Hampshire County Council
City Of Westminster, London
Head of Cyber Security WCC623727 Salary range: £79,005 - £109,833 per annum. Salary negotiable depending upon experience. Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP Hours per week: 36 Contract type: Permanent Vetting requirements: Standard DBS Check Closing date: 04 May 2026 Interview dates: There will be an in person assessment at Westminster City Hall on 11 May 2026, followed by interviews on 20 May 2026 Role As Head of Cyber Security you can make your own powerful contribution to Westminster's success. This is a senior security role, where the focus is on helping the organisation do its best work - with security built in, not bolted on. Responsibilities You will lead the Cyber Security team and shape the Council's security strategy and policies, making sure they are practical and fit for a local government environment. Working closely with colleagues across Digital and Innovation, and alongside the Senior Information Risk Owner (SIRO) and the Data Protection Officer (DPO), you will help embed security into everyday decision making and into how services are delivered. A big part of the role is about continuous improvement. You will lead work to strengthen the Council's security posture, aligning with industry standard control frameworks and staying on top of the wider threat landscape, including the specific risks facing local government. You'll help the organisation balance delivery, risk and compliance - supporting informed choices rather than blocking progress. You will provide clear leadership and direction for the Cyber Security team, including managing the budget for people, tools and capital projects. You'll oversee business as usual security activity, from incident response and vulnerability management through to security engineering improvements and protecting the Council's supply chain. You'll also be a visible advocate for good security culture. You will drive change across the organisation by promoting secure by design principles, embedding security into the Software Development Lifecycle, and supporting teams to make safer choices when selecting products and services. Through security communication and engagement campaigns, you will help build understanding and shared ownership of security at all levels. The role has a strong external and operational dimension too. You will represent the Council in local, national and international forums and partnerships, sharing insight and learning from others. You will also play a key role in responding to major incidents - supporting Borough Emergency Control Centre activation, taking part in the emergency rota, and coordinating responses with the Executive Team, the Security Operations Centre and cyber incident response partners. Qualifications You bring a strong, practical understanding of cyber security and how it supports real business outcomes. You've worked with recognised standards such as ISO/IEC 27001 and Cyber Essentials, and you know how to apply information and security legislation - including GDPR, FOI and PCI DSS - in ways that enable delivery rather than restrict it. You also stay close to the evolving threat landscape and understand the organisational challenges that come with managing risk in a local government context. Your technical background gives you deep knowledge of modern security practices across services, infrastructure, hosting and platforms, including open source technologies and modern software development approaches. You're comfortable working across cloud and on premise environments, using tools such as identity and access management, SIEM, firewalls and secure remote access. You understand DevOps and SecOps ways of working, are used to operating at pace in a culture of continuous release, and can set clear service and development standards. You're confident balancing client, organisational and technical needs, and making the trade offs that shape strategy and direction. You've worked closely with senior stakeholders and across multiple teams, bringing people together around complex decisions. With experience building and securing complex services in code, you understand how security design choices play out in practice, not just in theory. You communicate clearly and in understandable terminology, bridging the gap between technical detail and user centred outcomes. You can assess services, identify risks and vulnerabilities, and work with others to design secure, proportionate solutions that reduce risk while keeping services accessible. Comfortable influencing strategy, policies and behaviours, you adapt your approach as needed and stay effective in a fast changing environment. Equal Opportunities and Diversity Westminster City Council is committed to supporting Care Leavers into the workplace. Care leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role. The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from under represented groups in our workforce. We especially encourage applications from a Global Majority (GM), people who are Black, Asian, Brown, dual heritage, indigenous to the global south, and/or have been racialised as 'ethnic minorities' (formally known as B.A.M.E, Black, Asian and Multiple Ethnic) background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self declare this to the hiring manager as part of our positive action commitments. Westminster City Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.
