Salary range: £28,031 - £30,378 per annum FTE: 1.0 (35 hours per week) Term: Open Closing date: 21 June 2026 The University's Learning Space Support Team, as part of the Information Services Directorate, is seeking an enthusiastic AV/IT technician to work within the Audio Visual and Lab Support Section on an open ended contract. Audio Visual support is a crucial part of the University's infrastructure and underpins the delivery of the University's teaching and learning activities. If you have the relevant skills and can bring additional benefit to the university, this is the role for you. Responsibilities You will report directly to the Learning Spaces Operations Manager and will be responsible for first-line support, troubleshooting and problem analysis of both online via Zoom and offline hands on support of a wide variety of audio visual equipment to ensure lectures and tutorials are delivered as scheduled and without fault. You will work with senior members of the team to help train users so that they feel comfortable using the equipment as part of their teaching and to ensure lectures, presentations and meetings are not compromised. You will work with the AV installation team to complete small and medium sized installations and contribute to the ongoing development and maintenance of the University's AV/IT support service. Qualifications The successful candidate will have a good base knowledge of all aspects of the following: AV including both the digital and analogue video Professional audio Control system AV over IP architecture including Multicast theory Highly developed fault finding and analysis skills Enterprise network and IP topology Continuous professional development is important, and you will be required to attend and participate in training sessions to achieve full AVIXA certification to CTS level. The AV/IT Technician should demonstrate excellent people oriented skills. They will be expected to communicate with various end users and as such should possess excellent communication skills, be able to work as part of a larger team and be able to prioritise and balance workloads in order that effective support can be delivered both in person and remotely, ensuring operational excellence is maintained. Contributions Contributions to the ongoing development and maintenance of the university's AV/IT support service will be expected. Benefits In return, you will receive on the job training, a generous holiday package and will be eligible to subscribe to a variety of schemes associated with being an employee of the University including generous employer contributions to your pension; a world class Sport Centre; family friendly policies; and various additional incentives including a Cycle Scheme. The University also has on site childcare and parking for which you can apply. All successful candidates must be willing to be located in the UK. For informal enquiries, please contact Iain McCormack, Learning Spaces Operations Manager Department: Information Services (including IT)
15/06/2026
Full time
Salary range: £28,031 - £30,378 per annum FTE: 1.0 (35 hours per week) Term: Open Closing date: 21 June 2026 The University's Learning Space Support Team, as part of the Information Services Directorate, is seeking an enthusiastic AV/IT technician to work within the Audio Visual and Lab Support Section on an open ended contract. Audio Visual support is a crucial part of the University's infrastructure and underpins the delivery of the University's teaching and learning activities. If you have the relevant skills and can bring additional benefit to the university, this is the role for you. Responsibilities You will report directly to the Learning Spaces Operations Manager and will be responsible for first-line support, troubleshooting and problem analysis of both online via Zoom and offline hands on support of a wide variety of audio visual equipment to ensure lectures and tutorials are delivered as scheduled and without fault. You will work with senior members of the team to help train users so that they feel comfortable using the equipment as part of their teaching and to ensure lectures, presentations and meetings are not compromised. You will work with the AV installation team to complete small and medium sized installations and contribute to the ongoing development and maintenance of the University's AV/IT support service. Qualifications The successful candidate will have a good base knowledge of all aspects of the following: AV including both the digital and analogue video Professional audio Control system AV over IP architecture including Multicast theory Highly developed fault finding and analysis skills Enterprise network and IP topology Continuous professional development is important, and you will be required to attend and participate in training sessions to achieve full AVIXA certification to CTS level. The AV/IT Technician should demonstrate excellent people oriented skills. They will be expected to communicate with various end users and as such should possess excellent communication skills, be able to work as part of a larger team and be able to prioritise and balance workloads in order that effective support can be delivered both in person and remotely, ensuring operational excellence is maintained. Contributions Contributions to the ongoing development and maintenance of the university's AV/IT support service will be expected. Benefits In return, you will receive on the job training, a generous holiday package and will be eligible to subscribe to a variety of schemes associated with being an employee of the University including generous employer contributions to your pension; a world class Sport Centre; family friendly policies; and various additional incentives including a Cycle Scheme. The University also has on site childcare and parking for which you can apply. All successful candidates must be willing to be located in the UK. For informal enquiries, please contact Iain McCormack, Learning Spaces Operations Manager Department: Information Services (including IT)
Arup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Arup is the creative force at the heart of many of the world's most prominent projects in the built and natural environment. Working in more than 140 countries, the firm's designers, engineers, architects, planners, consultants, and technical specialists work with our clients on innovative projects of the highest quality and impact. As a wholly independent organisation, we are owned in trust for the benefit of our employees and their dependants: with no shareholders or external investors we determine our own business priorities and direction. Opportunity You will join Arup Digital Products (ADP), a wholly owned Arup entity focused on developing and bringing high quality digital products to market in line with Arup's broader strategy and values. As part of the Global Operations function, you will help build the structure and consistency needed to support rapid growth and ensure products are delivered effectively. You will work closely with a global, geographically diverse team across India, China, Europe, and the USA. In this role, you will lead day to day team activities, manage workload priorities, and play a key role in delivering high quality outcomes. As an Operations Co ordinator in Arup Digital Products (ADP) you will be part of the team ensuring our products and services are delivered and supported effectively and professionally, providing excellent customer service to our user base. The Operations Function is evolving quickly to respond to the requirements of a newly formed company and you will play a key role in ensuring our success. Key Responsibilities Be a core member of the Operations Team, undertaking a variety of tasks to enable efficient and professional sale and support of software products to end customers, including sales enablement, revenue flow management, licence enablement and customer care management. Be responsible for day to day team and workload management - ensuring work is logged, prioritised, routed, tracked, and communicated consistently, mitigating workflow bottlenecks and being a 'go to' for team members to support their decision making and task prioritisation. Take a lead role for our Customer Operations, overseeing the operational customer engagement including case intake and triage, customer care responses, and case escalation. Generate regular reports to monitor data quality and identify areas of improvement; help with definition and monitoring of KPIs to drive data quality. Be responsible for continuous improvement of our Customer Operations, identifying friction or failure points and partnering with Ops. Process, Systems & Automation Excellence Report to the Global Operations Manager, working closely to ensure smooth day to day operation. Have process optimisation and automation at the heart of how you work, identifying, shaping and helping to embed positive changes. Have opportunity to develop your career as the Operations Function and our product portfolio grows. Is this role right for you? Experience in Operations or Business Management, ideally in software / SaaS environment. (Preferable but not essential) Degree level qualification, ideally in operations or business management related subject. Experience in working with CRM / database systems. Experience in AI and automation. Professional approach, seeking quality and excellence in your work and the work of the team. Excellent communication and relationship management skills. A proactive approach and ability to perform in a fast paced, rapidly changing environment. Strong commercial skills with good attention to detail. Ability to challenge and question the status quo and a genuine interest in process improvement. Preferably an interest in engineering, digital, software, or automotive industries. What We Offer You At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. Equal Opportunity and Accessibility Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. We are committed to making our recruitment process and workplaces accessible to all candidates.
15/06/2026
Full time
Arup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Arup is the creative force at the heart of many of the world's most prominent projects in the built and natural environment. Working in more than 140 countries, the firm's designers, engineers, architects, planners, consultants, and technical specialists work with our clients on innovative projects of the highest quality and impact. As a wholly independent organisation, we are owned in trust for the benefit of our employees and their dependants: with no shareholders or external investors we determine our own business priorities and direction. Opportunity You will join Arup Digital Products (ADP), a wholly owned Arup entity focused on developing and bringing high quality digital products to market in line with Arup's broader strategy and values. As part of the Global Operations function, you will help build the structure and consistency needed to support rapid growth and ensure products are delivered effectively. You will work closely with a global, geographically diverse team across India, China, Europe, and the USA. In this role, you will lead day to day team activities, manage workload priorities, and play a key role in delivering high quality outcomes. As an Operations Co ordinator in Arup Digital Products (ADP) you will be part of the team ensuring our products and services are delivered and supported effectively and professionally, providing excellent customer service to our user base. The Operations Function is evolving quickly to respond to the requirements of a newly formed company and you will play a key role in ensuring our success. Key Responsibilities Be a core member of the Operations Team, undertaking a variety of tasks to enable efficient and professional sale and support of software products to end customers, including sales enablement, revenue flow management, licence enablement and customer care management. Be responsible for day to day team and workload management - ensuring work is logged, prioritised, routed, tracked, and communicated consistently, mitigating workflow bottlenecks and being a 'go to' for team members to support their decision making and task prioritisation. Take a lead role for our Customer Operations, overseeing the operational customer engagement including case intake and triage, customer care responses, and case escalation. Generate regular reports to monitor data quality and identify areas of improvement; help with definition and monitoring of KPIs to drive data quality. Be responsible for continuous improvement of our Customer Operations, identifying friction or failure points and partnering with Ops. Process, Systems & Automation Excellence Report to the Global Operations Manager, working closely to ensure smooth day to day operation. Have process optimisation and automation at the heart of how you work, identifying, shaping and helping to embed positive changes. Have opportunity to develop your career as the Operations Function and our product portfolio grows. Is this role right for you? Experience in Operations or Business Management, ideally in software / SaaS environment. (Preferable but not essential) Degree level qualification, ideally in operations or business management related subject. Experience in working with CRM / database systems. Experience in AI and automation. Professional approach, seeking quality and excellence in your work and the work of the team. Excellent communication and relationship management skills. A proactive approach and ability to perform in a fast paced, rapidly changing environment. Strong commercial skills with good attention to detail. Ability to challenge and question the status quo and a genuine interest in process improvement. Preferably an interest in engineering, digital, software, or automotive industries. What We Offer You At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. Equal Opportunity and Accessibility Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. We are committed to making our recruitment process and workplaces accessible to all candidates.
Position: Support Desk Senior Representative Division: Wealth Management Propositions & Client Care Location: Liverpool, GB Contract: Permanent Working pattern: Hybrid About the Role On the Online Support Desk, you will support clients and colleagues through digital client journeys, including DocuSign, CRM, and our online portal. Responsibilities Deliver a consistently high quality, professional service to clients, investment managers, advisers, and internal teams, acting as a trusted point of contact. Own service delivery standards and take accountability for meeting team SLAs and regulatory requirements, ensuring queries are handled efficiently, accurately, and with the right level of urgency. Act as a senior support and escalation point and provide guidance and support to team members, stepping in where needed to resolve complex queries and maintain service continuity. Manage and resolve a broad range of queries, confidently handling calls and communications from across the business. Take ownership of operational and administrative processes, ensuring tasks are completed in line with team procedures, maintaining accuracy, consistency, and control. Support and contribute to project delivery, working alongside specialists and stakeholders on project activity, testing, and implementation, ensuring clear and proactive communication. Maintain and improve team procedures, ensuring documentation reflects current processes, regulatory requirements, and best practice, identifying opportunities for improvement. Lead on training and onboarding, supporting the development of others through structured onboarding, coaching, and knowledge sharing, embedding service excellence standards. Maintain strong risk awareness and escalation, understanding key controls (including CASS where relevant) and proactively escalating risks or issues to ensure appropriate oversight. Embed a continuous improvement mindset (Lean / 4+1), actively contributing to visual management, team forums, and improvement initiatives, identifying and resolving inefficiencies within the desk. Take ownership of personal and team development, staying up to date with regulatory changes, industry developments, and internal processes, proactively identifying and addressing skill gaps. Drive client experience improvements (CX/UX), identifying themes and friction points in client journeys, contributing to improvements that enhance efficiency and overall experience. Support change and system enhancements, participating in user acceptance testing (UAT) and supporting the rollout of new systems, processes, and releases. Build strong stakeholder relationships, developing and maintaining effective working relationships across teams, acting as a reliable and collaborative partner. Maintain data integrity and governance standards, ensuring all activity aligns with group data governance requirements, with a strong focus on data quality and accuracy. Act with integrity and professionalism at all times, upholding conduct rules, maintaining confidentiality, fairness, and trust in all interactions. Qualifications Act as a go to escalation point for complex client and colleague queries, resolving issues efficiently and confidently across systems, processes, and digital journeys. Build strong knowledge of key systems to explain how they work in a simple way to clients and colleagues. Lead query triage and resolution standards. Prioritise and triage incoming demand, ensuring queries are directed, progressed, and resolved in line with service expectations. Lead on high quality issue management, ensuring issues are accurately recorded, tracked, and progressed. Support the identification and investigation of system defects, working with specialists and SMEs to gather detail, track progress, and communicate outcomes. Act as a day to day leader within the team, supporting desk smooth operation, prioritising workload, guiding representatives, and ensuring focus on key tasks and service levels. Coach, train, and support team capability, delivering onboarding, ongoing coaching, and building confidence in handling more technical queries. Identify trends, recurring issues, and inefficiencies, recommending and implementing improvements to processes, documentation, and client journeys. Take ownership of improvement initiatives, testing and embedding new ways of working to enhance service efficiency and user experience. Develop deep expertise in key systems, processes, or journeys to become a trusted point of contact for the team and wider stakeholders. Create and maintain clear process and system documentation, improving team efficiency and enabling greater client and colleague self service. Work closely with specialists and product teams to support testing, provide feedback, and embed new releases effectively into frontline operations. Capture insights, document learnings, and actively share knowledge to raise team capability and consistency in service delivery. Ensure all activities are carried out in line with internal policies and regulatory requirements, supporting a robust and controlled operating environment. Take accountability for ensuring a seamless, consistent, and high quality experience for all users, capturing feedback and driving improvements where needed. Contribute to service coverage across core hours (8am-6pm). Our Offer We offer a comprehensive remuneration package and a range of benefits to support your well being and development. Company pension - 9% non contributory or 10% if you contribute 5% Private medical insurance - individual on joining, family after 1 year's service Life assurance - 8 salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green car scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We are a Disability Confident Employer - level 2 under the UK Government scheme. If you require adjustments to apply for this role, please contact to let us know what adjustments you may need.
