Senior Paid Social Executive Department: Paid Media & SEO Employment Type: Fixed Term Contract Location: Head Office, Chelsea House Reporting To: Dominic Diodovich Description We are seeking an experienced and results-driven Senior Paid Social Executive to join our Paid Media team on a 6-month fixed term contract. Reporting to the Paid Social Manager, you will play a pivotal role in our approach to channel management, measurement, and driving content excellence across our platforms. This is a creative-first paid social role where your instinct for scroll-stopping content is as valued as your performance data. You will shape the creative direction of paid social campaigns across Meta, TikTok, and beyond - turning audience insights into ads that work. You will bring platform expertise, a test-and-learn mindset, and genuine creative problem-solving skills to drive strong results from our Paid Social investment. Accountabilities Support the development and execution of paid social strategy across UK and Ireland Manage day to day campaign budgets within a multi-million-pound media investment, ensuring spend is delivered against performance KPIs Build strong relationships with platform reps and external partners to stay ahead of best practice and opportunities Responsibilities Creative and Content Lead the creative strategy end-to-end - briefing, testing, analysing and scaling the formats, hooks and messages that drive results Work closely with creative teams to brief in and develop Paid Social assets that align with campaign goals, providing clear direction on format, hook, message and personas Provide data-led creative insights to optimise messaging and visuals translating what the numbers tell you into concepts that stop thumbs and drive action Run structured creative testing across different formats, placements and hooks to identify and scale top-performing creative approaches Stay informed on social content trends, native formats, emerging placements and creative best practices on TikTok and Meta to guide ad design and messaging Campaign Management Manage Paid Social campaigns across Meta, TikTok and other emerging platforms, delivering against core KPIs including traffic, conversions, revenue and ROI Support testing across new placements, formats and bidding strategies, scaling successful initiatives Champion experimentation and innovation within the Paid Social channel Budget Management Monitor and manage campaign budgets daily to maximise performance Ensure accurate forecasting and pacing of spend Collaboration Work with Paid Media, Brand, CRM, E-com Ops, and Trading teams to deliver integrated campaigns and support trade priorities Share learnings and insights with wider marketing teams to influence strategy Collaborate with platform partners and creative teams to deliver innovative campaign activity Industry Stay up to date with Paid Social trends, platform changes and new tools Measurement & Reporting Build and maintain reports using platform dashboards and internal reporting tools including GA4 Analyse campaign performance, providing actionable insights and recommendations Communicate results clearly to Paid Social Manager and senior stakeholders Skills & Abilities 2+ years' experience in Paid Social, ideally in a fast-paced B2C, retail or ecommerce environment Strong creative instinct - you understand what makes an ad stop the scroll and can brief it clearly Experience briefing creative teams and providing performance-based creative feedback In-depth knowledge of Meta Ads Manager, TikTok Ads Manager, with experience across additional platforms considered a plus Strong understanding of GA4 and web analytics tools Comfortable managing large budgets and driving measurable results Strong analytical and numerical skills - you can interpret data and turn it into creative direction Excellent communication and reporting skills, with ability to translate complex performance data into clear, actionable insights A test-and-learn mindset with genuine curiosity about what's working in social Ability to manage multiple priorities effectively in a dynamic, fast-paced environment About Us We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. This role is based at our Head Office in West London. Check us out here on a map. What we can offer you Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. A free onsite gym, subsidised restaurant & café to fill you needs. Various social events throughout the year. Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Flexible working, on top of payday and summer early finish Fridays. Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Support with upskilling through on the job training and qualifications. A succession plan if you want to progress. A generous bonus scheme & private pension plan. 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need! Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values-including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit . Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.
26/06/2026
Full time
Senior Paid Social Executive Department: Paid Media & SEO Employment Type: Fixed Term Contract Location: Head Office, Chelsea House Reporting To: Dominic Diodovich Description We are seeking an experienced and results-driven Senior Paid Social Executive to join our Paid Media team on a 6-month fixed term contract. Reporting to the Paid Social Manager, you will play a pivotal role in our approach to channel management, measurement, and driving content excellence across our platforms. This is a creative-first paid social role where your instinct for scroll-stopping content is as valued as your performance data. You will shape the creative direction of paid social campaigns across Meta, TikTok, and beyond - turning audience insights into ads that work. You will bring platform expertise, a test-and-learn mindset, and genuine creative problem-solving skills to drive strong results from our Paid Social investment. Accountabilities Support the development and execution of paid social strategy across UK and Ireland Manage day to day campaign budgets within a multi-million-pound media investment, ensuring spend is delivered against performance KPIs Build strong relationships with platform reps and external partners to stay ahead of best practice and opportunities Responsibilities Creative and Content Lead the creative strategy end-to-end - briefing, testing, analysing and scaling the formats, hooks and messages that drive results Work closely with creative teams to brief in and develop Paid Social assets that align with campaign goals, providing clear direction on format, hook, message and personas Provide data-led creative insights to optimise messaging and visuals translating what the numbers tell you into concepts that stop thumbs and drive action Run structured creative testing across different formats, placements and hooks to identify and scale top-performing creative approaches Stay informed on social content trends, native formats, emerging placements and creative best practices on TikTok and Meta to guide ad design and messaging Campaign Management Manage Paid Social campaigns across Meta, TikTok and other emerging platforms, delivering against core KPIs including traffic, conversions, revenue and ROI Support testing across new placements, formats and bidding strategies, scaling successful initiatives Champion experimentation and innovation within the Paid Social channel Budget Management Monitor and manage campaign budgets daily to maximise performance Ensure accurate forecasting and pacing of spend Collaboration Work with Paid Media, Brand, CRM, E-com Ops, and Trading teams to deliver integrated campaigns and support trade priorities Share learnings and insights with wider marketing teams to influence strategy Collaborate with platform partners and creative teams to deliver innovative campaign activity Industry Stay up to date with Paid Social trends, platform changes and new tools Measurement & Reporting Build and maintain reports using platform dashboards and internal reporting tools including GA4 Analyse campaign performance, providing actionable insights and recommendations Communicate results clearly to Paid Social Manager and senior stakeholders Skills & Abilities 2+ years' experience in Paid Social, ideally in a fast-paced B2C, retail or ecommerce environment Strong creative instinct - you understand what makes an ad stop the scroll and can brief it clearly Experience briefing creative teams and providing performance-based creative feedback In-depth knowledge of Meta Ads Manager, TikTok Ads Manager, with experience across additional platforms considered a plus Strong understanding of GA4 and web analytics tools Comfortable managing large budgets and driving measurable results Strong analytical and numerical skills - you can interpret data and turn it into creative direction Excellent communication and reporting skills, with ability to translate complex performance data into clear, actionable insights A test-and-learn mindset with genuine curiosity about what's working in social Ability to manage multiple priorities effectively in a dynamic, fast-paced environment About Us We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. This role is based at our Head Office in West London. Check us out here on a map. What we can offer you Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. A free onsite gym, subsidised restaurant & café to fill you needs. Various social events throughout the year. Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Flexible working, on top of payday and summer early finish Fridays. Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Support with upskilling through on the job training and qualifications. A succession plan if you want to progress. A generous bonus scheme & private pension plan. 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need! Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values-including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit . Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.
Alliance Automotive Group
Birmingham, Staffordshire
Alliance Automotive Group UK & Ireland is a leading distributor of passenger and commercial vehicle parts to motor factors, garages, franchise networks and public services throughout the UK and Ireland. Our strategically designed network, supported by acquisitions, positions us as a market leader in providing automotive parts distribution services to the aftermarket.Supported by a top-tier logistics network comprising over 300 local stores, 20 Regional Distribution Centres, our state-of-the-art 1 million square foot National Distribution Centre, and a workforce of over 6,000 colleagues, our business model prioritises maintaining an extensive and readily available product range to uphold the quality of our service offerings.eCommerce Growth ManagerRole PurposeThe eCommerce Growth Manager is responsible for the full marketing ownership and commercial performance of a portfolio of NAPA Auto Parts websites.This role will drive traffic, conversion, revenue, and customer acquisition across multiple online platforms by developing and executing a data-led digital growth strategy. The successful candidate will combine strategic planning with hands-on delivery, ensuring the online estate delivers measurable commercial impact and aligns with wider business objectives.This is a Manager-level role with direct accountability for online marketing performance and significant cross-functional influence.Key Accountabilities1. Web Performance OwnershipOwn and deliver online traffic, and conversion targets across assigned websites.Monitor and optimise KPIs with internal and external partners including:Conversion rate (CVR)Average order value (AOV)Customer acquisition cost (CAC)Return on ad spend (ROAS)Organic traffic growthIdentify risks and opportunities through data analysis and market insight.Ensure each website has a clearly defined role, positioning, and competitive advantage within the shared digital ecosystem.2. Digital Strategy & Channel ManagementLead the SEO strategy (technical, on-page, content and authority building).Oversee paid media activity in collaboration with external partners.Drive customer acquisition and retention initiatives across digital channels.Optimise site merchandising, navigation, and user journeys to improve conversion and customer experience.3. Promotional & Trading StrategyDevelop and manage a commercially aligned promotional and trading calendar.Partner with product, pricing, and sales teams to align digital campaigns with wider commercial initiatives.Ensure product launches, seasonal activity, and key campaigns are effectively executed online.Use performance data to refine promotional effectiveness and margin contribution.4. Content & Brand PositioningOversee all non-product digital content to ensure consistency of brand voice and messaging.Develop high-performing landing pages to support lead generation and customer growth.Ensure brand positioning supports both trade (B2B) and retail (B2C) audiences where applicable.5. Analytics, Reporting & InsightProvide regular performance updates and actionable recommendations to senior stakeholders.Use analytics tools to track SEO performance, campaign ROI, customer behaviour, and sales trends.Embed a test-and-learn culture across digital activity.6. Cross-Functional LeadershipAct as the primary marketing owner of the online estate.Collaborate closely with:IT / Wider Digital TeamMarketingProduct & PricingSupply ChainSales & Store OperationsInfluence stakeholders through data-driven insight and commercial reasoning.Ensure digital activity supports broader business and network objectives.Required Experience & SkillsBachelor's degree in Marketing, Business, eCommerce, or related field (or equivalent experience).5+ years' experience in eCommerce, digital marketing, or online trading.Demonstrated ownership of online performance metrics or revenue targets.Strong understanding of:SEO strategyPaid media performanceUX optimisationDigital merchandisingPromotional trading strategyHigh level of commercial acumen and analytical capability.Proficiency in Google Analytics (or equivalent), SEO tools, CMS platforms, and reporting dashboards.Strong project management and stakeholder engagement skills.Preferred ExperienceMulti-site or multi-brand eCommerce management.Automotive, aftermarket, or retail sector experience.Experience managing both B2C and B2B / trade digital journeys.Experience working within a complex or matrix organisation.Key CompetenciesCommercial ownership mindsetStrategic thinking with operational execution capabilityData-driven decision-makingStrong cross-functional collaboration and influenceCustomer-centric approachResults-focused and accountableNot the right fit? Create an account to set up email alerts as new job postings become available that meet your interest!Alliance Automotive Group is an equal opportunities employer.
26/06/2026
Full time
Alliance Automotive Group UK & Ireland is a leading distributor of passenger and commercial vehicle parts to motor factors, garages, franchise networks and public services throughout the UK and Ireland. Our strategically designed network, supported by acquisitions, positions us as a market leader in providing automotive parts distribution services to the aftermarket.Supported by a top-tier logistics network comprising over 300 local stores, 20 Regional Distribution Centres, our state-of-the-art 1 million square foot National Distribution Centre, and a workforce of over 6,000 colleagues, our business model prioritises maintaining an extensive and readily available product range to uphold the quality of our service offerings.eCommerce Growth ManagerRole PurposeThe eCommerce Growth Manager is responsible for the full marketing ownership and commercial performance of a portfolio of NAPA Auto Parts websites.This role will drive traffic, conversion, revenue, and customer acquisition across multiple online platforms by developing and executing a data-led digital growth strategy. The successful candidate will combine strategic planning with hands-on delivery, ensuring the online estate delivers measurable commercial impact and aligns with wider business objectives.This is a Manager-level role with direct accountability for online marketing performance and significant cross-functional influence.Key Accountabilities1. Web Performance OwnershipOwn and deliver online traffic, and conversion targets across assigned websites.Monitor and optimise KPIs with internal and external partners including:Conversion rate (CVR)Average order value (AOV)Customer acquisition cost (CAC)Return on ad spend (ROAS)Organic traffic growthIdentify risks and opportunities through data analysis and market insight.Ensure each website has a clearly defined role, positioning, and competitive advantage within the shared digital ecosystem.2. Digital Strategy & Channel ManagementLead the SEO strategy (technical, on-page, content and authority building).Oversee paid media activity in collaboration with external partners.Drive customer acquisition and retention initiatives across digital channels.Optimise site merchandising, navigation, and user journeys to improve conversion and customer experience.3. Promotional & Trading StrategyDevelop and manage a commercially aligned promotional and trading calendar.Partner with product, pricing, and sales teams to align digital campaigns with wider commercial initiatives.Ensure product launches, seasonal activity, and key campaigns are effectively executed online.Use performance data to refine promotional effectiveness and margin contribution.4. Content & Brand PositioningOversee all non-product digital content to ensure consistency of brand voice and messaging.Develop high-performing landing pages to support lead generation and customer growth.Ensure brand positioning supports both trade (B2B) and retail (B2C) audiences where applicable.5. Analytics, Reporting & InsightProvide regular performance updates and actionable recommendations to senior stakeholders.Use analytics tools to track SEO performance, campaign ROI, customer behaviour, and sales trends.Embed a test-and-learn culture across digital activity.6. Cross-Functional LeadershipAct as the primary marketing owner of the online estate.Collaborate closely with:IT / Wider Digital TeamMarketingProduct & PricingSupply ChainSales & Store OperationsInfluence stakeholders through data-driven insight and commercial reasoning.Ensure digital activity supports broader business and network objectives.Required Experience & SkillsBachelor's degree in Marketing, Business, eCommerce, or related field (or equivalent experience).5+ years' experience in eCommerce, digital marketing, or online trading.Demonstrated ownership of online performance metrics or revenue targets.Strong understanding of:SEO strategyPaid media performanceUX optimisationDigital merchandisingPromotional trading strategyHigh level of commercial acumen and analytical capability.Proficiency in Google Analytics (or equivalent), SEO tools, CMS platforms, and reporting dashboards.Strong project management and stakeholder engagement skills.Preferred ExperienceMulti-site or multi-brand eCommerce management.Automotive, aftermarket, or retail sector experience.Experience managing both B2C and B2B / trade digital journeys.Experience working within a complex or matrix organisation.Key CompetenciesCommercial ownership mindsetStrategic thinking with operational execution capabilityData-driven decision-makingStrong cross-functional collaboration and influenceCustomer-centric approachResults-focused and accountableNot the right fit? Create an account to set up email alerts as new job postings become available that meet your interest!Alliance Automotive Group is an equal opportunities employer.
