We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Salary: Up to £40,000 (dependent on experience) Reporting to: Group Head of IT Responsible for: Acting as the subject matter expert (SME) for CDER Group's dialler and customer contact centre platforms. Hours:35 hours over 5 days / Monday - Friday shifts between 07:00 to 18:00 About CDER Group Here at CDER Group we support and help clients recover money that is owed to them compassionately and compliantly. We understand that everyone is different and with our unique approach to fairness we ensure that clients, customers, and employees are treated fairly, supporting our customers to repay any outstanding money owed. As the largest technical debt collections and enforcement company in the UK, we are proud to work on behalf of clients such as Highways England, Transport for London, HMCTS, HMRC and DVLA. Introduction The AI Technician will act as the subject matter expert (SME) for CDER Group's dialler and customer contact centre platforms, driving efficiency, automation, and innovation across all group companies (CDER, Rundles, Advantis, CES). The role focuses on designing, building, and optimising outbound/inbound campaigns, maintaining platform performance, and supporting integrations between key systems such as Edge and Orca. What's in it for you? Gym membership contribution: we will give you up to £20 per month towards your gym membership Company pension 24/7 employee assistance programme Company sick pay Referral programme Discounts and savings available on our bespoke staff rewards platform Free onsite parking (excluding City of London) Cycle to work scheme 25 days holiday, rising to 28 Regular subsidised social events Voluntary service opportunities to a charity of your choice - up to two days per year Long service awards Enhanced family leave Working hours that are flexible Extra holiday days available to buy, up to five days per year As if that wasn't enough, we even provide you with unlimited refreshments, regular mouth-watering treats and healthy snacks each week Responsibilities Own and develop expertise in dialler and contact centre platforms across the group. Configure and optimise dialler strategies (predictive, progressive, preview). Build, test and manage inbound and outbound campaigns, including segmentation and pacing whilst introducing AI bots. Monitor performance and deliver continuous improvements based on KPI analysis. Support and enhance integration between Edge/Orca and dialler systems. Troubleshoot system, dialler and data flow issues, working with vendors where needed. Implement AI and automation opportunities to improve customer and operational outcomes. Ensure regulatory compliance (FCA, GDPR, Ofcom) across all dialler activities. Collaborate with Contact Centre's across the CDER Group. Collaborate with Digital Transformation team. Onsite and Remote support and occasional travel to other sites to provide contact centre support Key outcomes / KPIs Improved dialer efficiency and agent productivity. Reduced downtime and operational disruption. Successful adoption of AI-driven enhancements. Take part in occasional out-of-hours maintenance to complete tasks that cannot be completed within normal office hours Any other ad hoc tasks that may be required that commensurate with the level of the post. Personal qualities, experience and skills Good knowledge in administration of Microsoft o365 Good knowledge of dialler platforms Experience with contact centre platforms or dialler systems. Strong understanding of campaign management and dialler strategies. Experience supporting system integrations (APIs, data feeds, or middleware). Strong analytical and problem-solving skills. Ability to manage multiple priorities in a fast-paced environm Experience of working and exceeding SLA based targets Technical Proficiency, a strong understanding of IT systems fundamental Capacity to work effectively whilst remaining calm under pressure Confident Team Player Take pride in presentation of work and self ITIL accreditation Scripting knowledge Knowledge of Jira ITSM Advanced Microsoft admin skills Experience with Edge, Orca or similar platforms. Exposure to AI or automation in contact centre environments. SQL or data analysis skills. Knowledge of financial services or debt collection environments. Ready to Join Us? Apply now and start your journey with CDER Group, where you can make a real difference while growing your career. CDER Group are proud to be an Equal Opportunities Employer. We celebrate diversity and equal opportunities and are committed to creating an inclusive environment for all employees that represents a variety of backgrounds, perspectives and skills. If you require any assistance or accommodation due to a disability, please contact the HR department.
13/06/2026
Full time
Salary: Up to £40,000 (dependent on experience) Reporting to: Group Head of IT Responsible for: Acting as the subject matter expert (SME) for CDER Group's dialler and customer contact centre platforms. Hours:35 hours over 5 days / Monday - Friday shifts between 07:00 to 18:00 About CDER Group Here at CDER Group we support and help clients recover money that is owed to them compassionately and compliantly. We understand that everyone is different and with our unique approach to fairness we ensure that clients, customers, and employees are treated fairly, supporting our customers to repay any outstanding money owed. As the largest technical debt collections and enforcement company in the UK, we are proud to work on behalf of clients such as Highways England, Transport for London, HMCTS, HMRC and DVLA. Introduction The AI Technician will act as the subject matter expert (SME) for CDER Group's dialler and customer contact centre platforms, driving efficiency, automation, and innovation across all group companies (CDER, Rundles, Advantis, CES). The role focuses on designing, building, and optimising outbound/inbound campaigns, maintaining platform performance, and supporting integrations between key systems such as Edge and Orca. What's in it for you? Gym membership contribution: we will give you up to £20 per month towards your gym membership Company pension 24/7 employee assistance programme Company sick pay Referral programme Discounts and savings available on our bespoke staff rewards platform Free onsite parking (excluding City of London) Cycle to work scheme 25 days holiday, rising to 28 Regular subsidised social events Voluntary service opportunities to a charity of your choice - up to two days per year Long service awards Enhanced family leave Working hours that are flexible Extra holiday days available to buy, up to five days per year As if that wasn't enough, we even provide you with unlimited refreshments, regular mouth-watering treats and healthy snacks each week Responsibilities Own and develop expertise in dialler and contact centre platforms across the group. Configure and optimise dialler strategies (predictive, progressive, preview). Build, test and manage inbound and outbound campaigns, including segmentation and pacing whilst introducing AI bots. Monitor performance and deliver continuous improvements based on KPI analysis. Support and enhance integration between Edge/Orca and dialler systems. Troubleshoot system, dialler and data flow issues, working with vendors where needed. Implement AI and automation opportunities to improve customer and operational outcomes. Ensure regulatory compliance (FCA, GDPR, Ofcom) across all dialler activities. Collaborate with Contact Centre's across the CDER Group. Collaborate with Digital Transformation team. Onsite and Remote support and occasional travel to other sites to provide contact centre support Key outcomes / KPIs Improved dialer efficiency and agent productivity. Reduced downtime and operational disruption. Successful adoption of AI-driven enhancements. Take part in occasional out-of-hours maintenance to complete tasks that cannot be completed within normal office hours Any other ad hoc tasks that may be required that commensurate with the level of the post. Personal qualities, experience and skills Good knowledge in administration of Microsoft o365 Good knowledge of dialler platforms Experience with contact centre platforms or dialler systems. Strong understanding of campaign management and dialler strategies. Experience supporting system integrations (APIs, data feeds, or middleware). Strong analytical and problem-solving skills. Ability to manage multiple priorities in a fast-paced environm Experience of working and exceeding SLA based targets Technical Proficiency, a strong understanding of IT systems fundamental Capacity to work effectively whilst remaining calm under pressure Confident Team Player Take pride in presentation of work and self ITIL accreditation Scripting knowledge Knowledge of Jira ITSM Advanced Microsoft admin skills Experience with Edge, Orca or similar platforms. Exposure to AI or automation in contact centre environments. SQL or data analysis skills. Knowledge of financial services or debt collection environments. Ready to Join Us? Apply now and start your journey with CDER Group, where you can make a real difference while growing your career. CDER Group are proud to be an Equal Opportunities Employer. We celebrate diversity and equal opportunities and are committed to creating an inclusive environment for all employees that represents a variety of backgrounds, perspectives and skills. If you require any assistance or accommodation due to a disability, please contact the HR department.
The role may have management and leadership responsibility within the HMCTS Digital & Technology Services directorate, involving our Microsoft Office 365 (MS 0365) instance used by c25,000 judges across England, Wales, Northern Ireland and Scotland, providing a helpdesk service to our users. The post holder will act as 2nd line support across a range of digital services used by the Judiciary and staff/stakeholders in the Royal Courts of Justice such as eJudiciary, Document Upload Centre and ceFile/CMS. The primary purpose of the role is to deal with complex incidents across all our services, maintenance and monitoring as well as development and delivery of new requirements using MS O365. Support is also provided to the judiciary on other products as well as advice and guidance that includes departmental/government/judicial policies for the use of digital services. Key Responsibilities 2nd Line point of contact regarding support for c25,000 members of the judiciary, located nationally who use eJudiciary and other IT products/services. Capture, record and resolve incidents in accordance with agreed protocols/SLA's. Manage and resolve incidents relating to other RCJ services (including DUC and ceFileCMS) Maintain 'Halo' log of all incidents raised and resolve incidents in accordance with office standards and the SLA. Manage customer expectations when dealing with an incident/new work request and show reasoning and analysis when providing options and recommendations to resolve/deliver. Ensure complex IT issues can be explained in plain English, clearly and concisely. To understand the different types of customers and respond to them appropriately. Understand the urgency and skill levels of customer and use discretion when communicating. Follow a build process to build and dispatch laptops to the judiciary. Maintain an asset list using standard asset management procedures and actively monitor and document IT related stock held by the team. Dealing with telephone/e mail queries. Follow (major) incident, change and problem management operating procedures. Contribute to maintaining them and suggesting improvements. Produce/maintain clear and concise documentation (office protocols, team guides, user guides, communications to user, etc). Identify and assist with the procurement and receipt of hardware/software, thereby assisting with financial management, following departmental guidelines. Ensure specialist administration knowledge of MS O365 and related administrative tools is up to date and maintained. To act as a system administrator, maintaining high level of governance over system access and regularly review access levels to the system. Actively participate in the production and presentation of any IT Training sessions regarding products and services supported within the team, agreed by the Head of Judicial and RCJ Group. Proactively monitor call trends, using this knowledge to provide suggestions to stakeholders on improvements to the service. Maintain knowledge of the MS O365 product set and ensure new releases and changes are monitored, understood and assessed in relation to their impact to the user, the support team and documentation. Assess the impact of change to MS O365 functional/non functional releases and provide recommendations to stakeholders. To liaise and collaborate with other IT Services within the business to ensure a high level of service delivery, seeing through any escalations, live service issues, taking ownership until completed. To provide input into wider team's initiatives. The post-holder will be expected to actively contribute to the team's operational objectives and provide input into how the team can improve and meet its targets. Contacting and liaising with IT suppliers to represent our interests and the needs of eJudiciary. As required represent the office/directorate/department in meetings with customers, business representatives and internal/external suppliers. You will need to have SC clearance or be prepared to go through clearance prior to appointment. Recognised IT Qualification/Degree relevant to position or experience working at this level. Advanced knowledge of MS Outlook, Word, Excel and PowerPoint (as described by most external courses). Knowledge of the different operating systems/devices highly desirable, however, Windows 10, Windows 11 and iOS are. IT literacy, competent in Microsoft Office applications (Outlook, Word, Excel, Teams, SharePoint). Experience of dealing with incident, problem and change management processes. Being able to effectively communicate to internal and external stakeholders clearly and concisely (e.g. explaining a complex incident in plain English). Experience of a call logging systems (Halo and Service Now highly desirable). Knowledge and experience of administering MS 0365 (at 2nd line level). The post-holder is required to have specialist knowledge of MS O365 environment - Exchange online (e.g. message tracing, managing malware incidents), SharePoint (e.g. create a team site), PowerShell (create and execute scripts), Azure (Dynamic Security Groups) and MS Teams. Experience of working in a 2nd Line team within an IT support environment. Production of support documentation and training materials for both internal support teams and customers. Being able to deliver training to colleagues and customers. Knowledge/understanding of HMCTS case management sys. Knowledge and experience of the functionality of the ceFile/CMS system or other technical administrations roles supporting a case management system. Qualifications SC clearance or willingness to undergo clearance prior to appointment. Recognised IT qualification or equivalent experience. Advanced proficiency in MS Outlook, Word, Excel, PowerPoint and Microsoft Office applications (Teams, SharePoint). Knowledge of Windows 10, Windows 11 and iOS. Experience with incident, problem and change management processes. Experience with call logging systems such as Halo and Service Now. Specialist knowledge of MS 0365 administration at 2nd line level, including Exchange online, SharePoint, PowerShell, Azure dynamic security groups and MS Teams. Experience in a 2nd Line IT support team. Ability to produce and deliver support documentation and training materials. Understanding of HMCTS case management systems and the ceFile/CMS system. Other Duties The post holder is required to work in a flexible way and undertake other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.
13/06/2026
Full time
The role may have management and leadership responsibility within the HMCTS Digital & Technology Services directorate, involving our Microsoft Office 365 (MS 0365) instance used by c25,000 judges across England, Wales, Northern Ireland and Scotland, providing a helpdesk service to our users. The post holder will act as 2nd line support across a range of digital services used by the Judiciary and staff/stakeholders in the Royal Courts of Justice such as eJudiciary, Document Upload Centre and ceFile/CMS. The primary purpose of the role is to deal with complex incidents across all our services, maintenance and monitoring as well as development and delivery of new requirements using MS O365. Support is also provided to the judiciary on other products as well as advice and guidance that includes departmental/government/judicial policies for the use of digital services. Key Responsibilities 2nd Line point of contact regarding support for c25,000 members of the judiciary, located nationally who use eJudiciary and other IT products/services. Capture, record and resolve incidents in accordance with agreed protocols/SLA's. Manage and resolve incidents relating to other RCJ services (including DUC and ceFileCMS) Maintain 'Halo' log of all incidents raised and resolve incidents in accordance with office standards and the SLA. Manage customer expectations when dealing with an incident/new work request and show reasoning and analysis when providing options and recommendations to resolve/deliver. Ensure complex IT issues can be explained in plain English, clearly and concisely. To understand the different types of customers and respond to them appropriately. Understand the urgency and skill levels of customer and use discretion when communicating. Follow a build process to build and dispatch laptops to the judiciary. Maintain an asset list using standard asset management procedures and actively monitor and document IT related stock held by the team. Dealing with telephone/e mail queries. Follow (major) incident, change and problem management operating procedures. Contribute to maintaining them and suggesting improvements. Produce/maintain clear and concise documentation (office protocols, team guides, user guides, communications to user, etc). Identify and assist with the procurement and receipt of hardware/software, thereby assisting with financial management, following departmental guidelines. Ensure specialist administration knowledge of MS O365 and related administrative tools is up to date and maintained. To act as a system administrator, maintaining high level of governance over system access and regularly review access levels to the system. Actively participate in the production and presentation of any IT Training sessions regarding products and services supported within the team, agreed by the Head of Judicial and RCJ Group. Proactively monitor call trends, using this knowledge to provide suggestions to stakeholders on improvements to the service. Maintain knowledge of the MS O365 product set and ensure new releases and changes are monitored, understood and assessed in relation to their impact to the user, the support team and documentation. Assess the impact of change to MS O365 functional/non functional releases and provide recommendations to stakeholders. To liaise and collaborate with other IT Services within the business to ensure a high level of service delivery, seeing through any escalations, live service issues, taking ownership until completed. To provide input into wider team's initiatives. The post-holder will be expected to actively contribute to the team's operational objectives and provide input into how the team can improve and meet its targets. Contacting and liaising with IT suppliers to represent our interests and the needs of eJudiciary. As required represent the office/directorate/department in meetings with customers, business representatives and internal/external suppliers. You will need to have SC clearance or be prepared to go through clearance prior to appointment. Recognised IT Qualification/Degree relevant to position or experience working at this level. Advanced knowledge of MS Outlook, Word, Excel and PowerPoint (as described by most external courses). Knowledge of the different operating systems/devices highly desirable, however, Windows 10, Windows 11 and iOS are. IT literacy, competent in Microsoft Office applications (Outlook, Word, Excel, Teams, SharePoint). Experience of dealing with incident, problem and change management processes. Being able to effectively communicate to internal and external stakeholders clearly and concisely (e.g. explaining a complex incident in plain English). Experience of a call logging systems (Halo and Service Now highly desirable). Knowledge and experience of administering MS 0365 (at 2nd line level). The post-holder is required to have specialist knowledge of MS O365 environment - Exchange online (e.g. message tracing, managing malware incidents), SharePoint (e.g. create a team site), PowerShell (create and execute scripts), Azure (Dynamic Security Groups) and MS Teams. Experience of working in a 2nd Line team within an IT support environment. Production of support documentation and training materials for both internal support teams and customers. Being able to deliver training to colleagues and customers. Knowledge/understanding of HMCTS case management sys. Knowledge and experience of the functionality of the ceFile/CMS system or other technical administrations roles supporting a case management system. Qualifications SC clearance or willingness to undergo clearance prior to appointment. Recognised IT qualification or equivalent experience. Advanced proficiency in MS Outlook, Word, Excel, PowerPoint and Microsoft Office applications (Teams, SharePoint). Knowledge of Windows 10, Windows 11 and iOS. Experience with incident, problem and change management processes. Experience with call logging systems such as Halo and Service Now. Specialist knowledge of MS 0365 administration at 2nd line level, including Exchange online, SharePoint, PowerShell, Azure dynamic security groups and MS Teams. Experience in a 2nd Line IT support team. Ability to produce and deliver support documentation and training materials. Understanding of HMCTS case management systems and the ceFile/CMS system. Other Duties The post holder is required to work in a flexible way and undertake other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.
