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A bit about the role The ideal candidate will have strong knowledge and experience in AWS, Terraform, Ansible and GitHub Actions, along with strong Python programming skills and experience in CI/CD workflows. You will assist teams to ensure standards are followed and maintained. This role requires a proactive individual who can troubleshoot at a low level, standardise solutions, and implement best practices across multiple platforms and technologies. What you'll be doing As a senior you will drive the design, deployment, and management of the automation and monitoring platforms to support our applications and services. Establish and enforce best practices for security, compliance, and cost management. Build & maintain the monitoring and alerting infrastructure and configuration. Develop dashboards to visualise key information to business stakeholders. Configure automation for new system integrations using existing custom frameworks and manage job configurations using Control M scheduling. Develop new automated processes making use of programming knowledge. Maintain a fundamental understanding of the Allwyn infrastructure and gaming platforms to aid with capacity planning and troubleshooting. Build GitHub Actions automations to deploy code into test & production environments. Work Management Work with the Tech Lead and Technical Delivery Manager to orchestrate work for the team, breaking down epics and stories into smaller stories and tasks that the engineers can work on in a day, and monitor these. Ensure that work is of a suitable quality for the team. Collaborate with product owners, business analysts and delivery managers to shape and refine the backlog. Make sure that the work management system ticket status is kept up to date in near real time, i.e. when the team starts work on a ticket change its status to reflect the same. What experience we're looking for Experience with application monitoring tools such as AppDynamics, along with administration skills in Sensu, Logz.io: Modern Observability Powered by AI, Consul, Hashicorp Vault, Grafana, Graphite & InfluxDB, or equivalents. Some experience with ServiceNow ITOM would be a bonus. Comprehensive practical experience with AWS, use of Terraform & Ansible and past use of ECS & Fargate, containerisation using Docker to build custom images. Experience using serverless technologies, for example Lambda, API Gateway, DynamoDB, EventBridge. Exhibit strong object-oriented programming skills in Python, with practical experience in writing Lambda functions and/or complex scripts. Familiarity with CI/CD tools, code linting, and experience with GitHub Actions. Significant experience with low-level n ix administration and troubleshooting. Possess a strong understanding of network and web technologies, including the TCP/IP stack, HTTP, HTTPS, RESTful APIs, certificates & encryption. Have some web development experience using modern technologies, preferably NodeJS, Java or equivalent. Experience using JIRA and Confluence for project management and collaboration. Have a basic understanding of Azure services. Be an excellent communicator, able to collaborate at different levels, across diverse skill teams. Demonstrate strong analytical and problem solving skills with a strategic mindset, capable of assessing risks and proposing effective mitigation actions based on professional judgement. Be highly self motivated, proactive, and capable of working both independently and as part of a team. Handle ambiguity, competing requirements, and shifting priorities. Be open to self disruption, modernization, and simplification. Demonstrate a desire for consistency and automation of everything. Key Measures of Success Business Expertise: Has developed skills to help support the TNL infrastructure. Product & Service Expertise: Has developed a key understanding of the products and services offered by the business and the key stakeholders for each area. Delivering Solutions (Problem Solving): Solves problems by selecting from a range of experience and existing solutions. Delivering Solutions (Planning & Organising): Prioritises and organises own work to meet agreed upon deadlines and quality/accuracy standards. Delivering Solutions (Continuous Improvement & Process): Highlights new opportunities to continuously improve current working practices within own team. Impact (Decision Making): Makes decisions related to own work. Receives regular but moderate supervision and guidance. Impact (Influence): Provides information and advice to business customers on basic product/service offerings. Is aware of the effect of actions on external relationships. Benefits Company Bonus Scheme Matched pension contributions up to 8.5% 26 days annual leave + 2 Life Days (and bank holidays) Single Private Health Cover Complimentary Private Medical Income Protection Flexible Benefits - EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes. Enhanced Family Leave (Maternity, Paternity, Adoption) Wellness Allowance £500 Employee Assistance Programme Discounted Health Assessments Volunteering Days Matched Funding About us At Allwyn, we are dedicated to changing lives and growing the National Lottery responsibly, championing its positive impact on people, places, and the planet. We are a Disability Confident Leader which means we've taken proactive steps to ensure our workplace is accessible and inclusive for disabled and neurodivergent colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job. If you need any assistance or adjustments to this job description or in the application process, please contact us at and we'll be happy to help.

SAP SuccessFactors Specialist Department: Internal Technology Employment Type: Permanent - Full Time Location: Oxford, UK Description We are currently seeking a SAP SuccessFactors Specialist to join our Internal Technology team, on a full-time basis. This is an exciting time to join Aurora as we have embarked on a People & Culture (P&C) HRMS transformation project, starting with the implementation of SAP SuccessFactors. In this role, your focus initially will be to embed yourself into the project as a SuccessFactors SME, working with the Aurora project team and selected SAP SuccessFactors implementation partner. On reaching go live, you will be the primary technical resource responsible for maintaining and enhancing SAP SuccessFactors within Aurora, using a continuous improvement approach whilst always placing security at the forefront of all design decisions. You will collaborate with the P&C Systems Manager, Business Analyst and P&C function to understand business requirements and translate them into effective solutions. Key Responsibilities System Maintenance & Business Support Monitor and maintain the SAP SuccessFactors environment to a consistently high level of service and support to ensure adherence to specific OLAs. Troubleshoot and resolve functional and technical problems related to the SAP SuccessFactors environment. Collaborate with the selected SAP SuccessFactors AMS partner on escalated issues. Review, provide recommendations and complete the relevant preparation for the SAP SuccessFactors bi annual release updates. Develop and maintain strong Information Security standards in line with ISO 27001. Integration Management Monitor, maintain and troubleshoot existing SAP SuccessFactors related integrations. Collaborating with other Internal Technology engineers where appropriate. Implement new SAP SuccessFactors integrations, where required, collaborating with Internal Technology Business Analysts and Integration Specialists. System Enhancement & Optimisation Communicate effectively and engage with business stakeholders and P&C Systems Manager to identify business requirements and translate them into technical solutions. Participate in workshops and meetings related to SAP SuccessFactors and the wider P&C systems improvement initiatives to identify opportunities for automation and process improvements, driving business efficiency and agility. Responsible for ensuring that the Aurora change management procedures are followed and that deliverables are to agreed time, quality and cost objectives. Reporting & Data Analysis Gather requirements, develop and deliver P&C reports and dashboards within SAP SuccessFactors that provide insights into Aurora P&C Centre of Excellence areas. Conduct regular system audits to ensure data accuracy and integrity. Documentation & Training Document all system enhancements in line with the Aurora Internal Technology change management procedures. Assist with the documentation of P&C business processes related to the SAP SuccessFactors system. Help create and deliver training content to the SAP SuccessFactors end user base. Compliance & Security Continually work with the P&C and legal teams to ensure that employee data within SuccessFactors is protected and secure. Ensure the SuccessFactors configuration is compliant with relevant labour laws and data privacy regulations. Skills, Knowledge and Expertise Required attributes: Minimum of 3 years hands on experience supporting, configuring and administering SAP SuccessFactors in a global setting Strong understanding of the SAP SuccessFactors system architecture SAP certified in SAP SuccessFactors Employee Central and at least 1 additional module Strong understanding of P&C best practice processes across core SuccessFactors modules The ability to work in a fast paced environment and able to communicate technical concepts to technical and non technical stakeholders appropriately Experience of working with agile methodologies, using tools such as Jira Flexible approach to work, positive, can do attitude, and a team player The ability to work independently, to deadlines, managing priorities and making informed technical decisions Excellent interpersonal skills with ability to build relationships at all levels Desirable attributes: SAP SuccessFactors EC Time Management certification SAP SuccessFactors Compensation certification SAP SuccessFactors Onboarding certification SAP SuccessFactors Performance & Goals certification Benefits Some of the benefits we include are: Private Medical Insurance Dental Insurance Parental Support Salary-Exchange Pension Employee Assistance Programme (EAP) Local Oxford Discounts Cycle-to-work Scheme Flu Jabs The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.