Hybrid role working a minimum of 2 days a week from our Croxley Park office Watford At Signet, we're more than just a retailer - we create meaningful moments. From life's biggest milestones to everyday celebrations, our brands help customers mark what matters most. As part of our ambitious growth plans, we are continuing to invest in our digital capabilities - strengthening our platforms, enhancing customer experience, and expanding our digital team. With several new roles being created, this is an exciting time to join Signet as we build a best-in-class digital function to support our future growth. We're looking for a commercially driven, data-savvy Trading Manager to lead our digital trading performance and help us deliver exceptional online experiences that truly sparkle. The Role As Trading Manager, you'll take ownership of our end-to-end digital trading performance, driving revenue growth through data-led decision making, continuous optimisation, and seamless customer journeys. You'll be at the heart of our eCommerce operation - shaping trading strategy, executing campaigns, and unlocking opportunities to maximise conversion, engagement, and commercial performance. This is a role for someone who thrives in a fast-paced environment, loves solving complex challenges, and knows how to turn insight into action. What you will be doing in the role: Own and deliver the digital trading strategy, aligned to ambitious commercial targets Drive online sales performance, identifying risks and opportunities to maximise results Lead the onsite customer journey, optimising every touchpoint across devices Use data, analytics and A/B testing to continuously improve conversion and engagement Oversee product merchandising, navigation and taxonomy to enhance performance Plan and execute promotional campaigns and trading calendar activity Take accountability for forecasting, reporting and trading insights Collaborate with Marketing, UX, Tech, Analytics, Finance and Commercial teams Partner with Buying & Merchandising to align range, stock and availability Lead and develop a high-performing trading team What you will bring to the role: You're a commercially minded digital expert who combines analytical thinking with creative problem-solving: Proven experience in eCommerce trading or digital merchandising Strong track record of driving online sales growth Advanced analytical skills (Excel, Adobe Analytics, Content Square or similar) Expertise in customer journey optimisation and CRO Strong understanding of onsite merchandising and search optimisation Experience working cross-functionally and influencing stakeholders Confident managing multiple priorities in a fast-paced environment A natural leader who can coach, inspire and develop others We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits: Competitive salary Generous discount of up to 30% off our fabulous products from day one. An annual enhanced discount to celebrate the day you joined our team. Retirement Savings plans which offer flexibility in the way you save for the future. Immediate Life Assurance from day one. A minimum of 22 days holiday per year which increases after a years' service. Recognised qualifications, study support and structured career progression. Health and Wellbeing Scheme. Financial Wellbeing scheme. Give As You Earn scheme - An easy way to support causes close to your heart. Real Rewards - exclusive discounts on groceries, travel and leisure. Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need. JBRP1_UKTJ
25/06/2026
Full time
Hybrid role working a minimum of 2 days a week from our Croxley Park office Watford At Signet, we're more than just a retailer - we create meaningful moments. From life's biggest milestones to everyday celebrations, our brands help customers mark what matters most. As part of our ambitious growth plans, we are continuing to invest in our digital capabilities - strengthening our platforms, enhancing customer experience, and expanding our digital team. With several new roles being created, this is an exciting time to join Signet as we build a best-in-class digital function to support our future growth. We're looking for a commercially driven, data-savvy Trading Manager to lead our digital trading performance and help us deliver exceptional online experiences that truly sparkle. The Role As Trading Manager, you'll take ownership of our end-to-end digital trading performance, driving revenue growth through data-led decision making, continuous optimisation, and seamless customer journeys. You'll be at the heart of our eCommerce operation - shaping trading strategy, executing campaigns, and unlocking opportunities to maximise conversion, engagement, and commercial performance. This is a role for someone who thrives in a fast-paced environment, loves solving complex challenges, and knows how to turn insight into action. What you will be doing in the role: Own and deliver the digital trading strategy, aligned to ambitious commercial targets Drive online sales performance, identifying risks and opportunities to maximise results Lead the onsite customer journey, optimising every touchpoint across devices Use data, analytics and A/B testing to continuously improve conversion and engagement Oversee product merchandising, navigation and taxonomy to enhance performance Plan and execute promotional campaigns and trading calendar activity Take accountability for forecasting, reporting and trading insights Collaborate with Marketing, UX, Tech, Analytics, Finance and Commercial teams Partner with Buying & Merchandising to align range, stock and availability Lead and develop a high-performing trading team What you will bring to the role: You're a commercially minded digital expert who combines analytical thinking with creative problem-solving: Proven experience in eCommerce trading or digital merchandising Strong track record of driving online sales growth Advanced analytical skills (Excel, Adobe Analytics, Content Square or similar) Expertise in customer journey optimisation and CRO Strong understanding of onsite merchandising and search optimisation Experience working cross-functionally and influencing stakeholders Confident managing multiple priorities in a fast-paced environment A natural leader who can coach, inspire and develop others We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits: Competitive salary Generous discount of up to 30% off our fabulous products from day one. An annual enhanced discount to celebrate the day you joined our team. Retirement Savings plans which offer flexibility in the way you save for the future. Immediate Life Assurance from day one. A minimum of 22 days holiday per year which increases after a years' service. Recognised qualifications, study support and structured career progression. Health and Wellbeing Scheme. Financial Wellbeing scheme. Give As You Earn scheme - An easy way to support causes close to your heart. Real Rewards - exclusive discounts on groceries, travel and leisure. Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need. JBRP1_UKTJ
Pet Drugs Online is one of the UK's largest and most trusted suppliers of veterinary medicines and pet products. Part of IVC Evidensia, Europe's largest veterinary group, we're passionate about delivering outstanding service - not just to our customers, but to our people too. We're proud of our friendly, dog loving culture, and we work hard to create an environment where everyone feels valued, supported, and able to thrive. We're seeking a commercially driven eCommerce Merchandising Manager to join the eCommerce team at Pet Drugs Online. This is a high-impact leadership role responsible for driving online sales growth, improving conversion, and leading a fast paced merchandising function within a scaling digital business. How You'll Make a Difference You will work closely with senior leaders to shape and deliver the online merchandising strategy, ensuring products are optimally presented, priced, and promoted across all digital channels. You'll lead a team responsible for onsite merchandising execution, using data and insight to continuously improve performance and customer experience. This role sits within the eCommerce leadership team and plays a key part in delivering ambitious revenue and profitability targets. Key Responsibilities Lead and develop the online merchandising strategy to drive conversion, revenue, and profit Manage and coordinate the merchandising team, ensuring clear prioritisation and delivery of trading plans Own onsite merchandising execution, including product listings, pricing, hierarchy, and promotional campaigns Continuously optimise site performance using analytics, search data, and customer behaviour insights Develop and maintain robust product lifecycle and listing audit processes Collaborate cross-functionally with SEO, PPC, suppliers, and content teams to maximise product visibility and performance Improve onsite search performance and personalisation to enhance customer experience Build strong supplier and brand relationships to secure high quality product content Lead people management activity including 1:1s, appraisals, and performance development Drive process improvement and embed a high performance, data led culture You Might Be a Great Fit If Proven success in an eCommerce merchandising or trading role with measurable commercial impact Strong leadership experience, with the ability to build, develop, and motivate high performing teams Highly analytical, with strong understanding of eCommerce KPIs, conversion drivers, and customer behaviour Experienced in using web analytics tools (e.g. GA, heatmaps, ContentSquare) Comfortable working with product data, PIM systems, and ecommerce platformsStrong stakeholder management skills across commercial, marketing, and supplier partners Highly organised, detail oriented, and able to manage multiple priorities in a fast paced environment Confident using data to influence decisions and drive continuous improvement Experience with Adobe Commerce, ERP systems, or PIM platforms (e.g. Pimberly) Experience in pet retail or similar high volume eCommerce environments Exposure to product discovery and optimisation tools How We'll Support You A key leadership role within a growing eCommerce function Opportunities to influence strategy and drive commercial performance Ongoing learning and development supported by experienced colleagues and leaders A collaborative, values led culture focused on care, community and continuous improvement What You'll Get 5 weeks holiday (increasing with service) + bank holidays Bring your dog to work Up to 50% discount on pet products and veterinary fees (IVC practices) Company pension (5% employee / 3% employer) Hybrid working model Employee Assistance Programme & wellbeing support Cycle to Work scheme Healthcare Cash Plan Retail discounts via our rewards platform Free on site parking Friendly, casual, dog loving office culture What We Offer Our Team Healthcare Cash Plan Cycle to Work scheme Green Cars salary sacrifice scheme Voluntary benefits: choose from a range of benefits to suit you Discounted staff pet care Access to discounts/cashback with hundreds of participating retailers IVC Evidensia UK IVC Evidensia, The Chocolate Factory, Keynsham, BS31 2AU, United Kingdom Diversity, Equality, Inclusion and Belonging We are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from any minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
25/06/2026
Full time
Pet Drugs Online is one of the UK's largest and most trusted suppliers of veterinary medicines and pet products. Part of IVC Evidensia, Europe's largest veterinary group, we're passionate about delivering outstanding service - not just to our customers, but to our people too. We're proud of our friendly, dog loving culture, and we work hard to create an environment where everyone feels valued, supported, and able to thrive. We're seeking a commercially driven eCommerce Merchandising Manager to join the eCommerce team at Pet Drugs Online. This is a high-impact leadership role responsible for driving online sales growth, improving conversion, and leading a fast paced merchandising function within a scaling digital business. How You'll Make a Difference You will work closely with senior leaders to shape and deliver the online merchandising strategy, ensuring products are optimally presented, priced, and promoted across all digital channels. You'll lead a team responsible for onsite merchandising execution, using data and insight to continuously improve performance and customer experience. This role sits within the eCommerce leadership team and plays a key part in delivering ambitious revenue and profitability targets. Key Responsibilities Lead and develop the online merchandising strategy to drive conversion, revenue, and profit Manage and coordinate the merchandising team, ensuring clear prioritisation and delivery of trading plans Own onsite merchandising execution, including product listings, pricing, hierarchy, and promotional campaigns Continuously optimise site performance using analytics, search data, and customer behaviour insights Develop and maintain robust product lifecycle and listing audit processes Collaborate cross-functionally with SEO, PPC, suppliers, and content teams to maximise product visibility and performance Improve onsite search performance and personalisation to enhance customer experience Build strong supplier and brand relationships to secure high quality product content Lead people management activity including 1:1s, appraisals, and performance development Drive process improvement and embed a high performance, data led culture You Might Be a Great Fit If Proven success in an eCommerce merchandising or trading role with measurable commercial impact Strong leadership experience, with the ability to build, develop, and motivate high performing teams Highly analytical, with strong understanding of eCommerce KPIs, conversion drivers, and customer behaviour Experienced in using web analytics tools (e.g. GA, heatmaps, ContentSquare) Comfortable working with product data, PIM systems, and ecommerce platformsStrong stakeholder management skills across commercial, marketing, and supplier partners Highly organised, detail oriented, and able to manage multiple priorities in a fast paced environment Confident using data to influence decisions and drive continuous improvement Experience with Adobe Commerce, ERP systems, or PIM platforms (e.g. Pimberly) Experience in pet retail or similar high volume eCommerce environments Exposure to product discovery and optimisation tools How We'll Support You A key leadership role within a growing eCommerce function Opportunities to influence strategy and drive commercial performance Ongoing learning and development supported by experienced colleagues and leaders A collaborative, values led culture focused on care, community and continuous improvement What You'll Get 5 weeks holiday (increasing with service) + bank holidays Bring your dog to work Up to 50% discount on pet products and veterinary fees (IVC practices) Company pension (5% employee / 3% employer) Hybrid working model Employee Assistance Programme & wellbeing support Cycle to Work scheme Healthcare Cash Plan Retail discounts via our rewards platform Free on site parking Friendly, casual, dog loving office culture What We Offer Our Team Healthcare Cash Plan Cycle to Work scheme Green Cars salary sacrifice scheme Voluntary benefits: choose from a range of benefits to suit you Discounted staff pet care Access to discounts/cashback with hundreds of participating retailers IVC Evidensia UK IVC Evidensia, The Chocolate Factory, Keynsham, BS31 2AU, United Kingdom Diversity, Equality, Inclusion and Belonging We are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from any minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Mountain Warehouse Limited
City Of Westminster, London
eCommerce Trading Executive Application Deadline: 30 June 2026 Department: Ecommerce Employment Type: Permanent - Full Time Location: London Description At Mountain Warehouse, Ecommerce is central to our ambitious multichannel and international growth strategy. The eCommerce Trading team runs day to day and long term trading activity globally for Mountain Warehouse across 11 UK and International sites. The team is responsible for pushing online growth for the business, leading the optimisation of sites whilst maximising conversion, sales and profitability. Ecommerce Trading Executive will be a critical driver of insights and strategy in those markets. This role has a primary focus on developing a competitive offer to continue improving customer journey and building brand awareness and loyalty. Key Responsibilities This role is supporting the customer journey through the site to improve conversion and reduce bounce rate and basket abandonment through the use of analytics tools to understand the pinch points of customer experience. Support the delivery of the online trading strategy and budget for online channels. Analyse and report on weekly/monthly performance, drawing insight and making trade recommendations that drive growth whilst being comfortable presenting findings in meetings and via email to senior stakeholders. Maintain the eCommerce trading calendar alongside the Catalogue team, suggesting new promotions and trading opportunities. Analyse pricing strategies and promotional activities alongside competitors' pricing to ensure competitiveness and profitability. Integrate with B&M departments working alongside our range review calendar and support the Trading manager with in depth analysis to influence eCommerce buy. Use our third party merchandising platform to make recommendations for search terms and page rankings at key points in the season. Develop an extensive knowledge of Mountain Warehouse product through conducting daily website audits to ensure that sites are optimised and performing to their full potential. Develop relationships and insights with merchandising, Catalogue and marketing teams to drive commercial performance and be informed about product ranges. Run regular intake reviews to ensure we are in the best possible stock position at key times of the trading calendar. Work closely with the Catalogue team to action commercial activities, maximising key trading periods and day to day site performance. Work alongside the marketing and acquisition & retention teams to maximise performance of promotions, campaigns and seasonal best sellers. Provide ad hoc analysis using our data warehouse and other analytics tools for insights on any issues or performance, reporting to the trading team and following up solutions. Be the first port of call for all things eCommerce, working in partnership with the wider web team to execute. We would like to meet someone who is Strong analytical skills to analyse data and identify trends with a good knowledge of Excel. Detail oriented with the ability to manage multiple projects and priorities simultaneously. Strong team working & communication skills. Min 2 years of eCommerce background in a similar role. Benefits Competitive salary and benefits package. Hybrid working, 3 days in London based office & 2 working from home. Holiday allowance. 50% staff discount & 25% for family and friends. Pension scheme.
