141 jobs found

the company has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of the company's business divisions and works with a corresponding Business Technology and Application Support team. The Role As a hands on Salesforce Developer and Functional Architect, you will be responsible for defining, designing, and delivering end to end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. The role ensures that business requirements are translated into scalable, user centric solutions, while also directly configuring and delivering core platform capabilities such as data models, automation, and security. This position is ideal for professionals who can own the solution from concept through to build and deployment. Vacancy Number: VN2902 Overall Responsibilities Solution Design & Architecture Define end to end Salesforce functional solutions aligned with business objectives Design scalable data models, business processes, and user journeys Ensure solutions adhere to Salesforce best practices and enterprise architecture Translate business requirements into high level solution designs and functional specifications Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships Build automation using Flows, validation rules, and approval processes Implement security models (profiles, permission sets, sharing rules) Develop reports and dashboards to meet business needs Ensure solutions are practical, optimised, and maintainable through direct involvement in build Administrative & Operational Support Support day to day Salesforce administrative activities alongside project delivery Manage data requests, including data uploads, cleansing, and maintenance Create and maintain reports and dashboards to support business insights and decision making Assist with user management, access requests, and basic system administration tasks Respond to ad hoc business requests and provide timely operational support Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders Gather, analyse, and document business requirements Convert requirements into user stories with clear acceptance criteria Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints Vendor & Partner Management Manage relationships with external vendors and implementation partners Provide clear functional direction and oversight to vendor teams Review and validate vendor deliverables for quality and alignment to standards Track vendor performance against scope, timelines, and SLAs Act as the primary functional liaison between internal teams and external partners Governance & Best Practices Establish and enforce Salesforce design and configuration standards Ensure solutions are scalable, secure, and aligned with long term strategy Maintain documentation and promote consistency across implementations Identify and mitigate risks, technical debt, and design gaps Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment Ensure solutions meet business expectations and quality standards before release Provide post go live support and drive continuous improvements Troubleshoot issues and implement enhancements The company may require you to carry out other duties from time to time. Competencies, Skills and Experience Essential Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models Solid understanding of Salesforce data modelling, security, and reporting Experience translating business requirements into functional designs, user stories, and solutions Strong stakeholder engagement and workshop facilitation skills Hands on experience with Salesforce administration, including: Data management (data loads, cleansing, maintenance) Report and dashboard creation, and user access and system administration Experience delivering solutions across the full lifecycle (design, build, test, deploy, support) Ability to enforce Salesforce best practices and governance standards Experience working in Agile delivery environments Strong problem solving, communication, and interpersonal skills Ability to balance architecture responsibilities with hands on delivery Desirable Experience managing vendors, system integrators, or implementation partners Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC), enabling scalable and efficient solutions across the platform. Previous experience in a Functional Developer, Lead, or Architect role Experience working with complex integrations Knowledge of release management and DevOps processes Experience mentoring or leading junior team members Familiarity with industry specific Salesforce solutions (e.g., Financial Services, Retail, etc.) Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant) Experience driving user adoption and change management initiatives Competencies A collaborative team player, approachable, self sufficient and able to positively influence the working environment. Demonstrates curiosity and a continuous improvement mindset. Resilient in a challenging, fast paced environment. Excels at building relationships, networking, and influencing stakeholders at all levels. Strategic collaborator with insight and agility, able to anticipate future challenges and ensure operational effectiveness. Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Be collaborative by working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients Act with integrity we pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders Be adaptable and entrepreneurial we embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful how we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent we aim to grow our own talent and make the company the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves and our teams. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. The company is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also . click apply for full job details

Project description Our client is looking for an experienced Salesforce Data Analyst to analyse, prepare, validate and reconcile KYC workflow data for migration from legacy tactical tools (e.g. Jira, Excel, Access) into the EMEA 1LoD KYC Workflow Tool built on nCino (Salesforce platform). To ensure that all in flight KYC onboarding and renewal cases are accurately represented within nCino at go live, with appropriate data integrity, workflow status, SLA tracking and auditability. To act as the data migration subject matter expert (SME) for nCino, working across Business, Technology, Salesforce/nCino implementation partners and Vendors to minimise operational and regulatory risk. Responsibilities Analyse legacy KYC workflow data (Jira, Excel, Access and similar tools) to identify in scope in flight onboarding and renewal cases for migration into nCino. Define migration scope, assumptions, cut off rules and exclusions, clearly distinguishing data to be migrated into nCino versus data remaining in KYC golden source systems (e.g. EDM / Cisnet / future GCOP). Produce source to target data mappings aligned to the nCino/Salesforce data model, including: Case and workflow status mapping SLA and due date logic Ownership, role and queue mappings Region and entity attributes Assess data quality issues in legacy sources and support cleansing or remediation with KYC Operations prior to migration. Support trial data loads into nCino environments (e.g. sandbox / UAT), validating: Record counts Key field population Workflow visibility and usability within nCino Perform post migration reconciliation and exception analysis between legacy tools and nCino to confirm completeness and accuracy. Support UAT activities, validating that migrated data behaves correctly within nCino workflows, dashboards and SLA monitoring. Produce migration validation, reconciliation and sign off documentation suitable for audit, regulatory review and governance approval. Act as the primary data point of contact for migration related queries across PMO, Technology, Salesforce/nCino partners and KYC stakeholders. Skills Must have MUST HAVE experience as a Data Analyst in Salesforce. Strong data analysis skills including data profiling, source to target mapping, reconciliation and validation. Experience working with Salesforce based platforms, ideally nCino, including understanding of objects, fields, workflows and reporting structures. Ability to define data transformation rules that align legacy operational data with Salesforce/nCino workflow models. Strong documentation skills for mapping specifications, reconciliation reports and audit artefacts. High attention to detail with a strong risk and control mindset. Work Experience: Proven experience delivering data migration activities for Salesforce or nCino implementations within financial services. Experience working with KYC, onboarding or regulatory workflow data in a regulated environment. Experience migrating data from manual or tactical tools (e.g. Jira, Excel based trackers) into strategic platforms. Comfortable working across Business, Technology and third party Salesforce/nCino implementation partners. Education / Qualifications: Bachelor's degree or above in Data Analytics, Information Systems, Finance, Business or a related discipline. Personal requirements: Excellent communication skills Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly Strong decision making skills, the ability to demonstrate sound judgement A structured and logical approach to work Strong problem solving skills A creative and innovative approach to work Excellent interpersonal skills The ability to manage large workloads and tight deadlines Excellent attention to detail and accuracy A calm approach, with the ability to perform well in a pressurised environment Strong numerical skills Excellent Microsoft Office skills Nice to have Hands on Salesforce experience (administration, data migration or reporting) is highly desirable. Salesforce or nCino certifications are desirable but not mandatory; practical delivery experience is prioritised.

