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junior it support analyst first line helpdesk
IT Support Analyst
Abound
About Abound We're redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer's unique financial situation. And we've shown it works at scale. We've issued over £1.3bn in loans directly to customers while delivering market leading credit performance - for every 10 defaults the industry expects, we see only 3. We also reached profitability just 2.5 years after launch. Backed by £2bn+ of funding from top tier investors including Citi, GSR Ventures, and Deutsche Bank, we're recognised as one of Europe's fastest growing fintechs (Sifted, CNBC). Now, we're expanding into new markets and product lines - and we're looking for ambitious people who want to learn fast, take ownership, and grow with us. About the Role We are looking for a capable and ambitious IT Support Analyst to join our growing technology team in a Microsoft cloud first environment. This is a junior to mid level role suited to someone who has a strong interest in IT support foundations and wants to develop deeper skills in modern workplace technologies, endpoint management, identity administration, and Microsoft 365. You do not need to be an expert in every area from day one. We are looking for someone with the right technical aptitude, attitude, and problem solving approach. You may already have hands on experience with tools such as Microsoft Intune, Entra ID, Microsoft 365, macOS support, JAMF, UniFi, or Teams Rooms, or you may have supported some of these technologies and want to grow into broader ownership over time. You will work closely with the IT Manager and gain exposure to a modern stack including Microsoft Intune, Entra ID, Microsoft 365, Logitech meeting room technology, and UniFi networking. The role will involve day to day support, but also structured involvement in device management, access controls, compliance, documentation, and IT improvement projects. This is a great opportunity for someone early in their IT career who wants to move beyond basic helpdesk support and develop into a strong modern workplace, endpoint, or IT operations specialist. What you'll be doing: Support and administer Microsoft Intune across Windows 11, iOS, and Android devices, including BYOD enrolment and compliance enforcement. Assist in maintaining device compliance policies, configuration profiles, update rings, and application deployments. Support Windows Autopilot provisioning and endpoint lifecycle processes. Administer Microsoft Entra ID including user lifecycle management, group management, and RBAC. Support the configuration and ongoing maintenance of Conditional Access policies and MFA controls. Assist with Privileged Identity Management (PIM) role assignments and access reviews. Troubleshoot Exchange Online mail flow, Microsoft Teams, and Teams Rooms issues. Provide advanced troubleshooting across Windows 11, macOS, iOS, and Android devices in both corporate managed and BYOD models. Maintain accurate asset records, user records, and system documentation. Contribute to ongoing improvements in device management and access controls. Who you are: Hands on experience supporting Microsoft Intune in a production environment (Windows, macOS, iOS, Android). Good understanding of Microsoft Entra ID including user management, groups, RBAC, and Conditional Access. Solid understanding of device compliance and MDM principles in a BYOD environment. Strong Windows 11 troubleshooting skills and working knowledge of macOS. Experience supporting iOS and Android device enrolment and policy enforcement. Good understanding of networking fundamentals (IP addressing, DNS, VPN, firewall concepts). Experience implementing MFA and access control policies. Ability to troubleshoot identity, device, and Microsoft 365-related issues independently. Strong communication skills and a structured, methodical approach to support. PowerShell scripting for automation or reporting. Experience in a fintech or regulated environment. Experience with UniFi networking stack. Familiarity with macOS. College/University qualification in IT, Computer Science, or related field (preferred but not essential). Relevant certifications desirable (e.g. CompTIA A+, Microsoft Certified Fundamentals, MD-100, AZ-900). What we offer Everyone owns a piece of the company - equity Hybrid with 3 days a week in the office 25 days' holiday a year, plus 8 bank holidays 2 paid volunteering days per year One month paid sabbatical after 4 years Employee loan Free gym membership Team wellness budget to be active together - set up a yoga class, a tennis lesson or go bouldering
11/06/2026
Full time
About Abound We're redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer's unique financial situation. And we've shown it works at scale. We've issued over £1.3bn in loans directly to customers while delivering market leading credit performance - for every 10 defaults the industry expects, we see only 3. We also reached profitability just 2.5 years after launch. Backed by £2bn+ of funding from top tier investors including Citi, GSR Ventures, and Deutsche Bank, we're recognised as one of Europe's fastest growing fintechs (Sifted, CNBC). Now, we're expanding into new markets and product lines - and we're looking for ambitious people who want to learn fast, take ownership, and grow with us. About the Role We are looking for a capable and ambitious IT Support Analyst to join our growing technology team in a Microsoft cloud first environment. This is a junior to mid level role suited to someone who has a strong interest in IT support foundations and wants to develop deeper skills in modern workplace technologies, endpoint management, identity administration, and Microsoft 365. You do not need to be an expert in every area from day one. We are looking for someone with the right technical aptitude, attitude, and problem solving approach. You may already have hands on experience with tools such as Microsoft Intune, Entra ID, Microsoft 365, macOS support, JAMF, UniFi, or Teams Rooms, or you may have supported some of these technologies and want to grow into broader ownership over time. You will work closely with the IT Manager and gain exposure to a modern stack including Microsoft Intune, Entra ID, Microsoft 365, Logitech meeting room technology, and UniFi networking. The role will involve day to day support, but also structured involvement in device management, access controls, compliance, documentation, and IT improvement projects. This is a great opportunity for someone early in their IT career who wants to move beyond basic helpdesk support and develop into a strong modern workplace, endpoint, or IT operations specialist. What you'll be doing: Support and administer Microsoft Intune across Windows 11, iOS, and Android devices, including BYOD enrolment and compliance enforcement. Assist in maintaining device compliance policies, configuration profiles, update rings, and application deployments. Support Windows Autopilot provisioning and endpoint lifecycle processes. Administer Microsoft Entra ID including user lifecycle management, group management, and RBAC. Support the configuration and ongoing maintenance of Conditional Access policies and MFA controls. Assist with Privileged Identity Management (PIM) role assignments and access reviews. Troubleshoot Exchange Online mail flow, Microsoft Teams, and Teams Rooms issues. Provide advanced troubleshooting across Windows 11, macOS, iOS, and Android devices in both corporate managed and BYOD models. Maintain accurate asset records, user records, and system documentation. Contribute to ongoing improvements in device management and access controls. Who you are: Hands on experience supporting Microsoft Intune in a production environment (Windows, macOS, iOS, Android). Good understanding of Microsoft Entra ID including user management, groups, RBAC, and Conditional Access. Solid understanding of device compliance and MDM principles in a BYOD environment. Strong Windows 11 troubleshooting skills and working knowledge of macOS. Experience supporting iOS and Android device enrolment and policy enforcement. Good understanding of networking fundamentals (IP addressing, DNS, VPN, firewall concepts). Experience implementing MFA and access control policies. Ability to troubleshoot identity, device, and Microsoft 365-related issues independently. Strong communication skills and a structured, methodical approach to support. PowerShell scripting for automation or reporting. Experience in a fintech or regulated environment. Experience with UniFi networking stack. Familiarity with macOS. College/University qualification in IT, Computer Science, or related field (preferred but not essential). Relevant certifications desirable (e.g. CompTIA A+, Microsoft Certified Fundamentals, MD-100, AZ-900). What we offer Everyone owns a piece of the company - equity Hybrid with 3 days a week in the office 25 days' holiday a year, plus 8 bank holidays 2 paid volunteering days per year One month paid sabbatical after 4 years Employee loan Free gym membership Team wellness budget to be active together - set up a yoga class, a tennis lesson or go bouldering
Digital Waffle
Junior IT Support Analyst - First Line Helpdesk
Digital Waffle Guildford, Surrey
Digital Waffle is seeking a First Line Support / Junior Support Analyst to join their team in Guildford. This full-time position offers an opportunity to provide first-line technical support, assisting users with hardware and software issues in an office-based environment. The ideal candidate will have a year of IT support experience, adept communication skills, and proficiency in Microsoft Office, with a proactive attitude. Attractive benefits include a bonus scheme and private medical insurance.
