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soc manager cyber security operations manager 6 months
Senior Manager, Cybersecurity, Identity, TC, UKI
Ernst & Young Advisory Services Sdn Bhd
Senior Manager, Cybersecurity, Identity, TC, UKI Location: London Other locations: Primary Location Only Date: 13 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Cyber security and its related challenges are a rapidly growing field.As such, the opportunities for careers in cyber security are also growing. Securing anorganisationagainst cyber threats is a business priority to enable growth and successful digitaltransformationand we are at the heart of many of these conversations and projects. EY is rapidly expanding its cyber security consulting practice to further support these exiting opportunities At EY, we have large scale plans to expand our alreadymarket leadingCyber Security practice andanticipatecontinued growth throughout the next five years. We need excellent people to join us and be part of our exciting growth strategy. At EY,you'llhave the chance to build a meaningful and fulfilling career, with global scale, support, inclusivecultureand technology, to become the best version of you. The team you join - EY's UK & Ireland Cyber Practice - is part of a global cyber team of 5,000+ professionals focused on developing and deliveringcutting edgesecurity transformationprogrammes, cyber threat management, identity and access management, security architecture, data protection and privacy, and resilience services. We are part of a wider advisoryorganisationthat collectively comprises a $4B, and growing, global consulting practice with 18,000 professionals. Join us and build an exceptional experience for yourself, and a better working world for all. Location - London, Manchester or Scotland The opportunity EY is seeking experienced team members who can review,designand deliverCyber Identity and Access Management (IAM) services. You will take a key position in delivering EY's cyber security and IAM capabilities. You will also take a supporting role inbuilding outEYs IAM cyber services, working with alliance partners and advising clients on current market trends. The role will see youprovidingspecialist advice as part of large multi-discipline EY engagement teams working on the likes of cyber transformation and migration, leading specific security engagements advising on the adoption of secure architecture blueprints, secure software engineering practices, oroptimisingcyberdefenceoperations. You will work with colleagues in the UK and globally to develop new and innovative IAM security solutions and specific industry propositions that solve client problems/issues and integrate with their overall IT delivery and support strategy. You will also have opportunities to work across multiple aspects of Cyber, Technology and business solutions. Responsibilities, Qualifications, Certifications - External Your key responsibilities Your responsibilities will include but are not limited to: Managing a portfolio of IAM engagements with our clients, responsible for day to day running of the engagements including meeting quality,timeand budget targets Working with prospective clients to agree, scope and plan the delivery phase of engagements Contributing to developing the market for IAM across all sectors,identifyingsalesopportunitiesand working with senior practice and market leaders in the creation of proposals and marketing material Developing team members by sharing knowledge,mentoringand coaching them and leading by example Creating thought leadership and market materials for selling and promoting EY Cyber and IAM Security offering Skills and attributes for success Be professional, quicklyestablishingpersonal credibility anddemonstratingexpertise Be a good communicator with the ability to contribute assuredly to IAM business and technical security discussions with peers Be a team player who is not only looking to enhance their own career butrecognisesthe value of teamwork,facilitatingand encouraging collaboration amongst team members, andis capable of motivatingteams tomaximiseperformance Take a practical approach to solving issues and gaining client agreement Be able toanalysecomplex problems andto deliverinsightful,practicaland sustainable solutions. Be confident and effective inrecognisingand managing potential issues during client assignments Structure and manage projects which meet client expectations and mitigate any risks or issues To qualify for theroleyou must have: Exposure across one or more of the following: Identity Governance,Access Management,Privileged Access Management,Consumer Identity,OT IAM Worked with one or more of the following IAM technologies:Saviynt,Clear Skye,SailPoint, CyberArk,Entra,OneIdentity,BeyondTrust, Okta,Ping, ForgeRock Project management experience on IAM solution deployments (waterfall and/or agile) IAM controls governance frameworks over processes, controls,organisationand infrastructure Ideally,you'llalso have IAM business analysis experience IAM assessment,strategyand roadmap development experience Design experience for IAM solutions on client transformations Key sector experience in one or more of the following: Government & Public sector / Energy & Utilities / Retail and Consumer products / Life sciences / Telecoms,Mediaand Technology / Transport Experience managing and coaching others in the development and delivery of complex client solutions and/or proposition development What we look for Core consulting skills: Advanced data and evidence management, client management on remediationprogrammes, driving