The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
EUROPEAN SOFTWARE SOLUTIONS (UK) LIMITED
Manchester, Lancashire
Role Summary We are seeking an experienced Enterprise Architect Onsite Lead to drive a strategic Agentic IVR transformation program for a leading banking client on GCP. This role combines deep architectural expertise with strong customer relationship management, acting as a trusted advisor to senior business and technology stakeholders. Key Responsibilities Serve as the primary onsite liaison for banking stakeholders, building strong, trust-based relationships across business, operations, and IT. Lead Agentic IVR architecture design using GCP (CXAS, Dialogflow CX, ADK, Vertex AI, Apigee) for banking use cases such as customer servicing, fraud checks, payments, and loan inquiries. Translate business goals into secure, compliant, and scalable AI-driven conversational solutions. Drive CX transformation and automation strategy aligned with regulatory requirements. Ensure seamless integration with core banking systems, and CCaaS platforms. Establish governance, compliance, and AI guardrails (data privacy, auditability, explainability). Oversee delivery teams ensuring quality, performance, and resilience. Key Skills Strong banking domain expertise (retail, lending, payments, contact center) Expertise in Conversational AI / IVR and GCP architecture Knowledge of Agentic AI, RAG, and API-led integrations Exceptional stakeholder engagement and influencing skills Experience 1218+ years in enterprise architecture / solution design Proven experience in onsite client-facing roles in banking programs Hands-on delivery of IVR / Contact Center / Conversational AI transformations Experience with large-scale digital transformation in regulated environments Track record of engaging executive stakeholders and driving CX initiatives Preferred Qualifications Experience working with Tier-1 banks or financial institutions Strong understanding of banking regulations (e.g., data privacy, PCI-DSS, GDPR equivalents) Exposure to CCaaS platforms (Google CXAS/CES, Genesys, NICE, Amazon Connect) Experience in multi-agent orchestration / agentic frameworks Familiarity with AI governance, risk management, and model validation frameworks Certifications Google Cloud Professional Architect (Mandatory/Preferred) Google Professional Machine Learning Engineer Certifications in Conversational AI platforms (Google CES, Dialogflow CX or equivalent) TOGAF / Enterprise Architecture certifications JBRP1_UKTJ
25/06/2026
Full time
Role Summary We are seeking an experienced Enterprise Architect Onsite Lead to drive a strategic Agentic IVR transformation program for a leading banking client on GCP. This role combines deep architectural expertise with strong customer relationship management, acting as a trusted advisor to senior business and technology stakeholders. Key Responsibilities Serve as the primary onsite liaison for banking stakeholders, building strong, trust-based relationships across business, operations, and IT. Lead Agentic IVR architecture design using GCP (CXAS, Dialogflow CX, ADK, Vertex AI, Apigee) for banking use cases such as customer servicing, fraud checks, payments, and loan inquiries. Translate business goals into secure, compliant, and scalable AI-driven conversational solutions. Drive CX transformation and automation strategy aligned with regulatory requirements. Ensure seamless integration with core banking systems, and CCaaS platforms. Establish governance, compliance, and AI guardrails (data privacy, auditability, explainability). Oversee delivery teams ensuring quality, performance, and resilience. Key Skills Strong banking domain expertise (retail, lending, payments, contact center) Expertise in Conversational AI / IVR and GCP architecture Knowledge of Agentic AI, RAG, and API-led integrations Exceptional stakeholder engagement and influencing skills Experience 1218+ years in enterprise architecture / solution design Proven experience in onsite client-facing roles in banking programs Hands-on delivery of IVR / Contact Center / Conversational AI transformations Experience with large-scale digital transformation in regulated environments Track record of engaging executive stakeholders and driving CX initiatives Preferred Qualifications Experience working with Tier-1 banks or financial institutions Strong understanding of banking regulations (e.g., data privacy, PCI-DSS, GDPR equivalents) Exposure to CCaaS platforms (Google CXAS/CES, Genesys, NICE, Amazon Connect) Experience in multi-agent orchestration / agentic frameworks Familiarity with AI governance, risk management, and model validation frameworks Certifications Google Cloud Professional Architect (Mandatory/Preferred) Google Professional Machine Learning Engineer Certifications in Conversational AI platforms (Google CES, Dialogflow CX or equivalent) TOGAF / Enterprise Architecture certifications JBRP1_UKTJ
We are looking for an experienced Senior Engineer with a strong technical background in Microsoft 365, security, and modern workplace technologies. This role focuses on designing, securing, and improving Microsoft environments for customers, while acting as a trusted technical advisor and escalation point within the engineering team. Key Responsibilities Design, deploy, and optimise Microsoft 365 environments including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups. Lead tenant reviews, remediation projects, migrations, and platform standardisation. Design and manage secure identity solutions using Microsoft Entra ID. Implement and maintain security technologies including Conditional Access, MFA, Passwordless Authentication, PIM, Microsoft Defender, and Microsoft Purview. Manage and secure endpoints using Intune and Windows Autopilot across Windows, macOS, iOS, and Android. Apply Zero Trust and Microsoft security best practices to customer environments. Support compliance and governance requirements including GDPR and ISO-aligned controls. Use PowerShell and automation to improve efficiency, consistency, and service quality. Produce and maintain technical documentation, standards, and runbooks. Act as a senior escalation point for complex incidents and projects. Mentor junior engineers and contribute to technical standards across the business. Build strong customer relationships and translate business requirements into secure technical solutions. Required Skills & Experience Strong hands-on experience with Microsoft 365 administration and architecture. Excellent knowledge of: Microsoft Entra ID (Azure AD) Intune & Windows Autopilot Microsoft Defender & security tooling SharePoint Online & Teams Exchange Online Experience working within MSP or multi-tenant environments. Strong understanding of identity, endpoint security, and compliance best practices. Excellent troubleshooting, communication, and stakeholder management skills. Ability to lead technical decisions and work independently. Desirable Skills PowerShell scripting and automation. Experience with Microsoft Sentinel and Defender XDR. Experience improving technical standards and engineering processes. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
24/06/2026
Full time
We are looking for an experienced Senior Engineer with a strong technical background in Microsoft 365, security, and modern workplace technologies. This role focuses on designing, securing, and improving Microsoft environments for customers, while acting as a trusted technical advisor and escalation point within the engineering team. Key Responsibilities Design, deploy, and optimise Microsoft 365 environments including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups. Lead tenant reviews, remediation projects, migrations, and platform standardisation. Design and manage secure identity solutions using Microsoft Entra ID. Implement and maintain security technologies including Conditional Access, MFA, Passwordless Authentication, PIM, Microsoft Defender, and Microsoft Purview. Manage and secure endpoints using Intune and Windows Autopilot across Windows, macOS, iOS, and Android. Apply Zero Trust and Microsoft security best practices to customer environments. Support compliance and governance requirements including GDPR and ISO-aligned controls. Use PowerShell and automation to improve efficiency, consistency, and service quality. Produce and maintain technical documentation, standards, and runbooks. Act as a senior escalation point for complex incidents and projects. Mentor junior engineers and contribute to technical standards across the business. Build strong customer relationships and translate business requirements into secure technical solutions. Required Skills & Experience Strong hands-on experience with Microsoft 365 administration and architecture. Excellent knowledge of: Microsoft Entra ID (Azure AD) Intune & Windows Autopilot Microsoft Defender & security tooling SharePoint Online & Teams Exchange Online Experience working within MSP or multi-tenant environments. Strong understanding of identity, endpoint security, and compliance best practices. Excellent troubleshooting, communication, and stakeholder management skills. Ability to lead technical decisions and work independently. Desirable Skills PowerShell scripting and automation. Experience with Microsoft Sentinel and Defender XDR. Experience improving technical standards and engineering processes. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Reading, Berkshire
ITSM Sales Executive - ServiceNow / Halo / Freshworks / Avanti Location: ReadingSalary: £40,000 - £50,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expanding market presence. This hybrid role combines new business development with account management. You will be responsible for generating new opportunities, building a strong pipeline, and growing existing client relationships by understanding their challenges and positioning solutions as a critical extension of their IT operations. Key Responsibilities New Business Development: Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement Identify and engage key decision-makers across IT, Operations, and Service Management Build, manage, and maintain a qualified sales pipeline Own the full sales cycle from initial engagement through to close and handover Account Management: Develop and expand existing customer relationships, identifying upsell and cross-sell opportunities Act as a trusted advisor, supporting clients on their ITSM improvement journey Conduct regular account reviews to ensure long-term success and satisfaction Collaborate with internal delivery teams to ensure successful project execution and uncover further growth opportunities Additional Responsibilities: Forecast against sales targets and provide regular progress updates Maintain accurate and up-to-date CRM records Leverage market and competitor insights to strengthen value proposition Build strong relationships with senior stakeholders, including C-level executives Skills & Experience Required Proven success in ITSM solution sales Minimum of 3 years' B2B sales experience Strong track record in both new business acquisition and account development Excellent negotiation, communication, and commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through an uncapped commission structure while making a real impact in a growing organisation. Apply now to take the next step in your career.
24/06/2026
Full time
ITSM Sales Executive - ServiceNow / Halo / Freshworks / Avanti Location: ReadingSalary: £40,000 - £50,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expanding market presence. This hybrid role combines new business development with account management. You will be responsible for generating new opportunities, building a strong pipeline, and growing existing client relationships by understanding their challenges and positioning solutions as a critical extension of their IT operations. Key Responsibilities New Business Development: Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement Identify and engage key decision-makers across IT, Operations, and Service Management Build, manage, and maintain a qualified sales pipeline Own the full sales cycle from initial engagement through to close and handover Account Management: Develop and expand existing customer relationships, identifying upsell and cross-sell opportunities Act as a trusted advisor, supporting clients on their ITSM improvement journey Conduct regular account reviews to ensure long-term success and satisfaction Collaborate with internal delivery teams to ensure successful project execution and uncover further growth opportunities Additional Responsibilities: Forecast against sales targets and provide regular progress updates Maintain accurate and up-to-date CRM records Leverage market and competitor insights to strengthen value proposition Build strong relationships with senior stakeholders, including C-level executives Skills & Experience Required Proven success in ITSM solution sales Minimum of 3 years' B2B sales experience Strong track record in both new business acquisition and account development Excellent negotiation, communication, and commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through an uncapped commission structure while making a real impact in a growing organisation. Apply now to take the next step in your career.
