Senior Project ManagerApplylocations: United Kingdomtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR111263 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. The Sr. Project Manager, Professional Services for UKI EMEA, is a vital member of the local account team as she/he manages the day-to-day operations of key customer projects with responsibility for tracking project status and profitability, coordinating project resources, managing client expectations, and leveraging project experience throughout the team. Primary interface with the customer to manage the triple constraints (schedule, scope, budget) and to help resolve issues. Understands the client's business very well and establishes inroads into the organisation of the account to increase Genesys visibility. Responsible for all Genesys personnel incl. sub contractors working on the project. Manages all financial aspects of the projects including forecasting and revenue recognition. Is able to build on the foundations of the delivery, and drive Value Realisation from existing or new developments and channel Core to our vision around Experience as a Service is building Trust and Empathy with our customers and partner ecosystem and as Project lead, you will be in the forefront. The primary responsibilities for this role include (but are not limited to): Provide project management of key, large & complex solution engagements, with a value of Services from $50k upwards to projects with total value in excess of $3m, including customer sign off. Manage all aspects of the project delivery including project schedule, risk management and risk mitigation plan, scope documentation, scheduling resources, setting goals and priorities, reporting project status, tracking and resolving issues and customer acceptance. Implement change management process on engagements. Follow standard PS Operational processes and guidelines. Ensure engagements are on time and on budget. Achieve customer satisfaction goals. Maintain close links with other functions in Professional Services and other Company departments especially Sales, Pre-Sales and Marketing, Support, and Education. Maintain quality relationships between our clients, strategic partners and/or third party providers. Generate incremental license and services revenue through direct customer contact. Achieve profitability goals by providing high-quality, innovative solutions and efficient delivery services. Proven track record in driving customer relationships, and exceeding customer expectations. Minimum Requirements: 5+ years relevant experience in the IT industry ideally in the Contact Centre, Telecommunication and/or CRM market. Proven IT Project Management experience, including budgeting, of complex solutions. University degree in Engineering, Economics, Management or equivalent. Understands at least 1 industry segment (e.g. Telecommunications) and has an understanding of computer architecture, open systems products (hardware and software), project management tools and methodologies, customer and Professional Services. Full understanding of Contact Centre Market and the Cloud enablement we play in Ability to take the initiative, trouble-shoot, build relationships, develop a team, solicit/gain support inside and outside of Professional Services. Ability to work unsupervised and in a proactive manner. Proven ability to work under pressure both within a team and on your own. Excellent presentation skills. Very good verbal and written skills in English and ideally other languages Computer literate in the use of MSOffice, MS Project or similar, word processing, spreadsheet, presentation and project control tools. Willing to travel extensively throughout UK and Europe, as restrictions allow. Full clean driving license. Desirable Skills: Project Management Certification, e.g. Prince2, PMI. Certified Genesys Engineer 7.x + Exposure to Genesys technical solutions. Will have had exposure to the Genesys product suite to a level that you are able to discuss simple solutions. About Us: Genesys powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via , Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at . You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
27/07/2026
Full time
Senior Project ManagerApplylocations: United Kingdomtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR111263 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. The Sr. Project Manager, Professional Services for UKI EMEA, is a vital member of the local account team as she/he manages the day-to-day operations of key customer projects with responsibility for tracking project status and profitability, coordinating project resources, managing client expectations, and leveraging project experience throughout the team. Primary interface with the customer to manage the triple constraints (schedule, scope, budget) and to help resolve issues. Understands the client's business very well and establishes inroads into the organisation of the account to increase Genesys visibility. Responsible for all Genesys personnel incl. sub contractors working on the project. Manages all financial aspects of the projects including forecasting and revenue recognition. Is able to build on the foundations of the delivery, and drive Value Realisation from existing or new developments and channel Core to our vision around Experience as a Service is building Trust and Empathy with our customers and partner ecosystem and as Project lead, you will be in the forefront. The primary responsibilities for this role include (but are not limited to): Provide project management of key, large & complex solution engagements, with a value of Services from $50k upwards to projects with total value in excess of $3m, including customer sign off. Manage all aspects of the project delivery including project schedule, risk management and risk mitigation plan, scope documentation, scheduling resources, setting goals and priorities, reporting project status, tracking and resolving issues and customer acceptance. Implement change management process on engagements. Follow standard PS Operational processes and guidelines. Ensure engagements are on time and on budget. Achieve customer satisfaction goals. Maintain close links with other functions in Professional Services and other Company departments especially Sales, Pre-Sales and Marketing, Support, and Education. Maintain quality relationships between our clients, strategic partners and/or third party providers. Generate incremental license and services revenue through direct customer contact. Achieve profitability goals by providing high-quality, innovative solutions and efficient delivery services. Proven track record in driving customer relationships, and exceeding customer expectations. Minimum Requirements: 5+ years relevant experience in the IT industry ideally in the Contact Centre, Telecommunication and/or CRM market. Proven IT Project Management experience, including budgeting, of complex solutions. University degree in Engineering, Economics, Management or equivalent. Understands at least 1 industry segment (e.g. Telecommunications) and has an understanding of computer architecture, open systems products (hardware and software), project management tools and methodologies, customer and Professional Services. Full understanding of Contact Centre Market and the Cloud enablement we play in Ability to take the initiative, trouble-shoot, build relationships, develop a team, solicit/gain support inside and outside of Professional Services. Ability to work unsupervised and in a proactive manner. Proven ability to work under pressure both within a team and on your own. Excellent presentation skills. Very good verbal and written skills in English and ideally other languages Computer literate in the use of MSOffice, MS Project or similar, word processing, spreadsheet, presentation and project control tools. Willing to travel extensively throughout UK and Europe, as restrictions allow. Full clean driving license. Desirable Skills: Project Management Certification, e.g. Prince2, PMI. Certified Genesys Engineer 7.x + Exposure to Genesys technical solutions. Will have had exposure to the Genesys product suite to a level that you are able to discuss simple solutions. About Us: Genesys powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via , Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at . You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well-being, we build a workplace where personal and organizational success grow together. The world is rapidly moving towards more efficient power distribution to support renewable, greener technologies. At Hitachi Energy, we are at the forefront of this revolution, delivering cutting-edge solutions to customers and countries across the globe. Our mission is not just a goal, but a passion that drives us every day. However, our journey to a greener future is challenged by an increasingly complex and disruptive cybersecurity landscape. This is where you come in. By joining our Cyber Defense Center (CDC) team as a Cybersecurity Incident Response Analyst, you will play a crucial role in protecting and advancing our mission. You will help safeguard our innovative work in renewable energy, ensuring our operations remain secure and uninterrupted. As part of this role, you will support Security Monitoring services alongside our MSSP, assist in responding to cybersecurity incidents, and collaborate with expert Incident Managers during high-priority events. You'll work with a diverse, multicultural team across the globe, contributing to our 24/7 response capabilities throughout the year. In our modern, hybrid environment, you will gain exposure to a wide range of cybersecurity incidents, including legacy IT, Cloud, OT/ICS, supply chain, and product security. You will also have the opportunity to work with the latest security tools, including next-generation AI-enabled platforms. How you'll make an impact: Monitor security systems and alerts to identify potential incidents. Assist in the initial investigation of security incidents, performing triage and escalating to senior team members as needed. Document and report on findings from security monitoring activities. Collaborate with the 24/7 Security Monitoring team to ensure timely detection and response to threats. Support Incident Response processes by gathering relevant information and aiding in analysis. Participate in the development and improvement of incident response playbooks, procedures, and workflows. Assist with post-incident reviews and the documentation of lessons learned. Assist in ensuring that incident response activities align with regulatory requirements and organisational policies. Your Background: Bachelor's Degree in Cyber Security, Information Technology, Computer Science, or a related field; OR equivalent experience with A Levels/BTEC. Experience in a cybersecurity-related role, such as Security Operations, Threat Detection, or IT Support, preferably within an enterprise environment. Familiarity with security monitoring tools, SIEM platforms, and basic threat detection techniques. Good communication and teamwork skills, with the ability to work collaboratively with technical and non-technical stakeholders. Flexibility to be on-call for duties and assist in response to incidents outside regular working hours as needed. Eagerness to grow within the cybersecurity field and contribute to the overall security posture of the organization. More about us: Hitachi Energy is dedicated to fostering an inclusive workplace where every team member can thrive and contribute their unique perspectives and skills. We provide competitive salaries, flexible working hours, professional development opportunities, and a supportive work environment that encourages growth and innovation through career development programs and Employee Resource Groups (ERGs). Specific benefits depend on the location and will be communicated during the interview process. We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives. With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world's energy system to ensure abundant, secure, affordable, and sustainable power for today's generation and the next. With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.
27/07/2026
Full time
We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well-being, we build a workplace where personal and organizational success grow together. The world is rapidly moving towards more efficient power distribution to support renewable, greener technologies. At Hitachi Energy, we are at the forefront of this revolution, delivering cutting-edge solutions to customers and countries across the globe. Our mission is not just a goal, but a passion that drives us every day. However, our journey to a greener future is challenged by an increasingly complex and disruptive cybersecurity landscape. This is where you come in. By joining our Cyber Defense Center (CDC) team as a Cybersecurity Incident Response Analyst, you will play a crucial role in protecting and advancing our mission. You will help safeguard our innovative work in renewable energy, ensuring our operations remain secure and uninterrupted. As part of this role, you will support Security Monitoring services alongside our MSSP, assist in responding to cybersecurity incidents, and collaborate with expert Incident Managers during high-priority events. You'll work with a diverse, multicultural team across the globe, contributing to our 24/7 response capabilities throughout the year. In our modern, hybrid environment, you will gain exposure to a wide range of cybersecurity incidents, including legacy IT, Cloud, OT/ICS, supply chain, and product security. You will also have the opportunity to work with the latest security tools, including next-generation AI-enabled platforms. How you'll make an impact: Monitor security systems and alerts to identify potential incidents. Assist in the initial investigation of security incidents, performing triage and escalating to senior team members as needed. Document and report on findings from security monitoring activities. Collaborate with the 24/7 Security Monitoring team to ensure timely detection and response to threats. Support Incident Response processes by gathering relevant information and aiding in analysis. Participate in the development and improvement of incident response playbooks, procedures, and workflows. Assist with post-incident reviews and the documentation of lessons learned. Assist in ensuring that incident response activities align with regulatory requirements and organisational policies. Your Background: Bachelor's Degree in Cyber Security, Information Technology, Computer Science, or a related field; OR equivalent experience with A Levels/BTEC. Experience in a cybersecurity-related role, such as Security Operations, Threat Detection, or IT Support, preferably within an enterprise environment. Familiarity with security monitoring tools, SIEM platforms, and basic threat detection techniques. Good communication and teamwork skills, with the ability to work collaboratively with technical and non-technical stakeholders. Flexibility to be on-call for duties and assist in response to incidents outside regular working hours as needed. Eagerness to grow within the cybersecurity field and contribute to the overall security posture of the organization. More about us: Hitachi Energy is dedicated to fostering an inclusive workplace where every team member can thrive and contribute their unique perspectives and skills. We provide competitive salaries, flexible working hours, professional development opportunities, and a supportive work environment that encourages growth and innovation through career development programs and Employee Resource Groups (ERGs). Specific benefits depend on the location and will be communicated during the interview process. We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives. With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world's energy system to ensure abundant, secure, affordable, and sustainable power for today's generation and the next. With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.
