9 jobs found

Springtide Project Services is seeking a Data Centre Architectural Technical Director to lead the Architectural & Digital Design discipline for data centres. This role involves overseeing project scope, ensuring high-quality deliverables through QA processes, and driving innovation in architectural design. Ideal candidates should have substantial experience in architectural design, proven leadership ability, and expertise in BIM platforms. The position is based in the UK with a focus on quality and strategic growth.

Job Description The Data Centre Architectural Technical Director leads, develops, and advances the Architectural & Digital Design discipline for data centre projects across the region. This discipline includes Architectural Designers, Technical Architects, BIM Managers, and Digital Delivery Specialists. The Director ensures excellence in design quality, technical execution, innovation, and alignment with global standards. We are looking for a Data Centre Architectural Technical Director to join our talented team at one of our offices in either the UK or Europe. The Data Centre Architectural Technical Director shall: Hold full responsibility and accountability for the Data Centre Architectural & Digital Design discipline. Ensure consistent, high quality deliverables through structured QA/QC processes and technical audits. Support business development through technical expertise, proposal input, and design effort estimation. Maintain deep technical proficiency in data centre architectural design, enabling effective resource planning and project execution. Drive strategic initiatives, innovation, and digital transformation within the discipline. Serve as a subject matter expert (SME) for architectural and digital delivery methodologies. Oversee discipline specific budget management, inter office collaboration, and quality assurance. Ensure alignment with global architectural, BIM, and digital engineering standards, tools, and workflows. Key Responsibilities Project & Technical Leadership Collaborates with Regional Directors, Project Managers, and Proposal Managers to define project scope, complexity, schedule, and design requirements. Assigns appropriate architectural and digital design personnel to ensure cost effective, high quality project delivery. Defines efficient workflows and levels of design detail appropriate for each project phase. Estimates design hours and supports project planning for architectural and BIM deliverables. Ensures accuracy, consistency, and completeness of all architectural outputs in accordance with engineering principles, quality standards, codes, and project schedules. Provides technical guidance, mentorship, and leadership to all discipline members. Strategic & Organisational Leadership Develops a long term strategic plan for the Data Centre Architectural & Digital Design discipline aligned with company goals. Contributes to regional strategic planning and operational improvement initiatives. Leads the Architectural & Digital Design Communities of Practice (CoPs) to advance frameworks, standards, and best practices. Coordinates with global discipline leaders to ensure consistent project execution across all offices. Drives innovation in architectural design, digital delivery, automation, and AI enabled workflows to increase productivity and reduce manual effort. Maintains active engagement with industry bodies, standards groups, and professional associations; encourages team participation for continuous professional development. People Leadership & Capability Development Performs hiring, performance reviews, compensation recommendations, and career development planning. Plans and allocates workload, staffing, and resource distribution across the discipline. Oversees inter office work sharing and outsourcing to external partners. Conducts regular capability assessments to identify skill gaps and implement training or recruitment strategies. Builds a culture of collaboration, inclusivity, and high performance. Leads teams through organisational change and ensures smooth transitions during restructuring or strategic shifts. Technical Excellence & Digital Delivery Ensures quality of all architectural and BIM deliverables, including model federation, coordination, clash detection, digital twins, and immersive visualisation. Oversees digital delivery during construction phases, including progress scanning, model based validation, and integration with 5D-7D digital workflows. Collaborates with project teams to align Levels of Detail (LOD) and digital requirements across project phases. Oversees development of architectural BIM families, templates, and standards aligned with industry and vendor requirements. Reviews and approves BIM Execution Plans for all data centre projects. Supports risk assessments and design reviews, including constructability, safety, and operational risk evaluations. Provides architectural and digital consultancy services as required. Business Development & Client Engagement Participates in business development efforts by identifying opportunities with existing and new clients. Contributes to proposal development, technical presentations, and client meetings. Collaborates with client architectural and technical counterparts to develop design concepts and project strategies. Other Responsibilities Travels to regional offices and client sites to support project and business needs. Leads special projects as assigned. Supports a smooth transition to new organisational structures, addressing concerns and fostering alignment. Promotes company vision, values, and culture across the discipline. Line of Report The Data Centre Architectural Technical Director reports to the Senior Director of Design. The Architectural Technical Director oversees the Architectural Design and Digital Delivery (BIM/VDC) disciplines. Associate Directors and discipline leads report directly to this role. Qualifications & Requirements Extensive experience in architectural design and delivery of data centers, mission critical facilities, or similarly complex technical buildings. Demonstrated ability to lead multidisciplinary design teams and manage large scale technical projects. Strong administrative and organisational skills, with the ability to plan, coordinate, and supervise technical work. Expertise in architectural design software, BIM platforms, and digital engineering workflows. Experience producing and reviewing advanced digital deliverables, including model coordination, clash detection, digital twins, and construction phase digital validation. Excellent interpersonal and communication skills, with the ability to engage effectively with senior stakeholders. Proven ability to lead teams through change and maintain a positive, high performance culture. Strong background in employee engagement, talent development, and succession planning. Ability to work collaboratively in a dynamic, growth oriented environment. A degree or equivalent qualification in Architecture or a related field. Commitment to fostering a culture of innovation, inclusivity, and continuous improvement. All interviews are conducted either in person or virtually, with video required.

