Medaille Trust
Home-Based Physiotherapy Services, London, UK
REMOTE
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
THE CLOSING DATE FOR THIS ROLE IS 01/05/26 AT 10AM
About the job
We are looking for a Senior IT and Network Technician to lead the technical administration and security of our digital workplace.
In the role you will:
• Bridge the gap between our cloud environment (Microsoft 365/Intune) and our physical infrastructure (Ubiquiti Networking).
• Ensure our staff can work securely from any location while protecting sensitive beneficiary data through robust Conditional Access and VLAN segmentation.
• Act as the 1st line support escalation point for complex technical issues.
• Travel across sites to set up DSE workstations and assist with IT sessions.
What we are looking for:
• A Microsoft 365 Specialist, with proven experience managing a Microsoft 365 tenant with a focus on security and compliance.
• An Intune Expert, with a deep understanding of MDM/MAM, configuration profiles, and packaging applications.
• A Networking Professional with solid experience with Ubiquiti UniFi hardware and software.
• Proven experience of DNS, DHCP, VLAN tagging, and firewall rule logic.
• Experience implementing "Least Privilege" access and Cyber Essentials standards. Interested?
For full details and how to apply please visit https://www.Medaille-trust.org.uk/vacancies
If you have any queries, please contact HR on recruitment@medaille-trust.org.uk
Closing Date: Friday, 1 May 2026 at 10:00am
Interview date: Friday, 8 May 2026
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting.
About Us
About Us Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
27/03/2026
Full time
REMOTE
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
THE CLOSING DATE FOR THIS ROLE IS 01/05/26 AT 10AM
About the job
We are looking for a Senior IT and Network Technician to lead the technical administration and security of our digital workplace.
In the role you will:
• Bridge the gap between our cloud environment (Microsoft 365/Intune) and our physical infrastructure (Ubiquiti Networking).
• Ensure our staff can work securely from any location while protecting sensitive beneficiary data through robust Conditional Access and VLAN segmentation.
• Act as the 1st line support escalation point for complex technical issues.
• Travel across sites to set up DSE workstations and assist with IT sessions.
What we are looking for:
• A Microsoft 365 Specialist, with proven experience managing a Microsoft 365 tenant with a focus on security and compliance.
• An Intune Expert, with a deep understanding of MDM/MAM, configuration profiles, and packaging applications.
• A Networking Professional with solid experience with Ubiquiti UniFi hardware and software.
• Proven experience of DNS, DHCP, VLAN tagging, and firewall rule logic.
• Experience implementing "Least Privilege" access and Cyber Essentials standards. Interested?
For full details and how to apply please visit https://www.Medaille-trust.org.uk/vacancies
If you have any queries, please contact HR on recruitment@medaille-trust.org.uk
Closing Date: Friday, 1 May 2026 at 10:00am
Interview date: Friday, 8 May 2026
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting.
About Us
About Us Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
1st Line Support 3-Month Initial Contract 100% On site in Eastleigh 21.35 p/h (Umbrella) Start ASAP Your new company You'll be joining a dynamic and supportive ICT team within a public sector environment, where technology plays a key role in enabling operational efficiency and service delivery. The team is committed to providing high-quality support and ensuring users get the most from their ICT systems. Your new role As a 1st Line Support Technician, you'll be the first point of contact for technical issues, providing support to users across the organisation. You'll log and monitor service desk calls, resolve incidents, and escalate where necessary. You'll assist with asset reporting, conduct equipment health checks, and maintain up-to-date knowledge of software and systems. You'll also ensure compliance with ICT policies and data protection standards, contributing to the overall security and integrity of the organisation's ICT infrastructure. What you'll need to succeed To be successful in this role, you'll need: Excellent communication and customer service skills. A proactive and organised approach to problem-solving. Basic technical knowledge of ICT systems and troubleshooting. An understanding of data protection and information security principles. A willingness to learn and adapt to new technologies. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
01/05/2026
Contractor
1st Line Support 3-Month Initial Contract 100% On site in Eastleigh 21.35 p/h (Umbrella) Start ASAP Your new company You'll be joining a dynamic and supportive ICT team within a public sector environment, where technology plays a key role in enabling operational efficiency and service delivery. The team is committed to providing high-quality support and ensuring users get the most from their ICT systems. Your new role As a 1st Line Support Technician, you'll be the first point of contact for technical issues, providing support to users across the organisation. You'll log and monitor service desk calls, resolve incidents, and escalate where necessary. You'll assist with asset reporting, conduct equipment health checks, and maintain up-to-date knowledge of software and systems. You'll also ensure compliance with ICT policies and data protection standards, contributing to the overall security and integrity of the organisation's ICT infrastructure. What you'll need to succeed To be successful in this role, you'll need: Excellent communication and customer service skills. A proactive and organised approach to problem-solving. Basic technical knowledge of ICT systems and troubleshooting. An understanding of data protection and information security principles. A willingness to learn and adapt to new technologies. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Ernest Gordon Recruitment Limited
Wakefield, Yorkshire
Graduate Test Engineer (Electronics) £28,000 - £32,000 (Overtime OTE 34-36K) + Training + Progression + 25 Days Holiday + Benefits Wakefield, Yorkshire Are you an Electronics Graduate looking to work for an internationally renown business who are global leaders in product compliance that can offer continuous career development to enable you to become a technical expert? On offer is the chance to work within a global business who make a real impact across all walks of life, supplying vital test and compliance services across many sectors. In this role you will work cross-functionally in an electronics lab, working to test electronic components. You'll be fully trained on the entire process, with the aim of taking ownership and working autonomously as a technical expert. The company pride themselves on their high retention and progression opportunities throughout the wider business. This company are a global leader in testing and certification. With labs across the globe, they pave the way for developing new techniques to keep up with the ever-changing landscape of scientific advancement. This role would suit an Electronics Graduate with a keen eye for detail, looking for a role that offers full training and structured career development that will enable you to become a technical expert. The Role: Setting up test rigs within an electronics laboratory Testing electronic components for safety compliance Writing reports and documentation Full training and structured development opportunities Monday - Thursday, 8.30am - 4.30pm, 4pm finish on Fridays Optional overtime available at 1.5x during the week and 2x on weekends The Person: Graduate Electronics Engineer or similar Commutable to Wakefield, or able to relocate Job Reference: BBBH 24653a Keyword: Engineer, Grad, Junior, Engineering, Testing, Electronics, EMC, Test, CE, Compliance, Certification, Training, Development, Junior, Technician, Electrical, Castleford, Wakefield, Leeds, Yorkshire, RF, Graduate If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
01/05/2026
Full time
