Service Delivery Manager - Contact Centre & Specialist Removals Team Vacancy Reference Number: 21887 Number of Vacancies 1 Operational Support Services Location Charlton Car Pound SE7 7HY Band C Part/Full Time Full Time 36 hours per week Type of Contract Permanent Job Advert Job Title: Service Delivery Manager - Contact Centre & Specialist Removals Team Salary: The starting salary is £54,743.25 which includes allowances totalling £3,009 and a 12.5% shift allowance. The salary is broken down as £45,986 basic salary, which will increase annually until you reach the top of the scale £54,863. Plus, a 12.5% shift allowance, location allowance of £2,009 and a non-pensionable allowance of £1,000. Location: Charlton Car Pound SE7 7HY Vehicle Recovery Examination Services (VRES) is a key part of the MPS drive to tackle vehicle crime on the streets of London. Working in partnership with a number of external agencies and MPS contractors, we remove, recover, restore and dispose of vehicles that are involved in collisions; those involved in serious and organised crime that require forensic examinations; or those that are seized under Police powers for no insurance or unlicensed. We support frontline policing and operate 24/7/365; we have our own unique in-house policing team and a command-and-control team. We currently operate out of two forensic car pounds, Perivale, and Charlton. Processing over 36,000 vehicles, we deal with everything from two-wheel bikes all the way up to and including HGV's. Our work has a direct impact upon the service the MPS delivers Londoners, and it is vital we are able to continue to deliver this service to meet current and future demands. Right now, it is a particularly exciting time to join the team. We are currently undergoing a full business review aimed at identifying smarter ways of working and potential new growth opportunities both internal and externally. As part of the wider Vehicle Recovery and Examination Services (VRES) Senior Leadership team, you will be striving to keep London safe by ensuring a compliant, fit-for-purpose and available vehicle recovery, storage, restoration, and disposal service at the lowest possible cost to support operational policing demands and with a specific purpose. Continually improve service performance through day-to-day problem solving, to deliver a 24/7/365 service which provides the MPS with the capability to safely remove vehicles as directed by policing operations. Lead, direct, develop, coach and motivate staff within your respective teams in the achievement and coordination of the relevant policies, programmes and statutory obligations. Deliver line management responsibilities to direct reports and manage the operation effectively to deliver all service level agreements and achieve agreed key performance indicators. Drive operational delivery of the Contact Centre (control room) and Special Operations Removal (SOR) function in the pursuit of service excellence. Constantly looking at opportunities to further enhance and improve the transactional process from end to end to support frontline policing, striving to reduce officer dwell times through efficient vehicle recovery deployment and management. As the Service Lead, you will influence and support our operational customers in the delivery of planned, unplanned and covert events and operations, achieving objective goals in the most cost effective manner and the minimum of disruption to the public. To define, own and improve processes that underpin service delivery provided by VRES to our many customers both internal and external to the organisation. Develop and implement Health and Safety Policy and Environmental Policy issues covering all aspects of VRES. Advise on Legislation, Codes of Practice and general good practice for Health and Safety. Monitor and manage contractor activities, ensuring services are delivered to the agreed standards and where required escalate breaches and shortfalls and hold service providers to account. Track and analyse service trends and generate statistical reports, which identify areas of concern and opportunity. Ensure current systems of monitoring and control are fit for purpose and are delivering effective performance of the service. Take corrective action where improvements are necessary to meet service, financial performance and risk management standards as measured against competitive benchmarks. Ensure measures are in place to effectively deliver statutory and compliance functions undertaken within VRES, including all work undertaken by partners of behalf of the MPS, (including H&S, GDPR and MoPI) and that the monitoring systems are fit for purpose. Responsible for the creation of a high performing culture within respective teams, managing the development and motivation of their staff through consistent delivery of corporate and departmental initiatives through display of own actions and behaviours. Developing processes to maximise efficiencies through innovative operational developments, process re-engineering and technological enhancements. Successful candidates will be expected to remain in their initial role for 2 years before applying for any other internal roles. How to apply To begin your career at the Met, please click the "apply button". The application process requires an online application form. Completed applications must be submitted by 23:55 on 07/07/2026. Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 1-2 weeks after the vacancy has closed. Following application review, successful candidates will be invited to interview. Interview dates will commence 1-2 weeks after the hiring managers review. Essential For The Role, e.g. qualifications, licenses, languages, training Essential Skills, Knowledge and Experience Due to the reach of VRES, the role holder must have an in depth understanding of operational policing requirements, or equivalent, and priorities and be able to translate this into service delivery. This will cover knowledge of businesses, functions and processes in a changing and dynamic operational environment. Understanding of significant complex legislative and regulatory constraints, examples include but not limited to - RTA and PACE legislation, public order, road death investigation practices, vehicle recovery including loading and unloading and transportation legislation. Ability to manage own workload to deliver to deadlines and knowing when to seek support when needing to balance conflicting operationally urgent and important tasks. Ability to think strategically, continuously improve and develop innovative and practical responses to a range of performance and service issues. Effective communication (both oral and written) adapting to the audience needs including the ability to influence, negotiate and effectively resolve conflict. Managing relationships, strong knowledge of the theory and practice of relationship management. Overseeing operations, deep knowledge of policing operations both reactive and planned, tasking and deployment and vehicle recovery including incident manager. Leading people and change, including good knowledge of the theory and practice of leading successful project and programmes both project management and HR change management. Can travel across London and occasionally outside as required, full UK car licence required Proficient in the use of Police databases including but not limited to CAD, PNC, CONNECT, IIP and external databases including but not limited to NAVIGATE, Experian, HPI and HPI Crushwatch. Expert knowledge, experience and understanding in all types of vehicle recovery operations. Holder or working towards holding both VR21 and VR24 modules. Proficient knowledge of ELVIS including report design and interrogation. The following competencies will be tested against during sift We take ownership at level 3 We analyse critically at level 3 We collaborate at level 2 The following values will be tested against during sift Integrity Accountability Disability Confident Statement The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women. As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations. The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence. Please note . click apply for full job details
24/06/2026
Full time
