Orveon is a new kind of beauty company on a powerful mission: to change the way the world thinks about beauty. We dare to do things differently - pushing boundaries with purpose, inspiring creativity, and moving with intention in everything we do. We are a collective of three premium and prestige beauty brands: bareMinerals, BUXOM, and Laura Mercier. With offices in New York, London, and Columbus, we combine the energy of an entrepreneurial spirit with the scale and ambition to change the way the world thinks about beauty. Our culture is built on our IMPACT values - Innovative, Motivated, Passionate, Accountable, Collaborative, and Thoughtful. These aren't just words; they define how we show up for each other, for our brands, and for the world around us. We gain strength from our differences and believe that progress happens when we move as one. We are proud to offer a hybrid work model to support the work-life balance of our teams, and we are committed to fostering an inclusive, agile environment where everyone can thrive. About the Role We are looking for a detail-driven and commercially minded Ecommerce Merchandiser to deliver a seamless, best-in-class online experience across the bareMinerals and Laura Mercier websites in UK & EU markets. Working closely with Brand Marketing, Creative, and Digital teams, you will use data-led insights to drive decisions, optimise the customer journey, and continuously improve onsite performance across international storefronts. A proactive mindset, sharp eye for detail, and passion for digital and beauty trends are essential. Main Responsibilities International Trading & Site Management Support day-to-day management and optimisation of ecommerce activity across UK and EU markets (IE, DE, FR, NL) ensuring updates are implemented accurately, on time, and to brand standard. Monitor key trading metrics; conversion rate, AOV, revenue growth, and retention, flagging opportunities and risks to the wider team. Own the trading calendar and content strategy, assisting in the planning and execution of campaigns, product launches, and sale events that deliver seamless, commercially effective customer journeys. Coordinate localisation updates across international storefronts, including language, merchandising, promotions, and CX improvements tailored to each market. Partner with the CRM & Loyalty Manager to align email communications with onsite experiences. Own visual merchandising of homepages, category pages, and PDPs - optimising layout, product sequencing, and content to support trading priorities and seasonal strategies across all markets. Manage product setup in Shopify for new launches and existing updates, including imagery, product information, and offers. Maintain CMS content across all pages to always ensure accuracy and consistency with brand presentation on US storefronts. Partner with Product Marketing and Creative teams to execute NPD launches on site - coordinating copy, imagery, and assets to deliver to brand standard across all markets. Support the rollout of new pages, templates, and promotional content, and maintain app integrations to keep tagging and flows up to date. Proactively identify onsite opportunities and drive testing initiatives across merchandising and conversion optimisation, ensuring the site continuously delivers on agreed KPIs. Enhance discoverability through SEO best practices; adapt and upload blog content to UK/EU sites to support search performance and customer education. Identify and resolve website issues swiftly - broken links, missing images, inaccurate content - and leverage AI tools to improve the efficiency of content management processes. Reporting & Cross-Functional Collaboration Build and maintain weekly and monthly reporting across international performance metrics; sales, conversion, content, and onsite behaviour, feeding insights into business reviews and commercial decision-making. Monitor competitor activity and international trends, reporting emerging opportunities within key growth markets. Collaborate across Trading, Marketing, Creative, and Operations teams to ensure all site activity aligns with the wider commercial calendar; liaise with Brand Marketing team on content and brand-led initiatives. Qualifications Minimum 2 years' experience in an Ecommerce, digital merchandising, or online trading role, ideally within DTC beauty or retail, with multi-market exposure. Proficiency with Shopify (product setup, collections, content); CMS/PIM platform experience essential. Strong analytical mindset with working knowledge of Google Analytics. Understanding of SEO best practices across product pages, category pages, and blog content. Attention to detail and ability to manage high content volumes accurately across markets under tight deadlines. Proactive, commercially minded, and highly organised - able to prioritise competing workstreams and see ideas through to delivery in a fast-paced environment. Strong collaborator with excellent interpersonal skills; educated to degree level or equivalent What Orveon Offers You You are a creator of Orveon's success and your own. This is a rare opportunity to share your voice, accelerate your career, drive innovation and fostering growth. We're a human sized company so your work will have a big impact on the organization. We invest in the well-being of our Orveoners - both personally and professionally and provide tailored benefits to support all of you, such as: "Hybrid First" Model - 3 days per week in office, balancing virtual and face-to-face interactions. "Work From Anywhere" - Freedom to work six (6) weeks annually from the location of your choice. Complimentary Products - Free and discounted products on new releases and fan-favorites. Professional Development - Exposure to senior leadership, learning and development programs, and career advancement opportunities. Community Engagement - Volunteer opportunities in the communities in which we live and work. Opportunities and Accommodations - Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. Find out more on our careers page. Equal Opportunities and Accommodations Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a collective, unifies our shared commitment to "changing beauty for the better". Therefore, all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a more robust and creative work environment. BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Orveon Global Recruiters/HR. Please confirm that the person you are working with has email address. Additionally, Orveon Global does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit the Orveon Global Careers Site at to verify the posting and apply through our secure online portal.
26/07/2026
Full time
Orveon is a new kind of beauty company on a powerful mission: to change the way the world thinks about beauty. We dare to do things differently - pushing boundaries with purpose, inspiring creativity, and moving with intention in everything we do. We are a collective of three premium and prestige beauty brands: bareMinerals, BUXOM, and Laura Mercier. With offices in New York, London, and Columbus, we combine the energy of an entrepreneurial spirit with the scale and ambition to change the way the world thinks about beauty. Our culture is built on our IMPACT values - Innovative, Motivated, Passionate, Accountable, Collaborative, and Thoughtful. These aren't just words; they define how we show up for each other, for our brands, and for the world around us. We gain strength from our differences and believe that progress happens when we move as one. We are proud to offer a hybrid work model to support the work-life balance of our teams, and we are committed to fostering an inclusive, agile environment where everyone can thrive. About the Role We are looking for a detail-driven and commercially minded Ecommerce Merchandiser to deliver a seamless, best-in-class online experience across the bareMinerals and Laura Mercier websites in UK & EU markets. Working closely with Brand Marketing, Creative, and Digital teams, you will use data-led insights to drive decisions, optimise the customer journey, and continuously improve onsite performance across international storefronts. A proactive mindset, sharp eye for detail, and passion for digital and beauty trends are essential. Main Responsibilities International Trading & Site Management Support day-to-day management and optimisation of ecommerce activity across UK and EU markets (IE, DE, FR, NL) ensuring updates are implemented accurately, on time, and to brand standard. Monitor key trading metrics; conversion rate, AOV, revenue growth, and retention, flagging opportunities and risks to the wider team. Own the trading calendar and content strategy, assisting in the planning and execution of campaigns, product launches, and sale events that deliver seamless, commercially effective customer journeys. Coordinate localisation updates across international storefronts, including language, merchandising, promotions, and CX improvements tailored to each market. Partner with the CRM & Loyalty Manager to align email communications with onsite experiences. Own visual merchandising of homepages, category pages, and PDPs - optimising layout, product sequencing, and content to support trading priorities and seasonal strategies across all markets. Manage product setup in Shopify for new launches and existing updates, including imagery, product information, and offers. Maintain CMS content across all pages to always ensure accuracy and consistency with brand presentation on US storefronts. Partner with Product Marketing and Creative teams to execute NPD launches on site - coordinating copy, imagery, and assets to deliver to brand standard across all markets. Support the rollout of new pages, templates, and promotional content, and maintain app integrations to keep tagging and flows up to date. Proactively identify onsite opportunities and drive testing initiatives across merchandising and conversion optimisation, ensuring the site continuously delivers on agreed KPIs. Enhance discoverability through SEO best practices; adapt and upload blog content to UK/EU sites to support search performance and customer education. Identify and resolve website issues swiftly - broken links, missing images, inaccurate content - and leverage AI tools to improve the efficiency of content management processes. Reporting & Cross-Functional Collaboration Build and maintain weekly and monthly reporting across international performance metrics; sales, conversion, content, and onsite behaviour, feeding insights into business reviews and commercial decision-making. Monitor competitor activity and international trends, reporting emerging opportunities within key growth markets. Collaborate across Trading, Marketing, Creative, and Operations teams to ensure all site activity aligns with the wider commercial calendar; liaise with Brand Marketing team on content and brand-led initiatives. Qualifications Minimum 2 years' experience in an Ecommerce, digital merchandising, or online trading role, ideally within DTC beauty or retail, with multi-market exposure. Proficiency with Shopify (product setup, collections, content); CMS/PIM platform experience essential. Strong analytical mindset with working knowledge of Google Analytics. Understanding of SEO best practices across product pages, category pages, and blog content. Attention to detail and ability to manage high content volumes accurately across markets under tight deadlines. Proactive, commercially minded, and highly organised - able to prioritise competing workstreams and see ideas through to delivery in a fast-paced environment. Strong collaborator with excellent interpersonal skills; educated to degree level or equivalent What Orveon Offers You You are a creator of Orveon's success and your own. This is a rare opportunity to share your voice, accelerate your career, drive innovation and fostering growth. We're a human sized company so your work will have a big impact on the organization. We invest in the well-being of our Orveoners - both personally and professionally and provide tailored benefits to support all of you, such as: "Hybrid First" Model - 3 days per week in office, balancing virtual and face-to-face interactions. "Work From Anywhere" - Freedom to work six (6) weeks annually from the location of your choice. Complimentary Products - Free and discounted products on new releases and fan-favorites. Professional Development - Exposure to senior leadership, learning and development programs, and career advancement opportunities. Community Engagement - Volunteer opportunities in the communities in which we live and work. Opportunities and Accommodations - Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. Find out more on our careers page. Equal Opportunities and Accommodations Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a collective, unifies our shared commitment to "changing beauty for the better". Therefore, all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a more robust and creative work environment. BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Orveon Global Recruiters/HR. Please confirm that the person you are working with has email address. Additionally, Orveon Global does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit the Orveon Global Careers Site at to verify the posting and apply through our secure online portal.
At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, as we continue our exciting expansion across the UK, we're looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world's most dynamic retail markets. If you thrive in a fast-paced environment and love bringing ideas to life through impactful campaigns, this is your moment. The Opportunity This is an exciting opportunity to join SEPHORA UK as an E-commerce Optimisation Specialist, playing a key role in our innovative Marketing & E-commerce Team. This dynamic role is pivotal in delivering our Site Merchandising, Search and Personalisation strategy to drive performance, enhance customer experience, and unlock the full potential of our omni-channel presence. As an integral part of the team, you'll work closely with cross-functional partners and cutting-edge tools like Dynamic Yield, Fredhopper, and Algolia to consistently support with day-to-day site operations governed by the trading calendar, as well as play a supporting role in web and app innovation. What you'll be doing Lead the Site Merchandising and Search strategy year-round, with a dedicated focus in peak periods. Train and guide supporting team members to deliver strong commercial merchandising in line with business priorities. Support the trading calendar's key promotion, brand and product launches through merchandising and messaging, applying personalisation where relevant. Utilise merchandising tools to deliver optimisation across product listings, search results, and cross-sell areas. Regularly review dashboards and support with innovation in reporting, to understand impact on key business objectives. Track performance KPIs and identify areas of opportunity. Act as a key liaison with Fredhopper and other partners, maintaining strong relationships to drive innovation and stay ahead of industry trends. Support delivery of A/B testing and personalisation initiatives, alongside the Senior Optimisation and Personalisation Manager and Technical Optimisation Specialist. What you'll bring You're a motivated, technically minded professional who thrives in a fast-paced, collaborative environment. You'll bring a passion for E-commerce, a deep understanding of site merchandising, and the ability to drive meaningful results. You will also bring Proven E-commerce experience, with expertise in site merchandising, A/B testing, and personalisation. Direct experience with Dynamic Yield and/or Fredhopper is preferred. Technical proficiency, including the ability to adapt quickly to new tools. Exceptional attention to detail, with a strong focus on quality and accuracy. The ability to manage competing priorities and deliver high-quality work in a fast-paced environment. Exceptional organisational and project management skills, with the ability to juggle multiple priorities and meet deadlines. Strong analytical skills with experience in E-commerce analytics tools and the ability to extract actionable insights. Commercial and results-driven mindset with a focus on profitability and performance. Excellent communication skills to collaborate cross-functionally and manage both internal and external stakeholders effectively. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value and our benefits reflect that. Here's what you can look forward to: Private Healthcare, Life Assurance and Private Pension from day one. Competitive pay that grows with you, including annual salary reviews. A generous employee discount across the world's best beauty brands. A paid day off on your birthday. Access to a wellbeing and perks platform. LVMH Heart Fund support. Generous holiday allowance, with the option to buy more. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. We welcome applications from all suitably qualified candidates. Please note that we are unable to provide visa sponsorship for this role, so applicants must have the right to work in the UK at the start of employment and will be asked to provide relevant evidence.
26/07/2026
Full time
At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, as we continue our exciting expansion across the UK, we're looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world's most dynamic retail markets. If you thrive in a fast-paced environment and love bringing ideas to life through impactful campaigns, this is your moment. The Opportunity This is an exciting opportunity to join SEPHORA UK as an E-commerce Optimisation Specialist, playing a key role in our innovative Marketing & E-commerce Team. This dynamic role is pivotal in delivering our Site Merchandising, Search and Personalisation strategy to drive performance, enhance customer experience, and unlock the full potential of our omni-channel presence. As an integral part of the team, you'll work closely with cross-functional partners and cutting-edge tools like Dynamic Yield, Fredhopper, and Algolia to consistently support with day-to-day site operations governed by the trading calendar, as well as play a supporting role in web and app innovation. What you'll be doing Lead the Site Merchandising and Search strategy year-round, with a dedicated focus in peak periods. Train and guide supporting team members to deliver strong commercial merchandising in line with business priorities. Support the trading calendar's key promotion, brand and product launches through merchandising and messaging, applying personalisation where relevant. Utilise merchandising tools to deliver optimisation across product listings, search results, and cross-sell areas. Regularly review dashboards and support with innovation in reporting, to understand impact on key business objectives. Track performance KPIs and identify areas of opportunity. Act as a key liaison with Fredhopper and other partners, maintaining strong relationships to drive innovation and stay ahead of industry trends. Support delivery of A/B testing and personalisation initiatives, alongside the Senior Optimisation and Personalisation Manager and Technical Optimisation Specialist. What you'll bring You're a motivated, technically minded professional who thrives in a fast-paced, collaborative environment. You'll bring a passion for E-commerce, a deep understanding of site merchandising, and the ability to drive meaningful results. You will also bring Proven E-commerce experience, with expertise in site merchandising, A/B testing, and personalisation. Direct experience with Dynamic Yield and/or Fredhopper is preferred. Technical proficiency, including the ability to adapt quickly to new tools. Exceptional attention to detail, with a strong focus on quality and accuracy. The ability to manage competing priorities and deliver high-quality work in a fast-paced environment. Exceptional organisational and project management skills, with the ability to juggle multiple priorities and meet deadlines. Strong analytical skills with experience in E-commerce analytics tools and the ability to extract actionable insights. Commercial and results-driven mindset with a focus on profitability and performance. Excellent communication skills to collaborate cross-functionally and manage both internal and external stakeholders effectively. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value and our benefits reflect that. Here's what you can look forward to: Private Healthcare, Life Assurance and Private Pension from day one. Competitive pay that grows with you, including annual salary reviews. A generous employee discount across the world's best beauty brands. A paid day off on your birthday. Access to a wellbeing and perks platform. LVMH Heart Fund support. Generous holiday allowance, with the option to buy more. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. We welcome applications from all suitably qualified candidates. Please note that we are unable to provide visa sponsorship for this role, so applicants must have the right to work in the UK at the start of employment and will be asked to provide relevant evidence.
