117 jobs found

Purpose of the role To support the organisation, achieve its strategic objectives by identifying business requirements and solutions that address business problems and opportunities. Accountabilities Identification and analysis of business problems and client requirements that require change within the organisation. Development of business requirements that will address business problems and opportunities. Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations. Support the creation of business cases that justify investment in proposed solutions. Conduct feasibility studies to determine the viability of proposed solutions. Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget. Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope. Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation. Expectations Advise and influence decision-making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate the four LEAD behaviours: Listen and be authentic; Energise and inspire; Align across the enterprise; Develop others. For an individual contributor, lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. Identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc) to solve problems creatively and effectively. Communicate complex information; complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. About the Role In this role, you'll work at the forefront of Microsoft 365, Power Platform, and Copilot Studio innovation, helping shape how AI-driven automation and digital solutions are designed, prioritised, and adopted across the organisation. You'll act as the critical bridge between business needs and technical delivery, ensuring solutions are aligned to real colleague problems, measurable outcomes, and enterprise governance standards. You'll be embedded in a programme operating at genuine enterprise scale, with high visibility and tangible impact. In return, you'll gain deep exposure to modern AI platforms, complex enterprise environments, and a delivery model that actively invests in best-practice analysis, continuous improvement, and career growth. Key Responsibilities Demonstrate strong experience in business analysis across digital, data, or automation initiatives, ideally within Microsoft Viva, M365, Power Platform, or AI-enabled solutions. Be confident eliciting, analysing, and documenting requirements using a range of techniques (workshops, journey mapping, user stories, process modelling) across technical and non-technical stakeholders. Translate colleague and business needs into clear problem statements, functional requirements, and value hypotheses that inform solution design and prioritisation. Work closely with developers, solution architects, and product owners to ensure requirements are feasible, secure, and aligned with enterprise standards and target architectures. Support delivery of automation use cases, helping define conversation flows, triggers, data needs, success metrics, and adoption considerations. Apply strong analytical thinking to identify opportunities for simplification, automation, and productivity improvement across end-to-end colleague processes. Help define and track benefits, KPIs, and outcomes, ensuring solutions deliver measurable value to colleagues and the wider organisation. Desired Skills and Experience Familiarity with concepts such as conversational journeys, intent definition, escalation paths, and responsible AI considerations. Understanding of enterprise integration landscapes, including systems such as ServiceNow, Workday, or Microsoft Graph, from a requirements and dependency perspective. Exposure to governance, risk, compliance, and data protection considerations within large, regulated organisations. Strong stakeholder management skills, with the ability to balance competing priorities and align multiple teams around shared outcomes. A structured, inquisitive mindset, with the ability to adapt quickly as Copilot and AI capabilities evolve within the Microsoft ecosystem. Additional Information You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. Location: Canary Wharf, London.

The Business Analyst is a strategic business partner to the commercial leadership team, sitting at the intersection of business and technology. You will design and build the operational infrastructure that drives predictable, scalable revenue growth, with a particular focus on data, automation and AI-enabled systems. This is a hands on, junior to mid technical role for someone who enjoys building things, connecting tools and turning messy data into clear, usable insight. You will own commercial analytics, forecasting and the core commercial systems, whilst driving data informed decision making across Sales, Marketing and Customer Success. A significant portion of the role involves working with product usage and adoption data, partnering closely with Engineering and Product to connect customer behaviour, feature adoption and platform health to commercial outcomes. You will use AI tools (Claude, coding assistants and others) to rapidly prototype, automate and deploy business processes, dashboards and lightweight internal applications. A core expectation is to champion an AI first approach: using automation and emerging tools not just to make existing processes more efficient, but to help the organisation re imagine how we work. Key Responsibilities Revenue Strategy & Insight Deliver clean, reliable data and analysis on NRR, GRR, logo retention, expansion and churn, enabling commercial leaders to turn metrics into actionable strategy. Partner with Sales, Marketing and Existing Business teams to identify growth levers, segment trends and operational bottlenecks across the customer lifecycle. Analyse cohort behaviour, product adoption and revenue drivers, surfacing leading indicators that allow teams to act proactively. Translate complex datasets into clear narratives, dashboards and recommendations for senior stakeholders and the board. Revenue Operations, Process & Systems Act as commercial data and systems owner: define data models, governance, definitions and quality standards across Salesforce and associated tools. Design scalable workflows, playbooks and operating rhythms that support continuous growth, with an emphasis on automation over manual process. Drive Salesforce excellence where needed (structure, hygiene, automation), while recognising that Salesforce is one component of a broader AI centred stack. Build and maintain executive level dashboards (e.g. in QuickSight or similar) that provide real time visibility into pipeline health, forecast accuracy and business performance. Lead cross functional initiatives to improve commercial efficiency, reduce friction and accelerate revenue velocity, using AI and lightweight applications to connect