Cybit is hiring a Security Solutions Specialist to enhance its Cyber Security Practice in Newcastle upon Tyne. This remote role demands strong engagement with clients to assess security needs, design remediation strategies, and work alongside a dedicated team to develop practical solutions. Key responsibilities include customer advisory, security practice growth, and cross-functional collaboration within a dynamic environment. Candidates should possess experience in security domains and a strong technical background.
24/06/2026
Full time
Cybit is hiring a Security Solutions Specialist to enhance its Cyber Security Practice in Newcastle upon Tyne. This remote role demands strong engagement with clients to assess security needs, design remediation strategies, and work alongside a dedicated team to develop practical solutions. Key responsibilities include customer advisory, security practice growth, and cross-functional collaboration within a dynamic environment. Candidates should possess experience in security domains and a strong technical background.
Description The Salesforce Marketing Cloud is a leader in AI-driven digital customer engagement solutions across; email, mobile and web across B2B & B2C. The Salesforce Marketing Cloud Solution Engineer (MC SE) engages with customers ranging from operational marketing and IT teams to C-Level executives. The MC SE is a trusted advisor and guide delivering memorable customer experiences while positioning the business value of our solutions to all levels of audience. The MC Solution Engineer is part of the UKI Sales team, providing technology and industry expertise to customers and partners by crafting, packaging, and demonstrating innovative solutions that tackle key business challenges and help to deliver against demanding critical metrics. In addition to working on sales opportunities and supporting marketing initiatives, you will also get a chance to work on exciting critical initiatives to drive continuous improvement within the Solution Engineering team and to grow your personal profile within Salesforce. Responsibilities Success will be measured by the overall performance of the Sales team in growing annual revenues and providing solution expertise to support growing the sales pipeline: Work in close partnership with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns, from technical discovery to technical close Lead client discovery and workshop sessions to ensure that the proposed solution delivers customer success, solving identified business challenges, helping to achieve their important metrics, and providing a path to fast return on investment Present and demonstrate technical solutions; have a passion for understanding and solving business challenges to bring the most value to customers. Deliver inspiring presentations and product demonstrations to expectant and influential audiences; either as part of sales cycles or Salesforce events such as World Tour and Dreamforce. Partner with Salesforce product management teams to deeply understand Salesforce solutions and roadmap, advise sales plays and advocate for key features needed for success across the Industry/Territory via Voice of the Customer feedback Develop scalable, deployable, reusable, and relevant field enablement assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams Articulate Marketing & AI return on investment value to business and IT partners Remain well-informed on the latest innovations in customer experience management solutions. Amplify the reach of your successes and learning moments internally to maximise the impact of every engagement Essential Requirements Some experience working within a Solution Engineering, Pre-Sales or Implementation role B2B or B2C Marketing Experience Experience working in one or more of: Marketing Automation, Customer Data Platforms and AI Be an autonomous self-starter that is able to learn, lead and prioritise tasks and time effectively. Be comfortable working across multiple highly dynamic teams or on solo projects as required Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organisations Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content. Additional (but not a must) Requirements Technical knowledge of the Salesforce platform Technical expertise in any of the following technologies: marketing automation tools, CRM systems, Customer Data Platforms Salesforce Marketing Cloud (Account Engagement, Engagement or Next/Advanced) experience a plus Experience in modern cloud data platforms (Snowflake, Databricks, Big Query, RedShift) AI: Data Engineering, machine learning, Vector Databases & RAG, (a plus: Agentic AI and Agents) Experience in post-sales implementations
24/06/2026
Full time
Description The Salesforce Marketing Cloud is a leader in AI-driven digital customer engagement solutions across; email, mobile and web across B2B & B2C. The Salesforce Marketing Cloud Solution Engineer (MC SE) engages with customers ranging from operational marketing and IT teams to C-Level executives. The MC SE is a trusted advisor and guide delivering memorable customer experiences while positioning the business value of our solutions to all levels of audience. The MC Solution Engineer is part of the UKI Sales team, providing technology and industry expertise to customers and partners by crafting, packaging, and demonstrating innovative solutions that tackle key business challenges and help to deliver against demanding critical metrics. In addition to working on sales opportunities and supporting marketing initiatives, you will also get a chance to work on exciting critical initiatives to drive continuous improvement within the Solution Engineering team and to grow your personal profile within Salesforce. Responsibilities Success will be measured by the overall performance of the Sales team in growing annual revenues and providing solution expertise to support growing the sales pipeline: Work in close partnership with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns, from technical discovery to technical close Lead client discovery and workshop sessions to ensure that the proposed solution delivers customer success, solving identified business challenges, helping to achieve their important metrics, and providing a path to fast return on investment Present and demonstrate technical solutions; have a passion for understanding and solving business challenges to bring the most value to customers. Deliver inspiring presentations and product demonstrations to expectant and influential audiences; either as part of sales cycles or Salesforce events such as World Tour and Dreamforce. Partner with Salesforce product management teams to deeply understand Salesforce solutions and roadmap, advise sales plays and advocate for key features needed for success across the Industry/Territory via Voice of the Customer feedback Develop scalable, deployable, reusable, and relevant field enablement assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams Articulate Marketing & AI return on investment value to business and IT partners Remain well-informed on the latest innovations in customer experience management solutions. Amplify the reach of your successes and learning moments internally to maximise the impact of every engagement Essential Requirements Some experience working within a Solution Engineering, Pre-Sales or Implementation role B2B or B2C Marketing Experience Experience working in one or more of: Marketing Automation, Customer Data Platforms and AI Be an autonomous self-starter that is able to learn, lead and prioritise tasks and time effectively. Be comfortable working across multiple highly dynamic teams or on solo projects as required Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organisations Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content. Additional (but not a must) Requirements Technical knowledge of the Salesforce platform Technical expertise in any of the following technologies: marketing automation tools, CRM systems, Customer Data Platforms Salesforce Marketing Cloud (Account Engagement, Engagement or Next/Advanced) experience a plus Experience in modern cloud data platforms (Snowflake, Databricks, Big Query, RedShift) AI: Data Engineering, machine learning, Vector Databases & RAG, (a plus: Agentic AI and Agents) Experience in post-sales implementations
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. YOUR IMPACT Goldman Sachs is looking for a Product Manager to join the growing Product team within the Assets & Wealth Management Division. The ideal candidate is extremely resourceful with prior experience managing/launching successful products, leading agile teams, and driving decision making across cross functional groups. The Product Manager will be responsible for building enhancements, integrating with the firmwide infrastructure and managing the core banking digital platform. You will engage with key stakeholders across business, second line teams, product, engineering, and brand teams to develop, prioritize and own a part of the product roadmap for Goldman Sachs. You will drive the agile development process to deliver new features and functionality, identifying and measuring key metrics to ensure a best in class customer experience across our web and mobile properties. This is an opportunity to make an impact in the industry - delivering value to the customer through delightful UX and thoughtfully curated features. In this role, you will join a team committed to superior customer experience, operating at a fast pace to enhance the GS Deposits product line. What you'll do: Lead cross functional teams to define and design differentiated products and experiences across the customer cycle. Define feature development, build consensus among stakeholders and partner with engineers and designers to deliver high quality experiences. Analyze quantitative and qualitative customer feedback to inform product strategy and pipeline development. Research industry trends and features to develop and pitch recommendations for the product roadmap. Define new features to be built, write user stories and acceptance criteria and groom stories with developers and designers. Collaborate with other product managers and designers to ensure cohesiveness of the overall customer experience. Interface with our customers to build delightful experiences. Own and drive a product roadmap to meet business goals, achieve key performance indicators and provide a world class customer experience. REQUIREMENTS Bachelor's degree required, or equivalent. 4+ years of product management experience in a fast paced, agile product development environment. Experience of owning a backlog, leading cross functional teams and managing/launching successful products. Ability to communicate complex issues to a wide array of internal stakeholders. Desire to work in a fast paced environment, consistently adhering to strict deadlines and evolving priorities. Prior experience of managing & optimizing digital customer journeys, ideally in retail financial services. Prior consumer banking/financial services experience. Hands on experience on MarTech tools and platforms like ACM, Target, Braze. A thorough understanding of digital rights management, content approval process/design, workflow operations and campaign operations. Proven ability to drive meaningful change in a controlled and agile manner. Strong communication skills, both written and oral. Good analytical and problem solving skills. Team contributor who works well with others. Experience working in agile business and technology development structure. Self directed team player, ability to drive high performance and work independently or in a team oriented and fast paced environment. You are an innovator with a deep understanding of digital channels, a track record of innovation and a focus on increasing sales while decreasing cost per acquisition. Knowledge of iOS and/or Android mobile and tablet platforms. Equal Opportunity Employer Statement Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
24/06/2026
Full time
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. YOUR IMPACT Goldman Sachs is looking for a Product Manager to join the growing Product team within the Assets & Wealth Management Division. The ideal candidate is extremely resourceful with prior experience managing/launching successful products, leading agile teams, and driving decision making across cross functional groups. The Product Manager will be responsible for building enhancements, integrating with the firmwide infrastructure and managing the core banking digital platform. You will engage with key stakeholders across business, second line teams, product, engineering, and brand teams to develop, prioritize and own a part of the product roadmap for Goldman Sachs. You will drive the agile development process to deliver new features and functionality, identifying and measuring key metrics to ensure a best in class customer experience across our web and mobile properties. This is an opportunity to make an impact in the industry - delivering value to the customer through delightful UX and thoughtfully curated features. In this role, you will join a team committed to superior customer experience, operating at a fast pace to enhance the GS Deposits product line. What you'll do: Lead cross functional teams to define and design differentiated products and experiences across the customer cycle. Define feature development, build consensus among stakeholders and partner with engineers and designers to deliver high quality experiences. Analyze quantitative and qualitative customer feedback to inform product strategy and pipeline development. Research industry trends and features to develop and pitch recommendations for the product roadmap. Define new features to be built, write user stories and acceptance criteria and groom stories with developers and designers. Collaborate with other product managers and designers to ensure cohesiveness of the overall customer experience. Interface with our customers to build delightful experiences. Own and drive a product roadmap to meet business goals, achieve key performance indicators and provide a world class customer experience. REQUIREMENTS Bachelor's degree required, or equivalent. 4+ years of product management experience in a fast paced, agile product development environment. Experience of owning a backlog, leading cross functional teams and managing/launching successful products. Ability to communicate complex issues to a wide array of internal stakeholders. Desire to work in a fast paced environment, consistently adhering to strict deadlines and evolving priorities. Prior experience of managing & optimizing digital customer journeys, ideally in retail financial services. Prior consumer banking/financial services experience. Hands on experience on MarTech tools and platforms like ACM, Target, Braze. A thorough understanding of digital rights management, content approval process/design, workflow operations and campaign operations. Proven ability to drive meaningful change in a controlled and agile manner. Strong communication skills, both written and oral. Good analytical and problem solving skills. Team contributor who works well with others. Experience working in agile business and technology development structure. Self directed team player, ability to drive high performance and work independently or in a team oriented and fast paced environment. You are an innovator with a deep understanding of digital channels, a track record of innovation and a focus on increasing sales while decreasing cost per acquisition. Knowledge of iOS and/or Android mobile and tablet platforms. Equal Opportunity Employer Statement Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
