Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
14/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Job Title: Change Management Coordinator - On-Site Location : Sheffield - Office based Salary: Competitive Job type: Full Time, Temporary With employees based in 21 countries around the world, TNS is a leading global provider of data communication and interoperability services to diverse industries, such as retail, banking, payment processing, telecommunications and the financial markets. Our extraordinarily talented team work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview: This role supports the execution of change management activities and plans, tracking progress and escalating issues or needed adjustments as appropriate. You'll assist with defining basic KPI's and contributing to measurement and reporting activities. You'll serve as a point of contact for key stakeholders, helping to reinforce change management policy and encourage adherence by providing day-to-day support and guidance. The holder of the role will contribute to the development and delivery of communications to keep stakeholders informed and engaged, while assisting in assessing and validating the scope and impact of changes associated with the project. Responsibilities: Ensure requests for change are risk managed through their lifecycle for accurate and timely delivery into the production environment, ensuring standardized methods, process and procedures are used for all changes Change Management administrative tasks, including customer notifications, Service Management approvals, responses to customer queries and ongoing creation of customer 'Forward Schedule Change' reports Conduct impact analyses, assess change readiness, and identify key stakeholders. Work closely with Network Operations to provide proactive and reactive assistance to a diverse range of issues in order to resolve any underlying service issues Collaborate with cross-functional teams to integrate change management activities into project plans Working with the Global Change Manager develop and implement change management strategies and plans that maximize employee adoption and minimize resistance Design and deliver communication plans that articulate the vision, benefits, and progress of change initiatives Support the development and delivery of training programs to ensure smooth transitions Monitor and evaluate the effectiveness of change initiatives and adjust strategies as needed Ensure alignment of change initiatives with regulatory requirements and industry best practices About you: A flexible approach to ensure continuous support for the Global Change Management Team by providing coverage during holidays, sickness, or other absences-maintaining a seamless 'follow-the-sun' model for Change Management responsibilities Excellent English language skills, both verbal and written, with strong interpersonal, and negotiation abilities. Comfortable working independently, with a self-driven approach to taking ownership and completing responsibilities with minimal supervision. Strong understanding of business functions, workflows, and processes within an Operations environment. Your experience: Change Management Expertise 1-2 years of experience in a Change Management or similar role preferred Proven track record of managing end-to-end change initiatives in complex environments Frameworks & Methodologies Experience with ITIL (especially Change Enablement) preferred Change Governance Experience participating in Change Advisory Boards (CABs) Strong understanding of risk assessment, impact analysis, and change prioritization Tool Proficiency Experience using change management tools such as BMC Remedy ServiceNow, Jira, Salesforce or similar platforms Stakeholder Management Demonstrated ability to engage and influence stakeholders at all levels Experience working with cross-functional teams including IT, operations, and business units Communication & Documentation Strong English language skills, both verbal and written Experience preparing change documentation, reports, including internal root cause analysis reports Industry Knowledge Experience in Payments, Telecom, Financial Services or other regulated industries is highly desirable Analytical & Problem-Solving Skills Ability to assess complex change requests and identify potential risks and dependencies Experience using data to track change success metrics and drive continuous improvement If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to be redirected to our website to complete your application for this role. Candidates with the experience or relevant job titles of; Change Management Coordinator, Change Analyst, IT Change Coordinator, Service Management Analyst, Junior Change Manager, ITIL Change Lead, ITSM Coordinator, Service Transition Analyst, NOC Change Coordinator, Operations Support Analyst, Release Coordinator may also be considered for this role.
21/05/2026
Seasonal
Job Title: Change Management Coordinator - On-Site Location : Sheffield - Office based Salary: Competitive Job type: Full Time, Temporary With employees based in 21 countries around the world, TNS is a leading global provider of data communication and interoperability services to diverse industries, such as retail, banking, payment processing, telecommunications and the financial markets. Our extraordinarily talented team work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview: This role supports the execution of change management activities and plans, tracking progress and escalating issues or needed adjustments as appropriate. You'll assist with defining basic KPI's and contributing to measurement and reporting activities. You'll serve as a point of contact for key stakeholders, helping to reinforce change management policy and encourage adherence by providing day-to-day support and guidance. The holder of the role will contribute to the development and delivery of communications to keep stakeholders informed and engaged, while assisting in assessing and validating the scope and impact of changes associated with the project. Responsibilities: Ensure requests for change are risk managed through their lifecycle for accurate and timely delivery into the production environment, ensuring standardized methods, process and procedures are used for all changes Change Management administrative tasks, including customer notifications, Service Management approvals, responses to customer queries and ongoing creation of customer 'Forward Schedule Change' reports Conduct impact analyses, assess change readiness, and identify key stakeholders. Work closely with Network Operations to provide proactive and reactive assistance to a diverse range of issues in order to resolve any underlying service issues Collaborate with cross-functional teams to integrate change management activities into project plans Working with the Global Change Manager develop and implement change management strategies and plans that maximize employee adoption and minimize resistance Design and deliver communication plans that articulate the vision, benefits, and progress of change initiatives Support the development and delivery of training programs to ensure smooth transitions Monitor and evaluate the effectiveness of change initiatives and adjust strategies as needed Ensure alignment of change initiatives with regulatory requirements and industry best practices About you: A flexible approach to ensure continuous support for the Global Change Management Team by providing coverage during holidays, sickness, or other absences-maintaining a seamless 'follow-the-sun' model for Change Management responsibilities Excellent English language skills, both verbal and written, with strong interpersonal, and negotiation abilities. Comfortable working independently, with a self-driven approach to taking ownership and completing responsibilities with minimal supervision. Strong understanding of business functions, workflows, and processes within an Operations environment. Your experience: Change Management Expertise 1-2 years of experience in a Change Management or similar role preferred Proven track record of managing end-to-end change initiatives in complex environments Frameworks & Methodologies Experience with ITIL (especially Change Enablement) preferred Change Governance Experience participating in Change Advisory Boards (CABs) Strong understanding of risk assessment, impact analysis, and change prioritization Tool Proficiency Experience using change management tools such as BMC Remedy ServiceNow, Jira, Salesforce or similar platforms Stakeholder Management Demonstrated ability to engage and influence stakeholders at all levels Experience working with cross-functional teams including IT, operations, and business units Communication & Documentation Strong English language skills, both verbal and written Experience preparing change documentation, reports, including internal root cause analysis reports Industry Knowledge Experience in Payments, Telecom, Financial Services or other regulated industries is highly desirable Analytical & Problem-Solving Skills Ability to assess complex change requests and identify potential risks and dependencies Experience using data to track change success metrics and drive continuous improvement If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to be redirected to our website to complete your application for this role. Candidates with the experience or relevant job titles of; Change Management Coordinator, Change Analyst, IT Change Coordinator, Service Management Analyst, Junior Change Manager, ITIL Change Lead, ITSM Coordinator, Service Transition Analyst, NOC Change Coordinator, Operations Support Analyst, Release Coordinator may also be considered for this role.
IT Support Manager - Manchester Our client is undergoing a major digital transformation and is looking for an experienced IT Support Manager to lead and modernise their internal IT function. This is not a traditional "maintenance" role - it is an opportunity to take ownership of a complex IT environment, improve operational performance, and help shape a modern, cloud-first infrastructure. Working closely with senior leadership, you will lead the IT support function, improve service delivery, strengthen security and infrastructure, and drive operational excellence across a distributed business environment. This role is ideal for someone who thrives in fast-paced environments, enjoys building high-performing IT operations, and can balance strategic leadership with hands-on technical expertise. Key Responsibilities IT Operations & Infrastructure Lead the company's internal IT support and infrastructure operations Manage networking, cloud-hosted services, and enterprise systems Oversee the transition toward a modern Microsoft 365 and cloud-based environment Maintain and improve security, backup, and disaster recovery systems Manage enterprise networking environments including firewalls, VPNs, LANs/VLANs, DNS, and DHCP Service Delivery & Operational Improvement Introduce and manage structured SLAs, KPIs, and incident management procedures Shift the IT function from reactive support to proactive service delivery Oversee the IT Helpdesk function and ensure high levels of user support across multiple locations and remote teams Create and maintain systems architecture and technical documentation Manage vendors and ensure accountability across third-party suppliers Leadership & Transformation Lead, coach, and develop the IT team Support major infrastructure, cloud migration, and hardware transformation projects Assess emerging technologies and conduct cost-benefit analysis for future investment Manage IT budgets and contribute to long-term technology strategy Skills & Experience Proven experience in a senior IT leadership or IT Support Manager role Strong background in infrastructure, networking, and cloud-based IT environments Experience managing Microsoft 365, Entra ID, SharePoint, Teams, and virtualised server environments Strong understanding of Cisco, Palo Alto, VPNs, firewalls, DNS, DHCP, and enterprise networking Experience with AWS or other cloud infrastructure platforms Familiarity with Apple environments, macOS/iOS device management, and Jamf is advantageous Experience with Google Workspace, Okta, Zoom, Atlassian products, and cloud collaboration tools Strong service delivery mindset with experience implementing SLAs and operational KPIs Excellent troubleshooting, leadership, and stakeholder management skills Why Join? This is an opportunity to play a key role in a business-wide technology transformation with strong backing from senior leadership. You will have the autonomy to improve systems, modernise operations, and create a high-performing IT environment that supports long-term business growth. Benefits Early finish every Friday Flexible working arrangements Company pension scheme Life assurance Private Medical Insurance Interested? Please Click Apply Now! IT Support Manager - Manchester
21/05/2026
Full time
IT Support Manager - Manchester Our client is undergoing a major digital transformation and is looking for an experienced IT Support Manager to lead and modernise their internal IT function. This is not a traditional "maintenance" role - it is an opportunity to take ownership of a complex IT environment, improve operational performance, and help shape a modern, cloud-first infrastructure. Working closely with senior leadership, you will lead the IT support function, improve service delivery, strengthen security and infrastructure, and drive operational excellence across a distributed business environment. This role is ideal for someone who thrives in fast-paced environments, enjoys building high-performing IT operations, and can balance strategic leadership with hands-on technical expertise. Key Responsibilities IT Operations & Infrastructure Lead the company's internal IT support and infrastructure operations Manage networking, cloud-hosted services, and enterprise systems Oversee the transition toward a modern Microsoft 365 and cloud-based environment Maintain and improve security, backup, and disaster recovery systems Manage enterprise networking environments including firewalls, VPNs, LANs/VLANs, DNS, and DHCP Service Delivery & Operational Improvement Introduce and manage structured SLAs, KPIs, and incident management procedures Shift the IT function from reactive support to proactive service delivery Oversee the IT Helpdesk function and ensure high levels of user support across multiple locations and remote teams Create and maintain systems architecture and technical documentation Manage vendors and ensure accountability across third-party suppliers Leadership & Transformation Lead, coach, and develop the IT team Support major infrastructure, cloud migration, and hardware transformation projects Assess emerging technologies and conduct cost-benefit analysis for future investment Manage IT budgets and contribute to long-term technology strategy Skills & Experience Proven experience in a senior IT leadership or IT Support Manager role Strong background in infrastructure, networking, and cloud-based IT environments Experience managing Microsoft 365, Entra ID, SharePoint, Teams, and virtualised server environments Strong understanding of Cisco, Palo Alto, VPNs, firewalls, DNS, DHCP, and enterprise networking Experience with AWS or other cloud infrastructure platforms Familiarity with Apple environments, macOS/iOS device management, and Jamf is advantageous Experience with Google Workspace, Okta, Zoom, Atlassian products, and cloud collaboration tools Strong service delivery mindset with experience implementing SLAs and operational KPIs Excellent troubleshooting, leadership, and stakeholder management skills Why Join? This is an opportunity to play a key role in a business-wide technology transformation with strong backing from senior leadership. You will have the autonomy to improve systems, modernise operations, and create a high-performing IT environment that supports long-term business growth. Benefits Early finish every Friday Flexible working arrangements Company pension scheme Life assurance Private Medical Insurance Interested? Please Click Apply Now! IT Support Manager - Manchester
Job Title: Head of IT Support Services Location: Birmingham Salary: £48,822 - £56,535 per annum - SS9 Job type: Permanent, Full time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is a leading institution dedicated to excellence in teaching, learning and innovation. With a diverse and growing community of students and staff, we are committed to delivering outstanding digital services that empower learning, collaboration, and discovery. As we continue to expand our digital capabilities, we are seeking a professional and experienced Head of IT Support Services to lead the strategic development, resilience, and security of our technical support services. The role is responsible for ensuring reliable, efficient, and responsive IT support for staff and students, aligned to institutional priorities, digital transformation programmes, and service excellence standards. The ideal candidate will have substantial experience of working as a leader within IT Service roles, and will have managed and lead high performing teams, projects and change across institutions. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 7 June 2026. Interview Date - Wednesday 17 June 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience in, Head of IT Support Services, IT Support Services Manager, Director of IT Support, IT Service Delivery Manager, Head of Technical Support, IT Operations Support Lead, Service Desk Manager, Infrastructure and Support Manager, IT Helpdesk Director, Technical Services Manager, End User Support Manager, Head of Digital Support Services, IT Customer Support Lead, Technology Support Operations Manager, and ICT Support Services Director, will be considered for this role.