About Zego At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers. From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Employer of The Year 2025 as awarded at The Insurance Post's Awards and Excellence in Digital Marketing Award at the British Insurance Tech Awards 2025. And we're only just getting started. Purpose of the role We are seeking a Senior Product Designer to join our growing product and design team. The successful candidate will be both a conceptual thinker and a practical doer, with the ability to translate big ideas into intuitive, bold, and functional designs. They will be a strong communicator, adept at bringing together cross functional teams, and will thrive on taking ownership and driving initiatives proactively. We're a small team and that's by design. What matters most to us is bringing in the right skills and attitude. We value collaboration, curiosity, and the drive to push beyond "good enough" into truly outstanding work. What you'll be working on Product Design Leadership Lead the end-to-end design process from discovery through to delivery, ensuring a user-centred approach. Craft intuitive, accessible, and scalable experiences across iOS and Android platforms. Embed UX principles and design thinking into everything you do, creating user experiences that are purposeful and impactful. Share knowledge and champion design practices across the organisation to promote a strong design culture. Design Systems & Consistency Support and evolve the company's design system, ensuring consistency and quality across our products and platforms. Establish best practices and governance models for maintaining design system scalability. Collaboration & Communication Partner closely with Product Managers, Designers, Engineers, and other stakeholders to define problems and deliver impactful solutions. Build strong, collaborative relationships with developers, recognising this as a vital partnership for success. Present complex ideas through compelling prototypes and storytelling, winning the hearts and minds of users and stakeholders alike. Facilitate and participate in workshops and design syncs, fostering alignment and clarity across teams. Actively contribute to a collaborative, team first culture, recognising that the best outcomes come from working together. Innovation & Ownership Proactively identify opportunities to improve user experiences. Drive projects independently, with the confidence to make informed design decisions while seeking feedback when needed. Maintain a growth mindset, striving for excellence in your own craft, your team's output, and the product as a whole. Industry Understanding Apply knowledge of insurance/finance user behaviours, regulations, and patterns to design products that are both innovative and compliant. Stay ahead of industry trends and emerging technologies to ensure the product offering remains competitive and user focused. What you will need to be successful This role is ideal for someone with strong expertise across iOS and Android platforms, proven experience in managing and evolving design systems, and a background (or keen interest) in the insurance / finance sector. Considerable experience in Product Design, with strong exposure to native mobile platforms. Proven experience embedding UX principles and design thinking into products and processes. Adept at prototyping and presenting complex ideas through compelling narratives that inspire and align teams. Strong portfolio showcasing the full design journey - from conceptual exploration and process through to the final execution of complex design solutions. Experience working closely with developers and ensuring seamless collaboration between design and engineering. Strong understanding of interaction design, visual design, and information architecture. Experienced in running, supporting, and synthesising insights from user testing, ensuring feedback directly informs design decisions and product improvements. Interested in exploring and adopting AI tools and approaches to improve design workflows, enhance creativity, and increase the impact of outputs. Mindset & Traits You don't settle for average, you're always looking to raise the bar in your own work, your team's output, and the product's impact. Curious yet strategic, you explore widely but always with purpose and focus. Highly proactive with strong initiative, not afraid to challenge assumptions or take ownership of projects. A team player above all, who thrives in a collaborative environment and contributes to a positive, supportive culture. Comfortable working in fast paced, regulated industries like insurance or finance. Passionate about building inclusive, accessible experiences for diverse users. What's it like to work at Zego? Zego has a truly international and inclusive team, unified by great ideas and collaborative thoughtfulness. Our people are the most important part of our story and everyone plays an essential role in our journey. We look for people who have expertise, enthusiasm and who are motivated by change. There's plenty of room to learn and grow, as part of our ongoing training programmes or directly from other experts. You'll work alongside a talented group of people who respect each other's differences and seek to understand fresh perspectives. How we work We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid! Our hybrid way of working is unique. We foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London office. Every team has the flexibility to choose the day that works best for them. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs. We think it's a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life. Our approach to AI We believe in the power of AI to meaningfully improve how we work - helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and we'll provide you with the tools, support, and freedom to do it well. Benefits We reward our people well. Join us and you'll get a market competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that's just for starters. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. If you need any support with your application please get in touch with us on
13/06/2026
Full time
About Zego At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers. From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Employer of The Year 2025 as awarded at The Insurance Post's Awards and Excellence in Digital Marketing Award at the British Insurance Tech Awards 2025. And we're only just getting started. Purpose of the role We are seeking a Senior Product Designer to join our growing product and design team. The successful candidate will be both a conceptual thinker and a practical doer, with the ability to translate big ideas into intuitive, bold, and functional designs. They will be a strong communicator, adept at bringing together cross functional teams, and will thrive on taking ownership and driving initiatives proactively. We're a small team and that's by design. What matters most to us is bringing in the right skills and attitude. We value collaboration, curiosity, and the drive to push beyond "good enough" into truly outstanding work. What you'll be working on Product Design Leadership Lead the end-to-end design process from discovery through to delivery, ensuring a user-centred approach. Craft intuitive, accessible, and scalable experiences across iOS and Android platforms. Embed UX principles and design thinking into everything you do, creating user experiences that are purposeful and impactful. Share knowledge and champion design practices across the organisation to promote a strong design culture. Design Systems & Consistency Support and evolve the company's design system, ensuring consistency and quality across our products and platforms. Establish best practices and governance models for maintaining design system scalability. Collaboration & Communication Partner closely with Product Managers, Designers, Engineers, and other stakeholders to define problems and deliver impactful solutions. Build strong, collaborative relationships with developers, recognising this as a vital partnership for success. Present complex ideas through compelling prototypes and storytelling, winning the hearts and minds of users and stakeholders alike. Facilitate and participate in workshops and design syncs, fostering alignment and clarity across teams. Actively contribute to a collaborative, team first culture, recognising that the best outcomes come from working together. Innovation & Ownership Proactively identify opportunities to improve user experiences. Drive projects independently, with the confidence to make informed design decisions while seeking feedback when needed. Maintain a growth mindset, striving for excellence in your own craft, your team's output, and the product as a whole. Industry Understanding Apply knowledge of insurance/finance user behaviours, regulations, and patterns to design products that are both innovative and compliant. Stay ahead of industry trends and emerging technologies to ensure the product offering remains competitive and user focused. What you will need to be successful This role is ideal for someone with strong expertise across iOS and Android platforms, proven experience in managing and evolving design systems, and a background (or keen interest) in the insurance / finance sector. Considerable experience in Product Design, with strong exposure to native mobile platforms. Proven experience embedding UX principles and design thinking into products and processes. Adept at prototyping and presenting complex ideas through compelling narratives that inspire and align teams. Strong portfolio showcasing the full design journey - from conceptual exploration and process through to the final execution of complex design solutions. Experience working closely with developers and ensuring seamless collaboration between design and engineering. Strong understanding of interaction design, visual design, and information architecture. Experienced in running, supporting, and synthesising insights from user testing, ensuring feedback directly informs design decisions and product improvements. Interested in exploring and adopting AI tools and approaches to improve design workflows, enhance creativity, and increase the impact of outputs. Mindset & Traits You don't settle for average, you're always looking to raise the bar in your own work, your team's output, and the product's impact. Curious yet strategic, you explore widely but always with purpose and focus. Highly proactive with strong initiative, not afraid to challenge assumptions or take ownership of projects. A team player above all, who thrives in a collaborative environment and contributes to a positive, supportive culture. Comfortable working in fast paced, regulated industries like insurance or finance. Passionate about building inclusive, accessible experiences for diverse users. What's it like to work at Zego? Zego has a truly international and inclusive team, unified by great ideas and collaborative thoughtfulness. Our people are the most important part of our story and everyone plays an essential role in our journey. We look for people who have expertise, enthusiasm and who are motivated by change. There's plenty of room to learn and grow, as part of our ongoing training programmes or directly from other experts. You'll work alongside a talented group of people who respect each other's differences and seek to understand fresh perspectives. How we work We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid! Our hybrid way of working is unique. We foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London office. Every team has the flexibility to choose the day that works best for them. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs. We think it's a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life. Our approach to AI We believe in the power of AI to meaningfully improve how we work - helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and we'll provide you with the tools, support, and freedom to do it well. Benefits We reward our people well. Join us and you'll get a market competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that's just for starters. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. If you need any support with your application please get in touch with us on
Job Title: Learning Platform & Governance Specialist Contract Type: Fixed-Term Contract (6-12 months) Reports to: Global Head of Digital Learning and Talent Solutions Location: Manchester, Leeds, or London (hybrid with home-based working focus) We're currently going through an exciting global transformation of our digital learning ecosystem, moving from our existing platform to a new, enhanced learning experience. As a Learning Platform & Governance Specialist, you'll play a key role in helping shape how learning is delivered across Bupa globally. Key responsibilities Supporting the design and development of learning use cases within the platform. Translating business needs into clear, practical platform requirements. Working with subject matter experts to shape platform functionality and user experience. Supporting testing, validation and refinement of platform design. Contributing to the development of governance frameworks, including processes and standards. Helping define and document ways of working across content, permissions and support models. Engaging with stakeholders across global teams to gather requirements and feedback. Supporting workshops and collaborative sessions to shape solutions. Identifying and highlighting risks or considerations within the programme. Supporting migration activities, including testing and validation of outputs. What we're looking for Experience working with learning platforms (e.g. LMS or LXP systems), ideally Cornerstone or Docebo. An understanding of learning operations or L&D processes. Experience working in a global or matrix environment (or exposure to this). Strong stakeholder engagement and collaboration skills. The ability to translate business requirements into practical solutions. A structured and organised approach to documenting processes and ways of working. Exposure to governance frameworks or operating models would be desirable. Benefits 25 days holiday, increasing through length of service, with option to buy or sell Bupa medical insurance. An enhanced pension plan and life insurance. Various other benefits and online discounts. Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time
13/06/2026
Full time
Job Title: Learning Platform & Governance Specialist Contract Type: Fixed-Term Contract (6-12 months) Reports to: Global Head of Digital Learning and Talent Solutions Location: Manchester, Leeds, or London (hybrid with home-based working focus) We're currently going through an exciting global transformation of our digital learning ecosystem, moving from our existing platform to a new, enhanced learning experience. As a Learning Platform & Governance Specialist, you'll play a key role in helping shape how learning is delivered across Bupa globally. Key responsibilities Supporting the design and development of learning use cases within the platform. Translating business needs into clear, practical platform requirements. Working with subject matter experts to shape platform functionality and user experience. Supporting testing, validation and refinement of platform design. Contributing to the development of governance frameworks, including processes and standards. Helping define and document ways of working across content, permissions and support models. Engaging with stakeholders across global teams to gather requirements and feedback. Supporting workshops and collaborative sessions to shape solutions. Identifying and highlighting risks or considerations within the programme. Supporting migration activities, including testing and validation of outputs. What we're looking for Experience working with learning platforms (e.g. LMS or LXP systems), ideally Cornerstone or Docebo. An understanding of learning operations or L&D processes. Experience working in a global or matrix environment (or exposure to this). Strong stakeholder engagement and collaboration skills. The ability to translate business requirements into practical solutions. A structured and organised approach to documenting processes and ways of working. Exposure to governance frameworks or operating models would be desirable. Benefits 25 days holiday, increasing through length of service, with option to buy or sell Bupa medical insurance. An enhanced pension plan and life insurance. Various other benefits and online discounts. Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time
Project Coordinator, Infrastructure page is loaded Project Coordinator, Infrastructurelocations: Remote - United Kingdomposted on: Posted Yesterdayjob requisition id: R Who We Are: IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.The Project Coordinator provides the operational backbone of the M&A migrations at TKO. This role supports senior engineers and project managers by maintaining issue logs, reporting, schedules, and coordination, ensuring execution stays organized, visible, and predictable. What You'll Do • Track actions, risks, dependencies, and decisions across workstreams • Maintain issue logs, schedules, trackers, and documentation • Monitor ServiceNow support queues related to migrations • Prepare daily and weekly status reports for leadership • Coordinate across IT teams, vendors, and business stakeholders What Success Looks Like • Clear, accurate, and timely reporting • No dropped actions or missed follow-ups • Reduced administrative burden on senior field leaders What We're Looking For • Strong organizational and communication skills • Experience supporting enterprise IT programs or transformations • Comfort working in fast-moving, high-visibility environments • Ability to synthesize information and maintain clarity under pressure. QUALIFICATIONS & TRAINING Required: • Bachelor's degree in business, Information Systems, or equivalent experience • 3+ years of experience supporting IT programs, projects, or operations teams • Strong written and organizational skills • Must have expert-level proficiency working with Smartsheet Hands-on, expert-level proficiency with: • ServiceNow or comparable ITSM platforms • Executive-level status reporting and documentation Desirable project experience: • Supporting enterprise IT migrations or transformation programs • Coordinating across engineering, vendors, and business stakeholders • Managing issue logs and operational reporting during high-volume change periods TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our . For information regarding Terms of Use for this and other TKO websites, please review ourTKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. About WWE WWE(R) is an integrated media organization and the recognized global leader in sports entertainment. The company consists of a portfolio of businesses that create and deliver original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, premium live events, digital media, and publishing platforms. WWE's TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including NBCUniversal, The CW and Netflix. In the United States, NBCUniversal's streaming service, Peacock, is the exclusive home to all premium live events, a variety of original programming and a massive video-on-demand library. Netflix is the exclusive home for WWE programming around the world, other than select international markets. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at and About UFC UFC(R) is the world's premier mixed martial arts organization (MMA), with more than 700 million fans and approximately 290 million social media followers. The organization produces more than 40 live events annually in some of the most prestigious arenas around the world while broadcasting to over 975 million households across more than 170 countries. UFC's athlete roster features the world's best MMA athletes representing more than 80 countries. The organization's digital offerings include UFC FIGHT PASS(R), one of the world's leading streaming services for combat sports. UFC is part of TKO Group Holdings (NYSE: TKO) and is headquartered in Las Vegas, Nevada. For more information, visit and follow UFC at on X, Snapchat, Instagram, and About IMG IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. About PBR PBR is the world's premier bull riding organization. More than 1,000 bull riders compete in more than 200 events annually across the televised PBR Unleash The Beast tour (UTB), which features the top bull riders in the world; the PBR Pendleton Whisky Velocity Tour (PWVT); the PBR Touring Pro Division (TPD); and the PBR's international circuits in Australia, Brazil, and Canada. In 2022, PBR launched the nationally televised PBR Teams league-eight teams of the world's
