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senior business development manager executive education f m
Sr. Manager, Tech., Insights & Analytics
7355-Johnson & Johnson Medical Limited Legal Entity
Position Overview Senior Manager, Technology, Insights & Analytics (DePuy Synthes, Johnson & Johnson). The role owns the digital, data, and analytics strategy that enables effective decision making across global real estate, facilities management, and capital project delivery. Job Location(s) Leeds, United Kingdom; United States (multiple locations across New Brunswick, New Jersey, Raritan, New Jersey, Raynham, Massachusetts, West Chester, Pennsylvania, Warsaw, Indiana, Palm Beach Gardens, Florida) - candidates may apply to the location most suitable to them. Key Responsibilities Data & Analytics Strategy - Define and own end to end analytics and insights strategy, establish a single source of truth, and ensure analytics directly support executive, portfolio, and investment decisions. Digital Systems & Enablement - Own the digital tools and systems roadmap, partner with IT for system integration, automation, and data quality, and simplify and standardize tools and reporting across regions. Portfolio Analytics & Insights - Deliver actionable insights on portfolio performance, capital efficiency, project risk, cost, and schedule; develop executive dashboards and forward looking analytics; incorporate external benchmarks and market intelligence. People Leadership & Team Development - Lead, mentor, and develop a high performing analytics team; establish best practices for analytics methodologies and insight generation. Performance Management & Governance - Enable performance tracking across capital projects, support governance forums with fact based insights, and identify trends, risks, and systemic issues before they arise. Stakeholder Partnership - Act as a trusted advisor to senior leaders, closely partnering with strategic project management, engineering standards, business operations/finance, and communications/crisis management. Qualifications Education - Bachelor's degree required in Data Analytics, Computer Science, Engineering, Statistics, Business, or a related field; Master's degree (MBA, MS, etc.) preferred. Experience & Skills - 8-10years of progressive analytics or data science experience, proven ability to lead analytics teams, translate business needs into technology solutions, and influence senior stakeholders through data driven storytelling. Other Requirements - English required; travel up to 10% primarily domestic; knowledge of advanced analytics, predictive modeling, and emerging technologies; familiarity with data governance, privacy, and regulatory requirements in a regulated industry. Required Skills 8-10 years of progressive experience in analytics, business intelligence, data science, or related technical roles. Strong expertise in analytics platforms, data visualization tools, and data management concepts. Proven ability to translate business needs into scalable analytics and technology solutions. Experience influencing senior stakeholders through data driven insights and storytelling. Strong strategic thinking, problem solving, and communication skills. Prior experience driving digital or analytics transformation initiatives. Preferred Skills Experience supporting commercial, medical device, or healthcare businesses. Knowledge of advanced analytics, predictive modeling, automation, and emerging technologies. Experience working with large, global data environments and cross regional teams. Familiarity with data governance, privacy, and regulatory requirements in a regulated industry. Agile Decision Making, Analytics Insights, Developing Others, Inclusive Leadership, Leadership, Organizational Project Management, Performance Measurement, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Regulatory Compliance, Risk Management, Statement of Work (SOW), Team Management.
27/07/2026
Full time
Position Overview Senior Manager, Technology, Insights & Analytics (DePuy Synthes, Johnson & Johnson). The role owns the digital, data, and analytics strategy that enables effective decision making across global real estate, facilities management, and capital project delivery. Job Location(s) Leeds, United Kingdom; United States (multiple locations across New Brunswick, New Jersey, Raritan, New Jersey, Raynham, Massachusetts, West Chester, Pennsylvania, Warsaw, Indiana, Palm Beach Gardens, Florida) - candidates may apply to the location most suitable to them. Key Responsibilities Data & Analytics Strategy - Define and own end to end analytics and insights strategy, establish a single source of truth, and ensure analytics directly support executive, portfolio, and investment decisions. Digital Systems & Enablement - Own the digital tools and systems roadmap, partner with IT for system integration, automation, and data quality, and simplify and standardize tools and reporting across regions. Portfolio Analytics & Insights - Deliver actionable insights on portfolio performance, capital efficiency, project risk, cost, and schedule; develop executive dashboards and forward looking analytics; incorporate external benchmarks and market intelligence. People Leadership & Team Development - Lead, mentor, and develop a high performing analytics team; establish best practices for analytics methodologies and insight generation. Performance Management & Governance - Enable performance tracking across capital projects, support governance forums with fact based insights, and identify trends, risks, and systemic issues before they arise. Stakeholder Partnership - Act as a trusted advisor to senior leaders, closely partnering with strategic project management, engineering standards, business operations/finance, and communications/crisis management. Qualifications Education - Bachelor's degree required in Data Analytics, Computer Science, Engineering, Statistics, Business, or a related field; Master's degree (MBA, MS, etc.) preferred. Experience & Skills - 8-10years of progressive analytics or data science experience, proven ability to lead analytics teams, translate business needs into technology solutions, and influence senior stakeholders through data driven storytelling. Other Requirements - English required; travel up to 10% primarily domestic; knowledge of advanced analytics, predictive modeling, and emerging technologies; familiarity with data governance, privacy, and regulatory requirements in a regulated industry. Required Skills 8-10 years of progressive experience in analytics, business intelligence, data science, or related technical roles. Strong expertise in analytics platforms, data visualization tools, and data management concepts. Proven ability to translate business needs into scalable analytics and technology solutions. Experience influencing senior stakeholders through data driven insights and storytelling. Strong strategic thinking, problem solving, and communication skills. Prior experience driving digital or analytics transformation initiatives. Preferred Skills Experience supporting commercial, medical device, or healthcare businesses. Knowledge of advanced analytics, predictive modeling, automation, and emerging technologies. Experience working with large, global data environments and cross regional teams. Familiarity with data governance, privacy, and regulatory requirements in a regulated industry. Agile Decision Making, Analytics Insights, Developing Others, Inclusive Leadership, Leadership, Organizational Project Management, Performance Measurement, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Regulatory Compliance, Risk Management, Statement of Work (SOW), Team Management.
Business Development Manager - Local Public Services -
3004 Avanade UK Limited Company
Business Development Manager - Local Public Services Avanade is looking for Business Development Managers who are deal hunters, deal makers, originators and self starters who can develop and win new business in a complex consulting environment with sophisticated technology solutions. What you'll do Business Growth Create a business development plan to assess, qualify, develop, and shape key opportunities in client accounts, territories, sectors and ensure continued financial health and maximum value creation for both our clients and Avanade Work closely with partners and alliances (Microsoft, Accenture, and ecosystem partners etc.) to grow the book of business Build and maintain strong long term relationships with key decision makers and influencers within client organisations in support of business development objectives Develop and implement a relationship management plan for potential client accounts (whether in an existing client account or building new "white space" territory within an industry sector) to identify and build relationships Manage key client relationships (in chosen accounts); collaborate with the Avanade Client Account Leads (ACALs), where appropriate, to drive business growth Understand client buying processes and stakeholder decision chains Engage with clients to clarify client needs and translate them into potential Avanade solution opportunities Lead / support a cross functional internal team (e.g. technical, commercial, legal) to configure bespoke solution that meets the client's mid to long term needs In collaboration with various internal stakeholders negotiate client agreements, ensuring that client requirements are met through a compelling and differentiated value proposition Collaborate internally and work as the client champion in cross functional teams to build strong external client relationships and meet client needs Act as a player coach, delivering outcomes as an individual contributor Market Strategy Develop a personal network of senior executives (e.g., via social media techniques or in person events) within the business sector and at relevant advisory and regulatory bodies Represent the organisation at major business sector events Develop a personal network of senior managers within the business sector and represent the organisation at business sector events Contribute to the account strategies across Avanade's portfolio of complex accounts Leverage market intelligence to optimise and broaden Avanade's business positioning and enhance its reputation Craft and deliver value oriented proposals to the client that clearly articulate the business benefits from adopting Microsoft based solutions from Avanade Provide thought leadership and sales collaboration with our channel partners and become a trusted advisor for the channel in chosen accounts, where appropriate Key Performance Indicators Booked Sales Target Pipeline Target Forecast Accuracy Skills and experiences Client focused Business insights Action oriented Ensures accountability Communicates effectively Interpersonal savvy Drives results Persuades Builds networks Manages complexity Collaborates About you Proven track record of selling large scale consulting engagements that include global delivery within the industry (deals over $1M in size and total quota over $5M) Highly organised with strong time management and coordination skills Resilience in dealing with multiple client stakeholders to unify the vision and strategy Natural leader who is defined by their knowledge and experience Sense of urgency surrounding a necessary action, tool, collaboration etc. required to make an impact within the industry and organisation Collaborative and able to navigate multiple cultures and styles Problem solving mindset Mature interpersonal and persuasion skills The ability to persevere in the face of challenges Relentless commitment to higher standards balanced with a pragmatic outlook Attitude of continuous improvement and seeking input Inclination to seek and analyse data from a variety of sources to support decisions Proficient in sales methodologies with a solid understanding of various sales techniques and strategies and the ability to apply them effectively Industry expertise and the ability to navigate and anticipate the industry within a particular region (if applicable) Education and/or experience in the relevant field/business Likely has 6+ years of experience in sales or business development, relationship building, acting as a trusted advisor to address customer needs, or driving sales in a solution selling environment Experience in a direct selling role
27/07/2026
Full time
Business Development Manager - Local Public Services Avanade is looking for Business Development Managers who are deal hunters, deal makers, originators and self starters who can develop and win new business in a complex consulting environment with sophisticated technology solutions. What you'll do Business Growth Create a business development plan to assess, qualify, develop, and shape key opportunities in client accounts, territories, sectors and ensure continued financial health and maximum value creation for both our clients and Avanade Work closely with partners and alliances (Microsoft, Accenture, and ecosystem partners etc.) to grow the book of business Build and maintain strong long term relationships with key decision makers and influencers within client organisations in support of business development objectives Develop and implement a relationship management plan for potential client accounts (whether in an existing client account or building new "white space" territory within an industry sector) to identify and build relationships Manage key client relationships (in chosen accounts); collaborate with the Avanade Client Account Leads (ACALs), where appropriate, to drive business growth Understand client buying processes and stakeholder decision chains Engage with clients to clarify client needs and translate them into potential Avanade solution opportunities Lead / support a cross functional internal team (e.g. technical, commercial, legal) to configure bespoke solution that meets the client's mid to long term needs In collaboration with various internal stakeholders negotiate client agreements, ensuring that client requirements are met through a compelling and differentiated value proposition Collaborate internally and work as the client champion in cross functional teams to build strong external client relationships and meet client needs Act as a player coach, delivering outcomes as an individual contributor Market Strategy Develop a personal network of senior executives (e.g., via social media techniques or in person events) within the business sector and at relevant advisory and regulatory bodies Represent the organisation at major business sector events Develop a personal network of senior managers within the business sector and represent the organisation at business sector events Contribute to the account strategies across Avanade's portfolio of complex accounts Leverage market intelligence to optimise and broaden Avanade's business positioning and enhance its reputation Craft and deliver value oriented proposals to the client that clearly articulate the business benefits from adopting Microsoft based solutions from Avanade Provide thought leadership and sales collaboration with our channel partners and become a trusted advisor for the channel in chosen accounts, where appropriate Key Performance Indicators Booked Sales Target Pipeline Target Forecast Accuracy Skills and experiences Client focused Business insights Action oriented Ensures accountability Communicates effectively Interpersonal savvy Drives results Persuades Builds networks Manages complexity Collaborates About you Proven track record of selling large scale consulting engagements that include global delivery within the industry (deals over $1M in size and total quota over $5M) Highly organised with strong time management and coordination skills Resilience in dealing with multiple client stakeholders to unify the vision and strategy Natural leader who is defined by their knowledge and experience Sense of urgency surrounding a necessary action, tool, collaboration etc. required to make an impact within the industry and organisation Collaborative and able to navigate multiple cultures and styles Problem solving mindset Mature interpersonal and persuasion skills The ability to persevere in the face of challenges Relentless commitment to higher standards balanced with a pragmatic outlook Attitude of continuous improvement and seeking input Inclination to seek and analyse data from a variety of sources to support decisions Proficient in sales methodologies with a solid understanding of various sales techniques and strategies and the ability to apply them effectively Industry expertise and the ability to navigate and anticipate the industry within a particular region (if applicable) Education and/or experience in the relevant field/business Likely has 6+ years of experience in sales or business development, relationship building, acting as a trusted advisor to address customer needs, or driving sales in a solution selling environment Experience in a direct selling role
Haleon
Europe Dcomm Digital Shelf Analyst
Haleon
Welcome to Haleon. Were a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, weve grown, evolved and are now entering an exciting new chapter one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now its time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose to deliver better everyday health with humanity at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. Haleon have an exciting opportunity to manage the digital transformation for Ecommerce and Digital Marketing across all brands and therapeutic areas. As a Digital Shelf Analyst you will be responsible for establishing an integrated digital support network for the development of e-commerce channel partnering across Haleon. You will also develop and execute an integrated business plan while managing relationships with strategic partners and pilot initiatives. Key duties & responsibilities Lead the digital capability for the brand teams as well as key stakeholders in other functional areas Develop a framework to enable marketing to build their digital strategies account for their variables and dynamics Create and pilot e-commerce initiatives Continue to feed the customer insight to the commercial team's brand strategy Lead the 12-month digital operational plan to deliver the activities that build towards the longer-term strategy Represent Haleon brands to both internal and external stakeholders Provide forums for education and sharing of best practices to marketing teams, executive leadership and cross functional resources Evaluate the digital strategy to optimize channel, customer, and consumer offerings Lead and align multi-stakeholder relationships to ensure ongoing alignment with digital strategies Inspire the marketing brand teams by developing digital capabilities and strategies and growing capability through on/off the job training and coaching Accountable for setting and achieving e-commerce operations metrics including key performance indicators (KPIs) and service level agreements Understand portfolio sets for global and local supported brands as well as portfolio managers Coordinate translation for the market and ensure execution is completed in a timely and accurate manner Initiate and track the copy approval process for all the materials in responsible market Ensure timely execution of all materials through DC and Global Platforms in responsible markets Interact with local operating companies to meet customer manager needs Ensure the portal (haleon.pro) is up to date and engage marketing and medical to keep the portal attractive for customers Review modern technologies and explore new developments in the digital landscape to deliver the communication and business objectives more effectively Basic Qualifications Bachelor's degree Experience in a large multi-national working environment Marketing experience Experience in multi-channel/digital marketing Preferred Qualifications Bachelor's degree (Marketing, Brand Management, Communications, or a Technology related field in Pharmaceuticals) Consult manager on Technology related field experience Digital course work Expert in digital marketing channels in sales and marketing Ability to influence, challenge and gain credibility with senior commercial leaders Digital/social/interactive marketing experience with a clear commercial focus, including digital analytics and metrics Excellent communication skills, strong presentation and facilitation skills to explain/sell creative concepts Proven track record of driving sales performance Agency management experience Proficient in customer understanding and campaign development Capable of working across boundaries and functional areas Familiarity with copy approval process Experience in the Pharma sector Project management experience Job Posting End Date 2026-08-07 Equal Opportunities Adjustment or Accommodations Request If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. Well provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. Note to candidates The Haleon recruitment team will contact you using a Haleon email account If you are not sure whether the email you received is from Haleon, please get in touch.
27/07/2026
Full time
Welcome to Haleon. Were a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, weve grown, evolved and are now entering an exciting new chapter one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now its time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose to deliver better everyday health with humanity at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. Haleon have an exciting opportunity to manage the digital transformation for Ecommerce and Digital Marketing across all brands and therapeutic areas. As a Digital Shelf Analyst you will be responsible for establishing an integrated digital support network for the development of e-commerce channel partnering across Haleon. You will also develop and execute an integrated business plan while managing relationships with strategic partners and pilot initiatives. Key duties & responsibilities Lead the digital capability for the brand teams as well as key stakeholders in other functional areas Develop a framework to enable marketing to build their digital strategies account for their variables and dynamics Create and pilot e-commerce initiatives Continue to feed the customer insight to the commercial team's brand strategy Lead the 12-month digital operational plan to deliver the activities that build towards the longer-term strategy Represent Haleon brands to both internal and external stakeholders Provide forums for education and sharing of best practices to marketing teams, executive leadership and cross functional resources Evaluate the digital strategy to optimize channel, customer, and consumer offerings Lead and align multi-stakeholder relationships to ensure ongoing alignment with digital strategies Inspire the marketing brand teams by developing digital capabilities and strategies and growing capability through on/off the job training and coaching Accountable for setting and achieving e-commerce operations metrics including key performance indicators (KPIs) and service level agreements Understand portfolio sets for global and local supported brands as well as portfolio managers Coordinate translation for the market and ensure execution is completed in a timely and accurate manner Initiate and track the copy approval process for all the materials in responsible market Ensure timely execution of all materials through DC and Global Platforms in responsible markets Interact with local operating companies to meet customer manager needs Ensure the portal (haleon.pro) is up to date and engage marketing and medical to keep the portal attractive for customers Review modern technologies and explore new developments in the digital landscape to deliver the communication and business objectives more effectively Basic Qualifications Bachelor's degree Experience in a large multi-national working environment Marketing experience Experience in multi-channel/digital marketing Preferred Qualifications Bachelor's degree (Marketing, Brand Management, Communications, or a Technology related field in Pharmaceuticals) Consult manager on Technology related field experience Digital course work Expert in digital marketing channels in sales and marketing Ability to influence, challenge and gain credibility with senior commercial leaders Digital/social/interactive marketing experience with a clear commercial focus, including digital analytics and metrics Excellent communication skills, strong presentation and facilitation skills to explain/sell creative concepts Proven track record of driving sales performance Agency management experience Proficient in customer understanding and campaign development Capable of working across boundaries and functional areas Familiarity with copy approval process Experience in the Pharma sector Project management experience Job Posting End Date 2026-08-07 Equal Opportunities Adjustment or Accommodations Request If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. Well provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. Note to candidates The Haleon recruitment team will contact you using a Haleon email account If you are not sure whether the email you received is from Haleon, please get in touch.