systems. AI, Automation & Internal Tools Own and evolve the commercial tech stack (Salesforce and other tools), with a growing focus on AI connectivity, automation and "glue" systems that join data and workflows together. Use AI coding assistants and Claude to build small internal applications, scripts and dashboards (for example, tools to host and serve dashboards or automate data pipelines). Prototype and deploy AI enabled workflows for the commercial teams, such as transcript analysis, SDR enablement and campaign insights. Ensure seamless data flow between commercial systems, Finance and product/usage data systems. Stakeholder Management & Enablement Operate as a trusted advisor to the COO, CCO and commercial leadership, providing pragmatic, data grounded recommendations. Work closely with leaders such as the VP,Sales, VP, Customer and VP,Marketing to understand their questions, then design data and tooling that answers them. Support onboarding and enablement of commercial team members on systems, dashboards and AI enabled ways of working. Build strong cross functional relationships, influencing without authority to drive alignment and execution across Commercial, Product, Engineering and Finance. Essential 3-5 years' experience in Business Analysis, Data/Commercial Analysis, Product Analytics, Strategy, Operations or Software Engineering, ideally with exposure to commercial or revenue facing functions. Advanced analytical skills: expert level Excel/Google Sheets and strong capability in SQL and/or a BI tool (e.g. QuickSight, Looker, Tableau, Power BI). Confident working with APIs, databases and modern data stacks (e.g. PostgreSQL, MongoDB, cloud data stores), and comfortable learning new tools quickly. Comfortable working with product usage and adoption data, collaborating with Engineering and Product to analyse behaviour and inform commercial strategy. Demonstrable experience using AI tools (e.g. Claude, GitHub Copilot or similar) to accelerate analysis, build small applications or automate workflows. Proven ability to design processes, frameworks and documentation that drive operational excellence and can be owned by business teams once implemented. Excellent stakeholder management: confident communicating with senior leadership and cross-functional teams Structured problem solver with strong attention to detail and commercial pragmatism Desirable Background as a junior or mid level software developer or data engineer who enjoys business problems more than pure software engineering. Experience with AWS QuickSight or similar cloud based BI platforms. Experience working in legal tech, professional services software or complex B2B sales environments Exposure to AI enabled tools for data analysis, automation or insight generation Strong understanding of B2B SaaS business models and key commercial metrics (NRR, GRR, CAC, LTV, pipeline dynamics) What we offer you Competitive salary (depending on experience) 25 days holiday per year (plus public holidays). Early Finish Fridays - on the last Friday of every month, we finish at lunchtime! Pension with NEST. Personal Learning & Development budget. Enhanced parental leave policies so you can spend more time with your family. Lots of opportunities for accelerated professional development and career progression. Work alongside a supportive and talented team with the opportunity to grow one of the world's leading LegalTech scale ups. A warm, genuinely collaborative culture and an awesome team; and Regular socials. Power in diversity We put users at the heart of our design to provide legal transaction experiences that everyone loves. In order to make that a reality, we seek to foster a diverse and inclusive working environment that can empower our people to be creative, effective and innovative, to build a brand we are proud of. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence. We're committed to building a diverse team, and are constantly looking for ways to improve our processes to help us do that.

Role: Power Platform Developer Location: Derby (Hybrid Working) Salary: £35,000 - £40,000 + Benefits We're looking for a Power Platform Developer to join a rapidly growing construction business investing heavily in automation, AI and digital transformation across the Microsoft ecosystem. This is an opportunity to play a key role in modernising how the business operates, helping to replace manual processes, streamline workflows and develop innovative solutions that improve efficiency across the organisation. Working closely with stakeholders across the business, you'll design, build and maintain applications and automations using Microsoft Power Platform, while supporting the wider adoption of AI-enabled technologies including Microsoft Copilot. This role would suit someone with strong Power Platform experience who wants to broaden their exposure across automation, AI and digital transformation projects. Responsibilities Develop and maintain applications using Microsoft Power Apps Design and optimise workflows using Power Automate Create and manage SharePoint sites, lists and business processes Support the development of AI enabled solutions using Microsoft Copilot Studio and Azure Foundry Work with stakeholders to identify opportunities for automation and process improvement Support digital transformation initiatives across multiple business functions Maintain and support Azure DevOps environments and deployment processes Assist with the integration and optimisation of Microsoft business systems Requirements Experience building and maintaining solutions within Microsoft Power Platform Strong experience with Power Apps and Power Automate Experience working with SharePoint Online, including sites and lists Exposure to Microsoft Copilot Studio and Azure technologies Experience using Azure DevOps Strong communication and stakeholder management skills Ability to manage multiple projects and priorities simultaneously Desirable Microsoft Fabric experience Dynamics 365 exposure Project delivery or project coordination experience Experience supporting digital transformation or automation initiatives This is an excellent opportunity to join a business at an exciting stage of growth, where you'll have the opportunity to influence how automation and AI technologies are adopted across the wider organisation.

Sivara GmbH is hiring a Power Platform Developer for a fully remote position in the UK. This permanent role offers a competitive salary and involves designing AI-driven solutions. You will work collaboratively to enhance user experiences and drive business value. Key qualifications include strong experience with Power Platform and Microsoft Copilot Studio. Occasional travel to London is expected for collaboration sessions. Join us and make an impact in the AI landscape.

