The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
We are looking to welcome a Business Development Manager into our Operations team. This is a newly created, pivotal position to fuel our growth through strategic planning and proactive execution. You will serve as our CRM champion, leveraging HubSpot to identify and convert opportunities, whilst providing high-level support to Partners in developing targeted BD plans. The role is enabling, not fee winning. It supports Partners and Fee Earners to generate sustainable growth through structured planning, targeted activity, and robust measurement. Phillips Law was formed in 1986, and since then we have been committed to building the region's strongest, dynamic, full-service law firm built on foundations of traditional values. In 2026, we continue to be featured in the Legal 500 - a globally recognised legal directory that serves as a comprehensive guide for clients seeking premium legal services. At Phillips Law our values mean we pull in the same direction, tell it like it is, do the right thing, break the mould, and deliver on our goals. What you'll be doing Develop and own the firm-wide Business Development plan Support development and alignment of individual Practice Group plans and integrate into overall firm-wide plan Report monthly to the Board on KPIs and activity BD and Event Management Design and coordinate Business Development campaigns and events, maintain a rolling annual calendar of planned activity and events Attendance at events is exception-based and not a default condition. Ensure Business Development activity aligns with brand standards Own strategic sponsorships, awards and directory submissions (Legal 500) Act as a champion of CRM data (HubSpot) to inform BD prioritisation Define Business Development success measures - including pipeline, engagement and ROI over time Contribute to Business Development onboarding guidance for new starters Identify Business Development capability and process gaps and work with the People Business Partner to address them Build and maintain strong relationships with key stakeholders including: Clients, Managing Director, Partners, Practice Group Partners, Senior Fractional External Marketing Director, Operations Manager and external suppliers To be successful for this position, you must have / be: Proven experience in Business Development or Growth roles within professional services (legal sector experience preferred) Strong understanding of relationship-led growth models, including referral-based and reputation-driven development Experience working with partner-led environments where influence, not authority, drives outcomes Commercially focused and outcome orientated Highly organised, resilient and able to manage competing priorities Ability to translate firm strategy into clear, prioritised and achievable Business Development plans Confidence in making trade-off decisions where time, budget and capacity are constrained Ability to challenge activity that is misaligned to agreed strategy or unlikely to deliver value Experience of planning major events and sponsorships Strong analytical mindset with the ability to interpret Business Development performance, pipeline influence and ROI over time Proficient user of CRM systems (HubSpot desirable) as a decision-support and insight tool Working knowledge of digital marketing channels, including SEO, content marketing and social media Actively uses benchmarking, peer networks and external insight to inform approach Strong written and verbal communication skills, with the ability to present insight and recommendations clearly Ability to influence Partner, Practice Group Partner's and senior stakeholders without direct authority Professional credibility and judgement appropriate to High Net Worth and corporate client environments Comfortable saying 'no' where activity is misaligned, capacity is exceeded or where ROI is unlikely to be achieved What you'll get Phillips offers a company pension scheme, a group life assurance scheme, 26 days holiday annually, and we offer a range of benefits including a cycle to work scheme amongst others. In addition, there are regular social events, a running and walking club, weekly fruit and free entry into the Basingstoke Half Marathon of which we are headline sponsors. Please note that any personal data provided in the course of your application will be processed in accordance with our Candidate Privacy Notice. We are an equal opportunities employer and welcome applications from all suitably qualified candidates.
25/06/2026
Full time
We are looking to welcome a Business Development Manager into our Operations team. This is a newly created, pivotal position to fuel our growth through strategic planning and proactive execution. You will serve as our CRM champion, leveraging HubSpot to identify and convert opportunities, whilst providing high-level support to Partners in developing targeted BD plans. The role is enabling, not fee winning. It supports Partners and Fee Earners to generate sustainable growth through structured planning, targeted activity, and robust measurement. Phillips Law was formed in 1986, and since then we have been committed to building the region's strongest, dynamic, full-service law firm built on foundations of traditional values. In 2026, we continue to be featured in the Legal 500 - a globally recognised legal directory that serves as a comprehensive guide for clients seeking premium legal services. At Phillips Law our values mean we pull in the same direction, tell it like it is, do the right thing, break the mould, and deliver on our goals. What you'll be doing Develop and own the firm-wide Business Development plan Support development and alignment of individual Practice Group plans and integrate into overall firm-wide plan Report monthly to the Board on KPIs and activity BD and Event Management Design and coordinate Business Development campaigns and events, maintain a rolling annual calendar of planned activity and events Attendance at events is exception-based and not a default condition. Ensure Business Development activity aligns with brand standards Own strategic sponsorships, awards and directory submissions (Legal 500) Act as a champion of CRM data (HubSpot) to inform BD prioritisation Define Business Development success measures - including pipeline, engagement and ROI over time Contribute to Business Development onboarding guidance for new starters Identify Business Development capability and process gaps and work with the People Business Partner to address them Build and maintain strong relationships with key stakeholders including: Clients, Managing Director, Partners, Practice Group Partners, Senior Fractional External Marketing Director, Operations Manager and external suppliers To be successful for this position, you must have / be: Proven experience in Business Development or Growth roles within professional services (legal sector experience preferred) Strong understanding of relationship-led growth models, including referral-based and reputation-driven development Experience working with partner-led environments where influence, not authority, drives outcomes Commercially focused and outcome orientated Highly organised, resilient and able to manage competing priorities Ability to translate firm strategy into clear, prioritised and achievable Business Development plans Confidence in making trade-off decisions where time, budget and capacity are constrained Ability to challenge activity that is misaligned to agreed strategy or unlikely to deliver value Experience of planning major events and sponsorships Strong analytical mindset with the ability to interpret Business Development performance, pipeline influence and ROI over time Proficient user of CRM systems (HubSpot desirable) as a decision-support and insight tool Working knowledge of digital marketing channels, including SEO, content marketing and social media Actively uses benchmarking, peer networks and external insight to inform approach Strong written and verbal communication skills, with the ability to present insight and recommendations clearly Ability to influence Partner, Practice Group Partner's and senior stakeholders without direct authority Professional credibility and judgement appropriate to High Net Worth and corporate client environments Comfortable saying 'no' where activity is misaligned, capacity is exceeded or where ROI is unlikely to be achieved What you'll get Phillips offers a company pension scheme, a group life assurance scheme, 26 days holiday annually, and we offer a range of benefits including a cycle to work scheme amongst others. In addition, there are regular social events, a running and walking club, weekly fruit and free entry into the Basingstoke Half Marathon of which we are headline sponsors. Please note that any personal data provided in the course of your application will be processed in accordance with our Candidate Privacy Notice. We are an equal opportunities employer and welcome applications from all suitably qualified candidates.
Retail Category Manager, B2B page is loaded Retail Category Manager, B2Blocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R-113633 Retail Category Manager B2B (Telecommunications) Location: United Kingdom (hybrid/flexible options available) The opportunity Reporting to the Commercial Director (Retail), you'll grow our retail network and B2B partnerships across the UK helping more customers access fast, reliable device repair and renewed device sales. You'll spot new opportunities, build trusted relationships, and work cross-functionally to deliver commercial growth alongside a consistently great customer experience.You'll identify and develop new business, while strengthening our existing corporate accounts. You'll generate and progress leads, build and manage your portfolio, and develop strong relationships with local businesses and strategic partners. What you'll do Build and deliver a B2B growth strategy for iSmash, identifying new opportunities and translating them into measurable revenue. Research and analyse market trends, competitor activity, and emerging sectors to identify potential clients, locations, and partnerships. Create and deliver plans for revenue generation, network expansion, and customer experience improvements. Own account management building long-term relationships with existing and prospective clients and acting as a consistent point of contact. Manage the sales pipeline, lead commercial negotiations, and close deals that align with business goals and customer needs. Run regular account reviews, understand client objectives, and propose solutions that add measurable value. Develop initiatives that increase repair service uptake, renewed device sales, and accessory sales across the network. Track KPIs, prepare proposals, and share clear performance updates with senior stakeholders. Represent iSmash at relevant sales and networking events, building our brand and partner community. Collaborate with marketing, sales, operations, and product teams to deliver joined-up plans and a great partner experience. What you'll bring Experience in business development, account management, or partnerships (a degree or equivalent experience welcomed). A strong track record of growing revenue in retail or telecommunications (device repair/renewed devices is a plus). Confident negotiation and relationship-building skills, with the ability to influence a range of stakeholders. Commercial mindset and comfort using data to shape decisions (e.g., pipeline, revenue, margin, and market insights). Clear communication and presentation skills you can tailor your approach to different audiences. Comfortable using CRM tools and Microsoft Office (or equivalent tools) to manage your pipeline and reporting. Our Benefits: Performance Bonus Scheme Flexible Working Laptop and company mobile phone A range of benefits across finance, wellbeing, and social connection Private Medical Insurance Internal Wellbeing Programme Learning and Development opportunitiesWe're committed to building an inclusive workplace where everyone can belong and do their best work. We welcome applications from all backgrounds, identities, and lived experiences. If you need any reasonable adjustments or support during the recruitment process, please let us know we're happy to help. Our Values Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen. We work with the world's top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we're united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive.
25/06/2026
Full time
Retail Category Manager, B2B page is loaded Retail Category Manager, B2Blocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R-113633 Retail Category Manager B2B (Telecommunications) Location: United Kingdom (hybrid/flexible options available) The opportunity Reporting to the Commercial Director (Retail), you'll grow our retail network and B2B partnerships across the UK helping more customers access fast, reliable device repair and renewed device sales. You'll spot new opportunities, build trusted relationships, and work cross-functionally to deliver commercial growth alongside a consistently great customer experience.You'll identify and develop new business, while strengthening our existing corporate accounts. You'll generate and progress leads, build and manage your portfolio, and develop strong relationships with local businesses and strategic partners. What you'll do Build and deliver a B2B growth strategy for iSmash, identifying new opportunities and translating them into measurable revenue. Research and analyse market trends, competitor activity, and emerging sectors to identify potential clients, locations, and partnerships. Create and deliver plans for revenue generation, network expansion, and customer experience improvements. Own account management building long-term relationships with existing and prospective clients and acting as a consistent point of contact. Manage the sales pipeline, lead commercial negotiations, and close deals that align with business goals and customer needs. Run regular account reviews, understand client objectives, and propose solutions that add measurable value. Develop initiatives that increase repair service uptake, renewed device sales, and accessory sales across the network. Track KPIs, prepare proposals, and share clear performance updates with senior stakeholders. Represent iSmash at relevant sales and networking events, building our brand and partner community. Collaborate with marketing, sales, operations, and product teams to deliver joined-up plans and a great partner experience. What you'll bring Experience in business development, account management, or partnerships (a degree or equivalent experience welcomed). A strong track record of growing revenue in retail or telecommunications (device repair/renewed devices is a plus). Confident negotiation and relationship-building skills, with the ability to influence a range of stakeholders. Commercial mindset and comfort using data to shape decisions (e.g., pipeline, revenue, margin, and market insights). Clear communication and presentation skills you can tailor your approach to different audiences. Comfortable using CRM tools and Microsoft Office (or equivalent tools) to manage your pipeline and reporting. Our Benefits: Performance Bonus Scheme Flexible Working Laptop and company mobile phone A range of benefits across finance, wellbeing, and social connection Private Medical Insurance Internal Wellbeing Programme Learning and Development opportunitiesWe're committed to building an inclusive workplace where everyone can belong and do their best work. We welcome applications from all backgrounds, identities, and lived experiences. If you need any reasonable adjustments or support during the recruitment process, please let us know we're happy to help. Our Values Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen. We work with the world's top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we're united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive.
Drive growth across a high impact data portfolio and take ownership of building strategic client partnerships as a Senior Business Development Manager (Data Mastering) across the UK and Europe. In this senior, quota carrying role, you will take ownership of the full sales cycle, from opening new enterprise opportunities to closing complex deals and expanding existing client relationships. Working with a specialist and collaborative sales team, you will represent innovative Data Mastering solutions, engage with senior stakeholders, and influence strategic outcomes. This is an opportunity to combine commercial leadership with industry expertise, while building long term partnerships and contributing directly to ambitious growth targets. Responsibilities Managing and delivering against an individual sales quota by identifying, opening and winning new enterprise customers across the UK and Europe. Driving revenue growth within existing clients while developing strategic partner relationships to accelerate growth. Building and strengthening relationships with clients, prospects and business partners to support long term success. Leading sales and promotional activities, including industry events and customer engagements, to enhance brand visibility. Developing and executing sales strategies based on market research to achieve ambitious growth targets. Representing client and prospect requirements internally across marketing, product, technology and operations teams. Qualifications You will have proven, senior level experience in enterprise data or data management sales within the financial services industry. You will have strong communication and presentation skills, with the ability to build credibility and rapport at all levels. You will be a proactive, self starting sales professional who is confident opening new doors and creating opportunities. You will be confident tailoring and presenting complex propositions to clients and negotiating effectively. You will be comfortable using Salesforce, Microsoft Office tools and AI solutions to enhance sales productivity. FE fundinfo is a leading financial data provider, connecting the investment industry across the UK, Europe, and Asia Pacific through an integrated platform. Our skilled team empowers clients with data driven insights, making the industry navigate complexity with confidence. At FE fundinfo, you will be part of a collaborative and forward thinking environment where innovation and partnership are highly valued. Our Commercial teams work closely across functions to deliver meaningful outcomes for clients, with opportunities to engage in industry events, contribute to product direction, and continuously develop your expertise. We offer a flexible and supportive working environment that encourages autonomy, growth and high performance. UK Benefits 25 days of annual leave with the option to buy an extra 5 days each year. Benefit from enhanced paternity, maternity, and shared parental leave. Secure your future with our pension scheme. Advance your career with sponsored learning and development, including formal qualifications. Private medical insurance as employee wellbeing matters. Stay fit with discounted gym memberships. Take advantage of the Bike to Work scheme for eco friendly commuting. Keep your eyes sharp with eye care and flu jab services.