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Posted Wednesday 1 July 2026 at 00:00 Expires Tuesday 1 September 2026 at 23:59 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview Working with the Head of Trading, this role will drive activities to ensure we achieve Revenue, Profit and EBIT targets for our Digital business. The role will work with Buying & Merchandising & Digital Marketing functions to appropriately plan & deliver the activity. Responsibilities Working with the Trade Lead & Commercial Finance Teams to Plan market targets & phasing. Responsible for the digital trading calendar for the market. Own & drive the key projects and enhancements for the market website & app channels. Be aware of what competitors are doing, looking for new trends and developments. Create the weekly trading summary and daily progress updates. Review previous week's performance and propose and agree actions for the week. Review daily sales identifying areas of weakness, proposing and taking action to increase sales and ensuring optimal stock availability at all times. Tracking, reporting and recommending solutions for slow sellers. Suggesting markdown and promotional events in line with brand strategy and tracking performance and reporting on successes and missed opportunities. Propose stories and sign off products selected by the Merchandisers to feature on mailers. Propose features and sign off products selected by Merchandiser to promote on the site. Review stores best sellers to promote the best of the stores lines. Refine and optimise merchandising activity by analysing traffic and sales data to improve overall effectiveness across categories. Build strong relationships with colleagues across Digital Marketing, Retail and Marketing teams. Develop & train the trading exec and their weekly workload. Manage the relationship with Operational teams to ensure local warehouse fulfilment is maximised. Manage the relationship with Customer Care to improve the customer experience. Role objectives and KPI's Assist the Digital Trading Head to deliver agreed sales targets Own the coordination of all channel and digital teams to effectively execute launches & Campaigns. Build upon existing strong relationships with various digital teams Responsible for delivering the JD Digital P&L Strong Analytical skill set and confident working across a range of analytical platforms Skills and Experience Experience managing a business P&L . Confident working with large datasets and reporting tools (eg Excel, Power Bi, Google Analytics, etc). Experience working with within a Trading function. A good understanding of other areas of an ecommerce business including Merchandising, Content, performance marketing and Customer Logistics. Able to develop and upskill more junior members of the team. Commercial brand awareness . Exceptional interpersonal skills and good team player. Forecasting. Trading Calendar. Profit & loss Understanding. Launch Management. Cross function coordination. Managing a Team. Team Training and Roles. Building Blocks. Good Analysis Skills We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom
26/07/2026
Full time
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Posted Wednesday 1 July 2026 at 00:00 Expires Tuesday 1 September 2026 at 23:59 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview Working with the Head of Trading, this role will drive activities to ensure we achieve Revenue, Profit and EBIT targets for our Digital business. The role will work with Buying & Merchandising & Digital Marketing functions to appropriately plan & deliver the activity. Responsibilities Working with the Trade Lead & Commercial Finance Teams to Plan market targets & phasing. Responsible for the digital trading calendar for the market. Own & drive the key projects and enhancements for the market website & app channels. Be aware of what competitors are doing, looking for new trends and developments. Create the weekly trading summary and daily progress updates. Review previous week's performance and propose and agree actions for the week. Review daily sales identifying areas of weakness, proposing and taking action to increase sales and ensuring optimal stock availability at all times. Tracking, reporting and recommending solutions for slow sellers. Suggesting markdown and promotional events in line with brand strategy and tracking performance and reporting on successes and missed opportunities. Propose stories and sign off products selected by the Merchandisers to feature on mailers. Propose features and sign off products selected by Merchandiser to promote on the site. Review stores best sellers to promote the best of the stores lines. Refine and optimise merchandising activity by analysing traffic and sales data to improve overall effectiveness across categories. Build strong relationships with colleagues across Digital Marketing, Retail and Marketing teams. Develop & train the trading exec and their weekly workload. Manage the relationship with Operational teams to ensure local warehouse fulfilment is maximised. Manage the relationship with Customer Care to improve the customer experience. Role objectives and KPI's Assist the Digital Trading Head to deliver agreed sales targets Own the coordination of all channel and digital teams to effectively execute launches & Campaigns. Build upon existing strong relationships with various digital teams Responsible for delivering the JD Digital P&L Strong Analytical skill set and confident working across a range of analytical platforms Skills and Experience Experience managing a business P&L . Confident working with large datasets and reporting tools (eg Excel, Power Bi, Google Analytics, etc). Experience working with within a Trading function. A good understanding of other areas of an ecommerce business including Merchandising, Content, performance marketing and Customer Logistics. Able to develop and upskill more junior members of the team. Commercial brand awareness . Exceptional interpersonal skills and good team player. Forecasting. Trading Calendar. Profit & loss Understanding. Launch Management. Cross function coordination. Managing a Team. Team Training and Roles. Building Blocks. Good Analysis Skills We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom
Chemist4U is one of the UK's largest online pharmacies, making medicines, expert advice, and everyday health essentials easier to access than ever. With a fast-growing, innovative team, we deliver trusted pharmacy care straight to our customers' doors. Join us and be part of a company that's transforming healthcare and making a real difference every day. Our purpose Making medication and care faster, simpler and safer so people stay well for longer. Our mission Empower everyone to take control of their health by providing world class technology and pharmacy services. Our values Collaboration Integrity Positivity Growth Customer centricity We simplify processes and medication management by leveraging cutting-edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle-free healthcare so our customers can focus on their well-being. About the role Reporting to: Head of Commerce Job type: Permanent Salary: Competitive Working Pattern & Hours: Monday-Friday, 37.5 hours per week Location: We offer flexible hybrid working, with the opportunity to be based from either our London (SE1) or Lancashire (WN8) office. You'll be expected to attend the office at least three days per week This is an exciting time to join Chemist4U. As we continue to grow, we're expanding our Marketing team and looking for talented Ecommerce Managers to play a key role in driving online performance and shaping our future success. This role is responsible for P&L ownership at site level, driving online revenue, margin and conversion performance through effective trading, merchandising, pricing, promotions and on site optimisation. The Ecommerce Manager works closely with the Acquisition, Retention and Brand teams, who provide specialist support, while retaining accountability for site level results. Key Responsibilities We are looking for commercially focused Ecommerce Trading Managers to drive online performance, optimise the customer journey, and deliver profitable growth. Working cross-functionally with Brand, Product, Merchandising and Finance teams, you will use data and customer insights to lead trading activity, maximise revenue opportunities, and enhance the on-site experience. As Ecommerce Manager, you will be responsible for the following key areas: Own P&L performance per site, with accountability for online revenue, gross margin and contribution. Lead the trading calendar, planning promotions and ensuring alignment with commercial targets. Monitor performance daily, weekly and monthly, identifying risks and opportunities and taking corrective action. Work closely with Brand and Product teams to ensure positioning, messaging and content are aligned. Plan, execute and evaluate promotional activity, ensuring offers support revenue targets without eroding long term value. Partner with Finance and Commercial teams to assess promotional ROI and margin impact. Use behavioural insight and analytics tools to continuously improve the customer journey and reduce friction. Translate data into clear actions, prioritising initiatives that drive measurable commercial impact. Support the development and execution of on site merchandising and product curation, helping ensure the right products and collections are visible at the right time. Work closely with the Merchandising team to optimise product placement, category structure and navigation. Use performance insight to recommend improvements to product visibility, bundling, cross sell, upsell and on site journeys. Support the implementation of pricing and promotional strategies, working closely with the Head of Ecommerce. Ensure promotional mechanics are clearly communicated on site and aligned with wider marketing activity. About You We're looking for Ecommerce Managers who are commercially minded, data-driven and passionate about delivering results. You will possess the following attributes: You're a problem solver who enjoys owning performance end to end Comfortable managing multiple stakeholders, you can balance competing priorities across marketing, brand, product and operations Highly data driven, you are confident interrogating performance metrics and turning insight into action Organised and structured, you bring strong project management skills to fast moving environments You are comfortable working at pace, making decisions and taking accountability for outcomes Collaborative by nature, you work effectively with specialist teams while retaining clear ownership Excellent knowledge of the marketing channels like PPC, SEO, CRM and Social and how and where they can impact the funnel. Qualifications & Experience We're looking for Ecommerce Managers with the following skills and experience: Minimum 4 years' experience in ecommerce, digital marketing or online trading roles. Proven track record of driving online revenue growth within a D2C or ecommerce environment. Strong understanding of SEO and SEM, and how acquisition activity feeds into on site performance. Strong understanding of UX/UI principles, customer journey optimisation and design best practice. Demonstrable experience working with PPC, SEO, email marketing and social media advertising teams. Strong analytical capability, with experience tracking and optimising KPIs such as CR, AOV, CAC and basket abandonment. Experience using analytics platforms such as Google Analytics (GA4) or equivalent; professional certification is desirable. Comfortable working with ecommerce platforms (e.g. Shopify, Magento or similar) and related tooling. Company Benefits Working with an NHS-focused organisation means doing work that truly matters, every day, you'll help make a real, positive impact on the lives of patients across the UK and Ireland. And that's just the start. We also offer: •Discounted gym membership •Funded training •Enhanced Maternity & Paternity •30 days' annual leave, including Christmas Day, Boxing Day, and New Year's Day, with all other bank holidays flexible to take at your convenience •Health & Wellbeing benefits •Free electric car chargers on site •Staff discount •Sick Pay Scheme •Blue light card membership is available •Free seasonal flu vaccination •Regular social events. We'd love to hear from you, so please apply as soon as possible. The role is open until Friday 31st July 2026, but may close earlier if we receive a high number of applications. We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, such as support with your application, interview arrangements, or assessment, please let us know, and we will be happy to help. You can email At Chemist4U (Innox Trading Ltd), we take your privacy seriously. Any personal data you provide during the application process will be used solely for assessing your suitability for the role, communicating with you, and completing necessary recruitment checks. We only share your information with internal hiring teams and trusted third-party partners involved in the recruitment process. Your data will be retained for up to 12 months, unless you ask us to delete it sooner or provide consent for us to keep it on file longer. For more information about how we handle candidate data or to exercise your rights, please contact Proven track record of driving online revenue growth within a D2C or ecommerce environment.
26/07/2026
Full time
Chemist4U is one of the UK's largest online pharmacies, making medicines, expert advice, and everyday health essentials easier to access than ever. With a fast-growing, innovative team, we deliver trusted pharmacy care straight to our customers' doors. Join us and be part of a company that's transforming healthcare and making a real difference every day. Our purpose Making medication and care faster, simpler and safer so people stay well for longer. Our mission Empower everyone to take control of their health by providing world class technology and pharmacy services. Our values Collaboration Integrity Positivity Growth Customer centricity We simplify processes and medication management by leveraging cutting-edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle-free healthcare so our customers can focus on their well-being. About the role Reporting to: Head of Commerce Job type: Permanent Salary: Competitive Working Pattern & Hours: Monday-Friday, 37.5 hours per week Location: We offer flexible hybrid working, with the opportunity to be based from either our London (SE1) or Lancashire (WN8) office. You'll be expected to attend the office at least three days per week This is an exciting time to join Chemist4U. As we continue to grow, we're expanding our Marketing team and looking for talented Ecommerce Managers to play a key role in driving online performance and shaping our future success. This role is responsible for P&L ownership at site level, driving online revenue, margin and conversion performance through effective trading, merchandising, pricing, promotions and on site optimisation. The Ecommerce Manager works closely with the Acquisition, Retention and Brand teams, who provide specialist support, while retaining accountability for site level results. Key Responsibilities We are looking for commercially focused Ecommerce Trading Managers to drive online performance, optimise the customer journey, and deliver profitable growth. Working cross-functionally with Brand, Product, Merchandising and Finance teams, you will use data and customer insights to lead trading activity, maximise revenue opportunities, and enhance the on-site experience. As Ecommerce Manager, you will be responsible for the following key areas: Own P&L performance per site, with accountability for online revenue, gross margin and contribution. Lead the trading calendar, planning promotions and ensuring alignment with commercial targets. Monitor performance daily, weekly and monthly, identifying risks and opportunities and taking corrective action. Work closely with Brand and Product teams to ensure positioning, messaging and content are aligned. Plan, execute and evaluate promotional activity, ensuring offers support revenue targets without eroding long term value. Partner with Finance and Commercial teams to assess promotional ROI and margin impact. Use behavioural insight and analytics tools to continuously improve the customer journey and reduce friction. Translate data into clear actions, prioritising initiatives that drive measurable commercial impact. Support the development and execution of on site merchandising and product curation, helping ensure the right products and collections are visible at the right time. Work closely with the Merchandising team to optimise product placement, category structure and navigation. Use performance insight to recommend improvements to product visibility, bundling, cross sell, upsell and on site journeys. Support the implementation of pricing and promotional strategies, working closely with the Head of Ecommerce. Ensure promotional mechanics are clearly communicated on site and aligned with wider marketing activity. About You We're looking for Ecommerce Managers who are commercially minded, data-driven and passionate about delivering results. You will possess the following attributes: You're a problem solver who enjoys owning performance end to end Comfortable managing multiple stakeholders, you can balance competing priorities across marketing, brand, product and operations Highly data driven, you are confident interrogating performance metrics and turning insight into action Organised and structured, you bring strong project management skills to fast moving environments You are comfortable working at pace, making decisions and taking accountability for outcomes Collaborative by nature, you work effectively with specialist teams while retaining clear ownership Excellent knowledge of the marketing channels like PPC, SEO, CRM and Social and how and where they can impact the funnel. Qualifications & Experience We're looking for Ecommerce Managers with the following skills and experience: Minimum 4 years' experience in ecommerce, digital marketing or online trading roles. Proven track record of driving online revenue growth within a D2C or ecommerce environment. Strong understanding of SEO and SEM, and how acquisition activity feeds into on site performance. Strong understanding of UX/UI principles, customer journey optimisation and design best practice. Demonstrable experience working with PPC, SEO, email marketing and social media advertising teams. Strong analytical capability, with experience tracking and optimising KPIs such as CR, AOV, CAC and basket abandonment. Experience using analytics platforms such as Google Analytics (GA4) or equivalent; professional certification is desirable. Comfortable working with ecommerce platforms (e.g. Shopify, Magento or similar) and related tooling. Company Benefits Working with an NHS-focused organisation means doing work that truly matters, every day, you'll help make a real, positive impact on the lives of patients across the UK and Ireland. And that's just the start. We also offer: •Discounted gym membership •Funded training •Enhanced Maternity & Paternity •30 days' annual leave, including Christmas Day, Boxing Day, and New Year's Day, with all other bank holidays flexible to take at your convenience •Health & Wellbeing benefits •Free electric car chargers on site •Staff discount •Sick Pay Scheme •Blue light card membership is available •Free seasonal flu vaccination •Regular social events. We'd love to hear from you, so please apply as soon as possible. The role is open until Friday 31st July 2026, but may close earlier if we receive a high number of applications. We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, such as support with your application, interview arrangements, or assessment, please let us know, and we will be happy to help. You can email At Chemist4U (Innox Trading Ltd), we take your privacy seriously. Any personal data you provide during the application process will be used solely for assessing your suitability for the role, communicating with you, and completing necessary recruitment checks. We only share your information with internal hiring teams and trusted third-party partners involved in the recruitment process. Your data will be retained for up to 12 months, unless you ask us to delete it sooner or provide consent for us to keep it on file longer. For more information about how we handle candidate data or to exercise your rights, please contact Proven track record of driving online revenue growth within a D2C or ecommerce environment.
