Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
14/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
I'm supporting a client of mine based in Kent, seeking a new Technical Business Analyst to join their IT team. Reporting to: Systems Design Manager Salary: 32.000- 35,000 You will be supporting the operational and technical departments within the business, transforming requirements into system solutions. You must have experience in the creation of process analysis, facilliation of workshops and creation of technical design documents/ user story documents You must also have experience working with Waterfall, Agile or Kanban development methodologies Responsibilities: Collaborate closely with stakeholders, Business Analysts, Developers and Test Analysts to gather requirements and translate business needs into clear technical solutions. Review and interpret user stories from operational teams, converting requirements into detailed technical design documentation for development teams. Communicate effectively with colleagues and stakeholders to understand change requests, explain system functionality, and recommend suitable technical approaches. Evaluate and identify the most effective delivery methods and processes, measuring outcomes to support continuous improvement. Work alongside Line Managers and project stakeholders to address challenges, escalate risks where required, and propose practical resolutions. Participate in project and change control meetings, ensuring alignment across key project teams and stakeholders. Produce and maintain high-quality project documentation, including project roadmaps, project plans, technical design documents, specifications, test scripts, procedure guides and system manuals. Analyse requirements and design solutions that ensure business objectives and acceptance criteria are successfully achieved. Manage tasks independently, delivering defined project outputs with minimal supervision. Identify opportunities for process and service improvements, providing recommendations to enhance efficiency and performance. Respond to project queries and provide updates and reporting to senior stakeholders where appropriate. Maintain accurate project administration and documentation to ensure all project information remains current and up to date. Support testing activities by defining test scope, creating test plans and test cases, executing tests, documenting defects and working with developers to resolve issues. Participate in out-of-hours implementation testing on a rota basis (approximately once per week), with time off in lieu provided. About you: High competence in Microsoft - Visio, PowerPoint, Excel & Word. Knowledge of Azure DevOps or Click Up would be beneficial. Experience in SQL would be beneficial. An understanding of C#, Classic ASP, Java would be beneficial. Knowledge of the mortgage process would be beneficial. Experience in a Change Control environment including the creation of documents such as Project Roadmaps, Technical Design Documents, Specifications. Understanding / Experience of Waterfall, Agile & Kanban Methodologies Excellent analysis skills and logical approach to problem-solving. High attention to detail. Adaptability and Resilience to changing circumstances and acting in a manner that facilitates the change process. Redirects efforts proactively applying an understanding of the reasons to support colleagues. Recognises the need for change and makes recommendations accordingly.
24/06/2026
Full time
I'm supporting a client of mine based in Kent, seeking a new Technical Business Analyst to join their IT team. Reporting to: Systems Design Manager Salary: 32.000- 35,000 You will be supporting the operational and technical departments within the business, transforming requirements into system solutions. You must have experience in the creation of process analysis, facilliation of workshops and creation of technical design documents/ user story documents You must also have experience working with Waterfall, Agile or Kanban development methodologies Responsibilities: Collaborate closely with stakeholders, Business Analysts, Developers and Test Analysts to gather requirements and translate business needs into clear technical solutions. Review and interpret user stories from operational teams, converting requirements into detailed technical design documentation for development teams. Communicate effectively with colleagues and stakeholders to understand change requests, explain system functionality, and recommend suitable technical approaches. Evaluate and identify the most effective delivery methods and processes, measuring outcomes to support continuous improvement. Work alongside Line Managers and project stakeholders to address challenges, escalate risks where required, and propose practical resolutions. Participate in project and change control meetings, ensuring alignment across key project teams and stakeholders. Produce and maintain high-quality project documentation, including project roadmaps, project plans, technical design documents, specifications, test scripts, procedure guides and system manuals. Analyse requirements and design solutions that ensure business objectives and acceptance criteria are successfully achieved. Manage tasks independently, delivering defined project outputs with minimal supervision. Identify opportunities for process and service improvements, providing recommendations to enhance efficiency and performance. Respond to project queries and provide updates and reporting to senior stakeholders where appropriate. Maintain accurate project administration and documentation to ensure all project information remains current and up to date. Support testing activities by defining test scope, creating test plans and test cases, executing tests, documenting defects and working with developers to resolve issues. Participate in out-of-hours implementation testing on a rota basis (approximately once per week), with time off in lieu provided. About you: High competence in Microsoft - Visio, PowerPoint, Excel & Word. Knowledge of Azure DevOps or Click Up would be beneficial. Experience in SQL would be beneficial. An understanding of C#, Classic ASP, Java would be beneficial. Knowledge of the mortgage process would be beneficial. Experience in a Change Control environment including the creation of documents such as Project Roadmaps, Technical Design Documents, Specifications. Understanding / Experience of Waterfall, Agile & Kanban Methodologies Excellent analysis skills and logical approach to problem-solving. High attention to detail. Adaptability and Resilience to changing circumstances and acting in a manner that facilitates the change process. Redirects efforts proactively applying an understanding of the reasons to support colleagues. Recognises the need for change and makes recommendations accordingly.
Cyber Threat Detection / SIEM Analyst - SANS/GIAC Cyber Threat Detection Analyst Location: Wokingham, Berkshire (On-site) Salary: Competitive (dependent on experience) + excellent benefits & training Security Clearance: Ideally SC Cleared or eligible for SC Role Overview As a Cyber Threat Detection Analyst, you will play a hands-on role within an advanced cyber defence function, focused on proactive threat hunting, adversary behaviour analysis, and high-fidelity threat detection across enterprise environments. This role goes beyond reactive alert handling. You will actively hunt for malicious activity using telemetry, SIEM data, and threat intelligence, develop hypotheses based on MITRE ATT&CK Tactics, Techniques, and Procedures (TTPs), and support incident management and response activities when threats are identified. We are open to experienced SOC Analysts where threat hunting, investigations, and proactive detection have formed a significant part of their role, and who are looking to further develop in a more hunting-led environment. This position is well suited to analysts who enjoy thinking like an attacker, have worked alongside or supported red team or purple team activities, and want to deepen their expertise in threat detection and detection engineering. Skills & Experience We're Seeking Experience in threat hunting, cyber threat detection, SOC, blue team, or cyber defence environments, with ideally around five years hands on experience. Strong hands-on experience using SIEM platforms, including: Microsoft Sentinel (KQL) Splunk (SPL) Elastic Security/Kibana (KQL, ESQL) Practical and operational understanding of MITRE ATT&CK, attacker techniques, and adversary tradecraft Experience working with Indicators of Compromise (IOCs) and threat intelligence feeds Solid experience across the security event life cycle, including detection, investigation, and incident management Hands-on experience with EDR/XDR technologies such as Microsoft Defender, CrowdStrike, SentinelOne, or Carbon Black Strong knowledge of networking fundamentals (TCP/IP, DNS, HTTP/S, Firewalls, VPNs, Proxy technologies) Experience analysing telemetry from Windows, Linux, identity, endpoint, and network sources Strong analytical mindset with the ability to clearly communicate findings, impact, and risk Key Responsibilities Conduct proactive threat hunting activities across log, endpoint, and network telemetry to identify suspicious, stealthy, or previously unknown threats Develop and execute hunt hypotheses aligned to MITRE ATT&CK TTPs, adversary behaviours, and emerging threat intelligence Write, refine, and optimise SIEM queries using KQL, SPL, Elastic/ESQL, and Kibana Query Language Perform IOC analysis, enrichment, and validation, integrating internal and external threat intelligence sources Lead investigations from initial detection through scoping, root cause analysis, and impact assessment Support incident management and incident response activities, including containment, remediation, escalation, and lessons learned Collaborate closely with SOC teams, incident responders, red teams, and purple teams to validate detections and improve defensive coverage Contribute to detection logic improvements, use-case development, and continuous enhancement of hunting methodologies Produce clear investigation write-ups, timelines, and recommendations for technical and non-technical stakeholders Security Certifications (Highly Beneficial) SANS/GIAC certifications, including but not limited to: GCIH - Incident Handler GCIA - Intrusion Analyst GCED - Enterprise Defender GCTI - Cyber Threat Intelligence GMON - Continuous Monitoring GDAT - Defending Advanced Threats GCAT - Advanced Threat Intelligence OSCP or equivalent offensive security qualifications Crest certifications, such as: Crest Practitioner Intrusion Analyst (CPIA) Crest Registered Intrusion Analyst (CRIA) Crest Certified Threat Intelligence Analyst (CCTIA) Crest Certified Blue Team Professional (CCBTP) Microsoft SC-200 or related detection and response certifications Other recognised cyber security or threat intelligence credentials
24/06/2026
Full time