LinearB is a leading Developer Productivity Insight Platform (DPIP) helping engineering organizations improve software delivery through AI-powered insights, workflow automation, and data-driven engineering intelligence. Recently recognized as a Leader in the May 2026 Gartner Magic Quadrant for Developer Productivity Insight Platforms, LinearB is shaping the future of engineering productivity and developer experience. As a Customer Solutions Architect (CSA) on our post sales team at LinearB, you will be a key technical advisor responsible for driving successful implementations of our platform post-sale. You'll partner closely with Customer Success Managers and serve as the technical bridge between LinearB and our customers-guiding engineering organizations to adopt, scale, and maximize the value of our solutions. Your deep technical expertise in DevOps, software delivery practices, and automation will ensure that customers achieve measurable outcomes and long term success with LinearB. What You'll Do Partner with Customer Success Managers to onboard new customers and lead technical implementation of LinearB's platform, bots, and automation tools. Design scalable solutions that align with customers' engineering workflows, tech stacks, and organizational goals. Translate customer requirements into clear technical configurations, integrations, and deployment plans. Develop light scripts in Python and/or JavaScript for automation, integration, and data transformation tasks as needed during onboarding or optimization. Write and execute SQL queries to analyze data, support troubleshooting, or validate implementation results. Support on-premise agent deployments, including light Kubernetes configuration and troubleshooting in customer managed environments. Conduct architecture reviews and provide best practice recommendations for integrating LinearB into CI/CD pipelines, SCM tools, and collaboration platforms. Deliver occasional customer trainings and enablement sessions to ensure technical teams are empowered to use LinearB effectively. Lead technical onboarding, troubleshooting, and ongoing optimization efforts with engineering teams. Act as a technical advisor and thought partner, advocating for innovative use of LinearB within customer organizations. Work cross functionally with Product, Engineering, and Support teams to elevate and resolve technical issues. Represent customer voice by providing structured feedback to influence LinearB's product roadmap and features. Qualifications 5+ years in a customer facing technical role such as Solutions Architect, Sales Engineer, DevOps Engineer, or Customer Engineer. Strong hands on experience with Git based development workflows and tools like GitHub, GitLab, Bitbucket, or Azure DevOps. Deep knowledge of DevOps practices including CI/CD, SDLC automation, and developer productivity tooling. Scripting experience with Python and/or JavaScript for light automation, data manipulation, or integration tasks. SQL querying skills for customer data analysis, validation, and troubleshooting. Occasional use of Kubernetes for supporting our on prem agent deployments in customer environments. Experience delivering customer trainings, demos, or technical enablement sessions. Ability to engage both technical and executive stakeholders with clarity and confidence. Familiarity with productivity or engineering analytics tools (e.g., LinearB, Jellyfish, Code Climate, etc.) is a plus. Experience with Jira and Zendesk is a plus. Background in software engineering or infrastructure engineering is strongly preferred. Strong troubleshooting skills and a results driven mindset. Excellent verbal and written communication skills. LinearB Values Put the Customer First Take Ownership One Team Show Product Expertise Be Data Driven Reach for the Next Level Listen Curiously & Speak Courageously LinearB is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
24/06/2026
Full time
LinearB is a leading Developer Productivity Insight Platform (DPIP) helping engineering organizations improve software delivery through AI-powered insights, workflow automation, and data-driven engineering intelligence. Recently recognized as a Leader in the May 2026 Gartner Magic Quadrant for Developer Productivity Insight Platforms, LinearB is shaping the future of engineering productivity and developer experience. As a Customer Solutions Architect (CSA) on our post sales team at LinearB, you will be a key technical advisor responsible for driving successful implementations of our platform post-sale. You'll partner closely with Customer Success Managers and serve as the technical bridge between LinearB and our customers-guiding engineering organizations to adopt, scale, and maximize the value of our solutions. Your deep technical expertise in DevOps, software delivery practices, and automation will ensure that customers achieve measurable outcomes and long term success with LinearB. What You'll Do Partner with Customer Success Managers to onboard new customers and lead technical implementation of LinearB's platform, bots, and automation tools. Design scalable solutions that align with customers' engineering workflows, tech stacks, and organizational goals. Translate customer requirements into clear technical configurations, integrations, and deployment plans. Develop light scripts in Python and/or JavaScript for automation, integration, and data transformation tasks as needed during onboarding or optimization. Write and execute SQL queries to analyze data, support troubleshooting, or validate implementation results. Support on-premise agent deployments, including light Kubernetes configuration and troubleshooting in customer managed environments. Conduct architecture reviews and provide best practice recommendations for integrating LinearB into CI/CD pipelines, SCM tools, and collaboration platforms. Deliver occasional customer trainings and enablement sessions to ensure technical teams are empowered to use LinearB effectively. Lead technical onboarding, troubleshooting, and ongoing optimization efforts with engineering teams. Act as a technical advisor and thought partner, advocating for innovative use of LinearB within customer organizations. Work cross functionally with Product, Engineering, and Support teams to elevate and resolve technical issues. Represent customer voice by providing structured feedback to influence LinearB's product roadmap and features. Qualifications 5+ years in a customer facing technical role such as Solutions Architect, Sales Engineer, DevOps Engineer, or Customer Engineer. Strong hands on experience with Git based development workflows and tools like GitHub, GitLab, Bitbucket, or Azure DevOps. Deep knowledge of DevOps practices including CI/CD, SDLC automation, and developer productivity tooling. Scripting experience with Python and/or JavaScript for light automation, data manipulation, or integration tasks. SQL querying skills for customer data analysis, validation, and troubleshooting. Occasional use of Kubernetes for supporting our on prem agent deployments in customer environments. Experience delivering customer trainings, demos, or technical enablement sessions. Ability to engage both technical and executive stakeholders with clarity and confidence. Familiarity with productivity or engineering analytics tools (e.g., LinearB, Jellyfish, Code Climate, etc.) is a plus. Experience with Jira and Zendesk is a plus. Background in software engineering or infrastructure engineering is strongly preferred. Strong troubleshooting skills and a results driven mindset. Excellent verbal and written communication skills. LinearB Values Put the Customer First Take Ownership One Team Show Product Expertise Be Data Driven Reach for the Next Level Listen Curiously & Speak Courageously LinearB is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Job Category Sales Job Details Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Salesforce Marketing Cloud is a leader in AI driven digital customer engagement solutions across email, mobile and web across B2B & B2C. The Salesforce Marketing Cloud Solution Engineer (MC SE) engages with customers ranging from operational marketing and IT teams to C Level executives. The MC SE is a trusted advisor and guide delivering memorable customer experiences while positioning the business value of our solutions to all levels of audience. The MC Solution Engineer is part of the UKI Sales team, providing technology and industry expertise to customers and partners by crafting, packaging, and demonstrating innovative solutions that tackle key business challenges and help to deliver against demanding critical metrics. In addition to working on sales opportunities and supporting marketing initiatives, you will also get a chance to work on exciting critical initiatives to drive continuous improvement within the Solution Engineering team and to grow your personal profile within Salesforce. Responsibilities Work in close partnership with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns, from technical discovery to technical close Lead client discovery and workshop sessions to ensure that the proposed solution delivers customer success, solving identified business challenges, helping to achieve their important metrics, and providing a path to fast return on investment Present and demonstrate technical solutions; have a passion for understanding and solving business challenges to bring the most value to customers Deliver inspiring presentations and product demonstrations to expectant and influential audiences; either as part of sales cycles or Salesforce events such as World Tour and Dreamforce Partner with Salesforce product management teams to deeply understand Salesforce solutions and roadmap, advise sales plays and advocate for key features needed for success across the Industry/Territory via Voice of the Customer feedback Develop scalable, deployable, reusable, and relevant field enablement assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams Articulate Marketing & AI return on investment value to business and IT partners Remain well informed on the latest innovations in customer experience management solutions Amplify the reach of your successes and learning moments internally to maximise the impact of every engagement Essential Requirements Some experience working within a Solution Engineering, Pre Sales or Implementation role B2B or B2C Marketing Experience Experience working in one or more of: Marketing Automation, Customer Data Platforms and AI Be an autonomous self starter that is able to learn, lead and prioritise tasks and time effectively Be comfortable working across multiple highly dynamic teams or on solo projects as required Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organisations Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content Additional (but not a must) Requirements Technical knowledge of the Salesforce platform Technical expertise in any of the following technologies: marketing automation tools, CRM systems, Customer Data Platforms Salesforce Marketing Cloud (Account Engagement, Engagement or Next/Advanced) experience a plus Experience in modern cloud data platforms (Snowflake, Databricks, Big Query, RedShift) AI: Data Engineering, machine learning, Vector Databases & RAG, (a plus: Agentic AI and Agents) Experience in post sales implementations Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
24/06/2026
Full time
Job Category Sales Job Details Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Salesforce Marketing Cloud is a leader in AI driven digital customer engagement solutions across email, mobile and web across B2B & B2C. The Salesforce Marketing Cloud Solution Engineer (MC SE) engages with customers ranging from operational marketing and IT teams to C Level executives. The MC SE is a trusted advisor and guide delivering memorable customer experiences while positioning the business value of our solutions to all levels of audience. The MC Solution Engineer is part of the UKI Sales team, providing technology and industry expertise to customers and partners by crafting, packaging, and demonstrating innovative solutions that tackle key business challenges and help to deliver against demanding critical metrics. In addition to working on sales opportunities and supporting marketing initiatives, you will also get a chance to work on exciting critical initiatives to drive continuous improvement within the Solution Engineering team and to grow your personal profile within Salesforce. Responsibilities Work in close partnership with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns, from technical discovery to technical close Lead client discovery and workshop sessions to ensure that the proposed solution delivers customer success, solving identified business challenges, helping to achieve their important metrics, and providing a path to fast return on investment Present and demonstrate technical solutions; have a passion for understanding and solving business challenges to bring the most value to customers Deliver inspiring presentations and product demonstrations to expectant and influential audiences; either as part of sales cycles or Salesforce events such as World Tour and Dreamforce Partner with Salesforce product management teams to deeply understand Salesforce solutions and roadmap, advise sales plays and advocate for key features needed for success across the Industry/Territory via Voice of the Customer feedback Develop scalable, deployable, reusable, and relevant field enablement assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams Articulate Marketing & AI return on investment value to business and IT partners Remain well informed on the latest innovations in customer experience management solutions Amplify the reach of your successes and learning moments internally to maximise the impact of every engagement Essential Requirements Some experience working within a Solution Engineering, Pre Sales or Implementation role B2B or B2C Marketing Experience Experience working in one or more of: Marketing Automation, Customer Data Platforms and AI Be an autonomous self starter that is able to learn, lead and prioritise tasks and time effectively Be comfortable working across multiple highly dynamic teams or on solo projects as required Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organisations Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content Additional (but not a must) Requirements Technical knowledge of the Salesforce platform Technical expertise in any of the following technologies: marketing automation tools, CRM systems, Customer Data Platforms Salesforce Marketing Cloud (Account Engagement, Engagement or Next/Advanced) experience a plus Experience in modern cloud data platforms (Snowflake, Databricks, Big Query, RedShift) AI: Data Engineering, machine learning, Vector Databases & RAG, (a plus: Agentic AI and Agents) Experience in post sales implementations Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Tungsten Automation is searching for a Senior Solutions Consultant in the United Kingdom. In this role, you will act as a strategic technical advisor specializing in Financial Process Automation. You will partner with Account Executives and customers to identify needs and design proposals while ensuring successful handover to the Professional Services teams. The ideal candidate has a deep understanding of AP/AR processes and the ability to engage with stakeholders. You'll lead discovery sessions, design product demonstrations, and maintain knowledge of Tungsten's solutions in the finance sector.
