40 jobs found

SC Cleared IT Hub Engineer Location: Carterton, Oxfordshire (Full-Time Onsite) Contract: Long-Term Contract Engagement: Inside IR35 Rate: Up to £19.19 per hour PAYE (£35,000+ equivalent with holiday pay and benefits package) Start: ASAP The Opportunity I'm currently supporting a major technology services provider delivering critical IT support services within a secure government environment. Due to continued demand, they are looking to engage an SC Cleared IT Hub Engineer to join their onsite support team in Carterton. This is an excellent opportunity for someone who enjoys hands-on technical support, working directly with end users, and being part of a highly professional team supporting an important operational environment. Key Responsibilities Provide onsite IT support to end users within a secure environment. Diagnose and resolve hardware and software issues across desktop and laptop estates. Build, configure, deploy and replace IT equipment. Manage incidents and service requests through a ticketing system. Support Windows 10/11 environments and associated Microsoft technologies. Perform hardware break-fix activities and peripheral support. Manage IT assets and equipment lifecycle activities. Deliver excellent customer service while meeting agreed SLA targets. Support project-related deployment and refresh activities as required. Required Experience Previous experience in a Desktop Support, IT Support, EUC Support or IT Hub Engineer position. Strong hardware troubleshooting and break-fix experience. Experience supporting Windows desktop environments. Knowledge of ticketing systems such as ServiceNow or similar. Experience with device deployment, imaging and configuration. Excellent communication and customer-facing skills. Ability to work effectively within a structured service environment. Essential Requirements Active SC Clearance. Ability to work onsite in Carterton five days per week. Eligible to work within secure government environments. Why Apply? Immediate start available. Long-term contract opportunity. Stable government-backed environment. Excellent opportunity to gain further experience within a highly secure IT estate. Join a well-established and supportive technical team. Fast interview and onboarding process for suitable candidates. If this opportunity could be of interest, please send across your latest CV together with your contact number and availability for a confidential discussion. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. JBRP1_UKTJ

SC Cleared role Our financial institution client are undergoing a major transformation, building a new QA capability focused on AI-driven testing and intelligent automation. This is an exciting opportunity to join a high-impact team using GenAI, RAG-based systems, and AI-assisted tooling to shape the future of testing at enterprise scale. Key Responsibilities Design and deliver AI-powered test strategies and automation frameworks Drive innovation and PoCs (AI-led test generation, regression optimisation) Lead end-to-end test lifecycle across complex environments Integrate QA into CI/CD and DevOps pipelines Collaborate across large-scale, multi-project delivery teams Key Skills Senior QA / SDET experience across web, mobile, API, desktop & cloud Hands-on with AI-assisted testing tools (e.g. GitHub Copilot, Amazon Q, Cursor) Strong automation expertise: Selenium, Playwright, Appium, Rest Assured, TestNG If you have an active SC Clearance, please apply with an up to date CV!

Pega Robotics Engineer - Remote (UK) Our client is looking for Pega Robotics Engineers. You will design, build and maintain automation solutions using Pega Robotic Process Automation (RPA/RDA) to streamline business workflows and reduce manual effort. Responsibilities: * Automation design - Analyse business processes and create scalable robotic automations using Pega Robotics Studio. * Bot development - Build attended and unattended bots that integrate with desktop, web, and Legacy applications. * System integration - Connect automations with APIs, databases, and enterprise systems. * Troubleshooting - Diagnose automation failures and optimise performance. * Documentation - Produce technical specs, test cases, and deployment guides. Key Skills: * Pega Robotics Studio * C# Scripting * Process analysis * RPA best practices This will be on a 3 month contract (inside IR35) and is based remotely. Candidates need to be based in the UK. To be considered please send over your latest CV. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

. SC Cleared IT Hub Engineer Location: Carterton, Oxfordshire (Full-Time Onsite) Contract: Long-Term Contract Engagement: Inside IR35 Rate: Up to 19.19 per hour PAYE ( 35,000+ equivalent with holiday pay and benefits package) Start: ASAP The Opportunity I'm currently supporting a major technology services provider delivering critical IT support services within a secure government environment. Due to continued demand, they are looking to engage an SC Cleared IT Hub Engineer to join their onsite support team in Carterton. This is an excellent opportunity for someone who enjoys hands-on technical support, working directly with end users, and being part of a highly professional team supporting an important operational environment. Key Responsibilities Provide onsite IT support to end users within a secure environment. Diagnose and resolve hardware and software issues across desktop and laptop estates. Build, configure, deploy and replace IT equipment. Manage incidents and service requests through a ticketing system. Support Windows 10/11 environments and associated Microsoft technologies. Perform hardware break-fix activities and peripheral support. Manage IT assets and equipment lifecycle activities. Deliver excellent customer service while meeting agreed SLA targets. Support project-related deployment and refresh activities as required. Required Experience Previous experience in a Desktop Support, IT Support, EUC Support or IT Hub Engineer position. Strong hardware troubleshooting and break-fix experience. Experience supporting Windows desktop environments. Knowledge of ticketing systems such as ServiceNow or similar. Experience with device deployment, imaging and configuration. Excellent communication and customer-facing skills. Ability to work effectively within a structured service environment. Essential Requirements Active SC Clearance. Ability to work onsite in Carterton five days per week. Eligible to work within secure government environments. Why Apply? Immediate start available. Long-term contract opportunity. Stable government-backed environment. Excellent opportunity to gain further experience within a highly secure IT estate. Join a well-established and supportive technical team. Fast interview and onboarding process for suitable candidates. If this opportunity could be of interest, please send across your latest CV together with your contact number and availability for a confidential discussion. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

