278 jobs found

Product Analyst at IG Group - Cannon Street, London, United Kingdom Job Title Product Analyst Job Description So, who are we? Hello, we're IG Group. We are a publicly traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. Your role in the Team's Success In this role, you will focus on analysing product data to drive strategic direction, improve product performance and enhance user experience through the acquisition journey all the way up to First Trade. You will collaborate closely with product managers, engineers, and cross functional teams to provide insights that can make significant commercial impact and be the go to person for all things data and performance. How you'll make an impact Lead conversion analytics across our trading platform - define metrics, deliver insights, and optimise user journeys to improve conversion rates Shape conversion optimisation roadmap through data driven recommendations, identifying friction points and high impact improvement areas Partner with Data Analytics Engineers and Software Engineers to collect and model relevant conversion data throughout the customer lifecycle Champion data driven culture by sharing insights and building strong stakeholder relationships Design experiments and analysis frameworks to quantify ROI of conversion initiatives Lead by example in applying analytics best practices from data collection to analysis What you'll need for this role 5+ Years experience in highly analytical and data driven roles, specifically on the product side Solid experience with A/B testing, conversion measurement frameworks, and quantitative validation methods Strong communicator who can translate complex technical concepts and influence decisions Analytical problem solver who transforms ambiguous challenges into structured, data informed solutions SQL proficiency for analysing user behaviours and conversion funnels Statistical knowledge (hypothesis testing, regression) for measuring improvements Visualisation tool expertise (Tableau, Power BI, Looker) for effective data storytelling Experience with digital analytics platforms (Google Analytics, Adobe Analytics) Python or R skills for advanced analysis and modelling User research understanding to complement quantitative insights Curious, collaborative team player able to prioritise in a fast paced environment Nice to have Familiarity with customer segmentation, predictive modelling, and machine learning techniques. Prior experience supporting data driven product roadmaps and experimentation programmes A keen interest in trading and/or investing Basic knowledge of HTML, CSS, JS How we work We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office - which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction: Lead and Inspire: Drives trust, alignment, and enthusiasm Think Big: Focus on the problems that most impact commercial outcomes Champion the client: Understand and prioritise client's needs Raise the bar: Take ownership, be accountable and share feedback We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here. The Perks Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work. As well as having the chance to attend regular social events and join special interest groups, you get an attractive selection of benefits working with IG: Matched giving for your fundraising activity Flexible working hours and work from home opportunities Performance related bonuses Pension, insurance and medical plans Career focused technical and leadership trainings in class and online, incl. unlimited access to LinkedIn Learning platform A day off on your birthday Two days' volunteering leave per year Join us for this exciting journey. Apply now!

We have an exciting opportunity for a Senior Finance Reporting Analyst to join our central Analytics & Insight Chapter and support our Financial Tribe with accurate transactional reporting, so that we can secure loans from our banking partners to purchase handsets. It is an essential and complex role, which requires close understanding of our customer data, attention to detail and a strong use of SQL. Tesco Mobile is an Agile organization, meaning that we work very closely with stakeholders to understand their needs and objectives and then implement appropriate solution. The role also requires close collaboration with internal data analysts and a thorough knowledge of our business fundamentals. Financial reporting is an ever developing area in the Tesco Mobile business, which means you will need to be a problem solver and continually work to improve the way that we report financially, to minimize risk and maintain our reputation with partners and regulatory bodies. About the Analytics & Insight Chapter The Analytics & Insight Chapter sits at the heart of the Tesco Mobile business, providing the business with essential data and insight to drive business decisions, partnering with functions across the business, such as marketing, commercial, digital and channel to understand business needs and then implement solutions. The Analytics & Insight Chapter, is a diverse one covering sales, behavioral, attitudinal, competitor and customer experience datasets, providing us with a holistic view of our customers and the market, which allows us to live out our mission make customers & consumers the focal point of business decisions. We aim to both inform and challenge the business on developing opportunities and threats and proactively unearth insight to improve business strategy and maximize commercial return to the Tesco Mobile business. As a Senior Financial Reporting Analyst you will: Collaborate with the Finance Centre of Excellence to interpret and shape incoming briefs, ensuring all reporting outputs are delivered to an exceptional standard. Contribute as a core member of the Finance Treasury Squad, taking shared accountability for the end-to-end delivery of the reporting backlog. Support wider Finance squads, including Control and Accounting, by providing high-quality reporting, analysis and ad-hoc insights as required. Own the delivery of all prescribed reporting and audits, ensuring flawless accuracy and consistently timely submission to meet the high expectations of strategic and regulatory partners. Participate fully in all squad ceremonies, proactively raising impediments and collaborating to maintain momentum and delivery. Continuously refine and improve your working methods, embracing an inspect and adapt mindset to drive operational excellence. Embody and champion Agile principles, helping to build maturity and strengthen agile culture across Finance and the wider business. Act as an autonomous and trusted decision maker, using your expertise to prioritise effectively and deliver the right solutions for stakeholders. Provide precise, timely and insight-rich analysis, helping the business and its partners understand performance and make informed decisions. Simplify complex topics, generating clear, actionable insights and communicating them with confidence. Serve as a trusted insight partner across multiple squads, developing domain knowledge and identifying opportunities where analytical input can add value. Technical & Data Skills 3+ years' experience in customer data analytics and reporting, working with large, complex datasets. Advanced SQL skills, including writing complex queries against large relational customer databases, identifying relevant data sources and producing accurate, reliable reporting. Experience resolving data-related issues, with the ability to diagnose data quality problems and ensure accuracy. Experience with Python and Power BI (desirable), with the ability to support automation and create intuitive, visually compelling dashboards. Highly numerate, holding a degree in Mathematics, Statistics or another discipline with strong quantitative content. Analytical & Insight Skills Strong problem solving skills, applying a logical and structured approach. Proven ability to turn complex data into clear, actionable insight, with experience creating engaging visualisation. A 50-50 joint venture between Tesco and VMO2 that was established back in 2003, Tesco Mobile has gone from strength to strength as we've launched into new services and markets. With more than 5 million customers, we're the largest mobile virtual network operator in the UK. We're proud to have an inclusive culture that's uniquely Tesco Mobile, with a strong sense of community, plus all the benefits of working for one of the shareholders. We care for human connection and we keep our customers at the heart of everything we do, which is why we've embraced the Agile way of working. Agile is more than just a methodology - it's a liberating journey that puts customers and purpose first. It empowers us to self organise, collaborate, co create and rapidly inspect and adapt everything we do - allowing us to respond at pace to our customers' needs. It encourages variety of thought and enables us to thrive, both individually and collectively. