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Liberty Recruitment Group are proud to be working with a fantastic organisation in the search for an experienced HR Data Analyst! Our client is a forward-thinking organisation committed to using data and technology to drive informed decision-making and support its people strategy. They are seeking a highly analytical and detail-oriented individual to take ownership of HR systems, reporting, and workforce insights, helping to shape a more data-driven approach across the organisation. This is a newly created and exciting role for the business! Based in Winchester, with occasional travel to London as required, paying up to £35,000, alongside an excellent range of company benefits, this is an opportunity not to be missed! What you ll do as an HR Data Analyst: Go beyond churning reports, but also creating dashboards from scratch and have a good understanding of formulas. You will be able to identify trends and create and assess data. Take ownership of HR data, systems and reporting processes, ensuring information is accurate, reliable, and fit for purpose Develop and maintain workforce reporting and dashboards to provide meaningful insights that support business decision-making Support the ongoing enhancement and optimisation of HR systems and self-service functionality Analyse workforce trends and key people metrics, identifying opportunities to improve organisational performance Collaborate with stakeholders across HR and the wider business to understand reporting requirements and deliver practical solutions Drive improvements in data quality, governance, and reporting processes across the people function Support the adoption of data-driven decision-making by providing guidance and training on reporting tools and insights Identify opportunities to improve efficiency through automation, digital solutions, and emerging technologies Ensure employee data is managed securely and in line with data protection requirements and best practice The ideal candidate: As a person you will be very willing to get stuck into everything data in the business! Have previous experience working with HR systems, people data, reporting, and workforce analytics Go beyond churning reports, but also creating dashboards from scratch and have a good understanding of formulas You will be able to identify trends and create and assess data. Strong experience designing and maintaining reporting dashboards, ideally using Power BI Excellent analytical skills with the ability to interpret data and communicate meaningful insights Strong understanding of data governance, data quality, and GDPR requirements Confident working with large datasets and identifying trends, patterns, and opportunities for improvement Strong communication skills with the ability to present technical information to a non-technical audience Proficient in Microsoft Office, particularly Excel Power BI certification or advanced Power BI experience Experience with data modelling, Power Query, DAX, or integrating data from multiple systems Experience supporting HR transformation, workforce planning, or digital improvement projects Knowledge of AI, automation tools, or emerging HR technologies Company Benefits: Hybrid working (2 days a week in the office) Professional study support Life assurance Income protection Enhanced maternity/paternity/adoption and shared parental leave 26 days annual leave plus bank holidays and options to buy & sell holiday Private medical insurance Discounted gym memberships, critical illness and dental insurance through our flexible benefits Eye care vouchers Digital GP services Plus, so much more If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.

Location Successful candidates may be based in any of our office locations - Cardiff , Glasgow or London . We especially welcome applicants from Cardiff and Glasgow. About the job Job summary As the energy sector evolves, trusted and well-structured data is becoming increasingly important to how renewable energy schemes are delivered, governed and assured. At Ofgem, we're seeking a Data Architect to help shape the structures, standards and approaches that support this work. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the sector, driving toward Net Zero whilst protecting consumers, especially vulnerable people. We're offering a permanent opportunity within our Delivery & Schemes division, which is responsible for administering a range of government renewable energy support schemes. This is a varied and evolving environment, with a broad programme of work focused on efficiency, assurance and delivering value for money for UK consumers. You'll be responsible for shaping how data is structured, governed and utilised across the division, ensuring that renewable energy schemes are backed and supported by data. Working across strategy and delivery, you'll help define practical data approaches that support both current services and future development across the division. With the chance to influence how data architecture develops, you'll work across a broad range of programmes and services, with technology, governance and delivery teams, playing a key role in shaping the data foundations that support the division's ongoing success with renewable energy. You'll bring significant experience operating as a Senior Data Architect within a complex organisation, alongside strong expertise in data modelling, integration technologies and cloud-based data architectures. You'll also understand how to develop structured data standards, governance approaches and interface documentation, with a strong awareness of data security, privacy and information governance requirements. The ability to operate effectively at both strategic and delivery levels will be essential. In return, you'll join a collaborative and supportive environment, where you can apply your expertise to meaningful work that supports major renewable energy schemes, and enjoy a comprehensive benefits package and an environment focused on your development, career path and goals. We have a critical purpose to ensure renewable energy schemes are delivered efficiently, and the data surrounding them is high-quality and connected. Join us and help shape the data foundations that support that mission. Read on and find out more. Job description Key Responsibilities Data architect - Government Digital and Data Profession Capability Framework Data Architecture & Standards Define and maintain enterprise data architecture artefacts, including conceptual, logical and physical data models Own and evolve data architecture principles, standards, and patterns Ensure consistency and reuse of data designs across Ofgem's digital and data landscape Solution Design & Assurance Lead data architecture design for projects and services, covering: Data ingestion, storage, and transformation Integration and data sharing Analytics and reporting Review and assure solution designs to ensure alignment with enterprise architecture and regulatory requirements Provide pragmatic architectural direction that supports delivery while managing long term risk Governance, Risk & Compliance Ensure data architectures comply with: DDaT and GDS standards Data protection legislation (UK GDPR) Security and information assurance policies Contribute to architecture governance forums and formal design reviews Identify, document, and manage data related architectural risks, including technical debt and obsolescence Support DPIAs and security design reviews from a data architecture perspective Data Strategy & Enablement Contribute to D&S' data strategy, roadmap, and target architecture Define approaches to: Master and reference data management Metadata, lineage, and data cataloguing Data quality and stewardship Enable teams to make effective use of data platforms through clear architectural guidance Stakeholder Engagement Work closely with business teams, analysts, engineers, product managers, and architects Communicate complex data architectures clearly to technical and non technical audiences Provide expert advice and consultancy on data related challenges and opportunities Support capability development across the DDaT and Data communities Person specification Essential Criteria Strong experience developing OLAP data models. (Lead Criteria) Experience integrating data from various sources and providing data to third-party stakeholders using secure methods with appropriate usage of policies, access controls, performance, and monitoring (i.e. API Management). (Lead Criteria) Experience developing and applying industry standard data architecture principles, patterns, and technologies to address user needs. Experience developing reference libraries, patterns and metadata repositories with reusability at the centre of their design. Strong stakeholder management with the ability to translate complex business requirements into scalable, interoperable, and flexible solutions. Ability to communicate in technical detail on topics of data lineage, data usage and data structures. Desirable Criteria Track record of working within a cloud-based technology landscape. Experience in integrating complex, cross-organisation processes and data models, ideally within a highly regulated environment.