15/06/2026
Full time
Position: Support Desk Senior Representative Division: Wealth Management Propositions & Client Care Location: Liverpool, GB Contract: Permanent Working pattern: Hybrid About the Role On the Online Support Desk, you will support clients and colleagues through digital client journeys, including DocuSign, CRM, and our online portal. Responsibilities Deliver a consistently high quality, professional service to clients, investment managers, advisers, and internal teams, acting as a trusted point of contact. Own service delivery standards and take accountability for meeting team SLAs and regulatory requirements, ensuring queries are handled efficiently, accurately, and with the right level of urgency. Act as a senior support and escalation point and provide guidance and support to team members, stepping in where needed to resolve complex queries and maintain service continuity. Manage and resolve a broad range of queries, confidently handling calls and communications from across the business. Take ownership of operational and administrative processes, ensuring tasks are completed in line with team procedures, maintaining accuracy, consistency, and control. Support and contribute to project delivery, working alongside specialists and stakeholders on project activity, testing, and implementation, ensuring clear and proactive communication. Maintain and improve team procedures, ensuring documentation reflects current processes, regulatory requirements, and best practice, identifying opportunities for improvement. Lead on training and onboarding, supporting the development of others through structured onboarding, coaching, and knowledge sharing, embedding service excellence standards. Maintain strong risk awareness and escalation, understanding key controls (including CASS where relevant) and proactively escalating risks or issues to ensure appropriate oversight. Embed a continuous improvement mindset (Lean / 4+1), actively contributing to visual management, team forums, and improvement initiatives, identifying and resolving inefficiencies within the desk. Take ownership of personal and team development, staying up to date with regulatory changes, industry developments, and internal processes, proactively identifying and addressing skill gaps. Drive client experience improvements (CX/UX), identifying themes and friction points in client journeys, contributing to improvements that enhance efficiency and overall experience. Support change and system enhancements, participating in user acceptance testing (UAT) and supporting the rollout of new systems, processes, and releases. Build strong stakeholder relationships, developing and maintaining effective working relationships across teams, acting as a reliable and collaborative partner. Maintain data integrity and governance standards, ensuring all activity aligns with group data governance requirements, with a strong focus on data quality and accuracy. Act with integrity and professionalism at all times, upholding conduct rules, maintaining confidentiality, fairness, and trust in all interactions. Qualifications Act as a go to escalation point for complex client and colleague queries, resolving issues efficiently and confidently across systems, processes, and digital journeys. Build strong knowledge of key systems to explain how they work in a simple way to clients and colleagues. Lead query triage and resolution standards. Prioritise and triage incoming demand, ensuring queries are directed, progressed, and resolved in line with service expectations. Lead on high quality issue management, ensuring issues are accurately recorded, tracked, and progressed. Support the identification and investigation of system defects, working with specialists and SMEs to gather detail, track progress, and communicate outcomes. Act as a day to day leader within the team, supporting desk smooth operation, prioritising workload, guiding representatives, and ensuring focus on key tasks and service levels. Coach, train, and support team capability, delivering onboarding, ongoing coaching, and building confidence in handling more technical queries. Identify trends, recurring issues, and inefficiencies, recommending and implementing improvements to processes, documentation, and client journeys. Take ownership of improvement initiatives, testing and embedding new ways of working to enhance service efficiency and user experience. Develop deep expertise in key systems, processes, or journeys to become a trusted point of contact for the team and wider stakeholders. Create and maintain clear process and system documentation, improving team efficiency and enabling greater client and colleague self service. Work closely with specialists and product teams to support testing, provide feedback, and embed new releases effectively into frontline operations. Capture insights, document learnings, and actively share knowledge to raise team capability and consistency in service delivery. Ensure all activities are carried out in line with internal policies and regulatory requirements, supporting a robust and controlled operating environment. Take accountability for ensuring a seamless, consistent, and high quality experience for all users, capturing feedback and driving improvements where needed. Contribute to service coverage across core hours (8am-6pm). Our Offer We offer a comprehensive remuneration package and a range of benefits to support your well being and development. Company pension - 9% non contributory or 10% if you contribute 5% Private medical insurance - individual on joining, family after 1 year's service Life assurance - 8 salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green car scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We are a Disability Confident Employer - level 2 under the UK Government scheme. If you require adjustments to apply for this role, please contact to let us know what adjustments you may need.
Job Introduction As a Digital Operations Assistant, you will, along with the Digital Operations Specialist and Manager, manage the end-to-end product workflow across a variety of brand partners. Working cross-functionally with Trade, Buying, and Photo Studio teams to push items through to the site, you will: manage data, pushing through all relevant systems, amending and fixing where needed, arrange stock moves to the photo studio for in-house product shoots, requesting and processing supplier imagery from applicable brands, as well as, monitoring and managing stock files to ensure products get published on site in a timely manner. As a Digital Operations Assistant you will: Create/support concession data and work collaboratively with brands to resolve any issues (i.e. update pricing for them). Work with buying teams to support Own Bought product workflow, taking divisional ownership, and providing regular updates to key stakeholders. Effectively manage and minimise products that are 'In Stock and Not On Site' (ISNOS) across your brands and divisions. Be the point of contact for your brands for any online queries relating to product, pricing, stock, launches, or otherwise. Work with brands to ensure imagery is being sent in advance of stock delivery, highlighting any inconsistencies to the Digital Operations Specialist & Manager. Maintain the accuracy of the online range by removing old products as needed/requested. Updating the range tracker to reflect all changes. Responsible for resolving NPS issues across your brands/division in a timely manner, independently, or with help from PTS, photo studio, or the brand. Ensure Time To Site SLA's are being met, flagging any inconsistencies or concerns to Digital Operations Specialist & Manager. Attend regular trade, operations, and studio meetings, to provide and receive updates on deliveries, uploads and special projects/launches. Manage stock queries for brands in the DC, flagging any issues to the Digital Operations Specialist & Manager. Maintain & present weekly division reports in wider team meeting. A Bit About You Organised and proactive. You are able to multi-task, prioritise and work to tight deadlines, whilst maintaining excellent attention to detail. Technically skilled. You are proficient in Excel, with high levels of numeracy and accuracy. All over the numbers. You are analytical and results driven, able to use data to measure performance and identify areas of improvement. A great communicator, both verbal and written. You excel in the relationships you build with stakeholders. Flexible. Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation. An example of our values, a trusted, and respected colleague.
15/06/2026
Full time
Job Introduction As a Digital Operations Assistant, you will, along with the Digital Operations Specialist and Manager, manage the end-to-end product workflow across a variety of brand partners. Working cross-functionally with Trade, Buying, and Photo Studio teams to push items through to the site, you will: manage data, pushing through all relevant systems, amending and fixing where needed, arrange stock moves to the photo studio for in-house product shoots, requesting and processing supplier imagery from applicable brands, as well as, monitoring and managing stock files to ensure products get published on site in a timely manner. As a Digital Operations Assistant you will: Create/support concession data and work collaboratively with brands to resolve any issues (i.e. update pricing for them). Work with buying teams to support Own Bought product workflow, taking divisional ownership, and providing regular updates to key stakeholders. Effectively manage and minimise products that are 'In Stock and Not On Site' (ISNOS) across your brands and divisions. Be the point of contact for your brands for any online queries relating to product, pricing, stock, launches, or otherwise. Work with brands to ensure imagery is being sent in advance of stock delivery, highlighting any inconsistencies to the Digital Operations Specialist & Manager. Maintain the accuracy of the online range by removing old products as needed/requested. Updating the range tracker to reflect all changes. Responsible for resolving NPS issues across your brands/division in a timely manner, independently, or with help from PTS, photo studio, or the brand. Ensure Time To Site SLA's are being met, flagging any inconsistencies or concerns to Digital Operations Specialist & Manager. Attend regular trade, operations, and studio meetings, to provide and receive updates on deliveries, uploads and special projects/launches. Manage stock queries for brands in the DC, flagging any issues to the Digital Operations Specialist & Manager. Maintain & present weekly division reports in wider team meeting. A Bit About You Organised and proactive. You are able to multi-task, prioritise and work to tight deadlines, whilst maintaining excellent attention to detail. Technically skilled. You are proficient in Excel, with high levels of numeracy and accuracy. All over the numbers. You are analytical and results driven, able to use data to measure performance and identify areas of improvement. A great communicator, both verbal and written. You excel in the relationships you build with stakeholders. Flexible. Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation. An example of our values, a trusted, and respected colleague.
Location: Multiple locations across Glasgow, including Good Food Scotland community spaces, warehouse and delivery operations Hours: 16 hours per week. Hours may vary depending on operational needs but will generally fall on Tuesdays, Wednesdays and Thursdays, with occasional Friday cover required. Hourly Rate: £16.62 per hour Contract: Fixed-term (12 months), with the intention to extend, subject to funding Start Date: As soon as possible Reports To: Operations Manager Job Purpose The Network Support Assistant plays a key role in supporting the day-to-day operations of Good Food Scotland. The primary purpose of the role is to provide operational cover across our network of community shops and larders during periods of annual leave, sickness absence, training, or other staff absences. The post holder will be trained to operate all Good Food Scotland affordable food spaces and will be expected to step into the role of Community Shop Coordinator when required, ensuring services continue to run smoothly and consistently. When cover is not required within our affordable food spaces, the post holder will support the wider network through warehouse operations, food collections, deliveries, van operations, administration, and other Good Food Scotland projects. The role requires flexibility, strong organisational skills, confidence working with volunteers and community members, and a willingness to work across multiple locations throughout Glasgow. Key Responsibilities Community Shop and Larder Cover Develop a thorough understanding of the operation of all Good Food Scotland community shops and larders. Provide cover across the network during periods of annual leave, sickness absence, training, or other staff absences. Undertake the full responsibilities of a Community Shop Coordinator when covering a site. Operate the Loyverse EPOS and till system confidently and accurately. Receive, process and display stock in line with local procedures. Open and close community spaces as required. Handle cash, complete cashing-up procedures and maintain accurate financial records. Help to maintain positive relationships with volunteers, community shop members, housing association partners and community organisations. Support the delivery of wraparound services and activities taking place within community spaces. Complete administrative tasks associated with the running of each space. Ensure community spaces are clean, welcoming, safe and well maintained. Warehouse, Delivery and Project Support Assist with the day-to-day operation of the Good Food Scotland warehouse. Prepare, load and unload deliveries safely and efficiently. Deliver food and supplies to community shops, larders and project locations. Support stock management, stock rotation and storage processes. Assist with food collections from suppliers and partner organisations. Provide practical support to Good Food Scotland projects and events as required. Van Use and Vehicle Responsibilities Drive Good Food Scotland vehicles in accordance with organisational policies and procedures when required. Carry out routine vehicle safety checks and report any issues promptly. Keep vehicles clean, tidy and presentable. Maintain accurate mileage records. Upload fuel receipts, vehicle documentation and vehicle photographs as required. Administration and Digital Tasks Use Google Drive and other organisational systems to upload documents, photographs, forms and receipts as required. Maintain accurate records and complete administrative tasks in a timely manner. Monitor and respond to work emails and messages during working hours. Follow organisational procedures and guidance relating to record keeping and data management. Communication and Team Working Maintain regular communication with the Operations Manager and wider team. Review work schedules and cover requirements regularly. Liaise with Coordinators regarding cover, collections and operational matters. Share relevant information and updates with colleagues in a timely manner. Attend team meetings, training and development opportunities as required. Skills, Knowledge and Experience Good communication and interpersonal skills. Confidence using email, Google Drive and digital systems. Ability to manage a varied workload and adapt to changing priorities. Ability to undertake manual handling and physical tasks safely. Flexible and reliable approach to work. Full, clean UK driving licence. Ability to travel between multiple locations across Glasgow. Experience working in retail, community food provision, warehousing or customer-facing environments. Understanding of vehicle safety checks and responsibility for keeping company vehicles clean, secure and roadworthy. Confident and competent driver with experience driving larger vehicles, including Transit-style vans, Mercedes Sprinter vans or similar delivery vehicles. Experience using EPOS or till systems. Experience working with volunteers. Knowledge of food poverty, community food initiatives or the third sector. Additional Information Good Food Scotland is a growing charity and ways of working continue to evolve. The post holder may be required to undertake other reasonable duties appropriate to the role. Support, guidance and training will be provided by the Operations Manager and wider team as systems and processes continue to develop.
15/06/2026
Full time
Location: Multiple locations across Glasgow, including Good Food Scotland community spaces, warehouse and delivery operations Hours: 16 hours per week. Hours may vary depending on operational needs but will generally fall on Tuesdays, Wednesdays and Thursdays, with occasional Friday cover required. Hourly Rate: £16.62 per hour Contract: Fixed-term (12 months), with the intention to extend, subject to funding Start Date: As soon as possible Reports To: Operations Manager Job Purpose The Network Support Assistant plays a key role in supporting the day-to-day operations of Good Food Scotland. The primary purpose of the role is to provide operational cover across our network of community shops and larders during periods of annual leave, sickness absence, training, or other staff absences. The post holder will be trained to operate all Good Food Scotland affordable food spaces and will be expected to step into the role of Community Shop Coordinator when required, ensuring services continue to run smoothly and consistently. When cover is not required within our affordable food spaces, the post holder will support the wider network through warehouse operations, food collections, deliveries, van operations, administration, and other Good Food Scotland projects. The role requires flexibility, strong organisational skills, confidence working with volunteers and community members, and a willingness to work across multiple locations throughout Glasgow. Key Responsibilities Community Shop and Larder Cover Develop a thorough understanding of the operation of all Good Food Scotland community shops and larders. Provide cover across the network during periods of annual leave, sickness absence, training, or other staff absences. Undertake the full responsibilities of a Community Shop Coordinator when covering a site. Operate the Loyverse EPOS and till system confidently and accurately. Receive, process and display stock in line with local procedures. Open and close community spaces as required. Handle cash, complete cashing-up procedures and maintain accurate financial records. Help to maintain positive relationships with volunteers, community shop members, housing association partners and community organisations. Support the delivery of wraparound services and activities taking place within community spaces. Complete administrative tasks associated with the running of each space. Ensure community spaces are clean, welcoming, safe and well maintained. Warehouse, Delivery and Project Support Assist with the day-to-day operation of the Good Food Scotland warehouse. Prepare, load and unload deliveries safely and efficiently. Deliver food and supplies to community shops, larders and project locations. Support stock management, stock rotation and storage processes. Assist with food collections from suppliers and partner organisations. Provide practical support to Good Food Scotland projects and events as required. Van Use and Vehicle Responsibilities Drive Good Food Scotland vehicles in accordance with organisational policies and procedures when required. Carry out routine vehicle safety checks and report any issues promptly. Keep vehicles clean, tidy and presentable. Maintain accurate mileage records. Upload fuel receipts, vehicle documentation and vehicle photographs as required. Administration and Digital Tasks Use Google Drive and other organisational systems to upload documents, photographs, forms and receipts as required. Maintain accurate records and complete administrative tasks in a timely manner. Monitor and respond to work emails and messages during working hours. Follow organisational procedures and guidance relating to record keeping and data management. Communication and Team Working Maintain regular communication with the Operations Manager and wider team. Review work schedules and cover requirements regularly. Liaise with Coordinators regarding cover, collections and operational matters. Share relevant information and updates with colleagues in a timely manner. Attend team meetings, training and development opportunities as required. Skills, Knowledge and Experience Good communication and interpersonal skills. Confidence using email, Google Drive and digital systems. Ability to manage a varied workload and adapt to changing priorities. Ability to undertake manual handling and physical tasks safely. Flexible and reliable approach to work. Full, clean UK driving licence. Ability to travel between multiple locations across Glasgow. Experience working in retail, community food provision, warehousing or customer-facing environments. Understanding of vehicle safety checks and responsibility for keeping company vehicles clean, secure and roadworthy. Confident and competent driver with experience driving larger vehicles, including Transit-style vans, Mercedes Sprinter vans or similar delivery vehicles. Experience using EPOS or till systems. Experience working with volunteers. Knowledge of food poverty, community food initiatives or the third sector. Additional Information Good Food Scotland is a growing charity and ways of working continue to evolve. The post holder may be required to undertake other reasonable duties appropriate to the role. Support, guidance and training will be provided by the Operations Manager and wider team as systems and processes continue to develop.
Delta Academies Trust is seeking a full-time Data & Exams Assistant to join Carlton le Willows in September 2026. The role involves managing data input, analysis, and examination processes. The ideal candidate will assist the Data & Exams Manager and support efficient operations during school examinations. Additional benefits include a minimum of 35 days holiday, subject to pro rata. This position is vital for maintaining a smooth educational environment.