21/05/2026
Full time
Job Title: Head of IT Support Services Location: Birmingham Salary: £48,822 - £56,535 per annum - SS9 Job type: Permanent, Full time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is a leading institution dedicated to excellence in teaching, learning and innovation. With a diverse and growing community of students and staff, we are committed to delivering outstanding digital services that empower learning, collaboration, and discovery. As we continue to expand our digital capabilities, we are seeking a professional and experienced Head of IT Support Services to lead the strategic development, resilience, and security of our technical support services. The role is responsible for ensuring reliable, efficient, and responsive IT support for staff and students, aligned to institutional priorities, digital transformation programmes, and service excellence standards. The ideal candidate will have substantial experience of working as a leader within IT Service roles, and will have managed and lead high performing teams, projects and change across institutions. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 7 June 2026. Interview Date - Wednesday 17 June 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience in, Head of IT Support Services, IT Support Services Manager, Director of IT Support, IT Service Delivery Manager, Head of Technical Support, IT Operations Support Lead, Service Desk Manager, Infrastructure and Support Manager, IT Helpdesk Director, Technical Services Manager, End User Support Manager, Head of Digital Support Services, IT Customer Support Lead, Technology Support Operations Manager, and ICT Support Services Director, will be considered for this role.
Lead Infrastructure Engineer (Windows) - DV Cleared Watford (On-site) Up to £70,000 + Car Allowance To apply, email: A nationally significant, highly secure government programme is seeking a Lead Infrastructure Engineer to take ownership of Windows-based infrastructure operations within a complex, mission-critical environment. This is a key leadership role combining technical expertise and team management, offering the opportunity to work on large-scale infrastructure solutions that directly support critical defence outcomes. Due to the nature of the work, active MoD DV clearance is required to start (single UK nationals only). Key Responsibilities Lead, manage and mentor a Windows Infrastructure team, building strong technical capability Support full project lifecycle delivery including design, estimation, and implementation Ensure infrastructure services are delivered in line with agreed SLAs Act as an escalation point for technical issues and service challenges Produce and maintain operational and user documentation Collaborate with Architects, Designers, and Project Managers to validate and improve solutions Support pre-sales activities and ensure governance standards are met Key Skills & Experience Strong expertise in Windows infrastructure technologies and best practices Extensive experience in enterprise infrastructure environments Proven capability in: Infrastructure administration Fault finding, diagnosis, and resolution Broad technical knowledge including: File & print services Thin client environments Messaging systems Virtualisation Hardware infrastructure Experience leading infrastructure projects using methodologies such as PRINCE2 or PMI Strong understanding of SLA-driven environments, governance, and compliance Desirable Experience Previous team leadership or mentoring experience within infrastructure teams Experience contributing to pre-sales or solution design activities Degree or Diploma in Computer Science (or equivalent experience)
21/05/2026
Full time
Lead Infrastructure Engineer (Windows) - DV Cleared Watford (On-site) Up to £70,000 + Car Allowance To apply, email: A nationally significant, highly secure government programme is seeking a Lead Infrastructure Engineer to take ownership of Windows-based infrastructure operations within a complex, mission-critical environment. This is a key leadership role combining technical expertise and team management, offering the opportunity to work on large-scale infrastructure solutions that directly support critical defence outcomes. Due to the nature of the work, active MoD DV clearance is required to start (single UK nationals only). Key Responsibilities Lead, manage and mentor a Windows Infrastructure team, building strong technical capability Support full project lifecycle delivery including design, estimation, and implementation Ensure infrastructure services are delivered in line with agreed SLAs Act as an escalation point for technical issues and service challenges Produce and maintain operational and user documentation Collaborate with Architects, Designers, and Project Managers to validate and improve solutions Support pre-sales activities and ensure governance standards are met Key Skills & Experience Strong expertise in Windows infrastructure technologies and best practices Extensive experience in enterprise infrastructure environments Proven capability in: Infrastructure administration Fault finding, diagnosis, and resolution Broad technical knowledge including: File & print services Thin client environments Messaging systems Virtualisation Hardware infrastructure Experience leading infrastructure projects using methodologies such as PRINCE2 or PMI Strong understanding of SLA-driven environments, governance, and compliance Desirable Experience Previous team leadership or mentoring experience within infrastructure teams Experience contributing to pre-sales or solution design activities Degree or Diploma in Computer Science (or equivalent experience)
Business Development Manager IT Managed Service Provider £30,000 - £40,000 DOE + solid comms structure Plus uncapped commission & benefits Location: Hybrid working The opportunity: This is a great opportunity to join an established and growing MSP with a strong existing customer base and a broad portfolio across managed IT, support, cyber security and telecoms. They re looking for someone who can help continue driving growth across their IT services offering by developing new client relationships and winning new business. The business already has a solid foundation in place, along with technical delivery teams who are well regarded by their customers. The focus now is around bringing in someone who enjoys opening doors, building relationships and creating opportunities across the SME market. This isn t a role where you ll be sat waiting for inbound leads to land. They want someone proactive, commercially minded and comfortable getting out networking, prospecting and speaking with businesses. Whether that s through outbound activity, referrals, networking events or existing contacts, they want someone who enjoys the sales side of the role and is motivated by bringing new customers on board. The role offers plenty of autonomy, a genuinely uncapped commission structure and the chance to play a key role in the company s continued growth. There s no complicated thresholds or overly corporate environment here if you can generate business and build relationships, you ll be well rewarded for it. Day to day You ll be responsible for generating new business opportunities across managed IT services, support contracts and wider technology solutions. That will include outbound sales activity, attending meetings and networking events, building relationships with new customers and managing opportunities through to close. You ll work closely with the technical and leadership teams to identify opportunities around IT support, cyber security, cloud services, licensing and infrastructure projects. The role will involve a mix of new business generation, account development and consultative sales conversations with SMEs. There s also a strong opportunity to build long-term recurring revenue streams, particularly around managed support and wider IT services. Who we are looking for Experience selling MSP or managed IT services would be ideal, but they re also open to people from telecoms or wider B2B technology sales backgrounds who have the right attitude, energy and drive. The right person will be motivated, resilient and confident creating opportunities for themselves rather than relying purely on inbound enquiries. They re looking for someone who enjoys speaking with people, building relationships and being part of a business where they can genuinely make an impact. You ll probably suit this role if you enjoy the buzz of winning new business, want more freedom and autonomy in your role and are looking to join a business where your efforts will be properly recognised and rewarded. The Next Steps If you re interested in hearing more, apply today or get in touch with Joe White at CRG TEC for an informal conversation.
21/05/2026
Full time
Business Development Manager IT Managed Service Provider £30,000 - £40,000 DOE + solid comms structure Plus uncapped commission & benefits Location: Hybrid working The opportunity: This is a great opportunity to join an established and growing MSP with a strong existing customer base and a broad portfolio across managed IT, support, cyber security and telecoms. They re looking for someone who can help continue driving growth across their IT services offering by developing new client relationships and winning new business. The business already has a solid foundation in place, along with technical delivery teams who are well regarded by their customers. The focus now is around bringing in someone who enjoys opening doors, building relationships and creating opportunities across the SME market. This isn t a role where you ll be sat waiting for inbound leads to land. They want someone proactive, commercially minded and comfortable getting out networking, prospecting and speaking with businesses. Whether that s through outbound activity, referrals, networking events or existing contacts, they want someone who enjoys the sales side of the role and is motivated by bringing new customers on board. The role offers plenty of autonomy, a genuinely uncapped commission structure and the chance to play a key role in the company s continued growth. There s no complicated thresholds or overly corporate environment here if you can generate business and build relationships, you ll be well rewarded for it. Day to day You ll be responsible for generating new business opportunities across managed IT services, support contracts and wider technology solutions. That will include outbound sales activity, attending meetings and networking events, building relationships with new customers and managing opportunities through to close. You ll work closely with the technical and leadership teams to identify opportunities around IT support, cyber security, cloud services, licensing and infrastructure projects. The role will involve a mix of new business generation, account development and consultative sales conversations with SMEs. There s also a strong opportunity to build long-term recurring revenue streams, particularly around managed support and wider IT services. Who we are looking for Experience selling MSP or managed IT services would be ideal, but they re also open to people from telecoms or wider B2B technology sales backgrounds who have the right attitude, energy and drive. The right person will be motivated, resilient and confident creating opportunities for themselves rather than relying purely on inbound enquiries. They re looking for someone who enjoys speaking with people, building relationships and being part of a business where they can genuinely make an impact. You ll probably suit this role if you enjoy the buzz of winning new business, want more freedom and autonomy in your role and are looking to join a business where your efforts will be properly recognised and rewarded. The Next Steps If you re interested in hearing more, apply today or get in touch with Joe White at CRG TEC for an informal conversation.