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We're a big business and we can offer a range of diverse full-time & part time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Data isn't just a byproduct of our business; it's the engine that drives our growth. We are looking for a Lead Marketing Analyst to join our Go-To-Market (GTM) Analytics team. This is a high-impact, individual contributor role designed for an accomplished professional who can bridge the gap between technical statistical modeling and strategic marketing execution. Your mission is to help us answer the ultimate question: "How do we spend our next dollar to maximize impact?" You will shape marketing triangulation, combining Multi-Touch Attribution (MTA), Marketing Mix Modeling (MMM), and rigorous incrementality testing to provide a 360-degree view of our ROI. What You'll Be Doing: Marketing Triangulation: Guide and own the methodology for measuring marketing effectiveness. You will move beyond surface-level metrics to develop a sophisticated "source of truth" using MMM, MTA, and lift studies. Advanced Data Analysis: Design and execute complex analyses, including cohort analysis, customer segmentation, and predictive modeling to identify growth levers. Collaborative Experimentation: Partner with Marketing Leads to design, implement, and analyze A/B and multivariate tests, fostering a culture of "test and learn." Capability Development: Support and scale our analytics infrastructure. This includes developing solutions in R/Python and integrating them into our data stack. Stakeholder Influence: Provide actionable insights to help stakeholders make data-informed decisions and drive data literacy around marketing optimization. Actionable Reporting: Create intuitive dashboards in Looker that don't just show data, but provide actionable insights for stakeholders ranging from Channel Managers to the CMO. Funnel Strategy: Guide the analytical strategy for the end-to-end GTM funnel. Analyze the sales funnel to increase lead generation, accelerate conversion rates, and drive revenue expansion by identifying bottlenecks and opportunities for improvements. Data Engineering Collaboration: Work closely with our data engineering team using dbt to ensure our marketing data pipelines are robust, efficient, and reliable. Who You Are: Highly Skilled Technician: You are fluent in SQL and R or Python and have a deep-rooted understanding of regression models, clustering, and statistical significance with an ability to apply them to marketing problems. Strategic Marketing Thinker: You have significant experience solving marketing problems using techniques such as MTA, MMM, and Incrementality testing. You don't just build models; you understand the "why" behind the spend. Trusted Advisor: You possess strong collaboration skills, knowing how to challenge assumptions and guide leadership toward data-informed decisions. Clear Communicator: You can explain complex statistical concepts to a non-technical audience and present a compelling case for budget optimization to executive leadership. Data Storytelling: You have proven experience with Looker (LookML) or similar BI tools, with a focus on making data accessible and easy to understand. Quality Focused: You have a commitment to data quality and experience working within modern data stacks (e.g., BigQuery, dbt, Airflow). What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in the Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team () quoting the role you wish to apply for.

UI/UX Designer (Website) Hybrid in London The Company Small businesses move fast. Opportunities often don't wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that's as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We've already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The Website team sits within the Brand team and is part of the wider Direct Acquisition team, which also includes Sales and Performance Marketing. The Brand team is relatively new and is tasked with ensuring we show up consistently, with authority and credibility. It's also responsible for creating demand at the top of the funnel, as well as empowering marketing, sales, and the wider business. The role We're looking for an experienced UI/UX Designer to own and steward the visual identity of our public facing website, ensuring it looks great, showcases our brand, supports our marketing strategy, and reflects our position as one of the UK's leading fintechs. You'll be responsible for bringing our brand to life online. You'll manage and evolve our website design system, while also designing ad hoc layouts, pages and graphics. We use Webflow to build and manage our website, so you will be expected to become proficient using this platform. However, you don't necessarily need direct experience with Webflow - existing HTML and CSS skills will be most useful here. Drive our site's visual identity Design and implement reusable components and page templates that empower other team members to create their own pages Get into the nitty-gritty of our design system, making key decisions on everything from fonts to layouts Lead on elevating and upholding our brand narrative Collaboration and growth Bring our new products and ventures to market, working with teams across the business to tell their story Work with analysts to uncover quantitative and qualitative insights that inform design decisions Tap into the community of iwoca designers and frontend engineers to work on solutions and develop your skillset Example projects Designing a high impact page for an ad campaign Building a new reusable page component for marketers to add to their landing pages Creating compelling data visualisations for a press release Using customer research to design a new calculator Requirements You apply core design principles confidently and creatively You have a good understanding of HTML and CSS You have a systematic approach to design, and enjoy making things organised and structured You can balance commercial, resource and technical constraints A commitment to using modern tools effectively - including AI - to maximise quality, speed, and rigour, while retaining responsibility for accuracy and outcomes Bonus: Strong Figma knowledge Experience building and maintaining websites in Webflow Experience developing a design system Basic JavaScript or TypeScript knowledge Experience using animation in design Experience working in the B2B or finance space The salary We expect to pay from £50,000 - £60,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, we prioritise a culture of learning, growth, and support, and invest in the development of our team members. We value thought and skill diversity, and encourage people to explore new areas of interest, adopt better tools - including AI - and apply sound judgement so our products and decisions improve over time. The offices We put a lot of effort into making iwoca a great place to work: Offices in London, Leeds, Frankfurt, and Berlin with plenty of drinks and snacks. Events and clubs, like bingo, comedy nights, yoga classes, football, etc. The benefits Flexible working Medical insurance from Vitality, including discounted gym membership. A private GP service (separate from Vitality) for you, your partner, and your dependents. 25 days' holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. A one-month, fully paid sabbatical after four years. Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. 3% pension contributions on total earnings. An employee equity incentive scheme. Generous parental leave and a nursery tax benefit scheme to help you save money. Electric car scheme and cycle to work scheme. Two company retreats a year, we've been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: A learning and development budget for everyone. Company-wide talks with internal and external speakers. Access to learning platforms like Treehouse.

