Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
14/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Arup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Arup is the creative force at the heart of many of the world's most prominent projects in the built and natural environment. Working in more than 140 countries, the firm's designers, engineers, architects, planners, consultants, and technical specialists work with our clients on innovative projects of the highest quality and impact. As a wholly independent organisation, we are owned in trust for the benefit of our employees and their dependants: with no shareholders or external investors we determine our own business priorities and direction. Opportunity You will join Arup Digital Products (ADP), a wholly owned Arup entity focused on developing and bringing high quality digital products to market in line with Arup's broader strategy and values. As part of the Global Operations function, you will help build the structure and consistency needed to support rapid growth and ensure products are delivered effectively. You will work closely with a global, geographically diverse team across India, China, Europe, and the USA. In this role, you will lead day to day team activities, manage workload priorities, and play a key role in delivering high quality outcomes. As an Operations Co ordinator in Arup Digital Products (ADP) you will be part of the team ensuring our products and services are delivered and supported effectively and professionally, providing excellent customer service to our user base. The Operations Function is evolving quickly to respond to the requirements of a newly formed company and you will play a key role in ensuring our success. Key Responsibilities Be a core member of the Operations Team, undertaking a variety of tasks to enable efficient and professional sale and support of software products to end customers, including sales enablement, revenue flow management, licence enablement and customer care management. Be responsible for day to day team and workload management - ensuring work is logged, prioritised, routed, tracked, and communicated consistently, mitigating workflow bottlenecks and being a 'go to' for team members to support their decision making and task prioritisation. Take a lead role for our Customer Operations, overseeing the operational customer engagement including case intake and triage, customer care responses, and case escalation. Generate regular reports to monitor data quality and identify areas of improvement; help with definition and monitoring of KPIs to drive data quality. Be responsible for continuous improvement of our Customer Operations, identifying friction or failure points and partnering with Ops. Process, Systems & Automation Excellence Report to the Global Operations Manager, working closely to ensure smooth day to day operation. Have process optimisation and automation at the heart of how you work, identifying, shaping and helping to embed positive changes. Have opportunity to develop your career as the Operations Function and our product portfolio grows. Is this role right for you? Experience in Operations or Business Management, ideally in software / SaaS environment. (Preferable but not essential) Degree level qualification, ideally in operations or business management related subject. Experience in working with CRM / database systems. Experience in AI and automation. Professional approach, seeking quality and excellence in your work and the work of the team. Excellent communication and relationship management skills. A proactive approach and ability to perform in a fast paced, rapidly changing environment. Strong commercial skills with good attention to detail. Ability to challenge and question the status quo and a genuine interest in process improvement. Preferably an interest in engineering, digital, software, or automotive industries. What We Offer You At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. Equal Opportunity and Accessibility Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. We are committed to making our recruitment process and workplaces accessible to all candidates.
15/06/2026
Full time
Arup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Arup is the creative force at the heart of many of the world's most prominent projects in the built and natural environment. Working in more than 140 countries, the firm's designers, engineers, architects, planners, consultants, and technical specialists work with our clients on innovative projects of the highest quality and impact. As a wholly independent organisation, we are owned in trust for the benefit of our employees and their dependants: with no shareholders or external investors we determine our own business priorities and direction. Opportunity You will join Arup Digital Products (ADP), a wholly owned Arup entity focused on developing and bringing high quality digital products to market in line with Arup's broader strategy and values. As part of the Global Operations function, you will help build the structure and consistency needed to support rapid growth and ensure products are delivered effectively. You will work closely with a global, geographically diverse team across India, China, Europe, and the USA. In this role, you will lead day to day team activities, manage workload priorities, and play a key role in delivering high quality outcomes. As an Operations Co ordinator in Arup Digital Products (ADP) you will be part of the team ensuring our products and services are delivered and supported effectively and professionally, providing excellent customer service to our user base. The Operations Function is evolving quickly to respond to the requirements of a newly formed company and you will play a key role in ensuring our success. Key Responsibilities Be a core member of the Operations Team, undertaking a variety of tasks to enable efficient and professional sale and support of software products to end customers, including sales enablement, revenue flow management, licence enablement and customer care management. Be responsible for day to day team and workload management - ensuring work is logged, prioritised, routed, tracked, and communicated consistently, mitigating workflow bottlenecks and being a 'go to' for team members to support their decision making and task prioritisation. Take a lead role for our Customer Operations, overseeing the operational customer engagement including case intake and triage, customer care responses, and case escalation. Generate regular reports to monitor data quality and identify areas of improvement; help with definition and monitoring of KPIs to drive data quality. Be responsible for continuous improvement of our Customer Operations, identifying friction or failure points and partnering with Ops. Process, Systems & Automation Excellence Report to the Global Operations Manager, working closely to ensure smooth day to day operation. Have process optimisation and automation at the heart of how you work, identifying, shaping and helping to embed positive changes. Have opportunity to develop your career as the Operations Function and our product portfolio grows. Is this role right for you? Experience in Operations or Business Management, ideally in software / SaaS environment. (Preferable but not essential) Degree level qualification, ideally in operations or business management related subject. Experience in working with CRM / database systems. Experience in AI and automation. Professional approach, seeking quality and excellence in your work and the work of the team. Excellent communication and relationship management skills. A proactive approach and ability to perform in a fast paced, rapidly changing environment. Strong commercial skills with good attention to detail. Ability to challenge and question the status quo and a genuine interest in process improvement. Preferably an interest in engineering, digital, software, or automotive industries. What We Offer You At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. Equal Opportunity and Accessibility Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. We are committed to making our recruitment process and workplaces accessible to all candidates.
Position: Support Desk Senior Representative Division: Wealth Management Propositions & Client Care Location: Liverpool, GB Contract: Permanent Working pattern: Hybrid About the Role On the Online Support Desk, you will support clients and colleagues through digital client journeys, including DocuSign, CRM, and our online portal. Responsibilities Deliver a consistently high quality, professional service to clients, investment managers, advisers, and internal teams, acting as a trusted point of contact. Own service delivery standards and take accountability for meeting team SLAs and regulatory requirements, ensuring queries are handled efficiently, accurately, and with the right level of urgency. Act as a senior support and escalation point and provide guidance and support to team members, stepping in where needed to resolve complex queries and maintain service continuity. Manage and resolve a broad range of queries, confidently handling calls and communications from across the business. Take ownership of operational and administrative processes, ensuring tasks are completed in line with team procedures, maintaining accuracy, consistency, and control. Support and contribute to project delivery, working alongside specialists and stakeholders on project activity, testing, and implementation, ensuring clear and proactive communication. Maintain and improve team procedures, ensuring documentation reflects current processes, regulatory requirements, and best practice, identifying opportunities for improvement. Lead on training and onboarding, supporting the development of others through structured onboarding, coaching, and knowledge sharing, embedding service excellence standards. Maintain strong risk awareness and escalation, understanding key controls (including CASS where relevant) and proactively escalating risks or issues to ensure appropriate oversight. Embed a continuous improvement mindset (Lean / 4+1), actively contributing to visual management, team forums, and improvement initiatives, identifying and resolving inefficiencies within the desk. Take ownership of personal and team development, staying up to date with regulatory changes, industry developments, and internal processes, proactively identifying and addressing skill gaps. Drive client experience improvements (CX/UX), identifying themes and friction points in client journeys, contributing to improvements that enhance efficiency and overall experience. Support change and system enhancements, participating in user acceptance testing (UAT) and supporting the rollout of new systems, processes, and releases. Build strong stakeholder relationships, developing and maintaining effective working relationships across teams, acting as a reliable and collaborative partner. Maintain data integrity and governance standards, ensuring all activity aligns with group data governance requirements, with a strong focus on data quality and accuracy. Act with integrity and professionalism at all times, upholding conduct rules, maintaining confidentiality, fairness, and trust in all interactions. Qualifications Act as a go to escalation point for complex client and colleague queries, resolving issues efficiently and confidently across systems, processes, and digital journeys. Build strong knowledge of key systems to explain how they work in a simple way to clients and colleagues. Lead query triage and resolution standards. Prioritise and triage incoming demand, ensuring queries are directed, progressed, and resolved in line with service expectations. Lead on high quality issue management, ensuring issues are accurately recorded, tracked, and progressed. Support the identification and investigation of system defects, working with specialists and SMEs to gather detail, track progress, and communicate outcomes. Act as a day to day leader within the team, supporting desk smooth operation, prioritising workload, guiding representatives, and ensuring focus on key tasks and service levels. Coach, train, and support team capability, delivering onboarding, ongoing coaching, and building confidence in handling more technical queries. Identify trends, recurring issues, and inefficiencies, recommending and implementing improvements to processes, documentation, and client journeys. Take ownership of improvement initiatives, testing and embedding new ways of working to enhance service efficiency and user experience. Develop deep expertise in key systems, processes, or journeys to become a trusted point of contact for the team and wider stakeholders. Create and maintain clear process and system documentation, improving team efficiency and enabling greater client and colleague self service. Work closely with specialists and product teams to support testing, provide feedback, and embed new releases effectively into frontline operations. Capture insights, document learnings, and actively share knowledge to raise team capability and consistency in service delivery. Ensure all activities are carried out in line with internal policies and regulatory requirements, supporting a robust and controlled operating environment. Take accountability for ensuring a seamless, consistent, and high quality experience for all users, capturing feedback and driving improvements where needed. Contribute to service coverage across core hours (8am-6pm). Our Offer We offer a comprehensive remuneration package and a range of benefits to support your well being and development. Company pension - 9% non contributory or 10% if you contribute 5% Private medical insurance - individual on joining, family after 1 year's service Life assurance - 8 salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green car scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We are a Disability Confident Employer - level 2 under the UK Government scheme. If you require adjustments to apply for this role, please contact to let us know what adjustments you may need.
15/06/2026
Full time
Position: Support Desk Senior Representative Division: Wealth Management Propositions & Client Care Location: Liverpool, GB Contract: Permanent Working pattern: Hybrid About the Role On the Online Support Desk, you will support clients and colleagues through digital client journeys, including DocuSign, CRM, and our online portal. Responsibilities Deliver a consistently high quality, professional service to clients, investment managers, advisers, and internal teams, acting as a trusted point of contact. Own service delivery standards and take accountability for meeting team SLAs and regulatory requirements, ensuring queries are handled efficiently, accurately, and with the right level of urgency. Act as a senior support and escalation point and provide guidance and support to team members, stepping in where needed to resolve complex queries and maintain service continuity. Manage and resolve a broad range of queries, confidently handling calls and communications from across the business. Take ownership of operational and administrative processes, ensuring tasks are completed in line with team procedures, maintaining accuracy, consistency, and control. Support and contribute to project delivery, working alongside specialists and stakeholders on project activity, testing, and implementation, ensuring clear and proactive communication. Maintain and improve team procedures, ensuring documentation reflects current processes, regulatory requirements, and best practice, identifying opportunities for improvement. Lead on training and onboarding, supporting the development of others through structured onboarding, coaching, and knowledge sharing, embedding service excellence standards. Maintain strong risk awareness and escalation, understanding key controls (including CASS where relevant) and proactively escalating risks or issues to ensure appropriate oversight. Embed a continuous improvement mindset (Lean / 4+1), actively contributing to visual management, team forums, and improvement initiatives, identifying and resolving inefficiencies within the desk. Take ownership of personal and team development, staying up to date with regulatory changes, industry developments, and internal processes, proactively identifying and addressing skill gaps. Drive client experience improvements (CX/UX), identifying themes and friction points in client journeys, contributing to improvements that enhance efficiency and overall experience. Support change and system enhancements, participating in user acceptance testing (UAT) and supporting the rollout of new systems, processes, and releases. Build strong stakeholder relationships, developing and maintaining effective working relationships across teams, acting as a reliable and collaborative partner. Maintain data integrity and governance standards, ensuring all activity aligns with group data governance requirements, with a strong focus on data quality and accuracy. Act with integrity and professionalism at all times, upholding conduct rules, maintaining confidentiality, fairness, and trust in all interactions. Qualifications Act as a go to escalation point for complex client and colleague queries, resolving issues efficiently and confidently across systems, processes, and digital journeys. Build strong knowledge of key systems to explain how they work in a simple way to clients and colleagues. Lead query triage and resolution standards. Prioritise and triage incoming demand, ensuring queries are directed, progressed, and resolved in line with service expectations. Lead on high quality issue management, ensuring issues are accurately recorded, tracked, and progressed. Support the identification and investigation of system defects, working with specialists and SMEs to gather detail, track progress, and communicate outcomes. Act as a day to day leader within the team, supporting desk smooth operation, prioritising workload, guiding representatives, and ensuring focus on key tasks and service levels. Coach, train, and support team capability, delivering onboarding, ongoing coaching, and building confidence in handling more technical queries. Identify trends, recurring issues, and inefficiencies, recommending and implementing improvements to processes, documentation, and client journeys. Take ownership of improvement initiatives, testing and embedding new ways of working to enhance service efficiency and user experience. Develop deep expertise in key systems, processes, or journeys to become a trusted point of contact for the team and wider stakeholders. Create and maintain clear process and system documentation, improving team efficiency and enabling greater client and colleague self service. Work closely with specialists and product teams to support testing, provide feedback, and embed new releases effectively into frontline operations. Capture insights, document learnings, and actively share knowledge to raise team capability and consistency in service delivery. Ensure all activities are carried out in line with internal policies and regulatory requirements, supporting a robust and controlled operating environment. Take accountability for ensuring a seamless, consistent, and high quality experience for all users, capturing feedback and driving improvements where needed. Contribute to service coverage across core hours (8am-6pm). Our Offer We offer a comprehensive remuneration package and a range of benefits to support your well being and development. Company pension - 9% non contributory or 10% if you contribute 5% Private medical insurance - individual on joining, family after 1 year's service Life assurance - 8 salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green car scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We are a Disability Confident Employer - level 2 under the UK Government scheme. If you require adjustments to apply for this role, please contact to let us know what adjustments you may need.