Data Engineer (Fabric) Sheffield City Centre (On-site + 1 day home working) Up to 55,000 + 15% Pension Your new role Working closely with stakeholders across the UK, US and European businesses, you will help ensure data is accessible, trusted, and used effectively to support operational and strategic decision-making. This is a hands-on role combining data engineering with analytical delivery, reporting to the Global IT Manager, with a clear opportunity over time to take on greater technical ownership and help shape the direction of the data platform as it continues to mature. Responsibilities Champion data innovation within a forward-thinking manufacturing environment, integrating insights from energy systems, operational technology, ERP, and CRM platforms to drive operational improvement and support smarter financial and strategic decision-making Design, build, and continuously improve scalable end-to-end data pipelines within Microsoft Fabric, implementing and maintaining medallion architecture standards across ingestion, transformation, and presentation layers Develop and optimise trusted data models and semantic layers that enable high-quality reporting, self-service analytics, and advanced business insight Collaborate closely with stakeholders across the organisation to translate business requirements into practical data solutions and support analytics projects from discovery through to adoption and business use Shape and evolve platform standards, governance, and security practices while maintaining high levels of data quality, reliability, and performance, continuously identifying opportunities to improve tools, processes, and ways of working, and actively developing your own technical and professional capability Experience needed Hands-on experience with Microsoft Fabric, including Lakehouse, Dataflows, Notebooks, Pipelines, and workspace management, with the ability to design and support scalable data solutions across ingestion, transformation, and presentation layers Strong SQL skills, including developing, optimising, and troubleshooting queries to support data transformation and analytical models Understanding of medallion architecture and modern data engineering best practices, including data pipeline design, version control, testing approaches, and performance optimisation techniques Confident in building and maintaining robust data models and semantic layers that support high-quality reporting, self-service analytics, and advanced insight using tools such as Power BI or similar analytics platforms Proficient in preparing and validating real-world datasets, including cleansing, handling missing or duplicate records, standardising inputs, and performing exploratory analysis using Excel Experience working with structured business data from enterprise systems such as ERP and CRM platforms, with an understanding of data relationships, master data concepts, and business process integration Strong, clear communicator able to translate complex technical topics into simple, meaningful insights and narratives for a range of audiences Strong stakeholder engagement skills, building trusted relationships across business and IT teams Proactive and self-driven, with the ability to take ownership of work and see it through to completion Structured thinker with a logical approach to problem-solving and analysis Open to feedback and continuous improvement, with a growth mindset Desirable certifications (Microsoft Power BI Data Analyst, Microsoft Fabric Analytics Engineer Associate, Microsoft Fabric Data Engineer Associate) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
21/05/2026
Full time
Data Engineer (Fabric) Sheffield City Centre (On-site + 1 day home working) Up to 55,000 + 15% Pension Your new role Working closely with stakeholders across the UK, US and European businesses, you will help ensure data is accessible, trusted, and used effectively to support operational and strategic decision-making. This is a hands-on role combining data engineering with analytical delivery, reporting to the Global IT Manager, with a clear opportunity over time to take on greater technical ownership and help shape the direction of the data platform as it continues to mature. Responsibilities Champion data innovation within a forward-thinking manufacturing environment, integrating insights from energy systems, operational technology, ERP, and CRM platforms to drive operational improvement and support smarter financial and strategic decision-making Design, build, and continuously improve scalable end-to-end data pipelines within Microsoft Fabric, implementing and maintaining medallion architecture standards across ingestion, transformation, and presentation layers Develop and optimise trusted data models and semantic layers that enable high-quality reporting, self-service analytics, and advanced business insight Collaborate closely with stakeholders across the organisation to translate business requirements into practical data solutions and support analytics projects from discovery through to adoption and business use Shape and evolve platform standards, governance, and security practices while maintaining high levels of data quality, reliability, and performance, continuously identifying opportunities to improve tools, processes, and ways of working, and actively developing your own technical and professional capability Experience needed Hands-on experience with Microsoft Fabric, including Lakehouse, Dataflows, Notebooks, Pipelines, and workspace management, with the ability to design and support scalable data solutions across ingestion, transformation, and presentation layers Strong SQL skills, including developing, optimising, and troubleshooting queries to support data transformation and analytical models Understanding of medallion architecture and modern data engineering best practices, including data pipeline design, version control, testing approaches, and performance optimisation techniques Confident in building and maintaining robust data models and semantic layers that support high-quality reporting, self-service analytics, and advanced insight using tools such as Power BI or similar analytics platforms Proficient in preparing and validating real-world datasets, including cleansing, handling missing or duplicate records, standardising inputs, and performing exploratory analysis using Excel Experience working with structured business data from enterprise systems such as ERP and CRM platforms, with an understanding of data relationships, master data concepts, and business process integration Strong, clear communicator able to translate complex technical topics into simple, meaningful insights and narratives for a range of audiences Strong stakeholder engagement skills, building trusted relationships across business and IT teams Proactive and self-driven, with the ability to take ownership of work and see it through to completion Structured thinker with a logical approach to problem-solving and analysis Open to feedback and continuous improvement, with a growth mindset Desirable certifications (Microsoft Power BI Data Analyst, Microsoft Fabric Analytics Engineer Associate, Microsoft Fabric Data Engineer Associate) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Project Manager - Enterprise Technology Delivery London / Hybrid 3 days a week onsite 70,000 - 80,000 + Bonus & Benefits Our client is a leading FTSE100 organisation is looking for an experienced Project Manager to deliver a range of enterprise technology and business transformation projects across a global environment. This role will focus on managing multiple concurrent projects across areas such as ERP, Finance, HR, Procurement and wider corporate systems. You will work closely with senior stakeholders, third-party vendors and delivery partners to ensure projects are delivered on time, within budget and aligned to business objectives. Key experience required: Strong technology project delivery background Experience delivering enterprise systems projects (D365, ERP, EPM or similar) Ability to manage multiple concurrent workstreams Strong stakeholder and vendor management skills Experience working within global, matrix organisations Please apply for more information
21/05/2026
Full time
Project Manager - Enterprise Technology Delivery London / Hybrid 3 days a week onsite 70,000 - 80,000 + Bonus & Benefits Our client is a leading FTSE100 organisation is looking for an experienced Project Manager to deliver a range of enterprise technology and business transformation projects across a global environment. This role will focus on managing multiple concurrent projects across areas such as ERP, Finance, HR, Procurement and wider corporate systems. You will work closely with senior stakeholders, third-party vendors and delivery partners to ensure projects are delivered on time, within budget and aligned to business objectives. Key experience required: Strong technology project delivery background Experience delivering enterprise systems projects (D365, ERP, EPM or similar) Ability to manage multiple concurrent workstreams Strong stakeholder and vendor management skills Experience working within global, matrix organisations Please apply for more information
Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with 1 day a month in the office and the chance to work with some of the most innovative tools in the industry. Project Manager Bedford (one day a month on site/as and when needed) 50,000 to 55,000 per annum (doe) In this role, you will be responsible for delivering products, applications, and services to end users as well as to translate technical information back to customers. Key Responsibilities Deliver products, applications, and services to achieve high levels of customer satisfaction Work cross-functionally to support customer engagement and the expansion of products and services Liaise with internal departments to ensure project mandates are clearly understood, agreed, and delivered to schedule Manage project risks, issues, assumptions, constraints, and dependencies throughout the project lifecycle Facilitate and lead project meetings, ensuring accurate minutes are produced and distributed Manage project budgets Skills and Experience Essential: Experience working in a customer-facing SAAS environment Proven ability to manage multiple projects simultaneously Strong organisational, administrative, and prioritisation skills Ability to resolve or escalate issues effectively and sensitively Self-motivated, flexible, and able to work with minimal supervision Desirable: ICT or related degree, IT Apprenticeship, or relevant industry experience PRINCE2 Practitioner or PMP qualification Scrum Master qualification Agile and/or Scrum delivery experience Experience delivering IT application and/or telecommunications solutions within Public Sector and Corporate environments Special Conditions Full driving licence and access to a vehicle Flexibility to work away from home, occasionally at short notice Occasional travel to other offices Successful completion of pre-employment screening and NPPV3 screening If this Project Manager role would be of interest APPLY NOW or contact Ruby Calver at Spectrum IT Recruitment. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
21/05/2026
Full time
Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with 1 day a month in the office and the chance to work with some of the most innovative tools in the industry. Project Manager Bedford (one day a month on site/as and when needed) 50,000 to 55,000 per annum (doe) In this role, you will be responsible for delivering products, applications, and services to end users as well as to translate technical information back to customers. Key Responsibilities Deliver products, applications, and services to achieve high levels of customer satisfaction Work cross-functionally to support customer engagement and the expansion of products and services Liaise with internal departments to ensure project mandates are clearly understood, agreed, and delivered to schedule Manage project risks, issues, assumptions, constraints, and dependencies throughout the project lifecycle Facilitate and lead project meetings, ensuring accurate minutes are produced and distributed Manage project budgets Skills and Experience Essential: Experience working in a customer-facing SAAS environment Proven ability to manage multiple projects simultaneously Strong organisational, administrative, and prioritisation skills Ability to resolve or escalate issues effectively and sensitively Self-motivated, flexible, and able to work with minimal supervision Desirable: ICT or related degree, IT Apprenticeship, or relevant industry experience PRINCE2 Practitioner or PMP qualification Scrum Master qualification Agile and/or Scrum delivery experience Experience delivering IT application and/or telecommunications solutions within Public Sector and Corporate environments Special Conditions Full driving licence and access to a vehicle Flexibility to work away from home, occasionally at short notice Occasional travel to other offices Successful completion of pre-employment screening and NPPV3 screening If this Project Manager role would be of interest APPLY NOW or contact Ruby Calver at Spectrum IT Recruitment. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
AI Delivery Lead / AI Portfolio Lead / AI Programme Manager My client is looking for someone who can operate across projects, connect them, and drive them end-to-end. Their portfolio has: 8 -10 + parallel AI projects and they may have shared dependencies (data, chatbot framework, platform) or overlapping use cases (chatbots, knowledge assistants, etc.) Resource - External + internal developers and their governance is still evolving Your responsibilities may include: End-to-end delivery: Drive multiple AI projects (8-10) across the lifecycle: from discovery and design through to MVP, pilot, and production - ensuring timely progress and clear outcomes. Stakeholder coordination: Act as the central point between business sponsors, subject matter experts, developers (internal/external), and Technology teams to ensure alignment, timely inputs, and effective execution. Use case shaping & product focus: Help refine problem statements, define user workflows, and ensure solutions are practical, usable, and aligned to business needs. Portfolio oversight & alignment: Maintain a cross-project view to identify overlaps, dependencies, and opportunities for reuse (e.g. shared platforms, data, and integrations), ensuring a coherent approach across AI initiatives. Governance & tracking: Ensure projects follow defined lifecycle stages and governance checkpoints, track progress and risks, and provide clear updates through agreed reporting and governance channels. Pilot, adoption & scaling: Drive testing, feedback, and rollout, ensuring solutions move beyond MVP into adoption and sustained use. Please send your CV to the relevant email address to find out more.
