23 jobs found

Job Title: ICT Enterprise Specialist Location: Bridgend Salary: £47,046 - £54,696 per annum Job Type: Full Time, Permanent Working Hours: 37 hours per week Closing Date: 31/07/2026, 15:00 Are you looking for your next career step? Do you want to be a part of an Innovative Organisation? About us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! The role: We are seeking a highly skilled and motivated Enterprise Systems Specialist. As an Enterprise Systems Specialist, you will be responsible for managing enterprise systems including servers, storage, and visualised platforms. Within the role, you may supervise junior ICT Specialists, and you will play a crucial role in ensuring service availability, security and standards compliance as well as driving process improvements and enhancing system performance. Key duties: Implement, configure and maintain enterprise systems. Design and deploy server infrastructure, including physical and virtual servers. Oversee server and storage performance tuning, patch management and firmware upgrades. Develop and maintain documentation for enterprise systems processes and procedures Collaborate with cross-functional teams to identify and solve system issues. Develop and maintain security protocols for enterprise systems Plan and execute disaster recovery and business continuity procedures. To provide IT specialist advice to business users and IT peers for your specialist technological area Manage Technical Staff within your technical area About you: Must be qualified to Degree level standard or be able to demonstrate equivalent skills and abilities. Experience of designing, implementing and technically leading on some of the following areas: Enterprise Systems Management, Monitoring, especially Microsoft Systems Centre Operations Manager or Azure Monitor HP Server hardware support Cloud Computing, especially Microsoft Azure Enterprise Unified Communications, especially Microsoft Exchange, Exchange On-Line, Microsoft Teams. Device Management Systems, especially Microsoft Systems Centre Configuration Manager/Intune Datacentre environments including Power Management, Air Conditioning, Security, Networking, Enterprise Security In depth knowledge of storage area networks (SAN), Network attached storage (NAS) and backup and recovery technologies. Expertise in server infrastructure design and deployment Experience with virtualization platforms such as VMware or Citrix Strong troubleshooting and problem-solving skills. Must be aware of the strategic operational implications of effective IT upon the organisation. Benefits: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 years after 5 years employment Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment Cycle to work scheme Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being Additional Information: As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide. South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves. We are committed to achieving a working environment which is free from any form of harassment, intimidation, bullying or victimisation. Applications are welcomed from all under-represented groups and support will be made available for all applicants as and when requested. Candidates with the relevant experience or job titles of: IT Systems Administrator - L3 / 3rd line, Wintel Systems Administrator - L3 / 3rd line, Windows Server Administrator - L3 / 3rd line, Windows Systems Administrator - L3 / 3rd line, IT Infrastructure Engineer, Senior Systems Engineer, Platform Engineer, Hybrid Infrastructure Engineer, Enterprise Systems Specialist, Infrastructure Engineer, Server Infrastructure Lead, Azure Systems Engineer, Systems Administrator, Datacentre Engineer, IT Infrastructure Architect, Microsoft 365 Specialist, Virtualization Engineer, Storage Engineer, Cloud Infrastructure Engineer, Enterprise IT Lead, Systems Manager, ICT Technical Specialist, Senior Infrastructure Administrator may also be considered for this role.

The Role We are looking for an IT & Information Security Manager to take ownership of our IT systems, infrastructure and security. You'll manage our Microsoft 365 environment, devices and IT support for a hybrid workforce, while helping to modernize our technology through cloud migration and improved monitoring. You'll also lead our ISO 27001 and Cyber Essentials certifications, manage security policies and audits, oversee business continuity, and work with colleagues across the business to maintain a secure, reliable and compliant IT environment. This role has real autonomy, and it'll suit someone who wants to build something they're proud of rather than simply clock in and out. You'll be based in or near Birmingham, working hybrid with office visits as needed for hardware and infrastructure work. You'll have genuine autonomy and the space to shape how we do security and IT as the business grows including developing our ISMS into something you're proud of. Team culture is at the heart of what we do, so we're looking for someone who brings a positive, collaborative attitude. We value a supportive and ego free environment, where everyone can share ideas and grow together. If you're excited to be part of a team that builds each other up and tackles challenges together, we'd love to meet you! What you'll be doing IT & infrastructure Own office infrastructure and all staff hardware end to end procurement, setup, asset lifecycle, joiner/leaver provisioning, and day to day fixes for the Birmingham office. Own identity, access and endpoint management company wide across our Windows estate Entra ID, Microsoft 365, and Intune with most staff hybrid or fully remote, so remote provisioning and support is central to this role, not an edge case. Experience with Mac management would be a bonus. Own the relationship with our outsourced IT support provider performance, SLAs, escalations and renewals and act as the senior escalation point for IT. Help drive our ongoing move from remaining on premise infrastructure to cloud, and support the decommissioning that follows. Strengthen monitoring, logging and alerting so we can spot and investigate anomalies early. Contribute to IT planning and budgeting, and report on our security and IT posture to leadership as needed. Information security & compliance Take ownership of our ISO 27001 certified ISMS, carry it through its surveillance audits, and lead its continued development so it's genuinely embedded in how we work day to day, not just on paper. Keep certifications such as Cyber Essentials (and Cyber Essentials Plus) in good standing. Lead responses to client security questionnaires, audits and due diligence requests, a regular and important part of the role, particularly for our public sector and regulated financial services clients. Develop, maintain and enforce security policies, standards and procedures, and drive