13/05/2026
Full time
Head of Cyber Security WCC623727 Salary range: £79,005 - £109,833 per annum. Salary negotiable depending upon experience. Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP Hours per week: 36 Contract type: Permanent Vetting requirements: Standard DBS Check Closing date: 04 May 2026 Interview dates: There will be an in person assessment at Westminster City Hall on 11 May 2026, followed by interviews on 20 May 2026 Role As Head of Cyber Security you can make your own powerful contribution to Westminster's success. This is a senior security role, where the focus is on helping the organisation do its best work - with security built in, not bolted on. Responsibilities You will lead the Cyber Security team and shape the Council's security strategy and policies, making sure they are practical and fit for a local government environment. Working closely with colleagues across Digital and Innovation, and alongside the Senior Information Risk Owner (SIRO) and the Data Protection Officer (DPO), you will help embed security into everyday decision making and into how services are delivered. A big part of the role is about continuous improvement. You will lead work to strengthen the Council's security posture, aligning with industry standard control frameworks and staying on top of the wider threat landscape, including the specific risks facing local government. You'll help the organisation balance delivery, risk and compliance - supporting informed choices rather than blocking progress. You will provide clear leadership and direction for the Cyber Security team, including managing the budget for people, tools and capital projects. You'll oversee business as usual security activity, from incident response and vulnerability management through to security engineering improvements and protecting the Council's supply chain. You'll also be a visible advocate for good security culture. You will drive change across the organisation by promoting secure by design principles, embedding security into the Software Development Lifecycle, and supporting teams to make safer choices when selecting products and services. Through security communication and engagement campaigns, you will help build understanding and shared ownership of security at all levels. The role has a strong external and operational dimension too. You will represent the Council in local, national and international forums and partnerships, sharing insight and learning from others. You will also play a key role in responding to major incidents - supporting Borough Emergency Control Centre activation, taking part in the emergency rota, and coordinating responses with the Executive Team, the Security Operations Centre and cyber incident response partners. Qualifications You bring a strong, practical understanding of cyber security and how it supports real business outcomes. You've worked with recognised standards such as ISO/IEC 27001 and Cyber Essentials, and you know how to apply information and security legislation - including GDPR, FOI and PCI DSS - in ways that enable delivery rather than restrict it. You also stay close to the evolving threat landscape and understand the organisational challenges that come with managing risk in a local government context. Your technical background gives you deep knowledge of modern security practices across services, infrastructure, hosting and platforms, including open source technologies and modern software development approaches. You're comfortable working across cloud and on premise environments, using tools such as identity and access management, SIEM, firewalls and secure remote access. You understand DevOps and SecOps ways of working, are used to operating at pace in a culture of continuous release, and can set clear service and development standards. You're confident balancing client, organisational and technical needs, and making the trade offs that shape strategy and direction. You've worked closely with senior stakeholders and across multiple teams, bringing people together around complex decisions. With experience building and securing complex services in code, you understand how security design choices play out in practice, not just in theory. You communicate clearly and in understandable terminology, bridging the gap between technical detail and user centred outcomes. You can assess services, identify risks and vulnerabilities, and work with others to design secure, proportionate solutions that reduce risk while keeping services accessible. Comfortable influencing strategy, policies and behaviours, you adapt your approach as needed and stay effective in a fast changing environment. Equal Opportunities and Diversity Westminster City Council is committed to supporting Care Leavers into the workplace. Care leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role. The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from under represented groups in our workforce. We especially encourage applications from a Global Majority (GM), people who are Black, Asian, Brown, dual heritage, indigenous to the global south, and/or have been racialised as 'ethnic minorities' (formally known as B.A.M.E, Black, Asian and Multiple Ethnic) background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self declare this to the hiring manager as part of our positive action commitments. Westminster City Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
28/04/2026
Full time
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Job Title Database Officer Location Hybrid Home/London Office, EC4Y Hours of work 9:15 am 5:15 pm (35 hours PW) Salary £30,000 per annum Reporting to Database Manager Are you passionate about creative data solutions, excellent data hygiene, and accuracy in all aspects of your work? Join Premier as a Database Officer and be part of a dynamic team that sits at the heart of this forward-thinking organisation. Premier, Europe s leading Christian Media organisation, is at an exciting juncture in our journey. In this pivotal role, you'll be responsible for creating data solutions, maintaining multiple databases, and providing segmented data files for multiple internal stakeholders. Your efforts will directly contribute to sustaining and advancing Premier s mission, to help people encounter God through media. Role Overview In this role you will: • Import and accurately record all supporter engagement activities into the main database. • Help maintain the quality and integrity of all databases by conducting regular data cleansing, record de-duplication, and implementing updates from data hygiene services. • Work across multiple databases including Raiser s Edge (Fundraising), FiveCRM (Telemarketing), Dot Digital (Email), and in-house solutions (SQL and SharePoint). • Assemble and deliver segmented data files for direct marketing campaigns, including postal mailings, emails, and outbound calls, ensuring all files are accurate, criteria-compliant, and free of duplicates. Why Join Premier? • We offer competitive salary • Hybrid work • Additional leave on your birthday • Extra annual leave in addition to statutory • Competitive sickness absence pay scheme • Life Assurance scheme • Employee Assistance with online GP scheme • Working from home equipment allowance • Eye care scheme • Enhanced Maternity and Paternity leave pay In addition to competitive pay and benefits, Premier offers: • Great place to work, with people that support, encourage and look out for one another. You will love coming into work, both in person and virtually. • Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide. • Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration. Please note that the post-holder will work in a Christian environment. Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims. Ready to make a lasting Impact? Apply now!
06/10/2025
Full time
Job Title Database Officer Location Hybrid Home/London Office, EC4Y Hours of work 9:15 am 5:15 pm (35 hours PW) Salary £30,000 per annum Reporting to Database Manager Are you passionate about creative data solutions, excellent data hygiene, and accuracy in all aspects of your work? Join Premier as a Database Officer and be part of a dynamic team that sits at the heart of this forward-thinking organisation. Premier, Europe s leading Christian Media organisation, is at an exciting juncture in our journey. In this pivotal role, you'll be responsible for creating data solutions, maintaining multiple databases, and providing segmented data files for multiple internal stakeholders. Your efforts will directly contribute to sustaining and advancing Premier s mission, to help people encounter God through media. Role Overview In this role you will: • Import and accurately record all supporter engagement activities into the main database. • Help maintain the quality and integrity of all databases by conducting regular data cleansing, record de-duplication, and implementing updates from data hygiene services. • Work across multiple databases including Raiser s Edge (Fundraising), FiveCRM (Telemarketing), Dot Digital (Email), and in-house solutions (SQL and SharePoint). • Assemble and deliver segmented data files for direct marketing campaigns, including postal mailings, emails, and outbound calls, ensuring all files are accurate, criteria-compliant, and free of duplicates. Why Join Premier? • We offer competitive salary • Hybrid work • Additional leave on your birthday • Extra annual leave in addition to statutory • Competitive sickness absence pay scheme • Life Assurance scheme • Employee Assistance with online GP scheme • Working from home equipment allowance • Eye care scheme • Enhanced Maternity and Paternity leave pay In addition to competitive pay and benefits, Premier offers: • Great place to work, with people that support, encourage and look out for one another. You will love coming into work, both in person and virtually. • Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide. • Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration. Please note that the post-holder will work in a Christian environment. Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims. Ready to make a lasting Impact? Apply now!