25/06/2026
Full time
eCommerce Trading Executive Application Deadline: 30 June 2026 Department: Ecommerce Employment Type: Permanent - Full Time Location: London Description At Mountain Warehouse, Ecommerce is central to our ambitious multichannel and international growth strategy. The eCommerce Trading team runs day to day and long term trading activity globally for Mountain Warehouse across 11 UK and International sites. The team is responsible for pushing online growth for the business, leading the optimisation of sites whilst maximising conversion, sales and profitability. Ecommerce Trading Executive will be a critical driver of insights and strategy in those markets. This role has a primary focus on developing a competitive offer to continue improving customer journey and building brand awareness and loyalty. Key Responsibilities This role is supporting the customer journey through the site to improve conversion and reduce bounce rate and basket abandonment through the use of analytics tools to understand the pinch points of customer experience. Support the delivery of the online trading strategy and budget for online channels. Analyse and report on weekly/monthly performance, drawing insight and making trade recommendations that drive growth whilst being comfortable presenting findings in meetings and via email to senior stakeholders. Maintain the eCommerce trading calendar alongside the Catalogue team, suggesting new promotions and trading opportunities. Analyse pricing strategies and promotional activities alongside competitors' pricing to ensure competitiveness and profitability. Integrate with B&M departments working alongside our range review calendar and support the Trading manager with in depth analysis to influence eCommerce buy. Use our third party merchandising platform to make recommendations for search terms and page rankings at key points in the season. Develop an extensive knowledge of Mountain Warehouse product through conducting daily website audits to ensure that sites are optimised and performing to their full potential. Develop relationships and insights with merchandising, Catalogue and marketing teams to drive commercial performance and be informed about product ranges. Run regular intake reviews to ensure we are in the best possible stock position at key times of the trading calendar. Work closely with the Catalogue team to action commercial activities, maximising key trading periods and day to day site performance. Work alongside the marketing and acquisition & retention teams to maximise performance of promotions, campaigns and seasonal best sellers. Provide ad hoc analysis using our data warehouse and other analytics tools for insights on any issues or performance, reporting to the trading team and following up solutions. Be the first port of call for all things eCommerce, working in partnership with the wider web team to execute. We would like to meet someone who is Strong analytical skills to analyse data and identify trends with a good knowledge of Excel. Detail oriented with the ability to manage multiple projects and priorities simultaneously. Strong team working & communication skills. Min 2 years of eCommerce background in a similar role. Benefits Competitive salary and benefits package. Hybrid working, 3 days in London based office & 2 working from home. Holiday allowance. 50% staff discount & 25% for family and friends. Pension scheme.
About Us Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures. From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly. The Role We are looking for a US General Manager - E-Commerce who will be responsible for leading and growing the US ecommerce business, owning full P&L performance and driving revenue, profitability, and customer experience. This role focuses on trading performance, site optimisation, and conversion improvement, using data and insights to inform decisions. You'll oversee the end-to-end digital journey, ensuring a seamless customer experience across site, content, pricing, and fulfilment. Working cross-functionally with brand, marketing, merchandising, creative, and tech teams, you'll deliver commercial trading plans, campaigns, and site improvements while ensuring operational efficiency and compliance. You'll also identify new growth opportunities in the US market and use competitor insights to drive strategy and expansion. Key Responsibilities Have a strong understanding of trading performance such as traffic behaviour and conversion triggers and feed this into the key directional and trade meetings. Take full ownership of every line in the P&L and monitor and manage the budget, track (KPIs), and ensure profitability. Identify new business opportunities within the US region, including potential partnerships and expansion strategies Analyse website performance through web analytical tools, communicating and using these for decision making and planning Work closely with the brand team to ensure campaigns are appropriate, on brand for each state, enhancing the overall position of the brand Work with the marketing team to develop the trading and content calendar, ensuring all promotional activities and launches are strategically planned and accounted for Work closely with creative director & graphics on a weekly basis to manage all homepage banners, content, ecommerce and campaign assets Oversee all product descriptions ensuring descriptions are optimised for SEO and in the brands tone of voice and images are accurately uploaded and published online in a timely manner Optimising bottom line by working with Ops around couriers, warehouse and building efficiencies. Ensure all ops comply with relevant laws and regulations, including data protection and consumer rights. Making recommendations for change and feeding this back to other managers, Head of Department and Directors as appropriate. Work with the Merch team to ensure pricing is accurate and competitive, including stock file in the region Ensure a seamless and user-friendly shopping experience, optimising the site's layout, navigation, and checkout process, identifying and resolving any pain points or friction points in the user journey Work closely with tech teams to identify opportunities to optimise the full customer journey and (PLP) and (PDP) whilst trying to streamline processes through new systems Collaborate with web development teams and agencies to optimise the site experience for both customers and the growth of the business Carrying out full site audits, ensuring all current stock is displayed online correctly. Build and maintain strong relationships with internal teams and external partners (e.g., payment gateways, logistics providers). Produce regular competitor analysis reports across retail stores and online to understand the market thoroughly. What's on offer? Annual bonus scheme Bi-Annual Dress Allowance 25 days of annual leave (plus bank holidays) Extra day off for your birthday Flexible working hours around core hours of 10-4 Early Finish Fridays Cycle to work scheme 40% staff discount across Club L and Lavish Alice products Healthcare Cashplan Free onsite gym Enhanced pension contribution Enhanced maternity and sick pay Free snacks, drinks & treats Social events
25/06/2026
Full time
About Us Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures. From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly. The Role We are looking for a US General Manager - E-Commerce who will be responsible for leading and growing the US ecommerce business, owning full P&L performance and driving revenue, profitability, and customer experience. This role focuses on trading performance, site optimisation, and conversion improvement, using data and insights to inform decisions. You'll oversee the end-to-end digital journey, ensuring a seamless customer experience across site, content, pricing, and fulfilment. Working cross-functionally with brand, marketing, merchandising, creative, and tech teams, you'll deliver commercial trading plans, campaigns, and site improvements while ensuring operational efficiency and compliance. You'll also identify new growth opportunities in the US market and use competitor insights to drive strategy and expansion. Key Responsibilities Have a strong understanding of trading performance such as traffic behaviour and conversion triggers and feed this into the key directional and trade meetings. Take full ownership of every line in the P&L and monitor and manage the budget, track (KPIs), and ensure profitability. Identify new business opportunities within the US region, including potential partnerships and expansion strategies Analyse website performance through web analytical tools, communicating and using these for decision making and planning Work closely with the brand team to ensure campaigns are appropriate, on brand for each state, enhancing the overall position of the brand Work with the marketing team to develop the trading and content calendar, ensuring all promotional activities and launches are strategically planned and accounted for Work closely with creative director & graphics on a weekly basis to manage all homepage banners, content, ecommerce and campaign assets Oversee all product descriptions ensuring descriptions are optimised for SEO and in the brands tone of voice and images are accurately uploaded and published online in a timely manner Optimising bottom line by working with Ops around couriers, warehouse and building efficiencies. Ensure all ops comply with relevant laws and regulations, including data protection and consumer rights. Making recommendations for change and feeding this back to other managers, Head of Department and Directors as appropriate. Work with the Merch team to ensure pricing is accurate and competitive, including stock file in the region Ensure a seamless and user-friendly shopping experience, optimising the site's layout, navigation, and checkout process, identifying and resolving any pain points or friction points in the user journey Work closely with tech teams to identify opportunities to optimise the full customer journey and (PLP) and (PDP) whilst trying to streamline processes through new systems Collaborate with web development teams and agencies to optimise the site experience for both customers and the growth of the business Carrying out full site audits, ensuring all current stock is displayed online correctly. Build and maintain strong relationships with internal teams and external partners (e.g., payment gateways, logistics providers). Produce regular competitor analysis reports across retail stores and online to understand the market thoroughly. What's on offer? Annual bonus scheme Bi-Annual Dress Allowance 25 days of annual leave (plus bank holidays) Extra day off for your birthday Flexible working hours around core hours of 10-4 Early Finish Fridays Cycle to work scheme 40% staff discount across Club L and Lavish Alice products Healthcare Cashplan Free onsite gym Enhanced pension contribution Enhanced maternity and sick pay Free snacks, drinks & treats Social events
Are you excited to combine mentoring a talented team with leading the Digital Strategy for some of our biggest Brands & Retailers? s360 UK is looking for a Digital Growth Director with 6-8 years of experience and a passion for eCommerce to join our growing team. Our London team of 30+ work closely together, acting as an extension of our clients' teams for leading retailers such as schuh, New Era, Wrangler & Lee. In this role, you'll be leading the overarching digital strategy and direction for our key accounts, whilst also owning and evolving our internal Digital Growth training programme. Driving Strategy & Team Growth This is a role where you balance high-level strategic ownership with people development. To give you an idea of where you'll spend your time, the role is made up of four key pillars: Client Leadership & Strategy. Lead the end-to-end digital strategy for 4-5 key eCommerce brands. You take full responsibility for hitting performance targets and executing proactive, annual roadmaps with precision. Translate high-level business goals into "big bets" and tactical levers across Paid Search, Paid Social, SEO, and Creative. You are comfortable discussing macroeconomic factors affecting performance, share trends that are highly relevant to their specific vertical, and can make the big calls when a strategic pillar needs to pivot. Take full responsibility for building authentic, trust-based relationships with Senior Stakeholders and Leadership Teams. You lead the narrative in strategy meetings and upsell opportunities. Take ownership of client performance in line with their goals (CAC, ROAS, MER, revenue). You transform complex data from GA4, TripleWhale, and core platforms into clear, actionable reporting, always focusing on the "why" behind the numbers. Team Coaching & Development Partner with the Head of Digital Growth to build the next wave of Client Leads. You act as a hands on coach and mentor for Associates, Managers, and Senior Managers, providing 1-1 guidance to develop their commercial, strategic, and leadership skills. While you own the high level strategy, you actively involve Digital Growth Managers in day to day delivery. You shape and direct them in weekly trading, insights, and reporting, ensuring they are confident in taking full ownership of clients over time. Co design, host, and own our internal training sessions. You will refresh and create training resources, playbooks, and templates that standardise best practices and capture "how we do things" in a clear, reusable way. Internal Process & s360 Growth Contribute to the continuous improvement of our product, processes, and ways of working. You share learnings from your experience back into the wider business so they're embedded for the long term. You will act as a thought leader, sharing insights both internally to elevate the s360 team, and externally to keep our clients (and the wider industry) ahead of the curve. You actively use AI to work smarter, giving you more time for high level strategy. You encourage and mentor others to do the same. Shape a strong team identity rooted in transparency, accountability, and a "1% better" mindset. What you bring to the team We're looking for a highly organised, emotionally intelligent leader who thrives on building genuine relationships. You act as the gatekeeper for impactful strategy, intuitively sensing client needs while proactively driving a culture of trust and authenticity across the s360 team. While we do not believe in rigid checklists, we'd like you to bring the following to the team: 6-8 years of Account Management & Strategy experience from an agency or in house setting, with deep expertise in eCommerce/Retail. Experience leading, empowering, and coaching a team. You are comfortable setting high expectations and providing the mentorship needed to constantly develop talent. Proven ability to build integrated, full funnel media plans across Paid Search, Paid Social, SEO, and Creative that align with commercial business goals. Comfortable with performance forecasting, budget pacing, and delivering clear reporting that ladders up to core KPIs (CAC, ROAS, revenue). A commitment to building meaningful, authentic relationships with key decision makers. You are comfortable holding a room, leading strategy sessions, and pitching for growth. You are driven by performance, capable of identifying trends and risks early, and thrive in a fast paced environment. Join our team! At s360 UK, authenticity is at the heart of everything we do. We know that diverse and inclusive teams have a positive impact on our culture and our business. We celebrate multiple approaches, points of view and backgrounds. We work hard to build a culture that encourages and supports everyone to be their full authentic selves at work. You will work alongside a close knit team of 30+ s360ers, in an environment where people love where they work. Our culture is built on collaboration, high standards and shared ambition. This means you'll be joining a team of s360ers who are passionate about what they do, keen to collaborate, and will work hard to their best for their clients, but also have fun along the way. As part of s360, our London team is backed by the resources, technology & AI solutions of a " person" agency. You'll have the chance to work on global brands, and collaborate with our international teams. Why s360 UK? At s360, our purpose is to transform retailers into eCom leaders. We plug expertise gaps for our clients and give brands access to a leading technology stack, designed for retailers. We've built a culture where s360ers genuinely enjoy their work and are empowered to experience career firsts - from travel and exciting brands to ongoing learning and digital innovation. Our work environment is built around inclusivity, mutual respect, and the belief that "attitude creates ability", which means we value the way you approach work, not just the skills you have. We can offer market leading range of benefits & perks that include: Hybrid working with 40% of time in the office based on a schedule that suits you. Flexible working hours and ability to work remotely internationally. Between £250 £2,000 annual professional development budget based on your seniority. Plus 5 PD days to take time out of work for learning & development. 25 days annual leave + your birthday off + 2 MIND mental health days + 1 volunteering day + tenure based additional leave, scaling from year 3 onwards. Parental leave policy with up to 6 months at full pay as a primary carer. Access to free mental health support and counselling. Tech set up including new iPhone & contract and a "home working tech kit". Summer Fridays! Early finishes in June, July & August. 4% employer pension contribution and access to Penfold Pensions, the UK's leading private pension provider. We look forward to hearing from you! Does this sound like the right fit for you? Then don't hesitate to apply or reach out to Head of Digital Growth, Taylor at . To apply for a role here, please send your CV and make sure to include a cover letter (or similar!) in your application. A successful cover letter will tell us a bit about you, why you love Paid Search and what stands out about joining the team. NOTE: Due to the competitive nature of this field, applications without cover letters will not be considered. We celebrate multiple approaches, points of view and backgrounds. At any point in the application process, please feel safe to let us know of any accommodations that will make it more accessible for you. We encourage you to share your pronouns and anything else you would like us to know that will make this an enjoyable experience.
