Sr. WW Applied AI Specialist SA, Amazon Connect Job ID: AWS EMEA SARL (UK Branch) This role sits within the Applied AI Solutions Architecture team, which is a part of the AWS Specialist and Partner Organization (ASP). We are the technical bridge between Amazon Connect customers and the service teams building the next generation of AI-powered contact center capabilities. Our team operates at the forefront of agentic AI adoption, helping customers become production-ready with Amazon Connect's Unlimited AI features. Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS Specialist SA! Key job responsibilities Lead customer angaegments as the trusted advisor to understand business requirements, existing contact center architecture, AI readiness and help them technically validate Amazon Connect. Design agentic AI solutions within Amazon Connect, including AI agent creation, AI prompt engineering, model selection, guardrail configuration, and tool/action and Agent-to-Agent integration. Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap. Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers' largest and most critical business challenges. Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives. Develop and support an AWS internal community of technical subject matter experts worldwide. Create and deliver field enablement for the broader SA population on Amazon Connect. About the team The Amazon Connect Specialists Solutions Architects Team is made up of deep Customer Experience and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Basic Qualifications Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients 7+ years of experience in solutions architecture, software engineering, or technical consulting in customer-facing roles Demonstrated experience with AI/ML concepts including large language models (LLMs), prompt engineering, retrieval-augmented generation (RAG), and model evaluation Contact center domain expertise including understanding of IVR/IVA design, routing strategies, workforce management, quality management, and CX metrics Preferred Qualifications Experience with agentic AI patterns including multi-agent orchestration, tool use, function calling, chain-of-thought reasoning, and autonomous agent workflows Experience with CCaaS adjacent capabilities including Analytics, WFM/WFO, CRM technologies. Familiarity with interoperability protocols such as MCP (Model Context Protocol) for standardized tool integration and/or A2A (Agent-to-Agent) for multi-agent communication Experience with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.) Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
25/07/2026
Full time
Sr. WW Applied AI Specialist SA, Amazon Connect Job ID: AWS EMEA SARL (UK Branch) This role sits within the Applied AI Solutions Architecture team, which is a part of the AWS Specialist and Partner Organization (ASP). We are the technical bridge between Amazon Connect customers and the service teams building the next generation of AI-powered contact center capabilities. Our team operates at the forefront of agentic AI adoption, helping customers become production-ready with Amazon Connect's Unlimited AI features. Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS Specialist SA! Key job responsibilities Lead customer angaegments as the trusted advisor to understand business requirements, existing contact center architecture, AI readiness and help them technically validate Amazon Connect. Design agentic AI solutions within Amazon Connect, including AI agent creation, AI prompt engineering, model selection, guardrail configuration, and tool/action and Agent-to-Agent integration. Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap. Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers' largest and most critical business challenges. Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives. Develop and support an AWS internal community of technical subject matter experts worldwide. Create and deliver field enablement for the broader SA population on Amazon Connect. About the team The Amazon Connect Specialists Solutions Architects Team is made up of deep Customer Experience and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Basic Qualifications Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients 7+ years of experience in solutions architecture, software engineering, or technical consulting in customer-facing roles Demonstrated experience with AI/ML concepts including large language models (LLMs), prompt engineering, retrieval-augmented generation (RAG), and model evaluation Contact center domain expertise including understanding of IVR/IVA design, routing strategies, workforce management, quality management, and CX metrics Preferred Qualifications Experience with agentic AI patterns including multi-agent orchestration, tool use, function calling, chain-of-thought reasoning, and autonomous agent workflows Experience with CCaaS adjacent capabilities including Analytics, WFM/WFO, CRM technologies. Familiarity with interoperability protocols such as MCP (Model Context Protocol) for standardized tool integration and/or A2A (Agent-to-Agent) for multi-agent communication Experience with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.) Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Overview We are a leading global asset management firm with over 3,000 employees across 20 offices in 15 countries; we help millions of investors around the world pursue their financial goals. We hire critical thinkers. People who thrive in a collaborative culture like ours where we solve real problems while building the future of finance. About PIMCO PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and non-traditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Role Overview The EMEA Client-Facing Technology Lead ensures that technology meaningfully improves the working lives and business outcomes of PIMCO's client-facing teams across EMEA. This role starts with the end user - deeply understanding the goals, workflows, and friction points of Sales, Marketing, Servicing, and PSG teams - and works backward to connect those needs to the right solution, whether that means leveraging existing global platforms, driving targeted enhancements, or making the case for net-new capabilities. Acting as a senior bridge between the client-facing organization and global product and engineering teams, this role is the voice of EMEA in global technology decisions - ensuring solutions are grounded in real user needs and regional context. Success is measured by whether technology is visibly improving how EMEA teams work and deliver for clients. Key Responsibilities Understanding User Goals Build deep, trusted relationships with client-facing leaders and teams across EMEA Develop