awareness of them across the business, including annual staff security training. Ensure compliance with data protection obligations (UK GDPR / DPA), working alongside our DPO trained and compliance colleagues you are not the sole owner of data protection here, but need to be conversant enough to run day to day queries and elevate appropriately. Run vendor and third party risk assessments, and keep our supplier risk posture under review. Own disaster recovery and business continuity planning, including periodic testing. Respond to security incidents, run root cause analysis, and feed lessons back into our controls. What you'll bring 5+ years in IT management, information security, or a closely related role, with genuine breadth across both security/compliance and hands on IT infrastructure - this is a hybrid role and we need someone who won't neglect one side in favour of the other. Essential: Proven, hands on experience taking an organisation through ISO 27001 certification or a substantial ISMS rebuild - not just maintaining a system someone else built. You'll be our sole owner of this, so you need to operate independently from day one. Familiarity with frameworks like NIST or CIS Controls is a plus. Experience responding to client security questionnaires and supporting audits and certifications. Solid working knowledge of enterprise identity and Windows endpoint tooling Entra ID/Okta, Microsoft 365, and Intune. Experience managing an outsourced IT provider / MSP, including holding them to SLAs. Vendor and third party risk assessment experience. Working knowledge of UK GDPR / Data Protection Act obligations you'll have support here, but need to be conversant, not a specialist. The ability to translate technical risk into clear, practical terms for non technical stakeholders. A recognised security or ISMS certification (e.g. ISO 27001 Lead Implementer/Auditor, CISM, Security+, CySA+, or equivalent). A proactive, ownership driven mindset comfortable being the go to security and IT person in a small, cross functional team, and comfortable with the unglamorous parts of the job (hardware, cabling, the office printer) as well as the strategic parts. Nice to have Awareness of cloud infrastructure environments (we are mid migration off on premise servers). Experience administering hosted VoIP / phone systems. Who we're looking for Most of all, we're looking for someone who genuinely loves this stuff. Technology and security are what you'd probably be tinkering with anyway - and you're the kind of person people are glad to have around, whether that's talking a nervous colleague through a problem or getting stuck in as part of the team. Curious by nature: you're the sort who follows where technology and security are heading and enjoys going down the odd rabbit hole, and that enthusiasm shows in your work. People friendly: approachable, patient and easy to deal with; you can explain a tricky issue to a non technical colleague without making them feel silly, and people trust you to help. A natural owner: you take initiative, follow things through, and care about doing them properly, so the ISMS becomes something genuinely lived rather than a box ticking exercise. Analytical and clear: you get to the root of a problem quickly, weigh risk sensibly, and can set it out plainly in a report, policy or audit response. Broad and hands on: comfortable across security, compliance and infrastructure, and just as happy with the strategic thinking as with the unglamorous fixes. Honest and dependable: integrity is essential to everyone at NetWatch, and especially in a role trusted with our systems, data and security. First 90 days will likely include: Getting up to speed on the ISMS and running a gap assessment ahead of the next surveillance audit. Reviewing our outsourced IT support arrangements and how we work with our provider. A review of Microsoft 365 licensing and device inventory. Benefits Package Remote working / hybrid On site gym Employee benefits and wellbeing program 24 days leave plus bank holidays, with a flexible holiday policy Buy and sell leave scheme Length of service rewards Company pension scheme Training and development opportunities Regular team social events and clubs Cycle to work scheme Casual dress code How to Apply Submit your CV and a covering letter via the "Apply now" icon below. Covering letters should detail your interest in our company, your passion for development, and why you'd be a great fit for this role. If successful, the hiring process is as follows: Accessibility Statement NetWatch Global is committed to creating an inclusive and accessible environment for all. If you require any accommodations during the application process, please call and ask for HR. More Than a Job. A Mission. Our work helps prevent fraud, speeds up justice, and makes investigations smarter. We hire exceptional people, give them world class tools and training, and trust them to deliver. Why work with us? Innovative - Always exploring new ways to improve investigations. Capable - Skilled professionals equipped with cutting edge tools. Trusted - Over a decade of partnership with global brands and policing. Human - Approachable, supportive, and easy to work with.

Role Title: Platform Engineer Location: Manchester, 5 days onsite Duration: 6 months contract Rate: £480 - £520 CONTRACTOR MUST BE ELIGIBLE FOR BPSS MUST BE PAYE THROUGH UMBRELLA Role Description: We are seeking a skilled SharePoint SME / 3rd Line Technical Specialist to support and evolve our SharePoint estate across on premises and Microsoft 365 platforms. This is a hands on role requiring strong expertise in SharePoint upgrades, administration, and development. Key Responsibilities Platform Operations & Support Manage SharePoint farm servers, web applications, service applications, content databases, and supporting infrastructure. Administer Search Service Applications, Managed Metadata, User Profile Services, Distributed Cache, and related components. Act as 3rd line escalation for complex SharePoint issues Lead SharePoint 2019 to Subscription Edition (SE) upgrades Manage and support SharePoint Online (M365) Ensure platform performance, security, and reliability Essential Skills SharePoint Server 2019 & Subscription Edition (SE) SharePoint Online (M365) Deep knowledge of SharePoint farm architecture and operational support. Understanding of search driven user interfaces and applications. Extensive experience supporting SharePoint Search architecture. Crawl configuration, indexing, query processing, and search optimization. Desirable Skills Microsoft 365 stack: OneDrive, Teams, Exchange Online Power Platform (Power Automate, Power Apps) Exposure to Microsoft Copilot / AI capabilities Certifications (Preferred) Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Azure Developer Associate (AZ-204) Power Platform Developer Associate (PL-400) Azure AI Fundamentals (AI-900)