Locations: London, Manchester, Cardiff At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role In this role you will be instrumental in helping us maintain and mature our governance, risk, and compliance program. You'll play a crucial part in ensuring our ongoing adherence to security standards and regulations, building a foundation of trust for our clients and stakeholders. This is a hands-on role, ideally suited to someone who can engage with stakeholders across our business. What you'll get to do: Compliance Management: Support the day-to-day management of our compliance programs, with a primary focus on ISO 27001 , SOC 2 , and PCI DSS/3DS . Audit Support: Act as a key liaison for internal and external auditors, helping to gather evidence, prepare for audits, and track the timely remediation of any findings. Risk Management: Participate in our risk assessment process, helping to identify, analyse, and document information security risks. You'll also assist in developing and monitoring risk treatment plans. Policy & Procedure Maintenance: Help to develop, update, and maintain our information security policies, standards, and procedures to ensure they are current, accurate, and aligned with compliance requirements. Evidence Collection & Review: Automate and streamline the collection of evidence for our various compliance frameworks to ensure audit readiness. Cross-Functional Collaboration: Work closely with our Engineering, Product and Security Operations teams to embed security controls into our processes and culture. Continuous Improvement: Identify opportunities to improve the effectiveness and efficiency of our GRC program and related processes. Requirements Essential A minimum of 3 years of experience in an information security role. Proven experience in supporting and managing compliance efforts for ISO 27001, SOC 2, and PCI DSS. Strong skills in security metrics and reporting. Experience with audit processes and evidence collection. A proactive, organized, and detail-oriented approach to your work. Experience with GRC software is a plus. Desired qualifications, if you have some of these great! CompTIA Security+ Certified Information Systems Auditor (CISA) Certified in Risk and Information Systems Control (CRISC) Certified Information Systems Security Professional (CISSP) Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with BISO Stage 2 - 60 min with Team Members Stage 3 - Final with CTO Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Job Title: BPA Data and Technical Analyst Contract Type: Permanent Working style: Hybrid 50% home/office based The BPA Data and Technical Analyst role is a key position within the BPA Operations team, contributing to the Group's goal of building financial resilience and providing attractive returns on capital. This role involves the implementation of system automation for Bulk Purchase Annuity (BPA) business, covering activities from buy-in to buy-out. The successful candidate will work closely with various departments to enhance the company's digital presence and improve customer engagement. About the Role: Engage with the wider BPA function to interpret and triage pension scheme benefit specifications. Execute data onboarding routines onto the BPA Administration Platform efficiently. Configure benefit calculations within the BPA Administration Platform or oversee third-party configuration. Identify and deliver continuous improvement in data assurance procedures. Maintain and improve data and configuration models and processes. Ensure testing of data and calculation configuration aligns with industry best practices. Produce comprehensive and auditable documentation. Deliver required MI, reports, feeds, and data flow. Act as a subject matter expert in external meetings. Mentor junior analysts. About You: Good understanding of defined benefit pensions calculations and current legislation. Experience with implementing complex spreadsheet-based calculations. Ability to manage, query, and manipulate large data sets. Understanding of the testing lifecycle and comfortable leading testing of automation. Financial background or numerically literate. Experience managing senior stakeholders and working towards deadlines. Collaborative approach and willingness to support a wide range of activities. Continuous improvement mindset and proactive approach to embedding processes. Strong communication and interpersonal skills. About Royal London We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits Inclusion, diversity and belonging We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.

Job Description We're recruiting a Senior Information Security Analyst to support the Chief Information Security Officer in strengthening and evolving the organisation's security posture across Technology Services. This is a hands-on, operational role where you'll play a key part in protecting our systems and customers by identifying, analysing and responding to security threats. In many ways, you'll act as a digital detective, investigating unusual activity, uncovering potential risks, and helping to keep both our customers and organisation safe. You'll also help drive continuous improvement across our security operations capability, influencing how we detect, prevent and respond to risk across the organisation. Key responsibilities Act as a first responder for security incidents, including participation in on-call support Monitor, triage and respond to security alerts and events, prioritising based on risk and impact Analyse security data to identify trends, vulnerabilities and emerging threats Support incident response activity, ensuring effective investigation and resolution Oversee vulnerability management and support patching activities, validating effectiveness through scanning and review Operate and support key security technologies including SIEM, endpoint protection and email/web security tools Monitor external threat intelligence sources and assess relevance to the organisation Produce and report on security metrics, KPIs and operational performance Technical expertise Strong understanding of information security principles, risk management and the threat landscape Experience operating and monitoring security tooling such as SIEM, endpoint protection and email/web security solutions Ability to conduct proactive threat hunting and contribute to improving detection capability Awareness of cloud security controls and standards Experience working with enterprise systems such as Microsoft Active Directory, Windows and Linux Understanding of network security technologies such as proxies, DLP and endpoint controls Skills and experience Experience working within recognised information security frameworks (e.g. ISO27001, NIST) Proven experience in an information security role, ideally within financial services or a regulated environment Strong analytical skills with the ability to interpret data and support decision-making Confident taking ownership and driving issues through to resolution Comfortable challenging processes to improve security outcomes Strong communication skills, both written and verbal Well organised with the ability to manage competing priorities Commitment to continuous professional development (e.g. CISSP or equivalent) About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer Competitive starting salary 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of working time per month in the office. For new team members, an initial period will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. Agency information This vacancy is being managed exclusively by our in-house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates.

