Job Title: Salesforce Technical Architect Division: Data, Technology and Innovation Department: Digital Systems Salary: National (Edinburgh and Leeds) ranging from £60,700 to 85,000 and London from £66,600 to £95,000 per annum (salary offered will be based on skills and experience) This role is graded as: Lead Associate - Regulatory We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency. Sitting within DTI, the Digital Systems team delivers the systems that enable the FCA to be a more effective and smarter regulator. Role responsibilities Design and develop customised Salesforce solutions using declarative tools, Apex code, Lightning Web Components (LWC), and other platform features to enhance CRM functionality Deliver performant software to user story specifications, in line with coding standards, within a high-functioning agile development team and DevOps framework Identify opportunities for product innovation and shape design proposals to take these forward, supporting innovation at a product level where this delivers quick wins and business benefit, and remains within the boundaries of the product roadmap Produce design papers, review design proposals and design decisions, and provide technical guidance to engineering teams Perform QA reviews of solutions, supporting performance and penetration testing. Resolve complex technical challenges and articulate complex problems in simple terms to a range of stakeholders Participate in design authority forums and mentor junior engineers Identify integration options and resolve integration challenges; support integration and functional testing to ensure conformance to business acceptance and readiness criteria; identify and respond to capacity, licensing, and security risks; and ensure service design outcomes are aligned with the FCA risk appetite Skills required Minimum: Experience designing, building, and supporting Salesforce solutions using declarative configuration, Apex, and Lightning Web Components (LWC), with the ability to troubleshoot complex issues, optimise performance, and manage technical debt to ensure system stability and reusability Demonstrated experience providing technical leadership, including mentoring engineers, conducting code reviews, and contributing to delivery through effective documentation, estimation, testing (unit and integration), and participation in agile planning activities Practical experience with Git-based version control, including resolving merge conflicts, supporting deployments, and managing defects to maintain high-quality, scalable systems Essential: Salesforce certified: Platform App Builder, Advanced Administrator, JavaScript Developer I, Platform Developer I/II, Experience Cloud Consultant, and Service Cloud Consultant Current with Salesforce updates, new features, and industry best practices, with the ability to recommend innovative solutions Experience working with industry-standard software design patterns and applying them effectively Problem-solving ability, with the confidence to recommend and make final decisions to restore functionality and maintain system use Methodical, strategic, and pragmatic thinker, focused on outcomes and the bigger picture, with the ability to constructively question established approaches Experience in Salesforce development, alongside experience with frameworks (e.g. FFLIB) and DevOps tools (e.g. Copado, GitHub) Demonstrated coaching and mentoring skills, with experience guiding peers and specialist teams, promoting digital products within organisations, and overseeing innovation initiatives Benefits 25 days annual leave plus bank holidays Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors) Non-contributory pension (8-12% depending on age) and life assurance at eight times your salary Private healthcare with Bupa, income protection, and 24/7 Employee Assistance 35 hours of paid volunteering annually A flexible benefits scheme designed around your lifestyle Our values & culture Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that's free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. Disability Confident: our hiring approach We're proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role's key requirements. Useful information and timeline Advert Closing: 2nd August at 11:59pm CV Review/Shortlist: 4th August First Stage Interviews: w/c 10th August Second Stage: w/c 17th August At the FCA, we're creating a fair and more resilient financial system. We're establishing more transparent relationships between financial services and their customers, building trust in financial markets and protecting vulnerable consumers.
26/07/2026
Full time
Job Title: Salesforce Technical Architect Division: Data, Technology and Innovation Department: Digital Systems Salary: National (Edinburgh and Leeds) ranging from £60,700 to 85,000 and London from £66,600 to £95,000 per annum (salary offered will be based on skills and experience) This role is graded as: Lead Associate - Regulatory We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency. Sitting within DTI, the Digital Systems team delivers the systems that enable the FCA to be a more effective and smarter regulator. Role responsibilities Design and develop customised Salesforce solutions using declarative tools, Apex code, Lightning Web Components (LWC), and other platform features to enhance CRM functionality Deliver performant software to user story specifications, in line with coding standards, within a high-functioning agile development team and DevOps framework Identify opportunities for product innovation and shape design proposals to take these forward, supporting innovation at a product level where this delivers quick wins and business benefit, and remains within the boundaries of the product roadmap Produce design papers, review design proposals and design decisions, and provide technical guidance to engineering teams Perform QA reviews of solutions, supporting performance and penetration testing. Resolve complex technical challenges and articulate complex problems in simple terms to a range of stakeholders Participate in design authority forums and mentor junior engineers Identify integration options and resolve integration challenges; support integration and functional testing to ensure conformance to business acceptance and readiness criteria; identify and respond to capacity, licensing, and security risks; and ensure service design outcomes are aligned with the FCA risk appetite Skills required Minimum: Experience designing, building, and supporting Salesforce solutions using declarative configuration, Apex, and Lightning Web Components (LWC), with the ability to troubleshoot complex issues, optimise performance, and manage technical debt to ensure system stability and reusability Demonstrated experience providing technical leadership, including mentoring engineers, conducting code reviews, and contributing to delivery through effective documentation, estimation, testing (unit and integration), and participation in agile planning activities Practical experience with Git-based version control, including resolving merge conflicts, supporting deployments, and managing defects to maintain high-quality, scalable systems Essential: Salesforce certified: Platform App Builder, Advanced Administrator, JavaScript Developer I, Platform Developer I/II, Experience Cloud Consultant, and Service Cloud Consultant Current with Salesforce updates, new features, and industry best practices, with the ability to recommend innovative solutions Experience working with industry-standard software design patterns and applying them effectively Problem-solving ability, with the confidence to recommend and make final decisions to restore functionality and maintain system use Methodical, strategic, and pragmatic thinker, focused on outcomes and the bigger picture, with the ability to constructively question established approaches Experience in Salesforce development, alongside experience with frameworks (e.g. FFLIB) and DevOps tools (e.g. Copado, GitHub) Demonstrated coaching and mentoring skills, with experience guiding peers and specialist teams, promoting digital products within organisations, and overseeing innovation initiatives Benefits 25 days annual leave plus bank holidays Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors) Non-contributory pension (8-12% depending on age) and life assurance at eight times your salary Private healthcare with Bupa, income protection, and 24/7 Employee Assistance 35 hours of paid volunteering annually A flexible benefits scheme designed around your lifestyle Our values & culture Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that's free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. Disability Confident: our hiring approach We're proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role's key requirements. Useful information and timeline Advert Closing: 2nd August at 11:59pm CV Review/Shortlist: 4th August First Stage Interviews: w/c 10th August Second Stage: w/c 17th August At the FCA, we're creating a fair and more resilient financial system. We're establishing more transparent relationships between financial services and their customers, building trust in financial markets and protecting vulnerable consumers.
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role As a member of the Global Critical Situation Management Organization, the Sr. Critical Situation Manager is assigned to help manage the most urgent customer problems involving Proofpoint products and services. This person serves as the communication focal point for the customer and oversees all resolution efforts from the initial problem identification to post-mortem analysis. The Sr. Critical Situation Manager also acts as a customer advocate to help drive improvements in all aspects of business, including Customer Service, Professional Services, Product and Engineering. Your day-to-day Lead high-severity customer incidents (major system outages) and/or executive escalations Leverage the internal, cross-functional community to drive critical situations to resolution Provide customer-facing updates and internal reporting Lead cross-departmental process improvement to maximize customer retention Drive process improvement as part of the overall Services group Provide post-escalation analysis reporting that will capture and help drive process improvements throughout the organization Coordinate and research incident root cause and generate customer-facing root cause analysis documents Evaluate customer requests for service level agreement violations Participate in on-call support 24x7 rotation as assigned What you bring to the team Proficient in using AI tools to help analyse escalated situations and create internal and customer-facing reporting Extensive experience in customer-facing technology roles with escalation management background Solid understanding of Database and SaaS applications Basic familiarity with Linux command line environments An accomplished communicator and influencer, able to thrive in high pressure situations working with customers, users, senior level management, sales and peers Comfortable interacting with executives (customer and internal) Proven success coordinating solutions across multiple cross-functional teams Working knowledge of Salesforce service cloud-based systems Strong business and management acumen Possess the ability to resolve issues and conflicts, as well as be able to take ownership in challenging situations Ability to maintain a calm and professional demeanour in the face of high-pressure, intense escalations Knowledge of email privacy/protection, cloud services, software as a service (SaaS) is preferred Project Management experience, PMP certification is a plus Why Proofpoint? Competitive compensation Comprehensive benefits Career success on your terms Flexible work environment Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our Culture Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to . Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you - who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones - to help you find your people, build your community, and thrive together. This isn't just a job - it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable - because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support - designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there.
26/07/2026
Full time
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role As a member of the Global Critical Situation Management Organization, the Sr. Critical Situation Manager is assigned to help manage the most urgent customer problems involving Proofpoint products and services. This person serves as the communication focal point for the customer and oversees all resolution efforts from the initial problem identification to post-mortem analysis. The Sr. Critical Situation Manager also acts as a customer advocate to help drive improvements in all aspects of business, including Customer Service, Professional Services, Product and Engineering. Your day-to-day Lead high-severity customer incidents (major system outages) and/or executive escalations Leverage the internal, cross-functional community to drive critical situations to resolution Provide customer-facing updates and internal reporting Lead cross-departmental process improvement to maximize customer retention Drive process improvement as part of the overall Services group Provide post-escalation analysis reporting that will capture and help drive process improvements throughout the organization Coordinate and research incident root cause and generate customer-facing root cause analysis documents Evaluate customer requests for service level agreement violations Participate in on-call support 24x7 rotation as assigned What you bring to the team Proficient in using AI tools to help analyse escalated situations and create internal and customer-facing reporting Extensive experience in customer-facing technology roles with escalation management background Solid understanding of Database and SaaS applications Basic familiarity with Linux command line environments An accomplished communicator and influencer, able to thrive in high pressure situations working with customers, users, senior level management, sales and peers Comfortable interacting with executives (customer and internal) Proven success coordinating solutions across multiple cross-functional teams Working knowledge of Salesforce service cloud-based systems Strong business and management acumen Possess the ability to resolve issues and conflicts, as well as be able to take ownership in challenging situations Ability to maintain a calm and professional demeanour in the face of high-pressure, intense escalations Knowledge of email privacy/protection, cloud services, software as a service (SaaS) is preferred Project Management experience, PMP certification is a plus Why Proofpoint? Competitive compensation Comprehensive benefits Career success on your terms Flexible work environment Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our Culture Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to . Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you - who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones - to help you find your people, build your community, and thrive together. This isn't just a job - it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable - because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support - designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there.
Job Title: AI Technical Lead - IT Location: SPAIN / UK - Harrogate / Remote WHO WE ARE Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions delivered on Salesforce's leading cloud platform, provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in Austin Texas, with offices around the world, Certinia is backed by Haveli Investments, General Atlantic and Salesforce Ventures. For more information, visit . THE ROLE Reporting to the Senior Director, Global IT, you are the AI technical lead within the IT Team for Certinia's internal AI transformation. You will work hand-in-hand with an AI Business Analyst to identify high-impact enterprise processes and automate them using robust AI technologies. This is an execution-focused role: you will utilise existing, best-in-class AI tools to build scalable solutions that drive organisational acceleration and measurable ROI. WHAT YOU WILL DO IN THIS ROLE Lead Technical Execution: Act as the primary builder for Certinia's internal AI transformation. Turn high-level process goals into functioning, automated realities. Work Autonomously: Operate with a high degree of independence. You are responsible for taking a concept from the requirements phase through to a live, measurable result with minimal supervision. Drive Process Transformation: Execute top-down process improvements by integrating AI into enterprise-grade workflows to accelerate organisational adoption. Partner with the AI Business Analyst: Work hand-in-hand with the Analyst to validate technical feasibility and deploy solutions that meet the ROI and TTV objectives. Utilise Existing AI Technology: Hands-on configuration and deployment of established AI tools (e.g., Salesforce, Gemini, GCP, Claude, AWS) to solve immediate business challenges. Accelerate Time-to-Value (TTV): Focus on rapid implementation and scaling of solutions. Move quickly from identification to a live, production-ready state. Build Robust Automations: Ensure all AI-driven processes are backed by enterprise-grade technology, robust data pipelines, and reliable API integrations. Report on Service Health: Provide the Senior Director, Global IT with data-driven insights into the performance, health, and ROI of deployed AI services. Maximise Investment: Identify and unlock underutilised AI capabilities within the current technology stack to eliminate manual overhead and operational friction. Adopt AI Guardrails: Collaborate with the Security team to ensure all internal AI implementations remain compliant with InfoSec pillars and data privacy standards. WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE Execution Experience: 8+ years in IT or Software Engineering, with at least 3 years in a technical lead role delivering enterprise-grade process automation. AI Implementation Track Record: Proven experience utilising existing AI/ML technologies to transform business processes and mitigate LLM-specific risks (e.g., prompt injection and data leakage). Leadership Interfacing: Demonstrated experience engaging with Senior Leadership for requirements gathering and delivering high-impact technical demonstrations. Process Transformation Mindset: Deep understanding of enterprise-grade business processes and how to apply AI to accelerate ROI and shorten Time-to-Value (TTV). Framework Awareness: Familiarity with SOC 2 and ISO 27001 standards, with a focus on ensuring AI implementations align with ISO 42001 (AI Management System) readiness. Hands-on Cloud Expertise: Direct experience implementing and securing solutions within major cloud and SaaS environments, specifically AWS, GCP and Salesforce. Robust Engineering Standards: Proficient in building reliable data pipelines and API integrations that ensure AI outputs are accurate and enterprise-ready. Composure Under Pressure: Proven ability to lead technical deployments through high-pressure phases, such as rapid scale-ups or critical process migrations, with clarity. Cross-Functional Partnership: Strong ability to work in a "pod" structure with an AI Business Analyst, providing the technical "how" to meet high-level business "whats.". Technical Storytelling: Strong ability to translate technical AI constraints and successes into clear business language. Problem Solving: Proficient in analysing legacy process bottlenecks and solving them using industry-best AI practices and existing technology stacks. WHAT ELSE WOULD BE GREAT AI Tooling: Experience with AI orchestration layers. Prompt Engineering: Skill in refining LLM outputs for high-accuracy enterprise tasks. Agile Delivery: Experience in "Sprint" environments where speed and ROI are the primary measures of success.