About the role We are seeking a proactive and skilled Senior Digital Marketing Officer to join our newly restructured, high-performing, Marketing team. Reporting to the Senior Digital Marketing Manager, you will play a crucial role in shaping and delivering both paid and organic campaigns that attract new supporters, donors, and volunteers to SSAFA. Your efforts will ensure that people feel genuinely connected to our cause and inspired to get involved, working closely with our partner agencies to target and segment supporters based on their interests and engagement with us. As part of the Digital Marketing team, you will monitor the performance of our campaigns across all digital channels, using data and insights to refine our strategies. You will stay abreast of the latest trends in digital marketing, social media, and supporter acquisition, always seeking fresh, innovative ideas to expand our reach and impact. This role offers a fantastic opportunity to grow your skills and experience in digital marketing and paid social, particularly within the charity sector. About the team You'd be joining a small but dynamic group of individuals with strong skillsets across digital marketing, brand and community marketing, and creative development and design. The team prioritise collaboration and are always sharing knowledge and expertise with each other. You will work closely across all directorates within SSAFA, create compelling marcomms campaigns and activities to raise awareness of SSAFA s work. About you With proven experience in digital marketing, particularly in acquisition campaigns, you excel at creating and managing paid media campaigns and social media channels to increase reach and engagement. You are adept at using analytics tools (e.g. Meta Business Manager) to measure and report on campaign performance, and you stay up to date with the latest trends and best practices in digital marketing and social media. About SSAFA SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families. SSAFA understands that behind every uniform is a person. We are here for that person and their family any time they need us, in any way they need us, for as long as they need us. Diversity and Inclusion at SSAFA SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. Closing date: Midnight on Sunday 07 September 2025. Interviews: TBC
28/08/2025
Full time
About the role We are seeking a proactive and skilled Senior Digital Marketing Officer to join our newly restructured, high-performing, Marketing team. Reporting to the Senior Digital Marketing Manager, you will play a crucial role in shaping and delivering both paid and organic campaigns that attract new supporters, donors, and volunteers to SSAFA. Your efforts will ensure that people feel genuinely connected to our cause and inspired to get involved, working closely with our partner agencies to target and segment supporters based on their interests and engagement with us. As part of the Digital Marketing team, you will monitor the performance of our campaigns across all digital channels, using data and insights to refine our strategies. You will stay abreast of the latest trends in digital marketing, social media, and supporter acquisition, always seeking fresh, innovative ideas to expand our reach and impact. This role offers a fantastic opportunity to grow your skills and experience in digital marketing and paid social, particularly within the charity sector. About the team You'd be joining a small but dynamic group of individuals with strong skillsets across digital marketing, brand and community marketing, and creative development and design. The team prioritise collaboration and are always sharing knowledge and expertise with each other. You will work closely across all directorates within SSAFA, create compelling marcomms campaigns and activities to raise awareness of SSAFA s work. About you With proven experience in digital marketing, particularly in acquisition campaigns, you excel at creating and managing paid media campaigns and social media channels to increase reach and engagement. You are adept at using analytics tools (e.g. Meta Business Manager) to measure and report on campaign performance, and you stay up to date with the latest trends and best practices in digital marketing and social media. About SSAFA SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families. SSAFA understands that behind every uniform is a person. We are here for that person and their family any time they need us, in any way they need us, for as long as they need us. Diversity and Inclusion at SSAFA SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. Closing date: Midnight on Sunday 07 September 2025. Interviews: TBC
Location: London, Birmingham, Cardiff, or Leeds (hybrid) Hours: Full-time (35 hours per week) Contract: Temporary (6 weeks) Rate: £17.89 per hour across UK or £19.75 in London (plus holiday pay) Start Date: ASAP About the Role Prospectus is delighted to be supporting a large, national charity to recruit an organised and experienced Insight, Impact, and Evaluation Officer, to help shape how the organisation understands its audiences and enhance the effectiveness of its communications and engagement strategies. Key Responsibilities Conduct audience research using surveys, focus groups, interviews, and social listening. Develop audience personas and segmentation models. Evaluate communications and engagement activities using KPIs and analytics. Coordinate and analyse national colleague engagement surveys using platforms like Peakon. Use digital tools to interpret data and present insights. Collaborate across teams to ensure findings inform campaigns and strategic planning. Support the development of a data-driven culture within the Communications and Engagement team. What We re Looking For Recent experience in a relevant role, ideally within the non-profit or public sectors. Comfort designing and maintaining dashboards, and an ability to identify trends and opportunities. Confidence undertaking strategic data analysis to inform decision-making across teams and leadership. Enthusiasm to drive conservations and make strategic recommendations for improvement. Strong grasp of relevant digital tools (including Google Data Studio, Google Sheets, Google UIT, and Mailchimp). This is a fantastic opportunity to make a real impact in a respected national organisation, helping to shape how it communicates and engages with its people. CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format. At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
27/08/2025
Full time
