About the role Edinburgh Airport's Software Engineering Team works to create digital experiences which help make travel better. Our products include passenger-facing websites, internal tools to help the airport operate smoothly and efficiently, and our multi-airport ecommerce platform (AirportX), which we're continuing to scale globally. We've got some very exciting projects on the go, and we need you to help us deliver them. The Software Engineering team is a small, distributed team of highly skilled engineers who work across the entire stack. We're looking for someone who can bring their knowledge and experience to the team and who will get involved in generating product & feature ideas, launching prototypes and MVPs, AB testing changes and then launching these products and features to production. Our tech stack includes (but is not limited to) Claude Code, PHP, Symfony, Alpine.js, MySQL and Google Cloud. About the recruitment process The recruitment process for this role will be a 2 stage interview process. Firstly you will have a short Teams call with our Revenue Manager and another member of our Digital team, to find out more about your background and interest in the role. Successful candidates will then be invited to a second stage interview, which will include competency, values and technical questions. Please note, our interview process may be adjusted depending on the volume of candidates. We are committed to supporting diverse ways of thinking and working, so if you require adjustments in the recruitment process, please let us know on your application. You can find out more about our interview process and the types of questions we ask here. What you'll be doing Use AI to work across the entire stack using modern technology and frameworks such as Claude Code, Symfony and Google Cloud Platform Learn about the exciting world of aviation and build digital experiences to help make travel better for our passengers Get involved with product discussions and decisions Build out our multi-airport ecommerce platform and help us scale to airports across the globe Share knowledge and promote best practices with the other engineers What we're looking forExperienced in building software with AI using tools such as Claude CodeYou've worked in a small company, startup, scale-up or similarly lean engineering team and you're comfortable owning a problem end-to-endStrong experience in Software Engineering using either JavaScript or PHPExperienced in building and integrating APIsYou've worked at an ecommerce and/or SaaS companyYou can build things that look good, run fast and are secure Bonus pointsExperience building airport products or passenger travel experiences, particularly airport parking, FastTrack, lounges or ancillary servicesExperience working with data pipelines using Python and Apache AirflowExperience with scaling websites globallyExperience with cloud infrastructure, specifically GCP (Cloud Run, PubSub, BigQuery, Cloud SQL, Composer, Networking, Load Balancing)Experience integrating online payment processors such as Stripe and Adyen Who we are We have fun and look out for each other We like a challenge We have a bias for action We have a love for learning and innovation We are proud of what we do and we care about delivering good results We have freedom to set our own priorities and decide which tools we use We can identify Scandinavian countries by their road markings
28/07/2026
Full time
About the role Edinburgh Airport's Software Engineering Team works to create digital experiences which help make travel better. Our products include passenger-facing websites, internal tools to help the airport operate smoothly and efficiently, and our multi-airport ecommerce platform (AirportX), which we're continuing to scale globally. We've got some very exciting projects on the go, and we need you to help us deliver them. The Software Engineering team is a small, distributed team of highly skilled engineers who work across the entire stack. We're looking for someone who can bring their knowledge and experience to the team and who will get involved in generating product & feature ideas, launching prototypes and MVPs, AB testing changes and then launching these products and features to production. Our tech stack includes (but is not limited to) Claude Code, PHP, Symfony, Alpine.js, MySQL and Google Cloud. About the recruitment process The recruitment process for this role will be a 2 stage interview process. Firstly you will have a short Teams call with our Revenue Manager and another member of our Digital team, to find out more about your background and interest in the role. Successful candidates will then be invited to a second stage interview, which will include competency, values and technical questions. Please note, our interview process may be adjusted depending on the volume of candidates. We are committed to supporting diverse ways of thinking and working, so if you require adjustments in the recruitment process, please let us know on your application. You can find out more about our interview process and the types of questions we ask here. What you'll be doing Use AI to work across the entire stack using modern technology and frameworks such as Claude Code, Symfony and Google Cloud Platform Learn about the exciting world of aviation and build digital experiences to help make travel better for our passengers Get involved with product discussions and decisions Build out our multi-airport ecommerce platform and help us scale to airports across the globe Share knowledge and promote best practices with the other engineers What we're looking forExperienced in building software with AI using tools such as Claude CodeYou've worked in a small company, startup, scale-up or similarly lean engineering team and you're comfortable owning a problem end-to-endStrong experience in Software Engineering using either JavaScript or PHPExperienced in building and integrating APIsYou've worked at an ecommerce and/or SaaS companyYou can build things that look good, run fast and are secure Bonus pointsExperience building airport products or passenger travel experiences, particularly airport parking, FastTrack, lounges or ancillary servicesExperience working with data pipelines using Python and Apache AirflowExperience with scaling websites globallyExperience with cloud infrastructure, specifically GCP (Cloud Run, PubSub, BigQuery, Cloud SQL, Composer, Networking, Load Balancing)Experience integrating online payment processors such as Stripe and Adyen Who we are We have fun and look out for each other We like a challenge We have a bias for action We have a love for learning and innovation We are proud of what we do and we care about delivering good results We have freedom to set our own priorities and decide which tools we use We can identify Scandinavian countries by their road markings
IT Support Engineer Central London (5 days a week on site) Up to £36,000 per annum VIQU have partnered with a UK based building services organisation looking to expand their IT support teams. Due to this, they are hiring ann IT Support Engineer to provide first and second line support to their internal employees, and external contractors. This role requires on site attendance five days a week on site. Duties of the IT Support Engineer: Perform IT and system support to a range of users within the company. Support across the Microsoft 365 and Windows ecosystem. Follows SLAs and deal with all tickets in a timely manner. Independently manage system related projects, focusing on improving business related efficiencies. Undertake training on specific ERP related technologies. Occasionally travel to building sites to set up infrastucture services. Requirements of the IT Support Engineer: Experience with IT and systems related support and a second line level. Experience working with and supporting the Microsoft ecosystem. Must be willing to commute to London five days a week. Strong communication skills and a willingness to learn and develop. Exposure to Dynamics 365 Business Central would be a nice to have. IT Support Engineer Central London Up to £36,000 per annum Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (see below) Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply).
28/07/2026
Full time
IT Support Engineer Central London (5 days a week on site) Up to £36,000 per annum VIQU have partnered with a UK based building services organisation looking to expand their IT support teams. Due to this, they are hiring ann IT Support Engineer to provide first and second line support to their internal employees, and external contractors. This role requires on site attendance five days a week on site. Duties of the IT Support Engineer: Perform IT and system support to a range of users within the company. Support across the Microsoft 365 and Windows ecosystem. Follows SLAs and deal with all tickets in a timely manner. Independently manage system related projects, focusing on improving business related efficiencies. Undertake training on specific ERP related technologies. Occasionally travel to building sites to set up infrastucture services. Requirements of the IT Support Engineer: Experience with IT and systems related support and a second line level. Experience working with and supporting the Microsoft ecosystem. Must be willing to commute to London five days a week. Strong communication skills and a willingness to learn and develop. Exposure to Dynamics 365 Business Central would be a nice to have. IT Support Engineer Central London Up to £36,000 per annum Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (see below) Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply).
Be an integral part of a team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Software Engineer III at JPMorgan Chase within the Global Banking Platform (GBP), you are an integral part of a team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. We are building the next generation core banking platform that will operate at a global scale and will support hundreds of millions of accounts. We use cloud native technologies, and the work involves the development of micro-services, integrations, dashboards, production support tools and CI/CD pipelines. Initially, successful candidates for the role will be seconded to a FinTech software partner. This is an exciting opportunity to experience the day to day of a fintech while being fully backed by JPMC. After the conclusion of the secondment, all secondees will return to JPMC and apply the knowledge, technologies and practices acquired and develop the critical services to support GBP's worldwide journey to the cloud. Job Responsibilities Design, implement and develop scalable, performant microservices using software engineering best practices. Writes secure and high-quality code Writes automated unit tests, integration tests, etc. Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Proactively identifies hidden problems and patterns in code and data and uses these insights to drive improvements to coding hygiene and system architecture Manage and troubleshoot deployments from testing environments all the way to production. Interface with other engineering teams to ensure that features are added in a structured and coherent way. Translate generic product requirements into trackable tickets. Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness. Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation. Required qualifications, capabilities and skills Formal training or certification on software engineering concepts and applied experience Hands-on practical experience in system design, application development, testing, and operational stability Proficient in at least one major programming language: Go, Python and/or Java Experience with Kubernetes and Terraform Experience in developing automated tests as an integral part of the development cycle. Overall knowledge of the Software Development Life Cycle Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Experience with any cloud provider. Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security. Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices. Preferred qualifications, capabilities and skills Knowledge of banking / finance. Certification in AWS, Kubernetes (CKE) and Terraform Familiar with databases (SQL or NoSQL). Experience with client/server software architectures & networking, or microservice architectures. Experience with observability tools like Grafana, Prometheus, Open Telemetry and others. Experience with streaming architectures and tools (e.g. Kafka)
28/07/2026
Full time
Be an integral part of a team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Software Engineer III at JPMorgan Chase within the Global Banking Platform (GBP), you are an integral part of a team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. We are building the next generation core banking platform that will operate at a global scale and will support hundreds of millions of accounts. We use cloud native technologies, and the work involves the development of micro-services, integrations, dashboards, production support tools and CI/CD pipelines. Initially, successful candidates for the role will be seconded to a FinTech software partner. This is an exciting opportunity to experience the day to day of a fintech while being fully backed by JPMC. After the conclusion of the secondment, all secondees will return to JPMC and apply the knowledge, technologies and practices acquired and develop the critical services to support GBP's worldwide journey to the cloud. Job Responsibilities Design, implement and develop scalable, performant microservices using software engineering best practices. Writes secure and high-quality code Writes automated unit tests, integration tests, etc. Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Proactively identifies hidden problems and patterns in code and data and uses these insights to drive improvements to coding hygiene and system architecture Manage and troubleshoot deployments from testing environments all the way to production. Interface with other engineering teams to ensure that features are added in a structured and coherent way. Translate generic product requirements into trackable tickets. Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness. Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation. Required qualifications, capabilities and skills Formal training or certification on software engineering concepts and applied experience Hands-on practical experience in system design, application development, testing, and operational stability Proficient in at least one major programming language: Go, Python and/or Java Experience with Kubernetes and Terraform Experience in developing automated tests as an integral part of the development cycle. Overall knowledge of the Software Development Life Cycle Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Experience with any cloud provider. Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security. Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices. Preferred qualifications, capabilities and skills Knowledge of banking / finance. Certification in AWS, Kubernetes (CKE) and Terraform Familiar with databases (SQL or NoSQL). Experience with client/server software architectures & networking, or microservice architectures. Experience with observability tools like Grafana, Prometheus, Open Telemetry and others. Experience with streaming architectures and tools (e.g. Kafka)
IT Infrastructure Support Engineer Oxford Office-Based Competitive Salary + Excellent Benefits My client is looking for an enthusiastic and proactive IT Infrastructure Support Engineer to join their growing IT team. This is an excellent opportunity for someone who enjoys a varied role, combining hands-on IT support with infrastructure administration in a fast-paced, technology-driven environment. Working as part of a collaborative IT function, you'll play a key role in ensuring the business's IT systems, networks and end-user services remain secure, reliable and highly available. The Role This is a broad technical position where you'll provide first and second-line support whilst taking ownership of core IT infrastructure and day-to-day operational activities. You'll be the go-to person for resolving technical issues, supporting colleagues across the business and helping improve the efficiency, reliability and security of the IT environment. You'll also have the opportunity to contribute to infrastructure improvements, documentation and automation as the organisation continues to grow. Key Responsibilities Provide first and second-line IT support to users across the business. Manage, prioritise and resolve IT support tickets, escalating where appropriate. Configure and deploy laptops, desktops and mobile devices for new starters. Manage onboarding and offboarding processes, including user accounts and permissions. Maintain and support core IT infrastructure, including servers, networking equipment and office technology. Administer user accounts across Microsoft 365, Microsoft Entra ID (Azure AD), Active Directory and Google Workspace. Monitor and troubleshoot networking issues including VPN connectivity, TCP/IP, DNS, DHCP and VLANs. Maintain IT asset registers, hardware inventory and documentation. Support backups, security updates and system maintenance. Help improve IT processes, documentation and day-to-day operational efficiency. About You You'll be a hands-on IT professional with strong troubleshooting skills and a customer-focused approach. You'll enjoy working closely with users while also developing your infrastructure knowledge and contributing to technical improvement projects. Skills & Experience Previous experience in an IT Support or IT Infrastructure Support role. Experience supporting Microsoft 365, Microsoft Entra ID (Azure AD) and Active Directory. Good understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs and VLANs. Experience supporting Windows desktop environments and business IT infrastructure. Strong problem-solving skills with excellent communication and customer service. Ability to prioritise workloads and manage multiple support requests. Experience using IT helpdesk or ticketing systems. Desirable Skills Google Workspace administration. VMware. Veeam Backup & Replication. PowerShell scripting. Linux administration (Ubuntu, Rocky Linux or similar). Dell PowerEdge server hardware. IT asset management and documentation. Security best practices and backup management. What's on Offer This is an exciting opportunity to join an innovative organisation where technology plays a critical role in business success. You'll gain exposure to modern infrastructure technologies, work alongside experienced technical professionals and have the opportunity to develop your skills in a supportive and collaborative environment. If you're an IT Infrastructure Support Engineer looking for a varied role where you can make a real impact while continuing to develop your technical expertise, we'd love to hear from you. IT Infrastructure Support Engineer - Oxford