11/06/2026
Full time
Digital Waffle is seeking a First Line Support / Junior Support Analyst to join their team in Guildford. This full-time position offers an opportunity to provide first-line technical support, assisting users with hardware and software issues in an office-based environment. The ideal candidate will have a year of IT support experience, adept communication skills, and proficiency in Microsoft Office, with a proactive attitude. Attractive benefits include a bonus scheme and private medical insurance.
Junior Web Developer (C# / Blazor) - Data Dashboards
SSY Carnegie LLP
Junior Compliance Analyst Location: London. DOE. This entry level role provides an excellent opportunity to gain hands on experience in regulatory compliance within the financial services industry. The successful candidate will support the compliance team in ensuring that the organisation adheres to applicable laws, regulations and internal policies. You will assist with monitoring regulatory requirements, onboarding new clients and maintaining client records as well as all other compliance records to support the development of a strong compliance culture across the business. Responsibilities Assist the compliance team in monitoring and ensuring adherence to relevant financial regulations and internal policies Support the review and maintenance of compliance documentation, policies, and procedures Help conduct compliance monitoring reviews and internal audits Assist with onboarding new clients and carrying out due diligence, KYC and AML checks Support the investigation and reporting of potential compliance issues or breaches Maintain accurate compliance records, registers and logs Assist with regulatory reporting and data collection Monitor regulatory updates and assist in summarising key changes Support compliance training initiatives for employees Work with different departments to promote best compliance practices Skills Required Essential Strong attention to detail Good organisational and time management skills Strong written and verbal communication skills Proficiency in Microsoft Office (Excel, Word, PowerPoint) Desirable Awareness of AML, KYC, FCA regulations or financial compliance frameworks Internship or work experience in financial services or compliance Interest in pursuing professional qualifications (e.g., ICA, CISI, or ACAMS) Closing date for applications: 30th June 2026 First Line Support (IT) Location: London We're looking for someone who brings a perfect blend of experience and qualifications, fits seamlessly into our culture, and thrives in a team environment while being resourceful and capable of working independently. You should have strong problem solving abilities, excellent IT skills, an exceptional eye for detail, and the drive to succeed. Responsibilities Serve as the first point of contact for IT support across the London office, handling helpdesk ticket logging, issue resolution and regular status updates, ensuring seamless communication and adherence to IT and security processes Accurately log, categorise and prioritise incoming IT helpdesk tickets using designated ticketing systems, ensuring all relevant details are captured for timely resolution Provide general user support deskside to our London office - troubleshooting issues, answering IT questions and handling password resets Provide general user remote desktop support for the Dubai, European, US and Singapore offices Support and administer local Intune devices Maintain IT equipment in conference rooms and shared office spaces Manage local IT asset inventory and procurement processes Collaborate with various teams across our offices in Europe, Singapore and USA to ensure the effective implementation of IT services, project rollouts and support, fostering a cohesive working environment Implement and maintain security best practices and compliance requirements Contribute to the continuous improvement of IT operations and user satisfaction Undertake any other duties as reasonably requested Skills Required 1+ years of experience in IT operations or support roles, preferably in a fast growing, fast paced company Strong knowledge of Windows operating systems Office 365 administration, SharePoint Experience in establishing and applying security practices and compliance requirements Excellent problem solving and troubleshooting skills Excellent written and verbal communication skills Ability to work independently with minimal supervision in a fast paced environment Passion for learning and adapting to new technologies Team first mindset with a customer centric approach to IT support Junior Developer (C# / Blazor) Location: London A web developer role building and maintaining dynamic dashboards, reports and data portals that support our broker and research desks. You will work closely with colleagues across the business, translating their requirements into clean, functional web solutions on our data driven platform. Responsibilities Support SSY broker and research desks by generating interactive dashboards and high quality market reports Build and maintain web based products and data queries as required by SSY research, brokers and their clients Assist in the development of SSY's bespoke data products, providing technical support and ensuring data integrity Collaborate with colleagues to ensure consistent technology applications and data delivery across our 28 global offices Skills Required Essential Proficiency in a strongly typed programming language (e.g. C#, Java, Typescript) Experience in SQL, including writing complex queries and managing data structures Solid understanding of core web technologies (HTML, CSS) Desirable Experience with Microsoft Fabric and Excel is a plus, specifically for migrating or integrating legacy data into modern web formats Python experience is advantageous for data processing and visualisation Understanding of good UI, UX and web design Bachelor's degree in a STEM field is preferred UK Right to Work is essential. We are unable to provide visa sponsorship for this role now or in the future. Closing date for applications: Tuesday 30th June
08/06/2026
Full time
Junior Compliance Analyst Location: London. DOE. This entry level role provides an excellent opportunity to gain hands on experience in regulatory compliance within the financial services industry. The successful candidate will support the compliance team in ensuring that the organisation adheres to applicable laws, regulations and internal policies. You will assist with monitoring regulatory requirements, onboarding new clients and maintaining client records as well as all other compliance records to support the development of a strong compliance culture across the business. Responsibilities Assist the compliance team in monitoring and ensuring adherence to relevant financial regulations and internal policies Support the review and maintenance of compliance documentation, policies, and procedures Help conduct compliance monitoring reviews and internal audits Assist with onboarding new clients and carrying out due diligence, KYC and AML checks Support the investigation and reporting of potential compliance issues or breaches Maintain accurate compliance records, registers and logs Assist with regulatory reporting and data collection Monitor regulatory updates and assist in summarising key changes Support compliance training initiatives for employees Work with different departments to promote best compliance practices Skills Required Essential Strong attention to detail Good organisational and time management skills Strong written and verbal communication skills Proficiency in Microsoft Office (Excel, Word, PowerPoint) Desirable Awareness of AML, KYC, FCA regulations or financial compliance frameworks Internship or work experience in financial services or compliance Interest in pursuing professional qualifications (e.g., ICA, CISI, or ACAMS) Closing date for applications: 30th June 2026 First Line Support (IT) Location: London We're looking for someone who brings a perfect blend of experience and qualifications, fits seamlessly into our culture, and thrives in a team environment while being resourceful and capable of working independently. You should have strong problem solving abilities, excellent IT skills, an exceptional eye for detail, and the drive to succeed. Responsibilities Serve as the first point of contact for IT support across the London office, handling helpdesk ticket logging, issue resolution and regular status updates, ensuring seamless communication and adherence to IT and security processes Accurately log, categorise and prioritise incoming IT helpdesk tickets using designated ticketing systems, ensuring all relevant details are captured for timely resolution Provide general user support deskside to our London office - troubleshooting issues, answering IT questions and handling password resets Provide general user remote desktop support for the Dubai, European, US and Singapore offices Support and administer local Intune devices Maintain IT equipment in conference rooms and shared office spaces Manage local IT asset inventory and procurement processes Collaborate with various teams across our offices in Europe, Singapore and USA to ensure the effective implementation of IT services, project rollouts and support, fostering a cohesive working environment Implement and maintain security best practices and compliance requirements Contribute to the continuous improvement of IT operations and user satisfaction Undertake any other duties as reasonably requested Skills Required 1+ years of experience in IT operations or support roles, preferably in a fast growing, fast