25/06/2026
Full time
Drive growth across a high impact data portfolio and take ownership of building strategic client partnerships as a Senior Business Development Manager (Data Mastering) across the UK and Europe. In this senior, quota carrying role, you will take ownership of the full sales cycle, from opening new enterprise opportunities to closing complex deals and expanding existing client relationships. Working with a specialist and collaborative sales team, you will represent innovative Data Mastering solutions, engage with senior stakeholders, and influence strategic outcomes. This is an opportunity to combine commercial leadership with industry expertise, while building long term partnerships and contributing directly to ambitious growth targets. Responsibilities Managing and delivering against an individual sales quota by identifying, opening and winning new enterprise customers across the UK and Europe. Driving revenue growth within existing clients while developing strategic partner relationships to accelerate growth. Building and strengthening relationships with clients, prospects and business partners to support long term success. Leading sales and promotional activities, including industry events and customer engagements, to enhance brand visibility. Developing and executing sales strategies based on market research to achieve ambitious growth targets. Representing client and prospect requirements internally across marketing, product, technology and operations teams. Qualifications You will have proven, senior level experience in enterprise data or data management sales within the financial services industry. You will have strong communication and presentation skills, with the ability to build credibility and rapport at all levels. You will be a proactive, self starting sales professional who is confident opening new doors and creating opportunities. You will be confident tailoring and presenting complex propositions to clients and negotiating effectively. You will be comfortable using Salesforce, Microsoft Office tools and AI solutions to enhance sales productivity. FE fundinfo is a leading financial data provider, connecting the investment industry across the UK, Europe, and Asia Pacific through an integrated platform. Our skilled team empowers clients with data driven insights, making the industry navigate complexity with confidence. At FE fundinfo, you will be part of a collaborative and forward thinking environment where innovation and partnership are highly valued. Our Commercial teams work closely across functions to deliver meaningful outcomes for clients, with opportunities to engage in industry events, contribute to product direction, and continuously develop your expertise. We offer a flexible and supportive working environment that encourages autonomy, growth and high performance. UK Benefits 25 days of annual leave with the option to buy an extra 5 days each year. Benefit from enhanced paternity, maternity, and shared parental leave. Secure your future with our pension scheme. Advance your career with sponsored learning and development, including formal qualifications. Private medical insurance as employee wellbeing matters. Stay fit with discounted gym memberships. Take advantage of the Bike to Work scheme for eco friendly commuting. Keep your eyes sharp with eye care and flu jab services.
Pet Drugs Online is one of the UK's largest and most trusted suppliers of veterinary medicines and pet products. Part of IVC Evidensia, Europe's largest veterinary group, we're passionate about delivering outstanding service - not just to our customers, but to our people too. We're proud of our friendly, dog loving culture, and we work hard to create an environment where everyone feels valued, supported, and able to thrive. We're seeking a commercially driven eCommerce Merchandising Manager to join the eCommerce team at Pet Drugs Online. This is a high-impact leadership role responsible for driving online sales growth, improving conversion, and leading a fast paced merchandising function within a scaling digital business. How You'll Make a Difference You will work closely with senior leaders to shape and deliver the online merchandising strategy, ensuring products are optimally presented, priced, and promoted across all digital channels. You'll lead a team responsible for onsite merchandising execution, using data and insight to continuously improve performance and customer experience. This role sits within the eCommerce leadership team and plays a key part in delivering ambitious revenue and profitability targets. Key Responsibilities Lead and develop the online merchandising strategy to drive conversion, revenue, and profit Manage and coordinate the merchandising team, ensuring clear prioritisation and delivery of trading plans Own onsite merchandising execution, including product listings, pricing, hierarchy, and promotional campaigns Continuously optimise site performance using analytics, search data, and customer behaviour insights Develop and maintain robust product lifecycle and listing audit processes Collaborate cross-functionally with SEO, PPC, suppliers, and content teams to maximise product visibility and performance Improve onsite search performance and personalisation to enhance customer experience Build strong supplier and brand relationships to secure high quality product content Lead people management activity including 1:1s, appraisals, and performance development Drive process improvement and embed a high performance, data led culture You Might Be a Great Fit If Proven success in an eCommerce merchandising or trading role with measurable commercial impact Strong leadership experience, with the ability to build, develop, and motivate high performing teams Highly analytical, with strong understanding of eCommerce KPIs, conversion drivers, and customer behaviour Experienced in using web analytics tools (e.g. GA, heatmaps, ContentSquare) Comfortable working with product data, PIM systems, and ecommerce platformsStrong stakeholder management skills across commercial, marketing, and supplier partners Highly organised, detail oriented, and able to manage multiple priorities in a fast paced environment Confident using data to influence decisions and drive continuous improvement Experience with Adobe Commerce, ERP systems, or PIM platforms (e.g. Pimberly) Experience in pet retail or similar high volume eCommerce environments Exposure to product discovery and optimisation tools How We'll Support You A key leadership role within a growing eCommerce function Opportunities to influence strategy and drive commercial performance Ongoing learning and development supported by experienced colleagues and leaders A collaborative, values led culture focused on care, community and continuous improvement What You'll Get 5 weeks holiday (increasing with service) + bank holidays Bring your dog to work Up to 50% discount on pet products and veterinary fees (IVC practices) Company pension (5% employee / 3% employer) Hybrid working model Employee Assistance Programme & wellbeing support Cycle to Work scheme Healthcare Cash Plan Retail discounts via our rewards platform Free on site parking Friendly, casual, dog loving office culture What We Offer Our Team Healthcare Cash Plan Cycle to Work scheme Green Cars salary sacrifice scheme Voluntary benefits: choose from a range of benefits to suit you Discounted staff pet care Access to discounts/cashback with hundreds of participating retailers IVC Evidensia UK IVC Evidensia, The Chocolate Factory, Keynsham, BS31 2AU, United Kingdom Diversity, Equality, Inclusion and Belonging We are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from any minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
25/06/2026
Full time
Pet Drugs Online is one of the UK's largest and most trusted suppliers of veterinary medicines and pet products. Part of IVC Evidensia, Europe's largest veterinary group, we're passionate about delivering outstanding service - not just to our customers, but to our people too. We're proud of our friendly, dog loving culture, and we work hard to create an environment where everyone feels valued, supported, and able to thrive. We're seeking a commercially driven eCommerce Merchandising Manager to join the eCommerce team at Pet Drugs Online. This is a high-impact leadership role responsible for driving online sales growth, improving conversion, and leading a fast paced merchandising function within a scaling digital business. How You'll Make a Difference You will work closely with senior leaders to shape and deliver the online merchandising strategy, ensuring products are optimally presented, priced, and promoted across all digital channels. You'll lead a team responsible for onsite merchandising execution, using data and insight to continuously improve performance and customer experience. This role sits within the eCommerce leadership team and plays a key part in delivering ambitious revenue and profitability targets. Key Responsibilities Lead and develop the online merchandising strategy to drive conversion, revenue, and profit Manage and coordinate the merchandising team, ensuring clear prioritisation and delivery of trading plans Own onsite merchandising execution, including product listings, pricing, hierarchy, and promotional campaigns Continuously optimise site performance using analytics, search data, and customer behaviour insights Develop and maintain robust product lifecycle and listing audit processes Collaborate cross-functionally with SEO, PPC, suppliers, and content teams to maximise product visibility and performance Improve onsite search performance and personalisation to enhance customer experience Build strong supplier and brand relationships to secure high quality product content Lead people management activity including 1:1s, appraisals, and performance development Drive process improvement and embed a high performance, data led culture You Might Be a Great Fit If Proven success in an eCommerce merchandising or trading role with measurable commercial impact Strong leadership experience, with the ability to build, develop, and motivate high performing teams Highly analytical, with strong understanding of eCommerce KPIs, conversion drivers, and customer behaviour Experienced in using web analytics tools (e.g. GA, heatmaps, ContentSquare) Comfortable working with product data, PIM systems, and ecommerce platformsStrong stakeholder management skills across commercial, marketing, and supplier partners Highly organised, detail oriented, and able to manage multiple priorities in a fast paced environment Confident using data to influence decisions and drive continuous improvement Experience with Adobe Commerce, ERP systems, or PIM platforms (e.g. Pimberly) Experience in pet retail or similar high volume eCommerce environments Exposure to product discovery and optimisation tools How We'll Support You A key leadership role within a growing eCommerce function Opportunities to influence strategy and drive commercial performance Ongoing learning and development supported by experienced colleagues and leaders A collaborative, values led culture focused on care, community and continuous improvement What You'll Get 5 weeks holiday (increasing with service) + bank holidays Bring your dog to work Up to 50% discount on pet products and veterinary fees (IVC practices) Company pension (5% employee / 3% employer) Hybrid working model Employee Assistance Programme & wellbeing support Cycle to Work scheme Healthcare Cash Plan Retail discounts via our rewards platform Free on site parking Friendly, casual, dog loving office culture What We Offer Our Team Healthcare Cash Plan Cycle to Work scheme Green Cars salary sacrifice scheme Voluntary benefits: choose from a range of benefits to suit you Discounted staff pet care Access to discounts/cashback with hundreds of participating retailers IVC Evidensia UK IVC Evidensia, The Chocolate Factory, Keynsham, BS31 2AU, United Kingdom Diversity, Equality, Inclusion and Belonging We are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from any minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Reporting Senior Analyst Department: Client Role Employment Type: Permanent - Full Time Location: London, UK Description We are currently representing a leading global Financial Services firm in the appointment of high calibre professionals as part of a period of strategic growth and investment. Our client operates at the intersection of corporate, fiduciary and regulatory services, partnering with private equity houses, investment managers and international financial institutions. Backed by long term institutional investment and an established global brand, the firm is scaling its capabilities, technology and international footprint. This is an opportunity to join a business that combines the agility of a growth platform with the credibility, client base and governance of a market leader. The Role As a Senior Reporting Analyst, you will play a key role in delivering high quality data insights across the business. Working closely with senior stakeholders, you will design and develop dashboards, reports and analytical solutions that support decision making and operational performance. This role offers the opportunity to work with complex datasets, drive improvements in data quality and reporting processes, and contribute to building a more data driven organisation. Key Responsibilities Design and deliver advanced reporting solutions, including dashboards, scorecards and KPI tracking across multiple business areas. Develop and maintain reports using tools such as Power BI, SQL and other reporting platforms. Perform ad hoc data analysis to support business needs, providing timely and actionable insights. Ensure data accuracy and integrity through effective data collection, validation and cleansing processes. Identify opportunities for process improvement, implementing best practices in data management and reporting. Analyse complex datasets to identify trends, patterns and anomalies that support strategic decision making. Support the development of scalable reporting solutions, including automated and scheduled reporting service. Skills, Knowledge and Expertise Experience developing reporting solutions using Power BI, with strong data visualisation capability. Proficiency in SQL Server environments, including SQL Management Studio and working with structured datasets. Experience with automated reporting tools such as SSRS. Advanced Excel skills, including pivot tables, data models and data analysis techniques. Experience working with XML/JSON data structures within SQL environments. Strong analytical mindset, with the ability to interpret complex data and translate it into meaningful insights. High attention to detail, with a focus on data accuracy and documentation. Strong organisational and time management skills, with the ability to manage both BAU and project work. Excellent communication skills, both written and verbal. Understanding of KYC data and corporate structures is advantageous.
25/06/2026
Full time
Reporting Senior Analyst Department: Client Role Employment Type: Permanent - Full Time Location: London, UK Description We are currently representing a leading global Financial Services firm in the appointment of high calibre professionals as part of a period of strategic growth and investment. Our client operates at the intersection of corporate, fiduciary and regulatory services, partnering with private equity houses, investment managers and international financial institutions. Backed by long term institutional investment and an established global brand, the firm is scaling its capabilities, technology and international footprint. This is an opportunity to join a business that combines the agility of a growth platform with the credibility, client base and governance of a market leader. The Role As a Senior Reporting Analyst, you will play a key role in delivering high quality data insights across the business. Working closely with senior stakeholders, you will design and develop dashboards, reports and analytical solutions that support decision making and operational performance. This role offers the opportunity to work with complex datasets, drive improvements in data quality and reporting processes, and contribute to building a more data driven organisation. Key Responsibilities Design and deliver advanced reporting solutions, including dashboards, scorecards and KPI tracking across multiple business areas. Develop and maintain reports using tools such as Power BI, SQL and other reporting platforms. Perform ad hoc data analysis to support business needs, providing timely and actionable insights. Ensure data accuracy and integrity through effective data collection, validation and cleansing processes. Identify opportunities for process improvement, implementing best practices in data management and reporting. Analyse complex datasets to identify trends, patterns and anomalies that support strategic decision making. Support the development of scalable reporting solutions, including automated and scheduled reporting service. Skills, Knowledge and Expertise Experience developing reporting solutions using Power BI, with strong data visualisation capability. Proficiency in SQL Server environments, including SQL Management Studio and working with structured datasets. Experience with automated reporting tools such as SSRS. Advanced Excel skills, including pivot tables, data models and data analysis techniques. Experience working with XML/JSON data structures within SQL environments. Strong analytical mindset, with the ability to interpret complex data and translate it into meaningful insights. High attention to detail, with a focus on data accuracy and documentation. Strong organisational and time management skills, with the ability to manage both BAU and project work. Excellent communication skills, both written and verbal. Understanding of KYC data and corporate structures is advantageous.
Owen Daniels is seeking a Senior Authorised Person (SAP) or High Voltage Manager to lead the development of their in-house Private Networks capability. This role allows you to create an operation from the ground up and requires a combination of technical knowledge and leadership skills. The ideal candidate will have significant High Voltage operational experience, previous SAP authorization, and strong project management abilities. This position offers a competitive salary, benefits, and a pathway into senior leadership within a growing business.
25/06/2026
Full time
Owen Daniels is seeking a Senior Authorised Person (SAP) or High Voltage Manager to lead the development of their in-house Private Networks capability. This role allows you to create an operation from the ground up and requires a combination of technical knowledge and leadership skills. The ideal candidate will have significant High Voltage operational experience, previous SAP authorization, and strong project management abilities. This position offers a competitive salary, benefits, and a pathway into senior leadership within a growing business.
Anglian Water Group Ltd.