the company has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of the company's business divisions and works with a corresponding Business Technology and Application Support team. The Role As a hands on Salesforce Developer and Functional Architect, you will be responsible for defining, designing, and delivering end to end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. The role ensures that business requirements are translated into scalable, user centric solutions, while also directly configuring and delivering core platform capabilities such as data models, automation, and security. This position is ideal for professionals who can own the solution from concept through to build and deployment. Vacancy Number: VN2902 Overall Responsibilities Solution Design & Architecture Define end to end Salesforce functional solutions aligned with business objectives Design scalable data models, business processes, and user journeys Ensure solutions adhere to Salesforce best practices and enterprise architecture Translate business requirements into high level solution designs and functional specifications Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships Build automation using Flows, validation rules, and approval processes Implement security models (profiles, permission sets, sharing rules) Develop reports and dashboards to meet business needs Ensure solutions are practical, optimised, and maintainable through direct involvement in build Administrative & Operational Support Support day to day Salesforce administrative activities alongside project delivery Manage data requests, including data uploads, cleansing, and maintenance Create and maintain reports and dashboards to support business insights and decision making Assist with user management, access requests, and basic system administration tasks Respond to ad hoc business requests and provide timely operational support Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders Gather, analyse, and document business requirements Convert requirements into user stories with clear acceptance criteria Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints Vendor & Partner Management Manage relationships with external vendors and implementation partners Provide clear functional direction and oversight to vendor teams Review and validate vendor deliverables for quality and alignment to standards Track vendor performance against scope, timelines, and SLAs Act as the primary functional liaison between internal teams and external partners Governance & Best Practices Establish and enforce Salesforce design and configuration standards Ensure solutions are scalable, secure, and aligned with long term strategy Maintain documentation and promote consistency across implementations Identify and mitigate risks, technical debt, and design gaps Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment Ensure solutions meet business expectations and quality standards before release Provide post go live support and drive continuous improvements Troubleshoot issues and implement enhancements The company may require you to carry out other duties from time to time. Competencies, Skills and Experience Essential Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models Solid understanding of Salesforce data modelling, security, and reporting Experience translating business requirements into functional designs, user stories, and solutions Strong stakeholder engagement and workshop facilitation skills Hands on experience with Salesforce administration, including: Data management (data loads, cleansing, maintenance) Report and dashboard creation, and user access and system administration Experience delivering solutions across the full lifecycle (design, build, test, deploy, support) Ability to enforce Salesforce best practices and governance standards Experience working in Agile delivery environments Strong problem solving, communication, and interpersonal skills Ability to balance architecture responsibilities with hands on delivery Desirable Experience managing vendors, system integrators, or implementation partners Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC), enabling scalable and efficient solutions across the platform. Previous experience in a Functional Developer, Lead, or Architect role Experience working with complex integrations Knowledge of release management and DevOps processes Experience mentoring or leading junior team members Familiarity with industry specific Salesforce solutions (e.g., Financial Services, Retail, etc.) Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant) Experience driving user adoption and change management initiatives Competencies A collaborative team player, approachable, self sufficient and able to positively influence the working environment. Demonstrates curiosity and a continuous improvement mindset. Resilient in a challenging, fast paced environment. Excels at building relationships, networking, and influencing stakeholders at all levels. Strategic collaborator with insight and agility, able to anticipate future challenges and ensure operational effectiveness. Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Be collaborative by working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients Act with integrity we pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders Be adaptable and entrepreneurial we embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful how we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent we aim to grow our own talent and make the company the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves and our teams. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. The company is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also . click apply for full job details

SAP SuccessFactors Engineer Department: Internal Technology Employment Type: Permanent - Full Time Location: Oxford, UK Description We are currently seeking an SAP SuccessFactors Engineer to join our Internal Technology team, on a full-time basis. This is an exciting time to join Aurora as we have embarked on a People & Culture (P&C) HRMS transformation project, starting with the implementation of SAP SuccessFactors. In this role, your focus initially will be to embed yourself into the project as a SuccessFactors SME, working with the Aurora project team and selected SAP SuccessFactors implementation partner. On reaching go-live, you will be the primary technical resource responsible for maintaining and enhancing SAP SuccessFactors within Aurora, using a continuous improvement approach whilst always placing security at the forefront of all design decisions. You will collaborate with the P&C Systems Manager, Business Analyst and P&C function to understand business requirements and translate them into effective solutions. Key Responsibilities System Maintenance & Business Support Monitor and maintain the SAP SuccessFactors environment to a consistently high level of service and support to ensure adherence to specific OLAs. Troubleshoot and resolve functional and technical problems related to the SAP SuccessFactors environment. Collaborate with the selected SAP SuccessFactors AMS partner on escalated issues. Review, provide recommendations and complete the relevant preparation for the SAP SuccessFactors bi-annual release updates. Develop and maintain strong Information Security standards in line with ISO 27001. Integration Management Monitor, maintain and troubleshoot existing SAP SuccessFactors related integrations. Collaborating with other Internal Technology engineers where appropriate. Implement new SAP SuccessFactors integrations, where required, collaborating with Internal Technology Business Analysts and Integration Specialists. System Enhancement & Optimisation Communicate effectively and engage with business stakeholders and P&C Systems Manager to identify business requirements and translate them into technical solutions. Participate in workshops and meetings related to SAP SuccessFactors and the wider P&C systems improvement initiatives to identify opportunities for automation and process improvements, driving business efficiency and agility. Responsible for ensuring that the Aurora change management procedures are followed and that deliverables are to agreed time, quality and cost objectives. Reporting & Data Analysis Gather requirements, develop and deliver P&C reports and dashboards within SAP SuccessFactors that provide insights into Aurora P&C Centre of Excellence areas. Conduct regular system audits to ensure data accuracy and integrity. Documentation & Training Document all system enhancements in line with the Aurora Internal Technology change management procedures. Assist with the documentation of P&C business processes related to the SAP SuccessFactors system. Help create and deliver training content to the SAP SuccessFactors end-user base. Compliance & Security Continually work with the P&C and legal teams to ensure that employee data within SuccessFactors is protected and secure. Ensure the SuccessFactors configuration is compliant with relevant labour laws and data privacy regulations. Skills, Knowledge and Expertise Required attributes Minimum of 3 years hands on experience supporting, configuring and administering SAP SuccessFactors in a global setting Strong understanding of the SAP SuccessFactors system architecture SAP certified in SAP SuccessFactors Employee Central and at least 1 additional module Strong understanding of P&C best practice processes across core SuccessFactors modules The ability to work in a fast paced environment and able to communicate technical concepts to technical and non technical stakeholders appropriately Experience of working with agile methodologies, using tools such as Jira Flexible approach to work, positive, can do attitude, and a team player The ability to work independently, to deadlines, managing priorities and making informed technical decisions Excellent interpersonal skills with ability to build relationships at all levels Desirable attributes SAP SuccessFactors EC Time Management certification SAP SuccessFactors Compensation certification SAP SuccessFactors Onboarding certification SAP SuccessFactors Performance & Goals certification What we offer Some of the benefits we include are: Private Medical Insurance Dental Insurance Parental Support Salary-Exchange Pension Employee Assistance Programme (EAP) Local Oxford Discounts Cycle to work Scheme Flu Jabs The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.