paced company Strong knowledge of Windows operating systems Office 365 administration, SharePoint Experience in establishing and applying security practices and compliance requirements Excellent problem solving and troubleshooting skills Excellent written and verbal communication skills Ability to work independently with minimal supervision in a fast paced environment Passion for learning and adapting to new technologies Team first mindset with a customer centric approach to IT support Junior Developer (C# / Blazor) Location: London A web developer role building and maintaining dynamic dashboards, reports and data portals that support our broker and research desks. You will work closely with colleagues across the business, translating their requirements into clean, functional web solutions on our data driven platform. Responsibilities Support SSY broker and research desks by generating interactive dashboards and high quality market reports Build and maintain web based products and data queries as required by SSY research, brokers and their clients Assist in the development of SSY's bespoke data products, providing technical support and ensuring data integrity Collaborate with colleagues to ensure consistent technology applications and data delivery across our 28 global offices Skills Required Essential Proficiency in a strongly typed programming language (e.g. C#, Java, Typescript) Experience in SQL, including writing complex queries and managing data structures Solid understanding of core web technologies (HTML, CSS) Desirable Experience with Microsoft Fabric and Excel is a plus, specifically for migrating or integrating legacy data into modern web formats Python experience is advantageous for data processing and visualisation Understanding of good UI, UX and web design Bachelor's degree in a STEM field is preferred UK Right to Work is essential. We are unable to provide visa sponsorship for this role now or in the future. Closing date for applications: Tuesday 30th June
Desktop Support Analyst - Grow in IT & Travel Tech
Hollybank Trustees Ltd Burnham, Buckinghamshire
Location: On site / Buckingham Ave, Slough SL1 4PF, UK job type: Permanent / Full-time Sector and subsector: Corporate Services IT Salary: Negotiable salary Who we are and what we do Atcore, part of Travelsoft, is a global travel technology provider, with an unrivalled reputation for innovation and partnership spanning our 40 year history. ATCOM, our market leading reservation and distribution platform, powers business transformation for the global brands we partner, brands such as TUI, easyJet holidays, DER Touristik and Center Parcs, delivering increased profitability through operational efficiencies and optimal customer experience. Combining unparalleled industry expertise with market leading proven technology, ATCOM powers over 23 million holidays and over £20 billion in bookings for our partners each year. We have an exciting opportunity for a junior Desktop Support Analyst to join our ITS team and provide first-line and hands-on IT support across Atcore's internal technology estate. This role is ideal for someone early in their IT support career who is keen to learn, build practical experience, and grow within a supportive team environment. What you would do as our Desktop Support Analyst Provide day-to-day support for desktop and laptop devices across the business Assist with the deployment, setup, maintenance, and troubleshooting of Windows devices, Microsoft 365 applications, and other standard business software Support basic hardware configuration, device troubleshooting, and break-fix activities Help users with mobile device connectivity to corporate applications such as email and multi-factor authentication Provide support for Microsoft Voice2Teams telephony issues, escalating more complex problems where appropriate Carry out basic network connectivity troubleshooting and assist with network port patching when required Maintain clear and accurate updates in the ITSM ticketing system (ServiceNow) Support asset management and keep hardware and software records up to date Assist with Active Directory user account updates, including moves, adds, and changes Work closely with the wider IT team to learn processes, follow standards, and support the delivery of a reliable internal IT service To be successful in this role, you should be able to demonstrate the following Some previous experience in an IT support, service desk, helpdesk, or customer-facing technical role, whether through work experience, apprenticeship, placement, or similar A good basic understanding of Windows operating systems, Microsoft 365 / Office, and common desktop applications An interest in learning how to deploy, support, and maintain desktop and laptop devices in a business environment Awareness of basic networking concepts and the ability to help diagnose straightforward connectivity issues Exposure to user account administration, endpoint setup, or ticketing systems would be beneficial but is not essential A methodical approach to problem-solving, with good attention to detail and the ability to follow processes and guidance Strong communication and customer service skills, with a willingness to learn from colleagues and escalat ing? issues appropriately A positive, proactive attitude and enthusiasm for building a career in IT support We offer a wide range of benefits including employer-matched pension, travel insurance, healthcare schemes, life insurance, and more. We pride ourselves on retaining and developing our people, with a uniquely low employee turnover rate of around 5% and most employees having been with us for over 10 years. Based in Slough, UK, Atcore employs around 250 people with an unrivalled combination of industry and technical expertise. Join us in supporting technology that powers millions of travel experiences worldwide.
27/05/2026
Full time
Location: On site / Buckingham Ave, Slough SL1 4PF, UK job type: Permanent / Full-time Sector and subsector: Corporate Services IT Salary: Negotiable salary Who we are and what we do Atcore, part of Travelsoft, is a global travel technology provider, with an unrivalled reputation for innovation and partnership spanning our 40 year history. ATCOM, our market leading reservation and distribution platform, powers business transformation for the global brands we partner, brands such as TUI, easyJet holidays, DER Touristik and Center Parcs, delivering increased profitability through operational efficiencies and optimal customer experience. Combining unparalleled industry expertise with market leading proven technology, ATCOM powers over 23 million holidays and over £20 billion in bookings for our partners each year. We have an exciting opportunity for a junior Desktop Support Analyst to join our ITS team and provide first-line and hands-on IT support across Atcore's internal technology estate. This role is ideal for someone early in their IT support career who is keen to learn, build practical experience, and grow within a supportive team environment. What you would do as our Desktop Support Analyst Provide day-to-day support for desktop and laptop devices across the business Assist with the deployment, setup, maintenance, and troubleshooting of Windows devices, Microsoft 365 applications, and other standard business software Support basic hardware configuration, device troubleshooting, and break-fix activities Help users with mobile device connectivity to corporate applications such as email and multi-factor authentication Provide support for Microsoft Voice2Teams telephony issues, escalating more complex problems where appropriate Carry out basic network connectivity troubleshooting and assist with network port patching when required Maintain clear and accurate updates in the ITSM ticketing system (ServiceNow) Support asset management and keep hardware and software records up to date Assist with Active Directory user account updates, including moves, adds, and changes Work closely with the wider IT team to learn processes, follow standards, and support the delivery of a reliable internal IT service To be successful in this role, you should be able to demonstrate the following Some previous experience in an IT support, service desk, helpdesk, or customer-facing technical role, whether through work experience, apprenticeship, placement, or similar A good basic understanding of Windows operating systems, Microsoft 365 / Office, and common desktop applications An interest in learning how to deploy, support, and maintain desktop and laptop devices in a business environment Awareness of basic networking concepts and the ability to help diagnose straightforward connectivity issues Exposure to user account administration, endpoint setup, or ticketing systems would be beneficial but is not essential A methodical approach to problem-solving, with good attention to detail and the ability to follow processes and guidance Strong communication and customer service skills, with a willingness to learn from colleagues and escalat ing? issues appropriately A positive, proactive attitude and enthusiasm for building a career in IT support We offer a wide range of benefits including employer-matched pension, travel insurance, healthcare schemes, life insurance, and more. We pride ourselves on retaining and developing our people, with a uniquely low employee turnover rate of around 5% and most employees having been with us for over 10 years. Based in Slough, UK, Atcore employs around 250 people with an unrivalled combination of industry and technical expertise. Join us in supporting technology that powers millions of travel experiences worldwide.