Cyber Risk Manager - Active Security Clearance Required
Solirius Ltd.
About us Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. We operate as a collaborative and inclusive organisation that empowers our people to take ownership, innovate, and develop their expertise. As an equal opportunities employer, we are committed to encouraging equality, diversity, and social mobility, while creating opportunities for our teams to work on meaningful projects that deliver lasting impact About You: You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. The Role We are looking for an experienced Cyber Risk Manager to join our growing cyber practice on a permanent basis, supporting major public sector clients, with a particular focus on Local Government. You will work closely with client stakeholders to identify, assess, manage, and communicate cyber risks across a variety of programmes and operational environments. Acting as a trusted advisor, you will help organisations establish effective cyber risk management practices, improve governance processes, and implement proportionate controls aligned to their risk appetite. You will play a key role in supporting the continued evolution of our Local Digital Cyber Risk capability, helping to mature reporting processes, strengthen risk insights, and enhance the use of the NCSC Cyber Assessment Framework (CAF) to support informed decision-making across the sector. You will be a fundamental member of the team, responsible for leading cyber risk activities, supporting and developing colleagues, fostering best practice, and ensuring our clients remain resilient against an evolving threat landscape. Leading and facilitating cyber risk assessments across programmes, projects, and operational environments. Supporting and maintaining the Cyber Risk reporting process for the Local Government sector, ensuring timely and accurate reporting of cyber risks and emerging trends. Supporting the continued development and maturity of the Local Digital Cyber Risk function through the enhancement of metrics, reporting frameworks, and governance structures. Analysing NCSC Cyber Assessment Framework (CAF) returns to identify themes, trends, and actionable risk insights that inform decision-making and prioritisation. Planning and executing assessments to determine the cyber risk levels associated with strategic departmental goals, programmes, and initiatives. Providing a cyber risk perspective on the development, refinement, and implementation of the CAF process to ensure it remains effective and aligned to organisational objectives. Directly engaging with councils, when required, to validate risk profiles, understand local challenges, and provide pragmatic risk-based guidance. Developing and maintaining cyber risk registers, ensuring risks are appropriately documented, prioritised, assigned, and managed through to resolution. Assessing the effectiveness of security controls and recommending proportionate improvements to reduce risk exposure. Producing high-quality risk reports, dashboards, and presentations for senior stakeholders and governance forums. Providing risk-based guidance to technical and business teams throughout project lifecycles. Conducting third-party and supplier cyber risk assessments where appropriate. Supporting internal and external audits, assurance reviews, and regulatory activities. Monitoring emerging threats and vulnerabilities to assess potential impacts to client environments. Promoting cyber risk awareness and embedding a positive security culture across client organisations. Key Skills and Experience Demonstrable experience working in cyber security, technology risk, information security, or enterprise risk management roles. Strong understanding of cyber risk management principles and methodologies. Experience working with recognised frameworks and standards, including: NIST Cybersecurity Framework (CSF) NCSC Cyber Assessment Framework (CAF) ISO/IEC 27001 and ISO/IEC 27005 CIS Critical Security Controls COBIT Experience analysing risk data and translating findings into meaningful recommendations and reporting outputs. Experience maintaining risk registers and tracking remediation activities. Strong stakeholder management skills, with experience engaging senior leaders, executive audiences, and external organisations. Ability to communicate technical risks effectively to both technical and non-technical stakeholders. Experience facilitating workshops and conducting interviews to gather evidence and validate risk assessments. Experience operating within Agile and multidisciplinary delivery environments. Knowledge of cloud security risks and controls across platforms such as Azure, AWS, or Google Cloud is beneficial. Experience within Local Government, the wider public sector, or regulated environments would be highly advantageous. Experience using data and reporting tools to develop metrics and management information would be beneficial. Desirable Certifications CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) CRISC (Certified in Risk and Information Systems Control) CISA (Certified Information Systems Auditor) ISO 27001 Lead Implementer or Lead Auditor NCSC or other recognised cyber security and risk management certifications. Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Cycle to Work and Electric Vehicle Schemes Flexible Working Annual Away Days/Company Socials Diversity and Inclusion As an equal opportunities employer, we are committed to creating a work environment that supports, celebrates, encourages and respects all individuals, where all processes are based on merit, competence, and business needs. Encouraging high social mobility is really important to us. We foster an inclusive culture by welcoming different perspectives, enabling equitable opportunities, and promoting open dialogue. This commitment is reflected in initiatives that support diversity, mental health, wellbeing, and professional development. Whatever stage you are at in your career, you will find an environment where you can thrive. Should you require further assistance or require any reasonable adjustments to be put in place to better support your application process, please do not hesitate to raise this with us. As a Disability Confident employer, we are committed to ensuring our recruitment process is accessible and inclusive, enabling all candidates to demonstrate their skills, experience and potential.
27/07/2026
Full time
About us Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. We operate as a collaborative and inclusive organisation that empowers our people to take ownership, innovate, and develop their expertise. As an equal opportunities employer, we are committed to encouraging equality, diversity, and social mobility, while creating opportunities for our teams to work on meaningful projects that deliver lasting impact About You: You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. The Role We are looking for an experienced Cyber Risk Manager to join our growing cyber practice on a permanent basis, supporting major public sector clients, with a particular focus on Local Government. You will work closely with client stakeholders to identify, assess, manage, and communicate cyber risks across a variety of programmes and operational environments. Acting as a trusted advisor, you will help organisations establish effective cyber risk management practices, improve governance processes, and implement proportionate controls aligned to their risk appetite. You will play a key role in supporting the continued evolution of our Local Digital Cyber Risk capability, helping to mature reporting processes, strengthen risk insights, and enhance the use of the NCSC Cyber Assessment Framework (CAF) to support informed decision-making across the sector. You will be a fundamental member of the team, responsible for leading cyber risk activities, supporting and developing colleagues, fostering best practice, and ensuring our clients remain resilient against an evolving threat landscape. Leading and facilitating cyber risk assessments across programmes, projects, and operational environments. Supporting and maintaining the Cyber Risk reporting process for the Local Government sector, ensuring timely and accurate reporting of cyber risks and emerging trends. Supporting the continued development and maturity of the Local Digital Cyber Risk function through the enhancement of metrics, reporting frameworks, and governance structures. Analysing NCSC Cyber Assessment Framework (CAF) returns to identify themes, trends, and actionable risk insights that inform decision-making and prioritisation. Planning and executing assessments to determine the cyber risk levels associated with strategic departmental goals, programmes, and initiatives. Providing a cyber risk perspective on the development, refinement, and implementation of the CAF process to ensure it remains effective and aligned to organisational objectives. Directly engaging with councils, when required, to validate risk profiles, understand local challenges, and provide pragmatic risk-based guidance. Developing and maintaining cyber risk registers, ensuring risks are appropriately documented, prioritised, assigned, and managed through to resolution. Assessing the effectiveness of security controls and recommending proportionate improvements to reduce risk exposure. Producing high-quality risk reports, dashboards, and presentations for senior stakeholders and governance forums. Providing risk-based guidance to technical and business teams throughout project lifecycles. Conducting third-party and supplier cyber risk assessments where appropriate. Supporting internal and external audits, assurance reviews, and regulatory activities. Monitoring emerging threats and vulnerabilities to assess potential impacts to client environments. Promoting cyber risk awareness and embedding a positive security culture across client organisations. Key Skills and Experience Demonstrable experience working in cyber security, technology risk, information security, or enterprise risk management roles. Strong understanding of cyber risk management principles and methodologies. Experience working with recognised frameworks and standards, including: NIST Cybersecurity Framework (CSF) NCSC Cyber Assessment Framework (CAF) ISO/IEC 27001 and ISO/IEC 27005 CIS Critical Security Controls COBIT Experience analysing risk data and translating findings into meaningful recommendations and reporting outputs. Experience maintaining risk registers and tracking remediation activities. Strong stakeholder management skills, with experience engaging senior leaders, executive audiences, and external organisations. Ability to communicate technical risks effectively to both technical and non-technical stakeholders. Experience facilitating workshops and conducting interviews to gather evidence and validate risk assessments. Experience operating within Agile and multidisciplinary delivery environments. Knowledge of cloud security risks and controls across platforms such as Azure, AWS, or Google Cloud is beneficial. Experience within Local Government, the wider public sector, or regulated environments would be highly advantageous. Experience using data and reporting tools to develop metrics and management information would be beneficial. Desirable Certifications CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) CRISC (Certified in Risk and Information Systems Control) CISA (Certified Information Systems Auditor) ISO 27001 Lead Implementer or Lead Auditor NCSC or other recognised cyber security and risk management certifications. Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Cycle to Work and Electric Vehicle Schemes Flexible Working Annual Away Days/Company Socials Diversity and Inclusion As an equal opportunities employer, we are committed to creating a work environment that supports, celebrates, encourages and respects all individuals, where all processes are based on merit, competence, and business needs. Encouraging high social mobility is really important to us. We foster an inclusive culture by welcoming different perspectives, enabling equitable opportunities, and promoting open dialogue. This commitment is reflected in initiatives that support diversity, mental health, wellbeing, and professional development. Whatever stage you are at in your career, you will find an environment where you can thrive. Should you require further assistance or require any reasonable adjustments to be put in place to better support your application process, please do not hesitate to raise this with us. As a Disability Confident employer, we are committed to ensuring our recruitment process is accessible and inclusive, enabling all candidates to demonstrate their skills, experience and potential.
Security Architect
Solirius Ltd.
About Us: Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. We operate as a collaborative and inclusive organisation that empowers our people to take ownership, innovate, and develop their expertise. As an equal opportunities employer, we are committed to encouraging equality, diversity, and social mobility, while creating opportunities for our teams to work on meaningful projects that deliver lasting impact About You: You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. The Role: We are seeking experienced Security Architects to support our public sector and enterprise clients in delivering secure digital services and technology transformation initiatives. The role involves engaging with multiple stakeholders to understand business objectives, identify security risks, and design security architectures that enable the safe delivery of business outcomes. You will work closely with solution architects, engineering teams, delivery managers, and client leadership to ensure that security is embedded by design and aligned with organisational risk appetites. As a Security Architect, you will operate with a high degree of autonomy, applying your expertise to resolve complex security challenges and providing authoritative guidance across projects and programmes. You will also contribute to the growth of the Security Practice by developing new service offerings, maintaining security standards and artefacts, supporting business development activities, and mentoring junior colleagues. In addition to technical leadership, you will help identify and shape new opportunities by engaging with client stakeholders to understand strategic security objectives and deliver value-driven outcomes. You will be a confident communicator, capable of influencing senior stakeholders, facilitating workshops, and building consensus across multidisciplinary teams. Key Responsibilities: Design end-to-end security architectures that align with business, technical, regulatory, and security requirements. Develop security strategies and controls for cloud-native, hybrid, and on-premise environments. Conduct security architecture reviews and provide recommendations to mitigate identified risks. Translate business and technical requirements into secure, scalable, and resilient designs. Ensure alignment with enterprise security architecture, governance frameworks, and organisational standards. Support Agile delivery teams by embedding security-by-design principles throughout the software development lifecycle. Define and document security patterns, reference architectures, and reusable security artefacts. Lead threat modelling activities and identify appropriate mitigation strategies. Collaborate with stakeholders across business, product, operations, and engineering teams to drive secure decision-making. Advise on identity and access management approaches, including authentication, authorisation, and privileged access controls. Ensure security, privacy, compliance, and risk management requirements are incorporated into solutions. Support security assurance activities, including risk assessments, security testing, and accreditation processes. Contribute to DevSecOps initiatives, promoting automation and continuous security practices. Produce clear architectural documentation, including security views, high-level designs, and security artefacts. Mentor junior team members and contribute to the development of the wider Security Practice. Key Experience: Extensive experience engaging with stakeholders at all levels, including senior leadership and C-suite executives. Proven experience operating within client-facing and/or consultancy environments. Demonstrated experience designing and implementing enterprise security architectures. Strong understanding of security architecture methodologies and frameworks. Experience conducting threat modelling and security risk assessments. Experience supporting security assurance activities within regulated environments. Proven ability to balance security requirements with operational and business objectives. Experience designing secure architectures across cloud and hybrid environments. Strong understanding of security controls for applications, infrastructure, data, and identity. Experience working within Agile delivery environments and integrating security into delivery processes. Familiarity with public sector security requirements and accreditation approaches is highly desirable. Experience supporting compliance initiatives involving standards and regulatory frameworks. Key Skills: Advanced knowledge of cloud security across Microsoft Azure, AWS, Google Cloud Platform (GCP), and Microsoft 365. Expertise in Zero Trust security principles and secure-by-design methodologies. Strong understanding of identity and access management technologies, including federation, SSO, MFA, and privileged access management. Experience with threat modelling methodologies such as STRIDE, PASTA, or equivalent. Knowledge of security frameworks and standards including: - ISO 27001 - NIST Cybersecurity Framework - NIST 800-53 - CIS Controls - SABSA - TOGAF Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Cycle to Work and Electric Vehicle schemes Flexible Working Annual Away Days/Company Socials Diversity and Inclusion As an equal opportunities employer, we are committed to creating a work environment that supports, celebrates, encourages and respects all individuals, where all processes are based on merit, competence and business needs. Encouraging high social mobility is really important to us. We foster an inclusive culture by welcoming different perspectives, enabling equitable opportunities and promoting open dialogue. This commitment is reflected in initiatives such as our gender diversity group and our focus on mental health and wellbeing. Whatever stage you are at, you will find an environment where you can thrive. Should you require further assistance or require any reasonable adjustments to be put in place to better support your application process, please do not hesitate to raise this with us. As a Disability Confident employer, we are committed to ensuring our recruitment process is accessible and inclusive, enabling all candidates to demonstrate their skills, experience and potential.
27/07/2026
Full time
About Us: Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. We operate as a collaborative and inclusive organisation that empowers our people to take ownership, innovate, and develop their expertise. As an equal opportunities employer, we are committed to encouraging equality, diversity, and social mobility, while creating opportunities for our teams to work on meaningful projects that deliver lasting impact About You: You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. The Role: We are seeking experienced Security Architects to support our public sector and enterprise clients in delivering secure digital services and technology transformation initiatives. The role involves engaging with multiple stakeholders to understand business objectives, identify security risks, and design security architectures that enable the safe delivery of business outcomes. You will work closely with solution architects, engineering teams, delivery managers, and client leadership to ensure that security is embedded by design and aligned with organisational risk appetites. As a Security Architect, you will operate with a high degree of autonomy, applying your expertise to resolve complex security challenges and providing authoritative guidance across projects and programmes. You will also contribute to the growth of the Security Practice by developing new service offerings, maintaining security standards and artefacts, supporting business development activities, and mentoring junior colleagues. In addition to technical leadership, you will help identify and shape new opportunities by engaging with client stakeholders to understand strategic security objectives and deliver value-driven outcomes. You will be a confident communicator, capable of influencing senior stakeholders, facilitating workshops, and building consensus across multidisciplinary teams. Key Responsibilities: Design end-to-end security architectures that align with business, technical, regulatory, and security requirements. Develop security strategies and controls for cloud-native, hybrid, and on-premise environments. Conduct security architecture reviews and provide recommendations to mitigate identified risks. Translate business and technical requirements into secure, scalable, and resilient designs. Ensure alignment with enterprise security architecture, governance frameworks, and organisational standards. Support Agile delivery teams by embedding security-by-design principles throughout the software development lifecycle. Define and document security patterns, reference architectures, and reusable security artefacts. Lead threat modelling activities and identify appropriate mitigation strategies. Collaborate with stakeholders across business, product, operations, and engineering teams to drive secure decision-making. Advise on identity and access management approaches, including authentication, authorisation, and privileged access controls. Ensure security, privacy, compliance, and risk management requirements are incorporated into solutions. Support security assurance activities, including risk assessments, security testing, and accreditation processes. Contribute to DevSecOps initiatives, promoting automation and continuous security practices. Produce clear architectural documentation, including security views, high-level designs, and security artefacts. Mentor junior team members and contribute to the development of the wider Security Practice. Key Experience: Extensive experience engaging with stakeholders at all levels, including senior leadership and C-suite executives. Proven experience operating within client-facing and/or consultancy environments. Demonstrated experience designing and implementing enterprise security architectures. Strong understanding of security architecture methodologies and frameworks. Experience conducting threat modelling and security risk assessments. Experience supporting security assurance activities within regulated environments. Proven ability to balance security requirements with operational and business objectives. Experience designing secure architectures across cloud and hybrid environments. Strong understanding of security controls for applications, infrastructure, data, and identity. Experience working within Agile delivery environments and integrating security into delivery processes. Familiarity with public sector security requirements and accreditation approaches is highly desirable. Experience supporting compliance initiatives involving standards and regulatory frameworks. Key Skills: Advanced knowledge of cloud security across Microsoft Azure, AWS, Google Cloud Platform (GCP), and Microsoft 365. Expertise in Zero Trust security principles and secure-by-design methodologies. Strong understanding of identity and access management technologies, including federation, SSO, MFA, and privileged access management. Experience with threat modelling methodologies such as STRIDE, PASTA, or equivalent. Knowledge of security frameworks and standards including: - ISO 27001 - NIST Cybersecurity Framework - NIST 800-53 - CIS Controls - SABSA - TOGAF Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Cycle to Work and Electric Vehicle schemes Flexible Working Annual Away Days/Company Socials Diversity and Inclusion As an equal opportunities employer, we are committed to creating a work environment that supports, celebrates, encourages and respects all individuals, where all processes are based on merit, competence and business needs. Encouraging high social mobility is really important to us. We foster an inclusive culture by welcoming different perspectives, enabling equitable opportunities and promoting open dialogue. This commitment is reflected in initiatives such as our gender diversity group and our focus on mental health and wellbeing. Whatever stage you are at, you will find an environment where you can thrive. Should you require further assistance or require any reasonable adjustments to be put in place to better support your application process, please do not hesitate to raise this with us. As a Disability Confident employer, we are committed to ensuring our recruitment process is accessible and inclusive, enabling all candidates to demonstrate their skills, experience and potential.