Chemist4U is one of the UK's largest online pharmacies, making medicines, expert advice, and everyday health essentials easier to access than ever. With a fast-growing, innovative team, we deliver trusted pharmacy care straight to our customers' doors. Join us and be part of a company that's transforming healthcare and making a real difference every day. Our purpose Making medication and care faster, simpler and safer so people stay well for longer. Our mission Empower everyone to take control of their health by providing world class technology and pharmacy services. Our values Collaboration Integrity Positivity Growth Customer centricity We simplify processes and medication management by leveraging cutting-edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle-free healthcare so our customers can focus on their well-being. About the role Reporting to: Head of Commerce Job type: Permanent Salary: Competitive Working Pattern & Hours: Monday-Friday, 37.5 hours per week Location: We offer flexible hybrid working, with the opportunity to be based from either our London (SE1) or Lancashire (WN8) office. You'll be expected to attend the office at least three days per week This is an exciting time to join Chemist4U. As we continue to grow, we're expanding our Marketing team and looking for talented Ecommerce Managers to play a key role in driving online performance and shaping our future success. This role is responsible for P&L ownership at site level, driving online revenue, margin and conversion performance through effective trading, merchandising, pricing, promotions and on site optimisation. The Ecommerce Manager works closely with the Acquisition, Retention and Brand teams, who provide specialist support, while retaining accountability for site level results. Key Responsibilities We are looking for commercially focused Ecommerce Trading Managers to drive online performance, optimise the customer journey, and deliver profitable growth. Working cross-functionally with Brand, Product, Merchandising and Finance teams, you will use data and customer insights to lead trading activity, maximise revenue opportunities, and enhance the on-site experience. As Ecommerce Manager, you will be responsible for the following key areas: Own P&L performance per site, with accountability for online revenue, gross margin and contribution. Lead the trading calendar, planning promotions and ensuring alignment with commercial targets. Monitor performance daily, weekly and monthly, identifying risks and opportunities and taking corrective action. Work closely with Brand and Product teams to ensure positioning, messaging and content are aligned. Plan, execute and evaluate promotional activity, ensuring offers support revenue targets without eroding long term value. Partner with Finance and Commercial teams to assess promotional ROI and margin impact. Use behavioural insight and analytics tools to continuously improve the customer journey and reduce friction. Translate data into clear actions, prioritising initiatives that drive measurable commercial impact. Support the development and execution of on site merchandising and product curation, helping ensure the right products and collections are visible at the right time. Work closely with the Merchandising team to optimise product placement, category structure and navigation. Use performance insight to recommend improvements to product visibility, bundling, cross sell, upsell and on site journeys. Support the implementation of pricing and promotional strategies, working closely with the Head of Ecommerce. Ensure promotional mechanics are clearly communicated on site and aligned with wider marketing activity. About You We're looking for Ecommerce Managers who are commercially minded, data-driven and passionate about delivering results. You will possess the following attributes: You're a problem solver who enjoys owning performance end to end Comfortable managing multiple stakeholders, you can balance competing priorities across marketing, brand, product and operations Highly data driven, you are confident interrogating performance metrics and turning insight into action Organised and structured, you bring strong project management skills to fast moving environments You are comfortable working at pace, making decisions and taking accountability for outcomes Collaborative by nature, you work effectively with specialist teams while retaining clear ownership Excellent knowledge of the marketing channels like PPC, SEO, CRM and Social and how and where they can impact the funnel. Qualifications & Experience We're looking for Ecommerce Managers with the following skills and experience: Minimum 4 years' experience in ecommerce, digital marketing or online trading roles. Proven track record of driving online revenue growth within a D2C or ecommerce environment. Strong understanding of SEO and SEM, and how acquisition activity feeds into on site performance. Strong understanding of UX/UI principles, customer journey optimisation and design best practice. Demonstrable experience working with PPC, SEO, email marketing and social media advertising teams. Strong analytical capability, with experience tracking and optimising KPIs such as CR, AOV, CAC and basket abandonment. Experience using analytics platforms such as Google Analytics (GA4) or equivalent; professional certification is desirable. Comfortable working with ecommerce platforms (e.g. Shopify, Magento or similar) and related tooling. Company Benefits Working with an NHS-focused organisation means doing work that truly matters, every day, you'll help make a real, positive impact on the lives of patients across the UK and Ireland. And that's just the start. We also offer: •Discounted gym membership •Funded training •Enhanced Maternity & Paternity •30 days' annual leave, including Christmas Day, Boxing Day, and New Year's Day, with all other bank holidays flexible to take at your convenience •Health & Wellbeing benefits •Free electric car chargers on site •Staff discount •Sick Pay Scheme •Blue light card membership is available •Free seasonal flu vaccination •Regular social events. We'd love to hear from you, so please apply as soon as possible. The role is open until Friday 31st July 2026, but may close earlier if we receive a high number of applications. We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, such as support with your application, interview arrangements, or assessment, please let us know, and we will be happy to help. You can email At Chemist4U (Innox Trading Ltd), we take your privacy seriously. Any personal data you provide during the application process will be used solely for assessing your suitability for the role, communicating with you, and completing necessary recruitment checks. We only share your information with internal hiring teams and trusted third-party partners involved in the recruitment process. Your data will be retained for up to 12 months, unless you ask us to delete it sooner or provide consent for us to keep it on file longer. For more information about how we handle candidate data or to exercise your rights, please contact Proven track record of driving online revenue growth within a D2C or ecommerce environment.
26/07/2026
Full time
Chemist4U is one of the UK's largest online pharmacies, making medicines, expert advice, and everyday health essentials easier to access than ever. With a fast-growing, innovative team, we deliver trusted pharmacy care straight to our customers' doors. Join us and be part of a company that's transforming healthcare and making a real difference every day. Our purpose Making medication and care faster, simpler and safer so people stay well for longer. Our mission Empower everyone to take control of their health by providing world class technology and pharmacy services. Our values Collaboration Integrity Positivity Growth Customer centricity We simplify processes and medication management by leveraging cutting-edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle-free healthcare so our customers can focus on their well-being. About the role Reporting to: Head of Commerce Job type: Permanent Salary: Competitive Working Pattern & Hours: Monday-Friday, 37.5 hours per week Location: We offer flexible hybrid working, with the opportunity to be based from either our London (SE1) or Lancashire (WN8) office. You'll be expected to attend the office at least three days per week This is an exciting time to join Chemist4U. As we continue to grow, we're expanding our Marketing team and looking for talented Ecommerce Managers to play a key role in driving online performance and shaping our future success. This role is responsible for P&L ownership at site level, driving online revenue, margin and conversion performance through effective trading, merchandising, pricing, promotions and on site optimisation. The Ecommerce Manager works closely with the Acquisition, Retention and Brand teams, who provide specialist support, while retaining accountability for site level results. Key Responsibilities We are looking for commercially focused Ecommerce Trading Managers to drive online performance, optimise the customer journey, and deliver profitable growth. Working cross-functionally with Brand, Product, Merchandising and Finance teams, you will use data and customer insights to lead trading activity, maximise revenue opportunities, and enhance the on-site experience. As Ecommerce Manager, you will be responsible for the following key areas: Own P&L performance per site, with accountability for online revenue, gross margin and contribution. Lead the trading calendar, planning promotions and ensuring alignment with commercial targets. Monitor performance daily, weekly and monthly, identifying risks and opportunities and taking corrective action. Work closely with Brand and Product teams to ensure positioning, messaging and content are aligned. Plan, execute and evaluate promotional activity, ensuring offers support revenue targets without eroding long term value. Partner with Finance and Commercial teams to assess promotional ROI and margin impact. Use behavioural insight and analytics tools to continuously improve the customer journey and reduce friction. Translate data into clear actions, prioritising initiatives that drive measurable commercial impact. Support the development and execution of on site merchandising and product curation, helping ensure the right products and collections are visible at the right time. Work closely with the Merchandising team to optimise product placement, category structure and navigation. Use performance insight to recommend improvements to product visibility, bundling, cross sell, upsell and on site journeys. Support the implementation of pricing and promotional strategies, working closely with the Head of Ecommerce. Ensure promotional mechanics are clearly communicated on site and aligned with wider marketing activity. About You We're looking for Ecommerce Managers who are commercially minded, data-driven and passionate about delivering results. You will possess the following attributes: You're a problem solver who enjoys owning performance end to end Comfortable managing multiple stakeholders, you can balance competing priorities across marketing, brand, product and operations Highly data driven, you are confident interrogating performance metrics and turning insight into action Organised and structured, you bring strong project management skills to fast moving environments You are comfortable working at pace, making decisions and taking accountability for outcomes Collaborative by nature, you work effectively with specialist teams while retaining clear ownership Excellent knowledge of the marketing channels like PPC, SEO, CRM and Social and how and where they can impact the funnel. Qualifications & Experience We're looking for Ecommerce Managers with the following skills and experience: Minimum 4 years' experience in ecommerce, digital marketing or online trading roles. Proven track record of driving online revenue growth within a D2C or ecommerce environment. Strong understanding of SEO and SEM, and how acquisition activity feeds into on site performance. Strong understanding of UX/UI principles, customer journey optimisation and design best practice. Demonstrable experience working with PPC, SEO, email marketing and social media advertising teams. Strong analytical capability, with experience tracking and optimising KPIs such as CR, AOV, CAC and basket abandonment. Experience using analytics platforms such as Google Analytics (GA4) or equivalent; professional certification is desirable. Comfortable working with ecommerce platforms (e.g. Shopify, Magento or similar) and related tooling. Company Benefits Working with an NHS-focused organisation means doing work that truly matters, every day, you'll help make a real, positive impact on the lives of patients across the UK and Ireland. And that's just the start. We also offer: •Discounted gym membership •Funded training •Enhanced Maternity & Paternity •30 days' annual leave, including Christmas Day, Boxing Day, and New Year's Day, with all other bank holidays flexible to take at your convenience •Health & Wellbeing benefits •Free electric car chargers on site •Staff discount •Sick Pay Scheme •Blue light card membership is available •Free seasonal flu vaccination •Regular social events. We'd love to hear from you, so please apply as soon as possible. The role is open until Friday 31st July 2026, but may close earlier if we receive a high number of applications. We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, such as support with your application, interview arrangements, or assessment, please let us know, and we will be happy to help. You can email At Chemist4U (Innox Trading Ltd), we take your privacy seriously. Any personal data you provide during the application process will be used solely for assessing your suitability for the role, communicating with you, and completing necessary recruitment checks. We only share your information with internal hiring teams and trusted third-party partners involved in the recruitment process. Your data will be retained for up to 12 months, unless you ask us to delete it sooner or provide consent for us to keep it on file longer. For more information about how we handle candidate data or to exercise your rights, please contact Proven track record of driving online revenue growth within a D2C or ecommerce environment.