a thorough understanding of how Sales, Marketing, Servicing, and PSG teams work - their goals, day-to-day workflows, pain points, and unmet needs Maintain an ongoing, structured view of where technology is and is not delivering value across EMEA Matching Needs to Solutions Act as the primary connector between user needs and available technology - identifying where existing global platforms can address EMEA goals and enabling teams to get full value from them Exercise strong judgment on solution fit, ensuring recommendations are driven by what genuinely serves the user Provide structured, responsive support so that users can extract maximum value from the tools available to them Influence Platform Directions Translate user insights into clear, well-evidenced input for global product roadmaps - advocating for enhancements, new capabilities, or net-new solutions where needed Partner with global product and engineering teams to prioritize and deliver solutions grounded in EMEA user needs Ensure that EMEA requirements - including regional regulatory considerations and market-specific workflows - are reflected in global platform decisions Qualifications Essential Qualifications Prior experience in asset management, investment banking or alternatives Deep knowledge of one or more Sales, Marketing, or Client Servicing domains: the goals, workflows, data, and tools that define how those teams work (e.g., Salesforce, Dynamics, Marketo, Tableau, Power BI) Demonstrated ability to build trusted relationships with internal users and senior stakeholders Strong consultative instinct - able to engage users with curiosity, identify the real problem beneath the stated one, and distinguish between a workflow gap, a training need, and a missing capability Proven ability to translate user insights into clear, well-evidenced technology recommendations - whether pointing to an existing solution, requesting a roadmap enhancement, or making a case for something new Credibility with both senior business stakeholders and technical product/engineering teams - able to operate fluently in both worlds Excellent communication skills, with the ability to frame technology in terms of business value We welcome candidates from diverse professional backgrounds including former account associates or client facing business roles - who have developed a strong orientation towards technology. Preferred Qualifications A strong product 'mindset': user empathy, outcome orientation, iterative delivery and roadmaps Experience working with global product or engineering teams on roadmap shaping and prioritization Experience leading regional change or adoption initiatives for enterprise platforms Experience with client reporting and/or portfolio analytics Equal Employment Opportunity and Affirmative Action PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
24/07/2026
Full time
Overview We are a leading global asset management firm with over 3,000 employees across 20 offices in 15 countries; we help millions of investors around the world pursue their financial goals. We hire critical thinkers. People who thrive in a collaborative culture like ours where we solve real problems while building the future of finance. About PIMCO PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and non-traditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Role Overview The EMEA Client-Facing Technology Lead ensures that technology meaningfully improves the working lives and business outcomes of PIMCO's client-facing teams across EMEA. This role starts with the end user - deeply understanding the goals, workflows, and friction points of Sales, Marketing, Servicing, and PSG teams - and works backward to connect those needs to the right solution, whether that means leveraging existing global platforms, driving targeted enhancements, or making the case for net-new capabilities. Acting as a senior bridge between the client-facing organization and global product and engineering teams, this role is the voice of EMEA in global technology decisions - ensuring solutions are grounded in real user needs and regional context. Success is measured by whether technology is visibly improving how EMEA teams work and deliver for clients. Key Responsibilities Understanding User Goals Build deep, trusted relationships with client-facing leaders and teams across EMEA Develop a thorough understanding of how Sales, Marketing, Servicing, and PSG teams work - their goals, day-to-day workflows, pain points, and unmet needs Maintain an ongoing, structured view of where technology is and is not delivering value across EMEA Matching Needs to Solutions Act as the primary connector between user needs and available technology - identifying where existing global platforms can address EMEA goals and enabling teams to get full value from them Exercise strong judgment on solution fit, ensuring recommendations are driven by what genuinely serves the user Provide structured, responsive support so that users can extract maximum value from the tools available to them Influence Platform Directions Translate user insights into clear, well-evidenced input for global product roadmaps - advocating for enhancements, new capabilities, or net-new solutions where needed Partner with global product and engineering teams to prioritize and deliver solutions grounded in EMEA user needs Ensure that EMEA requirements - including regional regulatory considerations and market-specific workflows - are reflected in global platform decisions Qualifications Essential Qualifications Prior experience in asset management, investment banking or alternatives Deep knowledge of one or more Sales, Marketing, or Client Servicing domains: the goals, workflows, data, and tools that define how those teams work (e.g., Salesforce, Dynamics, Marketo, Tableau, Power BI) Demonstrated ability to build trusted relationships with internal users and senior stakeholders Strong consultative instinct - able to engage users with curiosity, identify the real problem beneath the stated one, and distinguish between a workflow gap, a training need, and a missing capability Proven ability to translate user insights into clear, well-evidenced technology recommendations - whether pointing to an existing solution, requesting a roadmap enhancement, or making a case for something new Credibility with both senior business stakeholders and technical product/engineering teams - able to operate fluently in both worlds Excellent communication skills, with the ability to frame technology in terms of business value We welcome candidates from diverse professional backgrounds including former account associates or client facing business roles - who have developed a strong orientation towards technology. Preferred Qualifications A strong product 'mindset': user empathy, outcome orientation, iterative delivery and roadmaps Experience working with global product or engineering teams on roadmap shaping and prioritization Experience leading regional change or adoption initiatives for enterprise platforms Experience with client reporting and/or portfolio analytics Equal Employment Opportunity and Affirmative Action PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