Cyber Threat Detection / SIEM Analyst - SANS/GIAC Cyber Threat Detection Analyst Location: Wokingham, Berkshire (On-site) Salary: Competitive (dependent on experience) + excellent benefits & training Security Clearance: Ideally SC Cleared or eligible for SC Role Overview As a Cyber Threat Detection Analyst, you will play a hands-on role within an advanced cyber defence function, focused on proactive threat hunting, adversary behaviour analysis, and high-fidelity threat detection across enterprise environments. This role goes beyond reactive alert handling. You will actively hunt for malicious activity using telemetry, SIEM data, and threat intelligence, develop hypotheses based on MITRE ATT&CK Tactics, Techniques, and Procedures (TTPs), and support incident management and response activities when threats are identified. We are open to experienced SOC Analysts where threat hunting, investigations, and proactive detection have formed a significant part of their role, and who are looking to further develop in a more hunting-led environment. This position is well suited to analysts who enjoy thinking like an attacker, have worked alongside or supported red team or purple team activities, and want to deepen their expertise in threat detection and detection engineering. Skills & Experience We're Seeking Experience in threat hunting, cyber threat detection, SOC, blue team, or cyber defence environments, with ideally around five years hands on experience. Strong hands-on experience using SIEM platforms, including: Microsoft Sentinel (KQL) Splunk (SPL) Elastic Security/Kibana (KQL, ESQL) Practical and operational understanding of MITRE ATT&CK, attacker techniques, and adversary tradecraft Experience working with Indicators of Compromise (IOCs) and threat intelligence feeds Solid experience across the security event life cycle, including detection, investigation, and incident management Hands-on experience with EDR/XDR technologies such as Microsoft Defender, CrowdStrike, SentinelOne, or Carbon Black Strong knowledge of networking fundamentals (TCP/IP, DNS, HTTP/S, Firewalls, VPNs, Proxy technologies) Experience analysing telemetry from Windows, Linux, identity, endpoint, and network sources Strong analytical mindset with the ability to clearly communicate findings, impact, and risk Key Responsibilities Conduct proactive threat hunting activities across log, endpoint, and network telemetry to identify suspicious, stealthy, or previously unknown threats Develop and execute hunt hypotheses aligned to MITRE ATT&CK TTPs, adversary behaviours, and emerging threat intelligence Write, refine, and optimise SIEM queries using KQL, SPL, Elastic/ESQL, and Kibana Query Language Perform IOC analysis, enrichment, and validation, integrating internal and external threat intelligence sources Lead investigations from initial detection through scoping, root cause analysis, and impact assessment Support incident management and incident response activities, including containment, remediation, escalation, and lessons learned Collaborate closely with SOC teams, incident responders, red teams, and purple teams to validate detections and improve defensive coverage Contribute to detection logic improvements, use-case development, and continuous enhancement of hunting methodologies Produce clear investigation write-ups, timelines, and recommendations for technical and non-technical stakeholders Security Certifications (Highly Beneficial) SANS/GIAC certifications, including but not limited to: GCIH - Incident Handler GCIA - Intrusion Analyst GCED - Enterprise Defender GCTI - Cyber Threat Intelligence GMON - Continuous Monitoring GDAT - Defending Advanced Threats GCAT - Advanced Threat Intelligence OSCP or equivalent offensive security qualifications Crest certifications, such as: Crest Practitioner Intrusion Analyst (CPIA) Crest Registered Intrusion Analyst (CRIA) Crest Certified Threat Intelligence Analyst (CCTIA) Crest Certified Blue Team Professional (CCBTP) Microsoft SC-200 or related detection and response certifications Other recognised cyber security or threat intelligence credentials
Technical BA Initial 12-month FTC c. 80,000 base + bonus c. 2 days/month on-site A major UK retail and technology business is investing heavily in large-scale digital transformation and is looking to hire experienced Technical Business Analysts to support a growing portfolio of strategic programmes. This is not a traditional BA role. These positions sit closely aligned to Solution Architecture, Engineering and Technical Delivery teams, helping shape solutions, challenge design decisions and ensure successful delivery across complex enterprise environments. You'll be joining a highly agile environment supporting multiple concurrent initiatives across areas including: ePOS Marketing platforms PIM Loyalty Cloud transformation AI and data initiatives The Opportunity c. 80,000 base salary 20% bonus Private medical Standard pension scheme Hybrid working - typically 2 days per month onsite in London (project dependent) Strong likelihood of permanent conversion due to significant planned technology headcount growth and long-term investment strategy What You'll Be Doing Working closely with Solution Architects and Engineering teams on technical solution design Translating business requirements into implementation-ready technical deliverables Contributing to solution proposals, integrations and architectural discussions Identifying risks, edge cases, dependencies and functional gaps early in the lifecycle Supporting Agile delivery teams with epics, user stories and acceptance criteria Performing impact assessments, gap analysis and technical process modelling Collaborating across delivery, architecture, engineering and business stakeholders to drive successful outcomes What They're Looking For Strong Technical Business Analysis experience within enterprise environments Excellent understanding of Agile delivery methodologies and the full SDLC Experience working closely with Solution Architecture and Engineering teams Strong stakeholder engagement and communication skills across technical and non-technical audiences Experience with systems integration, technical delivery and solution analysis Ability to challenge requirements and simplify solutions where appropriate Exposure to data flows, APIs, technical processes or architecture artefacts would be highly beneficial Knowledge of SQL, programming or data query languages is advantageous This is an excellent opportunity to join a business undergoing major transformation with significant long-term investment in technology, engineering capability and platform ownership.
24/06/2026
Full time
Technical BA Initial 12-month FTC c. 80,000 base + bonus c. 2 days/month on-site A major UK retail and technology business is investing heavily in large-scale digital transformation and is looking to hire experienced Technical Business Analysts to support a growing portfolio of strategic programmes. This is not a traditional BA role. These positions sit closely aligned to Solution Architecture, Engineering and Technical Delivery teams, helping shape solutions, challenge design decisions and ensure successful delivery across complex enterprise environments. You'll be joining a highly agile environment supporting multiple concurrent initiatives across areas including: ePOS Marketing platforms PIM Loyalty Cloud transformation AI and data initiatives The Opportunity c. 80,000 base salary 20% bonus Private medical Standard pension scheme Hybrid working - typically 2 days per month onsite in London (project dependent) Strong likelihood of permanent conversion due to significant planned technology headcount growth and long-term investment strategy What You'll Be Doing Working closely with Solution Architects and Engineering teams on technical solution design Translating business requirements into implementation-ready technical deliverables Contributing to solution proposals, integrations and architectural discussions Identifying risks, edge cases, dependencies and functional gaps early in the lifecycle Supporting Agile delivery teams with epics, user stories and acceptance criteria Performing impact assessments, gap analysis and technical process modelling Collaborating across delivery, architecture, engineering and business stakeholders to drive successful outcomes What They're Looking For Strong Technical Business Analysis experience within enterprise environments Excellent understanding of Agile delivery methodologies and the full SDLC Experience working closely with Solution Architecture and Engineering teams Strong stakeholder engagement and communication skills across technical and non-technical audiences Experience with systems integration, technical delivery and solution analysis Ability to challenge requirements and simplify solutions where appropriate Exposure to data flows, APIs, technical processes or architecture artefacts would be highly beneficial Knowledge of SQL, programming or data query languages is advantageous This is an excellent opportunity to join a business undergoing major transformation with significant long-term investment in technology, engineering capability and platform ownership.
IT Business Analyst Newport (Hybrid) Initial 6 Month Contract OUTSIDE IR35 £450 Per Day Yolk recruitment are currenlty hiring for an IT Business Analyst on an intial 6 month contract with likely extension. This isn't a delivery heavy BA role. It's very much about the front end shaping ideas, defining scope, and helping senior stakeholders make confident, well informed investment decisions. The Role You'll sit right at the start of the project lifecycle, taking early ideas and turning them into clear, structured, investment ready proposals that can actually move forward. Day to day, you'll be: Defining project scope, objectives, and high-level requirements Running workshops and working closely with stakeholders to capture and challenge requirements Partnering with technical architects to shape viable solution options Supporting or leading supplier selection and tender processes where needed Pulling together clear investment papers covering cost, risk, timelines, and benefits Juggling multiple workstreams and helping drive decisions at senior level Projects will vary across areas like regulatory change, finance, customer operations, and core IT/infrastructure transformation. What they're looking for This role suits an experienced Senior Business Analyst who's comfortable operating in a structured, governance-led environment and isn't afraid to get stuck into the detail early on. You'll bring: Strong Senior BA experience across multiple complex projects Confidence running workshops and pulling together clear, usable requirements Experience in regulated or complex environments Comfort working with senior stakeholders and influencing decisions Strong organisation skills with the ability to manage competing priorities independently Desirable experience It would be great if you also bring some of the following: Early-stage project definition or discovery work Procurement, tendering, or supplier engagement Business case or investment paper writing Infrastructure or IT transformation (rather than purely software delivery) Experience in utilities or other heavily regulated industries BCS Diploma or equivalent
24/06/2026
Contractor
IT Business Analyst Newport (Hybrid) Initial 6 Month Contract OUTSIDE IR35 £450 Per Day Yolk recruitment are currenlty hiring for an IT Business Analyst on an intial 6 month contract with likely extension. This isn't a delivery heavy BA role. It's very much about the front end shaping ideas, defining scope, and helping senior stakeholders make confident, well informed investment decisions. The Role You'll sit right at the start of the project lifecycle, taking early ideas and turning them into clear, structured, investment ready proposals that can actually move forward. Day to day, you'll be: Defining project scope, objectives, and high-level requirements Running workshops and working closely with stakeholders to capture and challenge requirements Partnering with technical architects to shape viable solution options Supporting or leading supplier selection and tender processes where needed Pulling together clear investment papers covering cost, risk, timelines, and benefits Juggling multiple workstreams and helping drive decisions at senior level Projects will vary across areas like regulatory change, finance, customer operations, and core IT/infrastructure transformation. What they're looking for This role suits an experienced Senior Business Analyst who's comfortable operating in a structured, governance-led environment and isn't afraid to get stuck into the detail early on. You'll bring: Strong Senior BA experience across multiple complex projects Confidence running workshops and pulling together clear, usable requirements Experience in regulated or complex environments Comfort working with senior stakeholders and influencing decisions Strong organisation skills with the ability to manage competing priorities independently Desirable experience It would be great if you also bring some of the following: Early-stage project definition or discovery work Procurement, tendering, or supplier engagement Business case or investment paper writing Infrastructure or IT transformation (rather than purely software delivery) Experience in utilities or other heavily regulated industries BCS Diploma or equivalent
