Job Description About This Job The Product Success Analyst serves a vital function in upholding the quality and integrity of NIQ's market measurement products. Although each analyst is dedicated to a specific territory or product, they work collaboratively within the Product Success team to ensure all deliverables align with delivery timelines and data quality standards. Demonstrating a strong commitment to data excellence, the Product Success Analyst proactively detects anomalies in both data and modelling processes implementing effective corrective measures when necessary. Furthermore, they engage with teams across the organization to investigate and resolve data issues, showcasing an in-depth understanding of external factors that may affect trends and outcomes. Responsibilities Service Delivery Make sure all stages of the models run in accordance with the production schedule, following standard operating procedures to ensure deadlines are met. Understand the modelling and validation principles and how they have been applied to the assigned territory. Support new analysts on methodology, problem solving and technical queries. Troubleshoot issues that arise on day-to-day tasks. Demonstrate commercial awareness & understanding of NIQ's on-premise clients and product portfolio. Under the guidance of senior leadership, contribute to projects, working to pre- agreed project plans. Output validation Validate model outputs against available data sources and contribute to validation meetings with key stakeholders. Keep data integrity rules clear on a consistent basis. Ensure model outputs remain within defined tolerances and accurately represent market dynamics. Serve as the data expert for the assigned sector/product. Demonstrate critical thinking in actioning feedback, provide data driven recommendations for trend alignment. Prepare reports to reconcile outputs against external sources. Support team members to ensure all sectors for the assigned service are uploaded on time. QC the external data sources feeding models. Investigations and Problem solving Use available tools and data sources to investigate client queries in accordance with our investigation protocol. Implement data restatements, delivering acceptable outputs, explanations, and recommendations to commercial teams. Investigate anomalies during data production process, troubleshooting technical failures in collaboration with other departments. Perform root cause analysis on errors that lead to restatements. Stakeholder Management Own key stakeholder communications for the assigned sector. Manage stakeholders effectively, providing regular progress updates and seek expertise where necessary from SMEs across the business. Respond to queries promptly and efficiently Process Audit and Improvement Build reports and validation sheets. Audit existing validation processes, providing recommendations on enhancements and potential fixes. Implement improvements/rebuilds of processes under the supervision of senior leadership. Update and create standard operating procedures as appropriate and submit to management for final approval. Qualifications Degree qualified, ideally with some analytical or data modelling component. Highly numerate and comfortable manipulating data. Working knowledge of relational databases (desired but not essential) Experience of extracting insights from large datasets and building reports. Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) Equal Employment Opportunity Statement At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the
26/06/2026
Full time
Job Description About This Job The Product Success Analyst serves a vital function in upholding the quality and integrity of NIQ's market measurement products. Although each analyst is dedicated to a specific territory or product, they work collaboratively within the Product Success team to ensure all deliverables align with delivery timelines and data quality standards. Demonstrating a strong commitment to data excellence, the Product Success Analyst proactively detects anomalies in both data and modelling processes implementing effective corrective measures when necessary. Furthermore, they engage with teams across the organization to investigate and resolve data issues, showcasing an in-depth understanding of external factors that may affect trends and outcomes. Responsibilities Service Delivery Make sure all stages of the models run in accordance with the production schedule, following standard operating procedures to ensure deadlines are met. Understand the modelling and validation principles and how they have been applied to the assigned territory. Support new analysts on methodology, problem solving and technical queries. Troubleshoot issues that arise on day-to-day tasks. Demonstrate commercial awareness & understanding of NIQ's on-premise clients and product portfolio. Under the guidance of senior leadership, contribute to projects, working to pre- agreed project plans. Output validation Validate model outputs against available data sources and contribute to validation meetings with key stakeholders. Keep data integrity rules clear on a consistent basis. Ensure model outputs remain within defined tolerances and accurately represent market dynamics. Serve as the data expert for the assigned sector/product. Demonstrate critical thinking in actioning feedback, provide data driven recommendations for trend alignment. Prepare reports to reconcile outputs against external sources. Support team members to ensure all sectors for the assigned service are uploaded on time. QC the external data sources feeding models. Investigations and Problem solving Use available tools and data sources to investigate client queries in accordance with our investigation protocol. Implement data restatements, delivering acceptable outputs, explanations, and recommendations to commercial teams. Investigate anomalies during data production process, troubleshooting technical failures in collaboration with other departments. Perform root cause analysis on errors that lead to restatements. Stakeholder Management Own key stakeholder communications for the assigned sector. Manage stakeholders effectively, providing regular progress updates and seek expertise where necessary from SMEs across the business. Respond to queries promptly and efficiently Process Audit and Improvement Build reports and validation sheets. Audit existing validation processes, providing recommendations on enhancements and potential fixes. Implement improvements/rebuilds of processes under the supervision of senior leadership. Update and create standard operating procedures as appropriate and submit to management for final approval. Qualifications Degree qualified, ideally with some analytical or data modelling component. Highly numerate and comfortable manipulating data. Working knowledge of relational databases (desired but not essential) Experience of extracting insights from large datasets and building reports. Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) Equal Employment Opportunity Statement At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the
The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team You'll join the Core Systems team, who are responsible for driving innovation across the business by optimising development, building data systems, and continuously improving iwoca products. We follow Agile-inspired processes, using continuous integration and delivery, so that features go live in days or weeks, not months or years. The role We are in the process of transitioning our entire analytics warehouse to Snowflake, from a federated SQL system to improve reliability and speed of accessing our wide data ecosystem. We run a variety of time consuming ETL tasks using libraries such as NumPy, Scikit-learn, Pandas, and view/tables from a variety of relational databases. The aim is to integrate and transition all to a single data warehouse using Snowflake and dbt. We are looking for someone who has a solid amount of experience in analytics engineering, who can advise and implement high quality and reliable ETL/ELT processes to bridge the gap between data engineering and analytics. Who will collaborate with analysts, data scientists and engineers to deliver and improve our data warehouse and processes. You will have the opportunity to learn lots and develop rapidly, with the ability to influence critical data infrastructure. We are embarking on a transition to a data mesh operating model and are looking for a proactive, self-motivated individual to help drive this change. The successful candidate will identify opportunities to improve data processes, enable self-service access across the organisation, and design the governance frameworks and guardrails required to ensure data quality, security, and consistency. The responsibilities Develop, construct, test and maintain ETL/ELT infrastructure. Implement robust data testing frameworks in dbt to monitor and ensure data quality and integrity. Enable product teams to self-serve data more effectively, empowering them to make faster, more informed decisions. Influence and shape the monitoring, observability, and reliability strategy for the data warehouse, ensuring high availability, performance, and data quality. Partner with analysts, data scientists, and business stakeholders to understand data requirements and deliver actionable solutions. Troubleshoot emerging data and operational problems, and be a source of knowledge for end-users on the most appropriate way of using data for their purposes. Support your teammates by learning and sharing your knowledge. Drive knowledge sharing and capability building through mentoring, coaching, and the creation of educational resources and best practices. The requirements Essential: Experience in implementing reliable and performant ETL/ELT pipelines. Experience with version control systems (e.g., Git) for dbt project management. Knowledge of CI/CD pipelines for analytics workflows. Experience with programming languages such as Python. Familiarity with data governance practices and frameworks. Professional experience in analytics engineering / data analytics. Solid understanding of SQL with hands on experience with dbt and Snowflake. Comfortable implementing custom (in-house) data solutions where off-the-shelf products are unavailable or unsuitable. Bonus: Advanced LookML knowledge. Experience using Pandas (TensorFlow, Scikit-learn, Matplotlib). DevOps practices Docker and Kubernetes. Understanding of data science concepts. Professional experience or a degree in a quantitative field, such as Mathematics, Physics, Engineering, or Computer Sciences. The salary We expect to pay from £70,000 - £100,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.
26/06/2026
Full time
The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team You'll join the Core Systems team, who are responsible for driving innovation across the business by optimising development, building data systems, and continuously improving iwoca products. We follow Agile-inspired processes, using continuous integration and delivery, so that features go live in days or weeks, not months or years. The role We are in the process of transitioning our entire analytics warehouse to Snowflake, from a federated SQL system to improve reliability and speed of accessing our wide data ecosystem. We run a variety of time consuming ETL tasks using libraries such as NumPy, Scikit-learn, Pandas, and view/tables from a variety of relational databases. The aim is to integrate and transition all to a single data warehouse using Snowflake and dbt. We are looking for someone who has a solid amount of experience in analytics engineering, who can advise and implement high quality and reliable ETL/ELT processes to bridge the gap between data engineering and analytics. Who will collaborate with analysts, data scientists and engineers to deliver and improve our data warehouse and processes. You will have the opportunity to learn lots and develop rapidly, with the ability to influence critical data infrastructure. We are embarking on a transition to a data mesh operating model and are looking for a proactive, self-motivated individual to help drive this change. The successful candidate will identify opportunities to improve data processes, enable self-service access across the organisation, and design the governance frameworks and guardrails required to ensure data quality, security, and consistency. The responsibilities Develop, construct, test and maintain ETL/ELT infrastructure. Implement robust data testing frameworks in dbt to monitor and ensure data quality and integrity. Enable product teams to self-serve data more effectively, empowering them to make faster, more informed decisions. Influence and shape the monitoring, observability, and reliability strategy for the data warehouse, ensuring high availability, performance, and data quality. Partner with analysts, data scientists, and business stakeholders to understand data requirements and deliver actionable solutions. Troubleshoot emerging data and operational problems, and be a source of knowledge for end-users on the most appropriate way of using data for their purposes. Support your teammates by learning and sharing your knowledge. Drive knowledge sharing and capability building through mentoring, coaching, and the creation of educational resources and best practices. The requirements Essential: Experience in implementing reliable and performant ETL/ELT pipelines. Experience with version control systems (e.g., Git) for dbt project management. Knowledge of CI/CD pipelines for analytics workflows. Experience with programming languages such as Python. Familiarity with data governance practices and frameworks. Professional experience in analytics engineering / data analytics. Solid understanding of SQL with hands on experience with dbt and Snowflake. Comfortable implementing custom (in-house) data solutions where off-the-shelf products are unavailable or unsuitable. Bonus: Advanced LookML knowledge. Experience using Pandas (TensorFlow, Scikit-learn, Matplotlib). DevOps practices Docker and Kubernetes. Understanding of data science concepts. Professional experience or a degree in a quantitative field, such as Mathematics, Physics, Engineering, or Computer Sciences. The salary We expect to pay from £70,000 - £100,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Join beqom - where tech meets impact beqom is a high-growth B2B SaaS company that provides industry-leading tools for pay equity and transparency, compensation, and performance management. Trusted by some of the world's most respected companies, beqom enables HR and business leaders to navigate global compliance and make smarter pay decisions that attract, retain, and motivate top talent. Founded in Switzerland and serving clients worldwide, our powerful, enterprise ready products are fueled by beqom pay intelligence. Role Overview We are seeking an experienced Compliance & Information Security Analyst to own and manage our compliance and third party risk management (TPRM) function. This is a hands on role that sits at the intersection of information security, legal/contractual review, and vendor risk management. Truly critical to client trust, support sales cycles, and ensure the company meets its obligations as a responsible data processor and technology provider, the candidate will be the primary point of contact for inbound client governance, risk & compliance (GRC) requests, manage our own vendor and sub contractor due diligence programme, and review information security obligations embedded in client and prospect contracts. What you'll be doing Client GRC Questionnaires & Third Party Risk Management (TPRM) Receive, triage, and complete inbound GRC / security questionnaires submitted by existing and prospective clients as part of their vendor assessment and TPRM processes. Develop and maintain a master response library to accelerate questionnaire completion, covering areas such as data security, access controls, business continuity, incident response, and privacy. Coordinate with internal stakeholders (Engineering, Product, Operations, Legal) to gather accurate, up to date technical evidence and supporting documentation. Track questionnaire status, deadlines, and outcomes; maintain a central log and escape blockers in a timely manner. Build relationships with client procurement, risk, and security contacts to manage ongoing TPRM obligations efficiently. Evidence Based GRC Questionnaires Manage questionnaires that require formal documentary evidence - such as policies, audit reports (e.g. SOC 2, ISO 27001), penetration test summaries, data processing agreements, and certifications. Maintain a structured evidence repository, ensuring documents are current, version controlled, and accessible for rapid submission. Identify gaps between client evidence requirements and the company's current documentation; work with the Head of Information Security and Compliance or relevant leads to close those gaps. Information Security Review of MSAs & Client Contracts Review information security, data protection, and compliance clauses within Master Service Agreements (MSAs) and other commercial contracts from clients and prospects. Identify obligations and requirements (e.g. audit rights, subprocessor notifications, breach notification timescales, data residency, encryption standards) and assess the company's ability to comply. Liaise with Legal counsel and the Head of Information Security and Compliance to flag materially onerous or non standard terms; assist in drafting redlines and proposed alternative language where appropriate. Maintain a tracker of contractual information security obligations to ensure ongoing compliance post signature. Vendor & Sub Contractor TPRM Design and operate a structured TPRM programme for the company's own vendors and sub contractors who process client data or have access to company systems. Conduct initial and periodic risk assessments of vendors, including completion of security questionnaires, review of their compliance certifications, and assessment of contractual controls. Categorise vendors by risk tier and ensure appropriate due diligence applied proportionate to the nature and sensitivity of the relationship. Maintain a vendor risk register, tracking assessment outcomes, remediation actions, and review schedules. Report on vendor risk posture to relevant internal stakeholders on a regular cadence. Skills & Experience Proven experience in a compliance, information security, GRC, or vendor risk management role, ideally within a SaaS, technology, or regulated industry context. Demonstrable experience completing complex security and GRC questionnaires (e.g. SIG, CAIQ, bespoke client questionnaires) and compiling supporting evidence packs. Familiarity with common information security frameworks and standards: ISO/IEC 27001, SOC 2, NIST CSF, CIS Controls, GDPR / data protection legislation. Experience reviewing and interpreting information security provisions in commercial contracts (MSAs, DPAs, SaaS agreements). Strong organisational skills - able to manage multiple concurrent questionnaires and workstreams, prioritise effectively, and meet deadlines. Excellent written and verbal communication skills, with the ability to translate technical security concepts for non technical audiences (legal, sales, procurement). Proficiency in maintaining documentation, trackers, and evidence repositories; high attention to detail and accuracy. Bonus points if you have Relevant certification such as CISA, CRISC, CISSP, ISO 27001 Lead Implementer/Auditor, CIPP/E, or equivalent. Experience working with or within enterprise clients in regulated sectors such as financial services, healthcare, or energy. Familiarity with data residency requirements and cross border data transfer mechanisms (SCCs, BCRs). Experience using GRC platforms or questionnaire automation tools (e.g. OneTrust, Vanta, SecurityScorecard). Understanding of SaaS product architectures and cloud environments (AWS, Azure) from a security and compliance perspective. Experience managing sub processor registers and responding to data subject rights requests. Why join us? Your career, your design. Unleash your ambition in our dynamic, autonomous environment. Drive meaningful change. Build a fairer future for every employee by joining a market leader that is improving the world of work. Belong to something bigger. Collaborate with a passionate, diverse and talented team around the globe.
