89 jobs found

Luxoft is seeking an experienced Salesforce Data Analyst to analyze and migrate KYC workflow data to the nCino platform. Responsibilities include data mapping, quality assessment, and supporting UAT activities for successful implementation. If you have strong Salesforce experience and excellent attention to detail, this role may be for you. Proven data analysis skills and a Bachelor's degree in a related discipline are essentials. Join Luxoft and contribute to KYC projects that ensure operational integrity.

LSE is committed to building a diverse, equitable and truly inclusive university Salary from £53,949 to £62,160 pa inclusive with potential to progress to £69,073 pa inclusive of London allowance This is a fixed term appointment for 3 years The London School of Economics is a cosmopolitan university situated in the vibrant centre of London that specialises in the study of social sciences. LSE's Data and Technology Services division provides services to over 10,000 staff and student users. As well as an occupational pension scheme, generous annual leave and excellent training and development opportunities, we offer opportunities for flexible working and at LSE we place a strong focus on work/life balance. The Integration Specialist will take a lead on the analysis, design, technical development, and deployment of data and application integration processes for services provided to the LSE by the Data and Technology Services division. Working as part of the Data and Development team and the wider Solutions and Partnering Group, the role will be involved across all aspects of service delivery including project work, implementation and continuous service improvement. This role will be involved heavily in guiding design and development on the new integrations service platform, powered by Mulesoft, so it is essential that they possess the necessary skills and knowledge in that particular area. Some of the key responsibilities are: Design and develop integration packages, ETL processes, data preparation workflows, and related technical solutions, to meet agreed requirements and using current tools, e.g. Oracle PL/SQL, Microsoft SSIS, but also importantly through developing knowledge of tools new to LSE (Salesforce, Mulesoft etc.) This will involve an environment comprising multiple and varied database technologies, including Cloud services. Work with the Data Analyst, Data Architect, and system owners to identify issues with data quality, and contribute to the development of data and integration platforms for an API/Middleware approach to data management. Work closely with the Technology Operations and Cyber Security teams to ensure that data is accessed and processed securely and in accordance with LSE policies, and in a manner that does not have a negative impact on the performance or integrity of the School's infrastructure and systems. Candidates should have: Strong SQL and database development experience, including writing, optimising, and maintaining complex queries, scripts, and stored procedures across multiple database platforms (e.g. Oracle, SQL Server). Demonstrable experience of data integration and API development, including ETL processes, RESTful services, common data formats (e.g. XML), batch processing, and asynchronous messaging. Strong understanding of enterprise integration patterns, API led design principles, data quality, and information governance. We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities. For further information about the post, please see the job description and the person specification. The closing date for receipt of applications is 05 August 2026 (23.59 UK time). Regrettably, we are unable to accept any late applications.

Job Description Job Purpose ICE Data Services, a subsidiary of Intercontinental Exchange (ICE), offers an exciting opportunity for a Desktop Specialist to join a high-performing team focused on delivering technical product expertise, supporting client adoption, and driving revenue growth across the Energy and Commodities markets. This role plays a key part in supporting and expanding the ICE Connect product suite, acting as a technical subject-matter expert who helps clients and prospects understand how ICE technology enhances trading workflows across front, middle, and back-office functions. The ICE Connect suite includes ICE Chat, QuoteBoard, ICE Options Analytics, WebICE, ICE Mobile, and the ICE Connect Desktop. The successful candidate will be a self-motivated, client-facing professional with strong technical aptitude, a solid understanding of market data and trading environments, and a desire to develop deep product and market expertise. You will thrive in a dynamic, fast-paced environment that blends technical problem-solving with client engagement, and you will contribute both individually and as part of a collaborative team. Responsibilities Develop deep product, technical, and market expertise across commodities and energy markets to effectively demonstrate, configure, and position ICE Desktop & Web Platforms to clients Provide technical subject-matter expertise to clients and internal stakeholders, including platform configuration, workflow design, troubleshooting, and integration support Support the growth and adoption of the ICE Desktop & Web Platforms suite (including ICE Chat, ICE Connect Desktop, QuoteBoard, WebICE, ICE Options Analytics, and ICE Mobile) across an assigned territory and/or client base Design and demonstrate technical workflows and integrations across the desktop product suite - leveraging APIs, data integrations, and client systems - to deliver measurable value within trading, analytics, and risk environments Build and maintain strong client relationships through regular engagement, including training sessions, on-site floor walks, and virtual meetings Support the development and rollout of new product initiatives, acting as a subject matter expert and key point of contact for priority markets and products. Investigate and resolve client-facing technical issues across the desktop platforms, partnering closely with Sales, Product, and cross-functional teams across the enterprise to drive timely root-cause resolution Collaborate closely with Sales teams on pre- and post-sales activities to support revenue generation and client retention Identify and generate new business opportunities through proactive client engagement and daily activity Lead and support client onboarding, deployments, and user setup processes Act as a liaison between clients, Sales, and Product Management, sharing market feedback, competitive insights, and product enhancement requests Build bespoke client solutions and workflow enhancements using Excel, Python, APIs, and emerging AI-enabled tooling to streamline trader and analyst workflows Continuously build expertise in the commodities and energy markets - including the products traded on ICE and underlying market structure - to position ICE solutions credibly within client workflows Knowledge & Experience Bachelor's degree or equivalent professional experience Strong communication and interpersonal skills, with the ability to engage effectively across technical and commercial audiences Good understanding of trading environments, market data, and associated technologies, with an interest in commodities and energy markets Proficiency in Microsoft Office, including Outlook and Excel Familiarity with Salesforce, instant messaging platforms, and desktop trading / market data systems Highly organised, proactive, and able to manage multiple priorities in a fast-paced environment Strong technical aptitude and intellectual curiosity, with the ability to learn complex products, workflows, and APIs quickly and translate them into client value Demonstrated ability to learn new markets - particularly commodities and energy - and translate market context into meaningful client conversations Preferred Knowledge & Experience Knowledge of capital markets, with emphasis on commodities, energy, and exchange-traded and/or OTC derivatives Exposure to the trade lifecycle across front-to-back office processes Strong Excel capability, including advanced functions, VBA, or automation Experience with Python and/or API integrations for workflow automation, data analysis, and client solution-building Familiarity with AI and machine-learning concepts and their application to trading workflows, market data analysis, and productivity tooling Familiarity with cloud-delivered platforms and modern web-based trading and data applications Working understanding of enterprise connectivity concepts relevant to desktop and market-data deployments (e.g., firewalls, proxies, latency, and entitlements) Candidate Profile Self-driven, results-oriented, and motivated by achieving targets and delivering technical excellence to clients Comfortable operating in a client-facing, commercially focused role Able to balance technical detail with clear, value-driven communication Team-oriented, with a collaborative mindset and willingness to contribute to broader success

