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Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role The Senior IT Infrastructure Engineer (M365, Azure, GCP & Identity) is responsible for the engineering, implementation, and operational support of Microsoft 365, Azure, Google Cloud Platform (GCP), and enterprise identity (AD/Entra). The role delivers secure, standardised, and automated solutions, translating architectural designs, standards, and roadmaps into robust, scalable platform implementations and operational services. Working as a senior technical expert within the engineering team, the role collaborates with Architecture, Security, Development, and Operations teams to ensure solutions are delivered, integrated, and operated effectively. It embeds security, resilience, automation, and operability by implementation, driving consistency and optimisation across M365, Azure, GCP, and Identity platforms. Through engineering excellence, the role reduces risk, complexity, and manual effort, improves resilience and service stability, and supports cost-efficient platform operations. What you will do Engineers and supports solutions across M365, Azure, GCP, and Identity, ensuring platforms, tooling, interfaces, and configurations are secure, resilient, automated, and operationally effective. Microsoft 365 Platforms: Implementation, configuration, and support of collaboration and productivity services (inc. Teams, Exchange, SharePoint, OneDrive, Intune), including governance controls, security settings, and lifecycle activities Azure Cloud: Deployment and support of landing zones, subscriptions, connectivity, platform services, and governance controls aligned to architectural standards Google Cloud Platform (GCP): Implementation and operational support of project structures, networking, workload environments, and security configurations Identity & Access: Engineering and operation of Active Directory and Entra ID, including authentication, Conditional Access, privileged access, identity governance, and directory integration Cloud Security & Compliance: Implementation and maintenance of secure configurations, monitoring, logging, encryption, and policy enforcement across cloud and identity platforms Delivers and supports standardisation, automation, tooling, and consistency across cloud, workplace, and identity platforms What we're looking for 1. Solution Engineering & Operation Implement and operate infrastructure and platform solutions aligned to architectures, standards, and patterns Build, configure, and operate end-to-end cloud, M365, and identity solutions Act as senior escalation point for engineering and operational issues 2. Security, Resilience & Operability Implement and operate secure-by-design configurations Ensure resilience, recoverability, monitoring, and operational readiness are delivered and sustained 3. Roadmap Execution Deliver and operate roadmap initiatives and platform improvements Support planning and execution of engineering and operational changes 4. Cross-Domain Collaboration Work with Architecture, Security, Development, and Infrastructure teams to deliver integrated solutions Ensure solutions are tested, transitioned, and fully operational 5. Vendor & Technology Engagement Work with vendors to support implementation, operation, and issue resolution Contribute to platform, tooling, and operational improvements 6. Operational Governance & Support Ensure solutions align to standards and are maintained through BAU lifecycle Support incident, problem, and continuous service improvement activities 7. Automation, Standardisation & Optimisation Implement and operate automation-first solutions Reduce manual effort, technical debt, and complexity Improve stability, consistency, and operational efficiency at scale Operational Support Participate in an on call rota for priority incident support Leadership & Behavioural Expectations Operates as a senior engineer with strong ownership, accountability, and delivery focus. Ownership & Execution: Delivers reliable, secure solutions end-to-end, translating design into high-quality implementation Technical Leadership: Acts as SME across cloud, M365, and identity, resolving complex technical challenges Collaboration & Influence: Works effectively across teams, contributing to design decisions and stakeholder outcomes Adaptability & Improvement: Responds to challenges while driving automation, optimisation, and clear communication Qualification Extensive experience in engineering and supporting cloud, workplace, and identity platforms Strong expertise across: Microsoft 365 configuration, administration, and security Azure cloud engineering (deployments, governance, connectivity) GCP engineering (projects, networking, security, operations) Identity and access (Active Directory, Entra ID, authentication, access control) Security configuration and resilience practices Automation and operational tooling (PowerShell, scripts, IaC concepts) Strong troubleshooting and problem solving capability Experience working in enterprise scale environments What we offer you Looking to make a mark? At Colt, you'll make a difference. Because around here, we empower people. We don't tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself because we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring - take a look at 'Our People' site including our Empowered Women in Tech.