28/07/2026
Full time
IT Infrastructure Support Engineer Oxford Office-Based Competitive Salary + Excellent Benefits My client is looking for an enthusiastic and proactive IT Infrastructure Support Engineer to join their growing IT team. This is an excellent opportunity for someone who enjoys a varied role, combining hands-on IT support with infrastructure administration in a fast-paced, technology-driven environment. Working as part of a collaborative IT function, you'll play a key role in ensuring the business's IT systems, networks and end-user services remain secure, reliable and highly available. The Role This is a broad technical position where you'll provide first and second-line support whilst taking ownership of core IT infrastructure and day-to-day operational activities. You'll be the go-to person for resolving technical issues, supporting colleagues across the business and helping improve the efficiency, reliability and security of the IT environment. You'll also have the opportunity to contribute to infrastructure improvements, documentation and automation as the organisation continues to grow. Key Responsibilities Provide first and second-line IT support to users across the business. Manage, prioritise and resolve IT support tickets, escalating where appropriate. Configure and deploy laptops, desktops and mobile devices for new starters. Manage onboarding and offboarding processes, including user accounts and permissions. Maintain and support core IT infrastructure, including servers, networking equipment and office technology. Administer user accounts across Microsoft 365, Microsoft Entra ID (Azure AD), Active Directory and Google Workspace. Monitor and troubleshoot networking issues including VPN connectivity, TCP/IP, DNS, DHCP and VLANs. Maintain IT asset registers, hardware inventory and documentation. Support backups, security updates and system maintenance. Help improve IT processes, documentation and day-to-day operational efficiency. About You You'll be a hands-on IT professional with strong troubleshooting skills and a customer-focused approach. You'll enjoy working closely with users while also developing your infrastructure knowledge and contributing to technical improvement projects. Skills & Experience Previous experience in an IT Support or IT Infrastructure Support role. Experience supporting Microsoft 365, Microsoft Entra ID (Azure AD) and Active Directory. Good understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs and VLANs. Experience supporting Windows desktop environments and business IT infrastructure. Strong problem-solving skills with excellent communication and customer service. Ability to prioritise workloads and manage multiple support requests. Experience using IT helpdesk or ticketing systems. Desirable Skills Google Workspace administration. VMware. Veeam Backup & Replication. PowerShell scripting. Linux administration (Ubuntu, Rocky Linux or similar). Dell PowerEdge server hardware. IT asset management and documentation. Security best practices and backup management. What's on Offer This is an exciting opportunity to join an innovative organisation where technology plays a critical role in business success. You'll gain exposure to modern infrastructure technologies, work alongside experienced technical professionals and have the opportunity to develop your skills in a supportive and collaborative environment. If you're an IT Infrastructure Support Engineer looking for a varied role where you can make a real impact while continuing to develop your technical expertise, we'd love to hear from you. IT Infrastructure Support Engineer - Oxford
Morgan McKinley (South West)
Bristol, Gloucestershire
Software Engineering Team Lead Location: Bristol, UK (Hybrid - 2 days in-office per week) Position Type: Full-time, Permanent Package: 55,000 - 65,000 + Premium Benefits Package (including Private Healthcare, Income Protection, Life Assurance, and 25 Days Holiday) The Opportunity: Tech for Good Are you an experienced technical leader looking to channel your engineering skills into software that genuinely improves human lives? Our client is a highly successful, mission-driven organization dedicated to developing impactful software solutions used by people across the globe. They build multi-platform desktop and mobile applications designed to make a real difference in society. They are currently expanding their R&D function and are seeking a Software Engineering Team Lead to guide a high-performing, cross-functional engineering squad. This is an exceptional opportunity to balance complex technical architecture with a rewarding, purposeful mission. The Role: Balancing Code, Delivery, and Leadership In this position, you will remain close to the technology while stepping into a pivotal leadership role. You will head a structured sprint team comprising 5 developers and a dedicated QA professional. Our client aims for an ideal split of roughly 30% to 50% hands-on engineering , ensuring you maintain high technical standards while guiding the team's delivery and growth. Supported by internal Product and UX specialists, your responsibilities will focus on three key areas: Technical Stewardship: Writing clean, scalable, cross-platform C# (.NET) code, championing automated testing, and driving modern architectural practices. Agile Delivery: Serving as the delivery lead or scrum master for your team, coordinating sprint planning, and managing the release lifecycle. People Management: Conducting fortnightly 1:1s, managing performance reviews, setting objectives, and fostering an inclusive, supportive environment. What Our Client Is Looking For They are seeking a highly motivated self-starter who values user outcomes just as much as technical excellence. Core Requirements: Team Leadership: Prior experience in a formal software team lead role, including direct line management (1:1s, performance reviews, and appraisals). Agile Methodology: A strong background leading effective agile/scrum teams and managing iterative software delivery cycles. Technical Expertise: 5+ years of professional software development experience utilizing a robust object-oriented language, ideally modern C# (or a strong Java/C++ background with a desire to work in .NET). Testing Advocacy: High confidence in automated testing practices-from unit tests to integration testing-with the ability to safely refactor existing codebases. Modern Engineering Tools: Experience utilizing or rolling out AI-assisted development tools within an engineering workflow to optimize team productivity. Desirable Skills: Familiarity with cross-platform UI frameworks (e.g., Avalonia, WPF/XAML) or cloud environments. Experience managing build configurations and continuous integration pipelines. Why Apply? A Culture of Collaboration: Our client values face-to-face team synergy. The wider engineering department collaborates in their Bristol office every Wednesday, with your specific squad selecting a second day to align in person. Forward-Thinking Environment: They heavily invest in their people's future. Engineering leadership actively encourages exploring cutting-edge AI coding tools to keep their developers ahead of the industry curve. Outstanding Perks: Beyond standard corporate perks, they offer a vibrant social culture, strong wellness initiatives, EV salary sacrifice schemes, and a deep corporate commitment to sustainability and equality. Our client is an equal opportunity employer committed to creating a diverse and inclusive workplace. To Apply: Please submit your CV along with a brief outline of your experience leading agile software teams and your motivation for joining a purpose-led engineering environment.
28/07/2026
Full time
Software Engineering Team Lead Location: Bristol, UK (Hybrid - 2 days in-office per week) Position Type: Full-time, Permanent Package: 55,000 - 65,000 + Premium Benefits Package (including Private Healthcare, Income Protection, Life Assurance, and 25 Days Holiday) The Opportunity: Tech for Good Are you an experienced technical leader looking to channel your engineering skills into software that genuinely improves human lives? Our client is a highly successful, mission-driven organization dedicated to developing impactful software solutions used by people across the globe. They build multi-platform desktop and mobile applications designed to make a real difference in society. They are currently expanding their R&D function and are seeking a Software Engineering Team Lead to guide a high-performing, cross-functional engineering squad. This is an exceptional opportunity to balance complex technical architecture with a rewarding, purposeful mission. The Role: Balancing Code, Delivery, and Leadership In this position, you will remain close to the technology while stepping into a pivotal leadership role. You will head a structured sprint team comprising 5 developers and a dedicated QA professional. Our client aims for an ideal split of roughly 30% to 50% hands-on engineering , ensuring you maintain high technical standards while guiding the team's delivery and growth. Supported by internal Product and UX specialists, your responsibilities will focus on three key areas: Technical Stewardship: Writing clean, scalable, cross-platform C# (.NET) code, championing automated testing, and driving modern architectural practices. Agile Delivery: Serving as the delivery lead or scrum master for your team, coordinating sprint planning, and managing the release lifecycle. People Management: Conducting fortnightly 1:1s, managing performance reviews, setting objectives, and fostering an inclusive, supportive environment. What Our Client Is Looking For They are seeking a highly motivated self-starter who values user outcomes just as much as technical excellence. Core Requirements: Team Leadership: Prior experience in a formal software team lead role, including direct line management (1:1s, performance reviews, and appraisals). Agile Methodology: A strong background leading effective agile/scrum teams and managing iterative software delivery cycles. Technical Expertise: 5+ years of professional software development experience utilizing a robust object-oriented language, ideally modern C# (or a strong Java/C++ background with a desire to work in .NET). Testing Advocacy: High confidence in automated testing practices-from unit tests to integration testing-with the ability to safely refactor existing codebases. Modern Engineering Tools: Experience utilizing or rolling out AI-assisted development tools within an engineering workflow to optimize team productivity. Desirable Skills: Familiarity with cross-platform UI frameworks (e.g., Avalonia, WPF/XAML) or cloud environments. Experience managing build configurations and continuous integration pipelines. Why Apply? A Culture of Collaboration: Our client values face-to-face team synergy. The wider engineering department collaborates in their Bristol office every Wednesday, with your specific squad selecting a second day to align in person. Forward-Thinking Environment: They heavily invest in their people's future. Engineering leadership actively encourages exploring cutting-edge AI coding tools to keep their developers ahead of the industry curve. Outstanding Perks: Beyond standard corporate perks, they offer a vibrant social culture, strong wellness initiatives, EV salary sacrifice schemes, and a deep corporate commitment to sustainability and equality. Our client is an equal opportunity employer committed to creating a diverse and inclusive workplace. To Apply: Please submit your CV along with a brief outline of your experience leading agile software teams and your motivation for joining a purpose-led engineering environment.
IT Support Engineer Location: York Contract: Full-time We're looking for a proactive and customer-focused IT Support Engineer to join our growing IT team in York. This is an excellent opportunity for someone with first and second-line support experience who enjoys solving technical problems, delivering excellent customer service, and wants to develop their career across infrastructure, cloud technologies and IT operations. You'll play a key role in supporting colleagues across the business, ensuring IT services run smoothly while gaining hands-on experience with projects, system improvements and modern Microsoft technologies. What you'll be doing As an IT Support Engineer, you'll be responsible for providing high-quality technical support across the business, including: User Support & Service Delivery Act as the first point of contact for IT support requests. Log, prioritise and manage incidents through the IT service desk. Troubleshoot hardware, software and user access issues. Deliver an excellent customer experience with every interaction. Systems & Device Support Configure laptops, desktops and mobile devices. Create and manage user accounts and permissions. Support Microsoft technologies including Azure, Intune and Defender for Endpoint. Assist with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. Project Support Assist with hardware rollouts, migrations and system upgrades. Support testing and deployment of new solutions. Help deliver technical improvements across the business. Build technical knowledge through hands-on project work. Team Collaboration & Development Work closely with the IT Operations Manager and wider IT team. Contribute to documentation and knowledge sharing. Continuously develop your technical skills across infrastructure and cloud technologies. What we're looking for We're looking for someone who is passionate about technology, enjoys helping people and wants to build a long-term career in IT. Essential skills and experience Experience providing 1st and 2nd Line IT Support. Strong Microsoft Windows troubleshooting skills across endpoints and servers. Good understanding of Microsoft 365. Basic networking knowledge. Exposure to Azure, Intune and Microsoft Defender for Endpoint. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to prioritise workload in a fast-paced environment. Positive attitude with a genuine desire to learn and develop. You'll stand out if you have Experience supporting IT projects or device deployments. Knowledge of Active Directory and Entra ID. Experience working within an IT Service Management environment. An interest in cloud infrastructure and Microsoft technologies. What success looks like You'll be successful in this role by: Resolving support requests quickly and effectively. Delivering a great user experience. Providing accurate, consistent technical support. Contributing to successful IT projects. Continuously developing your technical knowledge and capability. Working arrangements Based in York Flexible working hours to support collaboration. Agile, supportive working environment. Opportunity to join a growing business investing heavily in technology and transformation. Why join us? This is a fantastic opportunity to join a growing business where IT is at the heart of transformation. You'll gain exposure to modern technologies, work on exciting projects, learn from experienced colleagues and have genuine opportunities to progress your career. If you're passionate about technology, enjoy solving problems and want to develop into a well-rounded IT professional, we'd love to hear from you.
28/07/2026
Full time
IT Support Engineer Location: York Contract: Full-time We're looking for a proactive and customer-focused IT Support Engineer to join our growing IT team in York. This is an excellent opportunity for someone with first and second-line support experience who enjoys solving technical problems, delivering excellent customer service, and wants to develop their career across infrastructure, cloud technologies and IT operations. You'll play a key role in supporting colleagues across the business, ensuring IT services run smoothly while gaining hands-on experience with projects, system improvements and modern Microsoft technologies. What you'll be doing As an IT Support Engineer, you'll be responsible for providing high-quality technical support across the business, including: User Support & Service Delivery Act as the first point of contact for IT support requests. Log, prioritise and manage incidents through the IT service desk. Troubleshoot hardware, software and user access issues. Deliver an excellent customer experience with every interaction. Systems & Device Support Configure laptops, desktops and mobile devices. Create and manage user accounts and permissions. Support Microsoft technologies including Azure, Intune and Defender for Endpoint. Assist with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. Project Support Assist with hardware rollouts, migrations and system upgrades. Support testing and deployment of new solutions. Help deliver technical improvements across the business. Build technical knowledge through hands-on project work. Team Collaboration & Development Work closely with the IT Operations Manager and wider IT team. Contribute to documentation and knowledge sharing. Continuously develop your technical skills across infrastructure and cloud technologies. What we're looking for We're looking for someone who is passionate about technology, enjoys helping people and wants to build a long-term career in IT. Essential skills and experience Experience providing 1st and 2nd Line IT Support. Strong Microsoft Windows troubleshooting skills across endpoints and servers. Good understanding of Microsoft 365. Basic networking knowledge. Exposure to Azure, Intune and Microsoft Defender for Endpoint. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to prioritise workload in a fast-paced environment. Positive attitude with a genuine desire to learn and develop. You'll stand out if you have Experience supporting IT projects or device deployments. Knowledge of Active Directory and Entra ID. Experience working within an IT Service Management environment. An interest in cloud infrastructure and Microsoft technologies. What success looks like You'll be successful in this role by: Resolving support requests quickly and effectively. Delivering a great user experience. Providing accurate, consistent technical support. Contributing to successful IT projects. Continuously developing your technical knowledge and capability. Working arrangements Based in York Flexible working hours to support collaboration. Agile, supportive working environment. Opportunity to join a growing business investing heavily in technology and transformation. Why join us? This is a fantastic opportunity to join a growing business where IT is at the heart of transformation. You'll gain exposure to modern technologies, work on exciting projects, learn from experienced colleagues and have genuine opportunities to progress your career. If you're passionate about technology, enjoy solving problems and want to develop into a well-rounded IT professional, we'd love to hear from you.