We have an exciting opportunity for a Senior Finance Reporting Analyst to join our central Analytics & Insight Chapter and support our Financial Tribe with accurate transactional reporting, so that we can secure loans from our banking partners to purchase handsets. It is an essential and complex role, which requires close understanding of our customer data, attention to detail and a strong use of SQL. Tesco Mobile is an Agile organization, meaning that we work very closely with stakeholders to understand their needs and objectives and then implement appropriate solution. The role also requires close collaboration with internal data analysts and a thorough knowledge of our business fundamentals. Financial reporting is an ever developing area in the Tesco Mobile business, which means you will need to be a problem solver and continually work to improve the way that we report financially, to minimize risk and maintain our reputation with partners and regulatory bodies. About the Analytics & Insight Chapter The Analytics & Insight Chapter sits at the heart of the Tesco Mobile business, providing the business with essential data and insight to drive business decisions, partnering with functions across the business, such as marketing, commercial, digital and channel to understand business needs and then implement solutions. The Analytics & Insight Chapter, is a diverse one covering sales, behavioral, attitudinal, competitor and customer experience datasets, providing us with a holistic view of our customers and the market, which allows us to live out our mission make customers & consumers the focal point of business decisions. We aim to both inform and challenge the business on developing opportunities and threats and proactively unearth insight to improve business strategy and maximize commercial return to the Tesco Mobile business. As a Senior Financial Reporting Analyst you will: Collaborate with the Finance Centre of Excellence to interpret and shape incoming briefs, ensuring all reporting outputs are delivered to an exceptional standard. Contribute as a core member of the Finance Treasury Squad, taking shared accountability for the end-to-end delivery of the reporting backlog. Support wider Finance squads, including Control and Accounting, by providing high-quality reporting, analysis and ad-hoc insights as required. Own the delivery of all prescribed reporting and audits, ensuring flawless accuracy and consistently timely submission to meet the high expectations of strategic and regulatory partners. Participate fully in all squad ceremonies, proactively raising impediments and collaborating to maintain momentum and delivery. Continuously refine and improve your working methods, embracing an inspect and adapt mindset to drive operational excellence. Embody and champion Agile principles, helping to build maturity and strengthen agile culture across Finance and the wider business. Act as an autonomous and trusted decision maker, using your expertise to prioritise effectively and deliver the right solutions for stakeholders. Provide precise, timely and insight-rich analysis, helping the business and its partners understand performance and make informed decisions. Simplify complex topics, generating clear, actionable insights and communicating them with confidence. Serve as a trusted insight partner across multiple squads, developing domain knowledge and identifying opportunities where analytical input can add value. Technical & Data Skills 3+ years' experience in customer data analytics and reporting, working with large, complex datasets. Advanced SQL skills, including writing complex queries against large relational customer databases, identifying relevant data sources and producing accurate, reliable reporting. Experience resolving data-related issues, with the ability to diagnose data quality problems and ensure accuracy. Experience with Python and Power BI (desirable), with the ability to support automation and create intuitive, visually compelling dashboards. Highly numerate, holding a degree in Mathematics, Statistics or another discipline with strong quantitative content. Analytical & Insight Skills Strong problem solving skills, applying a logical and structured approach. Proven ability to turn complex data into clear, actionable insight, with experience creating engaging visualisation. A 50-50 joint venture between Tesco and VMO2 that was established back in 2003, Tesco Mobile has gone from strength to strength as we've launched into new services and markets. With more than 5 million customers, we're the largest mobile virtual network operator in the UK. We're proud to have an inclusive culture that's uniquely Tesco Mobile, with a strong sense of community, plus all the benefits of working for one of the shareholders. We care for human connection and we keep our customers at the heart of everything we do, which is why we've embraced the Agile way of working. Agile is more than just a methodology - it's a liberating journey that puts customers and purpose first. It empowers us to self organise, collaborate, co create and rapidly inspect and adapt everything we do - allowing us to respond at pace to our customers' needs. It encourages variety of thought and enables us to thrive, both individually and collectively. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We're a big business and we can offer a range of diverse full-time & part time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.