Subject Matter Expert - PMS ImplementationsApplylocations: Office - Londontime type: Full timeposted on: Posted Todayjob requisition id: R11909 Job Summary: The Enfusion Onboarding division is responsible for onboarding all new clients onto Enfusion by Clearwater's front-to-back SaaS platform. An SME works across a portfolio of client implementations to provide deep domain expertise across Enfusion's core capabilities - including portfolio management, order and execution management (OEMS), and pre- and post-trade compliance. They are an integral part of a collaborative division spanning analysts, team leads, and programme managers. Working closely with product and development teams, they help shape and enhance the platform, streamline the client onboarding experience, and accelerate time-to-value through scalable, repeatable delivery processes. Responsibilities: Implements and onboards clients proficiently onto the Enfusion platform, aligns with the Enfusion Client Engagement Model, and provides ongoing support through go-live and beyond. Identifies opportunities for process and product improvement proactively, and takes the lead in driving solutions within their role or team. Guides peers on industry and product knowledge as Enfusion's functionality continues to evolve. Understands and applies Enfusion's core value proposition - unified front-to-back operations on a single database - and develops deep expertise in at least one client segment (e.g., hedge funds, long/short equity, global macro, credit, multi-strategy). Handles investment operations workflows with confidence, including Enfusion's PMS, OEMS, shadow accounting/general ledger, and reporting capabilities. Builds fluency in Enfusion's full product suite - portfolio management, order execution, compliance, data management, and risk and analytics - and develops a growing repertoire of configuration best practices and user stories. Communicates and collaborates effectively with global, cross-functional teams to resolve implementation issues and address client queries accurately and efficiently. Shares knowledge by designing training materials and Standard Operating Procedures (SOPs), and contributes to thought leadership relevant to Enfusion clients and prospects. Serves as a trusted client advocate throughout onboarding, building toward a confident advisory relationship as expertise develops. Required Skills: Intermediate proficiency with project management tools (e.g., Salesforce, JIRA) Solid understanding of investment operations workflows for hedge funds and/or asset managers - including order management and trade lifecycle. Working knowledge of equities, fixed income, derivatives, and/or alternatives, particularly in a front-to-middle office context. Proven experience with Excel; comfort with data reconciliation and analysis. Familiarity with IBOR/ABOR concepts Understanding of pre- and post-trade compliance frameworks, including multi-jurisdictional requirements (US, EMEA, APAC) is desirable. Dynamic problem-solving skills and a strong sense of curiosity. Excellent attention to detail and strong documentation skills. Outstanding verbal and written communication skills. Strong organisational and interpersonal skills. Education and Experience: 4+ years of relevant experience in investment operations, financial technology implementation, or a related field. WelcomeThank you for your interest in a career with Clearwater! About usClearwater Analytics (NYSE: CWAN) is transforming investment management with the industry's most comprehensive cloud-native platform for institutional investors across global public and private markets. While legacy systems create risk, inefficiency, and data fragmentation, Clearwater's single-instance, multi-tenant architecture delivers real-time data and AI-driven insights throughout the investment lifecycle. The platform eliminates information silos by integrating portfolio management, trading, investment accounting, reconciliation, regulatory reporting, performance, compliance, and risk analytics in one unified system. Serving leading insurers, asset managers, hedge funds, banks, corporations, and governments, Clearwater supports over $8.8 trillion in assets globally. Learn more at . Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.

Luxoft is seeking an experienced Salesforce Data Analyst to analyze and migrate KYC workflow data to the nCino platform. Responsibilities include data mapping, quality assessment, and supporting UAT activities for successful implementation. If you have strong Salesforce experience and excellent attention to detail, this role may be for you. Proven data analysis skills and a Bachelor's degree in a related discipline are essentials. Join Luxoft and contribute to KYC projects that ensure operational integrity.

About ABBYY Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most - driving your growth, while fueling ours. Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing. As a trusted partner for purpose-built AI and intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Over 10,000 customers trust ABBYY, including many Fortune 500 ones. You will work on further developing a portfolio already containing client names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK. About the role The Solution Development Representative (SDR) acts as an extension of the ABBYY Sales and Marketing organizations by generating qualified sales opportunities and contact discovery via following up inbound marketing leads and targeted account development, cold calling. This position also assists Account Execs (AE) with developing intro messages for line of business penetration, org chart identification, and collaborates to help determine best campaign tactics. The SDR possesses strong business acumen and the ability to quickly understand and apply the fundamentals of a prospect or customer's business environment, organization, and strategy is essential to success in this role. In addition, the SDR possesses the aptitude and or relevant sales or marketing experience to easily understand and articulate the business value of ABBYY products and solutions to C-level executives, line of business and IT professionals. Job Responsibilities Develops introductory messages for line of business penetration Complete account research and development for proactive opportunity development Research and qualifies leads, including org chart identification, to attain lead development quota Develop and maintain relationships with account stakeholders while acquiring account intelligence to leverage in opportunity development calls and in collaboration with field sales Collaborates with Account Executives to determine campaign tactics Manages a high volume of proactive outbound prospecting calls to drive new customer acquisitions Create and maintain CRM call notes and history Provide field marketing event support Job Requirements Strong communication and networking skills via phone and email Intrinsic motivation, enthusiasm and passion for Sales Bachelor's degree 2 or more years of experience in an SDR or business development role in a B2B environment Experience with Salesforce or other CRM software Fluency in English, Italian and Spanish Knowledge of systems like Salesforce and HubSpot MEDDICC sales methodology is a plus Here are some of our local benefits Work from home, or hybrid Private health insurance Private pension ( up to 5% EE and 4% ER ) Volunteering Time Off (2 days/ year) Join ABBYY, and you will Love how you workWe provide remote and hybrid working options to fit all lifestyles. We use flexible hours across most of our teams to allow you to find your own definition of balance. Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about. To ensure your family is cared for, we offer paid parental leave in all our locations. Love whom you work withWe are a global team of 600+ colleagues, spread across 15 countries on four continents. With colleagues representing 30+ nationalities, our workforce reflects the world. Innovation and excellence run through our veins. Our teams gather the expertise which has garnered ABBYY more than 140 technology patents. We are guided by the values of respect, transparency, and simplicity. "Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments. Love what you work onWe are a company with more than 35 years of experience in the technology market; Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK; We have modernized the capture market by creating the first low-code/no-code IDP platform. Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a marketplace built with AI, can transform any document in any process; Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others. ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website.