25/06/2026
Full time
Are you excited to combine mentoring a talented team with leading the Digital Strategy for some of our biggest Brands & Retailers? s360 UK is looking for a Digital Growth Director with 6-8 years of experience and a passion for eCommerce to join our growing team. Our London team of 30+ work closely together, acting as an extension of our clients' teams for leading retailers such as schuh, New Era, Wrangler & Lee. In this role, you'll be leading the overarching digital strategy and direction for our key accounts, whilst also owning and evolving our internal Digital Growth training programme. Driving Strategy & Team Growth This is a role where you balance high-level strategic ownership with people development. To give you an idea of where you'll spend your time, the role is made up of four key pillars: Client Leadership & Strategy. Lead the end-to-end digital strategy for 4-5 key eCommerce brands. You take full responsibility for hitting performance targets and executing proactive, annual roadmaps with precision. Translate high-level business goals into "big bets" and tactical levers across Paid Search, Paid Social, SEO, and Creative. You are comfortable discussing macroeconomic factors affecting performance, share trends that are highly relevant to their specific vertical, and can make the big calls when a strategic pillar needs to pivot. Take full responsibility for building authentic, trust-based relationships with Senior Stakeholders and Leadership Teams. You lead the narrative in strategy meetings and upsell opportunities. Take ownership of client performance in line with their goals (CAC, ROAS, MER, revenue). You transform complex data from GA4, TripleWhale, and core platforms into clear, actionable reporting, always focusing on the "why" behind the numbers. Team Coaching & Development Partner with the Head of Digital Growth to build the next wave of Client Leads. You act as a hands on coach and mentor for Associates, Managers, and Senior Managers, providing 1-1 guidance to develop their commercial, strategic, and leadership skills. While you own the high level strategy, you actively involve Digital Growth Managers in day to day delivery. You shape and direct them in weekly trading, insights, and reporting, ensuring they are confident in taking full ownership of clients over time. Co design, host, and own our internal training sessions. You will refresh and create training resources, playbooks, and templates that standardise best practices and capture "how we do things" in a clear, reusable way. Internal Process & s360 Growth Contribute to the continuous improvement of our product, processes, and ways of working. You share learnings from your experience back into the wider business so they're embedded for the long term. You will act as a thought leader, sharing insights both internally to elevate the s360 team, and externally to keep our clients (and the wider industry) ahead of the curve. You actively use AI to work smarter, giving you more time for high level strategy. You encourage and mentor others to do the same. Shape a strong team identity rooted in transparency, accountability, and a "1% better" mindset. What you bring to the team We're looking for a highly organised, emotionally intelligent leader who thrives on building genuine relationships. You act as the gatekeeper for impactful strategy, intuitively sensing client needs while proactively driving a culture of trust and authenticity across the s360 team. While we do not believe in rigid checklists, we'd like you to bring the following to the team: 6-8 years of Account Management & Strategy experience from an agency or in house setting, with deep expertise in eCommerce/Retail. Experience leading, empowering, and coaching a team. You are comfortable setting high expectations and providing the mentorship needed to constantly develop talent. Proven ability to build integrated, full funnel media plans across Paid Search, Paid Social, SEO, and Creative that align with commercial business goals. Comfortable with performance forecasting, budget pacing, and delivering clear reporting that ladders up to core KPIs (CAC, ROAS, revenue). A commitment to building meaningful, authentic relationships with key decision makers. You are comfortable holding a room, leading strategy sessions, and pitching for growth. You are driven by performance, capable of identifying trends and risks early, and thrive in a fast paced environment. Join our team! At s360 UK, authenticity is at the heart of everything we do. We know that diverse and inclusive teams have a positive impact on our culture and our business. We celebrate multiple approaches, points of view and backgrounds. We work hard to build a culture that encourages and supports everyone to be their full authentic selves at work. You will work alongside a close knit team of 30+ s360ers, in an environment where people love where they work. Our culture is built on collaboration, high standards and shared ambition. This means you'll be joining a team of s360ers who are passionate about what they do, keen to collaborate, and will work hard to their best for their clients, but also have fun along the way. As part of s360, our London team is backed by the resources, technology & AI solutions of a " person" agency. You'll have the chance to work on global brands, and collaborate with our international teams. Why s360 UK? At s360, our purpose is to transform retailers into eCom leaders. We plug expertise gaps for our clients and give brands access to a leading technology stack, designed for retailers. We've built a culture where s360ers genuinely enjoy their work and are empowered to experience career firsts - from travel and exciting brands to ongoing learning and digital innovation. Our work environment is built around inclusivity, mutual respect, and the belief that "attitude creates ability", which means we value the way you approach work, not just the skills you have. We can offer market leading range of benefits & perks that include: Hybrid working with 40% of time in the office based on a schedule that suits you. Flexible working hours and ability to work remotely internationally. Between £250 £2,000 annual professional development budget based on your seniority. Plus 5 PD days to take time out of work for learning & development. 25 days annual leave + your birthday off + 2 MIND mental health days + 1 volunteering day + tenure based additional leave, scaling from year 3 onwards. Parental leave policy with up to 6 months at full pay as a primary carer. Access to free mental health support and counselling. Tech set up including new iPhone & contract and a "home working tech kit". Summer Fridays! Early finishes in June, July & August. 4% employer pension contribution and access to Penfold Pensions, the UK's leading private pension provider. We look forward to hearing from you! Does this sound like the right fit for you? Then don't hesitate to apply or reach out to Head of Digital Growth, Taylor at . To apply for a role here, please send your CV and make sure to include a cover letter (or similar!) in your application. A successful cover letter will tell us a bit about you, why you love Paid Search and what stands out about joining the team. NOTE: Due to the competitive nature of this field, applications without cover letters will not be considered. We celebrate multiple approaches, points of view and backgrounds. At any point in the application process, please feel safe to let us know of any accommodations that will make it more accessible for you. We encourage you to share your pronouns and anything else you would like us to know that will make this an enjoyable experience.
E-Commerce ManagerApplylocations: United Kingdom - Londontime type: Full timeposted on: Posted 9 Days Agotime left to apply: End Date: June 30, 2026 (12 days left to apply)job requisition id: JR600Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander. MAIN PURPOSE AND SCOPE OF THE JOB Diptyque is a luxury fragrance house, a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. We are recruiting an experienced, commercially driven and highly organized Ecommerce Manager to lead the day-to-day trading and operations of our UK ecommerce business across both and channels.This role will be responsible for driving online performance, optimizing the customer journey, managing site and fulfilment operations, and delivering a seamless luxury customer experience across all digital touchpoints.The successful candidate will work cross-functionally with global and local teams across Ecommerce, CRM, Marketing, Retail, Customer Service, Logistics and Planning to support commercial growth, operational excellence and digital innovation. JOB TITLE: Ecommerce Manager, UK REPORTS TO: Head of Ecommerce and Digital UK , with 1 direct report. LOCATION: Central London Key Responsibilities Ecommerce Trading & Site Management Own the day-to-day management and trading of the UK website and key partners. Execute product launches, homepage updates, GWP activity and seasonal campaigns across all ecommerce channels. Manage onsite merchandising, search optimisation and customer journey enhancements to maximise conversion and engagement. Monitor site performance, functionality and user experience, proactively identifying opportunities for optimisation and improvement. Coordinate closely with HQ and global teams on platform management, site updates, CRO initiatives, A/B testing, product management, merchandising, content updates and digital marketing execution. Maintain strong awareness of media campaigns, CRM activity and broader marketing initiatives to ensure alignment across all ecommerce touchpoints and maximise customer engagement and conversion. Work closely with development teams on platform enhancements, testing, bug fixes and feature rollouts. Support platform management across Shopify and associated tech architecture. Partner with SEO/GEO and CRO teams to improve site visibility, organic performance and conversion rate. Manage, prioritise and review the workload and output of the Ecommerce & Digital Coordinator to ensure efficient execution of trading and operational activities. & Omnichannel Build strong partnerships with retailer digital teams to support sell-out performance and brand visibility online. Coordinate timely product launches, content updates and promotional execution across platforms ensuring close collaboration with the HQ E-Retail teams. Support omnichannel initiatives in collaboration with retail and wholesale partners. Ecommerce Operations & Planning Work closely with Planning, Logistics and Customer Service teams to ensure strong operational performance across fulfilment, stock availability and delivery experience. Support forecasting, stock management and launch planning across core and new product categories. Monitor returns, delivery accuracy, gifting, engraving and customer fulfilment services to ensure a premium customer experience. Partner with warehouse and supply chain teams to resolve day-to-day operational issues and improve processes. Analytics & Performance Monitor and report on daily, weekly and monthly ecommerce performance across key KPIs including sales, conversion, AOV, UPT, LTV, retention, reviews and site speed. Analyse customer behaviour using Google Analytics, SmartCopilot, Shopify analytics, ContentSquare, Narvar and A/B testing platforms. Identify commercial opportunities and deliver actionable insights to improve trading performance and customer experience. Produce regular reporting and quarterly performance reviews across DTC, omnichannel and operations. Oversee the Coordinator's contribution to reporting and ensure accuracy and consistency of performance data and insights. CRM, Sampling & Customer Experience Partner closely with the CRM Manager on customer acquisition, retention and loyalty initiatives. Support sampling, gifting and GWP strategies across ecommerce and retail channels. Manage associated budgets and forecasting for sampling and promotional activity. Ensure all customer-facing experiences reflect the brand's luxury positioning and attention to detail. Competitive & Market Insights Partner closely with the CRM Manager on customer acquisition, retention and loyalty initiatives. Support sampling, gifting and GWP strategies across ecommerce and retail channels. Manage associated budgets and forecasting for sampling and promotional activity. Ensure all customer-facing experiences reflect the brand's luxury positioning and attention to detail. Skills & Experience Minimum 5 years' experience in an Ecommerce Manager or similar digital trading role. Strong experience managing DTC ecommerce websites within luxury, beauty, fragrance or premium retail. Hands-on experience with Shopify is essential. Strong analytical skills with experience using Google Analytics, SmartCopilot, Narvar, ContentSquare and reporting platforms. Experience managing ecommerce operations, merchandising and digital trading calendars. Commercially minded with a strong understanding of ecommerce KPIs and customer behaviour. Good understanding of digital media campaigns, CRM and marketing activity and how they influence ecommerce performance and customer engagement. Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment. Strong stakeholder management and communication skills. Experience working with partners and marketplaces. Previous experience managing or mentoring a junior team member. Proven experience managing SEO strategies and initiatives is required. Personal Attributes Commercially driven with strong business acumen. Highly detail-oriented and proactive. Strong problem solver with a collaborative mindset. Excellent communicator with strong stakeholder management and interpersonal skills. Passionate about ecommerce, digital innovation and luxury customer experience. Comfortable operating in a fast-paced and evolving environment.Diptyque is committed to diversity in all its forms and considers each application carefully.
25/06/2026
Full time
E-Commerce ManagerApplylocations: United Kingdom - Londontime type: Full timeposted on: Posted 9 Days Agotime left to apply: End Date: June 30, 2026 (12 days left to apply)job requisition id: JR600Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander. MAIN PURPOSE AND SCOPE OF THE JOB Diptyque is a luxury fragrance house, a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. We are recruiting an experienced, commercially driven and highly organized Ecommerce Manager to lead the day-to-day trading and operations of our UK ecommerce business across both and channels.This role will be responsible for driving online performance, optimizing the customer journey, managing site and fulfilment operations, and delivering a seamless luxury customer experience across all digital touchpoints.The successful candidate will work cross-functionally with global and local teams across Ecommerce, CRM, Marketing, Retail, Customer Service, Logistics and Planning to support commercial growth, operational excellence and digital innovation. JOB TITLE: Ecommerce Manager, UK REPORTS TO: Head of Ecommerce and Digital UK , with 1 direct report. LOCATION: Central London Key Responsibilities Ecommerce Trading & Site Management Own the day-to-day management and trading of the UK website and key partners. Execute product launches, homepage updates, GWP activity and seasonal campaigns across all ecommerce channels. Manage onsite merchandising, search optimisation and customer journey enhancements to maximise conversion and engagement. Monitor site performance, functionality and user experience, proactively identifying opportunities for optimisation and improvement. Coordinate closely with HQ and global teams on platform management, site updates, CRO initiatives, A/B testing, product management, merchandising, content updates and digital marketing execution. Maintain strong awareness of media campaigns, CRM activity and broader marketing initiatives to ensure alignment across all ecommerce touchpoints and maximise customer engagement and conversion. Work closely with development teams on platform enhancements, testing, bug fixes and feature rollouts. Support platform management across Shopify and associated tech architecture. Partner with SEO/GEO and CRO teams to improve site visibility, organic performance and conversion rate. Manage, prioritise and review the workload and output of the Ecommerce & Digital Coordinator to ensure efficient execution of trading and operational activities. & Omnichannel Build strong partnerships with retailer digital teams to support sell-out performance and brand visibility online. Coordinate timely product launches, content updates and promotional execution across platforms ensuring close collaboration with the HQ E-Retail teams. Support omnichannel initiatives in collaboration with retail and wholesale partners. Ecommerce Operations & Planning Work closely with Planning, Logistics and Customer Service teams to ensure strong operational performance across fulfilment, stock availability and delivery experience. Support forecasting, stock management and launch planning across core and new product categories. Monitor returns, delivery accuracy, gifting, engraving and customer fulfilment services to ensure a premium customer experience. Partner with warehouse and supply chain teams to resolve day-to-day operational issues and improve processes. Analytics & Performance Monitor and report on daily, weekly and monthly ecommerce performance across key KPIs including sales, conversion, AOV, UPT, LTV, retention, reviews and site speed. Analyse customer behaviour using Google Analytics, SmartCopilot, Shopify analytics, ContentSquare, Narvar and A/B testing platforms. Identify commercial opportunities and deliver actionable insights to improve trading performance and customer experience. Produce regular reporting and quarterly performance reviews across DTC, omnichannel and operations. Oversee the Coordinator's contribution to reporting and ensure accuracy and consistency of performance data and insights. CRM, Sampling & Customer Experience Partner closely with the CRM Manager on customer acquisition, retention and loyalty initiatives. Support sampling, gifting and GWP strategies across ecommerce and retail channels. Manage associated budgets and forecasting for sampling and promotional activity. Ensure all customer-facing experiences reflect the brand's luxury positioning and attention to detail. Competitive & Market Insights Partner closely with the CRM Manager on customer acquisition, retention and loyalty initiatives. Support sampling, gifting and GWP strategies across ecommerce and retail channels. Manage associated budgets and forecasting for sampling and promotional activity. Ensure all customer-facing experiences reflect the brand's luxury positioning and attention to detail. Skills & Experience Minimum 5 years' experience in an Ecommerce Manager or similar digital trading role. Strong experience managing DTC ecommerce websites within luxury, beauty, fragrance or premium retail. Hands-on experience with Shopify is essential. Strong analytical skills with experience using Google Analytics, SmartCopilot, Narvar, ContentSquare and reporting platforms. Experience managing ecommerce operations, merchandising and digital trading calendars. Commercially minded with a strong understanding of ecommerce KPIs and customer behaviour. Good understanding of digital media campaigns, CRM and marketing activity and how they influence ecommerce performance and customer engagement. Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment. Strong stakeholder management and communication skills. Experience working with partners and marketplaces. Previous experience managing or mentoring a junior team member. Proven experience managing SEO strategies and initiatives is required. Personal Attributes Commercially driven with strong business acumen. Highly detail-oriented and proactive. Strong problem solver with a collaborative mindset. Excellent communicator with strong stakeholder management and interpersonal skills. Passionate about ecommerce, digital innovation and luxury customer experience. Comfortable operating in a fast-paced and evolving environment.Diptyque is committed to diversity in all its forms and considers each application carefully.
