Operational Technology Systems Administrator/Analyst - 12 Months Contract- Day Rate 450 - 485 (Inside IR35) - Hybrid (1 Day a week South Wales) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a very unique nonprofit organisation who are undergoing a significant cyber and infrastructure uplift across their operational technology environment. We're looking for a hands-on System Administrator with a strong focus on security, working across critical national infrastructure. What you'll be doing Supporting a large-scale cyber programme aligned to regulatory standards (E-CAF) Managing and securing core infrastructure across: Windows & Linux servers SQL databases Cisco networks WAN and data centre environments Driving patching, vulnerability management and system hardening best practice Supporting rollout and optimisation of security tooling including EDR and intrusion detection Integrating and maintaining Active Directory and identity governance processes Supporting incident resolution and maintaining service continuity across critical systems Contributing to secure system design, documentation and UAT processes Working closely with internal security teams and external partners What we're looking for Strong system administration experience across Windows, Linux and network environments Solid understanding of infrastructure security, patching and hardening Experience with Active Directory and identity/access management Knowledge of SQL Server and enterprise environments Ability to manage multiple priorities in a structured (ITIL-driven) environment Strong problem-solving skills and a proactive mindset Nice to have Experience in regulated environments (e.g. NIS-CAF) Exposure to OT environments, SCADA, PLCs or telemetry systems Utilities or infrastructure sector experience Understanding of cyber security tooling (EDR, IDS, backup solutions) Why this role? Work on critical infrastructure with real-world impact Be part of a major cyber transformation programme Blend of project work and operational ownership Strong long-term investment in technology and security Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
17/04/2026
Contractor
Operational Technology Systems Administrator/Analyst - 12 Months Contract- Day Rate 450 - 485 (Inside IR35) - Hybrid (1 Day a week South Wales) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a very unique nonprofit organisation who are undergoing a significant cyber and infrastructure uplift across their operational technology environment. We're looking for a hands-on System Administrator with a strong focus on security, working across critical national infrastructure. What you'll be doing Supporting a large-scale cyber programme aligned to regulatory standards (E-CAF) Managing and securing core infrastructure across: Windows & Linux servers SQL databases Cisco networks WAN and data centre environments Driving patching, vulnerability management and system hardening best practice Supporting rollout and optimisation of security tooling including EDR and intrusion detection Integrating and maintaining Active Directory and identity governance processes Supporting incident resolution and maintaining service continuity across critical systems Contributing to secure system design, documentation and UAT processes Working closely with internal security teams and external partners What we're looking for Strong system administration experience across Windows, Linux and network environments Solid understanding of infrastructure security, patching and hardening Experience with Active Directory and identity/access management Knowledge of SQL Server and enterprise environments Ability to manage multiple priorities in a structured (ITIL-driven) environment Strong problem-solving skills and a proactive mindset Nice to have Experience in regulated environments (e.g. NIS-CAF) Exposure to OT environments, SCADA, PLCs or telemetry systems Utilities or infrastructure sector experience Understanding of cyber security tooling (EDR, IDS, backup solutions) Why this role? Work on critical infrastructure with real-world impact Be part of a major cyber transformation programme Blend of project work and operational ownership Strong long-term investment in technology and security Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Operational Technology Systems Administrator/Analyst - 12 Months Contract- Day Rate £450 - £485 (Inside IR35) - Hybrid (1 Day a week South Wales) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a very unique nonprofit organisation who are undergoing a significant cyber and infrastructure uplift across their operational technology environment. We're looking for a hands-on System Administrator with a strong focus on security, working across critical national infrastructure. What you'll be doing Supporting a large-scale cyber programme aligned to regulatory standards (E-CAF) Managing and securing core infrastructure across: Windows & Linux servers SQL databases Cisco networks WAN and data centre environments Driving patching, vulnerability management and system hardening best practice Supporting rollout and optimisation of security tooling including EDR and intrusion detection Integrating and maintaining Active Directory and identity governance processes Supporting incident resolution and maintaining service continuity across critical systems Contributing to secure system design, documentation and UAT processes Working closely with internal security teams and external partners What we're looking for Strong system administration experience across Windows, Linux and network environments Solid understanding of infrastructure security, patching and hardening Experience with Active Directory and identity/access management Knowledge of SQL Server and enterprise environments Ability to manage multiple priorities in a structured (ITIL-driven) environment Strong problem-solving skills and a proactive mindset Nice to have Experience in regulated environments (e.g. NIS-CAF) Exposure to OT environments, SCADA, PLCs or telemetry systems Utilities or infrastructure sector experience Understanding of cyber security tooling (EDR, IDS, backup solutions) Why this role? Work on critical infrastructure with real-world impact Be part of a major cyber transformation programme Blend of project work and operational ownership Strong long-term investment in technology and security Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
17/04/2026
Contractor
Operational Technology Systems Administrator/Analyst - 12 Months Contract- Day Rate £450 - £485 (Inside IR35) - Hybrid (1 Day a week South Wales) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a very unique nonprofit organisation who are undergoing a significant cyber and infrastructure uplift across their operational technology environment. We're looking for a hands-on System Administrator with a strong focus on security, working across critical national infrastructure. What you'll be doing Supporting a large-scale cyber programme aligned to regulatory standards (E-CAF) Managing and securing core infrastructure across: Windows & Linux servers SQL databases Cisco networks WAN and data centre environments Driving patching, vulnerability management and system hardening best practice Supporting rollout and optimisation of security tooling including EDR and intrusion detection Integrating and maintaining Active Directory and identity governance processes Supporting incident resolution and maintaining service continuity across critical systems Contributing to secure system design, documentation and UAT processes Working closely with internal security teams and external partners What we're looking for Strong system administration experience across Windows, Linux and network environments Solid understanding of infrastructure security, patching and hardening Experience with Active Directory and identity/access management Knowledge of SQL Server and enterprise environments Ability to manage multiple priorities in a structured (ITIL-driven) environment Strong problem-solving skills and a proactive mindset Nice to have Experience in regulated environments (e.g. NIS-CAF) Exposure to OT environments, SCADA, PLCs or telemetry systems Utilities or infrastructure sector experience Understanding of cyber security tooling (EDR, IDS, backup solutions) Why this role? Work on critical infrastructure with real-world impact Be part of a major cyber transformation programme Blend of project work and operational ownership Strong long-term investment in technology and security Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Identity & Access Management (IAM) Specialist Salary: £70,000 - £75,000 + Benefits Location: London (Hybrid - 3 days onsite) Type: Permanent The Opportunity At 167 Solutions , we are partnering with a globally recognised, enterprise organisation to hire an experienced IAM Specialist on a permanent basis. This is a key hire sitting across Security, IT Operations, and HR Technology , with full ownership of the organisation's identity ecosystem. You'll play a critical role in building a secure, scalable, and automated access environment , ensuring the right people have the right access - at the right time. The Role Manage and optimise identity platforms including: Active Directory / Azure AD (Entra ID) Okta Workforce Identity AWS IAM Design and implement joiner-mover-leaver (JML) lifecycle processes integrated with HR systems (HiBob or similar) Drive automation across provisioning and access management Enforce least privilege and zero-trust security principles Support and troubleshoot: SSO / MFA Federated identity (SAML, OIDC, SCIM) Partner with Security and Compliance teams to support: Audits Access reviews Regulatory requirements Work within ITSM frameworks (Jira Service Management / ITIL) Enhance reporting and automation using PowerShell or Python What We're Looking For Proven experience in an IAM / Identity Engineering role Strong hands-on experience with: Active Directory / Azure AD Okta AWS IAM Experience integrating IAM with HR systems (HiBob or similar) Solid understanding of: SAML, OIDC, SCIM Identity lifecycle management (JML) Scripting experience with PowerShell or Python Experience working in hybrid or cloud-first environments Familiarity with ITIL / ITSM processes Desirable Experience with Okta Workflows or Privileged Access Exposure to AWS SSO / Identity Center Knowledge of compliance frameworks: ISO 27001 SOC 2 GDPR Experience with endpoint management tools (Intune, Jamf) Why Join? Opportunity to own and shape IAM strategy within a global organisation Work across a modern, cloud-first tech stack Strong salary and benefits package Hybrid working model (3 days in London) High-impact role with real visibility across the business Apply If you're an IAM Specialist looking for a role where you can genuinely make an impact - apply now or reach out to 167 Solutions for a confidential discussion.
17/04/2026
Full time
Identity & Access Management (IAM) Specialist Salary: £70,000 - £75,000 + Benefits Location: London (Hybrid - 3 days onsite) Type: Permanent The Opportunity At 167 Solutions , we are partnering with a globally recognised, enterprise organisation to hire an experienced IAM Specialist on a permanent basis. This is a key hire sitting across Security, IT Operations, and HR Technology , with full ownership of the organisation's identity ecosystem. You'll play a critical role in building a secure, scalable, and automated access environment , ensuring the right people have the right access - at the right time. The Role Manage and optimise identity platforms including: Active Directory / Azure AD (Entra ID) Okta Workforce Identity AWS IAM Design and implement joiner-mover-leaver (JML) lifecycle processes integrated with HR systems (HiBob or similar) Drive automation across provisioning and access management Enforce least privilege and zero-trust security principles Support and troubleshoot: SSO / MFA Federated identity (SAML, OIDC, SCIM) Partner with Security and Compliance teams to support: Audits Access reviews Regulatory requirements Work within ITSM frameworks (Jira Service Management / ITIL) Enhance reporting and automation using PowerShell or Python What We're Looking For Proven experience in an IAM / Identity Engineering role Strong hands-on experience with: Active Directory / Azure AD Okta AWS IAM Experience integrating IAM with HR systems (HiBob or similar) Solid understanding of: SAML, OIDC, SCIM Identity lifecycle management (JML) Scripting experience with PowerShell or Python Experience working in hybrid or cloud-first environments Familiarity with ITIL / ITSM processes Desirable Experience with Okta Workflows or Privileged Access Exposure to AWS SSO / Identity Center Knowledge of compliance frameworks: ISO 27001 SOC 2 GDPR Experience with endpoint management tools (Intune, Jamf) Why Join? Opportunity to own and shape IAM strategy within a global organisation Work across a modern, cloud-first tech stack Strong salary and benefits package Hybrid working model (3 days in London) High-impact role with real visibility across the business Apply If you're an IAM Specialist looking for a role where you can genuinely make an impact - apply now or reach out to 167 Solutions for a confidential discussion.
