Business Analyst (Payroll Transformation) - 24-Month FTC Location: London (Hybrid - 4 days per week onsite) Contract: 24-Month Fixed-Term Contract Working Pattern: Full-Time The Opportunity A leading UK transport and infrastructure organisation is seeking an experienced Business Analyst to support a major payroll transformation and optimisation programme as part of a wider people systems and operational change initiative. This role will focus on understanding and improving payroll processes across a complex, multi-entity business environment. Working closely with Payroll, HR, Finance, and operational stakeholders, you will be responsible for gathering requirements, mapping processes, identifying improvements, and supporting the successful implementation of a new payroll solution. This is a highly business-facing position, ideal for someone with strong payroll domain knowledge who can translate complex operational requirements into clear, actionable documentation and drive successful adoption of new ways of working. Key Responsibilities Partner with Payroll, Finance, HR, Reward, and operational teams to gather, document, and validate business requirements. Map end-to-end payroll processes, identifying gaps, risks, controls, and opportunities for improvement and standardisation. Produce high-quality business requirements, user stories, process documentation, and acceptance criteria. Translate payroll process requirements into clear specifications for implementation partners and solution providers. Support the design of future-state payroll operating processes within a federated organisational structure. Conduct impact assessments across Payroll, HR, Finance, management, and employee stakeholders. Validate payroll outputs to ensure accuracy, compliance, auditability, and alignment with financial reporting requirements. Support change management activities, including process documentation, training materials, and stakeholder communications. Lead and support User Acceptance Testing (UAT), including test planning, scenario creation, execution support, payroll reconciliation, and defect management. Required Experience Proven experience as a Business Analyst on payroll-focused transformation or implementation projects. Strong expertise in payroll requirements gathering and documentation. Experience mapping payroll processes, including inputs, calculations, approvals, controls, and outputs. Skilled in creating user stories, business requirements, and acceptance criteria. Strong understanding of payroll operations, compliance requirements, controls, reconciliations, and audit processes. Experience performing gap analysis and business impact assessments. Demonstrated experience supporting payroll UAT and validating payroll outcomes. Ability to assess payroll data dependencies, integrations, and finance-related postings. Experience working within complex, multi-entity, decentralised, or federated organisations. Desirable Experience Exposure to payroll technology selection, implementation, or optimisation programmes. Experience working closely with Finance teams on payroll costing, reconciliation, and reporting impacts. Knowledge of large-scale people systems or operational transformation initiatives.
22/07/2026
Full time
Business Analyst (Payroll Transformation) - 24-Month FTC Location: London (Hybrid - 4 days per week onsite) Contract: 24-Month Fixed-Term Contract Working Pattern: Full-Time The Opportunity A leading UK transport and infrastructure organisation is seeking an experienced Business Analyst to support a major payroll transformation and optimisation programme as part of a wider people systems and operational change initiative. This role will focus on understanding and improving payroll processes across a complex, multi-entity business environment. Working closely with Payroll, HR, Finance, and operational stakeholders, you will be responsible for gathering requirements, mapping processes, identifying improvements, and supporting the successful implementation of a new payroll solution. This is a highly business-facing position, ideal for someone with strong payroll domain knowledge who can translate complex operational requirements into clear, actionable documentation and drive successful adoption of new ways of working. Key Responsibilities Partner with Payroll, Finance, HR, Reward, and operational teams to gather, document, and validate business requirements. Map end-to-end payroll processes, identifying gaps, risks, controls, and opportunities for improvement and standardisation. Produce high-quality business requirements, user stories, process documentation, and acceptance criteria. Translate payroll process requirements into clear specifications for implementation partners and solution providers. Support the design of future-state payroll operating processes within a federated organisational structure. Conduct impact assessments across Payroll, HR, Finance, management, and employee stakeholders. Validate payroll outputs to ensure accuracy, compliance, auditability, and alignment with financial reporting requirements. Support change management activities, including process documentation, training materials, and stakeholder communications. Lead and support User Acceptance Testing (UAT), including test planning, scenario creation, execution support, payroll reconciliation, and defect management. Required Experience Proven experience as a Business Analyst on payroll-focused transformation or implementation projects. Strong expertise in payroll requirements gathering and documentation. Experience mapping payroll processes, including inputs, calculations, approvals, controls, and outputs. Skilled in creating user stories, business requirements, and acceptance criteria. Strong understanding of payroll operations, compliance requirements, controls, reconciliations, and audit processes. Experience performing gap analysis and business impact assessments. Demonstrated experience supporting payroll UAT and validating payroll outcomes. Ability to assess payroll data dependencies, integrations, and finance-related postings. Experience working within complex, multi-entity, decentralised, or federated organisations. Desirable Experience Exposure to payroll technology selection, implementation, or optimisation programmes. Experience working closely with Finance teams on payroll costing, reconciliation, and reporting impacts. Knowledge of large-scale people systems or operational transformation initiatives.