The Company Nscale is an AI infrastructure company building the next generation hyperscaler, engineered specifically for artificial intelligence. Founded to power the world's most demanding AI workloads, Nscale delivers a vertically integrated, performance-optimized platform spanning compute, data centres, and orchestration software. The company's mission is to make AI infrastructure accessible, sovereign, and sustainable for enterprises, governments, and AI-native organisations. The People Function Nscale is building its people function entirely from the ground up. With the company scaling at extraordinary pace across Europe, North America, and APAC, the goal is to design a modern, AI-enabled people organisation that mirrors Nscale's own ambition: fast, data-driven, globally consistent, and built for scale. The function is led by the Chief People Officer, Naeem Hatimi, who joined last year to assemble a world-class leadership team to create the architecture, systems, and culture that will support Nscale through hypergrowth and toward IPO readiness. The vision is to build a people organisation that blends operational excellence with innovation; one that harnesses AI and automation to deliver insight, efficiency, and exceptional employee experience. The focus is on building vs. inheriting, designing structures, playbooks, and practices for the first time, and scaling them globally at speed. The leaders joining now will directly shape Nscale's future operating model, culture, and employee experience worldwide. The Opportunity The Director, AI Technology & Analytics is a strategic leadership position that combines People technology platform management with advanced people analytics to drive digital transformation and data-driven decision-making across the people function. This is a pivotal moment for the organisation: AI is fundamentally reshaping how the People team operates, and this role sits at the centre of that transformation. Acting as the primary bridge between the People team and IT, this role will lead People team business engagement, oversee solution design, delivery and operations, and ensure People team systems enable scalable, compliant and data-driven people processes. Critically, this leader will own how AI and automation change the way People team deliver value - not just adopting new tools, but embedding intelligence across the full employee life-cycle. This role holds end-to-end accountability for the People technology landscape, including Workday (core HCM and modules), and associated platforms such as talent acquisition, learning management systems, benefits providers, and People master data solutions. The Workday Technology Operations and analytics team will report directly into this role. Key Responsibilities Technology Strategy & Ecosystem Oversight Develop and execute comprehensive People technology roadmaps across Talent Management, Talent Acquisition, Total Rewards, and People Shared Services Provide strategic oversight and integration across the wider People technology landscape Ensure systems operate as a cohesive ecosystem, with strong integration, governance and user experience Partner with IT and People Centres of Excellence to align with enterprise strategy and security standards AI Transformation & Innovation Define and own the enterprise AI strategy for the People team, identifying high-value use cases across the employee life-cycle - from intelligent sourcing and onboarding automation to AI-driven performance insights and attrition prediction Lead the evaluation, procurement and integration of AI-native People platforms and large language model (LLM) capabilities into existing workflows and the Workday ecosystem Partner with IT security and legal to establish responsible AI governance frameworks, including bias auditing, explainability standards and data privacy controls for AI-driven People decisions Build and execute a People team AI adoption roadmap, prioritising initiatives by ROI, feasibility and workforce readiness, with clear milestones and success metrics Champion AI literacy across the People function - designing and delivering training programmes that upskill People business partners, recruiters and COE teams to work confidently alongside AI tools Deploy agentic AI and automation to reduce manual effort in transactional People processes (e.g. case management, document processing, payroll queries), freeing People team capacity for strategic work Leverage generative AI to accelerate People team content creation - including job descriptions, policy documentation, communications and personalised employee messaging at scale Evaluate and pilot AI-powered copilot experiences within Workday and connected platforms to surface real-time guidance for managers and employees Lead experimentation on emerging AI capabilities (e.g. skills inference, internal talent marketplace matching, AI interview tools) with structured pilots and outcome measurement Act as the People function's voice in enterprise-wide AI governance committees, influencing standards, policies and investment decisions Monitor the rapidly evolving AI vendor landscape and provide executive-ready briefings on emerging technologies, competitive positioning and strategic implications Measure and communicate the business impact of AI investments - tracking adoption rates, efficiency gains, cost savings and improvements in employee and manager experience People Analytics Leadership Build a data-driven culture through dashboards, predictive models and actionable insights Deliver executive-level reporting and analytics to support strategic decision-making Partner with People teams to provide data-driven insights on workforce planning, retention and performance Develop analytics capabilities using tools such as Power BI, Tableau, SQL, R or Python Embed AI and ML models into analytics products - moving from descriptive reporting to predictive and prescriptive insights Establish data quality, lineage and governance standards to ensure analytics outputs are trusted and auditable People Technology Leadership & Solution Delivery Own the end-to-end delivery of People technology solutions, from demand intake and design through build, testing, deployment and stabilisation Ensure solutions are aligned to agreed business outcomes, architectural standards and security, privacy and compliance requirements Lead cross-functional delivery teams and external partners to deliver complex, multi-system People initiatives on time and within scope Integrate AI and automation capabilities into solution design patterns as a default consideration, not an afterthought Workday Platform Ownership & Operations Provide executive leadership and direction for the Workday platform, including roadmap planning, release management, configuration, integrations and ongoing optimisation Oversee the Workday Operations team, ensuring high system availability, data quality and effective support for the People team and the business Lead, mentor and guide the Workday operations team to deliver and support innovative product capabilities while fostering collaboration across IT and the People team Act as the senior escalation point for Workday-related issues, risks and decisions Drive adoption of Workday's native AI and ML features (e.g. Skills Cloud, talent recommendations, Extend platform) as part of a coherent AI product strategy Stakeholder Engagement Act as trusted adviser to People leadership and business executives on AI strategy, technology investments and digital transformation priorities Translate complex technology, AI and analytics concepts into clear narratives for non-technical audiences Influence senior