Job ID: Amazon Data Services UK Limited. AWS Infrastructure Services (AIS) designs, plans, delivers, and operates all AWS global infrastructure, supporting AWS data centers and the servers, storage, networking, power, and cooling equipment to keep the cloud running. Job Overview The Network Cabling Quality Technician works with Network Deployment and Vendor Management teams to integrate quality assurance into cable installation processes in new data center constructions, ensuring network reliability and customer satisfaction. Responsibilities Work with Network Deployment and Vendor Management teams to integrate quality assurance into cable installation processes throughout the project lifecycle. Participate in reviews of training curriculums and cabling design documents, providing QA representation to ensure standards are met during cable installation activities. Influence partner teams and cabling vendors to adopt quality assurance checklists that validate conformance to Amazon and jurisdictional standards during critical milestone checks for cable installation and testing activities. Gather feedback from internal stakeholders and cabling vendors, refine quality processes, and verify that cable installations meet standards by reviewing documentation and data from milestone inspections and cable validation testing. Drive cable validation testing adoption and defect management while establishing performance benchmarks to improve vendor performance and enhance quality metrics. Document and align cable installation standards and standard operating procedures as new technology and cabling methods integrate into the infrastructure. Conduct training with partner teams and provide guidelines to cabling vendors to ensure consistent execution across all network installations. Track and report on project milestones, vendor performance metrics, and quality KPIs including First Pass Yield, defect rates, and schedule adherence across multiple concurrent projects. Support continuous improvement initiatives by capturing lessons learned, facilitating post-project reviews, and implementing process improvements to enhance future project delivery. Identify opportunities to reduce Cost of Poor Quality and improve overall project efficiency. Travel up to 25% regionally or locally for onsite quality standards review and feedback collection. Requirements Experience with cabling infrastructure best practices and methodologies. Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering) or equivalent experience in networking. Experience with fiber optic and copper cabling standards, testing equipment, and troubleshooting methodologies. 2+ years of experience in plant cabling installation in data center environments. Knowledge of basic quality tools (e.g., defect categorization, root cause analysis, or quality reporting systems). Preferred Qualifications Knowledge of critical data center equipment. Experience in investigating, designing, prototyping, and delivering new and innovative system solutions. Knowledge of small to moderate scale program management with internal team and contractors. Excellent communication skills, problem solving, attention to detail, root cause analysis experience, and the ability to maintain high quality standards. Equal Opportunity Statement Amazon is an equal opportunities employer and doesn't discriminate on the basis of protected veteran status, disability, or other legally protected status. We value diversity and make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit the accommodations page for more information.
17/05/2026
Full time
Job ID: Amazon Data Services UK Limited. AWS Infrastructure Services (AIS) designs, plans, delivers, and operates all AWS global infrastructure, supporting AWS data centers and the servers, storage, networking, power, and cooling equipment to keep the cloud running. Job Overview The Network Cabling Quality Technician works with Network Deployment and Vendor Management teams to integrate quality assurance into cable installation processes in new data center constructions, ensuring network reliability and customer satisfaction. Responsibilities Work with Network Deployment and Vendor Management teams to integrate quality assurance into cable installation processes throughout the project lifecycle. Participate in reviews of training curriculums and cabling design documents, providing QA representation to ensure standards are met during cable installation activities. Influence partner teams and cabling vendors to adopt quality assurance checklists that validate conformance to Amazon and jurisdictional standards during critical milestone checks for cable installation and testing activities. Gather feedback from internal stakeholders and cabling vendors, refine quality processes, and verify that cable installations meet standards by reviewing documentation and data from milestone inspections and cable validation testing. Drive cable validation testing adoption and defect management while establishing performance benchmarks to improve vendor performance and enhance quality metrics. Document and align cable installation standards and standard operating procedures as new technology and cabling methods integrate into the infrastructure. Conduct training with partner teams and provide guidelines to cabling vendors to ensure consistent execution across all network installations. Track and report on project milestones, vendor performance metrics, and quality KPIs including First Pass Yield, defect rates, and schedule adherence across multiple concurrent projects. Support continuous improvement initiatives by capturing lessons learned, facilitating post-project reviews, and implementing process improvements to enhance future project delivery. Identify opportunities to reduce Cost of Poor Quality and improve overall project efficiency. Travel up to 25% regionally or locally for onsite quality standards review and feedback collection. Requirements Experience with cabling infrastructure best practices and methodologies. Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering) or equivalent experience in networking. Experience with fiber optic and copper cabling standards, testing equipment, and troubleshooting methodologies. 2+ years of experience in plant cabling installation in data center environments. Knowledge of basic quality tools (e.g., defect categorization, root cause analysis, or quality reporting systems). Preferred Qualifications Knowledge of critical data center equipment. Experience in investigating, designing, prototyping, and delivering new and innovative system solutions. Knowledge of small to moderate scale program management with internal team and contractors. Excellent communication skills, problem solving, attention to detail, root cause analysis experience, and the ability to maintain high quality standards. Equal Opportunity Statement Amazon is an equal opportunities employer and doesn't discriminate on the basis of protected veteran status, disability, or other legally protected status. We value diversity and make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit the accommodations page for more information.
Amazon is seeking a Network Cabling Quality Technician in Greater London. This role involves working with Network Deployment and Vendor Management teams to integrate quality assurance into cable installation processes for new data centers. The ideal candidate will have 2+ years of experience in plant cabling installation, familiarity with fiber optics and copper standards, and strong communication skills. Responsibilities include ensuring adherence to quality standards and conducting training for vendor teams. Join Amazon in enhancing network reliability and customer satisfaction.
