Job Title: BPA Data and Technical Analyst Contract Type: Permanent Working style: Hybrid 50% home/office based The BPA Data and Technical Analyst role is a key position within the BPA Operations team, contributing to the Group's goal of building financial resilience and providing attractive returns on capital. This role involves the implementation of system automation for Bulk Purchase Annuity (BPA) business, covering activities from buy-in to buy-out. The successful candidate will work closely with various departments to enhance the company's digital presence and improve customer engagement. About the Role: Engage with the wider BPA function to interpret and triage pension scheme benefit specifications. Execute data onboarding routines onto the BPA Administration Platform efficiently. Configure benefit calculations within the BPA Administration Platform or oversee third-party configuration. Identify and deliver continuous improvement in data assurance procedures. Maintain and improve data and configuration models and processes. Ensure testing of data and calculation configuration aligns with industry best practices. Produce comprehensive and auditable documentation. Deliver required MI, reports, feeds, and data flow. Act as a subject matter expert in external meetings. Mentor junior analysts. About You: Good understanding of defined benefit pensions calculations and current legislation. Experience with implementing complex spreadsheet-based calculations. Ability to manage, query, and manipulate large data sets. Understanding of the testing lifecycle and comfortable leading testing of automation. Financial background or numerically literate. Experience managing senior stakeholders and working towards deadlines. Collaborative approach and willingness to support a wide range of activities. Continuous improvement mindset and proactive approach to embedding processes. Strong communication and interpersonal skills. About Royal London We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
12/06/2026
Full time
Job Title: BPA Data and Technical Analyst Contract Type: Permanent Working style: Hybrid 50% home/office based The BPA Data and Technical Analyst role is a key position within the BPA Operations team, contributing to the Group's goal of building financial resilience and providing attractive returns on capital. This role involves the implementation of system automation for Bulk Purchase Annuity (BPA) business, covering activities from buy-in to buy-out. The successful candidate will work closely with various departments to enhance the company's digital presence and improve customer engagement. About the Role: Engage with the wider BPA function to interpret and triage pension scheme benefit specifications. Execute data onboarding routines onto the BPA Administration Platform efficiently. Configure benefit calculations within the BPA Administration Platform or oversee third-party configuration. Identify and deliver continuous improvement in data assurance procedures. Maintain and improve data and configuration models and processes. Ensure testing of data and calculation configuration aligns with industry best practices. Produce comprehensive and auditable documentation. Deliver required MI, reports, feeds, and data flow. Act as a subject matter expert in external meetings. Mentor junior analysts. About You: Good understanding of defined benefit pensions calculations and current legislation. Experience with implementing complex spreadsheet-based calculations. Ability to manage, query, and manipulate large data sets. Understanding of the testing lifecycle and comfortable leading testing of automation. Financial background or numerically literate. Experience managing senior stakeholders and working towards deadlines. Collaborative approach and willingness to support a wide range of activities. Continuous improvement mindset and proactive approach to embedding processes. Strong communication and interpersonal skills. About Royal London We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
Royal London is hiring a BPA Data and Technical Analyst to join their BPA Operations team. This key role focuses on implementing system automation for Bulk Purchase Annuity business, improving customer engagement, and data assurance procedures. Responsibilities include configuring calculations and mentoring analysts. Ideal candidates have a strong understanding of defined benefit pensions, experience with complex calculations, and excellent stakeholder management skills. The position offers a hybrid work model and a range of attractive benefits including medical insurance and an employer matching pension scheme.
12/06/2026
Full time
Royal London is hiring a BPA Data and Technical Analyst to join their BPA Operations team. This key role focuses on implementing system automation for Bulk Purchase Annuity business, improving customer engagement, and data assurance procedures. Responsibilities include configuring calculations and mentoring analysts. Ideal candidates have a strong understanding of defined benefit pensions, experience with complex calculations, and excellent stakeholder management skills. The position offers a hybrid work model and a range of attractive benefits including medical insurance and an employer matching pension scheme.