Join OneAdvanced We're looking for an experienced NetSuite Product Owner to take end-to-end ownership of our NetSuite platform. You will ensure the platform operates reliably day to day while continuing to evolve in line with the changing needs of the business. Leading our NetSuite support and change function, you will manage a team of administrators and analysts and act as the single point of accountability for the platform roadmap, including our ZoneBilling (ZAB) billing operations. This is a broad and influential role combining hands-on platform ownership, people leadership, stakeholder management and strategic planning. You will work closely with Finance and the wider business to ensure NetSuite delivers a reliable service, supports critical business processes and provides measurable value. What You Will Do Own the NetSuite platform and roadmap Act as the Product Owner for NetSuite, defining and maintaining the platform roadmap and ensuring it aligns with business priorities. You will manage and prioritise the backlog of enhancements, fixes and projects based on business value, operational risk and stakeholder needs, communicating priorities clearly across the business. Lead support operations Take ownership of the NetSuite support function, ensuring incidents and service requests are effectively triaged and resolved within agreed service levels. You will establish and report against support KPIs, identify recurring issues and address root causes to continuously improve the quality and reliability of the service. Manage change and releases Oversee the full NetSuite change lifecycle, from gathering requirements and assessing impact through to build, testing, user acceptance testing and release. You will ensure changes are appropriately governed, documented and deployed safely, including managing NetSuite version upgrades and platform releases. Lead and develop the team Lead, coach and develop a team of NetSuite administrators and analysts. You will set clear objectives, manage performance and workload, support career development and build a high-performing, collaborative and customer-focused team. Own ZoneBilling operations Take ownership of the ZoneBilling configuration and billing operations within NetSuite, ensuring subscription, usage and recurring billing processes run accurately and on time. You will optimise billing workflows, support month-end and revenue processes, and lead the resolution of complex billing and system issues. Partner with stakeholders Work closely with Finance, Billing, Revenue and other business functions to understand their requirements and translate business needs into clear user stories and functional specifications. You will confidently manage expectations, communicate progress and help stakeholders understand platform capabilities, priorities and constraints. Maintain governance, security and compliance Maintain effective controls across NetSuite roles, permissions, data and system processes. You will support audit requirements, SOX-style controls and wider regulatory and compliance obligations, ensuring the platform remains secure and appropriately governed. Manage vendors and partners Manage relationships with NetSuite, Zone & Co and third-party delivery partners and contractors. You will ensure external partners provide high-quality delivery, clear accountability and value for money. What You Will Have You will have significant experience working with NetSuite across platform administration, support, change or product ownership, including responsibility for a live production environment within a complex organisation. You will also bring: In-depth knowledge of the NetSuite platform, including SuiteFlow, SuiteAnalytics, saved searches, roles and permissions, and integration patterns. Hands-on experience configuring and supporting ZoneBilling (Zab), with a strong understanding of subscription, usage and recurring billing processes. Experience leading and developing a technical or systems team. The ability to balance day-to-day support requirements with longer-term change, improvement and project delivery. A product ownership mindset, including backlog management, prioritisation by business value and effective roadmap planning. Experience working within an agile or structured change environment, supported by strong governance and documentation. Strong analytical and problem-solving skills, with the ability to identify and resolve complex system and business-process issues. Excellent communication and stakeholder-management skills, including the ability to explain technical concepts clearly to non-technical audiences. The confidence to work with senior stakeholders, challenge constructively and build effective relationships across multiple business functions. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
27/07/2026
Full time
Join OneAdvanced We're looking for an experienced NetSuite Product Owner to take end-to-end ownership of our NetSuite platform. You will ensure the platform operates reliably day to day while continuing to evolve in line with the changing needs of the business. Leading our NetSuite support and change function, you will manage a team of administrators and analysts and act as the single point of accountability for the platform roadmap, including our ZoneBilling (ZAB) billing operations. This is a broad and influential role combining hands-on platform ownership, people leadership, stakeholder management and strategic planning. You will work closely with Finance and the wider business to ensure NetSuite delivers a reliable service, supports critical business processes and provides measurable value. What You Will Do Own the NetSuite platform and roadmap Act as the Product Owner for NetSuite, defining and maintaining the platform roadmap and ensuring it aligns with business priorities. You will manage and prioritise the backlog of enhancements, fixes and projects based on business value, operational risk and stakeholder needs, communicating priorities clearly across the business. Lead support operations Take ownership of the NetSuite support function, ensuring incidents and service requests are effectively triaged and resolved within agreed service levels. You will establish and report against support KPIs, identify recurring issues and address root causes to continuously improve the quality and reliability of the service. Manage change and releases Oversee the full NetSuite change lifecycle, from gathering requirements and assessing impact through to build, testing, user acceptance testing and release. You will ensure changes are appropriately governed, documented and deployed safely, including managing NetSuite version upgrades and platform releases. Lead and develop the team Lead, coach and develop a team of NetSuite administrators and analysts. You will set clear objectives, manage performance and workload, support career development and build a high-performing, collaborative and customer-focused team. Own ZoneBilling operations Take ownership of the ZoneBilling configuration and billing operations within NetSuite, ensuring subscription, usage and recurring billing processes run accurately and on time. You will optimise billing workflows, support month-end and revenue processes, and lead the resolution of complex billing and system issues. Partner with stakeholders Work closely with Finance, Billing, Revenue and other business functions to understand their requirements and translate business needs into clear user stories and functional specifications. You will confidently manage expectations, communicate progress and help stakeholders understand platform capabilities, priorities and constraints. Maintain governance, security and compliance Maintain effective controls across NetSuite roles, permissions, data and system processes. You will support audit requirements, SOX-style controls and wider regulatory and compliance obligations, ensuring the platform remains secure and appropriately governed. Manage vendors and partners Manage relationships with NetSuite, Zone & Co and third-party delivery partners and contractors. You will ensure external partners provide high-quality delivery, clear accountability and value for money. What You Will Have You will have significant experience working with NetSuite across platform administration, support, change or product ownership, including responsibility for a live production environment within a complex organisation. You will also bring: In-depth knowledge of the NetSuite platform, including SuiteFlow, SuiteAnalytics, saved searches, roles and permissions, and integration patterns. Hands-on experience configuring and supporting ZoneBilling (Zab), with a strong understanding of subscription, usage and recurring billing processes. Experience leading and developing a technical or systems team. The ability to balance day-to-day support requirements with longer-term change, improvement and project delivery. A product ownership mindset, including backlog management, prioritisation by business value and effective roadmap planning. Experience working within an agile or structured change environment, supported by strong governance and documentation. Strong analytical and problem-solving skills, with the ability to identify and resolve complex system and business-process issues. Excellent communication and stakeholder-management skills, including the ability to explain technical concepts clearly to non-technical audiences. The confidence to work with senior stakeholders, challenge constructively and build effective relationships across multiple business functions. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Qargo, a cloud-based SaaS Transport Management Platform with bases in London and Ghent, seeks a Revenue Operations Support Analyst to own data quality powering our GTM motion. This hands-on role starts your career in Sales, Marketing or RevOps with strong growth potential. You will enrich company and contact data in HubSpot, verify details, and use ZoomInfo and Cognism to fill gaps, maintaining a clean CRM. Flexible work options offered.
26/07/2026
Full time
Qargo, a cloud-based SaaS Transport Management Platform with bases in London and Ghent, seeks a Revenue Operations Support Analyst to own data quality powering our GTM motion. This hands-on role starts your career in Sales, Marketing or RevOps with strong growth potential. You will enrich company and contact data in HubSpot, verify details, and use ZoomInfo and Cognism to fill gaps, maintaining a clean CRM. Flexible work options offered.
Data AnalystApplylocations: London Walltime type: Full timeposted on: Posted Todayjob requisition id: R113956 Are you motivated by turning complex data into trusted, decision ready insights that directly impact how people are rewarded for their work? Do you enjoy improving data processes and automation to make systems more accurate, scalable, and reliable? About our Team Our team supports the accuracy and integrity of sales and compensation data across the organisation. We work closely with Sales Operations, Finance, and technology partners to ensure data is reliable, well controlled, and ready for critical reporting and payout cycles. The team focuses on continuous improvement, strengthening data quality, increasing automation, and reducing risk through clear processes, collaboration, and shared accountability. About the Role This role focuses on building, validating, and maintaining high quality participant level data that underpins sales compensation outcomes. You will work across sales, finance, and technology partners to ensure data is accurate, auditable, and ready for payout cycles. The role plays a key part in improving automation, reducing manual effort, and strengthening stakeholder confidence in compensation data. Responsibilities Ingest and consolidate large datasets from Sales Operations, Finance, and CRM systems Map transactions and performance metrics to sales participants Own data quality controls, reconciliation processes, and audit trails Ensure accurate attribution of revenue, quotas, credits, overlays, and splits Prepare validated datasets to support compensation payout cycles Investigate and resolve data discrepancies and support audits Build reporting to track data accuracy, readiness, trends, and risks Review end to end processes to identify inefficiencies and implement automation and standardisation Requirements Strong experience working with large, complex datasets Advanced Excel skills for analysis, reconciliation, and validation Experience in analytics, sales compensation, or related data operations Ability to perform root cause analysis and solve data quality issues Clear communication skills to work with technical and non technical stakeholders Experience preparing data for financial or compensation processes Knowledge of SQL or Python Familiarity with compensation platforms, CRM systems, and data visualisation tools Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
26/07/2026
Full time
Data AnalystApplylocations: London Walltime type: Full timeposted on: Posted Todayjob requisition id: R113956 Are you motivated by turning complex data into trusted, decision ready insights that directly impact how people are rewarded for their work? Do you enjoy improving data processes and automation to make systems more accurate, scalable, and reliable? About our Team Our team supports the accuracy and integrity of sales and compensation data across the organisation. We work closely with Sales Operations, Finance, and technology partners to ensure data is reliable, well controlled, and ready for critical reporting and payout cycles. The team focuses on continuous improvement, strengthening data quality, increasing automation, and reducing risk through clear processes, collaboration, and shared accountability. About the Role This role focuses on building, validating, and maintaining high quality participant level data that underpins sales compensation outcomes. You will work across sales, finance, and technology partners to ensure data is accurate, auditable, and ready for payout cycles. The role plays a key part in improving automation, reducing manual effort, and strengthening stakeholder confidence in compensation data. Responsibilities Ingest and consolidate large datasets from Sales Operations, Finance, and CRM systems Map transactions and performance metrics to sales participants Own data quality controls, reconciliation processes, and audit trails Ensure accurate attribution of revenue, quotas, credits, overlays, and splits Prepare validated datasets to support compensation payout cycles Investigate and resolve data discrepancies and support audits Build reporting to track data accuracy, readiness, trends, and risks Review end to end processes to identify inefficiencies and implement automation and standardisation Requirements Strong experience working with large, complex datasets Advanced Excel skills for analysis, reconciliation, and validation Experience in analytics, sales compensation, or related data operations Ability to perform root cause analysis and solve data quality issues Clear communication skills to work with technical and non technical stakeholders Experience preparing data for financial or compensation processes Knowledge of SQL or Python Familiarity with compensation platforms, CRM systems, and data visualisation tools Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
About our Team Are you motivated by turning complex data into trusted, decision ready insights that directly impact how people are rewarded for their work? Do you enjoy improving data processes and automation to make systems more accurate, scalable, and reliable? Our team supports the accuracy and integrity of sales and compensation data across the organisation. We work closely with Sales Operations, Finance, and technology partners to ensure data is reliable, well controlled, and ready for critical reporting and payout cycles. The team focuses on continuous improvement, strengthening data quality, increasing automation, and reducing risk through clear processes, collaboration, and shared accountability. About the Role This role focuses on building, validating, and maintaining high quality participant level data that underpins sales compensation outcomes. You will work across sales, finance, and technology partners to ensure data is accurate, auditable, and ready for payout cycles. The role plays a key part in improving automation, reducing manual effort, and strengthening stakeholder confidence in compensation data. Responsibilities Ingest and consolidate large datasets from Sales Operations, Finance, and CRM systems Map transactions and performance metrics to sales participants Own data quality controls, reconciliation processes, and audit trails Ensure accurate attribution of revenue, quotas, credits, overlays, and splits Prepare validated datasets to support compensation payout cycles Investigate and resolve data discrepancies and support audits Build reporting to track data accuracy, readiness, trends, and risks Review end to end processes to identify inefficiencies and implement automation and standardisation Requirements Strong experience working with large, complex datasets Advanced Excel skills for analysis, reconciliation, and validation Experience in analytics, sales compensation, or related data operations Ability to perform root cause analysis and solve data quality issues Clear communication skills to work with technical and non technical stakeholders Experience preparing data for financial or compensation processes Knowledge of SQL or Python Familiarity with compensation platforms, CRM systems, and data visualisation tools Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
26/07/2026
Full time
About our Team Are you motivated by turning complex data into trusted, decision ready insights that directly impact how people are rewarded for their work? Do you enjoy improving data processes and automation to make systems more accurate, scalable, and reliable? Our team supports the accuracy and integrity of sales and compensation data across the organisation. We work closely with Sales Operations, Finance, and technology partners to ensure data is reliable, well controlled, and ready for critical reporting and payout cycles. The team focuses on continuous improvement, strengthening data quality, increasing automation, and reducing risk through clear processes, collaboration, and shared accountability. About the Role This role focuses on building, validating, and maintaining high quality participant level data that underpins sales compensation outcomes. You will work across sales, finance, and technology partners to ensure data is accurate, auditable, and ready for payout cycles. The role plays a key part in improving automation, reducing manual effort, and strengthening stakeholder confidence in compensation data. Responsibilities Ingest and consolidate large datasets from Sales Operations, Finance, and CRM systems Map transactions and performance metrics to sales participants Own data quality controls, reconciliation processes, and audit trails Ensure accurate attribution of revenue, quotas, credits, overlays, and splits Prepare validated datasets to support compensation payout cycles Investigate and resolve data discrepancies and support audits Build reporting to track data accuracy, readiness, trends, and risks Review end to end processes to identify inefficiencies and implement automation and standardisation Requirements Strong experience working with large, complex datasets Advanced Excel skills for analysis, reconciliation, and validation Experience in analytics, sales compensation, or related data operations Ability to perform root cause analysis and solve data quality issues Clear communication skills to work with technical and non technical stakeholders Experience preparing data for financial or compensation processes Knowledge of SQL or Python Familiarity with compensation platforms, CRM systems, and data visualisation tools Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Independent Media seeks a Data Analyst to translate data into revenue insights, partner performance narratives, and data-driven recommendations for sales, finance, and ad tech. You will collaborate with the Ad Operations and Data Engineering teams to ensure data accuracy and accessibility for analysis, supporting monetisation strategies. You will also contribute to AI-enabled decision-making, build scalable data pipelines, and develop self-serve analytics for commercial teams, advancing the