Service Delivery Manager - Contact Centre & Specialist Removals Team Vacancy Reference Number: 21887 Number of Vacancies 1 Operational Support Services Location Charlton Car Pound SE7 7HY Band C Part/Full Time Full Time 36 hours per week Type of Contract Permanent Job Advert Job Title: Service Delivery Manager - Contact Centre & Specialist Removals Team Salary: The starting salary is £54,743.25 which includes allowances totalling £3,009 and a 12.5% shift allowance. The salary is broken down as £45,986 basic salary, which will increase annually until you reach the top of the scale £54,863. Plus, a 12.5% shift allowance, location allowance of £2,009 and a non-pensionable allowance of £1,000. Location: Charlton Car Pound SE7 7HY Vehicle Recovery Examination Services (VRES) is a key part of the MPS drive to tackle vehicle crime on the streets of London. Working in partnership with a number of external agencies and MPS contractors, we remove, recover, restore and dispose of vehicles that are involved in collisions; those involved in serious and organised crime that require forensic examinations; or those that are seized under Police powers for no insurance or unlicensed. We support frontline policing and operate 24/7/365; we have our own unique in-house policing team and a command-and-control team. We currently operate out of two forensic car pounds, Perivale, and Charlton. Processing over 36,000 vehicles, we deal with everything from two-wheel bikes all the way up to and including HGV's. Our work has a direct impact upon the service the MPS delivers Londoners, and it is vital we are able to continue to deliver this service to meet current and future demands. Right now, it is a particularly exciting time to join the team. We are currently undergoing a full business review aimed at identifying smarter ways of working and potential new growth opportunities both internal and externally. As part of the wider Vehicle Recovery and Examination Services (VRES) Senior Leadership team, you will be striving to keep London safe by ensuring a compliant, fit-for-purpose and available vehicle recovery, storage, restoration, and disposal service at the lowest possible cost to support operational policing demands and with a specific purpose. Continually improve service performance through day-to-day problem solving, to deliver a 24/7/365 service which provides the MPS with the capability to safely remove vehicles as directed by policing operations. Lead, direct, develop, coach and motivate staff within your respective teams in the achievement and coordination of the relevant policies, programmes and statutory obligations. Deliver line management responsibilities to direct reports and manage the operation effectively to deliver all service level agreements and achieve agreed key performance indicators. Drive operational delivery of the Contact Centre (control room) and Special Operations Removal (SOR) function in the pursuit of service excellence. Constantly looking at opportunities to further enhance and improve the transactional process from end to end to support frontline policing, striving to reduce officer dwell times through efficient vehicle recovery deployment and management. As the Service Lead, you will influence and support our operational customers in the delivery of planned, unplanned and covert events and operations, achieving objective goals in the most cost effective manner and the minimum of disruption to the public. To define, own and improve processes that underpin service delivery provided by VRES to our many customers both internal and external to the organisation. Develop and implement Health and Safety Policy and Environmental Policy issues covering all aspects of VRES. Advise on Legislation, Codes of Practice and general good practice for Health and Safety. Monitor and manage contractor activities, ensuring services are delivered to the agreed standards and where required escalate breaches and shortfalls and hold service providers to account. Track and analyse service trends and generate statistical reports, which identify areas of concern and opportunity. Ensure current systems of monitoring and control are fit for purpose and are delivering effective performance of the service. Take corrective action where improvements are necessary to meet service, financial performance and risk management standards as measured against competitive benchmarks. Ensure measures are in place to effectively deliver statutory and compliance functions undertaken within VRES, including all work undertaken by partners of behalf of the MPS, (including H&S, GDPR and MoPI) and that the monitoring systems are fit for purpose. Responsible for the creation of a high performing culture within respective teams, managing the development and motivation of their staff through consistent delivery of corporate and departmental initiatives through display of own actions and behaviours. Developing processes to maximise efficiencies through innovative operational developments, process re-engineering and technological enhancements. Successful candidates will be expected to remain in their initial role for 2 years before applying for any other internal roles. How to apply To begin your career at the Met, please click the "apply button". The application process requires an online application form. Completed applications must be submitted by 23:55 on 07/07/2026. Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 1-2 weeks after the vacancy has closed. Following application review, successful candidates will be invited to interview. Interview dates will commence 1-2 weeks after the hiring managers review. Essential For The Role, e.g. qualifications, licenses, languages, training Essential Skills, Knowledge and Experience Due to the reach of VRES, the role holder must have an in depth understanding of operational policing requirements, or equivalent, and priorities and be able to translate this into service delivery. This will cover knowledge of businesses, functions and processes in a changing and dynamic operational environment. Understanding of significant complex legislative and regulatory constraints, examples include but not limited to - RTA and PACE legislation, public order, road death investigation practices, vehicle recovery including loading and unloading and transportation legislation. Ability to manage own workload to deliver to deadlines and knowing when to seek support when needing to balance conflicting operationally urgent and important tasks. Ability to think strategically, continuously improve and develop innovative and practical responses to a range of performance and service issues. Effective communication (both oral and written) adapting to the audience needs including the ability to influence, negotiate and effectively resolve conflict. Managing relationships, strong knowledge of the theory and practice of relationship management. Overseeing operations, deep knowledge of policing operations both reactive and planned, tasking and deployment and vehicle recovery including incident manager. Leading people and change, including good knowledge of the theory and practice of leading successful project and programmes both project management and HR change management. Can travel across London and occasionally outside as required, full UK car licence required Proficient in the use of Police databases including but not limited to CAD, PNC, CONNECT, IIP and external databases including but not limited to NAVIGATE, Experian, HPI and HPI Crushwatch. Expert knowledge, experience and understanding in all types of vehicle recovery operations. Holder or working towards holding both VR21 and VR24 modules. Proficient knowledge of ELVIS including report design and interrogation. The following competencies will be tested against during sift We take ownership at level 3 We analyse critically at level 3 We collaborate at level 2 The following values will be tested against during sift Integrity Accountability Disability Confident Statement The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women. As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations. The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence. Please note . click apply for full job details
Req ID: 58913Job Function: SecurityPosting Start Date: 17/06/2026Posting End Date: 29/06/2026Division: UK BusinessJob Location: GBR London - Euston TEAdvertised Salary: Competitive Salary + Benefits.buttontextf3c3 a border: 1px solid transparent; .buttontextf3c3 a: focus border: 1px dashed !important; outline: none !important; Recruiter: Krystle JamesCareer Grade: DInternal Closing Date: 29/06/26Due to the sensitive nature of this role, you may be required to undergo DV (Developed Vetting) level Security Clearance ( ) . An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.Security isn't always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.About the roleThis is a rare opportunity to shape and operate the platforms that power critical services at scale. You'll lead the design, build, and ongoing evolution of a next-generation private cloud built on VMware Cloud Foundation (VCF 9), enabling secure, resilient, and high-performance workloads for both internal teams and external customers.Your work will directly underpin services that matter-supporting critical national infrastructure and revenue-generating customer platforms-making a tangible impact on reliability, availability, and the speed at which new services can be delivered. From day one, you'll influence platform stability, drive service excellence, and enable seamless onboarding of customer workloads in a high-stakes, high-impact environment.This job role can be based in Ipswich, London, Cheltenham or Manchester. Due to security requirements, this role requires you to be located on site during your working hours. Mon-Fri 37.5. DV Security Clearance is required. Must have lived in UK for 10+ years to obtain clearance.What you'll be doingArchitecting and delivering next-generation private cloud platforms using VMware Cloud FoundationDriving automation-first infrastructure through Infrastructure as Code (Terraform, Ansible, PowerShell)Solving complex platform challenges across compute, storage, and networkingCollaborating with engineers, architects, and operations teams to deliver seamless, end-to-end servicesEnhancing platform security, resilience, and performance at scaleEssential Skills / ExperienceInfrastructure Architecture/DesignDataCentre InfrastructureIT InfrastructureContinuous Integration/Continuous Deployment Automation & OrchestrationProgramming/ScriptingDesirable Skills / ExperienceEssential experienceStrong experience across cloud platforms (AWS, Azure, GCP, or