Compensation Range: £75,000 to £100,000 Compensation Disclaimer: The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives. Who we need We are hiring a Director, Enterprise Applications to lead the strategy, operational maturity, and evolution of Altus Group's enterprise applications landscape. Reporting to the VP, IT Service & Operations, you will oversee critical business platforms including Salesforce, Workday, and other enterprise applications that underpin commercial operations, customer lifecycle management, Finance, HR, and service delivery across the business. You will bring the leadership presence and strategic mindset to partner with senior stakeholders, establish structure and prioritization across competing business demands, and help modernize how enterprise applications are managed and leveraged across Altus Group. This is a UK-based role with flexibility to work remotely, alongside occasional travel for in person collaboration, including time at our Manchester office as required. What's in it for you Influence and impact. This is an opportunity to shape how enterprise applications support and enable business outcomes across a global organization. You will play a key role in transforming how platforms like Salesforce and Workday are governed, prioritized, and leveraged across the business, bringing structure, operational maturity, and strategic direction to a function that is continuing to evolve. Leadership and transformation. You will inherit a multidisciplinary team and have the opportunity to influence its future structure, operating model, and ways of working. From delivery governance and stakeholder alignment to process maturity and roadmap planning, you will help build the foundations for a more connected, scalable, and business aligned enterprise applications function. Exposure to innovation and AI adoption. Altus Group is undergoing significant technology transformation, including rapid adoption of AI capabilities across its enterprise applications landscape. You will work at the forefront of that evolution, helping identify opportunities to modernize processes, improve operational effectiveness, and drive greater business value through emerging technologies and smarter ways of working. As our new Director, Enterprise Applications, you will: Lead the enterprise applications function. Oversee the strategy, operational performance, and evolution of critical business platforms including Salesforce, Workday, and other enterprise applications that support commercial operations, Finance, HR, and service delivery across the organization. Partner across the business. Work closely with senior stakeholders across Sales, Marketing, Finance, HR, and Technology to understand business priorities, improve operational processes, and ensure enterprise applications are aligned to broader organizational goals and measurable business outcomes. Drive roadmap planning and operational governance. Establish stronger structure, prioritization, and delivery governance across the enterprise applications landscape, balancing strategic transformation initiatives with day to day operational demands and platform stability. Lead and evolve a multidisciplinary team. Provide leadership, direction, and support to a team of business analysts, developers, and application specialists while shaping the future operating model, team structure, and ways of working as the function continues to mature. Strengthen delivery and decision making processes. Introduce scalable processes, governance standards, and operational discipline across enterprise applications, ensuring work is effectively prioritized, risks are proactively managed, and stakeholders remain informed and aligned. Support technology modernization and AI adoption. Help identify opportunities to modernize workflows, improve operational effectiveness, and leverage emerging technologies, including AI capabilities, across the enterprise applications ecosystem. Collaborate across architecture and technology teams. Work closely with enterprise architecture, infrastructure, security, and delivery teams to ensure enterprise applications align with broader technology standards, integration strategies, and long term business objectives. Act as a strategic and visible leader. Bring clarity, accountability, and forward thinking leadership to a critical and evolving area of the business, helping Altus Group continue to strengthen how technology supports operational excellence and growth. You bring: The enterprise applications leadership experience. Led enterprise applications, business systems, CRM, or technology functions within a complex organization and oversee platforms that support critical operational and commercial business processes. Understand how enterprise applications connect to broader business outcomes and can balance strategic planning with operational execution. The Salesforce expertise and broader platform mindset. Strong Salesforce knowledge and understanding of platform governance, delivery, integrations, and operational best practices. Exposure to Workday, enterprise business systems, or other large scale enterprise applications is highly valued. Ability to think beyond a single platform and lead interconnected systems within a broader enterprise environment. The stakeholder management and communication skills. Comfortable operating in highly collaborative environments and partnering with senior leaders across Technology, Sales, Marketing, Finance, and HR. Translate technical concepts into practical business language, navigate competing priorities, and build credibility across both technical and non technical audiences. The operational and governance mindset. Experience introducing structure, prioritization, delivery governance, and scalable operational processes within evolving technology environments. Understand how to balance strategic transformation initiatives with day to day operational demands while maintaining accountability and delivery focus. The people leadership capabilities. Experienced in leading multidisciplinary teams and creating environments built on accountability, collaboration, and continuous improvement. Coach, mentor, and guide teams through change while shaping operating models and future team structures. The adaptability and forward thinking approach. Energized by transformation and comfortable operating in environments experiencing significant growth and change. Curious about emerging technologies, including AI capabilities, and excited to modernize workflows, improve efficiency, and evolve how enterprise applications support the business. The delivery focus and business acumen. Owns projects, drives clarity, and follows through. Can assess risk, prioritize effectively, and make informed decisions while balancing operational realities and long term business goals. Apply now If you're excited about this role but your experience aligns differently with every requirement, we encourage you to apply. While specific qualifications may be strictly required, others can be based on various experiences, backgrounds, and knowledge. We can't promise an interview, but we will consider your whole application. What you can expect from our interview process: A virtual interview with a Talent Advisor to discuss your interest in joining the company and in the role. The conversation will be recorded using BrightHire, an AI powered video interview tool. More details will be shared when you are invited to interview. A virtual interview with the VP, IT Service & Operations and the Enterprise Architect focused on your experience leading enterprise applications functions, managing complex stakeholder environments, driving operational governance, and supporting business transformation through enterprise technology platforms including Salesforce and Workday. The final interview with the VP, IT Service & Operations focused on leadership approach, organizational change, operational maturity, and your ability to bring structure, prioritization, and strategic direction to a rapidly evolving enterprise applications environment. Unlock your Altus Experience! If you're looking to advance your career in an industry that is transitioning for greatness, there's no better place than Altus Group. Our high trust, high performance culture prioritizes progressive programs that empower you to deliver your greatest performance while promoting collective success where everyone is recognized and connected. We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry. What Altus Group offers: Rewarding performance: competitive compensation, incentive and bonus plans, and a total rewards package prioritizing mental, physical, and financial well being. Growth and development: we invest in your professional learning. Our Altus Intelligence Academy offers over 150,000 hours of learning content. Flexible work model: . click apply for full job details