Peterborough, Cambridgeshire
Delivery Manager - CivilsApplylocations: Huntingdon: Kettering: Cambridge: St Neots: Kings Lynntime type: Full timeposted on: Posted Todayjob requisition id: R36801 Salary: £60,000 - £65,000, depending on skills and experience Location: Flexible across the Anglian Water region, with regular travel to Peterborough and Huntingdon Contract Type: Full-time (flexibility for part-time), PermanentAt Anglian Water , our purpose is to bring environmental and social prosperity to the region we serve. We're proud to deliver safe, reliable water services for millions of customers while protecting the environment for future generations.We're looking for a Civils Delivery Manager to lead the safe and efficient delivery of our Storage Point refurbishment programme , a key part of the Supply Maintenance Delivery (SMD) function.With a strong focus on civils and construction activities, you'll take accountability for construction assurance, programme control, cost management, and contractor performance, ensuring works are delivered safely, compliantly, and to the highest quality standards. You'll lead multi-disciplinary delivery teams and work in close partnership with our construction supply chain in a highly regulated, operational environment. Key Responsibilities Lead the safe and compliant delivery of civils and construction activities within the Storage Point refurbishment programme, acting as a senior construction duty holder under CDM Regulations Champion a strong health, safety, and wellbeing culture, providing assurance through site inspections, audits, and review of temporary works and construction documentation Manage and oversee civils contractors and supply chain partners, ensuring alignment with Anglian Water standards, DWI requirements, and NEC contractual governance Plan, control, and assure civils programmes, including cost forecasting, risk management, scheduling, and effective use of early warning and compensation event processes Work collaboratively with Operations, Design, Water Quality, Commercial, and Asset Delivery Planning teams to manage interfaces and minimise operational and customer impact Lead, develop, and performance manage civils delivery teams, ensuring clear expectations, capability development, and continuous improvement through lessons learned and innovation Requirements Proven experience delivering civils or construction capital programmes within utilities, infrastructure, or similarly regulated environments Strong technical knowledge of civils construction and refurbishment works, with a sound understanding of CDM Regulations and NEC3/NEC4 contracts Demonstrated ability to lead teams and contractors, manage performance, and drive safe, high-quality delivery under programme pressure Experience managing CAPEX budgets, cost control, risk, and programme governance Excellent stakeholder engagement, communication, and decision-making skills Relevant qualifications or equivalent experience, such as a degree in Civil Engineering, project management accreditation (APMP/PRINCE2), IOSH health & safety qualification, and/or professional membership (ICE, CIWEM) As a valued employee, you'll be entitled to: Personal private health care including physiotherapy 24-hour Virtual GP service for you and your household 25 days annual leave - rising with length of service Competitive pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits and working culture to support your wellbeing and lifestyle. Life Assurance at 8 times your salary Personal Accident cover - up to 5 times your salary Lots of great discounts! Paid time off when you're physically and mentally unwell An excellent Family Leave package - to help you support your family including enhanced maternity, paternity, and shared parental leave policies. Why Anglian Water? Anglian Water is not your typical water company. What we do really matters. Water is the lifeblood of our world and we're proud of the difference we make. We put people at the heart of our business and we truly love what we do!If you're passionate about what you do and would like to make a difference then we'd love to hear from you. Inclusion at Anglian Water We're committed to creating a workplace where everyone feels they belong. We're proud signatories of the Social Mobility Pledge, Race at Work Charter, and Armed Forces Covenant, and we're a Disability Confident employer. Closing date : 01/07/2026 About UsWe are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we'll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team 'To apply, you'll need your up-to-date CV, we also recommend uploading a cover letter - tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.If you are offered a job with us, you'll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our Privacy Notice.Become a part of Anglian Water's future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.
25/06/2026
Full time
Delivery Manager - CivilsApplylocations: Huntingdon: Kettering: Cambridge: St Neots: Kings Lynntime type: Full timeposted on: Posted Todayjob requisition id: R36801 Salary: £60,000 - £65,000, depending on skills and experience Location: Flexible across the Anglian Water region, with regular travel to Peterborough and Huntingdon Contract Type: Full-time (flexibility for part-time), PermanentAt Anglian Water , our purpose is to bring environmental and social prosperity to the region we serve. We're proud to deliver safe, reliable water services for millions of customers while protecting the environment for future generations.We're looking for a Civils Delivery Manager to lead the safe and efficient delivery of our Storage Point refurbishment programme , a key part of the Supply Maintenance Delivery (SMD) function.With a strong focus on civils and construction activities, you'll take accountability for construction assurance, programme control, cost management, and contractor performance, ensuring works are delivered safely, compliantly, and to the highest quality standards. You'll lead multi-disciplinary delivery teams and work in close partnership with our construction supply chain in a highly regulated, operational environment. Key Responsibilities Lead the safe and compliant delivery of civils and construction activities within the Storage Point refurbishment programme, acting as a senior construction duty holder under CDM Regulations Champion a strong health, safety, and wellbeing culture, providing assurance through site inspections, audits, and review of temporary works and construction documentation Manage and oversee civils contractors and supply chain partners, ensuring alignment with Anglian Water standards, DWI requirements, and NEC contractual governance Plan, control, and assure civils programmes, including cost forecasting, risk management, scheduling, and effective use of early warning and compensation event processes Work collaboratively with Operations, Design, Water Quality, Commercial, and Asset Delivery Planning teams to manage interfaces and minimise operational and customer impact Lead, develop, and performance manage civils delivery teams, ensuring clear expectations, capability development, and continuous improvement through lessons learned and innovation Requirements Proven experience delivering civils or construction capital programmes within utilities, infrastructure, or similarly regulated environments Strong technical knowledge of civils construction and refurbishment works, with a sound understanding of CDM Regulations and NEC3/NEC4 contracts Demonstrated ability to lead teams and contractors, manage performance, and drive safe, high-quality delivery under programme pressure Experience managing CAPEX budgets, cost control, risk, and programme governance Excellent stakeholder engagement, communication, and decision-making skills Relevant qualifications or equivalent experience, such as a degree in Civil Engineering, project management accreditation (APMP/PRINCE2), IOSH health & safety qualification, and/or professional membership (ICE, CIWEM) As a valued employee, you'll be entitled to: Personal private health care including physiotherapy 24-hour Virtual GP service for you and your household 25 days annual leave - rising with length of service Competitive pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits and working culture to support your wellbeing and lifestyle. Life Assurance at 8 times your salary Personal Accident cover - up to 5 times your salary Lots of great discounts! Paid time off when you're physically and mentally unwell An excellent Family Leave package - to help you support your family including enhanced maternity, paternity, and shared parental leave policies. Why Anglian Water? Anglian Water is not your typical water company. What we do really matters. Water is the lifeblood of our world and we're proud of the difference we make. We put people at the heart of our business and we truly love what we do!If you're passionate about what you do and would like to make a difference then we'd love to hear from you. Inclusion at Anglian Water We're committed to creating a workplace where everyone feels they belong. We're proud signatories of the Social Mobility Pledge, Race at Work Charter, and Armed Forces Covenant, and we're a Disability Confident employer. Closing date : 01/07/2026 About UsWe are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we'll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team 'To apply, you'll need your up-to-date CV, we also recommend uploading a cover letter - tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.If you are offered a job with us, you'll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our Privacy Notice.Become a part of Anglian Water's future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.
Senior Cybersecurity Engineer, Enterprise ServicesApplyremote type: Hybridlocations: BELFAST ARNOTT HOUSEtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 3, 2026 (15 days left to apply)job requisition id: RLocation: BELFAST ARNOTT HOUSE, United KingdomThales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Cybersecurity Engineer, Enterprise Services Base location: Belfast, Northern Ireland (Hybrid) Special Position Requirements Operational Schedule : Participation in a rotating on-call roster, requiring occasional paid weekend and holiday shifts (averaging once per month). Thales Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy becomes smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Position Summary Our partners and customers are interested in optimizing their incident response, security analysis and improved user experience with the Imperva platform and product suites. As a Senior Cybersecurity Engineer , you will be on the front lines providing world-class support as an Enterprise Services Engineer. You will help organizations understand Imperva's various product platforms, such as Application Security and Data Security. Your mission is to help customers improve their security postures and seamlessly migrate existing pipelines and workloads to Imperva. You will act as a premier problem solver, identifying complex challenges and advocating innovative solutions on behalf of the customer. Key Areas of Responsibility Technical Management & Optimization Product Administration : Maintain the core Imperva product stack on behalf of enterprise customers, managing tasks from custom rule creation to comprehensive event analysis. Policy Tuning : Optimize and fine-tune security and audit rules across deployed Imperva solutions to minimize false positives and maximize threat detection. Deployment & Setup : Lead the technical configuration, physical or cloud installation, and baseline setup of Imperva platforms for new and existing accounts. Health Monitoring : Conduct periodic system health checks and structured service reviews to ensure peak operational performance and platform stability. Incident Response & Support Escalation Threat Mitigation : Perform rapid incident response and detailed root-cause analysis during active security events. Advanced Troubleshooting : Serve as the resident subject matter expert in diagnosing and resolving complex, deep-tier technical issues within Imperva ecosystems. Case Champion : Accelerate time-to-resolution for critical support tickets, driving internal visibility onto deployment friction and customer pain points. Global Collaboration : Partner with cross-functional teams including customers, partners, account managers, and global engineering teams. Relationship & Account Consulting Strategic Advisory : Build long-term technical relationships with enterprise stakeholders, assisting them with infrastructure design, roadmap planning, and deployment consulting. Environment Assessment : Evaluate customer technical environments and security architectures to align product delivery with organizational requirements. Customer Success : Support a diverse portfolio of active and onboarding customers, ensuring seamless retention and continuous platform adoption. Leadership & Business Operations Team Leadership : Provide day-to-day oversight, technical leadership, and operational supervision for the EMEA Enterprise Services engineering team. Talent Development : Train, mentor, and coach junior and mid-level engineers to elevate collective technical capability across the department. Operational Excellence : Assist management with tracking departmental KPIs, executing net-new strategic initiatives, and scaling the Enterprise Services program. Commercial Alignment : Collaborate directly with Sales, Renewals, and Customer Success Management (CSM) teams to drive Enterprise Services adoption and support the active sales cycle. Requirements Education : Bachelor's degree in Information Systems, Computer Science, Telecommunications, or a related technology field. Core Experience : Minimum of 4 years in application or network security within a technical, customer-facing role. Specialized Expertise : At least 2 years of experience in Data Security. Networking Protocols : Deep understanding of TCP, HTTP/S, SSL, DNS, Reverse Proxies, and Firewalls. Operating Systems : Practical expertise with Linux-based operating systems and system administration. Scripting Skills : Automation expertise in common scripting languages including Bash and Python. Application Security : Solid knowledge of the OWASP Top Ten Web Application and API vulnerabilities. Database & Query : Proficiency in SQL and MongoDB, covering databases like MSSQL, Oracle, and MySQL. Infrastructure Architecture : Experience analyzing complex deployments across both on-premises and cloud infrastructures. Soft Skills : Advanced interpersonal, communication, analytical, critical thinking, and technical writing skills. Availability : Flexibility to participate in a scheduled, rotating on-call shift roster. Additional Preferred Experience Technical Communication : Ability to articulate complex security concepts clearly to both technical and non-technical stakeholders. Cloud Architecture : Familiarity with major public cloud platforms, with a strong preference for AWS (Azure and GCP are a plus). Pattern Matching : Practical knowledge and ability to parse data by constructing and interpreting regular expressions (Regex). Applicants must have a valid work permit in the UK.
25/06/2026
Full time
Senior Cybersecurity Engineer, Enterprise ServicesApplyremote type: Hybridlocations: BELFAST ARNOTT HOUSEtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 3, 2026 (15 days left to apply)job requisition id: RLocation: BELFAST ARNOTT HOUSE, United KingdomThales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Cybersecurity Engineer, Enterprise Services Base location: Belfast, Northern Ireland (Hybrid) Special Position Requirements Operational Schedule : Participation in a rotating on-call roster, requiring occasional paid weekend and holiday shifts (averaging once per month). Thales Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy becomes smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Position Summary Our partners and customers are interested in optimizing their incident response, security analysis and improved user experience with the Imperva platform and product suites. As a Senior Cybersecurity Engineer , you will be on the front lines providing world-class support as an Enterprise Services Engineer. You will help organizations understand Imperva's various product platforms, such as Application Security and Data Security. Your mission is to help customers improve their security postures and seamlessly migrate existing pipelines and workloads to Imperva. You will act as a premier problem solver, identifying complex challenges and advocating innovative solutions on behalf of the customer. Key Areas of Responsibility Technical Management & Optimization Product Administration : Maintain the core Imperva product stack on behalf of enterprise customers, managing tasks from custom rule creation to comprehensive event analysis. Policy Tuning : Optimize and fine-tune security and audit rules across deployed Imperva solutions to minimize false positives and maximize threat detection. Deployment & Setup : Lead the technical configuration, physical or cloud installation, and baseline setup of Imperva platforms for new and existing accounts. Health Monitoring : Conduct periodic system health checks and structured service reviews to ensure peak operational performance and platform stability. Incident Response & Support Escalation Threat Mitigation : Perform rapid incident response and detailed root-cause analysis during active security events. Advanced Troubleshooting : Serve as the resident subject matter expert in diagnosing and resolving complex, deep-tier technical issues within Imperva ecosystems. Case Champion : Accelerate time-to-resolution for critical support tickets, driving internal visibility onto deployment friction and customer pain points. Global Collaboration : Partner with cross-functional teams including customers, partners, account managers, and global engineering teams. Relationship & Account Consulting Strategic Advisory : Build long-term technical relationships with enterprise stakeholders, assisting them with infrastructure design, roadmap planning, and deployment consulting. Environment Assessment : Evaluate customer technical environments and security architectures to align product delivery with organizational requirements. Customer Success : Support a diverse portfolio of active and onboarding customers, ensuring seamless retention and continuous platform adoption. Leadership & Business Operations Team Leadership : Provide day-to-day oversight, technical leadership, and operational supervision for the EMEA Enterprise Services engineering team. Talent Development : Train, mentor, and coach junior and mid-level engineers to elevate collective technical capability across the department. Operational Excellence : Assist management with tracking departmental KPIs, executing net-new strategic initiatives, and scaling the Enterprise Services program. Commercial Alignment : Collaborate directly with Sales, Renewals, and Customer Success Management (CSM) teams to drive Enterprise Services adoption and support the active sales cycle. Requirements Education : Bachelor's degree in Information Systems, Computer Science, Telecommunications, or a related technology field. Core Experience : Minimum of 4 years in application or network security within a technical, customer-facing role. Specialized Expertise : At least 2 years of experience in Data Security. Networking Protocols : Deep understanding of TCP, HTTP/S, SSL, DNS, Reverse Proxies, and Firewalls. Operating Systems : Practical expertise with Linux-based operating systems and system administration. Scripting Skills : Automation expertise in common scripting languages including Bash and Python. Application Security : Solid knowledge of the OWASP Top Ten Web Application and API vulnerabilities. Database & Query : Proficiency in SQL and MongoDB, covering databases like MSSQL, Oracle, and MySQL. Infrastructure Architecture : Experience analyzing complex deployments across both on-premises and cloud infrastructures. Soft Skills : Advanced interpersonal, communication, analytical, critical thinking, and technical writing skills. Availability : Flexibility to participate in a scheduled, rotating on-call shift roster. Additional Preferred Experience Technical Communication : Ability to articulate complex security concepts clearly to both technical and non-technical stakeholders. Cloud Architecture : Familiarity with major public cloud platforms, with a strong preference for AWS (Azure and GCP are a plus). Pattern Matching : Practical knowledge and ability to parse data by constructing and interpreting regular expressions (Regex). Applicants must have a valid work permit in the UK.
