We are recruiting for an Operations Systems Co-Ordinator to support the effective administration, maintenance, and continuous improvement of operational systems and technology across the business. This role is ideal for a technically minded administrator or systems support professional who enjoys problem-solving, supporting users, and improving processes. The successful candidate will play a key role in ensuring operational systems function efficiently and effectively, helping deliver excellent service to both internal and external customers. The position involves providing helpdesk support, system administration, user training, reporting, testing, and acting as a super user across multiple operational systems. Due to location own transport desirable. Key Responsibilities Systems Support & Helpdesk Administration Provide first-line support for operational systems, investigating, replicating, and resolving user issues. Escalate technical or business-critical issues to third-party suppliers and internal management when required. Liaise with external software providers to monitor and progress outstanding issues. Test fixes and system changes before releasing them back to users. Identify opportunities for system improvements and more efficient ways of working. Become a super user across multiple operational systems. User Training & Support Deliver webinars, drop-in sessions, group training, and one-to-one support for internal and external users. Create user guides, training documentation, videos, and e-learning materials. Monitor recurring issues and develop training solutions to reduce repeat queries. Data & Reporting Produce and maintain reports using Report Builder and Power BI. Support users with reporting queries and improve data accessibility and usability. System Testing & Administration Test system enhancements, updates, bug fixes, and new functionality accurately. Communicate upcoming system changes and updates to users. Carry out general systems administration, including setting up and maintaining data and system items with a high level of accuracy. Compliance & Data Integrity Ensure confidentiality, integrity, and security of all data in line with GDPR, ISO9001, and company policies. Maintain quality standards and accuracy across all tasks and system processes. Skills & Experience Required Essential Skills Strong problem-solving and troubleshooting abilities. Excellent written and verbal communication skills. Strong organisational and administrative skills with the ability to prioritise workloads effectively. Good technical aptitude and confidence working with systems and software. Ability to build positive working relationships with users, colleagues, and third-party suppliers. Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and MS Project. Ability to work proactively and independently while managing multiple priorities 25 days' annual leave which increases with length of service - Hybrid working options available (2 days in office) - Defined contributory pension schemes - Employee assistant scheme (health assured) - Hapi - employee benefits and wellbeing platform giving access to exclusive perks and discounts - Medical cash plans - Enhanced maternity and adoption pay - Rewards for length of service - Health and wellbeing events and initiatives - Free voluntary day - Free parking - Free drinks New office refurb
25/06/2026
Full time
We are recruiting for an Operations Systems Co-Ordinator to support the effective administration, maintenance, and continuous improvement of operational systems and technology across the business. This role is ideal for a technically minded administrator or systems support professional who enjoys problem-solving, supporting users, and improving processes. The successful candidate will play a key role in ensuring operational systems function efficiently and effectively, helping deliver excellent service to both internal and external customers. The position involves providing helpdesk support, system administration, user training, reporting, testing, and acting as a super user across multiple operational systems. Due to location own transport desirable. Key Responsibilities Systems Support & Helpdesk Administration Provide first-line support for operational systems, investigating, replicating, and resolving user issues. Escalate technical or business-critical issues to third-party suppliers and internal management when required. Liaise with external software providers to monitor and progress outstanding issues. Test fixes and system changes before releasing them back to users. Identify opportunities for system improvements and more efficient ways of working. Become a super user across multiple operational systems. User Training & Support Deliver webinars, drop-in sessions, group training, and one-to-one support for internal and external users. Create user guides, training documentation, videos, and e-learning materials. Monitor recurring issues and develop training solutions to reduce repeat queries. Data & Reporting Produce and maintain reports using Report Builder and Power BI. Support users with reporting queries and improve data accessibility and usability. System Testing & Administration Test system enhancements, updates, bug fixes, and new functionality accurately. Communicate upcoming system changes and updates to users. Carry out general systems administration, including setting up and maintaining data and system items with a high level of accuracy. Compliance & Data Integrity Ensure confidentiality, integrity, and security of all data in line with GDPR, ISO9001, and company policies. Maintain quality standards and accuracy across all tasks and system processes. Skills & Experience Required Essential Skills Strong problem-solving and troubleshooting abilities. Excellent written and verbal communication skills. Strong organisational and administrative skills with the ability to prioritise workloads effectively. Good technical aptitude and confidence working with systems and software. Ability to build positive working relationships with users, colleagues, and third-party suppliers. Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and MS Project. Ability to work proactively and independently while managing multiple priorities 25 days' annual leave which increases with length of service - Hybrid working options available (2 days in office) - Defined contributory pension schemes - Employee assistant scheme (health assured) - Hapi - employee benefits and wellbeing platform giving access to exclusive perks and discounts - Medical cash plans - Enhanced maternity and adoption pay - Rewards for length of service - Health and wellbeing events and initiatives - Free voluntary day - Free parking - Free drinks New office refurb
