Lead Infrastructure Engineer (Windows) - DV Cleared Watford (On-site) Up to £70,000 + Car Allowance To apply, email: A nationally significant, highly secure government programme is seeking a Lead Infrastructure Engineer to take ownership of Windows-based infrastructure operations within a complex, mission-critical environment. This is a key leadership role combining technical expertise and team management, offering the opportunity to work on large-scale infrastructure solutions that directly support critical defence outcomes. Due to the nature of the work, active MoD DV clearance is required to start (single UK nationals only). Key Responsibilities Lead, manage and mentor a Windows Infrastructure team, building strong technical capability Support full project lifecycle delivery including design, estimation, and implementation Ensure infrastructure services are delivered in line with agreed SLAs Act as an escalation point for technical issues and service challenges Produce and maintain operational and user documentation Collaborate with Architects, Designers, and Project Managers to validate and improve solutions Support pre-sales activities and ensure governance standards are met Key Skills & Experience Strong expertise in Windows infrastructure technologies and best practices Extensive experience in enterprise infrastructure environments Proven capability in: Infrastructure administration Fault finding, diagnosis, and resolution Broad technical knowledge including: File & print services Thin client environments Messaging systems Virtualisation Hardware infrastructure Experience leading infrastructure projects using methodologies such as PRINCE2 or PMI Strong understanding of SLA-driven environments, governance, and compliance Desirable Experience Previous team leadership or mentoring experience within infrastructure teams Experience contributing to pre-sales or solution design activities Degree or Diploma in Computer Science (or equivalent experience)
21/05/2026
Full time
Lead Infrastructure Engineer (Windows) - DV Cleared Watford (On-site) Up to £70,000 + Car Allowance To apply, email: A nationally significant, highly secure government programme is seeking a Lead Infrastructure Engineer to take ownership of Windows-based infrastructure operations within a complex, mission-critical environment. This is a key leadership role combining technical expertise and team management, offering the opportunity to work on large-scale infrastructure solutions that directly support critical defence outcomes. Due to the nature of the work, active MoD DV clearance is required to start (single UK nationals only). Key Responsibilities Lead, manage and mentor a Windows Infrastructure team, building strong technical capability Support full project lifecycle delivery including design, estimation, and implementation Ensure infrastructure services are delivered in line with agreed SLAs Act as an escalation point for technical issues and service challenges Produce and maintain operational and user documentation Collaborate with Architects, Designers, and Project Managers to validate and improve solutions Support pre-sales activities and ensure governance standards are met Key Skills & Experience Strong expertise in Windows infrastructure technologies and best practices Extensive experience in enterprise infrastructure environments Proven capability in: Infrastructure administration Fault finding, diagnosis, and resolution Broad technical knowledge including: File & print services Thin client environments Messaging systems Virtualisation Hardware infrastructure Experience leading infrastructure projects using methodologies such as PRINCE2 or PMI Strong understanding of SLA-driven environments, governance, and compliance Desirable Experience Previous team leadership or mentoring experience within infrastructure teams Experience contributing to pre-sales or solution design activities Degree or Diploma in Computer Science (or equivalent experience)
CBSbutler Holdings Limited trading as CBSbutler
Cliddesden, Hampshire
Test Manager Location: Basingstoke (Onsite) Contract Length: 18 Months Clearance: Active DV Clearance Required Rate: 650- 700 per day Outside IR35 The Opportunity We are looking for an experienced Project Test Manager to join a high-profile, secure government infrastructure programme delivering critical national capabilities. This role offers the opportunity to lead and assure complex Test & Trials activity across a large-scale IT infrastructure environment. You will work closely with programme leadership, engineering teams, cyber specialists, and operational stakeholders to ensure solutions are validated, risks are identified early, and delivery meets operational and security expectations. The successful candidate will bring strong leadership, governance, and assurance experience within highly secure defence or government environments and be comfortable operating at programme level, providing independent challenge and strategic oversight. Key Responsibilities Lead the governance, assurance, and oversight of Test & Trials activities across the programme Develop, review, and enhance Test Strategies, Plans, and assurance frameworks Provide expert guidance to programme leadership on test readiness, delivery confidence, and risk Deliver independent challenge to ensure robust validation, compliance, and assurance standards are maintained Coordinate integration, system, acceptance, and operational testing activities Work collaboratively with engineering, cyber security, delivery, and operational teams to ensure aligned execution Produce senior-level assurance reports, readiness assessments, and risk evaluations Identify programme risks and recommend pragmatic mitigation strategies Support transition into service, operational acceptance, and go-live activities Ensure testing activity aligns with operational, technical, and security requirements Essential Experience Active DV Clearance (mandatory) Proven experience leading or consulting on Test & Trials activities within secure government, defence, or national security environments Strong background in test governance, assurance, and strategic test management Experience delivering within complex IT infrastructure or secure systems programmes Ability to advise and influence senior stakeholders on readiness, risk, and delivery confidence Strong understanding of integration, system, operational, and acceptance testing methodologies Experience operating within highly controlled, security-sensitive environments Excellent stakeholder engagement and communication skills Desirable Experience Experience supporting MOD, Defence, or National Security programmes Knowledge of secure networks, infrastructure delivery, or classified environments Experience providing independent assurance or programme-level consultancy Familiarity with delivery methodologies such as PRINCE2, Agile, or ITIL Why Apply? Long-term programme on a critical national infrastructure initiative High-impact role with significant stakeholder exposure Opportunity to shape assurance and testing strategy across a complex secure environment Outside IR35 engagement with competitive day rate Work alongside senior technical and operational specialists on mission-critical delivery programmes
19/05/2026
Contractor
Test Manager Location: Basingstoke (Onsite) Contract Length: 18 Months Clearance: Active DV Clearance Required Rate: 650- 700 per day Outside IR35 The Opportunity We are looking for an experienced Project Test Manager to join a high-profile, secure government infrastructure programme delivering critical national capabilities. This role offers the opportunity to lead and assure complex Test & Trials activity across a large-scale IT infrastructure environment. You will work closely with programme leadership, engineering teams, cyber specialists, and operational stakeholders to ensure solutions are validated, risks are identified early, and delivery meets operational and security expectations. The successful candidate will bring strong leadership, governance, and assurance experience within highly secure defence or government environments and be comfortable operating at programme level, providing independent challenge and strategic oversight. Key Responsibilities Lead the governance, assurance, and oversight of Test & Trials activities across the programme Develop, review, and enhance Test Strategies, Plans, and assurance frameworks Provide expert guidance to programme leadership on test readiness, delivery confidence, and risk Deliver independent challenge to ensure robust validation, compliance, and assurance standards are maintained Coordinate integration, system, acceptance, and operational testing activities Work collaboratively with engineering, cyber security, delivery, and operational teams to ensure aligned execution Produce senior-level assurance reports, readiness assessments, and risk evaluations Identify programme risks and recommend pragmatic mitigation strategies Support transition into service, operational acceptance, and go-live activities Ensure testing activity aligns with operational, technical, and security requirements Essential Experience Active DV Clearance (mandatory) Proven experience leading or consulting on Test & Trials activities within secure government, defence, or national security environments Strong background in test governance, assurance, and strategic test management Experience delivering within complex IT infrastructure or secure systems programmes Ability to advise and influence senior stakeholders on readiness, risk, and delivery confidence Strong understanding of integration, system, operational, and acceptance testing methodologies Experience operating within highly controlled, security-sensitive environments Excellent stakeholder engagement and communication skills Desirable Experience Experience supporting MOD, Defence, or National Security programmes Knowledge of secure networks, infrastructure delivery, or classified environments Experience providing independent assurance or programme-level consultancy Familiarity with delivery methodologies such as PRINCE2, Agile, or ITIL Why Apply? Long-term programme on a critical national infrastructure initiative High-impact role with significant stakeholder exposure Opportunity to shape assurance and testing strategy across a complex secure environment Outside IR35 engagement with competitive day rate Work alongside senior technical and operational specialists on mission-critical delivery programmes
Infrastructure Technical Project Manager (DV Cleared) Location: London (4-5 days per week on-site) Duration: 12-Month Contract Are you an experienced Infrastructure Project Manager with active DV Clearance? Do you excel at bridging the gap between technical engineering teams and senior stakeholders in high-assurance environments? If so, we want to hear from you. We are seeking an Infrastructure Technical Project Manager to lead the end-to-end delivery of secure, resilient, and compliant IT infrastructure projects. Key Responsibilities Project Delivery & Governance: Lead infrastructure projects (networks, hosting, data centers, end-user compute) using Waterfall, Agile, or Hybrid methodologies. Technical Oversight: Interpret and challenge engineering designs (HLD/LLD) while coordinating delivery across networks, private cloud platforms, and cyber security controls. Stakeholder & Vendor Management: Translate complex technical details into executive-level messaging and oversee third-party suppliers (SoWs, KPIs). Risk & Assurance: Manage RAID logs and support security accreditation and compliance processes within high-assurance frameworks. Transition Management: Ensure smooth project transition into live service following ITIL-aligned practices. Key Skills & Experience Required Security Clearance: Active DV Clearance is strictly essential. Frameworks & Environments: Proven experience with MOD frameworks (e.g., JSP 604), secure systems design, and air-gapped/high-side environments. Technical Depth: Ability to confidently challenge technical architectures and validate implementation risks. Methodologies: Proficiency in PRINCE2, Agile, or MSP. Certifications (Desirable): PRINCE2 Practitioner, PMP, ITIL, or CISSP. Apply Now If you have the required technical depth and active DV clearance to deliver high-quality infrastructure outcomes, please apply with your updated CV today. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
19/05/2026
Contractor
Infrastructure Technical Project Manager (DV Cleared) Location: London (4-5 days per week on-site) Duration: 12-Month Contract Are you an experienced Infrastructure Project Manager with active DV Clearance? Do you excel at bridging the gap between technical engineering teams and senior stakeholders in high-assurance environments? If so, we want to hear from you. We are seeking an Infrastructure Technical Project Manager to lead the end-to-end delivery of secure, resilient, and compliant IT infrastructure projects. Key Responsibilities Project Delivery & Governance: Lead infrastructure projects (networks, hosting, data centers, end-user compute) using Waterfall, Agile, or Hybrid methodologies. Technical Oversight: Interpret and challenge engineering designs (HLD/LLD) while coordinating delivery across networks, private cloud platforms, and cyber security controls. Stakeholder & Vendor Management: Translate complex technical details into executive-level messaging and oversee third-party suppliers (SoWs, KPIs). Risk & Assurance: Manage RAID logs and support security accreditation and compliance processes within high-assurance frameworks. Transition Management: Ensure smooth project transition into live service following ITIL-aligned practices. Key Skills & Experience Required Security Clearance: Active DV Clearance is strictly essential. Frameworks & Environments: Proven experience with MOD frameworks (e.g., JSP 604), secure systems design, and air-gapped/high-side environments. Technical Depth: Ability to confidently challenge technical architectures and validate implementation risks. Methodologies: Proficiency in PRINCE2, Agile, or MSP. Certifications (Desirable): PRINCE2 Practitioner, PMP, ITIL, or CISSP. Apply Now If you have the required technical depth and active DV clearance to deliver high-quality infrastructure outcomes, please apply with your updated CV today. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Job Title: DV Cleared Infrastructure Technical Project Manager Location: London, on-site 4 days per week Duration: 12 Months + extensions Rate: Up to £700 per day via an approved umbrella company Our client, a reputable organisation operating within a highly secure environment, is seeking an experienced DV Cleared Infrastructure Technical Project Manager to lead complex infrastructure projects. This is a fantastic opportunity to work on critical, high assurance IT initiatives, ensuring solutions are secure, compliant, and aligned with architectural standards. What you'll be doing Lead end to end delivery of infrastructure projects covering networks, data centres, hosting, private cloud, and end user computing. Develop and maintain project plans, RAID logs, budgets, and progress reports, ensuring governance standards are met. Provide technical oversight by challenging designs, assessing risks, and coordinating across infrastructure domains. Engage with senior stakeholders, translating technical details into clear, strategic messaging. Manage third party vendors, overseeing contracts, service levels, and quality standards. Identify and mitigate risks, supporting security accreditation and compliance activities. Manage change control processes and ensure smooth transition into live operations. What you'll bring Active DV security clearance (current and transferable). Proven experience delivering infrastructure or technical IT projects within secure or regulated environments. Strong understanding of networks, cloud platforms, data centres, and enterprise IT. Ability to interpret and challenge technical architectures (HLD/LLD). Skilled in stakeholder management at senior levels and managing multiple suppliers. Proficiency in project methodologies such as PRINCE2, Agile, or Waterfall. Excellent communication, leadership, and problem solving skills. If you hold the necessary security clearance and are ready to deliver impactful infrastructure projects in a high security setting, we'd love to hear from you. Apply now to join a dynamic team shaping critical IT environments.
