Tier III Support Technician page is loaded Tier III Support Technicianlocations: North Shieldstime type: Full timeposted on: Posted Yesterdayjob requisition id: JR26\_000463It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.For more information visit :As an IT Support Technician - Tier 3 at OsecoElfab, you will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. The technician will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. In addition to the outlined responsibilities, all employees are expected to consistently uphold and embody our company's core values and behaviours in their daily work, fostering a culture of integrity, collaboration, and excellence. Job Requirements: Provide Tier III technical support across multiple departments. Perform both basic and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. This job description provides a comprehensive overview of the main responsibilities expected in this role. However, it is not an all-encompassing list and may be updated in the future to reflect changing role requirements and business needs. Required Knowledge, Skills and Abilities: Proven experience in a Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. Preferred Knowledge, Skills and Abilities: Proficiency with imaging solutions. Proficiency with Active Directory, including managing domain trusts. Strong troubleshooting and diagnostic abilities to handle issues from Tier II to Tier III support. Experience with wireless networking technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Ability to work both independently and as part of a team. Strong organizational and time management skills to meet deadlines and complete tasks efficiently. Excellent verbal and written communication skills. Flexibility to adapt to changing technologies and priorities. Project leadership experience. Proficiency in using tools like SharePoint and virtualization platforms (VMware). Ability to handle Tier I support and escalate or resolve more complex issues from Tier II to Tier III. Education and Certification Qualifications: A bachelor's degree is not required but would be a plus. Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), Microsoft 365 Certified, or VMware certification are preferred.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!Halma is a global group of life-saving technology companies with major operations in the UK, Mainland Europe, the USA and Asia Pacific. Our purpose is to grow a safer, cleaner, healthier future for everyone, every day. Halma offers career opportunities for both senior leaders and for graduates.We welcome experienced professionals who are inspired by our purpose, who are entrepreneurial and who want to help take our companies to the next level of growth. Our graduate program offers a unique experience to work in the Halma companies across the world.
27/07/2026
Full time
Tier III Support Technician page is loaded Tier III Support Technicianlocations: North Shieldstime type: Full timeposted on: Posted Yesterdayjob requisition id: JR26\_000463It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.For more information visit :As an IT Support Technician - Tier 3 at OsecoElfab, you will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. The technician will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. In addition to the outlined responsibilities, all employees are expected to consistently uphold and embody our company's core values and behaviours in their daily work, fostering a culture of integrity, collaboration, and excellence. Job Requirements: Provide Tier III technical support across multiple departments. Perform both basic and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. This job description provides a comprehensive overview of the main responsibilities expected in this role. However, it is not an all-encompassing list and may be updated in the future to reflect changing role requirements and business needs. Required Knowledge, Skills and Abilities: Proven experience in a Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. Preferred Knowledge, Skills and Abilities: Proficiency with imaging solutions. Proficiency with Active Directory, including managing domain trusts. Strong troubleshooting and diagnostic abilities to handle issues from Tier II to Tier III support. Experience with wireless networking technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Ability to work both independently and as part of a team. Strong organizational and time management skills to meet deadlines and complete tasks efficiently. Excellent verbal and written communication skills. Flexibility to adapt to changing technologies and priorities. Project leadership experience. Proficiency in using tools like SharePoint and virtualization platforms (VMware). Ability to handle Tier I support and escalate or resolve more complex issues from Tier II to Tier III. Education and Certification Qualifications: A bachelor's degree is not required but would be a plus. Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), Microsoft 365 Certified, or VMware certification are preferred.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!Halma is a global group of life-saving technology companies with major operations in the UK, Mainland Europe, the USA and Asia Pacific. Our purpose is to grow a safer, cleaner, healthier future for everyone, every day. Halma offers career opportunities for both senior leaders and for graduates.We welcome experienced professionals who are inspired by our purpose, who are entrepreneurial and who want to help take our companies to the next level of growth. Our graduate program offers a unique experience to work in the Halma companies across the world.
Materials Technician - Sizewell C - Suffolk Site based Materials Technician - Sizewell C - Suffolk Site based Opportunity with the Civil Works Alliance (CWA), Supporting Sizewell C As part of the CWA (Civil Works Alliance), you will support the building of Sizewell C. Sizewell C will be a 3.2-gigawatt power station generating low-carbon electricity for around 6 million homes and will play a key role in our energy future, supplying reliable, clean electricity for at least 60 years.This role will be within theEnabling and Earthwork Section. What will you do? The purpose of the role is: To establish, operate and manage all aspects of construction materials testing (Concrete, Earthworks, Aggregates, Grout) for the earthworks and MCA backfill packages. Scope: Establishing and maintaining safe methods of work for the materials team on site and in the laboratory Undertake inspection and testing on site and in the laboratory as required by the contract, identifying and reporting areas of risk and opportunity immediately Maintaining high standards of work and compliance with UKAS accreditation requirements Comply with the site quality system for materials testing laboratory, including materials reporting Deliver results by deadlines as required by the contract and project teams Maintain equipment calibrations and notify the lab manager of any defects requiring attention Identifying, recording and reporting of Best Practice to Project and offsite and pass to Laboratory Manager Manage expectations of materials team in regard to test result reporting and testing timescales What are we looking for? Essential Experience in concrete and civil engineering materials testing within major infrastructure or heavy civils projects. Understanding of laboratory and field-testing procedures. Experience supporting piling / CFA / groundworks operations. Working knowledge of relevant British Standards (e.g., BS EN 206, BS 8500). Ability to interpret engineering drawings, specifications, and quality documentation. Strong attention to detail and accuracy in recording results. CSCS card or ability to obtain one. Desirable Experience working on nuclear, rail, or regulated infrastructure projects. Prior involvement in large-scale civils projects (tunnels, earthworks, reinforced concrete). Knowledge of Nuclear Safety Culture principles. Experience with digital quality systems (BIM 360, Fieldview). UKAS-accredited lab experience. Qualifications NVQ Level 2 or 3 in Construction Materials Testing, Civil Engineering, or equivalent. Training in concrete or geotechnical materials testing. Additional certifications (e.g., UKAS training, PASMA, Confined Space) beneficial What we will offer you? The CWA is a single delivery organisation made of up of the client (Sizewell C) and three parent companies - Balfour Beatty, Bouygues and Laing O'Rourke - which offer industry leading packages including market leading salaries, generous annual leave entitlements, pension scheme and other flexible benefits. About Us The CWA celebrates the creativity and innovation that comes from a diverse workforce, and we welcome applications from people of all backgrounds - especially those from under represented communities. Our project is built on five core values: Humility, Positivity, Respect, Solidarity, and Clarity. By joining us, you'll be encouraged to bring your whole self to work, speak up, and share your ideas. We encourage applications from all suitably qualified candidates, regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to protecting your privacy. If you decide to apply, please avoid including sensitive personal data in your CV.
27/07/2026
Full time
Materials Technician - Sizewell C - Suffolk Site based Materials Technician - Sizewell C - Suffolk Site based Opportunity with the Civil Works Alliance (CWA), Supporting Sizewell C As part of the CWA (Civil Works Alliance), you will support the building of Sizewell C. Sizewell C will be a 3.2-gigawatt power station generating low-carbon electricity for around 6 million homes and will play a key role in our energy future, supplying reliable, clean electricity for at least 60 years.This role will be within theEnabling and Earthwork Section. What will you do? The purpose of the role is: To establish, operate and manage all aspects of construction materials testing (Concrete, Earthworks, Aggregates, Grout) for the earthworks and MCA backfill packages. Scope: Establishing and maintaining safe methods of work for the materials team on site and in the laboratory Undertake inspection and testing on site and in the laboratory as required by the contract, identifying and reporting areas of risk and opportunity immediately Maintaining high standards of work and compliance with UKAS accreditation requirements Comply with the site quality system for materials testing laboratory, including materials reporting Deliver results by deadlines as required by the contract and project teams Maintain equipment calibrations and notify the lab manager of any defects requiring attention Identifying, recording and reporting of Best Practice to Project and offsite and pass to Laboratory Manager Manage expectations of materials team in regard to test result reporting and testing timescales What are we looking for? Essential Experience in concrete and civil engineering materials testing within major infrastructure or heavy civils projects. Understanding of laboratory and field-testing procedures. Experience supporting piling / CFA / groundworks operations. Working knowledge of relevant British Standards (e.g., BS EN 206, BS 8500). Ability to interpret engineering drawings, specifications, and quality documentation. Strong attention to detail and accuracy in recording results. CSCS card or ability to obtain one. Desirable Experience working on nuclear, rail, or regulated infrastructure projects. Prior involvement in large-scale civils projects (tunnels, earthworks, reinforced concrete). Knowledge of Nuclear Safety Culture principles. Experience with digital quality systems (BIM 360, Fieldview). UKAS-accredited lab experience. Qualifications NVQ Level 2 or 3 in Construction Materials Testing, Civil Engineering, or equivalent. Training in concrete or geotechnical materials testing. Additional certifications (e.g., UKAS training, PASMA, Confined Space) beneficial What we will offer you? The CWA is a single delivery organisation made of up of the client (Sizewell C) and three parent companies - Balfour Beatty, Bouygues and Laing O'Rourke - which offer industry leading packages including market leading salaries, generous annual leave entitlements, pension scheme and other flexible benefits. About Us The CWA celebrates the creativity and innovation that comes from a diverse workforce, and we welcome applications from people of all backgrounds - especially those from under represented communities. Our project is built on five core values: Humility, Positivity, Respect, Solidarity, and Clarity. By joining us, you'll be encouraged to bring your whole self to work, speak up, and share your ideas. We encourage applications from all suitably qualified candidates, regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to protecting your privacy. If you decide to apply, please avoid including sensitive personal data in your CV.