Location: London, Birmingham, Cardiff, or Leeds (hybrid) Hours: Full-time (35 hours per week) Contract: Temporary (6 weeks) Rate: £17.89 per hour across UK or £19.75 in London (plus holiday pay) Start Date: ASAP About the Role Prospectus is delighted to be supporting a large, national charity to recruit an organised and experienced Insight, Impact, and Evaluation Officer, to help shape how the organisation understands its audiences and enhance the effectiveness of its communications and engagement strategies. Key Responsibilities Conduct audience research using surveys, focus groups, interviews, and social listening. Develop audience personas and segmentation models. Evaluate communications and engagement activities using KPIs and analytics. Coordinate and analyse national colleague engagement surveys using platforms like Peakon. Use digital tools to interpret data and present insights. Collaborate across teams to ensure findings inform campaigns and strategic planning. Support the development of a data-driven culture within the Communications and Engagement team. What We re Looking For Recent experience in a relevant role, ideally within the non-profit or public sectors. Comfort designing and maintaining dashboards, and an ability to identify trends and opportunities. Confidence undertaking strategic data analysis to inform decision-making across teams and leadership. Enthusiasm to drive conservations and make strategic recommendations for improvement. Strong grasp of relevant digital tools (including Google Data Studio, Google Sheets, Google UIT, and Mailchimp). This is a fantastic opportunity to make a real impact in a respected national organisation, helping to shape how it communicates and engages with its people. CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format. At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1600 civil society organisations in over 100 countries working in partnership to end child marriage. Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women, and their communities. INTRODUCTION TO THE ROLE The successful applicant will support across our digital channels, including website management, digital content and email. This role sits in the Communications Team and reports to the Communications Manager. You will work closely with external website developers to deliver a website that showcases Girls Not Brides and our role as the global movement to end child marriage. This role will also be responsible for developing and producing performance data, evaluation, and reporting across our digital channels. We are looking for an experienced digital communications professional who has a passion for managing websites, using data to improve performance and engagement, and using digital platforms to drive impactful digital social change and movement building efforts. The ideal candidate is a creative and talented individual who possesses the rights skills and experience required to successfully manage the Girls Not Brides website in English, French and Spanish, including website development, maintenance, continuous improvement planning, infrastructure, architecture, and user journey. Job location London, UK (hybrid with up to three days on site). Includes international travel. KEY RESPONSIBILITIES Girls Not Brides website management (70%) Lead the development and implementation of a website improvement strategy and project plan, with support from the Communications Manager. Recommend and manage changes to the website architecture, front-end design, features, integrations, and user-journey improvements. Manage the day-to-day of activity of Girls Not Brides' website, including uploading content in 3 languages (English, French and Spanish), optimising content for web, updating static pages, and recommending updates and upgrades to the content management systems (CMS). Assume responsibility for managing website projects, including the upgrade, update and support and maintenance pipeline, as well as larger-scale changes to website functionality and architecture, managing external contractors to produce the work required on time and within budget. Research and implement best practices for search engine optimisation (SEO) and search engine marketing (SEM), across website copy and architecture. Produce and manage a clear, well-documented approach to web analytics, producing regular reports, monitoring user behaviour and website traffic, carrying out benchmarking, identifying KPIs and providing actionable insights. Support content writing for the website, including writing website copy and blog posts. Collaborate with the Learning team in development of knowledge and learning hub. Collaborate with the member engagement team to improve member journey and offering. Digital channel evaluation and reporting (20%) Set-up, maintain, and manage website analytics using the Google suite. Monitor and evaluate website success, including functionality, engagement, and traffic, producing regular reports, and providing recommendations. Monitor and evaluate the success of other digital channels, including social media and email marketing, producing regular reports, and providing recommendations. Monitor, evaluate and improve compliance of the website, including GDPR and accessibility best practices. Digital communications support (10%) Lead communications digital knowledge management activity, including internal file systems, and asset management. Manage the email pipeline and support email marketing, including copywriting and content generation for regular newsletters, making recommendations to improve engagement. Make recommendations for our digital tools, ensuring they are fit for purpose and follow the latest trends and best practice. Support digital storytelling, digital content writing, and social media campaigns as required. Wider Organisational Responsibilities Commit to the mission and vision of Girls Not Brides , putting these at the forefront of all planning, work and actions. Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders. Comply with Girls Not Brides' policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection. Ensure that internal databases and monitoring information are kept fully up to date. Commit to ongoing personal development and learning. Fulfil any other reasonable requests for the advancement of Girls Not Brides. PERSON SPECIFICATION Essential experience Degree-level qualification in a relevant area such as digital communications, media, website design or proven experience in a related field. Significant professional experience in a similar level role, ideally in the not-for-profit sector, an international/ intergovernmental organisation, a social movement, research centre, or social enterprise. Significant professional experience in developing and implementing website improvement strategies and coordinating large website development project plans. Significant professional experience in website management, including planning, implementing, monitoring, and upgrading content, architecture, and features. Significant professional experience in developing and implementing evaluation and reporting for website, email marketing and social media channels. Experience in applying best practices in SEO. Experience in writing and developing content for websites. Experience in liaising with and managing external contractors, particularly website developers. Experience of working across other digital channels, including email, social media and other digital storytelling platforms. Essential skills and knowledge Expert knowledge of using CMS to manage websites, ideally with experience of using Wagtail. Expert understanding of the Google Suite for website analysis, including Google Analytics, Google Tag Manager and others. Understanding of website wireframing and design software, ideally Sigma. Understanding of HTML, XHTML, CSS design, cross-browser and cross-platform compatibility. Skilled at using third-party social media and email marketing analytics tools to generate reports and insights. Knowledge of relevant regulations for website compliance, including GDPR and data protection, and accessibility best practices for website. Knowledge of SEO researching and implementing best practices, and skilled use of third-party tools to support data eneration and implementation. Excellent problem-solving and troubleshooting skills. Excellent organisation skills. Excellent attention to detail. Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures. Essential values and attributes Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender justice. Team player spirit, proactive and able to confidently take initiative and make appropriate decisions. Willingness to work flexibly and regularly travel internationally, as necessary. Desirable Understanding of and experience using Adobe Creative Suite. Able to speak a second language, ideally French, Spanish, or Portuguese. Safeguarding Girls Not Brides is committed to safeguarding all children, young people, and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and a criminal records check, which can include but is not limited to: an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable). Diversity at Girls Not Brides Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity, and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. How to apply The closing date for this role is 09:00 BST on Monday 21 August 2023. To apply, submit your CV and a brief cover letter (no more than two pages) demonstrating how you meet the criteria within the Person Specification via the Online Application Portal on the Girls Not Brides website. . click apply for full job details
16/08/2023
Full time
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1600 civil society organisations in over 100 countries working in partnership to end child marriage. Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women, and their communities. INTRODUCTION TO THE ROLE The successful applicant will support across our digital channels, including website management, digital content and email. This role sits in the Communications Team and reports to the Communications Manager. You will work closely with external website developers to deliver a website that showcases Girls Not Brides and our role as the global movement to end child marriage. This role will also be responsible for developing and producing performance data, evaluation, and reporting across our digital channels. We are looking for an experienced digital communications professional who has a passion for managing websites, using data to improve performance and engagement, and using digital platforms to drive impactful digital social change and movement building efforts. The ideal candidate is a creative and talented individual who possesses the rights skills and experience required to successfully manage the Girls Not Brides website in English, French and Spanish, including website development, maintenance, continuous improvement planning, infrastructure, architecture, and user journey. Job location London, UK (hybrid with up to three days on site). Includes international travel. KEY RESPONSIBILITIES Girls Not Brides website management (70%) Lead the development and implementation of a website improvement strategy and project plan, with support from the Communications Manager. Recommend and manage changes to the website architecture, front-end design, features, integrations, and user-journey improvements. Manage the day-to-day of activity of Girls Not Brides' website, including uploading content in 3 languages (English, French and Spanish), optimising content for web, updating static pages, and recommending updates and upgrades to the content management systems (CMS). Assume responsibility for managing website projects, including the upgrade, update and support and maintenance pipeline, as well as larger-scale changes to website functionality and architecture, managing external contractors to produce the work required on time and within budget. Research and implement best practices for search engine optimisation (SEO) and search engine marketing (SEM), across website copy and architecture. Produce and manage a clear, well-documented approach to web analytics, producing regular reports, monitoring user behaviour and website traffic, carrying out benchmarking, identifying KPIs and providing actionable insights. Support content writing for the website, including writing website copy and blog posts. Collaborate with the Learning team in development of knowledge and learning hub. Collaborate with the member engagement team to improve member journey and offering. Digital channel evaluation and reporting (20%) Set-up, maintain, and manage website analytics using the Google suite. Monitor and evaluate website success, including functionality, engagement, and traffic, producing regular reports, and providing recommendations. Monitor and evaluate the success of other digital channels, including social media and email marketing, producing regular reports, and providing recommendations. Monitor, evaluate and improve compliance of the website, including GDPR and accessibility best practices. Digital communications support (10%) Lead communications digital knowledge management activity, including internal file systems, and asset management. Manage the email pipeline and support email marketing, including copywriting and content generation for regular newsletters, making recommendations to improve engagement. Make recommendations for our digital tools, ensuring they are fit for purpose and follow the latest trends and best practice. Support digital storytelling, digital content writing, and social media campaigns as required. Wider Organisational Responsibilities Commit to the mission and vision of Girls Not Brides , putting these at the forefront of all planning, work and actions. Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders. Comply with Girls Not Brides' policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection. Ensure that internal databases and monitoring information are kept fully up to date. Commit to ongoing personal development and learning. Fulfil any other reasonable requests for the advancement of Girls Not Brides. PERSON SPECIFICATION Essential experience Degree-level qualification in a relevant area such as digital communications, media, website design or proven experience in a related field. Significant professional experience in a similar level role, ideally in the not-for-profit sector, an international/ intergovernmental organisation, a social movement, research centre, or social enterprise. Significant professional experience in developing and implementing website improvement strategies and coordinating large website development project plans. Significant professional experience in website management, including planning, implementing, monitoring, and upgrading content, architecture, and features. Significant professional experience in developing and implementing evaluation and reporting for website, email marketing and social media channels. Experience in applying best practices in SEO. Experience in writing and developing content