Subject Matter Expert - PMS ImplementationsApplylocations: Office - Londontime type: Full timeposted on: Posted Todayjob requisition id: R11909 Job Summary: The Enfusion Onboarding division is responsible for onboarding all new clients onto Enfusion by Clearwater's front-to-back SaaS platform. An SME works across a portfolio of client implementations to provide deep domain expertise across Enfusion's core capabilities - including portfolio management, order and execution management (OEMS), and pre- and post-trade compliance. They are an integral part of a collaborative division spanning analysts, team leads, and programme managers. Working closely with product and development teams, they help shape and enhance the platform, streamline the client onboarding experience, and accelerate time-to-value through scalable, repeatable delivery processes. Responsibilities: Implements and onboards clients proficiently onto the Enfusion platform, aligns with the Enfusion Client Engagement Model, and provides ongoing support through go-live and beyond. Identifies opportunities for process and product improvement proactively, and takes the lead in driving solutions within their role or team. Guides peers on industry and product knowledge as Enfusion's functionality continues to evolve. Understands and applies Enfusion's core value proposition - unified front-to-back operations on a single database - and develops deep expertise in at least one client segment (e.g., hedge funds, long/short equity, global macro, credit, multi-strategy). Handles investment operations workflows with confidence, including Enfusion's PMS, OEMS, shadow accounting/general ledger, and reporting capabilities. Builds fluency in Enfusion's full product suite - portfolio management, order execution, compliance, data management, and risk and analytics - and develops a growing repertoire of configuration best practices and user stories. Communicates and collaborates effectively with global, cross-functional teams to resolve implementation issues and address client queries accurately and efficiently. Shares knowledge by designing training materials and Standard Operating Procedures (SOPs), and contributes to thought leadership relevant to Enfusion clients and prospects. Serves as a trusted client advocate throughout onboarding, building toward a confident advisory relationship as expertise develops. Required Skills: Intermediate proficiency with project management tools (e.g., Salesforce, JIRA) Solid understanding of investment operations workflows for hedge funds and/or asset managers - including order management and trade lifecycle. Working knowledge of equities, fixed income, derivatives, and/or alternatives, particularly in a front-to-middle office context. Proven experience with Excel; comfort with data reconciliation and analysis. Familiarity with IBOR/ABOR concepts Understanding of pre- and post-trade compliance frameworks, including multi-jurisdictional requirements (US, EMEA, APAC) is desirable. Dynamic problem-solving skills and a strong sense of curiosity. Excellent attention to detail and strong documentation skills. Outstanding verbal and written communication skills. Strong organisational and interpersonal skills. Education and Experience: 4+ years of relevant experience in investment operations, financial technology implementation, or a related field. WelcomeThank you for your interest in a career with Clearwater! About usClearwater Analytics (NYSE: CWAN) is transforming investment management with the industry's most comprehensive cloud-native platform for institutional investors across global public and private markets. While legacy systems create risk, inefficiency, and data fragmentation, Clearwater's single-instance, multi-tenant architecture delivers real-time data and AI-driven insights throughout the investment lifecycle. The platform eliminates information silos by integrating portfolio management, trading, investment accounting, reconciliation, regulatory reporting, performance, compliance, and risk analytics in one unified system. Serving leading insurers, asset managers, hedge funds, banks, corporations, and governments, Clearwater supports over $8.8 trillion in assets globally. Learn more at . Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.