Business Analyst (12 month FTC)Applylocations: Kings Cross, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: UMG-26685Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Department Global Technology powers the digital ecosystem behind UMG/UMPG. We develop and support secure, scalable systems & platforms used by artists, songwriters, partners & employees worldwide, while championing innovation and cultivating a culture that embraces emerging technologies and continuous improvement. The Role The Business Analyst will be responsible for gathering the requirements from key business users, documenting the requirements, and ensuring that the software developed meets the requirements. You will be at ease and have experience in working with business owners and project managers alike to plan, analyse and highlight risks and issues, and to define accurate, meaningful and measurable business cases and define acceptance criteria. Key Responsibilities Be Technical Work with the product owner and other subject matter experts to define the requirements (user stories) to build new functionality using, amongst others, BDD/Gherkin style acceptance criteria Perform detailed analysis of business requirements, scoping subsequent activities required to develop new application functionality Facilitate Agile ceremonies with the Development team and resolve ambiguities for the developers during development Ownership of requirements to be built by the team, presentation of the stories and journeys and facilitation of requirements workshops Create application documentation for end-users and technical staff as needed Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal Be Commercial Develop a thorough understanding of the business need and related business processes Be Collaborative Work with other BAs and teams to understand and define end to end or integration requirements across more than one project team and systems as well as other systems within the client as required Stakeholder management, maintaining and building relationships whilst facilitating requirements gathering and delivery with internal clients - POs, SMEs Work with the QA and the project team to validate the acceptance criteria and modify and split requirements as appropriate and participate in estimation and iteration planning sessions Support the Pos, Devs and Tech Leads as necessary Assist with user acceptance testing as necessary and appropriate Assist team with making appropriate commitments through story selection, task definition Improve the productivity of the teams in any way possible Receive demos from the developer working on each story to ensure the requirement has been met Record minutes & action points for each Technical and Business Call Skills and Experience Required Necessary Significant commercial experience in delivering enterprise solutions Experience with most aspects of software delivery and life cycle, including gathering and developing detailed functional requirement, breaking down complex requirements into independent user stories, capturing detailed acceptance criteria, building a release plan with user stories in collaboration with the customer, managing the backlog, running showcases and incorporating user feedback and documenting system capabilities, business processes and support handover documentation Have experience of systems integration and migration delivery Have familiarity with the technical aspects of software development, including understanding the capabilities and limitations of programming languages, and a knowledge of testing (System, Unit, Integration, Interface) Have experience of APIs and the build approach in the context of micro systems and external clients An understanding of business process modelling, data modelling and analysis and OO design principles Be pro-active in exploring options and consensus, and to have their own opinions about how to build great software and be prepared to defend them Successfully applied Agile/XP/Scrum practices May have introduced Agile techniques and have coached teams to apply them effectively, thanks to their Agile expertise and outstanding communication skills Flexible in working practices Have exceptional interpersonal skills, including but not limited to, listening, written and verbal communication skills, exceptional client facing/consulting skills and managing stakeholders Nice to have Experience of a complex, back-end heavy, technical project Good understanding of the Music Publishing or Record Company business About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
16/07/2026
Full time