About AptiaFounded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.Job requirementsThe RoleWe're looking for a Systems Analyst to join Aptia at an exciting time of growth and transformation. This is a fantastic opportunity to play a key role in shaping the design and delivery of modern, scalable application solutions within a fast-paced, agile environment.You'll act as the bridge between business needs and technical delivery-working closely with developers, architects, and stakeholders to ensure high-quality, well-defined solutions that drive real business impact.This role offers strong scope for development, with support from experienced analysts and clear progression into a more senior position.This is hybrid role, ideally located at the Bristol or Chichester office but we would be open to other UK locations.Key ResponsibilitiesTranslate business requirements into clear, functional system designsCollaborate with developers and architects to ensure technical feasibility and reusabilityContribute to solution proposals, including integration with third-party systemsEnsure designs align with security, governance, and architectural standardsCreate high-quality, development-ready user stories and acceptance criteriaFacilitate refinement sessions with stakeholders and agile teamsSupport alignment of epics and features with the product roadmapAct as a key link between business and engineering teamsDocument system changes, designs, and releasesShowcase delivered functionality and support progress reportingIdentify and manage risks, issues, and cross-team dependenciesHere's what we're looking for:Essential ExperienceExperience as a Systems Analyst, Business Analyst, or similar role in an agile environmentStrong requirements gathering skills and ability to translate into user storiesConfident communicator, able to engage both technical and non-technical stakeholdersSelf-motivated and proactive, with the ability to work independentlyGood understanding of data structures, validation, and system interactionsDesirableExperience within UK pensions or FCA-regulated environmentsFamiliarity with Azure DevOpsKnowledge of UI/UX design (wireframing)Experience working across multiple integrated systems and teamsUnderstanding of agile methodologies and delivery frameworksWhy Join Aptia?Shape the technology landscape of a growing global businessBe part of a collaborative, forward-thinking team building from the ground upClear development path, competitive salary, and strong benefitsThrive in a fast-paced, PE-backed organisation that values innovation and ownershipHow to applyIf you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
08/06/2026
Full time
About AptiaFounded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.Job requirementsThe RoleWe're looking for a Systems Analyst to join Aptia at an exciting time of growth and transformation. This is a fantastic opportunity to play a key role in shaping the design and delivery of modern, scalable application solutions within a fast-paced, agile environment.You'll act as the bridge between business needs and technical delivery-working closely with developers, architects, and stakeholders to ensure high-quality, well-defined solutions that drive real business impact.This role offers strong scope for development, with support from experienced analysts and clear progression into a more senior position.This is hybrid role, ideally located at the Bristol or Chichester office but we would be open to other UK locations.Key ResponsibilitiesTranslate business requirements into clear, functional system designsCollaborate with developers and architects to ensure technical feasibility and reusabilityContribute to solution proposals, including integration with third-party systemsEnsure designs align with security, governance, and architectural standardsCreate high-quality, development-ready user stories and acceptance criteriaFacilitate refinement sessions with stakeholders and agile teamsSupport alignment of epics and features with the product roadmapAct as a key link between business and engineering teamsDocument system changes, designs, and releasesShowcase delivered functionality and support progress reportingIdentify and manage risks, issues, and cross-team dependenciesHere's what we're looking for:Essential ExperienceExperience as a Systems Analyst, Business Analyst, or similar role in an agile environmentStrong requirements gathering skills and ability to translate into user storiesConfident communicator, able to engage both technical and non-technical stakeholdersSelf-motivated and proactive, with the ability to work independentlyGood understanding of data structures, validation, and system interactionsDesirableExperience within UK pensions or FCA-regulated environmentsFamiliarity with Azure DevOpsKnowledge of UI/UX design (wireframing)Experience working across multiple integrated systems and teamsUnderstanding of agile methodologies and delivery frameworksWhy Join Aptia?Shape the technology landscape of a growing global businessBe part of a collaborative, forward-thinking team building from the ground upClear development path, competitive salary, and strong benefitsThrive in a fast-paced, PE-backed organisation that values innovation and ownershipHow to applyIf you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
About AptiaFounded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.Job requirementsThe RoleWe're looking for a Systems Analyst to join Aptia at an exciting time of growth and transformation. This is a fantastic opportunity to play a key role in shaping the design and delivery of modern, scalable application solutions within a fast-paced, agile environment.You'll act as the bridge between business needs and technical delivery-working closely with developers, architects, and stakeholders to ensure high-quality, well-defined solutions that drive real business impact.This role offers strong scope for development, with support from experienced analysts and clear progression into a more senior position.This is hybrid role, ideally located at the Bristol or Chichester office but we would be open to other UK locations.Key ResponsibilitiesTranslate business requirements into clear, functional system designsCollaborate with developers and architects to ensure technical feasibility and reusabilityContribute to solution proposals, including integration with third-party systemsEnsure designs align with security, governance, and architectural standardsCreate high-quality, development-ready user stories and acceptance criteriaFacilitate refinement sessions with stakeholders and agile teamsSupport alignment of epics and features with the product roadmapAct as a key link between business and engineering teamsDocument system changes, designs, and releasesShowcase delivered functionality and support progress reportingIdentify and manage risks, issues, and cross-team dependenciesHere's what we're looking for:Essential ExperienceExperience as a Systems Analyst, Business Analyst, or similar role in an agile environmentStrong requirements gathering skills and ability to translate into user storiesConfident communicator, able to engage both technical and non-technical stakeholdersSelf-motivated and proactive, with the ability to work independentlyGood understanding of data structures, validation, and system interactionsDesirableExperience within UK pensions or FCA-regulated environmentsFamiliarity with Azure DevOpsKnowledge of UI/UX design (wireframing)Experience working across multiple integrated systems and teamsUnderstanding of agile methodologies and delivery frameworksWhy Join Aptia?Shape the technology landscape of a growing global businessBe part of a collaborative, forward-thinking team building from the ground upClear development path, competitive salary, and strong benefitsThrive in a fast-paced, PE-backed organisation that values innovation and ownershipHow to applyIf you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