Overview Connecting clients to markets - and talent to opportunity.With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets - focusing on innovation, human connection, and providing world class products and services to all types of investors.Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for Business Segment overview: With boots on the ground authenticity at the heart of everything we do, our comprehensive array of commercial products and services enable you to work directly with our clients, across hedging, risk management, execution and clearing, OTC products, commodity finance and more. Responsibilities Position Purpose: The Murex Functional Developer Lead is responsible for the FO, Risk and Accounting Murex development team. The Lead should have a good functional understanding of FO and Risk and be capable of mentoring team members and managing the team's completion of tasks in a timely manner. Primary Duties will include: Configure New Financial Products (Commodities Linear/Derivatives, FX Cash/Derivatives, IR Linear/Derivatives, Equity Prime Swaps). Must have knowledge of the financial industry and the specifics of the configuration within Murex from a FO and Risk point of view Build simulation views for viewing PL and Risk. Set up of Market data, spot indices, swap prices, commodity price curves, swap generators, volatility curves. Build, enhance and troubleshoot pre/post trade formulas. Troubleshooting and configuration of VAR and Stress reports Provide first/second level support to cross functional BAU issues raised by business users including but not limited to P&L, Risk, Pre/Post trade processing, Datamart reporting. Effectively work with Internal BA to: Analyze and gather requirements from FO, Risk and Operations teams Translate needs into technical requirements in Murex Communicate solutions / issues Qualifications To Land this role you will need: 6-7+ years Murex FO/Risk expertise Financial and technical expertise in the following asset classes and their event lifecycle: Commodities (futures, forwards, swaps, accumulators), FX (cash, options), IR (swaps, listed futures/options) Proficiency in configuring the following modules: simulation, pricing templates, pre/post trade MSL, asset specific static data/market data (instruments, indices, curves, historical data) Basic understanding of datamart (dynamic tables, datamart, feeders, extractions) Intermediate level knowledge of SQL Strong logical and analytical skills Detail oriented and self starter Team player Good communication skills What will make you stand out: Experience with Equities Basic knowledge in accounting module troubleshooting and configuration Preferably a degree in finance Working Environment: Hybrid (4 days in office per week)

The purpose is to provide business continuity by performing timely on-site resolutions to a wide range of hardware and desktop issues that cannot always be effected remotely. Specifically, to the Jellycat Warehouse. You'll be; Providing IT support across desktop environments, warehouse systems, business applications and mobile computing, minimising disruption to business operations. Driving the creation, continual improvement and governance of knowledge sharing between the business and the Service Desk. Delivering timely on-site support, maintaining high standards of customer service and identifying and addressing training needs where required. Monitoring the IT Service Management (ITSM) toolset and respond to escalations from the Service Desk, including task allocation and clear communication of urgency and impact. Working closely with on-site users to diagnose and resolve break/fix issues, ensuring rapid resolution or appropriate escalation. Identifing incident trends, investigate root causes and develop effective solutions, leveraging internal expertise and engaging third-party support or consultants where necessary. Performing daily operational and mandatory checks, including reviewing supplier reports, backup routines and key system performance metrics. Carrying out hardware and software imaging, configuration, deployment, migration, maintenance and ongoing support. Providing guidance and mentoring to junior team members, supporting their technical development, knowledge sharing and confidence in delivering IT support. You'll have; Experience in Tier 1 IT support within a retail or e-commerce environment (desirable), supported by relevant certifications where possible. Experience supporting business systems such as SAP Business One or Microsoft Dynamics 365 (desirable). Strong communication skills, with the ability to engage effectively with colleagues at all levels. Understanding ITIL principles; ITIL v4 Foundation certification is advantageous. Proven experience supporting remote workers while maintaining high levels of engagement and productivity. Strong knowledge of Microsoft Windows 11 and Microsoft Office applications; familiarity with macOS is advantageous. Experience administering MDM solutions such as Microsoft Intune, JAMF, or NinjaOne. Familiarity with remote support tools and methods. Ability to research technical issues using internal and public resources and implement effective solutions. Experience supporting a wide range of devices, including mobiles, desktops, tablets, EPOS systems, printers, and scanners. Basic understanding of infrastructure / networking concepts. Ability to work independently and collaboratively as part of the team to resolve issues and deliver projects. Ownership and accountability for assigned tasks, including those forming part of wider project lifecycles. Contributing positively to a collaborative team culture, with a willingness to share ideas, take on varied responsibilities and support wider team objectives. Demonstrating strong problem-solving skills, with the ability to make timely decisions within remitting and escalating where appropriate. Taking a proactive approach to personal development, including self-learning and identifying formal training opportunities. Supporting and driving change, applying appropriate levels of governance while working at a pace suited to a fast-moving business.

Senior Business Solutions Analyst - Intapp (VA771) Location: United Kingdom Department: Technology Experience: Intapp Cloud developer capability is a critical requirement of this role. Carey Olsen is a leading offshore law firm providing legal services to clients across the globe. We combine deep sector knowledge with a collaborative approach to deliver practical, innovative solutions. Our Technology team plays a critical role in advancing the firm's strategic goals by leveraging cutting edge platforms and tools to enhance efficiency and client service. We are seeking a skilled developer with hands on experience in programming, engineering, and solution design, specifically within the Intapp ecosystem. This role will focus on delivering business value by continuously improving, customising, and developing the Group's Intapp Platform. You will use modern development practices and emerging technologies to enhance and automate processes, ensuring they align with business needs and support the wider Group strategy. The role could be based in our Jersey, Southampton or London offices, or remotely with the candidate based in the UK. Design and build Intapp Boomi workflows from start to finish Create and maintain technical documentation for existing Intapp workflows Develop and implement Intapp solutions to address business challenges Work to Carey Olsen's design standards and suggest relevant industry standards where appropriate Recommend best practices for release management, coding standards, and code reviews Collaborate with internal teams to ensure quality and scalability Train Business Solutions team members on Intapp so they can support and develop these products Act as a business analyst on some projects, gathering user requirements and incorporating them into solutions and system configurations Mentor junior Technology Team members and provide support when needed Follow priorities set by Group requirements and management Troubleshoot technical issues and respond to support requests. Analyse recurring problems and propose permanent fixes Deliver excellent customer service and represent the Technology department professionally in all interactions. Attend business meetings as needed Comply with Technology Governance processes such as incident management and change enablement Build and maintain strong relationships with business contacts and third-party suppliers We are looking for: Several years' experience developing Intapp solutions to a high standard Strong knowledge of REST APIs and ETL tools (e.g., Intapp Integration Service (IIS Advanced SQL development skills Ability to create reports in SiSense Skilled in using Intapp API Swagger for reporting solutions Previous experience working with Intapp in a legal or professional services environment Experience deploying applications to Azure cloud services Understanding of legal compliance processes and regulatory reporting Familiarity with version control, release management, and secure coding practices Excellent communication skills and ability to work collaboratively across global teams Previous experience supporting and developing business solutions Experience integrating Intapp with other applications

Hazlewoods is proud to be one of the largest independent chartered accountants and business advisers in the Southwest, with over 550 dedicated professionals across Gloucestershire, Bristol, and Cardiff. Are you a tech-savvy problem solver with a passion for delivering exceptional customer service? Join our dynamic and growing IT team as a Service Desk Analyst, where your skills will make a real impact across our office locations. If you are looking for a collaborative IT team that values service excellence and innovation and enjoy professional development and long-term opportunities, please keep reading. Role and Responsibilities: Provide 1st and 2nd Line IT support via phone, email, and face-to-face interactions Log and manage support tickets, including daily system checks Handle user requests such as onboarding, offboarding, and internal moves Lead engaging IT inductions for new starters Requirements: Minimum 2 years' experience in IT support, ideally within a service desk/help desk environment Strong working knowledge of Windows OS (configuration and troubleshooting) Basic understanding of networking concepts: LAN, WAN, DHCP, DNS Excellent communication skills and confidence interacting across all levels of the business Full UK driving licence and access to a vehicle (essential for multi-site support) At Hazlewoods we value our employees and have a competitive benefits package including: Direct application bonus On-site parking or contribution to parking depending on location Profit share scheme 25 days annual leave plus the option to purchase up to a total of 30 days. Clear progression structure Life assurance - 6x annual salary. Health and wellbeing benefits such as; discounted gym membership, on-site mental health first aiders, online GP appointment, Employee Assistance Programme, access to Aviva Digicare+, plus much more! Enhanced maternity and paternity leave Regular firm-wide and team social events

Job purpose As a ERP Analyst in AS400/iSeries, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. Your work will directly support JM's mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future. Role The role: As an ERP Analyst in AS400/iSeries, you will help drive our goals by: Partner with stakeholders, end users, SMEs, and internal/external teams to understand business needs and translate them into functional ERP requirements. Lead incident, problem, and service management, including triage, root cause analysis, vendor coordination, and ensuring timely resolution. Perform ERP configuration, master data maintenance, interface monitoring, and support change, release, and environment management while maintaining strong data quality and governance. Drive process optimisation and continuous improvement by mapping current processes, designing future state solutions, supporting deployments, and developing automation, reports, and KPIs. Ensure compliance with IT controls, security, and audit requirements while providing user support, training, documentation, and promoting best practices across ERP platforms. Key skills Key skills that will help you succeed in this role: Experience and knowledge of iSeries (AS400) is a must ERP Functional Expertise in at least one major domain (e.g., Finance (GL/AP/AR/FA), Distribution/Procurement, Sales/Inventory, Manufacturing/Shop Floor/Costing); ability to troubleshoot cross-module impacts Previous experience of working with BAU Support teams iSeries Programming and Functionality with multiple versions of RPG Programming Language Configuration & Testing: hands-on experience with JDE functional config, data validation, test planning and defect management Data & Reporting: comfort with reporting tools (JDE Fastr/WorldWriter), reconciliations and data quality controls Working in Complex and International Teams What we offer What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. Diversity and inclusion Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief. Privacy and data Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice. By applying for this role and creating an account you are agreeing to the notice. External links Find Jobs - Workday (). We are committed to ensuring our recruitment process is inclusive and accessible to all. If you need support with your application email . Closing Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey Privacy Notice.

