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senior salesforce tech lead banking hybrid london
Operations Performance Senior Analyst
ClearBank
Trust unlocks our greatest potential. For decades, the clearing of payments remained unchanged and unchallenged. We asked, what if there was a better way? What if we could make banking infrastructure faster, safer, more reliable, and easier to access for all? Here is where you can think radically and responsibly to find the best solution. What happens when you know you're inherently trusted? Trust creates safety. Safety encourages you to be brave, to challenge, to fail, to try new things and to execute. At ClearBank everything revolves around trust. We're not expected to earn it, but we are expected not to break it. We're trusted to own it. To solve issues in the moment. To know a good risk when we see one, and the judgement to know that 'can' doesn't always mean you 'should'. What you can expect: ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank. If that excites you, how about joining our Operations Performance team as an Operations Performance Senior Analyst? Reporting to the Senior Operations Performance Manager, you will be delivering pro active analysis to inform operational and strategic decisions, evaluating our Service Level Agreement (SLA) / Service Level Objective (SLO) performance, and identifying areas of underperformance resulting in improvement opportunities. Using the data, the longer term vision will be to support Operations using your experience and skillsets to deliver valuable information to drive operational performance through insight and analysis, whilst supporting the business to make data driven decisions. Our goal is to surface reliable data and provide valuable insights using automated reporting enabling efficient and effective use of data to inform decisions. Our first port of call is to ensure the foundations are in place to achieve this. You will be producing management information, dashboards and operational reports both on a routine and ad hoc basis, whilst advocating a self service first approach to reporting using tools such as Tableau, Power BI and Excel. Role includes: Responsible for producing and developing MI/BI reports Analysing data and trends to influence and drive operational efficiency making data driven decisions Automating data flows and reporting using SQL and Python Liaising with department leads and managers to understand data and insight needs Developing and maintaining reporting suite and analysing operational performance through tracking of key SLA and SLOs aligned to each function Supporting demand / capacity management modelling and planning for ClearBank Operations Work with stakeholders to gather requirements and shape proposed solutions to ensure they answer key business questions Take complex data and articulate clear outputs, presenting key insights to a senior audience in an impactful way What you'll bring: Strong SQL skills (window functions, CTEs, complex joins) and at least a rudimentary understanding of data modelling Experience in handling large data sets, producing efficient and reliable scripts Proficiency in Python, specifically for data cleaning/automation/analysis Extensive experience with any visualisation tools (such as Tableau, Databricks dashboards, PowerBI, etc) and maintaining visualisation suite Excellent Excel skills, for manipulating data and providing support to colleagues Experience in working cross functionally and within a group structure Ability to build the case for change, drawing on data and analytical techniques where appropriate, and influencing senior stakeholders Excellent communication and interpersonal abilities Strong organisational and creative skills, able to ideate an end to end solution to a problem and maintain it Ability to work to deadlines, whilst maintaining high level of quality and competency Numerical competency and familiarity with statistics Experience with cloud based data warehouses such as Databricks or Snowflake, notebook experience within these is a plus Familiarity with calling APIs and integrating them into scripts would be beneficial Experience with Dash/Flask apps or similar in Python would be beneficial Experience with Salesforce, building reports and dashboards would be beneficial Regretfully we are not able to sponsor applicants for immigration purposes at the current time. What we offer in return: Flexible - We support a culture of flexibility which allows our employees to achieve a strong work life balance. Offices - Work in a way that works for you - whether that's in the London office, at home, or hybrid. Holiday - 27 days of annual leave per year, plus bank holidays. Holiday buy/sell - Buy or sell up to five days of annual leave each year and shape your year around what matters most. Work abroad - You have the flexibility to work outside of the UK for up to 30 days in a rolling 12 month period. Socials - Regular social events open to all. Holiday swap - Option to swap your bank holidays to any other day of your choice. Wellbeing - 24/7 employee assistance programme including mental health support, life assurance and income protection. Bigger than ClearBank - Take a couple of days per year to do something that matters to you. Healthy living - Private healthcare and discounted dental cover, with employee perks and discounts. Family - Enhanced family friendly leave. Personal development - We offer personal development budgets, opportunities to take part in role related training and unlimited LinkedIn Learning. And not forgetting the biggest benefit of all: the opportunity to be part of an incredible team that's building a tech bank fit for the future. Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. As part of the Company's commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.