Do you have a Network architecture background and looking for your next challenge? Salary: Circa £65,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site, dependent on current project classification Security Clearance: British Citizen able to achieve DV. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: We are looking to find a network architect to contribute to projects both in the UK and across our wider group. You will be experienced in the design of network architectures within highly secure environments, possibly with a history of build and test operations in your career. You will work on projects at various stages, which might be anywhere from inception through to delivery. On a typical day you may be chairing a passionate exchange of ideas between peers in our national operations teams, pitching concept designs to information security colleagues, or setting new architectural directions. It is also likely that this role will be involved in non-standard demands, local/national projects and contributing to the group's move towards cloud services. The Group Network Solutions and Development team is responsible for harmonising network architecture across all of the individual country networks. We work with our network operations, back office, Information Security, application and SOC colleagues to achieve and maintain operation and accreditation on the many systems within our scope. We work at every level of classification and in many countries within and outside Europe. UK-based members of the team will often also work on UK-specific topics as demand requires. We often need to find a middle path through several potential or competing approaches therefore diplomacy is a significant asset. We tend to be informal in our approach to ensure productive cooperation. What we're looking for from you: Network architecture and design skills with a bias towards network security systems Ideally, experience of working with classified information within the UK and/or NATO member countries Ability to contribute to, coordinate and chair technical/design meetings Comfort working in an international and multi-cultural context. Ability to work with other teams, internal customers, business analysts and others Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
24/06/2026
Full time
Do you have a Network architecture background and looking for your next challenge? Salary: Circa £65,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site, dependent on current project classification Security Clearance: British Citizen able to achieve DV. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: We are looking to find a network architect to contribute to projects both in the UK and across our wider group. You will be experienced in the design of network architectures within highly secure environments, possibly with a history of build and test operations in your career. You will work on projects at various stages, which might be anywhere from inception through to delivery. On a typical day you may be chairing a passionate exchange of ideas between peers in our national operations teams, pitching concept designs to information security colleagues, or setting new architectural directions. It is also likely that this role will be involved in non-standard demands, local/national projects and contributing to the group's move towards cloud services. The Group Network Solutions and Development team is responsible for harmonising network architecture across all of the individual country networks. We work with our network operations, back office, Information Security, application and SOC colleagues to achieve and maintain operation and accreditation on the many systems within our scope. We work at every level of classification and in many countries within and outside Europe. UK-based members of the team will often also work on UK-specific topics as demand requires. We often need to find a middle path through several potential or competing approaches therefore diplomacy is a significant asset. We tend to be informal in our approach to ensure productive cooperation. What we're looking for from you: Network architecture and design skills with a bias towards network security systems Ideally, experience of working with classified information within the UK and/or NATO member countries Ability to contribute to, coordinate and chair technical/design meetings Comfort working in an international and multi-cultural context. Ability to work with other teams, internal customers, business analysts and others Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Technical Business Analyst - Pricing (Insurance) Qlik to Power BI Migration Role: Technical Business Analyst - Pricing & BI Migration Location: London (Hybrid - 1-2 days onsite) Contract: 6 Months Initial Contract Engagement: Inside IR35 Rate: 450 a day Overview We are seeking an experienced Technical Business Analyst to join a major transformation programme within the insurance sector. The successful candidate will have strong Insurance Pricing experience combined with a proven track record delivering Qlik to Power BI migration projects . This role will act as the bridge between Pricing, Underwriting, Data, and BI teams, ensuring that business-critical pricing and reporting capabilities are successfully migrated from Qlik to Power BI while maintaining data integrity and business value. Key Responsibilities Lead business analysis activities across a Qlik to Power BI migration programme. Work closely with Pricing stakeholders to understand rating, pricing, and reporting requirements. Analyse existing QlikView/Qlik Sense reports, dashboards, and data models. Define future-state reporting and analytics solutions within Power BI. Gather, document, and validate business and functional requirements. Facilitate workshops with Pricing, Underwriting, Finance, and Data teams. Create user stories, process maps, functional specifications, and acceptance criteria. Support data mapping, reconciliation, testing, and UAT activities. Identify risks, dependencies, and reporting gaps throughout the migration lifecycle. Collaborate with Power BI Developers, Data Engineers, Architects, and Project Managers to ensure successful delivery. Mandatory Skills & Experience Proven experience as a Technical Business Analyst . Strong Insurance Pricing experience (mandatory). Demonstrable experience delivering Qlik to Power BI migration projects (mandatory). Experience working within General Insurance, Commercial Insurance, or Personal Lines environments. Strong understanding of pricing processes, pricing data, rating models, and reporting. Hands-on knowledge of: QlikView and/or Qlik Sense Power BI Data modelling and reporting solutions Data warehousing concepts Experience gathering and documenting complex business and technical requirements. Strong stakeholder management and workshop facilitation skills. Experience supporting testing, UAT, and data validation activities. Excellent communication and documentation skills. Desirable Skills SQL and data analysis experience. Exposure to actuarial, underwriting, or risk data. Experience with Azure Data Platform and Microsoft BI technologies. Knowledge of Agile delivery methodologies. Experience working on large-scale data transformation programmes.
24/06/2026
Contractor
Technical Business Analyst - Pricing (Insurance) Qlik to Power BI Migration Role: Technical Business Analyst - Pricing & BI Migration Location: London (Hybrid - 1-2 days onsite) Contract: 6 Months Initial Contract Engagement: Inside IR35 Rate: 450 a day Overview We are seeking an experienced Technical Business Analyst to join a major transformation programme within the insurance sector. The successful candidate will have strong Insurance Pricing experience combined with a proven track record delivering Qlik to Power BI migration projects . This role will act as the bridge between Pricing, Underwriting, Data, and BI teams, ensuring that business-critical pricing and reporting capabilities are successfully migrated from Qlik to Power BI while maintaining data integrity and business value. Key Responsibilities Lead business analysis activities across a Qlik to Power BI migration programme. Work closely with Pricing stakeholders to understand rating, pricing, and reporting requirements. Analyse existing QlikView/Qlik Sense reports, dashboards, and data models. Define future-state reporting and analytics solutions within Power BI. Gather, document, and validate business and functional requirements. Facilitate workshops with Pricing, Underwriting, Finance, and Data teams. Create user stories, process maps, functional specifications, and acceptance criteria. Support data mapping, reconciliation, testing, and UAT activities. Identify risks, dependencies, and reporting gaps throughout the migration lifecycle. Collaborate with Power BI Developers, Data Engineers, Architects, and Project Managers to ensure successful delivery. Mandatory Skills & Experience Proven experience as a Technical Business Analyst . Strong Insurance Pricing experience (mandatory). Demonstrable experience delivering Qlik to Power BI migration projects (mandatory). Experience working within General Insurance, Commercial Insurance, or Personal Lines environments. Strong understanding of pricing processes, pricing data, rating models, and reporting. Hands-on knowledge of: QlikView and/or Qlik Sense Power BI Data modelling and reporting solutions Data warehousing concepts Experience gathering and documenting complex business and technical requirements. Strong stakeholder management and workshop facilitation skills. Experience supporting testing, UAT, and data validation activities. Excellent communication and documentation skills. Desirable Skills SQL and data analysis experience. Exposure to actuarial, underwriting, or risk data. Experience with Azure Data Platform and Microsoft BI technologies. Knowledge of Agile delivery methodologies. Experience working on large-scale data transformation programmes.
Finance Data Analyst Hybrid - Central London + Work From Home c£35k - £40k + Bens This is an excellent opportunity for someone with strong finance knowledge and a data or analytical background, or for a part- or fully qualified accountant looking to move into a Finance Data Analyst role. The position would suit candidates confident with financial concepts such as double-entry bookkeeping and P&Ls, as well as data stores, reporting and analysis. The client is a leading live entertainment organisation, making the role attractive to those with an interest in theatre, concerts and live events. Experience in fast-paced B2C or multi-site environments, such as retail, e-commerce, media, food and beverage, travel or hospitality, would also be highly relevant. Based in Central London, the company offers a flexible hybrid model, ideally with two to three days on site each week, although other arrangements may be considered. In this newly created Finance Data Analyst role, the client is looking for a technically capable, analytically minded individual with a strong interest in data, systems and process improvement. The successful candidate will help maintain and develop the Group's Commercial Finance data infrastructure, improve data quality and governance, and enable the Finance team to report, plan and analyse with confidence. Key responsibilities to include: Act as the day-to-day link between Commercial Finance and Data Engineering, translating finance requirements into data solutions and managing development priorities. Administer and support the ongoing development of the Global Finance Datalake and Forecasting & Budgeting (FaB) tool, including user access, process configuration and governance. Work with Finance data stakeholders across the Group to resolve system issues, share best practice and improve data tools and processes. Manage data hygiene and interim manual data feeds while supporting the move towards fuller automation. Build and maintain Power BI reports and dashboards, including DAX development. Support the operation, governance and development of other Commercial Finance data tools, including TM1 Planning Analytics and Microsoft Fabric. Skills, qualities and experience: Understanding of key financial principles, including double-entry bookkeeping and P&Ls, and the ability to apply them in a data context. Working knowledge of data structures and how data moves between source systems, data warehouses and reporting layers. Some exposure to coding or query languages such as DAX, SQL or Python; willingness and ability to learn are more important than deep existing experience. Experience building Power BI reports, with DAX knowledge and an understanding of data modelling best practice. Excellent communication skills, with the ability to explain technical data concepts clearly to non-technical finance stakeholders, and vice versa. Strong proficiency in Excel, with the ability to work confidently with complex data sets. Desirable: experience with TM1 Planning Analytics, Microsoft Dynamics 365 and/or Microsoft Fabric. Experience with enterprise reporting or data lake tools is preferred; prior exposure to a finance function would be beneficial. Salary will depend on experience and is expected to be in the range of £35,000-£40,000, plus a comprehensive benefits package. For further information, please send your CV to Wayne Young at Youngs Employment Services Ltd. YES acts as both an Employment Agent and Employment Business.