LSE is committed to building a diverse, equitable and truly inclusive university Salary from £53,949 to £62,160 pa inclusive with potential to progress to £69,073 pa inclusive of London allowance This is a fixed term appointment for 3 years The London School of Economics is a cosmopolitan university situated in the vibrant centre of London that specialises in the study of social sciences. LSE's Data and Technology Services division provides services to over 10,000 staff and student users. As well as an occupational pension scheme, generous annual leave and excellent training and development opportunities, we offer opportunities for flexible working and at LSE we place a strong focus on work/life balance. The Integration Specialist will take a lead on the analysis, design, technical development, and deployment of data and application integration processes for services provided to the LSE by the Data and Technology Services division. Working as part of the Data and Development team and the wider Solutions and Partnering Group, the role will be involved across all aspects of service delivery including project work, implementation and continuous service improvement. This role will be involved heavily in guiding design and development on the new integrations service platform, powered by Mulesoft, so it is essential that they possess the necessary skills and knowledge in that particular area. Some of the key responsibilities are: Design and develop integration packages, ETL processes, data preparation workflows, and related technical solutions, to meet agreed requirements and using current tools, e.g. Oracle PL/SQL, Microsoft SSIS, but also importantly through developing knowledge of tools new to LSE (Salesforce, Mulesoft etc.) This will involve an environment comprising multiple and varied database technologies, including Cloud services. Work with the Data Analyst, Data Architect, and system owners to identify issues with data quality, and contribute to the development of data and integration platforms for an API/Middleware approach to data management. Work closely with the Technology Operations and Cyber Security teams to ensure that data is accessed and processed securely and in accordance with LSE policies, and in a manner that does not have a negative impact on the performance or integrity of the School's infrastructure and systems. Candidates should have: Strong SQL and database development experience, including writing, optimising, and maintaining complex queries, scripts, and stored procedures across multiple database platforms (e.g. Oracle, SQL Server). Demonstrable experience of data integration and API development, including ETL processes, RESTful services, common data formats (e.g. XML), batch processing, and asynchronous messaging. Strong understanding of enterprise integration patterns, API led design principles, data quality, and information governance. We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities. For further information about the post, please see the job description and the person specification. The closing date for receipt of applications is 05 August 2026 (23.59 UK time). Regrettably, we are unable to accept any late applications.

Job Description Job Purpose ICE Data Services, a subsidiary of Intercontinental Exchange (ICE), offers an exciting opportunity for a Desktop Specialist to join a high-performing team focused on delivering technical product expertise, supporting client adoption, and driving revenue growth across the Energy and Commodities markets. This role plays a key part in supporting and expanding the ICE Connect product suite, acting as a technical subject-matter expert who helps clients and prospects understand how ICE technology enhances trading workflows across front, middle, and back-office functions. The ICE Connect suite includes ICE Chat, QuoteBoard, ICE Options Analytics, WebICE, ICE Mobile, and the ICE Connect Desktop. The successful candidate will be a self-motivated, client-facing professional with strong technical aptitude, a solid understanding of market data and trading environments, and a desire to develop deep product and market expertise. You will thrive in a dynamic, fast-paced environment that blends technical problem-solving with client engagement, and you will contribute both individually and as part of a collaborative team. Responsibilities Develop deep product, technical, and market expertise across commodities and energy markets to effectively demonstrate, configure, and position ICE Desktop & Web Platforms to clients Provide technical subject-matter expertise to clients and internal stakeholders, including platform configuration, workflow design, troubleshooting, and integration support Support the growth and adoption of the ICE Desktop & Web Platforms suite (including ICE Chat, ICE Connect Desktop, QuoteBoard, WebICE, ICE Options Analytics, and ICE Mobile) across an assigned territory and/or client base Design and demonstrate technical workflows and integrations across the desktop product suite - leveraging APIs, data integrations, and client systems - to deliver measurable value within trading, analytics, and risk environments Build and maintain strong client relationships through regular engagement, including training sessions, on-site floor walks, and virtual meetings Support the development and rollout of new product initiatives, acting as a subject matter expert and key point of contact for priority markets and products. Investigate and resolve client-facing technical issues across the desktop platforms, partnering closely with Sales, Product, and cross-functional teams across the enterprise to drive timely root-cause resolution Collaborate closely with Sales teams on pre- and post-sales activities to support revenue generation and client retention Identify and generate new business opportunities through proactive client engagement and daily activity Lead and support client onboarding, deployments, and user setup processes Act as a liaison between clients, Sales, and Product Management, sharing market feedback, competitive insights, and product enhancement requests Build bespoke client solutions and workflow enhancements using Excel, Python, APIs, and emerging AI-enabled tooling to streamline trader and analyst workflows Continuously build expertise in the commodities and energy markets - including the products traded on ICE and underlying market structure - to position ICE solutions credibly within client workflows Knowledge & Experience Bachelor's degree or equivalent professional experience Strong communication and interpersonal skills, with the ability to engage effectively across technical and commercial audiences Good understanding of trading environments, market data, and associated technologies, with an interest in commodities and energy markets Proficiency in Microsoft Office, including Outlook and Excel Familiarity with Salesforce, instant messaging platforms, and desktop trading / market data systems Highly organised, proactive, and able to manage multiple priorities in a fast-paced environment Strong technical aptitude and intellectual curiosity, with the ability to learn complex products, workflows, and APIs quickly and translate them into client value Demonstrated ability to learn new markets - particularly commodities and energy - and translate market context into meaningful client conversations Preferred Knowledge & Experience Knowledge of capital markets, with emphasis on commodities, energy, and exchange-traded and/or OTC derivatives Exposure to the trade lifecycle across front-to-back office processes Strong Excel capability, including advanced functions, VBA, or automation Experience with Python and/or API integrations for workflow automation, data analysis, and client solution-building Familiarity with AI and machine-learning concepts and their application to trading workflows, market data analysis, and productivity tooling Familiarity with cloud-delivered platforms and modern web-based trading and data applications Working understanding of enterprise connectivity concepts relevant to desktop and market-data deployments (e.g., firewalls, proxies, latency, and entitlements) Candidate Profile Self-driven, results-oriented, and motivated by achieving targets and delivering technical excellence to clients Comfortable operating in a client-facing, commercially focused role Able to balance technical detail with clear, value-driven communication Team-oriented, with a collaborative mindset and willingness to contribute to broader success