15/06/2026
Full time
Delta Academies Trust is seeking a full-time Data & Exams Assistant to join Carlton le Willows in September 2026. The role involves managing data input, analysis, and examination processes. The ideal candidate will assist the Data & Exams Manager and support efficient operations during school examinations. Additional benefits include a minimum of 35 days holiday, subject to pro rata. This position is vital for maintaining a smooth educational environment.
Sustainability Assistant - Placement Year Newcastle United Fixed Term (Full Time) - 12 months Newcastle Upon Tyne Competitive Salary We are the heartbeat of the city. Come and be a part of a long and proud history where we strive to be the best in everything we do, on and off the pitch. Bringing the people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey. About the role We're looking for an ambitious, sustainability focused student to join the Club for their placement year as a full time, fixed term Sustainability Assistant. This is a fantastic opportunity to combine your university studies with some practical, vocational experience at a really exciting time for the Club and its broader estates. Joining our passionate Sustainability Team, you will help deliver projects that reduce our environmental footprint and enhance our social responsibility, complimenting your degree studies with some exciting practical experience. This is a fantastic opportunity in a dynamic and forward-thinking organisation. You will work with Departments across the Club to gather data for our Carbon footprint calculator platform, translating findings into training materials to support a pro active approach to energy, water and waste management. You will also work closely with contractors across multiple sites to compile and interpret monthly energy and water reports, taking pro active measures to enhance performance. A key part of the role will involve supporting the Sustainability Manager in the development of a Club wide "Green Team" who will drive engagement in sustainability initiatives. Your impact Possessing knowledge of low carbon/renewable energy technologies, you will be a confident communicator and naturally collaborative with the skills and a passion to motivate and encourage others to implement sustainability principles. Applications will only be considered from students in the penultimate year of a degree in Geography, Environmental Science or another sustainability related subject. You must also be able to work full time as part of your placement year and must be based in the North East. About the team You will work for the Sustainability Manager and join part of our wider Venue Operations team who play a critical role in driving venue transformation across the Club as we continue to grow. United As One We're committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential. Safeguarding We're committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with. How to apply To access the full job description for this role please click here. For further information on this role and about the club please visit our careers page. Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates. This position is UK based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including reference history, DBS checks, and verification of your eligibility to work.
15/06/2026
Full time
Sustainability Assistant - Placement Year Newcastle United Fixed Term (Full Time) - 12 months Newcastle Upon Tyne Competitive Salary We are the heartbeat of the city. Come and be a part of a long and proud history where we strive to be the best in everything we do, on and off the pitch. Bringing the people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey. About the role We're looking for an ambitious, sustainability focused student to join the Club for their placement year as a full time, fixed term Sustainability Assistant. This is a fantastic opportunity to combine your university studies with some practical, vocational experience at a really exciting time for the Club and its broader estates. Joining our passionate Sustainability Team, you will help deliver projects that reduce our environmental footprint and enhance our social responsibility, complimenting your degree studies with some exciting practical experience. This is a fantastic opportunity in a dynamic and forward-thinking organisation. You will work with Departments across the Club to gather data for our Carbon footprint calculator platform, translating findings into training materials to support a pro active approach to energy, water and waste management. You will also work closely with contractors across multiple sites to compile and interpret monthly energy and water reports, taking pro active measures to enhance performance. A key part of the role will involve supporting the Sustainability Manager in the development of a Club wide "Green Team" who will drive engagement in sustainability initiatives. Your impact Possessing knowledge of low carbon/renewable energy technologies, you will be a confident communicator and naturally collaborative with the skills and a passion to motivate and encourage others to implement sustainability principles. Applications will only be considered from students in the penultimate year of a degree in Geography, Environmental Science or another sustainability related subject. You must also be able to work full time as part of your placement year and must be based in the North East. About the team You will work for the Sustainability Manager and join part of our wider Venue Operations team who play a critical role in driving venue transformation across the Club as we continue to grow. United As One We're committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential. Safeguarding We're committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with. How to apply To access the full job description for this role please click here. For further information on this role and about the club please visit our careers page. Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates. This position is UK based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including reference history, DBS checks, and verification of your eligibility to work.
Location Gillingham (Kent), Manchester, Stratford About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the CODE Technology Infrastructure Team (CTI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. CTI supports FIS CODE and all wider FIS investigations. CODE Technology Infrastructure (CTI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy sensitive technologies and to deliver innovative new solutions, designed around our customers' needs. CTI works in an integrated way to combine digital and technology change, project delivery, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Senior Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. Job description As a Senior IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with other Infrastructure managers and collaborate closely with fellow engineers to provide support and have responsibility for project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Technology Infrastructure. For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages (opens in new window). Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e, virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Lead and direct a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated as required. Provide direction and support to junior engineers. Manage multiple priorities in a fast-paced environment. Lead and work collaboratively within a high performing, technically skilled team, sharing ideas and best practices, while also demonstrating the initiative to work independently with minimal supervision. Play a leading role in the planning, designing, maintaining, and improving FIS Infrastructure services and technologies. Work closely with third party providers, to support the delivery of infrastructure services, and collaborate with technical architects to translate architectural designs into operation infrastructure. You can break complex issues down into their component parts to identify and diagnose root causes, and you are skilled at troubleshooting and identifying problems across different technology capabilities. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Extensive experience with network technologies such as Cisco routing and switching, Fortinet, ACI, Cisco Firepower, Core Network Knowledge such as IPv4, DNS, DHCP, subnetting etc and the use of ACLs in hardware and software firewalls. Demonstrable experience with Microsoft Windows domains and Systems Administrations Extensive awareness or experience of Data Centre Management and Enterprise Hardware such as HP or PURE Storage. Experience of Enterprise Class Operating Systems (Windows, Linux etc). Experience with Virtualisation such as VMWare, HyperV, or similar. Experience in providing support and guidance to other junior colleagues. Demonstrable experience in Troubleshooting and problem solving. Demonstrable experience and knowledge of best practice security principles information security and disaster recovery. Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, etc. Exposure to, or awareness of automation, scripting or programming languages (PowerShell, Python, TypeScript, etc.). Awareness of public cloud technologies or an interest to learn more. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Knowledge of Solution Architecture. Knowledge of Containerisation. Full UK Driving Licence.
15/06/2026
Full time
Location Gillingham (Kent), Manchester, Stratford About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the CODE Technology Infrastructure Team (CTI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. CTI supports FIS CODE and all wider FIS investigations. CODE Technology Infrastructure (CTI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy sensitive technologies and to deliver innovative new solutions, designed around our customers' needs. CTI works in an integrated way to combine digital and technology change, project delivery, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Senior Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. Job description As a Senior IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with other Infrastructure managers and collaborate closely with fellow engineers to provide support and have responsibility for project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Technology Infrastructure. For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages (opens in new window). Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e, virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Lead and direct a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated as required. Provide direction and support to junior engineers. Manage multiple priorities in a fast-paced environment. Lead and work collaboratively within a high performing, technically skilled team, sharing ideas and best practices, while also demonstrating the initiative to work independently with minimal supervision. Play a leading role in the planning, designing, maintaining, and improving FIS Infrastructure services and technologies. Work closely with third party providers, to support the delivery of infrastructure services, and collaborate with technical architects to translate architectural designs into operation infrastructure. You can break complex issues down into their component parts to identify and diagnose root causes, and you are skilled at troubleshooting and identifying problems across different technology capabilities. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Extensive experience with network technologies such as Cisco routing and switching, Fortinet, ACI, Cisco Firepower, Core Network Knowledge such as IPv4, DNS, DHCP, subnetting etc and the use of ACLs in hardware and software firewalls. Demonstrable experience with Microsoft Windows domains and Systems Administrations Extensive awareness or experience of Data Centre Management and Enterprise Hardware such as HP or PURE Storage. Experience of Enterprise Class Operating Systems (Windows, Linux etc). Experience with Virtualisation such as VMWare, HyperV, or similar. Experience in providing support and guidance to other junior colleagues. Demonstrable experience in Troubleshooting and problem solving. Demonstrable experience and knowledge of best practice security principles information security and disaster recovery. Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, etc. Exposure to, or awareness of automation, scripting or programming languages (PowerShell, Python, TypeScript, etc.). Awareness of public cloud technologies or an interest to learn more. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Knowledge of Solution Architecture. Knowledge of Containerisation. Full UK Driving Licence.
TGR Haas F1 Team has been a stalwart of the FIA Formula 1 World Championship over the past decade. With more than 200 grand prix starts to our name, we pride ourselves on being an ambitious challenger within Formula 1 - and we want you to be part of that journey. The first American Formula 1 team to compete in the sport since 1986, TGR Haas F1 Team made an immediate impression with a memorable points-scoring debut at the 2016 Australian Grand Prix. Ten years later, the team is still building momentum, guided by clear objectives and technical partnerships, and fresh from securing its second biggest points haul in a Formula 1 season. We're a racing team - not a corporate machine. We have three HQs - Kannapolis in the US, Banbury in the UK and Maranello in Italy - each powered by passionate, loyal and hardworking team ambassadors. At TGR Haas F1 Team, you'll gain exposure to many areas of the business, enjoy wider visibility, and clearly see your contributions. Yes, you'll learn from us, but we expect to learn from you too! We look after our team with multiple rewards packages, competitive bonuses and year round health and wellbeing programs, providing you with the tools to motivate and perform at your best. General Summary This role reports to the Stores & Inventory Manager or their designee and is based in Banbury, UK. The role supports the delivery and contribution of departmental and organisational objectives. Responsible for supporting day to day operations within their area of responsibility, working collaboratively with colleagues and stakeholders to ensure high standards of service, compliance, and performance. Adherence to organisational policies and procedures, effective communication with line management, and a commitment to continuous improvement and inclusive ways of working is essential. The fixed term nature of the position reflects a temporary increase in workload within the Stores function during a critical phase of the Formula 1 programme. Specifically, additional resource is required to support the intensive car build period ahead of the upcoming F1 season. During this time, there is a significant and short term uplift in activity, including parts receipt, inventory management, kitting, and logistics coordination, driven by the demands of building and preparing the new car. This increase in workload is time bound and directly linked to the pre season production cycle. It is anticipated that, following completion of the car build and transition into the race season, workload levels will return to normal, and therefore the requirement for this additional role will cease. Role Principles Act with integrity, always upholding the highest professional and ethical standards. Drive innovation and change to continuously improve ways of working and outcomes. Pursue operational excellence, ensuring efficiency, quality, and continuous improvement. Collaborate inclusively, building strong partnerships to achieve shared goals. Maintain a customer focused approach, prioritising the needs of internal and external stakeholders. Champion sustainability by embedding responsible and environmentally conscious practices into everyday work. Role Specific Responsibilities When required will be expected to travel to events to work under the direction of the Stores & Inventory Manager guaranteeing a professional parts service. Work with other stores, logistics, procurement and parts coordinators to create an auditable and accurate store department, conducting accurate receipting and picking to guarantee accurate stock control and accountability for stock movements. Receive parts through goods in, ensuring delivery notes, purchase orders and physical quantities are aligned. Ensure the data entry into the ERP system is complete and correct between digital and physical. Ability to understand technical drawings to match physical product against the delivery note. Ensure part marking and serialization meets company standards before parts enter the business. Responsible for part and serial marking when required to ensure full traceability within the ERP and Lifing systems. Pick against demand to fulfil requirements within stores whilst flagging items not located. Responsible for the rolling stock of proprietary parts and flagging demand requirements. Staggered shift patterns to suit the demands of the business. Ensure the stores is clean and tidy throughout the day to ensure the standards of the working environment is maintained. Work with the parts and stores coordinator on any given tasks. Support loading and unloading of freight requirements alongside the logistic team. Follow all safety regulations in all venues. Assumes any responsibilities and duties delegated by the Stores & Inventory Manager or their designee. Operational Delivery Carry out day to day tasks efficiently and within agreed timescales. Ensure work meets expected service, quality, and compliance standards. Demonstrate accountability and professionalism in all activities. Team & Stakeholder Collaboration Build positive working relationships with colleagues and stakeholders. Participate in meetings, briefings, and forums as required. Respond to queries within scope, escalating more complex matters when necessary. Compliance & Governance Adhere to relevant legislation, organisational policies, and internal controls. Handle information responsibly, including confidential or sensitive data. Support audit, governance, and risk management activities as required. Continuous Improvement Contribute ideas and feedback to improve processes and ways of working. Participate in team initiatives, projects, or improvement activities. Additional Responsibilities Undertake any other reasonable duties consistent with the level and purpose of the role, as assigned by the line manager. Person Specification Essential Qualifications & Experience GCSE, High School diploma or equivalent is required. At least 3 years of experience in a similar role or motorsport environment (preferably Formula 1). Must have valid driver's license and meet liability/casualty insurance requirements. Leadership experience is preferred. Resilience & Composure Maintains calm and focus in high pressure, fast paced environments. Able to handle setbacks and adapt quickly to changing circumstances. Integrity & Discretion Trusted to manage confidential information and sensitive team matters. Upholds the highest standards of professionalism and ethical conduct. Team-Oriented Collaborative mindset with a commitment to team cohesion and shared success. Willingness to mentor and develop talent within the organisation. Adaptability & Flexibility Comfortable with extensive travel and irregular working hours, including weekends and race days. Open to innovation and continuous improvement in processes and culture. Equipment and Applications Good computer skills, ideally with experience of Microsoft Dynamics 365, Excel, Power Bi, Outlook and Teams. Good knowledge of race car part and assemblies; including vendors, part functions, Serialization and part numbers. Experience using part marking machines is desirable. Forklift license would be preferable. Ability to follow complex regulations related to shipment of materials and facility maintenance requirements. Physical Demands Extended Hours & Flexibility Many roles require working evenings, weekends, and public holidays, particularly during race season or critical development phases. Travel Requirements Roles supporting race operations, logistics, or communications may involve frequent international travel, including long haul flights and time zone shifts. Physical Activity (Varies by Role) Trackside roles may involve standing for long periods, walking across paddocks, and working in noisy, crowded environments. Factory roles may require manual handling of components, use of machinery, or working in temperature controlled areas. Office based roles typically involve prolonged computer use and occasional movement between departments. Sensory Demands Exposure to high noise levels (engines, pit lane activity), bright lighting, and fast moving environments is common in race support roles. This role is based in a shared workplace environment where exposure to common allergens (including food products, fragrances and cleaning materials) may occur. While we will always consider reasonable adjustments, we are unable to guarantee a completely allergen free environment. Health & Safety Compliance All roles require adherence to strict safety protocols, especially in technical and trackside environments. Completion of all mandatory compliance training (including health and safety, data protection, and role specific regulatory training) is a condition of employment and must be maintained throughout tenure. Notice Due to the nature of the organisation, all employees of TGR Haas F1 Team are required to be security cleared to National Security Vetting standards. If successful in your application, we would support you with the NSV process. As a guideline only . click apply for full job details