08/06/2026
Full time
About AptiaFounded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.Job requirementsThe RoleWe're looking for a Systems Analyst to join Aptia at an exciting time of growth and transformation. This is a fantastic opportunity to play a key role in shaping the design and delivery of modern, scalable application solutions within a fast-paced, agile environment.You'll act as the bridge between business needs and technical delivery-working closely with developers, architects, and stakeholders to ensure high-quality, well-defined solutions that drive real business impact.This role offers strong scope for development, with support from experienced analysts and clear progression into a more senior position.This is hybrid role, ideally located at the Bristol or Chichester office but we would be open to other UK locations.Key ResponsibilitiesTranslate business requirements into clear, functional system designsCollaborate with developers and architects to ensure technical feasibility and reusabilityContribute to solution proposals, including integration with third-party systemsEnsure designs align with security, governance, and architectural standardsCreate high-quality, development-ready user stories and acceptance criteriaFacilitate refinement sessions with stakeholders and agile teamsSupport alignment of epics and features with the product roadmapAct as a key link between business and engineering teamsDocument system changes, designs, and releasesShowcase delivered functionality and support progress reportingIdentify and manage risks, issues, and cross-team dependenciesHere's what we're looking for:Essential ExperienceExperience as a Systems Analyst, Business Analyst, or similar role in an agile environmentStrong requirements gathering skills and ability to translate into user storiesConfident communicator, able to engage both technical and non-technical stakeholdersSelf-motivated and proactive, with the ability to work independentlyGood understanding of data structures, validation, and system interactionsDesirableExperience within UK pensions or FCA-regulated environmentsFamiliarity with Azure DevOpsKnowledge of UI/UX design (wireframing)Experience working across multiple integrated systems and teamsUnderstanding of agile methodologies and delivery frameworksWhy Join Aptia?Shape the technology landscape of a growing global businessBe part of a collaborative, forward-thinking team building from the ground upClear development path, competitive salary, and strong benefitsThrive in a fast-paced, PE-backed organisation that values innovation and ownershipHow to applyIf you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
Management Level H EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers. Role Summary The Senior Pension Administrator Role will be responsible for the implementation of training and development of Pension Administrators and authorising/quality marking work completed by the Pension Administration team. The role is collaborative in nature and the candidate will be required to liaise with a fellow Senior Pension Administrator, Pension Technical Analyst and Team Manager to ensure all authorisations, support and guidance is completed correctly and in a timely manner, aiming towards continuous improvement of customer service. Core Duties/Responsibilities The successful candidate will be responsible for the following: Provide administration services to customers, working to agreed targets To complete / check casework and provide feedback Resolving customer enquiries (oral and written) Drafting of non-standard correspondence in response to customer enquiries Performing and issuing pension calculations including manual calculations Carrying out projects and ad-hoc activities, as determined by your Team Leader Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Excellent attention to detail and capable of following defined processes and procedures Strong communication skills Strong desire to deliver exceptional customer service The ability to develop positive and productive working relationships Computer literate with a willingness to learn a variety of systems Strong numeracy and literacy skills What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
08/06/2026
Full time
Management Level H EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers. Role Summary The Senior Pension Administrator Role will be responsible for the implementation of training and development of Pension Administrators and authorising/quality marking work completed by the Pension Administration team. The role is collaborative in nature and the candidate will be required to liaise with a fellow Senior Pension Administrator, Pension Technical Analyst and Team Manager to ensure all authorisations, support and guidance is completed correctly and in a timely manner, aiming towards continuous improvement of customer service. Core Duties/Responsibilities The successful candidate will be responsible for the following: Provide administration services to customers, working to agreed targets To complete / check casework and provide feedback Resolving customer enquiries (oral and written) Drafting of non-standard correspondence in response to customer enquiries Performing and issuing pension calculations including manual calculations Carrying out projects and ad-hoc activities, as determined by your Team Leader Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Excellent attention to detail and capable of following defined processes and procedures Strong communication skills Strong desire to deliver exceptional customer service The ability to develop positive and productive working relationships Computer literate with a willingness to learn a variety of systems Strong numeracy and literacy skills What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
About the Role We're looking for a Systems Analyst to join Aptia during a period of growth and transformation. The role is hybrid, based in Bristol or Chichester (but open to other UK locations), and offers opportunities to shape modern, scalable application solutions in a fast paced, agile environment. You will act as the bridge between business needs and technical delivery, working closely with developers, architects, and stakeholders to ensure high quality, well defined solutions that drive real business impact. Key Responsibilities Translate business requirements into clear, functional system designs Collaborate with developers and architects to ensure technical feasibility and reusability Contribute to solution proposals, including integration with third party systems Ensure designs align with security, governance, and architectural standards Create high quality, development ready user stories and acceptance criteria Facilitate refinement sessions with stakeholders and agile teams Support alignment of epics and features with the product roadmap Act as a key link between business and engineering teams Document system changes, designs, and releases Showcase delivered functionality and support progress reporting Identify and manage risks, issues, and cross team dependencies Essential Experience Experience as a Systems Analyst, Business Analyst, or a similar role in an agile environment Strong requirements gathering skills and ability to translate into user stories Confident communicator, able to engage both technical and non technical stakeholders Self motivated and proactive, with the ability to work independently Good understanding of data structures, validation, and system interactions Desirable Experience Experience within UK pensions or FCA regulated environments Familiarity with Azure DevOps Knowledge of UI/UX design (wireframing) Experience working across multiple integrated systems and teams Understanding of agile methodologies and delivery frameworks Why Join Aptia? Shape the technology landscape of a growing global business Be part of a collaborative, forward thinking team building from the ground up Clear development path, competitive salary, and strong benefits Thrive in a fast paced, PE backed organisation that values innovation and ownership EEO Statement Aptia is committed to creating a diverse, inclusive and equitable work environment. We are an equal opportunity employer and aim to attract and retain the best people without regard to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender or sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