Senior CRO Manager Brand / Business Unit: THG Nutrition Myprotein Reporting to: Managing Director - Ecommerce The Role We're looking for a Senior CRO Manager to lead conversion rate optimisation (CRO) across Myprotein and Myvitamins globally. You'll own the testing program across all digital channels and markets, helping improve customer experience and drive more revenue through data led experimentation. This role works closely with marketing, UX, tech and trading teams to identify opportunities, run tests, analyse results and improve conversion performance across the customer journey. You'll also play a key role in shaping the company's CRO strategy, reporting results to senior leadership, and helping the business make smarter decisions around optimisation and personalisation. Key Responsibilities Own and manage the global CRO testing roadmap Plan and run A/B and multivariate tests across websites and landing pages Prioritise tests based on business impact and opportunity Track results, share learnings and implement successful changes Balance quick improvements with longer term optimisation projects Data & Insight Identify conversion issues and opportunities across the customer journey Analyse funnels, customer behaviour and performance data Use tools like heatmaps, session recordings and analytics to generate insights Turn findings into clear test hypotheses and action plans Benchmark against competitors and industry best practice Cross Functional Collaboration Work closely with marketing, UX, development and trading teams Ensure tests are commercially valuable and technically achievable Support optimisation of landing pages, checkout flows and promotional campaigns Help improve customer experience, not just conversion metrics Manage CRO and personalisation tools and external vendors Support onboarding and implementation of new technology partners Ensure tools are working effectively and compliant with data privacy standards Stay informed on new CRO and experimentation technologies Reporting & Stakeholder Management Measure and report the commercial impact of CRO activity Present test results and recommendations to senior leadership Build business cases for future CRO investment and resources Work with finance and analytics teams on revenue attribution and reporting Develop personalisation strategies using customer and behavioural data Identify opportunities to scale successful tests through automation Explore AI and new optimisation technologies to improve performance Leadership Promote a strong testing and data driven culture Encourage best practice across e commerce and digital teams Manage priorities across multiple markets and projects Experience & Skills Strong experience in CRO, experimentation or e commerce optimisation Proven success running A/B testing programmes at scale Experience with tools such as Optimizely, VWO, AB Tasty or Dynamic Yield Strong knowledge of analytics platforms like GA4 or Adobe Analytics Experience working with UX, development and marketing teams Comfortable managing vendors and third party tools Experience with personalisation and audience segmentation is a plus Global or multi market e commerce experience preferred What's in it for me? Access bespoke development programmes designed and developed by our in house L&D team. Develop your expertise through our upskilling programme delivered in partnership with an industry leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face to face and virtual appointments with our in house GP. Access our 24/7 Employee Assistance Programme (EAP), provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Refer a suitable candidate and get up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. We are an equal opportunities employer. THG is proud to be a Disability Confident & Committed employer. THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
24/06/2026
Full time
Senior CRO Manager Brand / Business Unit: THG Nutrition Myprotein Reporting to: Managing Director - Ecommerce The Role We're looking for a Senior CRO Manager to lead conversion rate optimisation (CRO) across Myprotein and Myvitamins globally. You'll own the testing program across all digital channels and markets, helping improve customer experience and drive more revenue through data led experimentation. This role works closely with marketing, UX, tech and trading teams to identify opportunities, run tests, analyse results and improve conversion performance across the customer journey. You'll also play a key role in shaping the company's CRO strategy, reporting results to senior leadership, and helping the business make smarter decisions around optimisation and personalisation. Key Responsibilities Own and manage the global CRO testing roadmap Plan and run A/B and multivariate tests across websites and landing pages Prioritise tests based on business impact and opportunity Track results, share learnings and implement successful changes Balance quick improvements with longer term optimisation projects Data & Insight Identify conversion issues and opportunities across the customer journey Analyse funnels, customer behaviour and performance data Use tools like heatmaps, session recordings and analytics to generate insights Turn findings into clear test hypotheses and action plans Benchmark against competitors and industry best practice Cross Functional Collaboration Work closely with marketing, UX, development and trading teams Ensure tests are commercially valuable and technically achievable Support optimisation of landing pages, checkout flows and promotional campaigns Help improve customer experience, not just conversion metrics Manage CRO and personalisation tools and external vendors Support onboarding and implementation of new technology partners Ensure tools are working effectively and compliant with data privacy standards Stay informed on new CRO and experimentation technologies Reporting & Stakeholder Management Measure and report the commercial impact of CRO activity Present test results and recommendations to senior leadership Build business cases for future CRO investment and resources Work with finance and analytics teams on revenue attribution and reporting Develop personalisation strategies using customer and behavioural data Identify opportunities to scale successful tests through automation Explore AI and new optimisation technologies to improve performance Leadership Promote a strong testing and data driven culture Encourage best practice across e commerce and digital teams Manage priorities across multiple markets and projects Experience & Skills Strong experience in CRO, experimentation or e commerce optimisation Proven success running A/B testing programmes at scale Experience with tools such as Optimizely, VWO, AB Tasty or Dynamic Yield Strong knowledge of analytics platforms like GA4 or Adobe Analytics Experience working with UX, development and marketing teams Comfortable managing vendors and third party tools Experience with personalisation and audience segmentation is a plus Global or multi market e commerce experience preferred What's in it for me? Access bespoke development programmes designed and developed by our in house L&D team. Develop your expertise through our upskilling programme delivered in partnership with an industry leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face to face and virtual appointments with our in house GP. Access our 24/7 Employee Assistance Programme (EAP), provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Refer a suitable candidate and get up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. We are an equal opportunities employer. THG is proud to be a Disability Confident & Committed employer. THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
The Hut Group is seeking an Ecommerce Manager for Japan to oversee digital trading performance and customer journey. This role demands 4+ years of ecommerce experience, proficiency in Japanese, and a strong capability to drive revenue growth. You will collaborate with cross-functional teams to optimize website performance and ensure impactful local advertising strategies. The role offers several benefits, including enhanced leave, gym access, and a commitment to diversity.
24/06/2026
Full time
The Hut Group is seeking an Ecommerce Manager for Japan to oversee digital trading performance and customer journey. This role demands 4+ years of ecommerce experience, proficiency in Japanese, and a strong capability to drive revenue growth. You will collaborate with cross-functional teams to optimize website performance and ensure impactful local advertising strategies. The role offers several benefits, including enhanced leave, gym access, and a commitment to diversity.
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de coding makeup applications for everyone, everywhere, with an easy to use, easy to choose, easy to gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market leading growth, innovative retail and product launches fuelled by industry leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role The eCommerce Merchandise Manager is responsible for ensuring optimal stock availability, forecast accuracy, and operational readiness to enable trading performance across eCommerce. Working closely with the Head of eCommerce and wider commercial teams, this role provides the stock, forecasting, and supply chain oversight required to support execution of the trading strategy. Acting as the key operational and merchandising lead for eCommerce, the role owns visibility of stock risk and opportunity, proactively identifying actions to protect sales, improve availability, and drive operational efficiency. This role combines strong commercial awareness with operational excellence, ensuring processes, systems, and supply chain coordination effectively support business growth and customer experience. Trading & Commercial Performance Produce and maintain daily, weekly, and monthly trading reports, analysing sales, stock, and operational performance to identify risks and opportunities Own visibility and reporting of stock risks, including OOS performance, sizing impacts, back in stock opportunities, and ageing inventory, proactively recommending actions to protect trade performance Translate customer feedback, returns insights, and operational trends into actionable recommendations to improve performance and customer experience Stock Management & Supply Chain Coordination Own inventory visibility across eCommerce, ensuring optimal stock availability and operational readiness Partner closely with global Supply Chain teams to align on forecasts, intake, fulfilment priorities, SLAs, and operational constraints Proactively identify and mitigate stock risks including OOS, overstock, and ageing SKUs, providing clear recommendations and escalation where required Oversee stock planning for peak trading periods, launches, loyalty activity, and key commercial events Ensure operational readiness for product launches, seasonal campaigns, and ancillary product requirements (e.g. samples, gift wrap, NPD) Forecasting & Financial Planning Own stock and sales forecast accuracy across product categories, supporting effective stock risk mitigation and availability planning Contribute to seasonal planning, budgeting, and reforecasting processes through data analysis and commercial insight Align forecasts with the trading calendar, operational capacity, and supply chain changes to support effective execution Use historical performance, trading trends, and operational data to continuously improve forecast accuracy and stock efficiency eCommerce Operations & Process Optimisation Drive operational excellence across eCommerce merchandising and supply chain processes Identify and implement process improvements that enhance efficiency, accuracy, scalability, and cross functional ways of working Act as a key operational representative within supply chain and business forums, ensuring critical updates and risks are communicated clearly Partner with stakeholders to improve systems, reporting capabilities, stock visibility, and operational workflows Support operational readiness planning for peak periods, fulfilment changes, and major trading events Who you will work with The Ecom & Digital team About you Strong commercial and analytical mindset, using data to identify risks, opportunities, and actionable recommendations Proven expertise in stock management, forecasting, and inventory risk mitigation Strong operational understanding across supply chain, fulfilment, and eCommerce processes Experience improving processes, systems, and operational efficiencies within a fast paced environment Effective stakeholder management and cross functional collaboration skills High attention to detail with the ability to manage multiple priorities simultaneously Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We're a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and planning with our pension and life assurance for all. Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues. Bring your fury friend to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
24/06/2026
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de coding makeup applications for everyone, everywhere, with an easy to use, easy to choose, easy to gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market leading growth, innovative retail and product launches fuelled by industry leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role The eCommerce Merchandise Manager is responsible for ensuring optimal stock availability, forecast accuracy, and operational readiness to enable trading performance across eCommerce. Working closely with the Head of eCommerce and wider commercial teams, this role provides the stock, forecasting, and supply chain oversight required to support execution of the trading strategy. Acting as the key operational and merchandising lead for eCommerce, the role owns visibility of stock risk and opportunity, proactively identifying actions to protect sales, improve availability, and drive operational efficiency. This role combines strong commercial awareness with operational excellence, ensuring processes, systems, and supply chain coordination effectively support business growth and customer experience. Trading & Commercial Performance Produce and maintain daily, weekly, and monthly trading reports, analysing sales, stock, and operational performance to identify risks and opportunities Own visibility and reporting of stock risks, including OOS performance, sizing impacts, back in stock opportunities, and ageing inventory, proactively recommending actions to protect trade performance Translate customer feedback, returns insights, and operational trends into actionable recommendations to improve performance and customer experience Stock Management & Supply Chain Coordination Own inventory visibility across eCommerce, ensuring optimal stock availability and operational readiness Partner closely with global Supply Chain teams to align on forecasts, intake, fulfilment priorities, SLAs, and operational constraints Proactively identify and mitigate stock risks including OOS, overstock, and ageing SKUs, providing clear recommendations and escalation where required Oversee stock planning for peak trading periods, launches, loyalty activity, and key commercial events Ensure operational readiness for product launches, seasonal campaigns, and ancillary product requirements (e.g. samples, gift wrap, NPD) Forecasting & Financial Planning Own stock and sales forecast accuracy across product categories, supporting effective stock risk mitigation and availability planning Contribute to seasonal planning, budgeting, and reforecasting processes through data analysis and commercial insight Align forecasts with the trading calendar, operational capacity, and supply chain changes to support effective execution Use historical performance, trading trends, and operational data to continuously improve forecast accuracy and stock efficiency eCommerce Operations & Process Optimisation Drive operational excellence across eCommerce merchandising and supply chain processes Identify and implement process improvements that enhance efficiency, accuracy, scalability, and cross functional ways of working Act as a key operational representative within supply chain and business forums, ensuring critical updates and risks are communicated clearly Partner with stakeholders to improve systems, reporting capabilities, stock visibility, and operational workflows Support operational readiness planning for peak periods, fulfilment changes, and major trading events Who you will work with The Ecom & Digital team About you Strong commercial and analytical mindset, using data to identify risks, opportunities, and actionable recommendations Proven expertise in stock management, forecasting, and inventory risk mitigation Strong operational understanding across supply chain, fulfilment, and eCommerce processes Experience improving processes, systems, and operational efficiencies within a fast paced environment Effective stakeholder management and cross functional collaboration skills High attention to detail with the ability to manage multiple priorities simultaneously Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. We're a hybrid model with flexibility, allowing you to work how best suits you. 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and planning with our pension and life assurance for all. Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues. Bring your fury friend to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures. From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly. The Role We are looking for a US General Manager - E-Commerce who will be responsible for leading and growing the US ecommerce business, owning full P&L performance and driving revenue, profitability, and customer experience. This role focuses on trading performance, site optimisation, and conversion improvement, using data and insights to inform decisions. You'll oversee the end-to-end digital journey, ensuring a seamless customer experience across site, content, pricing, and fulfilment. Working cross-functionally with brand, marketing, merchandising, creative, and tech teams, you'll deliver commercial trading plans, campaigns, and site improvements while ensuring operational efficiency and compliance. You'll also identify new growth opportunities in the US market and use competitor insights to drive strategy and expansion. Key Responsibilities Have a strong understanding of trading performance such as traffic behaviour and conversion triggers and feed this into the key directional and trade meetings. Take full ownership of every line in the P&L and monitor and manage the budget, track, (KPIs), and ensure profitability. Identify new business opportunities within the US region, including potential partnerships and expansion strategies Analyse website performance through web analytical tools, communicating and using these for decision making and planning Work closely with the brand team to ensure campaigns are appropriate, on brand for each state, enhancing the overall position of the brand Work with the marketing team to develop the trading and content calendar, ensuring all promotional activities and launches are strategically planned and accounted for Work closely with creative director & graphics on a weekly basis to manage all homepage banners, content, ecommerce and campaign assets Oversee all product descriptions ensuring descriptions are optimised for SEO and in the brands tone of voice and images are accurately uploaded and published online in a timely manner Optimising bottom line by working with Ops around couriers, warehouse and building efficiencies. Ensure all ops comply with relevant laws and regulations, including data protection and consumer rights. Making recommendations for change and feeding this back to other managers, Head of Department and Directors as appropriate. Work with the Merch team to ensure pricing is accurate and competitive, including stock file in the region Ensure a seamless and user-friendly shopping experience, optimising the site's layout, navigation, and checkout process, identifying and resolving any pain points or friction points in the user journey Work closely with tech teams to identify opportunities to optimise the full customer journey and (PLP) and (PDP) whilst trying to streamline processes through new systems Collaborate with web development teams and agencies to optimise the site experience for both customers and the growth of the business Carrying out full site audits, ensuring all current stock is displayed online correctly. Build and maintain strong relationships with internal teams and external partners (e.g., payment gateways, logistics providers). Produce regular competitor analysis reports across retail stores and online to understand the market thoroughly. What's on offer? Bi-Annual Dress Allowance 25 days of annual leave (plus bank holidays) Extra day off for your birthday Flexible working hours around core hours of 10-4 Early Finish Fridays Cycle to work scheme 40% staff discount across Club L and Lavish Alice products England, United Kingdom of Great Britain and Northern Ireland