About Us Basecamp Research is dedicated to solving major challenges in the life sciences by exploring Beyond Known Biology. Our teams build frontier AI models using BaseData, the world's largest ethically-sourced and globally representative biological dataset. Our Global Research Team collects and curates our own biological data through partnerships with more than 152 organizations in 28 countries, giving its AI access to genetic diversity that doesn't exist for models trained on public database sources. This enables Basecamp Research to design novel protein sequences and biological systems that can accelerate therapeutic research and development. In October 2024 we closed Series B and in January 2026 finalised pre-Series C investment from NVIDIA. With hubs both in London, UK as well as Boston, Massachusetts, USA and partners with biopharma companies and academic institutions worldwide, our work has been recognized with honors including Fast Company's Top 10 Most Innovative Companies in Biotech and the FT-backed Sifted AI100 list of Europe's leading AI startups. At Basecamp Research, we pride ourselves on being a diverse, exciting, fun, and flexible place to work. Our team of biologists, engineers, ML scientists, field explorers, and operations specialists are united by a sense of adventure and the belief that nature has already designed the solutions to our planet's greatest challenges. If you feel passionate about the power of biology, data, and AI to build a better world, we'd love to hear from you. The Role We are looking for a Technical Talent Lead to own how we find, attract, and hire the people who build our frontier AI and biology research. You will run technical and research recruiting end to end, from the first conversation with a hiring manager about what a role actually needs, through sourcing, calibration, candidate experience, and close. This is a builder's role. We are growing intentionally, and you will shape the strategy, systems, and employer brand that let a small team hire exceptionally well without losing the things that make us a great place to work. You will be the person hiring managers trust to tell them the truth about the market, to reach the candidates nobody else can, and to make every step of the process feel considered. The talent you bring in will directly shape what research is possible here. Hiring the right research engineer, ML scientist, or platform engineer is not a support function at Basecamp Research, it is one of the highest-leverage things anyone can do for the mission. You'll work closely with our research, engineering, and platform leaders, partner with the wider People team on offers, onboarding, and headcount planning, and report to the VP of People. About You You have a strong track record of full cycle technical recruiting, ideally in house at a frontier AI lab, a deep tech company, or a high growth startup where recruiters are treated as trusted partners rather than order takers. You have experience nurturing a global network of world class talent and proven success hiring hard to find people: ML researchers and research engineers, software and platform engineers, and ideally scientific talent at the intersection of AI and biology. You know what excellent looks like in these populations, and you know how to reach it. You are an advanced sourcer. You can identify and engage passive candidates who are not looking, build pipelines from a standing start, and use the full range of tools, referrals, events, and creative outreach to land people on the right team. You act as a consultative partner. You develop hiring strategies alongside leaders, push back when something does not add up, calibrate searches properly, and manage expectations across the business with clear, data backed insight. You own the whole candidate journey and care deeply about the experience. From launching a search through interview design, prepping and guiding candidates, and offer negotiation, you make the process feel considered, fair, and fast. You bring structure without bureaucracy. You instinctively improve processes across the recruitment lifecycle, report cleanly on pipeline and funnel, and use data to make better decisions and tell better stories. You have a strong sense of employer brand, including running events, content, and outreach that strengthen our reputation in the AI and life sciences community. You are genuinely curious about biology and our mission. The work you'll be hiring for sits on top of billions of years of evolution, drawn from ecosystems most datasets never touch. You should find that interesting and not incidental. Low ego, collaborative instincts, and a startup mentality. You're comfortable with ambiguity and happy to wear multiple hats in a team where everyone contributes beyond their job description. Nice to Have Enough familiarity with the technical and scientific domains we work in, such as distributed training, accelerators, genomics, or computational biology, to speak credibly to senior candidates. Experience setting up or improving hiring operations, including ATS, sourcing tooling, and reporting (for example Ashby, LinkedIn Recruiter and Juicebox). Experience building a talent function from an early stage, or mentoring and managing other recruiters as the team grows. What we offer in return Impactful Mission: This is a rare chance to do work that genuinely matters. You'll join a talented, fast moving team, access unique biological datasets at scale, and see your contributions shape real breakthroughs in AI and curative therapeutics. Collaborative Culture: You'll be surrounded by world class engineers, scientists, and researchers who care deeply about their work and about each other. With offices in London and Boston, we've built a flexible, cross functional environment where personal development and real ownership aren't just talking points. High Growth: We truly believe in investing in our people. We make coaching available to team members during steep growth journeys, and we have twice yearly promotion opportunities. People who are really successful here own it and go directly to solve problems at pace, and we make sure reward increases with impact. Comprehensive Benefits: We've built a benefits package people value. That means competitive salary, equity, and private healthcare with no medical history exclusions, so strong that most employees' family members opt into our plan over their own. We also offer Carrot Fertility with IVF stipend, salary sacrifice pension, bike to work scheme, life insurance, and more. We are committed to equal opportunity employment regardless of ethnic or national origin, race, religion, sex, age, citizenship, sexual orientation, marital status, disability, gender identity or any other basis. If you have a disability or additional need that needs accommodating do let us know.