Are you passionate about making a difference, using your skills & experience to be a key enabler of AI driven transformation? If so, we may have the role for you! We are excited to share an incredible opportunity for an AI Product Developer to join our team in AI & Data. As our newest AI Product Developer, you will be responsible for the hands on engineering for the design, prototyping and delivery of AI enabled products that address real business and operational challenges. This is a hybrid role with working from home plus some onsite presence in our Bradford & central Leeds offices. About the role Operating within the AI Enablement and Foundry delivery team, the role will translate business needs into secure, scalable AI capabilities across internal and customer facing services. Through experimentation, engineering discipline and collaboration, this role will support improved efficiency, decision making and customer outcomes. Focus on the design and delivery of production ready AI solutions, using modern AI technologies within the Microsoft ecosystem, ensuring responsible adoption in a regulated financial services environment. Leverage large language models, agentic architectures, and speech technologies, ensuring solutions are secure, scalable and aligned to enterprise standards. Develop and maintain retrieval and orchestration architectures, including RetrievalAugmented Generation (RAG), prompt orchestration, validation pipelines, and traceability mechanisms to improve accuracy and reliability. Integrate AI capabilities with enterprise platforms by designing solutions that interact with Microsoft Azure, Microsoft Graph, Power Platform, Dynamics 365, and other core systems. Apply MLOps and operational practices to support deployment, monitoring, versioning, performance optimisation, and lifecycle management of AI models and services. Enable reuse and collaboration by creating shared AI assets, supporting teams through workshops and coaching, and contributing to the organisation's broader AI capability development. About you You'll have hands on experience building AI solutions using large language models, agent frameworks and AI APIs. A strong understanding of Retrieval Augmented Generation (RAG), embeddings, vector search and retrieval optimisation. Experience developing AI solutions using Microsoft Azure, Azure AI Foundry, Azure OpenAI Service and Copilot Studio. You'll have familiarity with enterprise integration patterns using Microsoft Graph, Power Platform and business applications, as well as working knowledge of MLOps, CI/CD pipelines, monitoring, and operational support of AI systems. Strong communication skills, including explaining technical concepts to nontechnical stakeholders. About us At YBS we don't have shareholders, we have members. We care about people and that includes you. So here, you'll be respected for who you are, you'll be able to bring your whole self to work, and you'll have everything you need to build a long and rewarding career. Flexibility We offer a range of flexible working options without unsocial hours, which can help you find a healthy work life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We're happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process. Development We want you to feel challenged here. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey. From day one, we'll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly. Inclusivity We're passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you'll go the extra mile to help our members, you'll fit right in and feel you belong here. Benefits We offer lots of fantastic rewards that you can make the most of in and out of work, including: Holiday. You'll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days. Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals we're all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%). Pension. We know how important it is to save towards the future, that's why we'll contribute up to 11% into your YBS pension. Healthcare. Health and wellbeing are an important part of life at YBS; when you join us you'll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans. My Benefits. When you join YBS you'll have access to our self service benefits portal, where you can access a range of retail, hospitality and health discounts. Ready to apply? If you're excited about this role and want to be part of the YBS team, click apply now to send us your application. Want more information? If you have any questions about this role, please contact Please note: This advert will close 26th June

Locations 25 Bank Street, Canary Wharf, London, Greater London, E14 5JP, GB Job Schedule Full time Job Shift Day Job Description The Chief Data and Analytics Office (CDAO) builds enterprise-scale platforms for Data Management, Analytics, and AI/ML Operations used firm-wide across JPMorgan Chase. Within CDAO, the Data for AI Product Management team creates reusable platform solutions that transform how data producers and consumers discover, access, govern, and leverage data. As the Data Catalog Product Manager, you will play a pivotal role in building a unified, multi-channel data marketplace where thousands of firmwide datasets become easy to find, preview, and integrate across application and AI use cases. You will own the end-to-end vision, strategy, and execution - spanning a rich web UI, programmatic APIs, and future agentic integrations (Claude, Copilot, internal AI assistants) that meet consumers where they already work. We want someone who leads with problems, not solutions - who brings deep UX and service design expertise, has built catalog or marketplace products at scale, and can articulate how intelligent discovery evolves in an agentic AI world. What You'll Do Own the Catalog Vision & Strategy Define the multi-year product vision and roadmap for firmwide data discovery serving data scientists, ML engineers, analytics engineers, and increasingly business users. Establish north-star metrics tied to real impact: time-to-data, publishing velocity, discovery-to-integration conversion, repeat usage, and governance compliance . Own the full lifecycle from problem discovery delivery adoption iteration. Design a World-Class Discovery Experience Lead the UX and service design vision - intuitive, fast, and delightful across all touchpoints. Build rich dataset pages with metadata, schema previews, sample data, interactive code samples, lineage, quality scores, usage stats, ratings, and community annotations - inspired by the best consumer marketplace patterns (Kaggle, Spotify, App Store). Build for Multi-Channel: UI, API & Agents Architect an API-first platform powering a beautiful web UI today and programmatic access for code-first engineers. Meet consumers in their daily tools - notebooks, IDEs, orchestration platforms, chat interfaces, copilots - eliminating context-switching. Design composable, reusable solutions that integrate with the broader CDAO ecosystem. Champion Both Sides of the Marketplace Producers: Make it effortless to publish, document, version, and maintain datasets with rich metadata, automated quality profiling, and governance guardrails. Consumers: Reduce friction from discovery to access - self-service provisioning, entitlement workflows, one-click integration with SageMaker, Databricks, and EMR. Network effects: Analyze usage trends to improve data quality, discovery and relevancy across persona groups Collaborate with Engineering, Design & Data Science Work with UX designers and researchers on usability testing, rapid prototyping, and user validation. Write detailed PRDs and technical documentation that engineers and consumers can act on. Lead & Influence the team Influence cross-functional stakeholders - engineering, architecture, data science, governance, UX, and senior business leaders. Mentor and develop junior product managers. Required Skills 8+ years in technical product management delivering catalog, marketplace, or discovery platforms from ideation to production at scale. Deep UX & service