Job Opportunity Technical Specialist - Detection, Engineering and Automation Department FIL - Global Cybersecurity Operations Location: Kingswood, Surrey Reports To: Senior Manager - Detection, Engineering and Automation Level: 4 Job Type: Permanent Application Deadline: 31 July 2026 About the Team Technology function across FIL is responsible for all global aspects of Technology, Digital, Cybersecurity and Innovation. Fidelity is a value driven, customer obsessed organization and in Technology we play a direct role in helping clients with one of the most important aspects of their lives - their financial well being. Within the Technology function is GCIS (Global Cyber & Information Security) that operates enterprise security services and controls. These are designed to mitigate Cyber and Information Security risks ensuring that Fidelity's business operates securely. The Technical Cybersecurity teams monitor both the internal and external threat environment, respond to security alerts and events in close to real time, and provide security assurance and access management services across the enterprise technology and business environment. Our global innovative Cyber Defence Operations team sits within GCIS and provides proactive, cutting edge solutions to protect clients' digital assets and infrastructure against evolving cyber threats. The Detection Engineering & Automation team within Global Cybersecurity Operations focuses on the development of automated detection capabilities to reduce manual effort of the Global Cybersecurity Operations team, freeing up time to focus on real cyber threats. They ensure that security controls are performing effectively and efficiently, feeding into automation technologies and allowing the organisation to make intelligent correlated decisions. About Your Role The Detection Engineering & Automation Specialist plays a critical hands on role in strengthening the Global Cybersecurity Operations capability by building, maintaining and enhancing the security tooling that underpins our detection and response functions. The ideal candidate will work deeply across technologies including SIEM, SOAR, EDR, email security and cloud security platforms, contributing engineering expertise to ensure these controls operate effectively and deliver high quality telemetry. You will be responsible for developing and improving detections, building CI/CD pipelines, onboarding new log sources, implementing automation and supporting technical investigations during security incidents. Key Responsibilities Build, maintain and enhance security detections using Sentinel as Code, ensuring accurate and high quality analytics. Develop and maintain CI/CD pipelines to automate deployment of detections, automation playbooks and configuration updates. Engineer and optimise SOAR automation and integrations to reduce manual analyst workload and streamline response processes. Onboard high value security logs into the SIEM from the backlog, ensuring quality, normalisation and integration into detection logic. Support SOC and CIRT during incidents by providing engineering expertise, rapid telemetry onboarding, and timely detection and automation enhancements. Maintain and improve security controls across SIEM, SOAR, EDR, email security and network detection tooling. Assess and implement tool updates, new features and product enhancements, ensuring their secure and effective adoption across the environment. Manage tooling related incidents with vendors and internal teams, ensuring business impact is known, communicated and minimised. Work with global engineering teams to deliver high priority backlog items and operational improvements. Collaborate with front line analysts to identify quick win improvements for detections, automation and tooling integrations. Produce clear documentation, reporting and quality checks to support engineering delivery and continuous improvement. Experience and Skills Required At least 4 years of experience working in a Detection Engineering function, or a combination of Detection Engineering and hands on engineering responsibilities within a SOC environment. Experience focusing on automation, engineering maturity and continuous improvement within security operations. Experience managing and maintaining security tools within a global environment, preferably within Financial Services. Hands on experience developing detections in Microsoft Sentinel, including strong KQL and detection as code practices. Proven ability to build and maintain CI/CD pipelines (Azure DevOps, GitHub Actions) for detection, automation and configuration deployments. Experience onboarding and operationalising new log sources into a SIEM, ensuring data quality, enrichment and alignment with detection logic. Practical experience engineering SIEM, SOAR or EDR platforms and improving their operational effectiveness. Experience supporting security incidents from an engineering perspective by enabling telemetry, building detections and enhancing automation under time pressure. Strong experience with cloud platforms, particularly AWS and Azure, including their native security telemetry and integrations. Experience with email security solutions (such as Proofpoint, Microsoft Defender for Office 365, or equivalent), with a solid understanding of how email telemetry can be used in detection engineering. Strong scripting skills (PowerShell, Python, Bash or JavaScript) for automation, integration and tooling improvements. Familiarity with YAML/JSON, IaC principles and modern automation frameworks. Knowledge of Azure and/or AWS cloud environments and their native security telemetry. Strong communication skills with the ability to take technical feedback from SOC/CIRT and translate it into meaningful engineering improvements. Analytical mindset with a passion for cybersecurity, process improvement and challenging inefficient workflows. Preferred Certifications Microsoft SC 200 AZ 500 AWS Security Specialty CySA+ SSCP OSCP Benefits We'll offer a comprehensive benefits package to support your wellbeing and development. We also provide flexible working arrangements to help you find a balance that works for everyone. Regulatory Information As an international financial services organisation, we are in scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply to it, along with any other regulation. We provide training on COCON and how it affects our employees. More information about COCON can be found in the Employment Handbook.
25/06/2026
Full time
Job Opportunity Technical Specialist - Detection, Engineering and Automation Department FIL - Global Cybersecurity Operations Location: Kingswood, Surrey Reports To: Senior Manager - Detection, Engineering and Automation Level: 4 Job Type: Permanent Application Deadline: 31 July 2026 About the Team Technology function across FIL is responsible for all global aspects of Technology, Digital, Cybersecurity and Innovation. Fidelity is a value driven, customer obsessed organization and in Technology we play a direct role in helping clients with one of the most important aspects of their lives - their financial well being. Within the Technology function is GCIS (Global Cyber & Information Security) that operates enterprise security services and controls. These are designed to mitigate Cyber and Information Security risks ensuring that Fidelity's business operates securely. The Technical Cybersecurity teams monitor both the internal and external threat environment, respond to security alerts and events in close to real time, and provide security assurance and access management services across the enterprise technology and business environment. Our global innovative Cyber Defence Operations team sits within GCIS and provides proactive, cutting edge solutions to protect clients' digital assets and infrastructure against evolving cyber threats. The Detection Engineering & Automation team within Global Cybersecurity Operations focuses on the development of automated detection capabilities to reduce manual effort of the Global Cybersecurity Operations team, freeing up time to focus on real cyber threats. They ensure that security controls are performing effectively and efficiently, feeding into automation technologies and allowing the organisation to make intelligent correlated decisions. About Your Role The Detection Engineering & Automation Specialist plays a critical hands on role in strengthening the Global Cybersecurity Operations capability by building, maintaining and enhancing the security tooling that underpins our detection and response functions. The ideal candidate will work deeply across technologies including SIEM, SOAR, EDR, email security and cloud security platforms, contributing engineering expertise to ensure these controls operate effectively and deliver high quality telemetry. You will be responsible for developing and improving detections, building CI/CD pipelines, onboarding new log sources, implementing automation and supporting technical investigations during security incidents. Key Responsibilities Build, maintain and enhance security detections using Sentinel as Code, ensuring accurate and high quality analytics. Develop and maintain CI/CD pipelines to automate deployment of detections, automation playbooks and configuration updates. Engineer and optimise SOAR automation and integrations to reduce manual analyst workload and streamline response processes. Onboard high value security logs into the SIEM from the backlog, ensuring quality, normalisation and integration into detection logic. Support SOC and CIRT during incidents by providing engineering expertise, rapid telemetry onboarding, and timely detection and automation enhancements. Maintain and improve security controls across SIEM, SOAR, EDR, email security and network detection tooling. Assess and implement tool updates, new features and product enhancements, ensuring their secure and effective adoption across the environment. Manage tooling related incidents with vendors and internal teams, ensuring business impact is known, communicated and minimised. Work with global engineering teams to deliver high priority backlog items and operational improvements. Collaborate with front line analysts to identify quick win improvements for detections, automation and tooling integrations. Produce clear documentation, reporting and quality checks to support engineering delivery and continuous improvement. Experience and Skills Required At least 4 years of experience working in a Detection Engineering function, or a combination of Detection Engineering and hands on engineering responsibilities within a SOC environment. Experience focusing on automation, engineering maturity and continuous improvement within security operations. Experience managing and maintaining security tools within a global environment, preferably within Financial Services. Hands on experience developing detections in Microsoft Sentinel, including strong KQL and detection as code practices. Proven ability to build and maintain CI/CD pipelines (Azure DevOps, GitHub Actions) for detection, automation and configuration deployments. Experience onboarding and operationalising new log sources into a SIEM, ensuring data quality, enrichment and alignment with detection logic. Practical experience engineering SIEM, SOAR or EDR platforms and improving their operational effectiveness. Experience supporting security incidents from an engineering perspective by enabling telemetry, building detections and enhancing automation under time pressure. Strong experience with cloud platforms, particularly AWS and Azure, including their native security telemetry and integrations. Experience with email security solutions (such as Proofpoint, Microsoft Defender for Office 365, or equivalent), with a solid understanding of how email telemetry can be used in detection engineering. Strong scripting skills (PowerShell, Python, Bash or JavaScript) for automation, integration and tooling improvements. Familiarity with YAML/JSON, IaC principles and modern automation frameworks. Knowledge of Azure and/or AWS cloud environments and their native security telemetry. Strong communication skills with the ability to take technical feedback from SOC/CIRT and translate it into meaningful engineering improvements. Analytical mindset with a passion for cybersecurity, process improvement and challenging inefficient workflows. Preferred Certifications Microsoft SC 200 AZ 500 AWS Security Specialty CySA+ SSCP OSCP Benefits We'll offer a comprehensive benefits package to support your wellbeing and development. We also provide flexible working arrangements to help you find a balance that works for everyone. Regulatory Information As an international financial services organisation, we are in scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply to it, along with any other regulation. We provide training on COCON and how it affects our employees. More information about COCON can be found in the Employment Handbook.
Job Description Job Title: Senior Engineer - Traffic & Engineering Service Area: Environment & Regeneration Grade: P05 Reports to: Traffic and Engineering Managers Team: Traffic and Engineering Direct Reports: 1 (Engineer or Technician) Role Purpose The Senior Engineer will play a key role in the design, development, delivery, and management of highway and traffic engineering projects within the Traffic & Engineering team. The post holder will ensure the effective delivery of schemes that improve the safety, efficiency, and accessibility of the borough's transport network. The role combines technical engineering expertise with project management, stakeholder engagement, and responsibility for delivering high-quality public services in line with council priorities. Key Responsibilities Lead the end to end delivery of assigned traffic and highway engineering projects from concept to implementation and post project review Manage project programmes, budgets, risks, and resources Act as Project Manager on complex, multi disciplinary schemes including consultation, planning, and coordination Ensure works are delivered in accordance with council policies, procedures, and statutory requirements Engineering & Technical Duties Develop, design, and implement highway and traffic improvement schemes Provide technical advice on engineering and traffic matters across the service Use appropriate design tools and software (including AutoCAD) to support scheme development Ensure compliance with relevant legislation, including Highway Act 1980, CDM Regulations, and New Roads and Street Works Act Stakeholder Engagement & Consultation Undertake public consultation and engagement with residents, businesses, and community groups Liaise with external partners including Transport for London, emergency services, contractors, bus operators, and other authorities Respond to complex enquiries, complaints, and issues with political or public sensitivity Represent the team at meetings, committees, and public forums when required Contract & Financial Management Assist in the procurement and management of consultants and contractors Evaluate tenders and monitor contractor performance Manage project budgets and ensure effective financial control Contribute to the preparation of revenue and capital budget estimates Team Leadership & Supervision Supervise and support the development of one junior engineer or technician Provide technical guidance, coaching, and training within the team Contribute to performance management and team development Policy, Compliance & Reporting Ensure compliance with council policies, quality standards, and statutory obligations Prepare reports, briefings, and committee papers as required Contribute to the development and review of service policies and procedures Support performance monitoring and service improvement initiatives Person Specification Qualifications Degree in Engineering, Transportation, or related discipline Corporate membership or incorporated status of a recognised engineering institution (e.g. ICE/CIHT) Equivalent proven professional engineering experience (minimum 4 years post qualification) Experience Experience delivering highway or traffic engineering projects in a contract environment Experience in project management, including budgets, programming, and delivery Experience in public consultation and stakeholder engagement Experience using AutoCAD and standard office IT systems Experience producing reports and presenting to committees or public bodies Skills & Knowledge Strong understanding of local government and highway/traffic engineering frameworks Knowledge of relevant legislation and guidance (Highways Act, CDM, NRSWA) Ability to manage complex projects under pressure and tight deadlines Strong analytical and problem solving skills Ability to communicate complex technical information clearly to non-technical audiences Financial and contract management capability Ability to work collaboratively across teams and external organisations Commitment to equality, diversity, and inclusion in service delivery Additional Requirements May be required to participate in out of hours emergency response duties Must be willing to work with partners and contractors in a shared services environment Enhanced/Standard DBS clearance required Role is politically restricted Commitment to health & safety, GDPR, and council policies
25/06/2026
Full time
Job Description Job Title: Senior Engineer - Traffic & Engineering Service Area: Environment & Regeneration Grade: P05 Reports to: Traffic and Engineering Managers Team: Traffic and Engineering Direct Reports: 1 (Engineer or Technician) Role Purpose The Senior Engineer will play a key role in the design, development, delivery, and management of highway and traffic engineering projects within the Traffic & Engineering team. The post holder will ensure the effective delivery of schemes that improve the safety, efficiency, and accessibility of the borough's transport network. The role combines technical engineering expertise with project management, stakeholder engagement, and responsibility for delivering high-quality public services in line with council priorities. Key Responsibilities Lead the end to end delivery of assigned traffic and highway engineering projects from concept to implementation and post project review Manage project programmes, budgets, risks, and resources Act as Project Manager on complex, multi disciplinary schemes including consultation, planning, and coordination Ensure works are delivered in accordance with council policies, procedures, and statutory requirements Engineering & Technical Duties Develop, design, and implement highway and traffic improvement schemes Provide technical advice on engineering and traffic matters across the service Use appropriate design tools and software (including AutoCAD) to support scheme development Ensure compliance with relevant legislation, including Highway Act 1980, CDM Regulations, and New Roads and Street Works Act Stakeholder Engagement & Consultation Undertake public consultation and engagement with residents, businesses, and community groups Liaise with external partners including Transport for London, emergency services, contractors, bus operators, and other authorities Respond to complex enquiries, complaints, and issues with political or public sensitivity Represent the team at meetings, committees, and public forums when required Contract & Financial Management Assist in the procurement and management of consultants and contractors Evaluate tenders and monitor contractor performance Manage project budgets and ensure effective financial control Contribute to the preparation of revenue and capital budget estimates Team Leadership & Supervision Supervise and support the development of one junior engineer or technician Provide technical guidance, coaching, and training within the team Contribute to performance management and team development Policy, Compliance & Reporting Ensure compliance with council policies, quality standards, and statutory obligations Prepare reports, briefings, and committee papers as required Contribute to the development and review of service policies and procedures Support performance monitoring and service improvement initiatives Person Specification Qualifications Degree in Engineering, Transportation, or related discipline Corporate membership or incorporated status of a recognised engineering institution (e.g. ICE/CIHT) Equivalent proven professional engineering experience (minimum 4 years post qualification) Experience Experience delivering highway or traffic engineering projects in a contract environment Experience in project management, including budgets, programming, and delivery Experience in public consultation and stakeholder engagement Experience using AutoCAD and standard office IT systems Experience producing reports and presenting to committees or public bodies Skills & Knowledge Strong understanding of local government and highway/traffic engineering frameworks Knowledge of relevant legislation and guidance (Highways Act, CDM, NRSWA) Ability to manage complex projects under pressure and tight deadlines Strong analytical and problem solving skills Ability to communicate complex technical information clearly to non-technical audiences Financial and contract management capability Ability to work collaboratively across teams and external organisations Commitment to equality, diversity, and inclusion in service delivery Additional Requirements May be required to participate in out of hours emergency response duties Must be willing to work with partners and contractors in a shared services environment Enhanced/Standard DBS clearance required Role is politically restricted Commitment to health & safety, GDPR, and council policies