21/06/2026
Full time
Join beqom - where tech meets impact beqom is a high-growth B2B SaaS company that provides industry-leading tools for pay equity and transparency, compensation, and performance management. Trusted by some of the world's most respected companies, beqom enables HR and business leaders to navigate global compliance and make smarter pay decisions that attract, retain, and motivate top talent. Founded in Switzerland and serving clients worldwide, our powerful, enterprise ready products are fueled by beqom pay intelligence. Role Overview We are seeking an experienced Compliance & Information Security Analyst to own and manage our compliance and third party risk management (TPRM) function. This is a hands on role that sits at the intersection of information security, legal/contractual review, and vendor risk management. Truly critical to client trust, support sales cycles, and ensure the company meets its obligations as a responsible data processor and technology provider, the candidate will be the primary point of contact for inbound client governance, risk & compliance (GRC) requests, manage our own vendor and sub contractor due diligence programme, and review information security obligations embedded in client and prospect contracts. What you'll be doing Client GRC Questionnaires & Third Party Risk Management (TPRM) Receive, triage, and complete inbound GRC / security questionnaires submitted by existing and prospective clients as part of their vendor assessment and TPRM processes. Develop and maintain a master response library to accelerate questionnaire completion, covering areas such as data security, access controls, business continuity, incident response, and privacy. Coordinate with internal stakeholders (Engineering, Product, Operations, Legal) to gather accurate, up to date technical evidence and supporting documentation. Track questionnaire status, deadlines, and outcomes; maintain a central log and escape blockers in a timely manner. Build relationships with client procurement, risk, and security contacts to manage ongoing TPRM obligations efficiently. Evidence Based GRC Questionnaires Manage questionnaires that require formal documentary evidence - such as policies, audit reports (e.g. SOC 2, ISO 27001), penetration test summaries, data processing agreements, and certifications. Maintain a structured evidence repository, ensuring documents are current, version controlled, and accessible for rapid submission. Identify gaps between client evidence requirements and the company's current documentation; work with the Head of Information Security and Compliance or relevant leads to close those gaps. Information Security Review of MSAs & Client Contracts Review information security, data protection, and compliance clauses within Master Service Agreements (MSAs) and other commercial contracts from clients and prospects. Identify obligations and requirements (e.g. audit rights, subprocessor notifications, breach notification timescales, data residency, encryption standards) and assess the company's ability to comply. Liaise with Legal counsel and the Head of Information Security and Compliance to flag materially onerous or non standard terms; assist in drafting redlines and proposed alternative language where appropriate. Maintain a tracker of contractual information security obligations to ensure ongoing compliance post signature. Vendor & Sub Contractor TPRM Design and operate a structured TPRM programme for the company's own vendors and sub contractors who process client data or have access to company systems. Conduct initial and periodic risk assessments of vendors, including completion of security questionnaires, review of their compliance certifications, and assessment of contractual controls. Categorise vendors by risk tier and ensure appropriate due diligence applied proportionate to the nature and sensitivity of the relationship. Maintain a vendor risk register, tracking assessment outcomes, remediation actions, and review schedules. Report on vendor risk posture to relevant internal stakeholders on a regular cadence. Skills & Experience Proven experience in a compliance, information security, GRC, or vendor risk management role, ideally within a SaaS, technology, or regulated industry context. Demonstrable experience completing complex security and GRC questionnaires (e.g. SIG, CAIQ, bespoke client questionnaires) and compiling supporting evidence packs. Familiarity with common information security frameworks and standards: ISO/IEC 27001, SOC 2, NIST CSF, CIS Controls, GDPR / data protection legislation. Experience reviewing and interpreting information security provisions in commercial contracts (MSAs, DPAs, SaaS agreements). Strong organisational skills - able to manage multiple concurrent questionnaires and workstreams, prioritise effectively, and meet deadlines. Excellent written and verbal communication skills, with the ability to translate technical security concepts for non technical audiences (legal, sales, procurement). Proficiency in maintaining documentation, trackers, and evidence repositories; high attention to detail and accuracy. Bonus points if you have Relevant certification such as CISA, CRISC, CISSP, ISO 27001 Lead Implementer/Auditor, CIPP/E, or equivalent. Experience working with or within enterprise clients in regulated sectors such as financial services, healthcare, or energy. Familiarity with data residency requirements and cross border data transfer mechanisms (SCCs, BCRs). Experience using GRC platforms or questionnaire automation tools (e.g. OneTrust, Vanta, SecurityScorecard). Understanding of SaaS product architectures and cloud environments (AWS, Azure) from a security and compliance perspective. Experience managing sub processor registers and responding to data subject rights requests. Why join us? Your career, your design. Unleash your ambition in our dynamic, autonomous environment. Drive meaningful change. Build a fairer future for every employee by joining a market leader that is improving the world of work. Belong to something bigger. Collaborate with a passionate, diverse and talented team around the globe.