Job title: Cluster Manager Location: Piccadilly, Central London Terms: Monday - Friday, 08:00 - 17:00 Salary/rate: Salary is paying £64,000-£65,000 depending on qualifications and experience. Requirements: Up to date technical knowledge of ACOP's, fire and environmental control measures, building control requirements, and the Health and Safety at Work Act. Managerial experience at Contract Manager or Senior Supervisor level within the hard services business. Practical experience must include recruitment and line management/supervisory experience. About the company: A well-established maintenance provider who are renowned for their prestigious contracts are currently recruiting for a Cluster Manager on a blue-chip building in Piccadilly, Central London. This reputable company are big believers in promoting staff internally and are currently looking to add a strong Cluster Manager to their team. Responsibilities: Responsible for the H&S of the sites and engineers. Work closely with the Contract Support to ensure that the service levels are maintained to a consistently high level. Provide leadership, and ensuring the planned development of the contract, to ensure that contractual commitments are met and exceeded. Support the Helpdesk in achieving high levels of customer satisfaction. Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities. Meet with clients to establish steady lines of communication and attend monthly client meetings where required. Ensure the contract meets healthy and safety working conditions. Ensuring business policies and processes are effectively communicated and implemented within the contract. Provide Weekly Flash reports for each contract to the appropriate client and internal manager/s, where appropriate. Working with Senior Management to ensure the collaborative development of the business, effective team working, and support to colleagues. Responsible for Statutory & Code compliance of sites. Oversee PPM planning schedules for sites. Ensure PPM is carried out in accordance with manufacturer's guidelines and HVCA SFG20. Responsible for the return of PPM and work-related documentation. Risk Management. Man Management/Team Development. Ensure the contract is staffed by fully competent teams, taking direct responsibility for the appointment of Engineers, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. Financial Management - Full ownership of P&L, Debt and WIP. Disciplinary and Conflict management. Ensure all sites have accurate asset registers and are labelled accordingly. Responsible for the fast and effective procurement of materials and services. Produce dilapidation reports. Provide Operational reports monthly and as requested. Ensure additional services and projects are added, and contracts are re-won on re-tender. Proactively source additional works and raise quotations. Provide technical support where required to engineers, helpdesk and clients. Investigate and report on major Operational incidents. Ensure engineers are fully equipped to carry out daily tasks, carry out tool inspections. Check testing equipment calibration. Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met. Ensure uniforms are being worn and are in good condition. Carry out monthly site reviews. Carry out at least 2 site Audits per Contract per Annum. Conduct engineer's appraisals. Ensure an effective escalation procedure is in place. Ensure all callouts are attended to, in conjunction with the helpdesk. Ensure toolbox talks are conducted monthly. Promote H&S culture across the whole team. Prepare quotations by supplying administrators with labour summary and supplier quotations for materials for quotations to be raised effectively. Attend operational meetings as required. Ensure regular communication with engineering team. Carry out monthly audits on both PPM & Reactive works and provide manager with report. Audit Logbook - Ensure it is being used correctly by both Employees and subcontractors. Ensure customer service levels are maintained. Ensure all 3 rd party contracts have been carried out. Share initiatives to enhance our service provision and recommendations for system infrastructure development. Reporting to the GPE Operations Manager. Working collaboratively as part of a team across all Divisions. This post carries an element of budgetary responsibility. Direct line manager for the site engineering team. Candidate requirements: The ideal candidate is client facing (job activities that involve direct interaction or contact with a client or customer). The ideal candidate has bundles of experience leading a team and within the facilities maintenance industry. A good general education is essential, ideally to degree standard but possibly to HND level. Excellent verbal and written communication skills, numerate and computer literate. Good technical knowledge. Contact us to apply. If this role sounds of interest, please don't hesitate to drop me a call on - or alternatively drop me an email on - sonny.clarke
24/06/2026
Full time
Job title: Cluster Manager Location: Piccadilly, Central London Terms: Monday - Friday, 08:00 - 17:00 Salary/rate: Salary is paying £64,000-£65,000 depending on qualifications and experience. Requirements: Up to date technical knowledge of ACOP's, fire and environmental control measures, building control requirements, and the Health and Safety at Work Act. Managerial experience at Contract Manager or Senior Supervisor level within the hard services business. Practical experience must include recruitment and line management/supervisory experience. About the company: A well-established maintenance provider who are renowned for their prestigious contracts are currently recruiting for a Cluster Manager on a blue-chip building in Piccadilly, Central London. This reputable company are big believers in promoting staff internally and are currently looking to add a strong Cluster Manager to their team. Responsibilities: Responsible for the H&S of the sites and engineers. Work closely with the Contract Support to ensure that the service levels are maintained to a consistently high level. Provide leadership, and ensuring the planned development of the contract, to ensure that contractual commitments are met and exceeded. Support the Helpdesk in achieving high levels of customer satisfaction. Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities. Meet with clients to establish steady lines of communication and attend monthly client meetings where required. Ensure the contract meets healthy and safety working conditions. Ensuring business policies and processes are effectively communicated and implemented within the contract. Provide Weekly Flash reports for each contract to the appropriate client and internal manager/s, where appropriate. Working with Senior Management to ensure the collaborative development of the business, effective team working, and support to colleagues. Responsible for Statutory & Code compliance of sites. Oversee PPM planning schedules for sites. Ensure PPM is carried out in accordance with manufacturer's guidelines and HVCA SFG20. Responsible for the return of PPM and work-related documentation. Risk Management. Man Management/Team Development. Ensure the contract is staffed by fully competent teams, taking direct responsibility for the appointment of Engineers, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. Financial Management - Full ownership of P&L, Debt and WIP. Disciplinary and Conflict management. Ensure all sites have accurate asset registers and are labelled accordingly. Responsible for the fast and effective procurement of materials and services. Produce dilapidation reports. Provide Operational reports monthly and as requested. Ensure additional services and projects are added, and contracts are re-won on re-tender. Proactively source additional works and raise quotations. Provide technical support where required to engineers, helpdesk and clients. Investigate and report on major Operational incidents. Ensure engineers are fully equipped to carry out daily tasks, carry out tool inspections. Check testing equipment calibration. Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met. Ensure uniforms are being worn and are in good condition. Carry out monthly site reviews. Carry out at least 2 site Audits per Contract per Annum. Conduct engineer's appraisals. Ensure an effective escalation procedure is in place. Ensure all callouts are attended to, in conjunction with the helpdesk. Ensure toolbox talks are conducted monthly. Promote H&S culture across the whole team. Prepare quotations by supplying administrators with labour summary and supplier quotations for materials for quotations to be raised effectively. Attend operational meetings as required. Ensure regular communication with engineering team. Carry out monthly audits on both PPM & Reactive works and provide manager with report. Audit Logbook - Ensure it is being used correctly by both Employees and subcontractors. Ensure customer service levels are maintained. Ensure all 3 rd party contracts have been carried out. Share initiatives to enhance our service provision and recommendations for system infrastructure development. Reporting to the GPE Operations Manager. Working collaboratively as part of a team across all Divisions. This post carries an element of budgetary responsibility. Direct line manager for the site engineering team. Candidate requirements: The ideal candidate is client facing (job activities that involve direct interaction or contact with a client or customer). The ideal candidate has bundles of experience leading a team and within the facilities maintenance industry. A good general education is essential, ideally to degree standard but possibly to HND level. Excellent verbal and written communication skills, numerate and computer literate. Good technical knowledge. Contact us to apply. If this role sounds of interest, please don't hesitate to drop me a call on - or alternatively drop me an email on - sonny.clarke
Positive, enthusiastic individual with excellent communication skills and a willingness to learn sought to join a busy, growing team. In this varied role you will handle customer calls and emails, keeping clients informed of job progress, scheduling work and providing support to the team. You will also assist with a range of administrative duties to help with the smooth day to day running of the business. This is a great opportunity for a school leaver starting their career, offering valuable experience within a supportive environment. Contact: Rachael Douglas -
24/06/2026
Full time
Positive, enthusiastic individual with excellent communication skills and a willingness to learn sought to join a busy, growing team. In this varied role you will handle customer calls and emails, keeping clients informed of job progress, scheduling work and providing support to the team. You will also assist with a range of administrative duties to help with the smooth day to day running of the business. This is a great opportunity for a school leaver starting their career, offering valuable experience within a supportive environment. Contact: Rachael Douglas -
Positive, enthusiastic individual with excellent communication skills and a willingness to learn sought to join a busy, growing team. In this varied role you will handle customer calls and emails, keeping clients informed of job progress, scheduling work and providing support to the team. You will also assist with a range of administrative duties to help with the smooth day to day running of the business. This is a great opportunity for a school leaver starting their career, offering valuable experience within a supportive environment. Contact: Rachael Douglas -
24/06/2026
Full time
Positive, enthusiastic individual with excellent communication skills and a willingness to learn sought to join a busy, growing team. In this varied role you will handle customer calls and emails, keeping clients informed of job progress, scheduling work and providing support to the team. You will also assist with a range of administrative duties to help with the smooth day to day running of the business. This is a great opportunity for a school leaver starting their career, offering valuable experience within a supportive environment. Contact: Rachael Douglas -
Axiom Technologies is a Global IT Services partner supporting medium to large scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on call assistance to end users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Key Responsibilities: Provide first and second level support for desktops, laptops, printers, and mobile devices. Respond to service requests and incidents via ticketing system, phone, or in person. Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications. Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.). Set up and configure new employee workstations, including user accounts and permissions. Maintain asset inventory and ensure accurate documentation of IT equipment. Assist with onboarding/offboarding of employees from a technical perspective. Support remote users with VPN, remote desktop, and connectivity issues. Collaborate with other IT teams on escalated issues or project related tasks. Follow security protocols and assist with antivirus, patching, and data protection policies. Qualifications Required: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 1+ year of experience in a desktop support, helpdesk, or IT technician role. Strong knowledge of Windows OS, Office 365, and basic networking concepts. Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. Excellent communication and interpersonal skills. Strong troubleshooting and problem solving abilities. Preferred: Experience with macOS or Linux environments. IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF). Working Conditions: On site support may be required. Occasional lifting of equipment (up to 25 lbs). Flexible schedule or after hours support may be needed during maintenance windows or emergencies. What next? If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to
24/06/2026
Full time
Axiom Technologies is a Global IT Services partner supporting medium to large scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on call assistance to end users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Key Responsibilities: Provide first and second level support for desktops, laptops, printers, and mobile devices. Respond to service requests and incidents via ticketing system, phone, or in person. Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications. Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.). Set up and configure new employee workstations, including user accounts and permissions. Maintain asset inventory and ensure accurate documentation of IT equipment. Assist with onboarding/offboarding of employees from a technical perspective. Support remote users with VPN, remote desktop, and connectivity issues. Collaborate with other IT teams on escalated issues or project related tasks. Follow security protocols and assist with antivirus, patching, and data protection policies. Qualifications Required: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 1+ year of experience in a desktop support, helpdesk, or IT technician role. Strong knowledge of Windows OS, Office 365, and basic networking concepts. Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. Excellent communication and interpersonal skills. Strong troubleshooting and problem solving abilities. Preferred: Experience with macOS or Linux environments. IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF). Working Conditions: On site support may be required. Occasional lifting of equipment (up to 25 lbs). Flexible schedule or after hours support may be needed during maintenance windows or emergencies. What next? If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to