24/06/2026
Full time
Tungsten Automation is searching for a Senior Solutions Consultant in the United Kingdom. In this role, you will act as a strategic technical advisor specializing in Financial Process Automation. You will partner with Account Executives and customers to identify needs and design proposals while ensuring successful handover to the Professional Services teams. The ideal candidate has a deep understanding of AP/AR processes and the ability to engage with stakeholders. You'll lead discovery sessions, design product demonstrations, and maintain knowledge of Tungsten's solutions in the finance sector.
Doherty Associates (DA) have delivered IT solutions for over 30 years to world-renowned, international clients, primarily within the professional and financial services sectors. We are a Microsoft Solutions Partner with multiple designations, hold a Tier 1 Microsoft CSP relationship, and operate to ISO27001 & ISO9001 standards. Our services are built on the Microsoft cloud ecosystem and focused on delivering secure, high-quality, outcome-driven solutions for our clients. Our customers rely on us to bring specialist expertise and innovation across cloud solutions, hybrid working, modern workplace, data and BI, cyber security, governance and compliance. We have built a reputation as a company that keeps its promises and delivers quality. About the Role The Consultant is a customer-facing technical role within the Professional Services team, acting as a subject matter expert across Microsoft 365 solutions and trusted advisor to our clients. You will work closely with customers to understand their business, security, compliance, and operational requirements, shaping solutions that are practical, well-governed, and aligned to agreed outcomes. The role combines the presales support, consultancy, hands-on technical delivery, and ownership across the full project lifecycle; from discovery and solution shaping through to implementation, service transition, and handover into operations. You will be expected to manage customer expectations, deliver change in a controlled and well-documented manner, and ensure outcomes remain aligned to project scope, timelines, and governance standards. Solution Design & Delivery Lead the design, implementation, and optimisation of Microsoft 365 solutions (e.g. Entra ID, Intune, Conditional Access, SharePoint, Teams) Produce high-level and low-level designs aligned to security, compliance, governance, and operational best practice Deliver projects end-to-end across discovery, design, build, test, deployment, and handover into operations and early life support Work with Project Managers to manage the technical project scope, dependencies, risks, and change impacts to ensure delivery remains controlled and aligned to agreed outcomes Provide technical oversight across multiple concurrent customer engagements Client Engagement & Consultancy Act as the customer's trusted advisor, translating business requirements into clear, deliverable technical solutions Lead customer workshops, discovery sessions, assessments, and demonstrations to shape scope and solution approach Set realistic expectations on scope, risks, dependencies, timescales, and outcomes Support pre-sales activities, including solution scoping, technical input, and effort estimation Build strong client relationships and identify opportunities to improve customer value Security, Compliance & Governance Design and implement solutions aligned to Zero Trust principles and Microsoft security best practice Configure and optimise Conditional Access, Intune, and M365 security controls in a controlled and auditable manner Ensure solutions align to regulatory, compliance, and customer governance requirements Embed governance, documentation, testing, and change control into technical delivery Technical Leadership Act as an escalation point for complex technical issues Support and guide other consultants and engineers Contribute to standards and reusable design frameworks Documentation & Adoption Produce high-quality technical, project, and handover documentation Deliver knowledge transfer and operational readiness activities for customers and internal teams Ensure smooth transition of services into Managed Services or support operations with clear ownership and support boundaries Stay up to date with M365 roadmap and emerging technologies Drive automation and standardisation across deployments Skills & Experience Experience working within an MSP or consultancy environment Strong knowledge of Microsoft 365 (Entra ID, Intune, Teams, SharePoint, Exchange, Conditional Access) Strong understanding of security, governance, compliance, and controlled technical change Ability to shape solutions from presales through delivery and transition into operations Strong stakeholder management, communication, and customer expectation-setting skills Experience working toward a defined scope, managing change, and maintaining delivery quality Professional Attributes Commercially aware and customer-focused Calm, credible, and confident in front of customers Strong ownership and accountability Structured, organised, and well-governed in delivery Clear communicator who manages expectations effectivelyStrong problem-solving skills and attention to detail Passion for continuous improvement and technical excellence What we offer in return Basic salary plus performance bonus 34 days of annual leave (incl. 8 UK bank holidays and a day off on your birthday) Microsoft incentives Enhanced family-friendly benefit schemes including company sick pay Sponsored training and development and where applicable to the role, a technical exams incentive scheme Private medical insurance and Employee Assistance Programme
24/06/2026
Full time
Doherty Associates (DA) have delivered IT solutions for over 30 years to world-renowned, international clients, primarily within the professional and financial services sectors. We are a Microsoft Solutions Partner with multiple designations, hold a Tier 1 Microsoft CSP relationship, and operate to ISO27001 & ISO9001 standards. Our services are built on the Microsoft cloud ecosystem and focused on delivering secure, high-quality, outcome-driven solutions for our clients. Our customers rely on us to bring specialist expertise and innovation across cloud solutions, hybrid working, modern workplace, data and BI, cyber security, governance and compliance. We have built a reputation as a company that keeps its promises and delivers quality. About the Role The Consultant is a customer-facing technical role within the Professional Services team, acting as a subject matter expert across Microsoft 365 solutions and trusted advisor to our clients. You will work closely with customers to understand their business, security, compliance, and operational requirements, shaping solutions that are practical, well-governed, and aligned to agreed outcomes. The role combines the presales support, consultancy, hands-on technical delivery, and ownership across the full project lifecycle; from discovery and solution shaping through to implementation, service transition, and handover into operations. You will be expected to manage customer expectations, deliver change in a controlled and well-documented manner, and ensure outcomes remain aligned to project scope, timelines, and governance standards. Solution Design & Delivery Lead the design, implementation, and optimisation of Microsoft 365 solutions (e.g. Entra ID, Intune, Conditional Access, SharePoint, Teams) Produce high-level and low-level designs aligned to security, compliance, governance, and operational best practice Deliver projects end-to-end across discovery, design, build, test, deployment, and handover into operations and early life support Work with Project Managers to manage the technical project scope, dependencies, risks, and change impacts to ensure delivery remains controlled and aligned to agreed outcomes Provide technical oversight across multiple concurrent customer engagements Client Engagement & Consultancy Act as the customer's trusted advisor, translating business requirements into clear, deliverable technical solutions Lead customer workshops, discovery sessions, assessments, and demonstrations to shape scope and solution approach Set realistic expectations on scope, risks, dependencies, timescales, and outcomes Support pre-sales activities, including solution scoping, technical input, and effort estimation Build strong client relationships and identify opportunities to improve customer value Security, Compliance & Governance Design and implement solutions aligned to Zero Trust principles and Microsoft security best practice Configure and optimise Conditional Access, Intune, and M365 security controls in a controlled and auditable manner Ensure solutions align to regulatory, compliance, and customer governance requirements Embed governance, documentation, testing, and change control into technical delivery Technical Leadership Act as an escalation point for complex technical issues Support and guide other consultants and engineers Contribute to standards and reusable design frameworks Documentation & Adoption Produce high-quality technical, project, and handover documentation Deliver knowledge transfer and operational readiness activities for customers and internal teams Ensure smooth transition of services into Managed Services or support operations with clear ownership and support boundaries Stay up to date with M365 roadmap and emerging technologies Drive automation and standardisation across deployments Skills & Experience Experience working within an MSP or consultancy environment Strong knowledge of Microsoft 365 (Entra ID, Intune, Teams, SharePoint, Exchange, Conditional Access) Strong understanding of security, governance, compliance, and controlled technical change Ability to shape solutions from presales through delivery and transition into operations Strong stakeholder management, communication, and customer expectation-setting skills Experience working toward a defined scope, managing change, and maintaining delivery quality Professional Attributes Commercially aware and customer-focused Calm, credible, and confident in front of customers Strong ownership and accountability Structured, organised, and well-governed in delivery Clear communicator who manages expectations effectivelyStrong problem-solving skills and attention to detail Passion for continuous improvement and technical excellence What we offer in return Basic salary plus performance bonus 34 days of annual leave (incl. 8 UK bank holidays and a day off on your birthday) Microsoft incentives Enhanced family-friendly benefit schemes including company sick pay Sponsored training and development and where applicable to the role, a technical exams incentive scheme Private medical insurance and Employee Assistance Programme
Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you'll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We're a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are. Overview At Gallagher Re, our Data & Analytics team is at the heart of how we deliver innovation, insight, and strategic value to our clients. We combine deep industry expertise with advanced analytics to support complex insurance and reinsurance placements globally. We're growing and looking for a Senior Analytics Data Analyst / Engineer to join our collaborative and forward-thinking team. This is a high-impact role where you will play a critical part in delivering sophisticated data analysis and engineering solutions that directly support the placement of insurance and reinsurance programmes across a range of lines of business and territories. You'll work closely with brokers, clients, and internal stakeholders to turn complex data into actionable insights, helping drive better decision-making and client outcomes. We offer flexible/hybrid working and you will be expected in our London City office twice a week. How you'll make an impact Partner with brokers and clients to understand data requirements and provide advanced, insight-driven analysis to support placements Analyse large, complex datasets to uncover insights on trends such as claims performance, loss ratios, and market dynamics Develop and maintain scalable data pipelines using Azure tools (including Azure Data Factory) Design and build intuitive dashboards and analytical tools to support strategic decision-making Lead and embed robust data quality controls to ensure accuracy, consistency, and completeness Contribute to the development of bespoke client data models Stay current with emerging data technologies, tools, and industry trends Translate complex technical findings into clear, accessible insights for non-technical audiences About You Proven experience in a senior analytics, data analyst, or data engineering role within the insurance or reinsurance industry Experience working with Underwriting Workbenches Fantastic technical capability in data analysis and engineering, including: SQL Python Power BI Advanced Excel Experience building and managing data pipelines Desirable: Experience with the Microsoft Azure ecosystem, including: Azure Data Lake Azure Data Factory Azure Analysis Services Core Capabilities: Excellent problem-solving mindset with attention to detail Excellent communication skills, with the ability to explain complex concepts clearly Ability to manage multiple priorities in a fast-paced, deadline-driven environment Comfortable working both independently and as part of a collaborative team Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance that will pay 4x your basic annual salary; you can top-up to 10x Income protection covering up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care and many more. We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
24/06/2026
Full time
Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you'll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We're a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are. Overview At Gallagher Re, our Data & Analytics team is at the heart of how we deliver innovation, insight, and strategic value to our clients. We combine deep industry expertise with advanced analytics to support complex insurance and reinsurance placements globally. We're growing and looking for a Senior Analytics Data Analyst / Engineer to join our collaborative and forward-thinking team. This is a high-impact role where you will play a critical part in delivering sophisticated data analysis and engineering solutions that directly support the placement of insurance and reinsurance programmes across a range of lines of business and territories. You'll work closely with brokers, clients, and internal stakeholders to turn complex data into actionable insights, helping drive better decision-making and client outcomes. We offer flexible/hybrid working and you will be expected in our London City office twice a week. How you'll make an impact Partner with brokers and clients to understand data requirements and provide advanced, insight-driven analysis to support placements Analyse large, complex datasets to uncover insights on trends such as claims performance, loss ratios, and market dynamics Develop and maintain scalable data pipelines using Azure tools (including Azure Data Factory) Design and build intuitive dashboards and analytical tools to support strategic decision-making Lead and embed robust data quality controls to ensure accuracy, consistency, and completeness Contribute to the development of bespoke client data models Stay current with emerging data technologies, tools, and industry trends Translate complex technical findings into clear, accessible insights for non-technical audiences About You Proven experience in a senior analytics, data analyst, or data engineering role within the insurance or reinsurance industry Experience working with Underwriting Workbenches Fantastic technical capability in data analysis and engineering, including: SQL Python Power BI Advanced Excel Experience building and managing data pipelines Desirable: Experience with the Microsoft Azure ecosystem, including: Azure Data Lake Azure Data Factory Azure Analysis Services Core Capabilities: Excellent problem-solving mindset with attention to detail Excellent communication skills, with the ability to explain complex concepts clearly Ability to manage multiple priorities in a fast-paced, deadline-driven environment Comfortable working both independently and as part of a collaborative team Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance that will pay 4x your basic annual salary; you can top-up to 10x Income protection covering up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care and many more. We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Jobgether is looking for a pre-sales engineering professional in the United Kingdom. This role involves translating complex business needs into technical solutions and collaborating with sales and technical teams. The ideal candidate will have experience in a customer-facing technical role, strong knowledge of Autodesk products, and fluency in German and English. Benefits include a hybrid working model, competitive compensation, and opportunities for professional development.
24/06/2026
Full time
Jobgether is looking for a pre-sales engineering professional in the United Kingdom. This role involves translating complex business needs into technical solutions and collaborating with sales and technical teams. The ideal candidate will have experience in a customer-facing technical role, strong knowledge of Autodesk products, and fluency in German and English. Benefits include a hybrid working model, competitive compensation, and opportunities for professional development.
About Us STARK is a new kind of defence technology company revolutionising the way autonomous systems are deployed across multiple domains. We design, develop and manufacture high performance unmanned systems that are software defined, mass scalable, and cost effective. This provides our operators with a decisive edge in highly contested environments. We're focused on delivering deployable, high-performance systems-not future promises. In a time of rising threats, STARK is bolstering the technological edge of NATO Allies and their Partners to deter aggression and defend Europe-today. Your mission We are seeking a seasoned operational and project delivery leader with deep experience working in Ukraine and across multinational, high tempo environments. You will be responsible for supporting the country lead in end to end project execution for secured contracts in Ukraine-driving delivery excellence, building strong in country relationships, and ensuring our systems reach operators quickly, safely, and with maximum operational advantage. This role is ideal for a commercial minded operations professional with a background in defence, technology, engineering, or complex logistics programmes. Responsibilities Project Planning & Delivery Support planning, execution, and delivery of in country programmes, ensuring performance against cost, time, and quality commitments. Build relationships with key suppliers, forecasting models, and governance mechanisms to give clarity and control across all delivery milestones. Facilitate cross functional collaboration between UK teams, engineering, supply chain, operations, and partner organisations. Monitor progress continuously, managing risks and adjusting plans to maintain delivery momentum in dynamic environments. Liaison & Stakeholder Management Support the primary in country liaison with partner forces, suppliers, governmental bodies, and STARK's internal teams. Build trusted relationships that underpin long term cooperation, transparency, and mission success. Logistics & Operational Security Oversee logistics, movement control, and in country support for project delivery and T&E activities. Ensure strict adherence to Operational Security policies, safeguarding people, assets, and sensitive information. Customer Advisory & Relationship Management Act as a trusted adviser to customers and partners, shaping CONOPs, feasibility assessments, and tailored technical solutions. Understand the operational realities on the ground and help customers realise the full value of STARK systems. Nurture long term relationships that support future growth and continuous improvement. Qualifications Demonstrated experience operating in Ukraine, with a strong grasp of local dynamics and multinational project delivery. Proven leadership in complex programmes involving engineering, European supply chains, logistics, defence, or technology. Exceptional stakeholder management skills across cultures, functions, and seniority levels. Strong communication, negotiation, risk management, and problem solving abilities. Ukrainian and/or Russian language skills are highly advantageous. Ability to thrive in dynamic, ambiguous, and high tempo environments. Eligible for UK Security Clearance at SC level (DV desirable). Willingness to travel frequently to Ukraine up to 70 days per year.
24/06/2026
Full time
About Us STARK is a new kind of defence technology company revolutionising the way autonomous systems are deployed across multiple domains. We design, develop and manufacture high performance unmanned systems that are software defined, mass scalable, and cost effective. This provides our operators with a decisive edge in highly contested environments. We're focused on delivering deployable, high-performance systems-not future promises. In a time of rising threats, STARK is bolstering the technological edge of NATO Allies and their Partners to deter aggression and defend Europe-today. Your mission We are seeking a seasoned operational and project delivery leader with deep experience working in Ukraine and across multinational, high tempo environments. You will be responsible for supporting the country lead in end to end project execution for secured contracts in Ukraine-driving delivery excellence, building strong in country relationships, and ensuring our systems reach operators quickly, safely, and with maximum operational advantage. This role is ideal for a commercial minded operations professional with a background in defence, technology, engineering, or complex logistics programmes. Responsibilities Project Planning & Delivery Support planning, execution, and delivery of in country programmes, ensuring performance against cost, time, and quality commitments. Build relationships with key suppliers, forecasting models, and governance mechanisms to give clarity and control across all delivery milestones. Facilitate cross functional collaboration between UK teams, engineering, supply chain, operations, and partner organisations. Monitor progress continuously, managing risks and adjusting plans to maintain delivery momentum in dynamic environments. Liaison & Stakeholder Management Support the primary in country liaison with partner forces, suppliers, governmental bodies, and STARK's internal teams. Build trusted relationships that underpin long term cooperation, transparency, and mission success. Logistics & Operational Security Oversee logistics, movement control, and in country support for project delivery and T&E activities. Ensure strict adherence to Operational Security policies, safeguarding people, assets, and sensitive information. Customer Advisory & Relationship Management Act as a trusted adviser to customers and partners, shaping CONOPs, feasibility assessments, and tailored technical solutions. Understand the operational realities on the ground and help customers realise the full value of STARK systems. Nurture long term relationships that support future growth and continuous improvement. Qualifications Demonstrated experience operating in Ukraine, with a strong grasp of local dynamics and multinational project delivery. Proven leadership in complex programmes involving engineering, European supply chains, logistics, defence, or technology. Exceptional stakeholder management skills across cultures, functions, and seniority levels. Strong communication, negotiation, risk management, and problem solving abilities. Ukrainian and/or Russian language skills are highly advantageous. Ability to thrive in dynamic, ambiguous, and high tempo environments. Eligible for UK Security Clearance at SC level (DV desirable). Willingness to travel frequently to Ukraine up to 70 days per year.
Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you'll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We're a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are. Overview At Gallagher Re, our Data & Analytics team is at the heart of how we deliver innovation, insight, and strategic value to our clients. We combine deep industry expertise with advanced analytics to support complex insurance and reinsurance placements globally. We're growing and looking for a Senior Analytics Data Analyst / Engineer to join our collaborative and forward-thinking team. This is a high-impact role where you will play a critical part in delivering sophisticated data analysis and engineering solutions that directly support the placement of insurance and reinsurance programmes across a range of lines of business and territories. You'll work closely with brokers, clients, and internal stakeholders to turn complex data into actionable insights, helping drive better decision-making and client outcomes. We offer flexible/hybrid working and you will be expected in our London City office twice a week. How you'll make an impact Partner with brokers and clients to understand data requirements and provide advanced, insight-driven analysis to support placements Analyse large, complex datasets to uncover insights on trends such as claims performance, loss ratios, and market dynamics Develop and maintain scalable data pipelines using Azure tools (including Azure Data Factory) Design and build intuitive dashboards and analytical tools to support strategic decision-making Lead and embed robust data quality controls to ensure accuracy, consistency, and completeness Contribute to the development of bespoke client data models Stay current with emerging data technologies, tools, and industry trends Translate complex technical findings into clear, accessible insights for non-technical audiences About you Proven experience in a senior analytics, data analyst, or data engineering role within the insurance or reinsurance industry Experience working with Underwriting Workbenches Fantastic technical capability in data analysis and engineering, including: SQL Python Power BI Advanced Excel Experience building and managing data pipelines Desirable: Experience with the Microsoft Azure ecosystem, including: Azure Data Lake Azure Data Factory Azure Analysis Services Core Capabilities: Excellent problem-solving mindset with attention to detail Excellent communication skills, with the ability to explain complex concepts clearly Ability to manage multiple priorities in a fast-paced, deadline-driven environment Comfortable working both independently and as part of a collaborative team Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care and many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
24/06/2026
Full time
Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you'll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We're a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are. Overview At Gallagher Re, our Data & Analytics team is at the heart of how we deliver innovation, insight, and strategic value to our clients. We combine deep industry expertise with advanced analytics to support complex insurance and reinsurance placements globally. We're growing and looking for a Senior Analytics Data Analyst / Engineer to join our collaborative and forward-thinking team. This is a high-impact role where you will play a critical part in delivering sophisticated data analysis and engineering solutions that directly support the placement of insurance and reinsurance programmes across a range of lines of business and territories. You'll work closely with brokers, clients, and internal stakeholders to turn complex data into actionable insights, helping drive better decision-making and client outcomes. We offer flexible/hybrid working and you will be expected in our London City office twice a week. How you'll make an impact Partner with brokers and clients to understand data requirements and provide advanced, insight-driven analysis to support placements Analyse large, complex datasets to uncover insights on trends such as claims performance, loss ratios, and market dynamics Develop and maintain scalable data pipelines using Azure tools (including Azure Data Factory) Design and build intuitive dashboards and analytical tools to support strategic decision-making Lead and embed robust data quality controls to ensure accuracy, consistency, and completeness Contribute to the development of bespoke client data models Stay current with emerging data technologies, tools, and industry trends Translate complex technical findings into clear, accessible insights for non-technical audiences About you Proven experience in a senior analytics, data analyst, or data engineering role within the insurance or reinsurance industry Experience working with Underwriting Workbenches Fantastic technical capability in data analysis and engineering, including: SQL Python Power BI Advanced Excel Experience building and managing data pipelines Desirable: Experience with the Microsoft Azure ecosystem, including: Azure Data Lake Azure Data Factory Azure Analysis Services Core Capabilities: Excellent problem-solving mindset with attention to detail Excellent communication skills, with the ability to explain complex concepts clearly Ability to manage multiple priorities in a fast-paced, deadline-driven environment Comfortable working both independently and as part of a collaborative team Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care and many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Join us as a Software Engineer, to support the delivery and maintenance of reliable technology solutions within our engineering teams, contributing to the effective operation of business systems. This role sits within a team responsible for releasing changes to a widely used internal platform supporting around 40,000 colleagues, enabling critical day-to-day operations. You will work across the full software development lifecycle, with a focus on supporting and improving application releases in a structured and controlled way. You will also contribute to enhancing how applications are monitored and supported, helping to identify issues early and improve visibility of system performance. This is an opportunity to work on large-scale implementations while collaborating with technical, business and product teams to ensure clear communication and alignment. To be successful as a Software Engineer, you should have: Experience working across an end-to-end software development lifecycle, with an understanding of how changes are delivered and supported in production environments. The ability to apply problem solving and judgement when considering different options before releasing live changes. Familiarity with tools such as Service First, JIRA and Confluence to organise work, track progress and support effective team collaboration. The ability to work with a range of stakeholders across technical, business and product teams, helping to communicate status, explain changes and support shared understanding. Some other highly valued skills may include: Awareness of Site Reliability Engineering (SRE) concepts and an interest in developing skills in areas such as automation, observability and system reliability. Awareness of software development using Java or JavaScript technologies such as MVC, React or Angular. Experience working with tools such as SQL or GitLab to support development and release activities. You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Knutsford. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise. Thorough understanding of the underlying principles and concepts within the area of expertise. They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
24/06/2026
Full time
Join us as a Software Engineer, to support the delivery and maintenance of reliable technology solutions within our engineering teams, contributing to the effective operation of business systems. This role sits within a team responsible for releasing changes to a widely used internal platform supporting around 40,000 colleagues, enabling critical day-to-day operations. You will work across the full software development lifecycle, with a focus on supporting and improving application releases in a structured and controlled way. You will also contribute to enhancing how applications are monitored and supported, helping to identify issues early and improve visibility of system performance. This is an opportunity to work on large-scale implementations while collaborating with technical, business and product teams to ensure clear communication and alignment. To be successful as a Software Engineer, you should have: Experience working across an end-to-end software development lifecycle, with an understanding of how changes are delivered and supported in production environments. The ability to apply problem solving and judgement when considering different options before releasing live changes. Familiarity with tools such as Service First, JIRA and Confluence to organise work, track progress and support effective team collaboration. The ability to work with a range of stakeholders across technical, business and product teams, helping to communicate status, explain changes and support shared understanding. Some other highly valued skills may include: Awareness of Site Reliability Engineering (SRE) concepts and an interest in developing skills in areas such as automation, observability and system reliability. Awareness of software development using Java or JavaScript technologies such as MVC, React or Angular. Experience working with tools such as SQL or GitLab to support development and release activities. You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Knutsford. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise. Thorough understanding of the underlying principles and concepts within the area of expertise. They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Job Purpose Primary technology advisor, customer facing lead and escalation point for all aspects of D&T as it relates to the growth and operation of the GWS account. Drive the technology roadmap, innovation agenda, and operational excellence, ensuring alignment with client outcomes, growth objectives, and CBRE's GWS strategy. Key Tasks Maintaining and effectively communicating CBRE's perspective, position and strategy for technology to account leadership and client stakeholders Risk identification, quantification and mitigation recommendations around the technology solution (information security, technical, transition, operation) Driving new D&T technology initiatives driven by D&T and others that are relative to the account and sector's priorities (ie. IFM Hub) CMMS strategy and accountability including administration and delivery Direct other technology and analytics resources on the Account including training requirements such as the CMMS support, data input etc. CMMS accountability Working in partnership with the FM Technical SMEs to develop and deliver SMART FM proposals and delivery Implementation of new technology tools and processes, supporting PMO with migration projects including client specified tools Leverage innovation to unlock new efficiencies, cost savings, and service differentiation, strengthening CBRE's position as a leading technology partner Client & Stakeholder Engagement Active engagement with clients and account leaders to build account technology roadmap in alignment with client outcomes ensuring that CBRE's technology is viewed as "Leading" in client surveys. Facilitate and connect technology subject matter experts and thought leaders (internal and external to CBRE) with account teams and leadership to discuss, design and deliver on new account innovation and/or operational requirements Continuous Improvement & Capability Driving the most competitive technology solution that leverages the standard stack wherever possible and innovating for specific differentiation Reporting & Communication Development of core data analytics and insight - delivery of data led insight to client and internal stakeholders, both ad hoc and regular delivery Key Metrics Deliver key technology initiatives aligned with account and sector goals and strategies Develop case studies on key D&T initiatives to measure success Deliver AI and Smart FM solutions as core offering Identify Technology solution efficiencies Scale Technology and AI to challenge status quo Identify and Measure Operational efficiencies Develop/Maintain Account Technology Roadmap and execution in alignment with GWS D&T timelines Increase Technology and AI literacy on the Account and share with peers Measure and share feedback on products to D&T leadership Delivery on data led insight to key stakeholders Innovation and Improvement - Drive continuous innovation by identifying, piloting, and scaling new D&T solutions (AI, analytics, digital platforms) to enhance service delivery and client value Person Specification Proven capability working with teams for delivery of initiatives, including SMARTFM Strong experience within data and insight Strong experience in driving new D&T initiatives Proven capability working with teams for delivery of initiatives Use of AI delivery and analysis Client presentations Degree level or equivalent education Languages English - other European Languages a benefit but not required
24/06/2026
Full time