Business Analyst (12 month FTC)Applylocations: Kings Cross, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: UMG-26685Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Department Global Technology powers the digital ecosystem behind UMG/UMPG. We develop and support secure, scalable systems & platforms used by artists, songwriters, partners & employees worldwide, while championing innovation and cultivating a culture that embraces emerging technologies and continuous improvement. The Role The Business Analyst will be responsible for gathering the requirements from key business users, documenting the requirements, and ensuring that the software developed meets the requirements. You will be at ease and have experience in working with business owners and project managers alike to plan, analyse and highlight risks and issues, and to define accurate, meaningful and measurable business cases and define acceptance criteria. Key Responsibilities Be Technical Work with the product owner and other subject matter experts to define the requirements (user stories) to build new functionality using, amongst others, BDD/Gherkin style acceptance criteria Perform detailed analysis of business requirements, scoping subsequent activities required to develop new application functionality Facilitate Agile ceremonies with the Development team and resolve ambiguities for the developers during development Ownership of requirements to be built by the team, presentation of the stories and journeys and facilitation of requirements workshops Create application documentation for end-users and technical staff as needed Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal Be Commercial Develop a thorough understanding of the business need and related business processes Be Collaborative Work with other BAs and teams to understand and define end to end or integration requirements across more than one project team and systems as well as other systems within the client as required Stakeholder management, maintaining and building relationships whilst facilitating requirements gathering and delivery with internal clients - POs, SMEs Work with the QA and the project team to validate the acceptance criteria and modify and split requirements as appropriate and participate in estimation and iteration planning sessions Support the Pos, Devs and Tech Leads as necessary Assist with user acceptance testing as necessary and appropriate Assist team with making appropriate commitments through story selection, task definition Improve the productivity of the teams in any way possible Receive demos from the developer working on each story to ensure the requirement has been met Record minutes & action points for each Technical and Business Call Skills and Experience Required Necessary Significant commercial experience in delivering enterprise solutions Experience with most aspects of software delivery and life cycle, including gathering and developing detailed functional requirement, breaking down complex requirements into independent user stories, capturing detailed acceptance criteria, building a release plan with user stories in collaboration with the customer, managing the backlog, running showcases and incorporating user feedback and documenting system capabilities, business processes and support handover documentation Have experience of systems integration and migration delivery Have familiarity with the technical aspects of software development, including understanding the capabilities and limitations of programming languages, and a knowledge of testing (System, Unit, Integration, Interface) Have experience of APIs and the build approach in the context of micro systems and external clients An understanding of business process modelling, data modelling and analysis and OO design principles Be pro-active in exploring options and consensus, and to have their own opinions about how to build great software and be prepared to defend them Successfully applied Agile/XP/Scrum practices May have introduced Agile techniques and have coached teams to apply them effectively, thanks to their Agile expertise and outstanding communication skills Flexible in working practices Have exceptional interpersonal skills, including but not limited to, listening, written and verbal communication skills, exceptional client facing/consulting skills and managing stakeholders Nice to have Experience of a complex, back-end heavy, technical project Good understanding of the Music Publishing or Record Company business About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
Senior Business Analyst (FTC)Applylocations: Kings Cross, Londontime type: Full timeposted on: Posted 4 Days Agojob requisition id: UMG-25488Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . The Role We are recruiting for a number of fixed-term contract opportunities. Contract durations vary, ranging from approximately 12 to 24 monthsUMG is seeking a Senior Business Analyst with a strong technical mindset to join a dynamic product team. You will play a pivotal role in the development of a key internal product built in React , bridging the gap between complex business requirements, user experience design, and technical implementation.This role requires "technical empathy"-the ability to understand how frontend components are constructed and reused, and how the application consumes data from various internal RESTful APIs . You will work within a larger cross-functional team comprising Product Owners, Product Managers, and a mix of in-house and 3rd-party Designers, Developers, and QAs. Key Responsibilities Collaborate with Product Owners and stakeholders to