About Somerce Somerce is a TikTok Shop specialist agency focused on driving GMV growth for brands. We work with some of the fastest-growing beauty, fashion, lifestyle and FMCG brands in the UK, US and EU, managing everything from live commerce and affiliates to paid media and trading strategy. You'll act as the strategic lead for your clients while staying close to the numbers day-to-day. Our clients include: P.Louise, Unilever, Free Soul & L'Oreal What you will do Client & Strategy Ownership Own a portfolio of e-commerce brands on TikTok Shop Act as the main point of contact while leading strategy, performance and delivery Build clear, commercially grounded TikTok Shop growth plans Translate business goals into weekly and monthly trading actions E-commerce Trading & Merchandising Own trading calendars aligned to promotions, launches and key retail moments Lead product merchandising strategy across: Product selection Bundling Pricing Promotions and incentives Continuously optimise AOV, conversion rate and GMV Identify underperforming SKUs and opportunities to scale winners Affiliate Strategy Own the affiliate strategy for your client portfolio Define how affiliates are used to drive GMV Work closely with creators to: Set creator priorities Shape product focus Align offers and incentives Build and refine creator trading strategies around: Deal-led moments Always-on content Live and campaign support Analyse affiliate performance and continuously optimise output Ensure affiliate activity aligns with overall trading and margin goals Performance & Reporting Monitor daily, weekly and monthly performance metrics Lead performance reviews with clients, backed by clear insights and actions Forecast GMV and trading performance Use data over opinions to inform decisions How You'll Work Fast-paced, high-ownership environment Minimal bureaucracy, maximum accountability You're expected to challenge, suggest, optimise and lead This is a role for someone who enjoys responsibility and impact What We're Looking For Essential Proven experience in e-commerce trading, merchandising or online retail Strong understanding of: Conversion rate optimisation AOV growth Promotional mechanics Product lifecycle management Creation of bundles Comfortable working with performance data and GMV targets Commercially minded and confident making decisions Strong communication skills with both internal teams and clients Desirable Experience with TikTok Shop, marketplaces or social commerce Background in beauty, fashion, lifestyle or FMCG e-commerce Core Benefits Competitive salary, benchmarked to experience and performance Performance-related bonus / commission aligned to commercial impact 28 days holiday + bank holidays Hybrid working with offices in London and Manchester Flexible working hours - we care about output, not clock-watching Growth & Career Development Clear progression paths with responsibility early Regular performance reviews focused on development and impact Direct exposure to high-growth brands across the UK, US and EU Opportunity to work at the cutting edge of TikTok Shop and social commerce Financial & Lifestyle Perks Company pension scheme Monthly wellness allowance (gym, fitness, mental wellbeing or similar) Team socials and events throughout the year Staff discounts across our brands and partners Work Environment Fast-paced, high-ownership culture Minimal bureaucracy and maximum accountability Surrounded by people who care about performance, creativity and doing things properly A business that wins with its clients, shared success matters The Somerce Difference We trust our people We move quickly and back good ideas You'll have real influence, not just responsibility If you perform, you'll grow, simple as that
26/07/2026
Full time
About Somerce Somerce is a TikTok Shop specialist agency focused on driving GMV growth for brands. We work with some of the fastest-growing beauty, fashion, lifestyle and FMCG brands in the UK, US and EU, managing everything from live commerce and affiliates to paid media and trading strategy. You'll act as the strategic lead for your clients while staying close to the numbers day-to-day. Our clients include: P.Louise, Unilever, Free Soul & L'Oreal What you will do Client & Strategy Ownership Own a portfolio of e-commerce brands on TikTok Shop Act as the main point of contact while leading strategy, performance and delivery Build clear, commercially grounded TikTok Shop growth plans Translate business goals into weekly and monthly trading actions E-commerce Trading & Merchandising Own trading calendars aligned to promotions, launches and key retail moments Lead product merchandising strategy across: Product selection Bundling Pricing Promotions and incentives Continuously optimise AOV, conversion rate and GMV Identify underperforming SKUs and opportunities to scale winners Affiliate Strategy Own the affiliate strategy for your client portfolio Define how affiliates are used to drive GMV Work closely with creators to: Set creator priorities Shape product focus Align offers and incentives Build and refine creator trading strategies around: Deal-led moments Always-on content Live and campaign support Analyse affiliate performance and continuously optimise output Ensure affiliate activity aligns with overall trading and margin goals Performance & Reporting Monitor daily, weekly and monthly performance metrics Lead performance reviews with clients, backed by clear insights and actions Forecast GMV and trading performance Use data over opinions to inform decisions How You'll Work Fast-paced, high-ownership environment Minimal bureaucracy, maximum accountability You're expected to challenge, suggest, optimise and lead This is a role for someone who enjoys responsibility and impact What We're Looking For Essential Proven experience in e-commerce trading, merchandising or online retail Strong understanding of: Conversion rate optimisation AOV growth Promotional mechanics Product lifecycle management Creation of bundles Comfortable working with performance data and GMV targets Commercially minded and confident making decisions Strong communication skills with both internal teams and clients Desirable Experience with TikTok Shop, marketplaces or social commerce Background in beauty, fashion, lifestyle or FMCG e-commerce Core Benefits Competitive salary, benchmarked to experience and performance Performance-related bonus / commission aligned to commercial impact 28 days holiday + bank holidays Hybrid working with offices in London and Manchester Flexible working hours - we care about output, not clock-watching Growth & Career Development Clear progression paths with responsibility early Regular performance reviews focused on development and impact Direct exposure to high-growth brands across the UK, US and EU Opportunity to work at the cutting edge of TikTok Shop and social commerce Financial & Lifestyle Perks Company pension scheme Monthly wellness allowance (gym, fitness, mental wellbeing or similar) Team socials and events throughout the year Staff discounts across our brands and partners Work Environment Fast-paced, high-ownership culture Minimal bureaucracy and maximum accountability Surrounded by people who care about performance, creativity and doing things properly A business that wins with its clients, shared success matters The Somerce Difference We trust our people We move quickly and back good ideas You'll have real influence, not just responsibility If you perform, you'll grow, simple as that
About Somerce Somerce is a TikTok Shop specialist agency focused on driving GMV growth for brands. We work with some of the fastest-growing beauty, fashion, lifestyle and FMCG brands in the UK, US and EU, managing everything from live commerce and affiliates to paid media and trading strategy. You'll act as the strategic lead for your clients while staying close to the numbers day-to-day. Our clients include: P.Louise, Unilever, Free Soul & L'Oreal What you will do Client & Strategy Ownership Own a portfolio of e-commerce brands on TikTok Shop Act as the main point of contact while leading strategy, performance and delivery Build clear, commercially grounded TikTok Shop growth plans Translate business goals into weekly and monthly trading actions E-commerce Trading & Merchandising Own trading calendars aligned to promotions, launches and key retail moments Lead product merchandising strategy across: Product selection Bundling Pricing Promotions and incentives Continuously optimise AOV, conversion rate and GMV Identify underperforming SKUs and opportunities to scale winners Affiliate Strategy Own the affiliate strategy for your client portfolio Define how affiliates are used to drive GMV Work closely with creators to: Set creator priorities Shape product focus Align offers and incentives Build and refine creator trading strategies around: Deal-led moments Always-on content Live and campaign support Analyse affiliate performance and continuously optimise output Ensure affiliate activity aligns with overall trading and margin goals Performance & Reporting Monitor daily, weekly and monthly performance metrics Lead performance reviews with clients, backed by clear insights and actions Forecast GMV and trading performance Use data over opinions to inform decisions How You'll Work Fast-paced, high-ownership environment Minimal bureaucracy, maximum accountability You're expected to challenge, suggest, optimise and lead This is a role for someone who enjoys responsibility and impact What We're Looking For Essential Proven experience in e-commerce trading, merchandising or online retail Strong understanding of: Conversion rate optimisation AOV growth Promotional mechanics Product lifecycle management Creation of bundles Comfortable working with performance data and GMV targets Commercially minded and confident making decisions Strong communication skills with both internal teams and clients Desirable Experience with TikTok Shop, marketplaces or social commerce Background in beauty, fashion, lifestyle or FMCG e-commerce Core Benefits Competitive salary, benchmarked to experience and performance Performance-related bonus / commission aligned to commercial impact 28 days holiday + bank holidays Hybrid working with offices in London and Manchester Flexible working hours - we care about output, not clock-watching Growth & Career Development Clear progression paths with responsibility early Regular performance reviews focused on development and impact Direct exposure to high-growth brands across the UK, US and EU Opportunity to work at the cutting edge of TikTok Shop and social commerce Financial & Lifestyle Perks Company pension scheme Monthly wellness allowance (gym, fitness, mental wellbeing or similar) Team socials and events throughout the year Staff discounts across our brands and partners Work Environment Fast-paced, high-ownership culture Minimal bureaucracy and maximum accountability Surrounded by people who care about performance, creativity and doing things properly A business that wins with its clients, shared success matters The Somerce Difference We trust our people We move quickly and back good ideas You'll have real influence, not just responsibility If you perform, you'll grow, simple as that
25/07/2026
Full time
About Somerce Somerce is a TikTok Shop specialist agency focused on driving GMV growth for brands. We work with some of the fastest-growing beauty, fashion, lifestyle and FMCG brands in the UK, US and EU, managing everything from live commerce and affiliates to paid media and trading strategy. You'll act as the strategic lead for your clients while staying close to the numbers day-to-day. Our clients include: P.Louise, Unilever, Free Soul & L'Oreal What you will do Client & Strategy Ownership Own a portfolio of e-commerce brands on TikTok Shop Act as the main point of contact while leading strategy, performance and delivery Build clear, commercially grounded TikTok Shop growth plans Translate business goals into weekly and monthly trading actions E-commerce Trading & Merchandising Own trading calendars aligned to promotions, launches and key retail moments Lead product merchandising strategy across: Product selection Bundling Pricing Promotions and incentives Continuously optimise AOV, conversion rate and GMV Identify underperforming SKUs and opportunities to scale winners Affiliate Strategy Own the affiliate strategy for your client portfolio Define how affiliates are used to drive GMV Work closely with creators to: Set creator priorities Shape product focus Align offers and incentives Build and refine creator trading strategies around: Deal-led moments Always-on content Live and campaign support Analyse affiliate performance and continuously optimise output Ensure affiliate activity aligns with overall trading and margin goals Performance & Reporting Monitor daily, weekly and monthly performance metrics Lead performance reviews with clients, backed by clear insights and actions Forecast GMV and trading performance Use data over opinions to inform decisions How You'll Work Fast-paced, high-ownership environment Minimal bureaucracy, maximum accountability You're expected to challenge, suggest, optimise and lead This is a role for someone who enjoys responsibility and impact What We're Looking For Essential Proven experience in e-commerce trading, merchandising or online retail Strong understanding of: Conversion rate optimisation AOV growth Promotional mechanics Product lifecycle management Creation of bundles Comfortable working with performance data and GMV targets Commercially minded and confident making decisions Strong communication skills with both internal teams and clients Desirable Experience with TikTok Shop, marketplaces or social commerce Background in beauty, fashion, lifestyle or FMCG e-commerce Core Benefits Competitive salary, benchmarked to experience and performance Performance-related bonus / commission aligned to commercial impact 28 days holiday + bank holidays Hybrid working with offices in London and Manchester Flexible working hours - we care about output, not clock-watching Growth & Career Development Clear progression paths with responsibility early Regular performance reviews focused on development and impact Direct exposure to high-growth brands across the UK, US and EU Opportunity to work at the cutting edge of TikTok Shop and social commerce Financial & Lifestyle Perks Company pension scheme Monthly wellness allowance (gym, fitness, mental wellbeing or similar) Team socials and events throughout the year Staff discounts across our brands and partners Work Environment Fast-paced, high-ownership culture Minimal bureaucracy and maximum accountability Surrounded by people who care about performance, creativity and doing things properly A business that wins with its clients, shared success matters The Somerce Difference We trust our people We move quickly and back good ideas You'll have real influence, not just responsibility If you perform, you'll grow, simple as that
SEPHORA UK, part of the LVMH family, is expanding its E-commerce team in the UK. We seek an E-commerce Optimisation Specialist to lead site merchandising, search strategy, and personalisation to enhance the customer experience across our omni-channel presence. You will partner with cross-functional teams and leverage Dynamic Yield, Fredhopper and Algolia to optimise listings, improve KPIs, and support a data-driven trading calendar. A fast-paced, collaborative environment awaits.
25/07/2026
Full time
SEPHORA UK, part of the LVMH family, is expanding its E-commerce team in the UK. We seek an E-commerce Optimisation Specialist to lead site merchandising, search strategy, and personalisation to enhance the customer experience across our omni-channel presence. You will partner with cross-functional teams and leverage Dynamic Yield, Fredhopper and Algolia to optimise listings, improve KPIs, and support a data-driven trading calendar. A fast-paced, collaborative environment awaits.
Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, as we continue our exciting expansion across the UK, we're looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world's most dynamic retail markets. If you thrive in a fast paced environment and love bringing ideas to life through impactful campaigns, this is your moment. Opportunity This is an exciting opportunity to join SEPHORA UK as an E-commerce Optimisation Specialist, playing a key role in our innovative Marketing & E-commerce Team. This dynamic role is pivotal in delivering our Site Merchandising, Search and Personalisation strategy to drive performance, enhance customer experience, and unlock the full potential of our omni-channel presence. As an integral part of the team, you'll work closely with cross functional partners and cutting edge tools like Dynamic Yield, Fredhopper, and Algolia to consistently support day to day site operations governed by the trading calendar, as well as play a supporting role in web and app innovation. What you'll be doing Lead the Site Merchandising and Search strategy year round, with a dedicated focus in peak periods. Train and guide supporting team members to deliver strong commercial merchandising in line with business priorities. Support the trading calendar's key promotion, brand and product launches through merchandising and messaging, applying personalisation where relevant. Utilise merchandising tools to deliver optimisation across product listings, search results, and cross sell areas. Regularly review dashboards and support with innovation in reporting, to understand impact on key business objectives. Track performance KPIs and identify areas of opportunity. Act as a key liaison with Fredhopper and other partners, maintaining strong relationships to drive innovation and stay ahead of industry trends. Support delivery of A/B testing and personalisation initiatives, alongside the Senior Optimisation and Personalisation Manager and Technical Optimisation Specialist. What you'll bring You're a motivated, technically minded professional who thrives in a fast paced, collaborative environment. You'll bring a passion for E-commerce, a deep understanding of site merchandising, and the ability to drive meaningful results. You will also bring Proven E-commerce experience, with expertise in site merchandising, A/B testing, and personalisation. Direct experience with Dynamic Yield and/or Fredhopper is preferred. Technical proficiency, including the ability to adapt quickly to new tools. Exceptional attention to detail, with a strong focus on quality and accuracy. The ability to manage competing priorities and deliver high quality work in a fast paced environment. Exceptional organisational and project management skills, with the ability to juggle multiple priorities and meet deadlines. Strong analytical skills with experience in E-commerce analytics tools and the ability to extract actionable insights. Commercial and results driven mindset with a focus on profitability and performance. Excellent communication skills to collaborate cross functionally and manage both internal and external stakeholders effectively. Beautiful Benefits at SEPHORA UK Private Healthcare, Life Assurance and Private Pension from day one. Competitive pay that grows with you, including annual salary reviews. A generous employee discount across the world's best beauty brands. A paid day off on your birthday. Access to a wellbeing and perks platform. LVMH Heart Fund support. Generous holiday allowance, with the option to buy more. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. We welcome applications from all suitably qualified candidates. Please note that we are unable to provide visa sponsorship for this role, so applicants must have the right to work in the UK at the start of employment and will be asked to provide relevant evidence.
24/07/2026
Full time
Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, as we continue our exciting expansion across the UK, we're looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world's most dynamic retail markets. If you thrive in a fast paced environment and love bringing ideas to life through impactful campaigns, this is your moment. Opportunity This is an exciting opportunity to join SEPHORA UK as an E-commerce Optimisation Specialist, playing a key role in our innovative Marketing & E-commerce Team. This dynamic role is pivotal in delivering our Site Merchandising, Search and Personalisation strategy to drive performance, enhance customer experience, and unlock the full potential of our omni-channel presence. As an integral part of the team, you'll work closely with cross functional partners and cutting edge tools like Dynamic Yield, Fredhopper, and Algolia to consistently support day to day site operations governed by the trading calendar, as well as play a supporting role in web and app innovation. What you'll be doing Lead the Site Merchandising and Search strategy year round, with a dedicated focus in peak periods. Train and guide supporting team members to deliver strong commercial merchandising in line with business priorities. Support the trading calendar's key promotion, brand and product launches through merchandising and messaging, applying personalisation where relevant. Utilise merchandising tools to deliver optimisation across product listings, search results, and cross sell areas. Regularly review dashboards and support with innovation in reporting, to understand impact on key business objectives. Track performance KPIs and identify areas of opportunity. Act as a key liaison with Fredhopper and other partners, maintaining strong relationships to drive innovation and stay ahead of industry trends. Support delivery of A/B testing and personalisation initiatives, alongside the Senior Optimisation and Personalisation Manager and Technical Optimisation Specialist. What you'll bring You're a motivated, technically minded professional who thrives in a fast paced, collaborative environment. You'll bring a passion for E-commerce, a deep understanding of site merchandising, and the ability to drive meaningful results. You will also bring Proven E-commerce experience, with expertise in site merchandising, A/B testing, and personalisation. Direct experience with Dynamic Yield and/or Fredhopper is preferred. Technical proficiency, including the ability to adapt quickly to new tools. Exceptional attention to detail, with a strong focus on quality and accuracy. The ability to manage competing priorities and deliver high quality work in a fast paced environment. Exceptional organisational and project management skills, with the ability to juggle multiple priorities and meet deadlines. Strong analytical skills with experience in E-commerce analytics tools and the ability to extract actionable insights. Commercial and results driven mindset with a focus on profitability and performance. Excellent communication skills to collaborate cross functionally and manage both internal and external stakeholders effectively. Beautiful Benefits at SEPHORA UK Private Healthcare, Life Assurance and Private Pension from day one. Competitive pay that grows with you, including annual salary reviews. A generous employee discount across the world's best beauty brands. A paid day off on your birthday. Access to a wellbeing and perks platform. LVMH Heart Fund support. Generous holiday allowance, with the option to buy more. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. We welcome applications from all suitably qualified candidates. Please note that we are unable to provide visa sponsorship for this role, so applicants must have the right to work in the UK at the start of employment and will be asked to provide relevant evidence.