26/07/2026
Full time
Job Title: AI Technical Lead - IT Location: SPAIN / UK - Harrogate / Remote WHO WE ARE Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions delivered on Salesforce's leading cloud platform, provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in Austin Texas, with offices around the world, Certinia is backed by Haveli Investments, General Atlantic and Salesforce Ventures. For more information, visit . THE ROLE Reporting to the Senior Director, Global IT, you are the AI technical lead within the IT Team for Certinia's internal AI transformation. You will work hand-in-hand with an AI Business Analyst to identify high-impact enterprise processes and automate them using robust AI technologies. This is an execution-focused role: you will utilise existing, best-in-class AI tools to build scalable solutions that drive organisational acceleration and measurable ROI. WHAT YOU WILL DO IN THIS ROLE Lead Technical Execution: Act as the primary builder for Certinia's internal AI transformation. Turn high-level process goals into functioning, automated realities. Work Autonomously: Operate with a high degree of independence. You are responsible for taking a concept from the requirements phase through to a live, measurable result with minimal supervision. Drive Process Transformation: Execute top-down process improvements by integrating AI into enterprise-grade workflows to accelerate organisational adoption. Partner with the AI Business Analyst: Work hand-in-hand with the Analyst to validate technical feasibility and deploy solutions that meet the ROI and TTV objectives. Utilise Existing AI Technology: Hands-on configuration and deployment of established AI tools (e.g., Salesforce, Gemini, GCP, Claude, AWS) to solve immediate business challenges. Accelerate Time-to-Value (TTV): Focus on rapid implementation and scaling of solutions. Move quickly from identification to a live, production-ready state. Build Robust Automations: Ensure all AI-driven processes are backed by enterprise-grade technology, robust data pipelines, and reliable API integrations. Report on Service Health: Provide the Senior Director, Global IT with data-driven insights into the performance, health, and ROI of deployed AI services. Maximise Investment: Identify and unlock underutilised AI capabilities within the current technology stack to eliminate manual overhead and operational friction. Adopt AI Guardrails: Collaborate with the Security team to ensure all internal AI implementations remain compliant with InfoSec pillars and data privacy standards. WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE Execution Experience: 8+ years in IT or Software Engineering, with at least 3 years in a technical lead role delivering enterprise-grade process automation. AI Implementation Track Record: Proven experience utilising existing AI/ML technologies to transform business processes and mitigate LLM-specific risks (e.g., prompt injection and data leakage). Leadership Interfacing: Demonstrated experience engaging with Senior Leadership for requirements gathering and delivering high-impact technical demonstrations. Process Transformation Mindset: Deep understanding of enterprise-grade business processes and how to apply AI to accelerate ROI and shorten Time-to-Value (TTV). Framework Awareness: Familiarity with SOC 2 and ISO 27001 standards, with a focus on ensuring AI implementations align with ISO 42001 (AI Management System) readiness. Hands-on Cloud Expertise: Direct experience implementing and securing solutions within major cloud and SaaS environments, specifically AWS, GCP and Salesforce. Robust Engineering Standards: Proficient in building reliable data pipelines and API integrations that ensure AI outputs are accurate and enterprise-ready. Composure Under Pressure: Proven ability to lead technical deployments through high-pressure phases, such as rapid scale-ups or critical process migrations, with clarity. Cross-Functional Partnership: Strong ability to work in a "pod" structure with an AI Business Analyst, providing the technical "how" to meet high-level business "whats.". Technical Storytelling: Strong ability to translate technical AI constraints and successes into clear business language. Problem Solving: Proficient in analysing legacy process bottlenecks and solving them using industry-best AI practices and existing technology stacks. WHAT ELSE WOULD BE GREAT AI Tooling: Experience with AI orchestration layers. Prompt Engineering: Skill in refining LLM outputs for high-accuracy enterprise tasks. Agile Delivery: Experience in "Sprint" environments where speed and ROI are the primary measures of success.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here ambition meets action. Tech meets trust. And innovation isn,t a buzzword - it's a way of life. The world of work as we know it is changing and we re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Community Practice Leaders scale technical sales expertise across the organization, enabling a unified, high-impact Go-To-Market (GTM) approach. Our Community Practice Leaders build, nurture, and grow professional networks across Informatica and key strategic partners, aligning them with priority cloud and data use cases. Operating from our London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK /Ireland and broader European markets. At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward. We are united by a shared passion for using data to achieve the extraordinary for each other, our customers, and the world. We seek innovative, autonomous thinkers who believe in the power of data to drive meaningful change. Role and Responsibilities Advance Regional & Global CoP Goals: Drive the strategic objectives of the Informatica Community Practice (CoP) organization to support local technical sales and account teams, facilitating timely communications and community activities across regions. Support Strategic Commercial Opportunities: Accelerate complex sales pursuits by creating reusable enterprise assets, coaching field resources, and engaging directly as a trusted advisor with Dutch and European enterprise customers. Master GTM Execution: Maintain a deep understanding of GTM messaging, localized market drivers, and regional enablement strategies to enhance the impact of the CoP on overall business growth. Foster Cross-Functional Alliances: Establish and maintain robust partnerships across regional Sales, Marketing, and Product teams, ensuring regular communication and clear project accountability. Drive Platform Engagement: Oversee the development of digital enablement pages (including Seismic) and interactive community initiatives to expand active participation. Champion the CoP Mission: Promote the value proposition of the Community of Practice both internally and externally within the local tech ecosystem. Collaborate Globally: Partner with the broader Industry Advisor team and international technical sales leaders to deploy deep architectural and business-value expertise. Technology You'll Use Informatica Intelligent Data Management Cloud (IDMC): Including related services (AI/Agentforce, Data Integration, Access Management, Marketplace, Data Governance & Catalog, Master Data Management, etc.). Sales Enablement Platforms: Including Seismic, Slack, and Salesforce CRM. Modern Enterprise Tech: Enterprise SaaS, Middleware (PaaS), MuleSoft integration architecture, and IaaS technologies. Qualifications You'll Need to Be Successful Leadership Experience: 5+ years of director-level or senior strategic experience within enterprise software companies, successfully managing multiple complex workstreams and deadlines in a consultative sales context. Data Governance: Including data quality, data profiling, classficiations, catalog, data privacy / protection. Hands on experience highly preferred. Communication Excellence: Demonstrated ability to articulate highly complex technical concepts and data architectures to both technical and non-technical audiences, both verbally and in writing. Stakeholder Engagement: Proven experience conducting stakeholder interviews and building trusted relationships between customers, prospects, industry analysts, sales leaders, and R&D. Project Management: Strong experience managing initiatives across geographically dispersed, multicultural teams. Data Management Expertise: Deep knowledge of enterprise data management, cloud strategies, SaaS, middleware (PaaS), or business analytics. Ecosystem Familiarity: Prior knowledge of Informatica technologies, alongside a strong understanding of Salesforce platforms and MuleSoft architectures, is highly preferred. GTM & Value Selling DNA: A thorough understanding of enterprise software sales cycles, value-realization frameworks, and GTM processes. Language Skills: Professional fluency in English is mandatory. Professional proficiency in Dutch is highly preferred to effectively partner with local enterprise clients and stakeholders in the Netherlands. Mobility: Willingness to travel up to 25%, primarily focused on regional customer engagement with occasional global travel. Education & Competency Degree or equivalent practical experience. We value diverse backgrounds and evaluate candidates based on core competencies (including workplace experience, military service, volunteer roles, or extracurricular leadership). Unleash Your Potential When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We r Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you re come to the right place.
26/07/2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here ambition meets action. Tech meets trust. And innovation isn,t a buzzword - it's a way of life. The world of work as we know it is changing and we re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Community Practice Leaders scale technical sales expertise across the organization, enabling a unified, high-impact Go-To-Market (GTM) approach. Our Community Practice Leaders build, nurture, and grow professional networks across Informatica and key strategic partners, aligning them with priority cloud and data use cases. Operating from our London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK /Ireland and broader European markets. At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward. We are united by a shared passion for using data to achieve the extraordinary for each other, our customers, and the world. We seek innovative, autonomous thinkers who believe in the power of data to drive meaningful change. Role and Responsibilities Advance Regional & Global CoP Goals: Drive the strategic objectives of the Informatica Community Practice (CoP) organization to support local technical sales and account teams, facilitating timely communications and community activities across regions. Support Strategic Commercial Opportunities: Accelerate complex sales pursuits by creating reusable enterprise assets, coaching field resources, and engaging directly as a trusted advisor with Dutch and European enterprise customers. Master GTM Execution: Maintain a deep understanding of GTM messaging, localized market drivers, and regional enablement strategies to enhance the impact of the CoP on overall business growth. Foster Cross-Functional Alliances: Establish and maintain robust partnerships across regional Sales, Marketing, and Product teams, ensuring regular communication and clear project accountability. Drive Platform Engagement: Oversee the development of digital enablement pages (including Seismic) and interactive community initiatives to expand active participation. Champion the CoP Mission: Promote the value proposition of the Community of Practice both internally and externally within the local tech ecosystem. Collaborate Globally: Partner with the broader Industry Advisor team and international technical sales leaders to deploy deep architectural and business-value expertise. Technology You'll Use Informatica Intelligent Data Management Cloud (IDMC): Including related services (AI/Agentforce, Data Integration, Access Management, Marketplace, Data Governance & Catalog, Master Data Management, etc.). Sales Enablement Platforms: Including Seismic, Slack, and Salesforce CRM. Modern Enterprise Tech: Enterprise SaaS, Middleware (PaaS), MuleSoft integration architecture, and IaaS technologies. Qualifications You'll Need to Be Successful Leadership Experience: 5+ years of director-level or senior strategic experience within enterprise software companies, successfully managing multiple complex workstreams and deadlines in a consultative sales context. Data Governance: Including data quality, data profiling, classficiations, catalog, data privacy / protection. Hands on experience highly preferred. Communication Excellence: Demonstrated ability to articulate highly complex technical concepts and data architectures to both technical and non-technical audiences, both verbally and in writing. Stakeholder Engagement: Proven experience conducting stakeholder interviews and building trusted relationships between customers, prospects, industry analysts, sales leaders, and R&D. Project Management: Strong experience managing initiatives across geographically dispersed, multicultural teams. Data Management Expertise: Deep knowledge of enterprise data management, cloud strategies, SaaS, middleware (PaaS), or business analytics. Ecosystem Familiarity: Prior knowledge of Informatica technologies, alongside a strong understanding of Salesforce platforms and MuleSoft architectures, is highly preferred. GTM & Value Selling DNA: A thorough understanding of enterprise software sales cycles, value-realization frameworks, and GTM processes. Language Skills: Professional fluency in English is mandatory. Professional proficiency in Dutch is highly preferred to effectively partner with local enterprise clients and stakeholders in the Netherlands. Mobility: Willingness to travel up to 25%, primarily focused on regional customer engagement with occasional global travel. Education & Competency Degree or equivalent practical experience. We value diverse backgrounds and evaluate candidates based on core competencies (including workplace experience, military service, volunteer roles, or extracurricular leadership). Unleash Your Potential When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We r Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you re come to the right place.
Salesforce is seeking a senior leader for the Community Practice to drive regional and global GTM initiatives and enable high-impact technical sales across the UK/IE and Europe. You will build and nurture networks, guide strategy, and partner with sales, marketing, and product teams to deliver measurable business value. This role requires 5+ years in enterprise software leadership, strong data governance and communication skills, and willingness to travel up to 25%.
26/07/2026
Full time
Salesforce is seeking a senior leader for the Community Practice to drive regional and global GTM initiatives and enable high-impact technical sales across the UK/IE and Europe. You will build and nurture networks, guide strategy, and partner with sales, marketing, and product teams to deliver measurable business value. This role requires 5+ years in enterprise software leadership, strong data governance and communication skills, and willingness to travel up to 25%.