26/07/2026
Full time
Independent Media seeks a Data Analyst to translate data into revenue insights, partner performance narratives, and data-driven recommendations for sales, finance, and ad tech. You will collaborate with the Ad Operations and Data Engineering teams to ensure data accuracy and accessibility for analysis, supporting monetisation strategies. You will also contribute to AI-enabled decision-making, build scalable data pipelines, and develop self-serve analytics for commercial teams, advancing the
Data Analyst Reports to: Head of Commercial Data Intelligence About Independent Media Independent Media comprises The Independent, Standard Digital, Bulletin, BuzzFeed UK, HuffPost UK, Tasty UK, Seasoned, IndyBest and indy100. Harnessing market-leading innovation and excellence across its portfolio of pioneering brands, Independent Media has unrivalled scale, integrity and authority via its sites, apps, video, audio, experiential, newsletters and social media. While each Independent Media brand speaks in an authentic, unique voice to a loyal and distinct audience, they stand together in their commitment to positivity, inclusivity, and quality journalism and content. Independent Media's network reaches 650 million users each month, with 1.1 billion content views across its brands and platforms, including web, apps, social media, podcasts, email, YouTube, syndication partners and print. The role and the team The Advertising Operations function consists of three core pillars: Campaign Management - delivery and optimisation of direct-sold campaigns, trafficking, QA and client service support. Ad Tech Ops and Partnerships - yield management, SSP relationships, inventory strategy, deal management and auction optimisation. Ownership of the advertising technology stack including ad server, header bidding, identity and consent integrations, measurement solutions and platform performance. Revenue Intelligence - revenue analysis, yield reporting, forecasting support, performance diagnostics and data-led commercial insight to drive monetisation strategy and optimisation. As a Data Analyst, you will translate the modeled data into decisions, revenue forecasts, partner performance narratives, yield optimization recommendations that go to stakeholders (sales, finance, programmatic, ad tech). You will work closely with the Ad Operations and Data Engineering team to make sure data is accurate, accessible, and ready for analysis. Your work will help the company optimise revenue, run experiments, and lay the foundation for AI-driven automation. This is a unique opportunity to learn ad tech, revenue analytics, and AI-enabled decision-making while developing strong engineering skills, writing clean, production-ready code, building scalable data pipelines, and contributing to a high-impact team. Diversity, Equity and Inclusion We champion diversity in our teams and in our reporting. As a growing and global brand, we must have a workforce that's more representative of our readers, viewers, clients and partners, and a workplace that creates a sense of belonging for everyone We are committed to hiring and developing a diverse workforce regardless of background, and we support our people to thrive in their careers here. The Independent is an equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. About you You hold a degree in a business-related field (such as Economics, Business Analytics, or a STEM subject). You have a solid grasp of fundamentals like SQL and Python and are eager to master the modern data stack. You don't just flag problems, you look for solutions, take ownership of your tasks, and tackle complex challenges head on. You're naturally curious, you ask why, and you don't stop until you've got a real answer. You manage your time effectively and thrive in a fast moving, commercial environment. You communicate effectively by building well documented, intuitive data models that business users can explore autonomously. You're keen to use AI and modern tools in your day to day work, rather than defaulting to spreadsheets. You work well under pressure and can juggle shifting priorities. Key responsibilities and accountabilities Proactively develop and automate data-driven recommendations for revenue optimisation and partner strategy. Design, run, and analyse A/B tests to support yield and revenue optimisation decisions. Enable self serve analytics by building robust, reliable datasets for commercial teams instead of fielding individual report requests. Use AI tools to speed up analysis and get to insights faster. Implement automated testing, monitoring, and alerting within the data pipelines to catch discrepancies in revenue, yield, or partner data before they reach downstream dashboards. Learn and contribute to ad tech operations and revenue optimisation projects. Essential skills and experience Track record of taking ambiguous data problems from initial scoping to final delivery. Confident in SQL, with some Python. Familiar with modern BI tools. Good written and verbal communication, comfortable presenting to stakeholders. A strong interest in exploring AI, automation, and predictive analytics to drive business value. An interest or background in setting up and evaluating A/B tests. Our values - you will deliver across all our values Inclusive: We champion diversity in our teams and in our reporting. Working as a team, we put transparency and effective communication at the heart of everything we do. Innovative: From the very beginning, The Independent has been breaking the mould. We take risks and are always looking to try new ideas in pursuit of excellence. Independent: Nobody tells us what to think; we make up our own minds and aren't afraid to do things differently. Like our readers, we value honesty and integrity above outside influences.
26/07/2026
Full time
Data Analyst Reports to: Head of Commercial Data Intelligence About Independent Media Independent Media comprises The Independent, Standard Digital, Bulletin, BuzzFeed UK, HuffPost UK, Tasty UK, Seasoned, IndyBest and indy100. Harnessing market-leading innovation and excellence across its portfolio of pioneering brands, Independent Media has unrivalled scale, integrity and authority via its sites, apps, video, audio, experiential, newsletters and social media. While each Independent Media brand speaks in an authentic, unique voice to a loyal and distinct audience, they stand together in their commitment to positivity, inclusivity, and quality journalism and content. Independent Media's network reaches 650 million users each month, with 1.1 billion content views across its brands and platforms, including web, apps, social media, podcasts, email, YouTube, syndication partners and print. The role and the team The Advertising Operations function consists of three core pillars: Campaign Management - delivery and optimisation of direct-sold campaigns, trafficking, QA and client service support. Ad Tech Ops and Partnerships - yield management, SSP relationships, inventory strategy, deal management and auction optimisation. Ownership of the advertising technology stack including ad server, header bidding, identity and consent integrations, measurement solutions and platform performance. Revenue Intelligence - revenue analysis, yield reporting, forecasting support, performance diagnostics and data-led commercial insight to drive monetisation strategy and optimisation. As a Data Analyst, you will translate the modeled data into decisions, revenue forecasts, partner performance narratives, yield optimization recommendations that go to stakeholders (sales, finance, programmatic, ad tech). You will work closely with the Ad Operations and Data Engineering team to make sure data is accurate, accessible, and ready for analysis. Your work will help the company optimise revenue, run experiments, and lay the foundation for AI-driven automation. This is a unique opportunity to learn ad tech, revenue analytics, and AI-enabled decision-making while developing strong engineering skills, writing clean, production-ready code, building scalable data pipelines, and contributing to a high-impact team. Diversity, Equity and Inclusion We champion diversity in our teams and in our reporting. As a growing and global brand, we must have a workforce that's more representative of our readers, viewers, clients and partners, and a workplace that creates a sense of belonging for everyone We are committed to hiring and developing a diverse workforce regardless of background, and we support our people to thrive in their careers here. The Independent is an equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. About you You hold a degree in a business-related field (such as Economics, Business Analytics, or a STEM subject). You have a solid grasp of fundamentals like SQL and Python and are eager to master the modern data stack. You don't just flag problems, you look for solutions, take ownership of your tasks, and tackle complex challenges head on. You're naturally curious, you ask why, and you don't stop until you've got a real answer. You manage your time effectively and thrive in a fast moving, commercial environment. You communicate effectively by building well documented, intuitive data models that business users can explore autonomously. You're keen to use AI and modern tools in your day to day work, rather than defaulting to spreadsheets. You work well under pressure and can juggle shifting priorities. Key responsibilities and accountabilities Proactively develop and automate data-driven recommendations for revenue optimisation and partner strategy. Design, run, and analyse A/B tests to support yield and revenue optimisation decisions. Enable self serve analytics by building robust, reliable datasets for commercial teams instead of fielding individual report requests. Use AI tools to speed up analysis and get to insights faster. Implement automated testing, monitoring, and alerting within the data pipelines to catch discrepancies in revenue, yield, or partner data before they reach downstream dashboards. Learn and contribute to ad tech operations and revenue optimisation projects. Essential skills and experience Track record of taking ambiguous data problems from initial scoping to final delivery. Confident in SQL, with some Python. Familiar with modern BI tools. Good written and verbal communication, comfortable presenting to stakeholders. A strong interest in exploring AI, automation, and predictive analytics to drive business value. An interest or background in setting up and evaluating A/B tests. Our values - you will deliver across all our values Inclusive: We champion diversity in our teams and in our reporting. Working as a team, we put transparency and effective communication at the heart of everything we do. Innovative: From the very beginning, The Independent has been breaking the mould. We take risks and are always looking to try new ideas in pursuit of excellence. Independent: Nobody tells us what to think; we make up our own minds and aren't afraid to do things differently. Like our readers, we value honesty and integrity above outside influences.
Role: SOC Shift Lead & Lead Analyst - London Location: London (24/7 operation) Salary: Competitive salary and package dependent on experience Career Level: Associate Manager/ Consultant Please Note: Any offer of employment is subject to satisfactory BPSS and the candidate being granted a level of security clearance which typically requires 10 years continuous UK address history, usually including no periods of 30 consecutive days or more spent outside of the UK, and a declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement Role Description As a SOC Shift Lead, you will provide advanced investigation and analysis, acting as the escalation point for complex and high-severity incidents. You will conduct root cause analysis, guide and mentor L1 Analysts, and support incident containment, remediation, and recovery efforts. Accenture are partnering with scaled UK AI compute pioneers to lead the charge on next-generation infrastructure. for sovereign AI. To support this endeavour, we're building a high-performance compute operations team in London. Our work will be sensitive, secure, 24x7 and on the most up-to-date high density compute stacks available. Shift teams will be setup and operate 24x7 and successful candidates working on shift will be paid a shift premium for the non standard unsociable shift hours that will be part of that rota. Key Responsibilities Investigate escalated incidents to determine attack vectors, scope, and potential impact. Correlate events across multiple data sources to build a comprehensive incident narrative. Execute containment, eradication, and recovery activities in coordination with IT/OT stakeholders. Lead response for medium to high severity incidents and document detailed investigation reports. Conduct tuning of detection rules and thresholds in collaboration with the Security Content Engineer. Support continuous improvement by identifying gaps in detection coverage and playbooks. Mentor and provide technical guidance to L1 Analysts. Participate in periodic SOC exercises and simulated incident response drills. Be part of 24/7 SOC Team, need to work in shifts. As a shift lead you will be responsible for handling escalations of the Technology Operations Centre in that particular shift. You Would be accountable in absence of a SOC manager or NOC lead. Essential skills Education: Bachelor's degree in Cybersecurity, Computer Science, or related field. Experience: 7-10 years in SOC, Incident Response, or Threat Analysis roles (for Lead role we'll consider 5 - 7years) Strong analytical mindset, in-depth knowledge of SIEM/EDR tools, malware behaviour, and incident handling methodologies. Desirable skills Certifications (preferred): GCIA, GCIH, CompTIA CySA+, Microsoft SC-200, or Splunk Certified Power User. Who we are? Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Accenture reserves the right to close the role prior to this date should a suitable applicant be found. About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you'll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that's why we offer support any way we can-when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture
26/07/2026
Full time
Role: SOC Shift Lead & Lead Analyst - London Location: London (24/7 operation) Salary: Competitive salary and package dependent on experience Career Level: Associate Manager/ Consultant Please Note: Any offer of employment is subject to satisfactory BPSS and the candidate being granted a level of security clearance which typically requires 10 years continuous UK address history, usually including no periods of 30 consecutive days or more spent outside of the UK, and a declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement Role Description As a SOC Shift Lead, you will provide advanced investigation and analysis, acting as the escalation point for complex and high-severity incidents. You will conduct root cause analysis, guide and mentor L1 Analysts, and support incident containment, remediation, and recovery efforts. Accenture are partnering with scaled UK AI compute pioneers to lead the charge on next-generation infrastructure. for sovereign AI. To support this endeavour, we're building a high-performance compute operations team in London. Our work will be sensitive, secure, 24x7 and on the most up-to-date high density compute stacks available. Shift teams will be setup and operate 24x7 and successful candidates working on shift will be paid a shift premium for the non standard unsociable shift hours that will be part of that rota. Key Responsibilities Investigate escalated incidents to determine attack vectors, scope, and potential impact. Correlate events across multiple data sources to build a comprehensive incident narrative. Execute containment, eradication, and recovery activities in coordination with IT/OT stakeholders. Lead response for medium to high severity incidents and document detailed investigation reports. Conduct tuning of detection rules and thresholds in collaboration with the Security Content Engineer. Support continuous improvement by identifying gaps in detection coverage and playbooks. Mentor and provide technical guidance to L1 Analysts. Participate in periodic SOC exercises and simulated incident response drills. Be part of 24/7 SOC Team, need to work in shifts. As a shift lead you will be responsible for handling escalations of the Technology Operations Centre in that particular shift. You Would be accountable in absence of a SOC manager or NOC lead. Essential skills Education: Bachelor's degree in Cybersecurity, Computer Science, or related field. Experience: 7-10 years in SOC, Incident Response, or Threat Analysis roles (for Lead role we'll consider 5 - 7years) Strong analytical mindset, in-depth knowledge of SIEM/EDR tools, malware behaviour, and incident handling methodologies. Desirable skills Certifications (preferred): GCIA, GCIH, CompTIA CySA+, Microsoft SC-200, or Splunk Certified Power User. Who we are? Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Accenture reserves the right to close the role prior to this date should a suitable applicant be found. About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you'll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that's why we offer support any way we can-when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture
OneAdvanced in Birmingham is seeking an experienced NetSuite Product Owner to own end-to-end NetSuite platform delivery. You will lead the platform roadmap, prioritise the backlog, and work with Finance and the business to ensure reliable service and measurable value. You will manage a team of administrators and analysts, govern changes and releases, and own ZoneBilling billing operations, driving improvements in subscriptions, usage and revenue processes while engaging senior stakeholders.