Operations Analyst Box Recruitment Solutions is recruiting on behalf of an award-winning telecommunications company that provides innovative connectivity, mobile, broadband, and communications solutions to both B2B and B2C customers. As the business continues to grow, an exciting opportunity has arisen for an Operations Analyst to join the Operations team. This role will be instrumental in helping the business scale by improving internal systems, streamlining workflows, reducing manual processes, and supporting automation initiatives across multiple departments. Working closely with the Head of Operations, you will analyse existing systems, processes, and workflows to identify opportunities for improvement and efficiency. The business operates a variety of platforms including CRM systems, ticketing systems, telecoms management software, and operational tools that support customer onboarding, order processing, service delivery, and ongoing support. As Operations Analyst, you will act as a bridge between operational teams and technical providers, ensuring business requirements are translated into practical technical solutions. You will work across the entire customer journey, from retail and business sales through to provisioning, support, and service delivery, helping to create scalable processes that support continued growth. Key Responsibilities Analyse existing business processes and operational workflows across multiple departments Identify inefficiencies, bottlenecks, and opportunities to improve productivity and service delivery Map, document, and optimise operational processes Gather and translate business requirements into clear technical specifications Work closely with developers, software providers, and external IT partners to deliver solutions Support system integrations, API connectivity, and automation projects Review how systems interact and recommend improvements to increase efficiency and accuracy Help reduce manual processes through automation and workflow enhancements Monitor operational performance and identify opportunities to improve SLAs and turnaround times Create and maintain Standard Operating Procedures (SOPs), user guides, and process documentation Support the implementation of new systems, technologies, and operational tools Maintain records relating to software licences, platforms, and technical documentation Coordinate operational improvement projects and ensure actions are delivered successfully For the Operations Analyst role you must have: Ideally 3 years' experience in an Operations Analyst, Business Analyst, Systems Analyst, Process Improvement, or similar role Strong analytical and problem-solving skills with a process improvement mindset Experience analysing and improving operational workflows and business processes Strong understanding of software platforms, business systems, and operational technologies Experience working with APIs, databases, and system integrations Knowledge of automation tools, workflow optimisation, and low-code/no-code solutions Scripting or coding experience, ideally JavaScript or similar technologies Proven ability to gather, document, and communicate business and technical requirements Experience liaising with developers, software providers, and technical teams Ability to communicate technical concepts clearly to non-technical stakeholders Experience creating SOPs, process documentation, and user guides Excellent organisational, communication, and project coordination skills Telecoms industry experience or similar is essential Employee Benefits Competitive salary with annual KPI-based incentives Healthcare plans Work from home Friday Discounted hardware, mobile, and broadband services Income Protection Life Assurance Holiday Advantage Schemes

About the opportunity Complete the free training, gain a qualification and career guidance - no brainer! Are you ready to launch a career in cyber security? Netcom Training s fully-funded Cyber Security course (NCFE Certificate in Cyber Security Practices, Level 2) equips you with the practical skills employers are actively seeking. From threat intelligence and security testing to incident response and ethical compliance, you ll gain hands-on experience that prepares you for today s fast-growing cyber security and IT roles. Our learners have gone on to roles such as IT support, second line support, junior development, cyber security analysis and business analyst positions, working with companies across tech, logistics, public services and digital sectors. Complete the with, helping you start your career protecting businesses, data and digital systems. Course Details Duration: 5 weeks Format: Online, practical workshops Schedule: Mon-Fri 9:45AM - 2:45PM What you ll learn Principles: Understand cyber security principles and core frameworks Threat Intelligence: Develop expertise to identify risks Testing: Conduct cyber security testing, identify vulnerabilities and implement controls Incident Response: Prepare for and respond to cyber security incidents Ethics: Understand legislation and ethical conduct within cyber security Professional Skills: Build professional skills and behaviours for the sector Protection: Gain practical knowledge to protect and secure digital environments Potential Roles: Cyber Security Analyst IT Support Technician Junior Penetration Tester SOC Analyst Eligibility To apply, you must: Live in the Sheffield area Be aged 19 or over Earn below the gross annual wage cap of £24,570 Not currently be undertaking other government-funded training Not be in the UK on a student, graduate, postgraduate, or sponsored visa, or as a dependent Cost This is a fully-funded course with no fees complete the training, gain essential cyber security skills.