Specialist Solution Engineer 9 - InformaticaApplyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR351442 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Community Practice Leaders scale technical sales expertise across the organization, enabling a unified, high-impact Go-To-Market (GTM) approach. Our Community Practice Leaders build, nurture, and grow professional networks across Informatica and key strategic partners, aligning them with priority cloud and data use cases. Operating from our London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK /Ireland and broader European markets. At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward. We are united by a shared passion for using data to achieve the extraordinary for each other, our customers, and the world. We seek innovative, autonomous thinkers who believe in the power of data to drive meaningful change. Role and Responsibilities Advance Regional & Global CoP Goals: Drive the strategic objectives of the Informatica Community Practice (CoP) organization to support local technical sales and account teams, facilitating timely communications and community activities across regions. Support Strategic Commercial Opportunities: Accelerate complex sales pursuits by creating reusable enterprise assets, coaching field resources, and engaging directly as a trusted advisor with Dutch and European enterprise customers. Master GTM Execution: Maintain a deep understanding of GTM messaging, localized market drivers, and regional enablement strategies to enhance the impact of the CoP on overall business growth. Foster Cross-Functional Alliances: Establish and maintain robust partnerships across regional Sales, Marketing, and Product teams, ensuring regular communication and clear project accountability. Drive Platform Engagement: Oversee the development of digital enablement pages (including Seismic) and interactive community initiatives to expand active participation. Champion the CoP Mission: Promote the value proposition of the Community of Practice both internally and externally within the local tech ecosystem. Collaborate Globally: Partner with the broader Industry Advisor team and international technical sales leaders to deploy deep architectural and business-value expertise. Technology You'll Use Informatica Intelligent Data Management Cloud (IDMC): Including related services (AI/Agentforce, Data Integration, Access Management, Marketplace, Data Governance & Catalog, Master Data Management, etc.). Sales Enablement Platforms: Including Seismic, Slack, and Salesforce CRM. Modern Enterprise Tech: Enterprise SaaS, Middleware (PaaS), MuleSoft integration architecture, and IaaS technologies. Qualifications You'll Need to Be Successful Leadership Experience: 5+ years of director-level or senior strategic experience within enterprise software companies, successfully managing multiple complex workstreams and deadlines in a consultative sales context. Data Governance : Including data quality, data profiling, classficiations, catalog, data privacy / protection. Hands on experience highly preferred. Communication Excellence: Demonstrated ability to articulate highly complex technical concepts and data architectures to both technical and non-technical audiences, both verbally and in writing. Stakeholder Engagement: Proven experience conducting stakeholder interviews and building trusted relationships between customers, prospects, industry analysts, sales leaders, and R&D. Project Management: Strong experience managing initiatives across geographically dispersed, multicultural teams. Data Management Expertise: Deep knowledge of enterprise data management, cloud strategies, SaaS, middleware (PaaS), or business analytics. Ecosystem Familiarity: Prior knowledge of Informatica technologies, alongside a strong understanding of Salesforce platforms and MuleSoft architectures, is highly preferred. GTM & Value Selling DNA: A thorough understanding of enterprise software sales cycles, value-realization frameworks, and GTM processes. Language Skills: Professional fluency in English is mandatory. Professional proficiency in Dutch is highly preferred to effectively partner with local enterprise clients and stakeholders in the Netherlands. Mobility: Willingness to travel up to 25%, primarily focused on regional customer engagement with occasional global travel. Education & Competency: Degree or equivalent practical experience. We value diverse backgrounds and evaluate candidates based on core competencies (including workplace experience, military service, volunteer roles, or extracurricular leadership).Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
26/07/2026
Full time
Specialist Solution Engineer 9 - InformaticaApplyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR351442 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Community Practice Leaders scale technical sales expertise across the organization, enabling a unified, high-impact Go-To-Market (GTM) approach. Our Community Practice Leaders build, nurture, and grow professional networks across Informatica and key strategic partners, aligning them with priority cloud and data use cases. Operating from our London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK /Ireland and broader European markets. At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward. We are united by a shared passion for using data to achieve the extraordinary for each other, our customers, and the world. We seek innovative, autonomous thinkers who believe in the power of data to drive meaningful change. Role and Responsibilities Advance Regional & Global CoP Goals: Drive the strategic objectives of the Informatica Community Practice (CoP) organization to support local technical sales and account teams, facilitating timely communications and community activities across regions. Support Strategic Commercial Opportunities: Accelerate complex sales pursuits by creating reusable enterprise assets, coaching field resources, and engaging directly as a trusted advisor with Dutch and European enterprise customers. Master GTM Execution: Maintain a deep understanding of GTM messaging, localized market drivers, and regional enablement strategies to enhance the impact of the CoP on overall business growth. Foster Cross-Functional Alliances: Establish and maintain robust partnerships across regional Sales, Marketing, and Product teams, ensuring regular communication and clear project accountability. Drive Platform Engagement: Oversee the development of digital enablement pages (including Seismic) and interactive community initiatives to expand active participation. Champion the CoP Mission: Promote the value proposition of the Community of Practice both internally and externally within the local tech ecosystem. Collaborate Globally: Partner with the broader Industry Advisor team and international technical sales leaders to deploy deep architectural and business-value expertise. Technology You'll Use Informatica Intelligent Data Management Cloud (IDMC): Including related services (AI/Agentforce, Data Integration, Access Management, Marketplace, Data Governance & Catalog, Master Data Management, etc.). Sales Enablement Platforms: Including Seismic, Slack, and Salesforce CRM. Modern Enterprise Tech: Enterprise SaaS, Middleware (PaaS), MuleSoft integration architecture, and IaaS technologies. Qualifications You'll Need to Be Successful Leadership Experience: 5+ years of director-level or senior strategic experience within enterprise software companies, successfully managing multiple complex workstreams and deadlines in a consultative sales context. Data Governance : Including data quality, data profiling, classficiations, catalog, data privacy / protection. Hands on experience highly preferred. Communication Excellence: Demonstrated ability to articulate highly complex technical concepts and data architectures to both technical and non-technical audiences, both verbally and in writing. Stakeholder Engagement: Proven experience conducting stakeholder interviews and building trusted relationships between customers, prospects, industry analysts, sales leaders, and R&D. Project Management: Strong experience managing initiatives across geographically dispersed, multicultural teams. Data Management Expertise: Deep knowledge of enterprise data management, cloud strategies, SaaS, middleware (PaaS), or business analytics. Ecosystem Familiarity: Prior knowledge of Informatica technologies, alongside a strong understanding of Salesforce platforms and MuleSoft architectures, is highly preferred. GTM & Value Selling DNA: A thorough understanding of enterprise software sales cycles, value-realization frameworks, and GTM processes. Language Skills: Professional fluency in English is mandatory. Professional proficiency in Dutch is highly preferred to effectively partner with local enterprise clients and stakeholders in the Netherlands. Mobility: Willingness to travel up to 25%, primarily focused on regional customer engagement with occasional global travel. Education & Competency: Degree or equivalent practical experience. We value diverse backgrounds and evaluate candidates based on core competencies (including workplace experience, military service, volunteer roles, or extracurricular leadership).Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Community Practice Leaders scale technical sales expertise across the organization, enabling a unified, high-impact Go-To-Market (GTM) approach. Our Community Practice Leaders build, nurture, and grow professional networks across Informatica and key strategic partners, aligning them with priority cloud and data use cases. Operating from our London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK /Ireland and broader European markets. At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward. We are united by a shared passion for using data to achieve the extraordinary for each other, our customers, and the world. We seek innovative, autonomous thinkers who believe in the power of data to drive meaningful change. Role and Responsibilities Advance Regional & Global CoP Goals: Drive the strategic objectives of the Informatica Community Practice (CoP) organization to support local technical sales and account teams, facilitating timely communications and community activities across regions. Support Strategic Commercial Opportunities: Accelerate complex sales pursuits by creating reusable enterprise assets, coaching field resources, and engaging directly as a trusted advisor with Dutch and European enterprise customers. Master GTM Execution: Maintain a deep understanding of GTM messaging, localized market drivers, and regional enablement strategies to enhance the impact of the CoP on overall business growth. Foster Cross-Functional Alliances: Establish and maintain robust partnerships across regional Sales, Marketing, and Product teams, ensuring regular communication and clear project accountability. Drive Platform Engagement: Oversee the development of digital enablement pages (including Seismic) and interactive community initiatives to expand active participation. Champion the CoP Mission: Promote the value proposition of the Community of Practice both internally and externally within the local tech ecosystem. Collaborate Globally: Partner with the broader Industry Advisor team and international technical sales leaders to deploy deep architectural and business-value expertise. Technology You'll Use Informatica Intelligent Data Management Cloud (IDMC): Including related services (AI/Agentforce, Data Integration, Access Management, Marketplace, Data Governance & Catalog, Master Data Management, etc.). Sales Enablement Platforms: Including Seismic, Slack, and Salesforce CRM. Modern Enterprise Tech: Enterprise SaaS, Middleware (PaaS), MuleSoft integration architecture, and IaaS technologies. Qualifications You'll Need to Be Successful Leadership Experience: 5+ years of director-level or senior strategic experience within enterprise software companies, successfully managing multiple complex workstreams and deadlines in a consultative sales context. Data Governance: Including data quality, data profiling, classficiations, catalog, data privacy / protection. Hands on experience highly preferred. Communication Excellence: Demonstrated ability to articulate highly complex technical concepts and data architectures to both technical and non-technical audiences, both verbally and in writing. Stakeholder Engagement: Proven experience conducting stakeholder interviews and building trusted relationships between customers, prospects, industry analysts, sales leaders, and R&D. Project Management: Strong experience managing initiatives across geographically dispersed, multicultural teams. Data Management Expertise: Deep knowledge of enterprise data management, cloud strategies, SaaS, middleware (PaaS), or business analytics. Ecosystem Familiarity: Prior knowledge of Informatica technologies, alongside a strong understanding of Salesforce platforms and MuleSoft architectures, is highly preferred. GTM & Value Selling DNA: A thorough understanding of enterprise software sales cycles, value-realization frameworks, and GTM processes. Language Skills: Professional fluency in English is mandatory. Professional proficiency in Dutch is highly preferred to effectively partner with local enterprise clients and stakeholders in the Netherlands. Mobility: Willingness to travel up to 25%, primarily focused on regional customer engagement with occasional global travel. Education & Competency: Degree or equivalent practical experience. We value diverse backgrounds and evaluate candidates based on core competencies (including workplace experience, military service, volunteer roles, or extracurricular leadership). We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. At Salesforce, we strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form . Equal Opportunity Statement. Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal . Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
26/07/2026
Full time
Community Practice Leaders scale technical sales expertise across the organization, enabling a unified, high-impact Go-To-Market (GTM) approach. Our Community Practice Leaders build, nurture, and grow professional networks across Informatica and key strategic partners, aligning them with priority cloud and data use cases. Operating from our London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK /Ireland and broader European markets. At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward. We are united by a shared passion for using data to achieve the extraordinary for each other, our customers, and the world. We seek innovative, autonomous thinkers who believe in the power of data to drive meaningful change. Role and Responsibilities Advance Regional & Global CoP Goals: Drive the strategic objectives of the Informatica Community Practice (CoP) organization to support local technical sales and account teams, facilitating timely communications and community activities across regions. Support Strategic Commercial Opportunities: Accelerate complex sales pursuits by creating reusable enterprise assets, coaching field resources, and engaging directly as a trusted advisor with Dutch and European enterprise customers. Master GTM Execution: Maintain a deep understanding of GTM messaging, localized market drivers, and regional enablement strategies to enhance the impact of the CoP on overall business growth. Foster Cross-Functional Alliances: Establish and maintain robust partnerships across regional Sales, Marketing, and Product teams, ensuring regular communication and clear project accountability. Drive Platform Engagement: Oversee the development of digital enablement pages (including Seismic) and interactive community initiatives to expand active participation. Champion the CoP Mission: Promote the value proposition of the Community of Practice both internally and externally within the local tech ecosystem. Collaborate Globally: Partner with the broader Industry Advisor team and international technical sales leaders to deploy deep architectural and business-value expertise. Technology You'll Use Informatica Intelligent Data Management Cloud (IDMC): Including related services (AI/Agentforce, Data Integration, Access Management, Marketplace, Data Governance & Catalog, Master Data Management, etc.). Sales Enablement Platforms: Including Seismic, Slack, and Salesforce CRM. Modern Enterprise Tech: Enterprise SaaS, Middleware (PaaS), MuleSoft integration architecture, and IaaS technologies. Qualifications You'll Need to Be Successful Leadership Experience: 5+ years of director-level or senior strategic experience within enterprise software companies, successfully managing multiple complex workstreams and deadlines in a consultative sales context. Data Governance: Including data quality, data profiling, classficiations, catalog, data privacy / protection. Hands on experience highly preferred. Communication Excellence: Demonstrated ability to articulate highly complex technical concepts and data architectures to both technical and non-technical audiences, both verbally and in writing. Stakeholder Engagement: Proven experience conducting stakeholder interviews and building trusted relationships between customers, prospects, industry analysts, sales leaders, and R&D. Project Management: Strong experience managing initiatives across geographically dispersed, multicultural teams. Data Management Expertise: Deep knowledge of enterprise data management, cloud strategies, SaaS, middleware (PaaS), or business analytics. Ecosystem Familiarity: Prior knowledge of Informatica technologies, alongside a strong understanding of Salesforce platforms and MuleSoft architectures, is highly preferred. GTM & Value Selling DNA: A thorough understanding of enterprise software sales cycles, value-realization frameworks, and GTM processes. Language Skills: Professional fluency in English is mandatory. Professional proficiency in Dutch is highly preferred to effectively partner with local enterprise clients and stakeholders in the Netherlands. Mobility: Willingness to travel up to 25%, primarily focused on regional customer engagement with occasional global travel. Education & Competency: Degree or equivalent practical experience. We value diverse backgrounds and evaluate candidates based on core competencies (including workplace experience, military service, volunteer roles, or extracurricular leadership). We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. At Salesforce, we strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form . Equal Opportunity Statement. Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal . Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Community Practice Leaders scale technical sales expertise across the organization, enabling a unified, high-impact Go-To-Market (GTM) approach. Our Community Practice Leaders build, nurture, and grow professional networks across Informatica and key strategic partners, aligning them with priority cloud and data use cases. Operating from our London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK /Ireland and broader European markets. At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward. We are united by a shared passion for using data to achieve the extraordinary for each other, our customers, and the world. We seek innovative, autonomous thinkers who believe in the power of data to drive meaningful change. Role and Responsibilities Advance Regional & Global CoP Goals: Drive the strategic objectives of the Informatica Community Practice (CoP) organization to support local technical sales and account teams, facilitating timely communications and community activities across regions. Support Strategic Commercial Opportunities: Accelerate complex sales pursuits by creating reusable enterprise assets, coaching field resources, and engaging directly as a trusted advisor with Dutch and European enterprise customers. Master GTM Execution: Maintain a deep understanding of GTM messaging, localized market drivers, and regional enablement strategies to enhance the impact of the CoP on overall business growth. Foster Cross-Functional Alliances: Establish and maintain robust partnerships across regional Sales, Marketing, and Product teams, ensuring regular communication and clear project accountability. Drive Platform Engagement: Oversee the development of digital enablement pages (including Seismic) and interactive community initiatives to expand active participation. Champion the CoP Mission: Promote the value proposition of the Community of Practice both internally and externally within the local tech ecosystem. Collaborate Globally: Partner with the broader Industry Advisor team and international technical sales leaders to deploy deep architectural and business-value expertise. Technology You'll Use Informatica Intelligent Data Management Cloud (IDMC): Including related services (AI/Agentforce, Data Integration, Access Management, Marketplace, Data Governance & Catalog, Master Data Management, etc.). Sales Enablement Platforms: Including Seismic, Slack, and Salesforce CRM. Modern Enterprise Tech: Enterprise SaaS, Middleware (PaaS), MuleSoft integration architecture, and IaaS technologies. Qualifications You'll Need to Be Successful Leadership Experience: 5+ years of director-level or senior strategic experience within enterprise software companies, successfully managing multiple complex workstreams and deadlines in a consultative sales context. Data Governance: Including data quality, data profiling, classficiations, catalog, data privacy / protection. Hands on experience highly preferred. Communication Excellence: Demonstrated ability to articulate highly complex technical concepts and data architectures to both technical and non-technical audiences, both verbally and in writing. Stakeholder Engagement: Proven experience conducting stakeholder interviews and building trusted relationships between customers, prospects, industry analysts, sales leaders, and R&D. Project Management: Strong experience managing initiatives across geographically dispersed, multicultural teams. Data Management Expertise: Deep knowledge of enterprise data management, cloud strategies, SaaS, middleware (PaaS), or business analytics. Ecosystem Familiarity: Prior knowledge of Informatica technologies, alongside a strong understanding of Salesforce platforms and MuleSoft architectures, is highly preferred. GTM & Value Selling DNA: A thorough understanding of enterprise software sales cycles, value-realization frameworks, and GTM processes. Language Skills: Professional fluency in English is mandatory. Professional proficiency in Dutch is highly preferred to effectively partner with local enterprise clients and stakeholders in the Netherlands. Mobility: Willingness to travel up to 25%, primarily focused on regional customer engagement with occasional global travel. Education & Competency: Degree or equivalent practical experience. We value diverse backgrounds and evaluate candidates based on core competencies (including workplace experience, military service, volunteer roles, or extracurricular leadership).