Digital Performance Analyst At UNRVLD, performance measurement and digital insight are critical to everything we do. As part of our design and build capability, but also as part of our approach to continuous improvement delivery through ongoing data strategy, Experience Optimisation and AI solutions, we want to support our clients in becoming sophisticated, impactful and mature data driven organisations. We're looking for a Digital Performance Analyst to help us enable advanced, reliable digital measurement across web and app environments, making sure the data is clean, actionable and trusted - so better decisions can be made, faster. You'll work with smart, curious people on complex, high impact client challenges, with space to grow your skills, influence data strategy and shape how organisations use insight to move faster and smarter. If you love solving complex tracking problems, communicating with client teams and stakeholders, working with modern analytics stacks including Google Analytics (GA4), Google Tag Manager (GTM), BigQuery, and SQL, and turning data into meaningful insight, this role is for you. What you'll be doing Configure, implement and optimise tags, triggers and variables in Google Tag Manager (web and app). Design tracking plans, data layers and measurement frameworks aligned to real client business outcomes. Troubleshoot and resolve analytics issues using debugging and validation tools to maintain data quality. Configure GA4 including custom events, enhanced eCommerce, dashboards and cross domain tracking. Build and optimise SQL queries in BigQuery for analysis, reporting and data validation. Explore data to generate insight - supporting experimentation reporting, segmentation, and commercial forecasting. Translate technical findings into clear, actionable recommendations for non technical stakeholders. Begin working with the senior team at UNRVLD to standardise and establish our best practice, non negotiable approach to performance excellence. What does success look like? Strategically aligned data, measurement and insight foundations that elevate our clients' data and insight maturity and capability. Ability to collaborate and distil multidisciplinary insights into a compelling data story that's deeply connected to customer experience, needs and journeys. Be seen as the go to source of analytics and insight knowledge at UNRVLD; demystifying data whilst delivering confidence that UNRVLD output is correct, precise and impactful. Seamless analytics and tagging implementations using GA4 and GTM, delivering accurate, decision ready data. (Experience supporting digital experimentation is a bonus.) Powerful analytics and reporting workflows using BigQuery, SQL, and Looker Studio (or similar) to uncover deeper business insights. Confidently equipping clients and internal teams with documentation, training materials, and clear data journey mapping. What we're looking for Essential 3+ years' hands on experience with Google Analytics (GA4 and UA) and Google Tag Manager (GTM). Strong communication and stakeholder skills - exploring analytics and data principles with clients through workshops, collaboration and definition. Ability to clearly explain technical concepts to non technical audiences. Data visualisation experience with Looker Studio, Power BI or Tableau. Strong troubleshooting and debugging skills for analytics implementations. Desirable Experience using SQL and BigQuery for digital analytics and reporting. Working knowledge of JavaScript, HTML and CSS for custom tagging. Familiarity with privacy, consent management and data regulation (GDPR, CCPA, consent platforms such as OneTrust). Awareness of server side tagging. Qualifications Bachelor's degree in Marketing, Computer Science, Mathematics, or a related field. Google Analytics or Google Tag Manager certifications (desirable). 3+ years' relevant experience in digital analytics, tag management or similar roles. This is a hybrid position, and can be based in any of our UK offices - Manchester, London, Leeds, Cardiff or Belfast. Our commitment to diversity, equality & inclusion: We're an equal opportunities employer who celebrate diversity and are committed to creating an inclusive environment for all employees. We want to ensure that our hiring process is accessible throughout, so, if you need reasonable adjustments for any part of the application and interview process, please contact the talent team at to let us know the nature of your request. We offer: Excellent competitive salary based on your experience. 25 days leave with the opportunity to buy and sell through our trading scheme. Pension scheme. Private Healthcare Insurance via Bupa. 9-day Fortnight - work your hours over 9 days and take the 10th day off. Hybrid working environment with 2 days a week working at one of our vibrant, modern offices located in London, Leeds, Manchester, Cardiff, Belfast and Lithuania. Annual team away days. Employee Assistance programme (EAP). Enhanced Maternity & Paternity. Perkbox benefit - where you have access to over 1,000 perks and discounts to make your money go further. Training and development. Cycle to work scheme. Electric Vehicle scheme. Eyecare vouchers & Annual flu vaccination. Please note that some of these benefits are eligible after completion of successful probation period.