Job Introduction As a Digital Operations Assistant, you will, along with the Digital Operations Specialist and Manager, manage the end-to-end product workflow across a variety of brand partners. Working cross-functionally with Trade, Buying, and Photo Studio teams to push items through to the site, you will: manage data, pushing through all relevant systems, amending and fixing where needed, arrange stock moves to the photo studio for in-house product shoots, requesting and processing supplier imagery from applicable brands, as well as, monitoring and managing stock files to ensure products get published on site in a timely manner. As a Digital Operations Assistant you will: Create/support concession data and work collaboratively with brands to resolve any issues (i.e. update pricing for them). Work with buying teams to support Own Bought product workflow, taking divisional ownership, and providing regular updates to key stakeholders. Effectively manage and minimise products that are 'In Stock and Not On Site' (ISNOS) across your brands and divisions. Be the point of contact for your brands for any online queries relating to product, pricing, stock, launches, or otherwise. Work with brands to ensure imagery is being sent in advance of stock delivery, highlighting any inconsistencies to the Digital Operations Specialist & Manager. Maintain the accuracy of the online range by removing old products as needed/requested. Updating the range tracker to reflect all changes. Responsible for resolving NPS issues across your brands/division in a timely manner, independently, or with help from PTS, photo studio, or the brand. Ensure Time To Site SLA's are being met, flagging any inconsistencies or concerns to Digital Operations Specialist & Manager. Attend regular trade, operations, and studio meetings, to provide and receive updates on deliveries, uploads and special projects/launches. Manage stock queries for brands in the DC, flagging any issues to the Digital Operations Specialist & Manager. Maintain & present weekly division reports in wider team meeting. A Bit About You Organised and proactive. You are able to multi-task, prioritise and work to tight deadlines, whilst maintaining excellent attention to detail. Technically skilled. You are proficient in Excel, with high levels of numeracy and accuracy. All over the numbers. You are analytical and results driven, able to use data to measure performance and identify areas of improvement. A great communicator, both verbal and written. You excel in the relationships you build with stakeholders. Flexible. Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation. An example of our values, a trusted, and respected colleague.
15/06/2026
Full time
Job Introduction As a Digital Operations Assistant, you will, along with the Digital Operations Specialist and Manager, manage the end-to-end product workflow across a variety of brand partners. Working cross-functionally with Trade, Buying, and Photo Studio teams to push items through to the site, you will: manage data, pushing through all relevant systems, amending and fixing where needed, arrange stock moves to the photo studio for in-house product shoots, requesting and processing supplier imagery from applicable brands, as well as, monitoring and managing stock files to ensure products get published on site in a timely manner. As a Digital Operations Assistant you will: Create/support concession data and work collaboratively with brands to resolve any issues (i.e. update pricing for them). Work with buying teams to support Own Bought product workflow, taking divisional ownership, and providing regular updates to key stakeholders. Effectively manage and minimise products that are 'In Stock and Not On Site' (ISNOS) across your brands and divisions. Be the point of contact for your brands for any online queries relating to product, pricing, stock, launches, or otherwise. Work with brands to ensure imagery is being sent in advance of stock delivery, highlighting any inconsistencies to the Digital Operations Specialist & Manager. Maintain the accuracy of the online range by removing old products as needed/requested. Updating the range tracker to reflect all changes. Responsible for resolving NPS issues across your brands/division in a timely manner, independently, or with help from PTS, photo studio, or the brand. Ensure Time To Site SLA's are being met, flagging any inconsistencies or concerns to Digital Operations Specialist & Manager. Attend regular trade, operations, and studio meetings, to provide and receive updates on deliveries, uploads and special projects/launches. Manage stock queries for brands in the DC, flagging any issues to the Digital Operations Specialist & Manager. Maintain & present weekly division reports in wider team meeting. A Bit About You Organised and proactive. You are able to multi-task, prioritise and work to tight deadlines, whilst maintaining excellent attention to detail. Technically skilled. You are proficient in Excel, with high levels of numeracy and accuracy. All over the numbers. You are analytical and results driven, able to use data to measure performance and identify areas of improvement. A great communicator, both verbal and written. You excel in the relationships you build with stakeholders. Flexible. Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation. An example of our values, a trusted, and respected colleague.
AV Technician Brighton, UK up to £29,000 (dependent on experience) Company Benefits for an AV Technician Private Healthcare with no excess payments for the employee Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility as an AV Technician Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Equipment Operation Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event Drive Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audio-visual equipment as listed in the technical qualifications section. Troubleshoot technical issues and resolve problems quickly as they arise. Do the Right Thing - Complies with all Company security and safety measures. Adhere to health and safety regulations and wear appropriate PPE. Report all health and safety issues to the HSE Manager or Project Manager onsite. At times the technicians will work as part of a team on larger scale projects. Customer Service Deliver World Class Service - Strives to exceed the expectations and needs of internal and external customers. Values People - Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/venue/client relationship. Technical Ability Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge Do the Right Thing - Understands company processes, follows procedures and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and strike. Interacts with other staff and outside vendors for equipment. See the Bigger Picture - Increases revenue by utilising floor up selling techniques. Works with clients to finalise invoices. What you bring with you as an AV Technician Previous experience within the Service and Hospitality industry would be preferable. Previous experience in AV / Live events would be preferred. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.
15/06/2026
Full time
AV Technician Brighton, UK up to £29,000 (dependent on experience) Company Benefits for an AV Technician Private Healthcare with no excess payments for the employee Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility as an AV Technician Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Equipment Operation Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event Drive Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audio-visual equipment as listed in the technical qualifications section. Troubleshoot technical issues and resolve problems quickly as they arise. Do the Right Thing - Complies with all Company security and safety measures. Adhere to health and safety regulations and wear appropriate PPE. Report all health and safety issues to the HSE Manager or Project Manager onsite. At times the technicians will work as part of a team on larger scale projects. Customer Service Deliver World Class Service - Strives to exceed the expectations and needs of internal and external customers. Values People - Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/venue/client relationship. Technical Ability Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge Do the Right Thing - Understands company processes, follows procedures and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and strike. Interacts with other staff and outside vendors for equipment. See the Bigger Picture - Increases revenue by utilising floor up selling techniques. Works with clients to finalise invoices. What you bring with you as an AV Technician Previous experience within the Service and Hospitality industry would be preferable. Previous experience in AV / Live events would be preferred. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber Introduction: These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow the link below for further information about HMCTS. Main Purpose of the Role: The successful candidate will be responsible for delivering agreed business analysis outcomes. This includes gathering and documenting business requirements, managing stakeholders, and identifying and tracking risks, issues, and dependencies. You will also support the understanding of data management needs from a business perspective. You will be experienced in applying a range of business analysis tools and techniques, adapting your approach to suit different stakeholders and scenarios. The role offers the opportunity to further develop your BA skills while building strong relationships with senior stakeholders, supporting your progression towards becoming a key member of the Business Analysis community. Key Responsibilities: Work with the Lead Business Analyst and senior stakeholders to define the project scope, goals and objectives, and identify the required business analysis activity. Develop a clear understanding of the project landscape, including sponsors, stakeholders, subject matter experts, and key delivery milestones. Produce business analysis delivery plans to support wider project planning and set expectations with stakeholders. Lead workshops and stakeholder engagement sessions to gather, understand and refine requirements, enabling effective and efficient change. Manage the delivery of business analysis outputs, including monitoring risks, issues, dependencies and constraints that may impact delivery. Support business analysis activities across the full project lifecycle, including procurement, design, build, testing and deployment. Ensure business processes and policy objectives are clearly understood and reflected within product and delivery teams. Support the delivery of business and technology change within your area, contributing to the development of products and services. Lead approaches to defining and analysing problems, ensuring clear and structured investigation. Work collaboratively with user researchers, service designers and technical architects to analyse problem areas and inform strategic decision-making within the Business Analysis community. Define success measures and establish approaches to monitor performance throughout the service lifecycle. Assess and compare delivery approaches, measuring outcomes to support continuous improvement. Contribute to the development and refinement of business cases, ensuring they are supported by proportionate, high-quality evidence throughout the product and service lifecycle. Skills and Experience: Able to gather and analyse information to develop recommendations for service improvements. Experience working with both technical and non-technical stakeholders, ensuring requirements are clearly understood and outputs are communicated effectively. Proven ability to analyse large volumes of complex information and use this to develop practical solutions. Experience designing, interpreting and executing test plans. Strong experience in requirements elicitation and management. Ability to map and refine 'as-is' and 'to-be' processes. Strong facilitation skills, with the ability to bring together technical and non-technical stakeholders and reach shared understanding. Excellent stakeholder engagement skills. Demonstrated problem-solving ability, with experience delivering at pace as part of a team. Ability to make informed decisions within agreed parameters. Strong written and verbal communication skills. Essential Criteria: Strong knowledge of HMCTS, particularly within a digital environment, or experience within a similar organisation. Extensive experience applying business analysis principles, tools and techniques. Proactive approach, with a commitment to continuous improvement and adoption of business analysis best practice. Experience working in multidisciplinary teams alongside product managers, user researchers and service designers. Skilled at gathering and analysing evidence from a range of sources using both standard and tailored approaches. Ability to identify and support the management of risks, issues, assumptions and dependencies across services. Good understanding of agile methodologies, with experience working in agile delivery teams. Ability to model complex processes across multiple business functions or programmes.
15/06/2026
Full time
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber Introduction: These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow the link below for further information about HMCTS. Main Purpose of the Role: The successful candidate will be responsible for delivering agreed business analysis outcomes. This includes gathering and documenting business requirements, managing stakeholders, and identifying and tracking risks, issues, and dependencies. You will also support the understanding of data management needs from a business perspective. You will be experienced in applying a range of business analysis tools and techniques, adapting your approach to suit different stakeholders and scenarios. The role offers the opportunity to further develop your BA skills while building strong relationships with senior stakeholders, supporting your progression towards becoming a key member of the Business Analysis community. Key Responsibilities: Work with the Lead Business Analyst and senior stakeholders to define the project scope, goals and objectives, and identify the required business analysis activity. Develop a clear understanding of the project landscape, including sponsors, stakeholders, subject matter experts, and key delivery milestones. Produce business analysis delivery plans to support wider project planning and set expectations with stakeholders. Lead workshops and stakeholder engagement sessions to gather, understand and refine requirements, enabling effective and efficient change. Manage the delivery of business analysis outputs, including monitoring risks, issues, dependencies and constraints that may impact delivery. Support business analysis activities across the full project lifecycle, including procurement, design, build, testing and deployment. Ensure business processes and policy objectives are clearly understood and reflected within product and delivery teams. Support the delivery of business and technology change within your area, contributing to the development of products and services. Lead approaches to defining and analysing problems, ensuring clear and structured investigation. Work collaboratively with user researchers, service designers and technical architects to analyse problem areas and inform strategic decision-making within the Business Analysis community. Define success measures and establish approaches to monitor performance throughout the service lifecycle. Assess and compare delivery approaches, measuring outcomes to support continuous improvement. Contribute to the development and refinement of business cases, ensuring they are supported by proportionate, high-quality evidence throughout the product and service lifecycle. Skills and Experience: Able to gather and analyse information to develop recommendations for service improvements. Experience working with both technical and non-technical stakeholders, ensuring requirements are clearly understood and outputs are communicated effectively. Proven ability to analyse large volumes of complex information and use this to develop practical solutions. Experience designing, interpreting and executing test plans. Strong experience in requirements elicitation and management. Ability to map and refine 'as-is' and 'to-be' processes. Strong facilitation skills, with the ability to bring together technical and non-technical stakeholders and reach shared understanding. Excellent stakeholder engagement skills. Demonstrated problem-solving ability, with experience delivering at pace as part of a team. Ability to make informed decisions within agreed parameters. Strong written and verbal communication skills. Essential Criteria: Strong knowledge of HMCTS, particularly within a digital environment, or experience within a similar organisation. Extensive experience applying business analysis principles, tools and techniques. Proactive approach, with a commitment to continuous improvement and adoption of business analysis best practice. Experience working in multidisciplinary teams alongside product managers, user researchers and service designers. Skilled at gathering and analysing evidence from a range of sources using both standard and tailored approaches. Ability to identify and support the management of risks, issues, assumptions and dependencies across services. Good understanding of agile methodologies, with experience working in agile delivery teams. Ability to model complex processes across multiple business functions or programmes.