26/07/2026
Full time
Community Practice Leaders scale technical sales expertise across the organization, enabling a unified, high-impact Go-To-Market (GTM) approach. Our Community Practice Leaders build, nurture, and grow professional networks across Informatica and key strategic partners, aligning them with priority cloud and data use cases. Operating from our London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK /Ireland and broader European markets. At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward. We are united by a shared passion for using data to achieve the extraordinary for each other, our customers, and the world. We seek innovative, autonomous thinkers who believe in the power of data to drive meaningful change. Role and Responsibilities Advance Regional & Global CoP Goals: Drive the strategic objectives of the Informatica Community Practice (CoP) organization to support local technical sales and account teams, facilitating timely communications and community activities across regions. Support Strategic Commercial Opportunities: Accelerate complex sales pursuits by creating reusable enterprise assets, coaching field resources, and engaging directly as a trusted advisor with Dutch and European enterprise customers. Master GTM Execution: Maintain a deep understanding of GTM messaging, localized market drivers, and regional enablement strategies to enhance the impact of the CoP on overall business growth. Foster Cross-Functional Alliances: Establish and maintain robust partnerships across regional Sales, Marketing, and Product teams, ensuring regular communication and clear project accountability. Drive Platform Engagement: Oversee the development of digital enablement pages (including Seismic) and interactive community initiatives to expand active participation. Champion the CoP Mission: Promote the value proposition of the Community of Practice both internally and externally within the local tech ecosystem. Collaborate Globally: Partner with the broader Industry Advisor team and international technical sales leaders to deploy deep architectural and business-value expertise. Technology You'll Use Informatica Intelligent Data Management Cloud (IDMC): Including related services (AI/Agentforce, Data Integration, Access Management, Marketplace, Data Governance & Catalog, Master Data Management, etc.). Sales Enablement Platforms: Including Seismic, Slack, and Salesforce CRM. Modern Enterprise Tech: Enterprise SaaS, Middleware (PaaS), MuleSoft integration architecture, and IaaS technologies. Qualifications You'll Need to Be Successful Leadership Experience: 5+ years of director-level or senior strategic experience within enterprise software companies, successfully managing multiple complex workstreams and deadlines in a consultative sales context. Data Governance: Including data quality, data profiling, classficiations, catalog, data privacy / protection. Hands on experience highly preferred. Communication Excellence: Demonstrated ability to articulate highly complex technical concepts and data architectures to both technical and non-technical audiences, both verbally and in writing. Stakeholder Engagement: Proven experience conducting stakeholder interviews and building trusted relationships between customers, prospects, industry analysts, sales leaders, and R&D. Project Management: Strong experience managing initiatives across geographically dispersed, multicultural teams. Data Management Expertise: Deep knowledge of enterprise data management, cloud strategies, SaaS, middleware (PaaS), or business analytics. Ecosystem Familiarity: Prior knowledge of Informatica technologies, alongside a strong understanding of Salesforce platforms and MuleSoft architectures, is highly preferred. GTM & Value Selling DNA: A thorough understanding of enterprise software sales cycles, value-realization frameworks, and GTM processes. Language Skills: Professional fluency in English is mandatory. Professional proficiency in Dutch is highly preferred to effectively partner with local enterprise clients and stakeholders in the Netherlands. Mobility: Willingness to travel up to 25%, primarily focused on regional customer engagement with occasional global travel. Education & Competency: Degree or equivalent practical experience. We value diverse backgrounds and evaluate candidates based on core competencies (including workplace experience, military service, volunteer roles, or extracurricular leadership).
About Us Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics-all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential. Our Opportunity At Automation Anywhere, we are looking for a business-fluent, technically credible industry specialist to join our EMEA Industry Catalyst & Solution Engineering team. As Principal Solution Architect - Industry Specialist, you will operate at the intersection of deep BFSI expertise and enterprise-grade technical credibility, engaging C-suite and senior business leaders to translate agentic AI and intelligent automation capabilities into compelling, industry-specific business transformation narratives. This is a newly created hybrid role, bridging Solution Engineering and Industry Catalyst. Unlike a pure Catalyst role you carry direct deal accountability; unlike a standard SE role you operate at the business transformation layer. You will be the named BFSI & Finance Operations expert on major EMEA pursuits, owning vertical content, qualifying industry opportunities, and serving as a trusted advisor to both customers and the broader SE team. Location: United Kingdom (London) Who You'll Report To VP, Industry Catalyst & Solution Engineering - EMEA You Will Make an Impact By Being Responsible For Industry Sales Execution (60%) Lead industry-specific pre-sales motions on strategic EMEA accounts, partnering with Account Executives from qualification through commercial close. Own the business case, ROI model, and industry narrative for Banking, Financial Services, Insurance, and Finance Operations opportunities across EMEA and the Middle East. Design and deliver executive-level discovery workshops, translating business pain into agentic AI and intelligent automation solution roadmaps. Serve as the named BFSI industry expert on RFPs, RFIs, and strategic pursuits; lead responses to procurement and technical evaluation processes. Engage Global System Integrators on joint solution design for major BFSI accounts. Technical Architecture (25%) Shape high-level solution architectures covering APA, Agentic Process Automation, IDP, and Co-Pilot modalities for BFSI use cases including KYC, AML, financial close, AP/AR automation, and claims processing. Guide POC scoping and success criteria definition; support the SE team during technical validation phases on vertically relevant opportunities. Maintain working knowledge of APA platform internals, integration patterns (SAP, Salesforce, ServiceNow), and cloud deployment models. Bridge technical depth of the SE team to the strategic perspective of the Catalyst team, amplifying both. Industry Content & Enablement (15%) / Thought Leadership & Eminence Build and maintain BFSI and Finance Operations vertical playbooks covering use case libraries, competitive positioning, and objection handling. Deliver internal enablement sessions to upskill the EMEA SE team on industry dynamics, regulatory landscape, and BFSI buyer language. Contribute to EMEA Industry Pack development alongside Industry Catalyst colleagues; represent Automation Anywhere at relevant industry events and analyst briefings. Publish point-of-view content on agentic AI and intelligent automation trends in BFSI and Finance Operations via LinkedIn and internal platforms. Develop executive briefing materials and CXO conversation frameworks for use by the broader EMEA SE team. Build and maintain a network of industry practitioners, GSI contacts, and ecosystem partners in the BFSI vertical. You Will Be a Great Fit If You Have 10+ years of experience in BFSI, Insurance, or Finance Operations, combining a practitioner phase (banking, financial analysis, insurance operations, or FinTech) with a consulting or technology sales phase. Deep industry knowledge across Banking & Capital Markets, Financial Services, and/or Insurance - you speak the buyer's language as a practitioner, not just from a slide deck. Demonstrable ability to lead enterprise architecture conversations, whiteboard solution designs, and scope POCs involving RPA, AI Agents, LLM integration, and enterprise platform integrations (SAP, Salesforce, ServiceNow). Working knowledge of agentic process automation concepts - agent orchestration, human-in-the-loop workflows, document intelligence, and co-pilot patterns. Experience with Automation Anywhere, UiPath, or ServiceNow a strong asset. Proven track record of operating at CXO and SVP level - conducting discovery, presenting business cases, and influencing procurement decisions in complex, multi-stakeholder enterprise sales cycles. Strong commercial acumen: ability to build ROI models, frame value propositions in CFO language, and navigate complex buying committees. Experience with deal values of £250K-£2M ARR preferred. Exceptional written and verbal communication skills; comfortable independently creating polished industry narratives, executive decks, and ROI models - not a slide assembly role. Bachelor's degree in Business, Finance, Technology, or a related field. Advanced degree or professional certifications (CFA, FRM, ACCA, MBA) a strong plus. Preferred Qualifications Prior experience in a pre-sales, solution consulting, or industry advisory role at an enterprise software or consulting firm (Big 4, Tier 1 SI, or SaaS vendor). Hands-on experience with Automation Anywhere A360 / APA, or a directly comparable intelligent automation platform. Familiarity with BFSI regulatory frameworks (Basel III/IV, Solvency II, GDPR, DORA, PSD2) and their operational automation implications. Experience building or contributing to industry vertical content libraries, competitive battle cards, or GTM playbooks. Active LinkedIn presence and existing network in the BFSI community; history of industry event speaking, publication, or analyst engagement. Ready to Revolutionize Work? This is an opportunity to work with a global, passionate team pioneering technology that's redefining the way people work, everywhere. Join us and discover the many ways that you can have an impact, achieve your potential, and go be great. Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics-all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.
26/07/2026
Full time
About Us Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics-all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential. Our Opportunity At Automation Anywhere, we are looking for a business-fluent, technically credible industry specialist to join our EMEA Industry Catalyst & Solution Engineering team. As Principal Solution Architect - Industry Specialist, you will operate at the intersection of deep BFSI expertise and enterprise-grade technical credibility, engaging C-suite and senior business leaders to translate agentic AI and intelligent automation capabilities into compelling, industry-specific business transformation narratives. This is a newly created hybrid role, bridging Solution Engineering and Industry Catalyst. Unlike a pure Catalyst role you carry direct deal accountability; unlike a standard SE role you operate at the business transformation layer. You will be the named BFSI & Finance Operations expert on major EMEA pursuits, owning vertical content, qualifying industry opportunities, and serving as a trusted advisor to both customers and the broader SE team. Location: United Kingdom (London) Who You'll Report To VP, Industry Catalyst & Solution Engineering - EMEA You Will Make an Impact By Being Responsible For Industry Sales Execution (60%) Lead industry-specific pre-sales motions on strategic EMEA accounts, partnering with Account Executives from qualification through commercial close. Own the business case, ROI model, and industry narrative for Banking, Financial Services, Insurance, and Finance Operations opportunities across EMEA and the Middle East. Design and deliver executive-level discovery workshops, translating business pain into agentic AI and intelligent automation solution roadmaps. Serve as the named BFSI industry expert on RFPs, RFIs, and strategic pursuits; lead responses to procurement and technical evaluation processes. Engage Global System Integrators on joint solution design for major BFSI accounts. Technical Architecture (25%) Shape high-level solution architectures covering APA, Agentic Process Automation, IDP, and Co-Pilot modalities for BFSI use cases including KYC, AML, financial close, AP/AR automation, and claims processing. Guide POC scoping and success criteria definition; support the SE team during technical validation phases on vertically relevant opportunities. Maintain working knowledge of APA platform internals, integration patterns (SAP, Salesforce, ServiceNow), and cloud deployment models. Bridge technical depth of the SE team to the strategic perspective of the Catalyst team, amplifying both. Industry Content & Enablement (15%) / Thought Leadership & Eminence Build and maintain BFSI and Finance Operations vertical playbooks covering use case libraries, competitive positioning, and objection handling. Deliver internal enablement sessions to upskill the EMEA SE team on industry dynamics, regulatory landscape, and BFSI buyer language. Contribute to EMEA Industry Pack development alongside Industry Catalyst colleagues; represent Automation Anywhere at relevant industry events and analyst briefings. Publish point-of-view content on agentic AI and intelligent automation trends in BFSI and Finance Operations via LinkedIn and internal platforms. Develop executive briefing materials and CXO conversation frameworks for use by the broader EMEA SE team. Build and maintain a network of industry practitioners, GSI contacts, and ecosystem partners in the BFSI vertical. You Will Be a Great Fit If You Have 10+ years of experience in BFSI, Insurance, or Finance Operations, combining a practitioner phase (banking, financial analysis, insurance operations, or FinTech) with a consulting or technology sales phase. Deep industry knowledge across Banking & Capital Markets, Financial Services, and/or Insurance - you speak the buyer's language as a practitioner, not just from a slide deck. Demonstrable ability to lead enterprise architecture conversations, whiteboard solution designs, and scope POCs involving RPA, AI Agents, LLM integration, and enterprise platform integrations (SAP, Salesforce, ServiceNow). Working knowledge of agentic process automation concepts - agent orchestration, human-in-the-loop workflows, document intelligence, and co-pilot patterns. Experience with Automation Anywhere, UiPath, or ServiceNow a strong asset. Proven track record of operating at CXO and SVP level - conducting discovery, presenting business cases, and influencing procurement decisions in complex, multi-stakeholder enterprise sales cycles. Strong commercial acumen: ability to build ROI models, frame value propositions in CFO language, and navigate complex buying committees. Experience with deal values of £250K-£2M ARR preferred. Exceptional written and verbal communication skills; comfortable independently creating polished industry narratives, executive decks, and ROI models - not a slide assembly role. Bachelor's degree in Business, Finance, Technology, or a related field. Advanced degree or professional certifications (CFA, FRM, ACCA, MBA) a strong plus. Preferred Qualifications Prior experience in a pre-sales, solution consulting, or industry advisory role at an enterprise software or consulting firm (Big 4, Tier 1 SI, or SaaS vendor). Hands-on experience with Automation Anywhere A360 / APA, or a directly comparable intelligent automation platform. Familiarity with BFSI regulatory frameworks (Basel III/IV, Solvency II, GDPR, DORA, PSD2) and their operational automation implications. Experience building or contributing to industry vertical content libraries, competitive battle cards, or GTM playbooks. Active LinkedIn presence and existing network in the BFSI community; history of industry event speaking, publication, or analyst engagement. Ready to Revolutionize Work? This is an opportunity to work with a global, passionate team pioneering technology that's redefining the way people work, everywhere. Join us and discover the many ways that you can have an impact, achieve your potential, and go be great. Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics-all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role As a Technical Support Associate at Synthesia, you'll be part of the team ensuring delivering first-line technical support to enterprise customers. You'll assist with technical investigations, resolve customer issues, and learn to handle more complex cases as you develop your technical and analytical skills. You'll work closely with experienced Technical Support Specialists and Engineers, gaining exposure to a wide range of technical systems while supporting customers and internal teams. This is a great opportunity to start or advance your career in technical support within a fast-paced, innovative SaaS company. Role Responsibilities: Provide first-line technical support to enterprise customers mainly via live chat, investigating and resolving platform issues Gather and document all relevant information for reported issues, ensuring accurate case creation and updates Apply standard troubleshooting techniques and validated fixes under guidance from senior team members Escalate more complex or critical issues to Technical Support Specialists or Engineering with clear diagnostic details Reproduce reported issues in internal environments to support investigations Follow up with customers to ensure issues are resolved to satisfaction Maintain clear, professional communication with customers throughout the support process Document solutions, troubleshooting steps, and new learnings for internal knowledge sharing About You: 1 to 3 years' experience in a technical support, helpdesk, or customer-facing technical role (or equivalent practical experience) Strong interest in software, systems troubleshooting, and delivering excellent customer outcomes Confident and clear communicator, with the ability to explain technical concepts to non-technical users Highly organised with strong analytical and problem-solving skills, and attention to detail Comfortable taking ownership of issues and managing multiple cases in parallel Curious, proactive learner who enjoys developing technical depth and understanding new tools Collaborative team player who contributes positively to team discussions and continuous improvement Technical Experience (Preferred but not Required): Basic understanding of SaaS platforms and web technologies Familiarity with basic browser troubleshooting and developer tools Experience using ticketing systems such as Intercom, Jira, or Salesforce Awareness of SSO concepts and authentication flows Interest in APIs, data analysis, or system integrations Exposure to log analysis or monitoring platforms (e.g. Datadog) Success will be measured on: Key Performance Indicators (KPI's) within the support team, including but not limited to: Customer Satisfaction (CSAT) First Response Time SLA Compliance Productivity metrics