Capital One UK
Senior Software Engineering Manager
Capital One UK Islington, London
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
27/07/2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Business Development Executive
Capsticks Solicitors LLP Birmingham, Staffordshire
Location Birmingham, Leeds or Manchester Hybrid working THE TEAM Under the leadership of the Director of Business Development & Marketing (BD & M), the department provides a broad range of support to the wider firm across business development, bids, marketing, communications and events. The team comprises 19 individuals and works closely with partners, client account leads and sector heads to drive sustainable growth for the firm. THE ROLE This is a hands-on role within a busy and collaborative Business Development & Marketing team. The Business Development Executive will work in closely with Business Development Managers (BDMs), and lawyers to help win work, develop client relationships, and strengthen the firm's position as a go-to adviser in all sectors. The role is suited to someone who has experience of working at BD Executive level within a law firm or professional services environment and is looking to further develop their skills and experience whilst managing multiple workstreams. Under the guidance of the BDMs and senior colleagues, the postholder will take responsibility for delivering agreed BD activities, supporting on work winning campaigns, client development, and contributing insight and ideas. This position offers exposure across all sectors of the firm and the opportunity to make a visible contribution. This role can be based out of any of our regional offices, including Birmingham, Leeds and Manchester. We operate a hybrid working model with this role requiring 2 days a week in the office. KEY RESPONSIBILITIES Client and Sector Development Working with BDMs to deliver sector and client plans, taking responsibility for agreed initiatives and ensuring delivery against objectives. Develop effective working relationships with partners, client account leads and other stakeholders, contributing ideas and challenging constructively where appropriate. Attend sector and client meetings as required, proactively progressing actions and follow-ups. Build relationships with external partners to support sector and brand development and commercial opportunities. Insight, Analysis and Reporting Review, analyse and interpret client and sector performance data, identifying trends, opportunities and areas for improvement. Produce high-quality reports and presentations, making clear and practical recommendations to BDMs and senior stakeholders. Support the production of financial reports and client account data, ensuring accuracy and relevance. Use AI tools and work with specialist teams to undertake competitor research and market analysis. Campaigns, Communications and Profile Raising Support with the planning, delivery and evaluation of work-winning campaigns, thought leadership programmes and targeted communications. Collate content for external newsletters, alerts and updates. Work with BDMs and sector teams to ensure activity is tracked, measured and followed up effectively. Directories, Proposals and Credentials Manage and maintain the firm's CV library, ensuring quality, consistency and timely updates. Work alongside BDMs to coordinate submissions including awards, surveys and legal directories, collating content, managing deadlines and liaising with stakeholders. Support the BDMs and bids team with collating content for proposals. Events and BD Programme Support Support the firm's programme of events, including seminars, webinars, conferences and hospitality. Work closely with the Events Manager to help deliver one of the firm's sector Diploma programmes. CRM and Systems Work with sector teams to ensure client and contact information is accurately captured within the firm's CRM system and used effectively. Proficient use of reporting tools to access, interpret and present financial data Collaborate with the Senior CRM Executive to maintain data quality, GDPR compliance and support ongoing CRM development projects. EXPERIENCE The successful candidate is likely to be working in a Business Development Executive role within a law firm or professional services environment and will be able to demonstrate: Relevant experience in business development or a related role within professional services. Experience of working with senior stakeholders, including partners or equivalent, with the confidence to communicate credibly and influence outcomes. Good analytical skills, with the ability to interpret data and translate into recommendations. Excellent verbal and written communication skills, with close attention to detail. Experience of maintaining and using CRM systems and internal databases. Competence across the Microsoft Office suite and a practical understanding of using AI tools (e.g. Copilot) to support BD activity. Strong organisation and time-management skills, with the ability to manage multiple priorities, meet tight deadlines and remain calm under pressure. High attention to detail and strong problem-solving capability. PERSONAL ATTRIBUTES Candidates will also be expected to demonstrate that they are: Self-motivated, positive and proactive Comfortable taking responsibility for delivering work to a high standard. Innovative and curious, with a genuine interest in the sectors and services offered by the firm. Collaborative team players, willing to flex and support colleagues across the team. Focused on delivering a first-class service to internal and external stakeholders. Willing to travel within the UK, work outside normal office hours where required and occasionally stay overnight at events CAPSTICKS IS AN INCLUSIVE EMPLOYER At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs. We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements. If you have any questions, please contact our Recruitment team on: ()
26/07/2026
Full time
Location Birmingham, Leeds or Manchester Hybrid working THE TEAM Under the leadership of the Director of Business Development & Marketing (BD & M), the department provides a broad range of support to the wider firm across business development, bids, marketing, communications and events. The team comprises 19 individuals and works closely with partners, client account leads and sector heads to drive sustainable growth for the firm. THE ROLE This is a hands-on role within a busy and collaborative Business Development & Marketing team. The Business Development Executive will work in closely with Business Development Managers (BDMs), and lawyers to help win work, develop client relationships, and strengthen the firm's position as a go-to adviser in all sectors. The role is suited to someone who has experience of working at BD Executive level within a law firm or professional services environment and is looking to further develop their skills and experience whilst managing multiple workstreams. Under the guidance of the BDMs and senior colleagues, the postholder will take responsibility for delivering agreed BD activities, supporting on work winning campaigns, client development, and contributing insight and ideas. This position offers exposure across all sectors of the firm and the opportunity to make a visible contribution. This role can be based out of any of our regional offices, including Birmingham, Leeds and Manchester. We operate a hybrid working model with this role requiring 2 days a week in the office. KEY RESPONSIBILITIES Client and Sector Development Working with BDMs to deliver sector and client plans, taking responsibility for agreed initiatives and ensuring delivery against objectives. Develop effective working relationships with partners, client account leads and other stakeholders, contributing ideas and challenging constructively where appropriate. Attend sector and client meetings as required, proactively progressing actions and follow-ups. Build relationships with external partners to support sector and brand development and commercial opportunities. Insight, Analysis and Reporting Review, analyse and interpret client and sector performance data, identifying trends, opportunities and areas for improvement. Produce high-quality reports and presentations, making clear and practical recommendations to BDMs and senior stakeholders. Support the production of financial reports and client account data, ensuring accuracy and relevance. Use AI tools and work with specialist teams to undertake competitor research and market analysis. Campaigns, Communications and Profile Raising Support with the planning, delivery and evaluation of work-winning campaigns, thought leadership programmes and targeted communications. Collate content for external newsletters, alerts and updates. Work with BDMs and sector teams to ensure activity is tracked, measured and followed up effectively. Directories, Proposals and Credentials Manage and maintain the firm's CV library, ensuring quality, consistency and timely updates. Work alongside BDMs to coordinate submissions including awards, surveys and legal directories, collating content, managing deadlines and liaising with stakeholders. Support the BDMs and bids team with collating content for proposals. Events and BD Programme Support Support the firm's programme of events, including seminars, webinars, conferences and hospitality. Work closely with the Events Manager to help deliver one of the firm's sector Diploma programmes. CRM and Systems Work with sector teams to ensure client and contact information is accurately captured within the firm's CRM system and used effectively. Proficient use of reporting tools to access, interpret and present financial data Collaborate with the Senior CRM Executive to maintain data quality, GDPR compliance and support ongoing CRM development projects. EXPERIENCE The successful candidate is likely to be working in a Business Development Executive role within a law firm or professional services environment and will be able to demonstrate: Relevant experience in business development or a related role within professional services. Experience of working with senior stakeholders, including partners or equivalent, with the confidence to communicate credibly and influence outcomes. Good analytical skills, with the ability to interpret data and translate into recommendations. Excellent verbal and written communication skills, with close attention to detail. Experience of maintaining and using CRM systems and internal databases. Competence across the Microsoft Office suite and a practical understanding of using AI tools (e.g. Copilot) to support BD activity. Strong organisation and time-management skills, with the ability to manage multiple priorities, meet tight deadlines and remain calm under pressure. High attention to detail and strong problem-solving capability. PERSONAL ATTRIBUTES Candidates will also be expected to demonstrate that they are: Self-motivated, positive and proactive Comfortable taking responsibility for delivering work to a high standard. Innovative and curious, with a genuine interest in the sectors and services offered by the firm. Collaborative team players, willing to flex and support colleagues across the team. Focused on delivering a first-class service to internal and external stakeholders. Willing to travel within the UK, work outside normal office hours where required and occasionally stay overnight at events CAPSTICKS IS AN INCLUSIVE EMPLOYER At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs. We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements. If you have any questions, please contact our Recruitment team on: ()
Technical Writer, Vice President
State Street Corporation
Who we are looking for The Technical Writer, VP responsibilities will help support uplifting the reporting associated with overall regulatory programs. This includes: Monthly SteerCo material, Quarterly Metrics, Outcomes Dashboard, Monthly Spotlights, Regulatory decks, and other ad-hoc Senior Management requests. This resource will also contribute to the regulatory program as a Project Manager, supporting and guiding program activities, and advancing the development and execution of a future state design including operating model. They will serve as a liaison between technical and non-technical teams, and be responsible for understanding and translating complex technical concepts into language that is easily understood by stakeholders. The successful candidate will take initiative, exercise independent thinking, multi-task activities, set priorities, and meet aggressive deadlines in a fast paced environment. Must have strong interpersonal, organizational, and communication skills and be interested in working in a professional and team-oriented environment. What you will be responsible for Technical Writing Work across Regulatory Governance leads and Execution workstream leads to uplift existing reporting and assist with communicating strategy and effective story-telling associated with the regulatory program. Ability to translate technical details to executive/regulatory reporting needs. Develop content to explain new technologies/processes, helping to implement solutions that improve how information is delivered to stakeholders. Develop process to maintain documentation hub (new releases, reviews, periodic refresh). Assist with all needed technical writing including business cases which include scope requirements, outcomes, benefits, metrics, training courses as needed. Project Management Leads the end-to-end planning and management of a small to medium cross technology team initiatives. Plans, organizes and controls the activities of cross-functional project teams. Develops and maintains an end-to-end project plan (in Jira), maintains project level RAID log. Provides updates on OKRs, project execution metrics and outcomes. Provides updates to be included in Monthly SteerCo material. Coordinates communication across the multiple project stakeholders with ability to translate from granular technical level to an executive consumable level. Identifies and uses best practices for project management. Demonstrates an understanding of the impact of problems across the organization and facilitates a collaborative solution. Coordinate across many teams with different responsibilities and goals to communicate, negotiate, and manage tasks. What we value Experience working with the Agile Software Development Methodology, Jira advanced roadmap or other Project/Program Management tools would be a plus. The ability to roll-up technical updates to senior and executive business management is critical. Experience and desire to interface with external clients is also important for the person assuming this role. Candidate is knowledgeable in IT risk Candidate is knowledgeable and/or has experience with global financial regulatory programs Candidate is able to work collaboratively with others to produce a quality work product Candidate is able to clearly articulate impactful executive messaging Candidate is knowledgeable with effective business writing methods and techniques Advanced MS Excel, Word, PowerPoint, and presentation skills, etc. Education & Preferred Qualifications Bachelor's degree in Computer Science / Information Technology, IT Security, Risk Management, or a related field 5 to 8 years of experience working in IT within the Financial Services industry. Technical acumen including the ability to understand and articulate technical topics. Ability to take technical content and processes and develop it into consumable documentation and communications Strong Project Management skill set. Strong understanding of current technologies with past experience in a technical role. Outstanding communication skills with confidence to deliver difficult messages to senior and executive management when necessary. Proficiency with latest tools: Sharepoint, Jira, Confluence, Microsoft Project, Visio, Excel, and Word required Self-starter who can reach out to teams to understand details of projects, identify issues and propose and lead the implementation of solutions. Excellent collaboration skills including the ability to partner with key stakeholders and cross functional teams Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. Why this role is important to us Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation. We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company. Join us if you want to grow your technical skills, solve real problems and make your mark on our industry. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Read more information on jobs at Read our CEO Statement Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at Read our CEO Statement
26/07/2026
Full time
Who we are looking for The Technical Writer, VP responsibilities will help support uplifting the reporting associated with overall regulatory programs. This includes: Monthly SteerCo material, Quarterly Metrics, Outcomes Dashboard, Monthly Spotlights, Regulatory decks, and other ad-hoc Senior Management requests. This resource will also contribute to the regulatory program as a Project Manager, supporting and guiding program activities, and advancing the development and execution of a future state design including operating model. They will serve as a liaison between technical and non-technical teams, and be responsible for understanding and translating complex technical concepts into language that is easily understood by stakeholders. The successful candidate will take initiative, exercise independent thinking, multi-task activities, set priorities, and meet aggressive deadlines in a fast paced environment. Must have strong interpersonal, organizational, and communication skills and be interested in working in a professional and team-oriented environment. What you will be responsible for Technical Writing Work across Regulatory Governance leads and Execution workstream leads to uplift existing reporting and assist with communicating strategy and effective story-telling associated with the regulatory program. Ability to translate technical details to executive/regulatory reporting needs. Develop content to explain new technologies/processes, helping to implement solutions that improve how information is delivered to stakeholders. Develop process to maintain documentation hub (new releases, reviews, periodic refresh). Assist with all needed technical writing including business cases which include scope requirements, outcomes, benefits, metrics, training courses as needed. Project Management Leads the end-to-end planning and management of a small to medium cross technology team initiatives. Plans, organizes and controls the activities of cross-functional project teams. Develops and maintains an end-to-end project plan (in Jira), maintains project level RAID log. Provides updates on OKRs, project execution metrics and outcomes. Provides updates to be included in Monthly SteerCo material. Coordinates communication across the multiple project stakeholders with ability to translate from granular technical level to an executive consumable level. Identifies and uses best practices for project management. Demonstrates an understanding of the impact of problems across the organization and facilitates a collaborative solution. Coordinate across many teams with different responsibilities and goals to communicate, negotiate, and manage tasks. What we value Experience working with the Agile Software Development Methodology, Jira advanced roadmap or other Project/Program Management tools would be a plus. The ability to roll-up technical updates to senior and executive business management is critical. Experience and desire to interface with external clients is also important for the person assuming this role. Candidate is knowledgeable in IT risk Candidate is knowledgeable and/or has experience with global financial regulatory programs Candidate is able to work collaboratively with others to produce a quality work product Candidate is able to clearly articulate impactful executive messaging Candidate is knowledgeable with effective business writing methods and techniques Advanced MS Excel, Word, PowerPoint, and presentation skills, etc. Education & Preferred Qualifications Bachelor's degree in Computer Science / Information Technology, IT Security, Risk Management, or a related field 5 to 8 years of experience working in IT within the Financial Services industry. Technical acumen including the ability to understand and articulate technical topics. Ability to take technical content and processes and develop it into consumable documentation and communications Strong Project Management skill set. Strong understanding of current technologies with past experience in a technical role. Outstanding communication skills with confidence to deliver difficult messages to senior and executive management when necessary. Proficiency with latest tools: Sharepoint, Jira, Confluence, Microsoft Project, Visio, Excel, and Word required Self-starter who can reach out to teams to understand details of projects, identify issues and propose and lead the implementation of solutions. Excellent collaboration skills including the ability to partner with key stakeholders and cross functional teams Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. Why this role is important to us Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation. We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company. Join us if you want to grow your technical skills, solve real problems and make your mark on our industry. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Read more information on jobs at Read our CEO Statement Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at Read our CEO Statement
Digital Manager
Ponderosa Agency Limited Leamington Spa, Warwickshire