innovation and continuous improvement Technical skills: Strong technical insight, practicalknowledgeand specialist capability Market/Sector knowledge: Demonstrable market/sectorexpertisein your field Versatility: Proven ability to adapt and learn in an innovative environment Please note: The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address may be required and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and ensure that they have not spent more than six months outside the UK. What we offer EY is committed to being an inclusiveemployerand we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionalscan be requiredto travel regularly, and at times be based at client sites, our flexible working arrangements can help youto achievea lifestyle balance. We offer a competitiveremunerationpackage. Our comprehensive Total Rewards package includes support for flexible working and career development, and withFlexEYyou can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts,offersand promotions. Plus, we offer: Continuous learning:You'lldevelop the mindset and skills to navigate whatever comes next. Success as defined by you:We'llprovide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'llbe embraced for who you are and empowered to use your voice to help others find theirs. If you candemonstratethat you meet the criteria above, please contact us as soon as possible. Theexceptional EY experience.It'syours to build. Apply now. TCCyberUKI2026 Cyber2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
09/05/2026
Full time
Senior Manager, Cybersecurity, Identity, TC, UKI Location: London Other locations: Primary Location Only Date: 13 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Cyber security and its related challenges are a rapidly growing field.As such, the opportunities for careers in cyber security are also growing. Securing anorganisationagainst cyber threats is a business priority to enable growth and successful digitaltransformationand we are at the heart of many of these conversations and projects. EY is rapidly expanding its cyber security consulting practice to further support these exiting opportunities At EY, we have large scale plans to expand our alreadymarket leadingCyber Security practice andanticipatecontinued growth throughout the next five years. We need excellent people to join us and be part of our exciting growth strategy. At EY,you'llhave the chance to build a meaningful and fulfilling career, with global scale, support, inclusivecultureand technology, to become the best version of you. The team you join - EY's UK & Ireland Cyber Practice - is part of a global cyber team of 5,000+ professionals focused on developing and deliveringcutting edgesecurity transformationprogrammes, cyber threat management, identity and access management, security architecture, data protection and privacy, and resilience services. We are part of a wider advisoryorganisationthat collectively comprises a $4B, and growing, global consulting practice with 18,000 professionals. Join us and build an exceptional experience for yourself, and a better working world for all. Location - London, Manchester or Scotland The opportunity EY is seeking experienced team members who can review,designand deliverCyber Identity and Access Management (IAM) services. You will take a key position in delivering EY's cyber security and IAM capabilities. You will also take a supporting role inbuilding outEYs IAM cyber services, working with alliance partners and advising clients on current market trends. The role will see youprovidingspecialist advice as part of large multi-discipline EY engagement teams working on the likes of cyber transformation and migration, leading specific security engagements advising on the adoption of secure architecture blueprints, secure software engineering practices, oroptimisingcyberdefenceoperations. You will work with colleagues in the UK and globally to develop new and innovative IAM security solutions and specific industry propositions that solve client problems/issues and integrate with their overall IT delivery and support strategy. You will also have opportunities to work across multiple aspects of Cyber, Technology and business solutions. Responsibilities, Qualifications, Certifications - External Your key responsibilities Your responsibilities will include but are not limited to: Managing a portfolio of IAM engagements with our clients, responsible for day to day running of the engagements including meeting quality,timeand budget targets Working with prospective clients to agree, scope and plan the delivery phase of engagements Contributing to developing the market for IAM across all sectors,identifyingsalesopportunitiesand working with senior practice and market leaders in the creation of proposals and marketing material Developing team members by sharing knowledge,mentoringand coaching them and leading by example Creating thought leadership and market materials for selling and promoting EY Cyber and IAM Security offering Skills and attributes for success Be professional, quicklyestablishingpersonal credibility anddemonstratingexpertise Be a good communicator with the ability to contribute assuredly to IAM business and technical security discussions with peers Be a team player who is not only looking to enhance their own career butrecognisesthe value of teamwork,facilitatingand encouraging collaboration amongst team members, andis capable of motivatingteams tomaximiseperformance Take a practical approach to solving issues and gaining client agreement Be able toanalysecomplex problems andto deliverinsightful,practicaland