stakeholders to build alignment and drive successful outcomes Shape the organisation's understanding of responsible AI - building trust in how data and AI are used in people decisions Leadership & Capability Building Build, lead and develop high-performance People technology, analytics and AI teams Foster a culture of accountability, collaboration, continuous improvement and responsible experimentation Act as a visible, credible technology and AI leader within IT and the broader organisation Create a team environment where AI tools augment human capability rather than replace judgement Experience and Skills 10-12+ years in technology and analytics leadership roles, with demonstrated experience leading large-scale AI or digital transformation programmes Deep familiarity with enterprise AI platforms, LLMs, agentic workflows and responsible AI governance - including hands-on experience deploying AI in People contexts Understanding of AI adoption and automation in People processes, with a track record of driving measurable business outcomes Experience with AI ethics, bias auditing and responsible AI frameworks in a People context Familiarity with emerging AI regulation (e.g. EU AI Act) and its implications for People team decision-making Experience with People systems, Workday preferred; understanding of AI feature roadmaps within major People platforms Proficiency with analytics and ML tools including Power BI, Tableau, Python, R and SQL Knowledge of inferential statistics, predictive modelling and ML model deployment Experience leading digital transformation and large-scale system implementations . click apply for full job details

Role Profile Role Title: Principal Administrator (Salesforce) Level: Level 3 Directorate: DDSS Location: London / Glasgow / Cardiff Contract Type: Permanent / Fixed-Term Approach: Internal Security Level Required: SC Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you'll be playing your part in creating new energy solutions that are great for customers, and great for the environment. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. Purpose A principal application operations engineer owns the application strategy and leads, on implementation, support, resourcing, learning and development for their team. At Ofgem, the Principal Salesforce Administrator leads the Salesforce administration team, ensuring robust solution design, effective delivery, platform optimisation, and operational performance across the organisation's Salesforce environment. This role is accountable for maintaining stability, quality, and continuous improvement of complex enterprise Salesforce solutions. Responsibilities include ownership of administration strategy, adherence to best practices, and oversight of systems integrator performance to guarantee that Salesforce services deliver consistent, resilient, and high quality outcomes for both Ofgem and its users. Close collaboration with implementation partners is essential in aligning strategic objectives and operational execution. At this role level, you will: have expert technical understanding be accountable for vendor and supplier management Manage and maintain administration of the Salesforce platform. Key Responsibilities Stakeholder Engagement Engagement with senior stakeholders across digital, data, and operational functions to ensure Salesforce services align with business needs. Provision of authoritative guidance on application operations and influence decision making across programmes and projects. Oversight of systems integrator collaboration to maintain delivery quality and strategic alignment. Technical Oversight and Assurance Operational performance, resilience, and optimisation of Salesforce platforms. Expert assurance of configurations, integrations, automation pipelines, and release processes, ensuring compliance with Ofgem standards and contractual obligations for SI performance. Innovation and Continuous Improvement Platform enhancements through identification of optimisation opportunities, refinement of operational processes, and introduction of new tools or methods that strengthen service reliability and delivery outcomes. Mentorship and Capability Development Development of team capability through coaching administrators, promoting best practices, and setting clear operational standards. Support for learning pathways and contribution to professional development planning. Architectural Leadership Definition and leadership of Salesforce application operations strategy within Ofgem. Alignment with Salesforce architectural direction and leadership of decisions on operational models, platform evolution, and long term technology planning. Skills Asset and configuration management (practitioner) manage configuration items and related information manage service compliance and risk Availability and capacity management (practitioner) ensure the correct implementation of availability and capacity management standards and procedures identify capacity issues and implement the required changes; initiate remedial action Change management (practitioner) manage high impact, complex change requests ensure that release policies, procedures and processes are applied Continual service improvement (practitioner) analyse current processes, and identify and implement opportunities to optimise them lead and develop a team of experts to deliver service improvements help to evaluate and establish requirements for the implementation of changes by setting policy and standards Incident management (practitioner) lead the investigation and resolution of incidents Ownership and initiative (practitioner) take accountability for issues that occur and be proactive in searching for potential problems achieve excellent user outcomes Problem management (practitioner) ensure that the right actions are taken to investigate, resolve and anticipate problems co ordinate the team to investigate problems, implement solutions and take preventive measures Service focus (practitioner) see the bigger picture by taking groups of services and investigating how to get the best of underlying services Service management framework knowledge (practitioner) show you have an expert certificate in the service management framework qualification Technical specialism (expert) understand the direction of future technologies deliver a model to support and maintain those future technologies and any databases that coexist in the current environment Technical understanding (practitioner) show a thorough understanding of the technical concepts required for the role, and can explain how these fit into the wider technical landscape Testing (expert) manage testing activities within development or integration activities manage risks and take preventative action when risks become unacceptable manage customer relations User focus (practitioner) collaborate with user researchers and can represent users internally explain the difference between user needs and the desires of the user champion user research to focus on all users prioritise and define approaches to understand the user story, guiding others in doing so offer recommendations on the best tools and methods to use Key Outputs and Deliverables Stable, high quality Salesforce operational services, ensuring resilience, performance, and reliability across all environments. Compliant release processes, supported by assurance frameworks, documentation standards, and governance controls for every Salesforce deployment. Operational performance reporting and continuous improvement plans, providing visibility, metrics, and strategic insights for service optimisation. Accurate asset records and configuration inventories