SC Cleared IT Hub Engineer Location: Carterton, Oxfordshire (Full-Time Onsite) Contract: Long-Term Contract Engagement: Inside IR35 Rate: Up to £19.19 per hour PAYE (£35,000+ equivalent with holiday pay and benefits package) Start: ASAP The Opportunity I'm currently supporting a major technology services provider delivering critical IT support services within a secure government environment. Due to continued demand, they are looking to engage an SC Cleared IT Hub Engineer to join their onsite support team in Carterton. This is an excellent opportunity for someone who enjoys hands-on technical support, working directly with end users, and being part of a highly professional team supporting an important operational environment. Key Responsibilities Provide onsite IT support to end users within a secure environment. Diagnose and resolve hardware and software issues across desktop and laptop estates. Build, configure, deploy and replace IT equipment. Manage incidents and service requests through a ticketing system. Support Windows 10/11 environments and associated Microsoft technologies. Perform hardware break-fix activities and peripheral support. Manage IT assets and equipment life cycle activities. Deliver excellent customer service while meeting agreed SLA targets. Support project-related deployment and refresh activities as required. Required Experience Previous experience in a Desktop Support, IT Support, EUC Support or IT Hub Engineer position. Strong hardware troubleshooting and break-fix experience. Experience supporting Windows desktop environments. Knowledge of ticketing systems such as ServiceNow or similar. Experience with device deployment, imaging and configuration. Excellent communication and customer-facing skills. Ability to work effectively within a structured service environment. Essential Requirements Active SC Clearance. Ability to work onsite in Carterton five days per week. Eligible to work within secure government environments. Why Apply? Immediate start available. Long-term contract opportunity. Stable government-backed environment. Excellent opportunity to gain further experience within a highly secure IT estate. Join a well-established and supportive technical team. Fast interview and onboarding process for suitable candidates. If this opportunity could be of interest, please send across your latest CV together with your contact number and availability for a confidential discussion. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Desktop Support Engineer (SC Cleared) Key Points Location: Clyde Faslane (onsite required) Clearance: SC clearance required Contract Length: 12 months Rate: £19.33 per hour (UMB) Start: Immediate Overview This is an opportunity to join a leading technology services provider delivering on-site IT support within a secure, enterprise environment. You will work as part of a structured support team operating within a hub-and-spoke model, providing essential services across desktop, hardware, and end-user environments. The role combines hands-on technical support, ticket management, and asset control, ensuring services are delivered efficiently and in line with service level agreements. This position is ideal for an engineer with strong hardware experience who enjoys working in a process-driven, onsite environment, supporting users directly and resolving technical issues end-to-end. Key Responsibilities Manage and maintain assigned ticket queues, ensuring all updates and resolutions meet agreed service levels Provide hands-on desktop and laptop support, including diagnosis, troubleshooting, and repair Perform hardware break/fix activities, including more complex laptop and desktop repairs Liaise with vendors (eg HP, Dell) for parts ordering, warranty returns, and repairs Support stock and asset management, including scanning equipment in and out of locations Manage and process IT equipment disposals in line with defined procedures Carry out locker replenishment activities where required Follow all defined site regulations, processes, and procedures Highlight potential service issues or opportunities for improvement to the Team Leader Diagnose and repair hardware issues across desktops and laptops confidently Work effectively within ITSM/ticketing systems, managing workload and priorities Operate within structured environments, adhering to SLAs and service processes Communicate clearly with users and stakeholders in a professional manner Be willing to complete vendor accreditations (HP/Dell) where required Be comfortable working in a secure, highly regulated environment Be flexible to support out-of-hours and standby requirements If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Role Overview We are seeking an experienced SC Cleared IT Field Services Engineer to provide high-quality desktop, laptop, and hardware support services across designated hub and spoke locations. The successful candidate will be responsible for incident and service request management, hardware diagnostics and repairs, asset management, stock control, and ensuring service delivery meets contractual SLAs. This is a hands-on field-based role requiring strong technical troubleshooting skills, excellent customer service, and the ability to work independently across multiple sites. Key Responsibilities Manage and maintain assigned ticket queues, ensuring incidents and service requests are updated and progressed in line with agreed service levels and contractual commitments. Provide support across designated hub locations and associated spoke sites. Perform hardware diagnostics, troubleshooting, repair, and maintenance of desktops, laptops, and associated peripherals. Carry out complex break-fix repairs on end-user devices, including laptops and desktop equipment. Liaise with hardware vendors regarding warranty repairs, replacement parts, and returns processes. Manage hub stock levels and maintain accurate asset records, including scanning equipment in and out of locations. Ensure effective handling and processing of IT equipment disposals in accordance with contractual and security requirements. Replenish and maintain IT lockers and equipment stores where required. Escalate recurring issues, service risks, and opportunities for service improvement to the Team Leader. Adhere to customer site policies, security requirements, and operational procedures. Follow all agreed company and customer processes to ensure consistent and compliant service delivery. Support operational requirements including participation in out-of-hours support and standby rotas. Essential Skills & Experience Current SC Clearance or eligibility to obtain SC Clearance. UK National with a valid UK passport. Full, clean UK driving licence. Minimum 2 years' experience in a: PC Field Service environment, or Desktop Support/Workshop environment. Strong experience diagnosing, troubleshooting, supporting, and repairing desktop and laptop hardware. Proven experience carrying out hardware break-fix activities, including complex laptop repairs. Experience managing support tickets within an ITSM environment. Knowledge of asset management and stock control processes. Strong customer service and communication skills. Ability to work independently and prioritise workload effectively. Desirable Skills & Qualifications HP Accredited Engineer certification or willingness to obtain accreditation. Dell Desktop and Laptop accreditation or willingness to complete training. Experience supporting enterprise environments. Familiarity with ITIL-based service management practices. Experience working within secure or government environments. Additional Requirements Participation in an out-of-hours support rota and standby service is mandatory. Regular travel between customer locations may be required. Successful candidates must satisfy all security and background screening requirements associated with SC Clearance.