17/05/2026
Full time
Amazon is seeking a Network Cabling Quality Technician in Greater London. This role involves working with Network Deployment and Vendor Management teams to integrate quality assurance into cable installation processes for new data centers. The ideal candidate will have 2+ years of experience in plant cabling installation, familiarity with fiber optics and copper standards, and strong communication skills. Responsibilities include ensuring adherence to quality standards and conducting training for vendor teams. Join Amazon in enhancing network reliability and customer satisfaction.
Telecommunications Technician (Field-based Contractor) England, UK Job Title Telecommunications Technician (Field-based Contractor) x3 vacancies Duration 6 months, with the possibility of extension Location Reporting office: TXO, Andover in Hampshire. Field-based positions covering one of three areas: West Sussex, Oxfordshire & Buckinghamshire, Suffolk & Norfolk. Reporting To Head of Projects / Decommissioning Site Manager Job Summary Carry out fibre tracing to identify the correct customer circuit before removal works. Identification, isolation, and removal of redundant fibre cabling. Job Function Reporting to the Head of Projects, this exciting new role is responsible for telecoms technical work, detailing assets, deliveries and collections, and Customer Premises Equipment (CPE) Decommissioning and Collection. Specific Responsibilities Carry out fibre tracing to identify the correct customer circuit before removal works Identification, isolation, and removal of redundant fibre cabling Onsite de-installation & recovery of telecommunications equipment: UK and European Sites Mechanical disconnection and movement of large telecoms systems including cables and fibres De-installation and removal of telecoms infrastructure including floor tiles Digital and optical disconnection of large telecoms systems Equipment deliveries and collections Assist with fibre and site audits Assist with coax and CAT5 installations Act as second in command and cover for Decom Site Manager for short periods Utilise H&S training to ensure staff / contractors are working safely About You Experience working a telecoms / IT technical environment. Experience of de-installations and movement of large equipment. Proficient with office equipment and computerised systems. Ability to work under own initiative, whilst meeting the standards of the company's documented quality and environmental systems (ISO9001 / ISO1400). Accuracy and attention to detail, keen eye for H&S and risk avoidance. Flexible approach and ability to work under pressure. An understanding of fundamentals of health and safety at work within a technical environment. PC skills, especially Word and Excel for use in a networked environment. Ability to safely handle stock items; some of which can be very heavy requiring two people or lifting equipment. Ability to travel UK and Europe and stay away Monday to Friday. Specialist Training Required CITB SSSTS H&S training, Electrical Awareness, team leadership qualification Driving License - full manual licence Barcode Scanning Quality system training First Aid Rewards Mileage paid pence per mile Hotel accommodation provided where overnight stays are required
17/05/2026
Full time
Telecommunications Technician (Field-based Contractor) England, UK Job Title Telecommunications Technician (Field-based Contractor) x3 vacancies Duration 6 months, with the possibility of extension Location Reporting office: TXO, Andover in Hampshire. Field-based positions covering one of three areas: West Sussex, Oxfordshire & Buckinghamshire, Suffolk & Norfolk. Reporting To Head of Projects / Decommissioning Site Manager Job Summary Carry out fibre tracing to identify the correct customer circuit before removal works. Identification, isolation, and removal of redundant fibre cabling. Job Function Reporting to the Head of Projects, this exciting new role is responsible for telecoms technical work, detailing assets, deliveries and collections, and Customer Premises Equipment (CPE) Decommissioning and Collection. Specific Responsibilities Carry out fibre tracing to identify the correct customer circuit before removal works Identification, isolation, and removal of redundant fibre cabling Onsite de-installation & recovery of telecommunications equipment: UK and European Sites Mechanical disconnection and movement of large telecoms systems including cables and fibres De-installation and removal of telecoms infrastructure including floor tiles Digital and optical disconnection of large telecoms systems Equipment deliveries and collections Assist with fibre and site audits Assist with coax and CAT5 installations Act as second in command and cover for Decom Site Manager for short periods Utilise H&S training to ensure staff / contractors are working safely About You Experience working a telecoms / IT technical environment. Experience of de-installations and movement of large equipment. Proficient with office equipment and computerised systems. Ability to work under own initiative, whilst meeting the standards of the company's documented quality and environmental systems (ISO9001 / ISO1400). Accuracy and attention to detail, keen eye for H&S and risk avoidance. Flexible approach and ability to work under pressure. An understanding of fundamentals of health and safety at work within a technical environment. PC skills, especially Word and Excel for use in a networked environment. Ability to safely handle stock items; some of which can be very heavy requiring two people or lifting equipment. Ability to travel UK and Europe and stay away Monday to Friday. Specialist Training Required CITB SSSTS H&S training, Electrical Awareness, team leadership qualification Driving License - full manual licence Barcode Scanning Quality system training First Aid Rewards Mileage paid pence per mile Hotel accommodation provided where overnight stays are required