26/07/2026
Full time
OneAdvanced in Birmingham is seeking an experienced NetSuite Product Owner to own end-to-end NetSuite platform delivery. You will lead the platform roadmap, prioritise the backlog, and work with Finance and the business to ensure reliable service and measurable value. You will manage a team of administrators and analysts, govern changes and releases, and own ZoneBilling billing operations, driving improvements in subscriptions, usage and revenue processes while engaging senior stakeholders.
About Us We're building the world's leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services. Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features. We're growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation. Here's a little more: Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission Truly global team - 250+ people, 50+ nationalities, 50+ languages Guided by our values - ownership, impact, humility, and heart - in deed, not just word The Role We are looking for a Senior Engineer to join our growing engineering team, and build out our backend third party integration systems as we scale. For us, this isn't just about technical performance, but also supporting the internal human processes that will always power much of our product. You will work closely with Product, Operations, Customer Support, Growth and other functions to design and build out a reliable, performant, and secure platform for handling remittances across countries. As an early member of the team, we hope you will also have a lot of impact on our team culture, processes and norms. Taptap Send is a cross-platform mobile app developed with React Native and TypeScript, which talks to a backend service written in Kotlin and backed by a PostgreSQL database, all of which runs on AWS and is managed via Terraform and Ansible. This is a backend-focused role, but you will have plenty of opportunities to work across the stack to bring Taptap Send's industry-leading product to new countries We're an encouraging environment that values both teamwork and autonomy, and have many exciting upcoming challenges, including: scaling up to handle increased volume and complexity, helping our analysts derive business and product insights to drive growth and retention, building internal tools for our customer support and acquisition efforts, and much more! Your Responsibilities: Build out unified interface encapsulating dozens of third party payment integrations Work on one of the pillar revenue centers of the organization Take ownership of backend system architecture and implementation Build performant and resilient data flows; keeping security in mind during every step Work closely with product team to regularly ship working features Work in an iterative fashion Evaluate and deliver timeline estimates Requirements: 7+ years of professional experience building backend systems Proficiency with Kotlin or Java / JVM Proficiency with PostgreSQL Experience with AWS: S3, SQS, SNS, Lambda, etc. Experience implementing and managing elaborate integrations with third-party APIs Experience working on systems that have real-world performance and reliability constraints Experience developing software in a collaborative, multi functional, and fast paced environment Strong communication and ability to manage conflicting priorities, setting expectations with stakeholders and be a driving force Ideally: Experience working with Infrastructure as Code technologies, like Terraform and Ansible Experience with SRE or similar infrastructure work Experience with Data Engineering concepts and workflows High personal code/development standards (code review, unit testing, documentation, etc.) Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
26/07/2026
Full time
About Us We're building the world's leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services. Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features. We're growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation. Here's a little more: Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission Truly global team - 250+ people, 50+ nationalities, 50+ languages Guided by our values - ownership, impact, humility, and heart - in deed, not just word The Role We are looking for a Senior Engineer to join our growing engineering team, and build out our backend third party integration systems as we scale. For us, this isn't just about technical performance, but also supporting the internal human processes that will always power much of our product. You will work closely with Product, Operations, Customer Support, Growth and other functions to design and build out a reliable, performant, and secure platform for handling remittances across countries. As an early member of the team, we hope you will also have a lot of impact on our team culture, processes and norms. Taptap Send is a cross-platform mobile app developed with React Native and TypeScript, which talks to a backend service written in Kotlin and backed by a PostgreSQL database, all of which runs on AWS and is managed via Terraform and Ansible. This is a backend-focused role, but you will have plenty of opportunities to work across the stack to bring Taptap Send's industry-leading product to new countries We're an encouraging environment that values both teamwork and autonomy, and have many exciting upcoming challenges, including: scaling up to handle increased volume and complexity, helping our analysts derive business and product insights to drive growth and retention, building internal tools for our customer support and acquisition efforts, and much more! Your Responsibilities: Build out unified interface encapsulating dozens of third party payment integrations Work on one of the pillar revenue centers of the organization Take ownership of backend system architecture and implementation Build performant and resilient data flows; keeping security in mind during every step Work closely with product team to regularly ship working features Work in an iterative fashion Evaluate and deliver timeline estimates Requirements: 7+ years of professional experience building backend systems Proficiency with Kotlin or Java / JVM Proficiency with PostgreSQL Experience with AWS: S3, SQS, SNS, Lambda, etc. Experience implementing and managing elaborate integrations with third-party APIs Experience working on systems that have real-world performance and reliability constraints Experience developing software in a collaborative, multi functional, and fast paced environment Strong communication and ability to manage conflicting priorities, setting expectations with stakeholders and be a driving force Ideally: Experience working with Infrastructure as Code technologies, like Terraform and Ansible Experience with SRE or similar infrastructure work Experience with Data Engineering concepts and workflows High personal code/development standards (code review, unit testing, documentation, etc.) Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
VP, AI & Data PlatformsApplylocations: London Vincent Square - IVPtime type: Full timeposted on: Posted 8 Days Agojob requisition id: R08291 Your role What you'll be doing VP AI & Data Platforms What We Need Corpay is currently looking to hire a VP AI & Data Platforms within our IVP Commercial team. This position falls under our International Vehicle Payments (IVP) line of business and is located in London, Victoria.You will lead our internal AI, data science and data engineering capabilities across our Europe & Rest of World fleet business unit. This is a senior leadership role focused on turning AI and data into tangible business outcomes - driving growth, improving customer retention, optimising operations and enabling smarter decision-making across the organisation.In this pivotal role you will sit at the intersection of business and technology, working closely with commercial, operational and functional leaders to identify opportunities, deliver impactful solutions and scale AI adoption across the companyYou will report directly to our Chief Commercial Officer, IVP and regularly collaborate with the wider Strategy team, IVP business leaders and supporting teams across Europe and the UK. How We Work As a VP AI & Data Platforms , you will be expected to work in an office environment. Corpay will set you up for success by providing: Assigned workspace in Vincent Square, London (Victoria) Company-issued equipment Formal, hands-on training. Support for you to complete professional certifications. Collaborative and supportive leadership Role Responsibilities This is a unique opportunity to shape and scale AI within a global, high-growth business, working directly with senior leadership to embed AI into how the organisation operates day-to-day. You'll have the platform to build, lead and deliver meaningful change - turning data and AI into a core driver of business performance.What you will be delivering; Lead AI & Data Strategy Define and execute a clear AI and data strategy aligned to business priorities, with a focus on revenue growth, customer retention, operational efficiency and productivity. Identify, prioritise and build a portfolio of high-impact AI and data initiatives. Deliver Business Impact Own the end-to-end lifecycle of AI initiatives - from ideation and business case through to delivery, adoption and measurable results. Ensure solutions are embedded into business processes and drive real, sustained impact. Build & Scale Data Platforms Oversee data science, machine learning and data engineering teams to build scalable, reliable and high-quality data and AI platforms. Drive best practices in data architecture, model development, deployment and lifecycle management. Partner Across the Business Work closely with Sales, Operations, Finance, Credit, Marketing and Technology teams to translate business needs into data and AI solutions. Act as a trusted advisor to senior stakeholders, bridging the gap between technical teams and commercial leaders. Drive AI Adoption & Capability Champion the use of AI across the organisation. Promote practical, day-to-day use of AI tools and solutions, and help teams unlock productivity and better decision-making. Support training, upskilling and knowledge sharing to build a data-driven culture. Lead & Inspire a High-Performing Team Lead a multidisciplinary team of data scientists, ML engineers, data engineers and analysts. Build a strong, collaborative and innovative team culture focused on delivery and impact. What We're Looking For Experience & Expertise Proven experience leading AI, data science, machine learning or data platform teams Track record of delivering data and AI initiatives with clear business impact Strong understanding of data platforms, analytics, and ML/AI technologies Experience operating in complex, matrixed organisations Business & Leadership Skills Strong commercial acumen and ability to link AI initiatives to business value Excellent stakeholder management and influencing skills at senior levels Ability to operate strategically while staying close to execution Experience leading cross-functional initiatives end-to-end Mindset Pragmatic and delivery-focused, with a bias for action Curious, innovative and comfortable challenging the status quo Strong communicator, able to translate complex topics into clear business language Passion for building and developing high-performing teams Benefits & Perks Competitive salary (depending on experience) + bonus 25 days annual leave plus public holidays. Plus a holiday buy back scheme Pension scheme Health and wellness programs Significant career progression opportunities, with potential to take on a wider role in the future Opportunity to join a leading brand in a high growth global business Fun culture with company-wide contests and prizes Our Company & Purpose Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations; Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions.Embracing diversity enables our people to "make the difference" as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting or following Corpay on LinkedIn. Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency Why Join Corpay? Impact: Play a pivotal role in a function, bringing your expertise Global Reach: Be part of a company with a presence in over 80 countries and a team of more than 10,000 employees worldwide. Culture: Join a passionate, collaborative, and inclusive team that values your contributions. Rewards: Competitive compensation package, including equity, health benefits, and more. Growth: Opportunities for professional development and career advancement in a fast-growing company.CORPAY Enjoys Global Recognition Including: Forbes Global Growth Champion: CORPAY (FLEETCOR) is one of the 250 fastest-growing companies in the world as determined by Forbes and Statista. Forbes World's Most Innovative Companies: CORPAY (FLEETCOR) has made this prestigious list of leading innovative companies 4 years in a row! Fortune 1000 Company: CORPAY (FLEETCOR) was one of the largest movers in the new rankings of the largest companies in America, ranking . S&P 500: In 2018, CORPAY (FLEETCOR) joined the S&P stock index comprised of the 500 leading US stocks. About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
26/07/2026
Full time
VP, AI & Data PlatformsApplylocations: London Vincent Square - IVPtime type: Full timeposted on: Posted 8 Days Agojob requisition id: R08291 Your role What you'll be doing VP AI & Data Platforms What We Need Corpay is currently looking to hire a VP AI & Data Platforms within our IVP Commercial team. This position falls under our International Vehicle Payments (IVP) line of business and is located in London, Victoria.You will lead our internal AI, data science and data engineering capabilities across our Europe & Rest of World fleet business unit. This is a senior leadership role focused on turning AI and data into tangible business outcomes - driving growth, improving customer retention, optimising operations and enabling smarter decision-making across the organisation.In this pivotal role you will sit at the intersection of business and technology, working closely with commercial, operational and functional leaders to identify opportunities, deliver impactful solutions and scale AI adoption across the companyYou will report directly to our Chief Commercial Officer, IVP and regularly collaborate with the wider Strategy team, IVP business leaders and supporting teams across Europe and the UK. How We Work As a VP AI & Data Platforms , you will be expected to work in an office environment. Corpay will set you up for success by providing: Assigned workspace in Vincent Square, London (Victoria) Company-issued equipment Formal, hands-on training. Support for you to complete professional certifications. Collaborative and supportive leadership Role Responsibilities This is a unique opportunity to shape and scale AI within a global, high-growth business, working directly with senior leadership to embed AI into how the organisation operates day-to-day. You'll have the platform to build, lead and deliver meaningful change - turning data and AI into a core driver of business performance.What you will be delivering; Lead AI & Data Strategy Define and execute a clear AI and data strategy aligned to business priorities, with a focus on revenue growth, customer retention, operational efficiency and productivity. Identify, prioritise and build a portfolio of high-impact AI and data initiatives. Deliver Business Impact Own the end-to-end lifecycle of AI initiatives - from ideation and business case through to delivery, adoption and measurable results. Ensure solutions are embedded into business processes and drive real, sustained impact. Build & Scale Data Platforms Oversee data science, machine learning and data engineering teams to build scalable, reliable and high-quality data and AI platforms. Drive best practices in data architecture, model development, deployment and lifecycle management. Partner Across the Business Work closely with Sales, Operations, Finance, Credit, Marketing and Technology teams to translate business needs into data and AI solutions. Act as a trusted advisor to senior stakeholders, bridging the gap between technical teams and commercial leaders. Drive AI Adoption & Capability Champion the use of AI across the organisation. Promote practical, day-to-day use of AI tools and solutions, and help teams unlock productivity and better decision-making. Support training, upskilling and knowledge sharing to build a data-driven culture. Lead & Inspire a High-Performing Team Lead a multidisciplinary team of data scientists, ML engineers, data engineers and analysts. Build a strong, collaborative and innovative team culture focused on delivery and impact. What We're Looking For Experience & Expertise Proven experience leading AI, data science, machine learning or data platform teams Track record of delivering data and AI initiatives with clear business impact Strong understanding of data platforms, analytics, and ML/AI technologies Experience operating in complex, matrixed organisations Business & Leadership Skills Strong commercial acumen and ability to link AI initiatives to business value Excellent stakeholder management and influencing skills at senior levels Ability to operate strategically while staying close to execution Experience leading cross-functional initiatives end-to-end Mindset Pragmatic and delivery-focused, with a bias for action Curious, innovative and comfortable challenging the status quo Strong communicator, able to translate complex topics into clear business language Passion for building and developing high-performing teams Benefits & Perks Competitive salary (depending on experience) + bonus 25 days annual leave plus public holidays. Plus a holiday buy back scheme Pension scheme Health and wellness programs Significant career progression opportunities, with potential to take on a wider role in the future Opportunity to join a leading brand in a high growth global business Fun culture with company-wide contests and prizes Our Company & Purpose Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations; Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions.Embracing diversity enables our people to "make the difference" as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting or following Corpay on LinkedIn. Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency Why Join Corpay? Impact: Play a pivotal role in a function, bringing your expertise Global Reach: Be part of a company with a presence in over 80 countries and a team of more than 10,000 employees worldwide. Culture: Join a passionate, collaborative, and inclusive team that values your contributions. Rewards: Competitive compensation package, including equity, health benefits, and more. Growth: Opportunities for professional development and career advancement in a fast-growing company.CORPAY Enjoys Global Recognition Including: Forbes Global Growth Champion: CORPAY (FLEETCOR) is one of the 250 fastest-growing companies in the world as determined by Forbes and Statista. Forbes World's Most Innovative Companies: CORPAY (FLEETCOR) has made this prestigious list of leading innovative companies 4 years in a row! Fortune 1000 Company: CORPAY (FLEETCOR) was one of the largest movers in the new rankings of the largest companies in America, ranking . S&P 500: In 2018, CORPAY (FLEETCOR) joined the S&P stock index comprised of the 500 leading US stocks. About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