26/07/2026
Full time
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role As a Technical Support Associate at Synthesia, you'll be part of the team ensuring delivering first-line technical support to enterprise customers. You'll assist with technical investigations, resolve customer issues, and learn to handle more complex cases as you develop your technical and analytical skills. You'll work closely with experienced Technical Support Specialists and Engineers, gaining exposure to a wide range of technical systems while supporting customers and internal teams. This is a great opportunity to start or advance your career in technical support within a fast-paced, innovative SaaS company. Role Responsibilities: Provide first-line technical support to enterprise customers mainly via live chat, investigating and resolving platform issues Gather and document all relevant information for reported issues, ensuring accurate case creation and updates Apply standard troubleshooting techniques and validated fixes under guidance from senior team members Escalate more complex or critical issues to Technical Support Specialists or Engineering with clear diagnostic details Reproduce reported issues in internal environments to support investigations Follow up with customers to ensure issues are resolved to satisfaction Maintain clear, professional communication with customers throughout the support process Document solutions, troubleshooting steps, and new learnings for internal knowledge sharing About You: 1 to 3 years' experience in a technical support, helpdesk, or customer-facing technical role (or equivalent practical experience) Strong interest in software, systems troubleshooting, and delivering excellent customer outcomes Confident and clear communicator, with the ability to explain technical concepts to non-technical users Highly organised with strong analytical and problem-solving skills, and attention to detail Comfortable taking ownership of issues and managing multiple cases in parallel Curious, proactive learner who enjoys developing technical depth and understanding new tools Collaborative team player who contributes positively to team discussions and continuous improvement Technical Experience (Preferred but not Required): Basic understanding of SaaS platforms and web technologies Familiarity with basic browser troubleshooting and developer tools Experience using ticketing systems such as Intercom, Jira, or Salesforce Awareness of SSO concepts and authentication flows Interest in APIs, data analysis, or system integrations Exposure to log analysis or monitoring platforms (e.g. Datadog) Success will be measured on: Key Performance Indicators (KPI's) within the support team, including but not limited to: Customer Satisfaction (CSAT) First Response Time SLA Compliance Productivity metrics
At Bionic, we're on a mission to make it radically easier to run a small business. As the UK's leading business comparison and switching service, we help thousands of small and medium size businesses save time and money on essentials like energy, broadband, insurance, and finance. We combine smart technology with real human support to match our customers with the best deals - quickly and effortlessly. With trusted partnerships including Compare the Market, Uswitch for Business, MoneySuperMarket and we're committed to help SMEs get the best deals for their business essentials every time. Role As a Senior Data Engineer you'll be responsible for designing, building, and scaling robust, high quality data platforms that underpin critical business reporting and operational decision making. You will drive the development of data pipelines, models, and architecture across our modern data stack (AWS, Snowflake, dbt) ensuring performance, reliability, and scalability. Working closely with Architecture, Data Analytics, and Salesforce teams, you will drive the evolution of our data platform, guide best practices, and play a key role in modernising legacy processes. You will act as a technical leader within the team, shaping design decisions, mentoring engineers, and ensuring delivery of resilient, well governed data products. This role requires strong technical expertise, strategic thinking, and the ability to translate complex business needs into scalable, production grade data solutions. Key Responsibilities Design, build and optimise scalable data pipelines and data products across AWS, Snowflake and dbt, setting engineering standards and best practices. Lead the development of robust, testable dbt models and frameworks to ensure high data quality, consistency, and maintainability. Own data pipeline reliability, proactively monitoring, troubleshooting, and resolving complex data and performance issues with minimal disruption. Architect and evolve analytics ready data models (e.g., star schemas, data marts), balancing performance, flexibility, and usability. Collaborate with senior stakeholders (Analytics, Salesforce, Architecture) to define requirements and translate them into scalable technical solutions. Drive continuous improvement of data engineering practices, including CI/CD, observability, testing frameworks, and documentation standards. Provide technical leadership through mentoring, code reviews, and guidance to junior team members, fostering engineering excellence. Ensure compliance with security, governance, and data privacy requirements, embedding best practices in all solutions. Contribute to strategic data platform decisions, including tooling, architecture, and long term roadmap planning. Essential Skills and Experience Required Proven experience designing, building and maintaining scalable data pipelines and cloud based data platforms in production environments. Advanced SQL expertise, including query optimisation, performance tuning and complex data transformations. Strong Python skills for data engineering, automation and system integrations. Hands on experience with Snowflake (or similar cloud data warehouse), including data modelling, optimisation and security/access controls. Strong experience with dbt, including modelling, testing and deployment best practices. Solid knowledge of AWS data services and cloud native architectures (e.g. S3, Lambda, IAM, CloudWatch). Experience with modern software engineering practices, including Git, CI/CD and automated testing. Strong understanding of data modelling and data warehousing principles. Ability to solve complex problems, identify root causes and deliver scalable, reliable solutions. Experience leading technical delivery, influencing architectural decisions and collaborating across multiple stakeholders. Comfortable working in ambiguity, translating complex business requirements into structured technical solutions. Strong communication skills, with the ability to engage both technical and non technical audiences. Nice to have Experience with real time or streaming data architectures. Exposure to Salesforce data models and API integrations. Experience using AWS CDK for infrastructure deployment. Familiarity with orchestration tools such as Airflow. Experience implementing data observability, monitoring and alerting solutions. Knowledge of BI platforms such as Tableau and how data products are consumed by end users. Exposure to MLOps practices, including supporting machine learning pipelines, model deployment and monitoring. Awareness of emerging trends, technologies and best practices within modern data engineering. Why Join Bionic At Bionic, better never stops. You'll join a team obsessed with improvement, innovation and impact - where your expertise will directly shape how thousands of British businesses grow and thrive. Benefits We know that our employees are what sets us aside from our competitors; our benefits are just part of the way we say thanks. Health & Wellbeing Private healthcare cover Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies Eyecare scheme Time Off 25 days annual leave plus the 8 UK bank holidays, increasing with tenure 1 paid family/religious day of leave per year - following successful probation period 1 paid charity volunteering day per year Option to buy/sell up to an additional 3 days leave per year Family Matters Enhanced maternity, paternity or shared parental leave 2 days off for your wedding upon joining, and up to 5 days after 2 years service Flexible working options & a hybrid work approach Financial Wellbeing Auto enrolled salary sacrifice pension scheme Life assurance Season ticket loans, salary advances & loans to buy or rent a home - based on tenure Cycle to work scheme Recognition Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success Company summer & Christmas party celebrations, business and local zone & annual awards and recognition Long service awards
25/07/2026
Full time
At Bionic, we're on a mission to make it radically easier to run a small business. As the UK's leading business comparison and switching service, we help thousands of small and medium size businesses save time and money on essentials like energy, broadband, insurance, and finance. We combine smart technology with real human support to match our customers with the best deals - quickly and effortlessly. With trusted partnerships including Compare the Market, Uswitch for Business, MoneySuperMarket and we're committed to help SMEs get the best deals for their business essentials every time. Role As a Senior Data Engineer you'll be responsible for designing, building, and scaling robust, high quality data platforms that underpin critical business reporting and operational decision making. You will drive the development of data pipelines, models, and architecture across our modern data stack (AWS, Snowflake, dbt) ensuring performance, reliability, and scalability. Working closely with Architecture, Data Analytics, and Salesforce teams, you will drive the evolution of our data platform, guide best practices, and play a key role in modernising legacy processes. You will act as a technical leader within the team, shaping design decisions, mentoring engineers, and ensuring delivery of resilient, well governed data products. This role requires strong technical expertise, strategic thinking, and the ability to translate complex business needs into scalable, production grade data solutions. Key Responsibilities Design, build and optimise scalable data pipelines and data products across AWS, Snowflake and dbt, setting engineering standards and best practices. Lead the development of robust, testable dbt models and frameworks to ensure high data quality, consistency, and maintainability. Own data pipeline reliability, proactively monitoring, troubleshooting, and resolving complex data and performance issues with minimal disruption. Architect and evolve analytics ready data models (e.g., star schemas, data marts), balancing performance, flexibility, and usability. Collaborate with senior stakeholders (Analytics, Salesforce, Architecture) to define requirements and translate them into scalable technical solutions. Drive continuous improvement of data engineering practices, including CI/CD, observability, testing frameworks, and documentation standards. Provide technical leadership through mentoring, code reviews, and guidance to junior team members, fostering engineering excellence. Ensure compliance with security, governance, and data privacy requirements, embedding best practices in all solutions. Contribute to strategic data platform decisions, including tooling, architecture, and long term roadmap planning. Essential Skills and Experience Required Proven experience designing, building and maintaining scalable data pipelines and cloud based data platforms in production environments. Advanced SQL expertise, including query optimisation, performance tuning and complex data transformations. Strong Python skills for data engineering, automation and system integrations. Hands on experience with Snowflake (or similar cloud data warehouse), including data modelling, optimisation and security/access controls. Strong experience with dbt, including modelling, testing and deployment best practices. Solid knowledge of AWS data services and cloud native architectures (e.g. S3, Lambda, IAM, CloudWatch). Experience with modern software engineering practices, including Git, CI/CD and automated testing. Strong understanding of data modelling and data warehousing principles. Ability to solve complex problems, identify root causes and deliver scalable, reliable solutions. Experience leading technical delivery, influencing architectural decisions and collaborating across multiple stakeholders. Comfortable working in ambiguity, translating complex business requirements into structured technical solutions. Strong communication skills, with the ability to engage both technical and non technical audiences. Nice to have Experience with real time or streaming data architectures. Exposure to Salesforce data models and API integrations. Experience using AWS CDK for infrastructure deployment. Familiarity with orchestration tools such as Airflow. Experience implementing data observability, monitoring and alerting solutions. Knowledge of BI platforms such as Tableau and how data products are consumed by end users. Exposure to MLOps practices, including supporting machine learning pipelines, model deployment and monitoring. Awareness of emerging trends, technologies and best practices within modern data engineering. Why Join Bionic At Bionic, better never stops. You'll join a team obsessed with improvement, innovation and impact - where your expertise will directly shape how thousands of British businesses grow and thrive. Benefits We know that our employees are what sets us aside from our competitors; our benefits are just part of the way we say thanks. Health & Wellbeing Private healthcare cover Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies Eyecare scheme Time Off 25 days annual leave plus the 8 UK bank holidays, increasing with tenure 1 paid family/religious day of leave per year - following successful probation period 1 paid charity volunteering day per year Option to buy/sell up to an additional 3 days leave per year Family Matters Enhanced maternity, paternity or shared parental leave 2 days off for your wedding upon joining, and up to 5 days after 2 years service Flexible working options & a hybrid work approach Financial Wellbeing Auto enrolled salary sacrifice pension scheme Life assurance Season ticket loans, salary advances & loans to buy or rent a home - based on tenure Cycle to work scheme Recognition Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success Company summer & Christmas party celebrations, business and local zone & annual awards and recognition Long service awards
Marks & Spencer plc is seeking a Senior Software Engineer to design, build and support enterprise grade solutions on the Salesforce Loyalty Cloud platform, powering customer engagement, rewards and personalised experiences for millions of shoppers. You will work in empowered cross functional teams, applying Apex, Flows and REST API integrations, and partner with architects and product managers to deliver scalable, secure software in a modern, product led environment.
25/07/2026
Full time
Marks & Spencer plc is seeking a Senior Software Engineer to design, build and support enterprise grade solutions on the Salesforce Loyalty Cloud platform, powering customer engagement, rewards and personalised experiences for millions of shoppers. You will work in empowered cross functional teams, applying Apex, Flows and REST API integrations, and partner with architects and product managers to deliver scalable, secure software in a modern, product led environment.