15/06/2026
Full time
TGR Haas F1 Team has been a stalwart of the FIA Formula 1 World Championship over the past decade. With more than 200 grand prix starts to our name, we pride ourselves on being an ambitious challenger within Formula 1 - and we want you to be part of that journey. The first American Formula 1 team to compete in the sport since 1986, TGR Haas F1 Team made an immediate impression with a memorable points-scoring debut at the 2016 Australian Grand Prix. Ten years later, the team is still building momentum, guided by clear objectives and technical partnerships, and fresh from securing its second biggest points haul in a Formula 1 season. We're a racing team - not a corporate machine. We have three HQs - Kannapolis in the US, Banbury in the UK and Maranello in Italy - each powered by passionate, loyal and hardworking team ambassadors. At TGR Haas F1 Team, you'll gain exposure to many areas of the business, enjoy wider visibility, and clearly see your contributions. Yes, you'll learn from us, but we expect to learn from you too! We look after our team with multiple rewards packages, competitive bonuses and year round health and wellbeing programs, providing you with the tools to motivate and perform at your best. General Summary This role reports to the Stores & Inventory Manager or their designee and is based in Banbury, UK. The role supports the delivery and contribution of departmental and organisational objectives. Responsible for supporting day to day operations within their area of responsibility, working collaboratively with colleagues and stakeholders to ensure high standards of service, compliance, and performance. Adherence to organisational policies and procedures, effective communication with line management, and a commitment to continuous improvement and inclusive ways of working is essential. The fixed term nature of the position reflects a temporary increase in workload within the Stores function during a critical phase of the Formula 1 programme. Specifically, additional resource is required to support the intensive car build period ahead of the upcoming F1 season. During this time, there is a significant and short term uplift in activity, including parts receipt, inventory management, kitting, and logistics coordination, driven by the demands of building and preparing the new car. This increase in workload is time bound and directly linked to the pre season production cycle. It is anticipated that, following completion of the car build and transition into the race season, workload levels will return to normal, and therefore the requirement for this additional role will cease. Role Principles Act with integrity, always upholding the highest professional and ethical standards. Drive innovation and change to continuously improve ways of working and outcomes. Pursue operational excellence, ensuring efficiency, quality, and continuous improvement. Collaborate inclusively, building strong partnerships to achieve shared goals. Maintain a customer focused approach, prioritising the needs of internal and external stakeholders. Champion sustainability by embedding responsible and environmentally conscious practices into everyday work. Role Specific Responsibilities When required will be expected to travel to events to work under the direction of the Stores & Inventory Manager guaranteeing a professional parts service. Work with other stores, logistics, procurement and parts coordinators to create an auditable and accurate store department, conducting accurate receipting and picking to guarantee accurate stock control and accountability for stock movements. Receive parts through goods in, ensuring delivery notes, purchase orders and physical quantities are aligned. Ensure the data entry into the ERP system is complete and correct between digital and physical. Ability to understand technical drawings to match physical product against the delivery note. Ensure part marking and serialization meets company standards before parts enter the business. Responsible for part and serial marking when required to ensure full traceability within the ERP and Lifing systems. Pick against demand to fulfil requirements within stores whilst flagging items not located. Responsible for the rolling stock of proprietary parts and flagging demand requirements. Staggered shift patterns to suit the demands of the business. Ensure the stores is clean and tidy throughout the day to ensure the standards of the working environment is maintained. Work with the parts and stores coordinator on any given tasks. Support loading and unloading of freight requirements alongside the logistic team. Follow all safety regulations in all venues. Assumes any responsibilities and duties delegated by the Stores & Inventory Manager or their designee. Operational Delivery Carry out day to day tasks efficiently and within agreed timescales. Ensure work meets expected service, quality, and compliance standards. Demonstrate accountability and professionalism in all activities. Team & Stakeholder Collaboration Build positive working relationships with colleagues and stakeholders. Participate in meetings, briefings, and forums as required. Respond to queries within scope, escalating more complex matters when necessary. Compliance & Governance Adhere to relevant legislation, organisational policies, and internal controls. Handle information responsibly, including confidential or sensitive data. Support audit, governance, and risk management activities as required. Continuous Improvement Contribute ideas and feedback to improve processes and ways of working. Participate in team initiatives, projects, or improvement activities. Additional Responsibilities Undertake any other reasonable duties consistent with the level and purpose of the role, as assigned by the line manager. Person Specification Essential Qualifications & Experience GCSE, High School diploma or equivalent is required. At least 3 years of experience in a similar role or motorsport environment (preferably Formula 1). Must have valid driver's license and meet liability/casualty insurance requirements. Leadership experience is preferred. Resilience & Composure Maintains calm and focus in high pressure, fast paced environments. Able to handle setbacks and adapt quickly to changing circumstances. Integrity & Discretion Trusted to manage confidential information and sensitive team matters. Upholds the highest standards of professionalism and ethical conduct. Team-Oriented Collaborative mindset with a commitment to team cohesion and shared success. Willingness to mentor and develop talent within the organisation. Adaptability & Flexibility Comfortable with extensive travel and irregular working hours, including weekends and race days. Open to innovation and continuous improvement in processes and culture. Equipment and Applications Good computer skills, ideally with experience of Microsoft Dynamics 365, Excel, Power Bi, Outlook and Teams. Good knowledge of race car part and assemblies; including vendors, part functions, Serialization and part numbers. Experience using part marking machines is desirable. Forklift license would be preferable. Ability to follow complex regulations related to shipment of materials and facility maintenance requirements. Physical Demands Extended Hours & Flexibility Many roles require working evenings, weekends, and public holidays, particularly during race season or critical development phases. Travel Requirements Roles supporting race operations, logistics, or communications may involve frequent international travel, including long haul flights and time zone shifts. Physical Activity (Varies by Role) Trackside roles may involve standing for long periods, walking across paddocks, and working in noisy, crowded environments. Factory roles may require manual handling of components, use of machinery, or working in temperature controlled areas. Office based roles typically involve prolonged computer use and occasional movement between departments. Sensory Demands Exposure to high noise levels (engines, pit lane activity), bright lighting, and fast moving environments is common in race support roles. This role is based in a shared workplace environment where exposure to common allergens (including food products, fragrances and cleaning materials) may occur. While we will always consider reasonable adjustments, we are unable to guarantee a completely allergen free environment. Health & Safety Compliance All roles require adherence to strict safety protocols, especially in technical and trackside environments. Completion of all mandatory compliance training (including health and safety, data protection, and role specific regulatory training) is a condition of employment and must be maintained throughout tenure. Notice Due to the nature of the organisation, all employees of TGR Haas F1 Team are required to be security cleared to National Security Vetting standards. If successful in your application, we would support you with the NSV process. As a guideline only . click apply for full job details
Reed Specialist Recruitment
Craigavon, County Armagh
Application Support Engineer Location: Craigavon, Northern Ireland Job Type: Full-time Shift Pattern: Monday to Friday, 9am to 5pm REED Technology are delighted to partner with a fantastic organisation who due to growth are seeking to recruit an Application Support Engineer. The successful candidate will be responsible for supporting, maintaining, and optimising business applications to ensure reliable performance, issue resolution, and user support. This role is crucial in acting as a first-line technical expert for operational systems, collaborating closely with IT, operations, and finance teams. Duties: Application Support & Maintenance: Provide day-to-day support for business applications such as TMS, ERP, and operational software. Troubleshoot and resolve application issues promptly. Test, configure, and deploy software updates, patches, and fixes. Assist in system integrations, upgrades, and deployments. User Support & Training: Respond to user queries related to business applications. Provide guidance and training to employees on application usage. Escalate complex issues to the Senior IT Support Engineer or IT Manager. Documentation & Reporting: Maintain accurate documentation for applications, workflows, and processes. Record incidents, resolutions, and known issues in support logs. Assist in reporting on application performance and recurring issues. Continuous Improvement: Identify opportunities to improve system performance and user experience. Support process optimisation initiatives and digital transformation projects. Collaborate with the IT team to implement system enhancements. Compliance & Security: Ensure applications comply with company policies, GDPR, and security standards. Support access control, user permissions, and data integrity. Required Skills & Qualifications: Experience supporting business applications in a corporate environment. Strong problem-solving and troubleshooting skills. Familiarity with ERP, TMS, or operational logistics systems. Good understanding of IT infrastructure and application interactions. Strong communication skills for user support. Desirable: Experience in transport, logistics, or regulated industries; Knowledge of SQL, system configuration, or reporting tools; IT certification (Microsoft, ITIL, or relevant application-specific training). Culture: Join a company focused on innovation, sustainability, and growth. Exposure to large-scale digital transformation projects in a leading logistics organisation. Professional development and training opportunities. A competitive salary and company benefits are available for the right candidate. To apply for this Application Support Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
15/06/2026
Full time
Application Support Engineer Location: Craigavon, Northern Ireland Job Type: Full-time Shift Pattern: Monday to Friday, 9am to 5pm REED Technology are delighted to partner with a fantastic organisation who due to growth are seeking to recruit an Application Support Engineer. The successful candidate will be responsible for supporting, maintaining, and optimising business applications to ensure reliable performance, issue resolution, and user support. This role is crucial in acting as a first-line technical expert for operational systems, collaborating closely with IT, operations, and finance teams. Duties: Application Support & Maintenance: Provide day-to-day support for business applications such as TMS, ERP, and operational software. Troubleshoot and resolve application issues promptly. Test, configure, and deploy software updates, patches, and fixes. Assist in system integrations, upgrades, and deployments. User Support & Training: Respond to user queries related to business applications. Provide guidance and training to employees on application usage. Escalate complex issues to the Senior IT Support Engineer or IT Manager. Documentation & Reporting: Maintain accurate documentation for applications, workflows, and processes. Record incidents, resolutions, and known issues in support logs. Assist in reporting on application performance and recurring issues. Continuous Improvement: Identify opportunities to improve system performance and user experience. Support process optimisation initiatives and digital transformation projects. Collaborate with the IT team to implement system enhancements. Compliance & Security: Ensure applications comply with company policies, GDPR, and security standards. Support access control, user permissions, and data integrity. Required Skills & Qualifications: Experience supporting business applications in a corporate environment. Strong problem-solving and troubleshooting skills. Familiarity with ERP, TMS, or operational logistics systems. Good understanding of IT infrastructure and application interactions. Strong communication skills for user support. Desirable: Experience in transport, logistics, or regulated industries; Knowledge of SQL, system configuration, or reporting tools; IT certification (Microsoft, ITIL, or relevant application-specific training). Culture: Join a company focused on innovation, sustainability, and growth. Exposure to large-scale digital transformation projects in a leading logistics organisation. Professional development and training opportunities. A competitive salary and company benefits are available for the right candidate. To apply for this Application Support Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Location This post can be based in London (1 Horse Guards Road), Norwich (Rosebery Court) or Darlington (Feethams House). About the job Job summary If you're interested in making a difference to people's lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth. Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more. We are part of the Darlington Economic Campus , a cross-government hub bringing people together to tackle key national issues while working closer to the communities we serve. Job description Treasury Business Solutions (TBS) is the part of the Corporate Centre Group responsible for the delivery and effective management of Treasury's IT and communications systems and services, Property management, information management and knowledge Information Services, security and business continuity services and change projects to continually improve our work tools and environment. We have over 60 staff across all three locations and provide services to over 3500 people across the UK in Treasury and our Arm's Length Bodies. We're recruiting for two roles: Role 1 - Lead Business Analyst in Technology Change Lead and mature the Technology Change Business Analysis service - Own the development and continuous improvement of BA capability across technology change, setting standards, tools and ways of working that position business analysis as a strategic enabler of policy and operational delivery. Provide expert business analysis leadership and assurance - Lead the provision of high quality business analysis across the technology change portfolio, ensuring proportionate, evidence based analysis (including requirements, modelling, options appraisal, business cases, benefits and impacts) to support sound decision making and value for money. Enable effective delivery of policy through technology change - Work closely with multidisciplinary delivery teams to ensure technology change initiatives are driven by clear user needs and outcomes, supporting successful and timely delivery of ministerial and policy priorities. Enable effective delivery of IT services through technology change - Collaborate with Service Delivery and Commercial teams to support effective procurement, design and delivery of IT services to end users. Shape and prioritise strategic business change demand - Ensure significant requests for business or operational change are clearly articulated, assessed and prioritised, advising senior stakeholders on feasibility, risk, dependencies and alignment with HMT and TBS strategic objectives. Own BA deliver outcomes and benefits realisation - Plan, assign and oversee BA activity across the Tech Change portfolio, tracking progress, quality and benefits realisation to ensure solutions meet agreed user, business and policy outcomes. Manage and lead other Business Analysts in team - Line manage and develop a Fast Stream Business Analyst from September, providing coaching, feedback and stretch opportunities, while building strong, trusted relationships with senior stakeholders across policy, corporate and digital functions. Manage any external BAs working in the team. Role 2 - Appian Business Analyst Lead business analysis for the Appian platform and automation portfolio - Provide strategic and hands on business analysis leadership for the Appian platform, ensuring business process automation initiatives are driven by clear user needs, robust analysis and deliver measurable improvements to HMT operations. Provide expert business analysis leadership and assurance - Provide high quality business analysis across the Appian portfolio, ensuring proportionate, evidence based analysis (including requirements, modelling, options appraisal, business cases, benefits and impacts) to support sound decision making and value for money. Shape and assure end to end process automation delivery - Lead the elicitation, analysis and prioritisation of complex business processes for automation, defining future state processes, requirements and success measures, and assuring quality across design, build, test and implementation. Work as part of HMT's Appian Team - Work collaboratively with others in our internal Appian team (1 x product and 1x delivery manager) to drive delivery, building capability, develop supplier partnerships and create a high performing team focused on continuous improvement and delivery outcomes. Work in close partnership with external development suppliers - Act as the senior team interface with external Appian development partners, ensuring a shared understanding of business needs, effective backlog management, clear acceptance criteria, and strong alignment between HMT objectives and supplier delivery. Ensure alignment with HMT strategy, standards and governance - Ensure Appian solutions and business analysis practices align with HMT strategy, DDAT standards, service design principles and assurance requirements, supporting value for money and sustainable, reusable automation patterns. If you would like to speak to the hiring manager informally prior to the closing date, please contact Nick Matthews - Person specification Application Stage Required Qualifications BCS International Diploma in Business Analysis OR you are more than 50% towards completing the diploma (i.e. you possess 2 or more valid certificates). In your application form, you'll be asked to confirm that you hold this qualification. You will need to provide evidence of this qualification if you are invited to interview.
