A leading technology firm in Belfast is looking for a Senior UX/UI Designer to create practical and user-friendly interfaces. You'll work with multidisciplinary teams on diverse projects, iterating designs based on user feedback and market standards. The ideal candidate has substantial experience in UI/UX design, is eager to explore AI-enabled workflows, and thrives in a dynamic environment. The role offers hybrid working conditions and opportunities for career growth within an innovative setting.
15/06/2026
Full time
A leading technology firm in Belfast is looking for a Senior UX/UI Designer to create practical and user-friendly interfaces. You'll work with multidisciplinary teams on diverse projects, iterating designs based on user feedback and market standards. The ideal candidate has substantial experience in UI/UX design, is eager to explore AI-enabled workflows, and thrives in a dynamic environment. The role offers hybrid working conditions and opportunities for career growth within an innovative setting.
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring Deepen your expertise through oura culture of learning and growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications About the role As a Senior UX/UI Designerat PAConsulting,you'lldesign practical, usable interfaces and flows that move products from 0 > 1 and beyond.You'llsometimessit at the heart of multidisciplinary delivery teamsandsometimescontribute as an individual designer embedded with a client-allwhile staying connected to our Design discipline and the wider Digital & Data community. You'llflex to different contexts-one week shaping product UI for a global consumer brand, the next helpingvisualisejourneys for a UK services client-always focused on real outcomes and pragmaticcraft-prouddelivery. Whatyou'lldo Design user journeys, flows, wireframes, prototypes(manually and using Figma Make, or similar generative platforms)and UI that support shipping working softwareacross web and mobile Take concepts fromconceptto production ready designs and iterate based on evidenceor judgement and market-leading best practices Workat pacein agile dual track cycles (discovery and delivery), adaptingscopeand fidelityasneeded to meet the goals of both projects,organisationsand users alike Often partner with engineering,productand other designers to make practical decisions quicklyboth on and off projects Contribute to and use design systems; keep patterns consistent and accessible. Apply AI tools(e.g., Copilot,Miro, ChatGPT, Claude,agentic workflows,and othergenerativetooling)to speed ideation, auditing,documentationand analysis Facilitate client workshops, whiteboarding and designreviews,present decisions clearly Qualifications Who you are A hands on Senior UX/UI practitioner with shipped product experience Comfortable balancing best practice with technical constraints and timelines Clear and concise when explaining design decisions to any audience Curious and experimental with AI enabled design workflows A constructive challenger who can reframe problems and propose workable options Collaborative, adaptable and energised by multidisciplinary delivery Break down ambiguity into concrete steps; keep momentum without losing quality Use AI intentionally to explore options faster and document decisions - never as a crutch Share early, invite critique, and iterate with evidence Switch fluidly between team based delivery and individual contributor setups Stay pragmatic: focus on value,feasibilityand the next right increment Fun, creative,energeticand contagiously optimistic Whythis role may not be the right fit If you prefer a one size fits all process or fixed toolkit for every problem Ifyou'reuncomfortable with client facing work, facilitation and(sometimes)frequentlychanging contexts If you avoid feedback loops oraren'tcomfortable sharing work early Ifyou'renot open to using AI in your workflow or toactivelylearning,applyingand sharingnew tools If you need strict role boundaries anddon'twant to flex to adjacent design activities Ifyou'renot interested in stretching yourself, taking initiative, or shaping your own growth at PA, thiswon'tbe the right environment Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Quick call with one of our Tech Recruiters - to discuss your application, the role and PA Round 1: Either a competency or technical interview (45mins) Round 2: Amini case study and discussion around your client-centricity (60 mins) Final round : Meeting with a PA leader (60 mins) Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
15/06/2026