Operational System Support Engineer Corsham (Hybrid - 3 days onsite) Permanent Circa 70k per annum + benefits Are you ready to take your expertise in enterprise tooling to the next level? This is a fantastic opportunity to join a high-performing Hosting & Tooling team supporting critical, large-scale environments within the public sector. You'll play a key role in ensuring systems are stable, secure and optimised-while continuing to build your own technical depth through hands-on experience and ongoing development. If you enjoy solving complex challenges, working across diverse technologies, and collaborating with talented engineers and analysts, this is a role where you can genuinely make an impact. What you'll be doing Act as a trusted point of contact for clients, providing technical guidance and operational support Deliver both BAU (RUN) support and project-based work across enterprise environments Create and maintain event management policies and operational tooling solutions Perform high-level system analysis to support client requirements and improvements Install, configure, customise and manage tooling platforms and monitoring solutions Build and maintain dashboards and reporting tools for operational insight Produce clear technical documentation and architectural diagrams Collaborate with internal teams and Project Managers to deliver successful outcomes Develop automation scripts and integrations to enhance system efficiency What you'll bring Proven experience with enterprise tooling and relevant certifications Strong hands-on experience with tools such as BMC TrueSight, BMC Discovery and Splunk Experience with agent deployment, product installation and customisation Knowledge of SNMP MIB management Solid experience across Windows, Linux and AIX environments Scripting skills in Python and/or PowerShell Understanding of networking concepts and protocols Experience with monitoring tools such as Zabbix, Nagios, SolarWinds, HP OpenView or IBM Tivoli Experience with automation and system integration (e.g. REST APIs) Important information This role requires Developed Vetting (DV) clearance You must have lived in the UK continuously for the past 10 years to be eligible Pre-employment checks will include identity, employment history and criminal record verification Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
16/04/2026
Full time
Operational System Support Engineer Corsham (Hybrid - 3 days onsite) Permanent Circa 70k per annum + benefits Are you ready to take your expertise in enterprise tooling to the next level? This is a fantastic opportunity to join a high-performing Hosting & Tooling team supporting critical, large-scale environments within the public sector. You'll play a key role in ensuring systems are stable, secure and optimised-while continuing to build your own technical depth through hands-on experience and ongoing development. If you enjoy solving complex challenges, working across diverse technologies, and collaborating with talented engineers and analysts, this is a role where you can genuinely make an impact. What you'll be doing Act as a trusted point of contact for clients, providing technical guidance and operational support Deliver both BAU (RUN) support and project-based work across enterprise environments Create and maintain event management policies and operational tooling solutions Perform high-level system analysis to support client requirements and improvements Install, configure, customise and manage tooling platforms and monitoring solutions Build and maintain dashboards and reporting tools for operational insight Produce clear technical documentation and architectural diagrams Collaborate with internal teams and Project Managers to deliver successful outcomes Develop automation scripts and integrations to enhance system efficiency What you'll bring Proven experience with enterprise tooling and relevant certifications Strong hands-on experience with tools such as BMC TrueSight, BMC Discovery and Splunk Experience with agent deployment, product installation and customisation Knowledge of SNMP MIB management Solid experience across Windows, Linux and AIX environments Scripting skills in Python and/or PowerShell Understanding of networking concepts and protocols Experience with monitoring tools such as Zabbix, Nagios, SolarWinds, HP OpenView or IBM Tivoli Experience with automation and system integration (e.g. REST APIs) Important information This role requires Developed Vetting (DV) clearance You must have lived in the UK continuously for the past 10 years to be eligible Pre-employment checks will include identity, employment history and criminal record verification Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Exciting opportunity for a 3 to 6-month Business Analysis project focused on developing and building a reporting suite using Excel and Power BI. This project will focus on various data streams and metrics for a field-based engineering workforce. Key requirements include: - Excellent IT skills, with a strong emphasis on data analysis and reporting. - Advanced proficiency in Excel and knowledge of Power BI and other reporting tools. - Strong cross-functional communication skills and stakeholder management, with confidence in providing feedback and presenting at Board level. This role will be based on-site three days a week in Chigwell, with some travel to a secondary site in Surrey, and travel expenses will be covered
16/04/2026
Seasonal
Exciting opportunity for a 3 to 6-month Business Analysis project focused on developing and building a reporting suite using Excel and Power BI. This project will focus on various data streams and metrics for a field-based engineering workforce. Key requirements include: - Excellent IT skills, with a strong emphasis on data analysis and reporting. - Advanced proficiency in Excel and knowledge of Power BI and other reporting tools. - Strong cross-functional communication skills and stakeholder management, with confidence in providing feedback and presenting at Board level. This role will be based on-site three days a week in Chigwell, with some travel to a secondary site in Surrey, and travel expenses will be covered
Technical Pensions Analyst Location: Manchester (Hybrid) Salary: £35,000 - £40,000 Job Type: Full-time, Permanent About the Company Our client is a leading UK pensions consultancy and administration provider, recognised for delivering high-quality, tailored solutions to a broad range of pension schemes. With a strong national presence and a growing workforce, they support hundreds of clients and manage pension services for over a million members. The business has built a reputation for combining technical excellence with a client-focused approach. Their teams work collaboratively across multiple disciplines to deliver innovative solutions, supported by robust systems and specialist expertise. Continuous improvement, investment in technology, and employee development are at the heart of their success. About the Role This opportunity sits within a specialist Implementation Services team, which provides technical, systems, and project support to pensions administration teams across the business. As a Technical Pensions Analyst, you will play a key role in onboarding new pension schemes onto administration platforms, as well as supporting ongoing client work. This is a varied and technical role requiring strong analytical skills, attention to detail, and a solid understanding of pension scheme calculations and structures. You will work closely with administration teams, project managers, IT specialists, and third-party providers to ensure seamless delivery of technical solutions. Key Responsibilities Transition Activity Support the installation of Defined Benefit (DB) and Defined Contribution (DC) schemes onto administration systems Contribute to the technical delivery of transition projects Attend project meetings and provide technical input Produce and maintain detailed documentation, including data mapping and automation specifications Analyse pension data and create calculation specifications and test packs Carry out system testing, including regression and User Acceptance Testing (UAT) Manage technical timelines and ensure delivery against project plans Calculation Support Develop and maintain pension calculation automation Implement changes and enhancements to existing calculations Support administration and project teams with technical queries and deliverables Liaise with internal stakeholders and external providers Process Improvement Contribute to continuous improvement of systems and processes Support knowledge sharing and mentoring within the team Assist with wider technical initiatives across the business About You Essential Skills & Experience Experience within pensions administration or systems support Strong understanding of DB, DC, CARE, and hybrid pension schemes Proficient in Microsoft Excel and MS Office tools Experience using pensions administration systems (eg PenScope, Compendia, ProFund) Strong analytical and problem-solving abilities Excellent organisation and time management skills High attention to detail and accuracy Ability to work collaboratively and manage competing priorities Desirable Knowledge of SQL and/or C# Strong stakeholder management and communication skills Experience creating and maintaining technical documentation Ability to explain complex concepts clearly Proactive mindset with a focus on improvement and innovation What's on Offer Salary of £35,000 - £40,000 Annual discretionary bonus 25 days holiday with buy/sell flexibility Pension contributions and healthcare options Life assurance and employee discounts Flexible benefits package Employee assistance programme and digital GP Paid volunteering days Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
16/04/2026
Full time
Technical Pensions Analyst Location: Manchester (Hybrid) Salary: £35,000 - £40,000 Job Type: Full-time, Permanent About the Company Our client is a leading UK pensions consultancy and administration provider, recognised for delivering high-quality, tailored solutions to a broad range of pension schemes. With a strong national presence and a growing workforce, they support hundreds of clients and manage pension services for over a million members. The business has built a reputation for combining technical excellence with a client-focused approach. Their teams work collaboratively across multiple disciplines to deliver innovative solutions, supported by robust systems and specialist expertise. Continuous improvement, investment in technology, and employee development are at the heart of their success. About the Role This opportunity sits within a specialist Implementation Services team, which provides technical, systems, and project support to pensions administration teams across the business. As a Technical Pensions Analyst, you will play a key role in onboarding new pension schemes onto administration platforms, as well as supporting ongoing client work. This is a varied and technical role requiring strong analytical skills, attention to detail, and a solid understanding of pension scheme calculations and structures. You will work closely with administration teams, project managers, IT specialists, and third-party providers to ensure seamless delivery of technical solutions. Key Responsibilities Transition Activity Support the installation of Defined Benefit (DB) and Defined Contribution (DC) schemes onto administration systems Contribute to the technical delivery of transition projects Attend project meetings and provide technical input Produce and maintain detailed documentation, including data mapping and automation specifications Analyse pension data and create calculation specifications and test packs Carry out system testing, including regression and User Acceptance Testing (UAT) Manage technical timelines and ensure delivery against project plans Calculation Support Develop and maintain pension calculation automation Implement changes and enhancements to existing calculations Support administration and project teams with technical queries and deliverables Liaise with internal stakeholders and external providers Process Improvement Contribute to continuous improvement of systems and processes Support knowledge sharing and mentoring within the team Assist with wider technical initiatives across the business About You Essential Skills & Experience Experience within pensions administration or systems support Strong understanding of DB, DC, CARE, and hybrid pension schemes Proficient in Microsoft Excel and MS Office tools Experience using pensions administration systems (eg PenScope, Compendia, ProFund) Strong analytical and problem-solving abilities Excellent organisation and time management skills High attention to detail and accuracy Ability to work collaboratively and manage competing priorities Desirable Knowledge of SQL and/or C# Strong stakeholder management and communication skills Experience creating and maintaining technical documentation Ability to explain complex concepts clearly Proactive mindset with a focus on improvement and innovation What's on Offer Salary of £35,000 - £40,000 Annual discretionary bonus 25 days holiday with buy/sell flexibility Pension contributions and healthcare options Life assurance and employee discounts Flexible benefits package Employee assistance programme and digital GP Paid volunteering days Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Software Engineer - Power BI
Title: Software Engineer - Power BI
Contract Type: Fixed Term Contract (12 Months)
Salary: Salary starting from £49,502 pa (Regional) and from £57,094 pa (Inside London) depending on experience and location.
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile (20-40% in the office per week)
Closing Date: 26th April 2026
Interviews will take place on: 1st stage is a virtual interview on 5th May 2026 followed by 2nd stage in-person interview on 13th May 2026
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Software Engineering Team at L&Q:
We are building the next generation of data-driven reporting and analytics solutions — and this role puts you at the centre of it. You will develop and manage Power BI reports, dashboards, and data models that turn complex information into clear insights for the organisation.
Working as part of a collaborative agile squad, you will design and maintain enterprise-level BI solutions using Power BI, SQL, DAX, KQL and Power Query (M).
You will help shape our reporting standards, data models, and best practices — ensuring our data is trusted, consistent, and ready for self-service analytics across the business.
Building Power BI CI/CD pipelines in Azure DevOps, improving security, governance and implementing Azure monitoring capabilities using Power BI.
You will report to the Lead Software Engineer and work closely with Data Engineers, Analysts, Architects, and Product Owners. It is a hands-on, creative role that blends technical skill with problem-solving and collaboration.
If this sounds like you, we would love for you to apply!
Your impact in the role will be to:
Design, develop, and maintain Power BI reports, dashboards, and datasets using best practices in DAX, Power Query (M), KQL and data modelling.
Building Power BI CI/CD pipelines in Azure DevOps for version controlling.
Build and optimise reusable data models to support enterprise-level reporting and self-service analytics.
Develop SQL queries, stored procedures, and views to support analytical and operational reporting needs.
Implement and manage Power BI Service administration, including workspace permissions, data refreshes, and row-level security.
Collaborate with engineers, architects, and analysts to design efficient data solutions that integrate with the wider enterprise data platform.
Write clean, scalable, and well-documented code while applying engineering best practices through peer reviews and agile ceremonies.
Troubleshoot issues, analyse root causes, and deliver effective technical solutions.
Communicate complex technical concepts clearly to both technical and non-technical stakeholders.
Stay up to date with emerging BI technologies, tools, and practices to continuously improve reporting capabilities.
Share knowledge and support capability growth across the teams.
By creating robust Power BI solutions and collaborating closely with technical and business teams, you will help drive a culture of data-led insight across the organisation.
What you'll bring:
Strong hands-on experience designing and developing Power BI reports, dashboards, and data models.
Advanced knowledge of DAX, Power Query (M), KQL and Power BI Service administration.
Advanced Knowledge of AzureDevOps (CI/CD, version control, automated deployment) for Power BI.
Strong SQL expertise, including writing complex queries, stored procedures, and CTEs, with experience in query optimization, performance tuning, and designing data models for relational databases.
Good understanding of relational databases, data warehousing concepts, and dimensional modelling (Kimball or similar).
Experience collaborating within agile scrum delivery teams, throughout SDLC and contributing to iterative development cycles. Methodologies. Familiarity with best practices for credential management in a highly secure environment using DevSecOps.
Effective communication and documentation skills, with the ability to present technical concepts to non-technical audiences.
Passion for continuous learning and staying current with Power BI, Azure, and wider data technology trends.