The the company (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. To ensure that we are effectively carrying out our mission, we have committed to implement outcome-driven and evidence-based programs, measure what we achieve, act on what we learn, and generate new and relevant evidence. We need to produce high-quality data that can inform decision-making while also meeting donor requirements. The Monitoring Evaluation Technology Accountability and Learning (METAL) Unit is responsible for global guidance, resources and coordination to ensure that staff across all our programs are equipped with the skills and tools they need to generate and manage the right data for programmatic decision-making across the IRC. IRC's M&E efforts rely heavily on technology platforms, and IRC's Measurement Strategic Plan calls for further investment in and commitment to technology for M&E. Over the coming 2-3 years, the Data and Analytics Team (which sits at the intersection of the METAL Unit and IT) will design, deliver and support a more comprehensive technology stack for M&E, ensuring Crisis Response, Recovery and Development (CRRD) program, technical and M&E staff have access to more comprehensive technology platforms to improve program delivery. Job Overview/Summary Focused on Program Data and Analytics technology support, the Software Developer-Analyst is a member of the team responsible for developing, implementing, and supporting IRC's global technology tools and platform for the organization and analysis of the data generated by these products. This includes CommCare, Microsoft PowerApps, Microsoft Power BI, and Microsoft SQL Server Azure based data warehouse. Working in partnership with staff at various levels and locations, the Software Developer Analyst performs a key role in analyzing, developing, and improving tools and processes contributing to the successful rollout of the Technology for Measurement products. Specific tasks include data platform development, support, configuration, technical assistance and issues routing, second line help desk support, and participation in setting standards for processes, data quality, security, and systems configurations. Major Responsibilities Software Development Work with the CRRD MEAL and Program teams and other stakeholders in requirements gathering and analysis to inform development or improvement of measurement technology products. Support the development and rollout of organization-wide dashboard products including Annual Statistics and Program Indicator Dashboards in close collaboration with the METAL Unit MEAL teams and sector subject-matter experts. Develop and improve Power Platform applications and other low-code/no-code data platforms to support program data within the IRC. Participate in the design, implementation, and operation of data quality processes as they apply to the technology for programs data products. Develop technical documentation of technology for program products such as user guides, setup manuals etc. for the implementation team and end users. Develop and maintain technology development standards and guidelines to inform best practices in technology for program products development. Ensure adherence to developed standards and guidelines as well as IRC-wide guidelines, standards, and processes, including information / data security policies. Provide technology training to business teams, deployment teams and end users on developed data products. Support standards for data protection, confidentiality and data security for the technology systems and collaborate with key teams in IT security and protection teams for guidance as needed. Review and analyze software requirements and convert these into estimated developer tasks. Any other duties as assigned by the supervisor. Data Analysis Work with the CRRD MEAL and program teams and other stakeholders to understand and document data analysis requirements and subsequently, Lead the design and development of DataMarts, multi-dimensional cubes and ad-hoc persistent tables to facilitate analysis and development of IRC global dashboards. Training of data analysts and other staff on the use of the BI DataMarts and multi-dimensional cubes to support development of Power BI dashboard using data stored in the IRC data lake house. Develop and maintain data and metadata definitions, documentation and versioning. Technology Support Provide Tier-2 and Tier-3 support emerging from Countries and Regional Technology support team for the measurement technology products rolled out. During piloting and rollout, provide training and hyper-support on measurement technology products in close collaboration with the regional technology teams. Systems analysis support of data engineering and architecture teams in converting business requirements into technology deliverables. Required Skills At least five years of experience working in technology domain to develop and rollout data platforms for programs - out of which, at least three years of experience developing, implementing, and supporting CommCare applications and Microsoft Power BI dashboards for large and complex programs. Experience in public sector programming, and M&E specific technology tools Ability to effectively communicate in English both in verbal (i.e., day-to-day discussions, team meetings) and written (requirements and design specifications) form, as well as an overall ability to be clear and concise in all communications. Strong analytic curiosity and innovative problem-solving skills using a system thinking approach. Demonstrable ability to work both independently and in a dynamic, cross-functional team structure. Demonstrable ability to establish and maintain working relationships across all departments and levels of the organization. Preferred Skills Develop, customize, automate and manage ETLs and other data integration tools including using azure integration services, data factory and SQL server Integration Services in accordance with the IRC data lake house design and architecture. Experience working with enterprise grade systems implemented in multiple departments and countries to collect, store, and visualize data specifically CommCare and PowerBI or similar. Advanced level experience of MS Excel including developing macros and consolidating data from multiple Excel spreadsheets. Experience working with Microsoft T-SQL, Azure SQL Server, Data Factory, SSIS/other ETL tools, data modeling and data factory and warehouse development. Experience providing support for enterprise-level platforms with significant numbers of users across global time zones and varying IT infrastructure. Strong experience with mobile data collection and/or case management using CommCare and the Microsoft Power Platform (PowerApps, Power Automate and Power Flow) Experience with enterprise data architectures, integration, and master data management Direct experience implementing programs or M&E in an international NGO context. Ability to speak, read and understand one other language including French, Spanish and/or Arabic is a strong advantage. This position has an end date of 31 May 2027. This is a hybrid position open to internals candidates based in countries where IRC operates who have the right to work in their location. Successful candidates will be hired on a local employment contract and according to local salary scale. This role is open to candidates located and with the right to work in the United Kingdom, and Kenya. Compensation: (£45,954 - £53,614). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements PROFESSIONAL STANDARDS All the company workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