13/06/2026
Full time
Project Coordinator, Infrastructure page is loaded Project Coordinator, Infrastructurelocations: Remote - United Kingdomposted on: Posted Yesterdayjob requisition id: R Who We Are: IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.The Project Coordinator provides the operational backbone of the M&A migrations at TKO. This role supports senior engineers and project managers by maintaining issue logs, reporting, schedules, and coordination, ensuring execution stays organized, visible, and predictable. What You'll Do • Track actions, risks, dependencies, and decisions across workstreams • Maintain issue logs, schedules, trackers, and documentation • Monitor ServiceNow support queues related to migrations • Prepare daily and weekly status reports for leadership • Coordinate across IT teams, vendors, and business stakeholders What Success Looks Like • Clear, accurate, and timely reporting • No dropped actions or missed follow-ups • Reduced administrative burden on senior field leaders What We're Looking For • Strong organizational and communication skills • Experience supporting enterprise IT programs or transformations • Comfort working in fast-moving, high-visibility environments • Ability to synthesize information and maintain clarity under pressure. QUALIFICATIONS & TRAINING Required: • Bachelor's degree in business, Information Systems, or equivalent experience • 3+ years of experience supporting IT programs, projects, or operations teams • Strong written and organizational skills • Must have expert-level proficiency working with Smartsheet Hands-on, expert-level proficiency with: • ServiceNow or comparable ITSM platforms • Executive-level status reporting and documentation Desirable project experience: • Supporting enterprise IT migrations or transformation programs • Coordinating across engineering, vendors, and business stakeholders • Managing issue logs and operational reporting during high-volume change periods TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our . For information regarding Terms of Use for this and other TKO websites, please review ourTKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. About WWE WWE(R) is an integrated media organization and the recognized global leader in sports entertainment. The company consists of a portfolio of businesses that create and deliver original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, premium live events, digital media, and publishing platforms. WWE's TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including NBCUniversal, The CW and Netflix. In the United States, NBCUniversal's streaming service, Peacock, is the exclusive home to all premium live events, a variety of original programming and a massive video-on-demand library. Netflix is the exclusive home for WWE programming around the world, other than select international markets. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at and About UFC UFC(R) is the world's premier mixed martial arts organization (MMA), with more than 700 million fans and approximately 290 million social media followers. The organization produces more than 40 live events annually in some of the most prestigious arenas around the world while broadcasting to over 975 million households across more than 170 countries. UFC's athlete roster features the world's best MMA athletes representing more than 80 countries. The organization's digital offerings include UFC FIGHT PASS(R), one of the world's leading streaming services for combat sports. UFC is part of TKO Group Holdings (NYSE: TKO) and is headquartered in Las Vegas, Nevada. For more information, visit and follow UFC at on X, Snapchat, Instagram, and About IMG IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. About PBR PBR is the world's premier bull riding organization. More than 1,000 bull riders compete in more than 200 events annually across the televised PBR Unleash The Beast tour (UTB), which features the top bull riders in the world; the PBR Pendleton Whisky Velocity Tour (PWVT); the PBR Touring Pro Division (TPD); and the PBR's international circuits in Australia, Brazil, and Canada. In 2022, PBR launched the nationally televised PBR Teams league-eight teams of the world's
The Role IT Service Desk Manager Hybrid Working - Uxbridge - £50K per year At APCOA, we're not just managing parking we're shaping the future of urban mobility. As technology continues to play an increasingly important role in our business, we're looking for an experienced and proactive IT Support/Service Desk Manager to lead our Service Desk function and help deliver an exceptional support experience for both our colleagues and clients across the UK. This is a fantastic opportunity for a people-focused leader who thrives on driving service excellence, improving processes, and developing high-performing teams. You'll play a key role in ensuring our IT support operation runs efficiently, identifying opportunities for improvement, and helping to shape the future of IT service delivery within a fast-paced and growing organisation. Working closely with the Head of IT and Infrastructure Manager, you'll be responsible for leading our Service Desk team, improving operational performance, and ensuring we consistently deliver a first-class support service. What You'll Do Lead and Develop the Service Desk Team Manage, mentor, and develop a team of 1st and 2nd Line Support Engineers. Create a positive, collaborative, and high-performing team culture. Conduct regular coaching, performance reviews, and development planning. Ensure appropriate resource planning and support coverage across operational hours. Drive Service Excellence Oversee the day-to-day operation of the IT Service Desk. Ensure support requests are prioritised, managed, and resolved within agreed service levels. Monitor ticket queues, escalations, and workloads to ensure efficient service delivery. Maintain high levels of customer satisfaction across internal stakeholders & external clients. Improve Performance and Reduce Recurring Issues Analyse data to identify trends, recurring incidents and opportunities for improvement. Work closely with technical teams to investigate root causes and implement long-term solutions. Drive problem management initiatives that reduce repeat incidents and improve user experience. Monitor and report on key performance indicators, service levels, and operational metrics. Innovate and Optimise Continuously review and improve Service Desk processes, workflows, and ways of working. Introduce new technologies, automation tools and AI-driven solutions to improve efficiency and service quality. Champion best practice and support the ongoing maturity of IT service management. Build Strong Relationships Act as a key escalation point for support-related issues. Lead stakeholder meetings and client service reviews. Work closely with internal departments and external clients to understand requirements and deliver excellent service. Communicate service performance, improvement plans, and key updates effectively. What You'll Bring Proven experience managing an IT Service Desk, Helpdesk, or IT Support function. Experience leading and developing technical support teams. Strong understanding of IT support processes, ticketing systems, and service management principles. Excellent analytical skills with the ability to interpret data and identify improvement opportunities. Strong problem-solving and decision-making capabilities. Exceptional communication and stakeholder management skills. A customer-focused mindset with a passion for service excellence. Experience working within a multi-site or client-facing environment. It Would Be Great If You Also Have ITIL Foundation certification (or higher). Experience within a managed service or customer-facing IT environment. Knowledge of infrastructure, networking, cloud technologies, and modern workplace solutions. Experience using service management platforms such as Zendesk, ServiceNow, Freshservice, or Jira. Exposure to automation technologies, data analytics, or artificial intelligence tools. Why Join APCOA? At APCOA, you'll join a business that is investing in technology, innovation, and digital transformation. You'll have the opportunity to influence how IT services are delivered across the organisation, work with talented colleagues, and make a real impact on both operational performance and customer experience. In return, we offer a supportive environment where your ideas are valued, your development is encouraged, and your contribution genuinely makes a difference. What We Offer Competitive salary £50,000 per annum Hybrid working 25 days annual leave plus bank holidays Pension scheme Employee discount benefits Ongoing training and development opportunities The opportunity to be part of a growing and innovative organisation If you're an experienced IT Support Manager looking for your next challenge and want to play a key role in driving service excellence within a technology-focused business, we'd love to hear from you. Apply today and help shape the future of APCOA's IT services.
13/06/2026
Full time
The Role IT Service Desk Manager Hybrid Working - Uxbridge - £50K per year At APCOA, we're not just managing parking we're shaping the future of urban mobility. As technology continues to play an increasingly important role in our business, we're looking for an experienced and proactive IT Support/Service Desk Manager to lead our Service Desk function and help deliver an exceptional support experience for both our colleagues and clients across the UK. This is a fantastic opportunity for a people-focused leader who thrives on driving service excellence, improving processes, and developing high-performing teams. You'll play a key role in ensuring our IT support operation runs efficiently, identifying opportunities for improvement, and helping to shape the future of IT service delivery within a fast-paced and growing organisation. Working closely with the Head of IT and Infrastructure Manager, you'll be responsible for leading our Service Desk team, improving operational performance, and ensuring we consistently deliver a first-class support service. What You'll Do Lead and Develop the Service Desk Team Manage, mentor, and develop a team of 1st and 2nd Line Support Engineers. Create a positive, collaborative, and high-performing team culture. Conduct regular coaching, performance reviews, and development planning. Ensure appropriate resource planning and support coverage across operational hours. Drive Service Excellence Oversee the day-to-day operation of the IT Service Desk. Ensure support requests are prioritised, managed, and resolved within agreed service levels. Monitor ticket queues, escalations, and workloads to ensure efficient service delivery. Maintain high levels of customer satisfaction across internal stakeholders & external clients. Improve Performance and Reduce Recurring Issues Analyse data to identify trends, recurring incidents and opportunities for improvement. Work closely with technical teams to investigate root causes and implement long-term solutions. Drive problem management initiatives that reduce repeat incidents and improve user experience. Monitor and report on key performance indicators, service levels, and operational metrics. Innovate and Optimise Continuously review and improve Service Desk processes, workflows, and ways of working. Introduce new technologies, automation tools and AI-driven solutions to improve efficiency and service quality. Champion best practice and support the ongoing maturity of IT service management. Build Strong Relationships Act as a key escalation point for support-related issues. Lead stakeholder meetings and client service reviews. Work closely with internal departments and external clients to understand requirements and deliver excellent service. Communicate service performance, improvement plans, and key updates effectively. What You'll Bring Proven experience managing an IT Service Desk, Helpdesk, or IT Support function. Experience leading and developing technical support teams. Strong understanding of IT support processes, ticketing systems, and service management principles. Excellent analytical skills with the ability to interpret data and identify improvement opportunities. Strong problem-solving and decision-making capabilities. Exceptional communication and stakeholder management skills. A customer-focused mindset with a passion for service excellence. Experience working within a multi-site or client-facing environment. It Would Be Great If You Also Have ITIL Foundation certification (or higher). Experience within a managed service or customer-facing IT environment. Knowledge of infrastructure, networking, cloud technologies, and modern workplace solutions. Experience using service management platforms such as Zendesk, ServiceNow, Freshservice, or Jira. Exposure to automation technologies, data analytics, or artificial intelligence tools. Why Join APCOA? At APCOA, you'll join a business that is investing in technology, innovation, and digital transformation. You'll have the opportunity to influence how IT services are delivered across the organisation, work with talented colleagues, and make a real impact on both operational performance and customer experience. In return, we offer a supportive environment where your ideas are valued, your development is encouraged, and your contribution genuinely makes a difference. What We Offer Competitive salary £50,000 per annum Hybrid working 25 days annual leave plus bank holidays Pension scheme Employee discount benefits Ongoing training and development opportunities The opportunity to be part of a growing and innovative organisation If you're an experienced IT Support Manager looking for your next challenge and want to play a key role in driving service excellence within a technology-focused business, we'd love to hear from you. Apply today and help shape the future of APCOA's IT services.
Working Pattern: Typically minimum of 3 working days in the office, with core hours flexible between 8am-6pm. The Role Step into a high-impact leadership role where innovation meets execution. We are seeking a Lead for our Label Operations - Data & Logistics team to spearhead the core operations of our premier Label branded department. By ensuring flawless data integration and logistics management, you will elevate the partner experience and establish a new benchmark for operational excellence. As our champion for automation and AI, you will have the unique opportunity to turn cutting-edge ideas into scalable solutions that directly accelerate the global expansion of the Label business. What You'll Take On Data Operations Lead the ingestion and processing of all product data for new and existing brands, ensuring a highly accurate and efficient data flow for rapid product set up. Manage the commercial and operational relationship with our third party integration partner, Rithum. Prioritise the customer experience, ensuring products go live on the website as quickly as possible. Work cross functionally with Ecommerce and Product Operations on product data efficiency projects. Maintain operational speed and quality, ensuring efforts are commercially relevant. Lead the Buying and Merchandise admin support team, based in Pune. Intake & Warehouse Operations Oversee smooth and efficient intake operations between our brand partners and warehouses. Serve as the main escalation point for brand bookings, resolving complex delivery queries and ensuring strict compliance with high operational standards. Collaborate closely and proactively with warehouse intake teams to ensure exceptional service levels and accurate stock management. Ensures all charges are billed fully and correctly for intake (refurb). Ensure brands are complying to all of our delivery standards. Monitor compliance on a weekly basis and resolve non compliance. Finance Managed the aged creditors process to ensure brands are paid on time. Work with brands, finance and warehouse teams to ensure invoices can be processed quickly. Leadership & Team Development Lead, manage, and develop the team to achieve department objectives. Foster a culture of trust and openness. Coach team members to use their initiative, reach their full potential, and share business knowledge efficiently. Set clear targets and priorities, delegate effectively, and carry out regular performance development plans. Deputise for the Label Platform Manager as required and confidently manage internal meetings and external reviews. What You'll Bring Clear, Evidence-Based Decision Making: Possesses a clear vision and strategic approach, supported by deep analysis to logically manage complex scenarios. A Driver of Results: Highly motivated, takes ownership of issues, and uses persistent curiosity to find innovative solutions and get things done. Agile and Resilient: Thrives under pressure in a fast paced environment. Exceptional Cross-Functional Connector: Uses strong communication and negotiation skills to build and seamlessly manage productive relationships with internal teams, external brands, and senior stakeholders. Sponsorship Candidates wishing to apply who would require sponsorship for this role will be required to meet the Home Office sponsorship requirements. For further information please see: . We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned. At NEXT, we believe the best work happens when there are no barriers to collaboration. That's why we are a Google powered workspace. From your very first day, you'll be using the full Google Workspace suite; Docs, Drive, and Meet, to stay connected and move fast. If your previous experience is rooted in other software suites, don't worry! We'll point you to a digital Google toolkit the moment you join, packed with handy guides and insider tips to help you transition smoothly and hit the ground running. Benefits Profit related bonus - based on company performance Management share options Private medical insurance Sharesave scheme - make savings from your net pay to buy NEXT shares at a discount Pension - fixed contribution rates from both an employer and employee perspective, but you're also able to make additional voluntary contributions (AVCs) if you wish to save more. Life assurance Group income protection Wagestream - helping you make the most out of your money Salary finance - offers access to affordable loans repaid through salary, simple savings and free financial education. 25% staff discount on most NEXT products - plus discount on other products Direct to work - NEXT orders delivered free to the office for collection VIP sale - early access to the NEXT sale Access to NEXT staff shops Octopus energy - like cycle to work, but for electric vehicles Free parking (excluding London locations) National and local discounts on goods and services - this includes things like discounted cinema tickets Wellhub - includes access to discounted gym membership Simply health - a healthcare subscription service Aviva Digicare Workplace+ healthcare service - 7 Free services including Digital GP appointments and an annual health check. A range of dedicated 3rd party wellbeing partners Free eye testing - voucher to use at specific locations Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail. What's Next? Apply Show us what you can do. Submit your application online and our recruitment team will take a first look at your experience and strengths. Inform Let's talk. We will get in touch for an initial conversation by phone or video to learn more about you and share what the team is looking for. Review If you are invited to an interview, you may be asked to present an interview task or portfolio and talk through your experience in a competency based interview. It is also your chance to ask questions and get to know us. Offer If it's the right match, our recruitment team will be in touch with a job offer and next steps. This is where your journey with NEXT begins. Team Overview This is where ideas become incredible collections. Designers, Buyers, Merchandisers, and Technologists collaborate to create products our customers love. You'll spot global trends, strategically balance our range plans and meticulously test quality so every season feels fresh, inspiring and exceptional. Explore similar opportunities across our business.