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role Please note this role requires you to pass Security Check clearance. Please click on the link for details. We're recruiting for three Principal Software Developers here at Justice Digital, Data and Science, to be part of our warm and collaborative Office of the Chief Technology Officer (OCTO), Legal Aid Digital (LAA) and Prisons and Probation Digital (HMPPS) designing and delivering digital services that make a genuine difference to people's lives, alongside championing the adoption of emerging technologies. The Principal Developer will work under the Chief Engineer and alongside the Head of Profession for Engineering and will drive the product teams within OCTO, LAA and HMPPS, as well as acting as a leader within the software development profession across the MOJ. This is a hands-on technical role where you'll work directly with product teams across the department, bringing your expertise to help deliver solutions that reduce friction and improve engineering practices across Justice Digital, Data and Science. You'll guide the Chief Engineer's product teams while providing leadership to the wider software development profession at MOJ. Beyond delivery, you'll also be expected to horizon scan and experiment with new products and tools in an R&D capacity, identifying emerging technologies that could benefit the organisation. This role aligns against the Principal Developer role from the Government Digital and Data Framework. Key Responsibilities Work with the Chief Engineer to define, maintain and own CTO's engineering strategy, aligning with its wider business objectives. Oversee and guide technical teams, influence technical choices and seek out opportunities for digital transformation including: Lead the Developer Assurance team, comprised of Staff Engineers, to ensure that development standards are maintained across Justice Digital, Data and Science Lead the Engineering Standards team to develop and deliver a world class development portal, that documents Justice Digital, Data and Science engineering standards Work alongside the Principal DevOps Engineer to work with the DevX team, working on R&D projects to scope out new and emerging technologies to adopt across the department. Mentor, coach, and line manage lead and senior developers Look for opportunities to collaborate and reuse common components, communicating with both technical and non-technical stakeholders. Build and maintain an inclusive culture across the software development community. Manage recruitment and allocation of developers to teams, identifying gaps in capability, ensuring a good balance of skills and seniority. Work with the engineering principals across other agencies to help break down silos and work on cross cutting initiatives. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential: Experience leading and growing software development teams and technical capability and fostering an inclusive, high-performing team culture. Expertise designing, building and operating reliable, secure, and maintainable digital services. Experience coaching, mentoring and line managing senior developers or technical leads. Confidence working within agile environments to iteratively working software designed around the users need. Confidence working across teams and reaching out across organisational/team boundaries to understand common technical approaches and patterns. Experience supporting live services and managing technical risks. Code review. Willingness to be assessed against the requirements for SC clearance. We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy . Salary Information Base salary for this role is from £71,381 to £80,419 (National) or from £75,674 to £85,257 (London). New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band. Existing Civil Servants moving on a level transferwill retain their current base salary or move to the minimum of the pay band for the role, whichever is higher. Existing Civil Servants who are promotedwill either move to the bottom of the new grade's pay band or receive a 10% uplift, whichever provides the greater increase. Candidates may also be eligible for a non pensionable Government Digital & Data Allowance of up to £12,201 per year (London) or £12,319 (National).This is a temporary allowance, reviewed annually and may be retained, amended, or withdrawn. The final offer will reflect the skills and experience you demonstrate during the assessment process. Why JDDS? Over the past year, we have strengthened our focus on attracting and retaining women and non-binary people in technical roles across the Ministry of Justice. We have steadily been increasing representation through targeted activity, including community forums, support and mentoring, and visible senior allyship committed to sustained improvement. We're proud to back this up with action. Our internal Women in Digital, Data and Science Forum builds community for women and non-binary colleagues across all grades, creating space to share experiences, grow confidence, and shape practical changes. We also support cross-government work to remove barriers for women and girls entering and progressing in tech, and we offer routes in through apprenticeships and structured development. We're proud that this work is recognised externally too: Justice Digital, Data and Science (Ministry of Justice) was named Best Employer of the Year at the Women in Tech Excellence Awards 2025 . Read more about our work and culture in the blog posts below: Six Months in - Building the Women in Engineering Working Group , by Rosie Brigham, Deputy Head of Profession for Engineering. Designing Digital Services for Everyone: Why LGBTQ+ History Still Matters , by Mark Stanley, Deputy Director for Prisons. It started with a Quiz: Discovering a Different Kind of Strength, by Eva Horvathova, Capability Manager. Our values are Purpose, Humanity, Openness and Together. Find out more here about how we celebrate diversity and foster an inclusive culture in our workplace. Use of Artificial Intelligence Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Terms & Conditions Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements. If you have any questions, please feel free to contact Person specification Please refer to the attached Job Description
15/06/2026
Full time
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role Please note this role requires you to pass Security Check clearance. Please click on the link for details. We're recruiting for three Principal Software Developers here at Justice Digital, Data and Science, to be part of our warm and collaborative Office of the Chief Technology Officer (OCTO), Legal Aid Digital (LAA) and Prisons and Probation Digital (HMPPS) designing and delivering digital services that make a genuine difference to people's lives, alongside championing the adoption of emerging technologies. The Principal Developer will work under the Chief Engineer and alongside the Head of Profession for Engineering and will drive the product teams within OCTO, LAA and HMPPS, as well as acting as a leader within the software development profession across the MOJ. This is a hands-on technical role where you'll work directly with product teams across the department, bringing your expertise to help deliver solutions that reduce friction and improve engineering practices across Justice Digital, Data and Science. You'll guide the Chief Engineer's product teams while providing leadership to the wider software development profession at MOJ. Beyond delivery, you'll also be expected to horizon scan and experiment with new products and tools in an R&D capacity, identifying emerging technologies that could benefit the organisation. This role aligns against the Principal Developer role from the Government Digital and Data Framework. Key Responsibilities Work with the Chief Engineer to define, maintain and own CTO's engineering strategy, aligning with its wider business objectives. Oversee and guide technical teams, influence technical choices and seek out opportunities for digital transformation including: Lead the Developer Assurance team, comprised of Staff Engineers, to ensure that development standards are maintained across Justice Digital, Data and Science Lead the Engineering Standards team to develop and deliver a world class development portal, that documents Justice Digital, Data and Science engineering standards Work alongside the Principal DevOps Engineer to work with the DevX team, working on R&D projects to scope out new and emerging technologies to adopt across the department. Mentor, coach, and line manage lead and senior developers Look for opportunities to collaborate and reuse common components, communicating with both technical and non-technical stakeholders. Build and maintain an inclusive culture across the software development community. Manage recruitment and allocation of developers to teams, identifying gaps in capability, ensuring a good balance of skills and seniority. Work with the engineering principals across other agencies to help break down silos and work on cross cutting initiatives. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential: Experience leading and growing software development teams and technical capability and fostering an inclusive, high-performing team culture. Expertise designing, building and operating reliable, secure, and maintainable digital services. Experience coaching, mentoring and line managing senior developers or technical leads. Confidence working within agile environments to iteratively working software designed around the users need. Confidence working across teams and reaching out across organisational/team boundaries to understand common technical approaches and patterns. Experience supporting live services and managing technical risks. Code review. Willingness to be assessed against the requirements for SC clearance. We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy . Salary Information Base salary for this role is from £71,381 to £80,419 (National) or from £75,674 to £85,257 (London). New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band. Existing Civil Servants moving on a level transferwill retain their current base salary or move to the minimum of the pay band for the role, whichever is higher. Existing Civil Servants who are promotedwill either move to the bottom of the new grade's pay band or receive a 10% uplift, whichever provides the greater increase. Candidates may also be eligible for a non pensionable Government Digital & Data Allowance of up to £12,201 per year (London) or £12,319 (National).This is a temporary allowance, reviewed annually and may be retained, amended, or withdrawn. The final offer will reflect the skills and experience you demonstrate during the assessment process. Why JDDS? Over the past year, we have strengthened our focus on attracting and retaining women and non-binary people in technical roles across the Ministry of Justice. We have steadily been increasing representation through targeted activity, including community forums, support and mentoring, and visible senior allyship committed to sustained improvement. We're proud to back this up with action. Our internal Women in Digital, Data and Science Forum builds community for women and non-binary colleagues across all grades, creating space to share experiences, grow confidence, and shape practical changes. We also support cross-government work to remove barriers for women and girls entering and progressing in tech, and we offer routes in through apprenticeships and structured development. We're proud that this work is recognised externally too: Justice Digital, Data and Science (Ministry of Justice) was named Best Employer of the Year at the Women in Tech Excellence Awards 2025 . Read more about our work and culture in the blog posts below: Six Months in - Building the Women in Engineering Working Group , by Rosie Brigham, Deputy Head of Profession for Engineering. Designing Digital Services for Everyone: Why LGBTQ+ History Still Matters , by Mark Stanley, Deputy Director for Prisons. It started with a Quiz: Discovering a Different Kind of Strength, by Eva Horvathova, Capability Manager. Our values are Purpose, Humanity, Openness and Together. Find out more here about how we celebrate diversity and foster an inclusive culture in our workplace. Use of Artificial Intelligence Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Terms & Conditions Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements. If you have any questions, please feel free to contact Person specification Please refer to the attached Job Description
Location Successful candidates may be based in any of our office locations - Cardiff , Glasgow or London . We especially welcome applicants from Cardiff and Glasgow. About the job Job summary As the energy sector evolves, trusted and well-structured data is becoming increasingly important to how renewable energy schemes are delivered, governed and assured. At Ofgem, we're seeking a Data Architect to help shape the structures, standards and approaches that support this work. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the sector, driving toward Net Zero whilst protecting consumers, especially vulnerable people. We're offering a permanent opportunity within our Delivery & Schemes division, which is responsible for administering a range of government renewable energy support schemes. This is a varied and evolving environment, with a broad programme of work focused on efficiency, assurance and delivering value for money for UK consumers. You'll be responsible for shaping how data is structured, governed and utilised across the division, ensuring that renewable energy schemes are backed and supported by data. Working across strategy and delivery, you'll help define practical data approaches that support both current services and future development across the division. With the chance to influence how data architecture develops, you'll work across a broad range of programmes and services, with technology, governance and delivery teams, playing a key role in shaping the data foundations that support the division's ongoing success with renewable energy. You'll bring significant experience operating as a Senior Data Architect within a complex organisation, alongside strong expertise in data modelling, integration technologies and cloud-based data architectures. You'll also understand how to develop structured data standards, governance approaches and interface documentation, with a strong awareness of data security, privacy and information governance requirements. The ability to operate effectively at both strategic and delivery levels will be essential. In return, you'll join a collaborative and supportive environment, where you can apply your expertise to meaningful work that supports major renewable energy schemes, and enjoy a comprehensive benefits package and an environment focused on your development, career path and goals. We have a critical purpose to ensure renewable energy schemes are delivered efficiently, and the data surrounding them is high-quality and connected. Join us and help shape the data foundations that support that mission. Read on and find out more. Job description Key Responsibilities Data architect - Government Digital and Data Profession Capability Framework Data Architecture & Standards Define and maintain enterprise data architecture artefacts, including conceptual, logical and physical data models Own and evolve data architecture principles, standards, and patterns Ensure consistency and reuse of data designs across Ofgem's digital and data landscape Solution Design & Assurance Lead data architecture design for projects and services, covering: Data ingestion, storage, and transformation Integration and data sharing Analytics and reporting Review and assure solution designs to ensure alignment with enterprise architecture and regulatory requirements Provide pragmatic architectural direction that supports delivery while managing long term risk Governance, Risk & Compliance Ensure data architectures comply with: DDaT and GDS standards Data protection legislation (UK GDPR) Security and information assurance policies Contribute to architecture governance forums and formal design reviews Identify, document, and manage data related architectural risks, including technical debt and obsolescence Support DPIAs and security design reviews from a data architecture perspective Data Strategy & Enablement Contribute to D&S' data strategy, roadmap, and target architecture Define approaches to: Master and reference data management Metadata, lineage, and data cataloguing Data quality and stewardship Enable teams to make effective use of data platforms through clear architectural guidance Stakeholder Engagement Work closely with business teams, analysts, engineers, product managers, and architects Communicate complex data architectures clearly to technical and non technical audiences Provide expert advice and consultancy on data related challenges and opportunities Support capability development across the DDaT and Data communities Person specification Essential Criteria Strong experience developing OLAP data models. (Lead Criteria) Experience integrating data from various sources and providing data to third-party stakeholders using secure methods with appropriate usage of policies, access controls, performance, and monitoring (i.e. API Management). (Lead Criteria) Experience developing and applying industry standard data architecture principles, patterns, and technologies to address user needs. Experience developing reference libraries, patterns and metadata repositories with reusability at the centre of their design. Strong stakeholder management with the ability to translate complex business requirements into scalable, interoperable, and flexible solutions. Ability to communicate in technical detail on topics of data lineage, data usage and data structures. Desirable Criteria Track record of working within a cloud-based technology landscape. Experience in integrating complex, cross-organisation processes and data models, ideally within a highly regulated environment.