Desktop Support Analyst
Hollybank Trustees Ltd Burnham, Buckinghamshire
Location: On site / Buckingham Ave, Slough SL1 4PF, UK job type: Permanent / Full-time Sector and subsector: Corporate Services IT Salary: Negotiable salary Who we are and what we do Atcore, part of Travelsoft, is a global travel technology provider, with an unrivalled reputation for innovation and partnership spanning our 40 year history. ATCOM, our market leading reservation and distribution platform, powers business transformation for the global brands we partner, brands such as TUI, easyJet holidays, DER Touristik and Center Parcs, delivering increased profitability through operational efficiencies and optimal customer experience. Combining unparalleled industry expertise with market leading proven technology, ATCOM powers over 23 million holidays and over £20 billion in bookings for our partners each year. We have an exciting opportunity for a junior Desktop Support Analyst to join our ITS team and provide first-line and hands-on IT support across Atcore's internal technology estate. This role is ideal for someone early in their IT support career who is keen to learn, build practical experience, and grow within a supportive team environment. What you would do as our Desktop Support Analyst Provide day-to-day support for desktop and laptop devices across the business Assist with the deployment, setup, maintenance, and troubleshooting of Windows devices, Microsoft 365 applications, and other standard business software Support basic hardware configuration, device troubleshooting, and break-fix activities Help users with mobile device connectivity to corporate applications such as email and multi-factor authentication Provide support for Microsoft Voice2Teams telephony issues, escalating more complex problems where appropriate Carry out basic network connectivity troubleshooting and assist with network port patching when required Maintain clear and accurate updates in the ITSM ticketing system (ServiceNow) Support asset management and keep hardware and software records up to date Assist with Active Directory user account updates, including moves, adds, and changes Work closely with the wider IT team to learn processes, follow standards, and support the delivery of a reliable internal IT service To be successful in this role, you should be able to demonstrate the following Some previous experience in an IT support, service desk, helpdesk, or customer-facing technical role, whether through work experience, apprenticeship, placement, or similar A good basic understanding of Windows operating systems, Microsoft 365 / Office, and common desktop applications An interest in learning how to deploy, support, and maintain desktop and laptop devices in a business environment Awareness of basic networking concepts and the ability to help diagnose straightforward connectivity issues Exposure to user account administration, endpoint setup, or ticketing systems would be beneficial but is not essential A methodical approach to problem-solving, with good attention to detail and the ability to follow processes and guidance Strong communication and customer service skills, with a willingness to learn from colleagues and escalat ing? issues appropriately A positive, proactive attitude and enthusiasm for building a career in IT support We offer a wide range of benefits including employer-matched pension, travel insurance, healthcare schemes, life insurance, and more. We pride ourselves on retaining and developing our people, with a uniquely low employee turnover rate of around 5% and most employees having been with us for over 10 years. Based in Slough, UK, Atcore employs around 250 people with an unrivalled combination of industry and technical expertise. Join us in supporting technology that powers millions of travel experiences worldwide.
26/05/2026
Full time
Location: On site / Buckingham Ave, Slough SL1 4PF, UK job type: Permanent / Full-time Sector and subsector: Corporate Services IT Salary: Negotiable salary Who we are and what we do Atcore, part of Travelsoft, is a global travel technology provider, with an unrivalled reputation for innovation and partnership spanning our 40 year history. ATCOM, our market leading reservation and distribution platform, powers business transformation for the global brands we partner, brands such as TUI, easyJet holidays, DER Touristik and Center Parcs, delivering increased profitability through operational efficiencies and optimal customer experience. Combining unparalleled industry expertise with market leading proven technology, ATCOM powers over 23 million holidays and over £20 billion in bookings for our partners each year. We have an exciting opportunity for a junior Desktop Support Analyst to join our ITS team and provide first-line and hands-on IT support across Atcore's internal technology estate. This role is ideal for someone early in their IT support career who is keen to learn, build practical experience, and grow within a supportive team environment. What you would do as our Desktop Support Analyst Provide day-to-day support for desktop and laptop devices across the business Assist with the deployment, setup, maintenance, and troubleshooting of Windows devices, Microsoft 365 applications, and other standard business software Support basic hardware configuration, device troubleshooting, and break-fix activities Help users with mobile device connectivity to corporate applications such as email and multi-factor authentication Provide support for Microsoft Voice2Teams telephony issues, escalating more complex problems where appropriate Carry out basic network connectivity troubleshooting and assist with network port patching when required Maintain clear and accurate updates in the ITSM ticketing system (ServiceNow) Support asset management and keep hardware and software records up to date Assist with Active Directory user account updates, including moves, adds, and changes Work closely with the wider IT team to learn processes, follow standards, and support the delivery of a reliable internal IT service To be successful in this role, you should be able to demonstrate the following Some previous experience in an IT support, service desk, helpdesk, or customer-facing technical role, whether through work experience, apprenticeship, placement, or similar A good basic understanding of Windows operating systems, Microsoft 365 / Office, and common desktop applications An interest in learning how to deploy, support, and maintain desktop and laptop devices in a business environment Awareness of basic networking concepts and the ability to help diagnose straightforward connectivity issues Exposure to user account administration, endpoint setup, or ticketing systems would be beneficial but is not essential A methodical approach to problem-solving, with good attention to detail and the ability to follow processes and guidance Strong communication and customer service skills, with a willingness to learn from colleagues and escalat ing? issues appropriately A positive, proactive attitude and enthusiasm for building a career in IT support We offer a wide range of benefits including employer-matched pension, travel insurance, healthcare schemes, life insurance, and more. We pride ourselves on retaining and developing our people, with a uniquely low employee turnover rate of around 5% and most employees having been with us for over 10 years. Based in Slough, UK, Atcore employs around 250 people with an unrivalled combination of industry and technical expertise. Join us in supporting technology that powers millions of travel experiences worldwide.