We are looking to add an Ecommerce & Concessions Manager to join our team. This individual will be responsible for owning the full end-to-end ecommerce experience, fundamentally driving revenue and growth for the brand. This is a pivotal role in helping our Brands achieve further growth and success and it's a great opportunity for someone to come in and make an impact really quickly. Responsibilities Managing, developing and overseeing the daily operations of our ecommerce sites. Managing, developing and overseeing the daily operations of our marketplaces. Onboarding new marketplaces; problem-solving and product uploads, ensure best working practices are being used to ensure correct uploads and platform mapping. Liaise with partners and internal teams regarding contracts, platform agreements & requirements, product selection processes, fulfilment procedures etc. Select relevant and seasonally appropriate product for Marketplace and Concessions to support targets. Regularly review our Brands marketplace & concession offering based on data and highlight opportunities for the business. Inventory management, driving opportunities based on stock positions, analyse sales and returns data and adjusting offering accordingly. Providing regular reports based on weekly and monthly trade and activities. Updating content across all platforms and across all sites. Manage customer queries. Oversee marketplace partner timeframes, ensuring launch dates are achieved. Strategic Leadership Develop and execute a global ecommerce strategy to drive revenue growth, improve customer acquisition and retention, and enhance the brand's online presence. Lead ecommerce marketing, ecommerce operations, ensuring alignment with the company's global business goals. Work closely with the Director to contribute to the overall digital transformation and growth for all our Brands. Ecommerce Performance & Growth Oversee web trading strategies, including pricing, promotions, merchandising, and site optimisation, ensuring the ecommerce platforms are driving high conversion rates and average order values. Analyse ecommerce performance, using data-driven insights to optimise user experience, increase conversion, and reduce drop-off rates. Support the development of a roadmap for ecommerce technology, ensuring the integration of the latest tools, platforms, and innovations to enhance the customer journey and streamline operations. ECommerce Marketing Leadership Manage the global digital marketing strategy, including paid media (PPC, display ads), SEO/SEM, CRM/email marketing, and other relevant marketing programmes. Collaborate with creative teams to ensure consistent brand messaging across all online channels. Monitor and analyse key performance metrics, adapting strategies to improve engagement and online sales. Team Management Lead and develop a small team, ensuring continuous growth, training, and performance. Budget & P&L Management Manage the ecommerce budget, ensuring that investments in web development, marketing, and other key areas are efficiently allocated to drive ROI. Monitor ecommerce revenue and profitability, using metrics to adjust strategies and forecast growth. Innovation & Industry trends Stay abreast of emerging trends, technologies, and customer expectations within the ecommerce and digital marketing landscape. Skills and Experience Proven experience in Marketplace and eCommerce. Possess strong experience with Shopify, SAP, Linnworks, Mirakl, SharePoint. Possess excellent Excel skills and experience using SharePoint. Analytical thinker. Excellent communication skills. Have the ability to multi-task and work in a fast-paced environment. Strong track record of driving revenue growth and digital transformation in ecommerce. In-depth understanding of ecommerce platforms, digital marketing strategies, data analytics, and conversion optimisation. Strategic thinker with the ability to align business goals with innovative digital solutions. Strong commercial acumen, with experience managing budgets and driving ROI. Fluency in digital analytics tools (Google Analytics, Adobe Analytics, etc.), as well as ecommerce management platforms (Shopify, Mirakl etc.) and SAP.
24/07/2026
Full time
We are looking to add an Ecommerce & Concessions Manager to join our team. This individual will be responsible for owning the full end-to-end ecommerce experience, fundamentally driving revenue and growth for the brand. This is a pivotal role in helping our Brands achieve further growth and success and it's a great opportunity for someone to come in and make an impact really quickly. Responsibilities Managing, developing and overseeing the daily operations of our ecommerce sites. Managing, developing and overseeing the daily operations of our marketplaces. Onboarding new marketplaces; problem-solving and product uploads, ensure best working practices are being used to ensure correct uploads and platform mapping. Liaise with partners and internal teams regarding contracts, platform agreements & requirements, product selection processes, fulfilment procedures etc. Select relevant and seasonally appropriate product for Marketplace and Concessions to support targets. Regularly review our Brands marketplace & concession offering based on data and highlight opportunities for the business. Inventory management, driving opportunities based on stock positions, analyse sales and returns data and adjusting offering accordingly. Providing regular reports based on weekly and monthly trade and activities. Updating content across all platforms and across all sites. Manage customer queries. Oversee marketplace partner timeframes, ensuring launch dates are achieved. Strategic Leadership Develop and execute a global ecommerce strategy to drive revenue growth, improve customer acquisition and retention, and enhance the brand's online presence. Lead ecommerce marketing, ecommerce operations, ensuring alignment with the company's global business goals. Work closely with the Director to contribute to the overall digital transformation and growth for all our Brands. Ecommerce Performance & Growth Oversee web trading strategies, including pricing, promotions, merchandising, and site optimisation, ensuring the ecommerce platforms are driving high conversion rates and average order values. Analyse ecommerce performance, using data-driven insights to optimise user experience, increase conversion, and reduce drop-off rates. Support the development of a roadmap for ecommerce technology, ensuring the integration of the latest tools, platforms, and innovations to enhance the customer journey and streamline operations. ECommerce Marketing Leadership Manage the global digital marketing strategy, including paid media (PPC, display ads), SEO/SEM, CRM/email marketing, and other relevant marketing programmes. Collaborate with creative teams to ensure consistent brand messaging across all online channels. Monitor and analyse key performance metrics, adapting strategies to improve engagement and online sales. Team Management Lead and develop a small team, ensuring continuous growth, training, and performance. Budget & P&L Management Manage the ecommerce budget, ensuring that investments in web development, marketing, and other key areas are efficiently allocated to drive ROI. Monitor ecommerce revenue and profitability, using metrics to adjust strategies and forecast growth. Innovation & Industry trends Stay abreast of emerging trends, technologies, and customer expectations within the ecommerce and digital marketing landscape. Skills and Experience Proven experience in Marketplace and eCommerce. Possess strong experience with Shopify, SAP, Linnworks, Mirakl, SharePoint. Possess excellent Excel skills and experience using SharePoint. Analytical thinker. Excellent communication skills. Have the ability to multi-task and work in a fast-paced environment. Strong track record of driving revenue growth and digital transformation in ecommerce. In-depth understanding of ecommerce platforms, digital marketing strategies, data analytics, and conversion optimisation. Strategic thinker with the ability to align business goals with innovative digital solutions. Strong commercial acumen, with experience managing budgets and driving ROI. Fluency in digital analytics tools (Google Analytics, Adobe Analytics, etc.), as well as ecommerce management platforms (Shopify, Mirakl etc.) and SAP.
Head of Ecommerce & Social Commerce (US) Greater Manchester £Competitive Zachary Daniels Recruitment are delighted to be partnering with a fast-growing consumer brand to recruit a Head of Ecommerce & Social Commerce (US) . About the Business Our client is a high-growth, digitally-led consumer brand with ambitious international expansion plans. Following continued success, they are looking to appoint a Head of Ecommerce & Social Commerce (US) to lead the commercial performance of their largest international market. This is a unique opportunity to take ownership of a rapidly growing US digital business, shaping ecommerce strategy, accelerating customer acquisition and driving profitable growth across ecommerce and social commerce channels. The Role As Head of Ecommerce & Social Commerce (US) , you'll be responsible for leading the commercial performance of the US online business, owning the digital trading strategy across ecommerce, social commerce, CRM and customer acquisition. This is a broad leadership role that combines hands-on ecommerce trading with performance marketing and social commerce , ensuring the US business continues to scale profitably while delivering an exceptional customer experience. Working closely with senior leadership, you'll use data, customer insight and commercial thinking to identify growth opportunities, optimise trading performance and continually evolve the digital proposition for the US market. Key Responsibilities Own the commercial performance and P&L of the US ecommerce business. Lead the digital trading strategy across ecommerce and social commerce channels. Drive customer acquisition, conversion and retention through data-led decision making. Develop CRM and lifecycle marketing strategies to increase customer lifetime value. Optimise onsite performance, merchandising and customer experience for the US customer. Lead social commerce initiatives, creator partnerships and digital campaigns that drive engagement and sales. Work closely with internal teams and external partners to maximise commercial performance. Champion innovation across ecommerce technology, AI and emerging digital platforms. Lead and develop a high-performing digital team while influencing wider commercial strategy. What We're Looking For The successful Head of Ecommerce & Social Commerce (US) will bring proven experience leading ecommerce growth within a fast-paced retail, consumer or D2C business. You'll combine strong commercial awareness with experience trading internationally, with exposure to the US market or global ecommerce operations. We're looking for someone who can demonstrate: Senior leadership experience across ecommerce, digital trading or social commerce. Ownership of commercial performance, online trading and digital growth. Strong understanding of customer acquisition, CRM and lifecycle marketing. Experience optimising ecommerce performance through data and customer insight. Knowledge of paid media, social commerce and digital marketing. Strong commercial and analytical capability with P&L responsibility. Experience managing agencies, creators and strategic partners. A collaborative leadership style with the ability to influence across multiple functions. Why Apply? This is an exciting opportunity to take ownership of a high-profile international market within a fast-growing consumer brand. You'll have genuine influence over the US digital strategy, the autonomy to introduce new ideas and the opportunity to play a key role in the next phase of the company's international growth. If you're passionate about ecommerce, digital trading and scaling brands internationally, we'd love to hear from you. BH36795
23/07/2026
Full time
Head of Ecommerce & Social Commerce (US) Greater Manchester £Competitive Zachary Daniels Recruitment are delighted to be partnering with a fast-growing consumer brand to recruit a Head of Ecommerce & Social Commerce (US) . About the Business Our client is a high-growth, digitally-led consumer brand with ambitious international expansion plans. Following continued success, they are looking to appoint a Head of Ecommerce & Social Commerce (US) to lead the commercial performance of their largest international market. This is a unique opportunity to take ownership of a rapidly growing US digital business, shaping ecommerce strategy, accelerating customer acquisition and driving profitable growth across ecommerce and social commerce channels. The Role As Head of Ecommerce & Social Commerce (US) , you'll be responsible for leading the commercial performance of the US online business, owning the digital trading strategy across ecommerce, social commerce, CRM and customer acquisition. This is a broad leadership role that combines hands-on ecommerce trading with performance marketing and social commerce , ensuring the US business continues to scale profitably while delivering an exceptional customer experience. Working closely with senior leadership, you'll use data, customer insight and commercial thinking to identify growth opportunities, optimise trading performance and continually evolve the digital proposition for the US market. Key Responsibilities Own the commercial performance and P&L of the US ecommerce business. Lead the digital trading strategy across ecommerce and social commerce channels. Drive customer acquisition, conversion and retention through data-led decision making. Develop CRM and lifecycle marketing strategies to increase customer lifetime value. Optimise onsite performance, merchandising and customer experience for the US customer. Lead social commerce initiatives, creator partnerships and digital campaigns that drive engagement and sales. Work closely with internal teams and external partners to maximise commercial performance. Champion innovation across ecommerce technology, AI and emerging digital platforms. Lead and develop a high-performing digital team while influencing wider commercial strategy. What We're Looking For The successful Head of Ecommerce & Social Commerce (US) will bring proven experience leading ecommerce growth within a fast-paced retail, consumer or D2C business. You'll combine strong commercial awareness with experience trading internationally, with exposure to the US market or global ecommerce operations. We're looking for someone who can demonstrate: Senior leadership experience across ecommerce, digital trading or social commerce. Ownership of commercial performance, online trading and digital growth. Strong understanding of customer acquisition, CRM and lifecycle marketing. Experience optimising ecommerce performance through data and customer insight. Knowledge of paid media, social commerce and digital marketing. Strong commercial and analytical capability with P&L responsibility. Experience managing agencies, creators and strategic partners. A collaborative leadership style with the ability to influence across multiple functions. Why Apply? This is an exciting opportunity to take ownership of a high-profile international market within a fast-growing consumer brand. You'll have genuine influence over the US digital strategy, the autonomy to introduce new ideas and the opportunity to play a key role in the next phase of the company's international growth. If you're passionate about ecommerce, digital trading and scaling brands internationally, we'd love to hear from you. BH36795
Head of Ecommerce & Social Commerce (US) Greater Manchester £Competitive Zachary Daniels Recruitment are delighted to be partnering with a fast-growing consumer brand to recruit a Head of Ecommerce & Social Commerce (US) . About the Business Our client is a high-growth, digitally-led consumer brand with ambitious international expansion plans. Following continued success, they are looking to appoint a Head of Ecommerce & Social Commerce (US) to lead the commercial performance of their largest international market. This is a unique opportunity to take ownership of a rapidly growing US digital business, shaping ecommerce strategy, accelerating customer acquisition and driving profitable growth across ecommerce and social commerce channels. The Role As Head of Ecommerce & Social Commerce (US) , you'll be responsible for leading the commercial performance of the US online business, owning the digital trading strategy across ecommerce, social commerce, CRM and customer acquisition. This is a broad leadership role that combines hands-on ecommerce trading with performance marketing and social commerce , ensuring the US business continues to scale profitably while delivering an exceptional customer experience. Working closely with senior leadership, you'll use data, customer insight and commercial thinking to identify growth opportunities, optimise trading performance and continually evolve the digital proposition for the US market. Key Responsibilities Own the commercial performance and P&L of the US ecommerce business. Lead the digital trading strategy across ecommerce and social commerce channels. Drive customer acquisition, conversion and retention through data-led decision making. Develop CRM and lifecycle marketing strategies to increase customer lifetime value. Optimise onsite performance, merchandising and customer experience for the US customer. Lead social commerce initiatives, creator partnerships and digital campaigns that drive engagement and sales. Work closely with internal teams and external partners to maximise commercial performance. Champion innovation across ecommerce technology, AI and emerging digital platforms. Lead and develop a high-performing digital team while influencing wider commercial strategy. What We're Looking For The successful Head of Ecommerce & Social Commerce (US) will bring proven experience leading ecommerce growth within a fast-paced retail, consumer or D2C business. You'll combine strong commercial awareness with experience trading internationally, with exposure to the US market or global ecommerce operations. We're looking for someone who can demonstrate: Senior leadership experience across ecommerce, digital trading or social commerce. Ownership of commercial performance, online trading and digital growth. Strong understanding of customer acquisition, CRM and lifecycle marketing. Experience optimising ecommerce performance through data and customer insight. Knowledge of paid media, social commerce and digital marketing. Strong commercial and analytical capability with P&L responsibility. Experience managing agencies, creators and strategic partners. A collaborative leadership style with the ability to influence across multiple functions. Why Apply? This is an exciting opportunity to take ownership of a high-profile international market within a fast-growing consumer brand. You'll have genuine influence over the US digital strategy, the autonomy to introduce new ideas and the opportunity to play a key role in the next phase of the company's international growth. If you're passionate about ecommerce, digital trading and scaling brands internationally, we'd love to hear from you. BH36795