Position Overview Operational resilience is a mandatory requirement across EMEA. Regulators across EMEA have now set enforceable standards, with the focus shifting from framework building to evidence of compliance, testing, and third party oversight. In order to support this evolution, the Operational Risk and Resilience team are hiring a dedicated Resilience Manager who will be based in the London office. You will serve two key purposes: firstly, as a key liaison across local and global business functions on risk and resilience matters, and secondly, to provide core support for the execution of the operational risk and resilience frameworks in accordance with best practice guidance and regulatory requirements. The role will also include the identification and management of operational and resilience risks and issues, as well as the development of solutions and re engineering of processes to avoid future control and process weaknesses. You will be required to challenge and coordinate front to back business management, as well as collaboration with risk, support and control colleagues across the global firm. The role will require regular board and senior management engagement. Primary Responsibilities Operational Resilience Managing and maintaining the resilience policies and procedures, such as operational resilience policy, self assessment document, digital resilience strategy, ICT risk management framework. Enhancing the operational resilience programme in line with global regulations, which includes collection of key risk indicators and reporting to the Board. Undertake the annual refresh of the important business services, resource mapping, and the impact tolerance statements. Conduct scenario testing for the operational resilience important business services. Investigate BCP and technology related operational risk events, ensuring root cause analysis and control assessments, including deep dive reviews on significant and complex events. Identify vulnerabilities from the important business services mapping and scenario testing, raise issues and associated actions, notifying responsible owners and providing sufficient oversight to ensure the issue is managed to completion. Maintain and develop the BCP and resilience system, Fusion. Act as subject matter expert for all resilience matters, including upcoming regulatory changes. Undertake the review of FCA resilience regulatory changes. Run global resilience projects across all Neuberger entities. Provide resilience reporting to the EMEA risk and compliance committee, and relevant boards. Business Continuity Managing and maintaining the business continuity policy and procedures (including the business continuity plans), such as business continuity policy, business continuity executive group response plan. Implement a Business Impact Analysis (BIA) programme that meets all necessary regulatory requirements. Creation and maintenance of business continuity plans across locations and functions. Undertake and develop the business continuity testing programme and, where appropriate, the Neuberger Group. Coordinate and run the global and regional business continuity tabletop exercises, in conjunction with technology teams. Management of business continuity incidents, ensuring the appropriate response and communications are taken. Ensure all key stakeholders, including business continuity coordinators, are trained on their business continuity responsibilities. Coordinate and oversee the third party due diligence processes undertaken by the senior relationship managers, including the creation of bespoke questionnaires. ICT Risk Governance Oversight of the ICT risk framework, partnering with the first line IT risk function, including annual refresh of the critical and important functions (DORA). Chair of the ICT risk governance committee, providing input and challenge. Input into the DORA incident reporting and register of information process. Partner with the information security team to ensure effective cyber security resilience. Key Requirements / Qualifications University degree in a related and relevant subject is required. Demonstrative experience in an asset / investment management firm as a member of operational/IT risk, BCP, resilience or internal audit team (2 5 years minimum). Ability to develop strong relationships with key stakeholders and delegates across the organization. Attention to detail, ability to work to competing deadlines, and a solutions focused approach. Strong organisational, communication and time management skills are essential. Team player with strong work ethic and positive attitude. Excellent time management, organisational skills, and attention to detail. Strong oral and written communication skills. Strong project management skills. Ability to present to boards and senior management. Track record of working with senior staff. Ability to educate and influence. Applicants must be authorised and have the right to work in the country where the role is located without the need for current or future sponsorship. Neuberger is an equal opportunity employer. The firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, colour, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
27/07/2026
Full time
Position Overview Operational resilience is a mandatory requirement across EMEA. Regulators across EMEA have now set enforceable standards, with the focus shifting from framework building to evidence of compliance, testing, and third party oversight. In order to support this evolution, the Operational Risk and Resilience team are hiring a dedicated Resilience Manager who will be based in the London office. You will serve two key purposes: firstly, as a key liaison across local and global business functions on risk and resilience matters, and secondly, to provide core support for the execution of the operational risk and resilience frameworks in accordance with best practice guidance and regulatory requirements. The role will also include the identification and management of operational and resilience risks and issues, as well as the development of solutions and re engineering of processes to avoid future control and process weaknesses. You will be required to challenge and coordinate front to back business management, as well as collaboration with risk, support and control colleagues across the global firm. The role will require regular board and senior management engagement. Primary Responsibilities Operational Resilience Managing and maintaining the resilience policies and procedures, such as operational resilience policy, self assessment document, digital resilience strategy, ICT risk management framework. Enhancing the operational resilience programme in line with global regulations, which includes collection of key risk indicators and reporting to the Board. Undertake the annual refresh of the important business services, resource mapping, and the impact tolerance statements. Conduct scenario testing for the operational resilience important business services. Investigate BCP and technology related operational risk events, ensuring root cause analysis and control assessments, including deep dive reviews on significant and complex events. Identify vulnerabilities from the important business services mapping and scenario testing, raise issues and associated actions, notifying responsible owners and providing sufficient oversight to ensure the issue is managed to completion. Maintain and develop the BCP and resilience system, Fusion. Act as subject matter expert for all resilience matters, including upcoming regulatory changes. Undertake the review of FCA resilience regulatory changes. Run global resilience projects across all Neuberger entities. Provide resilience reporting to the EMEA risk and compliance committee, and relevant boards. Business Continuity Managing and maintaining the business continuity policy and procedures (including the business continuity plans), such as business continuity policy, business continuity executive group response plan. Implement a Business Impact Analysis (BIA) programme that meets all necessary regulatory requirements. Creation and maintenance of business continuity plans across locations and functions. Undertake and develop the business continuity testing programme and, where appropriate, the Neuberger Group. Coordinate and run the global and regional business continuity tabletop exercises, in conjunction with technology teams. Management of business continuity incidents, ensuring the appropriate response and communications are taken. Ensure all key stakeholders, including business continuity coordinators, are trained on their business continuity responsibilities. Coordinate and oversee the third party due diligence processes undertaken by the senior relationship managers, including the creation of bespoke questionnaires. ICT Risk Governance Oversight of the ICT risk framework, partnering with the first line IT risk function, including annual refresh of the critical and important functions (DORA). Chair of the ICT risk governance committee, providing input and challenge. Input into the DORA incident reporting and register of information process. Partner with the information security team to ensure effective cyber security resilience. Key Requirements / Qualifications University degree in a related and relevant subject is required. Demonstrative experience in an asset / investment management firm as a member of operational/IT risk, BCP, resilience or internal audit team (2 5 years minimum). Ability to develop strong relationships with key stakeholders and delegates across the organization. Attention to detail, ability to work to competing deadlines, and a solutions focused approach. Strong organisational, communication and time management skills are essential. Team player with strong work ethic and positive attitude. Excellent time management, organisational skills, and attention to detail. Strong oral and written communication skills. Strong project management skills. Ability to present to boards and senior management. Track record of working with senior staff. Ability to educate and influence. Applicants must be authorised and have the right to work in the country where the role is located without the need for current or future sponsorship. Neuberger is an equal opportunity employer. The firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, colour, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Our Borrowing Analytics Engineering Team: Our Mission in Borrowing is to enable people's financial goals through better borrowing. Our customers look to borrow money to enable them to achieve something in their lives - whether that's making a big life event affordable, buying something they need now without affecting their monthly budget, or getting by until payday. And we're looking to shape this mission by building products that our customers love, whilst scaling those top revenue lines across the business safely. We're looking for a Lead Analytics Engineer within our borrowing team to help build world class service for the bank of the future. You will play a critical role in overseeing our foundational data platforms, identifying and driving opportunities to enhance our current capabilities. Your expertise will be pivotal in allowing us to scale into new global markets, build new products and shape the future of how we serve our customers. We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. Serving as a data architect for Monzo's Borrowing data, contributing to the design and scalability of data models that measure the performance of our product suite. Develop robust data models downstream of backend services, primarily in BigQuery, to support internal reporting, machine learning, large language models, as well as financial and regulatory use cases. Be a key voice in shaping and maintaining best practices for our Data Warehouse, including source data payload design, logical data modelling, implementation, metadata, and testing standards. Collaboratively set standards and work with data across Monzo, fostering knowledge sharing and continuously improving data practices. Contribute to prioritising data governance issues, ensuring a comprehensive approach to data integrity and compliance. Being a key technical leader who's able to champion central platform initiatives that aim to elevate the data standards across Borrowing and beyond. We'd love to hear from you : You have a strong passion for data modelling, ETL projects, and Big Data. You enjoy working with data streams from various services, such as financial, transactional, and operational systems. SQL and data modelling are second nature to you, and you are comfortable with general Data Warehousing concepts. You are committed to continuous improvement, proactively identifying opportunities and addressing challenges in your work and the work of others. You have experience building robust and reliable data sets that require a high level of control. You enjoy working with cross functional fast moving teams and are passionate about serving our customers. You are able to think strategically about credit products and how our underlying data models will unlock more insights for our team and more value for our customers. You are excited about enabling other data scientists, analytics engineers and credit analysts by sharing your expertise on data architecture. You have the ability to shape big, ambiguous data domains and get the required buy-in from key leaders across the business. You are able to shape and manage the technical roadmap of an entire domain and execute against the project plan's deliverables. You are leading through the contributions of others by effectively leveraging the multiplier effect to create exponential value across Borrowing and Analytics Engineering. Excel in cross-functional stakeholder communication (back-end engineers, product managers, and credit analysts), while also effectively engaging with senior technical leaders. The interview process: Our interview process involves 4 main stages: Technical task 3 x 1 hours sessions (final interview) Our average process takes around 3-4 weeks but we will always work around your availability. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences. And much more, see our full list of benefits here
27/07/2026
Full time
Our Borrowing Analytics Engineering Team: Our Mission in Borrowing is to enable people's financial goals through better borrowing. Our customers look to borrow money to enable them to achieve something in their lives - whether that's making a big life event affordable, buying something they need now without affecting their monthly budget, or getting by until payday. And we're looking to shape this mission by building products that our customers love, whilst scaling those top revenue lines across the business safely. We're looking for a Lead Analytics Engineer within our borrowing team to help build world class service for the bank of the future. You will play a critical role in overseeing our foundational data platforms, identifying and driving opportunities to enhance our current capabilities. Your expertise will be pivotal in allowing us to scale into new global markets, build new products and shape the future of how we serve our customers. We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. Serving as a data architect for Monzo's Borrowing data, contributing to the design and scalability of data models that measure the performance of our product suite. Develop robust data models downstream of backend services, primarily in BigQuery, to support internal reporting, machine learning, large language models, as well as financial and regulatory use cases. Be a key voice in shaping and maintaining best practices for our Data Warehouse, including source data payload design, logical data modelling, implementation, metadata, and testing standards. Collaboratively set standards and work with data across Monzo, fostering knowledge sharing and continuously improving data practices. Contribute to prioritising data governance issues, ensuring a comprehensive approach to data integrity and compliance. Being a key technical leader who's able to champion central platform initiatives that aim to elevate the data standards across Borrowing and beyond. We'd love to hear from you : You have a strong passion for data modelling, ETL projects, and Big Data. You enjoy working with data streams from various services, such as financial, transactional, and operational systems. SQL and data modelling are second nature to you, and you are comfortable with general Data Warehousing concepts. You are committed to continuous improvement, proactively identifying opportunities and addressing challenges in your work and the work of others. You have experience building robust and reliable data sets that require a high level of control. You enjoy working with cross functional fast moving teams and are passionate about serving our customers. You are able to think strategically about credit products and how our underlying data models will unlock more insights for our team and more value for our customers. You are excited about enabling other data scientists, analytics engineers and credit analysts by sharing your expertise on data architecture. You have the ability to shape big, ambiguous data domains and get the required buy-in from key leaders across the business. You are able to shape and manage the technical roadmap of an entire domain and execute against the project plan's deliverables. You are leading through the contributions of others by effectively leveraging the multiplier effect to create exponential value across Borrowing and Analytics Engineering. Excel in cross-functional stakeholder communication (back-end engineers, product managers, and credit analysts), while also effectively engaging with senior technical leaders. The interview process: Our interview process involves 4 main stages: Technical task 3 x 1 hours sessions (final interview) Our average process takes around 3-4 weeks but we will always work around your availability. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences. And much more, see our full list of benefits here
Our Borrowing Analytics Engineering Team: Our Mission in Borrowing is to enable people's financial goals through better borrowing. Our customers look to borrow money to enable them to achieve something in their lives - whether that's making a big life event affordable, buying something they need now without affecting their monthly budget, or getting by until payday. And we're looking to shape this mission by building products that our customers love, whilst scaling those top revenue lines across the business safely. We're looking for a Lead Analytics Engineer within our borrowing team to help build world class service for the bank of the future. You will play a critical role in overseeing our foundational data platforms, identifying and driving opportunities to enhance our current capabilities. Your expertise will be pivotal in allowing us to scale into new global markets, build new products and shape the future of how we serve our customers. We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. Serving as a data architect for Monzo's Borrowing data, contributing to the design and scalability of data models that measure the performance of our product suite. Develop robust data models downstream of backend services, primarily in BigQuery, to support internal reporting, machine learning, large language models, as well as financial and regulatory use cases. Be a key voice in shaping and maintaining best practices for our Data Warehouse, including source data payload design, logical data modelling, implementation, metadata, and testing standards. Collaboratively set standards and work with data across Monzo, fostering knowledge sharing and continuously improving data practices. Contribute to prioritising data governance issues, ensuring a comprehensive approach to data integrity and compliance. Being a key technical leader who's able to champion central platform initiatives that aim to elevate the data standards across Borrowing and beyond. We'd love to hear from you : You have a strong passion for data modelling, ETL projects, and Big Data. You enjoy working with data streams from various services, such as financial, transactional, and operational systems. SQL and data modelling are second nature to you, and you are comfortable with general Data Warehousing concepts. You are committed to continuous improvement, proactively identifying opportunities and addressing challenges in your work and the work of others. You have experience building robust and reliable data sets that require a high level of control. You enjoy working with cross functional fast moving teams and are passionate about serving our customers. You are able to think strategically about credit products and how our underlying data models will unlock more insights for our team and more value for our customers. You are excited about enabling other data scientists, analytics engineers and credit analysts by sharing your expertise on data architecture. You have the ability to shape big, ambiguous data domains and get the required buy-in from key leaders across the business. You are able to shape and manage the technical roadmap of an entire domain and execute against the project plan's deliverables. You are leading through the contributions of others by effectively leveraging the multiplier effect to create exponential value across Borrowing and Analytics Engineering. Excel in cross-functional stakeholder communication (back-end engineers, product managers, and credit analysts), while also effectively engaging with senior technical leaders. The interview process: Our interview process involves 4 main stages: Technical task 3 x 1 hours sessions (final interview) Our average process takes around 3-4 weeks but we will always work around your availability. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences. And much more, see our full list of benefits here
