*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
Change Management Analyst - CRM / Investment Banking I m looking for a Change Management Analyst for a 12-month contract (Inside IR35) with a leading global advisory/investment banking firm. The role will support a major CRM and business adoption programme across London-based banking users. This is a highly user-facing role, so the client needs a polished, confident change professional who can work directly with bankers and understand how they operate day to day. This is not a back-office change role. You will be supporting front-office users across relationship management, pipeline management, deal activity, and adoption of a new CRM platform. Key responsibilities: Support user adoption and business change activity for a CRM transformation programme Work directly with Investment Banking users to understand issues, feedback, and resistance points Support communications, training, floor-walking, and one-to-one user engagement Prepare user guides, briefing materials, FAQs, and stakeholder updates Track adoption, feedback, and engagement across the user group Work with business, technology, and CRM stakeholders to support a smooth rollout Use a structured change management approach or framework to support delivery Experience required: Change Management Analyst, Business Change Analyst, CRM Change Analyst, or similar background Experience supporting CRM, sales enablement, pipeline management, deal management, or similar business-facing systems Strong understanding of Investment Banking, Corporate Finance, M&A, Private Equity, or Private Markets environments Confident working directly with demanding front-office stakeholders Excellent written and verbal communication skills Highly polished, articulate, and credible in person Experience using a change framework such as ADKAR, Prosci, Kotter, Lewin, or similar DealCloud, Salesforce, or other CRM platform experience would be useful Contract details: 12-month contract London hybrid working - 2 days per week in the office Inside IR35 Day rate dependent on experience This would suit someone who has supported CRM or platform adoption in a deal-led environment and is comfortable working closely with bankers, investment professionals, or private markets teams.
17/06/2026
Contractor
Change Management Analyst - CRM / Investment Banking I m looking for a Change Management Analyst for a 12-month contract (Inside IR35) with a leading global advisory/investment banking firm. The role will support a major CRM and business adoption programme across London-based banking users. This is a highly user-facing role, so the client needs a polished, confident change professional who can work directly with bankers and understand how they operate day to day. This is not a back-office change role. You will be supporting front-office users across relationship management, pipeline management, deal activity, and adoption of a new CRM platform. Key responsibilities: Support user adoption and business change activity for a CRM transformation programme Work directly with Investment Banking users to understand issues, feedback, and resistance points Support communications, training, floor-walking, and one-to-one user engagement Prepare user guides, briefing materials, FAQs, and stakeholder updates Track adoption, feedback, and engagement across the user group Work with business, technology, and CRM stakeholders to support a smooth rollout Use a structured change management approach or framework to support delivery Experience required: Change Management Analyst, Business Change Analyst, CRM Change Analyst, or similar background Experience supporting CRM, sales enablement, pipeline management, deal management, or similar business-facing systems Strong understanding of Investment Banking, Corporate Finance, M&A, Private Equity, or Private Markets environments Confident working directly with demanding front-office stakeholders Excellent written and verbal communication skills Highly polished, articulate, and credible in person Experience using a change framework such as ADKAR, Prosci, Kotter, Lewin, or similar DealCloud, Salesforce, or other CRM platform experience would be useful Contract details: 12-month contract London hybrid working - 2 days per week in the office Inside IR35 Day rate dependent on experience This would suit someone who has supported CRM or platform adoption in a deal-led environment and is comfortable working closely with bankers, investment professionals, or private markets teams.
We're hiring a Senior Data Engineer to help shape the future of data-driven transformation for our clients. At TEKenable, a multi-award-winning Microsoft partner and one of Deloitte's Fastest 50, you'll work with cutting-edge technologies like Microsoft Azure Synapse, Microsoft Fabric, and Power BI. In this customer-facing role, you'll collaborate directly with clients to solve complex data challenges, delivering scalable solutions that drive real business value. This role is open to applicants across Ireland and the UK but we are unable to provide visa sponsorship. If you're passionate about building scalable data solutions and driving business intelligence, we'd love to hear from you! TEKenable is a leading IT company with over 220 employees serving more than 200 clients worldwide. Headquartered in Ireland, we have operations across the UK, Spain, Hungary, and UAE. We specialise in digital transformation, utilising cloud solutions to drive business transformation. Our "Remote First" working policy ensures flexibility for all employees. TEKenable has been recognised for its expertise in AI and Data, winning several prestigious Microsoft awards. In this role as a senior data engineer, you will design, develop, and maintain scalable data pipelines while collaborating with data analysts to understand their requirements. You will implement data integration solutions to support various business needs, ensuring data quality and integrity through rigorous testing and validation. Additionally, you will optimise data systems for both performance and scalability. Reasons to Apply Industry Recognition: Work for an award-winning company. TEKenable is a recognised Microsoft Business Applications Partner of the Year, a certified Great Place to work and included in the prestigious Deloitte Fast50 for the last four consecutive years. Global Reach: Join a global workforce with 200+ employees and operations in multiple countries, offering a broad perspective along with international experience. Remote Work Flexibility: Enjoy the freedom to work from anywhere in Ireland or the UK with this role, offering a great work-life balance. Diverse Technology Exposure: Work with a wide range of technologies including Microsoft, Salesforce, and Low Code platforms, enhancing your technical skills and knowledge. Professional Growth: Gain certifications in Microsoft as part of your professional development. Opportunities to mentor junior team members and expand your expertise in solution architecture. Collaborative Environment: Be part of a supportive team that values excellent communication, customer engagement, and problem-solving skills. Challenging Projects: Engage in diverse projects across various industry sectors, providing a stimulating and dynamic work environment. Comprehensive Benefits: Enjoy benefits like remote working, health insurance, flexible working hours & company trips. Experience with the Azure Intelligent Data Platform, including Data Lakes, Data Factory, Azure Synapse, Azure SQL, and Power BI. Knowledge of Microsoft Fabric. Proficiency in SQL and Python. Understanding of data integration and ETL processes. Ability to work with large datasets and optimise data systems for performance and scalability. Experience working with JSON, CSV, XML, Open API, RESTful API integration and OData v4.0 Sustainability- Experience the flexibility to work from anywhere in Ireland or the UK, avoiding the stress of being stuck in car jams, saving valuable commute time to an office, while actively contributing to a lower carbon footprint and the fight against climate change. Equipment- We'll set you up with a laptop and any other equipment you might need to get the job done. Flexible working hours- Once pre-approved by line management, employees can benefit from flexibility around core business hours Monday to Friday. Health Insurance- We offer a comprehensive health insurance stipend to ensure your well being and peace of mind. Pension Scheme- A supportive employee pension scheme is offered to help you build a secure and comfortable future. Company trips- We're a social group and often get together for activities in Ireland. TEKenable's culture is built upon the values of resilience, heartfelt service, always striving and insatiable curiosity. You can learn more about our values at . Candidates applying for this role need to be able to demonstrate how they have applied these values in other roles and how they'll contribute to them, should they be successful. At TEKenable we foster a culture of diversity and inclusion as we pride ourselves on being a company represented by people of all different backgrounds and orientations. We are committed to providing equal employment opportunities regardless of gender, disability, sexual orientation, generation, ethnicity, religion, family or parental status, neurodiversity or belief. Interview Process Once you are successfully selected for interview a dedicated talent acquisition manager will reach out and arrange a short pre-screening call. We want to learn more about you and the experience you can bring to the position. The interview process will have 2 3 stages and we will work around your availability. You will the opportunity to talk with our recruitment team at various points throughout the process. All interview stages will be conducted remotely via video calls and arranged at a time that fits with your schedule. We will close the position once the role is filled. TEKenable has been named Technology Business of the Year, included in the Deloitte Fast50 and have won the Deloitte Impact award. We have also been certified as a "Great place to Work". We have global reach with operations in Ireland, the UK, Hungary, Spain & UAE and expertise across Financial Services, Healthcare, Agri Food, and the Public Sector. At TEKenable we foster a culture of diversity and inclusion as we pride ourselves on being a company represented by people of all different backgrounds and orientations. We are committed to providing equal employment opportunities regardless of gender, disability, sexual orientation, generation, or belief.
17/06/2026
Full time
We're hiring a Senior Data Engineer to help shape the future of data-driven transformation for our clients. At TEKenable, a multi-award-winning Microsoft partner and one of Deloitte's Fastest 50, you'll work with cutting-edge technologies like Microsoft Azure Synapse, Microsoft Fabric, and Power BI. In this customer-facing role, you'll collaborate directly with clients to solve complex data challenges, delivering scalable solutions that drive real business value. This role is open to applicants across Ireland and the UK but we are unable to provide visa sponsorship. If you're passionate about building scalable data solutions and driving business intelligence, we'd love to hear from you! TEKenable is a leading IT company with over 220 employees serving more than 200 clients worldwide. Headquartered in Ireland, we have operations across the UK, Spain, Hungary, and UAE. We specialise in digital transformation, utilising cloud solutions to drive business transformation. Our "Remote First" working policy ensures flexibility for all employees. TEKenable has been recognised for its expertise in AI and Data, winning several prestigious Microsoft awards. In this role as a senior data engineer, you will design, develop, and maintain scalable data pipelines while collaborating with data analysts to understand their requirements. You will implement data integration solutions to support various business needs, ensuring data quality and integrity through rigorous testing and validation. Additionally, you will optimise data systems for both performance and scalability. Reasons to Apply Industry Recognition: Work for an award-winning company. TEKenable is a recognised Microsoft Business Applications Partner of the Year, a certified Great Place to work and included in the prestigious Deloitte Fast50 for the last four consecutive years. Global Reach: Join a global workforce with 200+ employees and operations in multiple countries, offering a broad perspective along with international experience. Remote Work Flexibility: Enjoy the freedom to work from anywhere in Ireland or the UK with this role, offering a great work-life balance. Diverse Technology Exposure: Work with a wide range of technologies including Microsoft, Salesforce, and Low Code platforms, enhancing your technical skills and knowledge. Professional Growth: Gain certifications in Microsoft as part of your professional development. Opportunities to mentor junior team members and expand your expertise in solution architecture. Collaborative Environment: Be part of a supportive team that values excellent communication, customer engagement, and problem-solving skills. Challenging Projects: Engage in diverse projects across various industry sectors, providing a stimulating and dynamic work environment. Comprehensive Benefits: Enjoy benefits like remote working, health insurance, flexible working hours & company trips. Experience with the Azure Intelligent Data Platform, including Data Lakes, Data Factory, Azure Synapse, Azure SQL, and Power BI. Knowledge of Microsoft Fabric. Proficiency in SQL and Python. Understanding of data integration and ETL processes. Ability to work with large datasets and optimise data systems for performance and scalability. Experience working with JSON, CSV, XML, Open API, RESTful API integration and OData v4.0 Sustainability- Experience the flexibility to work from anywhere in Ireland or the UK, avoiding the stress of being stuck in car jams, saving valuable commute time to an office, while actively contributing to a lower carbon footprint and the fight against climate change. Equipment- We'll set you up with a laptop and any other equipment you might need to get the job done. Flexible working hours- Once pre-approved by line management, employees can benefit from flexibility around core business hours Monday to Friday. Health Insurance- We offer a comprehensive health insurance stipend to ensure your well being and peace of mind. Pension Scheme- A supportive employee pension scheme is offered to help you build a secure and comfortable future. Company trips- We're a social group and often get together for activities in Ireland. TEKenable's culture is built upon the values of resilience, heartfelt service, always striving and insatiable curiosity. You can learn more about our values at . Candidates applying for this role need to be able to demonstrate how they have applied these values in other roles and how they'll contribute to them, should they be successful. At TEKenable we foster a culture of diversity and inclusion as we pride ourselves on being a company represented by people of all different backgrounds and orientations. We are committed to providing equal employment opportunities regardless of gender, disability, sexual orientation, generation, ethnicity, religion, family or parental status, neurodiversity or belief. Interview Process Once you are successfully selected for interview a dedicated talent acquisition manager will reach out and arrange a short pre-screening call. We want to learn more about you and the experience you can bring to the position. The interview process will have 2 3 stages and we will work around your availability. You will the opportunity to talk with our recruitment team at various points throughout the process. All interview stages will be conducted remotely via video calls and arranged at a time that fits with your schedule. We will close the position once the role is filled. TEKenable has been named Technology Business of the Year, included in the Deloitte Fast50 and have won the Deloitte Impact award. We have also been certified as a "Great place to Work". We have global reach with operations in Ireland, the UK, Hungary, Spain & UAE and expertise across Financial Services, Healthcare, Agri Food, and the Public Sector. At TEKenable we foster a culture of diversity and inclusion as we pride ourselves on being a company represented by people of all different backgrounds and orientations. We are committed to providing equal employment opportunities regardless of gender, disability, sexual orientation, generation, or belief.