design sensibility - passion to build clear, intuitive and scalable UI experiences. Multi-channel product delivery - shipped across web UI, API, and/or conversational/agent-based interfaces. Technical depth in data infrastructure - data catalogs, metadata management, governance frameworks, data quality tooling. Strong communication - translate technical complexity into clear narratives for engineers, designers, and executives. Prioritisation at scale - balance competing demands across a large stakeholder base by weighing business impact, user value, and technical feasibility. Preferred Experience in financial services or highly regulated industries . Built or scaled a data catalog, data marketplace, feature store, or developer portals (e.g., Kaggle Datasets, Unity Catalog, Collibra, Alation, Atlan). Understanding of agentic AI patterns - tool-use, RAG, function calling - and how marketplace APIs can be exposed to LLM-based agents. Experience with search relevance & recommendation systems - ranking algorithms, semantic search, personalisation. Hands-on with Snowflake, Databricks, Airflow, Kafka . Why Join Us Work on firm-wide platforms used by thousands of data scientists, ML engineers, and analysts across JPMC Shape the future of AI/ML and data infrastructure at one of the world's largest financial institutions About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Introduction: Unlock the potential of Microsoft 365 Copilot as a visionary engineer, transforming challenges into cutting edge solutions. Embrace continuous learning and collaborate with global teams to shape the future of technology driven excellence. Join us at Avanade, where creativity, innovation, and career growth thrive. Key Responsibilities Design and develop Power Platform, Microsoft Copilot Studio agents, Teams Toolkit Agents to meet client requirements. Collaborate with cross functional teams under challenging circumstances to deliver high quality solutions. Demonstrate expertise in the Power Platform suite of products and Microsoft 365 Copilot. Translate business requirements into technical solutions using Microsoft 365 products. Share practices for Microsoft 365 Copilot, Copilot Studio and extensibility knowledge with global Avanade team members. Manage task backlog for continuous improvement of client solutions and contribute to solution estimates. Worked with Microsoft 365 Copilot, understanding the underlying technology, prompts, agents, implemented and governed. Familiarity in using Copilot Studio, Dataverse, Power Platform products. Familiarity with Low and Pro code extensibility models of Microsoft 365 Copilot. Skills and Qualifications Strong business analysis and requirements gathering skills. Familiarity with agile development practices. Critical thinking, problem solving, and troubleshooting skills. Ability to secure apps and data. At Avanade, we advance the world through the power of people and Microsoft. Join us to shape your skills and the future with bold ideas and innovative solutions. Our partnership with Microsoft and Accenture empowers you to unlock your full potential. Working at Avanade offers the chance to build a career path that suits your skills and interests and the freedom to be your authentic self. We are committed to your growth, well being, and success. This is where passion meets opportunity, technology meets humanity, and every challenge is a chance to make a genuine impact on colleagues, clients, and communities. Together, we do what matters.

Salary: £60,000 - 75,000 per year Requirements Significant hands on experience as a Dynamics 365 developer, with demonstrable progression into a senior or architect level role. Deep expertise across the Power Platform, including Power Apps (canvas and model driven), Power Automate and the Dataverse platform. Experience with security roles, business rules, business process flows and the Dataverse data model. Strong development skills in C#/.NET, JavaScript/TypeScript, plugins, custom workflow activities and the Dataverse Web API and SDK. Proven experience designing and delivering integrations using Azure services such as Functions, Logic Apps, API Management, Service Bus, Key Vault and Application Insights. Solid understanding of ALM for Power Platform, including solution layering, managed vs unmanaged solutions, Power Platform Build Tools and pipeline based deployment. Experience operating in complex environments with multiple integrations, regulatory or compliance constraints, and concurrent delivery streams. Demonstrable architectural capability, including producing HLDs/LLDs, leading design authority discussions and validating solutions against best practice patterns. Strong stakeholder management and communication skills, with the ability to translate technical concepts for non technical audiences. Relevant Microsoft certifications such as PL 600, PL 400, MB 500 or AZ 305 are desirable. Experience with Power Pages, Copilot Studio and AI Builder is desirable. Familiarity with Azure Synapse, Microsoft Fabric or Dataverse to data lake patterns for analytics and reporting is desirable. Exposure to Agile/Scrum delivery and scaled frameworks such as SAFe is desirable. Must be based within commuting distance of Glasgow or open to relocating. Must have a valid right to work in the UK. Responsibilities Design end to end solutions across Dynamics 365, Power Apps, Power Automate and Dataverse, ensuring alignment with enterprise architecture standards. Scope, estimate and validate solution designs, challenging requirements where appropriate and recommending the right balance between configuration, low code and pro code approaches. Define and enforce best practice patterns for solution structure, ALM, environment strategy, security models and data architecture within Dataverse. Produce and maintain architecture artefacts including high level designs, integration diagrams, data models and decision records. Lead hands on development across Dynamics 365, Power Apps and Power Automate cloud flows. Build and extend solutions using plugins, custom connectors, PCF controls, JavaScript/TypeScript, C#/.NET and the Dataverse Web API. Oversee high quality delivery by setting coding standards, reviewing pull requests and ensuring test coverage, performance and security non functional requirements are met. Maintain and curate a well documented code base, reducing technical debt and refactoring legacy components where needed. Design and implement integrations between Dynamics, Dataverse and internal or external systems using Azure services. Ensure integration patterns are resilient, observable and secure, applying appropriate authentication, throttling, retry and error handling strategies. Work with platform and DevOps teams to embed CI/CD pipelines for solution deployment, automated testing and environment promotion. Provide architectural oversight and technical surety across concurrent projects, acting as the senior point of escalation for design and delivery decisions. Mentor and coach developers and junior architects. Engage with vendors, partners and third party suppliers to assure the quality of externally delivered work. Contribute to the technology roadmap by identifying opportunities to modernise, consolidate or retire components of the estate. Technologies AI API Architect Azure C# CI/CD Cloud Copilot DevOps Fabric JavaScript Security TypeScript Web Office 365 ASP.NET GitHub More We are a large food production company offering a high impact senior technical role with genuine architectural ownership across a strategically important platform. We offer a salary of £60,000 to £75,000 plus benefits, including death in service cover, single healthcare cover, a pension salary exchange scheme and paid holidays. This is a hybrid role based in Glasgow, with an expectation to be in the office four days per week, so you must be within commuting distance or willing to relocate. We are currently interviewing for immediate consideration. There is no sponsorship available, so you must have a valid right to work in the UK.

