Cyber Solution Architect (Digital Platforms & Trading Systems) 8-Month contract - Inside IR35 - market rate London based - hybrid working - 3 days a week onsite Must have Base Metals trading experience Role Overview We are looking for a hands-on, highly technical Cyber Solution Architect to design and deliver secure solutions across our digital platform ecosystem, with a strong focus on Base Metals Order Execution Management Systems (OEMS). This role requires deep technical expertise, practical implementation capability, and the ability to embed security into complex, low-latency trading environments. Key Responsibilities Design and implement secure, scalable cyber solutions for digital platforms, including OEMS and associated trading infrastructure. Act as a hands-on architect, contributing directly to solution design, engineering decisions, and security implementation. Develop and maintain security architecture patterns, reference models, and solution blueprints. Lead security design for Base Metals OEMS platforms, ensuring alignment with performance, resilience, and regulatory requirements. Perform threat modelling, security risk assessments, and architecture reviews. Integrate security into DevOps pipelines, promoting DevSecOps best practices. Collaborate with engineering, infrastructure, and business teams to ensure security is embedded by design. Provide technical oversight on identity and access management (IAM), encryption, API security, and network security. Evaluate and implement security tooling (e.g., SIEM, EDR, DLP, WAF) within platform environments. Support incident response activities and provide expert guidance on security incidents affecting trading systems. Required Skills & Experience Proven experience in a Cyber Solution Architect role with strong hands-on delivery capability. Deep technical knowledge across application, infrastructure, network, and cloud security domains. Demonstrated experience securing digital platforms in complex enterprise environments. Strong understanding of Order Execution Management Systems (OEMS), ideally within Base Metals or commodities trading. Experience in commodities or financial trading environments (particularly Base Metals). Understanding of regulatory requirements relevant to trading systems. Knowledge of trading workflows, low-latency systems, and associated cyber risks. Experience with cloud platforms (AWS, Azure, or GCP) and cloud-native security architecture. Strong familiarity with security frameworks (e.g., NIST, ISO 27001, CIS). Experience implementing security controls including IAM, encryption, endpoint protection, and monitoring solutions. Proficiency in scripting or programming (e.g., Python, PowerShell, Bash). Desirable Skills Experience with high-frequency or algorithmic trading security. Knowledge of Zero Trust architecture and modern identity frameworks. Relevant certifications such as CISSP, CCSP, or TOGAF. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
25/05/2026
Contractor
Cyber Solution Architect (Digital Platforms & Trading Systems) 8-Month contract - Inside IR35 - market rate London based - hybrid working - 3 days a week onsite Must have Base Metals trading experience Role Overview We are looking for a hands-on, highly technical Cyber Solution Architect to design and deliver secure solutions across our digital platform ecosystem, with a strong focus on Base Metals Order Execution Management Systems (OEMS). This role requires deep technical expertise, practical implementation capability, and the ability to embed security into complex, low-latency trading environments. Key Responsibilities Design and implement secure, scalable cyber solutions for digital platforms, including OEMS and associated trading infrastructure. Act as a hands-on architect, contributing directly to solution design, engineering decisions, and security implementation. Develop and maintain security architecture patterns, reference models, and solution blueprints. Lead security design for Base Metals OEMS platforms, ensuring alignment with performance, resilience, and regulatory requirements. Perform threat modelling, security risk assessments, and architecture reviews. Integrate security into DevOps pipelines, promoting DevSecOps best practices. Collaborate with engineering, infrastructure, and business teams to ensure security is embedded by design. Provide technical oversight on identity and access management (IAM), encryption, API security, and network security. Evaluate and implement security tooling (e.g., SIEM, EDR, DLP, WAF) within platform environments. Support incident response activities and provide expert guidance on security incidents affecting trading systems. Required Skills & Experience Proven experience in a Cyber Solution Architect role with strong hands-on delivery capability. Deep technical knowledge across application, infrastructure, network, and cloud security domains. Demonstrated experience securing digital platforms in complex enterprise environments. Strong understanding of Order Execution Management Systems (OEMS), ideally within Base Metals or commodities trading. Experience in commodities or financial trading environments (particularly Base Metals). Understanding of regulatory requirements relevant to trading systems. Knowledge of trading workflows, low-latency systems, and associated cyber risks. Experience with cloud platforms (AWS, Azure, or GCP) and cloud-native security architecture. Strong familiarity with security frameworks (e.g., NIST, ISO 27001, CIS). Experience implementing security controls including IAM, encryption, endpoint protection, and monitoring solutions. Proficiency in scripting or programming (e.g., Python, PowerShell, Bash). Desirable Skills Experience with high-frequency or algorithmic trading security. Knowledge of Zero Trust architecture and modern identity frameworks. Relevant certifications such as CISSP, CCSP, or TOGAF. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Senior Data Engineer London Hybrid Salary £80,000 - £90,000 (depending on experience) VIQU has partnered with a leading organisation in the clean energy sector to recruit a Senior Data Engineer. You will design and build scalable data infrastructure, turning complex datasets into valuable insights that support renewable energy systems. Working in a collaborative, agile team, you ll take ownership of key initiatives while contributing to best practices and mentoring others. Key Responsibilities of the Senior Data Engineer: • Build and maintain scalable data infrastructure using cloud technologies • Develop and optimise ETL pipelines for efficient data processing • Support data science and analytics to optimise energy assets • Implement infrastructure as code (Terraform/AWS) • Ensure data quality, integrity, and consistency • Integrate external APIs for data ingestion and delivery • Collaborate with cross-functional teams on data-driven solutions • Mentor team members and promote best practices Key Requirements of the Senior Data Engineer: • Strong experience building data pipelines, platforms, and storage systems • Advanced Python skills with a focus on production-quality code • Solid understanding of ETL processes and best practices • Experience with SQL/NoSQL databases and big data tools (e.g. Spark, Pulsar) • Hands-on experience with cloud platforms (AWS, Azure, or GCP) • Experience developing and deploying data services end-to-end • Strong stakeholder communication and collaboration skills • Ability to mentor others and promote best practices Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment. Senior Data Engineer London Hybrid Salary £80,000 - £90,000 (depending on experience)
25/05/2026
Full time
Senior Data Engineer London Hybrid Salary £80,000 - £90,000 (depending on experience) VIQU has partnered with a leading organisation in the clean energy sector to recruit a Senior Data Engineer. You will design and build scalable data infrastructure, turning complex datasets into valuable insights that support renewable energy systems. Working in a collaborative, agile team, you ll take ownership of key initiatives while contributing to best practices and mentoring others. Key Responsibilities of the Senior Data Engineer: • Build and maintain scalable data infrastructure using cloud technologies • Develop and optimise ETL pipelines for efficient data processing • Support data science and analytics to optimise energy assets • Implement infrastructure as code (Terraform/AWS) • Ensure data quality, integrity, and consistency • Integrate external APIs for data ingestion and delivery • Collaborate with cross-functional teams on data-driven solutions • Mentor team members and promote best practices Key Requirements of the Senior Data Engineer: • Strong experience building data pipelines, platforms, and storage systems • Advanced Python skills with a focus on production-quality code • Solid understanding of ETL processes and best practices • Experience with SQL/NoSQL databases and big data tools (e.g. Spark, Pulsar) • Hands-on experience with cloud platforms (AWS, Azure, or GCP) • Experience developing and deploying data services end-to-end • Strong stakeholder communication and collaboration skills • Ability to mentor others and promote best practices Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment. Senior Data Engineer London Hybrid Salary £80,000 - £90,000 (depending on experience)
Must be a British citizen to meet compliance and security clearance requirements. Office location will be a satellite site in Hampshire, with occasional travel to London. This is an on site position, requiring a standard five day per week schedule in the office. Minimum qualifications: Bachelor's degree in Computer Science or a related technical field such as Computer Networking, Information Security, or equivalent practical experience. 2 years of experience automating infrastructure provisioning, developer operations, or continuous integration, delivery, designing, building, deploying of cloud based solution architectures. Experience in either Linux/Docker/Kubernetes technologies or Windows and Active Directory environments. Experience in scripting and development languages (e.g., Python, Go, Bash) for Automation. Experience with physical and virtual infrastructure, operating systems, or virtualization. Must possess an active Security Check (SC) UK security clearance, and the ability to obtain Developed Vetting (DV) UK security clearance. Preferred qualifications: Familiarity with standard IT security practices (such as encryption, certificates, key management and use of HSMs or other specialist security equipment). Experience in system administration tasks in Linux or Unix. Experience with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos, OpenStack, Puppet, Chef, Salt, Ansible, Jenkins). Ability to execute in a customer focused environment and advocate for partners and customers in a cross functional organization. Ability to work on a team to design processes, implement projects that solve business problems, and lead or work with cross functional groups. Active Developed Vetting (DV) Security Clearance. About the job We aim to provide the flexibility, reliability, and scalability of public cloud for customers with exceptionally high security requirements that can only be met in a private cloud environment. We deliver and operate these private cloud deployments for the most critical customers, helping scale, secure and maintain the deployment whilst working closely with Google product teams to continually improve our technology. This role is part of a new team focused on meeting the needs of our most critical customers in the UK. As an Infrastructure Operations Engineer, you will be deploying new infrastructure as our deployments scale, rolling out new features and updates, troubleshooting problems, and managing incidents. You will automate common tasks, manage incidents and conduct blameless retrospectives to avoid the same problems happening again. You will work with local support staff to help them with challenging problems and you will reach back into Google's product teams for help where you need it. You will troubleshoot technical problems with a mix of debugging, networking, system administration and coding/scripting skills. If necessary you will update our playbooks, not just to help our UK team but to help similar teams around the world. You will help drive the success of Google Cloud by understanding and advocating customers issues. Responsibilities Build, configure and deploy new compute, network, storage and specialist security infrastructure, ensuring correct configuration and bring into service in line with standard playbooks from Google product teams. Resolve profile escalations and issues, improve the customer experience, and drive initiatives. Manage the health and performance of the environment using observability tools, carry out maintenance and updates to roll out new features and keep the platform secure. Participate in a 24/7, on call rotation for incident response escalation within response and on site Service Level Agreements (SLA). Provide technical implementation support in customer environments, including guidance on implementation, and feasibility of cross-product integrations. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
25/05/2026
Full time
Must be a British citizen to meet compliance and security clearance requirements. Office location will be a satellite site in Hampshire, with occasional travel to London. This is an on site position, requiring a standard five day per week schedule in the office. Minimum qualifications: Bachelor's degree in Computer Science or a related technical field such as Computer Networking, Information Security, or equivalent practical experience. 2 years of experience automating infrastructure provisioning, developer operations, or continuous integration, delivery, designing, building, deploying of cloud based solution architectures. Experience in either Linux/Docker/Kubernetes technologies or Windows and Active Directory environments. Experience in scripting and development languages (e.g., Python, Go, Bash) for Automation. Experience with physical and virtual infrastructure, operating systems, or virtualization. Must possess an active Security Check (SC) UK security clearance, and the ability to obtain Developed Vetting (DV) UK security clearance. Preferred qualifications: Familiarity with standard IT security practices (such as encryption, certificates, key management and use of HSMs or other specialist security equipment). Experience in system administration tasks in Linux or Unix. Experience with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos, OpenStack, Puppet, Chef, Salt, Ansible, Jenkins). Ability to execute in a customer focused environment and advocate for partners and customers in a cross functional organization. Ability to work on a team to design processes, implement projects that solve business problems, and lead or work with cross functional groups. Active Developed Vetting (DV) Security Clearance. About the job We aim to provide the flexibility, reliability, and scalability of public cloud for customers with exceptionally high security requirements that can only be met in a private cloud environment. We deliver and operate these private cloud deployments for the most critical customers, helping scale, secure and maintain the deployment whilst working closely with Google product teams to continually improve our technology. This role is part of a new team focused on meeting the needs of our most critical customers in the UK. As an Infrastructure Operations Engineer, you will be deploying new infrastructure as our deployments scale, rolling out new features and updates, troubleshooting problems, and managing incidents. You will automate common tasks, manage incidents and conduct blameless retrospectives to avoid the same problems happening again. You will work with local support staff to help them with challenging problems and you will reach back into Google's product teams for help where you need it. You will troubleshoot technical problems with a mix of debugging, networking, system administration and coding/scripting skills. If necessary you will update our playbooks, not just to help our UK team but to help similar teams around the world. You will help drive the success of Google Cloud by understanding and advocating customers issues. Responsibilities Build, configure and deploy new compute, network, storage and specialist security infrastructure, ensuring correct configuration and bring into service in line with standard playbooks from Google product teams. Resolve profile escalations and issues, improve the customer experience, and drive initiatives. Manage the health and performance of the environment using observability tools, carry out maintenance and updates to roll out new features and keep the platform secure. Participate in a 24/7, on call rotation for incident response escalation within response and on site Service Level Agreements (SLA). Provide technical implementation support in customer environments, including guidance on implementation, and feasibility of cross-product integrations. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
IT Support Analyst with 1st and 2nd Level Support We are looking for IT Support Analyst with 1st and 2nd Level experience cloud infrastructure (Saas) endpoint management (Intune) administrator, networking, azure and Office 365 hands-on support administrator. This role would require a service-oriented attitude, excellent verbal and written skills and a high focus on the quality of work towards end user support. Key Responsibilities / Accountabilities Troubleshoot, diagnose issues affecting both Mac and Windows end point devices. End User Support and IT service desk ticketing ownership. Proficient with M365 and associated components. Azure administration and service troubleshooting. Intune (device setup enrolment and configuration). MS Teams configuration and troubleshooting. Outlook (OWA) and local app setup, configuration and troubleshooting. One Drive (configuration and setup). Azure User account management. Documentationof procedures and standards (user guidance adoption etc). DNS management. Google Workspace exposure (Gdrive - Gmail etc). Mobile device configuration f (Outlookand Teams App). Setup of new, moving and leaving users. Be cognizant of operational security identifying changes to reduce risks. Adobe InDesign and related services support. Meeting room service management (Zoom and Teams). Knowbe4 training platform exposure and administration. Required 3 + Years' Experience in an IT Engineer. Proven experience within a Microsoft environment. Excellent people, communication, end user serviceskills. This is a hybrid position based in the City of Lon for 6 month duration as an FTC. Salary will be circa £25K - £30K. Do send your CV to us in Word format along with your salary and notice period.