15/06/2026
Full time
Location Successful candidates may be based in any of our office locations - Cardiff , Glasgow or London . We especially welcome applicants from Cardiff and Glasgow. About the job Job summary As the energy sector evolves, trusted and well-structured data is becoming increasingly important to how renewable energy schemes are delivered, governed and assured. At Ofgem, we're seeking a Data Architect to help shape the structures, standards and approaches that support this work. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the sector, driving toward Net Zero whilst protecting consumers, especially vulnerable people. We're offering a permanent opportunity within our Delivery & Schemes division, which is responsible for administering a range of government renewable energy support schemes. This is a varied and evolving environment, with a broad programme of work focused on efficiency, assurance and delivering value for money for UK consumers. You'll be responsible for shaping how data is structured, governed and utilised across the division, ensuring that renewable energy schemes are backed and supported by data. Working across strategy and delivery, you'll help define practical data approaches that support both current services and future development across the division. With the chance to influence how data architecture develops, you'll work across a broad range of programmes and services, with technology, governance and delivery teams, playing a key role in shaping the data foundations that support the division's ongoing success with renewable energy. You'll bring significant experience operating as a Senior Data Architect within a complex organisation, alongside strong expertise in data modelling, integration technologies and cloud-based data architectures. You'll also understand how to develop structured data standards, governance approaches and interface documentation, with a strong awareness of data security, privacy and information governance requirements. The ability to operate effectively at both strategic and delivery levels will be essential. In return, you'll join a collaborative and supportive environment, where you can apply your expertise to meaningful work that supports major renewable energy schemes, and enjoy a comprehensive benefits package and an environment focused on your development, career path and goals. We have a critical purpose to ensure renewable energy schemes are delivered efficiently, and the data surrounding them is high-quality and connected. Join us and help shape the data foundations that support that mission. Read on and find out more. Job description Key Responsibilities Data architect - Government Digital and Data Profession Capability Framework Data Architecture & Standards Define and maintain enterprise data architecture artefacts, including conceptual, logical and physical data models Own and evolve data architecture principles, standards, and patterns Ensure consistency and reuse of data designs across Ofgem's digital and data landscape Solution Design & Assurance Lead data architecture design for projects and services, covering: Data ingestion, storage, and transformation Integration and data sharing Analytics and reporting Review and assure solution designs to ensure alignment with enterprise architecture and regulatory requirements Provide pragmatic architectural direction that supports delivery while managing long term risk Governance, Risk & Compliance Ensure data architectures comply with: DDaT and GDS standards Data protection legislation (UK GDPR) Security and information assurance policies Contribute to architecture governance forums and formal design reviews Identify, document, and manage data related architectural risks, including technical debt and obsolescence Support DPIAs and security design reviews from a data architecture perspective Data Strategy & Enablement Contribute to D&S' data strategy, roadmap, and target architecture Define approaches to: Master and reference data management Metadata, lineage, and data cataloguing Data quality and stewardship Enable teams to make effective use of data platforms through clear architectural guidance Stakeholder Engagement Work closely with business teams, analysts, engineers, product managers, and architects Communicate complex data architectures clearly to technical and non technical audiences Provide expert advice and consultancy on data related challenges and opportunities Support capability development across the DDaT and Data communities Person specification Essential Criteria Strong experience developing OLAP data models. (Lead Criteria) Experience integrating data from various sources and providing data to third-party stakeholders using secure methods with appropriate usage of policies, access controls, performance, and monitoring (i.e. API Management). (Lead Criteria) Experience developing and applying industry standard data architecture principles, patterns, and technologies to address user needs. Experience developing reference libraries, patterns and metadata repositories with reusability at the centre of their design. Strong stakeholder management with the ability to translate complex business requirements into scalable, interoperable, and flexible solutions. Ability to communicate in technical detail on topics of data lineage, data usage and data structures. Desirable Criteria Track record of working within a cloud-based technology landscape. Experience in integrating complex, cross-organisation processes and data models, ideally within a highly regulated environment.
Location Successful candidates may be based in any of our office locations - Cardiff , Glasgow or London . We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Technology plays a vital role in supporting the schemes that are helping drive the UK's transition to greener energy, and at Ofgem, we're seeking a Senior Software Developer to help build and evolve the applications that underpin this work. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the sector, driving toward Net Zero whilst protecting consumers, especially vulnerable people. We're offering a permanent opportunity within our Digital Development team where you'll play a vital role in the development and upkeep of digital services that support major green energy and social schemes operating across the energy sector. You'll have the chance to work on meaningful digital products that directly support renewable energy and wider consumer-focused initiatives, helping shape how applications are developed, improved and maintained across the division. Alongside mentoring junior colleagues, you'll work with a range of talented developers, technical leads and multidisciplinary colleagues within our supportive and highly collaborative environment. You'll bring significant experience developing data-driven web applications using Microsoft technologies, including C#, Entity Framework Core, SQL Server and Microsoft Azure. Alongside strong cloud and microservices knowledge, you'll have experience applying modern software design principles, supporting scalable application development and contributing to high-quality engineering practices. Strong communication skills and the ability to support and guide others within a collaborative team environment will also be essential. In return, you'll have the opportunity to contribute to digital services that support major renewable energy and social schemes across the UK, applying your expertise to work that is both meaningful and technically engaging. You'll join a forward-looking environment where innovation, collaboration and development are actively encouraged. We have a critical purpose to ensure the systems and digital services supporting renewable energy and social schemes remain effective, secure and fit for the future. Join us and help build the applications that support that mission. Read on and find out more. Job description Key Responsibilities Develop, maintain, and support key Ofgem scheme applications. Create and maintain technical documentation for business applications. Support the Technical Lead in technical decisions and team leadership. Mentor junior colleagues to foster their professional development. Manage workloads and prioritize tasks as Work Manager when needed. Suggest and implement improvements to the development process. Collaborate with cross-functional teams to deliver user-centric solutions. Ensure adherence to Government Digital Service (GDS) standards. Key Outputs and Deliverables Ensuring that products developed internally and externally are technically and functionally suitable for Ofgem. Develop high quality, secure software as part of a team. Contribute to, and advancing ideas for continuous improvement. Champion best practices in Software Development. Person specification Essential Criteria Significant demonstrable knowledge and experience in developing data-driven web applications using Microsoft technologies, including proficiency in C# for creating robust and scalable web applications, expertise in using Entity Framework Core for efficient data access and manipulation, strong experience in designing, querying, and managing databases with SQL Server, and proficiency in deploying, managing, and scaling applications on Microsoft Azure. (Lead Criteria) Excellent communication and interpersonal skills, with the ability to effectively communicate with team members, stakeholders, and clients. Comfortable deputizing for the Technical Lead when required, with the ability to step into a leadership role, manage teams, and ensure project delivery in the absence of the Technical Lead. (Lead Criteria) Knowledge and experience in applying common design patterns to solve software design problems, proficiency in writing and executing unit tests to ensure code quality and reliability, and a strong understanding and application of SOLID principles to create maintainable and scalable software. Demonstrable experience with cloud technologies, including designing, developing, and deploying microservices-based architectures, proficiency in using containerization technologies such as Docker and Kubernetes, and broad knowledge of cloud services and platforms with a focus on scalability, security, and performance. Ability to guide, mentor, and support junior team members in their professional development, fostering a collaborative and growth-oriented environment within the team.
15/06/2026
Full time
Location Successful candidates may be based in any of our office locations - Cardiff , Glasgow or London . We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Technology plays a vital role in supporting the schemes that are helping drive the UK's transition to greener energy, and at Ofgem, we're seeking a Senior Software Developer to help build and evolve the applications that underpin this work. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the sector, driving toward Net Zero whilst protecting consumers, especially vulnerable people. We're offering a permanent opportunity within our Digital Development team where you'll play a vital role in the development and upkeep of digital services that support major green energy and social schemes operating across the energy sector. You'll have the chance to work on meaningful digital products that directly support renewable energy and wider consumer-focused initiatives, helping shape how applications are developed, improved and maintained across the division. Alongside mentoring junior colleagues, you'll work with a range of talented developers, technical leads and multidisciplinary colleagues within our supportive and highly collaborative environment. You'll bring significant experience developing data-driven web applications using Microsoft technologies, including C#, Entity Framework Core, SQL Server and Microsoft Azure. Alongside strong cloud and microservices knowledge, you'll have experience applying modern software design principles, supporting scalable application development and contributing to high-quality engineering practices. Strong communication skills and the ability to support and guide others within a collaborative team environment will also be essential. In return, you'll have the opportunity to contribute to digital services that support major renewable energy and social schemes across the UK, applying your expertise to work that is both meaningful and technically engaging. You'll join a forward-looking environment where innovation, collaboration and development are actively encouraged. We have a critical purpose to ensure the systems and digital services supporting renewable energy and social schemes remain effective, secure and fit for the future. Join us and help build the applications that support that mission. Read on and find out more. Job description Key Responsibilities Develop, maintain, and support key Ofgem scheme applications. Create and maintain technical documentation for business applications. Support the Technical Lead in technical decisions and team leadership. Mentor junior colleagues to foster their professional development. Manage workloads and prioritize tasks as Work Manager when needed. Suggest and implement improvements to the development process. Collaborate with cross-functional teams to deliver user-centric solutions. Ensure adherence to Government Digital Service (GDS) standards. Key Outputs and Deliverables Ensuring that products developed internally and externally are technically and functionally suitable for Ofgem. Develop high quality, secure software as part of a team. Contribute to, and advancing ideas for continuous improvement. Champion best practices in Software Development. Person specification Essential Criteria Significant demonstrable knowledge and experience in developing data-driven web applications using Microsoft technologies, including proficiency in C# for creating robust and scalable web applications, expertise in using Entity Framework Core for efficient data access and manipulation, strong experience in designing, querying, and managing databases with SQL Server, and proficiency in deploying, managing, and scaling applications on Microsoft Azure. (Lead Criteria) Excellent communication and interpersonal skills, with the ability to effectively communicate with team members, stakeholders, and clients. Comfortable deputizing for the Technical Lead when required, with the ability to step into a leadership role, manage teams, and ensure project delivery in the absence of the Technical Lead. (Lead Criteria) Knowledge and experience in applying common design patterns to solve software design problems, proficiency in writing and executing unit tests to ensure code quality and reliability, and a strong understanding and application of SOLID principles to create maintainable and scalable software. Demonstrable experience with cloud technologies, including designing, developing, and deploying microservices-based architectures, proficiency in using containerization technologies such as Docker and Kubernetes, and broad knowledge of cloud services and platforms with a focus on scalability, security, and performance. Ability to guide, mentor, and support junior team members in their professional development, fostering a collaborative and growth-oriented environment within the team.
Location Gillingham (Kent), Manchester, Stratford About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the CODE Technology Infrastructure Team (CTI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. CTI supports FIS CODE and all wider FIS investigations. CODE Technology Infrastructure (CTI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy sensitive technologies and to deliver innovative new solutions, designed around our customers' needs. CTI works in an integrated way to combine digital and technology change, project delivery, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Senior Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. Job description As a Senior IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with other Infrastructure managers and collaborate closely with fellow engineers to provide support and have responsibility for project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Technology Infrastructure. For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages (opens in new window). Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e, virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Lead and direct a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated as required. Provide direction and support to junior engineers. Manage multiple priorities in a fast-paced environment. Lead and work collaboratively within a high performing, technically skilled team, sharing ideas and best practices, while also demonstrating the initiative to work independently with minimal supervision. Play a leading role in the planning, designing, maintaining, and improving FIS Infrastructure services and technologies. Work closely with third party providers, to support the delivery of infrastructure services, and collaborate with technical architects to translate architectural designs into operation infrastructure. You can break complex issues down into their component parts to identify and diagnose root causes, and you are skilled at troubleshooting and identifying problems across different technology capabilities. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Extensive experience with network technologies such as Cisco routing and switching, Fortinet, ACI, Cisco Firepower, Core Network Knowledge such as IPv4, DNS, DHCP, subnetting etc and the use of ACLs in hardware and software firewalls. Demonstrable experience with Microsoft Windows domains and Systems Administrations Extensive awareness or experience of Data Centre Management and Enterprise Hardware such as HP or PURE Storage. Experience of Enterprise Class Operating Systems (Windows, Linux etc). Experience with Virtualisation such as VMWare, HyperV, or similar. Experience in providing support and guidance to other junior colleagues. Demonstrable experience in Troubleshooting and problem solving. Demonstrable experience and knowledge of best practice security principles information security and disaster recovery. Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, etc. Exposure to, or awareness of automation, scripting or programming languages (PowerShell, Python, TypeScript, etc.). Awareness of public cloud technologies or an interest to learn more. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Knowledge of Solution Architecture. Knowledge of Containerisation. Full UK Driving Licence.
15/06/2026
Full time
Location Gillingham (Kent), Manchester, Stratford About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the CODE Technology Infrastructure Team (CTI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. CTI supports FIS CODE and all wider FIS investigations. CODE Technology Infrastructure (CTI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy sensitive technologies and to deliver innovative new solutions, designed around our customers' needs. CTI works in an integrated way to combine digital and technology change, project delivery, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Senior Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. Job description As a Senior IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with other Infrastructure managers and collaborate closely with fellow engineers to provide support and have responsibility for project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Technology Infrastructure. For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages (opens in new window). Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e, virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Lead and direct a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated as required. Provide direction and support to junior engineers. Manage multiple priorities in a fast-paced environment. Lead and work collaboratively within a high performing, technically skilled team, sharing ideas and best practices, while also demonstrating the initiative to work independently with minimal supervision. Play a leading role in the planning, designing, maintaining, and improving FIS Infrastructure services and technologies. Work closely with third party providers, to support the delivery of infrastructure services, and collaborate with technical architects to translate architectural designs into operation infrastructure. You can break complex issues down into their component parts to identify and diagnose root causes, and you are skilled at troubleshooting and identifying problems across different technology capabilities. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Extensive experience with network technologies such as Cisco routing and switching, Fortinet, ACI, Cisco Firepower, Core Network Knowledge such as IPv4, DNS, DHCP, subnetting etc and the use of ACLs in hardware and software firewalls. Demonstrable experience with Microsoft Windows domains and Systems Administrations Extensive awareness or experience of Data Centre Management and Enterprise Hardware such as HP or PURE Storage. Experience of Enterprise Class Operating Systems (Windows, Linux etc). Experience with Virtualisation such as VMWare, HyperV, or similar. Experience in providing support and guidance to other junior colleagues. Demonstrable experience in Troubleshooting and problem solving. Demonstrable experience and knowledge of best practice security principles information security and disaster recovery. Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, etc. Exposure to, or awareness of automation, scripting or programming languages (PowerShell, Python, TypeScript, etc.). Awareness of public cloud technologies or an interest to learn more. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Knowledge of Solution Architecture. Knowledge of Containerisation. Full UK Driving Licence.