Compensation Range: £75,000 to £100,000 Compensation Disclaimer: The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives. Who we need We are hiring a Director, Enterprise Applications to lead the strategy, operational maturity, and evolution of Altus Group's enterprise applications landscape. Reporting to the VP, IT Service & Operations, you will oversee critical business platforms including Salesforce, Workday, and other enterprise applications that underpin commercial operations, customer lifecycle management, Finance, HR, and service delivery across the business. You will bring the leadership presence and strategic mindset to partner with senior stakeholders, establish structure and prioritization across competing business demands, and help modernize how enterprise applications are managed and leveraged across Altus Group. This is a UK-based role with flexibility to work remotely, alongside occasional travel for in person collaboration, including time at our Manchester office as required. What's in it for you Influence and impact. This is an opportunity to shape how enterprise applications support and enable business outcomes across a global organization. You will play a key role in transforming how platforms like Salesforce and Workday are governed, prioritized, and leveraged across the business, bringing structure, operational maturity, and strategic direction to a function that is continuing to evolve. Leadership and transformation. You will inherit a multidisciplinary team and have the opportunity to influence its future structure, operating model, and ways of working. From delivery governance and stakeholder alignment to process maturity and roadmap planning, you will help build the foundations for a more connected, scalable, and business aligned enterprise applications function. Exposure to innovation and AI adoption. Altus Group is undergoing significant technology transformation, including rapid adoption of AI capabilities across its enterprise applications landscape. You will work at the forefront of that evolution, helping identify opportunities to modernize processes, improve operational effectiveness, and drive greater business value through emerging technologies and smarter ways of working. As our new Director, Enterprise Applications, you will: Lead the enterprise applications function. Oversee the strategy, operational performance, and evolution of critical business platforms including Salesforce, Workday, and other enterprise applications that support commercial operations, Finance, HR, and service delivery across the organization. Partner across the business. Work closely with senior stakeholders across Sales, Marketing, Finance, HR, and Technology to understand business priorities, improve operational processes, and ensure enterprise applications are aligned to broader organizational goals and measurable business outcomes. Drive roadmap planning and operational governance. Establish stronger structure, prioritization, and delivery governance across the enterprise applications landscape, balancing strategic transformation initiatives with day to day operational demands and platform stability. Lead and evolve a multidisciplinary team. Provide leadership, direction, and support to a team of business analysts, developers, and application specialists while shaping the future operating model, team structure, and ways of working as the function continues to mature. Strengthen delivery and decision making processes. Introduce scalable processes, governance standards, and operational discipline across enterprise applications, ensuring work is effectively prioritized, risks are proactively managed, and stakeholders remain informed and aligned. Support technology modernization and AI adoption. Help identify opportunities to modernize workflows, improve operational effectiveness, and leverage emerging technologies, including AI capabilities, across the enterprise applications ecosystem. Collaborate across architecture and technology teams. Work closely with enterprise architecture, infrastructure, security, and delivery teams to ensure enterprise applications align with broader technology standards, integration strategies, and long term business objectives. Act as a strategic and visible leader. Bring clarity, accountability, and forward thinking leadership to a critical and evolving area of the business, helping Altus Group continue to strengthen how technology supports operational excellence and growth. You bring: The enterprise applications leadership experience. Led enterprise applications, business systems, CRM, or technology functions within a complex organization and oversee platforms that support critical operational and commercial business processes. Understand how enterprise applications connect to broader business outcomes and can balance strategic planning with operational execution. The Salesforce expertise and broader platform mindset. Strong Salesforce knowledge and understanding of platform governance, delivery, integrations, and operational best practices. Exposure to Workday, enterprise business systems, or other large scale enterprise applications is highly valued. Ability to think beyond a single platform and lead interconnected systems within a broader enterprise environment. The stakeholder management and communication skills. Comfortable operating in highly collaborative environments and partnering with senior leaders across Technology, Sales, Marketing, Finance, and HR. Translate technical concepts into practical business language, navigate competing priorities, and build credibility across both technical and non technical audiences. The operational and governance mindset. Experience introducing structure, prioritization, delivery governance, and scalable operational processes within evolving technology environments. Understand how to balance strategic transformation initiatives with day to day operational demands while maintaining accountability and delivery focus. The people leadership capabilities. Experienced in leading multidisciplinary teams and creating environments built on accountability, collaboration, and continuous improvement. Coach, mentor, and guide teams through change while shaping operating models and future team structures. The adaptability and forward thinking approach. Energized by transformation and comfortable operating in environments experiencing significant growth and change. Curious about emerging technologies, including AI capabilities, and excited to modernize workflows, improve efficiency, and evolve how enterprise applications support the business. The delivery focus and business acumen. Owns projects, drives clarity, and follows through. Can assess risk, prioritize effectively, and make informed decisions while balancing operational realities and long term business goals. Apply now If you're excited about this role but your experience aligns differently with every requirement, we encourage you to apply. While specific qualifications may be strictly required, others can be based on various experiences, backgrounds, and knowledge. We can't promise an interview, but we will consider your whole application. What you can expect from our interview process: A virtual interview with a Talent Advisor to discuss your interest in joining the company and in the role. The conversation will be recorded using BrightHire, an AI powered video interview tool. More details will be shared when you are invited to interview. A virtual interview with the VP, IT Service & Operations and the Enterprise Architect focused on your experience leading enterprise applications functions, managing complex stakeholder environments, driving operational governance, and supporting business transformation through enterprise technology platforms including Salesforce and Workday. The final interview with the VP, IT Service & Operations focused on leadership approach, organizational change, operational maturity, and your ability to bring structure, prioritization, and strategic direction to a rapidly evolving enterprise applications environment. Unlock your Altus Experience! If you're looking to advance your career in an industry that is transitioning for greatness, there's no better place than Altus Group. Our high trust, high performance culture prioritizes progressive programs that empower you to deliver your greatest performance while promoting collective success where everyone is recognized and connected. We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry. What Altus Group offers: Rewarding performance: competitive compensation, incentive and bonus plans, and a total rewards package prioritizing mental, physical, and financial well being. Growth and development: we invest in your professional learning. Our Altus Intelligence Academy offers over 150,000 hours of learning content. Flexible work model: . click apply for full job details