Senior ML Engineer Recommender Systems, Developer Advocacy UK Remote Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers - including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce - trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we're backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. The Opportunity Grafana Labs is building an Interactive Learning system, an open source, in-product learning experience that helps users learn and succeed without leaving Grafana. A central part of that vision is a personalized recommendation system that helps each user discover the next guide, action, or product experience most likely to help them succeed. Today, the Interactive Learning tool includes a rule based recommendation engine that provides useful contextual recommendations. We are hiring an ML Engineer to lead its evolution into an increasingly personalized, continuously improving system driven by real time product behavior, content metadata, customer context, and experimentation. This is an applied product data science role. You will personally build, deploy, and operate recommendation models, design experiments, establish evaluation methodology, and define the scientific roadmap. You will partner closely with software engineers who own the production recommender codebase and with an existing Data Analyst who supports measurement, instrumentation, and analysis across Developer Advocacy. What You'll Be Doing: The long term vision is ambitious, but we do not expect it to arrive in one release. We are looking for someone who can understand the whole problem, establish strong foundations, and ship measurable improvements into the existing recommender one iteration at a time. Evolve the Interactive Learning Plugin's recommendation system Develop increasingly personalized approaches to candidate selection, ranking, sequencing, and next best action recommendations Own a real time recommendation service Build and operate applied models Develop, validate, version, monitor, and iterate on models used by the recommendation system Own model training & serving Define what recommendation quality means Develop offline, online, and longitudinal measures of recommendation performance Own feature pipelines, monitoring of the model and architecture Ship incremental improvements Use the data and infrastructure available today while identifying the instrumentation and platform capabilities needed tomorrow Integrate improvements into the existing recommender rather than waiting for a complete replacement system Partner across disciplines Work closely with software engineers & data analysts to productionize models and integrate them safely into the recommender service Partner with the Product Analytics team on metric definitions, instrumentation, data quality, dashboards, and experiment analysis Collaborate with Developer Advocacy, Docs, Product, Engineering, GTM, and other teams to translate ambiguous needs into testable hypotheses and measurable product decisions Explain modeling choices, tradeoffs, uncertainty, and results clearly to both technical and non-technical audiences What Makes You a Great Fit: Strong candidates should demonstrate credible ability across all three core areas below and be particularly strong in at least two. Recommendation and personalization science: built recommendation, ranking, search, matching, propensity, or next best action systems; comfortable beginning with simple, explainable approaches when they are the best way to learn. HTTP/gRPC, streaming, Go/TypeScript previous experience in distributed systems Applied model ownership: personally built, validated, monitored, and iterated on models used in a product or operational environment; work effectively in version controlled codebases and collaborate with engineers on production implementation. Must also be a strong product thinker and technical communicator. Must be able to take an ambitious and ambiguous objective, identify the most important unknowns, and create a sequence of models and experiments that steadily improves the product. Bonus Points For: Experience with content, education, onboarding, or learning recommendation systems Experience with SaaS product telemetry and customer account data Experience using warehouse scale behavioral data Experience with directed graphs, sequence models, or prerequisite aware recommendations Experience with contextual bandits or other exploration strategies Familiarity with Grafana or the broader observability ecosystem Experience with open source software or transparent development practices Experience working with privacy, fairness, explainability, or responsible personalization constraints Compensation & Rewards In the UK, the base compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes-RSUs help us stay aligned and invested as we scale globally. Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process. Why You'll Thrive at Grafana Labs 100% Remote, Global Culture - As a remote only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization - Tackle meaningful work in a high growth, ever evolving environment. Transparent Communication - Expect open decision making and regular company wide updates. Innovation Driven - Autonomy and support to ship great work and try new things. Open Source Roots - Built on community driven values that shape how we work. Empowered Teams - High trust, low ego culture that values outcomes over optics. Career Growth Pathways - Defined opportunities to grow and develop your career. Approachable Leadership - Transparent execs who are involved, visible, and human. Passionate People - Join a team of smart, supportive folks who care deeply about what they do. In Person onboarding - We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it. Balance is Key We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. We will comply with local legislation where applicable. Equal Opportunity Employer Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. For information about how your personal data is used once you've applied to a job, check out our privacy policy.
25/07/2026
Full time
Senior ML Engineer Recommender Systems, Developer Advocacy UK Remote Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers - including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce - trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we're backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. The Opportunity Grafana Labs is building an Interactive Learning system, an open source, in-product learning experience that helps users learn and succeed without leaving Grafana. A central part of that vision is a personalized recommendation system that helps each user discover the next guide, action, or product experience most likely to help them succeed. Today, the Interactive Learning tool includes a rule based recommendation engine that provides useful contextual recommendations. We are hiring an ML Engineer to lead its evolution into an increasingly personalized, continuously improving system driven by real time product behavior, content metadata, customer context, and experimentation. This is an applied product data science role. You will personally build, deploy, and operate recommendation models, design experiments, establish evaluation methodology, and define the scientific roadmap. You will partner closely with software engineers who own the production recommender codebase and with an existing Data Analyst who supports measurement, instrumentation, and analysis across Developer Advocacy. What You'll Be Doing: The long term vision is ambitious, but we do not expect it to arrive in one release. We are looking for someone who can understand the whole problem, establish strong foundations, and ship measurable improvements into the existing recommender one iteration at a time. Evolve the Interactive Learning Plugin's recommendation system Develop increasingly personalized approaches to candidate selection, ranking, sequencing, and next best action recommendations Own a real time recommendation service Build and operate applied models Develop, validate, version, monitor, and iterate on models used by the recommendation system Own model training & serving Define what recommendation quality means Develop offline, online, and longitudinal measures of recommendation performance Own feature pipelines, monitoring of the model and architecture Ship incremental improvements Use the data and infrastructure available today while identifying the instrumentation and platform capabilities needed tomorrow Integrate improvements into the existing recommender rather than waiting for a complete replacement system Partner across disciplines Work closely with software engineers & data analysts to productionize models and integrate them safely into the recommender service Partner with the Product Analytics team on metric definitions, instrumentation, data quality, dashboards, and experiment analysis Collaborate with Developer Advocacy, Docs, Product, Engineering, GTM, and other teams to translate ambiguous needs into testable hypotheses and measurable product decisions Explain modeling choices, tradeoffs, uncertainty, and results clearly to both technical and non-technical audiences What Makes You a Great Fit: Strong candidates should demonstrate credible ability across all three core areas below and be particularly strong in at least two. Recommendation and personalization science: built recommendation, ranking, search, matching, propensity, or next best action systems; comfortable beginning with simple, explainable approaches when they are the best way to learn. HTTP/gRPC, streaming, Go/TypeScript previous experience in distributed systems Applied model ownership: personally built, validated, monitored, and iterated on models used in a product or operational environment; work effectively in version controlled codebases and collaborate with engineers on production implementation. Must also be a strong product thinker and technical communicator. Must be able to take an ambitious and ambiguous objective, identify the most important unknowns, and create a sequence of models and experiments that steadily improves the product. Bonus Points For: Experience with content, education, onboarding, or learning recommendation systems Experience with SaaS product telemetry and customer account data Experience using warehouse scale behavioral data Experience with directed graphs, sequence models, or prerequisite aware recommendations Experience with contextual bandits or other exploration strategies Familiarity with Grafana or the broader observability ecosystem Experience with open source software or transparent development practices Experience working with privacy, fairness, explainability, or responsible personalization constraints Compensation & Rewards In the UK, the base compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes-RSUs help us stay aligned and invested as we scale globally. Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process. Why You'll Thrive at Grafana Labs 100% Remote, Global Culture - As a remote only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization - Tackle meaningful work in a high growth, ever evolving environment. Transparent Communication - Expect open decision making and regular company wide updates. Innovation Driven - Autonomy and support to ship great work and try new things. Open Source Roots - Built on community driven values that shape how we work. Empowered Teams - High trust, low ego culture that values outcomes over optics. Career Growth Pathways - Defined opportunities to grow and develop your career. Approachable Leadership - Transparent execs who are involved, visible, and human. Passionate People - Join a team of smart, supportive folks who care deeply about what they do. In Person onboarding - We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it. Balance is Key We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. We will comply with local legislation where applicable. Equal Opportunity Employer Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. For information about how your personal data is used once you've applied to a job, check out our privacy policy.
Regional Vice President - Platform SecurityApplyremote type: Office - Flexiblelocations: United Kingdom - England - Remotetime type: Full timeposted on: Posted Todayjob requisition id: JR343355 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role Job Description - RVP, Platform & Security (UKI) Salesforce is looking for an experienced Regional Vice President (RVP), Platform & Security to lead and grow our Platform & Security business across the United Kingdom & Ireland (UKI) region. This is a senior sales management role, mirroring our existing RVP structure in other regions, and will play a pivotal part in accelerating our Platform & Security revenue in one of our most strategic markets. Responsibilities Lead and develop a team of Account Executives (AEs) and Specialists focused on Platform & Security solutions across UKI Define and execute the regional go-to-market strategy for Platform & Security (Salesforce Shield, Event Monitoring, Security Center, Platform, Data Cloud, etc.) Drive revenue growth by owning the regional forecast and delivering against quarterly and annual targets Operate in a co-prime / matrix model, partnering closely with Core AEs, Solution Engineers, Customer Success, and cross-functional stakeholders to drive complex, multi-product deals Build and maintain executive-level relationships with key customers and prospects across UKI Coach and mentor the team on strategic selling, deal qualification, and pipeline management Collaborate with EMEA and Global leadership to align on priorities, best practices, and resource allocation Represent the voice of the customer internally to influence product roadmap and go-to-market strategy Requirements 3+ years of experience in a sales management or leadership role, ideally in enterprise software / SaaS Proven track record of consistently achieving or exceeding revenue targets in a regional or territory leadership capacity Experience managing and coaching high-performing sales teams in a fast-paced, dynamic environment Strong background in complex, multi-stakeholder enterprise sales cycles Demonstrated ability to operate effectively in a matrix / co-prime sales model, working across multiple internal teams and stakeholders Skills & Competencies IT sensibility - comfortable navigating conversations around IT strategy, enterprise architecture, and digital transformation (deep security expertise not required) Strong ability to communicate and build relationships with senior leaders and ability to engage at C-level (CIO, CISO, CDO) Excellent forecasting and pipeline management discipline Ability to influence without authority in a highly matrixed organisation Strong written and verbal communication skills in English; additional European languages a plus What We Offer The opportunity to lead a high-growth business in one of Salesforce's most strategic regions A collaborative, inclusive culture with a strong focus on career development Competitive compensation package including base salary, variable pay, and equity Access to Salesforce's world-class enablement, tools, and resourcesUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
25/07/2026
Full time
Regional Vice President - Platform SecurityApplyremote type: Office - Flexiblelocations: United Kingdom - England - Remotetime type: Full timeposted on: Posted Todayjob requisition id: JR343355 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role Job Description - RVP, Platform & Security (UKI) Salesforce is looking for an experienced Regional Vice President (RVP), Platform & Security to lead and grow our Platform & Security business across the United Kingdom & Ireland (UKI) region. This is a senior sales management role, mirroring our existing RVP structure in other regions, and will play a pivotal part in accelerating our Platform & Security revenue in one of our most strategic markets. Responsibilities Lead and develop a team of Account Executives (AEs) and Specialists focused on Platform & Security solutions across UKI Define and execute the regional go-to-market strategy for Platform & Security (Salesforce Shield, Event Monitoring, Security Center, Platform, Data Cloud, etc.) Drive revenue growth by owning the regional forecast and delivering against quarterly and annual targets Operate in a co-prime / matrix model, partnering closely with Core AEs, Solution Engineers, Customer Success, and cross-functional stakeholders to drive complex, multi-product deals Build and maintain executive-level relationships with key customers and prospects across UKI Coach and mentor the team on strategic selling, deal qualification, and pipeline management Collaborate with EMEA and Global leadership to align on priorities, best practices, and resource allocation Represent the voice of the customer internally to influence product roadmap and go-to-market strategy Requirements 3+ years of experience in a sales management or leadership role, ideally in enterprise software / SaaS Proven track record of consistently achieving or exceeding revenue targets in a regional or territory leadership capacity Experience managing and coaching high-performing sales teams in a fast-paced, dynamic environment Strong background in complex, multi-stakeholder enterprise sales cycles Demonstrated ability to operate effectively in a matrix / co-prime sales model, working across multiple internal teams and stakeholders Skills & Competencies IT sensibility - comfortable navigating conversations around IT strategy, enterprise architecture, and digital transformation (deep security expertise not required) Strong ability to communicate and build relationships with senior leaders and ability to engage at C-level (CIO, CISO, CDO) Excellent forecasting and pipeline management discipline Ability to influence without authority in a highly matrixed organisation Strong written and verbal communication skills in English; additional European languages a plus What We Offer The opportunity to lead a high-growth business in one of Salesforce's most strategic regions A collaborative, inclusive culture with a strong focus on career development Competitive compensation package including base salary, variable pay, and equity Access to Salesforce's world-class enablement, tools, and resourcesUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Turn prospective clients into long-term business for a world leader in hi-value electronic technology! Based in Hoddesdon and with sites in London and Leeds, Simmtronic are a multi-million-pound business who provide hi-end control systems for commercial buildings. With a strong foothold in the market, they have a significant customer base which is ever growing, and you'll not only a strong culture with a family feel, but a proven pathway of progression, with senior leaders keen for people with drive and ambition to join the business. Role Overview: Support promotion, tendering and delivery across commercial building projects Generating new business and turning prospective clients into successful partnerships, fostering long-term relationships for repeat business Ability to engage with clients and contractors, providing technical guidance on system design, installation and application. What are we looking for? Application/Sales experience with technical products - engineering, manufacturing, production, construction etc Software: Proficient with systems such as Microsoft365, salesforce, SharePoint etc Personality: Eager to learn and develop, effective communicator, negotiator Nice to have: Understanding of engineering drawings/schematics/electrical circuits What's in for you? Competitive salary and bonus scheme Pension/life assurance Proven pathway for progression
24/07/2026
Full time
Turn prospective clients into long-term business for a world leader in hi-value electronic technology! Based in Hoddesdon and with sites in London and Leeds, Simmtronic are a multi-million-pound business who provide hi-end control systems for commercial buildings. With a strong foothold in the market, they have a significant customer base which is ever growing, and you'll not only a strong culture with a family feel, but a proven pathway of progression, with senior leaders keen for people with drive and ambition to join the business. Role Overview: Support promotion, tendering and delivery across commercial building projects Generating new business and turning prospective clients into successful partnerships, fostering long-term relationships for repeat business Ability to engage with clients and contractors, providing technical guidance on system design, installation and application. What are we looking for? Application/Sales experience with technical products - engineering, manufacturing, production, construction etc Software: Proficient with systems such as Microsoft365, salesforce, SharePoint etc Personality: Eager to learn and develop, effective communicator, negotiator Nice to have: Understanding of engineering drawings/schematics/electrical circuits What's in for you? Competitive salary and bonus scheme Pension/life assurance Proven pathway for progression
