Planit is a place-based design practice of Landscape Architects, Urban Designers and Visual Storytellers working across five studios in the UK. We’re looking for our first dedicated in-house IT Manager to oversee all our Information Technology requirements.
This is an exciting opportunity to make a real difference, as you’ll be ultimately responsible for the smooth running and development of all our systems, working in conjunction with our third-party support partner.
Key responsibilities:
Managing and working alongside our IT support partner to address IT-related matters, and extend fixes efficiently across the practice; realising a shift from problem-solving to solution-finding
Collaborating with external providers to continually enhance and monitor cyber security, including implementation and adherence to Cyber Essentials
Scoping and delivering future projects to develop our in-house IT systems, policies and processes
Advising the business on IT strategy and appropriate technical infrastructure
Interfacing with our internal Technical Working Group to define and implement practice-wide IT protocols, develop efficiencies, and improve technical standards
Maintaining inventory of all team members’ IT equipment, maintain their efficiency, implement a rolling programme of renewals, plus decommissioning and appropriate disposal.
Purchasing, setting up and management of all devices, such as laptops, tablets and mobile phones
Purchasing and allocating software licences including Vectorworks, Adobe, Affinity, Microsoft 365 and Autodesk
Solid knowledge and experience of managing Apple Macs is absolutely essential, alongside a good understanding of Windows Server technologies, backup strategies, Office 365 Admin, and best practice security principles. Any prior experience in Apple device management software would be distinctly advantageous. You will need to be proactive, self-driven, and able to work under pressure and to meet deadlines.
As an effective communicator and collaborator, you will interact with team members, and provide regular updates to the IT Lead, Richard Line, and the Operations Board. We’d expect you to recommend and implement improvements to our systems and workflows to enable the business to run more efficiently and increase our team’s productivity. Assessment of new technology and its potential application will be required to inform robust Business Cases associated with investment, development and training.
Experience working within a similar role in a creative design studio or the built environment sector would be an advantage but not essential; likewise, an understanding of industry-specific IT protocols (BIM/FTPs/BS or ISO standards relating to IT management).
This full-time role (37.5 hours per week Monday to Friday) is based in our Greater Manchester headquarters in Altrincham. The role will involve regular travel (expenses paid) to our four studios across the UK to provide IT support and advice on site as needed. A full UK Driving Licence will be required.
Planit is an Employee-Owned business, with each co-owner taking personal responsibility within their areas of expertise for the benefit of the team, and success of the practice as a whole. As an accredited B Corp, we prioritise people, planet, and profit equally, and welcome candidates who share these values. Balancing environmental and social considerations within purchasing decisions, identification of digital solutions and disposals will be a pertinent facet of this role.
We support our team by providing benefits that include a minimum of 25 days holiday plus bank holidays, flexible start and finish times (core working hours are 10.00am to 4.30pm), company pension, enhanced maternity and paternity pay, support with professional fees, learning and development, and an annual study allowance.
Discover more about our studios and the work we do here .
To apply for this role, please answer the application questions, and upload a copy of your CV.
Salary: £35,000 – £45,000 according to level of experience
Candidates must be eligible to live and work in the UK. If you require sponsorship, please check your eligibility against the relevant criteria on the UK Government website before submitting your application.
No agencies please.
Closing date: Monday 25 May 23:59
11/05/2026
Full time
Planit is a place-based design practice of Landscape Architects, Urban Designers and Visual Storytellers working across five studios in the UK. We’re looking for our first dedicated in-house IT Manager to oversee all our Information Technology requirements.
This is an exciting opportunity to make a real difference, as you’ll be ultimately responsible for the smooth running and development of all our systems, working in conjunction with our third-party support partner.
Key responsibilities:
Managing and working alongside our IT support partner to address IT-related matters, and extend fixes efficiently across the practice; realising a shift from problem-solving to solution-finding
Collaborating with external providers to continually enhance and monitor cyber security, including implementation and adherence to Cyber Essentials
Scoping and delivering future projects to develop our in-house IT systems, policies and processes
Advising the business on IT strategy and appropriate technical infrastructure
Interfacing with our internal Technical Working Group to define and implement practice-wide IT protocols, develop efficiencies, and improve technical standards
Maintaining inventory of all team members’ IT equipment, maintain their efficiency, implement a rolling programme of renewals, plus decommissioning and appropriate disposal.
Purchasing, setting up and management of all devices, such as laptops, tablets and mobile phones
Purchasing and allocating software licences including Vectorworks, Adobe, Affinity, Microsoft 365 and Autodesk
Solid knowledge and experience of managing Apple Macs is absolutely essential, alongside a good understanding of Windows Server technologies, backup strategies, Office 365 Admin, and best practice security principles. Any prior experience in Apple device management software would be distinctly advantageous. You will need to be proactive, self-driven, and able to work under pressure and to meet deadlines.
As an effective communicator and collaborator, you will interact with team members, and provide regular updates to the IT Lead, Richard Line, and the Operations Board. We’d expect you to recommend and implement improvements to our systems and workflows to enable the business to run more efficiently and increase our team’s productivity. Assessment of new technology and its potential application will be required to inform robust Business Cases associated with investment, development and training.
Experience working within a similar role in a creative design studio or the built environment sector would be an advantage but not essential; likewise, an understanding of industry-specific IT protocols (BIM/FTPs/BS or ISO standards relating to IT management).
This full-time role (37.5 hours per week Monday to Friday) is based in our Greater Manchester headquarters in Altrincham. The role will involve regular travel (expenses paid) to our four studios across the UK to provide IT support and advice on site as needed. A full UK Driving Licence will be required.
Planit is an Employee-Owned business, with each co-owner taking personal responsibility within their areas of expertise for the benefit of the team, and success of the practice as a whole. As an accredited B Corp, we prioritise people, planet, and profit equally, and welcome candidates who share these values. Balancing environmental and social considerations within purchasing decisions, identification of digital solutions and disposals will be a pertinent facet of this role.
We support our team by providing benefits that include a minimum of 25 days holiday plus bank holidays, flexible start and finish times (core working hours are 10.00am to 4.30pm), company pension, enhanced maternity and paternity pay, support with professional fees, learning and development, and an annual study allowance.
Discover more about our studios and the work we do here .
To apply for this role, please answer the application questions, and upload a copy of your CV.
Salary: £35,000 – £45,000 according to level of experience
Candidates must be eligible to live and work in the UK. If you require sponsorship, please check your eligibility against the relevant criteria on the UK Government website before submitting your application.
No agencies please.
Closing date: Monday 25 May 23:59
Cambridge University Press & Assessment
Cambridge, UK
Senior Developer
Salary: £39,200 - £50,900
Location: Cambridge/UK requiring 40-60% of your time on-site in Cambridge (at least 2 days per week in the office)
Contract: Permanent and full time (35 hours per week)
Join the Exam Technology Organisation as a Senior Developer and build business‑critical applications that enable and extend our digital services. You'll work in an agile squad with end‑to‑end ownership - from solution design through delivery and support - while mentoring others and helping shape engineering best practice.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding.
When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak.
About the role
The Senior Developer helps deliver and evolve our digital products and services by designing, building and supporting complex applications within the Exam Technology Organisation. Working in an agile squad, you'll turn requirements into reliable solutions while mentoring colleagues and championing engineering standards.
Design, develop, test and maintain working software for complex enterprise applications.
Analyse requirements and produce solution designs (including documentation and delivery estimates) that meet functional and non-functional needs.
Provide technical and business support to customers, the helpdesk and colleagues to meet operational requirements and resolve issues.
Perform unit and system testing, as well as support wider testing (SIT & UAT) and training activities with relevant stakeholders.
Track and report progress against agreed timelines and budget constraints, escalating risks and blockers appropriately.
Share knowledge and mentor other developers to improve team effectiveness and promote consistent engineering standards.
About you
A successful applicant will bring strong software engineering fundamentals, a collaborative mindset and the drive to improve how we deliver and support business‑critical services.
Programming Languages and Tools: Knowledge and experience in Oracle PL/SQL, Oracle Forms and Reports is essential. Knowledge of Master Data Management and experience in the Informatica IDMC toolset - MDM SaaS, Reference 360, CDI and CAI - are highly desired.
Modern software development expertise: Confident designing, coding, testing and maintaining complex applications.
Solution design thinking: Able to translate requirements into pragmatic designs, document decisions, estimate effort and explain trade-offs to technical and non-technical stakeholders.
Quality and reliability mindset: Takes pride in well-engineered outcomes (clean code, reviews, automated testing where appropriate) and considers operational support from day one.
Agile collaboration: Enjoys working in a squad environment, partnering with product owners and other specialists to deliver iteratively and respond to change.
Mentoring and knowledge sharing: Motivated to coach others, share learnings and help embed chapter standards and best practices.
Analytical problem solving: Methodical approach to diagnosing issues, identifying root causes and implementing sustainable fixes.
Security-aware delivery: Understands how software development choices impact security and applies routine secure engineering practices.
Continuous learning: Curious about new technologies and motivated to improve ways of working, tools and standards.
Desirable
Knowledge of Master Data Management and experience in the Informatica IDMC
If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.
Ready to pursue your potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being 30 April 2026 , we will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after the advert closes.
As part of the application process, you can expect:
Experience level questions asked on Oracle at the point of CV and cover letter
The first stage is a virtual interview via MS Teams. You may be given a brief to complete a role-related task, which will need to be returned by email before your interview.
The final stage is an in-person interview at our offices in Cambridge, or on Teams if required.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to em ploy people from a wide range of different communities.
17/04/2026
Full time
Senior Developer
Salary: £39,200 - £50,900
Location: Cambridge/UK requiring 40-60% of your time on-site in Cambridge (at least 2 days per week in the office)
Contract: Permanent and full time (35 hours per week)
Join the Exam Technology Organisation as a Senior Developer and build business‑critical applications that enable and extend our digital services. You'll work in an agile squad with end‑to‑end ownership - from solution design through delivery and support - while mentoring others and helping shape engineering best practice.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding.
When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak.
About the role
The Senior Developer helps deliver and evolve our digital products and services by designing, building and supporting complex applications within the Exam Technology Organisation. Working in an agile squad, you'll turn requirements into reliable solutions while mentoring colleagues and championing engineering standards.
Design, develop, test and maintain working software for complex enterprise applications.
Analyse requirements and produce solution designs (including documentation and delivery estimates) that meet functional and non-functional needs.
Provide technical and business support to customers, the helpdesk and colleagues to meet operational requirements and resolve issues.
Perform unit and system testing, as well as support wider testing (SIT & UAT) and training activities with relevant stakeholders.
Track and report progress against agreed timelines and budget constraints, escalating risks and blockers appropriately.
Share knowledge and mentor other developers to improve team effectiveness and promote consistent engineering standards.
About you
A successful applicant will bring strong software engineering fundamentals, a collaborative mindset and the drive to improve how we deliver and support business‑critical services.
Programming Languages and Tools: Knowledge and experience in Oracle PL/SQL, Oracle Forms and Reports is essential. Knowledge of Master Data Management and experience in the Informatica IDMC toolset - MDM SaaS, Reference 360, CDI and CAI - are highly desired.
Modern software development expertise: Confident designing, coding, testing and maintaining complex applications.
Solution design thinking: Able to translate requirements into pragmatic designs, document decisions, estimate effort and explain trade-offs to technical and non-technical stakeholders.
Quality and reliability mindset: Takes pride in well-engineered outcomes (clean code, reviews, automated testing where appropriate) and considers operational support from day one.
Agile collaboration: Enjoys working in a squad environment, partnering with product owners and other specialists to deliver iteratively and respond to change.
Mentoring and knowledge sharing: Motivated to coach others, share learnings and help embed chapter standards and best practices.
Analytical problem solving: Methodical approach to diagnosing issues, identifying root causes and implementing sustainable fixes.
Security-aware delivery: Understands how software development choices impact security and applies routine secure engineering practices.
Continuous learning: Curious about new technologies and motivated to improve ways of working, tools and standards.
Desirable
Knowledge of Master Data Management and experience in the Informatica IDMC
If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.
Ready to pursue your potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being 30 April 2026 , we will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after the advert closes.
As part of the application process, you can expect:
Experience level questions asked on Oracle at the point of CV and cover letter
The first stage is a virtual interview via MS Teams. You may be given a brief to complete a role-related task, which will need to be returned by email before your interview.
The final stage is an in-person interview at our offices in Cambridge, or on Teams if required.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to em ploy people from a wide range of different communities.