17/05/2026
Full time
Trust unlocks our greatest potential. For decades, the clearing of payments remained unchanged and unchallenged. We asked, what if there was a better way? What if we could make banking infrastructure faster, safer, more reliable, and easier to access for all? Here is where you can think radically and responsibly to find the best solution. What happens when you know you're inherently trusted? Trust creates safety. Safety encourages you to be brave, to challenge, to fail, to try new things and to execute. At ClearBank everything revolves around trust. We're not expected to earn it, but we are expected not to break it. We're trusted to own it. To solve issues in the moment. To know a good risk when we see one, and the judgement to know that 'can' doesn't always mean you 'should'. What you can expect: ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank. If that excites you, how about joining our Operations Performance team as an Operations Performance Senior Analyst? Reporting to the Senior Operations Performance Manager, you will be delivering pro active analysis to inform operational and strategic decisions, evaluating our Service Level Agreement (SLA) / Service Level Objective (SLO) performance, and identifying areas of underperformance resulting in improvement opportunities. Using the data, the longer term vision will be to support Operations using your experience and skillsets to deliver valuable information to drive operational performance through insight and analysis, whilst supporting the business to make data driven decisions. Our goal is to surface reliable data and provide valuable insights using automated reporting enabling efficient and effective use of data to inform decisions. Our first port of call is to ensure the foundations are in place to achieve this. You will be producing management information, dashboards and operational reports both on a routine and ad hoc basis, whilst advocating a self service first approach to reporting using tools such as Tableau, Power BI and Excel. Role includes: Responsible for producing and developing MI/BI reports Analysing data and trends to influence and drive operational efficiency making data driven decisions Automating data flows and reporting using SQL and Python Liaising with department leads and managers to understand data and insight needs Developing and maintaining reporting suite and analysing operational performance through tracking of key SLA and SLOs aligned to each function Supporting demand / capacity management modelling and planning for ClearBank Operations Work with stakeholders to gather requirements and shape proposed solutions to ensure they answer key business questions Take complex data and articulate clear outputs, presenting key insights to a senior audience in an impactful way What you'll bring: Strong SQL skills (window functions, CTEs, complex joins) and at least a rudimentary understanding of data modelling Experience in handling large data sets, producing efficient and reliable scripts Proficiency in Python, specifically for data cleaning/automation/analysis Extensive experience with any visualisation tools (such as Tableau, Databricks dashboards, PowerBI, etc) and maintaining visualisation suite Excellent Excel skills, for manipulating data and providing support to colleagues Experience in working cross functionally and within a group structure Ability to build the case for change, drawing on data and analytical techniques where appropriate, and influencing senior stakeholders Excellent communication and interpersonal abilities Strong organisational and creative skills, able to ideate an end to end solution to a problem and maintain it Ability to work to deadlines, whilst maintaining high level of quality and competency Numerical competency and familiarity with statistics Experience with cloud based data warehouses such as Databricks or Snowflake, notebook experience within these is a plus Familiarity with calling APIs and integrating them into scripts would be beneficial Experience with Dash/Flask apps or similar in Python would be beneficial Experience with Salesforce, building reports and dashboards would be beneficial Regretfully we are not able to sponsor applicants for immigration purposes at the current time. What we offer in return: Flexible - We support a culture of flexibility which allows our employees to achieve a strong work life balance. Offices - Work in a way that works for you - whether that's in the London office, at home, or hybrid. Holiday - 27 days of annual leave per year, plus bank holidays. Holiday buy/sell - Buy or sell up to five days of annual leave each year and shape your year around what matters most. Work abroad - You have the flexibility to work outside of the UK for up to 30 days in a rolling 12 month period. Socials - Regular social events open to all. Holiday swap - Option to swap your bank holidays to any other day of your choice. Wellbeing - 24/7 employee assistance programme including mental health support, life assurance and income protection. Bigger than ClearBank - Take a couple of days per year to do something that matters to you. Healthy living - Private healthcare and discounted dental cover, with employee perks and discounts. Family - Enhanced family friendly leave. Personal development - We offer personal development budgets, opportunities to take part in role related training and unlimited LinkedIn Learning. And not forgetting the biggest benefit of all: the opportunity to be part of an incredible team that's building a tech bank fit for the future. Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. As part of the Company's commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.
CapGemini
Senior Salesforce Architect - Banking (Hybrid, London)
CapGemini
A leading technology consulting firm is seeking a Salesforce Architect in London to oversee the planning and execution of projects. This role involves leading the design and implementation of Salesforce solutions in the Banking sector, requiring strong technical leadership and stakeholder communication skills. Candidates should have a strong track record in Salesforce architecture and a commitment to security compliance. This position offers a hybrid work model, supporting innovation and employee wellbeing through continuous learning opportunities.
11/05/2026
Full time
A leading technology consulting firm is seeking a Salesforce Architect in London to oversee the planning and execution of projects. This role involves leading the design and implementation of Salesforce solutions in the Banking sector, requiring strong technical leadership and stakeholder communication skills. Candidates should have a strong track record in Salesforce architecture and a commitment to security compliance. This position offers a hybrid work model, supporting innovation and employee wellbeing through continuous learning opportunities.