Senior Business Development Manager - Cloud, Data & AI Location: London - Hybrid ( 2-3 days pw in office) Contract: Permanent, Full-time Reporting to: Head of Growth Package: £60,000 - 70,000 base + variable, uncapped OTE + Benefits (see more below) About Us Appvia is a self-funded, London-based platform engineering, software, and AI enablement consultancy and product company. We help organisations design, build, and operate modern cloud platforms, improve software delivery, and adopt new technologies in a secure, scalable, and practical way. Our work spans Platform Engineering, Modernisation, Data & AI, Managed Services, Cost Optimisation, and Wayfinder, our internal developer platform product. We work across public and private sector customers, supporting complex transformation programmes and helping engineering teams move faster without compromising reliability, governance, or security. As Appvia continues to grow, we are expanding our commercial function and hiring a Senior Business Development Manager to drive new business across the UK private sector. About the Role We are looking for a hands-on, technically curious Senior Business Development Manager to join Appvia as the first hire under our new Head of Growth. This is a high-impact role focused on generating, qualifying, and closing new business across the UK private sector. You will sell Appvia's services portfolio across platform engineering, cloud modernisation, Data & AI, managed services, cost optimisation, and AI accelerator engagements, while identifying opportunities to introduce Wayfinder where it can support long-term customer value. This is not a pure account management or lead generation role. We are looking for someone with a genuine hunter mindset, strong technical curiosity, and the confidence to open doors, build trust with senior stakeholders, and run credible early stage conversations with CTOs, Heads of Platform, VP Engineering, and technology leaders. You will be joining a lean, ambitious growth function with high autonomy, direct commercial impact, and the opportunity to help shape Appvia's UK go to market approach from an early stage. Interview process Talent Acquisition screening call First stage interview with Head of Growth Commercial assessment Final interview with the CEO, including an assessment presentation and technical screening About You We are looking for someone who combines new business drive with genuine interest in technology. You do not need to be an engineer, but you should enjoy learning about cloud, data, AI, DevOps, platform engineering, and modern software delivery. You should be comfortable speaking with technical buyers, asking intelligent questions, and understanding enough of the customer's world to build trust early. You should bring: Proven experience in a BDM, Account Executive, or new business sales role within a technical consultancy, cloud services, SaaS, DevOps, data, AI, or software engineering environment Demonstrable track record of generating new logos and closing revenue Experience selling professional services, consulting services, managed services, or complex technical solutions Strong understanding of cloud, platform engineering, DevOps, software engineering, infrastructure, or Data & AI Confidence engaging senior technical stakeholders including CTOs, Heads of Platform, VP Engineering, and engineering leaders Ability to run credible early stage discovery without needing a solutions engineer in every conversation Experience developing complex proposals across day rate, fixed price, or outcome based engagements Strong outbound capability and comfort using modern sales tools such as HubSpot, Salesforce, LinkedIn Sales Navigator, Outreach, Apollo, or similar Existing UK private sector network across technology, engineering, cloud, platform, or infrastructure buyers Strong work ethic, initiative, curiosity, and resilience Coachable mindset, low ego, and willingness to learn Ability to operate independently in a lean, fast moving environment Key Responsibilities Generate and close new business across UK private sector accounts Own the full sales cycle from prospecting and qualification through to proposal, negotiation, and close Sell Appvia's services across Platform Engineering, Modernisation, Data & AI, Managed Services, Cost Optimisation, and AI enablement Build relationships with senior technical and commercial stakeholders, including CTOs, Heads of Platform, VP Engineering, Heads of Infrastructure, and technology leaders Run credible first and second conversations around cloud, DevOps, platform engineering, software modernisation, and AI infrastructure Identify opportunities to position Wayfinder as part of long term platform and developer enablement strategies Work closely with delivery, engineering, marketing, and partner teams across AWS, Azure, and GCP to shape opportunities and proposals Contribute to Appvia's positioning, messaging, sales playbooks, and go to market strategy Build and maintain an active pipeline using tools such as HubSpot, LinkedIn Sales Navigator, and outbound sales platforms Bring market insight, customer feedback, and commercial intelligence back into the business The kind of person who will do well here This role will suit someone who is commercially driven, self motivated, and genuinely interested in how technology helps businesses change. You might come from a cloud, DevOps, data, AI, SaaS, consultancy, or systems integrator background. You may have worked in a business where you had to build your own pipeline, create your own opportunities, and find a way through difficult markets. You will enjoy working close to customers, understanding their business problems, and shaping solutions that make sense commercially and technically. We are especially interested in people who demonstrate: Curiosity about technology, customers, markets, and business models Initiative and ownership without needing heavy direction Strong work ethic and follow through Ability to build rapport with different personality types and seniority levels Coachability and openness to feedback Resilience, adaptability, and a practical problem solving mindset Desirable Cloud certifications (AWS Cloud Practitioner, Azure Fundamentals, or above). Experience generating business in regulated industries (government, finance, insurance). A background in pre sales, cloud consulting, or technical account development. Why join Appvia? We are a self-funded, London-based consultancy, growing rapidly while staying true to what got us here: a human, engineering led culture built on trust, ownership, and getting things done. As we scale, we're maturing as a business and expanding into new areas across platform engineering, software, data, and AI. We're intentional about keeping our culture at the heart of it. We operate with a flat structure, agile ways of working, and a strong focus on collaboration, where good ideas come from anywhere and people are trusted to make an impact. We work alongside our customers to solve complex, real world problems: modernising systems, improving delivery, and building scalable platforms that enable long term success. If you want to be part of a team that values people as much as technology and gives you the space to grow while working on meaningful challenges, Appvia is the place to do it. What's on offer? Work-life balance Flexible working hours - because we know life happens outside of work Hybrid working - outcomes focused working 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay Workplace Nursery Benefit to help working parents For your well being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Electric Car Scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Free hygiene products available in the London office Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Pool table & ping pong table Regular team socials, board game nights, industry meetups and more! We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note: While all roles are active and approved at the time of posting, the dynamic nature of our start up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
24/07/2026
Full time
Senior Business Development Manager - Cloud, Data & AI Location: London - Hybrid ( 2-3 days pw in office) Contract: Permanent, Full-time Reporting to: Head of Growth Package: £60,000 - 70,000 base + variable, uncapped OTE + Benefits (see more below) About Us Appvia is a self-funded, London-based platform engineering, software, and AI enablement consultancy and product company. We help organisations design, build, and operate modern cloud platforms, improve software delivery, and adopt new technologies in a secure, scalable, and practical way. Our work spans Platform Engineering, Modernisation, Data & AI, Managed Services, Cost Optimisation, and Wayfinder, our internal developer platform product. We work across public and private sector customers, supporting complex transformation programmes and helping engineering teams move faster without compromising reliability, governance, or security. As Appvia continues to grow, we are expanding our commercial function and hiring a Senior Business Development Manager to drive new business across the UK private sector. About the Role We are looking for a hands-on, technically curious Senior Business Development Manager to join Appvia as the first hire under our new Head of Growth. This is a high-impact role focused on generating, qualifying, and closing new business across the UK private sector. You will sell Appvia's services portfolio across platform engineering, cloud modernisation, Data & AI, managed services, cost optimisation, and AI accelerator engagements, while identifying opportunities to introduce Wayfinder where it can support long-term customer value. This is not a pure account management or lead generation role. We are looking for someone with a genuine hunter mindset, strong technical curiosity, and the confidence to open doors, build trust with senior stakeholders, and run credible early stage conversations with CTOs, Heads of Platform, VP Engineering, and technology leaders. You will be joining a lean, ambitious growth function with high autonomy, direct commercial impact, and the opportunity to help shape Appvia's UK go to market approach from an early stage. Interview process Talent Acquisition screening call First stage interview with Head of Growth Commercial assessment Final interview with the CEO, including an assessment presentation and technical screening About You We are looking for someone who combines new business drive with genuine interest in technology. You do not need to be an engineer, but you should enjoy learning about cloud, data, AI, DevOps, platform engineering, and modern software delivery. You should be comfortable speaking with technical buyers, asking intelligent questions, and understanding enough of the customer's world to build trust early. You should bring: Proven experience in a BDM, Account Executive, or new business sales role within a technical consultancy, cloud services, SaaS, DevOps, data, AI, or software engineering environment Demonstrable track record of generating new logos and closing revenue Experience selling professional services, consulting services, managed services, or complex technical solutions Strong understanding of cloud, platform engineering, DevOps, software engineering, infrastructure, or Data & AI Confidence engaging senior technical stakeholders including CTOs, Heads of Platform, VP Engineering, and engineering leaders Ability to run credible early stage discovery without needing a solutions engineer in every conversation Experience developing complex proposals across day rate, fixed price, or outcome based engagements Strong outbound capability and comfort using modern sales tools such as HubSpot, Salesforce, LinkedIn Sales Navigator, Outreach, Apollo, or similar Existing UK private sector network across technology, engineering, cloud, platform, or infrastructure buyers Strong work ethic, initiative, curiosity, and resilience Coachable mindset, low ego, and willingness to learn Ability to operate independently in a lean, fast moving environment Key Responsibilities Generate and close new business across UK private sector accounts Own the full sales cycle from prospecting and qualification through to proposal, negotiation, and close Sell Appvia's services across Platform Engineering, Modernisation, Data & AI, Managed Services, Cost Optimisation, and AI enablement Build relationships with senior technical and commercial stakeholders, including CTOs, Heads of Platform, VP Engineering, Heads of Infrastructure, and technology leaders Run credible first and second conversations around cloud, DevOps, platform engineering, software modernisation, and AI infrastructure Identify opportunities to position Wayfinder as part of long term platform and developer enablement strategies Work closely with delivery, engineering, marketing, and partner teams across AWS, Azure, and GCP to shape opportunities and proposals Contribute to Appvia's positioning, messaging, sales playbooks, and go to market strategy Build and maintain an active pipeline using tools such as HubSpot, LinkedIn Sales Navigator, and outbound sales platforms Bring market insight, customer feedback, and commercial intelligence back into the business The kind of person who will do well here This role will suit someone who is commercially driven, self motivated, and genuinely interested in how technology helps businesses change. You might come from a cloud, DevOps, data, AI, SaaS, consultancy, or systems integrator background. You may have worked in a business where you had to build your own pipeline, create your own opportunities, and find a way through difficult markets. You will enjoy working close to customers, understanding their business problems, and shaping solutions that make sense commercially and technically. We are especially interested in people who demonstrate: Curiosity about technology, customers, markets, and business models Initiative and ownership without needing heavy direction Strong work ethic and follow through Ability to build rapport with different personality types and seniority levels Coachability and openness to feedback Resilience, adaptability, and a practical problem solving mindset Desirable Cloud certifications (AWS Cloud Practitioner, Azure Fundamentals, or above). Experience generating business in regulated industries (government, finance, insurance). A background in pre sales, cloud consulting, or technical account development. Why join Appvia? We are a self-funded, London-based consultancy, growing rapidly while staying true to what got us here: a human, engineering led culture built on trust, ownership, and getting things done. As we scale, we're maturing as a business and expanding into new areas across platform engineering, software, data, and AI. We're intentional about keeping our culture at the heart of it. We operate with a flat structure, agile ways of working, and a strong focus on collaboration, where good ideas come from anywhere and people are trusted to make an impact. We work alongside our customers to solve complex, real world problems: modernising systems, improving delivery, and building scalable platforms that enable long term success. If you want to be part of a team that values people as much as technology and gives you the space to grow while working on meaningful challenges, Appvia is the place to do it. What's on offer? Work-life balance Flexible working hours - because we know life happens outside of work Hybrid working - outcomes focused working 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay Workplace Nursery Benefit to help working parents For your well being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Electric Car Scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Free hygiene products available in the London office Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Pool table & ping pong table Regular team socials, board game nights, industry meetups and more! We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note: While all roles are active and approved at the time of posting, the dynamic nature of our start up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
Forward Deployed Engineer - Public sector, Nonprofit and EducationApplyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR348868 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role Production experience required. Builder mindset non-negotiable. Salesforce is hiring Forward Deployed Engineers - experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist ( Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment - shipping solutions customers depend on. By applying through this job posting, you will be assessed specifically for Global Public Sector (Government, Nonprofit and/or Education) opportunities. The Builder Experience AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools - Cursor, Claude, and Salesforce coding products like Vibes - embedded into your day-to-day workflow. Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself. Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months - spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them. Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers. What You'll Actually Be Building Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it. Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques. Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production. Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes. Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months. Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before. Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop. Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship. You're Our Forward Deployed Engineer If You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models You have a degree in Computer Science or a related field You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) - this is a requirement, not a nice-to-have. You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex - and willing to add to that list as the work demands. You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change. You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them. You can hold your own in a room with sales teams and customer architects. You ship quality code and evaluate AI outputs with engineering rigor. You actively tinker with the evolving AI/data landscape - piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next. You thrive in the group chat that's building something, not just talking about it. You're excited to travel 25% of the time, working directly alongside customers. Nice-to-Haves Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist) Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery) Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments LI-YUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
24/07/2026
Full time
Forward Deployed Engineer - Public sector, Nonprofit and EducationApplyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR348868 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role Production experience required. Builder mindset non-negotiable. Salesforce is hiring Forward Deployed Engineers - experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist ( Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment - shipping solutions customers depend on. By applying through this job posting, you will be assessed specifically for Global Public Sector (Government, Nonprofit and/or Education) opportunities. The Builder Experience AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools - Cursor, Claude, and Salesforce coding products like Vibes - embedded into your day-to-day workflow. Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself. Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months - spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them. Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers. What You'll Actually Be Building Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it. Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques. Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production. Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes. Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months. Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before. Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop. Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship. You're Our Forward Deployed Engineer If You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models You have a degree in Computer Science or a related field You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) - this is a requirement, not a nice-to-have. You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex - and willing to add to that list as the work demands. You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change. You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them. You can hold your own in a room with sales teams and customer architects. You ship quality code and evaluate AI outputs with engineering rigor. You actively tinker with the evolving AI/data landscape - piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next. You thrive in the group chat that's building something, not just talking about it. You're excited to travel 25% of the time, working directly alongside customers. Nice-to-Haves Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist) Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery) Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments LI-YUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Technical Release Manager Location: UK Remote We help organisations navigate the future of technology, combining human expertise, emerging tech and AI to deliver better outcomes, faster. Since 2014, we've worked side-by-side with clients to solve complex challenges, build high-performing teams, and create lasting capability. Role Overview We are looking for a Technical Release Manager to join our team on a major digital transformation. In this role, you will be the ultimate orchestrator of the delivery pipeline, bridging the gap between engineering, product, QA, and operations to ensure that software updates, features, and platform integrations are deployed safely, predictably, and with minimal disruption. This is a highly collaborative, technical-adjacent coordination role. You will manage the end-to-end release lifecycle, govern environments, and align release schedules across a modern, multi-platform ecosystem. About you: You care deeply about producing high-quality work that delivers real value You're comfortable navigating ambiguity and solving complex problems collaboratively You bring strong expertise in your craft, alongside a willingness to keep learning You communicate clearly and build trust quickly with clients and teammates You're pragmatic, adaptable and outcome-focused You value low-ego collaboration and enjoy working as part of multidisciplinary teams What you'll bring to the table: Release Planning & Governance Release Orchestration: Define, maintain, and publish the master release calendar, aligning deployment cycles across multiple agile product squads and platforms. Gatekeeping & Readiness: Facilitate go/no-go readiness reviews, verifying that test coverage, security compliance, environment configurations, and rollback runbooks are complete prior to production deployment. Change Management: Manage release governance and coordinate approvals with client change advisory boards (CAB) or equivalent stakeholders. Environment & Pipeline Management Cross-Platform Alignment: Coordinate release paths across a diverse, hybrid ecosystem, managing complex dependencies between cloud services, enterprise CRM, and ERP systems. Environment Strategy: Oversee the allocation and configuration of non-production environments (development, sandbox, QA, and staging) to prevent configuration drift and environment conflicts. Continuous Improvement: Collaborate with DevOps and platform teams to automate build-test-deploy pipelines and drive faster, repeatable release cadences. Collaboration & Communication Stakeholder Alignment: Act as the primary point of contact for release status, communicating schedules, technical dependencies, and post-deployment impact reports to both technical teams and senior client stakeholders. Incident & Hotfix Coordination: In the event of release anomalies, coordinate swift triaging, hotfix deployments, or rollback procedures with engineering and operations support teams. Skills & Experience Required Experience Release Management: Proven track record managing complex software releases and deployments in large-scale, multi-stream enterprise environments. SDLC & DevOps Savvy: Deep understanding of modern software development life cycles, agile methodologies (Scrum/Kanban), version control (Git branching strategies), and CI/CD pipelines. Orchestration & Detail-Oriented: Exceptional organizational skills with the ability to map intricate dependencies across parallel delivery teams. Stakeholder Management: Outstanding communication skills, with the ability to translate complex technical release risks into business impact for stakeholders. Desirable Tech Stack Awareness (Knowledge is desirable but not essential) AWS Cloud Ecosystem (Serverless, infrastructure-as-code) Salesforce / Salesforce Industries (formerly Vlocity) Microsoft Dynamics 365 Finance & Operations (F&O) Equal Opportunities Statement Diversity and inclusion are hugely important to us, and we're committed to providing equal opportunities for all. We're actively recruiting for a diverse and inclusive workforce so want to ensure we do everything we can to support your application. We want you to feel safe and empowered to let us know if you need any adjustments to be made to your application or interview process, so please speak to our recruitment team.