25/05/2026
Full time
IT Support Analyst with 1st and 2nd Level Support We are looking for IT Support Analyst with 1st and 2nd Level experience cloud infrastructure (Saas) endpoint management (Intune) administrator, networking, azure and Office 365 hands-on support administrator. This role would require a service-oriented attitude, excellent verbal and written skills and a high focus on the quality of work towards end user support. Key Responsibilities / Accountabilities Troubleshoot, diagnose issues affecting both Mac and Windows end point devices. End User Support and IT service desk ticketing ownership. Proficient with M365 and associated components. Azure administration and service troubleshooting. Intune (device setup enrolment and configuration). MS Teams configuration and troubleshooting. Outlook (OWA) and local app setup, configuration and troubleshooting. One Drive (configuration and setup). Azure User account management. Documentationof procedures and standards (user guidance adoption etc). DNS management. Google Workspace exposure (Gdrive - Gmail etc). Mobile device configuration f (Outlookand Teams App). Setup of new, moving and leaving users. Be cognizant of operational security identifying changes to reduce risks. Adobe InDesign and related services support. Meeting room service management (Zoom and Teams). Knowbe4 training platform exposure and administration. Required 3 + Years' Experience in an IT Engineer. Proven experience within a Microsoft environment. Excellent people, communication, end user serviceskills. This is a hybrid position based in the City of Lon for 6 month duration as an FTC. Salary will be circa £25K - £30K. Do send your CV to us in Word format along with your salary and notice period.
2nd Level Application Support Engineer We are looking for a experienced technical engineer to join our growing Equities business. The platform you will be looking after is used by multiple trading desks servicing a diverse set of clients and instruments. As part of the wider platform team you will be working closely Developers along with technical, analysis and testing colleagues. Investigation and resolution of the work items at hand will require competent technical skills and a keen intellect. The business is a growth area, with current investments taking place in all of the technology, business and middle office areas. Primary Responsibilities Monitor application components. Global support and includes weekend availability to troubleshoot production related issues and perform checkouts. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Knowledge of configuration Management systems such as Ansible. Strong Knowledge of CI tools such Bamboo or Jenkins. Ability to work both independently and in groups in an energetic, diverse environment. Debugging the system and fixing the production related issues. Handles complex operational tasks and recommends process and technology changes. Build monitor tools for production environments. Expedient deployment of new systems. Capacity planning and support for increasing volumes and business growth. Knowledge of networking and storage concepts. Escalate / follow-up on permanent fix for development related issues. Provide solutions for application automation. Manage communication of system and application outages to the end users whenever required. Resolve complex application and technical problems. Build, test and install software in Dev, QA, Prod/DR environment. Support complex efforts involving Analysis, Design, Development and testing of various application components Desired Experience/ Skills Bachelor's degree, preferably in Computer Science, Engineering, or Mathematics Previous career roles in Support Analyst coupled with experience within the Financial industry at least 3+ yrs. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Basic knowledge of infrastructure concepts. Nice to understand Devops tools such Bamboo or Jenkins. Hands-on experience in support of a real-time trading environment. Knowledge of support applications that use high-performance messaging/middleware. Strong analytical, and verbal and written communication skills. Strong Knowledge of FIX protocol. Java, C#, C++ development skills set, nice plus. Personal Attributes Good communication skills, including the ability to write clearly. Able to function effectively as a member of a team. Proactive with respect to personal and technical development. The position is based in the City London. The duration of this contract is 12 months. The rate for this assignment is circa £400 per day. Please do send your CV to us in Word format along with you daily rate in GBP and availability.
25/05/2026
Full time
2nd Level Application Support Engineer We are looking for a experienced technical engineer to join our growing Equities business. The platform you will be looking after is used by multiple trading desks servicing a diverse set of clients and instruments. As part of the wider platform team you will be working closely Developers along with technical, analysis and testing colleagues. Investigation and resolution of the work items at hand will require competent technical skills and a keen intellect. The business is a growth area, with current investments taking place in all of the technology, business and middle office areas. Primary Responsibilities Monitor application components. Global support and includes weekend availability to troubleshoot production related issues and perform checkouts. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Knowledge of configuration Management systems such as Ansible. Strong Knowledge of CI tools such Bamboo or Jenkins. Ability to work both independently and in groups in an energetic, diverse environment. Debugging the system and fixing the production related issues. Handles complex operational tasks and recommends process and technology changes. Build monitor tools for production environments. Expedient deployment of new systems. Capacity planning and support for increasing volumes and business growth. Knowledge of networking and storage concepts. Escalate / follow-up on permanent fix for development related issues. Provide solutions for application automation. Manage communication of system and application outages to the end users whenever required. Resolve complex application and technical problems. Build, test and install software in Dev, QA, Prod/DR environment. Support complex efforts involving Analysis, Design, Development and testing of various application components Desired Experience/ Skills Bachelor's degree, preferably in Computer Science, Engineering, or Mathematics Previous career roles in Support Analyst coupled with experience within the Financial industry at least 3+ yrs. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Basic knowledge of infrastructure concepts. Nice to understand Devops tools such Bamboo or Jenkins. Hands-on experience in support of a real-time trading environment. Knowledge of support applications that use high-performance messaging/middleware. Strong analytical, and verbal and written communication skills. Strong Knowledge of FIX protocol. Java, C#, C++ development skills set, nice plus. Personal Attributes Good communication skills, including the ability to write clearly. Able to function effectively as a member of a team. Proactive with respect to personal and technical development. The position is based in the City London. The duration of this contract is 12 months. The rate for this assignment is circa £400 per day. Please do send your CV to us in Word format along with you daily rate in GBP and availability.