Service Delivery Analyst Type: Full Time Reporting to: Service Delivery Manager Location: Hybrid working, primarily remote, with approximately two in-person team collaboration days per month in London. The role may also require occasional travel to client sites, predominantly within London, with opportunities for travel across the UK and internationally where business needs require. Salary: £30,000 p.a Holidays: 25 days annual leave plus public holidays. Your annual leave entitlement increases by one additional day for each completed year of service, up to a maximum of 30 days. Benefits Investment in your learning through Toro-funded training and professional development. Generous 5% employer pension contribution. Health and wellbeing support, including access to wellbeing resources and services. Access to salary sacrifice schemes for technology, home goods, and other eligible purchases. Electric vehicle (EV) Salary Sacrifice Scheme. Flexible, hybrid and remote working to support a healthy work-life balance. Opportunities to work on varied and meaningful projects across a diverse client base. Starting: ASAP About Toro Toro is a London-based security risk management consultancy and managed IT and security services provider with over a decade of experience delivering integrated, intelligence-led solutions. We specialise across cyber security, physical security, personnel security, and managed IT services, providing clients with a holistic approach to managing risk. We work with a diverse range of organisations, from high-net-worth individuals and families to SMEs, multinational organisations, and government departments. Our projects are varied, often complex, and frequently business critical, giving our people the opportunity to solve real world challenges and make a meaningful impact. As a growing consultancy, we pride ourselves on building trusted relationships, delivering practical solutions, and maintaining the highest standards of professionalism and integrity. Working at Toro At Toro, you'll find more than just a job-you'll find the opportunity to grow your career alongside an ambitious and expanding business. We're a collaborative, supportive team that values initiative, curiosity, and continuous improvement. We empower our people to take ownership, contribute ideas, and work closely with experienced specialists across a broad range of disciplines. Whether you're supporting clients, improving internal processes, or developing new capabilities, your work will have genuine impact. Our size means you'll enjoy a level of variety and responsibility that larger organisations often can't offer, while benefiting from the flexibility, trust, and professional development opportunities of a modern, people-first employer. If you're looking for meaningful work, exposure to diverse projects, and the opportunity to develop within an organisation that invests in its people, we'd love to hear from you. About the Role Toro is looking for a technically capable Service Delivery Analyst to join our growing Managed Services team. This role is ideal for someone who enjoys solving technical problems, providing excellent customer service and supporting a wide variety of cloud, desktop and infrastructure technologies. Working alongside the existing Service Delivery team, you'll be responsible for delivering first and second line IT support to our customers, ensuring incidents and service requests are resolved efficiently whilst maintaining a high level of customer satisfaction. We're looking for someone who can bring strong technical knowledge to complement the existing team, particularly across Microsoft 365, Google Workspace, networking and endpoint security. Key Responsibilities Service Desk & Customer Support Act as the first point of contact for customer IT support requests. Deliver first and second line technical support via phone, email and remote support. Log, prioritise and manage incidents and service requests through the Helpdesk. Take ownership of tickets through to resolution, escalating where appropriate. Maintain accurate documentation and audit trails for all work completed. Provide an excellent customer experience throughout every interaction. Microsoft 365 & Google Workspace Administer Microsoft 365 environments, including: Exchange Online Entra ID (Azure AD) SharePoint Teams Licensing Administer Google Workspace environments including: User provisioning Security settings Groups Device management Support email migrations, mailbox investigations and account administration. Assist with security hardening and best practice implementation. Endpoint & Security Management Deploy, configure and maintain Windows and MacOS endpoints Basic macOS troubleshooting (safe mode, disk space, software updates, FileVault) Support the management of Sophos MDR/XDR Investigate endpoint security alerts. Assist with vulnerability remediation and patch management. Support endpoint compliance and security best practice. Assist with customer cyber security improvements. Infrastructure Support Provide support for customer infrastructure including: Windows Servers AWS Azure Active Directory Group Policy Backup solutions Printers Remote desktop environments Assist with Backup monitoring and restore testing Firmware updates Infrastructure maintenance Performance investigations Networking Support customer networking environments including: Ubiquiti / UniFi Managed switches Firewalls Wireless access points VPN connectivity Internet connectivity troubleshooting User Administration Manage starters, movers and leavers. Provision and decommission user accounts. Prepare laptops and equipment. Configure user permissions. Deliver IT inductions. Provide basic user training where required. Asset & Service Management Maintain accurate hardware and software asset registers. Support procurement of IT equipment. Liaise with suppliers. Maintain technical documentation. Follow ITIL service management principles. Participate in change management processes. Skills & Experience Essential Strong customer service and communication skills. Experience providing 1st and 2nd line IT Support. Strong Microsoft 365 administration experience. Experience administering Google Workspace. Windows 11 administration. Understanding of Apple ecosystem/Apple IDs/Managed Apple IDs and iCloud. Active Directory Administration (Entra, Azure AD). Basic networking fundamentals (TCP/IP, DNS, DHCP, VPN). Experience supporting endpoint security products. Excellent troubleshooting skills. Ability to prioritise multiple support requests. Desirable Sophos Firewall and Endpoint experience. UniFi networking. Microsoft Entra ID. Intune / Endpoint Manager. Azure. PowerShell or scripting fundamentals. ITIL Foundation. Backup technologies. Cyber Essentials knowledge. Experience working within an MSP or Managed Service environment.

