We're hiring a Service Design Lead to join our Experience Team. We're looking for an experienced and accomplished Service Design professional who brings proven leadership in the service design discipline. This role is ideal for someone who has successfully worked as and developed service design practitioners, and who can drive high-quality, outcome-focused design across complex, end-to-end journeys. You'll bring a deep understanding of core service design methods - including service blueprinting, journey mapping, systems mapping and service concept development - alongside strong working knowledge of UX design and user research, and how these integrate within agile product teams. If you put the customer at the heart of everything you do, thrive in a fast-paced, agile environment, and have a track record of designing and delivering seamless, end-to-end experiences that transform how customers interact with organisations, we'd love to hear from you. Who Are We? Not just another building society. Not just another job. We're the fourth biggest building society in the UK, and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members. Our colleagues say Skipton is a great place to work - and you could be one of them, bringing new ideas for how we can keep customers at the heart of what we do. Whatever your background and whatever your goals, we'll help you take the next step towards a better future. You'll be joining the Journey Experience team, consisting of 2 Service Design Leads, 4 Senior Service Design Specialists, 3 Senior Researchers and 6 Senior UX Design Specialists. Our core role is to shape and drive exceptional member experiences by designing simple, seamless journeys that deliver meaningful value for the business and our customers. What's In It For You? Skipton values work/life balance, and we are proud to support hybrid and flexible working where possible. Our newly refurbished head office offers a vibrant and collaborative working space. We have a range of benefits available, including: Annual discretionary bonus scheme 25 days' standard annual leave + bank holidays, rising by 1 day per year of service to a maximum of 30 Holiday trading scheme, allowing you to buy or sell additional annual leave Matching employer pension contribution (up to 10% per annum) Colleague mortgage (conditions apply) Salary sacrifice scheme for hybrid and electric cars A commitment to training and development Private medical insurance for all colleagues 3 paid volunteering days per year Diverse and inclusive colleague networks, including our Carers and Pride Alliance groups A range of wellbeing benefits, including our cycle to work initiative and discounted gym membership What Will You Be Doing? Leading a multidisciplinary team of Service Designers, User Researchers and UX Designers, nurturing a collaborative, user centred and outcome focused culture. Ensuring design, research and service activities across product teams align to the Experience Strategy set by the Senior Experience Lead and deliver measurable value for our members and the corporate plan. Providing day to day direction, support and coaching, enabling the team to deliver high quality, evidence based work within outcome focused product environments. Overseeing the planning and prioritisation of service design, UX and research activities to ensure the right problems are addressed at the right time. Driving consistency of practice across all disciplines by maintaining standards, processes, tools and ways of working. Guiding teams to turn insights, data and journey analysis into clear service recommendations that influence product roadmaps and priorities. Leading the creation of service design outputs such as service blueprints, current and future state journeys, concepts and system maps to identify friction points and improvement opportunities. Collaborating closely with Product, Engineering, Data, Compliance and Operations teams to ensure end to end solutions are viable, inclusive and grounded in evidence. Facilitating workshops, co creation sessions and alignment activities to build shared understanding of problems and opportunities. Partnering with the Senior Experience Lead to mature the experience practice, shape capability development, influence planning and embed service thinking across the organisation. Championing inclusive design, accessibility, evidence based decision making and continuous improvement across all experience disciplines. What Do We Need From You? Proven leadership experience within service design or UX discipline, with responsibility for managing and developing practitioners. Deep understanding of service design methods - including blueprinting, journey mapping, systems mapping and service concept development. Strong working knowledge of UX design, user research and how these disciplines integrate to support outcome focused product teams. Natural curiosity and a drive to explore complexity, understand underlying causes and uncover opportunities for simplification and improvement. A strategic mindset with the ability to identify and remove non value adding steps in journeys, making experiences more seamless and intuitive. Confident facilitation skills, with experience running workshops, co creation sessions and cross functional alignment activities. Strong systems thinking capability - able to understand how people, processes, technology and policy shape end to end service performance. Experience turning qualitative and quantitative insights into compelling recommendations that influence product roadmaps and prioritisation. Solid understanding of accessibility, inclusive design and human centred design principles. Strong collaboration and stakeholder management skills, able to create trust, challenge constructively and guide teams through ambiguity. Experience delivering end to end service design and supporting iterative delivery in agile or hybrid environments. Ability to produce high quality strategic and delivery focused outputs, including journeys, blueprints, concepts, insight packs and service recommendations. Confidence working through ambiguity, challenging constructively and driving change through evidence based decision making.
23/06/2026
Full time
We're hiring a Service Design Lead to join our Experience Team. We're looking for an experienced and accomplished Service Design professional who brings proven leadership in the service design discipline. This role is ideal for someone who has successfully worked as and developed service design practitioners, and who can drive high-quality, outcome-focused design across complex, end-to-end journeys. You'll bring a deep understanding of core service design methods - including service blueprinting, journey mapping, systems mapping and service concept development - alongside strong working knowledge of UX design and user research, and how these integrate within agile product teams. If you put the customer at the heart of everything you do, thrive in a fast-paced, agile environment, and have a track record of designing and delivering seamless, end-to-end experiences that transform how customers interact with organisations, we'd love to hear from you. Who Are We? Not just another building society. Not just another job. We're the fourth biggest building society in the UK, and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members. Our colleagues say Skipton is a great place to work - and you could be one of them, bringing new ideas for how we can keep customers at the heart of what we do. Whatever your background and whatever your goals, we'll help you take the next step towards a better future. You'll be joining the Journey Experience team, consisting of 2 Service Design Leads, 4 Senior Service Design Specialists, 3 Senior Researchers and 6 Senior UX Design Specialists. Our core role is to shape and drive exceptional member experiences by designing simple, seamless journeys that deliver meaningful value for the business and our customers. What's In It For You? Skipton values work/life balance, and we are proud to support hybrid and flexible working where possible. Our newly refurbished head office offers a vibrant and collaborative working space. We have a range of benefits available, including: Annual discretionary bonus scheme 25 days' standard annual leave + bank holidays, rising by 1 day per year of service to a maximum of 30 Holiday trading scheme, allowing you to buy or sell additional annual leave Matching employer pension contribution (up to 10% per annum) Colleague mortgage (conditions apply) Salary sacrifice scheme for hybrid and electric cars A commitment to training and development Private medical insurance for all colleagues 3 paid volunteering days per year Diverse and inclusive colleague networks, including our Carers and Pride Alliance groups A range of wellbeing benefits, including our cycle to work initiative and discounted gym membership What Will You Be Doing? Leading a multidisciplinary team of Service Designers, User Researchers and UX Designers, nurturing a collaborative, user centred and outcome focused culture. Ensuring design, research and service activities across product teams align to the Experience Strategy set by the Senior Experience Lead and deliver measurable value for our members and the corporate plan. Providing day to day direction, support and coaching, enabling the team to deliver high quality, evidence based work within outcome focused product environments. Overseeing the planning and prioritisation of service design, UX and research activities to ensure the right problems are addressed at the right time. Driving consistency of practice across all disciplines by maintaining standards, processes, tools and ways of working. Guiding teams to turn insights, data and journey analysis into clear service recommendations that influence product roadmaps and priorities. Leading the creation of service design outputs such as service blueprints, current and future state journeys, concepts and system maps to identify friction points and improvement opportunities. Collaborating closely with Product, Engineering, Data, Compliance and Operations teams to ensure end to end solutions are viable, inclusive and grounded in evidence. Facilitating workshops, co creation sessions and alignment activities to build shared understanding of problems and opportunities. Partnering with the Senior Experience Lead to mature the experience practice, shape capability development, influence planning and embed service thinking across the organisation. Championing inclusive design, accessibility, evidence based decision making and continuous improvement across all experience disciplines. What Do We Need From You? Proven leadership experience within service design or UX discipline, with responsibility for managing and developing practitioners. Deep understanding of service design methods - including blueprinting, journey mapping, systems mapping and service concept development. Strong working knowledge of UX design, user research and how these disciplines integrate to support outcome focused product teams. Natural curiosity and a drive to explore complexity, understand underlying causes and uncover opportunities for simplification and improvement. A strategic mindset with the ability to identify and remove non value adding steps in journeys, making experiences more seamless and intuitive. Confident facilitation skills, with experience running workshops, co creation sessions and cross functional alignment activities. Strong systems thinking capability - able to understand how people, processes, technology and policy shape end to end service performance. Experience turning qualitative and quantitative insights into compelling recommendations that influence product roadmaps and prioritisation. Solid understanding of accessibility, inclusive design and human centred design principles. Strong collaboration and stakeholder management skills, able to create trust, challenge constructively and guide teams through ambiguity. Experience delivering end to end service design and supporting iterative delivery in agile or hybrid environments. Ability to produce high quality strategic and delivery focused outputs, including journeys, blueprints, concepts, insight packs and service recommendations. Confidence working through ambiguity, challenging constructively and driving change through evidence based decision making.
Hours: 12 months FTC - Maternity cover. 35 hours per week, hybrid Salary: £68,000 Per Annum Closing Date: Sun, 5 Jul 2026 Overview We're hiring a Service Design Lead to join our Experience Team. You'll bring a deep understanding of core service design methods-service blueprinting, journey mapping, systems mapping, and service concept development-alongside strong working knowledge of UX design and user research, and how these integrate within agile product teams. If you put the customer at the heart of everything you do, thrive in a fast paced, agile environment, and have a record of designing seamless end to end experiences that transform how customers interact with organisations, we'd love to hear from you. Not just another building society. We are the fourth biggest building society in the UK, a mutual organisation owned by our members. Skipton values work/life balance and supports hybrid and flexible working where possible. Our newly refurbished head office offers a vibrant and collaborative working space. Benefits Annual discretionary bonus scheme 25 days' standard annual leave + bank holidays, rising by 1 day per year of service to a maximum of 30 Holiday trading scheme, allowing you to buy or sell additional annual leave Matching employer pension contribution (up to 10% per annum) Colleague mortgage (conditions apply) Salary sacrifice scheme for hybrid and electric cars Commitment to training and development Private medical insurance for all colleagues 3 paid volunteering days per year Diverse and inclusive colleague networks, including our Carers and Pride Alliance groups Well being benefits, including our cycle to work initiative and discounted gym membership What Will You Be Doing? Lead a multidisciplinary team of Service Designers, User Researchers and UX Designers, nurturing a collaborative, user centred and outcome focused culture. Ensure design, research and service activities across product teams align to the Experience Strategy set by the Senior Experience Lead and deliver measurable value for our members and the corporate plan. Provide day to day direction, support and coaching, enabling the team to deliver high quality, evidence based work within outcome focused product environments. Oversee the planning and prioritisation of service design, UX and research activities to ensure the right problems are addressed at the right time. Drive consistency of practice across all disciplines by maintaining standards, processes, tools and ways of working. Guide teams to turn insights, data and journey analysis into clear service recommendations that influence product roadmaps and priorities. Lead the creation of service design outputs such as service blueprints, current and future state journeys, concepts and system maps to identify friction points and improvement opportunities. Collaborate closely with Product, Engineering, Data, Compliance and Operations teams to ensure end to end solutions are viable, inclusive and grounded in evidence. Facilitate workshops, co creation sessions and alignment activities to build shared understanding of problems and opportunities. Partner with the Senior Experience Lead to mature the experience practice, shape capability development, influence planning and embed service thinking across the organisation. Champion inclusive design, accessibility, evidence based decision making and continuous improvement across all experience disciplines. What Do We Need From You? Proven leadership experience within service design or UX discipline, with responsibility for managing and developing practitioners. Deep understanding of service design methods-blueprinting, journey mapping, systems mapping and service concept development. Strong working knowledge of UX design, user research and how these disciplines integrate to support outcome focused product teams. Natural curiosity and a drive to explore complexity, understand underlying causes and uncover opportunities for simplification and improvement. Strategic mindset with the ability to identify and remove non value adding steps in journeys, making experiences more seamless and intuitive. Confident facilitation skills, with experience running workshops, co creation sessions and cross functional alignment activities. Strong systems thinking capability-able to understand how people, processes, technology and policy shape end to end service performance. Experience turning qualitative and quantitative insights into compelling recommendations that influence product roadmaps and prioritisation. Solid understanding of accessibility, inclusive design and human centred design principles. Strong collaboration and stakeholder management skills, able to create trust, challenge constructively and guide teams through ambiguity. Experience delivering end to end service design and supporting iterative delivery in agile or hybrid environments. Ability to produce high quality strategic and delivery focused outputs, including journeys, blueprints, concepts, insight packs and service recommendations. Confidence working through ambiguity, challenging constructively and driving change through evidence based decision making. About Skipton We care about sustainability and look to the long term for both colleagues and customers. Our members are at the heart of everything we do, and we help our team take the next step toward a better future.
23/06/2026
Full time
Hours: 12 months FTC - Maternity cover. 35 hours per week, hybrid Salary: £68,000 Per Annum Closing Date: Sun, 5 Jul 2026 Overview We're hiring a Service Design Lead to join our Experience Team. You'll bring a deep understanding of core service design methods-service blueprinting, journey mapping, systems mapping, and service concept development-alongside strong working knowledge of UX design and user research, and how these integrate within agile product teams. If you put the customer at the heart of everything you do, thrive in a fast paced, agile environment, and have a record of designing seamless end to end experiences that transform how customers interact with organisations, we'd love to hear from you. Not just another building society. We are the fourth biggest building society in the UK, a mutual organisation owned by our members. Skipton values work/life balance and supports hybrid and flexible working where possible. Our newly refurbished head office offers a vibrant and collaborative working space. Benefits Annual discretionary bonus scheme 25 days' standard annual leave + bank holidays, rising by 1 day per year of service to a maximum of 30 Holiday trading scheme, allowing you to buy or sell additional annual leave Matching employer pension contribution (up to 10% per annum) Colleague mortgage (conditions apply) Salary sacrifice scheme for hybrid and electric cars Commitment to training and development Private medical insurance for all colleagues 3 paid volunteering days per year Diverse and inclusive colleague networks, including our Carers and Pride Alliance groups Well being benefits, including our cycle to work initiative and discounted gym membership What Will You Be Doing? Lead a multidisciplinary team of Service Designers, User Researchers and UX Designers, nurturing a collaborative, user centred and outcome focused culture. Ensure design, research and service activities across product teams align to the Experience Strategy set by the Senior Experience Lead and deliver measurable value for our members and the corporate plan. Provide day to day direction, support and coaching, enabling the team to deliver high quality, evidence based work within outcome focused product environments. Oversee the planning and prioritisation of service design, UX and research activities to ensure the right problems are addressed at the right time. Drive consistency of practice across all disciplines by maintaining standards, processes, tools and ways of working. Guide teams to turn insights, data and journey analysis into clear service recommendations that influence product roadmaps and priorities. Lead the creation of service design outputs such as service blueprints, current and future state journeys, concepts and system maps to identify friction points and improvement opportunities. Collaborate closely with Product, Engineering, Data, Compliance and Operations teams to ensure end to end solutions are viable, inclusive and grounded in evidence. Facilitate workshops, co creation sessions and alignment activities to build shared understanding of problems and opportunities. Partner with the Senior Experience Lead to mature the experience practice, shape capability development, influence planning and embed service thinking across the organisation. Champion inclusive design, accessibility, evidence based decision making and continuous improvement across all experience disciplines. What Do We Need From You? Proven leadership experience within service design or UX discipline, with responsibility for managing and developing practitioners. Deep understanding of service design methods-blueprinting, journey mapping, systems mapping and service concept development. Strong working knowledge of UX design, user research and how these disciplines integrate to support outcome focused product teams. Natural curiosity and a drive to explore complexity, understand underlying causes and uncover opportunities for simplification and improvement. Strategic mindset with the ability to identify and remove non value adding steps in journeys, making experiences more seamless and intuitive. Confident facilitation skills, with experience running workshops, co creation sessions and cross functional alignment activities. Strong systems thinking capability-able to understand how people, processes, technology and policy shape end to end service performance. Experience turning qualitative and quantitative insights into compelling recommendations that influence product roadmaps and prioritisation. Solid understanding of accessibility, inclusive design and human centred design principles. Strong collaboration and stakeholder management skills, able to create trust, challenge constructively and guide teams through ambiguity. Experience delivering end to end service design and supporting iterative delivery in agile or hybrid environments. Ability to produce high quality strategic and delivery focused outputs, including journeys, blueprints, concepts, insight packs and service recommendations. Confidence working through ambiguity, challenging constructively and driving change through evidence based decision making. About Skipton We care about sustainability and look to the long term for both colleagues and customers. Our members are at the heart of everything we do, and we help our team take the next step toward a better future.