21/05/2026
Contractor
AI Delivery Lead / AI Portfolio Lead / AI Programme Manager My client is looking for someone who can operate across projects, connect them, and drive them end-to-end. Their portfolio has: 8 -10 + parallel AI projects and they may have shared dependencies (data, chatbot framework, platform) or overlapping use cases (chatbots, knowledge assistants, etc.) Resource - External + internal developers and their governance is still evolving Your responsibilities may include: End-to-end delivery: Drive multiple AI projects (8-10) across the lifecycle: from discovery and design through to MVP, pilot, and production - ensuring timely progress and clear outcomes. Stakeholder coordination: Act as the central point between business sponsors, subject matter experts, developers (internal/external), and Technology teams to ensure alignment, timely inputs, and effective execution. Use case shaping & product focus: Help refine problem statements, define user workflows, and ensure solutions are practical, usable, and aligned to business needs. Portfolio oversight & alignment: Maintain a cross-project view to identify overlaps, dependencies, and opportunities for reuse (e.g. shared platforms, data, and integrations), ensuring a coherent approach across AI initiatives. Governance & tracking: Ensure projects follow defined lifecycle stages and governance checkpoints, track progress and risks, and provide clear updates through agreed reporting and governance channels. Pilot, adoption & scaling: Drive testing, feedback, and rollout, ensuring solutions move beyond MVP into adoption and sustained use. Please send your CV to the relevant email address to find out more.
We are currently supporting a leading organisation in the search for an experienced Project Manager to join a growing Hybrid Cloud & Data delivery function. This role offers the opportunity to work across complex transformation initiatives, supporting the successful execution of cloud, data and operational improvement projects within enterprise-scale environments. Job Title: Project Manager - Hybrid Cloud & Data Location: Remote within the UK with potential travel to London/Manchester Rate: 350 per day The successful candidate will work closely with cross-functional teams, stakeholders and technical delivery functions to drive project execution, operational excellence and successful business outcomes. Key Responsibilities: Develop and maintain detailed project plans including scope, timelines, budgets and resource allocation Deliver projects in line with agreed objectives, quality standards and stakeholder expectations Manage project risks, issues and dependencies, ensuring effective mitigation and resolution strategies are in place Engage with project sponsors, executives and clients to manage expectations and maintain strong stakeholder relationships Communicate technical concepts clearly to non-technical stakeholders to ensure alignment with business objectives Support operational and support teams with continuous improvement initiatives and delivery governance Ensure timely resolution and quality compliance of escalated incidents in line with agreed SLAs Conduct root cause analysis and trend analysis to identify operational improvements and corrective actions Validate change implementation plans and support capacity planning activities Produce and maintain project documentation, governance artefacts and standard operating procedures Mentor team members and support knowledge sharing across delivery teams Participate in customer meetings to gather feedback and enhance service delivery and customer satisfaction Required Skills & Experience: Demonstrable Project Management experience delivering complex projects and initiatives Strong understanding of project risks, issues and dependency management Experience working with project management methodologies including Agile, Waterfall and PRINCE2 Hands-on experience with project management tools such as Microsoft Project, Primavera and JIRA Strong organisational, communication and stakeholder management skills Ability to build consensus, manage expectations and facilitate decision-making processes Strong analytical skills with experience conducting trend analysis and root cause investigations Familiarity with SLA management, incident resolution and operational governance Experience supporting capacity planning and change management activities Desirable Certifications: Project Management Professional (PMP) ITIL Foundation Certification This is an excellent opportunity for a Project Manager looking to work on large-scale Hybrid Cloud and Data programmes within a collaborative and fast-paced delivery environment. To apply, please submit your CV along with your availability and current day rate expectations. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
21/05/2026
Seasonal
We are currently supporting a leading organisation in the search for an experienced Project Manager to join a growing Hybrid Cloud & Data delivery function. This role offers the opportunity to work across complex transformation initiatives, supporting the successful execution of cloud, data and operational improvement projects within enterprise-scale environments. Job Title: Project Manager - Hybrid Cloud & Data Location: Remote within the UK with potential travel to London/Manchester Rate: 350 per day The successful candidate will work closely with cross-functional teams, stakeholders and technical delivery functions to drive project execution, operational excellence and successful business outcomes. Key Responsibilities: Develop and maintain detailed project plans including scope, timelines, budgets and resource allocation Deliver projects in line with agreed objectives, quality standards and stakeholder expectations Manage project risks, issues and dependencies, ensuring effective mitigation and resolution strategies are in place Engage with project sponsors, executives and clients to manage expectations and maintain strong stakeholder relationships Communicate technical concepts clearly to non-technical stakeholders to ensure alignment with business objectives Support operational and support teams with continuous improvement initiatives and delivery governance Ensure timely resolution and quality compliance of escalated incidents in line with agreed SLAs Conduct root cause analysis and trend analysis to identify operational improvements and corrective actions Validate change implementation plans and support capacity planning activities Produce and maintain project documentation, governance artefacts and standard operating procedures Mentor team members and support knowledge sharing across delivery teams Participate in customer meetings to gather feedback and enhance service delivery and customer satisfaction Required Skills & Experience: Demonstrable Project Management experience delivering complex projects and initiatives Strong understanding of project risks, issues and dependency management Experience working with project management methodologies including Agile, Waterfall and PRINCE2 Hands-on experience with project management tools such as Microsoft Project, Primavera and JIRA Strong organisational, communication and stakeholder management skills Ability to build consensus, manage expectations and facilitate decision-making processes Strong analytical skills with experience conducting trend analysis and root cause investigations Familiarity with SLA management, incident resolution and operational governance Experience supporting capacity planning and change management activities Desirable Certifications: Project Management Professional (PMP) ITIL Foundation Certification This is an excellent opportunity for a Project Manager looking to work on large-scale Hybrid Cloud and Data programmes within a collaborative and fast-paced delivery environment. To apply, please submit your CV along with your availability and current day rate expectations. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Service Operations Analyst The Service Operations Analyst is responsible for managing the delivery of a range ITIL processes including Problem, Change, Release and Deployment, Continuous Service Improvement, Supplier and Service Assurance and Asset Management to ensure services are delivered to meet agreed service levels with minimum disruption. Council experience essential. Key Unit Accountabilities Responsible for initiating and monitoring actions to investigate and resolve problems in systems, processes, and services. Assists with the implementation of agreed remedies and preventative measures to assure continuity and avoid disruption to business services ensuring high level of customer satisfaction. Responsible for monitoring service component capacity and initiates actions to resolve any shortfalls according to agreed procedures to ensure continuity of service and avoid disruption to business services. Responsible for ensuring that tracking and monitoring of performance of service delivery through all channels (human, digital, self-service, automated) is carried out, metrics and reports are created, analysed and distributed, issues are resolved and identified improvements are delivered through the Continuous Service Improvement Plan Responsible for controlling IT assets, including business and operational software licencing, ensuring that administration of the acquisition, storage, distribution, movement, and disposal of assets is carried out to reduce cost, maintain security and enable reuse and avoiding unnecessary acquisition. Responsible for working with Technology Assurance and Operations teams to implement arrangements for disaster recovery and documents recovery procedures in order to ensure a rapid recovery of business services reducing any adverse impact on business operations. Responsible for assessing, analysing, developing, documenting, and controlling the implementation of changes based on requests for change to ensure continuity of operations and avoidance of incidents resulting from IT change in the business environment. Responsible for administration of the Release and Deployment process working collaboratively with Project and Operational teams to ensure that new and changing technologies and services are transitioned and accepted into service to ensure efficient and controlled operation in the business environment. Responsible for ensuring that services and components meet and continue to meet all of their agreed performance targets and service levels to ensure continuity of business services and avoid disruption that would adversely impact business services. Responsible for the production, analysis and communication of Management Information reports designed to support IT decisions and ensure continuous service improvement. Responsible for agreeing a personal development plan with the line manager, working to achieve it, and for demonstrating a continuous approach to personal professional development. The post holder should be prepared to work outside of normal hours, including attending evening meetings, and occasional weekend working. To work flexibly in undertaking the duties and responsibilities of this job and participate as required in multi-disciplinary cross-department and cross organisational groups and task teams. To take responsibility, relevant to the post, for ensuring that Council statutes and government legislation is upheld. This includes, amongst others, Management Compliance Charter, Environmental Policy, Data Protection Act, Race Equality Action Plan, Quality Assurance Plan, Health & Safety, Sustainable Construction and Recycling.