Rentokil Initial Key Account Administrator - Helpdesk Join Our Team and Make a Difference! We are currently seeking a Key Account Administrator to join our dedicated team in Leeds. Part Time role, 2 days per week. If you are passionate about providing excellent customer service and are highly organised, this could be the perfect opportunity for you! Why Join Rentokil Initial? Competitive Salary Package: Start with a basic salary of £24,989 per annum, pro rata Expected OTE: £25,500 per annum pro rata, with bonus and commission schemes available. Benefits: Discount scheme, bonus and career opportunities Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in. Work-Life Balance: Part-time, permanent, Two full days (15 hr week). Working days are likely to be Monday and Tuesday or Thursday and Friday - to be agreed Industry-Leading Training: Receive top-notch training to support our customers' needs. The Role As a Key Account Administrator, you will be responsible for handling incoming calls and emails for internal and external stakeholders. Key Responsibilities Handling customer complaints via letters, telephone calls and emails (all inbound calls/letters) Monitoring customer accounts Dealing with invoice queries Processing sales on our systems Supporting the rollout of new processes Completing and maintaining customer trackers Attending customer meetings Updating colleagues with job and contract numbers to arrange works Checking visit information Requirements Previous experience in a customer service role Proficient in using Word, Excel and GDoc suite Excellent numeracy and literacy skills Excellent communication skills Strong organisational skills Ability to work well within a team You may be required to pass a DBS check depending on the role you have applied for Benefits Additional opportunities to earn more with regular bonus and commission schemes. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Uncapped leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out. Social Links Website: LinkedIn: Facebook: Instagram: Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
23/06/2026
Full time
Rentokil Initial Key Account Administrator - Helpdesk Join Our Team and Make a Difference! We are currently seeking a Key Account Administrator to join our dedicated team in Leeds. Part Time role, 2 days per week. If you are passionate about providing excellent customer service and are highly organised, this could be the perfect opportunity for you! Why Join Rentokil Initial? Competitive Salary Package: Start with a basic salary of £24,989 per annum, pro rata Expected OTE: £25,500 per annum pro rata, with bonus and commission schemes available. Benefits: Discount scheme, bonus and career opportunities Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in. Work-Life Balance: Part-time, permanent, Two full days (15 hr week). Working days are likely to be Monday and Tuesday or Thursday and Friday - to be agreed Industry-Leading Training: Receive top-notch training to support our customers' needs. The Role As a Key Account Administrator, you will be responsible for handling incoming calls and emails for internal and external stakeholders. Key Responsibilities Handling customer complaints via letters, telephone calls and emails (all inbound calls/letters) Monitoring customer accounts Dealing with invoice queries Processing sales on our systems Supporting the rollout of new processes Completing and maintaining customer trackers Attending customer meetings Updating colleagues with job and contract numbers to arrange works Checking visit information Requirements Previous experience in a customer service role Proficient in using Word, Excel and GDoc suite Excellent numeracy and literacy skills Excellent communication skills Strong organisational skills Ability to work well within a team You may be required to pass a DBS check depending on the role you have applied for Benefits Additional opportunities to earn more with regular bonus and commission schemes. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Uncapped leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out. Social Links Website: LinkedIn: Facebook: Instagram: Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
Rentokil Initial Group is seeking a Key Account Administrator in Leeds to handle incoming calls and support customer accounts. This full-time position offers a competitive salary starting at £24,989 and opportunities for bonuses, career development, and a relocation package. The ideal candidate will possess strong customer service experience, excellent communication, and organisational skills. Join a company that values innovation and invests in its employees' growth!
23/06/2026
Full time
Rentokil Initial Group is seeking a Key Account Administrator in Leeds to handle incoming calls and support customer accounts. This full-time position offers a competitive salary starting at £24,989 and opportunities for bonuses, career development, and a relocation package. The ideal candidate will possess strong customer service experience, excellent communication, and organisational skills. Join a company that values innovation and invests in its employees' growth!
Rentokil Initial in Leeds seeks a Key Account Administrator for a part-time position, requiring excellent customer service skills. The role includes handling customer complaints and processing sales. Join a company that values your individuality and offers excellent benefits including performance-linked salary grading, private healthcare contributions, and a generous employee assistance programme.
23/06/2026
Full time
Rentokil Initial in Leeds seeks a Key Account Administrator for a part-time position, requiring excellent customer service skills. The role includes handling customer complaints and processing sales. Join a company that values your individuality and offers excellent benefits including performance-linked salary grading, private healthcare contributions, and a generous employee assistance programme.
Orange Recruitment is looking for a Help Desk Administrator based in West Lothian. The role entails providing first-line support for technical, Building Management, and Facilities Services, ensuring excellent customer service. Previous experience in customer service and facilities help desk roles is essential. The ideal candidate will be IT savvy with strong communication skills and the ability to work under pressure. The position offers opportunities for career progression.
23/06/2026
Full time
Orange Recruitment is looking for a Help Desk Administrator based in West Lothian. The role entails providing first-line support for technical, Building Management, and Facilities Services, ensuring excellent customer service. Previous experience in customer service and facilities help desk roles is essential. The ideal candidate will be IT savvy with strong communication skills and the ability to work under pressure. The position offers opportunities for career progression.