24/06/2026
Full time
Finance Data Analyst Hybrid - Central London + Work From Home c£35k - £40k + Bens This is an excellent opportunity for someone with strong finance knowledge and a data or analytical background, or for a part- or fully qualified accountant looking to move into a Finance Data Analyst role. The position would suit candidates confident with financial concepts such as double-entry bookkeeping and P&Ls, as well as data stores, reporting and analysis. The client is a leading live entertainment organisation, making the role attractive to those with an interest in theatre, concerts and live events. Experience in fast-paced B2C or multi-site environments, such as retail, e-commerce, media, food and beverage, travel or hospitality, would also be highly relevant. Based in Central London, the company offers a flexible hybrid model, ideally with two to three days on site each week, although other arrangements may be considered. In this newly created Finance Data Analyst role, the client is looking for a technically capable, analytically minded individual with a strong interest in data, systems and process improvement. The successful candidate will help maintain and develop the Group's Commercial Finance data infrastructure, improve data quality and governance, and enable the Finance team to report, plan and analyse with confidence. Key responsibilities to include: Act as the day-to-day link between Commercial Finance and Data Engineering, translating finance requirements into data solutions and managing development priorities. Administer and support the ongoing development of the Global Finance Datalake and Forecasting & Budgeting (FaB) tool, including user access, process configuration and governance. Work with Finance data stakeholders across the Group to resolve system issues, share best practice and improve data tools and processes. Manage data hygiene and interim manual data feeds while supporting the move towards fuller automation. Build and maintain Power BI reports and dashboards, including DAX development. Support the operation, governance and development of other Commercial Finance data tools, including TM1 Planning Analytics and Microsoft Fabric. Skills, qualities and experience: Understanding of key financial principles, including double-entry bookkeeping and P&Ls, and the ability to apply them in a data context. Working knowledge of data structures and how data moves between source systems, data warehouses and reporting layers. Some exposure to coding or query languages such as DAX, SQL or Python; willingness and ability to learn are more important than deep existing experience. Experience building Power BI reports, with DAX knowledge and an understanding of data modelling best practice. Excellent communication skills, with the ability to explain technical data concepts clearly to non-technical finance stakeholders, and vice versa. Strong proficiency in Excel, with the ability to work confidently with complex data sets. Desirable: experience with TM1 Planning Analytics, Microsoft Dynamics 365 and/or Microsoft Fabric. Experience with enterprise reporting or data lake tools is preferred; prior exposure to a finance function would be beneficial. Salary will depend on experience and is expected to be in the range of £35,000-£40,000, plus a comprehensive benefits package. For further information, please send your CV to Wayne Young at Youngs Employment Services Ltd. YES acts as both an Employment Agent and Employment Business.
Early Professionals - Application Tester (Quality Engineer - Hybrid Cloud) London (Preferred), Leicester or Manchester - Hybrid 12-month Assignment 5 Years UK Residency Required The ideal candidate will have active SC Clearance or be eligible to undergo SC Clearance. We are actively looking to secure an Application Tester (Quality Engineer) to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose / The Role: You will join HMRC's flagship Customs Transformation Programme , supporting the testing of the UK's central customs platform within a high-performing IBM delivery team. As a Quality Engineer, you will work closely with Business Analysts and stakeholders to understand requirements, design and execute test scenarios, and contribute to both manual and automated testing using a bespoke BDD automation framework . Your Key Responsibilities: Analyse business and technical requirements Design and execute test scenarios and test cases Perform functional, integration, and regression testing Work with a bespoke BDD (Behaviour-Driven Development) automation framework Identify, log, and track defects through to resolution Collaborate with developers, analysts, and wider delivery teams Communicate effectively with both technical and non-technical stakeholders Contribute to continuous improvement of testing processes and tools Support delivery within a service-driven, client-focused environment Your Skills: Mandatory: 5 years UK residency (work must be completed within the UK) Strong problem-solving skills and high attention to detail Excellent communication skills with the ability to adapt messaging for different audiences Strong stakeholder and client relationship management ability Experience working in service delivery environments Enthusiastic mindset with a strong willingness to learn new technologies Desirable (not essential): Experience with BDD tools (e.g., Cucumber, Gherkin, SpecFlow) Exposure to test automation frameworks Experience working in Agile environments Knowledge of Hybrid Cloud or enterprise platforms Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay / Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
24/06/2026
Contractor
Early Professionals - Application Tester (Quality Engineer - Hybrid Cloud) London (Preferred), Leicester or Manchester - Hybrid 12-month Assignment 5 Years UK Residency Required The ideal candidate will have active SC Clearance or be eligible to undergo SC Clearance. We are actively looking to secure an Application Tester (Quality Engineer) to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose / The Role: You will join HMRC's flagship Customs Transformation Programme , supporting the testing of the UK's central customs platform within a high-performing IBM delivery team. As a Quality Engineer, you will work closely with Business Analysts and stakeholders to understand requirements, design and execute test scenarios, and contribute to both manual and automated testing using a bespoke BDD automation framework . Your Key Responsibilities: Analyse business and technical requirements Design and execute test scenarios and test cases Perform functional, integration, and regression testing Work with a bespoke BDD (Behaviour-Driven Development) automation framework Identify, log, and track defects through to resolution Collaborate with developers, analysts, and wider delivery teams Communicate effectively with both technical and non-technical stakeholders Contribute to continuous improvement of testing processes and tools Support delivery within a service-driven, client-focused environment Your Skills: Mandatory: 5 years UK residency (work must be completed within the UK) Strong problem-solving skills and high attention to detail Excellent communication skills with the ability to adapt messaging for different audiences Strong stakeholder and client relationship management ability Experience working in service delivery environments Enthusiastic mindset with a strong willingness to learn new technologies Desirable (not essential): Experience with BDD tools (e.g., Cucumber, Gherkin, SpecFlow) Exposure to test automation frameworks Experience working in Agile environments Knowledge of Hybrid Cloud or enterprise platforms Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay / Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Business Analyst. Permanent Remote-first c. 55,000 per annum UK-based We are looking for an experienced Business Analyst to support business and service design across a major change portfolio. This is a role within Social Housing so the initial focus will be primarily within the property space, including asset management, asset compliance, repairs, maintenance and wider property services. Future work may also extend into care, finance and HR. This role would suit someone with experience in social housing, local authority housing, property services, care, CareTech, CRM-enabled change or another highly regulated public sector or service environment. The role. You will provide the analysis, structure and evidence needed to shape better services, clearer requirements and successful transformation delivery. Working with business design partners, programme teams, operational SMEs, digital, data and change colleagues, you will help ensure future-state designs are grounded in operational reality, user needs, business outcomes and the Target Operating Model. This is not simply a requirements-gathering role. You will need to understand complex services, engage stakeholders, map processes, model data and information flows, and turn insight into clear, practical design artefacts. Key responsibilities You will: Analyse current-state property and operational services, including processes, journeys, pain points, risks and service issues. Support discovery and design activity across property services, with potential future involvement in care, finance and HR. Gather insight from operational data, stakeholders and existing documentation. Translate business needs into clear requirements, user stories, acceptance criteria, business rules and design artefacts. Support user-centred service design, aligning future-state designs to user needs and business outcomes. Produce process maps, service models, capability views, data flows and supporting documentation. Facilitate workshops with stakeholders, SMEs and delivery teams. Support CRM, CareTech, property and operational system change by defining requirements, data needs and process impacts. Review solution designs and functional specifications against agreed business requirements. Identify risks, assumptions, gaps and misalignment early. Maintain traceability from discovery through design, build, test and implementation. What we are looking for? You will bring strong business analysis and service design capability, ideally gained in a complex, regulated or public-service environment. Experience in some of the following would be ideal: Social housing, local authority housing, care, CareTech, health, local government or regulated services. Property services, asset management, asset compliance, repairs or maintenance. CRM-enabled transformation or customer/service management platforms. Stakeholder engagement across operational, technical and change teams. High-quality documentation, including requirements, process maps, design outputs and workshop records. Data modelling, data flows, reporting requirements or information capture. Business analysis, service design, process analysis or business design within change or transformation. You will also need: Strong analytical and problem-structuring skills. Experience with requirements elicitation, process mapping and journey mapping. The ability to translate operational detail into clear, testable outputs. Good workshop facilitation and stakeholder engagement skills. Excellent written and verbal communication skills. A practical understanding of how systems, data and technology support business processes. A user-centred approach, balancing customer, colleague, operational and business needs. To find out more, please apply with your CV to (url removed) Services advertised are those of an employment agency.
24/06/2026
Full time
Business Analyst. Permanent Remote-first c. 55,000 per annum UK-based We are looking for an experienced Business Analyst to support business and service design across a major change portfolio. This is a role within Social Housing so the initial focus will be primarily within the property space, including asset management, asset compliance, repairs, maintenance and wider property services. Future work may also extend into care, finance and HR. This role would suit someone with experience in social housing, local authority housing, property services, care, CareTech, CRM-enabled change or another highly regulated public sector or service environment. The role. You will provide the analysis, structure and evidence needed to shape better services, clearer requirements and successful transformation delivery. Working with business design partners, programme teams, operational SMEs, digital, data and change colleagues, you will help ensure future-state designs are grounded in operational reality, user needs, business outcomes and the Target Operating Model. This is not simply a requirements-gathering role. You will need to understand complex services, engage stakeholders, map processes, model data and information flows, and turn insight into clear, practical design artefacts. Key responsibilities You will: Analyse current-state property and operational services, including processes, journeys, pain points, risks and service issues. Support discovery and design activity across property services, with potential future involvement in care, finance and HR. Gather insight from operational data, stakeholders and existing documentation. Translate business needs into clear requirements, user stories, acceptance criteria, business rules and design artefacts. Support user-centred service design, aligning future-state designs to user needs and business outcomes. Produce process maps, service models, capability views, data flows and supporting documentation. Facilitate workshops with stakeholders, SMEs and delivery teams. Support CRM, CareTech, property and operational system change by defining requirements, data needs and process impacts. Review solution designs and functional specifications against agreed business requirements. Identify risks, assumptions, gaps and misalignment early. Maintain traceability from discovery through design, build, test and implementation. What we are looking for? You will bring strong business analysis and service design capability, ideally gained in a complex, regulated or public-service environment. Experience in some of the following would be ideal: Social housing, local authority housing, care, CareTech, health, local government or regulated services. Property services, asset management, asset compliance, repairs or maintenance. CRM-enabled transformation or customer/service management platforms. Stakeholder engagement across operational, technical and change teams. High-quality documentation, including requirements, process maps, design outputs and workshop records. Data modelling, data flows, reporting requirements or information capture. Business analysis, service design, process analysis or business design within change or transformation. You will also need: Strong analytical and problem-structuring skills. Experience with requirements elicitation, process mapping and journey mapping. The ability to translate operational detail into clear, testable outputs. Good workshop facilitation and stakeholder engagement skills. Excellent written and verbal communication skills. A practical understanding of how systems, data and technology support business processes. A user-centred approach, balancing customer, colleague, operational and business needs. To find out more, please apply with your CV to (url removed) Services advertised are those of an employment agency.