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring Deepen your expertise through oura culture of learning and growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications About the role As a Senior UX/UI Designerat PAConsulting,you'lldesign practical, usable interfaces and flows that move products from 0 > 1 and beyond.You'llsometimessit at the heart of multidisciplinary delivery teamsandsometimescontribute as an individual designer embedded with a client-allwhile staying connected to our Design discipline and the wider Digital & Data community. You'llflex to different contexts-one week shaping product UI for a global consumer brand, the next helpingvisualisejourneys for a UK services client-always focused on real outcomes and pragmaticcraft-prouddelivery. Whatyou'lldo Design user journeys, flows, wireframes, prototypes(manually and using Figma Make, or similar generative platforms)and UI that support shipping working softwareacross web and mobile Take concepts fromconceptto production ready designs and iterate based on evidenceor judgement and market-leading best practices Workat pacein agile dual track cycles (discovery and delivery), adaptingscopeand fidelityasneeded to meet the goals of both projects,organisationsand users alike Often partner with engineering,productand other designers to make practical decisions quicklyboth on and off projects Contribute to and use design systems; keep patterns consistent and accessible. Apply AI tools(e.g., Copilot,Miro, ChatGPT, Claude,agentic workflows,and othergenerativetooling)to speed ideation, auditing,documentationand analysis Facilitate client workshops, whiteboarding and designreviews,present decisions clearly Qualifications Who you are A hands on Senior UX/UI practitioner with shipped product experience Comfortable balancing best practice with technical constraints and timelines Clear and concise when explaining design decisions to any audience Curious and experimental with AI enabled design workflows A constructive challenger who can reframe problems and propose workable options Collaborative, adaptable and energised by multidisciplinary delivery Break down ambiguity into concrete steps; keep momentum without losing quality Use AI intentionally to explore options faster and document decisions - never as a crutch Share early, invite critique, and iterate with evidence Switch fluidly between team based delivery and individual contributor setups Stay pragmatic: focus on value,feasibilityand the next right increment Fun, creative,energeticand contagiously optimistic Whythis role may not be the right fit If you prefer a one size fits all process or fixed toolkit for every problem Ifyou'reuncomfortable with client facing work, facilitation and(sometimes)frequentlychanging contexts If you avoid feedback loops oraren'tcomfortable sharing work early Ifyou'renot open to using AI in your workflow or toactivelylearning,applyingand sharingnew tools If you need strict role boundaries anddon'twant to flex to adjacent design activities Ifyou'renot interested in stretching yourself, taking initiative, or shaping your own growth at PA, thiswon'tbe the right environment Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Quick call with one of our Tech Recruiters - to discuss your application, the role and PA Round 1: Either a competency or technical interview (45mins) Round 2: Amini case study and discussion around your client-centricity (60 mins) Final round : Meeting with a PA leader (60 mins) Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
The Opportunity These are exciting opportunities to work on complex, innovative products that are solving real world challenges through artificial intelligence. Lead design projects from discovery through to delivery Create intuitive user experiences for sophisticated software products Contribute to and evolve design systems and design standards Work closely with Product Managers and Engineers to influence product direction Conduct user research, prototyping and usability testing Mentor and support other designers (Senior and Principal levels) Help drive design strategy and best practice across the organisation (Principal level) What We're Looking For Product design experience appropriate to Mid, Senior or Principal level Strong UX, interaction design and problem solving skills Experience designing complex digital products, platforms or enterprise software Strong stakeholder management and communication skills Ability to work cross functionally with Product and Engineering teams Exposure to AI enabled products or emerging technologies would be beneficial but not essential Why Join? Work on cutting edge technology with real world impact Join a growing product organisation investing heavily in design High levels of ownership, autonomy and influence Collaborative and supportive team culture Hybrid working model 4 day work week at various points throughout the year Competitive salary and benefits package depending on experience Whether you're looking to take the next step in your design career or seeking a strategic leadership opportunity, this is a chance to help shape products at the forefront of AI innovation.