27/07/2026
Full time
Our Borrowing Analytics Engineering Team: Our Mission in Borrowing is to enable people's financial goals through better borrowing. Our customers look to borrow money to enable them to achieve something in their lives - whether that's making a big life event affordable, buying something they need now without affecting their monthly budget, or getting by until payday. And we're looking to shape this mission by building products that our customers love, whilst scaling those top revenue lines across the business safely. We're looking for a Lead Analytics Engineer within our borrowing team to help build world class service for the bank of the future. You will play a critical role in overseeing our foundational data platforms, identifying and driving opportunities to enhance our current capabilities. Your expertise will be pivotal in allowing us to scale into new global markets, build new products and shape the future of how we serve our customers. We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. Serving as a data architect for Monzo's Borrowing data, contributing to the design and scalability of data models that measure the performance of our product suite. Develop robust data models downstream of backend services, primarily in BigQuery, to support internal reporting, machine learning, large language models, as well as financial and regulatory use cases. Be a key voice in shaping and maintaining best practices for our Data Warehouse, including source data payload design, logical data modelling, implementation, metadata, and testing standards. Collaboratively set standards and work with data across Monzo, fostering knowledge sharing and continuously improving data practices. Contribute to prioritising data governance issues, ensuring a comprehensive approach to data integrity and compliance. Being a key technical leader who's able to champion central platform initiatives that aim to elevate the data standards across Borrowing and beyond. We'd love to hear from you : You have a strong passion for data modelling, ETL projects, and Big Data. You enjoy working with data streams from various services, such as financial, transactional, and operational systems. SQL and data modelling are second nature to you, and you are comfortable with general Data Warehousing concepts. You are committed to continuous improvement, proactively identifying opportunities and addressing challenges in your work and the work of others. You have experience building robust and reliable data sets that require a high level of control. You enjoy working with cross functional fast moving teams and are passionate about serving our customers. You are able to think strategically about credit products and how our underlying data models will unlock more insights for our team and more value for our customers. You are excited about enabling other data scientists, analytics engineers and credit analysts by sharing your expertise on data architecture. You have the ability to shape big, ambiguous data domains and get the required buy-in from key leaders across the business. You are able to shape and manage the technical roadmap of an entire domain and execute against the project plan's deliverables. You are leading through the contributions of others by effectively leveraging the multiplier effect to create exponential value across Borrowing and Analytics Engineering. Excel in cross-functional stakeholder communication (back-end engineers, product managers, and credit analysts), while also effectively engaging with senior technical leaders. The interview process: Our interview process involves 4 main stages: Technical task 3 x 1 hours sessions (final interview) Our average process takes around 3-4 weeks but we will always work around your availability. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences. And much more, see our full list of benefits here
Oracle Fusion Technical Consultant 4-Month contract - Inside IR35 - up to £400 per day Birmingham based - hybrid working - 2-3 days a week The Role Provide technical expertise to support, develop and enhance solutions within Oracle Fusion ERP and HCM space Develop and support analytics and reporting solutions using Oracle AIDP, Oracle Analytics Cloud (OAC), BI Publisher (BIP) and OTBI Design and build Oracle Fusion ERP extensions using Oracle Visual Builder Cloud Service (VBCS) Design, build and support integrations using Oracle Integration Cloud (OIC), REST/SOAP services and Fusion adapters Support Fusion Technical activities including HDL/data loads, BIP templates, OTBI analysis and interface troubleshooting Act as the Technical owner for Oracle Fusion ERP and HCM in an Oracle Fusion system, recommending options that materially impact project outcomes The person playing this role will build working relationships with key client, incumbent and stakeholders, including other technical support and engineering teams. The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management practice. Skills & Experience: Demonstrated strong analytical skills, problem solving/debugging skills A good attitude, strong business ethics, an analytical mind, the ability to think on your feet, and excellent customer skills Be a self-starter with high motivation to succeed Be a team player with strong results orientation Knowledge of Oracle Fusion ERP finance, procurement, projects and reporting processes and Oracle Fusion HCM modules Critical thinking and analytical background 10+ years of relevant experience with implementing or supporting Oracle Fusion technical solutions Expert understanding of Oracle Fusion ERP architecture, security, data model and end-to-end business flows Expert technical knowledge of multiple Oracle Fusion ERP modules (Financials, Procurement, Projects, Expenses, SCM and related shared services) and Oracle Fusion HCM. Hands-on VBCS skills covering page extensions, Business Objects, service connections, Redwood/UX customisations and deployment Hands-on OIC skills covering integrations, adapters, REST/SOAP APIs, scheduled processes, error handling and monitoring Strong OAC Technical skills covering data models/semantic models, dashboards, data visualisation, security and connection management Fusion Technical skills in BIP reports/templates, OTBI analyses/dashboards, HDL and other Fusion data load tools Participated in at least 1 or more full life cycle implementation projects as the Technical owner for Oracle Fusion ERP and HCM Strong organization skills and attention to detail First Line, Second Line and hands-on Operational Support experience (Incident Management, Problem Management, Request Fulfilment, etc.) Degree: Undergraduate degree in Finance or Computer Science or equivalent combination of education and work experience. Desirable: AIDP (Oracle AI Data Platform Workbench) skills, including data pipelines, catalog/metadata, notebooks/workflows and Fusion ERP analytics use cases Oracle Cloud certification in OIC, VBCS, OAC or Fusion ERP Technical Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
27/07/2026
Contractor
Oracle Fusion Technical Consultant 4-Month contract - Inside IR35 - up to £400 per day Birmingham based - hybrid working - 2-3 days a week The Role Provide technical expertise to support, develop and enhance solutions within Oracle Fusion ERP and HCM space Develop and support analytics and reporting solutions using Oracle AIDP, Oracle Analytics Cloud (OAC), BI Publisher (BIP) and OTBI Design and build Oracle Fusion ERP extensions using Oracle Visual Builder Cloud Service (VBCS) Design, build and support integrations using Oracle Integration Cloud (OIC), REST/SOAP services and Fusion adapters Support Fusion Technical activities including HDL/data loads, BIP templates, OTBI analysis and interface troubleshooting Act as the Technical owner for Oracle Fusion ERP and HCM in an Oracle Fusion system, recommending options that materially impact project outcomes The person playing this role will build working relationships with key client, incumbent and stakeholders, including other technical support and engineering teams. The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management practice. Skills & Experience: Demonstrated strong analytical skills, problem solving/debugging skills A good attitude, strong business ethics, an analytical mind, the ability to think on your feet, and excellent customer skills Be a self-starter with high motivation to succeed Be a team player with strong results orientation Knowledge of Oracle Fusion ERP finance, procurement, projects and reporting processes and Oracle Fusion HCM modules Critical thinking and analytical background 10+ years of relevant experience with implementing or supporting Oracle Fusion technical solutions Expert understanding of Oracle Fusion ERP architecture, security, data model and end-to-end business flows Expert technical knowledge of multiple Oracle Fusion ERP modules (Financials, Procurement, Projects, Expenses, SCM and related shared services) and Oracle Fusion HCM. Hands-on VBCS skills covering page extensions, Business Objects, service connections, Redwood/UX customisations and deployment Hands-on OIC skills covering integrations, adapters, REST/SOAP APIs, scheduled processes, error handling and monitoring Strong OAC Technical skills covering data models/semantic models, dashboards, data visualisation, security and connection management Fusion Technical skills in BIP reports/templates, OTBI analyses/dashboards, HDL and other Fusion data load tools Participated in at least 1 or more full life cycle implementation projects as the Technical owner for Oracle Fusion ERP and HCM Strong organization skills and attention to detail First Line, Second Line and hands-on Operational Support experience (Incident Management, Problem Management, Request Fulfilment, etc.) Degree: Undergraduate degree in Finance or Computer Science or equivalent combination of education and work experience. Desirable: AIDP (Oracle AI Data Platform Workbench) skills, including data pipelines, catalog/metadata, notebooks/workflows and Fusion ERP analytics use cases Oracle Cloud certification in OIC, VBCS, OAC or Fusion ERP Technical Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Who We Are the company is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world's leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver-for each other and our clients-to make the world work better for people. Overview We are looking for an AI Developer to join our dynamic team and contribute to the design, development, and deployment of AI-powered applications and intelligent workflows. The ideal candidate will have a strong background in Python development, experience integrating AI and ML models or APIs into production systems, and the ability to build scalable, secure, and high-performance applications. Experience with data processing, cloud-native architectures, and modern AI development patterns will be highly valued. Responsibilities Develop, test, and maintain AI-powered applications and intelligent workflows using Python in a cloud-native environment Design and implement RESTful APIs, microservices, and backend services to integrate AI models, external tools, and enterprise systems Build and optimize data pipelines for structured and unstructured data used in AI application workflows Support the implementation of retrieval-based and prompt-driven AI experiences, including semantic search and contextual response generation Optimize application and model integration performance for scalability, reliability, latency, and maintainability Collaborate with cross-functional teams to define, design, and ship AI-enabled features and solutions Implement best practices for security, testing, monitoring, and CI/CD automation across AI application development Debug and resolve issues across application logic, model integrations, and system performance to ensure high availability and reliability Write clean, structured, and well-documented code aligned with the team's engineering standards and development best practices Stay updated with emerging AI technologies, Python frameworks, and industry trends relevant to intelligent application development Required Skills 5-8 years of Python development experience, with 2+ years of AI/ML development Strong proficiency in Python and experience with frameworks such as Django, Flask, or FastAPI Experience with API development, integration, and web services in production environments Hands on experience integrating AI or ML models, LLM APIs, or automation frameworks into applications Strong knowledge of database systems including SQL, NoSQL, and data storage patterns for AI applications Familiarity with cloud platforms such as AWS and Azure, and containerization technologies including Docker and Kubernetes Understanding of asynchronous programming, performance optimization, and scalable backend architectures Experience with unit testing, debugging, version control, and software engineering best practices Familiarity with data processing, prompt-driven workflows, semantic search, or retrieval based AI patterns is a strong plus Ability to work effectively in a collaborative team environment with strong problem solving and execution skills Desirable Skills Experience working with Agile development methodologies Familiarity with DevOps and MLOps practices, including CI/CD pipelines, infrastructure automation, and deployment workflows Exposure to vector databases, embeddings, or orchestration frameworks used in modern AI applications Strong written and verbal communication skills with the ability to document technical solutions clearly
27/07/2026
Full time
Who We Are the company is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world's leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver-for each other and our clients-to make the world work better for people. Overview We are looking for an AI Developer to join our dynamic team and contribute to the design, development, and deployment of AI-powered applications and intelligent workflows. The ideal candidate will have a strong background in Python development, experience integrating AI and ML models or APIs into production systems, and the ability to build scalable, secure, and high-performance applications. Experience with data processing, cloud-native architectures, and modern AI development patterns will be highly valued. Responsibilities Develop, test, and maintain AI-powered applications and intelligent workflows using Python in a cloud-native environment Design and implement RESTful APIs, microservices, and backend services to integrate AI models, external tools, and enterprise systems Build and optimize data pipelines for structured and unstructured data used in AI application workflows Support the implementation of retrieval-based and prompt-driven AI experiences, including semantic search and contextual response generation Optimize application and model integration performance for scalability, reliability, latency, and maintainability Collaborate with cross-functional teams to define, design, and ship AI-enabled features and solutions Implement best practices for security, testing, monitoring, and CI/CD automation across AI application development Debug and resolve issues across application logic, model integrations, and system performance to ensure high availability and reliability Write clean, structured, and well-documented code aligned with the team's engineering standards and development best practices Stay updated with emerging AI technologies, Python frameworks, and industry trends relevant to intelligent application development Required Skills 5-8 years of Python development experience, with 2+ years of AI/ML development Strong proficiency in Python and experience with frameworks such as Django, Flask, or FastAPI Experience with API development, integration, and web services in production environments Hands on experience integrating AI or ML models, LLM APIs, or automation frameworks into applications Strong knowledge of database systems including SQL, NoSQL, and data storage patterns for AI applications Familiarity with cloud platforms such as AWS and Azure, and containerization technologies including Docker and Kubernetes Understanding of asynchronous programming, performance optimization, and scalable backend architectures Experience with unit testing, debugging, version control, and software engineering best practices Familiarity with data processing, prompt-driven workflows, semantic search, or retrieval based AI patterns is a strong plus Ability to work effectively in a collaborative team environment with strong problem solving and execution skills Desirable Skills Experience working with Agile development methodologies Familiarity with DevOps and MLOps practices, including CI/CD pipelines, infrastructure automation, and deployment workflows Exposure to vector databases, embeddings, or orchestration frameworks used in modern AI applications Strong written and verbal communication skills with the ability to document technical solutions clearly
IT & Network Engineer Salary: £28-£34,000 Wrexham - Office based role, no WFH or hybrid. Trek Recruitment is partnering with a respected manufacturing organisation in Wrexham, North Wales, to appoint an IT & Network Engineer . About Our Client Our client is the UK manufacturing division of a global multi-business enterprise manufacturing group. THE ROLE This is a hands-on IT & Network Engineer position supporting a busy manufacturing environment. You will take ownership of network infrastructure, systems reliability, and day-to-day IT support that keeps production and business operations running smoothly. Maintain, monitor and troubleshoot local area networks, wireless infrastructure and related network services Support servers, workstations, printers and manufacturing-related IT systems Implement and manage network security, backups and disaster-recovery processes Provide first- and second-line technical support to site users Assist with IT projects, system upgrades and continuous improvement initiatives Ensure high availability of critical systems in a manufacturing setting Document network configurations, procedures and changes YOU Solid experience as an IT Support / Network Engineer in a business or manufacturing environment Strong knowledge of Windows Server, Active Directory, networking fundamentals (TCP/IP, switching, routing, VLANs, Wi-Fi) Hands-on experience with firewalls, switches and network monitoring tools Previous experience and ability to work independently and prioritise in a fast-paced manufacturing/production site Excellent communication skills and a proactive, solution-focused approach Desirable Qualifications & Skills CompTIA Network+, Cisco CCNA or equivalent certification Experience with Microsoft 365, Azure or hybrid environments Knowledge of industrial / OT network considerations or manufacturing systems Familiarity with cybersecurity best practices and compliance requirements Location: Wrexham, North Wales Contract: Permanent, full-time To apply or for a confidential discussion, contact Trek Recruitment today. IT Network Engineer jobs Wrexham, Network Engineer North Wales, IT Engineer manufacturing, Infrastructure Engineer Wrexham, Systems & Network Support manufacturing.