AWS Serverless Developer - Scotland (Hybrid) - Up to £475 per day Outside IR35 - 12 Months One of Lorien's key public sector clients is looking for an experienced AWS Serverless Developer to join their team on an initial 12-month contract (Possible 12 month extension) Key Responsibilities: Designing, developing and supporting AWS serverless applications using modern cloud-native technologies Building scalable microservices using AWS Lambda, API Gateway, and event-driven architectures Developing Back End services using TypeScript/Node.js in an Agile delivery environment Collaborating with Product Owners, Business Analysts and other engineers to deliver high-quality solutions Contributing to backlog refinement, sprint planning and technical design discussions Writing clean, well-tested code following TDD and best engineering practices Implementing infrastructure-as-code solutions using AWS CDK/CloudFormation Participating in pair programming, code reviews and continuous improvement activities Troubleshooting and resolving issues across development, testing and production environments Key Skills & Experience: Strong experience working as a Software Engineer within Agile environments Proven experience building AWS serverless applications (Lambda, API Gateway, S3) Strong TypeScript/Node.js Back End development experience Experience with infrastructure-as-code (AWS CDK or CloudFormation) Experience building microservices and event-driven architectures Strong understanding of CI/CD pipelines and modern DevOps practices Experience with TDD, pair programming and collaborative engineering Ability to work independently and quickly get up to speed in complex environments Experience working with cross-functional technical and business teams Previous public sector or GDS experience is beneficial Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
24/06/2026
Contractor
AWS Serverless Developer - Scotland (Hybrid) - Up to £475 per day Outside IR35 - 12 Months One of Lorien's key public sector clients is looking for an experienced AWS Serverless Developer to join their team on an initial 12-month contract (Possible 12 month extension) Key Responsibilities: Designing, developing and supporting AWS serverless applications using modern cloud-native technologies Building scalable microservices using AWS Lambda, API Gateway, and event-driven architectures Developing Back End services using TypeScript/Node.js in an Agile delivery environment Collaborating with Product Owners, Business Analysts and other engineers to deliver high-quality solutions Contributing to backlog refinement, sprint planning and technical design discussions Writing clean, well-tested code following TDD and best engineering practices Implementing infrastructure-as-code solutions using AWS CDK/CloudFormation Participating in pair programming, code reviews and continuous improvement activities Troubleshooting and resolving issues across development, testing and production environments Key Skills & Experience: Strong experience working as a Software Engineer within Agile environments Proven experience building AWS serverless applications (Lambda, API Gateway, S3) Strong TypeScript/Node.js Back End development experience Experience with infrastructure-as-code (AWS CDK or CloudFormation) Experience building microservices and event-driven architectures Strong understanding of CI/CD pipelines and modern DevOps practices Experience with TDD, pair programming and collaborative engineering Ability to work independently and quickly get up to speed in complex environments Experience working with cross-functional technical and business teams Previous public sector or GDS experience is beneficial Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Location London Employment Type Full time Location Type Hybrid Department Commercial Revenue Operations Deal Strategy About the role The Deal Strategy Analyst is a commercial operator embedded in Synthesia's Revenue Operations function. This is a deal desk role with depth - you'll partner directly with AE/CSMs, Sales leadership, Finance, and Legal across the EMEA region to structure, price, and approve deals that are commercially sound, operationally clean, and built to close. You will support the deal review process for EMEA: from first submission through approval routing, exception triage, and post-signature hygiene. You're a day to day partner to AE/CSMs on standard deals, escalating non standard structures to senior team members. We are looking for someone with strong technical foundations - Salesforce fluency, revenue recognition awareness, and comfort working in CPQ environments - alongside developing commercial judgement and a willingness to learn the craft of deal structuring. What You'll Do: Deal Review & Structuring Review deal submissions from EMEA AE/CSMs for compliance with pricing policy, discount schedules, and approval thresholds - approving standard deals and routing exceptions to senior reviewers Support modelling of multi year, multi product deals - building ARR, TCV, and per seat/platform fee scenarios under the guidance of senior team members Spot common commercial risks in deal structures and flag them to senior team members or the Manager for review Triage exception requests, gather supporting context from the AE/CSM, and prepare them for review by senior team members with clear documentation Commercial Operations & Systems Manage deal data integrity in Salesforce - ensuring opportunity records, pricing fields, and approval audit trails are accurate and complete Work within DealHub (CPQ) to validate deal configurations, flag misconfigurations, and elevate system issues during the deal review workflow Support ARR and revenue recognition hygiene by flagging deal structures that may create recognition complexity for senior review Assist with maintaining Deal Desk playbooks, floor pricing references, and discount schedule documentation Stakeholder Partnership Act as a first point of contact for EMEA AE/CSMs on standard commercial queries and deal submission questions, escalating senior or complex requests as needed Coordinate with Finance and Legal on routine deal questions, escalating non standard commercial terms or booking issues to senior team members Communicate approval decisions clearly - explaining the why, not just the outcome, and building AE/CSM trust through consistency and speed Managing inbound deal desk cases from the EMEA field - triaging requests from AE/CSMs via the shared deal desk mailbox, tracking case status, and ensuring SLAs are met for standard submissions Process Ownership Maintain deal log accuracy, hit SLAs consistently, and surface observations on recurring approval patterns to the Manager Flag recurring exceptions to the Director that may signal a gap in the approval framework Help roll out new commercial policies into the EMEA field by maintaining documentation and supporting enablement sessions Experience & Technical Skills At least 2 years of experience in a Deal Desk, Sales Operations, Revenue Operations, or commercial finance role in a B2B SaaS company Hands on Salesforce experience - you can navigate opportunity records, run reports, and maintain deal data accuracy without hand holding Familiarity with CPQ systems (DealHub, Salesforce CPQ, or similar) - you understand how deal configurations map to pricing outputs Working knowledge of revenue recognition principles (ASC 606 / IFRS 15) - enough to identify when a deal structure creates a recognition issue and elevate appropriately Comfort building and interpreting deal models in Excel or Google Sheets - ARR/TCV splits, multi year commit scenarios, discount waterfall logic What You'll Bring Working understanding of SaaS commercial mechanics: ARR, TCV, per seat pricing, platform fees, multi year discounting. Clear, confident communicator - comfortable fielding questions from AE/CSMs and asking for help when a deal is outside your remit. Highly organised with a low error rate on repetitive, process driven tasks. Proactive by default - you flag problems early rather than waiting to be asked. EMEA based and comfortable spanning UK, DACH, Nordics, and broader European deal cycles. Nice to Have Experience with CLM platforms (Ironclad, LinkSquares, Luminance, or similar) Exposure to AWS Marketplace or other cloud marketplace deal mechanics Experience supporting a Deal Desk or RevOps tooling implementation Familiarity with NetSuite for order management or billing workflows Knowledge of EMEA specific commercial nuances: GDPR data processing terms, EU procurement cycles, local PO and invoicing requirements Benefits A competitive salary + stock options in our fast growing Series E start up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market defining product. UK Benefits (for region specific, see here)
24/06/2026
Full time
Location London Employment Type Full time Location Type Hybrid Department Commercial Revenue Operations Deal Strategy About the role The Deal Strategy Analyst is a commercial operator embedded in Synthesia's Revenue Operations function. This is a deal desk role with depth - you'll partner directly with AE/CSMs, Sales leadership, Finance, and Legal across the EMEA region to structure, price, and approve deals that are commercially sound, operationally clean, and built to close. You will support the deal review process for EMEA: from first submission through approval routing, exception triage, and post-signature hygiene. You're a day to day partner to AE/CSMs on standard deals, escalating non standard structures to senior team members. We are looking for someone with strong technical foundations - Salesforce fluency, revenue recognition awareness, and comfort working in CPQ environments - alongside developing commercial judgement and a willingness to learn the craft of deal structuring. What You'll Do: Deal Review & Structuring Review deal submissions from EMEA AE/CSMs for compliance with pricing policy, discount schedules, and approval thresholds - approving standard deals and routing exceptions to senior reviewers Support modelling of multi year, multi product deals - building ARR, TCV, and per seat/platform fee scenarios under the guidance of senior team members Spot common commercial risks in deal structures and flag them to senior team members or the Manager for review Triage exception requests, gather supporting context from the AE/CSM, and prepare them for review by senior team members with clear documentation Commercial Operations & Systems Manage deal data integrity in Salesforce - ensuring opportunity records, pricing fields, and approval audit trails are accurate and complete Work within DealHub (CPQ) to validate deal configurations, flag