19/05/2026
Full time
Job Title: DV Cleared Infrastructure Technical Project Manager Location: London, on-site 4 days per week Duration: 12 Months + extensions Rate: Up to £700 per day via an approved umbrella company Our client, a reputable organisation operating within a highly secure environment, is seeking an experienced DV Cleared Infrastructure Technical Project Manager to lead complex infrastructure projects. This is a fantastic opportunity to work on critical, high assurance IT initiatives, ensuring solutions are secure, compliant, and aligned with architectural standards. What you'll be doing Lead end to end delivery of infrastructure projects covering networks, data centres, hosting, private cloud, and end user computing. Develop and maintain project plans, RAID logs, budgets, and progress reports, ensuring governance standards are met. Provide technical oversight by challenging designs, assessing risks, and coordinating across infrastructure domains. Engage with senior stakeholders, translating technical details into clear, strategic messaging. Manage third party vendors, overseeing contracts, service levels, and quality standards. Identify and mitigate risks, supporting security accreditation and compliance activities. Manage change control processes and ensure smooth transition into live operations. What you'll bring Active DV security clearance (current and transferable). Proven experience delivering infrastructure or technical IT projects within secure or regulated environments. Strong understanding of networks, cloud platforms, data centres, and enterprise IT. Ability to interpret and challenge technical architectures (HLD/LLD). Skilled in stakeholder management at senior levels and managing multiple suppliers. Proficiency in project methodologies such as PRINCE2, Agile, or Waterfall. Excellent communication, leadership, and problem solving skills. If you hold the necessary security clearance and are ready to deliver impactful infrastructure projects in a high security setting, we'd love to hear from you. Apply now to join a dynamic team shaping critical IT environments.
Job Title: DV Cleared Infrastructure Technical Project Manager Location: London, on-site 4 days per week Duration: 12 Months + extensions Rate: Up to 700 per day via an approved umbrella company Our client, a reputable organisation operating within a highly secure environment, is seeking an experienced DV Cleared Infrastructure Technical Project Manager to lead complex infrastructure projects. This is a fantastic opportunity to work on critical, high-assurance IT initiatives, ensuring solutions are secure, compliant, and aligned with architectural standards. What you'll be doing: Lead end-to-end delivery of infrastructure projects covering networks, data centres, hosting, private cloud, and end-user computing. Develop and maintain project plans, RAID logs, budgets, and progress reports, ensuring governance standards are met. Provide technical oversight by challenging designs, assessing risks, and coordinating across infrastructure domains. Engage with senior stakeholders, translating technical details into clear, strategic messaging. Manage third-party vendors, overseeing contracts, service levels, and quality standards. Identify and mitigate risks, supporting security accreditation and compliance activities. Manage change control processes and ensure smooth transition into live operations. What you'll bring: Active DV security clearance (current and transferable). Proven experience delivering infrastructure or technical IT projects within secure or regulated environments. Strong understanding of networks, cloud platforms, data centres, and enterprise IT. Ability to interpret and challenge technical architectures (HLD/LLD). Skilled in stakeholder management at senior levels and managing multiple suppliers. Proficiency in project methodologies such as PRINCE2, Agile, or Waterfall. Excellent communication, leadership, and problem-solving skills. If you hold the necessary security clearance and are ready to deliver impactful infrastructure projects in a high-security setting, we'd love to hear from you. Apply now to join a dynamic team shaping critical IT environments. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
15/05/2026
Contractor
Job Title: DV Cleared Infrastructure Technical Project Manager Location: London, on-site 4 days per week Duration: 12 Months + extensions Rate: Up to 700 per day via an approved umbrella company Our client, a reputable organisation operating within a highly secure environment, is seeking an experienced DV Cleared Infrastructure Technical Project Manager to lead complex infrastructure projects. This is a fantastic opportunity to work on critical, high-assurance IT initiatives, ensuring solutions are secure, compliant, and aligned with architectural standards. What you'll be doing: Lead end-to-end delivery of infrastructure projects covering networks, data centres, hosting, private cloud, and end-user computing. Develop and maintain project plans, RAID logs, budgets, and progress reports, ensuring governance standards are met. Provide technical oversight by challenging designs, assessing risks, and coordinating across infrastructure domains. Engage with senior stakeholders, translating technical details into clear, strategic messaging. Manage third-party vendors, overseeing contracts, service levels, and quality standards. Identify and mitigate risks, supporting security accreditation and compliance activities. Manage change control processes and ensure smooth transition into live operations. What you'll bring: Active DV security clearance (current and transferable). Proven experience delivering infrastructure or technical IT projects within secure or regulated environments. Strong understanding of networks, cloud platforms, data centres, and enterprise IT. Ability to interpret and challenge technical architectures (HLD/LLD). Skilled in stakeholder management at senior levels and managing multiple suppliers. Proficiency in project methodologies such as PRINCE2, Agile, or Waterfall. Excellent communication, leadership, and problem-solving skills. If you hold the necessary security clearance and are ready to deliver impactful infrastructure projects in a high-security setting, we'd love to hear from you. Apply now to join a dynamic team shaping critical IT environments. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
SailPoint IAM Engineer - 6 -12 months - Mainly remote with some travel to a location on the South West - Market rates Inside ir35 Please note: Due to the nature of the project, successful applicants will be required to be SC cleared prior to appointment. Key Responsibilities Design, configure, and support SailPoint IIQ and ISC solutions Implement and enhance Joiner / Mover / Leaver (JML) processes Develop and support provisioning workflows, access requests, and certification campaigns Configure application onboarding and connector integrations Support RBAC and access governance initiatives Integrate SailPoint with enterprise applications, directories, HR systems, and cloud platforms Collaborate with security, infrastructure, and application teams to resolve IAM-related issues Support audit, compliance, and governance requirements Produce technical documentation and implementation artefacts Contribute to ongoing IAM transformation and optimisation initiatives Essential Skills & Experience Strong hands-on experience with SailPoint IdentityIQ (IIQ) and/or Identity Security Cloud (ISC) Proven delivery experience within enterprise IAM / IGA programmes Strong understanding of: o Identity Governance & Administration (IGA) o RBAC o Least Privilege o Segregation of Duties (SoD) o Identity lifecycle management Experience configuring: o Access requests o Approval workflows o Certifications / recertifications o Provisioning integrations o Application connectors Experience integrating SailPoint with: o Microsoft Entra ID / Azure AD o LDAP / Active Directory o HR platforms o SaaS and cloud applications Strong scripting and automation skills: o PowerShell o APIs o Java / BeanShell Experience working in hybrid cloud environments Desirable Skills Experience with CyberArk or other PAM technologies Experience with SailPoint ISC migrations or hybrid IIQ/ISC environments Experience across Azure, AWS, or GCP Understanding of Zero Trust security principles SailPoint certifications Security certifications such as SC-300, CISSP, or CCSP This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This role requires the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
15/05/2026
Contractor
SailPoint IAM Engineer - 6 -12 months - Mainly remote with some travel to a location on the South West - Market rates Inside ir35 Please note: Due to the nature of the project, successful applicants will be required to be SC cleared prior to appointment. Key Responsibilities Design, configure, and support SailPoint IIQ and ISC solutions Implement and enhance Joiner / Mover / Leaver (JML) processes Develop and support provisioning workflows, access requests, and certification campaigns Configure application onboarding and connector integrations Support RBAC and access governance initiatives Integrate SailPoint with enterprise applications, directories, HR systems, and cloud platforms Collaborate with security, infrastructure, and application teams to resolve IAM-related issues Support audit, compliance, and governance requirements Produce technical documentation and implementation artefacts Contribute to ongoing IAM transformation and optimisation initiatives Essential Skills & Experience Strong hands-on experience with SailPoint IdentityIQ (IIQ) and/or Identity Security Cloud (ISC) Proven delivery experience within enterprise IAM / IGA programmes Strong understanding of: o Identity Governance & Administration (IGA) o RBAC o Least Privilege o Segregation of Duties (SoD) o Identity lifecycle management Experience configuring: o Access requests o Approval workflows o Certifications / recertifications o Provisioning integrations o Application connectors Experience integrating SailPoint with: o Microsoft Entra ID / Azure AD o LDAP / Active Directory o HR platforms o SaaS and cloud applications Strong scripting and automation skills: o PowerShell o APIs o Java / BeanShell Experience working in hybrid cloud environments Desirable Skills Experience with CyberArk or other PAM technologies Experience with SailPoint ISC migrations or hybrid IIQ/ISC environments Experience across Azure, AWS, or GCP Understanding of Zero Trust security principles SailPoint certifications Security certifications such as SC-300, CISSP, or CCSP This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This role requires the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Job Title: DV Cleared IT Engineer Location: Farnborough Duration: 6 months with possible extension Rate: Market rates Requirement: Must be willing and eligible to go through the DV clearance process Our client, a reputable organisation, is hiring for a DV Cleared IT Engineer to join their team in Farnborough. This is an exciting opportunity to provide technical leadership and support across diverse IT projects, working closely with project managers and technical leads to deliver innovative solutions. What you'll be doing: Lead small projects or project segments, managing technical teams to deliver solutions aligned with best practices. Engage with customers and stakeholders to ensure clear communication and successful delivery. Support all stages of the IT lifecycle - from design and implementation to testing, integration, and evaluation. Produce technical documentation, test plans, user guides, and design documents. Support hardware/software builds, system installation, and integration tasks. Contribute to process improvements and mentor junior colleagues. Provide technical advice during proposal phases and estimate effort for tasks. What you'll bring: Proven ability to communicate complex technical information clearly. Experience working on a variety of engineering projects within IT. Strong motivation to resolve issues and deliver high-quality solutions. Ability to generate innovative ideas and challenge existing approaches. SME knowledge in your domain, with a track record of delivering quality technical outputs. Experience supporting and deploying Microsoft server and desktop products, including Active Directory, DHCP, DNS, and Windows Server 2016+. Familiarity with infrastructure and services such as Anti Virus, WSUS, backup/storage, Hyper V, Linux, and related technologies. Supporting certifications such as Microsoft MCSA (or equivalent) and ITIL. Qualifications & Experience: A first degree in Science or Engineering, or an equivalent professional qualification. Around 3 5 years of practical experience in IT engineering, with a proven record of achievement. Knowledge of market relevant concepts and principles within IT. Join our client's team and contribute to impactful projects in a dynamic environment. If you hold the necessary clearance and skills, we'd love to hear from you!
15/05/2026
Full time
Job Title: DV Cleared IT Engineer Location: Farnborough Duration: 6 months with possible extension Rate: Market rates Requirement: Must be willing and eligible to go through the DV clearance process Our client, a reputable organisation, is hiring for a DV Cleared IT Engineer to join their team in Farnborough. This is an exciting opportunity to provide technical leadership and support across diverse IT projects, working closely with project managers and technical leads to deliver innovative solutions. What you'll be doing: Lead small projects or project segments, managing technical teams to deliver solutions aligned with best practices. Engage with customers and stakeholders to ensure clear communication and successful delivery. Support all stages of the IT lifecycle - from design and implementation to testing, integration, and evaluation. Produce technical documentation, test plans, user guides, and design documents. Support hardware/software builds, system installation, and integration tasks. Contribute to process improvements and mentor junior colleagues. Provide technical advice during proposal phases and estimate effort for tasks. What you'll bring: Proven ability to communicate complex technical information clearly. Experience working on a variety of engineering projects within IT. Strong motivation to resolve issues and deliver high-quality solutions. Ability to generate innovative ideas and challenge existing approaches. SME knowledge in your domain, with a track record of delivering quality technical outputs. Experience supporting and deploying Microsoft server and desktop products, including Active Directory, DHCP, DNS, and Windows Server 2016+. Familiarity with infrastructure and services such as Anti Virus, WSUS, backup/storage, Hyper V, Linux, and related technologies. Supporting certifications such as Microsoft MCSA (or equivalent) and ITIL. Qualifications & Experience: A first degree in Science or Engineering, or an equivalent professional qualification. Around 3 5 years of practical experience in IT engineering, with a proven record of achievement. Knowledge of market relevant concepts and principles within IT. Join our client's team and contribute to impactful projects in a dynamic environment. If you hold the necessary clearance and skills, we'd love to hear from you!