24/06/2026
Full time
Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures. From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly. The Role We are looking for a US General Manager - E-Commerce who will be responsible for leading and growing the US ecommerce business, owning full P&L performance and driving revenue, profitability, and customer experience. This role focuses on trading performance, site optimisation, and conversion improvement, using data and insights to inform decisions. You'll oversee the end-to-end digital journey, ensuring a seamless customer experience across site, content, pricing, and fulfilment. Working cross-functionally with brand, marketing, merchandising, creative, and tech teams, you'll deliver commercial trading plans, campaigns, and site improvements while ensuring operational efficiency and compliance. You'll also identify new growth opportunities in the US market and use competitor insights to drive strategy and expansion. Key Responsibilities Have a strong understanding of trading performance such as traffic behaviour and conversion triggers and feed this into the key directional and trade meetings. Take full ownership of every line in the P&L and monitor and manage the budget, track, (KPIs), and ensure profitability. Identify new business opportunities within the US region, including potential partnerships and expansion strategies Analyse website performance through web analytical tools, communicating and using these for decision making and planning Work closely with the brand team to ensure campaigns are appropriate, on brand for each state, enhancing the overall position of the brand Work with the marketing team to develop the trading and content calendar, ensuring all promotional activities and launches are strategically planned and accounted for Work closely with creative director & graphics on a weekly basis to manage all homepage banners, content, ecommerce and campaign assets Oversee all product descriptions ensuring descriptions are optimised for SEO and in the brands tone of voice and images are accurately uploaded and published online in a timely manner Optimising bottom line by working with Ops around couriers, warehouse and building efficiencies. Ensure all ops comply with relevant laws and regulations, including data protection and consumer rights. Making recommendations for change and feeding this back to other managers, Head of Department and Directors as appropriate. Work with the Merch team to ensure pricing is accurate and competitive, including stock file in the region Ensure a seamless and user-friendly shopping experience, optimising the site's layout, navigation, and checkout process, identifying and resolving any pain points or friction points in the user journey Work closely with tech teams to identify opportunities to optimise the full customer journey and (PLP) and (PDP) whilst trying to streamline processes through new systems Collaborate with web development teams and agencies to optimise the site experience for both customers and the growth of the business Carrying out full site audits, ensuring all current stock is displayed online correctly. Build and maintain strong relationships with internal teams and external partners (e.g., payment gateways, logistics providers). Produce regular competitor analysis reports across retail stores and online to understand the market thoroughly. What's on offer? Bi-Annual Dress Allowance 25 days of annual leave (plus bank holidays) Extra day off for your birthday Flexible working hours around core hours of 10-4 Early Finish Fridays Cycle to work scheme 40% staff discount across Club L and Lavish Alice products England, United Kingdom of Great Britain and Northern Ireland
Senior CRO Manager Brand / Business Unit: THG Nutrition Myprotein Reporting to: Managing Director - Ecommerce The Role We're looking for a Senior CRO Manager to lead conversion rate optimisation (CRO) across Myprotein and Myvitamins globally. You'll own the testing program across all digital channels and markets, helping improve customer experience and drive more revenue through data led experimentation. This role works closely with marketing, UX, tech and trading teams to identify opportunities, run tests, analyse results and improve conversion performance across the customer journey. You'll also play a key role in shaping the company's CRO strategy, reporting results to senior leadership, and helping the business make smarter decisions around optimisation and personalisation. Key Responsibilities Own and manage the global CRO testing roadmap Plan and run A/B and multivariate tests across websites and landing pages Prioritise tests based on business impact and opportunity Track results, share learnings and implement successful changes Balance quick improvements with longer term optimisation projects Data & Insight Identify conversion issues and opportunities across the customer journey Analyse funnels, customer behaviour and performance data Use tools like heatmaps, session recordings and analytics to generate insights Turn findings into clear test hypotheses and action plans Benchmark against competitors and industry best practice Cross Functional Collaboration Work closely with marketing, UX, development and trading teams Ensure tests are commercially valuable and technically achievable Support optimisation of landing pages, checkout flows and promotional campaigns Help improve customer experience, not just conversion metrics Manage CRO and personalisation tools and external vendors Support onboarding and implementation of new technology partners Ensure tools are working effectively and compliant with data privacy standards Stay informed on new CRO and experimentation technologies Reporting & Stakeholder Management Measure and report the commercial impact of CRO activity Present test results and recommendations to senior leadership Build business cases for future CRO investment and resources Work with finance and analytics teams on revenue attribution and reporting Develop personalisation strategies using customer and behavioural data Identify opportunities to scale successful tests through automation Explore AI and new optimisation technologies to improve performance Leadership Promote a strong testing and data driven culture Encourage best practice across e commerce and digital teams Manage priorities across multiple markets and projects Experience & Skills Strong experience in CRO, experimentation or e commerce optimisation Proven success running A/B testing programmes at scale Experience with tools such as Optimizely, VWO, AB Tasty or Dynamic Yield Strong knowledge of analytics platforms like GA4 or Adobe Analytics Experience working with UX, development and marketing teams Comfortable managing vendors and third party tools Experience with personalisation and audience segmentation is a plus Global or multi market e commerce experience preferred What's in it for me? Access bespoke development programmes designed and developed by our in house L&D team. Develop your expertise through our upskilling programme delivered in partnership with an industry leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face to face and virtual appointments with our in house GP. Access our 24/7 Employee Assistance Programme (EAP), provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Refer a suitable candidate and get up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. We are an equal opportunities employer. THG is proud to be a Disability Confident & Committed employer. THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
24/06/2026
Full time
Senior CRO Manager Brand / Business Unit: THG Nutrition Myprotein Reporting to: Managing Director - Ecommerce The Role We're looking for a Senior CRO Manager to lead conversion rate optimisation (CRO) across Myprotein and Myvitamins globally. You'll own the testing program across all digital channels and markets, helping improve customer experience and drive more revenue through data led experimentation. This role works closely with marketing, UX, tech and trading teams to identify opportunities, run tests, analyse results and improve conversion performance across the customer journey. You'll also play a key role in shaping the company's CRO strategy, reporting results to senior leadership, and helping the business make smarter decisions around optimisation and personalisation. Key Responsibilities Own and manage the global CRO testing roadmap Plan and run A/B and multivariate tests across websites and landing pages Prioritise tests based on business impact and opportunity Track results, share learnings and implement successful changes Balance quick improvements with longer term optimisation projects Data & Insight Identify conversion issues and opportunities across the customer journey Analyse funnels, customer behaviour and performance data Use tools like heatmaps, session recordings and analytics to generate insights Turn findings into clear test hypotheses and action plans Benchmark against competitors and industry best practice Cross Functional Collaboration Work closely with marketing, UX, development and trading teams Ensure tests are commercially valuable and technically achievable Support optimisation of landing pages, checkout flows and promotional campaigns Help improve customer experience, not just conversion metrics Manage CRO and personalisation tools and external vendors Support onboarding and implementation of new technology partners Ensure tools are working effectively and compliant with data privacy standards Stay informed on new CRO and experimentation technologies Reporting & Stakeholder Management Measure and report the commercial impact of CRO activity Present test results and recommendations to senior leadership Build business cases for future CRO investment and resources Work with finance and analytics teams on revenue attribution and reporting Develop personalisation strategies using customer and behavioural data Identify opportunities to scale successful tests through automation Explore AI and new optimisation technologies to improve performance Leadership Promote a strong testing and data driven culture Encourage best practice across e commerce and digital teams Manage priorities across multiple markets and projects Experience & Skills Strong experience in CRO, experimentation or e commerce optimisation Proven success running A/B testing programmes at scale Experience with tools such as Optimizely, VWO, AB Tasty or Dynamic Yield Strong knowledge of analytics platforms like GA4 or Adobe Analytics Experience working with UX, development and marketing teams Comfortable managing vendors and third party tools Experience with personalisation and audience segmentation is a plus Global or multi market e commerce experience preferred What's in it for me? Access bespoke development programmes designed and developed by our in house L&D team. Develop your expertise through our upskilling programme delivered in partnership with an industry leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face to face and virtual appointments with our in house GP. Access our 24/7 Employee Assistance Programme (EAP), provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Refer a suitable candidate and get up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. We are an equal opportunities employer. THG is proud to be a Disability Confident & Committed employer. THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
eCommerce Channels Assistant Application Deadline: 28 July 2026 Department: Ecommerce Employment Type: Permanent - Full Time Location: London Description Mountain Warehouse's Channels business is a high growth, international eCommerce operation, contributing significantly to total online revenue. The Channels team focuses on growing the business across third party marketplaces (Amazon, eBay etc) in the UK, EU, AU & Canada plus alternative models, such as concessions, where there is untapped potential. Reporting into our Digital Concessions Manager and working closely with our Senior Concessions Executive, this role will play an important part in supporting the growth of our digital concessions business, with a particular focus on Next and other key partners. This is an excellent opportunity for someone looking to build a career in eCommerce trading, marketplaces and digital partnerships. You'll gain hands on experience working across trading, stock management, product launches and performance analysis, while learning from an experienced and successful ecommerce team. Your role will focus on reporting and analysis, supporting product launches, monitoring performance and helping to ensure our concession channels operate efficiently and continue to grow. Key Responsibilities Refresh weekly trade reporting and support on data analysis to help identify areas of under and over performance Support teams in monitoring & improving performance KPIs - Traffic, Conversion, AOV, Return Rates, option counts, in stock Share & sku availability Contribute to managing of 3rd party stock pots by refreshing tooling, monitoring stock levels & organising replenishments or RTWs Provide insights and recommendations through reporting to help support commercial decision making Help to monitor SLAs, flagging issues to the relevant teams Support in execution of new season tasks to help ensure launches are done within expected timeframe Work with team to help maximise live assortment on Channels Help to execute content strategies for channels to ensure we are fully optimised Assist in managing & uploading imagery Build strong working relationships across the team & x-functionally where required We would like to meet someone who is Has at least 1 year of experience working within concessions, marketplaces or a related eCommerce environment Strong analytical skills with intermediate Excel knowledge, including VLOOKUPs, IF functions and Pivot Tables Enjoys working with data and using insights to support business performance Proactive, self motivated and eager to learn Organised, with excellent attention to detail A fast learner who enjoys developing new skills and taking on new challenges Able to thrive in a fast paced environment and adapt to changing priorities Passionate about eCommerce and interested in developing a career within digital trading and marketplaces Why Join The Channels Team? Be part of one of Mountain Warehouse's key ecommerce areas Gain exposure to major retail partners including Next Develop commercial, analytical and trading skills Work alongside experienced ecommerce professionals Build a career in marketplaces, concessions and digital trading Benefits Competitive salary and benefits package Hybrid working, 3 days in London based office & 2 working from home Holiday allowance 50% staff discount & 25% for family and friends Pension scheme
23/06/2026
Full time
eCommerce Channels Assistant Application Deadline: 28 July 2026 Department: Ecommerce Employment Type: Permanent - Full Time Location: London Description Mountain Warehouse's Channels business is a high growth, international eCommerce operation, contributing significantly to total online revenue. The Channels team focuses on growing the business across third party marketplaces (Amazon, eBay etc) in the UK, EU, AU & Canada plus alternative models, such as concessions, where there is untapped potential. Reporting into our Digital Concessions Manager and working closely with our Senior Concessions Executive, this role will play an important part in supporting the growth of our digital concessions business, with a particular focus on Next and other key partners. This is an excellent opportunity for someone looking to build a career in eCommerce trading, marketplaces and digital partnerships. You'll gain hands on experience working across trading, stock management, product launches and performance analysis, while learning from an experienced and successful ecommerce team. Your role will focus on reporting and analysis, supporting product launches, monitoring performance and helping to ensure our concession channels operate efficiently and continue to grow. Key Responsibilities Refresh weekly trade reporting and support on data analysis to help identify areas of under and over performance Support teams in monitoring & improving performance KPIs - Traffic, Conversion, AOV, Return Rates, option counts, in stock Share & sku availability Contribute to managing of 3rd party stock pots by refreshing tooling, monitoring stock levels & organising replenishments or RTWs Provide insights and recommendations through reporting to help support commercial decision making Help to monitor SLAs, flagging issues to the relevant teams Support in execution of new season tasks to help ensure launches are done within expected timeframe Work with team to help maximise live assortment on Channels Help to execute content strategies for channels to ensure we are fully optimised Assist in managing & uploading imagery Build strong working relationships across the team & x-functionally where required We would like to meet someone who is Has at least 1 year of experience working within concessions, marketplaces or a related eCommerce environment Strong analytical skills with intermediate Excel knowledge, including VLOOKUPs, IF functions and Pivot Tables Enjoys working with data and using insights to support business performance Proactive, self motivated and eager to learn Organised, with excellent attention to detail A fast learner who enjoys developing new skills and taking on new challenges Able to thrive in a fast paced environment and adapt to changing priorities Passionate about eCommerce and interested in developing a career within digital trading and marketplaces Why Join The Channels Team? Be part of one of Mountain Warehouse's key ecommerce areas Gain exposure to major retail partners including Next Develop commercial, analytical and trading skills Work alongside experienced ecommerce professionals Build a career in marketplaces, concessions and digital trading Benefits Competitive salary and benefits package Hybrid working, 3 days in London based office & 2 working from home Holiday allowance 50% staff discount & 25% for family and friends Pension scheme
Dr. Martens is more than a brand - it's a global icon with over 60 years of attitude, heritage, and cultural impact. We're a thriving, values driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you're ready to make your mark, you're in the right place. At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They're not just words - they're how we turn passion into progress. WHERE YOU SIT As our E-commerce Production Manager, you'll be part of the Creative Production team working closely with brilliant people across the business and reporting into Head of Creative Production. You'll be right at the heart of fast moving projects that shape how we show up for our consumers - today and tomorrow. WHERE YOU CONTRIBUTE This role ensures that ecommerce assets are accurate, premium, on brand and delivered on time to support global DTC performance. Acting as the operational lead for ecommerce production, the role owns workflow management, shoot scheduling, team coordination, resource planning, budget management, asset readiness and adherence to global standards. The E-Com Production Manager partners closely with Digital Trading, Product, Merchandising, Creative, Copywriting and regional teams to ensure ecommerce content aligns to launch calendars, product priorities and commercial objectives. By driving operational excellence, efficiency and Brand guidelines accuracy, this role directly contributes to digital KPIs including conversion, product engagement, content quality and speed to site. CORE ACCOUNTABILITIES As our E-commerce Production Manager, you will be responsible for: End-to-End Production Leadership: Own the ecommerce content workflow from planning through to delivery, ensuring assets are accurate, on time, and aligned with brand and commercial priorities. Shoot & Team Management: Plan and schedule shoots across BAU and seasonal campaigns, coordinating cross functional teams and managing daily workloads across in house and freelance talent. Resource, Budget & Quality Oversight: Forecast capacity, manage budgets and freelancers, and ensure high quality output through robust QC processes aligned to brand and technical standards. Process, Delivery & Performance Optimisation: Maintain efficient workflows, ensure asset readiness and timely delivery, align with key stakeholders, and track performance metrics to drive continuous improvement and innovation. KEY SKILLS & CAPABILITIES Put simply, the key things we're looking for are: Production Leadership & Studio Expertise: Strong experience leading ecommerce content production with deep knowledge of studio workflows, photography processes, asset pipelines, and sample management. Project & Quality Management: Highly organised with the ability to manage multiple shoots against tight deadlines while maintaining exceptional attention to detail across QC, product accuracy, and technical standards. Cross-Functional Collaboration: Effective communicator, able to align and coordinate across creative, digital, trading, merchandising, and regional teams. Technical & Problem-Solving Capability: Solid understanding of ecommerce asset requirements and production tools, with the ability to proactively resolve challenges in fast paced environments. Team Leadership, Process & Commercial Awareness: Confident in coaching teams, driving operational processes, and understanding how content performance impacts conversion, engagement, and overall site experience. WHAT'S IN IT FOR YOU? Hybrid working Welcome free pair of Docs Buy as you Earn Share scheme 65% off all Docs 50% off Accessories Pension Scheme through Aviva Life Assurance 25 Days Annual Leave + Bank Holidays Private healthcare 2 paid volunteer days per year READY TO FILL YOUR BOOTS? If you're excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality - we'd love to hear from you. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