The Difference you will make As a Commercial Data Analyst (12 month FTC) you will play a key role in strengthening the capability of the Commercial Data team. You will take ownership of technical projects in areas such as data collection, automation, and applied data science, while continuing to support commercial data requests and drive efficiency through process optimisation. Your work will directly support Bauer's commercial strategy across digital audio, digital display, and video platforms, enabling us to manage a growing volume of reporting requirements and deliver actionable insights to internal stakeholders. Your role Lead and contribute to technical projects in data collection, automation and applied data science. Maintain, monitor, and optimise audience targeting. Build and maintain data visualisation dashboards and regular reporting in Power BI or Tableau. Use SQL and Python to automate data processes and streamline reporting. Support commercial data requests from internal teams, providing training and relevant insights. Proactively identify and communicate insights from Bauer's data. Create and maintain resources to support sales and revenue operations teams. Support other team members with projects and requests related to our commercial data offering. The Skills you will bring Experience working with, analysing, and identifying trends in data. Experience using SQL for data extraction and manipulation. Experience with data visualisation software (Power BI, Tableau) and Working knowledge of Python for data automation. Ability to translate data into actionable insights that add commercial value. Working Pattern/Location This is fulltime role, Monday - Friday, 9am - 5.30pm with flexible working hours, on a 12 month fixed term contract. We also offer a hybrid way of working that supports a balance of working from home and our office in London (5 minutes' walk from Euston Station) About Bauer Media Group We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe's largest Publishers. From women's and celebrities' magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France - both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family owned in the 5th generation, Bauer Media focuses on the long term, with a consumer first mindset that guides us across our diverse portfolio. Our workforce of shares a common purpose: to deliver content and services that enrich people's everyday lives. What's in it for you You'll have 28 days holiday, bank holidays & 2 volunteer days to use. Your development matters, so access to our internal training provider - Bauer Academy, is a huge win. We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay. You'll have the opportunity for flexible working. And much more! Find the full details of our benefits here We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition, and need us to make any reasonable adjustments or do anything differently during any stage of the recruitment process, please let us know by emailing
26/07/2026
Full time
The Difference you will make As a Commercial Data Analyst (12 month FTC) you will play a key role in strengthening the capability of the Commercial Data team. You will take ownership of technical projects in areas such as data collection, automation, and applied data science, while continuing to support commercial data requests and drive efficiency through process optimisation. Your work will directly support Bauer's commercial strategy across digital audio, digital display, and video platforms, enabling us to manage a growing volume of reporting requirements and deliver actionable insights to internal stakeholders. Your role Lead and contribute to technical projects in data collection, automation and applied data science. Maintain, monitor, and optimise audience targeting. Build and maintain data visualisation dashboards and regular reporting in Power BI or Tableau. Use SQL and Python to automate data processes and streamline reporting. Support commercial data requests from internal teams, providing training and relevant insights. Proactively identify and communicate insights from Bauer's data. Create and maintain resources to support sales and revenue operations teams. Support other team members with projects and requests related to our commercial data offering. The Skills you will bring Experience working with, analysing, and identifying trends in data. Experience using SQL for data extraction and manipulation. Experience with data visualisation software (Power BI, Tableau) and Working knowledge of Python for data automation. Ability to translate data into actionable insights that add commercial value. Working Pattern/Location This is fulltime role, Monday - Friday, 9am - 5.30pm with flexible working hours, on a 12 month fixed term contract. We also offer a hybrid way of working that supports a balance of working from home and our office in London (5 minutes' walk from Euston Station) About Bauer Media Group We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe's largest Publishers. From women's and celebrities' magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France - both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family owned in the 5th generation, Bauer Media focuses on the long term, with a consumer first mindset that guides us across our diverse portfolio. Our workforce of shares a common purpose: to deliver content and services that enrich people's everyday lives. What's in it for you You'll have 28 days holiday, bank holidays & 2 volunteer days to use. Your development matters, so access to our internal training provider - Bauer Academy, is a huge win. We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay. You'll have the opportunity for flexible working. And much more! Find the full details of our benefits here We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition, and need us to make any reasonable adjustments or do anything differently during any stage of the recruitment process, please let us know by emailing
Total System Services Processing Europe Ltd
City, York
About the role Maintains knowledge of an assigned set of clients in terms of their business and their solutions/configuration. Provides business and technical support to assigned clients and their respective Business Account/Relationship Managers, including ensuring the client is serviced as per Service Level Agreement in all respects and acting as a single point of governance and technical escalation; resolves incidents, implements simple projects for clients, identifies revenue generating opportunities, documents requirements and proposes solutions that maximize Company's revenue while providing Business Technical Support until closure. What you will be doing Maintains knowledge of an assigned set of clients in terms of their business and their solutions / configurations for a particular domain or functional area. Provides business and technical support to assigned clients through issue resolution, consulting on system functionality, best in class recommendations, and ensuring adherence to our client's Service Level Agreements in all respects and to serve as a single point of governance and technical escalation. Identifies revenue generating opportunities, documents requirements, and proposes solutions that maximize FIS revenue while providing Business Technical Support until closure. Learns to establish a positive rapport with the client(s) to develop and maintain long term relationships, to understand the client's business, objectives and expectations, and to gain experience in acting as go to person on all aspects of services and support for assigned relationships. Assists in the evaluation process of the client's business requirements, effort estimation, and guiding the client to utilize standard solutions while maximizing revenue. Supports higher level analysts on sub components of major initiatives. Participates in converting the client's business requirements into detailed technical specifications and learns how to present them internally and externally while securing requirement sign off. Gains and maintains knowledge of how to identify critical business impact issues from the Service Desk. Assists with documents and maintenance to the clients' system environments by keeping records of client functionality, environment, and client specific documentation while providing summary level details to more senior levels for review and feedback. Participates in release management between Service Desk, Compliance and Project as well as client activities such as Payment Card Industry audits and internal projects, ensuring that code release does not negatively impact client operations. Takes part in execution of simple project/development work plans and learns to revise them as appropriate to meet changing needs and requirements. Occasional 24x7 first line Service Desk support as requested, and monitors adherence to Service Desk SLAs. What We Are Looking For in this Role? Minimum Qualifications Bachelor's Degree - in Information Technology or related field. Minimum 2 3 Years Relevant Experience - analysis, issue resolution, problem solving, detail oriented, and ability to troubleshoot errors with clients. Experience working with APIs and supporting real time communications. Ability to take technical information and make it business friendly. Required on call support for issues (on a rotating schedule). Working schedule could coincide with some US hours for support and training activities. Basic Programming and analysis of financial services software - a plus. Credit card knowledge and experience - a plus. Experience with using Postman or other API platform UI tools - a plus. Excellent communication skills. Preferred Qualifications Master's Degree - In Information Technology or related field. Typically 3 4 Years Relevant Experience - including experience in financial services software and solutions programming, installation, certification, issue resolution, business, requirements gathering, technical design, technical presentation, and writing and analyzing. Prior experience with ServiceNow and Jira applications supporting clients in an L2 support role for issue resolution. Prior experience with on call support and working high priority incidents in a fast paced environment and communicating to all levels of eldership across internal and external clients. IT Infrastructure Library (ITIL) and/or Project Management Professional (PMP) or equivalent certification - a plus. Desired Skills and Capabilities Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Job Complexity - Works on problems with moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments. Bankcard Business Knowledge - Extends knowledge of bankcard business requirements and process flows. Programming exposure - Prior experience evaluating both issues and projects looking at programming code and databases across mainframe and distributed platforms. For example, Cobol, mainframe tools, SQL Server, Java, C, C++, ANSI C or VB.NET, ASP.NET and Microsoft Visual Studio - a plus. Benefits Private Medical Insurance Life Assurance and Critical Illness Cover 26 days' annual leave (increasing with service) Cycle to Work scheme Retail discounts Privacy Statement - FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
26/07/2026
Full time
About the role Maintains knowledge of an assigned set of clients in terms of their business and their solutions/configuration. Provides business and technical support to assigned clients and their respective Business Account/Relationship Managers, including ensuring the client is serviced as per Service Level Agreement in all respects and acting as a single point of governance and technical escalation; resolves incidents, implements simple projects for clients, identifies revenue generating opportunities, documents requirements and proposes solutions that maximize Company's revenue while providing Business Technical Support until closure. What you will be doing Maintains knowledge of an assigned set of clients in terms of their business and their solutions / configurations for a particular domain or functional area. Provides business and technical support to assigned clients through issue resolution, consulting on system functionality, best in class recommendations, and ensuring adherence to our client's Service Level Agreements in all respects and to serve as a single point of governance and technical escalation. Identifies revenue generating opportunities, documents requirements, and proposes solutions that maximize FIS revenue while providing Business Technical Support until closure. Learns to establish a positive rapport with the client(s) to develop and maintain long term relationships, to understand the client's business, objectives and expectations, and to gain experience in acting as go to person on all aspects of services and support for assigned relationships. Assists in the evaluation process of the client's business requirements, effort estimation, and guiding the client to utilize standard solutions while maximizing revenue. Supports higher level analysts on sub components of major initiatives. Participates in converting the client's business requirements into detailed technical specifications and learns how to present them internally and externally while securing requirement sign off. Gains and maintains knowledge of how to identify critical business impact issues from the Service Desk. Assists with documents and maintenance to the clients' system environments by keeping records of client functionality, environment, and client specific documentation while providing summary level details to more senior levels for review and feedback. Participates in release management between Service Desk, Compliance and Project as well as client activities such as Payment Card Industry audits and internal projects, ensuring that code release does not negatively impact client operations. Takes part in execution of simple project/development work plans and learns to revise them as appropriate to meet changing needs and requirements. Occasional 24x7 first line Service Desk support as requested, and monitors adherence to Service Desk SLAs. What We Are Looking For in this Role? Minimum Qualifications Bachelor's Degree - in Information Technology or related field. Minimum 2 3 Years Relevant Experience - analysis, issue resolution, problem solving, detail oriented, and ability to troubleshoot errors with clients. Experience working with APIs and supporting real time communications. Ability to take technical information and make it business friendly. Required on call support for issues (on a rotating schedule). Working schedule could coincide with some US hours for support and training activities. Basic Programming and analysis of financial services software - a plus. Credit card knowledge and experience - a plus. Experience with using Postman or other API platform UI tools - a plus. Excellent communication skills. Preferred Qualifications Master's Degree - In Information Technology or related field. Typically 3 4 Years Relevant Experience - including experience in financial services software and solutions programming, installation, certification, issue resolution, business, requirements gathering, technical design, technical presentation, and writing and analyzing. Prior experience with ServiceNow and Jira applications supporting clients in an L2 support role for issue resolution. Prior experience with on call support and working high priority incidents in a fast paced environment and communicating to all levels of eldership across internal and external clients. IT Infrastructure Library (ITIL) and/or Project Management Professional (PMP) or equivalent certification - a plus. Desired Skills and Capabilities Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Job Complexity - Works on problems with moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments. Bankcard Business Knowledge - Extends knowledge of bankcard business requirements and process flows. Programming exposure - Prior experience evaluating both issues and projects looking at programming code and databases across mainframe and distributed platforms. For example, Cobol, mainframe tools, SQL Server, Java, C, C++, ANSI C or VB.NET, ASP.NET and Microsoft Visual Studio - a plus. Benefits Private Medical Insurance Life Assurance and Critical Illness Cover 26 days' annual leave (increasing with service) Cycle to Work scheme Retail discounts Privacy Statement - FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Are you passionate about building trusted customer data foundations that power meaningful marketing decisions? Would you like to shape scalable data pipelines and models that improve customer journeys, analytics, and business outcomes? LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. This role acts as the technical backbone for the Marketing Hub-partnering closely with analytics, MarTech, and digital teams to deliver the pipelines, data models, and governance frameworks that support personalisation, measurement, experimentation, and strategic decision making. The Data Engineer ensures data is not only accurate and compliant but designed for high performance and long term growth. The Data Engineer plays a foundational role in enabling modern, insight driven marketing by building and maintaining the data infrastructure that powers the organisation's customer intelligence ecosystem. Working across the Customer Data Platform, journey orchestration capability, and advanced analytics and dashboarding environment, the role ensures that marketing has access to trusted, well structured, and scalable data. Responsibilities Data Architecture & Pipeline Engineering: Build and maintain reliable pipelines integrating customer, campaign, and operational data into the CDP, ensuring accuracy and readiness for analysis. Marketing Data Model Design: Develop scalable models supporting segmentation, lifecycle analytics, attribution, and KPI frameworks. CDP Enablement & Identity Management: Partner with MarTech and Analytics to improve identity resolution, consent logic, and data quality within the CDP. Journey Orchestration Data Readiness: Enable event streams, triggers, and monitoring to support accurate, timely customer journeys. Analytics & Dashboarding Enablement: Provide structured datasets and semantic layers for reporting and dashboards, aligned with KPI frameworks. Data Governance & Quality Assurance: Maintain data quality, lineage, and compliance with GDPR and PII standards. Collaboration & Strategic Influence: Work closely with the Senior Marketing Analyst to align on priorities, translating technical concepts into business insights. Operational Excellence & Standards: Ensure scalable, stable data operations using best practices in automation, observability, and continuous improvement. Requirements Advanced SQL, ETL/ELT frameworks, and cloud data platforms such as Azure, AWS, or GCP. Data modelling and pipeline orchestration using tools such as Airflow, Data Factory, dbt, or similar. Integrate CDP data sources across digital, CRM, transactional, and behavioural data; support identity resolution, consent handling, audience activation, journey events, trigger logic, and behavioural signals. Build data marts and semantic layers for dashboarding and BI tools such as Power BI or Tableau; structure datasets optimised for KPI frameworks, attribution, funnel, and lifecycle analytics. Apply data quality frameworks, lineage, cataloguing, and GDPR/PII compliance practices. Design secure data pipelines with monitoring, alerting, and SLA/SLO management. Translate business and marketing needs into clear technical specifications, communicating technical topics clearly to non technical stakeholders. Partner with analytics, marketing ops, and MarTech teams to own scalable, reliable, trusted customer data solutions. We offer country-specific benefits that support your well being and happiness. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. For more information, visit and .