Compensation Range: £110,000 Compensation Disclaimer: The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives. Who we need We are hiring a Director of Enterprise Business Applications to lead the strategy, operational maturity, and evolution of Altus Group's enterprise applications landscape. Reporting to the VP, IT Service & Operations, you will oversee critical business platforms including Salesforce, Workday, and other enterprise applications that underpin commercial operations, customer lifecycle management, Finance, HR, and service delivery across the business. You will bring the leadership presence and strategic mindset to partner with senior stakeholders, establish structure and prioritization across competing business demands, and help modernize how enterprise applications are managed and leveraged across Altus Group. This is a UK-based role with flexibility to work remotely, alongside occasional travel for in-person collaboration, including time at our Manchester office as required. What's in it for you Influence and impact. This is an opportunity to shape how enterprise applications support and enable business outcomes across a global organization. You will play a key role in transforming how platforms like Salesforce and Workday are governed, prioritized, and leveraged across the business, bringing structure, operational maturity, and strategic direction to a function that is continuing to evolve. Leadership and transformation. You will inherit a multidisciplinary team and have the opportunity to influence its future structure, operating model, and ways of working. From delivery governance and stakeholder alignment to process maturity and roadmap planning, you will help build the foundations for a more connected, scalable, and business-aligned enterprise applications function. Exposure to innovation and AI adoption. Altus Group is undergoing significant technology transformation, including rapid adoption of AI capabilities across its enterprise applications landscape. You will work at the forefront of that evolution, helping identify opportunities to modernize processes, improve operational effectiveness, and drive greater business value through emerging technologies and smarter ways of working. As our new Director of Enterprise Business Applications, you will: Lead the enterprise applications function. You will oversee the strategy, operational performance, and evolution of critical business platforms including Salesforce, Workday, and other enterprise applications that support commercial operations, Finance, HR, and service delivery across the organization. Partner across the business. You will work closely with senior stakeholders across Sales, Marketing, Finance, HR, and Technology to understand business priorities, improve operational processes, and ensure enterprise applications are aligned to broader organizational goals and measurable business outcomes. Drive roadmap planning and operational governance. You will establish stronger structure, prioritization, and delivery governance across the enterprise applications landscape, balancing strategic transformation initiatives with day-to-day operational demands and platform stability. Lead and evolve a multidisciplinary team. You will provide leadership, direction, and support to a team of business analysts, developers, and application specialists while helping shape the future operating model, team structure, and ways of working as the function continues to mature. Strengthen delivery and decision-making processes. You will introduce scalable processes, governance standards, and operational discipline across enterprise applications, ensuring work is effectively prioritized, risks are proactively managed, and stakeholders remain informed and aligned. Support technology modernization and AI adoption. You will help identify opportunities to modernize workflows, improve operational effectiveness, and leverage emerging technologies, including AI capabilities, across the enterprise applications ecosystem. Collaborate across architecture and technology teams. You will work closely with enterprise architecture, infrastructure, security, and delivery teams to ensure enterprise applications align with broader technology standards, integration strategies, and long-term business objectives. Act as a strategic and visible leader. You will bring clarity, accountability, and forward-thinking leadership to a critical and evolving area of the business, helping Altus Group continue to strengthen how technology supports operational excellence and growth. You bring: The enterprise applications leadership experience. You have led enterprise applications, business systems, CRM, or technology functions within a complex organization and bring experience overseeing platforms that support critical operational and commercial business processes. You understand how enterprise applications connect to broader business outcomes and can balance strategic planning with operational execution. The Salesforce expertise and broader platform mindset. You bring strong Salesforce knowledge and understand platform governance, delivery, integrations, and operational best practices. Exposure to Workday, enterprise business systems, or other large-scale enterprise applications is highly valued. More importantly, you bring the ability to think beyond a single platform and lead interconnected systems within a broader enterprise environment. The stakeholder management and communication skills. You are comfortable operating in highly collaborative environments and partnering with senior leaders across Technology, Sales, Marketing, Finance, and HR. You can translate technical concepts into practical business language, navigate competing priorities, and build credibility across both technical and non-technical audiences. The operational and governance mindset. You have experience introducing structure, prioritization, delivery governance, and scalable operational processes within evolving technology environments. You understand how to balance strategic transformation initiatives with day-to-day operational demands while maintaining accountability and delivery focus. The people leadership capabilities. You have experience leading multidisciplinary teams and creating environments built on accountability, collaboration, and continuous improvement. You can coach, mentor, and guide teams through change while helping shape operating models and future team structures. The adaptability and forward-thinking approach. You are energized by transformation and comfortable operating in environments experiencing significant growth and change. You are curious about emerging technologies, including AI capabilities, and excited by the opportunity to modernize workflows, improve efficiency, and evolve how enterprise applications support the business. The delivery focus and business acumen. You are someone who takes ownership, drives clarity, and follows through. You can assess risk, prioritize effectively, and make informed decisions while keeping both operational realities and long-term business goals in mind. Apply now If you're excited about this role but your experience aligns differently with every requirement, we encourage you to apply. While specific qualifications may be strictly required, others can be based on various experiences, backgrounds, and knowledge. We can't promise an interview, but we will consider your whole application. What you can expect from our interview process: A virtual interview with a Talent Advisor to discuss your interest in joining the company and in the role. The conversation will be recorded using Bright Hire, an AI-powered video interview tool. More details will be shared when you are invited to interview. A virtual interview with the VP, IT Service & Operations and the Enterprise Architect focused on your experience leading enterprise applications functions, managing complex stakeholder environments, driving operational governance, and supporting business transformation through enterprise technology platforms including Salesforce and Workday. The final interview with the VP, IT Service & Operations focused on leadership approach, organizational change, operational maturity, and your ability to bring structure, prioritization, and strategic direction to a rapidly evolving enterprise applications environment. Unlock your Altus Experience! If you're looking to advance your career in in an industry that is transitioning for greatness, there's no better place than Altus Group. Our high trust, high performance culture prioritizes progressive programs that empower you to deliver your greatest performance while promoting collective success where everyone is recognized and connected. We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry. What Altus Group offers: Rewarding performance: competitive compensation, incentive and bonus plans . click apply for full job details

