Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
14/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Job Title : Change Manager (ServiceNow Migration Experience) IR35 status - Inside Day rate - 600 pay per day Remote - but one day per week in Stevenage is essential Looking for someone with direct ServiceNow migration and MSP transformation experience, rather than a broader Change Manager profile. (So, we are seeking someone who has previously delivered change specifically within a ServiceNow implementation or MSP (Managed Service Provider) environment and can demonstrate that experience immediately). Assigned to the Managed Service Partner (MSP) Programme. Therefore, need someone who has recent experience of MSP transformation or migration in a Business Change Manager capacity. Reports to: Head of Change Management Location: UK (Hybrid) - attending Stevenage site as required Contract: Full-time contract for initial three months Direct Reports: None Budget Responsibility: None Role purpose The Change Manager is responsible for planning and delivering change management activities across programmes and projects within the SPMO portfolio, ensuring that change initiatives are effectively adopted, embedded, and deliver intended business outcomes. Working closely with programme and project teams, business stakeholders, and SPMO functions, the role ensures that people, process, and cultural impacts are understood and managed, with a strong focus on stakeholder engagement, business readiness, and sustaining new ways of working. The Change Manager applies structured change methodologies and tools to support delivery, mitigate adoption risks, and maximise value realisation across the change lifecycle. Key Responsibilities: Deliver change management across projects and programmes Plan and execute change activities aligned to delivery timelines, ensuring readiness, adoption, and embedding of new ways of working. Stakeholder engagement and communication Identify and engage impacted stakeholders, delivering targeted communication and engagement plans to build awareness, understanding, and buy-in. Business readiness and impact management Assess and manage change impacts across people, process, and culture, ensuring the organisation is prepared for implementation. Adoption and behavioural change Design and implement interventions to support adoption, minimise resistance, and sustain behavioural change post-implementation. Apply change frameworks and tools Use established methodologies, templates, and tools to deliver consistent, high-quality change management across initiatives. Monitor and report on change effectiveness Track adoption, readiness, and engagement metrics, providing insights and escalating risks to delivery and SPMO leadership. Collaborate across delivery and SPMO functions Work closely with project/programme teams and SPMO functions to ensure change is fully integrated into delivery plans. Key Collaborations Collaborate with programme and project teams to integrate change management into delivery plans and support successful adoption of change. Partner with business stakeholders and operational leaders to assess impacts, build readiness, and embed new ways of working. Work across the SPMO and with HR, learning, and communications teams to deliver consistent and effective change interventions. Engage with governance and assurance functions to monitor adoption risks, readiness, and change effectiveness across delivery initiatives. Leadership Style & Attributes Delivery-focused and outcome-oriented - Drives change activity with a clear focus on achieving adoption and delivering business value. Collaborative and stakeholder-centric - Builds strong relationships with delivery teams and business stakeholders to enable effective change outcomes. Proactive and hands-on - Takes ownership of change delivery, anticipating risks and acting early to address adoption challenges. Structured and disciplined - Applies consistent methods and tools to ensure quality and repeatability in change delivery. Empathetic and people-focused - Demonstrates strong emotional intelligence, understanding stakeholder needs and responding to resistance constructively. Adaptable and resilient - Works effectively in fast-paced, evolving environments, adjusting approaches to meet changing delivery needs. Skills & Experience Essential: Demonstrable track record of supporting successful delivery and adoption of change across multiple initiatives. Practical use of recognised frameworks (e.g. Prosci, ADKAR) to plan and deliver change activities across the delivery lifecycle. Experience working with senior stakeholders, operational teams, and SMEs to drive engagement, manage resistance, and build buy-in. Experience identifying and managing people, process, and organisational impacts, ensuring readiness for implementation. Experience operating across multiple projects or programmes within a portfolio, managing competing priorities and tight timelines. Experience defining and tracking adoption, engagement, and readiness measures, and providing clear reporting to delivery and governance forums. Experience working across delivery, business, HR, technology, and PMO/SPMO functions to embed change into delivery plans. Desirable Formal Change Management Certification e.g. Prosci, ADKAR, APMG Change Management Practitioner (or equivalent) Project or Programme Management Certification e.g. PRINCE2, MSP, Agile (to support integration with delivery teams) Relevant Degree or Professional Qualification In business, organisational psychology, HR, or a related discipline Training or certification in facilitation or coaching to support stakeholder engagement and behavioural change activities Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
24/06/2026
Contractor
Job Title : Change Manager (ServiceNow Migration Experience) IR35 status - Inside Day rate - 600 pay per day Remote - but one day per week in Stevenage is essential Looking for someone with direct ServiceNow migration and MSP transformation experience, rather than a broader Change Manager profile. (So, we are seeking someone who has previously delivered change specifically within a ServiceNow implementation or MSP (Managed Service Provider) environment and can demonstrate that experience immediately). Assigned to the Managed Service Partner (MSP) Programme. Therefore, need someone who has recent experience of MSP transformation or migration in a Business Change Manager capacity. Reports to: Head of Change Management Location: UK (Hybrid) - attending Stevenage site as required Contract: Full-time contract for initial three months Direct Reports: None Budget Responsibility: None Role purpose The Change Manager is responsible for planning and delivering change management activities across programmes and projects within the SPMO portfolio, ensuring that change initiatives are effectively adopted, embedded, and deliver intended business outcomes. Working closely with programme and project teams, business stakeholders, and SPMO functions, the role ensures that people, process, and cultural impacts are understood and managed, with a strong focus on stakeholder engagement, business readiness, and sustaining new ways of working. The Change Manager applies structured change methodologies and tools to support delivery, mitigate adoption risks, and maximise value realisation across the change lifecycle. Key Responsibilities: Deliver change management across projects and programmes Plan and execute change activities aligned to delivery timelines, ensuring readiness, adoption, and embedding of new ways of working. Stakeholder engagement and communication Identify and engage impacted stakeholders, delivering targeted communication and engagement plans to build awareness, understanding, and buy-in. Business readiness and impact management Assess and manage change impacts across people, process, and culture, ensuring the organisation is prepared for implementation. Adoption and behavioural change Design and implement interventions to support adoption, minimise resistance, and sustain behavioural change post-implementation. Apply change frameworks and tools Use established methodologies, templates, and tools to deliver consistent, high-quality change management across initiatives. Monitor and report on change effectiveness Track adoption, readiness, and engagement metrics, providing insights and escalating risks to delivery and SPMO leadership. Collaborate across delivery and SPMO functions Work closely with project/programme teams and SPMO functions to ensure change is fully integrated into delivery plans. Key Collaborations Collaborate with programme and project teams to integrate change management into delivery plans and support successful adoption of change. Partner with business stakeholders and operational leaders to assess impacts, build readiness, and embed new ways of working. Work across the SPMO and with HR, learning, and communications teams to deliver consistent and effective change interventions. Engage with governance and assurance functions to monitor adoption risks, readiness, and change effectiveness across delivery initiatives. Leadership Style & Attributes Delivery-focused and outcome-oriented - Drives change activity with a clear focus on achieving adoption and delivering business value. Collaborative and stakeholder-centric - Builds strong relationships with delivery teams and business stakeholders to enable effective change outcomes. Proactive and hands-on - Takes ownership of change delivery, anticipating risks and acting early to address adoption challenges. Structured and disciplined - Applies consistent methods and tools to ensure quality and repeatability in change delivery. Empathetic and people-focused - Demonstrates strong emotional intelligence, understanding stakeholder needs and responding to resistance constructively. Adaptable and resilient - Works effectively in fast-paced, evolving environments, adjusting approaches to meet changing delivery needs. Skills & Experience Essential: Demonstrable track record of supporting successful delivery and adoption of change across multiple initiatives. Practical use of recognised frameworks (e.g. Prosci, ADKAR) to plan and deliver change activities across the delivery lifecycle. Experience working with senior stakeholders, operational teams, and SMEs to drive engagement, manage resistance, and build buy-in. Experience identifying and managing people, process, and organisational impacts, ensuring readiness for implementation. Experience operating across multiple projects or programmes within a portfolio, managing competing priorities and tight timelines. Experience defining and tracking adoption, engagement, and readiness measures, and providing clear reporting to delivery and governance forums. Experience working across delivery, business, HR, technology, and PMO/SPMO functions to embed change into delivery plans. Desirable Formal Change Management Certification e.g. Prosci, ADKAR, APMG Change Management Practitioner (or equivalent) Project or Programme Management Certification e.g. PRINCE2, MSP, Agile (to support integration with delivery teams) Relevant Degree or Professional Qualification In business, organisational psychology, HR, or a related discipline Training or certification in facilitation or coaching to support stakeholder engagement and behavioural change activities Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Our Principal Security Architects are responsible for leading and delivering strategically significant, complex client engagements across our portfolio of clients. We believe that great delivery stems from a thorough understanding of our clients and their needs, strong discipline skills and subject matter expertise, excellent leadership and a clear vision of lasting and effective change in a public sector environment. We expect our Principal Security Architects to bring all of that and enthuse our delivery teams with the same passion. The successful candidate will lead the Security Architecture aspects of our client engagements while overseeing the wider delivery within the account (or industry) when appropriate. They will coach and develop team members on their engagements providing them with detailed performance feedback, as well as monitoring overall delivery to achieve the highest levels of client satisfaction. In addition, our Principal Security Architects are responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee multiple, concurrent client deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries. Our Principal Security Architects are members of the Practice leadership team with the responsibility to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account and the wider business. You will be responsible for the practice and service line-specific delivery elements of your engagement/account as well as a shared ownership for the overall delivery of client outcomes. You will leverage your client and delivery insight to support the account and industry teams to identify