Depositary Analyst Department: Depositary Employment Type: Full Time Location: London Description The Company Langham Hall is one of the fastest growing businesses in the alternatives fund administration sector. It is also one of the last remaining owner managed businesses, providing premium quality accounting, administration and investor reporting services to private equity and real estate fund clients. Langham Hall has a dynamic management and leadership team, all of whom are involved in client work which ensures a rigorous focus on quality of client work and support for the teams. We administer more than $230 billion across 750+ funds and provide depositary oversight on a further $200 billion across 300 AIFs. With around 900 professionals in ten offices across Europe, the US and Asia, we combine expertise, integrity and technology to deliver insight and lasting impact whilst developing the next generation of industry professionals. Learn more about Langham Hall by visiting: Key Responsibilities Administer depositary services for a portfolio of clients managing real estate, private equity and infrastructure funds; Assist in tracking of client information requests and preparation of client quarterly Depositary reports for Associates. Participate in client calls or face-to-face meetings and develop familiarity of various client portfolios. Assist Associates and Senior Associates with the client take on process ensuring all documentation is collated, logged, and incoming information is tracked ahead of time. Undertake key event assessments including: subscriptions, drawdowns, acquisitions, disposals, distributions, terminations and others; Cash flow monitoring: preparation of high level reconciliations, analytical reviews and substantive testing of bank accounts; Safekeeping and verification of assets: verifying that assets and their economic benefit exist and are owned by the Fund. Maintaining an up to date inventory of all assets held by the Fund; Ongoing monitoring and oversight of the Fund and Fund Manager - ensuring controls and procedures adequate and are being adhered to, ensuring the fund is being managed in accordance with the fund documentation; Sensitive conversations with our clients will be led by the Manager and Head of Department and will need to be documented by the Analyst who will be required to develop an intimate knowledge of our clients businesses; Delivering work to the expected standard and timeframes. Assist in drafting and preparing Annex IV reports and submitting them to the regulators on a timely basis. Responsible for quarterly personal work allocation of client key events provided by the Associate and Senior Associate. Participation and engagement in weekly sub team meetings, escalating any client issues where necessary. In addition to the duties listed above, the candidate may be requested to perform other ad hoc work from time to time. Skills Knowledge and Expertise Previous experience in the financial services / real estate / private equity industry would be an advantage however is not essential; Experience working in an internal audit / compliance / controls function an advantage however is not essential; An understanding of the principles of control frameworks and risk management. Excellent attention to detail and an inquisitive mind-set; Ability to think laterally about the practical application of the AIFMD, particularly in relation to the verification of a diverse portfolio of assets; Ability to work in a medium-sized company environment with focused and hardworking individuals; Ability to plan effectively, with strong deadline orientation; Strong verbal and written communication skills; The candidate will be required to pursue a professional qualification such as Level 4 IMC and CAIA. Benefits 24 days annual leave, excluding bank holidays Discretionary bonus scheme Cycle to work scheme Full study support from start date
19/06/2026
Full time
Depositary Analyst Department: Depositary Employment Type: Full Time Location: London Description The Company Langham Hall is one of the fastest growing businesses in the alternatives fund administration sector. It is also one of the last remaining owner managed businesses, providing premium quality accounting, administration and investor reporting services to private equity and real estate fund clients. Langham Hall has a dynamic management and leadership team, all of whom are involved in client work which ensures a rigorous focus on quality of client work and support for the teams. We administer more than $230 billion across 750+ funds and provide depositary oversight on a further $200 billion across 300 AIFs. With around 900 professionals in ten offices across Europe, the US and Asia, we combine expertise, integrity and technology to deliver insight and lasting impact whilst developing the next generation of industry professionals. Learn more about Langham Hall by visiting: Key Responsibilities Administer depositary services for a portfolio of clients managing real estate, private equity and infrastructure funds; Assist in tracking of client information requests and preparation of client quarterly Depositary reports for Associates. Participate in client calls or face-to-face meetings and develop familiarity of various client portfolios. Assist Associates and Senior Associates with the client take on process ensuring all documentation is collated, logged, and incoming information is tracked ahead of time. Undertake key event assessments including: subscriptions, drawdowns, acquisitions, disposals, distributions, terminations and others; Cash flow monitoring: preparation of high level reconciliations, analytical reviews and substantive testing of bank accounts; Safekeeping and verification of assets: verifying that assets and their economic benefit exist and are owned by the Fund. Maintaining an up to date inventory of all assets held by the Fund; Ongoing monitoring and oversight of the Fund and Fund Manager - ensuring controls and procedures adequate and are being adhered to, ensuring the fund is being managed in accordance with the fund documentation; Sensitive conversations with our clients will be led by the Manager and Head of Department and will need to be documented by the Analyst who will be required to develop an intimate knowledge of our clients businesses; Delivering work to the expected standard and timeframes. Assist in drafting and preparing Annex IV reports and submitting them to the regulators on a timely basis. Responsible for quarterly personal work allocation of client key events provided by the Associate and Senior Associate. Participation and engagement in weekly sub team meetings, escalating any client issues where necessary. In addition to the duties listed above, the candidate may be requested to perform other ad hoc work from time to time. Skills Knowledge and Expertise Previous experience in the financial services / real estate / private equity industry would be an advantage however is not essential; Experience working in an internal audit / compliance / controls function an advantage however is not essential; An understanding of the principles of control frameworks and risk management. Excellent attention to detail and an inquisitive mind-set; Ability to think laterally about the practical application of the AIFMD, particularly in relation to the verification of a diverse portfolio of assets; Ability to work in a medium-sized company environment with focused and hardworking individuals; Ability to plan effectively, with strong deadline orientation; Strong verbal and written communication skills; The candidate will be required to pursue a professional qualification such as Level 4 IMC and CAIA. Benefits 24 days annual leave, excluding bank holidays Discretionary bonus scheme Cycle to work scheme Full study support from start date
About the team Group Information Security (GIS) at OSB supports the business by protecting the bank, its customers, and its critical assets while enabling the organisation to operate safely and effectively. We identify, assess, and manage security risks across people, processes, technology, data, and third-party suppliers, ensuring risks remain within the bank's risk appetite. The function establishes security policies, standards, and governance frameworks, oversees compliance with regulatory and industry requirements, and works closely with business and technology teams to embed security into new products, services, and change initiatives. It also monitors and responds to security incidents, promotes operational resilience, manages third-party security risks, and drives security awareness across the organisation. Through these activities, the security function helps maintain customer trust, supports regulatory compliance, and enables the bank to achieve its strategic objectives while effectively managing risk. What you will be doing? As the Head of Security Operations you will be accountable for the effective operation, continuous improvement and resilience of the Bank's security operations capability, covering Security Operations Centre monitoring and response, Identity and Access Management services, security analysis, operational security controls and supplier-delivered security services. The Head of Security Operations is a senior leadership role within the Group Information Security (GIS) function, reporting directly to the Information Security Director. The role leads a team of approximately 15-20 security professionals located in the UK and India offices, supported where appropriate by third-party managed security service providers. The team provides 24x7 or extended-hours security monitoring and response, identity and access management operations, vulnerability and threat analysis, security tooling administration, control assurance support, reporting, and operational support. Your responsibilities will include Security Operations Leadership & Strategy Leading and developing the Security Operations function, setting clear direction, priorities, and performance expectations for a team of 15-20 professionals Build a high-performing, collaborative and service-focused culture, supported by workforce planning and recruitment, performance management and professional development whilst ensuring the function has the appropriate capability, capacity, tooling, and governance to meet current and future business needs Cyber Security Operations (SOC & Incident Response) Owning the end-to-end security monitoring and cyber incident response, including internal SOC and third-party services Overseeing detection, triage, investigation and response to threats using security tooling (e.g. SIEM, SOAR, EDR/XDR) and acting as the senior escalation point and cyber incident commander where required Ensuring incident response plans, playbooks, testing, and post-incident reviews are effective and continuously improved Identity & Access Management (IAM) Leading IAM operations, ensuring secure, compliant access to systems, data and platforms whilst driving improvements in IAM automation, governance, and control effectiveness, ensuring risks are identified, reported and remediated in line with policy Security Analysis, Assurance & Risk Management Leading security analyst services including threat analysis, vulnerability management, investigations, reporting and control assurance Ensuring security risks, vulnerabilities and control weaknesses are identified, prioritised, and remediated in partnership with technology teams Support risk assessments, change initiatives, and assurance activities while maintaining alignment with risk frameworks, policies, and regulatory requirements Service Delivery, Performance & Continuous Improvement Defining and tracking KPIs, KRIs and SLAs to measure performance, risk reduction and control effectiveness Delivering clear, insightful reporting for operational teams, senior stakeholders, audit and regulators Driving continuous improvement through automation, tooling optimisation, and process enhancements Third-Party & Service Management Managing relationships and performance of security vendors and managed service providers to ensure third-party services meet contractual, regulatory and security requirements Operational Resilience & Business Continuity Ensuring Security Operations services are resilient and recoverable, supporting the Bank through incidents and disruptions whilst maintaining continuity and disaster recovery plans for critical security services Stakeholder Management & Governance Building effective relationships with the wider Group to successfully and effectively achieve the above outlined responsibilities Providing appropriate challenge on risk and control issues and represent Security Operations at IT Security governance forums What's in it for you? We offer a competitive base salary depending on experience from £120,000 - £135,000 and a competitive benefits package including: Discretionary annual bonus opportunity of up to 50% 30 days annual leave plus bank holidays Car allowance of £7,500 Contributory pension (8% employer 5% employee) Life Assurance (4x salary) plus Group Income Protection Access to Private Medical Insurance and Medical Cash Plan Please use this link to see the fantastic benefits available at OSB: OSB Careers About us At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Essential experience: Leading a Security Operations function within a complex, regulated or financial services environment managing medium-sized, multi-disciplinary security teams (c.15-25), including analysts, engineers, IAM specialists and team leads Strong operational experience across SOC monitoring, cyber incident response, escalation management and Identity & Access Management Experience delivering security analysis and operational services, including threat and vulnerability management, control monitoring and reporting Strong understanding of risk, audit, compliance and governance requirements within a regulated environment Experience managing third-party security providers, including MSP's and outsourced services Proven ability to develop and use operational metrics and produce effective management reporting Experience in incident management, root cause analysis and continuous improvement, alongside exposure to operational resilience, business continuity and disaster recovery Strong stakeholder management skills, with the ability to influence and clearly communicate complex security issues Next steps If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply. Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational. If you need any adjustments or support, we're here to make sure you can show your best self. We are proud to be a Disability Confident employer and are committed to creating an inclusive and accessible workplace where everyone can thrive. We welcome applications from people of all backgrounds and encourage candidates with disabilities and long-term health conditions to apply. If you meet the minimum criteria for the role and would like to be considered under our Disability Confident Scheme, please indicate this on your application. Diversity, Equity & Inclusion Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we're happy to have a conversation about what flexibility might look like for you. Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
19/06/2026
Full time
About the team Group Information Security (GIS) at OSB supports the business by protecting the bank, its customers, and its critical assets while enabling the organisation to operate safely and effectively. We identify, assess, and manage security risks across people, processes, technology, data, and third-party suppliers, ensuring risks remain within the bank's risk appetite. The function establishes security policies, standards, and governance frameworks, oversees compliance with regulatory and industry requirements, and works closely with business and technology teams to embed security into new products, services, and change initiatives. It also monitors and responds to security incidents, promotes operational resilience, manages third-party security risks, and drives security awareness across the organisation. Through these activities, the security function helps maintain customer trust, supports regulatory compliance, and enables the bank to achieve its strategic objectives while effectively managing risk. What you will be doing? As the Head of Security Operations you will be accountable for the effective operation, continuous improvement and resilience of the Bank's security operations capability, covering Security Operations Centre monitoring and response, Identity and Access Management services, security analysis, operational security controls and supplier-delivered security services. The Head of Security Operations is a senior leadership role within the Group Information Security (GIS) function, reporting directly to the Information Security Director. The role leads a team of approximately 15-20 security professionals located in the UK and India offices, supported where appropriate by third-party managed security service providers. The team provides 24x7 or extended-hours security monitoring and response, identity and access management operations, vulnerability and threat analysis, security tooling administration, control assurance support, reporting, and operational support. Your responsibilities will include Security Operations Leadership & Strategy Leading and developing the Security Operations function, setting clear direction, priorities, and performance expectations for a team of 15-20 professionals Build a high-performing, collaborative and service-focused culture, supported by workforce planning and recruitment, performance management and professional development whilst ensuring the function has the appropriate capability, capacity, tooling, and governance to meet current and future business needs Cyber Security Operations (SOC & Incident Response) Owning the end-to-end security monitoring and cyber incident response, including internal SOC and third-party services Overseeing detection, triage, investigation and response to threats using security tooling (e.g. SIEM, SOAR, EDR/XDR) and acting as the senior escalation point and cyber incident commander where required Ensuring incident response plans, playbooks, testing, and post-incident reviews are effective and continuously improved Identity & Access Management (IAM) Leading IAM operations, ensuring secure, compliant access to systems, data and platforms whilst driving improvements in IAM automation, governance, and control effectiveness, ensuring risks are identified, reported and remediated in line with policy Security Analysis, Assurance & Risk Management Leading security analyst services including threat analysis, vulnerability management, investigations, reporting and control assurance Ensuring security risks, vulnerabilities and control weaknesses are identified, prioritised, and remediated in partnership with technology teams Support risk assessments, change initiatives, and assurance activities while maintaining alignment with risk frameworks, policies, and regulatory requirements Service Delivery, Performance & Continuous Improvement Defining and tracking KPIs, KRIs and SLAs to measure performance, risk reduction and control effectiveness Delivering clear, insightful reporting for operational teams, senior stakeholders, audit and regulators Driving continuous improvement through automation, tooling optimisation, and process enhancements Third-Party & Service Management Managing relationships and performance of security vendors and managed service providers to ensure third-party services meet contractual, regulatory and security requirements Operational Resilience & Business Continuity Ensuring Security Operations services are resilient and recoverable, supporting the Bank through incidents and disruptions whilst maintaining continuity and disaster recovery plans for critical security services Stakeholder Management & Governance Building effective relationships with the wider Group to successfully and effectively achieve the above outlined responsibilities Providing appropriate challenge on risk and control issues and represent Security Operations at IT Security governance forums What's in it for you? We offer a competitive base salary depending on experience from £120,000 - £135,000 and a competitive benefits package including: Discretionary annual bonus opportunity of up to 50% 30 days annual leave plus bank holidays Car allowance of £7,500 Contributory pension (8% employer 5% employee) Life Assurance (4x salary) plus Group Income Protection Access to Private Medical Insurance and Medical Cash Plan Please use this link to see the fantastic benefits available at OSB: OSB Careers About us At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Essential experience: Leading a Security Operations function within a complex, regulated or financial services environment managing medium-sized, multi-disciplinary security teams (c.15-25), including analysts, engineers, IAM specialists and team leads Strong operational experience across SOC monitoring, cyber incident response, escalation management and Identity & Access Management Experience delivering security analysis and operational services, including threat and vulnerability management, control monitoring and reporting Strong understanding of risk, audit, compliance and governance requirements within a regulated environment Experience managing third-party security providers, including MSP's and outsourced services Proven ability to develop and use operational metrics and produce effective management reporting Experience in incident management, root cause analysis and continuous improvement, alongside exposure to operational resilience, business continuity and disaster recovery Strong stakeholder management skills, with the ability to influence and clearly communicate complex security issues Next steps If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply. Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational. If you need any adjustments or support, we're here to make sure you can show your best self. We are proud to be a Disability Confident employer and are committed to creating an inclusive and accessible workplace where everyone can thrive. We welcome applications from people of all backgrounds and encourage candidates with disabilities and long-term health conditions to apply. If you meet the minimum criteria for the role and would like to be considered under our Disability Confident Scheme, please indicate this on your application. Diversity, Equity & Inclusion Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we're happy to have a conversation about what flexibility might look like for you. Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
Tech Lead MLOps - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands-on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high-quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands-on in the codebase, especially when the team is dealing with ambiguity, cross-system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential: Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the product is high-quality data and you can speak the language of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross-functional projects. You can balance hands-on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high-stakes decision-making. Bonus: A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field Experience building and maintaining analytics systems Experience with Python, Snowflake, or PostgreSQL Experience working on feature-management systems such as feature services or features stores An understanding of complex data systems, including event-sourced data models The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links: iwoca benefits & policies Interview welcome pack
16/06/2026
Full time
Tech Lead MLOps - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands-on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high-quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands-on in the codebase, especially when the team is dealing with ambiguity, cross-system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential: Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the product is high-quality data and you can speak the language of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross-functional projects. You can balance hands-on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high-stakes decision-making. Bonus: A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field Experience building and maintaining analytics systems Experience with Python, Snowflake, or PostgreSQL Experience working on feature-management systems such as feature services or features stores An understanding of complex data systems, including event-sourced data models The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links: iwoca benefits & policies Interview welcome pack
Tech Lead - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands on in the codebase, especially when the team is dealing with ambiguity, cross system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models. Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the 'product' is high quality data and you can 'speak the language' of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross functional projects. You can balance hands on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high stakes decision making. Bonus A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field. Experience building and maintaining analytics systems. Experience with Python, Snowflake, or PostgreSQL. Experience working on feature management systems such as feature services or features stores. An understanding of complex data systems, including event sourced data models. The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open minded, so definitely include your salary goals with your application. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year. A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse.