VMware Cloud Foundation)Deep knowledge of VMware and enterprise virtualisation environmentsSolid grounding in infrastructure fundamentals (compute, storage, networking)Proven ability in automation and Infrastructure as CodeDesirable experienceContainer platforms (Kubernetes, OpenShift, Docker)Networking, security, and identity managementLinux/Windows system administrationEncryption and certificate management (PKI, TLS/SSL)Our PackageTailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life.You can design the package to suit you and your lifestyle. Your core benefits include:10% on target annual bonusAccess to an online private GP 24/7 for you and your immediate familyMarket-leading paid carers leave with up to 2 weeks offEqualized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half payDiscounted EE and BT products, including mobile and broadbandMarket leading Pension scheme - 5% from you and 10% from usHoliday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.Ready to connect for good and help shape the future? over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UKWe're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society unify div.unify-button-container .unify-apply-now: focus, .unify div.unify-button-container .unify-apply-.unify div.unify-button-container .unify-apply-now: focus, .unify div.unify-button-container .unify-apply-Start applying with LinkedIn.buttontexte6be8fb3cc2fb349 a border: 1px solid transparent; .buttontexte6be8fb3cc2fb349 a: focus border: 1px dashed !important; outline: none !important; .buttontexte609b96dc5d4f292 a border: 1px solid transparent; .buttontexte609b96dc5d4f292 a: focus border: 1px dashed !important; outline: none !important; .buttontextd76a55e30668a8c9 a border: 1px solid transparent; .buttontextd76a55e30668a8c9 a: focus border: 1px dashed !important; outline: none !important;
24/06/2026
Full time
Req ID: 58913Job Function: SecurityPosting Start Date: 17/06/2026Posting End Date: 29/06/2026Division: UK BusinessJob Location: GBR London - Euston TEAdvertised Salary: Competitive Salary + Benefits.buttontextf3c3 a border: 1px solid transparent; .buttontextf3c3 a: focus border: 1px dashed !important; outline: none !important; Recruiter: Krystle JamesCareer Grade: DInternal Closing Date: 29/06/26Due to the sensitive nature of this role, you may be required to undergo DV (Developed Vetting) level Security Clearance ( ) . An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.Security isn't always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.About the roleThis is a rare opportunity to shape and operate the platforms that power critical services at scale. You'll lead the design, build, and ongoing evolution of a next-generation private cloud built on VMware Cloud Foundation (VCF 9), enabling secure, resilient, and high-performance workloads for both internal teams and external customers.Your work will directly underpin services that matter-supporting critical national infrastructure and revenue-generating customer platforms-making a tangible impact on reliability, availability, and the speed at which new services can be delivered. From day one, you'll influence platform stability, drive service excellence, and enable seamless onboarding of customer workloads in a high-stakes, high-impact environment.This job role can be based in Ipswich, London, Cheltenham or Manchester. Due to security requirements, this role requires you to be located on site during your working hours. Mon-Fri 37.5. DV Security Clearance is required. Must have lived in UK for 10+ years to obtain clearance.What you'll be doingArchitecting and delivering next-generation private cloud platforms using VMware Cloud FoundationDriving automation-first infrastructure through Infrastructure as Code (Terraform, Ansible, PowerShell)Solving complex platform challenges across compute, storage, and networkingCollaborating with engineers, architects, and operations teams to deliver seamless, end-to-end servicesEnhancing platform security, resilience, and performance at scaleEssential Skills / ExperienceInfrastructure Architecture/DesignDataCentre InfrastructureIT InfrastructureContinuous Integration/Continuous Deployment Automation & OrchestrationProgramming/ScriptingDesirable Skills / ExperienceEssential experienceStrong experience across cloud platforms (AWS, Azure, GCP, or VMware Cloud Foundation)Deep knowledge of VMware and enterprise virtualisation environmentsSolid grounding in infrastructure fundamentals (compute, storage, networking)Proven ability in automation and Infrastructure as CodeDesirable experienceContainer platforms (Kubernetes, OpenShift, Docker)Networking, security, and identity managementLinux/Windows system administrationEncryption and certificate management (PKI, TLS/SSL)Our PackageTailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life.You can design the package to suit you and your lifestyle. Your core benefits include:10% on target annual bonusAccess to an online private GP 24/7 for you and your immediate familyMarket-leading paid carers leave with up to 2 weeks offEqualized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half payDiscounted EE and BT products, including mobile and broadbandMarket leading Pension scheme - 5% from you and 10% from usHoliday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.Ready to connect for good and help shape the future? over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UKWe're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society unify div.unify-button-container .unify-apply-now: focus, .unify div.unify-button-container .unify-apply-.unify div.unify-button-container .unify-apply-now: focus, .unify div.unify-button-container .unify-apply-Start applying with LinkedIn.buttontexte6be8fb3cc2fb349 a border: 1px solid transparent; .buttontexte6be8fb3cc2fb349 a: focus border: 1px dashed !important; outline: none !important; .buttontexte609b96dc5d4f292 a border: 1px solid transparent; .buttontexte609b96dc5d4f292 a: focus border: 1px dashed !important; outline: none !important; .buttontextd76a55e30668a8c9 a border: 1px solid transparent; .buttontextd76a55e30668a8c9 a: focus border: 1px dashed !important; outline: none !important;
About UBDS UBDS Group empowers organizations to achieve remarkable digital transformations through innovative technology solutions. We work with clients across the public and private sector to design and build products, platforms and services that genuinely make a difference to users. We're looking for a Senior Data Engineer who combines deep technical capability with a strong consulting mindset. Someone who enjoys ambiguity, cares about users, and can turn messy business problems into robust, production-grade data solutions. The Role As a Senior Data Engineer at UBDS, you'll work closely with clients, designers, analysts and engineers to shape and deliver modern data solutions end to end. You'll be trusted to lead technical thinking, make pragmatic design decisions, and support teams in delivering high quality outcomes that stand up in the real world. This is a hands on role with influence: you'll be building, guiding others, and helping clients understand what good looks like. What You'll Do Turn ambiguous business problems into clear data, analytical and technical solutions. Design, build and operate production grade data pipelines, models and products using SQL, Python and modern data engineering frameworks. Architect and work across data warehouses, lakehouse and event driven patterns, including strong semantic models for analytics and visualisation. Deliver solutions on cloud data and AI platforms (AWS/Azure), applying solid software engineering, testing and CI/CD practices. Embed analytics, experimentation, AI/ML integration, governance, security and data quality best practices by default. Create clear data visualisations, narratives and consultant grade materials that help clients understand and act on insight. Work closely with users and stakeholders in Agile, client driven environments, learning from live services and real world feedback. Apply strong critical thinking, attention to detail and relevant industry and government standards to deliver solutions that are easy to hand over, maintain and evolve. What We're Looking For Core Data & Technical Skills Ability to translate ambiguous business problems into clear data, analytical and technical requirements. Strong SQL and Python skills for data modelling, transformation, automation and analysis. Experience designing data models and architectures across data warehouses, lakehouse and event driven patterns, or strong semantic modelling in Power BI or other visualisation tools. Hands on experience with modern data engineering frameworks such as Spark / PySpark, Pandas and orchestration tools. Experience working with cloud data and AI platforms on AWS or Azure (e.g. Databricks, Redshift, Bedrock, Microsoft Fabric). Solid software engineering fundamentals, including Git, testing and QA, CI/CD pipelines and modular, maintainable design. Strong analytics and statistical reasoning, including metric design, experimentation and interpretation of results. Practical AI/ML literacy, including integrating model APIs, evaluation approaches and prompt orchestration. Experience applying data governance, security and quality best practices, such as access control, data catalogues, lineage and GDPR awareness. Ability to communicate insight through data visualisation and storytelling