for all Salesforce environments, enabling traceability, auditability, and effective change management. Third party supplier performance management, including service level compliance, contractual obligations, and quality assurance across delivery partnerships. Key Stakeholder Relationships Internal Head of the Salesforce Centre of Enablement Architecture and Engineering Teams Product Owners and Delivery Managers Service Operations and Support Teams Cyber Security and Data Teams Programme and Portfolio Management External Salesforce and associated vendors Managed service providers and support partners Cross government technical communities External auditors and assurance bodies Industry partners and tooling providers Role Criteria Essential Deep operational expertise in managing complex Salesforce environments. Proven leadership in application operations or platform engineering. Demonstrable experience managing suppliers and technical risk. Demonstrable experience managing a Salesforce Administration team. Holds or can obtain the following certifications or equivalent within 6 months: Salesforce Certified App Builder, and Salesforce Certified Advanced Administrator Desirable Offshore SI management Behaviours Making Effective Decisions Communicating and Influencing Managing a Quality Service

OFFICIAL Role Profile Role Title: Senior Technical Architect (Salesforce) Level: Level 2b Directorate: Digital, Data, and Security Services (DDSS) Location: London / Glasgow / Cardiff Contract Type: Permanent / Fixed-Term Approach: Internal Security Level Required: SC Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you'll be playing your part in creating new energy solutions that are great for customers, and great for the environment. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. This role aligns with the Senior Technical Architect role in the Government Digital and Data Capability Profession. Purpose A senior technical architect is responsible for the design and assurance of technical systems that meet business needs. They work on complex projects, providing technical direction and guidance to delivery teams. They ensure that technical designs are aligned with strategic and architectural standards, and that systems are robust, scalable, and maintainable. At Ofgem, this means leading the design and assurance of Salesforce-based solutions that enable secure, scalable, and user-focused digital services. You will work across multiple Salesforce clouds (Service, Experience, PSS, and Core Platform), integrating with enterprise systems and ensuring adherence to Ofgem's architectural, data, and security principles. At this level, you will influence delivery teams, mentor colleagues, and contribute to the evolution of Ofgem's Salesforce architecture community and standards. At this role level, you will: Define and assure technical designs for Salesforce platforms across multiple delivery teams. Guide and support engineers and architects in applying Salesforce standards and patterns, ensuring solutions meet user, business, and security needs and are aligned to Ofgem's technical strategy. Identify and communicate technical risks and dependencies across teams, contributing to the continuous improvement of technical standards, reusable patterns, and design governance. Key Responsibilities Lead the design and documentation of Salesforce solutions, ensuring they meet business needs, align with architectural standards, and deliver value across Ofgem's programmes. Provide technical assurance for Salesforce implementations, ensuring solutions comply with Ofgem's architecture, security, and design principles. Design Salesforce solutions that integrate effectively with enterprise platforms and data systems, ensuring information consistency, interoperability, and adherence to data governance policies. Work with delivery teams to guide technical decisions, resolve design challenges, and ensure high-quality implementations that meet user and business expectations. Mentor associates and technical architects, contributing to the Salesforce Centre of Excellence and promoting the adoption of best practices across teams and projects. Skills Technical architecture Design and describe technical systems and how they fit within a wider architecture. Ensure that technical designs meet user needs and align to organisational standards. Communicate technical decisions and their rationale clearly to stakeholders. Systems integration Design and assure integration patterns for connecting Salesforce to other enterprise systems. Ensure integration solutions are secure, reliable, and support data consistency. Identify opportunities to simplify integration through APIs and reusable services. Technical leadership Guide and support technical teams in implementing Salesforce solutions. Influence decision making and ensure technical alignment across delivery teams. Promote best practice, reusable components, and adherence to technical standards. Technical strategy and governance Understand and apply technical governance frameworks to assure quality and consistency. Contribute to architectural standards and ensure Salesforce solutions align with them. Manage technical risk through structured design and assurance activities. Designing technology solutions Create and maintain Salesforce technical designs that are secure, scalable, and maintainable. Ensure solutions adhere to Salesforce platform best practices and Ofgem's enterprise principles. Review and refine designs through iterative feedback and assurance reviews. Development process optimisation Collaborate with engineering and DevOps teams to support CI/CD and release management within Salesforce environments. Promote automation and efficiency in development and deployment processes. Ensure that testing and quality assurance practices are embedded into the design lifecycle. Security and compliance Apply Ofgem's security, identity, and access control standards within Salesforce solutions. Understand data privacy, encryption, and audit requirements. Work with security teams to identify and address platform risks. Key Outputs and Deliverables Salesforce architecture designs and documentation aligned with Ofgem standards and governance processes. Technical assurance for Salesforce solutions, with compliance to architectural, security, and operational requirements. Technical input for solution options and assessments, enabling informed decision making by delivery teams and business stakeholders. Integration patterns and data models supporting reliable and secure interoperability with Ofgem enterprise platforms. Salesforce CoE contributions, including reusable components, templates, and design patterns promoting best practices. Key Stakeholder Relationships Internal Principal Technical Architect (Salesforce) and Enterprise Architects Programme and Project Managers Developers, Technical Leads, and Product Owners Data and Security Teams Delivery and Operations Managers Salesforce CoE External SI Salesforce Partner and Vendor Teams Cabinet Office and GDS (for standards assurance) System Integrators and Delivery Partners Cross government Salesforce and technical architecture communities Professional certification and training providers Role Criteria Essential Demonstrable experience designing and leading Salesforce solutions across multiple clouds and domains. Demonstrable understanding of core Salesforce Platform, Service cloud, community cloud and Public Sector Solutions. Demonstrable understanding of integration patterns, APIs, and middleware for connecting Salesforce to enterprise systems. Proficiency in architectural modelling tools such as Archi and frameworks, such as ArchiMate, UML, or equivalent, with the ability to create and maintain architectural artefacts. Experience of applying secure design principles and data governance within Salesforce implementations Holds or can obtain the following certifications or equivalent within 6 months: Certified Salesforce Technical Architect or equivalent Formal Architectural Qualification such as BCS EA Certification, The Open Group Architecture Framework (TOGAF) or Zachman Framework Certification. Certified Salesforce Technical Architect or equivalent Desirable Understanding government digital standards and assurance processes. Behaviours Seeing the Big Picture Changing and Improving Making Effective Decisions Leadership Communicating and Influencing Working Together: Developing Self and Others Managing a Quality Service Delivering at Pace OFFICIAL