Graduate Test Engineer (Electronics) £28,000 - £32,000 (Overtime OTE 34-36K) + Training + Progression + 25 Days Holiday + Benefits Wakefield, Yorkshire Are you an Electronics Graduate looking to work for an internationally renown business who are global leaders in product compliance that can offer continuous career development to enable you to become a technical expert? On offer is the chance to work within a global business who make a real impact across all walks of life, supplying vital test and compliance services across many sectors. In this role you will work cross-functionally in an electronics lab, working to test electronic components. You'll be fully trained on the entire process, with the aim of taking ownership and working autonomously as a technical expert. The company pride themselves on their high retention and progression opportunities throughout the wider business. This company are a global leader in testing and certification. With labs across the globe, they pave the way for developing new techniques to keep up with the ever-changing landscape of scientific advancement. This role would suit an Electronics Graduate with a keen eye for detail, looking for a role that offers full training and structured career development that will enable you to become a technical expert. The Role: Setting up test rigs within an electronics laboratory Testing electronic components for safety compliance Writing reports and documentation Full training and structured development opportunities Monday - Thursday, 8.30am - 4.30pm, 4pm finish on Fridays Optional overtime available at 1.5x during the week and 2x on weekends The Person: Graduate Electronics Engineer or similar Commutable to Wakefield, or able to relocate Job Reference: BBBH 24653a Keyword: Engineer, Grad, Junior, Engineering, Testing, Electronics, EMC, Test, CE, Compliance, Certification, Training, Development, Junior, Technician, Electrical, Castleford, Wakefield, Leeds, Yorkshire, RF, Graduate If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
First Line Support Waterlooville, England, United Kingdom (Hybrid) Service Desk Engineer (1st Line) Waterlooville (Hybrid) £28,000 + Benefits Full-time Includes occasional evenings/weekends (rota) The Role We're working with a growing IT services provider looking to add a customer-focused Service Desk Engineer to their team. This is a front-line support role, ideal for someone with experience in a structured Service Desk environment who enjoys delivering clear, consistent support and taking ownership of tickets from start to finish. You'll play a key role in ensuring a smooth and reliable IT service for end users, working within established processes and service frameworks. What's on Offer Competitive salary (£28,000) Hybrid working Pension & life assurance Private healthcare Generous holiday allowance + additional leave Training and development opportunities Supportive team environment Key Responsibilities Act as the first point of contact for IT support queries Manage and resolve 1st line incidents and service requests Log, categorise and update tickets accurately within the system Provide clear and professional communication to users throughout Escalate more complex issues to 2nd/3rd line teams where required Support user admin tasks (joiners, movers, leavers) Follow structured processes to maintain service consistency and quality What We're Looking For Experience in a Service Desk / Helpdesk role (ideally within an MSP or IT environment) Good knowledge of Microsoft 365 / Windows environments Experience using a ticketing system Understanding of basic networking concepts Strong communication skills and a calm, structured approach to troubleshooting Ability to follow processes and work within defined SLAs Desirable Exposure to ITIL or structured service environments Experience working in multi-site environments The Right Fit Reliable and consistent in delivery Customer-focused with a professional approach Comfortable working within structured processes Confident knowing when to escalate issues
01/05/2026
Full time
First Line Support Waterlooville, England, United Kingdom (Hybrid) Service Desk Engineer (1st Line) Waterlooville (Hybrid) £28,000 + Benefits Full-time Includes occasional evenings/weekends (rota) The Role We're working with a growing IT services provider looking to add a customer-focused Service Desk Engineer to their team. This is a front-line support role, ideal for someone with experience in a structured Service Desk environment who enjoys delivering clear, consistent support and taking ownership of tickets from start to finish. You'll play a key role in ensuring a smooth and reliable IT service for end users, working within established processes and service frameworks. What's on Offer Competitive salary (£28,000) Hybrid working Pension & life assurance Private healthcare Generous holiday allowance + additional leave Training and development opportunities Supportive team environment Key Responsibilities Act as the first point of contact for IT support queries Manage and resolve 1st line incidents and service requests Log, categorise and update tickets accurately within the system Provide clear and professional communication to users throughout Escalate more complex issues to 2nd/3rd line teams where required Support user admin tasks (joiners, movers, leavers) Follow structured processes to maintain service consistency and quality What We're Looking For Experience in a Service Desk / Helpdesk role (ideally within an MSP or IT environment) Good knowledge of Microsoft 365 / Windows environments Experience using a ticketing system Understanding of basic networking concepts Strong communication skills and a calm, structured approach to troubleshooting Ability to follow processes and work within defined SLAs Desirable Exposure to ITIL or structured service environments Experience working in multi-site environments The Right Fit Reliable and consistent in delivery Customer-focused with a professional approach Comfortable working within structured processes Confident knowing when to escalate issues
Junior IT Technician We are seeking a Junior IT Technician to support the day to day management, security and optimisation of a cloud environment. This is a hands on role combining administration, endpoint management and operational security responsibilities Salary - £25,000 per annum Location - Fully remote working Key Skills and Experience Assist with administration of the Microsoft 365 tenant Manage user accounts, licensing, and RBAC via group management Administer Exchange mailboxes, Microsoft Teams, and SharePoint access Troubleshoot permissions and access issues across the environment Support authentication processes including MFA setup, password resets, and Conditional Access challenges Microsoft, Linux, IOS and Android experience For any questions, please feel free to drop me a line at Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
01/05/2026
Full time
Junior IT Technician We are seeking a Junior IT Technician to support the day to day management, security and optimisation of a cloud environment. This is a hands on role combining administration, endpoint management and operational security responsibilities Salary - £25,000 per annum Location - Fully remote working Key Skills and Experience Assist with administration of the Microsoft 365 tenant Manage user accounts, licensing, and RBAC via group management Administer Exchange mailboxes, Microsoft Teams, and SharePoint access Troubleshoot permissions and access issues across the environment Support authentication processes including MFA setup, password resets, and Conditional Access challenges Microsoft, Linux, IOS and Android experience For any questions, please feel free to drop me a line at Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Joina leading independent technology and services provider as a technician 2 Job Overview: Weare seeking an experienced CE Engineer to support End User Services, providingIMAC, Break/Fix, Moves, and Refresh services. The role involves hands-onsupport for end-user hardware, printers, and peripherals, ensuring high servicequality and adherence to organisational standards and policies. Location: Chester Business Park, Chester, CH4 9FB Working Hours: Monday to Friday, 08:00 - 16:00 (Weekend overtime may be required) Contract Duration: Start Date: 05 May 2026 End Date: 31 July 2026 Daily Rate: A per hour rate, in-scope IR35, of £14.90/hr PAYE) OR £19.33/hr (via a Hays approved umbrella company) Main Responsibilities Perform IMAC (Install, Move, Add, Change) activities for end-user devices. Deliver break/fix support for desktops, thin clients, monitors, webcams, and related peripherals. Support user moves and hardware refresh activities. Plan and coordinate hardware refresh activities. Deploy and configure hardware according to standard build and security policies. Perform data backup, migration, and validation during refresh cycles. Provide end-user support during and after deployments. Manage secure hardware collection and disposal, adhering to asset and environmental policies. The Ideal Candidate Experience in End User Computing / Deskside Support roles. Strong knowledge of IMAC and Break/Fix support. Hands-on experience with PC refresh and deployment projects. Familiarity with printer maintenance and consumables handling. Excellent customer service and communication skills. Ability to follow documented processes, standards, and policies. How to Apply: Ifyou're interested in this role, click 'apply now' to forward an up-to-date copyof your CV, or call us now. If this job isn't quite right for you, but you arelooking for a new position, please contact us for a confidential discussionabout your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
01/05/2026
Contractor