23/06/2026
Full time
Dr. Martens is more than a brand - it's a global icon with over 60 years of attitude, heritage, and cultural impact. We're a thriving, values driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you're ready to make your mark, you're in the right place. At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They're not just words - they're how we turn passion into progress. WHERE YOU SIT As our E-commerce Production Manager, you'll be part of the Creative Production team working closely with brilliant people across the business and reporting into Head of Creative Production. You'll be right at the heart of fast moving projects that shape how we show up for our consumers - today and tomorrow. WHERE YOU CONTRIBUTE This role ensures that ecommerce assets are accurate, premium, on brand and delivered on time to support global DTC performance. Acting as the operational lead for ecommerce production, the role owns workflow management, shoot scheduling, team coordination, resource planning, budget management, asset readiness and adherence to global standards. The E-Com Production Manager partners closely with Digital Trading, Product, Merchandising, Creative, Copywriting and regional teams to ensure ecommerce content aligns to launch calendars, product priorities and commercial objectives. By driving operational excellence, efficiency and Brand guidelines accuracy, this role directly contributes to digital KPIs including conversion, product engagement, content quality and speed to site. CORE ACCOUNTABILITIES As our E-commerce Production Manager, you will be responsible for: End-to-End Production Leadership: Own the ecommerce content workflow from planning through to delivery, ensuring assets are accurate, on time, and aligned with brand and commercial priorities. Shoot & Team Management: Plan and schedule shoots across BAU and seasonal campaigns, coordinating cross functional teams and managing daily workloads across in house and freelance talent. Resource, Budget & Quality Oversight: Forecast capacity, manage budgets and freelancers, and ensure high quality output through robust QC processes aligned to brand and technical standards. Process, Delivery & Performance Optimisation: Maintain efficient workflows, ensure asset readiness and timely delivery, align with key stakeholders, and track performance metrics to drive continuous improvement and innovation. KEY SKILLS & CAPABILITIES Put simply, the key things we're looking for are: Production Leadership & Studio Expertise: Strong experience leading ecommerce content production with deep knowledge of studio workflows, photography processes, asset pipelines, and sample management. Project & Quality Management: Highly organised with the ability to manage multiple shoots against tight deadlines while maintaining exceptional attention to detail across QC, product accuracy, and technical standards. Cross-Functional Collaboration: Effective communicator, able to align and coordinate across creative, digital, trading, merchandising, and regional teams. Technical & Problem-Solving Capability: Solid understanding of ecommerce asset requirements and production tools, with the ability to proactively resolve challenges in fast paced environments. Team Leadership, Process & Commercial Awareness: Confident in coaching teams, driving operational processes, and understanding how content performance impacts conversion, engagement, and overall site experience. WHAT'S IN IT FOR YOU? Hybrid working Welcome free pair of Docs Buy as you Earn Share scheme 65% off all Docs 50% off Accessories Pension Scheme through Aviva Life Assurance 25 Days Annual Leave + Bank Holidays Private healthcare 2 paid volunteer days per year READY TO FILL YOUR BOOTS? If you're excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality - we'd love to hear from you. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
The Role This is a high-impact position responsible for accelerating Amazon growth across multiple brands and European markets. You'll drive performance across Amazon Vendor and Seller environments, optimise profitability, improve visibility, and identify new opportunities to expand market share. Working closely with Commercial, Marketing and Operations teams, you'll play a key role in delivering sustainable growth across our brand portfolio. What You'll Be Driving Amazon Growth & Commercial Performance Drive Amazon revenue, profitability and growth targets across multiple brands Develop and execute Amazon growth strategies aligned to commercial objectives Identify opportunities to increase market share, conversion and profitability Monitor competitor activity, category trends and emerging marketplace opportunities Support new brand and product launches across Amazon Content, SEO & Conversion Optimisation Optimise product listings, A+ Content and Brand Stores Improve organic rankings through Amazon SEO best practices Drive conversion through enhanced content, imagery and customer experience Ensure catalogue accuracy and compliance across all brands Trading & Promotional Excellence Plan and execute key trading events including Prime Day, Black Friday and seasonal campaigns Manage promotions, pricing strategies and deal planning Work closely with Supply Chain teams to ensure stock availability and forecasting accuracy Support retailer and marketplace expansion opportunities where appropriate Data, Insights & Growth Opportunities Analyse sales performance, advertising data and marketplace trends Generate actionable insights and growth recommendations Develop reporting dashboards and performance tracking tools Utilise AI and digital tools to improve efficiency, reporting and decision making What We're Looking For Proven experience managing and growing Amazon accounts within Beauty, Fashion or FMCG Strong understanding of Amazon Seller and Vendor Commercially minded with strong analytical capabilities Experience optimising listings, content and conversion performance Ability to identify opportunities and turn insight into action Strong stakeholder management and communication skills Desirable Beauty, Cosmetics, Skincare or Personal Care experience Experience launching brands or products on Amazon Additional European languages advantageous Why This Role? Opportunity to shape growth across multiple international beauty brands Exposure to European ecommerce markets Working with world-class brands Modern office facilities with café, free onsite gym, paddle tennis & parking Flexible hours & Healthcare plan Amazon Growth Manager / Amazon Marketplace Manager / Ecommerce Manager
23/06/2026
Full time
The Role This is a high-impact position responsible for accelerating Amazon growth across multiple brands and European markets. You'll drive performance across Amazon Vendor and Seller environments, optimise profitability, improve visibility, and identify new opportunities to expand market share. Working closely with Commercial, Marketing and Operations teams, you'll play a key role in delivering sustainable growth across our brand portfolio. What You'll Be Driving Amazon Growth & Commercial Performance Drive Amazon revenue, profitability and growth targets across multiple brands Develop and execute Amazon growth strategies aligned to commercial objectives Identify opportunities to increase market share, conversion and profitability Monitor competitor activity, category trends and emerging marketplace opportunities Support new brand and product launches across Amazon Content, SEO & Conversion Optimisation Optimise product listings, A+ Content and Brand Stores Improve organic rankings through Amazon SEO best practices Drive conversion through enhanced content, imagery and customer experience Ensure catalogue accuracy and compliance across all brands Trading & Promotional Excellence Plan and execute key trading events including Prime Day, Black Friday and seasonal campaigns Manage promotions, pricing strategies and deal planning Work closely with Supply Chain teams to ensure stock availability and forecasting accuracy Support retailer and marketplace expansion opportunities where appropriate Data, Insights & Growth Opportunities Analyse sales performance, advertising data and marketplace trends Generate actionable insights and growth recommendations Develop reporting dashboards and performance tracking tools Utilise AI and digital tools to improve efficiency, reporting and decision making What We're Looking For Proven experience managing and growing Amazon accounts within Beauty, Fashion or FMCG Strong understanding of Amazon Seller and Vendor Commercially minded with strong analytical capabilities Experience optimising listings, content and conversion performance Ability to identify opportunities and turn insight into action Strong stakeholder management and communication skills Desirable Beauty, Cosmetics, Skincare or Personal Care experience Experience launching brands or products on Amazon Additional European languages advantageous Why This Role? Opportunity to shape growth across multiple international beauty brands Exposure to European ecommerce markets Working with world-class brands Modern office facilities with café, free onsite gym, paddle tennis & parking Flexible hours & Healthcare plan Amazon Growth Manager / Amazon Marketplace Manager / Ecommerce Manager
Role Overview As Ecommerce Manager, you'll play a key role in bringing Sofa Club to life online, owning the day-to-day performance of sofaclub.co.uk - from the trading calendar and on-site experience through to conversion and revenue. You'll work closely with our Digital Marketing Director (paid, SEO, and owned channels), forming a collaborative ecommerce team that reports into the Group Ecommerce Director. This is a hands on role where you'll turn strategy into action. The Group Ecommerce Director sets the direction and overall goals, and you'll bring this to life on site, making sure everything lands smoothly, performs well, and continues to evolve. You'll have clear goals around revenue, conversion rate, and AOV, with plenty of opportunity to make a real impact. Your perspective really matters here. We're looking for someone who brings ideas, curiosity, and a strong digital instinct, someone who's always spotting what's working, what could be better, and where the next opportunity lies. You're proactive, thoughtful, and enjoy getting stuck in - someone who doesn't just execute, but helps shape what comes next. Key Responsibilities Site Trading & Merchandising Own the weekly trading calendar, from promotions and seasonal moments to reactive trading decisions. Curate the on site experience across homepage, category and collection pages, optimising product sequencing, storytelling, and visibility. Partner with buying and marketing to ensure all launches, drops, and exclusives land cleanly and commercially on site. Monitor trading performance daily, identifying opportunities, risks, and underperformance, and acting quickly to optimise results. On Site Experience & CRO Own the end to end customer journey, continuously improving the path from landing page to checkout. Identify friction points, prioritise improvements, and brief changes into the development pipeline. Run a structured A/B testing programme, focusing on high impact opportunities that drive conversion and revenue. Use data and behavioural tools to build a clear understanding of how customers interact with the site, turning insight into action. Platform & Roadmap Act as the business owner of the Shopify platform, managing development with internal and external partners. Translate commercial priorities into clear, actionable briefs and tickets, ensuring the roadmap delivers against revenue goals. Manage the ecommerce tech stack, ensuring all integrations work seamlessly to support performance and experience. Maintain pace and focus in delivery, ensuring projects are shipped efficiently and with impact. Cross Functional Collaboration Work closely with Digital Marketing to align on campaigns, landing pages, and full funnel performance. Collaborate with Customer Experience, Assisted Sales, and Brand teams to ensure the site reflects the wider business and delivers a consistent experience. Share ideas, insights, and opportunities to continuously raise the bar and drive performance forward. What We're Looking For We're not looking for traditional ecommerce managers. We're building a team of commercially driven, style aware operators who think differently, move quickly, and deliver impact. You'll thrive here if you: Have strong experience owning ecommerce trading, merchandising, or CRO in a DTC or retail environment. Are confident working hands on with Shopify (Shopify Plus preferred). Understand how to drive revenue through conversion, AOV, and commercial decision making. Are comfortable working with data and insight, using it to inform decisions and prioritise effectively. Have experience running A/B testing programmes and improving on site performance. Bring strong commercial instincts and understand how site decisions impact overall performance. Communicate clearly and confidently, whether briefing, reporting, or presenting ideas. Are organised and comfortable managing multiple priorities across tools and platforms. Mindset Hands on and execution focused - you care about getting things live and making an impact. Commercially accountable - you take ownership of performance, not just activity. Opinionated but collaborative - you bring ideas, challenge where needed, and align quickly. Fast moving and pragmatic - you're comfortable making decisions and iterating quickly. Detail focused but commercially aware - you know what matters most and prioritise accordingly. Team oriented - you work closely with others to deliver the best outcome. What You'll Get Be part of a growing brand with real creative freedom and input. Access to a supportive and ambitious team culture. Opportunity to grow your career as we scale our in house comms function. Competitive salary 28 days Annual Leave + Bank Holidays Friends and Family Discount Enhanced Family Leave Life Assurance Employee Assistance Programme Health Insurance Cycle to Work Scheme Electric Car Scheme Salary Sacrifice Pension Scheme Quarterly Bonus Scheme
21/06/2026
Full time
Role Overview As Ecommerce Manager, you'll play a key role in bringing Sofa Club to life online, owning the day-to-day performance of sofaclub.co.uk - from the trading calendar and on-site experience through to conversion and revenue. You'll work closely with our Digital Marketing Director (paid, SEO, and owned channels), forming a collaborative ecommerce team that reports into the Group Ecommerce Director. This is a hands on role where you'll turn strategy into action. The Group Ecommerce Director sets the direction and overall goals, and you'll bring this to life on site, making sure everything lands smoothly, performs well, and continues to evolve. You'll have clear goals around revenue, conversion rate, and AOV, with plenty of opportunity to make a real impact. Your perspective really matters here. We're looking for someone who brings ideas, curiosity, and a strong digital instinct, someone who's always spotting what's working, what could be better, and where the next opportunity lies. You're proactive, thoughtful, and enjoy getting stuck in - someone who doesn't just execute, but helps shape what comes next. Key Responsibilities Site Trading & Merchandising Own the weekly trading calendar, from promotions and seasonal moments to reactive trading decisions. Curate the on site experience across homepage, category and collection pages, optimising product sequencing, storytelling, and visibility. Partner with buying and marketing to ensure all launches, drops, and exclusives land cleanly and commercially on site. Monitor trading performance daily, identifying opportunities, risks, and underperformance, and acting quickly to optimise results. On Site Experience & CRO Own the end to end customer journey, continuously improving the path from landing page to checkout. Identify friction points, prioritise improvements, and brief changes into the development pipeline. Run a structured A/B testing programme, focusing on high impact opportunities that drive conversion and revenue. Use data and behavioural tools to build a clear understanding of how customers interact with the site, turning insight into action. Platform & Roadmap Act as the business owner of the Shopify platform, managing development with internal and external partners. Translate commercial priorities into clear, actionable briefs and tickets, ensuring the roadmap delivers against revenue goals. Manage the ecommerce tech stack, ensuring all integrations work seamlessly to support performance and experience. Maintain pace and focus in delivery, ensuring projects are shipped efficiently and with impact. Cross Functional Collaboration Work closely with Digital Marketing to align on campaigns, landing pages, and full funnel performance. Collaborate with Customer Experience, Assisted Sales, and Brand teams to ensure the site reflects the wider business and delivers a consistent experience. Share ideas, insights, and opportunities to continuously raise the bar and drive performance forward. What We're Looking For We're not looking for traditional ecommerce managers. We're building a team of commercially driven, style aware operators who think differently, move quickly, and deliver impact. You'll thrive here if you: Have strong experience owning ecommerce trading, merchandising, or CRO in a DTC or retail environment. Are confident working hands on with Shopify (Shopify Plus preferred). Understand how to drive revenue through conversion, AOV, and commercial decision making. Are comfortable working with data and insight, using it to inform decisions and prioritise effectively. Have experience running A/B testing programmes and improving on site performance. Bring strong commercial instincts and understand how site decisions impact overall performance. Communicate clearly and confidently, whether briefing, reporting, or presenting ideas. Are organised and comfortable managing multiple priorities across tools and platforms. Mindset Hands on and execution focused - you care about getting things live and making an impact. Commercially accountable - you take ownership of performance, not just activity. Opinionated but collaborative - you bring ideas, challenge where needed, and align quickly. Fast moving and pragmatic - you're comfortable making decisions and iterating quickly. Detail focused but commercially aware - you know what matters most and prioritise accordingly. Team oriented - you work closely with others to deliver the best outcome. What You'll Get Be part of a growing brand with real creative freedom and input. Access to a supportive and ambitious team culture. Opportunity to grow your career as we scale our in house comms function. Competitive salary 28 days Annual Leave + Bank Holidays Friends and Family Discount Enhanced Family Leave Life Assurance Employee Assistance Programme Health Insurance Cycle to Work Scheme Electric Car Scheme Salary Sacrifice Pension Scheme Quarterly Bonus Scheme
Sofa Club is seeking an Ecommerce Manager to own the online performance of their website. You will be responsible for the trading calendar, overseeing the customer journey, and managing the Shopify platform. This role requires strong ecommerce trading experience and a collaborative approach towards digital marketing and customer experience. The position offers opportunities for creativity, a competitive salary, and numerous benefits including health insurance and annual leave.