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
Bigger picture thinking. Community values. Trustworthy peers. Senior Service Innovation Lead -Cancer Patient Information Services Could be known as Senior Service Transformation Lead, Innovation Lead, Senior Project Innovation Lead. £58,000 - £64,300 plusbenefits Reports to: Head of Cancer Patient Information Services Grade: M2 Directorate: Policy, Information and Communications Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office) We are open to flexible working options. If you would like to discuss this, please get in touch. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 31 May 2026, 23:55. Please do not delay applying as we will be shortlisting on application as we are looking to urgently fill this role. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section and the application questions of the online application form for us to be able to assess you quickly, fairly, and objectively. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage, 1st stage competency questions, 2nd stage presentation and competency questions. Interview date: We will be shortlisting and interviewing on application. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. About the Service Development Unit and Cancer Patient Information Services We're creating a brand new Service Development Unit to innovate within our Cancer Patient Information Services team, and you'll be the leader who brings it to life. This new innovation team will help us rethink the ways we reach and engage people with our information services in the AI era. Working to test and learn through a series of agile sprints, the team will also explore how we personalise and tailor the journeys we take people on across channels. The overall aim of the unit is to reach more people and create experiences that deepen the value and impact we offer. The wider Cancer Patient Information Services team the Unit sits within includes our sector leading cancer information content delivered through our website About Cancer Cancer Research UK , our nurse led helpline Cancer Research UK and our online peer support community Cancer Chat Cancer Chat Cancer Research UK About the role In this role, you'll lead a team shaping and delivering innovative prototypes and experiments, that transform how people discover and experience our information services. You'll use design thinking and agile ways of working to deliver creative, user-centred ideas at pace. Working side by side with our Information Services teams and fundraising colleagues, you'll help us build personalised journeys for our audiences and explore new, AI informed ways of reaching and supporting people. You'll lead a small team including service design, content design and a patient information specialist. You will also facilitate how the team works with a collaborative network of colleagues across CRUK - all passionate about making a real, lasting difference. What you'll do Lead innovation and service development Build a model that lets us experiment and test our way to genuinely new approaches to reaching and engaging people living with cancer Lead a small multidisciplinary team of content, service design and cancer experts. Build an agile, sprint based model that champions experimentation and continuous learning. Drive idea generation, prototyping and testing using design thinking methods. Co-develop a strategic roadmap with our Fundraising Proposition and innovation teams, focusing on personalised, "information seeker to supporter" journeys. Work collaboratively with colleagues within Information Services and across CRUK to test and model new omni-channel approaches. Ensure our work aligns with CRUK's wider strategy and impact framework. Support strategic planning around a diversified channel approach to delivering our information services. Collaborate and influence Build strong, trusting partnerships across CRUK - from frontline teams to senior leaders. Embed agile, matrix working practices with digital, content, innovation and fundraising teams. Work closely with our Patient Information and Digital Specialist teams to ensure coherence across our content estate. Bring fresh thinking into CRUK by connecting with external partners and the wider innovation community. Communicate complex ideas in simple, accessible language and help shape business cases for future investment. Champion insight driven practice Use design thinking to deeply understand user needs and turn them into meaningful solutions. Ensure every project is grounded in evidence, powered by data and evaluated through clear KPIs. Partner with insight and analytics teams to learn, iterate and identify what to scale - and what to stop. What you'll bring Experience delivering innovation projects from idea through to launch, ideally in a charity, health or public sector setting. Strong service design skills and familiarity with behavioural insights and rapid innovation techniques. A solid understanding of agile methodologies, including running sprints and prototyping cycles. Up to date knowledge of AI and a keen interest in applying AI tools to content or digital services. Confidence using data to guide decisions and measure impact. Excellent stakeholder management and the ability to influence across a complex organisation. A user first mindset and passion for involving people with lived experience. A strong strategic thinker, able to contribute to strategy development and strategic discussions Desirable: Experience in health or charity services; formal training in design thinking; experience setting up innovation labs. Join us and help shape the future of how we support people affected by cancer. Together, we'll go further - faster. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Internal Eligibility Criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: completed their getting started period discussed their intention to apply and gained approval to apply with their line manager been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. Additional information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
15/05/2026
Full time
Bigger picture thinking. Community values. Trustworthy peers. Senior Service Innovation Lead -Cancer Patient Information Services Could be known as Senior Service Transformation Lead, Innovation Lead, Senior Project Innovation Lead. £58,000 - £64,300 plusbenefits Reports to: Head of Cancer Patient Information Services Grade: M2 Directorate: Policy, Information and Communications Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office) We are open to flexible working options. If you would like to discuss this, please get in touch. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 31 May 2026, 23:55. Please do not delay applying as we will be shortlisting on application as we are looking to urgently fill this role. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section and the application questions of the online application form for us to be able to assess you quickly, fairly, and objectively. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage, 1st stage competency questions, 2nd stage presentation and competency questions. Interview date: We will be shortlisting and interviewing on application. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. About the Service Development Unit and Cancer Patient Information Services We're creating a brand new Service Development Unit to innovate within our Cancer Patient Information Services team, and you'll be the leader who brings it to life. This new innovation team will help us rethink the ways we reach and engage people with our information services in the AI era. Working to test and learn through a series of agile sprints, the team will also explore how we personalise and tailor the journeys we take people on across channels. The overall aim of the unit is to reach more people and create experiences that deepen the value and impact we offer. The wider Cancer Patient Information Services team the Unit sits within includes our sector leading cancer information content delivered through our website About Cancer Cancer Research UK , our nurse led helpline Cancer Research UK and our online peer support community Cancer Chat Cancer Chat Cancer Research UK About the role In this role, you'll lead a team shaping and delivering innovative prototypes and experiments, that transform how people discover and experience our information services. You'll use design thinking and agile ways of working to deliver creative, user-centred ideas at pace. Working side by side with our Information Services teams and fundraising colleagues, you'll help us build personalised journeys for our audiences and explore new, AI informed ways of reaching and supporting people. You'll lead a small team including service design, content design and a patient information specialist. You will also facilitate how the team works with a collaborative network of colleagues across CRUK - all passionate about making a real, lasting difference. What you'll do Lead innovation and service development Build a model that lets us experiment and test our way to genuinely new approaches to reaching and engaging people living with cancer Lead a small multidisciplinary team of content, service design and cancer experts. Build an agile, sprint based model that champions experimentation and continuous learning. Drive idea generation, prototyping and testing using design thinking methods. Co-develop a strategic roadmap with our Fundraising Proposition and innovation teams, focusing on personalised, "information seeker to supporter" journeys. Work collaboratively with colleagues within Information Services and across CRUK to test and model new omni-channel approaches. Ensure our work aligns with CRUK's wider strategy and impact framework. Support strategic planning around a diversified channel approach to delivering our information services. Collaborate and influence Build strong, trusting partnerships across CRUK - from frontline teams to senior leaders. Embed agile, matrix working practices with digital, content, innovation and fundraising teams. Work closely with our Patient Information and Digital Specialist teams to ensure coherence across our content estate. Bring fresh thinking into CRUK by connecting with external partners and the wider innovation community. Communicate complex ideas in simple, accessible language and help shape business cases for future investment. Champion insight driven practice Use design thinking to deeply understand user needs and turn them into meaningful solutions. Ensure every project is grounded in evidence, powered by data and evaluated through clear KPIs. Partner with insight and analytics teams to learn, iterate and identify what to scale - and what to stop. What you'll bring Experience delivering innovation projects from idea through to launch, ideally in a charity, health or public sector setting. Strong service design skills and familiarity with behavioural insights and rapid innovation techniques. A solid understanding of agile methodologies, including running sprints and prototyping cycles. Up to date knowledge of AI and a keen interest in applying AI tools to content or digital services. Confidence using data to guide decisions and measure impact. Excellent stakeholder management and the ability to influence across a complex organisation. A user first mindset and passion for involving people with lived experience. A strong strategic thinker, able to contribute to strategy development and strategic discussions Desirable: Experience in health or charity services; formal training in design thinking; experience setting up innovation labs. Join us and help shape the future of how we support people affected by cancer. Together, we'll go further - faster. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Internal Eligibility Criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: completed their getting started period discussed their intention to apply and gained approval to apply with their line manager been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. Additional information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Institute of Cultural & Creative Industries
Chatham, Kent
As a Business Development manager you will work within the Docking Station at the Institute of Cultural and Creative Industries (iCCi), working closely with the Director and wider iCCi team to position the new Creative Technology Centre in Medway as a leading hub for innovation, collaboration and production. The postholder will lead on developing new business opportunities, building strategic partnerships, and driving commercial activity across the Docking Station's creative studios and facilities. Working with the iCCi senior team this post will support the delivery of Docking Station's income targets of £600k in year 1 rising to £1.7m in year 5. As Business Development Manger you can expect to be involved in : Developing and implementing a business development and commercial strategy that drives bookings, maximises occupancy and income across the Docking Station's creative studios and facilities. Identifying, establishing and nurture new customer relationships across the creative, cultural, education and commercial sectors, positioning the Docking Station as a destination for high-quality creative production and collaboration. Managing the full sales pipeline from lead generation to conversion, including responding to enquiries, preparing proposals, negotiating contracts and ensuring a high level of customer service throughout. Working closely with the marketing team to develop targeted campaigns, partnerships and events that increase visibility, attract new audiences and support revenue growth. Monitoring performance against income targets, analyse booking data and market trends, and provide regular reporting and insights to inform future planning and decision-making. What will you bring to the role? Educated to Degree level or significant relevant experience in a relevant field. Experience of achieving stretch financial targets. Demonstrable track record of driving and converting sales in a creative technology/games/tv/film environment. Experience of stakeholder management and understanding the need for collaborative working. Excellent communication, negotiation, influencing skills and good numeracy skills and the ability to organise and deliver administrative work.
15/05/2026
Full time
As a Business Development manager you will work within the Docking Station at the Institute of Cultural and Creative Industries (iCCi), working closely with the Director and wider iCCi team to position the new Creative Technology Centre in Medway as a leading hub for innovation, collaboration and production. The postholder will lead on developing new business opportunities, building strategic partnerships, and driving commercial activity across the Docking Station's creative studios and facilities. Working with the iCCi senior team this post will support the delivery of Docking Station's income targets of £600k in year 1 rising to £1.7m in year 5. As Business Development Manger you can expect to be involved in : Developing and implementing a business development and commercial strategy that drives bookings, maximises occupancy and income across the Docking Station's creative studios and facilities. Identifying, establishing and nurture new customer relationships across the creative, cultural, education and commercial sectors, positioning the Docking Station as a destination for high-quality creative production and collaboration. Managing the full sales pipeline from lead generation to conversion, including responding to enquiries, preparing proposals, negotiating contracts and ensuring a high level of customer service throughout. Working closely with the marketing team to develop targeted campaigns, partnerships and events that increase visibility, attract new audiences and support revenue growth. Monitoring performance against income targets, analyse booking data and market trends, and provide regular reporting and insights to inform future planning and decision-making. What will you bring to the role? Educated to Degree level or significant relevant experience in a relevant field. Experience of achieving stretch financial targets. Demonstrable track record of driving and converting sales in a creative technology/games/tv/film environment. Experience of stakeholder management and understanding the need for collaborative working. Excellent communication, negotiation, influencing skills and good numeracy skills and the ability to organise and deliver administrative work.
Architect Location: Shepherd's Bush (4 days onsite - non-negotiable) Salary: £110,000 + £4,800 car allowance + benefits Leading UK retailer and hospitality client now undergoing a significant business and technology transformation. This is a pivotal hire within a newly evolving architecture function, offering the opportunity to shape enterprise-wide strategy during a large-scale cloud and operating model transformation. As Enterprise Architect, you'll operate as a senior individual contributor, working across domains with tech leads and engaging closely with C-suite stakeholders. This is a highly visible, commercially focused role-not hands-on engineering but defining how technology enables the business to grow and compete. Key Responsibilities Define and drive enterprise architecture strategy across a complex, multi-site retail environment Partner with CIO, COO, and senior stakeholders to align technology with business goals Work cross-functionally with domain tech leads to deliver scalable, future-proof solutions Shape supplier strategy and technology investment decisions Support large-scale cloud transformation initiatives (Microsoft ecosystem) Ensure architecture supports customer experience, operational efficiency, and revenue growth What We're Looking For Proven experience as an Enterprise Architect or Head of Architecture in a retail, hospitality, or multi-site environment Strong commercial acumen-able to understand and articulate business models, cost drivers, and customer behaviour Experience delivering or supporting large-scale cloud migration programmes (ideally Microsoft stack) Ability to operate cross-domain and influence at C-suite level Strong understanding of omnichannel retail and customer engagement strategies Self-starter mentality-comfortable in a fast-moving, evolving environment with minimal red tape If you're a commercially minded Enterprise Architect looking to make a tangible impact in a dynamic environment, this is a rare opportunity to step into a genuinely strategic role.
15/05/2026
Contractor
Architect Location: Shepherd's Bush (4 days onsite - non-negotiable) Salary: £110,000 + £4,800 car allowance + benefits Leading UK retailer and hospitality client now undergoing a significant business and technology transformation. This is a pivotal hire within a newly evolving architecture function, offering the opportunity to shape enterprise-wide strategy during a large-scale cloud and operating model transformation. As Enterprise Architect, you'll operate as a senior individual contributor, working across domains with tech leads and engaging closely with C-suite stakeholders. This is a highly visible, commercially focused role-not hands-on engineering but defining how technology enables the business to grow and compete. Key Responsibilities Define and drive enterprise architecture strategy across a complex, multi-site retail environment Partner with CIO, COO, and senior stakeholders to align technology with business goals Work cross-functionally with domain tech leads to deliver scalable, future-proof solutions Shape supplier strategy and technology investment decisions Support large-scale cloud transformation initiatives (Microsoft ecosystem) Ensure architecture supports customer experience, operational efficiency, and revenue growth What We're Looking For Proven experience as an Enterprise Architect or Head of Architecture in a retail, hospitality, or multi-site environment Strong commercial acumen-able to understand and articulate business models, cost drivers, and customer behaviour Experience delivering or supporting large-scale cloud migration programmes (ideally Microsoft stack) Ability to operate cross-domain and influence at C-suite level Strong understanding of omnichannel retail and customer engagement strategies Self-starter mentality-comfortable in a fast-moving, evolving environment with minimal red tape If you're a commercially minded Enterprise Architect looking to make a tangible impact in a dynamic environment, this is a rare opportunity to step into a genuinely strategic role.