TGR Haas F1 Team has been a stalwart of the FIA Formula 1 World Championship over the past decade. With more than 200 grand prix starts to our name, we pride ourselves on being an ambitious challenger within Formula 1 - and we want you to be part of that journey. The first American Formula 1 team to compete in the sport since 1986, TGR Haas F1 Team made an immediate impression with a memorable points-scoring debut at the 2016 Australian Grand Prix. Ten years later, the team is still building momentum, guided by clear objectives and technical partnerships, and fresh from securing its second biggest points haul in a Formula 1 season. We're a racing team - not a corporate machine. We have three HQs - Kannapolis in the US, Banbury in the UK and Maranello in Italy - each powered by passionate, loyal and hardworking team ambassadors. At TGR Haas F1 Team, you'll gain exposure to many areas of the business, enjoy wider visibility, and clearly see your contributions. Yes, you'll learn from us, but we expect to learn from you too! We look after our team with multiple rewards packages, competitive bonuses and year round health and wellbeing programs, providing you with the tools to motivate and perform at your best. General Summary This role reports to the Stores & Inventory Manager or their designee and is based in Banbury, UK. The role supports the delivery and contribution of departmental and organisational objectives. Responsible for supporting day to day operations within their area of responsibility, working collaboratively with colleagues and stakeholders to ensure high standards of service, compliance, and performance. Adherence to organisational policies and procedures, effective communication with line management, and a commitment to continuous improvement and inclusive ways of working is essential. The fixed term nature of the position reflects a temporary increase in workload within the Stores function during a critical phase of the Formula 1 programme. Specifically, additional resource is required to support the intensive car build period ahead of the upcoming F1 season. During this time, there is a significant and short term uplift in activity, including parts receipt, inventory management, kitting, and logistics coordination, driven by the demands of building and preparing the new car. This increase in workload is time bound and directly linked to the pre season production cycle. It is anticipated that, following completion of the car build and transition into the race season, workload levels will return to normal, and therefore the requirement for this additional role will cease. Role Principles Act with integrity, always upholding the highest professional and ethical standards. Drive innovation and change to continuously improve ways of working and outcomes. Pursue operational excellence, ensuring efficiency, quality, and continuous improvement. Collaborate inclusively, building strong partnerships to achieve shared goals. Maintain a customer focused approach, prioritising the needs of internal and external stakeholders. Champion sustainability by embedding responsible and environmentally conscious practices into everyday work. Role Specific Responsibilities When required will be expected to travel to events to work under the direction of the Stores & Inventory Manager guaranteeing a professional parts service. Work with other stores, logistics, procurement and parts coordinators to create an auditable and accurate store department, conducting accurate receipting and picking to guarantee accurate stock control and accountability for stock movements. Receive parts through goods in, ensuring delivery notes, purchase orders and physical quantities are aligned. Ensure the data entry into the ERP system is complete and correct between digital and physical. Ability to understand technical drawings to match physical product against the delivery note. Ensure part marking and serialization meets company standards before parts enter the business. Responsible for part and serial marking when required to ensure full traceability within the ERP and Lifing systems. Pick against demand to fulfil requirements within stores whilst flagging items not located. Responsible for the rolling stock of proprietary parts and flagging demand requirements. Staggered shift patterns to suit the demands of the business. Ensure the stores is clean and tidy throughout the day to ensure the standards of the working environment is maintained. Work with the parts and stores coordinator on any given tasks. Support loading and unloading of freight requirements alongside the logistic team. Follow all safety regulations in all venues. Assumes any responsibilities and duties delegated by the Stores & Inventory Manager or their designee. Operational Delivery Carry out day to day tasks efficiently and within agreed timescales. Ensure work meets expected service, quality, and compliance standards. Demonstrate accountability and professionalism in all activities. Team & Stakeholder Collaboration Build positive working relationships with colleagues and stakeholders. Participate in meetings, briefings, and forums as required. Respond to queries within scope, escalating more complex matters when necessary. Compliance & Governance Adhere to relevant legislation, organisational policies, and internal controls. Handle information responsibly, including confidential or sensitive data. Support audit, governance, and risk management activities as required. Continuous Improvement Contribute ideas and feedback to improve processes and ways of working. Participate in team initiatives, projects, or improvement activities. Additional Responsibilities Undertake any other reasonable duties consistent with the level and purpose of the role, as assigned by the line manager. Person Specification Essential Qualifications & Experience GCSE, High School diploma or equivalent is required. At least 3 years of experience in a similar role or motorsport environment (preferably Formula 1). Must have valid driver's license and meet liability/casualty insurance requirements. Leadership experience is preferred. Resilience & Composure Maintains calm and focus in high pressure, fast paced environments. Able to handle setbacks and adapt quickly to changing circumstances. Integrity & Discretion Trusted to manage confidential information and sensitive team matters. Upholds the highest standards of professionalism and ethical conduct. Team-Oriented Collaborative mindset with a commitment to team cohesion and shared success. Willingness to mentor and develop talent within the organisation. Adaptability & Flexibility Comfortable with extensive travel and irregular working hours, including weekends and race days. Open to innovation and continuous improvement in processes and culture. Equipment and Applications Good computer skills, ideally with experience of Microsoft Dynamics 365, Excel, Power Bi, Outlook and Teams. Good knowledge of race car part and assemblies; including vendors, part functions, Serialization and part numbers. Experience using part marking machines is desirable. Forklift license would be preferable. Ability to follow complex regulations related to shipment of materials and facility maintenance requirements. Physical Demands Extended Hours & Flexibility Many roles require working evenings, weekends, and public holidays, particularly during race season or critical development phases. Travel Requirements Roles supporting race operations, logistics, or communications may involve frequent international travel, including long haul flights and time zone shifts. Physical Activity (Varies by Role) Trackside roles may involve standing for long periods, walking across paddocks, and working in noisy, crowded environments. Factory roles may require manual handling of components, use of machinery, or working in temperature controlled areas. Office based roles typically involve prolonged computer use and occasional movement between departments. Sensory Demands Exposure to high noise levels (engines, pit lane activity), bright lighting, and fast moving environments is common in race support roles. This role is based in a shared workplace environment where exposure to common allergens (including food products, fragrances and cleaning materials) may occur. While we will always consider reasonable adjustments, we are unable to guarantee a completely allergen free environment. Health & Safety Compliance All roles require adherence to strict safety protocols, especially in technical and trackside environments. Completion of all mandatory compliance training (including health and safety, data protection, and role specific regulatory training) is a condition of employment and must be maintained throughout tenure. Notice Due to the nature of the organisation, all employees of TGR Haas F1 Team are required to be security cleared to National Security Vetting standards. If successful in your application, we would support you with the NSV process. As a guideline only . click apply for full job details
15/06/2026
Full time
TGR Haas F1 Team has been a stalwart of the FIA Formula 1 World Championship over the past decade. With more than 200 grand prix starts to our name, we pride ourselves on being an ambitious challenger within Formula 1 - and we want you to be part of that journey. The first American Formula 1 team to compete in the sport since 1986, TGR Haas F1 Team made an immediate impression with a memorable points-scoring debut at the 2016 Australian Grand Prix. Ten years later, the team is still building momentum, guided by clear objectives and technical partnerships, and fresh from securing its second biggest points haul in a Formula 1 season. We're a racing team - not a corporate machine. We have three HQs - Kannapolis in the US, Banbury in the UK and Maranello in Italy - each powered by passionate, loyal and hardworking team ambassadors. At TGR Haas F1 Team, you'll gain exposure to many areas of the business, enjoy wider visibility, and clearly see your contributions. Yes, you'll learn from us, but we expect to learn from you too! We look after our team with multiple rewards packages, competitive bonuses and year round health and wellbeing programs, providing you with the tools to motivate and perform at your best. General Summary This role reports to the Stores & Inventory Manager or their designee and is based in Banbury, UK. The role supports the delivery and contribution of departmental and organisational objectives. Responsible for supporting day to day operations within their area of responsibility, working collaboratively with colleagues and stakeholders to ensure high standards of service, compliance, and performance. Adherence to organisational policies and procedures, effective communication with line management, and a commitment to continuous improvement and inclusive ways of working is essential. The fixed term nature of the position reflects a temporary increase in workload within the Stores function during a critical phase of the Formula 1 programme. Specifically, additional resource is required to support the intensive car build period ahead of the upcoming F1 season. During this time, there is a significant and short term uplift in activity, including parts receipt, inventory management, kitting, and logistics coordination, driven by the demands of building and preparing the new car. This increase in workload is time bound and directly linked to the pre season production cycle. It is anticipated that, following completion of the car build and transition into the race season, workload levels will return to normal, and therefore the requirement for this additional role will cease. Role Principles Act with integrity, always upholding the highest professional and ethical standards. Drive innovation and change to continuously improve ways of working and outcomes. Pursue operational excellence, ensuring efficiency, quality, and continuous improvement. Collaborate inclusively, building strong partnerships to achieve shared goals. Maintain a customer focused approach, prioritising the needs of internal and external stakeholders. Champion sustainability by embedding responsible and environmentally conscious practices into everyday work. Role Specific Responsibilities When required will be expected to travel to events to work under the direction of the Stores & Inventory Manager guaranteeing a professional parts service. Work with other stores, logistics, procurement and parts coordinators to create an auditable and accurate store department, conducting accurate receipting and picking to guarantee accurate stock control and accountability for stock movements. Receive parts through goods in, ensuring delivery notes, purchase orders and physical quantities are aligned. Ensure the data entry into the ERP system is complete and correct between digital and physical. Ability to understand technical drawings to match physical product against the delivery note. Ensure part marking and serialization meets company standards before parts enter the business. Responsible for part and serial marking when required to ensure full traceability within the ERP and Lifing systems. Pick against demand to fulfil requirements within stores whilst flagging items not located. Responsible for the rolling stock of proprietary parts and flagging demand requirements. Staggered shift patterns to suit the demands of the business. Ensure the stores is clean and tidy throughout the day to ensure the standards of the working environment is maintained. Work with the parts and stores coordinator on any given tasks. Support loading and unloading of freight requirements alongside the logistic team. Follow all safety regulations in all venues. Assumes any responsibilities and duties delegated by the Stores & Inventory Manager or their designee. Operational Delivery Carry out day to day tasks efficiently and within agreed timescales. Ensure work meets expected service, quality, and compliance standards. Demonstrate accountability and professionalism in all activities. Team & Stakeholder Collaboration Build positive working relationships with colleagues and stakeholders. Participate in meetings, briefings, and forums as required. Respond to queries within scope, escalating more complex matters when necessary. Compliance & Governance Adhere to relevant legislation, organisational policies, and internal controls. Handle information responsibly, including confidential or sensitive data. Support audit, governance, and risk management activities as required. Continuous Improvement Contribute ideas and feedback to improve processes and ways of working. Participate in team initiatives, projects, or improvement activities. Additional Responsibilities Undertake any other reasonable duties consistent with the level and purpose of the role, as assigned by the line manager. Person Specification Essential Qualifications & Experience GCSE, High School diploma or equivalent is required. At least 3 years of experience in a similar role or motorsport environment (preferably Formula 1). Must have valid driver's license and meet liability/casualty insurance requirements. Leadership experience is preferred. Resilience & Composure Maintains calm and focus in high pressure, fast paced environments. Able to handle setbacks and adapt quickly to changing circumstances. Integrity & Discretion Trusted to manage confidential information and sensitive team matters. Upholds the highest standards of professionalism and ethical conduct. Team-Oriented Collaborative mindset with a commitment to team cohesion and shared success. Willingness to mentor and develop talent within the organisation. Adaptability & Flexibility Comfortable with extensive travel and irregular working hours, including weekends and race days. Open to innovation and continuous improvement in processes and culture. Equipment and Applications Good computer skills, ideally with experience of Microsoft Dynamics 365, Excel, Power Bi, Outlook and Teams. Good knowledge of race car part and assemblies; including vendors, part functions, Serialization and part numbers. Experience using part marking machines is desirable. Forklift license would be preferable. Ability to follow complex regulations related to shipment of materials and facility maintenance requirements. Physical Demands Extended Hours & Flexibility Many roles require working evenings, weekends, and public holidays, particularly during race season or critical development phases. Travel Requirements Roles supporting race operations, logistics, or communications may involve frequent international travel, including long haul flights and time zone shifts. Physical Activity (Varies by Role) Trackside roles may involve standing for long periods, walking across paddocks, and working in noisy, crowded environments. Factory roles may require manual handling of components, use of machinery, or working in temperature controlled areas. Office based roles typically involve prolonged computer use and occasional movement between departments. Sensory Demands Exposure to high noise levels (engines, pit lane activity), bright lighting, and fast moving environments is common in race support roles. This role is based in a shared workplace environment where exposure to common allergens (including food products, fragrances and cleaning materials) may occur. While we will always consider reasonable adjustments, we are unable to guarantee a completely allergen free environment. Health & Safety Compliance All roles require adherence to strict safety protocols, especially in technical and trackside environments. Completion of all mandatory compliance training (including health and safety, data protection, and role specific regulatory training) is a condition of employment and must be maintained throughout tenure. Notice Due to the nature of the organisation, all employees of TGR Haas F1 Team are required to be security cleared to National Security Vetting standards. If successful in your application, we would support you with the NSV process. As a guideline only . click apply for full job details
Reed Specialist Recruitment
Craigavon, County Armagh