sustainable solutions. Be confident and effective inrecognisingand managing potential issues during client assignments Structure and manage projects which meet client expectations and mitigate any risks or issues To qualify for theroleyou must have: Exposure across one or more of the following: Identity Governance,Access Management,Privileged Access Management,Consumer Identity,OT IAM Worked with one or more of the following IAM technologies:Saviynt,Clear Skye,SailPoint, CyberArk,Entra,OneIdentity,BeyondTrust, Okta,Ping, ForgeRock Project management experience on IAM solution deployments (waterfall and/or agile) IAM controls governance frameworks over processes, controls,organisationand infrastructure Ideally,you'llalso have IAM business analysis experience IAM assessment,strategyand roadmap development experience Design experience for IAM solutions on client transformations Key sector experience in one or more of the following: Government & Public sector / Energy & Utilities / Retail and Consumer products / Life sciences / Telecoms,Mediaand Technology / Transport Experience managing and coaching others in the development and delivery of complex client solutions and/or proposition development What we look for Core consulting skills: Advanced data and evidence management, client management on remediationprogrammes, driving innovation and continuous improvement Technical skills: Strong technical insight, practicalknowledgeand specialist capability Market/Sector knowledge: Demonstrable market/sectorexpertisein your field Versatility: Proven ability to adapt and learn in an innovative environment Please note: The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address may be required and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and ensure that they have not spent more than six months outside the UK. What we offer EY is committed to being an inclusiveemployerand we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionalscan be requiredto travel regularly, and at times be based at client sites, our flexible working arrangements can help youto achievea lifestyle balance. We offer a competitiveremunerationpackage. Our comprehensive Total Rewards package includes support for flexible working and career development, and withFlexEYyou can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts,offersand promotions. Plus, we offer: Continuous learning:You'lldevelop the mindset and skills to navigate whatever comes next. Success as defined by you:We'llprovide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'llbe embraced for who you are and empowered to use your voice to help others find theirs. If you candemonstratethat you meet the criteria above, please contact us as soon as possible. Theexceptional EY experience.It'syours to build. Apply now. TCCyberUKI2026 Cyber2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
SOC Manager vacancy in Remote OR Hybrid (Exeter) (133lw)
Ex-Mill Recruitment Ltd
SOC Manager vacancy in Remote OR Hybrid (Exeter) (133lw) Cyber Security Operations Manager (Contract). 6 months initially Remote with occasional UK travel (OR Hybrid option) Inside IR35. Rate: Exceptional - due to confidentiality can be discussed at time of application. We are supporting a major UK public sector programme seeking an experienced Cyber Security Operations Manager to lead and strengthen cyber defence capability across a nationally important digital environment. This opportunity will shape cyber operational resilience at scale - leading incident response, improving detection capability, and working with senior stakeholders to protect critical services. This assignment is especially suited for professionals from military, defence, intelligence, government or other mission critical operational environments. Key responsibilities Lead day to day cyber security operations and incident response activities. Drive development of logging, monitoring, detection and response capabilities. Coordinate response and remediation activity during cyber incidents, including engagement with senior stakeholders and external agencies. Develop and continuously improve cyber incident response plans, playbooks and operational procedures. Oversee vulnerability identification, mitigation and remediation processes across the estate. Provide strategic advice to senior leadership on cyber readiness, operational resilience and investment priorities. Help shape cyber operations strategy in line with organisational risk posture and government guidance. What we're looking for Experience leading cyber security operations, SOC or CSOC environments. Knowledge of security event monitoring, SIEM, correlation tooling and alert management. Experience in incident command, operational decision making and crisis response. Experience with threat monitoring, threat intelligence and security investigations. Experience with network and host monitoring, IDS/IPS, endpoint protection and logging. Experience with vulnerability management, remediation planning and risk reduction. Knowledge of recognised cyber frameworks and operating models such as NCSC guidance, MITRE ATT CK, NIS, GDPR and ITIL. Strong stakeholder engagement skills, including communication with senior leaders and external partners. Ideal background Armed Forces cyber, signals, intelligence or communications disciplines. Defence digital operations. Government security operations. Critical national infrastructure or high availability operational environments. We value experience working in structured, mission led environments where resilience, operational control and clear decision making are essential.