We're looking for an IT Software Development Administrator to join our team in the Bristol Design & Product Development (D&PD) office, part of the Ensera Group. Ensera has facilities in Europe, the USA, and Asia, as well as Design & Development hubs in Bristol, UK (where you'll be based), and New Jersey and Colorado in the USA. In this role you'll report directly to, and work alongside, the Head of IT to provide ongoing IT support to the Ensera Design business, with a particular focus on supporting software and hardware development teams. You'll take ownership of the development toolset and environments, ensuring they are secure, efficient, and fit for purpose, while also contributing to wider group IT projects as needed. Occasional travel to other Ensera locations, including Ireland, Poland, and the USA, may be required and some projects could involve evening or weekend work. About you This role sits at the intersection of IT operations and software development, so you'll be comfortable working across both areas. You'll take ownership of systems and environments rather than simply maintaining them, working closely with development teams to understand their needs and improve how they operate. You're proactive and methodical, able to identify inefficiencies and implement practical improvements to tooling, workflows, and environments. You communicate clearly with both technical and non-technical colleagues and are confident explaining systems, processes, and decisions when needed, including during audits or reviews. You can balance day to day IT support with longer term development environment improvements, maintaining a structured and organised approach with strong attention to detail, particularly in documentation and security. Essential skills and experience Software development (commercial or personal projects), or IT support within a software or engineering environment Working knowledge of the software development lifecycle (SDLC) Administering or supporting development tools such as JIRA, Git, Bitbucket, Confluence, or CI/CD systems Familiarity with Linux environments and command line usage Experience supporting on premises hardware, servers, and services. Skilled in diagnosing and resolving hardware, software, and connectivity issues, with expertise in Windows and Microsoft 365. Understanding of TCP/IP, DNS, DHCP, and VPNs for network troubleshooting and maintenance Strong troubleshooting and problem solving skills across hardware, software, and development environments Experience working collaboratively with technical teams to improve workflows and systems Ability to take ownership of systems and drive continuous improvement Strong communication skills, with the ability to explain technical concepts clearly Beneficial skills and experience Atlassian suite (Bitbucket, JIRA, Confluence) Embedded development tools such as IAR Embedded Workbench or Altium Designer Version control systems (Git) Scripting or automation (e.g. Bash, Python) Supporting audits or working in regulated environments Familiarity with security standards or frameworks (e.g. ISO 27001, IEC 81001, Cyber Essentials) Experience improving or redesigning development environments or toolchains Key responsibilities Development Tool Administration Own and administer core development platforms Manage access, permissions, and configurations Ensure availability, performance, and reliability of tools Drive improvements, upgrades, and integrations Maintain and support Linux based development environments Support build environments, automation pipelines, and version control workflows Work with developers to standardise and improve environments Software Development Lifecycle Support Support the full SDLC from requirements through to deployment Improve workflows, traceability, and collaboration through tooling Contribute to CI/CD pipelines and automation practices Cybersecurity, Compliance and Documentation Ensure systems are secure, patched, and aligned with internal policies Implement access controls and secure configurations Identify and remediate risks within development environments Maintain clear and detailed documentation Act as a point of contact during audits IT Support Provide day to day IT support across the business Troubleshoot hardware, software, and access issues Support onboarding and off boarding of engineering staff Act as the primary IT contact for development teams The salary for this role is £45,000 to £50,000, commensurate with the experience of the successful candidate. During your application we will ask you for your salary expectations. Why work with us? We offer flexible hybrid working policies in terms of working hours from day one. We operate availability hours so people can start at 9:30 am if needed, lunch can be taken between 12:00 pm to 2:00 pm, and we offer an early finish on Fridays if you have banked your contracted hours for the week. Our full time contract is 38 hours per week. Colleagues at Ensera Design work with a great deal of flexibility, which varies across our teams. An individual's working pattern is agreed with their respective line managers, taking into account the needs of the individual and the team. We anticipate this role to be office based only to start, with flexibility once settled in to the role. We offer: Performance related company wide bonus Flexible working approaches around availability hours Training and development opportunities, including dedicated learning days Private healthcare and Employee Assistance Programme Enhanced Maternity & Paternity leave Matched contributory pension scheme Holiday allowance starting at 25 days, plus purchase scheme Cycle to Work scheme and transport discounts Regular team events and socials A collaborative, supportive working environment We believe that designing for people means including all people, starting with the team behind the work. Our human centred design ethos is rooted in empathy, and our values - pull together, find a way, and care - guide us in building a team that reflects the diversity of the world we design for. We know that different perspectives lead to better ideas, stronger collaboration, and more meaningful outcomes. If you meet the skills and experience for this role, we welcome your application - whatever your background, identity, or path into design. What matters to us is that you share our belief in purposeful, people first design.
21/06/2026
Full time
We're looking for an IT Software Development Administrator to join our team in the Bristol Design & Product Development (D&PD) office, part of the Ensera Group. Ensera has facilities in Europe, the USA, and Asia, as well as Design & Development hubs in Bristol, UK (where you'll be based), and New Jersey and Colorado in the USA. In this role you'll report directly to, and work alongside, the Head of IT to provide ongoing IT support to the Ensera Design business, with a particular focus on supporting software and hardware development teams. You'll take ownership of the development toolset and environments, ensuring they are secure, efficient, and fit for purpose, while also contributing to wider group IT projects as needed. Occasional travel to other Ensera locations, including Ireland, Poland, and the USA, may be required and some projects could involve evening or weekend work. About you This role sits at the intersection of IT operations and software development, so you'll be comfortable working across both areas. You'll take ownership of systems and environments rather than simply maintaining them, working closely with development teams to understand their needs and improve how they operate. You're proactive and methodical, able to identify inefficiencies and implement practical improvements to tooling, workflows, and environments. You communicate clearly with both technical and non-technical colleagues and are confident explaining systems, processes, and decisions when needed, including during audits or reviews. You can balance day to day IT support with longer term development environment improvements, maintaining a structured and organised approach with strong attention to detail, particularly in documentation and security. Essential skills and experience Software development (commercial or personal projects), or IT support within a software or engineering environment Working knowledge of the software development lifecycle (SDLC) Administering or supporting development tools such as JIRA, Git, Bitbucket, Confluence, or CI/CD systems Familiarity with Linux environments and command line usage Experience supporting on premises hardware, servers, and services. Skilled in diagnosing and resolving hardware, software, and connectivity issues, with expertise in Windows and Microsoft 365. Understanding of TCP/IP, DNS, DHCP, and VPNs for network troubleshooting and maintenance Strong troubleshooting and problem solving skills across hardware, software, and development environments Experience working collaboratively with technical teams to improve workflows and systems Ability to take ownership of systems and drive continuous improvement Strong communication skills, with the ability to explain technical concepts clearly Beneficial skills and experience Atlassian suite (Bitbucket, JIRA, Confluence) Embedded development tools such as IAR Embedded Workbench or Altium Designer Version control systems (Git) Scripting or automation (e.g. Bash, Python) Supporting audits or working in regulated environments Familiarity with security standards or frameworks (e.g. ISO 27001, IEC 81001, Cyber Essentials) Experience improving or redesigning development environments or toolchains Key responsibilities Development Tool Administration Own and administer core development platforms Manage access, permissions, and configurations Ensure availability, performance, and reliability of tools Drive improvements, upgrades, and integrations Maintain and support Linux based development environments Support build environments, automation pipelines, and version control workflows Work with developers to standardise and improve environments Software Development Lifecycle Support Support the full SDLC from requirements through to deployment Improve workflows, traceability, and collaboration through tooling Contribute to CI/CD pipelines and automation practices Cybersecurity, Compliance and Documentation Ensure systems are secure, patched, and aligned with internal policies Implement access controls and secure configurations Identify and remediate risks within development environments Maintain clear and detailed documentation Act as a point of contact during audits IT Support Provide day to day IT support across the business Troubleshoot hardware, software, and access issues Support onboarding and off boarding of engineering staff Act as the primary IT contact for development teams The salary for this role is £45,000 to £50,000, commensurate with the experience of the successful candidate. During your application we will ask you for your salary expectations. Why work with us? We offer flexible hybrid working policies in terms of working hours from day one. We operate availability hours so people can start at 9:30 am if needed, lunch can be taken between 12:00 pm to 2:00 pm, and we offer an early finish on Fridays if you have banked your contracted hours for the week. Our full time contract is 38 hours per week. Colleagues at Ensera Design work with a great deal of flexibility, which varies across our teams. An individual's working pattern is agreed with their respective line managers, taking into account the needs of the individual and the team. We anticipate this role to be office based only to start, with flexibility once settled in to the role. We offer: Performance related company wide bonus Flexible working approaches around availability hours Training and development opportunities, including dedicated learning days Private healthcare and Employee Assistance Programme Enhanced Maternity & Paternity leave Matched contributory pension scheme Holiday allowance starting at 25 days, plus purchase scheme Cycle to Work scheme and transport discounts Regular team events and socials A collaborative, supportive working environment We believe that designing for people means including all people, starting with the team behind the work. Our human centred design ethos is rooted in empathy, and our values - pull together, find a way, and care - guide us in building a team that reflects the diversity of the world we design for. We know that different perspectives lead to better ideas, stronger collaboration, and more meaningful outcomes. If you meet the skills and experience for this role, we welcome your application - whatever your background, identity, or path into design. What matters to us is that you share our belief in purposeful, people first design.
We're looking for an IT Software Development Administrator to join our team in the Bristol Design & Product Development (D&PD) office, part of the Ensera Group. Ensera has facilities in Europe, the USA, and Asia, as well as Design & Development hubs in Bristol, UK (where you'll be based), and New Jersey and Colorado in the USA. In this role you'll report directly to, and work alongside, the Head of IT to provide ongoing IT support to the Ensera Design business, with a particular focus on supporting software and hardware development teams. You'll take ownership of the development toolset and environments, ensuring they are secure, efficient, and fit for purpose, while also contributing to wider group IT projects as needed. Occasional travel to other Ensera locations, including Ireland, Poland, and the USA, may be required and some projects could involve evening or weekend work. About you This role sits at the intersection of IT operations and software development, so you'll be comfortable working across both areas. You'll take ownership of systems and environments rather than simply maintaining them, working closely with development teams to understand their needs and improve how they operate. You're proactive and methodical, able to identify inefficiencies and implement practical improvements to tooling, workflows, and environments. You communicate clearly with both technical and non technical colleagues and are confident explaining systems, processes, and decisions when needed, including during audits or reviews. You can balance day to day IT support with longer term development environment improvements, maintaining a structured and organised approach with strong attention to detail, particularly in documentation and security. Essential skills and experience Experience in one or more of the following: Software development (commercial or personal projects), or IT support within a software or engineering environment Working knowledge of the software development lifecycle (SDLC) Administering or supporting development tools such as JIRA, Git, Bitbucket, Confluence, or CI/CD systems Familiarity with Linux environments and command line usage Experience supporting on premises hardware, servers, and services Skilled in diagnosing and resolving hardware, software, and connectivity issues, with expertise in Windows and Microsoft 365 Understanding of TCP/IP, DNS, DHCP, and VPNs for network troubleshooting and maintenance Strong troubleshooting and problem solving skills across hardware, software, and development environments Experience working collaboratively with technical teams to improve workflows and systems Ability to take ownership of systems and drive continuous improvement Strong communication skills, with the ability to explain technical concepts clearly Beneficial skills and experience Experience in any of the following specific areas would be desirable: Atlassian suite (Bitbucket, JIRA, Confluence) Embedded development tools such as IAR Embedded Workbench or Altium Designer Version control systems (Git) Scripting or automation (e.g. Bash, Python) Supporting audits or working in regulated environments Familiarity with security standards or frameworks (e.g. ISO 27001, IEC 81001, Cyber Essentials) Experience improving or redesigning development environments or toolchains Key responsibilities Development Tool Administration Own and administer core development platforms Manage access, permissions, and configurations Ensure availability, performance, and reliability of tools Drive improvements, upgrades, and integrations Development Environment Support Maintain and support Linux based development environments Support build environments, automation pipelines, and version control workflows Work with developers to standardise and improve environments Software Development Lifecycle Support Support the full SDLC from requirements through to deployment Improve workflows, traceability, and collaboration through tooling Contribute to CI/CD pipelines and automation practices Cybersecurity, Compliance and Documentation Ensure systems are secure, patched, and aligned with internal policies Implement access controls and secure configurations Identify and remediate risks within development environments Maintain clear and detailed documentation Act as a point of contact during audits IT Support Provide day to day IT support across the business Troubleshoot hardware, software, and access issues Support onboarding and offboarding of engineering staff Act as the primary IT contact for development teams The salary for this role is £45,000 to £50,000, commensurate with the experience of the successful candidate. Why work with us? We offer flexible hybrid working policies in terms of working hours from day one. We operate availability hours so people can start at 9:30a.m. if needed, lunch can be taken between 12:00p.m. to 2:00p.m., and we offer an early finish on Fridays if you have banked your contracted hours for the week. Our full time contract is 38 hours per week. Colleagues at Ensera Design work with a great deal of flexibility, which varies across our teams. An individual's working pattern is agreed with their respective line managers, taking into account the needs of the individual and the team. We anticipate this role to be office based only to start, with flexibility once settled in to the role. We offer: Performance related company wide bonus Flexible working approaches around availability hours Training and development opportunities, including dedicated learning days Private healthcare and Employee Assistance Programme Enhanced Maternity & Paternity leave Matched contributory pension scheme Holiday allowance starting at 25 days, plus purchase scheme Cycle to Work scheme and transport discounts Regular team events and socials A collaborative, supportive working environment About us We are based in an iconic Grade II listed building in the heart of Bristol. Our vibrant workspace houses state of the art labs, a design studio, usability suites, and collaborative meeting spaces. Nestled in a lively neighbourhood with independent shops, we're just a short walk from Park Street, the Harbourside, and St. Nick's Markets. We are proud of our values: Find a way: We work as one team, combining our knowledge and experience to unite around a shared goal. We trust each other and do what's needed to get things done and exceed expectations. Pull together: We believe anything is possible. When faced with challenges we take the initiative, using our creative spirit and determination to find bold solutions and deliver results that move us forward. Care: We act with integrity, take pride in our work, and support each other. We each play our part to make a positive impact for our customers, our colleagues, and our planet. Our diverse, multidisciplinary team spans research, design, human factors, engineering, prototyping, manufacturing, and beyond. Together, we deliver cutting edge solutions for clients ranging from global leaders to innovative start ups, with a particular focus on medical devices, drug delivery, orthopaedics, and diagnostics. If you'd like to discuss the role or would like to discuss any reasonable adjustments you may need to make your application, we'd love to hear from you. Please note we intend to shortlist applications as they come in and we reserve the right to close the vacancy earlier if we have a high level of applications. At Ensera Design we believe that designing for people means including all people, starting with the team behind the work. Our human centred design ethos is rooted in empathy, and our values - pull together, find a way, and care - guide us in building a team that reflects the diversity of the world we design for. We know that different perspectives lead to better ideas, stronger collaboration, and more meaningful outcomes. If you meet the skills and experience for this role, we welcome your application - whatever your background, identity, or path into design. What matters to us is that you share our belief in purposeful, people first design.