Join the ServisBOT Team If you must spend 40 hours a week working, you want to make sure you're working with pretty fantastic people doing some pretty amazing things. That's why at ServisBOT we seek team players that are self starters, uncompromisingly resourceful, and extraordinarily passionate about technology. If this sounds like you, we should meet. AI Solutions Business Analyst Location: Manchester, England (Hybrid - 3 days per week in office) with occasional workshops and in person meetings Salary: Competitive, based on experience Type: This is a full time, permanent contract on the customer success team If interested, send a cover letter and CV to: About the role We're looking for a practical, customer focused and AI curious Business Analyst to help us design and deliver AI agent solutions for our customers. This is not a standard BA role where you simply gather requirements and pass them on. You'll work with customers to understand their business processes, service challenges, operational pain points and customer journeys, then help shape how AI agents can support, automate or improve those workflows. You'll sit between customers, Customer Success, Product and Engineering. Your job will be to turn messy business problems into clear, structured requirements that can be delivered as effective AI powered agents, workflows, integrations, knowledge sources and customer experiences. You do not need to be a machine learning engineer or a software developer. However, you do need to demonstrate comfort working with AI tools, understanding how AI agents behave, thinking critically about risk and quality, and helping customers move from vague ideas to practical, testable solutions. This role is ideal for someone who has experience in business analysis, solution design, implementation, digital transformation, customer operations or SaaS delivery, and who wants to apply those skills in the fast growing area of AI agents. What you'll do You'll work as part of a team to: Lead discovery sessions with customers to understand business goals, operational workflows, customer journeys and pain points. Translate customer problems into clear AI agent use cases, requirements, workflows and acceptance criteria. Identify where AI agents can improve speed, consistency, customer experience, operational efficiency or employee productivity. Map current state and future state processes, highlighting where automation, AI assistance or human handoff should occur. Define agent behaviours, conversation flows, business rules, escalation paths, knowledge requirements and success measures. Work with Junior AI Agent Builders, implementation colleagues and technical teams to ensure requirements are understood and delivered correctly. Help design prompts, knowledge structures, test scenarios and evaluation criteria for AI agents. Support customer workshops, demos, playback sessions and feedback reviews. Challenge vague or unrealistic requirements and help customers focus on practical, valuable outcomes. Collaborate with Product and Engineering to identify gaps, product opportunities, technical constraints and reusable patterns. Review agent outputs for accuracy, usefulness, tone, compliance, consistency and customer experience. Support UAT, testing and launch readiness by making sure agent behaviour matches agreed requirements. Create clear documentation, including process maps, user stories, requirements, decision logs, test scenarios and customer facing summaries. Help define what success looks like for each AI agent, including operational KPIs, customer experience measures and quality indicators. Keep up to date with practical developments in AI agents, LLMs, workflow automation, prompt design and AI governance. What makes this role different from a traditional BA role A traditional BA might document what a customer asks for. In this role, you'll need to help customers work out what they actually need. You'll need to understand when an AI agent is the right solution, when a process needs to change first, when automation could create risk, and when a human in the loop approach is more appropriate. You'll be expected to think about: How an AI agent should behave in real customer scenarios. What information the agent needs to answer accurately. What the agent should not do. When the agent should escalate to a human. How to test whether the agent is performing well. How to design workflows that are useful, safe and maintainable. How to turn customer ambition into something deliverable. This role requires strong BA fundamentals, but also curiosity, judgement and practical understanding of how AI can be applied in real business environments. What we're looking for We're looking for someone with solid experience in business analysis, solution delivery or customer facing technology projects. You should be: Experienced in gathering, analysing and documenting business requirements. Confident running customer workshops and asking structured, thoughtful questions. Good at breaking down complex or messy processes into clear workflows. Able to distinguish between business needs, user needs, technical constraints and product gaps. Comfortable working with technical and non technical stakeholders. Strong at writing clear documentation, user stories, acceptance criteria and process maps. Curious about AI, automation and how businesses can use agents to improve customer and operational outcomes. Practical and outcome focused, with good judgement about what will actually work. Comfortable challenging assumptions and helping customers prioritise. Able to work closely with delivery, product and engineering teams. Strong at spotting ambiguity, risk, edge cases and gaps in requirements. Interested in customer experience, service design, digital transformation and operational improvement. Comfortable testing AI agent behaviour and reviewing outputs critically. Organised, reliable and able to manage multiple customer or project workstreams. Useful skills or experience You do not need all of these, but any of the following would be helpful: Experience as a Business Analyst, Product Analyst, Implementation Consultant, Solution Consultant or Digital Transformation Analyst. Experience in SaaS, customer service technology, contact