HR Data Analyst At LCP we love what we do, and it shows. We help our clients make good decisions based on insightful analysis, industry expertise, and game-changing technology. Working across a wide range of sectors, including pensions and benefits, investments, insurance, energy, health, sports, and data analytics, we help our clients navigate complexity in order to take the action that matters. Who are the department and what is the role? We are looking for a pro active HR Data Analyst to join our HR team to take ownership of the organisation's people data, HR systems and reporting ensuring they are accurate, well governed and effectively used to provide meaningful insight. The role will deliver accurate insight that enables better workforce decisions and supports the wider people strategy. This new role strengthens our capability to use people insight to plan, prioritise and measure impact. Working closely with stakeholders, it will also help drive continuous improvement in data quality, reporting and HR systems, contributing to a more consistent and data driven approach across the people function. What will you be doing? Own HR data governance ensuring accuracy, consistency and integrity across HR systems. Support the configuration, maintenance and continuous improvement of the HRIS, including employee/partner and manager self service functionality. Design, build and maintain Power BI dashboards to monitor workforce trends and outcomes, integrating HRIS data with other systems (e.g., recruitment, finance and engagement platforms). Deliver regular workforce reporting and analysis (e.g., headcount, attrition, diversity, absence), along with timely ad hoc reports as required. Partner with the HR Manager, Data Analytics and Insights and business stakeholders to define reporting and analytics needs and deliver appropriate solutions. Promote effective use of people data by supporting and upskilling HR colleagues in the use of dashboards and reporting tools. Identify, investigate and resolve data quality issues working with HR team and system owners to improve data capture and underlying processes. Ensure all employee data is handled in line with GDPR and internal data protection policies, maintaining strict confidentiality and appropriate access controls. Identify and support opportunities to automate HR reporting and data processes to improve efficiency and reduce manual effort. Explore and implement AI and automation solutions to enhance HR operations, reporting and analytics capability. Collaborate with Digital Services and other stakeholders to integrate automation and AI solutions into HR systems and processes. Stay up to date with emerging trends and best practice in HR analytics, AI, automation and HRIS development. What skills, qualities and experience do you need for this role? Degree or equivalent qualification in statistics, mathematics or computer science In depth experience and/or certification in Power BI Substantial, hands on experience of working with HRIS systems, HR reporting and people analytics Practical experience of designing and maintaining Power BI dashboards Strong analytical skills with the ability to interpret complex datasets and translate them into meaningful insights Experience identifying trends, patterns and data quality issues and supporting data driven decision making Strong communication skills, with the ability to explain technical or analytical concepts to non technical audiences Good understanding of GDPR and data protection requirements Proficient in Microsoft Office, particularly Excel Desirable: Experience using DAX, Power Query and data modelling techniques Experience extracting, transforming and combining data from multiple systems Experience supporting HR or workforce related projects Personal Attributes: Hands on and comfortable managing multiple priorities in a fast paced environment. Analytical, structured and solutions focused approach to problem solving. Collaborative team player who can also work independently and take ownership. Builds effective relationships across functions and levels of seniority. Highly organised with strong attention to detail and accuracy. Flexible, pragmatic and able to maintain discretion when handling sensitive data. What's in it for you? We offer an attractive benefits package designed to promote your overall wellbeing so you can perform to your full potential both in and out of work. Currently our core benefits package includes: For you Hybrid working Professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family Life assurance Income protection Enhanced maternity, paternity, adoption and shared parental leave For your health 26 days annual leave (pro rated for part time working) plus bank holidays (flexible) Private medical insurance Discounted gym memberships, critical illness and dental insurance through our flexible benefits Eye care vouchers Cycle to work scheme Digital GP services For your wealth Competitive pension scheme Discretionary bonus scheme High street discounts Season ticket loans For others Volunteering opportunities For the environment Electric vehicle salary sacrifice scheme (qualifying period applies) We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.

Chubb is seeking an Analytics Pricing Product Owner to support the EMEA Analytics team and act as the bridge between actuarial pricing teams and the data and technology squads that build pricing tools, analytical platforms, and monitoring datasets. This role owns the product backlog for pricing analytics capabilities, defines requirements grounded in P&C insurance domain knowledge, and drives delivery through agile ways of working. The role is expected to be analytically capable and will contribute directly to pricing analyses alongside product ownership responsibilities. The individual will work with actuarial systems, rating factor data, and portfolio monitoring tools to support pricing and profitability decisions across the business. Key Responsibilities Product Ownership Define, maintain, and prioritise the product backlog for pricing analytics capabilities, ensuring alignment with business strategy, OKRs, and KPIs. Articulate a clear product vision and roadmap for pricing tools and analytical datasets in consultation with actuarial, underwriting, and data stakeholders. Translate business pricing requirements into well-defined user stories with clear acceptance criteria and measurable outcomes. Act as the primary liaison between actuarial pricing teams and delivery squads, gathering and clarifying requirements and maintaining ongoing stakeholder alignment. Participate actively in Agile ceremonies including Sprint Planning, Daily Standups, Backlog Refinement, Quarterly Release Planning (QRP), and Quarterly Business Reviews (QBR). Collect and analyse delivery metrics, adoption data, and stakeholder feedback to drive continuous improvement of pricing products. Make time bound, accountable decisions on product priorities and trade offs; communicate progress, risks, and challenges proactively to stakeholders. Identify and upscale obstacles that may hinder development progress to optimise squad workflow and productivity. Conduct pricing analyses using P&C actuarial data, including rate level monitoring, loss ratio analysis, exposure trending, and profitability reviews. Support the development and validation of rating factor studies, technical pricing models, and portfolio monitoring outputs. Work with data from actuarial and pricing systems to produce actionable insights for pricing actuaries, underwriters, and senior management. Contribute to the design of data specifications, field mappings, and data quality assessments for pricing and rating factor datasets. Assist in the design and validation of modelling datasets and analytical frameworks that support statistical pricing models (e.g., GLMs). Prepare clear, concise analytical outputs and presentations suitable for both technical and non technical audiences. Qualifications Required Qualifications Bachelor's degree in Actuarial Science, Mathematics, Statistics, Economics, or a related quantitative discipline. 