13/06/2026
Full time
Working Pattern: Typically minimum of 3 working days in the office, with core hours flexible between 8am-6pm. The Role Step into a high-impact leadership role where innovation meets execution. We are seeking a Lead for our Label Operations - Data & Logistics team to spearhead the core operations of our premier Label branded department. By ensuring flawless data integration and logistics management, you will elevate the partner experience and establish a new benchmark for operational excellence. As our champion for automation and AI, you will have the unique opportunity to turn cutting-edge ideas into scalable solutions that directly accelerate the global expansion of the Label business. What You'll Take On Data Operations Lead the ingestion and processing of all product data for new and existing brands, ensuring a highly accurate and efficient data flow for rapid product set up. Manage the commercial and operational relationship with our third party integration partner, Rithum. Prioritise the customer experience, ensuring products go live on the website as quickly as possible. Work cross functionally with Ecommerce and Product Operations on product data efficiency projects. Maintain operational speed and quality, ensuring efforts are commercially relevant. Lead the Buying and Merchandise admin support team, based in Pune. Intake & Warehouse Operations Oversee smooth and efficient intake operations between our brand partners and warehouses. Serve as the main escalation point for brand bookings, resolving complex delivery queries and ensuring strict compliance with high operational standards. Collaborate closely and proactively with warehouse intake teams to ensure exceptional service levels and accurate stock management. Ensures all charges are billed fully and correctly for intake (refurb). Ensure brands are complying to all of our delivery standards. Monitor compliance on a weekly basis and resolve non compliance. Finance Managed the aged creditors process to ensure brands are paid on time. Work with brands, finance and warehouse teams to ensure invoices can be processed quickly. Leadership & Team Development Lead, manage, and develop the team to achieve department objectives. Foster a culture of trust and openness. Coach team members to use their initiative, reach their full potential, and share business knowledge efficiently. Set clear targets and priorities, delegate effectively, and carry out regular performance development plans. Deputise for the Label Platform Manager as required and confidently manage internal meetings and external reviews. What You'll Bring Clear, Evidence-Based Decision Making: Possesses a clear vision and strategic approach, supported by deep analysis to logically manage complex scenarios. A Driver of Results: Highly motivated, takes ownership of issues, and uses persistent curiosity to find innovative solutions and get things done. Agile and Resilient: Thrives under pressure in a fast paced environment. Exceptional Cross-Functional Connector: Uses strong communication and negotiation skills to build and seamlessly manage productive relationships with internal teams, external brands, and senior stakeholders. Sponsorship Candidates wishing to apply who would require sponsorship for this role will be required to meet the Home Office sponsorship requirements. For further information please see: . We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned. At NEXT, we believe the best work happens when there are no barriers to collaboration. That's why we are a Google powered workspace. From your very first day, you'll be using the full Google Workspace suite; Docs, Drive, and Meet, to stay connected and move fast. If your previous experience is rooted in other software suites, don't worry! We'll point you to a digital Google toolkit the moment you join, packed with handy guides and insider tips to help you transition smoothly and hit the ground running. Benefits Profit related bonus - based on company performance Management share options Private medical insurance Sharesave scheme - make savings from your net pay to buy NEXT shares at a discount Pension - fixed contribution rates from both an employer and employee perspective, but you're also able to make additional voluntary contributions (AVCs) if you wish to save more. Life assurance Group income protection Wagestream - helping you make the most out of your money Salary finance - offers access to affordable loans repaid through salary, simple savings and free financial education. 25% staff discount on most NEXT products - plus discount on other products Direct to work - NEXT orders delivered free to the office for collection VIP sale - early access to the NEXT sale Access to NEXT staff shops Octopus energy - like cycle to work, but for electric vehicles Free parking (excluding London locations) National and local discounts on goods and services - this includes things like discounted cinema tickets Wellhub - includes access to discounted gym membership Simply health - a healthcare subscription service Aviva Digicare Workplace+ healthcare service - 7 Free services including Digital GP appointments and an annual health check. A range of dedicated 3rd party wellbeing partners Free eye testing - voucher to use at specific locations Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail. What's Next? Apply Show us what you can do. Submit your application online and our recruitment team will take a first look at your experience and strengths. Inform Let's talk. We will get in touch for an initial conversation by phone or video to learn more about you and share what the team is looking for. Review If you are invited to an interview, you may be asked to present an interview task or portfolio and talk through your experience in a competency based interview. It is also your chance to ask questions and get to know us. Offer If it's the right match, our recruitment team will be in touch with a job offer and next steps. This is where your journey with NEXT begins. Team Overview This is where ideas become incredible collections. Designers, Buyers, Merchandisers, and Technologists collaborate to create products our customers love. You'll spot global trends, strategically balance our range plans and meticulously test quality so every season feels fresh, inspiring and exceptional. Explore similar opportunities across our business.
Job Title: Systems Engineer Location: Devonport, Plymouth + Hybrid Working Arrangements Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent Role ID: SF73914 Engineer the future of maritime defence technology At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as a Systems Engineer at Devonport, near Plymouth, Devon. The role As a Systems Engineer, you'll work at the forefront of cyber and electromagnetic activities within the maritime defence domain, contributing to innovative engineering solutions that protect and enhance national security. This is your opportunity to support the design, integration, and delivery of advanced communication and combat systems used in complex naval environments. You'll join our growing Mission Systems team, collaborating with subject matter experts across engineering disciplines to deliver high-impact projects from concept through to operation. Every day brings new challenges and opportunities to develop your skills, influence major programmes, and build a rewarding career in a fast-moving, purpose-driven industry. Day-to-day, you'll manage and take ownership of all systems engineering activities integral to these projects. Manage and oversee all specialist engineering activities including Requirements, Design, Build & Code, Safety, Integration, Verification, Transition & Validation (IVTV) and Product Security Own all Systems Engineering artifacts for assigned work packages including development of engineering plans and oversight of equipment obsolescence and configuration control Produce technical reports and documentation as well as review and update project technical documentation, whilst ensuring appropriate Babcock engineering assurance process is applied to all technical tasks associated with the projects. Support to project stakeholder working groups providing project specific systems technical advice to MOD Authorities Provide support to bids and proposals for new business development. This role is full time, 35 hours per week and provides hybrid working arrangements dependent on business need but typically this would be 2 days a week working from home. Essential experience of the Systems Engineer Demonstrable systems engineering experience across the systems engineering lifecycle V-Model or equivalent from initial concepts to disposal. Experience and understanding of systems engineering communication systems including VHF, HF, UHF would be advantageous. Knowledge of UK Ministry of Defence (MoD) practices and ways of working is desirable. Qualifications for the Systems Engineer HNC/HND or Degree in engineering or demonstrable experience in Systems Engineering positions. Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Must be Sole UK National. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK. What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Flexible working - we give people more options to better integrate their work and personal life, whilst ensuring that business needs are met A dynamic working environment Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 16/06/2026
13/06/2026
Full time
Job Title: Systems Engineer Location: Devonport, Plymouth + Hybrid Working Arrangements Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent Role ID: SF73914 Engineer the future of maritime defence technology At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as a Systems Engineer at Devonport, near Plymouth, Devon. The role As a Systems Engineer, you'll work at the forefront of cyber and electromagnetic activities within the maritime defence domain, contributing to innovative engineering solutions that protect and enhance national security. This is your opportunity to support the design, integration, and delivery of advanced communication and combat systems used in complex naval environments. You'll join our growing Mission Systems team, collaborating with subject matter experts across engineering disciplines to deliver high-impact projects from concept through to operation. Every day brings new challenges and opportunities to develop your skills, influence major programmes, and build a rewarding career in a fast-moving, purpose-driven industry. Day-to-day, you'll manage and take ownership of all systems engineering activities integral to these projects. Manage and oversee all specialist engineering activities including Requirements, Design, Build & Code, Safety, Integration, Verification, Transition & Validation (IVTV) and Product Security Own all Systems Engineering artifacts for assigned work packages including development of engineering plans and oversight of equipment obsolescence and configuration control Produce technical reports and documentation as well as review and update project technical documentation, whilst ensuring appropriate Babcock engineering assurance process is applied to all technical tasks associated with the projects. Support to project stakeholder working groups providing project specific systems technical advice to MOD Authorities Provide support to bids and proposals for new business development. This role is full time, 35 hours per week and provides hybrid working arrangements dependent on business need but typically this would be 2 days a week working from home. Essential experience of the Systems Engineer Demonstrable systems engineering experience across the systems engineering lifecycle V-Model or equivalent from initial concepts to disposal. Experience and understanding of systems engineering communication systems including VHF, HF, UHF would be advantageous. Knowledge of UK Ministry of Defence (MoD) practices and ways of working is desirable. Qualifications for the Systems Engineer HNC/HND or Degree in engineering or demonstrable experience in Systems Engineering positions. Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Must be Sole UK National. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK. What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Flexible working - we give people more options to better integrate their work and personal life, whilst ensuring that business needs are met A dynamic working environment Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 16/06/2026
WHY JOIN US? We're good at what we do - come and join us and you can benefit from: Blended Working Bonus 25 days holiday plus bank holidays (rising to 28) Option to buy holiday days Wellbeing Programme Health Cash Plan Pension Life Assurance Enhanced Maternity/Paternity Cycle to Work Scheme Referral Scheme Long Service Awards Free Parking ABOUT THE ROLE The Project Manager & Business Analyst (PM/BA) plays a critical role in enabling the successful delivery of Data, Digital, and Process initiatives across Eakin Healthcare. Working at the intersection of business stakeholders, the Data Team, and the Process (ERP & systems) Team, the role ensures that projects are clearly defined, well prioritised, and delivered in a structured, controlled, and value driven manner. As Eakin Healthcare continues to scale through organic growth and acquisition, this role provides essential structure, discipline, and clarity across an increasingly complex data, systems, and process landscape. As Eakin Healthcare's data platforms, systems landscape, and process complexity continue to grow, this role provides essential capability in requirements gathering, process analysis, project coordination, and delivery governance. The PM/BA will take ownership of translating business needs into clear, actionable requirements and structured delivery plans allowing technical and process specialists to focus on execution and value creation rather than administrative overhead. This is a hybrid role combining project management discipline with strong business analysis capability, supporting initiatives across data platforms, reporting, ERP/process optimisation, system integrations, and digital transformation programmes. The PM/BA is accountable for delivery coordination, governance, and outcomes, while technical and process specialists retain accountability for solution design and build. KEY RESPONSIBILITIES Project Management Plan, coordinate, and manage Data & Process projects from initiation through to delivery, ensuring clear scope, milestones, dependencies, and ownership. Maintain project plans, RAID logs, delivery timelines, and status reporting aligned to agreed governance. Support prioritisation of initiatives in collaboration with Data & Process leadership, balancing capacity, business value, and risk. Facilitate project forums, workshops, and steering updates as required. Track delivery progress, proactively managing risks, issues, and dependencies across teams and third-party suppliers where applicable. Business Analysis & Requirements Lead structured requirements gathering with business stakeholders using workshops, interviews, and process walkthroughs. Document business requirements, functional requirements, acceptance criteria, user stories, and process flows in a clear and consistent manner. Analyse current state (as is) and design future state (to be) processes, identifying inefficiencies, risks, and improvement opportunities. Ensure requirements are validated, signed off, and traceable through to delivery and measurable business outcomes. Act as the primary translation layer between business needs and technical / process delivery teams. Process & Change Enablement Support process re-engineering initiatives across ERP, data, and operational workflows. Ensure changes are clearly documented, communicated, and handed over into BAU with appropriate controls. Support business readiness and adoption by working with stakeholders to ensure changes are understood and embedded post-implementation. Contribute to continuous improvement by identifying repeat issues, delivery bottlenecks, and opportunities for standardisation. Other To adhere to the company's Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible To be responsible for your own health and safety and that of your colleagues, in accordance with the company's Health and Safety policy To adhere to the company's Quality policy and Environmental policy To undertake other duties as may be reasonably required WHAT WE'RE LOOKING FOR Essential Proven experience in a Project Manager and/or Business Analyst role within IT, Data, Digital, or Process driven environments. Strong experience gathering, documenting, and managing business and functional requirements. Demonstrable ability to manage multiple workstreams and stakeholders concurrently. Excellent written and verbal communication skills, with the ability to engage both technical and non-technical audiences. Strong analytical mindset with the ability to break down complex problems into structured, actionable components. Experience working with cross functional teams, including IT, Data, Finance, Operations, and Commercial functions. Experience operating within complex, multi-stakeholder or multi-entity environments. Desirable Experience supporting Data, Analytics, ERP (e.g. Sage X3), or systems integration projects. Familiarity with pragmatically applying Agile, hybrid, or waterfall delivery approaches. Experience in process mapping and improvement methodologies (e.g. Lean, continuous improvement). Exposure to data governance, reporting, or analytics delivery environments. Experience working with third party vendors or implementation partners. KEY WORKING RELATIONSHIPS Internal Data Team - Data Operations Manager, Analyst Engineers, Data Engineers Process Team - ERP and systems process specialists Business Stakeholders - Finance, Operations, Commercial, Supply Chain, Manufacturing Digital Systems - Infrastructure, Applications, Security (as required) Senior Stakeholders - Executive sponsors and decision makers for prioritised initiatives External Third Party Suppliers - ERP, data platform, and systems vendors COMPETENCIES Manages Complexity Making sense of complex, high-quantity, and sometimes contradictory information to effectively solve problems. Plans and Aligns Planning and prioritising work to meet commitments aligned with organisational goals. Optimises Work Processes Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Balances Stakeholders Anticipating and balancing the needs of multiple stakeholders. Business Insight Applying knowledge of business and the marketplace to advance the organisation's goals. Communicates Effectively Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Collaborates Building partnerships and working collaboratively with others to meet shared objectives. Manages Ambiguity Operating effectively, even when things are not certain or the way forward is not clear.