09/05/2026
Full time
SOC Manager vacancy in Remote OR Hybrid (Exeter) (133lw) Cyber Security Operations Manager (Contract). 6 months initially Remote with occasional UK travel (OR Hybrid option) Inside IR35. Rate: Exceptional - due to confidentiality can be discussed at time of application. We are supporting a major UK public sector programme seeking an experienced Cyber Security Operations Manager to lead and strengthen cyber defence capability across a nationally important digital environment. This opportunity will shape cyber operational resilience at scale - leading incident response, improving detection capability, and working with senior stakeholders to protect critical services. This assignment is especially suited for professionals from military, defence, intelligence, government or other mission critical operational environments. Key responsibilities Lead day to day cyber security operations and incident response activities. Drive development of logging, monitoring, detection and response capabilities. Coordinate response and remediation activity during cyber incidents, including engagement with senior stakeholders and external agencies. Develop and continuously improve cyber incident response plans, playbooks and operational procedures. Oversee vulnerability identification, mitigation and remediation processes across the estate. Provide strategic advice to senior leadership on cyber readiness, operational resilience and investment priorities. Help shape cyber operations strategy in line with organisational risk posture and government guidance. What we're looking for Experience leading cyber security operations, SOC or CSOC environments. Knowledge of security event monitoring, SIEM, correlation tooling and alert management. Experience in incident command, operational decision making and crisis response. Experience with threat monitoring, threat intelligence and security investigations. Experience with network and host monitoring, IDS/IPS, endpoint protection and logging. Experience with vulnerability management, remediation planning and risk reduction. Knowledge of recognised cyber frameworks and operating models such as NCSC guidance, MITRE ATT CK, NIS, GDPR and ITIL. Strong stakeholder engagement skills, including communication with senior leaders and external partners. Ideal background Armed Forces cyber, signals, intelligence or communications disciplines. Defence digital operations. Government security operations. Critical national infrastructure or high availability operational environments. We value experience working in structured, mission led environments where resilience, operational control and clear decision making are essential.
IT Operations & Security Manager
MWS Technology Limited
IT Operations & Security Manager Department: Operations Employment Type: Full Time Location: Remote, UK Reporting To: Owen Bennett Compensation: £60,000 - £65,000 / year Description We are seeking an IT Operations & Security Manager to own and operate Aptem's Corporate IT environment. You will oversee the health, security, and lifecycle of our identity platforms, physical assets, and core operational services. Working closely with the Head of Infrastructure, you will help shape the direction and delivery of Corporate IT and Security roadmap. This is a technical, hands on leadership role where you will solve problems, improve systems, and make decisions that move us forward. The role is central to ensuring that our internal technology estate remains secure, reliable, scalable, and aligned with business and compliance requirements. This is a remote role with one day per month on average spent at our London office requiring you to live within a reasonable commute to central London. Key Responsibilities You will be responsible for the day-to-day operation of Aptem's Corporate IT systems. That means knowing what's working, what's not, where the risks are and delivering solutions to problems. You will remain hands on, acting as the escalation point for complex issues while contributing directly to configuration, troubleshooting, and continuous improvement across our Microsoft 365 and SaaS estate. Corporate IT Operations & Service Delivery Own the performance and reliability of Corporate IT services, ensuring a high quality experience for all users. You will manage support workloads and priorities, ensuring incidents and requests are handled efficiently, while maintaining strong visibility of service health and risks. You will also oversee project delivery within the IT function, balancing operational demand with improvement initiatives. Security & Compliance Take ownership of the Corporate IT security posture, ensuring controls remain effective and aligned with ISO 27001 and Cyber Essentials requirements. Work closely with Compliance and Platform teams to: Manage identity and access controls (MFA, Conditional Access, least privilege) Maintain endpoint security and device compliance Respond to alerts, manage risks, and support audits Identity, Devices & Asset Lifecycle Own the lifecycle of identity, access, and physical IT assets across the organisation. This includes joiner, mover, and leaver processes, device provisioning and configuration, and