18/06/2026
Full time
We're looking for an IT Software Development Administrator to join our team in the Bristol Design & Product Development (D&PD) office, part of the Ensera Group. Ensera has facilities in Europe, the USA, and Asia, as well as Design & Development hubs in Bristol, UK (where you'll be based), and New Jersey and Colorado in the USA. In this role you'll report directly to, and work alongside, the Head of IT to provide ongoing IT support to the Ensera Design business, with a particular focus on supporting software and hardware development teams. You'll take ownership of the development toolset and environments, ensuring they are secure, efficient, and fit for purpose, while also contributing to wider group IT projects as needed. Occasional travel to other Ensera locations, including Ireland, Poland, and the USA, may be required and some projects could involve evening or weekend work. About you This role sits at the intersection of IT operations and software development, so you'll be comfortable working across both areas. You'll take ownership of systems and environments rather than simply maintaining them, working closely with development teams to understand their needs and improve how they operate. You're proactive and methodical, able to identify inefficiencies and implement practical improvements to tooling, workflows, and environments. You communicate clearly with both technical and non technical colleagues and are confident explaining systems, processes, and decisions when needed, including during audits or reviews. You can balance day to day IT support with longer term development environment improvements, maintaining a structured and organised approach with strong attention to detail, particularly in documentation and security. Essential skills and experience Experience in one or more of the following: Software development (commercial or personal projects), or IT support within a software or engineering environment Working knowledge of the software development lifecycle (SDLC) Administering or supporting development tools such as JIRA, Git, Bitbucket, Confluence, or CI/CD systems Familiarity with Linux environments and command line usage Experience supporting on premises hardware, servers, and services Skilled in diagnosing and resolving hardware, software, and connectivity issues, with expertise in Windows and Microsoft 365 Understanding of TCP/IP, DNS, DHCP, and VPNs for network troubleshooting and maintenance Strong troubleshooting and problem solving skills across hardware, software, and development environments Experience working collaboratively with technical teams to improve workflows and systems Ability to take ownership of systems and drive continuous improvement Strong communication skills, with the ability to explain technical concepts clearly Beneficial skills and experience Experience in any of the following specific areas would be desirable: Atlassian suite (Bitbucket, JIRA, Confluence) Embedded development tools such as IAR Embedded Workbench or Altium Designer Version control systems (Git) Scripting or automation (e.g. Bash, Python) Supporting audits or working in regulated environments Familiarity with security standards or frameworks (e.g. ISO 27001, IEC 81001, Cyber Essentials) Experience improving or redesigning development environments or toolchains Key responsibilities Development Tool Administration Own and administer core development platforms Manage access, permissions, and configurations Ensure availability, performance, and reliability of tools Drive improvements, upgrades, and integrations Development Environment Support Maintain and support Linux based development environments Support build environments, automation pipelines, and version control workflows Work with developers to standardise and improve environments Software Development Lifecycle Support Support the full SDLC from requirements through to deployment Improve workflows, traceability, and collaboration through tooling Contribute to CI/CD pipelines and automation practices Cybersecurity, Compliance and Documentation Ensure systems are secure, patched, and aligned with internal policies Implement access controls and secure configurations Identify and remediate risks within development environments Maintain clear and detailed documentation Act as a point of contact during audits IT Support Provide day to day IT support across the business Troubleshoot hardware, software, and access issues Support onboarding and offboarding of engineering staff Act as the primary IT contact for development teams The salary for this role is £45,000 to £50,000, commensurate with the experience of the successful candidate. Why work with us? We offer flexible hybrid working policies in terms of working hours from day one. We operate availability hours so people can start at 9:30a.m. if needed, lunch can be taken between 12:00p.m. to 2:00p.m., and we offer an early finish on Fridays if you have banked your contracted hours for the week. Our full time contract is 38 hours per week. Colleagues at Ensera Design work with a great deal of flexibility, which varies across our teams. An individual's working pattern is agreed with their respective line managers, taking into account the needs of the individual and the team. We anticipate this role to be office based only to start, with flexibility once settled in to the role. We offer: Performance related company wide bonus Flexible working approaches around availability hours Training and development opportunities, including dedicated learning days Private healthcare and Employee Assistance Programme Enhanced Maternity & Paternity leave Matched contributory pension scheme Holiday allowance starting at 25 days, plus purchase scheme Cycle to Work scheme and transport discounts Regular team events and socials A collaborative, supportive working environment About us We are based in an iconic Grade II listed building in the heart of Bristol. Our vibrant workspace houses state of the art labs, a design studio, usability suites, and collaborative meeting spaces. Nestled in a lively neighbourhood with independent shops, we're just a short walk from Park Street, the Harbourside, and St. Nick's Markets. We are proud of our values: Find a way: We work as one team, combining our knowledge and experience to unite around a shared goal. We trust each other and do what's needed to get things done and exceed expectations. Pull together: We believe anything is possible. When faced with challenges we take the initiative, using our creative spirit and determination to find bold solutions and deliver results that move us forward. Care: We act with integrity, take pride in our work, and support each other. We each play our part to make a positive impact for our customers, our colleagues, and our planet. Our diverse, multidisciplinary team spans research, design, human factors, engineering, prototyping, manufacturing, and beyond. Together, we deliver cutting edge solutions for clients ranging from global leaders to innovative start ups, with a particular focus on medical devices, drug delivery, orthopaedics, and diagnostics. If you'd like to discuss the role or would like to discuss any reasonable adjustments you may need to make your application, we'd love to hear from you. Please note we intend to shortlist applications as they come in and we reserve the right to close the vacancy earlier if we have a high level of applications. At Ensera Design we believe that designing for people means including all people, starting with the team behind the work. Our human centred design ethos is rooted in empathy, and our values - pull together, find a way, and care - guide us in building a team that reflects the diversity of the world we design for. We know that different perspectives lead to better ideas, stronger collaboration, and more meaningful outcomes. If you meet the skills and experience for this role, we welcome your application - whatever your background, identity, or path into design. What matters to us is that you share our belief in purposeful, people first design.
Senior Content Designer | Mostly remote (2 days per month on-site) | Manchester London Bristol Edinburgh | Fixed term 12 months We're recruiting on behalf of a major UK bank who are looking for an experienced Senior Content Designer to take ownership of content design in their business lending space - a fast-moving, high-complexity programme that directly shapes how businesses access finance. The opportunity This is a high-impact role where you'll lead content design across mid-size to complex lending projects, bringing a clear vision for how language can make regulated financial products feel simple and human. You'll operate as a genuine design partner - not someone brought in to tidy up copy at the end, but a senior voice shaping journeys, questioning structure, and influencing decisions from the start. You'll work fluidly alongside product designers, researchers, and stakeholders in a close-knit, creative team that takes the craft seriously. Day-to-day, that means pair writing, iterative reviews, and collaborative working - building patterns and consistency across a complex product landscape, grounded in data and user research. What you'll be doing Leading content design for complex lending journeys from scoping through to delivery, with clear accountability for quality and outcomes Acting as a design thinker - questioning flow, structure, and experience, not just refining words Grounding every content decision in user research, data, and testing to make complex financial products clear and inclusive Building and evolving content patterns, standards, and guidelines that drive consistency at scale Communicating the value and rationale of content decisions to a wide range of stakeholders and senior audiences Coaching and mentoring colleagues and contributing to a positive, collaborative team culture What we're looking for Strong UX writing and content design craft - this is essential. Pure marketing or copywriting backgrounds without product design experience won't be the right fit Experience delivering content design in complex, regulated environments - financial services, government, law, or tech all welcome Confident stakeholder manager - able to influence decisions, manage expectations, and present design rationale clearly Comfortable in fast-moving, fluid environments - iterating quickly, working collaboratively, and adapting as things change around you A portfolio that demonstrates clear, accessible, user-centred content solutions across complex journeys Experience writing for business customers is a plus, but not essential The package Salary Up to £65k national up to £75k London Contract 12-month fixed term, potential to extend Working pattern Remote-first, ~2 days/month on-site Office hubs: Manchester, London, Bristol, Edinburgh or Birmingham The location This is a remote-first role. Once settled in, you'll be expected on-site roughly 2 days per month at one of the team's UK hubs - Manchester, London, Birmingham Bristol, or Edinburgh. If you want to come in more often, the option is always there *Rates depend on experience and client requirements
18/06/2026
Senior Content Designer | Mostly remote (2 days per month on-site) | Manchester London Bristol Edinburgh | Fixed term 12 months We're recruiting on behalf of a major UK bank who are looking for an experienced Senior Content Designer to take ownership of content design in their business lending space - a fast-moving, high-complexity programme that directly shapes how businesses access finance. The opportunity This is a high-impact role where you'll lead content design across mid-size to complex lending projects, bringing a clear vision for how language can make regulated financial products feel simple and human. You'll operate as a genuine design partner - not someone brought in to tidy up copy at the end, but a senior voice shaping journeys, questioning structure, and influencing decisions from the start. You'll work fluidly alongside product designers, researchers, and stakeholders in a close-knit, creative team that takes the craft seriously. Day-to-day, that means pair writing, iterative reviews, and collaborative working - building patterns and consistency across a complex product landscape, grounded in data and user research. What you'll be doing Leading content design for complex lending journeys from scoping through to delivery, with clear accountability for quality and outcomes Acting as a design thinker - questioning flow, structure, and experience, not just refining words Grounding every content decision in user research, data, and testing to make complex financial products clear and inclusive Building and evolving content patterns, standards, and guidelines that drive consistency at scale Communicating the value and rationale of content decisions to a wide range of stakeholders and senior audiences Coaching and mentoring colleagues and contributing to a positive, collaborative team culture What we're looking for Strong UX writing and content design craft - this is essential. Pure marketing or copywriting backgrounds without product design experience won't be the right fit Experience delivering content design in complex, regulated environments - financial services, government, law, or tech all welcome Confident stakeholder manager - able to influence decisions, manage expectations, and present design rationale clearly Comfortable in fast-moving, fluid environments - iterating quickly, working collaboratively, and adapting as things change around you A portfolio that demonstrates clear, accessible, user-centred content solutions across complex journeys Experience writing for business customers is a plus, but not essential The package Salary Up to £65k national up to £75k London Contract 12-month fixed term, potential to extend Working pattern Remote-first, ~2 days/month on-site Office hubs: Manchester, London, Bristol, Edinburgh or Birmingham The location This is a remote-first role. Once settled in, you'll be expected on-site roughly 2 days per month at one of the team's UK hubs - Manchester, London, Birmingham Bristol, or Edinburgh. If you want to come in more often, the option is always there *Rates depend on experience and client requirements
Vice President, Client Platforms User Experience Designer Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description Company Description Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development, and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Summary Ares is seeking a Vice-President to serve as User Experience Designer for Client Platforms Technology , the engineering team responsible for all Client facing systems within Ares, including Sales, Marketing, Client Reporting, and Digital/Web platforms.Reporting to a Principal service as Client Platforms Digital Experience Lead, the successful candidate will play a pivotal role in shaping the user experience and visual design of Ares' digital products, including corporate websites, client portals, digital reporting interfaces, and internal applications. As a senior member of the Digital Experience team, this individual will lead UX strategy and end to end design execution, creating intuitive, elegant, and accessible digital experiences that meet the needs of institutional and wealth clients, prospects, investors, and internal stakeholders.This VP will partner closely with the Digital Experience Lead to define best in class design standards, elevate digital usability across platforms, and champion a user centred design culture across the team. The individual will collaborate with product owners, developers, business stakeholders, and content teams to translate complex financial concepts into clear, compelling digital interactions.This is a highly visible role requiring strong design leadership, excellent communication skills, deep expertise in UI/UX principles and enterprise digital ecosystems, and the ability to deliver thoughtful, strategic solutions in a fast moving environment.# Primary Functions & Responsibilities UX Strategy & Design Leadership Shape the user experience strategy for digital products, ensuring seamless, coherent experiences across websites, portals, and application interfaces. Lead the design of information architecture, user flows, wireframes, prototypes, and high fidelity UI designs. Establish and maintain the firm's digital design system, ensuring consistency, re-use of design effort, accessibility, and brand alignment. Advocate for user centred design practices and influence decision making across Digital Platforms and business teams. Translate complex financial services workflows into streamlined, intuitive digital interactions.Collaboration & Delivery Collaborate with the Digital Experience Lead to set UX vision, design standards, and long term digital experience strategy. Work closely with Web Architects, developers, product managers, marketing, and data teams to bring designs to life. Conduct usability testing, stakeholder reviews, and design workshops to validate and refine concepts. Support the delivery of responsive, accessible, high performance interfaces aligned with technical and platform constraints. Contribute to multi disciplinary project teams delivering websites, dashboards, data visualizations, and client facing digital tools.Research, Insights & Continuous Improvement Lead user research efforts including interviews, journey mapping, analytics review, and competitive analysis. Identify usability gaps and propose digital experience enhancements backed by data and user insights. Stay current with emerging trends in UX, visual design, accessibility, digital personalization, and financial services technology. Partner with the Digital Experience Lead to define KPIs for user engagement and digital experience quality.Governance & Standards Champion digital accessibility (WCAG) and design inclusivity across all touchpoints. Maintain design documentation, guidelines, and governance frameworks to ensure quality at scale. Guide junior designers, contractors, or external agencies in applying the firm's digital experience standards. Required Experience & Background 7-10+ years of experience in UI/UX design or digital product design, including experience in a senior or lead designer role. Strong portfolio demonstrating enterprise level UX design, responsive web design, and visually sophisticated UI work. Expertise with Figma, Sketch, Adobe XD, or comparable industry design tools. Deep understanding of UX methodologies, design thinking, and user centered design frameworks. Experience conducting user research, user testing, and translating insights into actionable design improvements. Ability to create wireframes, prototypes, design systems, reusable component libraries and polished UI assets. Strong collaboration skills and comfortable working with technical stakeholders, including developers and architects. Excellent communication skills, including the ability to present complex concepts to non design audiences. Familiarity with front end development concepts and constraints (HTML, CSS, JS, animation frameworks such as Motion) and CMS platforms such as AEM. Preferred Experience Experience in asset management, wealth management, financial services, or another regulated environment. Knowledge of data visualization, dashboard design, or complex transactional UI patterns. Experience with enterprise design systems and scalable component based design methodologies. Understanding of personalization platforms, marketing automation tools, and customer journey design. Exposure to accessibility compliance frameworks (WCAG 2.x) and inclusive design principles. Education Bachelor's degree in Design, Human Computer Interaction, Digital Media, or a related field. Reporting Relationships Partner, Chief Information Officer There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses and create value for our stakeholders and within our communities. By collaborating across our investment groups, we aim to generate consistent and attractive investment returns throughout market cycles. As of December 31, 2025, Ares Management's global platform had approximately $623 billion of assets under management(1) with more than 4,200 employees operating across North America, South America, Europe, Asia Pacific and the Middle East. For more information, please visit .Ares Management LLC (together with its related operating and administrative subsidiaries, "Ares Management") is an Equal Employment Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, alienage or citizenship status, disability,