Joina leading independent technology and services provider as a technician 2 Job Overview: Weare seeking an experienced CE Engineer to support End User Services, providingIMAC, Break/Fix, Moves, and Refresh services. The role involves hands-onsupport for end-user hardware, printers, and peripherals, ensuring high servicequality and adherence to organisational standards and policies. Location: Chester Business Park, Chester, CH4 9FB Working Hours: Monday to Friday, 08:00 - 16:00 (Weekend overtime may be required) Contract Duration: Start Date: 05 May 2026 End Date: 31 July 2026 Daily Rate: A per hour rate, in-scope IR35, of £14.90/hr PAYE) OR £19.33/hr (via a Hays approved umbrella company) Main Responsibilities Perform IMAC (Install, Move, Add, Change) activities for end-user devices. Deliver break/fix support for desktops, thin clients, monitors, webcams, and related peripherals. Support user moves and hardware refresh activities. Plan and coordinate hardware refresh activities. Deploy and configure hardware according to standard build and security policies. Perform data backup, migration, and validation during refresh cycles. Provide end-user support during and after deployments. Manage secure hardware collection and disposal, adhering to asset and environmental policies. The Ideal Candidate Experience in End User Computing / Deskside Support roles. Strong knowledge of IMAC and Break/Fix support. Hands-on experience with PC refresh and deployment projects. Familiarity with printer maintenance and consumables handling. Excellent customer service and communication skills. Ability to follow documented processes, standards, and policies. How to Apply: Ifyou're interested in this role, click 'apply now' to forward an up-to-date copyof your CV, or call us now. If this job isn't quite right for you, but you arelooking for a new position, please contact us for a confidential discussionabout your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Gem Partnership Ltd
Newcastle Upon Tyne, Tyne And Wear
IT Support Technician Salary: £35,000 per annum, plus benefits Location: Newcastle My client, based in Newcastle, is in the technology space and is embarking on a period of sustained and aggressive growth, spearheaded by the appointment of an industry recognised Commercial Director, and backed by a well-funded established parent company. Due to their continued growth, they are seeking an IT Support Technician, with exposure to both 1st and 2nd Line IT support, ideally with an IT MSP background. The Role Act as the first line of support for IT issues via phone, email, and ticketing systems. Troubleshoot hardware, software, and network problems, escalating when required. Manage user accounts and access rights in Microsoft 365 and Active Directory. Configure and support desktops, laptops, and mobile devices. Keep tickets updated and resolved in line with SLAs. Assist with IT projects, rollouts, and system improvements. The Person Proven experience in an IT support or service desk role. Strong knowledge of Windows OS, Microsoft 365, and Active Directory. Good understanding of networking basics (DNS, DHCP, VPN, TCP/IP). Familiarity with ITSM tools (ServiceNow, Freshservice, etc.). Excellent troubleshooting and problem-solving skills. Customer-focused with strong communication skills. This is a fantastic opportunity to join a rapidly growing and ambitious organisation at an exciting time with genuine opportunities for career development and progression. Alongside this, their supportive environment and culture is designed to develop talent, with an ongoing commitment to your personal and professional development, with continuous product training at the heart of their offering. The role office based from their Newcastle HQ and will involve site visits to clients. With this in mind, a driving licence and access to your own vehicle is essential in order to be considered for the role. If you feel you have the qualities they seek, please forward your CV and covering letter indicating your current package to Graeme Parker at GEM Partnership or for a discreet conversation call their Peterlee office. Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles. GEM Partnership are acting as an employment agency on this exclusive project.
01/05/2026
Full time
IT Support Technician Salary: £35,000 per annum, plus benefits Location: Newcastle My client, based in Newcastle, is in the technology space and is embarking on a period of sustained and aggressive growth, spearheaded by the appointment of an industry recognised Commercial Director, and backed by a well-funded established parent company. Due to their continued growth, they are seeking an IT Support Technician, with exposure to both 1st and 2nd Line IT support, ideally with an IT MSP background. The Role Act as the first line of support for IT issues via phone, email, and ticketing systems. Troubleshoot hardware, software, and network problems, escalating when required. Manage user accounts and access rights in Microsoft 365 and Active Directory. Configure and support desktops, laptops, and mobile devices. Keep tickets updated and resolved in line with SLAs. Assist with IT projects, rollouts, and system improvements. The Person Proven experience in an IT support or service desk role. Strong knowledge of Windows OS, Microsoft 365, and Active Directory. Good understanding of networking basics (DNS, DHCP, VPN, TCP/IP). Familiarity with ITSM tools (ServiceNow, Freshservice, etc.). Excellent troubleshooting and problem-solving skills. Customer-focused with strong communication skills. This is a fantastic opportunity to join a rapidly growing and ambitious organisation at an exciting time with genuine opportunities for career development and progression. Alongside this, their supportive environment and culture is designed to develop talent, with an ongoing commitment to your personal and professional development, with continuous product training at the heart of their offering. The role office based from their Newcastle HQ and will involve site visits to clients. With this in mind, a driving licence and access to your own vehicle is essential in order to be considered for the role. If you feel you have the qualities they seek, please forward your CV and covering letter indicating your current package to Graeme Parker at GEM Partnership or for a discreet conversation call their Peterlee office. Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles. GEM Partnership are acting as an employment agency on this exclusive project.
Job Title: Junior Technical Support Engineer Location: Based in either Enfield, Slough or Bournemouth Salary : £27,000 - £33,000 per annum Job Type: 1 year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that plans a sustainable future. Powered by clean energy and are ready to lead the way. With expertise in developing innovative solutions for two key industries-power and digital infrastructure. BE DC Connect UK Ltd is based throughout the South East. Providing managed hosting, colocation and network services. Which offers secure, agile, scalable and robust hosting solutions to clients in varying sectors & countries. From our securely operated facilities around the South East, including London, UK we are able to provide services ranging from Virtual Instances & Dedicated Servers to managed multi-server clusters, secure cages or private suites complimented by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for three (3) Junior Technical Support Engineer at a salary ranging £27,000 - £33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a team player with excellent communication, interpersonal and organizational skills in order to deal with tasks consummate with the position. It is imperative that candidates have good spoken and written English. The three roles will be based on shift rotas five days out of seven and will be primarily night and weekend shifts, you will be permanently based at our Enfield (North London) Data Centre location and may be requested to visit another Data Centre Location on occasion. About you Essential Good communication skills Strong desire to learn new technologies Basic knowledge of the Internet, its structure and basic networking, which includes experience with TCP/IP networking protocol and applications Ability to troubleshoot simple technical issues quickly and effectively with minimum supervision Manage and monitor BE's ticketing system including support requests, access requests, etc. Desirable Some experience with installation and management of Server Hardware is preferable but not essential A minimum of 12-18 months experience in a Technical Support or similar role Work well in a busy team, being quick to learn and able to deal with a wide range of issues Ability to assess and prioritise faults and respond or escalate accordingly Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Technical Support, IT Technical Support, IT Systems Engineer, IT Systems Technician, Systems Technician, IT Support Technician, Systems Administrator, IT Systems, Systems Support, 1st Line Support Engineer, Out of Hours Support, ICT Officer will also be considered for this role.