Software QA Lead London | Hybrid | Circa £65,000 + Excellent benefits We are looking for an experienced Software QA Lead to oversee quality assurance and coordinate non-production environments supporting business application delivery within a leading financial organisation. This role ensures technology changes are appropriately tested, delivery environments remain stable and aligned to demand, and quality is Embedded throughout the delivery life cycle rather than applied only at release stage. The position works closely with delivery teams, product stakeholders, engineering partners and third-party suppliers to support predictable, well-controlled change. Key Responsibilities Define and maintain a practical, risk-based QA approach across application delivery Coordinate testing activity across internal teams and external delivery partners Support planning and execution of functional, regression and user acceptance testing Oversee readiness and stability of development and test environments (eg DEV, TEST, UAT) Coordinate environment usage, refresh cycles and test data readiness Support controlled promotion of releases through environments towards production Ensure appropriate documentation, traceability and release readiness expectations are met Identify opportunities to improve testing efficiency, environment reliability and delivery confidence Experience Required Experience leading or coordinating software QA activity within multi-team delivery environments Practical experience supporting or managing non-production environments Financial Services experience highly advantageous Familiarity with Agile or iterative delivery approaches applied pragmatically Experience working with third-party vendors or delivery partners Understanding of structured release processes and risk-based testing practices Exposure to regulated or governance-driven delivery environments is beneficial Personal Profile We are looking for someone who is organised, pragmatic and comfortable working across technical and business stakeholders. You should be confident coordinating competing priorities, improving delivery practices where needed, and maintaining strong ownership of quality and environment stability across the change life cycle.
15/05/2026
Full time
Software QA Lead London | Hybrid | Circa £65,000 + Excellent benefits We are looking for an experienced Software QA Lead to oversee quality assurance and coordinate non-production environments supporting business application delivery within a leading financial organisation. This role ensures technology changes are appropriately tested, delivery environments remain stable and aligned to demand, and quality is Embedded throughout the delivery life cycle rather than applied only at release stage. The position works closely with delivery teams, product stakeholders, engineering partners and third-party suppliers to support predictable, well-controlled change. Key Responsibilities Define and maintain a practical, risk-based QA approach across application delivery Coordinate testing activity across internal teams and external delivery partners Support planning and execution of functional, regression and user acceptance testing Oversee readiness and stability of development and test environments (eg DEV, TEST, UAT) Coordinate environment usage, refresh cycles and test data readiness Support controlled promotion of releases through environments towards production Ensure appropriate documentation, traceability and release readiness expectations are met Identify opportunities to improve testing efficiency, environment reliability and delivery confidence Experience Required Experience leading or coordinating software QA activity within multi-team delivery environments Practical experience supporting or managing non-production environments Financial Services experience highly advantageous Familiarity with Agile or iterative delivery approaches applied pragmatically Experience working with third-party vendors or delivery partners Understanding of structured release processes and risk-based testing practices Exposure to regulated or governance-driven delivery environments is beneficial Personal Profile We are looking for someone who is organised, pragmatic and comfortable working across technical and business stakeholders. You should be confident coordinating competing priorities, improving delivery practices where needed, and maintaining strong ownership of quality and environment stability across the change life cycle.
L3Harris is dedicated to recruiting and developing high performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission critical needs always in mind, our employees deliver end to end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title - Project Scheuler/Planner Job Location - Tewkesbury, Gloucestershire OR Farnborough, Hampshire Flexible or part time working arrangements considered upon request Job ID - 37558 About this opportunity and L3Harris UK L3Harris in Tewkesbury and Farnborough are both part of our Global Spectrum Superiority (GS2) division. In the land domain, our T7 and T4 multi mission robots deliver next generation remote capabilities and uncompromised performance. We design and manufacture world leading land force protection systems, cyber and electromagnetic activities (CEMA), electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict, cyber warfare, force protection and counter terrorism. Role Overview The Project Scheduler/Planner is a pivotal role within our organisation that will develop and maintain complex programme schedules including resource loading and schedule analysis. This requires substantial liaison with Project Managers, Functional Managers, and other stakeholders to ensure integration of schedules across functions. This role will help implement formats, tools and tracking/reporting methods to standardise the Project Planning and Scheduling processes across the Business, taking ownership of specific project / programme schedules as allocated. Benefits Hybrid working where possible, three days onsite per week Flexible or part time working arrangements considered upon request Half day finish on a Friday 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 8% employer contribution Life Assurance 4 salary (flexible up to 10 ) Group income protection Flexible opt in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover, cycle to work scheme, travel insurance and electric car scheme Employee Assistance Program providing mental health and wellbeing support Responsibilities Primary responsibility for providing planning and scheduling expertise to deliver consistent and accurate project schedules for L3Harris projects aligned to industry standard best practice. Develop and maintain the Integrated Master Schedule (IMS) for allocated projects / programmes. Drive team engagement through the baseline process in support of both Customer and internal reviews to gain approval for the Performance Measurement Baseline (PMB). Maintain cost and schedule integration throughout project execution. Ensure compliance with internal procedures and project control system guidelines. Adhere to the defined project business rhythm plan to support the monthly status update and reporting process, including attending and leading schedule status reviews. Perform Critical Path Analysis, Schedule Metric Analysis and Schedule Risk Analysis (SRA) with inputs from the project / programme team. Ensure compliance to Earned Value Management (EVM) standards on identified programmes. Carry out root cause analysis to understand what is driving critical issues within project / programmes and support the identification of Return To Green plans. Identify and take a lead in making improvements to processes, systems, solutions or products to enhance performance of the planning and scheduling job area. Required Experienced in project planning and scheduling experience. Highly computer literate including MS Office and advanced user of MS Project. Confidence in ensuring compliance with internal programme procedures and project control system guidelines. Experience in key schedule analysis techniques including Critical Path Analysis, Schedule Risk Analysis and Schedule Integrity checks. Attend and lead scheduling status reviews and conduct briefings with senior leaders which require ability to communicate matters of importance to the function or business area. Desirable Industry recognised Project Management qualification, such as APM. Experience in creating and presenting Integrated Master Schedules and any supporting schedules on assigned projects / programmes. Defense industry and/or experience of an engineering organisation. Experience of MS Server, SAP, SharePoint (and Power BI). EVMS - Earned Value Management Systems. Important to know Due to the nature of our work many of our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
15/05/2026
Full time
L3Harris is dedicated to recruiting and developing high performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission critical needs always in mind, our employees deliver end to end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title - Project Scheuler/Planner Job Location - Tewkesbury, Gloucestershire OR Farnborough, Hampshire Flexible or part time working arrangements considered upon request Job ID - 37558 About this opportunity and L3Harris UK L3Harris in Tewkesbury and Farnborough are both part of our Global Spectrum Superiority (GS2) division. In the land domain, our T7 and T4 multi mission robots deliver next generation remote capabilities and uncompromised performance. We design and manufacture world leading land force protection systems, cyber and electromagnetic activities (CEMA), electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict, cyber warfare, force protection and counter terrorism. Role Overview The Project Scheduler/Planner is a pivotal role within our organisation that will develop and maintain complex programme schedules including resource loading and schedule analysis. This requires substantial liaison with Project Managers, Functional Managers, and other stakeholders to ensure integration of schedules across functions. This role will help implement formats, tools and tracking/reporting methods to standardise the Project Planning and Scheduling processes across the Business, taking ownership of specific project / programme schedules as allocated. Benefits Hybrid working where possible, three days onsite per week Flexible or part time working arrangements considered upon request Half day finish on a Friday 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 8% employer contribution Life Assurance 4 salary (flexible up to 10 ) Group income protection Flexible opt in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover, cycle to work scheme, travel insurance and electric car scheme Employee Assistance Program providing mental health and wellbeing support Responsibilities Primary responsibility for providing planning and scheduling expertise to deliver consistent and accurate project schedules for L3Harris projects aligned to industry standard best practice. Develop and maintain the Integrated Master Schedule (IMS) for allocated projects / programmes. Drive team engagement through the baseline process in support of both Customer and internal reviews to gain approval for the Performance Measurement Baseline (PMB). Maintain cost and schedule integration throughout project execution. Ensure compliance with internal procedures and project control system guidelines. Adhere to the defined project business rhythm plan to support the monthly status update and reporting process, including attending and leading schedule status reviews. Perform Critical Path Analysis, Schedule Metric Analysis and Schedule Risk Analysis (SRA) with inputs from the project / programme team. Ensure compliance to Earned Value Management (EVM) standards on identified programmes. Carry out root cause analysis to understand what is driving critical issues within project / programmes and support the identification of Return To Green plans. Identify and take a lead in making improvements to processes, systems, solutions or products to enhance performance of the planning and scheduling job area. Required Experienced in project planning and scheduling experience. Highly computer literate including MS Office and advanced user of MS Project. Confidence in ensuring compliance with internal programme procedures and project control system guidelines. Experience in key schedule analysis techniques including Critical Path Analysis, Schedule Risk Analysis and Schedule Integrity checks. Attend and lead scheduling status reviews and conduct briefings with senior leaders which require ability to communicate matters of importance to the function or business area. Desirable Industry recognised Project Management qualification, such as APM. Experience in creating and presenting Integrated Master Schedules and any supporting schedules on assigned projects / programmes. Defense industry and/or experience of an engineering organisation. Experience of MS Server, SAP, SharePoint (and Power BI). EVMS - Earned Value Management Systems. Important to know Due to the nature of our work many of our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Join Creative Assembly and craft deep and detailed games that last, entertaining millions of players across the globe for decades. The Role Creative Assembly is looking for an exemplary QA Technician to join our Platform QA team who has proven experience testing games across multiple console and PC platforms. We are seeking someone who can test technical implementation of platform-specific features, interrogate game systems, give constructive and timely feedback and someone who has a keen eye to detect any flaws or risks with any given release to protect our product and players. As a Senior QA Technician, you will be expected to work autonomously in an Agile environment to complete regular test sweeps, build relationships and generate any necessary tasks, supporting multiple simultaneous projects and disciplines. This position is ideal for someone experienced working in a development studio or software testing who is used to working in Agile methodologies and can rapidly adapt to new processes, workflows and teams. As a Senior level QA Technician you will model an expert approach to testing methods, constructive and positive collaboration across development teams and initiative in testing complex game areas. As a Senior QA Technician on the Platform team, you will need to be a strong communicator who can assess and report on the quality of their assigned area, effectively flag areas of concern and champion player value. You will work closely with project stakeholders and release management, providing reliable signoffs on all external releases while also producing and upkeeping platform-related test cases and documentation for wider studio use. What you'll be doing On a day-to-day basis, you will: Utilise expertise to provide scripted and unscripted testing on game builds at various stages of development, covering both technical platform implementation and in-game features when needed. Work autonomously towards set objectives with minimal supervision required. Work closely with release management and project stakeholders to provide them with relevant and accurate data driven test results where applicable. Work within a cross-project central QA team, regularly jumping between project needs as and when needed. Work alongside development teams across multiple projects, picking up and sharing knowledge between to the benefit of all projects. Have a good knowledge of and ability to test a broad range of platform and back-end implementations, in-game systems, and the toolset used to create games. With a basic understanding of platform compliance. Use platform and project experience to head off problems before they arise, for both short-term task work and long-term project development. Work on projects across the franchise and be able to balance priorities with assistance from your lead. Be a point of contact for any platform related queries from the development team. Create and keep updated platform related test cases to assist with both regular quality testing and onboarding purposes. Assure the quality of a given area through the finding of defects and effective communication. Be knowledgeable of most test areas to an advanced level and be able to move to other areas of testing to apply themselves effectively and efficiently. Continue to build expert knowledge of assigned areas to build experience within the team and assist development teams as effectively as possible. Show excellent time management skills and understanding of project and discipline priorities to complete tasks. Assist in testing Editor/Development tools if the need arises. Work with Live QA to investigate and assist with any relevant player-found bugs. What we are looking for 3+ years in QA, preferably at a game development studio, or full experience of software development lifecycle from production to post-release support. Considerable knowledge and experience in testing console platforms. Affinity for strategy games on various platforms. Ability to self-manage and generate tasks to drive testing in an area. Strong communication and relationship building skills. Proficient time management and organisational skills, able to handle multiple tasks and meet set deadlines and priorities. Strong knowledge of Total War games. Experience delivering game builds during the release process of a title. Working directly or with release management on first party submissions processes. Knowledge of console compliance requirements. Experience working within an Agile development environment. Experience in test automation. Experience with tools testing. Experience playing games on at least one console platform. About Creative Assembly We care deeply about the experiences we create and put our players at the heart of our decisions. We are all game makers; no matter our role we are empowered to make significant contributions to our games, supported by skills development and growth opportunities. Most roles at Creative Assembly are hybrid; what this looks like will be discussed during the interview process. For many teams, this is 3 days a week in the studio. CA has the right to change requirements based on the needs of the business. We offer many benefits to support you and your family including: Work from Anywhere for a temporary period each year (restrictions apply such as VISAs) Enhanced holiday allowance, maternity and paternity breaks, flexibility with our core hours, and no-notice holidays Bespoke relocation package for you and your dependents Private medical and dental insurance, life insurance, permanent health insurance, critical illness cover and free health care screening Additional benefits ranging from free games and work parties to discount on technology Wellbeing support and virtual confidential counselling We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief. Our studio sites have disabled access.