Salesforce Change Management Specialist London (Hybrid) - 3 Days in Office | Up to £95,000 + Benefits | Permanent Role The Opportunity Lead and deliver end-to-end change management strategies across Salesforce transformation programmes Drive stakeholder engagement, adoption, and business readiness across multiple business units Partner with programme leads, Salesforce teams, and senior leadership to ensure successful change delivery Key Responsibilities Develop and execute change strategies, including stakeholder analysis, impact assessments & adoption roadmapsa Own communications and engagement plans , ensuring clear, consistent messaging Design and deliver training & user enablement programmes tailored to diverse audiences Track adoption using KPIs, feedback loops & insights to continuously improve outcomes Proactively manage resistance through coaching, workshops & stakeholder alignment Collaborate with admins, developers & analysts to embed change into delivery What We're Looking For Proven experience in change management within Salesforce or large-scale CRM programmes Strong knowledge of Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud) Expertise in methodologies such as PROSCI, ADKAR, or Kotter Excellent stakeholder management, communication & facilitation skills Experience delivering training and driving user adoption in agile environments Nice to Have Salesforce certifications (Admin, Associate, BA) Change certifications (PROSCI, APMG, ACMP) Experience across complex, multi-region digital transformation programmes
16/06/2026
Full time
Salesforce Change Management Specialist London (Hybrid) - 3 Days in Office | Up to £95,000 + Benefits | Permanent Role The Opportunity Lead and deliver end-to-end change management strategies across Salesforce transformation programmes Drive stakeholder engagement, adoption, and business readiness across multiple business units Partner with programme leads, Salesforce teams, and senior leadership to ensure successful change delivery Key Responsibilities Develop and execute change strategies, including stakeholder analysis, impact assessments & adoption roadmapsa Own communications and engagement plans , ensuring clear, consistent messaging Design and deliver training & user enablement programmes tailored to diverse audiences Track adoption using KPIs, feedback loops & insights to continuously improve outcomes Proactively manage resistance through coaching, workshops & stakeholder alignment Collaborate with admins, developers & analysts to embed change into delivery What We're Looking For Proven experience in change management within Salesforce or large-scale CRM programmes Strong knowledge of Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud) Expertise in methodologies such as PROSCI, ADKAR, or Kotter Excellent stakeholder management, communication & facilitation skills Experience delivering training and driving user adoption in agile environments Nice to Have Salesforce certifications (Admin, Associate, BA) Change certifications (PROSCI, APMG, ACMP) Experience across complex, multi-region digital transformation programmes
HYDE HOUSING ASSOCIATION is looking for a Salesforce Application Support Analyst who enjoys solving problems and improving systems. This role is crucial in maintaining the reliability of business systems, ensuring effective service delivery. The ideal candidate will support Salesforce, address users' issues, and enhance data quality. A commitment to diversity and inclusion is central to Hyde's structure, with a competitive benefits package including annual leave and pension contributions.
16/06/2026
Full time
HYDE HOUSING ASSOCIATION is looking for a Salesforce Application Support Analyst who enjoys solving problems and improving systems. This role is crucial in maintaining the reliability of business systems, ensuring effective service delivery. The ideal candidate will support Salesforce, address users' issues, and enhance data quality. A commitment to diversity and inclusion is central to Hyde's structure, with a competitive benefits package including annual leave and pension contributions.
About Caliber Caliber is a media company built to define a new era for journalism. All brands in the Caliber family reimagine how stories are created, shared, and valued. We meet modern audiences on their terms, in their tone, and on their time, supporting storytellers with the tools, training, and rigour to shape the world with integrity. With newsrooms in New York and London, and a global network of trained creators, we deliver stories that matter-shaped by robust measurement and a deep understanding of digital platforms. About the Role We're seeking a Social Analyst who transforms complex digital marketing and performance data into compelling narratives that drive strategic business decisions both internally and on behalf of our clients at The Caliber Collective. You'll analyse performance across social media and digital channels to uncover insights that resonate with both internal stakeholders and external partners. We're open to your background but it's likely you'll be a graduate with a deep interest in digital media and a keen understanding of social analytics, who is interested in exploring different areas of social media management, strategy and analysis - from analysing always-on organic social channels to providing regular reporting for social activation campaigns, as well as providing recommendations which ladder up to our account team's work with new and retained clients. Key responsibilities Analyse data from social media platforms (Instagram, TikTok, LinkedIn, X, Facebook, YouTube), paid media campaigns (Google Ads, Meta, programmatic), partnerships, and digital marketing channels to identify trends and optimization opportunities. Build dashboards, reports, and visualizations that communicate key metrics (ROI, ROAS, conversion rates, CAC) and campaign performance. Translate complex datasets into clear, actionable insights tailored to diverse audiences-from executives to external clients and commercial partners. Work with limited performance metrics to guide our head of social and account managers and clients on understanding campaign performance. Collaborate with account, marketing, and partnership teams to understand objectives and provide data-driven recommendations. Prepare findings and strategic recommendations to clients and partners, demonstrating both technical expertise and business acumen. About you Ideally you will have An ability to analyse social media analytics, partnership performance, and digital marketing channels A strong understanding of social media platforms, the differences between them and the role each can play in different areas of business A deep interest and desire to work across multiple areas of digital media, from client campaigns to social management and strategy You will be A strong analytical storyteller - you can distill complex data into narratives that drive decisions, not just reports Excellent communication skills with an ability to translate insights to both technical and non-technical audiences The ability to tailor insights based on specific audience needs A lateral thinker, willing to challenge those around you and always looking for new ways of delivering insights and pushing those around you to think differently Technical skills You will have a deep understanding and comfort with Microsoft Office, particularly Excel, as well as: Meta Business Manager, TikTok Business Manager, native social backend analytics (Instagram, TikTok, Facebook, LinkedIn, X), Google Analytics (GA4) or Adobe Analytics, and visualization tools (Tableau, Power BI, Looker) Good to have but not essential Bachelor's degree in Marketing, Analytics or related field Marketing automation platforms (HubSpot, Marketo, Salesforce, Sprinklr) Statistical analysis, A/B testing, attribution modeling What Makes You Stand Out You drill down into the most pertinent areas of performance insights, thrive in collaborative environments, and balance detail-orientation with big-picture vision. Why Join Caliber Together, we'll shape the future of news and storytelling, connecting with audiences in fresh, meaningful ways. If you share our passion for innovation, authenticity, and impact, let's make it happen.
16/06/2026
Full time
About Caliber Caliber is a media company built to define a new era for journalism. All brands in the Caliber family reimagine how stories are created, shared, and valued. We meet modern audiences on their terms, in their tone, and on their time, supporting storytellers with the tools, training, and rigour to shape the world with integrity. With newsrooms in New York and London, and a global network of trained creators, we deliver stories that matter-shaped by robust measurement and a deep understanding of digital platforms. About the Role We're seeking a Social Analyst who transforms complex digital marketing and performance data into compelling narratives that drive strategic business decisions both internally and on behalf of our clients at The Caliber Collective. You'll analyse performance across social media and digital channels to uncover insights that resonate with both internal stakeholders and external partners. We're open to your background but it's likely you'll be a graduate with a deep interest in digital media and a keen understanding of social analytics, who is interested in exploring different areas of social media management, strategy and analysis - from analysing always-on organic social channels to providing regular reporting for social activation campaigns, as well as providing recommendations which ladder up to our account team's work with new and retained clients. Key responsibilities Analyse data from social media platforms (Instagram, TikTok, LinkedIn, X, Facebook, YouTube), paid media campaigns (Google Ads, Meta, programmatic), partnerships, and digital marketing channels to identify trends and optimization opportunities. Build dashboards, reports, and visualizations that communicate key metrics (ROI, ROAS, conversion rates, CAC) and campaign performance. Translate complex datasets into clear, actionable insights tailored to diverse audiences-from executives to external clients and commercial partners. Work with limited performance metrics to guide our head of social and account managers and clients on understanding campaign performance. Collaborate with account, marketing, and partnership teams to understand objectives and provide data-driven recommendations. Prepare findings and strategic recommendations to clients and partners, demonstrating both technical expertise and business acumen. About you Ideally you will have An ability to analyse social media analytics, partnership performance, and digital marketing channels A strong understanding of social media platforms, the differences between them and the role each can play in different areas of business A deep interest and desire to work across multiple areas of digital media, from client campaigns to social management and strategy You will be A strong analytical storyteller - you can distill complex data into narratives that drive decisions, not just reports Excellent communication skills with an ability to translate insights to both technical and non-technical audiences The ability to tailor insights based on specific audience needs A lateral thinker, willing to challenge those around you and always looking for new ways of delivering insights and pushing those around you to think differently Technical skills You will have a deep understanding and comfort with Microsoft Office, particularly Excel, as well as: Meta Business Manager, TikTok Business Manager, native social backend analytics (Instagram, TikTok, Facebook, LinkedIn, X), Google Analytics (GA4) or Adobe Analytics, and visualization tools (Tableau, Power BI, Looker) Good to have but not essential Bachelor's degree in Marketing, Analytics or related field Marketing automation platforms (HubSpot, Marketo, Salesforce, Sprinklr) Statistical analysis, A/B testing, attribution modeling What Makes You Stand Out You drill down into the most pertinent areas of performance insights, thrive in collaborative environments, and balance detail-orientation with big-picture vision. Why Join Caliber Together, we'll shape the future of news and storytelling, connecting with audiences in fresh, meaningful ways. If you share our passion for innovation, authenticity, and impact, let's make it happen.