Release Manager 6 Month contract initially + Extensions Based: Onsite - Wokingham Rate: £400 - £450 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Release Manager to join the team. The Release Manager will lead and coordinate network release activities and CNI (Critical National Infrastructure) cutovers, ensuring controlled, secure, and high quality deployments across mission critical environments. The role requires strong leadership during complex cutovers, excellent planning skills, and experience working with network engineering, infrastructure, cyber security, and operations teams. Candidates must be eligible for UK Security Check (SC) clearance; active SC is advantageous. Key Responsibilities Release Planning & Governance Own the end to end release lifecycle for network and CNI related changes. Define and maintain a cutover plan, release calendar, and integrated deployment timelines. Coordinate with network, security, test, environment, and change management teams to ensure readiness. Conduct release readiness reviews, impact assessments, and Go/No-Go meetings. Network & CNI Cutover Coordination Lead network cutovers including: WAN/LAN migrations SD WAN transitions Firewall/proxy/security rule changes Routing updates, IP schema changes CNI protected service migrations Oversee Major Releases, Emergency Releases, and CNI off-peak cutovers. Validate pre cutover configuration baselines, rollback plans, and network dependencies. Monitor real time cutover execution, manage escalations, and coordinate between engineering teams. Deployment & Technical Oversight Ensure deployment artefacts (config files, templates, scripts) are validated and approved. Oversee automated and manual releases across environments. Ensure alignment with security, architecture, and compliance requirements. Work with Test Leads to ensure post cutover verification (PCV) is completed and documented. Risk, Change & Compliance Management Identify risks, interdependencies, and mitigation actions for all network releases. Ensure adherence to ITIL Change Management processes for CNI environments. Produce accurate release documentation, evidence packs, and audit logs. Support incident reviews and root cause analysis for failed or partially successful releases. Stakeholder Communication Provide clear communication to project managers, network leads, operational teams, and CNI governance stakeholders. Deliver daily/weekly release status reports, dashboards, and cutover readiness summaries. Facilitate cross team coordination during complex CNI related implementation windows. Key Skills & experience Ideally 5+ years of experience as a Release Manager or Delivery Lead for network or infrastructure projects. Strong understanding of: Enterprise networks (WAN/LAN) SD WAN architectures Routing (BGP/OSPF), firewalls, load balancers Secure network zones & segmentation (CNI/OT/IT) Cloud/on prem hybrid network models Experience managing complex cutovers, migrations, and multi vendor network deployments. Familiarity with CI/CD tools (Azure DevOps, Jenkins, GitLab) and ServiceNow/JIRA for change governance. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
15/05/2026
Full time
Release Manager 6 Month contract initially + Extensions Based: Onsite - Wokingham Rate: £400 - £450 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Release Manager to join the team. The Release Manager will lead and coordinate network release activities and CNI (Critical National Infrastructure) cutovers, ensuring controlled, secure, and high quality deployments across mission critical environments. The role requires strong leadership during complex cutovers, excellent planning skills, and experience working with network engineering, infrastructure, cyber security, and operations teams. Candidates must be eligible for UK Security Check (SC) clearance; active SC is advantageous. Key Responsibilities Release Planning & Governance Own the end to end release lifecycle for network and CNI related changes. Define and maintain a cutover plan, release calendar, and integrated deployment timelines. Coordinate with network, security, test, environment, and change management teams to ensure readiness. Conduct release readiness reviews, impact assessments, and Go/No-Go meetings. Network & CNI Cutover Coordination Lead network cutovers including: WAN/LAN migrations SD WAN transitions Firewall/proxy/security rule changes Routing updates, IP schema changes CNI protected service migrations Oversee Major Releases, Emergency Releases, and CNI off-peak cutovers. Validate pre cutover configuration baselines, rollback plans, and network dependencies. Monitor real time cutover execution, manage escalations, and coordinate between engineering teams. Deployment & Technical Oversight Ensure deployment artefacts (config files, templates, scripts) are validated and approved. Oversee automated and manual releases across environments. Ensure alignment with security, architecture, and compliance requirements. Work with Test Leads to ensure post cutover verification (PCV) is completed and documented. Risk, Change & Compliance Management Identify risks, interdependencies, and mitigation actions for all network releases. Ensure adherence to ITIL Change Management processes for CNI environments. Produce accurate release documentation, evidence packs, and audit logs. Support incident reviews and root cause analysis for failed or partially successful releases. Stakeholder Communication Provide clear communication to project managers, network leads, operational teams, and CNI governance stakeholders. Deliver daily/weekly release status reports, dashboards, and cutover readiness summaries. Facilitate cross team coordination during complex CNI related implementation windows. Key Skills & experience Ideally 5+ years of experience as a Release Manager or Delivery Lead for network or infrastructure projects. Strong understanding of: Enterprise networks (WAN/LAN) SD WAN architectures Routing (BGP/OSPF), firewalls, load balancers Secure network zones & segmentation (CNI/OT/IT) Cloud/on prem hybrid network models Experience managing complex cutovers, migrations, and multi vendor network deployments. Familiarity with CI/CD tools (Azure DevOps, Jenkins, GitLab) and ServiceNow/JIRA for change governance. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Hays are now looking for a DV Cleared Infrastructure Project Manager for one of our local clients: 697 p/d Inside IR35 Candidates must have current DV Clearance Location is London 6 month+ contract In the role you will lead the end-to-end delivery of secure, resilient IT infrastructure projects. You'll work across engineering teams and senior stakeholders to ensure projects are delivered on time, within budget, and aligned to governance and architectural standards. What you'll be doing Leading the delivery of infrastructure projects across networks, cloud, hosting, and data centres Managing project plans, RAID logs, budgets, and governance in line with PMO frameworks Providing technical oversight - reviewing designs (HLD/LLD) and ensuring feasibility, security, and scalability Engaging senior stakeholders, architects, security teams, and suppliers, translating technical detail into clear updates Managing third-party vendors, contracts (SoWs), and delivery against KPIs Identifying and mitigating risks, supporting assurance, compliance, and security accreditation processes Driving change and transition into live service, ensuring service readiness and operational handover What we're looking for Active DV (Developed Vetting) clearance - essential Proven experience delivering complex infrastructure or IT projects in secure or regulated environments Strong understanding of networks, on-prem, cloud, and enterprise IT infrastructure Ability to review and challenge technical designs (HLD/LLD) Experience working with secure systems, or high-assurance environments Strong stakeholder management skills, with experience engaging senior and executive audiences Experience managing suppliers and working in multi-vendor environments Familiarity with PRINCE2, Agile, or hybrid delivery If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or please send a copy of your CV to Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
14/05/2026
Contractor
Hays are now looking for a DV Cleared Infrastructure Project Manager for one of our local clients: 697 p/d Inside IR35 Candidates must have current DV Clearance Location is London 6 month+ contract In the role you will lead the end-to-end delivery of secure, resilient IT infrastructure projects. You'll work across engineering teams and senior stakeholders to ensure projects are delivered on time, within budget, and aligned to governance and architectural standards. What you'll be doing Leading the delivery of infrastructure projects across networks, cloud, hosting, and data centres Managing project plans, RAID logs, budgets, and governance in line with PMO frameworks Providing technical oversight - reviewing designs (HLD/LLD) and ensuring feasibility, security, and scalability Engaging senior stakeholders, architects, security teams, and suppliers, translating technical detail into clear updates Managing third-party vendors, contracts (SoWs), and delivery against KPIs Identifying and mitigating risks, supporting assurance, compliance, and security accreditation processes Driving change and transition into live service, ensuring service readiness and operational handover What we're looking for Active DV (Developed Vetting) clearance - essential Proven experience delivering complex infrastructure or IT projects in secure or regulated environments Strong understanding of networks, on-prem, cloud, and enterprise IT infrastructure Ability to review and challenge technical designs (HLD/LLD) Experience working with secure systems, or high-assurance environments Strong stakeholder management skills, with experience engaging senior and executive audiences Experience managing suppliers and working in multi-vendor environments Familiarity with PRINCE2, Agile, or hybrid delivery If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or please send a copy of your CV to Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Location(s):UK, Europe & Africa : UK : London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title Senior UX Designer (AI) Location London. Full-time. Job Description Are you passionate about cutting-edge AI and machine learning in digital services, and want to deliver positive real-world value to the UK? We are looking for a Senior UX Designer to join our team and help solve a variety of interesting problems in the national security space. At BAE Systems Digital Intelligence, we work with a wide range of government customers, across defence, space, and government. In our national security AI team, we undertake a variety of projects covering exploratory research into AI methods and approaches, bespoke solutions to complex customer problems, and infrastructure projects working across large customer datasets. We're looking for a talented designer with experience of delivery AI products or features to help shape the next generation of digital products for Government and National Security customers. If you're passionate about solving complex problems, crafting elegant user experiences, and guiding teams towards thoughtful, research-driven design decisions, you'll thrive here. You'll join a collaborative, multidisciplinary design community working at the forefront of AI-enabled systems, data-rich platforms, and digital services. This is an exciting time to join our team to help pioneer both our customer's and our own AI adoption journey. Not only will you be directly making a huge impact through the solutions you develop, you'll be doing it for an organisation who makes a huge impact to the security of the UK. Core duties All roles in our Digital Experience community require a passion for creating digital experiences that delight and inspire diverse audiences. Our UX Designers work collaboratively to shape compelling digital services that are empathetic to user needs and deliver measurable business results. Design intuitive AI-powered experiences, applying Human-Centred AI principles to ensure transparency, trust, and ethical use. Build client understanding of AI, clearly framing capabilities, limitations, and responsible design choices. Translate research and business requirements into user interface and visual design concepts that maintain brand consistency and visual quality. Lead end-to-end design across discovery, concept development, interaction design, and delivery. Direct and oversee interface interactions through an iterative, evidence-based approach. Drawing insight from interviews, analytics, usability studies, and user feedback. Guide and support creation of user-centred design artefacts such as wireframes, information architecture (e.g. site maps and navigation models), and interactive prototypes. Take ownership of major areas of work, ensuring consistent high-quality delivery with minimal direction from senior management. Lead, coach and develop less experienced team members, building capability in design and research practices. Represent BAE DI in senior client engagement, presenting research findings, design rationale, and user needs clearly to teams, stakeholders and sponsors. Champion user-centred and agile design practices, driving a collaborative environment across delivery teams. Keep pace with emerging trends in AI, ML, and interface design, evaluating new tools, interaction patterns and responsible-AI practices to identify opportunities within secure government contexts. Evaluate and improve existing digital products with a focus on usability, inclusivity, and accessibility. About you You're an experienced UX, Service, or Product Designer who thrives on bringing structure to complexity and communicates with clarity. You're comfortable leading workshops, crafting prototypes, and clearly articulating design rationale for a range of audiences. You apply User-Centred Design (UCD) methodologies across all phases of delivery, from research through to implementation, ensuring alignment between user needs, business objectives, and technical feasibility. You will have experience in many of the following: Designing intuitive interfaces for AI-powered features and products, translating complex capabilities into clear, user-friendly experiences. Performing research to understand user types, behaviours, and needs - ensuring that digital experiences are truly user-led, whilst balancing business and technical constraints. Champion Human-Centred AI principles, ensuring AI features are transparent, ethical, and genuinely useful. Leading end-to-end design across discovery, concept development, interaction design, and delivery. Directing and overseeing tasks such as persona development, needs analysis, site mapping, wireframing, and prototyping, ensuring quality and consistency across outputs. Translating research and insights into visual and interactive concepts that evoke engagement and response, leveraging imagery, motion, and interaction. Guiding and influencing cross-functional teams and senior clients in consuming and acting on research insights to improve policy, service design, and digital product outcomes. Excellent analytical, communication, and collaboration skills. Working effectively in a fast-paced, team-driven environment. It would be great if you also had: A degree in Interaction Design, Human-Computer Interaction, or related field. Proficiency in design software such as Figma. Familiarity with ethical AI frameworks and data privacy principles. Working on government or national security projects. Experience with Agile/Scrum methodologies. Familiarity with front-end technologies (HTML/CSS, basic JavaScript). If you are not currently Security Cleared, you will need to be willing and eligible to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working As many of our customers work predominantly in the office, we expect all of our staff to work at least 3 days per week in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing About our team Our people are what differentiates us; they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting-edge, high-quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA. For more information please visit our website: Help us secure a connected world . click apply for full job details
13/05/2026
Full time