OFFICIAL Role Profile Role Title: Senior Technical Architect (Salesforce) Level: Level 2b Directorate: Digital, Data, and Security Services (DDSS) Location: London / Glasgow / Cardiff Contract Type: Permanent / Fixed-Term Approach: Internal Security Level Required: SC Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you'll be playing your part in creating new energy solutions that are great for customers, and great for the environment. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. This role aligns with the Senior Technical Architect role in the Government Digital and Data Capability Profession. Purpose A senior technical architect is responsible for the design and assurance of technical systems that meet business needs. They work on complex projects, providing technical direction and guidance to delivery teams. They ensure that technical designs are aligned with strategic and architectural standards, and that systems are robust, scalable, and maintainable. At Ofgem, this means leading the design and assurance of Salesforce-based solutions that enable secure, scalable, and user-focused digital services. You will work across multiple Salesforce clouds (Service, Experience, PSS, and Core Platform), integrating with enterprise systems and ensuring adherence to Ofgem's architectural, data, and security principles. At this level, you will influence delivery teams, mentor colleagues, and contribute to the evolution of Ofgem's Salesforce architecture community and standards. At this role level, you will: Define and assure technical designs for Salesforce platforms across multiple delivery teams. Guide and support engineers and architects in applying Salesforce standards and patterns, ensuring solutions meet user, business, and security needs and are aligned to Ofgem's technical strategy. Identify and communicate technical risks and dependencies across teams, contributing to the continuous improvement of technical standards, reusable patterns, and design governance. Key Responsibilities Lead the design and documentation of Salesforce solutions, ensuring they meet business needs, align with architectural standards, and deliver value across Ofgem's programmes. Provide technical assurance for Salesforce implementations, ensuring solutions comply with Ofgem's architecture, security, and design principles. Design Salesforce solutions that integrate effectively with enterprise platforms and data systems, ensuring information consistency, interoperability, and adherence to data governance policies. Work with delivery teams to guide technical decisions, resolve design challenges, and ensure high-quality implementations that meet user and business expectations. Mentor associates and technical architects, contributing to the Salesforce Centre of Excellence and promoting the adoption of best practices across teams and projects. Skills Technical architecture Design and describe technical systems and how they fit within a wider architecture. Ensure that technical designs meet user needs and align to organisational standards. Communicate technical decisions and their rationale clearly to stakeholders. Systems integration Design and assure integration patterns for connecting Salesforce to other enterprise systems. Ensure integration solutions are secure, reliable, and support data consistency. Identify opportunities to simplify integration through APIs and reusable services. Technical leadership Guide and support technical teams in implementing Salesforce solutions. Influence decision making and ensure technical alignment across delivery teams. Promote best practice, reusable components, and adherence to technical standards. Technical strategy and governance Understand and apply technical governance frameworks to assure quality and consistency. Contribute to architectural standards and ensure Salesforce solutions align with them. Manage technical risk through structured design and assurance activities. Designing technology solutions Create and maintain Salesforce technical designs that are secure, scalable, and maintainable. Ensure solutions adhere to Salesforce platform best practices and Ofgem's enterprise principles. Review and refine designs through iterative feedback and assurance reviews. Development process optimisation Collaborate with engineering and DevOps teams to support CI/CD and release management within Salesforce environments. Promote automation and efficiency in development and deployment processes. Ensure that testing and quality assurance practices are embedded into the design lifecycle. Security and compliance Apply Ofgem's security, identity, and access control standards within Salesforce solutions. Understand data privacy, encryption, and audit requirements. Work with security teams to identify and address platform risks. Key Outputs and Deliverables Salesforce architecture designs and documentation aligned with Ofgem standards and governance processes. Technical assurance for Salesforce solutions, with compliance to architectural, security, and operational requirements. Technical input for solution options and assessments, enabling informed decision making by delivery teams and business stakeholders. Integration patterns and data models supporting reliable and secure interoperability with Ofgem enterprise platforms. Salesforce CoE contributions, including reusable components, templates, and design patterns promoting best practices. Key Stakeholder Relationships Internal Principal Technical Architect (Salesforce) and Enterprise Architects Programme and Project Managers Developers, Technical Leads, and Product Owners Data and Security Teams Delivery and Operations Managers Salesforce CoE External SI Salesforce Partner and Vendor Teams Cabinet Office and GDS (for standards assurance) System Integrators and Delivery Partners Cross government Salesforce and technical architecture communities Professional certification and training providers Role Criteria Essential Demonstrable experience designing and leading Salesforce solutions across multiple clouds and domains. Demonstrable understanding of core Salesforce Platform, Service cloud, community cloud and Public Sector Solutions. Demonstrable understanding of integration patterns, APIs, and middleware for connecting Salesforce to enterprise systems. Proficiency in architectural modelling tools such as Archi and frameworks, such as ArchiMate, UML, or equivalent, with the ability to create and maintain architectural artefacts. Experience of applying secure design principles and data governance within Salesforce implementations Holds or can obtain the following certifications or equivalent within 6 months: Certified Salesforce Technical Architect or equivalent Formal Architectural Qualification such as BCS EA Certification, The Open Group Architecture Framework (TOGAF) or Zachman Framework Certification. Certified Salesforce Technical Architect or equivalent Desirable Understanding government digital standards and assurance processes. Behaviours Seeing the Big Picture Changing and Improving Making Effective Decisions Leadership Communicating and Influencing Working Together: Developing Self and Others Managing a Quality Service Delivering at Pace OFFICIAL

