as Agile and Waterfall. Excellent written and verbal communication skills, able to communicate complex information succinctly and clearly. Logical and structured thinker, with strong analytical and problem-solving skills. Proven experience capturing and documenting data requirements for data products, reporting solutions or similar initiatives. Skilled in analysing data sets to extract insights, identify issues, and inform recommendations. Highly organised and able to manage multiple priorities in a fast-paced environment. Proactive, resourceful, and able to take ownership of tasks through to delivery. Educated to at least undergraduate degree level. Basic professional qualifications related to asset/wealth management and/or business analysis (such as ISEB) are desirable. Demonstrates resilience, adaptability, and a commitment to high standards and continuous improvement. Able to work well in a team. Job Info Job Identification 1764 Job Category Business Transformation & Change
23/07/2026
Full time
Business Analyst (Wealth Transformation) London, United Kingdom Job Description Background Schroders Wealth Transformation team is a newly established team with a remit across the transformation lifecycle from strategy to execution. We collaborate with our business and technology partners across the Schroders Group to enable our Cazenove and Schroders International Wealth business to thrive in an increasingly competitive, regulated and margin pressured global landscape by shaping, mobilising and delivering both transformational and essential change to allow the business to grow profitably while providing high levels of investment performance and client experience. Role Overview The role holder will be an enthusiastic and experienced Business Analyst who enjoys the challenges that come with delivering critical transformational change across our Wealth Management portfolio. You will work on complex, high-impact initiatives, collaborating with cross-disciplinary teams to support solution design, process and technology change, and successful delivery to BAU. Key Responsibilities Deliver high-quality business analysis to support transformational and essential change across the Wealth Portfolio. Capture, analyse and document business requirements, process flows, and solution options, ensuring alignment with strategic business objectives and regulatory standards. Collaborate with stakeholders across the business, technology, and third parties to define effective, pragmatic solutions to complex business challenges. Contribute to the design and implementation of process, organisational and system change, ensuring smooth transition of solutions into business-as-usual operations. Support preparation and execution of user acceptance testing, ensuring delivered solutions meet agreed business requirements and quality standards. Ensure business analysis activities and outputs are fully documented, providing a clear audit trail for compliance and governance purposes. Communicate analysis findings, recommendations, and progress updates clearly and succinctly to stakeholders, project managers and transformation leads. Maintain strong relationships with key stakeholders, acting as a trusted partner for analysis, solution design, and change delivery. Apply best practices in business analysis to drive continuous improvement in your own work and contribute effectively to successful project outcomes. Capture, analyse and document detailed data requirements to support the design and delivery of data products and solutions. Conduct analysis and mapping of data sources, structures and interfaces to support solution design and system implementation. The knowledge, experience and competencies you need: Experience and understanding of the Wealth Management and Asset Management industries. Proven experience delivering business analysis across a variety of change initiatives Knowledge of core business analysis techniques, including requirements elicitation, process mapping, gap analysis, and solution evaluation. Skilled in the design and implementation of both business process and technology change Demonstrated ability to work collaboratively across business and technology teams, actively championing collaboration and shared outcomes. Proven experience working in multidisciplinary teams and within delivery frameworks such as Agile and Waterfall. Excellent written and verbal communication skills, able to communicate complex information succinctly and clearly. Logical and structured thinker, with strong analytical and problem-solving skills. Proven experience capturing and documenting data requirements for data products, reporting solutions or similar initiatives. Skilled in analysing data sets to extract insights, identify issues, and inform recommendations. Highly organised and able to manage multiple priorities in a fast-paced environment. Proactive, resourceful, and able to take ownership of tasks through to delivery. Educated to at least undergraduate degree level. Basic professional qualifications related to asset/wealth management and/or business analysis (such as ISEB) are desirable. Demonstrates resilience, adaptability, and a commitment to high standards and continuous improvement. Able to work well in a team. Job Info Job Identification 1764 Job Category Business Transformation & Change
International Project Manager (Remote)
RainFocus, LLC
RainFocus, one of the most innovative software companies, is in search of an exceptional Project Manager. About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting. About the Role Strong project management is a key element of client success at RainFocus. Our Project Managers are the driving force behind complex, multi-stakeholder event technology implementations - owning client relationships, leading cross-functional project teams, and ensuring every engagement moves forward with clarity and momentum. This is a pure project management role. You will not be responsible for any platform configuration or technical build work - that is handled by your team of dedicated solution consultants and architects. Your focus is entirely on leadership: managing timelines and risks, building strong client relationships, aligning stakeholders, and driving successful outcomes across a portfolio of concurrent projects. Our clients are sophisticated, high-touch, and deeply invested in their events. That means you will be in daily communication across multiple channels, navigating scope conversations, managing competing priorities, and keeping complex projects on track even when requirements shift. It also means this work is genuinely meaningful - you will own the client relationship and see the direct impact of your leadership at every event. Our Project Managers typically manage multiple client engagements simultaneously, with project cycles averaging 9-12 months. You will also take on projects mid-lifecycle as part of normal portfolio management - experience navigating mid-flight transitions is a strong asset. This remote role can be located anywhere in the United States. Average travel is up to 15%, averaging 5-7 days per trip. Travel primarily involves being onsite at client events, which may include weekends, as well as post-event reviews and client-driven meetings. How You Will Contribute Planning Align with clients on key project milestones and maintain accountability to agreed timelines Build and maintain detailed project plans across a concurrent portfolio of client engagements Identify and manage dependencies, risks, and priorities across multiple work streams Coordinate internal teams to remove obstacles and keep deliverables on track Participate in pre-sales planning as a member of client account teams Identify and engage appropriate resources across client and RainFocus teams Client Communication & Relationship Management Serve as the primary point of contact for clients throughout the project lifecycle Communicate formal weekly status updates to client and RainFocus stakeholders Communicate with event steering teams and executive-level committees Facilitate workshops with clients, solution consultants, and architects to capture requirements and define action plans - you lead the conversation; your project team executes the build Manage scope conversations directly with clients, including presenting and negotiating change orders when deliverables fall outside the original project scope Solicit feedback from clients and team members to drive prioritization Coordinate post-event reviews between client and RainFocus account team Surface decision points and escalations to stakeholders to remove obstacles Change Management Provide change management support for first-year event clients Ensure necessary training is provided to clients and partners to support effective adoption of new processes and technology Identify impacts to roles and responsibilities within client teams and elevate resource constraints where needed Project Controls Follow and deliver projects leveraging RainFocus best practice implementation process Manage expectations, scope, and priorities of implementation Ensure that all project artifacts are captured and maintained Monitor and manage project financial performance against targets Qualifications 4+ years of project management experience, with demonstrated success managing complex, multi-stakeholder projects with long implementation cycles Experience in project managing software implementations Proven experience in a client-facing project management role - you are comfortable owning the client relationship and having direct, sometimes difficult conversations about scope, timelines, and expectations Experience managing multiple concurrent projects or client engagements simultaneously Proficiency with project management tools; experience with Jira is a plus Strong written and verbal communication skills, including experience presenting to executive-level stakeholders Excellent interpersonal, organizational, analytical, and follow-up skills Working knowledge of Google Workspace and Microsoft Office suite Highly self motivated with strong ownership mentality and consistent follow through Highly detail oriented with proven ability to document systems and processes Preferred Qualifications Events industry experience strongly preferred - candidates familiar with the pace, complexity, and client dynamics of event technology implementations tend to ramp faster and thrive longer in this role Experience taking over projects mid lifecycle and successfully building client trust in an inherited engagement PMP certification or equivalent Solution oriented, patient, and persistent in the face of organizational and client-driven challenges Challenger mentality - ability to drive direct client conversations about scope, expectations, and priorities Ability to organize ambiguous situations into concrete deliverables and clear next steps Able to prioritize and manage competing deadlines across a concurrent project portfolio Strong team player mentality - this team succeeds together Location/Travel This remote role can be located anywhere in the United States of America. Total travel could be up to 20%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client driven meetings. Why work at RainFocus? At RainFocus we delight millions of attendees at large scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events. As a member of the RainFocus team, you will have the opportunity to experience first hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. As a member of the Project Management team, we have built something we are genuinely proud of on this team. Here is what you can expect when you join: A structured 8 week onboarding program designed to set you up for success before you take on your first client. A 12 week mentorship program pairing you with a tenured PM who will support your transition into the role. Managers who are deeply invested in their team members as people - not just producers. Our team satisfaction scores have risen consecutively across each of our last three company wide surveys. A team culture built on open feedback and shared ownership. Our processes, tools, and initiatives are regularly shaped by PM input through focus groups and direct feedback channels. The opportunity to make a visible impact - on your clients, on major events that reach thousands of attendees, and on a team that is actively building something better. Competitive salaries and benefits, 401k, generous PTO, and a remote first work environment. If you are a strong project manager who thrives in a client facing, fast paced environment and wants to be supported as well as challenged, we want to hear from you. What are you waiting for? Apply today! We need more talented, hard working, fun loving team members just like yourself! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
22/07/2026
Full time