Location(s):UK, Europe & Africa : UK : London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title Senior UX Designer (AI) Location London. Full-time. Job Description Are you passionate about cutting-edge AI and machine learning in digital services, and want to deliver positive real-world value to the UK? We are looking for a Senior UX Designer to join our team and help solve a variety of interesting problems in the national security space. At BAE Systems Digital Intelligence, we work with a wide range of government customers, across defence, space, and government. In our national security AI team, we undertake a variety of projects covering exploratory research into AI methods and approaches, bespoke solutions to complex customer problems, and infrastructure projects working across large customer datasets. We're looking for a talented designer with experience of delivery AI products or features to help shape the next generation of digital products for Government and National Security customers. If you're passionate about solving complex problems, crafting elegant user experiences, and guiding teams towards thoughtful, research-driven design decisions, you'll thrive here. You'll join a collaborative, multidisciplinary design community working at the forefront of AI-enabled systems, data-rich platforms, and digital services. This is an exciting time to join our team to help pioneer both our customer's and our own AI adoption journey. Not only will you be directly making a huge impact through the solutions you develop, you'll be doing it for an organisation who makes a huge impact to the security of the UK. Core duties All roles in our Digital Experience community require a passion for creating digital experiences that delight and inspire diverse audiences. Our UX Designers work collaboratively to shape compelling digital services that are empathetic to user needs and deliver measurable business results. Design intuitive AI-powered experiences, applying Human-Centred AI principles to ensure transparency, trust, and ethical use. Build client understanding of AI, clearly framing capabilities, limitations, and responsible design choices. Translate research and business requirements into user interface and visual design concepts that maintain brand consistency and visual quality. Lead end-to-end design across discovery, concept development, interaction design, and delivery. Direct and oversee interface interactions through an iterative, evidence-based approach. Drawing insight from interviews, analytics, usability studies, and user feedback. Guide and support creation of user-centred design artefacts such as wireframes, information architecture (e.g. site maps and navigation models), and interactive prototypes. Take ownership of major areas of work, ensuring consistent high-quality delivery with minimal direction from senior management. Lead, coach and develop less experienced team members, building capability in design and research practices. Represent BAE DI in senior client engagement, presenting research findings, design rationale, and user needs clearly to teams, stakeholders and sponsors. Champion user-centred and agile design practices, driving a collaborative environment across delivery teams. Keep pace with emerging trends in AI, ML, and interface design, evaluating new tools, interaction patterns and responsible-AI practices to identify opportunities within secure government contexts. Evaluate and improve existing digital products with a focus on usability, inclusivity, and accessibility. About you You're an experienced UX, Service, or Product Designer who thrives on bringing structure to complexity and communicates with clarity. You're comfortable leading workshops, crafting prototypes, and clearly articulating design rationale for a range of audiences. You apply User-Centred Design (UCD) methodologies across all phases of delivery, from research through to implementation, ensuring alignment between user needs, business objectives, and technical feasibility. You will have experience in many of the following: Designing intuitive interfaces for AI-powered features and products, translating complex capabilities into clear, user-friendly experiences. Performing research to understand user types, behaviours, and needs - ensuring that digital experiences are truly user-led, whilst balancing business and technical constraints. Champion Human-Centred AI principles, ensuring AI features are transparent, ethical, and genuinely useful. Leading end-to-end design across discovery, concept development, interaction design, and delivery. Directing and overseeing tasks such as persona development, needs analysis, site mapping, wireframing, and prototyping, ensuring quality and consistency across outputs. Translating research and insights into visual and interactive concepts that evoke engagement and response, leveraging imagery, motion, and interaction. Guiding and influencing cross-functional teams and senior clients in consuming and acting on research insights to improve policy, service design, and digital product outcomes. Excellent analytical, communication, and collaboration skills. Working effectively in a fast-paced, team-driven environment. It would be great if you also had: A degree in Interaction Design, Human-Computer Interaction, or related field. Proficiency in design software such as Figma. Familiarity with ethical AI frameworks and data privacy principles. Working on government or national security projects. Experience with Agile/Scrum methodologies. Familiarity with front-end technologies (HTML/CSS, basic JavaScript). If you are not currently Security Cleared, you will need to be willing and eligible to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working As many of our customers work predominantly in the office, we expect all of our staff to work at least 3 days per week in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing About our team Our people are what differentiates us; they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting-edge, high-quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA. For more information please visit our website: Help us secure a connected world . click apply for full job details
Location(s):UK, Europe & Africa : UK : London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title Senior Principal AI Product Designer Location London. Full-time. Job Description Are you passionate about cutting-edge AI and machine learning in digital services, and want to deliver positive real-world value to the UK? We are looking for aSenior UX Designer to join our team and help solve a variety of interesting problems in the national security space. At BAE Systems Digital Intelligence, we work with a wide range of government customers, across defence, space, and government. In our national security AI team, we undertake a variety of projects covering exploratory research into AI methods and approaches, bespoke solutions to complex customer problems, and infrastructure projects working across large customer datasets. We're looking for a talented designer with experience of delivery AI products or features to help shape the next generation of digital products for Government and National Security customers. If you're passionate about solving complex problems, crafting elegant user experiences, and guiding teams towards thoughtful, research-driven design decisions, you'll thrive here. You'll join a collaborative, multidisciplinary design community working at the forefront of AI-enabled systems, data-rich platforms, and digital services. This is an exciting time to join our team to help pioneer both our customer's and our own AI adoption journey. Not only will you be directly making a huge impact through the solutions you develop, you'll be doing it for an organisation who makes a huge impact to the security of the UK. Core duties All roles in our Digital Experience community require a passion for creating digital experiences that delight and inspire diverse audiences. Our UX Designers work collaboratively to shape compelling digital services that are empathetic to user needs and deliver measurable business results. Design intuitive AI-powered experiences, applying Human-Centred AI principles to ensure transparency, trust, and ethical use. Build client understanding of AI, clearly framing capabilities, limitations, and responsible design choices. Translate research and business requirements into user interface and visual design concepts that maintain brand consistency and visual quality. Lead end-to-end design across discovery, concept development, interaction design, and delivery. Direct and oversee interface interactions through an iterative, evidence-based approach. Drawing insight from interviews, analytics, usability studies, and user feedback. Guide and support creation of user-centred design artefacts such as wireframes, information architecture (e.g. site maps and navigation models), and interactive prototypes. Take ownership of major areas of work, ensuring consistent high-quality delivery with minimal direction from senior management. Lead, coach and develop less experienced team members, building capability in design and research practices. Represent BAE DI in senior client engagement, presenting research findings, design rationale, and user needs clearly to teams, stakeholders and sponsors. Champion user-centred and agile design practices, driving a collaborative environment across delivery teams. Keep pace with emerging trends in AI, ML, and interface design, evaluating new tools, interaction patterns and responsible-AI practices to identify opportunities within secure government contexts. Evaluate and improve existing digital products with a focus on usability, inclusivity, and accessibility. About you You're an experienced UX, Service, or Product Designer who thrives on bringing structure to complexity and communicates with clarity. You're comfortable leading workshops, crafting prototypes, and clearly articulating design rationale for a range of audiences. You apply User-Centred Design (UCD) methodologies across all phases of delivery, from research through to implementation, ensuring alignment between user needs, business objectives, and technical feasibility. You will have experience in many of the following: Designing intuitive interfaces for AI-powered features and products, translating complex capabilities into clear, user-friendly experiences. Performing research to understand user types, behaviours, and needs - ensuring that digital experiences are truly user-led, whilst balancing business and technical constraints. Champion Human-Centred AI principles, ensuring AI features are transparent, ethical, and genuinely useful. Leading end-to-end design across discovery, concept development, interaction design, and delivery. Directing and overseeing tasks such as persona development, needs analysis, site mapping, wireframing, and prototyping, ensuring quality and consistency across outputs. Translating research and insights into visual and interactive concepts that evoke engagement and response, leveraging imagery, motion, and interaction. Guiding and influencing cross-functional teams and senior clients in consuming and acting on research insights to improve policy, service design, and digital product outcomes. Excellent analytical, communication, and collaboration skills. Working effectively in a fast-paced, team-driven environment. It would be great if you also had: A degree in Interaction Design, Human-Computer Interaction, or related field. Proficiency in design software such as Figma. Familiarity withethical AI frameworks and data privacy principles. Working on government or national security projects. Experience with Agile/Scrum methodologies. Familiarity with front-end technologies (HTML/CSS, basic JavaScript). If you are not currently Security Cleared, you will need to be willing and eligible to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working As many of our customers work predominantly in the office, we expect all of our staff to work at least 3 days per week in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing About our team Our people are what differentiates us; they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting-edge, high-quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA. For more information please visit our website: Help us secure a connected world . click apply for full job details
13/05/2026
Full time
Location(s):UK, Europe & Africa : UK : London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title Senior Principal AI Product Designer Location London. Full-time. Job Description Are you passionate about cutting-edge AI and machine learning in digital services, and want to deliver positive real-world value to the UK? We are looking for aSenior UX Designer to join our team and help solve a variety of interesting problems in the national security space. At BAE Systems Digital Intelligence, we work with a wide range of government customers, across defence, space, and government. In our national security AI team, we undertake a variety of projects covering exploratory research into AI methods and approaches, bespoke solutions to complex customer problems, and infrastructure projects working across large customer datasets. We're looking for a talented designer with experience of delivery AI products or features to help shape the next generation of digital products for Government and National Security customers. If you're passionate about solving complex problems, crafting elegant user experiences, and guiding teams towards thoughtful, research-driven design decisions, you'll thrive here. You'll join a collaborative, multidisciplinary design community working at the forefront of AI-enabled systems, data-rich platforms, and digital services. This is an exciting time to join our team to help pioneer both our customer's and our own AI adoption journey. Not only will you be directly making a huge impact through the solutions you develop, you'll be doing it for an organisation who makes a huge impact to the security of the UK. Core duties All roles in our Digital Experience community require a passion for creating digital experiences that delight and inspire diverse audiences. Our UX Designers work collaboratively to shape compelling digital services that are empathetic to user needs and deliver measurable business results. Design intuitive AI-powered experiences, applying Human-Centred AI principles to ensure transparency, trust, and ethical use. Build client understanding of AI, clearly framing capabilities, limitations, and responsible design choices. Translate research and business requirements into user interface and visual design concepts that maintain brand consistency and visual quality. Lead end-to-end design across discovery, concept development, interaction design, and delivery. Direct and oversee interface interactions through an iterative, evidence-based approach. Drawing insight from interviews, analytics, usability studies, and user feedback. Guide and support creation of user-centred design artefacts such as wireframes, information architecture (e.g. site maps and navigation models), and interactive prototypes. Take ownership of major areas of work, ensuring consistent high-quality delivery with minimal direction from senior management. Lead, coach and develop less experienced team members, building capability in design and research practices. Represent BAE DI in senior client engagement, presenting research findings, design rationale, and user needs clearly to teams, stakeholders and sponsors. Champion user-centred and agile design practices, driving a collaborative environment across delivery teams. Keep pace with emerging trends in AI, ML, and interface design, evaluating new tools, interaction patterns and responsible-AI practices to identify opportunities within secure government contexts. Evaluate and improve existing digital products with a focus on usability, inclusivity, and accessibility. About you You're an experienced UX, Service, or Product Designer who thrives on bringing structure to complexity and communicates with clarity. You're comfortable leading workshops, crafting prototypes, and clearly articulating design rationale for a range of audiences. You apply User-Centred Design (UCD) methodologies across all phases of delivery, from research through to implementation, ensuring alignment between user needs, business objectives, and technical feasibility. You will have experience in many of the following: Designing intuitive interfaces for AI-powered features and products, translating complex capabilities into clear, user-friendly experiences. Performing research to understand user types, behaviours, and needs - ensuring that digital experiences are truly user-led, whilst balancing business and technical constraints. Champion Human-Centred AI principles, ensuring AI features are transparent, ethical, and genuinely useful. Leading end-to-end design across discovery, concept development, interaction design, and delivery. Directing and overseeing tasks such as persona development, needs analysis, site mapping, wireframing, and prototyping, ensuring quality and consistency across outputs. Translating research and insights into visual and interactive concepts that evoke engagement and response, leveraging imagery, motion, and interaction. Guiding and influencing cross-functional teams and senior clients in consuming and acting on research insights to improve policy, service design, and digital product outcomes. Excellent analytical, communication, and collaboration skills. Working effectively in a fast-paced, team-driven environment. It would be great if you also had: A degree in Interaction Design, Human-Computer Interaction, or related field. Proficiency in design software such as Figma. Familiarity withethical AI frameworks and data privacy principles. Working on government or national security projects. Experience with Agile/Scrum methodologies. Familiarity with front-end technologies (HTML/CSS, basic JavaScript). If you are not currently Security Cleared, you will need to be willing and eligible to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working As many of our customers work predominantly in the office, we expect all of our staff to work at least 3 days per week in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing About our team Our people are what differentiates us; they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting-edge, high-quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA. For more information please visit our website: Help us secure a connected world . click apply for full job details