15/05/2026
Full time
Join Creative Assembly and craft deep and detailed games that last, entertaining millions of players across the globe for decades. The Role Creative Assembly is looking for an exemplary QA Technician to join our Platform QA team who has proven experience testing games across multiple console and PC platforms. We are seeking someone who can test technical implementation of platform-specific features, interrogate game systems, give constructive and timely feedback and someone who has a keen eye to detect any flaws or risks with any given release to protect our product and players. As a Senior QA Technician, you will be expected to work autonomously in an Agile environment to complete regular test sweeps, build relationships and generate any necessary tasks, supporting multiple simultaneous projects and disciplines. This position is ideal for someone experienced working in a development studio or software testing who is used to working in Agile methodologies and can rapidly adapt to new processes, workflows and teams. As a Senior level QA Technician you will model an expert approach to testing methods, constructive and positive collaboration across development teams and initiative in testing complex game areas. As a Senior QA Technician on the Platform team, you will need to be a strong communicator who can assess and report on the quality of their assigned area, effectively flag areas of concern and champion player value. You will work closely with project stakeholders and release management, providing reliable signoffs on all external releases while also producing and upkeeping platform-related test cases and documentation for wider studio use. What you'll be doing On a day-to-day basis, you will: Utilise expertise to provide scripted and unscripted testing on game builds at various stages of development, covering both technical platform implementation and in-game features when needed. Work autonomously towards set objectives with minimal supervision required. Work closely with release management and project stakeholders to provide them with relevant and accurate data driven test results where applicable. Work within a cross-project central QA team, regularly jumping between project needs as and when needed. Work alongside development teams across multiple projects, picking up and sharing knowledge between to the benefit of all projects. Have a good knowledge of and ability to test a broad range of platform and back-end implementations, in-game systems, and the toolset used to create games. With a basic understanding of platform compliance. Use platform and project experience to head off problems before they arise, for both short-term task work and long-term project development. Work on projects across the franchise and be able to balance priorities with assistance from your lead. Be a point of contact for any platform related queries from the development team. Create and keep updated platform related test cases to assist with both regular quality testing and onboarding purposes. Assure the quality of a given area through the finding of defects and effective communication. Be knowledgeable of most test areas to an advanced level and be able to move to other areas of testing to apply themselves effectively and efficiently. Continue to build expert knowledge of assigned areas to build experience within the team and assist development teams as effectively as possible. Show excellent time management skills and understanding of project and discipline priorities to complete tasks. Assist in testing Editor/Development tools if the need arises. Work with Live QA to investigate and assist with any relevant player-found bugs. What we are looking for 3+ years in QA, preferably at a game development studio, or full experience of software development lifecycle from production to post-release support. Considerable knowledge and experience in testing console platforms. Affinity for strategy games on various platforms. Ability to self-manage and generate tasks to drive testing in an area. Strong communication and relationship building skills. Proficient time management and organisational skills, able to handle multiple tasks and meet set deadlines and priorities. Strong knowledge of Total War games. Experience delivering game builds during the release process of a title. Working directly or with release management on first party submissions processes. Knowledge of console compliance requirements. Experience working within an Agile development environment. Experience in test automation. Experience with tools testing. Experience playing games on at least one console platform. About Creative Assembly We care deeply about the experiences we create and put our players at the heart of our decisions. We are all game makers; no matter our role we are empowered to make significant contributions to our games, supported by skills development and growth opportunities. Most roles at Creative Assembly are hybrid; what this looks like will be discussed during the interview process. For many teams, this is 3 days a week in the studio. CA has the right to change requirements based on the needs of the business. We offer many benefits to support you and your family including: Work from Anywhere for a temporary period each year (restrictions apply such as VISAs) Enhanced holiday allowance, maternity and paternity breaks, flexibility with our core hours, and no-notice holidays Bespoke relocation package for you and your dependents Private medical and dental insurance, life insurance, permanent health insurance, critical illness cover and free health care screening Additional benefits ranging from free games and work parties to discount on technology Wellbeing support and virtual confidential counselling We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief. Our studio sites have disabled access.
Order Management Analyst - EU SpeakerApplylocations: United Kingdom - Surrey Frimleytime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: May 31, 2026 (18 days left to apply)job requisition id: 32954SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. Order Management Analyst - EU Speaker Location: Frimley, Surrey Function: Supply Chain (SSC) Contract: PermanentAs part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers in our GB market. In addition to that, you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organise every detail of the customer fulfilment journey. Using Lean methodology & tools, you'll be looking for ways to improve and standardise processes.The Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time and in full, to our customers. We do not support international relocation for this role What's in it for you? Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Pension, Life cover & Health Insurance Shuttle bus from local train stations, Free Parking and EV Charging Newly refurbished Gym with free classes and NEW Spin Studio! Responsibilities : To deliver exceptional customer experience through efficient and accurate operational order management To ensure the effective management of Material Master Data in SAP, new product listings and delists into customers through liaison with the local sales & logistics service providers Supported by promotional grids, to work closely with local sales teams and customers to ensure the effective management of customer promotions/other trade events Monitor order flow to proactively identify problems, resolve issues, develop alternative solutions, and avoid shipping discrepancies To manage stock allocations in line with local sales & supply chain teams' expectations in low or out of stock situations Drive efficiency by simplification and standardisation of processes & procedures across multiple countries Work closely with other members of the Customer Fulfilment team as well as members of the Supply chain team and Logistics to provide outstanding service to all stakeholders Ensure compliance and Audit readiness To maximise collaborative ways of working with customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners to drive commercial and supply chain initiatives Experience you'll bring: Fluency in English and at least one European language (German preferred), written and verbal Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer service and order management (desirable) SAP knowledge (desirable) Intermediate level in Word, Excel, and Outlook Knowledge of Lean methodology & tools an advantage (desirable) Behaviours you'll need: Ability to work under pressure and excellent attention to detail Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Good team player and must show flexibility/adaptability Mindset to seek continuous improvement Strong communication and influencing Skills
15/05/2026
Full time
Order Management Analyst - EU SpeakerApplylocations: United Kingdom - Surrey Frimleytime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: May 31, 2026 (18 days left to apply)job requisition id: 32954SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. Order Management Analyst - EU Speaker Location: Frimley, Surrey Function: Supply Chain (SSC) Contract: PermanentAs part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers in our GB market. In addition to that, you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organise every detail of the customer fulfilment journey. Using Lean methodology & tools, you'll be looking for ways to improve and standardise processes.The Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time and in full, to our customers. We do not support international relocation for this role What's in it for you? Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Pension, Life cover & Health Insurance Shuttle bus from local train stations, Free Parking and EV Charging Newly refurbished Gym with free classes and NEW Spin Studio! Responsibilities : To deliver exceptional customer experience through efficient and accurate operational order management To ensure the effective management of Material Master Data in SAP, new product listings and delists into customers through liaison with the local sales & logistics service providers Supported by promotional grids, to work closely with local sales teams and customers to ensure the effective management of customer promotions/other trade events Monitor order flow to proactively identify problems, resolve issues, develop alternative solutions, and avoid shipping discrepancies To manage stock allocations in line with local sales & supply chain teams' expectations in low or out of stock situations Drive efficiency by simplification and standardisation of processes & procedures across multiple countries Work closely with other members of the Customer Fulfilment team as well as members of the Supply chain team and Logistics to provide outstanding service to all stakeholders Ensure compliance and Audit readiness To maximise collaborative ways of working with customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners to drive commercial and supply chain initiatives Experience you'll bring: Fluency in English and at least one European language (German preferred), written and verbal Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer service and order management (desirable) SAP knowledge (desirable) Intermediate level in Word, Excel, and Outlook Knowledge of Lean methodology & tools an advantage (desirable) Behaviours you'll need: Ability to work under pressure and excellent attention to detail Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Good team player and must show flexibility/adaptability Mindset to seek continuous improvement Strong communication and influencing Skills
Element Materials Technology Ltd.
Warrington, Cheshire
Overview Due to further expansion within Warringtonfire, part of the Element Group, we have further opportunities to join the team as a Technical Assistant based at our new state of the art testing facility based at Birchwood Park, Warrington. As a Technical Assistant you will begin a career in performing a variety of fire tests on items such as roller shutter doors, fire doors and building materials amongothers. Our testing determines whether our clients' products perform as intended. We believe that you should be working to develop your career. Through our Career Ladder professional development scheme we will work with you to progress your ambitions to become an expert in your field. Responsibilities Liaising with and assisting the client, including contractors and third parties, during construction of test specimens Preparation of test specimens in accordance with the requirements of the appropriate Standard and internal procedures under the supervision of the Testing / Technical Officer and Laboratory Supervisor / Team Leader, when required Determination of physical properties of test specimens and / or component parts, where required Instrumentation of test specimens and preparation of diagram showing positions and types of all instrumentation used Operation of furnace and any ancillary equipment to ensure compliance with the appropriate test requirements, when required Evaluating the performance of the specimen/s in accordance with the requirements of the appropriate test standard, where appropriate and under the supervision of the Testing /Technical Officer responsible Demolition and safe disposal of test specimens within a reasonable time frame after the test to ensure maximum utilisation of each frame Ensuring the laboratory is clean and tidy at all times, particularly with respect to the furnace to which you have been allocated Skills / Qualifications Experience or knowledge of working to Standard Operating Procedures within strict Health & Safety Guidelines Practical skills for using tools within a construction / engineering / shop fitting environment Interest in materials testing Experience working in a fast-paced environment Excellent communication skills both verbal and written Self-starter with good organisation skills Proactive, logical and methodical Possess a valid FLT license desired Ability to work to this alternating shift pattern: Monday to Friday 6am - 2pm Monday to Thursday 10am - 8pm Benefits of working at Element 33 days annual holiday, consisting of 25 days annual holiday and 8 days publicX4 Life AssuranceLegal & General Pension scheme with total contributions up to 12%Enhanced Company Sick PayFree OnsiteRefreshmentsRecommend a Friend BonusPerks At Work Discount Scheme Company Overview Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization. Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner". All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) "If you need an accommodation filling out an application, or applying to a job, please email "
15/05/2026
Full time
Overview Due to further expansion within Warringtonfire, part of the Element Group, we have further opportunities to join the team as a Technical Assistant based at our new state of the art testing facility based at Birchwood Park, Warrington. As a Technical Assistant you will begin a career in performing a variety of fire tests on items such as roller shutter doors, fire doors and building materials amongothers. Our testing determines whether our clients' products perform as intended. We believe that you should be working to develop your career. Through our Career Ladder professional development scheme we will work with you to progress your ambitions to become an expert in your field. Responsibilities Liaising with and assisting the client, including contractors and third parties, during construction of test specimens Preparation of test specimens in accordance with the requirements of the appropriate Standard and internal procedures under the supervision of the Testing / Technical Officer and Laboratory Supervisor / Team Leader, when required Determination of physical properties of test specimens and / or component parts, where required Instrumentation of test specimens and preparation of diagram showing positions and types of all instrumentation used Operation of furnace and any ancillary equipment to ensure compliance with the appropriate test requirements, when required Evaluating the performance of the specimen/s in accordance with the requirements of the appropriate test standard, where appropriate and under the supervision of the Testing /Technical Officer responsible Demolition and safe disposal of test specimens within a reasonable time frame after the test to ensure maximum utilisation of each frame Ensuring the laboratory is clean and tidy at all times, particularly with respect to the furnace to which you have been allocated Skills / Qualifications Experience or knowledge of working to Standard Operating Procedures within strict Health & Safety Guidelines Practical skills for using tools within a construction / engineering / shop fitting environment Interest in materials testing Experience working in a fast-paced environment Excellent communication skills both verbal and written Self-starter with good organisation skills Proactive, logical and methodical Possess a valid FLT license desired Ability to work to this alternating shift pattern: Monday to Friday 6am - 2pm Monday to Thursday 10am - 8pm Benefits of working at Element 33 days annual holiday, consisting of 25 days annual holiday and 8 days publicX4 Life AssuranceLegal & General Pension scheme with total contributions up to 12%Enhanced Company Sick PayFree OnsiteRefreshmentsRecommend a Friend BonusPerks At Work Discount Scheme Company Overview Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization. Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner". All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) "If you need an accommodation filling out an application, or applying to a job, please email "
About the Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Duty Onsite Event Technician to be a key part of our London team, representing proAV, taking full responsibility for providing onsite coordination and technical assistance to support and deliver scheduled events including traditional onsite auditorium, hybrid, and remote sessions as required. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user's organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced Duty Onsite Event Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Coordinate event schedules with internal/external clients and vendors. Attend pre-production meetings. Direct & manage all technical aspects of live events. Setup/operation of integrated events spaces including high profile Auditorium based results presentations and town halls. Provide a consistent white glove service. Managing technical logistics alongside facilities and catering. Ability to provide workarounds in the event of equipment failure. Work with vendors for AV rentals and staging requirements. Ability to multi-task, work under pressure and to strict deadlines. Prepare equipment for future events and meetings as required. Presentable and able to liaise with senior executives in a calm and professional manner at all times both face to face and via the telephone. Provide audio visual support to other areas of the business when required. Post event reporting to highlight production improvements and enhancements to service. Provide general AV assistance as and when required. Desirable Skills Minimum of two years corporate experience. Knowledge of Audio-Visual systems and technologies. Knowledge of Event audio, video and lighting equipment both digital and analogue. Ability to multitask and work under pressure to strict deadlines. Remain client facing and calm under pressure at all times. Have excellent communication, time management, presentation and organizational skills. Be enthusiastic and self-motivated. Be able to establish productive relationships with people at all levels. Ability to use own initiative appropriately. Customer focused and strong ability to deal with individuals on all levels in a friendly, welcoming and helpful manner. Hours of Work 40 hours per week, 9 hours a day on a rotational shift basis between 7am-7pm, including an hour unpaid break, Monday-Friday. About Us proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
15/05/2026
Full time