Application Support Engineer Location: Craigavon, Northern Ireland Job Type: Full-time Shift Pattern: Monday to Friday, 9am to 5pm REED Technology are delighted to partner with a fantastic organisation who due to growth are seeking to recruit an Application Support Engineer. The successful candidate will be responsible for supporting, maintaining, and optimising business applications to ensure reliable performance, issue resolution, and user support. This role is crucial in acting as a first-line technical expert for operational systems, collaborating closely with IT, operations, and finance teams. Duties: Application Support & Maintenance: Provide day-to-day support for business applications such as TMS, ERP, and operational software. Troubleshoot and resolve application issues promptly. Test, configure, and deploy software updates, patches, and fixes. Assist in system integrations, upgrades, and deployments. User Support & Training: Respond to user queries related to business applications. Provide guidance and training to employees on application usage. Escalate complex issues to the Senior IT Support Engineer or IT Manager. Documentation & Reporting: Maintain accurate documentation for applications, workflows, and processes. Record incidents, resolutions, and known issues in support logs. Assist in reporting on application performance and recurring issues. Continuous Improvement: Identify opportunities to improve system performance and user experience. Support process optimisation initiatives and digital transformation projects. Collaborate with the IT team to implement system enhancements. Compliance & Security: Ensure applications comply with company policies, GDPR, and security standards. Support access control, user permissions, and data integrity. Required Skills & Qualifications: Experience supporting business applications in a corporate environment. Strong problem-solving and troubleshooting skills. Familiarity with ERP, TMS, or operational logistics systems. Good understanding of IT infrastructure and application interactions. Strong communication skills for user support. Desirable: Experience in transport, logistics, or regulated industries; Knowledge of SQL, system configuration, or reporting tools; IT certification (Microsoft, ITIL, or relevant application-specific training). Culture: Join a company focused on innovation, sustainability, and growth. Exposure to large-scale digital transformation projects in a leading logistics organisation. Professional development and training opportunities. A competitive salary and company benefits are available for the right candidate. To apply for this Application Support Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
15/06/2026
Full time
Application Support Engineer Location: Craigavon, Northern Ireland Job Type: Full-time Shift Pattern: Monday to Friday, 9am to 5pm REED Technology are delighted to partner with a fantastic organisation who due to growth are seeking to recruit an Application Support Engineer. The successful candidate will be responsible for supporting, maintaining, and optimising business applications to ensure reliable performance, issue resolution, and user support. This role is crucial in acting as a first-line technical expert for operational systems, collaborating closely with IT, operations, and finance teams. Duties: Application Support & Maintenance: Provide day-to-day support for business applications such as TMS, ERP, and operational software. Troubleshoot and resolve application issues promptly. Test, configure, and deploy software updates, patches, and fixes. Assist in system integrations, upgrades, and deployments. User Support & Training: Respond to user queries related to business applications. Provide guidance and training to employees on application usage. Escalate complex issues to the Senior IT Support Engineer or IT Manager. Documentation & Reporting: Maintain accurate documentation for applications, workflows, and processes. Record incidents, resolutions, and known issues in support logs. Assist in reporting on application performance and recurring issues. Continuous Improvement: Identify opportunities to improve system performance and user experience. Support process optimisation initiatives and digital transformation projects. Collaborate with the IT team to implement system enhancements. Compliance & Security: Ensure applications comply with company policies, GDPR, and security standards. Support access control, user permissions, and data integrity. Required Skills & Qualifications: Experience supporting business applications in a corporate environment. Strong problem-solving and troubleshooting skills. Familiarity with ERP, TMS, or operational logistics systems. Good understanding of IT infrastructure and application interactions. Strong communication skills for user support. Desirable: Experience in transport, logistics, or regulated industries; Knowledge of SQL, system configuration, or reporting tools; IT certification (Microsoft, ITIL, or relevant application-specific training). Culture: Join a company focused on innovation, sustainability, and growth. Exposure to large-scale digital transformation projects in a leading logistics organisation. Professional development and training opportunities. A competitive salary and company benefits are available for the right candidate. To apply for this Application Support Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Location Bristol, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need GOV.UK is the trusted online home for government information and services, every week millions of people rely on it to complete essential and often life-changing tasks. GOV.UK also supports government colleagues to publish content, ensuring accurate and accessible information is always available to the public. Job description As a Performance Analyst you'll: deliver analysis, especially using digital analytics, to help product owners make decisions based on evidence help the project team to measure and assess outcomes, for example, 'what success looks like', developing hypotheses and measurement frameworks identify where user experience can be improved and working with teams to overcome barriers work closely with user researchers to combine the 'what' and 'why' of user behaviour provide recommendations for action based on user data in easily understandable and engaging ways - such as show and tells, blog posts, dashboards, slide deck presentations work on GA4 data layer implementations from start to finish, including planning, designing schema, deployment, and ongoing optimisation be utilising Google Tag Manager (GTM) and SQL, enabling you to implement and troubleshoot GA4 tagging be feeding into data architecture plans that ensure accurate and reliable data collection. Including setting up and maintaining data validation processes specific to GA4, and contributing to data processing pipelines that create clean, and useful analytics outputs contribute to the performance analysis community; assisting with training and knowledge sharing of digital analysis principles to wider audiences and expanding your own and others' performance analysis skills Person specification We're interested in people who: can demonstrate strong proficiency with digital analytics platforms, such as Google Analytics (specifically GA4) working with high volumes of data are experienced using analytical environments to evaluate and analyse data, including GCP (Google Cloud Platform), for example tools such as Google BigQuery, Dataform, social media analytics and APIs have experience in creating performance frameworks - specifically what good looks like and how it should be measured (KPIs) possess experience of working in an agile, project-based environment, focussed on delivering user needs succeed in developing implementation strategies - including data architecture, quality assurance and administration have knowledge in running A/B and multivariate testing, including the selection and setting up of appropriate tooling understand and have practical experience of using different data tools to transform and analyse different data sets. Understanding of and practical experience with data analysis and visualisation tools, e.g. Looker Studio and languages e.g. SQL or python can gather and understand technical requirements. Is able to work collaboratively with developers and other data professions to support building suitable technical solutions such as analytics tracking or data pipelines demonstrates strong attention to detail when working with data to ensure accuracy and reliability
15/06/2026
Full time
Location Bristol, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need GOV.UK is the trusted online home for government information and services, every week millions of people rely on it to complete essential and often life-changing tasks. GOV.UK also supports government colleagues to publish content, ensuring accurate and accessible information is always available to the public. Job description As a Performance Analyst you'll: deliver analysis, especially using digital analytics, to help product owners make decisions based on evidence help the project team to measure and assess outcomes, for example, 'what success looks like', developing hypotheses and measurement frameworks identify where user experience can be improved and working with teams to overcome barriers work closely with user researchers to combine the 'what' and 'why' of user behaviour provide recommendations for action based on user data in easily understandable and engaging ways - such as show and tells, blog posts, dashboards, slide deck presentations work on GA4 data layer implementations from start to finish, including planning, designing schema, deployment, and ongoing optimisation be utilising Google Tag Manager (GTM) and SQL, enabling you to implement and troubleshoot GA4 tagging be feeding into data architecture plans that ensure accurate and reliable data collection. Including setting up and maintaining data validation processes specific to GA4, and contributing to data processing pipelines that create clean, and useful analytics outputs contribute to the performance analysis community; assisting with training and knowledge sharing of digital analysis principles to wider audiences and expanding your own and others' performance analysis skills Person specification We're interested in people who: can demonstrate strong proficiency with digital analytics platforms, such as Google Analytics (specifically GA4) working with high volumes of data are experienced using analytical environments to evaluate and analyse data, including GCP (Google Cloud Platform), for example tools such as Google BigQuery, Dataform, social media analytics and APIs have experience in creating performance frameworks - specifically what good looks like and how it should be measured (KPIs) possess experience of working in an agile, project-based environment, focussed on delivering user needs succeed in developing implementation strategies - including data architecture, quality assurance and administration have knowledge in running A/B and multivariate testing, including the selection and setting up of appropriate tooling understand and have practical experience of using different data tools to transform and analyse different data sets. Understanding of and practical experience with data analysis and visualisation tools, e.g. Looker Studio and languages e.g. SQL or python can gather and understand technical requirements. Is able to work collaboratively with developers and other data professions to support building suitable technical solutions such as analytics tracking or data pipelines demonstrates strong attention to detail when working with data to ensure accuracy and reliability
P6 Senior Planner If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. This is not just another role. This is an opportunity to contribute to one of the most significant, complex and high-impact defence programmes in the UK today. Following the publication of the Defence Nuclear Enterprise Command, AWE has begun work on a sovereign replacement warhead programme known as Astraea. This programme sits at the heart of the UK's national security ensuring a safe, secure, and credible nuclear deterrent for generations to come. We are now building a team to deliver this next chapter and we are looking for exceptional people who want to work at the cutting edge of science, engineering and programme delivery. Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: Salary from £49,830 - £78,770 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Please note this role will require you to be onsite 100% of the time Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As a Senior Planner, you will deliver the complete planning capability within the business by maintaining the Integrated Master Schedule (IMS). You will support Task Managers with business rhythms, schedule integrity, network analysis, and communications with programme and business teams. You'll provide planning expertise to internal customers, implement planning processes and policies, and produce planning and reporting deliverables in line with agreed business rhythms. This role also involves supporting long-range operational programme planning and developing strong stakeholder relationships. As part of your role, you will: Deliver high-quality project controls planning capability through the development, maintenance and assurance of complex Integrated Master Schedules (IMS), providing accurate, timely and defensible forecasts to inform critical programme decisions Lead and support planning activities across the full project lifecycle, ensuring alignment to scope, cost and delivery strategy under configuration control Undertake schedule analysis and performance management, including critical path, dependencies, variance analysis and forecasting, to provide clear insight into current and future delivery positions Facilitate planning workshops and provide independent assurance and challenge through peer reviews, schedule health checks and adherence to planning standards and governance Drive continuous improvement and planning excellence, evolving processes, tools and capability while championing best practice across the programme Identify emerging risks, trends and delivery threats, providing early warning, recovery options and decision support to stakeholders Lead, coach and mentor junior planners, developing planning capability and embedding consistent standards of quality, integrity and delivery excellence across teams Champion the highest standards of safety, health, environment, security and quality, recognising the critical importance of these principles in delivering a programme central to the UK's national security. Whilst not a checklist, a Senior Planner should demonstrate: Experience of planning on projects/programmes in a dynamic, delivery focused environment Advanced level of skill with Oracle Primavera P6 Skills in Microsoft Office. Qualification in an appropriate business or technical discipline, or equivalent experience. Some reasons we think you'll love it here: 9-day working fortnight - every other Friday off, plus 270 hours of annual leave. Market-leading contributory pension scheme (we pay between 9% and 13% depending on your contributions). Family-friendly policies: Maternity Leave - 39 Weeks Full Pay; Paternity Leave - 4 Weeks Full Pay. Professional career development opportunities, including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts on everyday spending. Special Leave Policy, including paid time off for volunteering, public service, and caring. For full details, visit the 'Working at AWE' page on our website and check out the AWE Benefits Guide.
15/06/2026
Full time
P6 Senior Planner If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. This is not just another role. This is an opportunity to contribute to one of the most significant, complex and high-impact defence programmes in the UK today. Following the publication of the Defence Nuclear Enterprise Command, AWE has begun work on a sovereign replacement warhead programme known as Astraea. This programme sits at the heart of the UK's national security ensuring a safe, secure, and credible nuclear deterrent for generations to come. We are now building a team to deliver this next chapter and we are looking for exceptional people who want to work at the cutting edge of science, engineering and programme delivery. Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: Salary from £49,830 - £78,770 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Please note this role will require you to be onsite 100% of the time Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As a Senior Planner, you will deliver the complete planning capability within the business by maintaining the Integrated Master Schedule (IMS). You will support Task Managers with business rhythms, schedule integrity, network analysis, and communications with programme and business teams. You'll provide planning expertise to internal customers, implement planning processes and policies, and produce planning and reporting deliverables in line with agreed business rhythms. This role also involves supporting long-range operational programme planning and developing strong stakeholder relationships. As part of your role, you will: Deliver high-quality project controls planning capability through the development, maintenance and assurance of complex Integrated Master Schedules (IMS), providing accurate, timely and defensible forecasts to inform critical programme decisions Lead and support planning activities across the full project lifecycle, ensuring alignment to scope, cost and delivery strategy under configuration control Undertake schedule analysis and performance management, including critical path, dependencies, variance analysis and forecasting, to provide clear insight into current and future delivery positions Facilitate planning workshops and provide independent assurance and challenge through peer reviews, schedule health checks and adherence to planning standards and governance Drive continuous improvement and planning excellence, evolving processes, tools and capability while championing best practice across the programme Identify emerging risks, trends and delivery threats, providing early warning, recovery options and decision support to stakeholders Lead, coach and mentor junior planners, developing planning capability and embedding consistent standards of quality, integrity and delivery excellence across teams Champion the highest standards of safety, health, environment, security and quality, recognising the critical importance of these principles in delivering a programme central to the UK's national security. Whilst not a checklist, a Senior Planner should demonstrate: Experience of planning on projects/programmes in a dynamic, delivery focused environment Advanced level of skill with Oracle Primavera P6 Skills in Microsoft Office. Qualification in an appropriate business or technical discipline, or equivalent experience. Some reasons we think you'll love it here: 9-day working fortnight - every other Friday off, plus 270 hours of annual leave. Market-leading contributory pension scheme (we pay between 9% and 13% depending on your contributions). Family-friendly policies: Maternity Leave - 39 Weeks Full Pay; Paternity Leave - 4 Weeks Full Pay. Professional career development opportunities, including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts on everyday spending. Special Leave Policy, including paid time off for volunteering, public service, and caring. For full details, visit the 'Working at AWE' page on our website and check out the AWE Benefits Guide.