27/07/2026
Full time
IT & Network Engineer Salary: £28-£34,000 Wrexham - Office based role, no WFH or hybrid. Trek Recruitment is partnering with a respected manufacturing organisation in Wrexham, North Wales, to appoint an IT & Network Engineer . About Our Client Our client is the UK manufacturing division of a global multi-business enterprise manufacturing group. THE ROLE This is a hands-on IT & Network Engineer position supporting a busy manufacturing environment. You will take ownership of network infrastructure, systems reliability, and day-to-day IT support that keeps production and business operations running smoothly. Maintain, monitor and troubleshoot local area networks, wireless infrastructure and related network services Support servers, workstations, printers and manufacturing-related IT systems Implement and manage network security, backups and disaster-recovery processes Provide first- and second-line technical support to site users Assist with IT projects, system upgrades and continuous improvement initiatives Ensure high availability of critical systems in a manufacturing setting Document network configurations, procedures and changes YOU Solid experience as an IT Support / Network Engineer in a business or manufacturing environment Strong knowledge of Windows Server, Active Directory, networking fundamentals (TCP/IP, switching, routing, VLANs, Wi-Fi) Hands-on experience with firewalls, switches and network monitoring tools Previous experience and ability to work independently and prioritise in a fast-paced manufacturing/production site Excellent communication skills and a proactive, solution-focused approach Desirable Qualifications & Skills CompTIA Network+, Cisco CCNA or equivalent certification Experience with Microsoft 365, Azure or hybrid environments Knowledge of industrial / OT network considerations or manufacturing systems Familiarity with cybersecurity best practices and compliance requirements Location: Wrexham, North Wales Contract: Permanent, full-time To apply or for a confidential discussion, contact Trek Recruitment today. IT Network Engineer jobs Wrexham, Network Engineer North Wales, IT Engineer manufacturing, Infrastructure Engineer Wrexham, Systems & Network Support manufacturing.
Field/Rigging Engineer My client is currently looking for a number of Field/Rigging/2nd Man/Woman engineers to work around the country on a contract basis. This role is responsible for the coordination, management and execution of Field Services activities supporting other Service Function (SF) in Operations and Engineering when in-site activities must be performed, to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The primary work area is nationwide., so you can be based anywhere. Perform reactive and proactive maintenance on multi-customer, multi-technology networks, ensuring agreed performance targets are met. Participate in a 24/7 callout Rota. MATS Climber, Rooftop Safety & Access, First Aid, RF and climbers medical Required. Maintain flexibility in working hours to accommodate workload spikes and operational requirements for both reactive and planned work outside core hours. Work independently and collaboratively within the FSO and wider teams to ensure right-first-time resolutions in line with customer SLAs, while maintaining safe working practices. Carry out field-based installation, commissioning, and integration activities in support of agreed FSO project work. Maintain accurate and timely updates to both internal FSO and customer systems. Engage in continuous personal development to enhance role effectiveness and technical capability. OR Second man to assist in climbs and 2 person tasks. MATS Climber, Rooftop Safety & Access, First Aid, RF and climbers medical Required. Basic communication skills and Full understanding of H&S rules and regulations working on site. If this is you, then please forward your updated CV to me now to avoid disappointment !
27/07/2026
Contractor
Field/Rigging Engineer My client is currently looking for a number of Field/Rigging/2nd Man/Woman engineers to work around the country on a contract basis. This role is responsible for the coordination, management and execution of Field Services activities supporting other Service Function (SF) in Operations and Engineering when in-site activities must be performed, to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The primary work area is nationwide., so you can be based anywhere. Perform reactive and proactive maintenance on multi-customer, multi-technology networks, ensuring agreed performance targets are met. Participate in a 24/7 callout Rota. MATS Climber, Rooftop Safety & Access, First Aid, RF and climbers medical Required. Maintain flexibility in working hours to accommodate workload spikes and operational requirements for both reactive and planned work outside core hours. Work independently and collaboratively within the FSO and wider teams to ensure right-first-time resolutions in line with customer SLAs, while maintaining safe working practices. Carry out field-based installation, commissioning, and integration activities in support of agreed FSO project work. Maintain accurate and timely updates to both internal FSO and customer systems. Engage in continuous personal development to enhance role effectiveness and technical capability. OR Second man to assist in climbs and 2 person tasks. MATS Climber, Rooftop Safety & Access, First Aid, RF and climbers medical Required. Basic communication skills and Full understanding of H&S rules and regulations working on site. If this is you, then please forward your updated CV to me now to avoid disappointment !
Reporting to the Tier 2 Team Leader, your main duties will be to ensure the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Throughout the service desk process, you will remain the single point of contact with the customer, maintaining ownership of the original fault and acting as the main point of contact between the customer and ITRM, providing timely updates, ensuring the fault is assigned the correct level of priority and attention. This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and a broad technical knowledge across a range of technologies General summary: Administering and supporting the customer's infrastructure Delivering second-line support Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current and future business requirements in a cost-effective manner Complete proactive works, including but not limited to: Windows patching, network device firmware updates, setup of SNMP monitoring, documentation creation and review of Office365 secure score. New desktop and laptop setups, including other minor implementation works. This may be performed remotely or on the client site, depending upon the scope of works. The department The IT Service Desk is made up of a team of engineers covering all support tiers and abilities, from 1st-line apprentice engineers through to 3rd-line engineers. We also have a team of consultancy resources; however, they do not work permanently on the Service Desk. The Service Desk, based in Sidcup, is responsible for the provision of IT services and support to 100+ clients across the UK. The successful candidate will be required to work closely with the Sales Team and Account Managers, Consultancy, Business Operations, and other members of the ITRM team. Duties and responsibilities Handle escalated calls from the first-line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken Administer backup and disaster recovery systems and processes Management of relationships with third parties and suppliers Keep operational documentation up to date Attend client sites for issue resolution and proactive maintenance Out-of-hours and/or on-call working is periodically required Technical skills Excellent knowledge of Microsoft Windows Server 2008/2012/2016/2019 including NLB and clustering Good knowledge of Hyper-V and VMware ESX Experience managing Azure, primarily Virtual Machine Infrastructure Strong knowledge of Microsoft Exchange Server and Office 365, including Sharepoint and AzureAD. Strong knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs Good Knowledge of backup and DR services (Backup Exec, Datto, Azure) Experience in managing Cisco switches and routers. Good knowledge of cloud telephony systems Knowledge of iSCSI/Fibre channel Storage Area Networks, such as EMC Knowledge of Windows Script Host/VBScript/ PowerShell Strong knowledge of Microsoft Windows 7-11 MCSA/MCITP: Server Administrator/VCP or equivalent IT qualifications an advantage Person specification A strong desire and focus on continued improvements to the department and personally. A desire to be part of an overall team and achieve team goals To continually strive to improve overall firm effectiveness Confident mentor of other members of the Service Desk. Natural aptitude for troubleshooting and problem solving Proven ability to work under pressure and with other people Strong time management and self-motivation skills A lateral thinker Keeping up to date with current industry trends and emerging technologies and best practices Must be able to demonstrate a 'customer first' approach to support 3 years+ experience on a helpdesk, technical support or similar role, preferably in an MSP environment. Access to own vehicle is required This job description indicates the general nature and level of work performed within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. You will also be expected to undertake duties which may not be listed on this job description as directed by your line manager, which will be deemed as reasonable within the scope of the role. This role will report to the Service Delivery Manager. Annual salary depending upon experience. Paid overtime or time off in lieu Out of hours support rota, paid as a retainer. Working hours on a shift basis as follows: 07:00am until 3:45pm 08:45am until 5:30pm 09:15am until 6:00pm Contributory pension scheme (after 3 months service and successful completion of probationary period)
27/07/2026
Full time
Reporting to the Tier 2 Team Leader, your main duties will be to ensure the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Throughout the service desk process, you will remain the single point of contact with the customer, maintaining ownership of the original fault and acting as the main point of contact between the customer and ITRM, providing timely updates, ensuring the fault is assigned the correct level of priority and attention. This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and a broad technical knowledge across a range of technologies General summary: Administering and supporting the customer's infrastructure Delivering second-line support Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current and future business requirements in a cost-effective manner Complete proactive works, including but not limited to: Windows patching, network device firmware updates, setup of SNMP monitoring, documentation creation and review of Office365 secure score. New desktop and laptop setups, including other minor implementation works. This may be performed remotely or on the client site, depending upon the scope of works. The department The IT Service Desk is made up of a team of engineers covering all support tiers and abilities, from 1st-line apprentice engineers through to 3rd-line engineers. We also have a team of consultancy resources; however, they do not work permanently on the Service Desk. The Service Desk, based in Sidcup, is responsible for the provision of IT services and support to 100+ clients across the UK. The successful candidate will be required to work closely with the Sales Team and Account Managers, Consultancy, Business Operations, and other members of the ITRM team. Duties and responsibilities Handle escalated calls from the first-line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken Administer backup and disaster recovery systems and processes Management of relationships with third parties and suppliers Keep operational documentation up to date Attend client sites for issue resolution and proactive maintenance Out-of-hours and/or on-call working is periodically required Technical skills Excellent knowledge of Microsoft Windows Server 2008/2012/2016/2019 including NLB and clustering Good knowledge of Hyper-V and VMware ESX Experience managing Azure, primarily Virtual Machine Infrastructure Strong knowledge of Microsoft Exchange Server and Office 365, including Sharepoint and AzureAD. Strong knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs Good Knowledge of backup and DR services (Backup Exec, Datto, Azure) Experience in managing Cisco switches and routers. Good knowledge of cloud telephony systems Knowledge of iSCSI/Fibre channel Storage Area Networks, such as EMC Knowledge of Windows Script Host/VBScript/ PowerShell Strong knowledge of Microsoft Windows 7-11 MCSA/MCITP: Server Administrator/VCP or equivalent IT qualifications an advantage Person specification A strong desire and focus on continued improvements to the department and personally. A desire to be part of an overall team and achieve team goals To continually strive to improve overall firm effectiveness Confident mentor of other members of the Service Desk. Natural aptitude for troubleshooting and problem solving Proven ability to work under pressure and with other people Strong time management and self-motivation skills A lateral thinker Keeping up to date with current industry trends and emerging technologies and best practices Must be able to demonstrate a 'customer first' approach to support 3 years+ experience on a helpdesk, technical support or similar role, preferably in an MSP environment. Access to own vehicle is required This job description indicates the general nature and level of work performed within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. You will also be expected to undertake duties which may not be listed on this job description as directed by your line manager, which will be deemed as reasonable within the scope of the role. This role will report to the Service Delivery Manager. Annual salary depending upon experience. Paid overtime or time off in lieu Out of hours support rota, paid as a retainer. Working hours on a shift basis as follows: 07:00am until 3:45pm 08:45am until 5:30pm 09:15am until 6:00pm Contributory pension scheme (after 3 months service and successful completion of probationary period)
Start your IT Support career with METCLOUD! Gain experience of providing 1st & 2nd line support to a range of clients, resolving issues and problems with customers' IT infrastructure, providing insight and proposing solutions to IT issues. You will work on a range of projects, including upgrades, migrations and implementations. You will be seconded to an IT business in Redditch while undertaking an apprenticeship training program with QA. As a small company, we provide closer access to experienced engineers and leaders. Apprentices can benefit from a wider variety of responsibilities and more visibility within the business. The company focuses on Microsoft technologies and often supports staff in gaining Microsoft certifications. Our culture is built around learning, collaboration and opportunity. We want apprentices to feel supported from day one, develop valuable technical and professional skills, and build a long-term career in a fast-growing technology business. Responsibilities: Learning many aspects of providing support to customers, including helping users who have technical issues or need help with supporting applications Dealing with alerts and automated system monitoring Ensure that all systems and services are proactively maintained, monitored and supported to ensure that we are meeting set SLA's Monitor the Service Desk email inbox to respond to support calls logged via email Answer telephone and complete support issues from initial contact to resolution. Log all calls in the relevant Call Logging system Provide 1st and 2nd line support on calls assigned by a service desk team member or other Support Engineer Escalate incidents when required to 3rd parties, external resources, or others Investigate, diagnose and troubleshoot a wide variety of problems with network and computer hardware, device drivers, operating systems and application server software Write up support calls and maintain documents and records to a professional standard; for example, Request for Change (RFC's), Customer Build Logs and Tech Docs Attend the site and carry out any on-site support work as required Provide excellent customer service by understanding the business drivers, taking proactive action and providing clear communication Desirable skills: Friendly and approachable attitude Patience and empathy when helping users Focus on delivering a positive user experience Logical thinking Ability to follow steps to diagnose issues Willingness to learn and find solutions Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Monday to Friday, 9am - 5:30pm Benefits: Private health care (after completing 1 year of service) Death in Service (after completing a 3-month probation period) Social gatherings such as go-karting, ten-pin bowling. Exposure to cloud computing, IT support, cybersecurity, infrastructure, and Microsoft technologies. Career progression opportunities Future prospects: Guaranteed job opportunity once completing the apprenticeship and qualifying. Many apprentices move into roles such as: IT Support Engineer Cloud Engineer Infrastructure Engineer Cyber Security Analyst Technical Consultant About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