About the Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Duty Onsite Event Technician to be a key part of our London team, representing proAV, taking full responsibility for providing onsite coordination and technical assistance to support and deliver scheduled events including traditional onsite auditorium, hybrid, and remote sessions as required. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user's organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced Duty Onsite Event Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Coordinate event schedules with internal/external clients and vendors. Attend pre-production meetings. Direct & manage all technical aspects of live events. Setup/operation of integrated events spaces including high profile Auditorium based results presentations and town halls. Provide a consistent white glove service. Managing technical logistics alongside facilities and catering. Ability to provide workarounds in the event of equipment failure. Work with vendors for AV rentals and staging requirements. Ability to multi-task, work under pressure and to strict deadlines. Prepare equipment for future events and meetings as required. Presentable and able to liaise with senior executives in a calm and professional manner at all times both face to face and via the telephone. Provide audio visual support to other areas of the business when required. Post event reporting to highlight production improvements and enhancements to service. Provide general AV assistance as and when required. Desirable Skills Minimum of two years corporate experience. Knowledge of Audio-Visual systems and technologies. Knowledge of Event audio, video and lighting equipment both digital and analogue. Ability to multitask and work under pressure to strict deadlines. Remain client facing and calm under pressure at all times. Have excellent communication, time management, presentation and organizational skills. Be enthusiastic and self-motivated. Be able to establish productive relationships with people at all levels. Ability to use own initiative appropriately. Customer focused and strong ability to deal with individuals on all levels in a friendly, welcoming and helpful manner. Hours of Work 40 hours per week, 9 hours a day on a rotational shift basis between 7am-7pm, including an hour unpaid break, Monday-Friday. About Us proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
About Simon Community Scotland Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness. Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community. Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points; Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth. We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen - not only for the people we support, but also for each other. Our ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here. Our Support Services Creating Safer Communities Creating Safer Communities (CSC) is a community centred initiative launched in May 2024 to address the complex challenges associated with antisocial behaviour, street drinking, substance use, begging, and homelessness across Edinburgh. The project was developed in response to a clear gap in provision for people experiencing multiple disadvantages, people who are often excluded from traditional 9-5 building based services, and instead congregate in public spaces, where unmet health and social needs can manifest as harmful street based behaviours. CSC takes a proactive, trauma-informed approach that prioritises early intervention, prevention, and long-term change, rather than relying solely on enforcement or crisis-led responses. Ultimately, Creating Safer Communities is not only transforming individual lives but reshaping how communities respond to homelessness and street based harm. By focusing on empowerment, connection, and opportunity, CSC is helping to create a safer, healthier, and more inclusive city, a city where people are supported to move away from crisis and towards stability, and where public spaces are safer and more welcoming for everyone. Job Purpose CSC engages with over 3000 people a year who are often described as "hard to reach", but more accurately are being let down by systems that don't meet their specific needs. Through this work, CSC has supported people to secure accommodation, access employment and training opportunities, receive digital devices and skills support, engage with harm reduction services such as naloxone training, and connect with healthcare, food provision, and wider community resources. Beyond these practical outcomes, the project has played a critical role in restoring a sense of choice, purpose, and possibility while offering alternatives to street based lifestyles that many had previously felt were inescapable. There is a strong emphasis on partnership working and collaboration with communities, local businesses and health services (including primary and secondary providers), housing and social care services across the city. Community comparison recognises the importance of partnerships and seeks to create a community that extends to projects and strategies that complement each other. Key outcomes will be to improve the health, wellbeing and opportunities for people affected by homelessness in order to prevent, reduce, and address high risk street activities that are harmful not only to the person, but the community as a whole. Another important aspect of this role will be using digital technology to improve access to health and wellbeing resources for people who are street focused, in order to prevent and address high risk street activities. This will involve creating and monitoring digital pathways to primary and secondary care, and demonstrating improvements that can be achieved. CSC works very closely with other Simon Community Scotland projects, one of which is Streetreads. For people experiencing or at risk of homelessness, Streetreads has provided a lifeline. The library provides a safe and welcoming space for people experiencing extreme poverty and deprivation to access literature, resources, educational materials, and human connection. The aim of Streetreads is to empower and uplift people facing difficult situations by offering them an opportunity for personal growth, learning, and a sense of belonging. Streetreads is the only physical library in the world that has been set up specifically to support people affected by homelessness. Since opening in 2020, the Library has gone from strength to strength. The space is now open 4 days a week and offers a diverse range of possibilities for people who are often excluded from cultural, artistic, and literary opportunities. Together, Streetreads and CSC have become an important part of the support that Simon Community Scotland provides in Edinburgh. There is often a lot of overlap between the services, and the successful candidate will work both with the CSC team and the Streetreads team. Key Responsibilities Fully involve and include people actively involved in potentially harmful street behaviours in understanding the causes, the consequences (for them and the community), and help to create opportunities for change. Run activity days and psychosocial groups with the support of CSC and Streetreads team. Help with the mapping of services, resources, partnerships, and stakeholders that will create opportunities for people who are street focused, with a focus on high pressure areas of Tron/Hunter Square. Work directly with Streetreads, We See You, Street Team, Digital Inclusion team, to ensure relevant development of psychosocial groups that meet the needs of this community. Provide digital and emotional support to people that are street focused. Put people are at the heart of what we do; co-production and codesign with supported people with lived and living experience. Assist in assessing people's immediate and long term needs, and the impact that the CSC project has on their situation. Provide assertive outreaches to increase awareness and recruit people for the CSC project. Provide outreach to local business, residents and groups to find creative solutions for city centre spaces. Digital and in person cross-agency visits to build upon collaboration and partnerships. Provide immediate individual holistic harm reduction support plans to people during the project. Assist with recruitment and training of volunteers to support the outreach, in-reach relational model to support people who are street focused. Help host regular in-person networking events to strengthen relationships. Work creatively and innovatively with the Service Lead to create a network of support for supported people. Any other duties directed by the Service Lead. Our Values Inclusion & Participation We include everyone in the services and resources they need, regardless of their circumstances and ensure each person's voice and influence are heard and felt in everything that we do. Personalised & Creative Each person we support is an individual with unique circumstances, needs and future potential which requires a uniquely tailored response. Warmth & Regard We see beyond a person's current or past circumstances, recognising their inherent value, worth and potential as human beings. Partnership & Collaboration We know we need to work positively with others to deliver a truly inclusive and personalised approach, improve our response and add value to the experience of the people we support. Supportive & Ambitious We encourage and support ambition, building on strengths to foster hope for the people we support as well as deliver growth and development for staff and volunteers. Core Competencies Planning and Organising Create and manage personalised support plans for people, prioritising tasks and managing resources effectively to help them achieve their goals. Monitor progress against established goals and adjust support plans as needed to ensure the best possible outcomes. Maintain accurate and detailed records of your contacts using our Netsuite platform throughout your shift. Resilience Advance despite adversity, responding to challenging and difficult situations with a calm, professional, and composed approach. Handle sensitive decisions with compassion and due regard for others, maintaining a positive and proactive attitude. Motivation Act with care and compassion, demonstrating a clear commitment to the role and its importance in empowering individuals to live independently. Bring hope through your words and actions, helping to build trust and change public perception of the causes of rough sleeping. Problem Solving Carefully analyse problems . click apply for full job details
15/05/2026
Full time
About Simon Community Scotland Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness. Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community. Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points; Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth. We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen - not only for the people we support, but also for each other. Our ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here. Our Support Services Creating Safer Communities Creating Safer Communities (CSC) is a community centred initiative launched in May 2024 to address the complex challenges associated with antisocial behaviour, street drinking, substance use, begging, and homelessness across Edinburgh. The project was developed in response to a clear gap in provision for people experiencing multiple disadvantages, people who are often excluded from traditional 9-5 building based services, and instead congregate in public spaces, where unmet health and social needs can manifest as harmful street based behaviours. CSC takes a proactive, trauma-informed approach that prioritises early intervention, prevention, and long-term change, rather than relying solely on enforcement or crisis-led responses. Ultimately, Creating Safer Communities is not only transforming individual lives but reshaping how communities respond to homelessness and street based harm. By focusing on empowerment, connection, and opportunity, CSC is helping to create a safer, healthier, and more inclusive city, a city where people are supported to move away from crisis and towards stability, and where public spaces are safer and more welcoming for everyone. Job Purpose CSC engages with over 3000 people a year who are often described as "hard to reach", but more accurately are being let down by systems that don't meet their specific needs. Through this work, CSC has supported people to secure accommodation, access employment and training opportunities, receive digital devices and skills support, engage with harm reduction services such as naloxone training, and connect with healthcare, food provision, and wider community resources. Beyond these practical outcomes, the project has played a critical role in restoring a sense of choice, purpose, and possibility while offering alternatives to street based lifestyles that many had previously felt were inescapable. There is a strong emphasis on partnership working and collaboration with communities, local businesses and health services (including primary and secondary providers), housing and social care services across the city. Community comparison recognises the importance of partnerships and seeks to create a community that extends to projects and strategies that complement each other. Key outcomes will be to improve the health, wellbeing and opportunities for people affected by homelessness in order to prevent, reduce, and address high risk street activities that are harmful not only to the person, but the community as a whole. Another important aspect of this role will be using digital technology to improve access to health and wellbeing resources for people who are street focused, in order to prevent and address high risk street activities. This will involve creating and monitoring digital pathways to primary and secondary care, and demonstrating improvements that can be achieved. CSC works very closely with other Simon Community Scotland projects, one of which is Streetreads. For people experiencing or at risk of homelessness, Streetreads has provided a lifeline. The library provides a safe and welcoming space for people experiencing extreme poverty and deprivation to access literature, resources, educational materials, and human connection. The aim of Streetreads is to empower and uplift people facing difficult situations by offering them an opportunity for personal growth, learning, and a sense of belonging. Streetreads is the only physical library in the world that has been set up specifically to support people affected by homelessness. Since opening in 2020, the Library has gone from strength to strength. The space is now open 4 days a week and offers a diverse range of possibilities for people who are often excluded from cultural, artistic, and literary opportunities. Together, Streetreads and CSC have become an important part of the support that Simon Community Scotland provides in Edinburgh. There is often a lot of overlap between the services, and the successful candidate will work both with the CSC team and the Streetreads team. Key Responsibilities Fully involve and include people actively involved in potentially harmful street behaviours in understanding the causes, the consequences (for them and the community), and help to create opportunities for change. Run activity days and psychosocial groups with the support of CSC and Streetreads team. Help with the mapping of services, resources, partnerships, and stakeholders that will create opportunities for people who are street focused, with a focus on high pressure areas of Tron/Hunter Square. Work directly with Streetreads, We See You, Street Team, Digital Inclusion team, to ensure relevant development of psychosocial groups that meet the needs of this community. Provide digital and emotional support to people that are street focused. Put people are at the heart of what we do; co-production and codesign with supported people with lived and living experience. Assist in assessing people's immediate and long term needs, and the impact that the CSC project has on their situation. Provide assertive outreaches to increase awareness and recruit people for the CSC project. Provide outreach to local business, residents and groups to find creative solutions for city centre spaces. Digital and in person cross-agency visits to build upon collaboration and partnerships. Provide immediate individual holistic harm reduction support plans to people during the project. Assist with recruitment and training of volunteers to support the outreach, in-reach relational model to support people who are street focused. Help host regular in-person networking events to strengthen relationships. Work creatively and innovatively with the Service Lead to create a network of support for supported people. Any other duties directed by the Service Lead. Our Values Inclusion & Participation We include everyone in the services and resources they need, regardless of their circumstances and ensure each person's voice and influence are heard and felt in everything that we do. Personalised & Creative Each person we support is an individual with unique circumstances, needs and future potential which requires a uniquely tailored response. Warmth & Regard We see beyond a person's current or past circumstances, recognising their inherent value, worth and potential as human beings. Partnership & Collaboration We know we need to work positively with others to deliver a truly inclusive and personalised approach, improve our response and add value to the experience of the people we support. Supportive & Ambitious We encourage and support ambition, building on strengths to foster hope for the people we support as well as deliver growth and development for staff and volunteers. Core Competencies Planning and Organising Create and manage personalised support plans for people, prioritising tasks and managing resources effectively to help them achieve their goals. Monitor progress against established goals and adjust support plans as needed to ensure the best possible outcomes. Maintain accurate and detailed records of your contacts using our Netsuite platform throughout your shift. Resilience Advance despite adversity, responding to challenging and difficult situations with a calm, professional, and composed approach. Handle sensitive decisions with compassion and due regard for others, maintaining a positive and proactive attitude. Motivation Act with care and compassion, demonstrating a clear commitment to the role and its importance in empowering individuals to live independently. Bring hope through your words and actions, helping to build trust and change public perception of the causes of rough sleeping. Problem Solving Carefully analyse problems . click apply for full job details
Freelance Digital Support Apprenticeship Assessment Assessor Job Description Freelance Apprenticeship Assessment Assessor Location: Remote with travel for assessments Salary: up to £250 per day Line management responsibilities: No Overview Training Qualifications UK (TQUK) is the UK's fastest-growing awarding organisation and a market-leading assessment organisation. We partner with more than 500 schools, colleges, universities, and training providers worldwide, supporting over 150,000 learners each year through qualifications, endorsements, and apprenticeships. Our success lies in doing things differently, placing innovation, integrity, and quality at the heart of everything we do. The role of a Freelance Apprenticeship Assessment Assessor is to provide independent, fair, reliable, and consistent assessment services to Training Qualifications UK customers working with Apprenticeship Standards. Apprenticeship Assessment Assessors are required to use assessment experience with robust and relevant industry knowledge to form judgements and grading decisions upon the completion of a variety of assessment activities, which test the apprentices' occupational competency. This role requires someone flexible in their approach to all tasks, with the independence to travel as and when the business requires. It also demands exceptional assessment abilities coupled with the ability to act with integrity and impartiality. Key Responsibilities Plan, deliver, and record assessment activity in line with apprenticeship standards and awarding organisation requirements. Other related standards may be added once training has been completed. Make objective, evidence-based assessment decisions that are valid, reliable, and consistent. Ensure assessment practice complies with regulatory requirements, including those relating to independence and conflicts of interest. Provide clear, constructive, and timely feedback to apprentices. Maintain accurate, auditable, and compliant assessment records. Contribute to the design and development of assessment materials, including: Question banks Examination papers Mark schemes and grading criteria Review and validate assessment content to ensure: Technical accuracy Occupational relevance Alignment with current industry practice and standards Act as a Subject Advisor where specified within apprenticeship standards. Support continuous improvement through review of assessment performance data and feedback. Standardisation & Quality Assurance Participate in and, where required, lead standardisation activities to ensure consistency and comparability of assessment decisions. Support the induction, training, and calibration of assessors, including freelance or associate staff. Guide the interpretation of standards and assessment requirements. Contribute to internal quality assurance processes and continuous improvement activity. External Quality Assurance (EQA) Activity Undertake EQA activity to assure the quality, consistency, and integrity of assessment decisions. Sample assessment decisions and associated evidence in line with quality assurance strategy. Monitor assessment practice and identify risks, trends, and areas for improvement.