16/06/2026
Full time
Tech Lead - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands on in the codebase, especially when the team is dealing with ambiguity, cross system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models. Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the 'product' is high quality data and you can 'speak the language' of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross functional projects. You can balance hands on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high stakes decision making. Bonus A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field. Experience building and maintaining analytics systems. Experience with Python, Snowflake, or PostgreSQL. Experience working on feature management systems such as feature services or features stores. An understanding of complex data systems, including event sourced data models. The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open minded, so definitely include your salary goals with your application. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year. A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Web Designer - Marketing Hybrid in London The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Website team sits within the Brand team and is part of the wider Direct Acquisition team, which also includes Sales and Performance Marketing. The Brand team is relatively new and is tasked with ensuring we show up consistently, with authority and credibility. It's also responsible for creating demand at the top of the funnel, as well as empowering marketing, sales, and the wider business. The role We're looking for an experienced web designer to own and steward the visual identity of our public facing website, ensuring it looks great, showcases our brand, supports our marketing strategy, and reflects our position as one of the UK's leading fintechs. You'll be responsible for bringing our brand to life online. You'll manage and evolve our website design system, while also designing ad hoc layouts, pages and graphics. We use Webflow to build and manage our website, so you will be expected to become proficient using this platform. However, you don't necessarily need direct experience with Webflow - existing HTML and CSS skills will be most useful here. Drive our site's visual identity Design and implement reusable components and page templates that empower other team members to create their own pages Get into the nitty gritty of our design system, making key decisions on everything from fonts to layouts Lead on elevating and upholding our brand narrative Collaboration and growth Bring our new products and ventures to market, working with teams across the business to tell their story Work with analysts to uncover quantitative and qualitative insights that inform design decisions Tap into the community of iwoca designers and frontend engineers to work on solutions and develop your skillset Example projects Designing a high impact page for an ad campaign Building a new reusable page component for marketers to add to their landing pages Creating compelling data visualisations for a press release Using customer research to design a new calculator Requirements You apply core design principles confidently and creatively You have a good understanding of HTML and CSS You have a systematic approach to design, and enjoy making things organised and structured You can balance commercial, resource and technical constraints You actively experiment with AI in your design and implementation workflows, whether that's through AI assisted development (Claude Code, Codex, or similar), AI powered design tools (Figma, MCP or similar), or both. We're looking for someone who's curious about how AI changes design engineering and can help drive adoption across the team. Bonus Strong Figma knowledge Experience building and maintaining websites in Webflow Experience developing a design system Basic JavaScript or TypeScript knowledge Experience using animation in design Experience working in the B2B or finance space The salary We expect to pay from £50,000 - £80,000 for this role. But we're open minded, so definitely include your salary goals with your application. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community led groups, including running groups, padel, and monthly ping pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. Learning & Development A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links iwoca benefits & policies Interview welcome pack
16/06/2026
Full time
Web Designer - Marketing Hybrid in London The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Website team sits within the Brand team and is part of the wider Direct Acquisition team, which also includes Sales and Performance Marketing. The Brand team is relatively new and is tasked with ensuring we show up consistently, with authority and credibility. It's also responsible for creating demand at the top of the funnel, as well as empowering marketing, sales, and the wider business. The role We're looking for an experienced web designer to own and steward the visual identity of our public facing website, ensuring it looks great, showcases our brand, supports our marketing strategy, and reflects our position as one of the UK's leading fintechs. You'll be responsible for bringing our brand to life online. You'll manage and evolve our website design system, while also designing ad hoc layouts, pages and graphics. We use Webflow to build and manage our website, so you will be expected to become proficient using this platform. However, you don't necessarily need direct experience with Webflow - existing HTML and CSS skills will be most useful here. Drive our site's visual identity Design and implement reusable components and page templates that empower other team members to create their own pages Get into the nitty gritty of our design system, making key decisions on everything from fonts to layouts Lead on elevating and upholding our brand narrative Collaboration and growth Bring our new products and ventures to market, working with teams across the business to tell their story Work with analysts to uncover quantitative and qualitative insights that inform design decisions Tap into the community of iwoca designers and frontend engineers to work on solutions and develop your skillset Example projects Designing a high impact page for an ad campaign Building a new reusable page component for marketers to add to their landing pages Creating compelling data visualisations for a press release Using customer research to design a new calculator Requirements You apply core design principles confidently and creatively You have a good understanding of HTML and CSS You have a systematic approach to design, and enjoy making things organised and structured You can balance commercial, resource and technical constraints You actively experiment with AI in your design and implementation workflows, whether that's through AI assisted development (Claude Code, Codex, or similar), AI powered design tools (Figma, MCP or similar), or both. We're looking for someone who's curious about how AI changes design engineering and can help drive adoption across the team. Bonus Strong Figma knowledge Experience building and maintaining websites in Webflow Experience developing a design system Basic JavaScript or TypeScript knowledge Experience using animation in design Experience working in the B2B or finance space The salary We expect to pay from £50,000 - £80,000 for this role. But we're open minded, so definitely include your salary goals with your application. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community led groups, including running groups, padel, and monthly ping pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. Learning & Development A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links iwoca benefits & policies Interview welcome pack
The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team You'll join the Core Systems team, who are responsible for driving innovation across the business by optimising development, building data systems, and continuously improving iwoca products. We follow Agile-inspired processes, using continuous integration and delivery, so that features go live in days or weeks, not months or years. The role We are in the process of transitioning our entire analytics warehouse to Snowflake, from a federated SQL system to improve reliability and speed of accessing our wide data ecosystem. We run a variety of time consuming ETL tasks using libraries such as NumPy, Scikit-learn, Pandas, and view/tables from a variety of relational databases. The aim is to integrate and transition all to a single data warehouse using Snowflake and dbt. We are looking for someone who has a solid amount of experience in analytics engineering, who can advise and implement high quality and reliable ETL/ELT processes to bridge the gap between data engineering and analytics. Who will collaborate with analysts, data scientists and engineers to deliver and improve our data warehouse and processes. You will have the opportunity to learn lots and develop rapidly, with the ability to influence critical data infrastructure. We are embarking on a transition to a data mesh operating model and are looking for a proactive, self-motivated individual to help drive this change. The successful candidate will identify opportunities to improve data processes, enable self-service access across the organisation, and design the governance frameworks and guardrails required to ensure data quality, security, and consistency. The responsibilities Develop, construct, test and maintain ETL/ELT infrastructure. Implement robust data testing frameworks in dbt to monitor and ensure data quality and integrity. Enable product teams to self-serve data more effectively, empowering them to make faster, more informed decisions. Influence and shape the monitoring, observability, and reliability strategy for the data warehouse, ensuring high availability, performance, and data quality. Partner with analysts, data scientists, and business stakeholders to understand data requirements and deliver actionable solutions. Troubleshoot emerging data and operational problems, and be a source of knowledge for end-users on the most appropriate way of using data for their purposes. Support your teammates by learning and sharing your knowledge. Drive knowledge sharing and capability building through mentoring, coaching, and the creation of educational resources and best practices. The requirements Essential: Experience in implementing reliable and performant ETL/ELT pipelines. Experience with version control systems (e.g., Git) for dbt project management. Knowledge of CI/CD pipelines for analytics workflows. Experience with programming languages such as Python. Familiarity with data governance practices and frameworks. Professional experience in analytics engineering / data analytics. Solid understanding of SQL with hands on experience with dbt and Snowflake. Comfortable implementing custom (in-house) data solutions where off-the-shelf products are unavailable or unsuitable. Bonus: Advanced LookML knowledge. Experience using Pandas (TensorFlow, Scikit-learn, Matplotlib). DevOps practices Docker and Kubernetes. Understanding of data science concepts. Professional experience or a degree in a quantitative field, such as Mathematics, Physics, Engineering, or Computer Sciences. The salary We expect to pay from £70,000 - £100,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.