Hybrid - Manchester HQ (WeWork Deansgate) £ 35,000 for 25 hours working week (5 2 , 5 00 pro rata) We're looking for an IT Operations Lead to join our world-class team at Vypr. What we do Vypris a ManchesterHQ'dPrivate Equity/Venture Capital backed SaaS business. Our market-leading product intelligence platform provides reliable consumer data to help manufacturers and retailers understand what their customers want to see on shelves. This helps reduce the time and cost spent developing new products, which makes for better products faster. We'rea scale-up business with huge growth ambitions.We'veprovedproduct market fit with our existing offering and nowwe'reready to scale at pace.We'reusing scalablenew technologyto reimagine our product intelligence platform with limitless future potential, from personalisation to AI-enhanced insight. Things that you will do Manageday to day IT operations across our Manchester office and hybrid/remote users. Administer and improve infrastructure: collaboration platforms (Azure/Microsoft 365),networksand end user devices. IT service management: ticketing, SLAs,documentationand asset tracking. Execute an IT roadmap aligned to business goals and growth. Identifyand implement technologies that improve productivity,collaborationand scalability. Own security executionin line with Cyber Essentials / ISO 27001: device management, access control,patchingand vulnerability management. Maintain data protection:implementingpolicies, backups, disaster recovery (DR)and business continuity plans (BCP). Coach employees on best-practice technology use and security awareness. Champion a culture of proactive IT support and continuous improvement. Initial provisioning of new devices upon receipt from suppliersfor new and existingVypremployees. Project work, including the set up and roll out ofMAM to BYOD devices. Assisting the Product team withuser administrationofour proprietary platforms. Setting up hardware for meeting rooms and implementingappropriate cablingsolutions within our Head Office. Maintaining organisational charts and job titles withinEntra and Outlook. We are moving from using an outsourced IT MSP to bringing the function in-house,and this role is theinitialstep todoing so.As the teamgrows in size,there is scope for career progressionfrom Technician to Team Leader andsubsequentlyto Head of IT. Consequently,thisrole is about more than just responding to tickets; it entails working in afast-pacedenvironment on projects ranging from the rollout of MAM to BYOD devices,implementing cabling solutions, setting up meeting room hardware, improving DLPand everything in between.The successful candidate will be expected toembed themselves within the businessand be the face ofIT. As a tech company, we are naturally technology-minded and are looking for candidates who want to get involved in all aspects of IT support.Our tech stack ispredominantlycloud-based, and you will be involved in ensuring that the configuration of our systems is fit for purpose. What you will be responsible for Availability,performanceand resilience of internalIT. Working with the Head of Compliance & ITto iterativelyimprove overallIT security posture. Assist the Head of Compliance & IT tomaintainsecurity standards aligned withGDPR, ISO 27001, SOC2and Cyber Essentials. Access control/SSO/MFA, endpoint management,patchingand vulnerability remediation,including user provisioning/deprovisioning. Backups and adherence to data protection policies. SLA adherence and high employee satisfaction with IT support. Accurate asset lifecycle tracking and high quality documentation. Reduction of operational inefficiencies. Reliable support for hybrid work and mixed Mac/Windows environments. First responder for cyber security incidents andassistingthe Head of Compliance & IT with data breachincidentsas necessary. Execution of change management procedures Proactive reporting of IT KPIs (uptime, incident trends, SLA performance) Hardware lifecycle planning and replacement standards What you are good at Hands on technical depth: Azure, Microsoft 365 admin, networking/VPNsand identity management. Translating technical needs into business outcomes; stakeholder management. Road mapping, prioritisation and aligning IT to companyobjectives. Security mindset: Risk assessment, policy enforcement, vulnerability/patchmanagementand compliance alignment (GDPR/ISO 27001/SOC2/Cyber Essentials). Designing and improving ticketing workflowsandSLAs. Documentationandtraining to uplift adoption and security awareness. Supporting growth stage environments and hybrid workforces. M365administration Apple/Mac administration Slack administration ITIL (Foundation or higher) What's important to you AtVypr, we value being Agile by embracing flexibility, making quick, informed decisions, and driving continuous improvement. We believe in being Candid, fostering a transparent, trusting environment where ideas are challenged with care, and celebrating team successes. We are Driven by Results, promoting inclusivity, accountability, and ambition, ensuring goals are met and contributions are valued. Lastly, we value Caring, showing empathy, supporting charitable initiatives, and creating a safe, friendly work environment for all team members. What we offer Enhanced annual leave Work from anywhere up to 4 weeks a year Access to a global benefits and reward platform Access towell-being support, including an Employee Assistance Programmes Life Assurance Day off on your birthday Enhanced parental leave What next? Our Talent Selection process focuses on creating a mutual,fairand transparent dialogue that helps you and us toestablishwhether the role could be a rewarding career fit. We will create space to discuss your ambitions and our growth plans, as well as the context of the role, give you the opportunity to engage with your potential Line Manager and Team Members,showcaseyour skills in a live task and visit our Manchester HQ.