RainFocus, one of the most innovative software companies, is in search of an exceptional Project Manager. About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting. About the Role Strong project management is a key element of client success at RainFocus. Our Project Managers are the driving force behind complex, multi-stakeholder event technology implementations - owning client relationships, leading cross-functional project teams, and ensuring every engagement moves forward with clarity and momentum. This is a pure project management role. You will not be responsible for any platform configuration or technical build work - that is handled by your team of dedicated solution consultants and architects. Your focus is entirely on leadership: managing timelines and risks, building strong client relationships, aligning stakeholders, and driving successful outcomes across a portfolio of concurrent projects. Our clients are sophisticated, high-touch, and deeply invested in their events. That means you will be in daily communication across multiple channels, navigating scope conversations, managing competing priorities, and keeping complex projects on track even when requirements shift. It also means this work is genuinely meaningful - you will own the client relationship and see the direct impact of your leadership at every event. Our Project Managers typically manage multiple client engagements simultaneously, with project cycles averaging 9-12 months. You will also take on projects mid-lifecycle as part of normal portfolio management - experience navigating mid-flight transitions is a strong asset. This remote role can be located anywhere in the United States. Average travel is up to 15%, averaging 5-7 days per trip. Travel primarily involves being onsite at client events, which may include weekends, as well as post-event reviews and client-driven meetings. How You Will Contribute Planning Align with clients on key project milestones and maintain accountability to agreed timelines Build and maintain detailed project plans across a concurrent portfolio of client engagements Identify and manage dependencies, risks, and priorities across multiple work streams Coordinate internal teams to remove obstacles and keep deliverables on track Participate in pre-sales planning as a member of client account teams Identify and engage appropriate resources across client and RainFocus teams Client Communication & Relationship Management Serve as the primary point of contact for clients throughout the project lifecycle Communicate formal weekly status updates to client and RainFocus stakeholders Communicate with event steering teams and executive-level committees Facilitate workshops with clients, solution consultants, and architects to capture requirements and define action plans - you lead the conversation; your project team executes the build Manage scope conversations directly with clients, including presenting and negotiating change orders when deliverables fall outside the original project scope Solicit feedback from clients and team members to drive prioritization Coordinate post-event reviews between client and RainFocus account team Surface decision points and escalations to stakeholders to remove obstacles Change Management Provide change management support for first-year event clients Ensure necessary training is provided to clients and partners to support effective adoption of new processes and technology Identify impacts to roles and responsibilities within client teams and elevate resource constraints where needed Project Controls Follow and deliver projects leveraging RainFocus best practice implementation process Manage expectations, scope, and priorities of implementation Ensure that all project artifacts are captured and maintained Monitor and manage project financial performance against targets Qualifications 4+ years of project management experience, with demonstrated success managing complex, multi-stakeholder projects with long implementation cycles Experience in project managing software implementations Proven experience in a client-facing project management role - you are comfortable owning the client relationship and having direct, sometimes difficult conversations about scope, timelines, and expectations Experience managing multiple concurrent projects or client engagements simultaneously Proficiency with project management tools; experience with Jira is a plus Strong written and verbal communication skills, including experience presenting to executive-level stakeholders Excellent interpersonal, organizational, analytical, and follow-up skills Working knowledge of Google Workspace and Microsoft Office suite Highly self motivated with strong ownership mentality and consistent follow through Highly detail oriented with proven ability to document systems and processes Preferred Qualifications Events industry experience strongly preferred - candidates familiar with the pace, complexity, and client dynamics of event technology implementations tend to ramp faster and thrive longer in this role Experience taking over projects mid lifecycle and successfully building client trust in an inherited engagement PMP certification or equivalent Solution oriented, patient, and persistent in the face of organizational and client-driven challenges Challenger mentality - ability to drive direct client conversations about scope, expectations, and priorities Ability to organize ambiguous situations into concrete deliverables and clear next steps Able to prioritize and manage competing deadlines across a concurrent project portfolio Strong team player mentality - this team succeeds together Location/Travel This remote role can be located anywhere in the United States of America. Total travel could be up to 20%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client driven meetings. Why work at RainFocus? At RainFocus we delight millions of attendees at large scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events. As a member of the RainFocus team, you will have the opportunity to experience first hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. As a member of the Project Management team, we have built something we are genuinely proud of on this team. Here is what you can expect when you join: A structured 8 week onboarding program designed to set you up for success before you take on your first client. A 12 week mentorship program pairing you with a tenured PM who will support your transition into the role. Managers who are deeply invested in their team members as people - not just producers. Our team satisfaction scores have risen consecutively across each of our last three company wide surveys. A team culture built on open feedback and shared ownership. Our processes, tools, and initiatives are regularly shaped by PM input through focus groups and direct feedback channels. The opportunity to make a visible impact - on your clients, on major events that reach thousands of attendees, and on a team that is actively building something better. Competitive salaries and benefits, 401k, generous PTO, and a remote first work environment. If you are a strong project manager who thrives in a client facing, fast paced environment and wants to be supported as well as challenged, we want to hear from you. What are you waiting for? Apply today! We need more talented, hard working, fun loving team members just like yourself! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Local Pensions Partnership
Senior AI Engineer
Local Pensions Partnership
Job ReferenceP0501LocationLondon/BristolFunctionITStatusFull TimeJob TypePermanentClosing Date31 Jul 2026More detailsAbout LPPIOne of the key priorities at LPPI is ensuring that our people work every day in an empowered, supportive, diverse and inclusive culture. Practically, this means recognising and valuing the uniqueness of every individual in terms of background, experience, beliefs and circumstances. This starts with the recruitment process, where we partner with agencies who share our common goal and advertise on a variety of job boards to access the broadest spectrum of candidates. And once successful applicants are on board, we trust our people to work in the way that works best for them which typically involves a mix of office and home working plus an engagement model to ensure frequent two-way feedback.We are very proud of our culture at LPPI and the benefits it brings to both our people and the business. But don't just take our word for it! Recently, we invited our entire workforce to describe in three words what is great about us and they said - our people, flexibility and collaboration.If you would like to join a company that is inclusive and forward-thinking, please read on.Role PurposeLPPI is an in-house investment business authorised and regulated by the Financial Conduct Authority. LPPI operates in the pension fund sector, managing the assets of several public sector pension schemes. LPPI has a portfolio of applications and data solutions that are hosted on Microsoft Azure and Power Platform services, such as Azure SQL Database, Synapse Workspace Analytics, Python notebooks, Power BI Reports, Power Apps, Power Automate flows, Kubernetes, Rest APIs and App Services.LPPI requires an experienced Senior AI Engineer who can deliver and support a pipeline of technical solutions approved by the Business Change Office, where each solution is aligned with established business needs and objectives. Responsibilities include delivery of end-to-end Business IT changes, from translating Business Analysis to technical requirements, architecture, development, testing, deployment and supporting of production services.Key ResponsibilitiesProvide technical analysis on new Change Briefs that come into the Business Change Office to understand the nature of the change, impact on current processes, data, operating model, and assessing against future-state TOM and LPPI's design principles.For approved changes, elicit requirements from SMEs and business stakeholders to produce clear and accurate Technical Documents (HLD & LLD), incorporating both functional and non-functional needs.Deliver high-quality application and reporting solutions, ensuring application and data quality, security, and compliance is adhered to LPPI standard policies.Deliver robust, scalable, and high-performance technical solutions using modern technologiesCoordinate and communicate with internal stakeholders, including business analysts, project managers, external suppliers, as well as the end-users across the development lifecycle, to ensure that the project objectives, scope, schedule, budget, and quality are met.Conduct quality assurance to ensure developed solutions meet the functional and non-functional requirements as well as ensure adherence to best practices, coding standards, and quality guidelinesPrepare and maintain IT project documentation, code versioning, deployment and test artifacts.Manage risks, issues, and changes that may arise during the project lifecycle and escalate them to the appropriate level when necessaryMonitor and manage existing production services for high availability and resilience, with pro-active measure improve overall service performance and providing production fixes.Follow ITIL principles to manage incidents, problems, and change requests.Work closely with Head of Business IT and Business Change Office function to ensure the successful deployment and transition of the IT solutions to the production environment.Provide expert guidance to IT peers across application and reporting technologiesPresent information regularly to Head of Business IT, and Chief Information & Technology Officer as well as other internal department heads, demonstrating effective written and oral communication skills.Requirements for the roleA familiarity in Investment Management and/or Financial Services and Working with business stakeholders in a cross-functional matrix environment.Understanding of modern applications, data and reporting solutions using Azure Cloud services, market products including but not limited to development of App Services with responsive UX, Web APIs, Service Bus, Agentic AI integration and Power BI reports (dashboards, Paginated, DAX queries), and power platform solutionsDevelopment of applications solution using Entity Driven Development (EDD), Test Driven Development (TDD) with Mock objects, N-tier application layer, and REST APIs with data cache.Integration of Agentic AI and its APIs within Application ServicesAzure DevOps to manage work items, code versioning, CI/CD pipelines, & deployment artifacts.Creating Business Process Modelling Notation (BPMN) flows, using modelling tools such as MS Visio.Excellent communication skills (written, verbal and presentation) and interpersonal.Must be able to understand and apply new technologies to stay current with best practices and trends in application and reporting architecture for financial services.Good analytical skills with the ability to present arguments to support and/ or challenge a proposal.Work both independently and within a team-oriented, collaborative environment.Adept at conducting research into project-related issues and products.A proactive, self-motivated team player who can manage multiple workloads with deadlines and continually strive for improvements in quality, efficiency and presentation.Demonstrated experience and ability to work across multiple complex technical initiatives/projects, whilst consistently operating to a high standard.Technical understanding of the complexities of delivering change into an Investment Management organisation, specifically where application eco-system is de-centralised.Understanding of the Azure Cloud Services, including Pro-Code and Low-Code Application development, Agentic AI Integration, Rest APIs, API Management, application databases design (relational, non relational and vector db) and reporting services is essential.Reasonable adjustment will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.