01/05/2026
Contractor
Job Title: Junior Technical Support Engineer Location: Based in either Enfield, Slough or Bournemouth Salary : £27,000 - £33,000 per annum Job Type: 1 year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that plans a sustainable future. Powered by clean energy and are ready to lead the way. With expertise in developing innovative solutions for two key industries-power and digital infrastructure. BE DC Connect UK Ltd is based throughout the South East. Providing managed hosting, colocation and network services. Which offers secure, agile, scalable and robust hosting solutions to clients in varying sectors & countries. From our securely operated facilities around the South East, including London, UK we are able to provide services ranging from Virtual Instances & Dedicated Servers to managed multi-server clusters, secure cages or private suites complimented by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for three (3) Junior Technical Support Engineer at a salary ranging £27,000 - £33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a team player with excellent communication, interpersonal and organizational skills in order to deal with tasks consummate with the position. It is imperative that candidates have good spoken and written English. The three roles will be based on shift rotas five days out of seven and will be primarily night and weekend shifts, you will be permanently based at our Enfield (North London) Data Centre location and may be requested to visit another Data Centre Location on occasion. About you Essential Good communication skills Strong desire to learn new technologies Basic knowledge of the Internet, its structure and basic networking, which includes experience with TCP/IP networking protocol and applications Ability to troubleshoot simple technical issues quickly and effectively with minimum supervision Manage and monitor BE's ticketing system including support requests, access requests, etc. Desirable Some experience with installation and management of Server Hardware is preferable but not essential A minimum of 12-18 months experience in a Technical Support or similar role Work well in a busy team, being quick to learn and able to deal with a wide range of issues Ability to assess and prioritise faults and respond or escalate accordingly Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Technical Support, IT Technical Support, IT Systems Engineer, IT Systems Technician, Systems Technician, IT Support Technician, Systems Administrator, IT Systems, Systems Support, 1st Line Support Engineer, Out of Hours Support, ICT Officer will also be considered for this role.
2nd Line IT Support Engineer Join a dynamic IT support environment delivering 2nd line technical support, troubleshooting and cloud services support across Microsoft 365, Windows and Azure. This role offers hybrid working and strong career development within a managed services setting. If you've also worked in the following roles, we'd also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Infrastructure Support Engineer, 2nd Line Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Second Line IT Support Engineer, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: Starting from £32,000 per annum + up to £8,000 Bonus + Benefits (see below) LOCATION: Hybrid working 3 days from either the office in London (E1) or client sites, and 2 days from home JOB TYPE: Full-Time, Permanent ONLINE TEST: To be considered you must complete an online test to see how you compare with other applicants. Reach the pass mark and you'll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a fast-paced IT support team delivering high-quality technical support and customer service. As a 2nd Line IT Support Engineer you will act as an escalation point for complex issues, supporting Microsoft environments including Windows, Microsoft 365 and Azure cloud services. You will also contribute to service desk operations, ensuring incidents are resolved efficiently. The 2nd Line IT Support Engineer will collaborate with colleagues, provide VIP support, assist with field engineering tasks and contribute to continuous improvement initiatives within a structured ITIL environment. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the 2nd Line IT Support Engineer include: Incident Management: Log, investigate and resolve technical incidents and service requests via phone, email and live chat Escalation Handling: Take ownership of complex issues escalated from 1st Line support Microsoft Support: Provide support across Windows 10/11, Microsoft 365, Entra ID, Active Directory, Intune and Autopilot Cloud Administration: Assist with Azure services, DNS, DHCP and infrastructure monitoring tools Onboarding Support: Configure devices, user accounts and access permissions for new starters Vendor Liaison: Work with third-party suppliers to resolve application and system issues SLA Management: Manage priority tickets and ensure delivery within agreed service levels Documentation: Maintain accurate records, updates and technical documentation VIP Support: Deliver high-quality support to senior stakeholders Field Support: Provide onsite support when required and cover field engineer absence Team Collaboration: Support colleagues and contribute to a positive, solution-focused team environment CANDIDATE REQUIREMENTS Previous experience in a 2nd line or technical support role within an IT helpdesk or service desk environment Strong troubleshooting skills across Microsoft Windows, Microsoft 365 and cloud technologies Experience with Azure administration, Active Directory and endpoint management tools Knowledge of ITIL processes and incident management best practice Ability to manage multiple priorities and work to SLAs Excellent communication and customer service skills Experience providing remote, onsite and user-facing support Strong problem-solving and critical thinking ability A proactive approach to continuous improvement and professional development BENEFITS Performance based bonus (up to £8,000) Hybrid working (two days working from home) Industry renowned training and certifications (sponsored) Personal development time with access to Pluralsight training platform Discretionary company sick pay 23 days' holiday plus Bank Holidays, increasing with length of service Day off on your birthday Inclusive working environment And more! APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14629 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Watford, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
01/05/2026
Full time
2nd Line IT Support Engineer Join a dynamic IT support environment delivering 2nd line technical support, troubleshooting and cloud services support across Microsoft 365, Windows and Azure. This role offers hybrid working and strong career development within a managed services setting. If you've also worked in the following roles, we'd also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Infrastructure Support Engineer, 2nd Line Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Second Line IT Support Engineer, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: Starting from £32,000 per annum + up to £8,000 Bonus + Benefits (see below) LOCATION: Hybrid working 3 days from either the office in London (E1) or client sites, and 2 days from home JOB TYPE: Full-Time, Permanent ONLINE TEST: To be considered you must complete an online test to see how you compare with other applicants. Reach the pass mark and you'll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a fast-paced IT support team delivering high-quality technical support and customer service. As a 2nd Line IT Support Engineer you will act as an escalation point for complex issues, supporting Microsoft environments including Windows, Microsoft 365 and Azure cloud services. You will also contribute to service desk operations, ensuring incidents are resolved efficiently. The 2nd Line IT Support Engineer will collaborate with colleagues, provide VIP support, assist with field engineering tasks and contribute to continuous improvement initiatives within a structured ITIL environment. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the 2nd Line IT Support Engineer include: Incident Management: Log, investigate and resolve technical incidents and service requests via phone, email and live chat Escalation Handling: Take ownership of complex issues escalated from 1st Line support Microsoft Support: Provide support across Windows 10/11, Microsoft 365, Entra ID, Active Directory, Intune and Autopilot Cloud Administration: Assist with Azure services, DNS, DHCP and infrastructure monitoring tools Onboarding Support: Configure devices, user accounts and access permissions for new starters Vendor Liaison: Work with third-party suppliers to resolve application and system issues SLA Management: Manage priority tickets and ensure delivery within agreed service levels Documentation: Maintain accurate records, updates and technical documentation VIP Support: Deliver high-quality support to senior stakeholders Field Support: Provide onsite support when required and cover field engineer absence Team Collaboration: Support colleagues and contribute to a positive, solution-focused team environment CANDIDATE REQUIREMENTS Previous experience in a 2nd line or technical support role within an IT helpdesk or service desk environment Strong troubleshooting skills across Microsoft Windows, Microsoft 365 and cloud technologies Experience with Azure administration, Active Directory and endpoint management tools Knowledge of ITIL processes and incident management best practice Ability to manage multiple priorities and work to SLAs Excellent communication and customer service skills Experience providing remote, onsite and user-facing support Strong problem-solving and critical thinking ability A proactive approach to continuous improvement and professional development BENEFITS Performance based bonus (up to £8,000) Hybrid working (two days working from home) Industry renowned training and certifications (sponsored) Personal development time with access to Pluralsight training platform Discretionary company sick pay 23 days' holiday plus Bank Holidays, increasing with length of service Day off on your birthday Inclusive working environment And more! APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14629 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Watford, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