Slingshot AI Slingshot AI is the team behind Ash, the first AI designed for mental health. Our mission is to make support more accessible and help people change their lives in the ways they want. We're building a world-class team by empowering individuals with the autonomy, flexibility, and support they need to do their best work. We dream big, iterate fast, and care deeply. If that sounds like you, we'd love to hear from you. Our team spans machine learning, product, engineering, conversational design, clinical, growth, and operations, with offices in both New York City and London. We're a well-funded Series A company, having raised $93M from Andreessen Horowitz, Radical Ventures, Forerunner Ventures, plus top-tier tech investors involved in ElevenLabs, Captions, Shopify, Plaid, Notion, Canva, Twitch, Airtable, and many others. The role This is a chance to join a passionate team leveraging cutting-edge AI to improve mental health access globally. As a Senior Product Engineer, you will play a critical role in making Ash an even more engaging and effective product. You will work in a cross functional Product team containing traditional product, design, and software development expertise as well as machine learning/AI specialists. Your work will span the entire stack end-to-end, from developing new features in the app, to behind the scenes automations and integrations to make Ash a more powerful tool. As a core member of a small but highly skilled team, we expect you to act as an owner and to care passionately about delivering value to our users and ultimately to make people's lives better. We are looking for builders that care about the work being done and want to be part of shaping what Ash is, not just complete what's in a ticket. Our tech stack uses Dart/Flutter for the app, Kotlin for core backend services, Python for our ML work, Next.js/Typescript for internal tooling, as well as Rust for low level media streaming. We use gRPC and GCP (Kubernetes, Cloud Run) as our primary cloud provider. You're not required to be an expert in all of these tools, but we would like you to come with a learning mindset and to not be afraid of getting your hands dirty with whatever tool the job might require. About you: Thrive building mobile and web applications zero-to-one. Working with different technologies across the whole vertical, including frontend, databases, and any relevant infrastructure. Driven by building a world-class product with a world-class team, want to own what you build, and you're comfortable building and throwing away code. Strong software engineering experience in multiple general-purpose programming languages and with modern technologies and architectures. Experience working in a fast paced environment, working at lightning speed to ship fast. Self starter and a keen learner with an ability to pick up new tools, languages, and concepts on the job. We don't need you to be a Machine Learning Engineer, but having an interest in AI helps! Key responsibilities: Collaborate within our core Engineering team, Product Manager and Designer to quickly design, build, and launch new features in our app, taking ownership of the whole stack. We encourage everyone to be comfortable working in all parts of our stack, which includes the app (Dart/Flutter), internal tooling (Next.js/TypeScript), and ML scripts for evaluation, data processing, and model training (Python). Elevate user experience by continually refining app reliability, performance, and polish. Rapidly investigate, diagnose, and resolve bugs to ensure product stability. Taking initiative to independently prototype new features based on customer feedback and your own product intuitions. What we offer: A chance to join a passionate tight-knit team working on something to change the world Competitive compensation (top of personal market) Travel between our NYC / London offices Usual startup perks like free lunch and coffee in office + generous learning budget We cover your personal therapy
25/05/2026
Full time
Slingshot AI Slingshot AI is the team behind Ash, the first AI designed for mental health. Our mission is to make support more accessible and help people change their lives in the ways they want. We're building a world-class team by empowering individuals with the autonomy, flexibility, and support they need to do their best work. We dream big, iterate fast, and care deeply. If that sounds like you, we'd love to hear from you. Our team spans machine learning, product, engineering, conversational design, clinical, growth, and operations, with offices in both New York City and London. We're a well-funded Series A company, having raised $93M from Andreessen Horowitz, Radical Ventures, Forerunner Ventures, plus top-tier tech investors involved in ElevenLabs, Captions, Shopify, Plaid, Notion, Canva, Twitch, Airtable, and many others. The role This is a chance to join a passionate team leveraging cutting-edge AI to improve mental health access globally. As a Senior Product Engineer, you will play a critical role in making Ash an even more engaging and effective product. You will work in a cross functional Product team containing traditional product, design, and software development expertise as well as machine learning/AI specialists. Your work will span the entire stack end-to-end, from developing new features in the app, to behind the scenes automations and integrations to make Ash a more powerful tool. As a core member of a small but highly skilled team, we expect you to act as an owner and to care passionately about delivering value to our users and ultimately to make people's lives better. We are looking for builders that care about the work being done and want to be part of shaping what Ash is, not just complete what's in a ticket. Our tech stack uses Dart/Flutter for the app, Kotlin for core backend services, Python for our ML work, Next.js/Typescript for internal tooling, as well as Rust for low level media streaming. We use gRPC and GCP (Kubernetes, Cloud Run) as our primary cloud provider. You're not required to be an expert in all of these tools, but we would like you to come with a learning mindset and to not be afraid of getting your hands dirty with whatever tool the job might require. About you: Thrive building mobile and web applications zero-to-one. Working with different technologies across the whole vertical, including frontend, databases, and any relevant infrastructure. Driven by building a world-class product with a world-class team, want to own what you build, and you're comfortable building and throwing away code. Strong software engineering experience in multiple general-purpose programming languages and with modern technologies and architectures. Experience working in a fast paced environment, working at lightning speed to ship fast. Self starter and a keen learner with an ability to pick up new tools, languages, and concepts on the job. We don't need you to be a Machine Learning Engineer, but having an interest in AI helps! Key responsibilities: Collaborate within our core Engineering team, Product Manager and Designer to quickly design, build, and launch new features in our app, taking ownership of the whole stack. We encourage everyone to be comfortable working in all parts of our stack, which includes the app (Dart/Flutter), internal tooling (Next.js/TypeScript), and ML scripts for evaluation, data processing, and model training (Python). Elevate user experience by continually refining app reliability, performance, and polish. Rapidly investigate, diagnose, and resolve bugs to ensure product stability. Taking initiative to independently prototype new features based on customer feedback and your own product intuitions. What we offer: A chance to join a passionate tight-knit team working on something to change the world Competitive compensation (top of personal market) Travel between our NYC / London offices Usual startup perks like free lunch and coffee in office + generous learning budget We cover your personal therapy
IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times Technical/Functional Skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Qualifications Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) Compensation The salary for this role is in the range £35K - £40K. The Client is a bank based in Central London. Please send your CV to us in Word format along with your salary and notice period.
25/05/2026
Full time
IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times Technical/Functional Skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Qualifications Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) Compensation The salary for this role is in the range £35K - £40K. The Client is a bank based in Central London. Please send your CV to us in Word format along with your salary and notice period.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Market Operations Technology support team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The Market Operations Tech TradeFlow Support team provides critical technical and business support for Citi's global Cash Settlements business, ensuring the smooth and timely processing of high-volume trade flows into our core settlement and clearing platforms. In this fast-paced role, you will be at the heart of the post-trade lifecycle, responsible for real-time monitoring, troubleshooting, and resolving complex issues that span business logic, application code, and infrastructure. You will collaborate daily with a wide range of stakeholders, including Markets Operations (across all regions), application developers, and infrastructure teams, to maintain operational stability and ensure the integrity of Citi's global trading activities. This is a unique opportunity to gain an end-to-end understanding of the trade lifecycle in a dynamic environment where your problem-solving skills will have a direct impact on the firm's success. Support teams are in multiple locations; Singapore, India and Tampa providing follow-the-sun coverage. What you'll do: Provide timely, high quality L2 technical support for Market Ops Trade flow platform, ensuring minimal business impact during incidents. Part of a global follow-the-sun team ensuring all trade flows from Middle office to Settlements are delivered successfully. Investigate issues raised by Operations and downstream partners on Trades/feeds delivered to them, improving data quality checks, monitoring and alerting. Work closely with the in-house dev teams, escalating issues where needed. Track incidents in Service Now, own the stability book of work in Jira. Improve monitoring, observability and controls for our stack. Improve resiliency and recoverability for our stack, holding our dev team accountable. Key Skills and Experience required: Proven experience supporting business critical applications in a global markets or trading environment. Strong SQL skills with experience working with relational databases (e.g. Oracle, SQL Server). Experience with middleware and messaging technologies such as MQ and Kafka. Demonstrable scripting ability in Python or shell scripting for automation and analysis. Experience with enterprise monitoring and observability tools such as ITRS Geneos, Splunk, Grafana, or equivalent. Strong analytical and troubleshooting skills, with the ability to operate effectively under pressure. Excellent verbal and written communication skills, able to translate complex technical issues for both technical and non technical stakeholders. Familiarity with ITIL frameworks and best practices for incident, problem, and change management. Any Beneficial / Nice to have skills and experience: Strong functional knowledge of Investment banking and Trade /Settlement lifecycle is preferred. Hands on experience with Prompt Engineering and AI Tools. What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 20 working days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Paid Parental Leave Access to an array of learning and development resources Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
25/05/2026
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Market Operations Technology support team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The Market Operations Tech TradeFlow Support team provides critical technical and business support for Citi's global Cash Settlements business, ensuring the smooth and timely processing of high-volume trade flows into our core settlement and clearing platforms. In this fast-paced role, you will be at the heart of the post-trade lifecycle, responsible for real-time monitoring, troubleshooting, and resolving complex issues that span business logic, application code, and infrastructure. You will collaborate daily with a wide range of stakeholders, including Markets Operations (across all regions), application developers, and infrastructure teams, to maintain operational stability and ensure the integrity of Citi's global trading activities. This is a unique opportunity to gain an end-to-end understanding of the trade lifecycle in a dynamic environment where your problem-solving skills will have a direct impact on the firm's success. Support teams are in multiple locations; Singapore, India and Tampa providing follow-the-sun coverage. What you'll do: Provide timely, high quality L2 technical support for Market Ops Trade flow platform, ensuring minimal business impact during incidents. Part of a global follow-the-sun team ensuring all trade flows from Middle office to Settlements are delivered successfully. Investigate issues raised by Operations and downstream partners on Trades/feeds delivered to them, improving data quality checks, monitoring and alerting. Work closely with the in-house dev teams, escalating issues where needed. Track incidents in Service Now, own the stability book of work in Jira. Improve monitoring, observability and controls for our stack. Improve resiliency and recoverability for our stack, holding our dev team accountable. Key Skills and Experience required: Proven experience supporting business critical applications in a global markets or trading environment. Strong SQL skills with experience working with relational databases (e.g. Oracle, SQL Server). Experience with middleware and messaging technologies such as MQ and Kafka. Demonstrable scripting ability in Python or shell scripting for automation and analysis. Experience with enterprise monitoring and observability tools such as ITRS Geneos, Splunk, Grafana, or equivalent. Strong analytical and troubleshooting skills, with the ability to operate effectively under pressure. Excellent verbal and written communication skills, able to translate complex technical issues for both technical and non technical stakeholders. Familiarity with ITIL frameworks and best practices for incident, problem, and change management. Any Beneficial / Nice to have skills and experience: Strong functional knowledge of Investment banking and Trade /Settlement lifecycle is preferred. Hands on experience with Prompt Engineering and AI Tools. What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 20 working days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Paid Parental Leave Access to an array of learning and development resources Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
A leading UK bank in Central London is seeking an IT Systems Network Support Engineer. The ideal candidate will have at least 2 years of experience in the financial industry and overall 5 years in IT. Responsibilities include maintaining IT infrastructure, managing projects, and providing first line support for software, hardware, and networking. The position offers a competitive salary range from £35,000 to £40,000.
25/05/2026
Full time
A leading UK bank in Central London is seeking an IT Systems Network Support Engineer. The ideal candidate will have at least 2 years of experience in the financial industry and overall 5 years in IT. Responsibilities include maintaining IT infrastructure, managing projects, and providing first line support for software, hardware, and networking. The position offers a competitive salary range from £35,000 to £40,000.