15/05/2026
Full time
Freelance Digital Support Apprenticeship Assessment Assessor Job Description Freelance Apprenticeship Assessment Assessor Location: Remote with travel for assessments Salary: up to £250 per day Line management responsibilities: No Overview Training Qualifications UK (TQUK) is the UK's fastest-growing awarding organisation and a market-leading assessment organisation. We partner with more than 500 schools, colleges, universities, and training providers worldwide, supporting over 150,000 learners each year through qualifications, endorsements, and apprenticeships. Our success lies in doing things differently, placing innovation, integrity, and quality at the heart of everything we do. The role of a Freelance Apprenticeship Assessment Assessor is to provide independent, fair, reliable, and consistent assessment services to Training Qualifications UK customers working with Apprenticeship Standards. Apprenticeship Assessment Assessors are required to use assessment experience with robust and relevant industry knowledge to form judgements and grading decisions upon the completion of a variety of assessment activities, which test the apprentices' occupational competency. This role requires someone flexible in their approach to all tasks, with the independence to travel as and when the business requires. It also demands exceptional assessment abilities coupled with the ability to act with integrity and impartiality. Key Responsibilities Plan, deliver, and record assessment activity in line with apprenticeship standards and awarding organisation requirements. Other related standards may be added once training has been completed. Make objective, evidence-based assessment decisions that are valid, reliable, and consistent. Ensure assessment practice complies with regulatory requirements, including those relating to independence and conflicts of interest. Provide clear, constructive, and timely feedback to apprentices. Maintain accurate, auditable, and compliant assessment records. Contribute to the design and development of assessment materials, including: Question banks Examination papers Mark schemes and grading criteria Review and validate assessment content to ensure: Technical accuracy Occupational relevance Alignment with current industry practice and standards Act as a Subject Advisor where specified within apprenticeship standards. Support continuous improvement through review of assessment performance data and feedback. Standardisation & Quality Assurance Participate in and, where required, lead standardisation activities to ensure consistency and comparability of assessment decisions. Support the induction, training, and calibration of assessors, including freelance or associate staff. Guide the interpretation of standards and assessment requirements. Contribute to internal quality assurance processes and continuous improvement activity. External Quality Assurance (EQA) Activity Undertake EQA activity to assure the quality, consistency, and integrity of assessment decisions. Sample assessment decisions and associated evidence in line with quality assurance strategy. Monitor assessment practice and identify risks, trends, and areas for improvement.
L3Harris is dedicated to recruiting and developing high performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission critical needs always in mind, our employees deliver end to end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title - Project Scheuler/Planner Job Location - Tewkesbury, Gloucestershire OR Farnborough, Hampshire Flexible or part time working arrangements considered upon request Job ID - 37558 About this opportunity and L3Harris UK L3Harris in Tewkesbury and Farnborough are both part of our Global Spectrum Superiority (GS2) division. In the land domain, our T7 and T4 multi mission robots deliver next generation remote capabilities and uncompromised performance. We design and manufacture world leading land force protection systems, cyber and electromagnetic activities (CEMA), electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict, cyber warfare, force protection and counter terrorism. Role Overview The Project Scheduler/Planner is a pivotal role within our organisation that will develop and maintain complex programme schedules including resource loading and schedule analysis. This requires substantial liaison with Project Managers, Functional Managers, and other stakeholders to ensure integration of schedules across functions. This role will help implement formats, tools and tracking/reporting methods to standardise the Project Planning and Scheduling processes across the Business, taking ownership of specific project / programme schedules as allocated. Benefits Hybrid working where possible, three days onsite per week Flexible or part time working arrangements considered upon request Half day finish on a Friday 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 8% employer contribution Life Assurance 4 salary (flexible up to 10 ) Group income protection Flexible opt in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover, cycle to work scheme, travel insurance and electric car scheme Employee Assistance Program providing mental health and wellbeing support Responsibilities Primary responsibility for providing planning and scheduling expertise to deliver consistent and accurate project schedules for L3Harris projects aligned to industry standard best practice. Develop and maintain the Integrated Master Schedule (IMS) for allocated projects / programmes. Drive team engagement through the baseline process in support of both Customer and internal reviews to gain approval for the Performance Measurement Baseline (PMB). Maintain cost and schedule integration throughout project execution. Ensure compliance with internal procedures and project control system guidelines. Adhere to the defined project business rhythm plan to support the monthly status update and reporting process, including attending and leading schedule status reviews. Perform Critical Path Analysis, Schedule Metric Analysis and Schedule Risk Analysis (SRA) with inputs from the project / programme team. Ensure compliance to Earned Value Management (EVM) standards on identified programmes. Carry out root cause analysis to understand what is driving critical issues within project / programmes and support the identification of Return To Green plans. Identify and take a lead in making improvements to processes, systems, solutions or products to enhance performance of the planning and scheduling job area. Required Experienced in project planning and scheduling experience. Highly computer literate including MS Office and advanced user of MS Project. Confidence in ensuring compliance with internal programme procedures and project control system guidelines. Experience in key schedule analysis techniques including Critical Path Analysis, Schedule Risk Analysis and Schedule Integrity checks. Attend and lead scheduling status reviews and conduct briefings with senior leaders which require ability to communicate matters of importance to the function or business area. Desirable Industry recognised Project Management qualification, such as APM. Experience in creating and presenting Integrated Master Schedules and any supporting schedules on assigned projects / programmes. Defense industry and/or experience of an engineering organisation. Experience of MS Server, SAP, SharePoint (and Power BI). EVMS - Earned Value Management Systems. Important to know Due to the nature of our work many of our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
15/05/2026
Full time
L3Harris is dedicated to recruiting and developing high performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission critical needs always in mind, our employees deliver end to end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title - Project Scheuler/Planner Job Location - Tewkesbury, Gloucestershire OR Farnborough, Hampshire Flexible or part time working arrangements considered upon request Job ID - 37558 About this opportunity and L3Harris UK L3Harris in Tewkesbury and Farnborough are both part of our Global Spectrum Superiority (GS2) division. In the land domain, our T7 and T4 multi mission robots deliver next generation remote capabilities and uncompromised performance. We design and manufacture world leading land force protection systems, cyber and electromagnetic activities (CEMA), electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict, cyber warfare, force protection and counter terrorism. Role Overview The Project Scheduler/Planner is a pivotal role within our organisation that will develop and maintain complex programme schedules including resource loading and schedule analysis. This requires substantial liaison with Project Managers, Functional Managers, and other stakeholders to ensure integration of schedules across functions. This role will help implement formats, tools and tracking/reporting methods to standardise the Project Planning and Scheduling processes across the Business, taking ownership of specific project / programme schedules as allocated. Benefits Hybrid working where possible, three days onsite per week Flexible or part time working arrangements considered upon request Half day finish on a Friday 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 8% employer contribution Life Assurance 4 salary (flexible up to 10 ) Group income protection Flexible opt in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover, cycle to work scheme, travel insurance and electric car scheme Employee Assistance Program providing mental health and wellbeing support Responsibilities Primary responsibility for providing planning and scheduling expertise to deliver consistent and accurate project schedules for L3Harris projects aligned to industry standard best practice. Develop and maintain the Integrated Master Schedule (IMS) for allocated projects / programmes. Drive team engagement through the baseline process in support of both Customer and internal reviews to gain approval for the Performance Measurement Baseline (PMB). Maintain cost and schedule integration throughout project execution. Ensure compliance with internal procedures and project control system guidelines. Adhere to the defined project business rhythm plan to support the monthly status update and reporting process, including attending and leading schedule status reviews. Perform Critical Path Analysis, Schedule Metric Analysis and Schedule Risk Analysis (SRA) with inputs from the project / programme team. Ensure compliance to Earned Value Management (EVM) standards on identified programmes. Carry out root cause analysis to understand what is driving critical issues within project / programmes and support the identification of Return To Green plans. Identify and take a lead in making improvements to processes, systems, solutions or products to enhance performance of the planning and scheduling job area. Required Experienced in project planning and scheduling experience. Highly computer literate including MS Office and advanced user of MS Project. Confidence in ensuring compliance with internal programme procedures and project control system guidelines. Experience in key schedule analysis techniques including Critical Path Analysis, Schedule Risk Analysis and Schedule Integrity checks. Attend and lead scheduling status reviews and conduct briefings with senior leaders which require ability to communicate matters of importance to the function or business area. Desirable Industry recognised Project Management qualification, such as APM. Experience in creating and presenting Integrated Master Schedules and any supporting schedules on assigned projects / programmes. Defense industry and/or experience of an engineering organisation. Experience of MS Server, SAP, SharePoint (and Power BI). EVMS - Earned Value Management Systems. Important to know Due to the nature of our work many of our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Digital Operations ManagerApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R\_784127 Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! - Job Title: Digital Operations Manager, EMEA Location: London Reporting to: Director, Digital & Consumer Operations EMEA We have an exciting opportunity for a Digital Operations Manager, EMEA at Michael Kors based in our London office: Department overview: Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience. With a target of €0.5 billion in global digital revenue in the coming years, the brand is heavily investing in digital innovation and customer engagement. At the heart of this growth is the London-based Digital Commerce team, managing nine localized transactional websites serving customers in over 50 countries, including the UK, Germany, France, Spain, Italy, Australia, Mexico, India, Malaysia, and South Africa. A highly commercial, detail-oriented professional with strong organizational, communication, and management skills, adept at meeting deadlines and multitasking in a dynamic environment. Who You Are: A highly organised, detail-oriented person with strong communication and project-management skills. You are energetic, positive, reliable, a keen-learner and self-motivated. You thrive in a rapidly changing environment where priorities often change and are able to work well to deadlines and perform multiple tasks effectively and concurrently. You focus on the delivery of commercial activity, revenue retention, and have a good understanding of a large multi country digital ecosystem. Above all you have a passion for the customer and all elements of the customer experience. What You'll Do: The Digital Operations Manager is a key member of the EMEA Digital team. It is a multidisciplinary role, where the primary purpose is to ensure the efficient and effective day-to-day operational management of the EMEA and Global Ecommerce sites and Omni-Channel processes.The Digital Operations Manager also plays an important role in the successful roll-out of new Omni-Channel features and functionality, as well as the continuous program of optimization of the EMEA and Global websites.The Digital Operations Manager has full responsibility for checkout performance, payment optimisation and revenue protection. Digital Operations Day-to-day responsibility for the efficient and effective running of the EMEA ecommerce websites, including tools, processes, procedures, checkout & payments performance with preferable experience with Ecom platforms such as Salesforce, and payment services platforms Key partner for cross-functional teams including customer service, warehouse operations, logistics, loss prevention, retail operations and ecommerce IT, working together to deliver excellent customer experiences. Organising and delivering key site activity Key partner for 3rd party vendors, ensuring smooth and productive working relationships and processes. Subject matter expert in the ecommerce platform, systems and tools, working to support cross-functional teams, and advise on process. Supporting projects with UAT where required, ensuring accuracy and that all timelines are met. Stakeholder in project launch activities and plans, ensuring that business teams are aligned and communication is clear and effective. Using insights and analysis to investigate any potential issues throughout the end-to-end customer journey and suggesting opportunities for improvement. With particular focus on checkout and payments. Building and distributing ecommerce operations reports, summarizing and providing analysis and insight into trends. Omnichannel Day-to-day responsibility for the efficient and effective running of omni-channel processes and procedures. Experience in distributing and building with Ai powered tools Managing the operational roll-out of new features and omni-channel projects, ensuring all business teams are up-to-date and communication is clear and concise. Managing documentation in relation to omni-channel operations processes and ensuring this is up-to-date and maintained. Subject matter expert in the in-store assisted selling app. You'll Need to Have: 5+ years' experience within a similar E-commerce / Omni-Channel or consumer operations role, preferably in fashion retail. Experience working across multi-lingual, multi-currency ecom-sites. Experience working across omni-channel initiatives such as collect in store, and fulfilment Experience working with customer service, loss prevention, logistics and payments. Experience working across ecommerce project launches, including participation in UAT. Experience managing project roll-outs. Strong commercial acumen & budget/P&L experience Detail-oriented with strong organisational and people management skills, able to work well to deadlines in a changing environment and perform multiple tasks effectively and concurrently. Demonstrated ability to manage and build great relationships with both internal and external stakeholders. Demonstrated ability to work both independently and within a collaborative team oriented environment using sound judgment in decision-making. Demonstrated ability to work in a fast-paced, "self-starter" environment. Strong problem solving and trouble shooting skills. We'd Love to See: A passion for the customer and all elements of the customer journey. Energetic, positive, reliable, a keen-learner and self-motivated. Highly organized, detail-oriented, analytical person who has strong communication and project-management skills. You thrive in a rapidly changing environment and are able to work well to deadlines and perform multiple tasks effectively and concurrently. A team player who has a positive 'can-do' attitude, who is energetic and enthusiastic and has a sense of urgency. You bring solutions to solve problems and act in a methodical, prioritized and time-focused manner. An ability to effectively multi-task and meet simultaneous tight deadlines. Consistently demonstrate the ability to thrive in a challenging environment where priorities often change.