15/06/2026
Full time
Location This post can be based in London (1 Horse Guards Road), Norwich (Rosebery Court) or Darlington (Feethams House). About the job Job summary If you're interested in making a difference to people's lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth. Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more. We are part of the Darlington Economic Campus , a cross-government hub bringing people together to tackle key national issues while working closer to the communities we serve. Job description Treasury Business Solutions (TBS) is the part of the Corporate Centre Group responsible for the delivery and effective management of Treasury's IT and communications systems and services, Property management, information management and knowledge Information Services, security and business continuity services and change projects to continually improve our work tools and environment. We have over 60 staff across all three locations and provide services to over 3500 people across the UK in Treasury and our Arm's Length Bodies. We're recruiting for two roles: Role 1 - Lead Business Analyst in Technology Change Lead and mature the Technology Change Business Analysis service - Own the development and continuous improvement of BA capability across technology change, setting standards, tools and ways of working that position business analysis as a strategic enabler of policy and operational delivery. Provide expert business analysis leadership and assurance - Lead the provision of high quality business analysis across the technology change portfolio, ensuring proportionate, evidence based analysis (including requirements, modelling, options appraisal, business cases, benefits and impacts) to support sound decision making and value for money. Enable effective delivery of policy through technology change - Work closely with multidisciplinary delivery teams to ensure technology change initiatives are driven by clear user needs and outcomes, supporting successful and timely delivery of ministerial and policy priorities. Enable effective delivery of IT services through technology change - Collaborate with Service Delivery and Commercial teams to support effective procurement, design and delivery of IT services to end users. Shape and prioritise strategic business change demand - Ensure significant requests for business or operational change are clearly articulated, assessed and prioritised, advising senior stakeholders on feasibility, risk, dependencies and alignment with HMT and TBS strategic objectives. Own BA deliver outcomes and benefits realisation - Plan, assign and oversee BA activity across the Tech Change portfolio, tracking progress, quality and benefits realisation to ensure solutions meet agreed user, business and policy outcomes. Manage and lead other Business Analysts in team - Line manage and develop a Fast Stream Business Analyst from September, providing coaching, feedback and stretch opportunities, while building strong, trusted relationships with senior stakeholders across policy, corporate and digital functions. Manage any external BAs working in the team. Role 2 - Appian Business Analyst Lead business analysis for the Appian platform and automation portfolio - Provide strategic and hands on business analysis leadership for the Appian platform, ensuring business process automation initiatives are driven by clear user needs, robust analysis and deliver measurable improvements to HMT operations. Provide expert business analysis leadership and assurance - Provide high quality business analysis across the Appian portfolio, ensuring proportionate, evidence based analysis (including requirements, modelling, options appraisal, business cases, benefits and impacts) to support sound decision making and value for money. Shape and assure end to end process automation delivery - Lead the elicitation, analysis and prioritisation of complex business processes for automation, defining future state processes, requirements and success measures, and assuring quality across design, build, test and implementation. Work as part of HMT's Appian Team - Work collaboratively with others in our internal Appian team (1 x product and 1x delivery manager) to drive delivery, building capability, develop supplier partnerships and create a high performing team focused on continuous improvement and delivery outcomes. Work in close partnership with external development suppliers - Act as the senior team interface with external Appian development partners, ensuring a shared understanding of business needs, effective backlog management, clear acceptance criteria, and strong alignment between HMT objectives and supplier delivery. Ensure alignment with HMT strategy, standards and governance - Ensure Appian solutions and business analysis practices align with HMT strategy, DDAT standards, service design principles and assurance requirements, supporting value for money and sustainable, reusable automation patterns. If you would like to speak to the hiring manager informally prior to the closing date, please contact Nick Matthews - Person specification Application Stage Required Qualifications BCS International Diploma in Business Analysis OR you are more than 50% towards completing the diploma (i.e. you possess 2 or more valid certificates). In your application form, you'll be asked to confirm that you hold this qualification. You will need to provide evidence of this qualification if you are invited to interview.
Subject - Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site) Location: East Kilbride - Hybrid (4DPW on-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with a growing technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity to join a collaborative organisation where you'll have real ownership, exposure to a variety of technologies and the chance to contribute to both operational improvements and key business projects. The Candidate: You will have experience working within a Service Desk, Application Support, IT Support or Technical Support environment, ideally within a software, SaaS or technology-led business. You'll be customer-focused, highly organised and comfortable managing multiple priorities in a fast-paced environment. Experience working within ITIL-based processes, handling incidents, problems and service requests is essential, alongside the ability to communicate effectively with both technical and non-technical stakeholders. We're looking for someone who takes ownership, enjoys solving problems and has a proactive approach to service delivery and continuous improvement. The Role: We're looking for a proactive and customer-focused Service Desk Analyst to support the delivery of critical software services used by customers across the UK. Working closely with the Service Manager and wider technical teams, you'll play a key role in maintaining service quality, resolving operational issues and driving continual service improvements. This is a varied role combining service operations, customer support and project coordination responsibilities. Alongside supporting day-to-day service delivery, you'll take ownership of coordinating an upcoming office relocation project from East Kilbride to Glasgow city centre, acting as the on-site liaison for key stakeholders. Following the move, you'll provide light-touch facilities coordination support for the office. Key Duties: Manage and progress incidents, problems and service requests through to resolution. Support customer onboarding activities and project implementations. Assist with change management and release management processes. Manage and maintain service monitoring solutions. Produce, review and present customer-facing service reports. Support the prioritisation of live defects and operational issues. Validate and communicate software release notes to customers. Work proactively with technical teams to ensure service availability and performance. Coordinate office relocation project. Liaise with landlords, suppliers, contractors and internal stakeholders. Support ongoing office and facilities management activities. Contribute to continual service improvement initiatives. Requirements: Previous experience within a Service Desk, IT Support, Application Support or Technical Support role. Experience working within an ITIL-based environment. Experience operating against customer SLAs. Strong customer service and stakeholder management skills. Excellent written and verbal communication skills. Strong Microsoft Office skills, including Excel, Outlook and Word. Ability to explain technical concepts to non-technical users. Strong organisational skills and attention to detail. Ability to manage and prioritise multiple tasks effectively Nice to Have (Not Essential): Application Support experience. Experience within a software development or SaaS environment. Jira and/or Zendesk experience. Experience with incident, problem and change management processes. Experience using monitoring tools. BI or reporting tool experience. Supplier or vendor management experience. Experience supporting software releases. Knowledge of JavaScript or another Scripting language. To apply for this Service Desk Analyst permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
15/06/2026
Full time
Subject - Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site) Location: East Kilbride - Hybrid (4DPW on-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with a growing technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity to join a collaborative organisation where you'll have real ownership, exposure to a variety of technologies and the chance to contribute to both operational improvements and key business projects. The Candidate: You will have experience working within a Service Desk, Application Support, IT Support or Technical Support environment, ideally within a software, SaaS or technology-led business. You'll be customer-focused, highly organised and comfortable managing multiple priorities in a fast-paced environment. Experience working within ITIL-based processes, handling incidents, problems and service requests is essential, alongside the ability to communicate effectively with both technical and non-technical stakeholders. We're looking for someone who takes ownership, enjoys solving problems and has a proactive approach to service delivery and continuous improvement. The Role: We're looking for a proactive and customer-focused Service Desk Analyst to support the delivery of critical software services used by customers across the UK. Working closely with the Service Manager and wider technical teams, you'll play a key role in maintaining service quality, resolving operational issues and driving continual service improvements. This is a varied role combining service operations, customer support and project coordination responsibilities. Alongside supporting day-to-day service delivery, you'll take ownership of coordinating an upcoming office relocation project from East Kilbride to Glasgow city centre, acting as the on-site liaison for key stakeholders. Following the move, you'll provide light-touch facilities coordination support for the office. Key Duties: Manage and progress incidents, problems and service requests through to resolution. Support customer onboarding activities and project implementations. Assist with change management and release management processes. Manage and maintain service monitoring solutions. Produce, review and present customer-facing service reports. Support the prioritisation of live defects and operational issues. Validate and communicate software release notes to customers. Work proactively with technical teams to ensure service availability and performance. Coordinate office relocation project. Liaise with landlords, suppliers, contractors and internal stakeholders. Support ongoing office and facilities management activities. Contribute to continual service improvement initiatives. Requirements: Previous experience within a Service Desk, IT Support, Application Support or Technical Support role. Experience working within an ITIL-based environment. Experience operating against customer SLAs. Strong customer service and stakeholder management skills. Excellent written and verbal communication skills. Strong Microsoft Office skills, including Excel, Outlook and Word. Ability to explain technical concepts to non-technical users. Strong organisational skills and attention to detail. Ability to manage and prioritise multiple tasks effectively Nice to Have (Not Essential): Application Support experience. Experience within a software development or SaaS environment. Jira and/or Zendesk experience. Experience with incident, problem and change management processes. Experience using monitoring tools. BI or reporting tool experience. Supplier or vendor management experience. Experience supporting software releases. Knowledge of JavaScript or another Scripting language. To apply for this Service Desk Analyst permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Next Generation Clubs Ltd
Bristol, Gloucestershire
Next Generation Clubs Ltd in Bristol is looking for a passionate Activities Manager to lead operations across fitness, group exercise, and leisure departments. In this role, you will ensure efficient club management while fostering a culture where team members feel valued and empowered. Your responsibilities include recruiting and training staff to provide exceptional service to members. The position comes with perks such as free club membership, discounts on services, and opportunities for career advancement.
15/06/2026
Full time
Next Generation Clubs Ltd in Bristol is looking for a passionate Activities Manager to lead operations across fitness, group exercise, and leisure departments. In this role, you will ensure efficient club management while fostering a culture where team members feel valued and empowered. Your responsibilities include recruiting and training staff to provide exceptional service to members. The position comes with perks such as free club membership, discounts on services, and opportunities for career advancement.
Germany Job Description Oxford Nanopore Technologies: Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis. The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments. With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries. We are looking for an experienced and highly motivated Nanopore Account Manager to join a team of experienced sales and business development professionals to deliver on commercial targets across the region of Baden-Württemberg and Switzerland. The Nanopore Account Manager must reside in the territory. Details Reporting to the Sales Director Central Europe, the Nanopore Account Manager (Ba-Wü and Switzerland) will work with other experienced professionals as part of a global team to actively drive growth and awareness of Oxford Nanopore Technologies' products. The successful candidate will be responsible for implementing a strategic business plan and delivering to agreed commercial targets within the Territory (Baden-Württemberg and Switzerland). This role will focus on driving sales growth through established and new customers in the territory. The position will be supported by the Customer Service, Technical Support and Applications teams. To achieve role objectives, you will be expected to undertake at least 80% travel across the territory as a minimum. Responsibilities Gathering potential key account information and identifying and closing new opportunities within the territory Contributing to strategic planning to disrupt the existing NGS market Understanding of funding cycles and the decision-making process in designated key accounts Delivering to the agreed commercial targets for MinION, GridION and PromethION systems Adhering to best practices for tracking, recording and documenting relevant commercial intelligence from all customer interactions Managing weekly sales prospective information and reporting and updating the regional team What We're Looking For We'll expect you to have a BSc preferably in Life Sciences and proven abilities as a commercial professional with excellent organisation and time management skills and ideally someone experienced in presenting and negotiating. You'll have a positive, can-do attitude and are a strong communicator in English enabling you to effectively engage with customers and internal stakeholders across multi-disciplinary and international teams. Ideally, you'll have experience working with research/life science departments, knowledge of the life sciences and proven abilities in selling complex products or services. You know your way around CRM systems, are commercially astute with the ability to work to budgets and you have excellent local knowledge of best business practices. This role will suit someone keen to join a disruptive, cutting-edge high-tech organisation and who is confident working under pressure with minimum supervision in a matrixed sales and service environment. Benefits We offer outstanding benefits to include an attractive bonus and an excellent starting salary. If you are looking to utilise your skills to really make a difference to humankind, then consider joining our team and apply today! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
15/06/2026
Full time
Germany Job Description Oxford Nanopore Technologies: Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis. The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments. With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries. We are looking for an experienced and highly motivated Nanopore Account Manager to join a team of experienced sales and business development professionals to deliver on commercial targets across the region of Baden-Württemberg and Switzerland. The Nanopore Account Manager must reside in the territory. Details Reporting to the Sales Director Central Europe, the Nanopore Account Manager (Ba-Wü and Switzerland) will work with other experienced professionals as part of a global team to actively drive growth and awareness of Oxford Nanopore Technologies' products. The successful candidate will be responsible for implementing a strategic business plan and delivering to agreed commercial targets within the Territory (Baden-Württemberg and Switzerland). This role will focus on driving sales growth through established and new customers in the territory. The position will be supported by the Customer Service, Technical Support and Applications teams. To achieve role objectives, you will be expected to undertake at least 80% travel across the territory as a minimum. Responsibilities Gathering potential key account information and identifying and closing new opportunities within the territory Contributing to strategic planning to disrupt the existing NGS market Understanding of funding cycles and the decision-making process in designated key accounts Delivering to the agreed commercial targets for MinION, GridION and PromethION systems Adhering to best practices for tracking, recording and documenting relevant commercial intelligence from all customer interactions Managing weekly sales prospective information and reporting and updating the regional team What We're Looking For We'll expect you to have a BSc preferably in Life Sciences and proven abilities as a commercial professional with excellent organisation and time management skills and ideally someone experienced in presenting and negotiating. You'll have a positive, can-do attitude and are a strong communicator in English enabling you to effectively engage with customers and internal stakeholders across multi-disciplinary and international teams. Ideally, you'll have experience working with research/life science departments, knowledge of the life sciences and proven abilities in selling complex products or services. You know your way around CRM systems, are commercially astute with the ability to work to budgets and you have excellent local knowledge of best business practices. This role will suit someone keen to join a disruptive, cutting-edge high-tech organisation and who is confident working under pressure with minimum supervision in a matrixed sales and service environment. Benefits We offer outstanding benefits to include an attractive bonus and an excellent starting salary. If you are looking to utilise your skills to really make a difference to humankind, then consider joining our team and apply today! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Chemify is revolutionising chemistry. We are creating a future where the synthesis of previously unimaginable molecules, drugs, and materials is instantly accessible. By combining AI, robotics, and the world's largest continually expanding database of chemical programs, we are accelerating chemical discovery to improve quality of life and extend the reach of humanity. Job Description We are seeking an experienced Project Manager to join Chemify at a critical stage of growth. This is a high-impact role working closely with the Executive Leadership Team to translate strategic priorities into well-defined, executable projects across the company. You will own and deliver a portfolio of company-wide and operationally focused initiatives, many of which originate directly from the executive board. These projects will span operational efficiency, platform development, cross-functional process improvement, and scaling the business. You'll operate as the central orchestration point for complex, multi-disciplinary delivery across software, hardware, operations, and chemistry teams. While this role does not require scientific or chemistry expertise, it does require a highly capable Project Manager who is comfortable working at executive level, driving clarity, accountability, and momentum in fast-paced, ambiguous environments. If you thrive on bringing structure to complexity, enjoy working across diverse teams, and are motivated by helping ambitious organisations execute strategy at scale, we'd love to hear from you. Key Responsibilities Own and deliver a portfolio of executive-sponsored projects, translating strategic objectives into clear scopes, plans, milestones, and outcomes. Lead complex, cross-functional initiatives spanning Operations, Platform (Software & Hardware), Engineering, and Process. Act as the primary coordination point between executives, project teams, and delivery owners, ensuring alignment and accountability. Drive projects focused on improving operational efficiency, throughput, reliability, and scalability. Partner closely with Software and Hardware teams to enable platform development, coordinating roadmaps, timelines, and dependencies. Establish and maintain appropriate project governance, delivery cadence, and reporting structures. Identify, manage, and mitigate risks, dependencies, and bottlenecks that could impact delivery. Manage organisational change associated with large projects, ensuring teams are prepared and aligned. Provide clear, concise updates on progress, risks, decisions required, and outcomes to senior stakeholders. Continuously improve project delivery standards, contributing to the evolution of PMO processes, tools, and best practices. Lead by influence rather than authority, fostering a culture of transparency, ownership, and execution excellence. What you'll bring Extensive experience as a Project Manager delivering complex, cross-functional projects. Proven experience working directly with executive leadership and senior stakeholders. Strong background in operationally focused initiatives and company-wide change projects. Demonstrated ability to manage projects involving both software and hardware teams. Excellent planning, organisational, and risk management skills. Project Management Certification (PMP) would be a plus. Comfort operating in high-growth, startup or scale-up environments with ambiguity and pace. Exceptional written and verbal communication skills (English fluency). A pragmatic, outcomes-focused mindset with the ability to balance speed and rigour. Calm, credible, and confident when engaging at executive level. Beneficial Skills Experience establishing or operating within a PMO environment. Strong understanding of delivery governance, prioritisation, and dependency management. Experience driving operational efficiency or transformation projects. Familiarity with Agile, hybrid, or waterfall delivery models. Data-driven approach, using metrics to inform decisions and measure impact. Experience working in deep-tech, platform, or highly technical organisations. Advanced Research Centre, University of Glasgow, 11 Chapel Lane, G11 6EW
