Senior Infrastructure Engineer (Endpoint) Barbican, London Hybrid Working (One office day a week) Fixed-Term Contract till end of 2026 Full-Time Competitive salary available, depending on experience 37.5 hours per week At Nuffield Health, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you. We are looking for a Senior Infrastructure Engineer who is passionate about endpoint technology and modern engineering practices. As an experienced endpoint engineer, you will actively contribute to the design, build and distribution of enterprise-wide endpoint solutions, working closely with architects, other engineers, and delivery managers to plan, implement, and support these secure and robust solutions. You'll also play a key role in shaping our infrastructure engineering strategy, driving us towards modern endpoint solutions, infrastructure/configuration-as-code and automation. Qualifications Demonstrable experience with Windows OS, Identity and Access, MS Teams, Microsoft cloud solutions, Digital Workspace (Enterprise Desktop & Mobility), Microsoft 365 Security & Compliance, device hardening and compliance, vulnerability management tooling, IOS and Android device management. Expertise in both Microsoft Endpoint Configuration Manager, SCCM and Intune, with experience in Group Policy Definition and Intune Policies and setup for BYOD access to corporate applications and AV on corporate tablets. Knowledge of Windows 365 and different provisioning options. The desire to drive high standards and practices and the willingness to collaborate with, coach and mentor other engineers. A passion for debugging issues and solving problems - identifying, analysing, and resolving issues in a strategic way, and continuously improving our solutions. Experience with configuration and change management, incident/problem resolution, and evolving endpoint solutions based on modern infrastructure standards and practices including automation, observability, and continuous deployment. Experience working collaboratively with architects and project managers to agree enterprise-wide solution designs and standards and plan the implementation of these across both a central and multi-region estate. What We Offer The opportunity to be the Senior Engineer in the Endpoint Infrastructure Team and enhance Endpoint Management across Nuffield Health - recommending the technologies, tools and ways of working that we adopt to build, deploy and run our healthcare solutions. Support for you to develop strategic and tactical infrastructure engineering roadmaps for technologies and services across your area of responsibility. The chance to contribute to, and evolve, our technology-wide engineering standards and practices, along with the support in ensuring that these are adopted and maintained. A wide variety of interesting and challenging work that spans many of our customer-facing solutions, through to managing the infrastructure that our most business-critical systems depend on. The chance to further grow established teams of enthusiastic engineers from Associate to Lead level; helping them to expand their skills and develop their careers alongside your own. Opportunities to learn and develop your career while staying close to your engineering roots. An environment that allows you to perform at your best work, working collaboratively with like-minded colleagues who are focussed on improving the health of our nation and making a real difference to peoples' everyday lives. Benefits package including fitness, lifestyle, health and well being rewards such as free gym membership, health assessments, retail discounts and pension options.
26/05/2026
Full time
Senior Infrastructure Engineer (Endpoint) Barbican, London Hybrid Working (One office day a week) Fixed-Term Contract till end of 2026 Full-Time Competitive salary available, depending on experience 37.5 hours per week At Nuffield Health, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you. We are looking for a Senior Infrastructure Engineer who is passionate about endpoint technology and modern engineering practices. As an experienced endpoint engineer, you will actively contribute to the design, build and distribution of enterprise-wide endpoint solutions, working closely with architects, other engineers, and delivery managers to plan, implement, and support these secure and robust solutions. You'll also play a key role in shaping our infrastructure engineering strategy, driving us towards modern endpoint solutions, infrastructure/configuration-as-code and automation. Qualifications Demonstrable experience with Windows OS, Identity and Access, MS Teams, Microsoft cloud solutions, Digital Workspace (Enterprise Desktop & Mobility), Microsoft 365 Security & Compliance, device hardening and compliance, vulnerability management tooling, IOS and Android device management. Expertise in both Microsoft Endpoint Configuration Manager, SCCM and Intune, with experience in Group Policy Definition and Intune Policies and setup for BYOD access to corporate applications and AV on corporate tablets. Knowledge of Windows 365 and different provisioning options. The desire to drive high standards and practices and the willingness to collaborate with, coach and mentor other engineers. A passion for debugging issues and solving problems - identifying, analysing, and resolving issues in a strategic way, and continuously improving our solutions. Experience with configuration and change management, incident/problem resolution, and evolving endpoint solutions based on modern infrastructure standards and practices including automation, observability, and continuous deployment. Experience working collaboratively with architects and project managers to agree enterprise-wide solution designs and standards and plan the implementation of these across both a central and multi-region estate. What We Offer The opportunity to be the Senior Engineer in the Endpoint Infrastructure Team and enhance Endpoint Management across Nuffield Health - recommending the technologies, tools and ways of working that we adopt to build, deploy and run our healthcare solutions. Support for you to develop strategic and tactical infrastructure engineering roadmaps for technologies and services across your area of responsibility. The chance to contribute to, and evolve, our technology-wide engineering standards and practices, along with the support in ensuring that these are adopted and maintained. A wide variety of interesting and challenging work that spans many of our customer-facing solutions, through to managing the infrastructure that our most business-critical systems depend on. The chance to further grow established teams of enthusiastic engineers from Associate to Lead level; helping them to expand their skills and develop their careers alongside your own. Opportunities to learn and develop your career while staying close to your engineering roots. An environment that allows you to perform at your best work, working collaboratively with like-minded colleagues who are focussed on improving the health of our nation and making a real difference to peoples' everyday lives. Benefits package including fitness, lifestyle, health and well being rewards such as free gym membership, health assessments, retail discounts and pension options.
Job title: Senior Platform Automation Engineer Location: Stoke-on-Trent, Permanent Onsite Salary: £75,000 - £85,000 (DOE) + benefits Strategic & Principal Responsibilities Contribute to strategic direction for on premise platform automation Define automation standards, patterns, and reference architectures for secure on premise infrastructure Shape the long term roadmap for Infrastructure as Code adoption, modernising traditional infrastructure practices safely within defence environments Act as a technical authority and decision maker for platform automation approaches, tools, and designs Influence senior stakeholders, architects, security teams, and delivery leads on platform strategy, risk, and investment priorities Infrastructure as Code & Automation Delivery Design, build, and maintain Infrastructure as Code (IaC) for the automated provisioning and lifecycle management of on premise CWEs Develop reusable, version controlled automation artefacts to standardise infrastructure builds across environments Lead the transition from manual and bespoke builds to repeatable, code driven infrastructure delivery Ensure all infrastructure changes are auditable, reproducible, and aligned with secure delivery practices Security, Assurance & Compliance Embed defence grade security controls, identity integration, and configuration hardening into all automation Design infrastructure automation to support accreditation, assurance, and audit requirements Work closely with security and compliance teams to ensure platforms meet customer and regulatory expectations CI/CD & Environment Lifecycle Management Integrate Infrastructure as Code into CI/CD pipelines to support controlled, repeatable platform changes Define and implement safe promotion models across development, test, and production environments Automate environment provisioning, modification, and decommissioning to support customer lifecycle needs Operational Reliability & Continuous Improvement Improve reliability and reduce operational risk by identifying automation gaps and replacing manual processes Support incident analysis and drive preventative improvement through enhanced automation Actively manage technical debt within platform automation codebases Continuously refine automation to improve efficiency, quality, and resilience Leadership, Coaching & Enablement Provide senior technical leadership and mentoring to Junior and Graduate engineers Set expectations for coding quality, automation practices, and operational ownership Enable delivery and operations teams to safely consume platform automation through clear guidance and tooling Contribute to engineering culture, promoting automation first, code driven delivery Education and Experience Requirements Essential Experience Significant, hands on experience designing, building, and operating on premise infrastructure platforms within enterprise or highly regulated environments Proven experience delivering Infrastructure as Code (IaC) to automate the provisioning and lifecycle management of infrastructure Demonstrable experience working in security constrained or regulated environments, such as defence, government, or critical national infrastructure Experience contributing to or establishing technical standards, automation patterns, and strategic direction for platform engineering Technical Experience Strong experience with Nutanix hyperconverged infrastructure, including cluster design, operation, and automation Experience supporting or automating Citrix platforms (e.g. virtual apps and desktops) within secure enterprise environments Solid understanding of traditional data centre technologies including compute, storage, networking, and identity services Hands on experience building, configuring, and automating SQL Server platforms Experience supporting multi tier enterprise applications hosted on on premise infrastructure Understanding of how collaboration platforms are underpinned by identity, database, and application services Automation & Infrastructure as Code Strong practical experience with Infrastructure as Code tools (e.g. Terraform, Ansible, PowerShell DSC, or equivalent) Proven ability to create reusable, version controlled automation artefacts Experience integrating infrastructure automation into CI/CD pipelines Experience embedding security controls, identity integration, access models, and configuration hardening into automated builds Familiarity with accreditation, assurance, and audit processes in secure environments Experience supporting live platforms, responding to incidents, and driving automation led improvements Leadership & Professional Experience Experience operating as a senior technical engineer, providing guidance and technical leadership to peers Proven ability to influence technical direction and challenge legacy approaches with pragmatic, automation led solutions Comfortable acting as a trusted technical advisor to architects, security teams, and delivery stakeholders We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
26/05/2026
Full time
Job title: Senior Platform Automation Engineer Location: Stoke-on-Trent, Permanent Onsite Salary: £75,000 - £85,000 (DOE) + benefits Strategic & Principal Responsibilities Contribute to strategic direction for on premise platform automation Define automation standards, patterns, and reference architectures for secure on premise infrastructure Shape the long term roadmap for Infrastructure as Code adoption, modernising traditional infrastructure practices safely within defence environments Act as a technical authority and decision maker for platform automation approaches, tools, and designs Influence senior stakeholders, architects, security teams, and delivery leads on platform strategy, risk, and investment priorities Infrastructure as Code & Automation Delivery Design, build, and maintain Infrastructure as Code (IaC) for the automated provisioning and lifecycle management of on premise CWEs Develop reusable, version controlled automation artefacts to standardise infrastructure builds across environments Lead the transition from manual and bespoke builds to repeatable, code driven infrastructure delivery Ensure all infrastructure changes are auditable, reproducible, and aligned with secure delivery practices Security, Assurance & Compliance Embed defence grade security controls, identity integration, and configuration hardening into all automation Design infrastructure automation to support accreditation, assurance, and audit requirements Work closely with security and compliance teams to ensure platforms meet customer and regulatory expectations CI/CD & Environment Lifecycle Management Integrate Infrastructure as Code into CI/CD pipelines to support controlled, repeatable platform changes Define and implement safe promotion models across development, test, and production environments Automate environment provisioning, modification, and decommissioning to support customer lifecycle needs Operational Reliability & Continuous Improvement Improve reliability and reduce operational risk by identifying automation gaps and replacing manual processes Support incident analysis and drive preventative improvement through enhanced automation Actively manage technical debt within platform automation codebases Continuously refine automation to improve efficiency, quality, and resilience Leadership, Coaching & Enablement Provide senior technical leadership and mentoring to Junior and Graduate engineers Set expectations for coding quality, automation practices, and operational ownership Enable delivery and operations teams to safely consume platform automation through clear guidance and tooling Contribute to engineering culture, promoting automation first, code driven delivery Education and Experience Requirements Essential Experience Significant, hands on experience designing, building, and operating on premise infrastructure platforms within enterprise or highly regulated environments Proven experience delivering Infrastructure as Code (IaC) to automate the provisioning and lifecycle management of infrastructure Demonstrable experience working in security constrained or regulated environments, such as defence, government, or critical national infrastructure Experience contributing to or establishing technical standards, automation patterns, and strategic direction for platform engineering Technical Experience Strong experience with Nutanix hyperconverged infrastructure, including cluster design, operation, and automation Experience supporting or automating Citrix platforms (e.g. virtual apps and desktops) within secure enterprise environments Solid understanding of traditional data centre technologies including compute, storage, networking, and identity services Hands on experience building, configuring, and automating SQL Server platforms Experience supporting multi tier enterprise applications hosted on on premise infrastructure Understanding of how collaboration platforms are underpinned by identity, database, and application services Automation & Infrastructure as Code Strong practical experience with Infrastructure as Code tools (e.g. Terraform, Ansible, PowerShell DSC, or equivalent) Proven ability to create reusable, version controlled automation artefacts Experience integrating infrastructure automation into CI/CD pipelines Experience embedding security controls, identity integration, access models, and configuration hardening into automated builds Familiarity with accreditation, assurance, and audit processes in secure environments Experience supporting live platforms, responding to incidents, and driving automation led improvements Leadership & Professional Experience Experience operating as a senior technical engineer, providing guidance and technical leadership to peers Proven ability to influence technical direction and challenge legacy approaches with pragmatic, automation led solutions Comfortable acting as a trusted technical advisor to architects, security teams, and delivery stakeholders We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Senior Infrastructure Engineer (Endpoint) Barbican, London Hybrid Working (One office day a week) Fixed-Term Contract till end of 2026 Full-Time Competitive salary available, depending on experience 37.5 hours per week At Nuffield Health, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you. We are looking for a Senior Infrastructure Engineer who is passionate about endpoint technology and modern engineering practices. As an experienced endpoint engineer, you will actively contribute to the design, build and distribution of enterprise-wide endpoint solutions, working closely with architects, other engineers, and delivery managers to plan, implement, and support these secure and robust solutions. You'll also play a key role in shaping our infrastructure engineering strategy, driving us towards modern endpoint solutions, infrastructure/configuration-as-code and automation. Qualifications Demonstrable experience with Windows OS, Identity and Access, MS Teams, Microsoft cloud solutions, Digital Workspace (Enterprise Desktop & Mobility), Microsoft 365 Security & Compliance, device hardening and compliance, vulnerability management tooling, IOS and Android device management. Expertise in both Microsoft Endpoint Configuration Manager, SCCM and Intune, with experience in Group Policy Definition and Intune Policies and setup for BYOD access to corporate applications and AV on corporate tablets. Knowledge of Windows 365 and different provisioning options. The desire to drive high standards and practices and the willingness to collaborate with, coach and mentor other engineers. A passion for debugging issues and solving problems - identifying, analysing, and resolving issues in a strategic way, and continuously improving our solutions. Experience with configuration and change management, incident/problem resolution, and evolving endpoint solutions based on modern infrastructure standards and practices including automation, observability, and continuous deployment. Experience working collaboratively with architects and project managers to agree enterprise-wide solution designs and standards and plan the implementation of these across both a central and multi-region estate. What We Offer The opportunity to be the Senior Engineer in the Endpoint Infrastructure Team and enhance Endpoint Management across Nuffield Health - recommending the technologies, tools and ways of working that we adopt to build, deploy and run our healthcare solutions. Support for you to develop strategic and tactical infrastructure engineering roadmaps for technologies and services across your area of responsibility. The chance to contribute to, and evolve, our technology-wide engineering standards and practices, along with the support in ensuring that these are adopted and maintained. A wide variety of interesting and challenging work that spans many of our customer-facing solutions, through to managing the infrastructure that our most business-critical systems depend on. The chance to further grow established teams of enthusiastic engineers from Associate to Lead level; helping them to expand their skills and develop their careers alongside your own. Opportunities to learn and develop your career while staying close to your engineering roots. An environment that allows you to perform at your best work, working collaboratively with like-minded colleagues who are focussed on improving the health of our nation and making a real difference to peoples' everyday lives. Benefits package including fitness, lifestyle, health and well being rewards such as free gym membership, health assessments, retail discounts and pension options.