refresh cycles for hardware. You will ensure asset inventory is accurate, access reviews are completed on schedule, and all devices meet defined security and compliance baselines. Microsoft 365 & SaaS Manage and optimise Aptem's core IT platforms, including Microsoft 365, Entra ID, Exchange, Intune and other supporting SaaS platforms. You will ensure these platforms are well-configured, secure, recoverable and continuously improved, while also maintaining governance over the wider SaaS estate, including access control and integration with identity systems. Continuous Improvement & Automation Drive ongoing improvement across the IT function by identifying opportunities to automate processes, reduce manual effort, and enhance security and user experience. This includes implementing new policies, improving operational processes, and adopting Modern Workplace best practices. Documentation & Governance Own the documentation of IT systems, processes, and policies, ensuring they are clear, up to date, and maintained to an audit ready standard. This supports internal governance, compliance requirements, and external due diligence activities. Leadership & Collaboration Lead the IT function day to day, providing clear objectives, performance feedback, and technical guidance to the IT Systems Administrator. You will work closely with senior business stakeholders to evolve Aptem's IT strategy and ensure alignment with broader business goals. Required skills and technical knowledge Essential Skills Proven experience in a senior, hands on IT role (e.g. Senior IT Engineer, IT Manager, or equivalent) Strong technical expertise across Microsoft 365, Entra ID, Intune, and Azure. Strong understanding of identity and access management, MFA, and endpoint security Experience operating within ISO 27001, Cyber Essentials, or similar frameworks Experience mentoring or managing technical staff Excellent communication and stakeholder management skills Desirable Skills Cloud and Zero Trust Architecture PowerShell scripting and automation technologies Cyber security training Experience using Agentic AI Benefits Aptem offers numerous benefits to support our staff. 27 days annual leave Option to buy up to 5 extra days' annual leave Life insurance Optional comprehensive private medical insurance Optional EV scheme with Octopus to make electric cars more affordable Salary Extras: retail and gym discounts, plus Employee Assistance Programme Summer hours for extra flexibility in warmer months Birthday day off Pension scheme to support your long term financial future Aptem Neighbour Scheme to connect local remote colleagues Up to two paid volunteering days each year Biannual company social events Virtual coffee networking to build connections across the business
08/05/2026
Full time
IT Operations & Security Manager Department: Operations Employment Type: Full Time Location: Remote, UK Reporting To: Owen Bennett Compensation: £60,000 - £65,000 / year Description We are seeking an IT Operations & Security Manager to own and operate Aptem's Corporate IT environment. You will oversee the health, security, and lifecycle of our identity platforms, physical assets, and core operational services. Working closely with the Head of Infrastructure, you will help shape the direction and delivery of Corporate IT and Security roadmap. This is a technical, hands on leadership role where you will solve problems, improve systems, and make decisions that move us forward. The role is central to ensuring that our internal technology estate remains secure, reliable, scalable, and aligned with business and compliance requirements. This is a remote role with one day per month on average spent at our London office requiring you to live within a reasonable commute to central London. Key Responsibilities You will be responsible for the day-to-day operation of Aptem's Corporate IT systems. That means knowing what's working, what's not, where the risks are and delivering solutions to problems. You will remain hands on, acting as the escalation point for complex issues while contributing directly to configuration, troubleshooting, and continuous improvement across our Microsoft 365 and SaaS estate. Corporate IT Operations & Service Delivery Own the performance and reliability of Corporate IT services, ensuring a high quality experience for all users. You will manage support workloads and priorities, ensuring incidents and requests are handled efficiently, while maintaining strong visibility of service health and risks. You will also oversee project delivery within the IT function, balancing operational demand with improvement initiatives. Security & Compliance Take ownership of the Corporate IT security posture, ensuring controls remain effective and aligned with ISO 27001 and Cyber Essentials requirements. Work closely with Compliance and Platform teams to: Manage identity and access controls (MFA, Conditional Access, least privilege) Maintain endpoint security and device compliance Respond to alerts, manage risks, and support audits Identity, Devices & Asset Lifecycle Own the lifecycle of identity, access, and physical IT assets across the organisation. This includes joiner, mover, and leaver processes, device