09/06/2026
Full time
The Opportunity These are exciting opportunities to work on complex, innovative products that are solving real world challenges through artificial intelligence. Lead design projects from discovery through to delivery Create intuitive user experiences for sophisticated software products Contribute to and evolve design systems and design standards Work closely with Product Managers and Engineers to influence product direction Conduct user research, prototyping and usability testing Mentor and support other designers (Senior and Principal levels) Help drive design strategy and best practice across the organisation (Principal level) What We're Looking For Product design experience appropriate to Mid, Senior or Principal level Strong UX, interaction design and problem solving skills Experience designing complex digital products, platforms or enterprise software Strong stakeholder management and communication skills Ability to work cross functionally with Product and Engineering teams Exposure to AI enabled products or emerging technologies would be beneficial but not essential Why Join? Work on cutting edge technology with real world impact Join a growing product organisation investing heavily in design High levels of ownership, autonomy and influence Collaborative and supportive team culture Hybrid working model 4 day work week at various points throughout the year Competitive salary and benefits package depending on experience Whether you're looking to take the next step in your design career or seeking a strategic leadership opportunity, this is a chance to help shape products at the forefront of AI innovation.
Citibank (Switzerland) AG is seeking a User Experience Senior Lead Analyst in Belfast. This role involves leading UX research, creating innovative digital products, and ensuring top-notch user experience. Candidates should have significant experience in design projects, strong communication skills, and proficiency in design tools like Sketch and Figma. The position offers a hybrid work model, competitive salary, and benefits, including 27 days of annual leave and private medical care.
03/06/2026
Full time
Citibank (Switzerland) AG is seeking a User Experience Senior Lead Analyst in Belfast. This role involves leading UX research, creating innovative digital products, and ensuring top-notch user experience. Candidates should have significant experience in design projects, strong communication skills, and proficiency in design tools like Sketch and Figma. The position offers a hybrid work model, competitive salary, and benefits, including 27 days of annual leave and private medical care.
Responsibilities Lead meetings with users, clients, product sponsors and technology to understand project requirements Plan and perform UX research, define IA, user journeys, and create personas Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions Perform relevant testing to validate and inform design decisions Create wireframes, prototypes, and high fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite Apply a positive and constructive attitude to all feedback Use and contribute to the approved design system Contribute to design standards and best practices Perform detailed handover to development teams, ensuring they have all they need to implement the designs Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed Continuously look for opportunities to improve research and design practices and processes, keeping track of latest trends, standards, and tools in the industry Ensure all designs comply with ADA/WCAG standards for accessibility Deliver on time, identifying and managing risks to ensure timelines are met, and escalating where needed Help to train, support and develop junior team members, and identify opportunities for colleagues to specialise and grow Confidently challenge substandard work by other team members, providing coaching and guidance to resolve Build consensus, and find smart solutions when colleagues and stakeholders are in conflict over technical or design Provide thought leadership to the wider UX community of practice Evangelise the value of UX within the wider organisation Use your network of contacts (internally and externally) to raise the profile of UX at the firm Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency Qualifications Significant relevant experience Strong attention to detail & analytical skills Significant experience on complex, enterprise scale design projects Excellent communication and presentation skills Excellent skills in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision Significant experience using/creating design systems Significant aptitude for coaching and mentoring junior designers Keen interest in, or knowledge of, banking or finance HTML/CSS Development Skills Software Development or Programme Management Experience Participation in external UX groups or communities Education Bachelor's/University degree, Master's degree preferred At least one formal UX Qualification Benefits 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
03/06/2026
Full time
Responsibilities Lead meetings with users, clients, product sponsors and technology to understand project requirements Plan and perform UX research, define IA, user journeys, and create personas Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions Perform relevant testing to validate and inform design decisions Create wireframes, prototypes, and high fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite Apply a positive and constructive attitude to all feedback Use and contribute to the approved design system Contribute to design standards and best practices Perform detailed handover to development teams, ensuring they have all they need to implement the designs Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed Continuously look for opportunities to improve research and design practices and processes, keeping track of latest trends, standards, and tools in the industry Ensure all designs comply with ADA/WCAG standards for accessibility Deliver on time, identifying and managing risks to ensure timelines are met, and escalating where needed Help to train, support and develop junior team members, and identify opportunities for colleagues to specialise and grow