Cyber Security Officer Based in Broxbourne, Hertfordshire Permanent, full-time, 37 hours per week Salary: £46,631 - £51,813 We have an exciting opportunity for a cybersecurity professional with experience in information security, risk management, and compliance, along with the ability to communicate complex security matters to a range of stakeholders. In this role, you ll help protect our systems, data and people by supporting and enhancing our cybersecurity framework. Working closely with colleagues, suppliers and senior stakeholders, you ll co-ordinate cyber risk management activities, maintain key security controls and ensure compliance with relevant standards and best practice. You ll play an important role in strengthening our cyber resilience, leading security awareness initiatives, supporting incident response and helping to embed a security-first culture across the business. Through your work, you ll help ensure security considerations are integrated into projects, processes and decision-making, enabling us to operate safely and confidently in an evolving threat landscape. We re looking for someone with - Experience in an information security and/or cybersecurity role - Experience producing clear policies, procedures, risk registers and reports for non-technical audiences - Good working knowledge of Microsoft 365 and/or Azure AD (Entra ID), endpoint security, email security and core network concepts - An understanding of UK data protection principles and how security controls support compliance - Strong stakeholder management skills - A relevant qualification(s) or evidence of continuous professional development (e.g., Cyber Essentials/Plus familiarity, CompTIA Security+, SC-900, ISO 27001 Foundation, or equivalent experience) A basic DBS check will be required for this role, which we will pay for. We re a social business, based in Turnford and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes, and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities. We enjoy a benefits package that offers something for everyone, including - 27 days holiday per year plus bank holidays (pro rata for part-time colleagues). - Buy and sell holiday scheme. - Cross-organisational bonus scheme. - Up to 12% pension contribution. - Life assurance cover. - Funded health cash plan or subsidised private medical insurance. - Discount vouchers. - Enhanced family leave. - Range of special leave. - Car loans, cycle to work and electric car lease scheme. The closing date for this vacancy is 15th June 2026. We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants who meet the minimum selection criteria for the job. Other organisations may call this role Cyber Security Analyst, Information Security Officer, Information Security Analyst, Cyber Security Specialist, IT Security Officer, IT Security Analyst, Cyber Risk Officer, or Security and Compliance Officer. We re committed to building an inclusive workplace where equity, diversity and inclusion are part of our culture, as we recognise the benefits of a diverse workforce. Our 3-year EDI strategy outlines how we ll achieve this. We strongly welcome applications from underrepresented groups and groups which are identified as a priority within our strategy, including LGBTQIA+, Black, Asian and Minority Ethnic communities, applicants with disabilities and people under 30. We understand that some candidates, particularly from certain groups, may hesitate to apply unless they meet every requirement. While we re looking for people with the right skills and experience, we also value diverse backgrounds and transferable skills. If you meet most of the criteria and believe you d thrive in the role, we encourage you to apply. All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers. So, if you d like to join us as a Cyber Security Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Cyber Security Analyst Taunton, Somerset | On-site | Up to £50,000 per annum + Bonus | Permanent Our client is seeking a Cyber Security Analyst to join their IT department on a permanent basis. This is an excellent opportunity for an individual with a passion for cyber security to play a key role in protecting and enhancing the business's security posture. The successful candidate will support the monitoring, investigation and response to cyber threats, assist with vulnerability management, and help maintain secure systems, networks and infrastructure. Working closely with engineers across the IT team, you will contribute to security improvements, support compliance initiatives, and help ensure the organisation remains protected against evolving cyber risks. This role would suit someone with a strong interest in cyber security, a proactive approach to problem-solving, and a desire to develop their career within a collaborative and forward-thinking environment. Required Experience: Experience working within an IT support, infrastructure, cyber security or IT operations