We are looking for an enthusiastic and detail-oriented Vulnerability Management Analyst to join our information security and data protection team. This is an ideal opportunity for someone with real-world experience in information security and data protection. It's a great opportunity to get hands-on with the tools and processes that keep all our products secure, and to make a genuinely visible difference to how we manage risk day to day. The Role: The Vulnerability Management Analyst will help us find, prioritise, and fix security vulnerabilities across our global business and all our products. You'll configure and tune our vulnerability tools, risk assessing detections, and prioritising findings for fix. You'll cover code vulnerabilities (SAST, DAST, SCA, OSS licencing), Cloud Security Posture Management (CSPM), Internal Vulnerability Scanning (IVS), and penetration testing. You'll also help design and report on our detection and remediation activities. This is a full-time position. Occasional after-hours work may be required for incident response or urgent security tasks. Successful candidates will be enrolled on a fully funded training pathway and will be provided with mentoring support to help them grow and learn. Responsibilities: 1. Configuring and tuning our tools Help configure, tune, and maintain our vulnerability tooling across scanning tools, working with platform and engineering teams to keep coverage accurate Support day-to-day scanning schedules and tooling integrations, including ticketing and CI/CD pipelines Look for opportunities to automate reporting, validation, and other repetitive tasks across the whole vulnerability lifecycle 2. Triage and risk assessment Triage findings from vulnerability sources, confirming genuine issues and filtering out false positives Risk-assess confirmed findings against severity, exploitability, and business context, to prioritise fixes Apply a consistent risk-scoring approach so findings are prioritised effectively, regardless of source Stay on top of current threats and trends (e.g. threat actors, new vulnerabilities etc.) to inform vulnerability management activities 3. Designing secure benchmarks and guidelines Develop and maintain secure configuration benchmarks and hardening guidelines for our software, infrastructure, and tooling Align benchmarks and guidelines to recognised industry frameworks for business Work with the right teams to help implement the secure configurations, providing practical advice, and facilitating deviations within our broader risk management framework 4. Working with Developers and Engineers Act as a primary contact point for Developers and Engineers to help them understand and fix issues Track remediation progress, chase owners on overdue items, escalate where necessary Support teams with practical remediation guidance, drawing on the OWASP Top 10, the Mitre Att&ck Framework, and our secure coding standards 5. Coordinating IVS, web application testing, and penetration testing Organise our externally delivered IVS and Penetration Testing programmes, from scheduling and scoping, through to day-to-day contact with our testing partners Help manage our relationships with testing providers, including engagement administration and reporting 6. SLAs, outcome driven metrics, and reporting Help design and report on remediation SLAs across vulnerability classes, severities, and products Produce regular reporting (monthly, quarterly, and ad-hoc) on SLA performance, open findings, and trends Feed data and insight into our wider security metrics and reporting processes 7. Continuous improvement and team support Suggest ways to improve how we manage vulnerabilities and the tools we use to do it Support the rollout of new scanning tools or process changes across our global product estate Help create and maintain our vulnerability management policies, standards, and procedures Requirements: 2+ years' experience in vulnerability management, security operations, development, or a related security/IT role Hands-on experience with vulnerability scanning and management tooling (e.g. SAST, DAST, SCA, CSPM, or IVS) Solid understanding of common vulnerability types and remediation approaches, including familiarity with the Mitre ATT&CK Framework and OWASP Top 10 Experience triaging and risk-assessing security findings, helping teams to prioritise remediation based on severity and business impact Comfortable coordinating third-party engagements, such as scheduling and scoping penetration tests Comfortable explaining technical findings to both Developers and non-technical stakeholders Organised enough to manage several scanning programmes, testing engagements, and remediation workstreams in parallel Comfortable working across a global, multi-product environment Comfortable working within an agile enterprise environment Ability to read and understand common coding languages is essential, the ability to write scripts and/or code is preferred Relevant certifications (e.g. CompTIA Security+, CompTIA CySA+, GIAC GFACT/GPEN, or CEH) are preferred but not essential Strong analytical and problem-solving mindset, with real attention to detail Ability to work autonomously, use good judgement, and know when to escalate Perks at ITG - alongside a competitive salary, here's what you can look forward to: Time off that works for you - 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days. Family & life milestones - Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support. Financial perks - Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities. Growth & recognition - Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500. Community & wellbeing - Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships. What next? Like what you see? Drop us your application and someone from our team will be in touch. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

Software Developer/AnalystApplyremote type: Hybridlocations: Nairobi, Kenya: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: JRThe International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.To ensure that we are effectively carrying out our mission, we have committed to implement outcome-driven and evidence-based programs, measure what we achieve, act on what we learn, and generate new and relevant evidence. We need to produce high-quality data that can inform decision-making while also meeting donor requirements. The Monitoring Evaluation Technology Accountability and Learning (METAL) Unit is responsible for global guidance, resources and coordination to ensure that staff across all our programs are equipped with the skills and tools they need to generate and manage the right data for programmatic decision-making across the IRC. IRC's M&E efforts rely heavily on technology platforms, and IRC's Measurement Strategic Plan calls for further investment in and commitment to technology for M&E. Over the coming 2-3 years, the Data and Analytics Team (which sits at the intersection of the METAL Unit and IT) will design, deliver and support a more comprehensive technology stack for M&E, ensuring Crisis Response, Recovery and Development (CRRD) program, technical and M&E staff have access to more comprehensive technology platforms to improve program delivery. Job Overview/Summary Focused on Program Data and Analytics technology support, the Software Developer-Analyst is a member of the team responsible for developing, implementing, and supporting IRC's global technology tools and platform for the organization and analysis of the data generated by these products. This includes CommCare, Microsoft PowerApps, Microsoft Power BI, and Microsoft SQL Server Azure based data warehouse. Working in partnership with staff at various levels and locations, the Software Developer Analyst performs a key role in analyzing, developing, and improving tools and processes contributing to the successful rollout of the Technology for Measurement products.Specific tasks include data platform development, support, configuration, technical assistance and issues routing, second line help desk support, and participation in setting standards for processes, data quality, security, and systems configurations. Major Responsibilities Software Development Work with the CRRD MEAL and Program teams and other stakeholders in requirements gathering and analysis to inform development or improvement of measurement technology products. Support the development and rollout of organization-wide dashboard products including Annual Statistics and Program Indicator Dashboards in close collaboration with the METAL Unit MEAL teams and sector subject-matter experts. Develop and improve Power Platform applications and other low-code/no-code data platforms to support program data within the IRC. Participate in the design, implementation, and operation of data quality processes as they apply to the technology for programs data products. Develop technical documentation of technology for program products such as user guides, setup manuals etc. for the implementation team and end users. Develop and maintain technology development standards and guidelines to inform best practices in technology for program products development. Ensure adherence to developed standards and