LGBT Great is seeking an EMEA Client-Facing Technology Lead to enhance workflows and technology for client-facing teams across EMEA. This role connects user needs to technology solutions and ensures improvements are grounded in real client-focused outcomes. Ideal candidates have extensive experience in asset management, excellent communication, and a strong consultative instinct. Previous knowledge of tools like Salesforce and Power BI is beneficial. PIMCO values diverse backgrounds and offers a vibrant, inclusive workplace.
24/07/2026
Full time
LGBT Great is seeking an EMEA Client-Facing Technology Lead to enhance workflows and technology for client-facing teams across EMEA. This role connects user needs to technology solutions and ensures improvements are grounded in real client-focused outcomes. Ideal candidates have extensive experience in asset management, excellent communication, and a strong consultative instinct. Previous knowledge of tools like Salesforce and Power BI is beneficial. PIMCO values diverse backgrounds and offers a vibrant, inclusive workplace.
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. We are seeking a highly consultative Staff Solutions Architect to support our most important customers. This role is a critical technical position, spanning both product development and pre and post sales customer motions. You will act as a trusted technical lead and thought leader, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through High priority customer technical leadership Docker field technical leadership This role reports to the Director of Solutions Architecture and operates at the intersection of technical depth, business acumen, and thought leadership. Responsibilities High priority customer technical leadership Work with Docker's most important customers and cross functional Docker teams to accelerate the customer's container and AI journeys, focusing on developer workflows Engage with customer teams and cross functional Docker teams to gather customer's technical/business goals and challenges related to their container and AI journey. Create and manage engagement plans that span existing products and new Docker offerings to achieve critical business goals. Oversee "design partner" rapid prototyping engagements with Docker engineering and customer teams to validate customer-product fit for new use cases Work with Docker teams to create/manage/deliver custom demos and content aligned to customer use cases. Deliver high-impact enablement and best practices content to customer audiences from developer to C level. Ability to travel up to 50% internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners. Docker field technical leadership (regional/area of responsibility) Be a thought leader for a particular area of responsibility both internal and external to Docker, working with fellow Dockhands to create/manage/deliver content Gather field feedback from customer teams and Docker pre and post sales teams Coordinate with Field CTO and other Solutions Architects to prioritize/contextualize/correlate field requests into a cohesive set of prioritized requests to the product/engineering teams. Work directly with Docker product/engineering teams on workflows and feature alignment to customer use cases prioritized by revenue impact. Be customer zero for new functionality produced by Docker product/engineering teams Give input on internal technical enablement and customer enablement needs, and review enablement content Assist the sales enablement team with internal technical enablement for new products and services. Qualifications Proven experience as a Sales Engineer, Solutions Engineer, or Solution Architect in complex enterprise environments. Excellent communication, influence, and stakeholder management skills. Experience in managing customer relationships at the technical and business level. Experience presenting solutions and demonstrations to small and large audiences, virtually and in person. Experience interfacing with internal product/software teams, including technical support, product, and engineering, to enhance documentation, enablement, and product features to improve customer experience and enablement. Experience developing application code, and a clear understanding of the challenges developers experience on a daily basis. Ability to solve technical problems and translate customer experience to actionable feedback for engineering. Experience developing collateral to assist customers with best-practice adoption. Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures. Experience with Docker, container ecosystems, or adjacent technologies strongly preferred. Development, Agentic AI dev, Software Development Lifecycle and/or Software Supply Chain Security experience strongly preferred. Must be fluent in English Willingness to travel up to 50% internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners. What to expect First 30 days You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program You will learn how to navigate through award-winning sales tools such as; Salesforce, Outreach, Sigma, and Opine. Actively engage with senior stakeholders, and manage relationships with clients You will work closely with your peers and shadow customer meetings to develop strategies to advocate for our customers. At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role. First 60 days You will be laser-focused on supporting the sales and customer success teams during your second month. You will have connected with all of your team members. You will gain in-depth knowledge of Docker's products and how they impact our customers. You will have an advanced understanding of tools, activities, and best practices to be successful in your role. First 90 days In month three, you will be confident in your craft and ready to immerse yourself in our customer's business needs fully. You will continue efforts to improve messaging, processes, and activities. Educate our clients about our product roadmap and undertake product training for users You will be ready to operate independently at full speed. Docker does not offer visa sponsorship for this role. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave (after 6 months of employment) Technology stipend equivalent to $100 USD net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.