22/07/2026
Full time
Job ReferenceP0501LocationLondon/BristolFunctionITStatusFull TimeJob TypePermanentClosing Date31 Jul 2026More detailsAbout LPPIOne of the key priorities at LPPI is ensuring that our people work every day in an empowered, supportive, diverse and inclusive culture. Practically, this means recognising and valuing the uniqueness of every individual in terms of background, experience, beliefs and circumstances. This starts with the recruitment process, where we partner with agencies who share our common goal and advertise on a variety of job boards to access the broadest spectrum of candidates. And once successful applicants are on board, we trust our people to work in the way that works best for them which typically involves a mix of office and home working plus an engagement model to ensure frequent two-way feedback.We are very proud of our culture at LPPI and the benefits it brings to both our people and the business. But don't just take our word for it! Recently, we invited our entire workforce to describe in three words what is great about us and they said - our people, flexibility and collaboration.If you would like to join a company that is inclusive and forward-thinking, please read on.Role PurposeLPPI is an in-house investment business authorised and regulated by the Financial Conduct Authority. LPPI operates in the pension fund sector, managing the assets of several public sector pension schemes. LPPI has a portfolio of applications and data solutions that are hosted on Microsoft Azure and Power Platform services, such as Azure SQL Database, Synapse Workspace Analytics, Python notebooks, Power BI Reports, Power Apps, Power Automate flows, Kubernetes, Rest APIs and App Services.LPPI requires an experienced Senior AI Engineer who can deliver and support a pipeline of technical solutions approved by the Business Change Office, where each solution is aligned with established business needs and objectives. Responsibilities include delivery of end-to-end Business IT changes, from translating Business Analysis to technical requirements, architecture, development, testing, deployment and supporting of production services.Key ResponsibilitiesProvide technical analysis on new Change Briefs that come into the Business Change Office to understand the nature of the change, impact on current processes, data, operating model, and assessing against future-state TOM and LPPI's design principles.For approved changes, elicit requirements from SMEs and business stakeholders to produce clear and accurate Technical Documents (HLD & LLD), incorporating both functional and non-functional needs.Deliver high-quality application and reporting solutions, ensuring application and data quality, security, and compliance is adhered to LPPI standard policies.Deliver robust, scalable, and high-performance technical solutions using modern technologiesCoordinate and communicate with internal stakeholders, including business analysts, project managers, external suppliers, as well as the end-users across the development lifecycle, to ensure that the project objectives, scope, schedule, budget, and quality are met.Conduct quality assurance to ensure developed solutions meet the functional and non-functional requirements as well as ensure adherence to best practices, coding standards, and quality guidelinesPrepare and maintain IT project documentation, code versioning, deployment and test artifacts.Manage risks, issues, and changes that may arise during the project lifecycle and escalate them to the appropriate level when necessaryMonitor and manage existing production services for high availability and resilience, with pro-active measure improve overall service performance and providing production fixes.Follow ITIL principles to manage incidents, problems, and change requests.Work closely with Head of Business IT and Business Change Office function to ensure the successful deployment and transition of the IT solutions to the production environment.Provide expert guidance to IT peers across application and reporting technologiesPresent information regularly to Head of Business IT, and Chief Information & Technology Officer as well as other internal department heads, demonstrating effective written and oral communication skills.Requirements for the roleA familiarity in Investment Management and/or Financial Services and Working with business stakeholders in a cross-functional matrix environment.Understanding of modern applications, data and reporting solutions using Azure Cloud services, market products including but not limited to development of App Services with responsive UX, Web APIs, Service Bus, Agentic AI integration and Power BI reports (dashboards, Paginated, DAX queries), and power platform solutionsDevelopment of applications solution using Entity Driven Development (EDD), Test Driven Development (TDD) with Mock objects, N-tier application layer, and REST APIs with data cache.Integration of Agentic AI and its APIs within Application ServicesAzure DevOps to manage work items, code versioning, CI/CD pipelines, & deployment artifacts.Creating Business Process Modelling Notation (BPMN) flows, using modelling tools such as MS Visio.Excellent communication skills (written, verbal and presentation) and interpersonal.Must be able to understand and apply new technologies to stay current with best practices and trends in application and reporting architecture for financial services.Good analytical skills with the ability to present arguments to support and/ or challenge a proposal.Work both independently and within a team-oriented, collaborative environment.Adept at conducting research into project-related issues and products.A proactive, self-motivated team player who can manage multiple workloads with deadlines and continually strive for improvements in quality, efficiency and presentation.Demonstrated experience and ability to work across multiple complex technical initiatives/projects, whilst consistently operating to a high standard.Technical understanding of the complexities of delivering change into an Investment Management organisation, specifically where application eco-system is de-centralised.Understanding of the Azure Cloud Services, including Pro-Code and Low-Code Application development, Agentic AI Integration, Rest APIs, API Management, application databases design (relational, non relational and vector db) and reporting services is essential.Reasonable adjustment will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.