Confidently challenge substandard work by other team members, providing coaching and guidance to resolve Build consensus, and find smart solutions when colleagues and stakeholders are in conflict over technical or design Provide thought leadership to the wider UX community of practice Evangelise the value of UX within the wider organisation Use your network of contacts (internally and externally) to raise the profile of UX at the firm Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency Qualifications Significant relevant experience Strong attention to detail & analytical skills Significant experience on complex, enterprise scale design projects Excellent communication and presentation skills Excellent skills in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision Significant experience using/creating design systems Significant aptitude for coaching and mentoring junior designers Keen interest in, or knowledge of, banking or finance HTML/CSS Development Skills Software Development or Programme Management Experience Participation in external UX groups or communities Education Bachelor's/University degree, Master's degree preferred At least one formal UX Qualification Benefits 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Ernst & Young Advisory Services Sdn Bhd
City, Belfast
Senior Manager, Customer Transformation, Service Designer, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Team and the Opportunity At EY Studio+, the work we do cuts across every sector and reaches deep into the interactions, choices and experiences people encounter every day. We want to help people make better, more effective choices and solve their most pressing problems. We work with organisations to create transformative services, products and experiences that will make the world an easier, more meaningful, and sustainable place to live and work. Our aim is to help clients transform their customer-facing commercial functions and business outcomes through developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. What we are looking for We are seeking a dynamic and experienced Service Designer to join our Business Consulting - Customer Transformation Team. The ideal candidate for this role is a skilled professional who can effectively translate client insights into strategies, as well as human-centred digital products and services. You will be responsible for leading and growing a team of service designers while developing comprehensive customer strategies, conceptualising innovative product and service solutions, and managing the end-to-end design and implementation of services and products. This role emphasises designing customer interactions across the service journey, ensuring a seamless experience across multiple digital touchpoints, and optimising both front and back office operations. The ideal candidate is passionate about using human-centred design methods to solve complex client challenges, design improved service experiences, validate concepts through prototyping and effectively communicate the rationale behind those solutions to stakeholders to drive optimal business outcomes. Your key responsibilities Design Holistic Services through Cross-Collaboration Design Holistic Services: Utilise human-centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions: Collect and prioritise user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Creative Communication & Co-Design Culture of Innovation: Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Creative Communication & Co-Design: Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Growth Mindset & Stakeholder Engagement Growth Mindset & Stakeholder Engagement: Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. User Experience Improvement: Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. For Senior Manager-Level Candidates Team Management: Lead cross functional teams, including designers and business analysts, while providing coaching and mentorship to colleagues to foster their professional development and enhance team performance. Project Management: Develop and maintain strategic roadmaps, manage budgets effectively, identify potential risks, and implement robust mitigation strategies. Skills and attributes of success Research and Analytics: Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy: Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity: Design and test product concepts and services, iterating with stakeholders. Product and Service Development: Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinking abilities, with a focus on delivering outcomes and a passion for innovation. Strong understanding of user centred design principles, design thinking, and Agile methodologies. Strong Communication Skills: Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. To Qualify for the Role, You Must Have Extensive experience in Service Design. Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Research & Design tools: Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. For Manager level candidates: experience in leading multi disciplinary teams, particularly in agile delivery environments. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximise the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
31/05/2026
Full time
Senior Manager, Customer Transformation, Service Designer, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Team and the Opportunity At EY Studio+, the work we do cuts across every sector and reaches deep into the interactions, choices and experiences people encounter every day. We want to help people make better, more effective choices and solve their most pressing problems. We work with organisations to create transformative services, products and experiences that will make the world an easier, more meaningful, and sustainable place to live and work. Our aim is to help clients transform their customer-facing commercial functions and business outcomes through developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. What we are looking for We are seeking a dynamic and experienced Service Designer to join our Business Consulting - Customer Transformation Team. The ideal candidate for this role is a skilled professional who can effectively translate client insights into strategies, as well as human-centred