2nd Line IT Support Engineer (Contract) Contract Length: 3 MonthsLocation: BasingstokeOn Site Requirements: HybridFull time working Monday to Friday You'll join a small, proactive team, so a positive attitude, strong communication skills, and the ability to build good customer relationships are essential. Occasional travel to client sites is required. Key Responsibilities Resolve support tickets via phone, email, remote tools and onsite visits Maintain secure and compliant end-user devices Manage backups and monitoring tools Onboard new customers Deliver M365 modern workplace solutions (SharePoint, Teams, Intune, Defender, Entra ID) Support infrastructure upgrades Build and configure laptops/desktops Create and maintain documentation If you are interested in this post please apply ASAP 2nd Line IT Support Engineer (Contract) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
01/05/2026
Contractor
2nd Line IT Support Engineer (Contract) Contract Length: 3 MonthsLocation: BasingstokeOn Site Requirements: HybridFull time working Monday to Friday You'll join a small, proactive team, so a positive attitude, strong communication skills, and the ability to build good customer relationships are essential. Occasional travel to client sites is required. Key Responsibilities Resolve support tickets via phone, email, remote tools and onsite visits Maintain secure and compliant end-user devices Manage backups and monitoring tools Onboard new customers Deliver M365 modern workplace solutions (SharePoint, Teams, Intune, Defender, Entra ID) Support infrastructure upgrades Build and configure laptops/desktops Create and maintain documentation If you are interested in this post please apply ASAP 2nd Line IT Support Engineer (Contract) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
IT Support Technician Location: Harrogate - Site Based (with occasional local travel)Elevation Tech & Transformation working with a well-established organisation in the manufacturing/logistics sector who are looking to bring in a hands-on IT Support Engineer to join their Harrogate site. This is a great opportunity for someone who enjoys a fast-paced, operational environment and wants to play a key role in keeping critical systems running smoothly across production and warehouse functions. The Role: You'll be the go-to person for IT support across the site, ensuring infrastructure, systems and users are fully supported. This role will involve a mix of desk-based support, on-the-ground troubleshooting and project work, with occasional travel to nearby sites. Key Responsibilities: Provide day-to-day IT support across hardware, software, and network infrastructure Troubleshoot and resolve issues across desktops, servers, and warehouse systems Support and maintain Microsoft 365 environment Assist with network support (ideally Cisco-based environments) Work with ERP and Warehouse Management (WHM) systems, ensuring integration and uptime Support site operations, including manufacturing and logistics systems Participate in system upgrades, rollouts, and continuous improvements Liaise with third-party vendors and internal stakeholders What We're Looking For: Previous IT support experience within a manufacturing or logistics environment (essential) Strong understanding of networking principles (Cisco experience preferred) Experience supporting ERP systems and Warehouse Management systems (WMS/WHM) Solid knowledge of Microsoft 365 Hands-on, proactive approach with strong problem-solving skills Ability to work independently in a site-based role Full UK driving licence (for local site travel) If you're an IT Support professional with experience in manufacturing or logistics and enjoy being close to the action, this could be a great next step! Apply now or get in touch for more details.
01/05/2026
Full time
IT Support Technician Location: Harrogate - Site Based (with occasional local travel)Elevation Tech & Transformation working with a well-established organisation in the manufacturing/logistics sector who are looking to bring in a hands-on IT Support Engineer to join their Harrogate site. This is a great opportunity for someone who enjoys a fast-paced, operational environment and wants to play a key role in keeping critical systems running smoothly across production and warehouse functions. The Role: You'll be the go-to person for IT support across the site, ensuring infrastructure, systems and users are fully supported. This role will involve a mix of desk-based support, on-the-ground troubleshooting and project work, with occasional travel to nearby sites. Key Responsibilities: Provide day-to-day IT support across hardware, software, and network infrastructure Troubleshoot and resolve issues across desktops, servers, and warehouse systems Support and maintain Microsoft 365 environment Assist with network support (ideally Cisco-based environments) Work with ERP and Warehouse Management (WHM) systems, ensuring integration and uptime Support site operations, including manufacturing and logistics systems Participate in system upgrades, rollouts, and continuous improvements Liaise with third-party vendors and internal stakeholders What We're Looking For: Previous IT support experience within a manufacturing or logistics environment (essential) Strong understanding of networking principles (Cisco experience preferred) Experience supporting ERP systems and Warehouse Management systems (WMS/WHM) Solid knowledge of Microsoft 365 Hands-on, proactive approach with strong problem-solving skills Ability to work independently in a site-based role Full UK driving licence (for local site travel) If you're an IT Support professional with experience in manufacturing or logistics and enjoy being close to the action, this could be a great next step! Apply now or get in touch for more details.
Kickstart Your Tech Career with a Team That Values You - Not Just Your CV! Do you bring great communication, a curious mind, and a positive 'can-do' attitude? If so, you could be the perfect fit to join a growing Managed Service Provider (MSP) based in Redhill - where personality, potential, and enthusiasm count just as much as technical know-how. Our client's team is made up of friendly, down-to-earth individuals from all kinds of backgrounds - from hospitality and public service to music and retail. What unites them is a shared drive to help others, a willingness to learn, and the energy to build rewarding IT careers. They'll teach you the tech - you just bring the spark (and a little knowledge!) Job Title: 1st Line Support Technician Salary: £27,000 - £32,000 (dependent on experience) Location: Redhill, Surrey (own transport essential) Why Join? Clear routes for progression within a growing MSP Funded training and professional development (including CompTIA certification) 22 days holiday, rising to 25 with service Performance-based bonus scheme Company laptop and regular team socials What You'll Do Act as the first point of contact for customer queries - providing friendly, reassuring, and efficient support. Log, track, and resolve IT issues in the service management platform. Learn hands-on across a wide range of technologies, including Microsoft 365, Windows, and networking. Liaise with the wider technical team to find solutions that delight customers. Play a key role in maintaining an excellent customer experience at every touchpoint. Who You Are You don't need a degree or existing IT qualifications - training and mentorship are provided. What matters is: You enjoy solving problems and helping people. You're confident communicating with customers by phone and email. You're organised, proactive, and willing to learn. You have previous experience in a customer-focused role A passion for everything IT - You see technology as something to explore and grow with - not something to be intimidated by. The Opportunity This is the perfect launchpad for someone looking to build a career, not just take another job. Expect a steep but rewarding learning curve, a supportive team behind you, and the chance to grow from support technician to skilled IT professional - with recognised training to back you up. Ready to grow your career in tech - starting with who you are today? Apply now and take your first step into the world of IT! For Your Information Interested? Please send your CV in Word format only Please only apply if you already have the right to work in the UK (indefinitely & without sponsorship) Know someone suitable? Ask us about the YourRecruit paid referral fee Due to the high volume of applications, only shortlisted candidates will be contacted. If you haven't heard from us within 7 days, please assume your application has been unsuccessful on this occasion. You are welcome to apply for future roles, and we will keep your details on file. YourRecruit Ltd does not discriminate on the grounds of age, race, gender, or disability and complies with all relevant UK legislation. To stay safe in your job search, we recommend visiting JobsAware, a non-profit organisation working with industry and law enforcement to combat job scams. = to combat job scams.