26/05/2026
Full time
Senior Infrastructure Engineer (Endpoint) Barbican, London Hybrid Working (One office day a week) Fixed-Term Contract till end of 2026 Full-Time Competitive salary available, depending on experience 37.5 hours per week At Nuffield Health, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you. We are looking for a Senior Infrastructure Engineer who is passionate about endpoint technology and modern engineering practices. As an experienced endpoint engineer, you will actively contribute to the design, build and distribution of enterprise-wide endpoint solutions, working closely with architects, other engineers, and delivery managers to plan, implement, and support these secure and robust solutions. You'll also play a key role in shaping our infrastructure engineering strategy, driving us towards modern endpoint solutions, infrastructure/configuration-as-code and automation. Qualifications Demonstrable experience with Windows OS, Identity and Access, MS Teams, Microsoft cloud solutions, Digital Workspace (Enterprise Desktop & Mobility), Microsoft 365 Security & Compliance, device hardening and compliance, vulnerability management tooling, IOS and Android device management. Expertise in both Microsoft Endpoint Configuration Manager, SCCM and Intune, with experience in Group Policy Definition and Intune Policies and setup for BYOD access to corporate applications and AV on corporate tablets. Knowledge of Windows 365 and different provisioning options. The desire to drive high standards and practices and the willingness to collaborate with, coach and mentor other engineers. A passion for debugging issues and solving problems - identifying, analysing, and resolving issues in a strategic way, and continuously improving our solutions. Experience with configuration and change management, incident/problem resolution, and evolving endpoint solutions based on modern infrastructure standards and practices including automation, observability, and continuous deployment. Experience working collaboratively with architects and project managers to agree enterprise-wide solution designs and standards and plan the implementation of these across both a central and multi-region estate. What We Offer The opportunity to be the Senior Engineer in the Endpoint Infrastructure Team and enhance Endpoint Management across Nuffield Health - recommending the technologies, tools and ways of working that we adopt to build, deploy and run our healthcare solutions. Support for you to develop strategic and tactical infrastructure engineering roadmaps for technologies and services across your area of responsibility. The chance to contribute to, and evolve, our technology-wide engineering standards and practices, along with the support in ensuring that these are adopted and maintained. A wide variety of interesting and challenging work that spans many of our customer-facing solutions, through to managing the infrastructure that our most business-critical systems depend on. The chance to further grow established teams of enthusiastic engineers from Associate to Lead level; helping them to expand their skills and develop their careers alongside your own. Opportunities to learn and develop your career while staying close to your engineering roots. An environment that allows you to perform at your best work, working collaboratively with like-minded colleagues who are focussed on improving the health of our nation and making a real difference to peoples' everyday lives. Benefits package including fitness, lifestyle, health and well being rewards such as free gym membership, health assessments, retail discounts and pension options.
We are seeking a highly skilled Data Scientist with strong expertise in Microsoft Power BI, advanced analytics, data modelling, and machine learning. You will work closely with cross functional teams to develop data-driven solutions, create high-quality reporting products, and deliver actionable insights that directly support strategic business decisions. This role is ideal for someone who combines technical depth with strong communication and business awareness. What you'll do Power BI Development Develop, maintain, and optimise reports using Power BI Desktop Build robust data models using Dataflows and Semantic Models Apply strong expertise in Power Query and DAX for data transformation Create and manage Paginated Reports in Power BI Report Builder Deploy reporting solutions through Power BI capacities, deployment pipelines, and organisational apps Translate high level design requirements into intuitive, visually impactful dashboards Data Science & Advanced Analytics Apply advanced algorithms and modelling techniques to analyse complex datasets Use machine learning, AI algorithms, and deep learning methods to solve business problems Write high quality, efficient Python code using relevant libraries for data analysis and modelling Build, evaluate, and optimise predictive models and statistical solutions Analytical & Problem Solving Troubleshoot and resolve complex data and reporting issues Validate assumptions using strong analytical and critical thinking skills Work closely with business stakeholders, technical teams, and product owners Gather business requirements and translate them into scalable technical solutions Communicate complex analytical concepts clearly to non technical stakeholders DevOps / CI/CD Apply DevOps practices to enhance analytics and reporting workflows Work with Azure DevOps or similar platforms for CI/CD pipelines and version control Contribute to automation, testing, and deployment of data products What to bring Extensive experience with the Power BI ecosystem (Desktop, Service, Dataflows, Semantic Models) Strong knowledge of Power Query, DAX, and data modelling best practices Experience with Paginated Reports and enterprise reporting Understanding of capacity management, governance models, and structured deployment processes Ability to design intuitive, user friendly, and aesthetically strong dashboards Hands on experience with ML, AI, and deep learning techniques Practical understanding of supervised, unsupervised, and reinforcement learning Experience with Python, including pandas, NumPy, scikit learn, TensorFlow, or PyTorch Background in model development, testing, optimisation, and evaluation Knowledge of feature engineering and handling unstructured data is advantageous Experience with ETL/ELT processes and data pipeline development Strong SQL skills and experience working with relational databases Familiarity with cloud data services such as Azure Data Lake, Azure SQL, or Synapse Knowledge of data governance, reliability, and security best practices Analytical & Problem Solving Excellent ability to interpret complex datasets and deliver meaningful insights Strong ability to debug and troubleshoot data, modelling, and reporting challenges Proven analytical mindset with attention to detail Ability to work effectively with cross functional teams Confident presenting insights to senior and non technical audiences DevOps, CI/CD & Cloud Hands on experience with Azure DevOps or similar tools Understanding of version control, branching strategies, and automated workflows Experience deploying ML or analytics solutions into production environments Knowledge of MLOps principles is a plus Preferred Certifications Microsoft Certified: Power BI Data Analyst Associate Additional cloud or data certifications (Azure, AWS, GCP) are beneficial What You'll Get in Return: For employees, we're committed to recognising and rewarding hard work. Our competitive salary and benefits package includes; Company Pension Scheme, Private Medical & Dental Insurance, Group Income Protection, Group Life Assurance, Cycle to Work and Electric Car Salary Sacrifice Scheme. We also invest in your development. If you choose to self study in your own time, we'll fund your study materials and exam fees - and once you pass, you'll receive an incentive bonus. How to Apply We're committed to creating an inclusive and accessible recruitment process.If you have any access needs or require adjustments at any stage of the application or assessment process, please let us know - we're happy to support you. Please note:All offers of employment will be subject to background checks and confirmation of the right to work in the UK. Contract Type: Contract or Permanent considered Apply nowto be part of a team that values initiative, collaboration, and continuous improvement; Talk to us today to explore how we can support your organisation's technology needs.
23/05/2026
Full time
We are seeking a highly skilled Data Scientist with strong expertise in Microsoft Power BI, advanced analytics, data modelling, and machine learning. You will work closely with cross functional teams to develop data-driven solutions, create high-quality reporting products, and deliver actionable insights that directly support strategic business decisions. This role is ideal for someone who combines technical depth with strong communication and business awareness. What you'll do Power BI Development Develop, maintain, and optimise reports using Power BI Desktop Build robust data models using Dataflows and Semantic Models Apply strong expertise in Power Query and DAX for data transformation Create and manage Paginated Reports in Power BI Report Builder Deploy reporting solutions through Power BI capacities, deployment pipelines, and organisational apps Translate high level design requirements into intuitive, visually impactful dashboards Data Science & Advanced Analytics Apply advanced algorithms and modelling techniques to analyse complex datasets Use machine learning, AI algorithms, and deep learning methods to solve business problems Write high quality, efficient Python code using relevant libraries for data analysis and modelling Build, evaluate, and optimise predictive models and statistical solutions Analytical & Problem Solving Troubleshoot and resolve complex data and reporting issues Validate assumptions using strong analytical and critical thinking skills Work closely with business stakeholders, technical teams, and product owners Gather business requirements and translate them into scalable technical solutions Communicate complex analytical concepts clearly to non technical stakeholders DevOps / CI/CD Apply DevOps practices to enhance analytics and reporting workflows Work with Azure DevOps or similar platforms for CI/CD pipelines and version control Contribute to automation, testing, and deployment of data products What to bring Extensive experience with the Power BI ecosystem (Desktop, Service, Dataflows, Semantic Models) Strong knowledge of Power Query, DAX, and data modelling best practices Experience with Paginated Reports and enterprise reporting Understanding of capacity management, governance models, and structured deployment processes Ability to design intuitive, user friendly, and aesthetically strong dashboards Hands on experience with ML, AI, and deep learning techniques Practical understanding of supervised, unsupervised, and reinforcement learning Experience with Python, including pandas, NumPy, scikit learn, TensorFlow, or PyTorch Background in model development, testing, optimisation, and evaluation Knowledge of feature engineering and handling unstructured data is advantageous Experience with ETL/ELT processes and data pipeline development Strong SQL skills and experience working with relational databases Familiarity with cloud data services such as Azure Data Lake, Azure SQL, or Synapse Knowledge of data governance, reliability, and security best practices Analytical & Problem Solving Excellent ability to interpret complex datasets and deliver meaningful insights Strong ability to debug and troubleshoot data, modelling, and reporting challenges Proven analytical mindset with attention to detail Ability to work effectively with cross functional teams Confident presenting insights to senior and non technical audiences DevOps, CI/CD & Cloud Hands on experience with Azure DevOps or similar tools Understanding of version control, branching strategies, and automated workflows Experience deploying ML or analytics solutions into production environments Knowledge of MLOps principles is a plus Preferred Certifications Microsoft Certified: Power BI Data Analyst Associate Additional cloud or data certifications (Azure, AWS, GCP) are beneficial What You'll Get in Return: For employees, we're committed to recognising and rewarding hard work. Our competitive salary and benefits package includes; Company Pension Scheme, Private Medical & Dental Insurance, Group Income Protection, Group Life Assurance, Cycle to Work and Electric Car Salary Sacrifice Scheme. We also invest in your development. If you choose to self study in your own time, we'll fund your study materials and exam fees - and once you pass, you'll receive an incentive bonus. How to Apply We're committed to creating an inclusive and accessible recruitment process.If you have any access needs or require adjustments at any stage of the application or assessment process, please let us know - we're happy to support you. Please note:All offers of employment will be subject to background checks and confirmation of the right to work in the UK. Contract Type: Contract or Permanent considered Apply nowto be part of a team that values initiative, collaboration, and continuous improvement; Talk to us today to explore how we can support your organisation's technology needs.
Hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description We are currently looking for a highly customer-focused and enthusiastic Deskside Support Engineer, with a genuine interest in solving IT issues, to support our client based in Walton Oaks. The successful candidate should be technically competent, possess good communication skills, be ready to learn, & thrive in a fast-paced regulated environment. The successful candidate will support desktops and connected devices in office areas, as well as support various pieces of infrastructure including network printers, & network hardware & server hardware in a Hands & Eyes manner. Responsibilities Working on behalf of DXC Technology. Providing wide ranging Deskside support to end users in office environments Work to resolve issues accurately and efficiently, within set targets and in a professional manner Maintain a dedicated commitment to service quality & customer experience Take ownership of tickets escalated from the service desk & other teams, handling them appropriately Work comfortably on your own, identifying and prioritising incidents, requests, & escalations accordingly Work well within the client environment Ensure that all activity is accurately documented and recorded in line with ITIL practises Contribute to the creation and up-keep of Knowledge Base Articles Be comfortable working in a highly regulated environment, adhering to local and global policies Work healthily and safely, in accordance with DXC training and policies Adhere to all IT Asset Management procedures & policies Build and deploy PCs, patch network points, troubleshoot printer problems, support standard software packages, and other general "IT" tasks Be prepared to engage with ad-hoc tasks with a best effort and positive attitude Work comfortably in comms areas and data centres, providing "Hands and Eyes" support to other teams as well as taking ownership and providing on-the-ground feedback and guidance to offshore teams Be ready and willing to learn new skills and procedures, growing and provide greater support for colleagues and clients Essential Skills Ready to learn and face new challenges Excellent written and verbal communication skills Ability to work independently and as part of a small team Ability to work well with global teams Experience of working in Desktop support role (3yrs+) Tested software and hardware troubleshooting skills Experience of supporting Windows 10 Experience of supporting Microsoft Office suites including Office 365 Experiencing working in a highly regulated / ITIL environment, with appropriate service / ticketing systems Proficiency with Network Infrastructure e.g. switches, routers, APs, patching, network architecture knowledge Server Hardware support experiencing (racking & providing Hands & Eyes support) Printer hardware knowledge Willingness to support essential out of hours work when required At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
22/05/2026
Full time
Hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description We are currently looking for a highly customer-focused and enthusiastic Deskside Support Engineer, with a genuine interest in solving IT issues, to support our client based in Walton Oaks. The successful candidate should be technically competent, possess good communication skills, be ready to learn, & thrive in a fast-paced regulated environment. The successful candidate will support desktops and connected devices in office areas, as well as support various pieces of infrastructure including network printers, & network hardware & server hardware in a Hands & Eyes manner. Responsibilities Working on behalf of DXC Technology. Providing wide ranging Deskside support to end users in office environments Work to resolve issues accurately and efficiently, within set targets and in a professional manner Maintain a dedicated commitment to service quality & customer experience Take ownership of tickets escalated from the service desk & other teams, handling them appropriately Work comfortably on your own, identifying and prioritising incidents, requests, & escalations accordingly Work well within the client environment Ensure that all activity is accurately documented and recorded in line with ITIL practises Contribute to the creation and up-keep of Knowledge Base Articles Be comfortable working in a highly regulated environment, adhering to local and global policies Work healthily and safely, in accordance with DXC training and policies Adhere to all IT Asset Management procedures & policies Build and deploy PCs, patch network points, troubleshoot printer problems, support standard software packages, and other general "IT" tasks Be prepared to engage with ad-hoc tasks with a best effort and positive attitude Work comfortably in comms areas and data centres, providing "Hands and Eyes" support to other teams as well as taking ownership and providing on-the-ground feedback and guidance to offshore teams Be ready and willing to learn new skills and procedures, growing and provide greater support for colleagues and clients Essential Skills Ready to learn and face new challenges Excellent written and verbal communication skills Ability to work independently and as part of a small team Ability to work well with global teams Experience of working in Desktop support role (3yrs+) Tested software and hardware troubleshooting skills Experience of supporting Windows 10 Experience of supporting Microsoft Office suites including Office 365 Experiencing working in a highly regulated / ITIL environment, with appropriate service / ticketing systems Proficiency with Network Infrastructure e.g. switches, routers, APs, patching, network architecture knowledge Server Hardware support experiencing (racking & providing Hands & Eyes support) Printer hardware knowledge Willingness to support essential out of hours work when required At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Job title: Business Analyst - Strategic Remote Access Contract: 3 months (possibility of extension) Location: London (hybrid) Job Description We are seeking a highly capable and detail driven Business Analyst to support a major remote access transformation programme spanning corporate, retail, and operational technology environments. The successful candidate will lead the requirements gathering, analysis, and documentation of all currently undocumented business requirements relating to Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT, and remote access capabilities across a large scale FMCG / supermarket organisation. This role will work closely with the Remote Access Project Manager, engineering teams, security, operations, and business stakeholders to ensure that all functional and non functional requirements are captured, validated, prioritised, and translated into actionable deliverables. The Business Analyst will play a critical role in shaping solution design, ensuring alignment with business needs, and supporting the delivery of secure, scalable, and user centric remote access services. Key Responsibilities Lead structured requirements gathering activities, including workshops, interviews, process reviews, and analysis of existing documentation across corporate, retail, and OT environments. Identify, document, and validate all business requirements related to remote access, including AVD usage patterns, Zscaler access flows, IoT/OT connectivity needs, and store based operational requirements. Map current state processes and user journeys, identifying gaps, pain points, and undocumented dependencies across remote access workflows. Define future state processes aligned to programme objectives, security standards, and operational constraints. Translate business needs into clear functional and non functional requirements, user stories, acceptance criteria, and process artefacts. Collaborate with technical teams to ensure requirements are feasible, aligned with architectural principles, and fully understood prior to design and build. Support the creation of solution options, ensuring business impacts, risks, and trade offs are clearly articulated. Work closely with retail and FMCG stakeholders, capturing store specific requirements such as device access, POS systems, handheld devices, IoT sensors, and operational workflows. Document remote access requirements for OT environments, including secure connectivity, segmentation, and device level constraints. Ensure requirements traceability from discovery through to delivery, testing, and operational handover. Support test planning and UAT, ensuring test cases align to documented requirements and business expectations. Maintain high quality documentation, including BRDs, process maps, user stories, data flows, and decision logs. Act as a bridge between business and technical teams, ensuring clarity, alignment, and timely decision making. Essential Skills and Experience Proven experience as a Business Analyst within infrastructure, security, remote access, or cloud transformation programmes. Strong understanding of Azure Virtual Desktop, user personas, application delivery, and remote access workflows. Experience working with Zscaler (ZIA/ZPA) or similar secure remote access technologies. Exposure to Operational Technology (OT) and IoT environments, including device connectivity and security considerations. Experience working in FMCG or retail environments, ideally with store based technology and operational processes. Strong capability in requirements elicitation, process mapping, and documentation using industry standard techniques. Ability to translate complex technical concepts into clear business language. Excellent stakeholder management skills, with experience engaging senior leaders, technical SMEs, and operational teams. Strong analytical and problem solving skills, with the ability to identify gaps, dependencies, and risks. Experience producing user stories, acceptance criteria, and process flows for engineering and delivery teams. Familiarity with identity, access, and security concepts relevant to remote access and cloud based solutions. Desirable Skills Experience working with multi domain Active Directory, Entra ID, or hybrid identity environments. Understanding of zero trust principles, network segmentation, and secure access architecture. Knowledge of store technology platforms, POS systems, handheld devices, or IoT sensors. Experience supporting UAT, test case development, and validation activities. Exposure to data governance, compliance, and audit requirements in regulated or retail environments. Experience working with third party vendors or managed service providers. Familiarity with Agile delivery, including backlog refinement and sprint planning.
20/05/2026
Full time
Job title: Business Analyst - Strategic Remote Access Contract: 3 months (possibility of extension) Location: London (hybrid) Job Description We are seeking a highly capable and detail driven Business Analyst to support a major remote access transformation programme spanning corporate, retail, and operational technology environments. The successful candidate will lead the requirements gathering, analysis, and documentation of all currently undocumented business requirements relating to Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT, and remote access capabilities across a large scale FMCG / supermarket organisation. This role will work closely with the Remote Access Project Manager, engineering teams, security, operations, and business stakeholders to ensure that all functional and non functional requirements are captured, validated, prioritised, and translated into actionable deliverables. The Business Analyst will play a critical role in shaping solution design, ensuring alignment with business needs, and supporting the delivery of secure, scalable, and user centric remote access services. Key Responsibilities Lead structured requirements gathering activities, including workshops, interviews, process reviews, and analysis of existing documentation across corporate, retail, and OT environments. Identify, document, and validate all business requirements related to remote access, including AVD usage patterns, Zscaler access flows, IoT/OT connectivity needs, and store based operational requirements. Map current state processes and user journeys, identifying gaps, pain points, and undocumented dependencies across remote access workflows. Define future state processes aligned to programme objectives, security standards, and operational constraints. Translate business needs into clear functional and non functional requirements, user stories, acceptance criteria, and process artefacts. Collaborate with technical teams to ensure requirements are feasible, aligned with architectural principles, and fully understood prior to design and build. Support the creation of solution options, ensuring business impacts, risks, and trade offs are clearly articulated. Work closely with retail and FMCG stakeholders, capturing store specific requirements such as device access, POS systems, handheld devices, IoT sensors, and operational workflows. Document remote access requirements for OT environments, including secure connectivity, segmentation, and device level constraints. Ensure requirements traceability from discovery through to delivery, testing, and operational handover. Support test planning and UAT, ensuring test cases align to documented requirements and business expectations. Maintain high quality documentation, including BRDs, process maps, user stories, data flows, and decision logs. Act as a bridge between business and technical teams, ensuring clarity, alignment, and timely decision making. Essential Skills and Experience Proven experience as a Business Analyst within infrastructure, security, remote access, or cloud transformation programmes. Strong understanding of Azure Virtual Desktop, user personas, application delivery, and remote access workflows. Experience working with Zscaler (ZIA/ZPA) or similar secure remote access technologies. Exposure to Operational Technology (OT) and IoT environments, including device connectivity and security considerations. Experience working in FMCG or retail environments, ideally with store based technology and operational processes. Strong capability in requirements elicitation, process mapping, and documentation using industry standard techniques. Ability to translate complex technical concepts into clear business language. Excellent stakeholder management skills, with experience engaging senior leaders, technical SMEs, and operational teams. Strong analytical and problem solving skills, with the ability to identify gaps, dependencies, and risks. Experience producing user stories, acceptance criteria, and process flows for engineering and delivery teams. Familiarity with identity, access, and security concepts relevant to remote access and cloud based solutions. Desirable Skills Experience working with multi domain Active Directory, Entra ID, or hybrid identity environments. Understanding of zero trust principles, network segmentation, and secure access architecture. Knowledge of store technology platforms, POS systems, handheld devices, or IoT sensors. Experience supporting UAT, test case development, and validation activities. Exposure to data governance, compliance, and audit requirements in regulated or retail environments. Experience working with third party vendors or managed service providers. Familiarity with Agile delivery, including backlog refinement and sprint planning.
Job title: Business Analyst - Strategic Remote Access Contract: 3 months (possibility of extension) Location: London (hybrid) Job description We are seeking a highly capable and detail driven Business Analyst to support a major remote access transformation programme spanning corporate, retail, and operational technology environments. The successful candidate will lead the requirements gathering, analysis, and documentation of all currently undocumented business requirements relating to Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT, and remote access capabilities across a large scale FMCG / supermarket organisation. This role will work closely with the Remote Access Project Manager, engineering teams, security, operations, and business stakeholders to ensure that all functional and non functional requirements are captured, validated, prioritised, and translated into actionable deliverables. The Business Analyst will play a critical role in shaping solution design, ensuring alignment with business needs, and supporting the delivery of secure, scalable, and user centric remote access services. Key Responsibilities Lead structured requirements gathering activities, including workshops, interviews, process reviews, and analysis of existing documentation across corporate, retail, and OT environments. Identify, document, and validate all business requirements related to remote access, including AVD usage patterns, Zscaler access flows, IoT/OT connectivity needs, and store based operational requirements. Map current state processes and user journeys, identifying gaps, pain points, and undocumented dependencies across remote access workflows. Define future state processes aligned to programme objectives, security standards, and operational constraints. Translate business needs into clear functional and non functional requirements, user stories, acceptance criteria, and process artefacts. Collaborate with technical teams to ensure requirements are feasible, aligned with architectural principles, and fully understood prior to design and build. Support the creation of solution options, ensuring business impacts, risks, and trade offs are clearly articulated. Work closely with retail and FMCG stakeholders, capturing store specific requirements such as device access, POS systems, handheld devices, IoT sensors, and operational workflows. Document remote access requirements for OT environments, including secure connectivity, segmentation, and device level constraints. Ensure requirements traceability from discovery through to delivery, testing, and operational handover. Support test planning and UAT, ensuring test cases align to documented requirements and business expectations. Maintain high quality documentation, including BRDs, process maps, user stories, data flows, and decision logs. Act as a bridge between business and technical teams, ensuring clarity, alignment, and timely decision making. Essential Skills and Experience Proven experience as a Business Analyst within infrastructure, security, remote access, or cloud transformation programmes. Strong understanding of Azure Virtual Desktop, user personas, application delivery, and remote access workflows. Experience working with Zscaler (ZIA/ZPA) or similar secure remote access technologies. Exposure to Operational Technology (OT) and IoT environments, including device connectivity and security considerations. Experience working in FMCG or retail environments, ideally with store based technology and operational processes. Strong capability in requirements elicitation, process mapping, and documentation using industry standard techniques. Ability to translate complex technical concepts into clear business language. Excellent stakeholder management skills, with experience engaging senior leaders, technical SMEs, and operational teams. Strong analytical and problem solving skills, with the ability to identify gaps, dependencies, and risks. Experience producing user stories, acceptance criteria, and process flows for engineering and delivery teams. Familiarity with identity, access, and security concepts relevant to remote access and cloud based solutions. Desirable Skills Experience working with multi domain Active Directory, Entra ID, or hybrid identity environments. Understanding of zero trust principles, network segmentation, and secure access architecture. Knowledge of store technology platforms, POS systems, handheld devices, or IoT sensors. Experience supporting UAT, test case development, and validation activities. Exposure to data governance, compliance, and audit requirements in regulated or retail environments. Experience working with third party vendors or managed service providers. Familiarity with Agile delivery, including backlog refinement and sprint planning. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
18/05/2026
Contractor