misconfigurations, and elevate system issues during the deal review workflow Support ARR and revenue recognition hygiene by flagging deal structures that may create recognition complexity for senior review Assist with maintaining Deal Desk playbooks, floor pricing references, and discount schedule documentation Stakeholder Partnership Act as a first point of contact for EMEA AE/CSMs on standard commercial queries and deal submission questions, escalating senior or complex requests as needed Coordinate with Finance and Legal on routine deal questions, escalating non standard commercial terms or booking issues to senior team members Communicate approval decisions clearly - explaining the why, not just the outcome, and building AE/CSM trust through consistency and speed Managing inbound deal desk cases from the EMEA field - triaging requests from AE/CSMs via the shared deal desk mailbox, tracking case status, and ensuring SLAs are met for standard submissions Process Ownership Maintain deal log accuracy, hit SLAs consistently, and surface observations on recurring approval patterns to the Manager Flag recurring exceptions to the Director that may signal a gap in the approval framework Help roll out new commercial policies into the EMEA field by maintaining documentation and supporting enablement sessions Experience & Technical Skills At least 2 years of experience in a Deal Desk, Sales Operations, Revenue Operations, or commercial finance role in a B2B SaaS company Hands on Salesforce experience - you can navigate opportunity records, run reports, and maintain deal data accuracy without hand holding Familiarity with CPQ systems (DealHub, Salesforce CPQ, or similar) - you understand how deal configurations map to pricing outputs Working knowledge of revenue recognition principles (ASC 606 / IFRS 15) - enough to identify when a deal structure creates a recognition issue and elevate appropriately Comfort building and interpreting deal models in Excel or Google Sheets - ARR/TCV splits, multi year commit scenarios, discount waterfall logic What You'll Bring Working understanding of SaaS commercial mechanics: ARR, TCV, per seat pricing, platform fees, multi year discounting. Clear, confident communicator - comfortable fielding questions from AE/CSMs and asking for help when a deal is outside your remit. Highly organised with a low error rate on repetitive, process driven tasks. Proactive by default - you flag problems early rather than waiting to be asked. EMEA based and comfortable spanning UK, DACH, Nordics, and broader European deal cycles. Nice to Have Experience with CLM platforms (Ironclad, LinkSquares, Luminance, or similar) Exposure to AWS Marketplace or other cloud marketplace deal mechanics Experience supporting a Deal Desk or RevOps tooling implementation Familiarity with NetSuite for order management or billing workflows Knowledge of EMEA specific commercial nuances: GDPR data processing terms, EU procurement cycles, local PO and invoicing requirements Benefits A competitive salary + stock options in our fast growing Series E start up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market defining product. UK Benefits (for region specific, see here)
ServiceNow Platform Developer Synergize Consulting is supporting a major government programme and is seeking several experienced ServiceNow Platform Developers to join a high-performing team delivering secure, mission-critical digital services. This is an opportunity to work on projects that genuinely matter, supporting the delivery of technology solutions that underpin national security and defence operations. You'll play a key role in developing and enhancing ServiceNow capabilities within a highly secure environment, helping to drive automation, operational excellence, and digital transformation across complex enterprise platforms. The Opportunity As a ServiceNow Platform Developer, you will be responsible for designing, developing, configuring, and maintaining ServiceNow solutions across a secure enterprise environment. A key focus of the role will be supporting and enhancing IT Operations Management (ITOM) capabilities, helping to improve service visibility, operational resilience, and automation across critical defence systems. Working alongside architects, business analysts, infrastructure teams, and stakeholders, you will have the opportunity to influence platform strategy and contribute to the delivery of innovative solutions using the latest ServiceNow technologies. Key Responsibilities Design, develop, and configure ServiceNow applications and platform capabilities Build and enhance workflows, integrations, forms, portals, and automation solutions Support and develop ServiceNow ITOM capabilities, including Discovery, Service Mapping, Event Management, and CMDB Collaborate with business and technical stakeholders to gather and refine requirements Support platform upgrades, enhancements, and continuous improvement initiatives Troubleshoot and resolve technical issues across the platform Ensure solutions align with security, governance, and development best practices Produce and maintain technical documentation Skills & Experience Proven experience developing and configuring ServiceNow solutions Strong understanding of ServiceNow platform architecture and development best practices Experience with JavaScript, integrations, workflows, and platform customisation Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) Experience with Discovery, Service Mapping, Event Management, and CMDB Experience working within Agile delivery environments Strong communication and stakeholder engagement skills Ability to operate effectively within secure and regulated environments Desirable ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow ITOM Implementation Specialist certification Experience supporting government, defence, or secure public sector programmes Knowledge of ITIL best practices Experience with Service Portal, Integration Hub, Flow Designer, and automation tooling Security Requirements Due to the nature of this programme: Candidates must hold current SC Clearance or be eligible to obtain SC Clearance Applicants must be Sole UK Nationals Successful candidates will be required to satisfy all government security vetting requirements What's on Offer? ? Opportunity to work on high-profile government and defence programmes ? Exposure to large-scale ServiceNow and ITOM environments ? Hybrid working model with flexibility built around delivery ? Long-term project stability and career-enhancing experience ? Collaborative and technically skilled delivery teams ? The chance to contribute to projects that have a real impact on national capability Location Hybrid working with occasional travel to secure customer sites across South West England. If you're passionate about ServiceNow, automation, ITSM, ITOM, and delivering technology solutions within highly secure environments, we'd love to hear from you.
24/06/2026
Contractor
ServiceNow Platform Developer Synergize Consulting is supporting a major government programme and is seeking several experienced ServiceNow Platform Developers to join a high-performing team delivering secure, mission-critical digital services. This is an opportunity to work on projects that genuinely matter, supporting the delivery of technology solutions that underpin national security and defence operations. You'll play a key role in developing and enhancing ServiceNow capabilities within a highly secure environment, helping to drive automation, operational excellence, and digital transformation across complex enterprise platforms. The Opportunity As a ServiceNow Platform Developer, you will be responsible for designing, developing, configuring, and maintaining ServiceNow solutions across a secure enterprise environment. A key focus of the role will be supporting and enhancing IT Operations Management (ITOM) capabilities, helping to improve service visibility, operational resilience, and automation across critical defence systems. Working alongside architects, business analysts, infrastructure teams, and stakeholders, you will have the opportunity to influence platform strategy and contribute to the delivery of innovative solutions using the latest ServiceNow technologies. Key Responsibilities Design, develop, and configure ServiceNow applications and platform capabilities Build and enhance workflows, integrations, forms, portals, and automation solutions Support and develop ServiceNow ITOM capabilities, including Discovery, Service Mapping, Event Management, and CMDB Collaborate with business and technical stakeholders to gather and refine requirements Support platform upgrades, enhancements, and continuous improvement initiatives Troubleshoot and resolve technical issues across the platform Ensure solutions align with security, governance, and development best practices Produce and maintain technical documentation Skills & Experience Proven experience developing and configuring ServiceNow solutions Strong understanding of ServiceNow platform architecture and development best practices Experience with JavaScript, integrations, workflows, and platform customisation Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) Experience with Discovery, Service Mapping, Event Management, and CMDB Experience working within Agile delivery environments Strong communication and stakeholder engagement skills Ability to operate effectively within secure and regulated environments Desirable ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow ITOM Implementation Specialist certification Experience supporting government, defence, or secure public sector programmes Knowledge of ITIL best practices Experience with Service Portal, Integration Hub, Flow Designer, and automation tooling Security Requirements Due to the nature of this programme: Candidates must hold current SC Clearance or be eligible to obtain SC Clearance Applicants must be Sole UK Nationals Successful candidates will be required to satisfy all government security vetting requirements What's on Offer? ? Opportunity to work on high-profile government and defence programmes ? Exposure to large-scale ServiceNow and ITOM environments ? Hybrid working model with flexibility built around delivery ? Long-term project stability and career-enhancing experience ? Collaborative and technically skilled delivery teams ? The chance to contribute to projects that have a real impact on national capability Location Hybrid working with occasional travel to secure customer sites across South West England. If you're passionate about ServiceNow, automation, ITSM, ITOM, and delivering technology solutions within highly secure environments, we'd love to hear from you.