21/06/2026
Full time
Sofa Club is seeking an Ecommerce Manager to own the online performance of their website. You will be responsible for the trading calendar, overseeing the customer journey, and managing the Shopify platform. This role requires strong ecommerce trading experience and a collaborative approach towards digital marketing and customer experience. The position offers opportunities for creativity, a competitive salary, and numerous benefits including health insurance and annual leave.
who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth focused environment for our people. about this team The Ecommerce Catalogue team manages the operations and processes for catalogue and product data on EMEA sites, ensuring accuracy and consistency. The team collaborates with Experience, Campaigns, and CRM teams to enable seamless and exceptional ecommerce and merchandising experiences. a day in the life: what you'll do Reporting into the Manager, Ecommerce Catalogue, the Senior Ecommerce Catalogue Specialist will be a driving force in managing and optimising online product availability, inventory, and classification across the 5 EMEA regional sites. The Senior Specialist will use information from the Planning, Merchandising, Omnichannel, and DC (inventory) teams to design data workflows that support Campaigns and Experience to provide the guest with optimal product coverage with conversion rate and sell through in focus. This role will be the expert on the EMEA Ecommerce catalogue and will take point when solving day to day issues and designing ways of working. Create meaningful reporting to support merchandising and catalogue decision making, including sell through analysis, product drop performance, risks and opportunities. Lead and optimise catalogue readiness for major product drops and promotional events, ensuring strong execution and guest experience. Troubleshoot catalogue, product availability and operational issues, identifying root causes and driving timely resolution. Build and drive automation to improve and document scalable workflows to streamline catalogue operations and reduce manual effort. Partner cross functionally with Ecommerce teams, Buyer & Merchandiser teams to improve processes and execution across EMEA. Take ownership of Catalogue data integrity, support trading priorities and ensure product information is accurate, complete and launch ready. qualifications, skills & experience 4+ years of experience in a global ecommerce environment. Strong Excel and data management capabilities, including experience building reports, trackers and working with large datasets. Power Query and ability to create macros are beneficial. Proven ability to manage multiple deliverables in a fast paced, dynamic environment. Proven ability to improve workflows, solve operational issues and proactively identify opportunities to increase efficiency and scalability. Ability to translate technical concepts into business friendly language and collaborate effectively across technical and non technical teams. Demonstrated ability to plan and execute strategic initiatives, and a proven strength in managing multiple priorities in a fast paced, dynamic environment. Confidence to challenge ways of working and influence stakeholders to improve catalogue and operational outcomes. must haves Acknowledge the presence of choice in every moment and take personal responsibility. Possess an entrepreneurial spirit and continuously innovate to achieve great results. Communicate with honesty and kindness and create the space for others to do the same. Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. Foster connection by putting people first and building trusting relationships. Integrate fun and joy as a way of being and working. role classification This role is classified as Hybrid under our global SSC Hybrid Workplace Policy: In person collaboration is important, and much of the role can be performed remotely. Work is performed from the office at least 4 days per week. Equal Employment Opportunity Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective. Lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at . In your email, please include the position title, the location of the position and the nature of your request.
21/06/2026
Full time
who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth focused environment for our people. about this team The Ecommerce Catalogue team manages the operations and processes for catalogue and product data on EMEA sites, ensuring accuracy and consistency. The team collaborates with Experience, Campaigns, and CRM teams to enable seamless and exceptional ecommerce and merchandising experiences. a day in the life: what you'll do Reporting into the Manager, Ecommerce Catalogue, the Senior Ecommerce Catalogue Specialist will be a driving force in managing and optimising online product availability, inventory, and classification across the 5 EMEA regional sites. The Senior Specialist will use information from the Planning, Merchandising, Omnichannel, and DC (inventory) teams to design data workflows that support Campaigns and Experience to provide the guest with optimal product coverage with conversion rate and sell through in focus. This role will be the expert on the EMEA Ecommerce catalogue and will take point when solving day to day issues and designing ways of working. Create meaningful reporting to support merchandising and catalogue decision making, including sell through analysis, product drop performance, risks and opportunities. Lead and optimise catalogue readiness for major product drops and promotional events, ensuring strong execution and guest experience. Troubleshoot catalogue, product availability and operational issues, identifying root causes and driving timely resolution. Build and drive automation to improve and document scalable workflows to streamline catalogue operations and reduce manual effort. Partner cross functionally with Ecommerce teams, Buyer & Merchandiser teams to improve processes and execution across EMEA. Take ownership of Catalogue data integrity, support trading priorities and ensure product information is accurate, complete and launch ready. qualifications, skills & experience 4+ years of experience in a global ecommerce environment. Strong Excel and data management capabilities, including experience building reports, trackers and working with large datasets. Power Query and ability to create macros are beneficial. Proven ability to manage multiple deliverables in a fast paced, dynamic environment. Proven ability to improve workflows, solve operational issues and proactively identify opportunities to increase efficiency and scalability. Ability to translate technical concepts into business friendly language and collaborate effectively across technical and non technical teams. Demonstrated ability to plan and execute strategic initiatives, and a proven strength in managing multiple priorities in a fast paced, dynamic environment. Confidence to challenge ways of working and influence stakeholders to improve catalogue and operational outcomes. must haves Acknowledge the presence of choice in every moment and take personal responsibility. Possess an entrepreneurial spirit and continuously innovate to achieve great results. Communicate with honesty and kindness and create the space for others to do the same. Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. Foster connection by putting people first and building trusting relationships. Integrate fun and joy as a way of being and working. role classification This role is classified as Hybrid under our global SSC Hybrid Workplace Policy: In person collaboration is important, and much of the role can be performed remotely. Work is performed from the office at least 4 days per week. Equal Employment Opportunity Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective. Lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at . In your email, please include the position title, the location of the position and the nature of your request.
Digital Trading Coordinator Location: London (E1) - Hybrid working Working Hours: 9:00 AM - 5:30 PM Hybrid: 3 days in office (Mon, Tues & Thurs) Reports to: Digital Trading Manager WHO WE ARE United Legwear & Apparel Co. (ULAC) is a global designer, manufacturer, and distributor of apparel, legwear, bodywear, bags, backpacks, headwear, and accessories. Founded in 1998, we partner with some of the world's most recognised brands, including PUMA, Hurley, Skechers, Ted Baker, Scotch & Soda, Stance, and more. With headquarters in New York City and offices across key global markets-including London and Amsterdam-we bring high-quality products to consumers worldwide. Our mission is to treat our stakeholders with respect, integrity, and fairness, while delivering innovative and high-quality products. Our core values-Unity, Loyalty, Advancement, and Charity-guide everything we do. As part of our growing Digital Commerce Centre of Excellence, we are looking for a Digital Trading Coordinator to support eCommerce trading performance, onsite merchandising, and commercial execution across our Ted Baker and Scotch & Soda digital channels. THE ROLE As Digital Trading Coordinator, you will play a hands on role in the day to day trading of the Ted Baker and Scotch & Soda eCommerce sites - from optimising site performance to supporting product launches and promotional campaigns. You'll turn data into insight, insight into action, and action into growth. You will report into the Digital Trading Manager and work closely with Buying & Merchandising, Digital Marketing, CRM, Content, and Operations teams to support the trading calendar, promotional activity, and onsite customer experience. This is a great opportunity for someone who likes to build structure from scratch but thrives in fluid environments - where collaboration, creativity, and ownership go hand in hand. WHAT YOU WILL DO Site Trading & Analytics Track daily, weekly, and monthly performance metrics: traffic, sales, conversion, and promotions Share trade reports and insights across teams to support decision making Analyse trading patterns and sales trends, spotting growth opportunities Provide sales forecasts to support planning and inventory Merchandising & Stock Strategy Ensure strong product presentation and categorisation that drives conversion Monitor stock levels and collaborate with Buying & Merchandising to maximise availability Contribute to site specific stock strategies based on sales performance Campaigns & Launches Support planning and execution of promotional activity - including set up, testing, and tracking Coordinate product launches, ensuring all content reflects the brand's tone and quality Align promotional calendars with warehouse and logistics planning Cross Functional Collaboration Liaise with Marketing, Creative, Content, and external agency partners Align site trading with CRM, SEO, PPC, affiliates, and social campaigns Collaborate with the CRM team to feed stock insights into email segmentation and targeting Partner with the team to refine site layout, product display, and navigation Reporting, Research & Site Maintenance Lead trade updates in weekly meetings and feed into seasonal planning Perform daily site walks to spot errors, gaps, or opportunities Track competitor activity and support innovation through insight Team Support & Development Contribute to onboarding and training across our growing eCommerce teams in the UK, EU, and US WHO YOU ARE We are looking for a curious and commercially minded eCommerce professional with a keen eye for detail, love of data, and proactive approach to problem solving. You are highly organised, enthusiastic, and comfortable working cross functionally in a fast paced retail environment. You enjoy turning trading insight into action and thrive when given ownership of your work. Skills & Experience 1-2 years' experience in eCommerce trading, merchandising, or digital marketing (ideally in fashion or retail) Confidence using data tools like Google Analytics to make informed decisions Detail focused approach, with high standards for execution Familiarity with platforms such as Shopify and content management systems Clear, concise communicator who thrives in cross functional teams Proactive mindset and love for solving problems creatively Experience working in a fast moving, agile environment Tools of the Trade Shopify Google Analytics 4 (GA4) eCommerce CMS Platforms Microsoft Office & Excel Trading & Reporting Dashboards Why join us? At ULAC, we are building the future of digital commerce by combining globally recognised brands with innovative eCommerce experiences and strong commercial execution. Joining our team means working in a collaborative and fast moving environment where your work directly influences eCommerce growth, customer experience, and digital performance across multiple international brands. Perks & Benefits Collaborative and creative team environment Hybrid working model Opportunity to work with a globally recognized fashion brand Competitive salary and discretionary bonus Pension contributions in line with UK statutory requirements 25 days holiday plus UK public holidays
20/06/2026
Full time
Digital Trading Coordinator Location: London (E1) - Hybrid working Working Hours: 9:00 AM - 5:30 PM Hybrid: 3 days in office (Mon, Tues & Thurs) Reports to: Digital Trading Manager WHO WE ARE United Legwear & Apparel Co. (ULAC) is a global designer, manufacturer, and distributor of apparel, legwear, bodywear, bags, backpacks, headwear, and accessories. Founded in 1998, we partner with some of the world's most recognised brands, including PUMA, Hurley, Skechers, Ted Baker, Scotch & Soda, Stance, and more. With headquarters in New York City and offices across key global markets-including London and Amsterdam-we bring high-quality products to consumers worldwide. Our mission is to treat our stakeholders with respect, integrity, and fairness, while delivering innovative and high-quality products. Our core values-Unity, Loyalty, Advancement, and Charity-guide everything we do. As part of our growing Digital Commerce Centre of Excellence, we are looking for a Digital Trading Coordinator to support eCommerce trading performance, onsite merchandising, and commercial execution across our Ted Baker and Scotch & Soda digital channels. THE ROLE As Digital Trading Coordinator, you will play a hands on role in the day to day trading of the Ted Baker and Scotch & Soda eCommerce sites - from optimising site performance to supporting product launches and promotional campaigns. You'll turn data into insight, insight into action, and action into growth. You will report into the Digital Trading Manager and work closely with Buying & Merchandising, Digital Marketing, CRM, Content, and Operations teams to support the trading calendar, promotional activity, and onsite customer experience. This is a great opportunity for someone who likes to build structure from scratch but thrives in fluid environments - where collaboration, creativity, and ownership go hand in hand. WHAT YOU WILL DO Site Trading & Analytics Track daily, weekly, and monthly performance metrics: traffic, sales, conversion, and promotions Share trade reports and insights across teams to support decision making Analyse trading patterns and sales trends, spotting growth opportunities Provide sales forecasts to support planning and inventory Merchandising & Stock Strategy Ensure strong product presentation and categorisation that drives conversion Monitor stock levels and collaborate with Buying & Merchandising to maximise availability Contribute to site specific stock strategies based on sales performance Campaigns & Launches Support planning and execution of promotional activity - including set up, testing, and tracking Coordinate product launches, ensuring all content reflects the brand's tone and quality Align promotional calendars with warehouse and logistics planning Cross Functional Collaboration Liaise with Marketing, Creative, Content, and external agency partners Align site trading with CRM, SEO, PPC, affiliates, and social campaigns Collaborate with the CRM team to feed stock insights into email segmentation and targeting Partner with the team to refine site layout, product display, and navigation Reporting, Research & Site Maintenance Lead trade updates in weekly meetings and feed into seasonal planning Perform daily site walks to spot errors, gaps, or opportunities Track competitor activity and support innovation through insight Team Support & Development Contribute to onboarding and training across our growing eCommerce teams in the UK, EU, and US WHO YOU ARE We are looking for a curious and commercially minded eCommerce professional with a keen eye for detail, love of data, and proactive approach to problem solving. You are highly organised, enthusiastic, and comfortable working cross functionally in a fast paced retail environment. You enjoy turning trading insight into action and thrive when given ownership of your work. Skills & Experience 1-2 years' experience in eCommerce trading, merchandising, or digital marketing (ideally in fashion or retail) Confidence using data tools like Google Analytics to make informed decisions Detail focused approach, with high standards for execution Familiarity with platforms such as Shopify and content management systems Clear, concise communicator who thrives in cross functional teams Proactive mindset and love for solving problems creatively Experience working in a fast moving, agile environment Tools of the Trade Shopify Google Analytics 4 (GA4) eCommerce CMS Platforms Microsoft Office & Excel Trading & Reporting Dashboards Why join us? At ULAC, we are building the future of digital commerce by combining globally recognised brands with innovative eCommerce experiences and strong commercial execution. Joining our team means working in a collaborative and fast moving environment where your work directly influences eCommerce growth, customer experience, and digital performance across multiple international brands. Perks & Benefits Collaborative and creative team environment Hybrid working model Opportunity to work with a globally recognized fashion brand Competitive salary and discretionary bonus Pension contributions in line with UK statutory requirements 25 days holiday plus UK public holidays