Compensation Range: £110,000 Compensation Disclaimer: The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives. Who we need We are hiring a Director of Enterprise Business Applications to lead the strategy, operational maturity, and evolution of Altus Group's enterprise applications landscape. Reporting to the VP, IT Service & Operations, you will oversee critical business platforms including Salesforce, Workday, and other enterprise applications that underpin commercial operations, customer lifecycle management, Finance, HR, and service delivery across the business. You will bring the leadership presence and strategic mindset to partner with senior stakeholders, establish structure and prioritization across competing business demands, and help modernize how enterprise applications are managed and leveraged across Altus Group. This is a UK-based role with flexibility to work remotely, alongside occasional travel for in-person collaboration, including time at our Manchester office as required. What's in it for you Influence and impact. This is an opportunity to shape how enterprise applications support and enable business outcomes across a global organization. You will play a key role in transforming how platforms like Salesforce and Workday are governed, prioritized, and leveraged across the business, bringing structure, operational maturity, and strategic direction to a function that is continuing to evolve. Leadership and transformation. You will inherit a multidisciplinary team and have the opportunity to influence its future structure, operating model, and ways of working. From delivery governance and stakeholder alignment to process maturity and roadmap planning, you will help build the foundations for a more connected, scalable, and business-aligned enterprise applications function. Exposure to innovation and AI adoption. Altus Group is undergoing significant technology transformation, including rapid adoption of AI capabilities across its enterprise applications landscape. You will work at the forefront of that evolution, helping identify opportunities to modernize processes, improve operational effectiveness, and drive greater business value through emerging technologies and smarter ways of working. As our new Director of Enterprise Business Applications, you will: Lead the enterprise applications function. You will oversee the strategy, operational performance, and evolution of critical business platforms including Salesforce, Workday, and other enterprise applications that support commercial operations, Finance, HR, and service delivery across the organization. Partner across the business. You will work closely with senior stakeholders across Sales, Marketing, Finance, HR, and Technology to understand business priorities, improve operational processes, and ensure enterprise applications are aligned to broader organizational goals and measurable business outcomes. Drive roadmap planning and operational governance. You will establish stronger structure, prioritization, and delivery governance across the enterprise applications landscape, balancing strategic transformation initiatives with day-to-day operational demands and platform stability. Lead and evolve a multidisciplinary team. You will provide leadership, direction, and support to a team of business analysts, developers, and application specialists while helping shape the future operating model, team structure, and ways of working as the function continues to mature. Strengthen delivery and decision-making processes. You will introduce scalable processes, governance standards, and operational discipline across enterprise applications, ensuring work is effectively prioritized, risks are proactively managed, and stakeholders remain informed and aligned. Support technology modernization and AI adoption. You will help identify opportunities to modernize workflows, improve operational effectiveness, and leverage emerging technologies, including AI capabilities, across the enterprise applications ecosystem. Collaborate across architecture and technology teams. You will work closely with enterprise architecture, infrastructure, security, and delivery teams to ensure enterprise applications align with broader technology standards, integration strategies, and long-term business objectives. Act as a strategic and visible leader. You will bring clarity, accountability, and forward-thinking leadership to a critical and evolving area of the business, helping Altus Group continue to strengthen how technology supports operational excellence and growth. You bring: The enterprise applications leadership experience. You have led enterprise applications, business systems, CRM, or technology functions within a complex organization and bring experience overseeing platforms that support critical operational and commercial business processes. You understand how enterprise applications connect to broader business outcomes and can balance strategic planning with operational execution. The Salesforce expertise and broader platform mindset. You bring strong Salesforce knowledge and understand platform governance, delivery, integrations, and operational best practices. Exposure to Workday, enterprise business systems, or other large-scale enterprise applications is highly valued. More importantly, you bring the ability to think beyond a single platform and lead interconnected systems within a broader enterprise environment. The stakeholder management and communication skills. You are comfortable operating in highly collaborative environments and partnering with senior leaders across Technology, Sales, Marketing, Finance, and HR. You can translate technical concepts into practical business language, navigate competing priorities, and build credibility across both technical and non-technical audiences. The operational and governance mindset. You have experience introducing structure, prioritization, delivery governance, and scalable operational processes within evolving technology environments. You understand how to balance strategic transformation initiatives with day-to-day operational demands while maintaining accountability and delivery focus. The people leadership capabilities. You have experience leading multidisciplinary teams and creating environments built on accountability, collaboration, and continuous improvement. You can coach, mentor, and guide teams through change while helping shape operating models and future team structures. The adaptability and forward-thinking approach. You are energized by transformation and comfortable operating in environments experiencing significant growth and change. You are curious about emerging technologies, including AI capabilities, and excited by the opportunity to modernize workflows, improve efficiency, and evolve how enterprise applications support the business. The delivery focus and business acumen. You are someone who takes ownership, drives clarity, and follows through. You can assess risk, prioritize effectively, and make informed decisions while keeping both operational realities and long-term business goals in mind. Apply now If you're excited about this role but your experience aligns differently with every requirement, we encourage you to apply. While specific qualifications may be strictly required, others can be based on various experiences, backgrounds, and knowledge. We can't promise an interview, but we will consider your whole application. What you can expect from our interview process: A virtual interview with a Talent Advisor to discuss your interest in joining the company and in the role. The conversation will be recorded using Bright Hire, an AI-powered video interview tool. More details will be shared when you are invited to interview. A virtual interview with the VP, IT Service & Operations and the Enterprise Architect focused on your experience leading enterprise applications functions, managing complex stakeholder environments, driving operational governance, and supporting business transformation through enterprise technology platforms including Salesforce and Workday. The final interview with the VP, IT Service & Operations focused on leadership approach, organizational change, operational maturity, and your ability to bring structure, prioritization, and strategic direction to a rapidly evolving enterprise applications environment. Unlock your Altus Experience! If you're looking to advance your career in in an industry that is transitioning for greatness, there's no better place than Altus Group. Our high trust, high performance culture prioritizes progressive programs that empower you to deliver your greatest performance while promoting collective success where everyone is recognized and connected. We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry. What Altus Group offers: Rewarding performance: competitive compensation, incentive and bonus plans . click apply for full job details

As a Service Desk Analyst, you will also support other team members in training, reviewing technical bulletins and collaboration. You will perform a critical function within the network repair process and can ultimately impact the client's ability to meet network availability and time-to-repair commitments made to the customers. Company Profile: Our client is based in London, England and they provide high-end optical fiber networking fully managed solutions to businesses requiring fast and reliable connectivity. Their services range from network & cloud connectivity, and hosting through to systems integration and fully managed environments. You will have the opportunity to work on exciting and innovative projects and at the same time maintain a work-life balance lifestyle. If you are searching for something amazing that you can be an integral part of, this could be the perfect career move for you. Duties and Responsibilities: Customer Trouble management: Accept customer phone calls/emails for circuit troubles, isolate fault location, and notify about repair progress as required. Inquire from diverse vendors and provide regular updates to the customer on circuit status. Equipment monitoring: Check live service status and able to retrieve historical events Workload Management: Ensure all appropriate /tickets are being captured. Actively monitor open issues till remediated. Responsible for alarm response and trouble ticket assignment, resolving open trouble tickets, pursuing resolution to closure on all open tickets Technical Escalation: Responsible for supporting and escalating to next level of technical support as necessary Proactive and Preventive Maintenance: Proactively seeking and identifying potential network problems/trends and addressing these issues before becoming service affecting events Professionally manage difficult and/or emotional customer situations Respond promptly to customer needs Solicit customer feedback to continually improve service Produce reports and documentation to highlight service incidents A minimum of 2-3 years' experience being a Service Desk Analyst Bachelor's Degree or relevant experience Willing to learn about fiber optic technologies Basic networking experience Demonstrable ability to think around issues and look at the wider picture to provide solutions through a variety of problem-solving techniques Drive, self-motivation, and ability to work under own initiative Experience of working accurately and confidently with service desk tools Experience in delivering a high level of customer service. Experience in handling customer escalation and high-priority support issues Demonstrates strong analytical skills Proven ability to work efficiently in a high-pressure environment Excellent written and verbal communication skills in English to effectively collaborate with foreign counterparts Prefers someone with experience doing a networking function, someone with broad understanding IP services. Advantageous skills or nice-to-haves: CCNA and ITIL Certifications HubSpot and/or similar tools experience Salesforce experience Experience in any ticketing tools, monitoring tools and data centre

Added - 07/10/26 ServiceNow ITSM Support Specialist - Onsite working Battersea, London, UK ServiceNow Battersea , Greater London Permanent Related ServiceNow Jobs ServiceNow Engagement Manager with HRSD offboarding and APO - Remote working USA or Canada Alpharetta ServiceNow ITOM / CMDB / CSDM Architect / Practice Lead - Remote working USA or Canada ServiceNow ITOM / CMDB Technical Lead - Onsite working UK ServiceNow ITOM / CSDM / CMDB Technical Consultant - Hybrid working Milpitas, California, USA ServiceNow CSM / TSM/TPSM Lead Business Process Consultant - Telecommunications - Remote USA View all jobs in this category Our client is a leading organisation within the ServiceNow ecosystem whohas an immediate requirementfor a permanent ServiceNow ITSM Support Specialist for an onsite working role Battersea, London, UK. Applicants need to possess the following skills : ServiceNow - 5years+ ITSM ServiceNow Support - DO NOT APPLY IF YOU HAVE NOT HAD EXPERIENCE OF PROVIDING SERVICENOW SUPPORT. Excellent communication and/or consultancy skills The role will involvetechnical support, troubleshooting hardware and software issues, ITSM incident management, macOS and iOS environments, documentation, gathering business requirements,development,CSM, support and implementation. Salary - £60-65k + Benefits Platform 6 Ltd is an international leader in Cloud and Technology Talent who specialise in Data Transformation, AI and ServiceNowrecruitment within North America, Europe and the UK. We provide Salesforce, Data Transformation, AI and ServiceNowrecruitment services to a wide variety of companies from Consultancies to partners to end users on a permanent, contract and contract to hire basis, working across numerous Salesforce roles such as an Administrator, Developer, Consultant, Integration expert, Implementation specialist, Business Analyst, Project Manager, Program Manager, Tester, Architect, CRM Manager/Director, Trainer/Instructor, Sales, Marketing Automation expert, Technical Lead and many more. INDHP