20/07/2026
Full time
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. We are seeking a highly consultative Staff Solutions Architect to support our most important customers. This role is a critical technical position, spanning both product development and pre and post sales customer motions. You will act as a trusted technical lead and thought leader, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through High priority customer technical leadership Docker field technical leadership This role reports to the Director of Solutions Architecture and operates at the intersection of technical depth, business acumen, and thought leadership. Responsibilities High priority customer technical leadership Work with Docker's most important customers and cross functional Docker teams to accelerate the customer's container and AI journeys, focusing on developer workflows Engage with customer teams and cross functional Docker teams to gather customer's technical/business goals and challenges related to their container and AI journey. Create and manage engagement plans that span existing products and new Docker offerings to achieve critical business goals. Oversee "design partner" rapid prototyping engagements with Docker engineering and customer teams to validate customer-product fit for new use cases Work with Docker teams to create/manage/deliver custom demos and content aligned to customer use cases. Deliver high-impact enablement and best practices content to customer audiences from developer to C level. Ability to travel up to 50% internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners. Docker field technical leadership (regional/area of responsibility) Be a thought leader for a particular area of responsibility both internal and external to Docker, working with fellow Dockhands to create/manage/deliver content Gather field feedback from customer teams and Docker pre and post sales teams Coordinate with Field CTO and other Solutions Architects to prioritize/contextualize/correlate field requests into a cohesive set of prioritized requests to the product/engineering teams. Work directly with Docker product/engineering teams on workflows and feature alignment to customer use cases prioritized by revenue impact. Be customer zero for new functionality produced by Docker product/engineering teams Give input on internal technical enablement and customer enablement needs, and review enablement content Assist the sales enablement team with internal technical enablement for new products and services. Qualifications Proven experience as a Sales Engineer, Solutions Engineer, or Solution Architect in complex enterprise environments. Excellent communication, influence, and stakeholder management skills. Experience in managing customer relationships at the technical and business level. Experience presenting solutions and demonstrations to small and large audiences, virtually and in person. Experience interfacing with internal product/software teams, including technical support, product, and engineering, to enhance documentation, enablement, and product features to improve customer experience and enablement. Experience developing application code, and a clear understanding of the challenges developers experience on a daily basis. Ability to solve technical problems and translate customer experience to actionable feedback for engineering. Experience developing collateral to assist customers with best-practice adoption. Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures. Experience with Docker, container ecosystems, or adjacent technologies strongly preferred. Development, Agentic AI dev, Software Development Lifecycle and/or Software Supply Chain Security experience strongly preferred. Must be fluent in English Willingness to travel up to 50% internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners. What to expect First 30 days You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program You will learn how to navigate through award-winning sales tools such as; Salesforce, Outreach, Sigma, and Opine. Actively engage with senior stakeholders, and manage relationships with clients You will work closely with your peers and shadow customer meetings to develop strategies to advocate for our customers. At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role. First 60 days You will be laser-focused on supporting the sales and customer success teams during your second month. You will have connected with all of your team members. You will gain in-depth knowledge of Docker's products and how they impact our customers. You will have an advanced understanding of tools, activities, and best practices to be successful in your role. First 90 days In month three, you will be confident in your craft and ready to immerse yourself in our customer's business needs fully. You will continue efforts to improve messaging, processes, and activities. Educate our clients about our product roadmap and undertake product training for users You will be ready to operate independently at full speed. Docker does not offer visa sponsorship for this role. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave (after 6 months of employment) Technology stipend equivalent to $100 USD net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.