01/05/2026
Full time
Kickstart Your Tech Career with a Team That Values You - Not Just Your CV! Do you bring great communication, a curious mind, and a positive 'can-do' attitude? If so, you could be the perfect fit to join a growing Managed Service Provider (MSP) based in Redhill - where personality, potential, and enthusiasm count just as much as technical know-how. Our client's team is made up of friendly, down-to-earth individuals from all kinds of backgrounds - from hospitality and public service to music and retail. What unites them is a shared drive to help others, a willingness to learn, and the energy to build rewarding IT careers. They'll teach you the tech - you just bring the spark (and a little knowledge!) Job Title: 1st Line Support Technician Salary: £27,000 - £32,000 (dependent on experience) Location: Redhill, Surrey (own transport essential) Why Join? Clear routes for progression within a growing MSP Funded training and professional development (including CompTIA certification) 22 days holiday, rising to 25 with service Performance-based bonus scheme Company laptop and regular team socials What You'll Do Act as the first point of contact for customer queries - providing friendly, reassuring, and efficient support. Log, track, and resolve IT issues in the service management platform. Learn hands-on across a wide range of technologies, including Microsoft 365, Windows, and networking. Liaise with the wider technical team to find solutions that delight customers. Play a key role in maintaining an excellent customer experience at every touchpoint. Who You Are You don't need a degree or existing IT qualifications - training and mentorship are provided. What matters is: You enjoy solving problems and helping people. You're confident communicating with customers by phone and email. You're organised, proactive, and willing to learn. You have previous experience in a customer-focused role A passion for everything IT - You see technology as something to explore and grow with - not something to be intimidated by. The Opportunity This is the perfect launchpad for someone looking to build a career, not just take another job. Expect a steep but rewarding learning curve, a supportive team behind you, and the chance to grow from support technician to skilled IT professional - with recognised training to back you up. Ready to grow your career in tech - starting with who you are today? Apply now and take your first step into the world of IT! For Your Information Interested? Please send your CV in Word format only Please only apply if you already have the right to work in the UK (indefinitely & without sponsorship) Know someone suitable? Ask us about the YourRecruit paid referral fee Due to the high volume of applications, only shortlisted candidates will be contacted. If you haven't heard from us within 7 days, please assume your application has been unsuccessful on this occasion. You are welcome to apply for future roles, and we will keep your details on file. YourRecruit Ltd does not discriminate on the grounds of age, race, gender, or disability and complies with all relevant UK legislation. To stay safe in your job search, we recommend visiting JobsAware, a non-profit organisation working with industry and law enforcement to combat job scams. = to combat job scams.
IT Support £22.13 via umbrella Bristol On-site Contract Until October Your new company A large organisation based in Bristol Your new role Provide first-line IT support to end users, delivering hands-on, desk-side assistance across the office. The role focusses on floor walking support, device resets, and resolving common hardware, software, and access issues to ensure smooth day-to-day operations. Provide floor walking support to troubleshoot and resolve IT issues in person Reset and configure devices such as laptops, desktops, and mobile devices Support login, password, and account access issues Set up hardware, peripherals, and user workstations Respond to IT support requests and log incidents accurately Escalate complex issues to 2nd line support when required What you'll get in return £22.13 Per Hour, Inside IR35, via an umbrella company. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
01/05/2026
Contractor
IT Support £22.13 via umbrella Bristol On-site Contract Until October Your new company A large organisation based in Bristol Your new role Provide first-line IT support to end users, delivering hands-on, desk-side assistance across the office. The role focusses on floor walking support, device resets, and resolving common hardware, software, and access issues to ensure smooth day-to-day operations. Provide floor walking support to troubleshoot and resolve IT issues in person Reset and configure devices such as laptops, desktops, and mobile devices Support login, password, and account access issues Set up hardware, peripherals, and user workstations Respond to IT support requests and log incidents accurately Escalate complex issues to 2nd line support when required What you'll get in return £22.13 Per Hour, Inside IR35, via an umbrella company. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Are you an 1st Line Support Technician looking for a company that invests in your development? Look no further! 1st Line Support Technician Fareham (Hybrid) Up to £26,000 Our client, one of the UK's leading cloud solutions providers and a Microsoft Gold Partner is searching for driven individuals to join their expanding team. This award-winning organisation is committed to helping you achieve your full potential with: 1st-class training and ongoing mentorship. Clear career progression and future growth opportunities. Hands-on experience with cutting-edge technology. Opportunities to gain Microsoft certifications. Continuous training to enhance your skills and knowledge. Required Education: BTEC Level 3 in IT or equivalent (e.g., Apprenticeship). OR CompTIA A+ and MTA's in infrastructure. OR ICT Degree. Skillset: Competent PC user with strong Microsoft skills. Working knowledge of Microsoft Office 365. Aptitude for technical troubleshooting. Clear and strong communication skills. Ability to analyse and investigate issues. Apply now or contact Chris Lynes at Spectrum IT Recruitment for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
01/05/2026
Full time
Are you an 1st Line Support Technician looking for a company that invests in your development? Look no further! 1st Line Support Technician Fareham (Hybrid) Up to £26,000 Our client, one of the UK's leading cloud solutions providers and a Microsoft Gold Partner is searching for driven individuals to join their expanding team. This award-winning organisation is committed to helping you achieve your full potential with: 1st-class training and ongoing mentorship. Clear career progression and future growth opportunities. Hands-on experience with cutting-edge technology. Opportunities to gain Microsoft certifications. Continuous training to enhance your skills and knowledge. Required Education: BTEC Level 3 in IT or equivalent (e.g., Apprenticeship). OR CompTIA A+ and MTA's in infrastructure. OR ICT Degree. Skillset: Competent PC user with strong Microsoft skills. Working knowledge of Microsoft Office 365. Aptitude for technical troubleshooting. Clear and strong communication skills. Ability to analyse and investigate issues. Apply now or contact Chris Lynes at Spectrum IT Recruitment for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Your new company A global leader in industrial technology and automation, this organisation designs and manufactures advanced drive and control solutions used worldwide. Based at an award-winning manufacturing site in Congleton, the business combines engineering excellence with a strong focus on innovation, digitisation, and continuous improvement. You'll be part of a collaborative, forward-thinking environment where engineering best practice is shared globally. Your new role As a Test Engineer within a high-performance manufacturing environment, you'll take ownership of delivering robust, scalable test solutions across a variable speed drives portfolio. The role blends hands-on engineering with continuous improvement, supporting both existing production and new product introductions.You'll design, deploy, and maintain PCB- and product-level test systems, ensuring reliability, efficiency, and compliance. Working closely with manufacturing, quality, and global engineering teams, you'll analyse machine data, troubleshoot issues, and drive capability improvements. You'll also play a key role in mentoring technicians and colleagues on test engineering principles.This role suits engineers from electronics, test, automation, manufacturing, or electrical engineering backgrounds who enjoy problem-solving in a fast-paced, technology-led environment. What you'll need to succeed Essential: Electrical and Electronic Engineering Qualification, e.g NVQ Level 3, HNC, Degree (or equivalent experience) Hands-on experience with automated and/or manual test systems in a manufacturing environment Strong problem-solving capability, including the use of statistical or data-driven methods Ability to communicate complex technical topics clearly to both technical and non-technical audiences Desirable: Exposure to programming (e.g. C/C++, graphical or low-code environments) Experience with ICT or flying-probe test platforms (e.g. Keysight, Teradyne, Takaya, SPEA) Familiarity with PLC-based control systems (TIA Portal experience advantageous) Knowledge of PUWER and practical risk assessment processes What you'll get in return Salary up to £55,000 Annual performance-related bonus Flexible working hours to support work-life balance Generous pension scheme with employer contributions of up to 10% 26 days' annual leave plus bank holidays Option to buy or sell up to 5 additional days of holiday Long-term career development within a global engineering organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
01/05/2026
Full time