Rentokil Initial Key Account Administrator - Helpdesk Join Our Team and Make a Difference! We are currently seeking a Key Account Administrator to join our dedicated team in Leeds. If you are passionate about providing excellent customer service and are highly organised, this could be the perfect opportunity for you! Why Join Rentokil Initial? Competitive Salary Package: Start with a basic salary of £24,989 per annum Expected OTE: £25,500 per annum pro rata, with bonus and commission schemes available. Benefits: Discount scheme, bonus and career opportunities Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in. Work-Life Balance: Full-Time, permanent (37.5hr week). Working days Monday-Friday Industry-Leading Training: Receive top-notch training to support our customers' needs. The Role As a Key Account Administrator, you will be responsible for handling incoming calls and emails for internal and external stakeholders. Key Responsibilities: Handling customer complaints via letters, telephone calls and emails (all inbound calls/letters) Monitoring customer accounts Dealing with invoice queries Processing sales on our systems Supporting the rollout of new processes Completing and maintaining customer trackers Attending customer meetings Updating colleagues with job and contract numbers to arrange works Checking visit information Requirements Previous experience in a customer service role Proficient in using Word, Excel and GDoc suite Excellent numeracy and literacy skills Excellent communication skills Strong organisational skills Ability to work well within a team You may be required to pass a DBS check depending on the role you have applied for Benefits Additional opportunities to earn more with regular bonus and commission schemes. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Uncapped leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out. A Company Putting "People First" Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Our Social Links Website: LinkedIn: Facebook: Instagram: Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
23/06/2026
Full time
Rentokil Initial Key Account Administrator - Helpdesk Join Our Team and Make a Difference! We are currently seeking a Key Account Administrator to join our dedicated team in Leeds. If you are passionate about providing excellent customer service and are highly organised, this could be the perfect opportunity for you! Why Join Rentokil Initial? Competitive Salary Package: Start with a basic salary of £24,989 per annum Expected OTE: £25,500 per annum pro rata, with bonus and commission schemes available. Benefits: Discount scheme, bonus and career opportunities Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in. Work-Life Balance: Full-Time, permanent (37.5hr week). Working days Monday-Friday Industry-Leading Training: Receive top-notch training to support our customers' needs. The Role As a Key Account Administrator, you will be responsible for handling incoming calls and emails for internal and external stakeholders. Key Responsibilities: Handling customer complaints via letters, telephone calls and emails (all inbound calls/letters) Monitoring customer accounts Dealing with invoice queries Processing sales on our systems Supporting the rollout of new processes Completing and maintaining customer trackers Attending customer meetings Updating colleagues with job and contract numbers to arrange works Checking visit information Requirements Previous experience in a customer service role Proficient in using Word, Excel and GDoc suite Excellent numeracy and literacy skills Excellent communication skills Strong organisational skills Ability to work well within a team You may be required to pass a DBS check depending on the role you have applied for Benefits Additional opportunities to earn more with regular bonus and commission schemes. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Uncapped leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out. A Company Putting "People First" Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Our Social Links Website: LinkedIn: Facebook: Instagram: Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
Rentokil Initial is looking for a Key Account Administrator to join our team in Leeds. This full-time position involves providing exceptional customer service through handling inquiries, monitoring accounts, and supporting new processes. The ideal candidate will have experience in customer service, and skills in organization and communication. Rentokil Initial offers a competitive salary starting at £24,989, with additional benefits such as a relocation package, training, and career opportunities.
23/06/2026
Full time
Rentokil Initial is looking for a Key Account Administrator to join our team in Leeds. This full-time position involves providing exceptional customer service through handling inquiries, monitoring accounts, and supporting new processes. The ideal candidate will have experience in customer service, and skills in organization and communication. Rentokil Initial offers a competitive salary starting at £24,989, with additional benefits such as a relocation package, training, and career opportunities.
Rentokil Initial Key Account Administrator - Helpdesk Join Our Team and Make a Difference! We are currently seeking a Key Account Administrator to join our dedicated team in Leeds. If you are passionate about providing excellent customer service and are highly organised, this could be the perfect opportunity for you! Why Join Rentokil Initial? Competitive Salary Package: Start with a basic salary of £24,989 per annum Expected OTE: £25,500 per annum pro rata, with bonus and commission schemes available. Benefits: Discount scheme, bonus and career opportunities Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in. Work-Life Balance: Full-Time, permanent (37.5hr week). Working days Monday-Friday Industry-Leading Training: Receive top-notch training to support our customers' needs. The Role As a Key Account Administrator, you will be responsible for handling incoming calls and emails for internal and external stakeholders. Key Responsibilities: Handling customer complaints via letters, telephone calls and emails (all inbound calls/letters) Monitoring customer accounts Dealing with invoice queries Processing sales on our systems Supporting the rollout of new processes Completing and maintaining customer trackers Attending customer meetings Updating colleagues with job and contract numbers to arrange works Checking visit information Requirements Previous experience in a customer service role Proficient in using Word, Excel and GDoc suite Excellent numeracy and literacy skills Excellent communication skills Strong organisational skills Ability to work well within a team You may be required to pass a DBS check depending on the role you have applied for Benefits Additional opportunities to earn more with regular bonus and commission schemes. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Uncapped leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out. A Company Putting "People First" Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Our Social Links Website: LinkedIn: Facebook: Instagram: Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
23/06/2026
Full time
Rentokil Initial Key Account Administrator - Helpdesk Join Our Team and Make a Difference! We are currently seeking a Key Account Administrator to join our dedicated team in Leeds. If you are passionate about providing excellent customer service and are highly organised, this could be the perfect opportunity for you! Why Join Rentokil Initial? Competitive Salary Package: Start with a basic salary of £24,989 per annum Expected OTE: £25,500 per annum pro rata, with bonus and commission schemes available. Benefits: Discount scheme, bonus and career opportunities Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in. Work-Life Balance: Full-Time, permanent (37.5hr week). Working days Monday-Friday Industry-Leading Training: Receive top-notch training to support our customers' needs. The Role As a Key Account Administrator, you will be responsible for handling incoming calls and emails for internal and external stakeholders. Key Responsibilities: Handling customer complaints via letters, telephone calls and emails (all inbound calls/letters) Monitoring customer accounts Dealing with invoice queries Processing sales on our systems Supporting the rollout of new processes Completing and maintaining customer trackers Attending customer meetings Updating colleagues with job and contract numbers to arrange works Checking visit information Requirements Previous experience in a customer service role Proficient in using Word, Excel and GDoc suite Excellent numeracy and literacy skills Excellent communication skills Strong organisational skills Ability to work well within a team You may be required to pass a DBS check depending on the role you have applied for Benefits Additional opportunities to earn more with regular bonus and commission schemes. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Uncapped leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out. A Company Putting "People First" Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Our Social Links Website: LinkedIn: Facebook: Instagram: Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
Location: Wellingborough, Northants Category: Permanent Jobs Salary: 50-55k + Pension, Flexible Working Ref: JT/JC/6041 Contact Name: James Clarke Telephone: Windows Server / Network Engineer Required for global organisation based within its datacentre in Wellingborough. This is an exciting opportunity for a server engineer / systems administrator to come in and gain hands on experience in a rapidly expanding datacentre. The opportunity will see the successful server engineer work on high level secure projects building and configuring windows server 2016 and 2019, working on active directory and exchange and comprehensively extending the current Cisco network and virtual environment utilising VMWare. You must have hands on experience (not helpdesk phone based) of Windows and Linux based servers and understand the networking protocols based around Cisco, so switches and routers and security firewalls. Any exposure to Cloud based tech such as AWS or Azure, Cloudflare, Imperva, Akami would be beneficial. Some elements of travel will be involved and therefore a clean UK driving licence is essential. Salary on offer in the region of £50-55k, plus free onsite parking, flexitime, and team days/holidays. Please apply now.