Head of Delivery and Service Location: London, UK (Hybrid - min 2 days per week in office) Contract: Permanent, Full-time Package: £90,000 - £110,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us Appvia is a specialist cloud and platform engineering consultancy and product house helping organisations build, secure, and scale in the cloud. We work with public and private sector customers to design modern cloud platforms, embed strong engineering practices, and enable teams to deliver software faster and more reliably. Our focus is on platform engineering, DevOps, automation, and cloud-native delivery - creating foundations that balance developer velocity with security, resilience, and governance. We deliver across four complementary service lines: Platform Engineering, Modernisation & Migration, Data & AI, and Managed Services (24 7 cloud operations, FinOps, and platform management). Our team of 100% UK-based, SC-cleared engineers brings practical expertise from building open source tools for the Kubernetes and CNCF ecosystem. We work with organisations including the Bank of England, the Home Office, London Stock Exchange and Ralph Lauren. About the Role As Head of Delivery and Service, you will be a senior leader responsible for ensuring the success of Appvia's delivery management across all customer engagements, leading our managed service capability, and acting as a lead delivery principal on short term, outcome driven work where required. This role bridges agile project delivery with ITIL aligned service management, ensuring that Appvia's customers receive outstanding outcomes from both our consulting engagements and ongoing operational services. You will own the end to end delivery lifecycle from engagement inception through to steady state service operations, building the processes, frameworks, and team capability that allow Appvia to scale delivery quality as we grow. You will be equally comfortable running a sprint planning session, chairing a Change Advisory Board, and presenting delivery performance to a customer's C suite. This is a hands on leadership role for someone who leads by example and thrives in a fast moving, growth oriented consultancy environment. Interview process - 4 stages Initial conversation with our Talent Acquisition Manager Technical Interview with the Hiring Manager Presentation with Head of Operations/Cloud Architecture Leadership Final Interview Important: As some of our public sector clients require Security Clearance, you will need to be eligible, meaning: British Citizen or ILR To have resided in the UK for at least the last 5 years Have no criminal records Have no financial irregularities Delivery Management Own the delivery management function across all customer engagements, ensuring projects are delivered on time, within budget, and to agreed scope and quality standards. Establish, continuously improve, and govern Appvia's delivery framework, embedding agile best practices (Scrum, Kanban, SAFe where appropriate) across all teams. Act as the escalation point for delivery risks, blockers, and customer concerns, working proactively to resolve issues before they impact outcomes. Partner with the sales and pre sales teams to shape engagements, define statements of work, and ensure deliverability of commercial commitments. Provide delivery governance through regular reporting, RAID management, and stakeholder communication at all levels. Coach and mentor delivery managers and scrum masters across the business, building a high performing delivery community of practice. Lead Delivery Principal Personally lead delivery on strategic, short term, outcome driven engagements such as Platform Accelerators, Landing Zone deployments, Cloud Assessments, and AI Accelerators. Act as a hands on delivery lead: facilitate ceremonies, remove impediments, and drive pace and focus in cross functional engineering teams. Define and track success metrics for each engagement, ensuring outcomes are evidenced and communicated to customers. Manage the transition from project delivery into managed service operations, ensuring seamless handover with full knowledge transfer. Managed Service Leadership Lead and grow Appvia's Managed Services capability, encompassing 24 7 cloud operations, FinOps, security monitoring, and platform management for customers across AWS, Azure, and GCP. Define and own the service management framework, incorporating ITIL best practices across the full service lifecycle: Incident Management, Problem Management, Change Management, Service Level Management, Configuration Management, Release Management, Knowledge Management, and Continual Service Improvement. Establish, negotiate, and manage Service Level Agreements (SLAs), Operating Level Agreements (OLAs), and underpinning contracts with customers and third party providers. Own the service catalogue and ensure it accurately reflects Appvia's managed service offerings and support levels. Implement and manage ITSM tooling (e.g. Jira Service Management, ServiceNow or equivalent) to support efficient service operations and reporting. Chair regular Service Review meetings with customers, providing performance reporting against SLAs, trend analysis, and improvement recommendations. Drive continual service improvement initiatives informed by incident trends, customer feedback, and operational data. Ensure robust Major Incident Management processes are in place, including communication protocols, post incident reviews, and root cause analysis. Own capacity and availability management, including proactive monitoring, scaling recommendations, and FinOps aligned resource optimisation. People & Culture Build, lead, and develop the delivery and service management team, ensuring adequate capacity and capability to meet growing demand. Foster a culture of accountability, transparency, and continuous improvement across delivery and service functions. Represent the delivery and service management function at leadership level, contributing to company strategy and operational planning. About You You are a senior delivery and service management leader with a strong technical grounding, exceptional stakeholder presence, and a genuine passion for agile ways of working. You thrive in client facing roles where you can influence outcomes, lead complex programmes, and own the success of long term customer partnerships. You are comfortable operating in a fast moving, growth oriented environment and can adapt to evolving client needs and service models. You'll bring: A proactive, "get things done" mindset with the ability to take ownership of delivery and service outcomes and drive through ambiguity. Strategic thinking with execution focus - able to map business strategy to delivery plan to operational reality. Customer centric orientation: someone who prioritises client value, anticipates needs, and builds trust and long term partnerships. Collaborative leadership style with the ability to work across internal teams, influence without direct authority, and build shared ownership. Technical curiosity and continuous learning - staying ahead of cloud trends, platform engineering best practices, and ITSM developments. Essential Experience 8+ years' experience in delivery management, service management, or programme leadership within a technology consultancy, managed services provider, or SaaS company. Exemplary agile practitioner with deep, hands on experience across Scrum, Kanban, and scaled agile frameworks (SAFe, LeSS, or equivalent). Experience with IT service management functions, with comprehensive knowledge of ITIL 4 (or ITIL v3) across the service lifecycle. Proven ability to define, negotiate, and manage SLAs and OLAs for managed service contracts. Experience with Major Incident Management, post incident review, and root cause analysis disciplines. Demonstrable experience as a delivery lead on complex, multi workstream cloud and platform engineering engagements. Strong understanding of cloud native technologies, DevOps practices, and platform engineering concepts (Kubernetes, infrastructure as code, CI/CD). Proven people leadership: hiring, coaching, and developing delivery managers, service managers, and scrum masters. Excellent stakeholder management - confident communicating at C suite, technical, and operational levels. Experience shaping consulting engagements, including commercial awareness around statements of work, T&M, and fixed price delivery models. Nice to Have Experience working with UK public sector clients, ideally within regulated or security cleared environments. Active SC Clearance (or previously held). Familiarity with FinOps practices and cloud cost optimisation. Experience with ISO 27001, Cyber Essentials Plus, or similar compliance frameworks. Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Agilist, or equivalent agile certifications. PMP, PRINCE2, or MSP qualifications. Hands on understanding of Kubernetes, container orchestration, and cloud platform architecture (AWS, Azure, GCP). Experience building or scaling a managed services business line from early stage. Experience implementing and operating ITSM tooling (ServiceNow, Jira Service Management, or similar). . click apply for full job details
10/05/2026
Full time
Head of Delivery and Service Location: London, UK (Hybrid - min 2 days per week in office) Contract: Permanent, Full-time Package: £90,000 - £110,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us Appvia is a specialist cloud and platform engineering consultancy and product house helping organisations build, secure, and scale in the cloud. We work with public and private sector customers to design modern cloud platforms, embed strong engineering practices, and enable teams to deliver software faster and more reliably. Our focus is on platform engineering, DevOps, automation, and cloud-native delivery - creating foundations that balance developer velocity with security, resilience, and governance. We deliver across four complementary service lines: Platform Engineering, Modernisation & Migration, Data & AI, and Managed Services (24 7 cloud operations, FinOps, and platform management). Our team of 100% UK-based, SC-cleared engineers brings practical expertise from building open source tools for the Kubernetes and CNCF ecosystem. We work with organisations including the Bank of England, the Home Office, London Stock Exchange and Ralph Lauren. About the Role As Head of Delivery and Service, you will be a senior leader responsible for ensuring the success of Appvia's delivery management across all customer engagements, leading our managed service capability, and acting as a lead delivery principal on short term, outcome driven work where required. This role bridges agile project delivery with ITIL aligned service management, ensuring that Appvia's customers receive outstanding outcomes from both our consulting engagements and ongoing operational services. You will own the end to end delivery lifecycle from engagement inception through to steady state service operations, building the processes, frameworks, and team capability that allow Appvia to scale delivery quality as we grow. You will be equally comfortable running a sprint planning session, chairing a Change Advisory Board, and presenting delivery performance to a customer's C suite. This is a hands on leadership role for someone who leads by example and thrives in a fast moving, growth oriented consultancy environment. Interview process - 4 stages Initial conversation with our Talent Acquisition Manager Technical Interview with the Hiring Manager Presentation with Head of Operations/Cloud Architecture Leadership Final Interview Important: As some of our public sector clients require Security Clearance, you will need to be eligible, meaning: British Citizen or ILR To have resided in the UK for at least the last 5 years Have no criminal records Have no financial irregularities Delivery Management Own the delivery management function across all customer engagements, ensuring projects are delivered on time, within budget, and to agreed scope and quality standards. Establish, continuously improve, and govern Appvia's delivery framework, embedding agile best practices (Scrum, Kanban, SAFe where appropriate) across all teams. Act as the escalation point for delivery risks, blockers, and customer concerns, working proactively to resolve issues before they impact outcomes. Partner with the sales and pre sales teams to shape engagements, define statements of work, and ensure deliverability of commercial commitments. Provide delivery governance through regular reporting, RAID management, and stakeholder communication at all levels. Coach and mentor delivery managers and scrum masters across the business, building a high performing delivery community of practice. Lead Delivery Principal Personally lead delivery on strategic, short term, outcome driven engagements such as Platform Accelerators, Landing Zone deployments, Cloud Assessments, and AI Accelerators. Act as a hands on delivery lead: facilitate ceremonies, remove impediments, and drive pace and focus in cross functional engineering teams. Define and track success metrics for each engagement, ensuring outcomes are evidenced and communicated to customers. Manage the transition from project delivery into managed service operations, ensuring seamless handover with full knowledge transfer. Managed Service Leadership Lead and grow Appvia's Managed Services capability, encompassing 24 7 cloud operations, FinOps, security monitoring, and platform management for customers across AWS, Azure, and GCP. Define and own the service management framework, incorporating ITIL best practices across the full service lifecycle: Incident Management, Problem Management, Change Management, Service Level Management, Configuration Management, Release Management, Knowledge Management, and Continual Service Improvement. Establish, negotiate, and manage Service Level Agreements (SLAs), Operating Level Agreements (OLAs), and underpinning contracts with customers and third party providers. Own the service catalogue and ensure it accurately reflects Appvia's managed service offerings and support levels. Implement and manage ITSM tooling (e.g. Jira Service Management, ServiceNow or equivalent) to support efficient service operations and reporting. Chair regular Service Review meetings with customers, providing performance reporting against SLAs, trend analysis, and improvement recommendations. Drive continual service improvement initiatives informed by incident trends, customer feedback, and operational data. Ensure robust Major Incident Management processes are in place, including communication protocols, post incident reviews, and root cause analysis. Own capacity and availability management, including proactive monitoring, scaling recommendations, and FinOps aligned resource optimisation. People & Culture Build, lead, and develop the delivery and service management team, ensuring adequate capacity and capability to meet growing demand. Foster a culture of accountability, transparency, and continuous improvement across delivery and service functions. Represent the delivery and service management function at leadership level, contributing to company strategy and operational planning. About You You are a senior delivery and service management leader with a strong technical grounding, exceptional stakeholder presence, and a genuine passion for agile ways of working. You thrive in client facing roles where you can influence outcomes, lead complex programmes, and own the success of long term customer partnerships. You are comfortable operating in a fast moving, growth oriented environment and can adapt to evolving client needs and service models. You'll bring: A proactive, "get things done" mindset with the ability to take ownership of delivery and service outcomes and drive through ambiguity. Strategic thinking with execution focus - able to map business strategy to delivery plan to operational reality. Customer centric orientation: someone who prioritises client value, anticipates needs, and builds trust and long term partnerships. Collaborative leadership style with the ability to work across internal teams, influence without direct authority, and build shared ownership. Technical curiosity and continuous learning - staying ahead of cloud trends, platform engineering best practices, and ITSM developments. Essential Experience 8+ years' experience in delivery management, service management, or programme leadership within a technology consultancy, managed services provider, or SaaS company. Exemplary agile practitioner with deep, hands on experience across Scrum, Kanban, and scaled agile frameworks (SAFe, LeSS, or equivalent). Experience with IT service management functions, with comprehensive knowledge of ITIL 4 (or ITIL v3) across the service lifecycle. Proven ability to define, negotiate, and manage SLAs and OLAs for managed service contracts. Experience with Major Incident Management, post incident review, and root cause analysis disciplines. Demonstrable experience as a delivery lead on complex, multi workstream cloud and platform engineering engagements. Strong understanding of cloud native technologies, DevOps practices, and platform engineering concepts (Kubernetes, infrastructure as code, CI/CD). Proven people leadership: hiring, coaching, and developing delivery managers, service managers, and scrum masters. Excellent stakeholder management - confident communicating at C suite, technical, and operational levels. Experience shaping consulting engagements, including commercial awareness around statements of work, T&M, and fixed price delivery models. Nice to Have Experience working with UK public sector clients, ideally within regulated or security cleared environments. Active SC Clearance (or previously held). Familiarity with FinOps practices and cloud cost optimisation. Experience with ISO 27001, Cyber Essentials Plus, or similar compliance frameworks. Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Agilist, or equivalent agile certifications. PMP, PRINCE2, or MSP qualifications. Hands on understanding of Kubernetes, container orchestration, and cloud platform architecture (AWS, Azure, GCP). Experience building or scaling a managed services business line from early stage. Experience implementing and operating ITSM tooling (ServiceNow, Jira Service Management, or similar). . click apply for full job details
Microsoft Support Engineer with SKYPE Expertise - Must have an active DV Clearance or an SC Clearance and you will be sponsored to attain your DV Overview of the Microsoft Support Engineer role We are seeking a highly skilled Microsoft Support Engineer to provide expert technical support across security domains. This is a hands-on role requiring L3/L4 experience, where you will take ownership of incidents and deliver effective solutions in a complex environment. Key responsibilities of the Microsoft Support Engineer Install, configure, and deploy Microsoft Servers, clients, and infrastructure in on-premises environments Troubleshoot and resolve complex technical issues across Microsoft products including Skype , Exchange , and SharePoint Support the deployment of security measures, ensuring compliance with regulations Produce and maintain documentation while transferring knowledge to other support staff Collaborate with support teams, resolver groups, project managers, and stakeholders to ensure ongoing success across Microsoft environments Skills required for the Microsoft Support Engineer Expertise in Microsoft products such as Skype for Business , Exchange , and SharePoint Experience with Microsoft technologies including Office 365 Strong networking knowledge including TCP/IP, DNS, and DHCP Proficiency in PowerShell Scripting Excellent troubleshooting, problem solving, and communication skills Understanding of security and compliance best practices To apply for the Microsoft Support Engineer role, please send your CV by pressing the apply button.