digital products and services. You will be responsible for leading and growing a team of service designers while developing comprehensive customer strategies, conceptualising innovative product and service solutions, and managing the end-to-end design and implementation of services and products. This role emphasises designing customer interactions across the service journey, ensuring a seamless experience across multiple digital touchpoints, and optimising both front and back office operations. The ideal candidate is passionate about using human-centred design methods to solve complex client challenges, design improved service experiences, validate concepts through prototyping and effectively communicate the rationale behind those solutions to stakeholders to drive optimal business outcomes. Your key responsibilities Design Holistic Services through Cross-Collaboration Design Holistic Services: Utilise human-centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions: Collect and prioritise user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Creative Communication & Co-Design Culture of Innovation: Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Creative Communication & Co-Design: Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Growth Mindset & Stakeholder Engagement Growth Mindset & Stakeholder Engagement: Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. User Experience Improvement: Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. For Senior Manager-Level Candidates Team Management: Lead cross functional teams, including designers and business analysts, while providing coaching and mentorship to colleagues to foster their professional development and enhance team performance. Project Management: Develop and maintain strategic roadmaps, manage budgets effectively, identify potential risks, and implement robust mitigation strategies. Skills and attributes of success Research and Analytics: Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy: Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity: Design and test product concepts and services, iterating with stakeholders. Product and Service Development: Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinking abilities, with a focus on delivering outcomes and a passion for innovation. Strong understanding of user centred design principles, design thinking, and Agile methodologies. Strong Communication Skills: Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. To Qualify for the Role, You Must Have Extensive experience in Service Design. Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Research & Design tools: Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. For Manager level candidates: experience in leading multi disciplinary teams, particularly in agile delivery environments. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximise the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Ernst & Young Advisory Services Sdn Bhd
City, Belfast
Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Team and the Opportunity At EY Studio+, the work we do cuts across every sector and reaches deep into the interactions, choices and experiences people encounter every day. We want to help people make better, more effective choices and solve their most pressing problems. We work with organisations to create transformative services, products and experiences that will make the world an easier, more meaningful, and sustainable place to live and work. Our aim is to help clients transform their customer-facing commercial functions and business outcomes through developing and implementing Customer & UX strategies, digital solutions, user-centric services, operating models, and optimised products, experiences, marketing, and sales. What we are looking for: We are seeking a dynamic and experienced UX Strategist & Product Manager to join our Business Consulting - Customer Transformation Team. This is a hybrid position that seeks an expert capable of bringing clarity to client solutions and effectively implementing those solutions. This role requires strong communication and human-centred design skills to build confidence in clients as they advance their growth strategies. Your role will be to lead and grow a team of UX Strategist & product managers while aligning market, business and customer needs to develop validated, innovative solutions that help our clients push their growth agenda forward with confidence. The ideal candidate passionate about using human-centred design methods to solve complex client challenges, validate solutions through prototyping and effectively communicate the rationale behind those solutions to clients and stakeholders to drive optimal business decisions and outcomes. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Product Conceptualisation and Testing Utilise human-centred design methodologies to ideate, co-design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design-led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Requirements Development and Implementation Collaborate with clients to identify customer needs, conceptualise innovative product solutions, and guide the implementation of these solutions. Collect, prioritise, and translate comprehensive product requirements into features and user stories. Work closely with cross-functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Proficient in project management methodologies, including Agile and Waterfall, with the ability to adapt these approaches to project needs. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks, and developing mitigation strategies. Creative Communication & Stakeholder Engagement Clearly articulate complex ideas, present product strategies, and design concepts, using storytelling to engage stakeholders and convey solution value. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co-designing solutions to drive successful outcomes. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user-centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills,Qualificationsand attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user-centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross-functional teams. Strong analytical, problem-solving, and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship-building and interpersonal skills. To qualify for the role, you must have Extensive experience in a customer practice. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer-centred technology solutions, digital transformations, and design-led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