DV Cleared End User Computing Technical Lead 720 Per Day, Inside IR35 Taunton - 4 Days Per Week On-site DV Clearance Require 6 Months Contract Your new company A large Government organisation based in Taunton Your new role The EUC Technical Lead acts as the senior technical authority for all end-user computing (desktops, laptops, mobile, peripherals), handling escalations, complex troubleshooting, and mentoring the team while driving best practices and standards. They also lead evaluation and rollout of new EUC technologies, ensure security/compliance, identify improvement opportunities through support trend analysis, and represent EUC interests on cross-team projects. Responsibilities Advanced Support & Escalation (30%) - Senior escalation point for complex/high-impact incidents; resolves intricate issues across devices; guides engineers during major incidents. Technical Leadership & Mentoring (20%) - Coaches the team, advises on difficult cases and emerging tech, fosters a learning culture. Engineering Improvement & Automation (15%) - Analyses trends, drives automation and tooling to reduce incidents and improve service quality. Technology Evaluation & Implementation (10%) - Assesses new tools/platforms, leads technical design for rollouts aligned with standards and security. Standards, Documentation & Governance (10%) - Maintains best-practice guides, ensures compliance, supports governance/assurance. Stakeholder Collaboration & Projects (10%) - Partners with other IT teams, represents EUC in projects and change initiatives. Service Insight & Reporting (5%) - Tracks performance/risks and reports to leadership. What you'll need to succeed Directs others on technical tasks; strong written/oral communication for org-wide reports and presentations. Analyses complex business requirements and recommends solutions. Makes timely decisions weighing priorities, constraints, and available information. Tracks progress against targets and resolves exceptions. ITIL and service management best practice. EUC technology expertise (SCCM, Windows, M365, Intune, networking, file sharing, remote access). Software solution design and implementation experience. IT security awareness, particularly MOD standards/accreditation. Knowledge of industry/professional standards (programming, ISO 9000 quality processes). Understanding of testing principles, methods, and lifecycle management. Developing Self and Others: Identifies skill gaps, sets development goals, coaches/mentors team, promotes inclusion, seeks feedback for continuous improvement. Delivering at Pace: Keeps team focused on priorities, balances procedure with innovation, ensures the right resources are available, monitors progress, reprioritises under pressure What you'll get in return 720 Per Day, Inside IR35 6 Months Contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