27/07/2026
Full time
Start your IT Support career with METCLOUD! Gain experience of providing 1st & 2nd line support to a range of clients, resolving issues and problems with customers' IT infrastructure, providing insight and proposing solutions to IT issues. You will work on a range of projects, including upgrades, migrations and implementations. You will be seconded to an IT business in Redditch while undertaking an apprenticeship training program with QA. As a small company, we provide closer access to experienced engineers and leaders. Apprentices can benefit from a wider variety of responsibilities and more visibility within the business. The company focuses on Microsoft technologies and often supports staff in gaining Microsoft certifications. Our culture is built around learning, collaboration and opportunity. We want apprentices to feel supported from day one, develop valuable technical and professional skills, and build a long-term career in a fast-growing technology business. Responsibilities: Learning many aspects of providing support to customers, including helping users who have technical issues or need help with supporting applications Dealing with alerts and automated system monitoring Ensure that all systems and services are proactively maintained, monitored and supported to ensure that we are meeting set SLA's Monitor the Service Desk email inbox to respond to support calls logged via email Answer telephone and complete support issues from initial contact to resolution. Log all calls in the relevant Call Logging system Provide 1st and 2nd line support on calls assigned by a service desk team member or other Support Engineer Escalate incidents when required to 3rd parties, external resources, or others Investigate, diagnose and troubleshoot a wide variety of problems with network and computer hardware, device drivers, operating systems and application server software Write up support calls and maintain documents and records to a professional standard; for example, Request for Change (RFC's), Customer Build Logs and Tech Docs Attend the site and carry out any on-site support work as required Provide excellent customer service by understanding the business drivers, taking proactive action and providing clear communication Desirable skills: Friendly and approachable attitude Patience and empathy when helping users Focus on delivering a positive user experience Logical thinking Ability to follow steps to diagnose issues Willingness to learn and find solutions Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Monday to Friday, 9am - 5:30pm Benefits: Private health care (after completing 1 year of service) Death in Service (after completing a 3-month probation period) Social gatherings such as go-karting, ten-pin bowling. Exposure to cloud computing, IT support, cybersecurity, infrastructure, and Microsoft technologies. Career progression opportunities Future prospects: Guaranteed job opportunity once completing the apprenticeship and qualifying. Many apprentices move into roles such as: IT Support Engineer Cloud Engineer Infrastructure Engineer Cyber Security Analyst Technical Consultant About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Solution Engineer Location: Corby, ENG, GB, NN17 5JF Brand: RS Work Location: Virtual This role is offered on the basis of a combination of working field-based, visiting customer sites/our offices, and also remotely. The Opportunity As a Condition Monitoring Solutions Engineer, you will create value for our customers by working closely with them to understand their maintenance requirements and identifying opportunities to meet these needs through existing and emerging supplier capabilities. You will also create value for our suppliers by developing a deep understanding of their products and solutions, acting as a Subject Matter Expert for maintenance solutions aligned with our maintenance services strategy. In addition, you will support supplier growth by proactively matching their solutions with our customers' maintenance needs and business objectives. Youwill be a part of an organization that promotes personal development, growth, and career progression and who will provide you with the tools and training you need to excel in the industry. What You'll Be Doing Working with our customers to fully understand their maintenance challenges and needs so you can offer expert, practical advice to solve problems. Focus on delighting the customer to ensure renewal and expansion Working with existing, and new, suppliers to fully understand their available products and solutions and match them with our customers' needs Identifying our suppliers' repeatable and scalable Maintenance Solutions that are in line with our Maintenance solutions strategy Upon successfully identifying the right maintenance solution matching customer's needs, and full implementation of it, developing case studies and sharing with Sales and Marketing Teams Working closely with Proposition Marketing Teams and Suppliers to produce appropriate marketing material for identified solutions Be a Subject Matter Expert for RS specialising in Condition monitoring online digital solutions. Support in coaching and training Sales Teams to proactively promote these solutions to their customers Collaborate with other sales teams to identify and handover leads for other products and services Be an active member of the group, shaping the overall strategic direction for the maintenance proposition and the team Development of collaborative relationships with both suppliers and relevant stakeholders in our high potential customers Drive the technical capability journey of our business by delivering product and application training within RS and providing ongoing coaching of external sales teams What You'll Bring Higher qualification in an electrical or mechanical engineering discipline. Minimum of ONC/ BTEC or equivalent. Desirable HNC / Degree or equivalent in mechanical, electrical or electronics engineering. Experience working in either a manufacturing or maintenance environment with strong technical knowledge of condition monitoring tools, techniques and products An understanding of the RS customer base and the MRO market Possesses a growth mind-set with a strong desire to continually self-develop Curious and Innovative, always looking for new and different solutions to customer needs Excellent communication and interpersonal skills Self-motivated and customer focused, understanding the needs of providing high levels of customer service and satisfaction Demonstrate commercial acumen by identifying and acting upon buying signals to maximize and capture all sales opportunities. We Are RS We've been solving industry problems for over 80 years. We turn the 'what ifs' into the 'why nots', the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions to over 1.2 million customers globally, shipping a parcel every 2 seconds to over 130 countries. With over 800,000 stocked and 3 million unstocked products, we're a trusted partner to the world's leading industries. We're looking for curious, driven, and empathetic professionals to join our journey. People who think differently, act with purpose, and want to make a real impact. Rewards Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company. Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include: Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme) Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts Spotlight - our global recognition programme provides a platform to highlight and recognise people role modelling our values Ready to Make Amazing Happen? Join c. 9,000 colleagues and help us shape the future of our industry. Whoever you are, wherever you are - it all starts here.
27/07/2026
Full time
Solution Engineer Location: Corby, ENG, GB, NN17 5JF Brand: RS Work Location: Virtual This role is offered on the basis of a combination of working field-based, visiting customer sites/our offices, and also remotely. The Opportunity As a Condition Monitoring Solutions Engineer, you will create value for our customers by working closely with them to understand their maintenance requirements and identifying opportunities to meet these needs through existing and emerging supplier capabilities. You will also create value for our suppliers by developing a deep understanding of their products and solutions, acting as a Subject Matter Expert for maintenance solutions aligned with our maintenance services strategy. In addition, you will support supplier growth by proactively matching their solutions with our customers' maintenance needs and business objectives. Youwill be a part of an organization that promotes personal development, growth, and career progression and who will provide you with the tools and training you need to excel in the industry. What You'll Be Doing Working with our customers to fully understand their maintenance challenges and needs so you can offer expert, practical advice to solve problems. Focus on delighting the customer to ensure renewal and expansion Working with existing, and new, suppliers to fully understand their available products and solutions and match them with our customers' needs Identifying our suppliers' repeatable and scalable Maintenance Solutions that are in line with our Maintenance solutions strategy Upon successfully identifying the right maintenance solution matching customer's needs, and full implementation of it, developing case studies and sharing with Sales and Marketing Teams Working closely with Proposition Marketing Teams and Suppliers to produce appropriate marketing material for identified solutions Be a Subject Matter Expert for RS specialising in Condition monitoring online digital solutions. Support in coaching and training Sales Teams to proactively promote these solutions to their customers Collaborate with other sales teams to identify and handover leads for other products and services Be an active member of the group, shaping the overall strategic direction for the maintenance proposition and the team Development of collaborative relationships with both suppliers and relevant stakeholders in our high potential customers Drive the technical capability journey of our business by delivering product and application training within RS and providing ongoing coaching of external sales teams What You'll Bring Higher qualification in an electrical or mechanical engineering discipline. Minimum of ONC/ BTEC or equivalent. Desirable HNC / Degree or equivalent in mechanical, electrical or electronics engineering. Experience working in either a manufacturing or maintenance environment with strong technical knowledge of condition monitoring tools, techniques and products An understanding of the RS customer base and the MRO market Possesses a growth mind-set with a strong desire to continually self-develop Curious and Innovative, always looking for new and different solutions to customer needs Excellent communication and interpersonal skills Self-motivated and customer focused, understanding the needs of providing high levels of customer service and satisfaction Demonstrate commercial acumen by identifying and acting upon buying signals to maximize and capture all sales opportunities. We Are RS We've been solving industry problems for over 80 years. We turn the 'what ifs' into the 'why nots', the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions to over 1.2 million customers globally, shipping a parcel every 2 seconds to over 130 countries. With over 800,000 stocked and 3 million unstocked products, we're a trusted partner to the world's leading industries. We're looking for curious, driven, and empathetic professionals to join our journey. People who think differently, act with purpose, and want to make a real impact. Rewards Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company. Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include: Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme) Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts Spotlight - our global recognition programme provides a platform to highlight and recognise people role modelling our values Ready to Make Amazing Happen? Join c. 9,000 colleagues and help us shape the future of our industry. Whoever you are, wherever you are - it all starts here.
The following content displays a map of the jobs location - Ashford Kent/ Hybrid CLEO Systems is a mission driven, high performing organisation where our people can thrive, grow, and do their best work. We provide highly capable, innovative, and integrated software solutions across Integrated Urgent Care, and every role at CLEO Systems contributes to our purpose: simplifying connected care. This hands-on role is perfect for someone with a strong focus on automated testing who thrives in a collaborative engineering environment. You'll work closely with software developers, DevOps, and QA colleagues to embed quality throughout the software development lifecycle, contribute to CI/CD processes, and support the delivery of safe and scalable software into clinical settings. While automation is your core focus, you'll also bring a critical eye to performance, security, and usability - helping ensure our systems remain trusted by clinicians and patients alike. Who are we? CLEO Systems is a wholly owned subsidiary of Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient focused primary care services. We are committed to delivering 'Clinical Excellence Online' (CLEO). Through this mission we contribute to the wider Group ambition to improve access to health and social care for patients and reduce the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services. Location Remote hybrid (with occasional travel to Ashford Kent) Hours Available 37.5 hours per week, Monday to Friday What's in it for you Annual Salary of up to £43,000 dependent on experience Flexible hybrid working Opportunity to join the Company Pension Scheme Free 24/7 independent counselling service Learning and development opportunities Free membership to our reward and discount platform Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and two references. For a job description and person specification please click here . We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups. If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on .
27/07/2026
Full time
The following content displays a map of the jobs location - Ashford Kent/ Hybrid CLEO Systems is a mission driven, high performing organisation where our people can thrive, grow, and do their best work. We provide highly capable, innovative, and integrated software solutions across Integrated Urgent Care, and every role at CLEO Systems contributes to our purpose: simplifying connected care. This hands-on role is perfect for someone with a strong focus on automated testing who thrives in a collaborative engineering environment. You'll work closely with software developers, DevOps, and QA colleagues to embed quality throughout the software development lifecycle, contribute to CI/CD processes, and support the delivery of safe and scalable software into clinical settings. While automation is your core focus, you'll also bring a critical eye to performance, security, and usability - helping ensure our systems remain trusted by clinicians and patients alike. Who are we? CLEO Systems is a wholly owned subsidiary of Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient focused primary care services. We are committed to delivering 'Clinical Excellence Online' (CLEO). Through this mission we contribute to the wider Group ambition to improve access to health and social care for patients and reduce the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services. Location Remote hybrid (with occasional travel to Ashford Kent) Hours Available 37.5 hours per week, Monday to Friday What's in it for you Annual Salary of up to £43,000 dependent on experience Flexible hybrid working Opportunity to join the Company Pension Scheme Free 24/7 independent counselling service Learning and development opportunities Free membership to our reward and discount platform Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and two references. For a job description and person specification please click here . We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups. If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on .