provisioning and configuration, and refresh cycles for hardware. You will ensure asset inventory is accurate, access reviews are completed on schedule, and all devices meet defined security and compliance baselines. Microsoft 365 & SaaS Manage and optimise Aptem's core IT platforms, including Microsoft 365, Entra ID, Exchange, Intune and other supporting SaaS platforms. You will ensure these platforms are well-configured, secure, recoverable and continuously improved, while also maintaining governance over the wider SaaS estate, including access control and integration with identity systems. Continuous Improvement & Automation Drive ongoing improvement across the IT function by identifying opportunities to automate processes, reduce manual effort, and enhance security and user experience. This includes implementing new policies, improving operational processes, and adopting Modern Workplace best practices. Documentation & Governance Own the documentation of IT systems, processes, and policies, ensuring they are clear, up to date, and maintained to an audit ready standard. This supports internal governance, compliance requirements, and external due diligence activities. Leadership & Collaboration Lead the IT function day to day, providing clear objectives, performance feedback, and technical guidance to the IT Systems Administrator. You will work closely with senior business stakeholders to evolve Aptem's IT strategy and ensure alignment with broader business goals. Required skills and technical knowledge Essential Skills Proven experience in a senior, hands on IT role (e.g. Senior IT Engineer, IT Manager, or equivalent) Strong technical expertise across Microsoft 365, Entra ID, Intune, and Azure. Strong understanding of identity and access management, MFA, and endpoint security Experience operating within ISO 27001, Cyber Essentials, or similar frameworks Experience mentoring or managing technical staff Excellent communication and stakeholder management skills Desirable Skills Cloud and Zero Trust Architecture PowerShell scripting and automation technologies Cyber security training Experience using Agentic AI Benefits Aptem offers numerous benefits to support our staff. 27 days annual leave Option to buy up to 5 extra days' annual leave Life insurance Optional comprehensive private medical insurance Optional EV scheme with Octopus to make electric cars more affordable Salary Extras: retail and gym discounts, plus Employee Assistance Programme Summer hours for extra flexibility in warmer months Birthday day off Pension scheme to support your long term financial future Aptem Neighbour Scheme to connect local remote colleagues Up to two paid volunteering days each year Biannual company social events Virtual coffee networking to build connections across the business
Head of Product
upReach London, UK
Key information Location : Manchester, Bristol, Newcastle, Nottingham, or London Hours : 37.5 hours Start date : November 2022 (we are happy to work with you and your notice period) Duration : Permanent Salary: £41,000 - £47,000 per annum if located in Bristol, Manchester, Nottingham or Newcastle. £44,000 - £50,000 if based in London. In addition, all staff receive a £312 yearly tax-free WFH allowance. Application deadline : 5pm Friday 21st October Early applications are encouraged, as we will assess applications and schedule interviews on an ongoing basis. About upReach Do you think that your socio-economic background should determine your career prospects?   upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from a less advantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.  We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help young people from less advantaged backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.  To find out more about how we support our students, visit our website and read our Annual Report , and Impact Report .  Role overview   upReach is seeking to hire a Head of Product . This is an exciting opportunity to lead our Products & Technology Team with a strategic view of the organisation's products to develop our impact as a charity. This role would suit individuals with substantial experience in product management, developing a team, a passion for social mobility and experience operating in a fast paced environment.  You will work closely with the Senior Technology and Data Manager to manage the workload and priorities of the team; delivering products and innovating income generation. The current suite of products include REALrating , Social Mobility Network , getEmployable and our Associate (what we call the undergraduates we support) CRM. You will manage the relationship with our technology development partner and their team of developers, ensuring that our project sprints and timelines are executed on and delivered to a high standard.    