PIMCO Europe Ltd. is seeking an EMEA Client Facing Technology Enablement Lead to improve client-facing teams' workflows in London. This role focuses on understanding user goals and pain points, acting as a bridge between client-facing teams and global technology solutions. The ideal candidate will have a background in asset management and deep knowledge of Sales, Marketing, or Client Servicing. Competitive compensation and benefits are part of this full-time position.
13/07/2026
Full time
PIMCO Europe Ltd. is seeking an EMEA Client Facing Technology Enablement Lead to improve client-facing teams' workflows in London. This role focuses on understanding user goals and pain points, acting as a bridge between client-facing teams and global technology solutions. The ideal candidate will have a background in asset management and deep knowledge of Sales, Marketing, or Client Servicing. Competitive compensation and benefits are part of this full-time position.
EMEA Client Facing Technology Enablement LeadApplylocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: R106395We are a leading global asset management firm with over 3,000 employees across 20 offices in 15 countries; we help millions of investors around the world pursue their financial goals.We hire critical thinkers. People who thrive in a collaborative culture like ours where we solve real problems while building the future of finance. You Are excited to be part of a vibrant engineering community that values diversity, hard work, and continuous learning. Love solving complex real-world business problems. Recognize that cross-functional collaboration is a core component of success for the team. Believe there are multiple ways to solve most technical problems and are willing to debate the trade-offs. Have become a stronger engineer by making mistakes and learning from them. Are a doer, someone who wants to grow their career and gain experience across technologies and business functions. We Continuously invest in a high-performance and inclusive culture, in which a diversity of backgrounds, experiences and viewpoints are celebrated and valued. Encourage career mobility, so you can benefit from learning different functions and technologies, and we gain the benefits of your experience across teams. Run technology pro bono programs that help the non-profit community and give our engineering community opportunities to volunteer and participate. Offer education reimbursements and ongoing training in technology, communication, and diversity & inclusion. Embrace knowledge sharing through lunch-and-learns, demos, and technical forums. Consider our people to be our greatest asset-we will help you learn what PIMCO Technology has to offer so you can participate in activities that benefit your career while delivering impactful technology solutions. About PIMCO PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and non-traditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Role Overview The EMEA Client-Facing Technology Lead ensures that technology meaningfully improves the working lives and business outcomes of PIMCO's client-facing teams across EMEAThis role starts with the end user - deeply understanding the goals, workflows, and friction points of Sales, Marketing, Servicing, and PSG teams - and works backward to connect those needs to the right solution, whether that means leveraging existing global platforms, driving targeted enhancements, or making the case for net-new capabilities.Acting as a senior bridge between the client-facing organization and global product and engineering teams, this role is the voice of EMEA in global technology decisions - ensuring solutions are grounded in real user needs and regional context.Success is measured by whether technology is visibly improving how EMEA teams work and deliver for clients. Key Responsibilities Understanding User Goals Build deep, trusted relationships with client-facing leaders and teams across EMEA Develop a thorough understanding of how Sales, Marketing, Servicing, and PSG teams work - their goals, day-to-day workflows, pain points, and unmet needs Maintain an ongoing, structured view of where technology is and is not delivering value across EMEA Matching Needs to Solutions Act as the primary connector between user needs and available technology - identifying where existing global platforms can address EMEA goals and enabling teams to get full value from them Exercise strong judgment on solution fit, ensuring recommendations are driven by what genuinely serves the user Provide structured, responsive support so that users can extract maximum value from the tools available to them Influence Platform Directions Translate user insights into clear, well-evidenced input for global product roadmaps - advocating for enhancements, new capabilities, or net-new solutions where needed Partner with global product and engineering teams to prioritize and deliver solutions grounded in EMEA user needs Ensure that EMEA requirements - including regional regulatory considerations and market-specific workflows - are reflected in global platform decisions Qualifications Essential Qualifications Prior experience in asset management, investment banking or alternatives Deep knowledge of one or more Sales, Marketing, or Client Servicing domains: the goals, workflows, data, and tools that define how those teams work (e.g., Salesforce, Dynamics, Marketo, Tableau, Power BI) Demonstrated ability to build trusted relationships with internal users and senior stakeholders Strong consultative instinct - able to engage users with curiosity, identify the real problem beneath the stated one, and distinguish between a workflow gap, a training need, and a missing capability Proven ability to translate user insights into clear, well-evidenced technology recommendations - whether pointing to an existing solution, requesting a roadmap enhancement, or making a case for something new Credibility with both senior business stakeholders and technical product/engineering teams - able to operate fluently in both worlds Excellent communication skills, with the ability to frame technology in terms of business value We welcome candidates from diverse professional backgrounds including former account associates or client facing business roles - who have developed a strong orientation towards technology. Preferred Qualifications A strong product 'mindset': user empathy, outcome orientation, iterative delivery and roadmaps Experience working with global product or engineering teams on roadmap shaping and prioritization Experience leading regional change or adoption initiatives for enterprise platformsExperience with client reporting and/or portfolio analytics Equal Employment Opportunity and Affirmative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