Job title: Business Analyst - Strategic Remote Access Contract: 3 months (possibility of extension) Location: London (hybrid) Job description We are seeking a highly capable and detail driven Business Analyst to support a major remote access transformation programme spanning corporate, retail, and operational technology environments. The successful candidate will lead the requirements gathering, analysis, and documentation of all currently undocumented business requirements relating to Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT, and remote access capabilities across a large scale FMCG / supermarket organisation. This role will work closely with the Remote Access Project Manager, engineering teams, security, operations, and business stakeholders to ensure that all functional and non functional requirements are captured, validated, prioritised, and translated into actionable deliverables. The Business Analyst will play a critical role in shaping solution design, ensuring alignment with business needs, and supporting the delivery of secure, scalable, and user centric remote access services. Key Responsibilities Lead structured requirements gathering activities, including workshops, interviews, process reviews, and analysis of existing documentation across corporate, retail, and OT environments. Identify, document, and validate all business requirements related to remote access, including AVD usage patterns, Zscaler access flows, IoT/OT connectivity needs, and store based operational requirements. Map current state processes and user journeys, identifying gaps, pain points, and undocumented dependencies across remote access workflows. Define future state processes aligned to programme objectives, security standards, and operational constraints. Translate business needs into clear functional and non functional requirements, user stories, acceptance criteria, and process artefacts. Collaborate with technical teams to ensure requirements are feasible, aligned with architectural principles, and fully understood prior to design and build. Support the creation of solution options, ensuring business impacts, risks, and trade offs are clearly articulated. Work closely with retail and FMCG stakeholders, capturing store specific requirements such as device access, POS systems, handheld devices, IoT sensors, and operational workflows. Document remote access requirements for OT environments, including secure connectivity, segmentation, and device level constraints. Ensure requirements traceability from discovery through to delivery, testing, and operational handover. Support test planning and UAT, ensuring test cases align to documented requirements and business expectations. Maintain high quality documentation, including BRDs, process maps, user stories, data flows, and decision logs. Act as a bridge between business and technical teams, ensuring clarity, alignment, and timely decision making. Essential Skills and Experience Proven experience as a Business Analyst within infrastructure, security, remote access, or cloud transformation programmes. Strong understanding of Azure Virtual Desktop, user personas, application delivery, and remote access workflows. Experience working with Zscaler (ZIA/ZPA) or similar secure remote access technologies. Exposure to Operational Technology (OT) and IoT environments, including device connectivity and security considerations. Experience working in FMCG or retail environments, ideally with store based technology and operational processes. Strong capability in requirements elicitation, process mapping, and documentation using industry standard techniques. Ability to translate complex technical concepts into clear business language. Excellent stakeholder management skills, with experience engaging senior leaders, technical SMEs, and operational teams. Strong analytical and problem solving skills, with the ability to identify gaps, dependencies, and risks. Experience producing user stories, acceptance criteria, and process flows for engineering and delivery teams. Familiarity with identity, access, and security concepts relevant to remote access and cloud based solutions. Desirable Skills Experience working with multi domain Active Directory, Entra ID, or hybrid identity environments. Understanding of zero trust principles, network segmentation, and secure access architecture. Knowledge of store technology platforms, POS systems, handheld devices, or IoT sensors. Experience supporting UAT, test case development, and validation activities. Exposure to data governance, compliance, and audit requirements in regulated or retail environments. Experience working with third party vendors or managed service providers. Familiarity with Agile delivery, including backlog refinement and sprint planning. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
# Principal Product Manager London, United KingdomJoin Mintel and help shape the future of global consumer insights. We're looking for a Principal Product Manager to join our growing Product leadership team - someone who can blend visionary thinking, market obsession, and product execution excellence to lead Mintel into its next era of innovation and growth. This role is a unique opportunity to operate at the highest strategic level - guiding product direction, aligning across the business, and building cutting-edge solutions that shape entire industries. Why This Role Matters As Principal Product Manager focused on our One Mintel AI Platform Proposition & Roadmap, you'll: Lead cross-functional strategic initiatives across the product portfolio. Drive lean, data-driven product development that delivers measurable ROI. Ensure strategic alignment between product vision and company-wide goals. Partner closely with senior global stakeholders and C-suite to turn product strategy into real-world impact. Help define how Mintel builds product - not just what we build.This isn't just about feature releases. It's about redefining market categories, driving multi-million-pound growth, and ensuring Mintel stays indispensable to the world's leading brands. What You'll Be Doing Drive our Vision Forward: Bring to life Mintel's multi-year product strategy, identifying transformational opportunities across our portfolio. Build market-defining roadmaps rooted in client insight, commercial reality, competitive intelligence, and long-term impact.Drive Strategic Delivery: Lead high-priority, cross-team and cross-functional initiatives, guiding other product managers, design, data and engineering teams toward aligned outcomes. Orchestrate large-scale initiatives across commercial, marketing, data, futures and engineering teams, with trust and influence to drive complex delivery.Direct Commercial Impact: Partner with Sales, Marketing, and Consulting leaders to design and execute go-to-market plans for major launches. Build compelling business cases and value propositions to drive adoption, retention, and revenue growth. Support commercial team as a trusted product team representation in winning high-value client proposals.Influence at the Highest Level: Operate as a trusted advisor to C-suite and global leadership. Drive clarity, alignment, and excitement around product strategy across the organisation.Be a Product Culture Shaper: Champion lean methodologies: including MVPs, rapid experimentation, fast validation, and continuous learning. Help reimagine how product is built at Mintel - AI-first thinking in discovery and validation to delivery and measurement. Lead the strategic use of AI/ML in product development to gain competitive advantage. Coach and mentor product managers to elevate the craft across the team. What We're Looking For Essential: 10+ years in Product Management, including time at a Principal/Lead level. Proven experience leading strategic, cross-functional product initiatives spanning multiple teams and domains. Deep knowledge of lean product development and ability to implement it across teams. Strong commercial acumen with a track record of delivering significant revenue impact and supporting high-value client proposals. Executive-level influencing and stakeholder management experience - you know how to bring the business with you. Sharp communicator - you bring clarity and confidence to the overarching product vision and roadmap. Proficient in tools like MixPanel, Productboard, Jira, and data analytics platforms.Preferred: Master's degree or MBA. Experience working with Data Science, AI, or Data Engineering teams. Background in strategy or management consulting. Nice to have: Exposure or experience in FMCGhis is a genuine opportunity to have a voice and be part of shaping decisions and direction in this exciting space. You will join the Information Security Team and will be helping us to make changes that contribute to the quality of our systems and user environments whether on-prem, in data centres or in the cloud.You're interested in building capabilities that improve security posture through hands-on configuration, system administration and enjoy the challenge of working with a variety of technology environments and teams.We support a hybrid working approach. Define end user security experience Delivering projects with product, development and support teams Develop the effectiveness of detection and response management Triage, track and follow security issues to completion Lead team incident management procedures Develop security automation response for anomalous events and changes in risk Work with 3rd party vendors/partners on security engagements Transforming system review/config audit into continual improvement cycles Conducting end point, server and device config reviews Be a SME resource for operational security control advice & threat modelling for the businessEssential knowledge: Solid understanding of cybersecurity concepts, including threats, vulnerabilities, security operations, encryption, boundary defence, authentication and risk management. IAM & Directory Management engineering (Azure/Entra/ M365) Detection & Response platforms Securing mobile, server and desktop operating systems Security Architecture principles Network Security engineering Securing AWS workloads Microsoft 365 E5 security & compliance capabilities, including Microsoft Defender XDR (Defender for Endpoint/Identity/Office 365/Cloud Apps) and Microsoft Purview (Information Protection, DLP, eDiscovery, Insider Risk) Operational familiarity with authentication, authorisation and non-repudiation techniques Operationalizing alert and intelligence data into actionable response Excellent communication and documentation skills Strong analytical and problem-solving skills Windows & Linux System administrationDesirable Knowledge: Working across hybrid cloud environments CIS hardening & benchmark standards Cloud and AI engineering capabilities One or more of the following would be advantageous: KQL, Python, linux shell Data regulations as they relate to IT systems Data Visualisation skills Secure enablement and governance of Microsoft Copilot and GenAI (Copilot for Security, Microsoft 365 Copilot). Execution of change/project mgmt. across teams in & outside of IT Working with Container and orchestration tools Working with DevOps teams What you'll get in return: A culture that supports true collaboration whilst embracing remote working with a company wide hybrid working week. Approach to personal development where we encourage individuals to grow and share what they've learned. Social events, both within the department and across the company Generous holiday allowance with the opportunity to buy back additional holiday. A day off to celebrate your birthday Giving back is part of our culture with this in mind Mintel gives each employee 2 days per year to give to a worthwhile cause. Apply for this job
17/05/2026
Full time
# Principal Product Manager London, United KingdomJoin Mintel and help shape the future of global consumer insights. We're looking for a Principal Product Manager to join our growing Product leadership team - someone who can blend visionary thinking, market obsession, and product execution excellence to lead Mintel into its next era of innovation and growth. This role is a unique opportunity to operate at the highest strategic level - guiding product direction, aligning across the business, and building cutting-edge solutions that shape entire industries. Why This Role Matters As Principal Product Manager focused on our One Mintel AI Platform Proposition & Roadmap, you'll: Lead cross-functional strategic initiatives across the product portfolio. Drive lean, data-driven product development that delivers measurable ROI. Ensure strategic alignment between product vision and company-wide goals. Partner closely with senior global stakeholders and C-suite to turn product strategy into real-world impact. Help define how Mintel builds product - not just what we build.This isn't just about feature releases. It's about redefining market categories, driving multi-million-pound growth, and ensuring Mintel stays indispensable to the world's leading brands. What You'll Be Doing Drive our Vision Forward: Bring to life Mintel's multi-year product strategy, identifying transformational opportunities across our portfolio. Build market-defining roadmaps rooted in client insight, commercial reality, competitive intelligence, and long-term impact.Drive Strategic Delivery: Lead high-priority, cross-team and cross-functional initiatives, guiding other product managers, design, data and engineering teams toward aligned outcomes. Orchestrate large-scale initiatives across commercial, marketing, data, futures and engineering teams, with trust and influence to drive complex delivery.Direct Commercial Impact: Partner with Sales, Marketing, and Consulting leaders to design and execute go-to-market plans for major launches. Build compelling business cases and value propositions to drive adoption, retention, and revenue growth. Support commercial team as a trusted product team representation in winning high-value client proposals.Influence at the Highest Level: Operate as a trusted advisor to C-suite and global leadership. Drive clarity, alignment, and excitement around product strategy across the organisation.Be a Product Culture Shaper: Champion lean methodologies: including MVPs, rapid experimentation, fast validation, and continuous learning. Help reimagine how product is built at Mintel - AI-first thinking in discovery and validation to delivery and measurement. Lead the strategic use of AI/ML in product development to gain competitive advantage. Coach and mentor product managers to elevate the craft across the team. What We're Looking For Essential: 10+ years in Product Management, including time at a Principal/Lead level. Proven experience leading strategic, cross-functional product initiatives spanning multiple teams and domains. Deep knowledge of lean product development and ability to implement it across teams. Strong commercial acumen with a track record of delivering significant revenue impact and supporting high-value client proposals. Executive-level influencing and stakeholder management experience - you know how to bring the business with you. Sharp communicator - you bring clarity and confidence to the overarching product vision and roadmap. Proficient in tools like MixPanel, Productboard, Jira, and data analytics platforms.Preferred: Master's degree or MBA. Experience working with Data Science, AI, or Data Engineering teams. Background in strategy or management consulting. Nice to have: Exposure or experience in FMCGhis is a genuine opportunity to have a voice and be part of shaping decisions and direction in this exciting space. You will join the Information Security Team and will be helping us to make changes that contribute to the quality of our systems and user environments whether on-prem, in data centres or in the cloud.You're interested in building capabilities that improve security posture through hands-on configuration, system administration and enjoy the challenge of working with a variety of technology environments and teams.We support a hybrid working approach. Define end user security experience Delivering projects with product, development and support teams Develop the effectiveness of detection and response management Triage, track and follow security issues to completion Lead team incident management procedures Develop security automation response for anomalous events and changes in risk Work with 3rd party vendors/partners on security engagements Transforming system review/config audit into continual improvement cycles Conducting end point, server and device config reviews Be a SME resource for operational security control advice & threat modelling for the businessEssential knowledge: Solid understanding of cybersecurity concepts, including threats, vulnerabilities, security operations, encryption, boundary defence, authentication and risk management. IAM & Directory Management engineering (Azure/Entra/ M365) Detection & Response platforms Securing mobile, server and desktop operating systems Security Architecture principles Network Security engineering Securing AWS workloads Microsoft 365 E5 security & compliance capabilities, including Microsoft Defender XDR (Defender for Endpoint/Identity/Office 365/Cloud Apps) and Microsoft Purview (Information Protection, DLP, eDiscovery, Insider Risk) Operational familiarity with authentication, authorisation and non-repudiation techniques Operationalizing alert and intelligence data into actionable response Excellent communication and documentation skills Strong analytical and problem-solving skills Windows & Linux System administrationDesirable Knowledge: Working across hybrid cloud environments CIS hardening & benchmark standards Cloud and AI engineering capabilities One or more of the following would be advantageous: KQL, Python, linux shell Data regulations as they relate to IT systems Data Visualisation skills Secure enablement and governance of Microsoft Copilot and GenAI (Copilot for Security, Microsoft 365 Copilot). Execution of change/project mgmt. across teams in & outside of IT Working with Container and orchestration tools Working with DevOps teams What you'll get in return: A culture that supports true collaboration whilst embracing remote working with a company wide hybrid working week. Approach to personal development where we encourage individuals to grow and share what they've learned. Social events, both within the department and across the company Generous holiday allowance with the opportunity to buy back additional holiday. A day off to celebrate your birthday Giving back is part of our culture with this in mind Mintel gives each employee 2 days per year to give to a worthwhile cause. Apply for this job
Job title- Senior Software Engineer - R&D (Scientific Instrumentation) Job Type- Full time Location - UK-Malvern Role benefits - Competitive Salary + Benefits Package and more Become part of making the impossible possible. About the role: If you're energized by solving complex problems and building software that drives real scientific discovery, this is where your work can truly matter.As a Senior Software Engineer, you'll take a leading role in creating high impact software for advanced physical characterisation instruments used by researchers, innovators, and industry pioneers worldwide.Your expertise will help shape the materials that shape our world, and influence breakthroughs across countless sectors. What you'll be doing: Design, develop, and integrate robust software across embedded (C++/Qt Quick) and desktop (C#/.NET) environments Work end to end across the full technology stack, from device control and data acquisition to UI/UX and native component integration Modernize and evolve legacy codebases by applying contemporary design patterns, tooling, and engineering best practices Champion engineering excellence through clean, maintainable code, strong architectural thinking, clear documentation, and comprehensive testing Contribute to effective Agile delivery through thoughtful refinement, realistic estimation, and iterative, value focused development Mentor and support engineers at all levels, fostering a collaborative, inclusive culture of learning and continuous improvement Take ownership of solving technical challenges, improving processes, and delivering reliable, high quality software that meets scientific and industrial needs Play a direct role in product innovation, helping shape the future of materials analysis technology used by researchers and industry leaders worldwide About you: 5+ years of professional software development experience and a track record of increasing responsibility Strong fluency in C++, with solid working knowledge of C#/.NET Deep understanding of object oriented design, software architecture patterns, and clean code practices Experience working across both greenfield and legacy codebases. Hands on experience with unit, integration, and system testing, plus automated testing frameworks Familiarity with CI/CD, pipelines, and deployment automation Understanding of secure coding, vulnerability management, and compliance principles. Strong analytical skills and the ability to break down complex problems Excellent communication skills, able to articulate concepts clearly to both technical and non technical audiences A collaborative mindset and appreciation for diverse perspectives What's in It for You Join an ambitious, fast-growing international organisation with a collaborative, inclusive culture where your ideas and impact truly matter Play a meaningful role in driving growth at a global leader committed to partnering with customers to make the world a better place Be part of a globally connected team, with opportunities to collaborate across regions and influence initiatives at scale Benefit from a comprehensive and competitive rewards package designed to support your wellbeing, growth, and success About us - Malvern Panalytical, Micromeritics and SciAps. Together we are a powerful and highly complementary combination of market leading technologies.We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery. Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure. Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity. SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments. We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia.We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.We are part of Spectris. Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do - our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive. Malvern Panalytical, Micromeritics & SciAps Your Partners in Discovery Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn't something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.