gather requirements and translate them into high-quality, actionable User Stories and Acceptance Criteria. Facilitate collaborative discovery with Product, Engineering and QA using BDD techniques. Define requirements as Given/When/Then scenarios that clarify business rules, happy paths, edge cases, and non-functional expectations, enabling shared understanding and testability. Work closely with UI/UX designers using Figma . Break down high-fidelity designs into component-level requirements, ensuring developers have clear instructions on how to utilize shared React components. Analyse and document data requirements. Use Swagger to understand available endpoints provided by sibling teams and map them to frontend user experiences. Maintain and prioritize the product backlog in Jira , ensuring a steady flow of "Ready for Dev" items for upcoming Sprints. Actively participate in Agile ceremonies, including Stand-ups, Refinement, Planning, and Retrospectives. Act as a communication bridge between technical engineering teams and non-technical business stakeholders. Skills and Experience Required Must have Proven experience as a Senior Business Analyst in a software development environment. Strong understanding of Frontend technologies , specifically React . You do not need to code, but you must understand component lifecycles, state, and reusability. Solid understanding of RESTful APIs , JSON data structures, and client-server integration. Ability to interpret designs in Figma and identify edge cases, error states, and responsive behaviours before development begins. Expert user of Jira and Confluence for documentation and workflow management. Experience with Swagger (or similar API documentation tools) is essential. Strong practical experience working within a Agile framework (SCRUM / Kanban) Key Behaviours Excellent communication skills with the ability to explain technical constraints to business users and business logic to developers. About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
11/07/2026
Full time
Senior Business Analyst (FTC)Applylocations: Kings Cross, Londontime type: Full timeposted on: Posted 4 Days Agojob requisition id: UMG-25488Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . The Role We are recruiting for a number of fixed-term contract opportunities. Contract durations vary, ranging from approximately 12 to 24 monthsUMG is seeking a Senior Business Analyst with a strong technical mindset to join a dynamic product team. You will play a pivotal role in the development of a key internal product built in React , bridging the gap between complex business requirements, user experience design, and technical implementation.This role requires "technical empathy"-the ability to understand how frontend components are constructed and reused, and how the application consumes data from various internal RESTful APIs . You will work within a larger cross-functional team comprising Product Owners, Product Managers, and a mix of in-house and 3rd-party Designers, Developers, and QAs. Key Responsibilities Collaborate with Product Owners and stakeholders to gather requirements and translate them into high-quality, actionable User Stories and Acceptance Criteria. Facilitate collaborative discovery with Product, Engineering and QA using BDD techniques. Define requirements as Given/When/Then scenarios that clarify business rules, happy paths, edge cases, and non-functional expectations, enabling shared understanding and testability. Work closely with UI/UX designers using Figma . Break down high-fidelity designs into component-level requirements, ensuring developers have clear instructions on how to utilize shared React components. Analyse and document data requirements. Use Swagger to understand available endpoints provided by sibling teams and map them to frontend user experiences. Maintain and prioritize the product backlog in Jira , ensuring a steady flow of "Ready for Dev" items for upcoming Sprints. Actively participate in Agile ceremonies, including Stand-ups, Refinement, Planning, and Retrospectives. Act as a communication bridge between technical engineering teams and non-technical business stakeholders. Skills and Experience Required Must have Proven experience as a Senior Business Analyst in a software development environment. Strong understanding of Frontend technologies , specifically React . You do not need to code, but you must understand component lifecycles, state, and reusability. Solid understanding of RESTful APIs , JSON data structures, and client-server integration. Ability to interpret designs in Figma and identify edge cases, error states, and responsive behaviours before development begins. Expert user of Jira and Confluence for documentation and workflow management. Experience with Swagger (or similar API documentation tools) is essential. Strong practical experience working within a Agile framework (SCRUM / Kanban) Key Behaviours Excellent communication skills with the ability to explain technical constraints to business users and business logic to developers. About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