using tools like Power BI, Tableau or Python based charts. Consulting & Delivery Mindset A user centred approach: curiosity about who will use the solution, why it matters, and the impact it will have. Confidence communicating clearly and working effectively in ambiguous, client driven environments. Ability to produce high quality, consultant grade slides and written materials. Strong critical thinking, with a clear and logical approach to defining and delivering data solutions. Proven experience delivering production grade solutions to real users, supporting live services and learning from real world feedback. High attention to detail, including readable code, consistent naming conventions and clear technical and user documentation. A product driven mindset, with experience delivering features and outcomes iteratively in Agile teams. Familiarity with relevant industry and government standards, and a habit of seeking out appropriate standards at the start of delivery rather than reinventing solutions. Employee Benefits Training - All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more. Private medical cover for you and your spouse/partner, offered via Vitality. Discretionary bonus based on a blend of personal and company performance. Holiday - You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays. Electric Vehicle leasing with salary sacrifice. Contributed Pension Scheme. Death in service cover. Equal Opportunities We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
23/06/2026
Full time
About UBDS UBDS Group empowers organizations to achieve remarkable digital transformations through innovative technology solutions. We work with clients across the public and private sector to design and build products, platforms and services that genuinely make a difference to users. We're looking for a Senior Data Engineer who combines deep technical capability with a strong consulting mindset. Someone who enjoys ambiguity, cares about users, and can turn messy business problems into robust, production-grade data solutions. The Role As a Senior Data Engineer at UBDS, you'll work closely with clients, designers, analysts and engineers to shape and deliver modern data solutions end to end. You'll be trusted to lead technical thinking, make pragmatic design decisions, and support teams in delivering high quality outcomes that stand up in the real world. This is a hands on role with influence: you'll be building, guiding others, and helping clients understand what good looks like. What You'll Do Turn ambiguous business problems into clear data, analytical and technical solutions. Design, build and operate production grade data pipelines, models and products using SQL, Python and modern data engineering frameworks. Architect and work across data warehouses, lakehouse and event driven patterns, including strong semantic models for analytics and visualisation. Deliver solutions on cloud data and AI platforms (AWS/Azure), applying solid software engineering, testing and CI/CD practices. Embed analytics, experimentation, AI/ML integration, governance, security and data quality best practices by default. Create clear data visualisations, narratives and consultant grade materials that help clients understand and act on insight. Work closely with users and stakeholders in Agile, client driven environments, learning from live services and real world feedback. Apply strong critical thinking, attention to detail and relevant industry and government standards to deliver solutions that are easy to hand over, maintain and evolve. What We're Looking For Core Data & Technical Skills Ability to translate ambiguous business problems into clear data, analytical and technical requirements. Strong SQL and Python skills for data modelling, transformation, automation and analysis. Experience designing data models and architectures across data warehouses, lakehouse and event driven patterns, or strong semantic modelling in Power BI or other visualisation tools. Hands on experience with modern data engineering frameworks such as Spark / PySpark, Pandas and orchestration tools. Experience working with cloud data and AI platforms on AWS or Azure (e.g. Databricks, Redshift, Bedrock, Microsoft Fabric). Solid software engineering fundamentals, including Git, testing and QA, CI/CD pipelines and modular, maintainable design. Strong analytics and statistical reasoning, including metric design, experimentation and interpretation of results. Practical AI/ML literacy, including integrating model APIs, evaluation approaches and prompt orchestration. Experience applying data governance, security and quality best practices, such as access control, data catalogues, lineage and GDPR awareness. Ability to communicate insight through data visualisation and storytelling using tools like Power BI, Tableau or Python based charts. Consulting & Delivery Mindset A user centred approach: curiosity about who will use the solution, why it matters, and the impact it will have. Confidence communicating clearly and working effectively in ambiguous, client driven environments. Ability to produce high quality, consultant grade slides and written materials. Strong critical thinking, with a clear and logical approach to defining and delivering data solutions. Proven experience delivering production grade solutions to real users, supporting live services and learning from real world feedback. High attention to detail, including readable code, consistent naming conventions and clear technical and user documentation. A product driven mindset, with experience delivering features and outcomes iteratively in Agile teams. Familiarity with relevant industry and government standards, and a habit of seeking out appropriate standards at the start of delivery rather than reinventing solutions. Employee Benefits Training - All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more. Private medical cover for you and your spouse/partner, offered via Vitality. Discretionary bonus based on a blend of personal and company performance. Holiday - You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays. Electric Vehicle leasing with salary sacrifice. Contributed Pension Scheme. Death in service cover. Equal Opportunities We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Recruiter: Krystle James Career Grade: D Internal Closing Date: 29/06/26 Due to the sensitive nature of this role, you may be required to undergo DV (Developed Vetting) level Security Clearance (). An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role. Security isn't always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good. You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued. About the role This is a rare opportunity to shape and operate the platforms that power critical services at scale. You'll lead the design, build, and ongoing evolution of a next generation private cloud built on VMware Cloud Foundation (VCF 9), enabling secure, resilient, and high performance workloads for both internal teams and external customers. Your work will directly underpin services that matter-supporting critical national infrastructure and revenue generating customer platforms-making a tangible impact on reliability, availability, and the speed at which new services can be delivered. From day one, you'll influence platform stability, drive service excellence, and enable seamless onboarding of customer workloads in a high stakes, high impact environment. This job role can be based in Ipswich, London, Cheltenham or Manchester. Due to security requirements, this role requires you to be located on site during your working hours. Mon Fri 37.5. DV Security Clearance is required. Must have lived in UK for 10+ years to obtain clearance. What you'll be doing Architecting and delivering next generation private cloud platforms using VMware Cloud Foundation Driving automation first infrastructure through Infrastructure as Code (Terraform, Ansible, PowerShell) Solving complex platform challenges across compute, storage, and networking Collaborating with engineers, architects, and operations teams to deliver seamless, end to end services Enhancing platform security, resilience, and performance at scale Essential Skills / Experience Infrastructure Architecture/Design DataCentre Infrastructure IT Infrastructure Continuous Integration/Continuous Deployment Automation & Orchestration Programming/Scripting Desirable Skills / Experience Essential experience Strong experience across cloud platforms (AWS, Azure, GCP, or VMware Cloud Foundation) Deep knowledge of VMware and enterprise virtualisation environments Solid grounding in infrastructure fundamentals (compute, storage, networking) Proven ability in automation and Infrastructure as Code Desirable experience Container platforms (Kubernetes, OpenShift, Docker) Networking, security, and identity management Linux/Windows system administration Encryption and certificate management (PKI, TLS/SSL) Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: 10% on target annual bonus Access to an online private GP 24/7 for you and your immediate family Market leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready. Ready to connect for good and help shape the future? Apply now With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK We're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses. We are Customer First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi skilled team that makes a significant impact to society.