Location & Salary Camberley £26,777 - £28,686 + Generous Pension + 34 Days Holiday + Ongoing Training & Development + Recognition Policies + Staff Discount Platform + Free On-Site Parking + Occupational Sick Pay + Family-Friendly Policies + Work-Life Balance Overview Do you have exposure to offering IT support to educational establishments, either directly or through an MSP? Are you looking for a role where you can continue developing your technical skills within a collaborative and well resourced organisation? This school trust is a forward thinking organisation that embraces digital innovation to enhance learning and operations. They are passionate about giving staff opportunities to develop professionally, make a real impact, and contribute to an environment that supports students and staff alike. In this role, you'll provide first and second line IT support, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. You'll work closely with the IT Lead and support teams to deliver high quality technical support, troubleshoot issues, maintain hardware and software, and assist with projects that enhance IT infrastructure. This role is ideal for someone with IT support experience who has had exposure to supporting educational establishments, either directly within a school, college, or academy trust, or through an MSP supporting education clients. You will be looking to further develop your technical skills while working in an environment where technology plays a key role in supporting both staff and students. This is a fully onsite role, and you will be based in Camberley every day. Responsibilities Respond to service desk tickets within agreed timeframes Support installation, configuration, commissioning, and maintenance of IT systems and software Monitor and maintain hardware in good working order, performing basic repairs as needed Assist in troubleshooting and resolving IT issues to ensure minimal disruption Support the implementation of IT projects and initiatives Promote safe and secure IT use and contribute to safeguarding compliance Person Experience in IT support, providing first or second line support Exposure to supporting educational establishments, either directly or through an MSP Strong technical knowledge and problem solving ability Professional, proactive, and collaborative approach Confident working independently and as part of a team Eager to learn, develop, and progress technically Reflective, optimistic, and aspirational mindset aligned with a culture of innovation, inclusivity, and excellence Additional Information The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
26/07/2026
Full time
Location & Salary Camberley £26,777 - £28,686 + Generous Pension + 34 Days Holiday + Ongoing Training & Development + Recognition Policies + Staff Discount Platform + Free On-Site Parking + Occupational Sick Pay + Family-Friendly Policies + Work-Life Balance Overview Do you have exposure to offering IT support to educational establishments, either directly or through an MSP? Are you looking for a role where you can continue developing your technical skills within a collaborative and well resourced organisation? This school trust is a forward thinking organisation that embraces digital innovation to enhance learning and operations. They are passionate about giving staff opportunities to develop professionally, make a real impact, and contribute to an environment that supports students and staff alike. In this role, you'll provide first and second line IT support, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. You'll work closely with the IT Lead and support teams to deliver high quality technical support, troubleshoot issues, maintain hardware and software, and assist with projects that enhance IT infrastructure. This role is ideal for someone with IT support experience who has had exposure to supporting educational establishments, either directly within a school, college, or academy trust, or through an MSP supporting education clients. You will be looking to further develop your technical skills while working in an environment where technology plays a key role in supporting both staff and students. This is a fully onsite role, and you will be based in Camberley every day. Responsibilities Respond to service desk tickets within agreed timeframes Support installation, configuration, commissioning, and maintenance of IT systems and software Monitor and maintain hardware in good working order, performing basic repairs as needed Assist in troubleshooting and resolving IT issues to ensure minimal disruption Support the implementation of IT projects and initiatives Promote safe and secure IT use and contribute to safeguarding compliance Person Experience in IT support, providing first or second line support Exposure to supporting educational establishments, either directly or through an MSP Strong technical knowledge and problem solving ability Professional, proactive, and collaborative approach Confident working independently and as part of a team Eager to learn, develop, and progress technically Reflective, optimistic, and aspirational mindset aligned with a culture of innovation, inclusivity, and excellence Additional Information The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Service Improvement TechnicianApplylocations: Chatterton Towertime type: Full timeposted on: Posted Todayjob requisition id: R38729 Location: Chatterton, Lincolnshire Contract: FTC 12 months Salary: Depending on skills and experienceAt Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring. Who We Are? Integrated Maintenance, Repair, and Development Services (IMRDS) is an integral part of our team focused on maintaining and improving water recycling infrastructure. We ensure water is clean and hygienic and supplied to customer taps"If you are looking for a role in a high-performing, forward-thinking team, where your analytical and improvement skills will have a real impact on operational performance and service delivery, we want to hear from you! What Will You Be Doing as a Service Improvement Technician? As a Service Improvement Technician within the Water Network Operations team, you will play a key supporting role in driving continuous improvement, operational reporting, and process excellence across our water network services.Working closely with Service Improvement Analysts and operational teams, you will provide administrative, analytical, and project support to help deliver improvement initiatives efficiently. You'll support the collection and analysis of operational data, maintain reporting tools and documentation, coordinate stakeholder activities, and assist with developing digital solutions that improve the way we work.This is a fantastic opportunity for someone looking to develop skills in data analysis, business improvement, project coordination, and digital technologies while contributing to the delivery of essential services for over six million customers. Key Responsibilities: • Support the production of operational reports, dashboards, and KPI performance summaries using Excel and Power BI • Collect, validate, and maintain data from multiple operational systems, ensuring accuracy and consistency • Assist with quality checking data and preparing information for senior leadership and operational review meetings • Support Service Improvement Analysts with business improvement projects and initiatives • Document current and future-state processes to support operational excellence and continuous improvement • Maintain project documentation, action logs, trackers, and meeting records • Coordinate meetings, workshops, presentations, and stakeholder communications • Build positive relationships with operational managers, field teams, and support functions across the business • Support the development and maintenance of Power Platform solutions, including SharePoint, Microsoft Lists, Forms, and Power Automate workflows • Assist users with reporting tools and digital processes while identifying opportunities for automation and efficiency improvements • Maintain accurate documentation relating to reporting systems, digital tools, and operational processes • Support the implementation and monitoring of service improvement activities across Water Network Operations teams What Attributes Are Required? • Strong organisational and planning skills with the ability to manage multiple priorities • Excellent written and verbal communication skills • High attention to detail and commitment to producing accurate work • Strong analytical skills with the ability to interpret and present data effectively • Excellent stakeholder engagement and relationship-building skills • A proactive approach to problem solving and continuous improvement • Confidence learning and using new systems, technologies, and digital tools • Ability to work collaboratively while taking ownership of individual tasks and responsibilities A Little Bit About Your Skills, Experience, and Behaviours • Experience using Microsoft Office applications, particularly Excel • Experience supporting reporting, administration, or operational processes • Experience coordinating projects, actions, or improvement activities • Experience using Power BI for reporting and data visualisation • Knowledge of Microsoft Power Platform, including Power Apps and Power Automate, would be beneficial • Experience working within utilities, operations, engineering, or a similarly fast-paced environment is desirable • Educated to A-Level standard or equivalent qualification • Strong attention to detail with the ability to maintain accurate records and documentation • Naturally curious with a desire to improve processes and ways of working • Enjoy working as part of a supportive team while maintaining accountability for your own work • Adaptable and comfortable working across multiple priorities in an operational environment Why Anglian Water? At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include:• Bonus scheme • Private healthcare • Competitive pension scheme • Up to 26 days annual leave, increasing with length of service • Flexible benefits to support your wellbeing Inclusion is for Everyone We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong.If you think this is the next step for your career, apply today! Closing Date: 6th August 2026 About UsWe are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we'll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team 'To apply, you'll need your up-to-date CV, we also recommend uploading a cover letter - tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.If you are offered a job with us, you'll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our Privacy Notice.Become a part of Anglian Water's future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.
26/07/2026
Full time
Service Improvement TechnicianApplylocations: Chatterton Towertime type: Full timeposted on: Posted Todayjob requisition id: R38729 Location: Chatterton, Lincolnshire Contract: FTC 12 months Salary: Depending on skills and experienceAt Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring. Who We Are? Integrated Maintenance, Repair, and Development Services (IMRDS) is an integral part of our team focused on maintaining and improving water recycling infrastructure. We ensure water is clean and hygienic and supplied to customer taps"If you are looking for a role in a high-performing, forward-thinking team, where your analytical and improvement skills will have a real impact on operational performance and service delivery, we want to hear from you! What Will You Be Doing as a Service Improvement Technician? As a Service Improvement Technician within the Water Network Operations team, you will play a key supporting role in driving continuous improvement, operational reporting, and process excellence across our water network services.Working closely with Service Improvement Analysts and operational teams, you will provide administrative, analytical, and project support to help deliver improvement initiatives efficiently. You'll support the collection and analysis of operational data, maintain reporting tools and documentation, coordinate stakeholder activities, and assist with developing digital solutions that improve the way we work.This is a fantastic opportunity for someone looking to develop skills in data analysis, business improvement, project coordination, and digital technologies while contributing to the delivery of essential services for over six million customers. Key Responsibilities: • Support the production of operational reports, dashboards, and KPI performance summaries using Excel and Power BI • Collect, validate, and maintain data from multiple operational systems, ensuring accuracy and consistency • Assist with quality checking data and preparing information for senior leadership and operational review meetings • Support Service Improvement Analysts with business improvement projects and initiatives • Document current and future-state processes to support operational excellence and continuous improvement • Maintain project documentation, action logs, trackers, and meeting records • Coordinate meetings, workshops, presentations, and stakeholder communications • Build positive relationships with operational managers, field teams, and support functions across the business • Support the development and maintenance of Power Platform solutions, including SharePoint, Microsoft Lists, Forms, and Power Automate workflows • Assist users with reporting tools and digital processes while identifying opportunities for automation and efficiency improvements • Maintain accurate documentation relating to reporting systems, digital tools, and operational processes • Support the implementation and monitoring of service improvement activities across Water Network Operations teams What Attributes Are Required? • Strong organisational and planning skills with the ability to manage multiple priorities • Excellent written and verbal communication skills • High attention to detail and commitment to producing accurate work • Strong analytical skills with the ability to interpret and present data effectively • Excellent stakeholder engagement and relationship-building skills • A proactive approach to problem solving and continuous improvement • Confidence learning and using new systems, technologies, and digital tools • Ability to work collaboratively while taking ownership of individual tasks and responsibilities A Little Bit About Your Skills, Experience, and Behaviours • Experience using Microsoft Office applications, particularly Excel • Experience supporting reporting, administration, or operational processes • Experience coordinating projects, actions, or improvement activities • Experience using Power BI for reporting and data visualisation • Knowledge of Microsoft Power Platform, including Power Apps and Power Automate, would be beneficial • Experience working within utilities, operations, engineering, or a similarly fast-paced environment is desirable • Educated to A-Level standard or equivalent qualification • Strong attention to detail with the ability to maintain accurate records and documentation • Naturally curious with a desire to improve processes and ways of working • Enjoy working as part of a supportive team while maintaining accountability for your own work • Adaptable and comfortable working across multiple priorities in an operational environment Why Anglian Water? At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include:• Bonus scheme • Private healthcare • Competitive pension scheme • Up to 26 days annual leave, increasing with length of service • Flexible benefits to support your wellbeing Inclusion is for Everyone We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong.If you think this is the next step for your career, apply today! Closing Date: 6th August 2026 About UsWe are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we'll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team 'To apply, you'll need your up-to-date CV, we also recommend uploading a cover letter - tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.If you are offered a job with us, you'll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our Privacy Notice.Become a part of Anglian Water's future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.
IT Technician - Maternity Cover Application Deadline: 5 August 2026 Department: Central ILT Employment Type: Fixed Term - Full Time Location: Sandwell College Compensation: £17,837 - £20,665 / year Description Are you passionate about technology and enjoy solving technical challenges? Sandwell College is looking for a proactive and customer-focused IT Technician to join our IT Services team on a 12-month fixed-term maternity cover contract. Supporting more than 15,000 students and staff across The Sandwell Colleges, you'll play a vital role in ensuring our technology infrastructure enables outstanding teaching, learning and business support. Based at our Sandwell College campus, with opportunities to work across other college sites when required, you'll provide first- and second-line technical support while helping to maintain a modern, innovative and reliable IT environment. Whether you're installing new equipment, troubleshooting technical issues or supporting users with digital technologies, you'll make a real difference every day while developing your skills within a busy and supportive IT team. Key Responsibilities Provide responsive first- and second-line IT support to staff and students through the College Helpdes Install, configure, maintain and relocate a wide range of IT equipment, including PCs, laptops, Apple Macs, tablets, printers, SmartScreens, projectors, webcams and other peripherals Deploy software applications and desktop builds using the College's desktop management systems Carry out user account administration and support desktop management activities Diagnose and resolve hardware, software, network and connectivity issues Support users with College systems, applications and digital technologies, providing advice and guidance where required Maintain accurate IT documentation, asset registers and audit records Promote high standards of IT security, confidentiality and customer service Assist with enrolment activities and other College-wide operational support when required Participate in training and continuous professional development to maintain up-to-date technical knowledge Skills, Knowledge and Expertise We are looking for someone who can demonstrate: An Advanced Level qualification or equivalent in an IT-related subject GCSE English and Maths (or equivalent) Experience working within a busy IT support environment, ideally within education Strong knowledge of Windows desktop operating systems, hardware installation and software deployment Experience supporting a wide range of IT peripherals, including printers, SmartScreens, webcams and audio-visual equipment Experience troubleshooting desktop, hardware and network connectivity issues Knowledge of desktop management systems and software deployment tools Excellent customer service, communication and problem-solving skills Strong organisational skills with the ability to maintain accurate technical documentation A flexible and adaptable approach with the ability to prioritise a varied workload. A full UK driving licence and access to a vehicle Benefits Top-Tier Salaries - We offer sector-leading pay with some of the most competitive salaries around Unbeatable Time Off - Enjoy 35-50 days of annual leave, plus 8 bank holidays AND extra time off at Christmas - because work-life balance is essential Fast-Track Your Career - Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed Cycle to Work Scheme - A healthier, greener, and more cost-effective way to commute Exclusive Discounts on Onsite Services - Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more Fitness Perks - Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best Generous Pension Contributions - We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles Retail & Travel Discounts - Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount Free Will Writing - We've got your back with professional support for your future planning Free Flu Vaccine - Stay healthy and protected at no cost to you Wellbeing Support - Access confidential counselling services and wellness platforms to support your mental and emotional health We Celebrate You! - We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.
26/07/2026
Full time
IT Technician - Maternity Cover Application Deadline: 5 August 2026 Department: Central ILT Employment Type: Fixed Term - Full Time Location: Sandwell College Compensation: £17,837 - £20,665 / year Description Are you passionate about technology and enjoy solving technical challenges? Sandwell College is looking for a proactive and customer-focused IT Technician to join our IT Services team on a 12-month fixed-term maternity cover contract. Supporting more than 15,000 students and staff across The Sandwell Colleges, you'll play a vital role in ensuring our technology infrastructure enables outstanding teaching, learning and business support. Based at our Sandwell College campus, with opportunities to work across other college sites when required, you'll provide first- and second-line technical support while helping to maintain a modern, innovative and reliable IT environment. Whether you're installing new equipment, troubleshooting technical issues or supporting users with digital technologies, you'll make a real difference every day while developing your skills within a busy and supportive IT team. Key Responsibilities Provide responsive first- and second-line IT support to staff and students through the College Helpdes Install, configure, maintain and relocate a wide range of IT equipment, including PCs, laptops, Apple Macs, tablets, printers, SmartScreens, projectors, webcams and other peripherals Deploy software applications and desktop builds using the College's desktop management systems Carry out user account administration and support desktop management activities Diagnose and resolve hardware, software, network and connectivity issues Support users with College systems, applications and digital technologies, providing advice and guidance where required Maintain accurate IT documentation, asset registers and audit records Promote high standards of IT security, confidentiality and customer service Assist with enrolment activities and other College-wide operational support when required Participate in training and continuous professional development to maintain up-to-date technical knowledge Skills, Knowledge and Expertise We are looking for someone who can demonstrate: An Advanced Level qualification or equivalent in an IT-related subject GCSE English and Maths (or equivalent) Experience working within a busy IT support environment, ideally within education Strong knowledge of Windows desktop operating systems, hardware installation and software deployment Experience supporting a wide range of IT peripherals, including printers, SmartScreens, webcams and audio-visual equipment Experience troubleshooting desktop, hardware and network connectivity issues Knowledge of desktop management systems and software deployment tools Excellent customer service, communication and problem-solving skills Strong organisational skills with the ability to maintain accurate technical documentation A flexible and adaptable approach with the ability to prioritise a varied workload. A full UK driving licence and access to a vehicle Benefits Top-Tier Salaries - We offer sector-leading pay with some of the most competitive salaries around Unbeatable Time Off - Enjoy 35-50 days of annual leave, plus 8 bank holidays AND extra time off at Christmas - because work-life balance is essential Fast-Track Your Career - Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed Cycle to Work Scheme - A healthier, greener, and more cost-effective way to commute Exclusive Discounts on Onsite Services - Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more Fitness Perks - Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best Generous Pension Contributions - We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles Retail & Travel Discounts - Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount Free Will Writing - We've got your back with professional support for your future planning Free Flu Vaccine - Stay healthy and protected at no cost to you Wellbeing Support - Access confidential counselling services and wellness platforms to support your mental and emotional health We Celebrate You! - We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.