Desirable:
Exposure to enterprise-level reporting governance, security, and performance optimisation practices.
Familiarity with Azure Data Services such as Azure SQL, Data Factory, Log Analytics, Azure Monitor and Synapse Analytics.
Integration with Microsoft tools (SharePoint, Power Apps, Teams)
Exposure to RESTful APIs
Understanding of data integration design, data repositories, and master data management (MDM) tools such as Semarchy.
Exposure to Unit 4, NEC Housing Management Systems (advantageous).
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
#TJ
16/04/2026
Contractor
Software Engineer - Power BI
Title: Software Engineer - Power BI
Contract Type: Fixed Term Contract (12 Months)
Salary: Salary starting from £49,502 pa (Regional) and from £57,094 pa (Inside London) depending on experience and location.
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile (20-40% in the office per week)
Closing Date: 26th April 2026
Interviews will take place on: 1st stage is a virtual interview on 5th May 2026 followed by 2nd stage in-person interview on 13th May 2026
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Software Engineering Team at L&Q:
We are building the next generation of data-driven reporting and analytics solutions — and this role puts you at the centre of it. You will develop and manage Power BI reports, dashboards, and data models that turn complex information into clear insights for the organisation.
Working as part of a collaborative agile squad, you will design and maintain enterprise-level BI solutions using Power BI, SQL, DAX, KQL and Power Query (M).
You will help shape our reporting standards, data models, and best practices — ensuring our data is trusted, consistent, and ready for self-service analytics across the business.
Building Power BI CI/CD pipelines in Azure DevOps, improving security, governance and implementing Azure monitoring capabilities using Power BI.
You will report to the Lead Software Engineer and work closely with Data Engineers, Analysts, Architects, and Product Owners. It is a hands-on, creative role that blends technical skill with problem-solving and collaboration.
If this sounds like you, we would love for you to apply!
Your impact in the role will be to:
Design, develop, and maintain Power BI reports, dashboards, and datasets using best practices in DAX, Power Query (M), KQL and data modelling.
Building Power BI CI/CD pipelines in Azure DevOps for version controlling.
Build and optimise reusable data models to support enterprise-level reporting and self-service analytics.
Develop SQL queries, stored procedures, and views to support analytical and operational reporting needs.
Implement and manage Power BI Service administration, including workspace permissions, data refreshes, and row-level security.
Collaborate with engineers, architects, and analysts to design efficient data solutions that integrate with the wider enterprise data platform.
Write clean, scalable, and well-documented code while applying engineering best practices through peer reviews and agile ceremonies.
Troubleshoot issues, analyse root causes, and deliver effective technical solutions.
Communicate complex technical concepts clearly to both technical and non-technical stakeholders.
Stay up to date with emerging BI technologies, tools, and practices to continuously improve reporting capabilities.
Share knowledge and support capability growth across the teams.
By creating robust Power BI solutions and collaborating closely with technical and business teams, you will help drive a culture of data-led insight across the organisation.
What you'll bring:
Strong hands-on experience designing and developing Power BI reports, dashboards, and data models.
Advanced knowledge of DAX, Power Query (M), KQL and Power BI Service administration.
Advanced Knowledge of AzureDevOps (CI/CD, version control, automated deployment) for Power BI.
Strong SQL expertise, including writing complex queries, stored procedures, and CTEs, with experience in query optimization, performance tuning, and designing data models for relational databases.
Good understanding of relational databases, data warehousing concepts, and dimensional modelling (Kimball or similar).
Experience collaborating within agile scrum delivery teams, throughout SDLC and contributing to iterative development cycles. Methodologies. Familiarity with best practices for credential management in a highly secure environment using DevSecOps.
Effective communication and documentation skills, with the ability to present technical concepts to non-technical audiences.
Passion for continuous learning and staying current with Power BI, Azure, and wider data technology trends.
Desirable:
Exposure to enterprise-level reporting governance, security, and performance optimisation practices.
Familiarity with Azure Data Services such as Azure SQL, Data Factory, Log Analytics, Azure Monitor and Synapse Analytics.
Integration with Microsoft tools (SharePoint, Power Apps, Teams)
Exposure to RESTful APIs
Understanding of data integration design, data repositories, and master data management (MDM) tools such as Semarchy.
Exposure to Unit 4, NEC Housing Management Systems (advantageous).
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
#TJ
About The Role FDM is a global business and technology consultancy seeking a Project Manager to work for our client within the finance industry. This is initially a 12 month contract with very good prospects to extend and will be a hybrid role that will be based in London. Our client is seeking a Project Manager to delivery Client Implementation Projects for predominantly Corporate Actions & Income Processing. You will work closely with the client to agree on the project scope and plan and ensure that the project adheres to the firm's delivery standards and ensuring that both client and internal teams are held accountable. Strong influencing skills are needed to keep deliveries on track and ensure contractual obligations are met. Responsibilities: Lead end-to-end SaaS/software implementation projects from project initiation through go-live. Partner with clients to define project scope, timelines, deliverables, and success criteria. Develop and maintain detailed project plans and proactively track milestones and dependencies. Coordinate cross-functional teams including Product, Engineering, QA, Data/Conversion, and Client stakeholders. Facilitate project meetings, status updates, and steering discussions with internal and external stakeholders. Identify, manage, and escalate risks and issues to ensure timely resolution. Track scope changes and support structured change management processes. Coordinate and manage User Acceptance Testing (UAT), ensuring effective defect tracking and prioritization. Oversee data migration activities in collaboration with internal analysts and client teams. Support Program Increment planning and participate in relevant Agile ceremonies. Ensure readiness for go-live and coordinate transition to production support teams. Contribute to continuous improvement of implementation processes and delivery standards. About You 3-6 years of experience managing end-to-end software or SaaS delivery projects. Proven experience delivering technology projects within a banking, financial services, or software vendor environment. Solid hands-on experience across core project management areas including planning, scheduling, risk and issue management, scope/change tracking, and status reporting. Experience tracking project financials and timelines Experience working directly with external clients in a delivery or implementation capacity. Ability to independently manage small-to-medium implementation projects with minimal oversight. Strong communication skills with the ability to engage effectively with both business and technical stakeholders. Excellent organizational skills and strong attention to detail. Self-motivated and comfortable working across globally distributed teams. Ability to manage multiple priorities in a fast-paced, client-driven environment. Strong problem-solving skills and confidence in challenging and clarifying requirements when needed. Willingness to work in a hybrid model (2-3 days per week in the office). Nice to Have Knowledge of Corporate Actions Processing or Asset Servicing. Experience using JIRA and Confluence. Project Management certifications (PMP, PRINCE2, Agile) are a plus About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension
14/04/2026
Contractor
About The Role FDM is a global business and technology consultancy seeking a Project Manager to work for our client within the finance industry. This is initially a 12 month contract with very good prospects to extend and will be a hybrid role that will be based in London. Our client is seeking a Project Manager to delivery Client Implementation Projects for predominantly Corporate Actions & Income Processing. You will work closely with the client to agree on the project scope and plan and ensure that the project adheres to the firm's delivery standards and ensuring that both client and internal teams are held accountable. Strong influencing skills are needed to keep deliveries on track and ensure contractual obligations are met. Responsibilities: Lead end-to-end SaaS/software implementation projects from project initiation through go-live. Partner with clients to define project scope, timelines, deliverables, and success criteria. Develop and maintain detailed project plans and proactively track milestones and dependencies. Coordinate cross-functional teams including Product, Engineering, QA, Data/Conversion, and Client stakeholders. Facilitate project meetings, status updates, and steering discussions with internal and external stakeholders. Identify, manage, and escalate risks and issues to ensure timely resolution. Track scope changes and support structured change management processes. Coordinate and manage User Acceptance Testing (UAT), ensuring effective defect tracking and prioritization. Oversee data migration activities in collaboration with internal analysts and client teams. Support Program Increment planning and participate in relevant Agile ceremonies. Ensure readiness for go-live and coordinate transition to production support teams. Contribute to continuous improvement of implementation processes and delivery standards. About You 3-6 years of experience managing end-to-end software or SaaS delivery projects. Proven experience delivering technology projects within a banking, financial services, or software vendor environment. Solid hands-on experience across core project management areas including planning, scheduling, risk and issue management, scope/change tracking, and status reporting. Experience tracking project financials and timelines Experience working directly with external clients in a delivery or implementation capacity. Ability to independently manage small-to-medium implementation projects with minimal oversight. Strong communication skills with the ability to engage effectively with both business and technical stakeholders. Excellent organizational skills and strong attention to detail. Self-motivated and comfortable working across globally distributed teams. Ability to manage multiple priorities in a fast-paced, client-driven environment. Strong problem-solving skills and confidence in challenging and clarifying requirements when needed. Willingness to work in a hybrid model (2-3 days per week in the office). Nice to Have Knowledge of Corporate Actions Processing or Asset Servicing. Experience using JIRA and Confluence. Project Management certifications (PMP, PRINCE2, Agile) are a plus About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension
Leading UK B2C Logistics & Supply Chain organisation require a Business Intelligence Analyst to join their expanding Operations Forecasting & Planning team. You will have responsibility for sourcing, analysing and modelling the Data to create advanced forecasting capabilities across operational demand workloads and national customer support operations. Client Details Leading UK B2C Logistics & Supply Chain organisation Description Key Responsibilities: Forecast modelling on a weekly, daily and hourly level around customer demand planning, which drives the resourcing requirement to meet customer needs. Utilise multiple statistical forecasting methods and apply this to analyse and extract meaningful properties from large and complex data sets using SQL, to enable complex planning assumptions and improve forecast quality. Production of accurate and effective weekly demand forecasts (rolling 0 - 26 weeks) across lines of business ensuring awareness and management of Seasonality factors, Volume driver analysis and Special event forecasting Provide insight and intelligence to enable Operational leads and Resource Planning teams to make informed decisions on resourcing, and performance challenges and optimisation. Producing and maintaining forecast analysis and tracking, and operational performance reporting to identify performance risks, and opportunities. Support the Senior Planning and Forecasting Manager and Head of Planning & Trading with the production of the long term annual and quarterly forecasting and planning processes. Forecasting daily demand requirements, and feeds into the capacity / resourcing models, to achieve KPIs and SLAs as efficiently as possible Share best practice across colleagues in the Forecasting & Planning team, and ops stakeholders. Continuous review of performance, ensuring forecast performance is within acceptable toleration, variations are understood and articulated, and lessons learnt are incorporated into future forecasts. Profile Key Skills & Attributes: Advanced analytical skills using Excel, SQL and Power BI (DAX / Power Query) Forecasting and Planning experience in large scale operations - Field and/ or Contact Centres Experience in building, developing and maintenance Excel forecasting models Ability to use Excel at an advanced level, to design and manage complex forecasting models in a manner that ensure easy audit and transparency Awareness and ability to create, develop models and solutions to support problem solving activities and scenario modelling Strong modelling skills and ability to develop and build from concept through to strategic solution, Demand Planning models and processes Ability to create reports in Power BI, or have knowledge and experience of Tableau and other analytical and reporting solutions Job Offer Opportunity to join a leading UK organisation Opportunity to join a large and collaborative data team
14/04/2026
Full time