13/06/2026
Full time
WHY JOIN US? We're good at what we do - come and join us and you can benefit from: Blended Working Bonus 25 days holiday plus bank holidays (rising to 28) Option to buy holiday days Wellbeing Programme Health Cash Plan Pension Life Assurance Enhanced Maternity/Paternity Cycle to Work Scheme Referral Scheme Long Service Awards Free Parking ABOUT THE ROLE The Project Manager & Business Analyst (PM/BA) plays a critical role in enabling the successful delivery of Data, Digital, and Process initiatives across Eakin Healthcare. Working at the intersection of business stakeholders, the Data Team, and the Process (ERP & systems) Team, the role ensures that projects are clearly defined, well prioritised, and delivered in a structured, controlled, and value driven manner. As Eakin Healthcare continues to scale through organic growth and acquisition, this role provides essential structure, discipline, and clarity across an increasingly complex data, systems, and process landscape. As Eakin Healthcare's data platforms, systems landscape, and process complexity continue to grow, this role provides essential capability in requirements gathering, process analysis, project coordination, and delivery governance. The PM/BA will take ownership of translating business needs into clear, actionable requirements and structured delivery plans allowing technical and process specialists to focus on execution and value creation rather than administrative overhead. This is a hybrid role combining project management discipline with strong business analysis capability, supporting initiatives across data platforms, reporting, ERP/process optimisation, system integrations, and digital transformation programmes. The PM/BA is accountable for delivery coordination, governance, and outcomes, while technical and process specialists retain accountability for solution design and build. KEY RESPONSIBILITIES Project Management Plan, coordinate, and manage Data & Process projects from initiation through to delivery, ensuring clear scope, milestones, dependencies, and ownership. Maintain project plans, RAID logs, delivery timelines, and status reporting aligned to agreed governance. Support prioritisation of initiatives in collaboration with Data & Process leadership, balancing capacity, business value, and risk. Facilitate project forums, workshops, and steering updates as required. Track delivery progress, proactively managing risks, issues, and dependencies across teams and third-party suppliers where applicable. Business Analysis & Requirements Lead structured requirements gathering with business stakeholders using workshops, interviews, and process walkthroughs. Document business requirements, functional requirements, acceptance criteria, user stories, and process flows in a clear and consistent manner. Analyse current state (as is) and design future state (to be) processes, identifying inefficiencies, risks, and improvement opportunities. Ensure requirements are validated, signed off, and traceable through to delivery and measurable business outcomes. Act as the primary translation layer between business needs and technical / process delivery teams. Process & Change Enablement Support process re-engineering initiatives across ERP, data, and operational workflows. Ensure changes are clearly documented, communicated, and handed over into BAU with appropriate controls. Support business readiness and adoption by working with stakeholders to ensure changes are understood and embedded post-implementation. Contribute to continuous improvement by identifying repeat issues, delivery bottlenecks, and opportunities for standardisation. Other To adhere to the company's Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible To be responsible for your own health and safety and that of your colleagues, in accordance with the company's Health and Safety policy To adhere to the company's Quality policy and Environmental policy To undertake other duties as may be reasonably required WHAT WE'RE LOOKING FOR Essential Proven experience in a Project Manager and/or Business Analyst role within IT, Data, Digital, or Process driven environments. Strong experience gathering, documenting, and managing business and functional requirements. Demonstrable ability to manage multiple workstreams and stakeholders concurrently. Excellent written and verbal communication skills, with the ability to engage both technical and non-technical audiences. Strong analytical mindset with the ability to break down complex problems into structured, actionable components. Experience working with cross functional teams, including IT, Data, Finance, Operations, and Commercial functions. Experience operating within complex, multi-stakeholder or multi-entity environments. Desirable Experience supporting Data, Analytics, ERP (e.g. Sage X3), or systems integration projects. Familiarity with pragmatically applying Agile, hybrid, or waterfall delivery approaches. Experience in process mapping and improvement methodologies (e.g. Lean, continuous improvement). Exposure to data governance, reporting, or analytics delivery environments. Experience working with third party vendors or implementation partners. KEY WORKING RELATIONSHIPS Internal Data Team - Data Operations Manager, Analyst Engineers, Data Engineers Process Team - ERP and systems process specialists Business Stakeholders - Finance, Operations, Commercial, Supply Chain, Manufacturing Digital Systems - Infrastructure, Applications, Security (as required) Senior Stakeholders - Executive sponsors and decision makers for prioritised initiatives External Third Party Suppliers - ERP, data platform, and systems vendors COMPETENCIES Manages Complexity Making sense of complex, high-quantity, and sometimes contradictory information to effectively solve problems. Plans and Aligns Planning and prioritising work to meet commitments aligned with organisational goals. Optimises Work Processes Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Balances Stakeholders Anticipating and balancing the needs of multiple stakeholders. Business Insight Applying knowledge of business and the marketplace to advance the organisation's goals. Communicates Effectively Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Collaborates Building partnerships and working collaboratively with others to meet shared objectives. Manages Ambiguity Operating effectively, even when things are not certain or the way forward is not clear.
Business Analyst (Technical) - CDDaT Ref: 165384 Salary: £35,412 p.a. plus benefits Hours: 37 hours per week Contract: 18 Month Fixed Term Contract Swindon Borough Council is reshaping how Cyber, Digital, Data and Technology (CDDaT) support transformation across the organisation, and we're looking for a Technical Business Analyst to support us in delivering this. You'll work across major transformation programmes, helping services move from ideas and ambition into structured, deliverable change. That means understanding stakeholder engagement, service redesign and organisational reality. To excel in this role, you will need to understand how CDDaT can help to accelerate and support this transformation. You'll work closely with multidisciplinary teams, including technical teams and operational services across the Council, helping to support programmes that span digital transformation, data and insight, automation, technology change, AI-enabled delivery and wider organisational improvement. Qualifications & Experience Experience of successfully managing change at a team level Experience of managing effective communication with a range of stakeholders at all levels, including Directors and Heads of Service to provide recommendations for process improvements Experience of identifying trends and insights from data to inform areas for improvement Experience of applying business analysis skills to a project from discovery to implementation Experience of facilitating workshops and eliciting requirements You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act for the effective performance of a customer-facing role). The team operates a hybrid working model with all practitioners expected to be in the office for a minimum of two days per week. As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Statement of Commitment to Equality & Inclusion. Closing date: 18 June 2026
13/06/2026
Full time
Business Analyst (Technical) - CDDaT Ref: 165384 Salary: £35,412 p.a. plus benefits Hours: 37 hours per week Contract: 18 Month Fixed Term Contract Swindon Borough Council is reshaping how Cyber, Digital, Data and Technology (CDDaT) support transformation across the organisation, and we're looking for a Technical Business Analyst to support us in delivering this. You'll work across major transformation programmes, helping services move from ideas and ambition into structured, deliverable change. That means understanding stakeholder engagement, service redesign and organisational reality. To excel in this role, you will need to understand how CDDaT can help to accelerate and support this transformation. You'll work closely with multidisciplinary teams, including technical teams and operational services across the Council, helping to support programmes that span digital transformation, data and insight, automation, technology change, AI-enabled delivery and wider organisational improvement. Qualifications & Experience Experience of successfully managing change at a team level Experience of managing effective communication with a range of stakeholders at all levels, including Directors and Heads of Service to provide recommendations for process improvements Experience of identifying trends and insights from data to inform areas for improvement Experience of applying business analysis skills to a project from discovery to implementation Experience of facilitating workshops and eliciting requirements You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act for the effective performance of a customer-facing role). The team operates a hybrid working model with all practitioners expected to be in the office for a minimum of two days per week. As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Statement of Commitment to Equality & Inclusion. Closing date: 18 June 2026
Senior Trading Operations Associate - Fanatics Markets London, United Kingdom and 1 more Job Description Fanatics Markets is the real-money prediction and trading app where you can invest in moments you care about. Built on a secure platform, we let users predict real-world outcomes and trade on events they actually follow - from sports and entertainment to political elections and beyond. Our mission is to redefine how fans engage with the moments and markets that matter most. We're looking for the right people to help us build the future of prediction markets. As a Trading Operations Associate, you will be responsible for the day-to-day operational management of the pre-live and live Prediction Markets product. This includes supporting markets from creation through settlement and helping to ensure the product runs smoothly and accurately for customers. You will work closely with Customer Operations, Product, Content, and other internal teams, dealing with incidents as they arise and contributing to improvements that help deliver a consistently best-in-class customer experience. The role is ahybrid position, based inLeeds or London. The role involves flexible working hours, including evenings, weekends, and public holidays, to support a busy sporting and events calendar. Key Responsibilities Support the creation, monitoring, and settlement of prediction markets Manage internal and third-party operational incidents, working with customer-facing teams to resolve issues quickly and minimise customer impact Monitor customer-facing markets, ensuring information, outcomes, and settlement are accurate and clearly presented Support Customer Operations with market-related queries and issue resolution Work with internal teams and third parties to improve processes, tools, and operational workflows Support daily market setup and live readiness, working with Trading and Product teams to ensure markets are available and operating as expected Support operational performance reporting and analysis linked to customer experience Identify issues and opportunities for improvement, taking ownership of practical solutions Take on additional operational tasks as required as the product and team evolve Candidate Profile & Requirements Knowledge of or experience with cryptocurrency, blockchain or prediction markets is preferred. A genuine interest in prediction markets is essential, whether through direct experience or a strong desire to build expertise in this space. Understanding of sports trading operations or prior trading experience is preferred. Exceptional attention to detail, with the ability to maintain accuracy and sound judgment in a fast-paced, high-pressure environment. Proactive self-starter who communicates clearly, raises issues early, asks thoughtful questions, and drives solutions independently. Collaborative team player who partners effectively across Customer Operations, Product, and Trading teams. Highly organized and reliable, with strong time management skills and a customer-first mindset, understanding how operational accuracy directly impacts the end-user experience. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Job Info Posting Date 02/18/2026, 03:04 PM Locations 210 Euston Road, London, GBR, NW1 2DA, GB
13/06/2026
Full time
Senior Trading Operations Associate - Fanatics Markets London, United Kingdom and 1 more Job Description Fanatics Markets is the real-money prediction and trading app where you can invest in moments you care about. Built on a secure platform, we let users predict real-world outcomes and trade on events they actually follow - from sports and entertainment to political elections and beyond. Our mission is to redefine how fans engage with the moments and markets that matter most. We're looking for the right people to help us build the future of prediction markets. As a Trading Operations Associate, you will be responsible for the day-to-day operational management of the pre-live and live Prediction Markets product. This includes supporting markets from creation through settlement and helping to ensure the product runs smoothly and accurately for customers. You will work closely with Customer Operations, Product, Content, and other internal teams, dealing with incidents as they arise and contributing to improvements that help deliver a consistently best-in-class customer experience. The role is ahybrid position, based inLeeds or London. The role involves flexible working hours, including evenings, weekends, and public holidays, to support a busy sporting and events calendar. Key Responsibilities Support the creation, monitoring, and settlement of prediction markets Manage internal and third-party operational incidents, working with customer-facing teams to resolve issues quickly and minimise customer impact Monitor customer-facing markets, ensuring information, outcomes, and settlement are accurate and clearly presented Support Customer Operations with market-related queries and issue resolution Work with internal teams and third parties to improve processes, tools, and operational workflows Support daily market setup and live readiness, working with Trading and Product teams to ensure markets are available and operating as expected Support operational performance reporting and analysis linked to customer experience Identify issues and opportunities for improvement, taking ownership of practical solutions Take on additional operational tasks as required as the product and team evolve Candidate Profile & Requirements Knowledge of or experience with cryptocurrency, blockchain or prediction markets is preferred. A genuine interest in prediction markets is essential, whether through direct experience or a strong desire to build expertise in this space. Understanding of sports trading operations or prior trading experience is preferred. Exceptional attention to detail, with the ability to maintain accuracy and sound judgment in a fast-paced, high-pressure environment. Proactive self-starter who communicates clearly, raises issues early, asks thoughtful questions, and drives solutions independently. Collaborative team player who partners effectively across Customer Operations, Product, and Trading teams. Highly organized and reliable, with strong time management skills and a customer-first mindset, understanding how operational accuracy directly impacts the end-user experience. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Job Info Posting Date 02/18/2026, 03:04 PM Locations 210 Euston Road, London, GBR, NW1 2DA, GB
Do great work, have great fun and develop your career alongside a group of ridiculously talented people. As an experienced Strategic Planner, you'll be responsible for developing and guiding the strategic direction of digital campaigns, ensuring alignment with our clients' goals. Demonstrating a deep understanding of consumer behaviour, digital channels, media plans, and data analytics, you'll craft compelling strategies that integrate performance and technology that drives commercial success. Note: We offer a hybrid approach and are in the office 3 days per week, based near the Metro Centre in Gateshead. The role If you're an experienced Strategic Planner with excellent communication and analytical skills, please share your CV and we'll be in touch soon. You'll be responsible for: Creating insightful and creative digital strategies that effectively address business objectives for our clients. Conducting comprehensive research on consumer behaviour, channel strategies, and competitor landscapes to inform strategic decisions. Creating detailed strategic plans that outline campaign goals, target audience, messaging, and key performance indicators (KPIs). Collaborating with other agency teams to ensure the strategic vision is effectively translated into compelling campaign ideas and executions. Presenting strategic concepts and campaign plans to clients and internal teams, articulating the rationale behind strategic decisions. Building excellent relationships with clients, maintaining a deep understanding of their industry, competitors, and business goals. Monitoring, analysing and reporting on the performance of digital campaigns, using data to refine and optimise strategies. Collaborating with analytics teams to assess the effectiveness of campaigns against KPIs and make data-driven adjustments as needed. When you join our crew you get a platform to shine and a competitive salary and bonus scheme, 25 days annual leave with the option to buy more (plus public holidays and your birthday off), social activities and office events including our famous monthly breakfast buffets, as well as a range of wellbeing options, a personal development plan, and more! The person Ideally you'll have: 5+ years of experience in strategic planning within a digital marketing agency or related industry. A degree or equivalent experience in marketing, advertising, psychology, or related field. Good understanding of the agency model and the importance of content in marketing campaigns. Strong understanding of digital marketing channels, including SEO, PPC, content marketing, and social media, with knowledge of branding and positioning strategies. Experience with customer journey mapping, data analysis tools (e.g., Google Analytics, Excel) and market research methodologies. Superb storytelling and presenting skills, with the ability to articulate complex ideas clearly and persuasively. Clear commercial skills, able to understand business priorities and growth drivers, and how your strategies will support our clients success. And fantastic if you also have: Experience working in a dynamic agency environment and/or for public sector organisations. A great attitude and willingness to support colleagues and contribute to a positive team spirit. A passion to train and share skills with other team members and departments.