centres, workflow automation or enterprise software. Exposure to AI tools such as ChatGPT, Claude, Gemini, Copilot or other AI platforms. Experience with conversational AI, chatbots, virtual agents or customer service automation. Experience creating process maps, user stories, acceptance criteria, test plans or solution documentation. Understanding of APIs, integrations, webhooks, CRM systems, ticketing systems or automation platforms. Experience working with Product and Engineering teams in an agile delivery environment. Experience supporting UAT, customer testing, implementation or go live readiness. Familiarity with knowledge bases, FAQs, help centres, content design or service design. Awareness of AI risks such as hallucination, bias, unsafe responses, poor escalation design or unreliable knowledge sources. You do not need to be: A machine learning engineer. A data scientist. A software developer. An AI researcher. A prompt engineering expert. A traditional BA who only writes requirements and avoids solution thinking. We're more interested in your ability to understand business problems, structure complexity, communicate clearly, work with customers, and help deliver practical AI agent solutions that create real value. What success looks like In your first few months, you'll be able to: Understand how ServisBOT designs, builds and delivers AI agent solutions. Lead customer discovery sessions with support from senior team members. Produce clear workflow maps, requirements, agent behaviour definitions and acceptance criteria. Work with implementation colleagues to turn requirements into agent configurations, prompts, knowledge structures and test scenarios. Identify gaps, risks, edge cases and dependencies early. Support demos, playbacks and customer feedback sessions. Help customers understand what AI agents can and cannot realistically do. Contribute to better internal delivery patterns, reusable templates and best practices. Over time, you'll grow into someone who can take a customer problem from early discovery through to a clear AI solution design, working with the team to deliver agents that are useful, reliable, measurable and aligned to customer outcomes. Why join us? This is a chance to apply strong business analysis and solution design skills to one of the fastest growing areas of technology: practical AI agents for real businesses. You'll work on real customer problems, not theoretical AI experiments. You'll help shape agents that support customer service, operations and business workflows, while learning from experienced colleagues across Customer Success, Product, Engineering, Architecture and Delivery. You'll also have the opportunity to help define what good AI business analysis looks like: how to capture requirements for AI agents, how to test agent behaviour . click apply for full job details

# M365 Copilot AdministratorEnterprise Microsoft 365 TeamHybrid UK £55,000-£75, days ago 13 interestedMicrosoft 365 CopilotSharePointTeamsEntra IDPower Platform Job DescriptionThe M365 Copilot Administrator owns the technical deployment, governance and optimisation of Microsoft 365 Copilot across an enterprise workforce - ensuring that licences translate into active, effective usage while managing the data governance, security and compliance requirements that enterprise Copilot deployment demands. This is a technically deep role that sits at the intersection of Microsoft 365 administration, data governance and AI adoption.Role & Responsibilities:• Own the Microsoft 365 Copilot deployment: licence management, feature enablement, rollout sequencing and user provisioning across the organisation• Configure and maintain Copilot governance controls: sensitivity label policies, SharePoint oversharing remediation, data access reviews and Copilot usage policies• Manage Microsoft 365 data estate for Copilot readiness: auditing SharePoint content accessibility, cleaning up orphaned sites, reviewing permissions and ensuring Copilot only surfaces content users should access• Deploy and configure Microsoft Purview for Copilot governance: data classification, retention policies, Copilot interaction logging and compliance reporting• Monitor Copilot adoption and usage: Microsoft Copilot Dashboard analysis, usage trend reporting, identifying low-adoption teams and driving targeted interventions• Manage Copilot extensibility: deploying and governing Copilot plugins, Graph connectors and declarative agents built by internal or external developers• Build and deliver M365 Copilot training for end users: Teams Copilot, Word Copilot, Excel Copilot, Outlook Copilot and Copilot Pages - practical, role-specific training that drives adoption• Support the Power Platform Copilot rollout: Copilot Studio agent deployment, governance policies and integration with M365 Copilot experiencesRequired Skills & Experience:• 4+ years of Microsoft 365 administration experience with at least 1 year focused on Copilot or AI features• Deep Microsoft 365 technical knowledge: Exchange Online, SharePoint Online, Teams, OneDrive, Entra ID and Purview• Hands-on Microsoft 365 Copilot deployment experience - you have configured Copilot governance, managed licence assignment and addressed oversharing issues in production• Microsoft Purview experience: sensitivity labels, data classification, compliance policies and audit capabilities• Understanding of Microsoft Graph and Copilot extensibility: plugins, connectors and declarative agent deployment• Microsoft 365 Certified: Administrator Expert (MS-102) required; Microsoft 365 Copilot certification is a strong advantage• Power Platform administration experience is advantageousWhat We Offer:• Technical ownership of M365 Copilot for an enterprise workforce• Salary £55,000-£75,000 based on experience• Hybrid working with flexible remote arrangement• Microsoft partner resources and early access to Copilot preview featuresThe M365 Copilot Administrator is the person who ensures Copilot licences deliver real productivity value - not just by deploying the feature, but by governing the data, training the users and measuring the outcomes. If you have deployed M365 Copilot at enterprise scale and understand the governance challenges it creates, this role is yours.