16/06/2026
Full time
The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team You'll join the Core Systems team, who are responsible for driving innovation across the business by optimising development, building data systems, and continuously improving iwoca products. We follow Agile-inspired processes, using continuous integration and delivery, so that features go live in days or weeks, not months or years. The role We are in the process of transitioning our entire analytics warehouse to Snowflake, from a federated SQL system to improve reliability and speed of accessing our wide data ecosystem. We run a variety of time consuming ETL tasks using libraries such as NumPy, Scikit-learn, Pandas, and view/tables from a variety of relational databases. The aim is to integrate and transition all to a single data warehouse using Snowflake and dbt. We are looking for someone who has a solid amount of experience in analytics engineering, who can advise and implement high quality and reliable ETL/ELT processes to bridge the gap between data engineering and analytics. Who will collaborate with analysts, data scientists and engineers to deliver and improve our data warehouse and processes. You will have the opportunity to learn lots and develop rapidly, with the ability to influence critical data infrastructure. We are embarking on a transition to a data mesh operating model and are looking for a proactive, self-motivated individual to help drive this change. The successful candidate will identify opportunities to improve data processes, enable self-service access across the organisation, and design the governance frameworks and guardrails required to ensure data quality, security, and consistency. The responsibilities Develop, construct, test and maintain ETL/ELT infrastructure. Implement robust data testing frameworks in dbt to monitor and ensure data quality and integrity. Enable product teams to self-serve data more effectively, empowering them to make faster, more informed decisions. Influence and shape the monitoring, observability, and reliability strategy for the data warehouse, ensuring high availability, performance, and data quality. Partner with analysts, data scientists, and business stakeholders to understand data requirements and deliver actionable solutions. Troubleshoot emerging data and operational problems, and be a source of knowledge for end-users on the most appropriate way of using data for their purposes. Support your teammates by learning and sharing your knowledge. Drive knowledge sharing and capability building through mentoring, coaching, and the creation of educational resources and best practices. The requirements Essential: Experience in implementing reliable and performant ETL/ELT pipelines. Experience with version control systems (e.g., Git) for dbt project management. Knowledge of CI/CD pipelines for analytics workflows. Experience with programming languages such as Python. Familiarity with data governance practices and frameworks. Professional experience in analytics engineering / data analytics. Solid understanding of SQL with hands on experience with dbt and Snowflake. Comfortable implementing custom (in-house) data solutions where off-the-shelf products are unavailable or unsuitable. Bonus: Advanced LookML knowledge. Experience using Pandas (TensorFlow, Scikit-learn, Matplotlib). DevOps practices Docker and Kubernetes. Understanding of data science concepts. Professional experience or a degree in a quantitative field, such as Mathematics, Physics, Engineering, or Computer Sciences. The salary We expect to pay from £70,000 - £100,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Would you like to join Hyde as a Salesforce Application Support Analyst? Do you enjoy solving problems, improving systems and helping teams work better? We're looking for a Salesforce Application Support Analyst to join Hyde's technology team and play a key role in keeping our business systems reliable, effective and easy to use. This is a great opportunity for someone who can combine technical knowledge with a customer-focused mindset. You'll support and improve Salesforce, help resolve day-to-day issues, work with colleagues across the business and contribute to better services for customers and teams. What you'll do Provide day-to-day support for Salesforce, helping users with system, data, access and performance issues. Investigate problems, identify root causes and work with colleagues or suppliers to put fixes in place. Support system upgrades, testing, releases and continuous improvements to keep applications stable and effective. Carry out approved Salesforce configuration changes, such as flows, page layouts, validation rules and automation. Help improve data quality, reporting and system performance so teams can make better decisions and deliver better services. Work closely with technology teams, business stakeholders and suppliers to make sure Salesforce continues to meet operational needs. What we're looking for Experience supporting Salesforce in a business environment, ideally including Service Cloud. Good understanding of Salesforce configuration, reporting, automation and data management. Strong problem-solving skills and the ability to investigate technical and data issues in a structured way. Experience of working with incident, change and release processes in a technology or support environment. Clear communication skills and the ability to work well with technical teams, suppliers and non-technical colleagues. We're committed to creating an inclusive workplace where everyone can thrive. We offer a competitive benefits package, including employer pension contributions of up to 10%, Minimum of 25 days' annual leave plus bank holidays, life insurance and a health cash plan. You'll have access to flexible benefits, wellbeing support and ongoing learning and development opportunities. You'll be joining an organisation with a clear social purpose, helping provide homes and communities that people are proud of. Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.
14/06/2026
Full time
Would you like to join Hyde as a Salesforce Application Support Analyst? Do you enjoy solving problems, improving systems and helping teams work better? We're looking for a Salesforce Application Support Analyst to join Hyde's technology team and play a key role in keeping our business systems reliable, effective and easy to use. This is a great opportunity for someone who can combine technical knowledge with a customer-focused mindset. You'll support and improve Salesforce, help resolve day-to-day issues, work with colleagues across the business and contribute to better services for customers and teams. What you'll do Provide day-to-day support for Salesforce, helping users with system, data, access and performance issues. Investigate problems, identify root causes and work with colleagues or suppliers to put fixes in place. Support system upgrades, testing, releases and continuous improvements to keep applications stable and effective. Carry out approved Salesforce configuration changes, such as flows, page layouts, validation rules and automation. Help improve data quality, reporting and system performance so teams can make better decisions and deliver better services. Work closely with technology teams, business stakeholders and suppliers to make sure Salesforce continues to meet operational needs. What we're looking for Experience supporting Salesforce in a business environment, ideally including Service Cloud. Good understanding of Salesforce configuration, reporting, automation and data management. Strong problem-solving skills and the ability to investigate technical and data issues in a structured way. Experience of working with incident, change and release processes in a technology or support environment. Clear communication skills and the ability to work well with technical teams, suppliers and non-technical colleagues. We're committed to creating an inclusive workplace where everyone can thrive. We offer a competitive benefits package, including employer pension contributions of up to 10%, Minimum of 25 days' annual leave plus bank holidays, life insurance and a health cash plan. You'll have access to flexible benefits, wellbeing support and ongoing learning and development opportunities. You'll be joining an organisation with a clear social purpose, helping provide homes and communities that people are proud of. Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.
Would you like to join Hyde as a Data Support Analyst? Hyde is looking for a Data Support Analyst to join our team. This is a great opportunity for someone who enjoys solving technical and data issues, supporting users and improving the way systems and data work across the organisation. Key responsibilities Provide technical and data support for business systems and user requests. Investigate data, integration and reconciliation issues and identify root causes. Use tools such as SQL, logs and monitoring dashboards to diagnose and resolve problems. Escalate complex issues to technical teams or suppliers where needed. Support users with clear advice and practical problem solving. Carry out data checks and reconciliations to maintain data quality across systems. Keep accurate records, logs and documentation to support compliance and service improvement. Work with colleagues across the organisation to improve processes and ways of working. What we're looking for Experience in a data support analyst, systems support or technical support role. Good working knowledge of SQL for data investigation and validation. Experience of troubleshooting system, data or integration issues. Ability to explain technical issues clearly to non-technical users. Strong attention to detail and a methodical approach to solving problems. Experience of working with cloud-based platforms such as AWS is helpful. Confidence using support tools, dashboards or command-line tools would be an advantage. A collaborative approach and the ability to manage your workload in a busy environment. At Hyde, we're committed to building homes and communities where people can thrive. We want our colleagues to grow their careers in a supportive, inclusive and purpose-driven organisation. Benefits Employer pension contributions of up to 10% 26 days annual leave, plus bank holidays Life insurance Health cash plan Retail discounts and flexible benefits Learning, development and career progression opportunities A range of wellbeing support, including an employee assistance programme and 24/7 online GP Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.
14/06/2026
Full time
Would you like to join Hyde as a Data Support Analyst? Hyde is looking for a Data Support Analyst to join our team. This is a great opportunity for someone who enjoys solving technical and data issues, supporting users and improving the way systems and data work across the organisation. Key responsibilities Provide technical and data support for business systems and user requests. Investigate data, integration and reconciliation issues and identify root causes. Use tools such as SQL, logs and monitoring dashboards to diagnose and resolve problems. Escalate complex issues to technical teams or suppliers where needed. Support users with clear advice and practical problem solving. Carry out data checks and reconciliations to maintain data quality across systems. Keep accurate records, logs and documentation to support compliance and service improvement. Work with colleagues across the organisation to improve processes and ways of working. What we're looking for Experience in a data support analyst, systems support or technical support role. Good working knowledge of SQL for data investigation and validation. Experience of troubleshooting system, data or integration issues. Ability to explain technical issues clearly to non-technical users. Strong attention to detail and a methodical approach to solving problems. Experience of working with cloud-based platforms such as AWS is helpful. Confidence using support tools, dashboards or command-line tools would be an advantage. A collaborative approach and the ability to manage your workload in a busy environment. At Hyde, we're committed to building homes and communities where people can thrive. We want our colleagues to grow their careers in a supportive, inclusive and purpose-driven organisation. Benefits Employer pension contributions of up to 10% 26 days annual leave, plus bank holidays Life insurance Health cash plan Retail discounts and flexible benefits Learning, development and career progression opportunities A range of wellbeing support, including an employee assistance programme and 24/7 online GP Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.
Tech Lead - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands on in the codebase, especially when the team is dealing with ambiguity, cross system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models. Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the 'product' is high quality data and you can 'speak the language' of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross functional projects. You can balance hands on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high stakes decision making. Bonus A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field. Experience building and maintaining analytics systems. Experience with Python, Snowflake, or PostgreSQL. Experience working on feature management systems such as feature services or features stores. An understanding of complex data systems, including event sourced data models. The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open minded, so definitely include your salary goals with your application. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year. A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse.
13/06/2026
Full time
Tech Lead - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands on in the codebase, especially when the team is dealing with ambiguity, cross system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models. Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the 'product' is high quality data and you can 'speak the language' of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross functional projects. You can balance hands on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high stakes decision making. Bonus A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field. Experience building and maintaining analytics systems. Experience with Python, Snowflake, or PostgreSQL. Experience working on feature management systems such as feature services or features stores. An understanding of complex data systems, including event sourced data models. The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open minded, so definitely include your salary goals with your application. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year. A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse.