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Birmingham, London, Bristol, Newcastle, Manchester# Data EngineerThe Data Platforms team is part of the Insights and Data Global Practice and has seen strong growth and continued success across a variety of projects and sectors. Data Platforms is the home of the Data Engineers, Platform Engineers, Solutions Architects and Business Analysts who are focused on driving our customers digital and data transformation journey using the modern cloud platforms.We specialise on using the latest frameworks, reference architectures and technologies using AWS, Azure and GCP along with various data platforms like Databricks, Snowflake, Quantexa, Palantir, SAS. The Role You Are Considering As a Data Engineer, you will be an integral part of our team dedicated to building scalable and secure data platforms. You will leverage your expertise to design, develop, and implement data warehouses, data lakehouses, and AI/ML models that fuel our data-driven operations. Design and build high-performance data pipelines: to extract, transform, and load data into Cloud Data Lake Storage and other Cloud services. Develop and maintain secure data warehouses and data lakehouses: Implement data models, data quality checks, and governance practices to ensure reliable and accurate data. Implement ETL/ELT Processes: Develop Extract, Transform, Load (ETL) or Extract, Load, Transform (ELT) workflows to seamlessly move data from source systems to Data Warehouses, Data Lakes, and Lake Houses using Open Source and cloud tools.In addition to these core skills, you should have specialist experience in one or more of the following technologies Azure Databricks Design and build high-performance data pipelines: Utilize Databricks and Apache Spark to extract, transform, and load data into Azure Data Lake Storage and other Azure services. Experience of Databricks ML and Azure ML to develop predictive models and drive business insights. Proven expertise in Databricks, Apache Spark, and data pipeline development and strong understanding of data warehousing concepts and practices. Experience with Microsoft Azure cloud platform, including Azure Data Lake Storage, Databricks and Azure Data Factory. Azure Data Engineer Associate and Databricks Certified Data Engineer Professional AWS Proficiency with AWS Tools: Demonstrable experience using AWS Glue, AWS Lambda, Amazon Kinesis, Amazon EMR , Amazon Athena, Amazon DynamoDB, Amazon Cloudwatch, Amazon SNS and AWS Step Functions. Programming Skills: Strong experience with modern programming languages such as Python, Java, Scala & Pyspark. Expertise in Data Storage Technologies: In-depth knowledge of Data Warehouse, Database technologies, and Big Data Eco-system technologies such as AWS Redshift, AWS RDS, and Hadoop. Experience with AWS Data Lakes: Proven experience working with AWS data lakes on AWS S3 to store and process both structured and unstructured data sets Build and deploy AI/ML models: Integrate Machine Learning into data pipelines, leveraging ML to develop predictive models and drive business insights. Monitor and optimize data pipelines and infrastructure: Analyze performance metrics, identify bottlenecks, and implement optimizations for efficiency and scalability. Collaborate with cross-functional teams: Work closely with business analysts, data scientists, and DevOps engineers to ensure successful data platform implementations. Stay ahead of the curve: Continuously learn and adapt to the evolving landscape of big data technologies and best practices with a focus on how AI can support you in your delivery work Minimum 10+ years of experience as a Data Engineer or similar role. Proven expertise in the technologies below, and data pipeline development and strong understanding of data warehousing concepts and practices. Excellent problem-solving and analytical skills and strong communication and teamwork skills.Security Clearance: To be successfully appointed to this role, must be eligible to obtain Security Check (SC)clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) What we'll offer you You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Manage Mentor, Cybersecurity qualifications and much more. Why we're different At Capgemini, we help organisations across the world become more agile, more competitive, and more successful. Smart, tailored, often ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that's as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too. Capgemini is proud to represent nearly 130 nationalities and its cultural diversity. Our holistic definition of diversity extends beyond gender, gender identity, sexual orientation, disability, ethnicity, race, age, and religion. Capgemini views diversity as everything that makes us who we are as an organization, including our social background, our experiences in life and work, our communication styles and even our personality. These dimensions contribute to the type of diversity we value the most: diversity of thought.Experience levelExperienced ProfessionalsLocationBirmingham, London, Bristol, Newcastle, Manchester
25/05/2026
Full time
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Birmingham, London, Bristol, Newcastle, Manchester# Data EngineerThe Data Platforms team is part of the Insights and Data Global Practice and has seen strong growth and continued success across a variety of projects and sectors. Data Platforms is the home of the Data Engineers, Platform Engineers, Solutions Architects and Business Analysts who are focused on driving our customers digital and data transformation journey using the modern cloud platforms.We specialise on using the latest frameworks, reference architectures and technologies using AWS, Azure and GCP along with various data platforms like Databricks, Snowflake, Quantexa, Palantir, SAS. The Role You Are Considering As a Data Engineer, you will be an integral part of our team dedicated to building scalable and secure data platforms. You will leverage your expertise to design, develop, and implement data warehouses, data lakehouses, and AI/ML models that fuel our data-driven operations. Design and build high-performance data pipelines: to extract, transform, and load data into Cloud Data Lake Storage and other Cloud services. Develop and maintain secure data warehouses and data lakehouses: Implement data models, data quality checks, and governance practices to ensure reliable and accurate data. Implement ETL/ELT Processes: Develop Extract, Transform, Load (ETL) or Extract, Load, Transform (ELT) workflows to seamlessly move data from source systems to Data Warehouses, Data Lakes, and Lake Houses using Open Source and cloud tools.In addition to these core skills, you should have specialist experience in one or more of the following technologies Azure Databricks Design and build high-performance data pipelines: Utilize Databricks and Apache Spark to extract, transform, and load data into Azure Data Lake Storage and other Azure services. Experience of Databricks ML and Azure ML to develop predictive models and drive business insights. Proven expertise in Databricks, Apache Spark, and data pipeline development and strong understanding of data warehousing concepts and practices. Experience with Microsoft Azure cloud platform, including Azure Data Lake Storage, Databricks and Azure Data Factory. Azure Data Engineer Associate and Databricks Certified Data Engineer Professional AWS Proficiency with AWS Tools: Demonstrable experience using AWS Glue, AWS Lambda, Amazon Kinesis, Amazon EMR , Amazon Athena, Amazon DynamoDB, Amazon Cloudwatch, Amazon SNS and AWS Step Functions. Programming Skills: Strong experience with modern programming languages such as Python, Java, Scala & Pyspark. Expertise in Data Storage Technologies: In-depth knowledge of Data Warehouse, Database technologies, and Big Data Eco-system technologies such as AWS Redshift, AWS RDS, and Hadoop. Experience with AWS Data Lakes: Proven experience working with AWS data lakes on AWS S3 to store and process both structured and unstructured data sets Build and deploy AI/ML models: Integrate Machine Learning into data pipelines, leveraging ML to develop predictive models and drive business insights. Monitor and optimize data pipelines and infrastructure: Analyze performance metrics, identify bottlenecks, and implement optimizations for efficiency and scalability. Collaborate with cross-functional teams: Work closely with business analysts, data scientists, and DevOps engineers to ensure successful data platform implementations. Stay ahead of the curve: Continuously learn and adapt to the evolving landscape of big data technologies and best practices with a focus on how AI can support you in your delivery work Minimum 10+ years of experience as a Data Engineer or similar role. Proven expertise in the technologies below, and data pipeline development and strong understanding of data warehousing concepts and practices. Excellent problem-solving and analytical skills and strong communication and teamwork skills.Security Clearance: To be successfully appointed to this role, must be eligible to obtain Security Check (SC)clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) What we'll offer you You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Manage Mentor, Cybersecurity qualifications and much more. Why we're different At Capgemini, we help organisations across the world become more agile, more competitive, and more successful. Smart, tailored, often ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that's as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too. Capgemini is proud to represent nearly 130 nationalities and its cultural diversity. Our holistic definition of diversity extends beyond gender, gender identity, sexual orientation, disability, ethnicity, race, age, and religion. Capgemini views diversity as everything that makes us who we are as an organization, including our social background, our experiences in life and work, our communication styles and even our personality. These dimensions contribute to the type of diversity we value the most: diversity of thought.Experience levelExperienced ProfessionalsLocationBirmingham, London, Bristol, Newcastle, Manchester
# ServiceNow DeveloperBirmingham, Bristol, London, Manchester, WokingApply for this job Permanent Experienced Professionals Cloud Infrastructure Management ID 479920-en\_GB About the job you're considering You will be involved in all technical aspects of implementation of Service Management, Service Integration and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have thorough knowledge of the ServiceNow Platform and the technologies used within it to achieve your development deliverables in line with business requirements. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications, solutions and Services as required. Take ownership of defined complex business requirements and work them to completion with the support of the ServiceNow Business Analyst. Assist ServiceNow Business Analyst in estimating release level of effort Leverage your extensive technical knowledge to ensure optimization and compliance when IT Organizations use the ServiceNow Platform.You can bring your whole self to work. At Capgemini, stiving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience Experience in administering ServiceNow Platform Scripting - JavaScript, Angular/Angular JS, HTML, CSS, AJAX and Jelly Experience with working in an Agile/Scrum environment Good communication skills (written and speaking skills) Strong attention to detail Good understanding of relational databases concepts Experienced in working with LDAP, AD, SSO, Email Infrastructure, Web Services Experience in ITOM Preferred ServiceNow CSA Certified Application Developer ServiceNow Platform Implementation Specialist We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: • Declare they have a disability, and • Meet the minimum essential criteria for the role. Please opt in during the application process. Your security clearance and pre-employment checks To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. This post is restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? We realise a total reward package should be more than just compensation. At Capgemini we offer a range of core and flexible benefits and have a Peer recognition portal called Applaud.You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real
25/05/2026
Full time
# ServiceNow DeveloperBirmingham, Bristol, London, Manchester, WokingApply for this job Permanent Experienced Professionals Cloud Infrastructure Management ID 479920-en\_GB About the job you're considering You will be involved in all technical aspects of implementation of Service Management, Service Integration and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have thorough knowledge of the ServiceNow Platform and the technologies used within it to achieve your development deliverables in line with business requirements. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications, solutions and Services as required. Take ownership of defined complex business requirements and work them to completion with the support of the ServiceNow Business Analyst. Assist ServiceNow Business Analyst in estimating release level of effort Leverage your extensive technical knowledge to ensure optimization and compliance when IT Organizations use the ServiceNow Platform.You can bring your whole self to work. At Capgemini, stiving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience Experience in administering ServiceNow Platform Scripting - JavaScript, Angular/Angular JS, HTML, CSS, AJAX and Jelly Experience with working in an Agile/Scrum environment Good communication skills (written and speaking skills) Strong attention to detail Good understanding of relational databases concepts Experienced in working with LDAP, AD, SSO, Email Infrastructure, Web Services Experience in ITOM Preferred ServiceNow CSA Certified Application Developer ServiceNow Platform Implementation Specialist We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: • Declare they have a disability, and • Meet the minimum essential criteria for the role. Please opt in during the application process. Your security clearance and pre-employment checks To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. This post is restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? We realise a total reward package should be more than just compensation. At Capgemini we offer a range of core and flexible benefits and have a Peer recognition portal called Applaud.You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real
The Business Analyst is a strategic business partner to the commercial leadership team, sitting at the intersection of business and technology. You will design and build the operational infrastructure that drives predictable, scalable revenue growth, with a particular focus on data, automation and AI-enabled systems. This is a hands on, junior to mid technical role for someone who enjoys building things, connecting tools and turning messy data into clear, usable insight. You will own commercial analytics, forecasting and the core commercial systems, whilst driving data informed decision making across Sales, Marketing and Customer Success. A significant portion of the role involves working with product usage and adoption data, partnering