18/06/2026
Full time
Vice President, Client Platforms User Experience Designer Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description Company Description Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development, and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Summary Ares is seeking a Vice-President to serve as User Experience Designer for Client Platforms Technology , the engineering team responsible for all Client facing systems within Ares, including Sales, Marketing, Client Reporting, and Digital/Web platforms.Reporting to a Principal service as Client Platforms Digital Experience Lead, the successful candidate will play a pivotal role in shaping the user experience and visual design of Ares' digital products, including corporate websites, client portals, digital reporting interfaces, and internal applications. As a senior member of the Digital Experience team, this individual will lead UX strategy and end to end design execution, creating intuitive, elegant, and accessible digital experiences that meet the needs of institutional and wealth clients, prospects, investors, and internal stakeholders.This VP will partner closely with the Digital Experience Lead to define best in class design standards, elevate digital usability across platforms, and champion a user centred design culture across the team. The individual will collaborate with product owners, developers, business stakeholders, and content teams to translate complex financial concepts into clear, compelling digital interactions.This is a highly visible role requiring strong design leadership, excellent communication skills, deep expertise in UI/UX principles and enterprise digital ecosystems, and the ability to deliver thoughtful, strategic solutions in a fast moving environment.# Primary Functions & Responsibilities UX Strategy & Design Leadership Shape the user experience strategy for digital products, ensuring seamless, coherent experiences across websites, portals, and application interfaces. Lead the design of information architecture, user flows, wireframes, prototypes, and high fidelity UI designs. Establish and maintain the firm's digital design system, ensuring consistency, re-use of design effort, accessibility, and brand alignment. Advocate for user centred design practices and influence decision making across Digital Platforms and business teams. Translate complex financial services workflows into streamlined, intuitive digital interactions.Collaboration & Delivery Collaborate with the Digital Experience Lead to set UX vision, design standards, and long term digital experience strategy. Work closely with Web Architects, developers, product managers, marketing, and data teams to bring designs to life. Conduct usability testing, stakeholder reviews, and design workshops to validate and refine concepts. Support the delivery of responsive, accessible, high performance interfaces aligned with technical and platform constraints. Contribute to multi disciplinary project teams delivering websites, dashboards, data visualizations, and client facing digital tools.Research, Insights & Continuous Improvement Lead user research efforts including interviews, journey mapping, analytics review, and competitive analysis. Identify usability gaps and propose digital experience enhancements backed by data and user insights. Stay current with emerging trends in UX, visual design, accessibility, digital personalization, and financial services technology. Partner with the Digital Experience Lead to define KPIs for user engagement and digital experience quality.Governance & Standards Champion digital accessibility (WCAG) and design inclusivity across all touchpoints. Maintain design documentation, guidelines, and governance frameworks to ensure quality at scale. Guide junior designers, contractors, or external agencies in applying the firm's digital experience standards. Required Experience & Background 7-10+ years of experience in UI/UX design or digital product design, including experience in a senior or lead designer role. Strong portfolio demonstrating enterprise level UX design, responsive web design, and visually sophisticated UI work. Expertise with Figma, Sketch, Adobe XD, or comparable industry design tools. Deep understanding of UX methodologies, design thinking, and user centered design frameworks. Experience conducting user research, user testing, and translating insights into actionable design improvements. Ability to create wireframes, prototypes, design systems, reusable component libraries and polished UI assets. Strong collaboration skills and comfortable working with technical stakeholders, including developers and architects. Excellent communication skills, including the ability to present complex concepts to non design audiences. Familiarity with front end development concepts and constraints (HTML, CSS, JS, animation frameworks such as Motion) and CMS platforms such as AEM. Preferred Experience Experience in asset management, wealth management, financial services, or another regulated environment. Knowledge of data visualization, dashboard design, or complex transactional UI patterns. Experience with enterprise design systems and scalable component based design methodologies. Understanding of personalization platforms, marketing automation tools, and customer journey design. Exposure to accessibility compliance frameworks (WCAG 2.x) and inclusive design principles. Education Bachelor's degree in Design, Human Computer Interaction, Digital Media, or a related field. Reporting Relationships Partner, Chief Information Officer There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses and create value for our stakeholders and within our communities. By collaborating across our investment groups, we aim to generate consistent and attractive investment returns throughout market cycles. As of December 31, 2025, Ares Management's global platform had approximately $623 billion of assets under management(1) with more than 4,200 employees operating across North America, South America, Europe, Asia Pacific and the Middle East. For more information, please visit .Ares Management LLC (together with its related operating and administrative subsidiaries, "Ares Management") is an Equal Employment Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, alienage or citizenship status, disability,
About The Team You'll be joining the team, which values collaboration, ownership, and a commitment to delivering high quality results in a fast paced, dynamic environment. We are seeking an experienced Senior UX Designer to lead on the strategy and design for millions of consumers in Europe. The ideal candidate will be responsible for discovering new opportunities to improve every stage of consumers' shopping journey on web and mobile app, to provide the best user experience for online shopping. Key Responsibilities Lead all UX process activities including discovery, design sprints, sketching, wire framing, and service/customer mapping. Partner with Product Managers to understand and define customer problems and build testable hypotheses that improve the customer experience. Collaborate with different disciplines including UI designers, researchers, engineers, UX writers, service designers, product managers, data analysts, and business stakeholders to explore, build and deliver designs. Work in a start up style environment where iteration is encouraged and design acumen is demonstrated through end to end product ownership. Earn trust with key partners to develop a shared vision through excellent storytelling, presentation, interpersonal and analytical skills. Work onsite in London, UK. Qualifications Bachelor's degree in Design, Human Computer Interaction, Computer Science, a related field, or equivalent practical experience. 8+ years of professional UX design experience with a recent 2+ years of leading mass market consumer web / mobile products experience in the UK retail sector. Ability to use both quantitative and qualitative insight to inform decision making. Solid understanding of the end to end iterative design process including how to develop and use design research, journey mapping, wire framing, prototyping, and user testing to achieve human centred design solutions. Strong English written and verbal communication skills, and the ability to present skills to all levels of seniority and subject area experts within the organisation. Benefits We offer a competitive salary, a great location, and a supportive, people first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you'll have the space to shape the future with us. Equal Opportunity Employer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. At we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
16/06/2026
Full time
About The Team You'll be joining the team, which values collaboration, ownership, and a commitment to delivering high quality results in a fast paced, dynamic environment. We are seeking an experienced Senior UX Designer to lead on the strategy and design for millions of consumers in Europe. The ideal candidate will be responsible for discovering new opportunities to improve every stage of consumers' shopping journey on web and mobile app, to provide the best user experience for online shopping. Key Responsibilities Lead all UX process activities including discovery, design sprints, sketching, wire framing, and service/customer mapping. Partner with Product Managers to understand and define customer problems and build testable hypotheses that improve the customer experience. Collaborate with different disciplines including UI designers, researchers, engineers, UX writers, service designers, product managers, data analysts, and business stakeholders to explore, build and deliver designs. Work in a start up style environment where iteration is encouraged and design acumen is demonstrated through end to end product ownership. Earn trust with key partners to develop a shared vision through excellent storytelling, presentation, interpersonal and analytical skills. Work onsite in London, UK. Qualifications Bachelor's degree in Design, Human Computer Interaction, Computer Science, a related field, or equivalent practical experience. 8+ years of professional UX design experience with a recent 2+ years of leading mass market consumer web / mobile products experience in the UK retail sector. Ability to use both quantitative and qualitative insight to inform decision making. Solid understanding of the end to end iterative design process including how to develop and use design research, journey mapping, wire framing, prototyping, and user testing to achieve human centred design solutions. Strong English written and verbal communication skills, and the ability to present skills to all levels of seniority and subject area experts within the organisation. Benefits We offer a competitive salary, a great location, and a supportive, people first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you'll have the space to shape the future with us. Equal Opportunity Employer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. At we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Interaction Designer Location: London/Remote Contract/Perm: Perm Start Date: ASAP Clearances: Internal Background Check (DBS) / Eligible for Security Clearance The role We're looking for an Interaction Designer to join our multidisciplinary team designing and delivering innovative, user-centred digital public services for Government and Private Sector clients. You'll be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human-centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who is keen to develop their 'T shaped' skills and is not afraid to take on new challenges. Skills and experience required Proven experience and knowledge of using GOV.UK Prototype Kit, design systems and design patterns Proven experience of understanding and ensuring usability, accessibility, and inclusivity, in line with WCAG and GOV.UK design guidelines. Demonstrates practical experience of working to the Government Service Standard, ideally with service assessment experience across all phases Designs simple, intuitive, and accessible digital services that meet user needs and business objectives. Takes an end to end view of services, creating effective, user-centred interactions across channels. Participates in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements. Rapidly prototypes and tests designs using a range of methods, including paper, digital, and code based prototypes Produces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes. Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base. Facilitates workshops, co design sessions, and user testing to explore problems, generate ideas, and validate solutions. Works collaboratively within agile, multidisciplinary teams alongside developers, researchers, product managers, and stakeholders to deliver effective services. Contributes to design standards and design systems, maintaining consistency across services and interfaces. Supports service transformation by improving the efficiency, speed, and usability of public services. Communication and productivity Excellent verbal, written, and facilitation skills, able to engage confidently with stakeholders at all levels. Strong technical literacy, able to understand high level technical processes, constraints, and concepts. Recognises and works within project constraints, supporting teams to deliver value to clients and users. Supports and coaches teams and stakeholders in user-centred design and agile ways of working. Contributes to internal culture, tools, processes, and capability development. Company development Contributes to the development of the Design practice and the Interaction Design community of practice Mentors, coaches, supports and manages colleagues Supports thought leadership, case studies, and insights showcasing interaction design expertise Contributes to client proposals and presentations to help win new projects. Benefits Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days)Statutory & Contributory Pension EAP with Gym Membership Benefits Flexible Working Annual Away Days/Company Socials Equality & Diversity Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.
16/06/2026
Full time
Interaction Designer Location: London/Remote Contract/Perm: Perm Start Date: ASAP Clearances: Internal Background Check (DBS) / Eligible for Security Clearance The role We're looking for an Interaction Designer to join our multidisciplinary team designing and delivering innovative, user-centred digital public services for Government and Private Sector clients. You'll be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human-centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who is keen to develop their 'T shaped' skills and is not afraid to take on new challenges. Skills and experience required Proven experience and knowledge of using GOV.UK Prototype Kit, design systems and design patterns Proven experience of understanding and ensuring usability, accessibility, and inclusivity, in line with WCAG and GOV.UK design guidelines. Demonstrates practical experience of working to the Government Service Standard, ideally with service assessment experience across all phases Designs simple, intuitive, and accessible digital services that meet user needs and business objectives. Takes an end to end view of services, creating effective, user-centred interactions across channels. Participates in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements. Rapidly prototypes and tests designs using a range of methods, including paper, digital, and code based prototypes Produces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes. Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base. Facilitates workshops, co design sessions, and user testing to explore problems, generate ideas, and validate solutions. Works collaboratively within agile, multidisciplinary teams alongside developers, researchers, product managers, and stakeholders to deliver effective services. Contributes to design standards and design systems, maintaining consistency across services and interfaces. Supports service transformation by improving the efficiency, speed, and usability of public services. Communication and productivity Excellent verbal, written, and facilitation skills, able to engage confidently with stakeholders at all levels. Strong technical literacy, able to understand high level technical processes, constraints, and concepts. Recognises and works within project constraints, supporting teams to deliver value to clients and users. Supports and coaches teams and stakeholders in user-centred design and agile ways of working. Contributes to internal culture, tools, processes, and capability development. Company development Contributes to the development of the Design practice and the Interaction Design community of practice Mentors, coaches, supports and manages colleagues Supports thought leadership, case studies, and insights showcasing interaction design expertise Contributes to client proposals and presentations to help win new projects. Benefits Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days)Statutory & Contributory Pension EAP with Gym Membership Benefits Flexible Working Annual Away Days/Company Socials Equality & Diversity Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.