Product and Operations Lead - ServiceNowApplylocations: Bracknellposted on: Posted 6 Days Agojob requisition id: R-204970# ABOUT THE ROLEAs a Partner in our business your number one focus is to work collaboratively to create more value for our customers and our business. As the Product and Operations Lead - ServiceNow, you will lead the development and operational maintenance of the JLP ServiceNow environment, supporting ITSM and CMDB. You will define and own the multi-year ServiceNow roadmap, aligning platform capabilities with the Service Management and organisational goals and digital transformation initiatives. You will seek to improve the operational efficiency of the organisation through the use of ServiceNow by identifying and developing opportunities for integrations and automations and associated process improvements. Note that all development and operations of ServiceNow are provided by our 3rd party infrastructure partner and therefore you will not have admin access to the platform. You will maintain a holistic view of technical services, projects and outcomes for ServiceNow, assuring technical delivery and operational performance of services provisioned via offshore 3rd party suppliers. You will be a key touch point for the business and for colleagues within IT. You will also focus on developing and maintaining stakeholder relationships, demonstrating effective influencing skills. You will have the opportunity to develop and stretch personally and professionally to achieve your potential. Expected salary - The expected salary for this role is up to £75000 Contract type - This position is a permanent contract. Working pattern/flexible working : The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs, whilst balancing the needs of the business. Location - This role is based at our Bracknell Head Office campus. Please note, any cost incurred as a result of travel to the office is the responsibility of the successful candidate. Key responsibilities Strategic Vision & Roadmap: Define and own the multi-year ServiceNow roadmap, aligning platform capabilities with organisational goals and digital transformation initiatives. Stakeholder & Governance Leadership: Establish and chair governance boards to ensure cross-functional transparency and lead engagement with senior directors to translate complex needs into deliverable requirements. Commercial & Vendor Management: Oversee licensing strategy, manage vendor relationships, and lead procurement activities, including the creation of Statements of Work (SOWs). Platform Development: Keep abreast of ServiceNow product development understanding how this would be useful for JLP. Network with other ServiceNow customers to understand best practice and ways of working. Platform Advocacy: Champion the platform across the business, identifying opportunities for workflow automation, integrations with other relevant platforms (such as Jira, Confluence, Slack, SalesForce etc.) and driving adoption of new modules and features beyond our initial use of ITSM Pro. General Set clear intent, direction and guardrails to achieve outcomes, aligned to the Partnership and business area strategy. Empower and support 3rd party offshore team to make decisions and resolve challenges in line with the strategy. As a co-owner, actively share the responsibilities of ownership and support Partners and colleagues to have a voice in our business. Invest in your personal and professional development, utilising the opportunities available to you through your Profession to develop your skills and capabilities. Engage with your function, supporting your lead to continuously develop and improve it. Implements architectural and business commerce strategy to maximise the benefit and use of ServiceNow. Mitigate business risk while protecting throughput and business value. Assure operability delivery of ServiceNow Owns ways of working in capabilities and encourages safe experimentation in build and run Ensures services meet business need and manage major incidents as point of escalation Ensures all teams / services have clear OKRs Measure service(s) throughput and value released to ensure it is meeting required business impact Optimise cost of delivery by effectively using Partners and 3rd Parties by finding and removing all waste in the process Fights for balance of sensible prioritisation to remove technical debt and closes services, applications and infrastructure safely Essential skills/experience you'll need Skills Can plan effectively and is heavily outcome focused Has owned business problems and transformed business process with defined business impact Strong stakeholder management skills Demonstrates integrity by tenaciously doing the right thing in the face of mounting pressure Demonstrates a high level of personal accountability Experience: Typically 8-10+ years in product management or enterprise platform ownership, with significant exposure to the ServiceNow ecosystem, particularly ITSM and CMDB. Technical Certifications: Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) in modules like ITSM, CMDB, ITOM and CSDM. Leadership: Proven ability to manage multidisciplinary teams, working extensively in a matrix management environment Business Literacy: Strong financial acumen, including budget ownership, ROI assessment, and benefit realisation planning Closing Date: July 1, 2026 Pay: £62,900.00 - £115,000.00 Annual Contract Type: Permanent Hours of Work: 35 Job Level: Partnership Level 6 Where You'll Be Working: Bracknell Campus, Doncastle Road, Bracknell, Berkshire, RG12 8YA# ABOUT THE PARTNERSHIPWe're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
25/06/2026
Full time
Product and Operations Lead - ServiceNowApplylocations: Bracknellposted on: Posted 6 Days Agojob requisition id: R-204970# ABOUT THE ROLEAs a Partner in our business your number one focus is to work collaboratively to create more value for our customers and our business. As the Product and Operations Lead - ServiceNow, you will lead the development and operational maintenance of the JLP ServiceNow environment, supporting ITSM and CMDB. You will define and own the multi-year ServiceNow roadmap, aligning platform capabilities with the Service Management and organisational goals and digital transformation initiatives. You will seek to improve the operational efficiency of the organisation through the use of ServiceNow by identifying and developing opportunities for integrations and automations and associated process improvements. Note that all development and operations of ServiceNow are provided by our 3rd party infrastructure partner and therefore you will not have admin access to the platform. You will maintain a holistic view of technical services, projects and outcomes for ServiceNow, assuring technical delivery and operational performance of services provisioned via offshore 3rd party suppliers. You will be a key touch point for the business and for colleagues within IT. You will also focus on developing and maintaining stakeholder relationships, demonstrating effective influencing skills. You will have the opportunity to develop and stretch personally and professionally to achieve your potential. Expected salary - The expected salary for this role is up to £75000 Contract type - This position is a permanent contract. Working pattern/flexible working : The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs, whilst balancing the needs of the business. Location - This role is based at our Bracknell Head Office campus. Please note, any cost incurred as a result of travel to the office is the responsibility of the successful candidate. Key responsibilities Strategic Vision & Roadmap: Define and own the multi-year ServiceNow roadmap, aligning platform capabilities with organisational goals and digital transformation initiatives. Stakeholder & Governance Leadership: Establish and chair governance boards to ensure cross-functional transparency and lead engagement with senior directors to translate complex needs into deliverable requirements. Commercial & Vendor Management: Oversee licensing strategy, manage vendor relationships, and lead procurement activities, including the creation of Statements of Work (SOWs). Platform Development: Keep abreast of ServiceNow product development understanding how this would be useful for JLP. Network with other ServiceNow customers to understand best practice and ways of working. Platform Advocacy: Champion the platform across the business, identifying opportunities for workflow automation, integrations with other relevant platforms (such as Jira, Confluence, Slack, SalesForce etc.) and driving adoption of new modules and features beyond our initial use of ITSM Pro. General Set clear intent, direction and guardrails to achieve outcomes, aligned to the Partnership and business area strategy. Empower and support 3rd party offshore team to make decisions and resolve challenges in line with the strategy. As a co-owner, actively share the responsibilities of ownership and support Partners and colleagues to have a voice in our business. Invest in your personal and professional development, utilising the opportunities available to you through your Profession to develop your skills and capabilities. Engage with your function, supporting your lead to continuously develop and improve it. Implements architectural and business commerce strategy to maximise the benefit and use of ServiceNow. Mitigate business risk while protecting throughput and business value. Assure operability delivery of ServiceNow Owns ways of working in capabilities and encourages safe experimentation in build and run Ensures services meet business need and manage major incidents as point of escalation Ensures all teams / services have clear OKRs Measure service(s) throughput and value released to ensure it is meeting required business impact Optimise cost of delivery by effectively using Partners and 3rd Parties by finding and removing all waste in the process Fights for balance of sensible prioritisation to remove technical debt and closes services, applications and infrastructure safely Essential skills/experience you'll need Skills Can plan effectively and is heavily outcome focused Has owned business problems and transformed business process with defined business impact Strong stakeholder management skills Demonstrates integrity by tenaciously doing the right thing in the face of mounting pressure Demonstrates a high level of personal accountability Experience: Typically 8-10+ years in product management or enterprise platform ownership, with significant exposure to the ServiceNow ecosystem, particularly ITSM and CMDB. Technical Certifications: Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) in modules like ITSM, CMDB, ITOM and CSDM. Leadership: Proven ability to manage multidisciplinary teams, working extensively in a matrix management environment Business Literacy: Strong financial acumen, including budget ownership, ROI assessment, and benefit realisation planning Closing Date: July 1, 2026 Pay: £62,900.00 - £115,000.00 Annual Contract Type: Permanent Hours of Work: 35 Job Level: Partnership Level 6 Where You'll Be Working: Bracknell Campus, Doncastle Road, Bracknell, Berkshire, RG12 8YA# ABOUT THE PARTNERSHIPWe're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Job Role: Head of Heat Network Management Salary: Competitive + Benefits Location: London - Hybrid Job Type: Permanent Reports To: Director of Portfolio & Growth This is not a routine compliance role. It is a chance to build the governance infrastructure that will define how one of the UK's largest property managers meets the demands of a rapidly evolving regulatory landscape. About the Company FirstPort is the UK's leading residential property management business, managing thousands of developments across England, Scotland, and Wales. A TPI-accredited, Property Ombudsman-registered company, FirstPort serves close to a million residents and works with developers, freeholders, RMCs, and RTMs to deliver consistently excellent property management. Across its portfolio of 100+ residential and mixed use heat networks, FirstPort is making a significant investment in energy governance and compliance in response to the Energy Act and the emergence of Ofgem as the active regulator for the sector. The Role Reporting to the Director of Portfolio and Growth, the Head of Heat Network Management will own the full compliance, governance, metering, billing, and customer protection agenda across FirstPort's entire heat network portfolio. This is a senior, high profile role that combines deep regulatory expertise with hands on leadership of a specialist multi disciplinary team spanning technical staff, accountants, and customer service representatives. The successful candidate will act as the organisation's primary interface with Ofgem, take formal accountability for compliance sign off, and build the frameworks and controls that give senior leadership and the Board confidence in the organisation's regulatory position. Alongside managing current obligations, the role carries a clear mandate to drive data quality improvement, develop metering strategy, and position the function as a centre of excellence, and in time, a value generating part of the business. Key Responsibilities Regulatory Leadership & Policy Lead the interpretation and implementation of heat network regulation, translating legal and policy requirements into robust internal frameworks aligned with leasehold obligations Track legislative and regulatory developments proactively, adapting internal policy, procedures, and team training in response to changes as they emerge Provide expert input into the organisation's broader strategic response to the Energy Act, leasehold reform, and related regulatory developments Act as the organisation's lead interface with Ofgem, ensuring accurate, timely, and transparent regulatory reporting and full readiness for audit and inspection Build and maintain effective working relationships with Ofgem and other relevant regulatory and industry bodies, positioning FirstPort as a credible and well governed operator Compliance Assurance & Risk Provide oversight and formal assurance that all heat network activities meet regulatory requirements, identifying and mitigating compliance, financial, and reputational risk across the portfolio Establish governance structures and reporting frameworks that give senior leadership and the Board clear, timely visibility of compliance status, risk exposure, and portfolio performance Metering, Billing & Data Governance Set and oversee the strategy and controls for metering, billing, and data management to ensure accuracy, integrity, and full regulatory compliance across the portfolio Drive improvements in data quality and management systems to meet current and emerging regulatory requirements, with a credible roadmap toward smart metering and buildings capability Ensure billing governance, reconciliation, and data validation processes are robust, well documented, and consistently applied Debt & Financial Governance Ensure debt management practices across the heat network portfolio are fair, compliant, and effectively governed, balancing financial performance with resident protection Maintain strong analytical oversight of debt data, arrears trends, and financial risk, providing timely recommendations to senior leadership Leadership & Team Development Lead, develop, and align a specialist multi disciplinary team including technical specialists, accountants, and customer service representatives, fostering a culture of accountability, transparency, and continuous improvement Build cross functional capability across the team, ensuring colleagues understand regulatory obligations and the standards expected of them in day to day delivery Customer Protection & Experience Embed customer protection, transparency, and fairness into all aspects of heat network delivery, ensuring positive resident outcomes and full compliance with consumer protection obligations Ensure the team responds effectively to customer concerns and escalations, maintaining the standards expected of a regulated operator Supply Chain Oversight Monitor site specific plant maintenance across the heat network portfolio, ensuring supply chain performance is effectively managed, works are appropriately scoped, and maintenance proposals represent fair value and sound technical justification Person Specification - Essential Strong, working knowledge of heat network regulation and energy compliance frameworks, including the Energy Act and emerging Ofgem requirements Significant experience in metering and billing operations within a regulated environment, with demonstrated oversight of billing governance, reconciliation, and data validation Proven experience engaging with Ofgem or equivalent regulatory bodies, including formal reporting, audit preparation, and compliance assurance Experience designing and implementing compliance frameworks, translating regulatory requirements into operational policy and controls Demonstrable experience supporting or overseeing debt management strategies in a customer facing, regulated context Senior leadership and line management experience, with the ability to lead multi disciplinary teams and build cross functional capability Strong analytical capability with the ability to interpret complex data, identify risk, and present clear findings to senior stakeholders Excellent communication skills, comfortable engaging with regulators, executive leadership, residents, and operational teams Person Specification - Desirable Experience working within a large scale residential property management or housing business Familiarity with leasehold legislation, property deed requirements, and the obligations of property managers in relation to heat network delivery Experience developing or overseeing smart metering strategy or a smart buildings platform implementation Exposure to a PE backed or high growth business environment Experience contributing to regulatory consultations or industry working groups Key Competencies Regulatory authority: the ability to represent FirstPort confidently with Ofgem, industry bodies, and executive stakeholders, with the credibility that comes from genuine expertise Governance led thinking: a natural instinct to build structures, frameworks, and controls that deliver consistent, auditable outcomes rather than managing compliance reactively Clarity under complexity: the ability to translate fast changing legislation into clear, actionable internal policy without unnecessary delay or over complication Commercial awareness: an understanding of how compliance and financial performance interact, and how the function can add value beyond pure risk mitigation Collaborative leadership: a leader who brings people with them and builds effective working relationships across technical, financial, and operational functions Resilience and agility: the confidence to operate in a fast changing regulatory environment, hold firm on standards when it matters, and adapt quickly when the rules change What FirstPort Offers Competitive base salary, dependent on experience Private medical insurance and life assurance Pension with matched employer contributions Accredited CPD and professional development support Employee wellbeing and discount programme including discounted gym membership Extended maternity and paternity provisions Board level visibility and genuine career development prospects The opportunity to build and lead a compliance function with real scope and strategic significance