CapGemini
Salesforce Architect - London, UK - Fulltime Hybrid
CapGemini
Overview Salesforce Architect - London, UK - Full Time Hybrid. We are seeking an experienced Salesforce Architect with strong expertise in the Banking domain who will oversee the planning, execution, and delivery of projects. Your Role Seeking a highly skilled and experienced Salesforce Architect to lead the design and implementation of complex Salesforce solutions. As a Salesforce Architect you will shape our Salesforce platform strategy to align with business objectives and drive innovation. You will design scalable, secure, and efficient solutions that meet the evolving needs of our organization. Your Skills Develop and maintain a comprehensive Salesforce architecture roadmap including data models, integrations, and customizations. Design and implement scalable, robust, and secure Salesforce solutions across various clouds (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, etc.). Create detailed technical design documents, architectural diagrams, and data flow diagrams. Conduct architectural reviews and ensure adherence to best practices. Maintain deep expertise in the Salesforce platform and stay up to date with the latest releases and features. Provide technical leadership and mentorship to development teams guiding them on best practices and design patterns. Evaluate and recommend appropriate Salesforce technologies and tools to support business requirements. Establish and enforce Salesforce development standards and governance policies. Integration & Data Management: design and implement complex integrations between Salesforce and other enterprise systems. Develop data migration strategies and ensure data quality and integrity. Design and optimize data models to meet business requirements and performance goals. Ensure proper data governance and security practices. Stakeholder Collaboration & Communication: collaborate with business stakeholders, product owners, and development teams to gather requirements and translate them into technical solutions. Communicate complex technical concepts effectively to both technical and non-technical audiences. Present architectural solutions and recommendations to senior management. Facilitate workshops to gather requirements. Security & Compliance: ensure Salesforce solutions comply with security and compliance requirements (e.g., GDPR, CCPA). Design and implement security measures to protect sensitive data. Conduct security assessments and identify potential vulnerabilities. Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Make It Real (what does it mean for you) You'd be joining an accredited Great Place to Work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for achieving our organisational ambitions. We have trained 'Mental Health Champions' and wellbeing apps such as Thrive and Peppy to support wellbeing. You will be empowered to explore, innovate, and progress. Enjoy Capgemini's 'learning for life' mindset with training opportunities, thinktanks, hackathons, and access to 250,000 courses and numerous external certifications (e.g., AWS, Microsoft, Harvard ManageMentor, Cybersecurity). You will join one of the World's Most Ethical Companies as recognised by Ethisphere for 13 consecutive years. Working ethically is at the centre of our culture. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. You'll gain experiences and connections to shape your future by learning from each other and pushing yourself to do better. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With nearly 60 years of heritage, we are a diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best during the interview process, we've got some interview tips to share before the big day.
11/05/2026
Full time
Overview Salesforce Architect - London, UK - Full Time Hybrid. We are seeking an experienced Salesforce Architect with strong expertise in the Banking domain who will oversee the planning, execution, and delivery of projects. Your Role Seeking a highly skilled and experienced Salesforce Architect to lead the design and implementation of complex Salesforce solutions. As a Salesforce Architect you will shape our Salesforce platform strategy to align with business objectives and drive innovation. You will design scalable, secure, and efficient solutions that meet the evolving needs of our organization. Your Skills Develop and maintain a comprehensive Salesforce architecture roadmap including data models, integrations, and customizations. Design and implement scalable, robust, and secure Salesforce solutions across various clouds (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, etc.). Create detailed technical design documents, architectural diagrams, and data flow diagrams. Conduct architectural reviews and ensure adherence to best practices. Maintain deep expertise in the Salesforce platform and stay up to date with the latest releases and features. Provide technical leadership and mentorship to development teams guiding them on best practices and design patterns. Evaluate and recommend appropriate Salesforce technologies and tools to support business requirements. Establish and enforce Salesforce development standards and governance policies. Integration & Data Management: design and implement complex integrations between Salesforce and other enterprise systems. Develop data migration strategies and ensure data quality and integrity. Design and optimize data models to meet business requirements and performance goals. Ensure proper data governance and security practices. Stakeholder Collaboration & Communication: collaborate with business stakeholders, product owners, and development teams to gather requirements and translate them into technical solutions. Communicate complex technical concepts effectively to both technical and non-technical audiences. Present architectural solutions and recommendations to senior management. Facilitate workshops to gather requirements. Security & Compliance: ensure Salesforce solutions comply with security and compliance requirements (e.g., GDPR, CCPA). Design and implement security measures to protect sensitive data. Conduct security assessments and identify potential vulnerabilities. Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Make It Real (what does it mean for you) You'd be joining an accredited Great Place to Work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for achieving our organisational ambitions. We have trained 'Mental Health Champions' and wellbeing apps such as Thrive and Peppy to support wellbeing. You will be empowered to explore, innovate, and progress. Enjoy Capgemini's 'learning for life' mindset with training opportunities, thinktanks, hackathons, and access to 250,000 courses and numerous external certifications (e.g., AWS, Microsoft, Harvard ManageMentor, Cybersecurity). You will join one of the World's Most Ethical Companies as recognised by Ethisphere for 13 consecutive years. Working ethically is at the centre of our culture. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. You'll gain experiences and connections to shape your future by learning from each other and pushing yourself to do better. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With nearly 60 years of heritage, we are a diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best during the interview process, we've got some interview tips to share before the big day.

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