23/07/2026
Full time
Head of Ecommerce & Social Commerce (US) Greater Manchester £Competitive Zachary Daniels Recruitment are delighted to be partnering with a fast-growing consumer brand to recruit a Head of Ecommerce & Social Commerce (US) . About the Business Our client is a high-growth, digitally-led consumer brand with ambitious international expansion plans. Following continued success, they are looking to appoint a Head of Ecommerce & Social Commerce (US) to lead the commercial performance of their largest international market. This is a unique opportunity to take ownership of a rapidly growing US digital business, shaping ecommerce strategy, accelerating customer acquisition and driving profitable growth across ecommerce and social commerce channels. The Role As Head of Ecommerce & Social Commerce (US) , you'll be responsible for leading the commercial performance of the US online business, owning the digital trading strategy across ecommerce, social commerce, CRM and customer acquisition. This is a broad leadership role that combines hands-on ecommerce trading with performance marketing and social commerce , ensuring the US business continues to scale profitably while delivering an exceptional customer experience. Working closely with senior leadership, you'll use data, customer insight and commercial thinking to identify growth opportunities, optimise trading performance and continually evolve the digital proposition for the US market. Key Responsibilities Own the commercial performance and P&L of the US ecommerce business. Lead the digital trading strategy across ecommerce and social commerce channels. Drive customer acquisition, conversion and retention through data-led decision making. Develop CRM and lifecycle marketing strategies to increase customer lifetime value. Optimise onsite performance, merchandising and customer experience for the US customer. Lead social commerce initiatives, creator partnerships and digital campaigns that drive engagement and sales. Work closely with internal teams and external partners to maximise commercial performance. Champion innovation across ecommerce technology, AI and emerging digital platforms. Lead and develop a high-performing digital team while influencing wider commercial strategy. What We're Looking For The successful Head of Ecommerce & Social Commerce (US) will bring proven experience leading ecommerce growth within a fast-paced retail, consumer or D2C business. You'll combine strong commercial awareness with experience trading internationally, with exposure to the US market or global ecommerce operations. We're looking for someone who can demonstrate: Senior leadership experience across ecommerce, digital trading or social commerce. Ownership of commercial performance, online trading and digital growth. Strong understanding of customer acquisition, CRM and lifecycle marketing. Experience optimising ecommerce performance through data and customer insight. Knowledge of paid media, social commerce and digital marketing. Strong commercial and analytical capability with P&L responsibility. Experience managing agencies, creators and strategic partners. A collaborative leadership style with the ability to influence across multiple functions. Why Apply? This is an exciting opportunity to take ownership of a high-profile international market within a fast-growing consumer brand. You'll have genuine influence over the US digital strategy, the autonomy to introduce new ideas and the opportunity to play a key role in the next phase of the company's international growth. If you're passionate about ecommerce, digital trading and scaling brands internationally, we'd love to hear from you. BH36795
What is the role Working with the E-commerce team & Director to devise the online trading plan including; promotional plan, product category and SKU priority, and new content. Ensure it is delivered on time, within budget and meets sales targets for all AK Retail Brands ecommerce web sites (excluding Bad Rhino). Lead trading initiatives across the online business to ensure the AK Retail brands remain competitive in the marketplace but retaining the core brand values. What you will do Market Analysis: Conduct regular competitor analysis of territories to establish trends, competitor promotions & consumer behaviour. Develop insights from this to devise daily, weekly & strategic actions Trading Strategy: Plan and activate a trading strategy adapted to individual markets, merchandising plan, bestselling products and trends, seasons, product launches, events & calendars. Marketing campaigns: Plan & execute brand awareness activity across markets, tailored to the market to drive awareness & growth across Europe. Creative thinker: Plan and brief the trading communications to customers ensuring they are tailored to the market, designed appropriately & mobile first Digital Marketing: Promote bestseller & trend driving product in line with market performance and new product launches through all digital marketing channels. Manage all paid digital marketing channels striving for growth, revenue & profitability across the territories adapting strategy & campaign structure suitable for the market Translation & Localisation: Manage the translation agency & tools to ensure sites & marketing communications are relevant, appropriate & commercial E-commerce: Regular analysis of e-commerce performance ensuring we are competitive in payment gateways, delivery methods & other services. Work with the development & trading team to continually improve user experience driving conversion rate and reducing bounce rate. Budget management: Plan and budget of marketing costs in line with company expectations and optimised towards key periods What you will bring 2+ years Fashion Retail experience 2+ years E-commerce/Digital Marketing experience Commercial Awareness Technical Understanding Creative thinker Analytical and Reporting Skills Team Communication Highly motivated and a desire to be the best Proven ability to work well within a team and to use own initiative An energy and enthusiasm to succeed Ability to work hard and smart Ability to adapt to frequent change and a high-pressure environment Outstanding loyalty and commitment to the business JBRP1_UKTJ
23/07/2026
Full time
What is the role Working with the E-commerce team & Director to devise the online trading plan including; promotional plan, product category and SKU priority, and new content. Ensure it is delivered on time, within budget and meets sales targets for all AK Retail Brands ecommerce web sites (excluding Bad Rhino). Lead trading initiatives across the online business to ensure the AK Retail brands remain competitive in the marketplace but retaining the core brand values. What you will do Market Analysis: Conduct regular competitor analysis of territories to establish trends, competitor promotions & consumer behaviour. Develop insights from this to devise daily, weekly & strategic actions Trading Strategy: Plan and activate a trading strategy adapted to individual markets, merchandising plan, bestselling products and trends, seasons, product launches, events & calendars. Marketing campaigns: Plan & execute brand awareness activity across markets, tailored to the market to drive awareness & growth across Europe. Creative thinker: Plan and brief the trading communications to customers ensuring they are tailored to the market, designed appropriately & mobile first Digital Marketing: Promote bestseller & trend driving product in line with market performance and new product launches through all digital marketing channels. Manage all paid digital marketing channels striving for growth, revenue & profitability across the territories adapting strategy & campaign structure suitable for the market Translation & Localisation: Manage the translation agency & tools to ensure sites & marketing communications are relevant, appropriate & commercial E-commerce: Regular analysis of e-commerce performance ensuring we are competitive in payment gateways, delivery methods & other services. Work with the development & trading team to continually improve user experience driving conversion rate and reducing bounce rate. Budget management: Plan and budget of marketing costs in line with company expectations and optimised towards key periods What you will bring 2+ years Fashion Retail experience 2+ years E-commerce/Digital Marketing experience Commercial Awareness Technical Understanding Creative thinker Analytical and Reporting Skills Team Communication Highly motivated and a desire to be the best Proven ability to work well within a team and to use own initiative An energy and enthusiasm to succeed Ability to work hard and smart Ability to adapt to frequent change and a high-pressure environment Outstanding loyalty and commitment to the business JBRP1_UKTJ
Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland-not that we're bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are recruiting for an E-Commerce Manager to lead and optimise the organisation's day-to-day e-commerce operations. This role has responsibility for all online trading activity, including product management across the e-commerce platform, supporting the delivery of a new website, and integrating product ranges from newly acquired businesses. A key focus of the role is driving commercial growth, optimising pricing and performance strategies, and ensuring the e-commerce platform remains competitive and customer-focused. The Role - Ecommerce Manager E-Commerce Platform & Product Management To own the day-to-day operation and management of Liquidline's e-commerce portal. To maintain an accurate and up-to-date product catalogue, including pricing, availability, descriptions, and imagery. To load and manage products from newly acquired businesses onto the e-commerce platform. To continuously update product data and imagery to maintain consistency and accuracy. To collaborate with the marketing designer to create engaging product descriptions and visuals. Promotions, Pricing & Commercial Performance To plan, manage and review portal promotions, banners and seasonal campaigns in line with marketing activity. To monitor competitor pricing and market trends, adjusting online pricing in collaboration with finance and sales teams. To track analyse e-commerce performance, including sales, traffic, conversation rates and customer behaviour. To product regular performance reports and insights to support business decision-making. Website & Digital Development To play an active role in the ongoing website redevelopment project. To ensure e-commerce functionality aligns with overall digital strategy and user experience. To provide input into new features, integrations, and improvements that support online sales and engagement. To work with IT to resolve issues and improve website performance, security and reliability. plan, execute, and manage promotional campaigns for the portal. Inventory, Data & Systems Works closely with procurement and inventory teams to ensure stock availability is correctly reflected online. To maintain accurate IQ and product data across the e-commerce platform. To continuously improves the online customer journey from product discovery through the checkout. To support the smooth launch of new products and services onto the e-commerce platform. To collaborate with marketing, sales, customer service, IT, and operations teams to ensure e-commerce activity supports wider business objectives. Customer Experience & Cross-Functional Collaboration To continuously improves the online customer journey from product discovery through the checkout. To collaborate with marketing, sales, customer service, IT, and operations teams to ensure e-commerce activity supports wider business objectives. To support the smooth launch of new products and services onto the e-commerce platform. What you will need in the role of Ecommerce Manager Proven experience in-ecommerce management, preferably within a B2B or retail environment. Strong understanding of e-commerce platforms, web analytics tools (e.g. Google Analytics) and online merchandising. Familiarity with SEO, SEM, and other digital marketing strategies. Strong project management skills, with a proven track record of driving e-commerce growth Experience managing product catalogues, pricing strategies and promotional campaigns Familiarity with integrating products from newly acquired businesses into an existing platform Ability to work collaboratively with cross-functional teams Excellent communication and organisational skills Analytical mindset with experience in managing performance KPI's and making data-driven decisions Proficiency in website CMS, with a focus on e-commerce platforms and customer experience (New site development) What You Will Learn & What Liquidline Can Offer You Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too: 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge. Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs. Candidate Referral Program: Help grow our team and earn rewards Company Bonus Scheme: Celebrate success with us. Enhanced Sick Pay: Supporting you when you need it most Enhanced Parental Leave: Comprehensive support for your family journey Salary Sacrifice Pension Scheme: Save for your future with ease. Life Assurance & Income Protection (UK Only): Peace of mind for you. HSF Health Plan: Access affordable healthcare. YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support. Employee Assistance Programme: Mental health support, virtual GP services and more. Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences. Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there's never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth. We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!
22/07/2026
Full time
Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland-not that we're bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are recruiting for an E-Commerce Manager to lead and optimise the organisation's day-to-day e-commerce operations. This role has responsibility for all online trading activity, including product management across the e-commerce platform, supporting the delivery of a new website, and integrating product ranges from newly acquired businesses. A key focus of the role is driving commercial growth, optimising pricing and performance strategies, and ensuring the e-commerce platform remains competitive and customer-focused. The Role - Ecommerce Manager E-Commerce Platform & Product Management To own the day-to-day operation and management of Liquidline's e-commerce portal. To maintain an accurate and up-to-date product catalogue, including pricing, availability, descriptions, and imagery. To load and manage products from newly acquired businesses onto the e-commerce platform. To continuously update product data and imagery to maintain consistency and accuracy. To collaborate with the marketing designer to create engaging product descriptions and visuals. Promotions, Pricing & Commercial Performance To plan, manage and review portal promotions, banners and seasonal campaigns in line with marketing activity. To monitor competitor pricing and market trends, adjusting online pricing in collaboration with finance and sales teams. To track analyse e-commerce performance, including sales, traffic, conversation rates and customer behaviour. To product regular performance reports and insights to support business decision-making. Website & Digital Development To play an active role in the ongoing website redevelopment project. To ensure e-commerce functionality aligns with overall digital strategy and user experience. To provide input into new features, integrations, and improvements that support online sales and engagement. To work with IT to resolve issues and improve website performance, security and reliability. plan, execute, and manage promotional campaigns for the portal. Inventory, Data & Systems Works closely with procurement and inventory teams to ensure stock availability is correctly reflected online. To maintain accurate IQ and product data across the e-commerce platform. To continuously improves the online customer journey from product discovery through the checkout. To support the smooth launch of new products and services onto the e-commerce platform. To collaborate with marketing, sales, customer service, IT, and operations teams to ensure e-commerce activity supports wider business objectives. Customer Experience & Cross-Functional Collaboration To continuously improves the online customer journey from product discovery through the checkout. To collaborate with marketing, sales, customer service, IT, and operations teams to ensure e-commerce activity supports wider business objectives. To support the smooth launch of new products and services onto the e-commerce platform. What you will need in the role of Ecommerce Manager Proven experience in-ecommerce management, preferably within a B2B or retail environment. Strong understanding of e-commerce platforms, web analytics tools (e.g. Google Analytics) and online merchandising. Familiarity with SEO, SEM, and other digital marketing strategies. Strong project management skills, with a proven track record of driving e-commerce growth Experience managing product catalogues, pricing strategies and promotional campaigns Familiarity with integrating products from newly acquired businesses into an existing platform Ability to work collaboratively with cross-functional teams Excellent communication and organisational skills Analytical mindset with experience in managing performance KPI's and making data-driven decisions Proficiency in website CMS, with a focus on e-commerce platforms and customer experience (New site development) What You Will Learn & What Liquidline Can Offer You Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too: 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge. Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs. Candidate Referral Program: Help grow our team and earn rewards Company Bonus Scheme: Celebrate success with us. Enhanced Sick Pay: Supporting you when you need it most Enhanced Parental Leave: Comprehensive support for your family journey Salary Sacrifice Pension Scheme: Save for your future with ease. Life Assurance & Income Protection (UK Only): Peace of mind for you. HSF Health Plan: Access affordable healthcare. YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support. Employee Assistance Programme: Mental health support, virtual GP services and more. Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences. Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there's never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth. We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!