Location Bristol, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description Public sector data has the potential to radically transform people's lives through boosting economic growth, underpinning groundbreaking research, improving the delivery of public services and fuelling cutting-edge artificial intelligence (AI) development and applications across the economy. The Government Digital Service aims to maximise the use and impact of public sector data, enabling businesses, academia, and the public sector to drive economic growth, innovation, and better public services, investing over £100m across the next three years. You will be joining the Office of the Chief Data Officer Portfolio Management team at an exciting time. We have launched 5 Kickstarter projects that aim to deliver high value use cases while testing innovative ways to address challenges related to data access. We are also beginning longer term work to shape the future of data sharing infrastructure to improve the lives of people across the UK. We need great people to make that happen. As a Junior Digital Portfolio Analyst, you will be part of the Office of the Chief Data Officer Portfolio Management team . The PMO team consists of Government Digital and Data Professionals, primarily in the Delivery Manager and Digital Portfolio Manager job roles, however as part of this team you will work closely with delivery teams across the GDS with a breath of roles across the profession. You will be supported in your career development and have the opportunity to move laterally across GDS and widen your knowledge across multiple disciplines. Main responsibilities Support the effective management of risks and issues across the portfolio of digital programmes/projects, identifying, mitigating, and escalating as appropriate to safeguard delivery outcomes. Support the planning and schedule delivery activities via a roadmap or plan on a page, maintaining project plans, timelines, and supporting change control processes. Act as advocate for PMO functions across the business, promoting the PMO and associated best practice within the business and the wider DSIT. Identify, develop and share best practice on processes, tools and templates and support with its implementation and roll out to other teams. Monitor and report delivery progress on all portfolio items and produce performance reports against milestones and outcomes. Support governance and assurance and help teams to follow governance and delivery processes Produce key documentation and reports, including briefing papers, planning data, and governance materials to support programme performance and accountability. support the prioritisation of a group of projects and programmes support more senior portfolio managers and leadership in making improvements Person specification We are looking for: foundational understanding of different project delivery methods-such as Waterfall, Agile, and Hybrid-and an interest in learning how to apply the right approach to the right task an adaptable communicator who can translate analysis into clear insights for both technical and non-technical colleagues, choosing the right format to help the team make informed decisions foundational experience within project, programme, or portfolio environments, including an understanding of delivery essentials such as RAID management, planning, and change control a methodical approach to work, with an appreciation for how planning and forecasting help teams stay on track. You understand that there are different ways to build a plan and are keen to learn which tools work best for different tasks the ability to map out project stakeholders and provide them with tailored, evidence-led communications. You focus on building rapport and use logic and insights to explain decisions and help the team reach a consensus the ability to assist in an administrative capacity to keep strategic planning organized-from coordinating meetings to preparing documentation
15/06/2026
Full time
Location Bristol, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description Public sector data has the potential to radically transform people's lives through boosting economic growth, underpinning groundbreaking research, improving the delivery of public services and fuelling cutting-edge artificial intelligence (AI) development and applications across the economy. The Government Digital Service aims to maximise the use and impact of public sector data, enabling businesses, academia, and the public sector to drive economic growth, innovation, and better public services, investing over £100m across the next three years. You will be joining the Office of the Chief Data Officer Portfolio Management team at an exciting time. We have launched 5 Kickstarter projects that aim to deliver high value use cases while testing innovative ways to address challenges related to data access. We are also beginning longer term work to shape the future of data sharing infrastructure to improve the lives of people across the UK. We need great people to make that happen. As a Junior Digital Portfolio Analyst, you will be part of the Office of the Chief Data Officer Portfolio Management team . The PMO team consists of Government Digital and Data Professionals, primarily in the Delivery Manager and Digital Portfolio Manager job roles, however as part of this team you will work closely with delivery teams across the GDS with a breath of roles across the profession. You will be supported in your career development and have the opportunity to move laterally across GDS and widen your knowledge across multiple disciplines. Main responsibilities Support the effective management of risks and issues across the portfolio of digital programmes/projects, identifying, mitigating, and escalating as appropriate to safeguard delivery outcomes. Support the planning and schedule delivery activities via a roadmap or plan on a page, maintaining project plans, timelines, and supporting change control processes. Act as advocate for PMO functions across the business, promoting the PMO and associated best practice within the business and the wider DSIT. Identify, develop and share best practice on processes, tools and templates and support with its implementation and roll out to other teams. Monitor and report delivery progress on all portfolio items and produce performance reports against milestones and outcomes. Support governance and assurance and help teams to follow governance and delivery processes Produce key documentation and reports, including briefing papers, planning data, and governance materials to support programme performance and accountability. support the prioritisation of a group of projects and programmes support more senior portfolio managers and leadership in making improvements Person specification We are looking for: foundational understanding of different project delivery methods-such as Waterfall, Agile, and Hybrid-and an interest in learning how to apply the right approach to the right task an adaptable communicator who can translate analysis into clear insights for both technical and non-technical colleagues, choosing the right format to help the team make informed decisions foundational experience within project, programme, or portfolio environments, including an understanding of delivery essentials such as RAID management, planning, and change control a methodical approach to work, with an appreciation for how planning and forecasting help teams stay on track. You understand that there are different ways to build a plan and are keen to learn which tools work best for different tasks the ability to map out project stakeholders and provide them with tailored, evidence-led communications. You focus on building rapport and use logic and insights to explain decisions and help the team reach a consensus the ability to assist in an administrative capacity to keep strategic planning organized-from coordinating meetings to preparing documentation
Warwickshire County Council
Leamington Spa, Warwickshire
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details Job reference RWD Date posted 09/06/2026 Application closing date 22/06/2026 Location Homebased / Agile Salary £48,226 to £50,269 per annum. Package Local Government Pension Scheme Up to 32 days leave BUPA Cash Plan Work Perks Contractual hours 37 Basis Full time Job category/type Asset Management, Housing, Maintenance, Management, Surveyors Attachments Stock Condition Manager JDPS.docx Here at Warwick District Council, we pride ourselves on the fact that we offer you a great place to work. We achieve our goals by recruiting and retaining motivated, empowered and flexible staff. We are committed to training and development, and we encourage a healthy work-life balance. We offer rewards and benefits that make it a great place to work (if you are applying for a Casual position these do not apply). People like you We offer a wide range of career opportunities at every level of the organisation. From apprenticeships to senior management, permanent to fixed term contracts or part-time working, we have something for everyone. Warwick District Council is looking for an experienced and service focused Stock Condition Manager to embed the transition between external and internal Stock Condition Survey, formulate planned programmes, set out investment plans and inform the Asset Management Strategy and HRA Business Plan. You will further develop the in house stock condition team to complete the 100% stock condition survey, and expand the service to include EPCs, and other surveys. Improving the quality of data to ensure compliance with the Regulator of Social Housing Consumer Standards is an exciting challenge for this role. The Housing Investment Programme (HIP) will average £7m per annum over the next ten years and you will play a key role planning and ensuring that investment is efficient and effective. Reporting to the Technical Manager this role holds responsibility for managing the asset management database, collecting and analysing property data and using this to set out the path of the Decent Homes & 10 year HIP programme, 30 and 50 year projections and identify. Also identifying value for money savings. You will develop a stock performance appraisal rating for our stock using a range of financial, technical and social measures to confirm core properties for investment and identify non performing and risk stock for alternative action, conducting option appraisals to determine best outcomes. You will also contribute to meeting Service Area Plan targets and supporting with the Council's Corporate Strategy and Objectives. The postholder will ensure property data is collected to highest standard, meeting all statutory and regulatory requirements. The role will manage a team of directly and co ordinate stock condition surveys carried out by surveyors in the voids and capital works team. You will audit data collected across all teams to ensure consistency and assist with internal and external audits. Critically you will be responsible for giving assurance to Boards, Committees and the regulator that the Council's property data and investment plans are fully robust key and provide substantial assurance at audit. Responsibilities: Lead and manage 3 technical staff and 1 data analyst ensuring an excellence culture in line with the Council's Values and Service Standards. Manage, audit and report on the stock condition programme. Report on programmes of work and investment plans. Manage the Asset Management Database and stock performance appraisals. Effectively manage the EPC programme. Act as the main point of contact for clients, providing technical advice and support. Have oversight for all staffing and any allocated systems and software budgets. Ensure the team are complying with all Health and Safety requirements. Qualifications and Experience Educated to degree level or equivalent, relevant to Asset Management or Database Management. Hold or working towards, relevant post degree qualification or professional membership. 2 3 years experience of managing an asset or data management team or function. 3 years prior experience analysing and reporting on asset data, ideally in the housing sector. Some knowledge of health & safety and the Big 6 compliance. Strong communication, problem solving and organisational skills. Excellent ICT literacy and system database knowledge. Warwick District Council is an exceptional employer, offering a supportive work culture that prioritises employee development and community impact. As a Stock Condition Manager you will support the Divisional Management Team, will benefit from a collaborative environment where your expertise directly contributes to enhancing local housing conditions, and meeting housing need, alongside opportunities for professional growth. The intention is for the postholder to work predominately from home however, it is a requirement to attend our offices or sites within Warwick District as required. Any costs for travel from home to the office will be met by the successful candidate. However, office and hybrid working are also available. If you have any questions or wish to have an informal discussion, please contact Phil Dark (Interim Assets Manager) by email on . Closing date: 22nd June 2026 Interview date: 29th June 2026 To apply for this vacancy please click on the 'Apply' button. It is important that you fully complete all sections of this application. Only information contained in the application will be used for shortlisting. Please upload your CV and covering letter to be considered with your application. If you are unable to apply using the 'Apply' button, please contact HR Support on including your contact details and any relevant screenshots. You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application. As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the essential criteria for the post. By 'essential criteria' we mean that you must provide us with evidence in your application form which demonstrates that you meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification. To be considered under the Guaranteed Interview Scheme (GIS), applicants must disclose that they have a disability and would like to be considered for the scheme. Should you require application forms in an alternative format / language or any adjustments to be made throughout the application or recruitment process or upon appointment, please contact and we will make every effort to meet your specific requirements.
15/06/2026
Full time
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details Job reference RWD Date posted 09/06/2026 Application closing date 22/06/2026 Location Homebased / Agile Salary £48,226 to £50,269 per annum. Package Local Government Pension Scheme Up to 32 days leave BUPA Cash Plan Work Perks Contractual hours 37 Basis Full time Job category/type Asset Management, Housing, Maintenance, Management, Surveyors Attachments Stock Condition Manager JDPS.docx Here at Warwick District Council, we pride ourselves on the fact that we offer you a great place to work. We achieve our goals by recruiting and retaining motivated, empowered and flexible staff. We are committed to training and development, and we encourage a healthy work-life balance. We offer rewards and benefits that make it a great place to work (if you are applying for a Casual position these do not apply). People like you We offer a wide range of career opportunities at every level of the organisation. From apprenticeships to senior management, permanent to fixed term contracts or part-time working, we have something for everyone. Warwick District Council is looking for an experienced and service focused Stock Condition Manager to embed the transition between external and internal Stock Condition Survey, formulate planned programmes, set out investment plans and inform the Asset Management Strategy and HRA Business Plan. You will further develop the in house stock condition team to complete the 100% stock condition survey, and expand the service to include EPCs, and other surveys. Improving the quality of data to ensure compliance with the Regulator of Social Housing Consumer Standards is an exciting challenge for this role. The Housing Investment Programme (HIP) will average £7m per annum over the next ten years and you will play a key role planning and ensuring that investment is efficient and effective. Reporting to the Technical Manager this role holds responsibility for managing the asset management database, collecting and analysing property data and using this to set out the path of the Decent Homes & 10 year HIP programme, 30 and 50 year projections and identify. Also identifying value for money savings. You will develop a stock performance appraisal rating for our stock using a range of financial, technical and social measures to confirm core properties for investment and identify non performing and risk stock for alternative action, conducting option appraisals to determine best outcomes. You will also contribute to meeting Service Area Plan targets and supporting with the Council's Corporate Strategy and Objectives. The postholder will ensure property data is collected to highest standard, meeting all statutory and regulatory requirements. The role will manage a team of directly and co ordinate stock condition surveys carried out by surveyors in the voids and capital works team. You will audit data collected across all teams to ensure consistency and assist with internal and external audits. Critically you will be responsible for giving assurance to Boards, Committees and the regulator that the Council's property data and investment plans are fully robust key and provide substantial assurance at audit. Responsibilities: Lead and manage 3 technical staff and 1 data analyst ensuring an excellence culture in line with the Council's Values and Service Standards. Manage, audit and report on the stock condition programme. Report on programmes of work and investment plans. Manage the Asset Management Database and stock performance appraisals. Effectively manage the EPC programme. Act as the main point of contact for clients, providing technical advice and support. Have oversight for all staffing and any allocated systems and software budgets. Ensure the team are complying with all Health and Safety requirements. Qualifications and Experience Educated to degree level or equivalent, relevant to Asset Management or Database Management. Hold or working towards, relevant post degree qualification or professional membership. 2 3 years experience of managing an asset or data management team or function. 3 years prior experience analysing and reporting on asset data, ideally in the housing sector. Some knowledge of health & safety and the Big 6 compliance. Strong communication, problem solving and organisational skills. Excellent ICT literacy and system database knowledge. Warwick District Council is an exceptional employer, offering a supportive work culture that prioritises employee development and community impact. As a Stock Condition Manager you will support the Divisional Management Team, will benefit from a collaborative environment where your expertise directly contributes to enhancing local housing conditions, and meeting housing need, alongside opportunities for professional growth. The intention is for the postholder to work predominately from home however, it is a requirement to attend our offices or sites within Warwick District as required. Any costs for travel from home to the office will be met by the successful candidate. However, office and hybrid working are also available. If you have any questions or wish to have an informal discussion, please contact Phil Dark (Interim Assets Manager) by email on . Closing date: 22nd June 2026 Interview date: 29th June 2026 To apply for this vacancy please click on the 'Apply' button. It is important that you fully complete all sections of this application. Only information contained in the application will be used for shortlisting. Please upload your CV and covering letter to be considered with your application. If you are unable to apply using the 'Apply' button, please contact HR Support on including your contact details and any relevant screenshots. You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application. As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the essential criteria for the post. By 'essential criteria' we mean that you must provide us with evidence in your application form which demonstrates that you meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification. To be considered under the Guaranteed Interview Scheme (GIS), applicants must disclose that they have a disability and would like to be considered for the scheme. Should you require application forms in an alternative format / language or any adjustments to be made throughout the application or recruitment process or upon appointment, please contact and we will make every effort to meet your specific requirements.