Web Designer - Marketing Hybrid in London The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Website team sits within the Brand team and is part of the wider Direct Acquisition team, which also includes Sales and Performance Marketing. The Brand team is relatively new and is tasked with ensuring we show up consistently, with authority and credibility. It's also responsible for creating demand at the top of the funnel, as well as empowering marketing, sales, and the wider business. The role We're looking for an experienced web designer to own and steward the visual identity of our public facing website, ensuring it looks great, showcases our brand, supports our marketing strategy, and reflects our position as one of the UK's leading fintechs. You'll be responsible for bringing our brand to life online. You'll manage and evolve our website design system, while also designing ad hoc layouts, pages and graphics. We use Webflow to build and manage our website, so you will be expected to become proficient using this platform. However, you don't necessarily need direct experience with Webflow - existing HTML and CSS skills will be most useful here. Drive our site's visual identity Design and implement reusable components and page templates that empower other team members to create their own pages Get into the nitty gritty of our design system, making key decisions on everything from fonts to layouts Lead on elevating and upholding our brand narrative Collaboration and growth Bring our new products and ventures to market, working with teams across the business to tell their story Work with analysts to uncover quantitative and qualitative insights that inform design decisions Tap into the community of iwoca designers and frontend engineers to work on solutions and develop your skillset Example projects Designing a high impact page for an ad campaign Building a new reusable page component for marketers to add to their landing pages Creating compelling data visualisations for a press release Using customer research to design a new calculator Requirements You apply core design principles confidently and creatively You have a good understanding of HTML and CSS You have a systematic approach to design, and enjoy making things organised and structured You can balance commercial, resource and technical constraints You actively experiment with AI in your design and implementation workflows, whether that's through AI assisted development (Claude Code, Codex, or similar), AI powered design tools (Figma, MCP or similar), or both. We're looking for someone who's curious about how AI changes design engineering and can help drive adoption across the team. Bonus Strong Figma knowledge Experience building and maintaining websites in Webflow Experience developing a design system Basic JavaScript or TypeScript knowledge Experience using animation in design Experience working in the B2B or finance space The salary We expect to pay from £50,000 - £80,000 for this role. But we're open minded, so definitely include your salary goals with your application. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community led groups, including running groups, padel, and monthly ping pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. Learning & Development A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links iwoca benefits & policies Interview welcome pack
13/06/2026
Full time
Web Designer - Marketing Hybrid in London The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Website team sits within the Brand team and is part of the wider Direct Acquisition team, which also includes Sales and Performance Marketing. The Brand team is relatively new and is tasked with ensuring we show up consistently, with authority and credibility. It's also responsible for creating demand at the top of the funnel, as well as empowering marketing, sales, and the wider business. The role We're looking for an experienced web designer to own and steward the visual identity of our public facing website, ensuring it looks great, showcases our brand, supports our marketing strategy, and reflects our position as one of the UK's leading fintechs. You'll be responsible for bringing our brand to life online. You'll manage and evolve our website design system, while also designing ad hoc layouts, pages and graphics. We use Webflow to build and manage our website, so you will be expected to become proficient using this platform. However, you don't necessarily need direct experience with Webflow - existing HTML and CSS skills will be most useful here. Drive our site's visual identity Design and implement reusable components and page templates that empower other team members to create their own pages Get into the nitty gritty of our design system, making key decisions on everything from fonts to layouts Lead on elevating and upholding our brand narrative Collaboration and growth Bring our new products and ventures to market, working with teams across the business to tell their story Work with analysts to uncover quantitative and qualitative insights that inform design decisions Tap into the community of iwoca designers and frontend engineers to work on solutions and develop your skillset Example projects Designing a high impact page for an ad campaign Building a new reusable page component for marketers to add to their landing pages Creating compelling data visualisations for a press release Using customer research to design a new calculator Requirements You apply core design principles confidently and creatively You have a good understanding of HTML and CSS You have a systematic approach to design, and enjoy making things organised and structured You can balance commercial, resource and technical constraints You actively experiment with AI in your design and implementation workflows, whether that's through AI assisted development (Claude Code, Codex, or similar), AI powered design tools (Figma, MCP or similar), or both. We're looking for someone who's curious about how AI changes design engineering and can help drive adoption across the team. Bonus Strong Figma knowledge Experience building and maintaining websites in Webflow Experience developing a design system Basic JavaScript or TypeScript knowledge Experience using animation in design Experience working in the B2B or finance space The salary We expect to pay from £50,000 - £80,000 for this role. But we're open minded, so definitely include your salary goals with your application. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community led groups, including running groups, padel, and monthly ping pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. Learning & Development A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links iwoca benefits & policies Interview welcome pack
Tech Lead MLOps - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands-on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high-quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands-on in the codebase, especially when the team is dealing with ambiguity, cross-system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential: Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the product is high-quality data and you can speak the language of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross-functional projects. You can balance hands-on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high-stakes decision-making. Bonus: A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field Experience building and maintaining analytics systems Experience with Python, Snowflake, or PostgreSQL Experience working on feature-management systems such as feature services or features stores An understanding of complex data systems, including event-sourced data models The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links: iwoca benefits & policies Interview welcome pack
13/06/2026
Full time
Tech Lead MLOps - Decision Technology Hybrid in London / Remote within the UK The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk team builds and maintains the technology and models that determine who iwoca lends to, how much, and on what terms. Their work covers credit scoring, scorecard development, approval thresholds, and portfolio monitoring - all working to maximise lending volume without taking on disproportionate risk. The team has nine data scientists, four engineers, and two strategy analysts. The data scientists analyse past data and make the models; the engineers build and maintain the supporting infrastructure; and the strategy analysts translate model outputs into lending decisions. The role As Tech Lead, you'll be responsible for the engineering systems that underpin Credit Risk modelling at iwoca. You'll focus on the platform, pipelines, and production systems around the models, rather than building models yourself. This is a hands-on technical leadership role, combining technical direction, line management, and individual contribution. Technical leadership Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high-quality solutions. Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change. Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time. Individual contribution Stay hands-on in the codebase, especially when the team is dealing with ambiguity, cross-system complexity, or problems without an obvious owner. Lead by example in how problems are approached and how rigour is balanced with speed of delivery. Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production. Work that matters Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support. Better infrastructure leads to faster experimentation and better models Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering. The requirements Essential: Advanced proficiency in software development. Experience building and shaping large systems in complex business domains. Experience building robust systems where the product is high-quality data and you can speak the language of analysts and data scientists. Confidence to work closely with partners from other disciplines to challenge assumptions and discover underlying problems. Demonstrable leadership skills: you have mentored juniors and inspired teams to deliver cross-functional projects. You can balance hands-on coding with strategic planning. You use AI (like Cursor, Claude Code or similar) in your daily flow-whether for work or for fun. You use it to blast through boilerplate and research, so you can focus on the hard parts: complex architecture, rigour, and high-stakes decision-making. Bonus: A strong numerical or technical background, ideally with a degree in physics, engineering, maths, computer science or a related field Experience building and maintaining analytics systems Experience with Python, Snowflake, or PostgreSQL Experience working on feature-management systems such as feature services or features stores An understanding of complex data systems, including event-sourced data models The salary We expect to pay from £100,000 - £160,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links: iwoca benefits & policies Interview welcome pack
DEPT is a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We're tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. DEPT /AI has a single mission: to make the best work in the industry using AI. This role sits within our Data & AI practice, with deep expertise in leveraging AI across large-scale transformation programmes. The team includes data strategists, consultants, data scientists, and analysts working alongside DEPT teams worldwide across services from commerce and full-funnel media to content engineering and operations. You will be solving some of the hardest problems facing some of the best-loved brands in the world. JOB PURPOSE We are looking for an AI Consultant who can create strategic impact with AI, translating complex technology into business value for our clients. You will work with senior stakeholders to define AI strategies, lead transformation programmes, and design scalable AI solutions. This role joins an AI practice that spans EMEA and services clients globally, with a specific focus on expanding our UK&I offering. WHAT YOU'LL DO Lead AI strategy engagements, discovery workshops, and maturity assessments with enterprise clients across EMEA Define AI roadmaps and prioritized use case portfolios, anchored in business case and ROI Design (together with technical experts) and advise on data science and generative AI solutions for complex business problems Guide clients through AI transformation programmes, from vision to implementation Advise C suite and senior stakeholders on AI adoption strategy and organisational change Bring emerging technology thinking to client conversations and internal teams WHAT YOU'LL BRING Experience in an AI, data, or technology consulting role, preferably at a consulting firm or digital agency Strong track record working with enterprise clients, particularly across EMEA markets Confident working with senior stakeholders, from C suite to IT product owners and marketing leaders Ability to build business cases and communicate ROI of AI initiatives Understanding of AI transformation, change management, and enterprise implementation Deep understanding of Generative AI, NLP, and MLOps concepts Familiarity with Python, SQL, and cloud platforms (AWS, Azure, or GCP) is a plus Analytical, commercially minded, and a strong communicator WE OFFER A flexible, hybrid working policy (2 days from the office, depending on location) An excellent salary based on experience and equal pay policies Pension, free private healthcare, mental health support, and company sick pay scheme Help getting you to work with a season ticket loan and cycle to work scheme Enhanced family friendly policies to support new parents Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations Inspirational Talks, bringing the outside in with regular guest speakers and events Learning and Development, supporting your growth with continuous opportunities to learn and advance Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks at DEPT A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards Awesome clients. Whether big or small, local or global, at DEPT you'll get the opportunity to work with clients of all sizes and across all industries The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh t done. It is how we work, how we grow, and how we make things that matter. At DEPT , you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
08/06/2026
Full time
DEPT is a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We're tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. DEPT /AI has a single mission: to make the best work in the industry using AI. This role sits within our Data & AI practice, with deep expertise in leveraging AI across large-scale transformation programmes. The team includes data strategists, consultants, data scientists, and analysts working alongside DEPT teams worldwide across services from commerce and full-funnel media to content engineering and operations. You will be solving some of the hardest problems facing some of the best-loved brands in the world. JOB PURPOSE We are looking for an AI Consultant who can create strategic impact with AI, translating complex technology into business value for our clients. You will work with senior stakeholders to define AI strategies, lead transformation programmes, and design scalable AI solutions. This role joins an AI practice that spans EMEA and services clients globally, with a specific focus on expanding our UK&I offering. WHAT YOU'LL DO Lead AI strategy engagements, discovery workshops, and maturity assessments with enterprise clients across EMEA Define AI roadmaps and prioritized use case portfolios, anchored in business case and ROI Design (together with technical experts) and advise on data science and generative AI solutions for complex business problems Guide clients through AI transformation programmes, from vision to implementation Advise C suite and senior stakeholders on AI adoption strategy and organisational change Bring emerging technology thinking to client conversations and internal teams WHAT YOU'LL BRING Experience in an AI, data, or technology consulting role, preferably at a consulting firm or digital agency Strong track record working with enterprise clients, particularly across EMEA markets Confident working with senior stakeholders, from C suite to IT product owners and marketing leaders Ability to build business cases and communicate ROI of AI initiatives Understanding of AI transformation, change management, and enterprise implementation Deep understanding of Generative AI, NLP, and MLOps concepts Familiarity with Python, SQL, and cloud platforms (AWS, Azure, or GCP) is a plus Analytical, commercially minded, and a strong communicator WE OFFER A flexible, hybrid working policy (2 days from the office, depending on location) An excellent salary based on experience and equal pay policies Pension, free private healthcare, mental health support, and company sick pay scheme Help getting you to work with a season ticket loan and cycle to work scheme Enhanced family friendly policies to support new parents Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations Inspirational Talks, bringing the outside in with regular guest speakers and events Learning and Development, supporting your growth with continuous opportunities to learn and advance Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks at DEPT A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards Awesome clients. Whether big or small, local or global, at DEPT you'll get the opportunity to work with clients of all sizes and across all industries The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh t done. It is how we work, how we grow, and how we make things that matter. At DEPT , you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Acquisition Strategy and Tech team is the integrated growth engine for iwoca in Germany. We bridge the gap between high-level commercial strategy and the technical systems that power our customer journey. By combining growth analytics, performance modeling, and full stack engineering, we own the end to end acquisition funnel - from the very first touchpoint to a completed loan application. Our Core Focus: Strategic Growth & Analytics: We serve as the central