DV Cleared Infrastructure Test Engineers x 2 Location: Onsite in Hamsphire Contract Length: Initial 12 Months Rate: 480 to 530 per day - Outside IR35 Clearance: Active DV Clearance Required We are seeking experienced DV Cleared Infrastructure Test SMEs to support a major secure infrastructure programme. Working within a complex technical environment, you will be responsible for the planning, execution and assurance of infrastructure testing activities across critical platforms and services. The successful candidates will provide hands-on testing expertise, ensuring infrastructure components are validated against functional, performance and operational requirements while supporting defect management and stakeholder reporting throughout the test lifecycle. Key Responsibilities Develop, review and execute Infrastructure Test Plans, Test Scripts and Test Cases. Perform functional, integration, system and performance testing across infrastructure environments. Manage defects through their full lifecycle, including identification, logging, tracking and resolution validation. Produce comprehensive test evidence, reports and assurance documentation. Validate infrastructure deployments against technical and business requirements. Support test readiness reviews, test execution activities and operational acceptance processes. Work closely with Infrastructure Engineers, Architects, Service Delivery teams and third-party suppliers. Identify testing risks, issues and dependencies and provide mitigation recommendations. Contribute to continuous improvement of testing processes, methodologies and tooling. Essential Experience Active DV Clearance. Proven experience delivering infrastructure testing within secure, complex or enterprise-scale environments. Strong understanding of the full test lifecycle, including planning, execution, defect management and reporting. Experience producing test strategies, plans, scripts and test evidence. Hands-on experience conducting functional, non-functional and performance testing. Ability to work independently within highly secure environments. Strong stakeholder engagement and communication skills. Desirable Technical Experience We are particularly interested in candidates with expertise in one or more of the following areas: Infrastructure Test SME - Virtual Desktop & Windows Technologies Virtual Desktop Infrastructure (VDI) environments. Windows Server administration and testing. Proxy services and proxy chaining technologies. Enterprise authentication and access management. End-user computing and desktop service validation. Infrastructure Test SME - DNS & Virtualisation DNS infrastructure and associated services. VMware vSphere and virtualisation platforms. Infrastructure services testing and validation. Network services and enterprise platform testing. Performance and resilience testing of virtualised environments.

Infrastructure Support Engineer SC or NPPV3 Cleared Reading Hybrid Working (One Week Onsite, One Week Remote) My client is looking for an experienced SC Cleared or NPPv3 Cleared Infrastructure Engineer to join an exceptional team, working on cutting-edge technical projects. Due to the nature of the work, this Infrastructure Engineer role will require you to hold an active SC or NPPV3 clearanc e. In this Infrastructure Engineer role you will be primarily responsible for the maintenance of, Microsoft Server and Desktop, VMWare, Cloud, basic networking, and support for third-party applications in an environment that requires SC or NPPV3 clearance To be considered, you must hold active SC or NPPV3 clearance and have experience supporting: VMWare infrastructure, Microsoft Server 2022 (including services like Active Directory and DNS), Microsoft Windows 11 desktops, and third-party applications. Cloud knowledge (Azure or AWS) Updating and maintaining Anti-Virus software, Basic networking functionalities, Backup Management Experience working within Defence, Government, Law Enforcement or other highly regulated environments would be highly beneficial. In return, you'll join an organisation delivering nationally important programmes, with the opportunity to work alongside experienced cloud, cyber and infrastructure professionals in a collaborative and security-focused environment. If you're looking for a role that offers variety, technical challenge and the chance to make a real impact, I'd be keen to speak with you.

IT Service Desk Analyst, First Line Support Engineer, Windows 10/11- local to the Salisbury area, is required for our services client. Paying £30K-35K per year (dependent upon experience) with excellent benefits and the opportunity to become certified in ITIL v.4 and Comptia as well as SC Security Cleared. Based near to Salisbury, Wiltshire, South West - commutable from Trowbridge, Bath, Shaftesbury, Devizes, you will join a small, friendly team of IT Support Analysts. To work on site 5 days a week initially, reducing to 4 days a week once probationary period is complete. This role is a perfect fit for an IT Helpdesk Analyst, IT Support Analyst looking for technical growth in ITIL and Comptia. What You ll Do: Provide IT support to users via the IT Service Desk-mainly over the phone, but also sometimes in person. Handle and manage incoming calls and online requests and log within the Service Management tool (Halo). Through troubleshooting and fault diagnosis, triage and resolve user issues as a first call fix wherever possible; escalate to agreed 2nd line support teams as appropriate and ensure customers are kept informed of progress. Provide on-site support in regions as required. Assist the IT Service Desk Lead in preparing IT Operations management information and reports. Conduct software license management activities associated with user requests. Ensure all assets are managed and tracked throughout the asset s lifecycle. Experience/Skills You ll Need: Windows 10 and 11, MS Office 2016, 2019, O365. Experience working in a distributed / hybrid multi-office environment. IT Service tickets (incidents, requests, problems) End user-device installation, configuration and troubleshooting of Windows desktops, laptops and Android tablets IT Security good practices Software license management and tracking. Experience supporting end user network connectivity (Broadband, 4G, Starlink). Desirable: ITIL v4 Foundation CompTIA A+ certification or equivalent recent certification. - SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.