23/06/2026
Full time
Location: Wellingborough, Northants Category: Permanent Jobs Salary: 50-55k + Pension, Flexible Working Ref: JT/JC/6041 Contact Name: James Clarke Telephone: Windows Server / Network Engineer Required for global organisation based within its datacentre in Wellingborough. This is an exciting opportunity for a server engineer / systems administrator to come in and gain hands on experience in a rapidly expanding datacentre. The opportunity will see the successful server engineer work on high level secure projects building and configuring windows server 2016 and 2019, working on active directory and exchange and comprehensively extending the current Cisco network and virtual environment utilising VMWare. You must have hands on experience (not helpdesk phone based) of Windows and Linux based servers and understand the networking protocols based around Cisco, so switches and routers and security firewalls. Any exposure to Cloud based tech such as AWS or Azure, Cloudflare, Imperva, Akami would be beneficial. Some elements of travel will be involved and therefore a clean UK driving licence is essential. Salary on offer in the region of £50-55k, plus free onsite parking, flexitime, and team days/holidays. Please apply now.
CBRE Group, Inc. is seeking a Helpdesk Administrator to join their team in Leeds. The role involves managing the CAFM system, answering calls and emails, and ensuring proper communication between the Facilities Team and users. The ideal candidate will be organised, detail-oriented, and possess strong Microsoft knowledge. This position offers a hybrid work model once trained, providing flexibility for the successful applicant.
21/06/2026
Full time
CBRE Group, Inc. is seeking a Helpdesk Administrator to join their team in Leeds. The role involves managing the CAFM system, answering calls and emails, and ensuring proper communication between the Facilities Team and users. The ideal candidate will be organised, detail-oriented, and possess strong Microsoft knowledge. This position offers a hybrid work model once trained, providing flexibility for the successful applicant.
Facilities Administrator Hours: Monday to Friday Salary: £29,000 Location: Notting Hill, London Dynamite recruitment is working in partnership with a well-established organisation who are UK based. Due to a busy period out client is looking to recruit a Facilities Administrator/Helpdesk to start as soon as possible. Responsibilities As a Building and Facilities Coordinator, you will be responsible for: Supporting with building inspections (weekly and monthly). Ensuring that there is a safe and compliant workplace, including building fabric, equipment and proactively monitoring the condition of workplaces. Maintain workplace solutions stock levels. Take ownership of actions from building inspections or service requests and create action plans, including full resolution, or escalation. Ensure the safety and wellbeing of people working within our workplaces, working with other central services colleagues to deliver this. Enable the regular occurrence of annual audits (i.e. Fire Risk Assessments, H&S audits), by providing access to sites and relevant documentation. Implementing any recommendations, commissioning necessary works and reporting regularly on progress. Troubleshoot, triage and resolve calls, queries and requests via the Workplace Solutions Helpdesk, complying with SLAs. Escalate to third parties as appropriate. Contribute to any incident response, supporting with Business Continuity activity, working to minimise any impact on our customers. Responsible for the security of the buildings (opening and closing) Support procurement processes, including preparation of specification and tender documents where required. Be responsible for specific facilities services contract management, acting as a primary point of contact, understanding contract requirements, holding regular contract review meetings, escalating issues by exception. Day to day contractor management of all suppliers working onsite (including internal cleaners and Homecare colleagues) ensuring all necessary H&S and procurement requirements are undertaken. Carry out purchasing and invoicing processes in a timely and accurate manner. Understand and comply with Financial and Procurement regulations. Qualifications Good coordination experience Strong communications skills and experience Good administration skills and experience Self-motivated and enthusiastic with a solution focussed, positive 'can do, will do' attitude, putting the customer at the heart of every interaction. Proactive nature and the ability to act upon own initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines. Will have a keen eye for detail. Effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required. Good experience of Microsoft Office packages including Outlook, Word & Excel Full driving licence and/or the ability to travel in a timely and efficient manner to visit tenants, sites and attend meetings, frequently located in areas not covered by public transport. IOSH would be desirable but isn't essential. MUST BE ABLE TO DRIVE
21/06/2026
Full time
Facilities Administrator Hours: Monday to Friday Salary: £29,000 Location: Notting Hill, London Dynamite recruitment is working in partnership with a well-established organisation who are UK based. Due to a busy period out client is looking to recruit a Facilities Administrator/Helpdesk to start as soon as possible. Responsibilities As a Building and Facilities Coordinator, you will be responsible for: Supporting with building inspections (weekly and monthly). Ensuring that there is a safe and compliant workplace, including building fabric, equipment and proactively monitoring the condition of workplaces. Maintain workplace solutions stock levels. Take ownership of actions from building inspections or service requests and create action plans, including full resolution, or escalation. Ensure the safety and wellbeing of people working within our workplaces, working with other central services colleagues to deliver this. Enable the regular occurrence of annual audits (i.e. Fire Risk Assessments, H&S audits), by providing access to sites and relevant documentation. Implementing any recommendations, commissioning necessary works and reporting regularly on progress. Troubleshoot, triage and resolve calls, queries and requests via the Workplace Solutions Helpdesk, complying with SLAs. Escalate to third parties as appropriate. Contribute to any incident response, supporting with Business Continuity activity, working to minimise any impact on our customers. Responsible for the security of the buildings (opening and closing) Support procurement processes, including preparation of specification and tender documents where required. Be responsible for specific facilities services contract management, acting as a primary point of contact, understanding contract requirements, holding regular contract review meetings, escalating