Propel (TSX: PRL) is the fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions. Through its AI-driven platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. Our revolutionary fintech platform has already helped consumers access over one million loans and lines of credit and over one billion dollars in credit. To build a new world of opportunity we bring together the brightest talent to help us build opportunities. We are entrepreneurs and believe in measuring success through results and growing within; talent and hard work never goes unnoticed. At Propel, we are here to change the way employees, customers and shareholders succeed together. We are a team of passionate entrepreneurs, who foster curiosity and growth in our employees. Our culture is why we have been so successful and why our employees choose Propel to build their careers. Join us as we change the way employees, customers and shareholders succeed together. The Role: The Salesforce Developer is responsible for the hands-on design, development, and delivery of high-quality solutions across Propel Holdings UK's Salesforce platform. Working under the guidance of the Lead Salesforce Developer, the role exists to translate business requirements into clean, scalable, and well-documented code, contributing meaningfully to the team's output while continuing to grow in technical depth and independence. This is a development role with real ownership. The Salesforce Developer is expected to work autonomously on assigned tasks, uphold coding standards, support testing and deployment activities, and collaborate closely with the whole delivery team to ensure solutions are fit for purpose in a regulated financial environment. In short, the Salesforce Developer is a capable and motivated practitioner who delivers quality work, asks the right questions, and is actively developing towards senior-level expertise. Key Responsibilities: Solution Development: Design and develop custom Salesforce solutions using Apex, Lightning Web Components (LWC), and declarative tools including Flows, validation rules, and custom objects, working to standards set by the Lead Developer. Integration & API Work: Build and maintain integrations between Salesforce and third-party systems using REST/SOAP APIs and Platform Events, with support from the Lead Developer for more complex integration patterns. Code Quality: Write clean, well-tested, and well-documented code, maintaining strong test coverage and adhering to development best practices across all deliverables. Deployment & Version Control: Support CI/CD processes and deployment activities using GitHub and Gearset, following established release management procedures. Troubleshooting & Support: Investigate and resolve bugs, technical issues, and performance problems in a timely manner, escalating appropriately where needed. Collaboration & Communication: Work closely with the Salesforce Administrator/Business Analyst and Lead Developer to understand requirements, ask the right questions, and propose practical technical approaches. Continuous Improvement: Contribute to the improvement of the codebase and platform over time, flagging technical debt and suggesting enhancements that improve maintainability, performance, or user experience. Cross-Functional Support: Support QA and UAT activities by working alongside the quality assurance team to resolve defects and validate solutions ahead of release. Documentation: Maintain technical documentation for your work and contribute to shared knowledge resources within the team. Skills and Attributes required: 2-4 years of hands-on Salesforce development experience, with solid proficiency in Apex, LWC, and declarative development tools. Good working knowledge of Salesforce platform architecture, object model, security model, and governor limits. Experience building or maintaining Salesforce automations including Flows, Process Builder, and validation rules. Familiarity with REST or SOAP API integrations and an understanding of how Salesforce connects with external systems. Experience working with source control tools, preferably GitHub, and an understanding of CI/CD principles. Comfortable working within Agile delivery teams, contributing to sprint planning, stand-ups, and retrospectives. Strong attention to detail, a commitment to writing testable and well-documented code, and a genuine passion for continuous learning. Good communication skills, with the ability to work effectively alongside both technical and non-technical colleagues. Salesforce Platform Developer I certification, or actively working towards it. Salesforce Platform Developer II certification or other Salesforce certifications. Experience with Experience Cloud or developing customer-facing Salesforce portals. Exposure to Mulesoft or other middleware and integration platforms. Experience working in financial services, fintech, or other regulated industries. Familiarity with Gearset or similar deployment tooling for Salesforce.

Job Description We are seeking a Cyber Security Analyst - Cloud Security Specialist to help protect Heathrow's cloud infrastructure, applications, and services. They will work as part of the Cyber Security Solutions Team ensuring security is integrated into the design, deployment, and operations of cloud-based systems. This role will involve identifying and mitigating cloud-related security risks, ensuring compliance with industry standards, and driving continuous improvement in cloud security practices. They will help ensure that the organisation's cloud environments are designed, managed, and configured according to the highest Cyber Security principles and that Cloud environments are configured to comply with industry good practice, standards and regulatory requirements. The individual will work closely with cloud specialists across the organisation to provide technical expertise, validate cloud security configurations, and support the overall Cyber Security posture. Your role will involve Cloud Security Strategy and Design: Help develop and implement cloud security frameworks, ensuring that security best practices are integrated into all aspects of cloud infrastructure and services. Cloud Security Operations: Ensure appropriate monitoring, detection, and response to security threats and vulnerabilities within cloud environments is embedded from the outset. Conduct risk assessments and security audits to identify areas of improvement and ensure compliance with regulatory requirements. Incident Response & Forensics: Support incident response efforts in cloud environments, including identifying and investigating security incidents and breaches. Provide technical input and support to root cause analysis and recommend corrective actions. Automation & Optimisation: Automate security controls, monitoring, and response processes to improve operational efficiency and reduce risk in cloud environments. Collaboration & Communication: Work closely with development teams, DevOps, and other stakeholders to implement security controls in cloud infrastructure. Provide clear and concise communication to both technical and non-technical stakeholders regarding security risks, incidents, and resolutions. Compliance & Governance: Ensure adherence to regulatory requirements and industry standards within cloud environments. Assist with audits and ensure security governance is in place. Continuous Improvement: Stay up-to-date with emerging cloud security trends and vulnerabilities. Continuously evaluate and enhance security practices to keep up with evolving cloud technologies and threats. These skills are essential Strong experience of hands-on technical experience in Cloud security engineering, with a proven track record of securing cloud environments. Solid experience with cloud architecture, security protocols, and secure cloud configurations. Proven track record of providing Cyber Security guidance on cloud application design, implementation, and ongoing management. Experience in ensuring compliance with industry standards and regulations related to cloud security (e.g., NIST, ISO 27001, PCI-DSS, GDPR). Experience working with cross-functional teams and collaborating with development engineers, Cyber Security specialists, and other internal stakeholders to ensure cloud security. Deep knowledge of cloud platforms and services (Azure, Google Cloud). Experience of security Cloud platforms including Salesforce. Expertise in cloud security tools and technologies (e.g., Shield, Azure Security, SCCP, Wiz, Guard). Strong understanding of web application and cloud firewalls, encryption, identity and API security. Experience with automation tools (e.g., Terraform, Ansible, CloudFormation) for securing cloud infrastructure. Ideally, you'll have Experience with network security in cloud environments (e.g., AWS, Azure) and hybrid network configurations. Experience with DevSecOps practices, secure coding, and cloud-native application security. Familiarity with containerisation technologies (e.g., Docker, Kubernetes) and their security implications.