13/07/2026
Full time
EMEA Client Facing Technology Enablement LeadApplylocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: R106395We are a leading global asset management firm with over 3,000 employees across 20 offices in 15 countries; we help millions of investors around the world pursue their financial goals.We hire critical thinkers. People who thrive in a collaborative culture like ours where we solve real problems while building the future of finance. You Are excited to be part of a vibrant engineering community that values diversity, hard work, and continuous learning. Love solving complex real-world business problems. Recognize that cross-functional collaboration is a core component of success for the team. Believe there are multiple ways to solve most technical problems and are willing to debate the trade-offs. Have become a stronger engineer by making mistakes and learning from them. Are a doer, someone who wants to grow their career and gain experience across technologies and business functions. We Continuously invest in a high-performance and inclusive culture, in which a diversity of backgrounds, experiences and viewpoints are celebrated and valued. Encourage career mobility, so you can benefit from learning different functions and technologies, and we gain the benefits of your experience across teams. Run technology pro bono programs that help the non-profit community and give our engineering community opportunities to volunteer and participate. Offer education reimbursements and ongoing training in technology, communication, and diversity & inclusion. Embrace knowledge sharing through lunch-and-learns, demos, and technical forums. Consider our people to be our greatest asset-we will help you learn what PIMCO Technology has to offer so you can participate in activities that benefit your career while delivering impactful technology solutions. About PIMCO PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and non-traditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Role Overview The EMEA Client-Facing Technology Lead ensures that technology meaningfully improves the working lives and business outcomes of PIMCO's client-facing teams across EMEAThis role starts with the end user - deeply understanding the goals, workflows, and friction points of Sales, Marketing, Servicing, and PSG teams - and works backward to connect those needs to the right solution, whether that means leveraging existing global platforms, driving targeted enhancements, or making the case for net-new capabilities.Acting as a senior bridge between the client-facing organization and global product and engineering teams, this role is the voice of EMEA in global technology decisions - ensuring solutions are grounded in real user needs and regional context.Success is measured by whether technology is visibly improving how EMEA teams work and deliver for clients. Key Responsibilities Understanding User Goals Build deep, trusted relationships with client-facing leaders and teams across EMEA Develop a thorough understanding of how Sales, Marketing, Servicing, and PSG teams work - their goals, day-to-day workflows, pain points, and unmet needs Maintain an ongoing, structured view of where technology is and is not delivering value across EMEA Matching Needs to Solutions Act as the primary connector between user needs and available technology - identifying where existing global platforms can address EMEA goals and enabling teams to get full value from them Exercise strong judgment on solution fit, ensuring recommendations are driven by what genuinely serves the user Provide structured, responsive support so that users can extract maximum value from the tools available to them Influence Platform Directions Translate user insights into clear, well-evidenced input for global product roadmaps - advocating for enhancements, new capabilities, or net-new solutions where needed Partner with global product and engineering teams to prioritize and deliver solutions grounded in EMEA user needs Ensure that EMEA requirements - including regional regulatory considerations and market-specific workflows - are reflected in global platform decisions Qualifications Essential Qualifications Prior experience in asset management, investment banking or alternatives Deep knowledge of one or more Sales, Marketing, or Client Servicing domains: the goals, workflows, data, and tools that define how those teams work (e.g., Salesforce, Dynamics, Marketo, Tableau, Power BI) Demonstrated ability to build trusted relationships with internal users and senior stakeholders Strong consultative instinct - able to engage users with curiosity, identify the real problem beneath the stated one, and distinguish between a workflow gap, a training need, and a missing capability Proven ability to translate user insights into clear, well-evidenced technology recommendations - whether pointing to an existing solution, requesting a roadmap enhancement, or making a case for something new Credibility with both senior business stakeholders and technical product/engineering teams - able to operate fluently in both worlds Excellent communication skills, with the ability to frame technology in terms of business value We welcome candidates from diverse professional backgrounds including former account associates or client facing business roles - who have developed a strong orientation towards technology. Preferred Qualifications A strong product 'mindset': user empathy, outcome orientation, iterative delivery and roadmaps Experience working with global product or engineering teams on roadmap shaping and prioritization Experience leading regional change or adoption initiatives for enterprise platformsExperience with client reporting and/or portfolio analytics Equal Employment Opportunity and Affirmative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