26/07/2026
Full time
Are you passionate about building trusted customer data foundations that power meaningful marketing decisions? Would you like to shape scalable data pipelines and models that improve customer journeys, analytics, and business outcomes? LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. This role acts as the technical backbone for the Marketing Hub-partnering closely with analytics, MarTech, and digital teams to deliver the pipelines, data models, and governance frameworks that support personalisation, measurement, experimentation, and strategic decision making. The Data Engineer ensures data is not only accurate and compliant but designed for high performance and long term growth. The Data Engineer plays a foundational role in enabling modern, insight driven marketing by building and maintaining the data infrastructure that powers the organisation's customer intelligence ecosystem. Working across the Customer Data Platform, journey orchestration capability, and advanced analytics and dashboarding environment, the role ensures that marketing has access to trusted, well structured, and scalable data. Responsibilities Data Architecture & Pipeline Engineering: Build and maintain reliable pipelines integrating customer, campaign, and operational data into the CDP, ensuring accuracy and readiness for analysis. Marketing Data Model Design: Develop scalable models supporting segmentation, lifecycle analytics, attribution, and KPI frameworks. CDP Enablement & Identity Management: Partner with MarTech and Analytics to improve identity resolution, consent logic, and data quality within the CDP. Journey Orchestration Data Readiness: Enable event streams, triggers, and monitoring to support accurate, timely customer journeys. Analytics & Dashboarding Enablement: Provide structured datasets and semantic layers for reporting and dashboards, aligned with KPI frameworks. Data Governance & Quality Assurance: Maintain data quality, lineage, and compliance with GDPR and PII standards. Collaboration & Strategic Influence: Work closely with the Senior Marketing Analyst to align on priorities, translating technical concepts into business insights. Operational Excellence & Standards: Ensure scalable, stable data operations using best practices in automation, observability, and continuous improvement. Requirements Advanced SQL, ETL/ELT frameworks, and cloud data platforms such as Azure, AWS, or GCP. Data modelling and pipeline orchestration using tools such as Airflow, Data Factory, dbt, or similar. Integrate CDP data sources across digital, CRM, transactional, and behavioural data; support identity resolution, consent handling, audience activation, journey events, trigger logic, and behavioural signals. Build data marts and semantic layers for dashboarding and BI tools such as Power BI or Tableau; structure datasets optimised for KPI frameworks, attribution, funnel, and lifecycle analytics. Apply data quality frameworks, lineage, cataloguing, and GDPR/PII compliance practices. Design secure data pipelines with monitoring, alerting, and SLA/SLO management. Translate business and marketing needs into clear technical specifications, communicating technical topics clearly to non technical stakeholders. Partner with analytics, marketing ops, and MarTech teams to own scalable, reliable, trusted customer data solutions. We offer country-specific benefits that support your well being and happiness. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. For more information, visit and .
About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight management programs combining GLP 1 medication with personalised nutrition, movement support, and clinician led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: 130% YoY revenue growth and a 90% reduction in cash burn - culminating in our $1.15bn acquisition by Hims & Hers in 2026, giving us the platform to take long term care global Supported over 350k patients living with obesity across our 5 markets Received selective NICE endorsement to provide services to the NHS Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. About the role We're looking for a Senior Commercial Strategy Analyst to join our Commercial FP&A team. This isn't a traditional "back office" finance role. You will sit at the intersection of commercial strategy and technical data execution. You'll be responsible for translating complex unit economics into growth levers, leveraging modern tooling and AI to automate the mundane and focus on the "why." What You'll Do Commercial Performance Engine: Partner with brand leads to interrogate daily performance. You won't just report on CAC; you'll analyze the marginal return on spend across multi channel funnels. Advanced Financial Architecture: Maintain and scale complex, driver based financial models. You'll be expected to bridge the gap between high level P&L targets and granular operational data. AI Driven Efficiency: Integrate AI and automation (e.g. LLM assisted data cleaning, Python scripts, or advanced ChatGPT workflows) to accelerate reporting cycles and predictive forecasting. Unit Economics Deep Dives: Deconstruct LTV/CAC ratios, payback periods, and cohort retention profiles to advise on capital allocation across different geographies. Data Synthesis: Work closely with the Data team to ensure our "Source of Truth" is robust, moving beyond static sheets into dynamic, real time dashboards. Scenario & Sensitivity Analysis: Build "stress test" models to evaluate the impact of supply chain shifts, pricing elasticity, and new market entry variables. Operational Partnering: Act as a financial co pilot for the Marketing and Operations teams, translating their roadmaps into headcount plans and Opex budgets. What You'll Bring 3 6 years of experience in a high intensity analytical environment. Backgrounds in Investment Banking, high growth companies or similar are highly valued. Strong FP&A and commercial finance foundation with experience supporting business performance through financial modeling, forecasting, and strategic analysis. Experience within D2C, B2C, consumer, subscription, or high growth commercial environments is strongly preferred. Strong understanding of commercial and customer metrics including: CAC (Customer Acquisition Cost) LTV (Lifetime Value) Retention and cohort analysis Revenue performance and unit economics The "Full Stack" Analyst: You possess a rare combination of commercial intuition and technical rigor. You can discuss brand strategy with a GM and SQL joins with a Data Engineer in the same hour. Technical Mastery: Expert level Excel/Google Sheets is a baseline. Proficiency (or a strong desire to learn) SQL, Python, or data visualization tools (Looker/Tableau) is essential. AI Native: You are proactive in using AI tools to enhance your productivity, from automating spreadsheet workflows to synthesizing large data sets. Precision & Speed: You have the "IB style" attention to detail where every decimal point matters, but the startup speed to ship an 80/20 analysis when the business needs to move fast. Strong Communication: The ability to turn a sea of data into a 3 bullet point executive summary that drives action. Why join Eucalyptus? Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men's health and well being, fertility, and skincare. Here's what makes joining Euc unique: What's next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We're launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. Build something world changing - We're on the path to becoming the world's largest international digital healthcare company. It will be challenging, fast paced, and deeply rewarding. Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence based care across markets. Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support. Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale. What's ahead in the UK Invest in your growth - Annual development budget plus 3 days of professional development leave Work flexibly - Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration Support your well being - Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you Take time off - 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year Join a connected team - A vibrant office culture with regular socials, clubs, after school sport, and seasonal events At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team - all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.
26/07/2026
Full time
About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight management programs combining GLP 1 medication with personalised nutrition, movement support, and clinician led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: 130% YoY revenue growth and a 90% reduction in cash burn - culminating in our $1.15bn acquisition by Hims & Hers in 2026, giving us the platform to take long term care global Supported over 350k patients living with obesity across our 5 markets Received selective NICE endorsement to provide services to the NHS Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. About the role We're looking for a Senior Commercial Strategy Analyst to join our Commercial FP&A team. This isn't a traditional "back office" finance role. You will sit at the intersection of commercial strategy and technical data execution. You'll be responsible for translating complex unit economics into growth levers, leveraging modern tooling and AI to automate the mundane and focus on the "why." What You'll Do Commercial Performance Engine: Partner with brand leads to interrogate daily performance. You won't just report on CAC; you'll analyze the marginal return on spend across multi channel funnels. Advanced Financial Architecture: Maintain and scale complex, driver based financial models. You'll be expected to bridge the gap between high level P&L targets and granular operational data. AI Driven Efficiency: Integrate AI and automation (e.g. LLM assisted data cleaning, Python scripts, or advanced ChatGPT workflows) to accelerate reporting cycles and predictive forecasting. Unit Economics Deep Dives: Deconstruct LTV/CAC ratios, payback periods, and cohort retention profiles to advise on capital allocation across different geographies. Data Synthesis: Work closely with the Data team to ensure our "Source of Truth" is robust, moving beyond static sheets into dynamic, real time dashboards. Scenario & Sensitivity Analysis: Build "stress test" models to evaluate the impact of supply chain shifts, pricing elasticity, and new market entry variables. Operational Partnering: Act as a financial co pilot for the Marketing and Operations teams, translating their roadmaps into headcount plans and Opex budgets. What You'll Bring 3 6 years of experience in a high intensity analytical environment. Backgrounds in Investment Banking, high growth companies or similar are highly valued. Strong FP&A and commercial finance foundation with experience supporting business performance through financial modeling, forecasting, and strategic analysis. Experience within D2C, B2C, consumer, subscription, or high growth commercial environments is strongly preferred. Strong understanding of commercial and customer metrics including: CAC (Customer Acquisition Cost) LTV (Lifetime Value) Retention and cohort analysis Revenue performance and unit economics The "Full Stack" Analyst: You possess a rare combination of commercial intuition and technical rigor. You can discuss brand strategy with a GM and SQL joins with a Data Engineer in the same hour. Technical Mastery: Expert level Excel/Google Sheets is a baseline. Proficiency (or a strong desire to learn) SQL, Python, or data visualization tools (Looker/Tableau) is essential. AI Native: You are proactive in using AI tools to enhance your productivity, from automating spreadsheet workflows to synthesizing large data sets. Precision & Speed: You have the "IB style" attention to detail where every decimal point matters, but the startup speed to ship an 80/20 analysis when the business needs to move fast. Strong Communication: The ability to turn a sea of data into a 3 bullet point executive summary that drives action. Why join Eucalyptus? Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men's health and well being, fertility, and skincare. Here's what makes joining Euc unique: What's next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We're launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. Build something world changing - We're on the path to becoming the world's largest international digital healthcare company. It will be challenging, fast paced, and deeply rewarding. Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence based care across markets. Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support. Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale. What's ahead in the UK Invest in your growth - Annual development budget plus 3 days of professional development leave Work flexibly - Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration Support your well being - Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you Take time off - 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year Join a connected team - A vibrant office culture with regular socials, clubs, after school sport, and seasonal events At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team - all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.