17/05/2026
Full time
Job title- Senior Software Engineer - R&D (Scientific Instrumentation) Job Type- Full time Location - UK-Malvern Role benefits - Competitive Salary + Benefits Package and more Become part of making the impossible possible. About the role: If you're energized by solving complex problems and building software that drives real scientific discovery, this is where your work can truly matter.As a Senior Software Engineer, you'll take a leading role in creating high impact software for advanced physical characterisation instruments used by researchers, innovators, and industry pioneers worldwide.Your expertise will help shape the materials that shape our world, and influence breakthroughs across countless sectors. What you'll be doing: Design, develop, and integrate robust software across embedded (C++/Qt Quick) and desktop (C#/.NET) environments Work end to end across the full technology stack, from device control and data acquisition to UI/UX and native component integration Modernize and evolve legacy codebases by applying contemporary design patterns, tooling, and engineering best practices Champion engineering excellence through clean, maintainable code, strong architectural thinking, clear documentation, and comprehensive testing Contribute to effective Agile delivery through thoughtful refinement, realistic estimation, and iterative, value focused development Mentor and support engineers at all levels, fostering a collaborative, inclusive culture of learning and continuous improvement Take ownership of solving technical challenges, improving processes, and delivering reliable, high quality software that meets scientific and industrial needs Play a direct role in product innovation, helping shape the future of materials analysis technology used by researchers and industry leaders worldwide About you: 5+ years of professional software development experience and a track record of increasing responsibility Strong fluency in C++, with solid working knowledge of C#/.NET Deep understanding of object oriented design, software architecture patterns, and clean code practices Experience working across both greenfield and legacy codebases. Hands on experience with unit, integration, and system testing, plus automated testing frameworks Familiarity with CI/CD, pipelines, and deployment automation Understanding of secure coding, vulnerability management, and compliance principles. Strong analytical skills and the ability to break down complex problems Excellent communication skills, able to articulate concepts clearly to both technical and non technical audiences A collaborative mindset and appreciation for diverse perspectives What's in It for You Join an ambitious, fast-growing international organisation with a collaborative, inclusive culture where your ideas and impact truly matter Play a meaningful role in driving growth at a global leader committed to partnering with customers to make the world a better place Be part of a globally connected team, with opportunities to collaborate across regions and influence initiatives at scale Benefit from a comprehensive and competitive rewards package designed to support your wellbeing, growth, and success About us - Malvern Panalytical, Micromeritics and SciAps. Together we are a powerful and highly complementary combination of market leading technologies.We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery. Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure. Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity. SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments. We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia.We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.We are part of Spectris. Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do - our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive. Malvern Panalytical, Micromeritics & SciAps Your Partners in Discovery Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn't something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.
Join Tether and Shape the Future of Digital Finance At Tether, we're not just building products, we're pioneering a global financial revolution. Our cutting edge solutions empower businesses-from exchanges and wallets to payment processors and ATMs-to seamlessly integrate reserve backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world's most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco friendly practices in state of the art, geo diverse facilities. Tether Data: Fueling breakthroughs in AI and peer to peer technology, we reduce infrastructure costs and enhance global communications with cutting edge solutions like KEET, our flagship app that redefines secure and private data sharing. Tether Education: Democratizing access to top tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. About the job This role involves leading development of a secure, user friendly Linux operating system based on that will potentially build on Wayland, MicroVMs and immutability principles and be compatible across diverse devices-from desktops to smart watches. It emphasizes security comparable to Qubes OS through virtualization and compartmentalization, while prioritizing convenience and ease of use. As the lead developer, you will initiate and guide the project from its foundational stages. Responsibilities Lead and mentor a team of Linux developers, ensuring high code quality, adherence to open source practices, and kernel development standards. Design and implement core OS components, including kernel modifications, user space tools, and system integrations for robustness, security, and performance. Collaborate with hardware and security teams to ensure seamless integration and broad device compatibility. Partner with a project manager to define technical roadmaps, prioritize tasks, and achieve project milestones, identifying risks and implementing solutions promptly. Provide hands on leadership to bootstrap the project, including initial development, recruiting key personnel, and fostering open source community engagement. Conduct code and architecture reviews to optimize for stability, performance, and hardware compatibility. Stay informed on advancements in the Linux ecosystem, kernel developments, and relevant tools, incorporating innovations as appropriate. Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent experience. Demonstrated leadership in Linux distributions, kernel contributions, or related open source projects (e.g., GNOME, systemd). At least 6 years of hands on experience in Linux OS development, including kernel programming, distribution packaging, and low level system development in C/C++. Proven track record in building open source communities and managing partnerships. Essential experience with immutability (e.g., atomic updates), containerization (e.g., Docker, Podman), virtualization (e.g., QEMU, KVM, Xen for security isolation), Wayland compositing, and cross device portability. Strong understanding of operating system principles, security models (e.g., SELinux, AppArmor), and hardware software interfaces. Excellent leadership, problem solving, and communication skills. Highly desirable: Prior experience leading Linux engineering teams and collaborating with open source communities, as well as knowledge of distributed systems or embedded Linux.
10/05/2026
Full time
Join Tether and Shape the Future of Digital Finance At Tether, we're not just building products, we're pioneering a global financial revolution. Our cutting edge solutions empower businesses-from exchanges and wallets to payment processors and ATMs-to seamlessly integrate reserve backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world's most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco friendly practices in state of the art, geo diverse facilities. Tether Data: Fueling breakthroughs in AI and peer to peer technology, we reduce infrastructure costs and enhance global communications with cutting edge solutions like KEET, our flagship app that redefines secure and private data sharing. Tether Education: Democratizing access to top tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. About the job This role involves leading development of a secure, user friendly Linux operating system based on that will potentially build on Wayland, MicroVMs and immutability principles and be compatible across diverse devices-from desktops to smart watches. It emphasizes security comparable to Qubes OS through virtualization and compartmentalization, while prioritizing convenience and ease of use. As the lead developer, you will initiate and guide the project from its foundational stages. Responsibilities Lead and mentor a team of Linux developers, ensuring high code quality, adherence to open source practices, and kernel development standards. Design and implement core OS components, including kernel modifications, user space tools, and system integrations for robustness, security, and performance. Collaborate with hardware and security teams to ensure seamless integration and broad device compatibility. Partner with a project manager to define technical roadmaps, prioritize tasks, and achieve project milestones, identifying risks and implementing solutions promptly. Provide hands on leadership to bootstrap the project, including initial development, recruiting key personnel, and fostering open source community engagement. Conduct code and architecture reviews to optimize for stability, performance, and hardware compatibility. Stay informed on advancements in the Linux ecosystem, kernel developments, and relevant tools, incorporating innovations as appropriate. Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent experience. Demonstrated leadership in Linux distributions, kernel contributions, or related open source projects (e.g., GNOME, systemd). At least 6 years of hands on experience in Linux OS development, including kernel programming, distribution packaging, and low level system development in C/C++. Proven track record in building open source communities and managing partnerships. Essential experience with immutability (e.g., atomic updates), containerization (e.g., Docker, Podman), virtualization (e.g., QEMU, KVM, Xen for security isolation), Wayland compositing, and cross device portability. Strong understanding of operating system principles, security models (e.g., SELinux, AppArmor), and hardware software interfaces. Excellent leadership, problem solving, and communication skills. Highly desirable: Prior experience leading Linux engineering teams and collaborating with open source communities, as well as knowledge of distributed systems or embedded Linux.
Overview Join Tether and Shape the Future of Digital Finance. At Tether, we're building solutions that empower businesses-from exchanges and wallets to payment processors and ATMs-to seamlessly integrate reserve-backed tokens across blockchains. By harnessing blockchain technology, Tether enables storing, sending, and receiving digital tokens instantly, securely, and globally, with transparency as the bedrock of trust in every transaction. About the job The goal of a Technical Product Manager is to bridge the gap between technical capabilities and business objectives, focusing on the technical aspects of product development. They work closely with engineering teams to define product roadmaps, prioritize features based on market research and customer needs, and ensure the successful delivery of technical products and services. In doing so, they manage the product vision, identify and mitigate potential risks, and maintain alignment with overall business requirements. The challenge In this role, you will lead the vision, strategy, and execution of Local AI applications designed to empower users with on-device, privacy-preserving AI capabilities. These applications will integrate with Tether's P2P ecosystem, enabling decentralized, efficient, and secure AI experiences across devices. We're seeking a Senior Product Manager / Technical Product Manager with a strong bias for action and measurable outcomes, who combines deep expertise in AI technologies, edge computing, and user-centric design with the drive to innovate in the emerging space of local and distributed AI. Qualifications / Experience 8+ years of product management experience, with at least 3+ years managing AI-powered applications, including past work on AI-based apps, preferably Local AI. Drive fast, agile, and flexible solutions to deliver business outcomes with precision and adaptability. Strong technical understanding of AI/ML concepts, such as on-device inference, model optimization, edge computing, and privacy-preserving techniques, without requiring hands-on coding. Expertise in feature design, prioritization, and roadmap development for AI products, with a proven track record of delivering user-focused features. Excellence in stakeholder communication, including presenting complex ideas clearly, negotiating priorities, and building consensus in dynamic environments. Ability to design simple wireframes using tools like Figma, Sketch, or Balsamiq to bridge concepts between stakeholders and design teams. Familiarity with agile/Scrum methodologies, product analytics tools, and user research techniques. Proven track record of successful product launches in AI or tech spaces. Exceptional leadership, communication, prioritization, and team-building skills. Degree in Business, Computer Science, Engineering, or a closely related field. Skilled in defining, tracking, and reporting on product KPIs to measure success. Bonus points Hands-on experience with Local AI frameworks or tools (e.g., TensorFlow Lite, Core ML, or ONNX Runtime). Experience in blockchain or P2P technologies, particularly in decentralized AI contexts. Familiarity with UX/UI best practices for mobile/desktop apps, including accessibility and performance optimization. Experience mentoring teams or overseeing cross-functional collaborations. Hands-on experience with data-driven decision making (e.g., A/B testing, user journey mapping) and associated tools. Knowledge of data privacy regulations (e.g., GDPR, CCPA) in AI applications.
10/05/2026
Full time
Overview Join Tether and Shape the Future of Digital Finance. At Tether, we're building solutions that empower businesses-from exchanges and wallets to payment processors and ATMs-to seamlessly integrate reserve-backed tokens across blockchains. By harnessing blockchain technology, Tether enables storing, sending, and receiving digital tokens instantly, securely, and globally, with transparency as the bedrock of trust in every transaction. About the job The goal of a Technical Product Manager is to bridge the gap between technical capabilities and business objectives, focusing on the technical aspects of product development. They work closely with engineering teams to define product roadmaps, prioritize features based on market research and customer needs, and ensure the successful delivery of technical products and services. In doing so, they manage the product vision, identify and mitigate potential risks, and maintain alignment with overall business requirements. The challenge In this role, you will lead the vision, strategy, and execution of Local AI applications designed to empower users with on-device, privacy-preserving AI capabilities. These applications will integrate with Tether's P2P ecosystem, enabling decentralized, efficient, and secure AI experiences across devices. We're seeking a Senior Product Manager / Technical Product Manager with a strong bias for action and measurable outcomes, who combines deep expertise in AI technologies, edge computing, and user-centric design with the drive to innovate in the emerging space of local and distributed AI. Qualifications / Experience 8+ years of product management experience, with at least 3+ years managing AI-powered applications, including past work on AI-based apps, preferably Local AI. Drive fast, agile, and flexible solutions to deliver business outcomes with precision and adaptability. Strong technical understanding of AI/ML concepts, such as on-device inference, model optimization, edge computing, and privacy-preserving techniques, without requiring hands-on coding. Expertise in feature design, prioritization, and roadmap development for AI products, with a proven track record of delivering user-focused features. Excellence in stakeholder communication, including presenting complex ideas clearly, negotiating priorities, and building consensus in dynamic environments. Ability to design simple wireframes using tools like Figma, Sketch, or Balsamiq to bridge concepts between stakeholders and design teams. Familiarity with agile/Scrum methodologies, product analytics tools, and user research techniques. Proven track record of successful product launches in AI or tech spaces. Exceptional leadership, communication, prioritization, and team-building skills. Degree in Business, Computer Science, Engineering, or a closely related field. Skilled in defining, tracking, and reporting on product KPIs to measure success. Bonus points Hands-on experience with Local AI frameworks or tools (e.g., TensorFlow Lite, Core ML, or ONNX Runtime). Experience in blockchain or P2P technologies, particularly in decentralized AI contexts. Familiarity with UX/UI best practices for mobile/desktop apps, including accessibility and performance optimization. Experience mentoring teams or overseeing cross-functional collaborations. Hands-on experience with data-driven decision making (e.g., A/B testing, user journey mapping) and associated tools. Knowledge of data privacy regulations (e.g., GDPR, CCPA) in AI applications.
CLS helps clients navigate the changing FX marketplace - reducing risk and creating efficiencies. Our extensive network and deep market intelligence enable CLS specialists to lead the development of standardized solutions to real market problems. Our innovative, forward looking products make the trading process faster, easier, safer and more cost effective - empowering our clients' success. Functional title Location London Corporate title L3 Report to Department Service Operations and Support No. of direct reports 0 Job purpose The Lead Service Support Engineer is primarily responsible for proving technical leadership to the global Deskside Support and IT Administrative teams located in global CLS offices. The role will deliver an enhanced technical support capability that takes ownership of the EUC service. The role will be responsible for the design and implementation of effective technical solutions required by the business as well as identifying and driving continual service improvement roadmaps for supported products and services. Experience / essential and desired for successful job performance Must have strong experience working within 3 rd line desktop support teams across multiple geographical locations. Must have good technical knowledge of supporting, deploying and managing Microsoft desktop operating systems, desktop applications and monitoring/management tools preferably in a Citrix VDI environment. Must have strong experience of application discovery, analysis, and packaging. Must have must a strong scripting experience Strong knowledge of Active Directory domain services, group policy and account management tooling. Strong knowledge of mobile communications, remote working technologies, desktop/video telephony services, unified communications and collaboration tools. Strong experience of providing cross training on technologies and operational processes. Ability to assess / identify knowledge gaps across technical teams. Ability to collaborate effectively with others to drive forward the key objectives of the team and the wider corporate goals. Strong documentation and report writing skills (to both technical and business audiences). Have excellent time management and organisational skills. Solid knowledge of ITIL framework (Incident, Problem, Change and Request processes). Experience of working in highly secure and complex environments. Knowledge and experience of the following products: Liquidware suite (FlexApp and ProfileUnity) SCCM OSD and Task Sequences Qualifications / certifications Proven career managing and developing Desktop Support services in mission critical environments. Success factors / 'How'. Personal characteristics contributing to an individual's ability to excel in the position Possess a strong service-oriented mind set who can consistently deliver a high level of service to the business. Strong team working skills, both as a contributor and facilitator. Have the ability to influence decisions. Ability to communicate complex technical issues to different levels of management Proactive individual who can take the lead in engaging with the business stakeholders Self motivated to exceed management expectations and objectives. Demonstrate strong technical, analytical, and problem solving skills. Able to manage their time effectively and prioritise their own and their team's workload to meet changing demands from the business. A high level of presentation and communications skills with the ability to communicate confidently with both business and technical staff at all levels.