opportunities and develop client solutions. The right person for this role will do this by combining their technical discipline/craft experience, leadership skills and industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the Public Sector. Key Responsibilities Collaborate with clients to understand their needs, provide solution advice in your role as a trusted advisor and shape solutions that leverage Made Tech's wider capabilities and credentials Assess project performance as a part of the billable delivery team, Quality Assure (QA) the deliverables and outcomes, and ensure client satisfaction. Coach and mentor team members as well as providing direction to enable them to achieve their engagement outcomes and to develop their careers Act as a Technical Authority (of your appropriate capability) to provide oversight and ensure alignment with internal and industry best practices. Ensure engagement experience is captured and used to improve standards and contribute to Made Tech knowledge Participate in business development activities, including bids and pre-sales within the account, industry and practice. Coach team members on their contributions and oversee the relevant technical aspects of the proposal submission Undertake people management responsibilities, including performance reviews and professional development of your engagement and practice colleagues Serve as a thought leader within Made Tech, our account engagements and the wider public sector and represent the company at industry events Skills, Knowledge & Expertise Client Understanding of the issues and challenges that the public sector faces in delivering services that make the best use of data and digital capabilities, transforming legacy infrastructure, and taking an innovative and user-centric approach Ability to innovate and take learnings from the commercial sector, other countries and advances in technology and apply them to UK Public Sector challenges to create tangible solutions for our clients Experience building trusted advisor relationships with senior client stakeholders within the public sector. Leadership Experience of building and leading high performing, consulting teams and creating the leveraged engagements to provide a cost-effective, profitable, successful client-facing delivery Leadership of bids and solution shaping to produce compelling proposals that help Made Tech win new business and grow the industry Experience of managing third-party partnerships and suppliers (in conjunction with Made Tech colleagues) to provide a consolidated and seamless delivery team to clients. People Management Ambassadors of belonging at Made Tech, advocating and championing organisational commitments and priorities, recognising their role in modelling the way and embodying our values. Compelling communicators, ensuring key information is swiftly cascaded, understood, and feedback gathered and shared. Using their coaching skills to enable people to be their best, regularly and routinely providing meaningful, positive and constructive feedback. Make decisions that support the best interests of the business while recognising that our people are its foundation. Strive to achieve the best outcomes for individuals through persuasive and persistent efforts, ensuring these decisions uphold both the short- and long-term sustainability of the business. Inspire innovation and spark curiosity, encourage people to be positively disruptive and challenge the status quo. Seek collective success above personal glory, strive to ensure a constant culture of inclusion, trust and transparency. Lead your direct reports and positively influence the wider organisation as an inspiring people manager in line with our people manager objectives and key results. Practice Experience in delivering complex and difficult engagements that span multiple capabilities for user-facing digital and data services in the public sector Experience in identifying opportunities based on client needs and developing targeted solutions to progress the development of the opportunity Experience of working with sales professionals and commercial responsibility for strategic organisational goals. Practice Architecture You will be responsible for the security-specific delivery elements of your engagement/account, as well as a shared ownership for the overall delivery of secure client outcomes. You will leverage your client and delivery insight to support the account and industry teams to identify security opportunities and develop compliant, strategic solutions. The right person for this role will do this by combining their technical security discipline, leadership skills, and industry network with deep experience of delivering assured digital services and complex security transformations for the Public Sector. Act as the Principal Security Architect on high-assurance projects, leading the design and build of mission-critical applications and authoring comprehensive security documentation (HLDs/LLDs). Coordinate and lead project assurance activities, ensuring compliance with relevant frameworks (e.g., GovAssure, JSP 604) and supporting the client in securing Authority to Operate (ATO) status. Implement and manage security risk processes (e.g., NIST RMF), producing assurance and risk artefacts, and embedding a culture of continuous risk management. Collaborate with clients to understand their security needs, provide solution advice as a trusted advisor, and shape solutions that embed Secure by Design (SbD) principles from inception. Lead security maturity assessments (e.g., against ISO 27001, NIST CSF, DevSecOps practices) and deliver remediation roadmaps to uplift client cyber resilience and support external audit requirements.
23/06/2026
Full time
Our Principal Security Architects are responsible for leading and delivering strategically significant, complex client engagements across our portfolio of clients. We believe that great delivery stems from a thorough understanding of our clients and their needs, strong discipline skills and subject matter expertise, excellent leadership and a clear vision of lasting and effective change in a public sector environment. We expect our Principal Security Architects to bring all of that and enthuse our delivery teams with the same passion. The successful candidate will lead the Security Architecture aspects of our client engagements while overseeing the wider delivery within the account (or industry) when appropriate. They will coach and develop team members on their engagements providing them with detailed performance feedback, as well as monitoring overall delivery to achieve the highest levels of client satisfaction. In addition, our Principal Security Architects are responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee multiple, concurrent client deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries. Our Principal Security Architects are members of the Practice leadership team with the responsibility to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account and the wider business. You will be responsible for the practice and service line-specific delivery elements of your engagement/account as well as a shared ownership for the overall delivery of client outcomes. You will leverage your client and delivery insight to support the account and industry teams to identify opportunities and develop client solutions. The right person for this role will do this by combining their technical discipline/craft experience, leadership skills and industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the Public Sector. Key Responsibilities Collaborate with clients to understand their needs, provide solution advice in your role as a trusted advisor and shape solutions that leverage Made Tech's wider capabilities and credentials Assess project performance as a part of the billable delivery team, Quality Assure (QA) the deliverables and outcomes, and ensure client satisfaction. Coach and mentor team members as well as providing direction to enable them to achieve their engagement outcomes and to develop their careers Act as a Technical Authority (of your appropriate capability) to provide oversight and ensure alignment with internal and industry best practices. Ensure engagement experience is captured and used to improve standards and contribute to Made Tech knowledge Participate in business development activities, including bids and pre-sales within the account, industry and practice. Coach team members on their contributions and oversee the relevant technical aspects of the proposal submission Undertake people management responsibilities, including performance reviews and professional development of your engagement and practice colleagues Serve as a thought leader within Made Tech, our account engagements and the wider public sector and represent the company at industry events Skills, Knowledge & Expertise Client Understanding of the issues and challenges that the public sector faces in delivering services that make the best use of data and digital capabilities, transforming legacy infrastructure, and taking an innovative and user-centric approach Ability to innovate and take learnings from the commercial sector, other countries and advances in technology and apply them to UK Public Sector challenges to create tangible solutions for our clients Experience building trusted advisor relationships with senior client stakeholders within the public sector. Leadership Experience of building and leading high performing, consulting teams and creating the leveraged engagements to provide a cost-effective, profitable, successful client-facing delivery Leadership of bids and solution shaping to produce compelling proposals that help Made Tech win new business and grow the industry Experience of managing third-party partnerships and suppliers (in conjunction with Made Tech colleagues) to provide a consolidated and seamless delivery team to clients. People Management Ambassadors of belonging at Made Tech, advocating and championing organisational commitments and priorities, recognising their role in modelling the way and embodying our values. Compelling communicators, ensuring key information is swiftly cascaded, understood, and feedback gathered and shared. Using their coaching skills to enable people to be their best, regularly and routinely providing meaningful, positive and constructive feedback. Make decisions that support the best interests of the business while recognising that our people are its foundation. Strive to achieve the best outcomes for individuals through persuasive and persistent efforts, ensuring these decisions uphold both the short- and long-term sustainability of the business. Inspire innovation and spark curiosity, encourage people to be positively disruptive and challenge the status quo. Seek collective success above personal glory, strive to ensure a constant culture of inclusion, trust and transparency. Lead your direct reports and positively influence the wider organisation as an inspiring people manager in line with our people manager objectives and key results. Practice Experience in delivering complex and difficult engagements that span multiple capabilities for user-facing digital and data services in the public sector Experience in identifying opportunities based on client needs and developing targeted solutions to progress the development of the opportunity Experience of working with sales professionals and commercial responsibility for strategic organisational goals. Practice Architecture You will be responsible for the security-specific delivery elements of your engagement/account, as well as a shared ownership for the overall delivery of secure client outcomes. You will leverage your client and delivery insight to support the account and industry teams to identify security opportunities and develop compliant, strategic solutions. The right person for this role will do this by combining their technical security discipline, leadership skills, and industry network with deep experience of delivering assured digital services and complex security transformations for the Public Sector. Act as the Principal Security Architect on high-assurance projects, leading the design and build of mission-critical applications and authoring comprehensive security documentation (HLDs/LLDs). Coordinate and lead project assurance activities, ensuring compliance with relevant frameworks (e.g., GovAssure, JSP 604) and supporting the client in securing Authority to Operate (ATO) status. Implement and manage security risk processes (e.g., NIST RMF), producing assurance and risk artefacts, and embedding a culture of continuous risk management. Collaborate with clients to understand their security needs, provide solution advice as a trusted advisor, and shape solutions that embed Secure by Design (SbD) principles from inception. Lead security maturity assessments (e.g., against ISO 27001, NIST CSF, DevSecOps practices) and deliver remediation roadmaps to uplift client cyber resilience and support external audit requirements.