06/10/2025
Contractor
Microsoft Support Engineer with SKYPE Expertise - Must have an active DV Clearance or an SC Clearance and you will be sponsored to attain your DV Overview of the Microsoft Support Engineer role We are seeking a highly skilled Microsoft Support Engineer to provide expert technical support across security domains. This is a hands-on role requiring L3/L4 experience, where you will take ownership of incidents and deliver effective solutions in a complex environment. Key responsibilities of the Microsoft Support Engineer Install, configure, and deploy Microsoft Servers, clients, and infrastructure in on-premises environments Troubleshoot and resolve complex technical issues across Microsoft products including Skype , Exchange , and SharePoint Support the deployment of security measures, ensuring compliance with regulations Produce and maintain documentation while transferring knowledge to other support staff Collaborate with support teams, resolver groups, project managers, and stakeholders to ensure ongoing success across Microsoft environments Skills required for the Microsoft Support Engineer Expertise in Microsoft products such as Skype for Business , Exchange , and SharePoint Experience with Microsoft technologies including Office 365 Strong networking knowledge including TCP/IP, DNS, and DHCP Proficiency in PowerShell Scripting Excellent troubleshooting, problem solving, and communication skills Understanding of security and compliance best practices To apply for the Microsoft Support Engineer role, please send your CV by pressing the apply button.
VMware Engineer - Must have a valid DV Clearance We are seeking a VMware Engineer to join an established deployment team working on a major hardware roll-out for a large government account. You will play a key part in the configuration and deployment of ESX devices as part of a wider infrastructure programme. Key Responsibilities: Build and configure VMware ESX hosts according to detailed build guides within a project deployment environment. Install hardware on-site, including racking and cabling activities as required. Provide remote support during hardware testing phases to assist with technical validation. Engage with internal service teams to ensure successful handover and support of newly deployed hardware. Deliver regular updates on progress and issues to the Project Manager and team leads. Support occasional out-of-hours work due to the nature of customer operations. Essential Skills & Experience: Demonstrated experience as an Infrastructure Engineer in project-based environments, particularly building from structured documentation. Solid technical background across enterprise infrastructure, including strong VMware/vSphere experience. Comfortable working independently with minimal supervision, proactively resolving issues and identifying root causes. Strong collaboration and interpersonal skills, with a proven ability to work effectively within technical teams and with wider stakeholders. Clear and professional communication skills, both written and verbal. Excellent attention to detail and ability to follow process and documentation precisely. Previous experience working with large government clients or in secure environments. Positive, can-do attitude with a solution-focused mindset. This is a fantastic opportunity for a motivated and technically capable engineer to contribute to a high-impact government infrastructure programme. You'll be working alongside skilled professionals in a secure environment, helping to deliver mission-critical solutions.
27/08/2025
Contractor
VMware Engineer - Must have a valid DV Clearance We are seeking a VMware Engineer to join an established deployment team working on a major hardware roll-out for a large government account. You will play a key part in the configuration and deployment of ESX devices as part of a wider infrastructure programme. Key Responsibilities: Build and configure VMware ESX hosts according to detailed build guides within a project deployment environment. Install hardware on-site, including racking and cabling activities as required. Provide remote support during hardware testing phases to assist with technical validation. Engage with internal service teams to ensure successful handover and support of newly deployed hardware. Deliver regular updates on progress and issues to the Project Manager and team leads. Support occasional out-of-hours work due to the nature of customer operations. Essential Skills & Experience: Demonstrated experience as an Infrastructure Engineer in project-based environments, particularly building from structured documentation. Solid technical background across enterprise infrastructure, including strong VMware/vSphere experience. Comfortable working independently with minimal supervision, proactively resolving issues and identifying root causes. Strong collaboration and interpersonal skills, with a proven ability to work effectively within technical teams and with wider stakeholders. Clear and professional communication skills, both written and verbal. Excellent attention to detail and ability to follow process and documentation precisely. Previous experience working with large government clients or in secure environments. Positive, can-do attitude with a solution-focused mindset. This is a fantastic opportunity for a motivated and technically capable engineer to contribute to a high-impact government infrastructure programme. You'll be working alongside skilled professionals in a secure environment, helping to deliver mission-critical solutions.
3rd Line Integration Engineer - Must have a valid DV Clearance
We are currently looking for a skilled and motivated Workplace Integration Engineer to join a collaborative and high-performing integration team. This is a fantastic opportunity to contribute to a multi-skilled agile environment, where knowledge-sharing and hands-on technical delivery go hand-in-hand.
This role will involve working closely with Network Architects and Project Managers to deliver, configure and document technical solutions from a wide range of vendors and technologies. If you enjoy working in a fast-paced setting, take pride in robust documentation, and enjoy seeing your work move from design to production, then this role could be the perfect fit for you.
What you will be doing:
Leading the delivery of a technical work package from design through to prototyping and user piloting
Modifying design documentation to address potential defects or evolving requirements
Supporting your work package post-deployment, including early life support and documentation
Collaborating with project teams to integrate solutions in a structured and agile workflow
Building and maintaining automated deployment scripts using Ansible and Terraform
Designing repeatable unit tests for both desired and undesired outcomes
Delivering configuration change to Microsoft environments via GPO, Registry, Filesystem, PowerShell, WMI, and Windows Installer
Troubleshooting technical issues across Linux and Windows platforms
Essential Skills and Experience:
Advanced knowledge of Microsoft Windows system administration in an enterprise setting
Experience configuring Linux environments (RHEL, CentOS) and automating deployment
Batch scripting with a solid understanding of networking fundamentals and IP packet structure
Strong hands-on experience using PowerShell and Python for scripting, automation and test development
Background in web development with Apache and PHP
Familiarity with Active Directory, PKI, VMWare virtualisation, Windows Server 2019 and gold image creation
Exposure to Agile methodologies for the delivery of software and infrastructure solutions
Understanding of system hardening, GPOs, and Nexus configuration repositories
Experience in DevOps environments and automated test execution using Robot Framework
This is a rare opportunity to join a dynamic team working on cutting-edge integrations across both Windows and Linux technologies. You'll be part of a culture that values expertise, autonomy, and continuous improvement.
If you're ready to take on a role where your contributions have real impact, apply now to join a team where innovation and collaboration are at the core of everything we do
01/06/2025
3rd Line Integration Engineer - Must have a valid DV Clearance
We are currently looking for a skilled and motivated Workplace Integration Engineer to join a collaborative and high-performing integration team. This is a fantastic opportunity to contribute to a multi-skilled agile environment, where knowledge-sharing and hands-on technical delivery go hand-in-hand.
This role will involve working closely with Network Architects and Project Managers to deliver, configure and document technical solutions from a wide range of vendors and technologies. If you enjoy working in a fast-paced setting, take pride in robust documentation, and enjoy seeing your work move from design to production, then this role could be the perfect fit for you.
What you will be doing:
Leading the delivery of a technical work package from design through to prototyping and user piloting
Modifying design documentation to address potential defects or evolving requirements
Supporting your work package post-deployment, including early life support and documentation
Collaborating with project teams to integrate solutions in a structured and agile workflow
Building and maintaining automated deployment scripts using Ansible and Terraform
Designing repeatable unit tests for both desired and undesired outcomes
Delivering configuration change to Microsoft environments via GPO, Registry, Filesystem, PowerShell, WMI, and Windows Installer
Troubleshooting technical issues across Linux and Windows platforms
Essential Skills and Experience:
Advanced knowledge of Microsoft Windows system administration in an enterprise setting
Experience configuring Linux environments (RHEL, CentOS) and automating deployment
Batch scripting with a solid understanding of networking fundamentals and IP packet structure
Strong hands-on experience using PowerShell and Python for scripting, automation and test development
Background in web development with Apache and PHP
Familiarity with Active Directory, PKI, VMWare virtualisation, Windows Server 2019 and gold image creation
Exposure to Agile methodologies for the delivery of software and infrastructure solutions
Understanding of system hardening, GPOs, and Nexus configuration repositories
Experience in DevOps environments and automated test execution using Robot Framework
This is a rare opportunity to join a dynamic team working on cutting-edge integrations across both Windows and Linux technologies. You'll be part of a culture that values expertise, autonomy, and continuous improvement.
If you're ready to take on a role where your contributions have real impact, apply now to join a team where innovation and collaboration are at the core of everything we do
This is an exciting opportunity to join our growing Government business unit as a Senior Cloud Engineer. We, amongst many things, deliver next generation digital capability to defence customers. Our Digital Solutions team is leading the way in providing Cloud-centric solutions. Currently we are working on building an exciting cloud-agnostic product as part of our Cloud-Enabled Mission Services (CEMS) project, helping prepare our clients for the challenges of tomorrow. JOB ROLE: The role of the CEMS Senior Cloud Engineer is to provide the critical skills necessary to help build our vision for Cloud-based platforms and toolsets which will bring a strong digital advantage to our customers. It's an amazing time to join our rapidly-growing team and you'll be supported by an experienced group of specialists in the team and across the business to build re-usable cloud-agnostic patterns delivered through automation. Working closely with the Technical Lead and a diverse development team spanning many different career stages, you will be able to take ownership of one or more areas of technical delivery in an Agile framework. There will be opportunities to mentor your junior colleagues and you'll be given the space to operate with a high level of autonomy. What background are we looking for? You will have experience in as many as possible of the following: Practical software development in one or more common languages, such as Java or Python Cloud computing platforms such as AWS and Azure, ideally with having obtained or plan to obtain certification Be able to adapt to unfamiliar technologies, and methodically problem-solve with them Setting up development tooling, such as test frameworks, CICD and Git repositories Experience with infrastructure-as-code tools, such as Packer, Ansible and Terraform Be able to clearly communicate with both technical and non-technical audiences, and produce technical documentation to a high standard Ensuring code consistency, maintainability and quality through code reviews, automated testing and code analysis tools Team working inside an agile environment e.g. Scrum, Lean, Kanban Play a supporting role in the development of junior engineers at the start of their tech careers Using precedent and your own creativity to solve our challenges! You will ideally have experience in some of these, but if not we'll help you with them: Experience in full-stack technical design, accounting for non-functional requirements such as performance, high-availability and maintainability Cloud, infrastructure and application monitoring tools Managing stakeholders, including users and management Delivering technical demonstrations to customers Familiarity with security concepts, including secure design and implementation Containerisation e.g. Docker, Kubernetes Relational, document, or graph database systems SC Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. We are looking for a dynamic professional who enjoys working in a fast-paced organisation. The ideal candidate should be a proactive problem solver, skilled at collaboration and a keen learner. How we will support you: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About BAE Systems Applied Intelligence: We help nations, governments and businesses around the world defend themselves against cyber-crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes. Our success is down to our people. The changing nature of our business means that we're constantly looking for the brightest talent to help us fulfil our ambitions. As an experienced professional, we'll entrust you with responsibility; this means that you'll have client contact, variety and support from day one. We'll encourage and support you to develop your skills and reward you as you grow. Whatever your area of expertise, you'll be much more than just a job title; you'll be an integral part of the business where your individual contribution makes a difference every day. Great minds deserve great rewards, so we also offer a very competitive salary and benefits package. Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. Staying competitive in today's global marketplace requires an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working. Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Applied Intelligence. Due to the nature of our work, successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats.