Leading UK B2C Logistics & Supply Chain organisation require a Business Intelligence Analyst to join their expanding Operations Forecasting & Planning team. You will have responsibility for sourcing, analysing and modelling the Data to create advanced forecasting capabilities across operational demand workloads and national customer support operations. Client Details Leading UK B2C Logistics & Supply Chain organisation Description Key Responsibilities: Forecast modelling on a weekly, daily and hourly level around customer demand planning, which drives the resourcing requirement to meet customer needs. Utilise multiple statistical forecasting methods and apply this to analyse and extract meaningful properties from large and complex data sets using SQL, to enable complex planning assumptions and improve forecast quality. Production of accurate and effective weekly demand forecasts (rolling 0 - 26 weeks) across lines of business ensuring awareness and management of Seasonality factors, Volume driver analysis and Special event forecasting Provide insight and intelligence to enable Operational leads and Resource Planning teams to make informed decisions on resourcing, and performance challenges and optimisation. Producing and maintaining forecast analysis and tracking, and operational performance reporting to identify performance risks, and opportunities. Support the Senior Planning and Forecasting Manager and Head of Planning & Trading with the production of the long term annual and quarterly forecasting and planning processes. Forecasting daily demand requirements, and feeds into the capacity / resourcing models, to achieve KPIs and SLAs as efficiently as possible Share best practice across colleagues in the Forecasting & Planning team, and ops stakeholders. Continuous review of performance, ensuring forecast performance is within acceptable toleration, variations are understood and articulated, and lessons learnt are incorporated into future forecasts. Profile Key Skills & Attributes: Advanced analytical skills using Excel, SQL and Power BI (DAX / Power Query) Forecasting and Planning experience in large scale operations - Field and/ or Contact Centres Experience in building, developing and maintenance Excel forecasting models Ability to use Excel at an advanced level, to design and manage complex forecasting models in a manner that ensure easy audit and transparency Awareness and ability to create, develop models and solutions to support problem solving activities and scenario modelling Strong modelling skills and ability to develop and build from concept through to strategic solution, Demand Planning models and processes Ability to create reports in Power BI, or have knowledge and experience of Tableau and other analytical and reporting solutions Job Offer Opportunity to join a leading UK organisation Opportunity to join a large and collaborative data team
Why Southwark? Southwark Council is delivering a major programme of change to improve outcomes for residents while ensuring services remain financially sustainable. The Change team within Strategy & Communities leads a cross-council portfolio of transformation work focused on improving services, redesigning processes and delivering savings. The team combines programme management, delivery management, service design, business analysis and PMO capability to support services across the council to deliver change effectively. We are looking for a Senior Business Analyst to lead analytical work across complex change initiatives within this portfolio. What You'll Be Doing In this role you will: Lead business analysis across transformation projects. Work with services to understand current processes, issues and opportunities for improvement. Develop process maps, requirements and problem statements. Support the development of options, business cases and delivery plans. Work closely with service designers and delivery leads to shape practical solutions. Use data and insight to create solutions including cost efficiencies Ensure changes are clearly defined and deliver measurable benefits. What We're Looking For We are looking for someone who has: Extensive experience in business analysis within complex organisations. Strong skills in requirements gathering, process mapping and problem analysis. Experience supporting transformation or improvement programmes. The ability to translate complex information into clear recommendations. Strong stakeholder engagement and facilitation skills. Additional Information Advert close date: 11:59pm on Sunday 26th April 2026 Guaranteed Interview Scheme: As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: Members of the Armed Forces and veterans Are currently in care, or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition SWCINT We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme . We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council. Attachments Click here to view the Job Description
13/04/2026
Full time
Why Southwark? Southwark Council is delivering a major programme of change to improve outcomes for residents while ensuring services remain financially sustainable. The Change team within Strategy & Communities leads a cross-council portfolio of transformation work focused on improving services, redesigning processes and delivering savings. The team combines programme management, delivery management, service design, business analysis and PMO capability to support services across the council to deliver change effectively. We are looking for a Senior Business Analyst to lead analytical work across complex change initiatives within this portfolio. What You'll Be Doing In this role you will: Lead business analysis across transformation projects. Work with services to understand current processes, issues and opportunities for improvement. Develop process maps, requirements and problem statements. Support the development of options, business cases and delivery plans. Work closely with service designers and delivery leads to shape practical solutions. Use data and insight to create solutions including cost efficiencies Ensure changes are clearly defined and deliver measurable benefits. What We're Looking For We are looking for someone who has: Extensive experience in business analysis within complex organisations. Strong skills in requirements gathering, process mapping and problem analysis. Experience supporting transformation or improvement programmes. The ability to translate complex information into clear recommendations. Strong stakeholder engagement and facilitation skills. Additional Information Advert close date: 11:59pm on Sunday 26th April 2026 Guaranteed Interview Scheme: As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: Members of the Armed Forces and veterans Are currently in care, or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition SWCINT We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme . We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council. Attachments Click here to view the Job Description
CRM Business Analyst Location: London Victoria (hybrid model, minimum 3 days in office). Nord Anglia Education - the world's leading private school's organisation is recruiting a Business Analyst . You will be joining the MAC team in our London HQ . London is our global headquarters where 200 colleagues across Finance, Risk, Corporate Development, Legal, HR, MAC and Education drive the success of our 80+ schools in 30+ countries. By joining our fast paced and innovative organisation, you will be regularly liaising with our global team-mates from the Philippines to Peru, from Beijing to Boston and beyond. If you have a global mindset, enjoy thinking outside the box and are prepared to go above and beyond to find solutions, then a career at Nord Anglia is for you. In the role of Business Analyst, you will be responsible for delivering solutions that will optimise performance and the family experience throughout the admissions journey using our unified global CRM that amplifies value to NAE. You'll work across teams to become a subject matter expert across Admissions process and tools to support the development and delivery of NAE's CRM roadmap. You'll apply CRM agile development principle to ensure success of the NAE CRM programme. As a genuine team-player, you'll work across our central, regional, and local MAC (Marketing, Admissions & Communications)/CRM teams to improve user adoption and foster a sense of CRM user community. Everything we do is connected to our vision to create a generation of resilient and creative global citizens, who will change our world for the better. Your role will impact the organisation by providing the best Salesforce support in the K12 independent education sector. Good support will help user adoption, maintain data integrity and in turn positively influence benefit realisation from the CRM programme. The role: As Business Analyst your focus will be to: Work with the Senior Business Analysts to prioritise backlog and cases into a logical workplan which delivers for our roadmap. Support CRM IT Product team to plan development and roll out of new CRM features Provide support to CRM project team, Senior BA and dev team to ensure all tasks are done to roll out to a school. Work with the CRM team to ensure all requirements are validated and documented to support execution of the CRM roadmap, including gathering requirements for the online enquiry and application forms, Integration requirements, etc. Work with the SF support team to form actionable requirements from the requests raised via the support cases Map NAE business processes following industry recognised principles (eg. BPMN 2.0, six Sigma, etc) Write complete user stories to illustrate the requirements for new feature so that Dev team can understand and estimate the work to be done Support the consistency of NAE CRM admission processes across user stories and training materials Capture enhancement requirements from the support cases and create strong user stories to be added to the CRM backlog Support Product Owner and Senior BA, in the agile build and management of the CRM backlog Maintain good relationship with the CRM and IT dev and support team. Support CRM team during testing phase of each release by writing business scenarios in accordance with the relevant business process and solution design Support the execution of CRM roll out for mergers and acquisitions, as needed Support the execution of CRM champions training presentations, workshops, as needed, after securing approval from all parties Maintain the NAE business process maps and documentation up to date with any new feature release The Successful Candidate will possess: Experience in business analysis to implement and enhance a customer relationship management system (essential) Proven experience working with Salesforce Sales Cloud to manage pipelines, optimise workflows, and support data driven decision making. Experience of working for a consultancy firm providing Professional services implementing Salesforce CRM Experience gathering requirement in an agile set up Highly familiar with current agile and business analysis platforms such as Jira, Visio, Signavio, MS office suite, etc Certification (eg. Salesforce, Agile, Business analysis) Experience of working for a consultancy firm providing Professional services implementing Salesforce CRM (preferable) Willingness to learn and develop new skills to enhance business analysis performance Strong interpersonal skills and experience working in a matrix structure environment Digitally savvy and familiar with Outlook, Word, PowerPoint, Excel Good writing skills and grammar See full job description, here . About Us Nord Anglia Education is the world's leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 90,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we're at the forefront of educational thinking, while creating life-changing experiences for students. By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world's leading premium schools group you will be joining an active network of like-minded people across the world. We encourage individuals to join us with our "Create your Future" mindset - we will provide you with a range of experiences and opportunities to enhance your skillset and you will be given the autonomy to grow your career. To Apply On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with protected characteristics. Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.
11/04/2026
Full time
CRM Business Analyst Location: London Victoria (hybrid model, minimum 3 days in office). Nord Anglia Education - the world's leading private school's organisation is recruiting a Business Analyst . You will be joining the MAC team in our London HQ . London is our global headquarters where 200 colleagues across Finance, Risk, Corporate Development, Legal, HR, MAC and Education drive the success of our 80+ schools in 30+ countries. By joining our fast paced and innovative organisation, you will be regularly liaising with our global team-mates from the Philippines to Peru, from Beijing to Boston and beyond. If you have a global mindset, enjoy thinking outside the box and are prepared to go above and beyond to find solutions, then a career at Nord Anglia is for you. In the role of Business Analyst, you will be responsible for delivering solutions that will optimise performance and the family experience throughout the admissions journey using our unified global CRM that amplifies value to NAE. You'll work across teams to become a subject matter expert across Admissions process and tools to support the development and delivery of NAE's CRM roadmap. You'll apply CRM agile development principle to ensure success of the NAE CRM programme. As a genuine team-player, you'll work across our central, regional, and local MAC (Marketing, Admissions & Communications)/CRM teams to improve user adoption and foster a sense of CRM user community. Everything we do is connected to our vision to create a generation of resilient and creative global citizens, who will change our world for the better. Your role will impact the organisation by providing the best Salesforce support in the K12 independent education sector. Good support will help user adoption, maintain data integrity and in turn positively influence benefit realisation from the CRM programme. The role: As Business Analyst your focus will be to: Work with the Senior Business Analysts to prioritise backlog and cases into a logical workplan which delivers for our roadmap. Support CRM IT Product team to plan development and roll out of new CRM features Provide support to CRM project team, Senior BA and dev team to ensure all tasks are done to roll out to a school. Work with the CRM team to ensure all requirements are validated and documented to support execution of the CRM roadmap, including gathering requirements for the online enquiry and application forms, Integration requirements, etc. Work with the SF support team to form actionable requirements from the requests raised via the support cases Map NAE business processes following industry recognised principles (eg. BPMN 2.0, six Sigma, etc) Write complete user stories to illustrate the requirements for new feature so that Dev team can understand and estimate the work to be done Support the consistency of NAE CRM admission processes across user stories and training materials Capture enhancement requirements from the support cases and create strong user stories to be added to the CRM backlog Support Product Owner and Senior BA, in the agile build and management of the CRM backlog Maintain good relationship with the CRM and IT dev and support team. Support CRM team during testing phase of each release by writing business scenarios in accordance with the relevant business process and solution design Support the execution of CRM roll out for mergers and acquisitions, as needed Support the execution of CRM champions training presentations, workshops, as needed, after securing approval from all parties Maintain the NAE business process maps and documentation up to date with any new feature release The Successful Candidate will possess: Experience in business analysis to implement and enhance a customer relationship management system (essential) Proven experience working with Salesforce Sales Cloud to manage pipelines, optimise workflows, and support data driven decision making. Experience of working for a consultancy firm providing Professional services implementing Salesforce CRM Experience gathering requirement in an agile set up Highly familiar with current agile and business analysis platforms such as Jira, Visio, Signavio, MS office suite, etc Certification (eg. Salesforce, Agile, Business analysis) Experience of working for a consultancy firm providing Professional services implementing Salesforce CRM (preferable) Willingness to learn and develop new skills to enhance business analysis performance Strong interpersonal skills and experience working in a matrix structure environment Digitally savvy and familiar with Outlook, Word, PowerPoint, Excel Good writing skills and grammar See full job description, here . About Us Nord Anglia Education is the world's leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 90,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we're at the forefront of educational thinking, while creating life-changing experiences for students. By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world's leading premium schools group you will be joining an active network of like-minded people across the world. We encourage individuals to join us with our "Create your Future" mindset - we will provide you with a range of experiences and opportunities to enhance your skillset and you will be given the autonomy to grow your career. To Apply On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with protected characteristics. Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 now 6 years in a row! This role sits within our Transformation team and supports projects by providing Business Analyst expertise to help them deliver real value to the business. You ll be a key part of each project team working closely with project managers and stakeholders from the first conversation, right through to go-live and the support that follows. Your work will help make sure every project runs smoothly and delivers the outcomes our people need. Your first-stage interviews will take place on the 30th April. Candidates successful at this stage will be invited to a second-stage interview on the 11th & 14th May. This vacancy may close earlier than advertised if application levels are high. About the role Your main duties will include: Lead requirements gathering workshops/meetings to capture and create high level As Is processes, user stories and business scenarios Work alongside 3rd Party vendors assisting them with their business requirements gathering Assess the business impact of people/process/systems changes and create the To Be processes Provide support to downstream processes, as required (e.g., user acceptance testing, operational readiness, transition activities) About you The successful applicant will have: Possess proven track record of working within successful business transformation programmes Knowledge and experience of managing process change, including the mapping of As Is and To Be states Able to demonstrate excellent work planning and prioritisation skills to optimise performance through responsiveness and flexibility Possess strong analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements The rewards Up to 35 days annual leave entitlement (including bank holidays) Staff discount shopping scheme Rewarding Dimensions We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. Employee Assistance Programme Pension scheme Long Service Awards Qualification scheme Employee recognition scheme 'Inspiring People' Discounted health and dental cover Life Assurance Bike to Work Scheme Season Ticket Loan We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on (phone number removed). We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
08/04/2026
Contractor
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 now 6 years in a row! This role sits within our Transformation team and supports projects by providing Business Analyst expertise to help them deliver real value to the business. You ll be a key part of each project team working closely with project managers and stakeholders from the first conversation, right through to go-live and the support that follows. Your work will help make sure every project runs smoothly and delivers the outcomes our people need. Your first-stage interviews will take place on the 30th April. Candidates successful at this stage will be invited to a second-stage interview on the 11th & 14th May. This vacancy may close earlier than advertised if application levels are high. About the role Your main duties will include: Lead requirements gathering workshops/meetings to capture and create high level As Is processes, user stories and business scenarios Work alongside 3rd Party vendors assisting them with their business requirements gathering Assess the business impact of people/process/systems changes and create the To Be processes Provide support to downstream processes, as required (e.g., user acceptance testing, operational readiness, transition activities) About you The successful applicant will have: Possess proven track record of working within successful business transformation programmes Knowledge and experience of managing process change, including the mapping of As Is and To Be states Able to demonstrate excellent work planning and prioritisation skills to optimise performance through responsiveness and flexibility Possess strong analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements The rewards Up to 35 days annual leave entitlement (including bank holidays) Staff discount shopping scheme Rewarding Dimensions We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. Employee Assistance Programme Pension scheme Long Service Awards Qualification scheme Employee recognition scheme 'Inspiring People' Discounted health and dental cover Life Assurance Bike to Work Scheme Season Ticket Loan We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on (phone number removed). We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This is an initial 6 month contract role within our UK IT Business Unit. The IT Solution Architect will be responsible for designing and implementing technology solutions that align with business objectives and technical requirements. This role bridges the gap between business needs and IT capabilities, ensuring that solutions are scalable, secure, and cost-effective. The Solution Architect works closely with stakeholders, developers, and project managers to deliver robust architectures that support organisational goals. Key Responsibilities: Solution Design & Architecture to a high standard. Develop high-level and detailed solution architectures for IT systems and applications. Ensure solutions comply with enterprise architecture standards, security policies, and regulatory requirements. Create architectural diagrams, models, and documentation for proposed solutions. Stakeholder Engagement Collaborate with business analysts, project managers, and technical teams to understand requirements. Present architectural solutions to stakeholders and obtain buy-in. Technology Evaluation Assess emerging technologies and recommend adoption where appropriate. Conduct feasibility studies and cost-benefit analyses for proposed solutions. Governance & Standards Define and enforce architectural principles, guidelines, and best practices. Ensure consistency and integration across systems and platforms. Implementation Support Provide technical leadership during solution implementation. Troubleshoot architectural issues and guide development teams. Perform Risk Management. Identify potential risks in solution design and propose mitigation strategies. Ensure compliance with data protection and cybersecurity standards. Qualifications and Skills: Bachelor's degree in Computer Science, Information Technology, or related field. 7+ years in IT roles, with at least 3 years in solution architecture. Experience in large-scale system design and implementation. Certifications (Preferred). TOGAF, AWS/Azure Solution Architect, ITIL. Knowledge of enterprise architecture frameworks (e.g., TOGAF, Zachman). Proficiency in cloud platforms (AWS, Azure, GCP) and hybrid architectures. Experience with APIs, microservices, and integration patterns. Understanding of networking, security, and infrastructure principles. Analytical & Problem-Solving. Ability to translate business requirements into technical solutions. Strong analytical skills for evaluating complex systems. Communication & Leadership. Excellent verbal and written communication skills. Ability to influence and negotiate with stakeholders at all levels. Self-motivated, resilient and able to work under pressure. Excellent communication and presentation skills. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
07/04/2026
Contractor
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This is an initial 6 month contract role within our UK IT Business Unit. The IT Solution Architect will be responsible for designing and implementing technology solutions that align with business objectives and technical requirements. This role bridges the gap between business needs and IT capabilities, ensuring that solutions are scalable, secure, and cost-effective. The Solution Architect works closely with stakeholders, developers, and project managers to deliver robust architectures that support organisational goals. Key Responsibilities: Solution Design & Architecture to a high standard. Develop high-level and detailed solution architectures for IT systems and applications. Ensure solutions comply with enterprise architecture standards, security policies, and regulatory requirements. Create architectural diagrams, models, and documentation for proposed solutions. Stakeholder Engagement Collaborate with business analysts, project managers, and technical teams to understand requirements. Present architectural solutions to stakeholders and obtain buy-in. Technology Evaluation Assess emerging technologies and recommend adoption where appropriate. Conduct feasibility studies and cost-benefit analyses for proposed solutions. Governance & Standards Define and enforce architectural principles, guidelines, and best practices. Ensure consistency and integration across systems and platforms. Implementation Support Provide technical leadership during solution implementation. Troubleshoot architectural issues and guide development teams. Perform Risk Management. Identify potential risks in solution design and propose mitigation strategies. Ensure compliance with data protection and cybersecurity standards. Qualifications and Skills: Bachelor's degree in Computer Science, Information Technology, or related field. 7+ years in IT roles, with at least 3 years in solution architecture. Experience in large-scale system design and implementation. Certifications (Preferred). TOGAF, AWS/Azure Solution Architect, ITIL. Knowledge of enterprise architecture frameworks (e.g., TOGAF, Zachman). Proficiency in cloud platforms (AWS, Azure, GCP) and hybrid architectures. Experience with APIs, microservices, and integration patterns. Understanding of networking, security, and infrastructure principles. Analytical & Problem-Solving. Ability to translate business requirements into technical solutions. Strong analytical skills for evaluating complex systems. Communication & Leadership. Excellent verbal and written communication skills. Ability to influence and negotiate with stakeholders at all levels. Self-motivated, resilient and able to work under pressure. Excellent communication and presentation skills. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Role Title: Capability Business Operations Analyst Duration: 6 month contract Location: Telford, hybrid 2 days per week onsite Rate: up to 276 p/d Umbrella inside IR35 Role purpose / summary We are looking for a Capability Business Operations Analyst to support the Insights and Data Practice Tactical Workforce Planner in delivering learning and capability activity across the Practice. This role is strongly delivery focused and data driven. It involves detailed Excel analysis, reporting, and dashboarding to track capability activity, alongside hands on coordination of training logistics across the Practice. You will play a key role in turning workforce and capability plans into well managed, visible, and measurable outcomes. Key Responsibilities Capability Delivery and Coordination Support the delivery of the Practice's 6-12 month capability plan through detailed tracking, coordination, and reporting Coordinate training activity across the Practice, including scheduling, attendee management, communications, and logistics Track completion of training, certifications, and conferences against agreed plans and measures Provide operational support for capability initiatives such as External/ Internal Training, Academies and Leadership Programmes Data Analysis, Reporting and Dashboards (Core Focus) Use advanced Excel skills to analyse workforce and capability data, producing clear reports and dashboards Maintain and develop trackers for learning activity, certifications, capability coverage, and learning hours Ensure data accuracy and consistency across capability and skills reporting Provide regular insight to support workforce discussions, capability reviews, and governance forums External Partnerships Support engagement with external learning partners Coordinate partnership activity and track uptake, spend, value and feedback Early & Emerging Talent and Onboarding Support the operational delivery of capability and learning activity for Early and Emerging Talent Work with the UK E&E team to coordinate onboarding, early career development activity, and community events Help manage onboarding logistics and learning schedules, working with Business Operations Analysts where required Financial Tracking and Administration Support the Tactical Workforce Planner with tracking and monitoring capability spend Maintain Excel based financial trackers for learning budgets, forecasts, actuals and accruals Track learning hours and participation to support Learning and Development reporting and targets Bench and Deployment Support Work with Tactical Workforce Planning to support bench activity including onboarding and from a capability perspective Help ensure individuals are supported with relevant development aligned to upcoming deployment needs Community and Engagement Support capability communications across the Practice, including SharePoint and the Capability Hub Coordinate and promote community led learning and development initiatives About You You are a highly organised and analytical business operations professional who is confident working with large data sets and Excel based reporting. You enjoy combining data analysis with practical delivery and coordination. Key experience and strengths include: Strong to advanced Excel skills, including data analysis, formulas, pivot tables, and dashboards Experience in business operations, workforce, learning, or capability support roles Confidence producing regular reports and insight for stakeholders Experience coordinating training or learning logistics across teams or practices Good financial awareness, including tracking budgets and spend Well organised, detail focused, and delivery oriented What We Offer A hands on capability and workforce role with strong exposure to data, reporting, and learning delivery Close day to day working with the Tactical Workforce Planner Opportunity to deepen Excel, reporting, and workforce analytics expertise A collaborative, supportive, and people centred culture All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
02/04/2026
Contractor