for websites. Experience in liaising with and managing external contractors, particularly website developers. Experience of working across other digital channels, including email, social media and other digital storytelling platforms. Essential skills and knowledge Expert knowledge of using CMS to manage websites, ideally with experience of using Wagtail. Expert understanding of the Google Suite for website analysis, including Google Analytics, Google Tag Manager and others. Understanding of website wireframing and design software, ideally Sigma. Understanding of HTML, XHTML, CSS design, cross-browser and cross-platform compatibility. Skilled at using third-party social media and email marketing analytics tools to generate reports and insights. Knowledge of relevant regulations for website compliance, including GDPR and data protection, and accessibility best practices for website. Knowledge of SEO researching and implementing best practices, and skilled use of third-party tools to support data eneration and implementation. Excellent problem-solving and troubleshooting skills. Excellent organisation skills. Excellent attention to detail. Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures. Essential values and attributes Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender justice. Team player spirit, proactive and able to confidently take initiative and make appropriate decisions. Willingness to work flexibly and regularly travel internationally, as necessary. Desirable Understanding of and experience using Adobe Creative Suite. Able to speak a second language, ideally French, Spanish, or Portuguese. Safeguarding Girls Not Brides is committed to safeguarding all children, young people, and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and a criminal records check, which can include but is not limited to: an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable). Diversity at Girls Not Brides Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity, and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. How to apply The closing date for this role is 09:00 BST on Monday 21 August 2023. To apply, submit your CV and a brief cover letter (no more than two pages) demonstrating how you meet the criteria within the Person Specification via the Online Application Portal on the Girls Not Brides website. . click apply for full job details
JOB TITLE: Press & Campaigns Officer Salary: £26,623 (plus £3,000 London Weighting where applicable) Hours: 37.5 hours per week, 5 days per week (open to alternative working patterns) Contract: Permanent Based: London / open to home-based from other UK locations with ability to travel to London Deadline: 25 September 2022 Provisional Interview Date: 3 October 2022 PURPOSE We re looking for a dynamic and relational Press & Campaigns Officer to join our communications team. This role will support Citizens UK s ability to achieve change by helping to deliver high-impact campaign communications, particularly through media engagement. Our external affairs work is fast-paced but committed to the distinctive ethos of Citizens UK - where local leaders and people experiencing injustice are in the lead. This role will appeal to someone motivated by securing media coverage and excited by the prospect of working with a diverse range of spokespeople across different campaigns - from making London a Living Wage City, to supporting refugees to find a home in the UK, to getting schools and colleges involved in community organising. You will be joining us at an exciting time, entering a growing team delivering a range of activity including proactive and reactive press opportunities; maintaining a database of important publications and media contacts across our different campaigns; and helping to upskill others in press activity and securing local coverage. As well as this press focus, you will support Citizens UK s wider campaigning activity, making sure our press communications are integrated with our communications strategies, adapting content for digital communications channels and aligning communications with public affairs. Across both the press and campaigns elements of this role, you will translate key campaign goals into compelling, public-facing communications which put the communities we work with at the centre. Reporting to the Press & Campaigns Manager, you will play an integral role in helping Citizens UK achieve change by raising the profile of our work and reaching new and growing audiences. Situational Awareness and Research Maintain a press database, mapping key contacts and publications against Citizens UK s main campaigns and objectives Implement tactical press strategies to secure press coverage that leverages key external stakeholders Evaluate the impact of press activities through KPIs Strategy Development Generate new ideas for press stories for Citizens UK proactive press plan, helping reach new press targets and grow awareness of campaigns and the Citizens UK brand Demonstrate ability to adapt strategy to the starting position and interests of the audience Reputational & Risk Management Help with occasional out of hours media activity during significant events, ensuring media enquiries are handled in a timely manner Identify issues related to risk management and reputational risk, ready to respond appropriately (as part of the team) to risks as they emerge Materials Development & Dissemination Write compelling press releases, broadcast notes, blogs and other content to reach Citizens UK s organisational and campaign goals Supervise the work of junior staff or contractors ensuring a high standard of content Digital, social media and website Work with the communications team to develop integrated campaigns, aligning press with digital, marketing and public affairs activity Adapt and create effective content for our digital channels to enhance concurrent press activity Create content to support Citizens UK communications objectives, with a focus on sharing stories from local community leaders External Relationships Proactively develop and maintain close working relationships with journalists across print, digital and broadcast media Manage day-to-day press enquiries through the press inbox With support from the Press & Campaigns Manager, set up media interviews and support spokespeople, including preparing and delivering briefings to ensure on message and impactful interviews Campaign and Events Management Help to maintain a press timeline, aligning press activity with all major campaign moments and events Work closely with the Press & Campaigns Manager and the organising team for the Making London a Living Wage City project to support press activity Deliver key campaign objectives to time and budget; incl. reporting on KPIs. Internal Comms & Knowledge Management Run periodic training/briefings for colleagues and Citizens UK community leaders Support colleagues, chapters and campaigns with their press outreach Champion press success and encourage greater press activity throughout the organisation Internal Relationships Build relationships with leaders and key spokespeople across Citizens UK Periodically update key comms files and assets; ensuring that informed consent is obtained if required Work