Job Purpose Primary technology advisor, customer facing lead and escalation point for all aspects of D&T as it relates to the growth and operation of the GWS account. Drive the technology roadmap, innovation agenda, and operational excellence, ensuring alignment with client outcomes, growth objectives, and CBRE's GWS strategy. Key Tasks Maintaining and effectively communicating CBRE's perspective, position and strategy for technology to account leadership and client stakeholders Risk identification, quantification and mitigation recommendations around the technology solution (information security, technical, transition, operation) Driving new D&T technology initiatives driven by D&T and others that are relative to the account and sector's priorities (ie. IFM Hub) CMMS strategy and accountability including administration and delivery Direct other technology and analytics resources on the Account including training requirements such as the CMMS support, data input etc. CMMS accountability Working in partnership with the FM Technical SMEs to develop and deliver SMART FM proposals and delivery Implementation of new technology tools and processes, supporting PMO with migration projects including client specified tools Leverage innovation to unlock new efficiencies, cost savings, and service differentiation, strengthening CBRE's position as a leading technology partner Client & Stakeholder Engagement Active engagement with clients and account leaders to build account technology roadmap in alignment with client outcomes ensuring that CBRE's technology is viewed as "Leading" in client surveys. Facilitate and connect technology subject matter experts and thought leaders (internal and external to CBRE) with account teams and leadership to discuss, design and deliver on new account innovation and/or operational requirements Continuous Improvement & Capability Driving the most competitive technology solution that leverages the standard stack wherever possible and innovating for specific differentiation Reporting & Communication Development of core data analytics and insight - delivery of data led insight to client and internal stakeholders, both ad hoc and regular delivery Key Metrics Deliver key technology initiatives aligned with account and sector goals and strategies Develop case studies on key D&T initiatives to measure success Deliver AI and Smart FM solutions as core offering Identify Technology solution efficiencies Scale Technology and AI to challenge status quo Identify and Measure Operational efficiencies Develop/Maintain Account Technology Roadmap and execution in alignment with GWS D&T timelines Increase Technology and AI literacy on the Account and share with peers Measure and share feedback on products to D&T leadership Delivery on data led insight to key stakeholders Innovation and Improvement - Drive continuous innovation by identifying, piloting, and scaling new D&T solutions (AI, analytics, digital platforms) to enhance service delivery and client value Person Specification Proven capability working with teams for delivery of initiatives, including SMARTFM Strong experience within data and insight Strong experience in driving new D&T initiatives Proven capability working with teams for delivery of initiatives Use of AI delivery and analysis Client presentations Degree level or equivalent education Languages English - other European Languages a benefit but not required
Description WTW's Global Enterprise Technology team is building a world-class organization to drive technology delivery across our global business. As a Technical Delivery Manager, you will play a pivotal role in leading complex infrastructure and technology projects-bridging strategy, execution, and delivery excellence. You'll work with cross-functional teams across geographies to deliver enterprise-scale solutions that improve resilience, efficiency, and user experience. This role demands a strong blend of technical depth, project delivery experience, and stakeholder management, combined with the ability to build and communicate a clear roadmap of priorities and outcomes. We're looking for pragmatic, hands on delivery leaders who can turn strategy into results, ensuring that technology changes are executed on time, within scope, and to the highest standards. The role will also help shape the adoption of AI augmented delivery practices, balancing automation, governance, and human oversight to improve delivery effectiveness across the enterprise. The role is Ipswich based with hybrid working style. The Role: Project & Delivery Management Lead the end to end delivery of global infrastructure and technology projects, from initiation through to handover. Develop and maintain project plans, budgets, and schedules, ensuring delivery against milestones. Identify, assess, and mitigate project risks; proactively resolve issues and dependencies. Drive adoption of Agile, DevOps, and other modern delivery methodologies. Identify and implement opportunities to improve delivery efficiency through AI assisted workflows and automation, including reporting, work item management, meeting summarization, documentation generation, and stakeholder communications. Stakeholder & Team Leadership Serve as the primary liaison between business stakeholders, engineering teams, and external vendors. Facilitate cross functional collaboration across multiple regions and time zones. Host regular team reviews, retrospectives, project updates and steering sessions to ensure transparency and alignment. Mentor teams to build delivery discipline, accountability, and continuous improvement. Drive adoption of approved enterprise AI capabilities and delivery practices across Global Technology teams, promoting responsible use and measurable productivity improvements. Technical Leadership Partner with Engineering, Architecture, Security, Business, and Operations teams to translate problem statements into executable delivery plans. Maintain working knowledge of core infrastructure technologies to guide discussions and decisions (e.g., Azure, Windows/Linux servers, Active Directory, pipeline, networking, monitoring and logging tools). Ensure compliance with information security, data privacy, and operational standards. Vendor & Financial Management Manage vendor relationships, contracts, and budgets related to assigned projects and platforms. Oversee procurement activities, including quotes, purchase orders, and invoicing. Qualifications What you'll bring: Education: Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or related field. Experience: Must have technical delivery, infrastructure project management, or engineering leadership roles within large, global organizations. Skills & Expertise Proven ability to deliver large-scale, cross-functional technology projects. Strong understanding of enterprise infrastructure technologies and services. Excellent communication, negotiation, and stakeholder management skills. Strong experience in roadmap development, work prioritization, and delivery planning. Familiarity with Agile/Scrum delivery frameworks and project tools (e.g., Azure DevOps, Jira, SharePoint, Visio, MS Office Suite). Vendor management and financial oversight experience. Preferred: Certifications such as PMP, CSM, or SAFe. Experience in Cloud On Prem Infrastructure Services and AV Meeting Room Technology. Background in technical product management or delivery of large global infrastructure solutions. Experience leveraging AI enabled productivity and delivery tools (e.g., Microsoft Copilot, Azure DevOps integrations, knowledge management platforms, or workflow automation solutions) to improve delivery outcomes and operational efficiency. Core Competencies: Leadership & Collaboration Strategic & Analytical Thinking Adaptability & Resilience Roadmap & Prioritization Excellence Results Orientation Customer & Stakeholder Focus Why Join Us: Opportunity to drive high impact, global technology initiatives. Work with a collaborative, diverse team that values innovation and accountability. Competitive compensation, benefits, and professional growth opportunities. Help shape the technology foundation that supports one of the world's leading advisory and broking firms. What we offer: Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle to work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
24/06/2026
Full time
Description WTW's Global Enterprise Technology team is building a world-class organization to drive technology delivery across our global business. As a Technical Delivery Manager, you will play a pivotal role in leading complex infrastructure and technology projects-bridging strategy, execution, and delivery excellence. You'll work with cross-functional teams across geographies to deliver enterprise-scale solutions that improve resilience, efficiency, and user experience. This role demands a strong blend of technical depth, project delivery experience, and stakeholder management, combined with the ability to build and communicate a clear roadmap of priorities and outcomes. We're looking for pragmatic, hands on delivery leaders who can turn strategy into results, ensuring that technology changes are executed on time, within scope, and to the highest standards. The role will also help shape the adoption of AI augmented delivery practices, balancing automation, governance, and human oversight to improve delivery effectiveness across the enterprise. The role is Ipswich based with hybrid working style. The Role: Project & Delivery Management Lead the end to end delivery of global infrastructure and technology projects, from initiation through to handover. Develop and maintain project plans, budgets, and schedules, ensuring delivery against milestones. Identify, assess, and mitigate project risks; proactively resolve issues and dependencies. Drive adoption of Agile, DevOps, and other modern delivery methodologies. Identify and implement opportunities to improve delivery efficiency through AI assisted workflows and automation, including reporting, work item management, meeting summarization, documentation generation, and stakeholder communications. Stakeholder & Team Leadership Serve as the primary liaison between business stakeholders, engineering teams, and external vendors. Facilitate cross functional collaboration across multiple regions and time zones. Host regular team reviews, retrospectives, project updates and steering sessions to ensure transparency and alignment. Mentor teams to build delivery discipline, accountability, and continuous improvement. Drive adoption of approved enterprise AI capabilities and delivery practices across Global Technology teams, promoting responsible use and measurable productivity improvements. Technical Leadership Partner with Engineering, Architecture, Security, Business, and Operations teams to translate problem statements into executable delivery plans. Maintain working knowledge of core infrastructure technologies to guide discussions and decisions (e.g., Azure, Windows/Linux servers, Active Directory, pipeline, networking, monitoring and logging tools). Ensure compliance with information security, data privacy, and operational standards. Vendor & Financial Management Manage vendor relationships, contracts, and budgets related to assigned projects and platforms. Oversee procurement activities, including quotes, purchase orders, and invoicing. Qualifications What you'll bring: Education: Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or related field. Experience: Must have technical delivery, infrastructure project management, or engineering leadership roles within large, global organizations. Skills & Expertise Proven ability to deliver large-scale, cross-functional technology projects. Strong understanding of enterprise infrastructure technologies and services. Excellent communication, negotiation, and stakeholder management skills. Strong experience in roadmap development, work prioritization, and delivery planning. Familiarity with Agile/Scrum delivery frameworks and project tools (e.g., Azure DevOps, Jira, SharePoint, Visio, MS Office Suite). Vendor management and financial oversight experience. Preferred: Certifications such as PMP, CSM, or SAFe. Experience in Cloud On Prem Infrastructure Services and AV Meeting Room Technology. Background in technical product management or delivery of large global infrastructure solutions. Experience leveraging AI enabled productivity and delivery tools (e.g., Microsoft Copilot, Azure DevOps integrations, knowledge management platforms, or workflow automation solutions) to improve delivery outcomes and operational efficiency. Core Competencies: Leadership & Collaboration Strategic & Analytical Thinking Adaptability & Resilience Roadmap & Prioritization Excellence Results Orientation Customer & Stakeholder Focus Why Join Us: Opportunity to drive high impact, global technology initiatives. Work with a collaborative, diverse team that values innovation and accountability. Competitive compensation, benefits, and professional growth opportunities. Help shape the technology foundation that supports one of the world's leading advisory and broking firms. What we offer: Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle to work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Pendo's Professional Services team is part of the broader Strategy & Transformation organization. The team helps customers transform how they operate, not just how they use Pendo, through onboarding, enablement, consulting, and advisory services. Professional Services plays a critical role in helping customers connect Pendo to measurable business outcomes and sustainable operating practices. As a Professional Services Consultant, you will lead customer engagements that help organizations implement, adopt, and scale their use of Pendo. You will guide customers from onboarding through value realization, aligning Pendo to business goals, implementing high-value use cases, and establishing the foundations needed for long-term success. You will serve as a trusted advisor by combining deep product expertise with strong consulting, technical, and project management skills. This role is a hybrid position working 3 days per week in our London office. What this looks like day-to-day Customer onboarding and implementation: Lead onboarding engagements that accelerate customer time-to-value. Guide customers through installation readiness, use case discovery, implementation, enablement, and activation activities that help them achieve meaningful outcomes with Pendo. Use case discovery: Partner with customers to understand their business goals, challenges, and success metrics. Help them identify and prioritize high-value use cases and develop implementation approaches that align Pendo capabilities to their desired outcomes. Product enablement and best practices: Enable customers on Pendo products and modules, including Analytics, Guides, NPS, Session Replay, Listen, Orchestrate, and Data Sync. Help customers understand not only how to use the platform, but how to use it effectively and sustainably. Custom services delivery: Lead custom consulting engagements ranging from hands on configuration and optimization to broader organizational initiatives such as governance, product operations, and Center of Excellence development. Help customers solve current challenges while building scalable practices that support long term adoption and value realization. Project ownership and delivery management: Manage multiple concurrent engagements while maintaining quality, customer satisfaction, and delivery timelines. Proactively communicate project status, identify risks, manage scope, and/escalate issues when appropriate. Customer relationship management: Build trusted relationships with customer stakeholders, from day to day practitioners to executive sponsors. Act as a strategic advisor who helps customers navigate challenges, make informed decisions, and achieve their desired outcomes. Customer outcomes and delivery excellence: Drive measurable business results tied to the goals established at the outset of each engagement. Deliver projects on time, within scope, and with high customer satisfaction so customers view you as a trusted partner, not simply an implementation resource. Practice impact and ownership: Contribute beyond individual projects by improving playbooks, sharing expertise, mentoring teammates, and bringing customer insights back into the business. Use judgment, customer focus, AI fluency, and ownership to strengthen both customer outcomes and the overall Professional Services practice. Who You Are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Professional Services Consultants don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. You're AI-curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut. Must-haves 3+ years of experience in consulting, implementation, customer success, professional services, or another customer-facing SaaS role. Foundational to intermediate proficiency in CSS and HTML, with the ability to contribute to technical implementation work such as in-app tagging, Pendo installation, and guide building. Experience working with REST APIs, webhooks, and event-driven architectures. Strong project management and organizational skills, including experience managing multiple projects simultaneously while maintaining quality and timelines. Strong communication, facilitation, and stakeholder management skills across customer audiences. Deep curiosity and problem-solving ability, with the ability to translate customer goals into practical implementation approaches. Nice-to-haves Experience with APIs, data pipelines, integration patterns, ETL processes, and data modeling. SQL proficiency and data modeling expertise. Experience with digital adoption, product analytics, customer experience, or product operations. Experience presenting to and influencing stakeholders across multiple organizational levels. About Pendo Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus. Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote. Benefits: Pendo offers comprehensive, top-tier coverage for employees in the United Kingdom, including medical, dental, life coverage, pension match, equity, and high-value lifestyle perks. EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