14/05/2026
Full time
Hybrid - Manchester HQ (WeWork Deansgate) £ 35,000 for 25 hours working week (5 2 , 5 00 pro rata) We're looking for an IT Operations Lead to join our world-class team at Vypr. What we do Vypris a ManchesterHQ'dPrivate Equity/Venture Capital backed SaaS business. Our market-leading product intelligence platform provides reliable consumer data to help manufacturers and retailers understand what their customers want to see on shelves. This helps reduce the time and cost spent developing new products, which makes for better products faster. We'rea scale-up business with huge growth ambitions.We'veprovedproduct market fit with our existing offering and nowwe'reready to scale at pace.We'reusing scalablenew technologyto reimagine our product intelligence platform with limitless future potential, from personalisation to AI-enhanced insight. Things that you will do Manageday to day IT operations across our Manchester office and hybrid/remote users. Administer and improve infrastructure: collaboration platforms (Azure/Microsoft 365),networksand end user devices. IT service management: ticketing, SLAs,documentationand asset tracking. Execute an IT roadmap aligned to business goals and growth. Identifyand implement technologies that improve productivity,collaborationand scalability. Own security executionin line with Cyber Essentials / ISO 27001: device management, access control,patchingand vulnerability management. Maintain data protection:implementingpolicies, backups, disaster recovery (DR)and business continuity plans (BCP). Coach employees on best-practice technology use and security awareness. Champion a culture of proactive IT support and continuous improvement. Initial provisioning of new devices upon receipt from suppliersfor new and existingVypremployees. Project work, including the set up and roll out ofMAM to BYOD devices. Assisting the Product team withuser administrationofour proprietary platforms. Setting up hardware for meeting rooms and implementingappropriate cablingsolutions within our Head Office. Maintaining organisational charts and job titles withinEntra and Outlook. We are moving from using an outsourced IT MSP to bringing the function in-house,and this role is theinitialstep todoing so.As the teamgrows in size,there is scope for career progressionfrom Technician to Team Leader andsubsequentlyto Head of IT. Consequently,thisrole is about more than just responding to tickets; it entails working in afast-pacedenvironment on projects ranging from the rollout of MAM to BYOD devices,implementing cabling solutions, setting up meeting room hardware, improving DLPand everything in between.The successful candidate will be expected toembed themselves within the businessand be the face ofIT. As a tech company, we are naturally technology-minded and are looking for candidates who want to get involved in all aspects of IT support.Our tech stack ispredominantlycloud-based, and you will be involved in ensuring that the configuration of our systems is fit for purpose. What you will be responsible for Availability,performanceand resilience of internalIT. Working with the Head of Compliance & ITto iterativelyimprove overallIT security posture. Assist the Head of Compliance & IT tomaintainsecurity standards aligned withGDPR, ISO 27001, SOC2and Cyber Essentials. Access control/SSO/MFA, endpoint management,patchingand vulnerability remediation,including user provisioning/deprovisioning. Backups and adherence to data protection policies. SLA adherence and high employee satisfaction with IT support. Accurate asset lifecycle tracking and high quality documentation. Reduction of operational inefficiencies. Reliable support for hybrid work and mixed Mac/Windows environments. First responder for cyber security incidents andassistingthe Head of Compliance & IT with data breachincidentsas necessary. Execution of change management procedures Proactive reporting of IT KPIs (uptime, incident trends, SLA performance) Hardware lifecycle planning and replacement standards What you are good at Hands on technical depth: Azure, Microsoft 365 admin, networking/VPNsand identity management. Translating technical needs into business outcomes; stakeholder management. Road mapping, prioritisation and aligning IT to companyobjectives. Security mindset: Risk assessment, policy enforcement, vulnerability/patchmanagementand compliance alignment (GDPR/ISO 27001/SOC2/Cyber Essentials). Designing and improving ticketing workflowsandSLAs. Documentationandtraining to uplift adoption and security awareness. Supporting growth stage environments and hybrid workforces. M365administration Apple/Mac administration Slack administration ITIL (Foundation or higher) What's important to you AtVypr, we value being Agile by embracing flexibility, making quick, informed decisions, and driving continuous improvement. We believe in being Candid, fostering a transparent, trusting environment where ideas are challenged with care, and celebrating team successes. We are Driven by Results, promoting inclusivity, accountability, and ambition, ensuring goals are met and contributions are valued. Lastly, we value Caring, showing empathy, supporting charitable initiatives, and creating a safe, friendly work environment for all team members. What we offer Enhanced annual leave Work from anywhere up to 4 weeks a year Access to a global benefits and reward platform Access towell-being support, including an Employee Assistance Programmes Life Assurance Day off on your birthday Enhanced parental leave What next? Our Talent Selection process focuses on creating a mutual,fairand transparent dialogue that helps you and us toestablishwhether the role could be a rewarding career fit. We will create space to discuss your ambitions and our growth plans, as well as the context of the role, give you the opportunity to engage with your potential Line Manager and Team Members,showcaseyour skills in a live task and visit our Manchester HQ.
Exponential-e Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. Job Description As part of the role, you'll be required to go through National Security Vetting clearances (SC and BPSS). The process of you gaining clearances will be funded by the company. Overall purpose of the job: Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Key responsibilities for this job: Data Centre Operations Installation, patching and configuration of bespoke environments for various internal and external vendor solutions using a variety of different manufacturers of Network, Server and Storage Hardware. Use internal ticketing systems and uphold fault resolution SLAs in line with contractual obligations around troubleshooting, configuration and replacement of components within a variety of managed services Hardware. (Servers, Switches, Firewalls, Storage Arrays etc). Installation, configuration and effective load balancing of Intelligent PDUs for power monitoring. Troubleshoot local area network (LAN) connectivity issues and support internal teams to re-establish remote access to customer environments via SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers. Basic troubleshooting of structured cabling links between racks identifying any faults or inconsistencies and liaising with internal or external Cabling teams to repair and re-test. Build, utilize, maintain and deploy custom DCIM software ensuring 100% adoption and accuracy is achieved in all Exponential-e client Data Centres. Work with various departments within the business alongside professional and managed services as well as the Data Centre Managers to establish procedure improvements and knowledge sharing across departments. Drive operational excellence and continuous Improvement within the Data Centre by working closely with the Data Centre Specialists and Mangers to establish a library of supporting procedure documentation. Produce monthly reports on Space, Power & Structured Cabling capacity to ensure expansion and additional cabling deployments are addressed in a timely manner and Power is closely monitored. Participate, contribute and adhere to strict change control procedures when performing critical moves, adds and changes to any of the supported environments within the Exponential-e Data Centre's. Build a good rapport and show competency with local policies and procedures of our third-party Data Centre providers and Hosts. Produce audit and quality control checks periodically on hardware and cabling deployments to ensure 100% system accuracy is maintained. Data Centre Access, Site Management, Proactive System Monitoring & Remote Hands Maintain a professional and disciplined approach when working within Exponential-e Data Centre's. Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices. Manage, process and host access, remote hands and delivery tickets for any visitors or specialist third party technicians requiring access. Proactively monitor internal ticketing systems to ensure swift responses within SLA timeframes. Ensure Data Centre's are always kept in a clean and presentable manner. Knowledge and experience required: Experience working in a Managed Hosting/Public and or Private Cloud Enterprise Data Centre Environment. Proficient in Server, Storage & Network deployment and ongoing break fix support. Basic knowledge and understanding of Data Centre M&E Design, Power, Cooling, Redundancy etc Deep understanding of DCIM tooling and the importance for accurate asset tracking and management - (Particularly NLyte). Demonstratable experience in deploying a variety of industry recognized manufacturers of server, network and storage hardware in complex dedicated environment designs. Familiar with IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO) Well organized and self-motivated with the ability to work alone and as part of a team. Proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software. Excellent written and verbal communication skills with proficiency with Microsoft office applications. Ability to work well under pressure whilst maintaining attention to detail and being able to make informed decisions. Passionate, engaged and enthusiastic in delivering a world class service in everything you do. Willingness to participate in 24/7 on call Rota to support out of hours incidents. Full UK Driving License and personal car is a must for this position. Some travel will be made by flight or train and covered by company expenses. Desirable knowledge and experience: Experience working within a Hyper-Scale Cloud Data Centre Experience with Structured Cabling deployments of Copper & Fibre - Including design and deployment - looming, testing and terminating principles Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.