environment. Knowledge of core cyber security principles, including vulnerability management, threat detection and incident response. Experience monitoring and investigating security alerts and events. Understanding of network, endpoint and cloud security concepts. Familiarity with security tools such as SIEM, endpoint protection and vulnerability scanning solutions. Experience supporting security controls and maintaining secure system configurations. Knowledge of information security frameworks and standards such as ISO 27001, Cyber Essentials Plus and PCI DSS. Ability to analyse security data, identify trends and make recommendations for improvement. Strong troubleshooting, analytical and problem-solving skills. Excellent communication skills with the ability to explain technical concepts to a range of stakeholders. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Service & Operations Lead in Service Operations, Technology Directorate Permanent Full time Location - Leeds or London About the role We're seeking a BMC Helix developer to join our ITSM Tools team as an ITSM Technical Analyst. You'll apply your BMC Helix development expertise to a modern ITSM platform and play a key role in driving HelixGPT initiatives and delivering our roadmap. Flexible Working Options Job share Flexible start and end time for each day Part time Calendar adjustments for school runs, gym, appointments 50% in office attendance requirement spread across the month Compressed hours (subject to approval) Working from abroad (subject to approval) Opportunities in Leeds Our modern, accessible office in the City Centre offers a supportive, flexible working environment. Most roles, including this one, are now based in Leeds, providing a meaningful career outside London while collaborating with London colleagues in a hybrid model. A day in the role Start with a short stand up to review priorities, incidents and changes. Manage your planned work in Jira and BMC Smart IT tickets, focusing on high priority items. Participate in weekly meetings and triage calls, maintain a monthly rota for support days, and provide technical support for the ITSM platform. Work autonomously but within established priorities, processes, and governance. Collaborate across Tech and the wider Bank, communicating clearly and keeping stakeholders up to date. Role Requirements Do you enjoy turning real service problems into well designed technical solutions, experimenting with automation and continuously improving platform performance? If so, you'll fit in well here. Minimum Criteria Minimum 3 years of hands on experience developing and troubleshooting BMC Helix modules (Incident, Problem, Change, CMDB, Service Catalog). Experience with Smart IT, DWPC and Helix Dashboards. Experience developing workflows and automation in a PWA enabled environment. Experience troubleshooting customisations, integrations (REST API, Pentaho Spoon) and performance using logs. Experience creating Service Catalog requests in DWPC and dashboards in Helix Dashboards. Essential Criteria Strong developer mindset for IT service management, building and improving solutions. Ability to turn user stories into well designed, supportable solutions. Enjoy problem solving, continuous improvement and working in an agile or iterative delivery environment. Works well with a range of stakeholders including end users and vendors. Desirable Criteria Experience with BMC Helix beyond core ITSM modules, such as CMDB configuration, Discovery, Service Models, or data quality. Exposure to scripting languages like SQL or Python. Exposure to AI enabled functionality or data driven service improvements that led to process changes. How This Role Fits into the Wider Bank The role sits within the Service Operations and Tooling area of the Service Division in Technology, responsible for managing the Bank's ITSM tooling. It supports the Bank's mission by ensuring reliable IT services and enabling greater efficiency through modernisation and AI tooling. Our Approach to Inclusion The Bank values diversity, equity and inclusion, building an inclusive culture that reflects society. We celebrate all forms of diversity, including age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. Salary and Benefits Information Leeds: £37,120 - £42,210 London: £41,680 - £46,890 Non contributory pension with a guaranteed retirement benefit of 1/80th of annual salary per year worked (options to adjust rates). A discretionary performance award based on the current award pool. 8% benefits allowance with the option to take it as salary or purchase flexible benefits. 26 days annual leave with the option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment requires National Security Vetting clearance, which may take 6 to 12 weeks post offer. Additional Bank security checks will also be required. More details are provided in the Bank's Privacy Notice. Closing Date This role closes on 22 June 2026.