Beyonk Limited in London is seeking a GTM Architect to build a smarter, AI-powered go-to-market engine. This role is technical and requires a focus on data quality, sales operations, and automation. As part of the Go to Market team, you will audit and manage HubSpot data, build AI agents to optimize workflows, and support data enrichment processes. Candidates need experience with HubSpot, automation tools, and a keen interest in AI. Join us and contribute to an exciting new chapter where your work directly impacts the sales team's success.

Incident Response Consultant Department: Incident Response Employment Type: Permanent - Full Time Location: UK - London Reporting To: Connor Rowden Description At CFC Response you will be part of a unique collaborative team of incident responders, business resumption engineers, and cybersecurity specialists whose sole responsibility it is to protect, recover, and mature the more than 80,000 CFC Underwriting insurance policyholders. You will be joining a group of technical experts who tackle cyber threats day-in-day-out, at scale, for a myriad of clients ranging from small businesses with minimal in-house capabilities, right through to large complex corporations with a full stack. You will never be bored, you will always be learning, and you will have fun doing it. This is a technical incident response role whose primary focus will be on data scoping and collection, investigation of the root cause, scope and data impact of a cyber incident and the verbal and written reporting of findings to respective insured/clients. As part of this undertaking, you will be joining a team of leading IR industry professionals who are responding to complex cyber incidents, at scale and across the globe. Furthermore, you will be supported by a wider team of experts. Key Responsibilities You'll lead the charge in collecting and analysing data, uncovering root causes, and identifying the scope of data exposure. Your insights will directly shape containment and eradication strategies for clients, and you'll have the opportunity to present your findings with confidence, answering technical questions and guiding stakeholders through the incident lifecycle. From authoring detailed investigation reports aligned to the MITRE ATT&CK framework to compiling Indicators of Compromise, your work will be critical in helping clients understand and recover from complex threats. Beyond technical excellence, this role is about building trust and delivering exceptional service. You'll collaborate closely with clients, policyholders, brokers, underwriters, and capacity providers-fostering strong relationships and championing the values that define CFC's culture. Whether you're analysing phishing emails and bypassed security controls or supporting the wider incident response team, your contributions will reflect integrity, accuracy, and quality. If you're passionate about cybersecurity and thrive in a fast-paced, client-focused environment, this is your chance to be part of something truly meaningful. Skills, Knowledge and Expertise Within this role, the successful candidate will have: Demonstrable understanding of common cyber-attacks. Programming experience in Python, PowerShell, BASH or similar scripting languages. Working knowledge of the Microsoft 365 platform. Laser focus on customer service and product excellence. Demonstratable investigational skills. Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to make things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.