closely with the wider communications department to make sure press activity is as impactful as possible by integrating press with other tactics to achieve change PERSONAL SPECIFICATION (D) Desirable, (E) Essential Experience: Experience working in a busy, high-pressure press office, marketing/public relations agency or in-house (E) Personal contacts with journalists, PR and marketing professionals (D) Journalistic skills of identifying stories and shaping key media lines (D) Ability to pitch stories to key external contacts and senior media professionals (E) A track record in obtaining media coverage across national, broadcast, regional, trade and consumer media (E) Demonstrable experience of seizing reactive press opportunities (D) KEY SKILLS AND KNOWLEDGE: Ability to pitch stories to key external contacts and senior media professionals (E) Ability to grasp new, complex information quickly and distil into news content for a generalist audience (E) Excellent writing skills - including writing compelling press releases, features and comment pieces (E) Ability to manage external agencies and stakeholder engagement (D) Demonstrable understanding of integrated campaigning tactics (D) A passion for social justice and communities (E) Interested working with diverse people of all backgrounds (E) Inclusive (E) Self-motivated (E) PERSONAL QUALITIES AND VALUES Adaptable and innovative (E) Creative and curious (E) A willingness to learn about and embed the practice of Community Organising (E) A strong team player (E) Accountable (E) Relational (E) Kind (E)
24/09/2022
Full time
JOB TITLE: Press & Campaigns Officer Salary: £26,623 (plus £3,000 London Weighting where applicable) Hours: 37.5 hours per week, 5 days per week (open to alternative working patterns) Contract: Permanent Based: London / open to home-based from other UK locations with ability to travel to London Deadline: 25 September 2022 Provisional Interview Date: 3 October 2022 PURPOSE We re looking for a dynamic and relational Press & Campaigns Officer to join our communications team. This role will support Citizens UK s ability to achieve change by helping to deliver high-impact campaign communications, particularly through media engagement. Our external affairs work is fast-paced but committed to the distinctive ethos of Citizens UK - where local leaders and people experiencing injustice are in the lead. This role will appeal to someone motivated by securing media coverage and excited by the prospect of working with a diverse range of spokespeople across different campaigns - from making London a Living Wage City, to supporting refugees to find a home in the UK, to getting schools and colleges involved in community organising. You will be joining us at an exciting time, entering a growing team delivering a range of activity including proactive and reactive press opportunities; maintaining a database of important publications and media contacts across our different campaigns; and helping to upskill others in press activity and securing local coverage. As well as this press focus, you will support Citizens UK s wider campaigning activity, making sure our press communications are integrated with our communications strategies, adapting content for digital communications channels and aligning communications with public affairs. Across both the press and campaigns elements of this role, you will translate key campaign goals into compelling, public-facing communications which put the communities we work with at the centre. Reporting to the Press & Campaigns Manager, you will play an integral role in helping Citizens UK achieve change by raising the profile of our work and reaching new and growing audiences. Situational Awareness and Research Maintain a press database, mapping key contacts and publications against Citizens UK s main campaigns and objectives Implement tactical press strategies to secure press coverage that leverages key external stakeholders Evaluate the impact of press activities through KPIs Strategy Development Generate new ideas for press stories for Citizens UK proactive press plan, helping reach new press targets and grow awareness of campaigns and the Citizens UK brand Demonstrate ability to adapt strategy to the starting position and interests of the audience Reputational & Risk Management Help with occasional out of hours media activity during significant events, ensuring media enquiries are handled in a timely manner Identify issues related to risk management and reputational risk, ready to respond appropriately (as part of the team) to risks as they emerge Materials Development & Dissemination Write compelling press releases, broadcast notes, blogs and other content to reach Citizens UK s organisational and campaign goals Supervise the work of junior staff or contractors ensuring a high standard of content Digital, social media and website Work with the communications team to develop integrated campaigns, aligning press with digital, marketing and public affairs activity Adapt and create effective content for our digital channels to enhance concurrent press activity Create content to support Citizens UK communications objectives, with a focus on sharing stories from local community leaders External Relationships Proactively develop and maintain close working relationships with journalists across print, digital and broadcast media Manage day-to-day press enquiries through the press inbox With support from the Press & Campaigns Manager, set up media interviews and support spokespeople, including preparing and delivering briefings to ensure on message and impactful interviews Campaign and Events Management Help to maintain a press timeline, aligning press activity with all major campaign moments and events Work closely with the Press & Campaigns Manager and the organising team for the Making London a Living Wage City project to support press activity Deliver key campaign objectives to time and budget; incl. reporting on KPIs. Internal Comms & Knowledge Management Run periodic training/briefings for colleagues and Citizens UK community leaders Support colleagues, chapters and campaigns with their press outreach Champion press success and encourage greater press activity throughout the organisation Internal Relationships Build relationships with leaders and key spokespeople across Citizens UK Periodically update key comms files and assets; ensuring that informed consent is obtained if required Work closely with the wider communications department to make sure press activity is as impactful as possible by integrating press with other tactics to achieve change PERSONAL SPECIFICATION (D) Desirable, (E) Essential Experience: Experience working in a busy, high-pressure press office, marketing/public relations agency or in-house (E) Personal contacts with journalists, PR and marketing professionals (D) Journalistic skills of identifying stories and shaping key media lines (D) Ability to pitch stories to key external contacts and senior media professionals (E) A track record in obtaining media coverage across national, broadcast, regional, trade and consumer media (E) Demonstrable experience of seizing reactive press opportunities (D) KEY SKILLS AND KNOWLEDGE: Ability to pitch stories to key external contacts and senior media professionals (E) Ability to grasp new, complex information quickly and distil into news content for a generalist audience (E) Excellent writing skills - including writing compelling press releases, features and comment pieces (E) Ability to manage external agencies and stakeholder engagement (D) Demonstrable understanding of integrated campaigning tactics (D) A passion for social justice and communities (E) Interested working with diverse people of all backgrounds (E) Inclusive (E) Self-motivated (E) PERSONAL QUALITIES AND VALUES Adaptable and innovative (E) Creative and curious (E) A willingness to learn about and embed the practice of Community Organising (E) A strong team player (E) Accountable (E) Relational (E) Kind (E)