As a Service Desk Analyst, you will also support other team members in training, reviewing technical bulletins and collaboration. You will perform a critical function within the network repair process and can ultimately impact the client's ability to meet network availability and time-to-repair commitments made to the customers. Company Profile: Our client is based in London, England and they provide high-end optical fiber networking fully managed solutions to businesses requiring fast and reliable connectivity. Their services range from network & cloud connectivity, and hosting through to systems integration and fully managed environments. You will have the opportunity to work on exciting and innovative projects and at the same time maintain a work-life balance lifestyle. If you are searching for something amazing that you can be an integral part of, this could be the perfect career move for you. Duties and Responsibilities: Customer Trouble management: Accept customer phone calls/emails for circuit troubles, isolate fault location, and notify about repair progress as required. Inquire from diverse vendors and provide regular updates to the customer on circuit status. Equipment monitoring: Check live service status and able to retrieve historical events Workload Management: Ensure all appropriate /tickets are being captured. Actively monitor open issues till remediated. Responsible for alarm response and trouble ticket assignment, resolving open trouble tickets, pursuing resolution to closure on all open tickets Technical Escalation: Responsible for supporting and escalating to next level of technical support as necessary Proactive and Preventive Maintenance: Proactively seeking and identifying potential network problems/trends and addressing these issues before becoming service affecting events Professionally manage difficult and/or emotional customer situations Respond promptly to customer needs Solicit customer feedback to continually improve service Produce reports and documentation to highlight service incidents A minimum of 2-3 years' experience being a Service Desk Analyst Bachelor's Degree or relevant experience Willing to learn about fiber optic technologies Basic networking experience Demonstrable ability to think around issues and look at the wider picture to provide solutions through a variety of problem-solving techniques Drive, self-motivation, and ability to work under own initiative Experience of working accurately and confidently with service desk tools Experience in delivering a high level of customer service. Experience in handling customer escalation and high-priority support issues Demonstrates strong analytical skills Proven ability to work efficiently in a high-pressure environment Excellent written and verbal communication skills in English to effectively collaborate with foreign counterparts Prefers someone with experience doing a networking function, someone with broad understanding IP services. Advantageous skills or nice-to-haves: CCNA and ITIL Certifications HubSpot and/or similar tools experience Salesforce experience Experience in any ticketing tools, monitoring tools and data centre

Added - 07/10/26 ServiceNow ITSM Support Specialist - Onsite working Battersea, London, UK ServiceNow Battersea , Greater London Permanent Related ServiceNow Jobs ServiceNow Engagement Manager with HRSD offboarding and APO - Remote working USA or Canada Alpharetta ServiceNow ITOM / CMDB / CSDM Architect / Practice Lead - Remote working USA or Canada ServiceNow ITOM / CMDB Technical Lead - Onsite working UK ServiceNow ITOM / CSDM / CMDB Technical Consultant - Hybrid working Milpitas, California, USA ServiceNow CSM / TSM/TPSM Lead Business Process Consultant - Telecommunications - Remote USA View all jobs in this category Our client is a leading organisation within the ServiceNow ecosystem whohas an immediate requirementfor a permanent ServiceNow ITSM Support Specialist for an onsite working role Battersea, London, UK. Applicants need to possess the following skills : ServiceNow - 5years+ ITSM ServiceNow Support - DO NOT APPLY IF YOU HAVE NOT HAD EXPERIENCE OF PROVIDING SERVICENOW SUPPORT. Excellent communication and/or consultancy skills The role will involvetechnical support, troubleshooting hardware and software issues, ITSM incident management, macOS and iOS environments, documentation, gathering business requirements,development,CSM, support and implementation. Salary - £60-65k + Benefits Platform 6 Ltd is an international leader in Cloud and Technology Talent who specialise in Data Transformation, AI and ServiceNowrecruitment within North America, Europe and the UK. We provide Salesforce, Data Transformation, AI and ServiceNowrecruitment services to a wide variety of companies from Consultancies to partners to end users on a permanent, contract and contract to hire basis, working across numerous Salesforce roles such as an Administrator, Developer, Consultant, Integration expert, Implementation specialist, Business Analyst, Project Manager, Program Manager, Tester, Architect, CRM Manager/Director, Trainer/Instructor, Sales, Marketing Automation expert, Technical Lead and many more. INDHP

Job Title: AI Technical Lead - IT Location: SPAIN / UK - Harrogate / Remote WHO WE ARE Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions delivered on Salesforce's leading cloud platform, provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in Austin Texas, with offices around the world, Certinia is backed by Haveli Investments, General Atlantic and Salesforce Ventures. For more information, visit . THE ROLE Reporting to the Senior Director, Global IT, you are the AI technical lead within the IT Team for Certinia's internal AI transformation. You will work hand-in-hand with an AI Business Analyst to identify high-impact enterprise processes and automate them using robust AI technologies. This is an execution-focused role: you will utilise existing, best-in-class AI tools to build scalable solutions that drive organisational acceleration and measurable ROI. WHAT YOU WILL DO IN THIS ROLE Lead Technical Execution: Act as the primary builder for Certinia's internal AI transformation. Turn high-level process goals into functioning, automated realities. Work Autonomously: Operate with a high degree of independence. You are responsible for taking a concept from the requirements phase through to a live, measurable result with minimal supervision. Drive Process Transformation: Execute top-down process improvements by integrating AI into enterprise-grade workflows to accelerate organisational adoption. Partner with the AI Business Analyst: Work hand-in-hand with the Analyst to validate technical feasibility and deploy solutions that meet the ROI and TTV objectives. Utilise Existing AI Technology: Hands-on configuration and deployment of established AI tools (e.g., Salesforce, Gemini, GCP, Claude, AWS) to solve immediate business challenges. Accelerate Time-to-Value (TTV): Focus on rapid implementation and scaling of solutions. Move quickly from identification to a live, production-ready state. Build Robust Automations: Ensure all AI-driven processes are backed by enterprise-grade technology, robust data pipelines, and reliable API integrations. Report on Service Health: Provide the Senior Director, Global IT with data-driven insights into the performance, health, and ROI of deployed AI services. Maximise Investment: Identify and unlock underutilised AI capabilities within the current technology stack to eliminate manual overhead and operational friction. Adopt AI Guardrails: Collaborate with the Security team to ensure all internal AI implementations remain compliant with InfoSec pillars and data privacy standards. WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE Execution Experience: 8+ years in IT or Software Engineering, with at least 3 years in a technical lead role delivering enterprise-grade process automation. AI Implementation Track Record: Proven experience utilising existing AI/ML technologies to transform business processes and mitigate LLM-specific risks (e.g., prompt injection and data leakage). Leadership Interfacing: Demonstrated experience engaging with Senior Leadership for requirements gathering and delivering high-impact technical demonstrations. Process Transformation Mindset: Deep understanding of enterprise-grade business processes and how to apply AI to accelerate ROI and shorten Time-to-Value (TTV). Framework Awareness: Familiarity with SOC 2 and ISO 27001 standards, with a focus on ensuring AI implementations align with ISO 42001 (AI Management System) readiness. Hands-on Cloud Expertise: Direct experience implementing and securing solutions within major cloud and SaaS environments, specifically AWS, GCP and Salesforce. Robust Engineering Standards: Proficient in building reliable data pipelines and API integrations that ensure AI outputs are accurate and enterprise-ready. Composure Under Pressure: Proven ability to lead technical deployments through high-pressure phases, such as rapid scale-ups or critical process migrations, with clarity. Cross-Functional Partnership: Strong ability to work in a "pod" structure with an AI Business Analyst, providing the technical "how" to meet high-level business "whats.". Technical Storytelling: Strong ability to translate technical AI constraints and successes into clear business language. Problem Solving: Proficient in analysing legacy process bottlenecks and solving them using industry-best AI practices and existing technology stacks. WHAT ELSE WOULD BE GREAT AI Tooling: Experience with AI orchestration layers. Prompt Engineering: Skill in refining LLM outputs for high-accuracy enterprise tasks. Agile Delivery: Experience in "Sprint" environments where speed and ROI are the primary measures of success.