31/05/2026
Full time
Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Team and the Opportunity At EY Studio+, the work we do cuts across every sector and reaches deep into the interactions, choices and experiences people encounter every day. We want to help people make better, more effective choices and solve their most pressing problems. We work with organisations to create transformative services, products and experiences that will make the world an easier, more meaningful, and sustainable place to live and work. Our aim is to help clients transform their customer-facing commercial functions and business outcomes through developing and implementing Customer & UX strategies, digital solutions, user-centric services, operating models, and optimised products, experiences, marketing, and sales. What we are looking for: We are seeking a dynamic and experienced UX Strategist & Product Manager to join our Business Consulting - Customer Transformation Team. This is a hybrid position that seeks an expert capable of bringing clarity to client solutions and effectively implementing those solutions. This role requires strong communication and human-centred design skills to build confidence in clients as they advance their growth strategies. Your role will be to lead and grow a team of UX Strategist & product managers while aligning market, business and customer needs to develop validated, innovative solutions that help our clients push their growth agenda forward with confidence. The ideal candidate passionate about using human-centred design methods to solve complex client challenges, validate solutions through prototyping and effectively communicate the rationale behind those solutions to clients and stakeholders to drive optimal business decisions and outcomes. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Product Conceptualisation and Testing Utilise human-centred design methodologies to ideate, co-design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design-led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Requirements Development and Implementation Collaborate with clients to identify customer needs, conceptualise innovative product solutions, and guide the implementation of these solutions. Collect, prioritise, and translate comprehensive product requirements into features and user stories. Work closely with cross-functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Proficient in project management methodologies, including Agile and Waterfall, with the ability to adapt these approaches to project needs. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks, and developing mitigation strategies. Creative Communication & Stakeholder Engagement Clearly articulate complex ideas, present product strategies, and design concepts, using storytelling to engage stakeholders and convey solution value. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co-designing solutions to drive successful outcomes. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user-centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills,Qualificationsand attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user-centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross-functional teams. Strong analytical, problem-solving, and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship-building and interpersonal skills. To qualify for the role, you must have Extensive experience in a customer practice. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer-centred technology solutions, digital transformations, and design-led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
For additional information, please review . Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The User Experience Senior Lead Analyst is a senior level principal role, acting as a thought leader in the research, analysis and design of digital products and systems.User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.The UX Design Group's primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients' needs. Responsibilities: Lead meetings with users, clients, product sponsors and technology to understand project requirements Plan and perform UX research, define IA, user journeys, and create personas Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions Perform relevant testing to validate and inform design decisions Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite Apply a positive and constructive attitude to all feedback Use and contribute to the approved design system Contribute to design standards and best practices Perform detailed handover to development teams, ensuring they have all they need to implement the designs Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed Continuously look for opportunities to improve research and design practices and processes, keeping track of latest trends, standards, and tools in the industry Ensure all designs comply with ADA/WCAG standards for accessibility Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed Help to train, support and develop junior team members, and identify opportunities for colleagues to specialize and grow Confidently challenge substandard work by other team members, providing coaching and guidance to resolve Build consensus, and find smart solutions when colleagues and stakeholders are in conflict over technical or design Provide thought leadership to the wider UX community of practice Evangelize the value of UX within the wider organization Use your network of contacts (internally and externally) to raise the profile of UX at the firm Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Significant relevant experience Strong attention to detail & analytical skills Significant experience on complex, enterprise-scale design projects Excellent communication and presentation skills Excellent skills in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc. Significant experience using/creating design systems Significant aptitude for coaching and mentoring junior designers Keen interest in, or knowledge of, banking or finance HTML/CSS Development Skills Software Development or Program Management Experience Participation in external UX groups or communities Education: Bachelor's/University degree, Master's degree preferred At least one formal UX Qualification What we'll provide you By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Digital Design Engineering Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