closely with Engineering and Product to connect customer behaviour, feature adoption and platform health to commercial outcomes. You will use AI tools (Claude, coding assistants and others) to rapidly prototype, automate and deploy business processes, dashboards and lightweight internal applications. A core expectation is to champion an AI first approach: using automation and emerging tools not just to make existing processes more efficient, but to help the organisation re imagine how we work. Key Responsibilities Revenue Strategy & Insight Deliver clean, reliable data and analysis on NRR, GRR, logo retention, expansion and churn, enabling commercial leaders to turn metrics into actionable strategy. Partner with Sales, Marketing and Existing Business teams to identify growth levers, segment trends and operational bottlenecks across the customer lifecycle. Analyse cohort behaviour, product adoption and revenue drivers, surfacing leading indicators that allow teams to act proactively. Translate complex datasets into clear narratives, dashboards and recommendations for senior stakeholders and the board. Revenue Operations, Process & Systems Act as commercial data and systems owner: define data models, governance, definitions and quality standards across Salesforce and associated tools. Design scalable workflows, playbooks and operating rhythms that support continuous growth, with an emphasis on automation over manual process. Drive Salesforce excellence where needed (structure, hygiene, automation), while recognising that Salesforce is one component of a broader AI centred stack. Build and maintain executive level dashboards (e.g. in QuickSight or similar) that provide real time visibility into pipeline health, forecast accuracy and business performance. Lead cross functional initiatives to improve commercial efficiency, reduce friction and accelerate revenue velocity, using AI and lightweight applications to connect systems. AI, Automation & Internal Tools Own and evolve the commercial tech stack (Salesforce and other tools), with a growing focus on AI connectivity, automation and "glue" systems that join data and workflows together. Use AI coding assistants and Claude to build small internal applications, scripts and dashboards (for example, tools to host and serve dashboards or automate data pipelines). Prototype and deploy AI enabled workflows for the commercial teams, such as transcript analysis, SDR enablement and campaign insights. Ensure seamless data flow between commercial systems, Finance and product/usage data systems. Stakeholder Management & Enablement Operate as a trusted advisor to the COO, CCO and commercial leadership, providing pragmatic, data grounded recommendations. Work closely with leaders such as the VP,Sales, VP, Customer and VP,Marketing to understand their questions, then design data and tooling that answers them. Support onboarding and enablement of commercial team members on systems, dashboards and AI enabled ways of working. Build strong cross functional relationships, influencing without authority to drive alignment and execution across Commercial, Product, Engineering and Finance. Essential 3-5 years' experience in Business Analysis, Data/Commercial Analysis, Product Analytics, Strategy, Operations or Software Engineering, ideally with exposure to commercial or revenue facing functions. Advanced analytical skills: expert level Excel/Google Sheets and strong capability in SQL and/or a BI tool (e.g. QuickSight, Looker, Tableau, Power BI). Confident working with APIs, databases and modern data stacks (e.g. PostgreSQL, MongoDB, cloud data stores), and comfortable learning new tools quickly. Comfortable working with product usage and adoption data, collaborating with Engineering and Product to analyse behaviour and inform commercial strategy. Demonstrable experience using AI tools (e.g. Claude, GitHub Copilot or similar) to accelerate analysis, build small applications or automate workflows. Proven ability to design processes, frameworks and documentation that drive operational excellence and can be owned by business teams once implemented. Excellent stakeholder management: confident communicating with senior leadership and cross-functional teams Structured problem solver with strong attention to detail and commercial pragmatism Desirable Background as a junior or mid level software developer or data engineer who enjoys business problems more than pure software engineering. Experience with AWS QuickSight or similar cloud based BI platforms. Experience working in legal tech, professional services software or complex B2B sales environments Exposure to AI enabled tools for data analysis, automation or insight generation Strong understanding of B2B SaaS business models and key commercial metrics (NRR, GRR, CAC, LTV, pipeline dynamics) What we offer you Competitive salary (depending on experience) 25 days holiday per year (plus public holidays). Early Finish Fridays - on the last Friday of every month, we finish at lunchtime! Pension with NEST. Personal Learning & Development budget. Enhanced parental leave policies so you can spend more time with your family. Lots of opportunities for accelerated professional development and career progression. Work alongside a supportive and talented team with the opportunity to grow one of the world's leading LegalTech scale ups. A warm, genuinely collaborative culture and an awesome team; and Regular socials. Power in diversity We put users at the heart of our design to provide legal transaction experiences that everyone loves. In order to make that a reality, we seek to foster a diverse and inclusive working environment that can empower our people to be creative, effective and innovative, to build a brand we are proud of. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence. We're committed to building a diverse team, and are constantly looking for ways to improve our processes to help us do that.
25/05/2026
Full time
The Business Analyst is a strategic business partner to the commercial leadership team, sitting at the intersection of business and technology. You will design and build the operational infrastructure that drives predictable, scalable revenue growth, with a particular focus on data, automation and AI-enabled systems. This is a hands on, junior to mid technical role for someone who enjoys building things, connecting tools and turning messy data into clear, usable insight. You will own commercial analytics, forecasting and the core commercial systems, whilst driving data informed decision making across Sales, Marketing and Customer Success. A significant portion of the role involves working with product usage and adoption data, partnering closely with Engineering and Product to connect customer behaviour, feature adoption and platform health to commercial outcomes. You will use AI tools (Claude, coding assistants and others) to rapidly prototype, automate and deploy business processes, dashboards and lightweight internal applications. A core expectation is to champion an AI first approach: using automation and emerging tools not just to make existing processes more efficient, but to help the organisation re imagine how we work. Key Responsibilities Revenue Strategy & Insight Deliver clean, reliable data and analysis on NRR, GRR, logo retention, expansion and churn, enabling commercial leaders to turn metrics into actionable strategy. Partner with Sales, Marketing and Existing Business teams to identify growth levers, segment trends and operational bottlenecks across the customer lifecycle. Analyse cohort behaviour, product adoption and revenue drivers, surfacing leading indicators that allow teams to act proactively. Translate complex datasets into clear narratives, dashboards and recommendations for senior stakeholders and the board. Revenue Operations, Process & Systems Act as commercial data and systems owner: define data models, governance, definitions and quality standards across Salesforce and associated tools. Design scalable workflows, playbooks and operating rhythms that support continuous growth, with an emphasis on automation over manual process. Drive Salesforce excellence where needed (structure, hygiene, automation), while recognising that Salesforce is one component of a broader AI centred stack. Build and maintain executive level dashboards (e.g. in QuickSight or similar) that provide real time visibility into pipeline health, forecast accuracy and business performance. Lead cross functional initiatives to improve commercial efficiency, reduce friction and accelerate revenue velocity, using AI and lightweight applications to connect systems. AI, Automation & Internal Tools Own and evolve the commercial tech stack (Salesforce and other tools), with a growing focus on AI connectivity, automation and "glue" systems that join data and workflows together. Use AI coding assistants and Claude to build small internal applications, scripts and dashboards (for example, tools to host and serve dashboards or automate data pipelines). Prototype and deploy AI enabled workflows for the commercial teams, such as transcript analysis, SDR enablement and campaign insights. Ensure seamless data flow between commercial systems, Finance and product/usage data systems. Stakeholder Management & Enablement Operate as a trusted advisor to the COO, CCO and commercial leadership, providing pragmatic, data grounded recommendations. Work closely with leaders such as the VP,Sales, VP, Customer and VP,Marketing to understand their questions, then design data and tooling that answers them. Support onboarding and enablement of commercial team members on systems, dashboards and AI enabled ways of working. Build strong cross functional relationships, influencing without authority to drive alignment and execution across Commercial, Product, Engineering and Finance. Essential 3-5 years' experience in Business Analysis, Data/Commercial Analysis, Product Analytics, Strategy, Operations or Software Engineering, ideally with exposure to commercial or revenue facing functions. Advanced analytical skills: expert level Excel/Google Sheets and strong capability in SQL and/or a BI tool (e.g. QuickSight, Looker, Tableau, Power BI). Confident working with APIs, databases and modern data stacks (e.g. PostgreSQL, MongoDB, cloud data stores), and comfortable learning new tools quickly. Comfortable working with product usage and adoption data, collaborating with Engineering and Product to analyse behaviour and inform commercial strategy. Demonstrable experience using AI tools (e.g. Claude, GitHub Copilot or similar) to accelerate analysis, build small applications or automate workflows. Proven ability to design processes, frameworks and documentation that drive operational excellence and can be owned by business teams once implemented. Excellent stakeholder management: confident communicating with senior leadership and cross-functional teams Structured problem solver with strong attention to detail and commercial pragmatism Desirable Background as a junior or mid level software developer or data engineer who enjoys business problems more than pure software engineering. Experience with AWS QuickSight or similar cloud based BI platforms. Experience working in legal tech, professional services software or complex B2B sales environments Exposure to AI enabled tools for data analysis, automation or insight generation Strong understanding of B2B SaaS business models and key commercial metrics (NRR, GRR, CAC, LTV, pipeline dynamics) What we offer you Competitive salary (depending on experience) 25 days holiday per year (plus public holidays). Early Finish Fridays - on the last Friday of every month, we finish at lunchtime! Pension with NEST. Personal Learning & Development budget. Enhanced parental leave policies so you can spend more time with your family. Lots of opportunities for accelerated professional development and career progression. Work alongside a supportive and talented team with the opportunity to grow one of the world's leading LegalTech scale ups. A warm, genuinely collaborative culture and an awesome team; and Regular socials. Power in diversity We put users at the heart of our design to provide legal transaction experiences that everyone loves. In order to make that a reality, we seek to foster a diverse and inclusive working environment that can empower our people to be creative, effective and innovative, to build a brand we are proud of. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence. We're committed to building a diverse team, and are constantly looking for ways to improve our processes to help us do that.
Data Engineer - Multi-Cloud Location: London (Hybrid) Salary: £45,000 - £65,000, depending on experience Description We are seeking a skilled Data Engineer to support the design, development, and optimisation of data platforms across complex transformation programmes. This position is ideal for an engineer with hands on experience in data pipelines, cloud platforms, and ETL processes who wants to deepen their technical expertise within a collaborative, delivery-focused environment. You'll play a key role in building reliable, scalable data solutions that enable analytics, reporting, and operational use cases. Key Responsibilities Develop and maintain data pipelines and ETL processes using cloud-native technologies (e.g. Spark). Support integration across cloud and on-premise data sources. Help design and implement event driven data pipelines, improving performance and scalability. Contribute to the development of data access layers and reusable ETL components. Support onboarding of new data sources, including preparation and transformation of datasets. Work with senior engineers to apply data engineering best practices and standards. Contribute to CI/CD pipelines and Infrastructure as Code (IaC) activities. Operate within AWS and Azure environments, supporting deployment and maintenance of data solutions. Work with services including: AWS: EC2, EMR, S3, Lambda Azure: Blob Storage and related services Collaborate with wider teams to ensure data quality, reliability, and performance. Participate in knowledge sharing and continuous improvement initiatives. Skills & Experience (Essential) Strong knowledge of data pipelines and processing frameworks (e.g. Spark or similar). Hands on experience with cloud platforms (AWS and/or Azure; exposure to both advantageous). Solid understanding of ETL processes and data integration concepts. Basic experience with Infrastructure as Code tools (e.g. Terraform) and/or CI/CD tools (e.g. GitLab). Understanding of version control and collaborative development practices. Awareness of data security, governance, and compliance considerations. Experience working with event-driven architectures or streaming technologies. Exposure to data access layers and data platform design. Experience in public sector or regulated environments. Knowledge of cloud networking fundamentals. Background in fraud, analytics, or large-scale data use cases. Growing understanding of DevOps and Agile delivery practices. Commitment to writing maintainable, scalable code. Enthusiasm for automation and reusable engineering patterns. Active participation in code reviews and collaborative development sessions. Security Requirements This role requires Security Clearance (SC). Candidates must be eligible and willing to undergo the clearance process.