13/06/2026
Full time
Do great work, have great fun and develop your career alongside a group of ridiculously talented people. As an experienced Strategic Planner, you'll be responsible for developing and guiding the strategic direction of digital campaigns, ensuring alignment with our clients' goals. Demonstrating a deep understanding of consumer behaviour, digital channels, media plans, and data analytics, you'll craft compelling strategies that integrate performance and technology that drives commercial success. Note: We offer a hybrid approach and are in the office 3 days per week, based near the Metro Centre in Gateshead. The role If you're an experienced Strategic Planner with excellent communication and analytical skills, please share your CV and we'll be in touch soon. You'll be responsible for: Creating insightful and creative digital strategies that effectively address business objectives for our clients. Conducting comprehensive research on consumer behaviour, channel strategies, and competitor landscapes to inform strategic decisions. Creating detailed strategic plans that outline campaign goals, target audience, messaging, and key performance indicators (KPIs). Collaborating with other agency teams to ensure the strategic vision is effectively translated into compelling campaign ideas and executions. Presenting strategic concepts and campaign plans to clients and internal teams, articulating the rationale behind strategic decisions. Building excellent relationships with clients, maintaining a deep understanding of their industry, competitors, and business goals. Monitoring, analysing and reporting on the performance of digital campaigns, using data to refine and optimise strategies. Collaborating with analytics teams to assess the effectiveness of campaigns against KPIs and make data-driven adjustments as needed. When you join our crew you get a platform to shine and a competitive salary and bonus scheme, 25 days annual leave with the option to buy more (plus public holidays and your birthday off), social activities and office events including our famous monthly breakfast buffets, as well as a range of wellbeing options, a personal development plan, and more! The person Ideally you'll have: 5+ years of experience in strategic planning within a digital marketing agency or related industry. A degree or equivalent experience in marketing, advertising, psychology, or related field. Good understanding of the agency model and the importance of content in marketing campaigns. Strong understanding of digital marketing channels, including SEO, PPC, content marketing, and social media, with knowledge of branding and positioning strategies. Experience with customer journey mapping, data analysis tools (e.g., Google Analytics, Excel) and market research methodologies. Superb storytelling and presenting skills, with the ability to articulate complex ideas clearly and persuasively. Clear commercial skills, able to understand business priorities and growth drivers, and how your strategies will support our clients success. And fantastic if you also have: Experience working in a dynamic agency environment and/or for public sector organisations. A great attitude and willingness to support colleagues and contribute to a positive team spirit. A passion to train and share skills with other team members and departments.
Founded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem. The site's audience of over 7 million monthly users is drawn in by a combination of news, editorial, club listings and ticketing, RA branded events at venues and festivals worldwide, original films and a weekly mix series that has run for 20 years. Purpose of the role Own and elevate RA's reviews and curation across all channels. You will use strong editorial judgement, media savvy and deep curiosity for electronic music, old and new, to not just curate and edit reviews, but also humanise, define and communicate RA's curation for a new generation on video. You will sustain RA's long history of quality reviews and cultural commentary on web, while also integrating new audiences who look to RA as a tastemaker and music discovery tool across all channels and formats. You'll work closely with the Editor, Digital Editor, Head of Content Strategy and various leads across the Editorial and Content teams to innovate what RA covers, and how RA talks about music across editorial and social media for the 2020s. Key responsibilities Editorial judgement and direction: An intuitive understanding of what works for RA's coverage in reviews and curation, and how to reinvigorate it. Collaboration and video: Work closely across the Editorial and Content teams, and regularly pitch, present, co produce and appear in video formats. Discovery and coverage planning: Track upcoming releases and artist activity, as well as planning key anniversaries and tentpole coverage outside of new music where possible. Scene knowledge: Track cultural shifts across scenes, with strong knowledge of what is rising or falling in cultural value in the main markets for club culture worldwide. Maintain output: You will lead commissioning and publication of all reviews on ra.co, as well as innovating and executing new ways for RA to cover specialist areas in electronic production, club culture and digital scenes. Contributor network: Establish a fresh roster of contributors and improve quality and turnaround through strong commissioning, editing and relationship management. Availability: Acting with speed on short lead or surprise releases will take you far. Proven editorial judgement. Able to make clear calls on what RA should cover, and why. Comfortable on camera. Happy to present, record and recommend music on video regularly. Strong writing and editing skills, able to deliver to deadline. Social forward mindset. Comfortable shaping ideas for RA's social and video channels as part of your curatorial mindset. Meeting a modern audience where they live is crucial. Experience commissioning and managing freelancers. Strong briefs, clean edits, constructive feedback and reliable contributor relationships. Collaborative and organised. Works well with Editorial, Content and Social partners, and keeps work moving with clear ownership and good lead time. What we offer you Generous annual leave policies aimed at promoting work life balance. Flexibility in working arrangements, offering hybrid or remote work options based on role requirements and location. Matching pension schemes and/or 401k. Comprehensive staff wellbeing initiatives, featuring regular activities and workplace programmes to support mental and physical health. This includes discounted Classpass memberships, and custom fitted earplugs. Company led social events, team lunches, and discounts on RA merch. Paid annual volunteering allowance, encouraging contributions to community projects and charities you care about. Regular company wide Q&A's with senior leadership, along with ongoing virtual educational training sessions for all staff. As an independent company run by devoted dance music enthusiasts, our mission is to bring together the world's electronic music communities. Our Global Content Network (GCN) and international teams help us establish connections with hyper niche local scenes. We became B Corp certified in 2024, which counts us among businesses leading a global movement for an inclusive, equitable, and regenerative economy and part of a community that meets high social and environmental impact standards. We especially welcome applicants from diverse backgrounds, abilities, ethnicities, experiences, gender identities, and sexual orientations. We aim for our team to reflect the communities we engage with. We ensure everyone is valued and respected by actively promoting equality, diversity, and inclusion in our workplace. Our values Electronic music is art. We celebrate the progressive values that underpin electronic music. We advocate for a more inclusive and equitable electronic music community. We honour the past, present and future of electronic music. We use innovation to empower the community. We choose honesty over gain and purpose over profit. We're always front left. This is a full time position, based in London. The position requires applicants to be based in the relevant location and to work from the office three days per week. The annual salary range for this role is k GBP. If you have questions about the role, please contact . This listing will remain open for a minimum of two weeks from the 27th March 2026. Please be sure to add to your contacts and check your junk/spam folder for emails from us.
13/06/2026
Full time
Founded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem. The site's audience of over 7 million monthly users is drawn in by a combination of news, editorial, club listings and ticketing, RA branded events at venues and festivals worldwide, original films and a weekly mix series that has run for 20 years. Purpose of the role Own and elevate RA's reviews and curation across all channels. You will use strong editorial judgement, media savvy and deep curiosity for electronic music, old and new, to not just curate and edit reviews, but also humanise, define and communicate RA's curation for a new generation on video. You will sustain RA's long history of quality reviews and cultural commentary on web, while also integrating new audiences who look to RA as a tastemaker and music discovery tool across all channels and formats. You'll work closely with the Editor, Digital Editor, Head of Content Strategy and various leads across the Editorial and Content teams to innovate what RA covers, and how RA talks about music across editorial and social media for the 2020s. Key responsibilities Editorial judgement and direction: An intuitive understanding of what works for RA's coverage in reviews and curation, and how to reinvigorate it. Collaboration and video: Work closely across the Editorial and Content teams, and regularly pitch, present, co produce and appear in video formats. Discovery and coverage planning: Track upcoming releases and artist activity, as well as planning key anniversaries and tentpole coverage outside of new music where possible. Scene knowledge: Track cultural shifts across scenes, with strong knowledge of what is rising or falling in cultural value in the main markets for club culture worldwide. Maintain output: You will lead commissioning and publication of all reviews on ra.co, as well as innovating and executing new ways for RA to cover specialist areas in electronic production, club culture and digital scenes. Contributor network: Establish a fresh roster of contributors and improve quality and turnaround through strong commissioning, editing and relationship management. Availability: Acting with speed on short lead or surprise releases will take you far. Proven editorial judgement. Able to make clear calls on what RA should cover, and why. Comfortable on camera. Happy to present, record and recommend music on video regularly. Strong writing and editing skills, able to deliver to deadline. Social forward mindset. Comfortable shaping ideas for RA's social and video channels as part of your curatorial mindset. Meeting a modern audience where they live is crucial. Experience commissioning and managing freelancers. Strong briefs, clean edits, constructive feedback and reliable contributor relationships. Collaborative and organised. Works well with Editorial, Content and Social partners, and keeps work moving with clear ownership and good lead time. What we offer you Generous annual leave policies aimed at promoting work life balance. Flexibility in working arrangements, offering hybrid or remote work options based on role requirements and location. Matching pension schemes and/or 401k. Comprehensive staff wellbeing initiatives, featuring regular activities and workplace programmes to support mental and physical health. This includes discounted Classpass memberships, and custom fitted earplugs. Company led social events, team lunches, and discounts on RA merch. Paid annual volunteering allowance, encouraging contributions to community projects and charities you care about. Regular company wide Q&A's with senior leadership, along with ongoing virtual educational training sessions for all staff. As an independent company run by devoted dance music enthusiasts, our mission is to bring together the world's electronic music communities. Our Global Content Network (GCN) and international teams help us establish connections with hyper niche local scenes. We became B Corp certified in 2024, which counts us among businesses leading a global movement for an inclusive, equitable, and regenerative economy and part of a community that meets high social and environmental impact standards. We especially welcome applicants from diverse backgrounds, abilities, ethnicities, experiences, gender identities, and sexual orientations. We aim for our team to reflect the communities we engage with. We ensure everyone is valued and respected by actively promoting equality, diversity, and inclusion in our workplace. Our values Electronic music is art. We celebrate the progressive values that underpin electronic music. We advocate for a more inclusive and equitable electronic music community. We honour the past, present and future of electronic music. We use innovation to empower the community. We choose honesty over gain and purpose over profit. We're always front left. This is a full time position, based in London. The position requires applicants to be based in the relevant location and to work from the office three days per week. The annual salary range for this role is k GBP. If you have questions about the role, please contact . This listing will remain open for a minimum of two weeks from the 27th March 2026. Please be sure to add to your contacts and check your junk/spam folder for emails from us.
About ITRS At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you- We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters- Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow- Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of Role This role sits at the heart of ITRS's next chapter. Reporting to our Global Head of Product and GTM Strategy, you will shape the next generation of Digital Experience Monitoring in ITRS, turning complex data into simple, elegant journeys so people act with confidence. Your focus is clarity, speed to insight, and easier adoption, including stronger trial-to-paid conversion in a product-led model. You will build, test, and iterate, using AI where it helps. You will elevate look and feel, and evolve our design system so the platform feels crisp and consistent. If you enjoy hard problems and want your work to change how people act on live data, this is for you. This is a role with real ownership and visibility. You will have a clear voice in what we build. As a Senior Product Designer, you own outcomes, not just deliverables. You stay close to customers and turn insight and technology into a clear design vision. You make complex information easy to read and act on, value craft and consistency, and care about measurable results for users and the business in this individual contributor role. This role offers a hybrid work schedule from our London HQ. As an Senior Product Designer, you will: Turn research and product data into clear problems, hypotheses, and simple journeys. Design intuitive, data-heavy workflows and dashboards that surface insight fast. Create wireframes, prototypes, and high-fidelity UI in Figma, then take it to production. Raise the visual quality of every screen, with clear typography, careful spacing, thoughtful motion, and assured use of colour. Partner with engineers to scope, iterate, and ship, with clear specs and build reviews. Run focused usability tests, share findings, and close the loop with improvements. Improve trials and onboarding so new users see value fast. Tell the story of your work with outcomes and metrics. A strong SaaS portfolio with case studies that show the problem, process, final design, business impact, and refined UI craft. Deep experience in data analytics and visualisation. You lead users to insight with clear information design. 5+ years in product design or UX for web apps. B2B or product-led experience is a bonus. Expert Figma skills and design-system experience. You know components, variants, and Auto Layout. Comfortable with user research. Interviews, task analysis, and usability testing. Excellent interaction and visual design. You sweat the details and ship interfaces that feel effortless. Clear communicator who explains decisions and handles trade-offs well. Someone applying for this role would benefit from experience in monitoring or observability, dashboards for expert users, and basic front-end or prototyping skills. Health Insurance and Dental Health Cover for you and your dependants Employee Assistance Programme Pension Flexible Hybrid Working Enhanced Parental Leave Travel Insurance Life Assurance Income Protection Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
13/06/2026
Full time
About ITRS At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you- We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters- Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow- Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of Role This role sits at the heart of ITRS's next chapter. Reporting to our Global Head of Product and GTM Strategy, you will shape the next generation of Digital Experience Monitoring in ITRS, turning complex data into simple, elegant journeys so people act with confidence. Your focus is clarity, speed to insight, and easier adoption, including stronger trial-to-paid conversion in a product-led model. You will build, test, and iterate, using AI where it helps. You will elevate look and feel, and evolve our design system so the platform feels crisp and consistent. If you enjoy hard problems and want your work to change how people act on live data, this is for you. This is a role with real ownership and visibility. You will have a clear voice in what we build. As a Senior Product Designer, you own outcomes, not just deliverables. You stay close to customers and turn insight and technology into a clear design vision. You make complex information easy to read and act on, value craft and consistency, and care about measurable results for users and the business in this individual contributor role. This role offers a hybrid work schedule from our London HQ. As an Senior Product Designer, you will: Turn research and product data into clear problems, hypotheses, and simple journeys. Design intuitive, data-heavy workflows and dashboards that surface insight fast. Create wireframes, prototypes, and high-fidelity UI in Figma, then take it to production. Raise the visual quality of every screen, with clear typography, careful spacing, thoughtful motion, and assured use of colour. Partner with engineers to scope, iterate, and ship, with clear specs and build reviews. Run focused usability tests, share findings, and close the loop with improvements. Improve trials and onboarding so new users see value fast. Tell the story of your work with outcomes and metrics. A strong SaaS portfolio with case studies that show the problem, process, final design, business impact, and refined UI craft. Deep experience in data analytics and visualisation. You lead users to insight with clear information design. 5+ years in product design or UX for web apps. B2B or product-led experience is a bonus. Expert Figma skills and design-system experience. You know components, variants, and Auto Layout. Comfortable with user research. Interviews, task analysis, and usability testing. Excellent interaction and visual design. You sweat the details and ship interfaces that feel effortless. Clear communicator who explains decisions and handles trade-offs well. Someone applying for this role would benefit from experience in monitoring or observability, dashboards for expert users, and basic front-end or prototyping skills. Health Insurance and Dental Health Cover for you and your dependants Employee Assistance Programme Pension Flexible Hybrid Working Enhanced Parental Leave Travel Insurance Life Assurance Income Protection Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
Create digital experiences that customers love. At Sally Europe, we're passionate about creating seamless, inspiring online experiences that help customers discover, shop, and engage with the brands they love. We're looking for a talented eCommerce UX/UI Digital Designer to join our Digital Experience team and help shape the future of our websites across Europe. If you're curious about customer behaviour, passionate about user centred design, and excited by the opportunity to turn insights into high performing digital experiences, we'd love to hear from you. What you'll be doing As part of our eCommerce team, you'll play a key role in designing and improving customer journeys across our digital platforms. You'll combine creativity, customer insight, and data driven thinking to deliver engaging experiences that support both customer satisfaction and business growth. Your responsibilities will include: Designing and optimising customer journeys, landing pages, and website experiences across Sally Europe websites. Creating wireframes, prototypes, and high fidelity designs using industry leading design tools. Collaborating with developers, marketers, merchandisers, and stakeholders to bring campaigns, content, and promotions to life online. Using analytics, heatmaps, customer feedback, usability testing, and research to identify opportunities for improvement. Conducting user research and testing to better understand customer needs and behaviours. Turning customer insights into clear design recommendations that improve engagement and conversion. Supporting the evolution of our design system, reusable components, and UX/UI standards. Monitoring competitor activity and emerging UX trends to help keep our digital experience ahead of the curve. Contributing to workshops and cross functional projects that drive innovation and continuous improvement. What we're looking for Experience in UX/UI, digital design, or eCommerce design. Strong proficiency in Figma, Adobe Creative Suite, and prototyping tools. A solid understanding of UX principles, accessibility, usability, and customer centred design. Experience conducting user research, usability testing, or customer insight analysis. Confidence using data and analytics to inform design decisions. Strong communication skills and the ability to present ideas and challenge constructively. Excellent organisation and time management skills, with the ability to manage multiple priorities. A collaborative mindset combined with the confidence to work independently when needed. Benefits Competitive Salary, Pension, Staff Discount We welcome applications from everyone and are committed to fostering an inclusive workplace where diversity is celebrated. As part of our culture to "add colour to the world," we ensure fair treatment for all, regardless of age, disability, gender, marital status, pregnancy, race, religion, or sexual orientation.