What is the role Working with the E-commerce team & Director to devise the online trading plan including; promotional plan, product category and SKU priority, and new content. Ensure it is delivered on time, within budget and meets sales targets for all AK Retail Brands ecommerce web sites (excluding Bad Rhino). Lead trading initiatives across the online business to ensure the AK Retail brands remain competitive in the marketplace but retaining the core brand values. What you will do Market Analysis: Conduct regular competitor analysis of territories to establish trends, competitor promotions & consumer behaviour. Develop insights from this to devise daily, weekly & strategic actions Trading Strategy: Plan and activate a trading strategy adapted to individual markets, merchandising plan, bestselling products and trends, seasons, product launches, events & calendars. Marketing campaigns: Plan & execute brand awareness activity across markets, tailored to the market to drive awareness & growth across Europe. Creative thinker: Plan and brief the trading communications to customers ensuring they are tailored to the market, designed appropriately & mobile first Digital Marketing: Promote bestseller & trend driving product in line with market performance and new product launches through all digital marketing channels. Manage all paid digital marketing channels striving for growth, revenue & profitability across the territories adapting strategy & campaign structure suitable for the market Translation & Localisation: Manage the translation agency & tools to ensure sites & marketing communications are relevant, appropriate & commercial E-commerce: Regular analysis of e-commerce performance ensuring we are competitive in payment gateways, delivery methods & other services. Work with the development & trading team to continually improve user experience driving conversion rate and reducing bounce rate. Budget management: Plan and budget of marketing costs in line with company expectations and optimised towards key periods What you will bring 2+ years Fashion Retail experience 2+ years E-commerce/Digital Marketing experience Commercial Awareness Technical Understanding Creative thinker Analytical and Reporting Skills Team Communication Highly motivated and a desire to be the best Proven ability to work well within a team and to use own initiative An energy and enthusiasm to succeed Ability to work hard and smart Ability to adapt to frequent change and a high-pressure environment Outstanding loyalty and commitment to the business JBRP1_UKTJ
22/07/2026
Full time
What is the role Working with the E-commerce team & Director to devise the online trading plan including; promotional plan, product category and SKU priority, and new content. Ensure it is delivered on time, within budget and meets sales targets for all AK Retail Brands ecommerce web sites (excluding Bad Rhino). Lead trading initiatives across the online business to ensure the AK Retail brands remain competitive in the marketplace but retaining the core brand values. What you will do Market Analysis: Conduct regular competitor analysis of territories to establish trends, competitor promotions & consumer behaviour. Develop insights from this to devise daily, weekly & strategic actions Trading Strategy: Plan and activate a trading strategy adapted to individual markets, merchandising plan, bestselling products and trends, seasons, product launches, events & calendars. Marketing campaigns: Plan & execute brand awareness activity across markets, tailored to the market to drive awareness & growth across Europe. Creative thinker: Plan and brief the trading communications to customers ensuring they are tailored to the market, designed appropriately & mobile first Digital Marketing: Promote bestseller & trend driving product in line with market performance and new product launches through all digital marketing channels. Manage all paid digital marketing channels striving for growth, revenue & profitability across the territories adapting strategy & campaign structure suitable for the market Translation & Localisation: Manage the translation agency & tools to ensure sites & marketing communications are relevant, appropriate & commercial E-commerce: Regular analysis of e-commerce performance ensuring we are competitive in payment gateways, delivery methods & other services. Work with the development & trading team to continually improve user experience driving conversion rate and reducing bounce rate. Budget management: Plan and budget of marketing costs in line with company expectations and optimised towards key periods What you will bring 2+ years Fashion Retail experience 2+ years E-commerce/Digital Marketing experience Commercial Awareness Technical Understanding Creative thinker Analytical and Reporting Skills Team Communication Highly motivated and a desire to be the best Proven ability to work well within a team and to use own initiative An energy and enthusiasm to succeed Ability to work hard and smart Ability to adapt to frequent change and a high-pressure environment Outstanding loyalty and commitment to the business JBRP1_UKTJ
Head of Ecommerce & Social Commerce (rest of world) - Beauty Brand Manchester Salary - £70k - £80k Zachary Daniels are partnered with a fast-scaling, founder-led beauty and ecommerce brand recognised as one of the UK's biggest social commerce success stories. Built through community-first marketing, viral product launches, and an innovative TikTok Shop strategy, the brand rapidly evolved from an independent startup into a multi-million-pound global business with a highly engaged global audience through creator collaborations, affiliate programmes, immersive digital campaigns, and trend-led product launches. The Role: As Head of Ecommerce & Social Commerce (rest of world) , you'll be responsible for leading the commercial performance of the International online business, owning the digital trading strategy across ecommerce, social commerce, CRM and customer acquisition. Key Responsibilities: Own the commercial performance and P&L of the international ecommerce business. Lead the digital trading strategy across ecommerce and social commerce channels. Drive customer acquisition, conversion and retention through data-led decision making. Develop CRM and lifecycle marketing strategies to increase customer lifetime value. Optimise onsite performance, merchandising and customer experience for the international customer. Lead social commerce initiatives, creator partnerships and digital campaigns that drive engagement and sales. Work closely with internal teams and external partners to maximise commercial performance. Champion innovation across ecommerce technology, AI and emerging digital platforms. Lead and develop a high-performing digital team while influencing wider commercial strategy. About You: Senior leadership experience across ecommerce, digital trading or social commerce. Ownership of commercial performance, online trading and digital growth. Strong understanding of customer acquisition, CRM and lifecycle marketing. Experience optimising ecommerce performance through data and customer insight. Knowledge of paid media, social commerce and digital marketing. Strong commercial and analytical capability with P&L responsibility. Experience managing agencies, creators and strategic partners. A collaborative leadership style with the ability to influence across multiple functions. Why Apply: This is an exciting opportunity to take ownership of a high-profile international market within a fast-growing consumer brand. You'll have genuine influence over the international digital strategy, the autonomy to introduce new ideas and the opportunity to play a key role in the next phase of the company's international growth. BH36823
21/07/2026
Full time
Head of Ecommerce & Social Commerce (rest of world) - Beauty Brand Manchester Salary - £70k - £80k Zachary Daniels are partnered with a fast-scaling, founder-led beauty and ecommerce brand recognised as one of the UK's biggest social commerce success stories. Built through community-first marketing, viral product launches, and an innovative TikTok Shop strategy, the brand rapidly evolved from an independent startup into a multi-million-pound global business with a highly engaged global audience through creator collaborations, affiliate programmes, immersive digital campaigns, and trend-led product launches. The Role: As Head of Ecommerce & Social Commerce (rest of world) , you'll be responsible for leading the commercial performance of the International online business, owning the digital trading strategy across ecommerce, social commerce, CRM and customer acquisition. Key Responsibilities: Own the commercial performance and P&L of the international ecommerce business. Lead the digital trading strategy across ecommerce and social commerce channels. Drive customer acquisition, conversion and retention through data-led decision making. Develop CRM and lifecycle marketing strategies to increase customer lifetime value. Optimise onsite performance, merchandising and customer experience for the international customer. Lead social commerce initiatives, creator partnerships and digital campaigns that drive engagement and sales. Work closely with internal teams and external partners to maximise commercial performance. Champion innovation across ecommerce technology, AI and emerging digital platforms. Lead and develop a high-performing digital team while influencing wider commercial strategy. About You: Senior leadership experience across ecommerce, digital trading or social commerce. Ownership of commercial performance, online trading and digital growth. Strong understanding of customer acquisition, CRM and lifecycle marketing. Experience optimising ecommerce performance through data and customer insight. Knowledge of paid media, social commerce and digital marketing. Strong commercial and analytical capability with P&L responsibility. Experience managing agencies, creators and strategic partners. A collaborative leadership style with the ability to influence across multiple functions. Why Apply: This is an exciting opportunity to take ownership of a high-profile international market within a fast-growing consumer brand. You'll have genuine influence over the international digital strategy, the autonomy to introduce new ideas and the opportunity to play a key role in the next phase of the company's international growth. BH36823
Head of Ecommerce & Social Commerce (US) Greater Manchester £Competitive Zachary Daniels Recruitment are delighted to be partnering with a fast-growing consumer brand to recruit a Head of Ecommerce & Social Commerce (US) . About the Business Our client is a high-growth, digitally-led consumer brand with ambitious international expansion plans. Following continued success, they are looking to appoint a Head of Ecommerce & Social Commerce (US) to lead the commercial performance of their largest international market. This is a unique opportunity to take ownership of a rapidly growing US digital business, shaping ecommerce strategy, accelerating customer acquisition and driving profitable growth across ecommerce and social commerce channels. The Role As Head of Ecommerce & Social Commerce (US) , you'll be responsible for leading the commercial performance of the US online business, owning the digital trading strategy across ecommerce, social commerce, CRM and customer acquisition. This is a broad leadership role that combines hands-on ecommerce trading with performance marketing and social commerce , ensuring the US business continues to scale profitably while delivering an exceptional customer experience. Working closely with senior leadership, you'll use data, customer insight and commercial thinking to identify growth opportunities, optimise trading performance and continually evolve the digital proposition for the US market. Key Responsibilities Own the commercial performance and P&L of the US ecommerce business. Lead the digital trading strategy across ecommerce and social commerce channels. Drive customer acquisition, conversion and retention through data-led decision making. Develop CRM and lifecycle marketing strategies to increase customer lifetime value. Optimise onsite performance, merchandising and customer experience for the US customer. Lead social commerce initiatives, creator partnerships and digital campaigns that drive engagement and sales. Work closely with internal teams and external partners to maximise commercial performance. Champion innovation across ecommerce technology, AI and emerging digital platforms. Lead and develop a high-performing digital team while influencing wider commercial strategy. What We're Looking For The successful Head of Ecommerce & Social Commerce (US) will bring proven experience leading ecommerce growth within a fast-paced retail, consumer or D2C business. You'll combine strong commercial awareness with experience trading internationally, with exposure to the US market or global ecommerce operations. We're looking for someone who can demonstrate: Senior leadership experience across ecommerce, digital trading or social commerce. Ownership of commercial performance, online trading and digital growth. Strong understanding of customer acquisition, CRM and lifecycle marketing. Experience optimising ecommerce performance through data and customer insight. Knowledge of paid media, social commerce and digital marketing. Strong commercial and analytical capability with P&L responsibility. Experience managing agencies, creators and strategic partners. A collaborative leadership style with the ability to influence across multiple functions. Why Apply? This is an exciting opportunity to take ownership of a high-profile international market within a fast-growing consumer brand. You'll have genuine influence over the US digital strategy, the autonomy to introduce new ideas and the opportunity to play a key role in the next phase of the company's international growth. If you're passionate about ecommerce, digital trading and scaling brands internationally, we'd love to hear from you. BH36795
21/07/2026
Full time
Head of Ecommerce & Social Commerce (US) Greater Manchester £Competitive Zachary Daniels Recruitment are delighted to be partnering with a fast-growing consumer brand to recruit a Head of Ecommerce & Social Commerce (US) . About the Business Our client is a high-growth, digitally-led consumer brand with ambitious international expansion plans. Following continued success, they are looking to appoint a Head of Ecommerce & Social Commerce (US) to lead the commercial performance of their largest international market. This is a unique opportunity to take ownership of a rapidly growing US digital business, shaping ecommerce strategy, accelerating customer acquisition and driving profitable growth across ecommerce and social commerce channels. The Role As Head of Ecommerce & Social Commerce (US) , you'll be responsible for leading the commercial performance of the US online business, owning the digital trading strategy across ecommerce, social commerce, CRM and customer acquisition. This is a broad leadership role that combines hands-on ecommerce trading with performance marketing and social commerce , ensuring the US business continues to scale profitably while delivering an exceptional customer experience. Working closely with senior leadership, you'll use data, customer insight and commercial thinking to identify growth opportunities, optimise trading performance and continually evolve the digital proposition for the US market. Key Responsibilities Own the commercial performance and P&L of the US ecommerce business. Lead the digital trading strategy across ecommerce and social commerce channels. Drive customer acquisition, conversion and retention through data-led decision making. Develop CRM and lifecycle marketing strategies to increase customer lifetime value. Optimise onsite performance, merchandising and customer experience for the US customer. Lead social commerce initiatives, creator partnerships and digital campaigns that drive engagement and sales. Work closely with internal teams and external partners to maximise commercial performance. Champion innovation across ecommerce technology, AI and emerging digital platforms. Lead and develop a high-performing digital team while influencing wider commercial strategy. What We're Looking For The successful Head of Ecommerce & Social Commerce (US) will bring proven experience leading ecommerce growth within a fast-paced retail, consumer or D2C business. You'll combine strong commercial awareness with experience trading internationally, with exposure to the US market or global ecommerce operations. We're looking for someone who can demonstrate: Senior leadership experience across ecommerce, digital trading or social commerce. Ownership of commercial performance, online trading and digital growth. Strong understanding of customer acquisition, CRM and lifecycle marketing. Experience optimising ecommerce performance through data and customer insight. Knowledge of paid media, social commerce and digital marketing. Strong commercial and analytical capability with P&L responsibility. Experience managing agencies, creators and strategic partners. A collaborative leadership style with the ability to influence across multiple functions. Why Apply? This is an exciting opportunity to take ownership of a high-profile international market within a fast-growing consumer brand. You'll have genuine influence over the US digital strategy, the autonomy to introduce new ideas and the opportunity to play a key role in the next phase of the company's international growth. If you're passionate about ecommerce, digital trading and scaling brands internationally, we'd love to hear from you. BH36795
Dr. Martens is more than a brand - it's a global icon with over 60 years of attitude, heritage, and cultural impact. We're a thriving, values driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you're ready to make your mark, you're in the right place. At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They're not just words - they're how we turn passion into progress. WHERE YOU SIT As our E-commerce Production Manager, you'll be part of the Creative Production team working closely with brilliant people across the business and reporting into Head of Creative Production. You'll be right at the heart of fast moving projects that shape how we show up for our consumers - today and tomorrow. WHERE YOU CONTRIBUTE This role ensures that ecommerce assets are accurate, premium, on brand and delivered on time to support global DTC performance. Acting as the operational lead for ecommerce production, the role owns workflow management, shoot scheduling, team coordination, resource planning, budget management, asset readiness and adherence to global standards. The E-Com Production Manager partners closely with Digital Trading, Product, Merchandising, Creative, Copywriting and regional teams to ensure ecommerce content aligns to launch calendars, product priorities and commercial objectives. By driving operational excellence, efficiency and Brand guidelines accuracy, this role directly contributes to digital KPIs including conversion, product engagement, content quality and speed to site. CORE ACCOUNTABILITIES As our E-commerce Production Manager, you will be responsible for: End-to-End Production Leadership: Own the ecommerce content workflow from planning through to delivery, ensuring assets are accurate, on time, and aligned with brand and commercial priorities. Shoot & Team Management: Plan and schedule shoots across BAU and seasonal campaigns, coordinating cross functional teams and managing daily workloads across in house and freelance talent. Resource, Budget & Quality Oversight: Forecast capacity, manage budgets and freelancers, and ensure high quality output through robust QC processes aligned to brand and technical standards. Process, Delivery & Performance Optimisation: Maintain efficient workflows, ensure asset readiness and timely delivery, align with key stakeholders, and track performance metrics to drive continuous improvement and innovation. KEY SKILLS & CAPABILITIES Put simply, the key things we're looking for are: Production Leadership & Studio Expertise: Strong experience leading ecommerce content production with deep knowledge of studio workflows, photography processes, asset pipelines, and sample management. Project & Quality Management: Highly organised with the ability to manage multiple shoots against tight deadlines while maintaining exceptional attention to detail across QC, product accuracy, and technical standards. Cross-Functional Collaboration: Effective communicator, able to align and coordinate across creative, digital, trading, merchandising, and regional teams. Technical & Problem-Solving Capability: Solid understanding of ecommerce asset requirements and production tools, with the ability to proactively resolve challenges in fast paced environments. Team Leadership, Process & Commercial Awareness: Confident in coaching teams, driving operational processes, and understanding how content performance impacts conversion, engagement, and overall site experience. WHAT'S IN IT FOR YOU? Hybrid working Welcome free pair of Docs Buy as you Earn Share scheme 65% off all Docs 50% off Accessories Pension Scheme through Aviva Life Assurance 25 Days Annual Leave + Bank Holidays Private healthcare 2 paid volunteer days per year READY TO FILL YOUR BOOTS? If you're excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality - we'd love to hear from you. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