TXP
Junior 1st Line Support Analyst
TXP
Junior 1st Line Support Analyst 3 Month contract Start: 6th October 2025 Full time hours, Mon - Fri Market day rate (Inside IR35) - Please enquire Location: Warwickshire/Hybrid working We are recruiting for a customer focused 1st Line Support Analyst to start on the 6th October 2025. This temporary opportunity is working at our client's impressive HQ site in Warwickshire (hybrid/remote working options are available). As a 1st Line Support Analyst your position will align to our client's Datacentre Exit program (Netskope, CISCO Connect Anytime for VPN connection). Your role will be to reach out to a list of users to push through the change. The successful candidate doesn't need to be seasoned service desk professional; our client is happy to consider Graduates who are very technology competent and have a strong customer service background. You will be required to be on client site for the first 2 weeks of the assignment for training in Warwickshire; thereafter remote/hybrid working options are available. This position is a very customer facing role so strong communications are key. To be able to work from home/remotely, you will have a professional environment where there are limited interruptions/distractions. Must be able to start by the 6th October for an initial period of 3 months; there is the potential opportunity for the role to extend into next year. Skills/Experience - Experience in a busy telephone based customer services environment Experience in a 1st line IT service desk/helpdesk role or customer services role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Demonstrable analytical and problem-solving skills Desirable: Some Datacentre/Cloud deployment experience If you would like to be considered - please forward your application ASAP to Jackie Dean at TXP and we will contact you shortly with an update on your application. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
02/10/2025
Full time
Junior 1st Line Support Analyst 3 Month contract Start: 6th October 2025 Full time hours, Mon - Fri Market day rate (Inside IR35) - Please enquire Location: Warwickshire/Hybrid working We are recruiting for a customer focused 1st Line Support Analyst to start on the 6th October 2025. This temporary opportunity is working at our client's impressive HQ site in Warwickshire (hybrid/remote working options are available). As a 1st Line Support Analyst your position will align to our client's Datacentre Exit program (Netskope, CISCO Connect Anytime for VPN connection). Your role will be to reach out to a list of users to push through the change. The successful candidate doesn't need to be seasoned service desk professional; our client is happy to consider Graduates who are very technology competent and have a strong customer service background. You will be required to be on client site for the first 2 weeks of the assignment for training in Warwickshire; thereafter remote/hybrid working options are available. This position is a very customer facing role so strong communications are key. To be able to work from home/remotely, you will have a professional environment where there are limited interruptions/distractions. Must be able to start by the 6th October for an initial period of 3 months; there is the potential opportunity for the role to extend into next year. Skills/Experience - Experience in a busy telephone based customer services environment Experience in a 1st line IT service desk/helpdesk role or customer services role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Demonstrable analytical and problem-solving skills Desirable: Some Datacentre/Cloud deployment experience If you would like to be considered - please forward your application ASAP to Jackie Dean at TXP and we will contact you shortly with an update on your application. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
TXP
Junior 1st Line Support Analyst
TXP
Junior 1st Line Support Analyst 3 Month contract Start: 6th October 2025 Full time hours, Mon - Fri Market day rate (Inside IR35) - Please enquire Location: Warwickshire/Hybrid working We are recruiting for a customer focused 1st Line Support Analyst to start on the 6th October 2025. This temporary opportunity is working at our client's impressive HQ site in Warwickshire (hybrid/remote working options are available). As a 1st Line Support Analyst your position will align to our client's Datacentre Exit program (Netskope, CISCO Connect Anytime for VPN connection). Your role will be to reach out to a list of users to push through the change. The successful candidate doesn't need to be seasoned service desk professional; our client is happy to consider Graduates who are very technology competent and have a strong customer service background. You will be required to be on client site for the first 2 weeks of the assignment for training in Warwickshire; thereafter remote/hybrid working options are available. This position is a very customer facing role so strong communications are key. To be able to work from home/remotely, you will have a professional environment where there are limited interruptions/distractions. Must be able to start by the 6th October for an initial period of 3 months; there is the potential opportunity for the role to extend into next year. Skills/Experience - Experience in a busy telephone based customer services environment Experience in a 1st line IT service desk/helpdesk role or customer services role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Demonstrable analytical and problem-solving skills Desirable: Some Datacentre/Cloud deployment experience If you would like to be considered - please forward your application ASAP to Jackie Dean at TXP and we will contact you shortly with an update on your application. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
02/10/2025
Contractor
Junior 1st Line Support Analyst 3 Month contract Start: 6th October 2025 Full time hours, Mon - Fri Market day rate (Inside IR35) - Please enquire Location: Warwickshire/Hybrid working We are recruiting for a customer focused 1st Line Support Analyst to start on the 6th October 2025. This temporary opportunity is working at our client's impressive HQ site in Warwickshire (hybrid/remote working options are available). As a 1st Line Support Analyst your position will align to our client's Datacentre Exit program (Netskope, CISCO Connect Anytime for VPN connection). Your role will be to reach out to a list of users to push through the change. The successful candidate doesn't need to be seasoned service desk professional; our client is happy to consider Graduates who are very technology competent and have a strong customer service background. You will be required to be on client site for the first 2 weeks of the assignment for training in Warwickshire; thereafter remote/hybrid working options are available. This position is a very customer facing role so strong communications are key. To be able to work from home/remotely, you will have a professional environment where there are limited interruptions/distractions. Must be able to start by the 6th October for an initial period of 3 months; there is the potential opportunity for the role to extend into next year. Skills/Experience - Experience in a busy telephone based customer services environment Experience in a 1st line IT service desk/helpdesk role or customer services role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Demonstrable analytical and problem-solving skills Desirable: Some Datacentre/Cloud deployment experience If you would like to be considered - please forward your application ASAP to Jackie Dean at TXP and we will contact you shortly with an update on your application. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Reed
IT Support Analyst - 1st/2nd Line - Maldon
Reed Maldon, Essex
1st / 2nd Line IT Support Analyst 1st / 2nd Line Support Analyst required to join a leading manufacturing organisation based in Maldon to help support the businesses IT function. A fast-paced environment within an exciting business and a fantastic team behind you! This is a fantastic opportunity for any 1st / 2nd Line Support Analyst to take the next step in their career and be presented with a broad range of bespoke and off-the-shelf technologies. As well as day to day user support and troubleshooting the 1st / 2nd Line Support Analyst will also be heavily involved in the deployment and integration of new technical features to the IT estate. The organisation is open to the type of background and experience individuals have and will consider junior candidates as well as people with a number of years experience. Responsibilities of the role: * Provide First Line to end users of business applications (training also where needed) * Work closely with Third Parties and Colleagues to resolve IT Issues * Diagnose and Solve IT Software, Hardware and Infrastructure issues * Carry out IT Audits and Health Checks of software, hardware and Infrastructure * Monitor and control projects related to business info systems improvement and deployment. * At least 12 months experience within 1st / 2nd line Support (less than this will be considered) * Experience in support Office 365 / 2016, Active Directory as well as Windows 10 * Exposure to support ERP Systems (Desirable) * Excellent communication skills on all levels, both written and verbal * A keen eye and high levels of attention to detail * Any offer for this position will be subject to Right to Work If you are a 1st / 2nd Line Support Analyst with relevant experience then please take advantage of this excellent opportunity to fully utilise your skillset in a new environment, by hitting apply now IT Support/Technical Support/IT Helpdesk/Service Desk/ First Line Support/1st/2nd Line Support/ IT Support Engineer/IT Support Analyst/1st Line/2nd Line/ERP
03/02/2022
Full time
1st / 2nd Line IT Support Analyst 1st / 2nd Line Support Analyst required to join a leading manufacturing organisation based in Maldon to help support the businesses IT function. A fast-paced environment within an exciting business and a fantastic team behind you! This is a fantastic opportunity for any 1st / 2nd Line Support Analyst to take the next step in their career and be presented with a broad range of bespoke and off-the-shelf technologies. As well as day to day user support and troubleshooting the 1st / 2nd Line Support Analyst will also be heavily involved in the deployment and integration of new technical features to the IT estate. The organisation is open to the type of background and experience individuals have and will consider junior candidates as well as people with a number of years experience. Responsibilities of the role: * Provide First Line to end users of business applications (training also where needed) * Work closely with Third Parties and Colleagues to resolve IT Issues * Diagnose and Solve IT Software, Hardware and Infrastructure issues * Carry out IT Audits and Health Checks of software, hardware and Infrastructure * Monitor and control projects related to business info systems improvement and deployment. * At least 12 months experience within 1st / 2nd line Support (less than this will be considered) * Experience in support Office 365 / 2016, Active Directory as well as Windows 10 * Exposure to support ERP Systems (Desirable) * Excellent communication skills on all levels, both written and verbal * A keen eye and high levels of attention to detail * Any offer for this position will be subject to Right to Work If you are a 1st / 2nd Line Support Analyst with relevant experience then please take advantage of this excellent opportunity to fully utilise your skillset in a new environment, by hitting apply now IT Support/Technical Support/IT Helpdesk/Service Desk/ First Line Support/1st/2nd Line Support/ IT Support Engineer/IT Support Analyst/1st Line/2nd Line/ERP
hireful.