25/05/2026
Full time
Data Engineer - Multi-Cloud Location: London (Hybrid) Salary: £45,000 - £65,000, depending on experience Description We are seeking a skilled Data Engineer to support the design, development, and optimisation of data platforms across complex transformation programmes. This position is ideal for an engineer with hands on experience in data pipelines, cloud platforms, and ETL processes who wants to deepen their technical expertise within a collaborative, delivery-focused environment. You'll play a key role in building reliable, scalable data solutions that enable analytics, reporting, and operational use cases. Key Responsibilities Develop and maintain data pipelines and ETL processes using cloud-native technologies (e.g. Spark). Support integration across cloud and on-premise data sources. Help design and implement event driven data pipelines, improving performance and scalability. Contribute to the development of data access layers and reusable ETL components. Support onboarding of new data sources, including preparation and transformation of datasets. Work with senior engineers to apply data engineering best practices and standards. Contribute to CI/CD pipelines and Infrastructure as Code (IaC) activities. Operate within AWS and Azure environments, supporting deployment and maintenance of data solutions. Work with services including: AWS: EC2, EMR, S3, Lambda Azure: Blob Storage and related services Collaborate with wider teams to ensure data quality, reliability, and performance. Participate in knowledge sharing and continuous improvement initiatives. Skills & Experience (Essential) Strong knowledge of data pipelines and processing frameworks (e.g. Spark or similar). Hands on experience with cloud platforms (AWS and/or Azure; exposure to both advantageous). Solid understanding of ETL processes and data integration concepts. Basic experience with Infrastructure as Code tools (e.g. Terraform) and/or CI/CD tools (e.g. GitLab). Understanding of version control and collaborative development practices. Awareness of data security, governance, and compliance considerations. Experience working with event-driven architectures or streaming technologies. Exposure to data access layers and data platform design. Experience in public sector or regulated environments. Knowledge of cloud networking fundamentals. Background in fraud, analytics, or large-scale data use cases. Growing understanding of DevOps and Agile delivery practices. Commitment to writing maintainable, scalable code. Enthusiasm for automation and reusable engineering patterns. Active participation in code reviews and collaborative development sessions. Security Requirements This role requires Security Clearance (SC). Candidates must be eligible and willing to undergo the clearance process.
Monitoring & Observability Engineer Location: UK - London, UK - Reading, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Milton Keynes, UK - Birmingham Job-ID: 214264 Contract type: Standard Business Unit: IT Consulting Life on the team At Computacenter, you'll joining a world class team of over 1,000 skilled professionals within Group Professional Services (GPS). Our teams operate across the UK, Germany, France, and India, delivering complex, enterprise grade IT solutions and consultancy across infrastructure, cloud, and modern operations. What you'll do Design, implement, and manage observability solutions using industry leading tools such as Dynatrace (primary), Grafana, and Splunk Collect and analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issues Integrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflows Act as a Monitoring & Observability SME within customer delivery teams Support incident response activities and postmortems by identifying patterns, root causes, and optimisation opportunities Work collaboratively with cross functional teams to define and implement best practices in observability and monitoring Attend customer and project meetings to present monitoring solutions and technical designs Proactively identify and highlight risks that could impact solution success What you'll need Strong experience deploying and managing observability platforms including Dynatrace, Grafana, and/or Splunk Deep understanding of telemetry signal analysis and performance monitoring Experience integrating observability tools with ITSM platforms and DevOps toolchains Ability to troubleshoot complex infrastructure and application issues using monitoring insights Solid scripting experience (Python, PowerShell) for automation and integration Familiarity with cloud platforms (Azure, AWS) and monitoring containerised environments (Kubernetes, OpenShift) Strong problem solving skills and analytical thinking to draw meaningful insights from data Excellent communication skills with the ability to convey technical concepts to both technical and non technical audiences Experience working in Agile project environments (Scrum, Kanban, etc.) A proactive mindset with a passion for continuous improvement and knowledge sharing Certifications Dynatrace Associate & Pro Splunk Core Certified Power User DevOps or Site Reliability Engineering (SRE) experience Automation with Terraform or similar tools Experience with Docker and Kubernetes for packaging and deployment Ability to adapt to new technologies in fast paced environments
25/05/2026
Full time
Monitoring & Observability Engineer Location: UK - London, UK - Reading, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Milton Keynes, UK - Birmingham Job-ID: 214264 Contract type: Standard Business Unit: IT Consulting Life on the team At Computacenter, you'll joining a world class team of over 1,000 skilled professionals within Group Professional Services (GPS). Our teams operate across the UK, Germany, France, and India, delivering complex, enterprise grade IT solutions and consultancy across infrastructure, cloud, and modern operations. What you'll do Design, implement, and manage observability solutions using industry leading tools such as Dynatrace (primary), Grafana, and Splunk Collect and analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issues Integrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflows Act as a Monitoring & Observability SME within customer delivery teams Support incident response activities and postmortems by identifying patterns, root causes, and optimisation opportunities Work collaboratively with cross functional teams to define and implement best practices in observability and monitoring Attend customer and project meetings to present monitoring solutions and technical designs Proactively identify and highlight risks that could impact solution success What you'll need Strong experience deploying and managing observability platforms including Dynatrace, Grafana, and/or Splunk Deep understanding of telemetry signal analysis and performance monitoring Experience integrating observability tools with ITSM platforms and DevOps toolchains Ability to troubleshoot complex infrastructure and application issues using monitoring insights Solid scripting experience (Python, PowerShell) for automation and integration Familiarity with cloud platforms (Azure, AWS) and monitoring containerised environments (Kubernetes, OpenShift) Strong problem solving skills and analytical thinking to draw meaningful insights from data Excellent communication skills with the ability to convey technical concepts to both technical and non technical audiences Experience working in Agile project environments (Scrum, Kanban, etc.) A proactive mindset with a passion for continuous improvement and knowledge sharing Certifications Dynatrace Associate & Pro Splunk Core Certified Power User DevOps or Site Reliability Engineering (SRE) experience Automation with Terraform or similar tools Experience with Docker and Kubernetes for packaging and deployment Ability to adapt to new technologies in fast paced environments
iO Associates is seeking a skilled Data Engineer to support the design, development, and optimization of data platforms in London. This hybrid role requires strong knowledge in data pipelines (e.g., Spark), cloud platforms (AWS and Azure), and ETL processes. You'll build scalable solutions for analytics and reporting while collaborating on CI/CD and Infrastructure as Code initiatives. Experience in regulated environments and commitment to data security are essential. Salary ranges from £45,000 to £65,000 based on experience.
25/05/2026
Full time
iO Associates is seeking a skilled Data Engineer to support the design, development, and optimization of data platforms in London. This hybrid role requires strong knowledge in data pipelines (e.g., Spark), cloud platforms (AWS and Azure), and ETL processes. You'll build scalable solutions for analytics and reporting while collaborating on CI/CD and Infrastructure as Code initiatives. Experience in regulated environments and commitment to data security are essential. Salary ranges from £45,000 to £65,000 based on experience.
£56,667 per annum, plus benefits (+ London weighting if applicable) Hybrid - within commuting distance of one of our campuses We are seeking a motivated and enthusiastic Senior Data Engineer to join our TED team and play an important role in building and maintaining the technical infrastructure that supports the NIoT and TED. About Us The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence informed teacher education, and is on a mission to improve teacher and leader development across the education system. A key part of that mission is our Teacher Education Dataset (TED), an ambitious data and research initiative focused on building better evidence about teacher development and what makes teaching impactful. By bringing together education, research and digital infrastructure, TED will support new insight into how teachers develop, improve and thrive across their careers. About the Role We are seeking a motivated and enthusiastic Senior Data Engineer to join our TED team and play an important role in building and maintaining the technical infrastructure that supports the NIoT and TED. Working at the intersection of data engineering, data and research, the postholder will help develop secure, reliable and scalable systems that enable robust analysis and contribute to high quality, evidence informed improvement across the sector. Corporate Responsibilities To ensure that the responsibilities of the role are carried out in a way which reflects the mission and the values of the NIoT. To be aware of and observe all policies, procedures, working practices and regulations, and in particular to comply with policies relating to Equal Opportunities, Health and Safety, Confidentiality, Data Protection and Financial Regulations, reporting any concerns to an appropriate person. To comply with all reasonable management requests. Key Responsibilities Design, build and maintain Azure based data pipelines to support the ingestion, transformation and curation of TED datasets. Develop and maintain Azure SQL databases and research facing schemas across raw, transformed and curated data layers. Write efficient, secure and well structured T SQL to support ingestion, validation, transformation and optimisation. Contribute to the development and ongoing refinement of a Common Data Model across multiple education data providers. Integrate and harmonise data from school MIS and EdTech platforms, including Bromcom, Arbor and Wonde. Build and maintain robust validation, logging, auditing and reconciliation processes to improve data quality and trust. Support secure data handling, including pseudonymisation, access control and compliance with data sharing agreements and security requirements. Work closely with analysts, researchers, architects and partners to deliver scalable, analytics ready data solutions. Contribute to agile planning, technical design, documentation and operational handover. Essential Criteria Proven experience in data engineering, including building and maintaining production grade data pipelines. Strong experience with Azure Data Factory and Azure SQL Server. Strong T SQL skills, including schema design, stored procedures and query optimisation. Experience implementing validation, monitoring, logging and reconciliation controls within data pipelines. Strong understanding of secure data architecture and the handling of sensitive personal data. Experience with Azure DevOps, version control and CI/CD practices. Strong analytical and problem solving skills, with excellent attention to detail. Ability to communicate effectively and work successfully in a multidisciplinary team. Desirable Criteria Experience with education datasets, school MIS systems or EdTech platforms. Experience with common data models, longitudinal datasets or research oriented data infrastructure. Experience with Power BI, Fabric or related analytics technologies. Experience in a public sector, education or high governance data environment. Interest in applying data engineering to improve education and teacher development. Benefits Generous annual leave - 27 days' holiday a year (plus 8 bank holidays), rising to 33 days after five years' service. Flexible working - we offer flexible start and end working times, with hybrid working in place for all roles. Pension - Entry to the Local Government Pension Scheme. Salary sacrifice schemes - we offer salary sacrifice schemes for bikes, cars and tech! Lifestyle benefits - We offer discounts on gyms, cinema, retail and much more! Parenthood leave - We offer above the statutory minimum for maternity, adoption and paternity leave. Working environment - We have a stimulating, supportive and rewarding working environment with a dedicated team of like minded professionals. Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work related matters. Development: We fully support the development of our staff and ensure that you have a high level of continuous professional development. We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. If you have any queries about this role, please email us at For more information and to apply, please visit our vacancies page. Closing date: 10:00am on Monday, 1st June 2026. Please note, we reserve the right to close this vacancy early if we receive a high volume of applications. This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children's Barred List Check and Occupational Health Check is required as a condition of employment.