Business Systems Analyst My client is seeking an experienced Business Systems Analyst to support the design, implementation, and optimisation of digital systems that underpin programme delivery and client engagement. This is a fantastic opportunity for a commercially minded analyst who enjoys bridging the gap between business operations and technology, helping to drive process improvement, system adoption, and operational efficiency across a growing organisation. The Role The successful candidate will work closely with operational teams, technical stakeholders, and external partners to ensure business requirements are translated into scalable, effective system solutions. Key responsibilities will include: Leading business analysis and process mapping activities across operational workflows Gathering, documenting, and validating business requirements Supporting the implementation and optimisation of CRM systems and digital platforms Collaborating with technical teams during system configuration, testing, and deployment Facilitating workshops and stakeholder engagement sessions Supporting reporting frameworks, dashboards, and data-driven decision making Coordinating User Acceptance Testing (UAT) activities Driving continuous improvement initiatives across systems and processes The Person The ideal candidate will have: 3+ years' experience in a Business Analyst, Systems Analyst, or Process Analyst role Strong experience in process mapping and workflow optimisation Experience supporting digital transformation or system implementation projects Excellent stakeholder management and communication skills The ability to translate business requirements into clear functional specifications Experience working with CRM systems and business platforms Desirable experience includes: Exposure to Salesforce, HubSpot, MS Dynamics, or similar platforms Experience with reporting and data analysis tools such as Power BI or advanced Excel Experience working within consulting, advisory, or programme-led environments What's on Offer Opportunity to play a key role in impactful transformation projects Collaborative and forward-thinking working environment Exposure to a variety of systems, stakeholders, and business initiatives Competitive salary and benefits package To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
16/06/2026
Full time
Business Systems Analyst My client is seeking an experienced Business Systems Analyst to support the design, implementation, and optimisation of digital systems that underpin programme delivery and client engagement. This is a fantastic opportunity for a commercially minded analyst who enjoys bridging the gap between business operations and technology, helping to drive process improvement, system adoption, and operational efficiency across a growing organisation. The Role The successful candidate will work closely with operational teams, technical stakeholders, and external partners to ensure business requirements are translated into scalable, effective system solutions. Key responsibilities will include: Leading business analysis and process mapping activities across operational workflows Gathering, documenting, and validating business requirements Supporting the implementation and optimisation of CRM systems and digital platforms Collaborating with technical teams during system configuration, testing, and deployment Facilitating workshops and stakeholder engagement sessions Supporting reporting frameworks, dashboards, and data-driven decision making Coordinating User Acceptance Testing (UAT) activities Driving continuous improvement initiatives across systems and processes The Person The ideal candidate will have: 3+ years' experience in a Business Analyst, Systems Analyst, or Process Analyst role Strong experience in process mapping and workflow optimisation Experience supporting digital transformation or system implementation projects Excellent stakeholder management and communication skills The ability to translate business requirements into clear functional specifications Experience working with CRM systems and business platforms Desirable experience includes: Exposure to Salesforce, HubSpot, MS Dynamics, or similar platforms Experience with reporting and data analysis tools such as Power BI or advanced Excel Experience working within consulting, advisory, or programme-led environments What's on Offer Opportunity to play a key role in impactful transformation projects Collaborative and forward-thinking working environment Exposure to a variety of systems, stakeholders, and business initiatives Competitive salary and benefits package To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
The Company Christie's, the world's largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments, or in one of our more Operational teams, we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing fresh ideas whilst not forgetting our shared values; Integrity, Excellence, Innovation, Responsibility & Relationships. Colleagues across all departments are truly passionate about what they do and it is inspiring to work with industry leaders across our business. Why This Role Matters We are seeking a Senior Salesforce developer with strong functional consulting skills to play a key role in the delivery of enterprise-scale CRM transformation initiatives, with a particular focus on Salesforce Financial Services Cloud (FSC). This role combines deep technical expertise with business-facing consulting capability, requiring an individual who can both design and build scalable Salesforce solutions and engage effectively with stakeholders across business and technology teams. The successful candidate will have experience working with financial services or banking clients, ideally within a top-tier consulting environment, and will be comfortable operating in complex, regulated environments. How You'll Make an Impact Solution Design & Architecture Translate complex business requirements into scalable, secure Salesforce solutions, with a focus on Financial Services Cloud Contribute to solution architecture, ensuring alignment with enterprise data models, integration patterns, and security requirements Advise on best practices for FSC, including client data models, loan management, KYC processes, and regulatory considerations Development & Delivery Design, develop and deploy custom Salesforce solutions using: Apex, LWC (Lightning Web Components), Aura+ Integrations (REST/SOAP APIs, middleware) Platform features across FSC, Sales Cloud, and Service Cloud Own end-to-end development lifecycle, including code quality, testing, and deployment Drive adherence to development standards, governance, and DevOps practices Functional Consulting & Business Engagement Work closely with stakeholders to understand business needs and shape solutions, not just implement them Lead or support workshops, discovery sessions, and design discussions Translate business requirements into technical designs, user stories, and implementation plans Provide clear, business-friendly communication of technical concepts and trade-offs Client & Stakeholder Management Act as a trusted advisor to business users, product owners, and senior stakeholders Bridge the gap between technical teams and business stakeholders, ensuring alignment throughout delivery Support key governance forums, including architecture design authority sessions Delivery Leadership Mentor junior developers and contribute to team capability building Collaborate with cross-functional teams, including business analysts, architects, testers, and external partners Support planning activities such as estimation, sprint planning, and release management What you'll bring to the team: Technical Expertise Strong hands on experience with: Apex LWC Salesforce APIs, integrations Data modelling and platform configuration Proven experience implementing Salesforce Financial Services Cloud (FSC) Experience across Sales Cloud and Service Cloud Understanding of security, data governance, and compliance in Salesforce Industry Experience Experience delivering Salesforce solutions for: Financial services, banking, wealth management, or insurance clients Familiarity with: Loan management Regulatory and compliance requirements Consulting Background Experience in a consulting environment (Big 4, tier one consultancy, or SI partner) Strong track record of client-facing delivery and stakeholder engagement Ability to operate in complex, multi-stakeholder programmes Communication & Soft Skills Excellent business-facing communication skills Ability to explain technical concepts in clear, non-technical language Strong stakeholder management and influencing skills Collaborative, proactive, and delivery-focused approach Desirable Qualifications Salesforce Certifications: Platform Developer I & II Financial Services Cloud Accredited Professional Application/System Architect (or progressing towards) Experience with: Integration platforms (Azure) Agile delivery methodologies (Scrum) Data migration and transformation projects Key Characteristics Equally comfortable writing code and advising business stakeholders Ability to challenge and shape requirements, not just implement them Strong ownership mindset with high attention to detail and quality Experience working in highly regulated environments What's great about working for us: 25 days annual leave + 1 day Birthday leave Christie's Christmas office closure (guaranteed between 25th Dec - 2nd Jan) - in addition to annual leave: almost two weeks to fully switch off and spend time with friends and family Additional 1 week's annual leave within the year of a 5 year anniversary i.e 5th, 10th, 15th and so on Volunteering day: Take an additional day of annual leave to volunteer for a charitable organisation that's important to you Donation matching of up to £500 per annum to help you support the organisations you care about Flexible Fitness Fund - £400 per year expense allowance for health and wellness related activity (taxable) Access to world-renowned art: with regular exhibitions in our galleries to wander around and exclusive guided tours hosted by specialist colleagues Discretionary Bonus (dependent on the business and employee performance payable in March each year) Generous retirement plan: We will double match your pension contribution up to 5% of your basic salary (Max 10% contribution from Christie's) Private Health Insurance - no employee contribution needed, subsidised for other family members Dental Insurance - (may be extended at personal cost) Generous Income Protection Insurance in the event of accident, sickness or injury Competitive Life Insurance policy from first day Employee Assistance Programme - access to personal advice and support services including counselling Eyecare vouchers (once a year) Cycle to Work scheme Christie's Extras - discounts on over 800 retailers, holiday packages, dinners and weekly shops Robust family first policy: 16 weeks full pay on Maternity Leave Four day week, for eight weeks, at full pay on return from Maternity Leave Dependent back-up care: 10 sessions/ days of childcare or eldercare per year The Stork Club: Our community of parents who meet regularly over breakfasts, lunch, afternoon tea Christie's reserves the right to change company Closing date: 21st June 2026
16/06/2026
Full time
The Company Christie's, the world's largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments, or in one of our more Operational teams, we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing fresh ideas whilst not forgetting our shared values; Integrity, Excellence, Innovation, Responsibility & Relationships. Colleagues across all departments are truly passionate about what they do and it is inspiring to work with industry leaders across our business. Why This Role Matters We are seeking a Senior Salesforce developer with strong functional consulting skills to play a key role in the delivery of enterprise-scale CRM transformation initiatives, with a particular focus on Salesforce Financial Services Cloud (FSC). This role combines deep technical expertise with business-facing consulting capability, requiring an individual who can both design and build scalable Salesforce solutions and engage effectively with stakeholders across business and technology teams. The successful candidate will have experience working with financial services or banking clients, ideally within a top-tier consulting environment, and will be comfortable operating in complex, regulated environments. How You'll Make an Impact Solution Design & Architecture Translate complex business requirements into scalable, secure Salesforce solutions, with a focus on Financial Services Cloud Contribute to solution architecture, ensuring alignment with enterprise data models, integration patterns, and security requirements Advise on best practices for FSC, including client data models, loan management, KYC processes, and regulatory considerations Development & Delivery Design, develop and deploy custom Salesforce solutions using: Apex, LWC (Lightning Web Components), Aura+ Integrations (REST/SOAP APIs, middleware) Platform features across FSC, Sales Cloud, and Service Cloud Own end-to-end development lifecycle, including code quality, testing, and deployment Drive adherence to development standards, governance, and DevOps practices Functional Consulting & Business Engagement Work closely with stakeholders to understand business needs and shape solutions, not just implement them Lead or support workshops, discovery sessions, and design discussions Translate business requirements into technical designs, user stories, and implementation plans Provide clear, business-friendly communication of technical concepts and trade-offs Client & Stakeholder Management Act as a trusted advisor to business users, product owners, and senior stakeholders Bridge the gap between technical teams and business stakeholders, ensuring alignment throughout delivery Support key governance forums, including architecture design authority sessions Delivery Leadership Mentor junior developers and contribute to team capability building Collaborate with cross-functional teams, including business analysts, architects, testers, and external partners Support planning activities such as estimation, sprint planning, and release management What you'll bring to the team: Technical Expertise Strong hands on experience with: Apex LWC Salesforce APIs, integrations Data modelling and platform configuration Proven experience implementing Salesforce Financial Services Cloud (FSC) Experience across Sales Cloud and Service Cloud Understanding of security, data governance, and compliance in Salesforce Industry Experience Experience delivering Salesforce solutions for: Financial services, banking, wealth management, or insurance clients Familiarity with: Loan management Regulatory and compliance requirements Consulting Background Experience in a consulting environment (Big 4, tier one consultancy, or SI partner) Strong track record of client-facing delivery and stakeholder engagement Ability to operate in complex, multi-stakeholder programmes Communication & Soft Skills Excellent business-facing communication skills Ability to explain technical concepts in clear, non-technical language Strong stakeholder management and influencing skills Collaborative, proactive, and delivery-focused approach Desirable Qualifications Salesforce Certifications: Platform Developer I & II Financial Services Cloud Accredited Professional Application/System Architect (or progressing towards) Experience with: Integration platforms (Azure) Agile delivery methodologies (Scrum) Data migration and transformation projects Key Characteristics Equally comfortable writing code and advising business stakeholders Ability to challenge and shape requirements, not just implement them Strong ownership mindset with high attention to detail and quality Experience working in highly regulated environments What's great about working for us: 25 days annual leave + 1 day Birthday leave Christie's Christmas office closure (guaranteed between 25th Dec - 2nd Jan) - in addition to annual leave: almost two weeks to fully switch off and spend time with friends and family Additional 1 week's annual leave within the year of a 5 year anniversary i.e 5th, 10th, 15th and so on Volunteering day: Take an additional day of annual leave to volunteer for a charitable organisation that's important to you Donation matching of up to £500 per annum to help you support the organisations you care about Flexible Fitness Fund - £400 per year expense allowance for health and wellness related activity (taxable) Access to world-renowned art: with regular exhibitions in our galleries to wander around and exclusive guided tours hosted by specialist colleagues Discretionary Bonus (dependent on the business and employee performance payable in March each year) Generous retirement plan: We will double match your pension contribution up to 5% of your basic salary (Max 10% contribution from Christie's) Private Health Insurance - no employee contribution needed, subsidised for other family members Dental Insurance - (may be extended at personal cost) Generous Income Protection Insurance in the event of accident, sickness or injury Competitive Life Insurance policy from first day Employee Assistance Programme - access to personal advice and support services including counselling Eyecare vouchers (once a year) Cycle to Work scheme Christie's Extras - discounts on over 800 retailers, holiday packages, dinners and weekly shops Robust family first policy: 16 weeks full pay on Maternity Leave Four day week, for eight weeks, at full pay on return from Maternity Leave Dependent back-up care: 10 sessions/ days of childcare or eldercare per year The Stork Club: Our community of parents who meet regularly over breakfasts, lunch, afternoon tea Christie's reserves the right to change company Closing date: 21st June 2026