Director of IT Engineering Role Expectations The Director of Engineering (DOE) possesses a range of management, technology, and engineering experiences serving as the leader of our engineering department. The DOE is responsible for developing the technological vision for the Company in partnership with other executives; establishing the executive direction related to the technological interests of the Company, how technology is utilized in support of our staff, partners, and customers to help improve and increase business; as well as oversee the effective deployment, implementation, and management of internal engineering operations. The DOE will develop a roadmap and budget to help support technology investments that enable the Company to meet its vision. The DOE is both a strategist and a technologist able to provide high-level strategy guidance to staff, partners, and vendors as well as provide mentorship and instruction to our delivery teams in all aspects of technology implementation. Responsibilities Executive Leadership Strategize with CIO and major stakeholders to align the goals of the engineering team with the goals of the Company. Provide sound technical leadership in all aspects of the Company business operations Advocate and communicate technology and engineering capabilities internally and externally and actively support the company's business and growth efforts by being the technical subject matter expert Establish and nurture relationships with The Company staff, partners, and vendors to demonstrate the Company's engineering capabilities and help them be more effective and efficient through leveraging technology and engineering Provide technical thought leadership for the business, internally among staff and externally across partners and vendors Develop the company's strategy for how technology and engineering will be used and ensure that the technological resources meet the company's short and long-term vision Technical Leadership and Team Management Lead and empower The Company's engineering team to develop strategies for the execution of our work and oversee that those strategies are thoughtfully executed and aligned with The Company's long-term business strategy and vision Serve the go-to person for the escalation of issues affecting engineering and technology teams (and help them navigate solutions) Continuously evaluate and improve engineering processes, tools, and methodologies to enhance efficiency and productivity Maintain relevance and up-to-date knowledge on modern technologies and practices to effectively deliver digital services in the art / gallery / museum / auction space Triage and problem-solve engineering and technology issues and assist teams in resolution and successfully lead teams to develop risk mitigation and incident management plans Audit The Company's technology usage and ensure technologies are used efficiently and securely Develop and implement strategies to mitigate the impact of engineering talent turnover on business continuity and maintain engineering capability resiliency Identify, attract, recruit, hire, and on-board experienced and value-aligned engineering personnel Mentor, coach, and support teams in the delivery of digital products and services Product Planning and Development Work with business and product management to develop and maintain a roadmap and budget for the execution of investments in the technology space in support of The Company's vision and mission Develop and maintain a standardized and efficient SDLC process, including methodologies, best practices, and tools, to ensure consistency and quality throughout the development process In collaboration with business and product management, oversee prioritization, project planning, execution, and delivery, ensuring that projects are completed on time, within scope, and within budget Collaborate with other stakeholders, including vendors, partners, designers, engineers, contractors, testers, and product managers, to ensure seamless project execution Qualifications Proven experience as a Director of Engineering or similar leadership role Experience in leading and overseeing development in all aspects of the SDLC using Agile/RAD methodologies Experience in designing and scaling out in-house customer relationship management, asset management, and business intelligence (and tangential ERP processes) software(s) Strong technical expertise in leading web applications projects built with Python (Django) and Javascript (React), deployed to cloud infrastructure (AWS) Exceptional leadership and team-building skills, particularly hiring/managing a remote, cross-functional (including UX designers, product managers, testers), global team Excellent project management and organizational skills Effective communication and interpersonal skills Strong problem-solving and decision-making abilities You will have at least 10 to 20 years expertise at this level. The position will be based in Central New York. The salary will be circa $200K - $250K. Do send your CV to us for this exciting new position and include your salary in USD along with your notice period and residential status.
23/06/2026
Full time
Director of IT Engineering Role Expectations The Director of Engineering (DOE) possesses a range of management, technology, and engineering experiences serving as the leader of our engineering department. The DOE is responsible for developing the technological vision for the Company in partnership with other executives; establishing the executive direction related to the technological interests of the Company, how technology is utilized in support of our staff, partners, and customers to help improve and increase business; as well as oversee the effective deployment, implementation, and management of internal engineering operations. The DOE will develop a roadmap and budget to help support technology investments that enable the Company to meet its vision. The DOE is both a strategist and a technologist able to provide high-level strategy guidance to staff, partners, and vendors as well as provide mentorship and instruction to our delivery teams in all aspects of technology implementation. Responsibilities Executive Leadership Strategize with CIO and major stakeholders to align the goals of the engineering team with the goals of the Company. Provide sound technical leadership in all aspects of the Company business operations Advocate and communicate technology and engineering capabilities internally and externally and actively support the company's business and growth efforts by being the technical subject matter expert Establish and nurture relationships with The Company staff, partners, and vendors to demonstrate the Company's engineering capabilities and help them be more effective and efficient through leveraging technology and engineering Provide technical thought leadership for the business, internally among staff and externally across partners and vendors Develop the company's strategy for how technology and engineering will be used and ensure that the technological resources meet the company's short and long-term vision Technical Leadership and Team Management Lead and empower The Company's engineering team to develop strategies for the execution of our work and oversee that those strategies are thoughtfully executed and aligned with The Company's long-term business strategy and vision Serve the go-to person for the escalation of issues affecting engineering and technology teams (and help them navigate solutions) Continuously evaluate and improve engineering processes, tools, and methodologies to enhance efficiency and productivity Maintain relevance and up-to-date knowledge on modern technologies and practices to effectively deliver digital services in the art / gallery / museum / auction space Triage and problem-solve engineering and technology issues and assist teams in resolution and successfully lead teams to develop risk mitigation and incident management plans Audit The Company's technology usage and ensure technologies are used efficiently and securely Develop and implement strategies to mitigate the impact of engineering talent turnover on business continuity and maintain engineering capability resiliency Identify, attract, recruit, hire, and on-board experienced and value-aligned engineering personnel Mentor, coach, and support teams in the delivery of digital products and services Product Planning and Development Work with business and product management to develop and maintain a roadmap and budget for the execution of investments in the technology space in support of The Company's vision and mission Develop and maintain a standardized and efficient SDLC process, including methodologies, best practices, and tools, to ensure consistency and quality throughout the development process In collaboration with business and product management, oversee prioritization, project planning, execution, and delivery, ensuring that projects are completed on time, within scope, and within budget Collaborate with other stakeholders, including vendors, partners, designers, engineers, contractors, testers, and product managers, to ensure seamless project execution Qualifications Proven experience as a Director of Engineering or similar leadership role Experience in leading and overseeing development in all aspects of the SDLC using Agile/RAD methodologies Experience in designing and scaling out in-house customer relationship management, asset management, and business intelligence (and tangential ERP processes) software(s) Strong technical expertise in leading web applications projects built with Python (Django) and Javascript (React), deployed to cloud infrastructure (AWS) Exceptional leadership and team-building skills, particularly hiring/managing a remote, cross-functional (including UX designers, product managers, testers), global team Excellent project management and organizational skills Effective communication and interpersonal skills Strong problem-solving and decision-making abilities You will have at least 10 to 20 years expertise at this level. The position will be based in Central New York. The salary will be circa $200K - $250K. Do send your CV to us for this exciting new position and include your salary in USD along with your notice period and residential status.