JOB OVERVIEW Salary: £35,000-£45,000 Location: Leamington Spa (Hybrid - Tuesday to Thursday in office) Reporting to: Digital Director WHY JOIN ADGEN We're Adgen! A specialist media agency dedicated to helping education providers reach and engage the people who matter most. We take the time to understand each client's unique challenges and aspirations, delivering tailored, performance driven campaigns that achieve measurable results. Adgen is part of the Audience Collective, a group of specialist agencies connected by a shared belief that different perspectives create better outcomes. This gives our people access to deep expertise, cross agency collaboration and a big picture view of how media, creativity and performance work together. Through the Audience Collective, our clients access a full ecosystem of expertise to move faster, think smarter, and grow beyond expectations. THE ROLE As Digital Manager at Adgen, you'll be responsible for developing, delivering, and optimising digital media campaigns across paid search, paid social, and programmatic channels. Working closely with client teams and channel specialists, you'll ensure digital activity is insight led, performance driven, and aligned to client objectives. You'll act as a trusted digital expert for clients and colleagues, balancing hands on campaign delivery with strategic input, performance accountability, and contribution to the evolution of Adgen's digital offering. Own the performance. Shape the strategy. Deliver measurable impact. WHAT GOOD LOOKS LIKE Digital campaigns consistently meet or exceed agreed KPIs Clients trust Adgen's digital recommendations and performance insight Campaign planning and execution are accurate, timely, and best in class Performance insight clearly informs optimisation and future strategy Digital capability continues to evolve through innovation and learning KEY RESPONSIBILITIES DIGITAL CAMPAIGN PLANNING & DELIVERY Collaborate with client teams to develop comprehensive digital media plans aligned to client objectives and budgets Extract insight from historic performance, benchmarks, and audience data to forecast outcomes and define KPIs Build and execute campaigns across platforms including Google Ads, Meta, LinkedIn, and other paid media channels Apply channel best practice to campaign setup, targeting, creative formats, and optimisation approaches Ensure campaigns are delivered accurately, on time, and to brief Objective To deliver high quality digital campaigns that are strategically sound and performance driven. PERFORMANCE, OPTIMISATION & REPORTING Monitor campaign performance and spend against agreed KPIs and budgets Implement ongoing optimisation strategies to improve performance and efficiency Produce clear, actionable insight and channel recommendations Contribute to end of campaign reports and quarterly reviews Present performance results and recommendations clearly and confidently to clients Objective To translate performance data into insight that drives optimisation and continuous improvement. CLIENT & STAKEHOLDER COLLABORATION Act as the go to digital media expert for client teams and stakeholders Participate in client meetings, providing confident and informed performance updates Build strong, trusted relationships with clients through clear communication and expertise Ensure digital activity aligns with client business goals, sector context, and challenges Objective To build confidence in Adgen's digital capability through strong client partnership and expertise. COMMERCIAL & OFFERING DEVELOPMENT Support the development of Adgen's paid media and digital offering Proactively identify new channels, tools, or approaches that add value for clients Support client teams in identifying revenue opportunities beyond planned campaigns Apply commercial awareness to planning, performance, and recommendation making Objective To support sustainable growth of Adgen's digital capability and commercial performance. TEAM SUPPORT & OPERATIONAL EXCELLENCE Support and guide Digital Executives or Specialists where applicable Maintain high standards of accuracy, quality control, and documentation Manage workload effectively across multiple campaigns and priorities Contribute to efficient ways of working within the digital team Objective To support a high performing digital function through strong organisation and quality control. FUTURE CAPABILITY & INNOVATION Stay up to date with digital trends, platform developments, and best practice Test and adopt new features, formats, and technologies where appropriate Balance data driven decision making with creative and innovative approaches Share learning and insight with the wider team Objective To future proof Adgen's digital capability through innovation, learning, and continuous improvement. EXPERIENCE AND REQUIREMENTS Essential Proven experience in PPC, and paid social within an agency or in house role Strong understanding of platforms including Google Ads, Meta, LinkedIn, and programmatic media Strong analytical skills with the ability to extract insight from data Excellent attention to detail and quality control Confident communicator with strong client service skills Commercial awareness and results focused mindset Strong organisation, prioritisation, and project management skills Nice to have Bachelor's degree in Marketing, Business, or related field Experience within education, youth, or employer marketing Experience supporting or mentoring junior team members WHAT WE OFFER Hybrid working (Leamington Spa office Tuesday-Thursday) 25 days holiday + 3 celebration days 37.5-hour working week Pension, life insurance and income protection EAP and 24/7 virtual GP access YOUR FIRST 12 MONTHS AT ADGEN Months 0-3: Foundations & confidence Learn Adgen and Audience Collective ways of working and tools Take ownership of existing digital campaigns under guidance Build strong understanding of client objectives and performance expectations Develop confidence in reporting, optimisation, and client communication Months 4-6: Ownership & optimisation Own digital campaign planning, delivery, and optimisation across key accounts Confidently manage budgets, performance, and KPI delivery Present performance insight and recommendations to clients Begin contributing ideas to improve digital strategy and delivery Months 7-12: Strategic impact Demonstrate consistent performance improvement across campaigns Influence planning and strategy through insight and expertise Support development of junior team members Contribute to evolution of Adgen's digital offering and best practice PROGRESSION & CAPABILITY GROWTH Objective The role demonstrates increasing strategic influence, performance ownership, and leadership capability over time. Key activities may include: Taking ownership of larger or more complex digital budgets Developing deeper expertise in specific platforms or channels Contributing to agency wide digital strategy and proposition development Supporting new business pitches and capability storytelling Progression toward Senior Digital Manager or Digital Director
26/07/2026
Full time
JOB OVERVIEW Salary: £35,000-£45,000 Location: Leamington Spa (Hybrid - Tuesday to Thursday in office) Reporting to: Digital Director WHY JOIN ADGEN We're Adgen! A specialist media agency dedicated to helping education providers reach and engage the people who matter most. We take the time to understand each client's unique challenges and aspirations, delivering tailored, performance driven campaigns that achieve measurable results. Adgen is part of the Audience Collective, a group of specialist agencies connected by a shared belief that different perspectives create better outcomes. This gives our people access to deep expertise, cross agency collaboration and a big picture view of how media, creativity and performance work together. Through the Audience Collective, our clients access a full ecosystem of expertise to move faster, think smarter, and grow beyond expectations. THE ROLE As Digital Manager at Adgen, you'll be responsible for developing, delivering, and optimising digital media campaigns across paid search, paid social, and programmatic channels. Working closely with client teams and channel specialists, you'll ensure digital activity is insight led, performance driven, and aligned to client objectives. You'll act as a trusted digital expert for clients and colleagues, balancing hands on campaign delivery with strategic input, performance accountability, and contribution to the evolution of Adgen's digital offering. Own the performance. Shape the strategy. Deliver measurable impact. WHAT GOOD LOOKS LIKE Digital campaigns consistently meet or exceed agreed KPIs Clients trust Adgen's digital recommendations and performance insight Campaign planning and execution are accurate, timely, and best in class Performance insight clearly informs optimisation and future strategy Digital capability continues to evolve through innovation and learning KEY RESPONSIBILITIES DIGITAL CAMPAIGN PLANNING & DELIVERY Collaborate with client teams to develop comprehensive digital media plans aligned to client objectives and budgets Extract insight from historic performance, benchmarks, and audience data to forecast outcomes and define KPIs Build and execute campaigns across platforms including Google Ads, Meta, LinkedIn, and other paid media channels Apply channel best practice to campaign setup, targeting, creative formats, and optimisation approaches Ensure campaigns are delivered accurately, on time, and to brief Objective To deliver high quality digital campaigns that are strategically sound and performance driven. PERFORMANCE, OPTIMISATION & REPORTING Monitor campaign performance and spend against agreed KPIs and budgets Implement ongoing optimisation strategies to improve performance and efficiency Produce clear, actionable insight and channel recommendations Contribute to end of campaign reports and quarterly reviews Present performance results and recommendations clearly and confidently to clients Objective To translate performance data into insight that drives optimisation and continuous improvement. CLIENT & STAKEHOLDER COLLABORATION Act as the go to digital media expert for client teams and stakeholders Participate in client meetings, providing confident and informed performance updates Build strong, trusted relationships with clients through clear communication and expertise Ensure digital activity aligns with client business goals, sector context, and challenges Objective To build confidence in Adgen's digital capability through strong client partnership and expertise. COMMERCIAL & OFFERING DEVELOPMENT Support the development of Adgen's paid media and digital offering Proactively identify new channels, tools, or approaches that add value for clients Support client teams in identifying revenue opportunities beyond planned campaigns Apply commercial awareness to planning, performance, and recommendation making Objective To support sustainable growth of Adgen's digital capability and commercial performance. TEAM SUPPORT & OPERATIONAL EXCELLENCE Support and guide Digital Executives or Specialists where applicable Maintain high standards of accuracy, quality control, and documentation Manage workload effectively across multiple campaigns and priorities Contribute to efficient ways of working within the digital team Objective To support a high performing digital function through strong organisation and quality control. FUTURE CAPABILITY & INNOVATION Stay up to date with digital trends, platform developments, and best practice Test and adopt new features, formats, and technologies where appropriate Balance data driven decision making with creative and innovative approaches Share learning and insight with the wider team Objective To future proof Adgen's digital capability through innovation, learning, and continuous improvement. EXPERIENCE AND REQUIREMENTS Essential Proven experience in PPC, and paid social within an agency or in house role Strong understanding of platforms including Google Ads, Meta, LinkedIn, and programmatic media Strong analytical skills with the ability to extract insight from data Excellent attention to detail and quality control Confident communicator with strong client service skills Commercial awareness and results focused mindset Strong organisation, prioritisation, and project management skills Nice to have Bachelor's degree in Marketing, Business, or related field Experience within education, youth, or employer marketing Experience supporting or mentoring junior team members WHAT WE OFFER Hybrid working (Leamington Spa office Tuesday-Thursday) 25 days holiday + 3 celebration days 37.5-hour working week Pension, life insurance and income protection EAP and 24/7 virtual GP access YOUR FIRST 12 MONTHS AT ADGEN Months 0-3: Foundations & confidence Learn Adgen and Audience Collective ways of working and tools Take ownership of existing digital campaigns under guidance Build strong understanding of client objectives and performance expectations Develop confidence in reporting, optimisation, and client communication Months 4-6: Ownership & optimisation Own digital campaign planning, delivery, and optimisation across key accounts Confidently manage budgets, performance, and KPI delivery Present performance insight and recommendations to clients Begin contributing ideas to improve digital strategy and delivery Months 7-12: Strategic impact Demonstrate consistent performance improvement across campaigns Influence planning and strategy through insight and expertise Support development of junior team members Contribute to evolution of Adgen's digital offering and best practice PROGRESSION & CAPABILITY GROWTH Objective The role demonstrates increasing strategic influence, performance ownership, and leadership capability over time. Key activities may include: Taking ownership of larger or more complex digital budgets Developing deeper expertise in specific platforms or channels Contributing to agency wide digital strategy and proposition development Supporting new business pitches and capability storytelling Progression toward Senior Digital Manager or Digital Director
Senior Administrator
Luminate Education Group / Business Support Leeds, Yorkshire
The following content displays a map of the jobs location - Leeds Commencing at £27,632 with progression to £29,255 per annum Working Hours: 37 City/Town: Leeds Closing Date: 29/07/2026 Job Category: Administration Group Member: Luminate Education Group / Business Support Benefits Annual leave: Curriculum and Management: 44 days plus bank holidays; Curriculum support and business support: 39 days plus bank holidays Pension schemes with generous employer contributions: Teachers' Pension Scheme, Local Government Pension Scheme, People's Pension Scheme CPD opportunities: Annual staff conference plus 2 additional staff development days. Qualifications including PGCE, Apprenticeships, Leadership and Management courses. Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane). Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes. Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles. About the Role We are looking for a highly organised and proactive Senior Administrator to join our Executive Support Team. In this pivotal role, you will provide high-quality administrative support to our Executive Leadership Team, helping to ensure the smooth and efficient running of a busy executive office. As a trusted member of the team, you will act as a key point of contact for the Executive Leadership Team, liaising confidently with staff, students, Governors and external stakeholders. You will take ownership of a wide range of administrative activities, delivering exceptional organisational support and playing an important role in enabling the Executive Leadership Team to focus on delivering the organisation's strategic priorities. What You Will Do You will work with the Head of Department to provide professional, responsive, and confidential PA support to the Executive Leadership Team. Organise events, conferences, strategy sessions and various meetings. Produce meeting agendas and accurate minutes of meetings. Assist with the planning and prioritisation of ELT's daily workload. About You Previous experience as a Senior Administrator or PA. Able to work flexibly and without direct supervision. Good IT skills. Able to work to tight deadlines. About Us Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people's lives through genuinely transformative education and training. We offer a wide range of job vacancies across our business support functions: Finance, Human Resources, IT SS, Marketing, Communications, Executive Support, Estates and Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress. As an education provider, we are committed to lifelong learning and investing in our workforce, and you'll have access to a broad variety of training and professional development designed to help you continually develop and grow. Luminate Education Group consists of Harrogate College, Keighley College, Leeds City College, Leeds Sixth Form College, Pudsey Sixth Form College, Leeds Conservatoire and University Centre Leeds. SafeGuarding At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children. Equality, Diversity and Inclusion Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group's values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please click here to learn more about our EDI objectives. Recruitment Agencies We do not accept unsolicited CV's and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.
26/07/2026
Full time
The following content displays a map of the jobs location - Leeds Commencing at £27,632 with progression to £29,255 per annum Working Hours: 37 City/Town: Leeds Closing Date: 29/07/2026 Job Category: Administration Group Member: Luminate Education Group / Business Support Benefits Annual leave: Curriculum and Management: 44 days plus bank holidays; Curriculum support and business support: 39 days plus bank holidays Pension schemes with generous employer contributions: Teachers' Pension Scheme, Local Government Pension Scheme, People's Pension Scheme CPD opportunities: Annual staff conference plus 2 additional staff development days. Qualifications including PGCE, Apprenticeships, Leadership and Management courses. Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane). Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes. Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles. About the Role We are looking for a highly organised and proactive Senior Administrator to join our Executive Support Team. In this pivotal role, you will provide high-quality administrative support to our Executive Leadership Team, helping to ensure the smooth and efficient running of a busy executive office. As a trusted member of the team, you will act as a key point of contact for the Executive Leadership Team, liaising confidently with staff, students, Governors and external stakeholders. You will take ownership of a wide range of administrative activities, delivering exceptional organisational support and playing an important role in enabling the Executive Leadership Team to focus on delivering the organisation's strategic priorities. What You Will Do You will work with the Head of Department to provide professional, responsive, and confidential PA support to the Executive Leadership Team. Organise events, conferences, strategy sessions and various meetings. Produce meeting agendas and accurate minutes of meetings. Assist with the planning and prioritisation of ELT's daily workload. About You Previous experience as a Senior Administrator or PA. Able to work flexibly and without direct supervision. Good IT skills. Able to work to tight deadlines. About Us Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people's lives through genuinely transformative education and training. We offer a wide range of job vacancies across our business support functions: Finance, Human Resources, IT SS, Marketing, Communications, Executive Support, Estates and Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress. As an education provider, we are committed to lifelong learning and investing in our workforce, and you'll have access to a broad variety of training and professional development designed to help you continually develop and grow. Luminate Education Group consists of Harrogate College, Keighley College, Leeds City College, Leeds Sixth Form College, Pudsey Sixth Form College, Leeds Conservatoire and University Centre Leeds. SafeGuarding At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children. Equality, Diversity and Inclusion Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group's values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please click here to learn more about our EDI objectives. Recruitment Agencies We do not accept unsolicited CV's and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.
Business Development Manager
Institutional Shareholder Services Inc.
Overview We are seeking a sales professional with 3-5 years of experience in new business development, preferably in the financial services industry. The core focus is selling to financial product providers by building and growing relationships with senior level decision makers, and driving the full sales process within the assigned territory. Responsibilities Drive the full sales process from opportunity identification through to close within the assigned territory. Achieve sales goals through prioritizing activity and managing the sales pipeline. Partner with your network to develop and deliver tailored business cases demonstrating the value and ROI for our solutions. Present solution benefits through in person visits, industry conferences, and virtual demonstrations. Establish and maintain strong relationships with prospects, partners, and industry organisations to facilitate new business. Respond to inbound leads and fold them into a structured follow up process to maximise win ratios. Leverage Salesforce to effectively manage activity and pipeline. Qualifications Degree level education. 3 5 years of sales experience, ideally selling software solutions or data, with an advantage in the financial institutions sector. Ability to network and build relationships with senior leaders at financial product providers. Proven experience negotiating and closing multi year high value agreements with senior executives. Extensive experience identifying prospects' needs and challenges, matching services, and concept selling. Excellent lead qualifying techniques and sales cycle management skills. Strong written and verbal communication, presentation, and organizational skills. In person and virtual product demonstration skills, with ability to navigate multiple web pages and programs seamlessly. Demonstrable analytical and problem solving skills. Preferred Technical Capabilities Experience with Salesforce. Active understanding of LinkedIn and how to leverage it. Familiarity with core Microsoft Office software, including PowerPoint, Excel, Word, and Outlook. Benefits Full product and sales refresher training, and familiarisation with our value proposition before engaging prospects. Additional benefits include generous and increasing holiday entitlements, company pension, health and dental care options, hybrid working, and supported professional development. Equal Opportunity Employer Institutional Shareholder Services ("ISS") is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non discriminatory basis, consistent with all applicable federal, state, and local requirements.