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here ambition meets action. Tech meets trust. And innovation isn,t a buzzword - it's a way of life. The world of work as we know it is changing and we re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Community Practice Leaders scale technical sales expertise across the organization, enabling a unified, high-impact Go-To-Market (GTM) approach. Our Community Practice Leaders build, nurture, and grow professional networks across Informatica and key strategic partners, aligning them with priority cloud and data use cases. Operating from our London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK /Ireland and broader European markets. At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward. We are united by a shared passion for using data to achieve the extraordinary for each other, our customers, and the world. We seek innovative, autonomous thinkers who believe in the power of data to drive meaningful change. Role and Responsibilities Advance Regional & Global CoP Goals: Drive the strategic objectives of the Informatica Community Practice (CoP) organization to support local technical sales and account teams, facilitating timely communications and community activities across regions. Support Strategic Commercial Opportunities: Accelerate complex sales pursuits by creating reusable enterprise assets, coaching field resources, and engaging directly as a trusted advisor with Dutch and European enterprise customers. Master GTM Execution: Maintain a deep understanding of GTM messaging, localized market drivers, and regional enablement strategies to enhance the impact of the CoP on overall business growth. Foster Cross-Functional Alliances: Establish and maintain robust partnerships across regional Sales, Marketing, and Product teams, ensuring regular communication and clear project accountability. Drive Platform Engagement: Oversee the development of digital enablement pages (including Seismic) and interactive community initiatives to expand active participation. Champion the CoP Mission: Promote the value proposition of the Community of Practice both internally and externally within the local tech ecosystem. Collaborate Globally: Partner with the broader Industry Advisor team and international technical sales leaders to deploy deep architectural and business-value expertise. Technology You'll Use Informatica Intelligent Data Management Cloud (IDMC): Including related services (AI/Agentforce, Data Integration, Access Management, Marketplace, Data Governance & Catalog, Master Data Management, etc.). Sales Enablement Platforms: Including Seismic, Slack, and Salesforce CRM. Modern Enterprise Tech: Enterprise SaaS, Middleware (PaaS), MuleSoft integration architecture, and IaaS technologies. Qualifications You'll Need to Be Successful Leadership Experience: 5+ years of director-level or senior strategic experience within enterprise software companies, successfully managing multiple complex workstreams and deadlines in a consultative sales context. Data Governance: Including data quality, data profiling, classficiations, catalog, data privacy / protection. Hands on experience highly preferred. Communication Excellence: Demonstrated ability to articulate highly complex technical concepts and data architectures to both technical and non-technical audiences, both verbally and in writing. Stakeholder Engagement: Proven experience conducting stakeholder interviews and building trusted relationships between customers, prospects, industry analysts, sales leaders, and R&D. Project Management: Strong experience managing initiatives across geographically dispersed, multicultural teams. Data Management Expertise: Deep knowledge of enterprise data management, cloud strategies, SaaS, middleware (PaaS), or business analytics. Ecosystem Familiarity: Prior knowledge of Informatica technologies, alongside a strong understanding of Salesforce platforms and MuleSoft architectures, is highly preferred. GTM & Value Selling DNA: A thorough understanding of enterprise software sales cycles, value-realization frameworks, and GTM processes. Language Skills: Professional fluency in English is mandatory. Professional proficiency in Dutch is highly preferred to effectively partner with local enterprise clients and stakeholders in the Netherlands. Mobility: Willingness to travel up to 25%, primarily focused on regional customer engagement with occasional global travel. Education & Competency Degree or equivalent practical experience. We value diverse backgrounds and evaluate candidates based on core competencies (including workplace experience, military service, volunteer roles, or extracurricular leadership). Unleash Your Potential When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We r Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you re come to the right place.

Specialist Solution Engineer 9 - InformaticaApplyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR351442 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Community Practice Leaders scale technical sales expertise across the organization, enabling a unified, high-impact Go-To-Market (GTM) approach. Our Community Practice Leaders build, nurture, and grow professional networks across Informatica and key strategic partners, aligning them with priority cloud and data use cases. Operating from our London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK /Ireland and broader European markets. At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward. We are united by a shared passion for using data to achieve the extraordinary for each other, our customers, and the world. We seek innovative, autonomous thinkers who believe in the power of data to drive meaningful change. Role and Responsibilities Advance Regional & Global CoP Goals: Drive the strategic objectives of the Informatica Community Practice (CoP) organization to support local technical sales and account teams, facilitating timely communications and community activities across regions. Support Strategic Commercial Opportunities: Accelerate complex sales pursuits by creating reusable enterprise assets, coaching field resources, and engaging directly as a trusted advisor with Dutch and European enterprise customers. Master GTM Execution: Maintain a deep understanding of GTM messaging, localized market drivers, and regional enablement strategies to enhance the impact of the CoP on overall business growth. Foster Cross-Functional Alliances: Establish and maintain robust partnerships across regional Sales, Marketing, and Product teams, ensuring regular communication and clear project accountability. Drive Platform Engagement: Oversee the development of digital enablement pages (including Seismic) and interactive community initiatives to expand active participation. Champion the CoP Mission: Promote the value proposition of the Community of Practice both internally and externally within the local tech ecosystem. Collaborate Globally: Partner with the broader Industry Advisor team and international technical sales leaders to deploy deep architectural and business-value expertise. Technology You'll Use Informatica Intelligent Data Management Cloud (IDMC): Including related services (AI/Agentforce, Data Integration, Access Management, Marketplace, Data Governance & Catalog, Master Data Management, etc.). Sales Enablement Platforms: Including Seismic, Slack, and Salesforce CRM. Modern Enterprise Tech: Enterprise SaaS, Middleware (PaaS), MuleSoft integration architecture, and IaaS technologies. Qualifications You'll Need to Be Successful Leadership Experience: 5+ years of director-level or senior strategic experience within enterprise software companies, successfully managing multiple complex workstreams and deadlines in a consultative sales context. Data Governance : Including data quality, data profiling, classficiations, catalog, data privacy / protection. Hands on experience highly preferred. Communication Excellence: Demonstrated ability to articulate highly complex technical concepts and data architectures to both technical and non-technical audiences, both verbally and in writing. Stakeholder Engagement: Proven experience conducting stakeholder interviews and building trusted relationships between customers, prospects, industry analysts, sales leaders, and R&D. Project Management: Strong experience managing initiatives across geographically dispersed, multicultural teams. Data Management Expertise: Deep knowledge of enterprise data management, cloud strategies, SaaS, middleware (PaaS), or business analytics. Ecosystem Familiarity: Prior knowledge of Informatica technologies, alongside a strong understanding of Salesforce platforms and MuleSoft architectures, is highly preferred. GTM & Value Selling DNA: A thorough understanding of enterprise software sales cycles, value-realization frameworks, and GTM processes. Language Skills: Professional fluency in English is mandatory. Professional proficiency in Dutch is highly preferred to effectively partner with local enterprise clients and stakeholders in the Netherlands. Mobility: Willingness to travel up to 25%, primarily focused on regional customer engagement with occasional global travel. Education & Competency: Degree or equivalent practical experience. We value diverse backgrounds and evaluate candidates based on core competencies (including workplace experience, military service, volunteer roles, or extracurricular leadership).Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers - including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce - trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we're backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on LinkedIn and X. We're scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that's okay. If this role excites you, we'd love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity, and we would be interested in applicants located in Spain, Sweden, UK, Ireland or Germany. The Opportunity: At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems - regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence. The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early - while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership. We're looking for a Staff-level Backend Engineer to help build the first production services for this context layer management system. You will design and ship the core backend architecture that powers ingestion, context storage, retrieval APIs, and agent-facing integrations. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there's a broad opportunity to expand or redefine this role based on impact and initiative. What You'll Be Doing: Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration. Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries. Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings. Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production. Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability. Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area. Effective communication: You'll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams. Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows. What Makes You a Great Fit: Strong engineering skills: Solid experience building production-grade, user-facing software systems. You're a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision. AI experience with a practical mindset: You're familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory. Quick iteration and experimentation: You're comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset. Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined. Collaborative attitude: You communicate effectively with your peers. You're open to feedback, and you bring a solutions-oriented mindset to the table. Experience with LLMs, prompt engineering, and building applications powered by GenAI. Proven track record of delivering software that made it into production and is actively used by users. Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure). Experience using observability tools to understand and troubleshoot system behavior. Bonus Points for: Experience building or working with agent frameworks or multi agent workflows. Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks) Experience building tools for data engineering. How we work: We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. Compensation & Rewards: In the United Kingdom, the Base compensation range for this role is GBP 103,958 - GBP 124,750. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process. Why You'll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization - Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication - Expect open decision-making and regular company-wide updates. Innovation-Driven - Autonomy and support to ship great work and try new things. Open Source Roots - Built on community-driven values that shape how we work. Empowered Teams - High trust, low ego culture that values outcomes over optics. Career Growth Pathways - Defined opportunities to grow and develop your career. Approachable Leadership - Transparent execs who are involved, visible, and human. Passionate People - Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital . click apply for full job details

Community Practice Leaders scale technical sales expertise across the organization, enabling a unified, high-impact Go-To-Market (GTM) approach. Our Community Practice Leaders build, nurture, and grow professional networks across Informatica and key strategic partners, aligning them with priority cloud and data use cases. Operating from our London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK /Ireland and broader European markets. At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward. We are united by a shared passion for using data to achieve the extraordinary for each other, our customers, and the world. We seek innovative, autonomous thinkers who believe in the power of data to drive meaningful change. Role and Responsibilities Advance Regional & Global CoP Goals: Drive the strategic objectives of the Informatica Community Practice (CoP) organization to support local technical sales and account teams, facilitating timely communications and community activities across regions. Support Strategic Commercial Opportunities: Accelerate complex sales pursuits by creating reusable enterprise assets, coaching field resources, and engaging directly as a trusted advisor with Dutch and European enterprise customers. Master GTM Execution: Maintain a deep understanding of GTM messaging, localized market drivers, and regional enablement strategies to enhance the impact of the CoP on overall business growth. Foster Cross-Functional Alliances: Establish and maintain robust partnerships across regional Sales, Marketing, and Product teams, ensuring regular communication and clear project accountability. Drive Platform Engagement: Oversee the development of digital enablement pages (including Seismic) and interactive community initiatives to expand active participation. Champion the CoP Mission: Promote the value proposition of the Community of Practice both internally and externally within the local tech ecosystem. Collaborate Globally: Partner with the broader Industry Advisor team and international technical sales leaders to deploy deep architectural and business-value expertise. Technology You'll Use Informatica Intelligent Data Management Cloud (IDMC): Including related services (AI/Agentforce, Data Integration, Access Management, Marketplace, Data Governance & Catalog, Master Data Management, etc.). Sales Enablement Platforms: Including Seismic, Slack, and Salesforce CRM. Modern Enterprise Tech: Enterprise SaaS, Middleware (PaaS), MuleSoft integration architecture, and IaaS technologies. Qualifications You'll Need to Be Successful Leadership Experience: 5+ years of director-level or senior strategic experience within enterprise software companies, successfully managing multiple complex workstreams and deadlines in a consultative sales context. Data Governance: Including data quality, data profiling, classficiations, catalog, data privacy / protection. Hands on experience highly preferred. Communication Excellence: Demonstrated ability to articulate highly complex technical concepts and data architectures to both technical and non-technical audiences, both verbally and in writing. Stakeholder Engagement: Proven experience conducting stakeholder interviews and building trusted relationships between customers, prospects, industry analysts, sales leaders, and R&D. Project Management: Strong experience managing initiatives across geographically dispersed, multicultural teams. Data Management Expertise: Deep knowledge of enterprise data management, cloud strategies, SaaS, middleware (PaaS), or business analytics. Ecosystem Familiarity: Prior knowledge of Informatica technologies, alongside a strong understanding of Salesforce platforms and MuleSoft architectures, is highly preferred. GTM & Value Selling DNA: A thorough understanding of enterprise software sales cycles, value-realization frameworks, and GTM processes. Language Skills: Professional fluency in English is mandatory. Professional proficiency in Dutch is highly preferred to effectively partner with local enterprise clients and stakeholders in the Netherlands. Mobility: Willingness to travel up to 25%, primarily focused on regional customer engagement with occasional global travel. Education & Competency: Degree or equivalent practical experience. We value diverse backgrounds and evaluate candidates based on core competencies (including workplace experience, military service, volunteer roles, or extracurricular leadership). We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. At Salesforce, we strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form . Equal Opportunity Statement. Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal . Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