Privacy Information We and our partners are using tracking technologies to process personal data in order to improve your experience. You may always exercise your consumer right to opt-out. For detailed information about personal information we collect and third parties having access to it, please select 'More Information' or refer to our privacy policy.Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities - from code and dependencies to containers and cloud.Our mission is to empower every developer to innovate securely in the AI era - boosting productivity while reducing business risk. We're not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.It's how we stay driven, supportive, and always one step ahead as AI reshapes our world.Snyk's Incubation Accelerator is seeking a Staff Incubation Engineer to join our innovative team, building transformative products from the ground up. This is a unique opportunity to operate with the agility of a startup, while leveraging Snyk's extensive infrastructure, customer reach, and industry insights.As a Staff Incubation Engineer, you will be at the forefront of technical innovation, tackling complex engineering challenges to develop a new product. This role demands full-stack development expertise, a strong grasp of system architecture for AI applications, and end-to-end ownership of the product lifecycle-from rapid prototyping to large-scale deployment. You will operate in a lean, agile environment, iterating rapidly on solutions to achieve product-market fit. What You'll Do: Full-Stack Product Development: Design, develop, and implement scalable, high-performance software solutions from scratch, covering both frontend and backend components. System Architecture & Design: Architect flexible, scalable, and secure systems, ensuring robust, maintainable, and high-quality codebases. Rapid Prototyping & Iteration: Build rapid prototypes to validate ideas, iterate on feedback, and pivot quickly to achieve the best product-market fit. AI Agent Development: Design, develop, and deploy intelligent AI agents and autonomous systems, focusing on their integration into new product offerings. Performance Optimization: Analyze and optimize system performance, ensuring high availability, low latency, and efficient resource utilization. Cloud-Native Deployment: Design and deploy cloud-native applications leveraging modern infrastructure, including containerization and microservices architecture. Agile Development & CI/CD: Operate within a lean, agile environment, utilizing continuous integration and delivery pipelines to accelerate development cycles. Cross-Functional Collaboration: Collaborate with product managers, designers, and other engineering teams to ensure cohesive product development and alignment with business goals. Technical Leadership & Mentorship: Foster a culture of high ownership, creativity, and technical excellence. What You Bring: Deep experience in AI/ML systems, experience deploying intelligent agents using agentic or multi-agent architectures, with foresight for future needs and strategic alignment. Strong proficiency in modern programming languages (e.g., Python, Golang, NodeJS) and frameworks, applying them to innovative products. Experience with agile and CI/CD, with autonomy to streamline processes for efficient delivery in a fast-paced environment. It'd Be Awesome If You Also Are genuinely excited by the prospect of working on early-stage products, engaging directly with customers to rapidly identify, prioritize, and iteratively solve problems to build truly beloved solutions. Thrive in the face of complex, ambiguous technical challenges, consistently finding innovative solutions where others might see roadblocks, and embracing the iterative nature of startup development. We care deeply about the warm, inclusive environment we've created and we value diversity - we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you're the right person, do apply anyway! About Snyk Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk. Benefits & Programs Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role. Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers Health benefits, employee assistance plans, and annual wellness allowance Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances
23/06/2026
Full time
Privacy Information We and our partners are using tracking technologies to process personal data in order to improve your experience. You may always exercise your consumer right to opt-out. For detailed information about personal information we collect and third parties having access to it, please select 'More Information' or refer to our privacy policy.Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities - from code and dependencies to containers and cloud.Our mission is to empower every developer to innovate securely in the AI era - boosting productivity while reducing business risk. We're not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.It's how we stay driven, supportive, and always one step ahead as AI reshapes our world.Snyk's Incubation Accelerator is seeking a Staff Incubation Engineer to join our innovative team, building transformative products from the ground up. This is a unique opportunity to operate with the agility of a startup, while leveraging Snyk's extensive infrastructure, customer reach, and industry insights.As a Staff Incubation Engineer, you will be at the forefront of technical innovation, tackling complex engineering challenges to develop a new product. This role demands full-stack development expertise, a strong grasp of system architecture for AI applications, and end-to-end ownership of the product lifecycle-from rapid prototyping to large-scale deployment. You will operate in a lean, agile environment, iterating rapidly on solutions to achieve product-market fit. What You'll Do: Full-Stack Product Development: Design, develop, and implement scalable, high-performance software solutions from scratch, covering both frontend and backend components. System Architecture & Design: Architect flexible, scalable, and secure systems, ensuring robust, maintainable, and high-quality codebases. Rapid Prototyping & Iteration: Build rapid prototypes to validate ideas, iterate on feedback, and pivot quickly to achieve the best product-market fit. AI Agent Development: Design, develop, and deploy intelligent AI agents and autonomous systems, focusing on their integration into new product offerings. Performance Optimization: Analyze and optimize system performance, ensuring high availability, low latency, and efficient resource utilization. Cloud-Native Deployment: Design and deploy cloud-native applications leveraging modern infrastructure, including containerization and microservices architecture. Agile Development & CI/CD: Operate within a lean, agile environment, utilizing continuous integration and delivery pipelines to accelerate development cycles. Cross-Functional Collaboration: Collaborate with product managers, designers, and other engineering teams to ensure cohesive product development and alignment with business goals. Technical Leadership & Mentorship: Foster a culture of high ownership, creativity, and technical excellence. What You Bring: Deep experience in AI/ML systems, experience deploying intelligent agents using agentic or multi-agent architectures, with foresight for future needs and strategic alignment. Strong proficiency in modern programming languages (e.g., Python, Golang, NodeJS) and frameworks, applying them to innovative products. Experience with agile and CI/CD, with autonomy to streamline processes for efficient delivery in a fast-paced environment. It'd Be Awesome If You Also Are genuinely excited by the prospect of working on early-stage products, engaging directly with customers to rapidly identify, prioritize, and iteratively solve problems to build truly beloved solutions. Thrive in the face of complex, ambiguous technical challenges, consistently finding innovative solutions where others might see roadblocks, and embracing the iterative nature of startup development. We care deeply about the warm, inclusive environment we've created and we value diversity - we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you're the right person, do apply anyway! About Snyk Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk. Benefits & Programs Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role. Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers Health benefits, employee assistance plans, and annual wellness allowance Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within Hampshire / West Sussex Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working (1 day per week in the Fareham office) Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
23/06/2026
Full time
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within Hampshire / West Sussex Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working (1 day per week in the Fareham office) Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within Hampshire Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working (1 day per week in the Fareham office) Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
23/06/2026
Full time
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within Hampshire Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working (1 day per week in the Fareham office) Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Senior Product Manager - Website Transformation Contract: 6 months Rate: Up to 600 per day (PAYE) Location: Hampshire (Hybrid working) We are seeking an experienced Senior Product Manager to join a large-scale website transformation programme within a complex organisation. This is a delivery-focused role within the Digital User Experience team, where you'll take ownership of a funded transformation backlog and drive improvements across a global digital estate. Key Responsibilities Own and prioritise a well-established backlog of website transformation work Manage and evolve the product roadmap, aligning to programme objectives Lead an Agile delivery team within the Digital User Experience function Drive delivery across key areas including website journeys (e.g. events, course/content pages) Oversee the rollout of a recent brand refresh across the digital estate Support ongoing upgrades to platforms and underlying systems Make confident product decisions in a fast-paced, complex environment Engage and align with senior stakeholders across the organisation Skills & Experience Proven experience as a Senior Product Manager (or equivalent) Strong track record of managing product roadmaps and backlogs Experience leading Agile delivery teams Ability to make confident decisions and drive delivery independently Strong stakeholder management experience in complex organisations Background in digital / web-focused environments Please apply with your most recent updated CV. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
23/06/2026
Contractor
Senior Product Manager - Website Transformation Contract: 6 months Rate: Up to 600 per day (PAYE) Location: Hampshire (Hybrid working) We are seeking an experienced Senior Product Manager to join a large-scale website transformation programme within a complex organisation. This is a delivery-focused role within the Digital User Experience team, where you'll take ownership of a funded transformation backlog and drive improvements across a global digital estate. Key Responsibilities Own and prioritise a well-established backlog of website transformation work Manage and evolve the product roadmap, aligning to programme objectives Lead an Agile delivery team within the Digital User Experience function Drive delivery across key areas including website journeys (e.g. events, course/content pages) Oversee the rollout of a recent brand refresh across the digital estate Support ongoing upgrades to platforms and underlying systems Make confident product decisions in a fast-paced, complex environment Engage and align with senior stakeholders across the organisation Skills & Experience Proven experience as a Senior Product Manager (or equivalent) Strong track record of managing product roadmaps and backlogs Experience leading Agile delivery teams Ability to make confident decisions and drive delivery independently Strong stakeholder management experience in complex organisations Background in digital / web-focused environments Please apply with your most recent updated CV. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within Hampshire Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working (1 day per week in the Fareham office) Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
23/06/2026
Full time
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within Hampshire Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working (1 day per week in the Fareham office) Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our Workflow management vendor partnerships & ensure tooling remains best-in-class . Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirement s . Support MarTech leadership in implementing martech strategy and specific initiatives . What you'll bring : Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