Your new company You will be joining a well-established and growing organisation that places technology and data at the centre of its operational strategy. The business has a strong reputation for innovation and continuous improvement, offering a collaborative environment where systems and process optimisation are actively encouraged. Your new role We are currently recruiting for a Data Analyst to support the IT Manager and wider business prepare for a large data migration project and to support the wider business to better utilise customer data to enable and support strategic business objectives. As the Data Analyst, you will play a pivotal role in ensuring the stability, performance and ongoing development of key business systems. You will work closely with stakeholders across the business to deliver meaningful data insights. This will involve developing reports and dashboards using tools such as SQL, Excel, Power BI and Tableau, while also supporting data quality and governance standards. The business is currently in the very early stages of migrating to Salesforce. This role will play a critical part in that project. Longer term, you will take ownership of driving process automation to improve operational efficiency and support business users to make data more accessible and meaningful. You will design and implement workflows, streamline manual processes and take ownership of SharePoint administration, including site structure and permissions. You will also play an active role in troubleshooting and maintaining workflow solutions. What you'll need to succeed To be successful in this role, you will need advanced Excel skills (Power Query, pivot tables and complex formulas), strong SQL skills and great communication - bridging the gap between IT/ Data and the wider business. Experience with Power BI and Tableau is advantageous but not essential. You will have a proven ability to analyse data and produce clear, insightful reporting. What you'll get in return Salary up to 50,000, 1 day a week working from (possibly 2 days from home), health cash back plan, Life Insurance (2x salary), free food and catered lunches on-site, free on-site parking with electrical charge points. Full benefits package to be confirmed shortly. In return, you will have the opportunity to work across a broad technology landscape in a role that offers real variety and impact. You will be part of a supportive and forward-thinking team, with opportunities to develop your technical skills and contribute to meaningful business improvements. What you need to do now If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
15/06/2026
Full time
Your new company You will be joining a well-established and growing organisation that places technology and data at the centre of its operational strategy. The business has a strong reputation for innovation and continuous improvement, offering a collaborative environment where systems and process optimisation are actively encouraged. Your new role We are currently recruiting for a Data Analyst to support the IT Manager and wider business prepare for a large data migration project and to support the wider business to better utilise customer data to enable and support strategic business objectives. As the Data Analyst, you will play a pivotal role in ensuring the stability, performance and ongoing development of key business systems. You will work closely with stakeholders across the business to deliver meaningful data insights. This will involve developing reports and dashboards using tools such as SQL, Excel, Power BI and Tableau, while also supporting data quality and governance standards. The business is currently in the very early stages of migrating to Salesforce. This role will play a critical part in that project. Longer term, you will take ownership of driving process automation to improve operational efficiency and support business users to make data more accessible and meaningful. You will design and implement workflows, streamline manual processes and take ownership of SharePoint administration, including site structure and permissions. You will also play an active role in troubleshooting and maintaining workflow solutions. What you'll need to succeed To be successful in this role, you will need advanced Excel skills (Power Query, pivot tables and complex formulas), strong SQL skills and great communication - bridging the gap between IT/ Data and the wider business. Experience with Power BI and Tableau is advantageous but not essential. You will have a proven ability to analyse data and produce clear, insightful reporting. What you'll get in return Salary up to 50,000, 1 day a week working from (possibly 2 days from home), health cash back plan, Life Insurance (2x salary), free food and catered lunches on-site, free on-site parking with electrical charge points. Full benefits package to be confirmed shortly. In return, you will have the opportunity to work across a broad technology landscape in a role that offers real variety and impact. You will be part of a supportive and forward-thinking team, with opportunities to develop your technical skills and contribute to meaningful business improvements. What you need to do now If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
DESCRIPTION We are looking for a talented Functional leader, Integrated Aftermarket Europe to join our team in Europe or United Kingdom. This role is categorised as onsite with flexibility and open to candidates based in the UK and Europe where Cummins has a legal entity and must live within a commutable distance of a Cummins site. In this role, you will make an impact in the following ways: Serve as the primary bridge between legacy applications (Movex -Lawson M3, Info M3; IFS ), and SAP S/4HANA project delivery teams, data migration teams, business stakeholders etc to ensure seamless end-to-end ERP migration and process transformation. Lead and stabilise legacy (Movex -Lawson M3, Info M3; IFS ) ERP operations during transition while enabling high-quality, compliant, and auditable data migration outcomes. Drive fit-to-standard process mapping and blueprint validation across core enterprise domains to support global SAP template adoption. Orchestrate cross-functional alignment across regional business leaders, Quantum delivery teams, vendors, and global stakeholders. Define and govern the end-to-end legacy-to-SAP migration strategy, including scope, data readiness, cutover, risk management, and hypercare. Mentor and develop business analysts and technical resources while building future-ready SAP capabilities. Act as a trusted advisor, translating complex technical and data concepts into clear business outcomes that drive value realization. Integrate IT functional expert as Business Success Managers into business functions and operations. Oversee all other business digital tools (SalesForce, AI efficiency tool etc.) to support the Business everyday digital. RESPONSIBILITIES To be successful in this role you will need the following: Strong ability to manage complexity, balance competing stakeholder priorities, and drive decisions across global, matrixed organisations. Deep expertise in ERP ecosystems, particularly legacy systems and SAP S/4HANA, with a strong grasp of data migration and integration. Proven leadership in governance, change management, and large-scale transformation programmes. Excellent communication, influencing, and relationship-building skills across business and technical audiences. QUALIFICATIONS Education / Experience: Bachelor's degree in Computer Science, Information Technology, Business, or a related field, or equivalent practical experience. 10+ years of experience in ERP environments, including specifically SAP S/4HANA. Demonstrated leadership in large-scale ERP migrations or legacy-to-SAP transformation initiatives. Strong hands on experience with data migration cycles (ETL), process mapping, and cross functional solution design. SAP S/4HANA certifications and exposure to integration tools (e.g., MuleSoft) preferred.
15/06/2026
Full time
DESCRIPTION We are looking for a talented Functional leader, Integrated Aftermarket Europe to join our team in Europe or United Kingdom. This role is categorised as onsite with flexibility and open to candidates based in the UK and Europe where Cummins has a legal entity and must live within a commutable distance of a Cummins site. In this role, you will make an impact in the following ways: Serve as the primary bridge between legacy applications (Movex -Lawson M3, Info M3; IFS ), and SAP S/4HANA project delivery teams, data migration teams, business stakeholders etc to ensure seamless end-to-end ERP migration and process transformation. Lead and stabilise legacy (Movex -Lawson M3, Info M3; IFS ) ERP operations during transition while enabling high-quality, compliant, and auditable data migration outcomes. Drive fit-to-standard process mapping and blueprint validation across core enterprise domains to support global SAP template adoption. Orchestrate cross-functional alignment across regional business leaders, Quantum delivery teams, vendors, and global stakeholders. Define and govern the end-to-end legacy-to-SAP migration strategy, including scope, data readiness, cutover, risk management, and hypercare. Mentor and develop business analysts and technical resources while building future-ready SAP capabilities. Act as a trusted advisor, translating complex technical and data concepts into clear business outcomes that drive value realization. Integrate IT functional expert as Business Success Managers into business functions and operations. Oversee all other business digital tools (SalesForce, AI efficiency tool etc.) to support the Business everyday digital. RESPONSIBILITIES To be successful in this role you will need the following: Strong ability to manage complexity, balance competing stakeholder priorities, and drive decisions across global, matrixed organisations. Deep expertise in ERP ecosystems, particularly legacy systems and SAP S/4HANA, with a strong grasp of data migration and integration. Proven leadership in governance, change management, and large-scale transformation programmes. Excellent communication, influencing, and relationship-building skills across business and technical audiences. QUALIFICATIONS Education / Experience: Bachelor's degree in Computer Science, Information Technology, Business, or a related field, or equivalent practical experience. 10+ years of experience in ERP environments, including specifically SAP S/4HANA. Demonstrated leadership in large-scale ERP migrations or legacy-to-SAP transformation initiatives. Strong hands on experience with data migration cycles (ETL), process mapping, and cross functional solution design. SAP S/4HANA certifications and exposure to integration tools (e.g., MuleSoft) preferred.
An opportunity has arisen for a Junior Developer in the IT Department in the City of London to deliver high quality software solutions across the firm's trading, operational and regulatory landscape. The role focuses on enhancing in house systems and integrating front office, middle office and back office platforms. You will collaborate closely with product owners, stakeholders and fellow developers to analyse requirements, write secure and maintainable code, and ensure robust, well documented releases. Main Responsibilities Analysis & Requirements Work with the Head of Development, Business Analysts and business stakeholders to refine requirements and technical specifications. Analyse processes, data flows, system behaviour, and codebases to propose practical, cost-effective solutions within agreed constraints. Development Write clean, secure, maintainable, and scalable code in C#/.NET/T-SQL aligned with team standards and patterns. Build and maintain integrations across front, middle and back-office systems. Testing & Quality Assurance Create and execute test plans, test cases, and test data. Perform debugging and root cause analysis to resolve defects. Deployment & Change Management Prepare and maintain technical documentation for systems, integrations, and releases. Adhere to the firm's change management and release procedures. Contribute to CI/CD pipelines and environment hygiene. Support Investigate incidents, respond to service requests, and provide production support as required. Monitor and improve operational reliability, including instrumentation, logging and alerting where appropriate. Your Profile The successful candidate will possess the following: Core (required) Technical Skills Microsoft stack: Visual Studio, .NET/C#, ASP.NET, Entity Framework. SQL Server: good T-SQL, performance tuning, and SSDT database projects. APIs: designing, building and consuming REST services. SDLC/DevOps: Agile delivery, Azure DevOps, CI/CD automation, Git (branching/release strategies). Additional Technical Skills (preferred) Frontend: experience with React.js. Middleware: Kafka and service oriented / event driven architectures. Relevant Commercial Experience (preferred) Regulatory Reporting (MiFIR / EMIR). FIX Drop Copies. Salesforce Integration. Integration with front-office (Fidessa/TT/CQG), middle-office (Ateo Lisa / ETG), back-office systems (GMI / ION XTP Clearing). Soft Skills Strong analytical mindset; able to work independently and in collaborative teams. Attention to detail and a bias for accuracy and reliability. Clear written and verbal communication with technical and non-technical stakeholders. Education & Experience University degree (ideally in Computer Science or related field). 2+ years commercial experience. Relevant financial industry experience preferred: futures, options, equities, CFDs, fixed income & FX, trade lifecycle, and regulatory obligations (MiFIR/EMIR). Your Future Perspective Challenging tasks, short decision making processes and a high level of personal responsibility in a modern work environment with flexible work time models. Room for innovative thinking and growth with the possibility to manage your own career path. A company culture which promotes continuous learning and diversity. All colleagues are able to join Women's and Multicultural Employee Resource Groups, the Pride Employee Network and the Young Professionals Network, and participate in the company wide mentorship programme as mentor or mentee. Excellent career opportunities in a world leading nutrition company. An attractive remuneration including a variety of social benefits like subsidised health & fitness offers. Managers and colleagues are encouraged to discuss and enable the flexibility needed to meet the demands of work and life. Additional benefits and support for maternity and paternity leave. A workplace that promotes awareness of mental health: a network of Mental Health First Aiders and mandatory 'Mental Health Aware' training for all new starters within three months of joining. We are proud to be an equal opportunity workplace and value diversity at our company to encourage a diverse range of perspectives, skills, experience and knowledge within our business. To assist with this, the Company has established a UK Diversity forum to support participation of underrepresented groups in the workplace.