Description We're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users. We operate as a flat organisation, and believe in trusting and supporting our team to operate independently, making the most of their expertise. We believe in giving everyone an opportunity to continually learn and grow in the direction they choose, and we actively help people to shape the career they want. We take work life balance seriously, enabling people to work flexibly where possible and we strive to create a fun and relaxed working environment allowing our team to thrive. We believe diversity makes us a stronger company and we seek to employ people with different ideas, styles and skill sets, each able to contribute in unique ways. This diversity engenders a richer, more creative environment - one in which our people, clients and end users can all benefit. Requirements We're looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You'll be a great listener and communicator with a creative, structured and logical approach towards understanding problems and designing inclusive, human centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who's keen to develop their 'T shaped' skills and is not afraid to take on new challenges. User centred design You understand user centred design activities at all levels, from the 'big picture' through to detailed interaction, visual, content and information architecture design. You're able to understand, facilitate and communicate a vision of change from both business and user perspectives. You're experienced in mapping service experiences and defining changes to meet user and business needs. You're experienced at rapid prototyping to test, iterate and validate solution designs. You're able to produce concise artefacts (e.g. personas, journey maps, blueprints, user stories) to help communicate user and business needs. You're experienced at working with agile development teams and stakeholders to co design products and services to meet user needs. You're also able to support and coach teams and stakeholders in the use of user centred design and agile methodologies. You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services. You have a detailed understanding and experience of working to the Government Service Standard. (essential) Research and analysis You know how to map and engage with different stakeholder groups. You're able to carry out user research across internal and external user groups, utilising different research methods as appropriate. You're experienced in the analysis and synthesis of qualitative and quantitative research data and findings, and are able to communicate insights in an engaging and concise way to engage stakeholders in data informed decisions. You can define key metrics and measurements used to evaluate the impact of products and services and inform ongoing enhancements. Communications and productivity You have excellent verbal/written, listening and facilitation skills and are confident in communicating with stakeholders at all levels. You have the technical literacy to understand (at a high level) technical processes, concepts and constraints. You have the ability to recognise and work within project constraints, supporting colleagues to ensure delivery of value to the client and their users. You're keen to support the development of Solirius' internal culture, tools, processes and growth opportunities. The ideal candidate will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the development lifecycle, from strategy to implementation, and to take on assignments in different sectors. This will provide you with a broad base of experience from which to continue building an outstanding career. Candidates should be open to working in different locations for different clients. Although most of our work is remote, candidates should be happy to meet regularly in our London office and travel as client needs dictate. Equality & Diversity Solirius Consulting is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Benefits Competitive salary, dependent on experience Flexible working / Work from home Generous annual discretionary bonus 25 days annual leave + bank holidays 5 days allocated development training per year Contributory pension Gym membership Annual away days and social events
14/06/2026
Full time
Description We're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users. We operate as a flat organisation, and believe in trusting and supporting our team to operate independently, making the most of their expertise. We believe in giving everyone an opportunity to continually learn and grow in the direction they choose, and we actively help people to shape the career they want. We take work life balance seriously, enabling people to work flexibly where possible and we strive to create a fun and relaxed working environment allowing our team to thrive. We believe diversity makes us a stronger company and we seek to employ people with different ideas, styles and skill sets, each able to contribute in unique ways. This diversity engenders a richer, more creative environment - one in which our people, clients and end users can all benefit. Requirements We're looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You'll be a great listener and communicator with a creative, structured and logical approach towards understanding problems and designing inclusive, human centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who's keen to develop their 'T shaped' skills and is not afraid to take on new challenges. User centred design You understand user centred design activities at all levels, from the 'big picture' through to detailed interaction, visual, content and information architecture design. You're able to understand, facilitate and communicate a vision of change from both business and user perspectives. You're experienced in mapping service experiences and defining changes to meet user and business needs. You're experienced at rapid prototyping to test, iterate and validate solution designs. You're able to produce concise artefacts (e.g. personas, journey maps, blueprints, user stories) to help communicate user and business needs. You're experienced at working with agile development teams and stakeholders to co design products and services to meet user needs. You're also able to support and coach teams and stakeholders in the use of user centred design and agile methodologies. You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services. You have a detailed understanding and experience of working to the Government Service Standard. (essential) Research and analysis You know how to map and engage with different stakeholder groups. You're able to carry out user research across internal and external user groups, utilising different research methods as appropriate. You're experienced in the analysis and synthesis of qualitative and quantitative research data and findings, and are able to communicate insights in an engaging and concise way to engage stakeholders in data informed decisions. You can define key metrics and measurements used to evaluate the impact of products and services and inform ongoing enhancements. Communications and productivity You have excellent verbal/written, listening and facilitation skills and are confident in communicating with stakeholders at all levels. You have the technical literacy to understand (at a high level) technical processes, concepts and constraints. You have the ability to recognise and work within project constraints, supporting colleagues to ensure delivery of value to the client and their users. You're keen to support the development of Solirius' internal culture, tools, processes and growth opportunities. The ideal candidate will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the development lifecycle, from strategy to implementation, and to take on assignments in different sectors. This will provide you with a broad base of experience from which to continue building an outstanding career. Candidates should be open to working in different locations for different clients. Although most of our work is remote, candidates should be happy to meet regularly in our London office and travel as client needs dictate. Equality & Diversity Solirius Consulting is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Benefits Competitive salary, dependent on experience Flexible working / Work from home Generous annual discretionary bonus 25 days annual leave + bank holidays 5 days allocated development training per year Contributory pension Gym membership Annual away days and social events
About The Role Hippo is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for an Intermediate Consultant in UX Design to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value for our clients and their users. Our collaborative and agile culture empowers our teams to make a genuine impact. As an Intermediate consultant in UX Design you will play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. You will act as an Intermediate Consultant to deliver UX Design services to our clients. You will take user needs and business goals, you will take a pragmatic, user-centred approach to design, test and iterate intuitive, accessible, and attractive digital experiences. You will work closely with researchers and developers to ensure your designs are grounded in evidence and technically feasible. Our solutions empower our customers to build and support secure, scalable, and well-engineered systems. The Intermediate consultant in UX Design will be a key player and implementer in this. Please note we are looking for candidates who are looking for growth at the Intermediate level; therefore, the advertised salary band represents the entry point for this level, allowing for clear progression within the role. Your Role in a Nutshell Work with colleagues and client SMEs to define user and business problems, guide collaborative ideation and follow an iterative, evidence-based design cycle. Create wireframes, prototypes, and high-fidelity designs that solve specific user problems. Use and contribute to design systems to ensure consistency and quality across digital products. Participate in user research sessions and translate findings into design iterations. Facilitate design workshops and "crits" to gather feedback and align the team on the best creative direction. Collaborate with developers to ensure designs are clearly communicated and meet user needs when built. Ensure all designs meet accessibility standards (WCAG) and are inclusive by default. Skills and experience that you need Essential Experience Experience in UX/UI design within an Agile delivery environment. Proficiency with design tools such as Figma, Sketch, or Adobe XD. A strong portfolio demonstrating your design process, from problem definition, through initial sketches and testing to finished products. Understanding of user-centered design (UCD) principles and how to apply them. Desirable Experience Experience working on public sector projects or following GDS Service Standards. Basic knowledge of front-end technologies (HTML/CSS) for high fidelity code prototyping and to better collaborate with engineering teams. Experience contributing to an internal community of practice or external meet ups/ communities by sharing design trends and knowledge. 'T-shaped' experience of other professions (e.g. user research, UX writing, service design) What makes us great Alongside working with some of the most talented people out there and on top of a competitive salary, which we're transparent about from the outset, you can also expect a range of benefits: Contributory Pension Scheme (Hippo 6% & Employee 2%) 25 Days Holiday plus UK Public Holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of: Private health cover Private dental cover Additional company pension contributions Additional holidays (up to an extra 2 days) Wellbeing contribution Charity contributions Tree planting Diversity, Inclusion and Belonging at Hippo At Hippo, we're dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive. We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more! Hippo Locations We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to £8,000 (please ask for terms and conditions) to help make your move a smooth one.
14/06/2026
Full time
About The Role Hippo is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for an Intermediate Consultant in UX Design to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value for our clients and their users. Our collaborative and agile culture empowers our teams to make a genuine impact. As an Intermediate consultant in UX Design you will play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. You will act as an Intermediate Consultant to deliver UX Design services to our clients. You will take user needs and business goals, you will take a pragmatic, user-centred approach to design, test and iterate intuitive, accessible, and attractive digital experiences. You will work closely with researchers and developers to ensure your designs are grounded in evidence and technically feasible. Our solutions empower our customers to build and support secure, scalable, and well-engineered systems. The Intermediate consultant in UX Design will be a key player and implementer in this. Please note we are looking for candidates who are looking for growth at the Intermediate level; therefore, the advertised salary band represents the entry point for this level, allowing for clear progression within the role. Your Role in a Nutshell Work with colleagues and client SMEs to define user and business problems, guide collaborative ideation and follow an iterative, evidence-based design cycle. Create wireframes, prototypes, and high-fidelity designs that solve specific user problems. Use and contribute to design systems to ensure consistency and quality across digital products. Participate in user research sessions and translate findings into design iterations. Facilitate design workshops and "crits" to gather feedback and align the team on the best creative direction. Collaborate with developers to ensure designs are clearly communicated and meet user needs when built. Ensure all designs meet accessibility standards (WCAG) and are inclusive by default. Skills and experience that you need Essential Experience Experience in UX/UI design within an Agile delivery environment. Proficiency with design tools such as Figma, Sketch, or Adobe XD. A strong portfolio demonstrating your design process, from problem definition, through initial sketches and testing to finished products. Understanding of user-centered design (UCD) principles and how to apply them. Desirable Experience Experience working on public sector projects or following GDS Service Standards. Basic knowledge of front-end technologies (HTML/CSS) for high fidelity code prototyping and to better collaborate with engineering teams. Experience contributing to an internal community of practice or external meet ups/ communities by sharing design trends and knowledge. 'T-shaped' experience of other professions (e.g. user research, UX writing, service design) What makes us great Alongside working with some of the most talented people out there and on top of a competitive salary, which we're transparent about from the outset, you can also expect a range of benefits: Contributory Pension Scheme (Hippo 6% & Employee 2%) 25 Days Holiday plus UK Public Holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of: Private health cover Private dental cover Additional company pension contributions Additional holidays (up to an extra 2 days) Wellbeing contribution Charity contributions Tree planting Diversity, Inclusion and Belonging at Hippo At Hippo, we're dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive. We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more! Hippo Locations We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to £8,000 (please ask for terms and conditions) to help make your move a smooth one.
Data Engineer (SC Cleared) - Inside IR35 - 1 day in London per week We're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users. The Role We're looking for a hands on Data Engineer to work on a programme of improvement and remediation to close data gaps within a government department. You'll be a strong communicator, with experience of delivering products and services in a Government environment. This includes engaging with stakeholders, ensuring the right structures and processes are in place to effectively capture, monitor and remediate data issues. This is a hands on technical role as part of the project team. You'll be confident working with data on large and complex platforms with multiple data ingestion points. You'll access and query the data and be able to implement methods to transform and transfer data. You'll be able to discuss options and approaches with the project team. You'll have a strong understanding of data quality principles (accuracy, completeness, consistency, timeliness, validity) and the ability to work in an agile environment. Experience and Competencies GDS Standards: Recent experience working within the Government Digital Service framework, ensuring data services are accessible, secure, and user centric. Providing technical input to use cases and problem statements is essential. Agile Delivery: Experienced in Scrum/Kanban environments, participating in ceremonies (Dailies, Refinement, Retrospectives) and managing tasks via backlogs. Data Engineering Best Practices: Knowledge of ETL/ELT patterns, data versioning, and building robust, automated pipelines. You'll ensure data security and compliance requirements are met with solutions you propose and build. Streamlining Data Flows: Able to identify and implement process improvements for better data handling. Collaboration: Ability to work closely with Business Analysts, Data Analysts and business stakeholders to translate requirements into technical specifications. Technical Experience and Tooling Cloud Platform: Proven experience working with AWS and data warehousing. Programming: Advanced proficiency in Python and R for data manipulation and automation. Database: Expert level SQL for complex querying and data modelling. Use of dbt to utilise SQL in a data warehouse. Orchestration & Containers: Practical experience with Kubernetes and use of pipelines for deploying and scaling data services. Working Arrangements One day in the London office per week. Arrangements may vary based on project and team needs. Active SC clearance required.
14/06/2026
Full time
Data Engineer (SC Cleared) - Inside IR35 - 1 day in London per week We're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users. The Role We're looking for a hands on Data Engineer to work on a programme of improvement and remediation to close data gaps within a government department. You'll be a strong communicator, with experience of delivering products and services in a Government environment. This includes engaging with stakeholders, ensuring the right structures and processes are in place to effectively capture, monitor and remediate data issues. This is a hands on technical role as part of the project team. You'll be confident working with data on large and complex platforms with multiple data ingestion points. You'll access and query the data and be able to implement methods to transform and transfer data. You'll be able to discuss options and approaches with the project team. You'll have a strong understanding of data quality principles (accuracy, completeness, consistency, timeliness, validity) and the ability to work in an agile environment. Experience and Competencies GDS Standards: Recent experience working within the Government Digital Service framework, ensuring data services are accessible, secure, and user centric. Providing technical input to use cases and problem statements is essential. Agile Delivery: Experienced in Scrum/Kanban environments, participating in ceremonies (Dailies, Refinement, Retrospectives) and managing tasks via backlogs. Data Engineering Best Practices: Knowledge of ETL/ELT patterns, data versioning, and building robust, automated pipelines. You'll ensure data security and compliance requirements are met with solutions you propose and build. Streamlining Data Flows: Able to identify and implement process improvements for better data handling. Collaboration: Ability to work closely with Business Analysts, Data Analysts and business stakeholders to translate requirements into technical specifications. Technical Experience and Tooling Cloud Platform: Proven experience working with AWS and data warehousing. Programming: Advanced proficiency in Python and R for data manipulation and automation. Database: Expert level SQL for complex querying and data modelling. Use of dbt to utilise SQL in a data warehouse. Orchestration & Containers: Practical experience with Kubernetes and use of pipelines for deploying and scaling data services. Working Arrangements One day in the London office per week. Arrangements may vary based on project and team needs. Active SC clearance required.
Limelight Health, a leading digital transformation consultancy in the Greater London area, is seeking a Service Designer to enhance their multidisciplinary team. The successful candidate will engage in designing and delivering innovative digital products for various sectors, including Government and Private sectors. The ideal applicant should possess strong user-centred design experience and have an appreciation for both business and user needs. This role offers flexible working arrangements, an inclusive culture, and many growth opportunities.
14/06/2026
Full time
Limelight Health, a leading digital transformation consultancy in the Greater London area, is seeking a Service Designer to enhance their multidisciplinary team. The successful candidate will engage in designing and delivering innovative digital products for various sectors, including Government and Private sectors. The ideal applicant should possess strong user-centred design experience and have an appreciation for both business and user needs. This role offers flexible working arrangements, an inclusive culture, and many growth opportunities.