23/06/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our Workflow management vendor partnerships & ensure tooling remains best-in-class . Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirement s . Support MarTech leadership in implementing martech strategy and specific initiatives . What you'll bring : Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
We don't just believe in better. We make it happen. Better content. Better products. And better careers. Working in the Technology department, the Technical Manager will report into the Group Head of Technology and Innovation , with responsibility for managing technology in NxGen Studio and Sky Creative. The primary purpose of the role is to innovate, develop, deliver and support best in class platforms for Design, Promotions and Campaign teams. The AWS Infrastructure Manager will contribute to design and implementation of new solutions while developing existing platforms to meet requirements of design and post production teams in Sky Creative. They will assess future technology needs across the business. Delivering efficiencies through technical solutions, develop and maintain virtualised and on-premises infrastructure that supports post production and creative production workflows while effectively managing budgets & timelines set by the Group Head of Technology, Senior Technical Managers and Technical Director within NxGen. Working with technology teams internally at Sky and external partners to deliver technology that works within the wider business and meets security requirements. What you'll do: Broadcast motion graphics systems, including but not limited to VizRT, Foundry Nuke, Maxon C4D, Houdini, Pixel Power Clarity, Unreal Engine. Research and test the latest technology, continually evaluating workflows and solutions in the business. Build, deploy and virtualise desktop infrastructure (VDI), server and storage systems (Windows, Linux, VMware). Develop system monitoring and ensure systems comply with Sky's security policy. Develop VDI platform and integrate with internal systems at Sky and public cloud storage and compute service providers. Systems automation to deploy infrastructure to optimise media production workflows. Ownership of problem and change management process, working with internal and external technical and support services. VDI BAU support and Development. Own support procedures, documentation. Find, Track, Document Bug Fixes. Non-linear editing systems design, development and production workflows Research and test the latest technology, continually evaluating workflows and solutions in the business. Key point of contact for escalation for support incidents Manage and maintain current technology stacks. Scoping SC technology requirements and objectives to drive forward the success of the department and fit with the wider business. Collaborating with members across the EU hub, exploring efficiencies and sharing new technology advancements. Management of SSL/ TLS Certificates used to secure multiple systems. Essential Criteria: High level knowledge of Amazon Web Service platform and associated services. Professional knowledge and experience of Hypervisor and VDI platforms (eg Vsphere, Azure, Horizon, etc) Professional knowledge and experience of a range of creative software tools including but not limited to Adobe creative suite, Maxon software packages, Foundry Nuke, Viz RT. Professional knowledge and experience of a range of creative workflows and working practices. Experienced in infrastructure design, project management and project delivery. Proven working experience in Broadcast or Post-Production technical role. Proven working experience in Broadcast MAM technical role. Desirable skills and experience: Excellent communication skills with an ability demonstrate clear and concise technical information with colleagues and non-technical stakeholders. Experience of systems engineering, administration and automation, preferably within the Media and Entertainment industry. High level knowledge of TCP/IP networking, security and core technologies (such as DNS, DHCP, HTTP, Routing, VPN). High level knowledge of computer Operating systems. High level knowledge of a range of computer Hardware. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV , including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
23/06/2026
Full time
We don't just believe in better. We make it happen. Better content. Better products. And better careers. Working in the Technology department, the Technical Manager will report into the Group Head of Technology and Innovation , with responsibility for managing technology in NxGen Studio and Sky Creative. The primary purpose of the role is to innovate, develop, deliver and support best in class platforms for Design, Promotions and Campaign teams. The AWS Infrastructure Manager will contribute to design and implementation of new solutions while developing existing platforms to meet requirements of design and post production teams in Sky Creative. They will assess future technology needs across the business. Delivering efficiencies through technical solutions, develop and maintain virtualised and on-premises infrastructure that supports post production and creative production workflows while effectively managing budgets & timelines set by the Group Head of Technology, Senior Technical Managers and Technical Director within NxGen. Working with technology teams internally at Sky and external partners to deliver technology that works within the wider business and meets security requirements. What you'll do: Broadcast motion graphics systems, including but not limited to VizRT, Foundry Nuke, Maxon C4D, Houdini, Pixel Power Clarity, Unreal Engine. Research and test the latest technology, continually evaluating workflows and solutions in the business. Build, deploy and virtualise desktop infrastructure (VDI), server and storage systems (Windows, Linux, VMware). Develop system monitoring and ensure systems comply with Sky's security policy. Develop VDI platform and integrate with internal systems at Sky and public cloud storage and compute service providers. Systems automation to deploy infrastructure to optimise media production workflows. Ownership of problem and change management process, working with internal and external technical and support services. VDI BAU support and Development. Own support procedures, documentation. Find, Track, Document Bug Fixes. Non-linear editing systems design, development and production workflows Research and test the latest technology, continually evaluating workflows and solutions in the business. Key point of contact for escalation for support incidents Manage and maintain current technology stacks. Scoping SC technology requirements and objectives to drive forward the success of the department and fit with the wider business. Collaborating with members across the EU hub, exploring efficiencies and sharing new technology advancements. Management of SSL/ TLS Certificates used to secure multiple systems. Essential Criteria: High level knowledge of Amazon Web Service platform and associated services. Professional knowledge and experience of Hypervisor and VDI platforms (eg Vsphere, Azure, Horizon, etc) Professional knowledge and experience of a range of creative software tools including but not limited to Adobe creative suite, Maxon software packages, Foundry Nuke, Viz RT. Professional knowledge and experience of a range of creative workflows and working practices. Experienced in infrastructure design, project management and project delivery. Proven working experience in Broadcast or Post-Production technical role. Proven working experience in Broadcast MAM technical role. Desirable skills and experience: Excellent communication skills with an ability demonstrate clear and concise technical information with colleagues and non-technical stakeholders. Experience of systems engineering, administration and automation, preferably within the Media and Entertainment industry. High level knowledge of TCP/IP networking, security and core technologies (such as DNS, DHCP, HTTP, Routing, VPN). High level knowledge of computer Operating systems. High level knowledge of a range of computer Hardware. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV , including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Role Purpose Join a blended agile delivery squad working on large-scale, secure digital services for a government client. As a Senior Developer, you will bring strong hands-on experience across both .NET and Python, contributing to cloud-native API development, Legacy modernisation, and DevSecOps practices - all within a Microsoft Azure environment and aligned to the highest engineering and security standards. Key Responsibilities Design, develop, and maintain full-stack applications and services using .NET Core and Python. Build and consume RESTful APIs following API-first and microservices design principles. Contribute to CI/CD pipelines in Azure DevOps - build, test, and deployment automation. Apply DevSecOps practices including SAST/DAST scanning, dependency management, and environment segregation. Participate in code reviews, uphold coding standards, and implement secure development practices. Support Legacy system modernisation - migrating from older Windows and .NET Framework environments. Produce clear technical documentation and contribute to architecture artefacts. Ensure all developed solutions meet WCAG AA accessibility standards. Work collaboratively with architects, lead developers, and delivery managers within an agile squad. Contribute to knowledge transfer and onboarding activities for client and team staff. Security Clearance - Mandatory SC (Security Check) clearance is mandatory for this role. Candidates must be eligible to obtain SC clearance. British nationality or a minimum of 5 years' UK residency is typically required. Clearance will be sponsored upon appointment. Essential Skills & ExperienceCore Languages - Mandatory.NET Core 10.0 & .NET Framework 4.8 [MANDATORY] Strong hands-on C# with solid grasp of OOP, design patterns, and SOLID principles. Experience building production-grade applications in both .NET Core and Framework environments. Python - Production-Grade Experience [MANDATORY] Proficiency with Astral UV, virtual environments, and Python dependency management. Ability to build, maintain, and deploy Python-based services and tooling. JavaScript/TypeScript Cloud, DevOps & Infrastructure Microsoft Azure - Cloud-Native Development Experience Azure DevOps - CI/CD Pipeline Design and Management Infrastructure as Code - Terraform and/or Bicep Containerisation - Docker and/or Kubernetes Development Practices - Mandatory RESTful API design, development, and life cycle management Secure development - SAST/DAST tooling, code review, OWASP awareness Technical documentation to a high standard On-site in Taunton, Somerset - 2 days per week minimum Desirable Skills & Experience Legacy Windows technologies - Win32, WPF, MFC/ATL, COM, MSI packaging. Geospatial data formats - GeoJSON, MBTiles, GML. Familiarity with MOD Secure by Design and NCSC software security standards. Experience working in UK public sector or government digital services. Python geospatial tooling or data pipeline experience. Tech StackAreaTechnologies Backend: .NET Core 10.0, .NET Framework 4.8, C#, Python (Astral UV), REST APIs, Microservices Frontend: JavaScript, TypeScript, HTML5, CSS3, WCAG AA Cloud & DevOps: Microsoft Azure, Azure DevOps, CI/CD, Terraform, Bicep, Docker, Kubernetes Security: SAST/DAST, Secure by Design, SC Clearance (Mandatory) Geospatial: GeoJSON, MBTiles, GML (desirable) Tools: Git, Jira, Confluence, Azure DevOps Boards
23/06/2026
Contractor