CRM and Data Analyst About Hydrogen At Hydrogen Group, our purpose is enabling you to thrive in a changing world, that includes our clients, candidates, and our own people. As a CRM and Data Analyst, you'll be a catalyst for this mission, helping us build a robust, responsive platform that empowers our teams to work smarter, adapt faster, and deliver more for our clients and candidates. This is your chance to contribute to a business that places purpose at the heart of everything we do. We're looking for someone who enjoys solving problems, improving systems and is excited by the opportunity to work at the intersection of CRM, data and AI. This is an ideal role for someone early in their career who wants to grow beyond Salesforce administration into platform optimisation, automation, data and AI. The Role You'll take ownership of the day to day running and continuous improvement of our Platform ecosystem, helping ensure our CRM, data and AI tools remain reliable, well maintained and continually evolving. Working closely with our Platform, Change and Sales teams, you'll help optimise existing systems, improve data quality, automate manual processes and support the rollout of new platform and AI capabilities across the business. As our use of AI grows, you'll also play an important role in maintaining, improving and supporting the solutions we build, while continually looking for opportunities to use AI to improve the way we work. You will work alongside our CRM Manager, who leads platform architecture, complex technical delivery and our strategic AI initiatives. You run the operation; together you improve it. What you will be responsible for Day to day platform administration and support: user and licence management, Salesforce configuration changes, and first line troubleshooting for consultants across our offices. Data quality and integrity. Find root causes of bad data, fix them at source, and ensure our data is fit for reporting and for the AI tools that consume it. Delivering platform enhancements. Work with end users to understand their needs, translate into scalable configuration, test it, and communicate changes clearly. Operational ownership of our BI, data and AI solutions once they go live: monitoring, resolving issues, and keeping them trusted by the business. Spotting where teams use our systems inconsistently or lose time to manual work, then using AI and automation to close the gap. Automating your own workload. Every hour saved with AI adds capacity for broader platform, data, and AI work-this is the growth path built into the role. What success looks like The platform runs day to day with clear operational ownership and without escalation. Data quality improves measurably, and reporting and AI outputs are trusted as a result. Our BI and AI solutions are stable, supported and used. Capacity through automation to take on bigger projects is created. What you will need 2-3 years of hands on Salesforce administration experience, ideally with Sales Cloud. A strong analytical mindset, with experience building reports and dashboards. Knowledge of SQL. A genuine interest in AI and emerging technology, with examples of AI tools you already use in your own work. Clear communication and the ability to build trust with end users; you will be the first point of contact for the platform across our global offices, with part of your day overlapping UK hours. Useful but not essential: Bullhorn for Salesforce or Talent Rover, Looker, BigQuery or dbt, Broadbean, and OwnBackup. Where this role goes This is an early career role with a defined path into a broader Platform and AI position. As you automate the routine parts of the job, you will take on more of the data, AI and platform delivery work that sits behind our strategy.

Senior Data Analyst BI & Data London Intermediate Full-time Description Minute Media is a global technology and content company built for the future of sports consumption. Minute Media's proprietary technology platform enables the creation, distribution, and monetization of digital content experiences, powering Minute Media's portfolio of trusted content brands, including Sports Illustrated, The Players' Tribune, and FanSided, as well as third-party publishers and advertisers. The technology platform also includes STN Video, an online video platform (OVP) that provides access to a robust sports highlights rights portfolio. Minute Media is building the future of how the world connects with sport, powered by innovation, shared globally, and trusted by millions of fans and the partners we serve. For more information, visit . We are looking for a data-driven Data Analyst specializing in LTV (Lifetime Value) & Subscriptions to join our London team. You will support all analytics related to our subscription products and user lifecycle. In this role, you will dive deep into subscriber behavior and churn patterns, develop models to project customer lifetime value, and help drive strategies to improve retention. You'll work closely with our Growth, Product, and Editorial teams to ensure data-driven decision-making in areas like paywall optimization, subscriber engagement, and content strategy for member audiences. This is a mid-level, full-time, hybrid on-site role ideal for someone passionate about using data to fuel audience growth and loyalty. What You'll Do Subscription Funnel & User Insights Analyze the subscription funnel end to end, tracking users from anonymous visitors to registered users and paying subscribers in order to identify drop-off points, conversion bottlenecks, and opportunities to improve sign-up rates. Monitor key subscription and user engagement metrics through daily, weekly, and monthly dashboards, and own analysis of metric changes over time. Perform deep-dive analyses on user retention. Present user insights to stakeholders by clearly identifying our most valuable users and what drives their engagement, and go beyond reporting by recommending concrete next steps to inform content and marketing decisions. LTV & Churn Modeling Develop and maintain subscriber Lifetime Value (LTV) models, continuously refining them by incorporating new data to improve accuracy. Build and improve churn prediction models to proactively identify at risk subscribers, using statistical or machine learning techniques as needed. Work with large subscription and engagement datasets to calculate LTV and churn while accounting for promotional pricing, seasonality, and content engagement. Translate model outputs into clear, actionable business recommendations. Cross-Functional Collaboration Collaborate with Growth and Marketing teams to define success measurement plans for initiatives. Work closely with Product Managers and Engineers to ensure user interaction data is accurately captured and available in the data warehouse, and advocate for new data collection where it would improve LTV or churn analysis. Partner with data and product teams to uncover trends in subscription behavior, including content engagement and the impact of new features on loyalty. Communicate insights and recommendations clearly to both technical and non-technical audiences, tailoring depth and format to drive understanding and action. Requirements What You Have You have 5+ years of experience in data analysis or data science, with a focus on user lifecycle, customer analytics, or subscription metrics. You bring advanced SQL skills and are comfortable querying and manipulating large datasets in a cloud data warehouse environment. You have experience building and maintaining data pipelines or intermediate data models, transforming raw event logs into aggregated, analysis-ready datasets for high-performance reporting. You have worked with BI and data visualization tools, ideally Looker Studio, to build dashboards and reports that track KPIs over time. You are familiar with statistical analysis and predictive modeling concepts such as cohort analysis, regression, survival analysis, experimentation, and churn prediction, even if you are not a dedicated data scientist. You demonstrate strong problem-solving skills and attention to detail, with the ability to validate data integrity, spot anomalies, and ensure accurate calculation of metrics like LTV. You understand experimental design in product or marketing contexts, including defining success metrics, determining sample sizes, and evaluating statistical significance. You communicate complex analytical findings clearly and make data-driven recommendations. You work effectively across functions and manage multiple priorities in a dynamic environment. You hold a B.Sc./B.A. in Statistics, Economics, Business, Computer Science, or a related field, or equivalent practical experience. Advantageous Previous experience in subscription-based digital media or a similar industry (e.g., streaming services, membership products) where you've worked on subscriber analytics. Hands on experience with subscription management or CRM platforms (such as Piano, Zuora, Stripe, or Salesforce Marketing Cloud) - understanding their data structures and how to extract meaningful insights from them. Knowledge of customer segmentation and personalization strategies, possibly using CDP (Customer Data Platform) tools like BlueConic. Programming skills in Python or R for advanced data analysis or to implement custom predictive models beyond basic SQL (e.g., using libraries for churn modeling or LTV projections). Experience analyzing web/app user behavior using tools like Google Analytics or Mixpanel, especially if related to funnel analysis or retention tracking. A passion for sports and familiarity with Minute Media's content - understanding our audience's interests can help in crafting more relevant insights. What You'll Get Opportunity to make a meaningful impact in a fast-growing company. Career development opportunities & different skill-based workshops offered each quarter. Central London based office. Hybrid work model. Cycle to Work scheme. Hybrid vacation model. Extended parental leave. Private Health Insurance including mental health, dental and optical cover. Standard access to WellHub with options to upgrade to premium membership. Fun company events and celebrations with a focus on DEI each quarter. Community involvement opportunities, both in-person and remote. Minute Media is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Vacancy Number: VN2902 - fixed term contract As a hands on Salesforce Developer and Functional Architect, you will be responsible for defining, designing, and delivering end to end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. Overall Responsibilities Define end to end Salesforce functional solutions aligned with business objectives. Design scalable data models, business processes, and user journeys. Ensure solutions adhere to Salesforce best practices and enterprise architecture. Translate business requirements into high level solution designs and functional specifications. Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships. Build automation using Flows, validation rules, and approval processes. Implement security models (profiles, permission sets, sharing rules). Develop reports and dashboards to meet business needs. Ensure solutions are practical, optimised, and maintainable through direct involvement in build. Administrative & Operational Support Support day to day Salesforce administrative activities alongside project delivery. Manage data requests, including uploads, cleansing, and maintenance. Create and maintain reports and dashboards to support business insights and decision making. Assist with user management, access requests, and basic system administration tasks. Respond to ad hoc business requests and provide timely operational support. Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders. Gather, analyse, and document business requirements. Convert requirements into user stories with clear acceptance criteria. Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints. Vendor & Partner Management Manage relationships with external vendors and implementation partners. Provide clear functional direction and oversight to vendor teams. Review and validate vendor deliverables for quality and alignment to standards. Track vendor performance against scope, timelines, and SLAs. Act as the primary functional liaison between internal teams and external partners. Governance & Best Practices Establish and enforce Salesforce design and configuration standards. Ensure solutions are scalable, secure, and aligned with long term strategy. Maintain documentation and promote consistency across implementations. Identify and mitigate risks, technical debt, and design gaps. Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment. Ensure solutions meet business expectations and quality standards before release. Provide post go live support and drive continuous improvements. Troubleshoot issues and implement enhancements. Other duties may be assigned from time to time. Essential Competencies, Skills and Experience Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles. Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models. Solid understanding of Salesforce data modelling, security, and reporting. Experience translating business requirements into functional designs, user stories, and solutions. Strong stakeholder engagement and workshop facilitation skills. Hands on experience with Salesforce administration, including data management, report and dashboard creation, and user access and system administration. Experience delivering solutions across the full lifecycle (design, build, test, deploy, support). Ability to enforce Salesforce best practices and governance standards. Experience working in Agile delivery environments. Strong problem solving, communication, and interpersonal skills. Ability to balance architecture responsibilities with hands on delivery. Desirable Experience managing vendors, system integrators, or implementation partners. Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC). Previous experience in a Functional Developer, Lead, or Architect role. Experience working with complex integrations. Knowledge of release management and DevOps processes. Experience mentoring or leading junior team members. Familiarity with industry specific Salesforce solutions (e.g., Financial Services, Retail, etc.). Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant). Experience driving user adoption and change management initiatives. Competencies A collaborative team player, approachable, self sufficient and able to positively influence the working environment. Demonstrates curiosity and a continuous improvement mindset. Resilient in a challenging, fast paced environment. Excels at building relationships, networking, and influencing stakeholders at all levels. Strategic collaborator with insight and agility, able to anticipate future challenges and ensure operational effectiveness. Conduct Rules Act with integrity. Act with due skill, care and diligence. Be open and cooperative with the FCA, the PRA and other regulators. Pay due regard to the interests of customers and treat them fairly. Observe proper standard of market conduct. Act to deliver good outcomes for retail customers. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce.

Job Description Technical Business Analyst Location: Newcastle Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. The above information relates to a specific client requirement. Hybrid Working: This role will require you to work from our Newcastle, Cobalt Business Park office three days per week. You are invited to learn, grow and advance in an innovative environment that thrives on shared success, diverse thinking, and offers boundaryless opportunities to drive your career. Role Overview: We are seeking a Technical Business Analyst to join our software delivery team. In this role, you'll act as the bridge between business stakeholders and the development team, translating business requirements into clear, actionable technical specifications. Responsibilities Bridge the gap between IT and the business using data analytics to assess processes, elicit requirements and deliver data driven recommendations and reports to executives and stakeholders. Create functional designs, sequence diagrams, process flows, business rules catalogues and product backlog items to agree detailed requirements with client product owners and clearly communicate what needs to be developed and tested to the feature teams. Identify, analyse and complete complex business impact assessment across multiple business streams to understand the impact of the product/change. Prepare and co ordinate business activities to support large implementations. Ensure business is operationally ready to support the target operating model. Lead business change activities, building communications and designing training plans to support change. Support testing by reviewing scripts, triaging defects and assisting with test queries. Collaborate with UX/UI designers, developers, and testers throughout the software development lifecycle. Participate in and facilitate Agile ceremonies (sprint planning, backlog refinement, stand ups). Assist in prioritising the product backlog in alignment with value, risk, and dependencies. Identify and communicate technical constraints, risks, and dependencies to the team and stakeholders. Work with cross functional teams and roles including developers, testers, UX, product, live services, DevOps, and technical architects. Apply foundational knowledge of APIs, databases, and system integration concepts. Qualifications 1.5-5 years of experience as a Business Analyst in a software delivery or technology environment. Experience working with cross functional teams and roles (developers, testers, UX, product, live services, DevOps, technical architects). Basic understanding of APIs, databases, and system integration concepts. Establishing and implementing mechanisms to measure and deliver benefits. Ensuring that maximum improvements are made in existing and new business operations as groups of projects deliver their products into operational use. The ability to understand business change needs, and to assess the business impact of those changes, capturing, analysing and documenting requirements. Utilising one or more structured techniques for solution design such as Design Thinking, UML or BPMN. Utilising one or more tools such as JIRA, Confluence, Visio or Excel. Demonstrated experience with Agile (Scrum/Kanban) or Waterfall delivery. Experience delivering change in a number of industry areas, including the public sector. Strong proficiency in SQL for data extraction, transformation and analysis. Ability to independently analyse large datasets to identify trends, validate business requirements, and uncover data quality issues. Familiarity with enterprise platforms, cloud technologies (AWS, Azure, Salesforce) or GenAI. Familiarity with UX principles or wireframing tools (Figma, Balsamiq). Hold a professional BA Certification. Benefits At Accenture, you will receive a competitive basic salary, 25 days of vacation per year, private medical insurance, and an extra 3 days leave per year for charitable work of your choice. Flexibility and mobility are required; you may be required to spend time onsite with our clients and partners to deliver first class services.