14/05/2026
Full time
Exponential-e Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. Job Description As part of the role, you'll be required to go through National Security Vetting clearances (SC and BPSS). The process of you gaining clearances will be funded by the company. Overall purpose of the job: Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Key responsibilities for this job: Data Centre Operations Installation, patching and configuration of bespoke environments for various internal and external vendor solutions using a variety of different manufacturers of Network, Server and Storage Hardware. Use internal ticketing systems and uphold fault resolution SLAs in line with contractual obligations around troubleshooting, configuration and replacement of components within a variety of managed services Hardware. (Servers, Switches, Firewalls, Storage Arrays etc). Installation, configuration and effective load balancing of Intelligent PDUs for power monitoring. Troubleshoot local area network (LAN) connectivity issues and support internal teams to re-establish remote access to customer environments via SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers. Basic troubleshooting of structured cabling links between racks identifying any faults or inconsistencies and liaising with internal or external Cabling teams to repair and re-test. Build, utilize, maintain and deploy custom DCIM software ensuring 100% adoption and accuracy is achieved in all Exponential-e client Data Centres. Work with various departments within the business alongside professional and managed services as well as the Data Centre Managers to establish procedure improvements and knowledge sharing across departments. Drive operational excellence and continuous Improvement within the Data Centre by working closely with the Data Centre Specialists and Mangers to establish a library of supporting procedure documentation. Produce monthly reports on Space, Power & Structured Cabling capacity to ensure expansion and additional cabling deployments are addressed in a timely manner and Power is closely monitored. Participate, contribute and adhere to strict change control procedures when performing critical moves, adds and changes to any of the supported environments within the Exponential-e Data Centre's. Build a good rapport and show competency with local policies and procedures of our third-party Data Centre providers and Hosts. Produce audit and quality control checks periodically on hardware and cabling deployments to ensure 100% system accuracy is maintained. Data Centre Access, Site Management, Proactive System Monitoring & Remote Hands Maintain a professional and disciplined approach when working within Exponential-e Data Centre's. Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices. Manage, process and host access, remote hands and delivery tickets for any visitors or specialist third party technicians requiring access. Proactively monitor internal ticketing systems to ensure swift responses within SLA timeframes. Ensure Data Centre's are always kept in a clean and presentable manner. Knowledge and experience required: Experience working in a Managed Hosting/Public and or Private Cloud Enterprise Data Centre Environment. Proficient in Server, Storage & Network deployment and ongoing break fix support. Basic knowledge and understanding of Data Centre M&E Design, Power, Cooling, Redundancy etc Deep understanding of DCIM tooling and the importance for accurate asset tracking and management - (Particularly NLyte). Demonstratable experience in deploying a variety of industry recognized manufacturers of server, network and storage hardware in complex dedicated environment designs. Familiar with IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO) Well organized and self-motivated with the ability to work alone and as part of a team. Proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software. Excellent written and verbal communication skills with proficiency with Microsoft office applications. Ability to work well under pressure whilst maintaining attention to detail and being able to make informed decisions. Passionate, engaged and enthusiastic in delivering a world class service in everything you do. Willingness to participate in 24/7 on call Rota to support out of hours incidents. Full UK Driving License and personal car is a must for this position. Some travel will be made by flight or train and covered by company expenses. Desirable knowledge and experience: Experience working within a Hyper-Scale Cloud Data Centre Experience with Structured Cabling deployments of Copper & Fibre - Including design and deployment - looming, testing and terminating principles Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.