CRM Application Manager, Banking London, City | 6-month contract (inside IR35) A globally recognised investment bank is looking for an experienced CRM Application Manager to own their business application estate and lead technology delivery across a high-profile division. This is a hands-on application ownership role with real breadth - CRM platforms, SaaS and on-premise applications, vendor management, and a rolling portfolio of change projects. You'll be the senior IT partner to the business, combining deep application knowledge with stakeholder credibility at the most senior levels. The Role Application Ownership & Lifecycle Management Own the end-to-end life cycle of major business applications - CRM systems, SaaS platforms and on-premise solutions - from implementation through to decommission Manage vendor contracts, SLAs and service schedules across the application portfolio Ensure all applications are compliant, patched, documented and maintained in the CMDB Oversee application support structures including Level 1, 2 and 3 processes Lead application enhancements, integrations and upgrades through to production Portfolio & Project Delivery Manage a rolling portfolio of technology change projects, acting as IT Project Manager and Business Analyst Translate business requirements into technical solutions aligned to IT architecture and security policy Oversee SaaS and cloud-hosted application implementations across private and public environments Stakeholder & Relationship Management Act as the primary IT interface for the division - trusted partner, escalation point and advisor Chair monthly portfolio review meetings covering progress, risks and incidents Manage shadow IT risk and advise senior management on IT service delivery policy People & Governance Line manage and develop a team of IT Business Analysts Own IT budget planning and charge-back processes for the division Manage resource allocation across projects within agreed budgets What We're Looking For Proven experience in a senior application management in a financial services environment Strong, demonstrable experience with CRM platforms and complex application landscapes (investment banking or M&A advisory environment highly advantageous) Experience managing the full application life cycle - vendor governance, SLAs, upgrades, patching and decommission Solid project management and business analysis background; Prince2, PMP or APM preferred Confident managing demanding senior stakeholders and operating as a trusted IT partner to the business Proven vendor management and contract governance experience Familiarity with CMDB management and IT governance frameworks Engagement: Inside IR35 day rate contract or Fixed Term Contract whichever suits you. Apply now or send your CV directly. Interviews are moving quickly.
15/06/2026
CRM Application Manager, Banking London, City | 6-month contract (inside IR35) A globally recognised investment bank is looking for an experienced CRM Application Manager to own their business application estate and lead technology delivery across a high-profile division. This is a hands-on application ownership role with real breadth - CRM platforms, SaaS and on-premise applications, vendor management, and a rolling portfolio of change projects. You'll be the senior IT partner to the business, combining deep application knowledge with stakeholder credibility at the most senior levels. The Role Application Ownership & Lifecycle Management Own the end-to-end life cycle of major business applications - CRM systems, SaaS platforms and on-premise solutions - from implementation through to decommission Manage vendor contracts, SLAs and service schedules across the application portfolio Ensure all applications are compliant, patched, documented and maintained in the CMDB Oversee application support structures including Level 1, 2 and 3 processes Lead application enhancements, integrations and upgrades through to production Portfolio & Project Delivery Manage a rolling portfolio of technology change projects, acting as IT Project Manager and Business Analyst Translate business requirements into technical solutions aligned to IT architecture and security policy Oversee SaaS and cloud-hosted application implementations across private and public environments Stakeholder & Relationship Management Act as the primary IT interface for the division - trusted partner, escalation point and advisor Chair monthly portfolio review meetings covering progress, risks and incidents Manage shadow IT risk and advise senior management on IT service delivery policy People & Governance Line manage and develop a team of IT Business Analysts Own IT budget planning and charge-back processes for the division Manage resource allocation across projects within agreed budgets What We're Looking For Proven experience in a senior application management in a financial services environment Strong, demonstrable experience with CRM platforms and complex application landscapes (investment banking or M&A advisory environment highly advantageous) Experience managing the full application life cycle - vendor governance, SLAs, upgrades, patching and decommission Solid project management and business analysis background; Prince2, PMP or APM preferred Confident managing demanding senior stakeholders and operating as a trusted IT partner to the business Proven vendor management and contract governance experience Familiarity with CMDB management and IT governance frameworks Engagement: Inside IR35 day rate contract or Fixed Term Contract whichever suits you. Apply now or send your CV directly. Interviews are moving quickly.
Location Newport, NP10 8QQ About the job Job summary Senior Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. This is a rolling recruitment exercise. Applications will be assessed at regular intervals against the published criteria. Selection decisions will be made on merit, following fair and open competition, in line with the Civil Service Commission's Recruitment Principles. We may appoint candidates as assessment stages are completed and may close the advert early or create a reserve list where sufficient candidates are identified. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Apps in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure Functions Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Embrace a continuous improvement ethos Responsible for ensuring that the team test and build activities follow agreed governance and processes Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Applies "progress over perfection" principle Takes full responsibility for decisions and delivers Inner composure, recovers quickly from setbacks and learns from the experience Highly driven & inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Promote and display the IPO and Civil Service Values Guides more junior members in their personal development Coaches and mentors' colleagues Continuously improves technical knowledge and stays abreast of latest trends Shares knowledge of tools and techniques with your wider team and the business stakeholders Person specification Essential Experience Has been a key player in delivering technical solutions as part of large projects Experienced with modern delivery models such as Scrum and other Agile methodologies Advocate of DevOps principles Experience working in a Microsoft Azure Cloud first team Experience with Azure DevOps Essential Technical Experience of MS Dynamics CRM and PowerApps platform Has a deep understanding of architectural principals such as SOA and Micro-Services Technical aptitude Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript Experience writing and implementing Unit Testing
15/06/2026
Full time
Location Newport, NP10 8QQ About the job Job summary Senior Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. This is a rolling recruitment exercise. Applications will be assessed at regular intervals against the published criteria. Selection decisions will be made on merit, following fair and open competition, in line with the Civil Service Commission's Recruitment Principles. We may appoint candidates as assessment stages are completed and may close the advert early or create a reserve list where sufficient candidates are identified. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Apps in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure Functions Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Embrace a continuous improvement ethos Responsible for ensuring that the team test and build activities follow agreed governance and processes Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Applies "progress over perfection" principle Takes full responsibility for decisions and delivers Inner composure, recovers quickly from setbacks and learns from the experience Highly driven & inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Promote and display the IPO and Civil Service Values Guides more junior members in their personal development Coaches and mentors' colleagues Continuously improves technical knowledge and stays abreast of latest trends Shares knowledge of tools and techniques with your wider team and the business stakeholders Person specification Essential Experience Has been a key player in delivering technical solutions as part of large projects Experienced with modern delivery models such as Scrum and other Agile methodologies Advocate of DevOps principles Experience working in a Microsoft Azure Cloud first team Experience with Azure DevOps Essential Technical Experience of MS Dynamics CRM and PowerApps platform Has a deep understanding of architectural principals such as SOA and Micro-Services Technical aptitude Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript Experience writing and implementing Unit Testing
P6 Senior Planner If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. This is not just another role. This is an opportunity to contribute to one of the most significant, complex and high-impact defence programmes in the UK today. Following the publication of the Defence Nuclear Enterprise Command, AWE has begun work on a sovereign replacement warhead programme known as Astraea. This programme sits at the heart of the UK's national security ensuring a safe, secure, and credible nuclear deterrent for generations to come. We are now building a team to deliver this next chapter and we are looking for exceptional people who want to work at the cutting edge of science, engineering and programme delivery. Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: Salary from £49,830 - £78,770 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Please note this role will require you to be onsite 100% of the time Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As a Senior Planner, you will deliver the complete planning capability within the business by maintaining the Integrated Master Schedule (IMS). You will support Task Managers with business rhythms, schedule integrity, network analysis, and communications with programme and business teams. You'll provide planning expertise to internal customers, implement planning processes and policies, and produce planning and reporting deliverables in line with agreed business rhythms. This role also involves supporting long-range operational programme planning and developing strong stakeholder relationships. As part of your role, you will: Deliver high-quality project controls planning capability through the development, maintenance and assurance of complex Integrated Master Schedules (IMS), providing accurate, timely and defensible forecasts to inform critical programme decisions Lead and support planning activities across the full project lifecycle, ensuring alignment to scope, cost and delivery strategy under configuration control Undertake schedule analysis and performance management, including critical path, dependencies, variance analysis and forecasting, to provide clear insight into current and future delivery positions Facilitate planning workshops and provide independent assurance and challenge through peer reviews, schedule health checks and adherence to planning standards and governance Drive continuous improvement and planning excellence, evolving processes, tools and capability while championing best practice across the programme Identify emerging risks, trends and delivery threats, providing early warning, recovery options and decision support to stakeholders Lead, coach and mentor junior planners, developing planning capability and embedding consistent standards of quality, integrity and delivery excellence across teams Champion the highest standards of safety, health, environment, security and quality, recognising the critical importance of these principles in delivering a programme central to the UK's national security. Whilst not a checklist, a Senior Planner should demonstrate: Experience of planning on projects/programmes in a dynamic, delivery focused environment Advanced level of skill with Oracle Primavera P6 Skills in Microsoft Office. Qualification in an appropriate business or technical discipline, or equivalent experience. Some reasons we think you'll love it here: 9-day working fortnight - every other Friday off, plus 270 hours of annual leave. Market-leading contributory pension scheme (we pay between 9% and 13% depending on your contributions). Family-friendly policies: Maternity Leave - 39 Weeks Full Pay; Paternity Leave - 4 Weeks Full Pay. Professional career development opportunities, including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts on everyday spending. Special Leave Policy, including paid time off for volunteering, public service, and caring. For full details, visit the 'Working at AWE' page on our website and check out the AWE Benefits Guide.
15/06/2026
Full time
P6 Senior Planner If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. This is not just another role. This is an opportunity to contribute to one of the most significant, complex and high-impact defence programmes in the UK today. Following the publication of the Defence Nuclear Enterprise Command, AWE has begun work on a sovereign replacement warhead programme known as Astraea. This programme sits at the heart of the UK's national security ensuring a safe, secure, and credible nuclear deterrent for generations to come. We are now building a team to deliver this next chapter and we are looking for exceptional people who want to work at the cutting edge of science, engineering and programme delivery. Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: Salary from £49,830 - £78,770 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Please note this role will require you to be onsite 100% of the time Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As a Senior Planner, you will deliver the complete planning capability within the business by maintaining the Integrated Master Schedule (IMS). You will support Task Managers with business rhythms, schedule integrity, network analysis, and communications with programme and business teams. You'll provide planning expertise to internal customers, implement planning processes and policies, and produce planning and reporting deliverables in line with agreed business rhythms. This role also involves supporting long-range operational programme planning and developing strong stakeholder relationships. As part of your role, you will: Deliver high-quality project controls planning capability through the development, maintenance and assurance of complex Integrated Master Schedules (IMS), providing accurate, timely and defensible forecasts to inform critical programme decisions Lead and support planning activities across the full project lifecycle, ensuring alignment to scope, cost and delivery strategy under configuration control Undertake schedule analysis and performance management, including critical path, dependencies, variance analysis and forecasting, to provide clear insight into current and future delivery positions Facilitate planning workshops and provide independent assurance and challenge through peer reviews, schedule health checks and adherence to planning standards and governance Drive continuous improvement and planning excellence, evolving processes, tools and capability while championing best practice across the programme Identify emerging risks, trends and delivery threats, providing early warning, recovery options and decision support to stakeholders Lead, coach and mentor junior planners, developing planning capability and embedding consistent standards of quality, integrity and delivery excellence across teams Champion the highest standards of safety, health, environment, security and quality, recognising the critical importance of these principles in delivering a programme central to the UK's national security. Whilst not a checklist, a Senior Planner should demonstrate: Experience of planning on projects/programmes in a dynamic, delivery focused environment Advanced level of skill with Oracle Primavera P6 Skills in Microsoft Office. Qualification in an appropriate business or technical discipline, or equivalent experience. Some reasons we think you'll love it here: 9-day working fortnight - every other Friday off, plus 270 hours of annual leave. Market-leading contributory pension scheme (we pay between 9% and 13% depending on your contributions). Family-friendly policies: Maternity Leave - 39 Weeks Full Pay; Paternity Leave - 4 Weeks Full Pay. Professional career development opportunities, including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts on everyday spending. Special Leave Policy, including paid time off for volunteering, public service, and caring. For full details, visit the 'Working at AWE' page on our website and check out the AWE Benefits Guide.