06/06/2026
Full time
About the Role We're looking for a Systems Analyst to join Aptia during a period of growth and transformation. The role is hybrid, based in Bristol or Chichester (but open to other UK locations), and offers opportunities to shape modern, scalable application solutions in a fast paced, agile environment. You will act as the bridge between business needs and technical delivery, working closely with developers, architects, and stakeholders to ensure high quality, well defined solutions that drive real business impact. Key Responsibilities Translate business requirements into clear, functional system designs Collaborate with developers and architects to ensure technical feasibility and reusability Contribute to solution proposals, including integration with third party systems Ensure designs align with security, governance, and architectural standards Create high quality, development ready user stories and acceptance criteria Facilitate refinement sessions with stakeholders and agile teams Support alignment of epics and features with the product roadmap Act as a key link between business and engineering teams Document system changes, designs, and releases Showcase delivered functionality and support progress reporting Identify and manage risks, issues, and cross team dependencies Essential Experience Experience as a Systems Analyst, Business Analyst, or a similar role in an agile environment Strong requirements gathering skills and ability to translate into user stories Confident communicator, able to engage both technical and non technical stakeholders Self motivated and proactive, with the ability to work independently Good understanding of data structures, validation, and system interactions Desirable Experience Experience within UK pensions or FCA regulated environments Familiarity with Azure DevOps Knowledge of UI/UX design (wireframing) Experience working across multiple integrated systems and teams Understanding of agile methodologies and delivery frameworks Why Join Aptia? Shape the technology landscape of a growing global business Be part of a collaborative, forward thinking team building from the ground up Clear development path, competitive salary, and strong benefits Thrive in a fast paced, PE backed organisation that values innovation and ownership EEO Statement Aptia is committed to creating a diverse, inclusive and equitable work environment. We are an equal opportunity employer and aim to attract and retain the best people without regard to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender or sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
Transition Analyst - Defined Benefit (DB) Pensions Location: London or Reigate Contract: Permanent Hours: 35 hours Purpose This role is responsible for project planning and managing scheme transitions from contract negotiations through to the end of data cleanse, including the collation and validation of accurate data providing the cornerstone of the transaction and implementation of the contact. Agreeing process and timescales with the trustees and internal key stakeholders ensuring client commitments are met and issues are escalated accordingly, with excellent stakeholder management throughout the process. This role will concentrate on the smaller less complex transactions and provide the individual with the opportunity to begin their Client relationship and transition manager career path. Enabling the individual to deliver strong and consistent stakeholder management, setting clear and agreeable timescales and expectations. The role will involve working on a number of small scale buy-in transactions at once and will be responsible for ensuring all parties involved in the initial transition activities are aware of their responsibilities. They will also be called upon to support on larger transactions to support their development in role. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Responsibilities Project Manage all assigned transitions from exclusive appointment, or earlier if required, ensuring timely completion of all tasks in line with client and business expectations. Complete all regulatory checks and reviews associated with new transactions, recording the activity to ensure robust audit trail. Act as lead on data cleanse process for assigned projects agreeing project plans with internal and external stakeholders updating as required if any key deliverables change or are delayed. Drive through data cleanse processes to a satisfactory conclusion, ensuring key deliverable are completed in line with agreed timescales and coordinating completion of all activities until handover to Implementation Managers. Communicate and agree operational tasks for all schemes in transition such as movement reporting and payroll funding with client, agreeing non-standard processes internally before implementing with clients. Ensure effective and complete stakeholder management through the transition process until the final premium is completed, communicated and settled, ensuring Trustees have the best customer experience at all times. Ensure understanding of final data and data queries, managing queries between Just and Client until finalised data schedule is agreed to a satisfactory level to be handed over to Implementation Team. Own completion and sign off of scheme Statement of Accounts in line with agreed DB Governance matrix, updating finance on new transactions and/or premiums. Work with Implementation Managers during Mercer set up keeping clients informed of progress and any delays or issues that affect them. Provide regular transition progress updates to Relationship & Transition Senior Manager and Director of Data and Transitions, ensuring delays and issues are flagged in a timely manner. Provide required support to and cover for other transition managers on leave, including oversight of other transitions and client activity. Qualifications Desirable Professional qualifications such as PMI or equivalent experience What we're looking for Experience of working in relationship role, preferably within a DB Pensions area is desirable. Experience working in the Pensions Industry for a similar organisation. Previous experience of working for a DB Pensions De Risking company desirable. Experience of working with both Trustees and EBCs and evidence of driving scheme transitions through to conclusion desirable. What 's in it for you A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case A generous and highly achievable bonus scheme Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved ones Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.