Location: Chatterton, Lincolnshire Contract: FTC 12 months Salary: Depending on skills and experience At Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring. Who We Are? Integrated Maintenance, Repair, and Development Services (IMRDS) is an integral part of our team focused on maintaining and improving water infrastructure. We ensure water is clean and hygienic and supplied to customer taps" If you are looking for a role in a high-performing, forward-thinking team, where your analytical and improvement skills will have a real impact on operational performance and service delivery, we want to hear from you! What Will You Be Doing as a Service Improvement Technician? As a Service Improvement Technician within the Water Network Operations team, you will play a key supporting role in driving continuous improvement, operational reporting, and process excellence across our water network services. Working closely with Service Improvement Analysts and operational teams, you will provide administrative, analytical, and project support to help deliver improvement initiatives efficiently. You'll support the collection and analysis of operational data, maintain reporting tools and documentation, coordinate stakeholder activities, and assist with developing digital solutions that improve the way we work. This is a fantastic opportunity for someone looking to develop skills in data analysis, business improvement, project coordination, and digital technologies while contributing to the delivery of essential services for over six million customers. Key Responsibilities: Support the production of operational reports, dashboards, and KPI performance summaries using Excel and Power BI Collect, validate, and maintain data from multiple operational systems, ensuring accuracy and consistency Assist with quality checking data and preparing information for senior leadership and operational review meetings Support Service Improvement Analysts with business improvement projects and initiatives Document current and future-state processes to support operational excellence and continuous improvement Maintain project documentation, action logs, trackers, and meeting records Coordinate meetings, workshops, presentations, and stakeholder communications Build positive relationships with operational managers, field teams, and support functions across the business Support the development and maintenance of Power Platform solutions, including SharePoint, Microsoft Lists, Forms, and Power Automate workflows Assist users with reporting tools and digital processes while identifying opportunities for automation and efficiency improvements Maintain accurate documentation relating to reporting systems, digital tools, and operational processes Support the implementation and monitoring of service improvement activities across Water Network Operations teams What Attributes Are Required? Strong organisational and planning skills with the ability to manage multiple priorities Excellent written and verbal communication skills High attention to detail and commitment to producing accurate work Strong analytical skills with the ability to interpret and present data effectively Excellent stakeholder engagement and relationship-building skills A proactive approach to problem solving and continuous improvement Confidence learning and using new systems, technologies, and digital tools Ability to work collaboratively while taking ownership of individual tasks and responsibilities A Little Bit About Your Skills, Experience, and Behaviours Experience using Microsoft Office applications, particularly Excel Experience supporting reporting, administration, or operational processes Experience coordinating projects, actions, or improvement activities Experience using Power BI for reporting and data visualisation Knowledge of Microsoft Power Platform, including Power Apps and Power Automate, would be beneficial Experience working within utilities, operations, engineering, or a similarly fast-paced environment is desirable Educated to A-Level standard or equivalent qualification Strong attention to detail with the ability to maintain accurate records and documentation Naturally curious with a desire to improve processes and ways of working Enjoy working as part of a supportive team while maintaining accountability for your own work Adaptable and comfortable working across multiple priorities in an operational environment Why Anglian Water? At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include: Bonus scheme Private healthcare Competitive pension scheme Up to 26 days annual leave, increasing with length of service Flexible benefits to support your wellbeing Inclusion is for Everyone We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong. Closing Date: 6th August 2026
26/07/2026
Full time
Location: Chatterton, Lincolnshire Contract: FTC 12 months Salary: Depending on skills and experience At Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring. Who We Are? Integrated Maintenance, Repair, and Development Services (IMRDS) is an integral part of our team focused on maintaining and improving water infrastructure. We ensure water is clean and hygienic and supplied to customer taps" If you are looking for a role in a high-performing, forward-thinking team, where your analytical and improvement skills will have a real impact on operational performance and service delivery, we want to hear from you! What Will You Be Doing as a Service Improvement Technician? As a Service Improvement Technician within the Water Network Operations team, you will play a key supporting role in driving continuous improvement, operational reporting, and process excellence across our water network services. Working closely with Service Improvement Analysts and operational teams, you will provide administrative, analytical, and project support to help deliver improvement initiatives efficiently. You'll support the collection and analysis of operational data, maintain reporting tools and documentation, coordinate stakeholder activities, and assist with developing digital solutions that improve the way we work. This is a fantastic opportunity for someone looking to develop skills in data analysis, business improvement, project coordination, and digital technologies while contributing to the delivery of essential services for over six million customers. Key Responsibilities: Support the production of operational reports, dashboards, and KPI performance summaries using Excel and Power BI Collect, validate, and maintain data from multiple operational systems, ensuring accuracy and consistency Assist with quality checking data and preparing information for senior leadership and operational review meetings Support Service Improvement Analysts with business improvement projects and initiatives Document current and future-state processes to support operational excellence and continuous improvement Maintain project documentation, action logs, trackers, and meeting records Coordinate meetings, workshops, presentations, and stakeholder communications Build positive relationships with operational managers, field teams, and support functions across the business Support the development and maintenance of Power Platform solutions, including SharePoint, Microsoft Lists, Forms, and Power Automate workflows Assist users with reporting tools and digital processes while identifying opportunities for automation and efficiency improvements Maintain accurate documentation relating to reporting systems, digital tools, and operational processes Support the implementation and monitoring of service improvement activities across Water Network Operations teams What Attributes Are Required? Strong organisational and planning skills with the ability to manage multiple priorities Excellent written and verbal communication skills High attention to detail and commitment to producing accurate work Strong analytical skills with the ability to interpret and present data effectively Excellent stakeholder engagement and relationship-building skills A proactive approach to problem solving and continuous improvement Confidence learning and using new systems, technologies, and digital tools Ability to work collaboratively while taking ownership of individual tasks and responsibilities A Little Bit About Your Skills, Experience, and Behaviours Experience using Microsoft Office applications, particularly Excel Experience supporting reporting, administration, or operational processes Experience coordinating projects, actions, or improvement activities Experience using Power BI for reporting and data visualisation Knowledge of Microsoft Power Platform, including Power Apps and Power Automate, would be beneficial Experience working within utilities, operations, engineering, or a similarly fast-paced environment is desirable Educated to A-Level standard or equivalent qualification Strong attention to detail with the ability to maintain accurate records and documentation Naturally curious with a desire to improve processes and ways of working Enjoy working as part of a supportive team while maintaining accountability for your own work Adaptable and comfortable working across multiple priorities in an operational environment Why Anglian Water? At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include: Bonus scheme Private healthcare Competitive pension scheme Up to 26 days annual leave, increasing with length of service Flexible benefits to support your wellbeing Inclusion is for Everyone We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong. Closing Date: 6th August 2026
IT Site Technician - Schools Epsom £26,777 - £28,686 + Generous Pension + 34 Days Holiday + Ongoing Training & Development + Recognition Policies + Staff Discount Platform + Free On Site Parking + Occupational Sick Pay + Family Friendly Policies + Work Life Balance Do you have exposure to offering IT support to educational establishments, either directly or through an MSP? Are you looking for a role where you can continue developing your technical skills within a collaborative and well resourced organisation? This school trust is a forward thinking organisation that embraces digital innovation to enhance learning and operations. They are passionate about giving staff opportunities to develop professionally, make a real impact, and contribute to an environment that supports students and staff alike. In this role, you'll provide first and second line IT support, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. You'll work closely with the IT Lead and support teams to deliver high quality technical support, troubleshoot issues, maintain hardware and software, and assist with projects that enhance IT infrastructure. This is a fully onsite role, and you will be based in Camberley every day. Role Responsibilities Respond to service desk tickets within agreed timeframes Support installation, configuration, commissioning, and maintenance of IT systems and software Monitor and maintain hardware in good working order, performing basic repairs as needed Assist in troubleshooting and resolving IT issues to ensure minimal disruption Support the implementation of IT projects and initiatives Promote safe and secure IT use and contribute to safeguarding compliance Qualifications Experience in IT support, providing first or second line support Exposure to supporting educational establishments, either directly or through an MSP Strong technical knowledge and problem solving ability Professional, proactive, and collaborative approach Confident working independently and as part of a team Eager to learn, develop, and progress technically Reflective, optimistic, and aspirational mindset aligned with a culture of innovation, inclusivity, and excellence We are an equal opportunities company and welcome applications from all suitable candidates.
26/07/2026
Full time
IT Site Technician - Schools Epsom £26,777 - £28,686 + Generous Pension + 34 Days Holiday + Ongoing Training & Development + Recognition Policies + Staff Discount Platform + Free On Site Parking + Occupational Sick Pay + Family Friendly Policies + Work Life Balance Do you have exposure to offering IT support to educational establishments, either directly or through an MSP? Are you looking for a role where you can continue developing your technical skills within a collaborative and well resourced organisation? This school trust is a forward thinking organisation that embraces digital innovation to enhance learning and operations. They are passionate about giving staff opportunities to develop professionally, make a real impact, and contribute to an environment that supports students and staff alike. In this role, you'll provide first and second line IT support, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. You'll work closely with the IT Lead and support teams to deliver high quality technical support, troubleshoot issues, maintain hardware and software, and assist with projects that enhance IT infrastructure. This is a fully onsite role, and you will be based in Camberley every day. Role Responsibilities Respond to service desk tickets within agreed timeframes Support installation, configuration, commissioning, and maintenance of IT systems and software Monitor and maintain hardware in good working order, performing basic repairs as needed Assist in troubleshooting and resolving IT issues to ensure minimal disruption Support the implementation of IT projects and initiatives Promote safe and secure IT use and contribute to safeguarding compliance Qualifications Experience in IT support, providing first or second line support Exposure to supporting educational establishments, either directly or through an MSP Strong technical knowledge and problem solving ability Professional, proactive, and collaborative approach Confident working independently and as part of a team Eager to learn, develop, and progress technically Reflective, optimistic, and aspirational mindset aligned with a culture of innovation, inclusivity, and excellence We are an equal opportunities company and welcome applications from all suitable candidates.