31/05/2026
Full time
For additional information, please review . Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The User Experience Senior Lead Analyst is a senior level principal role, acting as a thought leader in the research, analysis and design of digital products and systems.User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.The UX Design Group's primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients' needs. Responsibilities: Lead meetings with users, clients, product sponsors and technology to understand project requirements Plan and perform UX research, define IA, user journeys, and create personas Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions Perform relevant testing to validate and inform design decisions Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite Apply a positive and constructive attitude to all feedback Use and contribute to the approved design system Contribute to design standards and best practices Perform detailed handover to development teams, ensuring they have all they need to implement the designs Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed Continuously look for opportunities to improve research and design practices and processes, keeping track of latest trends, standards, and tools in the industry Ensure all designs comply with ADA/WCAG standards for accessibility Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed Help to train, support and develop junior team members, and identify opportunities for colleagues to specialize and grow Confidently challenge substandard work by other team members, providing coaching and guidance to resolve Build consensus, and find smart solutions when colleagues and stakeholders are in conflict over technical or design Provide thought leadership to the wider UX community of practice Evangelize the value of UX within the wider organization Use your network of contacts (internally and externally) to raise the profile of UX at the firm Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Significant relevant experience Strong attention to detail & analytical skills Significant experience on complex, enterprise-scale design projects Excellent communication and presentation skills Excellent skills in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc. Significant experience using/creating design systems Significant aptitude for coaching and mentoring junior designers Keen interest in, or knowledge of, banking or finance HTML/CSS Development Skills Software Development or Program Management Experience Participation in external UX groups or communities Education: Bachelor's/University degree, Master's degree preferred At least one formal UX Qualification What we'll provide you By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Digital Design Engineering Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
Job Description: Subject to the successful closing of the transaction with Spirit, after obtaining relevant regulatory approvals SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK/EU LOCATION: Belfast TYPE: Full time on site WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working An exciting opportunity has arisen for a Senior Design Engineer to join the A220 Wing Engineering team at Belfast. We are a highly motivated team of Engineers focused on constantly challenging the current design and conventional thinking in order to maximise profitability whilst ensuring the quality is not degraded. Do you like connecting with people and different organisations? Are you interested in developing wing structures? We are a team of Structural Engineers who are passionate about finding technical solutions to support the structures department. We are an ideal mix of people who can help you develop technically and personally in the role. HOW YOU WILL CONTRIBUTE TO THE TEAM Leadership and people development is a key requirement to the role. You will support the functional development of the design engineers within the team and ensure development opportunities are progressed. This role potentially has a significant element of sub-contract work with Offload suppliers, resulting in a need for good influencing skills and all design work is of appropriate technical content and quality. Ensure the structural design meets programme, airworthiness and product requirements in line with cascaded Design Quality Assurance Criteria. Define, deliver and enable technical studies, trades and investigations to ensure the delivery of technical solutions in accordance with relevant Design methods and procedures. Support identification, management and delivery of change through Mod opening, DFM release and Stage 3 Closure of Mods on time, to cost and quality. You will support relevant cross functional working and integration to achieve a right first time delivery achieving all the planned and agreed milestones. All risks for which they are responsible are managed and mitigated or escalated where required. You will Provide design leadership of Internal and External designers within the team and ownership of Lean Engineering improvements, in particular Right First Time , and Lead Time Reduction. This will be key to demonstrating design requirements within the program constraints. You will sponsor development of new technologies and apply new technologies and processes and ensure best practice and lessons learnt from other products / sections are captured and deployed. You will ensure effective organization and governance of design & maturity reviews in line with Airbus polices, processes and practices. You will manage all key stakeholders and as necessary produce reports and presentations conveying required messages to Chief Engineers, Airworthiness, Senior IAW and programme. ABOUT YOU You have the ability to interpret and set strategy, vision and navigate the Engineering