Quanta Group is a next-generation financial services Group, responsible for assets under advice of around £17bn and nearly 75,000 clients across platform, DFM and advice. Quanta Group provides a full wealth management service through three core businesses - an investment platform, financial planning and advice business, and a discretionary fund manager. Each business operates independently of each other yet gives financial planners the flexibility to deliver advice using any combination of our products, investments, and services: Wealthtime - an award-winning investment platform that helps advisers deliver the best outcomes for their clients, bringing together smart technology and expert support. Copia Capital Management - a leading discretionary fund manager that works exclusively with advisers to provide a range of managed portfolio services. Craven Street Wealth - an award-winning independent Chartered financial planning and wealth management firm with offices in London and across the south of England. We're helping the next generation of financial advisers to grow their business, today. The Transformation Team drives strategic, organisation wide change by coordinating technology, people, and processes to deliver well governed, outcome driven initiatives. It leads major cross functional programmes - from business integration to platform modernisation - ensuring strong governance, alignment to business goals, and measurable delivery outcomes. The team acts as the bridge between strategy and execution, ensuring programmes are delivered consistently, transparently, and with demonstrable business value. Group IT is a newly forming department following the creation of the Quanta Group and changes to the way services are provided to subsidiary companies. Group IT will provide Corporate IT services across all group companies and manage the IT service provision from third party providers. The IT Project Manager will support the delivery of technology projects across the organisation, with an immediate focus on AI implementation, infrastructure modernisation, and a managed service provider (MSP) transition programme. This role requires a seasoned project manager with a strong technical grounding, excellent stakeholder management skills, and a proven track record delivering complex IT change in fast moving environments. This role is part of the Transformation Team, but has a dotted line report into Group IT. Key Responsibilities: Project Delivery Lead end to end delivery of IT projects, ensuring scope, timelines, budgets, and quality standards are met. Manage cross functional teams, technical SMEs, vendors, and business stakeholders. Develop and maintain project plans, RAID logs, status reports, and governance artefacts. Drive structured change management, communication, and user adoption activities. Apply consistent project methodologies and maintain project artefacts. AI Programme Delivery Support the rollout of AI solutions across the business, including automation, LLMs, workflow optimisation and data driven enhancements. Work closely with IT and business teams to help define use cases, success metrics, and adoption strategies. Ensure AI projects meet compliance, security, and governance requirements. Help manage vendor relationships for AI platforms and integration partners. Infrastructure & Technical Projects Deliver infrastructure focused projects such as network changes, endpoint modernisation, cloud migrations, and security enhancements. Work with technical leads to translate requirements into actionable project plans. Work with third parties to support delivery. Ensure robust testing, deployment, and cutover planning for all technical changes. Managed Service Provider Transition Support the transition from incumbent MSP's to a new provider. Support knowledge transfer, service migration, onboarding, and operational readiness. Ensure SLAs, service processes, and governance frameworks are fully embedded. Provide a conduit between us and the third party. Governance & Stakeholder Management Lead project steering committees and provide clear, concise reporting to senior leadership. Identify, manage and escalate where appropriate risks, issues, dependencies, and change control processes. Ensure all projects adhere to regulatory, security, and compliance standards. Specialist Skills, Qualifications and Experience: Essential: IT Project Management experience delivering complex, multi workstream projects. Experience managing projects in a Wealth Management organisation. Strong background in infrastructure projects (network, cloud, endpoint, security etc.) Demonstrable experience delivering AI or automation rollouts. Experience managing MSP transitions or major vendor onboarding programmes. Excellent communication skills and ability to translate technical jargon into clear business language. Strong understanding of IT governance, risk management, and change control. Ability to work in a regulated or high security environment (financial services experience beneficial) Strong organisational and stakeholder management skills, with the ability to work across multiple teams and business units. Ability to work well under pressure in a fast paced environment and to tight deadlines. Desirable: PRINCE2, PMP, Agile PM, or similar certification. Experience with Microsoft 365, Azure, Intune, and modern workplace technologies. Understanding of AI governance, data privacy, and responsible AI frameworks. Experience in a multi entity or group environment.

Cyber Operations & IR ManagerApplylocations: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JRWhen you join EDF Trading, you'll become part of a diverse international team of experts who challenge conventional ideas, test new approaches, and think outside the box.Energy markets evolve rapidly, so our team needs to remain agile, flexible, and ready to spot opportunities across all the markets we trade in power, gas, LNG, LPG, oil, and environmental products.EDF Group and our customers all over the world trust that their assets are managed by us in the most effective and efficient manner and are protected through expert risk management. Trading for over 20 years, it's experience that makes us leaders in the field. Energy is what we do.Become part of the team and you will be offered a great range of benefits, which include (location dependent) hybrid working, a personal pension plan, private medical and dental insurance, bi-annual health assessments, corporate gym memberships, an electric car lease programme, childcare vouchers, a cycle-to-work scheme, season ticket loans, volunteering opportunities, and much more.Gender balance and inclusion are very high on the agenda