Alzheimer's Research UK
Senior Email Channel Officer
Alzheimer's Research UK Cambridge, Cambridgeshire
The Senior Email Channel Officer is a critical role and responsible for the end-to-end delivery of email and SMS communications, ensuring campaigns and automated journeys are planned, built, tested, and deployed on time. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have strong experience using email marketing platforms in achieving KPI's such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 9-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Owning the end-to-end delivery of email and SMS campaigns, including planning, building and testing high-quality communications to support fundraising, supporter engagement and other organisational priorities such as newsletter updates, sporting, campaigning, and appeal actions. Advise and deliver automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager in the planning and prioritisation of the Email and SMS channel calendar, ensuring effective delivery of campaign activity. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Ensure all communications meet agreed quality standards through rigorous pre-deployment testing, including content, personalisation, segmentation, links, rendering and customer journey checks. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Manage campaign workflows and delivery timelines, working with stakeholders to ensure requirements, approvals and dependencies are clearly understood and delivered to schedule. Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on best practice, delivery approach and channel suitability. Build effective working relationships with stakeholders across fundraising, marketing, supporter engagement, data, digital and analytics teams. Translate campaign briefs and business requirements into actionable delivery plans, providing expertise on channel capabilities, timelines, segmentation and automation. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP email and automation platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Continuous Improvement & Ways of Working Work alongside another Senior Email Officer with championing email channel best practise to uphold high quality assurance and executional standards. Act as a trusted channel specialist, advising stakeholders and ensuring communications are deliverable, compliant and customer-focused. Create and maintain documentation of learnings, processes, ways of working and results where required. Identify opportunities to improve campaign workflows, automation and operational efficiency. Knowledge, Skills and Experience: Significant experience delivering end-to-end email and/or SMS campaigns and automated journeys in a fundraising, marketing or digital environment. Strong experience building, testing, quality assuring and deploying customer communications. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with stakeholders to plan and deliver campaigns from brief to execution. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Strong attention to detail with the ability to conduct thorough testing and quality assurance across customer communications. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 9th August 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us at via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer's Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
22/07/2026
Full time
The Senior Email Channel Officer is a critical role and responsible for the end-to-end delivery of email and SMS communications, ensuring campaigns and automated journeys are planned, built, tested, and deployed on time. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have strong experience using email marketing platforms in achieving KPI's such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 9-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Owning the end-to-end delivery of email and SMS campaigns, including planning, building and testing high-quality communications to support fundraising, supporter engagement and other organisational priorities such as newsletter updates, sporting, campaigning, and appeal actions. Advise and deliver automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager in the planning and prioritisation of the Email and SMS channel calendar, ensuring effective delivery of campaign activity. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Ensure all communications meet agreed quality standards through rigorous pre-deployment testing, including content, personalisation, segmentation, links, rendering and customer journey checks. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Manage campaign workflows and delivery timelines, working with stakeholders to ensure requirements, approvals and dependencies are clearly understood and delivered to schedule. Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on best practice, delivery approach and channel suitability. Build effective working relationships with stakeholders across fundraising, marketing, supporter engagement, data, digital and analytics teams. Translate campaign briefs and business requirements into actionable delivery plans, providing expertise on channel capabilities, timelines, segmentation and automation. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP email and automation platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Continuous Improvement & Ways of Working Work alongside another Senior Email Officer with championing email channel best practise to uphold high quality assurance and executional standards. Act as a trusted channel specialist, advising stakeholders and ensuring communications are deliverable, compliant and customer-focused. Create and maintain documentation of learnings, processes, ways of working and results where required. Identify opportunities to improve campaign workflows, automation and operational efficiency. Knowledge, Skills and Experience: Significant experience delivering end-to-end email and/or SMS campaigns and automated journeys in a fundraising, marketing or digital environment. Strong experience building, testing, quality assuring and deploying customer communications. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with stakeholders to plan and deliver campaigns from brief to execution. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Strong attention to detail with the ability to conduct thorough testing and quality assurance across customer communications. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 9th August 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us at via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer's Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Head of IT Services
Scottish Government Edinburgh, Midlothian
Job Details Locations: Edinburgh, United Kingdom (Hybrid) Working Pattern: Full Time Number of Openings: 1 Apply Before: 07/26/2026, 10:59 PM Temporary Promotion Opportunity This is a temporary promotion opportunity for 6 months. Overview Reporting to the director of "Strategy, Delivery and Digital Transformation", this interim role consolidates the management of technical teams and presents opportunities to deliver tangible business benefits. The Head of IT Services will lead delivery, performance and continual improvement of IT services across the National Records of Scotland (NRS), ensuring services are secure, reliable, resilient, and user focused. Providing leadership across IT Service Management, Database, Applications and Infrastructure services, you will drive operational excellence, service performance and continuous improvement across the organisation. As a leader, you will provide direction for major IT initiatives that support business operations and service resilience, including technology refresh, platform upgrades and infrastructure modernisation activities. Working closely with cyber security, digital and business colleagues, you will ensure successful delivery, effective risk management and value for money, while maintaining high performing services that support organisational priorities. A permanent "Head of IT Services" will be recruited in January 2027. Responsibilities Lead the day to day delivery, performance and continuous improvement of IT services across Service Management, Data, Applications and Infrastructure. Ensure IT services meet agreed service levels, operational standards, user needs and organisational priorities. Set the strategy and operating model for IT Service Management, ensuring clear ownership of incidents, problems, changes, releases, requests, assets, configuration and service transition processes. Lead, shape and develop multidisciplinary teams, building capability, accountability and a culture of continuous improvement while fostering strong operational performance. Provide innovative ways of working to achieve desired outcomes, build stakeholder consensus around proposed approaches and champion operational management across the wider community. Act as a recognised expert and advocate for proposed approaches, continuously reflecting on team performance, constructively challenging ways of working and cascading industry best practice to improve processes and delivery. Demonstrate advanced understanding of design, technology and data principles, applying these within your service area, while identifying and implementing solutions for assisted digital services and the DDaT roles required to support them. Contribute to business cases, service improvement plans and technology roadmaps, ensuring investment decisions are informed by operational needs, user requirements, affordability and organisational priorities, while developing benefits across the portfolio. Apply experience across multiple stages of the product lifecycle, understanding the financial cost and value delivered per sprint, working closely with Agile delivery operations and recognising when to progress, pause or stop activity based on deliverables and stakeholder needs. Build effective relationships with operational delivery leaders, planning and engaging appropriate stakeholders at each project stage, anticipating risks, managing escalations for major operational issues and making operations more efficient. Develop a long term vision and objectives, understand how individual problems fit within the wider organisational context, articulate complex challenges clearly, build problem solving capability in others and maintain a disciplined focus on what is most important and relevant. Success Profile Success profiles for this role include the mix of skills, experience and behaviours that will be assessed. Technical / Professional Skills Adapting to delivery methodologies - Expert Applying user centred insights - Expert Governance and assurance - Expert Leading performance and benefits - Expert Life cycle management - Practitioner Operational management - Expert Stakeholder relationship management - Expert Qualifications Senior IT operations and service management leadership - Significant experience leading complex IT operations and service management functions, including incident, problem, change, release, asset, configuration, service transition and service reporting practices. Leadership across multidisciplinary technology teams - Proven ability to lead and develop teams across Service Management, Data, Applications and/or Infrastructure, creating clear accountabilities, improving capability and embedding a culture of service ownership and continual improvement. Operational resilience, cyber alignment and technical understanding - Strong technical understanding across modern IT environments, with experience managing service performance, operational risk, major incidents, resilience, suppliers and close working relationships with Cyber Security Operations. Stakeholder, commercial and improvement focus - Strong ability to influence senior stakeholders, manage suppliers and budgets, translate technical issues into business impact, and use service data, user insight and performance reporting to drive measurable service improvements. Benefits Our standard hours are 35 hours per week, and we offer a range of flexible working options, including Flexi leave. This post is only open to individuals who have satisfactorily completed their probationary period. Applicants must discuss their intention to apply with their current line manager to help ensure early release and balance with current duties. Location This post is based in Edinburgh. As with most areas across the organization, hybrid working is the current arrangement. Given the operational nature of this role, you will be expected to work on site at least 40% of the time. Vacancies close at 11:59pm on 26th July 2026.