05/06/2026
Full time
Transition Analyst - Defined Benefit (DB) Pensions Location: London or Reigate Contract: Permanent Hours: 35 hours Purpose This role is responsible for project planning and managing scheme transitions from contract negotiations through to the end of data cleanse, including the collation and validation of accurate data providing the cornerstone of the transaction and implementation of the contact. Agreeing process and timescales with the trustees and internal key stakeholders ensuring client commitments are met and issues are escalated accordingly, with excellent stakeholder management throughout the process. This role will concentrate on the smaller less complex transactions and provide the individual with the opportunity to begin their Client relationship and transition manager career path. Enabling the individual to deliver strong and consistent stakeholder management, setting clear and agreeable timescales and expectations. The role will involve working on a number of small scale buy-in transactions at once and will be responsible for ensuring all parties involved in the initial transition activities are aware of their responsibilities. They will also be called upon to support on larger transactions to support their development in role. About Just We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Key Responsibilities Project Manage all assigned transitions from exclusive appointment, or earlier if required, ensuring timely completion of all tasks in line with client and business expectations. Complete all regulatory checks and reviews associated with new transactions, recording the activity to ensure robust audit trail. Act as lead on data cleanse process for assigned projects agreeing project plans with internal and external stakeholders updating as required if any key deliverables change or are delayed. Drive through data cleanse processes to a satisfactory conclusion, ensuring key deliverable are completed in line with agreed timescales and coordinating completion of all activities until handover to Implementation Managers. Communicate and agree operational tasks for all schemes in transition such as movement reporting and payroll funding with client, agreeing non-standard processes internally before implementing with clients. Ensure effective and complete stakeholder management through the transition process until the final premium is completed, communicated and settled, ensuring Trustees have the best customer experience at all times. Ensure understanding of final data and data queries, managing queries between Just and Client until finalised data schedule is agreed to a satisfactory level to be handed over to Implementation Team. Own completion and sign off of scheme Statement of Accounts in line with agreed DB Governance matrix, updating finance on new transactions and/or premiums. Work with Implementation Managers during Mercer set up keeping clients informed of progress and any delays or issues that affect them. Provide regular transition progress updates to Relationship & Transition Senior Manager and Director of Data and Transitions, ensuring delays and issues are flagged in a timely manner. Provide required support to and cover for other transition managers on leave, including oversight of other transitions and client activity. Qualifications Desirable Professional qualifications such as PMI or equivalent experience What we're looking for Experience of working in relationship role, preferably within a DB Pensions area is desirable. Experience working in the Pensions Industry for a similar organisation. Previous experience of working for a DB Pensions De Risking company desirable. Experience of working with both Trustees and EBCs and evidence of driving scheme transitions through to conclusion desirable. What 's in it for you A competitive salary, pension scheme and life assurance 25 days annual leave plus an additional day on us for your birthday Private medical cover and income protection, just in case A generous and highly achievable bonus scheme Opportunities to progress your career in-role and within the company Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders A variety of employee funded benefits available via our online benefits portal Plus, several additional purchase options available for you and your loved ones Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.
Data Analyst Department: Engineering Employment Type: Full Time Location: Manchester, UK Reporting To: Daniel Wardin Description Interact provides enterprise grade intranet software that connects over three million employees to leading global names such as Levi's, Domino's, Teva Pharmaceuticals, and Technicolor. We are a customer focused team with offices in Manchester, New York, Dubai, Tulsa, and Warsaw, operating across North America, EMEA, and Australia. We are looking for a Data Analyst who will act as a hands on, engineering minded analyst, working deeply with the data across our commercial and financial systems. This is not a dashboarding only role; the core objective is to work at the row level across millions of records-sampling, investigating, validating, and scripting-to build a precise, trustworthy picture of our marketing and sales funnels, revenue movements, and financial performance. Much of the foundational work is already in place: established metrics, defined funnels, and a clear picture of what "good" looks like across the business. In this role you will build on that foundation-maintaining and refining existing frameworks while also undertaking exploratory analysis to uncover new patterns, test emerging hypotheses, and surface insights we haven't yet thought to look for. The balance will shift between structured reporting and open ended investigation depending on business priorities. You will work closely with the CEO, CFO, and the rest of the executive board, as well as representatives from our private equity partners. These stakeholders bring deep functional expertise across finance, operations, and commercial strategy. You are not expected to be a domain expert in every function; rather, they will take direction and context from senior leaders and translate that into rigorous, trustworthy analysis. The successful candidate will deliver insights and automated data pipelines that these stakeholders can rely on without second guessing. A little about you Experience working with SaaS commercial data: ARR, churn, MRR, pipeline, funnel metrics, and unit economics. Demonstrable experience reconciling data across disparate systems (CRM, finance/ERP, invoicing, marketing automation). Ability to work autonomously and deliver work that senior stakeholders trust without needing to verify-accuracy is non negotiable. A collaborative mindset with the confidence to work alongside experienced executives, taking steer on domain specific questions while owning the analytical process end to end. Excellent communication skills and executive presence; comfortable