issues by exception. Day to day contractor management of all suppliers working onsite (including internal cleaners and Homecare colleagues) ensuring all necessary H&S and procurement requirements are undertaken. Carry out purchasing and invoicing processes in a timely and accurate manner. Understand and comply with Financial and Procurement regulations. Qualifications Good coordination experience Strong communications skills and experience Good administration skills and experience Self-motivated and enthusiastic with a solution focussed, positive 'can do, will do' attitude, putting the customer at the heart of every interaction. Proactive nature and the ability to act upon own initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines. Will have a keen eye for detail. Effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required. Good experience of Microsoft Office packages including Outlook, Word & Excel Full driving licence and/or the ability to travel in a timely and efficient manner to visit tenants, sites and attend meetings, frequently located in areas not covered by public transport. IOSH would be desirable but isn't essential. MUST BE ABLE TO DRIVE
Salary: £125,000 - 125,000 per year Requirements We require strong full-stack engineering experience using modern frontend and backend frameworks. We require commercial experience with one or more of the following: Python, Node.js, or Java. We require proven experience building REST APIs, workflow services, and production-grade web applications. We require working knowledge of LLM APIs, prompt engineering, and AI agent/tool-calling patterns. We require experience with authentication and authorisation, including role-based access control (RBAC). We require experience with logging, monitoring, and secure coding practices. We prefer experience integrating with platforms such as ServiceNow, Jira, Zendesk, Microsoft Teams, Slack, and telephony/chat systems. We prefer experience building internal enterprise support or helpdesk tooling. We require availability to work onsite in Sheffield 3 days per week. We require BPSS eligibility for this engagement. Responsibilities We will have you design and develop user-facing applications for employees, support agents, and administrators. We will have you build and maintain frontend, backend, and API layers supporting chat interfaces, ticket submission, status tracking, and escalation workflows. We will have you develop LLM and agent workflows to automate repetitive IT helpdesk tasks such as password resets, account unlocks, software access requests, and knowledge-based troubleshooting. We will have you integrate with enterprise platforms including ticketing, identity, collaboration, and ITSM systems. We will have you implement prompt orchestration, guardrails, fallback logic, and human handoff mechanisms. We will have you own feature delivery from solution design through deployment and production release. We will have you work across the full product lifecycle to deliver scalable and secure AI-enabled support solutions for enterprise users. Technologies AI API Backend Frontend Support ITSM JIRA Java LLM Python REST RBAC ServiceNow Slack Web Zendesk NodeJS Fullstack More We are seeking a Senior Full-Stack AI Engineer to help us build an end-to-end AI-powered helpdesk product for enterprise users. This is a contract role based in Sheffield, with 3 days onsite per week as mandatory at Grosvenor House, 1 Wellington St, Sheffield City Centre, Sheffield S1 4NB. The engagement runs until 30/11/2026 and is inside IR35. We offer the opportunity to work across the full product lifecycle, delivering scalable, secure AI-enabled support solutions that combine web applications, backend services, agent orchestration, and enterprise workflow automation. last updated 25 week of 2026
21/06/2026
Full time
Salary: £125,000 - 125,000 per year Requirements We require strong full-stack engineering experience using modern frontend and backend frameworks. We require commercial experience with one or more of the following: Python, Node.js, or Java. We require proven experience building REST APIs, workflow services, and production-grade web applications. We require working knowledge of LLM APIs, prompt engineering, and AI agent/tool-calling patterns. We require experience with authentication and authorisation, including role-based access control (RBAC). We require experience with logging, monitoring, and secure coding practices. We prefer experience integrating with platforms such as ServiceNow, Jira, Zendesk, Microsoft Teams, Slack, and telephony/chat systems. We prefer experience building internal enterprise support or helpdesk tooling. We require availability to work onsite in Sheffield 3 days per week. We require BPSS eligibility for this engagement. Responsibilities We will have you design and develop user-facing applications for employees, support agents, and administrators. We will have you build and maintain frontend, backend, and API layers supporting chat interfaces, ticket submission, status tracking, and escalation workflows. We will have you develop LLM and agent workflows to automate repetitive IT helpdesk tasks such as password resets, account unlocks, software access requests, and knowledge-based troubleshooting. We will have you integrate with enterprise platforms including ticketing, identity, collaboration, and ITSM systems. We will have you implement prompt orchestration, guardrails, fallback logic, and human handoff mechanisms. We will have you own feature delivery from solution design through deployment and production release. We will have you work across the full product lifecycle to deliver scalable and secure AI-enabled support solutions for enterprise users. Technologies AI API Backend Frontend Support ITSM JIRA Java LLM Python REST RBAC ServiceNow Slack Web Zendesk NodeJS Fullstack More We are seeking a Senior Full-Stack AI Engineer to help us build an end-to-end AI-powered helpdesk product for enterprise users. This is a contract role based in Sheffield, with 3 days onsite per week as mandatory at Grosvenor House, 1 Wellington St, Sheffield City Centre, Sheffield S1 4NB. The engagement runs until 30/11/2026 and is inside IR35. We offer the opportunity to work across the full product lifecycle, delivering scalable, secure AI-enabled support solutions that combine web applications, backend services, agent orchestration, and enterprise workflow automation. last updated 25 week of 2026