Human Centred Design - Service Designer Position Description At CGI, we're transforming how digital services are designed and delivered by placing people, insight, and innovation at the centre of every experience. As a Service Designer, you'll help shape user centred services that solve real world challenges and deliver meaningful outcomes for citizens and organisations. Working within multidisciplinary teams across research, design, and technology, you'll contribute to the design of intuitive, accessible, and impactful services. Here, you'll be empowered to bring forward ideas, collaborate with experts, and make a genuine difference through creative and outcome focused design. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be expected to attend CGI offices or client sites 2-3 days per week. Your future duties and responsibilities In this role, you will support the design and improvement of end-to-end digital services that align user needs with organisational goals and technology capabilities. Working collaboratively with researchers, product managers, developers, and stakeholders, you'll help turn insights into practical service improvements that enhance user experiences and business outcomes. You'll contribute to a collaborative and supportive design culture, where innovation, continuous learning, and shared ownership are encouraged. You'll have opportunities to influence service strategy, shape user journeys, and contribute to impactful transformation programmes. Design & Deliver: Create service blueprints, user journeys, and process maps to improve end-to-end experiences. Collaborate & Influence: Work closely with multidisciplinary teams and stakeholders to align service outcomes with user and business needs. Research & Improve: Use user research and evidence based insights to identify pain points and opportunities for improvement. Facilitate & Engage: Support workshops, co design sessions, and stakeholder engagement activities. Innovate & Evolve: Contribute ideas, continuous improvement initiatives, and service design best practices across projects. Required qualifications to be successful in this role To succeed in this role, you should have experience supporting service design activities within digital environments and a passion for creating inclusive, user focused services. You'll combine strong communication and collaboration skills with a practical understanding of design methods and agile delivery. Experience designing or supporting end-to-end digital services or user journeys. Understanding of service design principles and user centred design methodologies. Experience working within agile, multidisciplinary delivery teams. Ability to communicate concepts visually and facilitate collaborative discussions. Familiarity with service blueprints, journey mapping, and workshop facilitation. Proficiency with tools such as Miro, Mural, Figma, or similar collaboration platforms. Strong stakeholder engagement and communication skills. Desirable Experience working within public sector, GDS, NHS, or regulated environments. Knowledge of accessibility standards and inclusive design principles. Understanding of data driven design and service improvement approaches.
14/06/2026
Full time
Human Centred Design - Service Designer Position Description At CGI, we're transforming how digital services are designed and delivered by placing people, insight, and innovation at the centre of every experience. As a Service Designer, you'll help shape user centred services that solve real world challenges and deliver meaningful outcomes for citizens and organisations. Working within multidisciplinary teams across research, design, and technology, you'll contribute to the design of intuitive, accessible, and impactful services. Here, you'll be empowered to bring forward ideas, collaborate with experts, and make a genuine difference through creative and outcome focused design. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be expected to attend CGI offices or client sites 2-3 days per week. Your future duties and responsibilities In this role, you will support the design and improvement of end-to-end digital services that align user needs with organisational goals and technology capabilities. Working collaboratively with researchers, product managers, developers, and stakeholders, you'll help turn insights into practical service improvements that enhance user experiences and business outcomes. You'll contribute to a collaborative and supportive design culture, where innovation, continuous learning, and shared ownership are encouraged. You'll have opportunities to influence service strategy, shape user journeys, and contribute to impactful transformation programmes. Design & Deliver: Create service blueprints, user journeys, and process maps to improve end-to-end experiences. Collaborate & Influence: Work closely with multidisciplinary teams and stakeholders to align service outcomes with user and business needs. Research & Improve: Use user research and evidence based insights to identify pain points and opportunities for improvement. Facilitate & Engage: Support workshops, co design sessions, and stakeholder engagement activities. Innovate & Evolve: Contribute ideas, continuous improvement initiatives, and service design best practices across projects. Required qualifications to be successful in this role To succeed in this role, you should have experience supporting service design activities within digital environments and a passion for creating inclusive, user focused services. You'll combine strong communication and collaboration skills with a practical understanding of design methods and agile delivery. Experience designing or supporting end-to-end digital services or user journeys. Understanding of service design principles and user centred design methodologies. Experience working within agile, multidisciplinary delivery teams. Ability to communicate concepts visually and facilitate collaborative discussions. Familiarity with service blueprints, journey mapping, and workshop facilitation. Proficiency with tools such as Miro, Mural, Figma, or similar collaboration platforms. Strong stakeholder engagement and communication skills. Desirable Experience working within public sector, GDS, NHS, or regulated environments. Knowledge of accessibility standards and inclusive design principles. Understanding of data driven design and service improvement approaches.
hackajob is collaborating with Solirius Reply to connect them with exceptional professionals for this role. Role: Interaction Designer Location: London/Remote Contract/Perm: Perm Start Date: ASAP Clearances: Internal Background Check (DBS)/ Eligible for Security Clearance We're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users. We operate as a flat organisation, and believe in trusting and supporting our team to operate independently, making the most of their expertise. We believe in giving everyone an opportunity to continually learn and grow in the direction they choose, and we actively help people to shape the career they want. We take work life balance seriously, enabling people to work flexibly where possible and we strive to create a fun and relaxed working environment allowing our team to thrive. We believe diversity makes us a stronger company and we seek to employ people with different ideas, styles and skill sets, each able to contribute in unique ways. This diversity engenders a richer, more creative environment - one in which our people, clients and end users can all benefit. The role We're looking for an Interaction Designer to join our multidisciplinary team designing and delivering innovative, user centred digital public services for Government and Private Sector clients. You'll be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who is keen to develop their 'T shaped' skills and is not afraid to take on new challenges. Skills And Experience Required Proven experience and knowledge of using GOV.UK Prototype Kit, design systems and design patterns Proven experience of understanding and ensuring usability, accessibility, and inclusivity, in line with WCAG and GOV.UK design guidelines. Demonstrates practical experience of working to the Government Service Standard, ideally with service assessment experience across all phases Designs simple, intuitive, and accessible digital services that meet user needs and business objectives. Takes an end to end view of services, creating effective, user centred interactions across channels. Participates in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements. Rapidly prototypes and tests designs using a range of methods, including paper, digital, and code based prototypes Produces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes. Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base. Facilitates workshops, co design sessions, and user testing to explore problems, generate ideas, and validate solutions. Works collaboratively within agile, multidisciplinary teams alongside developers, researchers, product managers, and stakeholders to deliver effective services. Contributes to design standards and design systems, maintaining consistency across services and interfaces. Supports service transformation by improving the efficiency, speed, and usability of public services. Communication and productivity Excellent verbal, written, and facilitation skills, able to engage confidently with stakeholders at all levels. Strong technical literacy, able to understand high level technical processes, constraints, and concepts. Recognises and works within project constraints, supporting teams to deliver value to clients and users. Supports and coaches teams and stakeholders in user centred design and agile ways of working. Contributes to internal culture, tools, processes, and capability development. Company development Contributes to the development of the Design practice and the Interaction Design community of practice Mentors, coaches, supports and manages colleagues Supports thought leadership, case studies, and insights showcasing interaction design expertise Contributes to client proposals and presentations to help win new projects. The ideal candidate will share our values and ways of working. As your career progresses, you can expect to work across all stages of the development lifecycle, from strategy to implementation, and take assignments across different sectors. This provides a broad base of experience for building an outstanding career. Candidates should be open to working in different locations for different clients. While most work is remote, candidates should be happy to meet in our London office and travel as client needs dictate. Equality & Diversity Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Benefits Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Flexible Working Annual Away Days/Company Socials
14/06/2026
Full time
hackajob is collaborating with Solirius Reply to connect them with exceptional professionals for this role. Role: Interaction Designer Location: London/Remote Contract/Perm: Perm Start Date: ASAP Clearances: Internal Background Check (DBS)/ Eligible for Security Clearance We're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users. We operate as a flat organisation, and believe in trusting and supporting our team to operate independently, making the most of their expertise. We believe in giving everyone an opportunity to continually learn and grow in the direction they choose, and we actively help people to shape the career they want. We take work life balance seriously, enabling people to work flexibly where possible and we strive to create a fun and relaxed working environment allowing our team to thrive. We believe diversity makes us a stronger company and we seek to employ people with different ideas, styles and skill sets, each able to contribute in unique ways. This diversity engenders a richer, more creative environment - one in which our people, clients and end users can all benefit. The role We're looking for an Interaction Designer to join our multidisciplinary team designing and delivering innovative, user centred digital public services for Government and Private Sector clients. You'll be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who is keen to develop their 'T shaped' skills and is not afraid to take on new challenges. Skills And Experience Required Proven experience and knowledge of using GOV.UK Prototype Kit, design systems and design patterns Proven experience of understanding and ensuring usability, accessibility, and inclusivity, in line with WCAG and GOV.UK design guidelines. Demonstrates practical experience of working to the Government Service Standard, ideally with service assessment experience across all phases Designs simple, intuitive, and accessible digital services that meet user needs and business objectives. Takes an end to end view of services, creating effective, user centred interactions across channels. Participates in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements. Rapidly prototypes and tests designs using a range of methods, including paper, digital, and code based prototypes Produces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes. Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base. Facilitates workshops, co design sessions, and user testing to explore problems, generate ideas, and validate solutions. Works collaboratively within agile, multidisciplinary teams alongside developers, researchers, product managers, and stakeholders to deliver effective services. Contributes to design standards and design systems, maintaining consistency across services and interfaces. Supports service transformation by improving the efficiency, speed, and usability of public services. Communication and productivity Excellent verbal, written, and facilitation skills, able to engage confidently with stakeholders at all levels. Strong technical literacy, able to understand high level technical processes, constraints, and concepts. Recognises and works within project constraints, supporting teams to deliver value to clients and users. Supports and coaches teams and stakeholders in user centred design and agile ways of working. Contributes to internal culture, tools, processes, and capability development. Company development Contributes to the development of the Design practice and the Interaction Design community of practice Mentors, coaches, supports and manages colleagues Supports thought leadership, case studies, and insights showcasing interaction design expertise Contributes to client proposals and presentations to help win new projects. The ideal candidate will share our values and ways of working. As your career progresses, you can expect to work across all stages of the development lifecycle, from strategy to implementation, and take assignments across different sectors. This provides a broad base of experience for building an outstanding career. Candidates should be open to working in different locations for different clients. While most work is remote, candidates should be happy to meet in our London office and travel as client needs dictate. Equality & Diversity Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Benefits Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Flexible Working Annual Away Days/Company Socials
Select how often (in days) to receive an alert: At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities to help our clients unlock value and shape the future. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role We are looking for a Design Strategist to join our Digital Excellence team. You will lead teams of designers, nurture their growth and development while fostering best practice and innovation within our Design community. You will help shape the strategic vision of products and services for our clients and oversee the delivery of design work to ensure technical excellence and high quality, customer focused outcomes. You'll be joining a thriving community of around 140+ researchers and designers who are focused on delivering inclusive, accessible, and human-centred experiences that drive measurable impact for our clients. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. What You'll Do Delivering user centred products and services Define and shape product vision and strategy using evidence based insight, ensuring alignment to customer needs and organisational goals. Enable clear decision making and alignment, ensuring product goals, design intent, and delivery plans are understood and embraced across teams. Identify opportunities for product innovation, optimisation, and differentiation, connecting design thinking with commercial viability. Champion accessibility, inclusive design, and standards compliance, ensuring products and services are usable, ethical, and scalable. Shape responsible AI enabled experiences, ensuring emerging technologies are integrated in a human centred and commercially sound way. Collaborate across disciplines working closely with Designers, Researchers, Product Managers, and Engineers to ensure strategy comes to life in the experience. Working with clients and growing our business Ensure design projects are scoped, resourced, and supported to achieve successful outcomes. Build trusted relationships with senior client stakeholders and articulate the value of design in driving strategic outcomes. Contribute to bids, proposals, and pitches, defining design scope, approach, and value proposition. Represent Capgemini' design capability externally through thought leadership, industry events, and client showcases. Leading our teams Lead, mentor, and inspire designers across UX, Service Design, and Content Design, fostering a culture of collaboration, innovation, and continuous improvement. Recruit, develop, and retain top design talent aligned with business needs, ensuring capability growth across the community. Provide leadership, coaching, and guidance, helping designers define their career paths, identify growth opportunities, and perform at their best. Support us in nurturing the design community through training, events, and capability development initiatives. Your Profile Experience in Design and Research, including hands on delivery and team leadership, ideally within a consulting or agency environment. Proven experience managing multi disciplinary teams. Strong stakeholder and client management skills, with experience presenting to and influencing senior audiences. Proven track record of developing and growing design talent, fostering a high performing and inclusive team culture. Experience establishing and refining DesignOps processes from shaping the strategy to scaling and improving ways of working. Confident working in agile, iterative environments and collaborating closely with technical and delivery teams. What You'll Love About Working Here Work as part of a collaborative, cross disciplinary design community shaping digital transformation for major public and private sector clients. Play a central role in growing our design capability and influencing the future of design at Capgemini Invent. Access to ongoing training, certifications, and professional development opportunities. A hybrid working model that promotes flexibility, balance, and collaboration. Need to Know At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Ref. code: 430116 Posted on: 3 Mar 2026 Experience Level: Experienced Professionals Contract Type: Permanent Location: Glasgow, GB; Newcastle, GB; Manchester, GB; London, GB
12/06/2026
Full time
Select how often (in days) to receive an alert: At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities to help our clients unlock value and shape the future. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role We are looking for a Design Strategist to join our Digital Excellence team. You will lead teams of designers, nurture their growth and development while fostering best practice and innovation within our Design community. You will help shape the strategic vision of products and services for our clients and oversee the delivery of design work to ensure technical excellence and high quality, customer focused outcomes. You'll be joining a thriving community of around 140+ researchers and designers who are focused on delivering inclusive, accessible, and human-centred experiences that drive measurable impact for our clients. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. What You'll Do Delivering user centred products and services Define and shape product vision and strategy using evidence based insight, ensuring alignment to customer needs and organisational goals. Enable clear decision making and alignment, ensuring product goals, design intent, and delivery plans are understood and embraced across teams. Identify opportunities for product innovation, optimisation, and differentiation, connecting design thinking with commercial viability. Champion accessibility, inclusive design, and standards compliance, ensuring products and services are usable, ethical, and scalable. Shape responsible AI enabled experiences, ensuring emerging technologies are integrated in a human centred and commercially sound way. Collaborate across disciplines working closely with Designers, Researchers, Product Managers, and Engineers to ensure strategy comes to life in the experience. Working with clients and growing our business Ensure design projects are scoped, resourced, and supported to achieve successful outcomes. Build trusted relationships with senior client stakeholders and articulate the value of design in driving strategic outcomes. Contribute to bids, proposals, and pitches, defining design scope, approach, and value proposition. Represent Capgemini' design capability externally through thought leadership, industry events, and client showcases. Leading our teams Lead, mentor, and inspire designers across UX, Service Design, and Content Design, fostering a culture of collaboration, innovation, and continuous improvement. Recruit, develop, and retain top design talent aligned with business needs, ensuring capability growth across the community. Provide leadership, coaching, and guidance, helping designers define their career paths, identify growth opportunities, and perform at their best. Support us in nurturing the design community through training, events, and capability development initiatives. Your Profile Experience in Design and Research, including hands on delivery and team leadership, ideally within a consulting or agency environment. Proven experience managing multi disciplinary teams. Strong stakeholder and client management skills, with experience presenting to and influencing senior audiences. Proven track record of developing and growing design talent, fostering a high performing and inclusive team culture. Experience establishing and refining DesignOps processes from shaping the strategy to scaling and improving ways of working. Confident working in agile, iterative environments and collaborating closely with technical and delivery teams. What You'll Love About Working Here Work as part of a collaborative, cross disciplinary design community shaping digital transformation for major public and private sector clients. Play a central role in growing our design capability and influencing the future of design at Capgemini Invent. Access to ongoing training, certifications, and professional development opportunities. A hybrid working model that promotes flexibility, balance, and collaboration. Need to Know At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Ref. code: 430116 Posted on: 3 Mar 2026 Experience Level: Experienced Professionals Contract Type: Permanent Location: Glasgow, GB; Newcastle, GB; Manchester, GB; London, GB