21/07/2026
Full time
Job Details Locations: Edinburgh, United Kingdom (Hybrid) Working Pattern: Full Time Number of Openings: 1 Apply Before: 07/26/2026, 10:59 PM Temporary Promotion Opportunity This is a temporary promotion opportunity for 6 months. Overview Reporting to the director of "Strategy, Delivery and Digital Transformation", this interim role consolidates the management of technical teams and presents opportunities to deliver tangible business benefits. The Head of IT Services will lead delivery, performance and continual improvement of IT services across the National Records of Scotland (NRS), ensuring services are secure, reliable, resilient, and user focused. Providing leadership across IT Service Management, Database, Applications and Infrastructure services, you will drive operational excellence, service performance and continuous improvement across the organisation. As a leader, you will provide direction for major IT initiatives that support business operations and service resilience, including technology refresh, platform upgrades and infrastructure modernisation activities. Working closely with cyber security, digital and business colleagues, you will ensure successful delivery, effective risk management and value for money, while maintaining high performing services that support organisational priorities. A permanent "Head of IT Services" will be recruited in January 2027. Responsibilities Lead the day to day delivery, performance and continuous improvement of IT services across Service Management, Data, Applications and Infrastructure. Ensure IT services meet agreed service levels, operational standards, user needs and organisational priorities. Set the strategy and operating model for IT Service Management, ensuring clear ownership of incidents, problems, changes, releases, requests, assets, configuration and service transition processes. Lead, shape and develop multidisciplinary teams, building capability, accountability and a culture of continuous improvement while fostering strong operational performance. Provide innovative ways of working to achieve desired outcomes, build stakeholder consensus around proposed approaches and champion operational management across the wider community. Act as a recognised expert and advocate for proposed approaches, continuously reflecting on team performance, constructively challenging ways of working and cascading industry best practice to improve processes and delivery. Demonstrate advanced understanding of design, technology and data principles, applying these within your service area, while identifying and implementing solutions for assisted digital services and the DDaT roles required to support them. Contribute to business cases, service improvement plans and technology roadmaps, ensuring investment decisions are informed by operational needs, user requirements, affordability and organisational priorities, while developing benefits across the portfolio. Apply experience across multiple stages of the product lifecycle, understanding the financial cost and value delivered per sprint, working closely with Agile delivery operations and recognising when to progress, pause or stop activity based on deliverables and stakeholder needs. Build effective relationships with operational delivery leaders, planning and engaging appropriate stakeholders at each project stage, anticipating risks, managing escalations for major operational issues and making operations more efficient. Develop a long term vision and objectives, understand how individual problems fit within the wider organisational context, articulate complex challenges clearly, build problem solving capability in others and maintain a disciplined focus on what is most important and relevant. Success Profile Success profiles for this role include the mix of skills, experience and behaviours that will be assessed. Technical / Professional Skills Adapting to delivery methodologies - Expert Applying user centred insights - Expert Governance and assurance - Expert Leading performance and benefits - Expert Life cycle management - Practitioner Operational management - Expert Stakeholder relationship management - Expert Qualifications Senior IT operations and service management leadership - Significant experience leading complex IT operations and service management functions, including incident, problem, change, release, asset, configuration, service transition and service reporting practices. Leadership across multidisciplinary technology teams - Proven ability to lead and develop teams across Service Management, Data, Applications and/or Infrastructure, creating clear accountabilities, improving capability and embedding a culture of service ownership and continual improvement. Operational resilience, cyber alignment and technical understanding - Strong technical understanding across modern IT environments, with experience managing service performance, operational risk, major incidents, resilience, suppliers and close working relationships with Cyber Security Operations. Stakeholder, commercial and improvement focus - Strong ability to influence senior stakeholders, manage suppliers and budgets, translate technical issues into business impact, and use service data, user insight and performance reporting to drive measurable service improvements. Benefits Our standard hours are 35 hours per week, and we offer a range of flexible working options, including Flexi leave. This post is only open to individuals who have satisfactorily completed their probationary period. Applicants must discuss their intention to apply with their current line manager to help ensure early release and balance with current duties. Location This post is based in Edinburgh. As with most areas across the organization, hybrid working is the current arrangement. Given the operational nature of this role, you will be expected to work on site at least 40% of the time. Vacancies close at 11:59pm on 26th July 2026.
Quality Manager
Mint Selection
Quality Manager London, UK (Hybrid) £70,000 - £80,000 per annum DOE Our client, a leading developer and operator of renewable energy infrastructure, is seeking a Quality Manager to join their growing team. This is a key position supporting the delivery of major solar and battery energy storage projects, ensuring robust quality standards are embedded throughout the project lifecycle from development through to operation. The Company: Our client is delivering a large-scale portfolio of renewable energy and energy storage projects that support the transition to a low carbon future. They offer a collaborative, forward thinking environment where continuous improvement, professional development, and operational excellence are at the heart of their culture. Employees are encouraged to contribute new ideas and play an active role in shaping business processes and project delivery standards. Key Responsibilities: Develop, implement, and maintain the organisation's Quality Management System (QMS) across development, procurement, construction, and operational activities. Establish quality policies, procedures, standards, templates, and governance processes to support project delivery. Support procurement and contractor selection activities by assessing supplier quality capability and performance. Work closely with engineering, construction, and project teams to develop project specific quality plans and assurance programmes. Implement and oversee quality assurance activities throughout project construction phases, including audits, inspections, and compliance reviews. Identify recurring quality issues and drive corrective actions, lessons learned initiatives, and continuous improvement programmes. Support the review and resolution of significant quality concerns and non conformances across projects. Ensure asset documentation, as built records, and quality information are complete and accurate ahead of project handover. Support operational teams with investigations into equipment failures, recurring defects, and performance issues. Promote standardisation and best practice across quality assurance processes throughout the project portfolio. Experience & Qualifications: 7+ years of experience in quality management within renewable energy, utilities, infrastructure, transmission, or major construction projects. Proven experience developing, implementing, and improving Quality Management Systems. Strong working knowledge of ISO 9001 and quality auditing principles. Experience working within multi contractor project environments and managing quality assurance programmes. Strong understanding of engineering, construction, commissioning, and quality control processes. Experience managing non conformance, corrective action, and continuous improvement processes. Excellent communication and stakeholder management skills with the ability to influence contractors and senior project teams. Lead Auditor qualifications, renewable energy experience, or knowledge of ISO 14001, ISO 45001, or ISO 55001 would be advantageous. Benefits: Competitive salary with annual performance reviews Hybrid working arrangement Annual bonus opportunity Career progression within a rapidly growing renewable energy business Opportunity to contribute to nationally significant renewable energy and energy storage projects Professional development and training support Collaborative and inclusive working environment How to apply: To apply for this role click 'apply now' or fill out your details below. For more information on this role contact Calvin Harris at . Equal Opportunities Statement: Mint Selection is committed to inclusive hiring and equal opportunities. We welcome applications from all backgrounds and are focused on building diverse teams that reflect the global energy transition.
21/07/2026
Full time
Quality Manager London, UK (Hybrid) £70,000 - £80,000 per annum DOE Our client, a leading developer and operator of renewable energy infrastructure, is seeking a Quality Manager to join their growing team. This is a key position supporting the delivery of major solar and battery energy storage projects, ensuring robust quality standards are embedded throughout the project lifecycle from development through to operation. The Company: Our client is delivering a large-scale portfolio of renewable energy and energy storage projects that support the transition to a low carbon future. They offer a collaborative, forward thinking environment where continuous improvement, professional development, and operational excellence are at the heart of their culture. Employees are encouraged to contribute new ideas and play an active role in shaping business processes and project delivery standards. Key Responsibilities: Develop, implement, and maintain the organisation's Quality Management System (QMS) across development, procurement, construction, and operational activities. Establish quality policies, procedures, standards, templates, and governance processes to support project delivery. Support procurement and contractor selection activities by assessing supplier quality capability and performance. Work closely with engineering, construction, and project teams to develop project specific quality plans and assurance programmes. Implement and oversee quality assurance activities throughout project construction phases, including audits, inspections, and compliance reviews. Identify recurring quality issues and drive corrective actions, lessons learned initiatives, and continuous improvement programmes. Support the review and resolution of significant quality concerns and non conformances across projects. Ensure asset documentation, as built records, and quality information are complete and accurate ahead of project handover. Support operational teams with investigations into equipment failures, recurring defects, and performance issues. Promote standardisation and best practice across quality assurance processes throughout the project portfolio. Experience & Qualifications: 7+ years of experience in quality management within renewable energy, utilities, infrastructure, transmission, or major construction projects. Proven experience developing, implementing, and improving Quality Management Systems. Strong working knowledge of ISO 9001 and quality auditing principles. Experience working within multi contractor project environments and managing quality assurance programmes. Strong understanding of engineering, construction, commissioning, and quality control processes. Experience managing non conformance, corrective action, and continuous improvement processes. Excellent communication and stakeholder management skills with the ability to influence contractors and senior project teams. Lead Auditor qualifications, renewable energy experience, or knowledge of ISO 14001, ISO 45001, or ISO 55001 would be advantageous. Benefits: Competitive salary with annual performance reviews Hybrid working arrangement Annual bonus opportunity Career progression within a rapidly growing renewable energy business Opportunity to contribute to nationally significant renewable energy and energy storage projects Professional development and training support Collaborative and inclusive working environment How to apply: To apply for this role click 'apply now' or fill out your details below. For more information on this role contact Calvin Harris at . Equal Opportunities Statement: Mint Selection is committed to inclusive hiring and equal opportunities. We welcome applications from all backgrounds and are focused on building diverse teams that reflect the global energy transition.