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Role Purpose Join a blended agile delivery squad working on large-scale, secure digital services for a government client. As a Senior Developer, you will bring strong hands-on experience across both .NET and Python, contributing to cloud-native API development, Legacy modernisation, and DevSecOps practices - all within a Microsoft Azure environment and aligned to the highest engineering and security standards. Key Responsibilities Design, develop, and maintain full-stack applications and services using .NET Core and Python. Build and consume RESTful APIs following API-first and microservices design principles. Contribute to CI/CD pipelines in Azure DevOps - build, test, and deployment automation. Apply DevSecOps practices including SAST/DAST scanning, dependency management, and environment segregation. Participate in code reviews, uphold coding standards, and implement secure development practices. Support Legacy system modernisation - migrating from older Windows and .NET Framework environments. Produce clear technical documentation and contribute to architecture artefacts. Ensure all developed solutions meet WCAG AA accessibility standards. Work collaboratively with architects, lead developers, and delivery managers within an agile squad. Contribute to knowledge transfer and onboarding activities for client and team staff. Security Clearance - Mandatory SC (Security Check) clearance is mandatory for this role. Candidates must be eligible to obtain SC clearance. British nationality or a minimum of 5 years' UK residency is typically required. Clearance will be sponsored upon appointment. Essential Skills & ExperienceCore Languages - Mandatory.NET Core 10.0 & .NET Framework 4.8 [MANDATORY] Strong hands-on C# with solid grasp of OOP, design patterns, and SOLID principles. Experience building production-grade applications in both .NET Core and Framework environments. Python - Production-Grade Experience [MANDATORY] Proficiency with Astral UV, virtual environments, and Python dependency management. Ability to build, maintain, and deploy Python-based services and tooling. JavaScript/TypeScript Cloud, DevOps & Infrastructure Microsoft Azure - Cloud-Native Development Experience Azure DevOps - CI/CD Pipeline Design and Management Infrastructure as Code - Terraform and/or Bicep Containerisation - Docker and/or Kubernetes Development Practices - Mandatory RESTful API design, development, and life cycle management Secure development - SAST/DAST tooling, code review, OWASP awareness Technical documentation to a high standard On-site in Taunton, Somerset - 2 days per week minimum Desirable Skills & Experience Legacy Windows technologies - Win32, WPF, MFC/ATL, COM, MSI packaging. Geospatial data formats - GeoJSON, MBTiles, GML. Familiarity with MOD Secure by Design and NCSC software security standards. Experience working in UK public sector or government digital services. Python geospatial tooling or data pipeline experience. Tech StackAreaTechnologies Backend: .NET Core 10.0, .NET Framework 4.8, C#, Python (Astral UV), REST APIs, Microservices Frontend: JavaScript, TypeScript, HTML5, CSS3, WCAG AA Cloud & DevOps: Microsoft Azure, Azure DevOps, CI/CD, Terraform, Bicep, Docker, Kubernetes Security: SAST/DAST, Secure by Design, SC Clearance (Mandatory) Geospatial: GeoJSON, MBTiles, GML (desirable) Tools: Git, Jira, Confluence, Azure DevOps Boards
Service Design Lead Location: London - Hybrid - 3 days on site in London Contract Type: Contract Day Rate: Competitive Duration: Initial 6 months with extension potential Security Clearance: NPPV Level 2 or NPPV Level 3 and CTC Clearance are essential requirements Overview We are supporting a major UK Law Enforcement organisation undergoing significant digital transformation and service modernisation. They are seeking an experienced Service Design Lead to help shape, design and improve critical services used by operational teams, frontline officers, investigators and support functions. This is an opportunity to work on high-profile programmes that directly impact public safety, operational effectiveness and the delivery of citizen-facing services. You will play a leading role in ensuring services are designed around user needs whilst balancing operational, security, policy and technology considerations within a highly regulated environment. The successful candidate will bring strong service design leadership experience, ideally gained within Government, Law Enforcement, Policing, Justice, Defence or other complex public sector environments. The Role As Service Design Lead, you will be responsible for leading service design activity across multiple programmes and products, ensuring services are user-centred, accessible, efficient and aligned to organisational objectives. You will work closely with senior stakeholders, operational users, delivery teams, product managers, business analysts, researchers, architects and technology teams to understand current services, identify pain points and design future-state service experiences. The role requires someone who can operate strategically whilst remaining hands-on when required, facilitating workshops, mapping journeys and translating complex requirements into practical service improvements. Key Responsibilities Service Design Leadership Lead service design activities across complex transformation programmes. Define and drive service design approaches, methodologies and standards. Ensure services are designed around user needs and operational outcomes. Develop service visions, service blueprints and target operating models. Champion user-centred design principles across delivery teams. User and Operational Understanding Work closely with user researchers to understand user needs, behaviours and challenges. Engage with frontline operational teams and stakeholders to gather insights. Translate research findings into actionable service improvements. Identify opportunities to improve efficiency, effectiveness and user experience. Service Mapping and Design Create and maintain: Service blueprints Customer journey maps Ecosystem maps Process maps Future-state service models Analyse end-to-end services across people, process, technology and policy. Identify service failures, risks, bottlenecks and opportunities for optimisation. Stakeholder Engagement Facilitate workshops with senior stakeholders and operational teams. Build strong relationships across business, digital and operational functions. Present findings, recommendations and design artefacts to senior leadership. Support decision-making through evidence-based design approaches. Transformation and Change Support large-scale transformation programmes and digital initiatives. Help define future operating models and service strategies. Ensure service design outputs align with organisational objectives and delivery plans. Contribute to continuous improvement and service optimisation initiatives. Essential Experience Significant experience leading service design activities within complex organisations. Proven experience working within Government, Law Enforcement, Policing, Criminal Justice, Defence or wider Public Sector environments. Strong understanding of service design methodologies and best practice. Experience developing service blueprints, journey maps and operating models. Experience facilitating workshops and engaging senior stakeholders. Demonstrable experience working within multidisciplinary agile delivery teams. Strong understanding of user-centred design principles. Experience balancing user needs with operational, policy, security and technical requirements. Excellent communication, facilitation and stakeholder management skills. Ability to work effectively in complex and highly regulated environments. Essential Security Requirements Applicants must hold one of the following active clearances : NPPV Level 2 (Non-Police Personnel Vetting) NPPV Level 3 (Non-Police Personnel Vetting) AND CTC (Counter Terrorist Check) Clearance
23/06/2026
Contractor
Service Design Lead Location: London - Hybrid - 3 days on site in London Contract Type: Contract Day Rate: Competitive Duration: Initial 6 months with extension potential Security Clearance: NPPV Level 2 or NPPV Level 3 and CTC Clearance are essential requirements Overview We are supporting a major UK Law Enforcement organisation undergoing significant digital transformation and service modernisation. They are seeking an experienced Service Design Lead to help shape, design and improve critical services used by operational teams, frontline officers, investigators and support functions. This is an opportunity to work on high-profile programmes that directly impact public safety, operational effectiveness and the delivery of citizen-facing services. You will play a leading role in ensuring services are designed around user needs whilst balancing operational, security, policy and technology considerations within a highly regulated environment. The successful candidate will bring strong service design leadership experience, ideally gained within Government, Law Enforcement, Policing, Justice, Defence or other complex public sector environments. The Role As Service Design Lead, you will be responsible for leading service design activity across multiple programmes and products, ensuring services are user-centred, accessible, efficient and aligned to organisational objectives. You will work closely with senior stakeholders, operational users, delivery teams, product managers, business analysts, researchers, architects and technology teams to understand current services, identify pain points and design future-state service experiences. The role requires someone who can operate strategically whilst remaining hands-on when required, facilitating workshops, mapping journeys and translating complex requirements into practical service improvements. Key Responsibilities Service Design Leadership Lead service design activities across complex transformation programmes. Define and drive service design approaches, methodologies and standards. Ensure services are designed around user needs and operational outcomes. Develop service visions, service blueprints and target operating models. Champion user-centred design principles across delivery teams. User and Operational Understanding Work closely with user researchers to understand user needs, behaviours and challenges. Engage with frontline operational teams and stakeholders to gather insights. Translate research findings into actionable service improvements. Identify opportunities to improve efficiency, effectiveness and user experience. Service Mapping and Design Create and maintain: Service blueprints Customer journey maps Ecosystem maps Process maps Future-state service models Analyse end-to-end services across people, process, technology and policy. Identify service failures, risks, bottlenecks and opportunities for optimisation. Stakeholder Engagement Facilitate workshops with senior stakeholders and operational teams. Build strong relationships across business, digital and operational functions. Present findings, recommendations and design artefacts to senior leadership. Support decision-making through evidence-based design approaches. Transformation and Change Support large-scale transformation programmes and digital initiatives. Help define future operating models and service strategies. Ensure service design outputs align with organisational objectives and delivery plans. Contribute to continuous improvement and service optimisation initiatives. Essential Experience Significant experience leading service design activities within complex organisations. Proven experience working within Government, Law Enforcement, Policing, Criminal Justice, Defence or wider Public Sector environments. Strong understanding of service design methodologies and best practice. Experience developing service blueprints, journey maps and operating models. Experience facilitating workshops and engaging senior stakeholders. Demonstrable experience working within multidisciplinary agile delivery teams. Strong understanding of user-centred design principles. Experience balancing user needs with operational, policy, security and technical requirements. Excellent communication, facilitation and stakeholder management skills. Ability to work effectively in complex and highly regulated environments. Essential Security Requirements Applicants must hold one of the following active clearances : NPPV Level 2 (Non-Police Personnel Vetting) NPPV Level 3 (Non-Police Personnel Vetting) AND CTC (Counter Terrorist Check) Clearance
What if you could join a business where digital transformation isn't just a buzzword and it's a genuine board-level priority? We're looking for a Digital & Systems Delivery Lead to take ownership of a growing application technology function that's central to the future success of the organisation. This is a role for someone who enjoys making things happen. Someone who can see the bigger commercial picture whilst still understanding the technology that sits behind it. You'll be responsible for driving improvements across digital platforms, business systems, integrations, data, and customer-facing technology. You'll lead teams, influence senior stakeholders, manage external partners, and ensure technology is delivering measurable business value. One day you might be shaping the digital roadmap. The next, improving customer journeys, driving automation initiatives, implementing AI-led solutions, or helping build an internal development capability from the ground up. What you'll bring: Experience leading digital, systems, applications, or technology delivery teams A strong understanding of software development, integrations, APIs, data and reporting platforms Commercial awareness and the ability to translate business opportunities into technology solutions Experience managing stakeholders, suppliers and development roadmaps A passion for improving customer experience through technology You'll probably be working today as: Head of Digital Business Systems Manager Applications Development Manager Technology Delivery Manager Software Development Manager Head of Applications Digital Product or Delivery Lead This is a hybrid role with two days per week in the Leicestershire offices. Why apply? Because opportunities to genuinely shape the future direction of a business don't come along every day. You'll join an organisation investing heavily in technology, data, automation and customer experience, giving you the platform to make a visible and lasting impact. Interested? Let's have a confidential conversation.