25/06/2026
Full time
Job Role: Head of Heat Network Management Salary: Competitive + Benefits Location: London - Hybrid Job Type: Permanent Reports To: Director of Portfolio & Growth This is not a routine compliance role. It is a chance to build the governance infrastructure that will define how one of the UK's largest property managers meets the demands of a rapidly evolving regulatory landscape. About the Company FirstPort is the UK's leading residential property management business, managing thousands of developments across England, Scotland, and Wales. A TPI-accredited, Property Ombudsman-registered company, FirstPort serves close to a million residents and works with developers, freeholders, RMCs, and RTMs to deliver consistently excellent property management. Across its portfolio of 100+ residential and mixed use heat networks, FirstPort is making a significant investment in energy governance and compliance in response to the Energy Act and the emergence of Ofgem as the active regulator for the sector. The Role Reporting to the Director of Portfolio and Growth, the Head of Heat Network Management will own the full compliance, governance, metering, billing, and customer protection agenda across FirstPort's entire heat network portfolio. This is a senior, high profile role that combines deep regulatory expertise with hands on leadership of a specialist multi disciplinary team spanning technical staff, accountants, and customer service representatives. The successful candidate will act as the organisation's primary interface with Ofgem, take formal accountability for compliance sign off, and build the frameworks and controls that give senior leadership and the Board confidence in the organisation's regulatory position. Alongside managing current obligations, the role carries a clear mandate to drive data quality improvement, develop metering strategy, and position the function as a centre of excellence, and in time, a value generating part of the business. Key Responsibilities Regulatory Leadership & Policy Lead the interpretation and implementation of heat network regulation, translating legal and policy requirements into robust internal frameworks aligned with leasehold obligations Track legislative and regulatory developments proactively, adapting internal policy, procedures, and team training in response to changes as they emerge Provide expert input into the organisation's broader strategic response to the Energy Act, leasehold reform, and related regulatory developments Act as the organisation's lead interface with Ofgem, ensuring accurate, timely, and transparent regulatory reporting and full readiness for audit and inspection Build and maintain effective working relationships with Ofgem and other relevant regulatory and industry bodies, positioning FirstPort as a credible and well governed operator Compliance Assurance & Risk Provide oversight and formal assurance that all heat network activities meet regulatory requirements, identifying and mitigating compliance, financial, and reputational risk across the portfolio Establish governance structures and reporting frameworks that give senior leadership and the Board clear, timely visibility of compliance status, risk exposure, and portfolio performance Metering, Billing & Data Governance Set and oversee the strategy and controls for metering, billing, and data management to ensure accuracy, integrity, and full regulatory compliance across the portfolio Drive improvements in data quality and management systems to meet current and emerging regulatory requirements, with a credible roadmap toward smart metering and buildings capability Ensure billing governance, reconciliation, and data validation processes are robust, well documented, and consistently applied Debt & Financial Governance Ensure debt management practices across the heat network portfolio are fair, compliant, and effectively governed, balancing financial performance with resident protection Maintain strong analytical oversight of debt data, arrears trends, and financial risk, providing timely recommendations to senior leadership Leadership & Team Development Lead, develop, and align a specialist multi disciplinary team including technical specialists, accountants, and customer service representatives, fostering a culture of accountability, transparency, and continuous improvement Build cross functional capability across the team, ensuring colleagues understand regulatory obligations and the standards expected of them in day to day delivery Customer Protection & Experience Embed customer protection, transparency, and fairness into all aspects of heat network delivery, ensuring positive resident outcomes and full compliance with consumer protection obligations Ensure the team responds effectively to customer concerns and escalations, maintaining the standards expected of a regulated operator Supply Chain Oversight Monitor site specific plant maintenance across the heat network portfolio, ensuring supply chain performance is effectively managed, works are appropriately scoped, and maintenance proposals represent fair value and sound technical justification Person Specification - Essential Strong, working knowledge of heat network regulation and energy compliance frameworks, including the Energy Act and emerging Ofgem requirements Significant experience in metering and billing operations within a regulated environment, with demonstrated oversight of billing governance, reconciliation, and data validation Proven experience engaging with Ofgem or equivalent regulatory bodies, including formal reporting, audit preparation, and compliance assurance Experience designing and implementing compliance frameworks, translating regulatory requirements into operational policy and controls Demonstrable experience supporting or overseeing debt management strategies in a customer facing, regulated context Senior leadership and line management experience, with the ability to lead multi disciplinary teams and build cross functional capability Strong analytical capability with the ability to interpret complex data, identify risk, and present clear findings to senior stakeholders Excellent communication skills, comfortable engaging with regulators, executive leadership, residents, and operational teams Person Specification - Desirable Experience working within a large scale residential property management or housing business Familiarity with leasehold legislation, property deed requirements, and the obligations of property managers in relation to heat network delivery Experience developing or overseeing smart metering strategy or a smart buildings platform implementation Exposure to a PE backed or high growth business environment Experience contributing to regulatory consultations or industry working groups Key Competencies Regulatory authority: the ability to represent FirstPort confidently with Ofgem, industry bodies, and executive stakeholders, with the credibility that comes from genuine expertise Governance led thinking: a natural instinct to build structures, frameworks, and controls that deliver consistent, auditable outcomes rather than managing compliance reactively Clarity under complexity: the ability to translate fast changing legislation into clear, actionable internal policy without unnecessary delay or over complication Commercial awareness: an understanding of how compliance and financial performance interact, and how the function can add value beyond pure risk mitigation Collaborative leadership: a leader who brings people with them and builds effective working relationships across technical, financial, and operational functions Resilience and agility: the confidence to operate in a fast changing regulatory environment, hold firm on standards when it matters, and adapt quickly when the rules change What FirstPort Offers Competitive base salary, dependent on experience Private medical insurance and life assurance Pension with matched employer contributions Accredited CPD and professional development support Employee wellbeing and discount programme including discounted gym membership Extended maternity and paternity provisions Board level visibility and genuine career development prospects The opportunity to build and lead a compliance function with real scope and strategic significance
Join Barclays as an Equity Finance - Senior Dev / Architect and take a hands on leadership role in shaping the architecture of our Prime Brokerage and Capital Markets platforms. You will design and build scalable, event driven trading systems using Java and Kafka, define cloud and container strategies with Docker and Kubernetes, and collaborate closely with managers and stakeholders. This role suits a senior technologist who combines strong coding expertise with architectural vision, mentorship, and a focus on secure, high performance solutions. To be successful, you should have: Strong knowledge of Java and MSSQL Experience in data streaming (Kafka), and distributed event driven system design Design and build of trading / lifecycle systems in Java using containers Some other highly valued skills may include: Knowledge of Securities Lending / Financing Business, in particular the lifecycle of SBL Docker / Kubernetes build and deploy of systems Strong communication and ability to convey design and ideas to stakeholders You may be assessed on key critical skills relevant to success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology skills, as well as job specific technical skills. This role is based in London. Purpose of the role To drive technical excellence and innovation by leading the design and implementation of robust software solutions, providing mentorship to engineering teams, fostering cross functional collaboration, and contributing to strategic planning to ensure the delivery of high quality solutions aligned with business objectives. Accountabilities Provision of guidance and expertise to engineering teams to ensure alignment with best practices and foster a culture of technical excellence. Contribution to strategic planning by aligning technical decisions with business goals, anticipating future technology trends, and providing insights to optimize product roadmaps. Design and implementation of complex, scalable, and maintainable software solutions, considering long term viability and business objectives. Mentoring and coaching to junior and mid level engineers to foster professional growth and knowledge sharing, elevating the overall skillset and capabilities of the organization. Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development. Innovation within the organization by identifying and incorporating new technologies, methodologies, and industry practices into the engineering process. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
25/06/2026
Full time
Join Barclays as an Equity Finance - Senior Dev / Architect and take a hands on leadership role in shaping the architecture of our Prime Brokerage and Capital Markets platforms. You will design and build scalable, event driven trading systems using Java and Kafka, define cloud and container strategies with Docker and Kubernetes, and collaborate closely with managers and stakeholders. This role suits a senior technologist who combines strong coding expertise with architectural vision, mentorship, and a focus on secure, high performance solutions. To be successful, you should have: Strong knowledge of Java and MSSQL Experience in data streaming (Kafka), and distributed event driven system design Design and build of trading / lifecycle systems in Java using containers Some other highly valued skills may include: Knowledge of Securities Lending / Financing Business, in particular the lifecycle of SBL Docker / Kubernetes build and deploy of systems Strong communication and ability to convey design and ideas to stakeholders You may be assessed on key critical skills relevant to success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology skills, as well as job specific technical skills. This role is based in London. Purpose of the role To drive technical excellence and innovation by leading the design and implementation of robust software solutions, providing mentorship to engineering teams, fostering cross functional collaboration, and contributing to strategic planning to ensure the delivery of high quality solutions aligned with business objectives. Accountabilities Provision of guidance and expertise to engineering teams to ensure alignment with best practices and foster a culture of technical excellence. Contribution to strategic planning by aligning technical decisions with business goals, anticipating future technology trends, and providing insights to optimize product roadmaps. Design and implementation of complex, scalable, and maintainable software solutions, considering long term viability and business objectives. Mentoring and coaching to junior and mid level engineers to foster professional growth and knowledge sharing, elevating the overall skillset and capabilities of the organization. Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development. Innovation within the organization by identifying and incorporating new technologies, methodologies, and industry practices into the engineering process. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Our client, a national logistics company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, you ll be the heartbeat of IT support operations. Overseeing the day-to-day running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach. You ll also play a key role in shaping support strategy, implementing best practices, and mentoring a talented team of analysts. Duties to include: Leading, supporting, and motivating the service desk team to deliver excellent client service. Being line manager to service desk analysts Providing guidance on escalated issues and managing client concerns effectively. Overseeing the allocation, monitoring and closure of support tickets. Ensuring SLAs and KPIs are met and reporting performance to senior leadership. Analysing service desk data to identify trends and drive improvement. Ensuring customer satisfaction. Ensuring that required training, development, and certification within the team is delivered. Maintaining a positive team culture that balances performance, collaboration, and growth. Supporting the wider business in developing and expanding service offerings. Developing/maintaining processes in line with ITIL and ISO requirements, and ensuring compliance As a successful candidate, key skills and preferred experience : Previous experience managing or leading a service desk or IT support team. Experience of service ticketing systems - Freshdesk would be beneficial. Excellent communication skills, both verbal and written. Ability to manage client escalations professionally and calmly. Background in implementing service improvements and best practice. Experience of monitoring and reporting on SLAs and KPIs. Strong organisational skills with attention to detail. Able to balance leadership responsibilities with occasional hands-on support. Problem-solving mindset with a focus on outcomes. This is a great opportunity to work for a dynamic and rapidly expanding company that encourages growth and career progression. In return the company offers an excellent remuneration package plus bonuses, up to 25 days holiday.
25/06/2026
Full time
Our client, a national logistics company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, you ll be the heartbeat of IT support operations. Overseeing the day-to-day running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach. You ll also play a key role in shaping support strategy, implementing best practices, and mentoring a talented team of analysts. Duties to include: Leading, supporting, and motivating the service desk team to deliver excellent client service. Being line manager to service desk analysts Providing guidance on escalated issues and managing client concerns effectively. Overseeing the allocation, monitoring and closure of support tickets. Ensuring SLAs and KPIs are met and reporting performance to senior leadership. Analysing service desk data to identify trends and drive improvement. Ensuring customer satisfaction. Ensuring that required training, development, and certification within the team is delivered. Maintaining a positive team culture that balances performance, collaboration, and growth. Supporting the wider business in developing and expanding service offerings. Developing/maintaining processes in line with ITIL and ISO requirements, and ensuring compliance As a successful candidate, key skills and preferred experience : Previous experience managing or leading a service desk or IT support team. Experience of service ticketing systems - Freshdesk would be beneficial. Excellent communication skills, both verbal and written. Ability to manage client escalations professionally and calmly. Background in implementing service improvements and best practice. Experience of monitoring and reporting on SLAs and KPIs. Strong organisational skills with attention to detail. Able to balance leadership responsibilities with occasional hands-on support. Problem-solving mindset with a focus on outcomes. This is a great opportunity to work for a dynamic and rapidly expanding company that encourages growth and career progression. In return the company offers an excellent remuneration package plus bonuses, up to 25 days holiday.
Our client, a national logistics company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, you ll be the heartbeat of IT support operations. Overseeing the day-to-day running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach. You ll also play a key role in shaping support strategy, implementing best practices, and mentoring a talented team of analysts. Duties to include: Leading, supporting, and motivating the service desk team to deliver excellent client service. Being line manager to service desk analysts Providing guidance on escalated issues and managing client concerns effectively. Overseeing the allocation, monitoring and closure of support tickets. Ensuring SLAs and KPIs are met and reporting performance to senior leadership. Analysing service desk data to identify trends and drive improvement. Ensuring customer satisfaction. Ensuring that required training, development, and certification within the team is delivered. Maintaining a positive team culture that balances performance, collaboration, and growth. Supporting the wider business in developing and expanding service offerings. Developing/maintaining processes in line with ITIL and ISO requirements, and ensuring compliance As a successful candidate, key skills and preferred experience : Previous experience managing or leading a service desk or IT support team. Experience of service ticketing systems - Freshdesk would be beneficial. Excellent communication skills, both verbal and written. Ability to manage client escalations professionally and calmly. Background in implementing service improvements and best practice. Experience of monitoring and reporting on SLAs and KPIs. Strong organisational skills with attention to detail. Able to balance leadership responsibilities with occasional hands-on support. Problem-solving mindset with a focus on outcomes. This is a great opportunity to work for a dynamic and rapidly expanding company that encourages growth and career progression. In return the company offers an excellent remuneration package plus bonuses, up to 25 days holiday.