We're looking for a Senior Service Designer to join our London studio and play a central role in shaping how services are designed and delivered for our clients. This is a hands-on, senior role that spans the full service design lifecycle - from understanding the problem space and mapping service ecosystems, through to designing future-state experiences and supporting implementation. You'll work across multidisciplinary teams and directly with client stakeholders to drive real, measurable outcomes. Services today are increasingly shaped by the interplay between human and automated touchpoints - including AI-enabled pathways. At this level, you'll be expected to design for that complexity, bringing systems thinking and a user-centred lens to services that span digital and physical channels. Key Responsibilities Lead service design workstreams across discovery, definition, and delivery - ensuring rigour, clarity, and impact at every stage Map and analyse service ecosystems, identifying how users, processes, technology, and organisational structures interact to deliver (or hinder) value Translate research insights and identified opportunities into compelling service concepts, blueprints, and future-state journeys Apply systems thinking to design holistic, end-to-end services that balance user needs, business goals, and technical feasibility Design for services that blend human and automated interactions - including AI-assisted pathways - with clear escalation, quality, and governance considerations Facilitate workshops, co-creation sessions, and stakeholder alignment activities that build shared understanding and buy-in Collaborate closely with researchers, business designers, experience designers, and engineering teams to ensure seamless, integrated delivery Define and articulate design rationale, connecting service design decisions to measurable business and user outcomes Contribute to client relationships, presenting work with confidence and identifying opportunities to extend impact Support the development of more junior designers through mentoring, knowledge sharing, and leading by example Experience & Skills Approximately 5-8 years' experience in service design, ideally within a consultancy, agency, or complex product environment Strong expertise in core service design methods - including service blueprinting, journey mapping, ecosystem mapping, and stakeholder mapping Proven ability to synthesise research and complex information into clear, actionable insights and service concepts Experience designing across multi-channel services spanning digital, physical, and human touchpoints Comfortable facilitating workshops and co-creation sessions with diverse groups - from frontline teams to senior leadership Ability to connect service design decisions to business strategy and measurable outcomes Confident presenting to and influencing senior stakeholders, making the case for design-led approaches Strong understanding of accessibility and inclusive design as core service quality attributes, not afterthoughts Familiarity with modern design and collaboration tools (e.g., Figma, FigJam, Miro) and an openness to AI-augmented design workflows Experience working in agile, cross-functional delivery environments Excellent visual communication, storytelling, and facilitation skills Educational background in one or more of the following is valued but not essential: Service Design, Interaction Design, or a related design discipline Business, Strategy, or Management Psychology, Sociology, Anthropology, or Human-Computer Interaction
11/06/2026
Full time
We're looking for a Senior Service Designer to join our London studio and play a central role in shaping how services are designed and delivered for our clients. This is a hands-on, senior role that spans the full service design lifecycle - from understanding the problem space and mapping service ecosystems, through to designing future-state experiences and supporting implementation. You'll work across multidisciplinary teams and directly with client stakeholders to drive real, measurable outcomes. Services today are increasingly shaped by the interplay between human and automated touchpoints - including AI-enabled pathways. At this level, you'll be expected to design for that complexity, bringing systems thinking and a user-centred lens to services that span digital and physical channels. Key Responsibilities Lead service design workstreams across discovery, definition, and delivery - ensuring rigour, clarity, and impact at every stage Map and analyse service ecosystems, identifying how users, processes, technology, and organisational structures interact to deliver (or hinder) value Translate research insights and identified opportunities into compelling service concepts, blueprints, and future-state journeys Apply systems thinking to design holistic, end-to-end services that balance user needs, business goals, and technical feasibility Design for services that blend human and automated interactions - including AI-assisted pathways - with clear escalation, quality, and governance considerations Facilitate workshops, co-creation sessions, and stakeholder alignment activities that build shared understanding and buy-in Collaborate closely with researchers, business designers, experience designers, and engineering teams to ensure seamless, integrated delivery Define and articulate design rationale, connecting service design decisions to measurable business and user outcomes Contribute to client relationships, presenting work with confidence and identifying opportunities to extend impact Support the development of more junior designers through mentoring, knowledge sharing, and leading by example Experience & Skills Approximately 5-8 years' experience in service design, ideally within a consultancy, agency, or complex product environment Strong expertise in core service design methods - including service blueprinting, journey mapping, ecosystem mapping, and stakeholder mapping Proven ability to synthesise research and complex information into clear, actionable insights and service concepts Experience designing across multi-channel services spanning digital, physical, and human touchpoints Comfortable facilitating workshops and co-creation sessions with diverse groups - from frontline teams to senior leadership Ability to connect service design decisions to business strategy and measurable outcomes Confident presenting to and influencing senior stakeholders, making the case for design-led approaches Strong understanding of accessibility and inclusive design as core service quality attributes, not afterthoughts Familiarity with modern design and collaboration tools (e.g., Figma, FigJam, Miro) and an openness to AI-augmented design workflows Experience working in agile, cross-functional delivery environments Excellent visual communication, storytelling, and facilitation skills Educational background in one or more of the following is valued but not essential: Service Design, Interaction Design, or a related design discipline Business, Strategy, or Management Psychology, Sociology, Anthropology, or Human-Computer Interaction
This is a unique opportunity to contribute to the discovery phase of an Integrated Care Record, a major national initiative shaping the future of health and social care. The programme focuses on exploring and documenting the best approach to co designing a shared digital care record that enables seamless access to patient and citizen information across care settings. We are seeking an experienced Senior Service Designer to play a pivotal role in this formative stage. Key Responsibilities Management, Leadership & Training Act as an expert and advocate for service design best practice. Coach, mentor, and support teams; promote continuous learning. Facilitate collaboration, resolve team issues, and foster a positive working environment. Advise and coordinate staff, delivering training where required. Planning & Design Lead complex service design activities, introducing and embedding new ways of working. Design services and components that meet organisational objectives and user needs. Prioritise user stories, assess design options, and manage associated risks. Apply Agile methods and tools effectively within multi disciplinary teams. Improvement & Monitoring Document work using standard tools, methods, and prototyping techniques. Contribute to user experience design and iterate design patterns. Challenge existing constraints, adapt processes, and champion user research. Ideate, test, and evaluate multiple solutions, aligning with best practice and policy. Communications Communicate complex and sensitive information clearly and confidently. Manage stakeholder expectations, resolve conflicts, and maintain strong relationships. Facilitate collaboration and represent user needs throughout the organisation. Provide constructive feedback and champion a user centred approach. Digital & Information Recommend service design and prototyping tools; adapt to new technologies. Use prototyping techniques and basic HTML where required. Finance & Assets Ensure safe use of equipment and deliver value for money. Support budgeting and financial planning activities. Essential Skills & Experience Significant experience as a service designer, creating designs driven by robust user insights and organisational goals. Ability to interpret and apply evidence based research in design decisions. Practical experience operating at a senior level across a broad range of service design activities. Evidence of continuous professional development. FEDIP Practitioner (or equivalent intermediate professional qualification). Certification such as CUA - Certified Usability Analyst, or equivalent specialist credentials. Experience meeting performance targets and supporting others through coaching and mentoring. Familiarity with graphical human/computer interfaces to support effective human system communication. Awareness of relevant industry standards, practices, codes, and assessment approaches. Understanding of iterative design methods, ergonomics, and effective allocation of functions across human, machine, and organisational elements. Experience designing user experiences across diverse locations, contexts, and devices. Strong understanding of brand identity and organisational culture as it relates to service delivery. Strong teamwork and collaboration skills. Clear written and verbal communication skills, including producing reports and professional correspondence. Creative and innovative problem solving abilities. Excellent attention to detail and commitment to high quality outputs. Strong interpersonal skills, with the ability to build relationships across diverse teams and communities. Adaptability in tailoring approach and communication for different audiences. Rates depend on experience and client requirements.
09/06/2026
Full time
This is a unique opportunity to contribute to the discovery phase of an Integrated Care Record, a major national initiative shaping the future of health and social care. The programme focuses on exploring and documenting the best approach to co designing a shared digital care record that enables seamless access to patient and citizen information across care settings. We are seeking an experienced Senior Service Designer to play a pivotal role in this formative stage. Key Responsibilities Management, Leadership & Training Act as an expert and advocate for service design best practice. Coach, mentor, and support teams; promote continuous learning. Facilitate collaboration, resolve team issues, and foster a positive working environment. Advise and coordinate staff, delivering training where required. Planning & Design Lead complex service design activities, introducing and embedding new ways of working. Design services and components that meet organisational objectives and user needs. Prioritise user stories, assess design options, and manage associated risks. Apply Agile methods and tools effectively within multi disciplinary teams. Improvement & Monitoring Document work using standard tools, methods, and prototyping techniques. Contribute to user experience design and iterate design patterns. Challenge existing constraints, adapt processes, and champion user research. Ideate, test, and evaluate multiple solutions, aligning with best practice and policy. Communications Communicate complex and sensitive information clearly and confidently. Manage stakeholder expectations, resolve conflicts, and maintain strong relationships. Facilitate collaboration and represent user needs throughout the organisation. Provide constructive feedback and champion a user centred approach. Digital & Information Recommend service design and prototyping tools; adapt to new technologies. Use prototyping techniques and basic HTML where required. Finance & Assets Ensure safe use of equipment and deliver value for money. Support budgeting and financial planning activities. Essential Skills & Experience Significant experience as a service designer, creating designs driven by robust user insights and organisational goals. Ability to interpret and apply evidence based research in design decisions. Practical experience operating at a senior level across a broad range of service design activities. Evidence of continuous professional development. FEDIP Practitioner (or equivalent intermediate professional qualification). Certification such as CUA - Certified Usability Analyst, or equivalent specialist credentials. Experience meeting performance targets and supporting others through coaching and mentoring. Familiarity with graphical human/computer interfaces to support effective human system communication. Awareness of relevant industry standards, practices, codes, and assessment approaches. Understanding of iterative design methods, ergonomics, and effective allocation of functions across human, machine, and organisational elements. Experience designing user experiences across diverse locations, contexts, and devices. Strong understanding of brand identity and organisational culture as it relates to service delivery. Strong teamwork and collaboration skills. Clear written and verbal communication skills, including producing reports and professional correspondence. Creative and innovative problem solving abilities. Excellent attention to detail and commitment to high quality outputs. Strong interpersonal skills, with the ability to build relationships across diverse teams and communities. Adaptability in tailoring approach and communication for different audiences. Rates depend on experience and client requirements.
Who We AreAt also known as JINGDONG, we are building one of the world's most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.Our Global Reachis expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.Learn more about who we are and what we do: We OfferJoining means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you'll have the space to shape the future with us.About The TeamYou'll be joining the team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.We seeking an experienced Senior UX Designer to lead on the strategy and design for millions of consumers in Europe. The ideal candidate will be responsible for discovering new opportunities to improve every stage of consumers shopping journey on web and mobile app, to provide the best user experience for online shopping. Please apply with your UX design portfolio, either by attaching it to the application or by including links to the portfolio on your CV. Key Responsibilities:Lead all UX process activities including discovery, design sprints, sketching, wire-framing, and service/customer mapping.Partner with Product Managers to understand and define customer problems and to build testable hypotheses that improve the customer experience.Collaborate with different disciplines including UI designers, researchers, engineers, UX writers, service designers, product managers, data analysts, and business stakeholders to explore, build and deliver designs.Work in a start-up style environment, where iteration is encouraged and design acumen is demonstrated through design end-to-end product ownership.Earn trust with key partners to develop a shared vision through excellent storytelling, presentation, interpersonal and analytical skills.Work onsite in London, UK.Qualifications:Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.8+ years of professional UX design experience with a recent 2+ years of leading mass-market consumer web / mobile products experience in the UK retail sector.Ability to use both quantative and qualitative insight to inform decision-making.Solid understanding of the end-to-end iterative design process including how to develop and use design research, journey mapping, wire-framing, prototyping, and user testing to achieve human-centred design solutions.Strong English written and verbal communication skills, and the ability to present skills to all levels of seniority and subject area experts within the organisation.is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.At we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.Ready to apply?Take the next step in your career, apply now and explore the opportunities we have to offer.
09/06/2026
Full time
Who We AreAt also known as JINGDONG, we are building one of the world's most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.Our Global Reachis expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.Learn more about who we are and what we do: We OfferJoining means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you'll have the space to shape the future with us.About The TeamYou'll be joining the team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.We seeking an experienced Senior UX Designer to lead on the strategy and design for millions of consumers in Europe. The ideal candidate will be responsible for discovering new opportunities to improve every stage of consumers shopping journey on web and mobile app, to provide the best user experience for online shopping. Please apply with your UX design portfolio, either by attaching it to the application or by including links to the portfolio on your CV. Key Responsibilities:Lead all UX process activities including discovery, design sprints, sketching, wire-framing, and service/customer mapping.Partner with Product Managers to understand and define customer problems and to build testable hypotheses that improve the customer experience.Collaborate with different disciplines including UI designers, researchers, engineers, UX writers, service designers, product managers, data analysts, and business stakeholders to explore, build and deliver designs.Work in a start-up style environment, where iteration is encouraged and design acumen is demonstrated through design end-to-end product ownership.Earn trust with key partners to develop a shared vision through excellent storytelling, presentation, interpersonal and analytical skills.Work onsite in London, UK.Qualifications:Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.8+ years of professional UX design experience with a recent 2+ years of leading mass-market consumer web / mobile products experience in the UK retail sector.Ability to use both quantative and qualitative insight to inform decision-making.Solid understanding of the end-to-end iterative design process including how to develop and use design research, journey mapping, wire-framing, prototyping, and user testing to achieve human-centred design solutions.Strong English written and verbal communication skills, and the ability to present skills to all levels of seniority and subject area experts within the organisation.is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.At we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.Ready to apply?Take the next step in your career, apply now and explore the opportunities we have to offer.