Job Description We are seeking a Cyber Security Analyst - Cloud Security Specialist to help protect Heathrow's cloud infrastructure, applications, and services. They will work as part of the Cyber Security Solutions Team ensuring security is integrated into the design, deployment, and operations of cloud-based systems. This role will involve identifying and mitigating cloud-related security risks, ensuring compliance with industry standards, and driving continuous improvement in cloud security practices. They will help ensure that the organisation's cloud environments are designed, managed, and configured according to the highest Cyber Security principles and that Cloud environments are configured to comply with industry good practice, standards and regulatory requirements. The individual will work closely with cloud specialists across the organisation to provide technical expertise, validate cloud security configurations, and support the overall Cyber Security posture. Your role will involve Cloud Security Strategy and Design: Help develop and implement cloud security frameworks, ensuring that security best practices are integrated into all aspects of cloud infrastructure and services. Cloud Security Operations: Ensure appropriate monitoring, detection, and response to security threats and vulnerabilities within cloud environments is embedded from the outset. Conduct risk assessments and security audits to identify areas of improvement and ensure compliance with regulatory requirements. Incident Response & Forensics: Support incident response efforts in cloud environments, including identifying and investigating security incidents and breaches. Provide technical input and support to root cause analysis and recommend corrective actions. Automation & Optimisation: Automate security controls, monitoring, and response processes to improve operational efficiency and reduce risk in cloud environments. Collaboration & Communication: Work closely with development teams, DevOps, and other stakeholders to implement security controls in cloud infrastructure. Provide clear and concise communication to both technical and non-technical stakeholders regarding security risks, incidents, and resolutions. Compliance & Governance: Ensure adherence to regulatory requirements and industry standards within cloud environments. Assist with audits and ensure security governance is in place. Continuous Improvement: Stay up-to-date with emerging cloud security trends and vulnerabilities. Continuously evaluate and enhance security practices to keep up with evolving cloud technologies and threats. These skills are essential Strong experience of hands-on technical experience in Cloud security engineering, with a proven track record of securing cloud environments. Solid experience with cloud architecture, security protocols, and secure cloud configurations. Proven track record of providing Cyber Security guidance on cloud application design, implementation, and ongoing management. Experience in ensuring compliance with industry standards and regulations related to cloud security (e.g., NIST, ISO 27001, PCI-DSS, GDPR). Experience working with cross-functional teams and collaborating with development engineers, Cyber Security specialists, and other internal stakeholders to ensure cloud security. Deep knowledge of cloud platforms and services (Azure, Google Cloud). Experience of security Cloud platforms including Salesforce. Expertise in cloud security tools and technologies (e.g., Shield, Azure Security, SCCP, Wiz, Guard). Strong understanding of web application and cloud firewalls, encryption, identity and API security. Experience with automation tools (e.g., Terraform, Ansible, CloudFormation) for securing cloud infrastructure. Ideally, you'll have Experience with network security in cloud environments (e.g., AWS, Azure) and hybrid network configurations. Experience with DevSecOps practices, secure coding, and cloud-native application security. Familiarity with containerisation technologies (e.g., Docker, Kubernetes) and their security implications.

Job Title: AI Technical Lead - IT Location: SPAIN / UK - Harrogate / Remote WHO WE ARE Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions delivered on Salesforce's leading cloud platform, provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in Austin Texas, with offices around the world, Certinia is backed by Haveli Investments, General Atlantic and Salesforce Ventures. For more information, visit . THE ROLE Reporting to the Senior Director, Global IT, you are the AI technical lead within the IT Team for Certinia's internal AI transformation. You will work hand-in-hand with an AI Business Analyst to identify high-impact enterprise processes and automate them using robust AI technologies. This is an execution-focused role: you will utilise existing, best-in-class AI tools to build scalable solutions that drive organisational acceleration and measurable ROI. WHAT YOU WILL DO IN THIS ROLE Lead Technical Execution: Act as the primary builder for Certinia's internal AI transformation. Turn high-level process goals into functioning, automated realities. Work Autonomously: Operate with a high degree of independence. You are responsible for taking a concept from the requirements phase through to a live, measurable result with minimal supervision. Drive Process Transformation: Execute top-down process improvements by integrating AI into enterprise-grade workflows to accelerate organisational adoption. Partner with the AI Business Analyst: Work hand-in-hand with the Analyst to validate technical feasibility and deploy solutions that meet the ROI and TTV objectives. Utilise Existing AI Technology: Hands-on configuration and deployment of established AI tools (e.g., Salesforce, Gemini, GCP, Claude, AWS) to solve immediate business challenges. Accelerate Time-to-Value (TTV): Focus on rapid implementation and scaling of solutions. Move quickly from identification to a live, production-ready state. Build Robust Automations: Ensure all AI-driven processes are backed by enterprise-grade technology, robust data pipelines, and reliable API integrations. Report on Service Health: Provide the Senior Director, Global IT with data-driven insights into the performance, health, and ROI of deployed AI services. Maximise Investment: Identify and unlock underutilised AI capabilities within the current technology stack to eliminate manual overhead and operational friction. Adopt AI Guardrails: Collaborate with the Security team to ensure all internal AI implementations remain compliant with InfoSec pillars and data privacy standards. WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE Execution Experience: 8+ years in IT or Software Engineering, with at least 3 years in a technical lead role delivering enterprise-grade process automation. AI Implementation Track Record: Proven experience utilising existing AI/ML technologies to transform business processes and mitigate LLM-specific risks (e.g., prompt injection and data leakage). Leadership Interfacing: Demonstrated experience engaging with Senior Leadership for requirements gathering and delivering high-impact technical demonstrations. Process Transformation Mindset: Deep understanding of enterprise-grade business processes and how to apply AI to accelerate ROI and shorten Time-to-Value (TTV). Framework Awareness: Familiarity with SOC 2 and ISO 27001 standards, with a focus on ensuring AI implementations align with ISO 42001 (AI Management System) readiness. Hands-on Cloud Expertise: Direct experience implementing and securing solutions within major cloud and SaaS environments, specifically AWS, GCP and Salesforce. Robust Engineering Standards: Proficient in building reliable data pipelines and API integrations that ensure AI outputs are accurate and enterprise-ready. Composure Under Pressure: Proven ability to lead technical deployments through high-pressure phases, such as rapid scale-ups or critical process migrations, with clarity. Cross-Functional Partnership: Strong ability to work in a "pod" structure with an AI Business Analyst, providing the technical "how" to meet high-level business "whats.". Technical Storytelling: Strong ability to translate technical AI constraints and successes into clear business language. Problem Solving: Proficient in analysing legacy process bottlenecks and solving them using industry-best AI practices and existing technology stacks. WHAT ELSE WOULD BE GREAT AI Tooling: Experience with AI orchestration layers. Prompt Engineering: Skill in refining LLM outputs for high-accuracy enterprise tasks. Agile Delivery: Experience in "Sprint" environments where speed and ROI are the primary measures of success.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here ambition meets action. Tech meets trust. And innovation isn,t a buzzword - it's a way of life. The world of work as we know it is changing and we re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Community Practice Leaders scale technical sales expertise across the organization, enabling a unified, high-impact Go-To-Market (GTM) approach. Our Community Practice Leaders build, nurture, and grow professional networks across Informatica and key strategic partners, aligning them with priority cloud and data use cases. Operating from our London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK /Ireland and broader European markets. At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward. We are united by a shared passion for using data to achieve the extraordinary for each other, our customers, and the world. We seek innovative, autonomous thinkers who believe in the power of data to drive meaningful change. Role and Responsibilities Advance Regional & Global CoP Goals: Drive the strategic objectives of the Informatica Community Practice (CoP) organization to support local technical sales and account teams, facilitating timely communications and community activities across regions. Support Strategic Commercial Opportunities: Accelerate complex sales pursuits by creating reusable enterprise assets, coaching field resources, and engaging directly as a trusted advisor with Dutch and European enterprise customers. Master GTM Execution: Maintain a deep understanding of GTM messaging, localized market drivers, and regional enablement strategies to enhance the impact of the CoP on overall business growth. Foster Cross-Functional Alliances: Establish and maintain robust partnerships across regional Sales, Marketing, and Product teams, ensuring regular communication and clear project accountability. Drive Platform Engagement: Oversee the development of digital enablement pages (including Seismic) and interactive community initiatives to expand active participation. Champion the CoP Mission: Promote the value proposition of the Community of Practice both internally and externally within the local tech ecosystem. Collaborate Globally: Partner with the broader Industry Advisor team and international technical sales leaders to deploy deep architectural and business-value expertise. Technology You'll Use Informatica Intelligent Data Management Cloud (IDMC): Including related services (AI/Agentforce, Data Integration, Access Management, Marketplace, Data Governance & Catalog, Master Data Management, etc.). Sales Enablement Platforms: Including Seismic, Slack, and Salesforce CRM. Modern Enterprise Tech: Enterprise SaaS, Middleware (PaaS), MuleSoft integration architecture, and IaaS technologies. Qualifications You'll Need to Be Successful Leadership Experience: 5+ years of director-level or senior strategic experience within enterprise software companies, successfully managing multiple complex workstreams and deadlines in a consultative sales context. Data Governance: Including data quality, data profiling, classficiations, catalog, data privacy / protection. Hands on experience highly preferred. Communication Excellence: Demonstrated ability to articulate highly complex technical concepts and data architectures to both technical and non-technical audiences, both verbally and in writing. Stakeholder Engagement: Proven experience conducting stakeholder interviews and building trusted relationships between customers, prospects, industry analysts, sales leaders, and R&D. Project Management: Strong experience managing initiatives across geographically dispersed, multicultural teams. Data Management Expertise: Deep knowledge of enterprise data management, cloud strategies, SaaS, middleware (PaaS), or business analytics. Ecosystem Familiarity: Prior knowledge of Informatica technologies, alongside a strong understanding of Salesforce platforms and MuleSoft architectures, is highly preferred. GTM & Value Selling DNA: A thorough understanding of enterprise software sales cycles, value-realization frameworks, and GTM processes. Language Skills: Professional fluency in English is mandatory. Professional proficiency in Dutch is highly preferred to effectively partner with local enterprise clients and stakeholders in the Netherlands. Mobility: Willingness to travel up to 25%, primarily focused on regional customer engagement with occasional global travel. Education & Competency Degree or equivalent practical experience. We value diverse backgrounds and evaluate candidates based on core competencies (including workplace experience, military service, volunteer roles, or extracurricular leadership). Unleash Your Potential When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We r Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you re come to the right place.