25/05/2026
Full time
£56,667 per annum, plus benefits (+ London weighting if applicable) Hybrid - within commuting distance of one of our campuses We are seeking a motivated and enthusiastic Senior Data Engineer to join our TED team and play an important role in building and maintaining the technical infrastructure that supports the NIoT and TED. About Us The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence informed teacher education, and is on a mission to improve teacher and leader development across the education system. A key part of that mission is our Teacher Education Dataset (TED), an ambitious data and research initiative focused on building better evidence about teacher development and what makes teaching impactful. By bringing together education, research and digital infrastructure, TED will support new insight into how teachers develop, improve and thrive across their careers. About the Role We are seeking a motivated and enthusiastic Senior Data Engineer to join our TED team and play an important role in building and maintaining the technical infrastructure that supports the NIoT and TED. Working at the intersection of data engineering, data and research, the postholder will help develop secure, reliable and scalable systems that enable robust analysis and contribute to high quality, evidence informed improvement across the sector. Corporate Responsibilities To ensure that the responsibilities of the role are carried out in a way which reflects the mission and the values of the NIoT. To be aware of and observe all policies, procedures, working practices and regulations, and in particular to comply with policies relating to Equal Opportunities, Health and Safety, Confidentiality, Data Protection and Financial Regulations, reporting any concerns to an appropriate person. To comply with all reasonable management requests. Key Responsibilities Design, build and maintain Azure based data pipelines to support the ingestion, transformation and curation of TED datasets. Develop and maintain Azure SQL databases and research facing schemas across raw, transformed and curated data layers. Write efficient, secure and well structured T SQL to support ingestion, validation, transformation and optimisation. Contribute to the development and ongoing refinement of a Common Data Model across multiple education data providers. Integrate and harmonise data from school MIS and EdTech platforms, including Bromcom, Arbor and Wonde. Build and maintain robust validation, logging, auditing and reconciliation processes to improve data quality and trust. Support secure data handling, including pseudonymisation, access control and compliance with data sharing agreements and security requirements. Work closely with analysts, researchers, architects and partners to deliver scalable, analytics ready data solutions. Contribute to agile planning, technical design, documentation and operational handover. Essential Criteria Proven experience in data engineering, including building and maintaining production grade data pipelines. Strong experience with Azure Data Factory and Azure SQL Server. Strong T SQL skills, including schema design, stored procedures and query optimisation. Experience implementing validation, monitoring, logging and reconciliation controls within data pipelines. Strong understanding of secure data architecture and the handling of sensitive personal data. Experience with Azure DevOps, version control and CI/CD practices. Strong analytical and problem solving skills, with excellent attention to detail. Ability to communicate effectively and work successfully in a multidisciplinary team. Desirable Criteria Experience with education datasets, school MIS systems or EdTech platforms. Experience with common data models, longitudinal datasets or research oriented data infrastructure. Experience with Power BI, Fabric or related analytics technologies. Experience in a public sector, education or high governance data environment. Interest in applying data engineering to improve education and teacher development. Benefits Generous annual leave - 27 days' holiday a year (plus 8 bank holidays), rising to 33 days after five years' service. Flexible working - we offer flexible start and end working times, with hybrid working in place for all roles. Pension - Entry to the Local Government Pension Scheme. Salary sacrifice schemes - we offer salary sacrifice schemes for bikes, cars and tech! Lifestyle benefits - We offer discounts on gyms, cinema, retail and much more! Parenthood leave - We offer above the statutory minimum for maternity, adoption and paternity leave. Working environment - We have a stimulating, supportive and rewarding working environment with a dedicated team of like minded professionals. Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work related matters. Development: We fully support the development of our staff and ensure that you have a high level of continuous professional development. We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. If you have any queries about this role, please email us at For more information and to apply, please visit our vacancies page. Closing date: 10:00am on Monday, 1st June 2026. Please note, we reserve the right to close this vacancy early if we receive a high volume of applications. This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children's Barred List Check and Occupational Health Check is required as a condition of employment.
IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. Responsibilities Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Manage day to day operational aspects of a project and scope. To assist the IT Manager in delivering various IT projects. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions. Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Branch". Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations. To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post -incident follow up). Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group. Qualifications Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies Core/Leadership ) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.
25/05/2026
Full time
IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. Responsibilities Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Manage day to day operational aspects of a project and scope. To assist the IT Manager in delivering various IT projects. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions. Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Branch". Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations. To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post -incident follow up). Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group. Qualifications Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies Core/Leadership ) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.
Must be a British citizen to meet compliance and security clearance requirements. Office location will be a satellite site in Wiltshire, with occasional travel to London. This is an on-site position, requiring a standard five day per week schedule in the office. Minimum qualifications: Bachelor's degree in Computer Science, Information Security, a related field, or equivalent practical experience. 5 years of experience in security engineering, offensive security (Red Team/Purple Team), or platform engineering roles. Experience with infrastructure-as-code and GitOps (e.g., Terraform, Helm, ArgoCD) and cloud-native security orchestration. Experience with Kubernetes security (e.g., workload isolation, RBAC, network policies) and container orchestration. Experience in scripting and development languages (e.g., Python, Go) for building custom security tooling, automation, and exploit Proof-of-Concept (PoCs). Active, or the ability to obtain, a Developed Vetting (DV) UK security clearance. Preferred qualifications: Advanced offensive security certifications (e.g., OSCP, OSEP, OSCE, GXPN). Experience in conducting full-scope Red Team engagements and Purple Team exercises in cloud-native environments. Experience developing custom exploits, adversary emulation scenarios, or security automation frameworks for internal testing. Knowledge of cloud-native logging, monitoring, and Security Information and Event Management (SIEM) integration for detecting sophisticated adversary tactics. Understanding of Kubernetes attack surfaces, including container escapes, privilege escalation, and lateral movement techniques. Current and active UK Developed Vetting (DV) Security Clearance. About the job As a part of the UK Security Operations (SecOps) team in Google Public Sector, you will deliver, operate and secure private cloud services. Your aim is to provide the flexibility, reliability, and scalability of public cloud for customers with exceptionally high security requirements that can only be met in a private cloud environment. You will deliver and operate these private cloud deployments for the most critical customers, helping scale, secure and maintain the deployment whilst working closely with Google product teams to continually improve our technology. As a Red Team Engineer, you will play a critical role in designing, building, and managing cloud-native security platforms with a strong emphasis on Kubernetes-based environments. You will be at the intersection of security and engineering-developing scalable tooling and automating security controls to enable Red Team activities, Purple Team exercises, and comprehensive attack path reviews. You will build and maintain the platforms necessary for developing and deploying proof-of-concept (PoC) exploits and validations, ensuring detection and response capabilities across cloud infrastructure. In this engineering-centric role, you will require deep technical expertise in cloud environments, Kubernetes security, and platform automation. You will work closely with Incident Response, Platform Engineering and Security Architects to ensure that security validation and defensive hardening are seamlessly integrated into infrastructure and operational workflows. Your role will require participation in a rotating on-call schedule outside of core business hours and over the weekend to ensure security incidents and critical operations can be supported. Responsibilities Design, develop, and maintain the automation platforms and tooling required to execute Red Team operations, Purple Team exercises, and comprehensive attack path reviews. Create and deploy Proof-of-Concept (PoC) exploits and validations to proactively test and harden cloud infrastructure security. Collaborate with security engineering and platform teams to build scalable security validation frameworks that integrate seamlessly into CI/CD pipelines. Analyse complex cloud and Kubernetes architectures to identify and document potential attack vectors, mapping them against threat models to prioritise security improvements. Support defensive hardening efforts by providing actionable insights and telemetry from security validation exercises, ensuring continuous improvement of detection and response capabilities. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
25/05/2026
Full time
Must be a British citizen to meet compliance and security clearance requirements. Office location will be a satellite site in Wiltshire, with occasional travel to London. This is an on-site position, requiring a standard five day per week schedule in the office. Minimum qualifications: Bachelor's degree in Computer Science, Information Security, a related field, or equivalent practical experience. 5 years of experience in security engineering, offensive security (Red Team/Purple Team), or platform engineering roles. Experience with infrastructure-as-code and GitOps (e.g., Terraform, Helm, ArgoCD) and cloud-native security orchestration. Experience with Kubernetes security (e.g., workload isolation, RBAC, network policies) and container orchestration. Experience in scripting and development languages (e.g., Python, Go) for building custom security tooling, automation, and exploit Proof-of-Concept (PoCs). Active, or the ability to obtain, a Developed Vetting (DV) UK security clearance. Preferred qualifications: Advanced offensive security certifications (e.g., OSCP, OSEP, OSCE, GXPN). Experience in conducting full-scope Red Team engagements and Purple Team exercises in cloud-native environments. Experience developing custom exploits, adversary emulation scenarios, or security automation frameworks for internal testing. Knowledge of cloud-native logging, monitoring, and Security Information and Event Management (SIEM) integration for detecting sophisticated adversary tactics. Understanding of Kubernetes attack surfaces, including container escapes, privilege escalation, and lateral movement techniques. Current and active UK Developed Vetting (DV) Security Clearance. About the job As a part of the UK Security Operations (SecOps) team in Google Public Sector, you will deliver, operate and secure private cloud services. Your aim is to provide the flexibility, reliability, and scalability of public cloud for customers with exceptionally high security requirements that can only be met in a private cloud environment. You will deliver and operate these private cloud deployments for the most critical customers, helping scale, secure and maintain the deployment whilst working closely with Google product teams to continually improve our technology. As a Red Team Engineer, you will play a critical role in designing, building, and managing cloud-native security platforms with a strong emphasis on Kubernetes-based environments. You will be at the intersection of security and engineering-developing scalable tooling and automating security controls to enable Red Team activities, Purple Team exercises, and comprehensive attack path reviews. You will build and maintain the platforms necessary for developing and deploying proof-of-concept (PoC) exploits and validations, ensuring detection and response capabilities across cloud infrastructure. In this engineering-centric role, you will require deep technical expertise in cloud environments, Kubernetes security, and platform automation. You will work closely with Incident Response, Platform Engineering and Security Architects to ensure that security validation and defensive hardening are seamlessly integrated into infrastructure and operational workflows. Your role will require participation in a rotating on-call schedule outside of core business hours and over the weekend to ensure security incidents and critical operations can be supported. Responsibilities Design, develop, and maintain the automation platforms and tooling required to execute Red Team operations, Purple Team exercises, and comprehensive attack path reviews. Create and deploy Proof-of-Concept (PoC) exploits and validations to proactively test and harden cloud infrastructure security. Collaborate with security engineering and platform teams to build scalable security validation frameworks that integrate seamlessly into CI/CD pipelines. Analyse complex cloud and Kubernetes architectures to identify and document potential attack vectors, mapping them against threat models to prioritise security improvements. Support defensive hardening efforts by providing actionable insights and telemetry from security validation exercises, ensuring continuous improvement of detection and response capabilities. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