IT Service Desk Engineer
hireful. Cambridge, Cambridgeshire
Are you a customer focussed IT Support individual looking to continue providing first class client support to some high-profile clients across the UK? You will be joining a growing MSP and will be part of a busy and constantly growing Support team. We are looking for IT professionals who are keen to continue developing their skills set, allowing them to progress within the organisation. This company pride themselves on developing their staff and promoting from within. We are looking for individuals at all levels from Junior-Senior. Location: Cambridge Salary: to £30k base, plus profit share bonus, 5% Pension, BUPA Healthcare, 25 days holiday etc Hours: between 8am - 6:30pm mon-fri What you will bring to the team: Previous experience in an IT Support environment, proving support via phone, email etc. Experience of remote service management Experience of any of the following Microsoft tech would be beneficial: Azure AD, Office 365, SharePoint and virtualization with VMware vsphere. Experience monitoring and troubleshooting performance issues. Strong communication skills with the will to consistently provide a first-class service to clients. A keen problem solver. Keywords: It Service Desk Engineer, VMware, Azure Active Directory, IT Support Analyst, 1st Line Support, 2nd Line Support, Service Desk Engineer, IT Support Engineer, Desktop Support, IT Helpdesk Engineer, Office 365, Application Support, IT Support
04/11/2021
Full time
Are you a customer focussed IT Support individual looking to continue providing first class client support to some high-profile clients across the UK? You will be joining a growing MSP and will be part of a busy and constantly growing Support team. We are looking for IT professionals who are keen to continue developing their skills set, allowing them to progress within the organisation. This company pride themselves on developing their staff and promoting from within. We are looking for individuals at all levels from Junior-Senior. Location: Cambridge Salary: to £30k base, plus profit share bonus, 5% Pension, BUPA Healthcare, 25 days holiday etc Hours: between 8am - 6:30pm mon-fri What you will bring to the team: Previous experience in an IT Support environment, proving support via phone, email etc. Experience of remote service management Experience of any of the following Microsoft tech would be beneficial: Azure AD, Office 365, SharePoint and virtualization with VMware vsphere. Experience monitoring and troubleshooting performance issues. Strong communication skills with the will to consistently provide a first-class service to clients. A keen problem solver. Keywords: It Service Desk Engineer, VMware, Azure Active Directory, IT Support Analyst, 1st Line Support, 2nd Line Support, Service Desk Engineer, IT Support Engineer, Desktop Support, IT Helpdesk Engineer, Office 365, Application Support, IT Support
TalentSpa
Temporary Junior System Support Analyst
TalentSpa Shipley, Yorkshire
Our client is passionate about helping their customers and communities live sustainable lives now and in the long term. They are trusted experts in the design, build, and operation of Heat and Energy networks. Through the innovative new solutions they build, and through the continuous optimisation of the networks they operate, they are instrumental in the delivery of the UK's Climate change agenda. They are currently looking for a Temporary Junior System Support Analyst to join their busy team in Shipley, West Yorkshire. The focus of this role is to support the Systems Manager to maintain all aspects of the IT infrastructure. You will take ownership for incidents and escalate them where necessary to see them through to resolution. Junior System Support Analyst Duties: Serving as the first point of contact for IT support within the organization Logging, prioritizing, and processing support calls through the internal helpdesk Installing, configuring, and maintaining software and hardware components of computer, mobile and networking systems Planning and undertaking scheduled maintenance, patching and upgrades Setup and ongoing admin of user accounts and security access Investigating, diagnosing, and resolving software and hardware faults Maintaining and updating technical documentation regularly Stock management and asset control of all IT hardware Proactive monitoring of systems for alerts Ongoing maintenance of system backups. Junior System Support Analyst Requirements: Good problem solving/troubleshooting skills Strong interpersonal and communications skills, both written and verbal Excellent customer service skills Ability to provide advice to non-technical aware end users Organized with good time management skills A 'can do' attitude to challenging issues Excellent planning, organizational and administrative skills Good working knowledge of Microsoft products including Office 365, Windows 10, Active Directory, Windows Server, and Exchange Knowledge of network infrastructure including TCP/IP A minimum of 2-3 years proven experience in an IT support role (1st/2ndline) Desirable: Experience administering Microsoft server environments (2012 R2, 2016, 2019) Knowledge of VMWare Knowledge of Veeam Backup and replication software A Solid understanding of advanced networking, including VPNs and VLANS Exposure to MS Azure. About the Company: Our client is one of the UK's largest, most experienced, and capable providers of prepayment, metering and other related services to community and district heating schemes. They make a success of schemes owned by local authorities, housing associations and private landlords. They help to optimize energy efficiency, keep costs fair, and protect the most vulnerable residents from fuel poverty. They are passionate about helping their customers and communities live sustainable lives now and in the long term. They are trusted experts in the design, build, and operation of Heat and Energy networks. Through the innovative new solutions they build, and through the continuous optimization of the networks they operate, they are instrumental in the delivery of the UK's Climate change agenda. If you think you are suitable for the Temporary Junior System Support Analyst role then please apply today!
07/10/2021
Seasonal
Our client is passionate about helping their customers and communities live sustainable lives now and in the long term. They are trusted experts in the design, build, and operation of Heat and Energy networks. Through the innovative new solutions they build, and through the continuous optimisation of the networks they operate, they are instrumental in the delivery of the UK's Climate change agenda. They are currently looking for a Temporary Junior System Support Analyst to join their busy team in Shipley, West Yorkshire. The focus of this role is to support the Systems Manager to maintain all aspects of the IT infrastructure. You will take ownership for incidents and escalate them where necessary to see them through to resolution. Junior System Support Analyst Duties: Serving as the first point of contact for IT support within the organization Logging, prioritizing, and processing support calls through the internal helpdesk Installing, configuring, and maintaining software and hardware components of computer, mobile and networking systems Planning and undertaking scheduled maintenance, patching and upgrades Setup and ongoing admin of user accounts and security access Investigating, diagnosing, and resolving software and hardware faults Maintaining and updating technical documentation regularly Stock management and asset control of all IT hardware Proactive monitoring of systems for alerts Ongoing maintenance of system backups. Junior System Support Analyst Requirements: Good problem solving/troubleshooting skills Strong interpersonal and communications skills, both written and verbal Excellent customer service skills Ability to provide advice to non-technical aware end users Organized with good time management skills A 'can do' attitude to challenging issues Excellent planning, organizational and administrative skills Good working knowledge of Microsoft products including Office 365, Windows 10, Active Directory, Windows Server, and Exchange Knowledge of network infrastructure including TCP/IP A minimum of 2-3 years proven experience in an IT support role (1st/2ndline) Desirable: Experience administering Microsoft server environments (2012 R2, 2016, 2019) Knowledge of VMWare Knowledge of Veeam Backup and replication software A Solid understanding of advanced networking, including VPNs and VLANS Exposure to MS Azure. About the Company: Our client is one of the UK's largest, most experienced, and capable providers of prepayment, metering and other related services to community and district heating schemes. They make a success of schemes owned by local authorities, housing associations and private landlords. They help to optimize energy efficiency, keep costs fair, and protect the most vulnerable residents from fuel poverty. They are passionate about helping their customers and communities live sustainable lives now and in the long term. They are trusted experts in the design, build, and operation of Heat and Energy networks. Through the innovative new solutions they build, and through the continuous optimization of the networks they operate, they are instrumental in the delivery of the UK's Climate change agenda. If you think you are suitable for the Temporary Junior System Support Analyst role then please apply today!