Senior Business Analyst
Macquarie Bank Limited
Asset Management, Credit, Projects & Change (non Technology), Technology - Project Management / PMO Join our Enterprise Funds Digital Solutions team, where you'll be a core member of a global group supporting infrastructure, renewals, credit, real estate, private equity and impact investing. We're undergoing significant and exciting changes at present, and this is an opportunity to work in a dynamic environment building digital solutions, planning finance transformations and executing ongoing product management. We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you're empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future. What role will you play? As a senior business analyst, you will collaborate with stakeholders to enhance existing and develop new capabilities to uplift Macquarie's internal systems and processes for Funds stakeholders, primarily focusing on the Credit and Insurance division. While engaging with a wide range of internal stakeholders to understand their objectives and constraints, you will provide data and analytics support, identify and prioritise digital solutions, and support the team through implementation. Your role will involve documenting solutions with a focus on market trends, growth products, and client and employee experiences. Working in close partnership across the full stack team, you will foster strong execution discipline, support delivery across ambiguous and evolving environments, and contribute to a culture of continuous improvement through coaching and collaboration. What you offer 10+ years' experience in a comparable role, with a track record in digital solutions, finance transformation, and delivering AI-enabled or data driven products within financial services Advanced analytical and structured problem solving capabilities, able to define high value opportunities, shape delivery strategies and balance execution pace with long term scalability Proven experience leading cross functional, geographically distributed teams to deliver complex digital products end to end Excellent communication skills with demonstrated ability to engage and influence stakeholders across seniority levels and global locations - from technical colleagues to senior business leaders - fostering alignment, navigating cultural nuances and driving product adoption across diverse, internationally distributed teams Technical fluency & tooling proficiency across modern product development practices, data products, APIs, and architecture concepts, with hands on capability in Atlassian (Jira, Confluence), Excel, and PowerPoint What we offer 1 wellbeing leave day per year and a minimum of 25 days of annual leave 26 weeks' paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers Paid fertility leave for those undergoing or supporting fertility treatment 2 days of paid volunteer leave and donation matching Access to a wide range of salary sacrificing options Benefits and initiatives to support your physical, mental and financial wellbeing including comprehensive medical and life insurance cover Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription Access to company funded emergency and backup dependent care services Recognition and service awards Hybrid and flexible working arrangements, dependent on role Reimbursement for work from home equipment About Macquarie Asset Management Macquarie Asset Management is a leading global asset manager, trusted by institutions, individuals and communities to responsibly manage $A720 billion in assets. MAM provides clients with a diverse range of investment solutions that seek to deliver superior risk adjusted returns. All figures as at 30 September 2025, excluding assets acquired by Nomura on 1 December 2025. Our commitment to diversity, equity and inclusion We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals as required during the recruitment process and in the course of employment. If you require additional assistance, please let us know during the application process.
21/07/2026
Full time
Asset Management, Credit, Projects & Change (non Technology), Technology - Project Management / PMO Join our Enterprise Funds Digital Solutions team, where you'll be a core member of a global group supporting infrastructure, renewals, credit, real estate, private equity and impact investing. We're undergoing significant and exciting changes at present, and this is an opportunity to work in a dynamic environment building digital solutions, planning finance transformations and executing ongoing product management. We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you're empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future. What role will you play? As a senior business analyst, you will collaborate with stakeholders to enhance existing and develop new capabilities to uplift Macquarie's internal systems and processes for Funds stakeholders, primarily focusing on the Credit and Insurance division. While engaging with a wide range of internal stakeholders to understand their objectives and constraints, you will provide data and analytics support, identify and prioritise digital solutions, and support the team through implementation. Your role will involve documenting solutions with a focus on market trends, growth products, and client and employee experiences. Working in close partnership across the full stack team, you will foster strong execution discipline, support delivery across ambiguous and evolving environments, and contribute to a culture of continuous improvement through coaching and collaboration. What you offer 10+ years' experience in a comparable role, with a track record in digital solutions, finance transformation, and delivering AI-enabled or data driven products within financial services Advanced analytical and structured problem solving capabilities, able to define high value opportunities, shape delivery strategies and balance execution pace with long term scalability Proven experience leading cross functional, geographically distributed teams to deliver complex digital products end to end Excellent communication skills with demonstrated ability to engage and influence stakeholders across seniority levels and global locations - from technical colleagues to senior business leaders - fostering alignment, navigating cultural nuances and driving product adoption across diverse, internationally distributed teams Technical fluency & tooling proficiency across modern product development practices, data products, APIs, and architecture concepts, with hands on capability in Atlassian (Jira, Confluence), Excel, and PowerPoint What we offer 1 wellbeing leave day per year and a minimum of 25 days of annual leave 26 weeks' paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers Paid fertility leave for those undergoing or supporting fertility treatment 2 days of paid volunteer leave and donation matching Access to a wide range of salary sacrificing options Benefits and initiatives to support your physical, mental and financial wellbeing including comprehensive medical and life insurance cover Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription Access to company funded emergency and backup dependent care services Recognition and service awards Hybrid and flexible working arrangements, dependent on role Reimbursement for work from home equipment About Macquarie Asset Management Macquarie Asset Management is a leading global asset manager, trusted by institutions, individuals and communities to responsibly manage $A720 billion in assets. MAM provides clients with a diverse range of investment solutions that seek to deliver superior risk adjusted returns. All figures as at 30 September 2025, excluding assets acquired by Nomura on 1 December 2025. Our commitment to diversity, equity and inclusion We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals as required during the recruitment process and in the course of employment. If you require additional assistance, please let us know during the application process.
Opus Recruitment Solutions
Project / Programme Manager
Opus Recruitment Solutions
Role: Project / Programme Manager Type: Contract (Outside IR35) Location: Remote Durtation: 6 months Overview Our client, a leading Financial Services organisation, is seeking an experienced Project / Programme Manager to lead the delivery of a strategic and high-profile finance reconciliation transformation programme involving the implementation of AutoRek . This is a business-critical role within a programme that has experienced delivery challenges and requires a strong delivery-focused professional capable of bringing structure, leadership, and momentum to a complex environment. Initially focused on a single phase of delivery, the programme is expected to expand into multiple concurrent phases and workstreams from Q4, creating a highly visible and strategically important engagement. Key Responsibilities Lead the end-to-end delivery of the AutoRek implementation programme. Establish robust governance, planning, reporting, RAID management, and delivery controls . Manage delivery across Technology, Finance, Testing , and Business stakeholders . Build strong relationships with senior leaders while confidently challenging where necessary. Coordinate internal teams, SMEs, vendors, and third-party partners to ensure successful delivery. Drive programme milestones, manage dependencies, and maintain delivery momentum. Control scope and manage changes to ensure programme objectives remain achievable. Provide regular status updates and reporting to senior stakeholders and sponsors. Identify and mitigate risks, issues, and blockers proactively. Support the transition from a single delivery phase to a multi-phase programme structure. Essential Experience Extensive Project Management and/or Programme Management experience within Financial Services . Proven track record delivering finance transformation, reconciliation, accounting, regulatory, or finance systems programmes . Experience delivering AutoRek implementations or comparable reconciliation platforms. Strong stakeholder management skills with the ability to operate effectively at senior leadership level. Experience working across both Technology and Finance functions. Demonstrable success recovering, stabilising, or driving challenging programmes to completion. Strong knowledge of governance, planning, budgeting, risk, and dependency management. Desirable Experience Asset Management, Insurance, Wealth Management, or Banking sector experience. Experience managing multiple workstreams within large-scale transformation programmes. Understanding of finance testing processes and reconciliation controls. Experience with data migration, finance platforms, and systems integration initiatives. Ideal Candidate A seasoned Financial Services Project/Programme Manager with strong reconciliation and finance transformation experience, ideally including AutoRek, who can bring control, structure, and leadership to a challenging programme and successfully deliver against demanding business objectives.