Senior Cabling / Smart Hands Engineer (Data Centre & Corporate) - Contract Multiple UK Locations - ASAP Start - Contract until 30/09 Overview We're looking for experienced Senior Cabing / Smart Hands Engineers to support critical infrastructure work across data centre and corporate environments. This is a hands-on role for someone who is confident working to high standards under change control, following structured patching schedules, and delivering quality installs, terminations, and testing, particularly across fibre and structured cabling. You'll be part of a project team delivering physical network infrastructure services including cabling, pathways, rack work, and "smart hands" support to remote network/system administrators. Openings & Locations (Headcount) Birmingham Leeds Manchester Peterborough Reading Contract Details Start date: ASAP End date: 30/09 Working pattern: Flexible hours; night/shift/weekend work may be required depending on project needs Travel: Must be willing and able to travel within the UK, and international travel (including flights) may be required on some projects Pay (Hourly + Annual Equivalent) You can engage via Umbrella: Umbrella £19.33 per hour Approx. £37,693.50 per annum equivalent What You'll Be Doing (Key Responsibilities) Structured Cabling & Fibre Delivery Install, terminate, label, and test structured cabling in data centre and corporate settings Perform fibre optic installation, termination & testing (including fault finding and remediation) Conduct testing using Fluke test equipment and produce/interpret test results Diagnose cable faults, resolve issues efficiently, and maintain quality standards throughout Pathways, Containment & Physical Install Install cable pathways/containment such as basket trays, trunking, fibre runner Route cables neatly and safely, ensuring compliance with site standards and best practice Maintain tidy work areas and follow site processes (access, permits, change windows, etc.) Rack & Network Hardware Support (Smart Hands) Install power and data connection cables within server and networking racks Support rack-and-stack activities for active network hardware (switches/routers/servers) Follow patching schedules/cut sheets accurately; execute changes with attention to detail Provide on-site support to remote network and systems administrators (e.g., guided tasks, visual checks, cable tracing, component swaps) Apply basic IP addressing tasks under instruction/direction Safety, Quality & Professional Conduct Work to strict Health & Safety standards, including risk awareness and safe systems of work Communicate clearly and professionally with stakeholders at all levels (site teams, project managers, engineers, customer contacts) Deliver work that meets agreed quality standards, documentation requirements, and timelines What We're Looking For (Essential Requirements) Minimum 3 years' hands-on experience in the structured cabling industry Very familiar working within data centre and corporate environments Strong understanding of structured cabling solutions and industry best practice Proven capability installing, terminating, and testing fibre optic cables Confident using Fluke test tools and completing fault diagnosis Ability to read, understand, and execute from patching schedules/cut sheets Demonstrable experience: Pathway/containment installation (basket, trunking, fibre runner) Rack-level cabling and connectivity Rack-and-stack of active hardware (switches, routers, servers) Strong communication skills and a professional, proactive attitude Willingness to work flexible hours and support shift/weekend work if required Willingness to travel within the UK and potentially overseas as part of a team Certifications & Accreditation (Essential) Health & Safety training aligned to construction environments, such as: CSCS / ECS (or local/country equivalent affiliated to the relevant construction industry training board) At least 3 industry or manufacturer installation accreditations (e.g., CommScope, Corning, Panduit, or other leading brands) Completed an industry-recognised structured cabling and fibre optic course, e.g.: CNET CNIT, BICSI Engineer, BICSI Technician, City & Guilds, or equivalent (e.g., B-TEC) Desirable (Nice to Have) IPAF and/or PASMA (or local/country equivalent powered access qualification) Experience installing and configuring UPS systems What Success Looks Like High-quality terminations and test results delivered right-first-time Accurate, clean patching executed to schedule with minimal rework Safe, compliant working with strong housekeeping and documentation Dependable on-site support to remote teams and project stakeholders Professional communication and strong ownership of tasks through to completion
14/05/2026
Full time
Senior Cabling / Smart Hands Engineer (Data Centre & Corporate) - Contract Multiple UK Locations - ASAP Start - Contract until 30/09 Overview We're looking for experienced Senior Cabing / Smart Hands Engineers to support critical infrastructure work across data centre and corporate environments. This is a hands-on role for someone who is confident working to high standards under change control, following structured patching schedules, and delivering quality installs, terminations, and testing, particularly across fibre and structured cabling. You'll be part of a project team delivering physical network infrastructure services including cabling, pathways, rack work, and "smart hands" support to remote network/system administrators. Openings & Locations (Headcount) Birmingham Leeds Manchester Peterborough Reading Contract Details Start date: ASAP End date: 30/09 Working pattern: Flexible hours; night/shift/weekend work may be required depending on project needs Travel: Must be willing and able to travel within the UK, and international travel (including flights) may be required on some projects Pay (Hourly + Annual Equivalent) You can engage via Umbrella: Umbrella £19.33 per hour Approx. £37,693.50 per annum equivalent What You'll Be Doing (Key Responsibilities) Structured Cabling & Fibre Delivery Install, terminate, label, and test structured cabling in data centre and corporate settings Perform fibre optic installation, termination & testing (including fault finding and remediation) Conduct testing using Fluke test equipment and produce/interpret test results Diagnose cable faults, resolve issues efficiently, and maintain quality standards throughout Pathways, Containment & Physical Install Install cable pathways/containment such as basket trays, trunking, fibre runner Route cables neatly and safely, ensuring compliance with site standards and best practice Maintain tidy work areas and follow site processes (access, permits, change windows, etc.) Rack & Network Hardware Support (Smart Hands) Install power and data connection cables within server and networking racks Support rack-and-stack activities for active network hardware (switches/routers/servers) Follow patching schedules/cut sheets accurately; execute changes with attention to detail Provide on-site support to remote network and systems administrators (e.g., guided tasks, visual checks, cable tracing, component swaps) Apply basic IP addressing tasks under instruction/direction Safety, Quality & Professional Conduct Work to strict Health & Safety standards, including risk awareness and safe systems of work Communicate clearly and professionally