23/06/2026
Full time
What if you could join a business where digital transformation isn't just a buzzword and it's a genuine board-level priority? We're looking for a Digital & Systems Delivery Lead to take ownership of a growing application technology function that's central to the future success of the organisation. This is a role for someone who enjoys making things happen. Someone who can see the bigger commercial picture whilst still understanding the technology that sits behind it. You'll be responsible for driving improvements across digital platforms, business systems, integrations, data, and customer-facing technology. You'll lead teams, influence senior stakeholders, manage external partners, and ensure technology is delivering measurable business value. One day you might be shaping the digital roadmap. The next, improving customer journeys, driving automation initiatives, implementing AI-led solutions, or helping build an internal development capability from the ground up. What you'll bring: Experience leading digital, systems, applications, or technology delivery teams A strong understanding of software development, integrations, APIs, data and reporting platforms Commercial awareness and the ability to translate business opportunities into technology solutions Experience managing stakeholders, suppliers and development roadmaps A passion for improving customer experience through technology You'll probably be working today as: Head of Digital Business Systems Manager Applications Development Manager Technology Delivery Manager Software Development Manager Head of Applications Digital Product or Delivery Lead This is a hybrid role with two days per week in the Leicestershire offices. Why apply? Because opportunities to genuinely shape the future direction of a business don't come along every day. You'll join an organisation investing heavily in technology, data, automation and customer experience, giving you the platform to make a visible and lasting impact. Interested? Let's have a confidential conversation.
Are you an experienced Project Manager? Have you experience of delivering business outcomes as part of transformation or business improvement projects? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Project Delivery Manager to work as part of a team focused on service redesign, business improvement and digital transformation. As a specialist provider of resources to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference within a maturing environment. The role is offered on a hybrid 12-month fixed term salaried contract basis. The purpose of the role is to take responsibility for the end-to-end delivery of a portfolio of business improvement projects as part of a wider transformation programme, and ensure that they are delivered to scope, timescale, and budget. Your day-to-day responsibilities will include ensuring your portfolio of projects realise their forecasted benefits; stakeholder engagement and management at all levels including executive and project sponsor; defining business cases and developing project plans; Matrix management of internal and external resources, strong third-party supplier management; progress reporting, reviews, and comprehensive documentation; and coaching and collaborating with peers. Must Have Demonstrable commercial experience of delivering end-to-end business improvement, service redesign, or transformation projects. Experience measuring the performance, output, and benefit of projects. Strong project controls and risk management abilities. Experience leading, motivating, and coaching staff in a Matrix management environment. Strong appreciation for project methodologies, processes, tools, and techniques. Nice to Have Relevant certification (PRINCE2 Practitioner, MSP, PMP, AgilePM, or similar) Change Management or Portfolio experience Budget management Vendor/Supplier selection experience Experience of Cloud or Self-Service Adoption projects, software, or platform implementations. Experience of working in regulated environments. As an individual you will have excellent communication and stakeholder management skills, both verbally and written. You will have a delivery mindset, driven and enthusiastic, with the ability to engage and coach others along the journey. Alongside a competitive salary you will receive an impressive benefits package that includes excellent pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role is offered on an initial 12-month fixed term contract basis with possibility of extension, it will predominantly be home based with travel to an office in the Northeast on a weekly basis. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
23/06/2026
Are you an experienced Project Manager? Have you experience of delivering business outcomes as part of transformation or business improvement projects? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Project Delivery Manager to work as part of a team focused on service redesign, business improvement and digital transformation. As a specialist provider of resources to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference within a maturing environment. The role is offered on a hybrid 12-month fixed term salaried contract basis. The purpose of the role is to take responsibility for the end-to-end delivery of a portfolio of business improvement projects as part of a wider transformation programme, and ensure that they are delivered to scope, timescale, and budget. Your day-to-day responsibilities will include ensuring your portfolio of projects realise their forecasted benefits; stakeholder engagement and management at all levels including executive and project sponsor; defining business cases and developing project plans; Matrix management of internal and external resources, strong third-party supplier management; progress reporting, reviews, and comprehensive documentation; and coaching and collaborating with peers. Must Have Demonstrable commercial experience of delivering end-to-end business improvement, service redesign, or transformation projects. Experience measuring the performance, output, and benefit of projects. Strong project controls and risk management abilities. Experience leading, motivating, and coaching staff in a Matrix management environment. Strong appreciation for project methodologies, processes, tools, and techniques. Nice to Have Relevant certification (PRINCE2 Practitioner, MSP, PMP, AgilePM, or similar) Change Management or Portfolio experience Budget management Vendor/Supplier selection experience Experience of Cloud or Self-Service Adoption projects, software, or platform implementations. Experience of working in regulated environments. As an individual you will have excellent communication and stakeholder management skills, both verbally and written. You will have a delivery mindset, driven and enthusiastic, with the ability to engage and coach others along the journey. Alongside a competitive salary you will receive an impressive benefits package that includes excellent pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role is offered on an initial 12-month fixed term contract basis with possibility of extension, it will predominantly be home based with travel to an office in the Northeast on a weekly basis. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Good Afternoon, I am currently representing Kingston Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Project Manager this role will be: KT1 1EU, Hybrid The right candidate will: Specifically to complete the delivery of an AI Transcription tool into Adult and Childrens Social Care services in Sutton. Roll out of AI tools (Preferably Beam/Magic Notes & Google tools) Provide Project Management for a range of services and organisations. To focus on the appropriate governance of a project and ensure the following: high quality progress reporting, budget management, risk Management & baselining and business benefits realisation. To have experience and understanding of different Project delivery methodologies including Waterfall type projects (PrinceII), as well as agile working within multidisciplinary teams. Have a track record of delivering high quality projects, communicating well to all levels of relevant stakeholders. Understanding and supporting the Digital & IT Strategies. Working with their line manager and other leads/managers within the team to manage the team workload We require the following: Experience of working as part of an agile multi-disciplinary team Experience of delivering agile, user-centred, transformation projects Experience reporting financial delivery of project within budget and Experience facilitating delivery flow of a team, managing pace and temp To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
23/06/2026
Contractor
Good Afternoon, I am currently representing Kingston Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Project Manager this role will be: KT1 1EU, Hybrid The right candidate will: Specifically to complete the delivery of an AI Transcription tool into Adult and Childrens Social Care services in Sutton. Roll out of AI tools (Preferably Beam/Magic Notes & Google tools) Provide Project Management for a range of services and organisations. To focus on the appropriate governance of a project and ensure the following: high quality progress reporting, budget management, risk Management & baselining and business benefits realisation. To have experience and understanding of different Project delivery methodologies including Waterfall type projects (PrinceII), as well as agile working within multidisciplinary teams. Have a track record of delivering high quality projects, communicating well to all levels of relevant stakeholders. Understanding and supporting the Digital & IT Strategies. Working with their line manager and other leads/managers within the team to manage the team workload We require the following: Experience of working as part of an agile multi-disciplinary team Experience of delivering agile, user-centred, transformation projects Experience reporting financial delivery of project within budget and Experience facilitating delivery flow of a team, managing pace and temp To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
About Scrumconnect Consulting At Scrumconnect Consulting, we help organisations deliver high-quality digital services through user-centred design, agile delivery, and modern technology. Our multidisciplinary teams work closely with users and stakeholders to create intuitive, accessible, and effective digital experiences that deliver meaningful outcomes. We are looking for a talented UX Designer to join our growing design team and help shape user experiences across a range of digital products and services. Role Overview As a UX Designer, you will be responsible for understanding user needs, identifying pain points, and designing intuitive experiences that improve how people interact with digital products and services. You will work closely with User Researchers, Service Designers, Content Designers, Product Managers, Developers, and stakeholders to create solutions that are both user-focused and aligned with business objectives. The successful candidate will be passionate about user-centred design, accessibility, and creating seamless digital experiences. Key Responsibilities Design user-centred digital experiences based on user research, data, and stakeholder requirements. Create wireframes, user flows, journey maps, prototypes, and interaction designs. Collaborate with User Researchers to understand user needs, behaviours, and pain points. Translate research insights into clear design solutions and recommendations. Develop low-fidelity and high-fidelity prototypes to test and validate design concepts. Facilitate workshops, design reviews, and collaborative design sessions. Work closely with developers to ensure designs are implemented effectively and consistently. Contribute to and maintain design systems, patterns, and component libraries where required. Ensure designs meet accessibility and inclusive design standards. Participate in usability testing and iterate designs based on feedback and evidence. Communicate design decisions and rationale clearly to stakeholders and delivery teams. Support continuous improvement of design processes and practices. Essential Skills & Experience Proven experience working as a UX Designer within multidisciplinary Agile teams. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience creating: User Flows Wireframes Interactive Prototypes Journey Maps Information Architecture Artefacts Design Specifications Experience conducting and applying usability testing insights. Strong understanding of accessibility and inclusive design principles. Proficiency with design and collaboration tools such as: Figma Adobe XD Sketch Miro Ability to communicate design concepts effectively to technical and non-technical audiences. Experience working closely with developers and product teams. Excellent problem-solving, communication, and stakeholder management skills. Desirable Skills Experience working within public sector or regulated environments. Familiarity with the principles and standards of Government Digital Service (GDS) . Experience contributing to design systems and component libraries. Understanding of interaction design and information architecture principles. Experience working with analytics and user behaviour data to inform design decisions. Knowledge of HTML, CSS, and Front End development principles. Experience supporting digital transformation and service improvement programmes. What We Offer Competitive salary and benefits package. Opportunity to work on meaningful digital transformation programmes. Flexible and collaborative working environment. Ongoing learning and professional development opportunities. Access to a community of experienced designers, researchers, delivery professionals, and engineers. Career progression opportunities within a growing consultancy. Diversity & Inclusion Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