21/07/2026
Contractor
Role: Project / Programme Manager Type: Contract (Outside IR35) Location: Remote Durtation: 6 months Overview Our client, a leading Financial Services organisation, is seeking an experienced Project / Programme Manager to lead the delivery of a strategic and high-profile finance reconciliation transformation programme involving the implementation of AutoRek . This is a business-critical role within a programme that has experienced delivery challenges and requires a strong delivery-focused professional capable of bringing structure, leadership, and momentum to a complex environment. Initially focused on a single phase of delivery, the programme is expected to expand into multiple concurrent phases and workstreams from Q4, creating a highly visible and strategically important engagement. Key Responsibilities Lead the end-to-end delivery of the AutoRek implementation programme. Establish robust governance, planning, reporting, RAID management, and delivery controls . Manage delivery across Technology, Finance, Testing , and Business stakeholders . Build strong relationships with senior leaders while confidently challenging where necessary. Coordinate internal teams, SMEs, vendors, and third-party partners to ensure successful delivery. Drive programme milestones, manage dependencies, and maintain delivery momentum. Control scope and manage changes to ensure programme objectives remain achievable. Provide regular status updates and reporting to senior stakeholders and sponsors. Identify and mitigate risks, issues, and blockers proactively. Support the transition from a single delivery phase to a multi-phase programme structure. Essential Experience Extensive Project Management and/or Programme Management experience within Financial Services . Proven track record delivering finance transformation, reconciliation, accounting, regulatory, or finance systems programmes . Experience delivering AutoRek implementations or comparable reconciliation platforms. Strong stakeholder management skills with the ability to operate effectively at senior leadership level. Experience working across both Technology and Finance functions. Demonstrable success recovering, stabilising, or driving challenging programmes to completion. Strong knowledge of governance, planning, budgeting, risk, and dependency management. Desirable Experience Asset Management, Insurance, Wealth Management, or Banking sector experience. Experience managing multiple workstreams within large-scale transformation programmes. Understanding of finance testing processes and reconciliation controls. Experience with data migration, finance platforms, and systems integration initiatives. Ideal Candidate A seasoned Financial Services Project/Programme Manager with strong reconciliation and finance transformation experience, ideally including AutoRek, who can bring control, structure, and leadership to a challenging programme and successfully deliver against demanding business objectives.
IT Integration Manager (nexfibre)
Virgin Media Business Ireland
nexfibre is a next-generation fibre broadband company, formed in December 2022 as a joint venture between InfraVia Capital Partners, Liberty Global and Telefónica. We are on a mission to deliver high-speed broadband across the UK on a wholesale-basis that can be used by all retail Internet Service Providers - our network current passes over 2.6M homes. We are backed by a £4.5 billion investment by our investors and banks. Working closely with our commercial & strategic partner Virgin Media O2, we will create the only national scale fibre to the home network to compete with BT Openreach. We are supporting the Government's ambition to tackle digital exclusion, deliver nationwide ultrafast broadband rollout by 2030 and level up disconnected communities by investing in the areas we're building in and acting as a net-contributor. nexfibre is a small, growing and dynamic organization. We look to attract high performing, energetic, analytical and entrepreneurial team members with an engaged, low-ego culture and growth mindset. Job Purpose Responsible for the planning and delivery of the active network, service assurance, and OSS integrations, including the management of internal and external stakeholders. Key Accountabilities Act as the primary operational interface between nexfibre, VMO2, and Substantial Group for the integration of IT, service assurance, and OSS platforms. Define the integration strategy, lead analysis (including separation activities), and ensure Legal Day 1 readiness. Post-acquisition, accountable for the end-to-end delivery of integration programmes, including IT and OSS migration, service assurance continuity, data and asset reconciliation, and remediation activities. Contribute to IT activities to support and enhance service performance and efficiency where required. Ensure strong stakeholder and partner management, effective governance, risk control, and a smooth transition to BAU operations. Post Acquisition Activities Track execution of key IT deliverable items in the integration plan. Validate costs, wherever there is nexfibre contribution, and delivery of IT integration plan items. Migration and novation of active network infrastructure: loading them into the VMO2 IT stack (e.g. OLT migrations, supplier transitions). Integration and migration of OSS platforms (inventory, provisioning, assurance systems). Alignment and stabilisation of service assurance processes (fault, incident, performance management). Validation of customer operations processes in Nutmeg footprint. Validation of delivery of key IT functionalities required in the VMO2 IT stack to migrate the Nutmeg network. Delivery of remediation programmes to resolve data, processes and system inconsistencies. Coordination of stakeholder engagement across internal teams and partners. Transition to BAU operations, including NOC readiness, customer processes, documentation and process alignment. About You Proven experience in IT transformation or integration programmes, preferably within a Telecommunications AltNet or ISP environment. IT delivery experience, preferably with some IT Architectural or Solution Design background. Knowledge of Telecoms OSS/BSS systems, fibre provisioning, APIs, and testing and troubleshooting methods. Understanding of fixed telecoms wholesale solutions (ideal). Understanding of fibre network architecture and ISP technical systems. Experience with project management lifecycle including Planning, RAID and Budget Management. Knowledge of Service Design and Transition processes such as Operational Readiness, Service Acceptance and Hypercare/Warranty. Customer focused mindset. Business awareness, being able to understand the business impact of the technical programme decisions. Effective communication skills, with the ability to explain technical concepts to non technical stakeholders. Ability to work independently and collaboratively with cross functional and inter company teams. Relevant technical qualifications or certifications are desirable. Benefits Competitive salary and bonus scheme. 25 days' annual leave, plus the usual 8 UK Bank Holidays. Bupa private healthcare coverage. Access to wellbeing and mental health benefits such as the WeCare app, critical illness cover, dental & optical insurance. Pension contribution matched up to 10%. Access to our car benefit scheme via Tusker and our Cycle to Work scheme. Virgin Media / O2 discounts and offers. Location We are based in Paddington. The position is full time, hybrid with a minimum 3 days based in the office. Equal Opportunity & Accommodation Nexfibre is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
20/07/2026
Full time
nexfibre is a next-generation fibre broadband company, formed in December 2022 as a joint venture between InfraVia Capital Partners, Liberty Global and Telefónica. We are on a mission to deliver high-speed broadband across the UK on a wholesale-basis that can be used by all retail Internet Service Providers - our network current passes over 2.6M homes. We are backed by a £4.5 billion investment by our investors and banks. Working closely with our commercial & strategic partner Virgin Media O2, we will create the only national scale fibre to the home network to compete with BT Openreach. We are supporting the Government's ambition to tackle digital exclusion, deliver nationwide ultrafast broadband rollout by 2030 and level up disconnected communities by investing in the areas we're building in and acting as a net-contributor. nexfibre is a small, growing and dynamic organization. We look to attract high performing, energetic, analytical and entrepreneurial team members with an engaged, low-ego culture and growth mindset. Job Purpose Responsible for the planning and delivery of the active network, service assurance, and OSS integrations, including the management of internal and external stakeholders. Key Accountabilities Act as the primary operational interface between nexfibre, VMO2, and Substantial Group for the integration of IT, service assurance, and OSS platforms. Define the integration strategy, lead analysis (including separation activities), and ensure Legal Day 1 readiness. Post-acquisition, accountable for the end-to-end delivery of integration programmes, including IT and OSS migration, service assurance continuity, data and asset reconciliation, and remediation activities. Contribute to IT activities to support and enhance service performance and efficiency where required. Ensure strong stakeholder and partner management, effective governance, risk control, and a smooth transition to BAU operations. Post Acquisition Activities Track execution of key IT deliverable items in the integration plan. Validate costs, wherever there is nexfibre contribution, and delivery of IT integration plan items. Migration and novation of active network infrastructure: loading them into the VMO2 IT stack (e.g. OLT migrations, supplier transitions). Integration and migration of OSS platforms (inventory, provisioning, assurance systems). Alignment and stabilisation of service assurance processes (fault, incident, performance management). Validation of customer operations processes in Nutmeg footprint. Validation of delivery of key IT functionalities required in the VMO2 IT stack to migrate the Nutmeg network. Delivery of remediation programmes to resolve data, processes and system inconsistencies. Coordination of stakeholder engagement across internal teams and partners. Transition to BAU operations, including NOC readiness, customer processes, documentation and process alignment. About You Proven experience in IT transformation or integration programmes, preferably within a Telecommunications AltNet or ISP environment. IT delivery experience, preferably with some IT Architectural or Solution Design background. Knowledge of Telecoms OSS/BSS systems, fibre provisioning, APIs, and testing and troubleshooting methods. Understanding of fixed telecoms wholesale solutions (ideal). Understanding of fibre network architecture and ISP technical systems. Experience with project management lifecycle including Planning, RAID and Budget Management. Knowledge of Service Design and Transition processes such as Operational Readiness, Service Acceptance and Hypercare/Warranty. Customer focused mindset. Business awareness, being able to understand the business impact of the technical programme decisions. Effective communication skills, with the ability to explain technical concepts to non technical stakeholders. Ability to work independently and collaboratively with cross functional and inter company teams. Relevant technical qualifications or certifications are desirable. Benefits Competitive salary and bonus scheme. 25 days' annual leave, plus the usual 8 UK Bank Holidays. Bupa private healthcare coverage. Access to wellbeing and mental health benefits such as the WeCare app, critical illness cover, dental & optical insurance. Pension contribution matched up to 10%. Access to our car benefit scheme via Tusker and our Cycle to Work scheme. Virgin Media / O2 discounts and offers. Location We are based in Paddington. The position is full time, hybrid with a minimum 3 days based in the office. Equal Opportunity & Accommodation Nexfibre is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Manager, Digital Assets, Authorisations