23/09/2022
Full time
This is an exciting opportunity to join our growing Government business unit as a Senior Cloud Engineer. We, amongst many things, deliver next generation digital capability to defence customers. Our Digital Solutions team is leading the way in providing Cloud-centric solutions. Currently we are working on building an exciting cloud-agnostic product as part of our Cloud-Enabled Mission Services (CEMS) project, helping prepare our clients for the challenges of tomorrow. JOB ROLE: The role of the CEMS Senior Cloud Engineer is to provide the critical skills necessary to help build our vision for Cloud-based platforms and toolsets which will bring a strong digital advantage to our customers. It's an amazing time to join our rapidly-growing team and you'll be supported by an experienced group of specialists in the team and across the business to build re-usable cloud-agnostic patterns delivered through automation. Working closely with the Technical Lead and a diverse development team spanning many different career stages, you will be able to take ownership of one or more areas of technical delivery in an Agile framework. There will be opportunities to mentor your junior colleagues and you'll be given the space to operate with a high level of autonomy. What background are we looking for? You will have experience in as many as possible of the following: Practical software development in one or more common languages, such as Java or Python Cloud computing platforms such as AWS and Azure, ideally with having obtained or plan to obtain certification Be able to adapt to unfamiliar technologies, and methodically problem-solve with them Setting up development tooling, such as test frameworks, CICD and Git repositories Experience with infrastructure-as-code tools, such as Packer, Ansible and Terraform Be able to clearly communicate with both technical and non-technical audiences, and produce technical documentation to a high standard Ensuring code consistency, maintainability and quality through code reviews, automated testing and code analysis tools Team working inside an agile environment e.g. Scrum, Lean, Kanban Play a supporting role in the development of junior engineers at the start of their tech careers Using precedent and your own creativity to solve our challenges! You will ideally have experience in some of these, but if not we'll help you with them: Experience in full-stack technical design, accounting for non-functional requirements such as performance, high-availability and maintainability Cloud, infrastructure and application monitoring tools Managing stakeholders, including users and management Delivering technical demonstrations to customers Familiarity with security concepts, including secure design and implementation Containerisation e.g. Docker, Kubernetes Relational, document, or graph database systems SC Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. We are looking for a dynamic professional who enjoys working in a fast-paced organisation. The ideal candidate should be a proactive problem solver, skilled at collaboration and a keen learner. How we will support you: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About BAE Systems Applied Intelligence: We help nations, governments and businesses around the world defend themselves against cyber-crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes. Our success is down to our people. The changing nature of our business means that we're constantly looking for the brightest talent to help us fulfil our ambitions. As an experienced professional, we'll entrust you with responsibility; this means that you'll have client contact, variety and support from day one. We'll encourage and support you to develop your skills and reward you as you grow. Whatever your area of expertise, you'll be much more than just a job title; you'll be an integral part of the business where your individual contribution makes a difference every day. Great minds deserve great rewards, so we also offer a very competitive salary and benefits package. Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. Staying competitive in today's global marketplace requires an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working. Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Applied Intelligence. Due to the nature of our work, successful candidates for this role will be required to go through Government SC clearance prior to starting with us. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats.
Are you passionate about working with cutting-edge technology and self-motivated to find innovative solutions to complex challenges as part of a team who help keep the UK safe? Join BAE Systems as a Technical Team Lead. As a key member of a Software Engineering team, you'll be working with our National Security Customers to build systems that support their core mission capabilities. You'll work as part of empowered, autonomous DevOps teams with regular contact with end-users to flexibly and efficiently understand, design, develop, deploy and maintain applications and services. You'll be encouraged to identify new ways of solving problems and get to work in a range of different teams across our customer organisations. You will work in a small team given as much ownership and responsibility as you have the appetite for but part of a much bigger Engineering community to give you the support you need to grow in your career. We fully embrace DevOps ways of working in our teams, and build a very broad range of capabilities for our customers. We therefore value Engineers who enjoy playing a role in the full delivery lifecycle and are flexible to learn and pick up new technologies and approaches. You'll be playing a role in identifying the right technologies to use for the job and be supported with training as needed through access to services such as Pluralsight. Not only will your team be directly making a huge impact upon the systems you work on, you'll be doing it for an organisation who makes a huge impact to the security of the UK. About you You will have experience in many of the following: Designing innovative solutions that fit within business and technical constraints Taking responsibility for the technical output of your team Collaborating with other tech leads and architects to join-up solutions Communicating clearly and concisely, both verbally and in written form Championing quality assurance and best practices and mentoring individuals in their application Practical software development in one or more common languages, such as Java, C# or JavaScript Following an agile development methodology, such as SCRUM or SAFe Driving innovation within a team of engineers to find new solutions to difficult problems It would be great if you also had experience in some of these, but if not we'll help you with them: Cloud technology training and certification, such as AWS or Azure A scaled agile framework certification, such as SAFe or Experience in full-stack technical design Managing stakeholders, including users and management Familiarity with security concepts, including secure design and implementation Mentoring junior engineers and nurturing their passion for engineering Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working, and many of our roles include hybrid working enabling a mix of working from home and in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
22/09/2022
Full time
Are you passionate about working with cutting-edge technology and self-motivated to find innovative solutions to complex challenges as part of a team who help keep the UK safe? Join BAE Systems as a Technical Team Lead. As a key member of a Software Engineering team, you'll be working with our National Security Customers to build systems that support their core mission capabilities. You'll work as part of empowered, autonomous DevOps teams with regular contact with end-users to flexibly and efficiently understand, design, develop, deploy and maintain applications and services. You'll be encouraged to identify new ways of solving problems and get to work in a range of different teams across our customer organisations. You will work in a small team given as much ownership and responsibility as you have the appetite for but part of a much bigger Engineering community to give you the support you need to grow in your career. We fully embrace DevOps ways of working in our teams, and build a very broad range of capabilities for our customers. We therefore value Engineers who enjoy playing a role in the full delivery lifecycle and are flexible to learn and pick up new technologies and approaches. You'll be playing a role in identifying the right technologies to use for the job and be supported with training as needed through access to services such as Pluralsight. Not only will your team be directly making a huge impact upon the systems you work on, you'll be doing it for an organisation who makes a huge impact to the security of the UK. About you You will have experience in many of the following: Designing innovative solutions that fit within business and technical constraints Taking responsibility for the technical output of your team Collaborating with other tech leads and architects to join-up solutions Communicating clearly and concisely, both verbally and in written form Championing quality assurance and best practices and mentoring individuals in their application Practical software development in one or more common languages, such as Java, C# or JavaScript Following an agile development methodology, such as SCRUM or SAFe Driving innovation within a team of engineers to find new solutions to difficult problems It would be great if you also had experience in some of these, but if not we'll help you with them: Cloud technology training and certification, such as AWS or Azure A scaled agile framework certification, such as SAFe or Experience in full-stack technical design Managing stakeholders, including users and management Familiarity with security concepts, including secure design and implementation Mentoring junior engineers and nurturing their passion for engineering Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working, and many of our roles include hybrid working enabling a mix of working from home and in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
Are you an experienced infrastructure engineer looking for a "hands on" role? This is an exciting opportunity to join a newly formed team of engineers, working within our Aerospace, Defence and Security sector (ADS) As our new Infrastructure Engineer, you will be the main point of contact (PoC) for all hardware and datacentre related matters. Responsible for the design and deployment of all hardware for a green field enterprise system, including the creation of design artefacts for datacentre, remote site hardware dispositions, rack layouts and network & power cabling schema. Ideally be skilled in the design, sizing, configuration and connecting of Network Attached Storage (NAS) arrays, including knowledge and experience of RAID standards, block and files storage, storage resilience and multi-site storage replication. This is a "hands-on" position requiring solid technical, as well as excellent interpersonal and communications skills. What you will be doing: Design a multi-site platform based upon commodity off the shelf (COTS) server, storage and networking hardware hosting Window Server and Client Operating Systems, VMware / vSphere Hypervisors and CISCO switch / router operating systems. Produce and maintain design artefacts, such as but not limited to Low-Level Designs, Release Notes, Platform Services related fail-over / disaster recovery instructions Documenting new procedures and review/update as required thought the delivery Assist in the management of Platform Services deployments through multiple product lifecycle environments, from development to test and reference, through to the mission-critical production systems Provide input into the Event and Protective monitoring processes as relates to the hardware lights-out / remote consoles network connectivity Develop and maintain Client and third party supplier relationships as will be required to ensure the smooth delivery within the areas of responsibility Provide regular updates to the Technical and project leadership regarding all aspects of the Platform Services hardware delivery. What you will bring: Vocational/Diploma/Associate Degree (technical field) or relevant certification or relevant experience with a deploying enterprise hardware into datacentre-type environments Skilled in the deployment of enterprise hardware installations and the management of cabling and patching matrices Familiarity with deploying Microsoft Windows-based Servers and VMware ESXi hypervisors Strong understanding of deploying resilient hardware solutions Hands-on experience of deploying and managing Network Attached Storage arrays Experienced in the use of Microsoft Event Management software such as System Centre Operations Manager (SCOM) and / or SolarWinds Have a good understanding of 'Secure by Design' principles and practices Experience working in Multi-Datacentre Environments where availability, resilience and fault tolerance are key elements of every design A good understanding of networking as relates to Window Servers and Clients and VMware virtual networking Conversant with modern cabling safety standards such as low-smoke, zero halogen (LSZH) Conversant with different cable and presentation types, such as but not limited to optical fibre presentation (LC, SC), short-wave or long-wave, copper (RJ45) CAT6a - CAT7, Shielded and non-shielded and bandwidth compatibility UK Passport holder Active SC Security Clearance Would be great if you had: Experience in the use and implementation of BMC products, such as Truesight (Event Management) and Atrium (CMDB) Experience of deploying Window Server operating systems in virtual environments Experience with calculation datacentre requirements, such as peak circuit sizing, cooling Familiarity with the MoD and their design guidance and policies to align delivery with MoD Joint Service Publications (JSP) 440 including MoD Site coordinating Installation Design Authority (SCIDA) rules and regulations Expertise in storage array deployment, configuration, management including scaling, replication, fault tolerance and resilience Employment type: Full-time, permanent Location: Hemel Hempstead - Office based Security Clearance Level : You must be currently SC Cleared willing to undergo DV MOD Clearance Internal Recruiter: Carolyne Salary: £54K Benefits: 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund which is 3% of base salary If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about Sector/Company Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK's Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK's most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
21/09/2022
Full time