Role Title: Capability Business Operations Analyst Duration: 6 month contract Location: Telford, hybrid 2 days per week onsite Rate: up to 276 p/d Umbrella inside IR35 Role purpose / summary We are looking for a Capability Business Operations Analyst to support the Insights and Data Practice Tactical Workforce Planner in delivering learning and capability activity across the Practice. This role is strongly delivery focused and data driven. It involves detailed Excel analysis, reporting, and dashboarding to track capability activity, alongside hands on coordination of training logistics across the Practice. You will play a key role in turning workforce and capability plans into well managed, visible, and measurable outcomes. Key Responsibilities Capability Delivery and Coordination Support the delivery of the Practice's 6-12 month capability plan through detailed tracking, coordination, and reporting Coordinate training activity across the Practice, including scheduling, attendee management, communications, and logistics Track completion of training, certifications, and conferences against agreed plans and measures Provide operational support for capability initiatives such as External/ Internal Training, Academies and Leadership Programmes Data Analysis, Reporting and Dashboards (Core Focus) Use advanced Excel skills to analyse workforce and capability data, producing clear reports and dashboards Maintain and develop trackers for learning activity, certifications, capability coverage, and learning hours Ensure data accuracy and consistency across capability and skills reporting Provide regular insight to support workforce discussions, capability reviews, and governance forums External Partnerships Support engagement with external learning partners Coordinate partnership activity and track uptake, spend, value and feedback Early & Emerging Talent and Onboarding Support the operational delivery of capability and learning activity for Early and Emerging Talent Work with the UK E&E team to coordinate onboarding, early career development activity, and community events Help manage onboarding logistics and learning schedules, working with Business Operations Analysts where required Financial Tracking and Administration Support the Tactical Workforce Planner with tracking and monitoring capability spend Maintain Excel based financial trackers for learning budgets, forecasts, actuals and accruals Track learning hours and participation to support Learning and Development reporting and targets Bench and Deployment Support Work with Tactical Workforce Planning to support bench activity including onboarding and from a capability perspective Help ensure individuals are supported with relevant development aligned to upcoming deployment needs Community and Engagement Support capability communications across the Practice, including SharePoint and the Capability Hub Coordinate and promote community led learning and development initiatives About You You are a highly organised and analytical business operations professional who is confident working with large data sets and Excel based reporting. You enjoy combining data analysis with practical delivery and coordination. Key experience and strengths include: Strong to advanced Excel skills, including data analysis, formulas, pivot tables, and dashboards Experience in business operations, workforce, learning, or capability support roles Confidence producing regular reports and insight for stakeholders Experience coordinating training or learning logistics across teams or practices Good financial awareness, including tracking budgets and spend Well organised, detail focused, and delivery oriented What We Offer A hands on capability and workforce role with strong exposure to data, reporting, and learning delivery Close day to day working with the Tactical Workforce Planner Opportunity to deepen Excel, reporting, and workforce analytics expertise A collaborative, supportive, and people centred culture All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site We are looking for a proactive Service Desk Engineer to support internal IT services and business-critical web applications. This role combines traditional service desk responsibilities with hands-on application support, working closely with engineering and infrastructure teams to triage issues, analyse logs, and ensure smooth day-to-day operations. The idea candidate will be comfortable managing internal IT processes (starters, movers, leavers) while also investigating application incidents using modern observability and logging tools. Responsibilities: Provide support for internal IT services, including user onboarding, offboarding and access management (starters, movers, leavers) Act as a first point of contact for application and platform-related incidents Triage web application issues and collaborate with engineering teams for resolution Investigate system and application logs to identify root causes of incidents Monitor alerts and proactively respond to service disruptions Manage tickets and workflows within the ITSM platform Support incident, problem and change management processes Document troubleshooting steps, known issues and operational procedures Assist in improving service desk workflows and operational efficiency Escalate issues appropriately while maintaining ownership through resolution What we're looking for Strong ITSM knowledge with hands-on experience using Jira Service Management including workflow and automation Experience supporting internal IT services and user s Familiarity with log analysis tools such as Kibana and ELK stack Exposure to AWS CloudWatch Logs or similar cloud logging platforms Ability to investigate and triage web application issues Understanding of structured log queries and log searching techniques Basic knowledge of SQL for querying and debugging data issues Exposure to Kafka concepts and troubleshooting message flows Familiarity with monitoring and observability tooling Understanding of REST APIs and web application architecture (beneficial) We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
30/03/2026
Full time
At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site We are looking for a proactive Service Desk Engineer to support internal IT services and business-critical web applications. This role combines traditional service desk responsibilities with hands-on application support, working closely with engineering and infrastructure teams to triage issues, analyse logs, and ensure smooth day-to-day operations. The idea candidate will be comfortable managing internal IT processes (starters, movers, leavers) while also investigating application incidents using modern observability and logging tools. Responsibilities: Provide support for internal IT services, including user onboarding, offboarding and access management (starters, movers, leavers) Act as a first point of contact for application and platform-related incidents Triage web application issues and collaborate with engineering teams for resolution Investigate system and application logs to identify root causes of incidents Monitor alerts and proactively respond to service disruptions Manage tickets and workflows within the ITSM platform Support incident, problem and change management processes Document troubleshooting steps, known issues and operational procedures Assist in improving service desk workflows and operational efficiency Escalate issues appropriately while maintaining ownership through resolution What we're looking for Strong ITSM knowledge with hands-on experience using Jira Service Management including workflow and automation Experience supporting internal IT services and user s Familiarity with log analysis tools such as Kibana and ELK stack Exposure to AWS CloudWatch Logs or similar cloud logging platforms Ability to investigate and triage web application issues Understanding of structured log queries and log searching techniques Basic knowledge of SQL for querying and debugging data issues Exposure to Kafka concepts and troubleshooting message flows Familiarity with monitoring and observability tooling Understanding of REST APIs and web application architecture (beneficial) We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
This presents a great opportunity for a Business Analyst, with experience within a manufacturing environment, to make a real impact on the decision making of our business for the future! You'll work with a wide range of stakeholders and have the opportunity to lead on highly visible business projects. We are currently embarking on a data governance journey at our site, and the Business Analyst role will play a key part in this transformation! Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types; regional, business, short, medium and long range commercial aircraft. Our expertise covers nacelle design, manufacturing, integration, maintenance and services. Our site in Burnley provides employment to almost 700 people and we are proud to be one of the largest private sector employer in Burnley. Key responsibilities: Design, maintain, and develop robust KPI Tree structures to ensure a clear line of sight between operational activities and strategic business outcomes Drive the development and continuous improvement of a suite of business KPIs that will enable the site to accurately evaluate business processes and performance Conduct and lead interviews, workshops, and discovery sessions to identify business needs Act as a conduit between the business and the data teams to translate requirements into useful, impactful data sets to support decision making Identify, inform, and educate the business audience on how we can/should be using the data sets available to drive informed decisions Our Four People Fundamentals underpin life at Safran, and our culture is built on the following principles: Promoting diversity and inclusion Developing skills and building opportunities Creating a trustworthy work place Promoting collaboration and mutual support Exceptional Company Benefits, including: 37 hour working week over 4.5 days with a 1pm finish on Friday Flexi-time scheme that allows you to take two half days or one full day off per month 33 days annual leave inclusive of bank holidays Option to purchase an additional 5 days of annual leave 10% employer pension contribution 5% employee contribution with the option to increase this voluntarily through tax efficient salary exchange 4 x life insurance benefit as a member of the pension scheme Non-contributory BUPA private medical insurance plan Group income protection scheme Support for your continuous professional development and career development Enhanced sickness, maternity, adoption and paternity leave Excellent on-site catering facilities offering subsidised hot and cold breakfast and lunch Option to purchase Safran shares with additional free shares from the Company Plus a wide range of flexible benefits! What you'll need: Demonstrable Business Analyst experience within a manufacturing environment Expertise in designing and optimising KPI Trees and performance measurement frameworks. Strong analytical and problem-solving skills with high attention to detail. Proficient with data analysis tools (Excel, SQL, SAP, API, RPA) and business intelligence platforms (Power BI). Strong communication and stakeholder management skills, with the ability to convey complex concepts and facilitate workshops focused on performance alignment. Knowledge of project management methodologies, including Agile and Waterfall (desirable) Next steps: Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion: We want Safran Nacelles to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Nacelles an inclusive place to work
26/03/2026
Full time
This presents a great opportunity for a Business Analyst, with experience within a manufacturing environment, to make a real impact on the decision making of our business for the future! You'll work with a wide range of stakeholders and have the opportunity to lead on highly visible business projects. We are currently embarking on a data governance journey at our site, and the Business Analyst role will play a key part in this transformation! Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types; regional, business, short, medium and long range commercial aircraft. Our expertise covers nacelle design, manufacturing, integration, maintenance and services. Our site in Burnley provides employment to almost 700 people and we are proud to be one of the largest private sector employer in Burnley. Key responsibilities: Design, maintain, and develop robust KPI Tree structures to ensure a clear line of sight between operational activities and strategic business outcomes Drive the development and continuous improvement of a suite of business KPIs that will enable the site to accurately evaluate business processes and performance Conduct and lead interviews, workshops, and discovery sessions to identify business needs Act as a conduit between the business and the data teams to translate requirements into useful, impactful data sets to support decision making Identify, inform, and educate the business audience on how we can/should be using the data sets available to drive informed decisions Our Four People Fundamentals underpin life at Safran, and our culture is built on the following principles: Promoting diversity and inclusion Developing skills and building opportunities Creating a trustworthy work place Promoting collaboration and mutual support Exceptional Company Benefits, including: 37 hour working week over 4.5 days with a 1pm finish on Friday Flexi-time scheme that allows you to take two half days or one full day off per month 33 days annual leave inclusive of bank holidays Option to purchase an additional 5 days of annual leave 10% employer pension contribution 5% employee contribution with the option to increase this voluntarily through tax efficient salary exchange 4 x life insurance benefit as a member of the pension scheme Non-contributory BUPA private medical insurance plan Group income protection scheme Support for your continuous professional development and career development Enhanced sickness, maternity, adoption and paternity leave Excellent on-site catering facilities offering subsidised hot and cold breakfast and lunch Option to purchase Safran shares with additional free shares from the Company Plus a wide range of flexible benefits! What you'll need: Demonstrable Business Analyst experience within a manufacturing environment Expertise in designing and optimising KPI Trees and performance measurement frameworks. Strong analytical and problem-solving skills with high attention to detail. Proficient with data analysis tools (Excel, SQL, SAP, API, RPA) and business intelligence platforms (Power BI). Strong communication and stakeholder management skills, with the ability to convey complex concepts and facilitate workshops focused on performance alignment. Knowledge of project management methodologies, including Agile and Waterfall (desirable) Next steps: Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion: We want Safran Nacelles to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Nacelles an inclusive place to work