OFFICIAL Role Profile Role Title: Senior Technical Architect (Salesforce) Level: Level 2b Directorate: Digital, Data, and Security Services (DDSS) Location: London / Glasgow / Cardiff Contract Type: Permanent / Fixed-Term Approach: Internal Security Level Required: SC Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you'll be playing your part in creating new energy solutions that are great for customers, and great for the environment. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. This role aligns with the Senior Technical Architect role in the Government Digital and Data Capability Profession. Purpose A senior technical architect is responsible for the design and assurance of technical systems that meet business needs. They work on complex projects, providing technical direction and guidance to delivery teams. They ensure that technical designs are aligned with strategic and architectural standards, and that systems are robust, scalable, and maintainable. At Ofgem, this means leading the design and assurance of Salesforce-based solutions that enable secure, scalable, and user-focused digital services. You will work across multiple Salesforce clouds (Service, Experience, PSS, and Core Platform), integrating with enterprise systems and ensuring adherence to Ofgem's architectural, data, and security principles. At this level, you will influence delivery teams, mentor colleagues, and contribute to the evolution of Ofgem's Salesforce architecture community and standards. At this role level, you will: Define and assure technical designs for Salesforce platforms across multiple delivery teams. Guide and support engineers and architects in applying Salesforce standards and patterns, ensuring solutions meet user, business, and security needs and are aligned to Ofgem's technical strategy. Identify and communicate technical risks and dependencies across teams, contributing to the continuous improvement of technical standards, reusable patterns, and design governance. Key Responsibilities Lead the design and documentation of Salesforce solutions, ensuring they meet business needs, align with architectural standards, and deliver value across Ofgem's programmes. Provide technical assurance for Salesforce implementations, ensuring solutions comply with Ofgem's architecture, security, and design principles. Design Salesforce solutions that integrate effectively with enterprise platforms and data systems, ensuring information consistency, interoperability, and adherence to data governance policies. Work with delivery teams to guide technical decisions, resolve design challenges, and ensure high-quality implementations that meet user and business expectations. Mentor associates and technical architects, contributing to the Salesforce Centre of Excellence and promoting the adoption of best practices across teams and projects. Skills Technical architecture Design and describe technical systems and how they fit within a wider architecture. Ensure that technical designs meet user needs and align to organisational standards. Communicate technical decisions and their rationale clearly to stakeholders. Systems integration Design and assure integration patterns for connecting Salesforce to other enterprise systems. Ensure integration solutions are secure, reliable, and support data consistency. Identify opportunities to simplify integration through APIs and reusable services. Technical leadership Guide and support technical teams in implementing Salesforce solutions. Influence decision making and ensure technical alignment across delivery teams. Promote best practice, reusable components, and adherence to technical standards. Technical strategy and governance Understand and apply technical governance frameworks to assure quality and consistency. Contribute to architectural standards and ensure Salesforce solutions align with them. Manage technical risk through structured design and assurance activities. Designing technology solutions Create and maintain Salesforce technical designs that are secure, scalable, and maintainable. Ensure solutions adhere to Salesforce platform best practices and Ofgem's enterprise principles. Review and refine designs through iterative feedback and assurance reviews. Development process optimisation Collaborate with engineering and DevOps teams to support CI/CD and release management within Salesforce environments. Promote automation and efficiency in development and deployment processes. Ensure that testing and quality assurance practices are embedded into the design lifecycle. Security and compliance Apply Ofgem's security, identity, and access control standards within Salesforce solutions. Understand data privacy, encryption, and audit requirements. Work with security teams to identify and address platform risks. Key Outputs and Deliverables Salesforce architecture designs and documentation aligned with Ofgem standards and governance processes. Technical assurance for Salesforce solutions, with compliance to architectural, security, and operational requirements. Technical input for solution options and assessments, enabling informed decision making by delivery teams and business stakeholders. Integration patterns and data models supporting reliable and secure interoperability with Ofgem enterprise platforms. Salesforce CoE contributions, including reusable components, templates, and design patterns promoting best practices. Key Stakeholder Relationships Internal Principal Technical Architect (Salesforce) and Enterprise Architects Programme and Project Managers Developers, Technical Leads, and Product Owners Data and Security Teams Delivery and Operations Managers Salesforce CoE External SI Salesforce Partner and Vendor Teams Cabinet Office and GDS (for standards assurance) System Integrators and Delivery Partners Cross government Salesforce and technical architecture communities Professional certification and training providers Role Criteria Essential Demonstrable experience designing and leading Salesforce solutions across multiple clouds and domains. Demonstrable understanding of core Salesforce Platform, Service cloud, community cloud and Public Sector Solutions. Demonstrable understanding of integration patterns, APIs, and middleware for connecting Salesforce to enterprise systems. Proficiency in architectural modelling tools such as Archi and frameworks, such as ArchiMate, UML, or equivalent, with the ability to create and maintain architectural artefacts. Experience of applying secure design principles and data governance within Salesforce implementations Holds or can obtain the following certifications or equivalent within 6 months: Certified Salesforce Technical Architect or equivalent Formal Architectural Qualification such as BCS EA Certification, The Open Group Architecture Framework (TOGAF) or Zachman Framework Certification. Certified Salesforce Technical Architect or equivalent Desirable Understanding government digital standards and assurance processes. Behaviours Seeing the Big Picture Changing and Improving Making Effective Decisions Leadership Communicating and Influencing Working Together: Developing Self and Others Managing a Quality Service Delivering at Pace OFFICIAL