15/06/2026
Full time
An opportunity has arisen for a Junior Developer in the IT Department in the City of London to deliver high quality software solutions across the firm's trading, operational and regulatory landscape. The role focuses on enhancing in house systems and integrating front office, middle office and back office platforms. You will collaborate closely with product owners, stakeholders and fellow developers to analyse requirements, write secure and maintainable code, and ensure robust, well documented releases. Main Responsibilities Analysis & Requirements Work with the Head of Development, Business Analysts and business stakeholders to refine requirements and technical specifications. Analyse processes, data flows, system behaviour, and codebases to propose practical, cost-effective solutions within agreed constraints. Development Write clean, secure, maintainable, and scalable code in C#/.NET/T-SQL aligned with team standards and patterns. Build and maintain integrations across front, middle and back-office systems. Testing & Quality Assurance Create and execute test plans, test cases, and test data. Perform debugging and root cause analysis to resolve defects. Deployment & Change Management Prepare and maintain technical documentation for systems, integrations, and releases. Adhere to the firm's change management and release procedures. Contribute to CI/CD pipelines and environment hygiene. Support Investigate incidents, respond to service requests, and provide production support as required. Monitor and improve operational reliability, including instrumentation, logging and alerting where appropriate. Your Profile The successful candidate will possess the following: Core (required) Technical Skills Microsoft stack: Visual Studio, .NET/C#, ASP.NET, Entity Framework. SQL Server: good T-SQL, performance tuning, and SSDT database projects. APIs: designing, building and consuming REST services. SDLC/DevOps: Agile delivery, Azure DevOps, CI/CD automation, Git (branching/release strategies). Additional Technical Skills (preferred) Frontend: experience with React.js. Middleware: Kafka and service oriented / event driven architectures. Relevant Commercial Experience (preferred) Regulatory Reporting (MiFIR / EMIR). FIX Drop Copies. Salesforce Integration. Integration with front-office (Fidessa/TT/CQG), middle-office (Ateo Lisa / ETG), back-office systems (GMI / ION XTP Clearing). Soft Skills Strong analytical mindset; able to work independently and in collaborative teams. Attention to detail and a bias for accuracy and reliability. Clear written and verbal communication with technical and non-technical stakeholders. Education & Experience University degree (ideally in Computer Science or related field). 2+ years commercial experience. Relevant financial industry experience preferred: futures, options, equities, CFDs, fixed income & FX, trade lifecycle, and regulatory obligations (MiFIR/EMIR). Your Future Perspective Challenging tasks, short decision making processes and a high level of personal responsibility in a modern work environment with flexible work time models. Room for innovative thinking and growth with the possibility to manage your own career path. A company culture which promotes continuous learning and diversity. All colleagues are able to join Women's and Multicultural Employee Resource Groups, the Pride Employee Network and the Young Professionals Network, and participate in the company wide mentorship programme as mentor or mentee. Excellent career opportunities in a world leading nutrition company. An attractive remuneration including a variety of social benefits like subsidised health & fitness offers. Managers and colleagues are encouraged to discuss and enable the flexibility needed to meet the demands of work and life. Additional benefits and support for maternity and paternity leave. A workplace that promotes awareness of mental health: a network of Mental Health First Aiders and mandatory 'Mental Health Aware' training for all new starters within three months of joining. We are proud to be an equal opportunity workplace and value diversity at our company to encourage a diverse range of perspectives, skills, experience and knowledge within our business. To assist with this, the Company has established a UK Diversity forum to support participation of underrepresented groups in the workplace.
Salesforce, Inc. is seeking a Senior Analyst/Analyst for Sales Strategy & Operations in London. You'll partner with sales leaders, analyze data, and build dashboards to inform strategic decisions. The ideal candidate has experience in business analytics, strong SQL skills, and excellent communication abilities. This position offers a flexible work environment along with a commitment to equality and inclusivity in hiring processes.
15/06/2026
Full time
Salesforce, Inc. is seeking a Senior Analyst/Analyst for Sales Strategy & Operations in London. You'll partner with sales leaders, analyze data, and build dashboards to inform strategic decisions. The ideal candidate has experience in business analytics, strong SQL skills, and excellent communication abilities. This position offers a flexible work environment along with a commitment to equality and inclusivity in hiring processes.
Company Profile:Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, and pension markets. Charles River were acquired by State Street in October 2018.Background:A client-facing, business and technical staff position responsible for all aspects of managing production Charles River IMS systems for multiple Clients as part of the Charles River Software as a Service (Saas) offerings which includes Application Management for hosted and non-hosted clients.Key Responsibilities:Act as Level 2 support for operational issues related to Charles River IMS applications, ensuring timely resolution of client cases logged in Salesforce.Participate in regular client calls to provide updates, clarify queries, and maintain strong client relationships.Manage Business Continuity (BC) and Disaster Recovery (DR) processes, including annual DR testing.Configure and maintain interfaces for upstream/downstream data flows within CRD infrastructure and external entities; oversee connectivity, testing, and post-go-live support.Own and monitor automated batch jobs, ensuring smooth execution and troubleshooting errors in nightly/daily processes.Implement proactive monitoring for application errors and optimize batch performance to reduce runtime and chronic alerts.Perform import/export troubleshooting, patching CRIMS applications, and production change deployments following CRD/STT change management processes (via ServiceNow).Automate database refreshes from Production to Test and support on-demand refresh requests.Collaborate with CRD Professional Services, Product Support, and Engineering teams to address bugs, apply workarounds, and implement permanent fixes.Support Self-Service Portal (SSP) queries and maintain data archiving/purging processes to optimize production database performance.Execute ad hoc and scheduled production changes (e.g., settlement day adjustments, exchange holiday calendar updates).Provide support for lower environments for internal CRD usage and client testing prior to production deployment.Lead incident management for Sev1 issues (e.g., batch failures, application outages), coordinate stakeholders, and prepare RCA & Preventative Actions reports.Join problem management calls and ensure case hygiene across all tickets.Design, test, and deploy automated import/export/reporting processes tailored to client needs.Skills, Experience & Qualifications Required:Financial Services experience in Investment Management, Trading, or related systems (Charles River IMS preferred).Strong knowledge of MS SQL Server, Oracle, and/or Sybase database configuration and administration.Familiarity with servers, operating systems, networks, scripting, XML, programming languages, job scheduling, system monitoring, and DR/BC processes.Excellent customer service, troubleshooting, and communication skills (verbal and written).Ability to collaborate across internal teams and external vendors to deliver seamless client service.Bachelor's degree in Computer Science, IT, Financial Engineering, Engineering, Economics, Mathematics, or related discipline preferred.Minimum 3+ years of relevant industry experience.About State StreetWhat we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients.Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help match your needs. And our wealth of development programs and educational support will help you reach your full potential.Inclusion, Diversity, and Social Responsibility. We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.State Street is an equal opportunity and affirmative action Charles River DevelopmentDiscover more at State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at our CEO Statement
15/06/2026
Full time
Company Profile:Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, and pension markets. Charles River were acquired by State Street in October 2018.Background:A client-facing, business and technical staff position responsible for all aspects of managing production Charles River IMS systems for multiple Clients as part of the Charles River Software as a Service (Saas) offerings which includes Application Management for hosted and non-hosted clients.Key Responsibilities:Act as Level 2 support for operational issues related to Charles River IMS applications, ensuring timely resolution of client cases logged in Salesforce.Participate in regular client calls to provide updates, clarify queries, and maintain strong client relationships.Manage Business Continuity (BC) and Disaster Recovery (DR) processes, including annual DR testing.Configure and maintain interfaces for upstream/downstream data flows within CRD infrastructure and external entities; oversee connectivity, testing, and post-go-live support.Own and monitor automated batch jobs, ensuring smooth execution and troubleshooting errors in nightly/daily processes.Implement proactive monitoring for application errors and optimize batch performance to reduce runtime and chronic alerts.Perform import/export troubleshooting, patching CRIMS applications, and production change deployments following CRD/STT change management processes (via ServiceNow).Automate database refreshes from Production to Test and support on-demand refresh requests.Collaborate with CRD Professional Services, Product Support, and Engineering teams to address bugs, apply workarounds, and implement permanent fixes.Support Self-Service Portal (SSP) queries and maintain data archiving/purging processes to optimize production database performance.Execute ad hoc and scheduled production changes (e.g., settlement day adjustments, exchange holiday calendar updates).Provide support for lower environments for internal CRD usage and client testing prior to production deployment.Lead incident management for Sev1 issues (e.g., batch failures, application outages), coordinate stakeholders, and prepare RCA & Preventative Actions reports.Join problem management calls and ensure case hygiene across all tickets.Design, test, and deploy automated import/export/reporting processes tailored to client needs.Skills, Experience & Qualifications Required:Financial Services experience in Investment Management, Trading, or related systems (Charles River IMS preferred).Strong knowledge of MS SQL Server, Oracle, and/or Sybase database configuration and administration.Familiarity with servers, operating systems, networks, scripting, XML, programming languages, job scheduling, system monitoring, and DR/BC processes.Excellent customer service, troubleshooting, and communication skills (verbal and written).Ability to collaborate across internal teams and external vendors to deliver seamless client service.Bachelor's degree in Computer Science, IT, Financial Engineering, Engineering, Economics, Mathematics, or related discipline preferred.Minimum 3+ years of relevant industry experience.About State StreetWhat we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients.Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help match your needs. And our wealth of development programs and educational support will help you reach your full potential.Inclusion, Diversity, and Social Responsibility. We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.State Street is an equal opportunity and affirmative action Charles River DevelopmentDiscover more at State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at our CEO Statement
Overview About the Role & Team IDC is a global leader in technology market intelligence and advisory services, operating across 110 offices worldwide. Our clients include the world's most innovative technology companies-from fast growing emerging vendors to the industry's most established global brands. As a Business Development Director, you will play a critical role in accelerating IDC's growth across EMEA. You will focus on new business development within a defined set of existing accounts, expanding IDC's footprint by building strong executive relationships and positioning our Custom Solutions portfolio. This role is ideal for a competitive, self driven professional who thrives in a fast paced, high impact environment. You will join a small, high performing team of Custom Solutions Specialists who partner closely with account teams to drive regional growth. What You'll Do Drive new business generation by selling IDC's Custom Solutions portfolio to clients in the technology sector. Identify, qualify, and close new opportunities through proactive prospecting, networking, and targeted outreach-owning the full sales cycle from first contact to contract signature. Support account managers by providing pre sales expertise and helping them position and sell Custom Solutions into their existing account relationships. Develop deep expertise in IDC's Custom Solutions offering, including key buyer personas (Marketing Intelligence, Regional Strategy, Marketing leaders) and their core use cases. Collaborate with EMEA leadership to shape regional growth priorities and contribute to the execution of strategic initiatives. Work closely with Global Solution Consultants to develop complex proposals, ensuring solution design aligns with client objectives. Maintain rigorous pipeline management in Salesforce, delivering accurate forecasting and consistently communicating progress to leadership. What You Bring Hunter mentality: Highly self motivated, resilient, and skilled at building pipeline in complex stakeholder environments. 10+ years of enterprise sales / business development experience, with demonstrated success in strategic account management and expansion. Experience selling to technology vendors and familiarity with the technology market intelligence ecosystem is strongly preferred. Proven ability to sell both custom, consultative solutions and defined product offerings. Strong executive presence and outstanding relationship building capabilities, including comfort engaging and influencing C suite stakeholders. Demonstrated excellence in owning the end to end sales cycle, including prospecting, outreach, positioning, and deal closure. BA/BS degree required; Marketing degree or MBA preferred. Exceptional written and verbal communication, presentation skills, critical thinking, and negotiation capabilities. Ability to thrive in a remote team environment with strong personal organisation and time management. English fluency required; English + German for Germany based roles. Willingness to travel periodically across EMEA. Hybrid working model. Why This Role Stands Out At IDC, your work shapes how the world understands technology-and where it goes next. You'll collaborate with exceptional colleagues who value rigor, integrity, and shared success. Our insights guide strategic decisions for business and technology leaders globally, influencing investment, innovation, and competitive strategy across industries. IDC has been recognized as Analyst Firm of the Year by IIAR for five consecutive years, reflecting our global impact, objectivity, and depth of expertise. With more than 1,000 analysts worldwide, IDC combines unmatched domain knowledge with practical relevance. Here, your ideas matter, your voice is heard, and your contributions directly help clients navigate the world's most dynamic technology markets. This is meaningful work in an environment that supports continuous growth, cross functional collaboration, and long term career development within a respected global brand. What We Offer Individualized culture: Freedom to explore new areas of interest and stretch your skills beyond your core specialty. Flexibility: Work from home, with only one in office day per month required. The opportunity to contribute within a highly professional, globally respected research and advisory firm where initiative, impact, and results are rewarded. Highly competitive benefits, ongoing training, and clear career progression pathways. Equal Opportunity Employer IDC is committed to equal employment opportunities for all qualified individuals. Employment eligibility verification is required. IDC participates in E Verify.