Career Opportunities: Lead Service Manager (11244) Requisition ID11244-Posted - Years of Experience (1) -Consulting- Where (1) Glue Reply is the outcome-focused Architecture specialist within the Reply Group. Through services encompassing Business Change/Transformation, Strategy & Architecture, Data exploitation and Integration, Glue Replyis able tohelp its clients succeed by turning strategy into tangible solutions and vision into practical outcomes. Glue Reply diagnoses the challenges andadviseson the way to make real impact - enabling its clients to deliver. Role Overview Glue Reply is a leading digital product design and delivery, data engineering, and integration consultancy in the UK, with a strong reputation for excellence across architecture, design, development, delivery, and service management. To support increasing demand from blue-chip clients and maintain its market-leading position, Glue Reply is seeking a Lead Service Management professional to join the team.This role is responsible for leading and managing a team of Service Delivery Technicians and Security Analysts, ensuring the efficient and effective delivery of services. As a key member of the Service Delivery team, the successful candidate will combine strong interpersonal skills with exceptional technical capability to deliver applications for Glue Reply customers. Responsibilities Oversee daily Service Delivery and Security Operations, ensuring adherence to established processes and procedures Lead and coordinate support teams to resolve incidents, problems, and service requests within agreed SLAs Monitor and manage services to ensure timely resolution of incidents and service requests Manage incident triage, escalation, and resolution in line with ITIL principles, including Major Incidents Coordinate software changes through stakeholder engagement and Change Enablement practices, supporting release readiness activities Act as the escalation point for complex technical issues, customer complaints, and critical P1 incidents, driving them to resolution Ensure organisational governance aligns with company policies, industry standards, and regulatory requirements Track, analyse, and report on KPIs and SLAs, identifying trends, bottlenecks, and opportunities for improvement Develop and maintain service delivery documentation, knowledge bases, SOPs, and implement best practices across service management processes Build strong stakeholder relationships, ensure high customer satisfaction, provide team leadership and guidance, and oversee ticket queues with effective workload prioritisation About the Candidate Strong leadership, coaching, and team-building capabilities, with the ability to inspire and motivate teams Solid understanding of Service Delivery, ideally aligned with ITIL Service Management practices Proven knowledge of ITIL processes, particularly Incident and Change Management Experience with ITSM tools such as ServiceNow Strong understanding of Cyber Security principles and experience with SIEM tools Good knowledge of project and people management practices Experience working with Public Cloud platforms, ideally AWS Familiarity with CI/CD pipelines and DevOps tools including Jenkins, Ansible, and Git Experience with Linux-based operating systems and Agile development methodologies Excellent communication, organisational, and problem-solving skills, with a customer centric mindset and ability to manage multiple priorities in fast paced environments Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.

Overview We are a well-established and growing planning consultancy based in Shrewsbury, working across Shropshire, the West Midlands and beyond. We provide professional planning advice to developers, landowners, housing associations and private clients, supporting a wide range of residential, commercial and mixed-use developments. Area Shrewsbury Job type Permanent Salary £30,000 - £35,000 Depending on experience Hours Monday-Friday Reference DE26892 Date added Tuesday, 7th Jul 2026 The Role We are recruiting a Planning Application Manager to support the delivery of planning applications from initial enquiry through to submission and determination. This is an excellent opportunity to develop your career within a supportive consultancy environment, working closely with an experienced Planning Director while gaining responsibility for managing multiple projects and acting as a key contact for clients, planning authorities and technical consultants. Key Responsibilities Managing and coordinating planning applications including full, outline, reserved matters, discharge of conditions and change of use Preparing planning statements and supporting documentation Liaising with Local Planning Authorities, statutory consultees and other stakeholders Supporting clients with planning advice and application strategy Coordinating technical consultants including ecology, transport and drainage specialists Reviewing development proposals and undertaking site appraisals where required Monitoring project timelines and ensuring planning submissions meet deadlines Maintaining strong communication with clients throughout the planning process About You We are looking for someone who has a genuine interest in planning and development and is keen to take on increasing