09/05/2026
Full time
CLS helps clients navigate the changing FX marketplace - reducing risk and creating efficiencies. Our extensive network and deep market intelligence enable CLS specialists to lead the development of standardized solutions to real market problems. Our innovative, forward looking products make the trading process faster, easier, safer and more cost effective - empowering our clients' success. Functional title Location London Corporate title L3 Report to Department Service Operations and Support No. of direct reports 0 Job purpose The Lead Service Support Engineer is primarily responsible for proving technical leadership to the global Deskside Support and IT Administrative teams located in global CLS offices. The role will deliver an enhanced technical support capability that takes ownership of the EUC service. The role will be responsible for the design and implementation of effective technical solutions required by the business as well as identifying and driving continual service improvement roadmaps for supported products and services. Experience / essential and desired for successful job performance Must have strong experience working within 3 rd line desktop support teams across multiple geographical locations. Must have good technical knowledge of supporting, deploying and managing Microsoft desktop operating systems, desktop applications and monitoring/management tools preferably in a Citrix VDI environment. Must have strong experience of application discovery, analysis, and packaging. Must have must a strong scripting experience Strong knowledge of Active Directory domain services, group policy and account management tooling. Strong knowledge of mobile communications, remote working technologies, desktop/video telephony services, unified communications and collaboration tools. Strong experience of providing cross training on technologies and operational processes. Ability to assess / identify knowledge gaps across technical teams. Ability to collaborate effectively with others to drive forward the key objectives of the team and the wider corporate goals. Strong documentation and report writing skills (to both technical and business audiences). Have excellent time management and organisational skills. Solid knowledge of ITIL framework (Incident, Problem, Change and Request processes). Experience of working in highly secure and complex environments. Knowledge and experience of the following products: Liquidware suite (FlexApp and ProfileUnity) SCCM OSD and Task Sequences Qualifications / certifications Proven career managing and developing Desktop Support services in mission critical environments. Success factors / 'How'. Personal characteristics contributing to an individual's ability to excel in the position Possess a strong service-oriented mind set who can consistently deliver a high level of service to the business. Strong team working skills, both as a contributor and facilitator. Have the ability to influence decisions. Ability to communicate complex technical issues to different levels of management Proactive individual who can take the lead in engaging with the business stakeholders Self motivated to exceed management expectations and objectives. Demonstrate strong technical, analytical, and problem solving skills. Able to manage their time effectively and prioritise their own and their team's workload to meet changing demands from the business. A high level of presentation and communications skills with the ability to communicate confidently with both business and technical staff at all levels.
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team The Core Infrastructure - Platforms team is responsible for the foundational platform that powers all Kraken on premises and cloud infrastructure. We design and operate the systems that enable all engineering at Kraken; bringing together compute, storage, orchestration, and more into a unified reliable platform. You'll join a senior group of engineers working closely with SRE, Networking, and Security to deliver a stable, scalable, and secure foundation for all workloads. We're looking for someone to help modernize our datacenter stack and lead the buildout of the next generation compute platform that powers all on premises infrastructure. This is a Staff level role with deep technical ownership, architectural influence, and hands on responsibility. The opportunity Help design and architect Kraken's OpenStack based compute platform Lead the deployment, configuration, and scaling of OpenStack across multiple datacenters Manage, optimize, and maintain Kraken's OpenStack environments and lifecycle workflows Build and evolve bare metal and Virtual Machines provisioning using OpenStack components Help integrate our Kubernetes platform with OpenStack to provide a unified compute foundation Partner with networking, security, engineering, platform and SRE teams to define long term datacenter strategy Mentor engineers and contribute to roadmaps for private cloud and datacenter evolution Participate in an on call rotation to ensure the reliability of the core infrastructure platform Skills you should HODL 7+ years of hands on OpenStack experience (deployment, configuration, troubleshooting), at scale Expert level proficiency of OpenStack architecture, reliability, optimization, and operations Proficient with Openstack's Nova, Ironic, Neutron for host provisioning, networking and virtual machines management at scale in on premises datacenters Strong background in Linux, networking fundamentals, and distributed systems Experience with automation tools (Salt, Terraform) and infrastructure as code practices Strong security mindset with experience enforcing best practices in complex environments Proficiency in two or more languages: Python, Go, Bash Excellent communication and leadership skills, with ability to influence technical direction Comfortable working independently in a highly distributed, remote first team Self starter able to navigate multiple projects, domains, and problems Nice to have's Experience building and maintaining Kubernetes clusters running on top of Openstack Experience orchestrating multiple regional datacenters at scale As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
09/05/2026
Full time
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team The Core Infrastructure - Platforms team is responsible for the foundational platform that powers all Kraken on premises and cloud infrastructure. We design and operate the systems that enable all engineering at Kraken; bringing together compute, storage, orchestration, and more into a unified reliable platform. You'll join a senior group of engineers working closely with SRE, Networking, and Security to deliver a stable, scalable, and secure foundation for all workloads. We're looking for someone to help modernize our datacenter stack and lead the buildout of the next generation compute platform that powers all on premises infrastructure. This is a Staff level role with deep technical ownership, architectural influence, and hands on responsibility. The opportunity Help design and architect Kraken's OpenStack based compute platform Lead the deployment, configuration, and scaling of OpenStack across multiple datacenters Manage, optimize, and maintain Kraken's OpenStack environments and lifecycle workflows Build and evolve bare metal and Virtual Machines provisioning using OpenStack components Help integrate our Kubernetes platform with OpenStack to provide a unified compute foundation Partner with networking, security, engineering, platform and SRE teams to define long term datacenter strategy Mentor engineers and contribute to roadmaps for private cloud and datacenter evolution Participate in an on call rotation to ensure the reliability of the core infrastructure platform Skills you should HODL 7+ years of hands on OpenStack experience (deployment, configuration, troubleshooting), at scale Expert level proficiency of OpenStack architecture, reliability, optimization, and operations Proficient with Openstack's Nova, Ironic, Neutron for host provisioning, networking and virtual machines management at scale in on premises datacenters Strong background in Linux, networking fundamentals, and distributed systems Experience with automation tools (Salt, Terraform) and infrastructure as code practices Strong security mindset with experience enforcing best practices in complex environments Proficiency in two or more languages: Python, Go, Bash Excellent communication and leadership skills, with ability to influence technical direction Comfortable working independently in a highly distributed, remote first team Self starter able to navigate multiple projects, domains, and problems Nice to have's Experience building and maintaining Kubernetes clusters running on top of Openstack Experience orchestrating multiple regional datacenters at scale As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
What we are building Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource - time and work more efficiently, with greater purpose and impact. Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica's process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work. Our approach to engineering We prioritize customer needs first We work in small, project-based teams We have flexibility in terms of the problems we work on We own the full lifecycle of our projects We avoid silos and encourage taking up tasks in new areas We balance quality and velocity We have a shared responsibility for our production code We each set our own routine to maximize our productivity Your mission In this role, your mission will be to improve and expand the capabilities of the Mimica Webapp (MERN stack). This means designing a robust architecture, developing new features, releasing improvements to existing components and taking operational responsibility for what you build. You will seek to understand user needs and pain points, experiment and iterate on your solutions, leveraging tight feedback loops. You'll have the opportunity to shape our technical direction, processes and culture. Part of your day-to-day Developing a visualisation tool and a data-rich dashboard that display process flows and metrics in novel ways, with scalability in mind. Building interfaces and real-time frontend services that enable multiple users to edit graph data and re-train AI models through their input. Owning projects end-to-end as part of small teams, collaborating with our TLs and Product Managers. Participating in architectural decisions, collaborating across teams to identify and implement product improvements and producing documentation for your implementations. Providing feedback to peers through RFCs, code reviews and helping those around you to level up. Participating in hiring and onboarding new team members; taking on end-to-end project management responsibilities as we grow. Who you are You have at least 8+ years of experience as a Software Engineer and high engineering standards. Proven experience in architecting scalable and reusable UI components and algorithms that efficiently handle large datasets. Experienced and comfortable with Redux and Node.js Knowledge of advanced system design principles, data structures, algorithms, and the core concepts underlying scalable and reliable architectures. Deep understanding of advanced performance optimisation techniques across front-end and backend. Committed to upholding high engineering standards, delivering clean, testable, reusable, modular, and well-documented code. Experience owning projects from start to finish, including speccing, design, development, testing, deployment, release and observ. Drive to develop your skills, improve team processes and reduce debt. Fluency in English, with effective communication skills - articulating complex ideas, concepts and trade-offs clearly. Bonus Background working in fast-paced, successful scale-up environments or as a founding engineer, with a track record of delivering value quickly and iteratively. Experience with Graph or Canvas-based Rendering, or graph/geometry editing. Location This is a fully remote position. You can be based anywhere in the UK, Americas, or Western Europe within a UTC-6 to UTC+1 timezone. What we offer Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. Company-issued laptop, remote setup stipend, and co-working budget Flexible schedules and location ️ Ample paid time off, in addition to local public holidays Enhanced parental leave ️ Health & retirement benefits Annual learning & development budget Annual workaways and regular virtual & in-person socials Opportunity to contribute to groundbreaking projects that shape the future of work Note: Some benefits may vary depending on location and role ️ Mimica will only contact candidates from email address. We do not request banking or sensitive personal information during the recruiting process.
07/05/2026
Full time
What we are building Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource - time and work more efficiently, with greater purpose and impact. Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica's process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work. Our approach to engineering We prioritize customer needs first We work in small, project-based teams We have flexibility in terms of the problems we work on We own the full lifecycle of our projects We avoid silos and encourage taking up tasks in new areas We balance quality and velocity We have a shared responsibility for our production code We each set our own routine to maximize our productivity Your mission In this role, your mission will be to improve and expand the capabilities of the Mimica Webapp (MERN stack). This means designing a robust architecture, developing new features, releasing improvements to existing components and taking operational responsibility for what you build. You will seek to understand user needs and pain points, experiment and iterate on your solutions, leveraging tight feedback loops. You'll have the opportunity to shape our technical direction, processes and culture. Part of your day-to-day Developing a visualisation tool and a data-rich dashboard that display process flows and metrics in novel ways, with scalability in mind. Building interfaces and real-time frontend services that enable multiple users to edit graph data and re-train AI models through their input. Owning projects end-to-end as part of small teams, collaborating with our TLs and Product Managers. Participating in architectural decisions, collaborating across teams to identify and implement product improvements and producing documentation for your implementations. Providing feedback to peers through RFCs, code reviews and helping those around you to level up. Participating in hiring and onboarding new team members; taking on end-to-end project management responsibilities as we grow. Who you are You have at least 8+ years of experience as a Software Engineer and high engineering standards. Proven experience in architecting scalable and reusable UI components and algorithms that efficiently handle large datasets. Experienced and comfortable with Redux and Node.js Knowledge of advanced system design principles, data structures, algorithms, and the core concepts underlying scalable and reliable architectures. Deep understanding of advanced performance optimisation techniques across front-end and backend. Committed to upholding high engineering standards, delivering clean, testable, reusable, modular, and well-documented code. Experience owning projects from start to finish, including speccing, design, development, testing, deployment, release and observ. Drive to develop your skills, improve team processes and reduce debt. Fluency in English, with effective communication skills - articulating complex ideas, concepts and trade-offs clearly. Bonus Background working in fast-paced, successful scale-up environments or as a founding engineer, with a track record of delivering value quickly and iteratively. Experience with Graph or Canvas-based Rendering, or graph/geometry editing. Location This is a fully remote position. You can be based anywhere in the UK, Americas, or Western Europe within a UTC-6 to UTC+1 timezone. What we offer Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. Company-issued laptop, remote setup stipend, and co-working budget Flexible schedules and location ️ Ample paid time off, in addition to local public holidays Enhanced parental leave ️ Health & retirement benefits Annual learning & development budget Annual workaways and regular virtual & in-person socials Opportunity to contribute to groundbreaking projects that shape the future of work Note: Some benefits may vary depending on location and role ️ Mimica will only contact candidates from email address. We do not request banking or sensitive personal information during the recruiting process.