21/05/2026
Contractor
Service Operations Analyst The Service Operations Analyst is responsible for managing the delivery of a range ITIL processes including Problem, Change, Release and Deployment, Continuous Service Improvement, Supplier and Service Assurance and Asset Management to ensure services are delivered to meet agreed service levels with minimum disruption. Council experience essential. Key Unit Accountabilities Responsible for initiating and monitoring actions to investigate and resolve problems in systems, processes, and services. Assists with the implementation of agreed remedies and preventative measures to assure continuity and avoid disruption to business services ensuring high level of customer satisfaction. Responsible for monitoring service component capacity and initiates actions to resolve any shortfalls according to agreed procedures to ensure continuity of service and avoid disruption to business services. Responsible for ensuring that tracking and monitoring of performance of service delivery through all channels (human, digital, self-service, automated) is carried out, metrics and reports are created, analysed and distributed, issues are resolved and identified improvements are delivered through the Continuous Service Improvement Plan Responsible for controlling IT assets, including business and operational software licencing, ensuring that administration of the acquisition, storage, distribution, movement, and disposal of assets is carried out to reduce cost, maintain security and enable reuse and avoiding unnecessary acquisition. Responsible for working with Technology Assurance and Operations teams to implement arrangements for disaster recovery and documents recovery procedures in order to ensure a rapid recovery of business services reducing any adverse impact on business operations. Responsible for assessing, analysing, developing, documenting, and controlling the implementation of changes based on requests for change to ensure continuity of operations and avoidance of incidents resulting from IT change in the business environment. Responsible for administration of the Release and Deployment process working collaboratively with Project and Operational teams to ensure that new and changing technologies and services are transitioned and accepted into service to ensure efficient and controlled operation in the business environment. Responsible for ensuring that services and components meet and continue to meet all of their agreed performance targets and service levels to ensure continuity of business services and avoid disruption that would adversely impact business services. Responsible for the production, analysis and communication of Management Information reports designed to support IT decisions and ensure continuous service improvement. Responsible for agreeing a personal development plan with the line manager, working to achieve it, and for demonstrating a continuous approach to personal professional development. The post holder should be prepared to work outside of normal hours, including attending evening meetings, and occasional weekend working. To work flexibly in undertaking the duties and responsibilities of this job and participate as required in multi-disciplinary cross-department and cross organisational groups and task teams. To take responsibility, relevant to the post, for ensuring that Council statutes and government legislation is upheld. This includes, amongst others, Management Compliance Charter, Environmental Policy, Data Protection Act, Race Equality Action Plan, Quality Assurance Plan, Health & Safety, Sustainable Construction and Recycling.
Location: Leeds (Hybrid, 2/3 days per week) Duration: 6 months Day rate - £450pd inside IR35 Clearance: BPSS and SC clearable Human Centered Design - Service Designer Position Description Your future duties and responsibilities In this role, you will take ownership of designing and improving end-to-end public services that balance user needs, business goals, and technology capabilities. Working collaboratively with researchers, product managers, and engineers, you'll turn insights into actionable service improvements, ensuring every journey is intuitive, inclusive, and effective. You'll play a leading part in shaping service design practices, modelling best practice, mentoring colleagues, and helping define how design adds measurable value to digital transformation programmes. You will contribute to a culture that values creative thinking, shared learning, and continuous improvement, empowering you to bring forward innovative ideas and take ownership of meaningful outcomes. Lead & Innovate: Drive service design for complex journeys, ensuring decisions are grounded in user research and business objectives. Design & Deliver: Create clear as-is and to-be service blueprints, user journeys, and system maps to identify opportunities and pain points. Collaborate & Influence: Facilitate co-design workshops, engage stakeholders, and communicate concepts through compelling visuals and storytelling. Mentor & Grow: Support and develop junior designers, embedding high standards and consistency across design projects. Measure & Improve: Define outcome metrics, track results, and evolve service designs based on evidence and user feedback. Required qualifications to be successful in this role To succeed in this role, you should bring strong service design experience in complex digital environments, ideally with public sector or GDS projects. You'll combine strategic thinking with hands-on design delivery, backed by excellent collaboration and communication skills. Proven experience designing end-to-end digital or omni-channel services. Strong knowledge of GDS principles and experience delivering to GDS standards. Expertise in service blueprints, user journeys, and ecosystem mapping. Confident in research-informed design and collaborative, agile delivery. Excellent stakeholder facilitation and visual communication skills. Experience mentoring or supporting design capability within teams. Proficiency with Miro/Mural, Figma, and Office 365. Desirable: Background in public sector, NHS, or other regulated environments. Understanding of data-driven experimentation and behavioural analytics.
21/05/2026
Contractor
Location: Leeds (Hybrid, 2/3 days per week) Duration: 6 months Day rate - £450pd inside IR35 Clearance: BPSS and SC clearable Human Centered Design - Service Designer Position Description Your future duties and responsibilities In this role, you will take ownership of designing and improving end-to-end public services that balance user needs, business goals, and technology capabilities. Working collaboratively with researchers, product managers, and engineers, you'll turn insights into actionable service improvements, ensuring every journey is intuitive, inclusive, and effective. You'll play a leading part in shaping service design practices, modelling best practice, mentoring colleagues, and helping define how design adds measurable value to digital transformation programmes. You will contribute to a culture that values creative thinking, shared learning, and continuous improvement, empowering you to bring forward innovative ideas and take ownership of meaningful outcomes. Lead & Innovate: Drive service design for complex journeys, ensuring decisions are grounded in user research and business objectives. Design & Deliver: Create clear as-is and to-be service blueprints, user journeys, and system maps to identify opportunities and pain points. Collaborate & Influence: Facilitate co-design workshops, engage stakeholders, and communicate concepts through compelling visuals and storytelling. Mentor & Grow: Support and develop junior designers, embedding high standards and consistency across design projects. Measure & Improve: Define outcome metrics, track results, and evolve service designs based on evidence and user feedback. Required qualifications to be successful in this role To succeed in this role, you should bring strong service design experience in complex digital environments, ideally with public sector or GDS projects. You'll combine strategic thinking with hands-on design delivery, backed by excellent collaboration and communication skills. Proven experience designing end-to-end digital or omni-channel services. Strong knowledge of GDS principles and experience delivering to GDS standards. Expertise in service blueprints, user journeys, and ecosystem mapping. Confident in research-informed design and collaborative, agile delivery. Excellent stakeholder facilitation and visual communication skills. Experience mentoring or supporting design capability within teams. Proficiency with Miro/Mural, Figma, and Office 365. Desirable: Background in public sector, NHS, or other regulated environments. Understanding of data-driven experimentation and behavioural analytics.
About Our Organization Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About Global Risk, Security & Resilience The Global Risk, Security and Resilience team manages the company's operational risks and advises the business on other commercial, strategic or reputational challenges that may arise. With functions covering audits & investigations, business resilience (incident & crisis management, business continuity), digital risk, event security, global operations & insights, health, safety & wellness, high risk & newsroom safety and workplace security, the department covers a diverse technical portfolio leveraged to ensure risks are reasonably managed, security threats addressed and disruptions limited in support of Dow Jones' strategic goals. About the Role The Manager, Workplace Safety & Security is based out of our London Office. Excluding travel, this is an in office position, and the role holder can expect to travel 20% of the year across AMER, APAC and EMEA regions. You will report to the Director for Workplace Safety & Security. You will work collaboratively with business unit leaders in Global Real Estate, Engineering Technology, Finance, People, IT, as well as external consultants, vendors, and other key stakeholders, to develop and implement innovative security programs that align with Dow Jones' core business, brand, and culture objectives. You oversee and manage all security systems and workplace projects on an enterprise wide basis, including access control, CCTV, visitor management, and alarm systems (both hardware and software), as well as other physical security technologies across Dow Jones' domestic and international operations. You will also conduct and support physical security surveys and risk assessments at Dow Jones offices globally. You Will Perform and coordinate physical security risk assessments of Dow Jones offices and facilities to identify and recommend the most appropriate and cost effective hardware and/or systems to satisfy workplace safety and security requirements. Manage the deployment and implementation of enterprise wide security systems, supervise and follow up on installation, proper operation, and final system acceptance prior to activation. Support global Workplace Safety and Security strategies, objectives, resourcing, governance, and reporting. Effectively manage concurrent priorities, including research, coordination, operational planning, project planning, stakeholder management/communications, logistics, and administrative functions such as weekly/monthly reporting. Keep current on new technology and integrations strategy and update existing security hardware and systems as needed. Support the security staff in training of security systems, hardware, and technology. Work as a liaison between IT, office staff/management and outside vendors. Help ensure the safety and security of Dow Jones employees, contractors, assets, property and business operations against current and emerging threats, while promoting an innovative, risk informed approach and driving creative, contemporary solutions. Ensure broad customer, partner and other stakeholder engagement with goals, reporting and practical efforts to align security and safety risk management with business objectives. Inform strategies and operational goals with usable intelligence, data and industry trends to drive new initiatives, innovations, corrective action and constant improvement. Support the implementation, maintenance, and accountability of the delivery of workplace safety policies, training, procedures, guidelines, standards, and best practices and evaluate enterprise wide effectiveness and compliance. Support cost and operationally efficient sourcing efforts, vendor services, budgets, timelines, and resourcing plans. Lead project teams, develop comprehensive project plans, and contribute to broader, critical risk planning initiatives, as well as support emerging global safety and resilience initiatives. Attend professional events and courses to stay abreast of new solutions - especially technologies - that may be relevant to safely delivering our workplace safety and security strategy. With the support of the company and leadership, invest in yourself to achieve rewarding professional growth. You have As this is a visible role with an important remit, it is important that you have solid experience in workplace safety and security management within a large global organization. You will need strong influencing skills at senior levels and be both highly analytical and have the ability to drive operational results. 