Your new company A global leader in industrial technology and automation, this organisation designs and manufactures advanced drive and control solutions used worldwide. Based at an award-winning manufacturing site in Congleton, the business combines engineering excellence with a strong focus on innovation, digitisation, and continuous improvement. You'll be part of a collaborative, forward-thinking environment where engineering best practice is shared globally. Your new role As a Test Engineer within a high-performance manufacturing environment, you'll take ownership of delivering robust, scalable test solutions across a variable speed drives portfolio. The role blends hands-on engineering with continuous improvement, supporting both existing production and new product introductions.You'll design, deploy, and maintain PCB- and product-level test systems, ensuring reliability, efficiency, and compliance. Working closely with manufacturing, quality, and global engineering teams, you'll analyse machine data, troubleshoot issues, and drive capability improvements. You'll also play a key role in mentoring technicians and colleagues on test engineering principles.This role suits engineers from electronics, test, automation, manufacturing, or electrical engineering backgrounds who enjoy problem-solving in a fast-paced, technology-led environment. What you'll need to succeed Essential: Electrical and Electronic Engineering Qualification, e.g NVQ Level 3, HNC, Degree (or equivalent experience) Hands-on experience with automated and/or manual test systems in a manufacturing environment Strong problem-solving capability, including the use of statistical or data-driven methods Ability to communicate complex technical topics clearly to both technical and non-technical audiences Desirable: Exposure to programming (e.g. C/C++, graphical or low-code environments) Experience with ICT or flying-probe test platforms (e.g. Keysight, Teradyne, Takaya, SPEA) Familiarity with PLC-based control systems (TIA Portal experience advantageous) Knowledge of PUWER and practical risk assessment processes What you'll get in return Salary up to £55,000 Annual performance-related bonus Flexible working hours to support work-life balance Generous pension scheme with employer contributions of up to 10% 26 days' annual leave plus bank holidays Option to buy or sell up to 5 additional days of holiday Long-term career development within a global engineering organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
IT Technician / Support Engineer - Infrastructure, Permanent, Greater Manchester Microsoft, O365, Intune, Microsoft Entra, Exchange, Networking, Windows, Active Directory, Storage Management, VMWare Due to continued growth and success across all areas this leading edge organisation is looking to the market for a highly motivated Infrastructure Support specialist. On this occasion they are actively seeking an IT SUPPORT ENGINEER / TECHNICIAN to join an exciting team based in Greater Manchester. To be considered you must ideally be Degree Educated within IT / Computing and have at least 2/3 years hands on IT / Infrastructure Support experience delivering expert - level technical support and troubleshooting for complex hardware, software and network challenges. You will be required to oversee and drive the strategic administration and operation of IT Systems across the company. You will be do doing: Be the primary point of contact for the IT issues and support agreed service levels, standards and processes from the centralised helpdesk. Provide desktop, laptop, mobile, server and storage support. Planning, installing, and upgrading computer hardware and software, ensuring seamless transitions and minimal disruption to business operations. Championing data security and regulatory compliance through advanced patch management, security audits, and ongoing user education initiatives. Establishing and refining documentation of IT processes, incidents, and resolutions to support efficient operations, knowledge sharing, and strategic planning. Collaborating with internal teams and external vendors to resolve high-level IT issues and to evaluate, recommend, and implement cutting-edge technology solutions. Managing remote access and mobile device strategies, enabling secure and flexible working arrangements across the business. At this level you will obviously be expected to demonstrate superb communication skills both verbally and written, along with the ability to develop excellent working relationships with both internal and external 3rd parties. This role requires someone who is a reliable, enthusiastic, motivated and customer focussed individual who has the desire to learn and grow with the business. If you are interested, please send your CV and call me for more information.
01/05/2026
Full time
IT Technician / Support Engineer - Infrastructure, Permanent, Greater Manchester Microsoft, O365, Intune, Microsoft Entra, Exchange, Networking, Windows, Active Directory, Storage Management, VMWare Due to continued growth and success across all areas this leading edge organisation is looking to the market for a highly motivated Infrastructure Support specialist. On this occasion they are actively seeking an IT SUPPORT ENGINEER / TECHNICIAN to join an exciting team based in Greater Manchester. To be considered you must ideally be Degree Educated within IT / Computing and have at least 2/3 years hands on IT / Infrastructure Support experience delivering expert - level technical support and troubleshooting for complex hardware, software and network challenges. You will be required to oversee and drive the strategic administration and operation of IT Systems across the company. You will be do doing: Be the primary point of contact for the IT issues and support agreed service levels, standards and processes from the centralised helpdesk. Provide desktop, laptop, mobile, server and storage support. Planning, installing, and upgrading computer hardware and software, ensuring seamless transitions and minimal disruption to business operations. Championing data security and regulatory compliance through advanced patch management, security audits, and ongoing user education initiatives. Establishing and refining documentation of IT processes, incidents, and resolutions to support efficient operations, knowledge sharing, and strategic planning. Collaborating with internal teams and external vendors to resolve high-level IT issues and to evaluate, recommend, and implement cutting-edge technology solutions. Managing remote access and mobile device strategies, enabling secure and flexible working arrangements across the business. At this level you will obviously be expected to demonstrate superb communication skills both verbally and written, along with the ability to develop excellent working relationships with both internal and external 3rd parties. This role requires someone who is a reliable, enthusiastic, motivated and customer focussed individual who has the desire to learn and grow with the business. If you are interested, please send your CV and call me for more information.
Global Technology Solutions Ltd
Peterborough, Cambridgeshire
Job Title: Break fix Field Engineers (Level 2) Location:Peterborough/Cambridge Candidates can be based anywhere from north of Manchester down the M6, through- Cambridgeshire and surrounding area - Milton Keynes/Northampton and surrounding area. Start Date:ASAP Rate:£150 per day inside Role Overview:We are looking for 3 experienced Level 2 Field Technicians to provide hardware break/fix support across the above regions. This is not deskside support. Engineers must be mobile and able to travel across their assigned coverage area using their own vehicle. Scope of Work: Hardware break/fix support for HP desktops and laptops Field-based repair work across multiple customer sites Diagnosis and repair of desktop and laptop hardware issues Replacement of faulty hardware components as required Ensure repairs are completed efficiently and to agreed service standards Skills Required: Level 2 technician skill set Strong hands-on experience with HP desktop and laptop hardware repairs Ability to diagnose and resolve hardware faults independently Experience working in a field-based/mobile support role Good customer service and communication skills Full driving licence and own vehicle required Services in Scope: PC hardware support Laptop hardware support Peripheral hardware support Hardware fault diagnosis and repair
01/05/2026
Contractor
Job Title: Break fix Field Engineers (Level 2) Location:Peterborough/Cambridge Candidates can be based anywhere from north of Manchester down the M6, through- Cambridgeshire and surrounding area - Milton Keynes/Northampton and surrounding area. Start Date:ASAP Rate:£150 per day inside Role Overview:We are looking for 3 experienced Level 2 Field Technicians to provide hardware break/fix support across the above regions. This is not deskside support. Engineers must be mobile and able to travel across their assigned coverage area using their own vehicle. Scope of Work: Hardware break/fix support for HP desktops and laptops Field-based repair work across multiple customer sites Diagnosis and repair of desktop and laptop hardware issues Replacement of faulty hardware components as required Ensure repairs are completed efficiently and to agreed service standards Skills Required: Level 2 technician skill set Strong hands-on experience with HP desktop and laptop hardware repairs Ability to diagnose and resolve hardware faults independently Experience working in a field-based/mobile support role Good customer service and communication skills Full driving licence and own vehicle required Services in Scope: PC hardware support Laptop hardware support Peripheral hardware support Hardware fault diagnosis and repair
As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school's ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £40,000 - £44,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.