with stakeholders at all levels (site teams, project managers, engineers, customer contacts) Deliver work that meets agreed quality standards, documentation requirements, and timelines What We're Looking For (Essential Requirements) Minimum 3 years' hands-on experience in the structured cabling industry Very familiar working within data centre and corporate environments Strong understanding of structured cabling solutions and industry best practice Proven capability installing, terminating, and testing fibre optic cables Confident using Fluke test tools and completing fault diagnosis Ability to read, understand, and execute from patching schedules/cut sheets Demonstrable experience: Pathway/containment installation (basket, trunking, fibre runner) Rack-level cabling and connectivity Rack-and-stack of active hardware (switches, routers, servers) Strong communication skills and a professional, proactive attitude Willingness to work flexible hours and support shift/weekend work if required Willingness to travel within the UK and potentially overseas as part of a team Certifications & Accreditation (Essential) Health & Safety training aligned to construction environments, such as: CSCS / ECS (or local/country equivalent affiliated to the relevant construction industry training board) At least 3 industry or manufacturer installation accreditations (e.g., CommScope, Corning, Panduit, or other leading brands) Completed an industry-recognised structured cabling and fibre optic course, e.g.: CNET CNIT, BICSI Engineer, BICSI Technician, City & Guilds, or equivalent (e.g., B-TEC) Desirable (Nice to Have) IPAF and/or PASMA (or local/country equivalent powered access qualification) Experience installing and configuring UPS systems What Success Looks Like High-quality terminations and test results delivered right-first-time Accurate, clean patching executed to schedule with minimal rework Safe, compliant working with strong housekeeping and documentation Dependable on-site support to remote teams and project stakeholders Professional communication and strong ownership of tasks through to completion
Lead Engineer£30,000 to £35,000 + 30 days holiday (inc bank), overtime, credit cardLeigh Role Summary The Lead Engineer will take technical ownership of engineering projects from design through installation, commissioning, and maintenance. This role is responsible for guiding engineering teams, ensuring technical excellence, and setting standards that deliver high-quality, dependable solutions. Key Responsibilities Lead the technical design, implementation, and commissioning of systems and solutions. Mentor, train, and manage engineers & technicians; provide guidance on technical issues and on-site challenges. Establish, maintain, and improve best practices / engineering standards: quality, safety, reliability, documentation. Oversee maintenance and support operations to ensure systems remain fully operational and responsive to client issues. Work closely with design and project management teams to ensure designs are practical, cost-effective, and meet client needs. Coordinate with suppliers, subcontractors, and partners to procure hardware and collaborate on system integrations. Lead troubleshooting of technical issues, defining robust testing and QA procedures. Take ownership for schedules, resource allocation, ensuring projects are delivered on time, on budget, and to specification. Contribute to continuous improvement: evaluate emerging technologies, tools, and methods to improve performance and efficiency. Requirements / Qualifications Significant experience (e.g. 5-10 years) in engineering, systems design, and technical project delivery. Hands-on expertise with system hardware, integration, and commissioning. Strong understanding of system design principles: networking, power, cabling, and quality assurance. Proven track record of leading technical teams and mentoring junior engineers. Excellent problem-solving and troubleshooting skills. Strong communication skills, able to liaise with clients, project managers, and internal teams effectively. Organised and methodical, with a focus on safety, standards, and quality. Flexibility to travel and perform on-site work as required. To Apply: Send through your CV or call Karley at SER-IN
02/10/2025
Full time
Lead Engineer£30,000 to £35,000 + 30 days holiday (inc bank), overtime, credit cardLeigh Role Summary The Lead Engineer will take technical ownership of engineering projects from design through installation, commissioning, and maintenance. This role is responsible for guiding engineering teams, ensuring technical excellence, and setting standards that deliver high-quality, dependable solutions. Key Responsibilities Lead the technical design, implementation, and commissioning of systems and solutions. Mentor, train, and manage engineers & technicians; provide guidance on technical issues and on-site challenges. Establish, maintain, and improve best practices / engineering standards: quality, safety, reliability, documentation. Oversee maintenance and support operations to ensure systems remain fully operational and responsive to client issues. Work closely with design and project management teams to ensure designs are practical, cost-effective, and meet client needs. Coordinate with suppliers, subcontractors, and partners to procure hardware and collaborate on system integrations. Lead troubleshooting of technical issues, defining robust testing and QA procedures. Take ownership for schedules, resource allocation, ensuring projects are delivered on time, on budget, and to specification. Contribute to continuous improvement: evaluate emerging technologies, tools, and methods to improve performance and efficiency. Requirements / Qualifications Significant experience (e.g. 5-10 years) in engineering, systems design, and technical project delivery. Hands-on expertise with system hardware, integration, and commissioning. Strong understanding of system design principles: networking, power, cabling, and quality assurance. Proven track record of leading technical teams and mentoring junior engineers. Excellent problem-solving and troubleshooting skills. Strong communication skills, able to liaise with clients, project managers, and internal teams effectively. Organised and methodical, with a focus on safety, standards, and quality. Flexibility to travel and perform on-site work as required. To Apply: Send through your CV or call Karley at SER-IN
Data Cabling Technician £28,000 - £32,000 Van & Mobile Maidstone, Kent Do you enjoy working with structured cabling and delivering neat, reliable installations? Are you confident with Cat5e/Cat6 cabling and looking to expand into fibre and AV systems? Would you like a role where you can take pride in your work and be trusted to get the job done right? We are looking for a Data Cabling Technician to join a growing technical services team. The role involves installing and maintaining structured cabling, ensuring high-quality, tidy, and professional finishes for a variety of environments including offices, schools, and commercial premises. This is a hands-on role where you will be trusted to plan, run, and deliver projects with professionalism and attention to detail. What you will be doing: Installing and terminating Cat5e and Cat6 cabling Testing and fault-finding on cabling infrastructure Installing patch panels and network points Carrying out cable pulls and ensuring neat, well-presented cabling Rectifying cabling errors and network connectivity issues Installing PoE-powered devices such as CCTV cameras Supporting the wider team with occasional AV or fibre cabling projects What we are looking for: Strong knowledge of Cat5e and Cat6 cabling (fibre knowledge desirable but not essential) Ability to work independently and manage your workload under time pressures Commitment to high standards of workmanship, with neat and tidy results Awareness of health and safety requirements for cabling installations Full UK driving licence Willingness to complete an enhanced DBS check What's in it for you: Salary between £28,000 - £32,000 Company van and mobile phone provided Opportunities to expand skills into fibre optics and AV systems Supportive team environment with varied projects