at EDF Trading, so you will become part of an ever-diversifying family of around 750 colleagues based in London, Paris, Singapore, and Houston. Regular social and networking events, both physical and virtual, will ensure that you always feel connected to your colleagues and the business.Who are we? We are EDF Trading, part of the EDF Group - a world leader in low-carbon, sustainable electricity generation.Join us, make a difference, and help shape the future of energy.Job Description: Department Information Technology (IT) Position purpose To lead and line-manage EDF Trading's London-based cyber security team, assure the local delivery of globally-prioritised work, and act as Incident Commander and first point of escalation for cyber security in London. The role additionally leads the Endpoint, Platform and Incident Response capability, owning the global prioritisation of that backlog against enterprise cyber risk. Main responsibilities People Leadership & Line Management (25%) Line-manage the London-based cyber security team, setting objectives and managing performance. Provide day-to-day supervision, coaching and development, building local capability and resilience. Allocate London team members' time to globally-prioritised work, balancing workload across capability areas. Act as the local point of contact for recruitment, onboarding and HR matters in London. Incident Command & Escalation (20%) Act as Incident Commander for security incidents during London hours, coordinating first responders, IT, Legal, Compliance, specialist providers and EDF Group as required. Serve as the first point of escalation for IT and the business in London on cyber security matters. Work with the 24/7 Managed Detection and Response (MDR) provider to triage and escalate detections. Coordinate local participation in incident response exercises and maintain readiness. Local Delivery Assurance (20%) Assure local execution of globally-prioritised work to agreed quality, pace and outcomes. Drive London-side delivery of in-flight initiatives through to completion. Track and chase vulnerability remediation and patching on London-managed systems, escalating blockers. Maintain local operational health and a documented view of London roles and responsibilities. Endpoint, Platform & Incident Response - Capability Lead (20%) Own the global prioritisation of the Endpoint, Platform and Incident Response backlog, ordered against the enterprise cyber risk register and exploitation-based intelligence (e.g. MITRE ATT&CK). Curate the backlog from inputs across Houston and London, including the endpoint detection and response (CrowdStrike) execution lead. Maintain alignment of this domain to the enterprise risks for endpoint compromise, detection and containment, and cyber resilience. Operate within the Global Head's monthly prioritisation cadence; prioritisation across other domains remains with the Global Head. Governance & Stakeholder Engagement (15%) Represent cyber security in local change approvals and the Change Advisory Board (CAB). Provide the local stakeholder interface for cyber security in London. Triage and advise on Citizen IT requests, escalating data-exposure and unsanctioned-tool risks to the relevant capability owner. Support the definition and monthly reporting of cyber security KPIs for the London team. Experience required The successful candidate can demonstrate that they have: Planned and delivered complex, cross-functional security or technology initiatives end-to-end, coordinating multiple workstreams, stakeholders and dependencies to time and quality (using structured methods such as Agile/Kanban). Line-managed a security or technical team of at least three staff, including objective-setting and performance management. Led or coordinated cyber security incident response as an Incident Commander or equivalent, working with MDR providers and cross-functional stakeholders (IT, Legal, Compliance). Operated endpoint security and endpoint detection and response (EDR) tooling (e.g. CrowdStrike or equivalent) in a production environment. Prioritised and managed a risk-based security backlog, applying frameworks such as MITRE ATT&CK and threat-based prioritisation. Assured the delivery of security initiatives across distributed teams or sites, tracking vulnerability remediation and patching through to completion. Represented security in change control / Change Advisory Board (CAB) and governance forums. Built effective working relationships with IT, HR, Legal, Compliance and third-party service providers. Applied security controls aligned to recognised frameworks (MITRE ATT&CK, ISO 27001, CIS or NIST). Technical requirements Essential A strong, hands-on technical background in operational cyber security spanning endpoint & EDR, identity & Active Directory, Microsoft 365 & Azure, network/ZTNA, and SIEM/log management - able to act as a senior technical authority within the team. Demonstrable experience leading cyber security incident response (incident command), from detection through containment and remediation. Working knowledge of MITRE ATT&CK and at least one recognised control framework (ISO 27001, CIS or NIST). Risk-based prioritisation of remediation using threat intelligence. Desirable - some or all of the following (we don't expect any one candidate to have them all) Azure (infrastructure and/or security-focused experience) CrowdStrike (Falcon) Zscaler (ZIA/ZPA) Active Directory security and hardening Strong troubleshooting and problem-solving ability Security automation (scripting, SOAR or similar) Practical use of AI tools to boost personal and team productivity ServiceNow Incident playbook development and running table-top exercises A recognised security certification (e.g. CISSP, CISM or GCIH) Person specification A capable people leader - able to set direction, delegate, develop and inspire a team, and hold others to account. Calm, decisive judgement under pressure, particularly when leading live security incidents. Effective at coordinating people and stakeholders across multiple sites and time zones. Strong prioritisation and delivery focus - able to make risk-based trade-offs across competing demands and drive complex, multi-workstream initiatives through to completion. A confident communicator who can explain complex security topics to non-technical and senior business audiences, and influence change at all levels. Comfortable operating in a fast-paced trading-floor environment, balancing competing demands. Outcome-focused and accountable, with strong attention to the accuracy of information. Hours of work: Core hours of 8.30am - 5.30pm; however, flexibility is required to meet essential business deadlines.