# Business AnalystLondonApply for this job Permanent Experienced Professionals Delivery Excellence ID 483166-en\_GB About the job you're considering Are you a commercially minded Business Analyst with a passion for turning complex business challenges into clear, actionable solutions? We're looking for a Business Analyst to join our Projects and Consulting practice at Capgemini, embedded on programmes that genuinely matter. You'll thrive in ambiguity, lead with confidence in stakeholder settings, and bring rigour to requirements without losing sight of the bigger picture. If you take ownership, communicate with clarity, and are ready to step up as a trusted voice in complex change programmes, we'd love to hear from you. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. Your role In this role you will work at the heart of change programmes, partnering with business and technology stakeholders to define what needs to be built, why it matters, and how success will be measured. You will be expected to operate with a high degree of independence, bringing structure to complex problem spaces and keeping delivery teams aligned to business intent.1. Lead and facilitate discovery workshops, requirements elicitation sessions, and sprint ceremonies with senior business and technology stakeholders, translating outputs into clear, structured requirements including user stories, functional specifications, and acceptance criteria.2. Develop and maintain business process models (As-Is and To-Be) using standard notation, acting as the conduit between business stakeholders and delivery teams to ensure the right things are built, for the right reasons.3. Own and manage the requirements backlog end-to-end, ensuring full traceability from business objective through solution design, delivery, and testing.4. Conduct gap analysis , feasibility assessments, and impact analysis to support decision-making at programme and project level, proactively identifying risks, dependencies, and scope issues and escalating appropriately.5. Support UAT planning and execution , working closely with QA teams and end users to validate that delivered solutions meet defined requirements and business intent.6. Leverage AI tools and emerging technologies to accelerate analysis, improve documentation quality, and surface insights that inform better business decisions.You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience We're looking for a candidate who brings approximately 6 years' experience as a Business Analyst, with a strong track record delivering within technology enabled change programmes. You will have proven ability to elicit, document, and manage business requirements across both Agile and Waterfall environments, and be confident facilitating workshops with senior and cross-functional stakeholders turning ambiguity into clear, actionable outputs.You will demonstrate a solid command of core business analysis techniques including process mapping (BPMN), user story writing, use case development, and gap analysis. An awareness of how AI and automation are reshaping the BA discipline across requirements gathering, process modelling, and data interpretation is increasingly important to us, and familiarity with AI assisted tooling will be viewed favourably.Experience with tools such as JIRA, Confluence, or Visio is advantageous. Above all, you will be an excellent communicator adapting your style with equal confidence for technical and non-technical audiences and a collaborative team player who can manage their own workload with autonomy across multiple concurrent workstreams. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme.As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:1. Declare they have a disability, and2. Meet the minimum essential criteria for the role.Please opt in during the application process. Your security clearance and pre-employment checks If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? At Capgemini, we believe in making your career work for you. As a Senior Business Analyst you'll benefit from a structured career development path, access to world-class training, and real opportunities to grow into principal or leadership roles. We offer flexible and hybrid working, a generous pension, and a comprehensive wellbeing programme. You'll join a diverse, collaborative community of analysts and change professionals where your voice genuinely matters. We actively support continuous learning - whether that's BABOK, Agile certifications, or emerging AI and data skills that are shaping the future of business analysis.Capgemini. Make it real. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.Make it real
25/07/2026
Full time
# Business AnalystLondonApply for this job Permanent Experienced Professionals Delivery Excellence ID 483166-en\_GB About the job you're considering Are you a commercially minded Business Analyst with a passion for turning complex business challenges into clear, actionable solutions? We're looking for a Business Analyst to join our Projects and Consulting practice at Capgemini, embedded on programmes that genuinely matter. You'll thrive in ambiguity, lead with confidence in stakeholder settings, and bring rigour to requirements without losing sight of the bigger picture. If you take ownership, communicate with clarity, and are ready to step up as a trusted voice in complex change programmes, we'd love to hear from you. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. Your role In this role you will work at the heart of change programmes, partnering with business and technology stakeholders to define what needs to be built, why it matters, and how success will be measured. You will be expected to operate with a high degree of independence, bringing structure to complex problem spaces and keeping delivery teams aligned to business intent.1. Lead and facilitate discovery workshops, requirements elicitation sessions, and sprint ceremonies with senior business and technology stakeholders, translating outputs into clear, structured requirements including user stories, functional specifications, and acceptance criteria.2. Develop and maintain business process models (As-Is and To-Be) using standard notation, acting as the conduit between business stakeholders and delivery teams to ensure the right things are built, for the right reasons.3. Own and manage the requirements backlog end-to-end, ensuring full traceability from business objective through solution design, delivery, and testing.4. Conduct gap analysis , feasibility assessments, and impact analysis to support decision-making at programme and project level, proactively identifying risks, dependencies, and scope issues and escalating appropriately.5. Support UAT planning and execution , working closely with QA teams and end users to validate that delivered solutions meet defined requirements and business intent.6. Leverage AI tools and emerging technologies to accelerate analysis, improve documentation quality, and surface insights that inform better business decisions.You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience We're looking for a candidate who brings approximately 6 years' experience as a Business Analyst, with a strong track record delivering within technology enabled change programmes. You will have proven ability to elicit, document, and manage business requirements across both Agile and Waterfall environments, and be confident facilitating workshops with senior and cross-functional stakeholders turning ambiguity into clear, actionable outputs.You will demonstrate a solid command of core business analysis techniques including process mapping (BPMN), user story writing, use case development, and gap analysis. An awareness of how AI and automation are reshaping the BA discipline across requirements gathering, process modelling, and data interpretation is increasingly important to us, and familiarity with AI assisted tooling will be viewed favourably.Experience with tools such as JIRA, Confluence, or Visio is advantageous. Above all, you will be an excellent communicator adapting your style with equal confidence for technical and non-technical audiences and a collaborative team player who can manage their own workload with autonomy across multiple concurrent workstreams. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme.As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:1. Declare they have a disability, and2. Meet the minimum essential criteria for the role.Please opt in during the application process. Your security clearance and pre-employment checks If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? At Capgemini, we believe in making your career work for you. As a Senior Business Analyst you'll benefit from a structured career development path, access to world-class training, and real opportunities to grow into principal or leadership roles. We offer flexible and hybrid working, a generous pension, and a comprehensive wellbeing programme. You'll join a diverse, collaborative community of analysts and change professionals where your voice genuinely matters. We actively support continuous learning - whether that's BABOK, Agile certifications, or emerging AI and data skills that are shaping the future of business analysis.Capgemini. Make it real. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.Make it real
Business AnalystApplylocations: Home - UK- Englandtime type: Full timeposted on: Posted Todayjob requisition id: R# Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Role Purpose The job holder will be based in the project delivery team which sits in Howden Group HoldingsThe Project Delivery Team (PDT) is comprised of project management and business analysis professionals who work collaboratively with Howden business units to facilitate and deliver change (both business and technology programmes / projects).The project portfolio of work is aligned to the growth strategies of Howden Group Holdings as a whole.A business analyst provides analytical services such as (but not limited to) requirements engineering, process modelling and data analysis on a variety of projects and initiatives. The portfolio at any given time will contain projects of contrasting magnitude for both existing systems and new products. A business analyst will act as a bridge between business units, internal development teams, IT Infrastructure and third party suppliers to help ensure successful project delivery.A major part of the role involves analysing a business's processes and systems, investigating the current situation, identifying gaps and documenting improvements required. They will manage the requirements catalogue / product backlog for most projects and will be an essential point of contact for stakeholders.A Business Analyst is expected to: Provide quality business analysis services to Howden and ensure that projects and products are delivered on time, within budget and meet the quality standards outlined at initiation. Provide professional, friendly and positive project support to Howden and meeting the challenges of a dynamic and growing company. Collaborate with the Howden business units to deliver initiatives, which increase revenue generation, process efficiency and regulatory compliance. Key Accountabilities Planning Identifies analysis tasks and manages own work on assigned projects as well as contributing to other projects as required Provides relevant management information to stakeholders/management team as required. Technical: a)Stakeholder Management Facilitation of communication between various parties within and external to Howden Group Holdings Point of contact and first stage decision-maker for requirements, project issues and queries. Responsibility for resolving project issues and escalating as needed. Resolve conflict between stakeholders and bring differing parties to agreement. Develop strong relationships with business units and external vendors Building up of knowledge of specific business divisions as well as the wider Howden Group Holdings subsidiary companies and championing business change and strategic company goals. b) Requirements Engineering Requirements gathering and analysis for strategic and operational projects, using a variety of methodologies: (traditional requirements, user stories. backlog building, backwards and forwards traceability.) Planning, managing and running workshops, interviews and prototyping sessions in order to elicit requirements. Creating and maintaining requirements documentation, which can be used to gain stakeholder agreement as well as provide suitable information to developers to build / configure products. Becoming the expert in the systems requirements during the implementation of a project. Performing the full requirements lifecycle - elicitation, analysis, documentation and management Functional & Non-Functional requirements Managing scope and requirements changes during implementation and adhering to change governance. Production of suitable requirements appendices such as use cases, process diagrams and technical specifications. c) Process Improvement Identifying and documenting current business processes for existing or acquired companies Analysing current processes for opportunities and improvements in relation to operational efficiency, revenue or risk mitigation. Supporting the business and operations managers with the design and documentation of future processes and target operating models. d) Programmes & Projects (Business & IT) Co-operating with project managers / product owners in producing business cases and cost/benefit analysis. Outline solution options and make recommendations. Assisting project managers with PIDs, full-scale project plans and associated communication documents. Keep informed of legal and regulatory developments relevant to projects within the Company/Group. Liaison and participation within London Market initiatives and associated projects. Configuration of business systems. Production of new retail / wholesale insurance product specifications UAT management and writing test scripts. Analyse discrepancies in service or performance and make recommendations for updates - Assisting quality assurance teams Providing training and production of reference documentation for new systems. Providing clean handover to "Business as Usual" support teams. Supporting vendor selection RFI / RFP processes Provision of comprehensive data analysis and compiling reports and presentations to support projects. e) Technology Product Delivery Able to take on the product owner role within projects as required. This role is not limited to Agile Scrum and varies depending on resource needs. Owns the product backlog and manages user stories, requirements or specifications. Defines the product features by creating user stories or requirements for the product including acceptance criteria. Makes decisions on product integrity and prioritisation of items within the product backlog. Interfaces heavily with stakeholders and product development teams. Champion of the product and responsible for communicating strategy and status Involved in promotion of the product both internally and externally as required. To delegate and liaise with technical product owners as necessary Ability to Multi-task analysis and product management deliverables under pressure.# What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
25/07/2026
Full time
Business AnalystApplylocations: Home - UK- Englandtime type: Full timeposted on: Posted Todayjob requisition id: R# Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Role Purpose The job holder will be based in the project delivery team which sits in Howden Group HoldingsThe Project Delivery Team (PDT) is comprised of project management and business analysis professionals who work collaboratively with Howden business units to facilitate and deliver change (both business and technology programmes / projects).The project portfolio of work is aligned to the growth strategies of Howden Group Holdings as a whole.A business analyst provides analytical services such as (but not limited to) requirements engineering, process modelling and data analysis on a variety of projects and initiatives. The portfolio at any given time will contain projects of contrasting magnitude for both existing systems and new products. A business analyst will act as a bridge between business units, internal development teams, IT Infrastructure and third party suppliers to help ensure successful project delivery.A major part of the role involves analysing a business's processes and systems, investigating the current situation, identifying gaps and documenting improvements required. They will manage the requirements catalogue / product backlog for most projects and will be an essential point of contact for stakeholders.A Business Analyst is expected to: Provide quality business analysis services to Howden and ensure that projects and products are delivered on time, within budget and meet the quality standards outlined at initiation. Provide professional, friendly and positive project support to Howden and meeting the challenges of a dynamic and growing company. Collaborate with the Howden business units to deliver initiatives, which increase revenue generation, process efficiency and regulatory compliance. Key Accountabilities Planning Identifies analysis tasks and manages own work on assigned projects as well as contributing to other projects as required Provides relevant management information to stakeholders/management team as required. Technical: a)Stakeholder Management Facilitation of communication between various parties within and external to Howden Group Holdings Point of contact and first stage decision-maker for requirements, project issues and queries. Responsibility for resolving project issues and escalating as needed. Resolve conflict between stakeholders and bring differing parties to agreement. Develop strong relationships with business units and external vendors Building up of knowledge of specific business divisions as well as the wider Howden Group Holdings subsidiary companies and championing business change and strategic company goals. b) Requirements Engineering Requirements gathering and analysis for strategic and operational projects, using a variety of methodologies: (traditional requirements, user stories. backlog building, backwards and forwards traceability.) Planning, managing and running workshops, interviews and prototyping sessions in order to elicit requirements. Creating and maintaining requirements documentation, which can be used to gain stakeholder agreement as well as provide suitable information to developers to build / configure products. Becoming the expert in the systems requirements during the implementation of a project. Performing the full requirements lifecycle - elicitation, analysis, documentation and management Functional & Non-Functional requirements Managing scope and requirements changes during implementation and adhering to change governance. Production of suitable requirements appendices such as use cases, process diagrams and technical specifications. c) Process Improvement Identifying and documenting current business processes for existing or acquired companies Analysing current processes for opportunities and improvements in relation to operational efficiency, revenue or risk mitigation. Supporting the business and operations managers with the design and documentation of future processes and target operating models. d) Programmes & Projects (Business & IT) Co-operating with project managers / product owners in producing business cases and cost/benefit analysis. Outline solution options and make recommendations. Assisting project managers with PIDs, full-scale project plans and associated communication documents. Keep informed of legal and regulatory developments relevant to projects within the Company/Group. Liaison and participation within London Market initiatives and associated projects. Configuration of business systems. Production of new retail / wholesale insurance product specifications UAT management and writing test scripts. Analyse discrepancies in service or performance and make recommendations for updates - Assisting quality assurance teams Providing training and production of reference documentation for new systems. Providing clean handover to "Business as Usual" support teams. Supporting vendor selection RFI / RFP processes Provision of comprehensive data analysis and compiling reports and presentations to support projects. e) Technology Product Delivery Able to take on the product owner role within projects as required. This role is not limited to Agile Scrum and varies depending on resource needs. Owns the product backlog and manages user stories, requirements or specifications. Defines the product features by creating user stories or requirements for the product including acceptance criteria. Makes decisions on product integrity and prioritisation of items within the product backlog. Interfaces heavily with stakeholders and product development teams. Champion of the product and responsible for communicating strategy and status Involved in promotion of the product both internally and externally as required. To delegate and liaise with technical product owners as necessary Ability to Multi-task analysis and product management deliverables under pressure.# What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
About LRQA LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We've grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we're proud of our heritage, it's who we are today that really matters, because that's what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets. NOTE: This role is for the LRQA internal team, not part of the LRQA Nettitude Managed Services Team. Position: Cyber Security Analyst We are seeking a Cyber Security Analyst to join our Security Operations team within an expanding and dynamic Information Security function. The successful candidate will report to the Head of Security Operations and monitor our telemetry systems across networks, servers, and endpoints and respond to security threats. At LRQA we use an offensive security mindset. This means we focus on what hackers do, how they do it, and how we can prevent and protect the business. As a security analyst working for LRQA you will be a part of our growing information security team, who all share a passion for technical security challenges. You will work on a variety of different technical assignments within the security domain and work within a team that shares affinity and experience for security technology. Essential Qualifications Experience in operating a Microsoft Defender security tooling stack. Reviewing alerts, vulnerabilities, investigating incidents, and tuning our detection stack for optimal performance. Microsoft SC-200 Certified. Come from a penetration testing or security operations background and understand common attack techniques against Windows AD/AAD environments. A keen eye for detail and making sure that our processes and procedures are documented, appropriate, and practiced. Be calm under pressure and operating as the point of contact for security incidents, collaborating on our response and remediation work. Not be afraid to learn new tooling or technologies. A growth mindset is key to being successful with us. A keen eye for optimising existing security tooling and an aversion to buying unnecessary tools and technologies. A great understanding of attacker Tactics, Techniques, and Procedures (TTPs). You don't need to be a threat intelligence expert, but you should have some background in reviewing and understanding threat intelligence reporting. Be comfortable being a solo contributor, and being able to thrive working either on your own or across our team. Great creativity, imagination, and commitment for reducing security risks. Desirable Qualifications Experience with Microsoft Sentinel and Zscaler security products. Hold Microsoft SC-300, SC-400 and/or SC-900. Experience and/or certifications in offensive security, such as OSCP, eCPPT, or experience on platforms such as HackTheBox or TryHackMe. Strong familiarity with tooling such as EDR, CSPM, PAM, NGFW, vulnerability management, and mail filtering. Location This role is hybrid based within the UK, with a mixture of Home and Office based working for collaboration, team building and workshops. We can support working from across the UK. All applicants will require residence in the UK. Working Pattern This role will require you to work alternating early, mid and late shift patterns of no more than contracted 7.5 hours per day to cover a 12-hour working day across the team.