15/06/2026
Full time
Overview About the Role & Team IDC is a global leader in technology market intelligence and advisory services, operating across 110 offices worldwide. Our clients include the world's most innovative technology companies-from fast growing emerging vendors to the industry's most established global brands. As a Business Development Director, you will play a critical role in accelerating IDC's growth across EMEA. You will focus on new business development within a defined set of existing accounts, expanding IDC's footprint by building strong executive relationships and positioning our Custom Solutions portfolio. This role is ideal for a competitive, self driven professional who thrives in a fast paced, high impact environment. You will join a small, high performing team of Custom Solutions Specialists who partner closely with account teams to drive regional growth. What You'll Do Drive new business generation by selling IDC's Custom Solutions portfolio to clients in the technology sector. Identify, qualify, and close new opportunities through proactive prospecting, networking, and targeted outreach-owning the full sales cycle from first contact to contract signature. Support account managers by providing pre sales expertise and helping them position and sell Custom Solutions into their existing account relationships. Develop deep expertise in IDC's Custom Solutions offering, including key buyer personas (Marketing Intelligence, Regional Strategy, Marketing leaders) and their core use cases. Collaborate with EMEA leadership to shape regional growth priorities and contribute to the execution of strategic initiatives. Work closely with Global Solution Consultants to develop complex proposals, ensuring solution design aligns with client objectives. Maintain rigorous pipeline management in Salesforce, delivering accurate forecasting and consistently communicating progress to leadership. What You Bring Hunter mentality: Highly self motivated, resilient, and skilled at building pipeline in complex stakeholder environments. 10+ years of enterprise sales / business development experience, with demonstrated success in strategic account management and expansion. Experience selling to technology vendors and familiarity with the technology market intelligence ecosystem is strongly preferred. Proven ability to sell both custom, consultative solutions and defined product offerings. Strong executive presence and outstanding relationship building capabilities, including comfort engaging and influencing C suite stakeholders. Demonstrated excellence in owning the end to end sales cycle, including prospecting, outreach, positioning, and deal closure. BA/BS degree required; Marketing degree or MBA preferred. Exceptional written and verbal communication, presentation skills, critical thinking, and negotiation capabilities. Ability to thrive in a remote team environment with strong personal organisation and time management. English fluency required; English + German for Germany based roles. Willingness to travel periodically across EMEA. Hybrid working model. Why This Role Stands Out At IDC, your work shapes how the world understands technology-and where it goes next. You'll collaborate with exceptional colleagues who value rigor, integrity, and shared success. Our insights guide strategic decisions for business and technology leaders globally, influencing investment, innovation, and competitive strategy across industries. IDC has been recognized as Analyst Firm of the Year by IIAR for five consecutive years, reflecting our global impact, objectivity, and depth of expertise. With more than 1,000 analysts worldwide, IDC combines unmatched domain knowledge with practical relevance. Here, your ideas matter, your voice is heard, and your contributions directly help clients navigate the world's most dynamic technology markets. This is meaningful work in an environment that supports continuous growth, cross functional collaboration, and long term career development within a respected global brand. What We Offer Individualized culture: Freedom to explore new areas of interest and stretch your skills beyond your core specialty. Flexibility: Work from home, with only one in office day per month required. The opportunity to contribute within a highly professional, globally respected research and advisory firm where initiative, impact, and results are rewarded. Highly competitive benefits, ongoing training, and clear career progression pathways. Equal Opportunity Employer IDC is committed to equal employment opportunities for all qualified individuals. Employment eligibility verification is required. IDC participates in E Verify.
.Senior Business Analyst I page is loaded Senior Business Analyst Ilocations: London: Oxfordtime type: Full timeposted on: Posted Todayjob requisition id: R107317 About our Team Digital Business Solutions (DBS) delivers innovation and solves customer and business problems, leveraging the power of technology and data. We partner with customers, authors, editors, and Elsevier colleagues, to drive digital optimisation across Elsevier. Our ambition is to deliver frictionless and personalised experience and streamline processes that support cost optimization. We provide expertise to understand and solve business challenges. About the Role The Senior Business Analyst role will work with business units, supporting several initiatives driving modernisation, simplification, and consolidation of services. The role will focus on helping business partners hunt for value opportunities for customers, authors and employees, gathering and analysing data, defining current processes and requirements, and identifying and documenting process improvements and functional specifications. Responsibilities Partner with business and product teams to document current business process and challenges, recommend process improvement and design future state processes Gather business requirements, high level user stories and acceptance criteria Maintain stakeholder expectations and raise appropriate issues to project managers as necessary Develop "trusted advisor" relationship with senior stakeholders through effective communication Work with technology teams to produce detailed user stories and acceptance criteria to support development and QA teams Perform analysis on existing systems; identifying options for potential solutions and assess for both technical and business suitability Requirements Proven experience in process modelling (BPMN standard), eliciting business requirements, and translating them into clear user stories and acceptance criteria Solid understanding of software development methodologies, platforms, and tools Demonstrated ability to plan and facilitate small to medium-sized workshops Strong verbal and written communication skills, enabling effective engagement across all organisational levels, including the production of high-quality process documentation Hands-on experience working in agile environments using recognised delivery frameworks such as Agile, Scrum, and Kanban Experience performing the Business Analyst role across the full software development lifecycle Experience with Lead-to-Cash processes and Salesforce Exposure to data analytics and data-driven decision-making and familiarity with tools such as Jira, Confluence, Slack, Microsoft Office, and Microsoft Teams Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
15/06/2026
Full time
.Senior Business Analyst I page is loaded Senior Business Analyst Ilocations: London: Oxfordtime type: Full timeposted on: Posted Todayjob requisition id: R107317 About our Team Digital Business Solutions (DBS) delivers innovation and solves customer and business problems, leveraging the power of technology and data. We partner with customers, authors, editors, and Elsevier colleagues, to drive digital optimisation across Elsevier. Our ambition is to deliver frictionless and personalised experience and streamline processes that support cost optimization. We provide expertise to understand and solve business challenges. About the Role The Senior Business Analyst role will work with business units, supporting several initiatives driving modernisation, simplification, and consolidation of services. The role will focus on helping business partners hunt for value opportunities for customers, authors and employees, gathering and analysing data, defining current processes and requirements, and identifying and documenting process improvements and functional specifications. Responsibilities Partner with business and product teams to document current business process and challenges, recommend process improvement and design future state processes Gather business requirements, high level user stories and acceptance criteria Maintain stakeholder expectations and raise appropriate issues to project managers as necessary Develop "trusted advisor" relationship with senior stakeholders through effective communication Work with technology teams to produce detailed user stories and acceptance criteria to support development and QA teams Perform analysis on existing systems; identifying options for potential solutions and assess for both technical and business suitability Requirements Proven experience in process modelling (BPMN standard), eliciting business requirements, and translating them into clear user stories and acceptance criteria Solid understanding of software development methodologies, platforms, and tools Demonstrated ability to plan and facilitate small to medium-sized workshops Strong verbal and written communication skills, enabling effective engagement across all organisational levels, including the production of high-quality process documentation Hands-on experience working in agile environments using recognised delivery frameworks such as Agile, Scrum, and Kanban Experience performing the Business Analyst role across the full software development lifecycle Experience with Lead-to-Cash processes and Salesforce Exposure to data analytics and data-driven decision-making and familiarity with tools such as Jira, Confluence, Slack, Microsoft Office, and Microsoft Teams Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
A leading global information provider in the UK is seeking a Senior Business Analyst to drive process improvement initiatives. The candidate will play a key role in partnering with business units to document current processes, gather requirements, and design future state processes. They will also foster strong relationships with stakeholders and work collaboratively with technology teams to support development efforts. This role requires a solid understanding of agile methodologies and experience with tools like Salesforce and Jira.
15/06/2026
Full time
A leading global information provider in the UK is seeking a Senior Business Analyst to drive process improvement initiatives. The candidate will play a key role in partnering with business units to document current processes, gather requirements, and design future state processes. They will also foster strong relationships with stakeholders and work collaboratively with technology teams to support development efforts. This role requires a solid understanding of agile methodologies and experience with tools like Salesforce and Jira.