13/06/2026
Full time
Create digital experiences that customers love. At Sally Europe, we're passionate about creating seamless, inspiring online experiences that help customers discover, shop, and engage with the brands they love. We're looking for a talented eCommerce UX/UI Digital Designer to join our Digital Experience team and help shape the future of our websites across Europe. If you're curious about customer behaviour, passionate about user centred design, and excited by the opportunity to turn insights into high performing digital experiences, we'd love to hear from you. What you'll be doing As part of our eCommerce team, you'll play a key role in designing and improving customer journeys across our digital platforms. You'll combine creativity, customer insight, and data driven thinking to deliver engaging experiences that support both customer satisfaction and business growth. Your responsibilities will include: Designing and optimising customer journeys, landing pages, and website experiences across Sally Europe websites. Creating wireframes, prototypes, and high fidelity designs using industry leading design tools. Collaborating with developers, marketers, merchandisers, and stakeholders to bring campaigns, content, and promotions to life online. Using analytics, heatmaps, customer feedback, usability testing, and research to identify opportunities for improvement. Conducting user research and testing to better understand customer needs and behaviours. Turning customer insights into clear design recommendations that improve engagement and conversion. Supporting the evolution of our design system, reusable components, and UX/UI standards. Monitoring competitor activity and emerging UX trends to help keep our digital experience ahead of the curve. Contributing to workshops and cross functional projects that drive innovation and continuous improvement. What we're looking for Experience in UX/UI, digital design, or eCommerce design. Strong proficiency in Figma, Adobe Creative Suite, and prototyping tools. A solid understanding of UX principles, accessibility, usability, and customer centred design. Experience conducting user research, usability testing, or customer insight analysis. Confidence using data and analytics to inform design decisions. Strong communication skills and the ability to present ideas and challenge constructively. Excellent organisation and time management skills, with the ability to manage multiple priorities. A collaborative mindset combined with the confidence to work independently when needed. Benefits Competitive Salary, Pension, Staff Discount We welcome applications from everyone and are committed to fostering an inclusive workplace where diversity is celebrated. As part of our culture to "add colour to the world," we ensure fair treatment for all, regardless of age, disability, gender, marital status, pregnancy, race, religion, or sexual orientation.
Business Analyst (Technical) - CDDaT Ref: 165384 Salary: £35,412 p.a. plus benefits Hours: 37 hours per week Contract: 18 Month Fixed Term Contract Swindon Borough Council is reshaping how Cyber, Digital, Data and Technology (CDDaT) support transformation across the organisation, and we're looking for a Technical Business Analyst to support us in delivering this. You'll work across major transformation programmes, helping services move from ideas and ambition into structured, deliverable change. That means understanding stakeholder engagement, service redesign and organisational reality. To excel in this role, you will need to understand how CDDaT can help to accelerate and support this transformation. You'll work closely with multidisciplinary teams, including technical teams and operational services across the Council, helping to support programmes that span digital transformation, data and insight, automation, technology change, AI-enabled delivery and wider organisational improvement. Qualifications & Experience Experience of successfully managing change at a team level Experience of managing effective communication with a range of stakeholders at all levels, including Directors and Heads of Service to provide recommendations for process improvements Experience of identifying trends and insights from data to inform areas for improvement Experience of applying business analysis skills to a project from discovery to implementation Experience of facilitating workshops and eliciting requirements You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act for the effective performance of a customer-facing role). The team operates a hybrid working model with all practitioners expected to be in the office for a minimum of two days per week. As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Statement of Commitment to Equality & Inclusion. Closing date: 18 June 2026
13/06/2026
Full time
Business Analyst (Technical) - CDDaT Ref: 165384 Salary: £35,412 p.a. plus benefits Hours: 37 hours per week Contract: 18 Month Fixed Term Contract Swindon Borough Council is reshaping how Cyber, Digital, Data and Technology (CDDaT) support transformation across the organisation, and we're looking for a Technical Business Analyst to support us in delivering this. You'll work across major transformation programmes, helping services move from ideas and ambition into structured, deliverable change. That means understanding stakeholder engagement, service redesign and organisational reality. To excel in this role, you will need to understand how CDDaT can help to accelerate and support this transformation. You'll work closely with multidisciplinary teams, including technical teams and operational services across the Council, helping to support programmes that span digital transformation, data and insight, automation, technology change, AI-enabled delivery and wider organisational improvement. Qualifications & Experience Experience of successfully managing change at a team level Experience of managing effective communication with a range of stakeholders at all levels, including Directors and Heads of Service to provide recommendations for process improvements Experience of identifying trends and insights from data to inform areas for improvement Experience of applying business analysis skills to a project from discovery to implementation Experience of facilitating workshops and eliciting requirements You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act for the effective performance of a customer-facing role). The team operates a hybrid working model with all practitioners expected to be in the office for a minimum of two days per week. As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Statement of Commitment to Equality & Inclusion. Closing date: 18 June 2026
About BullishBullish is an institutionally focused global digital asset platform that provides market infrastructure and information services. These include: Bullish Exchange - a regulated and institutionally focused digital assets spot and derivatives exchange, integrating a high-performance central limit order book matching engine with automated market making to provide deep and predictable liquidity. Bullish Exchange is regulated in Germany, Hong Kong, and Gibraltar. CoinDesk Indices - a collection of tradable proprietary and single-asset benchmarks and indices that track the performance of digital assets for global institutions in the digital assets and traditional finance industries. CoinDesk Data - a broad suite of digital assets market data and analytics, providing real-time insights into prices, trends, and market dynamics. CoinDesk Insights - a digital asset media and events provider and operator of a digital media platform that covers news and insights about digital assets, the underlying markets, policy, and blockchain technology.Reports to:Manager, Product DesignBullish is seeking a Senior Product Designer with deep expertise in trading platforms to own end-to-end design of our exchange products. You'll design the complex, real-time tools that traders rely on daily. You have lived and breathed trading products -requiring fluency in order books, execution flows, market data visualization, and professional workflows. You'll have outsized impact on product strategy, user trust, and Bullish's competitive positioning in crypto. Designing the tools that traders rely on every day to navigate digital asset markets. These problems are genuinely hard, complex UX workflows, in one of the fastest-moving and most interesting markets in the world. Your domain expertise will be just as important as your craft.AI/LLM integration is core to how we design. We're building an AI-native design culture, and you'll help shape that evolution. Every designer on our team uses AI tools daily-not as an experiment, but as a fundamental part of our workflow. We're looking for someone already fluent in tools like Claude (Cowork, Design, and Code), OpenAI Codex, Google Gemini, or similar-someone who has integrated these tools into their actual practice and has a point of view on where AI-assisted design is headed.What You'll DoOwn end-to-end design of complex, data-rich trading interfaces. From spot and derivatives trading, portfolio management, order entry, and market analysis tools-you'll make powerful functionality feel intuitive without oversimplifying.Translate deep understanding of trading workflows into strategic design decisions. Work directly with Product Managers and Engineers to define what we build, not just how it looks. Your domain expertise will make you a strategic partner, not just an executor.Leverage AI tools daily to accelerate design workflows-rapid prototyping with AI, LLM-powered research synthesis, generating design variations at scale, and building design-to-code workflows. Push the boundaries of what's possible, not just check boxes.Ship end-to-end: from problem framing and user research through high-fidelity design, prototyping, developer handoff, and visual QA. Own quality through production.Partner with Product, Engineering, and data teams on strategy, prioritization, and tradeoff decisions grounded in user insight and market understanding.Evolve our design system with components and patterns built for trading data tables, charts, order entry, and real-time data displays-ensuring consistency and scalability across the platform.Champion trader insights internally. Bring user research, competitive analysis, and domain knowledge to every product conversation.Contribute to the development and evolution of design processes, libraries, and best practices-including AI integration playbooks.What We're Looking For5+ years designing complex, data-driven products with significant experience on trading platforms, exchange products, or professional financial tools. This is a core requirement, not negotiable.Deep, fluent domain expertise in trading and exchange products. You should understand order types, market microstructure, liquidity, charting, portfolio analytics, and professional trader workflows. Ideally, you've used these products yourself.Daily, demonstrated use of AI/LLM tools in your design practice. Show us in your portfolio or in conversation: How has Claude, Gemini, Figma AI, or similar tools changed the way you design? We want to see integration, not experiments. Experience with Claude (especially Design/Code products) or equivalent is preferred.High agency. You don't wait for perfect briefs or complete information. You identify what matters, make decisions, and move. When you hit blockers, you find a way around them.A strong portfolio of shipped trading or financial products that demonstrates your ability to handle complexity, density, and real-time data without sacrificing usability or craft.Case studies showing your complete design process-from research and ideation through validation and outcomes.Systems thinking. You see how individual features connect to the broader product ecosystem and design holistically across workflows.Expert-level Figma skills and experience with modern prototyping tools.Excellent communication and storytelling. You can articulate design rationale to Engineers, Product Managers, leadership, and traders in language each audience understands.Proven ability to influence stakeholders and advocate for design decisions backed by research and user insight.Experience working in Agile environments and collaborating closely with cross-functional teams across global time zones.Ability to work efficiently in fast-paced, ambiguous environments. You drive clarity rather than wait for it.Results-oriented, adaptable, and passionate about creative problem-solving. You're collaborative, positive, and genuinely passionate about resolving user pain points through thoughtful design.Bullish is proud to be an equal opportunity employer. We are fast evolving and striving towards being a globally-diverse community. With integrity at our core, our success is driven by a talented team of individuals and the different perspectives they are encouraged to bring to work every day.
13/06/2026
Full time
About BullishBullish is an institutionally focused global digital asset platform that provides market infrastructure and information services. These include: Bullish Exchange - a regulated and institutionally focused digital assets spot and derivatives exchange, integrating a high-performance central limit order book matching engine with automated market making to provide deep and predictable liquidity. Bullish Exchange is regulated in Germany, Hong Kong, and Gibraltar. CoinDesk Indices - a collection of tradable proprietary and single-asset benchmarks and indices that track the performance of digital assets for global institutions in the digital assets and traditional finance industries. CoinDesk Data - a broad suite of digital assets market data and analytics, providing real-time insights into prices, trends, and market dynamics. CoinDesk Insights - a digital asset media and events provider and operator of a digital media platform that covers news and insights about digital assets, the underlying markets, policy, and blockchain technology.Reports to:Manager, Product DesignBullish is seeking a Senior Product Designer with deep expertise in trading platforms to own end-to-end design of our exchange products. You'll design the complex, real-time tools that traders rely on daily. You have lived and breathed trading products -requiring fluency in order books, execution flows, market data visualization, and professional workflows. You'll have outsized impact on product strategy, user trust, and Bullish's competitive positioning in crypto. Designing the tools that traders rely on every day to navigate digital asset markets. These problems are genuinely hard, complex UX workflows, in one of the fastest-moving and most interesting markets in the world. Your domain expertise will be just as important as your craft.AI/LLM integration is core to how we design. We're building an AI-native design culture, and you'll help shape that evolution. Every designer on our team uses AI tools daily-not as an experiment, but as a fundamental part of our workflow. We're looking for someone already fluent in tools like Claude (Cowork, Design, and Code), OpenAI Codex, Google Gemini, or similar-someone who has integrated these tools into their actual practice and has a point of view on where AI-assisted design is headed.What You'll DoOwn end-to-end design of complex, data-rich trading interfaces. From spot and derivatives trading, portfolio management, order entry, and market analysis tools-you'll make powerful functionality feel intuitive without oversimplifying.Translate deep understanding of trading workflows into strategic design decisions. Work directly with Product Managers and Engineers to define what we build, not just how it looks. Your domain expertise will make you a strategic partner, not just an executor.Leverage AI tools daily to accelerate design workflows-rapid prototyping with AI, LLM-powered research synthesis, generating design variations at scale, and building design-to-code workflows. Push the boundaries of what's possible, not just check boxes.Ship end-to-end: from problem framing and user research through high-fidelity design, prototyping, developer handoff, and visual QA. Own quality through production.Partner with Product, Engineering, and data teams on strategy, prioritization, and tradeoff decisions grounded in user insight and market understanding.Evolve our design system with components and patterns built for trading data tables, charts, order entry, and real-time data displays-ensuring consistency and scalability across the platform.Champion trader insights internally. Bring user research, competitive analysis, and domain knowledge to every product conversation.Contribute to the development and evolution of design processes, libraries, and best practices-including AI integration playbooks.What We're Looking For5+ years designing complex, data-driven products with significant experience on trading platforms, exchange products, or professional financial tools. This is a core requirement, not negotiable.Deep, fluent domain expertise in trading and exchange products. You should understand order types, market microstructure, liquidity, charting, portfolio analytics, and professional trader workflows. Ideally, you've used these products yourself.Daily, demonstrated use of AI/LLM tools in your design practice. Show us in your portfolio or in conversation: How has Claude, Gemini, Figma AI, or similar tools changed the way you design? We want to see integration, not experiments. Experience with Claude (especially Design/Code products) or equivalent is preferred.High agency. You don't wait for perfect briefs or complete information. You identify what matters, make decisions, and move. When you hit blockers, you find a way around them.A strong portfolio of shipped trading or financial products that demonstrates your ability to handle complexity, density, and real-time data without sacrificing usability or craft.Case studies showing your complete design process-from research and ideation through validation and outcomes.Systems thinking. You see how individual features connect to the broader product ecosystem and design holistically across workflows.Expert-level Figma skills and experience with modern prototyping tools.Excellent communication and storytelling. You can articulate design rationale to Engineers, Product Managers, leadership, and traders in language each audience understands.Proven ability to influence stakeholders and advocate for design decisions backed by research and user insight.Experience working in Agile environments and collaborating closely with cross-functional teams across global time zones.Ability to work efficiently in fast-paced, ambiguous environments. You drive clarity rather than wait for it.Results-oriented, adaptable, and passionate about creative problem-solving. You're collaborative, positive, and genuinely passionate about resolving user pain points through thoughtful design.Bullish is proud to be an equal opportunity employer. We are fast evolving and striving towards being a globally-diverse community. With integrity at our core, our success is driven by a talented team of individuals and the different perspectives they are encouraged to bring to work every day.