responsibility within a consultancy environment. Previous experience within planning consultancy or a local authority planning team Experience supporting or managing planning applications A good understanding of the UK planning system and development management process A degree in Town Planning, Urban Planning, Architecture, Environmental Science or a related discipline (or equivalent experience) Strong written skills with the ability to prepare planning documentation and reports Good organisational skills and the ability to manage multiple projects A proactive, client-focused approach MRTPI status or working towards this would be beneficial but is not essential A full UK driving licence What We Offer Salary of £30,000 - £35,000 depending on experience Support towards professional development and RTPI accreditation Opportunity to work closely with an experienced Planning Director Exposure to a wide range of development projects Clear opportunities for career progression A friendly and collaborative consultancy environment The application process Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

Main area Division E - Paediatrics Grade Band 4 Contract Permanent Hours Full time Part time Flexible working 37.5 hours per week (Full Time or Part Time / Flexible working hours may be considered) Job ref 180-E-CVA849 Employer Cambridge University Hospitals NHS Foundation Trust Employer type NHS Site Addenbrookes Hospital-Division E Town Cambridge Salary £28,392 - £31,157 p.a. pro rata Salary period Yearly Closing 30/07/:59 Job overview An exciting opportunity has arisen to join the Children's Services team at Cambridge University Hospitals in a key administrative role within the CHEERS Network (Child and Adolescent East of England Rheumatology Service). You will work closely with colleagues across Children's Services at CUH and across the network at a regional level. The role requires administrative and organisational skills, the ability to prioritise effectively whilst working to deadlines, a keen eye for details and excellent communication skills. Experience with data and Microsoft Office, specifically Excel and Word are highly desirable. If you are a motivated team player with the ability to successfully manage multiple priorities and would like to work as a key member of a busy team, then we would love to hear from you. Main duties of the job To support the professional administration to the Child and Adolescent East of England Rheumatology Service (CHEERS) to all its users, including patients, relatives and colleagues. You will provide comprehensive high quality administrative support to the Paediatric Rheumatology Clinical Team. This will specifically include liaising with colleagues from around the region to ensure care is optimised for patients, their families and our colleagues within the clinical network, as well as proactively managing patient pathways, booking patients in line with Trust and Network Policies and National targets. Working for our organisation Our Trust Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background. Detailed job description and main responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: applied for a Graduate visa or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position. The advert will close at midnight on 30 July 2026. Interviews are due to be held in the week commencing 3 August 2026. Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. Person specification Qualifications NVQ Level 4 or NQV Level 3 plus knowledge of medical terminology, organisational policies and procedures and knowledge and experience of Outpatient Services and collating data Typing qualification or equivalent experience (if applicable) Specific technical / professional qualification (if applicable) Secretary qualification or equivalent Experience Experience of working in a busy clerical / office environment or Reception service Secretarial and/or administrative experience, including minute taking Prioritising, planning and organising own tasks Working within guidelines Experience of dealing with difficult situations and confrontations Data entry experience and documentation Experience of producing documents to a high standard Confidentiality and data protection processes and procedures Previous experience of working in NHS Previous experience of working with medical records, specifically Epic Experience of working with EPIC hospital system Knowledge Understanding of confidentiality and data protection processes and procedures Sound knowledge of office procedures Good working knowledge of Microsoft Office packages Awareness of NHS targets and Trust priorities Knowledge of the Trust including awareness of priorities Knowledge of Trust information systems Knowledge of Medical Terminology Skills Ability to manage/work as part of a team Excellent communication skills including telephone, email, face to face Ability to organise and manage own time keeping to schedule and deadlines Ability to use own initiative and work autonomously IT skills - ability to use Microsoft packages, including Excel and email Willing to take on / learn new skills Ability to show attention to detail and accuracy Ability to adapt and embrace change To be flexible in response to service needs Ability to work under pressure Ability to store and safeguard confidential documents Ability to touch type Ability to think laterally and an innovative approach to problem solving Additional Requirements The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent. Employer certification / accreditation badges The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