02/10/2025
Full time
Data Cabling Technician £28,000 - £32,000 Van & Mobile Maidstone, Kent Do you enjoy working with structured cabling and delivering neat, reliable installations? Are you confident with Cat5e/Cat6 cabling and looking to expand into fibre and AV systems? Would you like a role where you can take pride in your work and be trusted to get the job done right? We are looking for a Data Cabling Technician to join a growing technical services team. The role involves installing and maintaining structured cabling, ensuring high-quality, tidy, and professional finishes for a variety of environments including offices, schools, and commercial premises. This is a hands-on role where you will be trusted to plan, run, and deliver projects with professionalism and attention to detail. What you will be doing: Installing and terminating Cat5e and Cat6 cabling Testing and fault-finding on cabling infrastructure Installing patch panels and network points Carrying out cable pulls and ensuring neat, well-presented cabling Rectifying cabling errors and network connectivity issues Installing PoE-powered devices such as CCTV cameras Supporting the wider team with occasional AV or fibre cabling projects What we are looking for: Strong knowledge of Cat5e and Cat6 cabling (fibre knowledge desirable but not essential) Ability to work independently and manage your workload under time pressures Commitment to high standards of workmanship, with neat and tidy results Awareness of health and safety requirements for cabling installations Full UK driving licence Willingness to complete an enhanced DBS check What's in it for you: Salary between £28,000 - £32,000 Company van and mobile phone provided Opportunities to expand skills into fibre optics and AV systems Supportive team environment with varied projects
Our Client , is a vital international getaway for the movement of people and trade. Currently they are recruiting a IT Technician for their Busy IT support desk. Working within the IT department the purpose of this role will be to support the delivery of all IT services, providing the initial ownership, assessment and resolution of all incidents and service requests, to enable the department to offer the best service possible to its customers. Main Duties will include: To facilitate the first customer contact point for the IT department, at times it will be necessary to deliver this function while mobile. To provide ownership of all reported incidents and service requests. Undertaking fault troubleshooting and resolutio and where necessary to escalate to the appropriate third party support provider, individual or team. To monitor system alerts and to ensure escalation to appropriate individual or team. To document and update procedures and resolutions as required. To carryout IT equipment audits as required. To provide maintenance of IT services, to ensure their operation and availability. To effect repairs to IT equipment and associated infrastructure e.g. telephone and data cabling. To install and configure new IT equipment and associated infrastructure e.g. telephone and data cabling. To be responsible for maintaining the asset records of equipment that is purchased, moved or disposed of. Ideally we are looking for at least 2 years of Technial IT support experience combined with excellent customer service delivery. Sucesfull Candidate will also have a good user skills in the Microsoft Office suite of products as well as understanding of Active Directory user management. Sucesfull canddiate will also need to have an undertsadingof Local Area Networks (LAN) and TCP/IP as well as knowledge of the constituent part of a PCs and laptops, able to identify faults, replacecomponents and re-install the operating system. Benefits include : good pension scheme, excellent holiday allowance starting at 25 days, other benefits to be discussed in the interview stage. Please note - this is not a remote role and sucesfull job holder will be required to be on site Mon to Fri . Offered salary up to £27k depending on experience. If you are interested and have got relevant experience , please apply . Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
10/11/2021
Full time
Our Client , is a vital international getaway for the movement of people and trade. Currently they are recruiting a IT Technician for their Busy IT support desk. Working within the IT department the purpose of this role will be to support the delivery of all IT services, providing the initial ownership, assessment and resolution of all incidents and service requests, to enable the department to offer the best service possible to its customers. Main Duties will include: To facilitate the first customer contact point for the IT department, at times it will be necessary to deliver this function while mobile. To provide ownership of all reported incidents and service requests. Undertaking fault troubleshooting and resolutio and where necessary to escalate to the appropriate third party support provider, individual or team. To monitor system alerts and to ensure escalation to appropriate individual or team. To document and update procedures and resolutions as required. To carryout IT equipment audits as required. To provide maintenance of IT services, to ensure their operation and availability. To effect repairs to IT equipment and associated infrastructure e.g. telephone and data cabling. To install and configure new IT equipment and associated infrastructure e.g. telephone and data cabling. To be responsible for maintaining the asset records of equipment that is purchased, moved or disposed of. Ideally we are looking for at least 2 years of Technial IT support experience combined with excellent customer service delivery. Sucesfull Candidate will also have a good user skills in the Microsoft Office suite of products as well as understanding of Active Directory user management. Sucesfull canddiate will also need to have an undertsadingof Local Area Networks (LAN) and TCP/IP as well as knowledge of the constituent part of a PCs and laptops, able to identify faults, replacecomponents and re-install the operating system. Benefits include : good pension scheme, excellent holiday allowance starting at 25 days, other benefits to be discussed in the interview stage. Please note - this is not a remote role and sucesfull job holder will be required to be on site Mon to Fri . Offered salary up to £27k depending on experience. If you are interested and have got relevant experience , please apply . Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