presenting to C suite and private equity audiences. Strong academic background (quantitative degree preferred: Mathematics, Statistics, Economics, Computer Science, Engineering, or similar). Desirable Experience in a PE backed SaaS environment or with investor reporting. Proficiency in data visualisation tools (Power BI, Tableau, Looker) for dashboards and KPI reporting. Knowledge of ETL workflows and data modelling concepts. Experience with Salesforce, HubSpot, and Sage or similar finance systems. Familiarity with forecasting, capacity planning, or operational KPIs (utilisation, SLA performance, customer health). About the role Marketing & Sales Funnel Analysis Dive deep into multi system funnel data (HubSpot, Salesforce, web analytics) across millions of rows, examining individual records to identify inconsistencies, duplications, and data quality gaps. Build scripted, automated analysis pipelines (Python, SQL) to deduplicate, aggregate, and present funnel data in new ways that reveal patterns, trends, and blind spots. Identify what is not being captured or pulled through across systems-surfacing the gaps as rigorously as the patterns. Undertake exploratory analysis across marketing and commercial data to test new hypotheses, evaluate emerging channels or approaches, and surface insights beyond established reporting. Develop and maintain clear, accurate views of the end to end marketing and sales funnel that leadership can trust implicitly. Financial & Revenue Analysis Analyse ARR movements, customer churn, the ARR snowball, and P&L data to provide a clear, auditable picture of financial health. Connect and reconcile data across Sage (finance system), the homegrown invoicing system (line item detail), and Salesforce (opportunities, deals won/lost). Support private equity reporting requirements with precise, investor grade analysis and data pack. Link product usage data to commercial outcomes (expansion, contraction, churn) to inform strategic decisions. Data Engineering & Automation Build and maintain automated reporting and data processing pipelines using Python, SQL, and appropriate tooling. Develop automated data quality checks and reconciliation processes across systems. Create repeatable, well documented scripts and workflows that reduce manual effort and eliminate human error. Stakeholder Collaboration Work directly with the CEO, CFO, and the wider executive board, as well as private equity representatives, taking direction on priorities and translating business questions into analytical frameworks. Leverage the deep functional expertise of senior stakeholders-across finance, operations, sales, and product-to ensure analysis is grounded in the right business context. Present findings and recommendations with the rigour and precision expected by senior financial and investment stakeholders. Promote data literacy across the organisation by guiding stakeholders on interpreting insights and using dashboards. Operational & Cross Functional Support Partner with Operations and Customer Success teams to improve forecasting, capacity planning, and process effectiveness. Conduct root cause analysis on operational issues and present findings to leadership. Collaborate with Product and Engineering to ensure data flows and models support business needs. Benefits 25 days annual leave (with the option to buy and sell additional days) Cycle to work scheme Access to Learning & Development platform Life Insurance Auto Enrolment Pensions Healthshield (Cashback on dental check ups and fillings, eye tests, physiotherapy, prescriptions and much more) Reimburse for usage of personal mobile phone Free Gym membership and Free Friday lunch for office based staff
01/06/2026
Full time
Data Analyst Department: Engineering Employment Type: Full Time Location: Manchester, UK Reporting To: Daniel Wardin Description Interact provides enterprise grade intranet software that connects over three million employees to leading global names such as Levi's, Domino's, Teva Pharmaceuticals, and Technicolor. We are a customer focused team with offices in Manchester, New York, Dubai, Tulsa, and Warsaw, operating across North America, EMEA, and Australia. We are looking for a Data Analyst who will act as a hands on, engineering minded analyst, working deeply with the data across our commercial and financial systems. This is not a dashboarding only role; the core objective is to work at the row level across millions of records-sampling, investigating, validating, and scripting-to build a precise, trustworthy picture of our marketing and sales funnels, revenue movements, and financial performance. Much of the foundational work is already in place: established metrics, defined funnels, and a clear picture of what "good" looks like across the business. In this role you will build on that foundation-maintaining and refining existing frameworks while also undertaking exploratory analysis to uncover new patterns, test emerging hypotheses, and surface insights we haven't yet thought to look for. The balance will shift between structured reporting and open ended investigation depending on business priorities. You will work closely with the CEO, CFO, and the rest of the executive board, as well as representatives from our private equity partners. These stakeholders bring deep functional expertise across finance, operations, and commercial strategy. You are not expected to be a domain expert in every function; rather, they will take direction and context from senior leaders and translate that into rigorous, trustworthy analysis. The successful candidate will deliver insights and automated data pipelines that these stakeholders can rely on without second guessing. A little about you Experience working with SaaS commercial data: ARR, churn, MRR, pipeline, funnel metrics, and unit economics. Demonstrable experience reconciling data across disparate systems (CRM, finance/ERP, invoicing, marketing automation). Ability to work autonomously and deliver work that senior stakeholders trust without needing to verify-accuracy is non negotiable. A collaborative mindset with the confidence to work alongside experienced executives, taking steer on domain specific questions while owning the analytical process end to end. Excellent communication skills and executive presence; comfortable presenting to C suite and private equity audiences. Strong academic background (quantitative degree preferred: Mathematics, Statistics, Economics, Computer Science, Engineering, or similar). Desirable Experience in a PE backed SaaS environment or with investor reporting. Proficiency in data visualisation tools (Power BI, Tableau, Looker) for dashboards and KPI reporting. Knowledge of ETL workflows and data modelling concepts. Experience with Salesforce, HubSpot, and Sage or similar finance systems. Familiarity with forecasting, capacity planning, or operational KPIs (utilisation, SLA performance, customer health). About the role Marketing & Sales Funnel Analysis Dive