Project Manager Job Description Department: Delivery Services Reports To: Senior Project Manager Work Location: Chorley - Hybrid Hours of Work: 37.5 Position Type: Full-Time Rate Type: Salary Grade: 4 SUMMARY We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients. With this role you will be working on our CRM & Billing solution which features a customer-driven proactive roadmap that introduces innovation for the billing of new digital energy services across the utilities market. We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role, however during your initial training period the need to be in office with other team members will be essential. Our UK office is based in Chorley, which is where you will be based. Our Project Management Team Vision is for our customers to feel that they are in safe hands and have experienced a smooth delivery, with value for money, and for our business to feel that we deliver change in a controlled, well communicated, and collaborative manner. Our mission is to have a Project Management Team where: Everyone is equally valued and understands their contribution, We all feel we're driving forward the best versions of ourselves, We feel equipped to do our jobs and understand why it's important, We feel empowered to do our best, We utilise best practices with our tools and our processes, We put the customer at the heart of what we do, We understand the value of continuous improvement and are always questioning 'could we do better?' The Project Manager is responsible for the on-time, budget, scope and quality delivery of all projects within their remit, and to ensure timely handover of projects to Accounts Management and Operations following rigorously defined project closure. ESG projects vary in size and complexity according to the solution being implemented, ranging from small projects and work requests to multi-year industry change programmes. The Project Manager is accountable for a wide range of projects from small, medium to large scale projects that sit within a programme's / sub-portfolio in various phases of the lifecycle from pipeline to post go-live support. While this position is full-time, we are open to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs. POSITION RESPONSIBILITIES The Project Manager is responsible for: Deliver projects within the ESG projects portfolio to the appropriate level of Time/Cost/Quality/Scope with a focus on following the right level of governance relevant to meet company targets. Ensure projects are delivered as efficiently and effectively as possible, with a focus on project closure and handover to BAU. The delivery of all projects within their remit to agreed targets. For engaging with the relevant teams (e.g. sales & account management teams; IT; engineering etc) to ensure successful delivery of committed projects on time, on budget and to the required level of quality, escalating key risks and issues that may prevent this from happening. For engaging with the pre-sales teams to ensure projects are correctly handed over and contractual and commercial terms are understood. Working with Account Managers and / or Service Delivery Managers to ensure effective customer stakeholder management within projects and to engage them as a point of escalation for client issues. Producing regular status reports including financial reporting and tracking Identifying, managing and escalating project level risks, issues and dependencies that need close attention and action. Promoting the sharing of lessons learned across the Projects team and beyond. The creation all relevant project related documentation including Statements of Work (SOWs), Project Initiation Documents (PID's) etc. Responsible for establishing trusted client relationships, working with Account Managers and Service Delivery Managers where necessary, to ensure a holistic, effective, and client-centric customer stakeholder management and communication approach. Responsible for building collaborative working relationships at various levels of within the internal ESG organisation, engaging with internal teams (e.g., engineering, operations etc.) to plan a successful delivery of committed projects to meet contractual obligations, whilst supporting them resolve risks and issues that may prevent this from happening. Responsible for working in conjunction with the pre-sales, finance, and internal teams to ensure projects are correctly scoped, planned, sized, and costed where required Responsible for working in conjunction with the wider Delivery Services Team (Consultants, Application Support and Cloud and Technicians Support) to support a sucessful delivery. Responsible for working closely with the Portfolio Support Office (PSO) to ensure standards are understood and adhered to. To serve as a member of the Delivery Services Team demonstrating the key values of Excellence, Passion, Integrity, and Collaboration ABOUT YOU Experience: 2+ years' experience in commercial IT software projects at a minimum of a Project Management role IT software experience in a delivery capacity Experience of the full IT software development lifecycle Experience of projects into commercial organisations Commercial experience of the delivery of projects, with pre-canned products & services Experience of direct customer facing stakeholder management roles, interfacing to customer contacts at project level Experience of owning and running projects budgets c£200k / c100 man days of work Previous experience in the Energy Industry is highly desirable IT delivery of end-to-end projects through full SDLC End-to-end Project lifecycle planning, implementation and governance including reporting & financial management. INT/EXT Stakeholder management & reporting inc. matrix management Differing project types, sizes & delivery in differing methodologies Management of Project Documentation & Control from Initiation to Closure RAID Management Team Management & Mentoring Education: Project Management certification (min Foundation, desirable Practitioner) i.e., PRINCE 2, PMI, AMP - PMQ/PPQ You will be: An experienced Project Manager used to running projects at different sizes and scales Customer facing Commercially aware Hard working and dedicated Tenacious & self-motivated Well organised, thorough Committed to a professional attitude at all times Knowledgeable in both Agile and Waterfall delivery methodologies A completer finisher Hands onHighly organised Able to communicate in a clear and concise way Excellent time and task management capability Able to demonstrate ESGs key values of Excellence:be accountable to deliver our best Passion:show how much we care each day Integrity:do the right thing when no one is looking Collaboration:work together to succeed together We welcome diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. ISO AWARENESS Follow IMS Policies Reporting of Incidents ISO Responsibilities ISO Staff Awareness For more information on how we process your information please see our privacy notice which can be found on our website
26/07/2026
Full time
Project Manager Job Description Department: Delivery Services Reports To: Senior Project Manager Work Location: Chorley - Hybrid Hours of Work: 37.5 Position Type: Full-Time Rate Type: Salary Grade: 4 SUMMARY We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients. With this role you will be working on our CRM & Billing solution which features a customer-driven proactive roadmap that introduces innovation for the billing of new digital energy services across the utilities market. We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role, however during your initial training period the need to be in office with other team members will be essential. Our UK office is based in Chorley, which is where you will be based. Our Project Management Team Vision is for our customers to feel that they are in safe hands and have experienced a smooth delivery, with value for money, and for our business to feel that we deliver change in a controlled, well communicated, and collaborative manner. Our mission is to have a Project Management Team where: Everyone is equally valued and understands their contribution, We all feel we're driving forward the best versions of ourselves, We feel equipped to do our jobs and understand why it's important, We feel empowered to do our best, We utilise best practices with our tools and our processes, We put the customer at the heart of what we do, We understand the value of continuous improvement and are always questioning 'could we do better?' The Project Manager is responsible for the on-time, budget, scope and quality delivery of all projects within their remit, and to ensure timely handover of projects to Accounts Management and Operations following rigorously defined project closure. ESG projects vary in size and complexity according to the solution being implemented, ranging from small projects and work requests to multi-year industry change programmes. The Project Manager is accountable for a wide range of projects from small, medium to large scale projects that sit within a programme's / sub-portfolio in various phases of the lifecycle from pipeline to post go-live support. While this position is full-time, we are open to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs. POSITION RESPONSIBILITIES The Project Manager is responsible for: Deliver projects within the ESG projects portfolio to the appropriate level of Time/Cost/Quality/Scope with a focus on following the right level of governance relevant to meet company targets. Ensure projects are delivered as efficiently and effectively as possible, with a focus on project closure and handover to BAU. The delivery of all projects within their remit to agreed targets. For engaging with the relevant teams (e.g. sales & account management teams; IT; engineering etc) to ensure successful delivery of committed projects on time, on budget and to the required level of quality, escalating key risks and issues that may prevent this from happening. For engaging with the pre-sales teams to ensure projects are correctly handed over and contractual and commercial terms are understood. Working with Account Managers and / or Service Delivery Managers to ensure effective customer stakeholder management within projects and to engage them as a point of escalation for client issues. Producing regular status reports including financial reporting and tracking Identifying, managing and escalating project level risks, issues and dependencies that need close attention and action. Promoting the sharing of lessons learned across the Projects team and beyond. The creation all relevant project related documentation including Statements of Work (SOWs), Project Initiation Documents (PID's) etc. Responsible for establishing trusted client relationships, working with Account Managers and Service Delivery Managers where necessary, to ensure a holistic, effective, and client-centric customer stakeholder management and communication approach. Responsible for building collaborative working relationships at various levels of within the internal ESG organisation, engaging with internal teams (e.g., engineering, operations etc.) to plan a successful delivery of committed projects to meet contractual obligations, whilst supporting them resolve risks and issues that may prevent this from happening. Responsible for working in conjunction with the pre-sales, finance, and internal teams to ensure projects are correctly scoped, planned, sized, and costed where required Responsible for working in conjunction with the wider Delivery Services Team (Consultants, Application Support and Cloud and Technicians Support) to support a sucessful delivery. Responsible for working closely with the Portfolio Support Office (PSO) to ensure standards are understood and adhered to. To serve as a member of the Delivery Services Team demonstrating the key values of Excellence, Passion, Integrity, and Collaboration ABOUT YOU Experience: 2+ years' experience in commercial IT software projects at a minimum of a Project Management role IT software experience in a delivery capacity Experience of the full IT software development lifecycle Experience of projects into commercial organisations Commercial experience of the delivery of projects, with pre-canned products & services Experience of direct customer facing stakeholder management roles, interfacing to customer contacts at project level Experience of owning and running projects budgets c£200k / c100 man days of work Previous experience in the Energy Industry is highly desirable IT delivery of end-to-end projects through full SDLC End-to-end Project lifecycle planning, implementation and governance including reporting & financial management. INT/EXT Stakeholder management & reporting inc. matrix management Differing project types, sizes & delivery in differing methodologies Management of Project Documentation & Control from Initiation to Closure RAID Management Team Management & Mentoring Education: Project Management certification (min Foundation, desirable Practitioner) i.e., PRINCE 2, PMI, AMP - PMQ/PPQ You will be: An experienced Project Manager used to running projects at different sizes and scales Customer facing Commercially aware Hard working and dedicated Tenacious & self-motivated Well organised, thorough Committed to a professional attitude at all times Knowledgeable in both Agile and Waterfall delivery methodologies A completer finisher Hands onHighly organised Able to communicate in a clear and concise way Excellent time and task management capability Able to demonstrate ESGs key values of Excellence:be accountable to deliver our best Passion:show how much we care each day Integrity:do the right thing when no one is looking Collaboration:work together to succeed together We welcome diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. ISO AWARENESS Follow IMS Policies Reporting of Incidents ISO Responsibilities ISO Staff Awareness For more information on how we process your information please see our privacy notice which can be found on our website
About the role Be part of this 'once in a generation' project that will deliver clean energy to 6 million homes for the next 60 years. Sizewell C will see the creation of a 3.2 Gigawatt nuclear power station on the Suffolk coast to provide reliable load low-carbon electricity. The Civil Works Alliance is an extended delivery enterprise involving Sizewell C and three international construction companies: Balfour Beatty, Bouygues Travaux Publics and Laing O'Rourke. We are more than just an alliance, we are bringing together a single delivery organisation with years of learning and experience from other major complex infrastructure programmes worldwide. What you'll be doing The purpose of the role is: To establish, operate and manage all aspects of construction materials testing (Concrete, Earthworks, Aggregates, Grout) for the earthworks and MCA backfill packages. Scope: Establishing and maintain safe methods of work for the materials team on site and in the laboratory Plan and undertake inspection and testing on site and in the laboratory as required by the contract, identifying and reporting areas of risk and opportunity immediately Maintain high standards of work and compliance with UKAS accreditation requirements Comply with the site quality system for the materials testing laboratory, including materials reporting Deliver results by deadlines as required by the contract and project teams Maintain equipment calibrations and notify the lab manager of any defects requiring attention Identifying, recording and reporting of Best Practice to project and offsite and pass to Laboratory Manager Producing summary compliance reports of material compliance as required by the contract Undertake audits of Laboratory Quality System on the project, and other contracts as required by agreed rotas and ensure that identified findings are closed out Manage dispatch of samples to external test laboratories and review reports Daily allocation of testing resources Managing supplier test results as required by the contract Who we're looking for Essential Experience in concrete and civil engineering materials testing within major infrastructure or heavy civils projects. Understanding of laboratory and field-testing procedures. Experience supporting piling / CFA / groundworks operations. Working knowledge of relevant British Standards (e.g., BS EN 206, BS 8500). Ability to interpret engineering drawings, specifications, and quality documentation. Strong attention to detail and accuracy in recording results. CSCS card or ability to obtain one. Desirable Experience working on nuclear, rail, or regulated infrastructure projects. Prior involvement in large-scale civils projects (tunnels, earthworks, reinforced concrete). Knowledge of Nuclear Safety Culture principles. Experience with digital quality systems (BIM 360, Fieldview). UKAS-accredited lab experience. 4. Qualifications NVQ Level 2 or 3 in Construction Materials Testing, Civil Engineering, or equivalent. Training in concrete or geotechnical materials testing. Additional certifications (e.g., UKAS training, PASMA, Confined Space) beneficial. 42 hours per week Why work for us Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. Why join us? As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits: Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow. 25 days paid annual leave (pro rata) Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave Pension, share incentive plan, volunteering leave, recognition schemes and much more About us Balfour Beatty's Major Projects business is delivering some of the UK's most complex and iconic infrastructure projects including HS2, the new high-speed railway and the first nuclear power station in a generation, Hinkley Point C. Using the latest technology, we're driving productivity and creating a lasting legacy by delivering sustainable solutions that strengthen communities. From consultancy and design, to all aspects of construction and maintenance. We have the proven expertise to deliver large-scale projects safely and successfully. Diversity and inclusion At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at:
26/07/2026
Full time