24/07/2026
Full time
Technical Release Manager Location: UK Remote We help organisations navigate the future of technology, combining human expertise, emerging tech and AI to deliver better outcomes, faster. Since 2014, we've worked side-by-side with clients to solve complex challenges, build high-performing teams, and create lasting capability. Role Overview We are looking for a Technical Release Manager to join our team on a major digital transformation. In this role, you will be the ultimate orchestrator of the delivery pipeline, bridging the gap between engineering, product, QA, and operations to ensure that software updates, features, and platform integrations are deployed safely, predictably, and with minimal disruption. This is a highly collaborative, technical-adjacent coordination role. You will manage the end-to-end release lifecycle, govern environments, and align release schedules across a modern, multi-platform ecosystem. About you: You care deeply about producing high-quality work that delivers real value You're comfortable navigating ambiguity and solving complex problems collaboratively You bring strong expertise in your craft, alongside a willingness to keep learning You communicate clearly and build trust quickly with clients and teammates You're pragmatic, adaptable and outcome-focused You value low-ego collaboration and enjoy working as part of multidisciplinary teams What you'll bring to the table: Release Planning & Governance Release Orchestration: Define, maintain, and publish the master release calendar, aligning deployment cycles across multiple agile product squads and platforms. Gatekeeping & Readiness: Facilitate go/no-go readiness reviews, verifying that test coverage, security compliance, environment configurations, and rollback runbooks are complete prior to production deployment. Change Management: Manage release governance and coordinate approvals with client change advisory boards (CAB) or equivalent stakeholders. Environment & Pipeline Management Cross-Platform Alignment: Coordinate release paths across a diverse, hybrid ecosystem, managing complex dependencies between cloud services, enterprise CRM, and ERP systems. Environment Strategy: Oversee the allocation and configuration of non-production environments (development, sandbox, QA, and staging) to prevent configuration drift and environment conflicts. Continuous Improvement: Collaborate with DevOps and platform teams to automate build-test-deploy pipelines and drive faster, repeatable release cadences. Collaboration & Communication Stakeholder Alignment: Act as the primary point of contact for release status, communicating schedules, technical dependencies, and post-deployment impact reports to both technical teams and senior client stakeholders. Incident & Hotfix Coordination: In the event of release anomalies, coordinate swift triaging, hotfix deployments, or rollback procedures with engineering and operations support teams. Skills & Experience Required Experience Release Management: Proven track record managing complex software releases and deployments in large-scale, multi-stream enterprise environments. SDLC & DevOps Savvy: Deep understanding of modern software development life cycles, agile methodologies (Scrum/Kanban), version control (Git branching strategies), and CI/CD pipelines. Orchestration & Detail-Oriented: Exceptional organizational skills with the ability to map intricate dependencies across parallel delivery teams. Stakeholder Management: Outstanding communication skills, with the ability to translate complex technical release risks into business impact for stakeholders. Desirable Tech Stack Awareness (Knowledge is desirable but not essential) AWS Cloud Ecosystem (Serverless, infrastructure-as-code) Salesforce / Salesforce Industries (formerly Vlocity) Microsoft Dynamics 365 Finance & Operations (F&O) Equal Opportunities Statement Diversity and inclusion are hugely important to us, and we're committed to providing equal opportunities for all. We're actively recruiting for a diverse and inclusive workforce so want to ensure we do everything we can to support your application. We want you to feel safe and empowered to let us know if you need any adjustments to be made to your application or interview process, so please speak to our recruitment team.
This is not your typical Salesforce Developer role! We are looking for a junior developer with strong JavaScript and/or Java fundamentals who wants to build a long-term career within Salesforce development. Existing Salesforce experience is useful, but not essential - attitude, technical capability, and willingness to learn are the priority. You'll join a growing software team responsible for expanding a highly customised internal sales platform built using Lightning Web Components and Apex. The business has already delivered phase one successfully and is now investing heavily into scaling the platform across the wider group. What you'll be doing: Supporting users of the custom Salesforce platform Troubleshooting and resolving application issues Developing new functionality alongside the Salesforce team Enhancing performance and user experience Learning Salesforce development tools and best practices What they're looking for: Around 1-2 years of development experience Experience with JavaScript and/or Java Strong problem-solving ability Excellent communication skills Someone professional who can thrive in a corporate environment Enthusiasm to learn and grow within Salesforce development Why Join? Full training and support within Salesforce technologies Clear progression opportunities across Software Delivery Collaborative and fast-paced environment Exposure to senior leadership within the business Opportunity to gain Salesforce certifications Ideal for a junior developer looking to move into a highly sought-after technology ecosystem while continuing to build strong engineering experience. 49923MSR2 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
23/07/2026
Full time
This is not your typical Salesforce Developer role! We are looking for a junior developer with strong JavaScript and/or Java fundamentals who wants to build a long-term career within Salesforce development. Existing Salesforce experience is useful, but not essential - attitude, technical capability, and willingness to learn are the priority. You'll join a growing software team responsible for expanding a highly customised internal sales platform built using Lightning Web Components and Apex. The business has already delivered phase one successfully and is now investing heavily into scaling the platform across the wider group. What you'll be doing: Supporting users of the custom Salesforce platform Troubleshooting and resolving application issues Developing new functionality alongside the Salesforce team Enhancing performance and user experience Learning Salesforce development tools and best practices What they're looking for: Around 1-2 years of development experience Experience with JavaScript and/or Java Strong problem-solving ability Excellent communication skills Someone professional who can thrive in a corporate environment Enthusiasm to learn and grow within Salesforce development Why Join? Full training and support within Salesforce technologies Clear progression opportunities across Software Delivery Collaborative and fast-paced environment Exposure to senior leadership within the business Opportunity to gain Salesforce certifications Ideal for a junior developer looking to move into a highly sought-after technology ecosystem while continuing to build strong engineering experience. 49923MSR2 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
About NVD Founded in 1980 as a family owned business, NVD UK was established to support vehicle manufacturers by ensuring the timely and incident free distribution of their products. Over the years, we have become a trusted one stop solution, delivering all three core pillars of outbound logistics: transporting, storing, and enhancing our customers' vehicles before final delivery. The Role We are seeking a high caliber, Senior IT Support Engineer to join our team in Southampton. This role is designed for a technical self starter who excels at mastering complex, unfamiliar systems at pace. Experience in Logistics, Supply chain and/or Manufacturing industry is highly desirable. This role requires occasional travel to our UK and Republic of Ireland sites to support business operations. Key Responsibilities Complex System & Infrastructure Management Rapid System Adoption: Quickly gain a deep understanding of bespoke and complex internal systems, becoming the subject matter expert (SME) for site specific applications. Networking & Connectivity: Ownership of site networking (LAN/WAN, Wi Fi, VPNs, and Firewalls). Troubleshoot complex connectivity issues and ensure robust link stability between UK sites. Hardware Ecosystem: Manage the full hardware lifecycle, from phones, tablets and laptops to specialized industrial peripherals and workshop specific tech. Cloud, CRM & Advanced Administration Google Workspace (Enterprise): Full cycle administration, including advanced security protocols, OU management, and complex data migration. Salesforce: Account administration and basic troubleshooting of issues in salesforce CRM. Strategy & Logistics: Assess and mitigate risks to business continuity, prioritising critical workshop and transport operations that impact the bottom line. UK Site Support: While based in Southampton, you will provide occasional on site expertise at other UK locations to lead infrastructure upgrades or resolve high impact issues. Requirements & Qualifications Technical Expertise Advanced Networking: Deep understanding of TCP/IP, VLANs, DNS, and DHCP. Experience configuring enterprise grade switches and firewalls. Administration: Proven experience with Google Admin Console. Agile Learning: A documented track record of "getting up to speed" quickly with complex, proprietary, or legacy software systems. Automation: Demonstrable proficiency in scripting for system administration. Experience & Soft Skills Seniority: Significant experience in a Senior IT Support or Infrastructure role, preferably within fast paced sectors like Logistics, Transport, or Manufacturing. Autonomy: Ability to operate with minimal supervision, managing your own schedule and projects across multiple sites. Communication: The ability to translate complex technical concepts into "plain English" for non technical stakeholders and workshop staff. Qualification A Third level qualification (Degree) in IT Management, Computer Science, Network Engineering, or a related technical field. Relevant certifications (e.g., AWS Certified SysOps, CCNP, or Google Professional Workspace Administrator) are highly desirable. Benefits Pension Scheme Death In Service Benefit Digital GP Service Employee Assistance Programme Annual Leave Purchase Programme Long Service Awards Staff Purchase Schemes: Tyres Tools Bike to Work Discounted Gym Membership Equal Opportunities Statement National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race or religion, in accordance with UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success. In Ireland and the UK, the logistics and transport sector has traditionally seen lower representation of women and minority groups. NVD actively encourages applications from all backgrounds to help us build a team that reflects the diverse communities we serve.
23/07/2026
Full time
About NVD Founded in 1980 as a family owned business, NVD UK was established to support vehicle manufacturers by ensuring the timely and incident free distribution of their products. Over the years, we have become a trusted one stop solution, delivering all three core pillars of outbound logistics: transporting, storing, and enhancing our customers' vehicles before final delivery. The Role We are seeking a high caliber, Senior IT Support Engineer to join our team in Southampton. This role is designed for a technical self starter who excels at mastering complex, unfamiliar systems at pace. Experience in Logistics, Supply chain and/or Manufacturing industry is highly desirable. This role requires occasional travel to our UK and Republic of Ireland sites to support business operations. Key Responsibilities Complex System & Infrastructure Management Rapid System Adoption: Quickly gain a deep understanding of bespoke and complex internal systems, becoming the subject matter expert (SME) for site specific applications. Networking & Connectivity: Ownership of site networking (LAN/WAN, Wi Fi, VPNs, and Firewalls). Troubleshoot complex connectivity issues and ensure robust link stability between UK sites. Hardware Ecosystem: Manage the full hardware lifecycle, from phones, tablets and laptops to specialized industrial peripherals and workshop specific tech. Cloud, CRM & Advanced Administration Google Workspace (Enterprise): Full cycle administration, including advanced security protocols, OU management, and complex data migration. Salesforce: Account administration and basic troubleshooting of issues in salesforce CRM. Strategy & Logistics: Assess and mitigate risks to business continuity, prioritising critical workshop and transport operations that impact the bottom line. UK Site Support: While based in Southampton, you will provide occasional on site expertise at other UK locations to lead infrastructure upgrades or resolve high impact issues. Requirements & Qualifications Technical Expertise Advanced Networking: Deep understanding of TCP/IP, VLANs, DNS, and DHCP. Experience configuring enterprise grade switches and firewalls. Administration: Proven experience with Google Admin Console. Agile Learning: A documented track record of "getting up to speed" quickly with complex, proprietary, or legacy software systems. Automation: Demonstrable proficiency in scripting for system administration. Experience & Soft Skills Seniority: Significant experience in a Senior IT Support or Infrastructure role, preferably within fast paced sectors like Logistics, Transport, or Manufacturing. Autonomy: Ability to operate with minimal supervision, managing your own schedule and projects across multiple sites. Communication: The ability to translate complex technical concepts into "plain English" for non technical stakeholders and workshop staff. Qualification A Third level qualification (Degree) in IT Management, Computer Science, Network Engineering, or a related technical field. Relevant certifications (e.g., AWS Certified SysOps, CCNP, or Google Professional Workspace Administrator) are highly desirable. Benefits Pension Scheme Death In Service Benefit Digital GP Service Employee Assistance Programme Annual Leave Purchase Programme Long Service Awards Staff Purchase Schemes: Tyres Tools Bike to Work Discounted Gym Membership Equal Opportunities Statement National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race or religion, in accordance with UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success. In Ireland and the UK, the logistics and transport sector has traditionally seen lower representation of women and minority groups. NVD actively encourages applications from all backgrounds to help us build a team that reflects the diverse communities we serve.