You will need to login before you can apply for a job. The Opportunity As a Condition Monitoring Solutions Engineer, you will create value for our customers by working closely with them to understand their maintenance requirements and identifying opportunities to meet these needs through existing and emerging supplier capabilities. You will also create value for our suppliers by developing a deep understanding of their products and solutions, acting as a Subject Matter Expert for maintenance solutions aligned with our maintenance services strategy. In addition, you will support supplier growth by proactively matching their solutions with our customers' maintenance needs and business objectives. You will be a part of an organization that promotes personal development, growth, and career progression and who will provide you with the tools and training you need to excel in the industry. What You'll Be Doing Working with our customers to fully understand their maintenance challenges and needs so you can offer expert, practical advice to solve problems. Focus on delighting the customer to ensure renewal and expansion Working with existing, and new, suppliers to fully understand their available products and solutions and match them with our customers' needs Identifying our suppliers' repeatable and scalable Maintenance Solutions that are in line with our Maintenance solutions strategy Upon successfully identifying the right maintenance solution matching customer's needs, and full implementation of it, developing case studies and sharing with Sales and Marketing Teams Working closely with Proposition Marketing Teams and Suppliers to produce appropriate marketing material for identified solutions Be a Subject Matter Expert for RS specialising in Condition monitoring online digital solutions. Support in coaching and training Sales Teams to proactively promote these solutions to their customers Collaborate with other sales teams to identify and handover leads for other products and services Be an active member of the group, shaping the overall strategic direction for the maintenance proposition and the team Development of collaborative relationships with both suppliers and relevant stakeholders in our high potential customers Drive the technical capability journey of our business by delivering product and application training within RS and providing ongoing coaching of external sales teams What You'll Bring Higher qualification in an electrical or mechanical engineering discipline. Minimum of ONC/ BTEC or equivalent. Desirable HNC / Degree or equivalent in mechanical, electrical or electronics engineering. Experience working in either a manufacturing or maintenance environment with strong technical knowledge of condition monitoring tools, techniques and products An understanding of the RS customer base and the MRO market Possesses a growth mind-set with a strong desire to continually self-develop Curious and Innovative, always looking for new and different solutions to customer needs Excellent communication and interpersonal skills Self-motivated and customer focused, understanding the needs of providing high levels of customer service and satisfaction Demonstrate commercial acumen by identifying and acting upon buying signals to maximize and capture all sales opportunities. We Are RS We've been solving industry problems for over 80 years. We turn the "what ifs" into the "why nots", the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions to over 1.2 million customers globally, shipping a parcel every 2 seconds to over 130 countries. With over 800,000 stocked and 3 million unstocked products, we're a trusted partner to the world's leading industries. We're looking for curious, driven, and empathetic professionals to join our journey. People who think differently, act with purpose, and want to make a real impact. Rewards Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company. Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include: Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme) Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts Spotlight - our global recognition programme provides a platform to highlight and recognise people role modelling our values Ready to Make Amazing Happen? Join c. 9,000 colleagues and help us shape the future of our industry. Whoever you are, wherever you are - it all starts here. Apply now and make RS a part of your journey. Visit this company's hub to learn about their values, culture, and latest jobs. Create a job alert and receive personalised job recommendations straight to your inbox.
27/07/2026
Full time
You will need to login before you can apply for a job. The Opportunity As a Condition Monitoring Solutions Engineer, you will create value for our customers by working closely with them to understand their maintenance requirements and identifying opportunities to meet these needs through existing and emerging supplier capabilities. You will also create value for our suppliers by developing a deep understanding of their products and solutions, acting as a Subject Matter Expert for maintenance solutions aligned with our maintenance services strategy. In addition, you will support supplier growth by proactively matching their solutions with our customers' maintenance needs and business objectives. You will be a part of an organization that promotes personal development, growth, and career progression and who will provide you with the tools and training you need to excel in the industry. What You'll Be Doing Working with our customers to fully understand their maintenance challenges and needs so you can offer expert, practical advice to solve problems. Focus on delighting the customer to ensure renewal and expansion Working with existing, and new, suppliers to fully understand their available products and solutions and match them with our customers' needs Identifying our suppliers' repeatable and scalable Maintenance Solutions that are in line with our Maintenance solutions strategy Upon successfully identifying the right maintenance solution matching customer's needs, and full implementation of it, developing case studies and sharing with Sales and Marketing Teams Working closely with Proposition Marketing Teams and Suppliers to produce appropriate marketing material for identified solutions Be a Subject Matter Expert for RS specialising in Condition monitoring online digital solutions. Support in coaching and training Sales Teams to proactively promote these solutions to their customers Collaborate with other sales teams to identify and handover leads for other products and services Be an active member of the group, shaping the overall strategic direction for the maintenance proposition and the team Development of collaborative relationships with both suppliers and relevant stakeholders in our high potential customers Drive the technical capability journey of our business by delivering product and application training within RS and providing ongoing coaching of external sales teams What You'll Bring Higher qualification in an electrical or mechanical engineering discipline. Minimum of ONC/ BTEC or equivalent. Desirable HNC / Degree or equivalent in mechanical, electrical or electronics engineering. Experience working in either a manufacturing or maintenance environment with strong technical knowledge of condition monitoring tools, techniques and products An understanding of the RS customer base and the MRO market Possesses a growth mind-set with a strong desire to continually self-develop Curious and Innovative, always looking for new and different solutions to customer needs Excellent communication and interpersonal skills Self-motivated and customer focused, understanding the needs of providing high levels of customer service and satisfaction Demonstrate commercial acumen by identifying and acting upon buying signals to maximize and capture all sales opportunities. We Are RS We've been solving industry problems for over 80 years. We turn the "what ifs" into the "why nots", the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions to over 1.2 million customers globally, shipping a parcel every 2 seconds to over 130 countries. With over 800,000 stocked and 3 million unstocked products, we're a trusted partner to the world's leading industries. We're looking for curious, driven, and empathetic professionals to join our journey. People who think differently, act with purpose, and want to make a real impact. Rewards Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company. Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include: Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme) Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts Spotlight - our global recognition programme provides a platform to highlight and recognise people role modelling our values Ready to Make Amazing Happen? Join c. 9,000 colleagues and help us shape the future of our industry. Whoever you are, wherever you are - it all starts here. Apply now and make RS a part of your journey. Visit this company's hub to learn about their values, culture, and latest jobs. Create a job alert and receive personalised job recommendations straight to your inbox.
The the company (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. To ensure that we are effectively carrying out our mission, we have committed to implement outcome-driven and evidence-based programs, measure what we achieve, act on what we learn, and generate new and relevant evidence. We need to produce high-quality data that can inform decision-making while also meeting donor requirements. The Monitoring Evaluation Technology Accountability and Learning (METAL) Unit is responsible for global guidance, resources and coordination to ensure that staff across all our programs are equipped with the skills and tools they need to generate and manage the right data for programmatic decision-making across the IRC. IRC's M&E efforts rely heavily on technology platforms, and IRC's Measurement Strategic Plan calls for further investment in and commitment to technology for M&E. Over the coming 2-3 years, the Data and Analytics Team (which sits at the intersection of the METAL Unit and IT) will design, deliver and support a more comprehensive technology stack for M&E, ensuring Crisis Response, Recovery and Development (CRRD) program, technical and M&E staff have access to more comprehensive technology platforms to improve program delivery. Job Overview/Summary Focused on Program Data and Analytics technology support, the Software Developer-Analyst is a member of the team responsible for developing, implementing, and supporting IRC's global technology tools and platform for the organization and analysis of the data generated by these products. This includes CommCare, Microsoft PowerApps, Microsoft Power BI, and Microsoft SQL Server Azure based data warehouse. Working in partnership with staff at various levels and locations, the Software Developer Analyst performs a key role in analyzing, developing, and improving tools and processes contributing to the successful rollout of the Technology for Measurement products. Specific tasks include data platform development, support, configuration, technical assistance and issues routing, second line help desk support, and participation in setting standards for processes, data quality, security, and systems configurations. Major Responsibilities Software Development Work with the CRRD MEAL and Program teams and other stakeholders in requirements gathering and analysis to inform development or improvement of measurement technology products. Support the development and rollout of organization-wide dashboard products including Annual Statistics and Program Indicator Dashboards in close collaboration with the METAL Unit MEAL teams and sector subject-matter experts. Develop and improve Power Platform applications and other low-code/no-code data platforms to support program data within the IRC. Participate in the design, implementation, and operation of data quality processes as they apply to the technology for programs data products. Develop technical documentation of technology for program products such as user guides, setup manuals etc. for the implementation team and end users. Develop and maintain technology development standards and guidelines to inform best practices in technology for program products development. Ensure adherence to developed standards and guidelines as well as IRC-wide guidelines, standards, and processes, including information / data security policies. Provide technology training to business teams, deployment teams and end users on developed data products. Support standards for data protection, confidentiality and data security for the technology systems and collaborate with key teams in IT security and protection teams for guidance as needed. Review and analyze software requirements and convert these into estimated developer tasks. Any other duties as assigned by the supervisor. Data Analysis Work with the CRRD MEAL and program teams and other stakeholders to understand and document data analysis requirements and subsequently, Lead the design and development of DataMarts, multi-dimensional cubes and ad-hoc persistent tables to facilitate analysis and development of IRC global dashboards. Training of data analysts and other staff on the use of the BI DataMarts and multi-dimensional cubes to support development of Power BI dashboard using data stored in the IRC data lake house. Develop and maintain data and metadata definitions, documentation and versioning. Technology Support Provide Tier-2 and Tier-3 support emerging from Countries and Regional Technology support team for the measurement technology products rolled out. During piloting and rollout, provide training and hyper-support on measurement technology products in close collaboration with the regional technology teams. Systems analysis support of data engineering and architecture teams in converting business requirements into technology deliverables. Required Skills At least five years of experience working in technology domain to develop and rollout data platforms for programs - out of which, at least three years of experience developing, implementing, and supporting CommCare applications and Microsoft Power BI dashboards for large and complex programs. Experience in public sector programming, and M&E specific technology tools Ability to effectively communicate in English both in verbal (i.e., day-to-day discussions, team meetings) and written (requirements and design specifications) form, as well as an overall ability to be clear and concise in all communications. Strong analytic curiosity and innovative problem-solving skills using a system thinking approach. Demonstrable ability to work both independently and in a dynamic, cross-functional team structure. Demonstrable ability to establish and maintain working relationships across all departments and levels of the organization. Preferred Skills Develop, customize, automate and manage ETLs and other data integration tools including using azure integration services, data factory and SQL server Integration Services in accordance with the IRC data lake house design and architecture. Experience working with enterprise grade systems implemented in multiple departments and countries to collect, store, and visualize data specifically CommCare and PowerBI or similar. Advanced level experience of MS Excel including developing macros and consolidating data from multiple Excel spreadsheets. Experience working with Microsoft T-SQL, Azure SQL Server, Data Factory, SSIS/other ETL tools, data modeling and data factory and warehouse development. Experience providing support for enterprise-level platforms with significant numbers of users across global time zones and varying IT infrastructure. Strong experience with mobile data collection and/or case management using CommCare and the Microsoft Power Platform (PowerApps, Power Automate and Power Flow) Experience with enterprise data architectures, integration, and master data management Direct experience implementing programs or M&E in an international NGO context. Ability to speak, read and understand one other language including French, Spanish and/or Arabic is a strong advantage. This position has an end date of 31 May 2027. This is a hybrid position open to internals candidates based in countries where IRC operates who have the right to work in their location. Successful candidates will be hired on a local employment contract and according to local salary scale. This role is open to candidates located and with the right to work in the United Kingdom, and Kenya. Compensation: (£45,954 - £53,614). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements PROFESSIONAL STANDARDS All the company workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
27/07/2026
Full time
The the company (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. To ensure that we are effectively carrying out our mission, we have committed to implement outcome-driven and evidence-based programs, measure what we achieve, act on what we learn, and generate new and relevant evidence. We need to produce high-quality data that can inform decision-making while also meeting donor requirements. The Monitoring Evaluation Technology Accountability and Learning (METAL) Unit is responsible for global guidance, resources and coordination to ensure that staff across all our programs are equipped with the skills and tools they need to generate and manage the right data for programmatic decision-making across the IRC. IRC's M&E efforts rely heavily on technology platforms, and IRC's Measurement Strategic Plan calls for further investment in and commitment to technology for M&E. Over the coming 2-3 years, the Data and Analytics Team (which sits at the intersection of the METAL Unit and IT) will design, deliver and support a more comprehensive technology stack for M&E, ensuring Crisis Response, Recovery and Development (CRRD) program, technical and M&E staff have access to more comprehensive technology platforms to improve program delivery. Job Overview/Summary Focused on Program Data and Analytics technology support, the Software Developer-Analyst is a member of the team responsible for developing, implementing, and supporting IRC's global technology tools and platform for the organization and analysis of the data generated by these products. This includes CommCare, Microsoft PowerApps, Microsoft Power BI, and Microsoft SQL Server Azure based data warehouse. Working in partnership with staff at various levels and locations, the Software Developer Analyst performs a key role in analyzing, developing, and improving tools and processes contributing to the successful rollout of the Technology for Measurement products. Specific tasks include data platform development, support, configuration, technical assistance and issues routing, second line help desk support, and participation in setting standards for processes, data quality, security, and systems configurations. Major Responsibilities Software Development Work with the CRRD MEAL and Program teams and other stakeholders in requirements gathering and analysis to inform development or improvement of measurement technology products. Support the development and rollout of organization-wide dashboard products including Annual Statistics and Program Indicator Dashboards in close collaboration with the METAL Unit MEAL teams and sector subject-matter experts. Develop and improve Power Platform applications and other low-code/no-code data platforms to support program data within the IRC. Participate in the design, implementation, and operation of data quality processes as they apply to the technology for programs data products. Develop technical documentation of technology for program products such as user guides, setup manuals etc. for the implementation team and end users. Develop and maintain technology