Service & Operations Lead in Service Operations, Technology Directorate Permanent Full time Location - Leeds or London About the role We're seeking a BMC Helix developer to join our ITSM Tools team as an ITSM Technical Analyst. You'll apply your BMC Helix development expertise to a modern ITSM platform and play a key role in driving HelixGPT initiatives and delivering our roadmap. Flexible Working Options Job share Flexible start and end time for each day Part time Calendar adjustments for school runs, gym, appointments 50% in office attendance requirement spread across the month Compressed hours (subject to approval) Working from abroad (subject to approval) Opportunities in Leeds Our modern, accessible office in the City Centre offers a supportive, flexible working environment. Most roles, including this one, are now based in Leeds, providing a meaningful career outside London while collaborating with London colleagues in a hybrid model. A day in the role Start with a short stand up to review priorities, incidents and changes. Manage your planned work in Jira and BMC Smart IT tickets, focusing on high priority items. Participate in weekly meetings and triage calls, maintain a monthly rota for support days, and provide technical support for the ITSM platform. Work autonomously but within established priorities, processes, and governance. Collaborate across Tech and the wider Bank, communicating clearly and keeping stakeholders up to date. Role Requirements Do you enjoy turning real service problems into well designed technical solutions, experimenting with automation and continuously improving platform performance? If so, you'll fit in well here. Minimum Criteria Minimum 3 years of hands on experience developing and troubleshooting BMC Helix modules (Incident, Problem, Change, CMDB, Service Catalog). Experience with Smart IT, DWPC and Helix Dashboards. Experience developing workflows and automation in a PWA enabled environment. Experience troubleshooting customisations, integrations (REST API, Pentaho Spoon) and performance using logs. Experience creating Service Catalog requests in DWPC and dashboards in Helix Dashboards. Essential Criteria Strong developer mindset for IT service management, building and improving solutions. Ability to turn user stories into well designed, supportable solutions. Enjoy problem solving, continuous improvement and working in an agile or iterative delivery environment. Works well with a range of stakeholders including end users and vendors. Desirable Criteria Experience with BMC Helix beyond core ITSM modules, such as CMDB configuration, Discovery, Service Models, or data quality. Exposure to scripting languages like SQL or Python. Exposure to AI enabled functionality or data driven service improvements that led to process changes. How This Role Fits into the Wider Bank The role sits within the Service Operations and Tooling area of the Service Division in Technology, responsible for managing the Bank's ITSM tooling. It supports the Bank's mission by ensuring reliable IT services and enabling greater efficiency through modernisation and AI tooling. Our Approach to Inclusion The Bank values diversity, equity and inclusion, building an inclusive culture that reflects society. We celebrate all forms of diversity, including age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. Salary and Benefits Information Leeds: £37,120 - £42,210 London: £41,680 - £46,890 Non contributory pension with a guaranteed retirement benefit of 1/80th of annual salary per year worked (options to adjust rates). A discretionary performance award based on the current award pool. 8% benefits allowance with the option to take it as salary or purchase flexible benefits. 26 days annual leave with the option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment requires National Security Vetting clearance, which may take 6 to 12 weeks post offer. Additional Bank security checks will also be required. More details are provided in the Bank's Privacy Notice. Closing Date This role closes on 22 June 2026.