About the Role We are looking for a motivated and enthusiastic Junior IT Support Engineer to join our User Support team. This is an excellent entry-level opportunity for someone looking to start or develop a career in IT within a large, complex organisation. You will play a key role in supporting staff across NHS Dumfries & Galloway, helping to ensure our digital services remain reliable and effective in supporting patient care. What You'll Do Provide first line IT support to staff across the organisation & Troubleshoot hardware, software, and access issues Support device deployment, configuration, and maintenance Work with a range of technologies including Microsoft 365, Active Directory, and endpoint devices Collaborate with senior engineers and specialist teams to resolve issues Contribute to service improvements and knowledge sharing Who We're Looking For Have a keen interest in IT and technology Demonstrate strong problem-solving and communication skills Are customer-focused and able to support users at all levels Are willing to learn and develop within a structured support environment Previous experience in IT support is desirable but not essential - we welcome applicants who are at the early stages of their IT career. Why Join Us? A strong entry point into an NHS IT career Exposure to a wide range of systems and technologies The opportunity to work within a supportive and experienced team Access to training and development opportunities Career Development This is not just a job - it's a career opportunity. The role provides a clear pathway to progress into a variety of IT roles, including: IT Support Engineer (Band 4/5) Technical / Infrastructure roles Application Support Cyber Security Digital Facilitation and Project roles We are committed to supporting staff development and creating opportunities to grow within DDaT. For informal enquiries please contact Brian Currie, User Support Manager on or Stephen Hall at INFORMATION FOR ALL CANDIDATES To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages APPLICATION PROCESS Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates. Please contact Jobtrain Candidate Support Hub - for advice and support with any system issues. Accessing Jobtrain - Users may experience issues if accessing Jobtrain via mobile phone, we recommend using a computer, laptop or tablet. Artificial Intelligence (AI) - Tools like ChatGPT or Copilot can be helpful when planning or preparing your application-but your responses must be written by you. Be authentic: Your application should genuinely reflect your own skills, experience, and motivations. Use AI appropriately: It's fine to use AI for inspiration or to check spelling and grammar, but it shouldn't write your answers for you. Why this matters: Applications that appear to rely on AI generated content may be withdrawn. By applying, you confirm that your answers are based on your personal knowledge and achievements. Tip: Think of AI as a support tool, not a replacement. We want to understand you, not an AI-generated version of you. CVs - DO NOT upload a CV as this will not be used for shortlisting purposes. Assessment Form - Within the application you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. Please ensure these statements are written by yourself and are unique to you. This section times out after 30 minutes. A tip is to build your reply on a Word document and copy and paste into Jobtrain. If you exceed the maximum amount of characters it will cut your text at this point, please check your information once copied and pasted. Once you have submitted your application form you will be unable to make any amendments. Posts close at midnight on the indicated date however please be aware that a vacancy may close early due to volume of applications, therefore you should not delay in submitting your application. If you are a member of staff please ensure you update your Jobtrain profile to reflect that you are employed by NHS Dumfries and Galloway. Staff and patients across Dumfries and Galloway enjoy free, unlimited parking at all our hospital sites. DISCLOSURE SCOTLAND - Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role you will be notified which level of check is required by the recruitment team. If you would like to read more information please visit: Disclosure levels - mygov.scot EQUALITY AND DIVERSITY NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community. PUBLIC PROTECTION Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business. ADDITIONAL INFORMATION FOR INTERNATIONAL CANDIDATES RIGHT TO WORK IN THE UNITED KINGDOM NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. WORK VISA If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsored BEFORE submitting your application form. We are unable to provide sponsorship for bank contracts. UNITED KINGDOM REGISTRATION NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies. Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC, GDC etc).