Beneficiary Experience Officer We're looking for an experienced and driven individual to join the Experience team within Mass Engagement. Position: Beneficiary Experience Officer Location: Homebased, U.K nationwide Hours: 35 hours per week Salary: Circa £26,000 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live) Contract: Permanent Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 8 October 2021 Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application The Role You will support both the Experience and Growth and Acquisition teams to develop and deliver marketing approaches and journey communications primarily for beneficiaries and professional audiences. As a team, your aim is to ensure that beneficiaries are aware of the support they can access from the Association and to build meaningful connections with them for long-term engagement. Working closely with the Customer Care and Support team, you will review and build on recent successful tests to signpost the charity's offer to people affected by stroke, using data and insight to reach out to them with the most relevant offer. About You You will have experience working in a marketing environment and have key strengths in the following areas: Grammatical skills, ideally with experience of copywriting and/or reviewing compelling copy Understanding the key principles of marketing, ideally using mail or digital media to reach audiences Project management, with a keen eye for detail Understanding excellent customer experience and customer journeys To fulfil the role, you must abode and have the right to work in the U.K. Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state the reference number to the role when applying. About the Organisation When stroke strikes, part of your brain shuts down. And so does a part of you. That's because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. Everyone deserves to live the best life they can after stroke. And it's a team effort to get there. The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives. The organisation is working to improve the diversity of the team. Because individuality leads to a richer experience for its people and better support for those affected by stroke. People from all backgrounds are strongly encouraged to apply. And particularly applications from those with lived experience of stroke and those from under-represented communities. Every five minutes, stroke destroys lives. Help rebuild them and join the team. In 2019, the charity developed a bold new corporate strategy so that they can rebuild more lives after stroke and make a bigger difference to people's lives. To help deliver the strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you! You may also have experience in areas such as Beneficiary, Beneficiary Support Officer, Customer Care, Beneficiary Support, Beneficiary Care, Customer Support, Beneficiary Engagement, Data and Insight Officer, Insight Officer, Direct Marketing Officer, Marketing, Data and Marketing, Monitoring, Insight and Impact Officer, Communications, Marketing and Communications, Customer Experience Officer, Direct Marketing Officer, Marketing Executive, Communications Executive, Direct Marketing Executive, Stroke, Charity.
04/10/2021
Full time
Beneficiary Experience Officer We're looking for an experienced and driven individual to join the Experience team within Mass Engagement. Position: Beneficiary Experience Officer Location: Homebased, U.K nationwide Hours: 35 hours per week Salary: Circa £26,000 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live) Contract: Permanent Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 8 October 2021 Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application The Role You will support both the Experience and Growth and Acquisition teams to develop and deliver marketing approaches and journey communications primarily for beneficiaries and professional audiences. As a team, your aim is to ensure that beneficiaries are aware of the support they can access from the Association and to build meaningful connections with them for long-term engagement. Working closely with the Customer Care and Support team, you will review and build on recent successful tests to signpost the charity's offer to people affected by stroke, using data and insight to reach out to them with the most relevant offer. About You You will have experience working in a marketing environment and have key strengths in the following areas: Grammatical skills, ideally with experience of copywriting and/or reviewing compelling copy Understanding the key principles of marketing, ideally using mail or digital media to reach audiences Project management, with a keen eye for detail Understanding excellent customer experience and customer journeys To fulfil the role, you must abode and have the right to work in the U.K. Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state the reference number to the role when applying. About the Organisation When stroke strikes, part of your brain shuts down. And so does a part of you. That's because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. Everyone deserves to live the best life they can after stroke. And it's a team effort to get there. The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives. The organisation is working to improve the diversity of the team. Because individuality leads to a richer experience for its people and better support for those affected by stroke. People from all backgrounds are strongly encouraged to apply. And particularly applications from those with lived experience of stroke and those from under-represented communities. Every five minutes, stroke destroys lives. Help rebuild them and join the team. In 2019, the charity developed a bold new corporate strategy so that they can rebuild more lives after stroke and make a bigger difference to people's lives. To help deliver the strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you! You may also have experience in areas such as Beneficiary, Beneficiary Support Officer, Customer Care, Beneficiary Support, Beneficiary Care, Customer Support, Beneficiary Engagement, Data and Insight Officer, Insight Officer, Direct Marketing Officer, Marketing, Data and Marketing, Monitoring, Insight and Impact Officer, Communications, Marketing and Communications, Customer Experience Officer, Direct Marketing Officer, Marketing Executive, Communications Executive, Direct Marketing Executive, Stroke, Charity.