21/07/2026
Full time
Dr. Martens is more than a brand - it's a global icon with over 60 years of attitude, heritage, and cultural impact. We're a thriving, values driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you're ready to make your mark, you're in the right place. At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They're not just words - they're how we turn passion into progress. WHERE YOU SIT As our E-commerce Production Manager, you'll be part of the Creative Production team working closely with brilliant people across the business and reporting into Head of Creative Production. You'll be right at the heart of fast moving projects that shape how we show up for our consumers - today and tomorrow. WHERE YOU CONTRIBUTE This role ensures that ecommerce assets are accurate, premium, on brand and delivered on time to support global DTC performance. Acting as the operational lead for ecommerce production, the role owns workflow management, shoot scheduling, team coordination, resource planning, budget management, asset readiness and adherence to global standards. The E-Com Production Manager partners closely with Digital Trading, Product, Merchandising, Creative, Copywriting and regional teams to ensure ecommerce content aligns to launch calendars, product priorities and commercial objectives. By driving operational excellence, efficiency and Brand guidelines accuracy, this role directly contributes to digital KPIs including conversion, product engagement, content quality and speed to site. CORE ACCOUNTABILITIES As our E-commerce Production Manager, you will be responsible for: End-to-End Production Leadership: Own the ecommerce content workflow from planning through to delivery, ensuring assets are accurate, on time, and aligned with brand and commercial priorities. Shoot & Team Management: Plan and schedule shoots across BAU and seasonal campaigns, coordinating cross functional teams and managing daily workloads across in house and freelance talent. Resource, Budget & Quality Oversight: Forecast capacity, manage budgets and freelancers, and ensure high quality output through robust QC processes aligned to brand and technical standards. Process, Delivery & Performance Optimisation: Maintain efficient workflows, ensure asset readiness and timely delivery, align with key stakeholders, and track performance metrics to drive continuous improvement and innovation. KEY SKILLS & CAPABILITIES Put simply, the key things we're looking for are: Production Leadership & Studio Expertise: Strong experience leading ecommerce content production with deep knowledge of studio workflows, photography processes, asset pipelines, and sample management. Project & Quality Management: Highly organised with the ability to manage multiple shoots against tight deadlines while maintaining exceptional attention to detail across QC, product accuracy, and technical standards. Cross-Functional Collaboration: Effective communicator, able to align and coordinate across creative, digital, trading, merchandising, and regional teams. Technical & Problem-Solving Capability: Solid understanding of ecommerce asset requirements and production tools, with the ability to proactively resolve challenges in fast paced environments. Team Leadership, Process & Commercial Awareness: Confident in coaching teams, driving operational processes, and understanding how content performance impacts conversion, engagement, and overall site experience. WHAT'S IN IT FOR YOU? Hybrid working Welcome free pair of Docs Buy as you Earn Share scheme 65% off all Docs 50% off Accessories Pension Scheme through Aviva Life Assurance 25 Days Annual Leave + Bank Holidays Private healthcare 2 paid volunteer days per year READY TO FILL YOUR BOOTS? If you're excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality - we'd love to hear from you. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Digital Trading Manager Location: Yeovil, Somerset (Hybrid - 2 days per week) Salary: £45,000-£60,000 + up to 20% bonus + excellent benefits We're partnering with one of the UK's leading omnichannel retailers to recruit two Digital Trading Managers as part of an exciting period of growth and transformation within their ecommerce function. This is a fantastic opportunity to join a high-performing digital team that is investing heavily in ecommerce, retail media and customer experience. You'll take ownership of key product categories, driving online trading performance and influencing commercial decisions that directly impact revenue and customer experience. The Opportunity Reporting to the Senior Digital Trading Manager, you'll own the digital trading strategy for your categories across web and app, working closely with commercial, merchandising, marketing, CRM, pricing and supply chain teams. This is a highly commercial role where you'll use customer insight and trading data to identify opportunities, improve conversion, optimise campaigns and deliver sustainable ecommerce growth. You'll also play a key role in shaping the future of the digital trading function, joining at an exciting time as the team continues to evolve and invest in its online proposition. Key Responsibilities Own the digital trading performance for multiple product categories across ecommerce channels. Develop and deliver category trading strategies that drive revenue, conversion and customer engagement. Analyse trading performance and customer behaviour to identify opportunities for growth. Present data-driven recommendations to commercial stakeholders and influence trading decisions. Collaborate with merchandising, marketing, CRM, pricing and supply chain teams to optimise campaigns and customer journeys. Deliver seamless execution of promotional activity across web and app. Monitor market trends, competitor activity and customer behaviour to inform trading decisions. Lead and develop a Digital Trader, supporting their ongoing development and performance. About You We're looking for someone with proven Digital Trading experience within a retail ecommerce environment who enjoys combining commercial thinking with data-led decision making. You'll be comfortable working across multiple stakeholders, able to build strong relationships and confidently influence decisions through insight rather than authority. You'll ideally have: 2+ years' Digital Trading experience within a retail ecommerce environment. Experience managing category performance, trading plans and promotional activity. Strong analytical skills with experience using GA4 and ecommerce reporting tools. A commercial mindset with a passion for improving conversion and online sales. Experience working cross-functionally with commercial, marketing and merchandising teams. Excellent stakeholder management and communication skills. Previous line management or mentoring experience would be beneficial, but is not essential. Why Apply? Join one of the UK's most successful omnichannel retailers. Genuine ownership of your categories with significant commercial influence. High-performing, collaborative digital team. Ongoing investment across ecommerce, digital and retail media. Excellent career development opportunities within a growing digital function. Hybrid working (2 days per week in the office). Competitive salary up to £60,000. Annual bonus of up to 20%. Outstanding benefits package, including an excellent pension scheme. If you're an experienced Digital Trading professional looking for a role where you can make a real commercial impact while developing your career within a market-leading retailer, we'd love to hear from you. Rates depend on experience and client requirements
20/07/2026
Full time
Digital Trading Manager Location: Yeovil, Somerset (Hybrid - 2 days per week) Salary: £45,000-£60,000 + up to 20% bonus + excellent benefits We're partnering with one of the UK's leading omnichannel retailers to recruit two Digital Trading Managers as part of an exciting period of growth and transformation within their ecommerce function. This is a fantastic opportunity to join a high-performing digital team that is investing heavily in ecommerce, retail media and customer experience. You'll take ownership of key product categories, driving online trading performance and influencing commercial decisions that directly impact revenue and customer experience. The Opportunity Reporting to the Senior Digital Trading Manager, you'll own the digital trading strategy for your categories across web and app, working closely with commercial, merchandising, marketing, CRM, pricing and supply chain teams. This is a highly commercial role where you'll use customer insight and trading data to identify opportunities, improve conversion, optimise campaigns and deliver sustainable ecommerce growth. You'll also play a key role in shaping the future of the digital trading function, joining at an exciting time as the team continues to evolve and invest in its online proposition. Key Responsibilities Own the digital trading performance for multiple product categories across ecommerce channels. Develop and deliver category trading strategies that drive revenue, conversion and customer engagement. Analyse trading performance and customer behaviour to identify opportunities for growth. Present data-driven recommendations to commercial stakeholders and influence trading decisions. Collaborate with merchandising, marketing, CRM, pricing and supply chain teams to optimise campaigns and customer journeys. Deliver seamless execution of promotional activity across web and app. Monitor market trends, competitor activity and customer behaviour to inform trading decisions. Lead and develop a Digital Trader, supporting their ongoing development and performance. About You We're looking for someone with proven Digital Trading experience within a retail ecommerce environment who enjoys combining commercial thinking with data-led decision making. You'll be comfortable working across multiple stakeholders, able to build strong relationships and confidently influence decisions through insight rather than authority. You'll ideally have: 2+ years' Digital Trading experience within a retail ecommerce environment. Experience managing category performance, trading plans and promotional activity. Strong analytical skills with experience using GA4 and ecommerce reporting tools. A commercial mindset with a passion for improving conversion and online sales. Experience working cross-functionally with commercial, marketing and merchandising teams. Excellent stakeholder management and communication skills. Previous line management or mentoring experience would be beneficial, but is not essential. Why Apply? Join one of the UK's most successful omnichannel retailers. Genuine ownership of your categories with significant commercial influence. High-performing, collaborative digital team. Ongoing investment across ecommerce, digital and retail media. Excellent career development opportunities within a growing digital function. Hybrid working (2 days per week in the office). Competitive salary up to £60,000. Annual bonus of up to 20%. Outstanding benefits package, including an excellent pension scheme. If you're an experienced Digital Trading professional looking for a role where you can make a real commercial impact while developing your career within a market-leading retailer, we'd love to hear from you. Rates depend on experience and client requirements
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de coding makeup applications for everyone, everywhere, with an easy to use, easy to choose, easy to gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market leading growth, innovative retail and product launches fuelled by industry leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role The eCommerce Merchandise Manager is responsible for ensuring optimal stock availability, forecast accuracy, and operational readiness to enable trading performance across eCommerce. Working closely with the Head of eCommerce and wider commercial teams, this role provides the stock, forecasting, and supply chain oversight required to support execution of the trading strategy. Acting as the key operational and merchandising lead for eCommerce, the role owns visibility of stock risk and opportunity, proactively identifying actions to protect sales, improve availability, and drive operational efficiency. This role combines strong commercial awareness with operational excellence, ensuring processes, systems, and supply chain coordination effectively support business growth and customer experience. Trading & Commercial Performance Produce and maintain daily, weekly, and monthly trading reports, analysing sales, stock, and operational performance to identify risks and opportunities Own visibility and reporting of stock risks, including OOS performance, sizing impacts, back in stock opportunities, and ageing inventory, proactively recommending actions to protect trade performance Translate customer feedback, returns insights, and operational trends into actionable recommendations to improve performance and customer experience Stock Management & Supply Chain Coordination Own inventory visibility across eCommerce, ensuring optimal stock availability and operational readiness Partner closely with global Supply Chain teams to align on forecasts, intake, fulfilment priorities, SLAs, and operational constraints Proactively identify and mitigate stock risks including OOS, overstock, and ageing SKUs, providing clear recommendations and escalation where required Oversee stock planning for peak trading periods, launches, loyalty activity, and key commercial events Ensure operational readiness for product launches, seasonal campaigns, and ancillary product requirements (e.g. samples, gift wrap, NPD) Forecasting & Financial Planning Own stock and sales forecast accuracy across product categories, supporting effective stock risk mitigation and availability planning Contribute to seasonal planning, budgeting, and reforecasting processes through data analysis and commercial insight Align forecasts with the trading calendar, operational capacity, and supply chain changes to support effective execution Use historical performance, trading trends, and operational data to continuously improve forecast accuracy and stock efficiency eCommerce Operations & Process Optimisation Drive operational excellence across eCommerce merchandising and supply chain processes Identify and implement process improvements that enhance efficiency, accuracy, scalability, and cross functional ways of working Act as a key operational representative within supply chain and business forums, ensuring critical updates and risks are communicated clearly Partner with stakeholders to improve systems, reporting capabilities, stock visibility, and operational workflows Support operational readiness planning for peak periods, fulfilment changes, and major trading events Who you will work with The Ecom & Digital team About you Strong commercial and analytical mindset, using data to identify risks, opportunities, and actionable recommendations Proven expertise in stock management, forecasting, and inventory risk mitigation Strong operational understanding across supply chain, fulfilment, and eCommerce processes Experience improving processes, systems, and operational efficiencies within a fast paced environment Effective stakeholder management and cross functional collaboration skills High attention to detail with the ability to manage multiple priorities simultaneously Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We're a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and planning with our pension and life assurance for all. Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues. Bring your fury friend to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
20/07/2026
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de coding makeup applications for everyone, everywhere, with an easy to use, easy to choose, easy to gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market leading growth, innovative retail and product launches fuelled by industry leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role The eCommerce Merchandise Manager is responsible for ensuring optimal stock availability, forecast accuracy, and operational readiness to enable trading performance across eCommerce. Working closely with the Head of eCommerce and wider commercial teams, this role provides the stock, forecasting, and supply chain oversight required to support execution of the trading strategy. Acting as the key operational and merchandising lead for eCommerce, the role owns visibility of stock risk and opportunity, proactively identifying actions to protect sales, improve availability, and drive operational efficiency. This role combines strong commercial awareness with operational excellence, ensuring processes, systems, and supply chain coordination effectively support business growth and customer experience. Trading & Commercial Performance Produce and maintain daily, weekly, and monthly trading reports, analysing sales, stock, and operational performance to identify risks and opportunities Own visibility and reporting of stock risks, including OOS performance, sizing impacts, back in stock opportunities, and ageing inventory, proactively recommending actions to protect trade performance Translate customer feedback, returns insights, and operational trends into actionable recommendations to improve performance and customer experience Stock Management & Supply Chain Coordination Own inventory visibility across eCommerce, ensuring optimal stock availability and operational readiness Partner closely with global Supply Chain teams to align on forecasts, intake, fulfilment priorities, SLAs, and operational constraints Proactively identify and mitigate stock risks including OOS, overstock, and ageing SKUs, providing clear recommendations and escalation where required Oversee stock planning for peak trading periods, launches, loyalty activity, and key commercial events Ensure operational readiness for product launches, seasonal campaigns, and ancillary product requirements (e.g. samples, gift wrap, NPD) Forecasting & Financial Planning Own stock and sales forecast accuracy across product categories, supporting effective stock risk mitigation and availability planning Contribute to seasonal planning, budgeting, and reforecasting processes through data analysis and commercial insight Align forecasts with the trading calendar, operational capacity, and supply chain changes to support effective execution Use historical performance, trading trends, and operational data to continuously improve forecast accuracy and stock efficiency eCommerce Operations & Process Optimisation Drive operational excellence across eCommerce merchandising and supply chain processes Identify and implement process improvements that enhance efficiency, accuracy, scalability, and cross functional ways of working Act as a key operational representative within supply chain and business forums, ensuring critical updates and risks are communicated clearly Partner with stakeholders to improve systems, reporting capabilities, stock visibility, and operational workflows Support operational readiness planning for peak periods, fulfilment changes, and major trading events Who you will work with The Ecom & Digital team About you Strong commercial and analytical mindset, using data to identify risks, opportunities, and actionable recommendations Proven expertise in stock management, forecasting, and inventory risk mitigation Strong operational understanding across supply chain, fulfilment, and eCommerce processes Experience improving processes, systems, and operational efficiencies within a fast paced environment Effective stakeholder management and cross functional collaboration skills High attention to detail with the ability to manage multiple priorities simultaneously Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We're a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and planning with our pension and life assurance for all. Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues. Bring your fury friend to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