15/05/2026
Full time
Digital Operations ManagerApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R\_784127 Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! - Job Title: Digital Operations Manager, EMEA Location: London Reporting to: Director, Digital & Consumer Operations EMEA We have an exciting opportunity for a Digital Operations Manager, EMEA at Michael Kors based in our London office: Department overview: Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience. With a target of €0.5 billion in global digital revenue in the coming years, the brand is heavily investing in digital innovation and customer engagement. At the heart of this growth is the London-based Digital Commerce team, managing nine localized transactional websites serving customers in over 50 countries, including the UK, Germany, France, Spain, Italy, Australia, Mexico, India, Malaysia, and South Africa. A highly commercial, detail-oriented professional with strong organizational, communication, and management skills, adept at meeting deadlines and multitasking in a dynamic environment. Who You Are: A highly organised, detail-oriented person with strong communication and project-management skills. You are energetic, positive, reliable, a keen-learner and self-motivated. You thrive in a rapidly changing environment where priorities often change and are able to work well to deadlines and perform multiple tasks effectively and concurrently. You focus on the delivery of commercial activity, revenue retention, and have a good understanding of a large multi country digital ecosystem. Above all you have a passion for the customer and all elements of the customer experience. What You'll Do: The Digital Operations Manager is a key member of the EMEA Digital team. It is a multidisciplinary role, where the primary purpose is to ensure the efficient and effective day-to-day operational management of the EMEA and Global Ecommerce sites and Omni-Channel processes.The Digital Operations Manager also plays an important role in the successful roll-out of new Omni-Channel features and functionality, as well as the continuous program of optimization of the EMEA and Global websites.The Digital Operations Manager has full responsibility for checkout performance, payment optimisation and revenue protection. Digital Operations Day-to-day responsibility for the efficient and effective running of the EMEA ecommerce websites, including tools, processes, procedures, checkout & payments performance with preferable experience with Ecom platforms such as Salesforce, and payment services platforms Key partner for cross-functional teams including customer service, warehouse operations, logistics, loss prevention, retail operations and ecommerce IT, working together to deliver excellent customer experiences. Organising and delivering key site activity Key partner for 3rd party vendors, ensuring smooth and productive working relationships and processes. Subject matter expert in the ecommerce platform, systems and tools, working to support cross-functional teams, and advise on process. Supporting projects with UAT where required, ensuring accuracy and that all timelines are met. Stakeholder in project launch activities and plans, ensuring that business teams are aligned and communication is clear and effective. Using insights and analysis to investigate any potential issues throughout the end-to-end customer journey and suggesting opportunities for improvement. With particular focus on checkout and payments. Building and distributing ecommerce operations reports, summarizing and providing analysis and insight into trends. Omnichannel Day-to-day responsibility for the efficient and effective running of omni-channel processes and procedures. Experience in distributing and building with Ai powered tools Managing the operational roll-out of new features and omni-channel projects, ensuring all business teams are up-to-date and communication is clear and concise. Managing documentation in relation to omni-channel operations processes and ensuring this is up-to-date and maintained. Subject matter expert in the in-store assisted selling app. You'll Need to Have: 5+ years' experience within a similar E-commerce / Omni-Channel or consumer operations role, preferably in fashion retail. Experience working across multi-lingual, multi-currency ecom-sites. Experience working across omni-channel initiatives such as collect in store, and fulfilment Experience working with customer service, loss prevention, logistics and payments. Experience working across ecommerce project launches, including participation in UAT. Experience managing project roll-outs. Strong commercial acumen & budget/P&L experience Detail-oriented with strong organisational and people management skills, able to work well to deadlines in a changing environment and perform multiple tasks effectively and concurrently. Demonstrated ability to manage and build great relationships with both internal and external stakeholders. Demonstrated ability to work both independently and within a collaborative team oriented environment using sound judgment in decision-making. Demonstrated ability to work in a fast-paced, "self-starter" environment. Strong problem solving and trouble shooting skills. We'd Love to See: A passion for the customer and all elements of the customer journey. Energetic, positive, reliable, a keen-learner and self-motivated. Highly organized, detail-oriented, analytical person who has strong communication and project-management skills. You thrive in a rapidly changing environment and are able to work well to deadlines and perform multiple tasks effectively and concurrently. A team player who has a positive 'can-do' attitude, who is energetic and enthusiastic and has a sense of urgency. You bring solutions to solve problems and act in a methodical, prioritized and time-focused manner. An ability to effectively multi-task and meet simultaneous tight deadlines. Consistently demonstrate the ability to thrive in a challenging environment where priorities often change.
Meet the Team The EMEA SET team is the engine room for Cisco's largest, most strategic deals in EMEA. We bring a diverse blend of cross-domain architecture, commercial expertise, and structured governance to every pursuit. Joining us means being at the forefront of Cisco's most strategic opportunities, directly shaping the future of our customer's digital transformation and contributing to our global success. Your Impact As a SET Pod Leader, you're a dual leader who combines high-stakes deal execution with the mentorship and management of a high-performing team of Pursuit Leads. You will serve as a "player-coach"; responsible for the professional development of your team, the alignment of their pursuits with Cisco's strategic objectives, and successfully winning your own large scale, strategic sales engagements with our largest customers. You are the "single point of truth" for deal quality and successful execution within your pod, ensuring that we bring the full weight of Cisco's innovation to our largest EMEA customers! The two pillars of the role include: Leadership & Management (The "Coach" Pillar) Team Development: Lead, mentor, and coach a group of experienced Pursuit Leads, encouraging a culture of excellence, collaboration, continuous learning, and career growth. Strategic Alignment: Act as the primary liaison between SET and Theatre Sales leadership. Ensure your team's efforts are synchronised with regional sales priorities and the broader Strategic Sales strategy. Resource Orchestration: Lead prioritisation across your pod, working with SET Leadership to ensure that the right expertise is deployed to the right pursuits at the right time improving chance of success. Deal Coaching: Provide high-level guidance on complex deal structures, commercial strategy, and executive-level negotiations. Act as a sounding board for your team during critical "Executive Checkpoints" and Gate reviews. Performance Management: Drive accountability for pipeline quality, deal velocity, and the consistent application of the SET 7-stage methodology ensuring successful execution of the deals in your team. Strategic Execution (The "Player" Pillar) Lead High-Impact Pursuits: Personally lead a portfolio of your own active, large-scale transformational engagements (e.g., WPAs, SRAs, and XaaS models). Orchestrate Cross-Functional Excellence: Lead without authority, bringing together CxO Advisers, Enterprise Strategists, and Commercial Finance to build winning pursuit plans. Commercial & Financial Leadership: Oversee the development of sophisticated commercial models, pricing strategies, and 5-year P&L summaries for your own pursuits, collaborating with Account Teams and Commercial Finance while maintaining accountability for deal profitability and viability. Executive Presence: Serve as the lead interface for customer and internal executive stakeholders, ensuring the pursuit ambitions are aligned with the customer's long-term business objectives. This role is critical to Cisco's ability to win strategic deals in EMEA. By stepping into this leadership position, you will: Build the Future: We influence the strategic direction of our largest deals and cultivating the next generation of sales leaders. Drive Impact: See the direct results of your coaching and strategy in the form of successful, value led customer outcomes. Collaborate at the Top: We work alongside global leadership, industry specialists, and CxO advisory to solve the most business critical challenges facing our customers today. Minimum Qualifications A Proven Leader: 7+ years of experience in large deal execution, with a demonstrated history of leading teams in a matrixed, fast-paced environment. A Strategic Coach: You have a talent for identifying the strengths of your team members and elevating their performance. You are skilled at providing motivation through challenging dynamics, providing constructive feedback and navigating complex organisational dynamics. Expert in Deal Methodology: You are the authority on the end-to-end deal lifecycle and possess the ability to teach others how to navigate complex contractual structures. You know what it takes to win! Preferred Qualifications Collaborative Influencer: You have high emotional intelligence and the interpersonal skills to engage with Account Teams, Theatre Sales leadership and internal business units, ensuring that SET is viewed as a strategic partner driving growth and franchise expansion in their most important accounts. Resilient & Adaptable: You thrive in a hybrid role, balancing the immediate demands of active deal closure with the long-term requirements of team management and pursuit planning. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Cisco is an affirmative action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
15/05/2026
Full time
Meet the Team The EMEA SET team is the engine room for Cisco's largest, most strategic deals in EMEA. We bring a diverse blend of cross-domain architecture, commercial expertise, and structured governance to every pursuit. Joining us means being at the forefront of Cisco's most strategic opportunities, directly shaping the future of our customer's digital transformation and contributing to our global success. Your Impact As a SET Pod Leader, you're a dual leader who combines high-stakes deal execution with the mentorship and management of a high-performing team of Pursuit Leads. You will serve as a "player-coach"; responsible for the professional development of your team, the alignment of their pursuits with Cisco's strategic objectives, and successfully winning your own large scale, strategic sales engagements with our largest customers. You are the "single point of truth" for deal quality and successful execution within your pod, ensuring that we bring the full weight of Cisco's innovation to our largest EMEA customers! The two pillars of the role include: Leadership & Management (The "Coach" Pillar) Team Development: Lead, mentor, and coach a group of experienced Pursuit Leads, encouraging a culture of excellence, collaboration, continuous learning, and career growth. Strategic Alignment: Act as the primary liaison between SET and Theatre Sales leadership. Ensure your team's efforts are synchronised with regional sales priorities and the broader Strategic Sales strategy. Resource Orchestration: Lead prioritisation across your pod, working with SET Leadership to ensure that the right expertise is deployed to the right pursuits at the right time improving chance of success. Deal Coaching: Provide high-level guidance on complex deal structures, commercial strategy, and executive-level negotiations. Act as a sounding board for your team during critical "Executive Checkpoints" and Gate reviews. Performance Management: Drive accountability for pipeline quality, deal velocity, and the consistent application of the SET 7-stage methodology ensuring successful execution of the deals in your team. Strategic Execution (The "Player" Pillar) Lead High-Impact Pursuits: Personally lead a portfolio of your own active, large-scale transformational engagements (e.g., WPAs, SRAs, and XaaS models). Orchestrate Cross-Functional Excellence: Lead without authority, bringing together CxO Advisers, Enterprise Strategists, and Commercial Finance to build winning pursuit plans. Commercial & Financial Leadership: Oversee the development of sophisticated commercial models, pricing strategies, and 5-year P&L summaries for your own pursuits, collaborating with Account Teams and Commercial Finance while maintaining accountability for deal profitability and viability. Executive Presence: Serve as the lead interface for customer and internal executive stakeholders, ensuring the pursuit ambitions are aligned with the customer's long-term business objectives. This role is critical to Cisco's ability to win strategic deals in EMEA. By stepping into this leadership position, you will: Build the Future: We influence the strategic direction of our largest deals and cultivating the next generation of sales leaders. Drive Impact: See the direct results of your coaching and strategy in the form of successful, value led customer outcomes. Collaborate at the Top: We work alongside global leadership, industry specialists, and CxO advisory to solve the most business critical challenges facing our customers today. Minimum Qualifications A Proven Leader: 7+ years of experience in large deal execution, with a demonstrated history of leading teams in a matrixed, fast-paced environment. A Strategic Coach: You have a talent for identifying the strengths of your team members and elevating their performance. You are skilled at providing motivation through challenging dynamics, providing constructive feedback and navigating complex organisational dynamics. Expert in Deal Methodology: You are the authority on the end-to-end deal lifecycle and possess the ability to teach others how to navigate complex contractual structures. You know what it takes to win! Preferred Qualifications Collaborative Influencer: You have high emotional intelligence and the interpersonal skills to engage with Account Teams, Theatre Sales leadership and internal business units, ensuring that SET is viewed as a strategic partner driving growth and franchise expansion in their most important accounts. Resilient & Adaptable: You thrive in a hybrid role, balancing the immediate demands of active deal closure with the long-term requirements of team management and pursuit planning. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Cisco is an affirmative action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Job Title: Office Administrator Location: London (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking a positive, proactive and detail oriented Office Administrator to take full ownership of our office operations, facilities management, and day to day activities. This is a hands on role where you will be responsible for creating and maintaining an inspiring, efficient, and collaborative office environment. The ideal candidate will have an eye for detail and a passion for creating spaces that enhance productivity, creativity, and team engagement. As the primary point of contact for all office related matters, you will also manage vendor relationships, oversee security and cleaning services, and handle key facilities management tasks. Your goal will be to ensure a seamless office experience, from maintaining a well organised, tidy workspace to helping foster a culture of collaboration and employee engagement. Key Responsibilities Daily Office Operations Oversee the smooth day to day running of the office environment Maintain a clean, organised, and professional workspace Manage ordering and restocking of office consumables and supplies Proactively identify and address operational issues Manage front of house and facilitate any visitors Act as first point of contact for anyone contacting Strata Take receipt and sort deliveries Set up meeting rooms in preparation for client meetings Responsible for the weekly shopping order Be an active member of our Social Committee and support the organization of our internal events, including the Christmas party Look for ways of improving our office environment and make suggestions to the Senior Management Team You will be a brand ambassador for Strata and support the Marketing Team with social media activities Support the HR team with initiatives and ad hoc projects including employee engagement and well being Facilities Management Coordinate building maintenance requests and ensure timely resolution Monitor and record utility meter readings (e.g., electricity, water) Manage repairs, upgrades, and ongoing facilities upkeep in partnership with building management Vendor & Supplier Management Build and maintain strong relationships with external service providers (e.g., cleaners, maintenance, security) Monitor vendor performance to ensure high quality service delivery Support the CPO/HR Manager by reviewing contracts and negotiating terms when needed Security & Access Control Open and close the office daily Act as the primary liaison with the building's management & security team Manage employee access, including access fobs and keys; enforce security protocols and assist HR with office tours during the interview/onboarding period Regularly check fire extinguishers, fire alarms and first aid boxes in line with safety requirements and guidelines Employee Engagement & Office Culture Support a positive workplace culture by coordinating office events and team building activities Collaborate with the People team to foster a welcoming and inclusive office environment Address employee feedback related to the workplace experience Office Systems & Inventory Management Implement and maintain office systems to streamline workflows and improve efficiency Oversee inventory and ensure office supplies and equipment are well stocked and functional Develop tracking systems to reduce waste and avoid shortages Internal Communication Serve as the first point of contact for office related queries and support Communicate timely updates on office changes, events, and service disruptions Coordinate internal messaging related to office operations and engagement Budget Management Manage and track office related expenses, including supplies, services, and facilities Work closely with the CPO/HR Manager to allocate resources and identify cost saving opportunities Maintain accurate budget records and prepare spending reports as needed Qualifications Experience in office administration or facilities management, ideally in a fast paced events or media agency environment Proven experience working with external vendors, including managing relationships with security, cleaning, and facilities services Exceptional organisational skills with the ability to prioritise and manage multiple responsibilities effectively A keen eye for detail in managing office systems, spaces, and day to day operations Excellent communication skills, both verbal and written. Comfortable interacting with employees at all levels and external service providers Ability to think critically and address operational challenges as they arise. Proactive in identifying potential issues and offering solutions Knowledge of health and safety regulations as they apply to office environments, including maintaining a safe and compliant workplace Proven ability to operate with discretion and maintain confidentiality Proficient in Word, Excel, PowerPoint and Outlook as well as confident in the use of IT systems Able to work independently, collaboratively and confident to use initiative Strong literacy and numeracy skills alongside attention to detail and accuracy Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6 month probation period Diversity at Strata Group At Strata Group, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. The closing date for applications is Wednesday, 18th March.