IT Support Analyst Central London - Fully Office Based up to 35,000 + Comprehensive Benefits Package You'll be the go-to IT Support Analyst in a modern, cloud-first, financial services environment, supporting around 200 users and working closely with an IT Director who will invest in your development. This is a fantastic opportunity to deepen your Microsoft 365, Intune and security experience in a fully office-based role in Central London, near Covent Garden. You'll join a highly regulated, security-focused business where you'll gain hands-on exposure to Cyber Essentials, ISO 27001 and modern Microsoft cloud technologies, with structured training and certifications to help you grow. This role exists because the business is bringing more capability in-house and reducing its reliance on third-party providers, so alongside the IT Director you'll be the first hire in a new internal IT support function with plenty of scope to make your mark. What you'll be doing Providing hands-on IT support for hardware, software, networking and connectivity issues, delivering high-quality support to users at all levels. Building and deploying laptops using Autopilot and Intune, and managing mobile devices across the business. Assisting with Microsoft 365 administration (Teams, SharePoint, OneDrive, Outlook, Copilot), including security and compliance configuration. Supporting Microsoft Teams Rooms, AV and conferencing setups, and working with an AV partner to keep meeting spaces fully operational. Carrying out routine IT checks, patch reviews, endpoint monitoring, access/user audits, and helping with Cyber Essentials and ISO 27001 evidence, documentation and control implementation. Supporting internal audits, IT asset lifecycle management and device tracking, while working closely with the IT MSP partner on escalations. Creating and maintaining user guides, documentation and knowledge articles, and assisting the IT Director on projects, automation and technology improvements. What you'll bring Solid experience supporting Windows 11 and Windows Server environments. Hands-on experience with Microsoft 365 (Teams, SharePoint, OneDrive, Outlook). Experience with Intune for device management, compliance and Autopilot builds. Understanding of Azure AD / Entra ID identity and access administration. Experience supporting Microsoft Teams Rooms and conferencing/AV solutions. Strong troubleshooting across hardware, software and mobile devices, with excellent communication skills for non-technical users. A proactive, organised approach with strong problem-solving skills and confidence working with external IT partners. Desirable: exposure to Cyber Essentials and/or ISO 27001, interest in AI tools (especially Microsoft Copilot), familiarity with Power Automate, Power Apps, SQL Server, Microsoft Fabric or basic Linux, and a strong motivation to learn with support from training and certifications. Benefits package: You'll receive 25 days' holiday plus bank holidays, a group stakeholder pension with salary exchange, income protection, death in service cover (4 x salary) and access to an Employee Assistance Programme. After probation, you'll also have access to private medical insurance, enhanced sick pay, personal accident cover, holiday purchase scheme, season ticket loan, exam support, flu and eye test expenses, volunteering leave and a comprehensive family-friendly and reproductive health policy (including enhanced maternity/adoption, above-statutory paternity, shared parental leave and compassionate leave). If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, 2nd Line Support, IT Support Engineer, Service Desk Analyst, Desktop Support Analyst, IT Technician, Helpdesk Analyst, Microsoft 365 Administrator, Intune Engineer, End User Computing Engineer, Azure AD, Entra ID, Autopilot, Endpoint Management, Microsoft Teams Rooms, AV Support, Cyber Essentials, ISO 27001, Power Automate, Power Apps, Microsoft Copilot. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
26/03/2026
Full time
IT Support Analyst Central London - Fully Office Based up to 35,000 + Comprehensive Benefits Package You'll be the go-to IT Support Analyst in a modern, cloud-first, financial services environment, supporting around 200 users and working closely with an IT Director who will invest in your development. This is a fantastic opportunity to deepen your Microsoft 365, Intune and security experience in a fully office-based role in Central London, near Covent Garden. You'll join a highly regulated, security-focused business where you'll gain hands-on exposure to Cyber Essentials, ISO 27001 and modern Microsoft cloud technologies, with structured training and certifications to help you grow. This role exists because the business is bringing more capability in-house and reducing its reliance on third-party providers, so alongside the IT Director you'll be the first hire in a new internal IT support function with plenty of scope to make your mark. What you'll be doing Providing hands-on IT support for hardware, software, networking and connectivity issues, delivering high-quality support to users at all levels. Building and deploying laptops using Autopilot and Intune, and managing mobile devices across the business. Assisting with Microsoft 365 administration (Teams, SharePoint, OneDrive, Outlook, Copilot), including security and compliance configuration. Supporting Microsoft Teams Rooms, AV and conferencing setups, and working with an AV partner to keep meeting spaces fully operational. Carrying out routine IT checks, patch reviews, endpoint monitoring, access/user audits, and helping with Cyber Essentials and ISO 27001 evidence, documentation and control implementation. Supporting internal audits, IT asset lifecycle management and device tracking, while working closely with the IT MSP partner on escalations. Creating and maintaining user guides, documentation and knowledge articles, and assisting the IT Director on projects, automation and technology improvements. What you'll bring Solid experience supporting Windows 11 and Windows Server environments. Hands-on experience with Microsoft 365 (Teams, SharePoint, OneDrive, Outlook). Experience with Intune for device management, compliance and Autopilot builds. Understanding of Azure AD / Entra ID identity and access administration. Experience supporting Microsoft Teams Rooms and conferencing/AV solutions. Strong troubleshooting across hardware, software and mobile devices, with excellent communication skills for non-technical users. A proactive, organised approach with strong problem-solving skills and confidence working with external IT partners. Desirable: exposure to Cyber Essentials and/or ISO 27001, interest in AI tools (especially Microsoft Copilot), familiarity with Power Automate, Power Apps, SQL Server, Microsoft Fabric or basic Linux, and a strong motivation to learn with support from training and certifications. Benefits package: You'll receive 25 days' holiday plus bank holidays, a group stakeholder pension with salary exchange, income protection, death in service cover (4 x salary) and access to an Employee Assistance Programme. After probation, you'll also have access to private medical insurance, enhanced sick pay, personal accident cover, holiday purchase scheme, season ticket loan, exam support, flu and eye test expenses, volunteering leave and a comprehensive family-friendly and reproductive health policy (including enhanced maternity/adoption, above-statutory paternity, shared parental leave and compassionate leave). If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, 2nd Line Support, IT Support Engineer, Service Desk Analyst, Desktop Support Analyst, IT Technician, Helpdesk Analyst, Microsoft 365 Administrator, Intune Engineer, End User Computing Engineer, Azure AD, Entra ID, Autopilot, Endpoint Management, Microsoft Teams Rooms, AV Support, Cyber Essentials, ISO 27001, Power Automate, Power Apps, Microsoft Copilot. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
PMO Analyst (Sanctions / FCC Programme) 12 Month Contract London Hybrid Working The Adecco group is part of Adecco Workforce Solutions (AWS). We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile banking clients. They are currently looking for a PMO Analyst to join them for an initial 12 month contract, however there may be scope for extension. Role Purpose: Supports the Change Project Manager to help meet deadlines and manage the required documentation and core administration tasks involved in the project. Works with supervision across tasks and assignments that contribute to one or more of the large-scale, complex projects. May also be assigned initiatives where they need to work independently to perform analysis and complete assigned tasks. Administratively support the relevant programme/project and facilitate communication across multi-disciplinary teams. Aid in project planning, analysis, evaluation, reporting and presentation pack development; minimising project risk and streamlining project processes. Support in PMO reporting forums and other ad-hoc tasks as defined by Project/Programme Manager. Accountabilities & Responsibilities: Responsible for completing assigned tasks within the agreed timeframe Must self-manage day-to-day and all assigned tasks Provide ad hoc support to programme/project manager Responsible for supporting project processes and governance Responsible for analysis required by the project, producing accurate documentation and evidence gathering. Knowledge, Skills & Experience: KYC/AML and Financial Crime Sanctions knowledge Experience supporting governance forums including SteerCo and Operating Committees Risk Management & Raid Logging Good interpersonal skills to work collaboratively as well as independently Must be detail orientated, organised, analytical and inquisitive Evidence of effective communication skills both written and verbal including presentations Excellent MS Excel, Word and PowerPoint skills essential Evidence of innovative thinking and able to work under supervision Practical and willing to take responsibility to ensure objectives are achieved Good time management - must be able to work to deadlines Location: This is a hybrid working role, with a requirement to work from the clients London office 2-3 days a week. Working hours : Standard working hours with some flex where required. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. The Adecco Group is an equal opportunities company
25/03/2026
Contractor
PMO Analyst (Sanctions / FCC Programme) 12 Month Contract London Hybrid Working The Adecco group is part of Adecco Workforce Solutions (AWS). We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile banking clients. They are currently looking for a PMO Analyst to join them for an initial 12 month contract, however there may be scope for extension. Role Purpose: Supports the Change Project Manager to help meet deadlines and manage the required documentation and core administration tasks involved in the project. Works with supervision across tasks and assignments that contribute to one or more of the large-scale, complex projects. May also be assigned initiatives where they need to work independently to perform analysis and complete assigned tasks. Administratively support the relevant programme/project and facilitate communication across multi-disciplinary teams. Aid in project planning, analysis, evaluation, reporting and presentation pack development; minimising project risk and streamlining project processes. Support in PMO reporting forums and other ad-hoc tasks as defined by Project/Programme Manager. Accountabilities & Responsibilities: Responsible for completing assigned tasks within the agreed timeframe Must self-manage day-to-day and all assigned tasks Provide ad hoc support to programme/project manager Responsible for supporting project processes and governance Responsible for analysis required by the project, producing accurate documentation and evidence gathering. Knowledge, Skills & Experience: KYC/AML and Financial Crime Sanctions knowledge Experience supporting governance forums including SteerCo and Operating Committees Risk Management & Raid Logging Good interpersonal skills to work collaboratively as well as independently Must be detail orientated, organised, analytical and inquisitive Evidence of effective communication skills both written and verbal including presentations Excellent MS Excel, Word and PowerPoint skills essential Evidence of innovative thinking and able to work under supervision Practical and willing to take responsibility to ensure objectives are achieved Good time management - must be able to work to deadlines Location: This is a hybrid working role, with a requirement to work from the clients London office 2-3 days a week. Working hours : Standard working hours with some flex where required. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. The Adecco Group is an equal opportunities company
About the Role This is an entry-level role in the UK s leading international consultancy and research organisation in the field of social development. As a Technical Analyst (TA), you will primarily support our work on Gender-Based Violence (GBV), with the potential to work in other thematic areas such as climate justice and wider research (see below for more information on our different thematic areas). We are seeking candidates who are self-starting, flexible and keen to acquire diverse experience in the field of social development and who will thrive in a dynamic, fast-paced, specialist social development consultancy organisation serving the wider international development sector. We are committed to creating a diverse workforce and welcome applications from qualified candidates from all ethnic, cultural, and social backgrounds. We wish to particularly encourage applications from Black, Asian and Minority Ethnic candidates, who are underrepresented in our organisation. Read on to discover more about the role, our organisation, and what we re looking for in your application. About the Team The GBV portfolio, a crucial part of our Technical Team, works on a range of issues related to the prevention of and response to GBV. As a Technical Analyst, your role would involve providing research for the Ending Violence against Women and Children Helpdesk. You could also be involved in providing support to knowledge products and guidance material, policy and programme guidance, specialist research, and monitoring and evaluation of GBV. How to Apply If you are interested in joining our dynamic team, please refer to the Person Specification and submit your tailored CV and cover letter to the link below. The deadline for applying is Sunday, 2nd November 2025 . Due to the high volume of applications, we are only able to respond to shortlisted candidates. As this is a UK-based role, please confirm your eligibility to reside and work in the UK as part of your cover letter.
06/10/2025
Full time
About the Role This is an entry-level role in the UK s leading international consultancy and research organisation in the field of social development. As a Technical Analyst (TA), you will primarily support our work on Gender-Based Violence (GBV), with the potential to work in other thematic areas such as climate justice and wider research (see below for more information on our different thematic areas). We are seeking candidates who are self-starting, flexible and keen to acquire diverse experience in the field of social development and who will thrive in a dynamic, fast-paced, specialist social development consultancy organisation serving the wider international development sector. We are committed to creating a diverse workforce and welcome applications from qualified candidates from all ethnic, cultural, and social backgrounds. We wish to particularly encourage applications from Black, Asian and Minority Ethnic candidates, who are underrepresented in our organisation. Read on to discover more about the role, our organisation, and what we re looking for in your application. About the Team The GBV portfolio, a crucial part of our Technical Team, works on a range of issues related to the prevention of and response to GBV. As a Technical Analyst, your role would involve providing research for the Ending Violence against Women and Children Helpdesk. You could also be involved in providing support to knowledge products and guidance material, policy and programme guidance, specialist research, and monitoring and evaluation of GBV. How to Apply If you are interested in joining our dynamic team, please refer to the Person Specification and submit your tailored CV and cover letter to the link below. The deadline for applying is Sunday, 2nd November 2025 . Due to the high volume of applications, we are only able to respond to shortlisted candidates. As this is a UK-based role, please confirm your eligibility to reside and work in the UK as part of your cover letter.