Rentokil Initial Key Account Administrator - Helpdesk Join Our Team and Make a Difference! We are currently seeking a Key Account Administrator to join our dedicated team in Leeds. Part Time role, 2 days per week. If you are passionate about providing excellent customer service and are highly organised, this could be the perfect opportunity for you! Why Join Rentokil Initial? Competitive Salary Package: Start with a basic salary of £24,989 per annum, pro rata Expected OTE: £25,500 per annum pro rata, with bonus and commission schemes available. Benefits: Discount scheme, bonus and career opportunities Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in. Work-Life Balance: Part-time, permanent, Two full days (15 hr week). Working days are likely to be Monday and Tuesday or Thursday and Friday - to be agreed Industry-Leading Training: Receive top-notch training to support our customers' needs. The Role As a Key Account Administrator, you will be responsible for handling incoming calls and emails for internal and external stakeholders. Key Responsibilities Handling customer complaints via letters, telephone calls and emails (all inbound calls/letters) Monitoring customer accounts Dealing with invoice queries Processing sales on our systems Supporting the rollout of new processes Completing and maintaining customer trackers Attending customer meetings Updating colleagues with job and contract numbers to arrange works Checking visit information Requirements Previous experience in a customer service role Proficient in using Word, Excel and GDoc suite Excellent numeracy and literacy skills Excellent communication skills Strong organisational skills Ability to work well within a team You may be required to pass a DBS check depending on the role you have applied for Benefits Additional opportunities to earn more with regular bonus and commission schemes. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Uncapped leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out. Social Links Website: LinkedIn: Facebook: Instagram: Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
20/06/2026
Full time
Rentokil Initial Key Account Administrator - Helpdesk Join Our Team and Make a Difference! We are currently seeking a Key Account Administrator to join our dedicated team in Leeds. Part Time role, 2 days per week. If you are passionate about providing excellent customer service and are highly organised, this could be the perfect opportunity for you! Why Join Rentokil Initial? Competitive Salary Package: Start with a basic salary of £24,989 per annum, pro rata Expected OTE: £25,500 per annum pro rata, with bonus and commission schemes available. Benefits: Discount scheme, bonus and career opportunities Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in. Work-Life Balance: Part-time, permanent, Two full days (15 hr week). Working days are likely to be Monday and Tuesday or Thursday and Friday - to be agreed Industry-Leading Training: Receive top-notch training to support our customers' needs. The Role As a Key Account Administrator, you will be responsible for handling incoming calls and emails for internal and external stakeholders. Key Responsibilities Handling customer complaints via letters, telephone calls and emails (all inbound calls/letters) Monitoring customer accounts Dealing with invoice queries Processing sales on our systems Supporting the rollout of new processes Completing and maintaining customer trackers Attending customer meetings Updating colleagues with job and contract numbers to arrange works Checking visit information Requirements Previous experience in a customer service role Proficient in using Word, Excel and GDoc suite Excellent numeracy and literacy skills Excellent communication skills Strong organisational skills Ability to work well within a team You may be required to pass a DBS check depending on the role you have applied for Benefits Additional opportunities to earn more with regular bonus and commission schemes. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Uncapped leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out. Social Links Website: LinkedIn: Facebook: Instagram: Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Administrator to join our growing team in Leeds! The Role Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion. Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user. Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Logging hazards & customer feedback on the QHSE Management Portal. Details Monday - Friday 8am - 5pm Hybrid once trained Experience / Qualifications Organised & can work in a structured way. Strong Microsoft knowledge. Attention to detail. FM knowledge advantageous. EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
20/06/2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Administrator to join our growing team in Leeds! The Role Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion. Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user. Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Logging hazards & customer feedback on the QHSE Management Portal. Details Monday - Friday 8am - 5pm Hybrid once trained Experience / Qualifications Organised & can work in a structured way. Strong Microsoft knowledge. Attention to detail. FM knowledge advantageous. EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Rentokil Initial Group is looking for a Key Account Administrator to join our team in Leeds. This part-time role involves handling incoming calls and emails for customer inquiries. We seek a candidate passionate about customer service with excellent organizational skills. The position offers a competitive salary and benefits such as a relocation package, employee assistance programs, and performance-linked salary grading. Join us to make a difference!
20/06/2026
Full time
Rentokil Initial Group is looking for a Key Account Administrator to join our team in Leeds. This part-time role involves handling incoming calls and emails for customer inquiries. We seek a candidate passionate about customer service with excellent organizational skills. The position offers a competitive salary and benefits such as a relocation package, employee assistance programs, and performance-linked salary grading. Join us to make a difference!
Equation Recruitment is seeking a Helpdesk Administrator to join their busy maintenance team in Central London. This full-time office-based role offers a salary of £33k-35k along with an excellent benefits package, including 25 days annual leave, life assurance, and professional development opportunities. The ideal candidate will have experience in administration, particularly in a maintenance or facilities management environment, with strong communication skills and attention to detail. This position is perfect for someone looking to advance their career in a successful organization.
20/06/2026
Full time
Equation Recruitment is seeking a Helpdesk Administrator to join their busy maintenance team in Central London. This full-time office-based role offers a salary of £33k-35k along with an excellent benefits package, including 25 days annual leave, life assurance, and professional development opportunities. The ideal candidate will have experience in administration, particularly in a maintenance or facilities management environment, with strong communication skills and attention to detail. This position is perfect for someone looking to advance their career in a successful organization.