Job Requirements Job Title: Field Application Specialist Salary: £30,000 - £38,000 + Car + Company Bonus Scheme Contract Type: Fixed term contract Location: Candidate's should ideally be based around the West Midlands area. The role covers the central belt of the UK including Norfolk, Suffolk, Cambridgeshire, Lincolnshire and across to the Wales coast. We're looking for a proactive, customer-focused Field Application Specialist to deliver exceptional on site support. You'll play a key role in installing our products, training customers, resolving technical issues, and ensuring they get the very best from our products and solutions. This is a hands on role that combines technical expertise with relationship building. This is a full time role, working 40 hours per week. Responsibilities include: Provide on site customer support for product installation, training, and troubleshooting in line with company policies, procedures, and relevant regulations. Install equipment at customer locations, assemble components, run operational tests, and make adjustments as needed, working closely with internal teams. Deliver engaging, tailored customer training in a variety of formats, supported by clear documentation and materials, ensuring customers can fully utilise our products and services. Troubleshoot customer issues, collaborating with in house technical teams and implementing solutions for more complex challenges when required. Support new customer installations and "go live" events, quickly addressing any issues to ensure a smooth and positive experience. Proactively manage customer communications prior to site visits to gather insights, anticipate needs, and enhance the overall customer journey. Highlight the benefits of additional products and services when appropriate to add value for the customer. Benefits 5 weeks holiday + bank holidays + Birthday Leave Career progression opportunities Staff discount schemes Life Assurance Enhanced sickness pay Enhanced equal family leave E-car salary sacrifice scheme Wellness program including: Employee assistance program, Eyecare voucher scheme Free annual Flu jab Cycle to work scheme Recruitment referral reward scheme Work Experience Proven experience in a similar role within a related industry. Veterinary diagnostics experience highly preferred. Proficiency in Microsoft Office. Strong technical skills for troubleshooting and resolving product and service issues. Excellent written and verbal communication skills, including confident presentation delivery. Relationship management abilities, with the capacity to handle challenging customer situations professionally. Skilled in training customers on technical equipment, workflows, and best practices. Ability to work collaboratively and adapt to varying situations. Demonstrated customer focus and commercial awareness. Willingness and ability to travel regularly.

We are seeking a Comms Helpdesk Technician to provide high-quality remote support across our VoIP, connectivity, data networking and Wi-Fi services. This desk-based role is ideal for an experienced 1st Line Technician with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field. You will act as a key point of contact on our helpdesk for comms-related queries, taking inbound calls from customers who require technical assistance and triaging their calls with a view to resolving and closing the ticket at first contact. Where escalation is required, you will be responsible for gathering all relevant information and passing it on clearly to the appropriate team. Key Responsibilities Act as the first point of contact for customers, logging, categorising and prioritising incidents and service requests in line with ITIL best practice. Manage and resolve tickets within agreed SLAs, ensuring timely responses, clear progress updates and accurate resolution records. Take end-to-end ownership of tickets, focusing on First Contact Resolution (FCR), and escalating to 2nd/3rd Line teams where required with clear diagnostic information. Diagnose and resolve issues across VoIP platforms, SIP trunks, hosted telephony, firewalls, routers, LAN/WAN, Wi-Fi and broadband services (FTTC/FTTP/SoGEA). Engage and manage third-party providers including ISPs, VoIP platforms and carriers, ensuring effective fault escalation, progress tracking and accountability. Investigate alerts, outages and performance issues such as latency, jitter and packet loss, supporting major incident response and service restoration. Maintain and enhance technical documentation, known error records and Knowledge Base articles related to telecoms and networking solutions. Work closely with IT and Comms Specialists to improve processes, reduce escalations and strengthen service delivery. Maintain clear, professional communication with customers and stakeholders throughout the incident lifecycle. Use ticketing systems, RMM tools and third-party platforms to manage workload, prioritise tasks and maintain data accuracy. Provide support for telecoms and connectivity services during scheduled weekend shifts, escalating to on-call specialists where required. Deliver a professional, reliable support service focused on minimising disruption and maintaining strong customer satisfaction. What We Are Looking For ICT and/or Telecoms background with service desk experience is essential. Basic understanding of SIP, RTP, NAT and VoIP fundamentals. Basic knowledge of routing, switching, VLANs and firewall concepts. Engineering mindset with a keen desire for problem-solving and logical fault diagnosis. Excellent