21/06/2026
Full time
Recruiter: Krystle James Career Grade: D Internal Closing Date: 29/06/26 Due to the sensitive nature of this role, you may be required to undergo DV (Developed Vetting) level Security Clearance (). An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role. Security isn't always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good. You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued. About the role This is a rare opportunity to shape and operate the platforms that power critical services at scale. You'll lead the design, build, and ongoing evolution of a next generation private cloud built on VMware Cloud Foundation (VCF 9), enabling secure, resilient, and high performance workloads for both internal teams and external customers. Your work will directly underpin services that matter-supporting critical national infrastructure and revenue generating customer platforms-making a tangible impact on reliability, availability, and the speed at which new services can be delivered. From day one, you'll influence platform stability, drive service excellence, and enable seamless onboarding of customer workloads in a high stakes, high impact environment. This job role can be based in Ipswich, London, Cheltenham or Manchester. Due to security requirements, this role requires you to be located on site during your working hours. Mon Fri 37.5. DV Security Clearance is required. Must have lived in UK for 10+ years to obtain clearance. What you'll be doing Architecting and delivering next generation private cloud platforms using VMware Cloud Foundation Driving automation first infrastructure through Infrastructure as Code (Terraform, Ansible, PowerShell) Solving complex platform challenges across compute, storage, and networking Collaborating with engineers, architects, and operations teams to deliver seamless, end to end services Enhancing platform security, resilience, and performance at scale Essential Skills / Experience Infrastructure Architecture/Design DataCentre Infrastructure IT Infrastructure Continuous Integration/Continuous Deployment Automation & Orchestration Programming/Scripting Desirable Skills / Experience Essential experience Strong experience across cloud platforms (AWS, Azure, GCP, or VMware Cloud Foundation) Deep knowledge of VMware and enterprise virtualisation environments Solid grounding in infrastructure fundamentals (compute, storage, networking) Proven ability in automation and Infrastructure as Code Desirable experience Container platforms (Kubernetes, OpenShift, Docker) Networking, security, and identity management Linux/Windows system administration Encryption and certificate management (PKI, TLS/SSL) Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: 10% on target annual bonus Access to an online private GP 24/7 for you and your immediate family Market leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready. Ready to connect for good and help shape the future? Apply now With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK We're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses. We are Customer First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi skilled team that makes a significant impact to society.
In -House Data Centre Critical Shift Engineer: Sussex Basic Salary is £50,000 Plus Annual review. Overtime Annual Bonus 10% basic salary Free Parking on Site (Out of Congestion Charge Area) Private Healthcare Pension Continental Shift Pattern 7 am to 7 pm Days and Nights Regular Overtime due to Shift Cover We have a fantastic opportunity for an Electrical Biased Data Centre Shift Engineer to be based at one of the legacy Data Centre Campuses in and around Surrey and Sussex. The site consists of 3 Data Centres all with dedicated engineering maintenance operations team in place; however this adds to the collaborative and cohesive working environment that exists. These sites have been earmarked for some massive CAPAX project enhancement and to this note any engineer looking to join will be part of the system upgrades and site improvement, which will make it a very interesting place to work in terms of manufacturers courses on new plant and systems being installed and commissioned. Working directly for one of the top five data hosting companies globally, this also comes with a number of career opportunities down the line. In the first instance we are in search of a conscientious, hardworking, and resolute technically minded Electrical biased Shift Engineer. High Voltage experience is a plus, however not essential, but a comprehensive and in-depth working understanding of all electrical UPS systems, generators, BMS, fire suppression systems, general HVAC and facilities maintenance procedures and processes and a good understanding of cooling and mechanical plant is advantageous. This organisation has a proven track record of staff development through training which has resulted in a high staff retention level. They also offer a fantastic benefits package to all their employees and if you are looking to be part of the exciting change then please apply. Candidates from any of the following Mission Critical Engineering Environments will gladly be considered for this position. X Forces Nuclear Production Engineering Manufacturing Health Care - Hospitals Defence Pharmaceutical Power Generation Heavy industrial Application To Apply for this Job Click Here
18/06/2026
Full time
In -House Data Centre Critical Shift Engineer: Sussex Basic Salary is £50,000 Plus Annual review. Overtime Annual Bonus 10% basic salary Free Parking on Site (Out of Congestion Charge Area) Private Healthcare Pension Continental Shift Pattern 7 am to 7 pm Days and Nights Regular Overtime due to Shift Cover We have a fantastic opportunity for an Electrical Biased Data Centre Shift Engineer to be based at one of the legacy Data Centre Campuses in and around Surrey and Sussex. The site consists of 3 Data Centres all with dedicated engineering maintenance operations team in place; however this adds to the collaborative and cohesive working environment that exists. These sites have been earmarked for some massive CAPAX project enhancement and to this note any engineer looking to join will be part of the system upgrades and site improvement, which will make it a very interesting place to work in terms of manufacturers courses on new plant and systems being installed and commissioned. Working directly for one of the top five data hosting companies globally, this also comes with a number of career opportunities down the line. In the first instance we are in search of a conscientious, hardworking, and resolute technically minded Electrical biased Shift Engineer. High Voltage experience is a plus, however not essential, but a comprehensive and in-depth working understanding of all electrical UPS systems, generators, BMS, fire suppression systems, general HVAC and facilities maintenance procedures and processes and a good understanding of cooling and mechanical plant is advantageous. This organisation has a proven track record of staff development through training which has resulted in a high staff retention level. They also offer a fantastic benefits package to all their employees and if you are looking to be part of the exciting change then please apply. Candidates from any of the following Mission Critical Engineering Environments will gladly be considered for this position. X Forces Nuclear Production Engineering Manufacturing Health Care - Hospitals Defence Pharmaceutical Power Generation Heavy industrial Application To Apply for this Job Click Here
A leading data hosting company in the UK is seeking an In-House Data Centre Critical Shift Engineer. You will maintain electrical systems and support ongoing improvements at their data center sites in Sussex. Candidates should have knowledge of electrical systems and experience in mission-critical environments. This role offers a competitive salary of £50,000, plus an annual bonus, private healthcare, and extensive opportunities for staff development.