5-7 years of proven experience in global safety or security management within complex organizations. This includes at least 3 years in a leadership role, demonstrating a comprehensive grasp of both practical and theoretical security frameworks. Membership in a recognized security organization is desirable. This position requires someone who is detail oriented and highly organized with excellent interpersonal skills. Strong written and verbal communication skills are essential, along with solid computer proficiency in Google apps, including Gmail, Calendar, Hangouts, Drive, Docs, and Sheets. A keen analytical ability, use a high degree of judgment to determine the proper process to follow under all types of circumstances, including project related deadlines, troubles, and product dissemination. Relevant corporate security qualifications (ASIS - CPP, PSP, PCI) are preferred. A critical thinker. Able to understand complex situations and provide unique solutions with appropriate levels of detail. Experience with successful vendor management and contract negotiations. Passion for solving complex problems and building scalable processes - particularly related to the exploitation of data and systems for broad and consistent solution implementation. A collegial, dynamic and proactive contributor with a desire for continuous learning, development and career growth. Familiarity with investigative techniques, enabling technology platforms, case management software, and forensic evidence/chain of custody mapping. You are interested in global events and have a good understanding of how social, political, environmental, economic and conflict dynamics can affect enterprise risk and security. Excellent verbal and written communication skills - you must be able to brief and influence effectively and translate complex technical concepts into understandable terms. Careful information sharing is critical as is tailoring your communications style for various audiences. Demonstrated ability to plan in a clear and structured manner, set objectives and milestones and deliver impactful results. Preferred Qualities Experience applying risk management, security, and training solutions within a media, data or content organization. An understanding of the relationship between risk, digital/physical safety and relevant legal matters. Bachelor of Science in Security Management, Criminal Justice or Business Administration. Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Insurance Plans Education Benefits Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. Reasonable Accommodation We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations. Business Area: Dow Jones - People - Security Job Category: Administration, Facilities & Secretarial Union Status: Non-Union role Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires . click apply for full job details
21/05/2026
Full time
About Our Organization Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About Global Risk, Security & Resilience The Global Risk, Security and Resilience team manages the company's operational risks and advises the business on other commercial, strategic or reputational challenges that may arise. With functions covering audits & investigations, business resilience (incident & crisis management, business continuity), digital risk, event security, global operations & insights, health, safety & wellness, high risk & newsroom safety and workplace security, the department covers a diverse technical portfolio leveraged to ensure risks are reasonably managed, security threats addressed and disruptions limited in support of Dow Jones' strategic goals. About the Role The Manager, Workplace Safety & Security is based out of our London Office. Excluding travel, this is an in office position, and the role holder can expect to travel 20% of the year across AMER, APAC and EMEA regions. You will report to the Director for Workplace Safety & Security. You will work collaboratively with business unit leaders in Global Real Estate, Engineering Technology, Finance, People, IT, as well as external consultants, vendors, and other key stakeholders, to develop and implement innovative security programs that align with Dow Jones' core business, brand, and culture objectives. You oversee and manage all security systems and workplace projects on an enterprise wide basis, including access control, CCTV, visitor management, and alarm systems (both hardware and software), as well as other physical security technologies across Dow Jones' domestic and international operations. You will also conduct and support physical security surveys and risk assessments at Dow Jones offices globally. You Will Perform and coordinate physical security risk assessments of Dow Jones offices and facilities to identify and recommend the most appropriate and cost effective hardware and/or systems to satisfy workplace safety and security requirements. Manage the deployment and implementation of enterprise wide security systems, supervise and follow up on installation, proper operation, and final system acceptance prior to activation. Support global Workplace Safety and Security strategies, objectives, resourcing, governance, and reporting. Effectively manage concurrent priorities, including research, coordination, operational planning, project planning, stakeholder management/communications, logistics, and administrative functions such as weekly/monthly reporting. Keep current on new technology and integrations strategy and update existing security hardware and systems as needed. Support the security staff in training of security systems, hardware, and technology. Work as a liaison between IT, office staff/management and outside vendors. Help ensure the safety and security of Dow Jones employees, contractors, assets, property and business operations against current and emerging threats, while promoting an innovative, risk informed approach and driving creative, contemporary solutions. Ensure broad customer, partner and other stakeholder engagement with goals, reporting and practical efforts to align security and safety risk management with business objectives. Inform strategies and operational goals with usable intelligence, data and industry trends to drive new initiatives, innovations, corrective action and constant improvement. Support the implementation, maintenance, and accountability of the delivery of workplace safety policies, training, procedures, guidelines, standards, and best practices and evaluate enterprise wide effectiveness and compliance. Support cost and operationally efficient sourcing efforts, vendor services, budgets, timelines, and resourcing plans. Lead project teams, develop comprehensive project plans, and contribute to broader, critical risk planning initiatives, as well as support emerging global safety and resilience initiatives. Attend professional events and courses to stay abreast of new solutions - especially technologies - that may be relevant to safely delivering our workplace safety and security strategy. With the support of the company and leadership, invest in yourself to achieve rewarding professional growth. You have As this is a visible role with an important remit, it is important that you have solid experience in workplace safety and security management within a large global organization. You will need strong influencing skills at senior levels and be both highly analytical and have the ability to drive operational results. 5-7 years of proven experience in global safety or security management within complex organizations. This includes at least 3 years in a leadership role, demonstrating a comprehensive grasp of both practical and theoretical security frameworks. Membership in a recognized security organization is desirable. This position requires someone who is detail oriented and highly organized with excellent interpersonal skills. Strong written and verbal communication skills are essential, along with solid computer proficiency in Google apps, including Gmail, Calendar, Hangouts, Drive, Docs, and Sheets. A keen analytical ability, use a high degree of judgment to determine the proper process to follow under all types of circumstances, including project related deadlines, troubles, and product dissemination. Relevant corporate security qualifications (ASIS - CPP, PSP, PCI) are preferred. A critical thinker. Able to understand complex situations and provide unique solutions with appropriate levels of detail. Experience with successful vendor management and contract negotiations. Passion for solving complex problems and building scalable processes - particularly related to the exploitation of data and systems for broad and consistent solution implementation. A collegial, dynamic and proactive contributor with a desire for continuous learning, development and career growth. Familiarity with investigative techniques, enabling technology platforms, case management software, and forensic evidence/chain of custody mapping. You are interested in global events and have a good understanding of how social, political, environmental, economic and conflict dynamics can affect enterprise risk and security. Excellent verbal and written communication skills - you must be able to brief and influence effectively and translate complex technical concepts into understandable terms. Careful information sharing is critical as is tailoring your communications style for various audiences. Demonstrated ability to plan in a clear and structured manner, set objectives and milestones and deliver impactful results. Preferred Qualities Experience applying risk management, security, and training solutions within a media, data or content organization. An understanding of the relationship between risk, digital/physical safety and relevant legal matters. Bachelor of Science in Security Management, Criminal Justice or Business Administration. Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Insurance Plans Education Benefits Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. Reasonable Accommodation We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations. Business Area: Dow Jones - People - Security Job Category: Administration, Facilities & Secretarial Union Status: Non-Union role Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires . click apply for full job details
# England# Business Development Executive (Projects) South Role: Permanent Salary: £45,000/ANNUAL Location: London, UK Reference: 80068Save Business Development Executive - Projects South (London / South East / South West) Specification sales opportunity in the Fire & Security / Commercial Audio space We're working with a well-established global manufacturer of Voice Evacuation, Public Address, Intercom and IP Audio solutions who are looking to appoint a Business Development Executive to drive project growth across the South of the UK. This is a relationship-led, specification-focused sales role working with consultants, integrators and distributors on technically interesting projects across multiple sectors. If you enjoy building pipelines, influencing specifications and developing long-term partnerships , this could be a great move. The Opportunity You'll take ownership of an established customer base ( 70 accounts) while actively developing new opportunities across: • Fire & Security integrators• Consultants / specifiers• Commercial audio specialists• Distributors• End users You'll work closely with internal technical teams to support projects from design stage through to delivery , helping customers implement high-quality life-safety and audio solutions. What You'll Be Doing Developing new project opportunities across your region Growing and managing an existing portfolio of accounts Building strong pipelines with consultants and system designers Supporting tender responses and reviewing project specifications Delivering CPD presentations and product training Working with technical teams to develop tailored system solutions Representing the business at industry events and customer meetings What We're Looking For • Experience in business development or account management within a technical B2B environment• Background in Fire & Security, Life Safety, AV or Commercial Audio highly desirable• Experience working with consultants, integrators or specification sales • Strong relationship-building and communication skills• Commercial awareness and ability to manage a sales pipeline• Comfortable discussing technical solutions and project specifications The Package Competitive salary + bonus Company car / car allowance Laptop & mobile Healthcare Training and career development Generous holiday allowance If you're open to hearing more about the opportunity, feel free to get in touch. Apply / enquire: Save # England Business Development Manager - South London & Home Counties Hybrid (St Albans HQ) £35,000 - £45,000 basic £70,000 OTE Company vehicle or car allowance About Role: Permanent Salary: £40,000/ANNUAL # County Dublin Embedded Security Technician - Dublin We are currently recruiting for an Embedded Security Technicians to support a major multinational technology client across a portfolio of Role: Permanent Salary: €60,000/ANNUAL # England Security Installation Team Leader - Enterprise Security Location: Central London Retail Store Salary: Up to £65,000 Start: Immediate We are currently recruiting for an Role: Permanent Salary: £65,000/ANNUAL # England Security Engineer London & SE Install and / OR Service as well as Commissioning Rapidly growing security integrator looking for an experienced Security Engineer to cover Role: Permanent Salary: £40,000/ANNUAL # South Carolina Since 1987 TSi have been a leading provider in security systems and solutions. We are 100% Employee-Owned, treating all employee-owners like family and customers alike. We pride Role: Permanent Salary: Competitive # Florida Since 1987 TSi have been a leading provider in security systems and solutions. We are 100% Employee-Owned, treating all employee-owners like family and customers alike. We pride Role: Permanent Salary: $66,560/ANNUAL # United Kingdom Since 1987 TSi have been a leading provider in security systems and solutions. We are 100% Employee-Owned, treating all employee-owners like family and customers alike. We pride Role: Permanent Salary: Competitive # United Kingdom Commissioning Engineer - Security Systems (Southend-on-Sea and London) Location: London / Southend-on-Sea Salary: £45,000-£50,000 (depending on experience) Job Type: Role: Permanent Salary: £45,000/ANNUAL # England Security Project Estimator Home based role with some travel expected within the UK and possibly Europe. As an Estimator, you will be responsible for evaluating project Role: Permanent Salary: £50,000/ANNUAL # England Embedded Security Project Manager - Consultancy UK / Nordics / EU - Remote with travel Overview You can be based in the UK, the Nordics, Italy or Spain as long as you are happy Role: Permanent Salary: £80,000/ANNUAL # England Business Development Manager - South London & Home Counties Hybrid (St Albans HQ) £35,000 - £45,000 basic £70,000 OTE Company vehicle or car allowance About Role: Permanent Salary: £40,000/ANNUAL # County Dublin Embedded Security Technician - Dublin We are currently recruiting for an Embedded Security Technicians to support a major multinational technology client across a portfolio of Role: Permanent Salary: €60,000/ANNUAL # England Security Installation Team Leader - Enterprise Security Location: Central London Retail Store Salary: Up to £65,000 Start: Immediate We are currently recruiting for an Role: Permanent Salary: £65,000/ANNUAL # England Security Engineer London & SE Install and / OR Service as well as Commissioning Rapidly growing security integrator looking for an experienced Security Engineer to cover Role: Permanent Salary: £40,000/ANNUAL # South Carolina Since 1987 TSi have been a leading provider in security systems and solutions. We are 100% Employee-Owned, treating all employee-owners like family and customers alike. We pride Role: Permanent Salary: Competitive # Florida Since 1987 TSi have been a leading provider in security systems and solutions. We are 100% Employee-Owned, treating all employee-owners like family and customers alike. We pride Role: Permanent Salary: $66,560/ANNUAL # United Kingdom Since 1987 TSi have been a leading provider in security systems and solutions. We are 100% Employee-Owned, treating all employee-owners like family and customers alike. We pride Role: Permanent Salary: Competitive # United Kingdom Commissioning Engineer - Security Systems (Southend-on-Sea and London) Location: London / Southend-on-Sea Salary: £45,000-£50,000 (depending on experience) Job Type: Role: Permanent Salary: £45,000/ANNUAL # England Security Project Estimator Home based role with some travel expected within the UK and possibly Europe. As an Estimator, you will be responsible for evaluating project Role: Permanent Salary: £50,000/ANNUAL # England Embedded Security Project Manager - Consultancy UK / Nordics / EU - Remote with travel Overview You can be based in the UK, the Nordics, Italy or Spain as long as you are happy Role: Permanent Salary: £80,000/ANNUAL # England Business Development Manager - South London & Home Counties Hybrid (St Albans HQ) £35,000 - £45,000 basic £70,000 OTE Company vehicle or car allowance About Role: Permanent Salary: £40,000/ANNUAL # County Dublin Embedded Security Technician - Dublin We are currently recruiting for an Embedded Security Technicians to support a major multinational technology client across a portfolio of Role: Permanent Salary: €60,000/ANNUAL #
21/05/2026
Full time
# England# Business Development Executive (Projects) South Role: Permanent Salary: £45,000/ANNUAL Location: London, UK Reference: 80068Save Business Development Executive - Projects South (London / South East / South West) Specification sales opportunity in the Fire & Security / Commercial Audio space We're working with a well-established global manufacturer of Voice Evacuation, Public Address, Intercom and IP Audio solutions who are looking to appoint a Business Development Executive to drive project growth across the South of the UK. This is a relationship-led, specification-focused sales role working with consultants, integrators and distributors on technically interesting projects across multiple sectors. If you enjoy building pipelines, influencing specifications and developing long-term partnerships , this could be a great move. The Opportunity You'll take ownership of an established customer base ( 70 accounts) while actively developing new opportunities across: • Fire & Security integrators• Consultants / specifiers• Commercial audio specialists• Distributors• End users You'll work closely with internal technical teams to support projects from design stage through to delivery , helping customers implement high-quality life-safety and audio solutions. What You'll Be Doing Developing new project opportunities across your region Growing and managing an existing portfolio of accounts Building strong pipelines with consultants and system designers Supporting tender responses and reviewing project specifications Delivering CPD presentations and product training Working with technical teams to develop tailored system solutions Representing the business at industry events and customer meetings What We're Looking For • Experience in business development or account management within a technical B2B environment• Background in Fire & Security, Life Safety, AV or Commercial Audio highly desirable• Experience working with consultants, integrators or specification sales • Strong relationship-building and communication skills• Commercial awareness and ability to manage a sales pipeline• Comfortable discussing technical solutions and project specifications The Package Competitive salary + bonus Company car / car allowance Laptop & mobile Healthcare Training and career development Generous holiday allowance If you're open to hearing more about the opportunity, feel free to get in touch. Apply / enquire: Save # England Business Development Manager - South London & Home Counties Hybrid (St Albans HQ) £35,000 - £45,000 basic £70,000 OTE Company vehicle or car allowance About Role: Permanent Salary: £40,000/ANNUAL # County Dublin Embedded Security Technician - Dublin We are currently recruiting for an Embedded Security Technicians to support a major multinational technology client across a portfolio of Role: Permanent Salary: €60,000/ANNUAL # England Security Installation Team Leader - Enterprise Security Location: Central London Retail Store Salary: Up to £65,000 Start: Immediate We are currently recruiting for an Role: Permanent Salary: £65,000/ANNUAL # England Security Engineer London & SE Install and / OR Service as well as Commissioning Rapidly growing security integrator looking for an experienced Security Engineer to cover Role: Permanent Salary: £40,000/ANNUAL # South Carolina Since 1987 TSi have been a leading provider in security systems and solutions. We are 100% Employee-Owned, treating all employee-owners like family and customers alike. We pride Role: Permanent Salary: Competitive # Florida Since 1987 TSi have been a leading provider in security systems and solutions. We are 100% Employee-Owned, treating all employee-owners like family and customers alike. We pride Role: Permanent Salary: $66,560/ANNUAL # United Kingdom Since 1987 TSi have been a leading provider in security systems and solutions. We are 100% Employee-Owned, treating all employee-owners like family and customers alike. We pride Role: Permanent Salary: Competitive # United Kingdom Commissioning Engineer - Security Systems (Southend-on-Sea and London) Location: London / Southend-on-Sea Salary: £45,000-£50,000 (depending on experience) Job Type: Role: Permanent Salary: £45,000/ANNUAL # England Security Project Estimator Home based role with some travel expected within the UK and possibly Europe. As an Estimator, you will be responsible for evaluating project Role: Permanent Salary: £50,000/ANNUAL # England Embedded Security Project Manager - Consultancy UK / Nordics / EU - Remote with travel Overview You can be based in the UK, the Nordics, Italy or Spain as long as you are happy Role: Permanent Salary: £80,000/ANNUAL # England Business Development Manager - South London & Home Counties Hybrid (St Albans HQ) £35,000 - £45,000 basic £70,000 OTE Company vehicle or car allowance About Role: Permanent Salary: £40,000/ANNUAL # County Dublin Embedded Security Technician - Dublin We are currently recruiting for an Embedded Security Technicians to support a major multinational technology client across a portfolio of Role: Permanent Salary: €60,000/ANNUAL # England Security Installation Team Leader - Enterprise Security Location: Central London Retail Store Salary: Up to £65,000 Start: Immediate We are currently recruiting for an Role: Permanent Salary: £65,000/ANNUAL # England Security Engineer London & SE Install and / OR Service as well as Commissioning Rapidly growing security integrator looking for an experienced Security Engineer to cover Role: Permanent Salary: £40,000/ANNUAL # South Carolina Since 1987 TSi have been a leading provider in security systems and solutions. We are 100% Employee-Owned, treating all employee-owners like family and customers alike. We pride Role: Permanent Salary: Competitive # Florida Since 1987 TSi have been a leading provider in security systems and solutions. We are 100% Employee-Owned, treating all employee-owners like family and customers alike. We pride Role: Permanent Salary: $66,560/ANNUAL # United Kingdom Since 1987 TSi have been a leading provider in security systems and solutions. We are 100% Employee-Owned, treating all employee-owners like family and customers alike. We pride Role: Permanent Salary: Competitive # United Kingdom Commissioning Engineer - Security Systems (Southend-on-Sea and London) Location: London / Southend-on-Sea Salary: £45,000-£50,000 (depending on experience) Job Type: Role: Permanent Salary: £45,000/ANNUAL # England Security Project Estimator Home based role with some travel expected within the UK and possibly Europe. As an Estimator, you will be responsible for evaluating project Role: Permanent Salary: £50,000/ANNUAL # England Embedded Security Project Manager - Consultancy UK / Nordics / EU - Remote with travel Overview You can be based in the UK, the Nordics, Italy or Spain as long as you are happy Role: Permanent Salary: £80,000/ANNUAL # England Business Development Manager - South London & Home Counties Hybrid (St Albans HQ) £35,000 - £45,000 basic £70,000 OTE Company vehicle or car allowance About Role: Permanent Salary: £40,000/ANNUAL # County Dublin Embedded Security Technician - Dublin We are currently recruiting for an Embedded Security Technicians to support a major multinational technology client across a portfolio of Role: Permanent Salary: €60,000/ANNUAL #
A leading cyber-security services company in Greater London is seeking a Junior Project Manager to join their consulting team supporting delivery for various clients. The role involves assisting the Project Manager with change projects, stakeholder engagement, and project evaluations. Ideal candidates will have knowledge of the project lifecycle and previous cyber-security project experience. The position supports a hybrid working model with necessary travel to client sites.
21/05/2026
Full time
A leading cyber-security services company in Greater London is seeking a Junior Project Manager to join their consulting team supporting delivery for various clients. The role involves assisting the Project Manager with change projects, stakeholder engagement, and project evaluations. Ideal candidates will have knowledge of the project lifecycle and previous cyber-security project experience. The position supports a hybrid working model with necessary travel to client sites.