Job Description The Data Centre Architectural Technical Director leads, develops, and advances the Architectural & Digital Design discipline for data centre projects across the region. This discipline includes Architectural Designers, Technical Architects, BIM Managers, and Digital Delivery Specialists. The Director ensures excellence in design quality, technical execution, innovation, and alignment with global standards. We are looking for a Data Centre Architectural Technical Director to join our talented team at one of our offices in either the UK or Europe. The Data Centre Architectural Technical Director shall: Hold full responsibility and accountability for the Data Centre Architectural & Digital Design discipline. Ensure consistent, high quality deliverables through structured QA/QC processes and technical audits. Support business development through technical expertise, proposal input, and design effort estimation. Maintain deep technical proficiency in data centre architectural design, enabling effective resource planning and project execution. Drive strategic initiatives, innovation, and digital transformation within the discipline. Serve as a subject matter expert (SME) for architectural and digital delivery methodologies. Oversee discipline specific budget management, inter office collaboration, and quality assurance. Ensure alignment with global architectural, BIM, and digital engineering standards, tools, and workflows. Key Responsibilities Project & Technical Leadership Collaborates with Regional Directors, Project Managers, and Proposal Managers to define project scope, complexity, schedule, and design requirements. Assigns appropriate architectural and digital design personnel to ensure cost effective, high quality project delivery. Defines efficient workflows and levels of design detail appropriate for each project phase. Estimates design hours and supports project planning for architectural and BIM deliverables. Ensures accuracy, consistency, and completeness of all architectural outputs in accordance with engineering principles, quality standards, codes, and project schedules. Provides technical guidance, mentorship, and leadership to all discipline members. Strategic & Organisational Leadership Develops a long term strategic plan for the Data Centre Architectural & Digital Design discipline aligned with company goals. Contributes to regional strategic planning and operational improvement initiatives. Leads the Architectural & Digital Design Communities of Practice (CoPs) to advance frameworks, standards, and best practices. Coordinates with global discipline leaders to ensure consistent project execution across all offices. Drives innovation in architectural design, digital delivery, automation, and AI enabled workflows to increase productivity and reduce manual effort. Maintains active engagement with industry bodies, standards groups, and professional associations; encourages team participation for continuous professional development. People Leadership & Capability Development Performs hiring, performance reviews, compensation recommendations, and career development planning. Plans and allocates workload, staffing, and resource distribution across the discipline. Oversees inter office work sharing and outsourcing to external partners. Conducts regular capability assessments to identify skill gaps and implement training or recruitment strategies. Builds a culture of collaboration, inclusivity, and high performance. Leads teams through organisational change and ensures smooth transitions during restructuring or strategic shifts. Technical Excellence & Digital Delivery Ensures quality of all architectural and BIM deliverables, including model federation, coordination, clash detection, digital twins, and immersive visualisation. Oversees digital delivery during construction phases, including progress scanning, model based validation, and integration with 5D-7D digital workflows. Collaborates with project teams to align Levels of Detail (LOD) and digital requirements across project phases. Oversees development of architectural BIM families, templates, and standards aligned with industry and vendor requirements. Reviews and approves BIM Execution Plans for all data centre projects. Supports risk assessments and design reviews, including constructability, safety, and operational risk evaluations. Provides architectural and digital consultancy services as required. Business Development & Client Engagement Participates in business development efforts by identifying opportunities with existing and new clients. Contributes to proposal development, technical presentations, and client meetings. Collaborates with client architectural and technical counterparts to develop design concepts and project strategies. Other Responsibilities Travels to regional offices and client sites to support project and business needs. Leads special projects as assigned. Supports a smooth transition to new organisational structures, addressing concerns and fostering alignment. Promotes company vision, values, and culture across the discipline. Line of Report The Data Centre Architectural Technical Director reports to the Senior Director of Design. The Architectural Technical Director oversees the Architectural Design and Digital Delivery (BIM/VDC) disciplines. Associate Directors and discipline leads report directly to this role. Qualifications & Requirements Extensive experience in architectural design and delivery of data centers, mission critical facilities, or similarly complex technical buildings. Demonstrated ability to lead multidisciplinary design teams and manage large scale technical projects. Strong administrative and organisational skills, with the ability to plan, coordinate, and supervise technical work. Expertise in architectural design software, BIM platforms, and digital engineering workflows. Experience producing and reviewing advanced digital deliverables, including model coordination, clash detection, digital twins, and construction phase digital validation. Excellent interpersonal and communication skills, with the ability to engage effectively with senior stakeholders. Proven ability to lead teams through change and maintain a positive, high performance culture. Strong background in employee engagement, talent development, and succession planning. Ability to work collaboratively in a dynamic, growth oriented environment. A degree or equivalent qualification in Architecture or a related field. Commitment to fostering a culture of innovation, inclusivity, and continuous improvement. All interviews are conducted either in person or virtually, with video required. About Us Springtide is a high-performance engineering and construction consultancy, delivering mission critical infrastructure and complex projects with precision and excellence. With a growing international presence, we are expanding our operations across Europe, with a sharp focus on the data centre sector-a domain where we bring deep expertise, technical authority, and trusted partnerships. Why Join Us Springtide offers an exciting opportunity to lead a high growth business at the forefront of one of the fastest growing infrastructure sectors in Europe. Backed by the strength and scale of our group companies (IPS & Linesight), you'll have the platform, resources, and autonomy to make a significant impact in a leadership role that shapes the future of our business and the industry. This is a rare opportunity to shape the future of a dynamic, fast growing consultancy operating at the cutting edge of engineering excellence. As a strategic leader in Springtide, you will have the autonomy, support, and resources to make a lasting impact on the European data centre landscape.