About the Opportunity Sun Chemical is seeking an experienced Data Architect II to join our Corporate IT team and drive the modernization of our enterprise data ecosystem. This is a unique opportunity to architect cutting edge solutions that bridge SAP, Microsoft Fabric, and Power BI, enabling advanced analytics and business intelligence across our organization. Essential Job Functions Define high level architecture that enables seamless integration of SAP and additional data sources into the Microsoft Fabric environment, ensuring robust data flow and interoperability. Design and manage Microsoft Fabric workspaces, establishing reliable and efficient connectivity across SAP, Azure, and Fabric components to support unified data access and advanced analytics capabilities. Leverage SAP BTP DataSphere and SAP Analytics Cloud (SAC) to create integrated analytics solutions. Data Integration & Management Implement data integration into Fabric Lakehouse, Warehouse, and Synapse Engineering. Design and build Azure Data Factory pipelines for data ingestion and transformation. Ensure data security and governance at storage and reporting layers. Oversee batch and incremental data loads, tuning performance to meet SLAs. Reporting & Analytics Develop Power BI semantic layers and maintain Power BI reports, including paginated and interactive dashboards. Support the migration of Cognos solutions into Power BI. Support self service analytics and ad hoc reporting for business users. Technical Leadership Provide expertise and guidance on SAP analytics roadmap (S/4HANA Embedded Analytics, SAP Datasphere, SAP Analytics Cloud). Lead pilot projects and migrations (e.g., Cognos to Power BI, SQL DW to Fabric OneLake). Collaborate with stakeholders across all business levels and our Accenture partners. Education & Qualifications Bachelor's degree in Computer Science or a related field required. Technical Experience 5 years of progressive IT experience, with a minimum of 2 years of hands on experience with Microsoft Fabric (Workspace, Lakehouse, Warehouse, and Data Engineering). Proven expertise architecting solutions with SAP (ECC and S/4HANA), Microsoft Fabric, and Power BI, including a strong understanding of SAP data structures, business processes, and their integration within enterprise analytics platforms. Strong proficiency in Azure Data Factory, Synapse, and cloud data services. Expert level skills in data modelling, ETL processes, and semantic layer design. Advanced programming capabilities in SQL (T SQL/Spark SQL), Python, and PySpark. Hands on experience with Power BI (Desktop and Service), DAX, Power Query, and performance tuning. Hands on experience with Azure Log Analytics, Microsoft Purview, and CI/CD pipelines via Azure DevOps. Solid understanding of data governance, security, and compliance within enterprise environments. Ability to translate complex technical concepts for non technical business stakeholders and lead cross functional teams effectively. Advanced project management skills, including requirements gathering, technical specification writing, effort estimation, resource planning, and risk management to ensure successful project delivery. Strong communication and facilitation skills, with experience coordinating and leading meetings with senior business stakeholders. Highly organised with the ability to manage multiple concurrent projects while maintaining clear and consistent communication with all stakeholders on progress and priorities. Benefits We offer a range of market competitive total rewards that include merit increases, paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k)+match and life insurance. Eligibility of benefit timing may vary. Equal Employment Opportunity It is Sun's policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law. Note The base pay range listed is a good faith estimate of what Sun Chemical may offer to new hires for this position. Actual compensation may vary based on a variety of factors, including the candidate's knowledge, skills, and abilities (KSAs), relevant experience, education, certifications, and alignment with the minimum job qualifications. Additional considerations may include prevailing wages in the work location and internal equity within Sun Chemical.
03/05/2026
Full time
About the Opportunity Sun Chemical is seeking an experienced Data Architect II to join our Corporate IT team and drive the modernization of our enterprise data ecosystem. This is a unique opportunity to architect cutting edge solutions that bridge SAP, Microsoft Fabric, and Power BI, enabling advanced analytics and business intelligence across our organization. Essential Job Functions Define high level architecture that enables seamless integration of SAP and additional data sources into the Microsoft Fabric environment, ensuring robust data flow and interoperability. Design and manage Microsoft Fabric workspaces, establishing reliable and efficient connectivity across SAP, Azure, and Fabric components to support unified data access and advanced analytics capabilities. Leverage SAP BTP DataSphere and SAP Analytics Cloud (SAC) to create integrated analytics solutions. Data Integration & Management Implement data integration into Fabric Lakehouse, Warehouse, and Synapse Engineering. Design and build Azure Data Factory pipelines for data ingestion and transformation. Ensure data security and governance at storage and reporting layers. Oversee batch and incremental data loads, tuning performance to meet SLAs. Reporting & Analytics Develop Power BI semantic layers and maintain Power BI reports, including paginated and interactive dashboards. Support the migration of Cognos solutions into Power BI. Support self service analytics and ad hoc reporting for business users. Technical Leadership Provide expertise and guidance on SAP analytics roadmap (S/4HANA Embedded Analytics, SAP Datasphere, SAP Analytics Cloud). Lead pilot projects and migrations (e.g., Cognos to Power BI, SQL DW to Fabric OneLake). Collaborate with stakeholders across all business levels and our Accenture partners. Education & Qualifications Bachelor's degree in Computer Science or a related field required. Technical Experience 5 years of progressive IT experience, with a minimum of 2 years of hands on experience with Microsoft Fabric (Workspace, Lakehouse, Warehouse, and Data Engineering). Proven expertise architecting solutions with SAP (ECC and S/4HANA), Microsoft Fabric, and Power BI, including a strong understanding of SAP data structures, business processes, and their integration within enterprise analytics platforms. Strong proficiency in Azure Data Factory, Synapse, and cloud data services. Expert level skills in data modelling, ETL processes, and semantic layer design. Advanced programming capabilities in SQL (T SQL/Spark SQL), Python, and PySpark. Hands on experience with Power BI (Desktop and Service), DAX, Power Query, and performance tuning. Hands on experience with Azure Log Analytics, Microsoft Purview, and CI/CD pipelines via Azure DevOps. Solid understanding of data governance, security, and compliance within enterprise environments. Ability to translate complex technical concepts for non technical business stakeholders and lead cross functional teams effectively. Advanced project management skills, including requirements gathering, technical specification writing, effort estimation, resource planning, and risk management to ensure successful project delivery. Strong communication and facilitation skills, with experience coordinating and leading meetings with senior business stakeholders. Highly organised with the ability to manage multiple concurrent projects while maintaining clear and consistent communication with all stakeholders on progress and priorities. Benefits We offer a range of market competitive total rewards that include merit increases, paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k)+match and life insurance. Eligibility of benefit timing may vary. Equal Employment Opportunity It is Sun's policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law. Note The base pay range listed is a good faith estimate of what Sun Chemical may offer to new hires for this position. Actual compensation may vary based on a variety of factors, including the candidate's knowledge, skills, and abilities (KSAs), relevant experience, education, certifications, and alignment with the minimum job qualifications. Additional considerations may include prevailing wages in the work location and internal equity within Sun Chemical.
QA Engineer QA Engineer - Global Foreign Exchange Company - Coventry- Hybrid (Tech stack: QA Engineer, Automation, C#, Finance, Fintech, Banking, API Testing, Automated, Azure, Exploratory, API, Selenium Web driver, ISEB, ISTQB, QA Analyst, Tester, Quality Assurance, Test Engineer, Test Analyst, QA Engineer) Our client has been dominating the foreign exchange market since 1984, they have been helping businesses and individuals across the globe to get their money where it needs to be. My client has various methods of payments needs such as business payment solutions, personal payments abroad (for example buying a property), travel money at airports, and supporting the global supply chain of wholesale banknotes. My client is looking for an experienced QA Engineer to help support QA Team within IT Development by undertaking functional and non-functional testing activities. The role will involve Quality Assurance and Testing on a range of software delivery streams, including web, desktop and mobile applications over cross-browser/devices, Azure cloud platforms, and back-end functionality, including API, which entails technical problem-solving. The QA Engineer will play a vital role in the analysis, planning, execution, and reporting of progress of their activities to their workstream Leads, including QA peers. Communication, diligence, test methodology know-how, and attention to detail are essential attributes and the QA influence within the Scrum team. As a QA Engineer you'll be within a new development team that is focused on delivering world-class technical solutions. The ideal candidate will be an experienced tester looking for a new challenge and who is enthusiastic about using technology to accelerate change within the industry. The successful candidate should also have a level of coding that will enable them to execute repeatable tests in an efficient and automated way. QA Engineer applicants should be experienced in some or all of the following (full training will be provided to fill any gaps in your skill set): Automation, C#, Finance, Fintech, Banking, Cypress, Selenium Web driver, Azure, SQL, Visual Studio IDE, source control tools, TFS, Git, HTML, CSS, DOM, DevOps, Agile, Scrum and Kanban. Their benefits include the following: Bupa medial healthcare (family plan included). Bonus Unlimited holiday allowance. Company pension Training allowance Staff Outings Snack filled Kitchen Awesome work environment at a company with a huge vision. Killer modern office and games room! Gym membership Location: Coventry / Hybrid Working Salary: £45,000 - £60,000 + Bonus + Pension + Benefits NOIRUKTECHREC NOIRUKREC
13/08/2023
Full time
QA Engineer QA Engineer - Global Foreign Exchange Company - Coventry- Hybrid (Tech stack: QA Engineer, Automation, C#, Finance, Fintech, Banking, API Testing, Automated, Azure, Exploratory, API, Selenium Web driver, ISEB, ISTQB, QA Analyst, Tester, Quality Assurance, Test Engineer, Test Analyst, QA Engineer) Our client has been dominating the foreign exchange market since 1984, they have been helping businesses and individuals across the globe to get their money where it needs to be. My client has various methods of payments needs such as business payment solutions, personal payments abroad (for example buying a property), travel money at airports, and supporting the global supply chain of wholesale banknotes. My client is looking for an experienced QA Engineer to help support QA Team within IT Development by undertaking functional and non-functional testing activities. The role will involve Quality Assurance and Testing on a range of software delivery streams, including web, desktop and mobile applications over cross-browser/devices, Azure cloud platforms, and back-end functionality, including API, which entails technical problem-solving. The QA Engineer will play a vital role in the analysis, planning, execution, and reporting of progress of their activities to their workstream Leads, including QA peers. Communication, diligence, test methodology know-how, and attention to detail are essential attributes and the QA influence within the Scrum team. As a QA Engineer you'll be within a new development team that is focused on delivering world-class technical solutions. The ideal candidate will be an experienced tester looking for a new challenge and who is enthusiastic about using technology to accelerate change within the industry. The successful candidate should also have a level of coding that will enable them to execute repeatable tests in an efficient and automated way. QA Engineer applicants should be experienced in some or all of the following (full training will be provided to fill any gaps in your skill set): Automation, C#, Finance, Fintech, Banking, Cypress, Selenium Web driver, Azure, SQL, Visual Studio IDE, source control tools, TFS, Git, HTML, CSS, DOM, DevOps, Agile, Scrum and Kanban. Their benefits include the following: Bupa medial healthcare (family plan included). Bonus Unlimited holiday allowance. Company pension Training allowance Staff Outings Snack filled Kitchen Awesome work environment at a company with a huge vision. Killer modern office and games room! Gym membership Location: Coventry / Hybrid Working Salary: £45,000 - £60,000 + Bonus + Pension + Benefits NOIRUKTECHREC NOIRUKREC
Job description: WHAT TO EXPECT There now exists an exciting opportunity for a dynamic and enthusiastic Research Engineer, specifically in the area of Electrical Architectures / Networks, to develop, guide and deliver projects to support the "Digitalisation and Connectivity" theme. This will involve development of enabling technologies to deliver a truly flexible and efficient electrical platform on which the amazing capabilities and features on our cars can be built. A key focus for the team currently is in investigating opportunities where wireless technologies could be applied on the vehicle with a view simplify harness on the car and allowing greater flexibility to configure/layout Electronics Control Units/Compute modules on the car. The successful senior engineer will need to bring strong technical abilities to the team and work as part of an agile squad focussed on releasing the most value to the business/customer in an iterative manner. The outputs of the projects could range from desktop analysis, bench top demonstrations, full proof of concepts within a vehicle as appropriate and showcasing these to the stakeholders at all levels the company as required. An extremely high level of engineering capability will be required to ensure the concepts are well defined and realisable when taken forward to production. This role will involve collaborative research both internally within the team, with our stakeholders across the business as well as with key leading UK universities and external partners. WHAT YOU'LL BE RESPONSIBLE FOR Delivery of relevant research into Electrical Architectures/Networks, Wireless communication related technologies with a robust research approach with adherence to research processes As part of a agile squad, develop implementation/activity plans to support the sprint/quarterly goals of the specific Electrical Architectures/Network project being tackled by the team Resolve of key technical and strategic challenges by applying technical know-how to solve the goals of the project Development of Proof-of-Concepts in house or with support from key suppliers/partners as appropriate Ensuring robust, data led recording of findings, as well as adherence to relevant procedures Support project roadmaps for the business kept updated with latest insights, ideas, technologies Ensuring new and innovative ideas are captured as patents to maximise value to JLR Support knowledge transfer on projects when handing over to mainstream engineering WHAT YOU'LL NEED Essential: Strong Technical knowledge of 2 or more of:Automotive Electrical Architecture design and enablers e.g. Service Oriented Architecture design Automotive communication protocols RF System Engineering, testing and validation RF Communication technologies, Modulation techniques, Encoding schemes and relative advantages/disadvantages Data over Power / Power over Data communications Ability to find resolutions to key technical issues within a team environment Ability to write reports and communicate to technical and non-technical audience. "Hacking" skills (finding software and hardware solutions for new problems) Relevant degree (or equivalent experience) - E.g. Physics, Electronic, Electrical, Computing, Maths or similar Highly Desirable: Ability to form relevant and strong research questions and then breakdown into a set of logical tasks that will allow team to find and understand the answers as quickly as possible. Ability to understand and filter relevant, applicable, future technologies and topics Experience working with Software Defined Radio (SDR). Experience with RF Simulation Tools. Experience working with lab equipment such as RF Signal Generators, Spectrum Analysers, VNAs etc.. Electronic Hardware Design for automotive A working knowledge of automotive electrical systems and development processes, such as those used at Jaguar Land Rover Telecommunications / Connectivity / Telematics / Cloud / Edge capabilities and understanding Design for Functional Safety and Cyber Security Previous experience in a Research role in engineering or automotive environment Experience of Agile or equivalent research delivery process Experience in automotive software development and good understanding of principals of software design A working knowledge of automotive electrical systems and development processes, such as those used at Jaguar Land Rover Previous experience of working with Universities, Start-ups and Research partners Personal Profile Essential: An individual with a customer first mind-set who is easy to do business with and makes people feel special A curious and inquisitive attitude to solving Research challenges in novel ways. Ability to work independently but always with a view to supporting the team and project goals Proactive individual who can demonstrating tenacity, drive and perseverance with the ability to find solutions in a complex, and rapidly changing environment. Excellent collaboration and interpersonal skills to achieve great outcomes for team and project. Honest and open - always challenging self and proactive in continuous personal development A resilient and enthusiastic who responds constructively to new ideas and inputs Desirable: A good communicator with the ability to convey complex ideas to a wide variety of stakeholders across the business
21/09/2022
Full time