About AlphaSense: The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Role The Financial Data Application Specialist role at AlphaSense lives at the intersection of sales, customer success, and technical implementation for AlphaSense's financial data products. This is a new team at AlphaSense supporting a strategic area of investment for the business, so we are looking for entrepreneurial minded people that can use learnings from client discussions to help optimize both our go to market and product strategies. Specialists add value across our revenue organization by building relationships with prospects and clients, providing deep technical knowledge to demonstrate the value of AlphaSense's financial data while helping to drive adoption. Due to the extensive exposure that Specialists have with clients, they're also in a prime location to partner with our sales, product, marketing and leadership teams in determining future product developments that will resonate with the market. What You'll Do Growth Initiatives: Assist sales in demos and strategic trials of AlphaSense's financial data solutions. The team also runs trial training calls, making the ability to overcome common objections and communicate our value proposition essential to success. Customer Health: The team works hand in hand with account management, speaking with and visiting users to provide advanced training, customizations, and product consultations. Specialists often drive adoption by building custom templates or other bespoke modeling tools for our customers. Subject Matter Expert: Specialists have expertise in quantitative analysis for investment and valuation decisions. They know the use cases that our customers are likely to care about, and package it for utilization by sales and account management. This can come in the form of how to videos, enablement, product marketing, support articles and others that can be used for meetings or email distribution. Product Direction: Because of our Specialists' deep understanding of both our financial data products and customers, they are in a position to field feedback and identify product opportunities, and relay that information across the organization (account management, account executives, product, management). Consultative Support: Act as an escalation point for our product and support teams on difficult scenarios our customers may face with our solutions, particularly when leveraging Excel Addins. Manage and resolve challenges related to the full integration of our modeling solutions into our clients' workflows. Regional Agility: Comfortable working in a leaner EMEA team structure, flexing across sales, CS, and product support skillsets and adapting coverage as needed to collaborate effectively with our larger US based Financial Data team. Who You Are A client facing professional with a superior ability to develop rapport with new people, and to maintain relationships, combined with a positive and proactive personality. Someone who has worked with external stakeholders - whether senior investment professionals, corporate development and M&A teams, investor relations, corporate strategy, or competitive intelligence functions - and wants to spend their time client facing and actively engaged with them. Someone who can speak the language of finance and knows how to analyze a company's financial data, benchmark it against its peers, and understand how professionals in these roles use quantitative tools to make decisions. Committed to becoming a SME for financial data across all industries, personas, and verticals. A passion for technology, AI, and the capital markets. Excellent in 360 degree communication and collaboration. Able to distill and explain complex issues in simple terms - this is a teaching and enablement role, helping clients learn to do things with our product rather than doing the work for them. Genuine interest to learn how the different tools we've built contribute to our clients' processes, to help identify when a particular client should be using them, and to identify solutions that solve for a client's needs. Intrinsically motivated and a self starter, with the ability to stay energized in repetitive client conversations and contribute to a dynamic and entrepreneurial team culture. Strong time management, organization, and task prioritization skills, with comfort juggling many moving pieces across a fast moving, high growth team. An independent problem solver, making multiple efforts to solve problems on your own before escalating. Comfortable working in ambiguity, and flexible enough to adapt as needed to drive customer happiness, ideally with experience operating in a smaller, high growth team environment. Familiar with the institutional investor landscape, financial markets, and investment research - or with the corporate finance landscape (corporate development, M&A, FP&A, IR, strategy) and the quantitative tools those teams rely on. Minimum Qualifications A foundation in finance or corporate finance - for example, progress toward a CFA or a bachelor's degree in Economics/Finance/Accounting, OR equivalent hands on exposure to financial analysis through a corporate development, M&A, investor relations, corporate strategy, or competitive intelligence function. 2-4 years of relevant experience in equity research, investment management, private equity, accounting, consulting, corporate development/M&A, investor relations, or a comparable client oriented role, with a strong desire to move toward client facing positions. Demonstrated ability to work with financial data in some form - for example, building or interpreting a comparable company's analysis, benchmarking a company against its peers, or understanding how you would approach that work. You do not need to have built three statement models yourself, but you must be able to speak the language of finance and do benchmarking. Strong Excel abilities (nice to have: familiarity with AI powered spreadsheet tools and/or experience leveraging generative AI tools within productivity software). Excellent communication skills, as you must manage relationships with high profile fund managers, corporate finance leaders, and junior analysts alike. AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense's commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
07/07/2026