15/06/2026
Full time
Chemify is revolutionising chemistry. We are creating a future where the synthesis of previously unimaginable molecules, drugs, and materials is instantly accessible. By combining AI, robotics, and the world's largest continually expanding database of chemical programs, we are accelerating chemical discovery to improve quality of life and extend the reach of humanity. Job Description We are seeking an experienced Project Manager to join Chemify at a critical stage of growth. This is a high-impact role working closely with the Executive Leadership Team to translate strategic priorities into well-defined, executable projects across the company. You will own and deliver a portfolio of company-wide and operationally focused initiatives, many of which originate directly from the executive board. These projects will span operational efficiency, platform development, cross-functional process improvement, and scaling the business. You'll operate as the central orchestration point for complex, multi-disciplinary delivery across software, hardware, operations, and chemistry teams. While this role does not require scientific or chemistry expertise, it does require a highly capable Project Manager who is comfortable working at executive level, driving clarity, accountability, and momentum in fast-paced, ambiguous environments. If you thrive on bringing structure to complexity, enjoy working across diverse teams, and are motivated by helping ambitious organisations execute strategy at scale, we'd love to hear from you. Key Responsibilities Own and deliver a portfolio of executive-sponsored projects, translating strategic objectives into clear scopes, plans, milestones, and outcomes. Lead complex, cross-functional initiatives spanning Operations, Platform (Software & Hardware), Engineering, and Process. Act as the primary coordination point between executives, project teams, and delivery owners, ensuring alignment and accountability. Drive projects focused on improving operational efficiency, throughput, reliability, and scalability. Partner closely with Software and Hardware teams to enable platform development, coordinating roadmaps, timelines, and dependencies. Establish and maintain appropriate project governance, delivery cadence, and reporting structures. Identify, manage, and mitigate risks, dependencies, and bottlenecks that could impact delivery. Manage organisational change associated with large projects, ensuring teams are prepared and aligned. Provide clear, concise updates on progress, risks, decisions required, and outcomes to senior stakeholders. Continuously improve project delivery standards, contributing to the evolution of PMO processes, tools, and best practices. Lead by influence rather than authority, fostering a culture of transparency, ownership, and execution excellence. What you'll bring Extensive experience as a Project Manager delivering complex, cross-functional projects. Proven experience working directly with executive leadership and senior stakeholders. Strong background in operationally focused initiatives and company-wide change projects. Demonstrated ability to manage projects involving both software and hardware teams. Excellent planning, organisational, and risk management skills. Project Management Certification (PMP) would be a plus. Comfort operating in high-growth, startup or scale-up environments with ambiguity and pace. Exceptional written and verbal communication skills (English fluency). A pragmatic, outcomes-focused mindset with the ability to balance speed and rigour. Calm, credible, and confident when engaging at executive level. Beneficial Skills Experience establishing or operating within a PMO environment. Strong understanding of delivery governance, prioritisation, and dependency management. Experience driving operational efficiency or transformation projects. Familiarity with Agile, hybrid, or waterfall delivery models. Data-driven approach, using metrics to inform decisions and measure impact. Experience working in deep-tech, platform, or highly technical organisations. Advanced Research Centre, University of Glasgow, 11 Chapel Lane, G11 6EW
Role DSR Chief Software Engineer and Team Leader Role DSR Chief Software Engineer and Team Leader Grade/Salary: £88-95k Location: Home/Milton Keynes area Contract type: Permanent Travel: Typically 2dpw on site. Some London Hours: 8.30-5. hours/week Reporting to: Ian Stevenson, SVGC CTO The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive Chief Software and Systems Engineer to join our Software and Secure Cloud team. Initially deployed to our Digital Sensitivity Review team. This position is ideal for someone with a significant amount of Software solutions experience particularly in the public sector, used to security, solution scrutiny and team leadership. In this role, you will be responsible for all aspects of the delivery of our Digital Records and Archive Management (DRAM) and Digital Sensitivity Review (DSR) programmes of work as well as providing guidance to other Software and Data Science activities within the business. You will become the primary point of contact for DRAM and DSR software architecture, solution development, secure software operations. You will be developing and implementing strategies, policies, and procedures. You will be responsible for the planning, design, evolution, implementation and integrity of our DRAM and DSR solutions. Your work will directly impact multiple Government departments compliance with national legislative obligations. You will work closely with the Head of Technology, the Data Science teams and DRAM/DSR Project and Programme managers including those delivering direct to client solutions. You will support the project and programme managers in estimating and preparing and managing budgets and resources. This role will report to the SVGC Group Chief Technical Office (CTO). You will be ensuring compliance with departmental security and operating requirements. You will lead and manage the team of Software and Secure Cloud Engineers ensuring efficiency and effectiveness in their activities, working closely with the SVGC Group Chief Technical Officer. In this role you will be assessing and evaluating operations and systems, proposing recommendations and solutions for improvement. Key Project Overview - Digital Sensitivity Review (DSR) Every UK Government department is obliged to transfer all public records to The National Archives (TNA), demonstrating full transparency of processes and public spending. Pre the dawn of computers in the workplace, files were stored and processed manually on paper. However, since the digital revolution Government department files were being stored both digitally and on paper. This has meant that the DSR for the Government departments has become an enormous and challenging task. The sheer number of digital files selected and taken through sensitivity review is vast and requires innovative solutions to ensure the records are processed securely and to achieve the greatest possible release to the public in a timely and cost-effective manner. Having provided consultancy services to improve business efficiency, as well as training, support and guidance, SVGC also engineered and integrated new state of the art technology solutions. With a digital record system that has expanded exponentially over the years it was clear that the Government departments required new technology that helped Sensitivity Reviewers to work more quickly, reduce risk, to be robust enough to meet rigorous government security protocols and was easy to use. The problem was, this digital system didn't exist - so we created it. The development of our bespoke, state of the art digital system has resulted in the departmental teams pivoting from digitally-averse to pro-active in the identification and road-mapping of how and where digital solutions help - not just within the digital record but with the greater backlog in the paper record. With support and training, the operations managers and reviewer teams have been able to use the system with ease and the introduction of semi-automation and advanced analytics capabilities has reduced human effort where it makes sense to do so. Progress on other applications to enhance core capability has also been achieved and provides relevant insights, reducing the time required to analyse material. Our modular approach builds in the ability to take advantage of emerging technologies to continue leading the way. We are currently working with seven Government departments. Interest across other Government departments remains extremely high and are now expanding our activities to include other Whitehall Departments. Responsibilities Your main responsibilities will be to. Oversee the delivery of DRAM and DSR solutions and other software engineering projects such as may arise from time to time. Manage and maintain the evolution architecture of the DRAM and DSR systems and services. Manage and enable the relationships with partner software development teams and with 3-rd party suppliers. Ensure compliance with client and departmental security and cyber security regulations and development paradigms. The Person Must currently hold Security Checked (SC) with willingness to be DV cleared. Note that this role is a 'Restricted' role which means the role holder must hold SC clearance. Extensive knowledge and experience in Software engineering principles, methods, and techniques especially the constraints of public sector operations including on-premise systems with no internet access, and secure cloud environments. Leadership skills to manage, direct and supervise the team and delegate tasks appropriately. Project management skills to oversee multiple projects concurrently, ensuring they are completed on time and within budget. Strong problem-solving skills to diagnose, troubleshoot, and resolve any technical issues that may arise. Excellent communication and interpersonal skills to liaise with other department heads, staff members, and stakeholders. Strategic thinking and decision-making skills to make high-level decisions about the technical direction of the company. Knowledge of budgeting and financial principles to ensure the engineering department operates within the allocated budget. Understanding of the latest industry trends and technologies to keep the company at the forefront of its field. Familiarity with industry-related regulations and quality standards to ensure compliance. Experience of working with analytical systems include data science activities, interfacing and integrating data science solutions into primary software environments. Experience and awareness of AI, Machine Learning, Generative AI and ML-Operations. Working within the Public Sector either embedded or as supplier. Secure Public and Private Cloud experience. Virtualisation and Containerisation techniques, technologies, risks and opportunities. Cultural Fit Seeing the Big Picture (L5) Identify and shape how own area fits within and supports the work of the Company and priorities for the long-term delivery. Develop an in-depth insight into customers, services and markets affected by their area and the wider public sector context Create joined up strategies and plans that have positive impact and add value Changing and Improving (L5) Encourage a culture of imaginative thinking, learning from experience and expanding mindsets and genuinely listen to ideas from employees and stakeholders Identify step changes that quickly transform flexibility, responsiveness and quality of service Challenge the status quo in own and related areas to achieve value-adding improvements and change Lead the transformation of services to users Create effective plans, systems and governance to manage change and respond promptly to critical events Making Effective Decisions Create a culture and ensure systems and procedures are in place for the secure and careful handling of government and public information within own area Ensure involvement and consultation where necessary and take decisive action when required Leading and Communicating Actively promote the Company's reputation externally and internally - build a sense of pride and passion Inspire staff and delivery partners to engage fully with long term vision and purpose of the Company, supporting them to make sense of change Actively promote diversity and equality of opportunity inside and outside the SVGC Team, valuing difference and external experience Communicate with conviction and clarity in the face of tough negotiations or challenges, surface tensions and resolve ambiguities Influence external partners, stakeholders and customers successfully - secure mutually beneficial outcomes Collaborating and Partnering Proactively create, maintain and promote a strong network of connections with colleagues across the Company, wider SVGC Team and externally Promote team working with peers, shares knowledge and resources with peers and across functions Encourage and establish principles of working effectively across boundaries to support the business Building Capability for All Champion development, talent and career management for all staff and make learning a reality by encouraging and providing a range of development experiences Create an inclusive environment, one from which all staff . click apply for full job details
15/06/2026
Full time
Role DSR Chief Software Engineer and Team Leader Role DSR Chief Software Engineer and Team Leader Grade/Salary: £88-95k Location: Home/Milton Keynes area Contract type: Permanent Travel: Typically 2dpw on site. Some London Hours: 8.30-5. hours/week Reporting to: Ian Stevenson, SVGC CTO The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive Chief Software and Systems Engineer to join our Software and Secure Cloud team. Initially deployed to our Digital Sensitivity Review team. This position is ideal for someone with a significant amount of Software solutions experience particularly in the public sector, used to security, solution scrutiny and team leadership. In this role, you will be responsible for all aspects of the delivery of our Digital Records and Archive Management (DRAM) and Digital Sensitivity Review (DSR) programmes of work as well as providing guidance to other Software and Data Science activities within the business. You will become the primary point of contact for DRAM and DSR software architecture, solution development, secure software operations. You will be developing and implementing strategies, policies, and procedures. You will be responsible for the planning, design, evolution, implementation and integrity of our DRAM and DSR solutions. Your work will directly impact multiple Government departments compliance with national legislative obligations. You will work closely with the Head of Technology, the Data Science teams and DRAM/DSR Project and Programme managers including those delivering direct to client solutions. You will support the project and programme managers in estimating and preparing and managing budgets and resources. This role will report to the SVGC Group Chief Technical Office (CTO). You will be ensuring compliance with departmental security and operating requirements. You will lead and manage the team of Software and Secure Cloud Engineers ensuring efficiency and effectiveness in their activities, working closely with the SVGC Group Chief Technical Officer. In this role you will be assessing and evaluating operations and systems, proposing recommendations and solutions for improvement. Key Project Overview - Digital Sensitivity Review (DSR) Every UK Government department is obliged to transfer all public records to The National Archives (TNA), demonstrating full transparency of processes and public spending. Pre the dawn of computers in the workplace, files were stored and processed manually on paper. However, since the digital revolution Government department files were being stored both digitally and on paper. This has meant that the DSR for the Government departments has become an enormous and challenging task. The sheer number of digital files selected and taken through sensitivity review is vast and requires innovative solutions to ensure the records are processed securely and to achieve the greatest possible release to the public in a timely and cost-effective manner. Having provided consultancy services to improve business efficiency, as well as training, support and guidance, SVGC also engineered and integrated new state of the art technology solutions. With a digital record system that has expanded exponentially over the years it was clear that the Government departments required new technology that helped Sensitivity Reviewers to work more quickly, reduce risk, to be robust enough to meet rigorous government security protocols and was easy to use. The problem was, this digital system didn't exist - so we created it. The development of our bespoke, state of the art digital system has resulted in the departmental teams pivoting from digitally-averse to pro-active in the identification and road-mapping of how and where digital solutions help - not just within the digital record but with the greater backlog in the paper record. With support and training, the operations managers and reviewer teams have been able to use the system with ease and the introduction of semi-automation and advanced analytics capabilities has reduced human effort where it makes sense to do so. Progress on other applications to enhance core capability has also been achieved and provides relevant insights, reducing the time required to analyse material. Our modular approach builds in the ability to take advantage of emerging technologies to continue leading the way. We are currently working with seven Government departments. Interest across other Government departments remains extremely high and are now expanding our activities to include other Whitehall Departments. Responsibilities Your main responsibilities will be to. Oversee the delivery of DRAM and DSR solutions and other software engineering projects such as may arise from time to time. Manage and maintain the evolution architecture of the DRAM and DSR systems and services. Manage and enable the relationships with partner software development teams and with 3-rd party suppliers. Ensure compliance with client and departmental security and cyber security regulations and development paradigms. The Person Must currently hold Security Checked (SC) with willingness to be DV cleared. Note that this role is a 'Restricted' role which means the role holder must hold SC clearance. Extensive knowledge and experience in Software engineering principles, methods, and techniques especially the constraints of public sector operations including on-premise systems with no internet access, and secure cloud environments. Leadership skills to manage, direct and supervise the team and delegate tasks appropriately. Project management skills to oversee multiple projects