Location Head Office, White City Place, West London Contract Type Full time, 37.5 hours per week About Us ME+EM is one of the UK's fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it's fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone's hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role This role is critical for providing advanced technical expertise and knowledge within the IT team, ensuring the stability, reliability, and performance of IT systems and infrastructure within ME+EM. Job Responsibilities Provide third-line technical support to resolve complex and escalated IT issues, including incidents and service requests, ensuring timely resolution and minimal disruption to business operations. Own the end-to-end patch and vulnerability management lifecycle, from scanning and prioritisation through to remediation and reporting. Hands on experience configuring and administering enterprise email security platforms such as Mimecast, Proofpoint, or Microsoft Defender for Office 365, including anti phishing, anti spoofing, DLP policies, and SPF/DKIM/DMARC implementation. Design, implement, and continuously test enterprise Backup and Disaster Recovery strategies, ensuring procedures are clearly defined, documented, and validated through regular DR simulations. Design, implement, and maintain IT infrastructure including servers, storage systems, networking devices, and virtualization environments, to ensure high availability, scalability, and performance to meet the growth needs of ME+EM. Investigate and diagnose advanced software, hardware, and network problems, utilising expert knowledge of Azure, Google Cloud and Hyper V infrastructure to troubleshoot and identify root causes and implement effective solutions. Collaborate with second line engineers, vendors, and other IT teams to resolve escalated issues, providing guidance and expertise as needed. Lead and participate in IT projects, including system upgrades, migrations, and deployments, from planning and design to implementation and postimplementation support. Develop and maintain technical documentation, including system configurations, procedures, and troubleshooting guides, to facilitate knowledge sharing and ensure compliance with regulatory requirements. Provide mentorship and training to junior engineers, sharing expertise and best practices to enhance the overall technical capabilities of the team. Stay abreast of emerging technologies, industry trends, and best practices, evaluating their potential impact and recommending innovative solutions to address business needs. Skills IT related degree or equivalent professional experience CCNA or Microsoft Azure Administrator (AZ 104) certified - essential Experience in a third line, cloud, or network infrastructure role Proven experience designing and implementing Backup & Disaster Recovery strategies, with clearly defined RTOs and RPOs Experience with backup and recovery tooling such as Veeam, Azure Site Recovery, or equivalent Hands on experience managing the full patch and vulnerability lifecycle, from scanning through to remediation and reporting Experience configuring and administering email security gateways such as Mimecast, Proofpoint, or Microsoft Defender for Office 365, including SPF, DKIM, and DMARC Advanced routing and switching knowledge including BGP, OSPF, VLANs, and QoS Firewall administration experience with platforms such as Palo Alto, Fortinet, or Cisco ASA Experience with network monitoring tools such as SolarWinds, PRTG, or equivalent Strong understanding of VPN technologies including IPSec, SSL, and Always On VPN Azure networking experience covering VNets, ExpressRoute, Azure Firewall, NSGs, and load balancers Experience with Azure Policy and Defender for Cloud for security posture and compliance management Proficiency in Entra ID including Conditional Access, Privileged Identity Management (PIM), and identity governance Familiarity with SIEM platforms such as Microsoft Sentinel or Splunk - desirable Working knowledge of data protection legislation including GDPR and practical implementation of compliance controls - desirable Scripting or automation experience using PowerShell or similar - desirable Employee Benefits 33 days annual leave for full time employees (25 days holiday + 8 bank holidays) A day off to celebrate your birthday. Pension Scheme Group Life Insurance Employee Assistance Programme (EAP) Length of Service Award Refer a Friend Scheme Generous Staff and Friends and Family Discount Cycle to Work Scheme Eye Care Vouchers Real Living Wage Employer Employee led committees Social events and biannual parties Enhanced maternity and paternity package after 2 years of service. Equal Opportunities ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities' employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Contact Please email should you require any adjustments needed to take part in this recruitment process.
13/06/2026
Full time
Location Head Office, White City Place, West London Contract Type Full time, 37.5 hours per week About Us ME+EM is one of the UK's fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it's fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone's hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role This role is critical for providing advanced technical expertise and knowledge within the IT team, ensuring the stability, reliability, and performance of IT systems and infrastructure within ME+EM. Job Responsibilities Provide third-line technical support to resolve complex and escalated IT issues, including incidents and service requests, ensuring timely resolution and minimal disruption to business operations. Own the end-to-end patch and vulnerability management lifecycle, from scanning and prioritisation through to remediation and reporting. Hands on experience configuring and administering enterprise email security platforms such as Mimecast, Proofpoint, or Microsoft Defender for Office 365, including anti phishing, anti spoofing, DLP policies, and SPF/DKIM/DMARC implementation. Design, implement, and continuously test enterprise Backup and Disaster Recovery strategies, ensuring procedures are clearly defined, documented, and validated through regular DR simulations. Design, implement, and maintain IT infrastructure including servers, storage systems, networking devices, and virtualization environments, to ensure high availability, scalability, and performance to meet the growth needs of ME+EM. Investigate and diagnose advanced software, hardware, and network problems, utilising expert knowledge of Azure, Google Cloud and Hyper V infrastructure to troubleshoot and identify root causes and implement effective solutions. Collaborate with second line engineers, vendors, and other IT teams to resolve escalated issues, providing guidance and expertise as needed. Lead and participate in IT projects, including system upgrades, migrations, and deployments, from planning and design to implementation and postimplementation support. Develop and maintain technical documentation, including system configurations, procedures, and troubleshooting guides, to facilitate knowledge sharing and ensure compliance with regulatory requirements. Provide mentorship and training to junior engineers, sharing expertise and best practices to enhance the overall technical capabilities of the team. Stay abreast of emerging technologies, industry trends, and best practices, evaluating their potential impact and recommending innovative solutions to address business needs. Skills IT related degree or equivalent professional experience CCNA or Microsoft Azure Administrator (AZ 104) certified - essential Experience in a third line, cloud, or network infrastructure role Proven experience designing and implementing Backup & Disaster Recovery strategies, with clearly defined RTOs and RPOs Experience with backup and recovery tooling such as Veeam, Azure Site Recovery, or equivalent Hands on experience managing the full patch and vulnerability lifecycle, from scanning through to remediation and reporting Experience configuring and administering email security gateways such as Mimecast, Proofpoint, or Microsoft Defender for Office 365, including SPF, DKIM, and DMARC Advanced routing and switching knowledge including BGP, OSPF, VLANs, and QoS Firewall administration experience with platforms such as Palo Alto, Fortinet, or Cisco ASA Experience with network monitoring tools such as SolarWinds, PRTG, or equivalent Strong understanding of VPN technologies including IPSec, SSL, and Always On VPN Azure networking experience covering VNets, ExpressRoute, Azure Firewall, NSGs, and load balancers Experience with Azure Policy and Defender for Cloud for security posture and compliance management Proficiency in Entra ID including Conditional Access, Privileged Identity Management (PIM), and identity governance Familiarity with SIEM platforms such as Microsoft Sentinel or Splunk - desirable Working knowledge of data protection legislation including GDPR and practical implementation of compliance controls - desirable Scripting or automation experience using PowerShell or similar - desirable Employee Benefits 33 days annual leave for full time employees (25 days holiday + 8 bank holidays) A day off to celebrate your birthday. Pension Scheme Group Life Insurance Employee Assistance Programme (EAP) Length of Service Award Refer a Friend Scheme Generous Staff and Friends and Family Discount Cycle to Work Scheme Eye Care Vouchers Real Living Wage Employer Employee led committees Social events and biannual parties Enhanced maternity and paternity package after 2 years of service. Equal Opportunities ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities' employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Contact Please email should you require any adjustments needed to take part in this recruitment process.
About Green Man Gaming Green Man Gaming is an independent global leader in Distribution, Publishing, and Digital eCommerce services in the video game industry, connecting developers and gamers worldwide through a core belief that games are for everyone. With a catalogue of over 10,000 games available in more than 195 countries, Green Man Gaming is the largest independent digital retailer worldwide outside of first party platforms. Trusted by more than 1,250 publishers, the company partners with leading gaming brands across PC and console. Its publishing division offers a flexible model, enabling studios to retain full IP ownership while accessing targeted services such as funding, localisation, platform integration, and creative strategy. Its in house marketing services leverage billions of first party data points to deliver highly targeted, performance driven campaigns. Green Man Gaming also provides a fully managed distribution service, enabling partners to increase incremental game sales through a global network of over 180 third party storefronts. Headquartered in the UK, GMG generates 90 percent of its revenue from international markets and has received more than 40 business and games industry awards. ROLE OVERVIEW We are experts at games eCommerce, digital marketing, publishing and distribution and as such have identified an opportunity to monetise these services to our current and generated pipeline of clients. You are an ambitious, natural relationship builder, and extremely personable self-starter. You are a prolific networker with a high level of resilience and commercial acumen. You will deliver growth, by packaging, positioning and presenting "value added" services and opportunities to our existing and new partners and retailers. The role connects to every area of our business, you will work hand in hand with the specialist departments (Marketing, Publishing & Commercial) - meaning there is huge scope to build a diverse range of experience & skills in every component of the eCommerce machine. You will also work closely with senior leaders as well as you will be responsible for the commercial discussions with retailers in order to drive the business forward. KEY DELIVERABLES DIGITAL DISTRIBUTION & ACCOUNT MANAGEMENT: Reporting into the CCO, you will represent Green Man Gaming with integrity and knowledge, acting as a resource for our current and future business partners. MARKET & CONSUMER UNDERSTANDING: You harness this insight to support retailers, identify new opportunities and anticipate roadblocks. COMMERCIAL PARTNERSHIPS: You can spot, secure and close opportunities to drive the business forward. YOU HAVE GAMES INDUSTRY AND RETAIL KNOWLEDGE: You are well connected in the industry and have an in-depth understanding of digital distribution and the digital ecosystems. COMMERCIAL ACUMEN: You are entrepreneurial and have a commercial mindset. By building new relationships with retailers you can identify opportunities, close it and drive upside. COMMUNICATION & SUPPORT: You are confident and a clear communicator, comfortable with internal & external stakeholder management. CONTRACTS AND LICENCING: You can negotiate deals, find your way around a contract and ideally understand the world of licensing and royalties. INTERNATIONAL EXPERIENCE: You have global experience, and connection with retailers. ORGANISED: You are happy working independently and willing to roll your sleeves up if needed, you can prioritize effectively across a wide set of workstreams and deliver flexibly to tight deadlines where necessary. WE HAVE Flexible working 22 days paid holiday per year (excluding Bank Holidays) increased with the length of service 1 month sabbatical leave following 3 years of employment and 2 months after 6 years Company Share Option Plan 50% game discount for employees Pension Scheme Company Days & Social Events Discounts and many other perks
13/06/2026
Full time
About Green Man Gaming Green Man Gaming is an independent global leader in Distribution, Publishing, and Digital eCommerce services in the video game industry, connecting developers and gamers worldwide through a core belief that games are for everyone. With a catalogue of over 10,000 games available in more than 195 countries, Green Man Gaming is the largest independent digital retailer worldwide outside of first party platforms. Trusted by more than 1,250 publishers, the company partners with leading gaming brands across PC and console. Its publishing division offers a flexible model, enabling studios to retain full IP ownership while accessing targeted services such as funding, localisation, platform integration, and creative strategy. Its in house marketing services leverage billions of first party data points to deliver highly targeted, performance driven campaigns. Green Man Gaming also provides a fully managed distribution service, enabling partners to increase incremental game sales through a global network of over 180 third party storefronts. Headquartered in the UK, GMG generates 90 percent of its revenue from international markets and has received more than 40 business and games industry awards. ROLE OVERVIEW We are experts at games eCommerce, digital marketing, publishing and distribution and as such have identified an opportunity to monetise these services to our current and generated pipeline of clients. You are an ambitious, natural relationship builder, and extremely personable self-starter. You are a prolific networker with a high level of resilience and commercial acumen. You will deliver growth, by packaging, positioning and presenting "value added" services and opportunities to our existing and new partners and retailers. The role connects to every area of our business, you will work hand in hand with the specialist departments (Marketing, Publishing & Commercial) - meaning there is huge scope to build a diverse range of experience & skills in every component of the eCommerce machine. You will also work closely with senior leaders as well as you will be responsible for the commercial discussions with retailers in order to drive the business forward. KEY DELIVERABLES DIGITAL DISTRIBUTION & ACCOUNT MANAGEMENT: Reporting into the CCO, you will represent Green Man Gaming with integrity and knowledge, acting as a resource for our current and future business partners. MARKET & CONSUMER UNDERSTANDING: You harness this insight to support retailers, identify new opportunities and anticipate roadblocks. COMMERCIAL PARTNERSHIPS: You can spot, secure and close opportunities to drive the business forward. YOU HAVE GAMES INDUSTRY AND RETAIL KNOWLEDGE: You are well connected in the industry and have an in-depth understanding of digital distribution and the digital ecosystems. COMMERCIAL ACUMEN: You are entrepreneurial and have a commercial mindset. By building new relationships with retailers you can identify opportunities, close it and drive upside. COMMUNICATION & SUPPORT: You are confident and a clear communicator, comfortable with internal & external stakeholder management. CONTRACTS AND LICENCING: You can negotiate deals, find your way around a contract and ideally understand the world of licensing and royalties. INTERNATIONAL EXPERIENCE: You have global experience, and connection with retailers. ORGANISED: You are happy working independently and willing to roll your sleeves up if needed, you can prioritize effectively across a wide set of workstreams and deliver flexibly to tight deadlines where necessary. WE HAVE Flexible working 22 days paid holiday per year (excluding Bank Holidays) increased with the length of service 1 month sabbatical leave following 3 years of employment and 2 months after 6 years Company Share Option Plan 50% game discount for employees Pension Scheme Company Days & Social Events Discounts and many other perks