You see the world through a unique lens and that's exactly what we need. We embrace how you see things differently - it's essential for creating a sustainable future. Arup is a global consultancy with advisory and technical expertise across more than 150 disciplines. We guide, plan and design the future of the built environment. Globally, each year we recruit hundreds of graduates to help us see things differently and solve the most complex challenges facing our clients, climate and communities. Architecture has been an integral part of Arup for over 50 years. Our reputation was built on designing buildings that were at the forefront of innovation, sustainability and people centred design. As part of the global firm of 16,000 designers, planners, engineers, consultants, and technical experts in more than 90 offices around the world, we have unrivalled access to the skills and expertise needed to create 'Total Architecture'. We have architectural practices in the UK, Europe, the Americas, Australasia and East Asia and we are growing. The opportunity We are looking for people who would like to join our community of Architects in a mission to Shape a Better World. We continue to design buildings that are simple, purposeful, efficient and beautiful, that are technologically advanced and sensitive to environmental and human needs in line with Ove Arup's vision for 'Total Architecture'. Our projects span various sectors, including transport, sport, science and industry, commercial buildings, and social infrastructure and we work closely with Arup's unparalleled range of engineers and specialists to create the most beneficial outcome for our clients, for society and for the planet. You will join a vibrant, diverse, multidisciplinary team. Working directly with the Architecture Leader, you will provide strong design through all stages of project development in a range of "Total Architecture" projects and support the growth of the team, delivering projects in the Data Centre industry, working side by side with the brightest Engineering specialists Arup is famous for. We offer our staff the opportunity to undertake short or long term assignments to other regions and research is central to our culture. Arup University and our Foresight and Innovation team allow us to differentiate our services and encourage individuals to follow their passions in their work. Our teams have access to state of the art digital tools, and the flexibility to work from home for up to 3 days each week - we are committed to providing the highest quality services to our clients whilst also championing wellbeing for all members of our team. Is this role right for you? For this opportunity, we are seeking the following qualifications, skills and attributes: Bachelor of Architecture or equivalent Masters in Architecture or equivalent Experience of using Revit essential Demonstrates design flair with both creative and analytical skills, 3D thinking and ability to draw by hand alongside knowledge of relevant design and visualisation software applications Highly motivated, proactive with a passion for learning new skills in a fast paced multi disciplinary environment. Communicative, Curious, Collaborative, Conceptual Thinker, Collegiate with excellent planning and organization skills Interested in sustainability and climate change resilience English speaking We're looking for Changemakers: A passion for sustainable development and creating a better world is key. Innovative minds: We're looking for critical thinkers who embrace new ideas and challenge the status quo. Growth seekers: You have a growth mindset, always eager to learn and explore new ways of working. Adaptable adventurers: You're ready to take on any challenge that comes your way. You should be able to start this opportunity in September 2026. Portfolio In order for your application to be considered for this role, please upload evidence of work, for example your sample portfolio or website link. The document must be in PDF format and no larger than 20MB. Please use image compression and vector drawings where possible to keep the file size down without sacrificing quality. To upload your sample portfolio please add it within the 'supporting documents' section of your application. Please note, in the event of high applicant volume, this role may be closed ahead of the advertised closing date. Early application is recommended. Location preferences While the role you applied for is based in the location specified in the job advert, we may have other opportunities that align with your profile. To help us assess this, please let us know which Arup office locations you would be interested in working in on your application form. Duplicate applications Please note, candidates are permitted to submit only one application per recruitment cycle. We recommend reviewing all available opportunities and selecting the role and location(s) that best align with your skills and interests before applying. Eligibility Please note that we are unable to offer visa sponsorship for this role. Therefore, you must ensure that you are eligible to work permanently in the UK without our sponsorship. What we offer you Beyond a great salary and stimulating, technically challenging work, Arup offers a range of additional benefits to its people. As a membership organisation, everyone shares in our success through a global profit share scheme. Our members also have access to a range of broader wellbeing benefits. You'll have access to lots of learning and development opportunities. This includes a structured induction and ongoing training through Arup university. Additionally, you'll have the opportunity to utilise your technical expertise to do meaningful work that strengthens the resilience of communities and places to improve lives through Arup's community engagement programme. Our hybrid work model creates an environment that accommodates different needs and allows members to integrate their work and personal lives alongside the needs of our business, clients and communities.
09/06/2026
Full time
You see the world through a unique lens and that's exactly what we need. We embrace how you see things differently - it's essential for creating a sustainable future. Arup is a global consultancy with advisory and technical expertise across more than 150 disciplines. We guide, plan and design the future of the built environment. Globally, each year we recruit hundreds of graduates to help us see things differently and solve the most complex challenges facing our clients, climate and communities. Architecture has been an integral part of Arup for over 50 years. Our reputation was built on designing buildings that were at the forefront of innovation, sustainability and people centred design. As part of the global firm of 16,000 designers, planners, engineers, consultants, and technical experts in more than 90 offices around the world, we have unrivalled access to the skills and expertise needed to create 'Total Architecture'. We have architectural practices in the UK, Europe, the Americas, Australasia and East Asia and we are growing. The opportunity We are looking for people who would like to join our community of Architects in a mission to Shape a Better World. We continue to design buildings that are simple, purposeful, efficient and beautiful, that are technologically advanced and sensitive to environmental and human needs in line with Ove Arup's vision for 'Total Architecture'. Our projects span various sectors, including transport, sport, science and industry, commercial buildings, and social infrastructure and we work closely with Arup's unparalleled range of engineers and specialists to create the most beneficial outcome for our clients, for society and for the planet. You will join a vibrant, diverse, multidisciplinary team. Working directly with the Architecture Leader, you will provide strong design through all stages of project development in a range of "Total Architecture" projects and support the growth of the team, delivering projects in the Data Centre industry, working side by side with the brightest Engineering specialists Arup is famous for. We offer our staff the opportunity to undertake short or long term assignments to other regions and research is central to our culture. Arup University and our Foresight and Innovation team allow us to differentiate our services and encourage individuals to follow their passions in their work. Our teams have access to state of the art digital tools, and the flexibility to work from home for up to 3 days each week - we are committed to providing the highest quality services to our clients whilst also championing wellbeing for all members of our team. Is this role right for you? For this opportunity, we are seeking the following qualifications, skills and attributes: Bachelor of Architecture or equivalent Masters in Architecture or equivalent Experience of using Revit essential Demonstrates design flair with both creative and analytical skills, 3D thinking and ability to draw by hand alongside knowledge of relevant design and visualisation software applications Highly motivated, proactive with a passion for learning new skills in a fast paced multi disciplinary environment. Communicative, Curious, Collaborative, Conceptual Thinker, Collegiate with excellent planning and organization skills Interested in sustainability and climate change resilience English speaking We're looking for Changemakers: A passion for sustainable development and creating a better world is key. Innovative minds: We're looking for critical thinkers who embrace new ideas and challenge the status quo. Growth seekers: You have a growth mindset, always eager to learn and explore new ways of working. Adaptable adventurers: You're ready to take on any challenge that comes your way. You should be able to start this opportunity in September 2026. Portfolio In order for your application to be considered for this role, please upload evidence of work, for example your sample portfolio or website link. The document must be in PDF format and no larger than 20MB. Please use image compression and vector drawings where possible to keep the file size down without sacrificing quality. To upload your sample portfolio please add it within the 'supporting documents' section of your application. Please note, in the event of high applicant volume, this role may be closed ahead of the advertised closing date. Early application is recommended. Location preferences While the role you applied for is based in the location specified in the job advert, we may have other opportunities that align with your profile. To help us assess this, please let us know which Arup office locations you would be interested in working in on your application form. Duplicate applications Please note, candidates are permitted to submit only one application per recruitment cycle. We recommend reviewing all available opportunities and selecting the role and location(s) that best align with your skills and interests before applying. Eligibility Please note that we are unable to offer visa sponsorship for this role. Therefore, you must ensure that you are eligible to work permanently in the UK without our sponsorship. What we offer you Beyond a great salary and stimulating, technically challenging work, Arup offers a range of additional benefits to its people. As a membership organisation, everyone shares in our success through a global profit share scheme. Our members also have access to a range of broader wellbeing benefits. You'll have access to lots of learning and development opportunities. This includes a structured induction and ongoing training through Arup university. Additionally, you'll have the opportunity to utilise your technical expertise to do meaningful work that strengthens the resilience of communities and places to improve lives through Arup's community engagement programme. Our hybrid work model creates an environment that accommodates different needs and allows members to integrate their work and personal lives alongside the needs of our business, clients and communities.
Arupwe'rededicated to sustainable development and to do socially useful work that has meaning.Our purpose, shared values and collaborative approachhasset us apart for over 75 years, guiding how we shape a better world. We solve the world's most complex problems and deliver what seems impossible, with curiosity and creativity.We'rea thriving and growing organisation which offers you many possibilities to shape a better world, and your future. Architecture has been an integralpart ofArup for over 50 years. Our reputation was built on designing buildings that wereat the forefront of innovation,sustainabilityand people-centred design.As part of the global firm of 16,000 designers, planners, engineers, consultants, and technical experts in more than 90 offices around the world, we have unrivalled access to the skills andexpertiseneeded to create 'Total Architecture'. We have architectural practices in the UK, Europe, the Americas, Australasia and East Asia and we are growing. The Opportunity We are looking for people who would like to join our community of Architects in a mission to Shape a Better World. We continue to design buildings that are simple, purposeful,efficientand beautiful, that are technologically advanced and sensitive to environmental and human needs in line with Ove Arup's vision for 'Total Architecture'. Our projects span various sectors, including transport, sport, science and industry, commercial buildings, and social infrastructure and we work closely with Arup's unparalleled range of engineers and specialists to create the most beneficial outcome for our clients, for society and for the planet. We offer our staff the opportunity to undertake short or long-term assignments to other regions and research is central to our culture. Arup University and our Foresight and Innovation team allow us to differentiate our services and encourage individuals to follow their passions in their work. Our teams have access tostate-of-the-artdigital tools, and the flexibility to work from home for up to 3 days each week - we are committed to providing the highest quality services to our clients whilst also championing wellbeing for all members of our team. You will join a vibrant, diverse, multidisciplinary office. Working directly with the Architecture Leader, you will providestrong designand project leadership through all stages of project development in a range of "Total Architecture",multidisciplinary projects and support the growth and development of the team. Is this role right for you? The following is expected for the Part 2 Graduate: Part 1 RIBAaccredited Bachelor of Architecture or equivalent Part 2 RIBA accredited 2 years master or equivalent Demonstrates design flair with both creative and analytical skills, 3d thinking and ability to draw by hand alongside knowledge of relevant design and visualisation software applications Highly motivated, proactive with a passion for learning new skills in a fast-paced multi-disciplinary environment. Communicative, Curious, Collaborative, Conceptual Thinker, Collegiate with excellent planning and organisation skills Interested in sustainability and climate change resilience We're looking for: Changemakers: A passion for sustainable development and creating a better world is key. Innovative minds: We're looking for critical thinkers who embrace new ideas and challenge the status quo. Growth seekers: You have a growth mindset, always eager to learn and explore new ways of working. Adaptable adventurers: You're ready to take on any challenge that comes your way. You should be able to start this opportunity in September 2026. Advert closing date: 5th June 2026 Eligibility We are unable to offer visa sponsorship for this role. Therefore, you must ensure that you are eligible to work permanently in the UK without our sponsorship.
09/06/2026
Full time
Arupwe'rededicated to sustainable development and to do socially useful work that has meaning.Our purpose, shared values and collaborative approachhasset us apart for over 75 years, guiding how we shape a better world. We solve the world's most complex problems and deliver what seems impossible, with curiosity and creativity.We'rea thriving and growing organisation which offers you many possibilities to shape a better world, and your future. Architecture has been an integralpart ofArup for over 50 years. Our reputation was built on designing buildings that wereat the forefront of innovation,sustainabilityand people-centred design.As part of the global firm of 16,000 designers, planners, engineers, consultants, and technical experts in more than 90 offices around the world, we have unrivalled access to the skills andexpertiseneeded to create 'Total Architecture'. We have architectural practices in the UK, Europe, the Americas, Australasia and East Asia and we are growing. The Opportunity We are looking for people who would like to join our community of Architects in a mission to Shape a Better World. We continue to design buildings that are simple, purposeful,efficientand beautiful, that are technologically advanced and sensitive to environmental and human needs in line with Ove Arup's vision for 'Total Architecture'. Our projects span various sectors, including transport, sport, science and industry, commercial buildings, and social infrastructure and we work closely with Arup's unparalleled range of engineers and specialists to create the most beneficial outcome for our clients, for society and for the planet. We offer our staff the opportunity to undertake short or long-term assignments to other regions and research is central to our culture. Arup University and our Foresight and Innovation team allow us to differentiate our services and encourage individuals to follow their passions in their work. Our teams have access tostate-of-the-artdigital tools, and the flexibility to work from home for up to 3 days each week - we are committed to providing the highest quality services to our clients whilst also championing wellbeing for all members of our team. You will join a vibrant, diverse, multidisciplinary office. Working directly with the Architecture Leader, you will providestrong designand project leadership through all stages of project development in a range of "Total Architecture",multidisciplinary projects and support the growth and development of the team. Is this role right for you? The following is expected for the Part 2 Graduate: Part 1 RIBAaccredited Bachelor of Architecture or equivalent Part 2 RIBA accredited 2 years master or equivalent Demonstrates design flair with both creative and analytical skills, 3d thinking and ability to draw by hand alongside knowledge of relevant design and visualisation software applications Highly motivated, proactive with a passion for learning new skills in a fast-paced multi-disciplinary environment. Communicative, Curious, Collaborative, Conceptual Thinker, Collegiate with excellent planning and organisation skills Interested in sustainability and climate change resilience We're looking for: Changemakers: A passion for sustainable development and creating a better world is key. Innovative minds: We're looking for critical thinkers who embrace new ideas and challenge the status quo. Growth seekers: You have a growth mindset, always eager to learn and explore new ways of working. Adaptable adventurers: You're ready to take on any challenge that comes your way. You should be able to start this opportunity in September 2026. Advert closing date: 5th June 2026 Eligibility We are unable to offer visa sponsorship for this role. Therefore, you must ensure that you are eligible to work permanently in the UK without our sponsorship.