CBSbutler Holdings Limited trading as CBSbutler
Southampton, Hampshire
Project Manager - Defence Permanent 65K - 80K + Bonus + Benefits Hybrid Working - Southampton - 2 days per week SC / DV Clearance or eligibility is required An exciting opportunity has arisen for a Project Manager to join a highly respected technology organisation delivering complex solutions across secure government and defence environments. Working alongside multidisciplinary teams of engineers, scientists, analysts, and technical specialists, you will play a key role in delivering innovative projects that support critical national capabilities. Key Responsibilities: Develop and manage project plans, schedules, budgets, and resource allocations Lead project delivery activities throughout the full lifecycle, ensuring successful outcomes against cost, quality and timescale objectives Build strong relationships with customers, suppliers, and internal stakeholders Identify, manage, and mitigate project risks and issues Track project performance and provide accurate reporting and forecasting Support project mobilisation, governance, documentation, and continuous improvement initiatives Facilitate project meetings and coordinate cross-functional delivery teams Skills and Experience: Proven Project Management experience within engineering, technology, defence, aerospace, security, or highly regulated environments Experience delivering product development, technology, research, or consultancy-based projects Strong stakeholder management and communication skills APM PMQ, PRINCE2, PMI, or equivalent Project Management qualification Experience working within structured project delivery frameworks Ability to manage multiple priorities in a fast-paced technical environment Desirable Experience: Defence, National Security, Aerospace, or Government programmes Product development and engineering delivery Risk, financial, and resource management Agile and traditional project delivery methodologies Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
24/06/2026
Full time
Project Manager - Defence Permanent 65K - 80K + Bonus + Benefits Hybrid Working - Southampton - 2 days per week SC / DV Clearance or eligibility is required An exciting opportunity has arisen for a Project Manager to join a highly respected technology organisation delivering complex solutions across secure government and defence environments. Working alongside multidisciplinary teams of engineers, scientists, analysts, and technical specialists, you will play a key role in delivering innovative projects that support critical national capabilities. Key Responsibilities: Develop and manage project plans, schedules, budgets, and resource allocations Lead project delivery activities throughout the full lifecycle, ensuring successful outcomes against cost, quality and timescale objectives Build strong relationships with customers, suppliers, and internal stakeholders Identify, manage, and mitigate project risks and issues Track project performance and provide accurate reporting and forecasting Support project mobilisation, governance, documentation, and continuous improvement initiatives Facilitate project meetings and coordinate cross-functional delivery teams Skills and Experience: Proven Project Management experience within engineering, technology, defence, aerospace, security, or highly regulated environments Experience delivering product development, technology, research, or consultancy-based projects Strong stakeholder management and communication skills APM PMQ, PRINCE2, PMI, or equivalent Project Management qualification Experience working within structured project delivery frameworks Ability to manage multiple priorities in a fast-paced technical environment Desirable Experience: Defence, National Security, Aerospace, or Government programmes Product development and engineering delivery Risk, financial, and resource management Agile and traditional project delivery methodologies Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
What you'll bring to the team Admissions Platform Systems Analyst Location: London/Hybrid Hours: 37.5 hours per week Contract: Permanent The Admissions Platform Systems Analyst plays a key role within Merlin Entertainments, responsible for analysing, maintaining, and enhancing the admissions platform to ensure strong performance and seamless integration across global attractions. Acting as both a technical and operational specialist, this role provides insights, resolves complex system issues, and supports the delivery of new features. Success relies on close collaboration with internal teams and external partners to ensure the platform operates efficiently and consistently supports an exceptional guest experience. Responsibilities: Platform Analysis & Optimisation Monitor platform performance to identify issues, remove bottlenecks, and enhance overall efficiency and user experience. Analyse platform data to uncover insights that influence improvements and support effective decision making. Review and refine operational workflows to maximise platform functionality. Optimise the end to end customer journey, improving usability and conversion across all touchpoints. Act as a subject matter expert, providing technical guidance that shapes business decisions. Technical Support & Troubleshooting Serve as the main technical contact for resolving complex platform issues, working closely with internal IT teams and third party vendors. Oversee routine maintenance and updates to ensure the platform remains secure, compliant, and fully supported. Maintain clear, accurate documentation covering configurations, workflows, and troubleshooting processes. Ensure consistent system configuration across attractions while accommodating local needs and commercial objectives. Test and approve new features, ensuring they meet requirements and quality standards before launch. Development & Collaboration Support the design, testing, and deployment of new platform features in partnership with development teams and key stakeholders. Build strong relationships with teams such as marketing, admissions, and IT to ensure the platform evolves in line with business goals. Partner with external technology providers to deliver updates, integrations, and ongoing support. Gather and translate requirements for complex business challenges to guide technical solutions. Champion best practices and promote consistent, effective use of functionality across the platform and related systems. Qualifications & Experience Proven experience in systems analysis or a related technical role, ideally within the tourism, hospitality, or entertainment sectors. Strong understanding of digital platforms, system integration, and data analysis. Demonstrated ability to resolve complex technical issues and deliver system improvements. Degree in Computer Science, Information Systems, or a related field, or equivalent professional experience. Benefits 'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones! Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year's service 33 days holiday (including bank holidays) Company bonus Private pension scheme 40% discount online off LEGO 25% discount in our on site retail shops and restaurants Ongoing training and development opportunities Plus, many more Pay Range Competitive
24/06/2026
Full time
What you'll bring to the team Admissions Platform Systems Analyst Location: London/Hybrid Hours: 37.5 hours per week Contract: Permanent The Admissions Platform Systems Analyst plays a key role within Merlin Entertainments, responsible for analysing, maintaining, and enhancing the admissions platform to ensure strong performance and seamless integration across global attractions. Acting as both a technical and operational specialist, this role provides insights, resolves complex system issues, and supports the delivery of new features. Success relies on close collaboration with internal teams and external partners to ensure the platform operates efficiently and consistently supports an exceptional guest experience. Responsibilities: Platform Analysis & Optimisation Monitor platform performance to identify issues, remove bottlenecks, and enhance overall efficiency and user experience. Analyse platform data to uncover insights that influence improvements and support effective decision making. Review and refine operational workflows to maximise platform functionality. Optimise the end to end customer journey, improving usability and conversion across all touchpoints. Act as a subject matter expert, providing technical guidance that shapes business decisions. Technical Support & Troubleshooting Serve as the main technical contact for resolving complex platform issues, working closely with internal IT teams and third party vendors. Oversee routine maintenance and updates to ensure the platform remains secure, compliant, and fully supported. Maintain clear, accurate documentation covering configurations, workflows, and troubleshooting processes. Ensure consistent system configuration across attractions while accommodating local needs and commercial objectives. Test and approve new features, ensuring they meet requirements and quality standards before launch. Development & Collaboration Support the design, testing, and deployment of new platform features in partnership with development teams and key stakeholders. Build strong relationships with teams such as marketing, admissions, and IT to ensure the platform evolves in line with business goals. Partner with external technology providers to deliver updates, integrations, and ongoing support. Gather and translate requirements for complex business challenges to guide technical solutions. Champion best practices and promote consistent, effective use of functionality across the platform and related systems. Qualifications & Experience Proven experience in systems analysis or a related technical role, ideally within the tourism, hospitality, or entertainment sectors. Strong understanding of digital platforms, system integration, and data analysis. Demonstrated ability to resolve complex technical issues and deliver system improvements. Degree in Computer Science, Information Systems, or a related field, or equivalent professional experience. Benefits 'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones! Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year's service 33 days holiday (including bank holidays) Company bonus Private pension scheme 40% discount online off LEGO 25% discount in our on site retail shops and restaurants Ongoing training and development opportunities Plus, many more Pay Range Competitive
End User Support Analyst Salary: Up to £40,000 per annum (depending on experience) Location: Cardiff - Office based, 5 days per week The Opportunity We are partnering with a leading organisation seeking an experienced End User Support Analyst to join their IT support function in Cardiff. This is an excellent opportunity for a customer focused IT professional with strong 2nd Line Support experience who enjoys working in a hands on environment. The role will be responsible for providing high quality technical support across a range of end user technologies, ensuring employees receive an efficient and professional IT service. Working as part of a wider support team, you will play a key role in resolving complex technical issues, supporting device management activities, and contributing to the continuous improvement of IT support services and processes. Key Responsibilities Provide 2nd line technical support across a range of end user technologies including desktops, laptops, mobile devices, and collaboration tools. Troubleshoot and resolve complex issues across Windows, macOS, Microsoft 365, authentication services, and connectivity related problems. Support device life cycle management activities including builds, deployments, software installations, upgrades, and patching. Manage user accounts, permissions, and access requests through Active Directory, Entra ID, and associated identity management platforms. Administer and support mobile device management solutions, ensuring devices remain compliant and appropriately configured. Diagnose and resolve hardware and peripheral issues, coordinating repairs and replacements where required. Investigate recurring incidents, identify trends, and contribute towards long term solutions and service improvements. Escalate complex issues to specialist teams and third party providers, providing detailed diagnostics and ensuring ownership through to resolution. Maintain accurate ticket updates, asset records, and technical documentation in line with service standards. Collaborate closely with internal IT teams to deliver a seamless support experience for end users. Essential Experience Proven experience within a 2nd Line Support, End User Support, Desktop Support, or similar IT support role. Experience working within professional services and/or a large corporate organisation Strong troubleshooting skills across Windows and/or macOS environments. Experience supporting Microsoft 365 applications and services. Knowledge of Active Directory and/or Entra ID administration. Experience supporting endpoint management and device deployment activities. Exposure to Mobile Device Management (MDM) platforms such as Microsoft Intune or equivalent. Experience supporting laptops, desktops, mobile devices, and associated peripherals. Strong understanding of incident management, service request fulfilment, and IT support best practices. Experience working with ITSM or service management tools. Ability to manage multiple priorities while maintaining excellent customer service standards. Personal Attributes The successful candidate will be: Customer focused with a passion for delivering excellent support. A strong problem solver with a structured approach to troubleshooting. Professional, organised, and detail oriented. Able to prioritise effectively in a fast paced environment. A collaborative team player who enjoys working closely with colleagues and stakeholders. Proactive and committed to continuous improvement. Comfortable travelling to other office locations when required. How to Apply If you have strong 2nd Line Support experience and are looking for an opportunity to join a collaborative and professional IT environment, we would welcome your application.
24/06/2026
Full time
End User Support Analyst Salary: Up to £40,000 per annum (depending on experience) Location: Cardiff - Office based, 5 days per week The Opportunity We are partnering with a leading organisation seeking an experienced End User Support Analyst to join their IT support function in Cardiff. This is an excellent opportunity for a customer focused IT professional with strong 2nd Line Support experience who enjoys working in a hands on environment. The role will be responsible for providing high quality technical support across a range of end user technologies, ensuring employees receive an efficient and professional IT service. Working as part of a wider support team, you will play a key role in resolving complex technical issues, supporting device management activities, and contributing to the continuous improvement of IT support services and processes. Key Responsibilities Provide 2nd line technical support across a range of end user technologies including desktops, laptops, mobile devices, and collaboration tools. Troubleshoot and resolve complex issues across Windows, macOS, Microsoft 365, authentication services, and connectivity related problems. Support device life cycle management activities including builds, deployments, software installations, upgrades, and patching. Manage user accounts, permissions, and access requests through Active Directory, Entra ID, and associated identity management platforms. Administer and support mobile device management solutions, ensuring devices remain compliant and appropriately configured. Diagnose and resolve hardware and peripheral issues, coordinating repairs and replacements where required. Investigate recurring incidents, identify trends, and contribute towards long term solutions and service improvements. Escalate complex issues to specialist teams and third party providers, providing detailed diagnostics and ensuring ownership through to resolution. Maintain accurate ticket updates, asset records, and technical documentation in line with service standards. Collaborate closely with internal IT teams to deliver a seamless support experience for end users. Essential Experience Proven experience within a 2nd Line Support, End User Support, Desktop Support, or similar IT support role. Experience working within professional services and/or a large corporate organisation Strong troubleshooting skills across Windows and/or macOS environments. Experience supporting Microsoft 365 applications and services. Knowledge of Active Directory and/or Entra ID administration. Experience supporting endpoint management and device deployment activities. Exposure to Mobile Device Management (MDM) platforms such as Microsoft Intune or equivalent. Experience supporting laptops, desktops, mobile devices, and associated peripherals. Strong understanding of incident management, service request fulfilment, and IT support best practices. Experience working with ITSM or service management tools. Ability to manage multiple priorities while maintaining excellent customer service standards. Personal Attributes The successful candidate will be: Customer focused with a passion for delivering excellent support. A strong problem solver with a structured approach to troubleshooting. Professional, organised, and detail oriented. Able to prioritise effectively in a fast paced environment. A collaborative team player who enjoys working closely with colleagues and stakeholders. Proactive and committed to continuous improvement. Comfortable travelling to other office locations when required. How to Apply If you have strong 2nd Line Support experience and are looking for an opportunity to join a collaborative and professional IT environment, we would welcome your application.