01/05/2026
Full time
As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school's ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £40,000 - £44,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.
Job Title: IT Technician (Previous experience working within a Managed Service Provider MSP environment is essential.) Salary: £28,000 to £30,000 Location Cardiff - Hybrid I'm working with a well-established, employee-focused IT provider that's growing rapidly and looking to add an experienced IT/Cloud Technician to their busy Helpdesk Team . You'll be joining a collaborative environment where knowledge sharing, professional development, and technical growth are genuinely encouraged. No two days are the same - you'll be supporting a wide range of clients across various sectors, working with the latest tech, and developing your expertise in a fast-paced, supportive setting. Key Benefits: Hybrid working model £28,000 - £30,000 salary (depending on experience) Structured career progression and training support Profit-related bonus scheme Life cover, 24/7 GP access, and wellbeing support Company pension and free parking Regular team events and a positive, people-first culture What You'll Be Doing Providing remote and telephone IT support to a diverse client base Troubleshooting software and hardware issues efficiently Managing and maintaining Microsoft 365 environments Installing, configuring, and maintaining PC hardware and peripherals Delivering high-quality customer service with clear, professional communication What We're Looking For Previous experience in a Helpdesk or IT Support role (remote/telephone) Solid understanding of Microsoft Desktop and Server Operating Systems Experience with Microsoft 365 administration and troubleshooting Confident with PC setup, configuration, and fault diagnosis Excellent communication skills and a proactive, hands-on attitude Desirable: IT certifications such as CompTIA , MCP , or equivalent (or working towards them) If you are interested, apply directly or email your CV
01/05/2026
Full time
Job Title: IT Technician (Previous experience working within a Managed Service Provider MSP environment is essential.) Salary: £28,000 to £30,000 Location Cardiff - Hybrid I'm working with a well-established, employee-focused IT provider that's growing rapidly and looking to add an experienced IT/Cloud Technician to their busy Helpdesk Team . You'll be joining a collaborative environment where knowledge sharing, professional development, and technical growth are genuinely encouraged. No two days are the same - you'll be supporting a wide range of clients across various sectors, working with the latest tech, and developing your expertise in a fast-paced, supportive setting. Key Benefits: Hybrid working model £28,000 - £30,000 salary (depending on experience) Structured career progression and training support Profit-related bonus scheme Life cover, 24/7 GP access, and wellbeing support Company pension and free parking Regular team events and a positive, people-first culture What You'll Be Doing Providing remote and telephone IT support to a diverse client base Troubleshooting software and hardware issues efficiently Managing and maintaining Microsoft 365 environments Installing, configuring, and maintaining PC hardware and peripherals Delivering high-quality customer service with clear, professional communication What We're Looking For Previous experience in a Helpdesk or IT Support role (remote/telephone) Solid understanding of Microsoft Desktop and Server Operating Systems Experience with Microsoft 365 administration and troubleshooting Confident with PC setup, configuration, and fault diagnosis Excellent communication skills and a proactive, hands-on attitude Desirable: IT certifications such as CompTIA , MCP , or equivalent (or working towards them) If you are interested, apply directly or email your CV
IT Helpdesk Team Leader Sheffield Up to £40,000 + 15% Pension Your new role Working with the IT Manager to support eight sites across Sheffield and Rotherham. Leading a multi-discipline team of first line support technicians and working as part of a global IT team of 20, you will be involved in ensuring timely and quality first line support is provided to employees on all IT-related issues. Responsibilities Leading and coordinating the IT service desk to ensure tickets are triaged, prioritised, and resolved in line with agreed SLAs Acting as a hands-on technical leader, providing support on complex issues and taking ownership of escalations through to resolution Line managing and developing first line support technicians through regular one-to-ones, coaching and performance reviews Ensuring consistent, high quality customer service, keeping user experience at the centre of all service desk activity Overseeing major incident response, ensuring clear communication, effective coordination and adherence to incident management procedures Monitoring service desk performance, using KPIs/SLAs and trends to drive continuous improvement in processes, tools and ways of working Developing and maintaining clear documentation to enhance technical skills, customer service and outcomes Planning resource levels to ensure service desk is adequately staffed Supporting the delivery of IT projects by coordinating service desk involvement, communications and readiness activities Identifying opportunities to introduce improved working practices that enable team effectiveness and service quality Ensuring team members have clear development plans and access to relevant training to support their growth and progression Performing hardware upgrades, repairs and component replacements on desktops, laptops and printers. Skilled in diagnosing common hardware faults, replacing parts such as memory, storage and peripherals, and ensuring devices are tested and returned to service promptly. Experience needed Strong administration experience across Microsoft 365, including Entra ID, Exchange, Teams, SharePoint, and Intune Solid endpoint support skills covering Windows 11, laptops, desktops, printers, and mobile devices Confident in user and access management across core business systems, including Dynamics 365 and ERP platforms Good working knowledge of security best practice, with a practical approach to protecting users, devices, and data Able to troubleshoot across applications, infrastructure, and services, bridging the gap between first line support and specialist teams Networking (VLANs, Routing, DHCP, DNS, VPNs, Basic Switch Configuration) Windows Server Administration Exposure to macOS Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
01/05/2026
Full time
IT Helpdesk Team Leader Sheffield Up to £40,000 + 15% Pension Your new role Working with the IT Manager to support eight sites across Sheffield and Rotherham. Leading a multi-discipline team of first line support technicians and working as part of a global IT team of 20, you will be involved in ensuring timely and quality first line support is provided to employees on all IT-related issues. Responsibilities Leading and coordinating the IT service desk to ensure tickets are triaged, prioritised, and resolved in line with agreed SLAs Acting as a hands-on technical leader, providing support on complex issues and taking ownership of escalations through to resolution Line managing and developing first line support technicians through regular one-to-ones, coaching and performance reviews Ensuring consistent, high quality customer service, keeping user experience at the centre of all service desk activity Overseeing major incident response, ensuring clear communication, effective coordination and adherence to incident management procedures Monitoring service desk performance, using KPIs/SLAs and trends to drive continuous improvement in processes, tools and ways of working Developing and maintaining clear documentation to enhance technical skills, customer service and outcomes Planning resource levels to ensure service desk is adequately staffed Supporting the delivery of IT projects by coordinating service desk involvement, communications and readiness activities Identifying opportunities to introduce improved working practices that enable team effectiveness and service quality Ensuring team members have clear development plans and access to relevant training to support their growth and progression Performing hardware upgrades, repairs and component replacements on desktops, laptops and printers. Skilled in diagnosing common hardware faults, replacing parts such as memory, storage and peripherals, and ensuring devices are tested and returned to service promptly. Experience needed Strong administration experience across Microsoft 365, including Entra ID, Exchange, Teams, SharePoint, and Intune Solid endpoint support skills covering Windows 11, laptops, desktops, printers, and mobile devices Confident in user and access management across core business systems, including Dynamics 365 and ERP platforms Good working knowledge of security best practice, with a practical approach to protecting users, devices, and data Able to troubleshoot across applications, infrastructure, and services, bridging the gap between first line support and specialist teams Networking (VLANs, Routing, DHCP, DNS, VPNs, Basic Switch Configuration) Windows Server Administration Exposure to macOS Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