About the role Be part of this 'once in a generation' project that will deliver clean energy to 6 million homes for the next 60 years. Sizewell C will see the creation of a 3.2 Gigawatt nuclear power station on the Suffolk coast to provide reliable load low-carbon electricity. The Civil Works Alliance is an extended delivery enterprise involving Sizewell C and three international construction companies: Balfour Beatty, Bouygues Travaux Publics and Laing O'Rourke. We are more than just an alliance, we are bringing together a single delivery organisation with years of learning and experience from other major complex infrastructure programmes worldwide. What you'll be doing The purpose of the role is: To establish, operate and manage all aspects of construction materials testing (Concrete, Earthworks, Aggregates, Grout) for the earthworks and MCA backfill packages. Scope: Establishing and maintain safe methods of work for the materials team on site and in the laboratory Plan and undertake inspection and testing on site and in the laboratory as required by the contract, identifying and reporting areas of risk and opportunity immediately Maintain high standards of work and compliance with UKAS accreditation requirements Comply with the site quality system for the materials testing laboratory, including materials reporting Deliver results by deadlines as required by the contract and project teams Maintain equipment calibrations and notify the lab manager of any defects requiring attention Identifying, recording and reporting of Best Practice to project and offsite and pass to Laboratory Manager Producing summary compliance reports of material compliance as required by the contract Undertake audits of Laboratory Quality System on the project, and other contracts as required by agreed rotas and ensure that identified findings are closed out Manage dispatch of samples to external test laboratories and review reports Daily allocation of testing resources Managing supplier test results as required by the contract Who we're looking for Essential Experience in concrete and civil engineering materials testing within major infrastructure or heavy civils projects. Understanding of laboratory and field-testing procedures. Experience supporting piling / CFA / groundworks operations. Working knowledge of relevant British Standards (e.g., BS EN 206, BS 8500). Ability to interpret engineering drawings, specifications, and quality documentation. Strong attention to detail and accuracy in recording results. CSCS card or ability to obtain one. Desirable Experience working on nuclear, rail, or regulated infrastructure projects. Prior involvement in large-scale civils projects (tunnels, earthworks, reinforced concrete). Knowledge of Nuclear Safety Culture principles. Experience with digital quality systems (BIM 360, Fieldview). UKAS-accredited lab experience. 4. Qualifications NVQ Level 2 or 3 in Construction Materials Testing, Civil Engineering, or equivalent. Training in concrete or geotechnical materials testing. Additional certifications (e.g., UKAS training, PASMA, Confined Space) beneficial. 42 hours per week Why work for us Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. Why join us? As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits: Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow. 25 days paid annual leave (pro rata) Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave Pension, share incentive plan, volunteering leave, recognition schemes and much more About us Balfour Beatty's Major Projects business is delivering some of the UK's most complex and iconic infrastructure projects including HS2, the new high-speed railway and the first nuclear power station in a generation, Hinkley Point C. Using the latest technology, we're driving productivity and creating a lasting legacy by delivering sustainable solutions that strengthen communities. From consultancy and design, to all aspects of construction and maintenance. We have the proven expertise to deliver large-scale projects safely and successfully. Diversity and inclusion At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at:
Join Barclays as a Cryptography Operations Technician, where you'll play a key role in monitoring and maintaining our critical technology infrastructure. In this role, you will be part of a global Cryptography team within the Chief Information Security Office, Global Information Security. This team provides critical cryptographic services, including Secure Key Management, Hardware Security Modules, Application Cryptography, Strong Authentication, and PKI & Certificate services to Barclays Group. Your primary responsibility will be to complete operational support activities in Cryptographic technology and security functions to ensure information confidentiality, integrity, and availability while supporting security risk mitigation. This is an excellent opportunity to grow your technical capability in Cryptography within a supportive engineering environment. Please note that while you will work standard UK hours (9 AM-5 PM), you will also be required to perform occasional on-call duty. While weekend on-site attendance is not required, weekend shift coverage may be scheduled. To be successful in this role, you will need the following: Strong working knowledge of Incident, Problem, and Change Management, ideally gained within a regulated environment. Proven experience managing Major Incidents (MIM), including leading and coordinating triage sessions. Background in operational environments, IT Infrastructure, process adherence and creation, technology delivery, service management and monitoring. Unix/Windows operating system knowledge. Knowledge of or experience in Cryptography and Information Security. Strong stakeholder management with the ability to influence and negotiate at all levels. Excellent attention to detail and accuracy. Ability to make informed decisions under tight deadlines and manage multiple priorities effectively. Some other highly valued skills may include: Experience in Key Management. Experience in HSM configuration/installation/support. Certificate management experience. Strong documentation skills for operational procedures. Familiarity with SharePoint, Confluence, and JIRA. Expertise in privacy, compliance, and data protection services. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The successful candidate will be based in Radbroke Hall, Knutsford. Purpose of the role To manage and monitor the banks cryptographic assets,for all use cases, whilst ensuring the confidentiality, integrity, and authenticity of sensitive data, both through BAU support and On-Call support as part of a 24/7 global team. Accountabilities Collaboration with internal and external customers and stakeholders to understand and identify cryptographic needs across the organisation, sharing best practices including solutions to business applications and processes. Execution of security assessments and penetration testing to identify vulnerabilities in cryptographic implementations and procedures and guide the implementation of mitigation strategies and communicate findings to relevant findings to relevant senior stakeholders. Implementation and monitoring of cryptographic solutions used in various banking applications to ensure they function correctly and meet the Cryptography Standard. Development of training content for colleagues to share expertise on cryptographic concepts, best practice and security procedures in line with Standards and Industry regulations Contribute to the creation of technical documentation and specifications related to cryptographic designs and implementations. Provision of subject matter expertise in cryptography methodologies. To manage and support the service management of cryptography solutions consumed by the Bank globally, in line with Technology Controls and Standards, including but not limited to Incident/Problem/Change/Vulnerability Management. Understanding of industry cryptographic principles including algorithms, protocols and technologies including symmetric and asymmetric keys, digital signatures, key exchange and encryption. Advocate the improvement and implementation of security controls when appropriate. Presentation of complex ideas effectively to technical and non-technical audiences at all levels of Leadership. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
26/07/2026
Full time
Join Barclays as a Cryptography Operations Technician, where you'll play a key role in monitoring and maintaining our critical technology infrastructure. In this role, you will be part of a global Cryptography team within the Chief Information Security Office, Global Information Security. This team provides critical cryptographic services, including Secure Key Management, Hardware Security Modules, Application Cryptography, Strong Authentication, and PKI & Certificate services to Barclays Group. Your primary responsibility will be to complete operational support activities in Cryptographic technology and security functions to ensure information confidentiality, integrity, and availability while supporting security risk mitigation. This is an excellent opportunity to grow your technical capability in Cryptography within a supportive engineering environment. Please note that while you will work standard UK hours (9 AM-5 PM), you will also be required to perform occasional on-call duty. While weekend on-site attendance is not required, weekend shift coverage may be scheduled. To be successful in this role, you will need the following: Strong working knowledge of Incident, Problem, and Change Management, ideally gained within a regulated environment. Proven experience managing Major Incidents (MIM), including leading and coordinating triage sessions. Background in operational environments, IT Infrastructure, process adherence and creation, technology delivery, service management and monitoring. Unix/Windows operating system knowledge. Knowledge of or experience in Cryptography and Information Security. Strong stakeholder management with the ability to influence and negotiate at all levels. Excellent attention to detail and accuracy. Ability to make informed decisions under tight deadlines and manage multiple priorities effectively. Some other highly valued skills may include: Experience in Key Management. Experience in HSM configuration/installation/support. Certificate management experience. Strong documentation skills for operational procedures. Familiarity with SharePoint, Confluence, and JIRA. Expertise in privacy, compliance, and data protection services. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The successful candidate will be based in Radbroke Hall, Knutsford. Purpose of the role To manage and monitor the banks cryptographic assets,for all use cases, whilst ensuring the confidentiality, integrity, and authenticity of sensitive data, both through BAU support and On-Call support as part of a 24/7 global team. Accountabilities Collaboration with internal and external customers and stakeholders to understand and identify cryptographic needs across the organisation, sharing best practices including solutions to business applications and processes. Execution of security assessments and penetration testing to identify vulnerabilities in cryptographic implementations and procedures and guide the implementation of mitigation strategies and communicate findings to relevant findings to relevant senior stakeholders. Implementation and monitoring of cryptographic solutions used in various banking applications to ensure they function correctly and meet the Cryptography Standard. Development of training content for colleagues to share expertise on cryptographic concepts, best practice and security procedures in line with Standards and Industry regulations Contribute to the creation of technical documentation and specifications related to cryptographic designs and implementations. Provision of subject matter expertise in cryptography methodologies. To manage and support the service management of cryptography solutions consumed by the Bank globally, in line with Technology Controls and Standards, including but not limited to Incident/Problem/Change/Vulnerability Management. Understanding of industry cryptographic principles including algorithms, protocols and technologies including symmetric and asymmetric keys, digital signatures, key exchange and encryption. Advocate the improvement and implementation of security controls when appropriate. Presentation of complex ideas effectively to technical and non-technical audiences at all levels of Leadership. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 14/08/2026 About this job Your new company This is an ambitious and expanding multi-academy trust that is passionate about delivering high-quality education and supporting the development of every member of its community. With a culture built on collaboration, support and continuous improvement, the trust provides an environment where staff are empowered to innovate, develop professionally and make a lasting impact. Joining the organisation means becoming part of a forward-thinking team that values teamwork, wellbeing and excellence. With exciting plans for future growth and a commitment to investing in people, this is a fantastic opportunity for individuals looking to develop their career within a supportive and purpose-driven educational environment. You will become an integral part of the already well-established, but developing IT team and have the opportunity to grow with the organisation. Your new role As an IT Technician reporting to the IT Manager, you will play a key role in supporting the day-to-day technology operations across a group of schools within a growing and collaborative multi-academy trust. Working closely with staff, pupils and the wider IT team, you will provide first and second-line technical support, helping to ensure that IT systems, devices and infrastructure remain reliable, secure and effective in supporting teaching and learning, as well as supporting ongoing IT projects. This is a varied and rewarding role where no two days are the same. You will be responsible for troubleshooting hardware and software issues, supporting Microsoft 365 applications, maintaining laptops, desktops and classroom technology, assisting with network and wireless connectivity, and contributing to IT projects across multiple sites. The successful candidate will enjoy building positive relationships, delivering excellent customer service and playing an active part in the trust's continued investment in technology and digital innovation. The trust currently has 1 secondary school, plus 2 primaries, but with more joining next academic year, this is an exciting opportunity to lead on the IT provision across different sites, working closely with the IT Manager. Please note this role will be based across all sites in Liverpool. What you'll need to succeed In order to be successful, you will ideally have experienced providing IT support in a school, trust or college setting. You will have a strong working knowledge of Microsoft 365, troubleshooting of hardware and software and both a proactive approach and strong communication skills. As an IT Technician looking to take the next step in their career, you will have strong problem-solving skills, a willingness to learn and a collaborative approach to supporting users of all technical abilities. Please note, as this role will require travel to all 3, soon-to-be 4 sites, you must have your own vehicle and a valid UK licence. What you'll get in return In return, you will be paid a competitive salary of between £30,000 and £33,000 dependent on experience, and you will also receive an excellent benefits package and a local government pension scheme. This includes a holiday entitlement of 28 days (plus bank), an extra wellbeing day, access to CPD opportunities and to an employee assistance programme. You'll join a values-driven trust that is committed to staff development, wellbeing and continuous improvement. You'll benefit from exposure to a diverse range of technologies across multiple school environments, giving you the opportunity to broaden your technical expertise whilst contributing to an organisation dedicated to helping both staff and pupils flourish.
26/07/2026
Full time
Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 14/08/2026 About this job Your new company This is an ambitious and expanding multi-academy trust that is passionate about delivering high-quality education and supporting the development of every member of its community. With a culture built on collaboration, support and continuous improvement, the trust provides an environment where staff are empowered to innovate, develop professionally and make a lasting impact. Joining the organisation means becoming part of a forward-thinking team that values teamwork, wellbeing and excellence. With exciting plans for future growth and a commitment to investing in people, this is a fantastic opportunity for individuals looking to develop their career within a supportive and purpose-driven educational environment. You will become an integral part of the already well-established, but developing IT team and have the opportunity to grow with the organisation. Your new role As an IT Technician reporting to the IT Manager, you will play a key role in supporting the day-to-day technology operations across a group of schools within a growing and collaborative multi-academy trust. Working closely with staff, pupils and the wider IT team, you will provide first and second-line technical support, helping to ensure that IT systems, devices and infrastructure remain reliable, secure and effective in supporting teaching and learning, as well as supporting ongoing IT projects. This is a varied and rewarding role where no two days are the same. You will be responsible for troubleshooting hardware and software issues, supporting Microsoft 365 applications, maintaining laptops, desktops and classroom technology, assisting with network and wireless connectivity, and contributing to IT projects across multiple sites. The successful candidate will enjoy building positive relationships, delivering excellent customer service and playing an active part in the trust's continued investment in technology and digital innovation. The trust currently has 1 secondary school, plus 2 primaries, but with more joining next academic year, this is an exciting opportunity to lead on the IT provision across different sites, working closely with the IT Manager. Please note this role will be based across all sites in Liverpool. What you'll need to succeed In order to be successful, you will ideally have experienced providing IT support in a school, trust or college setting. You will have a strong working knowledge of Microsoft 365, troubleshooting of hardware and software and both a proactive approach and strong communication skills. As an IT Technician looking to take the next step in their career, you will have strong problem-solving skills, a willingness to learn and a collaborative approach to supporting users of all technical abilities. Please note, as this role will require travel to all 3, soon-to-be 4 sites, you must have your own vehicle and a valid UK licence. What you'll get in return In return, you will be paid a competitive salary of between £30,000 and £33,000 dependent on experience, and you will also receive an excellent benefits package and a local government pension scheme. This includes a holiday entitlement of 28 days (plus bank), an extra wellbeing day, access to CPD opportunities and to an employee assistance programme. You'll join a values-driven trust that is committed to staff development, wellbeing and continuous improvement. You'll benefit from exposure to a diverse range of technologies across multiple school environments, giving you the opportunity to broaden your technical expertise whilst contributing to an organisation dedicated to helping both staff and pupils flourish.