hub for our Direct Marketing and Sales channels. We translate complex data into actionable strategies, ensuring our outreach is both scalable and profitably managed. Technical Infrastructure: We build and maintain the proprietary systems and models that drive our German operations. This includes optimizing the User Experience (UX) to ensure a frictionless onboarding process for small businesses. Operational Excellence: We connect the dots between data driven decision making and real world commercial impact. Our mission is to ensure every potential customer receives a clear, relevant, and rapid understanding of how iwoca can fund their business. We are a fast moving, cross functional unit designed to turn strategic hypotheses into measurable results. Whether it's refining a marketing model or shipping a new feature in the application journey, we ensure that iwoca's expansion in the German market is backed by robust tech and a clear commercial North Star. The role This role sits at the intersection of commercial strategy, data, and technology. Reporting into the Head of Direct Acquisition, you will lead a high performing, interdisciplinary team of three and own acquisition and activation outcomes for the German market. Your primary objective is to co define the growth strategy and partner closely with engineering and data teams to build the systems, onboarding journeys, and experiments that bring that strategy to life. The scope of this role is broad and we're not looking for someone with deep expertise in every domain the team covers - spanning strategy, analytics, product development, and data science - but rather someone intellectually curious, and skilled at asking the right questions. You'll define hypotheses, lead cross functional initiatives, and own the roadmap for how iwoca engages with German businesses. You will be accountable for measurable impact on acquisition and conversion, bringing ideas to life through rigorous commercial insight, strong customer empathy, and practical delivery. As a Lead, you will also be responsible for coaching your team and establishing the operating rhythm for this new unit. Market and problem understanding Deeply understand the German SME lending landscape, customer needs, and competitive context to sharpen our go to market strategy. Translate market and customer insight into clearly defined product problems and prioritised commercial opportunities. Inform targeting and segmentation strategies to help Marketing and Sales reach the right customers. Product build and optimisation Own the roadmap for acquisition and onboarding, working with engineers and data scientists to develop tools such as lead scoring systems, eligibility checkers, and onboarding journeys. Work with marketing and sales to evolve website content, sign up flows, and decisioning logic to increase conversion. Influence future team capability by helping define priorities, roles, and processes as we scale. Experimentation and insight Design, run, and interpret A/B tests across messaging, targeting, onboarding tools, and product flows. Identify opportunities using first principle reasoning supported by data, customer research, and funnel analysis. Cross functional collaboration Manage, coach, and develop a team of at the beginning two commercial strategy analysts and a data scientist focused on acquisition strategy and operational excellence. Lead cross functional initiatives, aligning engineering, data, marketing, and commercial stakeholders around clear goals, hypotheses, and success metrics. Translate high level business goals into testable hypotheses and actionable briefs for our technical teams. Help establish the operating rhythm, rituals, and roadmap processes for this new team. The requirements Essential Strong commercial mindset with proven experience driving go to market strategy and measurable acquisition growth. Experience in growth strategy, revenue operations, or a highly analytical commercial role with a track record of driving tech enabled or product led growth. Proven people management or team leadership experience, with the ability to build culture and establish operating rhythms in a newly formed team. Fluency in German and strong written communication skills tailored to customer facing environments. Strong analytical capability and experience with experimentation frameworks and A/B testing tools. Experience working with (or a strong desire to learn about) technical models such as lead scoring, predictive targeting, or qualification logic. Ability to work from first principles and thrive in ambiguity with curiosity and autonomy. Bonus Experience in fintech, lending, B2B SaaS, or regulated products. Experience working closely with engineering, product, or data science teams to ship features or models. Knowledge of the German SME ecosystem or B2B financial products. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community led groups, including running groups, padel, and monthly ping pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. Learning & development A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links iwoca benefits & policies
08/06/2026
Full time
The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Acquisition Strategy and Tech team is the integrated growth engine for iwoca in Germany. We bridge the gap between high-level commercial strategy and the technical systems that power our customer journey. By combining growth analytics, performance modeling, and full stack engineering, we own the end to end acquisition funnel - from the very first touchpoint to a completed loan application. Our Core Focus: Strategic Growth & Analytics: We serve as the central hub for our Direct Marketing and Sales channels. We translate complex data into actionable strategies, ensuring our outreach is both scalable and profitably managed. Technical Infrastructure: We build and maintain the proprietary systems and models that drive our German operations. This includes optimizing the User Experience (UX) to ensure a frictionless onboarding process for small businesses. Operational Excellence: We connect the dots between data driven decision making and real world commercial impact. Our mission is to ensure every potential customer receives a clear, relevant, and rapid understanding of how iwoca can fund their business. We are a fast moving, cross functional unit designed to turn strategic hypotheses into measurable results. Whether it's refining a marketing model or shipping a new feature in the application journey, we ensure that iwoca's expansion in the German market is backed by robust tech and a clear commercial North Star. The role This role sits at the intersection of commercial strategy, data, and technology. Reporting into the Head of Direct Acquisition, you will lead a high performing, interdisciplinary team of three and own acquisition and activation outcomes for the German market. Your primary objective is to co define the growth strategy and partner closely with engineering and data teams to build the systems, onboarding journeys, and experiments that bring that strategy to life. The scope of this role is broad and we're not looking for someone with deep expertise in every domain the team covers - spanning strategy, analytics, product development, and data science - but rather someone intellectually curious, and skilled at asking the right questions. You'll define hypotheses, lead cross functional initiatives, and own the roadmap for how iwoca engages with German businesses. You will be accountable for measurable impact on acquisition and conversion, bringing ideas to life through rigorous commercial insight, strong customer empathy, and practical delivery. As a Lead, you will also be responsible for coaching your team and establishing the operating rhythm for this new unit. Market and problem understanding Deeply understand the German SME lending landscape, customer needs, and competitive context to sharpen our go to market strategy. Translate market and customer insight into clearly defined product problems and prioritised commercial opportunities. Inform targeting and segmentation strategies to help Marketing and Sales reach the right customers. Product build and optimisation Own the roadmap for acquisition and onboarding, working with engineers and data scientists to develop tools such as lead scoring systems, eligibility checkers, and onboarding journeys. Work with marketing and sales to evolve website content, sign up flows, and decisioning logic to increase conversion. Influence future team capability by helping define priorities, roles, and processes as we scale. Experimentation and insight Design, run, and interpret A/B tests across messaging, targeting, onboarding tools, and product flows. Identify opportunities using first principle reasoning supported by data, customer research, and funnel analysis. Cross functional collaboration Manage, coach, and develop a team of at the beginning two commercial strategy analysts and a data scientist focused on acquisition strategy and operational excellence. Lead cross functional initiatives, aligning engineering, data, marketing, and commercial stakeholders around clear goals, hypotheses, and success metrics. Translate high level business goals into testable hypotheses and actionable briefs for our technical teams. Help establish the operating rhythm, rituals, and roadmap processes for this new team. The requirements Essential Strong commercial mindset with proven experience driving go to market strategy and measurable acquisition growth. Experience in growth strategy, revenue operations, or a highly analytical commercial role with a track record of driving tech enabled or product led growth. Proven people management or team leadership experience, with the ability to build culture and establish operating rhythms in a newly formed team. Fluency in German and strong written communication skills tailored to customer facing environments. Strong analytical capability and experience with experimentation frameworks and A/B testing tools. Experience working with (or a strong desire to learn about) technical models such as lead scoring, predictive targeting, or qualification logic. Ability to work from first principles and thrive in ambiguity with curiosity and autonomy. Bonus Experience in fintech, lending, B2B SaaS, or regulated products. Experience working closely with engineering, product, or data science teams to ship features or models. Knowledge of the German SME ecosystem or B2B financial products. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community led groups, including running groups, padel, and monthly ping pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. Learning & development A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links iwoca benefits & policies
The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Acquisition Strategy and Tech team is the integrated growth engine for iwoca in Germany. We bridge the gap between high-level commercial strategy and the technical systems that power our customer journey. By combining growth analytics, performance modeling, and full stack engineering, we own the end to end acquisition funnel - from the very first touchpoint to a completed loan application. Our Core Focus: Strategic Growth & Analytics: We serve as the central hub for our Direct Marketing and Sales channels. We translate complex data into actionable strategies, ensuring our outreach is both scalable and profitably managed. Technical Infrastructure: We build and maintain the proprietary systems and models that drive our German operations. This includes optimizing the User Experience (UX) to ensure a frictionless onboarding process for small businesses. Operational Excellence: We connect the dots between data driven decision making and real world commercial impact. Our mission is to ensure every potential customer receives a clear, relevant, and rapid understanding of how iwoca can fund their business. We are a fast moving, cross functional unit designed to turn strategic hypotheses into measurable results. Whether it's refining a marketing model or shipping a new feature in the application journey, we ensure that iwoca's expansion in the German market is backed by robust tech and a clear commercial North Star. The role This role sits at the intersection of commercial strategy, data, and technology. Reporting into the Head of Direct Acquisition, you will lead a high performing, interdisciplinary team of three and own acquisition and activation outcomes for the German market. Your primary objective is to co define the growth strategy and partner closely with engineering and data teams to build the systems, onboarding journeys, and experiments that bring that strategy to life. The scope of this role is broad and we're not looking for someone with deep expertise in every domain the team covers - spanning strategy, analytics, product development, and data science - but rather someone intellectually curious, and skilled at asking the right questions. You'll define hypotheses, lead cross functional initiatives, and own the roadmap for how iwoca engages with German businesses. You will be accountable for measurable impact on acquisition and conversion, bringing ideas to life through rigorous commercial insight, strong customer empathy, and practical delivery. As a Lead, you will also be responsible for coaching your team and establishing the operating rhythm for this new unit. Market and problem understanding Deeply understand the German SME lending landscape, customer needs, and competitive context to sharpen our go to market strategy. Translate market and customer insight into clearly defined product problems and prioritised commercial opportunities. Inform targeting and segmentation strategies to help Marketing and Sales reach the right customers. Product build and optimisation Own the roadmap for acquisition and onboarding, working with engineers and data scientists to develop tools such as lead scoring systems, eligibility checkers, and onboarding journeys. Work with marketing and sales to evolve website content, sign up flows, and decisioning logic to increase conversion. Influence future team capability by helping define priorities, roles, and processes as we scale. Experimentation and insight Design, run, and interpret A/B tests across messaging, targeting, onboarding tools, and product flows. Identify opportunities using first principle reasoning supported by data, customer research, and funnel analysis. Cross functional collaboration Manage, coach, and develop a team of at the beginning two commercial strategy analysts and a data scientist focused on acquisition strategy and operational excellence. Lead cross functional initiatives, aligning engineering, data, marketing, and commercial stakeholders around clear goals, hypotheses, and success metrics. Translate high level business goals into testable hypotheses and actionable briefs for our technical teams. Help establish the operating rhythm, rituals, and roadmap processes for this new team. The requirements Essential Strong commercial mindset with proven experience driving go to market strategy and measurable acquisition growth. Experience in growth strategy, revenue operations, or a highly analytical commercial role with a track record of driving tech enabled or product led growth. Proven people management or team leadership experience, with the ability to build culture and establish operating rhythms in a newly formed team. Fluency in German and strong written communication skills tailored to customer facing environments. Strong analytical capability and experience with experimentation frameworks and A/B testing tools. Experience working with (or a strong desire to learn about) technical models such as lead scoring, predictive targeting, or qualification logic. Ability to work from first principles and thrive in ambiguity with curiosity and autonomy. Bonus Experience in fintech, lending, B2B SaaS, or regulated products. Experience working closely with engineering, product, or data science teams to ship features or models. Knowledge of the German SME ecosystem or B2B financial products. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community led groups, including running groups, padel, and monthly ping pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. Learning & development A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links iwoca benefits & policies
05/06/2026
Full time