. Only the 'myworkday Job Title Marketing and Business Development Manager (Pensions and Corporate) - Corporate & Finance Office Location London Department Marketing and Business DevelopmentWe have a well-established global Marketing and Business Development (M&BD) team, which supports the firm on a wide range of business development, marketing and client relationship management activities. The team is divided into several key areas: including practice M&BD, clients and sectors, pitches and pursuits, which manage strategic global and regional pitches; corporate communications, which comprises public relations, brand, design, events, and digital; and campaigns and projects. Working Hours 35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office, please contact a member of the recruitment team to discuss further. Role Overview The Marketing and Business Development Manager, will work closely with the Head of C&F M&BD EMEA and the UK Pensions and Corporate transactional partners to manage the delivery of projects and goals identified in both the Pensions group business plan and wider Corporate transactional business plans, including M&A.They will play a critical role in supporting client development and profile raising initiatives in the UK and international markets to ensure we: Deliver on the objectives laid out in the Pensions business plan and Corporate transactional business plans, including M&A. Maximise our opportunities to grow our revenues from existing and prospective clients across the practices.Raise the firm's profile and position within our key markets and leverage and coordinate our people, knowledge and resources in an effective and efficient manner. Key Responsibilities Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services. All members of the firm participate in our Responsible Business program.M&BD Strategy and Budget Working closely with the Practice Area leaders, other senior partners and the Head of M&BD - Corporate & Finance - EMEA to support both the London and global M&BD plans and budgets. Working closely with the UK Pensions partners to help shape and support the delivery of the Pensions business plan and budget.Client Targeting and Development Supporting the Corporate & Finance Practice Group's global Client Listening Programme and embedding this into the Pensions and Corporate practices. Contributing to specific client opportunities to broaden existing relationships and drive the development of new relationships. Advising on new business opportunities, providing support on the development of our proposition, approach, team, and supporting materials. Encouraging full and effective use of the firm's CRM and experience management databases.Pitching Creating strategies for, and managing responses to, RFPs, customised pitches, and business development presentations across the Pensions and Corporate transactional practices. This will also involve working with the Global Pitch Team and other Practice and Sector M&BD team members, providing relevant practice input to other pitches and credentials where relevant. Working with the global Corporate & Finance team to develop strong standard credentials and bespoke materials to support on Pensions and Corporate group outreach. Preparing pitch teams for presentations and carrying out post-pitch reviews. Ensuring there is a structured approach in place for maintaining up-to-date M&BD information and knowledge, such as credentials and pitches, and for sharing best practices across the group.Marketing Campaigns and Profile Raising Working closely with the wider C&F M&BD team on the delivery of global marketing programs, campaigns, thought leadership and social media efforts to raise the profile of our Pensions and Corporate transactional practices in the UK and International markets where relevant. Contributing to the Pensions and Corporate transactional deal and experience capture and reporting processes. Working with the central PR team to leverage our thought leadership, sponsorships, and targeted events programs, including our approach to directories and awards. Ensuring relevant UK directory submissions are completed to the highest standard and contributing to this high standard in European and global submissions. Managing London-based events for the Pensions and Corporate transactional practices, including but not limited to concept development, mailing list creation, event promotion, development of invitations and other client communications.Internal Communication and Knowledge Sharing Working with the practice leaders to ensure that there is an efficient framework for internal reporting and communication of M&BD activities and successes, including the provision of information for wider management reporting. Ensuring best practice and maintenance of credentials databases (including in relation to new systems and processes), acting as a point of contact for lawyer queries. Liaising with other Marketing & Business Development managers, the Knowledge team and the PR team to ensure communication of best practice in areas such as pitches, business generation, thought leadership and client care. Managing the development and production of internal client newsletters.Wider BD Projects Contributing to wider Corporate & Finance Practice Group and M&BD projects as required, in conjunction with the Head of C&F M&BD EMEA / Global M&A M&BD lead in London and the broader M&BD team. Skills & Experience Qualifications & Training Strong relevant experience, preferably including time in an M&BD role in the legal sector, with previous exposure to pensions and / or corporate transactional work. Able to think strategically and commercially. Excellent operational and project management skills. Experience of, and comfortable in, a partnership or equivalent professional services environment. A broad base of experience across the marketing mix, but with a strong background in client relationship management, pitches and targeting. A relevant post-graduate management or marketing qualification such as an MBA, CIM or equivalent would be advantageous.General Attributes Excellent interpersonal and (internal and external) client-facing skills. Strong written and verbal communication skills with an excellent eye for detail. A team player, but able to act autonomously with minimal guidance. Strong influencing and persuasion skills both in writing and orally. Commercial and strategic in outlook. Strong project management skills. Pragmatic, robust, diplomatic and resourceful, with the ability to adapt quickly to different situations and personalities. Able to think broadly and demonstrate a high level of initiative. Highly motivated and enthusiastic self-starter with a can-do attitude. Equal Opportunities Employment & Agile Working Statement It is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of racial or ethnic origin, religion, sex, gender and gender identity, age, sexual orientation, marital and civil partnership status, pregnancy or disability.Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.There's no substitute for lived experience. We value fresh perspectives; if you are looking for your next career move,
21/05/2026
Full time
. Only the 'myworkday Job Title Marketing and Business Development Manager (Pensions and Corporate) - Corporate & Finance Office Location London Department Marketing and Business DevelopmentWe have a well-established global Marketing and Business Development (M&BD) team, which supports the firm on a wide range of business development, marketing and client relationship management activities. The team is divided into several key areas: including practice M&BD, clients and sectors, pitches and pursuits, which manage strategic global and regional pitches; corporate communications, which comprises public relations, brand, design, events, and digital; and campaigns and projects. Working Hours 35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office, please contact a member of the recruitment team to discuss further. Role Overview The Marketing and Business Development Manager, will work closely with the Head of C&F M&BD EMEA and the UK Pensions and Corporate transactional partners to manage the delivery of projects and goals identified in both the Pensions group business plan and wider Corporate transactional business plans, including M&A.They will play a critical role in supporting client development and profile raising initiatives in the UK and international markets to ensure we: Deliver on the objectives laid out in the Pensions business plan and Corporate transactional business plans, including M&A. Maximise our opportunities to grow our revenues from existing and prospective clients across the practices.Raise the firm's profile and position within our key markets and leverage and coordinate our people, knowledge and resources in an effective and efficient manner. Key Responsibilities Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services. All members of the firm participate in our Responsible Business program.M&BD Strategy and Budget Working closely with the Practice Area leaders, other senior partners and the Head of M&BD - Corporate & Finance - EMEA to support both the London and global M&BD plans and budgets. Working closely with the UK Pensions partners to help shape and support the delivery of the Pensions business plan and budget.Client Targeting and Development Supporting the Corporate & Finance Practice Group's global Client Listening Programme and embedding this into the Pensions and Corporate practices. Contributing to specific client opportunities to broaden existing relationships and drive the development of new relationships. Advising on new business opportunities, providing support on the development of our proposition, approach, team, and supporting materials. Encouraging full and effective use of the firm's CRM and experience management databases.Pitching Creating strategies for, and managing responses to, RFPs, customised pitches, and business development presentations across the Pensions and Corporate transactional practices. This will also involve working with the Global Pitch Team and other Practice and Sector M&BD team members, providing relevant practice input to other pitches and credentials where relevant. Working with the global Corporate & Finance team to develop strong standard credentials and bespoke materials to support on Pensions and Corporate group outreach. Preparing pitch teams for presentations and carrying out post-pitch reviews. Ensuring there is a structured approach in place for maintaining up-to-date M&BD information and knowledge, such as credentials and pitches, and for sharing best practices across the group.Marketing Campaigns and Profile Raising Working closely with the wider C&F M&BD team on the delivery of global marketing programs, campaigns, thought leadership and social media efforts to raise the profile of our Pensions and Corporate transactional practices in the UK and International markets where relevant. Contributing to the Pensions and Corporate transactional deal and experience capture and reporting processes. Working with the central PR team to leverage our thought leadership, sponsorships, and targeted events programs, including our approach to directories and awards. Ensuring relevant UK directory submissions are completed to the highest standard and contributing to this high standard in European and global submissions. Managing London-based events for the Pensions and Corporate transactional practices, including but not limited to concept development, mailing list creation, event promotion, development of invitations and other client communications.Internal Communication and Knowledge Sharing Working with the practice leaders to ensure that there is an efficient framework for internal reporting and communication of M&BD activities and successes, including the provision of information for wider management reporting. Ensuring best practice and maintenance of credentials databases (including in relation to new systems and processes), acting as a point of contact for lawyer queries. Liaising with other Marketing & Business Development managers, the Knowledge team and the PR team to ensure communication of best practice in areas such as pitches, business generation, thought leadership and client care. Managing the development and production of internal client newsletters.Wider BD Projects Contributing to wider Corporate & Finance Practice Group and M&BD projects as required, in conjunction with the Head of C&F M&BD EMEA / Global M&A M&BD lead in London and the broader M&BD team. Skills & Experience Qualifications & Training Strong relevant experience, preferably including time in an M&BD role in the legal sector, with previous exposure to pensions and / or corporate transactional work. Able to think strategically and commercially. Excellent operational and project management skills. Experience of, and comfortable in, a partnership or equivalent professional services environment. A broad base of experience across the marketing mix, but with a strong background in client relationship management, pitches and targeting. A relevant post-graduate management or marketing qualification such as an MBA, CIM or equivalent would be advantageous.General Attributes Excellent interpersonal and (internal and external) client-facing skills. Strong written and verbal communication skills with an excellent eye for detail. A team player, but able to act autonomously with minimal guidance. Strong influencing and persuasion skills both in writing and orally. Commercial and strategic in outlook. Strong project management skills. Pragmatic, robust, diplomatic and resourceful, with the ability to adapt quickly to different situations and personalities. Able to think broadly and demonstrate a high level of initiative. Highly motivated and enthusiastic self-starter with a can-do attitude. Equal Opportunities Employment & Agile Working Statement It is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of racial or ethnic origin, religion, sex, gender and gender identity, age, sexual orientation, marital and civil partnership status, pregnancy or disability.Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.There's no substitute for lived experience. We value fresh perspectives; if you are looking for your next career move,
IT Project Manager - Web/Software/Digital Hybrid working - 4 days in the office and 1 at home per week - fully subsidised restaurant and gym. Location: Close to Surbiton station - KT6. A well established, global business based in Surbiton, Surrey is looking for an experienced Prince 2 accredited Project Manager with previous experience across Web or Software based projects. This technology focused, rapidly expanding international business offers a brilliant opportunity to join a supportive, dynamic and forward thinking team where you can make a real impact. Key Responsibilities Participate in all Software Delivery Lifecycle stages from discovery to delivery and benefit realisation. Help to develop project approaches and plans. Prepare and maintain project plan and schedule, including activities, tasks, milestones, deliverables, dependencies, resources and budget. Monitor, track and report progress against the project plan. Measure and evaluate performance against plan. Identify issues, risks and mitigating strategies to minimise impact. Maintain a RAID log. Administer project change control as appropriate. Define and maintain project communications with key stakeholders. Manage a range of different projects from software to infrastructure and application development projects. Manage and drive UAT, product acceptance, and change request processes. Identify resource requirements and assign responsibilities for Business Analysts, Testers and Trainers. Qualifications Experience across software, web or CRM based projects. Experience managing mid sized projects with budgets from £200k-£500k. Salary & Benefits Salary up to £68,000 plus benefits.
21/05/2026
Full time
IT Project Manager - Web/Software/Digital Hybrid working - 4 days in the office and 1 at home per week - fully subsidised restaurant and gym. Location: Close to Surbiton station - KT6. A well established, global business based in Surbiton, Surrey is looking for an experienced Prince 2 accredited Project Manager with previous experience across Web or Software based projects. This technology focused, rapidly expanding international business offers a brilliant opportunity to join a supportive, dynamic and forward thinking team where you can make a real impact. Key Responsibilities Participate in all Software Delivery Lifecycle stages from discovery to delivery and benefit realisation. Help to develop project approaches and plans. Prepare and maintain project plan and schedule, including activities, tasks, milestones, deliverables, dependencies, resources and budget. Monitor, track and report progress against the project plan. Measure and evaluate performance against plan. Identify issues, risks and mitigating strategies to minimise impact. Maintain a RAID log. Administer project change control as appropriate. Define and maintain project communications with key stakeholders. Manage a range of different projects from software to infrastructure and application development projects. Manage and drive UAT, product acceptance, and change request processes. Identify resource requirements and assign responsibilities for Business Analysts, Testers and Trainers. Qualifications Experience across software, web or CRM based projects. Experience managing mid sized projects with budgets from £200k-£500k. Salary & Benefits Salary up to £68,000 plus benefits.