CV Screen
Trainee IT Support Technician
CV Screen
Trainee IT Support Technician - Great Career Starter Perth, Perthshire Salary to £19,000 CV Screen is recruiting for a 1st Line Support Technician for a fantastic organisation based in Perth, Perthshire. This is a full-time permanent post, where you will work in the office on Tuesdays, Wednesdas and Thursdays, with Monday and Friday at home. Role has a salary of £18000 depending on experience. The Trainee IT Support Technician will work on a busy helpdesk and will ideally have some experience of supporting a range of Windows Operating Systems including Windows 7 and 10 and MS Office software packages and related hardware. ITIL service management skills are desirable. The role would suit a Trainee or Graduate looking for their first role within IT. Required skills: - Excellent customer service skills, it is desirable to have worked in an IT Support capacity (either helpdesk or Service Desk) - Service Management experience (ITIL preferable) - Strong customer service and problem-solving skills Who would suit this role? This is a superb opportunity for a junior IT Support Analyst or 1st Line Support Technician looking to join a leading Environmental company employing hundreds of staff in offices throughout the UK. Salary: Basic salary to £19,000 basic plus pension. Location: Perth, Perthshire Commute from: Stirling / Dundee / Dunfermline / Falkirk / Crieff / Kirkcaldy / Forfar To Apply: Please email your CV to Peter Strutt of CV Screen in strict confidence. CV Screen is the Recruitment Agency managing this vacancy. Summary: - IT Support Technician vacancy in Perth. Perthshire - Must have IT Support experience with Windows and ITIL preferable - Strong technical troubleshooting and problem-solving skills CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website.
06/10/2021
Full time
Trainee IT Support Technician - Great Career Starter Perth, Perthshire Salary to £19,000 CV Screen is recruiting for a 1st Line Support Technician for a fantastic organisation based in Perth, Perthshire. This is a full-time permanent post, where you will work in the office on Tuesdays, Wednesdas and Thursdays, with Monday and Friday at home. Role has a salary of £18000 depending on experience. The Trainee IT Support Technician will work on a busy helpdesk and will ideally have some experience of supporting a range of Windows Operating Systems including Windows 7 and 10 and MS Office software packages and related hardware. ITIL service management skills are desirable. The role would suit a Trainee or Graduate looking for their first role within IT. Required skills: - Excellent customer service skills, it is desirable to have worked in an IT Support capacity (either helpdesk or Service Desk) - Service Management experience (ITIL preferable) - Strong customer service and problem-solving skills Who would suit this role? This is a superb opportunity for a junior IT Support Analyst or 1st Line Support Technician looking to join a leading Environmental company employing hundreds of staff in offices throughout the UK. Salary: Basic salary to £19,000 basic plus pension. Location: Perth, Perthshire Commute from: Stirling / Dundee / Dunfermline / Falkirk / Crieff / Kirkcaldy / Forfar To Apply: Please email your CV to Peter Strutt of CV Screen in strict confidence. CV Screen is the Recruitment Agency managing this vacancy. Summary: - IT Support Technician vacancy in Perth. Perthshire - Must have IT Support experience with Windows and ITIL preferable - Strong technical troubleshooting and problem-solving skills CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website.
CVL
Support Analyst - £22k-£24k - Southampton, Hampshire
CVL Southampton, UK
IT Support Analyst £22k - £24k Southampton, Hampshire We are looking to recruit a highly driven IT Support Analyst to work on a virtually hosted infrastructure platform at our clients Southampton based offices. Our client works within a dynamic environment and operates on the global stage with two main facilities in the UK and office in the Asia Pacific. This company develops market leading software predominately used within the automotive industry globally. This is an exciting opportunity for a motivated individual who is looking to expand within the IT service sector. You should have a passion for IT technology and possess excellent communication skills. Required skills Ticketing systems Linux Red Hat or CentOS - Basic understanding (even from working with a Linux system at home!) SQL Server Databases - Basic table look ups Our client is passionate about supporting its employees and offers full training, but a base understanding within the following would be highly advantageous: Desirable Cloud hosted infrastructure - Amazon EC2 IT Networking Windows Servers 2012 / Linux Servers Our client will be happy to take on a Graduate with a relevant IT degree, a student with heavily focused IT extra curriculum activities or an IT junior with some commercial experience in some of the following technologies: 1st / 2nd line support, Linux Redhat, SQL Database Administration, Amazon EC2, Virtual Infrastructure hosting support, Windows Servers, Supporting Cloud Environments, Application updates This role may suit a candidate with the following job titles: Graduate, Junior, First Line Support, Second Line Support, Helpdesk, Service Desk, IT Support, Support Analyst, Support Technician Salary £22k-£24k Benefits: 20-22 days' holiday, Company Pension, Healthcare, cycle to work scheme, free parking and full training This role may suit someone with the following job titles: Graduate with relevant degree, First Line Support, 1st Line Support, Helpdesk Analyst, Junior IT Technician, Infrastructure Support Engineer We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906). Deerfoot is acting as an Employment Agency in relation to this vacancy
09/09/2016
IT Support Analyst £22k - £24k Southampton, Hampshire We are looking to recruit a highly driven IT Support Analyst to work on a virtually hosted infrastructure platform at our clients Southampton based offices. Our client works within a dynamic environment and operates on the global stage with two main facilities in the UK and office in the Asia Pacific. This company develops market leading software predominately used within the automotive industry globally. This is an exciting opportunity for a motivated individual who is looking to expand within the IT service sector. You should have a passion for IT technology and possess excellent communication skills. Required skills Ticketing systems Linux Red Hat or CentOS - Basic understanding (even from working with a Linux system at home!) SQL Server Databases - Basic table look ups Our client is passionate about supporting its employees and offers full training, but a base understanding within the following would be highly advantageous: Desirable Cloud hosted infrastructure - Amazon EC2 IT Networking Windows Servers 2012 / Linux Servers Our client will be happy to take on a Graduate with a relevant IT degree, a student with heavily focused IT extra curriculum activities or an IT junior with some commercial experience in some of the following technologies: 1st / 2nd line support, Linux Redhat, SQL Database Administration, Amazon EC2, Virtual Infrastructure hosting support, Windows Servers, Supporting Cloud Environments, Application updates This role may suit a candidate with the following job titles: Graduate, Junior, First Line Support, Second Line Support, Helpdesk, Service Desk, IT Support, Support Analyst, Support Technician Salary £22k-£24k Benefits: 20-22 days' holiday, Company Pension, Healthcare, cycle to work scheme, free parking and full training This role may suit someone with the following job titles: Graduate with relevant degree, First Line Support, 1st Line Support, Helpdesk Analyst, Junior IT Technician, Infrastructure Support Engineer We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906). Deerfoot is acting as an Employment Agency in relation to this vacancy
CVL
Support Analyst - £22k-£24k - Southampton, Hampshire
CVL Southampton, UK