26/07/2026
Full time
Overview We are seeking a sales professional with 3-5 years of experience in new business development, preferably in the financial services industry. The core focus is selling to financial product providers by building and growing relationships with senior level decision makers, and driving the full sales process within the assigned territory. Responsibilities Drive the full sales process from opportunity identification through to close within the assigned territory. Achieve sales goals through prioritizing activity and managing the sales pipeline. Partner with your network to develop and deliver tailored business cases demonstrating the value and ROI for our solutions. Present solution benefits through in person visits, industry conferences, and virtual demonstrations. Establish and maintain strong relationships with prospects, partners, and industry organisations to facilitate new business. Respond to inbound leads and fold them into a structured follow up process to maximise win ratios. Leverage Salesforce to effectively manage activity and pipeline. Qualifications Degree level education. 3 5 years of sales experience, ideally selling software solutions or data, with an advantage in the financial institutions sector. Ability to network and build relationships with senior leaders at financial product providers. Proven experience negotiating and closing multi year high value agreements with senior executives. Extensive experience identifying prospects' needs and challenges, matching services, and concept selling. Excellent lead qualifying techniques and sales cycle management skills. Strong written and verbal communication, presentation, and organizational skills. In person and virtual product demonstration skills, with ability to navigate multiple web pages and programs seamlessly. Demonstrable analytical and problem solving skills. Preferred Technical Capabilities Experience with Salesforce. Active understanding of LinkedIn and how to leverage it. Familiarity with core Microsoft Office software, including PowerPoint, Excel, Word, and Outlook. Benefits Full product and sales refresher training, and familiarisation with our value proposition before engaging prospects. Additional benefits include generous and increasing holiday entitlements, company pension, health and dental care options, hybrid working, and supported professional development. Equal Opportunity Employer Institutional Shareholder Services ("ISS") is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non discriminatory basis, consistent with all applicable federal, state, and local requirements.
Pearson
Team Manager, Professional Services
Pearson
Team Manager, Professional Services About the Role We are looking for a Team Manager, Professional Services to join our Delivery organisation. The role is a critical leadership position responsible for leading a high performing team delivering implementation, consulting, and customer facing solutions. You will play a key role in ensuring customers successfully adopt and realise value from our products through high quality project delivery and strong collaboration across internal and external stakeholders. This is an exciting opportunity for a commercially aware delivery leader with strong consulting capability and a passion for driving customer outcomes. What You'll Be Doing Lead, coach, and develop a team of Professional Services consultants, project managers, and delivery specialists Oversee the successful delivery of customer projects, including technical implementations, customisation, and consulting engagements Partner with senior stakeholders, including C suite customer leaders, to understand business goals and define success outcomes Manage complex and time sensitive programmes, ensuring risks, timelines, and dependencies are effectively controlled Drive continuous improvement in delivery processes, frameworks, and operational standards Collaborate cross functionally with Customer Success, Sales, Product, Engineering and Support teams to support adoption and long term customer value Contribute to scoping, proposals, statements of work and delivery estimates with strong commercial awareness Monitor delivery performance, team utilisation, and customer satisfaction, using data to drive decisions Act as an escalation point for customer issues, resolving challenges with professionalism and urgency Support team development through performance management, coaching, and career growth What We're Looking For Essential Skills & Experience Experience leading or mentoring customer facing delivery or Professional Services teams Strong background in project delivery, implementation, or consulting environments Ability to manage complex projects with clear governance, risk management and stakeholder engagement Experience working with senior executive level stakeholders at enterprise customers Strong communication and influencing skills with the ability to translate customer needs into practical solutions Commercial awareness, including exposure to scoping, proposals, resourcing or statements of work Experience using data and insights to monitor performance and drive improvements Strong digital literacy, including understanding of technical architecture, data schemas at APIs Desirable Experience in SaaS, technology, digital, or education environments Exposure to consulting methodologies or structured problem solving approaches Experience driving process improvement and operational efficiency initiatives Location & Work Setup This is a full time role operating on a hybrid working model ( Your Rewards & Benefits We know you'll do great work, so we give a lot back with some of the best benefits in the business. Our benefits are designed to support you at every stage-professionally and personally-including flexible working, wellbeing support, and opportunities for career growth. We recognise that one size doesn't fit all, so our programmes are tailored to meet the different needs of our diverse colleagues and their families. Ready to make an impact? Apply now and play a key role in driving delivery excellence, customer success, and long term value through Professional Services at Pearson. Equal Opportunity Employer Pearson is an Equal Opportunity Employer and a member of E Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing .
26/07/2026
Full time
Team Manager, Professional Services About the Role We are looking for a Team Manager, Professional Services to join our Delivery organisation. The role is a critical leadership position responsible for leading a high performing team delivering implementation, consulting, and customer facing solutions. You will play a key role in ensuring customers successfully adopt and realise value from our products through high quality project delivery and strong collaboration across internal and external stakeholders. This is an exciting opportunity for a commercially aware delivery leader with strong consulting capability and a passion for driving customer outcomes. What You'll Be Doing Lead, coach, and develop a team of Professional Services consultants, project managers, and delivery specialists Oversee the successful delivery of customer projects, including technical implementations, customisation, and consulting engagements Partner with senior stakeholders, including C suite customer leaders, to understand business goals and define success outcomes Manage complex and time sensitive programmes, ensuring risks, timelines, and dependencies are effectively controlled Drive continuous improvement in delivery processes, frameworks, and operational standards Collaborate cross functionally with Customer Success, Sales, Product, Engineering and Support teams to support adoption and long term customer value Contribute to scoping, proposals, statements of work and delivery estimates with strong commercial awareness Monitor delivery performance, team utilisation, and customer satisfaction, using data to drive decisions Act as an escalation point for customer issues, resolving challenges with professionalism and urgency Support team development through performance management, coaching, and career growth What We're Looking For Essential Skills & Experience Experience leading or mentoring customer facing delivery or Professional Services teams Strong background in project delivery, implementation, or consulting environments Ability to manage complex projects with clear governance, risk management and stakeholder engagement Experience working with senior executive level stakeholders at enterprise customers Strong communication and influencing skills with the ability to translate customer needs into practical solutions Commercial awareness, including exposure to scoping, proposals, resourcing or statements of work Experience using data and insights to monitor performance and drive improvements Strong digital literacy, including understanding of technical architecture, data schemas at APIs Desirable Experience in SaaS, technology, digital, or education environments Exposure to consulting methodologies or structured problem solving approaches Experience driving process improvement and operational efficiency initiatives Location & Work Setup This is a full time role operating on a hybrid working model ( Your Rewards & Benefits We know you'll do great work, so we give a lot back with some of the best benefits in the business. Our benefits are designed to support you at every stage-professionally and personally-including flexible working, wellbeing support, and opportunities for career growth. We recognise that one size doesn't fit all, so our programmes are tailored to meet the different needs of our diverse colleagues and their families. Ready to make an impact? Apply now and play a key role in driving delivery excellence, customer success, and long term value through Professional Services at Pearson. Equal Opportunity Employer Pearson is an Equal Opportunity Employer and a member of E Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing .
Sr Product Manager Geo Expansion
Entrust Corporation
Join us at Entrust- a leader in identity centric security solutions, serving over 150 countries. We empower careers, foster collaboration, and build secure systems that keep the world moving safely. Job Summary Senior Product Manager responsible for the development and growth of Entrust's Identity Verification solutions. This strategic, customer focused role shapes product strategy, roadmap planning, and execution to meet evolving client needs in a digital first economy and accelerate adoption across geographies, including financial services. Key Responsibilities Product Strategy & Roadmap Development: Define a market driven product vision aligned with organizational goals; own and maintain the roadmap, integrating industry trends, customer feedback, and business objectives. Identify opportunities for innovation while ensuring regulatory compliance and scalability. Customer Research & Insights: Analyze and deeply understand customer needs in identity verification workflows, including KYC, AML, and risk reduction methods. Work with sales and client teams to translate insights into product decisions. Cross Functional Collaboration: Partner with engineering, UX design, marketing, and operations to ensure timely delivery of high quality solutions. Coordinate with business development and sales for go to market strategies and product positioning. Product Performance Monitoring: Continuously track product adoption, competitive performance, and customer satisfaction. Define KPIs and metrics for product success and provide regular updates to leadership. Leadership & Stakeholder Management: Engage internal stakeholders (executive teams, engineering, marketing) and external partners (customers, regulatory bodies) to ensure smooth development cycles and market readiness. Mentor junior product managers as needed. Qualifications Education: Bachelor's degree required; MBA or advanced degree preferred in business, technology, or related field. Experience: 8+ years of product management, ideally in identity verification, cybersecurity, or related industries. Proven success with SaaS product launches and lifecycle management. Strong familiarity with KYC/AML technologies, compliance frameworks, digital identities, biometrics, and document authentication. Skills: Strategic thinker with the ability to balance technical details and long term goals; exceptional communication to convey vision; proficiency in Agile product development; strong analytical and data driven decision making experience. Core Competencies Customer Focus - passion for understanding customer problems and innovating impactful solutions. Technical Aptitude - grasp emerging identity verification technologies and translate them into product innovations. Execution Excellence - results driven mindset ensuring deliverables meet deadlines and business goals. Leadership - empower cross functional teams through alignment and clarity on product goals. Preferred Qualifications Previous experience in identity management, verification, or adjacent industries. Knowledge of global regulations such as eIDAS, NIST, AML/KYC compliance. Fluency in Spanish is preferred. Hybrid role: 3 days per week in our London office. Benefits Career Growth - learning forward initiatives and challenging projects to support your professional journey. Flexibility - remote, hybrid, or on site options to fit your lifestyle. Collaboration - a culture that values diverse perspectives and encourages shared ideas. Diversity & Inclusion - we commit to building a diverse workforce and providing an accessible experience for candidates of all abilities. Equal Opportunity Employer Entrust is an EEO/AA/Disabled/Veterans Employer. We welcome applications from qualified individuals of all backgrounds and strive to provide an accessible experience for candidates of all abilities. If you require accommodation, contact .
26/07/2026
Full time
Join us at Entrust- a leader in identity centric security solutions, serving over 150 countries. We empower careers, foster collaboration, and build secure systems that keep the world moving safely. Job Summary Senior Product Manager responsible for the development and growth of Entrust's Identity Verification solutions. This strategic, customer focused role shapes product strategy, roadmap planning, and execution to meet evolving client needs in a digital first economy and accelerate adoption across geographies, including financial services. Key Responsibilities Product Strategy & Roadmap Development: Define a market driven product vision aligned with organizational goals; own and maintain the roadmap, integrating industry trends, customer feedback, and business objectives. Identify opportunities for innovation while ensuring regulatory compliance and scalability. Customer Research & Insights: Analyze and deeply understand customer needs in identity verification workflows, including KYC, AML, and risk reduction methods. Work with sales and client teams to translate insights into product decisions. Cross Functional Collaboration: Partner with engineering, UX design, marketing, and operations to ensure timely delivery of high quality solutions. Coordinate with business development and sales for go to market strategies and product positioning. Product Performance Monitoring: Continuously track product adoption, competitive performance, and customer satisfaction. Define KPIs and metrics for product success and provide regular updates to leadership. Leadership & Stakeholder Management: Engage internal stakeholders (executive teams, engineering, marketing) and external partners (customers, regulatory bodies) to ensure smooth development cycles and market readiness. Mentor junior product managers as needed. Qualifications Education: Bachelor's degree required; MBA or advanced degree preferred in business, technology, or related field. Experience: 8+ years of product management, ideally in identity verification, cybersecurity, or related industries. Proven success with SaaS product launches and lifecycle management. Strong familiarity with KYC/AML technologies, compliance frameworks, digital identities, biometrics, and document authentication. Skills: Strategic thinker with the ability to balance technical details and long term goals; exceptional communication to convey vision; proficiency in Agile product development; strong analytical and data driven decision making experience. Core Competencies Customer Focus - passion for understanding customer problems and innovating impactful solutions. Technical Aptitude - grasp emerging identity verification technologies and translate them into product innovations. Execution Excellence - results driven mindset ensuring deliverables meet deadlines and business goals. Leadership - empower cross functional teams through alignment and clarity on product goals. Preferred Qualifications Previous experience in identity management, verification, or adjacent industries. Knowledge of global regulations such as eIDAS, NIST, AML/KYC compliance. Fluency in Spanish is preferred. Hybrid role: 3 days per week in our London office. Benefits Career Growth - learning forward initiatives and challenging projects to support your professional journey. Flexibility - remote, hybrid, or on site options to fit your lifestyle. Collaboration - a culture that values diverse perspectives and encourages shared ideas. Diversity & Inclusion - we commit to building a diverse workforce and providing an accessible experience for candidates of all abilities. Equal Opportunity Employer Entrust is an EEO/AA/Disabled/Veterans Employer. We welcome applications from qualified individuals of all backgrounds and strive to provide an accessible experience for candidates of all abilities. If you require accommodation, contact .