18/06/2026
Full time
A leading data hosting company in the UK is seeking an In-House Data Centre Critical Shift Engineer. You will maintain electrical systems and support ongoing improvements at their data center sites in Sussex. Candidates should have knowledge of electrical systems and experience in mission-critical environments. This role offers a competitive salary of £50,000, plus an annual bonus, private healthcare, and extensive opportunities for staff development.
To Apply for this Job Click Here Lead Critical Systems Technician - London £49k + Huge In house Benefits Days Monday to Friday 0800 - 1600 Overview The building is a diverse organisation with each of its 4,000+ people committed to public service and dedicated to promoting the good of the people of the United Kingdom by supporting monetary and financial stability. The role of the building's Property department, through its Infrastructure Engineering team, is to maintain, enhance, and support the occupied building environment and to provide excellent engineering services for all staff. In addition to maintaining and supporting the building's primary business function, the Property team has responsibility for significant annual capital investment, supports business continuity, strategic health & safety management, internal & external events, general building facilities (switchboard, help desk, and reception), catering, cleaning, post services, and travel team whilst ensuring value for money is achieved in all building-wide procurements. The Property department's overall mission is to maintain, enhance, and protect the building's environment, including its engineering systems, and to provide resilient services to maintain business as usual functionality. The Engineering team comprises 56 FTE and covers the building's 3 core properties located in London & Essex. The London properties comprise 2 properties; the building's Grade 1 listed Head Office in East London and a more traditional modern office building in Moorgate. The Engineering team is responsible for maintaining and operating all installed engineering systems, providing reliable and resilient operations 24x7x365 across office, data centre, front/back office, and production environments, consequently offering a wider breadth of engineering exposure. Scope of Services Responsible for supporting reactive maintenance tasks allocated via the IWMS. Update both planned and reactive maintenance tasks within the IWMS system. Undertake daily & periodic building system & equipment checks to maintain installed systems operational 24/7/365. Attend to engineering faults and failures to set priority response and fix times, ensuring safe working environments and maintaining business operations with minimal downtime. Undertake routine maintenance tasks across critical, essential, and non-essential building systems and assets, including HVAC, electrical, public health, fire, and all other building engineering systems. Deliver a proactive approach to engineering maintenance, bringing innovation and ideas to the attention of management. Undertake statutory testing across life safety systems, critical assets, and other building systems as directed via the IWMS system. Across office and engineering environments, undertake measurements and surveys as directed. Support statutory testing of all Life Safety systems across the portfolio. Support specialist OEM contractors undertaking system and asset periodic maintenance, reactive, and emergency call-out tasks. Provide data & information to facilitate the Shift Leader in producing their daily shift hand-over log and report. Participate as an Authorised Person (LV) - Electrical and/or Mechanical to support the 24/7 operations of the building while working within the building's SSoW. Complete all allocated annual training and performance objectives. Act as a Health & Safety ambassador across all areas of the properties engaged in delivering your role and supporting the safe working environment of others. Ensure all assigned work is completed in accordance with agreed methods, risk assessments, SLAs, and customer service standards. Contribute to encouraging and embedding a strong team-working and continuous improvement environment. Participate in the weekly On-Call technical support rota to support incident response across all (3) sites. Requirements Minimum City & Guilds Level 3 (or transferable) within a relevant engineering subject. IOSH Operating Safely qualification. Security Vetting to SC Clearance - will be provided by the company. Experience with IWMS planned and reactive maintenance tools using handheld HMI. Experience operating and maintaining HVAC, BMS, Electrical, Public Health, and Life Safety Systems. Demonstrable Authorised Person experience at HV or LV system operation. Experience operating within a defined Safe Systems of Work (SSoW). Knowledge of statutory and compliance obligations relevant to engineering systems. Ability to absorb and follow prescribed Standard and Emergency Operating Procedures (SOPs & EOPs). Ability to read and understand complicated mechanical, electrical, control, and public health drawings. Benefits 26 days annual leave Interest-free season ticket loan Private health insurance Dental insurance (level 1) Membership to the building's pension scheme (non-contributory, career average). The pension you build up is guaranteed income, and the building will pay out a secure income for life, which increases each year. As employees, we do not make any contributions to the scheme; the building makes up all the contributions on our behalf. Life assurance of 4 x pensionable salary Flexible benefits package of 8% of base salary.This can be taken as cash or used to buy from a range of benefits including up to 12 days additional leave, gym memberships, private health insurance for partner/family and much more. Glenn Steed
18/06/2026
Full time
To Apply for this Job Click Here Lead Critical Systems Technician - London £49k + Huge In house Benefits Days Monday to Friday 0800 - 1600 Overview The building is a diverse organisation with each of its 4,000+ people committed to public service and dedicated to promoting the good of the people of the United Kingdom by supporting monetary and financial stability. The role of the building's Property department, through its Infrastructure Engineering team, is to maintain, enhance, and support the occupied building environment and to provide excellent engineering services for all staff. In addition to maintaining and supporting the building's primary business function, the Property team has responsibility for significant annual capital investment, supports business continuity, strategic health & safety management, internal & external events, general building facilities (switchboard, help desk, and reception), catering, cleaning, post services, and travel team whilst ensuring value for money is achieved in all building-wide procurements. The Property department's overall mission is to maintain, enhance, and protect the building's environment, including its engineering systems, and to provide resilient services to maintain business as usual functionality. The Engineering team comprises 56 FTE and covers the building's 3 core properties located in London & Essex. The London properties comprise 2 properties; the building's Grade 1 listed Head Office in East London and a more traditional modern office building in Moorgate. The Engineering team is responsible for maintaining and operating all installed engineering systems, providing reliable and resilient operations 24x7x365 across office, data centre, front/back office, and production environments, consequently offering a wider breadth of engineering exposure. Scope of Services Responsible for supporting reactive maintenance tasks allocated via the IWMS. Update both planned and reactive maintenance tasks within the IWMS system. Undertake daily & periodic building system & equipment checks to maintain installed systems operational 24/7/365. Attend to engineering faults and failures to set priority response and fix times, ensuring safe working environments and maintaining business operations with minimal downtime. Undertake routine maintenance tasks across