IT Support Analyst £22k - £24k Southampton, Hampshire We are looking to recruit a highly driven IT Support Analyst to work on a virtually hosted infrastructure platform at our clients Southampton based offices. Our client works within a dynamic environment and operates on the global stage with two main facilities in the UK and office in the Asia Pacific. This company develops market leading software predominately used within the automotive industry globally. This is an exciting opportunity for a motivated individual who is looking to expand within the IT service sector. You should have a passion for IT technology and possess excellent communication skills. Required skills Ticketing systems Linux Red Hat or CentOS - Basic understanding (even from working with a Linux system at home!) SQL Server Databases - Basic table look ups Our client is passionate about supporting its employees and offers full training, but a base understanding within the following would be highly advantageous: Desirable Cloud hosted infrastructure - Amazon EC2 IT Networking Windows Servers 2012 / Linux Servers Our client will be happy to take on a Graduate with a relevant IT degree, a student with heavily focused IT extra curriculum activities or an IT junior with some commercial experience in some of the following technologies: 1st / 2nd line support, Linux Redhat, SQL Database Administration, Amazon EC2, Virtual Infrastructure hosting support, Windows Servers, Supporting Cloud Environments, Application updates This role may suit a candidate with the following job titles: Graduate, Junior, First Line Support, Second Line Support, Helpdesk, Service Desk, IT Support, Support Analyst, Support Technician Salary £22k-£24k Benefits: 20-22 days' holiday, Company Pension, Healthcare, cycle to work scheme, free parking and full training This role may suit someone with the following job titles: Graduate with relevant degree, First Line Support, 1st Line Support, Helpdesk Analyst, Junior IT Technician, Infrastructure Support Engineer We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906). Deerfoot is acting as an Employment Agency in relation to this vacancy
09/09/2016
IT Support Analyst £22k - £24k Southampton, Hampshire We are looking to recruit a highly driven IT Support Analyst to work on a virtually hosted infrastructure platform at our clients Southampton based offices. Our client works within a dynamic environment and operates on the global stage with two main facilities in the UK and office in the Asia Pacific. This company develops market leading software predominately used within the automotive industry globally. This is an exciting opportunity for a motivated individual who is looking to expand within the IT service sector. You should have a passion for IT technology and possess excellent communication skills. Required skills Ticketing systems Linux Red Hat or CentOS - Basic understanding (even from working with a Linux system at home!) SQL Server Databases - Basic table look ups Our client is passionate about supporting its employees and offers full training, but a base understanding within the following would be highly advantageous: Desirable Cloud hosted infrastructure - Amazon EC2 IT Networking Windows Servers 2012 / Linux Servers Our client will be happy to take on a Graduate with a relevant IT degree, a student with heavily focused IT extra curriculum activities or an IT junior with some commercial experience in some of the following technologies: 1st / 2nd line support, Linux Redhat, SQL Database Administration, Amazon EC2, Virtual Infrastructure hosting support, Windows Servers, Supporting Cloud Environments, Application updates This role may suit a candidate with the following job titles: Graduate, Junior, First Line Support, Second Line Support, Helpdesk, Service Desk, IT Support, Support Analyst, Support Technician Salary £22k-£24k Benefits: 20-22 days' holiday, Company Pension, Healthcare, cycle to work scheme, free parking and full training This role may suit someone with the following job titles: Graduate with relevant degree, First Line Support, 1st Line Support, Helpdesk Analyst, Junior IT Technician, Infrastructure Support Engineer We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906). Deerfoot is acting as an Employment Agency in relation to this vacancy
CVL
Support Analyst - £22k-£24k - Southampton, Hampshire
CVL Southampton, UK
IT Support Analyst £22k - £24k Southampton, Hampshire We are looking to recruit a highly driven IT Support Analyst to work on a virtually hosted infrastructure platform at our clients Southampton based offices. Our client works within a dynamic environment and operates on the global stage with two main facilities in the UK and office in the Asia Pacific. This company develops market leading software predominately used within the automotive industry globally. This is an exciting opportunity for a motivated individual who is looking to expand within the IT service sector. You should have a passion for IT technology and possess excellent communication skills. Required skills Ticketing systems Linux Red Hat or CentOS - Basic understanding (even from working with a Linux system at home!) SQL Server Databases - Basic table look ups Our client is passionate about supporting its employees and offers full training, but a base understanding within the following would be highly advantageous: Desirable Cloud hosted infrastructure - Amazon EC2 IT Networking Windows Servers 2012 / Linux Servers Our client will be happy to take on a Graduate with a relevant IT degree, a student with heavily focused IT extra curriculum activities or an IT junior with some commercial experience in some of the following technologies: 1st / 2nd line support, Linux Redhat, SQL Database Administration, Amazon EC2, Virtual Infrastructure hosting support, Windows Servers, Supporting Cloud Environments, Application updates This role may suit a candidate with the following job titles: Graduate, Junior, First Line Support, Second Line Support, Helpdesk, Service Desk, IT Support, Support Analyst, Support Technician Salary £22k-£24k Benefits: 20-22 days' holiday, Company Pension, Healthcare, cycle to work scheme, free parking and full training This role may suit someone with the following job titles: Graduate with relevant degree, First Line Support, 1st Line Support, Helpdesk Analyst, Junior IT Technician, Infrastructure Support Engineer We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906). Deerfoot is acting as an Employment Agency in relation to this vacancy
09/09/2016
IT Support Analyst £22k - £24k Southampton, Hampshire We are looking to recruit a highly driven IT Support Analyst to work on a virtually hosted infrastructure platform at our clients Southampton based offices. Our client works within a dynamic environment and operates on the global stage with two main facilities in the UK and office in the Asia Pacific. This company develops market leading software predominately used within the automotive industry globally. This is an exciting opportunity for a motivated individual who is looking to expand within the IT service sector. You should have a passion for IT technology and possess excellent communication skills. Required skills Ticketing systems Linux Red Hat or CentOS - Basic understanding (even from working with a Linux system at home!) SQL Server Databases - Basic table look ups Our client is passionate about supporting its employees and offers full training, but a base understanding within the following would be highly advantageous: Desirable Cloud hosted infrastructure - Amazon EC2 IT Networking Windows Servers 2012 / Linux Servers Our client will be happy to take on a Graduate with a relevant IT degree, a student with heavily focused IT extra curriculum activities or an IT junior with some commercial experience in some of the following technologies: 1st / 2nd line support, Linux Redhat, SQL Database Administration, Amazon EC2, Virtual Infrastructure hosting support, Windows Servers, Supporting Cloud Environments, Application updates This role may suit a candidate with the following job titles: Graduate, Junior, First Line Support, Second Line Support, Helpdesk, Service Desk, IT Support, Support Analyst, Support Technician Salary £22k-£24k Benefits: 20-22 days' holiday, Company Pension, Healthcare, cycle to work scheme, free parking and full training This role may suit someone with the following job titles: Graduate with relevant degree, First Line Support, 1st Line Support, Helpdesk Analyst, Junior IT Technician, Infrastructure Support Engineer We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906). Deerfoot is acting as an Employment Agency in relation to this vacancy

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