concurrently, ensuring they are completed on time and within budget. Strong problem-solving skills to diagnose, troubleshoot, and resolve any technical issues that may arise. Excellent communication and interpersonal skills to liaise with other department heads, staff members, and stakeholders. Strategic thinking and decision-making skills to make high-level decisions about the technical direction of the company. Knowledge of budgeting and financial principles to ensure the engineering department operates within the allocated budget. Understanding of the latest industry trends and technologies to keep the company at the forefront of its field. Familiarity with industry-related regulations and quality standards to ensure compliance. Experience of working with analytical systems include data science activities, interfacing and integrating data science solutions into primary software environments. Experience and awareness of AI, Machine Learning, Generative AI and ML-Operations. Working within the Public Sector either embedded or as supplier. Secure Public and Private Cloud experience. Virtualisation and Containerisation techniques, technologies, risks and opportunities. Cultural Fit Seeing the Big Picture (L5) Identify and shape how own area fits within and supports the work of the Company and priorities for the long-term delivery. Develop an in-depth insight into customers, services and markets affected by their area and the wider public sector context Create joined up strategies and plans that have positive impact and add value Changing and Improving (L5) Encourage a culture of imaginative thinking, learning from experience and expanding mindsets and genuinely listen to ideas from employees and stakeholders Identify step changes that quickly transform flexibility, responsiveness and quality of service Challenge the status quo in own and related areas to achieve value-adding improvements and change Lead the transformation of services to users Create effective plans, systems and governance to manage change and respond promptly to critical events Making Effective Decisions Create a culture and ensure systems and procedures are in place for the secure and careful handling of government and public information within own area Ensure involvement and consultation where necessary and take decisive action when required Leading and Communicating Actively promote the Company's reputation externally and internally - build a sense of pride and passion Inspire staff and delivery partners to engage fully with long term vision and purpose of the Company, supporting them to make sense of change Actively promote diversity and equality of opportunity inside and outside the SVGC Team, valuing difference and external experience Communicate with conviction and clarity in the face of tough negotiations or challenges, surface tensions and resolve ambiguities Influence external partners, stakeholders and customers successfully - secure mutually beneficial outcomes Collaborating and Partnering Proactively create, maintain and promote a strong network of connections with colleagues across the Company, wider SVGC Team and externally Promote team working with peers, shares knowledge and resources with peers and across functions Encourage and establish principles of working effectively across boundaries to support the business Building Capability for All Champion development, talent and career management for all staff and make learning a reality by encouraging and providing a range of development experiences Create an inclusive environment, one from which all staff . click apply for full job details
About Octopus Electroverse We're making electric vehicle ownership as smart and as simple as possible, by building the giant, virtual charging platform of the future. In four years, Octopus Electroverse has grown to become the largest consumer eMobility player in Europe, with over 1.2 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto and more. But it's just the start: we're busy expanding internationally, working with more automotive and tech partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers. Electroverse is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go-to name in EV charging. And we're looking for smart individuals with an interest in the space who can help us make it happen. About The Role We are hiring a Partnerships Manager to own and grow relationships with our Charge Point Operator (CPO) partners across Europe. This is a critical commercial role focused on both strategic account management and business development, ensuring Electroverse continues to deliver the best charging experience while expanding the breadth, depth, and quality of our network and relationship with partners. You will be responsible for managing key CPO relationships, negotiating commercial agreements, identifying growth opportunities, and working cross-functionally to deliver value for our partners and customers. This role is ideal for someone with direct experience in the eMobility ecosystem, particularly working with CPOs, eMSPs, roaming platforms, or adjacent EV infrastructure companies. What You'll Do Partner Management & Growth Own and manage relationships with key CPO partners across Europe Develop and execute account plans to grow utilisation, coverage, and mutual commercial value Act as the primary commercial point of contact for assigned CPO partners Build strong, trusted relationships with partner stakeholders at multiple levels Business Development Identify, approach, and onboard new CPO partners to expand Electroverse's network Lead commercial negotiations, including roaming agreements, pricing structures, and commercial terms Identify strategic partnership opportunities including deeper integrations, exclusive partnerships, and new product initiatives Commercial & Strategic Cross-Functional Execution Analyse partner performance, utilisation, and commercial metrics to identify growth opportunities Work closely with Product, Operations, and Engineering teams to improve partner integrations and driver experience Advocate internally for partner needs and priorities What You'll Need 4+ years experience in partnerships, business development, or account management Direct experience within eMobility, EV charging, or adjacent sectors (eMSP, CPO, roaming platform, OEM, or EV infrastructure) Strong partner management and business development experience Excellent communication and stakeholder management skills across multiple levels Highly organised and comfortable managing multiple partners simultaneously Analytical mindset with ability to interpret performance and commercial data Would be a bonus if you have Experience working at an eMSP or with CPOs directly Familiarity with roaming protocols such as OCPI or ISO 15118 Experience in a high-growth technology European language is a plus Why else you'll love it here • Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! • Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named UK's top company to work for, and we ranked in top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in top 10 companies for senior leadership • Visit our UK perks hub - Octopus Employee Benefits If this sounds like you then we'd love to hear from you. P.S. Our process usually takes up to 4 weeks, but we'll always do our best to flex around what works for you. Along the way, you'll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at and we'd love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
15/06/2026
Full time
About Octopus Electroverse We're making electric vehicle ownership as smart and as simple as possible, by building the giant, virtual charging platform of the future. In four years, Octopus Electroverse has grown to become the largest consumer eMobility player in Europe, with over 1.2 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto and more. But it's just the start: we're busy expanding internationally, working with more automotive and tech partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers. Electroverse is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go-to name in EV charging. And we're looking for smart individuals with an interest in the space who can help us make it happen. About The Role We are hiring a Partnerships Manager to own and grow relationships with our Charge Point Operator (CPO) partners across Europe. This is a critical commercial role focused on both strategic account management and business development, ensuring Electroverse continues to deliver the best charging experience while expanding the breadth, depth, and quality of our network and relationship with partners. You will be responsible for managing key CPO relationships, negotiating commercial agreements, identifying growth opportunities, and working cross-functionally to deliver value for our partners and customers. This role is ideal for someone with direct experience in the eMobility ecosystem, particularly working with CPOs, eMSPs, roaming platforms, or adjacent EV infrastructure companies. What You'll Do Partner Management & Growth Own and manage relationships with key CPO partners across Europe Develop and execute account plans to grow utilisation, coverage, and mutual commercial value Act as the primary commercial point of contact for assigned CPO partners Build strong, trusted relationships with partner stakeholders at multiple levels Business Development Identify, approach, and onboard new CPO partners to expand Electroverse's network Lead commercial negotiations, including roaming agreements, pricing structures, and commercial terms Identify strategic partnership opportunities including deeper integrations, exclusive partnerships, and new product initiatives Commercial & Strategic Cross-Functional Execution Analyse partner performance, utilisation, and commercial metrics to identify growth opportunities Work closely with Product, Operations, and Engineering teams to improve partner integrations and driver experience Advocate internally for partner needs and priorities What You'll Need 4+ years experience in partnerships, business development, or account management Direct experience within eMobility, EV charging, or adjacent sectors (eMSP, CPO, roaming platform, OEM, or EV infrastructure) Strong partner management and business development experience Excellent communication and stakeholder management skills across multiple levels Highly organised and comfortable managing multiple partners simultaneously Analytical mindset with ability to interpret performance and commercial data Would be a bonus if you have Experience working at an eMSP or with CPOs directly Familiarity with roaming protocols such as OCPI or ISO 15118 Experience in a high-growth technology European language is a plus Why else you'll love it here • Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! • Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named UK's top company to work for, and we ranked in top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in top 10 companies for senior leadership • Visit our UK perks hub - Octopus Employee Benefits If this sounds like you then we'd love to hear from you. P.S. Our process usually takes up to 4 weeks, but we'll always do our best to flex around what works for you. Along the way, you'll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at and we'd love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Commitment Control & Support Data Analyst 2 London, United Kingdom Be the First to Apply Job Description Who we're looking for This team is part of Platform Control and Support which serves as a single-entry point for impact assessment and platform change. Within this function the Commitment Control & Support team is responsible for ensuring robust control and oversight of all mandate and investment management related commitments across our platforms. Supporting the effective assessment, management, and governance of commitments arising from regulatory, legal, and operational requirements. The team prioritises client experience, risk reduction and efficiency, maximising reuse of platform capabilities and driving standardisation. The team develops automated tools to optimise the capture and maintenance of all types of commitments, mandate changes, parameter updates, and operational process controls. They play an important role in risk reduction and keeping central records accurate. By regularly reporting insights and risks, they help keep stakeholders up to date and guide improvements to platform operations. The role requires close collaboration within the Platform Control and Support functions and with other teams such as Legal, Compliance, Platform Services, and Investment to support at scale commitments capture and fulfilment are accurately captured, fulfilled and risks are evaluated early to improve how events are handled. Finally, the team promotes innovation by introducing new technologies, such as artificial intelligence, and by sharing best practices in data analysis throughout Platform Control & Support. What you'll do Work within a team of analysts responsible for mandate commitment capture, control implementation, governance and query resolution. Ensure data quality and integration to maintain accuracy and integrity of mandate and commitment data across central records. Work with various internal API's & external (Aladdin) API's while working within the Schroders technology estate. Work in Python or other tools (code / low code) to perform more complex analysis of datasets and design workflows, while collaborating with various global teams, to optimise processes. Drive innovation by embedding artificial intelligence, automation, and emerging technologies into the platform. Foster a data-driven culture by sharing analytical best practices and supporting skills development across Platform Control & Support. Aid delivery of mandate commitment control activities appropriate for your level of experience. Deliver clear, insightful reporting and visualisation to stakeholders, highlighting key trends, risks, and efficiency improvements. Work with Investment desks / Product / Client Executives across all asset classes on mandate commitment related matters and issues. Assist to ensure tasks and audit/regulator/client queries are completed in accordance with procedures and delivered within agreed service levels. Resolve queries received and deliver tasks to high standard of quality and in a timely manner, continuously ensuring a robust and efficient control environment. Ensure any missed deadlines are communicated and recorded appropriately. Conduct initial and detailed impact assessment of commitment, support source document processing, identification, capture and fulfilment of commitments. These will be sourced from IMAs, regulations or internal teams etc. The knowledge, experience and qualifications you need Strong Analytical Skills: Ability to interpret complex data sets and provide actionable insights relevant to financial services and investment portfolios. Technical Proficiency: Skilled in SQL, Python, transformation, analysis, and automation. Familiarity with API's and the ability to pull / push data from / to APIs. Familiarity with Microsoft GRAPH APIs is a plus. Knowledge and experience working with LLM's to design and develop processes. Data Engineering familiarity: Understanding of data pipeline construction, ETL processes. Understanding of Software development life cycle (SDLC). Analyse data and workflows can help improve processes and enhance the efficiency of processes. Data Visualisation: Proficient in using data visualisation tools (e.g., Power BI, Tableau, or similar) to communicate findings and trends clearly. Data Modelling and Database Design: Understanding of relational and non-relational databases, data warehousing solutions, and best practices for data governance. Innovative, continuous improvement and diligence: Demonstrates a proactive approach to improvement by adopting new ideas and technologies, including artificial intelligence, coding and emerging digital technologies. Seeks opportunities to enhance processes and outcomes through continuous learning and innovation. Staying up to date with the latest tools and methodologies in data science. Systems: Aladdin, Refinitiv, Snowflake. The knowledge, experience and qualifications that will help Strong organisational abilities are needed to manage multiple events simultaneously, prioritising tasks and maintaining a smooth and efficient workflow. Positive, open-minded attitude to change and new ideas, with a creative approach to problem-solving and proactively seeks opportunities for improvement. Meticulous attention to detail and a focus on quality and accuracy in all outputs. This is key for reviewing documentation, ensuring compliance with regulatory standards, and accurately processing information. Ability to learn quickly and apply new knowledge effectively. Results-oriented, self-motivated, and enthusiastic, with a commitment to team success and contributes to a collaborative culture. Works effectively within a team and engages with internal and external parties, ensuring successful relationships are built. Is able to establish trust and credibility with others quickly. Demonstrates professional behaviour and contributes to a collaborative, innovative culture. Receptive to feedback, challenges the status quo, and proactively seeks opportunities for improvement. Strong verbal and written communication skills at all levels; ability to translate technical findings for non-technical colleagues and senior management. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. Job Info Job Identification 1248 Job Category Risk Compliance & Audit Posting Date 03/25/2026, 04:21 PM Job Schedule Full time Locations 1 London Wall Place, London, EC2Y 5AU, GB
15/06/2026
Full time
Commitment Control & Support Data Analyst 2 London, United Kingdom Be the First to Apply Job Description Who we're looking for This team is part of Platform Control and Support which serves as a single-entry point for impact assessment and platform change. Within this function the Commitment Control & Support team is responsible for ensuring robust control and oversight of all mandate and investment management related commitments across our platforms. Supporting the effective assessment, management, and governance of commitments arising from regulatory, legal, and operational requirements. The team prioritises client experience, risk reduction and efficiency, maximising reuse of platform capabilities and driving standardisation. The team develops automated tools to optimise the capture and maintenance of all types of commitments, mandate changes, parameter updates, and operational process controls. They play an important role in risk reduction and keeping central records accurate. By regularly reporting insights and risks, they help keep stakeholders up to date and guide improvements to platform operations. The role requires close collaboration within the Platform Control and Support functions and with other teams such as Legal, Compliance, Platform Services, and Investment to support at scale commitments capture and fulfilment are accurately captured, fulfilled and risks are evaluated early to improve how events are handled. Finally, the team promotes innovation by introducing new technologies, such as artificial intelligence, and by sharing best practices in data analysis throughout Platform Control & Support. What you'll do Work within a team of analysts responsible for mandate commitment capture, control implementation, governance and query resolution. Ensure data quality and integration to maintain accuracy and integrity of mandate and commitment data across central records. Work with various internal API's & external (Aladdin) API's while working within the Schroders technology estate. Work in Python or other tools (code / low code) to perform more complex analysis of datasets and design workflows, while collaborating with various global teams, to optimise processes. Drive innovation by embedding artificial intelligence, automation, and emerging technologies into the platform. Foster a data-driven culture by sharing analytical best practices and supporting skills development across Platform Control & Support. Aid delivery of mandate commitment control activities appropriate for your level of experience. Deliver clear, insightful reporting and visualisation to stakeholders, highlighting key trends, risks, and efficiency improvements. Work with Investment desks / Product / Client Executives across all asset classes on mandate commitment related matters and issues. Assist to ensure tasks and audit/regulator/client queries are completed in accordance with procedures and delivered within agreed service levels. Resolve queries received and deliver tasks to high standard of quality and in a timely manner, continuously ensuring a robust and efficient control environment. Ensure any missed deadlines are communicated and recorded appropriately. Conduct initial and detailed impact assessment of commitment, support source document processing, identification, capture and fulfilment of commitments. These will be sourced from IMAs, regulations or internal teams etc. The knowledge, experience and qualifications you need Strong Analytical Skills: Ability to interpret complex data sets and provide actionable insights relevant to financial services and investment portfolios. Technical Proficiency: Skilled in SQL, Python, transformation, analysis, and automation. Familiarity with API's and the ability to pull / push data from / to APIs. Familiarity with Microsoft GRAPH APIs is a plus. Knowledge and experience working with LLM's to design and develop processes. Data Engineering familiarity: Understanding of data pipeline construction, ETL processes. Understanding of Software development life cycle (SDLC). Analyse data and workflows can help improve processes and enhance the efficiency of processes. Data Visualisation: Proficient in using data visualisation tools (e.g., Power BI, Tableau, or similar) to communicate findings and trends clearly. Data Modelling and Database Design: Understanding of relational and non-relational databases, data warehousing solutions, and best practices for data governance. Innovative, continuous improvement and diligence: Demonstrates a proactive approach to improvement by adopting new ideas and technologies, including artificial intelligence, coding and emerging digital technologies. Seeks opportunities to enhance processes and outcomes through continuous learning and innovation. Staying up to date with the latest tools and methodologies in data science. Systems: Aladdin, Refinitiv, Snowflake. The knowledge, experience and qualifications that will help Strong organisational abilities are needed to manage multiple events simultaneously, prioritising tasks and maintaining a smooth and efficient workflow. Positive, open-minded attitude to change and new ideas, with a creative approach to problem-solving and proactively seeks opportunities for improvement. Meticulous attention to detail and a focus on quality and accuracy in all outputs. This is key for reviewing documentation, ensuring compliance with regulatory standards, and accurately processing information. Ability to learn quickly and apply new knowledge effectively. Results-oriented, self-motivated, and enthusiastic, with a commitment to team success and contributes to a collaborative culture. Works effectively within a team and engages with internal and external parties, ensuring successful relationships are built. Is able to establish trust and credibility with others quickly. Demonstrates professional behaviour and contributes to a collaborative, innovative culture. Receptive to feedback, challenges the status quo, and proactively seeks opportunities for improvement. Strong verbal and written communication skills at all levels; ability to translate technical findings for non-technical colleagues and senior management. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. Job Info Job Identification 1248 Job Category Risk Compliance & Audit Posting Date 03/25/2026, 04:21 PM Job Schedule Full time Locations 1 London Wall Place, London, EC2Y 5AU, GB