AI Solution Architect Senior Manager
Genesys
AI Solution Architect Senior ManagerApplylocations: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR111476 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. The Senior Manager, AI Solution Architecture leads a team of AI Architects responsible for designing, governing, and enabling innovative AI-powered customer experience solutions across the Genesys ecosystem. This role combines deep expertise in artificial intelligence, conversational AI, customer experience technologies, cloud architecture, and people leadership to drive the successful adoption of AI solutions that deliver measurable business outcomes.The ideal candidate is a strategic technology leader who can bridge business objectives, AI innovation, and technical execution while developing a high-performing team of architects. This role partners closely with Sales, Product Management, Engineering, Professional Services, Customer Success, and executive stakeholders to accelerate AI transformation initiatives for customers and the organization. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of AI Solution Architects, fostering a culture of innovation, collaboration, and technical excellence. Establish performance goals, development plans, and career progression paths for team members. Drive the adoption of AI architecture standards, best practices, and governance frameworks. Support hiring, onboarding, and retention of top AI and cloud architecture talent. Promote continuous learning in emerging AI technologies, large language models (LLMs), generative AI, agentic AI, machine learning, and automation.AI Architecture Strategy Define and execute the AI architecture vision aligned with Genesys' AI strategy and customer experience transformation goals. Oversee the design and validation of complex AI solutions leveraging Genesys Cloud AI capabilities, conversational AI platforms, generative AI technologies, and third-party AI ecosystems. Establish architectural standards for AI solution scalability, security, observability, reliability, compliance, and responsible AI practices. Lead architectural reviews and provide guidance on AI deployment models, integration patterns, data architecture, and operationalization strategies. Serve as the escalation point for complex AI solution challenges and architectural decisions.Customer & Business Engagement Act as a trusted advisor to customers and executive stakeholders on AI transformation initiatives. Lead strategic AI discovery sessions, architecture workshops, executive briefings, and innovation engagements. Translate business objectives into AI-driven customer experience solutions that deliver measurable value. Support strategic sales opportunities through AI vision, solution design, technical leadership, and executive engagement. Help customers define AI adoption roadmaps, governance models, and business value frameworks.Cross-Functional Collaboration Partner with Product Management, Engineering, Data Science, Professional Services, Customer Success, and Sales organizations. Influence AI product direction by providing feedback from customer engagements and market trends. Collaborate with internal stakeholders to define reusable AI frameworks, accelerators, and reference architectures. Support go-to-market initiatives and thought leadership around AI-driven customer experience innovation.Operational Excellence Define and monitor KPIs related to AI architecture effectiveness, adoption, customer outcomes, and team performance. Ensure consistency and quality across AI solution designs and customer engagements. Drive operational processes for AI governance, risk management, model lifecycle management, and architecture reviews. Promote responsible AI practices, including transparency, security, privacy, compliance, and ethical AI principles. Required Qualifications Bachelor's degree in Computer Science, Engineering, Data Science, Artificial Intelligence, or related field. 10+ years of experience in enterprise architecture, solution architecture, AI, cloud technologies, or customer experience platforms. 5+ years of leadership experience managing architects, engineers, or technical consulting teams. Strong understanding of AI and machine learning concepts, including: Generative AI Large Language Models (LLMs) Conversational AI Agentic AI Systems Retrieval-Augmented Generation (RAG) Prompt Engineering AI Governance and Responsible AI Experience designing enterprise-scale AI solutions and cloud-native architectures. Knowledge of Genesys Cloud AI capabilities, customer engagement technologies, and contact center transformation initiatives. Strong executive communication, stakeholder management, and presentation skills. Preferred Qualifications Experience with AI platforms such as OpenAI, Google Vertex AI, Amazon Bedrock, Microsoft Azure AI, Anthropic, or similar ecosystems. Familiarity with vector databases, knowledge management systems, AI orchestration frameworks, and MLOps practices. Experience with data architecture, analytics, and enterprise integration patterns. Cloud certifications (AWS, Azure, GCP) and AI-related certifications. Experience leading AI transformation initiatives in large enterprise environments. Leadership Competencies AI Innovation Leadership: Drives adoption of emerging AI technologies and identifies opportunities to create business value. Strategic Thinking: Aligns AI initiatives with business strategy, customer outcomes, and organizational objectives. Customer-Centric Mindset: Focuses on delivering measurable improvements in customer and employee experiences through AI. Technical Excellence: Demonstrates deep expertise in AI architectures, cloud platforms, and enterprise solution design. Talent Development: Builds and develops high-performing AI architecture teams. Influence & Collaboration: Effectively partners across technical, business, and executive stakeholders. Responsible AI Stewardship: Champions ethical, secure, transparent, and compliant AI solutions. Success Metrics AI revenue influence and strategic opportunity support. Customer adoption of AI solutions and measurable business outcomes. Quality, scalability, and governance of AI architectures. Team engagement, capability growth, and retention. Reusable AI assets, reference architectures, and best practices created. Executive stakeholder satisfaction and trusted advisor status. Contribution to Genesys' AI leadership and innovation objectives. Strategic Mission Lead the evolution of AI-powered customer experience architecture by enabling organizations to leverage conversational AI, generative AI, agentic automation, and intelligent orchestration to transform how customers and employees interact with brands, while ensuring scalability, governance, and business value at enterprise scale. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces . click apply for full job details
25/07/2026
Full time
AI Solution Architect Senior ManagerApplylocations: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR111476 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. The Senior Manager, AI Solution Architecture leads a team of AI Architects responsible for designing, governing, and enabling innovative AI-powered customer experience solutions across the Genesys ecosystem. This role combines deep expertise in artificial intelligence, conversational AI, customer experience technologies, cloud architecture, and people leadership to drive the successful adoption of AI solutions that deliver measurable business outcomes.The ideal candidate is a strategic technology leader who can bridge business objectives, AI innovation, and technical execution while developing a high-performing team of architects. This role partners closely with Sales, Product Management, Engineering, Professional Services, Customer Success, and executive stakeholders to accelerate AI transformation initiatives for customers and the organization. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of AI Solution Architects, fostering a culture of innovation, collaboration, and technical excellence. Establish performance goals, development plans, and career progression paths for team members. Drive the adoption of AI architecture standards, best practices, and governance frameworks. Support hiring, onboarding, and retention of top AI and cloud architecture talent. Promote continuous learning in emerging AI technologies, large language models (LLMs), generative AI, agentic AI, machine learning, and automation.AI Architecture Strategy Define and execute the AI architecture vision aligned with Genesys' AI strategy and customer experience transformation goals. Oversee the design and validation of complex AI solutions leveraging Genesys Cloud AI capabilities, conversational AI platforms, generative AI technologies, and third-party AI ecosystems. Establish architectural standards for AI solution scalability, security, observability, reliability, compliance, and responsible AI practices. Lead architectural reviews and provide guidance on AI deployment models, integration patterns, data architecture, and operationalization strategies. Serve as the escalation point for complex AI solution challenges and architectural decisions.Customer & Business Engagement Act as a trusted advisor to customers and executive stakeholders on AI transformation initiatives. Lead strategic AI discovery sessions, architecture workshops, executive briefings, and innovation engagements. Translate business objectives into AI-driven customer experience solutions that deliver measurable value. Support strategic sales opportunities through AI vision, solution design, technical leadership, and executive engagement. Help customers define AI adoption roadmaps, governance models, and business value frameworks.Cross-Functional Collaboration Partner with Product Management, Engineering, Data Science, Professional Services, Customer Success, and Sales organizations. Influence AI product direction by providing feedback from customer engagements and market trends. Collaborate with internal stakeholders to define reusable AI frameworks, accelerators, and reference architectures. Support go-to-market initiatives and thought leadership around AI-driven customer experience innovation.Operational Excellence Define and monitor KPIs related to AI architecture effectiveness, adoption, customer outcomes, and team performance. Ensure consistency and quality across AI solution designs and customer engagements. Drive operational processes for AI governance, risk management, model lifecycle management, and architecture reviews. Promote responsible AI practices, including transparency, security, privacy, compliance, and ethical AI principles. Required Qualifications Bachelor's degree in Computer Science, Engineering, Data Science, Artificial Intelligence, or related field. 10+ years of experience in enterprise architecture, solution architecture, AI, cloud technologies, or customer experience platforms. 5+ years of leadership experience managing architects, engineers, or technical consulting teams. Strong understanding of AI and machine learning concepts, including: Generative AI Large Language Models (LLMs) Conversational AI Agentic AI Systems Retrieval-Augmented Generation (RAG) Prompt Engineering AI Governance and Responsible AI Experience designing enterprise-scale AI solutions and cloud-native architectures. Knowledge of Genesys Cloud AI capabilities, customer engagement technologies, and contact center transformation initiatives. Strong executive communication, stakeholder management, and presentation skills. Preferred Qualifications Experience with AI platforms such as OpenAI, Google Vertex AI, Amazon Bedrock, Microsoft Azure AI, Anthropic, or similar ecosystems. Familiarity with vector databases, knowledge management systems, AI orchestration frameworks, and MLOps practices. Experience with data architecture, analytics, and enterprise integration patterns. Cloud certifications (AWS, Azure, GCP) and AI-related certifications. Experience leading AI transformation initiatives in large enterprise environments. Leadership Competencies AI Innovation Leadership: Drives adoption of emerging AI technologies and identifies opportunities to create business value. Strategic Thinking: Aligns AI initiatives with business strategy, customer outcomes, and organizational objectives. Customer-Centric Mindset: Focuses on delivering measurable improvements in customer and employee experiences through AI. Technical Excellence: Demonstrates deep expertise in AI architectures, cloud platforms, and enterprise solution design. Talent Development: Builds and develops high-performing AI architecture teams. Influence & Collaboration: Effectively partners across technical, business, and executive stakeholders. Responsible AI Stewardship: Champions ethical, secure, transparent, and compliant AI solutions. Success Metrics AI revenue influence and strategic opportunity support. Customer adoption of AI solutions and measurable business outcomes. Quality, scalability, and governance of AI architectures. Team engagement, capability growth, and retention. Reusable AI assets, reference architectures, and best practices created. Executive stakeholder satisfaction and trusted advisor status. Contribution to Genesys' AI leadership and innovation objectives. Strategic Mission Lead the evolution of AI-powered customer experience architecture by enabling organizations to leverage conversational AI, generative AI, agentic automation, and intelligent orchestration to transform how customers and employees interact with brands, while ensuring scalability, governance, and business value at enterprise scale. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces . click apply for full job details
Senior New Business Development Manager
EWS Group Newbury, Berkshire
Job Description: # Senior New Business Development Manager - NHS & Healthcare - Kahootz UK Location UK (Hybrid / Remote with regular travel to NHS Trusts, ICSs and London) Reporting to Chief Commercial Officer Role Overview Kahootz is seeking a high-performing, hunter-led Senior Business Development Manager to drive new logo acquisition and revenue growth across the UK NHS and healthcare sector .This is a front-line, revenue-owning role focused on winning virgin NHS business , expanding strategic footholds, and building a high-value pipeline within Trusts, ICSs and Arm's Length Bodies. The successful candidate will confidently position Kahootz's secure collaboration platform and professional services as a mission-critical solution for NHS organisations operating in highly regulated environments.You will be accountable for creating opportunities, progressing deals, and closing revenue - not inheriting a warm pipeline. Key Responsibilities - New Business (Primary Focus) Proactively identify, target and win net new NHS customers across Trusts, ICSs and ALBs Account Manage and Grow the NHS account Build, manage and convert a strong pipeline of qualified opportunities Lead outbound activity including targeted account planning, stakeholder mapping and senior-level engagement Open and develop relationships with executive, digital, IT, information governance, transformation and commercial leaders Own the full sales lifecycle from first contact through to contract signature Drive momentum through complex, multi-stakeholder NHS sales cycles Actively pursue and influence tenders, frameworks and competitive procurement processes Key Responsibilities - Growth & Expansion Expand revenue within newly won NHS customers through structured account growth plans Identify and close upsell and cross-sell opportunities, including Professional Services Position Kahootz as a long-term strategic partner, not a point solution Maximise contract value, renewals and multi-year commitments Skills & Experience - Essential Proven hunter-led sales success within the UK NHS or healthcare market Demonstrable track record of winning new logo business in complex, regulated environments Capable of account managing the NHS Account, and drive growth Experience carrying and consistently delivering against meaningful revenue targets Strong experience selling SaaS platforms or professional services Deep understanding of NHS buying processes, procurement routes and frameworks Confident engaging, challenging and influencing senior NHS stakeholders Must be a UK national for security reasons Skills & Experience - Desirable Experience selling secure collaboration, digital workplace or information governance solutions Strong knowledge of NHS organisational structures, funding flows and decision-making dynamics Experience navigating competitive tenders and multi-vendor environments Evidence of working with Central Government Personal Attributes Relentless self-starter with a strong commercial edge Comfortable creating opportunities from scratch and operating without heavy support Strategic thinker who balances short-term wins with long-term account value Resilient, competitive and outcome-focused Professional, credible and trusted by senior NHS leaders Hungry to make a difference and make a name for themselves What Kahootz Offers Competitive base salary with uncapped, recurring-revenue commission Flexible hybrid working Clear opportunity to build a high-value NHS territory and personal revenue legacy Supportive, expert-led commercial team and proven platform Why Work for Kahootz Kahootz operates at the sharp end of NHS collaboration, governance and security - where failure is not an option.This role offers the opportunity to win meaningful NHS business , shape long-term partnerships and drive real commercial impact in a sector that genuinely matters. You'll be backed by a trusted product, an expanding professional services capability, and a leadership team that understands how to sell into complex public sector environments. Business Unit: Kahootz Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
25/07/2026
Full time
Job Description: # Senior New Business Development Manager - NHS & Healthcare - Kahootz UK Location UK (Hybrid / Remote with regular travel to NHS Trusts, ICSs and London) Reporting to Chief Commercial Officer Role Overview Kahootz is seeking a high-performing, hunter-led Senior Business Development Manager to drive new logo acquisition and revenue growth across the UK NHS and healthcare sector .This is a front-line, revenue-owning role focused on winning virgin NHS business , expanding strategic footholds, and building a high-value pipeline within Trusts, ICSs and Arm's Length Bodies. The successful candidate will confidently position Kahootz's secure collaboration platform and professional services as a mission-critical solution for NHS organisations operating in highly regulated environments.You will be accountable for creating opportunities, progressing deals, and closing revenue - not inheriting a warm pipeline. Key Responsibilities - New Business (Primary Focus) Proactively identify, target and win net new NHS customers across Trusts, ICSs and ALBs Account Manage and Grow the NHS account Build, manage and convert a strong pipeline of qualified opportunities Lead outbound activity including targeted account planning, stakeholder mapping and senior-level engagement Open and develop relationships with executive, digital, IT, information governance, transformation and commercial leaders Own the full sales lifecycle from first contact through to contract signature Drive momentum through complex, multi-stakeholder NHS sales cycles Actively pursue and influence tenders, frameworks and competitive procurement processes Key Responsibilities - Growth & Expansion Expand revenue within newly won NHS customers through structured account growth plans Identify and close upsell and cross-sell opportunities, including Professional Services Position Kahootz as a long-term strategic partner, not a point solution Maximise contract value, renewals and multi-year commitments Skills & Experience - Essential Proven hunter-led sales success within the UK NHS or healthcare market Demonstrable track record of winning new logo business in complex, regulated environments Capable of account managing the NHS Account, and drive growth Experience carrying and consistently delivering against meaningful revenue targets Strong experience selling SaaS platforms or professional services Deep understanding of NHS buying processes, procurement routes and frameworks Confident engaging, challenging and influencing senior NHS stakeholders Must be a UK national for security reasons Skills & Experience - Desirable Experience selling secure collaboration, digital workplace or information governance solutions Strong knowledge of NHS organisational structures, funding flows and decision-making dynamics Experience navigating competitive tenders and multi-vendor environments Evidence of working with Central Government Personal Attributes Relentless self-starter with a strong commercial edge Comfortable creating opportunities from scratch and operating without heavy support Strategic thinker who balances short-term wins with long-term account value Resilient, competitive and outcome-focused Professional, credible and trusted by senior NHS leaders Hungry to make a difference and make a name for themselves What Kahootz Offers Competitive base salary with uncapped, recurring-revenue commission Flexible hybrid working Clear opportunity to build a high-value NHS territory and personal revenue legacy Supportive, expert-led commercial team and proven platform Why Work for Kahootz Kahootz operates at the sharp end of NHS collaboration, governance and security - where failure is not an option.This role offers the opportunity to win meaningful NHS business , shape long-term partnerships and drive real commercial impact in a sector that genuinely matters. You'll be backed by a trusted product, an expanding professional services capability, and a leadership team that understands how to sell into complex public sector environments. Business Unit: Kahootz Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Citi
Senior Vice President, Commercial Cards, Global Ecommerce Product Lead
Citi