2nd Line Support Technician We are now recruiting for an ICT 2nd Line Support Technician. In this role, you will provide second line technical support across the Council, helping to resolve incidents, maintain ICT infrastructure, and ensure colleagues receive a responsive and reliable service. You'll work across a wide range of technologies, including end user devices, Microsoft 365, cloud services, networks, telephony, security platforms, audiovisual systems, and servers. You will also play an important role in cyber security, disaster recovery, ICT projects, and the continual improvement of our digital services. Your duties and responsibilities will include, but are not limited to: Providing effective 2nd line ICT support, resolving incidents, requests and escalations in line with service standards. Installing, configuring, maintaining and supporting ICT hardware, software, applications, endpoints, servers and network services. Administering and supporting Microsoft 365, Active Directory, Intune, endpoint security, vulnerability management and related ICT systems. Supporting cyber security, disaster recovery, business continuity, IP telephony, contact centre, live streaming and audiovisual services. Managing software updates, ICT assets, licensing compliance, technical documentation and knowledge base content. Acting as an escalation point for 1st Line Support, providing guidance and mentoring where required. Working with suppliers and third parties to resolve faults, support service delivery and maintain accurate records. Assisting with ICT projects, upgrades, implementations and service improvements, including out of hours support where needed. The post requires the individual to have regular access to a vehicle to enable travel within and outside the district in support of Council business. Free staff parking is valid until 31 March 2028. Who we are looking for: Substantial experience working within an ICT support environment. Experience diagnosing and resolving hardware, software and endpoint issues. Knowledge of Local Area Networks, Wide Area Networks, firewalls, antivirus and backup solutions. Experience supporting end users and delivering excellent customer service. Knowledge of incident, problem, change, asset and security management practices. Good working knowledge of Microsoft operating systems, Microsoft 365, Active Directory, Android and iOS platforms. Strong troubleshooting and problem solving skills. Excellent written and verbal communication skills, with the ability to explain technical concepts to users with varying levels of technical understanding. Ability to organise, prioritise and manage competing workloads effectively. A willingness to learn, develop and keep up to date with new technologies and industry developments. GCSEs (or equivalent) in English and Mathematics, or relevant work experience. Benefits Enrolment in the career average local government pension scheme. Flexi scheme. Hybrid working. A generous annual leave entitlement that increases with service. Family friendly benefits. One day's paid volunteering leave. Lifestyle benefits platform. Funded health cash plan. Free car parking to 31 March 2028. £10 a month gym membership at one of our gyms in the district. For an informal chat or more information, please contact Alexander Gamage, Digital Operations Manager on . Pay Award from 1 April 2026 still under negotiation. As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce. Veterans/family of forces/ex forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms. We will not accept CVs from unsolicited recruitment agencies. We recommend you submit your application early, as we often receive a large number of applications and therefore reserve the right to close the advert early. Closing Date: 30 July 2026 Interview: W/C 3rd August 2026
26/07/2026
Full time
2nd Line Support Technician We are now recruiting for an ICT 2nd Line Support Technician. In this role, you will provide second line technical support across the Council, helping to resolve incidents, maintain ICT infrastructure, and ensure colleagues receive a responsive and reliable service. You'll work across a wide range of technologies, including end user devices, Microsoft 365, cloud services, networks, telephony, security platforms, audiovisual systems, and servers. You will also play an important role in cyber security, disaster recovery, ICT projects, and the continual improvement of our digital services. Your duties and responsibilities will include, but are not limited to: Providing effective 2nd line ICT support, resolving incidents, requests and escalations in line with service standards. Installing, configuring, maintaining and supporting ICT hardware, software, applications, endpoints, servers and network services. Administering and supporting Microsoft 365, Active Directory, Intune, endpoint security, vulnerability management and related ICT systems. Supporting cyber security, disaster recovery, business continuity, IP telephony, contact centre, live streaming and audiovisual services. Managing software updates, ICT assets, licensing compliance, technical documentation and knowledge base content. Acting as an escalation point for 1st Line Support, providing guidance and mentoring where required. Working with suppliers and third parties to resolve faults, support service delivery and maintain accurate records. Assisting with ICT projects, upgrades, implementations and service improvements, including out of hours support where needed. The post requires the individual to have regular access to a vehicle to enable travel within and outside the district in support of Council business. Free staff parking is valid until 31 March 2028. Who we are looking for: Substantial experience working within an ICT support environment. Experience diagnosing and resolving hardware, software and endpoint issues. Knowledge of Local Area Networks, Wide Area Networks, firewalls, antivirus and backup solutions. Experience supporting end users and delivering excellent customer service. Knowledge of incident, problem, change, asset and security management practices. Good working knowledge of Microsoft operating systems, Microsoft 365, Active Directory, Android and iOS platforms. Strong troubleshooting and problem solving skills. Excellent written and verbal communication skills, with the ability to explain technical concepts to users with varying levels of technical understanding. Ability to organise, prioritise and manage competing workloads effectively. A willingness to learn, develop and keep up to date with new technologies and industry developments. GCSEs (or equivalent) in English and Mathematics, or relevant work experience. Benefits Enrolment in the career average local government pension scheme. Flexi scheme. Hybrid working. A generous annual leave entitlement that increases with service. Family friendly benefits. One day's paid volunteering leave. Lifestyle benefits platform. Funded health cash plan. Free car parking to 31 March 2028. £10 a month gym membership at one of our gyms in the district. For an informal chat or more information, please contact Alexander Gamage, Digital Operations Manager on . Pay Award from 1 April 2026 still under negotiation. As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce. Veterans/family of forces/ex forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms. We will not accept CVs from unsolicited recruitment agencies. We recommend you submit your application early, as we often receive a large number of applications and therefore reserve the right to close the advert early. Closing Date: 30 July 2026 Interview: W/C 3rd August 2026
ONE Multi Academies Trust
Wolverhampton, Staffordshire
The Role As our Technical Services Support Technician, you will work closely with the Academy Senior Technician to deliver 1st and 2nd line technical support across the school. You will be at the heart of our daily operations-keeping classroom technology running smoothly, supporting staff and pupils, and helping maintain a safe, secure digital environment in line with Department for Education (DfE) standards. This is a brilliant opportunity for an enthusiastic technician looking to develop their technical skills, gain hands on experience across cloud, network, and endpoint systems, and make a genuine difference in a vibrant school community. Contract: Full time, Permanent (37.5 hours per week) Key Responsibilities Hands on Support: Provide prompt 1st/2nd line troubleshooting for PCs, laptops, tablets, interactive whiteboards, and AV equipment across classrooms and offices. Cyber Security & Infrastructure: Assist in running 3 2 1 system backups, executing software patch cycles, managing user accounts, and supporting network maintenance. Online Safety & Safeguarding: Help test and maintain web filtering and monitoring tools in line with DfE standards and Keeping Children Safe in Education (KCSIE). Assistive Technology & Inclusion: Deploy and support digital accessibility tools (e.g., text to speech, screen readers) to ensure SEND pupils can fully access learning. Event & Faith Support: Set up AV and sound systems for school assemblies, special events, and faith celebrations. About You We are looking for someone who combines technical curiosity with a positive, service oriented mindset (Seva). GCSE Grade 4/C or above in English and Mathematics (or equivalent). Practical experience or a Level 3 qualification in IT / Computer Science. Strong working knowledge of Windows OS, cloud platforms (Google Workspace), and basic hardware troubleshooting. A supportive, patient approach when working with pupils and non technical staff. Respect for and commitment to upholding the Sikh faith ethos, values, and community spirit of the Academy. Knowledge of or willingness to learn school cyber security hygiene and digital safeguarding duties.
25/07/2026
Full time
The Role As our Technical Services Support Technician, you will work closely with the Academy Senior Technician to deliver 1st and 2nd line technical support across the school. You will be at the heart of our daily operations-keeping classroom technology running smoothly, supporting staff and pupils, and helping maintain a safe, secure digital environment in line with Department for Education (DfE) standards. This is a brilliant opportunity for an enthusiastic technician looking to develop their technical skills, gain hands on experience across cloud, network, and endpoint systems, and make a genuine difference in a vibrant school community. Contract: Full time, Permanent (37.5 hours per week) Key Responsibilities Hands on Support: Provide prompt 1st/2nd line troubleshooting for PCs, laptops, tablets, interactive whiteboards, and AV equipment across classrooms and offices. Cyber Security & Infrastructure: Assist in running 3 2 1 system backups, executing software patch cycles, managing user accounts, and supporting network maintenance. Online Safety & Safeguarding: Help test and maintain web filtering and monitoring tools in line with DfE standards and Keeping Children Safe in Education (KCSIE). Assistive Technology & Inclusion: Deploy and support digital accessibility tools (e.g., text to speech, screen readers) to ensure SEND pupils can fully access learning. Event & Faith Support: Set up AV and sound systems for school assemblies, special events, and faith celebrations. About You We are looking for someone who combines technical curiosity with a positive, service oriented mindset (Seva). GCSE Grade 4/C or above in English and Mathematics (or equivalent). Practical experience or a Level 3 qualification in IT / Computer Science. Strong working knowledge of Windows OS, cloud platforms (Google Workspace), and basic hardware troubleshooting. A supportive, patient approach when working with pupils and non technical staff. Respect for and commitment to upholding the Sikh faith ethos, values, and community spirit of the Academy. Knowledge of or willingness to learn school cyber security hygiene and digital safeguarding duties.
Tier III Support Technician page is loaded Tier III Support Technicianlocations: North Shieldstime type: Full timeposted on: Posted Yesterdayjob requisition id: JR26\_000463It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.For more information visit :As an IT Support Technician - Tier 3 at OsecoElfab, you will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. The technician will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. In addition to the outlined responsibilities, all employees are expected to consistently uphold and embody our company's core values and behaviours in their daily work, fostering a culture of integrity, collaboration, and excellence. Job Requirements: Provide Tier III technical support across multiple departments. Perform both basic and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. This job description provides a comprehensive overview of the main responsibilities expected in this role. However, it is not an all-encompassing list and may be updated in the future to reflect changing role requirements and business needs. Required Knowledge, Skills and Abilities: Proven experience in a Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. Preferred Knowledge, Skills and Abilities: Proficiency with imaging solutions. Proficiency with Active Directory, including managing domain trusts. Strong troubleshooting and diagnostic abilities to handle issues from Tier II to Tier III support. Experience with wireless networking technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Ability to work both independently and as part of a team. Strong organizational and time management skills to meet deadlines and complete tasks efficiently. Excellent verbal and written communication skills. Flexibility to adapt to changing technologies and priorities. Project leadership experience. Proficiency in using tools like SharePoint and virtualization platforms (VMware). Ability to handle Tier I support and escalate or resolve more complex issues from Tier II to Tier III. Education and Certification Qualifications: A bachelor's degree is not required but would be a plus. Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), Microsoft 365 Certified, or VMware certification are preferred.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!Halma is a global group of life-saving technology companies with major operations in the UK, Mainland Europe, the USA and Asia Pacific. Our purpose is to grow a safer, cleaner, healthier future for everyone, every day. Halma offers career opportunities for both senior leaders and for graduates.We welcome experienced professionals who are inspired by our purpose, who are entrepreneurial and who want to help take our companies to the next level of growth. Our graduate program offers a unique experience to work in the Halma companies across the world.
25/07/2026
Full time
Tier III Support Technician page is loaded Tier III Support Technicianlocations: North Shieldstime type: Full timeposted on: Posted Yesterdayjob requisition id: JR26\_000463It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.For more information visit :As an IT Support Technician - Tier 3 at OsecoElfab, you will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. The technician will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. In addition to the outlined responsibilities, all employees are expected to consistently uphold and embody our company's core values and behaviours in their daily work, fostering a culture of integrity, collaboration, and excellence. Job Requirements: Provide Tier III technical support across multiple departments. Perform both basic and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. This job description provides a comprehensive overview of the main responsibilities expected in this role. However, it is not an all-encompassing list and may be updated in the future to reflect changing role requirements and business needs. Required Knowledge, Skills and Abilities: Proven experience in a Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. Preferred Knowledge, Skills and Abilities: Proficiency with imaging solutions. Proficiency with Active Directory, including managing domain trusts. Strong troubleshooting and diagnostic abilities to handle issues from Tier II to Tier III support. Experience with wireless networking technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Ability to work both independently and as part of a team. Strong organizational and time management skills to meet deadlines and complete tasks efficiently. Excellent verbal and written communication skills. Flexibility to adapt to changing technologies and priorities. Project leadership experience. Proficiency in using tools like SharePoint and virtualization platforms (VMware). Ability to handle Tier I support and escalate or resolve more complex issues from Tier II to Tier III. Education and Certification Qualifications: A bachelor's degree is not required but would be a plus. Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), Microsoft 365 Certified, or VMware certification are preferred.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!Halma is a global group of life-saving technology companies with major operations in the UK, Mainland Europe, the USA and Asia Pacific. Our purpose is to grow a safer, cleaner, healthier future for everyone, every day. Halma offers career opportunities for both senior leaders and for graduates.We welcome experienced professionals who are inspired by our purpose, who are entrepreneurial and who want to help take our companies to the next level of growth. Our graduate program offers a unique experience to work in the Halma companies across the world.