development standards and guidelines to inform best practices in technology for program products development. Ensure adherence to developed standards and guidelines as well as IRC-wide guidelines, standards, and processes, including information / data security policies. Provide technology training to business teams, deployment teams and end users on developed data products. Support standards for data protection, confidentiality and data security for the technology systems and collaborate with key teams in IT security and protection teams for guidance as needed. Review and analyze software requirements and convert these into estimated developer tasks. Any other duties as assigned by the supervisor. Data Analysis Work with the CRRD MEAL and program teams and other stakeholders to understand and document data analysis requirements and subsequently, Lead the design and development of DataMarts, multi-dimensional cubes and ad-hoc persistent tables to facilitate analysis and development of IRC global dashboards. Training of data analysts and other staff on the use of the BI DataMarts and multi-dimensional cubes to support development of Power BI dashboard using data stored in the IRC data lake house. Develop and maintain data and metadata definitions, documentation and versioning. Technology Support Provide Tier-2 and Tier-3 support emerging from Countries and Regional Technology support team for the measurement technology products rolled out. During piloting and rollout, provide training and hyper-support on measurement technology products in close collaboration with the regional technology teams. Systems analysis support of data engineering and architecture teams in converting business requirements into technology deliverables. Required Skills At least five years of experience working in technology domain to develop and rollout data platforms for programs - out of which, at least three years of experience developing, implementing, and supporting CommCare applications and Microsoft Power BI dashboards for large and complex programs. Experience in public sector programming, and M&E specific technology tools Ability to effectively communicate in English both in verbal (i.e., day-to-day discussions, team meetings) and written (requirements and design specifications) form, as well as an overall ability to be clear and concise in all communications. Strong analytic curiosity and innovative problem-solving skills using a system thinking approach. Demonstrable ability to work both independently and in a dynamic, cross-functional team structure. Demonstrable ability to establish and maintain working relationships across all departments and levels of the organization. Preferred Skills Develop, customize, automate and manage ETLs and other data integration tools including using azure integration services, data factory and SQL server Integration Services in accordance with the IRC data lake house design and architecture. Experience working with enterprise grade systems implemented in multiple departments and countries to collect, store, and visualize data specifically CommCare and PowerBI or similar. Advanced level experience of MS Excel including developing macros and consolidating data from multiple Excel spreadsheets. Experience working with Microsoft T-SQL, Azure SQL Server, Data Factory, SSIS/other ETL tools, data modeling and data factory and warehouse development. Experience providing support for enterprise-level platforms with significant numbers of users across global time zones and varying IT infrastructure. Strong experience with mobile data collection and/or case management using CommCare and the Microsoft Power Platform (PowerApps, Power Automate and Power Flow) Experience with enterprise data architectures, integration, and master data management Direct experience implementing programs or M&E in an international NGO context. Ability to speak, read and understand one other language including French, Spanish and/or Arabic is a strong advantage. This position has an end date of 31 May 2027. This is a hybrid position open to internals candidates based in countries where IRC operates who have the right to work in their location. Successful candidates will be hired on a local employment contract and according to local salary scale. This role is open to candidates located and with the right to work in the United Kingdom, and Kenya. Compensation: (£45,954 - £53,614). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements PROFESSIONAL STANDARDS All the company workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
Software Developer/AnalystApplyremote type: Hybridlocations: Nairobi, Kenya: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: JRThe International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.To ensure that we are effectively carrying out our mission, we have committed to implement outcome-driven and evidence-based programs, measure what we achieve, act on what we learn, and generate new and relevant evidence. We need to produce high-quality data that can inform decision-making while also meeting donor requirements. The Monitoring Evaluation Technology Accountability and Learning (METAL) Unit is responsible for global guidance, resources and coordination to ensure that staff across all our programs are equipped with the skills and tools they need to generate and manage the right data for programmatic decision-making across the IRC. IRC's M&E efforts rely heavily on technology platforms, and IRC's Measurement Strategic Plan calls for further investment in and commitment to technology for M&E. Over the coming 2-3 years, the Data and Analytics Team (which sits at the intersection of the METAL Unit and IT) will design, deliver and support a more comprehensive technology stack for M&E, ensuring Crisis Response, Recovery and Development (CRRD) program, technical and M&E staff have access to more comprehensive technology platforms to improve program delivery. Job Overview/Summary Focused on Program Data and Analytics technology support, the Software Developer-Analyst is a member of the team responsible for developing, implementing, and supporting IRC's global technology tools and platform for the organization and analysis of the data generated by these products. This includes CommCare, Microsoft PowerApps, Microsoft Power BI, and Microsoft SQL Server Azure based data warehouse. Working in partnership with staff at various levels and locations, the Software Developer Analyst performs a key role in analyzing, developing, and improving tools and processes contributing to the successful rollout of the Technology for Measurement products.Specific tasks include data platform development, support, configuration, technical assistance and issues routing, second line help desk support, and participation in setting standards for processes, data quality, security, and systems configurations. Major Responsibilities Software Development Work with the CRRD MEAL and Program teams and other stakeholders in requirements gathering and analysis to inform development or improvement of measurement technology products. Support the development and rollout of organization-wide dashboard products including Annual Statistics and Program Indicator Dashboards in close collaboration with the METAL Unit MEAL teams and sector subject-matter experts. Develop and improve Power Platform applications and other low-code/no-code data platforms to support program data within the IRC. Participate in the design, implementation, and operation of data quality processes as they apply to the technology for programs data products. Develop technical documentation of technology for program products such as user guides, setup manuals etc. for the implementation team and end users. Develop and maintain technology development standards and guidelines to inform best practices in technology for program products development. Ensure adherence to developed standards and guidelines as well as IRC-wide guidelines, standards, and processes, including information / data security policies. Provide technology training to business teams, deployment teams and end users on developed data products. Support standards for data protection, confidentiality and data security for the technology systems and collaborate with key teams in IT security and protection teams for guidance as needed. Review and analyze software requirements and convert these into estimated developer tasks. Any other duties as assigned by the supervisor. Data Analysis Work with the CRRD MEAL and program teams and other stakeholders to understand and document data analysis requirements and subsequently, Lead the design and development of DataMarts, multi-dimensional cubes and ad-hoc persistent tables to facilitate analysis and development of IRC global dashboards. Training of data analysts and other staff on the use of the BI DataMarts and multi-dimensional cubes to support development of Power BI dashboard using data stored in the IRC data lake house. Develop and maintain data and metadata definitions, documentation and versioning. Technology Support Provide Tier-2 and Tier-3 support emerging from Countries and Regional Technology support team for the measurement technology products rolled out. During piloting and rollout, provide training and hyper-support on measurement technology products in close collaboration with the regional technology teams. Systems analysis support of data engineering and architecture teams in converting business requirements into technology deliverables. Required Skills At least five years of experience working in technology domain to develop and rollout data platforms for programs - out of which, at least three years of experience developing, implementing, and supporting CommCare applications and Microsoft Power BI dashboards for large and complex programs. Experience in public sector programming, and M&E specific technology tools Ability to effectively communicate in English both in verbal (i.e., day-to-day discussions, team meetings) and written (requirements and design specifications) form, as well as an overall ability to be clear and concise in all communications. Strong analytic curiosity and innovative problem-solving skills using a system thinking approach. Demonstrable ability to work both independently and in a dynamic, cross-functional team structure. Demonstrable ability to establish and maintain working relationships across all departments and levels of the organization. Preferred Skills Develop, customize, automate and manage ETLs and other data integration tools including using azure integration services, data factory and SQL server Integration Services in accordance with the IRC data lake house design and architecture. Experience working with enterprise grade systems implemented in multiple departments and countries to collect, store, and visualize data specifically CommCare and PowerBI or similar. Advanced level experience of MS Excel including developing macros and consolidating data from multiple Excel spreadsheets. Experience working with Microsoft T-SQL, Azure SQL Server, Data Factory, SSIS/other ETL tools, data modeling and data factory and warehouse development. Experience providing support for enterprise-level platforms with significant numbers of users across global time zones and varying IT infrastructure. Strong experience with mobile data collection and/or case management using CommCare and the Microsoft Power Platform (PowerApps, Power Automate and Power Flow) Experience with enterprise data architectures, integration, and master data management Direct experience implementing programs or M&E in an international NGO context. Ability to speak, read and understand one other language including French, Spanish and/or Arabic is a strong advantage. This position has an end date of 31 May 2027. This is a hybrid position open to internals candidates based in countries where IRC operates who have the right to work in their location. Successful candidates will be hired on a local employment contract and according to local salary scale. This role is open to candidates located and with the right to work in the United Kingdom, and Kenya. Compensation: (£45,954 - £53,614). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
27/07/2026
Full time
Software Developer/AnalystApplyremote type: Hybridlocations: Nairobi, Kenya: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: JRThe International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.To ensure that we are effectively carrying out our mission, we have committed to implement outcome-driven and evidence-based programs, measure what we achieve, act on what we learn, and generate new and relevant evidence. We need to produce high-quality data that can inform decision-making while also meeting donor requirements. The Monitoring Evaluation Technology Accountability and Learning (METAL) Unit is responsible for global guidance, resources and coordination to ensure that staff across all our programs are equipped with the skills and tools they need to generate and manage the right data for programmatic decision-making across the IRC. IRC's M&E efforts rely heavily on technology platforms, and IRC's Measurement Strategic Plan calls for further investment in and commitment to technology for M&E. Over the coming 2-3 years, the Data and Analytics Team (which sits at the intersection of the METAL Unit and IT) will design, deliver and support a more comprehensive technology stack for M&E, ensuring Crisis Response, Recovery and Development (CRRD) program, technical and M&E staff have access to more comprehensive technology platforms to improve program delivery. Job Overview/Summary Focused on Program Data and Analytics technology support, the Software Developer-Analyst is a member of the team responsible for developing, implementing, and supporting IRC's global technology tools and platform for the organization and analysis of the data generated by these products. This includes CommCare, Microsoft PowerApps, Microsoft Power BI, and Microsoft SQL Server Azure based data warehouse. Working in partnership with staff at various levels and locations, the Software Developer Analyst performs a key role in analyzing, developing, and improving tools and processes contributing to the successful rollout of the Technology for Measurement products.Specific tasks include data platform development, support, configuration, technical assistance and issues routing, second line help desk support, and participation in setting standards for processes, data quality, security, and systems configurations. Major Responsibilities Software Development Work with the CRRD MEAL and Program teams and other stakeholders in requirements gathering and analysis to inform development or improvement of measurement technology products. Support the development and rollout of organization-wide dashboard products including Annual Statistics and Program Indicator Dashboards in close collaboration with the METAL Unit MEAL teams and sector subject-matter experts. Develop and improve Power Platform applications and other low-code/no-code data platforms to support program data within the IRC. Participate in the design, implementation, and operation of data quality processes as they apply to the technology for programs data products. Develop technical documentation of technology for program products such as user guides, setup manuals etc. for the implementation team and end users. Develop and maintain technology development standards and guidelines to inform best practices in technology for program products development. Ensure adherence to developed standards and guidelines as well as IRC-wide guidelines, standards, and processes, including information / data security policies. Provide technology training to business teams, deployment teams and end users on developed data products. Support standards for data protection, confidentiality and data security for the technology systems and collaborate with key teams in IT security and protection teams for guidance as needed. Review and analyze software requirements and convert these into estimated developer tasks. Any other duties as assigned by the supervisor. Data Analysis Work with the CRRD MEAL and program teams and other stakeholders to understand and document data analysis requirements and subsequently, Lead the design and development of DataMarts, multi-dimensional cubes and ad-hoc persistent tables to facilitate analysis and development of IRC global dashboards. Training of data analysts and other staff on the use of the BI DataMarts and multi-dimensional cubes to support development of Power BI dashboard using data stored in the IRC data lake house. Develop and maintain data and metadata definitions, documentation and versioning. Technology Support Provide Tier-2 and Tier-3 support emerging from Countries and Regional Technology support team for the measurement technology products rolled out. During piloting and rollout, provide training and hyper-support on measurement technology products in close collaboration with the regional technology teams. Systems analysis support of data engineering and architecture teams in converting business requirements into technology deliverables. Required Skills At least five years of experience working in technology domain to develop and rollout data platforms for programs - out of which, at least three years of experience developing, implementing, and supporting CommCare applications and Microsoft Power BI dashboards for large and complex programs. Experience in public sector programming, and M&E specific technology tools Ability to effectively communicate in English both in verbal (i.e., day-to-day discussions, team meetings) and written (requirements and design specifications) form, as well as an overall ability to be clear and concise in all communications. Strong analytic curiosity and innovative problem-solving skills using a system thinking approach. Demonstrable ability to work both independently and in a dynamic, cross-functional team structure. Demonstrable ability to establish and maintain working relationships across all departments and levels of the organization. Preferred Skills Develop, customize, automate and manage ETLs and other data integration tools including using azure integration services, data factory and SQL server Integration Services in accordance with the IRC data lake house design and architecture. Experience working with enterprise grade systems implemented in multiple departments and countries to collect, store, and visualize data specifically CommCare and PowerBI or similar. Advanced level experience of MS Excel including developing macros and consolidating data from multiple Excel spreadsheets. Experience working with Microsoft T-SQL, Azure SQL Server, Data Factory, SSIS/other ETL tools, data modeling and data factory and warehouse development. Experience providing support for enterprise-level platforms with significant numbers of users across global time zones and varying IT infrastructure. Strong experience with mobile data collection and/or case management using CommCare and the Microsoft Power Platform (PowerApps, Power Automate and Power Flow) Experience with enterprise data architectures, integration, and master data management Direct experience implementing programs or M&E in an international NGO context. Ability to speak, read and understand one other language including French, Spanish and/or Arabic is a strong advantage. This position has an end date of 31 May 2027. This is a hybrid position open to internals candidates based in countries where IRC operates who have the right to work in their location. Successful candidates will be hired on a local employment contract and according to local salary scale. This role is open to candidates located and with the right to work in the United Kingdom, and Kenya. Compensation: (£45,954 - £53,614). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.