25/06/2026
Full time
Our client, a national logistics company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, you ll be the heartbeat of IT support operations. Overseeing the day-to-day running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach. You ll also play a key role in shaping support strategy, implementing best practices, and mentoring a talented team of analysts. Duties to include: Leading, supporting, and motivating the service desk team to deliver excellent client service. Being line manager to service desk analysts Providing guidance on escalated issues and managing client concerns effectively. Overseeing the allocation, monitoring and closure of support tickets. Ensuring SLAs and KPIs are met and reporting performance to senior leadership. Analysing service desk data to identify trends and drive improvement. Ensuring customer satisfaction. Ensuring that required training, development, and certification within the team is delivered. Maintaining a positive team culture that balances performance, collaboration, and growth. Supporting the wider business in developing and expanding service offerings. Developing/maintaining processes in line with ITIL and ISO requirements, and ensuring compliance As a successful candidate, key skills and preferred experience : Previous experience managing or leading a service desk or IT support team. Experience of service ticketing systems - Freshdesk would be beneficial. Excellent communication skills, both verbal and written. Ability to manage client escalations professionally and calmly. Background in implementing service improvements and best practice. Experience of monitoring and reporting on SLAs and KPIs. Strong organisational skills with attention to detail. Able to balance leadership responsibilities with occasional hands-on support. Problem-solving mindset with a focus on outcomes. This is a great opportunity to work for a dynamic and rapidly expanding company that encourages growth and career progression. In return the company offers an excellent remuneration package plus bonuses, up to 25 days holiday.
Permanent Full Time Professional Bristol, Bristol, England, GB 4 days ago Requisition ID: 3284 At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work. Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication. This is a high-impact senior engineering role for someone who wants to shape how a large engineering organisation uses AI in real products and real development work. You will set patterns, create evaluation standards, coach engineers and help Klipboard turn AI from individual experimentation into repeatable, scalable engineering practice. The role is two jobs in one: the craft of getting reliable, measurable results from large language models through prompt engineering, context design and evaluation; and making everyone around you better at it. With hundreds of engineers across the UK and South Africa, the difference between an organisation where a few people prompt well and one where everyone does is enormous. Your success is measured less by what you personally produce and more by how quickly the engineers around you improve. Key Responsibilities Role Accountabilities Practise the craft at a high level - designing, building and refining prompts, context strategies and agentic workflows for AI features in our products. Grow the engineers around you - coaching, pairing, workshops and building shared assets that spread good practice across hundreds of engineers. Set standards and keep the organisation honest - defining what good looks like for prompting, evaluation and context engineering, and maintaining those standards as tools change. Key Activities and Contributions Design, build and refine prompts, context strategies and agentic workflows for AI features in Klipboard products, where a confidently wrong price, part match or stock answer is worse than no answer. Build evaluation into everything - test prompts against real business cases at scale, measure quality honestly, and treat "it looked fine when I tried it" as the start of the work, not the end. Work across models and providers, choosing pragmatically on quality, cost and latency rather than loyalty, and keeping up as models, tools and providers change quickly. Get deep into the domain detail with product teams and subject matter experts, because a prompt is only as good as the understanding of the business problem behind it. Coach engineers across teams to get dramatically more from AI coding tools and LLMs, through pairing, reviews, workshops and patient one-to-one help. Build and maintain shared prompt patterns, reusable templates, evaluation harnesses and internal guides, so good practice spreads as assets rather than folklore. Run an internal community of practice where engineers share what is working, what failed and why, and make it somewhere people actually want to show up. Help define what good looks like for prompting, context engineering and evaluation across R&D, and keep those standards current as tools and models change. Share measurable results with engineering leadership, including where AI tooling is genuinely paying off and where it is not. Systems, Tools and Technology Large language model APIs across multiple providers (GPT, Claude, Llama and equivalents) AI coding tools: GitHub Copilot, Cursor or equivalents Prompt engineering, context design and agentic workflow frameworks Evaluation harnesses, evaluation datasets and automated test suites for AI outputs Retrieval-augmented generation (RAG), vector search, embeddings and retrieval pipelines (desirable) LLM orchestration frameworks (LangChain, Semantic Kernel or equivalents - desirable) Technical and Professional Expertise Strong software engineering background with several years building and shipping production software. Substantial hands-on experience with large language models: prompt design, context engineering and structured outputs, in real work rather than personal experiments alone. Experience building evaluations or test harnesses for LLM outputs, and using them to improve quality measurably. Clear evidence of growing other engineers - through mentoring, teaching, internal training, communities of practice or similar. Daily working fluency with AI coding tools such as GitHub Copilot, Cursor or equivalents, with a practical view of where they help and where they mislead. Core Responsibilities and Contributions Deliver AI features in Klipboard products with proper evaluation and measurable quality standards. Embed prompt engineering and evaluation best practice across the R&D organisation. Be the sceptical voice when something demos well but will not hold up in production; be the encouraging one when a genuinely good idea needs backing. Maintain high standards for safety, accuracy and data handling in everything that ships - customers run their businesses on the answers our software gives them. Build and sustain a living library of prompt patterns, templates and guides. Meet engineers where they are, including those working in long-established codebases, where getting real value from AI tools is some of the highest-leverage work in the company. Customer Experience Ensure AI features in Klipboard products give accurate, safe and trustworthy answers - customers run their businesses on our output. Work with product teams and subject matter experts to understand the business problem behind each feature properly before building. Prevent confidently wrong answers - incorrect prices, part matches or stock levels - from reaching customers. Key Outcomes and Activities Engineers across several teams can point to specific things they now do better because of coaching and knowledge-sharing. At least one AI feature or workflow shipped per quarter with proper evaluation behind it. A living, used library of prompt patterns, templates and guides in place and growing. Community of practice running, well attended, and producing outputs teams actually reuse. Engineering leadership has a clearer, evidence-based picture of where AI is paying off. Generous with knowledge and genuinely energised by other people getting better. If the instinct is to guard expertise rather than spread it, this is the wrong role. Rigorous and honest about results - measures, shows working, and says so when data disagrees with the enthusiasm. Patient with engineers at every level of AI maturity, from those who live in these tools to those who are quietly sceptical of the whole thing. Curious about the trades Klipboard customers work in, because the best prompts are full of domain understanding. Calm about the pace of change - treats model and tooling shifts as the interesting part of the job, not a threat. Works closely with engineering leadership, architecture, product and cross-site engineering teams across the UK and South Africa. Additional Responsibilities (as aligned to company job architecture) Some travel between Klipboard's UK and South Africa offices as part of the coaching and community-building remit. Keep standards current as models, tools and providers change rapidly. Represent Klipboard's engineering practice externally where appropriate - talks, writing or open-source contributions. Key Relationships (Internal and external) Internal Engineering leadership and architecture teams R&D engineering teams across Newcastle, Tankersley, Hungerford, Johannesburg and Cape Town / Stellenbosch Product managers and product owners Subject matter experts in Klipboard's product verticals (distributive trades, rental, automotive) External AI and LLM platform and tooling providers (as needed) Required Qualifications and Experience Strong software engineering background with several years building and shipping production software - this role needs an engineer first. Substantial hands on experience with large language models: prompt design, context engineering and structured outputs, in real work rather than personal experiments alone. Experience building evaluations or test harnesses for LLM outputs . click apply for full job details
25/06/2026
Full time
Permanent Full Time Professional Bristol, Bristol, England, GB 4 days ago Requisition ID: 3284 At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work. Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication. This is a high-impact senior engineering role for someone who wants to shape how a large engineering organisation uses AI in real products and real development work. You will set patterns, create evaluation standards, coach engineers and help Klipboard turn AI from individual experimentation into repeatable, scalable engineering practice. The role is two jobs in one: the craft of getting reliable, measurable results from large language models through prompt engineering, context design and evaluation; and making everyone around you better at it. With hundreds of engineers across the UK and South Africa, the difference between an organisation where a few people prompt well and one where everyone does is enormous. Your success is measured less by what you personally produce and more by how quickly the engineers around you improve. Key Responsibilities Role Accountabilities Practise the craft at a high level - designing, building and refining prompts, context strategies and agentic workflows for AI features in our products. Grow the engineers around you - coaching, pairing, workshops and building shared assets that spread good practice across hundreds of engineers. Set standards and keep the organisation honest - defining what good looks like for prompting, evaluation and context engineering, and maintaining those standards as tools change. Key Activities and Contributions Design, build and refine prompts, context strategies and agentic workflows for AI features in Klipboard products, where a confidently wrong price, part match or stock answer is worse than no answer. Build evaluation into everything - test prompts against real business cases at scale, measure quality honestly, and treat "it looked fine when I tried it" as the start of the work, not the end. Work across models and providers, choosing pragmatically on quality, cost and latency rather than loyalty, and keeping up as models, tools and providers change quickly. Get deep into the domain detail with product teams and subject matter experts, because a prompt is only as good as the understanding of the business problem behind it. Coach engineers across teams to get dramatically more from AI coding tools and LLMs, through pairing, reviews, workshops and patient one-to-one help. Build and maintain shared prompt patterns, reusable templates, evaluation harnesses and internal guides, so good practice spreads as assets rather than folklore. Run an internal community of practice where engineers share what is working, what failed and why, and make it somewhere people actually want to show up. Help define what good looks like for prompting, context engineering and evaluation across R&D, and keep those standards current as tools and models change. Share measurable results with engineering leadership, including where AI tooling is genuinely paying off and where it is not. Systems, Tools and Technology Large language model APIs across multiple providers (GPT, Claude, Llama and equivalents) AI coding tools: GitHub Copilot, Cursor or equivalents Prompt engineering, context design and agentic workflow frameworks Evaluation harnesses, evaluation datasets and automated test suites for AI outputs Retrieval-augmented generation (RAG), vector search, embeddings and retrieval pipelines (desirable) LLM orchestration frameworks (LangChain, Semantic Kernel or equivalents - desirable) Technical and Professional Expertise Strong software engineering background with several years building and shipping production software. Substantial hands-on experience with large language models: prompt design, context engineering and structured outputs, in real work rather than personal experiments alone. Experience building evaluations or test harnesses for LLM outputs, and using them to improve quality measurably. Clear evidence of growing other engineers - through mentoring, teaching, internal training, communities of practice or similar. Daily working fluency with AI coding tools such as GitHub Copilot, Cursor or equivalents, with a practical view of where they help and where they mislead. Core Responsibilities and Contributions Deliver AI features in Klipboard products with proper evaluation and measurable quality standards. Embed prompt engineering and evaluation best practice across the R&D organisation. Be the sceptical voice when something demos well but will not hold up in production; be the encouraging one when a genuinely good idea needs backing. Maintain high standards for safety, accuracy and data handling in everything that ships - customers run their businesses on the answers our software gives them. Build and sustain a living library of prompt patterns, templates and guides. Meet engineers where they are, including those working in long-established codebases, where getting real value from AI tools is some of the highest-leverage work in the company. Customer Experience Ensure AI features in Klipboard products give accurate, safe and trustworthy answers - customers run their businesses on our output. Work with product teams and subject matter experts to understand the business problem behind each feature properly before building. Prevent confidently wrong answers - incorrect prices, part matches or stock levels - from reaching customers. Key Outcomes and Activities Engineers across several teams can point to specific things they now do better because of coaching and knowledge-sharing. At least one AI feature or workflow shipped per quarter with proper evaluation behind it. A living, used library of prompt patterns, templates and guides in place and growing. Community of practice running, well attended, and producing outputs teams actually reuse. Engineering leadership has a clearer, evidence-based picture of where AI is paying off. Generous with knowledge and genuinely energised by other people getting better. If the instinct is to guard expertise rather than spread it, this is the wrong role. Rigorous and honest about results - measures, shows working, and says so when data disagrees with the enthusiasm. Patient with engineers at every level of AI maturity, from those who live in these tools to those who are quietly sceptical of the whole thing. Curious about the trades Klipboard customers work in, because the best prompts are full of domain understanding. Calm about the pace of change - treats model and tooling shifts as the interesting part of the job, not a threat. Works closely with engineering leadership, architecture, product and cross-site engineering teams across the UK and South Africa. Additional Responsibilities (as aligned to company job architecture) Some travel between Klipboard's UK and South Africa offices as part of the coaching and community-building remit. Keep standards current as models, tools and providers change rapidly. Represent Klipboard's engineering practice externally where appropriate - talks, writing or open-source contributions. Key Relationships (Internal and external) Internal Engineering leadership and architecture teams R&D engineering teams across Newcastle, Tankersley, Hungerford, Johannesburg and Cape Town / Stellenbosch Product managers and product owners Subject matter experts in Klipboard's product verticals (distributive trades, rental, automotive) External AI and LLM platform and tooling providers (as needed) Required Qualifications and Experience Strong software engineering background with several years building and shipping production software - this role needs an engineer first. Substantial hands on experience with large language models: prompt design, context engineering and structured outputs, in real work rather than personal experiments alone. Experience building evaluations or test harnesses for LLM outputs . click apply for full job details