Murphy is recruiting for a Senior IT Support Technician to work with the IT team at Stone Cross - Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. We are committed to fostering an engaging and collaborative work environment in which each person's career is nurtured and developed. We focus on employee development, providing a culture of innovation and positive work-life balance. As a Senior IT Support Technician, you will play a key role within IT Service & Operations, providing 2nd and 3rd line technical support across IT systems, services and end-user environments. Acting as a senior escalation point, you will ensure the reliable operation, support and continual improvement of existing technologies, while contributing to the delivery, mobilisation and support of new systems and services. The role has significant responsibility for the mobilisation, operational support and demobilisation of project sites, working closely with internal teams, suppliers and project stakeholders to ensure IT services are delivered effectively, securely and to agreed standards. You will support both business-as-usual operations and project activity, helping to drive service improvement, maintain operational standards and promote a consistent, customer-focused approach across IT Service & Operations A day in the life of a Murphy Senior IT Support Technician Provide 2nd and 3rd line technical support across IT systems and services, resolving complex incidents and service requests using remote tools, digital methods and on-site support where required. Act as a senior escalation point within IT Service & Operations, taking ownership of incidents and project-related issues through to resolution. Proactively monitor support queues, support Service Desk triage when required, and help improve resolution times and first-time fix rates. Ensure the stability, availability and performance of IT systems, supporting users across offices and remote project sites. Own and manage IT project site mobilisation, operational support and demobilisation activities for approved project requests. Coordinate with internal teams and third-party suppliers to deliver connectivity, communications, managed IT equipment and associated services to project sites. Maintain accurate planning and tracking of site activities through the Project Site Planner. Provide on-site IT operational support where required to ensure site readiness and smooth project delivery. Support site upgrades, changes and decommissioning activities in line with agreed KPIs and standards. Support IT Operations projects and technical deployments, ensuring delivery to agreed timescales, quality and security standards. Track risks, dependencies and progress for assigned activities, escalating issues appropriately. Drive continuous improvement by reviewing operational and project processes, identifying efficiencies and updating documentation. Apply ITIL principles across BAU support and project delivery activities. Assist with Business Continuity and Disaster Recovery testing and reporting. Ensure all IT equipment and systems are built, configured, documented, asset-tagged and accurately recorded in the CMDB. Manage the delivery, recovery and secure storage of end-user and project site equipment in line with KPIs. Support IT security best practice, responding to SOC-recommended actions and working with Information Security and Infrastructure teams on device compliance and new security controls. Work collaboratively with IT Service Desk, Desktop Support, Infrastructure and Programme teams to deliver consistent, high-quality services. Build effective relationships with internal stakeholders and suppliers, attending service review meetings as required. Lead by example, promoting customer service excellence and consistent standards for ticket management, documentation and project work. Share knowledge, provide guidance and mentor junior or assistant team members. Still interested, does this sound like you? Demonstrates strong self-direction and initiative, progressing work unprompted and anticipating issues before they impact users or project delivery. Proven experience providing 2nd / 3rd line IT support in a service-focused environment. Strong technical troubleshooting skills across hardware, software, cloud services, connectivity and end-user environments. Experience supporting and delivering IT services to remote and project-based sites. Knowledge of ITIL principles and service management processes. Experience with asset management, CMDB maintenance and configuration control. Understanding of IT security best practices and supporting security incident response and remediation. Ability to manage multiple priorities across BAU support and project activities. Excellent communication skills, both verbal and written, with the ability to work effectively with technical and non-technical stakeholders. Strong interpersonal skills and a collaborative, team-focused approach. What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Platinum Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is If you are unable to apply via the usual process, please call Lorna Rhodeson to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
25/07/2026
Full time
Murphy is recruiting for a Senior IT Support Technician to work with the IT team at Stone Cross - Wigan - WA3 3JD Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. We are committed to fostering an engaging and collaborative work environment in which each person's career is nurtured and developed. We focus on employee development, providing a culture of innovation and positive work-life balance. As a Senior IT Support Technician, you will play a key role within IT Service & Operations, providing 2nd and 3rd line technical support across IT systems, services and end-user environments. Acting as a senior escalation point, you will ensure the reliable operation, support and continual improvement of existing technologies, while contributing to the delivery, mobilisation and support of new systems and services. The role has significant responsibility for the mobilisation, operational support and demobilisation of project sites, working closely with internal teams, suppliers and project stakeholders to ensure IT services are delivered effectively, securely and to agreed standards. You will support both business-as-usual operations and project activity, helping to drive service improvement, maintain operational standards and promote a consistent, customer-focused approach across IT Service & Operations A day in the life of a Murphy Senior IT Support Technician Provide 2nd and 3rd line technical support across IT systems and services, resolving complex incidents and service requests using remote tools, digital methods and on-site support where required. Act as a senior escalation point within IT Service & Operations, taking ownership of incidents and project-related issues through to resolution. Proactively monitor support queues, support Service Desk triage when required, and help improve resolution times and first-time fix rates. Ensure the stability, availability and performance of IT systems, supporting users across offices and remote project sites. Own and manage IT project site mobilisation, operational support and demobilisation activities for approved project requests. Coordinate with internal teams and third-party suppliers to deliver connectivity, communications, managed IT equipment and associated services to project sites. Maintain accurate planning and tracking of site activities through the Project Site Planner. Provide on-site IT operational support where required to ensure site readiness and smooth project delivery. Support site upgrades, changes and decommissioning activities in line with agreed KPIs and standards. Support IT Operations projects and technical deployments, ensuring delivery to agreed timescales, quality and security standards. Track risks, dependencies and progress for assigned activities, escalating issues appropriately. Drive continuous improvement by reviewing operational and project processes, identifying efficiencies and updating documentation. Apply ITIL principles across BAU support and project delivery activities. Assist with Business Continuity and Disaster Recovery testing and reporting. Ensure all IT equipment and systems are built, configured, documented, asset-tagged and accurately recorded in the CMDB. Manage the delivery, recovery and secure storage of end-user and project site equipment in line with KPIs. Support IT security best practice, responding to SOC-recommended actions and working with Information Security and Infrastructure teams on device compliance and new security controls. Work collaboratively with IT Service Desk, Desktop Support, Infrastructure and Programme teams to deliver consistent, high-quality services. Build effective relationships with internal stakeholders and suppliers, attending service review meetings as required. Lead by example, promoting customer service excellence and consistent standards for ticket management, documentation and project work. Share knowledge, provide guidance and mentor junior or assistant team members. Still interested, does this sound like you? Demonstrates strong self-direction and initiative, progressing work unprompted and anticipating issues before they impact users or project delivery. Proven experience providing 2nd / 3rd line IT support in a service-focused environment. Strong technical troubleshooting skills across hardware, software, cloud services, connectivity and end-user environments. Experience supporting and delivering IT services to remote and project-based sites. Knowledge of ITIL principles and service management processes. Experience with asset management, CMDB maintenance and configuration control. Understanding of IT security best practices and supporting security incident response and remediation. Ability to manage multiple priorities across BAU support and project activities. Excellent communication skills, both verbal and written, with the ability to work effectively with technical and non-technical stakeholders. Strong interpersonal skills and a collaborative, team-focused approach. What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Dedicated and continued investment in your professional development Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Platinum Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is If you are unable to apply via the usual process, please call Lorna Rhodeson to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
An IT Support Technician is required to join a growing Digital team at the York head office of a leading UK technical training provider. Working within a small and collaborative team, you will provide practical day-to-day IT support while contributing to a variety of digital projects across the business. The role combines user support, hardware maintenance, account administration, fault diagnosis and quality assurance testing. You will support colleagues both in person and remotely and help ensure systems and equipment remain reliable, secure and up to date. Occasional travel to the company's Slough and Livingston locations will also be required. Key Responsibilities: Capture, manage and complete IT support tickets within agreed timescales. Answer support calls and provide clear technical assistance to colleagues. Deliver remote desktop support and resolve user issues efficiently. Research, quote and order suitable IT hardware, software and equipment. Update and maintain IT equipment, devices and network infrastructure. Diagnose hardware, software and connectivity faults and recommend practical solutions. Complete hardware maintenance, repairs and upgrades when required. Create, update and manage user accounts across a range of business systems. Carry out quality assurance testing of new systems, updates and digital tools. Deliver and collect equipment and supplies between teams and company locations. Experience & Skills Required The successful candidate will demonstrate the following: Demonstrate previous experience in an IT support, helpdesk or technical support role. Communicate clearly and professionally both verbally and in writing. Organise workloads effectively and manage multiple support requests. Possess practical experience supporting both Windows and macOS environments. Understand computer hardware, peripherals, software and basic network support. Research technical problems independently and recommend appropriate solutions. Apply a logical and methodical approach to fault finding and diagnostics. Work collaboratively within a small team and contribute to wider digital projects. Demonstrate knowledge of Unix or Linux environments although this is desirable rather than essential. Hold a full clean UK driving licence and be willing to travel occasionally. What's on Offer This IT Support Technician position offers the opportunity to join a friendly and collaborative Digital team where your work will have a visible impact across the business. The role offers a salary of 27,500 per annum and a varied workload covering user support, equipment management, systems testing and wider digital projects. Working hours are Monday to Thursday from 8:45am to 5:30pm and Friday from 8:45am to 5:00pm with a one-hour lunch break. Salary :- 27,500 per annum. Location :- York, North Yorkshire with occasional travel to Slough and Livingston. Company:- A leading UK technical training provider operating across multiple specialist training centres. Diversity & Inclusion ENMASE Group operate an inclusive and diverse recruitment process, removing any barriers to the recruitment journey where possible, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.
25/07/2026
Full time
An IT Support Technician is required to join a growing Digital team at the York head office of a leading UK technical training provider. Working within a small and collaborative team, you will provide practical day-to-day IT support while contributing to a variety of digital projects across the business. The role combines user support, hardware maintenance, account administration, fault diagnosis and quality assurance testing. You will support colleagues both in person and remotely and help ensure systems and equipment remain reliable, secure and up to date. Occasional travel to the company's Slough and Livingston locations will also be required. Key Responsibilities: Capture, manage and complete IT support tickets within agreed timescales. Answer support calls and provide clear technical assistance to colleagues. Deliver remote desktop support and resolve user issues efficiently. Research, quote and order suitable IT hardware, software and equipment. Update and maintain IT equipment, devices and network infrastructure. Diagnose hardware, software and connectivity faults and recommend practical solutions. Complete hardware maintenance, repairs and upgrades when required. Create, update and manage user accounts across a range of business systems. Carry out quality assurance testing of new systems, updates and digital tools. Deliver and collect equipment and supplies between teams and company locations. Experience & Skills Required The successful candidate will demonstrate the following: Demonstrate previous experience in an IT support, helpdesk or technical support role. Communicate clearly and professionally both verbally and in writing. Organise workloads effectively and manage multiple support requests. Possess practical experience supporting both Windows and macOS environments. Understand computer hardware, peripherals, software and basic network support. Research technical problems independently and recommend appropriate solutions. Apply a logical and methodical approach to fault finding and diagnostics. Work collaboratively within a small team and contribute to wider digital projects. Demonstrate knowledge of Unix or Linux environments although this is desirable rather than essential. Hold a full clean UK driving licence and be willing to travel occasionally. What's on Offer This IT Support Technician position offers the opportunity to join a friendly and collaborative Digital team where your work will have a visible impact across the business. The role offers a salary of 27,500 per annum and a varied workload covering user support, equipment management, systems testing and wider digital projects. Working hours are Monday to Thursday from 8:45am to 5:30pm and Friday from 8:45am to 5:00pm with a one-hour lunch break. Salary :- 27,500 per annum. Location :- York, North Yorkshire with occasional travel to Slough and Livingston. Company:- A leading UK technical training provider operating across multiple specialist training centres. Diversity & Inclusion ENMASE Group operate an inclusive and diverse recruitment process, removing any barriers to the recruitment journey where possible, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.