communication skills with a customer-first mindset. Ability to work effectively in a fast-paced helpdesk environment. Desire to grow skills and progress toward more advanced comms engineering roles. Exposure to hosted VoIP platforms such as Yealink, Gamma, Horizon or CallSwitch. Experience with DrayTek, Unifi, Aruba or similar networking solutions. Inclusive EMI Share Equity Scheme - own a slice of the Purple Pie. 21 days holiday increasing to 25 with 4 years of service, plus bank holidays. Birthday day off. Additional day off for personal life milestones. Give Back Day for supporting a charity of your choice. Perkbox discounts across shopping, gyms, restaurants and more. Regular social events and team-building opportunities. Career growth pathways into senior communications or network engineering. Please note: due to the nature of this role, we are unable to offer sponsorship or relocation assistance. Candidates must already reside in the UK. Flotek Careers: Perks with Purpose Joining Flotek means more than a job - it's a career with real perks, from wellbeing to giving back. Every team member owns part of Flotek via our EMI Share Scheme. View our full perks below. Time That Matters Extra days off for birthdays, weddings, moving & religious holidays. Give Back Day 1 paid day yearly to support your chosen charity & join fundraisers. Save on gyms, shops & more with Perkbox discounts and deals. Family First Time off for your child's first school day & fun family events. 24/7 Support Line Confidential helpline plus 5 free counselling sessions per team member. Why Join Flotek? Discover the Perks Curious about life at Flotek? Check out our interactive brochure to explore all the benefits and see why joining the purple army is a smart move. We'd love to hear from you, let's chat and make something great!

We're the team behind the UK's telecom networks-designing, building, upgrading, and maintaining the infrastructure that keeps the country connected. From large-scale fibre deployments to next-gen connectivity, Comex 2000 delivers with pace, precision, and innovation. We're looking for a customer-focused and proactive IT Support Specialist to join our team. Acting as the first line of IT support, you'll play a critical role in keeping our people connected, productive, and supported by resolving technical issues quickly and efficiently. This is a fast-paced, hands on role where you'll work across hardware, software, networks, and user support, ensuring business continuity while delivering an excellent user experience. You'll also contribute to information security, system maintenance, and continuous improvement initiatives. If you enjoy problem solving, supporting end users, and working in a dynamic environment, this is a great opportunity to grow your IT career. This role will involve one day a week in Haydock, therefore you must be able to drive. What you'll do Provide first line IT support, responding to helpdesk tickets, calls, and emails from end users Diagnose and resolve hardware, software, and network issues, escalating where required Support users with device setup and configuration, including laptops, desktops, printers, and mobile devices Manage incident logging, prioritisation, and resolution through the IT ticketing system Perform routine IT tasks such as password resets, access management, and software installation Assist with network troubleshooting, including connectivity and VPN issues Maintain accurate records of all IT requests, actions, and resolutions Set up new starters with equipment and system access, ensuring a smooth onboarding experience Maintain IT asset registers and inventory, supporting asset management and reporting Support information security processes, including access reviews and incident escalation Assist in system maintenance, updates, and compliance with security policies and GDPR Provide basic user training and guidance, helping employees use systems effectively Contribute to knowledge bases, FAQs, and documentation Build strong relationships with internal stakeholders and provide clear communication on IT issues Requirements About you Experience in an IT support, service desk, or technical helpdesk role Strong customer service mindset with excellent communication skills Able to prioritise and manage multiple requests in a fast paced environment Knowledge of Microsoft Office 365, email systems, and common business applications Basic understanding of networking concepts (e.g. TCP/IP, DNS, VPN, DHCP) Experience with Active Directory, user account management, and access controls Strong problem solving skills with the ability to diagnose and resolve technical issues High attention to detail and commitment to delivering quality support Resilient, adaptable, and comfortable working under pressure Experience with IT systems, asset tracking, and ticketing tools What you'll need Previous experience in IT support, customer service, or technical roles Familiarity with IT support tools and systems Degree in IT, Computing, or related field (desirable) or equivalent experience

This role at Linn Products in Glasgow is for a Technical Support Advisor within a busy service team. You will act as the first line of technical expertise for retailers and trade partners, guiding issues from diagnosis to resolution. You will troubleshoot hardware, firmware, networking and configuration, reproduce faults for investigation, and feed insights back to engineering. Excellent communication and independent work within a collaborative environment are essential.