critical, essential, and non-essential building systems and assets, including HVAC, electrical, public health, fire, and all other building engineering systems. Deliver a proactive approach to engineering maintenance, bringing innovation and ideas to the attention of management. Undertake statutory testing across life safety systems, critical assets, and other building systems as directed via the IWMS system. Across office and engineering environments, undertake measurements and surveys as directed. Support statutory testing of all Life Safety systems across the portfolio. Support specialist OEM contractors undertaking system and asset periodic maintenance, reactive, and emergency call-out tasks. Provide data & information to facilitate the Shift Leader in producing their daily shift hand-over log and report. Participate as an Authorised Person (LV) - Electrical and/or Mechanical to support the 24/7 operations of the building while working within the building's SSoW. Complete all allocated annual training and performance objectives. Act as a Health & Safety ambassador across all areas of the properties engaged in delivering your role and supporting the safe working environment of others. Ensure all assigned work is completed in accordance with agreed methods, risk assessments, SLAs, and customer service standards. Contribute to encouraging and embedding a strong team-working and continuous improvement environment. Participate in the weekly On-Call technical support rota to support incident response across all (3) sites. Requirements Minimum City & Guilds Level 3 (or transferable) within a relevant engineering subject. IOSH Operating Safely qualification. Security Vetting to SC Clearance - will be provided by the company. Experience with IWMS planned and reactive maintenance tools using handheld HMI. Experience operating and maintaining HVAC, BMS, Electrical, Public Health, and Life Safety Systems. Demonstrable Authorised Person experience at HV or LV system operation. Experience operating within a defined Safe Systems of Work (SSoW). Knowledge of statutory and compliance obligations relevant to engineering systems. Ability to absorb and follow prescribed Standard and Emergency Operating Procedures (SOPs & EOPs). Ability to read and understand complicated mechanical, electrical, control, and public health drawings. Benefits 26 days annual leave Interest-free season ticket loan Private health insurance Dental insurance (level 1) Membership to the building's pension scheme (non-contributory, career average). The pension you build up is guaranteed income, and the building will pay out a secure income for life, which increases each year. As employees, we do not make any contributions to the scheme; the building makes up all the contributions on our behalf. Life assurance of 4 x pensionable salary Flexible benefits package of 8% of base salary.This can be taken as cash or used to buy from a range of benefits including up to 12 days additional leave, gym memberships, private health insurance for partner/family and much more. Glenn Steed
Job Title: DC Shift Manager Business Sector: Data Centre Solutions, Critical Environment Location: London, Heathrow Job Purpose To control and implement deliverables against all allocated Customer Specific Service Level and KPI Agreements. To make a direct contribution to the development and successful operation of the Managed Services function, working with colleagues to develop and implement departmental strategy, objectives and improvement processes. The operational requirements for customer sites are to be a member of the team covering 24 hours a day 365 days per year on a shift Rota basis and to be available to cover shift members where possible. The Shift Manager is responsible for the day to day operation of the shift carrying out Planned Preventative Maintenance and Reactive works to Building Services Systems within a contracted site. It is his/her responsibility to liaise closely with their customer and promote a positive image of the company at all times. This role requires an HV qualification and the individual must obtain Authorised Person status to meet contract requirements. Key Responsibilities Ensure that Planned Preventative Maintenance & Reactive maintenance tasks are carried out for all of the site related assets, these will be conducted through the Planned Preventative Maintenance System. Ensure that accurate and comprehensive records are kept pertaining to Health & Safety, Building Compliance and Quality Assurance. Ensure that sub-contractors perform to meet the requirement of the contract. Administer sub-contractor work approvals and safe operation while repair or service is carried out on site. To operate a Permit to Work System in accordance with CBRE Quality, Health & Safety procedures and client requirements (or approved client system). Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times. Escalate any incidents or concerns on site to your Engineering Manager as per agreed site escalation procedure. To carry out routine quality checks on workforce activities, record keeping and general housekeeping. Ensure that suitable spares are available to carry out maintenance of the above plant. Overview the buildings environmental conditions using the BMS / Ignition System and utilise same to maintain acceptable internal conditions. Ensure that comprehensive maintenance records are completed in the form of job sheets. Ensure that Method Statements and Risk Assessments are prepared, reviewed and utilised for all tasks (PPM's and reactive) carried out to ensure safe working practices. Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance or emergency repairs. Ensure method statements and risk assessments are issued and adhered to. To arrange and provide holiday and sickness cover at short notice and be flexible in their working patterns. To remain on site until a full complement of shift persons are present. Ensure your Engineering Manager is made aware of any absence or lateness as per company process/procedure. Make sure that your annual leave is requested within the correct timeframes and have the appropriate cover in place as per company holiday process / procedure. To maintain & develop good client relationships. Weekly timesheets to be completed and signed by no later than 9am every Friday and are made available to Contract Support team, any overtime must be submitted via the relevant form and made available at the same time. Participate in any best drill/scenario type training and any technical assessment tests. Ensure the provision of a Safe & Healthy working environment. Ensure a professional image of CBRE is presented to clients and visitors. Undertake other tasks as defined and requested by local management. Ensure assigned tasks are actioned and completed as appropriate, including the utilisation of the shift engineers to ensure the task is suitably completed. To undertake annual performance reviews of your shift engineers. To ensure the shift team are suitably skilled and trained, and appropriate training plans are drafted and implemented. To ensure the shift engineers are undertaking work tasks as directed and with suitable H&S awareness/implementation. Ensure an awareness and compliance to the contractual KPI's/SLA's is undertaken. Ensure the Computer Based Maintenance system, e.g. SI is kept up to date and that PPM and reactive tickets are closed out with accurate data captured. Ensure Incidents are recorded using the business systems provided within the SLA's required by the contract. Ensure that any issues raised during the shift are recorded and that the handover updates are issued prior to leaving site. Accountabilities Directly accountable to the Engineering/Technical Manager, however a dotted-line reporting to the other site management team exists. The post holder has directly reporting staff. This post carries no direct budgetary responsibility but financial awareness is required. EQUAL OPPORTUNITIES CBRE is an equal opportunities employer and is committed to fostering a diverse and inclusive work environment. We do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. All qualified applicants will receive consideration for employment.