guidelines as well as IRC-wide guidelines, standards, and processes, including information / data security policies. Provide technology training to business teams, deployment teams and end users on developed data products. Support standards for data protection, confidentiality and data security for the technology systems and collaborate with key teams in IT security and protection teams for guidance as needed. Review and analyze software requirements and convert these into estimated developer tasks. Any other duties as assigned by the supervisor. Data Analysis Work with the CRRD MEAL and program teams and other stakeholders to understand and document data analysis requirements and subsequently, Lead the design and development of DataMarts, multi-dimensional cubes and ad-hoc persistent tables to facilitate analysis and development of IRC global dashboards. Training of data analysts and other staff on the use of the BI DataMarts and multi-dimensional cubes to support development of Power BI dashboard using data stored in the IRC data lake house. Develop and maintain data and metadata definitions, documentation and versioning. Technology Support Provide Tier-2 and Tier-3 support emerging from Countries and Regional Technology support team for the measurement technology products rolled out. During piloting and rollout, provide training and hyper-support on measurement technology products in close collaboration with the regional technology teams. Systems analysis support of data engineering and architecture teams in converting business requirements into technology deliverables. Required Skills At least five years of experience working in technology domain to develop and rollout data platforms for programs - out of which, at least three years of experience developing, implementing, and supporting CommCare applications and Microsoft Power BI dashboards for large and complex programs. Experience in public sector programming, and M&E specific technology tools Ability to effectively communicate in English both in verbal (i.e., day-to-day discussions, team meetings) and written (requirements and design specifications) form, as well as an overall ability to be clear and concise in all communications. Strong analytic curiosity and innovative problem-solving skills using a system thinking approach. Demonstrable ability to work both independently and in a dynamic, cross-functional team structure. Demonstrable ability to establish and maintain working relationships across all departments and levels of the organization. Preferred Skills Develop, customize, automate and manage ETLs and other data integration tools including using azure integration services, data factory and SQL server Integration Services in accordance with the IRC data lake house design and architecture. Experience working with enterprise grade systems implemented in multiple departments and countries to collect, store, and visualize data specifically CommCare and PowerBI or similar. Advanced level experience of MS Excel including developing macros and consolidating data from multiple Excel spreadsheets. Experience working with Microsoft T-SQL, Azure SQL Server, Data Factory, SSIS/other ETL tools, data modeling and data factory and warehouse development. Experience providing support for enterprise-level platforms with significant numbers of users across global time zones and varying IT infrastructure. Strong experience with mobile data collection and/or case management using CommCare and the Microsoft Power Platform (PowerApps, Power Automate and Power Flow) Experience with enterprise data architectures, integration, and master data management Direct experience implementing programs or M&E in an international NGO context. Ability to speak, read and understand one other language including French, Spanish and/or Arabic is a strong advantage. This position has an end date of 31 May 2027. This is a hybrid position open to internals candidates based in countries where IRC operates who have the right to work in their location. Successful candidates will be hired on a local employment contract and according to local salary scale. This role is open to candidates located and with the right to work in the United Kingdom, and Kenya. Compensation: (£45,954 - £53,614). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Role PLM Windchill Developer(Application Maintenance and Support) Technology Windchill development, Java, JSP, XML, and Windchill APIs Location Stevenage, UK Business Unit IOT Compensation Competitive (including bonus) Job Summary We are seeking a skilled and motivated Windchill Developer to join our PLM team. The ideal candidate will have hands-on experience with PTC Windchill, including customization, configuration, and integration with enterprise systems. This role involves working closely with cross-functional teams to support and enhance PLM capabilities. Location & Security Requirements Candidates who have previously held Security Check (SC) Clearance or are eligible to obtain SC Clearance will be preferred. Candidate should be based within reasonable commuting distance of Stevenage, United Kingdom, or be willing to travel regularly to the Stevenage office/customer site as required. Key Responsibilities: Configure and customize Windchill PDMLink modules (Change Management, Document Management, BOM Management, etc.) Develop and maintain Windchill workflows, lifecycle templates, and business rules Integrate Windchill with ERP and other enterprise systems Troubleshoot and resolve issues related to Windchill performance, access, and data integrity Collaborate with business analysts and end-users to gather requirements and deliver solutions Required Skills: Strong experience in Windchill development and support and knowledge of Windchill modules and architecture Proficiency in Java, JSP, XML, and Windchill APIs Experience with Windchill Business Rules Framework (BRF) and Info Engine Good understanding of PLM concepts and product lifecycle processes Strong problem-solving and communication skills Preferred Skills: Experience with Windchill 13.x Exposure to Agile/Scrum methodologies Experience with DevOps tools and CI/CD pipelines Personal Skills High analytical skills A high degree of initiative, flexibility and adaptability High customer orientation Good team engaging skills Quality awareness Good verbal and written communication skills Transparency and Integrity About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer

We're looking for a Senior Detection Engineer to join our expanding Information Security team who thrives on innovation, loves working across disciplines, and brings new ideas to the team. This is your chance to take ownership, experiment, and grow into a role with the opportunity to make a real impact. This isn't your average SOC role. At Our Future Health, the "boring bits" of the SOC are outsourced, leaving you with the exciting, high impact work that shapes how we detect and respond to threats at scale. You'll collaborate closely with our inhouse Threat team and our outsourced SOC partner, building unique detection capabilities that go beyond just SIEM detections. Think KQL scripting, Microsoft Sentinel, Azure, Kubernetes, and cloud native log sources, all while applying MITRE frameworks and helping to configure and tune other core security controls like DLP to keep us ahead of the threat landscape. If you want to design detections that matter, and be part of something unique that is the first of it's kind at this scale, then this is the role for you. At Our Future Health, our mission is to transform the prevention,detectionand treatment of conditions such as dementia, cancer, diabetes, heart disease and stroke. We're looking for people to join us on our journey. If you're looking for a new challenge where you can contribute to helping future generations live in good health for longer, then we're keen to speak with you. What you'll be doing Developing new threat-led detections in collaboration with our threat teambased on both threat intelligenceand the results of threat hunts. Creating novel analytic methods and techniques for incident detection. Working with our MSP provided SOC tomaintainour detectioncatalogueand tune existing rules. Developing and tuning Data Loss Prevention, Insider RiskManagementand other types of security rules withinMicrosoft Purviewand other key security monitoring tools. Alongside our Head of Cyber Defence, supervising the MSP