deep into multi system funnel data (HubSpot, Salesforce, web analytics) across millions of rows, examining individual records to identify inconsistencies, duplications, and data quality gaps. Build scripted, automated analysis pipelines (Python, SQL) to deduplicate, aggregate, and present funnel data in new ways that reveal patterns, trends, and blind spots. Identify what is not being captured or pulled through across systems-surfacing the gaps as rigorously as the patterns. Undertake exploratory analysis across marketing and commercial data to test new hypotheses, evaluate emerging channels or approaches, and surface insights beyond established reporting. Develop and maintain clear, accurate views of the end to end marketing and sales funnel that leadership can trust implicitly. Financial & Revenue Analysis Analyse ARR movements, customer churn, the ARR snowball, and P&L data to provide a clear, auditable picture of financial health. Connect and reconcile data across Sage (finance system), the homegrown invoicing system (line item detail), and Salesforce (opportunities, deals won/lost). Support private equity reporting requirements with precise, investor grade analysis and data pack. Link product usage data to commercial outcomes (expansion, contraction, churn) to inform strategic decisions. Data Engineering & Automation Build and maintain automated reporting and data processing pipelines using Python, SQL, and appropriate tooling. Develop automated data quality checks and reconciliation processes across systems. Create repeatable, well documented scripts and workflows that reduce manual effort and eliminate human error. Stakeholder Collaboration Work directly with the CEO, CFO, and the wider executive board, as well as private equity representatives, taking direction on priorities and translating business questions into analytical frameworks. Leverage the deep functional expertise of senior stakeholders-across finance, operations, sales, and product-to ensure analysis is grounded in the right business context. Present findings and recommendations with the rigour and precision expected by senior financial and investment stakeholders. Promote data literacy across the organisation by guiding stakeholders on interpreting insights and using dashboards. Operational & Cross Functional Support Partner with Operations and Customer Success teams to improve forecasting, capacity planning, and process effectiveness. Conduct root cause analysis on operational issues and present findings to leadership. Collaborate with Product and Engineering to ensure data flows and models support business needs. Benefits 25 days annual leave (with the option to buy and sell additional days) Cycle to work scheme Access to Learning & Development platform Life Insurance Auto Enrolment Pensions Healthshield (Cashback on dental check ups and fillings, eye tests, physiotherapy, prescriptions and much more) Reimburse for usage of personal mobile phone Free Gym membership and Free Friday lunch for office based staff
Transition Analyst - Defined Benefit (DB) Pensions Location: London or Reigate Contract: Permanent Hours: 35 hours Purpose This role is responsible for project planning and managing scheme transitions from contract negotiations through to the end of data cleanse, including the collation and validation of accurate data providing the cornerstone of the transaction and implementation of the contract. Agreeing process and timescales with the trustees and internal key stakeholders ensuring client commitments are met and issues are escalated accordingly, with excellent stakeholder management throughout the process. This role will concentrate on the smaller less complex transactions and provide the individual with the opportunity to begin their client relationship and transition manager career path. Enabling the individual to deliver strong and consistent stakeholder management, setting clear and agreeable timescales and expectations. The role will involve working on a number of small scale buy in transactions at once and will be responsible for ensuring all parties involved in the initial transition activities are aware of their responsibilities. They will also be called upon to support on larger transactions to support their development in role. Key Responsibilities Project manage all assigned transitions from exclusive appointment, or earlier if required, ensuring timely completion of all tasks in line with client and business expectations. Complete all regulatory checks and reviews associated with new transactions, recording the activity to ensure robust audit trail. Act as lead on data cleanse process for assigned projects, agreeing project plans with internal and external stakeholders and updating as required if any key deliverables change or are delayed. Drive through data cleanse processes to a satisfactory conclusion, ensuring key deliverable are completed in line with agreed timescales and coordinating completion of all activities until handover to Implementation Managers. Communicate and agree operational tasks for all schemes in transition such as movement reporting and payroll funding with client, agreeing non standard processes internally before implementing with clients. Ensure effective and complete stakeholder management through the transition process until the final premium is completed, communicated and settled, ensuring trustees have the best customer experience at all times. Ensure understanding of final data and data queries, managing queries between Just and client until finalised data schedule is agreed to a satisfactory level to be handed over to Implementation Team. Own completion and sign off of scheme Statement of Accounts in line with agreed DB Governance matrix, updating finance on new transactions and/or premiums. Work with Implementation Managers during Mercer set up keeping clients informed of progress and any delays or issues that affect them. Provide regular transition progress updates to Relationship & Transition Senior Manager and Director of Data and Transitions, ensuring delays and issues are flagged in a timely manner. Provide required support to and cover for other transition managers on leave, including oversight of other transitions and client activity. Qualifications Desirable: Professional qualifications such as PMI or equivalent experience. Experience of working in a relationship role, preferably within a DB Pensions area. Experience working in the Pensions Industry for a similar organisation. Previous experience of working for a DB Pensions De Risking company desirable. Experience of working with both Trustees and EBCs and evidence of driving scheme transitions through to conclusion. Benefits A competitive salary, pension scheme and life assurance. 25 days annual leave plus an additional day on your birthday. Private medical cover and income protection. A generous and highly achievable bonus scheme. Opportunities to progress your career in role and within the company.