Would you like to join Hyde as a Salesforce Application Support Analyst? Do you enjoy solving problems, improving systems and helping teams work better? We're looking for a Salesforce Application Support Analyst to join Hyde's technology team and play a key role in keeping our business systems reliable, effective and easy to use. This is a great opportunity for someone who can combine technical knowledge with a customer-focused mindset. You'll support and improve Salesforce, help resolve day-to-day issues, work with colleagues across the business and contribute to better services for customers and teams. What you'll do Provide day-to-day support for Salesforce, helping users with system, data, access and performance issues. Investigate problems, identify root causes and work with colleagues or suppliers to put fixes in place. Support system upgrades, testing, releases and continuous improvements to keep applications stable and effective. Carry out approved Salesforce configuration changes, such as flows, page layouts, validation rules and automation. Help improve data quality, reporting and system performance so teams can make better decisions and deliver better services. Work closely with technology teams, business stakeholders and suppliers to make sure Salesforce continues to meet operational needs. What we're looking for Experience supporting Salesforce in a business environment, ideally including Service Cloud. Good understanding of Salesforce configuration, reporting, automation and data management. Strong problem-solving skills and the ability to investigate technical and data issues in a structured way. Experience of working with incident, change and release processes in a technology or support environment. Clear communication skills and the ability to work well with technical teams, suppliers and non-technical colleagues. We're committed to creating an inclusive workplace where everyone can thrive. We offer a competitive benefits package, including employer pension contributions of up to 10%, Minimum of 25 days' annual leave plus bank holidays, life insurance and a health cash plan. You'll have access to flexible benefits, wellbeing support and ongoing learning and development opportunities. You'll be joining an organisation with a clear social purpose, helping provide homes and communities that people are proud of. Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.
14/06/2026
Full time
Would you like to join Hyde as a Salesforce Application Support Analyst? Do you enjoy solving problems, improving systems and helping teams work better? We're looking for a Salesforce Application Support Analyst to join Hyde's technology team and play a key role in keeping our business systems reliable, effective and easy to use. This is a great opportunity for someone who can combine technical knowledge with a customer-focused mindset. You'll support and improve Salesforce, help resolve day-to-day issues, work with colleagues across the business and contribute to better services for customers and teams. What you'll do Provide day-to-day support for Salesforce, helping users with system, data, access and performance issues. Investigate problems, identify root causes and work with colleagues or suppliers to put fixes in place. Support system upgrades, testing, releases and continuous improvements to keep applications stable and effective. Carry out approved Salesforce configuration changes, such as flows, page layouts, validation rules and automation. Help improve data quality, reporting and system performance so teams can make better decisions and deliver better services. Work closely with technology teams, business stakeholders and suppliers to make sure Salesforce continues to meet operational needs. What we're looking for Experience supporting Salesforce in a business environment, ideally including Service Cloud. Good understanding of Salesforce configuration, reporting, automation and data management. Strong problem-solving skills and the ability to investigate technical and data issues in a structured way. Experience of working with incident, change and release processes in a technology or support environment. Clear communication skills and the ability to work well with technical teams, suppliers and non-technical colleagues. We're committed to creating an inclusive workplace where everyone can thrive. We offer a competitive benefits package, including employer pension contributions of up to 10%, Minimum of 25 days' annual leave plus bank holidays, life insurance and a health cash plan. You'll have access to flexible benefits, wellbeing support and ongoing learning and development opportunities. You'll be joining an organisation with a clear social purpose, helping provide homes and communities that people are proud of. Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.
Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email RoleThe Support & Business Analyst is a hybrid role focused on both operational support and business analysis within Universal Publishing Music group. This is an exciting opportunity to develop knowledge across multiple websites, applications, and territories whilst contributing to the analysis, improvement, and delivery of technology solutions.Working closely with the Senior Director - Synch & Production Music, Director of Production Music Systems, Head of CRM & Systems Integration, Product Owners, development teams, and business stakeholders, you will be involved in a full range of duties - playing a key role in strengthening communication and delivering training and support to our network of websites, tools and business stakeholders while also helping to identify business needs, gather requirements, analyse processes, and support the successful delivery of digital products and enhancements.The role offers excellent exposure to Product Management, Agile delivery methodologies, stakeholder engagement, and business process improvement.Key ResponsibilitiesDuties will include, but are not limited to:Assist Product Owners in gathering, documenting, and refining business requirements for new features, enhancements, and system improvementsAnalyse support trends, user feedback, and system usage data to identify recurring issues and recommend improvementsCollaborate with Product Owners to prioritise enhancement requests based on business value, user impact, and strategic objectivesSupport change management activities including stakeholder communications, training, and rollout planning for new functionalityCreate and maintain business process documentation, user stories, acceptance criteria, and training materialsSupport the Product Owners with rollout and communication of IT projects and managing the triage, prioritisation, escalation and resolution of website and product issuesProvide first line support and communication to both the business and internal teamsMonitoring of application uptime and communication to the wider team and business stakeholders on live issue resolution(s)Integration with the primary build teams and attendance in build related meetings to understand Agile development methodology and to plan for any new training and commsOwnership of:The UPM suite of tools including Cue Sheet Helper, Apple Final Cut Pro and Adobe Premiere ProSitecore CMS and user guide and support for global territories including prioritisation of changes and requirements raised by super-users and communicating new functionality and translation requirements to global teamsSupport for Salescloud and Mulesoft integrations including territory training and assisting global teams with CMS enquiries. Includes requests and support for Marketing CloudUPM technology communication bulletins and communication with Application SupportManagement of Zendesk instancePost launch requirements gathering and prioritisation for the main UPM websiteGlobal Security Office requestsSkills and Experience RequiredYou will have a strong track record proving the ability to communicate with both internal teams and business stakeholders and have a can-do attitude - enjoying working in a collaborative and fast paced environment.Strong problem-solving skills with an interest in business analysis and product developmentUnderstanding of Agile delivery methodologies and the software development lifecycleExperience gathering and documenting business requirements or process improvements would be desirableSitecore CMS and Salesforce CRM experienceExperience with ZendeskConfident with reporting and analysis toolsKnowledge of Jira and ConfluenceBroad musical knowledge baseKey BehavioursExceptional oral and written communication skills with the ability to work under pressureSelf-starter with a strong initiativeDemonstrate the ability to elicit and document requirements, analyse processes, and translate needs into actionable solutionsAnalytical thinkerHas a can-do attitude and enjoys working in a collaborative environment that is constantly changing and evolvingStrong attention to detailCurious and proactive in identifying opportunities for process improvement and operational efficiencyAbility to balance operational support responsibilities with project-based workStrong organisational skills with the ability to manage competing priorities across support and project activitiesAbout UMG UKWe are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.Bonus Tracks: Your BenefitsGroup Personal Pension Scheme (between 3% and 9%)Private Medical Insurance25 paid days of annual leaveInterest Free Season Ticket LoanHoliday Purchase schemeDental and Travel Insurance optionsCycle to Work SchemeSalary Sacrifice CarsSubsidised Gym MembershipEmployee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category:Universal Music Group
14/06/2026
Full time
Music is UniversalIt's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email RoleThe Support & Business Analyst is a hybrid role focused on both operational support and business analysis within Universal Publishing Music group. This is an exciting opportunity to develop knowledge across multiple websites, applications, and territories whilst contributing to the analysis, improvement, and delivery of technology solutions.Working closely with the Senior Director - Synch & Production Music, Director of Production Music Systems, Head of CRM & Systems Integration, Product Owners, development teams, and business stakeholders, you will be involved in a full range of duties - playing a key role in strengthening communication and delivering training and support to our network of websites, tools and business stakeholders while also helping to identify business needs, gather requirements, analyse processes, and support the successful delivery of digital products and enhancements.The role offers excellent exposure to Product Management, Agile delivery methodologies, stakeholder engagement, and business process improvement.Key ResponsibilitiesDuties will include, but are not limited to:Assist Product Owners in gathering, documenting, and refining business requirements for new features, enhancements, and system improvementsAnalyse support trends, user feedback, and system usage data to identify recurring issues and recommend improvementsCollaborate with Product Owners to prioritise enhancement requests based on business value, user impact, and strategic objectivesSupport change management activities including stakeholder communications, training, and rollout planning for new functionalityCreate and maintain business process documentation, user stories, acceptance criteria, and training materialsSupport the Product Owners with rollout and communication of IT projects and managing the triage, prioritisation, escalation and resolution of website and product issuesProvide first line support and communication to both the business and internal teamsMonitoring of application uptime and communication to the wider team and business stakeholders on live issue resolution(s)Integration with the primary build teams and attendance in build related meetings to understand Agile development methodology and to plan for any new training and commsOwnership of:The UPM suite of tools including Cue Sheet Helper, Apple Final Cut Pro and Adobe Premiere ProSitecore CMS and user guide and support for global territories including prioritisation of changes and requirements raised by super-users and communicating new functionality and translation requirements to global teamsSupport for Salescloud and Mulesoft integrations including territory training and assisting global teams with CMS enquiries. Includes requests and support for Marketing CloudUPM technology communication bulletins and communication with Application SupportManagement of Zendesk instancePost launch requirements gathering and prioritisation for the main UPM websiteGlobal Security Office requestsSkills and Experience RequiredYou will have a strong track record proving the ability to communicate with both internal teams and business stakeholders and have a can-do attitude - enjoying working in a collaborative and fast paced environment.Strong problem-solving skills with an interest in business analysis and product developmentUnderstanding of Agile delivery methodologies and the software development lifecycleExperience gathering and documenting business requirements or process improvements would be desirableSitecore CMS and Salesforce CRM experienceExperience with ZendeskConfident with reporting and analysis toolsKnowledge of Jira and ConfluenceBroad musical knowledge baseKey BehavioursExceptional oral and written communication skills with the ability to work under pressureSelf-starter with a strong initiativeDemonstrate the ability to elicit and document requirements, analyse processes, and translate needs into actionable solutionsAnalytical thinkerHas a can-do attitude and enjoys working in a collaborative environment that is constantly changing and evolvingStrong attention to detailCurious and proactive in identifying opportunities for process improvement and operational efficiencyAbility to balance operational support responsibilities with project-based workStrong organisational skills with the ability to manage competing priorities across support and project activitiesAbout UMG UKWe are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.Bonus Tracks: Your BenefitsGroup Personal Pension Scheme (between 3% and 9%)Private Medical Insurance25 paid days of annual leaveInterest Free Season Ticket LoanHoliday Purchase schemeDental and Travel Insurance optionsCycle to Work SchemeSalary Sacrifice CarsSubsidised Gym MembershipEmployee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.Job Category:Universal Music Group
Overview Business Analyst Location: Newcastle Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement Hybrid Working: This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. We are currently looking for technically oriented Business Analysts to join our expanding Business Analysis community in Newcastle, working at the centre of modern software delivery. You'll act as a trusted bridge between business stakeholders and technical teams, bringing clarity to complex problems and turning business needs into well-defined, deliverable requirements & designs. By collaborating closely with stakeholders and delivery teams, you'll help ensure solutions are user-focused, technically feasible, and aligned to strategic business goals-making a tangible impact from discovery through to product launch. As a Business Analyst, you will: Support discovery activities by helping define problems, exploring solution options, and assessing feasibility, risks, and dependencies. Apply business analysis tools and techniques to assess processes and support the definition of fit-for-purpose business and technology solutions. Work closely with business and technology stakeholders to support functional & non-functional requirements identification, elicitation, and validation. Support the development of solution designs by producing clear and accurate artefacts including functional designs, process flows, sequence diagrams, business rules, and product backlog items. Analyse business and operational data to support insights, validate assumptions, and inform solution and delivery decisions. Contribute to business impact assessments to understand the implications of proposed changes across affected areas. Support business readiness activities for implementations, including input into operational readiness and transition planning. Assist with change activities by contributing to communications and training materials to support adoption. Collaborate with cross-functional teams including product, UX/UI, developers, testers, DevOps, and live services throughout the Software Development Lifecycle. Participate in Agile ceremonies (e.g. daily stand ups, sprint planning, backlog grooming, retrospectives), and contribute to backlog refinement ensuring backlog items are ready for development and test. Identify and escalate risks, dependencies, and constraints in a timely manner. Develop a working understanding of key technical elements e.g. APIs, databases, and system integration concepts. Operate effectively in a customer-facing role, taking ownership of assigned deliverables with appropriate supervision. Advocate and contribute to the delivery of AI-enabled solutions that support improved outcomes for clients. Identify and apply opportunities to improve delivery efficiency and day-to-day ways of working through the practical use of AI. We are looking for experience across the following core business analysis capabilities: Strong foundational business analysis skills, including requirements elicitation, analysis, documentation, validation, and ongoing management across the delivery lifecycle. Ability to understand business problems and change needs, and translate these into clear, structured, and actionable requirements that support effective solution delivery. Experience producing a range of business analysis artefacts, including user stories, functional and non-functional requirements, process flows, business rules, and data requirements. Working knowledge of structured analysis and solution design techniques, such as UML, BPMN, process modelling, and impact assessment, and the ability to apply these appropriately. Ability to analyse business and operational data to support requirements validation, identify trends, and highlight risks, assumptions, or data quality issues. Experience engaging with a wide range of business and technical stakeholders to build shared understanding, manage expectations, and support successful delivery. Exposure to supporting business impact assessments, with an understanding of the implications of change across people, process, data, and technology. Set Yourself Apart - Technical & Specialist Experience Experience supporting technology-enabled or digital delivery initiatives, ideally within complex or regulated environments (e.g. Public Sector). Working understanding of system integration concepts, APIs, and data flows. Familiarity with enterprise platforms or cloud technologies (e.g. AWS, Azure, Salesforce). Awareness of UX principles and exposure to wireframing tools such as Figma or Balsamiq. Curiosity about emerging technologies (e.g. GenAI) and how they may support business solutions and optimise working practices Demonstrated the understanding of how AI can transform businesses and solutions Exposure to benefits realisation or transition into live service environments.