Our values upReach upholds the following values: Perseverance Integrity Advocacy Aspiration Proactivity  Skills  The ideal candidate for Head of Product will bring with them the following skills:   Problem solving and decision making Attention to detail Planning and organisation Collaboration Passion and motivation Communication skills Leadership Experience  To be successful, you will have substantial experience within product management and building a product culture while growing a team. You will be proactive, resilient and used to managing competing priorities within a varied workload, with a willingness to perform varying duties depending on the shifting needs of the charity. Experience in managing a product portfolio and delivering a coherent product strategy through collaboration with multiple teams, including awareness of software development and systems needs; Experience in coaching and developing Product Managers (direct reports) to help them increase their impact and develop in their careers ; Experience managing external supplier relationships as well as working with and influencing other varied stakeholders (internal and external); Experience in overseeing a varied product portfolio, and driving growth across several product areas at once, either as an individual contributor or through direct reports; Experience in setting KPIs for product portfolios and measuring progress against targets over time, course correcting where necessary; Experience working in a fast-paced environment and working independently to find solutions to problems; Experience in managing competing priorities whilst maintaining an exceptional eye for detail; University degree in any discipline, or equivalent experience. Desirable experience: Experience working with multidisciplinary teams using Agile methodology Project management qualifications or comparable experience; Knowledge of GDPR legislation and regulations; Familiarity with Trello, G Suite and Zoom video conferencing software. Responsibilities Over the first six months, you will contribute to upReach's mission, by leading the Product Team and collaborating with the partnership and strategy teams to maximise income by identifying, ideating, validating, and delivering products & their enhancements and business development opportunities of the role.  Working in a team environment;  you will be an inquisitive challenger that takes the initiative, and has a fixing mindset. Core responsibilities include:  Drive product development leading a high performing team of Product Managers, through the ideation, technical development, scaling and launching of innovative products and features.  Build, manage, coach and develop a high performing, diverse and inclusive team of Product Managers to help them increase their impact and develop in their careers by establishing clear and measurable goals. Creating and building a product culture in the organisation, designing the product development process and seeding this within the team  Work with the relevant members of the Senior Leadership Team to establish a shared vision for the organisation by building consensus on commercial product strategies, priorities and related KPIs, and establishing executable operating plans, identifying interdependencies & risks. Guide Product Managers to understand upReach’s strategic and competitive position to deliver products that are recognized as best in the industry; including the integration of usability studies, research and market analysis into product requirements to enhance user satisfaction. Define and analyse KPIs to measure impact and success of the products; and establish reporting processes to demonstrate progress against targets over time to facilitate decision making and course correct where required. Manage multiple products and priorities, while maximising team and organisation efficiency and effectiveness in a constantly evolving environment by adapting to change and offering creative solutions. Accountable for the day-to-day management and coordination of key technology supplier relationships (including our main technology development partner); includes coordination of multiple work streams, supplier governance, SLA and contract management and input into sourcing decisions. Supporting Head of Finance and Operations / Senior Technology and Data Manager with Data Protection and cyber security measures, ensuring compliance and implementing measures to reduce risk associated with data protection, including managing the process for an annual tech audit to assess the effectiveness of data protection policies and measures in place.   Team Culture & Benefits  By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.  We offer:  Flexible and hybrid working. Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.  Birthday leave. 3% Pension Contribution. Cycle-to-work scheme. Monthly socials. Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.  Personal Development Budget, activated after 6 months in the role. The opportunity to participate in our fantastic staff networks:  Disability and Inclusion Network Ethnic Minorities Network  Green Network  LGBTQ+ Network Mindfulness Network Ready to apply? CLICK HERE TO APPLY We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. If you have particular needs or requirements, please get in touch using recruitment@upReach.org.uk . Applications close at 5pm 21st October. Early applications are encouraged as we will be scheduling interviews on an ongoing basis.  If you have any questions regarding the role please email us at recruitment@upReach.org.uk . 