15/05/2026
Full time
Job Title: Office Administrator Location: London (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking a positive, proactive and detail oriented Office Administrator to take full ownership of our office operations, facilities management, and day to day activities. This is a hands on role where you will be responsible for creating and maintaining an inspiring, efficient, and collaborative office environment. The ideal candidate will have an eye for detail and a passion for creating spaces that enhance productivity, creativity, and team engagement. As the primary point of contact for all office related matters, you will also manage vendor relationships, oversee security and cleaning services, and handle key facilities management tasks. Your goal will be to ensure a seamless office experience, from maintaining a well organised, tidy workspace to helping foster a culture of collaboration and employee engagement. Key Responsibilities Daily Office Operations Oversee the smooth day to day running of the office environment Maintain a clean, organised, and professional workspace Manage ordering and restocking of office consumables and supplies Proactively identify and address operational issues Manage front of house and facilitate any visitors Act as first point of contact for anyone contacting Strata Take receipt and sort deliveries Set up meeting rooms in preparation for client meetings Responsible for the weekly shopping order Be an active member of our Social Committee and support the organization of our internal events, including the Christmas party Look for ways of improving our office environment and make suggestions to the Senior Management Team You will be a brand ambassador for Strata and support the Marketing Team with social media activities Support the HR team with initiatives and ad hoc projects including employee engagement and well being Facilities Management Coordinate building maintenance requests and ensure timely resolution Monitor and record utility meter readings (e.g., electricity, water) Manage repairs, upgrades, and ongoing facilities upkeep in partnership with building management Vendor & Supplier Management Build and maintain strong relationships with external service providers (e.g., cleaners, maintenance, security) Monitor vendor performance to ensure high quality service delivery Support the CPO/HR Manager by reviewing contracts and negotiating terms when needed Security & Access Control Open and close the office daily Act as the primary liaison with the building's management & security team Manage employee access, including access fobs and keys; enforce security protocols and assist HR with office tours during the interview/onboarding period Regularly check fire extinguishers, fire alarms and first aid boxes in line with safety requirements and guidelines Employee Engagement & Office Culture Support a positive workplace culture by coordinating office events and team building activities Collaborate with the People team to foster a welcoming and inclusive office environment Address employee feedback related to the workplace experience Office Systems & Inventory Management Implement and maintain office systems to streamline workflows and improve efficiency Oversee inventory and ensure office supplies and equipment are well stocked and functional Develop tracking systems to reduce waste and avoid shortages Internal Communication Serve as the first point of contact for office related queries and support Communicate timely updates on office changes, events, and service disruptions Coordinate internal messaging related to office operations and engagement Budget Management Manage and track office related expenses, including supplies, services, and facilities Work closely with the CPO/HR Manager to allocate resources and identify cost saving opportunities Maintain accurate budget records and prepare spending reports as needed Qualifications Experience in office administration or facilities management, ideally in a fast paced events or media agency environment Proven experience working with external vendors, including managing relationships with security, cleaning, and facilities services Exceptional organisational skills with the ability to prioritise and manage multiple responsibilities effectively A keen eye for detail in managing office systems, spaces, and day to day operations Excellent communication skills, both verbal and written. Comfortable interacting with employees at all levels and external service providers Ability to think critically and address operational challenges as they arise. Proactive in identifying potential issues and offering solutions Knowledge of health and safety regulations as they apply to office environments, including maintaining a safe and compliant workplace Proven ability to operate with discretion and maintain confidentiality Proficient in Word, Excel, PowerPoint and Outlook as well as confident in the use of IT systems Able to work independently, collaboratively and confident to use initiative Strong literacy and numeracy skills alongside attention to detail and accuracy Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6 month probation period Diversity at Strata Group At Strata Group, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. The closing date for applications is Wednesday, 18th March.
Job Title: Business Development Manager Department: Social History Archive / B2B Reporting to: Head of Social History Archive Location: Fleet Street, London, UK Ways of Working: Hybrid, 1 day per month in the London office; some national and international travel to attend conferences Contract Type: Permanent The Social History Archive, part of DC Thomson, is recruiting for an experienced Business Development Manager to join our team in London, UK. This two-year-old start-up has ambitious growth plans, and this role is pivotal to achieve those ambitions. The business is autonomous but supported by both Findmypast and DC Thomson. This role is global facing, and the individual will manage a sales pipeline in the UK and beyond both directly and via 3rd party agents where appropriate. While the focus is initially on The Social History Archive, there will be opportunities to leverage the role into other related B2B products, increasing commercial opportunities and driving growth across the group. The Social History Archive powers academic research and teaching through unparalleled access to British, Irish and former Empire historical sources. We offer academics and researchers access to the most comprehensive collection of British, Irish and former Empire historical resources anywhere online. Catering to a range of academic interests, the ever-growing archive contains hundreds of millions of images of historical records and newspapers. Thanks to partnerships with prestigious institutions and archives like the British Library, we deliver a diverse range of primary sources, enabling research into the people, places and events that have shaped the world. The Business Development Manager will foster long term relationships both virtually and in person with customers to understand their research and teaching needs. The successful candidate will display in-depth knowledge of our content and the customer universe to progress the sales pipeline. The role will be principally operational initially, and the successful candidate will be expected to shape those operations to most effectively deliver growth. Progression opportunities include the evolution of Business Development into a more strategic function, and taking on management responsibilities as the team grows. Key responsibilities include: Market and opportunity development Identify new revenue opportunities, including untapped segments, regional initiatives, consortia, partnerships and complementary products or services that could extend our B2B products' reach. Maintain a visible presence in academic and library networks through active participation in sector groups, events and online communities, ensuring our products remains front of mind for key decision makers. Sales leadership and commercial execution Take ownership of the lead to conversion journey for the Social History Archive and other products, ensuring activity supports both acquisition and long term retention objectives. Represent our products at sector conferences, user meetings and partner events, building relationships that lead to sustainable pipelines of new and expanded business. Relationships and advocacy Build strong, consultative relationships with prospective and existing customers, taking time to understand local teaching, research and budget pressures and aligning the Archive's value proposition accordingly. Nurture long term account relationships, seeking out opportunities for expansion, integration with other services and deeper embedding of the Archive in teaching and research workflows. Skills Essential A commercially focused, opportunity seeking mindset, with the initiative to open new avenues for growth as well as deepen existing relationships Excellent communication and presentation skills, with the ability to adapt messaging for librarians, academics, senior decision makers and internal stakeholders Strong organisational skills and the ability to manage a broad portfolio of products, accounts and prospects, often across multiple regions or countries, while maintaining attention to detail Comfortable presenting in person and online, including to larger groups, and confident using virtual meeting and webinar platforms as part of the sales toolkit Desirable Familiarity with Hubspot Experience Essential Demonstrable experience in hitting and or exceeding substantial growth targets Significant experience working with academic libraries or closely related institutional markets, including familiarity with their procurement models, budget cycles and decision making processes Experience managing complex, consultative sales cycles involving multiple stakeholders, such as librarians, academics, procurement and consortia representatives Strong commercial awareness, with a track record of delivering sustainable revenue growth in a content, digital or services environment Desirable Comfortable working in a startup culture or environment Previously built trusted customer relationships with university libraries Demonstrable ability to sell archive content to university libraries Evident interest in history, the humanities, education or in connecting users with relevant source material, and the confidence to discuss these with specialists and practitioners Well established networks within the academic library community, and the ability to use these networks to open doors and gain insight Clear understanding of the competitive environment for library collections (ideally social history / primary source), or the ability to acquire this rapidly and use it to inform positioning and negotiation Behaviours that will help this role succeed: Being More Curious - Uses evidence and insight to challenge assumptions and shape decisions. Experiment with Purpose - Tests new approaches, learns quickly and scales what works. Owning the Outcomes - Takes end to end accountability for commercial results and relationship health. Being More Collaborative - Shares insight, tools and learning to maximise portfolio performance. Closing date for applications: 26th May 2026 at 12:00noon
15/05/2026
Full time
Job Title: Business Development Manager Department: Social History Archive / B2B Reporting to: Head of Social History Archive Location: Fleet Street, London, UK Ways of Working: Hybrid, 1 day per month in the London office; some national and international travel to attend conferences Contract Type: Permanent The Social History Archive, part of DC Thomson, is recruiting for an experienced Business Development Manager to join our team in London, UK. This two-year-old start-up has ambitious growth plans, and this role is pivotal to achieve those ambitions. The business is autonomous but supported by both Findmypast and DC Thomson. This role is global facing, and the individual will manage a sales pipeline in the UK and beyond both directly and via 3rd party agents where appropriate. While the focus is initially on The Social History Archive, there will be opportunities to leverage the role into other related B2B products, increasing commercial opportunities and driving growth across the group. The Social History Archive powers academic research and teaching through unparalleled access to British, Irish and former Empire historical sources. We offer academics and researchers access to the most comprehensive collection of British, Irish and former Empire historical resources anywhere online. Catering to a range of academic interests, the ever-growing archive contains hundreds of millions of images of historical records and newspapers. Thanks to partnerships with prestigious institutions and archives like the British Library, we deliver a diverse range of primary sources, enabling research into the people, places and events that have shaped the world. The Business Development Manager will foster long term relationships both virtually and in person with customers to understand their research and teaching needs. The successful candidate will display in-depth knowledge of our content and the customer universe to progress the sales pipeline. The role will be principally operational initially, and the successful candidate will be expected to shape those operations to most effectively deliver growth. Progression opportunities include the evolution of Business Development into a more strategic function, and taking on management responsibilities as the team grows. Key responsibilities include: Market and opportunity development Identify new revenue opportunities, including untapped segments, regional initiatives, consortia, partnerships and complementary products or services that could extend our B2B products' reach. Maintain a visible presence in academic and library networks through active participation in sector groups, events and online communities, ensuring our products remains front of mind for key decision makers. Sales leadership and commercial execution Take ownership of the lead to conversion journey for the Social History Archive and other products, ensuring activity supports both acquisition and long term retention objectives. Represent our products at sector conferences, user meetings and partner events, building relationships that lead to sustainable pipelines of new and expanded business. Relationships and advocacy Build strong, consultative relationships with prospective and existing customers, taking time to understand local teaching, research and budget pressures and aligning the Archive's value proposition accordingly. Nurture long term account relationships, seeking out opportunities for expansion, integration with other services and deeper embedding of the Archive in teaching and research workflows. Skills Essential A commercially focused, opportunity seeking mindset, with the initiative to open new avenues for growth as well as deepen existing relationships Excellent communication and presentation skills, with the ability to adapt messaging for librarians, academics, senior decision makers and internal stakeholders Strong organisational skills and the ability to manage a broad portfolio of products, accounts and prospects, often across multiple regions or countries, while maintaining attention to detail Comfortable presenting in person and online, including to larger groups, and confident using virtual meeting and webinar platforms as part of the sales toolkit Desirable Familiarity with Hubspot Experience Essential Demonstrable experience in hitting and or exceeding substantial growth targets Significant experience working with academic libraries or closely related institutional markets, including familiarity with their procurement models, budget cycles and decision making processes Experience managing complex, consultative sales cycles involving multiple stakeholders, such as librarians, academics, procurement and consortia representatives Strong commercial awareness, with a track record of delivering sustainable revenue growth in a content, digital or services environment Desirable Comfortable working in a startup culture or environment Previously built trusted customer relationships with university libraries Demonstrable ability to sell archive content to university libraries Evident interest in history, the humanities, education or in connecting users with relevant source material, and the confidence to discuss these with specialists and practitioners Well established networks within the academic library community, and the ability to use these networks to open doors and gain insight Clear understanding of the competitive environment for library collections (ideally social history / primary source), or the ability to acquire this rapidly and use it to inform positioning and negotiation Behaviours that will help this role succeed: Being More Curious - Uses evidence and insight to challenge assumptions and shape decisions. Experiment with Purpose - Tests new approaches, learns quickly and scales what works. Owning the Outcomes - Takes end to end accountability for commercial results and relationship health. Being More Collaborative - Shares insight, tools and learning to maximise portfolio performance. Closing date for applications: 26th May 2026 at 12:00noon