Job description: WHAT TO EXPECT There now exists an exciting opportunity for a dynamic and enthusiastic Research Engineer, specifically in the area of Electrical Architectures / Networks, to develop, guide and deliver projects to support the "Digitalisation and Connectivity" theme. This will involve development of enabling technologies to deliver a truly flexible and efficient electrical platform on which the amazing capabilities and features on our cars can be built. A key focus for the team currently is in investigating opportunities where wireless technologies could be applied on the vehicle with a view simplify harness on the car and allowing greater flexibility to configure/layout Electronics Control Units/Compute modules on the car. The successful senior engineer will need to bring strong technical abilities to the team and work as part of an agile squad focussed on releasing the most value to the business/customer in an iterative manner. The outputs of the projects could range from desktop analysis, bench top demonstrations, full proof of concepts within a vehicle as appropriate and showcasing these to the stakeholders at all levels the company as required. An extremely high level of engineering capability will be required to ensure the concepts are well defined and realisable when taken forward to production. This role will involve collaborative research both internally within the team, with our stakeholders across the business as well as with key leading UK universities and external partners. WHAT YOU'LL BE RESPONSIBLE FOR Delivery of relevant research into Electrical Architectures/Networks, Wireless communication related technologies with a robust research approach with adherence to research processes As part of a agile squad, develop implementation/activity plans to support the sprint/quarterly goals of the specific Electrical Architectures/Network project being tackled by the team Resolve of key technical and strategic challenges by applying technical know-how to solve the goals of the project Development of Proof-of-Concepts in house or with support from key suppliers/partners as appropriate Ensuring robust, data led recording of findings, as well as adherence to relevant procedures Support project roadmaps for the business kept updated with latest insights, ideas, technologies Ensuring new and innovative ideas are captured as patents to maximise value to JLR Support knowledge transfer on projects when handing over to mainstream engineering WHAT YOU'LL NEED Essential: Strong Technical knowledge of 2 or more of:Automotive Electrical Architecture design and enablers e.g. Service Oriented Architecture design Automotive communication protocols RF System Engineering, testing and validation RF Communication technologies, Modulation techniques, Encoding schemes and relative advantages/disadvantages Data over Power / Power over Data communications Ability to find resolutions to key technical issues within a team environment Ability to write reports and communicate to technical and non-technical audience. "Hacking" skills (finding software and hardware solutions for new problems) Relevant degree (or equivalent experience) - E.g. Physics, Electronic, Electrical, Computing, Maths or similar Highly Desirable: Ability to form relevant and strong research questions and then breakdown into a set of logical tasks that will allow team to find and understand the answers as quickly as possible. Ability to understand and filter relevant, applicable, future technologies and topics Experience working with Software Defined Radio (SDR). Experience with RF Simulation Tools. Experience working with lab equipment such as RF Signal Generators, Spectrum Analysers, VNAs etc.. Electronic Hardware Design for automotive A working knowledge of automotive electrical systems and development processes, such as those used at Jaguar Land Rover Telecommunications / Connectivity / Telematics / Cloud / Edge capabilities and understanding Design for Functional Safety and Cyber Security Previous experience in a Research role in engineering or automotive environment Experience of Agile or equivalent research delivery process Experience in automotive software development and good understanding of principals of software design A working knowledge of automotive electrical systems and development processes, such as those used at Jaguar Land Rover Previous experience of working with Universities, Start-ups and Research partners Personal Profile Essential: An individual with a customer first mind-set who is easy to do business with and makes people feel special A curious and inquisitive attitude to solving Research challenges in novel ways. Ability to work independently but always with a view to supporting the team and project goals Proactive individual who can demonstrating tenacity, drive and perseverance with the ability to find solutions in a complex, and rapidly changing environment. Excellent collaboration and interpersonal skills to achieve great outcomes for team and project. Honest and open - always challenging self and proactive in continuous personal development A resilient and enthusiastic who responds constructively to new ideas and inputs Desirable: A good communicator with the ability to convey complex ideas to a wide variety of stakeholders across the business
2nd Line Support Analyst - Reading ESP Global Services are currently recruiting a 2nd line support analyst to join our Reading headquarters. We are a managed service provider for IT support and infrastructure solutions where we support clients worldwide 24/7. Working as part of the Global Service Desk team you will provide fault diagnosis, call vetting and advanced technical support, to successfully resolve escalated incidents and requests from 1st Line Support Analysts and work alongside resolver groups to resolve complex technical issues. A snapshot of what you will be doing: * Receive and resolve incidents and tickets which have been escalated from the 1st Line Support team * Receive, scope, log and process each customer ticket, carrying out fault diagnosis, call vetting and advanced technical support to provide ticket resolution. * Own all assigned customer tickets and ensure the customer/ user is kept fully updated throughout its lifecycle * Where a ticket cannot be resolved at 2nd line, ensure it is assigned to the correct resolution group, with clear, concise and detailed information recorded on the ticket. * Proactively carry out call management in a priority order with the goal of reducing tickets that are in jeopardy of breaching SLAs as well as managing customer expectations to reduce escalations * Train, develop and provide on the job coaching to all members of ESP's Service desks What are we looking for? * 2-3 years' experience in a technical resolving role, preferably as a Technical Service Desk Analyst/ Desktop/ 2nd Line Engineer * O365 Admin experience * Azure AD experience * CompTIA A+ and/ or MCP accreditation * Microsoft Office Specialist Certification * Advanced knowledge of remote support toolsets * Expert knowledge of call management systems, preferably ServiceNow * Self-motivated with a willingness to learn and adapt to any new change or situation * Very good verbal and written communication skills * Excellent inter-personal skills; ability to communicate with customers at all levels. ESP offers a basic salary ranging from £26,000 - £30,000 pension, life assurance and access to ongoing training and career development. This role is working Monday - Friday 9am - 5.30pm Please apply now to be considered. We will endeavour to get back to all applicants by phone/email.
31/01/2022
Full time
2nd Line Support Analyst - Reading ESP Global Services are currently recruiting a 2nd line support analyst to join our Reading headquarters. We are a managed service provider for IT support and infrastructure solutions where we support clients worldwide 24/7. Working as part of the Global Service Desk team you will provide fault diagnosis, call vetting and advanced technical support, to successfully resolve escalated incidents and requests from 1st Line Support Analysts and work alongside resolver groups to resolve complex technical issues. A snapshot of what you will be doing: * Receive and resolve incidents and tickets which have been escalated from the 1st Line Support team * Receive, scope, log and process each customer ticket, carrying out fault diagnosis, call vetting and advanced technical support to provide ticket resolution. * Own all assigned customer tickets and ensure the customer/ user is kept fully updated throughout its lifecycle * Where a ticket cannot be resolved at 2nd line, ensure it is assigned to the correct resolution group, with clear, concise and detailed information recorded on the ticket. * Proactively carry out call management in a priority order with the goal of reducing tickets that are in jeopardy of breaching SLAs as well as managing customer expectations to reduce escalations * Train, develop and provide on the job coaching to all members of ESP's Service desks What are we looking for? * 2-3 years' experience in a technical resolving role, preferably as a Technical Service Desk Analyst/ Desktop/ 2nd Line Engineer * O365 Admin experience * Azure AD experience * CompTIA A+ and/ or MCP accreditation * Microsoft Office Specialist Certification * Advanced knowledge of remote support toolsets * Expert knowledge of call management systems, preferably ServiceNow * Self-motivated with a willingness to learn and adapt to any new change or situation * Very good verbal and written communication skills * Excellent inter-personal skills; ability to communicate with customers at all levels. ESP offers a basic salary ranging from £26,000 - £30,000 pension, life assurance and access to ongoing training and career development. This role is working Monday - Friday 9am - 5.30pm Please apply now to be considered. We will endeavour to get back to all applicants by phone/email.
Network Administrator - (Field based) - to £30,000 plus vehicle - West Yorkshire (Bradford/Halifax) Leading service / support provider has a great opportunity for a Network Administrator with some experience of Networks and with a full, clean driving license to operate as a Field based Network Admin / Support Engineer at 2nd line level to provide assistance for the provision of support services, infrastructure and administration across all aspects of the business. The position involves primarily working in IT field servicing and infrastructure set up and support at sites across the UK (2-3 days week / as an when required, the remainder will be working from my clients offices. From a technical perspective as a Network Administrator, the role will be responsible for configuring, installing, supporting and maintaining, hardware and infrastructure therefore, excellent technical skills are required around supporting others with desktop support, server support and maintenance, networking infrastructure, plus general maintenance of all IT-related hardware. |Required skills for this role include:- Excellent networking knowledge and experience of TCP/IP, LANs/WANs, VLANs, VPNs, NAT, Windows, Windows Server via Active Directory, Group Policy, Office 365, DHCP, DNS, some knowledge of routers, switches, wireless APs, etc. Duties include:- installing and configuring new network installations as well as maintaining current site and branch infrastructure, escalation of critical issues to 3rd line, resolving incidents, queries and diagnosing faults, maintaining documentation, network configuration, liaising with clients and colleagues in order to ensure effective scheduling and implementation of site network maintenance and configuration plans and responding to user queries and ensure responses by the team are timely and accurate (in accordance with SLA targets) via phone, help desk and remote sessions. This is a great opportunity for a Support Admin / Analyst/Engineer with a minimum of 2 years experience to join a forward thinking company with good career prospects with a basic salary of upto £30,000 plus fully expensed vehicle. This role is commutable from Halifax, Bradford, Brighouse, Barnsley, Wakefield, Rochdale, Keighley, Huddersfield, Dewsbury, Leeds Apply now
10/11/2021
Full time
Network Administrator - (Field based) - to £30,000 plus vehicle - West Yorkshire (Bradford/Halifax) Leading service / support provider has a great opportunity for a Network Administrator with some experience of Networks and with a full, clean driving license to operate as a Field based Network Admin / Support Engineer at 2nd line level to provide assistance for the provision of support services, infrastructure and administration across all aspects of the business. The position involves primarily working in IT field servicing and infrastructure set up and support at sites across the UK (2-3 days week / as an when required, the remainder will be working from my clients offices. From a technical perspective as a Network Administrator, the role will be responsible for configuring, installing, supporting and maintaining, hardware and infrastructure therefore, excellent technical skills are required around supporting others with desktop support, server support and maintenance, networking infrastructure, plus general maintenance of all IT-related hardware. |Required skills for this role include:- Excellent networking knowledge and experience of TCP/IP, LANs/WANs, VLANs, VPNs, NAT, Windows, Windows Server via Active Directory, Group Policy, Office 365, DHCP, DNS, some knowledge of routers, switches, wireless APs, etc. Duties include:- installing and configuring new network installations as well as maintaining current site and branch infrastructure, escalation of critical issues to 3rd line, resolving incidents, queries and diagnosing faults, maintaining documentation, network configuration, liaising with clients and colleagues in order to ensure effective scheduling and implementation of site network maintenance and configuration plans and responding to user queries and ensure responses by the team are timely and accurate (in accordance with SLA targets) via phone, help desk and remote sessions. This is a great opportunity for a Support Admin / Analyst/Engineer with a minimum of 2 years experience to join a forward thinking company with good career prospects with a basic salary of upto £30,000 plus fully expensed vehicle. This role is commutable from Halifax, Bradford, Brighouse, Barnsley, Wakefield, Rochdale, Keighley, Huddersfield, Dewsbury, Leeds Apply now
A highly reputable school based in East London is seeking a Network Manager to join them on a permanent basis. Network Manager job purpose: To be the team lead and escalation point for service delivery to customer-specific site, working closely with all service engineers and account managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Problem ownership with clear, concise customer communication whilst managing expectations by that in person, over the phone or via remote connectivity. Ensure support tickets are responded to within agreed customer SLA's and engineers are mentored and developed. Network Manager main responsibilities: Primary escalation point for all engineers within the customer site team Primary technical support advisory to the Operations Lead on all service-related incidents and problems Primary responsibility for guiding through major impacting service incidents, owning the investigation, diagnosis, identified of root cause and rollout of mitigating actions to permanently fix the underlying issue (working with HQ escalation where required) Be responsible for identifying opportunities within the customer site to work with account manager and service team to remove underlying issues affecting user experience, owning and following through to completion the rollout of any permanent fix Provide level 2 server, network and desktop technical support, diagnosing customer issues and providing a high level of first-time fix Responsible for direct leadership of a team of engineers including; identification of skills gaps, development and implementation of training programme at both individual and team level, tangible reporting to show a service improvement link between programme and individual performance Responsible for performance management of a team, regular score check-in's, regular performance reviews both at individual and team level, highlighting areas for improved achievement, as well as introducing performance development plans and where necessary managing disciplinary reviews, reviews including performance grading and salary recommendations Network Manager qualifications and knowledge: 2 years of experience as a senior engineer/Manager supporting schools or colleges with previous experience at other levels Experience in managing or supporting projects Experience of working in a customer-facing role Familiar with working with SLA's to meet customer and requirements GSCE Maths and English DBS Enhanced clearance We are keen to hear from candidates with the following job titles: IT Support / Network Manager / 2nd Line Support / 3rd Line Support / IT Manager / Education Manager / Project Manager
06/10/2021
Full time
A highly reputable school based in East London is seeking a Network Manager to join them on a permanent basis. Network Manager job purpose: To be the team lead and escalation point for service delivery to customer-specific site, working closely with all service engineers and account managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Problem ownership with clear, concise customer communication whilst managing expectations by that in person, over the phone or via remote connectivity. Ensure support tickets are responded to within agreed customer SLA's and engineers are mentored and developed. Network Manager main responsibilities: Primary escalation point for all engineers within the customer site team Primary technical support advisory to the Operations Lead on all service-related incidents and problems Primary responsibility for guiding through major impacting service incidents, owning the investigation, diagnosis, identified of root cause and rollout of mitigating actions to permanently fix the underlying issue (working with HQ escalation where required) Be responsible for identifying opportunities within the customer site to work with account manager and service team to remove underlying issues affecting user experience, owning and following through to completion the rollout of any permanent fix Provide level 2 server, network and desktop technical support, diagnosing customer issues and providing a high level of first-time fix Responsible for direct leadership of a team of engineers including; identification of skills gaps, development and implementation of training programme at both individual and team level, tangible reporting to show a service improvement link between programme and individual performance Responsible for performance management of a team, regular score check-in's, regular performance reviews both at individual and team level, highlighting areas for improved achievement, as well as introducing performance development plans and where necessary managing disciplinary reviews, reviews including performance grading and salary recommendations Network Manager qualifications and knowledge: 2 years of experience as a senior engineer/Manager supporting schools or colleges with previous experience at other levels Experience in managing or supporting projects Experience of working in a customer-facing role Familiar with working with SLA's to meet customer and requirements GSCE Maths and English DBS Enhanced clearance We are keen to hear from candidates with the following job titles: IT Support / Network Manager / 2nd Line Support / 3rd Line Support / IT Manager / Education Manager / Project Manager