Full time
About AlphaSense: The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Role The Financial Data Application Specialist role at AlphaSense lives at the intersection of sales, customer success, and technical implementation for AlphaSense's financial data products. This is a new team at AlphaSense supporting a strategic area of investment for the business, so we are looking for entrepreneurial minded people that can use learnings from client discussions to help optimize both our go to market and product strategies. Specialists add value across our revenue organization by building relationships with prospects and clients, providing deep technical knowledge to demonstrate the value of AlphaSense's financial data while helping to drive adoption. Due to the extensive exposure that Specialists have with clients, they're also in a prime location to partner with our sales, product, marketing and leadership teams in determining future product developments that will resonate with the market. What You'll Do Growth Initiatives: Assist sales in demos and strategic trials of AlphaSense's financial data solutions. The team also runs trial training calls, making the ability to overcome common objections and communicate our value proposition essential to success. Customer Health: The team works hand in hand with account management, speaking with and visiting users to provide advanced training, customizations, and product consultations. Specialists often drive adoption by building custom templates or other bespoke modeling tools for our customers. Subject Matter Expert: Specialists have expertise in quantitative analysis for investment and valuation decisions. They know the use cases that our customers are likely to care about, and package it for utilization by sales and account management. This can come in the form of how to videos, enablement, product marketing, support articles and others that can be used for meetings or email distribution. Product Direction: Because of our Specialists' deep understanding of both our financial data products and customers, they are in a position to field feedback and identify product opportunities, and relay that information across the organization (account management, account executives, product, management). Consultative Support: Act as an escalation point for our product and support teams on difficult scenarios our customers may face with our solutions, particularly when leveraging Excel Addins. Manage and resolve challenges related to the full integration of our modeling solutions into our clients' workflows. Regional Agility: Comfortable working in a leaner EMEA team structure, flexing across sales, CS, and product support skillsets and adapting coverage as needed to collaborate effectively with our larger US based Financial Data team. Who You Are A client facing professional with a superior ability to develop rapport with new people, and to maintain relationships, combined with a positive and proactive personality. Someone who has worked with external stakeholders - whether senior investment professionals, corporate development and M&A teams, investor relations, corporate strategy, or competitive intelligence functions - and wants to spend their time client facing and actively engaged with them. Someone who can speak the language of finance and knows how to analyze a company's financial data, benchmark it against its peers, and understand how professionals in these roles use quantitative tools to make decisions. Committed to becoming a SME for financial data across all industries, personas, and verticals. A passion for technology, AI, and the capital markets. Excellent in 360 degree communication and collaboration. Able to distill and explain complex issues in simple terms - this is a teaching and enablement role, helping clients learn to do things with our product rather than doing the work for them. Genuine interest to learn how the different tools we've built contribute to our clients' processes, to help identify when a particular client should be using them, and to identify solutions that solve for a client's needs. Intrinsically motivated and a self starter, with the ability to stay energized in repetitive client conversations and contribute to a dynamic and entrepreneurial team culture. Strong time management, organization, and task prioritization skills, with comfort juggling many moving pieces across a fast moving, high growth team. An independent problem solver, making multiple efforts to solve problems on your own before escalating. Comfortable working in ambiguity, and flexible enough to adapt as needed to drive customer happiness, ideally with experience operating in a smaller, high growth team environment. Familiar with the institutional investor landscape, financial markets, and investment research - or with the corporate finance landscape (corporate development, M&A, FP&A, IR, strategy) and the quantitative tools those teams rely on. Minimum Qualifications A foundation in finance or corporate finance - for example, progress toward a CFA or a bachelor's degree in Economics/Finance/Accounting, OR equivalent hands on exposure to financial analysis through a corporate development, M&A, investor relations, corporate strategy, or competitive intelligence function. 2-4 years of relevant experience in equity research, investment management, private equity, accounting, consulting, corporate development/M&A, investor relations, or a comparable client oriented role, with a strong desire to move toward client facing positions. Demonstrated ability to work with financial data in some form - for example, building or interpreting a comparable company's analysis, benchmarking a company against its peers, or understanding how you would approach that work. You do not need to have built three statement models yourself, but you must be able to speak the language of finance and do benchmarking. Strong Excel abilities (nice to have: familiarity with AI powered spreadsheet tools and/or experience leveraging generative AI tools within productivity software). Excellent communication skills, as you must manage relationships with high profile fund managers, corporate finance leaders, and junior analysts alike. AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense's commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