hackajob is collaborating with Colt Technology Services to connect them with exceptional professionals for this role. Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role The Senior IT Infrastructure Engineer (M365, Azure, GCP & Identity) is responsible for the engineering, implementation, and operational support of Microsoft 365, Azure, Google Cloud Platform (GCP), and enterprise identity (AD/Entra). The role delivers secure, standardised, and automated solutions, translating architectural designs, standards, and roadmaps into robust, scalable platform implementations and operational services. Working as a senior technical expert within the engineering team, the role collaborates with Architecture, Security, Development, and Operations teams to ensure solutions are delivered, integrated, and operated effectively. It embeds security, resilience, automation, and operability by implementation, driving consistency and optimisation across M365, Azure, GCP, and Identity platforms. Through engineering excellence, the role reduces risk, complexity, and manual effort, improves resilience and service stability, and supports cost efficient platform operations. What You Will Do Engineers and supports solutions across M365, Azure, GCP, and Identity, ensuring platforms, tooling, interfaces, and configurations are secure, resilient, automated, and operationally effective. Microsoft 365 Platforms: Implementation, configuration, and support of collaboration and productivity services (incl. Teams, Exchange, SharePoint, OneDrive, Intune), including governance controls, security settings, and lifecycle activities Azure Cloud: Deployment and support of landing zones, subscriptions, connectivity, platform services, and governance controls aligned to architectural standards Google Cloud Platform (GCP): Implementation and operational support of project structures, networking, workload environments, and security configurations Identity & Access: Engineering and operation of Active Directory and Entra ID, including authentication, Conditional Access, privileged access, identity governance, and directory integration Cloud Security & Compliance: Implementation and maintenance of secure configurations, monitoring, logging, encryption, and policy enforcement across cloud and identity platforms Delivers and supports standardisation, automation, tooling, and consistency across cloud, workplace, and identity platforms What We're Looking For Solution Engineering & Operation Implement and operate infrastructure and platform solutions aligned to architectures, standards, and patterns Build, configure, and operate end-to-end cloud, M365, and identity solutions Act as senior escalation point for engineering and operational issues Security, Resilience & Operability Implement and operate secure-by-design configurations Ensure resilience, recoverability, monitoring, and operational readiness are delivered and sustained Roadmap Execution Deliver and operate roadmap initiatives and platform improvements Support planning and execution of engineering and operational changes Cross-Domain Collaboration Work with Architecture, Security, Development, and Infrastructure teams to deliver integrated solutions Ensure solutions are tested, transitioned, and fully operational Vendor & Technology Engagement Work with vendors to support implementation, operation, and issue resolution Contribute to platform, tooling, and operational improvements Operational Governance & Support Ensure solutions align to standards and are maintained through BAU lifecycle Support incident, problem, and continuous service improvement activities Automation, Standardisation & Optimisation Implement and operate automation-first solutions Reduce manual effort, technical debt, and complexity Improve stability, consistency, and operational efficiency at scale Operational Support Participate in an on call rota for priority incident support Leadership & Behavioural Expectations Ownership & Execution: Delivers reliable, secure solutions end to end, translating design into high quality implementation Technical Leadership: Acts as SME across cloud, M365, and identity, resolving complex technical challenges Collaboration & Influence: Works effectively across teams, contributing to design decisions and stakeholder outcomes Adaptability & Improvement: Responds to challenges while driving automation, optimisation, and clear communication Qualification Extensive experience in engineering and supporting cloud, workplace, and identity platforms Strong expertise across: Microsoft 365 configuration, administration, and security Azure cloud engineering (deployments, governance, connectivity) GCP engineering (projects, networking, security, operations) Identity and access (Active Directory, Entra ID, authentication, access control) Security configuration and resilience practices Automation and operational tooling (PowerShell, scripts, IaC concepts) Strong troubleshooting and problem solving capability Experience working in enterprise scale environments What We Offer You At Colt, you'll make a difference. Because around here, we empower people. We don't tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself because we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most Recently We Have Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Benefits Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring - take a look at 'Our People' site including our Empowered Women in Tech.

Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service led banking powered by modern technology. Job Purpose This role is for a Microsoft 365 Specialist with a specialist focus on Identity and Access Management, this role will provide end to end administration and maintenance of Microsoft 365 applications, including technical issues and requests for Microsoft 365 related applications with a specific focus on Identity and Access Management across the enterprise estate. The role will also take ownership of the identity lifecycle processes, access governance, and will support compliance and audit requirements across the Microsoft 365 and EntraID estate. Job Description Key Responsibilities Review, enhance and manage the Role Based Access Management (RBAC) configuration as well as onboarding and deploying enhanced RBAC across the estate. Conditional Access policy design & management. Privileged Identity Management (PIM) administration and support of our Supporting Zero Trust strategy. Provide professional and proactive administration for Microsoft 365 applications. Develop and implement changes within the M365 platform. Champion Microsoft 365 based solutions embracing new functionality and increasing user adoption. Liaise with internal customers to ensure that business requirements of the application are fulfilled. Collaborate with other teams to develop system integrations, data migration and automated testing. Address machine identity and secrets hygiene as an ongoing implementation activity. Establish operational runbooks, monitoring and audit/logging for compliance, risk and incident response. Perform secrets and privileged account discovery, normalization and vaulting. Use discovery to inventory privileged accounts/secrets, define folder/template hierarchy and import/clean accounts before onboarding into the vault. Implement automated rotation and lifecycle controls for secrets and machine credentials. Automate credential rotation, integrate with CI/CD and workload platforms, and plan for synchronized rotation where workloads consume credentials in multiple locations. Configure access policies, conditional controls and enforce least privilege in the platform. Define role/group templates, conditional/step up policies and RBAC/approver workflows, minimizing custom code and templating configurations for scalability. Key Interfaces IT Team in particular the IT Infrastructure and Operations team and service desk. Operational Resiliency Team All business areas across the Group 3rd party suppliers Microsoft Account Management Team Person Specification Knowledge / Experience Microsoft 365 certification, with demonstrable experience delivering Microsoft 365 solutions in a fast paced environment. Significant experience of Microsoft 365 Administration, including IDAM, the Microsoft Admin Centre's, SharePoint and other core apps. Understand M365 Teams integration capabilities with M365, SharePoint Online and Third Party Apps. Experience maintaining a thorough understanding of existing and emerging Microsoft 365 core technologies. Experience of producing high quality documentation and user guides for the wider business. Experience in undertaking business impact assessments for major M365 updates, as well as analysing complex technical issues and proposing appropriate solutions. Experience of working with third party providers e.g. Microsoft technical support, Consultancies etc. Experience administering EntraID Conditional Access, PIM, Custom Security Attributes, Access Packages (EPM) Experience with identity governance frameworks (e.g., JML workflows, access reviews). Experience with Microsoft Graph API. Experience of working with KeyCloak identity platform. IDAM configuration based on the Microsoft EntraID platform, Microsoft Active Directory as well as other 3rd party providers. Experience of working with and gaining ISO27001 adoption. Working knowledge and hands on platform configuration (PAM/AM/IGA), scripting for integrations, CI/CD/DevOps familiarity, secrets/certificate lifecycle knowledge, testing and observability tooling, vendor/partner management, and the ability to translate technical outcomes into outcome driven metrics. Qualifications Minimum of one below is required: Microsoft Certified: M365 Administrator Microsoft Certified: Identity and Access Administrator Associate Below are desirable: ITIL V4 KeyCloak Problem Solving & Judgment Customer Focus Planning & Reviewing Performance Focus Expert Knowledge Communication & Confidence About Us Life, Work and Benefits At Arbuthnot Latham, we seek proactive individuals who embrace high standards and bring the energy needed to drive success. In return, you can thrive in a dynamic environment that values your innovative ideas and provides the stability and support for your personal and professional growth. Our human scale ethos means that everyone is recognised as an individual, not just a number, creating a workplace where you truly belong and thrive. As a service led, relationship driven bank, in person collaboration and wellbeing are important to us and drives our inclusive culture. With this in mind, our Agile Working Policy offers one day a week working from home. Competitive holiday allowance with the ability to buy / sell / rollover up to five days per year Pension via market leading provider 4x Life Assurance Discretionary Bonus Access to a suite of flexible benefits including Cycle to Work Scheme, Gym Scheme, Health Assessment, Season Ticket / Travel loans and Dental insurance as well as other discounts / vouchers Data Privacy and Reasonable adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice Reasonable adjustments : Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us . Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.