23/06/2026
Full time
About Scrumconnect Consulting At Scrumconnect Consulting, we help organisations deliver high-quality digital services through user-centred design, agile delivery, and modern technology. Our multidisciplinary teams work closely with users and stakeholders to create intuitive, accessible, and effective digital experiences that deliver meaningful outcomes. We are looking for a talented UX Designer to join our growing design team and help shape user experiences across a range of digital products and services. Role Overview As a UX Designer, you will be responsible for understanding user needs, identifying pain points, and designing intuitive experiences that improve how people interact with digital products and services. You will work closely with User Researchers, Service Designers, Content Designers, Product Managers, Developers, and stakeholders to create solutions that are both user-focused and aligned with business objectives. The successful candidate will be passionate about user-centred design, accessibility, and creating seamless digital experiences. Key Responsibilities Design user-centred digital experiences based on user research, data, and stakeholder requirements. Create wireframes, user flows, journey maps, prototypes, and interaction designs. Collaborate with User Researchers to understand user needs, behaviours, and pain points. Translate research insights into clear design solutions and recommendations. Develop low-fidelity and high-fidelity prototypes to test and validate design concepts. Facilitate workshops, design reviews, and collaborative design sessions. Work closely with developers to ensure designs are implemented effectively and consistently. Contribute to and maintain design systems, patterns, and component libraries where required. Ensure designs meet accessibility and inclusive design standards. Participate in usability testing and iterate designs based on feedback and evidence. Communicate design decisions and rationale clearly to stakeholders and delivery teams. Support continuous improvement of design processes and practices. Essential Skills & Experience Proven experience working as a UX Designer within multidisciplinary Agile teams. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience creating: User Flows Wireframes Interactive Prototypes Journey Maps Information Architecture Artefacts Design Specifications Experience conducting and applying usability testing insights. Strong understanding of accessibility and inclusive design principles. Proficiency with design and collaboration tools such as: Figma Adobe XD Sketch Miro Ability to communicate design concepts effectively to technical and non-technical audiences. Experience working closely with developers and product teams. Excellent problem-solving, communication, and stakeholder management skills. Desirable Skills Experience working within public sector or regulated environments. Familiarity with the principles and standards of Government Digital Service (GDS) . Experience contributing to design systems and component libraries. Understanding of interaction design and information architecture principles. Experience working with analytics and user behaviour data to inform design decisions. Knowledge of HTML, CSS, and Front End development principles. Experience supporting digital transformation and service improvement programmes. What We Offer Competitive salary and benefits package. Opportunity to work on meaningful digital transformation programmes. Flexible and collaborative working environment. Ongoing learning and professional development opportunities. Access to a community of experienced designers, researchers, delivery professionals, and engineers. Career progression opportunities within a growing consultancy. Diversity & Inclusion Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
Locations: Bristol About the role The Senior Business Development Manager is a high impact role at the centre of BT Business PS&J, where you will help shape BT's strategic position during a period of significant national change across policing, justice and emergency services. BT has a unique and critical role in enabling PS&J reform. As a provider of secure, resilient, sovereign and mission critical connectivity and digital services BT underpins many of the systems that public safety depends on today. Reform creates a substantial opportunity to modernise national platforms, strengthen interoperability, and embed digital, data and AI capabilities safely into operational environments. You will lead the development and execution of a UK wide business development strategy focused on policing, and justice, identifying opportunities, shaping propositions aligned to local and national priorities, and securing large scale, transformational partnerships. Working at executive level with customers and internally across BT, you will position BT as a trusted enabler of PS&J reform, not simply a technology supplier, but a long term strategic partner supporting the future of UK policing and justice. What you'll be doing The Senior Business Development Manager for Public Safety & Justice drives growth across existing strategic accounts and new market opportunities by partnering directly with senior leaders across policing, justice and wider government. The role shapes and executes PS&J strategy to realise high value, mission critical outcomes for the UK public sector. Champions the development and delivery of PS&J growth strategies, driving the origination, qualification and conversion of complex opportunities. Owns and leads trusted, value based relationships with senior customer stakeholders, acting as the primary commercial interface and strategic partner for key PS&J clients. Leads client specific commercial strategies, directing multi disciplinary teams to identify value creating opportunities, develop compelling business cases, and define requirements that support transformational change in operationally critical environments. Oversees customer strategy and assessment engagements, synthesising complex technical, commercial and operational inputs into clear, cohesive conclusions and presenting recommendations at executive and board level. Operates as a recognised SME within Public Safety & Justice, applying deep knowledge of sector specific challenges and solving complex business problems. Conducts in depth market and competitor analysis across the PS&J landscape to identify emerging trends, policy shifts and innovation opportunities to inform strategy. Develops and executes a comprehensive business development strategy focused on aligning BT's capabilities to meet specific customer needs. Establish yourself as a thought leader and industry authority, representing BT at industry events, conferences, and forums. Contribute to internal knowledge-sharing initiatives, keeping abreast of the latest market trends and developments. Collaborates with cross-functional teams, including solution architects, product specialists, and technical experts, to create innovative and tailored solutions that address the unique challenges of the sector. Collaborate with legal and finance teams to structure agreements that deliver optimal value for both BT and its clients. Essential Skills / Experience SC and NPPV3 clearance required or the ability to obtain and maintain relevant clearance Desirable Skills / Experience Proven track record in senior business development roles, ideally within telecoms, ICT, digital transformation, or technology led environments. A strong background in UK policing and/or justice, with experience of operating in complex, mission critical public safety environments and engaging senior operational and strategic leaders. Ability to build trusted relationships with senior executives and shape complex, high value deals. Strong commercial acumen with experience developing and negotiating large contracts. Excellent communication, presentation, and influencing skills. Strategic thinker with the ability to translate customer challenges into actionable solutions. Experience in managing and leading cross-functional teams in a matrixed organisation. Proven ability to thrive in a fast-paced, dynamic environment. Our Package On target bonus Health Care Car Allowance BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
23/06/2026
Full time
Locations: Bristol About the role The Senior Business Development Manager is a high impact role at the centre of BT Business PS&J, where you will help shape BT's strategic position during a period of significant national change across policing, justice and emergency services. BT has a unique and critical role in enabling PS&J reform. As a provider of secure, resilient, sovereign and mission critical connectivity and digital services BT underpins many of the systems that public safety depends on today. Reform creates a substantial opportunity to modernise national platforms, strengthen interoperability, and embed digital, data and AI capabilities safely into operational environments. You will lead the development and execution of a UK wide business development strategy focused on policing, and justice, identifying opportunities, shaping propositions aligned to local and national priorities, and securing large scale, transformational partnerships. Working at executive level with customers and internally across BT, you will position BT as a trusted enabler of PS&J reform, not simply a technology supplier, but a long term strategic partner supporting the future of UK policing and justice. What you'll be doing The Senior Business Development Manager for Public Safety & Justice drives growth across existing strategic accounts and new market opportunities by partnering directly with senior leaders across policing, justice and wider government. The role shapes and executes PS&J strategy to realise high value, mission critical outcomes for the UK public sector. Champions the development and delivery of PS&J growth strategies, driving the origination, qualification and conversion of complex opportunities. Owns and leads trusted, value based relationships with senior customer stakeholders, acting as the primary commercial interface and strategic partner for key PS&J clients. Leads client specific commercial strategies, directing multi disciplinary teams to identify value creating opportunities, develop compelling business cases, and define requirements that support transformational change in operationally critical environments. Oversees customer strategy and assessment engagements, synthesising complex technical, commercial and operational inputs into clear, cohesive conclusions and presenting recommendations at executive and board level. Operates as a recognised SME within Public Safety & Justice, applying deep knowledge of sector specific challenges and solving complex business problems. Conducts in depth market and competitor analysis across the PS&J landscape to identify emerging trends, policy shifts and innovation opportunities to inform strategy. Develops and executes a comprehensive business development strategy focused on aligning BT's capabilities to meet specific customer needs. Establish yourself as a thought leader and industry authority, representing BT at industry events, conferences, and forums. Contribute to internal knowledge-sharing initiatives, keeping abreast of the latest market trends and developments. Collaborates with cross-functional teams, including solution architects, product specialists, and technical experts, to create innovative and tailored solutions that address the unique challenges of the sector. Collaborate with legal and finance teams to structure agreements that deliver optimal value for both BT and its clients. Essential Skills / Experience SC and NPPV3 clearance required or the ability to obtain and maintain relevant clearance Desirable Skills / Experience Proven track record in senior business development roles, ideally within telecoms, ICT, digital transformation, or technology led environments. A strong background in UK policing and/or justice, with experience of operating in complex, mission critical public safety environments and engaging senior operational and strategic leaders. Ability to build trusted relationships with senior executives and shape complex, high value deals. Strong commercial acumen with experience developing and negotiating large contracts. Excellent communication, presentation, and influencing skills. Strategic thinker with the ability to translate customer challenges into actionable solutions. Experience in managing and leading cross-functional teams in a matrixed organisation. Proven ability to thrive in a fast-paced, dynamic environment. Our Package On target bonus Health Care Car Allowance BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