The role As Helsing's IT Support Lead, you will own the day to day delivery, performance, and experience of IT support across our European offices. You'll lead a distributed team of IT Support staff covering on site, on call, and triage responsibilities, making sure every Helsing employee gets fast, high quality help, and that every ticket improves our service the next time around. You will be hands on with Jira Service Management, fluent in using data to drive decisions, and an early adopter of AI agents and automation to scale the team's impact without scaling headcount linearly. You'll set the standard for what great internal IT feels like at Helsing for both the staff we support and the IT engineers doing the supporting directly enabling the engineers, AI specialists, and program managers building capabilities that protect our democracies. The day to day Own the daily operating rhythm of IT Support: ticket prioritisation, queue health, SLAs, and ensuring the right issues are being worked on by the right people at the right time. Lead, coach, and develop a distributed team of IT Support Engineers across the UK and Germany, including on site staff, triage, and on call rotations. Design and manage rotas; on call, triage, and site coverage. Balancing fairness, coverage, and team wellbeing across multiple offices and time zones. Own IT's Jira Service Management as a product: queues, request types, workflows, automation rules, SLAs, forms, customer portals, and reporting. Define, maintain, and continuously improve escalation paths between L1/L2/L3 support, IT Engineering, Security, and external vendors, including clear ownership, response expectations, and communication standards during major incidents. Build and own the IT Support performance reporting layer: dashboards, KPIs (CSAT, time to resolution, first contact resolution, backlog age, escalation rates), trend analysis, and regular reporting to IT leadership and the wider business. Identify and deploy AI agents and automation (within Jira, M365, and our wider toolchain) to deflect repetitive tickets, accelerate triage, draft responses, and surface insights from ticket data. Continuously raise the bar on the end user support experience. Clear comms, fast resolutions, great self service, and a polished, consistent feel across every interaction. Equally raise the bar on the IT staff experience. Better tooling, clearer runbooks, sensible on call load, meaningful career growth, and protection from avoidable toil. Partner with IT Engineering to turn recurring issues into permanent fixes and with Security to ensure support processes meet our compliance and audit obligations. Own and evolve our internal IT knowledge base, runbooks, and self service content. You should apply if you Have 5+ years of experience in IT Support, including 2+ years leading or managing a support team in a fast paced environment. Are highly proficient with Jira Service Management, comfortable designing workflows, automations, SLAs, queues, and reporting, not just using them. Have a strong, demonstrable track record of running support as a data driven function, defining the right KPIs, building dashboards, and using metrics to drive real operational improvements. Have hands on experience deploying AI agents, chatbots, or automation to improve ticket deflection, triage, or response quality. Have managed rotas across on call, triage, and on site responsibilities, ideally across multiple locations or time zones. Have designed and operated clear escalation processes, including major incident handling and cross team coordination. Bring a customer first mindset paired with strong operational discipline - you care equally about user experience and team health. Are a strong communicator who can translate between end users, IT engineers, security, and senior leadership. Your personal values match ours: ownership, initiative, dedication to mission, speed, and inclusiveness. Feel strongly about the right of democracies to defend their sovereignty through the fielding of capabilities that bolster deterrence and decisive action. Nice to Have Experience administering Jira Service Management at scale, including integrations with Slack, M365, identity providers, and MDM tooling. Experience with AI tooling such as Atlassian Intelligence, Microsoft Copilot, or custom LLM based agents in a support context. Familiarity with ITIL or similar service management frameworks - used pragmatically, not dogmatically. Hands on background supporting macOS, Windows, iOS, M365 (Entra ID, Exchange, SharePoint), and MDM tools like Intune, Jamf, or JumpCloud. Experience working in a regulated environment (defence, government, finance) with associated audit and compliance requirements. Experience scaling an IT Support function inside a fast growing engineering organisation. Join Helsing and work with world leading experts in their fields Helsing's work is important. You'll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field are not incremental: Helsing is part of, and often leading, historic leaps forward. In our domain, success is a matter of order of magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn't work, and to take ownership of aspects of our culture that you care deeply about. What we offer Competitive salary and VSOP options Relocation support: up to €2,500 and 4 weeks temporary accommodation Learning: €500/£450 yearly allowance Health & wellness: gym membership and mental health support (Nilo.health) Social: regular company events and monthly social allowances Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work A hands on onboarding program (affectionately labelled "Infraduction"), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one (Specifically for engineering and AI). These are the core benefits across all locations, there may be additional benefits in certain locations. Equal Opportunity Employer Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation. Helsing's Candidate Privacy and Confidentiality Regime can be found here.
25/05/2026
Full time
The role As Helsing's IT Support Lead, you will own the day to day delivery, performance, and experience of IT support across our European offices. You'll lead a distributed team of IT Support staff covering on site, on call, and triage responsibilities, making sure every Helsing employee gets fast, high quality help, and that every ticket improves our service the next time around. You will be hands on with Jira Service Management, fluent in using data to drive decisions, and an early adopter of AI agents and automation to scale the team's impact without scaling headcount linearly. You'll set the standard for what great internal IT feels like at Helsing for both the staff we support and the IT engineers doing the supporting directly enabling the engineers, AI specialists, and program managers building capabilities that protect our democracies. The day to day Own the daily operating rhythm of IT Support: ticket prioritisation, queue health, SLAs, and ensuring the right issues are being worked on by the right people at the right time. Lead, coach, and develop a distributed team of IT Support Engineers across the UK and Germany, including on site staff, triage, and on call rotations. Design and manage rotas; on call, triage, and site coverage. Balancing fairness, coverage, and team wellbeing across multiple offices and time zones. Own IT's Jira Service Management as a product: queues, request types, workflows, automation rules, SLAs, forms, customer portals, and reporting. Define, maintain, and continuously improve escalation paths between L1/L2/L3 support, IT Engineering, Security, and external vendors, including clear ownership, response expectations, and communication standards during major incidents. Build and own the IT Support performance reporting layer: dashboards, KPIs (CSAT, time to resolution, first contact resolution, backlog age, escalation rates), trend analysis, and regular reporting to IT leadership and the wider business. Identify and deploy AI agents and automation (within Jira, M365, and our wider toolchain) to deflect repetitive tickets, accelerate triage, draft responses, and surface insights from ticket data. Continuously raise the bar on the end user support experience. Clear comms, fast resolutions, great self service, and a polished, consistent feel across every interaction. Equally raise the bar on the IT staff experience. Better tooling, clearer runbooks, sensible on call load, meaningful career growth, and protection from avoidable toil. Partner with IT Engineering to turn recurring issues into permanent fixes and with Security to ensure support processes meet our compliance and audit obligations. Own and evolve our internal IT knowledge base, runbooks, and self service content. You should apply if you Have 5+ years of experience in IT Support, including 2+ years leading or managing a support team in a fast paced environment. Are highly proficient with Jira Service Management, comfortable designing workflows, automations, SLAs, queues, and reporting, not just using them. Have a strong, demonstrable track record of running support as a data driven function, defining the right KPIs, building dashboards, and using metrics to drive real operational improvements. Have hands on experience deploying AI agents, chatbots, or automation to improve ticket deflection, triage, or response quality. Have managed rotas across on call, triage, and on site responsibilities, ideally across multiple locations or time zones. Have designed and operated clear escalation processes, including major incident handling and cross team coordination. Bring a customer first mindset paired with strong operational discipline - you care equally about user experience and team health. Are a strong communicator who can translate between end users, IT engineers, security, and senior leadership. Your personal values match ours: ownership, initiative, dedication to mission, speed, and inclusiveness. Feel strongly about the right of democracies to defend their sovereignty through the fielding of capabilities that bolster deterrence and decisive action. Nice to Have Experience administering Jira Service Management at scale, including integrations with Slack, M365, identity providers, and MDM tooling. Experience with AI tooling such as Atlassian Intelligence, Microsoft Copilot, or custom LLM based agents in a support context. Familiarity with ITIL or similar service management frameworks - used pragmatically, not dogmatically. Hands on background supporting macOS, Windows, iOS, M365 (Entra ID, Exchange, SharePoint), and MDM tools like Intune, Jamf, or JumpCloud. Experience working in a regulated environment (defence, government, finance) with associated audit and compliance requirements. Experience scaling an IT Support function inside a fast growing engineering organisation. Join Helsing and work with world leading experts in their fields Helsing's work is important. You'll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field are not incremental: Helsing is part of, and often leading, historic leaps forward. In our domain, success is a matter of order of magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn't work, and to take ownership of aspects of our culture that you care deeply about. What we offer Competitive salary and VSOP options Relocation support: up to €2,500 and 4 weeks temporary accommodation Learning: €500/£450 yearly allowance Health & wellness: gym membership and mental health support (Nilo.health) Social: regular company events and monthly social allowances Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work A hands on onboarding program (affectionately labelled "Infraduction"), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one (Specifically for engineering and AI). These are the core benefits across all locations, there may be additional benefits in certain locations. Equal Opportunity Employer Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation. Helsing's Candidate Privacy and Confidentiality Regime can be found here.
Bachelor's degree or equivalent practical experience. 4 years of experience with cloud native architecture in a customer-facing or support role. Experience in one or more core areas: infrastructure modernization, Cloud runtimes (GKE/Cloud run), databases, or networking and security. Experience with cloud infrastructure or application modernization in a delivery role. Experience in deployment planning, orchestration, or change management. Experience in programming languages, debugging, or systems design. Preferred qualifications: Experience with SRE principles, incident response protocols, lean/agile methodologies to manage delivery flow and eliminate waste. Experience guiding Global Systems Integrators (GSIs) or partners through technical implementations and enforcing quality standards. Experience with infrastructure as code (Terraform) and CI/CD pipelines, and in programming languages (Python, Go) for automation. Familiarity with Google Cloud Foundation Toolkit (CFT) or similar standardized deployment libraries. Ability to act as a player-coach, upskilling customer teams through code walkthroughs and technical workshops. Ability to navigate ambiguity, facilitate technical workshops, and guide customers through the organizational change to adopt a new cloud-powered business process. About the job As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing business generation ramp for our customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities. You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of the Google Cloud portfolio. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Develop and orchestrate a structured, end-to-end deployment plan across customer and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training). Employ skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment. Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible. Identify expansion opportunities for new workloads within the account during project execution. Drive sustainable product usage to help customers realize value on an ongoing basis and secure future contract renewals. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
25/05/2026
Full time
Bachelor's degree or equivalent practical experience. 4 years of experience with cloud native architecture in a customer-facing or support role. Experience in one or more core areas: infrastructure modernization, Cloud runtimes (GKE/Cloud run), databases, or networking and security. Experience with cloud infrastructure or application modernization in a delivery role. Experience in deployment planning, orchestration, or change management. Experience in programming languages, debugging, or systems design. Preferred qualifications: Experience with SRE principles, incident response protocols, lean/agile methodologies to manage delivery flow and eliminate waste. Experience guiding Global Systems Integrators (GSIs) or partners through technical implementations and enforcing quality standards. Experience with infrastructure as code (Terraform) and CI/CD pipelines, and in programming languages (Python, Go) for automation. Familiarity with Google Cloud Foundation Toolkit (CFT) or similar standardized deployment libraries. Ability to act as a player-coach, upskilling customer teams through code walkthroughs and technical workshops. Ability to navigate ambiguity, facilitate technical workshops, and guide customers through the organizational change to adopt a new cloud-powered business process. About the job As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing business generation ramp for our customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities. You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of the Google Cloud portfolio. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Develop and orchestrate a structured, end-to-end deployment plan across customer and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training). Employ skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment. Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible. Identify expansion opportunities for new workloads within the account during project execution. Drive sustainable product usage to help customers realize value on an ongoing basis and secure future contract renewals. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