Go back Gloucestershire Hospitals NHS Foundation Trust Head of Technical Operations & Infrastructure, Band 8c The closing date is 07 July 2026 This is a pivotal digital leadership role responsible for the planning, assurance, and secure delivery of all core digital infrastructure and user support services across GHFT. Reporting to the Director of Digital Operations (CTO), the post holder will manage the functions critical to the Trust's digital stability and resilience. The post holder will play a critical role in advising and influencing senior clinical and corporate leaders, providing clear, evidence based recommendations and assurance on highly complex digital and infrastructure risks, investments, and service performance. The role requires the ability to communicate highly complex technical issues clearly and confidently to non technical audiences, including Executive Directors and Board level forums. This role is strategically balanced: 50% Digital Service Delivery and Service Strategy: Owning the user experience, governance, continual service improvement, and strategic direction for the Service Desk, Telephony, IT Admin, and small project delivery. 50% Core Infrastructure Strategy and Resilience: Leading the planning, architecture, security assurance, and technical evolution of Server, Data Centre, Network, and foundational Digital Solutions infrastructure. The postholder will ensure the underlying technology and support ecosystem is resilient, future proofed, and fully compliant with national (NHS) and local governance requirements, enabling exceptional patient care and a productive staff experience. Main duties of the job The post holder will provide professional, strategic, and operational leadership across the Digital Operations & Infrastructure portfolio, ensuring service continuity, driving technical capability, and leading cultural excellence. Direct the strategic and operational functions for Digital Infrastructure (Server, Network, Data Centre), Service Desk (1st/2nd line support), Telephony (Fixed and Mobile), IT Admin, and the Small Works / Projects pipeline. Ensure the availability, security, and resilience of all core infrastructure platforms that underpin critical clinical and corporate systems (EPR, PACS, etc.). Provide visible senior leadership in Critical Incident Management (CIM), commanding the response to major service outages to minimise clinical impact. Act as the strategic link between the overarching Digital Strategy and the operational delivery teams, ensuring all tactical workstreams and investments support the Trust's long term goals. About us We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals. As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you. Job responsibilities Leadership and Culture Provide visible, compassionate, and collaborative leadership to all multi disciplinary teams within the portfolio, fostering a high performance culture that reflects the Trust values: Caring, Inclusive, Compassionate, Accountable. Act as a visible and inspiring leader, driving a service led culture committed to first time resolution and excellent user experience across all service desk and infrastructure teams. Champion a culture of openness, learning, and continuous improvement, ensuring staff feel empowered to contribute to service evolution. Act as a senior role model for collaborative leadership, engaging confidently with peers and Executive colleagues to shape decisions, influence outcomes, and drive collective ownership of digital resilience and user experience. Strategy, Planning, Quality & Assurance Develop and execute a strategic roadmap for both Service Delivery and Infrastructure renewal, ensuring technical investment aligns with operational capacity and long term resilience requirements. Define, monitor, and report on critical Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), using performance data to drive service quality and maturity. Lead the architectural review of infrastructure platforms, ensuring they are scalable, highly available, and capable of supporting the Trust's evolving clinical informatics needs. Innovation, Research and Development Champion the adoption of modern, innovative tooling and methodologies (e.g., automation, proactive monitoring, Cloud adoption principles) to drive operational efficiency and stability across the infrastructure estate. Lead service transformation initiatives, focusing on leveraging technology to enhance the staff digital experience and increase the efficiency of clinical and corporate workflows. Maintain an up to date working knowledge of leading edge digital technology and services relevant to NHS operations and resilience. Communications and Working Relationships Maintain strategic relationships with a significant number of stakeholders across clinical, operational, and corporate divisions, providing expert digital and infrastructure advice and translating highly complex technical, operational, and risk related information into clear, concise business and clinical terms to support executive decision making and assurance. Lead the preparation and presentation of formal reports, performance updates, and assurance papers for senior management, executive teams, and Trust governance forums, contributing to informed decision making and organisational confidence in digital services. Manage strategic relationships with third party suppliers, ensuring high quality delivery against contractual obligations and actively contributing to contract negotiation and performance reviews. Deputise for the Director of Digital Operations (CTO) as required, representing the Digital Operations function at senior clinical and executive forums. Planning & Organisational Skills Lead the long term planning for infrastructure lifecycle management (servers, network, hardware), ensuring appropriate resource allocation and capital investment planning. Design and implement governance processes for the intake, prioritisation, and resource allocation for minor IT works and small projects, balancing delivery with essential business as usual activities. Ensure robust operational planning exists for all services, including physical asset management, software licensing, and inventory control. Governance Accountable for establishing and enforcing the Critical Incident Management (CIM) framework, ensuring timely Post Incident Reviews (PIRs) and Root Cause Analysis (RCA), and presenting outcomes, learning, and assurance to senior leadership and relevant governance committees. Lead the development, review, and assurance of all ITIL processes (Incident, Problem, Request, and Access Management) to maintain a robust and compliant service management framework. Accountable for infrastructure level technical assurance and ensuring rigorous compliance with NHS standards, including the Data Security and Protection Toolkit (DSPT) and mandatory testing of Disaster Recovery/Business Continuity plans. Training and Capability Building Support the development of digital training strategies that support workforce capability and safe, confident, use of Trust technology. Drive user adoption of self service tools and knowledge bases, contributing to the wider Trust goals for digital literacy and competence. Ensure technical staff receive appropriate and continuous professional development (CPD) to maintain expert knowledge across the evolving infrastructure and service delivery domains. Workforce Lead the development and implementation of a long term workforce plan for the Digital Operations and Infrastructure teams, focusing on critical skills identification and succession planning. Be responsible for the line management, development, recruitment, and performance management of senior staff and team leaders within the portfolio. Ensure appropriate operational leadership and management capability exists at all levels within the function to achieve strategic objectives. Other Responsibilities To take part in regular performance appraisal. Undertake any training required to maintain competency including mandatory training, e.g. Manual Handling. Contribute to and work within a safe working environment. Comply with Trust Infection Control Policies and minimise the risk of healthcare associated infections. Abide by any relevant code of professional conduct and/or practice applicable to you. Expected to be onsite regularly. A member of the Digital Gold on call rota. . click apply for full job details