We have an exciting job opportunity for ServiceNow Architect role at London, UK - Contract/FTE Role: ServiceNow Architect Duration: Contract/FTE Location: London, UK (02 Days onsite in a week) Key Responsibilities Serve as the technical authority on ServiceNow architecture, design, and best practices. Define and drive the overall platform strategy, roadmap, and governance. Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications. Ensure platform scalability, security, performance, and integrations with other enterprise systems. Provide technical leadership in solution design workshops, architecture reviews, and governance boards. Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives. Mentor and guide ServiceNow developers and administrators on technical best practices. Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements. Ensure compliance with enterprise architecture, security, and regulatory requirements. Required Qualifications Strong experience with ServiceNow ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow Scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) in multiple modules. ServiceNow Certified Application Developer (CAD). ServiceNow Certified Technical Architect (CTA) or progress toward certification. Experience with Agile/Scrum delivery methodologies. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems.
24/06/2026
We have an exciting job opportunity for ServiceNow Architect role at London, UK - Contract/FTE Role: ServiceNow Architect Duration: Contract/FTE Location: London, UK (02 Days onsite in a week) Key Responsibilities Serve as the technical authority on ServiceNow architecture, design, and best practices. Define and drive the overall platform strategy, roadmap, and governance. Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications. Ensure platform scalability, security, performance, and integrations with other enterprise systems. Provide technical leadership in solution design workshops, architecture reviews, and governance boards. Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives. Mentor and guide ServiceNow developers and administrators on technical best practices. Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements. Ensure compliance with enterprise architecture, security, and regulatory requirements. Required Qualifications Strong experience with ServiceNow ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow Scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) in multiple modules. ServiceNow Certified Application Developer (CAD). ServiceNow Certified Technical Architect (CTA) or progress toward certification. Experience with Agile/Scrum delivery methodologies. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems.
SAP S/4HANA Manufacturing Logistics Analyst Join a major SAP S/4HANA digital transformation programme, supporting manufacturing logistics and warehouse readiness for a trusted UK defence partner. This role plays a key part in the migration from SAP ECC6 to S/4HANA, working at the centre of a group-wide initiative to modernise logistics services, improve data quality, and drive consistent ways of working across manufacturing sites. The roleAs a Manufacturing Logistics Analyst, you will work closely with logistics and warehouse SMEs to ensure processes, data, and operational readiness are aligned for S/4HANA deployment. You will support logistics services activities across the programme, with a strong focus on process mapping, data migration readiness, and SAP logistics support. What youll be doing Supporting logistics services activities across an SAP ECC6 to S/4HANA migration Documenting AS IS / TO BE manufacturing logistics processes Performing process and data gap analysis against S/4HANA requirements Supporting master data cleansing, validation, and migration readiness Assisting with data mapping and transformation for logistics objects Resolving stock, inventory, and transactional discrepancies Supporting test preparation and execution for logistics scenarios What were looking forEssential Experience supporting ERP or SAP transformation programmes Background in manufacturing, logistics, or warehouse operations Hands-on experience with SAP systems (S/4HANA exposure preferred) Strong analytical skills across process, data, and system readiness Desirable Exposure to SAP logistics modules such as EWM, MM, or TM Experience supporting data migration or data governance Experience in regulated or complex manufacturing environments What happens now?If your application meets the initial selection criteria, a member of our talent acquisition team will contact you via email to arrange a structured screening call. This conversation will explore your experience, technical background, and suitability for the role in more detail. Security Clearance: British Citizen or a Dual UK national with British citizenshipRestrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. More about the role:For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This role is based at our client's headquarters in Stevenage, a key location for missile operations. The site offers excellent transportation links, an onsite gym, and a coffee shop. JBRP1_UKTJ
24/06/2026
Full time
SAP S/4HANA Manufacturing Logistics Analyst Join a major SAP S/4HANA digital transformation programme, supporting manufacturing logistics and warehouse readiness for a trusted UK defence partner. This role plays a key part in the migration from SAP ECC6 to S/4HANA, working at the centre of a group-wide initiative to modernise logistics services, improve data quality, and drive consistent ways of working across manufacturing sites. The roleAs a Manufacturing Logistics Analyst, you will work closely with logistics and warehouse SMEs to ensure processes, data, and operational readiness are aligned for S/4HANA deployment. You will support logistics services activities across the programme, with a strong focus on process mapping, data migration readiness, and SAP logistics support. What youll be doing Supporting logistics services activities across an SAP ECC6 to S/4HANA migration Documenting AS IS / TO BE manufacturing logistics processes Performing process and data gap analysis against S/4HANA requirements Supporting master data cleansing, validation, and migration readiness Assisting with data mapping and transformation for logistics objects Resolving stock, inventory, and transactional discrepancies Supporting test preparation and execution for logistics scenarios What were looking forEssential Experience supporting ERP or SAP transformation programmes Background in manufacturing, logistics, or warehouse operations Hands-on experience with SAP systems (S/4HANA exposure preferred) Strong analytical skills across process, data, and system readiness Desirable Exposure to SAP logistics modules such as EWM, MM, or TM Experience supporting data migration or data governance Experience in regulated or complex manufacturing environments What happens now?If your application meets the initial selection criteria, a member of our talent acquisition team will contact you via email to arrange a structured screening call. This conversation will explore your experience, technical background, and suitability for the role in more detail. Security Clearance: British Citizen or a Dual UK national with British citizenshipRestrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. More about the role:For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This role is based at our client's headquarters in Stevenage, a key location for missile operations. The site offers excellent transportation links, an onsite gym, and a coffee shop. JBRP1_UKTJ
We're hiring Workday Finance Consultants at both Consultant and Lead level to join a major shared services environment supporting a large-scale Workday Financials platform. This is a fantastic opportunity to play a key role in the delivery, optimisation and ongoing evolution of Workday Financial Management , working alongside senior stakeholders, programme teams and system integrators. The Opportunity You'll work across the full Workday Financials life cycle- design, configuration, support and continuous improvement -within a complex and evolving environment. At Lead level , you'll provide technical leadership, oversight and mentoring. At Consultant level , you'll focus on hands-on delivery, support and stakeholder collaboration. Key Responsibilities Across both levels Deliver and support Workday Financials across modules such as GL, AP, AR, Expenses, Assets, Projects & Reporting Gather and translate business requirements into functional designs and system solutions Support testing (SIT/UAT), releases and enhancements Drive process improvement and system optimisation Work closely with stakeholders, programme teams and third-party partners Manage incidents, service requests and documentation aligned to SLA/KPIs Additional responsibilities at Lead level Provide technical leadership and design assurance across Workday Financials Act as a senior escalation point for complex issues Oversee delivery quality, governance, and roadmap alignment Mentor and supervise consultants and analysts Support architectural decisions and continuous improvement initiatives What We're Looking For Essential Experience with Workday Financial Management (implementation, configuration or support) Strong understanding of finance processes in complex organisations Ability to gather requirements and produce high-quality functional designs Experience working in Agile or structured delivery environments Excellent stakeholder engagement and communication skills Additional for Lead roles Proven experience providing technical leadership or oversight Experience mentoring or leading other consultants Desirable Public sector or shared services experience Exposure to other ERP platforms (Oracle, etc.) Workday integrations, reporting or analytics experience Relevant certifications If you feel you have the skills and experience needed for this role; please do apply now. By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).
24/06/2026
Full time
We're hiring Workday Finance Consultants at both Consultant and Lead level to join a major shared services environment supporting a large-scale Workday Financials platform. This is a fantastic opportunity to play a key role in the delivery, optimisation and ongoing evolution of Workday Financial Management , working alongside senior stakeholders, programme teams and system integrators. The Opportunity You'll work across the full Workday Financials life cycle- design, configuration, support and continuous improvement -within a complex and evolving environment. At Lead level , you'll provide technical leadership, oversight and mentoring. At Consultant level , you'll focus on hands-on delivery, support and stakeholder collaboration. Key Responsibilities Across both levels Deliver and support Workday Financials across modules such as GL, AP, AR, Expenses, Assets, Projects & Reporting Gather and translate business requirements into functional designs and system solutions Support testing (SIT/UAT), releases and enhancements Drive process improvement and system optimisation Work closely with stakeholders, programme teams and third-party partners Manage incidents, service requests and documentation aligned to SLA/KPIs Additional responsibilities at Lead level Provide technical leadership and design assurance across Workday Financials Act as a senior escalation point for complex issues Oversee delivery quality, governance, and roadmap alignment Mentor and supervise consultants and analysts Support architectural decisions and continuous improvement initiatives What We're Looking For Essential Experience with Workday Financial Management (implementation, configuration or support) Strong understanding of finance processes in complex organisations Ability to gather requirements and produce high-quality functional designs Experience working in Agile or structured delivery environments Excellent stakeholder engagement and communication skills Additional for Lead roles Proven experience providing technical leadership or oversight Experience mentoring or leading other consultants Desirable Public sector or shared services experience Exposure to other ERP platforms (Oracle, etc.) Workday integrations, reporting or analytics experience Relevant certifications If you feel you have the skills and experience needed for this role; please do apply now. By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).