Salary: £55,000 - 95,000 per year Requirements We require proven experience with Microsoft Copilot Studio or Power Virtual Agents and the Microsoft Power Platform, including Power Apps, Power Automate, and Dataverse. We require experience designing and building conversational agents, including intents, topics, generative AI capabilities, and integrations. We require a strong understanding of governance, security, and compliance considerations within the Power Platform ecosystem. We require experience with platform administration, including environment strategy, solution lifecycle management, and monitoring. We require knowledge of Microsoft licensing concepts related to Copilot Studio and Power Platform, with the ability to advise stakeholders. We require a solid understanding of integration patterns and API based connectivity across enterprise systems. We require the ability to translate business needs into scalable and user friendly AI solutions. We require strong communication skills and a collaborative, team oriented mindset. We prefer candidates based in Aberdeen with experience in the upstream oil and gas sector. We require availability to work from our Aberdeen office at least 3 days per week for 6 months. We require the role to be worked as an inside IR35 PAYE agency contract engagement. We require an expected start date in late June or early July. Responsibilities We work closely with business stakeholders to gather requirements and translate them into scalable, secure, and production ready Copilot and agent based solutions. We partner with business teams to interpret functional and technical requirements for conversational AI and automation scenarios. We design, develop, and maintain AI powered agents and copilots using Microsoft Copilot Studio and the wider Microsoft Power Platform. We build and integrate intelligent workflows using Power Automate, Dataverse, and other Microsoft services to enable end to end business processes. We define, implement, and enforce platform governance, standards, and policies for Copilot Studio and conversational AI solutions. We administer the Copilot Studio platform, including environment management, security configuration, and monitoring. We provide guidance and support on licensing models, capacity planning, and cost optimisation for Copilot and Power Platform solutions. We deliver high quality, secure, and well governed solutions in a fast paced, evolving environment. We collaborate effectively within a multi disciplinary delivery team, including architects, developers, and business stakeholders. Technologies AI API Copilot Support Microsoft Power Platform Security Network More We are seeking a Microsoft Copilot Studio Engineer to design, build, and deliver intelligent conversational solutions that enhance business productivity and user experience. This is an Aberdeen based role requiring an on site presence in our Aberdeen office at least 3 days per week for a 6 month period, and it cannot be worked 100% remotely. The engagement is inside IR35 as a PAYE agency contract, with a start date expected in late June or early July.

Salary: £55,000 - 65,000 per year Requirements We require experience in MS Dynamics CRM/365 development. We require experience in Power Platform development. We require at least 5 years of experience as a mid-tier developer. We would like experience with full-stack Power Platform development, including Power Apps, Power Automate, Power BI, Power Pages, CoPilot, Connectors, Dataverse, and Power Fx. We would like Azure experience, including Logic Apps, Azure Function Apps, and Web Apps. We would like experience with web services and APIs. We would like experience with the React framework. We would like experience with SSAS, SSRS, and advanced Power BI. We would like experience with JavaScript and HTML. We would like experience working in Agile or Scrum environments. We would like knowledge of agile development methodologies. We would like knowledge of unit testing theory. We require a solid understanding of relational database design and querying concepts. We require a university degree in Computer Science or a related discipline, preferably at 2:1 level or above. We would value experience in Property Services, Real Estate, or Social Housing environments, or with market-specific applications. We are looking for a self-starter who is motivated, eager to learn, and comfortable working autonomously and remotely. Responsibilities We work within an agile framework to develop, test, support, and maintain bespoke Power Platform and Microsoft Dynamics applications for our customers. We assist with collecting and documenting user requirements. We develop user stories and estimates. We prepare reports, manuals, and other documentation on software status, operation, and maintenance. We design, develop, and unit test applications in line with established standards. We participate in peer reviews of solution designs and related code. We package and support the deployment of releases. We develop, refine, and tune integrations between applications. We analyse and resolve technical and application problems. We adhere to high-quality development principles while delivering solutions on time and on budget. We provide application support to business users. Technologies Azure Copilot CRM Support JavaScript Power BI React SSAS Web Office 365 Cloud More: We are an emerging, cutting-edge, award-winning digital consultancy delivering bespoke digital transformation solutions for customers in the Property Services, Facilities Management, and Real Estate markets. We offer autonomy, flexibility to work from home, and the opportunity to develop within a committed team. Alongside a supportive environment and strong ethos, we provide benefits including pension, private healthcare, and generous holidays. This is a role for someone who wants to work differently, take responsibility, and grow while delivering imaginative solutions based on output.