IT Service Desk Analyst - Duxford, UK Hexcel, an industry leader in advanced composite materials, is seeking an IT Service Desk Analyst to join our high performing IT Service team in Duxford, UK. This role provides first line and second line support in a fast paced manufacturing environment, ensuring business critical technology is reliable and users receive a first class IT experience. Key Responsibilities Deliver first line and second line IT support services, ensuring incidents and service requests are resolved efficiently and within agreed Service Level Agreements (SLAs). Serve as the primary point of contact for end users, providing exceptional customer service while diagnosing, troubleshooting, and resolving hardware, software, network, connectivity, printing, and access related issues. Monitor, prioritise, and manage tickets within the Service Management platform, ensuring timely updates, clear communication, and appropriate escalation to specialist support teams when required. Perform installation, configuration, deployment, and lifecycle support of desktop and laptop computers, peripherals, mobile devices, and standard business applications in accordance with company standards. Administer user accounts, security groups, email accounts, and system access in accordance with corporate security policies, established IT procedures, and access management controls. Execute routine operational and maintenance activities, including scheduled system checks, backup verification, software updates, and other infrastructure support tasks. Collaborate with global IT teams to identify root causes, contribute to problem resolution efforts, and enhance overall IT service delivery. Maintain accurate technical documentation, knowledge base articles, and support records to promote consistency, compliance, and knowledge sharing across the organisation. Support employee onboarding, off boarding, and workplace technology initiatives, ensuring users have the equipment, system access, and technical support required to perform their roles effectively. Contribute to the continuous improvement of Service Desk operations by identifying recurring issues, recommending process enhancements, and helping drive operational excellence and customer service standards. Qualifications Combination of education and professional experience in Information Technology or a related field, supported by a Degree, Diploma, or recognised industry certification. Proven experience providing IT support within a fast paced Service Desk, Help Desk, or End User Computing environment, ideally within an SME, manufacturing, engineering or global enterprise setting. Strong technical knowledge of Microsoft Windows operating systems, Microsoft 365 applications, desktop hardware, and common enterprise technologies, including experience supporting hybrid workplaces, mobile devices, and remote users. Demonstrated ability to troubleshoot and resolve hardware, software, connectivity, printing, and account access issues using a structured, analytical and methodical approach. Experience working with IT Service Management (ITSM) tools and ticketing systems, including incident, request, escalation and service delivery processes. Good understanding of Active Directory, user account administration, permissions management and email administration within a corporate environment. Excellent customer service, verbal and written communication skills, with the ability to explain technical concepts clearly to non technical users and support colleagues across different time zones. Strong analytical and problem solving skills, with a proactive approach to identifying root causes and implementing effective solutions. Proven ability to prioritise competing demands, manage multiple support requests, work independently and maintain attention to detail in a fast paced environment. A collaborative team player with a positive, professional and service oriented attitude; industry certifications such as CompTIA A+, Network+, ITIL Foundation, Microsoft certifications or equivalent are advantageous. Candidates must be eligible to work in the United Kingdom. Hexcel is an equal opportunity employer and we encourage applicants from all backgrounds to apply.