31/05/2026
Full time
Transition Analyst - Defined Benefit (DB) Pensions Location: London or Reigate Contract: Permanent Hours: 35 hours Purpose This role is responsible for project planning and managing scheme transitions from contract negotiations through to the end of data cleanse, including the collation and validation of accurate data providing the cornerstone of the transaction and implementation of the contract. Agreeing process and timescales with the trustees and internal key stakeholders ensuring client commitments are met and issues are escalated accordingly, with excellent stakeholder management throughout the process. This role will concentrate on the smaller less complex transactions and provide the individual with the opportunity to begin their client relationship and transition manager career path. Enabling the individual to deliver strong and consistent stakeholder management, setting clear and agreeable timescales and expectations. The role will involve working on a number of small scale buy in transactions at once and will be responsible for ensuring all parties involved in the initial transition activities are aware of their responsibilities. They will also be called upon to support on larger transactions to support their development in role. Key Responsibilities Project manage all assigned transitions from exclusive appointment, or earlier if required, ensuring timely completion of all tasks in line with client and business expectations. Complete all regulatory checks and reviews associated with new transactions, recording the activity to ensure robust audit trail. Act as lead on data cleanse process for assigned projects, agreeing project plans with internal and external stakeholders and updating as required if any key deliverables change or are delayed. Drive through data cleanse processes to a satisfactory conclusion, ensuring key deliverable are completed in line with agreed timescales and coordinating completion of all activities until handover to Implementation Managers. Communicate and agree operational tasks for all schemes in transition such as movement reporting and payroll funding with client, agreeing non standard processes internally before implementing with clients. Ensure effective and complete stakeholder management through the transition process until the final premium is completed, communicated and settled, ensuring trustees have the best customer experience at all times. Ensure understanding of final data and data queries, managing queries between Just and client until finalised data schedule is agreed to a satisfactory level to be handed over to Implementation Team. Own completion and sign off of scheme Statement of Accounts in line with agreed DB Governance matrix, updating finance on new transactions and/or premiums. Work with Implementation Managers during Mercer set up keeping clients informed of progress and any delays or issues that affect them. Provide regular transition progress updates to Relationship & Transition Senior Manager and Director of Data and Transitions, ensuring delays and issues are flagged in a timely manner. Provide required support to and cover for other transition managers on leave, including oversight of other transitions and client activity. Qualifications Desirable: Professional qualifications such as PMI or equivalent experience. Experience of working in a relationship role, preferably within a DB Pensions area. Experience working in the Pensions Industry for a similar organisation. Previous experience of working for a DB Pensions De Risking company desirable. Experience of working with both Trustees and EBCs and evidence of driving scheme transitions through to conclusion. Benefits A competitive salary, pension scheme and life assurance. 25 days annual leave plus an additional day on your birthday. Private medical cover and income protection. A generous and highly achievable bonus scheme. Opportunities to progress your career in role and within the company.
Management Level H EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers. Role SummaryThe Senior Pension Administrator role will be responsible for the implementation of training and development of Pension Administrators and authorising/quality marking work completed by the Pension Administration team. The role is collaborative in nature and the candidate will be required to liaise with a fellow Senior Pension Administrator, Pension Technical Analyst and Team Manager to ensure all authorisations, support and guidance is completed correctly and in a timely manner, aiming towards continuous improvement of customer service. Core Duties/Responsibilities Providing administration service to customers, working to Service Levels with adherence to quality targets. Completing/checking and auditing casework and providing constructive feedback, coaching and training to colleagues. Engaging with client contacts to resolve complex customer enquiries based on a competent working knowledge of customer requirements and pension knowledge. Providing technical guidance to teams and swift support when required. Identifying process improvements in the immediate area of work responsibility to improve output and customer service. The duties and responsibilities outlined above are to be regarded as broad areas of responsibility and do not necessarily detail all tasks which the post holder may be required to perform. Skills, Capabilities and Attributes Previous experience in senior pensions administration is essential for this role. Excellent attention to detail and capable of following defined processes and procedures. Excellent communication skills (written and oral) with a strong desire to deliver exceptional customer service. Proven track record of quality, timely delivery and strong numeracy/literacy skills. Developing positive and productive working relationships with people is also essential. Strong IT skills and a willingness to learn a variety of systems. What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhanced cover. Employee discounts - Discounts and cashback at high street stores through our EQ Wins Platform. Flexible Benefits - Ability to purchase a wide variety of benefits through a flex plan: gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays, plus 2 volunteer days. Winning together - Equiniti ICON award vouchers recognising individuals who go above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees. We assist businesses and individuals to succeed, creating positive experiences for the millions of people who rely on us for a sustainable future.
31/05/2026
Full time
Management Level H EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers. Role SummaryThe Senior Pension Administrator role will be responsible for the implementation of training and development of Pension Administrators and authorising/quality marking work completed by the Pension Administration team. The role is collaborative in nature and the candidate will be required to liaise with a fellow Senior Pension Administrator, Pension Technical Analyst and Team Manager to ensure all authorisations, support and guidance is completed correctly and in a timely manner, aiming towards continuous improvement of customer service. Core Duties/Responsibilities Providing administration service to customers, working to Service Levels with adherence to quality targets. Completing/checking and auditing casework and providing constructive feedback, coaching and training to colleagues. Engaging with client contacts to resolve complex customer enquiries based on a competent working knowledge of customer requirements and pension knowledge. Providing technical guidance to teams and swift support when required. Identifying process improvements in the immediate area of work responsibility to improve output and customer service. The duties and responsibilities outlined above are to be regarded as broad areas of responsibility and do not necessarily detail all tasks which the post holder may be required to perform. Skills, Capabilities and Attributes Previous experience in senior pensions administration is essential for this role. Excellent attention to detail and capable of following defined processes and procedures. Excellent communication skills (written and oral) with a strong desire to deliver exceptional customer service. Proven track record of quality, timely delivery and strong numeracy/literacy skills. Developing positive and productive working relationships with people is also essential. Strong IT skills and a willingness to learn a variety of systems. What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhanced cover. Employee discounts - Discounts and cashback at high street stores through our EQ Wins Platform. Flexible Benefits - Ability to purchase a wide variety of benefits through a flex plan: gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays, plus 2 volunteer days. Winning together - Equiniti ICON award vouchers recognising individuals who go above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees. We assist businesses and individuals to succeed, creating positive experiences for the millions of people who rely on us for a sustainable future.