Team/Role Overview: Citi Commercial Cards is a leading provider of payment solutions to a wide range of corporations, financial institutions, and public sector organisations, offering global Issuing capabilities in over 60 countries. Our Travel & Entertainment (T&E) and Business-to-Business (B2B) product lines form the core of Citi's Commercial Card offering, supporting millions of cardholders and transactions everyday around the globe.Ecommerce represents one of our fastest growing segments and most strategic business opportunities for Commercial Cards - supporting our clients from the B2B Travel, Digital Economy and Fintech Payment spaces, with their advanced payment needs. Ecommerce spend growth and market share penetration are key focus across our Product and Sales organisations, funnelling significant investments into our global platform and the resources supporting this vertical end to end.Reporting to the Global Ecommerce Segment Head, and based in London, this Product Manager role is a high impact position aimed at growing our Ecommerce revenue, through precise strategy and execution, active product commercialisation, and implementation of effective internal & external partnerships.This role will contribute to shaping how Citi competes in the rapidly evolving Ecommerce payments landscape, progressing our transformation toward a digital native and API first product offering, while expanding into emerging new flows and payment use cases. For the successful candidate, this position will offer significant career progression opportunities into the broader Citi Payments business and Leadership teams. What you'll do: Strategy & Growth: Drive end-to-end the positioning and commercialisation for key eCommerce capabilities; serve as strategic thought partner to senior Card leadership Lead Digital Innovation: Champion Virtual Card Number (VCN) and Mobile Virtual Card (mVCA) capabilities; unlock new Card payment use cases across Healthcare, Insurance, B2B Travel, Gig economy, and Online marketplaces Product Vision: Influence roadmap and future capability developments through collection of client feedback, market insights, competitive intelligence, and emerging technology trends Market Expansion: Develop differentiating solutions for marketplace flows, combined acquiring/issuing models, cross border capabilities; drive geographic expansion into high growth markets Value Propositions: Develop executive narratives, client presentations, commercialisation strategies, and sales enablement materials that articulate differentiated value Drive Strategic Partnerships: Lead engagements with Fintechs, Flow Aggregators, and Specialized Networks to open new revenue opportunities for Citi Champion Modernisation: support the ongoing platform transformation to enhance system scalability, digital client experience, and support of new use cases Cross Business Collaboration: Partner with other Citi business lines to drive innovative and highly differentiated solutions that are mutually beneficial Thought Leadership: Represent Citi at industry forums and client workshops as subject matter expert in Ecommerce and B2B payments Scalable Models: Partner with Sales, Operations, Servicing and Onboarding to enhance Ecommerce processes, drive efficiencies, and better overall client experience Global Collaboration: Partner closely with Regional and Local teams to capture market specificities and ensure local Product fitness What we'll need from you: Professional Experience: Significant experience in Commercial Cards, B2B Payments, Digital Commerce, Fintechs, or Payments Technology, with proven success in product management, commercialisation, & strategic growth Subject Matter: Strong understanding of Ecommerce ecosystems, Virtual Card and Mobile Payments use cases, with track record of designing and commercialising complex payment solutions Strategic Leadership: Ability to develop compelling strategies and drive execution; demonstrated success with strategic partnerships, technology ventures, or platform collaborations Client Centric Approach Qualification: Credible engaging with C suite executives, procurement leaders, and technology stakeholders; strong consultative skills and trusted advisor relationships Technical Acumen: Strong technology background with understanding of API architectures, platform modernisation, and Agile/SAFe methodologies; experience partnering with Product and Technology teams Communication: Advanced storytelling and presentation skills; proven ability to influence senior stakeholders and execute in highly matrixed, global organisations Attitude & Mindset: Self starter with ownership mentality, bias for action, and comfort with autonomy in ambiguous, fast paced environments Global Collaboration: Cultural intelligence working across geographies and time zones; strong partnership orientation with reputation for integrity and delivering through others Education: Bachelor's degree required; master's or advanced degree preferred; Product & Project Management certifications valued (PMP, Prince2, SAFe) What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
25/07/2026
Full time
Team/Role Overview: Citi Commercial Cards is a leading provider of payment solutions to a wide range of corporations, financial institutions, and public sector organisations, offering global Issuing capabilities in over 60 countries. Our Travel & Entertainment (T&E) and Business-to-Business (B2B) product lines form the core of Citi's Commercial Card offering, supporting millions of cardholders and transactions everyday around the globe.Ecommerce represents one of our fastest growing segments and most strategic business opportunities for Commercial Cards - supporting our clients from the B2B Travel, Digital Economy and Fintech Payment spaces, with their advanced payment needs. Ecommerce spend growth and market share penetration are key focus across our Product and Sales organisations, funnelling significant investments into our global platform and the resources supporting this vertical end to end.Reporting to the Global Ecommerce Segment Head, and based in London, this Product Manager role is a high impact position aimed at growing our Ecommerce revenue, through precise strategy and execution, active product commercialisation, and implementation of effective internal & external partnerships.This role will contribute to shaping how Citi competes in the rapidly evolving Ecommerce payments landscape, progressing our transformation toward a digital native and API first product offering, while expanding into emerging new flows and payment use cases. For the successful candidate, this position will offer significant career progression opportunities into the broader Citi Payments business and Leadership teams. What you'll do: Strategy & Growth: Drive end-to-end the positioning and commercialisation for key eCommerce capabilities; serve as strategic thought partner to senior Card leadership Lead Digital Innovation: Champion Virtual Card Number (VCN) and Mobile Virtual Card (mVCA) capabilities; unlock new Card payment use cases across Healthcare, Insurance, B2B Travel, Gig economy, and Online marketplaces Product Vision: Influence roadmap and future capability developments through collection of client feedback, market insights, competitive intelligence, and emerging technology trends Market Expansion: Develop differentiating solutions for marketplace flows, combined acquiring/issuing models, cross border capabilities; drive geographic expansion into high growth markets Value Propositions: Develop executive narratives, client presentations, commercialisation strategies, and sales enablement materials that articulate differentiated value Drive Strategic Partnerships: Lead engagements with Fintechs, Flow Aggregators, and Specialized Networks to open new revenue opportunities for Citi Champion Modernisation: support the ongoing platform transformation to enhance system scalability, digital client experience, and support of new use cases Cross Business Collaboration: Partner with other Citi business lines to drive innovative and highly differentiated solutions that are mutually beneficial Thought Leadership: Represent Citi at industry forums and client workshops as subject matter expert in Ecommerce and B2B payments Scalable Models: Partner with Sales, Operations, Servicing and Onboarding to enhance Ecommerce processes, drive efficiencies, and better overall client experience Global Collaboration: Partner closely with Regional and Local teams to capture market specificities and ensure local Product fitness What we'll need from you: Professional Experience: Significant experience in Commercial Cards, B2B Payments, Digital Commerce, Fintechs, or Payments Technology, with proven success in product management, commercialisation, & strategic growth Subject Matter: Strong understanding of Ecommerce ecosystems, Virtual Card and Mobile Payments use cases, with track record of designing and commercialising complex payment solutions Strategic Leadership: Ability to develop compelling strategies and drive execution; demonstrated success with strategic partnerships, technology ventures, or platform collaborations Client Centric Approach Qualification: Credible engaging with C suite executives, procurement leaders, and technology stakeholders; strong consultative skills and trusted advisor relationships Technical Acumen: Strong technology background with understanding of API architectures, platform modernisation, and Agile/SAFe methodologies; experience partnering with Product and Technology teams Communication: Advanced storytelling and presentation skills; proven ability to influence senior stakeholders and execute in highly matrixed, global organisations Attitude & Mindset: Self starter with ownership mentality, bias for action, and comfort with autonomy in ambiguous, fast paced environments Global Collaboration: Cultural intelligence working across geographies and time zones; strong partnership orientation with reputation for integrity and delivering through others Education: Bachelor's degree required; master's or advanced degree preferred; Product & Project Management certifications valued (PMP, Prince2, SAFe) What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Citi
Head of Corporate Shared Services Technology, MD (C16)
Citi
Citi Overview Citi is a world-leading global bank. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting edge ideas, best in class products and solutions, and unparalleled access to capital and liquidity. Overview of the organization The Chief Operating Office (COO) Technology organization is responsible for defining and executing technology strategy, roadmap, and GenAI adoption across Core Operations, Corporate Shared Services, Controls, and enterprise GenAI initiatives. The COO Technology capability sits within the CIO organization reporting to the CIO and COO of the firm. The organization ensures strategic alignment of solutions across a diverse portfolio of cross business and functional capabilities such as KYC, Fraud, Cash Management, Reconciliations, and Regulatory Reporting. It also drives the modernization of enterprise applications and process reengineering through shared services, comprehensive data architecture, automation, and adoption of Generative AI solutions. Corporate Shared Services is a newly established capability within the COO organization, reporting directly to the COO of the firm. It is responsible for all non client facing operations, including Cash Services (Payroll & Supplier Strategy, Cash Management, Bank Network Management, Payment Controls & Processing Risk and Client Asset Oversight), Balance sheet substantiation and Reconciliation, Non Financial Regulatory Reporting and International Operations. Job Purpose The Head of Corporate Shared Services Technology will be a key leader in the COO technology organization and across the broader CIO organization. They will be responsible for designing, developing and executing the overall architecture vision and strategy for cross business operations functions including cash management, payments control services, global reconciliations, non finance regulatory reporting, and payroll. This role requires deep experience in designing, executing, and managing complex systems at scale, a passion for architectural simplification, and a demonstrable commitment to building sustainable, future ready platforms. Driving enterprise adoption of GenAI solutions including large language models and agentic flows is a critical component for executing the vision. The successful candidate will partner with SMEs across business, operations, finance, and technology functions and transformation leads to develop architecture blueprints, end to end systems design, operating model, and a multi year GenAI execution roadmap. The role reports directly into the Head of Technology COO. Role Summary The Head of Corporate Shared Services Technology is a senior leadership role accountable for owning and driving the technology book of work supporting all the functions under Corporate Shared Services. This individual will serve as the primary technology counterpart to the Head of Corporate Shared Services, providing dedicated, executive level engagement to ensure the seamless integration of technology strategy with business priorities. This leader will act as a strategic technology advisor across architecture and risk, bringing an enterprise mindset to simplify, modernize, and strengthen the Controls technology landscape. The role is responsible for translating COO business strategy into a clear, executable multi year technology roadmap and ensuring disciplined delivery with measurable business outcomes. The position combines portfolio leadership, delivery execution, and senior stakeholder engagement, with accountability for governance, funding, value realization, and regulatory alignment across a complex, high impact portfolio. Responsibilities Portfolio Strategy & Planning Own and maintain the multi year technology roadmap aligned to Corporate Shared Services strategic priorities, enterprise architecture, finance targets, and risk mandates. Lead annual planning and quarterly reprioritization cycles, including intake, scoping, sizing, dependency mapping, sequencing, and funding alignment. Translate business outcomes into prioritized technology initiatives with clear ROI and measurable impact. Ensure a strong linkage between strategy, execution, and value realization. End to End Delivery Leadership Lead cross functional delivery spanning engineering, product, architecture, cyber, risk & compliance, data, and operations. Drive execution discipline across the SDLC and adjacent governance processes (requirements, design reviews, testing, release, and change management). Ensure production readiness, operational stability, and high quality delivery outcomes. Proactively manage dependencies, critical paths, and risks to ensure on time and on budget execution. COO Technology Partnership & Governance Serve as the primary technology point of contact and dedicated executive level partner for the Head of Corporate Shared Services and Head of COO Technology. Develop and deliver executive level communications, including steering committee materials and portfolio updates to improve decision making speed and reduce execution risk. Lead governance forums including Steering Committees, Portfolio Review Boards, and Architecture Review Boards. Ensure transparency, accountability, and alignment across all stakeholders. Drive the adoption of shared services across the enterprise in partnership with other CIO leads. Architecture, Risk & Controls Advisory Act as a strategic advisor on architecture and risk, bringing an enterprise wide perspective to Corporate Shared Services technology. Drive simplification and consolidation of the Corporate Shared Services technology ecosystem. Partner closely with Controls, Risk, and Compliance stakeholders to ensure robust, scalable, and compliant solutions. Embed strong risk and control frameworks into all phases of technology delivery. Innovation, Automation & Efficiency Identify and deliver AI driven and automation opportunities across Corporate Shared Services, including generative AI, predictive analytics, workflow intelligence, and RPA. Lead efficiency and productivity programs targeting improvements in cycle time, quality, throughput, and cost to serve. Organizational & Financial Leadership Lead and develop a high performing global organization (including teams of circa 100+ professionals) through multiple layers of management. Establish optimal team structures, roles, and operating models aligned to business and technology priorities. Drive a culture of accountability, inclusion, innovation, and continuous learning. Manage the technology portfolio budget (circa $100mm), ensuring effective funding allocation and cost discipline, and drive financial transparency across all initiatives. Optimize vendor strategy, including strategic sourcing, partnerships, and outsourcing. Qualifications 15+ years of relevant experience in technology, with a proven track record of leading large scale application development organizations. 10+ years of managerial experience, including managing senior leaders and large, global teams. Proven track record in delivering enterprise utilities, shared services in financial services. Hands on expertise in financial services and operations preferred. Experience with liquidity, cash management, reconciliations, reporting strongly preferred. Significant experience in a senior technology leadership role, acting as a strategic partner to senior business executives. Demonstrated ability to build and maintain strong peer and business relationships. Advanced knowledge of industry practices, standards, rules, and regulations within the financial services sector. Expertise in software development processes and practices (SDLC), with a strong focus on execution discipline. Demonstrated knowledge of architecture, complex systems, and key technology areas within funds administration. Proven track record and mature understanding of adoption of GenAI solutions beyond PoCs, and pilots. Strong working knowledge of risk, controls, and compliance frameworks. Strong communication skills and ability to decompose complex requirements into simple concepts to bring people along the journey on a shared vision. Education Bachelor's degree/University degree or equivalent experience is required. Master's degree is preferred. EEO Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
25/07/2026
Full time
Citi Overview Citi is a world-leading global bank. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting edge ideas, best in class products and solutions, and unparalleled access to capital and liquidity. Overview of the organization The Chief Operating Office (COO) Technology organization is responsible for defining and executing technology strategy, roadmap, and GenAI adoption across Core Operations, Corporate Shared Services, Controls, and enterprise GenAI initiatives. The COO Technology capability sits within the CIO organization reporting to the CIO and COO of the firm. The organization ensures strategic alignment of solutions across a diverse portfolio of cross business and functional capabilities such as KYC, Fraud, Cash Management, Reconciliations, and Regulatory Reporting. It also drives the modernization of enterprise applications and process reengineering through shared services, comprehensive data architecture, automation, and adoption of Generative AI solutions. Corporate Shared Services is a newly established capability within the COO organization, reporting directly to the COO of the firm. It is responsible for all non client facing operations, including Cash Services (Payroll & Supplier Strategy, Cash Management, Bank Network Management, Payment Controls & Processing Risk and Client Asset Oversight), Balance sheet substantiation and Reconciliation, Non Financial Regulatory Reporting and International Operations. Job Purpose The Head of Corporate Shared Services Technology will be a key leader in the COO technology organization and across the broader CIO organization. They will be responsible for designing, developing and executing the overall architecture vision and strategy for cross business operations functions including cash management, payments control services, global reconciliations, non finance regulatory reporting, and payroll. This role requires deep experience in designing, executing, and managing complex systems at scale, a passion for architectural simplification, and a demonstrable commitment to building sustainable, future ready platforms. Driving enterprise adoption of GenAI solutions including large language models and agentic flows is a critical component for executing the vision. The successful candidate will partner with SMEs across business, operations, finance, and technology functions and transformation leads to develop architecture blueprints, end to end systems design, operating model, and a multi year GenAI execution roadmap. The role reports directly into the Head of Technology COO. Role Summary The Head of Corporate Shared Services Technology is a senior leadership role accountable for owning and driving the technology book of work supporting all the functions under Corporate Shared Services. This individual will serve as the primary technology counterpart to the Head of Corporate Shared Services, providing dedicated, executive level engagement to ensure the seamless integration of technology strategy with business priorities. This leader will act as a strategic technology advisor across architecture and risk, bringing an enterprise mindset to simplify, modernize, and strengthen the Controls technology landscape. The role is responsible for translating COO business strategy into a clear, executable multi year technology roadmap and ensuring disciplined delivery with measurable business outcomes. The position combines portfolio leadership, delivery execution, and senior stakeholder engagement, with accountability for governance, funding, value realization, and regulatory alignment across a complex, high impact portfolio. Responsibilities Portfolio Strategy & Planning Own and maintain the multi year technology roadmap aligned to Corporate Shared Services strategic priorities, enterprise architecture, finance targets, and risk mandates. Lead annual planning and quarterly reprioritization cycles, including intake, scoping, sizing, dependency mapping, sequencing, and funding alignment. Translate business outcomes into prioritized technology initiatives with clear ROI and measurable impact. Ensure a strong linkage between strategy, execution, and value realization. End to End Delivery Leadership Lead cross functional delivery spanning engineering, product, architecture, cyber, risk & compliance, data, and operations. Drive execution discipline across the SDLC and adjacent governance processes (requirements, design reviews, testing, release, and change management). Ensure production readiness, operational stability, and high quality delivery outcomes. Proactively manage dependencies, critical paths, and risks to ensure on time and on budget execution. COO Technology Partnership & Governance Serve as the primary technology point of contact and dedicated executive level partner for the Head of Corporate Shared Services and Head of COO Technology. Develop and deliver executive level communications, including steering committee materials and portfolio updates to improve decision making speed and reduce execution risk. Lead governance forums including Steering Committees, Portfolio Review Boards, and Architecture Review Boards. Ensure transparency, accountability, and alignment across all stakeholders. Drive the adoption of shared services across the enterprise in partnership with other CIO leads. Architecture, Risk & Controls Advisory Act as a strategic advisor on architecture and risk, bringing an enterprise wide perspective to Corporate Shared Services technology. Drive simplification and consolidation of the Corporate Shared Services technology ecosystem. Partner closely with Controls, Risk, and Compliance stakeholders to ensure robust, scalable, and compliant solutions. Embed strong risk and control frameworks into all phases of technology delivery. Innovation, Automation & Efficiency Identify and deliver AI driven and automation opportunities across Corporate Shared Services, including generative AI, predictive analytics, workflow intelligence, and RPA. Lead efficiency and productivity programs targeting improvements in cycle time, quality, throughput, and cost to serve. Organizational & Financial Leadership Lead and develop a high performing global organization (including teams of circa 100+ professionals) through multiple layers of management. Establish optimal team structures, roles, and operating models aligned to business and technology priorities. Drive a culture of accountability, inclusion, innovation, and continuous learning. Manage the technology portfolio budget (circa $100mm), ensuring effective funding allocation and cost discipline, and drive financial transparency across all initiatives. Optimize vendor strategy, including strategic sourcing, partnerships, and outsourcing. Qualifications 15+ years of relevant experience in technology, with a proven track record of leading large scale application development organizations. 10+ years of managerial experience, including managing senior leaders and large, global teams. Proven track record in delivering enterprise utilities, shared services in financial services. Hands on expertise in financial services and operations preferred. Experience with liquidity, cash management, reconciliations, reporting strongly preferred. Significant experience in a senior technology leadership role, acting as a strategic partner to senior business executives. Demonstrated ability to build and maintain strong peer and business relationships. Advanced knowledge of industry practices, standards, rules, and regulations within the financial services sector. Expertise in software development processes and practices (SDLC), with a strong focus on execution discipline. Demonstrated knowledge of architecture, complex systems, and key technology areas within funds administration. Proven track record and mature understanding of adoption of GenAI solutions beyond PoCs, and pilots. Strong working knowledge of risk, controls, and compliance frameworks. Strong communication skills and ability to decompose complex requirements into simple concepts to bring people along the journey on a shared vision. Education Bachelor's degree/University degree or equivalent experience is required. Master's degree is preferred. EEO Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Head of Corporate Shared Services Technology, MD (C16)
Citigroup Inc.