Sr. SDET (Senior Software Development Engineer in Test, Merchandising Automation) Ready to build what's next with one of the world's most iconic brands? About the Role: Subway's Merchandising Automation team is building the integration and data pipelines that replace manual Digital Merchandising workflows across owned channels and third party delivery partners - and the Sr. SDET is the engineering voice of quality in that effort. You will design, build, and operate the automated test frameworks that validate everything the team ships: the Node.js/TypeScript APIs and AWS event driven pipelines that power menu publishing and promotional scheduling, and the Adobe Workfront Fusion scenarios built by the Marketing Automation Engineer that connect Subway's creative and campaign toolchain to downstream systems. This is an engineering first role. You will write production quality test code, architect scalable test frameworks, and embed automated quality gates directly into CI/CD pipelines. You will partner with integration engineers from the earliest stages of design - shaping APIs and Fusion scenarios for testability, defining acceptance criteria, and ensuring quality is built in rather than bolted on. A unique and differentiating aspect of this role is fluency across two distinct integration paradigms: AWS native event driven services on one side, and Adobe Workfront Fusion's scenario based iPaaS model on the other. AI assisted development is a core part of how this team works. You'll be expected to use tools like GitHub Copilot and Claude daily - to accelerate test authoring, generate synthetic merchandising test data, analyze failure patterns, and document coverage - and to champion their adoption across the engineering team. Responsibilities Lead the design and development of automated test frameworks and suites covering functional, integration, contract, performance, and end to end scenarios for Subway's Digital Merchandising platform - spanning the Node.js/TypeScript APIs and event driven pipelines that drive menu publishing, promotional scheduling, and item availability across Mobile App, Web, Kiosk, and third party delivery partners. Write test code to the same quality standards as production code. Leverage AI assisted development tools (GitHub Copilot, Claude, and similar) as a core part of daily engineering work - from generating and refining test cases and synthetic merchandising data to analyzing failure patterns, mapping coverage gaps, and producing documentation. Champion AI tooling adoption across the team. Own validation coverage for the Workfront Fusion integration layer built by the Marketing Automation Engineer - designing test strategies that verify Fusion scenario outputs, data mapping fidelity, webhook reliability, and cross system data integrity between Adobe Workfront, downstream marketing tools, and Subway's internal platforms. Catch scenario failures and data mismatches before they reach production. Partner with the Merchandising Automation integration engineers and the Senior Quality Engineer throughout the development lifecycle: collaborate on test strategy, review integration designs and API contracts for testability, define acceptance criteria, and integrate automated quality gates into CI/CD pipelines via Azure DevOps or GitHub Actions. Design and execute performance and reliability test strategies - including load, stress, and soak testing - against merchandising APIs and event driven pipelines to establish service baselines, surface bottlenecks, and validate SLA compliance for high volume promotional events and menu publishing windows. Define and track test coverage and quality metrics across the Merchandising Automation portfolio; contribute to incident post mortems with defect analysis, regression findings, and recommendations for long term test strategy improvements. Qualifications, Competencies & Traits Demonstrated ability to architect and build automated test frameworks from the ground up for distributed, API driven and event driven systems. Bachelor's degree or higher in Computer Science, Software Engineering, or a related field (or equivalent practical experience). 5 or more years of experience as an SDET or software engineer with a strong focus on test automation and quality engineering. Proficiency in JavaScript/TypeScript (Node.js) for writing production quality test code; Playwright required for UI and API automation. Experience testing event driven and integration architectures - AWS Lambda, SQS/SNS, API Gateway, or equivalent async messaging systems. Hands on experience validating iPaaS or workflow automation platforms - Adobe Workfront Fusion, MuleSoft, Zapier, or similar scenario based integration tools strongly preferred. Experience designing and executing performance, load, and reliability test strategies against backend APIs and event pipelines. Experience embedding automated tests into CI/CD pipelines (Azure DevOps, GitHub Actions, or equivalent). Familiarity with contract testing approaches and consumer driven contract frameworks (Pact or similar). Proficiency with AI assisted development tools (GitHub Copilot, Claude, or equivalent) - comfortable using AI daily to author tests, generate synthetic data, and analyze failures. Strong software engineering fundamentals - able to write clean, maintainable, reviewable test code that the broader engineering team can own. Systems level thinking: able to reason about distributed architectures, async data flows, and failure modes across integration boundaries - including both AWS native and Fusion based pipelines. Clear communicator who can translate test findings and coverage gaps into actionable engineering priorities for both technical engineers and marketing/ops stakeholders. Collaborative approach - operates as a full member of the engineering team, not a downstream QA gate. Experience providing technical guidance and code review to other engineers on testing best practices Travel Requirements - Less than 10% Preferred Qualifications Direct experience testing Adobe Workfront Fusion scenarios - including input/output data validation between connected modules, webhook reliability, error path coverage, and cross system data mapping integrity. Familiarity with the Adobe Workfront REST API and how Fusion uses it internally, enabling deeper scenario introspection and test hook design. Experience testing 3PD delivery/marketplace API integrations (DoorDash Drive, Uber Eats, or similar) - particularly menu management, item availability, and promotional pricing endpoints. Experience with chaos engineering and fault injection practices in cloud native and iPaaS environments. Familiarity with observability and APM platforms (Dynatrace, Datadog, CloudWatch) for test monitoring, failure triage, and baseline comparison. Experience prompting or orchestrating AI tools to automate test case generation, coverage gap analysis, or defect triage. Adobe Workfront Fusion Developer Professional (AD0 E902 / AD2 E902) certification a strong plus. Background in QSR, retail, e commerce, or digital marketing operations domains. AWS Certified Developer - Associate or higher. What do we offer? Insurance Plans (Medical, Life) Pension/401K/RSP (country specific) Competitive Bonus Mobility Allowance Tuition Reimbursement Company Holidays Volunteering time And More . Compensation: The base pay range for this role is $119,200 - 149,000 USD annually. Pay within this range will be determined in good faith based on job related factors, which may include skills, experience, education/training, location, and internal equity. The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V