VodafoneThree - Field TechnicianN/A, United KingdomApply NowFind out how well you match with this jobRequisition ID286544Date posted07/20/2026 Location: Field Based - Suffolk or Essex Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. What You'll Do You will play an integral part of the Vodafone Field Engineering team, performing installation and maintenance activities in support of the fixed and mobile networks as well as Vodafone business solutions. Regular climbing of Vodafone's extensive fixed and mobile infrastructure as well as rooftop-based working is essential. The role holder will be expected to undertake regular health assessments to ensure that all aspects of the role are carried out safely Adherence to quality and H&S standards as well as achieving agreed performance targets is essential to this role The role holder must have a flexible approach to working hours and be willing to travel if required to meet the demands of the business The candidate will be expected to participate in a 24/7 callout rota and / or shift pattern as and when required in alignment with the requirements of the Operating Unit you are assigned to The Field Technician role is a physical one, with the need for manual lifting, climbing stairs, walking and being on your feet for large parts of the day, working in both inside and outside environments Who You Are Ability to achieve and maintain Advanced Climber / Tower Rescue Certification and passing regular health assessments in accordance with MATS guidance. Valid / full UK / EU driving license (Category B) Provision of service, fault diagnosis and rectification of relevant telecoms technologies. Preferably you'll have formal telecoms/electronic qualification or equivalent experience gained through previous roles. Ability to work both in a team and on your own efficiently and effectively A considerable amount of the role consists of lone working and so the ability to work efficiently, safely and independently is key. Desirable HND or Degree in an appropriate technical subject or relevant industry experience IP & Data accreditations - e.g. Cisco CCNA / CCNP Wireless Network design and deployment LAN/WIFI and peripheral equipment's Unified communications solutions Advanced Climber / Tower Rescue Certification Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website () for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
24/07/2026
Full time
VodafoneThree - Field TechnicianN/A, United KingdomApply NowFind out how well you match with this jobRequisition ID286544Date posted07/20/2026 Location: Field Based - Suffolk or Essex Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. What You'll Do You will play an integral part of the Vodafone Field Engineering team, performing installation and maintenance activities in support of the fixed and mobile networks as well as Vodafone business solutions. Regular climbing of Vodafone's extensive fixed and mobile infrastructure as well as rooftop-based working is essential. The role holder will be expected to undertake regular health assessments to ensure that all aspects of the role are carried out safely Adherence to quality and H&S standards as well as achieving agreed performance targets is essential to this role The role holder must have a flexible approach to working hours and be willing to travel if required to meet the demands of the business The candidate will be expected to participate in a 24/7 callout rota and / or shift pattern as and when required in alignment with the requirements of the Operating Unit you are assigned to The Field Technician role is a physical one, with the need for manual lifting, climbing stairs, walking and being on your feet for large parts of the day, working in both inside and outside environments Who You Are Ability to achieve and maintain Advanced Climber / Tower Rescue Certification and passing regular health assessments in accordance with MATS guidance. Valid / full UK / EU driving license (Category B) Provision of service, fault diagnosis and rectification of relevant telecoms technologies. Preferably you'll have formal telecoms/electronic qualification or equivalent experience gained through previous roles. Ability to work both in a team and on your own efficiently and effectively A considerable amount of the role consists of lone working and so the ability to work efficiently, safely and independently is key. Desirable HND or Degree in an appropriate technical subject or relevant industry experience IP & Data accreditations - e.g. Cisco CCNA / CCNP Wireless Network design and deployment LAN/WIFI and peripheral equipment's Unified communications solutions Advanced Climber / Tower Rescue Certification Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website () for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
VodafoneThree - Field TechnicianN/A, United KingdomApply NowFind out how well you match with this jobRequisition ID286544Date posted07/20/2026 Location: Field Based - Suffolk or Essex Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. What You'll Do You will play an integral part of the Vodafone Field Engineering team, performing installation and maintenance activities in support of the fixed and mobile networks as well as Vodafone business solutions. Regular climbing of Vodafone's extensive fixed and mobile infrastructure as well as rooftop-based working is essential. The role holder will be expected to undertake regular health assessments to ensure that all aspects of the role are carried out safely Adherence to quality and H&S standards as well as achieving agreed performance targets is essential to this role The role holder must have a flexible approach to working hours and be willing to travel if required to meet the demands of the business The candidate will be expected to participate in a 24/7 callout rota and / or shift pattern as and when required in alignment with the requirements of the Operating Unit you are assigned to The Field Technician role is a physical one, with the need for manual lifting, climbing stairs, walking and being on your feet for large parts of the day, working in both inside and outside environments Who You Are Ability to achieve and maintain Advanced Climber / Tower Rescue Certification and passing regular health assessments in accordance with MATS guidance. Valid / full UK / EU driving license (Category B) Provision of service, fault diagnosis and rectification of relevant telecoms technologies. Preferably you'll have formal telecoms/electronic qualification or equivalent experience gained through previous roles. Ability to work both in a team and on your own efficiently and effectively A considerable amount of the role consists of lone working and so the ability to work efficiently, safely and independently is key. Desirable HND or Degree in an appropriate technical subject or relevant industry experience IP & Data accreditations - e.g. Cisco CCNA / CCNP Wireless Network design and deployment LAN/WIFI and peripheral equipment's Unified communications solutions Advanced Climber / Tower Rescue Certification Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website () for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
24/07/2026
Full time
VodafoneThree - Field TechnicianN/A, United KingdomApply NowFind out how well you match with this jobRequisition ID286544Date posted07/20/2026 Location: Field Based - Suffolk or Essex Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. What You'll Do You will play an integral part of the Vodafone Field Engineering team, performing installation and maintenance activities in support of the fixed and mobile networks as well as Vodafone business solutions. Regular climbing of Vodafone's extensive fixed and mobile infrastructure as well as rooftop-based working is essential. The role holder will be expected to undertake regular health assessments to ensure that all aspects of the role are carried out safely Adherence to quality and H&S standards as well as achieving agreed performance targets is essential to this role The role holder must have a flexible approach to working hours and be willing to travel if required to meet the demands of the business The candidate will be expected to participate in a 24/7 callout rota and / or shift pattern as and when required in alignment with the requirements of the Operating Unit you are assigned to The Field Technician role is a physical one, with the need for manual lifting, climbing stairs, walking and being on your feet for large parts of the day, working in both inside and outside environments Who You Are Ability to achieve and maintain Advanced Climber / Tower Rescue Certification and passing regular health assessments in accordance with MATS guidance. Valid / full UK / EU driving license (Category B) Provision of service, fault diagnosis and rectification of relevant telecoms technologies. Preferably you'll have formal telecoms/electronic qualification or equivalent experience gained through previous roles. Ability to work both in a team and on your own efficiently and effectively A considerable amount of the role consists of lone working and so the ability to work efficiently, safely and independently is key. Desirable HND or Degree in an appropriate technical subject or relevant industry experience IP & Data accreditations - e.g. Cisco CCNA / CCNP Wireless Network design and deployment LAN/WIFI and peripheral equipment's Unified communications solutions Advanced Climber / Tower Rescue Certification Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website () for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Work with a global leader in life safety and asset protection solutions Headquartered in the USA and UK, with international offices, OsecoElfab designs and manufactures pressure relief solutions including innovative rupture discs, explosion vents, and burst sensors that protect people, plant and the environment in nearly every industry around the world. It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. IT Support Technician - Tier 3 As an IT Support Technician - Tier 3 at OsecoElfab, you will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands on approach to providing technical support for client side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day to day IT functions. The technician will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. In addition to the outlined responsibilities, all employees are expected to consistently uphold and embody our company's core values and behaviours in their daily work, fostering a culture of integrity, collaboration, and excellence. Job Requirements Perform both basic and more advanced troubleshooting to resolve IT related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. This job description provides a comprehensive overview of the main responsibilities expected in this role. However, it is not an all encompassing list and may be updated in the future to reflect changing role requirements and business needs. Required Knowledge, Skills and Abilities Proven experience in a Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem solving skills. Preferred Knowledge, Skills and Abilities Proficiency with imaging solutions. Proficiency with Active Directory, including managing domain trusts. Strong troubleshooting and diagnostic abilities to handle issues from Tier II to Tier III support. Experience with wireless networking technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Ability to work both independently and as part of a team. Strong organizational and time management skills to meet deadlines and complete tasks efficiently. Excellent verbal and written communication skills. Flexibility to adapt to changing technologies and priorities. Project leadership experience. Proficiency in using tools like SharePoint and virtualization platforms (VMware). Ability to handle Tier I support and elevate or resolve more complex issues from Tier II to Tier III. Education and Certification Qualifications A bachelor's degree is not required but would be a plus. Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), Microsoft 365 Certified, or VMware certification are preferred. Benefits Health package - medical cover, health check ups and wellness programs. Retirement plans - generous contributions to secure future. Paid parental leave - 14 weeks. Additional benefits: healthcare programs, strong retirement options, work life balance.
24/07/2026
Full time
Work with a global leader in life safety and asset protection solutions Headquartered in the USA and UK, with international offices, OsecoElfab designs and manufactures pressure relief solutions including innovative rupture discs, explosion vents, and burst sensors that protect people, plant and the environment in nearly every industry around the world. It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. IT Support Technician - Tier 3 As an IT Support Technician - Tier 3 at OsecoElfab, you will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands on approach to providing technical support for client side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day to day IT functions. The technician will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. In addition to the outlined responsibilities, all employees are expected to consistently uphold and embody our company's core values and behaviours in their daily work, fostering a culture of integrity, collaboration, and excellence. Job Requirements Perform both basic and more advanced troubleshooting to resolve IT related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. This job description provides a comprehensive overview of the main responsibilities expected in this role. However, it is not an all encompassing list and may be updated in the future to reflect changing role requirements and business needs. Required Knowledge, Skills and Abilities Proven experience in a Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem solving skills. Preferred Knowledge, Skills and Abilities Proficiency with imaging solutions. Proficiency with Active Directory, including managing domain trusts. Strong troubleshooting and diagnostic abilities to handle issues from Tier II to Tier III support. Experience with wireless networking technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Ability to work both independently and as part of a team. Strong organizational and time management skills to meet deadlines and complete tasks efficiently. Excellent verbal and written communication skills. Flexibility to adapt to changing technologies and priorities. Project leadership experience. Proficiency in using tools like SharePoint and virtualization platforms (VMware). Ability to handle Tier I support and elevate or resolve more complex issues from Tier II to Tier III. Education and Certification Qualifications A bachelor's degree is not required but would be a plus. Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), Microsoft 365 Certified, or VMware certification are preferred. Benefits Health package - medical cover, health check ups and wellness programs. Retirement plans - generous contributions to secure future. Paid parental leave - 14 weeks. Additional benefits: healthcare programs, strong retirement options, work life balance.
IT Support Technician Job Purpose To provide professional, customer-focused IT support across UK Management College by maintaining reliable IT services, supporting end users, administering cloud technologies, and contributing to operational and strategic IT initiatives across multiple campuses. Key Responsibilities Provide high-quality technical support for hardware, software, cloud services and IT infrastructure across all UKMC campuses. Administer and support Microsoft 365 and related cloud collaboration technologies, including user account management, licensing, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Entra ID and related services. Support endpoint management, device configuration, application deployment and security compliance using Microsoft Intune, Microsoft Defender and related enterprise solutions. Support Student Information Systems (SIS), enterprise applications, cloud services and other business-critical systems. Configure, deploy, maintain and troubleshoot desktops, laptops, mobile devices, printers, scanners, AV equipment, meeting room technology and associated peripherals. Assist in maintaining network infrastructure, including wired and wireless connectivity, internet services, switches, wireless access points, VPN connectivity and related network services. Support VoIP, unified communications and collaboration technologies. Support user onboarding, offboarding, account lifecycle management and identity administration. Manage the IT asset lifecycle, including procurement support, device deployment, inventory management, maintenance and secure disposal. Record, manage and resolve incidents, service requests and assigned project activities through the College's IT service management platform, maintaining accurate updates and effective communication throughout the lifecycle of each request. Participate in IT infrastructure, cloud, cybersecurity and digital transformation projects, supporting continuous service improvement across the College. Create and maintain accurate IT documentation, technical procedures, asset records and knowledge base articles. Liaise with third-party suppliers and service providers where required to support operational activities and project delivery. Ensure compliance with College IT security, cybersecurity, data protection and information governance policies. Provide occasional support outside normal working hours where operationally required. Undertake any other reasonable duties commensurate with the level of the role as requested by the IT Manager. Essential Skills & Experience Experience supporting enterprise IT environments, preferably within a multi-site organisation. Good working knowledge of Microsoft 365 technologies, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive and Microsoft Entra ID. Experience with endpoint management and enterprise security technologies, including Microsoft Intune, Microsoft Defender or equivalent solutions. Good working knowledge of end-user devices (desktops, laptops, tablets, mobile), operating systems (Windows, macOS, mobile OS), cloud-based applications and networks Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, VPN connectivity, wired and wireless networking. Experience supporting enterprise applications, cloud services and business-critical systems. Experience using IT Service Management (ITSM) or helpdesk platforms to manage incidents and service requests. Strong troubleshooting, analytical and problem-solving skills with the ability to prioritise and manage multiple tasks effectively. Excellent customer service, communication and interpersonal skills, with the ability to support both technical and non-technical users. Ability to work independently and collaboratively within a multi-campus environment. Desirable Skills Microsoft certifications such as MS-900 or AZ-900 . ITIL Foundation certification or equivalent. Knowledge of PowerShell or basic automation scripting. Experience supporting higher education or multi-site organisations. Personal Attributes Professional, customer-focused and approachable. Strong sense of ownership, accountability and attention to detail. Excellent communication and teamwork skills. Flexible, adaptable and able to work under pressure. Committed to continuous learning and professional development. Additional Requirements Willingness to travel between UKMC campuses when required. Flexibility to provide occasional evening or weekend support where operationally required. Full UK driving licence (desirable).
23/07/2026
Full time
IT Support Technician Job Purpose To provide professional, customer-focused IT support across UK Management College by maintaining reliable IT services, supporting end users, administering cloud technologies, and contributing to operational and strategic IT initiatives across multiple campuses. Key Responsibilities Provide high-quality technical support for hardware, software, cloud services and IT infrastructure across all UKMC campuses. Administer and support Microsoft 365 and related cloud collaboration technologies, including user account management, licensing, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Entra ID and related services. Support endpoint management, device configuration, application deployment and security compliance using Microsoft Intune, Microsoft Defender and related enterprise solutions. Support Student Information Systems (SIS), enterprise applications, cloud services and other business-critical systems. Configure, deploy, maintain and troubleshoot desktops, laptops, mobile devices, printers, scanners, AV equipment, meeting room technology and associated peripherals. Assist in maintaining network infrastructure, including wired and wireless connectivity, internet services, switches, wireless access points, VPN connectivity and related network services. Support VoIP, unified communications and collaboration technologies. Support user onboarding, offboarding, account lifecycle management and identity administration. Manage the IT asset lifecycle, including procurement support, device deployment, inventory management, maintenance and secure disposal. Record, manage and resolve incidents, service requests and assigned project activities through the College's IT service management platform, maintaining accurate updates and effective communication throughout the lifecycle of each request. Participate in IT infrastructure, cloud, cybersecurity and digital transformation projects, supporting continuous service improvement across the College. Create and maintain accurate IT documentation, technical procedures, asset records and knowledge base articles. Liaise with third-party suppliers and service providers where required to support operational activities and project delivery. Ensure compliance with College IT security, cybersecurity, data protection and information governance policies. Provide occasional support outside normal working hours where operationally required. Undertake any other reasonable duties commensurate with the level of the role as requested by the IT Manager. Essential Skills & Experience Experience supporting enterprise IT environments, preferably within a multi-site organisation. Good working knowledge of Microsoft 365 technologies, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive and Microsoft Entra ID. Experience with endpoint management and enterprise security technologies, including Microsoft Intune, Microsoft Defender or equivalent solutions. Good working knowledge of end-user devices (desktops, laptops, tablets, mobile), operating systems (Windows, macOS, mobile OS), cloud-based applications and networks Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, VPN connectivity, wired and wireless networking. Experience supporting enterprise applications, cloud services and business-critical systems. Experience using IT Service Management (ITSM) or helpdesk platforms to manage incidents and service requests. Strong troubleshooting, analytical and problem-solving skills with the ability to prioritise and manage multiple tasks effectively. Excellent customer service, communication and interpersonal skills, with the ability to support both technical and non-technical users. Ability to work independently and collaboratively within a multi-campus environment. Desirable Skills Microsoft certifications such as MS-900 or AZ-900 . ITIL Foundation certification or equivalent. Knowledge of PowerShell or basic automation scripting. Experience supporting higher education or multi-site organisations. Personal Attributes Professional, customer-focused and approachable. Strong sense of ownership, accountability and attention to detail. Excellent communication and teamwork skills. Flexible, adaptable and able to work under pressure. Committed to continuous learning and professional development. Additional Requirements Willingness to travel between UKMC campuses when required. Flexibility to provide occasional evening or weekend support where operationally required. Full UK driving licence (desirable).