2-4 years of experience in P&C insurance pricing, actuarial analysis, or a closely related analytical role. Demonstrated knowledge of P&C insurance pricing concepts, including rate adequacy, loss development, rating factors, and exposure bases. Proficiency in data analysis tools - SQL, Python, R, or advanced Excel/VBA - for querying and analysing large insurance datasets. Experience working with actuarial or pricing datasets and familiarity with insurance data structures (policy, claims, and rating factor data). Ability to translate complex analytical problems into clear business requirements and structured product backlog items. Strong written and verbal communication skills; able to work effectively across actuarial, underwriting, data engineering, and technology teams. Comfortable working independently in ambiguous environments with minimal day to day guidance. Preferred Qualifications Progress toward actuarial credentials (CAS or IFoA examinations). Experience with Agile delivery methodologies (Scrum, Kanban) and tools such as Jira. Familiarity with pricing platforms, rating engines, or commercial actuarial software (e.g., Guidewire, Radar, ResQ, Emblem). Experience with cloud data platforms or enterprise data warehouses (e.g., Snowflake, Azure, AWS). Experience with data visualisation tools (e.g., Power BI, Tableau). Prior experience in a product owner, business analyst, or product management capacity is advantageous but not required. Benefits Competitive salary & pension scheme Discretionary bonus scheme 25 days annual leave plus ability to purchase 5 additional days Hybrid working options Private Medical cover Employee Share Purchase Plan Life Assurance Subsidised gym membership Comprehensive Learning & development offerings Employee Assistance program Diversity & Inclusion Diversity & Inclusion. At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. We are seeking a Quantitative AI Strategist to join our quantitative analytics team. This is a front-office role at the intersection of quantitative finance, AI, and product development - focused on building and evolving the firm's AI powered research and analytics platform. The platform helps traders, researchers, analysts, and risk managers move from questions to actionable insight by unifying analytics, data, and research. Your job is to make it indispensable - by working directly with trading desks to understand their workflows, building the quantitative and AI capabilities they need to generate better ideas and make better decisions, and partnering with software engineers to deliver them at production quality. You will have broad exposure across asset classes, desks, and problem types - from signal generation and backtesting to risk analysis and research analytics - while working at the frontier of applying AI to quantitative finance. The ultimate goal is to help the firm generate more revenue through AI assisted trading and research. The ideal candidate will be able to: Work directly with trading desks across asset classes and other stakeholders across the firm to identify high value use cases for the platform. Determine the right balance between AI autonomy and structured tooling - deciding what the AI should reason through on its own, what instructions and domain knowledge it needs, and what purpose built code it should call - and build accordingly. Work with front office stakeholders to turn desk needs into well defined quantitative problems/workflows, and collaborate with technology teams and quantitative researchers to deliver solutions. Key Responsibilities: Prototype and validate quantitative workflows end to end - from data retrieval and signal construction through to strategy evaluation, PnL simulation, testing, and risk/scenario analysis - while defining how the AI should interact with data sources, analytics libraries, desk specific tools, etc., and work with engineers to deliver them as production platform capabilities. Write high quality platform code and quantitative libraries - including code designed to be called and understood by AI, with clear interfaces, documentation, and instructions to AI. Enhance the platform's ability to reason about markets, interpret financial data, and produce reliable, contextually aware analysis across products and markets. Continuously evaluate how the platform is used, identify where it excels and where it falls short, and drive improvements that deliver measurable value to trading and research workflows. Engage with stakeholders across the firm - trading desks, risk management, researchers, new joiners, and others - to discover emerging use cases and adapt the platform's capabilities accordingly. Proactively identify new use cases and capabilities as AI technology evolves. Act as the first line of quantitative support for platform users - diagnosing issues, feeding insights back into platform development, and ensuring a high quality user experience. Qualification and Experience: Background in quantitative finance, financial engineering, applied mathematics, statistics, physics, computer science, or a related technical field. 3-7 years' experience in a front office quant, strategist, or quantitative research role, ideally with exposure to multiple asset classes. Solid understanding of financial markets, pricing/risk methodologies, and PnL attribution. Experience building or contributing to internal analytics platforms or tools used by traders and researchers. Experience with signal generation, backtesting, or systematic strategy development. Strong programming skills in Python. Familiarity with Git and collaborative development workflows. Familiarity with AI technologies and their application to quantitative workflows is a strong plus. Experience building AI agents is a strong plus. Excellent communication skills - able to engage directly with trading desks to understand their needs, formalize them into quantitative specifications, and collaborate effectively with software engineers. Strong problem solving ability, intellectual curiosity, and comfort working across team boundaries in a fast paced trading environment. Strong ability to quickly learn and adapt to new technologies - particularly important given the rapid pace of development in AI. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at California residents, please review the California Privacy Notice for information about certain legal rights at