IT Senior Project Manager Walton Park Full-time Hybrid REQ5797 The Senior Project Manager will have extensive experience in different project management methodologies and techniques, and strong competencies in project planning, budget and time management, scope, risk, and change management. The Senior Project Manager is responsible for leading teams to deliver project(s) that span across one or more business workstreams or multiple applications or technology platforms. Senior Project Managers are expected to manage the highly complex, extended or high budget projects. This may include legislative change as dictated by Ofgem or taking on failing/in trouble projects that need to be bought back on track. The senior PM is expected to manage resources, schedules, financials and adhere to stage gate quality and control guidelines throughout the full systems development life cycle. They will also contribute to process improvement initiatives related to improving project delivery. Depending on the size and complexity of the project, the senior PM may be expected to manage less experienced PMs. The Senior Project Manager will run projects on a day to day basis, verify that they produce the required deliverables to an acceptable quality, within the specified constraints of time and cost and to achieve the benefits defined in the business case. The role includes reporting/presenting to senior management / Portfolio Leads if/when required. The Senior PM will be expected to mentor and coach other Project Managers and may be expected provide line management to other permanent project team members. Methodology & Processes Full life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously. Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives and delivered the anticipated benefits. Work creatively and analytically in a problem solving environment demonstrating teamwork, innovation and excellence. Management of projects in line with SGN's project delivery methodology, processes and quality standards. Deliver projects outcomes to meet the defined success criteria within the limits of the business case. Stakeholder & People Management Develop and foster relationships with key stakeholders within IT, the business and third party suppliers to share information on project progress. Lead stakeholder consultation process throughout the lifecycle of the project(s). Resolve conflict, negotiate with stakeholders, and effectively interact and maintain working relationships with all levels of the organisation internally and externally. Provide Leadership to the Project Team and more junior Project Managers. Ensure all project team members understand their roles and responsibilities throughout all stages of the project. Work with Procurement to engage with third parties to deliver projects. Manage a regulated tender process where a project breaches the spend threshold, working with Legal and Procurement. Deliver appropriate and effective Senior Management and Portfolio level communication. Be part of the wider IT management team. Financial Control Manage the approved project budget. Ensure project costs are accurately estimated, reported and reviewed with Portfolio Lead. Escalation to Portfolio Lead if projects are forecasting over the pre agreed contingency budget. Look for opportunities to reduce expenditure by assessing requirements/outcomes of other projects or programs. Risk & Issue Management Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables. Review of Risks/Issues and Dependencies with a view on the impact to the higher strategic programme(s). Aim to minimise risks wherever possible. Planning & Resources Develop and implement program and project plans in conjunction with clients, management, stakeholders and/or external consultants. Track, monitor, and communicate project progress against the project plan, requirements, quality measures, standards, processes, and milestones. Ensure business requirements are being met and the current project plan reflects any changes to scope, timelines etc. Ability to conform to shifting priorities, demands and timelines through analytical and problem solving capabilities. Prepare estimates and detailed project plans for all phases of the project. Procure adequate resources to achieve project objectives in planned timeframes. Understand interdependencies between technology, operations and business needs. Project Closure Capture 'lessons learnt' and feed into PMO initiatives for continual improvement. Review and assess the Business Case and review benefits case with the Project Sponsor/Business. Complete Closure activities ensuring any follow up actions are clearly defined and have agree owner. Continuous Improvement Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for SGN. Actively look out for improvements that could be made in processes or documentation which would benefit the efficiencies of SGN. Line Management Mentor/Coach and Support Project Managers for escalations or advice. Review Team members to identify any skill gaps/training needs. Complete project review to act as an internal quality control check for the project. Monitor staff performance to complete Quarterly Performance reviews and all other line management responsibilities. What you'll need Education Degree in Computer Science, Information Systems, or other related field or equivalent work experience. PRINCE 2 Practitioner ITIL (Desirable) MSP (Managing Successful Programmes) (Desirable) Other Project Management certifications Experience Management of projects or programmes with a budget >£2m Successfully leading projects and programmes on time, on schedule and within budget. Management of Projects of high complexity across different business areas / applications and/or technology platforms. Conducting Project quality/assurance reviews. Software Development, Application and/or Infrastructure Implementation projects. Agile and Waterfall Project Methodologies. Working with third parties on and off shore. Experience leading, motivating and managing various project and programme team sizes including mentoring and line management responsibility of permanent staff. Strong experience presenting to executive sponsors and demonstrated communication skills, both written and oral with technical and non technical staff, all levels of management. Desired Experience Cloud computing experience (delivery and/or migration). Experience of Lean ways of working including Kanban. Experience/knowledge of the Utility sector. Required Key behaviours and style indicators: Good at developing people and managing for improved performance. Able to coach and motivate teams to deliver results under pressure or with conflicting demands Good at challenging and support their teams on self development and keeping up to date with technology Attention to detail Good interpersonal and communication skills. Collaborative team player. Ability to lead and take control when required to do so Assertive and driven Good at building rapport and influencing at all levels High energy and a desire to succeed Not sure you meet every requirement? Research shows some people - particularly women and those from under represented backgrounds - may hesitate to apply unless they meet every criterion. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a net zero energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility, and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
25/06/2026
Full time
IT Senior Project Manager Walton Park Full-time Hybrid REQ5797 The Senior Project Manager will have extensive experience in different project management methodologies and techniques, and strong competencies in project planning, budget and time management, scope, risk, and change management. The Senior Project Manager is responsible for leading teams to deliver project(s) that span across one or more business workstreams or multiple applications or technology platforms. Senior Project Managers are expected to manage the highly complex, extended or high budget projects. This may include legislative change as dictated by Ofgem or taking on failing/in trouble projects that need to be bought back on track. The senior PM is expected to manage resources, schedules, financials and adhere to stage gate quality and control guidelines throughout the full systems development life cycle. They will also contribute to process improvement initiatives related to improving project delivery. Depending on the size and complexity of the project, the senior PM may be expected to manage less experienced PMs. The Senior Project Manager will run projects on a day to day basis, verify that they produce the required deliverables to an acceptable quality, within the specified constraints of time and cost and to achieve the benefits defined in the business case. The role includes reporting/presenting to senior management / Portfolio Leads if/when required. The Senior PM will be expected to mentor and coach other Project Managers and may be expected provide line management to other permanent project team members. Methodology & Processes Full life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously. Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives and delivered the anticipated benefits. Work creatively and analytically in a problem solving environment demonstrating teamwork, innovation and excellence. Management of projects in line with SGN's project delivery methodology, processes and quality standards. Deliver projects outcomes to meet the defined success criteria within the limits of the business case. Stakeholder & People Management Develop and foster relationships with key stakeholders within IT, the business and third party suppliers to share information on project progress. Lead stakeholder consultation process throughout the lifecycle of the project(s). Resolve conflict, negotiate with stakeholders, and effectively interact and maintain working relationships with all levels of the organisation internally and externally. Provide Leadership to the Project Team and more junior Project Managers. Ensure all project team members understand their roles and responsibilities throughout all stages of the project. Work with Procurement to engage with third parties to deliver projects. Manage a regulated tender process where a project breaches the spend threshold, working with Legal and Procurement. Deliver appropriate and effective Senior Management and Portfolio level communication. Be part of the wider IT management team. Financial Control Manage the approved project budget. Ensure project costs are accurately estimated, reported and reviewed with Portfolio Lead. Escalation to Portfolio Lead if projects are forecasting over the pre agreed contingency budget. Look for opportunities to reduce expenditure by assessing requirements/outcomes of other projects or programs. Risk & Issue Management Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables. Review of Risks/Issues and Dependencies with a view on the impact to the higher strategic programme(s). Aim to minimise risks wherever possible. Planning & Resources Develop and implement program and project plans in conjunction with clients, management, stakeholders and/or external consultants. Track, monitor, and communicate project progress against the project plan, requirements, quality measures, standards, processes, and milestones. Ensure business requirements are being met and the current project plan reflects any changes to scope, timelines etc. Ability to conform to shifting priorities, demands and timelines through analytical and problem solving capabilities. Prepare estimates and detailed project plans for all phases of the project. Procure adequate resources to achieve project objectives in planned timeframes. Understand interdependencies between technology, operations and business needs. Project Closure Capture 'lessons learnt' and feed into PMO initiatives for continual improvement. Review and assess the Business Case and review benefits case with the Project Sponsor/Business. Complete Closure activities ensuring any follow up actions are clearly defined and have agree owner. Continuous Improvement Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for SGN. Actively look out for improvements that could be made in processes or documentation which would benefit the efficiencies of SGN. Line Management Mentor/Coach and Support Project Managers for escalations or advice. Review Team members to identify any skill gaps/training needs. Complete project review to act as an internal quality control check for the project. Monitor staff performance to complete Quarterly Performance reviews and all other line management responsibilities. What you'll need Education Degree in Computer Science, Information Systems, or other related field or equivalent work experience. PRINCE 2 Practitioner ITIL (Desirable) MSP (Managing Successful Programmes) (Desirable) Other Project Management certifications Experience Management of projects or programmes with a budget >£2m Successfully leading projects and programmes on time, on schedule and within budget. Management of Projects of high complexity across different business areas / applications and/or technology platforms. Conducting Project quality/assurance reviews. Software Development, Application and/or Infrastructure Implementation projects. Agile and Waterfall Project Methodologies. Working with third parties on and off shore. Experience leading, motivating and managing various project and programme team sizes including mentoring and line management responsibility of permanent staff. Strong experience presenting to executive sponsors and demonstrated communication skills, both written and oral with technical and non technical staff, all levels of management. Desired Experience Cloud computing experience (delivery and/or migration). Experience of Lean ways of working including Kanban. Experience/knowledge of the Utility sector. Required Key behaviours and style indicators: Good at developing people and managing for improved performance. Able to coach and motivate teams to deliver results under pressure or with conflicting demands Good at challenging and support their teams on self development and keeping up to date with technology Attention to detail Good interpersonal and communication skills. Collaborative team player. Ability to lead and take control when required to do so Assertive and driven Good at building rapport and influencing at all levels High energy and a desire to succeed Not sure you meet every requirement? Research shows some people - particularly women and those from under represented backgrounds - may hesitate to apply unless they meet every criterion. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a net zero energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility, and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
We utilise the collective ability of our team to maximise the effectiveness of critical projects. Our diverse experience as clients and consultants equally enables us to understand the complexities of the challenges these projects face, and we usethe expertise of our team and company to help clients overcome them. Job Description This is a remote position. Location: UK Wide Hybrid & Flexible Working Salary: Competitive and Dependent on Experience Pershing Consultants is a specialist project management consultancy supporting the development and delivery of complex infrastructure projects across the UK. As our involvement within the water sector continues to grow, we are building a network of experienced project professionals with expertise in water infrastructure development, design, programme management, and project delivery. Whilst we may not have an immediate vacancy, we expect demand within this sector to increase significantly and would welcome expressions of interest from individuals who would like to be considered as future opportunities arise. Please note: this is an Expression of Interest rather than a live vacancy. We will review applications and contact suitable individuals when relevant opportunities become available. Typical Future Responsibilities Depending on the role and project requirements, opportunities may include: Project Management and Project Delivery Development and Consenting Coordination Stakeholder and Regulatory Management Contractor and Consultant Management Risk, Cost, and Schedule Management Client Representative and Owner's Engineer Roles Governance and Assurance Activities Business Case Development Project Controls and Reporting Projects may range from early-stage feasibility and option development through to construction, commissioning, and operational handover. Requirements We would like to hear from project professionals with experience gained within: Water Utility Companies Engineering and Environmental Consultancies Infrastructure Developers Tier 1 and Tier 2 Contractors Design and Build Organisations Programme Delivery Partners Owner's Engineer and Client Representative Teams We are particularly interested in individuals who have supported the development or delivery of: Water Treatment Works Wastewater Treatment Works Reservoirs and Water Storage Infrastructure Pipelines and Transfer Schemes Pumping Stations Flood and Coastal Defence Projects Storm Overflow and CSO Programmes Strategic Resource Options Major Capital Delivery Programmes We are interested in individuals who can demonstrate: Experience delivering water infrastructure projects or programmes Strong stakeholder management and coordination skills Understanding of regulated infrastructure environments Experience managing multidisciplinary project teams Commercial awareness and project governance capability Ability to manage risk, programme, and delivery challenges A proactive and solutions-focused approach Experience working within AMP programmes, major capital projects, strategic infrastructure planning, or environmental improvement programmes would be particularly valuable. Our opportunities typically offer: Exposure to nationally significant infrastructure projects As much flexibility as the project can accommodate Performance related bonuses and incentives Direct engagement with clients and senior stakeholders Opportunities to work across the full project lifecycle Career development within a growing specialist consultancy A collaborative, people-focused culture Register Your Interest If you have experience in the development, management, or delivery of water infrastructure projects and would like to be considered for future opportunities, we'd be pleased to hear from you. Submit your CV and expression of interest today, and we'll contact you should a suitable opportunity arise within our growing water infrastructure portfolio.
25/06/2026
Full time
We utilise the collective ability of our team to maximise the effectiveness of critical projects. Our diverse experience as clients and consultants equally enables us to understand the complexities of the challenges these projects face, and we usethe expertise of our team and company to help clients overcome them. Job Description This is a remote position. Location: UK Wide Hybrid & Flexible Working Salary: Competitive and Dependent on Experience Pershing Consultants is a specialist project management consultancy supporting the development and delivery of complex infrastructure projects across the UK. As our involvement within the water sector continues to grow, we are building a network of experienced project professionals with expertise in water infrastructure development, design, programme management, and project delivery. Whilst we may not have an immediate vacancy, we expect demand within this sector to increase significantly and would welcome expressions of interest from individuals who would like to be considered as future opportunities arise. Please note: this is an Expression of Interest rather than a live vacancy. We will review applications and contact suitable individuals when relevant opportunities become available. Typical Future Responsibilities Depending on the role and project requirements, opportunities may include: Project Management and Project Delivery Development and Consenting Coordination Stakeholder and Regulatory Management Contractor and Consultant Management Risk, Cost, and Schedule Management Client Representative and Owner's Engineer Roles Governance and Assurance Activities Business Case Development Project Controls and Reporting Projects may range from early-stage feasibility and option development through to construction, commissioning, and operational handover. Requirements We would like to hear from project professionals with experience gained within: Water Utility Companies Engineering and Environmental Consultancies Infrastructure Developers Tier 1 and Tier 2 Contractors Design and Build Organisations Programme Delivery Partners Owner's Engineer and Client Representative Teams We are particularly interested in individuals who have supported the development or delivery of: Water Treatment Works Wastewater Treatment Works Reservoirs and Water Storage Infrastructure Pipelines and Transfer Schemes Pumping Stations Flood and Coastal Defence Projects Storm Overflow and CSO Programmes Strategic Resource Options Major Capital Delivery Programmes We are interested in individuals who can demonstrate: Experience delivering water infrastructure projects or programmes Strong stakeholder management and coordination skills Understanding of regulated infrastructure environments Experience managing multidisciplinary project teams Commercial awareness and project governance capability Ability to manage risk, programme, and delivery challenges A proactive and solutions-focused approach Experience working within AMP programmes, major capital projects, strategic infrastructure planning, or environmental improvement programmes would be particularly valuable. Our opportunities typically offer: Exposure to nationally significant infrastructure projects As much flexibility as the project can accommodate Performance related bonuses and incentives Direct engagement with clients and senior stakeholders Opportunities to work across the full project lifecycle Career development within a growing specialist consultancy A collaborative, people-focused culture Register Your Interest If you have experience in the development, management, or delivery of water infrastructure projects and would like to be considered for future opportunities, we'd be pleased to hear from you. Submit your CV and expression of interest today, and we'll contact you should a suitable opportunity arise within our growing water infrastructure portfolio.