Ernst & Young Advisory Services Sdn Bhd
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Digital assets in the UK are entering a more practical phase, moving beyond pilots toward real products, operating models and market infrastructure. That shift is creating important strategic choices for financial institutions across banking, markets, payments, wealth and asset management. It's creating phenomenal market momentum and transformation potential. Within EY's Financial Services Risk Consulting team, we're looking to expand our team to help clients navigate this transition and turn momentum into tangible outcomes. You will contribute to the delivery of high profile and complex risk engagements across a wide range of financial services clients. The opportunity We are seeking a high-performing Manager to join our financial crime and regulatory consulting business with strong digital assets exposure. This role will support clients in navigating the evolving digital asset landscape, helping them design and implement robust risk and control frameworks across emerging products and services. You will work at the intersection of innovation and risk, advising clients on governance, regulatory compliance, and operational resilience across digital asset ecosystems. Your key responsibilities Your contribution will play a significant part in helping our clients deliver successful results covering a range of risk projects. There are multiple aspects to the role: Support banks, investment firms or digital asset firms on their FCA licence applications for regulated crypto asset activities - this could be in the form of MLR registration and / or FSMA authorisations. Support on the end-to-end licensing process, including drafting regulatory business plans, policies and procedures and supporting the licence application pack. Design and implement target operating models and develop governance, risk and compliance frameworks for digital asset firms. Conduct operational readiness assessments. Understand and define the credit risk, market risk, operational risk, capital, liquidity and funding risks requirements for firms undertaking crypto asset activities whether that is a traditional bank or a digital native firm. Develop risk and control enterprise-wide risk management frameworks for digital assets whether that is for a traditional bank or a digital native firm. Develop and support other team members through appropriate training, guidance and mentoring. Collaborate with cross-functional teams (technology, regulatory, compliance) to deliver holistic client solutions. Skills and attributes for success You will bring a passion for delivering an exceptional client service experience. You have a collaborative mind set. You will be outcome focused, but also intellectually curious with a creative approach to problem solving. You have excellent written, listening and verbal communication skills and a track record of building and maintaining relationships with stakeholders. You bring strong analytical skills and are confident in tackling new topics. To qualify for the role you must have Experience of working with banks, investment firms or digital asset firms on their FCA licence applications for regulated crypto asset activities Experience on end-to-end licensing process Understanding of credit risk, market risk, operational risk, capital, liquidity and funding risks requirements for firms undertaking crypto asset activities Experience in Digital Asset products / services, e.g. tokenised deposits / tokenised assets, collateral and margining, stablecoin payments, digital asset trading, custody of digital assets Experience in digital assets in one or more of the following sectors: retail and investment banking, investment firms, fintechs, payments and crypto asset firms Ability to work independently with clients, manage project workstreams, and deliver quality outcomes Ideally, you'll also have Experience in Capital Markets, Payments, Wealth/Asset Management, or Banking Prior consulting experience in risk, compliance, or digital transformation Exposure to digital asset platforms, exchanges, custodians, fintechs or other crypto asset firms Strong stakeholder management and communication skills A constructive and action oriented approach A self starting attitude with the ability to think and act quickly Experience of operating in a project based environment An ability to guide and coach team members to help them develop their EY careers What we look for We are seeking risk professionals, with good knowledge of DLT and digital assets processes and products, to join our growing team to build our business and support our clients build more resilient, efficient and profitable businesses. We are looking for a proactive problem solver with: Strong analytical capabilities An ability to operate in ambiguous and rapidly evolving environments Commercial awareness and the ability to link risk insights to business value A passion for innovation in financial services and digital assets What we offer We offer an attractive remuneration package where you'll be rewarded for your performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning:You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you:We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'll be embraced for who you are and empowered to use your voice to help others find theirs.
20/07/2026
Full time
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Digital assets in the UK are entering a more practical phase, moving beyond pilots toward real products, operating models and market infrastructure. That shift is creating important strategic choices for financial institutions across banking, markets, payments, wealth and asset management. It's creating phenomenal market momentum and transformation potential. Within EY's Financial Services Risk Consulting team, we're looking to expand our team to help clients navigate this transition and turn momentum into tangible outcomes. You will contribute to the delivery of high profile and complex risk engagements across a wide range of financial services clients. The opportunity We are seeking a high-performing Manager to join our financial crime and regulatory consulting business with strong digital assets exposure. This role will support clients in navigating the evolving digital asset landscape, helping them design and implement robust risk and control frameworks across emerging products and services. You will work at the intersection of innovation and risk, advising clients on governance, regulatory compliance, and operational resilience across digital asset ecosystems. Your key responsibilities Your contribution will play a significant part in helping our clients deliver successful results covering a range of risk projects. There are multiple aspects to the role: Support banks, investment firms or digital asset firms on their FCA licence applications for regulated crypto asset activities - this could be in the form of MLR registration and / or FSMA authorisations. Support on the end-to-end licensing process, including drafting regulatory business plans, policies and procedures and supporting the licence application pack. Design and implement target operating models and develop governance, risk and compliance frameworks for digital asset firms. Conduct operational readiness assessments. Understand and define the credit risk, market risk, operational risk, capital, liquidity and funding risks requirements for firms undertaking crypto asset activities whether that is a traditional bank or a digital native firm. Develop risk and control enterprise-wide risk management frameworks for digital assets whether that is for a traditional bank or a digital native firm. Develop and support other team members through appropriate training, guidance and mentoring. Collaborate with cross-functional teams (technology, regulatory, compliance) to deliver holistic client solutions. Skills and attributes for success You will bring a passion for delivering an exceptional client service experience. You have a collaborative mind set. You will be outcome focused, but also intellectually curious with a creative approach to problem solving. You have excellent written, listening and verbal communication skills and a track record of building and maintaining relationships with stakeholders. You bring strong analytical skills and are confident in tackling new topics. To qualify for the role you must have Experience of working with banks, investment firms or digital asset firms on their FCA licence applications for regulated crypto asset activities Experience on end-to-end licensing process Understanding of credit risk, market risk, operational risk, capital, liquidity and funding risks requirements for firms undertaking crypto asset activities Experience in Digital Asset products / services, e.g. tokenised deposits / tokenised assets, collateral and margining, stablecoin payments, digital asset trading, custody of digital assets Experience in digital assets in one or more of the following sectors: retail and investment banking, investment firms, fintechs, payments and crypto asset firms Ability to work independently with clients, manage project workstreams, and deliver quality outcomes Ideally, you'll also have Experience in Capital Markets, Payments, Wealth/Asset Management, or Banking Prior consulting experience in risk, compliance, or digital transformation Exposure to digital asset platforms, exchanges, custodians, fintechs or other crypto asset firms Strong stakeholder management and communication skills A constructive and action oriented approach A self starting attitude with the ability to think and act quickly Experience of operating in a project based environment An ability to guide and coach team members to help them develop their EY careers What we look for We are seeking risk professionals, with good knowledge of DLT and digital assets processes and products, to join our growing team to build our business and support our clients build more resilient, efficient and profitable businesses. We are looking for a proactive problem solver with: Strong analytical capabilities An ability to operate in ambiguous and rapidly evolving environments Commercial awareness and the ability to link risk insights to business value A passion for innovation in financial services and digital assets What we offer We offer an attractive remuneration package where you'll be rewarded for your performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning:You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you:We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'll be embraced for who you are and empowered to use your voice to help others find theirs.

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