Client PartnerApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: RDentsu is an integrated growth and transformation partner to the world's leading organisations. Founded in 1901 in Tokyo, Japan, and now operating in over 145 countries and regions, we bring together the power of a global network of leadership brands to deliver impactful, end-to-end growth solutions. With over 120 years of innovation at our core, we empower brands to create meaningful progress through integrated services across Media, Customer Experience Management (CXM), and Creative. Our business transformation (BX) mindset, combined with a focus on experience transformation (EX), drives sustainable growth for brands, people, and society. Our commitment to innovation, collaboration, and diversity enables us to continuously evolve, pushing boundaries while delivering measurable impact in a fast-changing world. About Merkle Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit . As Client Partner, you will provide strategic leadership across a portfolio of high-value, complex client accounts. You will shape long-term client success strategy, lead senior-level relationships, and drive commercial growth while ensuring excellence in delivery and operational performance. This role elevates dentsu's position as a trusted strategic partner by guiding and influencing cross-functional teams, and proactively identifying opportunities to deepen engagement, expand the value we add and drive growth. The role is ideal for a senior client leader who thrives on building strong partnerships, solving complex client challenges, driving commercial outcomes, and elevating team capability across the client leadership function. You will own the Key Account Plan focused on driving account growth through strategic planning, client engagement, and proactive problem solving. This role is integral in strengthening dentsu's partnerships, ensuring delivery of client outcomes, and enabling long-term client retention and growth. This role is responsible for developing and delivering work across a portfolio of flagship financial clients. Job Description: What you'll do Lead strategic direction and planning across a portfolio of high-value accounts, ensuring alignment to client business strategy and dentsu's growth ambitions. Act as the senior strategic advisor to senior client stakeholders, influencing long-term plans, priorities, and multi-solution opportunities across digital, data, CRM and CX. Oversee, coach, and develop Account Directors and Account Managers, ensuring high performance, consistent delivery, and clear succession pathways. Drive commercial growth, including renewals, contract expansions, upsell initiatives, forecasting, and portfolio-level revenue planning. Own overall client health, using data-led insights to monitor performance, proactively mitigate risk, and strengthen partnership longevity. Lead cross-functional collaboration with Strategy, Growth, Delivery, Media, CX, and Data teams to ensure seamless, integrated delivery. Oversee resolution of escalations, ensuring issues are handled swiftly, transparently, and with minimal disruption to client outcomes. Champion client excellence and operational standards, driving continuous improvement across engagement models, onboarding, reporting, and governance. Represent your portfolio internally, influencing strategic decisions, capability planning, and cross-practice alignment to support client success. How you'll succeed Deliver strong retention, renewal performance and growth, meeting or exceeding targets across the portfolio. Achieve exceptional client satisfaction, demonstrated via improved NPS, deeper senior relationships, and reduced escalations. Drive commercial outcomes, including revenue growth, profitable delivery, and expanded multi-solution engagement. Demonstrate leadership impact, shown through team development, retention, and performance progression across Account Directors and Managers. Enhance operational excellence, measured by onboarding success, delivery consistency, reporting quality, and strong governance practices. Promote a high-performing, collaborative culture, supporting knowledge sharing, psychological safety, and cross-functional partnership. What You'll Bring Essential Significant experience in senior account leadership, client success, or portfolio management roles within digital, data, CRM or CX within the Financial Services sector. Proven ability to manage complex, multi-solution client portfolios and influence senior client stakeholders. Demonstrated success in leading and developing large or multi-layered account teams. Strong commercial acumen with experience forecasting, budgeting, and driving revenue growth. Exceptional communication, negotiation, and relationship-building skills at executive levels. Ability to navigate ambiguity, problem-solve strategic challenges, and drive change across teams. Track record of delivering consistent, scalable client success processes and operational excellence. Desirable Experience working in global or multi-market account structures. Deep understanding of digital transformation, CRM, marketing technology, or media ecosystems. Knowledge of client health analytics, retention modelling, or multi-solution engagement frameworks. Exposure to consulting, strategy development, or enterprise-level transformation programmes. What we offer This is a permanent role. The team is based from our London office on a hybrid working basis.As well as a competitive salary, the candidate will enjoy a benefits package that they can tailor to their needs which includes:At dentsu, we care deeply about our people. Our flexible benefits package supports your health, wellbeing, and financial future with company-funded private medical insurance, virtual GP access, and an employee assistance programme. Enjoy 25 days of annual leave plus extra days for your birthday, wellbeing, and volunteering. From discounted gym memberships and retail perks to electric car leasing and travel insurance, dentsu empowers you to thrive both at work and in life. Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience. This job description is a summary of the essential functions of the job, not an exhaustive or comprehensive list of all job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description. Other duties, as assigned by the supervisor, might be part of the job.

Rentokil Initial plc is seeking an ambitious Digital Data Executive to join our dynamic Marketing & Innovation (M&I) team. If you thrive on turning data into strategy and driving tangible results across global digital channels, this is your opportunity. What you'll be doing: Insight Generation: Identifying, validating, and communicating actionable insights from our vast digital estate to drive traffic and conversion to profitable sales. Reporting & Analysis: Maintaining and generating key monthly analytics reports across all digital marketing KPIs. Data Expertise: Working hands on with SQL summarise and make data accessible to senior management. Recommendation Development: Liaising with internal and external teams to develop data driven recommendations that inform our digital marketing strategy. What you'll bring: Experience: 12+ months of commercial experience with Google Analytics and Google Ads. Technical Skills: Basic, hands on of SQL, experience with Business Intelligence tools (Qlik, Tableau, Power BI, or Google Data Studio). Analytical Mindset: Proven ability to problem solve, work closely with technical teams (SEO, PPC, CRO), and translate complex data into clear, simple presentations and actionable dashboards. Communication: Confident in presenting insights and coaching less technical teams on data interpretation. Digital Understanding: Knowledge of core digital marketing channels (SEO, PPC) and experience with CRO tools (Fullstory or Hotjar) is a plus. Why join Rentokil Initial? We are a global support services company operating in almost 80 countries with a market leading position in Pest Control and Hygiene services. We are a cash generative "people business" committed to continuous innovation and protecting people. Join a high performing digital team of 62 colleagues and make a significant impact on our global growth strategy. Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance Programme Death in service benefit Healthcare Free parking At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to if you need anything.