24/06/2026
Full time
Pendo's Professional Services team is part of the broader Strategy & Transformation organization. The team helps customers transform how they operate, not just how they use Pendo, through onboarding, enablement, consulting, and advisory services. Professional Services plays a critical role in helping customers connect Pendo to measurable business outcomes and sustainable operating practices. As a Professional Services Consultant, you will lead customer engagements that help organizations implement, adopt, and scale their use of Pendo. You will guide customers from onboarding through value realization, aligning Pendo to business goals, implementing high-value use cases, and establishing the foundations needed for long-term success. You will serve as a trusted advisor by combining deep product expertise with strong consulting, technical, and project management skills. This role is a hybrid position working 3 days per week in our London office. What this looks like day-to-day Customer onboarding and implementation: Lead onboarding engagements that accelerate customer time-to-value. Guide customers through installation readiness, use case discovery, implementation, enablement, and activation activities that help them achieve meaningful outcomes with Pendo. Use case discovery: Partner with customers to understand their business goals, challenges, and success metrics. Help them identify and prioritize high-value use cases and develop implementation approaches that align Pendo capabilities to their desired outcomes. Product enablement and best practices: Enable customers on Pendo products and modules, including Analytics, Guides, NPS, Session Replay, Listen, Orchestrate, and Data Sync. Help customers understand not only how to use the platform, but how to use it effectively and sustainably. Custom services delivery: Lead custom consulting engagements ranging from hands on configuration and optimization to broader organizational initiatives such as governance, product operations, and Center of Excellence development. Help customers solve current challenges while building scalable practices that support long term adoption and value realization. Project ownership and delivery management: Manage multiple concurrent engagements while maintaining quality, customer satisfaction, and delivery timelines. Proactively communicate project status, identify risks, manage scope, and/escalate issues when appropriate. Customer relationship management: Build trusted relationships with customer stakeholders, from day to day practitioners to executive sponsors. Act as a strategic advisor who helps customers navigate challenges, make informed decisions, and achieve their desired outcomes. Customer outcomes and delivery excellence: Drive measurable business results tied to the goals established at the outset of each engagement. Deliver projects on time, within scope, and with high customer satisfaction so customers view you as a trusted partner, not simply an implementation resource. Practice impact and ownership: Contribute beyond individual projects by improving playbooks, sharing expertise, mentoring teammates, and bringing customer insights back into the business. Use judgment, customer focus, AI fluency, and ownership to strengthen both customer outcomes and the overall Professional Services practice. Who You Are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Professional Services Consultants don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. You're AI-curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut. Must-haves 3+ years of experience in consulting, implementation, customer success, professional services, or another customer-facing SaaS role. Foundational to intermediate proficiency in CSS and HTML, with the ability to contribute to technical implementation work such as in-app tagging, Pendo installation, and guide building. Experience working with REST APIs, webhooks, and event-driven architectures. Strong project management and organizational skills, including experience managing multiple projects simultaneously while maintaining quality and timelines. Strong communication, facilitation, and stakeholder management skills across customer audiences. Deep curiosity and problem-solving ability, with the ability to translate customer goals into practical implementation approaches. Nice-to-haves Experience with APIs, data pipelines, integration patterns, ETL processes, and data modeling. SQL proficiency and data modeling expertise. Experience with digital adoption, product analytics, customer experience, or product operations. Experience presenting to and influencing stakeholders across multiple organizational levels. About Pendo Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus. Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote. Benefits: Pendo offers comprehensive, top-tier coverage for employees in the United Kingdom, including medical, dental, life coverage, pension match, equity, and high-value lifestyle perks. EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives. Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
L&D Design & Delivery, Senior FacilitatorAplikujremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ513871 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location: London, UK; onsite expectation of 3+ days/week Job Summary: As a key member of the global Talent & Development team, the Senior Facilitator, L&D Design & Delivery, will facilitate, deliver, and create incredible employee development experiences for JLL.Working directly with our L&D Product Leads and L&D Partners, your role will deliver talent and development programming that drives the JLL growth agenda. This role is pivotal in scaling our business programming and is a primary role in optimising operations as well as evolving our talent products while shaping a brighter way. Primary Stakeholders: Head of L&D Design & Delivery, Product Owners, L&D Partners. Direct Reports: None.Job Details: Deliver and develop programs across all talent development products, Leadership, Sustainability, Professional Skills, Onboarding, Performance Cycle, etc. including all levels (management, HR, employees) Facilitate expert training (both virtual via webinar training and in-person) with an application of adult learning theories, JLL's brand/learning standards and contemporary approaches to driving true behavioral changes (for in-person, regional travel may be required 5-15%, depending on business needs and budget availability) Create, design, and update training content, incorporating best practices in adult learning theory Apply knowledge of talent & development subject areas (i.e., performance management, careers, leadership, sustainability, etc.) to facilitate meaningful discussions Maintain outstanding delivery standards in accordance with NPS (Net Promoter Score) metrics, qualitative feedback and team-based evaluations. Broaden or deepen business knowledge, technical or professional expertise as appropriate Stay updated with industry trends and best practices in leadership and professional development, innovative approaches, tools and techniques in training and development Evaluate training effectiveness through assessments and feedback and share necessary improvements with project teams to enhance learning outcomes Support team members, colleagues and peers with ad hoc facilitation efforts when neededRequirements: Strong business acumen and the ability to align L&D initiatives with strategic business objectives Advanced experience in designing and facilitating soft skills training programs, with a focus on leadership, and professional development (may include instructor-led, virtual instructional-led, e-learning, and blended learning solutions) Expert knowledge in designing engaging and impactful training, using different technological platforms including PowerPoint, Articulate, etc Excellent presentation and facilitation skills, with the ability to engage diverse audiences Excellent cross-cultural competence and ability to adjust styles of communicating to varying situations to ensure an inclusive environment Strong knowledge of adult learning principles and instructional design methodologies Excellent organisational skills with a starter-finisher mentality with acute attention to detail Strong listening and communicating in an effective manner; providing regular updates on progress against strategic agenda, including key accomplishments, challenges and support needed; managing expectations proactively to ensure customer delight Strong project management skills that can deliver solutions against agreed-upon project timelines that achieve desired outcomes and provide great learner experience Key Technical Skills: Advanced proficiency in virtual training platforms, remote collaboration tools, learning management systems, and content authoring tools. Expert-level MS Office and SharePoint skills. Education : Bachelor's or master's degree preferred in Education, Training and Development, Human Resources, or related field. Advanced L&D certifications such as Certified Professional in Learning and Performance (CPLP) or equivalent strongly preferred. Location: On-site -London, GBR
24/06/2026
Full time
L&D Design & Delivery, Senior FacilitatorAplikujremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ513871 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location: London, UK; onsite expectation of 3+ days/week Job Summary: As a key member of the global Talent & Development team, the Senior Facilitator, L&D Design & Delivery, will facilitate, deliver, and create incredible employee development experiences for JLL.Working directly with our L&D Product Leads and L&D Partners, your role will deliver talent and development programming that drives the JLL growth agenda. This role is pivotal in scaling our business programming and is a primary role in optimising operations as well as evolving our talent products while shaping a brighter way. Primary Stakeholders: Head of L&D Design & Delivery, Product Owners, L&D Partners. Direct Reports: None.Job Details: Deliver and develop programs across all talent development products, Leadership, Sustainability, Professional Skills, Onboarding, Performance Cycle, etc. including all levels (management, HR, employees) Facilitate expert training (both virtual via webinar training and in-person) with an application of adult learning theories, JLL's brand/learning standards and contemporary approaches to driving true behavioral changes (for in-person, regional travel may be required 5-15%, depending on business needs and budget availability) Create, design, and update training content, incorporating best practices in adult learning theory Apply knowledge of talent & development subject areas (i.e., performance management, careers, leadership, sustainability, etc.) to facilitate meaningful discussions Maintain outstanding delivery standards in accordance with NPS (Net Promoter Score) metrics, qualitative feedback and team-based evaluations. Broaden or deepen business knowledge, technical or professional expertise as appropriate Stay updated with industry trends and best practices in leadership and professional development, innovative approaches, tools and techniques in training and development Evaluate training effectiveness through assessments and feedback and share necessary improvements with project teams to enhance learning outcomes Support team members, colleagues and peers with ad hoc facilitation efforts when neededRequirements: Strong business acumen and the ability to align L&D initiatives with strategic business objectives Advanced experience in designing and facilitating soft skills training programs, with a focus on leadership, and professional development (may include instructor-led, virtual instructional-led, e-learning, and blended learning solutions) Expert knowledge in designing engaging and impactful training, using different technological platforms including PowerPoint, Articulate, etc Excellent presentation and facilitation skills, with the ability to engage diverse audiences Excellent cross-cultural competence and ability to adjust styles of communicating to varying situations to ensure an inclusive environment Strong knowledge of adult learning principles and instructional design methodologies Excellent organisational skills with a starter-finisher mentality with acute attention to detail Strong listening and communicating in an effective manner; providing regular updates on progress against strategic agenda, including key accomplishments, challenges and support needed; managing expectations proactively to ensure customer delight Strong project management skills that can deliver solutions against agreed-upon project timelines that achieve desired outcomes and provide great learner experience Key Technical Skills: Advanced proficiency in virtual training platforms, remote collaboration tools, learning management systems, and content authoring tools. Expert-level MS Office and SharePoint skills. Education : Bachelor's or master's degree preferred in Education, Training and Development, Human Resources, or related field. Advanced L&D certifications such as Certified Professional in Learning and Performance (CPLP) or equivalent strongly preferred. Location: On-site -London, GBR