Specialist Solution Engineer 9 - InformaticaApplyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR351442 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Community Practice Leaders scale technical sales expertise across the organization, enabling a unified, high-impact Go-To-Market (GTM) approach. Our Community Practice Leaders build, nurture, and grow professional networks across Informatica and key strategic partners, aligning them with priority cloud and data use cases. Operating from our London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK /Ireland and broader European markets. At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward. We are united by a shared passion for using data to achieve the extraordinary for each other, our customers, and the world. We seek innovative, autonomous thinkers who believe in the power of data to drive meaningful change. Role and Responsibilities Advance Regional & Global CoP Goals: Drive the strategic objectives of the Informatica Community Practice (CoP) organization to support local technical sales and account teams, facilitating timely communications and community activities across regions. Support Strategic Commercial Opportunities: Accelerate complex sales pursuits by creating reusable enterprise assets, coaching field resources, and engaging directly as a trusted advisor with Dutch and European enterprise customers. Master GTM Execution: Maintain a deep understanding of GTM messaging, localized market drivers, and regional enablement strategies to enhance the impact of the CoP on overall business growth. Foster Cross-Functional Alliances: Establish and maintain robust partnerships across regional Sales, Marketing, and Product teams, ensuring regular communication and clear project accountability. Drive Platform Engagement: Oversee the development of digital enablement pages (including Seismic) and interactive community initiatives to expand active participation. Champion the CoP Mission: Promote the value proposition of the Community of Practice both internally and externally within the local tech ecosystem. Collaborate Globally: Partner with the broader Industry Advisor team and international technical sales leaders to deploy deep architectural and business-value expertise. Technology You'll Use Informatica Intelligent Data Management Cloud (IDMC): Including related services (AI/Agentforce, Data Integration, Access Management, Marketplace, Data Governance & Catalog, Master Data Management, etc.). Sales Enablement Platforms: Including Seismic, Slack, and Salesforce CRM. Modern Enterprise Tech: Enterprise SaaS, Middleware (PaaS), MuleSoft integration architecture, and IaaS technologies. Qualifications You'll Need to Be Successful Leadership Experience: 5+ years of director-level or senior strategic experience within enterprise software companies, successfully managing multiple complex workstreams and deadlines in a consultative sales context. Data Governance : Including data quality, data profiling, classficiations, catalog, data privacy / protection. Hands on experience highly preferred. Communication Excellence: Demonstrated ability to articulate highly complex technical concepts and data architectures to both technical and non-technical audiences, both verbally and in writing. Stakeholder Engagement: Proven experience conducting stakeholder interviews and building trusted relationships between customers, prospects, industry analysts, sales leaders, and R&D. Project Management: Strong experience managing initiatives across geographically dispersed, multicultural teams. Data Management Expertise: Deep knowledge of enterprise data management, cloud strategies, SaaS, middleware (PaaS), or business analytics. Ecosystem Familiarity: Prior knowledge of Informatica technologies, alongside a strong understanding of Salesforce platforms and MuleSoft architectures, is highly preferred. GTM & Value Selling DNA: A thorough understanding of enterprise software sales cycles, value-realization frameworks, and GTM processes. Language Skills: Professional fluency in English is mandatory. Professional proficiency in Dutch is highly preferred to effectively partner with local enterprise clients and stakeholders in the Netherlands. Mobility: Willingness to travel up to 25%, primarily focused on regional customer engagement with occasional global travel. Education & Competency: Degree or equivalent practical experience. We value diverse backgrounds and evaluate candidates based on core competencies (including workplace experience, military service, volunteer roles, or extracurricular leadership).Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. 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