As a UX Researcher at the UK's second biggest employer, you will play a crucial role in improving experiences that help our colleagues work better and enhance our customer experience. Overview You will champion the needs of store colleagues who work in store, both from the front end perspective on the shop floor and from the back end in warehouses and distribution centres. Your work will involve identifying and solving user experience challenges, driving organisational changes and improving customer experience. You will work with a multidisciplinary team of UX designers, product managers, data analysts, and engineers, and partner with design managers and the UX Research manager. Key Responsibilities Own and lead UX research with the support of the UX Research Manager when needed. Make it easier for colleagues to perform their day to day jobs. Understand the processes in place across distribution and fulfilment centres. Identify user needs and jobs to be done, spot opportunities, and deliver actionable insights that guide the development of compelling user centred experiences and digital products. Scope, plan, and complete (mainly qualitative) research throughout the design and development lifecycle, from early strategic direction through post release validation. Support project teams in balancing business and user needs, and craft the user experience vision. Synthesise and communicate insights from research with clarity and efficiency to a broad range of collaborators. Partner with cross functional teams to ensure research insights are incorporated into product design strategy to drive measurable outcomes. Support the Product and Design teams in establishing successful user centred processes and ways of working. Share research expertise and knowledge with others and encourage the wider team to actively participate in UX research, improving organisational capability and challenging team thinking. Qualifications A university degree or equivalent experience in HCI, a related field, or equivalent years of professional experience. Expert level knowledge in UX research with proven experience working as a UX researcher on digital products, especially in discovery and strategic research. Talent for storytelling, with excellent communication, presentation, and interpersonal skills, and the ability to communicate complex concepts clearly across different audiences and seniority levels. Proven track record of research work impacting design and product strategy and delivering measurable outcomes. Extensive knowledge and hands on experience of qualitative and quantitative research methods such as user interviews, user profiles, journey mapping, usability testing, surveys, card sorting, tree testing, and competitor analysis. Ability to work closely with designers, product managers, developers, and analysts. Experience working in an agile product development environment and applying lean UX research methods is an advantage. Experience working in fulfilment and distribution centres is an advance. Vision & Culture Our vision is to become every customer's favourite way to shop, whether at home or on the move. We serve our customers, communities and planet a little better every day. We celebrate diversity, value differences, and provide an inclusive workplace where all colleagues have equal opportunities. We offer diverse full time and part time working patterns and a hybrid working model that combines office and remote work.

Role Lead Consultant - Configuration Management Lead / Configuration Manager - Leeds / Warwick, UK. Role Overview The Configuration Management Lead is responsible for establishing and governing the Configuration Management Database (CMDB) and ensuring accurate tracking of IT assets, configuration items (CIs), and their relationships across the enterprise. This role plays a critical part in enabling effective IT Service Management (ITSM), supporting incident, change, and problem management processes. Key Responsibilities Define and implement the Configuration Management strategy, policies, and processes. Establish and maintain the CMDB governance framework aligned with ITIL best practices. Ensure standardization of configuration management processes across the organization. Drive CMDB maturity and continuous improvement initiatives. CMDB Management & Data Integrity Own and maintain the CMDB platform ensuring accuracy, completeness, and consistency of data. Define CI classes, attributes, relationships, and lifecycle management. Implement processes for CI identification, control, status accounting, and verification/audit. Conduct regular audits and reconciliation of CMDB data with discovery tools. IT Asset & Service Mapping Manage IT asset lifecycle (hardware, software, cloud resources). Enable service mapping and dependency mapping across applications and infrastructure. Integrate CMDB with discovery and monitoring tools for real time updates. Ensure alignment between asset management and configuration management. Integration with ITSM Processes Collaborate with Incident, Problem, Change, and Release Management teams. Ensure CMDB supports impact analysis, root cause analysis, and change risk assessment. Enable accurate service impact visibility during outages or changes. Drive adoption of CMDB across operations teams. Tools & Automation Lead implementation and enhancement of tools such as ServiceNow CMDB, BMC Helix, etc. Leverage automation and discovery tools for CI population and updates. Define integrations with monitoring, cloud, DevOps, and security systems. Improve efficiency through scripting, APIs, and automation frameworks. Reporting & Analytics Develop dashboards and reports for CMDB health, data quality, and compliance. Track KPIs such as data accuracy, CI completeness, audit compliance, and usage metrics. Provide insights for decision making and operational improvements. Stakeholder & Team Management Engage with cross functional teams (Infrastructure, Cloud, Security, DevOps). Act as SME for configuration management processes and toolsets. Lead and mentor CMDB analysts and administrators. Collaborate with vendors and tool partners. Risk, Compliance & Audit Ensure compliance with internal policies and regulatory requirements. Support audit activities and provide CMDB evidence as required. Identify risks in configuration data and implement mitigation actions. Required Skills & Competencies Technical Skills Strong expertise in Configuration Management, CMDB, and IT Asset Management Deep understanding of ITIL v3/v4 (Service Asset & Configuration Management) Hands on experience with tools like ServiceNow CMDB, BMC Remedy/Helix, Micro Focus Knowledge of Discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium) Understanding of cloud platforms (Azure, AWS, GCP) and hybrid environments Familiarity with APIs, automation tools, and scripting (PowerShell, Python) Functional Skills Service mapping and dependency modeling Data governance and quality management IT Operations and Service Management integration Leadership Skills Strong stakeholder management and collaboration abilities Ability to lead cross functional teams and influence without authority Analytical and problem solving mindset Excellent communication and presentation skills All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.