14/06/2026
Full time
Overview Business Analyst Location: Newcastle Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement Hybrid Working: This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. We are currently looking for technically oriented Business Analysts to join our expanding Business Analysis community in Newcastle, working at the centre of modern software delivery. You'll act as a trusted bridge between business stakeholders and technical teams, bringing clarity to complex problems and turning business needs into well-defined, deliverable requirements & designs. By collaborating closely with stakeholders and delivery teams, you'll help ensure solutions are user-focused, technically feasible, and aligned to strategic business goals-making a tangible impact from discovery through to product launch. As a Business Analyst, you will: Support discovery activities by helping define problems, exploring solution options, and assessing feasibility, risks, and dependencies. Apply business analysis tools and techniques to assess processes and support the definition of fit-for-purpose business and technology solutions. Work closely with business and technology stakeholders to support functional & non-functional requirements identification, elicitation, and validation. Support the development of solution designs by producing clear and accurate artefacts including functional designs, process flows, sequence diagrams, business rules, and product backlog items. Analyse business and operational data to support insights, validate assumptions, and inform solution and delivery decisions. Contribute to business impact assessments to understand the implications of proposed changes across affected areas. Support business readiness activities for implementations, including input into operational readiness and transition planning. Assist with change activities by contributing to communications and training materials to support adoption. Collaborate with cross-functional teams including product, UX/UI, developers, testers, DevOps, and live services throughout the Software Development Lifecycle. Participate in Agile ceremonies (e.g. daily stand ups, sprint planning, backlog grooming, retrospectives), and contribute to backlog refinement ensuring backlog items are ready for development and test. Identify and escalate risks, dependencies, and constraints in a timely manner. Develop a working understanding of key technical elements e.g. APIs, databases, and system integration concepts. Operate effectively in a customer-facing role, taking ownership of assigned deliverables with appropriate supervision. Advocate and contribute to the delivery of AI-enabled solutions that support improved outcomes for clients. Identify and apply opportunities to improve delivery efficiency and day-to-day ways of working through the practical use of AI. We are looking for experience across the following core business analysis capabilities: Strong foundational business analysis skills, including requirements elicitation, analysis, documentation, validation, and ongoing management across the delivery lifecycle. Ability to understand business problems and change needs, and translate these into clear, structured, and actionable requirements that support effective solution delivery. Experience producing a range of business analysis artefacts, including user stories, functional and non-functional requirements, process flows, business rules, and data requirements. Working knowledge of structured analysis and solution design techniques, such as UML, BPMN, process modelling, and impact assessment, and the ability to apply these appropriately. Ability to analyse business and operational data to support requirements validation, identify trends, and highlight risks, assumptions, or data quality issues. Experience engaging with a wide range of business and technical stakeholders to build shared understanding, manage expectations, and support successful delivery. Exposure to supporting business impact assessments, with an understanding of the implications of change across people, process, data, and technology. Set Yourself Apart - Technical & Specialist Experience Experience supporting technology-enabled or digital delivery initiatives, ideally within complex or regulated environments (e.g. Public Sector). Working understanding of system integration concepts, APIs, and data flows. Familiarity with enterprise platforms or cloud technologies (e.g. AWS, Azure, Salesforce). Awareness of UX principles and exposure to wireframing tools such as Figma or Balsamiq. Curiosity about emerging technologies (e.g. GenAI) and how they may support business solutions and optimise working practices Demonstrated the understanding of how AI can transform businesses and solutions Exposure to benefits realisation or transition into live service environments.
Job Title: Salesforce Business AnalystLocation: Knutsford, UKAbout the Job you are considering:We are seeking experienced Salesforce Business Analyst with strong expertise in banking domain who will overseeing the planning, execution, and successful delivery of projectsHybrid working:The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.Your Role:For Senior Business Analyst where you will play a pivotal role in shaping complex Salesforce led change programmes while acting as a consultative force multiplier for delivery teamsIn addition to owning business analysis outcomes across multi team multi vendor environments this role is expected to actively uplift delivery effectiveness by leveraging agentic AI automation and modern delivery tools improving speed quality and decision making across the change lifecycleYou will operate as a trusted advisor to senior stakeholders partnering with Product Owners Architects Engineers and Change Leads to drive outcomes that are strategically aligned operationally sound and execution readyYour Skills:Strategic Business Analysis Consulting LeadershipLead end to end business analysis across complex Salesforce programmes spanning SalesService and Marketing domains in a regulated B2B financial services environmentShape solution approaches in close collaboration with Solution Architects translating business intent into pragmatic scalable designsProvide constructive challenge and advisory input to stakeholders ensuring solutions balance business value delivery feasibility risk and controlAct as a senior consultant influencing programme direction rather than operating solely in a requirements gathering capacityDelivery Acceleration Through AI ToolingChampion the use of agentic AI and intelligent tooling to accelerate analysis and delivery activities includingo AI assisted requirements elaboration and refinemento Automated traceability impact analysis and documentationo Intelligent backlog prioritisation and dependency visibilityo Accelerated UAT preparation defect triage and insightsCoach and enable delivery teams on practical governed adoption of AI toolsensuring productivity gains without compromising risk data or regulatory obligationsContinuously identify opportunities to reduce manual effort improve flow and enhance quality through tooling and automationStakeholder Programme EngagementBuild strong credible relationships with senior business and technology stakeholders operating with confidence maturity and empathyRepresent the customer and business voice across programme level ceremonies and cross journey forumsFacilitate complex requirements workshops sprint demos Show Tells and UAT cycles across distributed teams and vendorsCommunicate complex or sensitive information clearly tailoring messaging to technical and non technical audiencesMulti Team Agile DeliveryOperate effectively within Scaled Agile SCRM Agile delivery modelsSupporto High quality user story creation and acceptance criteriao Backlog refinement and prioritisation across multiple teamso Dependency identification sequencing and mitigationContribute to roadmap definition and alignment supporting cohesive delivery of business outcomes across journeys and platformsRisk Control GovernanceTake ownership of risk identification and mitigation within the scope of analysis and changeEnsure requirements designs and delivery artefacts align with Barclays control governance and regulatory standardsSupport change embedding through traceability operational readiness and change management activitiesWe are a Disability Confident Employer:Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.Make It Real (what does it mean for you):You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.You will be joining one of the World's Most Ethical Companies, as recognised by Ethisphere for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.Why you should consider Capgemini:Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.About Capgemini:Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.Make it real
14/06/2026
Full time
Job Title: Salesforce Business AnalystLocation: Knutsford, UKAbout the Job you are considering:We are seeking experienced Salesforce Business Analyst with strong expertise in banking domain who will overseeing the planning, execution, and successful delivery of projectsHybrid working:The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.Your Role:For Senior Business Analyst where you will play a pivotal role in shaping complex Salesforce led change programmes while acting as a consultative force multiplier for delivery teamsIn addition to owning business analysis outcomes across multi team multi vendor environments this role is expected to actively uplift delivery effectiveness by leveraging agentic AI automation and modern delivery tools improving speed quality and decision making across the change lifecycleYou will operate as a trusted advisor to senior stakeholders partnering with Product Owners Architects Engineers and Change Leads to drive outcomes that are strategically aligned operationally sound and execution readyYour Skills:Strategic Business Analysis Consulting LeadershipLead end to end business analysis across complex Salesforce programmes spanning SalesService and Marketing domains in a regulated B2B financial services environmentShape solution approaches in close collaboration with Solution Architects translating business intent into pragmatic scalable designsProvide constructive challenge and advisory input to stakeholders ensuring solutions balance business value delivery feasibility risk and controlAct as a senior consultant influencing programme direction rather than operating solely in a requirements gathering capacityDelivery Acceleration Through AI ToolingChampion the use of agentic AI and intelligent tooling to accelerate analysis and delivery activities includingo AI assisted requirements elaboration and refinemento Automated traceability impact analysis and documentationo Intelligent backlog prioritisation and dependency visibilityo Accelerated UAT preparation defect triage and insightsCoach and enable delivery teams on practical governed adoption of AI toolsensuring productivity gains without compromising risk data or regulatory obligationsContinuously identify opportunities to reduce manual effort improve flow and enhance quality through tooling and automationStakeholder Programme EngagementBuild strong credible relationships with senior business and technology stakeholders operating with confidence maturity and empathyRepresent the customer and business voice across programme level ceremonies and cross journey forumsFacilitate complex requirements workshops sprint demos Show Tells and UAT cycles across distributed teams and vendorsCommunicate complex or sensitive information clearly tailoring messaging to technical and non technical audiencesMulti Team Agile DeliveryOperate effectively within Scaled Agile SCRM Agile delivery modelsSupporto High quality user story creation and acceptance criteriao Backlog refinement and prioritisation across multiple teamso Dependency identification sequencing and mitigationContribute to roadmap definition and alignment supporting cohesive delivery of business outcomes across journeys and platformsRisk Control GovernanceTake ownership of risk identification and mitigation within the scope of analysis and changeEnsure requirements designs and delivery artefacts align with Barclays control governance and regulatory standardsSupport change embedding through traceability operational readiness and change management activitiesWe are a Disability Confident Employer:Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.Make It Real (what does it mean for you):You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.You will be joining one of the World's Most Ethical Companies, as recognised by Ethisphere for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.Why you should consider Capgemini:Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.About Capgemini:Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.Make it real