12/06/2026
Full time
Job Title: DC Shift Manager Business Sector: Data Centre Solutions, Critical Environment Location: London, Heathrow Job Purpose To control and implement deliverables against all allocated Customer Specific Service Level and KPI Agreements. To make a direct contribution to the development and successful operation of the Managed Services function, working with colleagues to develop and implement departmental strategy, objectives and improvement processes. The operational requirements for customer sites are to be a member of the team covering 24 hours a day 365 days per year on a shift Rota basis and to be available to cover shift members where possible. The Shift Manager is responsible for the day to day operation of the shift carrying out Planned Preventative Maintenance and Reactive works to Building Services Systems within a contracted site. It is his/her responsibility to liaise closely with their customer and promote a positive image of the company at all times. This role requires an HV qualification and the individual must obtain Authorised Person status to meet contract requirements. Key Responsibilities Ensure that Planned Preventative Maintenance & Reactive maintenance tasks are carried out for all of the site related assets, these will be conducted through the Planned Preventative Maintenance System. Ensure that accurate and comprehensive records are kept pertaining to Health & Safety, Building Compliance and Quality Assurance. Ensure that sub-contractors perform to meet the requirement of the contract. Administer sub-contractor work approvals and safe operation while repair or service is carried out on site. To operate a Permit to Work System in accordance with CBRE Quality, Health & Safety procedures and client requirements (or approved client system). Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times. Escalate any incidents or concerns on site to your Engineering Manager as per agreed site escalation procedure. To carry out routine quality checks on workforce activities, record keeping and general housekeeping. Ensure that suitable spares are available to carry out maintenance of the above plant. Overview the buildings environmental conditions using the BMS / Ignition System and utilise same to maintain acceptable internal conditions. Ensure that comprehensive maintenance records are completed in the form of job sheets. Ensure that Method Statements and Risk Assessments are prepared, reviewed and utilised for all tasks (PPM's and reactive) carried out to ensure safe working practices. Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance or emergency repairs. Ensure method statements and risk assessments are issued and adhered to. To arrange and provide holiday and sickness cover at short notice and be flexible in their working patterns. To remain on site until a full complement of shift persons are present. Ensure your Engineering Manager is made aware of any absence or lateness as per company process/procedure. Make sure that your annual leave is requested within the correct timeframes and have the appropriate cover in place as per company holiday process / procedure. To maintain & develop good client relationships. Weekly timesheets to be completed and signed by no later than 9am every Friday and are made available to Contract Support team, any overtime must be submitted via the relevant form and made available at the same time. Participate in any best drill/scenario type training and any technical assessment tests. Ensure the provision of a Safe & Healthy working environment. Ensure a professional image of CBRE is presented to clients and visitors. Undertake other tasks as defined and requested by local management. Ensure assigned tasks are actioned and completed as appropriate, including the utilisation of the shift engineers to ensure the task is suitably completed. To undertake annual performance reviews of your shift engineers. To ensure the shift team are suitably skilled and trained, and appropriate training plans are drafted and implemented. To ensure the shift engineers are undertaking work tasks as directed and with suitable H&S awareness/implementation. Ensure an awareness and compliance to the contractual KPI's/SLA's is undertaken. Ensure the Computer Based Maintenance system, e.g. SI is kept up to date and that PPM and reactive tickets are closed out with accurate data captured. Ensure Incidents are recorded using the business systems provided within the SLA's required by the contract. Ensure that any issues raised during the shift are recorded and that the handover updates are issued prior to leaving site. Accountabilities Directly accountable to the Engineering/Technical Manager, however a dotted-line reporting to the other site management team exists. The post holder has directly reporting staff. This post carries no direct budgetary responsibility but financial awareness is required. EQUAL OPPORTUNITIES CBRE is an equal opportunities employer and is committed to fostering a diverse and inclusive work environment. We do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. All qualified applicants will receive consideration for employment.
Job Title: Data Centre Shift Technician - Electrical Bias Business Sector: Data Centre Solutions, Critical Work Environment Location: Harlow, UK Responsibilities Ensure site electrical systems are operated and maintained to the required codes of practice and industry guidelines. Ensure the PPMs for the as built equipment is fully maintained and carried out in a high calibre and on time. Carry out day-to-day maintenance and reactive issues relating to all the electrical equipment and assets. Complete information and feed back to computer based systems particularly the PPM system. Carry out fault identification/rectification and escalation when required on heating, ventilation and air conditioning issues. Installation and modification of site electrical services. Maintain effective communication to the Shift Supervisor including plant status, plant isolation, issues arising, ongoing works and standards of housekeeping. Ensure any parts required are clearly and accurately stated and any difficulties encountered on engineering activities are reported to the Shift Supervisor. Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeeping Operation and troubleshooting for the following: Building Electrical Installation (associated panels, equipment, and circuits). Emergency lighting. Lighting Control system. Building Management Systems (BMS) Fire suppression and detection systems Air conditioning System, VAV, FCU's and Split Systems. AHU's, Variable speed drives. Heating system. Generators and controls. Single and three phase motors. UPS system and associated control systems. Operation of HV systems (training and familiarisation with this system will be made available). Skills Previous experience in Building Services industry C&G qualified or equivalent in an electrical services/maintenance. 18th Edition IEE: Wiring & Installation competent HV Approved Person Confined Space entry trained. (Where required) Recognised training or apprenticeship Strong communication skills and the ability to deal with all levels of staff. Demonstrate a good understanding and be technically competent in all building services, in particular UPS, generators, static switches, water treatment, refrigeration and air conditioning. Proactive in achieving the highest standard of operation. Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home. Reliable and conscientious Individuals who can demonstrate commitment and technical competence; but do not meet all the requirements may be considered subject to Client approval. Advanced communication skills with a full understanding of customer needs & expectations Ability to comprehend and act upon both verbal and written instructions Enthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate training schemes Integrity, honesty and punctuality is also expected EQUAL OPPORTUNITIES CBRE is an equal opportunities employer and is committed to fostering a diverse and inclusive work environment. We do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. All qualified applicants will receive consideration for employment.
04/06/2026
Full time
Job Title: Data Centre Shift Technician - Electrical Bias Business Sector: Data Centre Solutions, Critical Work Environment Location: Harlow, UK Responsibilities Ensure site electrical systems are operated and maintained to the required codes of practice and industry guidelines. Ensure the PPMs for the as built equipment is fully maintained and carried out in a high calibre and on time. Carry out day-to-day maintenance and reactive issues relating to all the electrical equipment and assets. Complete information and feed back to computer based systems particularly the PPM system. Carry out fault identification/rectification and escalation when required on heating, ventilation and air conditioning issues. Installation and modification of site electrical services. Maintain effective communication to the Shift Supervisor including plant status, plant isolation, issues arising, ongoing works and standards of housekeeping. Ensure any parts required are clearly and accurately stated and any difficulties encountered on engineering activities are reported to the Shift Supervisor. Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeeping Operation and troubleshooting for the following: Building Electrical Installation (associated panels, equipment, and circuits). Emergency lighting. Lighting Control system. Building Management Systems (BMS) Fire suppression and detection systems Air conditioning System, VAV, FCU's and Split Systems. AHU's, Variable speed drives. Heating system. Generators and controls. Single and three phase motors. UPS system and associated control systems. Operation of HV systems (training and familiarisation with this system will be made available). Skills Previous experience in Building Services industry C&G qualified or equivalent in an electrical services/maintenance. 18th Edition IEE: Wiring & Installation competent HV Approved Person Confined Space entry trained. (Where required) Recognised training or apprenticeship Strong communication skills and the ability to deal with all levels of staff. Demonstrate a good understanding and be technically competent in all building services, in particular UPS, generators, static switches, water treatment, refrigeration and air conditioning. Proactive in achieving the highest standard of operation. Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home. Reliable and conscientious Individuals who can demonstrate commitment and technical competence; but do not meet all the requirements may be considered subject to Client approval. Advanced communication skills with a full understanding of customer needs & expectations Ability to comprehend and act upon both verbal and written instructions Enthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate training schemes Integrity, honesty and punctuality is also expected EQUAL OPPORTUNITIES CBRE is an equal opportunities employer and is committed to fostering a diverse and inclusive work environment. We do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. All qualified applicants will receive consideration for employment.