The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Acquisition Strategy and Tech team is the integrated growth engine for iwoca in Germany. We bridge the gap between high-level commercial strategy and the technical systems that power our customer journey. By combining growth analytics, performance modeling, and full stack engineering, we own the end to end acquisition funnel - from the very first touchpoint to a completed loan application. Our Core Focus: Strategic Growth & Analytics: We serve as the central hub for our Direct Marketing and Sales channels. We translate complex data into actionable strategies, ensuring our outreach is both scalable and profitably managed. Technical Infrastructure: We build and maintain the proprietary systems and models that drive our German operations. This includes optimizing the User Experience (UX) to ensure a frictionless onboarding process for small businesses. Operational Excellence: We connect the dots between data driven decision making and real world commercial impact. Our mission is to ensure every potential customer receives a clear, relevant, and rapid understanding of how iwoca can fund their business. We are a fast moving, cross functional unit designed to turn strategic hypotheses into measurable results. Whether it's refining a marketing model or shipping a new feature in the application journey, we ensure that iwoca's expansion in the German market is backed by robust tech and a clear commercial North Star. The role This role sits at the intersection of commercial strategy, data, and technology. Reporting into the Head of Direct Acquisition, you will lead a high performing, interdisciplinary team of three and own acquisition and activation outcomes for the German market. Your primary objective is to co define the growth strategy and partner closely with engineering and data teams to build the systems, onboarding journeys, and experiments that bring that strategy to life. The scope of this role is broad and we're not looking for someone with deep expertise in every domain the team covers - spanning strategy, analytics, product development, and data science - but rather someone intellectually curious, and skilled at asking the right questions. You'll define hypotheses, lead cross functional initiatives, and own the roadmap for how iwoca engages with German businesses. You will be accountable for measurable impact on acquisition and conversion, bringing ideas to life through rigorous commercial insight, strong customer empathy, and practical delivery. As a Lead, you will also be responsible for coaching your team and establishing the operating rhythm for this new unit. Market and problem understanding Deeply understand the German SME lending landscape, customer needs, and competitive context to sharpen our go to market strategy. Translate market and customer insight into clearly defined product problems and prioritised commercial opportunities. Inform targeting and segmentation strategies to help Marketing and Sales reach the right customers. Product build and optimisation Own the roadmap for acquisition and onboarding, working with engineers and data scientists to develop tools such as lead scoring systems, eligibility checkers, and onboarding journeys. Work with marketing and sales to evolve website content, sign up flows, and decisioning logic to increase conversion. Influence future team capability by helping define priorities, roles, and processes as we scale. Experimentation and insight Design, run, and interpret A/B tests across messaging, targeting, onboarding tools, and product flows. Identify opportunities using first principle reasoning supported by data, customer research, and funnel analysis. Cross functional collaboration Manage, coach, and develop a team of at the beginning two commercial strategy analysts and a data scientist focused on acquisition strategy and operational excellence. Lead cross functional initiatives, aligning engineering, data, marketing, and commercial stakeholders around clear goals, hypotheses, and success metrics. Translate high level business goals into testable hypotheses and actionable briefs for our technical teams. Help establish the operating rhythm, rituals, and roadmap processes for this new team. The requirements Essential Strong commercial mindset with proven experience driving go to market strategy and measurable acquisition growth. Experience in growth strategy, revenue operations, or a highly analytical commercial role with a track record of driving tech enabled or product led growth. Proven people management or team leadership experience, with the ability to build culture and establish operating rhythms in a newly formed team. Fluency in German and strong written communication skills tailored to customer facing environments. Strong analytical capability and experience with experimentation frameworks and A/B testing tools. Experience working with (or a strong desire to learn about) technical models such as lead scoring, predictive targeting, or qualification logic. Ability to work from first principles and thrive in ambiguity with curiosity and autonomy. Bonus Experience in fintech, lending, B2B SaaS, or regulated products. Experience working closely with engineering, product, or data science teams to ship features or models. Knowledge of the German SME ecosystem or B2B financial products. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community led groups, including running groups, padel, and monthly ping pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. Learning & development A learning and development budget for everyone. Company wide talks with internal and external speakers. Access to learning platforms like Treehouse. Useful links iwoca benefits & policies
Are you ready to make an impact in a dynamic, cross-functional environment? As an Analyst or Associate in the Markets Financial Resource Management team, you will work with Equities and Prime Financial Services management and desk heads to optimize their financial resource footprint. You'll interface with Trading, Financing, and Client Service organizations, gaining exposure to all major players and supporting strategic initiatives that drive profitability and resource efficiency. We offer a collaborative culture focused on your growth, skill development, and the opportunity to shape business strategy. As an Analyst or Associate within the Markets Financial Resource Management team, you will assess capital, balance sheet, and funding/liquidity needs, understand regulatory constraints, and translate firm strategy into actionable opportunities. You'll collaborate with Trading, Financing, and Client Service teams across Equities and Prime Financial Services, as well as Corporate and Investment Banking support functions. You'll also support cross product needs for other Markets Lines of Business and contribute to strategic projects and reporting for senior management. Job responsibilities Become a subject matter expert on capital, balance sheet, funding, and liquidity, and understand how financial constraints create challenges and opportunities for Equities and PFS franchises. Establish integrated capital and funding strategy across Markets Trading businesses. Analyze key financial metrics driving performance across equity trading strategies and products. Understand effects of internal policy and external regulatory changes to manage balance sheet, funding, liquidity, and capital related costs within Markets business. Support key regulatory requirements and projects such as CCAR, FRTB, and Recovery & Resolution. Execute value add FRM strategic initiatives to enhance business profitability. Develop new and improved reporting tools and analytics, partnering with Data Analytics and Technology teams to create Big Data solutions. Prepare materials and presentations reporting FRM team insights and initiatives to senior management. Assist with ad hoc strategic and business transformation projects. Required qualifications, capabilities, and skills Understanding of accounting, balance sheet, funding, and regulatory principles and their application. Self directed, highly motivated, and able to work independently on multiple priorities under pressure. Proactive and entrepreneurial mindset. Good interpersonal and communication skills, both verbal and written, with ability to interact comfortably across businesses and functions. Strong analytical skills, quantitative mindset, and excellent attention to detail. Excellent Excel and PowerPoint skills. Preferred qualifications, capabilities, and skills Experience or awareness of market, credit, and liquidity risk aspects of financial products in cash and derivatives instruments. Experience collaborating with cross functional teams. Bachelor's degree in Finance, Economics, Business, or a related field. Proactive approach to learning and professional development. Preferred qualifications, capabilities, and skills Experience developing reporting tools or analytics. This role encompasses the performance of regulated activity. The successful candidate will therefore be subject to meeting regulatory requirements in the assessment of fitness, propriety, knowledge and competence (as assessed by the Firm) and (where appropriate) approval by the relevant regulatory authorities to carry out such activities.
04/06/2026
Full time
Are you ready to make an impact in a dynamic, cross-functional environment? As an Analyst or Associate in the Markets Financial Resource Management team, you will work with Equities and Prime Financial Services management and desk heads to optimize their financial resource footprint. You'll interface with Trading, Financing, and Client Service organizations, gaining exposure to all major players and supporting strategic initiatives that drive profitability and resource efficiency. We offer a collaborative culture focused on your growth, skill development, and the opportunity to shape business strategy. As an Analyst or Associate within the Markets Financial Resource Management team, you will assess capital, balance sheet, and funding/liquidity needs, understand regulatory constraints, and translate firm strategy into actionable opportunities. You'll collaborate with Trading, Financing, and Client Service teams across Equities and Prime Financial Services, as well as Corporate and Investment Banking support functions. You'll also support cross product needs for other Markets Lines of Business and contribute to strategic projects and reporting for senior management. Job responsibilities Become a subject matter expert on capital, balance sheet, funding, and liquidity, and understand how financial constraints create challenges and opportunities for Equities and PFS franchises. Establish integrated capital and funding strategy across Markets Trading businesses. Analyze key financial metrics driving performance across equity trading strategies and products. Understand effects of internal policy and external regulatory changes to manage balance sheet, funding, liquidity, and capital related costs within Markets business. Support key regulatory requirements and projects such as CCAR, FRTB, and Recovery & Resolution. Execute value add FRM strategic initiatives to enhance business profitability. Develop new and improved reporting tools and analytics, partnering with Data Analytics and Technology teams to create Big Data solutions. Prepare materials and presentations reporting FRM team insights and initiatives to senior management. Assist with ad hoc strategic and business transformation projects. Required qualifications, capabilities, and skills Understanding of accounting, balance sheet, funding, and regulatory principles and their application. Self directed, highly motivated, and able to work independently on multiple priorities under pressure. Proactive and entrepreneurial mindset. Good interpersonal and communication skills, both verbal and written, with ability to interact comfortably across businesses and functions. Strong analytical skills, quantitative mindset, and excellent attention to detail. Excellent Excel and PowerPoint skills. Preferred qualifications, capabilities, and skills Experience or awareness of market, credit, and liquidity risk aspects of financial products in cash and derivatives instruments. Experience collaborating with cross functional teams. Bachelor's degree in Finance, Economics, Business, or a related field. Proactive approach to learning and professional development. Preferred qualifications, capabilities, and skills Experience developing reporting tools or analytics. This role encompasses the performance of regulated activity. The successful candidate will therefore be subject to meeting regulatory requirements in the assessment of fitness, propriety, knowledge and competence (as assessed by the Firm) and (where appropriate) approval by the relevant regulatory authorities to carry out such activities.
The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Knowledge Management team maintains iwoca's internal documentation - the Handbook - used by developers, analysts, product managers, and increasingly by the wider company. The project is four years old and has around 60 monthly contributors from across the business. The team has two other technical writers: you'll be the third. The documentation scope is expanding. iwoca is launching products on new, separate architectures - which means documentation can be better structured from the start. An internal AI chat uses the Handbook as its knowledge base, so well-organised content has a direct, visible impact on how the whole company finds information. There are also active projects to bring operations and people documentation into the Handbook. The Knowledge Management team is part of Core Systems, which provides the tools, infrastructure, and shared services that product-focused development teams rely on. There are ten more engineers in Core Systems, working in groups that focus on DevOps, data systems, and systems architecture. The team is mostly remote, with a daily virtual meeting, quarterly team meals in London, and company parties twice a year. The role Impact The current documentation is aimed at developers, yet half the company reads the Handbook each month and a third use it every day. About half of iwoca's developers contribute to it in any given month. The documentation you maintain and improve has a daily, visible effect on how people work - this is not documentation that sits on a shelf never to be read. An internal AI assistant uses the Handbook as its knowledge base, so the quality and structure of what you write directly determines how well the whole company can find answers. Document new products from day one, setting the standard before complexity accumulates. Ownership Run documentation migration projects end-to-end: scope what needs to move (and improve), get buy-in from the team that owns it, and deliver it - from operations documentation to people documentation and beyond. Choose your work based on impact. You decide when to raise the bar and when documentation is finished. Influence Shape how new departments adopt the Handbook. Work with teams that have never used Git, explain why their knowledge belongs in the Handbook, and either run the migration for them or support them doing it themselves. Mentor another technical writer - raise their standard by reviewing their work, sharing approaches, and role modeling how to run projects independently. Advocate for culture change: the documentation practices that worked for a startup of humans do not serve a scale-up of AI builders. You'll help iwoca recognise that and adapt. The requirements Essential 5+ years of experience writing or editing technical documentation. Proficiency with Git - you'll use it daily and help others learn to use it. Experience running documentation projects end-to-end: scoping, stakeholder buy in, and delivery. Experience influencing teams outside your own to adopt new practices or ways of working. Experience using AI tools to scale editorial and documentation work - not just writing assistance, but directing AI for reviews, migration tasks, and workflow automation. Bonus Experience documenting financial services or lending. Programming experience (Python, shell scripting). The ability to influence people in different teams who have competing incentives. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.
03/06/2026
Full time
The company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Knowledge Management team maintains iwoca's internal documentation - the Handbook - used by developers, analysts, product managers, and increasingly by the wider company. The project is four years old and has around 60 monthly contributors from across the business. The team has two other technical writers: you'll be the third. The documentation scope is expanding. iwoca is launching products on new, separate architectures - which means documentation can be better structured from the start. An internal AI chat uses the Handbook as its knowledge base, so well-organised content has a direct, visible impact on how the whole company finds information. There are also active projects to bring operations and people documentation into the Handbook. The Knowledge Management team is part of Core Systems, which provides the tools, infrastructure, and shared services that product-focused development teams rely on. There are ten more engineers in Core Systems, working in groups that focus on DevOps, data systems, and systems architecture. The team is mostly remote, with a daily virtual meeting, quarterly team meals in London, and company parties twice a year. The role Impact The current documentation is aimed at developers, yet half the company reads the Handbook each month and a third use it every day. About half of iwoca's developers contribute to it in any given month. The documentation you maintain and improve has a daily, visible effect on how people work - this is not documentation that sits on a shelf never to be read. An internal AI assistant uses the Handbook as its knowledge base, so the quality and structure of what you write directly determines how well the whole company can find answers. Document new products from day one, setting the standard before complexity accumulates. Ownership Run documentation migration projects end-to-end: scope what needs to move (and improve), get buy-in from the team that owns it, and deliver it - from operations documentation to people documentation and beyond. Choose your work based on impact. You decide when to raise the bar and when documentation is finished. Influence Shape how new departments adopt the Handbook. Work with teams that have never used Git, explain why their knowledge belongs in the Handbook, and either run the migration for them or support them doing it themselves. Mentor another technical writer - raise their standard by reviewing their work, sharing approaches, and role modeling how to run projects independently. Advocate for culture change: the documentation practices that worked for a startup of humans do not serve a scale-up of AI builders. You'll help iwoca recognise that and adapt. The requirements Essential 5+ years of experience writing or editing technical documentation. Proficiency with Git - you'll use it daily and help others learn to use it. Experience running documentation projects end-to-end: scoping, stakeholder buy in, and delivery. Experience influencing teams outside your own to adopt new practices or ways of working. Experience using AI tools to scale editorial and documentation work - not just writing assistance, but directing AI for reviews, migration tasks, and workflow automation. Bonus Experience documenting financial services or lending. Programming experience (Python, shell scripting). The ability to influence people in different teams who have competing incentives. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. Events and community-led groups, including running groups, padel, and monthly ping pong and pool competitions. The benefits Flexible working hours. Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% Pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year: we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.