Are you a dynamic and experienced Senior Product Manager looking to make a real impact in enterprise software? Sidetrade is looking for a Senior Product Manager - CRE (Credit Risk Expert) to join our growing product team and help shape the next generation of our Order-to-Cash platform. About Sidetrade: Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customersleveragingits Order-to-Cash Intelligence platform and its Data Lake. We'reproud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset.Sidetrade is positioned as a Gartner Magic Quadrant Leader since 2022. We value passion over perfection. So, if you'reeager to learn and bring great energy, we want to hear from you. Be you. Grow with us. Curious aboutSidetrade? Catch the SidetradeInside Out podcast. What you'll be doing: Define and drive the roadmap for the Credit Risk Expert product area, aligning with company objectives, customer needs, and the broader O2C platform strategy. Conduct ongoing discovery with enterprise credit managers, CFOs, and finance operations teams - validating hypotheses, identifying pain points, and translating insights into a clear product roadmap. Write detailed product requirements, user stories, and acceptance criteria; collaborate closely with Engineering and Design to deliver high-quality releases on schedule. Own and prioritise the product backlog, making well-reasoned trade-off decisions that balance customer value, technical complexity, and business impact. Work closely with Engineering, Data Science, Design, and fellow product leaders to ensure the CRE product is built on sound foundations and backed by high-quality data intelligence. Partner with Product Marketing and Sales on feature packaging, positioning, and launch readiness for global enterprise customers across North America, Europe, and beyond. Communicate product priorities, delivery progress, and outcomes clearly to the AVP Product, Credit & Risk and broader senior leadership. Monitor the competitive landscape in credit risk, receivables management, and O2C software - feeding insights back into product strategy and differentiation. Work with the VP AI Products team to explore and integrate AI-powered capabilities - such as predictive scoring and intelligent automation - into the CRE product experience. What you'll bring: Minimum 5 years in a Senior Product Manager role within a B2B SaaS environment, with a strong track record of owning and shipping enterprise products end-to-end. Demonstrated ability to understand complex user needs, conduct effective discovery, and translate insights into product decisions that drive measurable outcomes. Ability to manage a complex backlog, make clear trade-off decisions, and maintain a focused roadmap under competing pressures. Experienced working within Agile/Scrum teams - comfortable with sprint planning, backlog grooming, and iterative delivery cycles. Proven ability to align and influence Engineering, Data Science, Design, and commercial teams around a shared product vision without direct authority. Strong analytical skills; comfortable defining success metrics, tracking product performance, and iterating based on data and user feedback. Excellent written and verbal communication skills in English - able to present confidently to both technical teams and senior business stakeholders. Familiarity with the complexities of building for large enterprise customers - integrations, procurement cycles, security requirements, and multi-stakeholder environments. Able to connect day-to-day product decisions to longer-term business goals, and to identify opportunities for innovation and differentiation in a competitive market. Nice to Have (Bonus Skills) The following are not required but would be considered a strong advantage: Comfortable using AI tools in day-to-day product management work - for example leveraging AI for customer research synthesis, writing requirements, competitive analysis, or data interpretation. Familiarity with credit risk management, credit scoring, payment behaviour analysis, or collections in a B2B enterprise or fintech context. Understanding of the broader O2C process - invoice management, cash application, dispute handling, or working capital optimisation. Exposure to financial compliance requirements such as GDPR, SOX-relevant controls, or audit trail considerations in enterprise finance software. Understanding of enterprise buying behaviour and finance operations culture across multiple geographies - e.g. North America, France, DACH, or UK. Experience working on products with deep SAP, Oracle, or Salesforce integrations in enterprise finance contexts. Attractive location- office based in the heart of London/Birmingham city centre. Hybrid work model - a flexible mix of in-office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, andother wellness programs Time off -competitivepaid holidays plus public holidays Career growth & compensation -competitive salary, equal opportunities,learning & mentorship programs, andadvancement support Agencies We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HRwon'tbe subject to fees. Because when you thrive, we all succeed! We'recommitted to providing a welcoming and inclusive experience for every candidateIfyou need anyaccommodationduring the hiring process, just let us know.
15/06/2026
Full time
Are you a dynamic and experienced Senior Product Manager looking to make a real impact in enterprise software? Sidetrade is looking for a Senior Product Manager - CRE (Credit Risk Expert) to join our growing product team and help shape the next generation of our Order-to-Cash platform. About Sidetrade: Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customersleveragingits Order-to-Cash Intelligence platform and its Data Lake. We'reproud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset.Sidetrade is positioned as a Gartner Magic Quadrant Leader since 2022. We value passion over perfection. So, if you'reeager to learn and bring great energy, we want to hear from you. Be you. Grow with us. Curious aboutSidetrade? Catch the SidetradeInside Out podcast. What you'll be doing: Define and drive the roadmap for the Credit Risk Expert product area, aligning with company objectives, customer needs, and the broader O2C platform strategy. Conduct ongoing discovery with enterprise credit managers, CFOs, and finance operations teams - validating hypotheses, identifying pain points, and translating insights into a clear product roadmap. Write detailed product requirements, user stories, and acceptance criteria; collaborate closely with Engineering and Design to deliver high-quality releases on schedule. Own and prioritise the product backlog, making well-reasoned trade-off decisions that balance customer value, technical complexity, and business impact. Work closely with Engineering, Data Science, Design, and fellow product leaders to ensure the CRE product is built on sound foundations and backed by high-quality data intelligence. Partner with Product Marketing and Sales on feature packaging, positioning, and launch readiness for global enterprise customers across North America, Europe, and beyond. Communicate product priorities, delivery progress, and outcomes clearly to the AVP Product, Credit & Risk and broader senior leadership. Monitor the competitive landscape in credit risk, receivables management, and O2C software - feeding insights back into product strategy and differentiation. Work with the VP AI Products team to explore and integrate AI-powered capabilities - such as predictive scoring and intelligent automation - into the CRE product experience. What you'll bring: Minimum 5 years in a Senior Product Manager role within a B2B SaaS environment, with a strong track record of owning and shipping enterprise products end-to-end. Demonstrated ability to understand complex user needs, conduct effective discovery, and translate insights into product decisions that drive measurable outcomes. Ability to manage a complex backlog, make clear trade-off decisions, and maintain a focused roadmap under competing pressures. Experienced working within Agile/Scrum teams - comfortable with sprint planning, backlog grooming, and iterative delivery cycles. Proven ability to align and influence Engineering, Data Science, Design, and commercial teams around a shared product vision without direct authority. Strong analytical skills; comfortable defining success metrics, tracking product performance, and iterating based on data and user feedback. Excellent written and verbal communication skills in English - able to present confidently to both technical teams and senior business stakeholders. Familiarity with the complexities of building for large enterprise customers - integrations, procurement cycles, security requirements, and multi-stakeholder environments. Able to connect day-to-day product decisions to longer-term business goals, and to identify opportunities for innovation and differentiation in a competitive market. Nice to Have (Bonus Skills) The following are not required but would be considered a strong advantage: Comfortable using AI tools in day-to-day product management work - for example leveraging AI for customer research synthesis, writing requirements, competitive analysis, or data interpretation. Familiarity with credit risk management, credit scoring, payment behaviour analysis, or collections in a B2B enterprise or fintech context. Understanding of the broader O2C process - invoice management, cash application, dispute handling, or working capital optimisation. Exposure to financial compliance requirements such as GDPR, SOX-relevant controls, or audit trail considerations in enterprise finance software. Understanding of enterprise buying behaviour and finance operations culture across multiple geographies - e.g. North America, France, DACH, or UK. Experience working on products with deep SAP, Oracle, or Salesforce integrations in enterprise finance contexts. Attractive location- office based in the heart of London/Birmingham city centre. Hybrid work model - a flexible mix of in-office and remote days. Great culture - active Social Club organizing regular team events and activities. Health & wellness - medical coverage, life insurance, andother wellness programs Time off -competitivepaid holidays plus public holidays Career growth & compensation -competitive salary, equal opportunities,learning & mentorship programs, andadvancement support Agencies We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HRwon'tbe subject to fees. Because when you thrive, we all succeed! We'recommitted to providing a welcoming and inclusive experience for every candidateIfyou need anyaccommodationduring the hiring process, just let us know.
About You & the Role Neg Earth Lights is offering an exciting opportunity for a hands on IT Manager to maintain and develop a sustainable IT department, introducing new management tools, policies and procedures, becoming a core component in the development of the company's IT and Networking infrastructure over the next three years. The successful candidate will be expected to have at least 4 years' experience working in an IT support service environment with specific demonstrable skills related to networking and server management, with an emphasis on ensuring quality delivery from 3rd party partners and providing holistic support for the business IT systems and project delivery. The candidate will require extensive hands on experience in supporting a varying suite of hardware and software, including, but not exhaustive, Office 365, Hybrid Active Directory, Exchange and SharePoint. This role requires an IT professional with an eye for detail and the ability to accurately document their work to display progress in a defined way within a cross functional team. The role requires that the candidate be able to communicate effectively with colleagues who do not possess an IT background whilst having a demonstrable track record of working with stakeholders of all levels. A critical element of the role is to work directly with users to resolve desktop issues through all levels of the IT support framework (Tier 1 upwards), 3rd party managed service provider capability is deployed across the business subjectively. Consideration will be given to remote working; this is defined by on site demands and is not a guaranteed benefit. Responsibilities Business wide IT support through all tiers of support working closely with the IT Analyst. Efficiently manage escalated MSP tickets. Physical Server Management, VM management and Server Replication. Day to day management of hardware and software including rollout and replacement relating to end users. User account and identity management. Cyber Security Management. Configure and Manage IT security training. Develop and maintain monitoring tools for infrastructure performance, including networking, servers and security and provide regular reporting of performance. Audit, management and procurement of IT assets. Assist in maintaining and managing the IT disaster recovery planning, ensuring a strong and flexible security posture adhering to best practice. Any other duties as required / authorized by your Line Manager / Line Management reporting line. Lead IT related projects. Work in collaboration with systems based projects where cross function exists. Companywide Responsibilities Comply with all Health and Safety requirements. Comply with all company policies and procedures. Comply with a tidy workspace policy. Skills, Qualifications and Experience Essential Skills Demonstrable experience of hybrid Active Directory configuration and management. Demonstrable experience of Microsoft Intune deployment and administration. Demonstrable experience of managing, configuring and supporting Windows and Apple technology. Demonstrable experience of achieving Cyber Essentials + accreditation. Experience of Sophos suite or similar. Experience of developing and administering SharePoint sites. Demonstrable experience of VEEAM backup and replication configuration/administration. Experience of configuring and administering VOIP phone systems. Demonstrable experience of On Prem server and switch configuration/management, VMWare. Solid working knowledge of GDPR and its application within the IT remit. Experience/knowledge of Firewalls and VPNs with a focus on Watchguard technology being desirable. Ability to work under pressure and to tight deadlines whilst demonstrating resilience, flexibility and ability to maintain a positive professional service delivery attitude. Evidence of working independently and successfully in the face of significant challenges. The business is a 7 day operation. The availability to work paid or TOIL overtime on occasion is a requirement, this includes on call availability as required to manage any interruption to business operations. (Not including annual leave period) Desirable Experience with Power Apps. Experience with KnowB4 IT Training. Project Management qualification - Agile preferred. Professional IT Support/Management qualifications.
15/06/2026
Full time
About You & the Role Neg Earth Lights is offering an exciting opportunity for a hands on IT Manager to maintain and develop a sustainable IT department, introducing new management tools, policies and procedures, becoming a core component in the development of the company's IT and Networking infrastructure over the next three years. The successful candidate will be expected to have at least 4 years' experience working in an IT support service environment with specific demonstrable skills related to networking and server management, with an emphasis on ensuring quality delivery from 3rd party partners and providing holistic support for the business IT systems and project delivery. The candidate will require extensive hands on experience in supporting a varying suite of hardware and software, including, but not exhaustive, Office 365, Hybrid Active Directory, Exchange and SharePoint. This role requires an IT professional with an eye for detail and the ability to accurately document their work to display progress in a defined way within a cross functional team. The role requires that the candidate be able to communicate effectively with colleagues who do not possess an IT background whilst having a demonstrable track record of working with stakeholders of all levels. A critical element of the role is to work directly with users to resolve desktop issues through all levels of the IT support framework (Tier 1 upwards), 3rd party managed service provider capability is deployed across the business subjectively. Consideration will be given to remote working; this is defined by on site demands and is not a guaranteed benefit. Responsibilities Business wide IT support through all tiers of support working closely with the IT Analyst. Efficiently manage escalated MSP tickets. Physical Server Management, VM management and Server Replication. Day to day management of hardware and software including rollout and replacement relating to end users. User account and identity management. Cyber Security Management. Configure and Manage IT security training. Develop and maintain monitoring tools for infrastructure performance, including networking, servers and security and provide regular reporting of performance. Audit, management and procurement of IT assets. Assist in maintaining and managing the IT disaster recovery planning, ensuring a strong and flexible security posture adhering to best practice. Any other duties as required / authorized by your Line Manager / Line Management reporting line. Lead IT related projects. Work in collaboration with systems based projects where cross function exists. Companywide Responsibilities Comply with all Health and Safety requirements. Comply with all company policies and procedures. Comply with a tidy workspace policy. Skills, Qualifications and Experience Essential Skills Demonstrable experience of hybrid Active Directory configuration and management. Demonstrable experience of Microsoft Intune deployment and administration. Demonstrable experience of managing, configuring and supporting Windows and Apple technology. Demonstrable experience of achieving Cyber Essentials + accreditation. Experience of Sophos suite or similar. Experience of developing and administering SharePoint sites. Demonstrable experience of VEEAM backup and replication configuration/administration. Experience of configuring and administering VOIP phone systems. Demonstrable experience of On Prem server and switch configuration/management, VMWare. Solid working knowledge of GDPR and its application within the IT remit. Experience/knowledge of Firewalls and VPNs with a focus on Watchguard technology being desirable. Ability to work under pressure and to tight deadlines whilst demonstrating resilience, flexibility and ability to maintain a positive professional service delivery attitude. Evidence of working independently and successfully in the face of significant challenges. The business is a 7 day operation. The availability to work paid or TOIL overtime on occasion is a requirement, this includes on call availability as required to manage any interruption to business operations. (Not including annual leave period) Desirable Experience with Power Apps. Experience with KnowB4 IT Training. Project Management qualification - Agile preferred. Professional IT Support/Management qualifications.