UC Architect CPS has successfully built one of the UK's Microsoft solutions practices. We are a long-established and highly respected Microsoft partner with an extensive portfolio of high-profile clients that continues to grow. Due to our continued growth, we are looking for a Unified Communications (Converged Communications) Architect who is experienced in defining, shaping and delivering Unified Communications solutions to our client base, ensuring time, cost and quality expectations are successfully achieved. The focus of the role is to provide technical leadership across customer engagements, ensuring that business challenges are fully understood and that proposed solutions deliver measurable outcomes. The successful candidate will combine deep technical expertise in Microsoft Teams Voice and Unified Communications technologies with the ability to shape service offerings, support revenue growth, and drive innovation across the CPS UC portfolio. The role extends beyond solution delivery and includes responsibility for developing new service propositions, supporting go to market activities, influencing technology strategy, and ensuring CPS remains at the forefront of Microsoft's Modern Work and Communications ecosystem. Specific Role Requirements A self-starter, keen to further develop both their personal and the company's knowledge and skillset, with a 'make it happen' attitude. Deliver a range of Unified Communications solutions to a broad client base, ensuring that technical strategy, adoption, long term sustainability and commercial awareness are considered throughout. Ensure clients are delighted by their experience when engaging with CPS. Ensure solutions are designed to the highest standard and exceed customer expectations. Broad knowledge of solution delivery patterns, architecture methodologies and project lifecycle management. Someone passionate about developing innovative services and propositions that help organisations modernise communications, collaboration and employee experience. Act as a recognised subject matter expert for Unified Communications technologies both internally and externally. CPS has clients across the UK and travel is required at times, with occasional overseas assignments. Our focus is on working from home and creating a sustainable travel plan with clients. Key Responsibilities Pre Sales, Delivery and Evangelism Design, build and demonstrate Unified Communications capabilities to prospective clients. Lead customer workshops, discovery sessions and strategic conversations with stakeholders from technical teams through to executive leadership. Gather and document business, functional and technical requirements. Produce current state assessments, strategic recommendations, roadmaps and target architectures. Create high quality solution designs capable of being handed over to delivery teams for successful implementation. Assist in writing compelling proposals, responses to tenders and statements of work. Estimate delivery effort and support solution costing activities. Provide technical leadership and governance throughout customer engagements. Ensure all customer facing deliverables meet CPS quality standards. Promote CPS as a recognised leader in Microsoft Unified Communications through blogs, webinars, events, conferences and customer engagements. Contribute to internal standards, methodologies and reusable assets to improve the consistency and quality of delivery. Service Proposition and Go to Market Development Lead the creation, development and evolution of the CPS Unified Communications service portfolio. Define and maintain service propositions covering areas such as Teams Phone, Direct Routing, Operator Connect, Teams Rooms, Contact Centres, telephony migrations, assessments, managed services and adoption programmes. Develop packaged offerings with clearly defined scope, deliverables, commercial models, assumptions and pricing structures. Work closely with Sales, Marketing and Delivery teams to develop go to market strategies and supporting collateral. Identify emerging Microsoft technologies, market trends and customer requirements, translating them into new service opportunities. Support pipeline development and business growth through technical sales engagement and opportunity qualification. Contribute to strategic partnerships with Microsoft and other technology vendors. Create repeatable delivery frameworks and best practice guidance that improve scalability and profitability across the practice. Technical Attributes Expert knowledge of Microsoft Teams Phone, Teams Rooms and the related Microsoft 365 Modern Work platform. Extensive experience designing and delivering enterprise voice transformation and telephony modernisation programmes. Deep expertise in Teams Direct Routing, Operator Connect, Calling Plans and PSTN connectivity architectures. Strong understanding of SIP, VoIP, voice networking, QoS and call flow design across enterprise environments. Experience designing and implementing Session Border Controller solutions, including AudioCodes and Ribbon platforms. Proven experience migrating organisations from legacy telephony and collaboration platforms including Skype for Business Server, Avaya, Mitel and Cisco Call Manager. Strong knowledge of contact centre technologies, including Anywhere365 and integration with Microsoft Teams. Experience with compliance recording and voice governance solutions, including Verint and related regulatory recording platforms. Broad understanding of Microsoft Entra ID, Active Directory, identity federation, authentication and access management technologies. Strong knowledge of Azure infrastructure, networking, PKI, security and supporting technologies required to deliver resilient UC architectures. Experience designing high availability, secure and scalable communications platforms across hybrid and cloud environments. Understanding of adoption, governance, operational readiness and managed service considerations for Unified Communications solutions. Awareness of emerging Microsoft communications technologies, AI powered voice and contact centre capabilities, and the broader Microsoft Modern Work ecosystem. Personal Attributes Personable and able to build strong relationships quickly with customers, colleagues and partners. Excellent interpersonal, customer care and stakeholder management skills. Strong written and verbal communication skills, with the ability to explain complex technical topics clearly to technical and non technical audiences. Confident facilitator who can lead workshops, service reviews, design discussions and executive level conversations. Confidence in own abilities, with the judgement to lead technical conversations and make clear recommendations. Imaginative problem solver with the ability to analyse complex issues, identify options and recommend practical solutions. Structured, organised and detail focused, with a strong appreciation of quality standards and internal governance. Able to work effectively as part of a team of specialists while also providing leadership, guidance and mentoring to others. Commercially aware, with the ability to recognise customer opportunities, support growth and balance technical quality with business outcomes. Fast assimilator of information, able to understand new technologies, customer environments and business challenges quickly. Resilient, appropriately persistent and comfortable managing difficult situations or challenging customer conversations. Strong drive for excellent customer service and delivering high quality outcomes for clients. Passionate about technology, innovation, continuous improvement and the development of scalable service propositions. Current at the time of writing. Subject to change. Benefits 9 Day Fortnight (compression of 10 working days into 9 to be able to not work every other Friday) PMI with Vitality Health Medical Cash Plan with Medicash Life Assurance (Death in Service) with YuLife Employee Assistance Programme 25 days holiday (plus all Public Holidays) - increasing to 26 days after 1 year, to 27 days after 2 years and to 28 days after 5 years Your birthday day off Access to Costco Membership Salary Sacrifice Scheme, applicable to: Workplace Pension Employer contribution is currently 5.5% of qualifying salary (above legislated minimum and will increase if we achieve certain business targets) Employee contribution is 4% of qualifying salary (legislated minimum but you can elect to increase) EV Car Schemes Discounted Gym Membership Cycle Schemes Home & Tech discounts for IKEA and Curry PC World Holiday Exchange Scheme: buy up to 10 additional day per year and sell up to 5. In addition, these are just some of our cultural benefits Quarterly and annual star performer awards - voted for by your peers and colleagues Spot Awards of £25 and up, to instantly recognise excellence in you and your colleagues Annual professional and personal training budget to support your PDP Career Development Frameworks . click apply for full job details