Are you an experienced infrastructure engineer looking for a "hands on" role? This is an exciting opportunity to join a newly formed team of engineers, working within our Aerospace, Defence and Security sector (ADS) As our new Infrastructure Engineer, you will be the main point of contact (PoC) for all hardware and datacentre related matters. Responsible for the design and deployment of all hardware for a green field enterprise system, including the creation of design artefacts for datacentre, remote site hardware dispositions, rack layouts and network & power cabling schema. Ideally be skilled in the design, sizing, configuration and connecting of Network Attached Storage (NAS) arrays, including knowledge and experience of RAID standards, block and files storage, storage resilience and multi-site storage replication. This is a "hands-on" position requiring solid technical, as well as excellent interpersonal and communications skills. What you will be doing: Design a multi-site platform based upon commodity off the shelf (COTS) server, storage and networking hardware hosting Window Server and Client Operating Systems, VMware / vSphere Hypervisors and CISCO switch / router operating systems. Produce and maintain design artefacts, such as but not limited to Low-Level Designs, Release Notes, Platform Services related fail-over / disaster recovery instructions Documenting new procedures and review/update as required thought the delivery Assist in the management of Platform Services deployments through multiple product lifecycle environments, from development to test and reference, through to the mission-critical production systems Provide input into the Event and Protective monitoring processes as relates to the hardware lights-out / remote consoles network connectivity Develop and maintain Client and third party supplier relationships as will be required to ensure the smooth delivery within the areas of responsibility Provide regular updates to the Technical and project leadership regarding all aspects of the Platform Services hardware delivery. What you will bring: Vocational/Diploma/Associate Degree (technical field) or relevant certification or relevant experience with a deploying enterprise hardware into datacentre-type environments Skilled in the deployment of enterprise hardware installations and the management of cabling and patching matrices Familiarity with deploying Microsoft Windows-based Servers and VMware ESXi hypervisors Strong understanding of deploying resilient hardware solutions Hands-on experience of deploying and managing Network Attached Storage arrays Experienced in the use of Microsoft Event Management software such as System Centre Operations Manager (SCOM) and / or SolarWinds Have a good understanding of 'Secure by Design' principles and practices Experience working in Multi-Datacentre Environments where availability, resilience and fault tolerance are key elements of every design A good understanding of networking as relates to Window Servers and Clients and VMware virtual networking Conversant with modern cabling safety standards such as low-smoke, zero halogen (LSZH) Conversant with different cable and presentation types, such as but not limited to optical fibre presentation (LC, SC), short-wave or long-wave, copper (RJ45) CAT6a - CAT7, Shielded and non-shielded and bandwidth compatibility UK Passport holder Active SC Security Clearance Would be great if you had: Experience in the use and implementation of BMC products, such as Truesight (Event Management) and Atrium (CMDB) Experience of deploying Window Server operating systems in virtual environments Experience with calculation datacentre requirements, such as peak circuit sizing, cooling Familiarity with the MoD and their design guidance and policies to align delivery with MoD Joint Service Publications (JSP) 440 including MoD Site coordinating Installation Design Authority (SCIDA) rules and regulations Expertise in storage array deployment, configuration, management including scaling, replication, fault tolerance and resilience Employment type: Full-time, permanent Location: Hemel Hempstead - Office based Security Clearance Level : You must be currently SC Cleared willing to undergo DV MOD Clearance Internal Recruiter: Carolyne Salary: £54K Benefits: 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund which is 3% of base salary If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about Sector/Company Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK's Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK's most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
BAE Systems Digital Intelligence
Gloucester, Gloucestershire
Job summary: The Cross-Domain product development and solutions team is a close knit engineering team within BAE Systems - Digital Intelligence operating in a dynamic market. The team is responsible for the development of world-leading hardware based network security and communication appliances that operate at multi-gigabit speeds. Cross-Domain customers include a variety of government departments and defence, telecommunications and critical national infrastructure companies. We are recruiting for additional DevOps Engineers to join our development teams, implementing DevOps principles, and to provide technical guidance both across the project, and to external suppliers. The programme requires that all Engineers be cleared to Security Check (SC) level. Key Responsibilities The successful applicant will be expected to: Contribute to refinement of non-functional requirements Drive the prioritisation of non-functional backlogs Implement security best-practices and recommendations; often through the means of developed services and automation Facilitate an effective relationship between third party suppliers and client platform teams Take 3rd-line escalation responsibility for applications deployed into a live, production Kubernetes environment Participate in workstream and project Scrum ceremonies Advise on delivery dependencies between third party suppliers and the client Raise issues and risks appropriately to Delivery Manager Required skills Ability to operate in small cross-functional engineering teams to build supportable, sustainable, and reliable services Experience deploying, running, and troubleshooting distributed systems Experience of using AWS, Docker and Kubernetes Fluency in at least one of: python, go, Java Shell scripting (bash/sh) Good working knowledge of Linux-based operating systems Knowledge of configuration management tools (e.g Puppet/Ansible) Solid understanding of CI and build engineering Strong version control skills with git Desirable skills Exposure to the following techniques, tools and platforms are desirable: Hortonworks, Kafka, Zookeeper, Artifactory Knowledge of HIDS, NIDS and security hardening Elasticsearch, Logstash, Kibana, Prometheus Experience of IP networking and physical networks nginx, HAProxy About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working.
21/09/2022
Full time
Job summary: The Cross-Domain product development and solutions team is a close knit engineering team within BAE Systems - Digital Intelligence operating in a dynamic market. The team is responsible for the development of world-leading hardware based network security and communication appliances that operate at multi-gigabit speeds. Cross-Domain customers include a variety of government departments and defence, telecommunications and critical national infrastructure companies. We are recruiting for additional DevOps Engineers to join our development teams, implementing DevOps principles, and to provide technical guidance both across the project, and to external suppliers. The programme requires that all Engineers be cleared to Security Check (SC) level. Key Responsibilities The successful applicant will be expected to: Contribute to refinement of non-functional requirements Drive the prioritisation of non-functional backlogs Implement security best-practices and recommendations; often through the means of developed services and automation Facilitate an effective relationship between third party suppliers and client platform teams Take 3rd-line escalation responsibility for applications deployed into a live, production Kubernetes environment Participate in workstream and project Scrum ceremonies Advise on delivery dependencies between third party suppliers and the client Raise issues and risks appropriately to Delivery Manager Required skills Ability to operate in small cross-functional engineering teams to build supportable, sustainable, and reliable services Experience deploying, running, and troubleshooting distributed systems Experience of using AWS, Docker and Kubernetes Fluency in at least one of: python, go, Java Shell scripting (bash/sh) Good working knowledge of Linux-based operating systems Knowledge of configuration management tools (e.g Puppet/Ansible) Solid understanding of CI and build engineering Strong version control skills with git Desirable skills Exposure to the following techniques, tools and platforms are desirable: Hortonworks, Kafka, Zookeeper, Artifactory Knowledge of HIDS, NIDS and security hardening Elasticsearch, Logstash, Kibana, Prometheus Experience of IP networking and physical networks nginx, HAProxy About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working.
Job Title Monitoring & Capacity Manager
Position reports to: DCS Head of Technical Support
DCS Team: Monitoring & Capacity
Department: Data Centre Services
Employment status: Full-Time
We are SCC – Specialist Computer Centres – Europe’s leading provider of IT services and solutions. Demand for our Data Centre services continues to grow both from existing and new customers creating a real career opportunity for a talented individual to join us at our Birmingham Data Centre as a Monitoring Engineer.
Key Responsibilities
• To manage the Monitoring & Capacity team within SCC
• Ensure the current monitoring toolset (SCOM, StableNet) are used as efficiently and productively within its supported infrastructure.
• Look to develop and enhance where possible using service improvement for both SCOM and StableNet.
• Ensure there is effective operational support in place to cover all contractual support requirements.
• Resource management of the delivery unit ensuring that sufficient trained and security cleared people are available for Live Service and Project work.
• Develop individual people in order to continually improve their performance and advance them within their role community.
• Acting as the lead for all operational aspects of the technology stream delivery and support
• Identify and prioritise Technical Problems and potential Service Improvements.
• Working with the other teams to define procedures to be followed and the touch-points to be managed by delivery managers in the event of ‘Significant’, ‘High Priority’ and ‘Major’ infrastructure incidents.
• As leader and manager ensure all aspects of operation delivery day to day tasks such as Infrastructure, OS and User environment support and maintenance are delivered in accordance with required Service Level and contractual agreements.
• Create and maintain a roadmap timeline describing the evolution and delivery of service improvements within the specified delivery unit.
Attributes of Successful Candidate
• Determined, can-do attitude
• Ability to work on own as well as part of a team
• Passionate about technology, attention to detail, good work ethic
Skills Knowledge & Experience
The ideal candidate will be self-motivated with a track record of working with a datacentre technology stack and an appreciation of support and service transition. Candidate must have experience of working in a large solution provider with a rapidly expanding customer base. They will have managed a technical team or teams within a BAU and Project environment and have experience leading High Priority incidents and changes.
Skills
Essential:
• Minimum 3 year’s experience managing a technical team(s)
• Technical support experience for the following
o SCOM 2007
o SCOM 2012
o StableNet
o SCCM
o Orchestrator
• Windows Server Administration (2003, 2008, 2012)
• Unix Server Administration (Solaris, Linux, Red Hat, AIX, HP)
• Knowledge of support and configuration for SNMP v1,2,3
• Ability to work with technical teams and end users to resolve application issues and performance issues
• Solid understanding of Network infrastructure and protocols Technologies (LAN, WAN, TCP/IP, VPN, etc.)
• Ability to troubleshoot complex, technical, multi-site and multi-disciplinary problems and incidents
• Ability to work under pressure and to tight deadlines
Desirable:
• ITIL Certified
• SCOM Certification
• Scripting knowledge (PowerShell, shell, Perl)
• SQL DBA skills
Why work @ SCC?
We know that our people make us possible – and we reward hard work. As an SCC employee you will have access to a range of benefits, just for being part of the team.
As part of the Rigby Group PLC, We are able to offer inter-company privileges and corporate reward schemes to each of our people. Plus discounts and salary sacrifice options. In fact, our benefits make it easy for you to maintain an healthy work/life balance – and save a little bit of money along the way.
Interested ? If so call (Apply online only) alternatively send your CV to Andrea Hoffman
09/09/2016
Job Title Monitoring & Capacity Manager
Position reports to: DCS Head of Technical Support
DCS Team: Monitoring & Capacity
Department: Data Centre Services
Employment status: Full-Time
We are SCC – Specialist Computer Centres – Europe’s leading provider of IT services and solutions. Demand for our Data Centre services continues to grow both from existing and new customers creating a real career opportunity for a talented individual to join us at our Birmingham Data Centre as a Monitoring Engineer.
Key Responsibilities
• To manage the Monitoring & Capacity team within SCC
• Ensure the current monitoring toolset (SCOM, StableNet) are used as efficiently and productively within its supported infrastructure.
• Look to develop and enhance where possible using service improvement for both SCOM and StableNet.
• Ensure there is effective operational support in place to cover all contractual support requirements.
• Resource management of the delivery unit ensuring that sufficient trained and security cleared people are available for Live Service and Project work.
• Develop individual people in order to continually improve their performance and advance them within their role community.
• Acting as the lead for all operational aspects of the technology stream delivery and support
• Identify and prioritise Technical Problems and potential Service Improvements.
• Working with the other teams to define procedures to be followed and the touch-points to be managed by delivery managers in the event of ‘Significant’, ‘High Priority’ and ‘Major’ infrastructure incidents.
• As leader and manager ensure all aspects of operation delivery day to day tasks such as Infrastructure, OS and User environment support and maintenance are delivered in accordance with required Service Level and contractual agreements.
• Create and maintain a roadmap timeline describing the evolution and delivery of service improvements within the specified delivery unit.
Attributes of Successful Candidate
• Determined, can-do attitude
• Ability to work on own as well as part of a team
• Passionate about technology, attention to detail, good work ethic
Skills Knowledge & Experience
The ideal candidate will be self-motivated with a track record of working with a datacentre technology stack and an appreciation of support and service transition. Candidate must have experience of working in a large solution provider with a rapidly expanding customer base. They will have managed a technical team or teams within a BAU and Project environment and have experience leading High Priority incidents and changes.
Skills
Essential:
• Minimum 3 year’s experience managing a technical team(s)
• Technical support experience for the following
o SCOM 2007
o SCOM 2012
o StableNet
o SCCM
o Orchestrator
• Windows Server Administration (2003, 2008, 2012)
• Unix Server Administration (Solaris, Linux, Red Hat, AIX, HP)
• Knowledge of support and configuration for SNMP v1,2,3
• Ability to work with technical teams and end users to resolve application issues and performance issues
• Solid understanding of Network infrastructure and protocols Technologies (LAN, WAN, TCP/IP, VPN, etc.)
• Ability to troubleshoot complex, technical, multi-site and multi-disciplinary problems and incidents
• Ability to work under pressure and to tight deadlines
Desirable:
• ITIL Certified
• SCOM Certification
• Scripting knowledge (PowerShell, shell, Perl)
• SQL DBA skills
Why work @ SCC?
We know that our people make us possible – and we reward hard work. As an SCC employee you will have access to a range of benefits, just for being part of the team.
As part of the Rigby Group PLC, We are able to offer inter-company privileges and corporate reward schemes to each of our people. Plus discounts and salary sacrifice options. In fact, our benefits make it easy for you to maintain an healthy work/life balance – and save a little bit of money along the way.
Interested ? If so call (Apply online only) alternatively send your CV to Andrea Hoffman