Citi is a world leading global bank. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting edge ideas, best in class products and solutions, and unparalleled access to capital and liquidity. Overview of the organization The Chief Operating Office (COO) Technology organization defines and executes technology strategy, roadmap, and GenAI adoption across Core Operations, Corporate Shared Services, Controls, and enterprise GenAI initiatives. It sits within the CIO organization, reporting to the CIO and COO. The organization ensures strategic alignment of solutions across a diverse portfolio of cross business and functional capabilities such as KYC, Fraud, Cash Management, Reconciliations, and Regulatory Reporting. It also drives modernization of enterprise applications and process reengineering through shared services, comprehensive data architecture, automation, and adoption of generative AI solutions. Corporate Shared Services The Corporate Shared Services is a newly established capability within the COO organization, reporting directly to the COO of the firm. It is responsible for all non client facing operations, including Cash Services (Payroll & Supplier Strategy, Cash Management, Bank Network Management, Payment Controls & Processing Risk and Client Asset Oversight), Balance sheet substantiation and Reconciliation, Non Financial obligations, Regulatory Reporting, and International Operations. Job Purpose The Head of Corporate Shared Services Technology will be a key leader in the COO technology organization and across the broader CIO organization. They will design, develop, and execute the overall architecture vision and strategy for cross business operations functions, including cash management, payments control services, global reconciliations, non financial regulatory reporting, and payroll. The role requires deep experience in designing, executing, and managing complex systems at scale; architectural simplification; and a commitment to building sustainable, future ready platforms. Driving enterprise adoption of GenAI solutions, including large language models and agentic flows, is a critical component. The successful candidate will partner with SMEs across business, operations, finance, and technology functions to develop architecture blueprints, end to end systems design, operating model, and a multi year GenAI execution roadmap. The role reports directly to the Head of Technology, COO. Role Summary The Head of Corporate Shared Services Technology is a senior leadership role accountable for owning and driving the technology book of work supporting all functions under Corporate Shared Services. This individual will serve as the primary technology counterpart to the Head of Corporate Shared Services, providing executive level engagement to ensure seamless integration of technology strategy with business priorities. The leader will act as a strategic technology advisor across architecture and risk, bring an enterprise mindset to simplify, modernize, and strengthen the Controls technology landscape, translate business strategy into a multi year technology roadmap, and ensure disciplined delivery with measurable outcomes. The position combines portfolio leadership, delivery execution, and senior stakeholder engagement, with responsibility for governance, funding, value realization, and regulatory alignment across a complex, high impact portfolio. Responsibilities Own and maintain the multi year technology roadmap aligned to Corporate Shared Services strategic priorities, enterprise architecture, finance targets, and risk mandates. Lead annual planning and quarterly reprioritization cycles, including intake, scoping, sizing, dependency mapping, sequencing, and funding alignment. Translate business outcomes into prioritized technology initiatives with clear ROI and measurable impact. Ensure strong linkage between strategy, execution, and value realization. Lead cross functional delivery spanning engineering, product, architecture, cyber, risk & compliance, data, and operations. Drive execution discipline across the SDLC and adjacent governance processes (requirements, design reviews, testing, release, and change management). Ensure production readiness, operational stability, and high quality delivery outcomes. Proactively manage dependencies, critical paths, and risks to ensure on time and on budget execution. Serve as the primary technology point of contact and dedicated executive level partner for the Head of Corporate Shared Services and Head of COO Technology. Develop and deliver executive level communications, including steering committee materials and portfolio updates to improve decision making speed and reduce execution risk. Lead governance forums, including Steering Committees, Portfolio Review Boards, and Architecture Review Boards. Ensure transparency, accountability, and alignment across all stakeholders. Drive the adoption of shared services across the enterprise in partnership with other CIO leads. Act as a strategic advisor on architecture and risk, bringing an enterprise wide perspective to Corporate Shared Services technology. Drive simplification and consolidation of the Corporate Shared Services technology ecosystem. Partner closely with Controls, Risk, and Compliance stakeholders to ensure robust, scalable, and compliant solutions. Embed strong risk and control frameworks into all phases of technology delivery. Identify and deliver AI driven and automation opportunities across Corporate Shared Services, including generative AI, predictive analytics, workflow intelligence, and RPA. Lead efficiency and productivity programs targeting improvements in cycle time, quality, throughput, and cost to serve. Lead and develop a high performing global organization (including teams of circa 100+ professionals) through multiple layers of management. Establish optimal team structures, roles, and operating models aligned to business and technology priorities. Drive a culture of accountability, inclusion, innovation, and continuous learning. Manage the technology portfolio budget (circa $100 mm), ensuring effective funding allocation and cost discipline, and drive financial transparency across all initiatives. Optimize vendor strategy, including strategic sourcing, partnerships, and outsourcing. Qualifications 15+ years of relevant experience in technology, with a proven track record of leading large scale application development organizations. 10+ years of managerial experience, including managing senior leaders and large, global teams. Proven track record in delivering enterprise utilities and shared services in financial services. Hands on expertise in financial services and operations preferred. Experience with liquidity, cash management, reconciliations, and reporting strongly preferred. Significant experience in a senior technology leadership role, acting as a strategic partner to senior business executives. Must be able to build and maintain strong peer and business relationships. Advanced knowledge of industry practices, standards, rules, and regulations within the financial services sector. Expertise in software development processes and practices (SDLC), with a strong focus on execution discipline. Must understand architecture, complex systems, and key technology areas within funds administration. Proven track record and mature understanding of adoption of GenAI solutions beyond PoCs and pilots. Must have strong knowledge of risk, controls, and compliance frameworks. Must have strong communication skills and ability to decompose complex requirements into simple concepts to bring people along the journey on the shared vision. Education Bachelor's degree or equivalent experience is required. Master's degree is preferred. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
24/07/2026
Full time
Citi is a world leading global bank. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting edge ideas, best in class products and solutions, and unparalleled access to capital and liquidity. Overview of the organization The Chief Operating Office (COO) Technology organization defines and executes technology strategy, roadmap, and GenAI adoption across Core Operations, Corporate Shared Services, Controls, and enterprise GenAI initiatives. It sits within the CIO organization, reporting to the CIO and COO. The organization ensures strategic alignment of solutions across a diverse portfolio of cross business and functional capabilities such as KYC, Fraud, Cash Management, Reconciliations, and Regulatory Reporting. It also drives modernization of enterprise applications and process reengineering through shared services, comprehensive data architecture, automation, and adoption of generative AI solutions. Corporate Shared Services The Corporate Shared Services is a newly established capability within the COO organization, reporting directly to the COO of the firm. It is responsible for all non client facing operations, including Cash Services (Payroll & Supplier Strategy, Cash Management, Bank Network Management, Payment Controls & Processing Risk and Client Asset Oversight), Balance sheet substantiation and Reconciliation, Non Financial obligations, Regulatory Reporting, and International Operations. Job Purpose The Head of Corporate Shared Services Technology will be a key leader in the COO technology organization and across the broader CIO organization. They will design, develop, and execute the overall architecture vision and strategy for cross business operations functions, including cash management, payments control services, global reconciliations, non financial regulatory reporting, and payroll. The role requires deep experience in designing, executing, and managing complex systems at scale; architectural simplification; and a commitment to building sustainable, future ready platforms. Driving enterprise adoption of GenAI solutions, including large language models and agentic flows, is a critical component. The successful candidate will partner with SMEs across business, operations, finance, and technology functions to develop architecture blueprints, end to end systems design, operating model, and a multi year GenAI execution roadmap. The role reports directly to the Head of Technology, COO. Role Summary The Head of Corporate Shared Services Technology is a senior leadership role accountable for owning and driving the technology book of work supporting all functions under Corporate Shared Services. This individual will serve as the primary technology counterpart to the Head of Corporate Shared Services, providing executive level engagement to ensure seamless integration of technology strategy with business priorities. The leader will act as a strategic technology advisor across architecture and risk, bring an enterprise mindset to simplify, modernize, and strengthen the Controls technology landscape, translate business strategy into a multi year technology roadmap, and ensure disciplined delivery with measurable outcomes. The position combines portfolio leadership, delivery execution, and senior stakeholder engagement, with responsibility for governance, funding, value realization, and regulatory alignment across a complex, high impact portfolio. Responsibilities Own and maintain the multi year technology roadmap aligned to Corporate Shared Services strategic priorities, enterprise architecture, finance targets, and risk mandates. Lead annual planning and quarterly reprioritization cycles, including intake, scoping, sizing, dependency mapping, sequencing, and funding alignment. Translate business outcomes into prioritized technology initiatives with clear ROI and measurable impact. Ensure strong linkage between strategy, execution, and value realization. Lead cross functional delivery spanning engineering, product, architecture, cyber, risk & compliance, data, and operations. Drive execution discipline across the SDLC and adjacent governance processes (requirements, design reviews, testing, release, and change management). Ensure production readiness, operational stability, and high quality delivery outcomes. Proactively manage dependencies, critical paths, and risks to ensure on time and on budget execution. Serve as the primary technology point of contact and dedicated executive level partner for the Head of Corporate Shared Services and Head of COO Technology. Develop and deliver executive level communications, including steering committee materials and portfolio updates to improve decision making speed and reduce execution risk. Lead governance forums, including Steering Committees, Portfolio Review Boards, and Architecture Review Boards. Ensure transparency, accountability, and alignment across all stakeholders. Drive the adoption of shared services across the enterprise in partnership with other CIO leads. Act as a strategic advisor on architecture and risk, bringing an enterprise wide perspective to Corporate Shared Services technology. Drive simplification and consolidation of the Corporate Shared Services technology ecosystem. Partner closely with Controls, Risk, and Compliance stakeholders to ensure robust, scalable, and compliant solutions. Embed strong risk and control frameworks into all phases of technology delivery. Identify and deliver AI driven and automation opportunities across Corporate Shared Services, including generative AI, predictive analytics, workflow intelligence, and RPA. Lead efficiency and productivity programs targeting improvements in cycle time, quality, throughput, and cost to serve. Lead and develop a high performing global organization (including teams of circa 100+ professionals) through multiple layers of management. Establish optimal team structures, roles, and operating models aligned to business and technology priorities. Drive a culture of accountability, inclusion, innovation, and continuous learning. Manage the technology portfolio budget (circa $100 mm), ensuring effective funding allocation and cost discipline, and drive financial transparency across all initiatives. Optimize vendor strategy, including strategic sourcing, partnerships, and outsourcing. Qualifications 15+ years of relevant experience in technology, with a proven track record of leading large scale application development organizations. 10+ years of managerial experience, including managing senior leaders and large, global teams. Proven track record in delivering enterprise utilities and shared services in financial services. Hands on expertise in financial services and operations preferred. Experience with liquidity, cash management, reconciliations, and reporting strongly preferred. Significant experience in a senior technology leadership role, acting as a strategic partner to senior business executives. Must be able to build and maintain strong peer and business relationships. Advanced knowledge of industry practices, standards, rules, and regulations within the financial services sector. Expertise in software development processes and practices (SDLC), with a strong focus on execution discipline. Must understand architecture, complex systems, and key technology areas within funds administration. Proven track record and mature understanding of adoption of GenAI solutions beyond PoCs and pilots. Must have strong knowledge of risk, controls, and compliance frameworks. Must have strong communication skills and ability to decompose complex requirements into simple concepts to bring people along the journey on the shared vision. Education Bachelor's degree or equivalent experience is required. Master's degree is preferred. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Class Technology Solutions Ltd
CTS Business Development Executive
Class Technology Solutions Ltd Horsham, Sussex
Class Technology Solutions (CTS) is a leading IT support and solutions provider, specialising in the education sector. As a Microsoft Gold Solutions Partner, we pride ourselves on delivering cutting-edge managed IT services, helping schools and educational institutions thrive with innovative technology solutions. We're undergoing an exciting period of transformation, building the foundations for long-term, sustainable growth. This is a key moment to join us and play a meaningful role as part of our expanding commercial team. The role As a Business Development Executive, you will be an integral part of the CTS team, responsible for driving new business and managing customer accounts in the UK education sector. You will work closely with the General Manager and Account Management Team to build relationships, generate leads, and promote the CTS go to market propositions. This is a hands on role that provides full exposure to the sales process - from initial outreach to closing deals. You'll receive comprehensive training on our products and services, as well as mentorship from senior team members to help you develop your skills and grow within the organisation. Key Responsibilities Proactively reach out to prospective clients via phone calls, emails, and social media to generate leads. Present and promote CTS products and services to new and existing clients using persuasive communication skills. Build and maintain strong business relationships with customers to encourage repeat business. Manage the full sales cycle - from initial contact to deal closure - ensuring a smooth and effective process. Collaborate with colleagues to develop strategies and execute plans to meet sales targets. Maintain and update the CRM system (HubSpot) to track leads, opportunities, and deal progress. Attend client meetings/events, both virtual and in person, to discuss client needs and offer tailored solutions. Stay up to date with industry trends, competitor offerings, and potential opportunities to grow the business. Skills & Requirements Experience of, and strong interest in, education technology. Ability to work independently, with a drive to achieve. Excellent communication skills - both written and verbal. High motivation to build pipeline and hit targets. Strong organisational skills and attention to detail. Ability to build relationships and work well in a team. Willingness to travel for client meetings and attend occasional in office contact days. Access to your own vehicle (mileage paid). What we offer Full training and support to help you develop your sales skills and industry knowledge. Opportunity to manage your own sales pipeline and contribute to the growth of the organisation. Competitive salary with performance based commission. Clear career progression path with opportunities for growth within the company. A positive, dynamic and collaborative work environment. Due to the nature of this role involving visiting education establishments successful applicants are required to provide an enhanced DBS disclosure. Disclosure expense will be met by CTS. At CTS we are committed to safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work with us. This post is subject to a range of vetting checks, including a criminal record disclosure.
24/07/2026
Full time
Class Technology Solutions (CTS) is a leading IT support and solutions provider, specialising in the education sector. As a Microsoft Gold Solutions Partner, we pride ourselves on delivering cutting-edge managed IT services, helping schools and educational institutions thrive with innovative technology solutions. We're undergoing an exciting period of transformation, building the foundations for long-term, sustainable growth. This is a key moment to join us and play a meaningful role as part of our expanding commercial team. The role As a Business Development Executive, you will be an integral part of the CTS team, responsible for driving new business and managing customer accounts in the UK education sector. You will work closely with the General Manager and Account Management Team to build relationships, generate leads, and promote the CTS go to market propositions. This is a hands on role that provides full exposure to the sales process - from initial outreach to closing deals. You'll receive comprehensive training on our products and services, as well as mentorship from senior team members to help you develop your skills and grow within the organisation. Key Responsibilities Proactively reach out to prospective clients via phone calls, emails, and social media to generate leads. Present and promote CTS products and services to new and existing clients using persuasive communication skills. Build and maintain strong business relationships with customers to encourage repeat business. Manage the full sales cycle - from initial contact to deal closure - ensuring a smooth and effective process. Collaborate with colleagues to develop strategies and execute plans to meet sales targets. Maintain and update the CRM system (HubSpot) to track leads, opportunities, and deal progress. Attend client meetings/events, both virtual and in person, to discuss client needs and offer tailored solutions. Stay up to date with industry trends, competitor offerings, and potential opportunities to grow the business. Skills & Requirements Experience of, and strong interest in, education technology. Ability to work independently, with a drive to achieve. Excellent communication skills - both written and verbal. High motivation to build pipeline and hit targets. Strong organisational skills and attention to detail. Ability to build relationships and work well in a team. Willingness to travel for client meetings and attend occasional in office contact days. Access to your own vehicle (mileage paid). What we offer Full training and support to help you develop your sales skills and industry knowledge. Opportunity to manage your own sales pipeline and contribute to the growth of the organisation. Competitive salary with performance based commission. Clear career progression path with opportunities for growth within the company. A positive, dynamic and collaborative work environment. Due to the nature of this role involving visiting education establishments successful applicants are required to provide an enhanced DBS disclosure. Disclosure expense will be met by CTS. At CTS we are committed to safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work with us. This post is subject to a range of vetting checks, including a criminal record disclosure.
Fortrade
Business Development Executive
Fortrade Watford, Hertfordshire
The Opportunity Most companies talk about progression. At Fortrade, your numbers do the talking. We are a global CFD and Forex trading provider, authorised and regulated by the Financial Conduct Authority (FCA Reference: (phone number removed , established in 2013. Our Watford team works exclusively with UK-based FCA clients in a non-advisory, execution-only environment. We are growing and we are looking for people who want to grow with us - not just fill a seat. What You Will Do: You will join our conversion team, speaking daily with clients who have already shown interest in our platform. Your job is simple in theory and demanding in practice: Build genuine relationships with clients over the phone and by email Provide clear, fair information on our products, platform and educational services Support clients through to creating and activating their live account No cold calling. Existing Inbound Leads Only. Every person you speak to has already registered with us. The Growth Path: This is where it gets interesting. Start as an BDE/Account Manager on the conversion floor. Prove yourself. When your numbers are talking consistently, not occasionally and the door to Senior Account Manager (Retention) opens. That means managing clients who have already deposited, building long-term relationships and a significantly higher earning ceiling. The timeline is yours to control. We have seen it happen in four months. What We Are Looking For: A natural communicator - someone people warm to quickly Resilience under pressure. Not every call goes your way Hunger to grow, not just to start Coachable - the system works if you work it Professional telephone manner and strong written communication Commitment to ethical conduct and FCA compliance standards No finance degree needed. Attitude and drive will take you further here than any qualification. What You Get: One week fully paid in-house training before you take a single call Performance-based commission from your first conversion Weekly and monthly incentives when the team hits the target, the team goes for lunch Annual salary review Fast-track progression based entirely on performance Contributory pension after 3 months Employee Assistance Programme free wellbeing support for you and your family Annual eye test Complimentary snacks and coffee Free on-site parking If your numbers talk, we will listen. Fortrade Ltd is authorised and regulated by the FCA, FRN: (phone number removed). Non-advisory, execution-only role. Employees do not provide financial advice. CFD trading involves significant risk of loss. Please click APPLY NOW to submit your CV for this role.
24/07/2026
Full time
The Opportunity Most companies talk about progression. At Fortrade, your numbers do the talking. We are a global CFD and Forex trading provider, authorised and regulated by the Financial Conduct Authority (FCA Reference: (phone number removed , established in 2013. Our Watford team works exclusively with UK-based FCA clients in a non-advisory, execution-only environment. We are growing and we are looking for people who want to grow with us - not just fill a seat. What You Will Do: You will join our conversion team, speaking daily with clients who have already shown interest in our platform. Your job is simple in theory and demanding in practice: Build genuine relationships with clients over the phone and by email Provide clear, fair information on our products, platform and educational services Support clients through to creating and activating their live account No cold calling. Existing Inbound Leads Only. Every person you speak to has already registered with us. The Growth Path: This is where it gets interesting. Start as an BDE/Account Manager on the conversion floor. Prove yourself. When your numbers are talking consistently, not occasionally and the door to Senior Account Manager (Retention) opens. That means managing clients who have already deposited, building long-term relationships and a significantly higher earning ceiling. The timeline is yours to control. We have seen it happen in four months. What We Are Looking For: A natural communicator - someone people warm to quickly Resilience under pressure. Not every call goes your way Hunger to grow, not just to start Coachable - the system works if you work it Professional telephone manner and strong written communication Commitment to ethical conduct and FCA compliance standards No finance degree needed. Attitude and drive will take you further here than any qualification. What You Get: One week fully paid in-house training before you take a single call Performance-based commission from your first conversion Weekly and monthly incentives when the team hits the target, the team goes for lunch Annual salary review Fast-track progression based entirely on performance Contributory pension after 3 months Employee Assistance Programme free wellbeing support for you and your family Annual eye test Complimentary snacks and coffee Free on-site parking If your numbers talk, we will listen. Fortrade Ltd is authorised and regulated by the FCA, FRN: (phone number removed). Non-advisory, execution-only role. Employees do not provide financial advice. CFD trading involves significant risk of loss. Please click APPLY NOW to submit your CV for this role.

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