28/09/2022
Full time
Key information Location : Manchester, Bristol, Newcastle, Nottingham, or London Hours : 37.5 hours Start date : November 2022 (we are happy to work with you and your notice period) Duration : Permanent Salary: £41,000 - £47,000 per annum if located in Bristol, Manchester, Nottingham or Newcastle. £44,000 - £50,000 if based in London. In addition, all staff receive a £312 yearly tax-free WFH allowance. Application deadline : 5pm Friday 21st October Early applications are encouraged, as we will assess applications and schedule interviews on an ongoing basis. About upReach Do you think that your socio-economic background should determine your career prospects?   upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from a less advantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.  We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help young people from less advantaged backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.  To find out more about how we support our students, visit our website and read our Annual Report , and Impact Report .  Role overview   upReach is seeking to hire a Head of Product . This is an exciting opportunity to lead our Products & Technology Team with a strategic view of the organisation's products to develop our impact as a charity. This role would suit individuals with substantial experience in product management, developing a team, a passion for social mobility and experience operating in a fast paced environment.  You will work closely with the Senior Technology and Data Manager to manage the workload and priorities of the team; delivering products and innovating income generation. The current suite of products include REALrating , Social Mobility Network , getEmployable and our Associate (what we call the undergraduates we support) CRM. You will manage the relationship with our technology development partner and their team of developers, ensuring that our project sprints and timelines are executed on and delivered to a high standard.    Our values upReach upholds the following values: Perseverance Integrity Advocacy Aspiration Proactivity  Skills  The ideal candidate for Head of Product will bring with them the following skills:   Problem solving and decision making Attention to detail Planning and organisation Collaboration Passion and motivation Communication skills Leadership Experience  To be successful, you will have substantial experience within product management and building a product culture while growing a team. You will be proactive, resilient and used to managing competing priorities within a varied workload, with a willingness to perform varying duties depending on the shifting needs of the charity. Experience in managing a product portfolio and delivering a coherent product strategy through collaboration with multiple teams, including awareness of software development and systems needs; Experience in coaching and developing Product Managers (direct reports) to help them increase their impact and develop in their careers ; Experience managing external supplier relationships as well as working with and influencing other varied stakeholders (internal and external); Experience in overseeing a varied product portfolio, and driving growth across several product areas at once, either as an individual contributor or through direct reports; Experience in setting KPIs for product portfolios and measuring progress against targets over time, course correcting where necessary; Experience working in a fast-paced environment and working independently to find solutions to problems; Experience in managing competing priorities whilst maintaining an exceptional eye for detail; University degree in any discipline, or equivalent experience. Desirable experience: Experience working with multidisciplinary teams using Agile methodology Project management qualifications or comparable experience; Knowledge of GDPR legislation and regulations; Familiarity with Trello, G Suite and Zoom video conferencing software. Responsibilities Over the first six months, you will contribute to upReach's mission, by leading the Product Team and collaborating with the partnership and strategy teams to maximise income by identifying, ideating, validating, and delivering products & their enhancements and business development opportunities of the role.  Working in a team environment;  you will be an inquisitive challenger that takes the initiative, and has a fixing mindset. Core responsibilities include:  Drive product development leading a high performing team of Product Managers, through the ideation, technical development, scaling and launching of innovative products and features.  Build, manage, coach and develop a high performing, diverse and inclusive team of Product Managers to help them increase their impact and develop in their careers by establishing clear and measurable goals. Creating and building a product culture in the organisation, designing the product development process and seeding this within the team  Work with the relevant members of the Senior Leadership Team to establish a shared vision for the organisation by building consensus on commercial product strategies, priorities and related KPIs, and establishing executable operating plans, identifying interdependencies & risks. Guide Product Managers to understand upReach’s strategic and competitive position to deliver products that are recognized as best in the industry; including the integration of usability studies, research and market analysis into product requirements to enhance user satisfaction. Define and analyse KPIs to measure impact and success of the products; and establish reporting processes to demonstrate progress against targets over time to facilitate decision making and course correct where required. Manage multiple products and priorities, while maximising team and organisation efficiency and effectiveness in a constantly evolving environment by adapting to change and offering creative solutions. Accountable for the day-to-day management and coordination of key technology supplier relationships (including our main technology development partner); includes coordination of multiple work streams, supplier governance, SLA and contract management and input into sourcing decisions. Supporting Head of Finance and Operations / Senior Technology and Data Manager with Data Protection and cyber security measures, ensuring compliance and implementing measures to reduce risk associated with data protection, including managing the process for an annual tech audit to assess the effectiveness of data protection policies and measures in place.   Team Culture & Benefits  By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.  We offer:  Flexible and hybrid working. Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.  Birthday leave. 3% Pension Contribution. Cycle-to-work scheme. Monthly socials. Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.  Personal Development Budget, activated after 6 months in the role. The opportunity to participate in our fantastic staff networks:  Disability and Inclusion Network Ethnic Minorities Network  Green Network  LGBTQ+ Network Mindfulness Network Ready to apply? CLICK HERE TO APPLY We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. If you have particular needs or requirements, please get in touch using recruitment@upReach.org.uk . Applications close at 5pm 21st October. Early applications are encouraged as we will be scheduling interviews on an ongoing basis.  If you have any questions regarding the role please email us at recruitment@upReach.org.uk . 

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