DATA ANALYST Salary: £31,000 FTE Position: 1-year fixed term, full time, open to flexible and hybrid working, with an expectation of regular travel to the national office in London and out to Practices across England as needed. Location: UK-based, with regular travel to Coram Campus, Brunswick Square, London, WC1N 1AZ / our Practices across England. Reporting to: Learning & Insight Lead. Start date: ASAP. We hope this pack, together with our website, provides you with all the information you need to understand what SHiFT aims to achieve and the skills and experiences we're looking for in our new Data Analyst. If you have any questions, please email our Learning and Insights Lead, Ella Armstrong at . Apply by sending a short covering letter (maximum 2 sides of A4) addressed to Ella Armstrong, Learning and Insights Lead, SHiFT, via email button below outlining your experience and suitability for the role, together with a CV, and details of two referees. We will not take up references without your permission. Please include details of your current notice period as part of your CV or letter of application. Please also fill out the Equality and Diversity Monitoring Form here . Applications close at 11:59pm on the 5 October. Please note, that we will not consider applications that do not include a covering letter. Applicants will be notified of shortlisting decisions by 10 October and invited for interview as appropriate. Staff panel interviews will be held virtually during the week of 20 October 2025. This will be a values-based interview. Second round, competency-based interviews, will be held during the week commencing 27 October 2025 and will be in person at our London based office (41 Brunswick Square, London WC1N 1AZ). Decisions will be made and communicated to candidates as speedily as possible thereafter. A data task will also form part of the recruitment process. We look forward to hearing from you! THE ROLE SHiFT is an innovative, ambitious, and impatient organisation. We're in a period of rapid growth and are already achieving significant successes alongside children and families. We are passionate about the ability of data, insights, and learning to help achieve this. We're a dynamic organisation with a strong focus on evidence and impact, and the Learning Team has already laid strong foundations for our data infrastructure. We are now looking for a Data Analyst to join our national team - a varied role, working alongside our second Data Analyst and the Learning & Insights Lead. This role is key in championing our learning culture at SHiFT, supporting our Voice, Participation, and Belonging strategy, and ensuring that our systems and reporting effectively demonstrate the impact SHiFT is having - not only with children and families, but also at a wider systems change level. On a fixed-term basis, this role will support the Learning Team by freeing up capacity for strategic and evaluative work, while also offering the opportunity to contribute to an exciting phase of growth in SHiFT's data infrastructure and learning capabilities. This role is perfect for someone looking to take a step up and build on existing skills in impact assessment, process evaluation, and thematic analysis. The Data Analyst will play a key role in streamlining quantitative and qualitative data processes, supporting accurate and efficient data collection across Practices, and helping us maximise the insights generated from our new, customised Salesforce data system. You will work closely with our data experts in local Practices (Practice Coordinators) and the wider SHiFT team. Therefore, you must be a proactive team player who is brilliant at building relationships, sees the value in working collaboratively, and enjoys problem-solving with others. You have a sharp eye for detail, sweat the small stuff, have a 'can do' attitude, and are ambitious to grow and make a difference as part of a practice-led systems change organisation. We are particularly interested in hearing from candidates with ideas for ethical and innovative methods in data collection with children and families. The successful candidate will bring both expertise and creativity to help improve data capture, analysis, reporting processes, and insight generation. Your experience will include working with CRM system(s) and data reporting tools, and you will be adept at managing multiple priorities in a fast-paced environment. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non-research backgrounds, and get a kick out of improving processes - then get in touch. We aim to provide significant opportunities for personal growth, training, and career development, and are seeking someone with the ambition to play a crucial part in maintaining our data and evidence quality as we strive for systems change. EQUALITY AND DIVERSITY SHiFT is actively committed to the eradication of discrimination and disadvantage on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, marital status and on the basis of socio-economic circumstances. We are determined for SHiFT to be a diverse and inclusive organisation that is enriched by a wide range of backgrounds, expertise, and experiences. We want to build a workplace that celebrates diversity and where everyone can feel valued, included, and involved. As a charity working within youth justice, we are keenly aware of the over-representation of children who identify as Black, Brown and Mixed Heritage or from Gypsy, Roma or Traveller Communities within the youth justice system. Challenging racism is a key priority for SHiFT. In seeking to achieve this, we understand the value and importance of recruiting and retaining a workforce which represents the children we seek to support. We therefore particularly encourage and welcome applications from people of diverse ethnic backgrounds, and we recognise that this group is currently under-represented within our national team. THE RESPONSIBILITES SHiFT's Data Analyst has responsibility for: Data Collection and Management: Support the effective use of SHiFT's Salesforce system, ensuring accurate, timely data entry and maintenance across local Practices. Work closely and creatively with members of our local Practice Teams (Practice Coordinators and Guides) to support the use of data for practice improvement and monitoring impact. Coordinate and quality-assure monthly data submissions, working closely with Practice teams to ensure consistency and completeness. Help to develop reporting tools, dashboards, or templates on and off Salesforce to support embedding learning back into practice and more widely to contribute to our ambitions for systems change. Help elevate the voices of children and families through innovative data collection processes (including arts-based and participatory methods). System Improvement and Efficiency: Identify and implement opportunities to streamline data processes. Contribute to the continuous improvement of SHiFT's Salesforce configuration, in collaboration with external developers and internal users. Help document processes and support training materials for system users. Navigate and innovate with different systems, including understanding the data recording systems used by Local Authorities and working with the Learning and Practice team to reduce duplication of data entry for practitioners. Learning and Insight Generation: Produce routine reports and data summaries for internal use, feeding into learning and influencing conversations. Support the Learning Team's efforts to use data for reflection, learning, and improvement both locally and nationally. Contribute to longer-term work exploring integration of data across education, youth justice, social care, and health systems. Building and holding relationships with external researchers aligned with SHiFT's mission to improve our data and insight capabilities. YOU WILL BRING Beliefs and alignment: The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this. The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society. An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team. An alignment to SHiFT's Values - ambition, courage, flexibility, and tenacity - which reflect the 'Breaking Cycles' ingredients (the foundations on which SHiFT is built). A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable. Dynamism, tenacity, and determination - you are someone who does not give up until you succeed. You have a 'can do' attitude. Curiosity and a commitment to learning - comfortable in a fast-paced and aspirational 'start-up' context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement. Experience, knowledge, and skills - to be demonstrated in application Essential: Undergraduate level or equivalent experience in relevant subject area such as research methodologies . click apply for full job details
04/10/2025
Full time
DATA ANALYST Salary: £31,000 FTE Position: 1-year fixed term, full time, open to flexible and hybrid working, with an expectation of regular travel to the national office in London and out to Practices across England as needed. Location: UK-based, with regular travel to Coram Campus, Brunswick Square, London, WC1N 1AZ / our Practices across England. Reporting to: Learning & Insight Lead. Start date: ASAP. We hope this pack, together with our website, provides you with all the information you need to understand what SHiFT aims to achieve and the skills and experiences we're looking for in our new Data Analyst. If you have any questions, please email our Learning and Insights Lead, Ella Armstrong at . Apply by sending a short covering letter (maximum 2 sides of A4) addressed to Ella Armstrong, Learning and Insights Lead, SHiFT, via email button below outlining your experience and suitability for the role, together with a CV, and details of two referees. We will not take up references without your permission. Please include details of your current notice period as part of your CV or letter of application. Please also fill out the Equality and Diversity Monitoring Form here . Applications close at 11:59pm on the 5 October. Please note, that we will not consider applications that do not include a covering letter. Applicants will be notified of shortlisting decisions by 10 October and invited for interview as appropriate. Staff panel interviews will be held virtually during the week of 20 October 2025. This will be a values-based interview. Second round, competency-based interviews, will be held during the week commencing 27 October 2025 and will be in person at our London based office (41 Brunswick Square, London WC1N 1AZ). Decisions will be made and communicated to candidates as speedily as possible thereafter. A data task will also form part of the recruitment process. We look forward to hearing from you! THE ROLE SHiFT is an innovative, ambitious, and impatient organisation. We're in a period of rapid growth and are already achieving significant successes alongside children and families. We are passionate about the ability of data, insights, and learning to help achieve this. We're a dynamic organisation with a strong focus on evidence and impact, and the Learning Team has already laid strong foundations for our data infrastructure. We are now looking for a Data Analyst to join our national team - a varied role, working alongside our second Data Analyst and the Learning & Insights Lead. This role is key in championing our learning culture at SHiFT, supporting our Voice, Participation, and Belonging strategy, and ensuring that our systems and reporting effectively demonstrate the impact SHiFT is having - not only with children and families, but also at a wider systems change level. On a fixed-term basis, this role will support the Learning Team by freeing up capacity for strategic and evaluative work, while also offering the opportunity to contribute to an exciting phase of growth in SHiFT's data infrastructure and learning capabilities. This role is perfect for someone looking to take a step up and build on existing skills in impact assessment, process evaluation, and thematic analysis. The Data Analyst will play a key role in streamlining quantitative and qualitative data processes, supporting accurate and efficient data collection across Practices, and helping us maximise the insights generated from our new, customised Salesforce data system. You will work closely with our data experts in local Practices (Practice Coordinators) and the wider SHiFT team. Therefore, you must be a proactive team player who is brilliant at building relationships, sees the value in working collaboratively, and enjoys problem-solving with others. You have a sharp eye for detail, sweat the small stuff, have a 'can do' attitude, and are ambitious to grow and make a difference as part of a practice-led systems change organisation. We are particularly interested in hearing from candidates with ideas for ethical and innovative methods in data collection with children and families. The successful candidate will bring both expertise and creativity to help improve data capture, analysis, reporting processes, and insight generation. Your experience will include working with CRM system(s) and data reporting tools, and you will be adept at managing multiple priorities in a fast-paced environment. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non-research backgrounds, and get a kick out of improving processes - then get in touch. We aim to provide significant opportunities for personal growth, training, and career development, and are seeking someone with the ambition to play a crucial part in maintaining our data and evidence quality as we strive for systems change. EQUALITY AND DIVERSITY SHiFT is actively committed to the eradication of discrimination and disadvantage on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, marital status and on the basis of socio-economic circumstances. We are determined for SHiFT to be a diverse and inclusive organisation that is enriched by a wide range of backgrounds, expertise, and experiences. We want to build a workplace that celebrates diversity and where everyone can feel valued, included, and involved. As a charity working within youth justice, we are keenly aware of the over-representation of children who identify as Black, Brown and Mixed Heritage or from Gypsy, Roma or Traveller Communities within the youth justice system. Challenging racism is a key priority for SHiFT. In seeking to achieve this, we understand the value and importance of recruiting and retaining a workforce which represents the children we seek to support. We therefore particularly encourage and welcome applications from people of diverse ethnic backgrounds, and we recognise that this group is currently under-represented within our national team. THE RESPONSIBILITES SHiFT's Data Analyst has responsibility for: Data Collection and Management: Support the effective use of SHiFT's Salesforce system, ensuring accurate, timely data entry and maintenance across local Practices. Work closely and creatively with members of our local Practice Teams (Practice Coordinators and Guides) to support the use of data for practice improvement and monitoring impact. Coordinate and quality-assure monthly data submissions, working closely with Practice teams to ensure consistency and completeness. Help to develop reporting tools, dashboards, or templates on and off Salesforce to support embedding learning back into practice and more widely to contribute to our ambitions for systems change. Help elevate the voices of children and families through innovative data collection processes (including arts-based and participatory methods). System Improvement and Efficiency: Identify and implement opportunities to streamline data processes. Contribute to the continuous improvement of SHiFT's Salesforce configuration, in collaboration with external developers and internal users. Help document processes and support training materials for system users. Navigate and innovate with different systems, including understanding the data recording systems used by Local Authorities and working with the Learning and Practice team to reduce duplication of data entry for practitioners. Learning and Insight Generation: Produce routine reports and data summaries for internal use, feeding into learning and influencing conversations. Support the Learning Team's efforts to use data for reflection, learning, and improvement both locally and nationally. Contribute to longer-term work exploring integration of data across education, youth justice, social care, and health systems. Building and holding relationships with external researchers aligned with SHiFT's mission to improve our data and insight capabilities. YOU WILL BRING Beliefs and alignment: The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this. The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society. An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team. An alignment to SHiFT's Values - ambition, courage, flexibility, and tenacity - which reflect the 'Breaking Cycles' ingredients (the foundations on which SHiFT is built). A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable. Dynamism, tenacity, and determination - you are someone who does not give up until you succeed. You have a 'can do' attitude. Curiosity and a commitment to learning - comfortable in a fast-paced and aspirational 'start-up' context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement. Experience, knowledge, and skills - to be demonstrated in application Essential: Undergraduate level or equivalent experience in relevant subject area such as research methodologies . click apply for full job details