25/07/2026
Full time
About LRQA LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We've grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we're proud of our heritage, it's who we are today that really matters, because that's what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets. NOTE: This role is for the LRQA internal team, not part of the LRQA Nettitude Managed Services Team. Position: Cyber Security Analyst We are seeking a Cyber Security Analyst to join our Security Operations team within an expanding and dynamic Information Security function. The successful candidate will report to the Head of Security Operations and monitor our telemetry systems across networks, servers, and endpoints and respond to security threats. At LRQA we use an offensive security mindset. This means we focus on what hackers do, how they do it, and how we can prevent and protect the business. As a security analyst working for LRQA you will be a part of our growing information security team, who all share a passion for technical security challenges. You will work on a variety of different technical assignments within the security domain and work within a team that shares affinity and experience for security technology. Essential Qualifications Experience in operating a Microsoft Defender security tooling stack. Reviewing alerts, vulnerabilities, investigating incidents, and tuning our detection stack for optimal performance. Microsoft SC-200 Certified. Come from a penetration testing or security operations background and understand common attack techniques against Windows AD/AAD environments. A keen eye for detail and making sure that our processes and procedures are documented, appropriate, and practiced. Be calm under pressure and operating as the point of contact for security incidents, collaborating on our response and remediation work. Not be afraid to learn new tooling or technologies. A growth mindset is key to being successful with us. A keen eye for optimising existing security tooling and an aversion to buying unnecessary tools and technologies. A great understanding of attacker Tactics, Techniques, and Procedures (TTPs). You don't need to be a threat intelligence expert, but you should have some background in reviewing and understanding threat intelligence reporting. Be comfortable being a solo contributor, and being able to thrive working either on your own or across our team. Great creativity, imagination, and commitment for reducing security risks. Desirable Qualifications Experience with Microsoft Sentinel and Zscaler security products. Hold Microsoft SC-300, SC-400 and/or SC-900. Experience and/or certifications in offensive security, such as OSCP, eCPPT, or experience on platforms such as HackTheBox or TryHackMe. Strong familiarity with tooling such as EDR, CSPM, PAM, NGFW, vulnerability management, and mail filtering. Location This role is hybrid based within the UK, with a mixture of Home and Office based working for collaboration, team building and workshops. We can support working from across the UK. All applicants will require residence in the UK. Working Pattern This role will require you to work alternating early, mid and late shift patterns of no more than contracted 7.5 hours per day to cover a 12-hour working day across the team.
Join OneAdvanced We're looking for an experienced NetSuite Product Owner to take end-to-end ownership of our NetSuite platform. You will ensure the platform operates reliably day to day while continuing to evolve in line with the changing needs of the business. Leading our NetSuite support and change function, you will manage a team of administrators and analysts and act as the single point of accountability for the platform roadmap, including our ZoneBilling (ZAB) billing operations. This is a broad and influential role combining hands-on platform ownership, people leadership, stakeholder management and strategic planning. You will work closely with Finance and the wider business to ensure NetSuite delivers a reliable service, supports critical business processes and provides measurable value. What You Will Do Own the NetSuite platform and roadmap Act as the Product Owner for NetSuite, defining and maintaining the platform roadmap and ensuring it aligns with business priorities. You will manage and prioritise the backlog of enhancements, fixes and projects based on business value, operational risk and stakeholder needs, communicating priorities clearly across the business. Lead support operations Take ownership of the NetSuite support function, ensuring incidents and service requests are effectively triaged and resolved within agreed service levels. You will establish and report against support KPIs, identify recurring issues and address root causes to continuously improve the quality and reliability of the service. Manage change and releases Oversee the full NetSuite change lifecycle, from gathering requirements and assessing impact through to build, testing, user acceptance testing and release. You will ensure changes are appropriately governed, documented and deployed safely, including managing NetSuite version upgrades and platform releases. Lead and develop the team Lead, coach and develop a team of NetSuite administrators and analysts. You will set clear objectives, manage performance and workload, support career development and build a high-performing, collaborative and customer-focused team. Own ZoneBilling operations Take ownership of the ZoneBilling configuration and billing operations within NetSuite, ensuring subscription, usage and recurring billing processes run accurately and on time. You will optimise billing workflows, support month-end and revenue processes, and lead the resolution of complex billing and system issues. Partner with stakeholders Work closely with Finance, Billing, Revenue and other business functions to understand their requirements and translate business needs into clear user stories and functional specifications. You will confidently manage expectations, communicate progress and help stakeholders understand platform capabilities, priorities and constraints. Maintain governance, security and compliance Maintain effective controls across NetSuite roles, permissions, data and system processes. You will support audit requirements, SOX-style controls and wider regulatory and compliance obligations, ensuring the platform remains secure and appropriately governed. Manage vendors and partners Manage relationships with NetSuite, Zone & Co and third-party delivery partners and contractors. You will ensure external partners provide high-quality delivery, clear accountability and value for money. What You Will Have You will have significant experience working with NetSuite across platform administration, support, change or product ownership, including responsibility for a live production environment within a complex organisation. You will also bring: In-depth knowledge of the NetSuite platform, including SuiteFlow, SuiteAnalytics, saved searches, roles and permissions, and integration patterns. Hands-on experience configuring and supporting ZoneBilling (Zab), with a strong understanding of subscription, usage and recurring billing processes. Experience leading and developing a technical or systems team. The ability to balance day-to-day support requirements with longer-term change, improvement and project delivery. A product ownership mindset, including backlog management, prioritisation by business value and effective roadmap planning. Experience working within an agile or structured change environment, supported by strong governance and documentation. Strong analytical and problem-solving skills, with the ability to identify and resolve complex system and business-process issues. Excellent communication and stakeholder-management skills, including the ability to explain technical concepts clearly to non-technical audiences. The confidence to work with senior stakeholders, challenge constructively and build effective relationships across multiple business functions. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
25/07/2026
Full time
Join OneAdvanced We're looking for an experienced NetSuite Product Owner to take end-to-end ownership of our NetSuite platform. You will ensure the platform operates reliably day to day while continuing to evolve in line with the changing needs of the business. Leading our NetSuite support and change function, you will manage a team of administrators and analysts and act as the single point of accountability for the platform roadmap, including our ZoneBilling (ZAB) billing operations. This is a broad and influential role combining hands-on platform ownership, people leadership, stakeholder management and strategic planning. You will work closely with Finance and the wider business to ensure NetSuite delivers a reliable service, supports critical business processes and provides measurable value. What You Will Do Own the NetSuite platform and roadmap Act as the Product Owner for NetSuite, defining and maintaining the platform roadmap and ensuring it aligns with business priorities. You will manage and prioritise the backlog of enhancements, fixes and projects based on business value, operational risk and stakeholder needs, communicating priorities clearly across the business. Lead support operations Take ownership of the NetSuite support function, ensuring incidents and service requests are effectively triaged and resolved within agreed service levels. You will establish and report against support KPIs, identify recurring issues and address root causes to continuously improve the quality and reliability of the service. Manage change and releases Oversee the full NetSuite change lifecycle, from gathering requirements and assessing impact through to build, testing, user acceptance testing and release. You will ensure changes are appropriately governed, documented and deployed safely, including managing NetSuite version upgrades and platform releases. Lead and develop the team Lead, coach and develop a team of NetSuite administrators and analysts. You will set clear objectives, manage performance and workload, support career development and build a high-performing, collaborative and customer-focused team. Own ZoneBilling operations Take ownership of the ZoneBilling configuration and billing operations within NetSuite, ensuring subscription, usage and recurring billing processes run accurately and on time. You will optimise billing workflows, support month-end and revenue processes, and lead the resolution of complex billing and system issues. Partner with stakeholders Work closely with Finance, Billing, Revenue and other business functions to understand their requirements and translate business needs into clear user stories and functional specifications. You will confidently manage expectations, communicate progress and help stakeholders understand platform capabilities, priorities and constraints. Maintain governance, security and compliance Maintain effective controls across NetSuite roles, permissions, data and system processes. You will support audit requirements, SOX-style controls and wider regulatory and compliance obligations, ensuring the platform remains secure and appropriately governed. Manage vendors and partners Manage relationships with NetSuite, Zone & Co and third-party delivery partners and contractors. You will ensure external partners provide high-quality delivery, clear accountability and value for money. What You Will Have You will have significant experience working with NetSuite across platform administration, support, change or product ownership, including responsibility for a live production environment within a complex organisation. You will also bring: In-depth knowledge of the NetSuite platform, including SuiteFlow, SuiteAnalytics, saved searches, roles and permissions, and integration patterns. Hands-on experience configuring and supporting ZoneBilling (Zab), with a strong understanding of subscription, usage and recurring billing processes. Experience leading and developing a technical or systems team. The ability to balance day-to-day support requirements with longer-term change, improvement and project delivery. A product ownership mindset, including backlog management, prioritisation by business value and effective roadmap planning. Experience working within an agile or structured change environment, supported by strong governance and documentation. Strong analytical and problem-solving skills, with the ability to identify and resolve complex system and business-process issues. Excellent communication and stakeholder-management skills, including the ability to explain technical concepts clearly to non-technical audiences. The confidence to work with senior stakeholders, challenge constructively and build effective relationships across multiple business functions. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at