SOC to ensure a high-quality service is provided,detections and other types of engineering work are delivered to theappropriate standardand that the maturity (inc. efficiency) of our security monitoring is continually improving. Supporting the development ofautomated custom reports on security operational performance and broader security topics (using Sentinel workbooks). Collaborating with wider tech and security teams on theappropriatesecuritymonitoringfor our various systems, including cloud platforms, SaaS applications and inhouse developed systems. Documenting securityprocesses and security tool low-level design/configuration. Contributing to the development of security service delivery and operation documentation. Supporting the security engineers, threatanalystsand wider security team with their various responsibilities, including achieving andmaintainingISO 27001 certification andanything that involves KQL. What you won't be doing Working in a siloed environment with no freedom to make decisions. Working in a place where you can't see the impact your expertise makes. To succeed in this role you will be able to demonstrate some of the following skills and experience: Highly proficient in writing KQL and ideallysome level ofproficiencyinPythonand Terraform. Significant hands on experience with Microsoft Sentinel. Experience with Microsoft's Defender suite, in particular Defender for Endpoints and Defender for O365. Experience with Microsoft Entra ID (previously AAD), including the Identity Governance capabilities. Experience withMicrosoft Purview tooling, in particular MPIP and Purview Data Loss Prevention. Experience with cloud-native logging(in particular Azureand Kubernetes). Experience of an 'everything-as-code',or at least a 'detection-as-code'approach, including CI/CD pipelines. Exposure to working with/inside an MSP SOC. Exposure to Agile working. Knowledge of attacker Tactics, Techniques and Procedures (TTPs). Knowledge of statistics, datascienceand AI/ML,in particular whenapplied to cyber security. Knowledge ofISO 27001. Desire to be part of a small fast paced team. Relevant certifications, such as: Microsoft certifications (MS-500, AZ-500, SC-200, SC-300, SC-400), CompTIA Security+, GIAC Security Operations Certified (GSOC), Cloud Security Alliance CCSK. Salary from £65,000 per annum. Generous Pension Scheme - We invest in your future with employer contributions of up to 12%. 30 Days Holiday + Bank Holidays - Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you. Enhanced Parental Leave - Supporting you during life's biggest moments. Cycle to Work Scheme - Save 25-39% on a new bike and accessories through salary sacrifice. Home & Tech Savings - Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice £1,000 Employee Referral Bonus - Know someone amazing? Get rewarded for bringing them on board! Wellbeing Support - Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family. A Great Place to Work - We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements. Join us - let'sprevent disease together. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at

Job Description Job Purpose ICE Data Services, a subsidiary of Intercontinental Exchange (ICE), offers an exciting opportunity for a Desktop Specialist to join a high-performing team focused on delivering technical product expertise, supporting client adoption, and driving revenue growth across the Energy and Commodities markets. This role plays a key part in supporting and expanding the ICE Connect product suite, acting as a technical subject-matter expert who helps clients and prospects understand how ICE technology enhances trading workflows across front, middle, and back-office functions. The ICE Connect suite includes ICE Chat, QuoteBoard, ICE Options Analytics, WebICE, ICE Mobile, and the ICE Connect Desktop. The successful candidate will be a self-motivated, client-facing professional with strong technical aptitude, a solid understanding of market data and trading environments, and a desire to develop deep product and market expertise. You will thrive in a dynamic, fast-paced environment that blends technical problem-solving with client engagement, and you will contribute both individually and as part of a collaborative team. Responsibilities Develop deep product, technical, and market expertise across commodities and energy markets to effectively demonstrate, configure, and position ICE Desktop & Web Platforms to clients Provide technical subject-matter expertise to clients and internal stakeholders, including platform configuration, workflow design, troubleshooting, and integration support Support the growth and adoption of the ICE Desktop & Web Platforms suite (including ICE Chat, ICE Connect Desktop, QuoteBoard, WebICE, ICE Options Analytics, and ICE Mobile) across an assigned territory and/or client base Design and demonstrate technical workflows and integrations across the desktop product suite - leveraging APIs, data integrations, and client systems - to deliver measurable value within trading, analytics, and risk environments Build and maintain strong client relationships through regular engagement, including training sessions, on-site floor walks, and virtual meetings Support the development and rollout of new product initiatives, acting as a subject matter expert and key point of contact for priority markets and products. Investigate and resolve client-facing technical issues across the desktop platforms, partnering closely with Sales, Product, and cross-functional teams across the enterprise to drive timely root-cause resolution Collaborate closely with Sales teams on pre- and post-sales activities to support revenue generation and client retention Identify and generate new business opportunities through proactive client engagement and daily activity Lead and support client onboarding, deployments, and user setup processes Act as a liaison between clients, Sales, and Product Management, sharing market feedback, competitive insights, and product enhancement requests Build bespoke client solutions and workflow enhancements using Excel, Python, APIs, and emerging AI-enabled tooling to streamline trader and analyst workflows Continuously build expertise in the commodities and energy markets - including the products traded on ICE and underlying market structure - to position ICE solutions credibly within client workflows Knowledge & Experience Bachelor's degree or equivalent professional experience Strong communication and interpersonal skills, with the ability to engage effectively across technical and commercial audiences Good understanding of trading environments, market data, and associated technologies, with an interest in commodities and energy markets Proficiency in Microsoft Office, including Outlook and Excel Familiarity with Salesforce, instant messaging platforms, and desktop trading / market data systems Highly organised, proactive, and able to manage multiple priorities in a fast-paced environment Strong technical aptitude and intellectual curiosity, with the ability to learn complex products, workflows, and APIs quickly and translate them into client value Demonstrated ability to learn new markets - particularly commodities and energy - and translate market context into meaningful client conversations Preferred Knowledge & Experience Knowledge of capital markets, with emphasis on commodities, energy, and exchange-traded and/or OTC derivatives Exposure to the trade lifecycle across front-to-back office processes Strong Excel capability, including advanced functions, VBA, or automation Experience with Python and/or API integrations for workflow automation, data analysis, and client solution-building Familiarity with AI and machine-learning concepts and their application to trading workflows, market data analysis, and productivity tooling Familiarity with cloud-delivered platforms and modern web-based trading and data applications Working understanding of enterprise connectivity concepts relevant to desktop and market-data deployments (e.g., firewalls, proxies, latency, and entitlements) Candidate Profile Self-driven, results-oriented, and motivated by achieving targets and delivering technical excellence to clients Comfortable operating in a client-facing, commercially focused role Able to balance technical detail with clear, value-driven communication Team-oriented, with a collaborative mindset and willingness to contribute to broader success