community and the cross programme business environment. You can translate, simplify and pass strategy to the wider design team. You have the ability to listen, understand and communicate information. You have proven track record of : Leading a Design or project team. Leading complex or multi value projects. Achieving delivery to Time, Cost and Quality. Finding creative solutions to complex problems. Risk management and taking calculated risks. You foster innovation and free thinking. You have a creative and strategic mind set. You have a strong interest in developing your own leadership capabilities and developing the team to match the needs of a changing Airbus world. You are able to make or influence decisions in a complex network of stakeholders and customers enabling right first time delivery, achieving all the planned and agreed milestones. You are decisive, making courageous decisions based on calculated risks, execute task ownership and take accountability for task implementation. You desire to work in an open and trusting environment. You will integrate with and influence technical experts and specialists to achieve optimum technical and business solutions. You will have a strong track record of maturing new technologies, implementing Design to cost projects, and initiating strategic technology projects. Knowledge and experience of design toolsets i.e. CATIA V5, enovia, and PLM tools. Design Signatory is essential. Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To opt in , just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Improvement & Performance Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
28/08/2025
Full time
Job Description: Subject to the successful closing of the transaction with Spirit, after obtaining relevant regulatory approvals SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK/EU LOCATION: Belfast TYPE: Full time on site WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working An exciting opportunity has arisen for a Senior Design Engineer to join the A220 Wing Engineering team at Belfast. We are a highly motivated team of Engineers focused on constantly challenging the current design and conventional thinking in order to maximise profitability whilst ensuring the quality is not degraded. Do you like connecting with people and different organisations? Are you interested in developing wing structures? We are a team of Structural Engineers who are passionate about finding technical solutions to support the structures department. We are an ideal mix of people who can help you develop technically and personally in the role. HOW YOU WILL CONTRIBUTE TO THE TEAM Leadership and people development is a key requirement to the role. You will support the functional development of the design engineers within the team and ensure development opportunities are progressed. This role potentially has a significant element of sub-contract work with Offload suppliers, resulting in a need for good influencing skills and all design work is of appropriate technical content and quality. Ensure the structural design meets programme, airworthiness and product requirements in line with cascaded Design Quality Assurance Criteria. Define, deliver and enable technical studies, trades and investigations to ensure the delivery of technical solutions in accordance with relevant Design methods and procedures. Support identification, management and delivery of change through Mod opening, DFM release and Stage 3 Closure of Mods on time, to cost and quality. You will support relevant cross functional working and integration to achieve a right first time delivery achieving all the planned and agreed milestones. All risks for which they are responsible are managed and mitigated or escalated where required. You will Provide design leadership of Internal and External designers within the team and ownership of Lean Engineering improvements, in particular Right First Time , and Lead Time Reduction. This will be key to demonstrating design requirements within the program constraints. You will sponsor development of new technologies and apply new technologies and processes and ensure best practice and lessons learnt from other products / sections are captured and deployed. You will ensure effective organization and governance of design & maturity reviews in line with Airbus polices, processes and practices. You will manage all key stakeholders and as necessary produce reports and presentations conveying required messages to Chief Engineers, Airworthiness, Senior IAW and programme. ABOUT YOU You have the ability to interpret and set strategy, vision and navigate the Engineering community and the cross programme business environment. You can translate, simplify and pass strategy to the wider design team. You have the ability to listen, understand and communicate information. You have proven track record of : Leading a Design or project team. Leading complex or multi value projects. Achieving delivery to Time, Cost and Quality. Finding creative solutions to complex problems. Risk management and taking calculated risks. You foster innovation and free thinking. You have a creative and strategic mind set. You have a strong interest in developing your own leadership capabilities and developing the team to match the needs of a changing Airbus world. You are able to make or influence decisions in a complex network of stakeholders and customers enabling right first time delivery, achieving all the planned and agreed milestones. You are decisive, making courageous decisions based on calculated risks, execute task ownership and take accountability for task implementation. You desire to work in an open and trusting environment. You will integrate with and influence technical experts and specialists to achieve optimum technical and business solutions. You will have a strong track record of maturing new technologies, implementing Design to cost projects, and initiating strategic technology projects. Knowledge and experience of design toolsets i.e. CATIA V5, enovia, and PLM tools. Design Signatory is essential. Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To opt in , just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Improvement & Performance Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.